MSC expanding its reach and engagement The Marine Stewardship Council's vision is for the world's oceans to be teeming with life, and seafood supplies safeguarded for this and future generations. Through our internationally recognised certification and ecolabeling program well-managed sustainable fisheries are recognised and rewarded in the marketplace, through the leadership of our partners. Critically, other fisheries are incentivised to improve their performance to meet the growing demand for certified sustainable and traceable seafood choice. Over 700 fisheries around the world, 21% of the annual global marine catch, are now engaged in the MSC program and over 2,600 documented improvements to the way our oceans are being fished have been recorded. MSC certified and labelled seafood products are now available in over 100 countries. MSC contributing to the UN Sustainable Development Goals Within the wider ocean landscape, MSC plays an important role in contributing to the delivery of the United Nations' Sustainable Development Goals. Set out in our Integrated Strategic Plan, our strategic priorities are underpinned by ambitious goals aligned to SDG 14 - Life Below Water: we are aiming to engage at least one-third of the world's fisheries in our Program by 2030. Strong governance for our sustainable fisheries standard Fundamental to MSC's success and strategic evolution over the past 25 years has been our multi-stakeholder governance model , led by its Board of Trustees. The Board sets MSC's strategic direction, guiding and overseeing delivery of the organisation's strategic priorities. In doing so, it is supported by advice from the Executive, which in turn is advised by the Technical Advisory Board (TAB), responsible for providing scientific and technical advice, and the Stakeholder Advisory Council (STAC) which, through its multi-stakeholder membership, provides stakeholder advice and perspectives. The Board's own composition reflects the range of appropriate strategic skills and experience required to lead a complex international organisation, including knowledge of the seafood industry and supply chain, conservation sector, and applied fisheries science. Appointment of two new Trustees for the MSC As part of the continued evolution and refresh of its governance, the Marine Stewardship Council (MSC) is seeking to appoint two new Trustees to its Board. Both appointees are expected to bring a strong track record of senior leadership, credibility at the highest levels, and expertise directly relevant to the MSC's mission and work. In addition to a sound understanding of good governance and the responsibilities of trusteeship, the MSC is particularly interested in candidates who can offer deep expertise and leadership experience in one the following areas: Conservation and environmental leadership: a recognised leader in conservation or environmental sustainability, with executive and/or Board-level experience in international environmental organisations. Candidates should bring strategic insight and expertise, enabling them to inform and develop Board-level consideration of current and emerging conservation issues related to ocean stewardship and sustainable fishing. Applied fisheries science expertise: internationally recognised fisheries scientist with senior leadership experience in applied fisheries management, fisheries or marine policy development, and/or assessment, ideally including direct experience of MSC's Fisheries Standard. With a strategic perspective, applicants will provide expertise and assurance to the Board on scientific and fisheries management matters, supporting the MSC in the effective delivery of its mission. Senior level experience in engaging with government and/or intra-governmental bodies would be desirable in either of the seats. While appointed for their particular expertise, Trustees contribute as full members of the MSC Board, engaging across the complete range of strategic, governance and fiduciary responsibilities that come before it. Trustees are appointed for a term of three years and may be invited to serve up to a maximum of two terms. The time commitment averages approximately 1-2 days per month. It is anticipated that the candidate appointed from a conservation or environmental background would take up their Board seat from July 2026. The candidate appointed from an applied fisheries science background would join the Board from July 2027, using the intervening year as an extended induction period and attending all Board meetings during that time. Person specifications Applicants for Board seats must demonstrate an understanding of MSC's mission and vision, preferably based on experience. They should have excellent diplomatic skills and a natural affinity for cultivating relationships, problem-solving and building consensus among diverse individuals, and a commitment to inclusive practice and championing of diversity. Candidates for Trustee roles must also be able to demonstrate high levels of integrity, objectivity and fairness, excellent intellectual and analytical skills, and an ability to look forward and see the bigger picture. The capacity to work effectively in a team and to engage in a constructive and open manner is essential, as is an understanding and acceptance of the duties, responsibilities and liabilities of trusteeship in a UK legal context. Good spoken and written English skills are essential. We value and promote diversity within our Board of Trustees. It is vital that our Board Members are drawn from the widest possible talent pool, bringing with them different experiences, ideas and perspectives to inform our discussions and decisions. We therefore welcome and strongly encourage applications from a diverse range of candidates for these roles, from all demographic groups, communities and geographies, especially those currently under-represented on the Board. In appointing to these vacancies, we are keen to continue to improve representation from Southern Europe and Asia within the Board's membership. With that in mind, we particularly welcome applications from candidates from Southern European and Asian countries. How to apply To apply, please submit a CV and covering letter, detailing how you fulfil the role description and personal specification to Perrett Laver Vacancies quoting reference 8353. The deadline for applications is Monday 20th April 2026 at 9:00am BST. Perrett Laver will conduct an executive search process in parallel with the public advertisement of the role. Longlisted candidates will be invited to an interview with Perrett Laver in late-April, early-May and shortlisted candidates will be invited to interview with MSC in late-May. We are committed to the principles of equality and fairness and do not discriminate on the grounds of age, ethnicity, race, colour, religion or belief, gender or gender identity, sexual orientation, or disability. If you consider yourself to have a disability and need reasonable adjustments made during the recruitment and selection process, please let us know how we can help you. To confidentially get in touch about this role, or for advice on your application please email, Ilona Motyer on Should you require access to these documents in alternative formats, please contact Freya Coombes on If you have comments that would support us to improve access to documentation, or our application processes more generally, please do not hesitate to contact us via
Mar 30, 2026
Full time
MSC expanding its reach and engagement The Marine Stewardship Council's vision is for the world's oceans to be teeming with life, and seafood supplies safeguarded for this and future generations. Through our internationally recognised certification and ecolabeling program well-managed sustainable fisheries are recognised and rewarded in the marketplace, through the leadership of our partners. Critically, other fisheries are incentivised to improve their performance to meet the growing demand for certified sustainable and traceable seafood choice. Over 700 fisheries around the world, 21% of the annual global marine catch, are now engaged in the MSC program and over 2,600 documented improvements to the way our oceans are being fished have been recorded. MSC certified and labelled seafood products are now available in over 100 countries. MSC contributing to the UN Sustainable Development Goals Within the wider ocean landscape, MSC plays an important role in contributing to the delivery of the United Nations' Sustainable Development Goals. Set out in our Integrated Strategic Plan, our strategic priorities are underpinned by ambitious goals aligned to SDG 14 - Life Below Water: we are aiming to engage at least one-third of the world's fisheries in our Program by 2030. Strong governance for our sustainable fisheries standard Fundamental to MSC's success and strategic evolution over the past 25 years has been our multi-stakeholder governance model , led by its Board of Trustees. The Board sets MSC's strategic direction, guiding and overseeing delivery of the organisation's strategic priorities. In doing so, it is supported by advice from the Executive, which in turn is advised by the Technical Advisory Board (TAB), responsible for providing scientific and technical advice, and the Stakeholder Advisory Council (STAC) which, through its multi-stakeholder membership, provides stakeholder advice and perspectives. The Board's own composition reflects the range of appropriate strategic skills and experience required to lead a complex international organisation, including knowledge of the seafood industry and supply chain, conservation sector, and applied fisheries science. Appointment of two new Trustees for the MSC As part of the continued evolution and refresh of its governance, the Marine Stewardship Council (MSC) is seeking to appoint two new Trustees to its Board. Both appointees are expected to bring a strong track record of senior leadership, credibility at the highest levels, and expertise directly relevant to the MSC's mission and work. In addition to a sound understanding of good governance and the responsibilities of trusteeship, the MSC is particularly interested in candidates who can offer deep expertise and leadership experience in one the following areas: Conservation and environmental leadership: a recognised leader in conservation or environmental sustainability, with executive and/or Board-level experience in international environmental organisations. Candidates should bring strategic insight and expertise, enabling them to inform and develop Board-level consideration of current and emerging conservation issues related to ocean stewardship and sustainable fishing. Applied fisheries science expertise: internationally recognised fisheries scientist with senior leadership experience in applied fisheries management, fisheries or marine policy development, and/or assessment, ideally including direct experience of MSC's Fisheries Standard. With a strategic perspective, applicants will provide expertise and assurance to the Board on scientific and fisheries management matters, supporting the MSC in the effective delivery of its mission. Senior level experience in engaging with government and/or intra-governmental bodies would be desirable in either of the seats. While appointed for their particular expertise, Trustees contribute as full members of the MSC Board, engaging across the complete range of strategic, governance and fiduciary responsibilities that come before it. Trustees are appointed for a term of three years and may be invited to serve up to a maximum of two terms. The time commitment averages approximately 1-2 days per month. It is anticipated that the candidate appointed from a conservation or environmental background would take up their Board seat from July 2026. The candidate appointed from an applied fisheries science background would join the Board from July 2027, using the intervening year as an extended induction period and attending all Board meetings during that time. Person specifications Applicants for Board seats must demonstrate an understanding of MSC's mission and vision, preferably based on experience. They should have excellent diplomatic skills and a natural affinity for cultivating relationships, problem-solving and building consensus among diverse individuals, and a commitment to inclusive practice and championing of diversity. Candidates for Trustee roles must also be able to demonstrate high levels of integrity, objectivity and fairness, excellent intellectual and analytical skills, and an ability to look forward and see the bigger picture. The capacity to work effectively in a team and to engage in a constructive and open manner is essential, as is an understanding and acceptance of the duties, responsibilities and liabilities of trusteeship in a UK legal context. Good spoken and written English skills are essential. We value and promote diversity within our Board of Trustees. It is vital that our Board Members are drawn from the widest possible talent pool, bringing with them different experiences, ideas and perspectives to inform our discussions and decisions. We therefore welcome and strongly encourage applications from a diverse range of candidates for these roles, from all demographic groups, communities and geographies, especially those currently under-represented on the Board. In appointing to these vacancies, we are keen to continue to improve representation from Southern Europe and Asia within the Board's membership. With that in mind, we particularly welcome applications from candidates from Southern European and Asian countries. How to apply To apply, please submit a CV and covering letter, detailing how you fulfil the role description and personal specification to Perrett Laver Vacancies quoting reference 8353. The deadline for applications is Monday 20th April 2026 at 9:00am BST. Perrett Laver will conduct an executive search process in parallel with the public advertisement of the role. Longlisted candidates will be invited to an interview with Perrett Laver in late-April, early-May and shortlisted candidates will be invited to interview with MSC in late-May. We are committed to the principles of equality and fairness and do not discriminate on the grounds of age, ethnicity, race, colour, religion or belief, gender or gender identity, sexual orientation, or disability. If you consider yourself to have a disability and need reasonable adjustments made during the recruitment and selection process, please let us know how we can help you. To confidentially get in touch about this role, or for advice on your application please email, Ilona Motyer on Should you require access to these documents in alternative formats, please contact Freya Coombes on If you have comments that would support us to improve access to documentation, or our application processes more generally, please do not hesitate to contact us via
