International Marketing Manager / Marketing Lead Location : Hammersmith Hybrid : 3 days onsite Travel required : Frequent European travel to key markets Biotiful are responsible for creating and pioneering the Kefir category in the UK, from zero in 2012 to over 100m today, and are the driving force behind Kefir being the fastest growing sub-category within Dairy. Biotiful is the number 1 Kefir brand in the UK and the 6th largest Yogurt brand overall in the UK. This growth has been fueled by our relentless focus on making natural Gut Health accessible to all. The brand has expanded beyond its range of core drinks to include Kefir Yogurts and Kefir Protein. As a result, Biotiful is sold in all major UK grocers, in OOH channels and is now also expanding internationally. We've already started making Natural Gut Health accessible internationally with listings in leading retailers in France, Benelux, Ireland and the Middle East. This is where you come in - we're looking for a creative self-starter and team player who takes ownership, sweats the details, and cares deeply about making their work count to grow the brand further in these markets and beyond. With strong momentum, big ambitions, and a passionate team, we're building something special -and we're looking for an International Marketing Manager who shares our passion for health and wellbeing and is ready to take on a challenging yet rewarding role in shaping the future of the brand across Europe and beyond. This role comes with lots of autonomy, working closely with Biotiful International GMs to provide Marketing firepower as we accelerate our expansion of Natural Gut Health Internationally. Roles & responsibilities include but are not limited to: International Category Leadership & Communications Design and implement integrated communication plans tailored to each market Aligncampaigns with master brand guidelines while ensuring local relevance Identify and work with professional Key Opinion Leaders to leverage the science behind Kefir Own brand & influencer partnership relationships and leverage them as a key awareness and consideration driver Lead awards and trade PR opportunities to gain or maintain category leadership Brand & Shopper Events : Ideate and support activation of brand events (B2C and B2B) ensuring alignment with brand values and strategy Develop and implement both Brand and Shopper marketing plans to drive awareness and conversion at point-of-sale Manage agency partners for creative development, production, and execution quality Work collaboratively with cross-functional teams internally and external agencies International Websites & Social Media Manage and optimise international website content to ensure relevance and consistency across markets Manage and work with agencies on localised social media platforms and campaigns Work collaboratively with UK Marketing team, as well as Product teams International NPD & EPD Planning, Execution & Launch Lead planning and execution of New Product Development (NPD) and Existing Product Development (EPD) launches across assigned markets Collaborate with cross-functional teams to ensure timely delivery and market readiness Adapt proven strategies to local market needs and regulatory requirements What you will need to succeed: Experience in SMEs and/or FMCG International experience - localising global brands and working with distributors An ambitious self-starter, high energy, gutsy - not afraid to roll your sleeves up Proven success record of delivering results Passion for health and wellbeing Thrives under pressure in fast paced environments Strong Project management skills and attention to detail Effective management of 3rd party agencies Great written and oral communication skills for content writing Nice-to-haves Fluency in French (preferred) Other languages - Dutch, German Has experience of living and/or working in France Food & well-being industry experience We can offer a hybrid working model, competitive package and great working environment so if you're interested, please apply via the link.
Feb 05, 2026
Full time
International Marketing Manager / Marketing Lead Location : Hammersmith Hybrid : 3 days onsite Travel required : Frequent European travel to key markets Biotiful are responsible for creating and pioneering the Kefir category in the UK, from zero in 2012 to over 100m today, and are the driving force behind Kefir being the fastest growing sub-category within Dairy. Biotiful is the number 1 Kefir brand in the UK and the 6th largest Yogurt brand overall in the UK. This growth has been fueled by our relentless focus on making natural Gut Health accessible to all. The brand has expanded beyond its range of core drinks to include Kefir Yogurts and Kefir Protein. As a result, Biotiful is sold in all major UK grocers, in OOH channels and is now also expanding internationally. We've already started making Natural Gut Health accessible internationally with listings in leading retailers in France, Benelux, Ireland and the Middle East. This is where you come in - we're looking for a creative self-starter and team player who takes ownership, sweats the details, and cares deeply about making their work count to grow the brand further in these markets and beyond. With strong momentum, big ambitions, and a passionate team, we're building something special -and we're looking for an International Marketing Manager who shares our passion for health and wellbeing and is ready to take on a challenging yet rewarding role in shaping the future of the brand across Europe and beyond. This role comes with lots of autonomy, working closely with Biotiful International GMs to provide Marketing firepower as we accelerate our expansion of Natural Gut Health Internationally. Roles & responsibilities include but are not limited to: International Category Leadership & Communications Design and implement integrated communication plans tailored to each market Aligncampaigns with master brand guidelines while ensuring local relevance Identify and work with professional Key Opinion Leaders to leverage the science behind Kefir Own brand & influencer partnership relationships and leverage them as a key awareness and consideration driver Lead awards and trade PR opportunities to gain or maintain category leadership Brand & Shopper Events : Ideate and support activation of brand events (B2C and B2B) ensuring alignment with brand values and strategy Develop and implement both Brand and Shopper marketing plans to drive awareness and conversion at point-of-sale Manage agency partners for creative development, production, and execution quality Work collaboratively with cross-functional teams internally and external agencies International Websites & Social Media Manage and optimise international website content to ensure relevance and consistency across markets Manage and work with agencies on localised social media platforms and campaigns Work collaboratively with UK Marketing team, as well as Product teams International NPD & EPD Planning, Execution & Launch Lead planning and execution of New Product Development (NPD) and Existing Product Development (EPD) launches across assigned markets Collaborate with cross-functional teams to ensure timely delivery and market readiness Adapt proven strategies to local market needs and regulatory requirements What you will need to succeed: Experience in SMEs and/or FMCG International experience - localising global brands and working with distributors An ambitious self-starter, high energy, gutsy - not afraid to roll your sleeves up Proven success record of delivering results Passion for health and wellbeing Thrives under pressure in fast paced environments Strong Project management skills and attention to detail Effective management of 3rd party agencies Great written and oral communication skills for content writing Nice-to-haves Fluency in French (preferred) Other languages - Dutch, German Has experience of living and/or working in France Food & well-being industry experience We can offer a hybrid working model, competitive package and great working environment so if you're interested, please apply via the link.
A small prestigious international Bank is seeking a dynamic individual to join its busy Private Banking team. Your responsibilities will include: Managing a portfolio of clients and developing both new and existing client relationships while facilitating their banking needs Cross-selling the bank's products and services, with a focus on UK property investment Assisting in preparing credit proposals click apply for full job details
Feb 05, 2026
Full time
A small prestigious international Bank is seeking a dynamic individual to join its busy Private Banking team. Your responsibilities will include: Managing a portfolio of clients and developing both new and existing client relationships while facilitating their banking needs Cross-selling the bank's products and services, with a focus on UK property investment Assisting in preparing credit proposals click apply for full job details
M ller UK & Ireland"is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts"which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Customer Category Manager Location: Market Drayton (Hybrid) Contract Type: Full-time, Permanent Bring your passion for category growth and data-driven storytelling to M ller. At M ller, we're proud to craft products that bring moments of pleasure to millions. As a Customer Category Manager, you'll be at the heart of our commercial strategy-building trusted customer partnerships, unlocking category growth and championing the M ller brand through insight-led thinking. What You'll Do Lead the development and delivery of category growth plans and the SBD Vision, including Perfect Store Standards across all formats (in-store and online). Act as the primary category contact for your customer base, supported by a clear external contact strategy. Drive simple, effective cross-functional communication on category performance, NPD status and actionable insights. Represent the voice of the customer and category in brand development, acting as a Brand Champion. Support a coaching culture, encouraging team development and collaboration. Contribute to strategic business processes including SBRs, account planning and JBPs. Analyse data to identify trends and opportunities, turning insights into compelling commercial stories. What You'll Bring A bachelor's degree or equivalent experience. A confident, articulate and adaptable communication style. A positive, can-do mindset with the ability to build strong stakeholder relationships. Curiosity and creativity in presenting a compelling vision for growth. A keen eye for detail, with the ability to think strategically and challenge the status quo. A self-motivated approach and a desire to support both personal and team development. Desirable experience includes: Working knowledge of Circana, Kantar and retailer data systems (e.g. Sainsbury's SIP). Presentation and negotiation skills. Basic leadership experience and a strong understanding of commercial processes. Why M ller? We're a values-led business with a passion for quality, innovation and our people. When you join M ller, you're not just taking a job - you're becoming part of a team that's proud to make products people love. Here's what's in it for you: Competitive salary + bonus scheme Company car Generous annual leave (increasing with service) Contributory pension plan & Life Assurance Employee Assistance Programme & flexible benefits Exclusive discounts at 800+ retailers online and in-store Plus, you'll join a business that values innovation, collaboration and growth. Ready to shape the future of dairy with us? Apply now and bring your category expertise to a brand that's built on trust, insight and growth.
