369 jobs found

Electrical Test Engineer Location: Rochester Full-time Monday to Friday We are looking for an Electrical Test Engineer to support a busy R&D test laboratory focused on the development and compliance of electrical products. This is a varied role working closely with the Laboratory Manager, playing a key part in testing, validation, and continuous improvement, with a long-term goal of achieving full laboratory accreditation. What you'll be doing: Assembling electrical test loops in line with British and international standards Carrying out detailed product testing and collecting accurate data using specialist equipment Ensuring all equipment is calibrated to UKAS standards Supporting investigations into product failures, including testing and metrology Managing test setups, data acquisition, and ensuring high levels of accuracy Producing clear, professional test reports and documentation Maintaining testing procedures and ensuring standards are up to date Supporting new product development and compliance testing Training and overseeing test technicians Working closely with engineering teams to support product development What we're looking for: HNC, T Level, apprenticeship or degree in Electrical/Mechanical Engineering (or similar) Experience within an electrical testing or electromechanical environment Knowledge of power cables and cable accessories Experience using measurement and test equipment (e.g. multimeters, data loggers, calipers) Ability to read and interpret technical drawings and standards Experience with data acquisition systems (e.g. Keysight equipment or similar) Strong understanding of HSE and PPE requirements IT skills including Excel, Word, and reporting tools What you'll bring: Strong attention to detail and a methodical approach Good report writing and communication skills Ability to work independently and manage workload effectively Problem-solving and fault-finding ability Experience training or supporting others A logical and analytical mindset CV's in word format to be sent to (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful and profitable deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency Liaison with other internal departments, clients and contractors Ensure that the H&S files are in place for your projects and that safe systems of work are put in place Understand the contractual requirements of your projects Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner Manage the setup elements of systems to prove the concept Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion Deal with all aspects interfacing of audio visual systems into our client s buildings this will encompass both hardware and software interfaces Represent the company at a senior level with the necessary level of professional conduct and presentation To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting, CRM Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays Attend pretender interviews, supporting sales and estimating Desirable skills: Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems An understanding of contracts and commercial processes Ability to plan and organise projects and schedule work Ability to prioritize and work under pressure is essential Competent to a high level of computer literacy Able to work as part of a team Ability to think laterally finding an appropriate solution to fulfil an application Good communication skills both verbal and written, being able to communicate with company executives to building contractors Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem. Organised and flexible with the ability to approach different types of tasks during the working day Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

We have a new opportunity for a Product Manager to be join a sought-after employer of choice in Banbury, on a full time, permanent basis. This position will be responsible for owning and driving the success of selected product ranges, ensuring the effective implementation of product and marketing plans to optimise revenue, margin growth, and competitive share. The role balances strategic product management with hands-on operational execution, providing exposure to both UK and international stakeholders. This position is full time Monday to Friday, permanent and offers hybrid working too. This role would suit an Assistant Product Manager looking for a step forward, or a Product Manager looking for a varied, broad and exciting new opportunity. As Product Manager, you will be responsible for: Driving success of selected product categories, delivering revenue, margin, and market share growth Developing and executing category plans, covering market analysis, range strategy, pricing, promotions, and segmentation Leading product launches, coordinating cross-functional teams and ensuring on-time go-to-market delivery Supporting the planning and delivery of targeted marketing campaigns, collaborating with Marketing Communications to reach key customer groups and channels Analysing performance and competitors, translating insights into actionable recommendations Managing UK product data, including certifications, images, instructions, and packaging approvals Acting as UK product champion, collaborating with Sales, Marketing, and international stakeholders Supporting sales and marketing activities, including product training, presentations, and content creation Resolving product issues, working with UK support and German Product Management teams Developing deep understanding of customer needs and buying behaviours, using market research, customer engagement, and field insight to inform decisions Managing product lifecycle and portfolio, proactively identifying opportunities to improve, simplify, or discontinue ranges to maximise profitability and relevance As Product Manager you must be/ have: Degree in Marketing / Business (preferred) Product and marketing experience within a fast-moving business A keen interest in product management and passion to improve Confident and strong communicator Analytical, confident, structured and methodical What's in it for you? This is a great opportunity to join a market leader, who offers a collaborative culture. The salary is 42,000, the hours are 37.5 hour per week, Monday - Friday, with hybrid working available. You will also receive 26 days holidays plus bank holidays, study support, critical illness cover, sick pay, staff discounts and plenty of social events.