Do you want to help shape UK international policy on poverty, nature, and climate? Are you passionate about coalition working to achieve positive and lasting change for people and nature? Do you support climate justice and are concerned about the consequences of climate change on those most marginalised and least responsible for the climate crisis? If so, we invite you to apply to join the Board of Directors of Climate Action Network UK (CAN-UK), helping us to advocate for progressive and justice-based policies to address the climate crisis and achieve sustainable development for all. We are seeking Board members with a range of skills and expertise, including those willing to take on additional responsibilities as Co-Chair or Treasurer. CAN-UK is the network of UK-based international development and environment NGOs working together on policy issues at the nexus of poverty, nature, and climate policy. CAN-UK has 45 member organisations (see list below). CAN-UK is also the UK node of Climate Action Network (CAN), a network of more than 1,900 civil society organisations in over 130 countries, driving collective and sustainable action to fight the climate crisis and bring about the transformational change in our societies and economies that ensures equity and justice; poverty eradication; sustainable livelihoods; and the protection of the rights of nature. We are looking for people who are passionate about making a difference and who offer different skills to support us to continue to develop and thrive as an effective advocacy organisation and coalition network. We are seeking to grow and diversify our Board of Directors from our member organisations as well as independents. We are particularly interested in experience and skills in the following areas: Management and governance of non-profit organisations, Fundraising in the climate change, nature, and/or development space, Financial management and oversight, Strategic communications, policy influencing, or movement building, Inclusion, human rights, and/or decoloniality. Diversity, inclusion, and a range of experiences are important to us. Please visit the CAN-UK website for the information pack and online application form. If you need any special assistance to complete the form, please send an email with your request to . To arrange an informal conversation or in case of any other queries, please contact Closing date for applications: 11.59pm BST, Monday 4 May 2026 . Interviews: 26-28 May 2026 (online). CAN-UK members are: Action Against Hunger, Action Aid UK, Age International, Amnesty International UK, Bretton Woods Project, CAFOD, CARE International UK, CBM UK, Christian Aid, Climate Outreach, Concern Worldwide UK, Conflict and Environment Observatory, Debt Justice, ECIU, EIA International, Equal Right, Fauna & Flora International, Friends of the Earth England, Wales, and Northern Ireland, Global Justice Now, Global Witness, Greenpeace, International Institute for Environment and Development (IIED), Islamic Relief Worldwide, Mercy Corps, Nature-Based Solutions Initiative, Oxfam GB, Plan International UK, Plantlife International, Practical Action, RSPB, Save the Children, SCIAF, Sightsavers, Stamp out Poverty, Tearfund, Tipping Point North South, Transform Trade, Tree Aid, Trócaire (Northern Ireland), UK Youth Climate Coalition (UKYCC), UNICEF UK, WaterAid, World Animal Protection, World Vision UK, and WWF-UK.
Mar 30, 2026
Full time
Do you want to help shape UK international policy on poverty, nature, and climate? Are you passionate about coalition working to achieve positive and lasting change for people and nature? Do you support climate justice and are concerned about the consequences of climate change on those most marginalised and least responsible for the climate crisis? If so, we invite you to apply to join the Board of Directors of Climate Action Network UK (CAN-UK), helping us to advocate for progressive and justice-based policies to address the climate crisis and achieve sustainable development for all. We are seeking Board members with a range of skills and expertise, including those willing to take on additional responsibilities as Co-Chair or Treasurer. CAN-UK is the network of UK-based international development and environment NGOs working together on policy issues at the nexus of poverty, nature, and climate policy. CAN-UK has 45 member organisations (see list below). CAN-UK is also the UK node of Climate Action Network (CAN), a network of more than 1,900 civil society organisations in over 130 countries, driving collective and sustainable action to fight the climate crisis and bring about the transformational change in our societies and economies that ensures equity and justice; poverty eradication; sustainable livelihoods; and the protection of the rights of nature. We are looking for people who are passionate about making a difference and who offer different skills to support us to continue to develop and thrive as an effective advocacy organisation and coalition network. We are seeking to grow and diversify our Board of Directors from our member organisations as well as independents. We are particularly interested in experience and skills in the following areas: Management and governance of non-profit organisations, Fundraising in the climate change, nature, and/or development space, Financial management and oversight, Strategic communications, policy influencing, or movement building, Inclusion, human rights, and/or decoloniality. Diversity, inclusion, and a range of experiences are important to us. Please visit the CAN-UK website for the information pack and online application form. If you need any special assistance to complete the form, please send an email with your request to . To arrange an informal conversation or in case of any other queries, please contact Closing date for applications: 11.59pm BST, Monday 4 May 2026 . Interviews: 26-28 May 2026 (online). CAN-UK members are: Action Against Hunger, Action Aid UK, Age International, Amnesty International UK, Bretton Woods Project, CAFOD, CARE International UK, CBM UK, Christian Aid, Climate Outreach, Concern Worldwide UK, Conflict and Environment Observatory, Debt Justice, ECIU, EIA International, Equal Right, Fauna & Flora International, Friends of the Earth England, Wales, and Northern Ireland, Global Justice Now, Global Witness, Greenpeace, International Institute for Environment and Development (IIED), Islamic Relief Worldwide, Mercy Corps, Nature-Based Solutions Initiative, Oxfam GB, Plan International UK, Plantlife International, Practical Action, RSPB, Save the Children, SCIAF, Sightsavers, Stamp out Poverty, Tearfund, Tipping Point North South, Transform Trade, Tree Aid, Trócaire (Northern Ireland), UK Youth Climate Coalition (UKYCC), UNICEF UK, WaterAid, World Animal Protection, World Vision UK, and WWF-UK.
Role Number: 8272 Be part of a global movement working towards a radically better world Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to thrive not just survive. Oxfam GB is a member of the international confederation Oxfam, working together in over 70 countries around the world. Oxfam GB is one of the 22 affiliates that make up the Oxfam confederation. We work together to overcome the injustice of poverty. As a confederation, we work together with more than 2,500 partner organisations, as well as allies and communities. From humanitarian response in crisis settings to long-term development and systems change, Oxfam partners with communities worldwide to ensure people can thrive, not merely survive. Oxfam GB is entering a period of Board renewal, alongside confederation reform and organisational transformation. This is a pivotal moment to strengthen governance capability for the years ahead. We are currently seeking up to four new Trustees to join the Board. Trustees will provide strategic oversight, safeguard financial sustainability and risk management, and uphold the highest standards of integrity and accountability. You will: Shape long-term strategy and organisational direction, provide constructive challenge and support to the Chief Executive and leadership team, strengthen governance, safeguarding and risk oversight and contribute to international engagement. You will be a senior leader with experience of operating at board or executive level within a complex organisation. You will understand the distinction between governance and management, and be confident contributing strategic oversight while offering constructive challenge and support to executive leadership. Experience of working in international, multi-stakeholder or networked environments will be valuable, particularly where accountability, risk and reputation require careful stewardship. We are particularly interested in individuals who bring expertise in areas such as safeguarding and ethics, finance, audit and risk, digital and data governance, humanitarian or development leadership, Global South insight and retail. We would also consider people with experience of confederated governance structures, economics, and fundraising. However, beyond any specific specialism, you will demonstrate sound judgement, the ability to interpret financial and performance information, and a track record of strengthening systems, culture and accountability in complex settings. Personally, you will bring credibility, independence of mind and the confidence to ask difficult questions when required. You will be collaborative in style, capable of listening well, influencing thoughtfully and contributing to a Board culture grounded in inclusion, accountability and empowerment. A clear commitment to Oxfam's mission, feminist leadership principles and safeguarding standards is essential, as is the learning agility to operate effectively in a rapidly changing global context. The deadline for applications is Monday 27 th April, 9:00am BST. Time Commitment Your commitment will typically range between 12-24 days per year. We encourage active participation, and Trustees often choose to contribute additional time. Trustees typically attend four Board meetings per year (usually in Oxford, with some virtual), an annual strategy away day, serve on at least one Committee, and undertake one international programme visit every three years. The initial term of office is three years, with the possibility of reappointment for a further three-year term. What Oxfam Offers Trustees A rigorous induction and ongoing governance development Mentorship from an experienced Trustee during your first year Exposure to global programme work and international partnerships The opportunity to contribute to systemic change at scale This is an unpaid role, but reasonable expenses (such as for travel and childcare) are paid for attendance at Board and Committee meetings and other Trustee activities, in accordance with our expenses policy. Perrett Laver will conduct an executive search process in parallel with the public advertisement of the role. Longlisted candidates will be invited to interview with Perrett Laver in early-May and the Selection Panel will subsequently meet to decide upon a final shortlist for the post in late-May, following which, interviews with Oxfam will take place in June. If you require any reasonable adjustments to assist you in the selection process, please advise us of these so that we can make appropriate arrangements. If you require any reasonable adjustments to assist you in the selection process, please advise us of these so that we can make appropriate arrangements. Protecting your personal data is of the utmost importance to Perrett Laver and we take this responsibility very seriously. Any information obtained by our trading divisions is held and processed in accordance with the relevant data protection legislation. The data you provide us with is securely stored on our computerised database and transferred to our clients for the purposes of presenting you as a candidate and/or considering your suitability for a role you have registered interest in. Perrett Laver is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website Accessibility Statement To confidentially get in touch about this role please email, Should you require access to these documents in alternative formats, please contact If you have comments that would support us to improve access to documentation, or our application processes more generally, please do not hesitate to contact us via
Mar 30, 2026
Full time
