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Job Description Please wait PMO ProfessionalReq ID: 54899Posting Start Date: 30/03/2026Job Function: ServiceDivision: UK BusinessJob Location: GBR-London-BTHQ One BrahamAdvertised Salary: CompetitiveJob Req ID: 54899Posting Date: 30th March 2026Function: ServiceLocation: LondonSalary: Competitive Why this job matters The role is responsible for providing Customer PMO to complex customer contracts within Design & Delivery. It helps reduce risk to BT, improve the probability of a successful delivery, improve customer satisfaction and supports senior Programme & Project managers. It ensures that we provide a mature set of services, including governance, reporting, risk and issue, dependency and obligation management. This role requires SC Security Clearance which will require a minimum of 5 years working history in the UK to be eligible. Preference will be given to candidates with current, active SC clearance. Please see this link to find out if you qualify for SC Clearance: What you'll be doing Acting as a central point of support and escalation for the project team, providing guidance to less experienced members and supporting effective day-to-day delivery. Establishing and operating robust PMO governance, including RAID, change control, document management, joiners/movers/leavers, and board-level reporting and minutes. Working closely with Project Managers to maintain accurate plans, status reports, and documentation, ensuring stakeholders have clear visibility of progress, risks, and issues. Producing high-quality project and programme reporting, including customer-facing updates, action tracking, and ownership of key trackers and logs used internally and externally. Monitoring delivery against time, cost, quality, and commercial forecasts, supporting gateway reviews, project closure, and lessons learned to drive continuous improvement. The skills you'll need Excellent in-depth experience of performing core PMO functions, including governance, reporting, planning, and operational support across complex delivery environments. Extensive experience of Document Management, including administrating the SharePoint site, version control, and Process Documents Experience of Managing the Joiners, Movers and Leavers (JML) process and proven ability to coordinate and manage the full JML lifecycle, ensuring smooth onboarding, transitions, and offboarding activities with full adherence to organisational processes. Experience of managaging and maintaining PMO governance processes across risks, issues, planning, dependencies, milestones, finances, documentation, and reporting. Extensive experience of engaging with a wide variety of stakeholders (at peer level and higher) to carry out the functions of the PMO role, and building close working relationships with key stakeholders, maintaining effective communication channels, and supporting smooth operation of PMO area. What we'd like to see on your CV Experience working in a PMO or project delivery environment, with a solid understanding of PMO roles, responsibilities, and governance. Excellent stakeholder engagement skills, with the ability to build effective relationships at peer level and above in a matrix environment. A proactive, detail-oriented approach, able to operate confidently in a fast-paced, demanding setting with a clear "can do" mindset. Competence in producing high-quality project reporting and documentation, with strong Microsoft Excel and PowerPoint skills (Microsoft Project desirable). Experience working on a PMO and project delivery environment, with a solid understanding of PMO roles, responsibilities, and governance (mandatory) Knowledge of project and programme management frameworks, with a recognised qualification such as PRINCE2, P30, or equivalent considered an advantage. Preferably already hold SC Security Clearance. Benefits At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses, or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.• 10% on target annual bonus • BT Pension scheme, minimum 5% employee contribution, BT contribution 10% • X4 Salary Life Assurance • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice • 25 days annual leave (not including bank holidays), increasing with service • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. • Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. • 24/7 private virtual GP appointments for UK colleagues • 2 weeks paid carer's leave • World-class training and development opportunities • Option to join BT Shares Saving schemes • Discounted broadband, mobile and TV package, including 50% off EE mobile pay monthly or SIM only plans • Access to 100's of retail discounts including the BT shopFlexible WorkingBT's current policy for this role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. However, this policy is subject to change as and when required by the business.With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Please wait

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Overview of the Department/Section The Japanese Corporate Banking Department (London) is a front office function responsible for business development of customers located in the United Kingdom and other demarcated countries in EMEA, of which their ultimate parent companies are Japanese Corporates.This Department is in charge of overall customer relationships and covers the following tasks. Achieving BSC Profit Target assigned to the Department + Acquire our profit by offering MUFG products and serviced to clients, through the collaboration with the Primary Offices. + Discover the seeds of future profits and monetize them with Product Offices' support + Maximize our profit through the close communications with MUFG affiliates within/outside the region Strategy Planning + Building up Short-term and Mid-Long term account strategies on customers and execute them in due course + Support Head of Japanese Corporate Banking Division for EMEA on developing Division's strategy planning Customer Centric + Always improve Department's customer base through necessary customer replacements + Contribute MUFG wide business expansion for our customers + Offer and introduce new products and services for future profits Credit Control + Create high leveled credit / borrower rating applications through prudent and accurate credit analysis + Analyze Department's credit portfolio and report to the management Compliance and Risk Ownership + Lead the Department in building up adequate Risk Ownership framework + Follow Compliance related rules MUFG Contribution + Contribute profit increases at other MUFG offices + Support and enhance better management/controls at other MUFG offices within the region Number of Direct Reports None Key Responsibilities Specifically, you will be accountable and responsible, as a Junior Relationship Manager, (1) to independently demonstrate ownership and manage process of all aspects related to customer transactions for assigned customers, which is expected be less complex, and (2) to support senior Relationship Manager for large clients with complex customer transactions, including but not limited to business promotion, credit analysis/monitoring, operation and risk management with respect to the Company's and Corporate Banking Department (London), including:Planning and Strategy Development Responsible for effectively managing a client portfolio to meet commercial and risk goals Responsible for collaborating with Product Partners to effectively identify solutions that meet client needs Responsible for partnering with Credit and Compliance stakeholders to meet internal requirements Responsible for assisting senior Relationship Manager with origination and strategic business development activities Responsible for regularly sharing information and ideas with other MUFG international branches Responsible for developing a strong understanding of MUFG's credit policy and operational procedures Responsible for undertaking ongoing training and development to build skills and knowledgeRisk ManagementAs a Junior Relationship Manager, you will be responsible for monitoring, and taking action further to your delegated authority in respect of, the risk being run across Corporate Banking Department (London). You are/will: Responsible for managing all relevant risks (including, but not limited to, market, credit, operational and conduct risks) within the firm's risk appetite including through the use and continued development of market-leading risk management models and monitoring tools Responsible to conduct business in line with internal policies and procedures as well as regulatory requirements Ensure that the Global Governance Standards are supported by appropriate and effective compliance policies and procedures that are applied consistently across the Corporate Banking Department (London) Responsible for ensuring that the Corporate Banking Department (London) supplying information for risk and financial reporting is well managed and, within the policies established by the Company and Operating Entity's, Boards and appropriate committees Responsible for managing credit assessment flows including credit applications, borrower's ratings and other reports with high quality analysis as well as monitoring for the assigned customers while punctually managing scheduleRegulatory Compliance, Affairs and ChangeYou will manage the following matters with respect to internal systems and procedures, appropriate for above departments, including: Being accountable for evaluating, and establishing where necessary, appropriate operational and IT systems and controls to enable the Corporate Banking Department (London) function to conduct its business in accordance with agreed business plans within the International BusinessControls and ComplianceYou are responsible for ensuring the Company's compliance with internal risk and compliance requirements, controls and procedures, including but