Facilities Manager - Stockley Park - 6 Months Contract (Immediate Start) Location: Stockley Park Hours of Work: Mon - Fri 8am - 5pm Basic Salary: 60k - 65k A World Leading Service Provider who operates on an International scale is seeking an experienced and proactive Facilities Manager to oversee the efficient operation, maintenance, and safety of our buildings and infrastructure within a corporate office. The successful candidate will ensure our facilities are fully compliant, cost-effective, and provide a safe and productive environment for staff, visitors, and stakeholders. This is a hands-on and strategic role requiring strong leadership, contractor management, and compliance expertise. Key Responsibilities include: Oversee day-to-day facilities operations across 2 floor corporate office Manage planned preventative maintenance (PPM) schedules Ensure compliance with health & safety legislation and building regulations Managing both hard and soft services Lead and manage external contractors and service providers Control facilities budgets and monitor expenditure Conduct risk assessments and implement corrective actions Manage security, cleaning, waste management, and utilities Oversee building projects, refurbishments, and space planning Ensure business continuity and emergency preparedness plans are in place Key Requirements include: Proven experience in a Facilities Manager or similar role Strong knowledge of building systems (HVAC, electrical, plumbing, fire safety) Excellent understanding of health & safety and compliance regulations Experience managing budgets and negotiating supplier contracts Strong leadership and communication skills IOSH / NEBOSH qualification (desirable) Facilities Management qualification (e.g., IWFM) preferred If this role is of any interest then please do apply for the role below
Feb 11, 2026
Contractor
Facilities Manager - Stockley Park - 6 Months Contract (Immediate Start) Location: Stockley Park Hours of Work: Mon - Fri 8am - 5pm Basic Salary: 60k - 65k A World Leading Service Provider who operates on an International scale is seeking an experienced and proactive Facilities Manager to oversee the efficient operation, maintenance, and safety of our buildings and infrastructure within a corporate office. The successful candidate will ensure our facilities are fully compliant, cost-effective, and provide a safe and productive environment for staff, visitors, and stakeholders. This is a hands-on and strategic role requiring strong leadership, contractor management, and compliance expertise. Key Responsibilities include: Oversee day-to-day facilities operations across 2 floor corporate office Manage planned preventative maintenance (PPM) schedules Ensure compliance with health & safety legislation and building regulations Managing both hard and soft services Lead and manage external contractors and service providers Control facilities budgets and monitor expenditure Conduct risk assessments and implement corrective actions Manage security, cleaning, waste management, and utilities Oversee building projects, refurbishments, and space planning Ensure business continuity and emergency preparedness plans are in place Key Requirements include: Proven experience in a Facilities Manager or similar role Strong knowledge of building systems (HVAC, electrical, plumbing, fire safety) Excellent understanding of health & safety and compliance regulations Experience managing budgets and negotiating supplier contracts Strong leadership and communication skills IOSH / NEBOSH qualification (desirable) Facilities Management qualification (e.g., IWFM) preferred If this role is of any interest then please do apply for the role below
An exciting opportunity has arisen for a Finance Assistant to join a fast paced internationally successful company based in Uxbridge who are enjoying rapid growth. You will provide financial and accounting assistance to the team during an 8 month contract. This is a hands on role and would suit someone who enjoys getting fully involved in a role and working as part of a busy team. This is a hybrid position. Duties & Responsibilities: Completing the monthly update of actual expenditure for Cost Reports assisting managers to analyze and explain their budget variances. Ensuring that all costs are recharged to the relevant projects each month. Business partnering the relevant teams Ensuring that vendor invoices are properly coded, authorized and processed for payment Liaising with Accounts Payable on all Payables issues - dealing with vendor enquiries etc. Requesting new vendor set up via vendor governance. Supporting corporate finance and production with reconciling expenditure incurred on credit cards Assisting with expenses for all relevant staff using the SAP and concur systems Raising Client Invoices Liaising with accounting staff in other departments on all the above Chasing suppliers for invoices and assisting credit control in chasing debtors Skills Required: Proficient in Microsoft packages specifically Excel Possess strong numeracy skills Previous experience in an accounting / finance environment You will be educated to A Level or equivalent Knowledge of the SAP accounting system would be advantageous Knowledge and Experience Required: Must be flexible and adaptable and prepared to work as part of a team Ability to organise and prioritise workload on a daily basis Possess strong verbal and written communications skills Proven experience of working as part of a large team Excellent attention to detail You will enjoy working in a friendly and supportive working environment in a fast paced culture. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Feb 11, 2026
Contractor
An exciting opportunity has arisen for a Finance Assistant to join a fast paced internationally successful company based in Uxbridge who are enjoying rapid growth. You will provide financial and accounting assistance to the team during an 8 month contract. This is a hands on role and would suit someone who enjoys getting fully involved in a role and working as part of a busy team. This is a hybrid position. Duties & Responsibilities: Completing the monthly update of actual expenditure for Cost Reports assisting managers to analyze and explain their budget variances. Ensuring that all costs are recharged to the relevant projects each month. Business partnering the relevant teams Ensuring that vendor invoices are properly coded, authorized and processed for payment Liaising with Accounts Payable on all Payables issues - dealing with vendor enquiries etc. Requesting new vendor set up via vendor governance. Supporting corporate finance and production with reconciling expenditure incurred on credit cards Assisting with expenses for all relevant staff using the SAP and concur systems Raising Client Invoices Liaising with accounting staff in other departments on all the above Chasing suppliers for invoices and assisting credit control in chasing debtors Skills Required: Proficient in Microsoft packages specifically Excel Possess strong numeracy skills Previous experience in an accounting / finance environment You will be educated to A Level or equivalent Knowledge of the SAP accounting system would be advantageous Knowledge and Experience Required: Must be flexible and adaptable and prepared to work as part of a team Ability to organise and prioritise workload on a daily basis Possess strong verbal and written communications skills Proven experience of working as part of a large team Excellent attention to detail You will enjoy working in a friendly and supportive working environment in a fast paced culture. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Overview Quality Manager (Product / Retail) required at long established FMCG operation. Chinese Speaker advantage. Responsibilities To lead quality standards across the business. To liaise with our buying, supplier and imports network in order to outline clients expectations in regard to suitability and legal compliance of products purchased. Key Accountabilities - Quality Assurance. Ensure that the procedural requirements are in place on the scheme to comply with NQA /ISO Quality Management Plan. Ensure that the Project Quality Plans are in place, maintained, kept up to date, and that additional controls are added to suit the site practice. Provide leadership and line management to the Quality team (UK). Provide leadership and organisation/Scheduling to the Quality team (FE). Lead the quality interface with the Imports department to ensure all inbound materials meet regulatory, customer, and internal quality standards. Work closely with Imports to schedule and prioritise sampling, and inspection activities for incoming shipments based on productions. Act as the QA point of contact for Imports on all matters involving incoming shipments, quality holds, deviations, and regulatory documentation. Review all inspection reports against Specifications and updating D365. Prepare and issue Quality Reports to business/ partner/ customers when required. Develop and maintain collaborative relationships with the Warehouse management and Quality Control Team. Promote a continuous improvement and right first-time culture on the project. Monitor any changes in documentation, legal alterations or any information relating to, or could have an impact on, the quality assurance of products. Provide training/assistance/mentoring in Quality systems to site-based staff as required. Share best practice and lessons learnt. Chair quality management meetings for the wider team including customers/ partners representatives, including Quality Risk Reviews. Manage the inspection and testing regime both internally or overseas inspection process. Manage the NCR, corrective action and defect management process (including any chargebacks). Manage and maintain Audit assessments with factories and Key Account customers. Ensuring that the organisation complies with regulations guiding product manufacturing, packaging/ Waste, safety, and quality. Evaluate, assesses and determine corrective actions for quality issues reported. Lead any investigations and action: Health and Safety incidents, customer issues, poor item/category performance. Serves as the lead Quality contact for key retail customers, supporting audits, quality risk reviews, product approvals, and issue resolution. Leads factory-facing quality management, including supplier audits, corrective action plans, and ongoing performance improvement. Chairs customer and supplier quality meetings, managing escalations, non-conformances, and corrective actions through to resolution. Process Improvement QMS maintenance & improvement activities ISO 9001 Manage all legal requirements regarding WEEE and RoHS Directives and continually keeping all company records updated, with all aspects of legality of EC declarations. Deal with all certification including National Accounts and International customers. Team Management and Development. Sustainability and environmental and social performance (on CO emissions data). Auditing, NCRs, CAPs, Investigations, Data analysis, etc. Quality strategy and business objectives. Critical Skills/Knowledge The ability to identify key issues, evaluate data, and draw informed conclusions Ability to write both procedural documents and less formal training materials in a clear and consistent manner Effective time and workload management Ability to define goals and plan to deliver them Ability to work to deadlines and manage changing priorities Ability and desire to travel to meet the requirements of the role Flexible approach Experience & Qualifications Minimum Experience: 5+ years of experience working in Quality role Minimum Experience: 5+ years auditing experience. Preferred Experience: QA or Product in the Retail or Consumer Product industries. Additional Information Section 5: Additional Essential Job Requirements Maintain regular and punctual attendance. Ability to comply with all company policies and procedures. Excellent oral and written communication skills. Ability to work under pressure in order to meet strict deadlines. Ability to work overtime if needed. Ability to travel overseas. Note: Keep in mind the position could be filled from any market and we can modify the qualifications section later based on market specific description regulations once a candidate is identified. This job description is not an exhaustive list of all functions that the position may be required to perform, and the position may be required to perform additional functions as assigned. Additionally, Searchlight reserves the right to revise the job description at any time.
