• Home
  • Search Jobs
  • Register CV
  • Post a Job
  • Employer Pricing
  • Contact Us
  • Sign in
  • Sign up
  • Home
  • Search Jobs
  • Register CV
  • Post a Job
  • Employer Pricing
  • Contact Us
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

418 jobs found

Email me jobs like this
Refine Search
Current Search
international product manager
BAE Systems
System Design Authority - Engineering System
BAE Systems Lytham St. Annes, Lancashire
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
BAE Systems
System Design Authority - Engineering System
BAE Systems Penwortham, Lancashire
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Assistant Store Manager
JD Group Plc Inverness, Highland
JD Sports- 0017 Inverness Retail Park, Unit 6A, INVERNESS, Highland, United Kingdom Job Description Posted Friday 23 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 0017 Inverness Retail Park, Unit 6A, INVERNESS, Highland, United Kingdom
Feb 05, 2026
Full time
JD Sports- 0017 Inverness Retail Park, Unit 6A, INVERNESS, Highland, United Kingdom Job Description Posted Friday 23 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 0017 Inverness Retail Park, Unit 6A, INVERNESS, Highland, United Kingdom
BAE Systems
System Design Authority - Engineering System
BAE Systems Blackpool, Lancashire
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
BAE Systems
System Design Authority - Engineering System
BAE Systems
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Store Manager
JD Group Plc Newport, Gwent
JD Sports- 0260 Newport, Unit 13, NEWPORT, Newport, United Kingdom Job Description Posted Wednesday 14 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team . Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS) Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget Skills and Experience Previous management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Hold strong leadership skills & have previous experience of coaching and developing a strong team Strong communication skills Proven track record of managing and exceeding sales targets and KPI's Have experience in analysing reports & making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Health Care Cover Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change
Feb 05, 2026
Full time
JD Sports- 0260 Newport, Unit 13, NEWPORT, Newport, United Kingdom Job Description Posted Wednesday 14 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team . Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS) Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget Skills and Experience Previous management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Hold strong leadership skills & have previous experience of coaching and developing a strong team Strong communication skills Proven track record of managing and exceeding sales targets and KPI's Have experience in analysing reports & making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Health Care Cover Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change
Venus Recruitment Ltd
Senior Financial & Operational Administrator
Venus Recruitment Ltd Farnborough, Hampshire
An international manufacturing business is offering a busy, varied role within their small Farnborough team as it enters an exciting phase of growth. The Financial Admin and Operational Support role is a key senior position responsible for providing efficient and effective support to the business, undertaking a wide range of financial and production related administration, shipping coordination, reporting, purchasing and general support to the Operations Manager. This is a full-time role Monday to Friday with some flexibility on the hours core hours are 8am to 4.30pm. The role reports into the Director in Farnborough and works closely with the Financial Controller and his team who are based in Ireland. Responsibilities include: Maintaining accounts using Sage Providing inputs for monthly Management Accounts Bank reconciliations, payments and direct debits Accounts receivable and accounts payable including reconciliation of purchase orders and sales Inputting monthly payroll for the Farnborough team to external provider Cash flow forecasting and Credit Control Expense payments and VAT Submissions. Working with Production, the Operations Manager, and wider team in Farnborough, responsibilities include: Shipping support, producing shipping invoices and liaising with customs Liaising with customers/suppliers, order entry and production orders Completing weekly/monthly updates for production reports Monitoring stock levels and maintaining inventory records Providing facilities management support Liaising with insurance provider for vehicle insurance Ordering and purchasing consumables, PPE and equipment for production Support the Operations Manager with scheduling a 3 shift production cycle Act as first point of contact for calls/meeting and greeting visitors Arrange and prepare for meetings and events including booking catering. Skills we re looking for: Previous financial/accounting experience using SAGE Strong organisational, communication and interpersonal skills Ability to multitask and prioritise own workload Positive 'can do' attitude with excellent problem-solving skills Detail-oriented with a high level of accuracy Discretion and a high level of confidentiality is essential Ability to use initiative and take ownership of assigned responsibilities Excellent customer relations skills and a professional phone manner Accounting technician qualification would be desirable but not essential Proficient MS Office skills. A good benefits package is offered including 23 days holiday plus BH rising with service, enhanced pension scheme - up to 15% employer contribution, Private Health, DIS x 3.
Feb 05, 2026
Full time
An international manufacturing business is offering a busy, varied role within their small Farnborough team as it enters an exciting phase of growth. The Financial Admin and Operational Support role is a key senior position responsible for providing efficient and effective support to the business, undertaking a wide range of financial and production related administration, shipping coordination, reporting, purchasing and general support to the Operations Manager. This is a full-time role Monday to Friday with some flexibility on the hours core hours are 8am to 4.30pm. The role reports into the Director in Farnborough and works closely with the Financial Controller and his team who are based in Ireland. Responsibilities include: Maintaining accounts using Sage Providing inputs for monthly Management Accounts Bank reconciliations, payments and direct debits Accounts receivable and accounts payable including reconciliation of purchase orders and sales Inputting monthly payroll for the Farnborough team to external provider Cash flow forecasting and Credit Control Expense payments and VAT Submissions. Working with Production, the Operations Manager, and wider team in Farnborough, responsibilities include: Shipping support, producing shipping invoices and liaising with customs Liaising with customers/suppliers, order entry and production orders Completing weekly/monthly updates for production reports Monitoring stock levels and maintaining inventory records Providing facilities management support Liaising with insurance provider for vehicle insurance Ordering and purchasing consumables, PPE and equipment for production Support the Operations Manager with scheduling a 3 shift production cycle Act as first point of contact for calls/meeting and greeting visitors Arrange and prepare for meetings and events including booking catering. Skills we re looking for: Previous financial/accounting experience using SAGE Strong organisational, communication and interpersonal skills Ability to multitask and prioritise own workload Positive 'can do' attitude with excellent problem-solving skills Detail-oriented with a high level of accuracy Discretion and a high level of confidentiality is essential Ability to use initiative and take ownership of assigned responsibilities Excellent customer relations skills and a professional phone manner Accounting technician qualification would be desirable but not essential Proficient MS Office skills. A good benefits package is offered including 23 days holiday plus BH rising with service, enhanced pension scheme - up to 15% employer contribution, Private Health, DIS x 3.
General Manager
honest greens
We are Honest Greens , an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. Over the coming years, we will be scaling our restaurant, geographical, and digital footprint to ensure our customers can interact with our brand wherever they are. This is an amazing opportunity to join our journey as we build our product and scale globally. We are looking for a highly motivated, hands-on General Manager to lead one of our restaurants. The ideal candidate is a people-focused leader, operational expert, and problem-solver with a proven track record of managing high-volume restaurants and delivering outstanding customer experiences . You'll thrive in a fast-paced, service driven environment where no two days are the same - and you'll play a key role in building, developing, and inspiring the teams that bring our brand to life every day. Responsibilities: Leading and managing all aspects of restaurant operations to ensure excellence in service, food quality, and team performance. Overseeing scheduling, shift planning, and workforce management, ensuring optimal coverage and efficiency. Handling staff administration processes: hiring, onboarding, contract signing, uniform distribution, training, and performance follow-up. "Manage daily financial and operational tasks, sales reconciliation, tips, POS user management, and resolving issues like order cancellations, product updates, and error corrections. Running pre- and post-service briefings, overseeing team positioning during shifts, and ensuring smooth service flow. Maintaining quality standards through food tastings, mystery shopper programs, customer feedback, and service audits. Monitoring KPIs, productivity metrics, and operational reports to identify opportunities for improvement. Ensuring compliance with all licenses, certifications, health & safety standards, and food safety protocols. Supervising opening, shift change, and closing procedures, including checklists for cleanliness, equipment maintenance, and food safety (temperature logs, stock rotation, etc.). Coordinating maintenance and repairs, including IT systems, security cameras, and kitchen equipment. Acting as the key communication link between the restaurant and support office, ensuring smooth information flow. Fostering a positive workplace culture aligned with Honest Greens' values, including organizing cultural and team-building activities Skills & Qualifications: 3+ years of experience managing high-volume casual dining restaurants or hospitality operations. Strong leadership skills with the ability to develop, inspire, and retain top talent. Experience managing P&L, budgets, and operational KPIs. Solid understanding of food safety, health regulations, and compliance standards. • Proficiency with operational tools and systems (POS, Quicksight, Notion, etc.). Excellent organizational, problem-solving, and decision-making skills. Ability to thrive in a fast-paced, dynamic environment. Strong communication skills in English; Spanish is a plus. Passion for hospitality, people development, and creating exceptional guest experiences. Free daily food in our restaurants Internal growth opportunities International, open-minded and unique team
Feb 05, 2026
Full time