not limited to: maintaining systems and controls commensurate to its business and in line with regulatory requirements ; personally, following all relevant policies and procedures, and ensuring those in your teams also follow policy and procedures.Relationship with other functions and stakeholders Maintain and enhance good working relationships with stakeholders, across the region and globally to share best practices, provide support and develop effective local policies and procedures appropriate to the Company, and working in support of the One MUFG and overall Group strategy. Work Experience Essential: Relevant work experience at front office in Corporate Banking business Relevant work experience in managing credit assessment for large/medium sized corporates Work experience within a multicultural working environment Skills and Experience Functional / Technical Competencies: Essential Advanced skills in corporate banking, corporate finance, accounting and strategic thinking Deep and wide range of knowledge of financial products/services Advanced skills in Microsoft Office Excel, Word, Power Point and Access applications Strong numerical, written and verbal communication skills, with the ability to communicate effectively at all levels Strong accuracy and attention to details Strong analytical skills and demonstrable accuracy when creating reports Effective team player with well-developed interpersonal skills Excellent time management skills Must be business level fluent in Japanese and English languages, both written and verbal High PMO skills to manage various projects at the same time Advanced skills in strategic planning Education / Qualifications: Essential Degree level education or equivalent qualifications Personal Requirements Logical and accurate analysis Actively proposing effective ideas to drive deals and/or execute processes Effective prioritization and setting of clear action plans to achieve goals Effective execution of tasks to achieve goals and solve problems. Providing accurate guidance and development advice to team members Managing

We're proud to be trusted by some of the largest companies in the world to handle their Salesforce DevOps. Underpinning that trust is a commitment to protect their data through our modern approach to security and compliance. As we grow into increasingly regulated sectors, ensuring our global compliance standards are met is more important than ever. This is a fantastic opportunity to kickstart or progress your career in Governance, Risk, and Compliance (GRC) within the tech sector. Reporting to the Legal and Compliance Manager, you will get hands on exposure to customer assurance, information security audits, data protection, and additional international frameworks. As an early hire in this function, you'll have a clear path to specialise as the team grows. What's the opportunity for a GRC Analyst at Gearset? Partner with our GRC Manager to maintain our ISO 27001 certification and support compliance with global data protection regulations such as GDPR, CCPA, and HIPAA. Own the day-to-day response to customer security and compliance requests, ensuring our clients feel confident in how we handle their data. Coordinate and facilitate on managing GRC platforms, keeping our documentation current and finding ways to automate repeatable tasks. Play a key role in ISO 27001 Continuous Improvement (CI) activities and help prepare the business for internal and external audits. Assist in drafting and managing essential compliance policies, including Modern Slavery, AML and Anti Bribery, ensuring they evolve with the company. Identify blockages in reviews and recommend ways to standardise documentation to help the company scale efficiently. What you'll achieve Develop a deep understanding of Gearset's compliance and security posture to streamline customer onboarding and vendor reviews. Lead the automation of our compliance workflows, reducing manual overhead for the team. Play a key role in scaling our global compliance footprint by launching and embedding new international security standards as we grow. Gain the experience and support needed to pursue certifications in GRC, Information Security or Data Protection. About you You have a passion for accuracy, especially when managing complex documentation and policies. You are comfortable learning about cloud software and can translate security and compliance concepts into clear, written responses. You can communicate professionally with both internal teams and external customers and vendors. You thrive in a fast-paced environment and are always looking for a more efficient way to get things done. Have a degree in a relevant field such as Computer Science, or Cyber Security or equivalent foundational experience in a professional office environment. Great to haves Knowledge of ISO 27001, GDPR, CCPA and HIPAA Experience using GRC or workflow tools An interest in DevOps or the Salesforce ecosystem Benefits (the stuff you'd expect!) Salary is up to £45k (depending on experience) This role is based in our Cambridge office but with the flexibility to work from home when you need to Opportunity to join our Long Term Incentive scheme Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year Top end hardware provided Free lunch any day you are in the office BUPA health care Life Insurance & critical illness cover Discounted gym membership, as well as a range of health and wellness benefits

We're proud to be trusted by some of the largest companies in the world to handle their Salesforce DevOps. Underpinning that trust is a commitment to protect their data through our modern approach to security and compliance, and this is only getting more important as we grow our customer base in increasingly regulated sectors. This is a fantastic opportunity to progress your career in security and compliance within the tech sector. This role will provide you with exposure to several key areas including information security, data protection, general compliance, audits and relevant project work. There'll be lots of opportunity to progress within the role and specialise within a certain area of the business in the future. What's the opportunity at Gearset? Own our security and compliance documentation accurate and up to date, such as policies, procedures, and support documentation across our information security and compliance programs. Support our commercial teams in complex information security and compliance negotiations, while making sure we respond accurately and within given timescales. Take ownership of maintaining our current ISO 27001 compliance and certification through continuous improvement activities, as well as supporting preparation for internal and external audits. Own our internal Data Protection compliance program and make sure we comply with various regulations globally including UK GDPR, EU GDPR, and CCPA. Gain experience in the implementation and ownership of additional compliance based projects as we increase the international regulation and standards we comply with. Help us work efficiently by identifying common deal blockers and standardising documentation and processes. What you'll achieve You'll build on your prior experience from a GRC or an information security role, within a technology company, to support our ambitious company growth plans. You'll become a technical expert on the company and our products to streamline customer onboarding, and security and compliance reviews. You'll own reviewing and responding to our complex customer security and compliance requests. You'll have ownership of compliance and reporting to the international information security standard ISO 27001, to ensure Gearset retains our certification and continues to provide the highest level of protection to our customers' data. You'll own our internal Data Protection compliance program and make sure we comply with various regulations globally including UK GDPR, EU GDPR, CCPA. You'll manage out third party supplier risk program. You'll work as part of the compliance project team when implementing new regulations or standards such as NIST, fedRAMP etc. You'll have the opportunity to get certified to international standards on Information Security, Compliance, Risk, Data Protection or Cyber Security. About you Have been in an information security or GRC role, within a technology company and hold either a ISO 27001 Lead Implementer or Lead Auditor certificate. Have in-depth knowledge of ISO 27001 standards & proven experience in implementing ISO 27001 and maintaining the certification. Along with knowledge of general compliance requirements such as Modern Slavery, AML, Bribery etc. Have a track record of owning internal compliance with global data protection laws including GDPR and CCPA. Have an understanding of AWS Cloud infrastructure, and application security. Possess a technical predisposition, the desire to learn and ability to react to the needs of a rapidly growing company eg comfortable working in an ever changing environment. Are an excellent communicator, with attention to detail and a passion for always delivering a great customer experience. Great to haves A degree in Computer Science, Information Security, Cybersecurity, or a closely related discipline such as Data Protection, Information Governance or Risk. A recognised Information Security qualification such as CISSP, CompTIA Security+ etc. Past exposure to other regulations or frameworks such as NIST, HIPAA, fedRAMP, DORA. Knowledge of DevOps and DevSecOps. Benefits (the stuff you'd expect!) This role is based in our Cambridge office but with the flexibility to work from home when you need to. Opportunity to join our Long Term Incentive scheme. Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year. Top end hardware provided. Free lunch any day you are in the office. BUPA health care. Life Insurance & critical illness cover. Discounted gym membership, as well as a range of health and wellness benefits.