Feb 11, 2026
Full time
Overview Quality Manager (Product / Retail) required at long established FMCG operation. Chinese Speaker advantage. Responsibilities To lead quality standards across the business. To liaise with our buying, supplier and imports network in order to outline clients expectations in regard to suitability and legal compliance of products purchased. Key Accountabilities - Quality Assurance. Ensure that the procedural requirements are in place on the scheme to comply with NQA /ISO Quality Management Plan. Ensure that the Project Quality Plans are in place, maintained, kept up to date, and that additional controls are added to suit the site practice. Provide leadership and line management to the Quality team (UK). Provide leadership and organisation/Scheduling to the Quality team (FE). Lead the quality interface with the Imports department to ensure all inbound materials meet regulatory, customer, and internal quality standards. Work closely with Imports to schedule and prioritise sampling, and inspection activities for incoming shipments based on productions. Act as the QA point of contact for Imports on all matters involving incoming shipments, quality holds, deviations, and regulatory documentation. Review all inspection reports against Specifications and updating D365. Prepare and issue Quality Reports to business/ partner/ customers when required. Develop and maintain collaborative relationships with the Warehouse management and Quality Control Team. Promote a continuous improvement and right first-time culture on the project. Monitor any changes in documentation, legal alterations or any information relating to, or could have an impact on, the quality assurance of products. Provide training/assistance/mentoring in Quality systems to site-based staff as required. Share best practice and lessons learnt. Chair quality management meetings for the wider team including customers/ partners representatives, including Quality Risk Reviews. Manage the inspection and testing regime both internally or overseas inspection process. Manage the NCR, corrective action and defect management process (including any chargebacks). Manage and maintain Audit assessments with factories and Key Account customers. Ensuring that the organisation complies with regulations guiding product manufacturing, packaging/ Waste, safety, and quality. Evaluate, assesses and determine corrective actions for quality issues reported. Lead any investigations and action: Health and Safety incidents, customer issues, poor item/category performance. Serves as the lead Quality contact for key retail customers, supporting audits, quality risk reviews, product approvals, and issue resolution. Leads factory-facing quality management, including supplier audits, corrective action plans, and ongoing performance improvement. Chairs customer and supplier quality meetings, managing escalations, non-conformances, and corrective actions through to resolution. Process Improvement QMS maintenance & improvement activities ISO 9001 Manage all legal requirements regarding WEEE and RoHS Directives and continually keeping all company records updated, with all aspects of legality of EC declarations. Deal with all certification including National Accounts and International customers. Team Management and Development. Sustainability and environmental and social performance (on CO emissions data). Auditing, NCRs, CAPs, Investigations, Data analysis, etc. Quality strategy and business objectives. Critical Skills/Knowledge The ability to identify key issues, evaluate data, and draw informed conclusions Ability to write both procedural documents and less formal training materials in a clear and consistent manner Effective time and workload management Ability to define goals and plan to deliver them Ability to work to deadlines and manage changing priorities Ability and desire to travel to meet the requirements of the role Flexible approach Experience & Qualifications Minimum Experience: 5+ years of experience working in Quality role Minimum Experience: 5+ years auditing experience. Preferred Experience: QA or Product in the Retail or Consumer Product industries. Additional Information Section 5: Additional Essential Job Requirements Maintain regular and punctual attendance. Ability to comply with all company policies and procedures. Excellent oral and written communication skills. Ability to work under pressure in order to meet strict deadlines. Ability to work overtime if needed. Ability to travel overseas. Note: Keep in mind the position could be filled from any market and we can modify the qualifications section later based on market specific description regulations once a candidate is identified. This job description is not an exhaustive list of all functions that the position may be required to perform, and the position may be required to perform additional functions as assigned. Additionally, Searchlight reserves the right to revise the job description at any time.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 11, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
.Senior Product Manager II page is loaded Senior Product Manager IIlocations: UK - London (London Wall): Amsterdamtime type: Full timeposted on: Posted Todayjob requisition id: R107523 About our Team Within the A&G Product management team we are responsible for LeapSpace, a research-grade AI-assisted workspace that helps researchers work faster, think deeper and achieve more in one secure environment.Our team is agile, diverse, and international. We fully embrace iterative, evidence-based product development with a strong emphasis on meeting customer needs. We take pride in contributing to making the world a better place by supporting the scientific community. About the Role We are seeking a highly experienced Senior Product Manager with a number of years of relevant experience and a proven track record in product management to join the LeapSpace PM team. LeapSpace launched commercially in January 2026, and in order to scale rapidly and sustainably, we are looking to welcome additional product managers to our team.Reporting to the Product Director responsible for ecosystem integration, you will be one of two Senior Product Managers driving integration with the wider research ecosystem through API, MCP, and other integration methods, taking LeapSpace to where researchers work. Responsibilities Lead strategic partnership discussions with market leaders in generative AI and researcher workflow Drive product integration with key external partners Execute the product strategy to drive adoption, engagement, and retention Manage the product backlog Coordinate within the team and across various teams to ensure fast delivery Lead regular ceremonies such as stand-ups and demo/retro session Identify and resolve operational blockers to improve the team's overall operational excellence Respond to inquiries from customers and the sales team in a timely manner. Represent the team in customer engagements and external webinars/conferences, showcasing LeapSpace's value and capabilities. Requirements A number of years in product management or equivalent, with a successful track record of driving business growth. Proven ability to thrive in an agile environment and effectively manage uncertainties; experience in a startup is highly desirable. Genuine interest in supporting the scientific community and understanding their unique needs Familiarity with AI technologies and their applications in the industry, particularly generative AI, is advantageous. Demonstrated experience in executing product strategies and translating high-level objectives into actionable plans. Strong background in customer discovery methodologies, focusing on understanding customer pain points and delivering solutions. Experience in supporting go-to-market (GTM) execution. Excellent communication and presentation abilities, capable of representing the team and effectively conveying product vision and strategy. Strong analytical capabilities, utilizing data-driven insights, experiments to inform decision-making. Strong leadership skills to inspire and motivate the team in achieving aspirational objectives. Cross-functional leadership experience, adept at navigating complex stakeholder relationships and fostering collaboration. Work in a way that works for you: We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the business: A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Feb 11, 2026
Full time
.Senior Product Manager II page is loaded Senior Product Manager IIlocations: UK - London (London Wall): Amsterdamtime type: Full timeposted on: Posted Todayjob requisition id: R107523 About our Team Within the A&G Product management team we are responsible for LeapSpace, a research-grade AI-assisted workspace that helps researchers work faster, think deeper and achieve more in one secure environment.Our team is agile, diverse, and international. We fully embrace iterative, evidence-based product development with a strong emphasis on meeting customer needs. We take pride in contributing to making the world a better place by supporting the scientific community. About the Role We are seeking a highly experienced Senior Product Manager with a number of years of relevant experience and a proven track record in product management to join the LeapSpace PM team. LeapSpace launched commercially in January 2026, and in order to scale rapidly and sustainably, we are looking to welcome additional product managers to our team.Reporting to the Product Director responsible for ecosystem integration, you will be one of two Senior Product Managers driving integration with the wider research ecosystem through API, MCP, and other integration methods, taking LeapSpace to where researchers work. Responsibilities Lead strategic partnership discussions with market leaders in generative AI and researcher workflow Drive product integration with key external partners Execute the product strategy to drive adoption, engagement, and retention Manage the product backlog Coordinate within the team and across various teams to ensure fast delivery Lead regular ceremonies such as stand-ups and demo/retro session Identify and resolve operational blockers to improve the team's overall operational excellence Respond to inquiries from customers and the sales team in a timely manner. Represent the team in customer engagements and external webinars/conferences, showcasing LeapSpace's value and capabilities. Requirements A number of years in product management or equivalent, with a successful track record of driving business growth. Proven ability to thrive in an agile environment and effectively manage uncertainties; experience in a startup is highly desirable. Genuine interest in supporting the scientific community and understanding their unique needs Familiarity with AI technologies and their applications in the industry, particularly generative AI, is advantageous. Demonstrated experience in executing product strategies and translating high-level objectives into actionable plans. Strong background in customer discovery methodologies, focusing on understanding customer pain points and delivering solutions. Experience in supporting go-to-market (GTM) execution. Excellent communication and presentation abilities, capable of representing the team and effectively conveying product vision and strategy. Strong analytical capabilities, utilizing data-driven insights, experiments to inform decision-making. Strong leadership skills to inspire and motivate the team in achieving aspirational objectives. Cross-functional leadership experience, adept at navigating complex stakeholder relationships and fostering collaboration. Work in a way that works for you: We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the business: A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Are you a commercially driven wholesale leader with strong experience across the US market? Are you looking to take ownership of US wholesale growth within a fast-growing international retail brand? Our client is an established and expanding lifestyle brand with a strong UK presence and growing US footprint. They are now seeking a Senior US Wholesale Manager to lead and accelerate wholesale growth across the United States. This is a senior, commercially focused role with full responsibility for US wholesale performance across key accounts, independents, distributors and agents. You will set the sales direction, drive revenue and build strong national relationships while working closely with UK and global teams to align strategy and seasonal priorities. Key Responsibilities: Owning and delivering the US wholesale growth strategy Setting targets, managing forecasts and driving sales performance Leading and developing the US wholesale team and rep network Managing and expanding key account relationships Identifying new territories and distribution opportunities Collaborating cross-functionally with Marketing, Product and Ecommerce teams Key Skills & Experience: Strong understanding of the US wholesale market Proven success driving revenue growth within fashion, accessories or lifestyle brands Experience leading sales teams or representative networks Commercially astute with forecasting and budgeting capability Strong negotiation and relationship-building skills Comfortable operating independently in a high-growth environment Additional Information: Full-time, permanent role Hybrid working, approximately 3 days per week on-site Location: Banbury, UK or Mooresville, North Carolina Competitive wider benefits package International travel may be required If you would like to apply for this opportunity, please submit an up-to-date CV including details of your current salary, salary expectations and notice period. You can also call Daniel Marlow on (phone number removed) for a discreet and confidential discussion about the role, or view contact details here: (url removed)/
Feb 11, 2026
Full time
Are you a commercially driven wholesale leader with strong experience across the US market? Are you looking to take ownership of US wholesale growth within a fast-growing international retail brand? Our client is an established and expanding lifestyle brand with a strong UK presence and growing US footprint. They are now seeking a Senior US Wholesale Manager to lead and accelerate wholesale growth across the United States. This is a senior, commercially focused role with full responsibility for US wholesale performance across key accounts, independents, distributors and agents. You will set the sales direction, drive revenue and build strong national relationships while working closely with UK and global teams to align strategy and seasonal priorities. Key Responsibilities: Owning and delivering the US wholesale growth strategy Setting targets, managing forecasts and driving sales performance Leading and developing the US wholesale team and rep network Managing and expanding key account relationships Identifying new territories and distribution opportunities Collaborating cross-functionally with Marketing, Product and Ecommerce teams Key Skills & Experience: Strong understanding of the US wholesale market Proven success driving revenue growth within fashion, accessories or lifestyle brands Experience leading sales teams or representative networks Commercially astute with forecasting and budgeting capability Strong negotiation and relationship-building skills Comfortable operating independently in a high-growth environment Additional Information: Full-time, permanent role Hybrid working, approximately 3 days per week on-site Location: Banbury, UK or Mooresville, North Carolina Competitive wider benefits package International travel may be required If you would like to apply for this opportunity, please submit an up-to-date CV including details of your current salary, salary expectations and notice period. You can also call Daniel Marlow on (phone number removed) for a discreet and confidential discussion about the role, or view contact details here: (url removed)/
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 11, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. Our Insurance Industry team is recruiting for ambitious and inquisitive Mangers with a specialism in the insurance industry or an interest in specialising in this sector. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. Our Insurance team is made up of specialist with a passion for their sector. Working with many of the Uk's leading insurance Groups we will expand your knowledge, building on your strong foundations in audit. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will; Act as a major point of contact within the firm for the audited entity, together with the Partner. Build and maintain strong relationships with stakeholders at senior levels, to develop a strong commercial understanding of the audited entity. Identify and recognise business and sales opportunities and inform the Partner as appropriate. Act as an ambassador of the firm, participates in office marketing events, keeps abreast of the wide range of service the firm offers. Recruit, retain, develop and motivate our employees, which includes participating in graduate recruitment, ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees. Complete assignments within agreed budgets and timescales and identify opportunities for additional billings. ACCA/ACA/ICAS qualified or overseas equivalent. Previous experience of managing people. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering. Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures. Project Management experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 11, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. Our Insurance Industry team is recruiting for ambitious and inquisitive Mangers with a specialism in the insurance industry or an interest in specialising in this sector. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. Our Insurance team is made up of specialist with a passion for their sector. Working with many of the Uk's leading insurance Groups we will expand your knowledge, building on your strong foundations in audit. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will; Act as a major point of contact within the firm for the audited entity, together with the Partner. Build and maintain strong relationships with stakeholders at senior levels, to develop a strong commercial understanding of the audited entity. Identify and recognise business and sales opportunities and inform the Partner as appropriate. Act as an ambassador of the firm, participates in office marketing events, keeps abreast of the wide range of service the firm offers. Recruit, retain, develop and motivate our employees, which includes participating in graduate recruitment, ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees. Complete assignments within agreed budgets and timescales and identify opportunities for additional billings. ACCA/ACA/ICAS qualified or overseas equivalent. Previous experience of managing people. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering. Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures. Project Management experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Here at Deichmann we are looking to appoint a Trainee Store Manager. You will join us on a full time, permanent basis and in return will receive an initial salary of £29,500 per annum. Initially based in a store on the district, following training you will support and cover stores such as Milton Keynes, Northampton, Luton, Bedford, Hemel and Weston Favell. We are passionate about ensuring our staff succeed, the role of Trainee Manager is no exception! Following training you will support and hold stores either on a planned or adhoc basis across the surrounding area. We have dedicated trainers in the business that will support you every step of the way along side our management team. You will undergo first class training and development, with a view to you potentially becoming a Cover Manager at the end of your training, and then potentially on to becoming Store Manager of your own Store. You must be fully flexible in terms of travel as you will be working in a number of different stores (all travel paid!) and you will have previous experience of working in retail or a related sector. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service. Key activities: Motivate and coach the team to deliver excellent customer service Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service Resourcing / drafting rotas, working within budget Stock management Analysing and interpreting sales performance data and reports Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights Ensure all company standards are implemented and maintained i.e. merchandising, admin Support the delivery of KPI s, meeting all company standards Assist in recruitment and training of the team Personal characteristics: A hands on leader, with experience in retail or a related industry sector Have a positive flexible approach with a can do attitude Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment Have the confidence and ability to motivate, coach and inspire the team Numerate Attention to detail Good communicator Be methodical, organised and have a structured approach to work Spatial awareness Be fully flexible across the week This is a fantastic opportunity for a successful and ambitious Team Member or Supervisor, looking to progress their career into Store Management to join a successful international retail brand, work within a fast paced, welcoming and growing team in a secure company that has continued to expand through the Pandemic. If you would like to join the team at Deichmann UK as our Trainee Manager and you meet the job requirements, please click apply. We d love to hear from you!