Role Number: 8272 Be part of a global movement working towards a radically better world Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to thrive not just survive. Oxfam GB is a member of the international confederation Oxfam, working together in over 70 countries around the world. Oxfam GB is one of the 22 affiliates that make up the Oxfam confederation. We work together to overcome the injustice of poverty. As a confederation, we work together with more than 2,500 partner organisations, as well as allies and communities. From humanitarian response in crisis settings to long-term development and systems change, Oxfam partners with communities worldwide to ensure people can thrive, not merely survive. Oxfam GB is entering a period of Board renewal, alongside confederation reform and organisational transformation. This is a pivotal moment to strengthen governance capability for the years ahead. We are currently seeking up to four new Trustees to join the Board. Trustees will provide strategic oversight, safeguard financial sustainability and risk management, and uphold the highest standards of integrity and accountability. You will: Shape long-term strategy and organisational direction, provide constructive challenge and support to the Chief Executive and leadership team, strengthen governance, safeguarding and risk oversight and contribute to international engagement. You will be a senior leader with experience of operating at board or executive level within a complex organisation. You will understand the distinction between governance and management, and be confident contributing strategic oversight while offering constructive challenge and support to executive leadership. Experience of working in international, multi-stakeholder or networked environments will be valuable, particularly where accountability, risk and reputation require careful stewardship. We are particularly interested in individuals who bring expertise in areas such as safeguarding and ethics, finance, audit and risk, digital and data governance, humanitarian or development leadership, Global South insight and retail. We would also consider people with experience of confederated governance structures, economics, and fundraising. However, beyond any specific specialism, you will demonstrate sound judgement, the ability to interpret financial and performance information, and a track record of strengthening systems, culture and accountability in complex settings. Personally, you will bring credibility, independence of mind and the confidence to ask difficult questions when required. You will be collaborative in style, capable of listening well, influencing thoughtfully and contributing to a Board culture grounded in inclusion, accountability and empowerment. A clear commitment to Oxfam's mission, feminist leadership principles and safeguarding standards is essential, as is the learning agility to operate effectively in a rapidly changing global context. The deadline for applications is Monday 27 th April, 9:00am BST. Time Commitment Your commitment will typically range between 12-24 days per year. We encourage active participation, and Trustees often choose to contribute additional time. Trustees typically attend four Board meetings per year (usually in Oxford, with some virtual), an annual strategy away day, serve on at least one Committee, and undertake one international programme visit every three years. The initial term of office is three years, with the possibility of reappointment for a further three-year term. What Oxfam Offers Trustees A rigorous induction and ongoing governance development Mentorship from an experienced Trustee during your first year Exposure to global programme work and international partnerships The opportunity to contribute to systemic change at scale This is an unpaid role, but reasonable expenses (such as for travel and childcare) are paid for attendance at Board and Committee meetings and other Trustee activities, in accordance with our expenses policy. Perrett Laver will conduct an executive search process in parallel with the public advertisement of the role. Longlisted candidates will be invited to interview with Perrett Laver in early-May and the Selection Panel will subsequently meet to decide upon a final shortlist for the post in late-May, following which, interviews with Oxfam will take place in June. If you require any reasonable adjustments to assist you in the selection process, please advise us of these so that we can make appropriate arrangements. If you require any reasonable adjustments to assist you in the selection process, please advise us of these so that we can make appropriate arrangements. Protecting your personal data is of the utmost importance to Perrett Laver and we take this responsibility very seriously. Any information obtained by our trading divisions is held and processed in accordance with the relevant data protection legislation. The data you provide us with is securely stored on our computerised database and transferred to our clients for the purposes of presenting you as a candidate and/or considering your suitability for a role you have registered interest in. Perrett Laver is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website Accessibility Statement To confidentially get in touch about this role please email, Should you require access to these documents in alternative formats, please contact If you have comments that would support us to improve access to documentation, or our application processes more generally, please do not hesitate to contact us via
Would you like to develop your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Location: This role will be based from our Marlow office on a hybrid basis, 3 days in the office and 2 days working from home Join our Treasury team Softcat's Treasury function is a new and rapidly evolving area, supporting the business as it grows internationally and becomes more complex. The team currently consists of two people, and we are looking to recruit a Senior Treasury Analyst as a third member of the team, to help establish best-practice capabilities across liquidity management, risk management, systems, and controls. The team works closely with Tax, Financial Reporting, and transactional finance teams (Credit Control and Accounts Payable), as well as other areas of business operations. This is a fantastic opportunity to shape a critical function within a FTSE 250 company. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We've passed the £1 billion pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future - so if you share our drive and ambition, get ready to achieve more from your career. You'll find a diverse range of careers: sales, technology, business operations, with opportunities for graduates, apprentices and experienced professionals. Driving cash, risk, and treasury excellence As the Senior Treasury Analyst, you will play a pivotal role in shaping and delivering the Group's treasury strategy. Reporting to the Head of Treasury, you will lead the day-to-day operations of Group Treasury while driving improvements to our risk management framework and systems. You will oversee daily cash management performed by the Treasury Analyst, take ownership of our FX hedging programme, and help lead the implementation of our first Treasury Management System. In addition, you will strengthen cash forecasting, intercompany cash management, and treasury controls to support the business as it grows internationally. This is a high-impact role with significant scope for development, including the opportunity to take on leadership responsibilities as the team expands. As Senior Treasury Analyst, you'll be responsible for: Overseeing daily cash, optimising global liquidity structures, and managing intercompany funding frameworks and documentation Executing FX hedging activities and maintain strong counterparty, approval, and settlement risk controls Owning cash forecasting, treasury reporting, and policy/governance frameworks to ensure strong liquidity and controls Assisting with Treasury Management System implementation, automation initiatives and cross functional collaboration with finance and banking partners Develop team capability, support debt management activities and promote high performance treasury culture. We'd love you to have Minimum of two years' experience in a corporate treasury role Skilled in intercompany cash frameworks, FX trading workflows, and end to end treasury controls Qualified accountant or ACT qualified, with strong accountability and a proactive, professional mindset Demonstrated process improvement capability, including mapping, controls design, and segregation of duties Strong Excel skills with clear, insightful MI and board level reporting capability Excellent communication and stakeholder influence, remaining calm in a fast paced, international environment For more details, please see the attached job description. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Mar 29, 2026
Full time
Would you like to develop your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Location: This role will be based from our Marlow office on a hybrid basis, 3 days in the office and 2 days working from home Join our Treasury team Softcat's Treasury function is a new and rapidly evolving area, supporting the business as it grows internationally and becomes more complex. The team currently consists of two people, and we are looking to recruit a Senior Treasury Analyst as a third member of the team, to help establish best-practice capabilities across liquidity management, risk management, systems, and controls. The team works closely with Tax, Financial Reporting, and transactional finance teams (Credit Control and Accounts Payable), as well as other areas of business operations. This is a fantastic opportunity to shape a critical function within a FTSE 250 company. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We've passed the £1 billion pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future - so if you share our drive and ambition, get ready to achieve more from your career. You'll find a diverse range of careers: sales, technology, business operations, with opportunities for graduates, apprentices and experienced professionals. Driving cash, risk, and treasury excellence As the Senior Treasury Analyst, you will play a pivotal role in shaping and delivering the Group's treasury strategy. Reporting to the Head of Treasury, you will lead the day-to-day operations of Group Treasury while driving improvements to our risk management framework and systems. You will oversee daily cash management performed by the Treasury Analyst, take ownership of our FX hedging programme, and help lead the implementation of our first Treasury Management System. In addition, you will strengthen cash forecasting, intercompany cash management, and treasury controls to support the business as it grows internationally. This is a high-impact role with significant scope for development, including the opportunity to take on leadership responsibilities as the team expands. As Senior Treasury Analyst, you'll be responsible for: Overseeing daily cash, optimising global liquidity structures, and managing intercompany funding frameworks and documentation Executing FX hedging activities and maintain strong counterparty, approval, and settlement risk controls Owning cash forecasting, treasury reporting, and policy/governance frameworks to ensure strong liquidity and controls Assisting with Treasury Management System implementation, automation initiatives and cross functional collaboration with finance and banking partners Develop team capability, support debt management activities and promote high performance treasury culture. We'd love you to have Minimum of two years' experience in a corporate treasury role Skilled in intercompany cash frameworks, FX trading workflows, and end to end treasury controls Qualified accountant or ACT qualified, with strong accountability and a proactive, professional mindset Demonstrated process improvement capability, including mapping, controls design, and segregation of duties Strong Excel skills with clear, insightful MI and board level reporting capability Excellent communication and stakeholder influence, remaining calm in a fast paced, international environment For more details, please see the attached job description. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
INTERNATIONAL DIRECTOR (CEO) Are you a globally minded Christian leader able to unite diverse partners around a shared mission? Can you translate vision into measurable international impact? We are partnering with The Leprosy Mission International to appoint an International Director to lead its Global Fellowship at a pivotal moment in its 150-year mission to defeat leprosy and transform lives. Benefits: circa £95,000 plus 10% employer contribution pension Office: Brentford Closing date: 13 April 2026 The International Director leads the International Office and works across a global network of supporting and implementing members. The role combines spiritual leadership, global influence and organisational direction to deliver the 2025 - 2030 strategy. Key responsibilities Lead the global delivery of the Fellowship's strategy, ensuring measurable impact for people affected by leprosy. Strengthen collaboration, capacity and unity across diverse international members and partners. Grow sustainable income and expand partnerships with multilateral agencies and global networks. Lead the International Office team and oversee global financial stewardship and governance, including members without a local board. Champion the voice and participation of people affected by leprosy across the Fellowship and globally. Closing date: 13 April 2026 First stage interviews: 7 May 2026 Second stage interviews: 14 May 2026 For full details, responsibilities and application instructions, please see the candidate pack. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion , sexual orientation, age, veteran status, or other category protected by law. All applicants must be wholeheartedly committed to the aims, ethos, and values of The Leprosy Mission International. This post is subject to an Occupational Requirement that the post holder is a practising Christian, under Part 1 of Schedule 9 to the Equality Act 2010.
Mar 27, 2026
Full time
INTERNATIONAL DIRECTOR (CEO) Are you a globally minded Christian leader able to unite diverse partners around a shared mission? Can you translate vision into measurable international impact? We are partnering with The Leprosy Mission International to appoint an International Director to lead its Global Fellowship at a pivotal moment in its 150-year mission to defeat leprosy and transform lives. Benefits: circa £95,000 plus 10% employer contribution pension Office: Brentford Closing date: 13 April 2026 The International Director leads the International Office and works across a global network of supporting and implementing members. The role combines spiritual leadership, global influence and organisational direction to deliver the 2025 - 2030 strategy. Key responsibilities Lead the global delivery of the Fellowship's strategy, ensuring measurable impact for people affected by leprosy. Strengthen collaboration, capacity and unity across diverse international members and partners. Grow sustainable income and expand partnerships with multilateral agencies and global networks. Lead the International Office team and oversee global financial stewardship and governance, including members without a local board. Champion the voice and participation of people affected by leprosy across the Fellowship and globally. Closing date: 13 April 2026 First stage interviews: 7 May 2026 Second stage interviews: 14 May 2026 For full details, responsibilities and application instructions, please see the candidate pack. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion , sexual orientation, age, veteran status, or other category protected by law. All applicants must be wholeheartedly committed to the aims, ethos, and values of The Leprosy Mission International. This post is subject to an Occupational Requirement that the post holder is a practising Christian, under Part 1 of Schedule 9 to the Equality Act 2010.
