JD Sports- 0638 Farnborough, Unit 19, No 3, FARNBOROUGH, Hampshire, United Kingdom Job Description Posted Monday 12 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Feb 13, 2026
Full time
JD Sports- 0638 Farnborough, Unit 19, No 3, FARNBOROUGH, Hampshire, United Kingdom Job Description Posted Monday 12 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large-scale UK and international construction projects within the highways, airfields, and marine sectors as well as offering highways maintenance services and manufacturing our own innovative surfacing products. We hold a 'Gold Investor in People' award for continuously developing and rewarding our employees, offering excellent career potential. Purpose of the role We are looking for a Business Support Administrator to join our Traffic Management team, based at Midlands Metro Allicance Birmingham office, B19 3SD. Reporting to the Traffic Management Manager, you will provide essential administrative and document control support to the team. Please note this is a site based role and you will be required to be at the office 5 days a week. Main Responsibilities The Business Support role involves checking and confirming operatives daily record sheets against the internal site diary, tracking and recording any changes to on-site labour to ensure accuracy, and checking, confirming, and processing operatives timesheets. You will be responsible for submitting weekly timesheets and daily record sheets to the client, ensuring all records and documentation are kept up to date at all times, and assisting the team with the preparation of required documents. The role also includes carrying out any other duties that are appropriate and commensurate with the position. Ideal Candidate The ideal candidate for the Business Support role will have previous experience working within an office environment, in a Business Admin role preferably within the Construction industry. It is essential that you have strong data inputting and record-keeping skills. A qualification in Business Administration is desirable but not essential. You will be confident using Microsoft Excel and Word, have good organisational and communication skills, and demonstrate a high level of attention to detail. The role requires someone who can work effectively both independently and as part of a small team, is flexible and adaptable to a varied workload, and is willing to learn and further develop, including gaining any qualifications required to support the duties of the role. A UK driving licence is preferred but not essential. Package Description Here at Colas, we offer a great total compensation package, including: A salary between £24,000 and £27,000 (dependent on experience) Our Colas Pension Scheme has combined contributions of up to 10% Life Assurance Scheme which is x4 basic salary 25 days annual leave per year + Public Holidays Holiday Purchase & Selling Scheme Hybrid Working Scheme (dependent on the role) Opportunities to study towards a fully funded Professional Qualification Ongoing personal / professional development Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal At Colas, our culture is guided by four core values: Respect, Commitment, Pioneering, and Sharing. These values shape how we work, collaborate, and grow together. We believe that respect is the foundation of every relationship. By treating others as we wish to be treated, we foster fairness, transparency, and inclusion within our teams and with our clients, communities, and partners. Commitment means dedicating ourselves fully to everything we do. We strive to create an environment where everyone feels valued, supported, and empowered to make a meaningful impact. With a pioneering spirit, we prioritise bold innovation over blind ambition. We welcome new ideas, invest in our people, and work to deliver sustainable infrastructure solutions that shape the future. Through sharing, we build trust and solidarity, encouraging collaboration and growth at all levels of the business. Colas Ltd is committed to building a diverse and inclusive workforce that mirrors the communities we serve. As an equal opportunity employer, we welcome applications from all backgrounds. If you want a workplace where your voice is valued and your potential is developed, Colas is the right choice. Note to Recruitment Agencies In line with our Company Policy, Colas Ltd has a preference for direct hiring and we will reach out to our PSL (Preferred Suppliers List) agencies if the role is eligible for release. We do not accept speculative CVs from agencies. If a speculative CV is sent, no fee will be applicable.
Feb 13, 2026
Full time
Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large-scale UK and international construction projects within the highways, airfields, and marine sectors as well as offering highways maintenance services and manufacturing our own innovative surfacing products. We hold a 'Gold Investor in People' award for continuously developing and rewarding our employees, offering excellent career potential. Purpose of the role We are looking for a Business Support Administrator to join our Traffic Management team, based at Midlands Metro Allicance Birmingham office, B19 3SD. Reporting to the Traffic Management Manager, you will provide essential administrative and document control support to the team. Please note this is a site based role and you will be required to be at the office 5 days a week. Main Responsibilities The Business Support role involves checking and confirming operatives daily record sheets against the internal site diary, tracking and recording any changes to on-site labour to ensure accuracy, and checking, confirming, and processing operatives timesheets. You will be responsible for submitting weekly timesheets and daily record sheets to the client, ensuring all records and documentation are kept up to date at all times, and assisting the team with the preparation of required documents. The role also includes carrying out any other duties that are appropriate and commensurate with the position. Ideal Candidate The ideal candidate for the Business Support role will have previous experience working within an office environment, in a Business Admin role preferably within the Construction industry. It is essential that you have strong data inputting and record-keeping skills. A qualification in Business Administration is desirable but not essential. You will be confident using Microsoft Excel and Word, have good organisational and communication skills, and demonstrate a high level of attention to detail. The role requires someone who can work effectively both independently and as part of a small team, is flexible and adaptable to a varied workload, and is willing to learn and further develop, including gaining any qualifications required to support the duties of the role. A UK driving licence is preferred but not essential. Package Description Here at Colas, we offer a great total compensation package, including: A salary between £24,000 and £27,000 (dependent on experience) Our Colas Pension Scheme has combined contributions of up to 10% Life Assurance Scheme which is x4 basic salary 25 days annual leave per year + Public Holidays Holiday Purchase & Selling Scheme Hybrid Working Scheme (dependent on the role) Opportunities to study towards a fully funded Professional Qualification Ongoing personal / professional development Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal At Colas, our culture is guided by four core values: Respect, Commitment, Pioneering, and Sharing. These values shape how we work, collaborate, and grow together. We believe that respect is the foundation of every relationship. By treating others as we wish to be treated, we foster fairness, transparency, and inclusion within our teams and with our clients, communities, and partners. Commitment means dedicating ourselves fully to everything we do. We strive to create an environment where everyone feels valued, supported, and empowered to make a meaningful impact. With a pioneering spirit, we prioritise bold innovation over blind ambition. We welcome new ideas, invest in our people, and work to deliver sustainable infrastructure solutions that shape the future. Through sharing, we build trust and solidarity, encouraging collaboration and growth at all levels of the business. Colas Ltd is committed to building a diverse and inclusive workforce that mirrors the communities we serve. As an equal opportunity employer, we welcome applications from all backgrounds. If you want a workplace where your voice is valued and your potential is developed, Colas is the right choice. Note to Recruitment Agencies In line with our Company Policy, Colas Ltd has a preference for direct hiring and we will reach out to our PSL (Preferred Suppliers List) agencies if the role is eligible for release. We do not accept speculative CVs from agencies. If a speculative CV is sent, no fee will be applicable.
Job Description: Operations Manager Location: Cramlington, Northumberland Reports To: Board of Directors Role Overview Our excellent client is seeking a highly organized and technically proficient Operations Manager to oversee the day-to-day execution of their aviation and engineering projects. This role is critical for bridging the gap between strategy and technical delivery, ensuring that our clients Engineering and Data Air Traffic Control (ATC) divisions operate at peak efficiency. The ideal candidate will have a background in Aeronautical Engineering or Air Traffic Control (ATC) and the ability to manage complex technical workflows in a fast-paced environment. This role will suit am ambitious individual who has aspirations to move into a Director based role. What Our Client Offer The opportunity to manage operations for a well-established UK aviation leader with a global footprint. A competitive salary of £50,000 basic per annum. A pivotal role in the delivery and innovation of future Air Traffic Control technology. Opportunity for role to develop into a Director position, clear progression pathways. Bonus applicable on top of base salary, this will be specifically tied to direct contribution of increased turnover. Opportunity to work with an extremely settled and committed team, headcount of the business sits at Circa 17. Key Responsibilities Operational Efficiency & Delivery Workflow Management: Direct the daily activities of the Engineering and Data ATC teams to ensure projects are delivered on time and to specification. Resource Optimization: Manage internal resources and budgets to ensure operational targets are met efficiently. Process Improvement: Identify and implement operational enhancements to support the company s goals for increased turnover and market share. Technical Oversight & Quality Assurance Product Support: Coordinate the production and implementation of our client s key systems. Safety & Compliance: Maintain strict adherence to UK and international aviation safety standards across all technical deliverables. Technical Troubleshooting: Serve as a point of escalation for complex engineering hardware or data system challenges within the airport environment. Project Coordination & Stakeholder Liaison Project Lifecycle: Oversee high-value contracts and Service Level Agreements (SLAs) from initiation through to successful delivery. Client Relations: Act as a technical point of contact for airport authorities and international partners during project execution. Team Mentorship: Provide direct leadership and technical guidance to staff, fostering a culture of operational excellence. Experience & Qualifications Aviation Expertise: A background in Air Traffic Control (ATC) or Aeronautical Engineering . Managerial Experience: Proven experience in an operations or senior project management role within the aviation, defence, or high-tech engineering sectors. Technical Literacy: An understanding of complex data systems and engineering hardware. Core Competencies Results-Oriented: A strong focus on achieving operational targets and maintaining high-quality delivery standards. Communication: Ability to effectively translate technical requirements for both engineers and senior stakeholders. Problem-Solving: Highly capable of navigating complex global market shifts and technical hurdles. TO APPLY Please send your updated CV to Westray Recruitment Group or apply direct by calling Westray Recruitment Group on (phone number removed)
Feb 13, 2026
Full time
Job Description: Operations Manager Location: Cramlington, Northumberland Reports To: Board of Directors Role Overview Our excellent client is seeking a highly organized and technically proficient Operations Manager to oversee the day-to-day execution of their aviation and engineering projects. This role is critical for bridging the gap between strategy and technical delivery, ensuring that our clients Engineering and Data Air Traffic Control (ATC) divisions operate at peak efficiency. The ideal candidate will have a background in Aeronautical Engineering or Air Traffic Control (ATC) and the ability to manage complex technical workflows in a fast-paced environment. This role will suit am ambitious individual who has aspirations to move into a Director based role. What Our Client Offer The opportunity to manage operations for a well-established UK aviation leader with a global footprint. A competitive salary of £50,000 basic per annum. A pivotal role in the delivery and innovation of future Air Traffic Control technology. Opportunity for role to develop into a Director position, clear progression pathways. Bonus applicable on top of base salary, this will be specifically tied to direct contribution of increased turnover. Opportunity to work with an extremely settled and committed team, headcount of the business sits at Circa 17. Key Responsibilities Operational Efficiency & Delivery Workflow Management: Direct the daily activities of the Engineering and Data ATC teams to ensure projects are delivered on time and to specification. Resource Optimization: Manage internal resources and budgets to ensure operational targets are met efficiently. Process Improvement: Identify and implement operational enhancements to support the company s goals for increased turnover and market share. Technical Oversight & Quality Assurance Product Support: Coordinate the production and implementation of our client s key systems. Safety & Compliance: Maintain strict adherence to UK and international aviation safety standards across all technical deliverables. Technical Troubleshooting: Serve as a point of escalation for complex engineering hardware or data system challenges within the airport environment. Project Coordination & Stakeholder Liaison Project Lifecycle: Oversee high-value contracts and Service Level Agreements (SLAs) from initiation through to successful delivery. Client Relations: Act as a technical point of contact for airport authorities and international partners during project execution. Team Mentorship: Provide direct leadership and technical guidance to staff, fostering a culture of operational excellence. Experience & Qualifications Aviation Expertise: A background in Air Traffic Control (ATC) or Aeronautical Engineering . Managerial Experience: Proven experience in an operations or senior project management role within the aviation, defence, or high-tech engineering sectors. Technical Literacy: An understanding of complex data systems and engineering hardware. Core Competencies Results-Oriented: A strong focus on achieving operational targets and maintaining high-quality delivery standards. Communication: Ability to effectively translate technical requirements for both engineers and senior stakeholders. Problem-Solving: Highly capable of navigating complex global market shifts and technical hurdles. TO APPLY Please send your updated CV to Westray Recruitment Group or apply direct by calling Westray Recruitment Group on (phone number removed)