Feb 11, 2026
Full time
Here at Deichmann we are looking to appoint a Trainee Store Manager. You will join us on a full time, permanent basis and in return will receive an initial salary of £29,500 per annum. Initially based in a store on the district, following training you will support and cover stores such as Milton Keynes, Northampton, Luton, Bedford, Hemel and Weston Favell. We are passionate about ensuring our staff succeed, the role of Trainee Manager is no exception! Following training you will support and hold stores either on a planned or adhoc basis across the surrounding area. We have dedicated trainers in the business that will support you every step of the way along side our management team. You will undergo first class training and development, with a view to you potentially becoming a Cover Manager at the end of your training, and then potentially on to becoming Store Manager of your own Store. You must be fully flexible in terms of travel as you will be working in a number of different stores (all travel paid!) and you will have previous experience of working in retail or a related sector. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service. Key activities: Motivate and coach the team to deliver excellent customer service Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service Resourcing / drafting rotas, working within budget Stock management Analysing and interpreting sales performance data and reports Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights Ensure all company standards are implemented and maintained i.e. merchandising, admin Support the delivery of KPI s, meeting all company standards Assist in recruitment and training of the team Personal characteristics: A hands on leader, with experience in retail or a related industry sector Have a positive flexible approach with a can do attitude Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment Have the confidence and ability to motivate, coach and inspire the team Numerate Attention to detail Good communicator Be methodical, organised and have a structured approach to work Spatial awareness Be fully flexible across the week This is a fantastic opportunity for a successful and ambitious Team Member or Supervisor, looking to progress their career into Store Management to join a successful international retail brand, work within a fast paced, welcoming and growing team in a secure company that has continued to expand through the Pandemic. If you would like to join the team at Deichmann UK as our Trainee Manager and you meet the job requirements, please click apply. We d love to hear from you!
Logistics Co-ordinator page is loaded Logistics Co-ordinatorlocations: Manchester - Hiberniatime type: Full timeposted on: Posted Todayjob requisition id: R191081, United Kingdom Job Family Group: Downstream Supply Chain Worker Type: Regular Posting Start Date: February 9, 2026 Business Unit: Downstream and Renewables Experience Level: Early Careers Job Description: Lubricants EMEA (Europe Middle East and Africa) has a relatively new facility in Manchester UK (Midel) that has been integrated into Shell this year. This is an opportunity to join a Logistics team in Manchester that ships several new Shell products globally to many important customers such as Siemens and Hitachi.As the Logistics Coordinator, you will play a pivotal role in strengthening the team's understanding of end-to-end Planning and Logistics processes, enabling continuous process improvements and establishing clear, effective interfaces with cross-functional partners.The supply hub produces the products in Manchester in bulk and several pack types; they are then supplied by sales order or STO to customers and warehouses globally. What you'll be doing Accountabilities: Shipment confirmation and creation of all documentation associated with movement of goods to customers globally and other Shell sites including accuracy of tariffs, billing and invoices Raising delivery documents, COA and batch managed certification with the Lab as well as invoices for end customers and Shell Intercompany locations Solution enabling e.g. delivery, credit or bill block removal, changes to BoL, shipping notes, DNs etc where data is incorrect or doesn't match. Root cause analysis thinking should also be used to try to limit reoccurrence of these issues Where new routes are required for Shell warehouses or customers, ensure incoterms are agreed and support master data set up to enable the products to move easily from Manchester to their destination without any customs issues and with tariffs obtained from the hauler in place in GSAP Communicate clearly with haulers and other Shell regions to collaborate and solve any issues, give ETA visibility, directly or using the haulers e-tools or TMS Help resolve any customs clearance issues or master data changes necessary for the product to be supplied Transact in GSAP any stock returns or stock volumes delivered differences. Support the Logistics /Scheduling Manager in keeping stock accuracy at 99% Carry out GSAP and TMS EDI checks to ensure data is travelling as required and that interfaces work to give visibility and confidence that system processes are working Keep master data in GSAP and TMS correct to ensure ease of transactions without error What you bring Hands On Experience with Global Export and Customs Compliance Practical Experience with GSAP and Transportation Management Systems (TMS) Strong Problem Solving & Analytical Capability Exceptional Communication & Cross Functional Collaboration Skills Advanced MS Excel ExpertiseCompetencies: Supply Chain Scheduling & Coordination Transport & Distribution co-ordination Proficiency in Supply Chain Applications & Digital Tools Supply Chain Applications Usage What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together Continuously grow the transferable skills you need to get ahead Work at the forefront of technology, trends, and practices Collaborate with experienced colleagues with unique expertise Achieve your balance in a value-led culture that encourages you to be the best version of yourself Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world Take advantage of paid parental leave, including for non-birthing parents Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply Grow as you progress through diverse career opportunities in national and international teams Gain access to a wide range of training and development programmes Note: As part of your application, please submit a motivation letter along with your resume. The motivation letter should outline your reasons for applying to this position and how your skills and experiences align with the job requirements. This will help us better understand your interest in the role and your suitability for the position. Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, any other) during the application or interview process, please let us know directly via . We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs. We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, . Shell in The United Kingdom Shell is a vital contributor to the UK, supporting energy security, jobs and economic value. We provide energy to fuel homes, hospitals, schools, vehicles, machinery and factories. Our history here dates back over 125 years. A UK-headquartered global energy leader, and leading FTSE multinational, we are active across the country's energy system.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
Feb 11, 2026
Full time
Logistics Co-ordinator page is loaded Logistics Co-ordinatorlocations: Manchester - Hiberniatime type: Full timeposted on: Posted Todayjob requisition id: R191081, United Kingdom Job Family Group: Downstream Supply Chain Worker Type: Regular Posting Start Date: February 9, 2026 Business Unit: Downstream and Renewables Experience Level: Early Careers Job Description: Lubricants EMEA (Europe Middle East and Africa) has a relatively new facility in Manchester UK (Midel) that has been integrated into Shell this year. This is an opportunity to join a Logistics team in Manchester that ships several new Shell products globally to many important customers such as Siemens and Hitachi.As the Logistics Coordinator, you will play a pivotal role in strengthening the team's understanding of end-to-end Planning and Logistics processes, enabling continuous process improvements and establishing clear, effective interfaces with cross-functional partners.The supply hub produces the products in Manchester in bulk and several pack types; they are then supplied by sales order or STO to customers and warehouses globally. What you'll be doing Accountabilities: Shipment confirmation and creation of all documentation associated with movement of goods to customers globally and other Shell sites including accuracy of tariffs, billing and invoices Raising delivery documents, COA and batch managed certification with the Lab as well as invoices for end customers and Shell Intercompany locations Solution enabling e.g. delivery, credit or bill block removal, changes to BoL, shipping notes, DNs etc where data is incorrect or doesn't match. Root cause analysis thinking should also be used to try to limit reoccurrence of these issues Where new routes are required for Shell warehouses or customers, ensure incoterms are agreed and support master data set up to enable the products to move easily from Manchester to their destination without any customs issues and with tariffs obtained from the hauler in place in GSAP Communicate clearly with haulers and other Shell regions to collaborate and solve any issues, give ETA visibility, directly or using the haulers e-tools or TMS Help resolve any customs clearance issues or master data changes necessary for the product to be supplied Transact in GSAP any stock returns or stock volumes delivered differences. Support the Logistics /Scheduling Manager in keeping stock accuracy at 99% Carry out GSAP and TMS EDI checks to ensure data is travelling as required and that interfaces work to give visibility and confidence that system processes are working Keep master data in GSAP and TMS correct to ensure ease of transactions without error What you bring Hands On Experience with Global Export and Customs Compliance Practical Experience with GSAP and Transportation Management Systems (TMS) Strong Problem Solving & Analytical Capability Exceptional Communication & Cross Functional Collaboration Skills Advanced MS Excel ExpertiseCompetencies: Supply Chain Scheduling & Coordination Transport & Distribution co-ordination Proficiency in Supply Chain Applications & Digital Tools Supply Chain Applications Usage What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together Continuously grow the transferable skills you need to get ahead Work at the forefront of technology, trends, and practices Collaborate with experienced colleagues with unique expertise Achieve your balance in a value-led culture that encourages you to be the best version of yourself Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world Take advantage of paid parental leave, including for non-birthing parents Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply Grow as you progress through diverse career opportunities in national and international teams Gain access to a wide range of training and development programmes Note: As part of your application, please submit a motivation letter along with your resume. The motivation letter should outline your reasons for applying to this position and how your skills and experiences align with the job requirements. This will help us better understand your interest in the role and your suitability for the position. Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, any other) during the application or interview process, please let us know directly via . We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs. We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, . Shell in The United Kingdom Shell is a vital contributor to the UK, supporting energy security, jobs and economic value. We provide energy to fuel homes, hospitals, schools, vehicles, machinery and factories. Our history here dates back over 125 years. A UK-headquartered global energy leader, and leading FTSE multinational, we are active across the country's energy system.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. 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Overview Agrochemical Commercial Manager - Agrochemical Commercial Manager (Senior / Strategic) - Chelmsford - Senior Level Salary The Job This role is responsible for driving the overall commercial performance of the agrochemical portfolio across the merchant business. You will lead pricing strategy, supplier negotiations, rebate structures, and product positioning, while supporting agronomy and sales teams to deliver profitable growth. This is a strategic role with operational visibility, requiring strong commercial judgement and market awareness. The Company Our client is a progressive but traditionally run agricultural merchant investing in its crop inputs offering and long-term trading relationships. The Candidate Strong commercial background within agrochemicals or agricultural inputs Proven experience negotiating with suppliers and managing commercial agreements Strategic thinker with a practical, merchant-led mindset Comfortable operating at senior level and influencing decision-making The Package Senior-level salary DOE Performance-related incentives High-impact, commercially influential role Please email your CV to Bradley Frost, Senior Recruitment Delivery Consultant, . Keep up-to-date with the latest opportunities from Agricultural Recruitment Specialists by registering on our website: and following us on LinkedIn, Instagram, Facebook and Twitter. As a leading and esteemed recruitment agency specialising in the agriculture, food, horticulture, equestrian, animal health and rural sectors, Agricultural Recruitment Specialists prioritise roles across sales, management, marketing, operations and technical and engineering fields, including international and senior-level positions within our specialised sectors. Our suite of services encompasses bespoke recruitment solutions, executive search, candidate profiling, knowledge sharing, targeted advertising and comprehensive recruitment support. To discover how we can assist in advancing your career or meeting your recruitment needs, please visit or contact our recruitment team on or on our international number: . We are renowned for connecting the finest talent throughout the world with the best brands and organisations.