We are Honest Greens , an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. Over the coming years, we will be scaling our restaurant, geographical, and digital footprint to ensure our customers can interact with our brand wherever they are. This is an amazing opportunity to join our journey as we build our product and scale globally. We are looking for a highly motivated, hands-on General Manager to lead one of our restaurants. The ideal candidate is a people-focused leader, operational expert, and problem-solver with a proven track record of managing high-volume restaurants and delivering outstanding customer experiences . You'll thrive in a fast-paced, service driven environment where no two days are the same - and you'll play a key role in building, developing, and inspiring the teams that bring our brand to life every day. Responsibilities: Leading and managing all aspects of restaurant operations to ensure excellence in service, food quality, and team performance. Overseeing scheduling, shift planning, and workforce management, ensuring optimal coverage and efficiency. Handling staff administration processes: hiring, onboarding, contract signing, uniform distribution, training, and performance follow-up. "Manage daily financial and operational tasks, sales reconciliation, tips, POS user management, and resolving issues like order cancellations, product updates, and error corrections. Running pre- and post-service briefings, overseeing team positioning during shifts, and ensuring smooth service flow. Maintaining quality standards through food tastings, mystery shopper programs, customer feedback, and service audits. Monitoring KPIs, productivity metrics, and operational reports to identify opportunities for improvement. Ensuring compliance with all licenses, certifications, health & safety standards, and food safety protocols. Supervising opening, shift change, and closing procedures, including checklists for cleanliness, equipment maintenance, and food safety (temperature logs, stock rotation, etc.). Coordinating maintenance and repairs, including IT systems, security cameras, and kitchen equipment. Acting as the key communication link between the restaurant and support office, ensuring smooth information flow. Fostering a positive workplace culture aligned with Honest Greens' values, including organizing cultural and team-building activities Skills & Qualifications: 3+ years of experience managing high-volume casual dining restaurants or hospitality operations. Strong leadership skills with the ability to develop, inspire, and retain top talent. Experience managing P&L, budgets, and operational KPIs. Solid understanding of food safety, health regulations, and compliance standards. • Proficiency with operational tools and systems (POS, Quicksight, Notion, etc.). Excellent organizational, problem-solving, and decision-making skills. Ability to thrive in a fast-paced, dynamic environment. Strong communication skills in English; Spanish is a plus. Passion for hospitality, people development, and creating exceptional guest experiences. Free daily food in our restaurants Internal growth opportunities International, open-minded and unique team
Adepto Technical Recruitment Ltd
Trainee Plant Manager
Adepto Technical Recruitment Ltd Rye Harbour, Sussex
Trainee Plant Manager Location: Rye Job Type: Full-time, Permanent An excellent opportunity has arisen for an ambitious Trainee Plant Manager to join a highly regulated operational site and progress into a full Plant Manager role within approximately 18 months to 2 years. This role is ideal for a driven individual with experience in manufacturing or chemical processing environments who is looking to develop into a senior operational leadership position. Comprehensive training will be provided to support progression and competency development. The Role Reporting into the Production Manager, the Trainee Plant Manager will play a key role in supporting day-to-day production operations while developing the knowledge, skills, and leadership capability required to take full responsibility for site operations. The role operates within a top-tier COMAH environment, requiring a strong focus on health, safety, environmental compliance, and continuous improvement. You will work closely with production, logistics, engineering, laboratory, and business process teams to ensure safe, efficient, and compliant plant operations. Key Responsibilities Support the safe and efficient operation of production activities in line with health, safety, environmental, and quality standards Promote and embed a strong health and safety culture, ensuring audit-ready standards and excellent housekeeping Manage and develop operational teams through coaching, competency assessments, training, and performance management Assist with production planning, staffing levels, and shift coverage to meet operational and business requirements Monitor and improve production KPIs, including yields, efficiency, and downtime Drive continuous improvement initiatives to enhance safety, environmental performance, cost control, and productivity Ensure compliance with COMAH regulations, environmental permits, COSHH, DSEAR, and site operating procedures Issue and control Permit to Work activities, including hot work and confined space permits Support management of change (MoC) processes for equipment, procedural, and operational changes Oversee site testing, monitoring, emissions control, and effluent management Support investigations into incidents, near misses, customer complaints, and non-conformances Work closely with engineering teams during maintenance, commissioning, and plant modifications Maintain accurate production records, including batch data and system reporting Participate in site inspections, audits, and emergency response support when required Provide out-of-hours support to production teams as necessary Skills and Experience Required Experience working in a manufacturing, processing, or chemical plant environment Previous experience managing or supervising operational teams Strong leadership, coaching, and communication skills A proactive and structured approach to problem-solving Ability to work under pressure in a regulated, safety-critical environment A strong interest in continuous improvement and operational excellence Good IT skills, including Microsoft Office and manufacturing systems The ability to influence and engage teams at all levels Willingness to travel nationally or internationally on occasion to share best practice
Feb 05, 2026
Full time
Trainee Plant Manager Location: Rye Job Type: Full-time, Permanent An excellent opportunity has arisen for an ambitious Trainee Plant Manager to join a highly regulated operational site and progress into a full Plant Manager role within approximately 18 months to 2 years. This role is ideal for a driven individual with experience in manufacturing or chemical processing environments who is looking to develop into a senior operational leadership position. Comprehensive training will be provided to support progression and competency development. The Role Reporting into the Production Manager, the Trainee Plant Manager will play a key role in supporting day-to-day production operations while developing the knowledge, skills, and leadership capability required to take full responsibility for site operations. The role operates within a top-tier COMAH environment, requiring a strong focus on health, safety, environmental compliance, and continuous improvement. You will work closely with production, logistics, engineering, laboratory, and business process teams to ensure safe, efficient, and compliant plant operations. Key Responsibilities Support the safe and efficient operation of production activities in line with health, safety, environmental, and quality standards Promote and embed a strong health and safety culture, ensuring audit-ready standards and excellent housekeeping Manage and develop operational teams through coaching, competency assessments, training, and performance management Assist with production planning, staffing levels, and shift coverage to meet operational and business requirements Monitor and improve production KPIs, including yields, efficiency, and downtime Drive continuous improvement initiatives to enhance safety, environmental performance, cost control, and productivity Ensure compliance with COMAH regulations, environmental permits, COSHH, DSEAR, and site operating procedures Issue and control Permit to Work activities, including hot work and confined space permits Support management of change (MoC) processes for equipment, procedural, and operational changes Oversee site testing, monitoring, emissions control, and effluent management Support investigations into incidents, near misses, customer complaints, and non-conformances Work closely with engineering teams during maintenance, commissioning, and plant modifications Maintain accurate production records, including batch data and system reporting Participate in site inspections, audits, and emergency response support when required Provide out-of-hours support to production teams as necessary Skills and Experience Required Experience working in a manufacturing, processing, or chemical plant environment Previous experience managing or supervising operational teams Strong leadership, coaching, and communication skills A proactive and structured approach to problem-solving Ability to work under pressure in a regulated, safety-critical environment A strong interest in continuous improvement and operational excellence Good IT skills, including Microsoft Office and manufacturing systems The ability to influence and engage teams at all levels Willingness to travel nationally or internationally on occasion to share best practice
New Road Theatricals Ltd
Production Coordinator
New Road Theatricals Ltd
The Production Coordinator works with New Road's Directors on the management of specific productions general managed by the company and supports all aspects of production and administration. KEY RESPONSIBILITIES INCLUDE: Being actively involved in the day-to-day running of specific productions; Negotiating cast, stage management, production and technical staff and other personnel engagements in line with budget and relevant union agreements; Assisting with the recruitment of stage management, production and technical personnel; Drafting and managing show-related paperwork, including contracts, schedules, contact sheets, HR policies and other materials; Communicating and collaborating with the productions' creative teams, casts, production and technical personnel, and ensuring that all decisions made for productions are carried out in a timely manner, keeping the Directors updated about any significant developments; Liaising with marketing and PR teams and attending marketing and press meetings as required; Overseeing show-related financial administration, including the management and timely payment of invoices, credit card and petty cash reconciliation; Coordinating, collating and filing production-related paperwork; Arranging and booking travel, accommodation and per diems for the company and its productions as required; Overseeing visas and work permits in connection with international touring productions and foreign personnel involved in UK productions; Booking and organising meeting, audition and rehearsal space; Liaising with casting directors to coordinate functional, efficient, smooth-running, audition rooms; Liaising with the company managers to coordinate functional, efficient, smooth-running rehearsal rooms; Coordinating opening nights, including guest lists, tickets, parties and gifts, and other events as reasonably required; Producing investment financial details and documents; Coordinating and compiling accurate production programmes with the Production Assistant; Regularly attending productions as required, during rehearsal and in performance in London and on tour in the UK and abroad, including show watches and as a representative of the company; Engaging with the development process of specific productions and coordinating readings and workshops in conjunction with the Directors; Providing general support for the Directors and production teams as required; Ensuring the office is efficiently run and acting as an ambassador for the company, providing a welcoming atmosphere and hospitality for colleagues and visitors; Providing general holiday and out of office cover for other members of the company as required; Any other duties as reasonably requested. ESSENTIAL SKILLS AND EXPERIENCE: At least three years' relevant experience in a similar role in the commercial theatre industry; Knowledge of all relevant union agreements relating to West End and touring theatre; Excellent communication skills; Experience and confidence in contract negotiation; Excellent attention to detail, time management and multitasking; Highly skilled in written, numeracy and verbal communication and computer literacy, with advanced skills in Microsoft Word, Outlook and Excel; Ability to work under pressure, independently and to multitask; A commitment to equality, diversity and inclusion; The ability to keep information confidential and deal with sensitive matters discreetly and tactfully; A passion for theatre; Knowledge of theatre venue contracts, and touring theatre, is desirable but not essential; A positive attitude and a desire a work to the highest standards in a fun, fast-paced environment. ROLE DETAILS Full time, initially on a 1 year fixed term basis, subject to possible extension; £35,000 - 37,000 per year, dependent on experience; 20 days' holiday per year; Hours: 10am to 6.30pm, Monday to Friday, with some work in the evenings, weekends and public holidays; London-based company, working in our Covent Garden office.