An established and ambitious B2B organisation is looking for a commercially astute Brand Marketing Manager to lead and shape its offline marketing and brand strategy. This is a senior role with genuine ownership and influence. You will be responsible for defining how the brand is represented across all physical and offline channels, ensuring every campaign, asset, and customer touchpoint strengthens market position and contributes directly to business growth. Working closely with senior leadership, sales, product development and digital marketing, you will translate business objectives into compelling, revenue-focused marketing activity. You will oversee the planning and delivery of integrated campaigns, ensuring clarity of message, strong creative direction, and measurable commercial impact. The successful candidate will take responsibility for brand integrity and consistency, safeguarding tone of voice, visual identity and overall positioning. From printed materials and merchandising through to exhibitions, trade events and in-store presence, you will ensure the brand experience is cohesive, professional and aligned with strategic objectives. Due to the location of the Cambridgeshire based office, this role is commutable from Cambridge, Ely, Bury St Edmunds, Newmarket, Downham Market, Chatteris, Huntingdon, St Neots and March. Although office attendance will be required, the company do enforce a hybrid working policy. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Feb 13, 2026
Full time
An established and ambitious B2B organisation is looking for a commercially astute Brand Marketing Manager to lead and shape its offline marketing and brand strategy. This is a senior role with genuine ownership and influence. You will be responsible for defining how the brand is represented across all physical and offline channels, ensuring every campaign, asset, and customer touchpoint strengthens market position and contributes directly to business growth. Working closely with senior leadership, sales, product development and digital marketing, you will translate business objectives into compelling, revenue-focused marketing activity. You will oversee the planning and delivery of integrated campaigns, ensuring clarity of message, strong creative direction, and measurable commercial impact. The successful candidate will take responsibility for brand integrity and consistency, safeguarding tone of voice, visual identity and overall positioning. From printed materials and merchandising through to exhibitions, trade events and in-store presence, you will ensure the brand experience is cohesive, professional and aligned with strategic objectives. Due to the location of the Cambridgeshire based office, this role is commutable from Cambridge, Ely, Bury St Edmunds, Newmarket, Downham Market, Chatteris, Huntingdon, St Neots and March. Although office attendance will be required, the company do enforce a hybrid working policy. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
A well-established and growth-focused B2B organisation is seeking a commercially minded Digital Marketing Manager to take complete responsibility for its digital marketing strategy and performance. This is a pivotal leadership role with full accountability for the organisation's online presence, search visibility and digital demand generation. You will shape and optimise the digital journey from first interaction through to customer engagement, ensuring online activity supports and strengthens relationships across all routes to market. Working closely with senior leadership, sales, product and brand marketing teams, you will translate commercial objectives into a clear and effective digital strategy. Your focus will be on increasing organic reach, strengthening search performance and ensuring digital platforms provide an intuitive, conversion-led user experience. You will oversee the development and continuous improvement of the company's websites and digital platforms, ensuring customers can easily discover products, access information and move seamlessly toward purchase through approved stockists and partners. A key element of the role will involve analysing digital performance data, identifying opportunities for growth, and clearly demonstrating the commercial impact of digital activity. Due to the location of the Cambridgeshire based office, this role is commutable from Cambridge, Ely, Bury St Edmunds, Newmarket, Downham Market, Chatteris, Huntingdon, St Neots and March. Although office attendance will be required, the company do enforce a hybrid working policy. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Feb 13, 2026
Full time
A well-established and growth-focused B2B organisation is seeking a commercially minded Digital Marketing Manager to take complete responsibility for its digital marketing strategy and performance. This is a pivotal leadership role with full accountability for the organisation's online presence, search visibility and digital demand generation. You will shape and optimise the digital journey from first interaction through to customer engagement, ensuring online activity supports and strengthens relationships across all routes to market. Working closely with senior leadership, sales, product and brand marketing teams, you will translate commercial objectives into a clear and effective digital strategy. Your focus will be on increasing organic reach, strengthening search performance and ensuring digital platforms provide an intuitive, conversion-led user experience. You will oversee the development and continuous improvement of the company's websites and digital platforms, ensuring customers can easily discover products, access information and move seamlessly toward purchase through approved stockists and partners. A key element of the role will involve analysing digital performance data, identifying opportunities for growth, and clearly demonstrating the commercial impact of digital activity. Due to the location of the Cambridgeshire based office, this role is commutable from Cambridge, Ely, Bury St Edmunds, Newmarket, Downham Market, Chatteris, Huntingdon, St Neots and March. Although office attendance will be required, the company do enforce a hybrid working policy. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Womenswear Graphic, Print & Jersey Shape Designer Leisure & Youth Location: London Hybrid: 2 days WFH / 3 days office Employment: Full-Time, Permanent A leading high street supplier is seeking a talented Womenswear Graphic, Print & Jersey Shape Designer to join their in-house design team. This role focuses on trend-driven Leisure & Youth collections, working closely with an Account Manager to deliver commercial, customer-focused ranges for an international fashion brand. Key Responsibilities: Design and develop womenswear graphics, prints, and jersey shapes aligned with current trends for Leisure & Youth. Collaborate with internal teams and production to meet customer direction and timelines. Support customer meetings, including sample preparation and presentations. Create detailed tech packs and contribute to overall range development. Skills & Experience: Proven experience in womenswear graphic, print, and jersey shape design within high street fashion, focusing on leisure and youth ranges. Commercially aware, trend-focused, and confident in influencing product direction. Strong communication skills; able to liaise with colleagues, customers, factories, and international partners. Highly organised, proactive, and able to thrive in fast-paced environments. Excellent garment technical knowledge and tech pack expertise. Proficient in Microsoft Office, Photoshop, Illustrator; 3D design skills are advantageous. Degree in Fashion Design, Print, Graphics, or a related discipline. Why Join: Work with a leading high street supplier shaping commercially successful collections. Hybrid working with 2 days from home and 3 days in the London office. Be part of a creative, trend-led team with international exposure. Apply now to progress your career in womenswear design!
Feb 13, 2026
Full time
Womenswear Graphic, Print & Jersey Shape Designer Leisure & Youth Location: London Hybrid: 2 days WFH / 3 days office Employment: Full-Time, Permanent A leading high street supplier is seeking a talented Womenswear Graphic, Print & Jersey Shape Designer to join their in-house design team. This role focuses on trend-driven Leisure & Youth collections, working closely with an Account Manager to deliver commercial, customer-focused ranges for an international fashion brand. Key Responsibilities: Design and develop womenswear graphics, prints, and jersey shapes aligned with current trends for Leisure & Youth. Collaborate with internal teams and production to meet customer direction and timelines. Support customer meetings, including sample preparation and presentations. Create detailed tech packs and contribute to overall range development. Skills & Experience: Proven experience in womenswear graphic, print, and jersey shape design within high street fashion, focusing on leisure and youth ranges. Commercially aware, trend-focused, and confident in influencing product direction. Strong communication skills; able to liaise with colleagues, customers, factories, and international partners. Highly organised, proactive, and able to thrive in fast-paced environments. Excellent garment technical knowledge and tech pack expertise. Proficient in Microsoft Office, Photoshop, Illustrator; 3D design skills are advantageous. Degree in Fashion Design, Print, Graphics, or a related discipline. Why Join: Work with a leading high street supplier shaping commercially successful collections. Hybrid working with 2 days from home and 3 days in the London office. Be part of a creative, trend-led team with international exposure. Apply now to progress your career in womenswear design!
About The Role: An established multidisciplinary creative studio, known for delivering immersive brand experiences and high-impact installations, is seeking a Senior Project Manager to lead delivery across some of their most prestigious projects. This is a key role for an experienced project manager with a background in visual merchandising, retail installations, experiential environments or luxury brand production. You will take full ownership of complex, high-value projects from initial brief through to on-site execution, ensuring outcomes meet the highest standards of craft, precision, and brand expression. Acting as the main point of contact for clients and internal teams, you will manage timelines, budgets, stakeholders, suppliers, and logistics across multiple markets. The role requires someone who thrives in fast-paced environments, can remain calm under pressure, and brings both commercial insight and technical understanding to every stage of delivery. The studio offers a collaborative and creative environment, with opportunities to work on high-profile, internationally recognised projects. The role provides clear progression pathways, professional development, and exposure to industry events, alongside a supportive culture and flexibility for occasional remote working and international travel. Key Responsibilities: Lead large-scale installation and brand experience projects from concept through to final delivery Own high value project budgets cost tracking, reporting and financial management Act as primary client contact, ensuring clear communication, expectation management and excellent service Liaise with creative teams, fabricators, suppliers, landlords and local authorities. Manage risk assessments, permits, H&S documentation and compliance requirements Coordinate international logistics and on-site installations across multiple markets Ensure projects are delivered on time, within budget and to a best-in-class standard Key Skills/Requirements: Significant experience in project management for visual merchandising, retail design, experiential or luxury brand production Proven track record managing complex projects and large budgets Experience delivering projects for luxury, fashion or premium brands Strong stakeholder management skills across clients, suppliers, and in-house teams Confident leading international rollouts and navigating logistics across multiple markets Excellent understanding of H&S, risk management and compliance Highly organised, detail-driven, and calm under pressure Skilled communicator who can lead meetings and present confidently To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Feb 13, 2026
Full time
About The Role: An established multidisciplinary creative studio, known for delivering immersive brand experiences and high-impact installations, is seeking a Senior Project Manager to lead delivery across some of their most prestigious projects. This is a key role for an experienced project manager with a background in visual merchandising, retail installations, experiential environments or luxury brand production. You will take full ownership of complex, high-value projects from initial brief through to on-site execution, ensuring outcomes meet the highest standards of craft, precision, and brand expression. Acting as the main point of contact for clients and internal teams, you will manage timelines, budgets, stakeholders, suppliers, and logistics across multiple markets. The role requires someone who thrives in fast-paced environments, can remain calm under pressure, and brings both commercial insight and technical understanding to every stage of delivery. The studio offers a collaborative and creative environment, with opportunities to work on high-profile, internationally recognised projects. The role provides clear progression pathways, professional development, and exposure to industry events, alongside a supportive culture and flexibility for occasional remote working and international travel. Key Responsibilities: Lead large-scale installation and brand experience projects from concept through to final delivery Own high value project budgets cost tracking, reporting and financial management Act as primary client contact, ensuring clear communication, expectation management and excellent service Liaise with creative teams, fabricators, suppliers, landlords and local authorities. Manage risk assessments, permits, H&S documentation and compliance requirements Coordinate international logistics and on-site installations across multiple markets Ensure projects are delivered on time, within budget and to a best-in-class standard Key Skills/Requirements: Significant experience in project management for visual merchandising, retail design, experiential or luxury brand production Proven track record managing complex projects and large budgets Experience delivering projects for luxury, fashion or premium brands Strong stakeholder management skills across clients, suppliers, and in-house teams Confident leading international rollouts and navigating logistics across multiple markets Excellent understanding of H&S, risk management and compliance Highly organised, detail-driven, and calm under pressure Skilled communicator who can lead meetings and present confidently To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
JD Sports- 0691 Dartford, Unit 5, Dartford, Kent, United Kingdom Job Description Posted Monday 5 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively run all store operations to meet or exceed sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Build a positive team culture through recruiting, training and continuously developing your team, and increase chances of store success. Analyse sales data and financial reports to make quick and well informed decisions, identifying and responding to areas of opportunity operationally & commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques, ensuring merchandise displays are attractive and align to brand guidelines. Ensure teams deliver the highest level of service in store to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role Objectives and KPIs Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction, store engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced retail/customer facing environment. Passionate about retail & hold a good understanding of the latest trends and competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Proven track record of managing and exceeding sales targets and KPIs. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - earn while you learn and gain nationally recognised qualifications (England Only). Health Care Cover. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change.