Feb 11, 2026
Full time
Overview Agrochemical Commercial Manager - Agrochemical Commercial Manager (Senior / Strategic) - Chelmsford - Senior Level Salary The Job This role is responsible for driving the overall commercial performance of the agrochemical portfolio across the merchant business. You will lead pricing strategy, supplier negotiations, rebate structures, and product positioning, while supporting agronomy and sales teams to deliver profitable growth. This is a strategic role with operational visibility, requiring strong commercial judgement and market awareness. The Company Our client is a progressive but traditionally run agricultural merchant investing in its crop inputs offering and long-term trading relationships. The Candidate Strong commercial background within agrochemicals or agricultural inputs Proven experience negotiating with suppliers and managing commercial agreements Strategic thinker with a practical, merchant-led mindset Comfortable operating at senior level and influencing decision-making The Package Senior-level salary DOE Performance-related incentives High-impact, commercially influential role Please email your CV to Bradley Frost, Senior Recruitment Delivery Consultant, . Keep up-to-date with the latest opportunities from Agricultural Recruitment Specialists by registering on our website: and following us on LinkedIn, Instagram, Facebook and Twitter. As a leading and esteemed recruitment agency specialising in the agriculture, food, horticulture, equestrian, animal health and rural sectors, Agricultural Recruitment Specialists prioritise roles across sales, management, marketing, operations and technical and engineering fields, including international and senior-level positions within our specialised sectors. Our suite of services encompasses bespoke recruitment solutions, executive search, candidate profiling, knowledge sharing, targeted advertising and comprehensive recruitment support. To discover how we can assist in advancing your career or meeting your recruitment needs, please visit or contact our recruitment team on or on our international number: . We are renowned for connecting the finest talent throughout the world with the best brands and organisations.
About Lawhive Our mission is to make the law accessible to everyone. The legal industry is built on technology and processes that haven't been updated in hundreds of years - that's why we've reinvented the entire model from the ground up with our own bespoke AI operating system at the core. Lawhive is a regulated law firm with an AI-native platform built to amplify expertise and revolutionise the way people practice law, leading to exceptional outcomes for clients and lawyers. Lawhive Labs is how we bring this vision to life. It's our frontier lab that combines top engineering, design, AI and legal talent from around the world, joining forces to build the future of law. We're backed by top-tier investors, including Google Ventures, Balderton Capital and TQ Ventures, and in December 2024, we secured $40M Series A funding round to facilitate international expansion and to grow our team, representing one of the five largest Series A rounds in Europe for 2024. We're headquartered in London and in 2025 successfully launched in the US and we're just getting started. Engineering at Lawhive We are a team of 40 engineers and researchers, responsible for architecting, building and running Lawhive's platform, relied on by hundreds of legal professionals every day in the UK, US, and beyond. There are lots of problems we have yet to solve, and plenty we're not aware of yet! In the next 12 months, we're focused on: Pushing the envelope on the user experience of lawyers' AI interactions. We're not satisfied with "chat" as a default and are inventing a new paradigm for human/machine interaction Building modularity and country independence into the heart of our platform. We've recently expanded to the US and are building the world's first global consumer law firm Full stack AI-native legal services: we're not only building software, we're an AI-native law firm The Role This role is all about building the next evolution of Lawhive's platform - making a difference to our customers and propelling Lawhive to the next step-change in growth. On a daily basis you'll be working alongside designers, product managers, AI researchers, and the wider engineering group. As an engineer, you'll be responsible for the inception of software in design and development phase, all the way through to testing, release, and running in production. A day at Lawhive as an engineer might look something like: 9:30am: Team updates in standup 10am: Join a "Lawyer walkthrough" to learn more about how one of our marketplace lawyers use the product 11am: Review a "tech proposal" suggesting changes to one of our key services 11:30-5pm: Time for some heads down engineering time! Our core platform is a TypeScript based monorepo 4pm-5pm: Join our fortnightly engineering meeting to hear about other teams' updates, share what your team has been working on, and listen to a deep-dive talk Our tech stack and day to day tools are: TypeScript for the majority of our applications, frontends, and microservices Python for data ingestion and our AI services AWS for our cloud infrastructure Postgres for our data storage Terraform for defining infrastructure as code What the job involves Building entire products and features using modern technologies across the entire stack with a highly technical team Resolving technical issues and making critical decisions which affect our apps, sites and projects Delivering delightful user experiences and being user-focused in decision making Ensuring our products evolve quickly and safely with the best development, security and testing practices Ensuring your own and the team's code and product quality is consistently high and improving Assisting with hiring and technical leadership Requirements You're opinionated and want to help us change the legal system for the better You have a track record of delivering exceptional work and can demonstrate it You have experience in fast paced and high growth environments You are highly organised and can demonstrate your attention to detail You're motivated and ambitious, capable of learning and adapting quickly You have deep understanding of our tech stack having built modern apps using best practices You've been a senior contributor in a high output engineering team and have experience moving fast (Kanban, CI/CD, DevOps, Serverless) You have worked in product teams alongside product managers and designers You have built products from the ground up and can confidently solve most product problems You have worked in product-driven companies making decisions which impact tens of thousands of users You have an eye for design and knowledge of best security practices Interview process Introductory call with our Talent team 1:1 with your hiring manager Live technical assessment - systems design and pairing with two of our engineers Values interview with our CTO/Co-founder We offer! UK Benefits: Meaningful early stage equity at one of Europe's fastest growing startups ️ 33 days' annual leave (25 + bank holidays) plus your birthday off Pension contribution via Nest 20% off legal fees through Lawhive Top-spec equipment - MacBook/Windows ️ Regular team building activities and socials! Diversity at Lawhive At Lawhive, we know that diversity of thought is critical to delivering outlier outcomes. As such, we're always working hard to ensure we build a diverse, inclusive team, and as we scale, we'll only ever increase the focus we apply to this.
Feb 11, 2026
Full time
About Lawhive Our mission is to make the law accessible to everyone. The legal industry is built on technology and processes that haven't been updated in hundreds of years - that's why we've reinvented the entire model from the ground up with our own bespoke AI operating system at the core. Lawhive is a regulated law firm with an AI-native platform built to amplify expertise and revolutionise the way people practice law, leading to exceptional outcomes for clients and lawyers. Lawhive Labs is how we bring this vision to life. It's our frontier lab that combines top engineering, design, AI and legal talent from around the world, joining forces to build the future of law. We're backed by top-tier investors, including Google Ventures, Balderton Capital and TQ Ventures, and in December 2024, we secured $40M Series A funding round to facilitate international expansion and to grow our team, representing one of the five largest Series A rounds in Europe for 2024. We're headquartered in London and in 2025 successfully launched in the US and we're just getting started. Engineering at Lawhive We are a team of 40 engineers and researchers, responsible for architecting, building and running Lawhive's platform, relied on by hundreds of legal professionals every day in the UK, US, and beyond. There are lots of problems we have yet to solve, and plenty we're not aware of yet! In the next 12 months, we're focused on: Pushing the envelope on the user experience of lawyers' AI interactions. We're not satisfied with "chat" as a default and are inventing a new paradigm for human/machine interaction Building modularity and country independence into the heart of our platform. We've recently expanded to the US and are building the world's first global consumer law firm Full stack AI-native legal services: we're not only building software, we're an AI-native law firm The Role This role is all about building the next evolution of Lawhive's platform - making a difference to our customers and propelling Lawhive to the next step-change in growth. On a daily basis you'll be working alongside designers, product managers, AI researchers, and the wider engineering group. As an engineer, you'll be responsible for the inception of software in design and development phase, all the way through to testing, release, and running in production. A day at Lawhive as an engineer might look something like: 9:30am: Team updates in standup 10am: Join a "Lawyer walkthrough" to learn more about how one of our marketplace lawyers use the product 11am: Review a "tech proposal" suggesting changes to one of our key services 11:30-5pm: Time for some heads down engineering time! Our core platform is a TypeScript based monorepo 4pm-5pm: Join our fortnightly engineering meeting to hear about other teams' updates, share what your team has been working on, and listen to a deep-dive talk Our tech stack and day to day tools are: TypeScript for the majority of our applications, frontends, and microservices Python for data ingestion and our AI services AWS for our cloud infrastructure Postgres for our data storage Terraform for defining infrastructure as code What the job involves Building entire products and features using modern technologies across the entire stack with a highly technical team Resolving technical issues and making critical decisions which affect our apps, sites and projects Delivering delightful user experiences and being user-focused in decision making Ensuring our products evolve quickly and safely with the best development, security and testing practices Ensuring your own and the team's code and product quality is consistently high and improving Assisting with hiring and technical leadership Requirements You're opinionated and want to help us change the legal system for the better You have a track record of delivering exceptional work and can demonstrate it You have experience in fast paced and high growth environments You are highly organised and can demonstrate your attention to detail You're motivated and ambitious, capable of learning and adapting quickly You have deep understanding of our tech stack having built modern apps using best practices You've been a senior contributor in a high output engineering team and have experience moving fast (Kanban, CI/CD, DevOps, Serverless) You have worked in product teams alongside product managers and designers You have built products from the ground up and can confidently solve most product problems You have worked in product-driven companies making decisions which impact tens of thousands of users You have an eye for design and knowledge of best security practices Interview process Introductory call with our Talent team 1:1 with your hiring manager Live technical assessment - systems design and pairing with two of our engineers Values interview with our CTO/Co-founder We offer! UK Benefits: Meaningful early stage equity at one of Europe's fastest growing startups ️ 33 days' annual leave (25 + bank holidays) plus your birthday off Pension contribution via Nest 20% off legal fees through Lawhive Top-spec equipment - MacBook/Windows ️ Regular team building activities and socials! Diversity at Lawhive At Lawhive, we know that diversity of thought is critical to delivering outlier outcomes. As such, we're always working hard to ensure we build a diverse, inclusive team, and as we scale, we'll only ever increase the focus we apply to this.
Head of Customer Experience Poole £60,000 A fast-scaling, multi-brand direct-to-consumer eCommerce group is seeking a Head of Customer Experience to take full ownership of the end-to-end customer journey across multiple brands and international markets. Operating across the UK, North America, Australia and beyond, this business sells directly to consumers through Shopify-based platforms and is on an ambitious growth trajectory toward significant revenue milestones. Customer trust, retention, and brand loyalty sit at the heart of that ambition, and this role plays a critical part in delivering it. This is a senior, hands-on leadership role , combining strategic ownership with operational execution, using data, systems, and AI to make customer experience a genuine competitive advantage. As Head of Customer Experience , you ll own and elevate every customer touchpoint, from pre-purchase through delivery, aftercare, and long-term retention, across multiple brands and territories. You ll lead a remote, 7-day-a-week customer service operation , supported by a Team Manager and a dedicated Quality Control function, while working closely with operations, product, marketing, and logistics teams. This role requires both strategic vision and sleeves-rolled-up execution . You ll set direction, solve systemic issues, and still be comfortable stepping into complex escalations when needed. What s on offer A senior, high-impact role with ownership of customer experience across multiple global brands Flexible working hours (after probation) Office-based leadership position in Poole, working closely with senior operational stakeholders Opportunity to shape CX as a core growth driver within a fast-scaling D2C group Strong investment in systems, data, and AI Competitive salary package aligned to seniority and experience 25 days holiday + BH Fantastic work social events (Trips abroad!) Key responsibilities Own the end-to-end customer experience across multiple brands, markets, and touchpoints, from pre-purchase through long-term retention. Define and execute a CX strategy aligned to growth, brand positioning, and customer lifetime value. Drive operational excellence, improving response times, resolution rates, satisfaction, and consistency at scale. Own complex escalations and high-impact customer issues, remaining hands-on where required. Optimise CX systems and tooling, with Gorgias at the core, leveraging automation and AI to improve efficiency and insight. Act as the voice of the customer, feeding insights into product, operations, fulfilment, and marketing teams. Ensure quality, compliance, and brand consistency across all customer communications and markets. Experience required: Significant experience in a senior CX or customer operations leadership role within a B2C / D2C environment Proven ability to improve CX in ways that directly impact growth, retention, and efficiency Experience leading remote, multi-shift customer service teams at scale Strong hands-on experience with Gorgias (or similar platforms) in a Shopify-based business Deep understanding of Shopify order flows, fulfilment, payments, and customer lifecycle challenges Comfortable operating at both strategic and tactical levels Highly analytical, commercially aware, and solutions-focused Demonstrated experience using AI tools to enhance CX and team performance Excellent communication skills and strong stakeholder management If you re a commercially minded Customer Experience leader who thrives in complex, fast-moving environments and wants real ownership and influence, this is an opportunity to make a lasting impact. Please contact for more details.