Feb 05, 2026
Full time
The Production Coordinator works with New Road's Directors on the management of specific productions general managed by the company and supports all aspects of production and administration. KEY RESPONSIBILITIES INCLUDE: Being actively involved in the day-to-day running of specific productions; Negotiating cast, stage management, production and technical staff and other personnel engagements in line with budget and relevant union agreements; Assisting with the recruitment of stage management, production and technical personnel; Drafting and managing show-related paperwork, including contracts, schedules, contact sheets, HR policies and other materials; Communicating and collaborating with the productions' creative teams, casts, production and technical personnel, and ensuring that all decisions made for productions are carried out in a timely manner, keeping the Directors updated about any significant developments; Liaising with marketing and PR teams and attending marketing and press meetings as required; Overseeing show-related financial administration, including the management and timely payment of invoices, credit card and petty cash reconciliation; Coordinating, collating and filing production-related paperwork; Arranging and booking travel, accommodation and per diems for the company and its productions as required; Overseeing visas and work permits in connection with international touring productions and foreign personnel involved in UK productions; Booking and organising meeting, audition and rehearsal space; Liaising with casting directors to coordinate functional, efficient, smooth-running, audition rooms; Liaising with the company managers to coordinate functional, efficient, smooth-running rehearsal rooms; Coordinating opening nights, including guest lists, tickets, parties and gifts, and other events as reasonably required; Producing investment financial details and documents; Coordinating and compiling accurate production programmes with the Production Assistant; Regularly attending productions as required, during rehearsal and in performance in London and on tour in the UK and abroad, including show watches and as a representative of the company; Engaging with the development process of specific productions and coordinating readings and workshops in conjunction with the Directors; Providing general support for the Directors and production teams as required; Ensuring the office is efficiently run and acting as an ambassador for the company, providing a welcoming atmosphere and hospitality for colleagues and visitors; Providing general holiday and out of office cover for other members of the company as required; Any other duties as reasonably requested. ESSENTIAL SKILLS AND EXPERIENCE: At least three years' relevant experience in a similar role in the commercial theatre industry; Knowledge of all relevant union agreements relating to West End and touring theatre; Excellent communication skills; Experience and confidence in contract negotiation; Excellent attention to detail, time management and multitasking; Highly skilled in written, numeracy and verbal communication and computer literacy, with advanced skills in Microsoft Word, Outlook and Excel; Ability to work under pressure, independently and to multitask; A commitment to equality, diversity and inclusion; The ability to keep information confidential and deal with sensitive matters discreetly and tactfully; A passion for theatre; Knowledge of theatre venue contracts, and touring theatre, is desirable but not essential; A positive attitude and a desire a work to the highest standards in a fun, fast-paced environment. ROLE DETAILS Full time, initially on a 1 year fixed term basis, subject to possible extension; £35,000 - 37,000 per year, dependent on experience; 20 days' holiday per year; Hours: 10am to 6.30pm, Monday to Friday, with some work in the evenings, weekends and public holidays; London-based company, working in our Covent Garden office.
Manager, Software Engineering
HackerOne
Manager, Software Engineering Remote Location: London, UK HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne values fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Position Summary HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. At HackerOne, we embrace a flexible work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within 50 miles of London. We believe this balance of proximity and flexibility gives HackerOne the chance to occasionally come together - fostering collaboration, connection, and in person moments that enrich our culture - while still preserving the benefits of remote work. What You Will Do HackerOne is seeking an Engineering Manager who can lead teams to build high impact, customer focused products with an AI first mindset. You'll guide engineers in delivering reliable, scalable solutions, champion the adoption of AI across the product and engineering lifecycle, and help shape the future of our platform. Lead an engineering team delivering high quality products customers love, including managing senior and staff level AI engineers working on advanced LLM, agentic, and AI platform capabilities. Drive an AI first approach across product development and engineering workflows, ensuring the team can design, evaluate, and ship complex AI features such as agentic systems, RAG pipelines, model evaluation frameworks, and automated security intelligence. Partner with Product and Design to define goals, scope, and success metrics. Ensure strong execution practices and predictable delivery. Set clear performance expectations for engineers working on sophisticated AI systems, including LLM reasoning, AI safety, agentic patterns, MLOps, and model serving infrastructure, and hold the team to a high standard. Coach engineers effectively, support career growth, and raise the talent bar by developing and hiring individuals capable of delivering at Senior AI Engineer level and beyond. Hire and onboard engineers who bring strong product and AI capabilities. Contribute to org wide engineering improvements and AI adoption standards. What You Will Bring 3+ years of experience managing engineering teams and driving high quality delivery. Prior hands on experience as a software engineer; comfortable engaging deeply with engineers working on LLMs, agentic systems, and AI platform infrastructure. Demonstrated AI First experience-building or overseeing AI driven features, agentic workflows, or ML powered systems. A track record of using Data Driven Decision Making to guide prioritization, trade offs, and performance assessment. Ability to apply and model First Principles Problem Solving when unblocking teams or evaluating complex technical decisions. Strong Change Agility, with experience leading teams through evolving requirements, fast moving AI capabilities, or shifting product strategy. Excellent communication and cross functional collaboration skills. Based in London (or within 50 miles of London). Compensation Band £115K - £130K (offers Equity) Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
Feb 05, 2026
Full time
Manager, Software Engineering Remote Location: London, UK HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne values fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Position Summary HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. At HackerOne, we embrace a flexible work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within 50 miles of London. We believe this balance of proximity and flexibility gives HackerOne the chance to occasionally come together - fostering collaboration, connection, and in person moments that enrich our culture - while still preserving the benefits of remote work. What You Will Do HackerOne is seeking an Engineering Manager who can lead teams to build high impact, customer focused products with an AI first mindset. You'll guide engineers in delivering reliable, scalable solutions, champion the adoption of AI across the product and engineering lifecycle, and help shape the future of our platform. Lead an engineering team delivering high quality products customers love, including managing senior and staff level AI engineers working on advanced LLM, agentic, and AI platform capabilities. Drive an AI first approach across product development and engineering workflows, ensuring the team can design, evaluate, and ship complex AI features such as agentic systems, RAG pipelines, model evaluation frameworks, and automated security intelligence. Partner with Product and Design to define goals, scope, and success metrics. Ensure strong execution practices and predictable delivery. Set clear performance expectations for engineers working on sophisticated AI systems, including LLM reasoning, AI safety, agentic patterns, MLOps, and model serving infrastructure, and hold the team to a high standard. Coach engineers effectively, support career growth, and raise the talent bar by developing and hiring individuals capable of delivering at Senior AI Engineer level and beyond. Hire and onboard engineers who bring strong product and AI capabilities. Contribute to org wide engineering improvements and AI adoption standards. What You Will Bring 3+ years of experience managing engineering teams and driving high quality delivery. Prior hands on experience as a software engineer; comfortable engaging deeply with engineers working on LLMs, agentic systems, and AI platform infrastructure. Demonstrated AI First experience-building or overseeing AI driven features, agentic workflows, or ML powered systems. A track record of using Data Driven Decision Making to guide prioritization, trade offs, and performance assessment. Ability to apply and model First Principles Problem Solving when unblocking teams or evaluating complex technical decisions. Strong Change Agility, with experience leading teams through evolving requirements, fast moving AI capabilities, or shifting product strategy. Excellent communication and cross functional collaboration skills. Based in London (or within 50 miles of London). Compensation Band £115K - £130K (offers Equity) Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
United Kingdom for UNHCR
Events Manager
United Kingdom for UNHCR
PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section below and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form. Title: Events Manager Salary: Circa £40,000 Hours: 35 hours per week Contract type: Fixed-term contract for 18 months Reports to: Head of Philanthropy Key relationships : Internal : Philanthropy Team, Corporate Team, Comms Team, CEO. External : UNHCR Goodwill Ambassador team and Branch Office. UNHCR Private Sector Partnerships Team. Location: WeWork, 1 Mark Square, London EC2A 4EG (We operate a hybrid working policy with at least 1 mandatory office attendance per week) WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. JOB PURPOSE This is a pivotal role in supporting and elevating our philanthropy and partnerships programmes which have seen significant growth in recent years. You will play a key part in helping the Private Partnerships & Philanthropy (PPH) team cultivate meaningful relationships with ultra-high-net-worth individuals (UHNWIs), major donors, foundations, and corporate partners through high-quality events that inspire, engage, and deepen commitment to the refugee cause. We are looking for a creative and strategic professional who thrives on delivering impactful experiences for influential audiences. You will have proven expertise in managing complex, high-profile events, exceptional communication and project management skills, and the ability to craft compelling event themes that connect supporters to UNHCR s global mission. Working closely with the PPH team and international colleagues, you will design and execute a portfolio of bespoke in-person and virtual events - from intimate donor briefings to large-scale gatherings - that showcase UNHCR s priority programmes and leadership. Your role will be central to engaging existing supporters and attracting new philanthropic partners. If you are passionate about creating transformative experiences that drive social impact and have the skills to deliver at the highest level, we would love to hear from you. Why us? We are an ambitious and fast-moving organisation backed by the incredible reach of UNHCR. You get the best of both worlds: the ability to innovate quickly