A leading social media management company is seeking a Customer Success Manager to maintain and enhance client relationships. The successful candidate will oversee client onboarding, ensure product adoption, and develop retention strategies. They will collaborate with internal teams to guarantee client satisfaction and gather feedback for continual improvement. This role offers the chance to work in a dynamic international environment and requires strong communication skills, experience in customer success, and proficiency with CRM tools.
Mar 14, 2026
Full time
A leading social media management company is seeking a Customer Success Manager to maintain and enhance client relationships. The successful candidate will oversee client onboarding, ensure product adoption, and develop retention strategies. They will collaborate with internal teams to guarantee client satisfaction and gather feedback for continual improvement. This role offers the chance to work in a dynamic international environment and requires strong communication skills, experience in customer success, and proficiency with CRM tools.
Product Manager - Obsolescence & OE Programmes£58,000 - £72,000Full Time Hybrid, GloucestershireAn exciting opportunity has arisen for a Product Manager to help resolve obsolescence & OE Programmes, resolving business-critical obsolescence challenges and leading Original Equipment (OE) programmes for complex airborne systems.You will lead cross-functional teams, drive programme execution, and ensure delivery against financial, contractual and strategic objectives. This is a high-visibility role requiring strong commercial acumen, stakeholder management and disciplined project governance within a regulated aviation environment.Key Responsibilities - Lead and manage projects of varying size and complexity, ensuring delivery to scope, cost and schedule - Hold programme leadership and P&L responsibility for assigned OE programmes - Manage customer relationships and ensure adherence to contractual obligations - Lead product changes driven by obsolescence, reliability improvement, cost reduction or customer request - Own product lifecycle management through structured tollgate governance processes - Maintain robust project controls including scope definition, change management, risk & opportunity registers, and accurate budget/forecast tracking - Organise and lead programme reviews, contract reviews, IPTs and PMRs with internal and external stakeholders - Deliver budget commitments and maintain accurate sales forecasts - Drive demand management activities via S&OP processes - Manage pricing strategy and identify growth and margin enhancement initiatives - Lead bids and proposals for assigned programmes - Monitor and improve customer satisfaction metrics including OTD and quality performance - Contribute to continuous improvement initiatives and Lean/Kaizen activitiesEssential Requirements - Degree qualified in Business, Engineering, Law or similar (or equivalent experience) - Proven experience leading programme or product activities within a matrixed aviation organisation - Strong project management capability (scope, schedule, cost and resource management) - Experience managing multiple concurrent projects to required timeline, quality and cost - Strong commercial awareness with P&L responsibility - Excellent stakeholder engagement and negotiation skills - Strong analytical, problem-solving and numeracy skills - Ability to work independently with high levels of drive and accountability - Willingness to travel internationally (up to 10%) - Eligibility to obtain and maintain BPSS security clearanceDesirable Experience - Technical background in Aerospace/Aviation - PMI certification - Experience influencing senior stakeholders and leading small teams - Proven ability to lead initiatives of moderate scope and impact - Strong organisational and governance capabilityWhat's on Offer - Competitive base salary - Annual bonus - Non-contributory pension - Life assurance & group income protection - Private medical cover - 26 days holiday (with option to buy/sell) - Flexible working arrangementsFlexible benefits package allowing tailored reward options.This is an excellent opportunity for an experienced aerospace programme or product professional looking to take ownership of high-impact OE programmes and play a strategic role in resolving complex obsolescence and lifecycle challenges within a global aviation business.
Mar 14, 2026
Full time
Product Manager - Obsolescence & OE Programmes£58,000 - £72,000Full Time Hybrid, GloucestershireAn exciting opportunity has arisen for a Product Manager to help resolve obsolescence & OE Programmes, resolving business-critical obsolescence challenges and leading Original Equipment (OE) programmes for complex airborne systems.You will lead cross-functional teams, drive programme execution, and ensure delivery against financial, contractual and strategic objectives. This is a high-visibility role requiring strong commercial acumen, stakeholder management and disciplined project governance within a regulated aviation environment.Key Responsibilities - Lead and manage projects of varying size and complexity, ensuring delivery to scope, cost and schedule - Hold programme leadership and P&L responsibility for assigned OE programmes - Manage customer relationships and ensure adherence to contractual obligations - Lead product changes driven by obsolescence, reliability improvement, cost reduction or customer request - Own product lifecycle management through structured tollgate governance processes - Maintain robust project controls including scope definition, change management, risk & opportunity registers, and accurate budget/forecast tracking - Organise and lead programme reviews, contract reviews, IPTs and PMRs with internal and external stakeholders - Deliver budget commitments and maintain accurate sales forecasts - Drive demand management activities via S&OP processes - Manage pricing strategy and identify growth and margin enhancement initiatives - Lead bids and proposals for assigned programmes - Monitor and improve customer satisfaction metrics including OTD and quality performance - Contribute to continuous improvement initiatives and Lean/Kaizen activitiesEssential Requirements - Degree qualified in Business, Engineering, Law or similar (or equivalent experience) - Proven experience leading programme or product activities within a matrixed aviation organisation - Strong project management capability (scope, schedule, cost and resource management) - Experience managing multiple concurrent projects to required timeline, quality and cost - Strong commercial awareness with P&L responsibility - Excellent stakeholder engagement and negotiation skills - Strong analytical, problem-solving and numeracy skills - Ability to work independently with high levels of drive and accountability - Willingness to travel internationally (up to 10%) - Eligibility to obtain and maintain BPSS security clearanceDesirable Experience - Technical background in Aerospace/Aviation - PMI certification - Experience influencing senior stakeholders and leading small teams - Proven ability to lead initiatives of moderate scope and impact - Strong organisational and governance capabilityWhat's on Offer - Competitive base salary - Annual bonus - Non-contributory pension - Life assurance & group income protection - Private medical cover - 26 days holiday (with option to buy/sell) - Flexible working arrangementsFlexible benefits package allowing tailored reward options.This is an excellent opportunity for an experienced aerospace programme or product professional looking to take ownership of high-impact OE programmes and play a strategic role in resolving complex obsolescence and lifecycle challenges within a global aviation business.
The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. What you'll do Accountable for overall post sales customer health for in scope customers across: Client Engagement - Meeting cadence, attendance, frequency Service Management - SLA attainment including implementation and support risk. Financial Health - Aged debt and churn risk Product utilization - Customer consumption and awareness gap Leading regular customer facing service reviews with reporting aligned to the contractual and DLR standards. Increase customer awareness of organization changes, new and existing Product bulletins and System, process & policy changes. Contractual SLA attainment tracking including SLA penalty review and validation based on contractual obligations. Interlock with Implementation teams for post sales customer onboarding for new deployments successfully introducing customers to Digital Realty product and services. Increase internal functional team awareness of enhanced customer operational requirements through Customer Playbooks. Enhanced Red event customer communication during & post incident to ensure key internal and customer stakeholders are appropriately informed. Identify 'at risk' renewals and potential churn ensuring awareness across accountable internal functional teams. Coordination of post RFS customer audits through to successful conclusion. Closing the loop on all customer listening posts and surveys detractors to ensure follow up completed. Managing service-related customer escalations and complaints including their recording, management, escalation, and resolution. Accountable for identifying and driving opportunities for service improvement through accountable functional teams and process owners. Adhere to the QHSSE Responsibility Matrix. What you'll need Bachelor's degree in Business, IT, Engineering or related discipline or equivalent work experience in customer relationship. Minimum 5+ years of experience in a customer facing roles in a service company, preferably a utility, data centre, IT, or telecommunications company. Experience with Service Management, preferably of more complex international customers. ITIL qualifications and experience are preferred. Levels of CSM will vary based on the customer type and expertise. What we can offer you Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us. Apply today, take charge of your career and grow your talents with us. A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit or follow us on LinkedIn and Twitter. NOTES: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy. Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies. Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
Mar 14, 2026
Full time
The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. What you'll do Accountable for overall post sales customer health for in scope customers across: Client Engagement - Meeting cadence, attendance, frequency Service Management - SLA attainment including implementation and support risk. Financial Health - Aged debt and churn risk Product utilization - Customer consumption and awareness gap Leading regular customer facing service reviews with reporting aligned to the contractual and DLR standards. Increase customer awareness of organization changes, new and existing Product bulletins and System, process & policy changes. Contractual SLA attainment tracking including SLA penalty review and validation based on contractual obligations. Interlock with Implementation teams for post sales customer onboarding for new deployments successfully introducing customers to Digital Realty product and services. Increase internal functional team awareness of enhanced customer operational requirements through Customer Playbooks. Enhanced Red event customer communication during & post incident to ensure key internal and customer stakeholders are appropriately informed. Identify 'at risk' renewals and potential churn ensuring awareness across accountable internal functional teams. Coordination of post RFS customer audits through to successful conclusion. Closing the loop on all customer listening posts and surveys detractors to ensure follow up completed. Managing service-related customer escalations and complaints including their recording, management, escalation, and resolution. Accountable for identifying and driving opportunities for service improvement through accountable functional teams and process owners. Adhere to the QHSSE Responsibility Matrix. What you'll need Bachelor's degree in Business, IT, Engineering or related discipline or equivalent work experience in customer relationship. Minimum 5+ years of experience in a customer facing roles in a service company, preferably a utility, data centre, IT, or telecommunications company. Experience with Service Management, preferably of more complex international customers. ITIL qualifications and experience are preferred. Levels of CSM will vary based on the customer type and expertise. What we can offer you Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us. Apply today, take charge of your career and grow your talents with us. A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit or follow us on LinkedIn and Twitter. NOTES: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy. Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies. Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Mar 14, 2026
Full time
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Please note that this role is based in the United Kingdom. To enable us to meet the statutory and regulatory obligations of the United Kingdom immigration system, you must have the appropriate immigration permission needed to work and reside in the United Kingdom for the duration of the employment. This role provides production consultancy across SPT's international unscripted formats, with a primary focus on studio-based gameshow formats. The role ensures creative quality, brand consistency, and strong delivery across global licensees, advising local producers on creative, technical, and budgetary matters while protecting core format elements and enabling local adaptation. A key focus of the role is supporting the global rollout and ongoing international production of the Wheel of Fortune franchise, working closely with US based stakeholders and international partners to ensure consistent execution and long term brand strength. Alongside this, the role supports other Sony owned and third party gameshow formats as required. Working in close partnership with the VP, the role supports international rollouts, complex production challenges, and format development. The role works alongside International Producers and Production Consultants within the International Production Consultancy team to ensure aligned and effective production delivery. What you'll do: Build and maintain deep knowledge of Sony's studio-based gameshow formats, including both in-house and third-party acquired titles. Oversee and support the global rollout and ongoing international production of the Wheel of Fortune franchise, alongside other Sony-owned and third-party studio gameshow formats. Work closely with US-based stakeholders and internal teams across Sales, Finance, Legal, Interactive, and Licensing to ensure production consultancy is aligned with creative, commercial, legal, and brand objectives. Support international rollouts of other SPT unscripted formats, travelling globally as a key production consultant to resolve complex creative, technical, operational, and budgetary challenges. Contribute to the development, refinement, and ongoing evolution of production bibles, studio specifications, and supporting materials, ensuring consistency, quality, and brand protection across markets. Evaluate localised productions against SPT production requirements and brand guidelines, advising on editorial, creative, and technical standards. Work on site with local production teams during international rollouts, providing hands on support to ensure smooth delivery in line with SPT production standards and brand expectations. Partner with Sales and other commercial teams, providing production expertise to support pitches, negotiations, and client relationships. Work collaboratively alongside International Producers and Production Consultants within the International Production Consultancy team, supporting delivery across priority titles and territories. Line manage and develop the Producer, International Formats role, ensuring clear objectives, performance management, and professional development. Attend key tapings and filming of Sony-owned and third party acquired productions to capture knowledge, identify best practices, and prepare formats for international rollout. Represent SPE alongside Sales at client meetings and major international trade shows (e.g. London Screenings, MIPCOM), strengthening new and existing licensee relationships. Maintain close, regular liaison with international broadcasters, production companies, and licensees, ensuring contractual obligations are met and opportunities for growth are maximised. What you have: Typically 12-15+ years' experience as an international production consultant, executive producer, senior producer, or director, with deep expertise in studio based gameshow and entertainment formats. Live studio or live transmission experience is desirable. International experience should extend beyond English speaking territories. Extensive background in multicamera studio environments, shiny floor formats, and large scale live or recorded productions, with proven experience managing production teams through to final delivery. Proven track record delivering high profile international gameshow and entertainment productions, balancing creative quality, technical complexity, budget control, and brand integrity. Demonstrated experience in the development of new entertainment formats and the reboot or refresh of existing formats, with an understanding of the end to end development process, including testing and piloting. Strong editorial judgement, with a solid understanding of compliance, duty of care, and international broadcast regulations. Well regarded within the international television industry, with strong networks across broadcasters, producers, studios, and markets worldwide. Ability to act as a key escalation point for complex creative, production, technical, and budgetary issues. Experienced in working effectively with on screen talent, production teams, creatives, and large studio crews. Strong negotiation and relationship management skills, with the ability to build immediate credibility with senior stakeholders. Experienced in representing formats and production expertise at major international markets, trade shows, and client facing events. Proven people manager with experience supporting and developing high performing, internationally focused production teams. Commercially astute, with a strong understanding of international studio production standards, cost models, and budgeting. Extensive industry experience required; a relevant degree is advantageous but not essential. Proficiency in one or more foreign languages is desirable. Strong proficiency in Microsoft Office suite and standard production tools. Extensive knowledge of international studio production budgeting, reporting, and technical workflows, including multicamera direction, lighting, sound, graphics, and studio or OB infrastructure. How we take care of you: Competitive salary, with annual bonus eligibility. A choice of comprehensive health plan options that fit your lifestyle, including private medical insurance. Rest and recharge during a week off during the winter holidays, in addition to the 25 days of paid annual leave. Participate in extensive learning & development opportunities at all levels, including curated instructor led classes and high impact online resources. Build your community by joining our Employee Business Resource Groups, and/or Sony Pictures Action - our racial equity and inclusion strategy. Access to an employee online store filled with a variety of discounted Sony products. Watch the newest movies and TV shows at our exclusive employee screenings at work. Entitlement to apply for an interest free season ticket loan. Automatic enrolment in the Company's Pension Plan. Free counselling and advisory service. You will be automatically enrolled in the Company's Life Insurance and Group Income Protection Plans, subject to any applicable service requirements. The opportunity to attend various social events in our state of the art offices in Paddington. In addition to the above, we have a range of other optional discounted benefits that are reviewed regularly (e.g., gym memberships, travel insurance, activity passes, car leasing, experience days and many more!) If you require any reasonable adjustments with any part of the recruitment process, including the application or interview process, please contact us at . Please put Reasonable Adjustment Request in the subject line of the email. Sony Pictures does not allow audio recording, video recording or use of AI note taking tools during interviews. Candidates requiring these tools as an accommodation during an interview should submit a reasonable adjustment request at the point they are invited to interview. Sony Pictures Entertainment is committed to equal opportunity in all its employment practices, policies and procedures. No worker or potential worker will therefore receive less favourable treatment due to their race, age, creed, sexual orientation, colour, nationality, ethnic origin, disability, religion, gender, marital status or Trade Union membership (if applicable).