Feb 05, 2026
Full time
M ller UK & Ireland"is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts"which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Customer Category Manager Location: Market Drayton (Hybrid) Contract Type: Full-time, Permanent Bring your passion for category growth and data-driven storytelling to M ller. At M ller, we're proud to craft products that bring moments of pleasure to millions. As a Customer Category Manager, you'll be at the heart of our commercial strategy-building trusted customer partnerships, unlocking category growth and championing the M ller brand through insight-led thinking. What You'll Do Lead the development and delivery of category growth plans and the SBD Vision, including Perfect Store Standards across all formats (in-store and online). Act as the primary category contact for your customer base, supported by a clear external contact strategy. Drive simple, effective cross-functional communication on category performance, NPD status and actionable insights. Represent the voice of the customer and category in brand development, acting as a Brand Champion. Support a coaching culture, encouraging team development and collaboration. Contribute to strategic business processes including SBRs, account planning and JBPs. Analyse data to identify trends and opportunities, turning insights into compelling commercial stories. What You'll Bring A bachelor's degree or equivalent experience. A confident, articulate and adaptable communication style. A positive, can-do mindset with the ability to build strong stakeholder relationships. Curiosity and creativity in presenting a compelling vision for growth. A keen eye for detail, with the ability to think strategically and challenge the status quo. A self-motivated approach and a desire to support both personal and team development. Desirable experience includes: Working knowledge of Circana, Kantar and retailer data systems (e.g. Sainsbury's SIP). Presentation and negotiation skills. Basic leadership experience and a strong understanding of commercial processes. Why M ller? We're a values-led business with a passion for quality, innovation and our people. When you join M ller, you're not just taking a job - you're becoming part of a team that's proud to make products people love. Here's what's in it for you: Competitive salary + bonus scheme Company car Generous annual leave (increasing with service) Contributory pension plan & Life Assurance Employee Assistance Programme & flexible benefits Exclusive discounts at 800+ retailers online and in-store Plus, you'll join a business that values innovation, collaboration and growth. Ready to shape the future of dairy with us? Apply now and bring your category expertise to a brand that's built on trust, insight and growth.
M ller UK & Ireland"is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts"which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Health, Safety & Environment Manager Location: Droitwich Full-Time, Permanent We're looking for an experienced individual to develop, implement and support the site Health, Safety & Environment plans, taking account of the company's strategy whilst providing guidance to the business with legal health and safety compliance. Health, Safety & Environment Manager role & responsibilities: Support the risk assessment and safe systems of work Maintain and legal permits required by the site (e.g. Environmental permits) Carry out audits of statutory requirements Support managers in accident and near miss investigations Grow the capability of colleagues throughout the business in their specific Health Safety & Environment roles Challenge and coach all colleagues on unsafe acts, systems and procedures Actively develop, promote and improve the health and safety culture throughout the site Liaise with external authorities (HSE/EA), insurers and suppliers as necessary Drive and facilitate cross functional health and safety meetings as required to support colleagues in implementing performance improvements and to communicate HSE matters Develop and implement HSE plans to support the strategy and improve standards in health, safety, Environment and Occupational Health Manage Environmental and safety related costs at site level Support the creation and development of H&S/E projects and improvement plans. Own through review and implementation the TACCP and BCP agenda for the local site, with a view of the network operation Monitor analyse and report on accident statistics, KPI's and develop and drive improvements in HSE performance data and in the bench mark index; maintain standards and quality of the data What does it take to be a Health, Safety & Environment Manager at Muller? Qualified to NEBOSH Diploma or equivalent with HS&E Management experience Member of IOSH An environmental qualification such as AIEMA H&S auditing / training qualification Keeps up to date with commercial performance of business area and makes recommendations Energetic and persistent when embracing change, relentless in finding new opportunities Ability to provide practical risk control solutions Strong organisational, communication and coaching/mentoring skills Ability to lead, motivate and influence a team across all functions Ability to work in a fast-moving department Good time management skills High level of attention to detail What's in it for you as a Health, Safety & Environment Manager: Competitive salary and annual bonus Car Allowance or Company Car Private Medical Insurance to cover you plus one other Life Assurance policy Generous annual leave (rising with service) Enhanced Maternity & Paternity Family Leave Enhanced Bereavement Leave Pension Employer Contribution Scheme Exclusive access to M ller Rewards, offering a variety of online and in-store discounts Business Supplied IT Equipment Career Progression and Development Opportunities
Feb 05, 2026
Full time
M ller UK & Ireland"is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts"which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Health, Safety & Environment Manager Location: Droitwich Full-Time, Permanent We're looking for an experienced individual to develop, implement and support the site Health, Safety & Environment plans, taking account of the company's strategy whilst providing guidance to the business with legal health and safety compliance. Health, Safety & Environment Manager role & responsibilities: Support the risk assessment and safe systems of work Maintain and legal permits required by the site (e.g. Environmental permits) Carry out audits of statutory requirements Support managers in accident and near miss investigations Grow the capability of colleagues throughout the business in their specific Health Safety & Environment roles Challenge and coach all colleagues on unsafe acts, systems and procedures Actively develop, promote and improve the health and safety culture throughout the site Liaise with external authorities (HSE/EA), insurers and suppliers as necessary Drive and facilitate cross functional health and safety meetings as required to support colleagues in implementing performance improvements and to communicate HSE matters Develop and implement HSE plans to support the strategy and improve standards in health, safety, Environment and Occupational Health Manage Environmental and safety related costs at site level Support the creation and development of H&S/E projects and improvement plans. Own through review and implementation the TACCP and BCP agenda for the local site, with a view of the network operation Monitor analyse and report on accident statistics, KPI's and develop and drive improvements in HSE performance data and in the bench mark index; maintain standards and quality of the data What does it take to be a Health, Safety & Environment Manager at Muller? Qualified to NEBOSH Diploma or equivalent with HS&E Management experience Member of IOSH An environmental qualification such as AIEMA H&S auditing / training qualification Keeps up to date with commercial performance of business area and makes recommendations Energetic and persistent when embracing change, relentless in finding new opportunities Ability to provide practical risk control solutions Strong organisational, communication and coaching/mentoring skills Ability to lead, motivate and influence a team across all functions Ability to work in a fast-moving department Good time management skills High level of attention to detail What's in it for you as a Health, Safety & Environment Manager: Competitive salary and annual bonus Car Allowance or Company Car Private Medical Insurance to cover you plus one other Life Assurance policy Generous annual leave (rising with service) Enhanced Maternity & Paternity Family Leave Enhanced Bereavement Leave Pension Employer Contribution Scheme Exclusive access to M ller Rewards, offering a variety of online and in-store discounts Business Supplied IT Equipment Career Progression and Development Opportunities
HYBRID WORKING / EXCELLENT PROGRESSION -A fantastic opportunity for an aspiringJunior Technical Production Managerto develop their career while working on some of the biggest sporting events in the world! Excellent long-term progression and structured development Opportunity to work on exciting international projects Strong benefits package Fantastic workplace culture - friendly, supportive and sociable THE COMPANY Established over 30 years ago, this business is a global leader in live event production, specialising in sports presentation and fan engagement. They deliver a full-service technical production solution, combining cutting-edge audio-visual technology, creative content and expert delivery to produce world-class live experiences for some of the most high-profile clients globally. The company has played a key role in shaping the modern live events landscape and continues to push boundaries through innovation, creativity and technical excellence. This is an ideal environment for a Junior Technical Production Manager looking to learn from industry leaders and build a long term career. THE ROLE Due to continued growth, the business is now looking to bring a Junior Technical Production Manager into the team to support the delivery of a varied and exciting portfolio of live events. Working closely with senior technical and production leads, this role will offer hands on exposure across pre production, planning and onsite delivery, with clear development toward managing projects independently. Key responsibilities will include: Supporting the delivery of technical solutions for major live events Assisting with LED, video and live production setups Helping produce and maintain technical documentation and plans Liaising with suppliers and supporting coordination on projects Assisting in defining technical specifications and equipment requirements Providing technical support to internal sales, operations and production teams Supporting onsite crews, subcontractors and third party suppliers Learning and contributing to the implementation of new technical solutions Assisting with client communication and relationship management THE CANDIDATE We are keen to speak with candidates who have experience supporting the technical delivery of live events, whether from an agency, supplier or in house production background. You may already be working in a technical or production support role and be looking for the next step into project responsibility. Exposure to pre production planning, onsite delivery and client facing environments is important, while experience with LED or large scale live production is beneficial but not essential. In return, this organisation offers a genuinely supportive environment, clear progression, flexible working, excellent benefits and the chance to work on internationally recognised events alongside some of the best technical talent in the industry. Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit live-recruitment.co.uk to view all of the opportunities we are recruiting. As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know. Vacancy Ref: GS15264
Feb 05, 2026
Full time