Feb 13, 2026
Full time
JD Sports- 0691 Dartford, Unit 5, Dartford, Kent, United Kingdom Job Description Posted Monday 5 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively run all store operations to meet or exceed sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Build a positive team culture through recruiting, training and continuously developing your team, and increase chances of store success. Analyse sales data and financial reports to make quick and well informed decisions, identifying and responding to areas of opportunity operationally & commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques, ensuring merchandise displays are attractive and align to brand guidelines. Ensure teams deliver the highest level of service in store to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role Objectives and KPIs Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction, store engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced retail/customer facing environment. Passionate about retail & hold a good understanding of the latest trends and competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Proven track record of managing and exceeding sales targets and KPIs. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - earn while you learn and gain nationally recognised qualifications (England Only). Health Care Cover. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change.
What you'll bring to the team Digital Engineering Director Merlin Technology London / Hybrid B1 Bring Joy. Create Connections. Make Memories. At Merlin Entertainments, we create world-class experiences that bring people together - from LEGOLAND and SEA LIFE to Madame Tussauds and beyond. As part of our ambitious global digital transformation, we're looking for a Digital Engineering Director to lead the technology that powers our guest experience across the world. This is a senior, high-impact leadership role at the heart of our Digital Transformation - shaping the platforms that millions of guests interact with every year. The role Reporting to the VP, Global Engineering, you'll own the end-to-end digital engineering portfolio that underpins Merlin's global guest journey. From mobile apps and interactive kiosks to ticketing, POS, payments, integration, and cloud platforms - this role sets the technical direction and drives delivery at scale. You'll lead multiple high-performing engineering teams and technical leaders, working closely with Product, UX/UI, Operations and Commercial teams to deliver seamless, secure and scalable digital experiences across web, app and on-site touchpoints. This is a role for a strategic technical leader who can operate confidently at board-level and dive deep when needed. What you'll be responsible for Strategic & Technical Leadership Define and execute Merlin's digital engineering strategy, aligned to our business and technology vision Own the multi-year roadmap for all digital platforms, ensuring scalability, security and innovation Partner with senior stakeholders to align engineering delivery with commercial and guest outcomes Architecture & Platform Excellence Provide technical leadership across mobile, web, kiosk, POS, ticketing, integration and cloud platforms Champion modern engineering practices including microservices, API-first and event-driven architectures Lead platform engineering, DevOps, SRE and APIM strategies to ensure reliability and performance Engineering Delivery Own the full software development lifecycle, from ideation through to live operations Champion agile and DevOps ways of working across global engineering teams Manage budgets, vendors and resource planning across the digital portfolio People & Culture Lead, mentor and develop multiple engineering teams, tech leads and managers Build a culture of engineering excellence, innovation, learning and accountability Drive talent development, succession planning and career progression Operational Excellence Ensure high availability, resilience and performance across all digital platforms Oversee incident management, continuous improvement and operational KPIs Ensure compliance with security, data protection and industry standards (e.g. GDPR, PCI-DSS) Qualifications & Experience What we're looking for 10+ years' experience in software engineering, with at least 5 years in senior technical leadership roles Proven experience leading large-scale digital platforms across mobile, e-commerce, ticketing, POS or payments Strong background in cloud platforms (AWS, Azure or GCP), microservices and API management Deep expertise in agile delivery, DevOps, CI/CD and SRE practices Experience leading global, multi-disciplinary engineering teams Strong stakeholder management skills, with the ability to influence technical and non-technical audiences Commercially minded, with a clear understanding of how technology drives customer experience and revenue Experience in retail, hospitality or multi-site international environments is a strong advantage. Our leadership behaviours At Merlin, how you lead matters as much as what you deliver. We're looking for leaders who are: Soulfully Curious - open, inquisitive and always learning Results Focused - accountable, decisive and outcome-driven Extraordinary Teammates - collaborative, inclusive and generous with knowledge Developers of People - passionate about growing talent and building future leaders Why Merlin? You'll be part of a global organisation with iconic brands, ambitious growth plans and a genuine commitment to creating memorable experiences - not just for our guests, but for our people too. If you're excited by large-scale digital platforms, global complexity and the chance to shape the future of guest experience, we'd love to hear from you. Come and help us build the digital experiences behind the magic. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 33 days' holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more! Pay Range Competitive
Feb 13, 2026
Full time
What you'll bring to the team Digital Engineering Director Merlin Technology London / Hybrid B1 Bring Joy. Create Connections. Make Memories. At Merlin Entertainments, we create world-class experiences that bring people together - from LEGOLAND and SEA LIFE to Madame Tussauds and beyond. As part of our ambitious global digital transformation, we're looking for a Digital Engineering Director to lead the technology that powers our guest experience across the world. This is a senior, high-impact leadership role at the heart of our Digital Transformation - shaping the platforms that millions of guests interact with every year. The role Reporting to the VP, Global Engineering, you'll own the end-to-end digital engineering portfolio that underpins Merlin's global guest journey. From mobile apps and interactive kiosks to ticketing, POS, payments, integration, and cloud platforms - this role sets the technical direction and drives delivery at scale. You'll lead multiple high-performing engineering teams and technical leaders, working closely with Product, UX/UI, Operations and Commercial teams to deliver seamless, secure and scalable digital experiences across web, app and on-site touchpoints. This is a role for a strategic technical leader who can operate confidently at board-level and dive deep when needed. What you'll be responsible for Strategic & Technical Leadership Define and execute Merlin's digital engineering strategy, aligned to our business and technology vision Own the multi-year roadmap for all digital platforms, ensuring scalability, security and innovation Partner with senior stakeholders to align engineering delivery with commercial and guest outcomes Architecture & Platform Excellence Provide technical leadership across mobile, web, kiosk, POS, ticketing, integration and cloud platforms Champion modern engineering practices including microservices, API-first and event-driven architectures Lead platform engineering, DevOps, SRE and APIM strategies to ensure reliability and performance Engineering Delivery Own the full software development lifecycle, from ideation through to live operations Champion agile and DevOps ways of working across global engineering teams Manage budgets, vendors and resource planning across the digital portfolio People & Culture Lead, mentor and develop multiple engineering teams, tech leads and managers Build a culture of engineering excellence, innovation, learning and accountability Drive talent development, succession planning and career progression Operational Excellence Ensure high availability, resilience and performance across all digital platforms Oversee incident management, continuous improvement and operational KPIs Ensure compliance with security, data protection and industry standards (e.g. GDPR, PCI-DSS) Qualifications & Experience What we're looking for 10+ years' experience in software engineering, with at least 5 years in senior technical leadership roles Proven experience leading large-scale digital platforms across mobile, e-commerce, ticketing, POS or payments Strong background in cloud platforms (AWS, Azure or GCP), microservices and API management Deep expertise in agile delivery, DevOps, CI/CD and SRE practices Experience leading global, multi-disciplinary engineering teams Strong stakeholder management skills, with the ability to influence technical and non-technical audiences Commercially minded, with a clear understanding of how technology drives customer experience and revenue Experience in retail, hospitality or multi-site international environments is a strong advantage. Our leadership behaviours At Merlin, how you lead matters as much as what you deliver. We're looking for leaders who are: Soulfully Curious - open, inquisitive and always learning Results Focused - accountable, decisive and outcome-driven Extraordinary Teammates - collaborative, inclusive and generous with knowledge Developers of People - passionate about growing talent and building future leaders Why Merlin? You'll be part of a global organisation with iconic brands, ambitious growth plans and a genuine commitment to creating memorable experiences - not just for our guests, but for our people too. If you're excited by large-scale digital platforms, global complexity and the chance to shape the future of guest experience, we'd love to hear from you. Come and help us build the digital experiences behind the magic. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 33 days' holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more! Pay Range Competitive
JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: Inclusion Growth For us, this means that when you choose a cup half full mindset and welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a juicer; like us, you continue to search and mind purpose and meaning in what you do. From your first day, you'll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. As an Assistant Store Manager, you are responsible for assisting your Store Manager in the daily operation of the store, ensuring the highest performance possible in all areas within the operation. You will adhere to market specific legal requirements, company policies, and risk & compliance structures. By leading and engaging the team you will create great guest experiences leading to an optimized overall store performance. Your overall success in this position depends on the degree to which you and the team can deliver best in class guest experiences turning regular customers into beloved returning guests. Ultimately, jointly with your Store Manager, you ensure store performance targets are met or exceeded through existing and new commercial company initiatives. KEY RESPONSIBILITIES Operational Requirements: Maintain a safe and healthy work environment, while ensuring conceptual store structures are maintained, by enforcing hygiene, health, and safety standards, resulting in the highest local standards and ratings. Employee Engagement: Assist the Store Manager in developing and engaging the team through daily feedback, in store training, and employee engagement initiatives. Guest Experience: Ensure a guest first approach, building strong guest relations following our brand behavior principles and hereby increase overall guest loyalty and overall optimized store performance. Performance Management: Assist in building sales and optimizing store EBITDA to achieve or exceed defined KPI targets. Value Based Leadership: Effectively assist in leading team members in alignment with company virtues and operational principles. KEY QUALIFICATIONS Minimum 1 year of experience in a leadership or key holder role (e.g., Shift Leader, Supervisor, or a similar position). Experience working in a fast paced team environment (experience with teams of employees is a plus). Excellent interpersonal and communication skills. Highly motivated to develop as a people centric leader and grow a career in management. WHY WORK WITH US Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories. Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities. Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons. By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade off between taste and health. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C suite, VPs, and directors, have started behind the bar. We continue to evolve our people centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.
Feb 13, 2026
Full time
JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: Inclusion Growth For us, this means that when you choose a cup half full mindset and welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a juicer; like us, you continue to search and mind purpose and meaning in what you do. From your first day, you'll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. As an Assistant Store Manager, you are responsible for assisting your Store Manager in the daily operation of the store, ensuring the highest performance possible in all areas within the operation. You will adhere to market specific legal requirements, company policies, and risk & compliance structures. By leading and engaging the team you will create great guest experiences leading to an optimized overall store performance. Your overall success in this position depends on the degree to which you and the team can deliver best in class guest experiences turning regular customers into beloved returning guests. Ultimately, jointly with your Store Manager, you ensure store performance targets are met or exceeded through existing and new commercial company initiatives. KEY RESPONSIBILITIES Operational Requirements: Maintain a safe and healthy work environment, while ensuring conceptual store structures are maintained, by enforcing hygiene, health, and safety standards, resulting in the highest local standards and ratings. Employee Engagement: Assist the Store Manager in developing and engaging the team through daily feedback, in store training, and employee engagement initiatives. Guest Experience: Ensure a guest first approach, building strong guest relations following our brand behavior principles and hereby increase overall guest loyalty and overall optimized store performance. Performance Management: Assist in building sales and optimizing store EBITDA to achieve or exceed defined KPI targets. Value Based Leadership: Effectively assist in leading team members in alignment with company virtues and operational principles. KEY QUALIFICATIONS Minimum 1 year of experience in a leadership or key holder role (e.g., Shift Leader, Supervisor, or a similar position). Experience working in a fast paced team environment (experience with teams of employees is a plus). Excellent interpersonal and communication skills. Highly motivated to develop as a people centric leader and grow a career in management. WHY WORK WITH US Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories. Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities. Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons. By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade off between taste and health. We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C suite, VPs, and directors, have started behind the bar. We continue to evolve our people centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.