CIBSE The Chartered Institution of Building Services Engineers
Company: CIBSE - The Chartered Institution of Building Services Engineers Title: Operations Director Location: London (hybrid working, minimum three days per week including organisational day on Monday) Salary: c. £95,000 Contract: Permanent, full time CIBSE is an organisation with a proud heritage, a global reputation for technical excellence and a deep sense of responsibility to the built environment. Supporting a community of 24,000 members across more than 100 countries, we advance and promote the art, science and practice of building services engineering, driving progress in sustainability, health, wellbeing and net zero. As our influence continues to grow and our international footprint expands at pace, we are seeking an Operations Director to lead, strengthen and continuously improve CIBSE's operational infrastructure. This is a key senior leadership role, overseeing critical central functions including Governance and Secretariat, IT and CRM, People & Culture, Process Management and internal service delivery. The postholder will provide strategic and operational leadership across these areas, advancing our already robust and scalable infrastructure and ensuring our policies, processes and systems remain efficient, customer focused and fit for purpose. You will help embed a proactive approach to international operations, ensuring our growing global workforce and offices receive consistent, high quality support. Acting as a trusted adviser to the Chief Executive, senior leadership team and Trustees, you will ensure operational excellence underpins and enables the organisation's strategy. This is a highly varied, fast paced and hands on role suited to an individual with strong operational breadth, sound judgement and outstanding organisational capability. We are seeking someone who brings a confident, structured and reassuring approach; excellent interpersonal skills; and the ability to manage high performing teams and engage effectively across a member led organisation. You will thrive on variety, moving seamlessly between strategic oversight and hands on problem solving, and bring an outward looking, modernising mindset to simplify, streamline and improve systems and processes. About You We are looking for a sophisticated operator who: Demonstrates strong leadership experience in operational, governance or corporate services roles, ideally within a charity, professional body or complex membership organisation. Has experience managing cross functional teams across governance, HR, IT, CRM and/or process management. Brings resilience, diplomacy and sound judgement within governance rich contexts involving Trustees, Boards and Committees. Has international operational experience or confidence navigating international infrastructures. Possesses excellent communication skills, strong planning, budgeting and resource management capability, and a proactive, hands on approach. How to Apply Closing date for applications: 23:59 on Tuesday 7th April 2026 Apply online at If unable to apply online, please email: All candidates are requested to complete an online Equal Opportunities Monitoring Form at the end of the application process. For details on how we process personal data, please review our privacy policy: Queries: Thomas Ewen, Principal Consultant -
Mar 27, 2026
Full time
Company: CIBSE - The Chartered Institution of Building Services Engineers Title: Operations Director Location: London (hybrid working, minimum three days per week including organisational day on Monday) Salary: c. £95,000 Contract: Permanent, full time CIBSE is an organisation with a proud heritage, a global reputation for technical excellence and a deep sense of responsibility to the built environment. Supporting a community of 24,000 members across more than 100 countries, we advance and promote the art, science and practice of building services engineering, driving progress in sustainability, health, wellbeing and net zero. As our influence continues to grow and our international footprint expands at pace, we are seeking an Operations Director to lead, strengthen and continuously improve CIBSE's operational infrastructure. This is a key senior leadership role, overseeing critical central functions including Governance and Secretariat, IT and CRM, People & Culture, Process Management and internal service delivery. The postholder will provide strategic and operational leadership across these areas, advancing our already robust and scalable infrastructure and ensuring our policies, processes and systems remain efficient, customer focused and fit for purpose. You will help embed a proactive approach to international operations, ensuring our growing global workforce and offices receive consistent, high quality support. Acting as a trusted adviser to the Chief Executive, senior leadership team and Trustees, you will ensure operational excellence underpins and enables the organisation's strategy. This is a highly varied, fast paced and hands on role suited to an individual with strong operational breadth, sound judgement and outstanding organisational capability. We are seeking someone who brings a confident, structured and reassuring approach; excellent interpersonal skills; and the ability to manage high performing teams and engage effectively across a member led organisation. You will thrive on variety, moving seamlessly between strategic oversight and hands on problem solving, and bring an outward looking, modernising mindset to simplify, streamline and improve systems and processes. About You We are looking for a sophisticated operator who: Demonstrates strong leadership experience in operational, governance or corporate services roles, ideally within a charity, professional body or complex membership organisation. Has experience managing cross functional teams across governance, HR, IT, CRM and/or process management. Brings resilience, diplomacy and sound judgement within governance rich contexts involving Trustees, Boards and Committees. Has international operational experience or confidence navigating international infrastructures. Possesses excellent communication skills, strong planning, budgeting and resource management capability, and a proactive, hands on approach. How to Apply Closing date for applications: 23:59 on Tuesday 7th April 2026 Apply online at If unable to apply online, please email: All candidates are requested to complete an online Equal Opportunities Monitoring Form at the end of the application process. For details on how we process personal data, please review our privacy policy: Queries: Thomas Ewen, Principal Consultant -
COMPANY BACKGROUND: SLINGCO is an award-winning supplier of high-quality tools and accessories for the installation and handling of cable, with over 40 years of industry heritage. We serve customers in over 70 countries worldwide from our head office in Lancashire, UK, and bases in Georgia, USA, and Bengaluru, India. Our products are used in safety critical applications for a wide range of markets. With sectors including oil & gas, civil engineering, aerospace, transport, utilities, marine/offshore and the military - there's no room for error. That's why we do everything with the utmost care and precision. We design and manufacture to the highest specifications and test to destruction. If our products don't meet and exceed the most stringent national and international standards, they're not good enough for our customers. At Slingco, our goal is to create innovative high-quality products that our customers can depend on, whilst providing a positive experience for our customers and our employees. Every aspect of our work, culture and commitment to innovation is driven by our core values. LOCATION: Onsite at Slingco's Head Office in Rawtenstall, Lancashire BENEFITS: Company Car/Car Allowance Company Pension - Enhanced Employer Contributions 33 Days Annual Leave - Increasing to 38, inclusive of Bank Holidays Birthday Off BUPA Medical Cover Life Insurance (x4 salary) Onsite ParkingGym Membership Cycle to Work Scheme Employee Loan Scheme Employee Assistance Programme (EAP) POSITION SUMMARY: The Group Supply Chain Director is responsible for overseeing all aspects of the global supply chain operations, including the design and leadership of a scalable and resilient global supply chain capability that enables rapid growth through new products and new routes to market-delivering reliable customer promise (OTIF/OTD), optimised working capital, controlled supply risk, and strengthened supplier performance across a multi-region footprint. KEY DUTIES & RESPONSIBILITIES: Create and Own the Global Supply Chain Strategy & Blueprint to deliver a future state supply chain plan aligned to growth, resilience, costs and services outcomes Build, lead, and develop a high-performing global supply chain team, setting clear roles, goals, and performance expectations, ensuring capability development, engagement, and succession planning to ensure organisational effectiveness and talent retention Lead Integrated Business Planning (IBP & S&OP), to establish and run a governance cadence that aligns demand, supply, inventory and capacity -presenting scenarios and trade-offs at Exec level Define Inventory Strategy (right stock, right place, right time) setting inventory policies (service vs working capital), reduce obsolescence risk, and improve global stock positioning-especially across multi-site flows Strategic Sourcing & Contracting building category strategies, negotiate and manage supplier contracts, and optimise total cost (incl. landed cost and tariff/geopolitical exposure where relevant) Own end-to-end Planning (Demand, Supply, Inventory, Capacity) to improve forecast accuracy and supply responsiveness; build capacity visibility across internal manufacturing and key suppliers Supplier Performance Management (OTIF, lead time, reliability) implementing supplier segmentation, scorecards, and governance; drive corrective actions and performance recovery for critical suppliers Supplier Development & Supply-Base Capability Uplift across all manufacturing and development activities Supplier Quality Leadership (SQE) with Clear Governance. Ensure supplier quality engineering is embedded into sourcing and supplier management while aligning to Quality standards / release authority Logistics & Distribution Performance (working with Operations/Regions), reducing dependency on premium freight; set freight and distribution strategy and ensure network execution supports promise dates and growth Data, Systems & KPI Framework Improve planning/data maturity across fragmented systems; define KPIs and cadence (forecast accuracy, OTIF/OTD, inventory turns, supplier OTIF, expedite freight, COGS) and drive performance visibility GENERAL: Support projects and carry out any other duties as required by the organisation Attend meetings and training courses when necessary Maintain a flexible approach to all aspects of the job Abide by company rules and regulations as detailed in the Staff Handbook Treat all company information with confidentiality To put the needs of our customers and suppliers first Encourage and foster a helpful environment where teamwork and continuous improvement prevail PERSON SPECIFICATION: Strategic, commercially minded leader who can translate growth goals into executable supply chain capability Strong executive communication-able to present scenarios, trade-offs and recommendations to Board-level audiences Comfortable leading teams across geographies, time zones and cultures. Highly structured individual, comfortable with governance, cadence, KPIs, and accountability Deep expertise in IBP/S&OP, demand planning, supply planning, inventory policy design. Strong procurement and strategic sourcing capability (category strategy, contracting, negotiations) within an Engineering environment Proven supplier performance management and supplier development experience Working knowledge of supplier quality engineering practices and governance (SQE/PPAP/APQP where relevant) Strong systems and data fluency (ERP/MRP, planning tools, master data discipline) and performance reporting Willingness to travel internationally as and when required EXPERIENCE AND QUALIFICATIONS: Demonstrated experience in progressive supply chain leadership roles within engineering/manufacturing/distribution environments Demonstrated leadership of an end-to-end supply chain function spanning planning, procurement & logistics Proven track record improving OTIF/OTD, reducing expedite freight, and balancing service vs working capital Experience operating across multi-site / international networks and managing international suppliers (including risk mitigation / dual sourcing) Experience supporting NPI/NPD ramp-ups and integrating suppliers into product industrialisation Degree in Supply Chain, Engineering, Operations, Business or similar Professional certifications such as APICS CPIM/CSCP or equivalent CIPS (or strong equivalent) for senior procurement leadership credibility Full UK Driving Licence