HYBRID WORKING / EXCELLENT PROGRESSION -A fantastic opportunity for an aspiringJunior Technical Production Managerto develop their career while working on some of the biggest sporting events in the world! Excellent long-term progression and structured development Opportunity to work on exciting international projects Strong benefits package Fantastic workplace culture - friendly, supportive and sociable THE COMPANY Established over 30 years ago, this business is a global leader in live event production, specialising in sports presentation and fan engagement. They deliver a full-service technical production solution, combining cutting-edge audio-visual technology, creative content and expert delivery to produce world-class live experiences for some of the most high-profile clients globally. The company has played a key role in shaping the modern live events landscape and continues to push boundaries through innovation, creativity and technical excellence. This is an ideal environment for a Junior Technical Production Manager looking to learn from industry leaders and build a long term career. THE ROLE Due to continued growth, the business is now looking to bring a Junior Technical Production Manager into the team to support the delivery of a varied and exciting portfolio of live events. Working closely with senior technical and production leads, this role will offer hands on exposure across pre production, planning and onsite delivery, with clear development toward managing projects independently. Key responsibilities will include: Supporting the delivery of technical solutions for major live events Assisting with LED, video and live production setups Helping produce and maintain technical documentation and plans Liaising with suppliers and supporting coordination on projects Assisting in defining technical specifications and equipment requirements Providing technical support to internal sales, operations and production teams Supporting onsite crews, subcontractors and third party suppliers Learning and contributing to the implementation of new technical solutions Assisting with client communication and relationship management THE CANDIDATE We are keen to speak with candidates who have experience supporting the technical delivery of live events, whether from an agency, supplier or in house production background. You may already be working in a technical or production support role and be looking for the next step into project responsibility. Exposure to pre production planning, onsite delivery and client facing environments is important, while experience with LED or large scale live production is beneficial but not essential. In return, this organisation offers a genuinely supportive environment, clear progression, flexible working, excellent benefits and the chance to work on internationally recognised events alongside some of the best technical talent in the industry. Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit live-recruitment.co.uk to view all of the opportunities we are recruiting. As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know. Vacancy Ref: GS15264
Rose & Young Recruitment Ltd
Whetstone, Leicestershire
Cost Engineer, Whetstone £40,000 - £50,000 per annum (Depending on Experience) Reporting to the Manufacturing Engineering Manager Job Description Determine technical compliance and provide cost estimates for the project, product & service. Researching prices of the various components, acquiring relevant quotes from vendors & contractors in addition to calculating Internal processing costs. Supporting the Commercial & Engineering teams with proposals, understanding the customers specifications and calculating the final budget for the project, product or service. Responsibilities Obtain & understand customers' requirements, removing all ambiguity via written or verbal communications. Read/analyse and understand customer technical drawings and specification documents. Lead complex quote processes with Commercial & Engineering teams, along with Purchasing & Suppliers. Build and present technical and cost proposals to the Commercial team (and customers where necessary) in a clear & concise manner. Upon order receipt, communicate the planned route to the Engineering & Manufacturing departments to allow for smooth transition for order execution. Keep informed of Supplier capabilities, pricing & performance Complete and deliver accurate estimates in a timely and effective manner Provide Engineering support to the Commercial team, able to complete simple cost and technical estimates Ability to identify competitors strengths & weaknesses Attending Trade Shows Comply with Health & Safety Ability to understand Key Customers products and services. Ability to respond to customers and co-workers in a timely and professional manner Skills required Engineering degree in a STEM subject (preferred Photonics or Mechanical Engineering Competent in Project Management Ability to lead all cost and technical estimates Proficient knowledge of fabrication and coating technical capabilities Self-driven / ability to take on new responsibilities Advanced MS Office, ERP/MRP Preference given to those with CAD or Solidworks Ability to have a vision and strategy to motivate others. Lead and motivate. Able to travel internationally to visit customers and suppliers Excellent spoken and written English
Feb 05, 2026
Full time
Cost Engineer, Whetstone £40,000 - £50,000 per annum (Depending on Experience) Reporting to the Manufacturing Engineering Manager Job Description Determine technical compliance and provide cost estimates for the project, product & service. Researching prices of the various components, acquiring relevant quotes from vendors & contractors in addition to calculating Internal processing costs. Supporting the Commercial & Engineering teams with proposals, understanding the customers specifications and calculating the final budget for the project, product or service. Responsibilities Obtain & understand customers' requirements, removing all ambiguity via written or verbal communications. Read/analyse and understand customer technical drawings and specification documents. Lead complex quote processes with Commercial & Engineering teams, along with Purchasing & Suppliers. Build and present technical and cost proposals to the Commercial team (and customers where necessary) in a clear & concise manner. Upon order receipt, communicate the planned route to the Engineering & Manufacturing departments to allow for smooth transition for order execution. Keep informed of Supplier capabilities, pricing & performance Complete and deliver accurate estimates in a timely and effective manner Provide Engineering support to the Commercial team, able to complete simple cost and technical estimates Ability to identify competitors strengths & weaknesses Attending Trade Shows Comply with Health & Safety Ability to understand Key Customers products and services. Ability to respond to customers and co-workers in a timely and professional manner Skills required Engineering degree in a STEM subject (preferred Photonics or Mechanical Engineering Competent in Project Management Ability to lead all cost and technical estimates Proficient knowledge of fabrication and coating technical capabilities Self-driven / ability to take on new responsibilities Advanced MS Office, ERP/MRP Preference given to those with CAD or Solidworks Ability to have a vision and strategy to motivate others. Lead and motivate. Able to travel internationally to visit customers and suppliers Excellent spoken and written English
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
JD Sports- 0017 Inverness Retail Park, Unit 6A, INVERNESS, Highland, United Kingdom Job Description Posted Friday 23 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 0017 Inverness Retail Park, Unit 6A, INVERNESS, Highland, United Kingdom
Feb 05, 2026
Full time
JD Sports- 0017 Inverness Retail Park, Unit 6A, INVERNESS, Highland, United Kingdom Job Description Posted Friday 23 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 0017 Inverness Retail Park, Unit 6A, INVERNESS, Highland, United Kingdom
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title: Lead Solution Architect Location: Warton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £61,110 + depending on experience What you'll be doing: Defining the solution architecture and design for the project to meet business and system requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Capturing and defining the as-is and to-be application, data and technology architectures for the assigned projects Ensuring and assuring that the overall functional and technical design of the solution is acceptable and fit for purpose Providing design leadership of the IM&T solution and associated 3rd parties/product teams, ensuring that the solution architecture and design is as required and is communicated effectively Liaising with internal and external IM&T suppliers and product teams Working effectively with the Project Managers to support the development of the project plan, reviewing estimates and schedules, and identifying Your skills and experiences: Essential: Good experience in design, development, test and release of Information Systems Incident and problem management Stakeholder management - influences local organisation, customers, supplier, partners and peers Knowledge and experience of working within architecture frameworks such as TOGAF Desirable: Architecture Qualification such as TOGAF Wider industry qualifications such as BCS Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Engineering Systems Competency Centre Join our ESCC Team, a cross-functional group working across Engineering, Manufacturing, and Support Services to deliver critical technical solutions and system support. Collaborating with engineering software vendors, application owners, and internal stakeholders, the team ensures tools and processes run efficiently across global projects. With opportunities to work internationally, this team offers a dynamic environment that blends collaboration, innovation, and global engineering excellence. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 12th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
JD Sports- 0260 Newport, Unit 13, NEWPORT, Newport, United Kingdom Job Description Posted Wednesday 14 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team . Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS) Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget Skills and Experience Previous management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Hold strong leadership skills & have previous experience of coaching and developing a strong team Strong communication skills Proven track record of managing and exceeding sales targets and KPI's Have experience in analysing reports & making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Health Care Cover Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change
Feb 05, 2026
Full time
JD Sports- 0260 Newport, Unit 13, NEWPORT, Newport, United Kingdom Job Description Posted Wednesday 14 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team . Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS) Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget Skills and Experience Previous management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Hold strong leadership skills & have previous experience of coaching and developing a strong team Strong communication skills Proven track record of managing and exceeding sales targets and KPI's Have experience in analysing reports & making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Health Care Cover Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change
We are Honest Greens , an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. Over the coming years, we will be scaling our restaurant, geographical, and digital footprint to ensure our customers can interact with our brand wherever they are. This is an amazing opportunity to join our journey as we build our product and scale globally. We are looking for a highly motivated, hands-on General Manager to lead one of our restaurants. The ideal candidate is a people-focused leader, operational expert, and problem-solver with a proven track record of managing high-volume restaurants and delivering outstanding customer experiences . You'll thrive in a fast-paced, service driven environment where no two days are the same - and you'll play a key role in building, developing, and inspiring the teams that bring our brand to life every day. Responsibilities: Leading and managing all aspects of restaurant operations to ensure excellence in service, food quality, and team performance. Overseeing scheduling, shift planning, and workforce management, ensuring optimal coverage and efficiency. Handling staff administration processes: hiring, onboarding, contract signing, uniform distribution, training, and performance follow-up. "Manage daily financial and operational tasks, sales reconciliation, tips, POS user management, and resolving issues like order cancellations, product updates, and error corrections. Running pre- and post-service briefings, overseeing team positioning during shifts, and ensuring smooth service flow. Maintaining quality standards through food tastings, mystery shopper programs, customer feedback, and service audits. Monitoring KPIs, productivity metrics, and operational reports to identify opportunities for improvement. Ensuring compliance with all licenses, certifications, health & safety standards, and food safety protocols. Supervising opening, shift change, and closing procedures, including checklists for cleanliness, equipment maintenance, and food safety (temperature logs, stock rotation, etc.). Coordinating maintenance and repairs, including IT systems, security cameras, and kitchen equipment. Acting as the key communication link between the restaurant and support office, ensuring smooth information flow. Fostering a positive workplace culture aligned with Honest Greens' values, including organizing cultural and team-building activities Skills & Qualifications: 3+ years of experience managing high-volume casual dining restaurants or hospitality operations. Strong leadership skills with the ability to develop, inspire, and retain top talent. Experience managing P&L, budgets, and operational KPIs. Solid understanding of food safety, health regulations, and compliance standards. • Proficiency with operational tools and systems (POS, Quicksight, Notion, etc.). Excellent organizational, problem-solving, and decision-making skills. Ability to thrive in a fast-paced, dynamic environment. Strong communication skills in English; Spanish is a plus. Passion for hospitality, people development, and creating exceptional guest experiences. Free daily food in our restaurants Internal growth opportunities International, open-minded and unique team
Feb 05, 2026
Full time