Immediate permanent role based in City of London location. Deputy Head of Operations role, Asian bank, City of London. About Our Client This position is with a large organisation within the Financial Services industry, focusing on Banking & Financial Services. The company is well-established and offers excellent opportunities for professional growth and career progression. Job Description To support the Head of Operations and Deputy General Manager covering execution of multiple banking products and operational processes including but not limited to: Domestic and International Payments; Bilateral and Syndicated Loans Administration; Treasury vanilla and Derivative product settlements; Data Quality; Trade Finance Operations; Correspondent Banking; Customer Support; Reconciliations; Transaction Reporting and Custodian service. To manage a team of Operations/Assistant Managers & Operations Officers covering execution of multiple wholesale banking products and operational processes. Including the ongoing development of the staff through the cross training of staff across all day-to-day functions, the systems used within Operations and to provide training opportunities in new products and system enhancements. In addition to the Banking, Clearing & Treasury Operations, the role holder will also lead the delivery of the custodian service processes and execution to support the business and customers whilst maintaining close to zero operational risk losses. As a SMF delegated individual, this role holder will have day to day oversight of the CASS regulatory related matters. To provide support/collaboration for other 2LoD functions such as Compliance, Finance Risk and Project Management around BAU and Bank wide initiatives. To maintain a strong control framework within the Department. General day-to-day management of the Operations team. Working with the staff to agree training development plans to ensure knowledge transfer across both products, processes and systems used within the Department. Working with the Managers to ensure continuous review of the existing processes and procedures with specific focus on the manual processes and system initiatives to improve system functionality to remove potential operational risk. Promote good relationships and rapport by continued liaison/regular meetings with Internal Stakeholders, including Front Office, Finance and Compliance. Lead on business wide initiatives through project deployment including submission of BRD's, UAT and successful implementation. Responsibility for the review and testing of the Team's Business Continuity Plan, ensuring adequate system access and resource deployment for regular testing and during periods of disaster recovery. Oversee the production of Monthly Management Information. Oversee the work undertaken for any Internal Audit, Finance and Compliance for Treasury product related issues. In charge of all the UK regulatory reporting including but not limited EMIR/MIFII/SFTR/SCV/SMMD/CASS. Preparing all reports to the governance committees. General Responsibility for the day-to-day identification, ownership and management of conduct risk and controls through the continuing development and implementation of the Bank's conduct risk framework processes. This includes the internal control processes designed to identify, assess and manage conduct risk, the execution of activities as intended and the identification, reporting and escalation/remediation of inadequate processes and control breaks. On a proactive basis, liaise with and seek guidance from the Second Line of Defence for policy and process queries. Complete all training provided by Compliance, Risk and IT and other departments as necessary in a timely manner. Read and understand the Risk Management & Compliance framework (and the policies referenced therein) and the UK Staff Handbook. Identify, report and elevate material risk events, including conduct risk events and conflicts of interest, or losses to the Head of Department. Proper use of the Bank's IT systems and data, particularly personal data, in accordance with the IT Security Policy and the Data Protection Policy and any applicable departmental procedures. Adherence to staff handbook, company policies, rules and regulations as changed from time to time and to the core values, behaviours (e.g., Code of Conduct) at all times. The Successful Applicant Tertiary qualified with Bachelors or Masters degree. Minimum of 3-5 years in similar role in UK. Prior team management. Subject matter expert in Treasury, Clearing, Corporate Banking products with experience in Custodian business and services. Demonstrate a clear understanding of Product knowledge and Operations processes across Treasury, Clearing, Corporate Banking & Custodial business. Experience gained in a similar type and scale of Corporate banking environment is critical. Hands on experience of operational / MO processes. Understanding of regulatory impact on all operational processes. Must be competent in SWIFT; Treasury booking and settlement systems (e.g. OPICS) NGS and related operation system knowledge. Exposure to professional project management processes is advantageous. Understanding of the wider processes such as collateral management in lending and Treasury, including CSA's, netting and ISDA documentation an advantage. What's on Offer Competitive salary ranging from £90,000 to £120,000 per annum. 5 Days in the office. Free daily lunch provided. Comprehensive benefits package. Permanent position offering stability and growth opportunities. City of London location. Chance to work within a reputable organisation in the Financial Services industry. This is an exciting opportunity for a skilled Deputy Head of Operations to advance their career in Banking & Financial Services. If this role aligns with your expertise, we encourage you to apply today. PLEASE NOTE NO VISA SPONSORSHIP
Feb 13, 2026
Full time
Immediate permanent role based in City of London location. Deputy Head of Operations role, Asian bank, City of London. About Our Client This position is with a large organisation within the Financial Services industry, focusing on Banking & Financial Services. The company is well-established and offers excellent opportunities for professional growth and career progression. Job Description To support the Head of Operations and Deputy General Manager covering execution of multiple banking products and operational processes including but not limited to: Domestic and International Payments; Bilateral and Syndicated Loans Administration; Treasury vanilla and Derivative product settlements; Data Quality; Trade Finance Operations; Correspondent Banking; Customer Support; Reconciliations; Transaction Reporting and Custodian service. To manage a team of Operations/Assistant Managers & Operations Officers covering execution of multiple wholesale banking products and operational processes. Including the ongoing development of the staff through the cross training of staff across all day-to-day functions, the systems used within Operations and to provide training opportunities in new products and system enhancements. In addition to the Banking, Clearing & Treasury Operations, the role holder will also lead the delivery of the custodian service processes and execution to support the business and customers whilst maintaining close to zero operational risk losses. As a SMF delegated individual, this role holder will have day to day oversight of the CASS regulatory related matters. To provide support/collaboration for other 2LoD functions such as Compliance, Finance Risk and Project Management around BAU and Bank wide initiatives. To maintain a strong control framework within the Department. General day-to-day management of the Operations team. Working with the staff to agree training development plans to ensure knowledge transfer across both products, processes and systems used within the Department. Working with the Managers to ensure continuous review of the existing processes and procedures with specific focus on the manual processes and system initiatives to improve system functionality to remove potential operational risk. Promote good relationships and rapport by continued liaison/regular meetings with Internal Stakeholders, including Front Office, Finance and Compliance. Lead on business wide initiatives through project deployment including submission of BRD's, UAT and successful implementation. Responsibility for the review and testing of the Team's Business Continuity Plan, ensuring adequate system access and resource deployment for regular testing and during periods of disaster recovery. Oversee the production of Monthly Management Information. Oversee the work undertaken for any Internal Audit, Finance and Compliance for Treasury product related issues. In charge of all the UK regulatory reporting including but not limited EMIR/MIFII/SFTR/SCV/SMMD/CASS. Preparing all reports to the governance committees. General Responsibility for the day-to-day identification, ownership and management of conduct risk and controls through the continuing development and implementation of the Bank's conduct risk framework processes. This includes the internal control processes designed to identify, assess and manage conduct risk, the execution of activities as intended and the identification, reporting and escalation/remediation of inadequate processes and control breaks. On a proactive basis, liaise with and seek guidance from the Second Line of Defence for policy and process queries. Complete all training provided by Compliance, Risk and IT and other departments as necessary in a timely manner. Read and understand the Risk Management & Compliance framework (and the policies referenced therein) and the UK Staff Handbook. Identify, report and elevate material risk events, including conduct risk events and conflicts of interest, or losses to the Head of Department. Proper use of the Bank's IT systems and data, particularly personal data, in accordance with the IT Security Policy and the Data Protection Policy and any applicable departmental procedures. Adherence to staff handbook, company policies, rules and regulations as changed from time to time and to the core values, behaviours (e.g., Code of Conduct) at all times. The Successful Applicant Tertiary qualified with Bachelors or Masters degree. Minimum of 3-5 years in similar role in UK. Prior team management. Subject matter expert in Treasury, Clearing, Corporate Banking products with experience in Custodian business and services. Demonstrate a clear understanding of Product knowledge and Operations processes across Treasury, Clearing, Corporate Banking & Custodial business. Experience gained in a similar type and scale of Corporate banking environment is critical. Hands on experience of operational / MO processes. Understanding of regulatory impact on all operational processes. Must be competent in SWIFT; Treasury booking and settlement systems (e.g. OPICS) NGS and related operation system knowledge. Exposure to professional project management processes is advantageous. Understanding of the wider processes such as collateral management in lending and Treasury, including CSA's, netting and ISDA documentation an advantage. What's on Offer Competitive salary ranging from £90,000 to £120,000 per annum. 5 Days in the office. Free daily lunch provided. Comprehensive benefits package. Permanent position offering stability and growth opportunities. City of London location. Chance to work within a reputable organisation in the Financial Services industry. This is an exciting opportunity for a skilled Deputy Head of Operations to advance their career in Banking & Financial Services. If this role aligns with your expertise, we encourage you to apply today. PLEASE NOTE NO VISA SPONSORSHIP
Select how often (in days) to receive an alert: Location: Newcastle Upon Tyne, NET, GB, NE1 7XJ Company: The Body Shop International Limited The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. Your role in a nutshell As an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience. More about the role Lead & work as part of a successful, engaged team to best meet the needs of our customers Shape a customer focused store experience by leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life Problem solves effectively & proactively as much as possible using available resources Communicate effectively & act as a flexible & responsible role model to your team Ensure development of customer loyalty to further build The Body Shop brand Manage stock; monitor & manage change Confidently use the data (KPIs) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance Identify & attract high potential candidates & develop current team members to succeed in their goals Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products What we look for Experience in a customer facing role, people leadership & team development Able to meet sales & performance targets with outstanding planning & organizing skills Ability to work collaboratively within a feedback culture Experience coaching & developing a successful team Outstanding leadership & communication skills Experience using data (KPIs) to make sound business decisions Comfortable with Microsoft Office Suite Flexibility to work across Sunday to Saturday is required What we offer Benefits start within your first month Comprehensive onboarding in your new position Training hours for you & your team as needed A 50% discount on regular product & 30% on Gifts Freebies - when we launch new products, we want our Teams to be the first to fall in love with them Paid volunteer days - so you can spend time with the causes that matter to you Ability to make connections with Community Partners to drive local activism (UN) Uniform- We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good Ability to offer a real living wage to your Customer Consultants Opportunities to grow within the Brand Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network
Feb 13, 2026
Full time