Mar 14, 2026
Full time
Please note that this role is based in the United Kingdom. To enable us to meet the statutory and regulatory obligations of the United Kingdom immigration system, you must have the appropriate immigration permission needed to work and reside in the United Kingdom for the duration of the employment. This role provides production consultancy across SPT's international unscripted formats, with a primary focus on studio-based gameshow formats. The role ensures creative quality, brand consistency, and strong delivery across global licensees, advising local producers on creative, technical, and budgetary matters while protecting core format elements and enabling local adaptation. A key focus of the role is supporting the global rollout and ongoing international production of the Wheel of Fortune franchise, working closely with US based stakeholders and international partners to ensure consistent execution and long term brand strength. Alongside this, the role supports other Sony owned and third party gameshow formats as required. Working in close partnership with the VP, the role supports international rollouts, complex production challenges, and format development. The role works alongside International Producers and Production Consultants within the International Production Consultancy team to ensure aligned and effective production delivery. What you'll do: Build and maintain deep knowledge of Sony's studio-based gameshow formats, including both in-house and third-party acquired titles. Oversee and support the global rollout and ongoing international production of the Wheel of Fortune franchise, alongside other Sony-owned and third-party studio gameshow formats. Work closely with US-based stakeholders and internal teams across Sales, Finance, Legal, Interactive, and Licensing to ensure production consultancy is aligned with creative, commercial, legal, and brand objectives. Support international rollouts of other SPT unscripted formats, travelling globally as a key production consultant to resolve complex creative, technical, operational, and budgetary challenges. Contribute to the development, refinement, and ongoing evolution of production bibles, studio specifications, and supporting materials, ensuring consistency, quality, and brand protection across markets. Evaluate localised productions against SPT production requirements and brand guidelines, advising on editorial, creative, and technical standards. Work on site with local production teams during international rollouts, providing hands on support to ensure smooth delivery in line with SPT production standards and brand expectations. Partner with Sales and other commercial teams, providing production expertise to support pitches, negotiations, and client relationships. Work collaboratively alongside International Producers and Production Consultants within the International Production Consultancy team, supporting delivery across priority titles and territories. Line manage and develop the Producer, International Formats role, ensuring clear objectives, performance management, and professional development. Attend key tapings and filming of Sony-owned and third party acquired productions to capture knowledge, identify best practices, and prepare formats for international rollout. Represent SPE alongside Sales at client meetings and major international trade shows (e.g. London Screenings, MIPCOM), strengthening new and existing licensee relationships. Maintain close, regular liaison with international broadcasters, production companies, and licensees, ensuring contractual obligations are met and opportunities for growth are maximised. What you have: Typically 12-15+ years' experience as an international production consultant, executive producer, senior producer, or director, with deep expertise in studio based gameshow and entertainment formats. Live studio or live transmission experience is desirable. International experience should extend beyond English speaking territories. Extensive background in multicamera studio environments, shiny floor formats, and large scale live or recorded productions, with proven experience managing production teams through to final delivery. Proven track record delivering high profile international gameshow and entertainment productions, balancing creative quality, technical complexity, budget control, and brand integrity. Demonstrated experience in the development of new entertainment formats and the reboot or refresh of existing formats, with an understanding of the end to end development process, including testing and piloting. Strong editorial judgement, with a solid understanding of compliance, duty of care, and international broadcast regulations. Well regarded within the international television industry, with strong networks across broadcasters, producers, studios, and markets worldwide. Ability to act as a key escalation point for complex creative, production, technical, and budgetary issues. Experienced in working effectively with on screen talent, production teams, creatives, and large studio crews. Strong negotiation and relationship management skills, with the ability to build immediate credibility with senior stakeholders. Experienced in representing formats and production expertise at major international markets, trade shows, and client facing events. Proven people manager with experience supporting and developing high performing, internationally focused production teams. Commercially astute, with a strong understanding of international studio production standards, cost models, and budgeting. Extensive industry experience required; a relevant degree is advantageous but not essential. Proficiency in one or more foreign languages is desirable. Strong proficiency in Microsoft Office suite and standard production tools. Extensive knowledge of international studio production budgeting, reporting, and technical workflows, including multicamera direction, lighting, sound, graphics, and studio or OB infrastructure. How we take care of you: Competitive salary, with annual bonus eligibility. A choice of comprehensive health plan options that fit your lifestyle, including private medical insurance. Rest and recharge during a week off during the winter holidays, in addition to the 25 days of paid annual leave. Participate in extensive learning & development opportunities at all levels, including curated instructor led classes and high impact online resources. Build your community by joining our Employee Business Resource Groups, and/or Sony Pictures Action - our racial equity and inclusion strategy. Access to an employee online store filled with a variety of discounted Sony products. Watch the newest movies and TV shows at our exclusive employee screenings at work. Entitlement to apply for an interest free season ticket loan. Automatic enrolment in the Company's Pension Plan. Free counselling and advisory service. You will be automatically enrolled in the Company's Life Insurance and Group Income Protection Plans, subject to any applicable service requirements. The opportunity to attend various social events in our state of the art offices in Paddington. In addition to the above, we have a range of other optional discounted benefits that are reviewed regularly (e.g., gym memberships, travel insurance, activity passes, car leasing, experience days and many more!) If you require any reasonable adjustments with any part of the recruitment process, including the application or interview process, please contact us at . Please put Reasonable Adjustment Request in the subject line of the email. Sony Pictures does not allow audio recording, video recording or use of AI note taking tools during interviews. Candidates requiring these tools as an accommodation during an interview should submit a reasonable adjustment request at the point they are invited to interview. Sony Pictures Entertainment is committed to equal opportunity in all its employment practices, policies and procedures. No worker or potential worker will therefore receive less favourable treatment due to their race, age, creed, sexual orientation, colour, nationality, ethnic origin, disability, religion, gender, marital status or Trade Union membership (if applicable).
Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything do? As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Key Responsibilities Deliver an Integrated Customer Experience that uniquely matches the vertical(s) portfolio Map synergies across managed Vertical(5) and lead teams to identify and execute consultative initiatives addressing specific customer needs served by Maersk. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Ocean and final leg deliveries. Develop and sustain a capable Integrated CX Organization Leading, directing and coaching CX team leaders, and monitoring / managing that CX teams are coached and supported to enable their development Ensure CX teams are trained in accordance with global standards, and have in-depth understanding of customer-specific SOPs Build teams with strong knowledge of local products and services, and with functional competencies, who can timely and cost efficiently maximize customer value of all 'By Maersk' models Deliver on Integrated CX growth and profitability plans Up- and cross-sell to all customers, and their supply chain partners (where relevant), in accordance with global policy Actively monitor and manage volume trajectory to support business planning (ROFO), and expedite new and additional business conversion Accountable for/ Consulted about Customer satisfaction across Vertical portfolios Retention and growth of local Booster accounts Executing growth plans (up- and cross-selling and fast-tracking molementations). Vertical portfolio volume forecasting (for resource planning) New opportunities and product growth We are looking for Ability to lead large teams with diverse customer portfolios Lead in customer experience / order management with customer-led mindset Establishing senior business relationships with customers and their supply chain partners Broad knowledge of supply chain strategy and execution in global business environment Ability to lead coach and motivate teams towards a shared vision with clear goals Balance expertise in customers' pursued goals and Maersk business priorities to arrive at win win outcomes There's never been a better time to join us. If you want to feel truly included in a business that shares in success, there's a world of opportunity waiting. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
Mar 14, 2026
Full time
Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything do? As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Key Responsibilities Deliver an Integrated Customer Experience that uniquely matches the vertical(s) portfolio Map synergies across managed Vertical(5) and lead teams to identify and execute consultative initiatives addressing specific customer needs served by Maersk. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Ocean and final leg deliveries. Develop and sustain a capable Integrated CX Organization Leading, directing and coaching CX team leaders, and monitoring / managing that CX teams are coached and supported to enable their development Ensure CX teams are trained in accordance with global standards, and have in-depth understanding of customer-specific SOPs Build teams with strong knowledge of local products and services, and with functional competencies, who can timely and cost efficiently maximize customer value of all 'By Maersk' models Deliver on Integrated CX growth and profitability plans Up- and cross-sell to all customers, and their supply chain partners (where relevant), in accordance with global policy Actively monitor and manage volume trajectory to support business planning (ROFO), and expedite new and additional business conversion Accountable for/ Consulted about Customer satisfaction across Vertical portfolios Retention and growth of local Booster accounts Executing growth plans (up- and cross-selling and fast-tracking molementations). Vertical portfolio volume forecasting (for resource planning) New opportunities and product growth We are looking for Ability to lead large teams with diverse customer portfolios Lead in customer experience / order management with customer-led mindset Establishing senior business relationships with customers and their supply chain partners Broad knowledge of supply chain strategy and execution in global business environment Ability to lead coach and motivate teams towards a shared vision with clear goals Balance expertise in customers' pursued goals and Maersk business priorities to arrive at win win outcomes There's never been a better time to join us. If you want to feel truly included in a business that shares in success, there's a world of opportunity waiting. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
Coopers Fire specialises in the design, manufacture, installation, and maintenance of advanced, bespoke Smoke and Fire Curtain systems for a wide range of buildings. Our purpose is clear: to save lives by delivering high-quality, innovative products and effective fire protection solutions. We are committed to creating an environment where our colleagues can thrive, perform at their best, and take pride in their work. Our core values - Integrity, Pride and Passion, Teamship, and Pioneering - guide everything we do. By supporting our people, embracing diverse perspectives, and continuously challenging convention, we work collaboratively to lead the market through innovation - always focused on safeguarding lives. The Role Coopers Fire is seeking a commercially strong, strategically aligned International Sales Director to reshape, rebuild and grow our export business. Following a recent decline in export revenue, this role is central to delivering our next phase of international growth. The successful candidate will implement our proven UK specification-led sales model globally, strengthen distributor performance, and build a high-performing international team. This is not a role for someone looking to reinvent the strategy. Our UK approach works. The opportunity is to execute it internationally with discipline, professionalism, and energy. Key Objectives Rebuild export revenue toward and beyond historic levels Recruit two Export Specification Sales Managers Appoint new distributors in Scandinavia, Central Europe and selected Southeast Asian markets Improve service levels and professional standards across the international distributor network Strengthen forecasting accuracy and commercial visibility to support manufacturing and engineering Strategic Responsibilities Export P&L Ownership Responsible for delivering international revenue and margin targets Drive revenue growth, margin improvement, and commercial discipline Control export pricing strategy and distributor commercial terms (in alignment with the Managing Director) Specification-Led Global Strategy Roll out Coopers Fire's UK specification model internationally Ensure distributors protect and convert UK-originated global specifications Develop in-country specification capability to prevent competitive substitution at detailed design stage Drive CPD-led architect engagement and passive fire education internationally Distributor Leadership & Performance Management Recruit, appoint and, where necessary, replace distributors Establish clear KPIs, performance expectations and behavioural standards Build closer, more professional relationships with distributor principals Ensure distributors operate with integrity and alignment to Coopers Fire's standards Conduct regular in-market visits to strengthen relationships and accountability International Team Development Lead UK-based Export Sales Managers Recruit and manage overseas Specification Sales Managers in key territories Build a structured, process-driven export function Drive accountability, clarity and performance across the team Operational & Strategic Integration Deliver structured export forecasting to support manufacturing planning Feed market intelligence into engineering to influence product development Provide commercially grounded input into R&D investment decisions Contribute actively to broader company strategy as a member of the Senior Management Team About You Experience & Capability Significant experience in passive fire protection or construction product sales Proven success managing international distributor networks Strong understanding of specification-led selling (architects, consultants, major projects) Experience leading multi-territory sales teams Commercially astute Process-oriented and disciplined in forecasting and reporting Comfortable working closely with manufacturing and engineering functions Personal Attributes Strategically aligned and able to execute an established playbook Collaborative and able to work closely with the Managing Director Commercially serious, personally grounded Energetic and motivated by growth challenges Prepared to challenge constructively, but not disruptively Enjoys building strong, long-term professional relationships Travel This role is UK Head Office based and requires regular international travel to support distributors, recruit partners, and develop in-market specification capability. Why This Role Matters This is a pivotal leadership role at Coopers Fire. The International Sales Director will directly influence revenue growth, global brand positioning, distributor professionalism, and long-term international expansion. The right individual will help establish a stronger, more disciplined, and more strategically aligned global presence for Coopers Fire.