and the opportunity to work with extraordinary speakers and colleagues across a global network. Based in the vibrant Shoreditch/Old Street area, we offer an inclusive and welcoming culture that values creativity, bold ideas and collaboration. ROLE RESPONSIBILITIES Design and deliver a programme of impactful events that advance the Private Partnerships & Philanthropy (PPH) strategy and inspire our audiences- from exclusive gatherings for major philanthropists to bespoke receptions for corporate partners. Lead the strategic vision and execution of all events, shaping concepts that align with organisational priorities, overseeing beginning-to-end project management, and ensuring excellence in delivery, budget management, and stakeholder engagement. Influence and manage senior relationships across UK for UNHCR and global UNHCR teams, acting as a trusted advisor on event strategy and implementation to secure buy-in and collaboration. Collaborate with Philanthropy and Partnerships Team to ensure events support donor cultivation and stewardship journeys, driving deeper engagement and long-term support. Leverage insights to craft compelling event narratives and experiences that resonate with high-value supporters and reflect UNHCR s global mission. Establish measurement frameworks to evaluate event success, inform future strategy, and demonstrate impact to internal and external stakeholders. Champion refugee storytelling, ensuring refugee voices and lived experiences remain central to all events content and design. Share best practice across UK and global markets, contributing to international knowledge exchange, training, and innovation in donor engagement. Data Management ensuring events data is recorded on Salesforce in a timely and accurate fashion. PERSONAL SKILLS & EXPERIENCE Essential Experience, Skills & Knowledge Proven track record in designing and delivering bespoke, high-quality events designed for influential audiences, including UHNWIs and senior corporate leaders, that strengthen relationships and drive engagement. Experience working with high-profile individuals on events this could be celebrities, high profile speakers, well-known academics or renowned artists engaged to deliver special a special event experience. Exceptional organisational and time management skills, with the ability to prioritise and deliver under pressure in a fast-paced environment. Excellent communication and influencing skills, both written and verbal, with the ability to engage senior stakeholders and inspire confidence. Proven ability to lead cross-functional project groups, facilitating productive collaboration and driving consensus on strategic event objectives. Meticulous attention to detail, ensuring excellence in creative content, copy, and overall event presentation. Strong proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint. Desirable Skills/Experience Experience of using technology to create innovative and experiential event experiences. Experience of working in a complex, multi-stakeholder environment. Experience of working at an international development, human rights, or humanitarian NGO. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Closing date: Midday 16th February 2026 Interviews date: Week commencing 23rd February 2026 If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us . We will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Feb 05, 2026
Full time
PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section below and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form. Title: Events Manager Salary: Circa £40,000 Hours: 35 hours per week Contract type: Fixed-term contract for 18 months Reports to: Head of Philanthropy Key relationships : Internal : Philanthropy Team, Corporate Team, Comms Team, CEO. External : UNHCR Goodwill Ambassador team and Branch Office. UNHCR Private Sector Partnerships Team. Location: WeWork, 1 Mark Square, London EC2A 4EG (We operate a hybrid working policy with at least 1 mandatory office attendance per week) WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. JOB PURPOSE This is a pivotal role in supporting and elevating our philanthropy and partnerships programmes which have seen significant growth in recent years. You will play a key part in helping the Private Partnerships & Philanthropy (PPH) team cultivate meaningful relationships with ultra-high-net-worth individuals (UHNWIs), major donors, foundations, and corporate partners through high-quality events that inspire, engage, and deepen commitment to the refugee cause. We are looking for a creative and strategic professional who thrives on delivering impactful experiences for influential audiences. You will have proven expertise in managing complex, high-profile events, exceptional communication and project management skills, and the ability to craft compelling event themes that connect supporters to UNHCR s global mission. Working closely with the PPH team and international colleagues, you will design and execute a portfolio of bespoke in-person and virtual events - from intimate donor briefings to large-scale gatherings - that showcase UNHCR s priority programmes and leadership. Your role will be central to engaging existing supporters and attracting new philanthropic partners. If you are passionate about creating transformative experiences that drive social impact and have the skills to deliver at the highest level, we would love to hear from you. Why us? We are an ambitious and fast-moving organisation backed by the incredible reach of UNHCR. You get the best of both worlds: the ability to innovate quickly and the opportunity to work with extraordinary speakers and colleagues across a global network. Based in the vibrant Shoreditch/Old Street area, we offer an inclusive and welcoming culture that values creativity, bold ideas and collaboration. ROLE RESPONSIBILITIES Design and deliver a programme of impactful events that advance the Private Partnerships & Philanthropy (PPH) strategy and inspire our audiences- from exclusive gatherings for major philanthropists to bespoke receptions for corporate partners. Lead the strategic vision and execution of all events, shaping concepts that align with organisational priorities, overseeing beginning-to-end project management, and ensuring excellence in delivery, budget management, and stakeholder engagement. Influence and manage senior relationships across UK for UNHCR and global UNHCR teams, acting as a trusted advisor on event strategy and implementation to secure buy-in and collaboration. Collaborate with Philanthropy and Partnerships Team to ensure events support donor cultivation and stewardship journeys, driving deeper engagement and long-term support. Leverage insights to craft compelling event narratives and experiences that resonate with high-value supporters and reflect UNHCR s global mission. Establish measurement frameworks to evaluate event success, inform future strategy, and demonstrate impact to internal and external stakeholders. Champion refugee storytelling, ensuring refugee voices and lived experiences remain central to all events content and design. Share best practice across UK and global markets, contributing to international knowledge exchange, training, and innovation in donor engagement. Data Management ensuring events data is recorded on Salesforce in a timely and accurate fashion. PERSONAL SKILLS & EXPERIENCE Essential Experience, Skills & Knowledge Proven track record in designing and delivering bespoke, high-quality events designed for influential audiences, including UHNWIs and senior corporate leaders, that strengthen relationships and drive engagement. Experience working with high-profile individuals on events this could be celebrities, high profile speakers, well-known academics or renowned artists engaged to deliver special a special event experience. Exceptional organisational and time management skills, with the ability to prioritise and deliver under pressure in a fast-paced environment. Excellent communication and influencing skills, both written and verbal, with the ability to engage senior stakeholders and inspire confidence. Proven ability to lead cross-functional project groups, facilitating productive collaboration and driving consensus on strategic event objectives. Meticulous attention to detail, ensuring excellence in creative content, copy, and overall event presentation. Strong proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint. Desirable Skills/Experience Experience of using technology to create innovative and experiential event experiences. Experience of working in a complex, multi-stakeholder environment. Experience of working at an international development, human rights, or humanitarian NGO. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Closing date: Midday 16th February 2026 Interviews date: Week commencing 23rd February 2026 If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us . We will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
WATERAID
Marketing Manager - Supporter Retention
WATERAID
Marketing Manager, Supporter Retention Contract: Permanent Full Time, 35 hours per week Location: London UK UK hybrid working a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person Salary: £44,168 - £46,493 per year with excellent benefits. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team. About the role As our Marketing Manager Supporter Retention, you will lead the development and delivery of the supporter experience, stewardship, and loyalty activity within the retention and engagement programme. Ensuring a consistently high-quality Supporter Experience. This role is responsible for strengthening the emotional connection to WaterAid s mission and maximising Brand Loyalty and Love by driving the development and optimisation of all supporter journeys and stewardship communications. In this role, you will: Supporter Experience Ownership: Act as the champion for the quality of the Supporter Experience, leading the coordination and optimisation of all automated, multi-channel supporter journeys (excluding direct appeals). Key Channel Delivery: Own the content planning, production, and delivery for core stewardship channels, including the Supporter Magazine, Welcome Journeys, and Feedback Communications. Email Programme Management: Own the day-to-day coordination of the email marketing schedule across all stewardship and engagement communications, ensuring effective sequencing and segmentation. Programme Cohesion: Work with the Senior Manager and Income Appeals Manager to ensure cohesion and alignment across all retention programmes, safeguarding a seamless supporter experience. Financial Contribution: Manage the assigned expenditure budget for the retention programme and contribute actively to annual planning and quarterly reforecasting to maximise retention benefits. Champion WaterAid s commitment to equity, inclusion and safeguarding. Requirements Retention & Stewardship Expertise: Deep expertise in developing, optimising, and coordinating complex, multi-channel supporter loyalty programmes and automated journeys. Content & Experience Focus: Proven experience in improving the quality of the Supporter Experience and managing high-quality, long-form content production (e.g., supporter magazine) to foster loyalty. Operational & Technical Skills: Strong project management skills, experience in matrix management, and proficiency in working with CRM systems and email marketing platforms. Data-Driven Mindset: Experience in using testing, segmentation, and data analysis to drive optimisation and provide clear rationale for strategic decisions. Although not essential, we d prefer you to have: Product Development: Experience in New Product Development (NPD) for fundraising or loyalty programmes (e.g. legacy or emergency funds). Professional Qualification: CIM/IDM Qualification or equivalent professional qualification. Non-Profit Experience: Prior experience working in the Non-Profit or International Development Closing date: Applications close 12:00 PM UK time on 23rd February 2026. Interviews are expected to take place week commencing 2nd March 2026. How to apply: Click Apply to upload your CV and Cover Letter. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Benefits 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year Our People Promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change!