We are Honest Greens , an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. Over the coming years, we will be scaling our restaurant, geographical, and digital footprint to ensure our customers can interact with our brand wherever they are. This is an amazing opportunity to join our journey as we build our product and scale globally. We are looking for a highly motivated, hands-on General Manager to lead one of our restaurants. The ideal candidate is a people-focused leader, operational expert, and problem-solver with a proven track record of managing high-volume restaurants and delivering outstanding customer experiences . You'll thrive in a fast-paced, service driven environment where no two days are the same - and you'll play a key role in building, developing, and inspiring the teams that bring our brand to life every day. Responsibilities: Leading and managing all aspects of restaurant operations to ensure excellence in service, food quality, and team performance. Overseeing scheduling, shift planning, and workforce management, ensuring optimal coverage and efficiency. Handling staff administration processes: hiring, onboarding, contract signing, uniform distribution, training, and performance follow-up. "Manage daily financial and operational tasks, sales reconciliation, tips, POS user management, and resolving issues like order cancellations, product updates, and error corrections. Running pre- and post-service briefings, overseeing team positioning during shifts, and ensuring smooth service flow. Maintaining quality standards through food tastings, mystery shopper programs, customer feedback, and service audits. Monitoring KPIs, productivity metrics, and operational reports to identify opportunities for improvement. Ensuring compliance with all licenses, certifications, health & safety standards, and food safety protocols. Supervising opening, shift change, and closing procedures, including checklists for cleanliness, equipment maintenance, and food safety (temperature logs, stock rotation, etc.). Coordinating maintenance and repairs, including IT systems, security cameras, and kitchen equipment. Acting as the key communication link between the restaurant and support office, ensuring smooth information flow. Fostering a positive workplace culture aligned with Honest Greens' values, including organizing cultural and team-building activities Skills & Qualifications: 3+ years of experience managing high-volume casual dining restaurants or hospitality operations. Strong leadership skills with the ability to develop, inspire, and retain top talent. Experience managing P&L, budgets, and operational KPIs. Solid understanding of food safety, health regulations, and compliance standards. • Proficiency with operational tools and systems (POS, Quicksight, Notion, etc.). Excellent organizational, problem-solving, and decision-making skills. Ability to thrive in a fast-paced, dynamic environment. Strong communication skills in English; Spanish is a plus. Passion for hospitality, people development, and creating exceptional guest experiences. Free daily food in our restaurants Internal growth opportunities International, open-minded and unique team
Trainee Plant Manager Location: Rye Job Type: Full-time, Permanent An excellent opportunity has arisen for an ambitious Trainee Plant Manager to join a highly regulated operational site and progress into a full Plant Manager role within approximately 18 months to 2 years. This role is ideal for a driven individual with experience in manufacturing or chemical processing environments who is looking to develop into a senior operational leadership position. Comprehensive training will be provided to support progression and competency development. The Role Reporting into the Production Manager, the Trainee Plant Manager will play a key role in supporting day-to-day production operations while developing the knowledge, skills, and leadership capability required to take full responsibility for site operations. The role operates within a top-tier COMAH environment, requiring a strong focus on health, safety, environmental compliance, and continuous improvement. You will work closely with production, logistics, engineering, laboratory, and business process teams to ensure safe, efficient, and compliant plant operations. Key Responsibilities Support the safe and efficient operation of production activities in line with health, safety, environmental, and quality standards Promote and embed a strong health and safety culture, ensuring audit-ready standards and excellent housekeeping Manage and develop operational teams through coaching, competency assessments, training, and performance management Assist with production planning, staffing levels, and shift coverage to meet operational and business requirements Monitor and improve production KPIs, including yields, efficiency, and downtime Drive continuous improvement initiatives to enhance safety, environmental performance, cost control, and productivity Ensure compliance with COMAH regulations, environmental permits, COSHH, DSEAR, and site operating procedures Issue and control Permit to Work activities, including hot work and confined space permits Support management of change (MoC) processes for equipment, procedural, and operational changes Oversee site testing, monitoring, emissions control, and effluent management Support investigations into incidents, near misses, customer complaints, and non-conformances Work closely with engineering teams during maintenance, commissioning, and plant modifications Maintain accurate production records, including batch data and system reporting Participate in site inspections, audits, and emergency response support when required Provide out-of-hours support to production teams as necessary Skills and Experience Required Experience working in a manufacturing, processing, or chemical plant environment Previous experience managing or supervising operational teams Strong leadership, coaching, and communication skills A proactive and structured approach to problem-solving Ability to work under pressure in a regulated, safety-critical environment A strong interest in continuous improvement and operational excellence Good IT skills, including Microsoft Office and manufacturing systems The ability to influence and engage teams at all levels Willingness to travel nationally or internationally on occasion to share best practice
Feb 05, 2026
Full time
Trainee Plant Manager Location: Rye Job Type: Full-time, Permanent An excellent opportunity has arisen for an ambitious Trainee Plant Manager to join a highly regulated operational site and progress into a full Plant Manager role within approximately 18 months to 2 years. This role is ideal for a driven individual with experience in manufacturing or chemical processing environments who is looking to develop into a senior operational leadership position. Comprehensive training will be provided to support progression and competency development. The Role Reporting into the Production Manager, the Trainee Plant Manager will play a key role in supporting day-to-day production operations while developing the knowledge, skills, and leadership capability required to take full responsibility for site operations. The role operates within a top-tier COMAH environment, requiring a strong focus on health, safety, environmental compliance, and continuous improvement. You will work closely with production, logistics, engineering, laboratory, and business process teams to ensure safe, efficient, and compliant plant operations. Key Responsibilities Support the safe and efficient operation of production activities in line with health, safety, environmental, and quality standards Promote and embed a strong health and safety culture, ensuring audit-ready standards and excellent housekeeping Manage and develop operational teams through coaching, competency assessments, training, and performance management Assist with production planning, staffing levels, and shift coverage to meet operational and business requirements Monitor and improve production KPIs, including yields, efficiency, and downtime Drive continuous improvement initiatives to enhance safety, environmental performance, cost control, and productivity Ensure compliance with COMAH regulations, environmental permits, COSHH, DSEAR, and site operating procedures Issue and control Permit to Work activities, including hot work and confined space permits Support management of change (MoC) processes for equipment, procedural, and operational changes Oversee site testing, monitoring, emissions control, and effluent management Support investigations into incidents, near misses, customer complaints, and non-conformances Work closely with engineering teams during maintenance, commissioning, and plant modifications Maintain accurate production records, including batch data and system reporting Participate in site inspections, audits, and emergency response support when required Provide out-of-hours support to production teams as necessary Skills and Experience Required Experience working in a manufacturing, processing, or chemical plant environment Previous experience managing or supervising operational teams Strong leadership, coaching, and communication skills A proactive and structured approach to problem-solving Ability to work under pressure in a regulated, safety-critical environment A strong interest in continuous improvement and operational excellence Good IT skills, including Microsoft Office and manufacturing systems The ability to influence and engage teams at all levels Willingness to travel nationally or internationally on occasion to share best practice
The Production Coordinator works with New Road's Directors on the management of specific productions general managed by the company and supports all aspects of production and administration. KEY RESPONSIBILITIES INCLUDE: Being actively involved in the day-to-day running of specific productions; Negotiating cast, stage management, production and technical staff and other personnel engagements in line with budget and relevant union agreements; Assisting with the recruitment of stage management, production and technical personnel; Drafting and managing show-related paperwork, including contracts, schedules, contact sheets, HR policies and other materials; Communicating and collaborating with the productions' creative teams, casts, production and technical personnel, and ensuring that all decisions made for productions are carried out in a timely manner, keeping the Directors updated about any significant developments; Liaising with marketing and PR teams and attending marketing and press meetings as required; Overseeing show-related financial administration, including the management and timely payment of invoices, credit card and petty cash reconciliation; Coordinating, collating and filing production-related paperwork; Arranging and booking travel, accommodation and per diems for the company and its productions as required; Overseeing visas and work permits in connection with international touring productions and foreign personnel involved in UK productions; Booking and organising meeting, audition and rehearsal space; Liaising with casting directors to coordinate functional, efficient, smooth-running, audition rooms; Liaising with the company managers to coordinate functional, efficient, smooth-running rehearsal rooms; Coordinating opening nights, including guest lists, tickets, parties and gifts, and other events as reasonably required; Producing investment financial details and documents; Coordinating and compiling accurate production programmes with the Production Assistant; Regularly attending productions as required, during rehearsal and in performance in London and on tour in the UK and abroad, including show watches and as a representative of the company; Engaging with the development process of specific productions and coordinating readings and workshops in conjunction with the Directors; Providing general support for the Directors and production teams as required; Ensuring the office is efficiently run and acting as an ambassador for the company, providing a welcoming atmosphere and hospitality for colleagues and visitors; Providing general holiday and out of office cover for other members of the company as required; Any other duties as reasonably requested. ESSENTIAL SKILLS AND EXPERIENCE: At least three years' relevant experience in a similar role in the commercial theatre industry; Knowledge of all relevant union agreements relating to West End and touring theatre; Excellent communication skills; Experience and confidence in contract negotiation; Excellent attention to detail, time management and multitasking; Highly skilled in written, numeracy and verbal communication and computer literacy, with advanced skills in Microsoft Word, Outlook and Excel; Ability to work under pressure, independently and to multitask; A commitment to equality, diversity and inclusion; The ability to keep information confidential and deal with sensitive matters discreetly and tactfully; A passion for theatre; Knowledge of theatre venue contracts, and touring theatre, is desirable but not essential; A positive attitude and a desire a work to the highest standards in a fun, fast-paced environment. ROLE DETAILS Full time, initially on a 1 year fixed term basis, subject to possible extension; £35,000 - 37,000 per year, dependent on experience; 20 days' holiday per year; Hours: 10am to 6.30pm, Monday to Friday, with some work in the evenings, weekends and public holidays; London-based company, working in our Covent Garden office.