Mar 25, 2026
Full time
COMPANY BACKGROUND: SLINGCO is an award-winning supplier of high-quality tools and accessories for the installation and handling of cable, with over 40 years of industry heritage. We serve customers in over 70 countries worldwide from our head office in Lancashire, UK, and bases in Georgia, USA, and Bengaluru, India. Our products are used in safety critical applications for a wide range of markets. With sectors including oil & gas, civil engineering, aerospace, transport, utilities, marine/offshore and the military - there's no room for error. That's why we do everything with the utmost care and precision. We design and manufacture to the highest specifications and test to destruction. If our products don't meet and exceed the most stringent national and international standards, they're not good enough for our customers. At Slingco, our goal is to create innovative high-quality products that our customers can depend on, whilst providing a positive experience for our customers and our employees. Every aspect of our work, culture and commitment to innovation is driven by our core values. LOCATION: Onsite at Slingco's Head Office in Rawtenstall, Lancashire BENEFITS: Company Car/Car Allowance Company Pension - Enhanced Employer Contributions 33 Days Annual Leave - Increasing to 38, inclusive of Bank Holidays Birthday Off BUPA Medical Cover Life Insurance (x4 salary) Onsite ParkingGym Membership Cycle to Work Scheme Employee Loan Scheme Employee Assistance Programme (EAP) POSITION SUMMARY: The Group Supply Chain Director is responsible for overseeing all aspects of the global supply chain operations, including the design and leadership of a scalable and resilient global supply chain capability that enables rapid growth through new products and new routes to market-delivering reliable customer promise (OTIF/OTD), optimised working capital, controlled supply risk, and strengthened supplier performance across a multi-region footprint. KEY DUTIES & RESPONSIBILITIES: Create and Own the Global Supply Chain Strategy & Blueprint to deliver a future state supply chain plan aligned to growth, resilience, costs and services outcomes Build, lead, and develop a high-performing global supply chain team, setting clear roles, goals, and performance expectations, ensuring capability development, engagement, and succession planning to ensure organisational effectiveness and talent retention Lead Integrated Business Planning (IBP & S&OP), to establish and run a governance cadence that aligns demand, supply, inventory and capacity -presenting scenarios and trade-offs at Exec level Define Inventory Strategy (right stock, right place, right time) setting inventory policies (service vs working capital), reduce obsolescence risk, and improve global stock positioning-especially across multi-site flows Strategic Sourcing & Contracting building category strategies, negotiate and manage supplier contracts, and optimise total cost (incl. landed cost and tariff/geopolitical exposure where relevant) Own end-to-end Planning (Demand, Supply, Inventory, Capacity) to improve forecast accuracy and supply responsiveness; build capacity visibility across internal manufacturing and key suppliers Supplier Performance Management (OTIF, lead time, reliability) implementing supplier segmentation, scorecards, and governance; drive corrective actions and performance recovery for critical suppliers Supplier Development & Supply-Base Capability Uplift across all manufacturing and development activities Supplier Quality Leadership (SQE) with Clear Governance. Ensure supplier quality engineering is embedded into sourcing and supplier management while aligning to Quality standards / release authority Logistics & Distribution Performance (working with Operations/Regions), reducing dependency on premium freight; set freight and distribution strategy and ensure network execution supports promise dates and growth Data, Systems & KPI Framework Improve planning/data maturity across fragmented systems; define KPIs and cadence (forecast accuracy, OTIF/OTD, inventory turns, supplier OTIF, expedite freight, COGS) and drive performance visibility GENERAL: Support projects and carry out any other duties as required by the organisation Attend meetings and training courses when necessary Maintain a flexible approach to all aspects of the job Abide by company rules and regulations as detailed in the Staff Handbook Treat all company information with confidentiality To put the needs of our customers and suppliers first Encourage and foster a helpful environment where teamwork and continuous improvement prevail PERSON SPECIFICATION: Strategic, commercially minded leader who can translate growth goals into executable supply chain capability Strong executive communication-able to present scenarios, trade-offs and recommendations to Board-level audiences Comfortable leading teams across geographies, time zones and cultures. Highly structured individual, comfortable with governance, cadence, KPIs, and accountability Deep expertise in IBP/S&OP, demand planning, supply planning, inventory policy design. Strong procurement and strategic sourcing capability (category strategy, contracting, negotiations) within an Engineering environment Proven supplier performance management and supplier development experience Working knowledge of supplier quality engineering practices and governance (SQE/PPAP/APQP where relevant) Strong systems and data fluency (ERP/MRP, planning tools, master data discipline) and performance reporting Willingness to travel internationally as and when required EXPERIENCE AND QUALIFICATIONS: Demonstrated experience in progressive supply chain leadership roles within engineering/manufacturing/distribution environments Demonstrated leadership of an end-to-end supply chain function spanning planning, procurement & logistics Proven track record improving OTIF/OTD, reducing expedite freight, and balancing service vs working capital Experience operating across multi-site / international networks and managing international suppliers (including risk mitigation / dual sourcing) Experience supporting NPI/NPD ramp-ups and integrating suppliers into product industrialisation Degree in Supply Chain, Engineering, Operations, Business or similar Professional certifications such as APICS CPIM/CSCP or equivalent CIPS (or strong equivalent) for senior procurement leadership credibility Full UK Driving Licence
JOB ROLE Job Title: Investment Compliance & Risk Team Lead Reporting to: Head - Investment Compliance & Risk Salary: Excellent, depends on experience Contract: Permanent, Full Time Location: Belfast, Northern Ireland About us: Funds-Axis' Mission is to be routinely identified as a leading trusted provider of global funds technology to the Investment Management industry. Our Vision is to transform the industry approach to investment compliance, risk, and regulatory reporting by offering a highly efficient and secure, multi-modular technology platform backed up by the highest levels of expert regulatory support and service. Our clients are leading global asset managers, administrators, and depositary banks. This market is growing strongly, reflecting increasing regulatory demands and the need for technology solutions. Our Core Values and Company Culture revolves around Innovation through Collaboration, Expertise, and Pride in our Excellence of Service, Trust, and Integrity. As a result of continued growth, we are actively recruiting an ambitious, sociable, intelligent Executive Assistant with initiative, a strong work ethic, excellent communication skills, and analytical skills. It is our ambition to substantially grow our business internationally over the coming years. Purpose of Job: To lead and have management oversight of your team's Investment Compliance & Risk operations, and to give assurance that BAU activities are being performed in accordance with the Firm's organizational governance framework. You will be adaptable and hard-working and demonstrate strong communication skills both in relation with your team and with the wider Funds-Axis business. You will deliver the support and the operational excellence in accordance with the Company Mission and Vision, and in a manner supportive of the Funds-Axis Values and Business Culture. Role Overview: Deliver dynamic and robust 'Business as Usual' leadership. Responsible for conduct of internal processes. Promote operational excellence within your team. Provide leadership and support to your team members and the wider BAU team. Proactively identify gaps and training needs Main Responsibilities: Manage and control the work of your team: Provide appropriate support to your team with client queries and issues that arise. Ensure the Rules Processing SLA for your team meets the 90% target and the Dashboards SLA for your team meets the 85% target. Ensure delivery of excellent customer service including evidence using workflow management tools in line with Funds-Axis' policies. Ensure the highest standard of client relationship management by participating in weekly and monthly calls in with Funds-Axis' client governance policies. Excluding annual leave or an agreed cancellation, you are to attend 100% of these calls. Ensure appropriate resourcing is available on the team to deliver continued excellent customer service. Ensure detailed MI is delivered to the Investment Compliance & Risk Manager. Provide support for efficiency and automation projects. Provide support for client onboardings Key Responsibilities: 1. Team Leadership, Support & Performance Management Ensuring staff avail of all training resources provided. Advising the Risk & Compliance Manager of any ongoing training requirements on the team. Identifying and escalating resourcing gaps on your team. Referring HR and disciplinary issues to your Line Manager. Providing advice, guidance, and support to the team members on the team. Holding regular meetings with them collectively and schedule one-to-ones where appropriate to understand any technical issues arising and elevate these where appropriate. Schedule team training and support your team in delivering this, ensuring this remains appropriate to their training requirements and active participation by all team members. 2. Internal Governance/Operational Excellence Provision of transparent monthly highlight reports, including: SLA compliance Open Breaches Open Client Queries Data Quality Staff Utilisation Efficiency/Improvements Other team issues (e.g. resourcing) Ensure all BAU procedures are available to your team and, where appropriate, report to the Risk & Compliance Manager where these require updating or supplemented. Ensure your team ZOHO Issues logs are maintained up to date. 3. Projects team liaison You will assist your team in identifying where clients require additional support above and beyond the business as usual support. You will raise these with the Head of Projects to cost, resource and delegate to the projects team. You will not be involved in the project's workflow other than identifying and escalating project opportunities. 4. Relationship Manager's liaison You will ensure detailed Risk & Compliance MI is being delivered to the Relationship Managers and your Line Manager, as appropriate. You will ensure the highest standard of client relationship management by participating in all HighWire Risk & Compliance demonstration calls, in line with Funds-Axis' client governance policies. You will provide the highest standard of Risk & Compliance Subject Matter Expert (SME) advice to the Relationship Managers and clients, including follow-up correspondence re: Risk & Compliance issues/questions raised. Referring any client requests for additional modules to the Relationship Managers to take forward. Why Work With Us? In return for your contribution, we offer: 33 days' vacation leave per year (including bank holidays). 5.5% employer pension contribution (UK). Healthcare and life assurance (UK). Hybrid working flexibility (with office presence required). Opportunities to travel within NI and to UK/International events. First-class training and personal development. Exposure to leading global financial organisations. Excellent long-term career progression in the RegTech sector. A supportive, friendly, and ambitious team environment.