Select how often (in days) to receive an alert: Location: Newcastle Upon Tyne, NET, GB, NE1 7XJ Company: The Body Shop International Limited The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. Your role in a nutshell As an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience. More about the role Lead & work as part of a successful, engaged team to best meet the needs of our customers Shape a customer focused store experience by leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life Problem solves effectively & proactively as much as possible using available resources Communicate effectively & act as a flexible & responsible role model to your team Ensure development of customer loyalty to further build The Body Shop brand Manage stock; monitor & manage change Confidently use the data (KPIs) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance Identify & attract high potential candidates & develop current team members to succeed in their goals Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products What we look for Experience in a customer facing role, people leadership & team development Able to meet sales & performance targets with outstanding planning & organizing skills Ability to work collaboratively within a feedback culture Experience coaching & developing a successful team Outstanding leadership & communication skills Experience using data (KPIs) to make sound business decisions Comfortable with Microsoft Office Suite Flexibility to work across Sunday to Saturday is required What we offer Benefits start within your first month Comprehensive onboarding in your new position Training hours for you & your team as needed A 50% discount on regular product & 30% on Gifts Freebies - when we launch new products, we want our Teams to be the first to fall in love with them Paid volunteer days - so you can spend time with the causes that matter to you Ability to make connections with Community Partners to drive local activism (UN) Uniform- We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good Ability to offer a real living wage to your Customer Consultants Opportunities to grow within the Brand Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network
Global Retail Brands Australia Pty Ltd
Doncaster, Yorkshire
Store Manager Doncaster Myer Concession Location:DONCASTER (347) Posted on:31 December 2025 About Us: Global Retail Brands is the powerhouse behind some of Australia's most loved home and kitchen brands, including House, Robins Kitchen, MyHouse, House Bed & Bath, Salt&Pepper, Baccarat, and Bessemer, with over 300 stores nationwide. Building on the incredible success of our international brands - THE COOK SHOP and THE CUSTOM CHEF , now available in more than 150 locations globally - we're excited to be bringing both brands to Myer as our next major retail partnership. Reporting directly to the Regional Sales Manager, in your role as the Store Manager, you will assume the responsibility of achieving the concessions financial targets and company key performance indicators, all while fostering a dynamic team empowered to surpass expectations. What to expect on a day to day? Drive a customer centric culture and meaningful store experience through leading by example Develop the talent within your team and drive financial sales, profit and productivity by achieving targets set by the business Showcase your expertise in Visual Merchandising by crafting a welcoming and visually captivating atmosphere that effortlessly grabs our customers' attention Efficiently oversee store rostering and wage expenses, maintaining a sharp emphasis on commercial acumen. Manage stock (up to 20kg) in a fast paced environment ensuring we can service our customers Diligently track store sales performance, recognizing exceptional results and pinpointing opportunities for enhancement - communicate findings to peers and senior management Collaborate closely with the Talent Acquisition team to identify and recruit dedicated retail professionals to join our organization Rotating fortnightly roster What can we expect from you? Previous experience as an Assistant/Store Manager A passion for the retail industry is a must! Ability to manage budgets, interpret financial reports and generate efficient rosters Operational excellence, experienced across stock control & visual merchandising Thrive on the energy of a fast paced environment, inspire and excite your peers Let's talk Benefits: Up to $2500 of merchandise, cook with what you sell! Vouchers & Discounts for you and your family Be part of a talented team who are passionate and love having FUN Access to our EAP program Training and Development to hit your career aspirations and goals Check us out and follow our social media pages:
Feb 13, 2026
Full time
Store Manager Doncaster Myer Concession Location:DONCASTER (347) Posted on:31 December 2025 About Us: Global Retail Brands is the powerhouse behind some of Australia's most loved home and kitchen brands, including House, Robins Kitchen, MyHouse, House Bed & Bath, Salt&Pepper, Baccarat, and Bessemer, with over 300 stores nationwide. Building on the incredible success of our international brands - THE COOK SHOP and THE CUSTOM CHEF , now available in more than 150 locations globally - we're excited to be bringing both brands to Myer as our next major retail partnership. Reporting directly to the Regional Sales Manager, in your role as the Store Manager, you will assume the responsibility of achieving the concessions financial targets and company key performance indicators, all while fostering a dynamic team empowered to surpass expectations. What to expect on a day to day? Drive a customer centric culture and meaningful store experience through leading by example Develop the talent within your team and drive financial sales, profit and productivity by achieving targets set by the business Showcase your expertise in Visual Merchandising by crafting a welcoming and visually captivating atmosphere that effortlessly grabs our customers' attention Efficiently oversee store rostering and wage expenses, maintaining a sharp emphasis on commercial acumen. Manage stock (up to 20kg) in a fast paced environment ensuring we can service our customers Diligently track store sales performance, recognizing exceptional results and pinpointing opportunities for enhancement - communicate findings to peers and senior management Collaborate closely with the Talent Acquisition team to identify and recruit dedicated retail professionals to join our organization Rotating fortnightly roster What can we expect from you? Previous experience as an Assistant/Store Manager A passion for the retail industry is a must! Ability to manage budgets, interpret financial reports and generate efficient rosters Operational excellence, experienced across stock control & visual merchandising Thrive on the energy of a fast paced environment, inspire and excite your peers Let's talk Benefits: Up to $2500 of merchandise, cook with what you sell! Vouchers & Discounts for you and your family Be part of a talented team who are passionate and love having FUN Access to our EAP program Training and Development to hit your career aspirations and goals Check us out and follow our social media pages:
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value.You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 13, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value.You'll be someone : With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters. Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner. Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year. With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner. Qualified ACA/ACCA/ICAS or overseas equivalent. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. Experience supervising and coaching junior members of the team. Experience of managing projects. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Role: Corporate Procurement Tendering Manager Location: St Helena Island, South Atlantic Contract: 3 Years FTC available immediately Salary: £50k pa, plus an International Supplement (of at least £15, 900 per annum) full details of which are in the Overseas Vacancy Information at sthelenapublicservicejobs.sh Enjoying unique lifestyle opportunities, St Helena Island is a self-governing overseas territory of the United Kingdom. Although better placed to develop economically and socially as a result of opening our international airport in 2017, we are not at the stage of self-sufficiency and remain dependent on UK government aid. Your expertise and advice will be key to high value and complex tenders and the management of the resulting contracts as you support Procurement and the overall financial resilience of the Public Service, ensuring value for money. You will lead on high value and complex tenders for Government portfolios, managing all aspects such as ensuring specifications and evaluation questions are fit for purpose, running tenders through e-procurement software, running moderation sessions and awarding the contracts. You must develop the personnel involved in tendering and contract management with formal training and 'hands on' mentoring. You will recommend improvements and support the production of guidance manuals, helping to develop the existing e-procurement solution. A member of CIPS, or willing to work towards obtaining it, you have used e-tendering and Purchase to Pay systems, preferably in a public sector environment, and have used different methods for purchasing goods, services or works. You are familiar with International Procurement standards and law plus standard procurement tools and techniques, including INCOTERMS. An adept multi-tasker, you have managed contracts, delivering substantial savings and/or service improvements. You must have experience of analysing and interpreting information to develop solutions or solve problems. You know how to influence, network and apply professional judgement and diplomacy. Persuasive while maintaining high level customer focus and able to support and communicate change, you have the confidence for risk based decision making. In addition, you must demonstrate our core values of fairness, integrity and teamwork and use your diverse expertise and experiences to ensure your time on the Island has the broadest benefit to St Helena. As an officer funded through the Technical Co-Operation Programme you will be expected to share your knowledge and skills beyond the workplace contributing to workforce, community and capacity development in St Helena. Our Benefits Package Includes: An International Supplement, full details of which are in the Overseas Vacancy Information at sthelenapublicservicejobs.sh Relocation Allowances, full details of which are in the Overseas Vacancy Information at sthelenapublicservicejobs.sh Annual Pension Contribution of 7.5% of salary Annual Leave of 30 days per annum plus Public Holidays How to Apply: An application form is available at sthelenapublicservicejobs.sh where further information can also be found, or you may contact Kedell Worboys on or via email: . Applications must be sent to and received by 6 March 2026. Interviews to be held week commencing 15 March 2026. To be considered for this role, you must complete our application form. Failure to do so will mean that your application will not be considered. Please do not submit your CV. The Public Service positively accepts applications from all members of the community regardless of race, gender, disability, age, sexual orientation, religion or belief, and will consider all applications on the basis of merit, in accordance with the person specification. The St Helena Public Service welcomes all applications from across our whole community, including our St Helenian diaspora wishing to return to St Helena. If you are a St Helenian currently living and working overseas, please contact at us
Feb 13, 2026
Full time
Role: Corporate Procurement Tendering Manager Location: St Helena Island, South Atlantic Contract: 3 Years FTC available immediately Salary: £50k pa, plus an International Supplement (of at least £15, 900 per annum) full details of which are in the Overseas Vacancy Information at sthelenapublicservicejobs.sh Enjoying unique lifestyle opportunities, St Helena Island is a self-governing overseas territory of the United Kingdom. Although better placed to develop economically and socially as a result of opening our international airport in 2017, we are not at the stage of self-sufficiency and remain dependent on UK government aid. Your expertise and advice will be key to high value and complex tenders and the management of the resulting contracts as you support Procurement and the overall financial resilience of the Public Service, ensuring value for money. You will lead on high value and complex tenders for Government portfolios, managing all aspects such as ensuring specifications and evaluation questions are fit for purpose, running tenders through e-procurement software, running moderation sessions and awarding the contracts. You must develop the personnel involved in tendering and contract management with formal training and 'hands on' mentoring. You will recommend improvements and support the production of guidance manuals, helping to develop the existing e-procurement solution. A member of CIPS, or willing to work towards obtaining it, you have used e-tendering and Purchase to Pay systems, preferably in a public sector environment, and have used different methods for purchasing goods, services or works. You are familiar with International Procurement standards and law plus standard procurement tools and techniques, including INCOTERMS. An adept multi-tasker, you have managed contracts, delivering substantial savings and/or service improvements. You must have experience of analysing and interpreting information to develop solutions or solve problems. You know how to influence, network and apply professional judgement and diplomacy. Persuasive while maintaining high level customer focus and able to support and communicate change, you have the confidence for risk based decision making. In addition, you must demonstrate our core values of fairness, integrity and teamwork and use your diverse expertise and experiences to ensure your time on the Island has the broadest benefit to St Helena. As an officer funded through the Technical Co-Operation Programme you will be expected to share your knowledge and skills beyond the workplace contributing to workforce, community and capacity development in St Helena. Our Benefits Package Includes: An International Supplement, full details of which are in the Overseas Vacancy Information at sthelenapublicservicejobs.sh Relocation Allowances, full details of which are in the Overseas Vacancy Information at sthelenapublicservicejobs.sh Annual Pension Contribution of 7.5% of salary Annual Leave of 30 days per annum plus Public Holidays How to Apply: An application form is available at sthelenapublicservicejobs.sh where further information can also be found, or you may contact Kedell Worboys on or via email: . Applications must be sent to and received by 6 March 2026. Interviews to be held week commencing 15 March 2026. To be considered for this role, you must complete our application form. Failure to do so will mean that your application will not be considered. Please do not submit your CV. The Public Service positively accepts applications from all members of the community regardless of race, gender, disability, age, sexual orientation, religion or belief, and will consider all applications on the basis of merit, in accordance with the person specification. The St Helena Public Service welcomes all applications from across our whole community, including our St Helenian diaspora wishing to return to St Helena. If you are a St Helenian currently living and working overseas, please contact at us