Feb 05, 2026
Full time
The Production Coordinator works with New Road's Directors on the management of specific productions general managed by the company and supports all aspects of production and administration. KEY RESPONSIBILITIES INCLUDE: Being actively involved in the day-to-day running of specific productions; Negotiating cast, stage management, production and technical staff and other personnel engagements in line with budget and relevant union agreements; Assisting with the recruitment of stage management, production and technical personnel; Drafting and managing show-related paperwork, including contracts, schedules, contact sheets, HR policies and other materials; Communicating and collaborating with the productions' creative teams, casts, production and technical personnel, and ensuring that all decisions made for productions are carried out in a timely manner, keeping the Directors updated about any significant developments; Liaising with marketing and PR teams and attending marketing and press meetings as required; Overseeing show-related financial administration, including the management and timely payment of invoices, credit card and petty cash reconciliation; Coordinating, collating and filing production-related paperwork; Arranging and booking travel, accommodation and per diems for the company and its productions as required; Overseeing visas and work permits in connection with international touring productions and foreign personnel involved in UK productions; Booking and organising meeting, audition and rehearsal space; Liaising with casting directors to coordinate functional, efficient, smooth-running, audition rooms; Liaising with the company managers to coordinate functional, efficient, smooth-running rehearsal rooms; Coordinating opening nights, including guest lists, tickets, parties and gifts, and other events as reasonably required; Producing investment financial details and documents; Coordinating and compiling accurate production programmes with the Production Assistant; Regularly attending productions as required, during rehearsal and in performance in London and on tour in the UK and abroad, including show watches and as a representative of the company; Engaging with the development process of specific productions and coordinating readings and workshops in conjunction with the Directors; Providing general support for the Directors and production teams as required; Ensuring the office is efficiently run and acting as an ambassador for the company, providing a welcoming atmosphere and hospitality for colleagues and visitors; Providing general holiday and out of office cover for other members of the company as required; Any other duties as reasonably requested. ESSENTIAL SKILLS AND EXPERIENCE: At least three years' relevant experience in a similar role in the commercial theatre industry; Knowledge of all relevant union agreements relating to West End and touring theatre; Excellent communication skills; Experience and confidence in contract negotiation; Excellent attention to detail, time management and multitasking; Highly skilled in written, numeracy and verbal communication and computer literacy, with advanced skills in Microsoft Word, Outlook and Excel; Ability to work under pressure, independently and to multitask; A commitment to equality, diversity and inclusion; The ability to keep information confidential and deal with sensitive matters discreetly and tactfully; A passion for theatre; Knowledge of theatre venue contracts, and touring theatre, is desirable but not essential; A positive attitude and a desire a work to the highest standards in a fun, fast-paced environment. ROLE DETAILS Full time, initially on a 1 year fixed term basis, subject to possible extension; £35,000 - 37,000 per year, dependent on experience; 20 days' holiday per year; Hours: 10am to 6.30pm, Monday to Friday, with some work in the evenings, weekends and public holidays; London-based company, working in our Covent Garden office.
Manager, Software Engineering Remote Location: London, UK HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne values fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Position Summary HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. At HackerOne, we embrace a flexible work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within 50 miles of London. We believe this balance of proximity and flexibility gives HackerOne the chance to occasionally come together - fostering collaboration, connection, and in person moments that enrich our culture - while still preserving the benefits of remote work. What You Will Do HackerOne is seeking an Engineering Manager who can lead teams to build high impact, customer focused products with an AI first mindset. You'll guide engineers in delivering reliable, scalable solutions, champion the adoption of AI across the product and engineering lifecycle, and help shape the future of our platform. Lead an engineering team delivering high quality products customers love, including managing senior and staff level AI engineers working on advanced LLM, agentic, and AI platform capabilities. Drive an AI first approach across product development and engineering workflows, ensuring the team can design, evaluate, and ship complex AI features such as agentic systems, RAG pipelines, model evaluation frameworks, and automated security intelligence. Partner with Product and Design to define goals, scope, and success metrics. Ensure strong execution practices and predictable delivery. Set clear performance expectations for engineers working on sophisticated AI systems, including LLM reasoning, AI safety, agentic patterns, MLOps, and model serving infrastructure, and hold the team to a high standard. Coach engineers effectively, support career growth, and raise the talent bar by developing and hiring individuals capable of delivering at Senior AI Engineer level and beyond. Hire and onboard engineers who bring strong product and AI capabilities. Contribute to org wide engineering improvements and AI adoption standards. What You Will Bring 3+ years of experience managing engineering teams and driving high quality delivery. Prior hands on experience as a software engineer; comfortable engaging deeply with engineers working on LLMs, agentic systems, and AI platform infrastructure. Demonstrated AI First experience-building or overseeing AI driven features, agentic workflows, or ML powered systems. A track record of using Data Driven Decision Making to guide prioritization, trade offs, and performance assessment. Ability to apply and model First Principles Problem Solving when unblocking teams or evaluating complex technical decisions. Strong Change Agility, with experience leading teams through evolving requirements, fast moving AI capabilities, or shifting product strategy. Excellent communication and cross functional collaboration skills. Based in London (or within 50 miles of London). Compensation Band £115K - £130K (offers Equity) Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
Feb 05, 2026
Full time
Manager, Software Engineering Remote Location: London, UK HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne values fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Position Summary HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions such as bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. At HackerOne, we embrace a flexible work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within 50 miles of London. We believe this balance of proximity and flexibility gives HackerOne the chance to occasionally come together - fostering collaboration, connection, and in person moments that enrich our culture - while still preserving the benefits of remote work. What You Will Do HackerOne is seeking an Engineering Manager who can lead teams to build high impact, customer focused products with an AI first mindset. You'll guide engineers in delivering reliable, scalable solutions, champion the adoption of AI across the product and engineering lifecycle, and help shape the future of our platform. Lead an engineering team delivering high quality products customers love, including managing senior and staff level AI engineers working on advanced LLM, agentic, and AI platform capabilities. Drive an AI first approach across product development and engineering workflows, ensuring the team can design, evaluate, and ship complex AI features such as agentic systems, RAG pipelines, model evaluation frameworks, and automated security intelligence. Partner with Product and Design to define goals, scope, and success metrics. Ensure strong execution practices and predictable delivery. Set clear performance expectations for engineers working on sophisticated AI systems, including LLM reasoning, AI safety, agentic patterns, MLOps, and model serving infrastructure, and hold the team to a high standard. Coach engineers effectively, support career growth, and raise the talent bar by developing and hiring individuals capable of delivering at Senior AI Engineer level and beyond. Hire and onboard engineers who bring strong product and AI capabilities. Contribute to org wide engineering improvements and AI adoption standards. What You Will Bring 3+ years of experience managing engineering teams and driving high quality delivery. Prior hands on experience as a software engineer; comfortable engaging deeply with engineers working on LLMs, agentic systems, and AI platform infrastructure. Demonstrated AI First experience-building or overseeing AI driven features, agentic workflows, or ML powered systems. A track record of using Data Driven Decision Making to guide prioritization, trade offs, and performance assessment. Ability to apply and model First Principles Problem Solving when unblocking teams or evaluating complex technical decisions. Strong Change Agility, with experience leading teams through evolving requirements, fast moving AI capabilities, or shifting product strategy. Excellent communication and cross functional collaboration skills. Based in London (or within 50 miles of London). Compensation Band £115K - £130K (offers Equity) Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section below and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form. Title: Events Manager Salary: Circa £40,000 Hours: 35 hours per week Contract type: Fixed-term contract for 18 months Reports to: Head of Philanthropy Key relationships : Internal : Philanthropy Team, Corporate Team, Comms Team, CEO. External : UNHCR Goodwill Ambassador team and Branch Office. UNHCR Private Sector Partnerships Team. Location: WeWork, 1 Mark Square, London EC2A 4EG (We operate a hybrid working policy with at least 1 mandatory office attendance per week) WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. JOB PURPOSE This is a pivotal role in supporting and elevating our philanthropy and partnerships programmes which have seen significant growth in recent years. You will play a key part in helping the Private Partnerships & Philanthropy (PPH) team cultivate meaningful relationships with ultra-high-net-worth individuals (UHNWIs), major donors, foundations, and corporate partners through high-quality events that inspire, engage, and deepen commitment to the refugee cause. We are looking for a creative and strategic professional who thrives on delivering impactful experiences for influential audiences. You will have proven expertise in managing complex, high-profile events, exceptional communication and project management skills, and the ability to craft compelling event themes that connect supporters to UNHCR s global mission. Working closely with the PPH team and international colleagues, you will design and execute a portfolio of bespoke in-person and virtual events - from intimate donor briefings to large-scale gatherings - that showcase UNHCR s priority programmes and leadership. Your role will be central to engaging existing supporters and attracting new philanthropic partners. If you are passionate about creating transformative experiences that drive social impact and have the skills to deliver at the highest level, we would love to hear from you. Why us? We are an ambitious and fast-moving organisation backed by the incredible reach of UNHCR. You get the best of both worlds: the ability to innovate quickly and the opportunity