Great British Energy (GBE) is a publicly owned energy company, created to accelerate the deployment of clean energy technologies and to ensure UK taxpayers, billpayers, communities and the energy workforce reap the benefits of a clean and secure energy system. Reporting to the Chief Executive Officer, the Chief Corporate Officer (CCO) will translate GBE's strategic vision into operational excellence, ensuring the organisation is equipped to deliver on its growth and public value objectives. This includes designing and implementing a digital first operating model, driving productivity, resilience, and public trust, and embedding a culture of continuous improvement. Reporting directly to the CEO and serving as a key member of the Executive Leadership Team (ELT), the CCO leads corporate functions such as Corporate Services (IT/Estates), Data, Digital & AI, Procurement and supply chain management, and Health, Safety, Sustainability & Social Responsibility. The CCO will line manage the HR Director and work closely with the General Counsel to ensure alignment across governance, compliance, and people strategy. The CCO will champion operational excellence, commercial discipline, and digital transformation across all corporate functions, ensuring compliance, safety, sustainability, and strong stakeholder engagement. Key Responsibilities Implement the Target Operating Model (TOM) across corporate functions; set SLAs and KPIs that enable market-facing verticals to deliver outcomes efficiently. Lead the design and implementation of scalable operational processes to support rapid growth and adaptation in the evolving energy sector. Data, Digital & AI Own strategy, architecture, and secure operations; champion automation and data governance for end-to-end business processes. Drive digital transformation, leveraging technology and data analytics to improve efficiency, transparency, and innovation. Work with Divisional Managing Directors to implement the key digital enablers of their go-to-market strategies and simplified customer journies. Procurement & supply chain management Lead group procurement policies (Procurement Act/MPM alignment), contract management, and internal outsourcing strategies; support grant delivery processes where applicable. Build and manage resilient supply chains and strategic vendor partnerships (those not specific to asset development or operations), ensuring commercial discipline and value for money. Health, Safety, Sustainability & Social Responsibility (HSSR) Establish best-in-class safety management systems; embed nature-positive practices and social responsibility in operations. Ensure full compliance with health, safety, environmental, and regulatory requirements, and lead on ESG and sustainability reporting. Corporate services Oversee IT operations, estates/facilities, and enterprise platforms; ensure business continuity and cyber resilience. Governance & assurance Coordinate with Board/ELT committees; uphold standards of transparency, accountability, and public value. Represent GBE with key external stakeholders, including regulators, industry partners, and local communities. Leadership & culture Build high-performing teams; role-model GBE values; partner with the HR Director on organisation-wide change and engagement. Foster a high-performance, inclusive, and values-driven culture, mentoring and developing senior leaders across the organisation. Person Specification Essential Experience and Skills Executive leadership of complex corporate functions at scale, delivering measurable service excellence. Proven experience as a COO / CCO or senior operational leader in energy, renewables, infrastructure, or a comparable sector. Strong commercial acumen and financial literacy, with experience managing large budgets and contracts. Track record of digital transformation, data governance, and cybersecurity stewardship. Deep experience of public procurement policy and contract management. Demonstrated success in scaling operations in a fast-growth or start-up environment. Proven Health & Safety leadership and integration of sustainability principles. Deep understanding of UK and international energy markets, regulatory frameworks, and public sector governance. Exceptional leadership, change management, and communication skills, with the ability to build high-performing teams and drive organisational culture. Operating model design in matrix organisations, ideally with energy sector familiarity. International operational experience, bringing a global perspective to strategy and delivery. Experience with advanced digital transformation initiatives and data analytics. Advanced degree (e.g., MBA or MSc in Engineering, Operations, or related discipline) Qualifications: Bachelor's degree in business, engineering or related field (required). Advanced degree (MBA or equivalent) preferred. Relevant professional certifications (e.g., CIPS, NEBOSH, Prince2) are advantageous. Apply Now Click the Apply Now link below to apply for this role. You will need to submit your CV, Covering Letter and complete the equal opportunities questionnaire. To arrange a confidential conversation, please contact the Edinburgh office via or call us on . Contact the team at FWB to discuss your individual or company requirements, or to discover more about our specialist services.