Mar 14, 2026
Full time
Coopers Fire specialises in the design, manufacture, installation, and maintenance of advanced, bespoke Smoke and Fire Curtain systems for a wide range of buildings. Our purpose is clear: to save lives by delivering high-quality, innovative products and effective fire protection solutions. We are committed to creating an environment where our colleagues can thrive, perform at their best, and take pride in their work. Our core values - Integrity, Pride and Passion, Teamship, and Pioneering - guide everything we do. By supporting our people, embracing diverse perspectives, and continuously challenging convention, we work collaboratively to lead the market through innovation - always focused on safeguarding lives. The Role Coopers Fire is seeking a commercially strong, strategically aligned International Sales Director to reshape, rebuild and grow our export business. Following a recent decline in export revenue, this role is central to delivering our next phase of international growth. The successful candidate will implement our proven UK specification-led sales model globally, strengthen distributor performance, and build a high-performing international team. This is not a role for someone looking to reinvent the strategy. Our UK approach works. The opportunity is to execute it internationally with discipline, professionalism, and energy. Key Objectives Rebuild export revenue toward and beyond historic levels Recruit two Export Specification Sales Managers Appoint new distributors in Scandinavia, Central Europe and selected Southeast Asian markets Improve service levels and professional standards across the international distributor network Strengthen forecasting accuracy and commercial visibility to support manufacturing and engineering Strategic Responsibilities Export P&L Ownership Responsible for delivering international revenue and margin targets Drive revenue growth, margin improvement, and commercial discipline Control export pricing strategy and distributor commercial terms (in alignment with the Managing Director) Specification-Led Global Strategy Roll out Coopers Fire's UK specification model internationally Ensure distributors protect and convert UK-originated global specifications Develop in-country specification capability to prevent competitive substitution at detailed design stage Drive CPD-led architect engagement and passive fire education internationally Distributor Leadership & Performance Management Recruit, appoint and, where necessary, replace distributors Establish clear KPIs, performance expectations and behavioural standards Build closer, more professional relationships with distributor principals Ensure distributors operate with integrity and alignment to Coopers Fire's standards Conduct regular in-market visits to strengthen relationships and accountability International Team Development Lead UK-based Export Sales Managers Recruit and manage overseas Specification Sales Managers in key territories Build a structured, process-driven export function Drive accountability, clarity and performance across the team Operational & Strategic Integration Deliver structured export forecasting to support manufacturing planning Feed market intelligence into engineering to influence product development Provide commercially grounded input into R&D investment decisions Contribute actively to broader company strategy as a member of the Senior Management Team About You Experience & Capability Significant experience in passive fire protection or construction product sales Proven success managing international distributor networks Strong understanding of specification-led selling (architects, consultants, major projects) Experience leading multi-territory sales teams Commercially astute Process-oriented and disciplined in forecasting and reporting Comfortable working closely with manufacturing and engineering functions Personal Attributes Strategically aligned and able to execute an established playbook Collaborative and able to work closely with the Managing Director Commercially serious, personally grounded Energetic and motivated by growth challenges Prepared to challenge constructively, but not disruptively Enjoys building strong, long-term professional relationships Travel This role is UK Head Office based and requires regular international travel to support distributors, recruit partners, and develop in-market specification capability. Why This Role Matters This is a pivotal leadership role at Coopers Fire. The International Sales Director will directly influence revenue growth, global brand positioning, distributor professionalism, and long-term international expansion. The right individual will help establish a stronger, more disciplined, and more strategically aligned global presence for Coopers Fire.
Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint in hybrid environments-from on-premises to SaaS to containers to cloud.We're transforming the software industry. We're Flexera. With more than 50,000 customers across the world, we're achieving that goal. But we know we can't do any of that without our team. we're consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at The Product Flexera One simplifies your hybrid IT by providing a comprehensive view of your technology landscape, from on-premises to SaaS to the cloud. Our solutions can optimize your technology investments, reduce costs, and mitigate risks, ultimately freeing up resources for innovation. We also offer insights into software, SaaS, and cloud-product usage to facilitate vendor negotiations and renewals with companies like Microsoft and Oracle. By incorporating hybrid ITAM and FinOps disciplines, you can strategize to lower costs with service providers such as AWS, Google, Salesforce, Workday, and ServiceNow. The Role The Partner Customer Success Manager (PCSM) will work with key strategic partners to enable, mentor, and scale best in class customer success for Flexera solutions. This role builds the partner capability to help end customers realize measurable value and ensures early risk signals are identified and acted upon across the customer lifecycle. The PCSM designs a partner learning pathway, tracks certification progress, and provides hands on guidance to drive adoption of Flexera's best practice success framework in the channel. The role will need local and international travel to meet with partners as/where required. Where this role adds value: Renewal Support: Building and tracking a 12-month rolling plan for key renewals to increase retention rates and expansion possibility. Partner Enablement Program: Design a role based partner learning pathway; curate content, and drive certification through the Learning Center and Partner Hub. Governance & Workshops: Host interactive workshops, QBRs/PBRs, and governance forums to standardize partner motions and raise the bar on customer experience. Responsibilities: Working alongside stakeholders from the Alliances and Enablement organisation, design & launch a partner Customer Success learning pathway, mapping competencies by role and aligning to certification standards; maintain curricula in the Flexera Learning Center and Partner Hub. Track certifications and capabilities across partner teams; create dashboards and cadence for certification coverage and tracking. Operationalize best practices for value realization: success planning, adoption plays, outcome verification, and regular executive reviews; coach partners to run customer outcome workshops confidently. Risk signal management: Define standardized health metrics, usage signals, and qualitative risk indicators; build playbooks for early intervention and escalation paths with Alliances and Customer Success. Partner governance: Run QBR/PBR cycles, track actions, and ensure partners meet program quality bars; facilitate bi directional feedback to Flexera product, support, and success functions. Enablement delivery: Create and deliver workshops (in person/virtual), and office hours, to proactively guide partners on Flexera Customer Success best practices. Cross functional coordination: Collaborate with Alliances, Sales, Support, Solutions Enablement, and CS leadership to align partner motions with GTM teams. As part of building and tracking a 12-month rolling plan for key renewals, assist partners with the identification of expansion opportunities (upsell and cross-sell) for Sales to develop. Qualifications and Experience : Channel fluency: Solid experience with SI/MSP/VAR ecosystems and how partner motions deliver customer outcomes. Customer success craft: Success planning, QBR/EBR facilitation, value realization, risk detection, and playbook execution. Consultative leadership: Trusted advisor communication from technical to executive levels; strong program management and stakeholder alignment. Proactive, self starter: Bias to action, ownership of outcomes, and comfort operating in a build and scale environment. Previous experience in IT Asset Management (ITAM), Software Asset Management (SAM), FinOps or SaaS Management would be highly desirable. is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.We encourage candidates requiring accommodations to please let us know by emailing .
Mar 14, 2026
Full time
Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint in hybrid environments-from on-premises to SaaS to containers to cloud.We're transforming the software industry. We're Flexera. With more than 50,000 customers across the world, we're achieving that goal. But we know we can't do any of that without our team. we're consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at The Product Flexera One simplifies your hybrid IT by providing a comprehensive view of your technology landscape, from on-premises to SaaS to the cloud. Our solutions can optimize your technology investments, reduce costs, and mitigate risks, ultimately freeing up resources for innovation. We also offer insights into software, SaaS, and cloud-product usage to facilitate vendor negotiations and renewals with companies like Microsoft and Oracle. By incorporating hybrid ITAM and FinOps disciplines, you can strategize to lower costs with service providers such as AWS, Google, Salesforce, Workday, and ServiceNow. The Role The Partner Customer Success Manager (PCSM) will work with key strategic partners to enable, mentor, and scale best in class customer success for Flexera solutions. This role builds the partner capability to help end customers realize measurable value and ensures early risk signals are identified and acted upon across the customer lifecycle. The PCSM designs a partner learning pathway, tracks certification progress, and provides hands on guidance to drive adoption of Flexera's best practice success framework in the channel. The role will need local and international travel to meet with partners as/where required. Where this role adds value: Renewal Support: Building and tracking a 12-month rolling plan for key renewals to increase retention rates and expansion possibility. Partner Enablement Program: Design a role based partner learning pathway; curate content, and drive certification through the Learning Center and Partner Hub. Governance & Workshops: Host interactive workshops, QBRs/PBRs, and governance forums to standardize partner motions and raise the bar on customer experience. Responsibilities: Working alongside stakeholders from the Alliances and Enablement organisation, design & launch a partner Customer Success learning pathway, mapping competencies by role and aligning to certification standards; maintain curricula in the Flexera Learning Center and Partner Hub. Track certifications and capabilities across partner teams; create dashboards and cadence for certification coverage and tracking. Operationalize best practices for value realization: success planning, adoption plays, outcome verification, and regular executive reviews; coach partners to run customer outcome workshops confidently. Risk signal management: Define standardized health metrics, usage signals, and qualitative risk indicators; build playbooks for early intervention and escalation paths with Alliances and Customer Success. Partner governance: Run QBR/PBR cycles, track actions, and ensure partners meet program quality bars; facilitate bi directional feedback to Flexera product, support, and success functions. Enablement delivery: Create and deliver workshops (in person/virtual), and office hours, to proactively guide partners on Flexera Customer Success best practices. Cross functional coordination: Collaborate with Alliances, Sales, Support, Solutions Enablement, and CS leadership to align partner motions with GTM teams. As part of building and tracking a 12-month rolling plan for key renewals, assist partners with the identification of expansion opportunities (upsell and cross-sell) for Sales to develop. Qualifications and Experience : Channel fluency: Solid experience with SI/MSP/VAR ecosystems and how partner motions deliver customer outcomes. Customer success craft: Success planning, QBR/EBR facilitation, value realization, risk detection, and playbook execution. Consultative leadership: Trusted advisor communication from technical to executive levels; strong program management and stakeholder alignment. Proactive, self starter: Bias to action, ownership of outcomes, and comfort operating in a build and scale environment. Previous experience in IT Asset Management (ITAM), Software Asset Management (SAM), FinOps or SaaS Management would be highly desirable. is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.We encourage candidates requiring accommodations to please let us know by emailing .