WHAT WE ARE LOOKING FOR Rheinmetall BAE Systems Land (RBSL) is a defence engineering company based in the UK. We design, manufacture and support military vehicles used by the British Army and international customers. Learn more about RBSL (Video) The individual in this role will support all quality activities on the programme's and provide support to the Project Quality Manager where required. The role will report directly into the Project Quality Manager, (dotted line into Lead Project Quality Engineer's.) Position Duties and Responsibilities Forming part of the quality management team within the programme and work with other programme team members to deliver a successful Demonstration / Manufacture Phases. Contribute to the delivery of the quality related project milestones customer-related programme milestones within the Demonstration / Manufacture Phases. Provide full and effective support, in assigned areas of quality activity to the project (i.e. inspection planning, audits, process management, coaching and training). Liaising with the Team Leader Quality Technician to guide and support the activities of Quality Technicians with their daily tasks, taking over and resolving any quality issues they discover. Support or act as lead auditor in the planning, conducting and reporting of system, process and compliance audits. Facilitate and liaise with key stakeholders and process owners in non-conformance resolution and corrective actions. Analysis of data, identify themes and recommend corrective actions, including continual improvement to the Project Quality Manager. Support certification activity for both internal and supply chain requirements. Support procurement activities throughout the programme, ensuring the effective implementation of standards and quality processes within the supply chain WHAT QUALIFICATIONS YOU SHOULD HAVE Be a quality professional, with internal auditor status or equivalent experience. Have a good level of experience in quality management and inspection planning. HNC qualified in an appropriate technical discipline or equivalent experience APQP - Good working knowledge, leading its deployment and application from a QA perspective in a major project. Experience of ISO 9001/ EN9100 standards. Experience of visual inspection, non destructive testing (NDT), dye penetration testing and dimensional inspection of welded assemblies in accordance with requirements/drawings. A working knowledge of facilitating/leading Root Cause & corrective action (RCCA) methodologies; 8D, Fishbone, 5 Why, relationship diagrams, six sigma etc. gathering and analysing evidence and leading cross functional teams. WHAT WE OFFER YOU We want RBSL to be an employer of choice and for our employees to build a career they can be proud of with us. Through our contracts to deliver world-class products and support, we are able to offer great opportunities for personal development and career advancement through specialist technical roles, essential support functions and leadership positions. Competitive salaries reviewed each year against market Annual incentive scheme Life assurance 5 weeks holiday plus bank holidays Long Service rewards with additional holiday Holiday purchase scheme Health cash plan Employer pension contributions up to 10% Salary sacrifice benefits including cycle to work and electric vehicles schemes Access to high street and gym discounts and cashback Enhanced maternity and paternity benefits CONTACT INFORMATION Contact Person: Iwona Kurpiewska ADDITIONAL INFORMATION RBSL is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs. Please be aware that many roles working for RBSL will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.

About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client s buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP s work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

Product & Pricing Manager / Commercial Manager The company is seeking a strong, technically minded Product & Pricing Manager / Commercial Manager / Product Manager to own and optimise its product portfolio and pricing strategy. This role is ideal for a commercial pricing professional from the automotive aftermarket or a similar technical B2B environment. Working closely with Sales, Purchasing, Operations, and suppliers, you will shape pricing models, manage product data, support tenders and quotations, and drive margin improvement across multiple product families and customer groups. Ideal Location - Northampton Hybrid Basic Salary Circa 55,000 + bonus + 25 days holiday plus bank holidays (32 days total) + Pension + Hybrid working + Clear career progression Key Focus Areas: Ownership of product range, pricing models, and margin frameworks Technical pricing for aftermarket, OEM, fleet, and distributor customers Commercial and cost analysis, including supplier pricing and landed costs Product performance analysis, SKU rationalisation, and new product introduction Market and competitor pricing analysis (UK, EU, international) Cross-functional support for Sales, Purchasing, and Operations What We're Looking For: Proven experience as a technical pricing or commercial manager, ideally within the automotive aftermarket (or similar engineered / heavy-duty sectors) Strong analytical capability with advanced Excel skills Experience managing product data, supplier pricing, and commercial models Confident communicator able to influence across commercial and technical teams Detail-driven, commercially curious, and comfortable operating independently To register your interest: please contact Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd, on (phone number removed), or email your CV JOB REF: 4321RC Product & Pricing Manager Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you. Applicants must be eligible to work in the UK. We are unable to offer sponsorship.