Feb 05, 2026
Full time
Marketing Manager, Supporter Retention Contract: Permanent Full Time, 35 hours per week Location: London UK UK hybrid working a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person Salary: £44,168 - £46,493 per year with excellent benefits. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team. About the role As our Marketing Manager Supporter Retention, you will lead the development and delivery of the supporter experience, stewardship, and loyalty activity within the retention and engagement programme. Ensuring a consistently high-quality Supporter Experience. This role is responsible for strengthening the emotional connection to WaterAid s mission and maximising Brand Loyalty and Love by driving the development and optimisation of all supporter journeys and stewardship communications. In this role, you will: Supporter Experience Ownership: Act as the champion for the quality of the Supporter Experience, leading the coordination and optimisation of all automated, multi-channel supporter journeys (excluding direct appeals). Key Channel Delivery: Own the content planning, production, and delivery for core stewardship channels, including the Supporter Magazine, Welcome Journeys, and Feedback Communications. Email Programme Management: Own the day-to-day coordination of the email marketing schedule across all stewardship and engagement communications, ensuring effective sequencing and segmentation. Programme Cohesion: Work with the Senior Manager and Income Appeals Manager to ensure cohesion and alignment across all retention programmes, safeguarding a seamless supporter experience. Financial Contribution: Manage the assigned expenditure budget for the retention programme and contribute actively to annual planning and quarterly reforecasting to maximise retention benefits. Champion WaterAid s commitment to equity, inclusion and safeguarding. Requirements Retention & Stewardship Expertise: Deep expertise in developing, optimising, and coordinating complex, multi-channel supporter loyalty programmes and automated journeys. Content & Experience Focus: Proven experience in improving the quality of the Supporter Experience and managing high-quality, long-form content production (e.g., supporter magazine) to foster loyalty. Operational & Technical Skills: Strong project management skills, experience in matrix management, and proficiency in working with CRM systems and email marketing platforms. Data-Driven Mindset: Experience in using testing, segmentation, and data analysis to drive optimisation and provide clear rationale for strategic decisions. Although not essential, we d prefer you to have: Product Development: Experience in New Product Development (NPD) for fundraising or loyalty programmes (e.g. legacy or emergency funds). Professional Qualification: CIM/IDM Qualification or equivalent professional qualification. Non-Profit Experience: Prior experience working in the Non-Profit or International Development Closing date: Applications close 12:00 PM UK time on 23rd February 2026. Interviews are expected to take place week commencing 2nd March 2026. How to apply: Click Apply to upload your CV and Cover Letter. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Benefits 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year Our People Promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change!
Government Customer Success Manager
TryHackMe Ltd
Government Customer Success Manager At TryHackMe, our mission is to make learning and teaching cybersecurity accessible, practical, and deeply engaging. With over 6 million learners worldwide, we help organisations build real cyber capability - from classrooms to enterprises and critical national infrastructure. We're hiring a Government Customer Success Manager to own and grow strategic relationships across government, defence, and public sector organisations, positioning TryHackMe as a long term cyber readiness and workforce development partner. This role sits at the centre of one of TryHackMe's most strategically important growth segments. You'll work closely with defence, intelligence, and public sector stakeholders to ensure measurable outcomes, strong renewals, and visible advocacy across government ecosystems. Role Overview As the Government Customer Success Manager, you own the post sale success, adoption, and value realisation for TryHackMe's government and defence customers. Government customers operate with longer buying cycles, complex stakeholder groups, strict security expectations, and mission critical outcomes. Success in this role requires visible ownership, confidence navigating ambiguity, and the ability to translate platform usage into workforce readiness, operational resilience, and mission impact. This role requires proactive, visible ownership. We are not looking for someone who primarily focuses on internal process, tooling, or operational clean up. Success depends on consistent customer facing engagement, independent relationship building, and the ability to clearly demonstrate outcomes without reliance on inherited relationships or escalation support. You will manage a focused portfolio across: US Department of Defense (primary growth engine) - Air Force, Army, cyber focused units Western Allied Defence Forces - UK, Australia, Canada Local Government - police forces, councils, and public sector agencies You will partner closely with a dedicated Government Account Manager, where: You own adoption, outcomes, and value proof The AM owns commercial execution, renewals, and expansion Together, you will drive 90% Gross Revenue Retention and 125% Net Revenue Retention within the Government segment. Key Responsibilities Customer Outcomes & Retention Act as the primary relationship owner for government and defence customers, building trust across operational, training, technical, and leadership stakeholders. Establish and maintain a regular, documented engagement cadence across the entire portfolio - no accounts sit untouched without clear justification. Lead GOV specific onboarding and kickoff sessions aligned to mission readiness, workforce capability, and policy constraints. Define clear success criteria early, mapping TryHackMe usage to: Job Qualification Requirements (JQRs) Workforce readiness goals Cyber capability maturity targets Monitor adoption health (usage, engagement, milestone completion) and proactively intervene to mitigate risk well ahead of renewal. Own renewal readiness from a value and risk perspective, beginning 6-12 months pre expiry, with documented mitigation plans for any amber or red accounts. Maintain accurate renewal classification, forecasting, and CRM documentation to support predictable outcomes. Adoption, Engagement & Expansion Enablement Drive fast time to value by embedding TryHackMe into government training pipelines efficiently and securely. Standardise and scale content mapping to Job Qualification Requirements (JQRs) - a core differentiator for the GOV segment. Identify adoption led expansion signals including: Increased seat utilisation New units, teams, or agencies engaging Demand for CTFs, SOC simulators, tabletop exercises (TTX), or certifications Partner with the Government Account Manager to convert adoption insights and usage data into qualified expansion opportunities. Lead Executive Business Reviews (EBRs) focused on mission outcomes and workforce readiness, not product features. Strategic Growth & Advocacy Independently build net new government champions within your portfolio. Proactively identify, document, and communicate measurable customer outcomes. Develop credible, government ready success stories and expand TryHackMe's GOV logo library and reference pack. Confidently ask customers for feedback, advocacy, references, or logo permission once value has been delivered. Represent the voice of the government customer internally, influencing product roadmap priorities and GOV specific enablement. Operational Excellence & Enablement Own and continuously improve GOV specific playbooks and resources, including: GOV onboarding and renewal playbooks in ChurnZero GOV kickoff and EBR decks The Gov Hub in Notion as a single source of truth Use data rigorously to track adoption health, renewal risk, and expansion signals. Maintain excellent CRM hygiene across HubSpot and ChurnZero - forecasting accuracy is a non negotiable expectation. What Success Looks Like 90% renewal rate across the Government portfolio 125% Net Revenue Retention driven through adoption led expansion Customers can clearly articulate the mission and workforce impact of using TryHackMe Renewal risk is identified early and mitigated proactively Documented, repeatable GOV playbooks that scale success Recognition as a trusted cyber readiness advisor within government and defence Strong candidates can clearly articulate: Specific customer relationships they personally built How their actions directly improved renewal outcomes How they identified and mitigated risk before escalation What changed for the customer because of their involvement About You Essential Skills & Experience 3+ years experience in Customer Success, Account Management, or Strategic Partnerships within SaaS, cybersecurity, or regulated environments Proven ability to manage complex, high stakes customers with multiple stakeholders and long decision cycles Strong data literacy - you use data to tell clear value stories Experience driving adoption, renewals, and expansion in partnership with Sales or Account Managers Excellent communication skills across technical and senior leadership audiences Demonstrated ownership mindset - you can clearly show how your actions changed customer outcomes, not just what you worked on Evidence of self directed execution without heavy oversight This Role Is Not a Fit If You: Prefer working primarily behind the scenes rather than directly with customers Rely heavily on scripts without adapting to customer context Focus more on internal blockers than customer outcomes Are uncomfortable being accountable for visible progress and results Need close direction to drive engagement or momentum Government & Defence Domain Expertise (Highly Desirable) Familiarity with DoD structures and terminology (Squadron Group Wing MAJCOM; Army, Navy, Air Force, Marines, Space Force) Understanding of differences between Federal, State, Local, and International government organisations Exposure to government procurement processes, RFPs, contract vehicles, and extended buying cycles Awareness of government budget cycles, Continuing Resolutions (CRs), and shutdown impacts Experience working with resellers, system integrators, or defence contractors Compliance, Security & Trust Based Environments Familiarity with security and compliance frameworks such as FedRAMP, FISMA, NIST, or data sovereignty requirements Comfortable operating in high trust, security conscious environments Active security clearance (or eligibility and willingness to obtain one) is a strong advantage Preferred (But Not Required) Backgrounds Former military, government, or defence contractor experience Customer Success or Account Management experience in the public sector Background in cybersecurity training, workforce development, or education services Traits That Thrive at TryHackMe Our strongest CSMs demonstrate: Ownership - "If not me, then who?" Bias for Action - progress over perfection Customer Obsession - empathy paired with accountability Resilience - persistence through complexity and long cycles Craftsmanship - pride in clarity, quality, and impact Customer Success at TryHackMe is not a support role. It is a growth, trust, and outcomes function. Why This Role Matters Government and defence customers represent one of TryHackMe's most strategically important opportunities. This role is not about account maintenance - it's about building trust, proving value, and embedding TryHackMe into national cyber capability strategies. If done well . click apply for full job details