Feb 11, 2026
Full time
Head of Customer Experience Poole £60,000 A fast-scaling, multi-brand direct-to-consumer eCommerce group is seeking a Head of Customer Experience to take full ownership of the end-to-end customer journey across multiple brands and international markets. Operating across the UK, North America, Australia and beyond, this business sells directly to consumers through Shopify-based platforms and is on an ambitious growth trajectory toward significant revenue milestones. Customer trust, retention, and brand loyalty sit at the heart of that ambition, and this role plays a critical part in delivering it. This is a senior, hands-on leadership role , combining strategic ownership with operational execution, using data, systems, and AI to make customer experience a genuine competitive advantage. As Head of Customer Experience , you ll own and elevate every customer touchpoint, from pre-purchase through delivery, aftercare, and long-term retention, across multiple brands and territories. You ll lead a remote, 7-day-a-week customer service operation , supported by a Team Manager and a dedicated Quality Control function, while working closely with operations, product, marketing, and logistics teams. This role requires both strategic vision and sleeves-rolled-up execution . You ll set direction, solve systemic issues, and still be comfortable stepping into complex escalations when needed. What s on offer A senior, high-impact role with ownership of customer experience across multiple global brands Flexible working hours (after probation) Office-based leadership position in Poole, working closely with senior operational stakeholders Opportunity to shape CX as a core growth driver within a fast-scaling D2C group Strong investment in systems, data, and AI Competitive salary package aligned to seniority and experience 25 days holiday + BH Fantastic work social events (Trips abroad!) Key responsibilities Own the end-to-end customer experience across multiple brands, markets, and touchpoints, from pre-purchase through long-term retention. Define and execute a CX strategy aligned to growth, brand positioning, and customer lifetime value. Drive operational excellence, improving response times, resolution rates, satisfaction, and consistency at scale. Own complex escalations and high-impact customer issues, remaining hands-on where required. Optimise CX systems and tooling, with Gorgias at the core, leveraging automation and AI to improve efficiency and insight. Act as the voice of the customer, feeding insights into product, operations, fulfilment, and marketing teams. Ensure quality, compliance, and brand consistency across all customer communications and markets. Experience required: Significant experience in a senior CX or customer operations leadership role within a B2C / D2C environment Proven ability to improve CX in ways that directly impact growth, retention, and efficiency Experience leading remote, multi-shift customer service teams at scale Strong hands-on experience with Gorgias (or similar platforms) in a Shopify-based business Deep understanding of Shopify order flows, fulfilment, payments, and customer lifecycle challenges Comfortable operating at both strategic and tactical levels Highly analytical, commercially aware, and solutions-focused Demonstrated experience using AI tools to enhance CX and team performance Excellent communication skills and strong stakeholder management If you re a commercially minded Customer Experience leader who thrives in complex, fast-moving environments and wants real ownership and influence, this is an opportunity to make a lasting impact. Please contact for more details.
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our Store in Kingston on a full-time permanent basis as our Store Manager, who is responsible for ensuring the store achieves targets, delivers results with commercial and operational excellence. What you'll be doing Planning the long-term Store goals Managing the overall store operations and performance Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided Managing stock levels and making key decisions about stock control to minimise loss Ensuring that promotions, sales and merchandising instructions are carried out to expected standards Taking responsibility for recruitment and retaining talent Conducting regular performance reviews and probation reviews What you'll ideally bring to the role You'll have previous retail management experience in a similar size operation A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering exceptional customer service through your team Be highly visual and have excellent commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Fully funded health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Feb 11, 2026
Full time
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our Store in Kingston on a full-time permanent basis as our Store Manager, who is responsible for ensuring the store achieves targets, delivers results with commercial and operational excellence. What you'll be doing Planning the long-term Store goals Managing the overall store operations and performance Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided Managing stock levels and making key decisions about stock control to minimise loss Ensuring that promotions, sales and merchandising instructions are carried out to expected standards Taking responsibility for recruitment and retaining talent Conducting regular performance reviews and probation reviews What you'll ideally bring to the role You'll have previous retail management experience in a similar size operation A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering exceptional customer service through your team Be highly visual and have excellent commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Fully funded health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Location: Bristol, London, Manchester Connect to your Industry Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with Defence and Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our team. If you are cleared to SC or DV level, we are very keen to hear from you. Connect to Extended Enterprise In a world that is constantly changing, organisations need to adapt quickly to respond to new risks and take advantage of new opportunities. Deloitte's Cyber practice advises organisations on how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, technology and operations. The Extended Enterprise (EE) team assists in identifying, evaluating and mitigating risks associated with external business relationships. Our services focus on improving confidence in an organisation's contractual relationships and include assisting with the validation of information exchanged between organisations and their customers, vendors and third-party service providers. Our services also help organisations improve the effectiveness and efficiency of their contract compliance monitoring processes and controls, resulting in improved business performance. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity The Deloitte Extended Enterprise IT Asset Management team is made up of business advisory professionals, as well as experienced IT practitioners, collaborating to assist clients in managing the multi-layered complexity of IT Asset Management (ITAM) programs. We offer a variety of services, from focussed diagnostics and vendor baselines to full ITAM implementations. As a neutral third party, we aim to provide a truly objective perspective on monitoring and governing IT assets. We offer a distinct approach that encompasses not just tools, but also people and processes - helping clients put the right skill sets, accountability and governance in place to effectively manage IT assets throughout the entire lifecycle. The right candidate would be expected to work in a team environment with Deloitte colleagues and client stakeholders. For more senior positions, candidates would also be expected to focus on business development and long-term client relationships, delivery of projects and managing and developing junior members of the team with the aim of growing Deloitte's IT Asset Management and Extended Enterprise practice. Connect to your skills and professional experience All applicants must hold UK security clearance to Security Check (SC) or Developed Vetting (DV) level. Essential Soft Skills We are looking for candidates with following behaviours and experience: The ability to analyse complex issues, identify root causes, and develop innovative solutions is crucial. Building and maintaining strong client relationships, understanding their needs. Clear and effective communication is vital, whether it's presenting findings, leading meetings, or collaborating with team members and clients. The capacity to mentor junior consultants and take charge of projects to achieve desired outcomes. The role often involves rapid changes and diverse projects, so adaptability to new environments and situations is key. Collaborating effectively within multidisciplinary teams, both internally and with clients, is essential for the role. The ability to handle multiple tasks and projects efficiently, meeting deadlines and managing workloads effectively, both independently and as part of a wider delivery team. Applying logical thinking, data analysis, and critical reasoning to solve complex business problems. Demonstrate a personal accountability for performance and delivery against project deadlines. Effectively managing a team, including performance evaluation, career development, and conflict resolution. The ability to address and resolve conflicts within the team and with clients, fostering a collaborative and productive work environment. Developing and implementing strategic plans to achieve both short-term and long-term objectives. A commitment to maintaining high-quality standards in project deliverables and adherence to compliance requirements. Technical Skills Our projects vary greatly, and your responsibility will differ based on the focus of the client engagement and your skillset, but could include: Strong analytical skills to collect, interpret, and manipulate software asset data to make informed decisions. Applying ITAM as a tool for business transformation, aligning software assets with clients' goals and designing and maintaining IT processes. Proficiency and hands on experience in implementation, configuration, and management of ITAM tools like ServiceNow, Snow License Manager, Flexera FNMS, and others for data collection, analysis, and reporting. Deep understanding of the SAM lifecycle, which involves developing and implementing processes to manage software assets effectively throughout their entire lifespan. Experience in negotiating software license agreements with vendors for optimal terms. Knowledge of software licensing implications in cloud environments, especially for SaaS applications. Ability to identify and mitigate risks associated with software asset management, including legal and financial risks. In-depth understanding of software licensing models and agreements across a range of software vendors e.g., Microsoft, Adobe, SAP, Autodesk, IBM, Oracle, Microfocus, Citrix, VMWare, RedHat, Open-Source GNU. The ability to create baseline, both manually and within SAM Tool, to ensure software compliance through tracking and reconciliation of licences. Identifying opportunities for cost savings and efficiency in software licensing and usage. The ability to analyse and rationalise an organisation's software applications, optimising the software portfolio to reduce redundancy and costs. Desirable skills The following skills and competencies are beneficial: Experience working in or with Government organisations, including the handling of assets subject to the Government Security Classification Policy. Familiarity with the fundamentals of Gen AI and how it can be applied in SAM processes, particularly in automating data analysis, trainings, contract analysis, service desk automation, chatbots, pattern recognition, and predictive modelling for more efficient and data-driven software asset management. Possession of relevant certifications, such as Certified Software Asset Manager (CSAM) or Certified IT Asset Manager (CITAM), CIS-ServiceNow SAM Pro, FinOps or equivalent which demonstrate expertise in SAM. Possession of project management certifications (e.g., PMP or PRINCE2 or equivalent) to effectively manage SAM projects and deliver engagements on time and within budget. Familiarity with international SAM standards, such as ISO 19770, ITIL to ensure compliance and best practices. Strong vendor management skills for effective negotiation, conflict resolution, and collaboration with software vendors. Proficiency in computer programming languages like PowerShell, SQL, Macros, VBScript, HTML, visualisation tools like Tableau, Qlik Sense or similar. Understanding computer hardware components, networking, domains, firewall, ports, DNS, Active Directory principles. Extensive experience working with large I.T systems or a bachelor's degree or equivalent in information technology, business, or related field. Skill in managing project budgets, forecasting, and resource allocation for projects to ensure financial targets are met. Identifying new business opportunities, building relationships with clients, eminence and contributing to the firm's growth. Proven ability to generate sales leads, sales support by responding to Request for Proposals (RFP), Invitation to Tenders (ITT). Maintaining a strong industry presence through participation in conferences, events, and industry associations to stay updated on industry trends and establish professional credibility. Strong skills in Microsoft Office applications, including Excel, Word, PowerPoint, and Access, for data analysis, reporting, documentation, and effective communication. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte . click apply for full job details