High-impact content. Household-name brands. An agency worth working for. Content strategy that moves the needle. A culture that backs you to do it. We're an ambitious, growing search marketing agency a blend of technical rigour, creative thinking, and genuine marketing expertise. Our people are invested in, developed seriously, and trusted to deliver. We're hiring an SEO Content Strategist ready to craft strategies that elevate brands, grow digital visibility, and engage the audiences that matter. Agency background. Strategic instincts. Passion for content that delivers. Sound like you? The Role at a Glance SEO Content Strategist (Agency) Old Street, London 2 days Per Week / Hybrid Working £35,000 - £40,000 Plus Benefits Package Including Up to 10% Bonus, Health Insurance and 28 Days Holiday Plus Bank Holidays Product / Service: Digital marketing agency Culture / Values: Take Care. Ask Why. Work Smart. Enjoy the Ride 5 Glassdoor Rating Best Workplace for Wellbeing 2023 Great Place to Work 2023 Our Founder Tom is celebrated in the Agency Hackers Growth Index Top Clients include: Wilkinson Sword, Arsenal, Watford FC, JVC, Kenwood, Zoggs, KellyLoves and Zalando An agency is only as good as its people. We recruit and retain the best! Fun, supportive and hard-working team. Don t believe us? Check out our Glassdoor 5 stars! Fosters your growth and amazing company culture An excellent team & high standards of work Great company to work for, lots of freedom Friendly agency with a supportive culture About us: We are Distinctly . With over 10 years experience under our belt, we are an independent digital marketing agency with a passion for SEO, PPC, digital PR and content. Website migrations, local/international SEO, PPC strategy and digital PR campaigns are only the beginning! We seek to challenge the status quo on a daily basis and drive innovation across to achieve the greatest business outcomes for our clients. The Content Strategist Role: We are on the lookout for an experienced Content Strategist to create and deliver content and content strategies for our clients across a wide range of industries, targeting B2B and B2C audiences. This role sits within the wider SEO & Content team to deliver organic growth in line with our clients business objectives and targets. You will be part of a collaborative and forward thinking agency, focused on delivering high quality, results driven content. You will be working with some of our most important clients, leading on website copy creation, research and user-centric content strategy. We are looking for someone with a firm understanding of SEO, and demonstrable experience of delivering great results from their content. Coming from an agency background, you will be a creative and enthusiastic self-starter who likes to think innovatively, and who shows enthusiasm for creating first class content. About You: You're a content strategist with at least three years of agency experience and a portfolio that proves it campaigns that have driven measurable traffic and leads, not just looked good in a deck. Your writing is sharp, your storytelling instincts are strong, and you know how to adapt both for different audiences and formats. You understand SEO and content design well enough to inform your strategy without flattening your creativity and you stay genuinely curious about where the search landscape is heading. You're organised, deadline-driven, and build strong relationships whether you're working with internal teams or clients directly. Confident in Google Workspace and Slack day-to-day; Figma or Miro experience is a nice-to-have, not a must Why Distinctly? There are some great perks for working for us, including; 28 days holiday, flexible working hours, working from home 3 days per week, allocated budget and focus on continuous personal development, team lunches as well as a friendly, fun and sociable team (to name but a few). We are unable to provide Visa sponsorship, so you will need to be currently living in the UK with the right to work in the UK to apply. We value diversity, equity and inclusion. We celebrate unique contributions, provide equal opportunities and strive to build an inclusive culture. Join us in creating a diverse and thriving workplace. Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: Senior Content Strategist, SEO Content Strategist, Digital Content Lead, Content Marketing Manager, Content & SEO Specialist, Content Manager, Content Marketing Manager, Content Executive, Content Marketing Executive. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Unifrog s mission We re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively. Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications. We have a clear social purpose, and we re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer. Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don t hesitate to apply. We look forward to hearing from you! We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead (details on our jobs page). The role and responsibilities As New Business Lead for UK schools, you will play a pivotal role in growing our school partner base which will enable us to support even more young people with making informed decisions about their next steps. You will need to be target-driven and proactive. While you will be fully supported by the UK schools team, you will also have the autonomy to lead your own campaigns and projects. Your key responsibilities: Strategic Outreach: Design tailored campaigns to engage Headteachers, Careers Leads and Trust Executives in a smart and compelling way. Lead Generation: Communicate with non-partner schools and colleges to explain how Unifrog supports student outcomes and Gatsby Benchmark and PSHE compliance, and secure online demonstrations for our Area Managers. Inbound Lead Management: Act as the first port of call for all new partnership enquiries from individual schools, colleges and Multi-Academy Trusts. Collaboration: Work closely with our UK schools team to understand regional challenges and identify how your outreach can best support the growth of their specific territories. Data Analysis and Reporting: Generate custom reports on our CRM database to identify opportunities for growth, cleanse