Mar 25, 2026
Full time
JOB ROLE Job Title: Investment Compliance & Risk Team Lead Reporting to: Head - Investment Compliance & Risk Salary: Excellent, depends on experience Contract: Permanent, Full Time Location: Belfast, Northern Ireland About us: Funds-Axis' Mission is to be routinely identified as a leading trusted provider of global funds technology to the Investment Management industry. Our Vision is to transform the industry approach to investment compliance, risk, and regulatory reporting by offering a highly efficient and secure, multi-modular technology platform backed up by the highest levels of expert regulatory support and service. Our clients are leading global asset managers, administrators, and depositary banks. This market is growing strongly, reflecting increasing regulatory demands and the need for technology solutions. Our Core Values and Company Culture revolves around Innovation through Collaboration, Expertise, and Pride in our Excellence of Service, Trust, and Integrity. As a result of continued growth, we are actively recruiting an ambitious, sociable, intelligent Executive Assistant with initiative, a strong work ethic, excellent communication skills, and analytical skills. It is our ambition to substantially grow our business internationally over the coming years. Purpose of Job: To lead and have management oversight of your team's Investment Compliance & Risk operations, and to give assurance that BAU activities are being performed in accordance with the Firm's organizational governance framework. You will be adaptable and hard-working and demonstrate strong communication skills both in relation with your team and with the wider Funds-Axis business. You will deliver the support and the operational excellence in accordance with the Company Mission and Vision, and in a manner supportive of the Funds-Axis Values and Business Culture. Role Overview: Deliver dynamic and robust 'Business as Usual' leadership. Responsible for conduct of internal processes. Promote operational excellence within your team. Provide leadership and support to your team members and the wider BAU team. Proactively identify gaps and training needs Main Responsibilities: Manage and control the work of your team: Provide appropriate support to your team with client queries and issues that arise. Ensure the Rules Processing SLA for your team meets the 90% target and the Dashboards SLA for your team meets the 85% target. Ensure delivery of excellent customer service including evidence using workflow management tools in line with Funds-Axis' policies. Ensure the highest standard of client relationship management by participating in weekly and monthly calls in with Funds-Axis' client governance policies. Excluding annual leave or an agreed cancellation, you are to attend 100% of these calls. Ensure appropriate resourcing is available on the team to deliver continued excellent customer service. Ensure detailed MI is delivered to the Investment Compliance & Risk Manager. Provide support for efficiency and automation projects. Provide support for client onboardings Key Responsibilities: 1. Team Leadership, Support & Performance Management Ensuring staff avail of all training resources provided. Advising the Risk & Compliance Manager of any ongoing training requirements on the team. Identifying and escalating resourcing gaps on your team. Referring HR and disciplinary issues to your Line Manager. Providing advice, guidance, and support to the team members on the team. Holding regular meetings with them collectively and schedule one-to-ones where appropriate to understand any technical issues arising and elevate these where appropriate. Schedule team training and support your team in delivering this, ensuring this remains appropriate to their training requirements and active participation by all team members. 2. Internal Governance/Operational Excellence Provision of transparent monthly highlight reports, including: SLA compliance Open Breaches Open Client Queries Data Quality Staff Utilisation Efficiency/Improvements Other team issues (e.g. resourcing) Ensure all BAU procedures are available to your team and, where appropriate, report to the Risk & Compliance Manager where these require updating or supplemented. Ensure your team ZOHO Issues logs are maintained up to date. 3. Projects team liaison You will assist your team in identifying where clients require additional support above and beyond the business as usual support. You will raise these with the Head of Projects to cost, resource and delegate to the projects team. You will not be involved in the project's workflow other than identifying and escalating project opportunities. 4. Relationship Manager's liaison You will ensure detailed Risk & Compliance MI is being delivered to the Relationship Managers and your Line Manager, as appropriate. You will ensure the highest standard of client relationship management by participating in all HighWire Risk & Compliance demonstration calls, in line with Funds-Axis' client governance policies. You will provide the highest standard of Risk & Compliance Subject Matter Expert (SME) advice to the Relationship Managers and clients, including follow-up correspondence re: Risk & Compliance issues/questions raised. Referring any client requests for additional modules to the Relationship Managers to take forward. Why Work With Us? In return for your contribution, we offer: 33 days' vacation leave per year (including bank holidays). 5.5% employer pension contribution (UK). Healthcare and life assurance (UK). Hybrid working flexibility (with office presence required). Opportunities to travel within NI and to UK/International events. First-class training and personal development. Exposure to leading global financial organisations. Excellent long-term career progression in the RegTech sector. A supportive, friendly, and ambitious team environment.
Are you a digital archivist, metadata specialist, librarian, or knowledge manager looking to make a real-world impact? At Climate Policy Radar, we're building a system that organises, connects, and makes global climate policy information discoverable and usable at scale. This isn't a traditional library role - it's about applying your skills in taxonomy, metadata, and information organisation to a dynamic, data-driven environment. About us Climate Policy Radar is an independent non-profit building open, credible databases and AI-powered tools for climate, nature, and development action. Our data and tools help governments, researchers, international organisations, civil society, and the private sector to understand and advance effective climate policies and deploy climate finance. Harnessing data science and AI - including pioneering applications of natural language processing in this field - we make previously unstructured, siloed data easier to find, understand, and act on. We are a team of policy experts, engineers, data scientists, product thinkers, communicators, and operators. We care deeply about how we work - our values, culture, and ways of collaborating - as well as what we build. As part of that, we have embraced a flexible, hybrid approach to work, including a four-day workweek. About the role Climate Policy Radar aggregates document collections of laws and policies, litigation cases, submissions to UN multilateral environmental agreements, and other core document sets from expert data providers like UN agencies, research institutes, and multilateral organisations - to make them queryable and usable for a range of global users from parliamentarians to researchers to litigators. We currently work with approximately fifteen data providers and plan to triple that number over the next two years as we grow into new domains (e.g. nature, development) and types of evidence (e.g. subnational laws and policies, international bilateral agreements). We are looking for an experienced individual to own how external document collections are structured, integrated and maintained with CPR's systems as we scale. This is a core strategic role within the Programmes team, working cross-functionally across the organisation. At its heart, the role sits at the intersection of document collection curation, organisation, and aggregation. You will define and govern CPR's document ingestion processes and metadata schema requirements, working closely with Product and Engineering on implementation, and with subject matter experts and Partnerships and Operations on provider onboarding and relationship management. You will ensure that document collections are integrated into CPR's systems in a way that is structured, consistent, scalable, and usable for search and analysis. What You'll Do: Lead the aggregation of external document collections into CPR's systems, ensuring they are structured, consistent and usable. Define, apply and maintain metadata standards, schema requirements, taxonomies, and controlled vocabularies, translating organisational and product needs into clear requirements for Engineering implementation. Evaluate and onboard new sources and datasets. Work alongside the partnerships team to support highly-respected external document collection curators to add documents datasets of laws, policies, litigation cases, climate finance projects, UN submissions and reports to our database. Anticipate and manage schema evolution as external providers update or expand their data (for example, adding new fields or changing formats), ensuring CPR systems adapt smoothly. Create and carry out data quality processes, including identifying duplication, improving metadata completeness, and maintaining consistency across collections. Ensure that content gaps raised by user feedback or analysis feed back into collection priorities and schema development. Document processes and standards so workflows are repeatable and scalable. Track and communicate the impact of data ingestion efforts, including metrics on database coverage, data quality and update frequency. What You'll Bring: At least 10 years of professional experience, with at least 5 years of experience managing large or complex digital document collections. Strong experience designing and governing metadata schemas, controlled vocabularies, and taxonomy development with the ability to make informed decisions about data governance, structure, content quality standards, consistency and evolution over time. Demonstrated proficiency in structuring and maintaining aggregated datasets from multiple external sources, ensuring clarity, interoperability, and scalability. Experience evaluating external datasets for structure, completeness and long-term maintainability (you will be supported by domain experts). A track record of improving processes - designing workflows that are reproducible, well-documented, and resilient to change. Strong communication and stakeholder management skills, comfortable engaging with technical and non-technical audiences and appetite to work cross-functionally. Ideally, some line-management experience (though extensive team management experience is not required). We are a mission driven organisation, and work best with people who have strong alignment with our values. We care about them deeply. We actively encourage applicants from diverse and historically underrepresented backgrounds. Interview process Our interview process has a couple of stages, and we try to keep them as swift as possible. If you have a disability or special need that requires accommodation during the process of application and selection, please let us know. 15 minute screening with Head of People, where, how much + vibe check 30 minute task - this is a stage to test competency. We will need help to design and assess the task 30 minutes - review task with tech (maybe product) team and programme team (assess competency). One-hour interview with the Chief Programmes Officer and a member of the programme team (behavioural/ fit) We've all felt the anxiety of waiting to hear back from interviews, so we will contact you no later than 2 working days after each interview to let you know if you will be progressing. Salary and benefits: Salary between £60,000 to £75,000 depending on experience A deep commitment to employee wellbeing, including policies such as four-day workweek (same pay, Fridays off), generous leave, and a wellbeing allowance A vibrant, collaborative, empathetic work culture that thrives on innovation and the impact of our work A hybrid work model that encourages collaboration while providing flexibility. For team members in London, this means two days a week in the office Right to Work in the UK Unfortunately, we are currently unable to sponsor work visas. Only applicants legally authorised to work in the UK will be considered. Equal opportunities At Climate Policy Radar, We are committed to fostering a workplace that is inclusive and equitable. Climate Policy Radar welcomes applicants from all backgrounds and does not tolerate discrimination in any aspect of employment. We actively work to ensure equal opportunities for all, regardless of heritage, ancestry, national origin, citizenship, religion, sex, sexual orientation, gender identity, age, disability, relationship choices, or criminal history, in line with legal requirements. We also consider qualified applicants regardless of criminal histories, in line with legal requirements. If you have a disability or special need that requires accommodation in the process of application and selection, please let us know.