Feb 11, 2026
Full time
Location: Bristol, London, Manchester Connect to your Industry Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with Defence and Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our team. If you are cleared to SC or DV level, we are very keen to hear from you. Connect to Extended Enterprise In a world that is constantly changing, organisations need to adapt quickly to respond to new risks and take advantage of new opportunities. Deloitte's Cyber practice advises organisations on how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, technology and operations. The Extended Enterprise (EE) team assists in identifying, evaluating and mitigating risks associated with external business relationships. Our services focus on improving confidence in an organisation's contractual relationships and include assisting with the validation of information exchanged between organisations and their customers, vendors and third-party service providers. Our services also help organisations improve the effectiveness and efficiency of their contract compliance monitoring processes and controls, resulting in improved business performance. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity The Deloitte Extended Enterprise IT Asset Management team is made up of business advisory professionals, as well as experienced IT practitioners, collaborating to assist clients in managing the multi-layered complexity of IT Asset Management (ITAM) programs. We offer a variety of services, from focussed diagnostics and vendor baselines to full ITAM implementations. As a neutral third party, we aim to provide a truly objective perspective on monitoring and governing IT assets. We offer a distinct approach that encompasses not just tools, but also people and processes - helping clients put the right skill sets, accountability and governance in place to effectively manage IT assets throughout the entire lifecycle. The right candidate would be expected to work in a team environment with Deloitte colleagues and client stakeholders. For more senior positions, candidates would also be expected to focus on business development and long-term client relationships, delivery of projects and managing and developing junior members of the team with the aim of growing Deloitte's IT Asset Management and Extended Enterprise practice. Connect to your skills and professional experience All applicants must hold UK security clearance to Security Check (SC) or Developed Vetting (DV) level. Essential Soft Skills We are looking for candidates with following behaviours and experience: The ability to analyse complex issues, identify root causes, and develop innovative solutions is crucial. Building and maintaining strong client relationships, understanding their needs. Clear and effective communication is vital, whether it's presenting findings, leading meetings, or collaborating with team members and clients. The capacity to mentor junior consultants and take charge of projects to achieve desired outcomes. The role often involves rapid changes and diverse projects, so adaptability to new environments and situations is key. Collaborating effectively within multidisciplinary teams, both internally and with clients, is essential for the role. The ability to handle multiple tasks and projects efficiently, meeting deadlines and managing workloads effectively, both independently and as part of a wider delivery team. Applying logical thinking, data analysis, and critical reasoning to solve complex business problems. Demonstrate a personal accountability for performance and delivery against project deadlines. Effectively managing a team, including performance evaluation, career development, and conflict resolution. The ability to address and resolve conflicts within the team and with clients, fostering a collaborative and productive work environment. Developing and implementing strategic plans to achieve both short-term and long-term objectives. A commitment to maintaining high-quality standards in project deliverables and adherence to compliance requirements. Technical Skills Our projects vary greatly, and your responsibility will differ based on the focus of the client engagement and your skillset, but could include: Strong analytical skills to collect, interpret, and manipulate software asset data to make informed decisions. Applying ITAM as a tool for business transformation, aligning software assets with clients' goals and designing and maintaining IT processes. Proficiency and hands on experience in implementation, configuration, and management of ITAM tools like ServiceNow, Snow License Manager, Flexera FNMS, and others for data collection, analysis, and reporting. Deep understanding of the SAM lifecycle, which involves developing and implementing processes to manage software assets effectively throughout their entire lifespan. Experience in negotiating software license agreements with vendors for optimal terms. Knowledge of software licensing implications in cloud environments, especially for SaaS applications. Ability to identify and mitigate risks associated with software asset management, including legal and financial risks. In-depth understanding of software licensing models and agreements across a range of software vendors e.g., Microsoft, Adobe, SAP, Autodesk, IBM, Oracle, Microfocus, Citrix, VMWare, RedHat, Open-Source GNU. The ability to create baseline, both manually and within SAM Tool, to ensure software compliance through tracking and reconciliation of licences. Identifying opportunities for cost savings and efficiency in software licensing and usage. The ability to analyse and rationalise an organisation's software applications, optimising the software portfolio to reduce redundancy and costs. Desirable skills The following skills and competencies are beneficial: Experience working in or with Government organisations, including the handling of assets subject to the Government Security Classification Policy. Familiarity with the fundamentals of Gen AI and how it can be applied in SAM processes, particularly in automating data analysis, trainings, contract analysis, service desk automation, chatbots, pattern recognition, and predictive modelling for more efficient and data-driven software asset management. Possession of relevant certifications, such as Certified Software Asset Manager (CSAM) or Certified IT Asset Manager (CITAM), CIS-ServiceNow SAM Pro, FinOps or equivalent which demonstrate expertise in SAM. Possession of project management certifications (e.g., PMP or PRINCE2 or equivalent) to effectively manage SAM projects and deliver engagements on time and within budget. Familiarity with international SAM standards, such as ISO 19770, ITIL to ensure compliance and best practices. Strong vendor management skills for effective negotiation, conflict resolution, and collaboration with software vendors. Proficiency in computer programming languages like PowerShell, SQL, Macros, VBScript, HTML, visualisation tools like Tableau, Qlik Sense or similar. Understanding computer hardware components, networking, domains, firewall, ports, DNS, Active Directory principles. Extensive experience working with large I.T systems or a bachelor's degree or equivalent in information technology, business, or related field. Skill in managing project budgets, forecasting, and resource allocation for projects to ensure financial targets are met. Identifying new business opportunities, building relationships with clients, eminence and contributing to the firm's growth. Proven ability to generate sales leads, sales support by responding to Request for Proposals (RFP), Invitation to Tenders (ITT). Maintaining a strong industry presence through participation in conferences, events, and industry associations to stay updated on industry trends and establish professional credibility. Strong skills in Microsoft Office applications, including Excel, Word, PowerPoint, and Access, for data analysis, reporting, documentation, and effective communication. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte . click apply for full job details
If you re looking for your first (or next) role in hotel representation, have a passion for presenting, are great at building relationships, and bring energy and enthusiasm to work each day, then this could be the perfect opportunity for you. We are collaborating with a fabulous travel company who are now seeking an experienced Travel Business Development Executive (field sales) to join their fun and supportive team, hybrid working. Exciting & varied role for a travel sales professional with cutting edge presentation skills; seeking a rewarding career with a reputable travel company that retains staff for the long term offering a positive work culture and supportive team. Career progression, travel perks, supportive team and many other perks are on offer. Travel Business Development Executive Duties: You ll be working across a few of our resort brands, with your primary responsibility being an international chain of all-inclusive resorts dotted across the Europe. Presenting our clients portfolios to both small and larger audiences. Looking after business development and travel engagement for a small selection of our clients located in the Caribbean region. Frequently out on-the-road - conducting product training to travel agents and tour operator reservations staff, attending trade events, workshops and conferences Hosting FAM trips to our clients destinations and resorts. Travel Business Development Executive Essential Requirements: Experience within sales in the travel industry is essential. Excellent presentation skills. Happy to work on a hybrid basis only 1/2 days a week in the London office, every other week out on the road for 1/2 days. Posses excellent people skills, tons of energy, and an abundance of creativity - all successfully combined so you can build up trade knowledge and loyalty of various brands and resorts. Enjoy frequent travel, and be able to work away from home independently. Travel Business Development Executive Perks Working with our clients Sales & Business Development Manager, who will always be on hand for mentorship, training and support along with the wider team. Pension Career development Supportive team Generous holiday Plus many more perks. Exciting business development role ideal for a field sales professional or general travel sales professional with excellent presentation skills.
Feb 11, 2026
Full time
If you re looking for your first (or next) role in hotel representation, have a passion for presenting, are great at building relationships, and bring energy and enthusiasm to work each day, then this could be the perfect opportunity for you. We are collaborating with a fabulous travel company who are now seeking an experienced Travel Business Development Executive (field sales) to join their fun and supportive team, hybrid working. Exciting & varied role for a travel sales professional with cutting edge presentation skills; seeking a rewarding career with a reputable travel company that retains staff for the long term offering a positive work culture and supportive team. Career progression, travel perks, supportive team and many other perks are on offer. Travel Business Development Executive Duties: You ll be working across a few of our resort brands, with your primary responsibility being an international chain of all-inclusive resorts dotted across the Europe. Presenting our clients portfolios to both small and larger audiences. Looking after business development and travel engagement for a small selection of our clients located in the Caribbean region. Frequently out on-the-road - conducting product training to travel agents and tour operator reservations staff, attending trade events, workshops and conferences Hosting FAM trips to our clients destinations and resorts. Travel Business Development Executive Essential Requirements: Experience within sales in the travel industry is essential. Excellent presentation skills. Happy to work on a hybrid basis only 1/2 days a week in the London office, every other week out on the road for 1/2 days. Posses excellent people skills, tons of energy, and an abundance of creativity - all successfully combined so you can build up trade knowledge and loyalty of various brands and resorts. Enjoy frequent travel, and be able to work away from home independently. Travel Business Development Executive Perks Working with our clients Sales & Business Development Manager, who will always be on hand for mentorship, training and support along with the wider team. Pension Career development Supportive team Generous holiday Plus many more perks. Exciting business development role ideal for a field sales professional or general travel sales professional with excellent presentation skills.