Mutli-Academy Trust accounts, and analyse campaign performance. Market Intelligence: Develop an in-depth understanding of the UK ed-tech landscape and the evolving statutory requirements for careers guidance in schools. Working together You ll be working with the UK schools team, and line managed by the Head of UK Sales. You ll work closely with our Area Managers, and also have the opportunity to work with other teams across the company, including UK Primary Schools, Marketing, Employers and HE. What we re looking for Highly motivated to reach and exceed personal and team targets Experience within the field of sales development or a willingness to develop in this area Very personable with strong communication skills (both written and verbal) Well organised and efficient Tenacious and resilient Excellent attention to detail Interest in the education sector and careers Comfortable working both as part of a team and independently, and able to take the initiative when required Proactive attitude and willingness to get stuck in You don t necessarily need experience in similar roles to apply - if you don t have relevant experience, we look for readiness and ability to learn. If you re unsure, please feel free to get in touch. You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you re an energetic person who is willing to learn, then we d love to hear from you. Benefits Head to our jobs page for a full list of the excellent benefits we offer our team. Join one of Escape the City s top 1% employers and help transform careers and destinations in schools. Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time. Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress. Influence the company s direction: we love to promote great ideas, wherever they come from. Key details £34,625 per annum (pro rata) (Grade A), plus commission on demos booked. OTE £41,000. Full time. Fixed term contract - 12 month maternity cover. Work remotely or in our London or Edinburgh office. 28 days paid holiday per year (plus bank holidays). Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday. Start date: no later than w/c 20th July. If you require reasonable adjustments, or want to discuss any details about the role before applying please contact our Recruitment Lead (details on our jobs page). We can only consider candidates who have the right to work in the UK. Application process Deadline: 10:00am (BST) on Monday 11th May 2026. Stage 1: Application form ( 1 hour) Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience. i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words) ii. Tell us about a time when you successfully turned an objection into an opportunity. What were your strategies, and what was the outcome? (250 words) Stage 2: Phone task (15 minutes) Stage 3: Video call interview (1 hour) Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions). Phone call tasks will be held throughout the application window. Video call interviews will be held w/c 18th May 2026. Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. Please note, we compare all answers to an AI-generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring. You can find more details and our full policy on AI in applications here. Inclusion and diversity at Unifrog Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from. As a platform that supports teachers and students from a huge variety of backgrounds it s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable. To make sure everyone s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included. To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background . click apply for full job details

Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role We are seeking a Sr Director, Legal, Intellectual Property to oversee meaningful trademark, copyright and IP policy matters across EMEA. This UK based role provides legal guidance on global trademark portfolios, disputes, enforcement, and copyright issues, while partnering closely with executive stakeholders and external counsel. The position also plays a key role in shaping IP policy across the EMEA region. Your Role Accountabilities Provide strategic legal guidance on trademark selection, use, clearance, prosecution, and global portfolio management, including oversight of filings, office actions, and post registration matters. Lead and manage global trademark and copyright disputes, oppositions, cancellations, and infringements. Provide subject matter expertise on trademark and copyright litigation matters. Advise on a variety of international production and marketing related clearance issues, including freedom of panorama. Manage IP Policy issues for EMEA region, including reviewing IP Policy legislative and regulatory developments, assessing implications for WBD, briefing and liaising with relevant WBD legal and commercial executives, drafting and providing input on submissions to consultations, meeting with officials and performer collective management organizations. Oversee relationship with relevant trade associations on IP Policy issues for EMEA region, including, in consultation with Head of Global IP Policy, setting MPA EMEA strategy and liaising with other trade association members. Qualifications & Experience UK qualified Solicitor or Barrister with strong experience in the practice of IP law (trademark, brand protection, copyright and related matters) Knowledge of IP policy issues facing media and entertainment industry Extensive experience counseling clients at all levels, and proven ability to become a trusted advisor regarding IP issues &BA Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Permanent vacancy - Group Quality Manager Location - Hillington Salary - 45k - 55k Monday to Friday 9am - 5.30pm Role Overview We are strengthening our quality systems to support continued international growth. The Group Quality Manager will lead the development, governance and continuous improvement of an integrated Quality Management System, taking it through to ISO 9001 certification and ongoing compliance. Based at our Hillington (Glasgow) head office, the role works across UK and international operations, including close collaboration with our Taiwan manufacturing site. Key Responsibilities Lead the design, implementation and ongoing improvement of an ISO 9001-compliant Quality Management System. Own QMS governance, including management reviews, KPIs, non-conformance, corrective action and risk management. Act as escalation point for customer and supplier quality issues, driving structured root-cause analysis and resolution. Oversee supplier quality management and support performance monitoring with Supply Chain. Manage compliance with regulatory and product certifications (UL, CE, UKCA). Drive a culture of continuous improvement, prevention and quality best practice across the business. Report quality performance, trends and risks to senior management. Experience & Skills Degree in Quality, Engineering or related discipline (or equivalent experience). 