to work with extraordinary speakers and colleagues across a global network. Based in the vibrant Shoreditch/Old Street area, we offer an inclusive and welcoming culture that values creativity, bold ideas and collaboration. ROLE RESPONSIBILITIES Design and deliver a programme of impactful events that advance the Private Partnerships & Philanthropy (PPH) strategy and inspire our audiences- from exclusive gatherings for major philanthropists to bespoke receptions for corporate partners. Lead the strategic vision and execution of all events, shaping concepts that align with organisational priorities, overseeing beginning-to-end project management, and ensuring excellence in delivery, budget management, and stakeholder engagement. Influence and manage senior relationships across UK for UNHCR and global UNHCR teams, acting as a trusted advisor on event strategy and implementation to secure buy-in and collaboration. Collaborate with Philanthropy and Partnerships Team to ensure events support donor cultivation and stewardship journeys, driving deeper engagement and long-term support. Leverage insights to craft compelling event narratives and experiences that resonate with high-value supporters and reflect UNHCR s global mission. Establish measurement frameworks to evaluate event success, inform future strategy, and demonstrate impact to internal and external stakeholders. Champion refugee storytelling, ensuring refugee voices and lived experiences remain central to all events content and design. Share best practice across UK and global markets, contributing to international knowledge exchange, training, and innovation in donor engagement. Data Management ensuring events data is recorded on Salesforce in a timely and accurate fashion. PERSONAL SKILLS & EXPERIENCE Essential Experience, Skills & Knowledge Proven track record in designing and delivering bespoke, high-quality events designed for influential audiences, including UHNWIs and senior corporate leaders, that strengthen relationships and drive engagement. Experience working with high-profile individuals on events this could be celebrities, high profile speakers, well-known academics or renowned artists engaged to deliver special a special event experience. Exceptional organisational and time management skills, with the ability to prioritise and deliver under pressure in a fast-paced environment. Excellent communication and influencing skills, both written and verbal, with the ability to engage senior stakeholders and inspire confidence. Proven ability to lead cross-functional project groups, facilitating productive collaboration and driving consensus on strategic event objectives. Meticulous attention to detail, ensuring excellence in creative content, copy, and overall event presentation. Strong proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint. Desirable Skills/Experience Experience of using technology to create innovative and experiential event experiences. Experience of working in a complex, multi-stakeholder environment. Experience of working at an international development, human rights, or humanitarian NGO. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Closing date: Midday 16th February 2026 Interviews date: Week commencing 23rd February 2026 If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us . We will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Feb 05, 2026
Full time
PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section below and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form. Title: Events Manager Salary: Circa £40,000 Hours: 35 hours per week Contract type: Fixed-term contract for 18 months Reports to: Head of Philanthropy Key relationships : Internal : Philanthropy Team, Corporate Team, Comms Team, CEO. External : UNHCR Goodwill Ambassador team and Branch Office. UNHCR Private Sector Partnerships Team. Location: WeWork, 1 Mark Square, London EC2A 4EG (We operate a hybrid working policy with at least 1 mandatory office attendance per week) WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. JOB PURPOSE This is a pivotal role in supporting and elevating our philanthropy and partnerships programmes which have seen significant growth in recent years. You will play a key part in helping the Private Partnerships & Philanthropy (PPH) team cultivate meaningful relationships with ultra-high-net-worth individuals (UHNWIs), major donors, foundations, and corporate partners through high-quality events that inspire, engage, and deepen commitment to the refugee cause. We are looking for a creative and strategic professional who thrives on delivering impactful experiences for influential audiences. You will have proven expertise in managing complex, high-profile events, exceptional communication and project management skills, and the ability to craft compelling event themes that connect supporters to UNHCR s global mission. Working closely with the PPH team and international colleagues, you will design and execute a portfolio of bespoke in-person and virtual events - from intimate donor briefings to large-scale gatherings - that showcase UNHCR s priority programmes and leadership. Your role will be central to engaging existing supporters and attracting new philanthropic partners. If you are passionate about creating transformative experiences that drive social impact and have the skills to deliver at the highest level, we would love to hear from you. Why us? We are an ambitious and fast-moving organisation backed by the incredible reach of UNHCR. You get the best of both worlds: the ability to innovate quickly and the opportunity to work with extraordinary speakers and colleagues across a global network. Based in the vibrant Shoreditch/Old Street area, we offer an inclusive and welcoming culture that values creativity, bold ideas and collaboration. ROLE RESPONSIBILITIES Design and deliver a programme of impactful events that advance the Private Partnerships & Philanthropy (PPH) strategy and inspire our audiences- from exclusive gatherings for major philanthropists to bespoke receptions for corporate partners. Lead the strategic vision and execution of all events, shaping concepts that align with organisational priorities, overseeing beginning-to-end project management, and ensuring excellence in delivery, budget management, and stakeholder engagement. Influence and manage senior relationships across UK for UNHCR and global UNHCR teams, acting as a trusted advisor on event strategy and implementation to secure buy-in and collaboration. Collaborate with Philanthropy and Partnerships Team to ensure events support donor cultivation and stewardship journeys, driving deeper engagement and long-term support. Leverage insights to craft compelling event narratives and experiences that resonate with high-value supporters and reflect UNHCR s global mission. Establish measurement frameworks to evaluate event success, inform future strategy, and demonstrate impact to internal and external stakeholders. Champion refugee storytelling, ensuring refugee voices and lived experiences remain central to all events content and design. Share best practice across UK and global markets, contributing to international knowledge exchange, training, and innovation in donor engagement. Data Management ensuring events data is recorded on Salesforce in a timely and accurate fashion. PERSONAL SKILLS & EXPERIENCE Essential Experience, Skills & Knowledge Proven track record in designing and delivering bespoke, high-quality events designed for influential audiences, including UHNWIs and senior corporate leaders, that strengthen relationships and drive engagement. Experience working with high-profile individuals on events this could be celebrities, high profile speakers, well-known academics or renowned artists engaged to deliver special a special event experience. Exceptional organisational and time management skills, with the ability to prioritise and deliver under pressure in a fast-paced environment. Excellent communication and influencing skills, both written and verbal, with the ability to engage senior stakeholders and inspire confidence. Proven ability to lead cross-functional project groups, facilitating productive collaboration and driving consensus on strategic event objectives. Meticulous attention to detail, ensuring excellence in creative content, copy, and overall event presentation. Strong proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint. Desirable Skills/Experience Experience of using technology to create innovative and experiential event experiences. Experience of working in a complex, multi-stakeholder environment. Experience of working at an international development, human rights, or humanitarian NGO. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Closing date: Midday 16th February 2026 Interviews date: Week commencing 23rd February 2026 If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us . We will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Marketing Manager, Supporter Retention Contract: Permanent Full Time, 35 hours per week Location: London UK UK hybrid working a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person Salary: £44,168 - £46,493 per year with excellent benefits. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team. About the role As our Marketing Manager Supporter Retention, you will lead the development and delivery of the supporter experience, stewardship, and loyalty activity within the retention and engagement programme. Ensuring a consistently high-quality Supporter Experience. This role is responsible for strengthening the emotional connection to WaterAid s mission and maximising Brand Loyalty and Love by driving the development and optimisation of all supporter journeys and stewardship communications. In this role, you will: Supporter Experience Ownership: Act as the champion for the quality of the Supporter Experience, leading the coordination and optimisation of all automated, multi-channel supporter journeys (excluding direct appeals). Key Channel Delivery: Own the content planning, production, and delivery for core stewardship channels, including the Supporter Magazine, Welcome Journeys, and Feedback Communications. Email Programme Management: Own the day-to-day coordination of the email marketing schedule across all stewardship and engagement communications, ensuring effective sequencing and segmentation. Programme Cohesion: Work with the Senior Manager and Income Appeals Manager to ensure cohesion and alignment across all retention programmes, safeguarding a seamless supporter experience. Financial Contribution: Manage the assigned expenditure budget for the retention programme and contribute actively to annual planning and quarterly reforecasting to maximise retention benefits. Champion WaterAid s commitment to equity, inclusion and safeguarding. Requirements Retention & Stewardship Expertise: Deep expertise in developing, optimising, and coordinating complex, multi-channel supporter loyalty programmes and automated journeys. Content & Experience Focus: Proven experience in improving the quality of the Supporter Experience and managing high-quality, long-form content production (e.g., supporter magazine) to foster loyalty. Operational & Technical Skills: Strong project management skills, experience in matrix management, and proficiency in working with CRM systems and email marketing platforms. Data-Driven Mindset: Experience in using testing, segmentation, and data analysis to drive optimisation and provide clear rationale for strategic decisions. Although not essential, we d prefer you to have: Product Development: Experience in New Product Development (NPD) for fundraising or loyalty programmes (e.g. legacy or emergency funds). Professional Qualification: CIM/IDM Qualification or equivalent professional qualification. Non-Profit Experience: Prior experience working in the Non-Profit or International Development Closing date: Applications close 12:00 PM UK time on 23rd February 2026. Interviews are expected to take place week commencing 2nd March 2026. How to apply: Click Apply to upload your CV and Cover Letter. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Benefits 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year Our People Promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change!