Energy storage is the most exciting area in energy today. Massive amounts of energy storage are required if renewable energy is to take its rightful place on the electric grid. Invinity provides an alternative to the most common type of battery, lithium-ion because the battery technology that works so well in our pockets doesn't work as well at the grid scale; it wears out, limits use, and even catches fire. Manufactured as a standardised product in a factory, Invinity's vanadium flow batteries don't degrade, won't catch fire, and can be operated continuously from full charge to full discharge for over 30 years. Invinity has 75 megawatt-hours of its modular battery systems in 82 projects across 15 countries - more than any other company in the space. We've deployed the largest flow battery systems in the U.S., Canada, Australia, and the UK, and are supported by the UK's National Wealth Fund, some of the world's leading institutional investors and our projects are backed by major institutions including the U.S. Department of Energy and the UK Government. A compelling product and recent funding put Invinity in a position to grow dramatically as it addresses the global imperative for stationary energy storage. Join us as we help transform renewable energy into a stable and dependable contributor to the transition to net zero. Invinity has operations in the UK, Canada and the U.S. and trades publicly in the UK on AIM and in the U.S. on OTCQX. For more information about us visit our webpage. We are seeking an experienced Senior Research Scientist to join our Technology Group, working from the company's site in Bathgate, UK. The ideal candidate will be highly motivated, with exceptional problem-solving and communication skills. You will be joining a team of talented scientists and engineers, split across sites in Bathgate and Vancouver, and will have opportunities to work directly with internal & external scientific partners, and with materials suppliers. The role has a significant lab focus, where you will lead and execute R&D programmes to characterise new redox-flow-battery materials, develop new test equipment and methods, and establish new collaborative research efforts. You will also provide support and guide the research efforts of junior members of the technology group, and provide technical guidance to other teams within the company. The role is highly diverse, and encompasses many different types of R&D projects, and will provide fresh challenges and learning opportunities every day. Responsibilities Plan and lead materials R&D projects to explore next-generation materials and flow-battery designs Work with R&D Manager to develop and drive materials R&D projects, aligning with company's Technology Roadmap Design and plan experiments within our wider research programmes Conduct electrochemical, wet chemical, and physical analyses of materials and devices Lead small teams of researchers within specific projects Analyse and report experimental results clearly, concisely, and in a timely manner Identify & investigate new electroactive cell materials e.g. electrodes, membranes Establish & maintain relationships with suppliers and research groups Carry out experimental work to characterise materials Collaborate with Supply-Chain Team as required Develop new test methods and equipment Drive continuous improvement of existing processes and SOPs Keep abreast of developments in the field, and of new techniques Identify solutions to technical problems & challenges on both a lab and production scale Help manage day-to-day operation of an electrochemical R&D laboratory Ensure H&S policies are adhered to, including COSHH compliance and risk assessments Monitor and optimise existing infrastructure and experiments Mentor junior laboratory members Provide technical support to wider teams within Invinity Assist in trouble-shooting production and field issues Advice on technical queries Requirements Ph.D in electrochemistry or related physical science; At least 5 years of demonstrated experience in lab management and the mentoring/guiding of junior scientists; At least 3 years of demonstrated post-degree industrial experience within an R&D environment, with a strong focus on battery technology; Highly motivated team player, with interest and ability to thrive in a technology start-up environment ; Experience and respect for safety in a chemical laboratory/production environment; Effective time manager, able to balance multiple concurrent projects, and meet deadlines; Exceptional organizational and problem-solving skills, with the ability to take initiative to pro actively develop and lead projects; Excellent interpersonal skills and ability to communicate complex technology issues to a variety of audiences in a clear, concise manner; Specific experience in materials R&D relating to flow batteries is considered highly advantageous. Eligibility UK resident with full eligibility to work within the UK without additional sponsorship. Travel Requirements: Infrequent travel, both national & international, may be required for this position. If you are great at what you do and motivated by making a difference in the world, consider joining us. Invinity Energy Systems is small enough that every team member plays a critical role in our daily business, but large enough to participate in landmark clean energy projects around the world. At Invinity, we are actively focused on increasing the representation of women across all levels of our organisation, particularly within our engineering, manufacturing and technical teams. We believe that diverse perspectives drive better innovation, and we are committed to providing a working environment where women can thrive, lead, and progress their careers in STEM. We support this through inclusive hiring practices, equal pay for equal work, flexible working options, leadership development and continuous review of our policies to ensure they meet the needs of all genders and life stages. Our culture is one of respect, inclusion, and empowerment - where every individual can contribute fully and confidently to a sustainable energy future.
Mar 13, 2026
Full time
Energy storage is the most exciting area in energy today. Massive amounts of energy storage are required if renewable energy is to take its rightful place on the electric grid. Invinity provides an alternative to the most common type of battery, lithium-ion because the battery technology that works so well in our pockets doesn't work as well at the grid scale; it wears out, limits use, and even catches fire. Manufactured as a standardised product in a factory, Invinity's vanadium flow batteries don't degrade, won't catch fire, and can be operated continuously from full charge to full discharge for over 30 years. Invinity has 75 megawatt-hours of its modular battery systems in 82 projects across 15 countries - more than any other company in the space. We've deployed the largest flow battery systems in the U.S., Canada, Australia, and the UK, and are supported by the UK's National Wealth Fund, some of the world's leading institutional investors and our projects are backed by major institutions including the U.S. Department of Energy and the UK Government. A compelling product and recent funding put Invinity in a position to grow dramatically as it addresses the global imperative for stationary energy storage. Join us as we help transform renewable energy into a stable and dependable contributor to the transition to net zero. Invinity has operations in the UK, Canada and the U.S. and trades publicly in the UK on AIM and in the U.S. on OTCQX. For more information about us visit our webpage. We are seeking an experienced Senior Research Scientist to join our Technology Group, working from the company's site in Bathgate, UK. The ideal candidate will be highly motivated, with exceptional problem-solving and communication skills. You will be joining a team of talented scientists and engineers, split across sites in Bathgate and Vancouver, and will have opportunities to work directly with internal & external scientific partners, and with materials suppliers. The role has a significant lab focus, where you will lead and execute R&D programmes to characterise new redox-flow-battery materials, develop new test equipment and methods, and establish new collaborative research efforts. You will also provide support and guide the research efforts of junior members of the technology group, and provide technical guidance to other teams within the company. The role is highly diverse, and encompasses many different types of R&D projects, and will provide fresh challenges and learning opportunities every day. Responsibilities Plan and lead materials R&D projects to explore next-generation materials and flow-battery designs Work with R&D Manager to develop and drive materials R&D projects, aligning with company's Technology Roadmap Design and plan experiments within our wider research programmes Conduct electrochemical, wet chemical, and physical analyses of materials and devices Lead small teams of researchers within specific projects Analyse and report experimental results clearly, concisely, and in a timely manner Identify & investigate new electroactive cell materials e.g. electrodes, membranes Establish & maintain relationships with suppliers and research groups Carry out experimental work to characterise materials Collaborate with Supply-Chain Team as required Develop new test methods and equipment Drive continuous improvement of existing processes and SOPs Keep abreast of developments in the field, and of new techniques Identify solutions to technical problems & challenges on both a lab and production scale Help manage day-to-day operation of an electrochemical R&D laboratory Ensure H&S policies are adhered to, including COSHH compliance and risk assessments Monitor and optimise existing infrastructure and experiments Mentor junior laboratory members Provide technical support to wider teams within Invinity Assist in trouble-shooting production and field issues Advice on technical queries Requirements Ph.D in electrochemistry or related physical science; At least 5 years of demonstrated experience in lab management and the mentoring/guiding of junior scientists; At least 3 years of demonstrated post-degree industrial experience within an R&D environment, with a strong focus on battery technology; Highly motivated team player, with interest and ability to thrive in a technology start-up environment ; Experience and respect for safety in a chemical laboratory/production environment; Effective time manager, able to balance multiple concurrent projects, and meet deadlines; Exceptional organizational and problem-solving skills, with the ability to take initiative to pro actively develop and lead projects; Excellent interpersonal skills and ability to communicate complex technology issues to a variety of audiences in a clear, concise manner; Specific experience in materials R&D relating to flow batteries is considered highly advantageous. Eligibility UK resident with full eligibility to work within the UK without additional sponsorship. Travel Requirements: Infrequent travel, both national & international, may be required for this position. If you are great at what you do and motivated by making a difference in the world, consider joining us. Invinity Energy Systems is small enough that every team member plays a critical role in our daily business, but large enough to participate in landmark clean energy projects around the world. At Invinity, we are actively focused on increasing the representation of women across all levels of our organisation, particularly within our engineering, manufacturing and technical teams. We believe that diverse perspectives drive better innovation, and we are committed to providing a working environment where women can thrive, lead, and progress their careers in STEM. We support this through inclusive hiring practices, equal pay for equal work, flexible working options, leadership development and continuous review of our policies to ensure they meet the needs of all genders and life stages. Our culture is one of respect, inclusion, and empowerment - where every individual can contribute fully and confidently to a sustainable energy future.
About Us: Hozelock Exel Industries is a leading international manufacturer of gardening, watering, spraying and crop-care solutions, combining strong heritage brands with a focus on innovation, quality and sustainability. Part of the Exel Industries Group, we operate across the UK, Ireland and Europe, supplying major retail partners with category-leading products and trusted brands click apply for full job details
Mar 13, 2026
Full time
About Us: Hozelock Exel Industries is a leading international manufacturer of gardening, watering, spraying and crop-care solutions, combining strong heritage brands with a focus on innovation, quality and sustainability. Part of the Exel Industries Group, we operate across the UK, Ireland and Europe, supplying major retail partners with category-leading products and trusted brands click apply for full job details
Property & Estate Manager page is loaded Property & Estate Managerlocations: CityWest Officetime type: Full timeposted on: Posted Todayjob requisition id: JR- Role Overview To manage and optimise Uniphar's retail pharmacy property estate, ensuring efficient lease management, compliance with legal and health & safety obligations, and alignment with the company's strategic and financial objectives. The role also supports future business growth through property acquisition and development opportunities. 1. Business Asset Management - Property Manage a portfolio of 150+ leased properties with an annual rent commitment of approximately €15 million +. Negotiate with landlords to ensure rental costs reflect market valuations. Secure favourable outcomes at rent reviews, renewals, and lease terminations. Oversee all lease-related activities, including break options, amendments, assignments, and sublets. Manage subtenant relationships and ensure timely rent collection. Identify and secure tenants for vacant units that align with retail pharmacy strategy. Prepare annual and five-year property projections to support budgeting and strategic planning. Present recommendations to the Senior Management Team on lease renewals, expiries, and property risks/opportunities. Monitor local planning applications and identify potential risks or development opportunities. 2. Compliance and Legal Ensure full compliance with all lease covenants, planning permissions, and regulatory requirements. Maintain all pharmacy premises in safe and compliant condition. Act as the main liaison with external legal advisers on property matters. Provide heads of terms for lease negotiations and oversee legal execution of lease documentation. 3. Facilities Management and Cost Control Act as key point of contact with the company's facilities management provider. Manage estate-related fixed and variable costs within approved budgets. Approve repair and maintenance works through the facilities service portal. Prepare annual and five-year capex forecasts for property, plant, and equipment upgrades. Manage utility, printer, and photo lab contracts to ensure value for money. 4. Health & Safety Leadership Lead the national, multi-functional Health & Safety team for the retail pharmacy division. Ensure full compliance with all health, safety, and regulatory requirements. Implement and monitor risk assessments, fire safety procedures, and first aid coverage. Work with Operations to mitigate identified risks and prevent reoccurrence of incidents. Liaise with insurers for all incident reporting and claim management. Support resolution of insurance claims in collaboration with legal and insurer representatives. 5. Business Development and Expansion Identify and evaluate property acquisition and development opportunities aligned to business strategy. Act as key point of contact for property and selling agents. Prepare business cases with valuation analysis and return on investment assessments. Lead negotiations with sellers and coordinate due diligence across internal and external stakeholders. Key Relationships Internal: Operations, Finance, Legal, Health & Safety, Facilities, Senior Management Team. External: Landlords, Property Agents, Legal Advisers, Insurers, Contractors, Local Authorities, Subtenants. Qualifications & Experience Degree in Real Estate, Property, Facilities Management, or Business (or equivalent experience). Minimum 5 years' experience managing commercial or retail property portfolios. Proven success in lease negotiation, property compliance, and budget management. Knowledge of Irish property law, leasing structures, and planning regulations. Experience managing health & safety compliance in multi-site operations. Skills & Competencies Strong negotiation and influencing skills. Excellent commercial and financial acumen. Strategic thinker with sound judgment and problem-solving ability. Strong organisational and project management skills. Effective communicator and relationship builder. Collaborative leadership approach. Performance Indicators Rent savings and favourable lease outcomes achieved. Compliance with legal, lease, and health & safety obligations. Property and maintenance costs within budget. Successful renewals, closures, and new acquisitions completed on schedule. Delivery of growth opportunities aligned with business strategy. Uniphar Background Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar's international reach. With a workforce of close to 3,000 spread across Ireland, United Kingdom, the Netherlands, the Nordics and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Supply Chain & Retail, Commercial & Clinical (Med Tech / Pharma) and Product Access. Culture at Uniphar We pride ourselves in being truly entrepreneurial, innovative, collaborative, with a strong problem-solving ethos. We have built working relationships which span decades with many of the world's largest pharma and medtech companies. We believe that this is because we know how to build a relationship of trust with our partners - we put our customers and their patients at the heart of what we do and treat them with integrity and respect. Everything Uniphar does is enabled by our people. As we continue to grow domestically and internationally, we become more diverse. This rich diversity fuels our business and enriches our culture. Top Workplace in the area.