Mar 24, 2026
Full time
Are you a digital archivist, metadata specialist, librarian, or knowledge manager looking to make a real-world impact? At Climate Policy Radar, we're building a system that organises, connects, and makes global climate policy information discoverable and usable at scale. This isn't a traditional library role - it's about applying your skills in taxonomy, metadata, and information organisation to a dynamic, data-driven environment. About us Climate Policy Radar is an independent non-profit building open, credible databases and AI-powered tools for climate, nature, and development action. Our data and tools help governments, researchers, international organisations, civil society, and the private sector to understand and advance effective climate policies and deploy climate finance. Harnessing data science and AI - including pioneering applications of natural language processing in this field - we make previously unstructured, siloed data easier to find, understand, and act on. We are a team of policy experts, engineers, data scientists, product thinkers, communicators, and operators. We care deeply about how we work - our values, culture, and ways of collaborating - as well as what we build. As part of that, we have embraced a flexible, hybrid approach to work, including a four-day workweek. About the role Climate Policy Radar aggregates document collections of laws and policies, litigation cases, submissions to UN multilateral environmental agreements, and other core document sets from expert data providers like UN agencies, research institutes, and multilateral organisations - to make them queryable and usable for a range of global users from parliamentarians to researchers to litigators. We currently work with approximately fifteen data providers and plan to triple that number over the next two years as we grow into new domains (e.g. nature, development) and types of evidence (e.g. subnational laws and policies, international bilateral agreements). We are looking for an experienced individual to own how external document collections are structured, integrated and maintained with CPR's systems as we scale. This is a core strategic role within the Programmes team, working cross-functionally across the organisation. At its heart, the role sits at the intersection of document collection curation, organisation, and aggregation. You will define and govern CPR's document ingestion processes and metadata schema requirements, working closely with Product and Engineering on implementation, and with subject matter experts and Partnerships and Operations on provider onboarding and relationship management. You will ensure that document collections are integrated into CPR's systems in a way that is structured, consistent, scalable, and usable for search and analysis. What You'll Do: Lead the aggregation of external document collections into CPR's systems, ensuring they are structured, consistent and usable. Define, apply and maintain metadata standards, schema requirements, taxonomies, and controlled vocabularies, translating organisational and product needs into clear requirements for Engineering implementation. Evaluate and onboard new sources and datasets. Work alongside the partnerships team to support highly-respected external document collection curators to add documents datasets of laws, policies, litigation cases, climate finance projects, UN submissions and reports to our database. Anticipate and manage schema evolution as external providers update or expand their data (for example, adding new fields or changing formats), ensuring CPR systems adapt smoothly. Create and carry out data quality processes, including identifying duplication, improving metadata completeness, and maintaining consistency across collections. Ensure that content gaps raised by user feedback or analysis feed back into collection priorities and schema development. Document processes and standards so workflows are repeatable and scalable. Track and communicate the impact of data ingestion efforts, including metrics on database coverage, data quality and update frequency. What You'll Bring: At least 10 years of professional experience, with at least 5 years of experience managing large or complex digital document collections. Strong experience designing and governing metadata schemas, controlled vocabularies, and taxonomy development with the ability to make informed decisions about data governance, structure, content quality standards, consistency and evolution over time. Demonstrated proficiency in structuring and maintaining aggregated datasets from multiple external sources, ensuring clarity, interoperability, and scalability. Experience evaluating external datasets for structure, completeness and long-term maintainability (you will be supported by domain experts). A track record of improving processes - designing workflows that are reproducible, well-documented, and resilient to change. Strong communication and stakeholder management skills, comfortable engaging with technical and non-technical audiences and appetite to work cross-functionally. Ideally, some line-management experience (though extensive team management experience is not required). We are a mission driven organisation, and work best with people who have strong alignment with our values. We care about them deeply. We actively encourage applicants from diverse and historically underrepresented backgrounds. Interview process Our interview process has a couple of stages, and we try to keep them as swift as possible. If you have a disability or special need that requires accommodation during the process of application and selection, please let us know. 15 minute screening with Head of People, where, how much + vibe check 30 minute task - this is a stage to test competency. We will need help to design and assess the task 30 minutes - review task with tech (maybe product) team and programme team (assess competency). One-hour interview with the Chief Programmes Officer and a member of the programme team (behavioural/ fit) We've all felt the anxiety of waiting to hear back from interviews, so we will contact you no later than 2 working days after each interview to let you know if you will be progressing. Salary and benefits: Salary between £60,000 to £75,000 depending on experience A deep commitment to employee wellbeing, including policies such as four-day workweek (same pay, Fridays off), generous leave, and a wellbeing allowance A vibrant, collaborative, empathetic work culture that thrives on innovation and the impact of our work A hybrid work model that encourages collaboration while providing flexibility. For team members in London, this means two days a week in the office Right to Work in the UK Unfortunately, we are currently unable to sponsor work visas. Only applicants legally authorised to work in the UK will be considered. Equal opportunities At Climate Policy Radar, We are committed to fostering a workplace that is inclusive and equitable. Climate Policy Radar welcomes applicants from all backgrounds and does not tolerate discrimination in any aspect of employment. We actively work to ensure equal opportunities for all, regardless of heritage, ancestry, national origin, citizenship, religion, sex, sexual orientation, gender identity, age, disability, relationship choices, or criminal history, in line with legal requirements. We also consider qualified applicants regardless of criminal histories, in line with legal requirements. If you have a disability or special need that requires accommodation in the process of application and selection, please let us know.
Company Secretarial Manager MC Introduction We are hiring a Company Secretarial Manager to join a growing, international corporate services firm based in London. This is an exciting opportunity to work in a fast-paced, client-focused environment, managing a varied portfolio while supporting and developing junior team members. You will play a key role in delivering high-quality governance and compliance services to both UK and global clients. You will have at least three years' relevant experience, strong technical expertise and a proactive approach to client service, with CGI qualification (or working towards) highly desirable. Key Responsibilities Manage a portfolio of clients from incorporation to dissolution, ensuring statutory compliance and timely filings. Prepare and attend board meetings, draft minutes, maintain statutory registers and handle third-party correspondence. Liaise with international stakeholders, support internal teams and oversee junior colleagues. Hybrid Working This role offers hybrid working, with 3 days per week in the London office and 2 days remote, based on a 37.5-hour working week. Apply today or contact Mark at G2 Legal for more information.
Mar 22, 2026
Full time
Company Secretarial Manager MC Introduction We are hiring a Company Secretarial Manager to join a growing, international corporate services firm based in London. This is an exciting opportunity to work in a fast-paced, client-focused environment, managing a varied portfolio while supporting and developing junior team members. You will play a key role in delivering high-quality governance and compliance services to both UK and global clients. You will have at least three years' relevant experience, strong technical expertise and a proactive approach to client service, with CGI qualification (or working towards) highly desirable. Key Responsibilities Manage a portfolio of clients from incorporation to dissolution, ensuring statutory compliance and timely filings. Prepare and attend board meetings, draft minutes, maintain statutory registers and handle third-party correspondence. Liaise with international stakeholders, support internal teams and oversee junior colleagues. Hybrid Working This role offers hybrid working, with 3 days per week in the London office and 2 days remote, based on a 37.5-hour working week. Apply today or contact Mark at G2 Legal for more information.
We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do: The Sr. Director of Customer Success responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention, and expansion across banks, insurance, payments, capital markets, and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities: Strategy & Leadership Define and execute the finance-vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale, and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps, and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programs. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programs, and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value, and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans. Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives. Operational Excellence Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths. Own CS budget, capacity planning, hiring plan, and productivity benchmarks. What You May Need to be Successful: Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organizational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organizational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration, and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organized, analytical, and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations. Diligent, resourceful, versatile, and able to multitask. Ability to travel at least 25% Preferred: Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimize and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development), and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Mar 19, 2026
Full time
We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do: The Sr. Director of Customer Success responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention, and expansion across banks, insurance, payments, capital markets, and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities: Strategy & Leadership Define and execute the finance-vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale, and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps, and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programs. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programs, and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value, and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans. Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives. Operational Excellence Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths. Own CS budget, capacity planning, hiring plan, and productivity benchmarks. What You May Need to be Successful: Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organizational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organizational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration, and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organized, analytical, and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations. Diligent, resourceful, versatile, and able to multitask. Ability to travel at least 25% Preferred: Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimize and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development), and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Select how often (in days) to receive an alert: Health and Safety Manager Country/Region: GB Connect with Eutelsat Be part of a new era in communications, transforming connectivity with Eutelsat - the world's first GEO-LEO integrated global satellite operator. As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world. With Eutelsat You'll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat, we're united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Why Eutelsat ? Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women. Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles. Sustainability at Our Core: At Eutelsat, sustainability is more than just a word; it's woven into our strategy. We're dedicated to balancing social, environmental, and economic growth - both on Earth and in space. Work-Life Balance: We offer flexible schedules and hybrid work options to help you balance your personal and professional life. At Eutelsat, we are committed to supporting your well being and ensuring you have the flexibility you need to succeed both at work and at home. Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology Job Overview The Health & Safety Manager is responsible for defining, implementing and continuously improving Eutelsat's Health & Safety strategy across all operational and corporate locations. This role ensures regulatory compliance, safeguards employee wellbeing, reduces operational risks and promotes a strong safety culture across technical, engineering and mission critical environments. What You'll Do: Define and execute the Group Health & Safety strategy aligned with engineering, operations, teleport activities and facilities. Develop and maintain H&S governance frameworks, policies, standards and procedures. Ensure compliance with EU, French and international health and safety laws in country. Conduct risk assessments for teleports, Satellite Network Portals (SNPs), RF exposure, electrical systems, confined spaces, maintenance operations etc. Lead incident reporting, root cause analysis and corrective action plans. Oversee safety programs and emergency procedures across sites. Deliver H&S training and awareness programs for employees and contractors. Promote a proactive safety culture and continuous improvement mindset. Coordinate audits and liaise with local teams, local authorities and external bodies. Support occupational health reporting and programs. Support the Facilities / General Services teams during health and safety site visits, audits and incident investigations. What You'll Need : Master's degree in Occupational Health & Safety, Engineering or related field NEBOSH Diploma or equivalent safety qualification Chartered Membership of IOSH (CMIOSH) or equivalent. 7+ years of experience in H&S roles, ideally in telecom, aerospace, energy or technical environments. Solid knowledge of EU, French and international H&S laws. Experience in conducting audits, risk assessments and incident investigations. Strong communication and influencing skills. Fluency in English; French highly desirable. Ability to travel. Where You'll Work: London office, UK. Eutelsat treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by Eutelsat and acknowledge notice of, and understand the terms of Eutelsat's Privacy Policy (as amended from time to time). This role is a Eutelsat job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.