Your mission What We're Looking For We're looking for a proactive, commercially minded Company Secretarial Assistant Managerwho thrives in a fast growing environment. This role is perfect for someone who isn't afraid to put forward new ideas, enjoys building things from the ground up, and wants to grow alongside the team and clients. You should be part qualified with CGI (or working towards it) and serious about developing your company secretarial career. You'll be working closely with a leading global investment management manager as your primary client, so we need someone who is organised, confident, and ready to hit the ground running. As this is a newly created role, you'll have real scope to shape how we work, contribute to new processes, and bring your own solutions and experience to the table. We're looking for someone with solid hands on experience in company secretarial practice and compliance, and has experience in people management. You should enjoy being involved in building and evolving a function-trying things, refining them, and helping the team develop as we grow. This is an office basedrole in London, ideal for someone wants to influence how we grow from day one and is excited to be involved in moulding Avega's culture, processes and efficiencies. You must be someone who enjoys taking on different tasks in a fast paced environment. You must have a keen eye for detail and a willingness to understand the bigger picture, always looking for ways to align operations with client priorities and business goals as you grow in the role. You should enjoy people management and developing junior members of staff from within the business. Oversee the maintenance of statutory registers and company records in compliance with legal and regulatory requirements. Oversee the maintenance of the client's document management platform, ensuring that records are up to date at all times. Handle end to end onboarding of new business and undertake AML, Know Your Customer (KYC) and Client Due Diligence (CDD) processes, including drafting documents to propose and present to the Business Risk Committee. Undertake set up processes, such as review of contracts, incorporating UK companies and co-ordination of UK/local bank accounts. Review and finalise statutory filings. Act as a primary contact for clients on operational matters, including taking part in and leading client calls, taking ownership of trackers and discussing processes with the client, with refinements if necessary. Support the organisation and documentation of board and shareholder meetings, including reviewing agendas, minutes, and board packs, as well as leading the board meetings in their entirety and coordinating all follow ups, and actions. Liaise with internal and external stakeholders to ensure timely and accurate KPI reporting. Assist in drafting client invoices and reviewing payments. Actively suggest new ideas/processes for the operational processes including technology solutions and best practices to shape the team. Provide/arrange administrative support to the Company Secretarial team ensuring timely and accurate delivery of our services to the client. Undertake project-based tasks, internal or external, where necessary. Your profile 5+ years' experience in company secretarial practice. A strong interest in company secretarial practice, compliance, and regulatory matters. Excellent written and verbal communication skills. Strong organisational and time management abilities with high attention to detail and accuracy. Ability to work independently and as part of a team, taking initiative when required. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). A professional and proactive attitude with a willingness to learn and grow. Strong leadership experience. Solid technical knowledge. Partly CGI qualified. Full study support towards the CGI qualification. Opportunities to attend workshops, seminars, and networking events relevant to governance and compliance. What you can expect Competitive salary with annual reviews. Full study support for continued CGI qualification, including exam fees and study materials. 30 days of annual leave per annum. Pension scheme with employer % input. Excellent personal healthcare benefits. Flexible working arrangements. Clear career progression pathways. About us AVEGAis a leading provider of company secretarial administration services, offering tailored solutions to clients in the financial and corporate sectors. From our roots in Luxembourg, and as a newly established part of the AVEGA Group, AVEGA UK has expanded into London to better serve our growing international client base. We manage complex cross-border transactions for global private equity firms and established companies across the infrastructure, retail, media, healthcare, telecommunications, and manufacturing industries anddelivering flexible, solution-driven support throughout the entire lifecycle of our clients' businesses. As an independent firm, AVEGA collaborates with major audit firms, banks, and law firms to deliver high quality comprehensive support. We are committed to developing talent and offering comprehensive training to nurture future governance professionals.

Job Description Summary Location: Westworks, London, UK; Dublin, Ireland or Barcelona, Spain. Full time, Hybrid (). Please note that we can only consider candidates who are based on the above locations or within commutable distance to our office locations. When we put our heads together, we can do brilliant work. And when we do brilliant work, we can achieve remarkable things for patients as we positively transform healthcare. If you are passionate about Drug Development and Project Management, then come join the Global Program Management (GPM) team as a Global Program Associate Director (GPAD)! In GPM we drive the planning and execution of drug development programs and provide the transparent and unbiased program information in support of the enterprise needs to make the right portfolio decisions. GPM associates located across the globe enable the cross functional Global Program Teams (GPTs) to deliver the pipeline with optimal strategies, realistic plans, and seamless execution. To be eligible for this role you must have Project and Program Management experience in the Pharmaceutical, Clinical Research Organisation and/or Biotech/Biopharma industry, with a strong knowledge in Clinical Drug Development. Job Description The Global Program Associate Director (GPAD) will provide project management expertise and operational support for global drug development programs. GPADs are members of the Global Program Team (GPT) and are accountable for maintaining accurate plans, documentation, resource forecasts, and efficient day to day operation of the GPT. They also resolve program issues and facilitate alignment across sub teams and line functions. Additionally, they contribute to cross functional strategy and project plan scenario generation, proactively identify, track, and manage project risks, ensure GPT effectiveness, and support creation of executive communication about respective project(s). This role is based in Dublin, Ireland; Westworks, London, UK or Barcelona, Spain. We operate a hybrid approach to working with the expectation of 12 days/month in the office. Please note that relocation is not available at this time and we can only consider candidates in the location or a commutable distance to our Offices. Your Key Responsibilities Contribute to the development of the program/project strategy and partner with the Global Program Executive Director (GPED)/Global Program Director (GPD) (as applicable) and GPT members to translate the strategy into a realistic Integrated Development Plan (IDP) Coordinate preparation and compilation of strategic documents and preparations for project tollgates (endorsement for moving through the development phases) in collaboration with the GPT and GPED/GPD (as applicable) Proactively identify project risks and issues and contribute to development of mitigation strategies Support communication of program/project status, changes and risks horizontally and vertically in a proactive, transparent and timely manner Support preparation of comprehensive program/project recommendations and presentations for governance boards Manage GPT meeting logistics and prepare high quality GPT agendas and draft minutes in a timely manner. Record action items / decisions and liaise with GPT members on follow up activities and deliverables. Support timely executive communication of project status as required by the organization (e.g., One Pager, Executive Gantt chart, monthly Innovation Management Board (IMB)/Development Leadership Team (DevLT) updates, GPT minutes) Lead generation and maintenance of a complete and accurate project plan and forecast in the enterprise planning system (e.g., Horizon). This includes liaising with partner functions to ensure a realistic plan that reflects the strategy. Partner with Global Program Head (GPH) and GPED or GPD (as applicable) to enable a successful team culture based on the Novartis values and behaviors, the expertise and contributions of the GPT members, shared responsibility, and the coordination of work towards a common goal Demonstrate behavioral strengths of proactivity, resilience, personal integrity, commitment to excellence, critical/analytic thinking, courage and creativity, agility and influence. Role Requirements Essential Requirements Masters or Doctorate in life sciences (or MBA with Bachelor of Science degree) and 5+ years Pharma industry experience 5+ years or equivalent multi-/cross functional team experience Experienced leading projects and programs in a disease/therapeutic area, such as Oncology, Cardiovascular, Renal and Metabolic, Immunology or Neuroscience Strong knowledge in clinical drug development and the Research and Development continuum Excellent project / program management skills with direct experience leading projects in a pharma/clinical setting Desirable Requirements Previous track record of success in working with large scale and complex international and multidisciplinary drug development teams Expert planning and tracking skills, ability to use proper tools in program management Well organized, focused on results, capable of managing multiple projects, excellent time management skills with respect to priorities and self management Strong interpersonal and communication skills (written and verbal) for bridging across diverse, cross functional, multi national, geographically dispersed teams