Feb 05, 2026
Full time
Marketing Manager, Supporter Retention Contract: Permanent Full Time, 35 hours per week Location: London UK UK hybrid working a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person Salary: £44,168 - £46,493 per year with excellent benefits. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team. About the role As our Marketing Manager Supporter Retention, you will lead the development and delivery of the supporter experience, stewardship, and loyalty activity within the retention and engagement programme. Ensuring a consistently high-quality Supporter Experience. This role is responsible for strengthening the emotional connection to WaterAid s mission and maximising Brand Loyalty and Love by driving the development and optimisation of all supporter journeys and stewardship communications. In this role, you will: Supporter Experience Ownership: Act as the champion for the quality of the Supporter Experience, leading the coordination and optimisation of all automated, multi-channel supporter journeys (excluding direct appeals). Key Channel Delivery: Own the content planning, production, and delivery for core stewardship channels, including the Supporter Magazine, Welcome Journeys, and Feedback Communications. Email Programme Management: Own the day-to-day coordination of the email marketing schedule across all stewardship and engagement communications, ensuring effective sequencing and segmentation. Programme Cohesion: Work with the Senior Manager and Income Appeals Manager to ensure cohesion and alignment across all retention programmes, safeguarding a seamless supporter experience. Financial Contribution: Manage the assigned expenditure budget for the retention programme and contribute actively to annual planning and quarterly reforecasting to maximise retention benefits. Champion WaterAid s commitment to equity, inclusion and safeguarding. Requirements Retention & Stewardship Expertise: Deep expertise in developing, optimising, and coordinating complex, multi-channel supporter loyalty programmes and automated journeys. Content & Experience Focus: Proven experience in improving the quality of the Supporter Experience and managing high-quality, long-form content production (e.g., supporter magazine) to foster loyalty. Operational & Technical Skills: Strong project management skills, experience in matrix management, and proficiency in working with CRM systems and email marketing platforms. Data-Driven Mindset: Experience in using testing, segmentation, and data analysis to drive optimisation and provide clear rationale for strategic decisions. Although not essential, we d prefer you to have: Product Development: Experience in New Product Development (NPD) for fundraising or loyalty programmes (e.g. legacy or emergency funds). Professional Qualification: CIM/IDM Qualification or equivalent professional qualification. Non-Profit Experience: Prior experience working in the Non-Profit or International Development Closing date: Applications close 12:00 PM UK time on 23rd February 2026. Interviews are expected to take place week commencing 2nd March 2026. How to apply: Click Apply to upload your CV and Cover Letter. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Benefits 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year Our People Promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change!
Government Customer Success Manager At TryHackMe, our mission is to make learning and teaching cybersecurity accessible, practical, and deeply engaging. With over 6 million learners worldwide, we help organisations build real cyber capability - from classrooms to enterprises and critical national infrastructure. We're hiring a Government Customer Success Manager to own and grow strategic relationships across government, defence, and public sector organisations, positioning TryHackMe as a long term cyber readiness and workforce development partner. This role sits at the centre of one of TryHackMe's most strategically important growth segments. You'll work closely with defence, intelligence, and public sector stakeholders to ensure measurable outcomes, strong renewals, and visible advocacy across government ecosystems. Role Overview As the Government Customer Success Manager, you own the post sale success, adoption, and value realisation for TryHackMe's government and defence customers. Government customers operate with longer buying cycles, complex stakeholder groups, strict security expectations, and mission critical outcomes. Success in this role requires visible ownership, confidence navigating ambiguity, and the ability to translate platform usage into workforce readiness, operational resilience, and mission impact. This role requires proactive, visible ownership. We are not looking for someone who primarily focuses on internal process, tooling, or operational clean up. Success depends on consistent customer facing engagement, independent relationship building, and the ability to clearly demonstrate outcomes without reliance on inherited relationships or escalation support. You will manage a focused portfolio across: US Department of Defense (primary growth engine) - Air Force, Army, cyber focused units Western Allied Defence Forces - UK, Australia, Canada Local Government - police forces, councils, and public sector agencies You will partner closely with a dedicated Government Account Manager, where: You own adoption, outcomes, and value proof The AM owns commercial execution, renewals, and expansion Together, you will drive 90% Gross Revenue Retention and 125% Net Revenue Retention within the Government segment. Key Responsibilities Customer Outcomes & Retention Act as the primary relationship owner for government and defence customers, building trust across operational, training, technical, and leadership stakeholders. Establish and maintain a regular, documented engagement cadence across the entire portfolio - no accounts sit untouched without clear justification. Lead GOV specific onboarding and kickoff sessions aligned to mission readiness, workforce capability, and policy constraints. Define clear success criteria early, mapping TryHackMe usage to: Job Qualification Requirements (JQRs) Workforce readiness goals Cyber capability maturity targets Monitor adoption health (usage, engagement, milestone completion) and proactively intervene to mitigate risk well ahead of renewal. Own renewal readiness from a value and risk perspective, beginning 6-12 months pre expiry, with documented mitigation plans for any amber or red accounts. Maintain accurate renewal classification, forecasting, and CRM documentation to support predictable outcomes. Adoption, Engagement & Expansion Enablement Drive fast time to value by embedding TryHackMe into government training pipelines efficiently and securely. Standardise and scale content mapping to Job Qualification Requirements (JQRs) - a core differentiator for the GOV segment. Identify adoption led expansion signals including: Increased seat utilisation New units, teams, or agencies engaging Demand for CTFs, SOC simulators, tabletop exercises (TTX), or certifications Partner with the Government Account Manager to convert adoption insights and usage data into qualified expansion opportunities. Lead Executive Business Reviews (EBRs) focused on mission outcomes and workforce readiness, not product features. Strategic Growth & Advocacy Independently build net new government champions within your portfolio. Proactively identify, document, and communicate measurable customer outcomes. Develop credible, government ready success stories and expand TryHackMe's GOV logo library and reference pack. Confidently ask customers for feedback, advocacy, references, or logo permission once value has been delivered. Represent the voice of the government customer internally, influencing product roadmap priorities and GOV specific enablement. Operational Excellence & Enablement Own and continuously improve GOV specific playbooks and resources, including: GOV onboarding and renewal playbooks in ChurnZero GOV kickoff and EBR decks The Gov Hub in Notion as a single source of truth Use data rigorously to track adoption health, renewal risk, and expansion signals. Maintain excellent CRM hygiene across HubSpot and ChurnZero - forecasting accuracy is a non negotiable expectation. What Success Looks Like 90% renewal rate across the Government portfolio 125% Net Revenue Retention driven through adoption led expansion Customers can clearly articulate the mission and workforce impact of using TryHackMe Renewal risk is identified early and mitigated proactively Documented, repeatable GOV playbooks that scale success Recognition as a trusted cyber readiness advisor within government and defence Strong candidates can clearly articulate: Specific customer relationships they personally built How their actions directly improved renewal outcomes How they identified and mitigated risk before escalation What changed for the customer because of their involvement About You Essential Skills & Experience 3+ years experience in Customer Success, Account Management, or Strategic Partnerships within SaaS, cybersecurity, or regulated environments Proven ability to manage complex, high stakes customers with multiple stakeholders and long decision cycles Strong data literacy - you use data to tell clear value stories Experience driving adoption, renewals, and expansion in partnership with Sales or Account Managers Excellent communication skills across technical and senior leadership audiences Demonstrated ownership mindset - you can clearly show how your actions changed customer outcomes, not just what you worked on Evidence of self directed execution without heavy oversight This Role Is Not a Fit If You: Prefer working primarily behind the scenes rather than directly with customers Rely heavily on scripts without adapting to customer context Focus more on internal blockers than customer outcomes Are uncomfortable being accountable for visible progress and results Need close direction to drive engagement or momentum Government & Defence Domain Expertise (Highly Desirable) Familiarity with DoD structures and terminology (Squadron Group Wing MAJCOM; Army, Navy, Air Force, Marines, Space Force) Understanding