8+ years' experience in quality management within manufacturing or industrial environments. Proven leadership of ISO 9001 implementation, certification and audits. Strong working knowledge of ISO 9001 and regulatory certifications (UL, CE, UKCA). Experience applying Lean, root cause analysis or similar continuous improvement methods. Confident influencer able to work cross-functionally without direct authority. Strong analytical skills with experience defining and tracking KPIs. Why Join? Lead ISO 9001 certification within a growing international technology business. Shape quality strategy and governance at a senior level. Work across UK and global operations, including international manufacturing partners. Build and develop a long-term quality function as the organisation scales. Salary: 45k- 55k (DOE) Benefits: Pension, optional health insurance, death in service cover Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

OA are recruiting for a Product Manager to join our client s growing team. The Product Manager is responsible for the sourcing, development, marketing, and lifecycle management of pharmacy retail packaged products, working closely with UK and international suppliers, as well as internal sales, marketing, and compliance teams. The role also involves supplier assessment, regulatory compliance oversight, and supporting product launches, training, and commercial performance analysis. Location: Enfield Hours: Monday-Friday. 8:30am-5:30pm. Office based. Salary: £40,000 Product Manager Benefits Annual bonus Onsite parking Gym membership Costco card Free eye test Wellbeing programme Product Manager Key Responsibilities Source and develop new products in liaison with the Sales & Marketing Manager, including UK and international suppliers Conduct market research through online analysis, pharmacy visits, and UK/international trade exhibitions Manage new and existing pharmacy retail packaged product ranges Compile and analyse market data for new product opportunities Carry out commercial analysis including costings, margins, MOQ, and investment viability Assess product quality, design, packaging aesthetics, and customer feedback Oversee packaging artwork development and product launch processes Monitor competitor activity, pricing, and promotional strategies Maintain accurate product data across systems (e.g. SkooCloud, C&D, EPOS barcode data) Support sales teams with product tools including brochures and presentation materials Deliver product training to the salesforce, particularly for new product introductions Conduct supplier evaluations including virtual factory visits (UK and international), financial stability checks, and ethical/legal compliance reviews Support refresh of existing product lines including pricing and packaging improvements Review discontinued and obsolete stock to support clearance strategies Support OEM branding projects enabling bespoke customer product development Ensure regulatory compliance including CE/UKCA requirements and maintenance of technical files Liaise with consultants and global suppliers to maintain documentation and Quality Management Systems Support trademark registration activities in the UK and internationally Product Manager Skills and Experience Experience managing an international buying or sourcing function Strong commercial awareness with ability to assess cost, margin, and product viability Excellent analytical skills with attention to market trends and competitor activity Strong interpersonal and communication skills for engaging with suppliers, customers, and internal teams Ability to work strategically in a fast-paced, evolving retail/pharmacy environment Understanding of regulatory compliance and product quality standards is highly desirable Self-motivated with strong organisational skills and ability to manage multiple projects simultaneously If you are interested in this position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold the data you have provided. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Commercial Manager - Engineering & Defence Location: Kidlington, UK Our client, a leading organisation within the aviation and engineering sector, is hiring a commercially astute, results-driven Commercial Manager to join their high-performing Commercial Operations team. This is a fantastic opportunity to play a key role in managing major UK Government and defence contracts within a regulated, contract-heavy environment. What you'll be doing: Lead the commercial and contractual management of significant defence and government contracts, ensuring compliance with regulations such as the Procurement Act 2023, DSPCR, and SSRO requirements. Prepare and oversee contractual reporting, including SSRO-mandated reports, Contract Pricing Statements, and Final Price Adjustments. Manage the full contract lifecycle, ensuring milestones, deliverables, and payment schedules are met, with a focus on allowable costs, contract profit rate, and cash flow. Act as the primary commercial contact for Government/Defence clients, leading negotiations, amendments, change orders, and reporting. Collaborate with internal teams including Sales, Engineering, Production, Maintenance, Supply Chain, Finance, and Programme Management to support contract success. Contribute to process improvements around SSRO compliance and best practices. What you'll bring: Degree in Business, Law, or a related field. Proven experience in contract management within defence, aerospace, or highly regulated