We are looking for someone with experience of significant web design and development projects, and an interest in arts and technology. We call our project managers Producers, because for us, there's much more to it than spreadsheets, budgets and meetings. Producers at Cogapp: Manage dynamic projects with wonderful content for amazing clients Are trusted and supported by leadership and colleagues Contribute to organisational strategy and user experience Communicate effectively and with care Build and maintain relationships with clients around the world Receive a competitive salary, profit-share bonus scheme, and helpful perks. This is a permanent, full time position. Annual salary: £40,000 to £45,000 dependent on experience (+ bonus). We particularly welcome applications from under-represented groups in the tech industry. The role You will be in charge of producing digital projects for some of the most significant cultural institutions in the world. This will involve managing your team of designers and developers, collaborating with your client, and reporting to the wider company. Our clients are museums, archives, libraries and cultural institutions, who have beautiful content and creative ambitions. You will collaborate with established Cogapp clients, work with developers to continuously improve our work, and have the opportunity to learn from colleagues, conferences and training. You will build client relationships to become, and remain, trusted partners able to deal with challenges tactfully as a united front. Depending on your experience and areas of interest, Producers also contribute to user experience and design thinking, proposals and marketing efforts, and QA testing and working with the team to improve internal processes. About you You will have experience managing significant web design and development projects. If they are arts-related or for external clients, even better. You are a clear and confident communicator in person and writing. You enjoy responsibility, leading a team and take pride in your work. You are flexible in your approach to problem-solving and prioritisation. You think proactively and anticipate potential outcomes. You are pleasantly ambitious, and unashamedly organised. You are looking to develop your career. Your interests and values make a career at Cogapp a good fit. Who you'll be working with As a Senior Producer, you'll work with designers, directors, all of our lovely developers and be part of a supportive, experienced Production team. Salary and benefits £40,000 to £45,000 dependent on experience (+ bonus). Benefits include: Flexible hybrid working - choose how you wish to split your time between home and the office ideally with at least 2 days a week in the studio 25 days annual leave plus bank holidays, increasing by a day for each year of service up to 30 days Training and career development tailored for you Bonus scheme based on company profits 1 to 1 matched pension contributions up to 5% of salary Four hours independent research time every week Innovation programme including company-wide hack-days Yearly charitable donation from company profits Tax-free bike scheme Activities Conferences Occasional international travel (with carbon offsetting, read our environmental sustainability policy ) Regular skill-swapping team lunches with locally-sourced food Team outings - recently including a boat trip to the wind farm, T20 cricket and a vineyard tour Project meals, cocktail parties and summer picnics Company-wide every Thursday
Feb 11, 2026
Full time
We are looking for someone with experience of significant web design and development projects, and an interest in arts and technology. We call our project managers Producers, because for us, there's much more to it than spreadsheets, budgets and meetings. Producers at Cogapp: Manage dynamic projects with wonderful content for amazing clients Are trusted and supported by leadership and colleagues Contribute to organisational strategy and user experience Communicate effectively and with care Build and maintain relationships with clients around the world Receive a competitive salary, profit-share bonus scheme, and helpful perks. This is a permanent, full time position. Annual salary: £40,000 to £45,000 dependent on experience (+ bonus). We particularly welcome applications from under-represented groups in the tech industry. The role You will be in charge of producing digital projects for some of the most significant cultural institutions in the world. This will involve managing your team of designers and developers, collaborating with your client, and reporting to the wider company. Our clients are museums, archives, libraries and cultural institutions, who have beautiful content and creative ambitions. You will collaborate with established Cogapp clients, work with developers to continuously improve our work, and have the opportunity to learn from colleagues, conferences and training. You will build client relationships to become, and remain, trusted partners able to deal with challenges tactfully as a united front. Depending on your experience and areas of interest, Producers also contribute to user experience and design thinking, proposals and marketing efforts, and QA testing and working with the team to improve internal processes. About you You will have experience managing significant web design and development projects. If they are arts-related or for external clients, even better. You are a clear and confident communicator in person and writing. You enjoy responsibility, leading a team and take pride in your work. You are flexible in your approach to problem-solving and prioritisation. You think proactively and anticipate potential outcomes. You are pleasantly ambitious, and unashamedly organised. You are looking to develop your career. Your interests and values make a career at Cogapp a good fit. Who you'll be working with As a Senior Producer, you'll work with designers, directors, all of our lovely developers and be part of a supportive, experienced Production team. Salary and benefits £40,000 to £45,000 dependent on experience (+ bonus). Benefits include: Flexible hybrid working - choose how you wish to split your time between home and the office ideally with at least 2 days a week in the studio 25 days annual leave plus bank holidays, increasing by a day for each year of service up to 30 days Training and career development tailored for you Bonus scheme based on company profits 1 to 1 matched pension contributions up to 5% of salary Four hours independent research time every week Innovation programme including company-wide hack-days Yearly charitable donation from company profits Tax-free bike scheme Activities Conferences Occasional international travel (with carbon offsetting, read our environmental sustainability policy ) Regular skill-swapping team lunches with locally-sourced food Team outings - recently including a boat trip to the wind farm, T20 cricket and a vineyard tour Project meals, cocktail parties and summer picnics Company-wide every Thursday
The McDermott Group are recruiting exclusively for an organised and detail-oriented Payroll and Pensions Officer to join the McDermott Group to support their ongoing growth. Assisting the close-knit HR and payroll team with their daily duties supporting across various businesses, you will be responsible for managing and administering payroll and pension processes for our employees. You will be responsible for handling employee payments, maintaining payroll records, and ensuring compliance with UK payroll legislation. This is a great opportunity for someone who has confidence in managing multiple payroll data, has strong numerical skills and who thrives in a fast-paced environment. Assisting with the weekly and monthly payroll process, you will have great attention to detail to cross check timesheets, absence reports, and liaise with employees and managers to ensure that the payroll is processed accurately and in line with company procedure each month. Overview of the Role Payroll Officer Salary - £ Competitive DOE Holidays: 30 days. 1 additional per year of service, maximum of 5. Buy additional 5 Pension Employee Referral Scheme Location - Scotland - Perth Full-time / Permanent Company Overview Operating as a leading privately owned collection of diverse companies, the McDermott Group operates throughout Scotland and the rest of the UK. The multi-disciplined group has grown organically over the past 50 years and specialises in market sectors including automotive manufacturing, construction, technical consultancy, composite manufacturing, property investment, land development, mechanical services, heating, plumbing and electrical services, renewable technologies, software development and internet of things. The McDermott Group HQ is located within a new state-of-the-art office building in Perth, accredited with the International WELL Building Institute (IWBI) Gold standard. Responsibilities Process end-to-end payroll for employees, ensuring accuracy and timeliness of payments Calculate and process statutory deductions, including income tax, National Insurance contributions, and pension contributions Administer employee pension schemes, including enrolment and cyclical re enrolment, contributions, and liaising with pension providers Ensure compliance with payroll regulations, tax laws, and pension auto enrolment requirements Calculate wages, overtime, sick pay and deductions (e.g., tax, pensions, NI contributions, SSP) Stay updated with changes in payroll and pension legislation and communicate any necessary updates or changes to the HR team Process and distribute employee payslips, P60s, and other statutory payroll documents Handle payroll-related inquiries and provide support to employees regarding payroll and pension matters Reconcile payroll data from timesheets and time and attendance systems, including salaries, benefits, and deductions, and resolve any discrepancies Collaborate with the HR team to maintain accurate employee data in HRIS and payroll systems Prepare and submit required payroll related reports to relevant government agencies, such as HM Revenue & Customs Support year end payroll processes, including the production of annual P11D forms Assist in implementing and testing payroll system upgrades or changes Maintain confidentiality and data protection standards in handling sensitive employee payroll and pension information Provide guidance and support to employees on pension scheme options, contributions, and retirement planning Collaborate with external auditors and pension providers for audits, compliance checks, and resolving issues Qualifications Minimum of 3 years' experience of Payroll is essential Solid experience of working as a UK Payroll Administrator or similar role, with a focus on pensions administration Experience of using Sage 50 Payroll and other HR systems Proficient in using MS Office applications, particularly Excel, for data analysis and reporting In-depth knowledge of UK payroll processes and legislation, tax regulations, and pension legislation, including auto enrolment and cyclical re enrolments Strong attention to detail and accuracy and confidence with calculations Familiarity with pension scheme administration, contributions, and compliance requirements Strong understanding of statutory deductions, including income tax and National Insurance contributions Knowledge of HRIS systems and their integration with payroll systems Excellent organisational and time management skills to handle multiple payroll cycles and deadlines Strong communication and interpersonal skills to effectively address employee inquiries and concerns related to payroll and pensions Understanding of data protection regulations and confidentiality requirements in handling employee information Ability to work independently and collaboratively in a team environment Strong problem solving skills with the ability to identify and resolve payroll and pension related issues Knowledge of pension schemes and options available in the UK market Continuous learning mindset to stay updated with changes in UK payroll and pension regulations and best practices Please note we do not provide sponsorships to those who require it and will only accept applications from those who have full rights to work in the UK with no restrictions and IDLR/Full Settlement status. Please provide status on applications. Our inclusive workplace welcomes and values all candidates from all backgrounds, we believe that diversity enhances our ability to innovate and serve our customers effectively. We are an equal opportunity employer and strive to create an environment where everyone feels respected, supported, and able to bring their authentic selves to work.
Feb 11, 2026
Full time
The McDermott Group are recruiting exclusively for an organised and detail-oriented Payroll and Pensions Officer to join the McDermott Group to support their ongoing growth. Assisting the close-knit HR and payroll team with their daily duties supporting across various businesses, you will be responsible for managing and administering payroll and pension processes for our employees. You will be responsible for handling employee payments, maintaining payroll records, and ensuring compliance with UK payroll legislation. This is a great opportunity for someone who has confidence in managing multiple payroll data, has strong numerical skills and who thrives in a fast-paced environment. Assisting with the weekly and monthly payroll process, you will have great attention to detail to cross check timesheets, absence reports, and liaise with employees and managers to ensure that the payroll is processed accurately and in line with company procedure each month. Overview of the Role Payroll Officer Salary - £ Competitive DOE Holidays: 30 days. 1 additional per year of service, maximum of 5. Buy additional 5 Pension Employee Referral Scheme Location - Scotland - Perth Full-time / Permanent Company Overview Operating as a leading privately owned collection of diverse companies, the McDermott Group operates throughout Scotland and the rest of the UK. The multi-disciplined group has grown organically over the past 50 years and specialises in market sectors including automotive manufacturing, construction, technical consultancy, composite manufacturing, property investment, land development, mechanical services, heating, plumbing and electrical services, renewable technologies, software development and internet of things. The McDermott Group HQ is located within a new state-of-the-art office building in Perth, accredited with the International WELL Building Institute (IWBI) Gold standard. Responsibilities Process end-to-end payroll for employees, ensuring accuracy and timeliness of payments Calculate and process statutory deductions, including income tax, National Insurance contributions, and pension contributions Administer employee pension schemes, including enrolment and cyclical re enrolment, contributions, and liaising with pension providers Ensure compliance with payroll regulations, tax laws, and pension auto enrolment requirements Calculate wages, overtime, sick pay and deductions (e.g., tax, pensions, NI contributions, SSP) Stay updated with changes in payroll and pension legislation and communicate any necessary updates or changes to the HR team Process and distribute employee payslips, P60s, and other statutory payroll documents Handle payroll-related inquiries and provide support to employees regarding payroll and pension matters Reconcile payroll data from timesheets and time and attendance systems, including salaries, benefits, and deductions, and resolve any discrepancies Collaborate with the HR team to maintain accurate employee data in HRIS and payroll systems Prepare and submit required payroll related reports to relevant government agencies, such as HM Revenue & Customs Support year end payroll processes, including the production of annual P11D forms Assist in implementing and testing payroll system upgrades or changes Maintain confidentiality and data protection standards in handling sensitive employee payroll and pension information Provide guidance and support to employees on pension scheme options, contributions, and retirement planning Collaborate with external auditors and pension providers for audits, compliance checks, and resolving issues Qualifications Minimum of 3 years' experience of Payroll is essential Solid experience of working as a UK Payroll Administrator or similar role, with a focus on pensions administration Experience of using Sage 50 Payroll and other HR systems Proficient in using MS Office applications, particularly Excel, for data analysis and reporting In-depth knowledge of UK payroll processes and legislation, tax regulations, and pension legislation, including auto enrolment and cyclical re enrolments Strong attention to detail and accuracy and confidence with calculations Familiarity with pension scheme administration, contributions, and compliance requirements Strong understanding of statutory deductions, including income tax and National Insurance contributions Knowledge of HRIS systems and their integration with payroll systems Excellent organisational and time management skills to handle multiple payroll cycles and deadlines Strong communication and interpersonal skills to effectively address employee inquiries and concerns related to payroll and pensions Understanding of data protection regulations and confidentiality requirements in handling employee information Ability to work independently and collaboratively in a team environment Strong problem solving skills with the ability to identify and resolve payroll and pension related issues Knowledge of pension schemes and options available in the UK market Continuous learning mindset to stay updated with changes in UK payroll and pension regulations and best practices Please note we do not provide sponsorships to those who require it and will only accept applications from those who have full rights to work in the UK with no restrictions and IDLR/Full Settlement status. Please provide status on applications. Our inclusive workplace welcomes and values all candidates from all backgrounds, we believe that diversity enhances our ability to innovate and serve our customers effectively. We are an equal opportunity employer and strive to create an environment where everyone feels respected, supported, and able to bring their authentic selves to work.
Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles! As the domain expert within the AI Team at Caseware, you will play a pivotal role in ensuring that our AI-enabled tools are grounded in professional standards, sound methodology, and real-world audit and assurance practice. You will bring deep domain expertise into the design, development, and validation of AI capabilities, helping ensure that innovation is both trusted and practical for firms globally. Working closely with AI product managers, engineering and broader product teams, you will help translate audit, assurance, and accounting expertise into AI-enabled workflows that enhance quality, efficiency, and professional judgement, while supporting safe, responsible, and transparent use of AI in practice. This is a Full-time permanent position What you will be doing Act as an in-house subject matter expert on audit, assurance, and related professional standards, providing domain guidance to AI product and engineering teams. Collaborate with AI product managers and engineers to translate professional requirements, methodology, and practitioner judgement into AI-supported features, prompts, workflows, and guardrails. Support the development and validation of AI use cases, ensuring outputs align with professional expectations, regulatory requirements, and real-world firm practices. Review, test, and challenge AI-generated outputs to assess accuracy, relevance, explainability, and risk. Monitor regulatory, professional, and industry developments related to audit, assurance, and AI usage. Support internal enablement by providing domain insight to product, sales, marketing, and customer-facing teams. What you will bring 8+ years' experience in audit, assurance, or a closely related professional environment, with a recognised professional accounting qualification (e.g., CPA, CA, ACA, ACCA). Strong understanding of audit and assurance methodology, documentation standards, and regulatory expectations. Good understanding the intersection of professional standards and technology including both regulatory and practical considerations. Familiarity with guidance related to AI in regulated professions. Demonstrated ability to evaluate and safely leverage AI-generated outputs. Strong research and analytical skills. Excellent communication skills. What's in it for you ️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions. ️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team. ️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance. ️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans. ️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success. ️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth. ️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team. About Caseware: Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like. With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date. One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at . Background Check: Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residingin the Netherlands and Germany are excluded from undergoing background checks via Certn.co. Security and Fraud: Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending and our open positions are always listed on reputable job boards and on our website We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.