Mar 13, 2026
Full time
Property & Estate Manager page is loaded Property & Estate Managerlocations: CityWest Officetime type: Full timeposted on: Posted Todayjob requisition id: JR- Role Overview To manage and optimise Uniphar's retail pharmacy property estate, ensuring efficient lease management, compliance with legal and health & safety obligations, and alignment with the company's strategic and financial objectives. The role also supports future business growth through property acquisition and development opportunities. 1. Business Asset Management - Property Manage a portfolio of 150+ leased properties with an annual rent commitment of approximately €15 million +. Negotiate with landlords to ensure rental costs reflect market valuations. Secure favourable outcomes at rent reviews, renewals, and lease terminations. Oversee all lease-related activities, including break options, amendments, assignments, and sublets. Manage subtenant relationships and ensure timely rent collection. Identify and secure tenants for vacant units that align with retail pharmacy strategy. Prepare annual and five-year property projections to support budgeting and strategic planning. Present recommendations to the Senior Management Team on lease renewals, expiries, and property risks/opportunities. Monitor local planning applications and identify potential risks or development opportunities. 2. Compliance and Legal Ensure full compliance with all lease covenants, planning permissions, and regulatory requirements. Maintain all pharmacy premises in safe and compliant condition. Act as the main liaison with external legal advisers on property matters. Provide heads of terms for lease negotiations and oversee legal execution of lease documentation. 3. Facilities Management and Cost Control Act as key point of contact with the company's facilities management provider. Manage estate-related fixed and variable costs within approved budgets. Approve repair and maintenance works through the facilities service portal. Prepare annual and five-year capex forecasts for property, plant, and equipment upgrades. Manage utility, printer, and photo lab contracts to ensure value for money. 4. Health & Safety Leadership Lead the national, multi-functional Health & Safety team for the retail pharmacy division. Ensure full compliance with all health, safety, and regulatory requirements. Implement and monitor risk assessments, fire safety procedures, and first aid coverage. Work with Operations to mitigate identified risks and prevent reoccurrence of incidents. Liaise with insurers for all incident reporting and claim management. Support resolution of insurance claims in collaboration with legal and insurer representatives. 5. Business Development and Expansion Identify and evaluate property acquisition and development opportunities aligned to business strategy. Act as key point of contact for property and selling agents. Prepare business cases with valuation analysis and return on investment assessments. Lead negotiations with sellers and coordinate due diligence across internal and external stakeholders. Key Relationships Internal: Operations, Finance, Legal, Health & Safety, Facilities, Senior Management Team. External: Landlords, Property Agents, Legal Advisers, Insurers, Contractors, Local Authorities, Subtenants. Qualifications & Experience Degree in Real Estate, Property, Facilities Management, or Business (or equivalent experience). Minimum 5 years' experience managing commercial or retail property portfolios. Proven success in lease negotiation, property compliance, and budget management. Knowledge of Irish property law, leasing structures, and planning regulations. Experience managing health & safety compliance in multi-site operations. Skills & Competencies Strong negotiation and influencing skills. Excellent commercial and financial acumen. Strategic thinker with sound judgment and problem-solving ability. Strong organisational and project management skills. Effective communicator and relationship builder. Collaborative leadership approach. Performance Indicators Rent savings and favourable lease outcomes achieved. Compliance with legal, lease, and health & safety obligations. Property and maintenance costs within budget. Successful renewals, closures, and new acquisitions completed on schedule. Delivery of growth opportunities aligned with business strategy. Uniphar Background Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar's international reach. With a workforce of close to 3,000 spread across Ireland, United Kingdom, the Netherlands, the Nordics and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Supply Chain & Retail, Commercial & Clinical (Med Tech / Pharma) and Product Access. Culture at Uniphar We pride ourselves in being truly entrepreneurial, innovative, collaborative, with a strong problem-solving ethos. We have built working relationships which span decades with many of the world's largest pharma and medtech companies. We believe that this is because we know how to build a relationship of trust with our partners - we put our customers and their patients at the heart of what we do and treat them with integrity and respect. Everything Uniphar does is enabled by our people. As we continue to grow domestically and internationally, we become more diverse. This rich diversity fuels our business and enriches our culture. Top Workplace in the area.
About the Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Bid Team Administrator to be a key part of our Egham team, representing proAV, taking full responsibility for producing detailed tender documents for projects and service teams, responding to RFQs, RFIs, PQQs and managing all sales handovers. Ensure all documentation entered, reviewed and updated via MS Dynamics 365. proAV's Bid team plays a key role within the organisation, providing administrative support to the sales team, service division, project and design teams. The team is solely responsible for the management, coordination and production of high-quality proposal documents in support of sales quotations and provides an essential administrative support function for commercial managers and service account managers. This is an exciting opportunity for an exceptional, experienced Bid Team Administrator to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Management and production of tender proposal documents, RFIs and pre-qualification questionnaires. Interpreting AV specifications to create compliant bid responses for corporate, public sector and framework opportunities. Working with the sales and service teams to create and tailor mid-bid & post tender presentations. Designing and creating innovative graphics and charts to convey opportunity strategies. Proofreading, formatting layouts and creating ad-hoc sales collateral using a variety of software packages. Updating master templates, master slides and bid information library. Completing and submitting company PQQs & new vendor questionnaires. Managing company compliance documentation across multiple 3rd party portals. Sales handovers and document ratification. Client and supplier liaison. Manage incoming enquiries from multiple departments. Management of multiple mailboxes. MS Dynamics 365 management. General office administration support: incoming calls, stationery, greeting visitors (arrange meeting rooms, lunches etc). Desirable Skills Excellent attention to detail Methodical and proactive approach Good spoken and written communication skills Logical and problem-solving ability Able to manage multiple conflicting deadlines Able to manage own workload with minimal supervision Demonstrable experience in the Adobe Creative Suite: InDesign, Illustrator and Photoshop Proficient in Microsoft Office: Word, Excel and PowerPoint Hours of work 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work life balance through our family friendly policies and practices. We encourage all to apply.
Mar 13, 2026
Full time
About the Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Bid Team Administrator to be a key part of our Egham team, representing proAV, taking full responsibility for producing detailed tender documents for projects and service teams, responding to RFQs, RFIs, PQQs and managing all sales handovers. Ensure all documentation entered, reviewed and updated via MS Dynamics 365. proAV's Bid team plays a key role within the organisation, providing administrative support to the sales team, service division, project and design teams. The team is solely responsible for the management, coordination and production of high-quality proposal documents in support of sales quotations and provides an essential administrative support function for commercial managers and service account managers. This is an exciting opportunity for an exceptional, experienced Bid Team Administrator to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Management and production of tender proposal documents, RFIs and pre-qualification questionnaires. Interpreting AV specifications to create compliant bid responses for corporate, public sector and framework opportunities. Working with the sales and service teams to create and tailor mid-bid & post tender presentations. Designing and creating innovative graphics and charts to convey opportunity strategies. Proofreading, formatting layouts and creating ad-hoc sales collateral using a variety of software packages. Updating master templates, master slides and bid information library. Completing and submitting company PQQs & new vendor questionnaires. Managing company compliance documentation across multiple 3rd party portals. Sales handovers and document ratification. Client and supplier liaison. Manage incoming enquiries from multiple departments. Management of multiple mailboxes. MS Dynamics 365 management. General office administration support: incoming calls, stationery, greeting visitors (arrange meeting rooms, lunches etc). Desirable Skills Excellent attention to detail Methodical and proactive approach Good spoken and written communication skills Logical and problem-solving ability Able to manage multiple conflicting deadlines Able to manage own workload with minimal supervision Demonstrable experience in the Adobe Creative Suite: InDesign, Illustrator and Photoshop Proficient in Microsoft Office: Word, Excel and PowerPoint Hours of work 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work life balance through our family friendly policies and practices. We encourage all to apply.
Fantastic opportunity for an Accounts Manager / Client Manager to join a growing firm of Chartered Accountants based in Newcastle.The clients range from small sole traders, family trusts and landed estates through to large international manufacturers and professional practices, all spread across the UK and Europe, but predominately in the Northeast of England.As an Accounts Manager, your key responsibilities will be: Review and sign off year-end accounts prepared by junior team members. Manage a client portfolio; monitor time and budgets to ensure timely and cost-effective account preparation. Review monthly and quarterly VAT returns Collaborate across service lines to deliver holistic client service, including tax planning and succession advice. To qualify for this Accounts Manager role, ideally you will meet the following: AAT, ACA or ACCA qualified 3-5+ years' experience, having worked in an Accountancy firm. Proficiency in Microsoft Excel and Word; experience with CCH Accounts Production and Xero is highly desirable What's on offer? Life insurance 25 days annual leave + bank holidays Ongoing professional development Hybrid working Enhanced maternity pay Employee assistance programme Purchase of additional holiday Cycle to work Tech scheme Free parking Salary from £40,000 to £50,000 If you are interested in this Accounts Manager position or would like any further information, please do not hesitate to contact Leah Mason-Wilson at IPS Finance.IPS Finance has 45 years' experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.
Mar 13, 2026
Full time
Fantastic opportunity for an Accounts Manager / Client Manager to join a growing firm of Chartered Accountants based in Newcastle.The clients range from small sole traders, family trusts and landed estates through to large international manufacturers and professional practices, all spread across the UK and Europe, but predominately in the Northeast of England.As an Accounts Manager, your key responsibilities will be: Review and sign off year-end accounts prepared by junior team members. Manage a client portfolio; monitor time and budgets to ensure timely and cost-effective account preparation. Review monthly and quarterly VAT returns Collaborate across service lines to deliver holistic client service, including tax planning and succession advice. To qualify for this Accounts Manager role, ideally you will meet the following: AAT, ACA or ACCA qualified 3-5+ years' experience, having worked in an Accountancy firm. Proficiency in Microsoft Excel and Word; experience with CCH Accounts Production and Xero is highly desirable What's on offer? Life insurance 25 days annual leave + bank holidays Ongoing professional development Hybrid working Enhanced maternity pay Employee assistance programme Purchase of additional holiday Cycle to work Tech scheme Free parking Salary from £40,000 to £50,000 If you are interested in this Accounts Manager position or would like any further information, please do not hesitate to contact Leah Mason-Wilson at IPS Finance.IPS Finance has 45 years' experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.
Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles! As the domain expert within the AI Team at Caseware, you will play a pivotal role in ensuring that our AI-enabled tools are grounded in professional standards, sound methodology, and real-world audit and assurance practice. You will bring deep domain expertise into the design, development, and validation of AI capabilities, helping ensure that innovation is both trusted and practical for firms globally. Working closely with AI product managers, engineering and broader product teams, you will help translate audit, assurance, and accounting expertise into AI-enabled workflows that enhance quality, efficiency, and professional judgement, while supporting safe, responsible, and transparent use of AI in practice. This is a Full-time permanent position What you will be doing Act as an in-house subject matter expert on audit, assurance, and related professional standards, providing domain guidance to AI product and engineering teams. Collaborate with AI product managers and engineers to translate professional requirements, methodology, and practitioner judgement into AI-supported features, prompts, workflows, and guardrails. Support the development and validation of AI use cases, ensuring outputs align with professional expectations, regulatory requirements, and real-world firm practices. Review, test, and challenge AI-generated outputs to assess accuracy, relevance, explainability, and risk. Monitor regulatory, professional, and industry developments related to audit, assurance, and AI usage. Support internal enablement by providing domain insight to product, sales, marketing, and customer-facing teams. What you will bring 8+ years' experience in audit, assurance, or a closely related professional environment, with a recognised professional accounting qualification (e.g., CPA, CA, ACA, ACCA). Strong understanding of audit and assurance methodology, documentation standards, and regulatory expectations. Good understanding the intersection of professional standards and technology including both regulatory and practical considerations. Familiarity with guidance related to AI in regulated professions. Demonstrated ability to evaluate and safely leverage AI-generated outputs. Strong research and analytical skills. Excellent communication skills. What's in it for you ️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions. ️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team. ️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance. ️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans. ️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success. ️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth. ️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team. About Caseware: Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like. With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date. One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at . Background Check: Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residingin the Netherlands and Germany are excluded from undergoing background checks via Certn.co. Security and Fraud: Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending and our open positions are always listed on reputable job boards and on our website We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.
Mar 13, 2026
Full time
Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles! As the domain expert within the AI Team at Caseware, you will play a pivotal role in ensuring that our AI-enabled tools are grounded in professional standards, sound methodology, and real-world audit and assurance practice. You will bring deep domain expertise into the design, development, and validation of AI capabilities, helping ensure that innovation is both trusted and practical for firms globally. Working closely with AI product managers, engineering and broader product teams, you will help translate audit, assurance, and accounting expertise into AI-enabled workflows that enhance quality, efficiency, and professional judgement, while supporting safe, responsible, and transparent use of AI in practice. This is a Full-time permanent position What you will be doing Act as an in-house subject matter expert on audit, assurance, and related professional standards, providing domain guidance to AI product and engineering teams. Collaborate with AI product managers and engineers to translate professional requirements, methodology, and practitioner judgement into AI-supported features, prompts, workflows, and guardrails. Support the development and validation of AI use cases, ensuring outputs align with professional expectations, regulatory requirements, and real-world firm practices. Review, test, and challenge AI-generated outputs to assess accuracy, relevance, explainability, and risk. Monitor regulatory, professional, and industry developments related to audit, assurance, and AI usage. Support internal enablement by providing domain insight to product, sales, marketing, and customer-facing teams. What you will bring 8+ years' experience in audit, assurance, or a closely related professional environment, with a recognised professional accounting qualification (e.g., CPA, CA, ACA, ACCA). Strong understanding of audit and assurance methodology, documentation standards, and regulatory expectations. Good understanding the intersection of professional standards and technology including both regulatory and practical considerations. Familiarity with guidance related to AI in regulated professions. Demonstrated ability to evaluate and safely leverage AI-generated outputs. Strong research and analytical skills. Excellent communication skills. What's in it for you ️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions. ️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team. ️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance. ️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans. ️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success. ️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth. ️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team. About Caseware: Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like. With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date. One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at . Background Check: Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residingin the Netherlands and Germany are excluded from undergoing background checks via Certn.co. Security and Fraud: Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending and our open positions are always listed on reputable job boards and on our website We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.
Assistant Merchandiser / Fashion Assistant Account Manager - Third Party Up to 40k Central London Hybrid Global Menswear Brand Growing International Channel Are you ready to take the next step in your merchandising or account management career? A fantastic opportunity has arisen to join a leading menswear retailer as an Assistant Account Manager within their Third Party Partnerships team. This is a brilliant role for an Assistant Merchandiser looking for more ownership, variety, and exposure to international markets. Our clients mission is simple: to make it easy for men to dress well. As the brand continues to grow globally, this role plays an important part in supporting franchise and wholesale partnerships across multiple markets. The role: Working closely with the team, you'll help ensure the smooth running of the third-party channel and support the delivery of international sales and profit targets. Key responsibilities will include: Supporting global franchise and wholesale partners with day-to-day account management Coordinating stock flow, orders, and logistics across multiple markets Producing clear reports and analysing sales performance to identify trends and opportunities Acting as a key link between internal teams and external partners Managing the essential admin and operational processes that keep the channel running smoothly This is a fast-paced and varied role where strong organisation, attention to detail and the ability to juggle multiple priorities are key. About You This could be the perfect move if you are: Currently an Assistant Merchandiser ready for the next step or a retail fashion account manager Highly organised and comfortable managing multiple tasks and deadlines Analytical with strong Excel and reporting skills A confident communicator who enjoys working with different teams and partners Curious, proactive and eager to take ownership Passionate about retail, product and global brand growth Benefits: Competitive salary and excellent bonus scheme Hybrid working (around 3-4 days in the office) Staff discount from day one, including at The White Company A collaborative and entrepreneurial working environment The opportunity to contribute to a fast-growing international channel Charity partnerships and sustainability initiatives A fun and social culture with legendary summer and Christmas events If you're looking for a role where you can learn, grow and make a real impact in a global menswear brand, this could be a brilliant next step in your career. BH35672
Mar 13, 2026
Full time
Assistant Merchandiser / Fashion Assistant Account Manager - Third Party Up to 40k Central London Hybrid Global Menswear Brand Growing International Channel Are you ready to take the next step in your merchandising or account management career? A fantastic opportunity has arisen to join a leading menswear retailer as an Assistant Account Manager within their Third Party Partnerships team. This is a brilliant role for an Assistant Merchandiser looking for more ownership, variety, and exposure to international markets. Our clients mission is simple: to make it easy for men to dress well. As the brand continues to grow globally, this role plays an important part in supporting franchise and wholesale partnerships across multiple markets. The role: Working closely with the team, you'll help ensure the smooth running of the third-party channel and support the delivery of international sales and profit targets. Key responsibilities will include: Supporting global franchise and wholesale partners with day-to-day account management Coordinating stock flow, orders, and logistics across multiple markets Producing clear reports and analysing sales performance to identify trends and opportunities Acting as a key link between internal teams and external partners Managing the essential admin and operational processes that keep the channel running smoothly This is a fast-paced and varied role where strong organisation, attention to detail and the ability to juggle multiple priorities are key. About You This could be the perfect move if you are: Currently an Assistant Merchandiser ready for the next step or a retail fashion account manager Highly organised and comfortable managing multiple tasks and deadlines Analytical with strong Excel and reporting skills A confident communicator who enjoys working with different teams and partners Curious, proactive and eager to take ownership Passionate about retail, product and global brand growth Benefits: Competitive salary and excellent bonus scheme Hybrid working (around 3-4 days in the office) Staff discount from day one, including at The White Company A collaborative and entrepreneurial working environment The opportunity to contribute to a fast-growing international channel Charity partnerships and sustainability initiatives A fun and social culture with legendary summer and Christmas events If you're looking for a role where you can learn, grow and make a real impact in a global menswear brand, this could be a brilliant next step in your career. BH35672
We are an international engineering and manufacturing company who are looking to recruit an additional Expeditor and Assistant Buyer to join our UK Head Office based in Yateley working as part of the materials control, purchasing and planning departments from our modern site covering the design, manufacture, installation, repair, maintenance and support of a wide client base UK and overseas. We would welcome applications from candidates currently working within a purchasing, stock, buying, expediting, order progression or similar role within an engineering or manufacturing company who are now seeking the opportunity to further their career or move onto a larger organisation who can offer international experience and develop your existing skills. The Expeditor and Assistant Buyer role offers the opportunity to be part of a team of 10 reporting directly into the Purchasing Manager. Working Monday to Friday with an early finish on Fridays, we offer a generous salary plus bonus scheme, free onsite parking, full benefits package and 25 days holiday plus bank holidays and a range of company well being incentives. We are a market leader in our field with clients within the oil and gas, marine and defence sectors. Our UK Head Office contains our cutting-edge technology engineering site plus our Head Office functions. To manage the Supplier Purchase Order expediting process, including actioning exception messages in order to satisfy the internal Sales Forecast, customer, engineering and stock requirements. To manage the purchasing process for allocated products/services. Main duties:- Generate and send out all Supplier Order books weekly. Update Syspro Purchase Orders with responses upon receipt of supplier delivery updates. Action Material Requirement Planning driven Re-schedule messages, including re-schedule in/out, cancellations. Manage Supplier Acknowledgements, including verification and then updating of acknowledgement against Purchase Order. To communicate directly with Suppliers to expedite Purchase Orders and understand the reasons for any delays. To work closely with and escalate to the relevant Buyer, any challenging supplier delivery delays and any supplier communication issues. To represent the Purchasing Department in the weekly Sales Order/Production Meeting, including preparation of answers on external shortages. Work closely with the Planning Team to manage and communicate supplier shortages for Production. Manage Supplier On Time Delivery Reporting, working towards achieving the set targets. To process Non-Stock Purchase Requisitions and convert into Purchase Orders. Action Requests for Quotations. Place Purchase Orders against Stock items for allocated Portfolio of categories via Materials Requirement Planning Buy messages in Syspro. Co-ordinate and process any New Supplier Approvals. Participation in Improvement activities within the Purchasing Team. To be successful you should have the following:- Previous work experience in a fast paced role, ideally within manufacturing, engineering, logistics or similar that includes order progression and chasing/expediting of parts or stock to ensure manufacturing targets are met to meet customer order delivery deadlines. Strong PC skills excel and ideally an MRP system. Experience of order processing, expediting/chasing orders for parts or complete orders from suppliers in the UK and Overseas. Excellent Communication and Listening Skills are essential the ability to not be shy of speaking to suppliers over the phone and then communicating updates on deliveries internally. Ability to work under pressure is key Sense of urgency and being quick as part of this to obtain quick supplier responses and follow up in a timely manner is essential. Attention to detail and accuracy essential. Prioritisation and Organising Skills very important. Team Fit and ability to build relationships with stakeholders. In return we can offer the chance to progress your career within an international company, excellent benefits, generous salary plus bonus and free parking when on site. Please submit your CV asap for immediate consideration.
Mar 13, 2026
Contractor
We are an international engineering and manufacturing company who are looking to recruit an additional Expeditor and Assistant Buyer to join our UK Head Office based in Yateley working as part of the materials control, purchasing and planning departments from our modern site covering the design, manufacture, installation, repair, maintenance and support of a wide client base UK and overseas. We would welcome applications from candidates currently working within a purchasing, stock, buying, expediting, order progression or similar role within an engineering or manufacturing company who are now seeking the opportunity to further their career or move onto a larger organisation who can offer international experience and develop your existing skills. The Expeditor and Assistant Buyer role offers the opportunity to be part of a team of 10 reporting directly into the Purchasing Manager. Working Monday to Friday with an early finish on Fridays, we offer a generous salary plus bonus scheme, free onsite parking, full benefits package and 25 days holiday plus bank holidays and a range of company well being incentives. We are a market leader in our field with clients within the oil and gas, marine and defence sectors. Our UK Head Office contains our cutting-edge technology engineering site plus our Head Office functions. To manage the Supplier Purchase Order expediting process, including actioning exception messages in order to satisfy the internal Sales Forecast, customer, engineering and stock requirements. To manage the purchasing process for allocated products/services. Main duties:- Generate and send out all Supplier Order books weekly. Update Syspro Purchase Orders with responses upon receipt of supplier delivery updates. Action Material Requirement Planning driven Re-schedule messages, including re-schedule in/out, cancellations. Manage Supplier Acknowledgements, including verification and then updating of acknowledgement against Purchase Order. To communicate directly with Suppliers to expedite Purchase Orders and understand the reasons for any delays. To work closely with and escalate to the relevant Buyer, any challenging supplier delivery delays and any supplier communication issues. To represent the Purchasing Department in the weekly Sales Order/Production Meeting, including preparation of answers on external shortages. Work closely with the Planning Team to manage and communicate supplier shortages for Production. Manage Supplier On Time Delivery Reporting, working towards achieving the set targets. To process Non-Stock Purchase Requisitions and convert into Purchase Orders. Action Requests for Quotations. Place Purchase Orders against Stock items for allocated Portfolio of categories via Materials Requirement Planning Buy messages in Syspro. Co-ordinate and process any New Supplier Approvals. Participation in Improvement activities within the Purchasing Team. To be successful you should have the following:- Previous work experience in a fast paced role, ideally within manufacturing, engineering, logistics or similar that includes order progression and chasing/expediting of parts or stock to ensure manufacturing targets are met to meet customer order delivery deadlines. Strong PC skills excel and ideally an MRP system. Experience of order processing, expediting/chasing orders for parts or complete orders from suppliers in the UK and Overseas. Excellent Communication and Listening Skills are essential the ability to not be shy of speaking to suppliers over the phone and then communicating updates on deliveries internally. Ability to work under pressure is key Sense of urgency and being quick as part of this to obtain quick supplier responses and follow up in a timely manner is essential. Attention to detail and accuracy essential. Prioritisation and Organising Skills very important. Team Fit and ability to build relationships with stakeholders. In return we can offer the chance to progress your career within an international company, excellent benefits, generous salary plus bonus and free parking when on site. Please submit your CV asap for immediate consideration.