engineering sectors. Strong knowledge of UK Government/Defence contracting and SSRO frameworks. Experience leading complex negotiations, financial analysis, and business case development. Excellent stakeholder management and communication skills. Organised, proactive, with strong problem-solving abilities and commercial risk awareness. Proficiency in MS Office and Google Workspace. Willingness to travel within the UK and internationally. Desirable: Experience managing contracts over 5m. Knowledge of contract law and procurement processes. Ability to develop automation tools for reporting. Additional requirements: Ability to obtain DBS and Security Clearance. Compliance with Export Control regulations. Proof of right to work in the UK. Our client offers a competitive salary and benefits package including private medical insurance, pension contributions, healthcare cash plan, and more. If you're ready to make an impact in a dynamic, regulated environment, we'd love to hear from you!

Harvest Manager - Fresh Produce Harvest Operations This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Are you an experienced harvest professional ready to take full ownership of large-scale operations? Do you thrive on leading diverse teams to deliver high-quality crops under tight seasonal pressures? Are you motivated by driving performance, efficiency, and continuous improvement in a fast-paced farming environment? Location of the Job: UK - Herefordshire Salary & Benefits Package: 30,000 - 40,000 - depending on experience plus accommodation to be discussed Flexibility required during peak harvest periods, including early mornings, weekends, and seasonal hours Opportunity to work within a successful and progressive fresh produce farming business About the Company: Our client is a successful fresh produce farming business producing high-quality crops in Herefordshire. Working across a range of fresh produce crops including fruits and vegetables, the business is committed to delivering excellent harvest quality, operational efficiency, and high standards of compliance. The company operates with a strong management structure and values positive leadership, teamwork, and continuous improvement throughout its farming operations. Harvest Manager - The Job Role Details: An exciting opportunity has arisen for a Harvest Manager to take full responsibility for harvest planning, labour management, performance, quality, cost control, and compliance across multiple fresh produce crops. Reporting directly to the partners and working closely with the Herefordshire Field Manager, Assistant Farm Manager, Blueberry Manager, and wider Farm Management team, you will play a key role in leading harvest operations in a timely, cost-effective, safe, and positive manner. This is a hands-on leadership role requiring strong people management skills, excellent attention to detail, and the ability to motivate and develop a seasonal workforce while ensuring the highest harvest standards are maintained. Key Responsibilities: Lead the harvest workforce to ensure work targets are consistently achieved or exceeded Take responsibility for harvest planning, labour allocation, and effective management of labour resources Manage harvest performance, ensuring fair and consistent implementation of absence and disciplinary procedures Maintain excellent harvest quality standards through strong attention to detail Work collaboratively with packhouse and farm management teams on production standards and labour availability Support crop and labour forecasting for asparagus, blueberries, broccoli, and beans to aid recruitment planning, budgeting, and production decision-making Take overall responsibility for harvest operations and management cover across the harvest management team Ensure harvest records, payroll data, and operational reports are accurate and submitted on time Drive continuous improvement in harvest efficiency, productivity, cost control, and quality standards Ensure compliance with food hygiene, health and safety, people policies, and associated record keeping Support and develop supervisors and future leaders within the harvest workforce Promote a positive, productive, and motivated working environment across the harvest operation Essential Candidate Skills & Experience: Proven experience in agriculture or horticulture, with previous hands-on harvest management experience Demonstrable experience leading, managing, and coordinating seasonal teams from diverse backgrounds Strong organisational, planning, and decision-making skills Excellent communication skills with the ability to engage, motivate, and support a multicultural workforce Ability to follow performance and disciplinary procedures correctly Confidence in recording, analysing, and interpreting operational and performance data Ability to work in a fast-paced, hands-on environment with changing priorities Previous experience of health and safety in the workplace Positive, proactive attitude with strong teamwork skills Good computer skills Flexibility to work early mornings, weekends, and peak season hours Full UK driving licence Desirable: Knowledge of fresh produce crops Experience working with bonus or performance-based pay systems Working Hours: Full-time position with flexibility required, including early mornings, weekends, and additional hours during peak harvest periods How to Apply: Please click on the "apply now" button. As we are a specialist recruitment business within the Agricultural and Farming industry, all applicants must hold an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role. Key Words: Harvest Manager, Fresh Produce, Harvest Operations, Farm Manager, Horticulture, Agriculture, Seasonal Workforce, Crop Management, Herefordshire Jobs, Farm Operations We thank all applicants who apply for this role; however, only those shortlisted for interview will be contacted. All applications will be handled in strict confidence and personal details will not be shared without prior consent. About Us Established in 2013, Agricultural and Farming Jobs provide expert recruitment, headhunting, and job advertising services across agriculture, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education sectors across the UK and internationally.