About Us We're Dayshape-an award-winning software scale up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firms globally, our AI powered resource management platform is helping organisations to achieve extraordinary results. Our platform stands apart as the only solution that combines advanced AI, real time project financials, and firm wide insights to elevate resource management to a strategic function. By driving profitable growth, powering confident decisions, and ensuring satisfied clients and teams-we're helping our customers build strong organisations and careers for the long term. Why our customers love Dayshape: We help professional firms optimise margins and increase revenue, unlocking access to more profitable work. We provide complete operational visibility today and the tools to confidently predict tomorrow. We empower firms to become the places where top talent wants to work - and the best clients want to work with. Recognised as Scotland's fastest growing tech company in the Deloitte Technology Fast 50 for three consecutive years and more recently as the Enterprise Digital Tech Business of the Year at the 2024 ScotlandIS awards, we've consistently proven our ability to innovate and deliver real impact-and we're always looking for like minded people to join us. At Dayshape, our purpose is to improve people's working lives, and our culture is an important driving force in helping us to do just that. We're a friendly, inclusive, and ambitious team-driven by our values and a shared commitment to success. If you're ready to join a fast growing, high impact company that's reimagining resource management, then let's talk. About the role The Commercial Finance Manager plays a pivotal role in shaping financial insight, strategic planning, and operational decision making across the business. As a senior member of a small but high impact Finance team, this role blends FP&A, business partnering, and management accounting to deliver clarity, challenge, and strategic value. You will lead budgeting, forecasting, financial modelling, monthly consolidation, and performance commentary, ensuring the business has a coherent, year round understanding of its trajectory. You will partner closely with the Commercial and Senior Leadership teams, translating complex financial information into clear, actionable insight that drives growth and performance. This role is ideal for someone who thrives in a scaling environment, comfortable solving new challenges and turning them into opportunities, enjoys wearing multiple hats, and can elevate colleagues through collaboration, communication, and financial leadership. What you'll do 1. FP&A, Financial Reporting & Insight Lead the full budgeting and forecasting cycle, ensuring alignment with company goals and priorities. Build and maintain financial models, business cases, and investment proposals to support strategic decisions. Improve management information (MI) and KPI reporting so it's clear, relevant, and actionable for stakeholders. Produce monthly financial commentary that highlights key performance drivers, trends, and opportunities. Lead the monthly global consolidation process, including intercompany eliminations and transfer pricing. Own areas such as transfer pricing compliance and hedge (derivative) accounting, including guidance on forward contracts and options. Support ad hoc strategic and commercial analysis to drive growth and profitability. Manage the annual audit process, ensuring smooth and timely delivery. Take full ownership of deliverables, working independently and reliably to high standards. 2. Business Partnering & Cross functional Collaboration Act as a proactive business partner to the Commercial team, challenge assumptions, provide insight, and support decision making. Partner with the CEO and Senior Leadership Team throughout budgeting, strategic planning, and Board reporting cycles. Translate complex financial information into practical, actionable insights for non finance colleagues. Build credibility as a trusted advisor across the company, helping others understand and use financial insights effectively. Collaborate with the Head of Finance on legal, governance, and compliance matters, including growth share structures and Companies House obligations. Model professionalism, integrity, and accountability-contributing to a high performance finance culture. 3. Value Creation, Process Improvement & Automation Identify and address gaps in reporting, controls, and processes to improve efficiency and scalability. Drive automation and standardisation across reporting, forecasting, and month end processes. Champion the use of our finance systems, including Numeric (AI month end system) and Fathom (reporting tool), ensuring optimal usage and data integrity. Continuously evolve the Board Pack to provide a clear, year round story of business performance. Anticipate issues, identify solutions, and follow through to resolution. About you: Qualified Accountant with 4+ years' experience Experience in a growing SME environment, or from practice managing SME accounts. Strong business acumen - you understand how the business works and use financial insight to support informed decisions. Experience presenting summary level MI to senior stakeholders with confidence and clarity. Skilled in delivering persuasive financial presentations that inform and influence decision making. Highly independent and proactive, comfortable stepping up to solve problems and manage new challenges as the business scales, taking full ownership of deliverables. Able to challenge and be challenged constructively, using data and sound reasoning. Detail oriented and investigative by nature - methodical, analytical, and thorough in solving problems. Naturally improvement focused and action oriented - always seeking ways to drive better processes and outcomes, anticipating issues, identifying solutions, and following through to resolution. AI centric with strong technical skills. Excellent verbal and written communication skills. Resilient, adaptable, and resourceful, able to juggle priorities and deliver at pace. Willing and motivated to turn your hand to a wide range of tasks within a collaborative finance team. Bonus points if you have: Experience in an international organisation. Experience in transfer pricing. Finance experience within an enterprise software company What you'll get Salary c. £60,000 - £70,000 At least £1,000 per year to spend on professional and personal development 33 days' holiday per year (including bank holidays), increasing by 1 day each year to a maximum of 40 days Paid four week sabbatical in your fifth anniversary year on top of your holiday entitlement Enhanced family leave policies Private health insurance, including dental and vision benefits Income protection and death in service cover Matched 5% auto enrolment workplace pension scheme Access to wellbeing offerings, such as our Employee Assistance Programme and a dedicated counselling service Volunteering time - up to 20 hours a year to participate in volunteer work Regular All Hands meeting for inspiration and over communication Time out of the working week for team socials each month, with a mix of in person and virtual options: past events include hiking, family BBQs, board games and at home cocktail classes! Genuinely nice, smart people to work with, who are excited about growing our company Working Details This is a full time role (37.5 hours per week). We typically work from 09:00 - 17:30 from Monday to Friday, though we can be flexible around this, just let us know. We're ideally looking for someone in/around Edinburgh, able to work on a hybrid basis between home and our Haymarket office. We don't mandate required office time, but we find that most of the team enjoy working from the office 2-3 days a week, and come into our office to connect with each other, make use of space, and for meetings. Join the team! Equality of opportunity is more than just a responsibility: we believe it's a huge advantage to welcome a variety of experiences and perspectives into the team. Diversity is a great asset and, as such, we strongly encourage applications from any background. This is your opportunity to really influence how we get things done, and how our company grows. We're doing well, but there's lots more to do in order to maintain the high bar and pace that we've set. Everyone here is growing personally as the company grows, so if that sounds like something you'd like to be part of, we'd love to see your application. The deadline for applications is 13th April 2026, 5PM GMT.