The Firm Our client is a leading international law firm with a strong UK presence and an outstanding reputation within the Real Estate sector. With one of the largest Real Estate teams in Europe - comprising over 90 partners and 300 lawyers - the practice is consistently ranked Band/Tier 1 across Chambers and Legal 500 directories. Due to maternity leave, the firm is now seeking a Business Development & Marketing Executive to join its established Real Estate BD team. This role can be based in London, Manchester or Sheffield and sits within a collaborative team of five, reporting to the Hiring Manager. The Opportunity This is a maternity cover position offering a salary of £52,500 with hybrid working (3 days in the office). The successful candidate will support a truly market-leading Real Estate practice across pitching, marketing, communications and client development initiatives. Key responsibilities include: Supporting the production of pitches and capability statements, maintaining pitch content and credentials lists, and preparing first draft submissions Monitoring pitch outcomes and updating the firm's pitch database Assisting with brochures and marketing collateral, liaising with BD Managers and Design teams Updating social media channels and supporting website and microsite content updates Supporting the preparation of legal directory and award submissions Assisting with the execution of UK and international events, including invitations, delegate materials and event coordination Supporting key account management processes, including updating client reports and preparing materials for client relationship meetings Maintaining and updating the CRM system (Centric), including managing marketing lists and running reports for BD initiatives Building strong working relationships across the global BD, Marketing and Communications teams Supporting wider strategic initiatives as required by the Head of Practice Group and Sector Marketing Requirements Previous Business Development & Marketing experience within a legal or professional services environment Experience supporting pitches, campaigns, practice group marketing and client targeting Strong written and verbal communication skills Confident working with data and presenting complex information clearly and concisely Strong numerical skills and attention to detail Experience using CRM systems and relevant IT packages Vacancy Highlights Hybrid working: 3 days in the office Competitive benefits package including bonus scheme, private medical insurance and enhanced parental leave For a confidential discussion regarding this Business Development & Marketing Executive opportunity, please contact Birchrose Associates. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Mar 13, 2026
Contractor
The Firm Our client is a leading international law firm with a strong UK presence and an outstanding reputation within the Real Estate sector. With one of the largest Real Estate teams in Europe - comprising over 90 partners and 300 lawyers - the practice is consistently ranked Band/Tier 1 across Chambers and Legal 500 directories. Due to maternity leave, the firm is now seeking a Business Development & Marketing Executive to join its established Real Estate BD team. This role can be based in London, Manchester or Sheffield and sits within a collaborative team of five, reporting to the Hiring Manager. The Opportunity This is a maternity cover position offering a salary of £52,500 with hybrid working (3 days in the office). The successful candidate will support a truly market-leading Real Estate practice across pitching, marketing, communications and client development initiatives. Key responsibilities include: Supporting the production of pitches and capability statements, maintaining pitch content and credentials lists, and preparing first draft submissions Monitoring pitch outcomes and updating the firm's pitch database Assisting with brochures and marketing collateral, liaising with BD Managers and Design teams Updating social media channels and supporting website and microsite content updates Supporting the preparation of legal directory and award submissions Assisting with the execution of UK and international events, including invitations, delegate materials and event coordination Supporting key account management processes, including updating client reports and preparing materials for client relationship meetings Maintaining and updating the CRM system (Centric), including managing marketing lists and running reports for BD initiatives Building strong working relationships across the global BD, Marketing and Communications teams Supporting wider strategic initiatives as required by the Head of Practice Group and Sector Marketing Requirements Previous Business Development & Marketing experience within a legal or professional services environment Experience supporting pitches, campaigns, practice group marketing and client targeting Strong written and verbal communication skills Confident working with data and presenting complex information clearly and concisely Strong numerical skills and attention to detail Experience using CRM systems and relevant IT packages Vacancy Highlights Hybrid working: 3 days in the office Competitive benefits package including bonus scheme, private medical insurance and enhanced parental leave For a confidential discussion regarding this Business Development & Marketing Executive opportunity, please contact Birchrose Associates. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Job Title: Head of Product Development Location: Norfolk / Hybrid Reporting To: Design Director At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people's lives by opening access to a more beautiful world. From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible. Our commitment to sustainability, innovation and positive impact continues to be recognised across the industry. We are proud to have received: Responsible Jewellery Brand, 2026 - Country & Town House Responsible Business of the Year, 2025 - Positive Luxury Top 50 Inspiring Workplaces (UK & NI), 2024 - Inspiring Workplaces With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female-founded and inclusive, we build meaningful relationships with the people who wear and love our jewellery. We are looking for a Head of Product Development to join us as we continue this journey and help us shape what the future of modern jewellery can and should be. Where we need your help The Head of Product Development role is an exciting opportunity to help support the delivery of an ambitious product pipeline, where you will bring ideas to life. You will work closely with the New Product Development (NPD) team to deliver beautiful, sustainable, quality products, on time and at a competitive price. You will champion the customer at every point of the product journey; with senior thinking, pace, passion and team spirit. Your role will span the development across categories, materials and suppliers. From our famed Vermeil to fine 14k solid gold jewellery, semi-precious gemstones, pearls and Lab Grown Diamonds, leather, packaging and small other categories. No one day will be the same. This role has a requirement to travel to Norfolk 2-3 days per week, to work with the team at our picturesque Holkham office and remote working for part of the week. London office also available instead of remote where suits. What you'll do Role Purpose The Head of Product Development is the bridge between creative vision and commercial reality. You will lead a high-performing team to transform designs into market-ready products, ensuring every piece meets our exacting standards for quality, cost, sustainability, and compliance. Operating in a fast-paced, agile environment, you will balance granular technical detail with high-level strategic thinking to drive a consistent, innovative product pipeline. Key Responsibilities Strategic Leadership & Team Management Team Development: Lead and mentor a team of Product Developers (2 direct reports, plus 1 upcoming hire), while collaborating with the Head of Design to oversee the output of 5 cross-functional team members. Operational Excellence: Manage departmental workflow, ensuring a balanced distribution of projects across the team and supply base to maximise expertise and professional growth. Culture & Mindset: Foster a culture of agility, high standards, and proactive problem-solving. Act as the primary escalation point for the team, empowering them to resolve issues while stepping in to handle complex supplier negotiations. Process Innovation: Streamline development workflows and introduce standardised tools (e.g., 3D printing, sizing guides, and testing protocols) to improve speed-to-market and efficiency. Stakeholder Management: Speak with clarity, confidence and influence across a broad range of internal stakeholders & external stakeholders (suppliers) to create buy in and alignment of approach, and enabling clarity for your team to deliver to Product Development & Execution End-to-End Delivery: Oversee the full development lifecycle-from initial design brief to launch-across diverse categories including Jewelry and Lifestyle (Ceramic, Leather, Packaging) & others. Aim to lead development by example. Technical Translation: Translate design aesthetics into technical specifications, providing expert guidance on construction methods, stone settings, and componentry. Critical Path Management: Drive rigorous adherence to the critical path, working cross-functionally with Brand, Merchandising, and Operations to ensure seamless, on-time launches. Ensure agility and tactical thinking to drive alternative routes to sealing, doing tasks in parallel and focusing on the best way for the right design and commercial outcome. Strategic Sourcing: Lead sourcing projects for new materials, stones, and innovative components, collaborating tightly with the supply team. Conduct market research to identify new suppliers and techniques that align with our sustainability and quality goals. Supplier & Commercial Management Relationship Management: Build strong relationships with all suppliers. Act as a point of escalation. Build and foster trust throughout the team with suppliers in a collaborative way. Act as a brand ambassador, leading international supplier trips to optimise development timelines and strengthen strategic partnerships. Commercial Optimisation: Use data-driven insights to inform priorities, leading tenders and resourcing projects to optimise costs and mitigate quality risks. Focus on consistent integration with commercial team to develop products in the right way using smart thinking. Reporting: Provide concise, high-level development updates to the Design Director and General Manager of Supply, identifying and resolving potential bottlenecks before they impact delivery. As a People Manager Coach and develop your direct reports to deliver their role to the best of their ability Maintain a foundational understanding of company policies that affect your team, including any team members in other territories or business divisions, and ensure those policies are applied fairly and consistently Recognise and celebrate successes Manage your team's performance, attendance and any incidents that arise Support your team in prioritising their wellbeing, providing guidance on workflow management and prioritisation to enable work/life balance Lead by example, showcasing the MV behaviours, competencies and values Empower your team to make decisions, providing guidance and support and identifying the learning opportunity from our 'test and learn' behaviour Collaborate with the People & Culture team for advice on complex or sensitive matters What you'll bring About You Connect & Empower Communicates Effectively: You are equally comfortable briefing a factory floor as you are presenting development milestones to senior stakeholders. Translates complexity into clarity, influences across functions Master & Apply Applies Knowledge with Impact: Connects functional insights to business priorities. You have the 'technical eye' to spot a production issue at a glance but the 'business brain' to align your team's efforts with company-wide commercial goals. Grow & Adapt: Embraces Change: Leads change with purpose, reframes ambiguity as opportunity. You thrive in a fast-paced setting and can pivot priorities without losing momentum. Challenges & Commits: Leads constructive challenge, commits with influence To be successful at Monica Vinader, it helps if you Are hands on, solutions focused, and entrepreneurial Collaborate openly with humility, honesty, and humour Embrace learning, teaching, and personal growth Stay resilient, adaptable, and self motivated in a creative environment Speak up when you don't know-and act fast to figure it out Additional Requirements Ability to document your authorisation to work in the United Kingdom. Travel Requirements This role requires 2-3 days in our Norfolk office. Outside of this, hybrid working is an option or being based in the London office. Regular travel explores (Italy, India, Thailand) 2-3 times per year Our Aims and Values Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are: Customer Obsessed We put our customers at the centre of every decision and deliver thoughtful, personal experiences. Caring We act with respect and empathy for people, communities, and the planet. Fast Paced We move with focus and flexibility to make progress quickly and decisively. Exceptional We hold ourselves to high standards and are always learning, improving, and raising the bar. Commercial We make smart, data led decisions that create long term value for the business and our customers. Monica Vinader as a global business makes the following inclusive culture pledge: Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees . click apply for full job details
Mar 13, 2026
Full time