My clients history spans over a century and they recognise that their strength lies in their people. Their clients are based all across the UK and its quite likely you will be working with international clients as well. Are you recently ACA or ACCA qualified and looking to build on the experience you have already gained in audit and accounts? As an Audit and Accounts Senior, you will join a supportive team where development and progression are encouraged, to help you move forward to the next stage of your career. Responsibilities: • Completing assignments for managers & supervisors to level required. • Delegate tasks to new trainees and provide on-going feedback. • Act as role model for new trainees. • Support a varied portfolio of clients. • Preparation and submission of statutory accounts - FRS 102, Groups, Limited Companies and LLP Accounts. • Lead audits from planning through to completion, liaising with the team and client where necessary. • Host and conduct pre-audit and post-audit meetings with clients. • Review the work of Junior Accountants and provide on the job training. • Manage assignments with assistance from other members of the team as required. Requirements: • ACA or ACCA qualified or qualified by over 3 years experience in practice • Professional practice experience • Excellent communication and advisory skills. Confident working alongside senior management. • Have effective use of IT including Excel, audit and accounts packages (CCH Accounts Production, CCH Audit Automation), Outlook, CCH Practice Management. Benefits: • Hybrid working • 23 days holiday + bank • Private health insurance • Private medical insurance • Professional subscriptions paid for • Life assurance/ death is service is 4x base salary. • Monthly team social events Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Operations Manager - Events £40,000 -£45,000 + Bonus + Excellent Benefits Hybrid Working Oxford Industry leader in b2b events business seeks a highly talented Event Manager to take full ownership of a number of leading international b2b events with scope for international travel. The Event Manager will be an experienced professional responsible for the full end-to-end delivery of up to 4 b2b conferences, exhibitions and networking events a year - these range in size from 200- 800. Role Responsibilities: Event Manager Managing end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies. Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI. Working with the procured suppliers to significantly improve the experience for their commercial clients and attendees at the events. Creation and implementation of event signage and other collateral and materials. Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking. Designing and managing floor plans and space requirements for each event. Executing event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience. Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment. Manage events onsite including running briefings and management of onsite staff and vendors. Budgetary Management Profile Required: Event Manager Proven track record in the successful strategic, operational, and financial planning and delivery of conferences, exhibitions and networking events. Strong negotiation and contracting skills with venues and suppliers. White glove experience for clients and customers implementation. Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards. Budgetary Experience Experience running events internationally Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Experience of using table planning/ floor planning software Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.