The Plant Industrialization Senior Manager (PIM) will lead a team of PIM Leaders accountable for the industrialization of packaging, product, productivity, innovation/renovation, and business continuity projects at Danone manufacturing facilities. The PIM is the single point of contact between the manufacturing plant and cross functional teams (PMO, Research & Innovation (R&I), Quality, etc.) working closely with the Innovation and Engineering Team for all product and package industrialization projects. The PIM represents the plant in the industrialization process making sure the plant capabilities are taken into account in the validation process; as well as making sure the plant is ready to supply the product. In order to achieve that, the PIM owns the trial management program as well as the Industrial qualification process for their plant. They are the bridge between the corporate and plant locations to ensure project success and elevate risks / breakdowns when appropriate. Responsibilities: Provide Industrialization leadership; which includes management of PIM Team members. Lead PIM Team members in project and trial strategy coaching, project and resource prioritization, annual objectives, performance reviews, and career development direction. Implement IWS-Initiative Management procedures and training across the manufacturing sites Monitor, Track and Report out on Industrial First Time Right Trial & Launch KPIs Manage Project and Trial Prioritization by Plant as well as Workload Management / Project Support: Attends Med-High Complexity Project Meetings and loops in PIM as needed to ensure PIM Team is focused on Trial Preparation, Execution and Post Trial Documentation Provides continued Risk Vetting throughout project lifecycle Provides Proactive Management and Troubleshooting (additional on-site support for High Complexity Trials) LIM / Stage Gate Readiness Tracking and Pre-Vetting; including project pre-Charter vetting and Trial Plan Alignment/Approval Lead Standards / Ways of Working Initiatives Develop relationships and collaborate with key stakeholders, across Project Team Cross-Functional Leaders and Manufacturing Plant Leadership. such as key technical resources, plant operations managers, supervisors, maintenance personnel, and operators for input into design considerations to facilitate the seamless project implementation into operation Administer technical guidance on new projects to ensure processes, equipment, and site are capable of meeting standards for quality, food safety, and scalability The salary range for this position is $105,000 - $130,000 USD. The exact salary offered will depend on several factors, including the candidate's relevant experience, geographic location, internal equity, and market conditions. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment. About you Education and Experience (Requirements): The following combination of education and experience is required for this position. Bachelor's degree in Food Science, Engineering, Microbiology or closely related field 10 years of work experience with minimum a of 7 years relevant progressive experience in Consumer Package Goods (CPG) industry. Knowledge, Skills and Abilities: Must be highly self-directed and able to work independently as well as part of a team Must be exceptionally organized and self-disciplined to accommodate the management of concurrent multiple projects and priorities. Understand the essential value of engaging and actively communicating appropriate information to all levels involved with and/or affected by the project. Flexible to consider additional information or ideas when formulating solutions. The ability to use knowledge, facts, data analysis, and professional insights to effectively solve problems and put in place best practice business-based solutions. Excellent conflict resolution and interpersonal skills. Strong written and verbal communication skills. Process-oriented; able to identify process improvements and implement change successfully. Adaptable to changing project scopes and priorities; and remains solution oriented through change. Solid understanding of food safety regulations - PMO, 3A and FDA Food Safety knowledge / experience required. Functional use of Microsoft Office. Travel: Less than 5% About Danone Life at Danone With approximately 5,000 employees and 13 production locations across the U.S., our vibrant culture and endless growth opportunities are just a couple of the reasons our employees call themselves "Proud Danoners." Learn more about Life at Danone Our Brands When you join us, you'll work with some of the best-known food and beverage brands in the world, including Activia , DanActive , Danimals , Dannon , evian , Follow Your Heart , Happy Family Organics, International Delight , Light + Fit , Nutricia , Oikos , Silk , So Delicious Dairy Free, STōK Cold Brew Coffee , Too Good & Co , and YoCrunch . Learn more about our mission. Our Purpose We're committed to making a positive impact on our world. Rooted in our mission to bring health through food to as many people as possible, we're proud to be the world's largest B Corp. Our Benefits Our commitment to making the world healthier starts with our employees. Physical Wellbeing: We pay for the majority of your medical benefits - which include medical, dental and vision - with our competitive 80%/20% cost-sharing model. Mental Wellbeing: Danoners receive fitness discounts, unlimited flexible time off and hybrid work schedules. We also have a range of programs that support mental health and substance abuse. Financial Support: We offer a performance-based bonus, a 401(k) plan, tuition reimbursement, employee discount programs and voluntary perks. Family Care: We offer caretaker benefits, 18 weeks of parental bonding, fertility, surrogacy, adoption benefits and pet insurance. Learn more about our benefits. Equal Opportunity Employer Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law click here. Dedicated to bringing health through food to as many people as possible, we are a leading global food & beverage company built on four businesses: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition and Medical Nutrition.
Feb 13, 2026
Full time
The Plant Industrialization Senior Manager (PIM) will lead a team of PIM Leaders accountable for the industrialization of packaging, product, productivity, innovation/renovation, and business continuity projects at Danone manufacturing facilities. The PIM is the single point of contact between the manufacturing plant and cross functional teams (PMO, Research & Innovation (R&I), Quality, etc.) working closely with the Innovation and Engineering Team for all product and package industrialization projects. The PIM represents the plant in the industrialization process making sure the plant capabilities are taken into account in the validation process; as well as making sure the plant is ready to supply the product. In order to achieve that, the PIM owns the trial management program as well as the Industrial qualification process for their plant. They are the bridge between the corporate and plant locations to ensure project success and elevate risks / breakdowns when appropriate. Responsibilities: Provide Industrialization leadership; which includes management of PIM Team members. Lead PIM Team members in project and trial strategy coaching, project and resource prioritization, annual objectives, performance reviews, and career development direction. Implement IWS-Initiative Management procedures and training across the manufacturing sites Monitor, Track and Report out on Industrial First Time Right Trial & Launch KPIs Manage Project and Trial Prioritization by Plant as well as Workload Management / Project Support: Attends Med-High Complexity Project Meetings and loops in PIM as needed to ensure PIM Team is focused on Trial Preparation, Execution and Post Trial Documentation Provides continued Risk Vetting throughout project lifecycle Provides Proactive Management and Troubleshooting (additional on-site support for High Complexity Trials) LIM / Stage Gate Readiness Tracking and Pre-Vetting; including project pre-Charter vetting and Trial Plan Alignment/Approval Lead Standards / Ways of Working Initiatives Develop relationships and collaborate with key stakeholders, across Project Team Cross-Functional Leaders and Manufacturing Plant Leadership. such as key technical resources, plant operations managers, supervisors, maintenance personnel, and operators for input into design considerations to facilitate the seamless project implementation into operation Administer technical guidance on new projects to ensure processes, equipment, and site are capable of meeting standards for quality, food safety, and scalability The salary range for this position is $105,000 - $130,000 USD. The exact salary offered will depend on several factors, including the candidate's relevant experience, geographic location, internal equity, and market conditions. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment. About you Education and Experience (Requirements): The following combination of education and experience is required for this position. Bachelor's degree in Food Science, Engineering, Microbiology or closely related field 10 years of work experience with minimum a of 7 years relevant progressive experience in Consumer Package Goods (CPG) industry. Knowledge, Skills and Abilities: Must be highly self-directed and able to work independently as well as part of a team Must be exceptionally organized and self-disciplined to accommodate the management of concurrent multiple projects and priorities. Understand the essential value of engaging and actively communicating appropriate information to all levels involved with and/or affected by the project. Flexible to consider additional information or ideas when formulating solutions. The ability to use knowledge, facts, data analysis, and professional insights to effectively solve problems and put in place best practice business-based solutions. Excellent conflict resolution and interpersonal skills. Strong written and verbal communication skills. Process-oriented; able to identify process improvements and implement change successfully. Adaptable to changing project scopes and priorities; and remains solution oriented through change. Solid understanding of food safety regulations - PMO, 3A and FDA Food Safety knowledge / experience required. Functional use of Microsoft Office. Travel: Less than 5% About Danone Life at Danone With approximately 5,000 employees and 13 production locations across the U.S., our vibrant culture and endless growth opportunities are just a couple of the reasons our employees call themselves "Proud Danoners." Learn more about Life at Danone Our Brands When you join us, you'll work with some of the best-known food and beverage brands in the world, including Activia , DanActive , Danimals , Dannon , evian , Follow Your Heart , Happy Family Organics, International Delight , Light + Fit , Nutricia , Oikos , Silk , So Delicious Dairy Free, STōK Cold Brew Coffee , Too Good & Co , and YoCrunch . Learn more about our mission. Our Purpose We're committed to making a positive impact on our world. Rooted in our mission to bring health through food to as many people as possible, we're proud to be the world's largest B Corp. Our Benefits Our commitment to making the world healthier starts with our employees. Physical Wellbeing: We pay for the majority of your medical benefits - which include medical, dental and vision - with our competitive 80%/20% cost-sharing model. Mental Wellbeing: Danoners receive fitness discounts, unlimited flexible time off and hybrid work schedules. We also have a range of programs that support mental health and substance abuse. Financial Support: We offer a performance-based bonus, a 401(k) plan, tuition reimbursement, employee discount programs and voluntary perks. Family Care: We offer caretaker benefits, 18 weeks of parental bonding, fertility, surrogacy, adoption benefits and pet insurance. Learn more about our benefits. Equal Opportunity Employer Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law click here. Dedicated to bringing health through food to as many people as possible, we are a leading global food & beverage company built on four businesses: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition and Medical Nutrition.