of differences between Federal, State, Local, and International government organisations Exposure to government procurement processes, RFPs, contract vehicles, and extended buying cycles Awareness of government budget cycles, Continuing Resolutions (CRs), and shutdown impacts Experience working with resellers, system integrators, or defence contractors Compliance, Security & Trust Based Environments Familiarity with security and compliance frameworks such as FedRAMP, FISMA, NIST, or data sovereignty requirements Comfortable operating in high trust, security conscious environments Active security clearance (or eligibility and willingness to obtain one) is a strong advantage Preferred (But Not Required) Backgrounds Former military, government, or defence contractor experience Customer Success or Account Management experience in the public sector Background in cybersecurity training, workforce development, or education services Traits That Thrive at TryHackMe Our strongest CSMs demonstrate: Ownership - "If not me, then who?" Bias for Action - progress over perfection Customer Obsession - empathy paired with accountability Resilience - persistence through complexity and long cycles Craftsmanship - pride in clarity, quality, and impact Customer Success at TryHackMe is not a support role. It is a growth, trust, and outcomes function. Why This Role Matters Government and defence customers represent one of TryHackMe's most strategically important opportunities. This role is not about account maintenance - it's about building trust, proving value, and embedding TryHackMe into national cyber capability strategies. If done well . click apply for full job details
Feb 04, 2026
Full time
Government Customer Success Manager At TryHackMe, our mission is to make learning and teaching cybersecurity accessible, practical, and deeply engaging. With over 6 million learners worldwide, we help organisations build real cyber capability - from classrooms to enterprises and critical national infrastructure. We're hiring a Government Customer Success Manager to own and grow strategic relationships across government, defence, and public sector organisations, positioning TryHackMe as a long term cyber readiness and workforce development partner. This role sits at the centre of one of TryHackMe's most strategically important growth segments. You'll work closely with defence, intelligence, and public sector stakeholders to ensure measurable outcomes, strong renewals, and visible advocacy across government ecosystems. Role Overview As the Government Customer Success Manager, you own the post sale success, adoption, and value realisation for TryHackMe's government and defence customers. Government customers operate with longer buying cycles, complex stakeholder groups, strict security expectations, and mission critical outcomes. Success in this role requires visible ownership, confidence navigating ambiguity, and the ability to translate platform usage into workforce readiness, operational resilience, and mission impact. This role requires proactive, visible ownership. We are not looking for someone who primarily focuses on internal process, tooling, or operational clean up. Success depends on consistent customer facing engagement, independent relationship building, and the ability to clearly demonstrate outcomes without reliance on inherited relationships or escalation support. You will manage a focused portfolio across: US Department of Defense (primary growth engine) - Air Force, Army, cyber focused units Western Allied Defence Forces - UK, Australia, Canada Local Government - police forces, councils, and public sector agencies You will partner closely with a dedicated Government Account Manager, where: You own adoption, outcomes, and value proof The AM owns commercial execution, renewals, and expansion Together, you will drive 90% Gross Revenue Retention and 125% Net Revenue Retention within the Government segment. Key Responsibilities Customer Outcomes & Retention Act as the primary relationship owner for government and defence customers, building trust across operational, training, technical, and leadership stakeholders. Establish and maintain a regular, documented engagement cadence across the entire portfolio - no accounts sit untouched without clear justification. Lead GOV specific onboarding and kickoff sessions aligned to mission readiness, workforce capability, and policy constraints. Define clear success criteria early, mapping TryHackMe usage to: Job Qualification Requirements (JQRs) Workforce readiness goals Cyber capability maturity targets Monitor adoption health (usage, engagement, milestone completion) and proactively intervene to mitigate risk well ahead of renewal. Own renewal readiness from a value and risk perspective, beginning 6-12 months pre expiry, with documented mitigation plans for any amber or red accounts. Maintain accurate renewal classification, forecasting, and CRM documentation to support predictable outcomes. Adoption, Engagement & Expansion Enablement Drive fast time to value by embedding TryHackMe into government training pipelines efficiently and securely. Standardise and scale content mapping to Job Qualification Requirements (JQRs) - a core differentiator for the GOV segment. Identify adoption led expansion signals including: Increased seat utilisation New units, teams, or agencies engaging Demand for CTFs, SOC simulators, tabletop exercises (TTX), or certifications Partner with the Government Account Manager to convert adoption insights and usage data into qualified expansion opportunities. Lead Executive Business Reviews (EBRs) focused on mission outcomes and workforce readiness, not product features. Strategic Growth & Advocacy Independently build net new government champions within your portfolio. Proactively identify, document, and communicate measurable customer outcomes. Develop credible, government ready success stories and expand TryHackMe's GOV logo library and reference pack. Confidently ask customers for feedback, advocacy, references, or logo permission once value has been delivered. Represent the voice of the government customer internally, influencing product roadmap priorities and GOV specific enablement. Operational Excellence & Enablement Own and continuously improve GOV specific playbooks and resources, including: GOV onboarding and renewal playbooks in ChurnZero GOV kickoff and EBR decks The Gov Hub in Notion as a single source of truth Use data rigorously to track adoption health, renewal risk, and expansion signals. Maintain excellent CRM hygiene across HubSpot and ChurnZero - forecasting accuracy is a non negotiable expectation. What Success Looks Like 90% renewal rate across the Government portfolio 125% Net Revenue Retention driven through adoption led expansion Customers can clearly articulate the mission and workforce impact of using TryHackMe Renewal risk is identified early and mitigated proactively Documented, repeatable GOV playbooks that scale success Recognition as a trusted cyber readiness advisor within government and defence Strong candidates can clearly articulate: Specific customer relationships they personally built How their actions directly improved renewal outcomes How they identified and mitigated risk before escalation What changed for the customer because of their involvement About You Essential Skills & Experience 3+ years experience in Customer Success, Account Management, or Strategic Partnerships within SaaS, cybersecurity, or regulated environments Proven ability to manage complex, high stakes customers with multiple stakeholders and long decision cycles Strong data literacy - you use data to tell clear value stories Experience driving adoption, renewals, and expansion in partnership with Sales or Account Managers Excellent communication skills across technical and senior leadership audiences Demonstrated ownership mindset - you can clearly show how your actions changed customer outcomes, not just what you worked on Evidence of self directed execution without heavy oversight This Role Is Not a Fit If You: Prefer working primarily behind the scenes rather than directly with customers Rely heavily on scripts without adapting to customer context Focus more on internal blockers than customer outcomes Are uncomfortable being accountable for visible progress and results Need close direction to drive engagement or momentum Government & Defence Domain Expertise (Highly Desirable) Familiarity with DoD structures and terminology (Squadron Group Wing MAJCOM; Army, Navy, Air Force, Marines, Space Force) Understanding of differences between Federal, State, Local, and International government organisations Exposure to government procurement processes, RFPs, contract vehicles, and extended buying cycles Awareness of government budget cycles, Continuing Resolutions (CRs), and shutdown impacts Experience working with resellers, system integrators, or defence contractors Compliance, Security & Trust Based Environments Familiarity with security and compliance frameworks such as FedRAMP, FISMA, NIST, or data sovereignty requirements Comfortable operating in high trust, security conscious environments Active security clearance (or eligibility and willingness to obtain one) is a strong advantage Preferred (But Not Required) Backgrounds Former military, government, or defence contractor experience Customer Success or Account Management experience in the public sector Background in cybersecurity training, workforce development, or education services Traits That Thrive at TryHackMe Our strongest CSMs demonstrate: Ownership - "If not me, then who?" Bias for Action - progress over perfection Customer Obsession - empathy paired with accountability Resilience - persistence through complexity and long cycles Craftsmanship - pride in clarity, quality, and impact Customer Success at TryHackMe is not a support role. It is a growth, trust, and outcomes function. Why This Role Matters Government and defence customers represent one of TryHackMe's most strategically important opportunities. This role is not about account maintenance - it's about building trust, proving value, and embedding TryHackMe into national cyber capability strategies. If done well . click apply for full job details