Feb 11, 2026
Full time
Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles! As the domain expert within the AI Team at Caseware, you will play a pivotal role in ensuring that our AI-enabled tools are grounded in professional standards, sound methodology, and real-world audit and assurance practice. You will bring deep domain expertise into the design, development, and validation of AI capabilities, helping ensure that innovation is both trusted and practical for firms globally. Working closely with AI product managers, engineering and broader product teams, you will help translate audit, assurance, and accounting expertise into AI-enabled workflows that enhance quality, efficiency, and professional judgement, while supporting safe, responsible, and transparent use of AI in practice. This is a Full-time permanent position What you will be doing Act as an in-house subject matter expert on audit, assurance, and related professional standards, providing domain guidance to AI product and engineering teams. Collaborate with AI product managers and engineers to translate professional requirements, methodology, and practitioner judgement into AI-supported features, prompts, workflows, and guardrails. Support the development and validation of AI use cases, ensuring outputs align with professional expectations, regulatory requirements, and real-world firm practices. Review, test, and challenge AI-generated outputs to assess accuracy, relevance, explainability, and risk. Monitor regulatory, professional, and industry developments related to audit, assurance, and AI usage. Support internal enablement by providing domain insight to product, sales, marketing, and customer-facing teams. What you will bring 8+ years' experience in audit, assurance, or a closely related professional environment, with a recognised professional accounting qualification (e.g., CPA, CA, ACA, ACCA). Strong understanding of audit and assurance methodology, documentation standards, and regulatory expectations. Good understanding the intersection of professional standards and technology including both regulatory and practical considerations. Familiarity with guidance related to AI in regulated professions. Demonstrated ability to evaluate and safely leverage AI-generated outputs. Strong research and analytical skills. Excellent communication skills. What's in it for you ️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions. ️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team. ️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance. ️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans. ️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success. ️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth. ️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team. About Caseware: Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like. With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date. One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at . Background Check: Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residingin the Netherlands and Germany are excluded from undergoing background checks via Certn.co. Security and Fraud: Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending and our open positions are always listed on reputable job boards and on our website We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.
The Deputy Head of Operations will oversee and manage operational processes within the Middle Office of this Banking & Financial Services organisation, ensuring operational efficiency and compliance with industry standards. This role requires strong expertise in the Financial Services sector to support the organisation's goals effectively. Client Details This position is with a large organisation within the Financial Services industry, focusing on Banking & Financial Services. The company is well-established and offers excellent opportunities for professional growth and career progression. Description To support the Head of Operations and Deputy General Manager covering execution of multiple banking products and operational processes including but not limited to: Domestic and International Payments; Bilateral and Syndicated Loans Administration; Treasury vanilla and Derivative product settlements; Data Quality; Trade Finance Operations; Correspondent Banking; Customer Support; Reconciliations; Transaction Reporting and Custodian service. To manage a team of Operations/Assistant Managers & Operations Officers covering execution of multiple wholesale banking products and operational processes. Including the ongoing development of the staff through the cross training of staff across all day-to-day functions, the systems used within Operations and to provide training opportunities in new products and system enhancements. In addition to the Banking, Clearing & Treasury Operations, the role holder will also lead the delivery of the custodian service processes and execution to support the business and customers whilst maintaining close to zero operational risk losses. As a SMF delegated individual, this role holder will have day to day oversight of the CASS regulatory related matters. To provide support/collaboration for other 2LoD functions such as Compliance, Finance Risk and Project Management around BAU and Bank wide initiatives To maintain a strong control framework within the Department. General day-to-day management of the Operations team. Working with the staff to agree training development plans to ensure knowledge transfer across both products, processes and systems used within the Department Working with the Managers to ensure continuous review of the existing processes and procedures with specific focus on the manual processes and system initiatives to improve system functionality to remove potential operational risk. Promote good relationships and rapport by continued liaison/regular meetings with Internal Stakeholders, including Front Office, Finance and Compliance Lead on business wide initiatives through project deployment including submission of BRD's, UAT and successful implementation. Responsibility for the review and testing of the Team's Business Continuity Plan, ensuring adequate system access and resource deployment for regular testing and during periods of disaster recovery. Oversee the production of Monthly Management Information Oversee the work undertaken for any Internal Audit, Finance and Compliance for Treasury product related issues. In charge of all the UK regulatory reporting including but not limited EMIR/MIFII/SFTR/SCV/SMMD/CASS. Preparing all reports to the governance committees. General Responsibility for the day-to-day identification, ownership and management of conduct risk and controls through the continuing development and implementation of the Bank's conduct risk framework processes. This includes the internal control processes designed to identify, assess and manage conduct risk, the execution of activities as intended and the identification, reporting and escalation/remediation of inadequate processes and control breaks. On a proactive basis, liaise with and seek guidance from the Second Line of Defence for policy and process queries Complete all training provided by Compliance, Risk and IT and other departments as necessary in a timely manner. Read and understand the Risk Management & Compliance framework (and the policies referenced therein) and the UK Staff Handbook; Identify, report and escalate material risk events, including conduct risk events and conflicts of interest, or losses to the Head of Department; Proper use of the Bank's IT systems and data, particularly personal data, in accordance with the IT Security Policy and the Data Protection Policy and any applicable departmental procedures; Adherence to staff handbook, company policies, rules and regulations as changed from time to time and to the core values, behaviours (e.g., Code of Conduct) at all times. Profile A successful Deputy Head of Operations should have: Tertiary qualified with Bachelors or Masters degree. Minimum of 3-5 yuears in simialr role in UK Prior team management Subject matter expert in Treasury, Clearing, Corporate Banking products with experience in Custodian business and services. Demonstrate a clear understanding of Product knowledge and Operations processes across Treasury, Clearing, Corporate Banking & Custodial business. Experience gained in a similar type and scale of Corporate banking environment is critical It is critical that this individual has hands on experience of operational / MO processes Understanding of regulatory impact on all operational processes Must be competent in SWIFT; Treasury booking and settlement systems (e.g. OPICS) NGS and related operation system knowledge Exposure to professional project management processes is advantageous. Understanding of the wider processes such as collateral management in lending and Treasury, including CSA's, netting and ISDA documentation an advantage; Job Offer Competitive salary ranging from 90,000 to 120,000 per annum 5 Days in the office Free daily lunch provided Comprehensive benefits package Permanent position offering stability and growth opportunities. City of London location. Chance to work within a reputable organisation in the Financial Services industry. This is an exciting opportunity for a skilled Deputy Head of Operations to advance their career in Banking & Financial Services. If this role aligns with your expertise, we encourage you to apply today. PLEASE NOTE NO VISA SPONSORSHIP
Feb 11, 2026
Full time
The Deputy Head of Operations will oversee and manage operational processes within the Middle Office of this Banking & Financial Services organisation, ensuring operational efficiency and compliance with industry standards. This role requires strong expertise in the Financial Services sector to support the organisation's goals effectively. Client Details This position is with a large organisation within the Financial Services industry, focusing on Banking & Financial Services. The company is well-established and offers excellent opportunities for professional growth and career progression. Description To support the Head of Operations and Deputy General Manager covering execution of multiple banking products and operational processes including but not limited to: Domestic and International Payments; Bilateral and Syndicated Loans Administration; Treasury vanilla and Derivative product settlements; Data Quality; Trade Finance Operations; Correspondent Banking; Customer Support; Reconciliations; Transaction Reporting and Custodian service. To manage a team of Operations/Assistant Managers & Operations Officers covering execution of multiple wholesale banking products and operational processes. Including the ongoing development of the staff through the cross training of staff across all day-to-day functions, the systems used within Operations and to provide training opportunities in new products and system enhancements. In addition to the Banking, Clearing & Treasury Operations, the role holder will also lead the delivery of the custodian service processes and execution to support the business and customers whilst maintaining close to zero operational risk losses. As a SMF delegated individual, this role holder will have day to day oversight of the CASS regulatory related matters. To provide support/collaboration for other 2LoD functions such as Compliance, Finance Risk and Project Management around BAU and Bank wide initiatives To maintain a strong control framework within the Department. General day-to-day management of the Operations team. Working with the staff to agree training development plans to ensure knowledge transfer across both products, processes and systems used within the Department Working with the Managers to ensure continuous review of the existing processes and procedures with specific focus on the manual processes and system initiatives to improve system functionality to remove potential operational risk. Promote good relationships and rapport by continued liaison/regular meetings with Internal Stakeholders, including Front Office, Finance and Compliance Lead on business wide initiatives through project deployment including submission of BRD's, UAT and successful implementation. Responsibility for the review and testing of the Team's Business Continuity Plan, ensuring adequate system access and resource deployment for regular testing and during periods of disaster recovery. Oversee the production of Monthly Management Information Oversee the work undertaken for any Internal Audit, Finance and Compliance for Treasury product related issues. In charge of all the UK regulatory reporting including but not limited EMIR/MIFII/SFTR/SCV/SMMD/CASS. Preparing all reports to the governance committees. General Responsibility for the day-to-day identification, ownership and management of conduct risk and controls through the continuing development and implementation of the Bank's conduct risk framework processes. This includes the internal control processes designed to identify, assess and manage conduct risk, the execution of activities as intended and the identification, reporting and escalation/remediation of inadequate processes and control breaks. On a proactive basis, liaise with and seek guidance from the Second Line of Defence for policy and process queries Complete all training provided by Compliance, Risk and IT and other departments as necessary in a timely manner. Read and understand the Risk Management & Compliance framework (and the policies referenced therein) and the UK Staff Handbook; Identify, report and escalate material risk events, including conduct risk events and conflicts of interest, or losses to the Head of Department; Proper use of the Bank's IT systems and data, particularly personal data, in accordance with the IT Security Policy and the Data Protection Policy and any applicable departmental procedures; Adherence to staff handbook, company policies, rules and regulations as changed from time to time and to the core values, behaviours (e.g., Code of Conduct) at all times. Profile A successful Deputy Head of Operations should have: Tertiary qualified with Bachelors or Masters degree. Minimum of 3-5 yuears in simialr role in UK Prior team management Subject matter expert in Treasury, Clearing, Corporate Banking products with experience in Custodian business and services. Demonstrate a clear understanding of Product knowledge and Operations processes across Treasury, Clearing, Corporate Banking & Custodial business. Experience gained in a similar type and scale of Corporate banking environment is critical It is critical that this individual has hands on experience of operational / MO processes Understanding of regulatory impact on all operational processes Must be competent in SWIFT; Treasury booking and settlement systems (e.g. OPICS) NGS and related operation system knowledge Exposure to professional project management processes is advantageous. Understanding of the wider processes such as collateral management in lending and Treasury, including CSA's, netting and ISDA documentation an advantage; Job Offer Competitive salary ranging from 90,000 to 120,000 per annum 5 Days in the office Free daily lunch provided Comprehensive benefits package Permanent position offering stability and growth opportunities. City of London location. Chance to work within a reputable organisation in the Financial Services industry. This is an exciting opportunity for a skilled Deputy Head of Operations to advance their career in Banking & Financial Services. If this role aligns with your expertise, we encourage you to apply today. PLEASE NOTE NO VISA SPONSORSHIP