Select how often (in days) to receive an alert: Director, IT Digital Partner - International Business Date: Feb 27, 2026 Location(s): Winnersh, GB, RG41 5TS We Make Life More Rewarding and Dignified Location: Winnersh Department: Information Technology Summary The Director, IT Digital Partner is a senior technology leadership role responsible for partnering with enterprise business leaders to shape and deliver digital, data, and AI-enabled strategies that drive sustainable business outcomes. Reporting to the Vice President & Chief Information Officer, this role serves as a trusted advisor and strategic partner across multiple value chains, ensuring technology investments are aligned with business priorities, regulatory requirements, and long term enterprise architecture standards. The role leads multi year technology roadmaps, oversees complex platform transformations, and fosters a digital first, data driven culture across a global, regulated environment. Responsibilities Serve as the primary digital partner to senior business and functional leaders, translating business strategies into actionable, multi year technology roadmaps. Lead large scale digital and platform transformations across ERP, CRM, PLM, QMS, analytics, and customer experience platforms. Establish and govern secure, scalable, and compliant enterprise architectures, including cloud, data, integration, and AI capabilities. Drive innovation through the adoption of advanced analytics, automation, AI, and emerging technologies. Build, lead, and develop high performing global technology teams and operating models. Own financial management, including budgeting, forecasting, and strategic vendor partnerships. Ensure adherence to regulatory, quality, security, privacy, and validation requirements in highly regulated environments. Foster strong collaboration across IT and business teams, positioning IT as a strategic enabler of enterprise value. Partner with executives and business leaders to define and deliver measurable digital and technology outcomes. Design and oversee implementation of enterprise platforms and integrations supporting end to end business processes. Establish governance frameworks for data quality, security, risk management, and compliance. Lead change management efforts to support adoption of new technologies and ways of working. Monitor technology performance, resilience, and continuous improvement across supported platforms. Represent IT as a thought leader internally and externally, leveraging industry best practices and insights. Essential Functions of the Role Communicate effectively via email, phone, and virtual platforms. Collaborate across departments to support organizational goals. Participate in cross functional meetings and initiatives. Maintain and analyze data using tools like Excel, SAP, or HRIS systems. Prepare reports and dashboards for internal stakeholders. Ensure data accuracy and confidentiality in compliance with company and legal standards. Manage multiple priorities and deadlines in a fast paced environment. Lead or support special projects aligned with departmental objectives. Demonstrate initiative in identifying process improvements or automation opportunities. Serve as a point of contact for internal and external stakeholders. Resolve inquiries and issues with professionalism and discretion. Provide guidance on policies, procedures, and benefits (where applicable). Adhere to company policies, including those related to ADA, data privacy, and ethics. Maintain secure handling of sensitive information. Support audits and regulatory reporting as needed. Vision setting and alignment with business strategy. High level decision making and resource allocation. Oversight of compliance, risk, and organizational culture. Education & Work Requirements Bachelor's Degree with a minimum of 15 years of related experience Education & Work Preferences 15+ years of progressive IT experience, including 10+ years in senior leadership or enterprise platform roles. Demonstrated experience leading large scale digital or enterprise platform transformations. Experience working in regulated industries such as life sciences, medical devices, or pharmaceuticals. Proven ability to manage complex, global stakeholder environments and executive relationships. Preferred: Master's degree or MBA. Experience across multiple enterprise platforms (e.g., ERP, CRM, PLM, analytics, cloud). Background in agile, DevOps, and modern product or platform operating models. Industry thought leadership, consulting, or transformation program experience. Global work experience and comfort operating across geographies and cultures. Be Agile - Innovates and adapts quickly, approaching change with curiosity while persisting through obstacles. Be Customer Centric - Considers the needs, experiences and feedback of customers in all we do. Be People Focused - Builds trust and collaborates with an inclusive and empathetic approach. Be Performance Driven - Operates with an ownership mindset, driving meaningful outcomes. Live The Schneiders' Legacy, Our Noble Purpose - Passionately serves Our Mission and Vision, while demonstrating the Immutable Principles. The anticipated base salary range for this position is £120,000 - £160,000, depending on experience or other legitimate business factors This position is also eligible to participate in the Hollister discretionary Corporate Bonus Scheme. Performance related Annual Salary Review. Group Personal Pension Scheme with 8.5% employer contribution. Private Healthcare Insurance covering you and your family members. Life Insurance Cover at x10 base salary. Group Income Protection Scheme. 25 days annual leave + Bank Holidays (pro rated for part time Associates), with the option to buy/sell annual leave. Comprehensive Employee Assistance Programme. Enhanced Family Friendly policies. About Hollister Incorporated About Hollister Incorporated Hollister Incorporated is an independent, employee owned company that develops, manufactures and markets healthcare products worldwide. The company spearheads the advancement of innovative products for ostomy care, continence care and critical care, and also creates educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, Hollister has manufacturing and distribution centres on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee owned company, and in the process, to become better human beings. EOE Statement All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job Segment: Compliance, Law, Risk Management, Information Technology, IT Architecture, Legal, Technology, Finance

Group Legal Director - Employment, Incentives and Pensions Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Our Legal team and youWe're looking for a Group Legal Director of Employment, Incentives & Pensions at Monzo. This role will have day to day responsibility for managing all legal matters associated with Monzo's employment, incentives and pensions ('EIP') matters in the UK and Europe. Reporting to Monzo's General Counsel for Group Centre and often working directly with Monzo's Chief Legal & Administrative Officer, you will operate as the most senior legal leader for people, reward and workforce strategy globally. You will be at the intersection of people strategy, regulation, governance and technology, with direct impact on Monzo's long term success and operating model. You will work at Executive level in the organisation in close partnership with our Group Chief People Officer, our People team, Monzo's VP of Reward and our Chair of the Remuneration Committee. You'll lead on a wide range of EIP related legal matters within a bank regulatory compensation framework (including but not limited to CRD V and SMCR). You'll have a solid grounding in all types of incentive structures including but not limited to share options. This role will be a part of the leadership team for the Legal & Board Governance Collective. Providing strategic legal advice and commercial solutions on EIP matters impacting the Monzo Group as a whole, as well as its subsidiary legal entities (in the UK and EU). Being a trusted adviser and partner to the Group Chief People Officer, the Executive leadership and People team, including in developing policies, procedures, guidance, and templates relevant for a range of EIP legal matters. Working with Monzo's VP of Reward, the Reward team and our Chair of the Remuneration Committee on compensation arrangements and remuneration policies and practices with a sound understanding of different reward and compensation structures including share options. Managing