Feb 04, 2026
Full time
Government Customer Success Manager At TryHackMe, our mission is to make learning and teaching cybersecurity accessible, practical, and deeply engaging. With over 6 million learners worldwide, we help organisations build real cyber capability - from classrooms to enterprises and critical national infrastructure. We're hiring a Government Customer Success Manager to own and grow strategic relationships across government, defence, and public sector organisations, positioning TryHackMe as a long term cyber readiness and workforce development partner. This role sits at the centre of one of TryHackMe's most strategically important growth segments. You'll work closely with defence, intelligence, and public sector stakeholders to ensure measurable outcomes, strong renewals, and visible advocacy across government ecosystems. Role Overview As the Government Customer Success Manager, you own the post sale success, adoption, and value realisation for TryHackMe's government and defence customers. Government customers operate with longer buying cycles, complex stakeholder groups, strict security expectations, and mission critical outcomes. Success in this role requires visible ownership, confidence navigating ambiguity, and the ability to translate platform usage into workforce readiness, operational resilience, and mission impact. This role requires proactive, visible ownership. We are not looking for someone who primarily focuses on internal process, tooling, or operational clean up. Success depends on consistent customer facing engagement, independent relationship building, and the ability to clearly demonstrate outcomes without reliance on inherited relationships or escalation support. You will manage a focused portfolio across: US Department of Defense (primary growth engine) - Air Force, Army, cyber focused units Western Allied Defence Forces - UK, Australia, Canada Local Government - police forces, councils, and public sector agencies You will partner closely with a dedicated Government Account Manager, where: You own adoption, outcomes, and value proof The AM owns commercial execution, renewals, and expansion Together, you will drive 90% Gross Revenue Retention and 125% Net Revenue Retention within the Government segment. Key Responsibilities Customer Outcomes & Retention Act as the primary relationship owner for government and defence customers, building trust across operational, training, technical, and leadership stakeholders. Establish and maintain a regular, documented engagement cadence across the entire portfolio - no accounts sit untouched without clear justification. Lead GOV specific onboarding and kickoff sessions aligned to mission readiness, workforce capability, and policy constraints. Define clear success criteria early, mapping TryHackMe usage to: Job Qualification Requirements (JQRs) Workforce readiness goals Cyber capability maturity targets Monitor adoption health (usage, engagement, milestone completion) and proactively intervene to mitigate risk well ahead of renewal. Own renewal readiness from a value and risk perspective, beginning 6-12 months pre expiry, with documented mitigation plans for any amber or red accounts. Maintain accurate renewal classification, forecasting, and CRM documentation to support predictable outcomes. Adoption, Engagement & Expansion Enablement Drive fast time to value by embedding TryHackMe into government training pipelines efficiently and securely. Standardise and scale content mapping to Job Qualification Requirements (JQRs) - a core differentiator for the GOV segment. Identify adoption led expansion signals including: Increased seat utilisation New units, teams, or agencies engaging Demand for CTFs, SOC simulators, tabletop exercises (TTX), or certifications Partner with the Government Account Manager to convert adoption insights and usage data into qualified expansion opportunities. Lead Executive Business Reviews (EBRs) focused on mission outcomes and workforce readiness, not product features. Strategic Growth & Advocacy Independently build net new government champions within your portfolio. Proactively identify, document, and communicate measurable customer outcomes. Develop credible, government ready success stories and expand TryHackMe's GOV logo library and reference pack. Confidently ask customers for feedback, advocacy, references, or logo permission once value has been delivered. Represent the voice of the government customer internally, influencing product roadmap priorities and GOV specific enablement. Operational Excellence & Enablement Own and continuously improve GOV specific playbooks and resources, including: GOV onboarding and renewal playbooks in ChurnZero GOV kickoff and EBR decks The Gov Hub in Notion as a single source of truth Use data rigorously to track adoption health, renewal risk, and expansion signals. Maintain excellent CRM hygiene across HubSpot and ChurnZero - forecasting accuracy is a non negotiable expectation. What Success Looks Like 90% renewal rate across the Government portfolio 125% Net Revenue Retention driven through adoption led expansion Customers can clearly articulate the mission and workforce impact of using TryHackMe Renewal risk is identified early and mitigated proactively Documented, repeatable GOV playbooks that scale success Recognition as a trusted cyber readiness advisor within government and defence Strong candidates can clearly articulate: Specific customer relationships they personally built How their actions directly improved renewal outcomes How they identified and mitigated risk before escalation What changed for the customer because of their involvement About You Essential Skills & Experience 3+ years experience in Customer Success, Account Management, or Strategic Partnerships within SaaS, cybersecurity, or regulated environments Proven ability to manage complex, high stakes customers with multiple stakeholders and long decision cycles Strong data literacy - you use data to tell clear value stories Experience driving adoption, renewals, and expansion in partnership with Sales or Account Managers Excellent communication skills across technical and senior leadership audiences Demonstrated ownership mindset - you can clearly show how your actions changed customer outcomes, not just what you worked on Evidence of self directed execution without heavy oversight This Role Is Not a Fit If You: Prefer working primarily behind the scenes rather than directly with customers Rely heavily on scripts without adapting to customer context Focus more on internal blockers than customer outcomes Are uncomfortable being accountable for visible progress and results Need close direction to drive engagement or momentum Government & Defence Domain Expertise (Highly Desirable) Familiarity with DoD structures and terminology (Squadron Group Wing MAJCOM; Army, Navy, Air Force, Marines, Space Force) Understanding of differences between Federal, State, Local, and International government organisations Exposure to government procurement processes, RFPs, contract vehicles, and extended buying cycles Awareness of government budget cycles, Continuing Resolutions (CRs), and shutdown impacts Experience working with resellers, system integrators, or defence contractors Compliance, Security & Trust Based Environments Familiarity with security and compliance frameworks such as FedRAMP, FISMA, NIST, or data sovereignty requirements Comfortable operating in high trust, security conscious environments Active security clearance (or eligibility and willingness to obtain one) is a strong advantage Preferred (But Not Required) Backgrounds Former military, government, or defence contractor experience Customer Success or Account Management experience in the public sector Background in cybersecurity training, workforce development, or education services Traits That Thrive at TryHackMe Our strongest CSMs demonstrate: Ownership - "If not me, then who?" Bias for Action - progress over perfection Customer Obsession - empathy paired with accountability Resilience - persistence through complexity and long cycles Craftsmanship - pride in clarity, quality, and impact Customer Success at TryHackMe is not a support role. It is a growth, trust, and outcomes function. Why This Role Matters Government and defence customers represent one of TryHackMe's most strategically important opportunities. This role is not about account maintenance - it's about building trust, proving value, and embedding TryHackMe into national cyber capability strategies. If done well . click apply for full job details
Customer Success Manager, UK & Nordics - Growth & Retention
Emplifi
A leading social media management company is seeking a Customer Success Manager to maintain and enhance client relationships. The successful candidate will oversee client onboarding, ensure product adoption, and develop retention strategies. They will collaborate with internal teams to guarantee client satisfaction and gather feedback for continual improvement. This role offers the chance to work in a dynamic international environment and requires strong communication skills, experience in customer success, and proficiency with CRM tools.
Feb 04, 2026
Full time
A leading social media management company is seeking a Customer Success Manager to maintain and enhance client relationships. The successful candidate will oversee client onboarding, ensure product adoption, and develop retention strategies. They will collaborate with internal teams to guarantee client satisfaction and gather feedback for continual improvement. This role offers the chance to work in a dynamic international environment and requires strong communication skills, experience in customer success, and proficiency with CRM tools.