Job Title: Head of Product Development Location: Norfolk / Hybrid Reporting To: Design Director At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people's lives by opening access to a more beautiful world. From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible. Our commitment to sustainability, innovation and positive impact continues to be recognised across the industry. We are proud to have received: Responsible Jewellery Brand, 2026 - Country & Town House Responsible Business of the Year, 2025 - Positive Luxury Top 50 Inspiring Workplaces (UK & NI), 2024 - Inspiring Workplaces With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female-founded and inclusive, we build meaningful relationships with the people who wear and love our jewellery. We are looking for a Head of Product Development to join us as we continue this journey and help us shape what the future of modern jewellery can and should be. Where we need your help The Head of Product Development role is an exciting opportunity to help support the delivery of an ambitious product pipeline, where you will bring ideas to life. You will work closely with the New Product Development (NPD) team to deliver beautiful, sustainable, quality products, on time and at a competitive price. You will champion the customer at every point of the product journey; with senior thinking, pace, passion and team spirit. Your role will span the development across categories, materials and suppliers. From our famed Vermeil to fine 14k solid gold jewellery, semi-precious gemstones, pearls and Lab Grown Diamonds, leather, packaging and small other categories. No one day will be the same. This role has a requirement to travel to Norfolk 2-3 days per week, to work with the team at our picturesque Holkham office and remote working for part of the week. London office also available instead of remote where suits. What you'll do Role Purpose The Head of Product Development is the bridge between creative vision and commercial reality. You will lead a high-performing team to transform designs into market-ready products, ensuring every piece meets our exacting standards for quality, cost, sustainability, and compliance. Operating in a fast-paced, agile environment, you will balance granular technical detail with high-level strategic thinking to drive a consistent, innovative product pipeline. Key Responsibilities Strategic Leadership & Team Management Team Development: Lead and mentor a team of Product Developers (2 direct reports, plus 1 upcoming hire), while collaborating with the Head of Design to oversee the output of 5 cross-functional team members. Operational Excellence: Manage departmental workflow, ensuring a balanced distribution of projects across the team and supply base to maximise expertise and professional growth. Culture & Mindset: Foster a culture of agility, high standards, and proactive problem-solving. Act as the primary escalation point for the team, empowering them to resolve issues while stepping in to handle complex supplier negotiations. Process Innovation: Streamline development workflows and introduce standardised tools (e.g., 3D printing, sizing guides, and testing protocols) to improve speed-to-market and efficiency. Stakeholder Management: Speak with clarity, confidence and influence across a broad range of internal stakeholders & external stakeholders (suppliers) to create buy in and alignment of approach, and enabling clarity for your team to deliver to Product Development & Execution End-to-End Delivery: Oversee the full development lifecycle-from initial design brief to launch-across diverse categories including Jewelry and Lifestyle (Ceramic, Leather, Packaging) & others. Aim to lead development by example. Technical Translation: Translate design aesthetics into technical specifications, providing expert guidance on construction methods, stone settings, and componentry. Critical Path Management: Drive rigorous adherence to the critical path, working cross-functionally with Brand, Merchandising, and Operations to ensure seamless, on-time launches. Ensure agility and tactical thinking to drive alternative routes to sealing, doing tasks in parallel and focusing on the best way for the right design and commercial outcome. Strategic Sourcing: Lead sourcing projects for new materials, stones, and innovative components, collaborating tightly with the supply team. Conduct market research to identify new suppliers and techniques that align with our sustainability and quality goals. Supplier & Commercial Management Relationship Management: Build strong relationships with all suppliers. Act as a point of escalation. Build and foster trust throughout the team with suppliers in a collaborative way. Act as a brand ambassador, leading international supplier trips to optimise development timelines and strengthen strategic partnerships. Commercial Optimisation: Use data-driven insights to inform priorities, leading tenders and resourcing projects to optimise costs and mitigate quality risks. Focus on consistent integration with commercial team to develop products in the right way using smart thinking. Reporting: Provide concise, high-level development updates to the Design Director and General Manager of Supply, identifying and resolving potential bottlenecks before they impact delivery. As a People Manager Coach and develop your direct reports to deliver their role to the best of their ability Maintain a foundational understanding of company policies that affect your team, including any team members in other territories or business divisions, and ensure those policies are applied fairly and consistently Recognise and celebrate successes Manage your team's performance, attendance and any incidents that arise Support your team in prioritising their wellbeing, providing guidance on workflow management and prioritisation to enable work/life balance Lead by example, showcasing the MV behaviours, competencies and values Empower your team to make decisions, providing guidance and support and identifying the learning opportunity from our 'test and learn' behaviour Collaborate with the People & Culture team for advice on complex or sensitive matters What you'll bring About You Connect & Empower Communicates Effectively: You are equally comfortable briefing a factory floor as you are presenting development milestones to senior stakeholders. Translates complexity into clarity, influences across functions Master & Apply Applies Knowledge with Impact: Connects functional insights to business priorities. You have the 'technical eye' to spot a production issue at a glance but the 'business brain' to align your team's efforts with company-wide commercial goals. Grow & Adapt: Embraces Change: Leads change with purpose, reframes ambiguity as opportunity. You thrive in a fast-paced setting and can pivot priorities without losing momentum. Challenges & Commits: Leads constructive challenge, commits with influence To be successful at Monica Vinader, it helps if you Are hands on, solutions focused, and entrepreneurial Collaborate openly with humility, honesty, and humour Embrace learning, teaching, and personal growth Stay resilient, adaptable, and self motivated in a creative environment Speak up when you don't know-and act fast to figure it out Additional Requirements Ability to document your authorisation to work in the United Kingdom. Travel Requirements This role requires 2-3 days in our Norfolk office. Outside of this, hybrid working is an option or being based in the London office. Regular travel explores (Italy, India, Thailand) 2-3 times per year Our Aims and Values Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are: Customer Obsessed We put our customers at the centre of every decision and deliver thoughtful, personal experiences. Caring We act with respect and empathy for people, communities, and the planet. Fast Paced We move with focus and flexibility to make progress quickly and decisively. Exceptional We hold ourselves to high standards and are always learning, improving, and raising the bar. Commercial We make smart, data led decisions that create long term value for the business and our customers. Monica Vinader as a global business makes the following inclusive culture pledge: Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees . click apply for full job details
Audit Assistant Manager - CASS (Financial Services) - Top 10 Firm - London £50,000-£55,000 + Overtime + Bonus (realistic £60k+ package) Are you looking to specialise further in CASS while stepping into an Assistant Manager role at a Top 10 firm? This is a great opportunity to join one of the UK's largest Financial Services Audit practices, working with a wide-ranging client base from start-ups to international groups and listed businesses. The role: Take ownership of a portfolio of CASS audit clients, acting as a subject matter expert. Work closely with Partners and senior stakeholders as a principal point of contact throughout the year. Lead fieldwork, manage assignments within budgets and deadlines, and ensure risk management procedures are followed. Contribute to advisory projects relating to CASS and Safeguarding. Coach and support junior staff, ensuring work is delivered to high standards. Spot and support opportunities for additional billings and new client relationships. What's on offer: £50-55k base salary plus overtime and bonus (most Assistant Managers here earn £60k+ overall). A clear career pathway with support to progress to Manager level and beyond. Hybrid working and access to state-of-the-art collaboration spaces. Strong focus on professional development, with training, mentoring, and resources tailored to you. Exposure to a wide variety of financial services clients, building both technical and commercial expertise. What they're looking for: ACA/ACCA/ICAS qualified (or overseas equivalent). Experience supervising and coaching staff. Solid knowledge of the FCA's CASS rulebook and the FRC's Assurance Standard. Familiarity with financial products, regulation, and compliance. Proactive, organised, and confident in building client relationships. This is a chance to grow your career within a highly respected Top 10 firm, in a team where CASS expertise is valued and developed. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Mar 13, 2026
Full time
Audit Assistant Manager - CASS (Financial Services) - Top 10 Firm - London £50,000-£55,000 + Overtime + Bonus (realistic £60k+ package) Are you looking to specialise further in CASS while stepping into an Assistant Manager role at a Top 10 firm? This is a great opportunity to join one of the UK's largest Financial Services Audit practices, working with a wide-ranging client base from start-ups to international groups and listed businesses. The role: Take ownership of a portfolio of CASS audit clients, acting as a subject matter expert. Work closely with Partners and senior stakeholders as a principal point of contact throughout the year. Lead fieldwork, manage assignments within budgets and deadlines, and ensure risk management procedures are followed. Contribute to advisory projects relating to CASS and Safeguarding. Coach and support junior staff, ensuring work is delivered to high standards. Spot and support opportunities for additional billings and new client relationships. What's on offer: £50-55k base salary plus overtime and bonus (most Assistant Managers here earn £60k+ overall). A clear career pathway with support to progress to Manager level and beyond. Hybrid working and access to state-of-the-art collaboration spaces. Strong focus on professional development, with training, mentoring, and resources tailored to you. Exposure to a wide variety of financial services clients, building both technical and commercial expertise. What they're looking for: ACA/ACCA/ICAS qualified (or overseas equivalent). Experience supervising and coaching staff. Solid knowledge of the FCA's CASS rulebook and the FRC's Assurance Standard. Familiarity with financial products, regulation, and compliance. Proactive, organised, and confident in building client relationships. This is a chance to grow your career within a highly respected Top 10 firm, in a team where CASS expertise is valued and developed. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Salary: Dependent on experience Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Cheltenham About the role Lansdown Insurance Brokers, who are proudly part of Benefact Group, are looking for a Claims Executive to join our Cheltenham office. Within this role you will be working in the Claims Department as an intermediary between policyholders and insurance companies by helping to deliver exceptional customer claims service experience. Your role will focus on advising clients, obtaining and reviewing of all claim documentation. Why join us? Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes. What you'll be doing Servicing a variety of clients under different classes of business to guide and advise them on policy cover and claims process, to ensure claims department provides a quality service to its customers Checking insurance cover and policy dates before providing policy/claim advice or reviewing new claims Acknowledging all new claims to both clients and insurers and keep clients informed, and ensure best outcome on each claim Liaising with Clients, Insurers, Property Managers, Agents, Loss Adjusters to support the effective management of claims Providing input underwriters claims experience when requested What you'll need to have General understanding of Personal and Commercial Insurance Excellent communication both written and verbal (able to listen and understand information presented by claimants) Interpretation and understanding of key terms and phrases used in insurance-related documents Knowledge of administrative and clerical procedures, arrange actions that have been undertaken in the claims process A proven ability to deliver exceptional customer service What makes you stand out A conscientious, positive, and enthusiastic approach to work, maintaining good working relationships with colleagues and clients Certificate in Insurance What we offer 28 days annual leave plus bank holidays Your birthday off Group Personal Pension Bonus scheme A holiday buy scheme An array of health and wellbeing benefits, company cash plan, income protection and life assurance Enhanced sick pay and parental leave Support and funding toward study and professional qualifications Paid time off for volunteering Hear from the hiring manager "We're seeking an experienced Claims Executive to join our growing business and work with our friendly and experienced claims team. As an Insurance Claim Specialist within our Team, you will support us in delivering excellent claim journeys to our clients. If you're seeking an opportunity to further your career in the insurance Claims world, we'd love to hear from you." About us Lansdown Insurance Brokers is an established property insurance broker with over 60 years' experience of offering specialist products and advice for landlord, business and personal lines insurance. In 2014 we were purchased by SEIB Insurance Brokers and are now proudly part of the Benefact Group. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade , having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. Directory of Social Change's UK Guides to Company Giving 2017-26
Mar 13, 2026
Full time
Salary: Dependent on experience Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Cheltenham About the role Lansdown Insurance Brokers, who are proudly part of Benefact Group, are looking for a Claims Executive to join our Cheltenham office. Within this role you will be working in the Claims Department as an intermediary between policyholders and insurance companies by helping to deliver exceptional customer claims service experience. Your role will focus on advising clients, obtaining and reviewing of all claim documentation. Why join us? Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes. What you'll be doing Servicing a variety of clients under different classes of business to guide and advise them on policy cover and claims process, to ensure claims department provides a quality service to its customers Checking insurance cover and policy dates before providing policy/claim advice or reviewing new claims Acknowledging all new claims to both clients and insurers and keep clients informed, and ensure best outcome on each claim Liaising with Clients, Insurers, Property Managers, Agents, Loss Adjusters to support the effective management of claims Providing input underwriters claims experience when requested What you'll need to have General understanding of Personal and Commercial Insurance Excellent communication both written and verbal (able to listen and understand information presented by claimants) Interpretation and understanding of key terms and phrases used in insurance-related documents Knowledge of administrative and clerical procedures, arrange actions that have been undertaken in the claims process A proven ability to deliver exceptional customer service What makes you stand out A conscientious, positive, and enthusiastic approach to work, maintaining good working relationships with colleagues and clients Certificate in Insurance What we offer 28 days annual leave plus bank holidays Your birthday off Group Personal Pension Bonus scheme A holiday buy scheme An array of health and wellbeing benefits, company cash plan, income protection and life assurance Enhanced sick pay and parental leave Support and funding toward study and professional qualifications Paid time off for volunteering Hear from the hiring manager "We're seeking an experienced Claims Executive to join our growing business and work with our friendly and experienced claims team. As an Insurance Claim Specialist within our Team, you will support us in delivering excellent claim journeys to our clients. If you're seeking an opportunity to further your career in the insurance Claims world, we'd love to hear from you." About us Lansdown Insurance Brokers is an established property insurance broker with over 60 years' experience of offering specialist products and advice for landlord, business and personal lines insurance. In 2014 we were purchased by SEIB Insurance Brokers and are now proudly part of the Benefact Group. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade , having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. Directory of Social Change's UK Guides to Company Giving 2017-26