The essentials Permanent, full-time (part-time considered) £28,000 per year Hybrid working with 2 days a week in our Bath office The Geological Society Publishing House has an exciting opportunity within the publishing operations team for a Publishing Coordinator - Journals to maintain the smooth running of the submission and peer review process for the Society s journal publishing programme. Who are we? Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity. We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics. We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year. Overall responsibilities / requirements To oversee the article submission and peer review process for the Society s journal publishing programme. Alongside the Publishing Coordinator for Books, implement agreed workflow and development updates across our submission, reviewing and licence management publishing operation systems and contribute to the operational side of the research integrity in house team. Reporting to the Head of Publishing Operations. Peer-review Manage peer review on the Society s journal portfolio Management of editorial freelance services Maintain peer review turnaround times and acceptance levels Liaison and support of key stakeholders Excellent communication skills, teamwork and collaboration across team Accountability to meet competing deadlines in a dynamic environment Ensure that manuscripts meet requirements and follow current policies and procedures Uphold excellent contributor experience for authors, editors, and reviewers Work with different teams to identify key articles for promotion and improve journal visibility Operational systems Develop system configuration skills required to become an operational systems specialist for the Society s manuscript submission and production system (currently Editorial Manager and Production Manager) and its third-party integrated systems (such as licence and open access management and research integrity tools) Work with colleagues to troubleshoot persistent manuscript, workflow or system issues, providing expertise and advice, and exercising judgement to resolve the issue Developing an understanding of XML tagging would be desirable Research Integrity Work with colleagues to maintain guidance and use of tools to comply with industry research integrity standards Research integrity operational checks and assessments The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post. What we re looking for Essential Experience with STM publishing workflows Excellent communication skills Ability to work well as part of a team Experience in communicating with internal and external stakeholders Excellent attention to detail and decision-making ability Excellent IT proficiency and full familiarity with the normal range of office/publishing software Organized, deadline-oriented, and able to manage multiple priorities Desirable Experience with STM submission and production systems Experience working with suppliers Working knowledge of XML and HTML Experience with research integrity issues and systems Good troubleshooting, analytical, and problem-solving skills Experience collaborating across teams and an ability to contribute to a culture of continuous improvement Degree level education Experience of working for a learned or professional society (or other charitable organisation with trustees, committees and volunteers) Person Specification Excellent interpersonal skills, and a commitment to collaborative working across the Society Self-motivated, proactive, with the confidence to act independently and with a flexible approach A commitment to personal development and learning Ability to work under pressure and to deadlines, prioritising work accordingly Positivity and enthusiasm A bit about us The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products. As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including: 25 days basic holiday entitlement, increasing up to 30 days with continued service (pro-rated for part-time staff) Option to purchase up to 2 days extra holiday days per year Contributary pension scheme with 10% employer contribution Access to 24/7 online GP with mental health & wellbeing counselling Free premium Headspace account for you and 2 members of friends/family Discounts and recognitions scheme Cycle to Work scheme Season Ticket Loan scheme Life Assurance and Income Protection schemes Free access to Royal Academy exhibitions Free Geological Society Fellow membership for qualified staff The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society s commitment to diversity, equality and inclusion. How to apply To apply for this position, please click the 'Apply' button to be re-directed to our website. Please ensure that your cover letter highlights your experience in no more than 500 words. As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to: Anonymise your application by stating only your initials in your CV (including your file name) and cover letter State your initials only and job title you are applying for in the subject line when sending your application Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted. All applicants must have the right to work in the UK.

We're working with a fast-growing B2C healthcare retailer to hire a Customer Success Manager at a key stage of their journey. This is a transformation role, focused on evolving a reactive support function into a proactive, efficient, and tech-enabled customer success operation. You'll take ownership of the end-to-end customer experience while leading a team of 6 remote support agents. Alongside managing escalations, your focus will be on improving how the function operates; introducing better processes, optimising tools like Zendesk, and implementing automation and AI to reduce manual workload and improve customer engagement. The goal is to build a function that not only supports customers but actively drives retention, efficiency, and growth. This role sits at the centre of the business, working closely with operations, logistics, and product teams to ensure a seamless customer journey. You'll act as the voice of the customer internally, using data and insight to identify trends, improve service delivery, and influence decision-making. The position is hybrid, with an expectation of four days a week in the office to begin with, with flexibility to move to three days over time. We're looking for someone with experience in customer success or support who brings a strong operational mindset and is comfortable working in a high-volume environment. You should be confident in implementing new systems or processes and ideally have had exposure to automation or AI within a customer function. Backgrounds in B2C businesses, particularly retail or companies selling physical products at scale, are especially relevant, though we're open to broader experience. Any exposure to healthcare or regulated environments would be a bonus. This opportunity would suit someone who is hands-on, pragmatic, and commercially aware-either a step-up candidate ready to take ownership or an experienced operator who enjoys building and improving functions in a scaling business. If you're interested in shaping a customer success function and using technology to drive smarter, more efficient ways of working, we'd love to hear from you. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.