Senior People Business Partner We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day-starting with the teams that serve them. As Senior HR BP, reporting to the UK & International People Director, you'll be a key voice on the UK and International People Senior Leadership Team, shaping how we drive operational excellence through our people. Your mission? To make sure every Operations team has the right people, in the right roles, at the right time-with clear succession plans, strong bench strength, and "aces in places." You'll align our HR strategy with operational goals, helping our shops deliver exceptional results while building a culture grounded in well-being, equity, and consistent, high-integrity employee relations. You'll lead and coach two Business Partners, each responsible for ER, People Policies, DEB, and Well being across multiple regions. Together, you'll embed best in class people practices, strengthen leadership capability, and ensure our workforce is engaged, supported, and set up to thrive. Key Responsibilities Drive Operational performance through a People lens Partner with Operations Directors and Managers to optimise succession in our shops-maintaining a clear, simple view of "ready now/ready soon" talent from Leader AM GM, including cross training needs and development actions. Own and lead talent cycles for Ops and GMs, running monthly performance calibrations to assess potential, address gaps, and ensure timely Performance Improvement Plans where needed. Convert commercial goals (speed of service, NPS, comp sales, EBITDA, etc.) into clear people KPIs and actionable, region specific plans that drive real world impact. Implement a coaching first performance framework, setting clear standards, enabling regular check ins, and building feedback and recognition into daily routines. Run practical, high impact manager training focused on coaching, feedback, ER fundamentals, and inclusive leadership-delivered in bite sized, on the job formats. Partner with Operations leadership to translate business objectives into meaningful people performance metrics and deliverables. Monitor, analyse, and report on key people KPIs (turnover, absenteeism, performance, engagement, etc.), identifying trends and driving root cause solutions. Design and embed people interventions-from training and recognition to feedback loops-that enhance operational efficiency, service quality, and customer satisfaction. Lead and develop your team (2 People Business Partners) Set priorities, coach, and develop both PBPs; ensure regional coverage is aligned to trading patterns and risk. Create a joined up playbook where ER/Policy and DEB/Wellbeing reinforce each other (e.g., inclusive scheduling reduces ER risk). Build future bench (succession) for People Partner roles; champion psychological safety and continuous learning. ER & Policy (oversight and escalation) Ensure policies are clear, accessible, inclusive, and compliant with UK employment law and the ACAS Code. Oversee complex cases (grievance, discipline, capability, discrimination, whistleblowing); coach managers to resolve early and fairly. Maintain consistent practice on right to work, National Minimum/Living Wage, holiday pay, Working Time Regulations, under 18 protections, data privacy (GDPR), and safe scheduling. Lead policy updates for legislation or operational change (e.g., acquisitions/TUPE, restructures). DEB & Wellbeing (strategy to shop floor) Deliver a DEB roadmap focused on practical behaviours: inclusive leadership, fair access to hours & development, etc. Expand wellbeing: MHFA network, manager confidence in conversations, signposting, crisis support; measure usage and impact. Partner with L&D to ensure inclusive talent pathways (Leader AM GM), apprenticeship optimisation, and equitable promotion decisions. Strategic & Continuous Improvement Forecast people related risks & opportunities in operations and help shape strategic planning accordingly. Benchmark practices against peers/industry standards and recommend innovative people solutions. Lead change initiatives related to performance management, employee engagement, and process improvements. What success looks like Retention: Frontline 90 day turnover 100%; Annualised overall turnover 50% Labour productivity: Improved labour productivity through smarter scheduling, skills mix, and attendance gains. Absence: Unplanned absence below 2% Experience: Engagement score to be in the top 10% of industry peers ER health: Improve case volumes/time to resolution and zero upheld claims where policy was followed. Capability: 90% of managers achieving the desired performance with clear bench strength for Ams, GMs, Ops and Heads of Operations. Compliance: 100% on right to work, working time, under 18 protections, and policy adoption; audit ready always. Experience & Skills Required Solid senior HR/People Partnering in QSR/retail/hospitality or similar high volume, multi site environment. Confident line leader (managed 2-4+ professionals); proven at building capability in others. Strong ER/Policy grounding with UK employment law; comfortable with complexity and pace. Demonstrable DEB & Wellbeing delivery that improved outcomes (not just events/comms). Data driven and pragmatic: can translate dashboards into store level actions managers actually use. Excellent relationship skills; able to influence Ops leaders and keep things simple. Clear, inclusive communication-spoken and written. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer £70,000 - £80,000 per annum plus 20% bonus potential Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost. 4% of your pension contribution matched by Pret, rises to 5% after 5 years. Life assurance at 3x annual salary. Loyalty award for 5, 10, 15, 20 years' service. Flexible Benefits Platform packed with lifestyle discounts. Season ticket loans. Healthcare cash plan. Financial wellbeing provisions. Free mortgage services. Sabbatical after 3 years. Opportunities to support our charity, The Pret Foundation. We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our Talent Acquisition Manager and the Line Manager for this role so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager and a team member at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. . click apply for full job details
Feb 13, 2026
Full time
Senior People Business Partner We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day-starting with the teams that serve them. As Senior HR BP, reporting to the UK & International People Director, you'll be a key voice on the UK and International People Senior Leadership Team, shaping how we drive operational excellence through our people. Your mission? To make sure every Operations team has the right people, in the right roles, at the right time-with clear succession plans, strong bench strength, and "aces in places." You'll align our HR strategy with operational goals, helping our shops deliver exceptional results while building a culture grounded in well-being, equity, and consistent, high-integrity employee relations. You'll lead and coach two Business Partners, each responsible for ER, People Policies, DEB, and Well being across multiple regions. Together, you'll embed best in class people practices, strengthen leadership capability, and ensure our workforce is engaged, supported, and set up to thrive. Key Responsibilities Drive Operational performance through a People lens Partner with Operations Directors and Managers to optimise succession in our shops-maintaining a clear, simple view of "ready now/ready soon" talent from Leader AM GM, including cross training needs and development actions. Own and lead talent cycles for Ops and GMs, running monthly performance calibrations to assess potential, address gaps, and ensure timely Performance Improvement Plans where needed. Convert commercial goals (speed of service, NPS, comp sales, EBITDA, etc.) into clear people KPIs and actionable, region specific plans that drive real world impact. Implement a coaching first performance framework, setting clear standards, enabling regular check ins, and building feedback and recognition into daily routines. Run practical, high impact manager training focused on coaching, feedback, ER fundamentals, and inclusive leadership-delivered in bite sized, on the job formats. Partner with Operations leadership to translate business objectives into meaningful people performance metrics and deliverables. Monitor, analyse, and report on key people KPIs (turnover, absenteeism, performance, engagement, etc.), identifying trends and driving root cause solutions. Design and embed people interventions-from training and recognition to feedback loops-that enhance operational efficiency, service quality, and customer satisfaction. Lead and develop your team (2 People Business Partners) Set priorities, coach, and develop both PBPs; ensure regional coverage is aligned to trading patterns and risk. Create a joined up playbook where ER/Policy and DEB/Wellbeing reinforce each other (e.g., inclusive scheduling reduces ER risk). Build future bench (succession) for People Partner roles; champion psychological safety and continuous learning. ER & Policy (oversight and escalation) Ensure policies are clear, accessible, inclusive, and compliant with UK employment law and the ACAS Code. Oversee complex cases (grievance, discipline, capability, discrimination, whistleblowing); coach managers to resolve early and fairly. Maintain consistent practice on right to work, National Minimum/Living Wage, holiday pay, Working Time Regulations, under 18 protections, data privacy (GDPR), and safe scheduling. Lead policy updates for legislation or operational change (e.g., acquisitions/TUPE, restructures). DEB & Wellbeing (strategy to shop floor) Deliver a DEB roadmap focused on practical behaviours: inclusive leadership, fair access to hours & development, etc. Expand wellbeing: MHFA network, manager confidence in conversations, signposting, crisis support; measure usage and impact. Partner with L&D to ensure inclusive talent pathways (Leader AM GM), apprenticeship optimisation, and equitable promotion decisions. Strategic & Continuous Improvement Forecast people related risks & opportunities in operations and help shape strategic planning accordingly. Benchmark practices against peers/industry standards and recommend innovative people solutions. Lead change initiatives related to performance management, employee engagement, and process improvements. What success looks like Retention: Frontline 90 day turnover 100%; Annualised overall turnover 50% Labour productivity: Improved labour productivity through smarter scheduling, skills mix, and attendance gains. Absence: Unplanned absence below 2% Experience: Engagement score to be in the top 10% of industry peers ER health: Improve case volumes/time to resolution and zero upheld claims where policy was followed. Capability: 90% of managers achieving the desired performance with clear bench strength for Ams, GMs, Ops and Heads of Operations. Compliance: 100% on right to work, working time, under 18 protections, and policy adoption; audit ready always. Experience & Skills Required Solid senior HR/People Partnering in QSR/retail/hospitality or similar high volume, multi site environment. Confident line leader (managed 2-4+ professionals); proven at building capability in others. Strong ER/Policy grounding with UK employment law; comfortable with complexity and pace. Demonstrable DEB & Wellbeing delivery that improved outcomes (not just events/comms). Data driven and pragmatic: can translate dashboards into store level actions managers actually use. Excellent relationship skills; able to influence Ops leaders and keep things simple. Clear, inclusive communication-spoken and written. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer £70,000 - £80,000 per annum plus 20% bonus potential Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost. 4% of your pension contribution matched by Pret, rises to 5% after 5 years. Life assurance at 3x annual salary. Loyalty award for 5, 10, 15, 20 years' service. Flexible Benefits Platform packed with lifestyle discounts. Season ticket loans. Healthcare cash plan. Financial wellbeing provisions. Free mortgage services. Sabbatical after 3 years. Opportunities to support our charity, The Pret Foundation. We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our Talent Acquisition Manager and the Line Manager for this role so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager and a team member at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. . click apply for full job details
Mountview is dedicated to developing the actors, technicians and practitioners who will shape the future of the creative industries. Our vision is to be a world leader in dramatic training, making an impact locally, nationally and internationally. We give potential a chance, nurturing bold, curious and purposeful artists, and we work to ensure our teaching remains current, ambitious and relevant. We train our students to the highest standards, developing skills, confidence and individuality through innovative practice, close industry relationships and a deep belief in the power of creativity to change lives. Our staff team is highly skilled and collectively committed to Mountview's mission. Together, we have built a flourishing, energetic workplace that celebrates kindness and difference. Inclusivity and belonging sit at the heart of our organisation: we commit to learning, to accountability, and to doing better when we fall short. By investing in our people and our partnerships, we secure a vibrant future for the arts - and for the students and staff who make Mountview what it is. SCENIC ART MANAGER The Scenic Art Manager is a key member of Mountview's Production team. Reporting to the Head of Production (Technical), and line managing the Prop Maker & Scenic Artist, the post holder is responsible for managing scenic art provision, and supervising the work of freelance scenic art staff, on productions, projects and events across the academic calendar. SALARY: £38,664 per annum CLOSING DATE: Tuesday 10 March at 9am. Mountview is committed to diversity and is an equal opportunities employer. We actively encourage applicants from under-represented backgrounds and value the positive impact that difference has on our institution.
Feb 13, 2026
Full time
Mountview is dedicated to developing the actors, technicians and practitioners who will shape the future of the creative industries. Our vision is to be a world leader in dramatic training, making an impact locally, nationally and internationally. We give potential a chance, nurturing bold, curious and purposeful artists, and we work to ensure our teaching remains current, ambitious and relevant. We train our students to the highest standards, developing skills, confidence and individuality through innovative practice, close industry relationships and a deep belief in the power of creativity to change lives. Our staff team is highly skilled and collectively committed to Mountview's mission. Together, we have built a flourishing, energetic workplace that celebrates kindness and difference. Inclusivity and belonging sit at the heart of our organisation: we commit to learning, to accountability, and to doing better when we fall short. By investing in our people and our partnerships, we secure a vibrant future for the arts - and for the students and staff who make Mountview what it is. SCENIC ART MANAGER The Scenic Art Manager is a key member of Mountview's Production team. Reporting to the Head of Production (Technical), and line managing the Prop Maker & Scenic Artist, the post holder is responsible for managing scenic art provision, and supervising the work of freelance scenic art staff, on productions, projects and events across the academic calendar. SALARY: £38,664 per annum CLOSING DATE: Tuesday 10 March at 9am. Mountview is committed to diversity and is an equal opportunities employer. We actively encourage applicants from under-represented backgrounds and value the positive impact that difference has on our institution.