a team of two senior employment lawyers and helping to mentor and support other lawyers across the wider team. Providing EIP advisory legal support to the business as required across the entire employee life cycle-from hiring (including executive service contracts), people processes, and departures, and managing any contentious EIP legal matters. Supporting international EIP projects and matters in the EU and other jurisdictions as the business continues to scale, coordinating with in country General Counsels and their teams. Working proactively and collaboratively with members of the wider Legal, People, Reward, Tax, Risk & Compliance, & Finance Collectives on a variety of EIP related matters, ensuring coordination across control functions and business teams. Developing and implementing internal frameworks, processes, and procedures to increase the efficiency and scalability of EIP legal advice across the Monzo Group and its subsidiary entities, including empowering the people and business teams with appropriate guidance and tools. Delivering training, sharing insights from your work, and helping educate others on EIP matters, providing forward looking guidance on key legal and regulatory developments, risks, and opportunities. Managing relationships with our external legal counsel and working with others in the Collective to ensure we are optimising our legal spend on EIP matters and obtaining best value. Supporting the broader Legal & Board Governance Collective in continuing to build a world class and scalable, high performing legal team, including championing technology innovations to streamline workflows and increase scalability (and yes, you get to work with us in developing our Generative AI based solutions!). You have significant post qualification experience in the field of employment law, and preferably also incentives and defined contribution pensions related matters (c.15 Yrs PQE+ as a guide, but not a prerequisite). You have outstanding technical skills and strong knowledge of employment law, and preferably also incentives and pensions matters having spent time in private practice and ideally time in house. If you have spent time at a bank and/or financial technology company managing EIP matters that is a plus. You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives. You are happy handling the widest range of legal issues that may arise even where outside your core areas of expertise, and can sensibly assess when best to engage external counsel in a cost effective way. You are comfortable operating at all levels of the organisation up to the Executive and Remuneration Committee, but can also roll your sleeves up and get things done. You're passionate about the intersection of banking and technology and the transformation unfolding in consumer finance and the future world of work practices, and what we are doing here at Monzo excites you! Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating an inclusive and welcoming team. If you're passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don't have everything that's listed just yet. Drop us your application, we'd love to hear from you! In house experience in financial services is preferred, but is not essential for the right candidate. The application journey has 3 key steps Full loop: Technical, Behavioural & Leadership interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on . What's in it for you circa £190,000-£210,000 salary range + Incentive Awards tied to your performance + Benefits We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Group Legal Director - Employment, Incentives and Pensions Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Our Legal team and youWe're looking for a Group Legal Director of Employment, Incentives & Pensions at Monzo. This role will have day to day responsibility for managing all legal matters associated with Monzo's employment, incentives and pensions ('EIP') matters in the UK and Europe. Reporting to Monzo's General Counsel for Group Centre and often working directly with Monzo's Chief Legal & Administrative Officer, you will operate as the most senior legal leader for people, reward and workforce strategy globally. You will be at the intersection of people strategy, regulation, governance and technology, with direct impact on Monzo's long term success and operating model. You will work at Executive level in the organisation in close partnership with our Group Chief People Officer, our People team, Monzo's VP of Reward and our Chair of the Remuneration Committee. You'll lead on a wide range of EIP related legal matters within a bank regulatory compensation framework (including but not limited to CRD V and SMCR). You'll have a solid grounding in all types of incentive structures including but not limited to share options. This role will be a part of the leadership team for the Legal & Board Governance Collective. Providing strategic legal advice and commercial solutions on EIP matters impacting the Monzo Group as a whole, as well as its subsidiary legal entities (in the UK and EU). Being a trusted adviser and partner to the Group Chief People Officer, the Executive leadership and People team, including in developing policies, procedures, guidance, and templates relevant for a range of EIP legal matters. Working with Monzo's VP of Reward, the Reward team and our Chair of the Remuneration Committee on compensation arrangements and remuneration policies and practices with a sound understanding of different reward and compensation structures including share options. Managing a team of two senior employment lawyers and helping to mentor and support other lawyers across the wider team. Providing EIP advisory legal support to the business as required across the entire employee life cycle-from hiring (including executive service contracts), people processes, and departures, and managing any contentious EIP legal matters. Supporting international EIP projects and matters in the EU and other jurisdictions as the business continues to scale, coordinating with in country General Counsels and their teams. Working proactively and collaboratively with members of the wider Legal, People, Reward, Tax, Risk & Compliance, & Finance Collectives on a variety of EIP related matters, ensuring coordination across control functions and business teams. Developing and implementing internal frameworks, processes, and procedures to increase the efficiency and scalability of EIP legal advice across the Monzo Group and its subsidiary entities, including empowering the people and business teams with appropriate guidance and tools. Delivering training, sharing insights from your work, and helping educate others on EIP matters, providing forward looking guidance on key legal and regulatory developments, risks, and opportunities. Managing relationships with our external legal counsel and working with others in the Collective to ensure we are optimising our legal spend on EIP matters and obtaining best value. Supporting the broader Legal & Board Governance Collective in continuing to build a world class and scalable, high performing legal team, including championing technology innovations to streamline workflows and increase scalability (and yes, you get to work with us in developing our Generative AI based solutions!). You have significant post qualification experience in the field of employment law, and preferably also incentives and defined contribution pensions related matters (c.15 Yrs PQE+ as a guide, but not a prerequisite). You have outstanding technical skills and strong knowledge of employment law, and preferably also incentives and pensions matters having spent time in private practice and ideally time in house. If you have spent time at a bank and/or financial technology company managing EIP matters that is a plus. You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives. You are happy handling the widest range of legal issues that may arise even where outside your core areas of expertise, and can sensibly assess when best to engage external counsel in a cost effective way. You are comfortable operating at all levels of the organisation up to the Executive and Remuneration Committee, but can also roll your sleeves up and get things done. You're passionate about the intersection of banking and technology and the transformation unfolding in consumer finance and the future world of work practices, and what we are doing here at Monzo excites you! Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating an inclusive and welcoming team. If you're passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don't have everything that's listed just yet. Drop us your application, we'd love to hear from you! In house experience in financial services is preferred, but is not essential for the right candidate. The application journey has 3 key steps Full loop: Technical, Behavioural & Leadership interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on . What's in it for you circa £190,000-£210,000 salary range + Incentive Awards tied to your performance + Benefits We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Claims Manager, London Wholesale Property London, UK At AXA XL our Claims team sets us apart. Our experienced Claims professionals use their specialised expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement. Our Property claims team manage and resolve claims for our customers. They work closely together to bring claims to resolution. This is achieved through the interaction and collaboration with the practice leader and the underwriting team and with brokers, clients and experts, taking ownership of critical issues relating to the claims management. This is a fantastic role supporting the Head of Property & Casualty Claims in the management of the UK & Lloyd's London Wholesale Open Market claims portfolio and effectively oversee direct reports. You'll lead direct reports to ensure technical and quality service levels are met. Manage workload and actively provide technical oversight and coaching. Drive files to resolution to achieve the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively. Ensure appropriate management and oversight of internal and external relationships with early identification of issues and proactive resolution. You will also be responsible for ensuring portfolio oversight and insights and provided to stakeholders to make better informed decisions. In this role you will collaborate with claims leadership, claims handlers, underwriting counterparts, claims legal, brokers and clients as required. Maintain necessary reporting and controls as delegated by the Head of Property & Casualty Claims. Drive a culture of continuous improvement and learning within the claims team and actively support short- and long-term improvement initiatives. Demonstrate AXA XL behaviours and values at all times. What you'll be doing What will your essential responsibilities include? Lead and oversee a team of claim handlers managing Property claims, ensuring effective coverage analysis, investigation, evaluation, reserving and resolution in line with AXA XL guidelines, service standards and regulatory requirements. Own the performance, engagement and development of the team, including goal setting, performance management, technical coaching, succession planning and the identification and development of high potential talent, fostering a culture of constructive feedback and continuous learning. Manage a personal portfolio of claims and provide oversight of team portfolios, including direct handling of highly complex or large loss claims, identification of trends, reporting, and resolution of significant or problematic issues. Provide oversight of large losses and proactively manage litigation strategy on complex claims, including selection and management of external counsel in collaboration with management, Litigation and Claims teams, ensuring adherence to litigation management principles. Build and maintain strategic relationships with brokers, clients, underwriters, actuaries and Practice teams, including supporting new business and renewal activity, client training, marketing, business development and retention initiatives. Review and manage external vendor and Enterprise Shared Services performance across the portfolio, providing guidance and monitoring service delivery to ensure high customer service standards. Maintain robust reporting, controls and governance across the team, including compliance with the AXA XL Claim Alert and Quality Review processes, and drive a culture of continuous improvement and learning. Manage team workload, resource allocation and succession planning, ensuring optimal use of resources based on expertise, claim complexity and volume; support resource modelling, budget planning and expense management, including appropriate cost allocation to files. Lead and support process review and improvement initiatives within the product line, including project management of key initiatives delivered within agreed timescales. Deliver superior customer service to policyholders and brokers and ensure consistent standards across the team, proactively identifying and implementing improvements to the client experience. Undertake ad hoc international travel as required. This role is within the London Wholesale Property team. Depending on future work volumes, the opportunity may arise to work on other lines of business within Claims. We have also developed a cross training program designed to provide team members with the chance to expand their skills and experience across different areas. At AXA XL, we believe in fostering a culture of continuous learning and development, and as such, there will be opportunities for training across various teams and expertise domains. We especially encourage new starters to take full advantage of these opportunities to broaden their skillsets, gain diverse experience, and support their growth. By doing so, colleagues can enhance their capabilities, contribute to innovation, and help us deliver exceptional service to our customers. You will report to Head or Property & Casualty Claims, UK & Lloyd's. What you'll bring We're looking for someone who has these abilities and skills: Desired Skills and Abilities: Technical Claims Handling - Significant Property claims experience, working knowledge of Lloyd's Claims Principles, Lloyd's regulations, and the subscription market and knowledge of legal entities and global claims handling in different jurisdictions. Capable of overseeing large losses within team, including provision of authority, team mentoring and reporting of trends. Influencing and Negotiation - Ability to coach the team to achieve required results, managing internal and external relationships proactively and overseeing ESS including influencing to ensure results are at a high standard. Ability to influence underwriters and the market, including handling complaints effectively as well as representing Property at key Management meetings. Critical and Strategic Thinking - Ability to manage resources including team workload allocation and pro active management of vendor relationships to deliver on Product strategy. Ability to take a pre emptive problem management, solution generation and resolution approach. Communication - Ability to convey information in a clear, concise way to team, senior management and peers. Acts as a leader and ambassador for AXA XL claims through presenting confidently and effectively at broker and client events and team meetings and supports underwriting teams and partners in connection with claim trends, marketing and business development/retention activities. Organization - Ability to organize the team to ensure work is being done in the most effective way and SLAs are being met. Skilled at working independently with minimal supervision from manager. Continuous Improvement - Ability to look for ways to improve day to day work of direct report(s) and the Property Team. Identify areas where improvement requires and implement Continuous Improvement ("CI") measures with team, acting as a CI champion and ambassador. Analytic Skills - Possesses strong analytical skills and sound judgment. Leadership - Role models by setting a high bar for performance, engagement, and commitment. Ability to coach, develop, set expectations, evaluate, and hold people accountable for delivering. Takes initiative and has the ability to lead. Data analysis - Poised using data to inform decision making on portfolio, including reviewing claims dashboard to manage portfolio, reporting trends and analyzing problem areas including using data to manage experts. Change Management - Ability to implement change to achieve departmental strategy, including communicating change effectively and providing support to direct report(s) through the change curve. Project management - Ability to lead projects within own department as well as participation and contribution to projects supporting global claims strategy. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at us/inclusion and diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you . click apply for full job details