Assistant Store Manager
Reiss Limited Birmingham, Staffordshire
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in Birmingham, on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day to day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintaining effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputising in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast paced retail environment Be self motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Feb 04, 2026
Full time
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in Birmingham, on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day to day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintaining effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputising in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast paced retail environment Be self motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
COGNITIVE APPLICATIONS
Senior Producer
COGNITIVE APPLICATIONS Brighton, Sussex
We are looking for someone with experience of significant web design and development projects, and an interest in arts and technology. We call our project managers Producers, because for us, there's much more to it than spreadsheets, budgets and meetings. Producers at Cogapp: Manage dynamic projects with wonderful content for amazing clients Are trusted and supported by leadership and colleagues Contribute to organisational strategy and user experience Communicate effectively and with care Build and maintain relationships with clients around the world Receive a competitive salary, profit-share bonus scheme, and helpful perks. This is a permanent, full time position. Annual salary: £40,000 to £45,000 dependent on experience (+ bonus). We particularly welcome applications from under-represented groups in the tech industry. The role You will be in charge of producing digital projects for some of the most significant cultural institutions in the world. This will involve managing your team of designers and developers, collaborating with your client, and reporting to the wider company. Our clients are museums, archives, libraries and cultural institutions, who have beautiful content and creative ambitions. You will collaborate with established Cogapp clients, work with developers to continuously improve our work, and have the opportunity to learn from colleagues, conferences and training. You will build client relationships to become, and remain, trusted partners able to deal with challenges tactfully as a united front. Depending on your experience and areas of interest, Producers also contribute to user experience and design thinking, proposals and marketing efforts, and QA testing and working with the team to improve internal processes. About you You will have experience managing significant web design and development projects. If they are arts-related or for external clients, even better. You are a clear and confident communicator in person and writing. You enjoy responsibility, leading a team and take pride in your work. You are flexible in your approach to problem-solving and prioritisation. You think proactively and anticipate potential outcomes. You are pleasantly ambitious, and unashamedly organised. You are looking to develop your career. Your interests and values make a career at Cogapp a good fit. Who you'll be working with As a Senior Producer, you'll work with designers, directors, all of our lovely developers and be part of a supportive, experienced Production team. Salary and benefits £40,000 to £45,000 dependent on experience (+ bonus). Benefits include: Flexible hybrid working - choose how you wish to split your time between home and the office ideally with at least 2 days a week in the studio 25 days annual leave plus bank holidays, increasing by a day for each year of service up to 30 days Training and career development tailored for you Bonus scheme based on company profits 1 to 1 matched pension contributions up to 5% of salary Four hours independent research time every week Innovation programme including company-wide hack-days Yearly charitable donation from company profits Tax-free bike scheme Activities Conferences Occasional international travel (with carbon offsetting, read our environmental sustainability policy ) Regular skill-swapping team lunches with locally-sourced food Team outings - recently including a boat trip to the wind farm, T20 cricket and a vineyard tour Project meals, cocktail parties and summer picnics Company-wide every Thursday
Feb 04, 2026
Full time
We are looking for someone with experience of significant web design and development projects, and an interest in arts and technology. We call our project managers Producers, because for us, there's much more to it than spreadsheets, budgets and meetings. Producers at Cogapp: Manage dynamic projects with wonderful content for amazing clients Are trusted and supported by leadership and colleagues Contribute to organisational strategy and user experience Communicate effectively and with care Build and maintain relationships with clients around the world Receive a competitive salary, profit-share bonus scheme, and helpful perks. This is a permanent, full time position. Annual salary: £40,000 to £45,000 dependent on experience (+ bonus). We particularly welcome applications from under-represented groups in the tech industry. The role You will be in charge of producing digital projects for some of the most significant cultural institutions in the world. This will involve managing your team of designers and developers, collaborating with your client, and reporting to the wider company. Our clients are museums, archives, libraries and cultural institutions, who have beautiful content and creative ambitions. You will collaborate with established Cogapp clients, work with developers to continuously improve our work, and have the opportunity to learn from colleagues, conferences and training. You will build client relationships to become, and remain, trusted partners able to deal with challenges tactfully as a united front. Depending on your experience and areas of interest, Producers also contribute to user experience and design thinking, proposals and marketing efforts, and QA testing and working with the team to improve internal processes. About you You will have experience managing significant web design and development projects. If they are arts-related or for external clients, even better. You are a clear and confident communicator in person and writing. You enjoy responsibility, leading a team and take pride in your work. You are flexible in your approach to problem-solving and prioritisation. You think proactively and anticipate potential outcomes. You are pleasantly ambitious, and unashamedly organised. You are looking to develop your career. Your interests and values make a career at Cogapp a good fit. Who you'll be working with As a Senior Producer, you'll work with designers, directors, all of our lovely developers and be part of a supportive, experienced Production team. Salary and benefits £40,000 to £45,000 dependent on experience (+ bonus). Benefits include: Flexible hybrid working - choose how you wish to split your time between home and the office ideally with at least 2 days a week in the studio 25 days annual leave plus bank holidays, increasing by a day for each year of service up to 30 days Training and career development tailored for you Bonus scheme based on company profits 1 to 1 matched pension contributions up to 5% of salary Four hours independent research time every week Innovation programme including company-wide hack-days Yearly charitable donation from company profits Tax-free bike scheme Activities Conferences Occasional international travel (with carbon offsetting, read our environmental sustainability policy ) Regular skill-swapping team lunches with locally-sourced food Team outings - recently including a boat trip to the wind farm, T20 cricket and a vineyard tour Project meals, cocktail parties and summer picnics Company-wide every Thursday
Lipton Media
Event Manager - Events
Lipton Media
Event Manager - Events £37,000 -£40,000 + Bonus + Excellent Benefits Hybrid Working London Global industry leader in b2b events business seeks a highly talented Event Manager to take full ownership of a number of leading international b2b events with scope for international travel. The Event Manager will be an experienced professional responsible for the full end-to-end delivery of up to 8 b2b conferences a year - these range in size from 300- 2000. On the larger events additional team members will be supporting too. Role Responsibilities: Event Manager Managing end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies. Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI. Working with the procured suppliers to significantly improve the experience for their commercial clients and attendees at the events. Creation and implementation of event signage and other collateral and materials. Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking. Designing and managing floor plans and space requirements for each event. Executing event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience. Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment. Manage events onsite including running briefings and management of onsite staff and vendors. Budgetary Management Profile Required: Event Manager Proven track record in the successful strategic, operational, and financial planning and delivery of conferences of varying size. Strong negotiation and contracting skills with venues and suppliers. White glove experience for clients and customers implementation. Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards. Budgetary Experience Experience running events internationally Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Experience of using table planning/ floor planning software Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Feb 04, 2026
Full time
Event Manager - Events £37,000 -£40,000 + Bonus + Excellent Benefits Hybrid Working London Global industry leader in b2b events business seeks a highly talented Event Manager to take full ownership of a number of leading international b2b events with scope for international travel. The Event Manager will be an experienced professional responsible for the full end-to-end delivery of up to 8 b2b conferences a year - these range in size from 300- 2000. On the larger events additional team members will be supporting too. Role Responsibilities: Event Manager Managing end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies. Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI. Working with the procured suppliers to significantly improve the experience for their commercial clients and attendees at the events. Creation and implementation of event signage and other collateral and materials. Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking. Designing and managing floor plans and space requirements for each event. Executing event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience. Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment. Manage events onsite including running briefings and management of onsite staff and vendors. Budgetary Management Profile Required: Event Manager Proven track record in the successful strategic, operational, and financial planning and delivery of conferences of varying size. Strong negotiation and contracting skills with venues and suppliers. White glove experience for clients and customers implementation. Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards. Budgetary Experience Experience running events internationally Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Experience of using table planning/ floor planning software Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Customer Success Manager - UK
QBtech AB
About the role The Customer Success Manager (CSM) will be UK-based, covering the UK and Rest of World, and will be responsible for driving revenue growth across established and emerging global markets, customer satisfaction and retention. This role ensures customers achieve measurable clinical and operational outcomes by delivering high-quality onboarding, accelerating adoption of Qbtech solutions, and acting as a trusted advisor to clinical, operational, and executive stakeholders. The CSM will own and actively drive a significant revenue stream, leading the execution of high-value growth, renewal, and expansion opportunities within our virtual provider customer base. This role manages strategic customer relationships with a strong commercial focus, identifying, shaping, and closing expansion opportunities to increase customer lifetime value. Working in close partnership with Sales, Product, Marketing, and Clinical teams, the CSM will deliver a consistent, high-quality customer experience while directly contributing to sustainable global revenue growth. This job is remote but will require attendance in our London office one day a week minimum. Essential Duties and Responsibilities Build and maintain relationships with Virtual Providers and Enterprise Healthcare customers, ensuring their needs are met and they meet their full potential use of Qbtech products and services. Define, track, and report KPIs, including customer satisfaction, implementation timelines, and product utilization rates. Establish standardized workflows and procedures for client engagement and support. Lead customer-facing process improvement initiatives, focusing on user adoption and engagement. Act as a key liaison between Virtual Providers and Enterprise Healthcare and Qbtech colleagues. Who are you? You have Healthcare SaaS Expertise: a deep understanding of SaaS business models, implementation best practices, and healthcare provider workflows. You have extensive experience with clinical workflows and an outstanding handle on end-to-end patient and/or care journeys. You have strong analytical skills, including experience building and interpreting performance dashboards. You excel at guiding cross-functional teams and driving strategic initiatives, even without formal supervisory authority. You are passionate about delivering outcomes that drive value for customers. You have excellent verbal and written communication skills and can confidently engage with executive-level stakeholders. You are skilled at managing complex projects involving multiple timelines, deliverables, and dependencies. We are looking for someone who has Bachelor's degree in Business, Healthcare Administration, or related field. 3+ years of experience in healthcare SaaS, customer success, or related implementation roles. Proven track record in driving operational excellence and customer engagement. Familiarity with CRM and project management tools (Salesforce, Qlik Sense, Confluence, Figma, Asana). Experience developing performance metrics and presenting to senior leadership. Willingness to work flexible hours, including occasional evenings, and travel domestically and internationally as needed. What can Qbtech offer you? At Qbtech you will have the opportunity to work with something meaningful that helps people understand ADHD while transforming healthcare. You will work in an international environment together with some of the leading experts in the world. You will lead the development of best in class as well as first in class products and services - globally. There are plenty of opportunities to learn and grow and to expand into other technologies within the company. Qbtech also offers education and certifications in fields that are relevant to the technology used within the company. Initial Overview Would you like to take part in transforming healthcare? Qbtech is the global market leader in professional ADHD tests, providing tests that are both CE marked and FDA cleared for use as an aid in the assessment and treatment evaluation of ADHD for people age 6-60. Our vision is to transform healthcare by providing a complete system of leading objective tests, products and services that empowers clinical and financial decision-makers to improve outcomes and support patients to better understand their symptoms and treatment. Qbtech is present in 14 countries with offices in Stockholm, London and Houston. Over the next years, Qbtech will make significant investments into new products, technologies and people to further strengthen their services and product offerings with the aim of building an ecosystem with solutions for providers, clinicians and patients.