Senior People Business Partner We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day-starting with the teams that serve them. As Senior HR BP, reporting to the UK & International People Director, you'll be a key voice on the UK and International People Senior Leadership Team, shaping how we drive operational excellence through our people. Your mission? To make sure every Operations team has the right people, in the right roles, at the right time-with clear succession plans, strong bench strength, and "aces in places." You'll align our HR strategy with operational goals, helping our shops deliver exceptional results while building a culture grounded in well-being, equity, and consistent, high-integrity employee relations. You'll lead and coach two Business Partners, each responsible for ER, People Policies, DEB, and Well being across multiple regions. Together, you'll embed best in class people practices, strengthen leadership capability, and ensure our workforce is engaged, supported, and set up to thrive. Key Responsibilities Drive Operational performance through a People lens Partner with Operations Directors and Managers to optimise succession in our shops-maintaining a clear, simple view of "ready now/ready soon" talent from Leader AM GM, including cross training needs and development actions. Own and lead talent cycles for Ops and GMs, running monthly performance calibrations to assess potential, address gaps, and ensure timely Performance Improvement Plans where needed. Convert commercial goals (speed of service, NPS, comp sales, EBITDA, etc.) into clear people KPIs and actionable, region specific plans that drive real world impact. Implement a coaching first performance framework, setting clear standards, enabling regular check ins, and building feedback and recognition into daily routines. Run practical, high impact manager training focused on coaching, feedback, ER fundamentals, and inclusive leadership-delivered in bite sized, on the job formats. Partner with Operations leadership to translate business objectives into meaningful people performance metrics and deliverables. Monitor, analyse, and report on key people KPIs (turnover, absenteeism, performance, engagement, etc.), identifying trends and driving root cause solutions. Design and embed people interventions-from training and recognition to feedback loops-that enhance operational efficiency, service quality, and customer satisfaction. Lead and develop your team (2 People Business Partners) Set priorities, coach, and develop both PBPs; ensure regional coverage is aligned to trading patterns and risk. Create a joined up playbook where ER/Policy and DEB/Wellbeing reinforce each other (e.g., inclusive scheduling reduces ER risk). Build future bench (succession) for People Partner roles; champion psychological safety and continuous learning. ER & Policy (oversight and escalation) Ensure policies are clear, accessible, inclusive, and compliant with UK employment law and the ACAS Code. Oversee complex cases (grievance, discipline, capability, discrimination, whistleblowing); coach managers to resolve early and fairly. Maintain consistent practice on right to work, National Minimum/Living Wage, holiday pay, Working Time Regulations, under 18 protections, data privacy (GDPR), and safe scheduling. Lead policy updates for legislation or operational change (e.g., acquisitions/TUPE, restructures). DEB & Wellbeing (strategy to shop floor) Deliver a DEB roadmap focused on practical behaviours: inclusive leadership, fair access to hours & development, etc. Expand wellbeing: MHFA network, manager confidence in conversations, signposting, crisis support; measure usage and impact. Partner with L&D to ensure inclusive talent pathways (Leader AM GM), apprenticeship optimisation, and equitable promotion decisions. Strategic & Continuous Improvement Forecast people related risks & opportunities in operations and help shape strategic planning accordingly. Benchmark practices against peers/industry standards and recommend innovative people solutions. Lead change initiatives related to performance management, employee engagement, and process improvements. What success looks like Retention: Frontline 90 day turnover 100%; Annualised overall turnover 50% Labour productivity: Improved labour productivity through smarter scheduling, skills mix, and attendance gains. Absence: Unplanned absence below 2% Experience: Engagement score to be in the top 10% of industry peers ER health: Improve case volumes/time to resolution and zero upheld claims where policy was followed. Capability: 90% of managers achieving the desired performance with clear bench strength for Ams, GMs, Ops and Heads of Operations. Compliance: 100% on right to work, working time, under 18 protections, and policy adoption; audit ready always. Experience & Skills Required Solid senior HR/People Partnering in QSR/retail/hospitality or similar high volume, multi site environment. Confident line leader (managed 2-4+ professionals); proven at building capability in others. Strong ER/Policy grounding with UK employment law; comfortable with complexity and pace. Demonstrable DEB & Wellbeing delivery that improved outcomes (not just events/comms). Data driven and pragmatic: can translate dashboards into store level actions managers actually use. Excellent relationship skills; able to influence Ops leaders and keep things simple. Clear, inclusive communication-spoken and written. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer £70,000 - £80,000 per annum plus 20% bonus potential Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost. 4% of your pension contribution matched by Pret, rises to 5% after 5 years. Life assurance at 3x annual salary. Loyalty award for 5, 10, 15, 20 years' service. Flexible Benefits Platform packed with lifestyle discounts. Season ticket loans. Healthcare cash plan. Financial wellbeing provisions. Free mortgage services. Sabbatical after 3 years. Opportunities to support our charity, The Pret Foundation. We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our Talent Acquisition Manager and the Line Manager for this role so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager and a team member at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. . click apply for full job details
Feb 13, 2026
Full time
Senior People Business Partner We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day-starting with the teams that serve them. As Senior HR BP, reporting to the UK & International People Director, you'll be a key voice on the UK and International People Senior Leadership Team, shaping how we drive operational excellence through our people. Your mission? To make sure every Operations team has the right people, in the right roles, at the right time-with clear succession plans, strong bench strength, and "aces in places." You'll align our HR strategy with operational goals, helping our shops deliver exceptional results while building a culture grounded in well-being, equity, and consistent, high-integrity employee relations. You'll lead and coach two Business Partners, each responsible for ER, People Policies, DEB, and Well being across multiple regions. Together, you'll embed best in class people practices, strengthen leadership capability, and ensure our workforce is engaged, supported, and set up to thrive. Key Responsibilities Drive Operational performance through a People lens Partner with Operations Directors and Managers to optimise succession in our shops-maintaining a clear, simple view of "ready now/ready soon" talent from Leader AM GM, including cross training needs and development actions. Own and lead talent cycles for Ops and GMs, running monthly performance calibrations to assess potential, address gaps, and ensure timely Performance Improvement Plans where needed. Convert commercial goals (speed of service, NPS, comp sales, EBITDA, etc.) into clear people KPIs and actionable, region specific plans that drive real world impact. Implement a coaching first performance framework, setting clear standards, enabling regular check ins, and building feedback and recognition into daily routines. Run practical, high impact manager training focused on coaching, feedback, ER fundamentals, and inclusive leadership-delivered in bite sized, on the job formats. Partner with Operations leadership to translate business objectives into meaningful people performance metrics and deliverables. Monitor, analyse, and report on key people KPIs (turnover, absenteeism, performance, engagement, etc.), identifying trends and driving root cause solutions. Design and embed people interventions-from training and recognition to feedback loops-that enhance operational efficiency, service quality, and customer satisfaction. Lead and develop your team (2 People Business Partners) Set priorities, coach, and develop both PBPs; ensure regional coverage is aligned to trading patterns and risk. Create a joined up playbook where ER/Policy and DEB/Wellbeing reinforce each other (e.g., inclusive scheduling reduces ER risk). Build future bench (succession) for People Partner roles; champion psychological safety and continuous learning. ER & Policy (oversight and escalation) Ensure policies are clear, accessible, inclusive, and compliant with UK employment law and the ACAS Code. Oversee complex cases (grievance, discipline, capability, discrimination, whistleblowing); coach managers to resolve early and fairly. Maintain consistent practice on right to work, National Minimum/Living Wage, holiday pay, Working Time Regulations, under 18 protections, data privacy (GDPR), and safe scheduling. Lead policy updates for legislation or operational change (e.g., acquisitions/TUPE, restructures). DEB & Wellbeing (strategy to shop floor) Deliver a DEB roadmap focused on practical behaviours: inclusive leadership, fair access to hours & development, etc. Expand wellbeing: MHFA network, manager confidence in conversations, signposting, crisis support; measure usage and impact. Partner with L&D to ensure inclusive talent pathways (Leader AM GM), apprenticeship optimisation, and equitable promotion decisions. Strategic & Continuous Improvement Forecast people related risks & opportunities in operations and help shape strategic planning accordingly. Benchmark practices against peers/industry standards and recommend innovative people solutions. Lead change initiatives related to performance management, employee engagement, and process improvements. What success looks like Retention: Frontline 90 day turnover 100%; Annualised overall turnover 50% Labour productivity: Improved labour productivity through smarter scheduling, skills mix, and attendance gains. Absence: Unplanned absence below 2% Experience: Engagement score to be in the top 10% of industry peers ER health: Improve case volumes/time to resolution and zero upheld claims where policy was followed. Capability: 90% of managers achieving the desired performance with clear bench strength for Ams, GMs, Ops and Heads of Operations. Compliance: 100% on right to work, working time, under 18 protections, and policy adoption; audit ready always. Experience & Skills Required Solid senior HR/People Partnering in QSR/retail/hospitality or similar high volume, multi site environment. Confident line leader (managed 2-4+ professionals); proven at building capability in others. Strong ER/Policy grounding with UK employment law; comfortable with complexity and pace. Demonstrable DEB & Wellbeing delivery that improved outcomes (not just events/comms). Data driven and pragmatic: can translate dashboards into store level actions managers actually use. Excellent relationship skills; able to influence Ops leaders and keep things simple. Clear, inclusive communication-spoken and written. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer £70,000 - £80,000 per annum plus 20% bonus potential Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost. 4% of your pension contribution matched by Pret, rises to 5% after 5 years. Life assurance at 3x annual salary. Loyalty award for 5, 10, 15, 20 years' service. Flexible Benefits Platform packed with lifestyle discounts. Season ticket loans. Healthcare cash plan. Financial wellbeing provisions. Free mortgage services. Sabbatical after 3 years. Opportunities to support our charity, The Pret Foundation. We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our Talent Acquisition Manager and the Line Manager for this role so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager and a team member at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. . click apply for full job details
Mountview is dedicated to developing the actors, technicians and practitioners who will shape the future of the creative industries. Our vision is to be a world leader in dramatic training, making an impact locally, nationally and internationally. We give potential a chance, nurturing bold, curious and purposeful artists, and we work to ensure our teaching remains current, ambitious and relevant. We train our students to the highest standards, developing skills, confidence and individuality through innovative practice, close industry relationships and a deep belief in the power of creativity to change lives. Our staff team is highly skilled and collectively committed to Mountview's mission. Together, we have built a flourishing, energetic workplace that celebrates kindness and difference. Inclusivity and belonging sit at the heart of our organisation: we commit to learning, to accountability, and to doing better when we fall short. By investing in our people and our partnerships, we secure a vibrant future for the arts - and for the students and staff who make Mountview what it is. STUDENT WELFARE OFFICER The Student Welfare Officer is a key member of Mountview's administrative team. Reporting to the Student Welfare Manager, and working closely with academic and other administrative colleagues across Mountview, the post holder is responsible for providing welfare and wellbeing support and advice to students, and for liaising with creative and technical teams to ensure student wellbeing is considered at all stages of the production process. SALARY: Circa £31K per annum, depending on experience CLOSING DATE: Tuesday 10 March at 9am Mountview is committed to diversity and is an equal opportunities employer. We actively encourage applicants from under-represented backgrounds and value the positive impact that difference has on our institution.
Feb 13, 2026
Full time
Mountview is dedicated to developing the actors, technicians and practitioners who will shape the future of the creative industries. Our vision is to be a world leader in dramatic training, making an impact locally, nationally and internationally. We give potential a chance, nurturing bold, curious and purposeful artists, and we work to ensure our teaching remains current, ambitious and relevant. We train our students to the highest standards, developing skills, confidence and individuality through innovative practice, close industry relationships and a deep belief in the power of creativity to change lives. Our staff team is highly skilled and collectively committed to Mountview's mission. Together, we have built a flourishing, energetic workplace that celebrates kindness and difference. Inclusivity and belonging sit at the heart of our organisation: we commit to learning, to accountability, and to doing better when we fall short. By investing in our people and our partnerships, we secure a vibrant future for the arts - and for the students and staff who make Mountview what it is. STUDENT WELFARE OFFICER The Student Welfare Officer is a key member of Mountview's administrative team. Reporting to the Student Welfare Manager, and working closely with academic and other administrative colleagues across Mountview, the post holder is responsible for providing welfare and wellbeing support and advice to students, and for liaising with creative and technical teams to ensure student wellbeing is considered at all stages of the production process. SALARY: Circa £31K per annum, depending on experience CLOSING DATE: Tuesday 10 March at 9am Mountview is committed to diversity and is an equal opportunities employer. We actively encourage applicants from under-represented backgrounds and value the positive impact that difference has on our institution.