Feb 04, 2026
Full time
About the role The Customer Success Manager (CSM) will be UK-based, covering the UK and Rest of World, and will be responsible for driving revenue growth across established and emerging global markets, customer satisfaction and retention. This role ensures customers achieve measurable clinical and operational outcomes by delivering high-quality onboarding, accelerating adoption of Qbtech solutions, and acting as a trusted advisor to clinical, operational, and executive stakeholders. The CSM will own and actively drive a significant revenue stream, leading the execution of high-value growth, renewal, and expansion opportunities within our virtual provider customer base. This role manages strategic customer relationships with a strong commercial focus, identifying, shaping, and closing expansion opportunities to increase customer lifetime value. Working in close partnership with Sales, Product, Marketing, and Clinical teams, the CSM will deliver a consistent, high-quality customer experience while directly contributing to sustainable global revenue growth. This job is remote but will require attendance in our London office one day a week minimum. Essential Duties and Responsibilities Build and maintain relationships with Virtual Providers and Enterprise Healthcare customers, ensuring their needs are met and they meet their full potential use of Qbtech products and services. Define, track, and report KPIs, including customer satisfaction, implementation timelines, and product utilization rates. Establish standardized workflows and procedures for client engagement and support. Lead customer-facing process improvement initiatives, focusing on user adoption and engagement. Act as a key liaison between Virtual Providers and Enterprise Healthcare and Qbtech colleagues. Who are you? You have Healthcare SaaS Expertise: a deep understanding of SaaS business models, implementation best practices, and healthcare provider workflows. You have extensive experience with clinical workflows and an outstanding handle on end-to-end patient and/or care journeys. You have strong analytical skills, including experience building and interpreting performance dashboards. You excel at guiding cross-functional teams and driving strategic initiatives, even without formal supervisory authority. You are passionate about delivering outcomes that drive value for customers. You have excellent verbal and written communication skills and can confidently engage with executive-level stakeholders. You are skilled at managing complex projects involving multiple timelines, deliverables, and dependencies. We are looking for someone who has Bachelor's degree in Business, Healthcare Administration, or related field. 3+ years of experience in healthcare SaaS, customer success, or related implementation roles. Proven track record in driving operational excellence and customer engagement. Familiarity with CRM and project management tools (Salesforce, Qlik Sense, Confluence, Figma, Asana). Experience developing performance metrics and presenting to senior leadership. Willingness to work flexible hours, including occasional evenings, and travel domestically and internationally as needed. What can Qbtech offer you? At Qbtech you will have the opportunity to work with something meaningful that helps people understand ADHD while transforming healthcare. You will work in an international environment together with some of the leading experts in the world. You will lead the development of best in class as well as first in class products and services - globally. There are plenty of opportunities to learn and grow and to expand into other technologies within the company. Qbtech also offers education and certifications in fields that are relevant to the technology used within the company. Initial Overview Would you like to take part in transforming healthcare? Qbtech is the global market leader in professional ADHD tests, providing tests that are both CE marked and FDA cleared for use as an aid in the assessment and treatment evaluation of ADHD for people age 6-60. Our vision is to transform healthcare by providing a complete system of leading objective tests, products and services that empowers clinical and financial decision-makers to improve outcomes and support patients to better understand their symptoms and treatment. Qbtech is present in 14 countries with offices in Stockholm, London and Houston. Over the next years, Qbtech will make significant investments into new products, technologies and people to further strengthen their services and product offerings with the aim of building an ecosystem with solutions for providers, clinicians and patients.
Mulberry
Health and Safety Manager The Rookery, Chilcompton or Kensington Office, London Permanent Full-Time
Mulberry
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team. The Role Reporting to the Director of Legal, Compliance and Co Sec, and working closely with stakeholders across the business (including Operations and Retail), this role is to be the subject matter expert and go to for the business on all aspects of Health & Safety - reporting, oversight, advice and change. The Health & Safety Manager will be responsible for developing, implementing, and maintaining robust health and safety policies, systems, and procedures across our global operations - including head offices, production facilities, retail stores and distribution centres. This role will ensure compliance with UK legislation and provide oversight and coordination with international partners and third party experts to ensure local compliance in all markets. The ideal candidate will be an experienced H&S professional who thrives in a multi site, fast paced environment and can balance strategic oversight with hands on operational management. Experience in a global manufacturing or consumer-facing product environment highly desired for this role. Experience with supply chain is also a bonus as consideration of efficiencies of operations more broadly than just UK will be part of the role. Duties and Responsibilities Strategy & Governance Develop, implement, and continually improve the company's Health & Safety strategy, policies, and management systems. Ensure compliance with relevant UK and international legislation, regulations, and standards. Lead the development of a global H&S governance framework to ensure consistent standards across all locations. Operational Management Conduct and oversee regular site audits and inspections across retail, manufacturing, and distribution operations. Support local managers to maintain safe working environments and practices. Manage accident and incident investigations, root cause analysis, and corrective action plans. Monitor and report on key H&S performance metrics to senior leadership. Global Coordination Work with local market partners and third party consultants to ensure compliance with local H&S regulations in international territories. Provide expert advice on international H&S best practices and support local teams with implementation and training. Training & Culture Develop and deliver engaging training programs to promote a positive health and safety culture across all teams. Ensure employees are aware of and understand their H&S responsibilities. Drive initiatives that improve employee wellbeing and engagement with H&S processes. Collaborate across different teams both UK and international. Risk Management Conduct comprehensive risk assessments across all operational areas. Ensure appropriate control measures and emergency response procedures are in place. Support on business continuity and safety planning in collaboration with operations and facilities teams. Culture Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit. Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues. Act as an ambassador for Mulberry and communicate positively about the brand. Sustainability As a certified B Corp, we are committed to using business as a force for good. You'll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community. Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally. Skills and Experience Required Proven experience managing Health & Safety across multiple sites, ideally within retail, manufacturing, or logistics environments. Experience working in an international or multi-jurisdictional context. Strong track record of implementing effective safety systems and delivering cultural change. Excellent understanding of UK H&S legislation and familiarity with international compliance frameworks. Strong communication and influencing skills - able to engage effectively with teams at all levels. Analytical mindset with the ability to interpret data and drive continuous improvement. Organised, proactive, and able to manage competing priorities across multiple geographies. Qualifications NEBOSH Diploma or equivalent professional qualification in Health & Safety (essential). Chartered membership or working towards CMIOSH (desirable). Additional environmental or risk management qualifications would be advantageous. Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at .
Feb 04, 2026
Full time
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team. The Role Reporting to the Director of Legal, Compliance and Co Sec, and working closely with stakeholders across the business (including Operations and Retail), this role is to be the subject matter expert and go to for the business on all aspects of Health & Safety - reporting, oversight, advice and change. The Health & Safety Manager will be responsible for developing, implementing, and maintaining robust health and safety policies, systems, and procedures across our global operations - including head offices, production facilities, retail stores and distribution centres. This role will ensure compliance with UK legislation and provide oversight and coordination with international partners and third party experts to ensure local compliance in all markets. The ideal candidate will be an experienced H&S professional who thrives in a multi site, fast paced environment and can balance strategic oversight with hands on operational management. Experience in a global manufacturing or consumer-facing product environment highly desired for this role. Experience with supply chain is also a bonus as consideration of efficiencies of operations more broadly than just UK will be part of the role. Duties and Responsibilities Strategy & Governance Develop, implement, and continually improve the company's Health & Safety strategy, policies, and management systems. Ensure compliance with relevant UK and international legislation, regulations, and standards. Lead the development of a global H&S governance framework to ensure consistent standards across all locations. Operational Management Conduct and oversee regular site audits and inspections across retail, manufacturing, and distribution operations. Support local managers to maintain safe working environments and practices. Manage accident and incident investigations, root cause analysis, and corrective action plans. Monitor and report on key H&S performance metrics to senior leadership. Global Coordination Work with local market partners and third party consultants to ensure compliance with local H&S regulations in international territories. Provide expert advice on international H&S best practices and support local teams with implementation and training. Training & Culture Develop and deliver engaging training programs to promote a positive health and safety culture across all teams. Ensure employees are aware of and understand their H&S responsibilities. Drive initiatives that improve employee wellbeing and engagement with H&S processes. Collaborate across different teams both UK and international. Risk Management Conduct comprehensive risk assessments across all operational areas. Ensure appropriate control measures and emergency response procedures are in place. Support on business continuity and safety planning in collaboration with operations and facilities teams. Culture Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit. Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues. Act as an ambassador for Mulberry and communicate positively about the brand. Sustainability As a certified B Corp, we are committed to using business as a force for good. You'll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community. Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally. Skills and Experience Required Proven experience managing Health & Safety across multiple sites, ideally within retail, manufacturing, or logistics environments. Experience working in an international or multi-jurisdictional context. Strong track record of implementing effective safety systems and delivering cultural change. Excellent understanding of UK H&S legislation and familiarity with international compliance frameworks. Strong communication and influencing skills - able to engage effectively with teams at all levels. Analytical mindset with the ability to interpret data and drive continuous improvement. Organised, proactive, and able to manage competing priorities across multiple geographies. Qualifications NEBOSH Diploma or equivalent professional qualification in Health & Safety (essential). Chartered membership or working towards CMIOSH (desirable). Additional environmental or risk management qualifications would be advantageous. Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at .

Modal Window

  • Home
  • Contact
  • About Us
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • Facebook
  • Twitter
  • Google Plus
  • LinkedIn
Parent and Partner sites: IT Job Board | Jobs Near Me | RightTalent.co.uk | Quantity Surveyor jobs | Building Surveyor jobs | Construction Recruitment | Talent Recruiter | Construction Job Board | Property jobs | myJobsnearme.com | Jobs near me
© 2008-2026 Jobsite Jobs | Designed by Web Design Agency