Mar 15, 2026
Full time
Select how often (in days) to receive an alert: Health and Safety Manager Country/Region: GB Connect with Eutelsat Be part of a new era in communications, transforming connectivity with Eutelsat - the world's first GEO-LEO integrated global satellite operator. As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world. With Eutelsat You'll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat, we're united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Why Eutelsat ? Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women. Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles. Sustainability at Our Core: At Eutelsat, sustainability is more than just a word; it's woven into our strategy. We're dedicated to balancing social, environmental, and economic growth - both on Earth and in space. Work-Life Balance: We offer flexible schedules and hybrid work options to help you balance your personal and professional life. At Eutelsat, we are committed to supporting your well being and ensuring you have the flexibility you need to succeed both at work and at home. Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology Job Overview The Health & Safety Manager is responsible for defining, implementing and continuously improving Eutelsat's Health & Safety strategy across all operational and corporate locations. This role ensures regulatory compliance, safeguards employee wellbeing, reduces operational risks and promotes a strong safety culture across technical, engineering and mission critical environments. What You'll Do: Define and execute the Group Health & Safety strategy aligned with engineering, operations, teleport activities and facilities. Develop and maintain H&S governance frameworks, policies, standards and procedures. Ensure compliance with EU, French and international health and safety laws in country. Conduct risk assessments for teleports, Satellite Network Portals (SNPs), RF exposure, electrical systems, confined spaces, maintenance operations etc. Lead incident reporting, root cause analysis and corrective action plans. Oversee safety programs and emergency procedures across sites. Deliver H&S training and awareness programs for employees and contractors. Promote a proactive safety culture and continuous improvement mindset. Coordinate audits and liaise with local teams, local authorities and external bodies. Support occupational health reporting and programs. Support the Facilities / General Services teams during health and safety site visits, audits and incident investigations. What You'll Need : Master's degree in Occupational Health & Safety, Engineering or related field NEBOSH Diploma or equivalent safety qualification Chartered Membership of IOSH (CMIOSH) or equivalent. 7+ years of experience in H&S roles, ideally in telecom, aerospace, energy or technical environments. Solid knowledge of EU, French and international H&S laws. Experience in conducting audits, risk assessments and incident investigations. Strong communication and influencing skills. Fluency in English; French highly desirable. Ability to travel. Where You'll Work: London office, UK. Eutelsat treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by Eutelsat and acknowledge notice of, and understand the terms of Eutelsat's Privacy Policy (as amended from time to time). This role is a Eutelsat job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Our Digital Risk team is dedicated to providing innovative solutions that mitigate risks associated with digital transformation, cybersecurity, and regulatory compliance. The Digital Risk practice is growing rapidly, and we are looking for Senior Consultants to help drive success for our clients by helping them navigate the complexities of the digital landscape. Responsibilities, Qualifications, Certifications - External Your key responsibilities Lead client discussions to assess technology, cyber, and operational risks, translating complex technical issues into clear business impacts. Perform detailed reviews of IT controls, cloud environments, data processes, and third party risks, identifying gaps and recommending remediation actions. Conduct cyber risk assessments across cloud, network, SaaS, and on prem environments, identifying vulnerabilities, misconfigurations, and emerging threats. Support clients in enhancing cybersecurity controls such as data protection, incident response, endpoint security, and third party cyber oversight. Manage workstreams, coordinate junior team members, and ensure high quality delivery across assessments, reports, and stakeholder updates. Analyse regulatory expectations and industry frameworks to help clients strengthen compliance, resilience, and governance maturity. Work with security and IT teams to design pragmatic remediation plans that strengthen resilience, business continuity, disaster recovery and improve compliance posture. Drive project momentum by planning activities, tracking risks and dependencies, and supporting clients in implementing practical, risk reducing improvements. Develop and maintain documentation, reports, and dashboards for risk tracking and compliance monitoring, emphasizing digital risks. Lead or contribute to digital risk maturity assessments and process improvement initiatives. Skills and attributes for success Strong analytical and problem solving skills, with the ability to assess complex IT environments and identify control, security, and compliance gaps. Knowledge of technology risk frameworks (e.g., ISO 27001, NIST, COBIT) and understanding of cyber domains such as IAM, cloud security, data protection, and incident response. Excellent client facing and communication skills to translate technical risks into clear business impacts and actionable recommendations. Project delivery and stakeholder management capabilities, including leading workstreams, mentoring juniors, and ensuring high quality outputs under tight timelines. Ability to interpret regulatory requirements and translate them into actionable IT, Cyber and Digital controls Experience in conducting risk assessments and developing risk mitigation strategies. What we look for We are interested to hear from people who are motivated to form a part of a growing team, who embrace diversity and inclusion and who are market-oriented and ready to help our clients solve and control their biggest issues, risks and regulatory/compliance requirements. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning:You'll develop the mindset and skills to navigate whatever comes next. We recently launched our ground breaking new fully accredited EY Tech MBA by Hult International Business School focused on technology, leadership and business skills; the entire program is delivered online, reflecting wider shift to virtual learning; and most importantly the EY Tech MBA is available to all EY people irrespective of prior qualifications or location. Success as defined by you:We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Mar 14, 2026
Full time
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Our Digital Risk team is dedicated to providing innovative solutions that mitigate risks associated with digital transformation, cybersecurity, and regulatory compliance. The Digital Risk practice is growing rapidly, and we are looking for Senior Consultants to help drive success for our clients by helping them navigate the complexities of the digital landscape. Responsibilities, Qualifications, Certifications - External Your key responsibilities Lead client discussions to assess technology, cyber, and operational risks, translating complex technical issues into clear business impacts. Perform detailed reviews of IT controls, cloud environments, data processes, and third party risks, identifying gaps and recommending remediation actions. Conduct cyber risk assessments across cloud, network, SaaS, and on prem environments, identifying vulnerabilities, misconfigurations, and emerging threats. Support clients in enhancing cybersecurity controls such as data protection, incident response, endpoint security, and third party cyber oversight. Manage workstreams, coordinate junior team members, and ensure high quality delivery across assessments, reports, and stakeholder updates. Analyse regulatory expectations and industry frameworks to help clients strengthen compliance, resilience, and governance maturity. Work with security and IT teams to design pragmatic remediation plans that strengthen resilience, business continuity, disaster recovery and improve compliance posture. Drive project momentum by planning activities, tracking risks and dependencies, and supporting clients in implementing practical, risk reducing improvements. Develop and maintain documentation, reports, and dashboards for risk tracking and compliance monitoring, emphasizing digital risks. Lead or contribute to digital risk maturity assessments and process improvement initiatives. Skills and attributes for success Strong analytical and problem solving skills, with the ability to assess complex IT environments and identify control, security, and compliance gaps. Knowledge of technology risk frameworks (e.g., ISO 27001, NIST, COBIT) and understanding of cyber domains such as IAM, cloud security, data protection, and incident response. Excellent client facing and communication skills to translate technical risks into clear business impacts and actionable recommendations. Project delivery and stakeholder management capabilities, including leading workstreams, mentoring juniors, and ensuring high quality outputs under tight timelines. Ability to interpret regulatory requirements and translate them into actionable IT, Cyber and Digital controls Experience in conducting risk assessments and developing risk mitigation strategies. What we look for We are interested to hear from people who are motivated to form a part of a growing team, who embrace diversity and inclusion and who are market-oriented and ready to help our clients solve and control their biggest issues, risks and regulatory/compliance requirements. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning:You'll develop the mindset and skills to navigate whatever comes next. We recently launched our ground breaking new fully accredited EY Tech MBA by Hult International Business School focused on technology, leadership and business skills; the entire program is delivered online, reflecting wider shift to virtual learning; and most importantly the EY Tech MBA is available to all EY people irrespective of prior qualifications or location. Success as defined by you:We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
APPLICATION DEADLINE: This opportunity will be removed based on applicant volume; we encourage you to apply soon if interested Who we are M-Files is redefining how work gets done. Our AI-native document management system offers purpose-built business use cases - spanning universal and industry-specific workflows - to enable secure collaboration, automate processes, and ensure governance. Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries. For more information, we encourage you to visit our company page. At M-Files, Customer Success plays a critical role in driving long-term customer value, retention, and growth. As a Principal Customer Success Manager (based in the UK), you will own and lead a strategically important portfolio of customers, acting as a trusted advisor to senior and executive-level stakeholders. This is a senior individual contributor role for an experienced Customer Success professional with a strong SaaS background, excellent commercial acumen, and the ability to influence complex customer environments. You will drive measurable outcomes for customers, maximize adoption of the M-Files platform, and identify opportunities to expand and deepen customer partnerships. In addition to managing your own portfolio, you will contribute to the evolution of Customer Success practices at M-Files by sharing best practices, mentoring peers, and acting as a senior voice of the customer internally. What you'll do Own and grow a portfolio of strategic enterprise and upper mid-market customers, ensuring long-term success, retention, and expansion Build and maintain trusted relationships with executive sponsors and key decision-makers within customer organizations Drive customer value realization by aligning M-Files solutions to customer business objectives and success metrics Lead strategic account planning, including success plans, executive business reviews, and long-term roadmaps Proactively identify risks, manage escalations, and mitigate churn through early intervention and structured engagement Identify and drive upsell and cross-sell opportunities in close collaboration with Sales Partner with Professional Services during onboarding and key milestones to ensure smooth implementation and strong user adoption Act as a senior escalation point and advocate for the customer across Product, Support, Sales, and Services Bring structured customer feedback and insights into the organization to influence product direction and service improvements Support the development of Customer Success best practices and mentor other team members where appropriate Key success metrics Gross retention and churn reduction Net revenue retention through upsell and cross-sell Customer satisfaction, advocacy, and referenceability Platform adoption, usage, and demonstrated business value What We're Looking For Minimum 6-8 years of proven experience in Customer Success Management, or Strategic Account Management Strong, hands on experience working in a SaaS environment Demonstrated success in managing complex, long term customer relationships and driving renewals, upsell, and cross sell Proven ability to operate as a trusted advisor to senior stakeholders and executive sponsors Demonstrated proactive, analytical, and strategic approach to managing and growing a portfolio of customer accounts, with the ability to independently lead Executive Business Reviews, facilitate strategic alignment sessions, and effectively manage escalations to ensure customer satisfaction and long term value realization. Strong commercial mindset with the ability to identify expansion opportunities and manage risk Excellent communication, negotiation, and relationship building skills Experience with IT system implementations and enterprise software solutions is a plus Fluency in English (spoken and written) is required Fluency in French (both written and spoken) will be an advantage Comfortable working independently in a senior, remote role The position is fully remote within the UK, with occasional travel as required. Must be based in the United Kingdom (relocation is not offered) Why M-Files? M-Files is a fast-growing, global SaaS company with Finnish roots and a strong passion for delivering innovative solutions that transform industries. By joining M-Files, you will help shape the future of knowledge work automation while working with advanced, AI driven technology that delivers tangible business value. You'll have real influence over customer outcomes and long term growth, supported by a collaborative, international culture that values learning and development. We offer a flexible, remote first work environment where you can grow your expertise and make a meaningful impact. Our guiding principles of "Make It Happen", "Help Others", and "Love Customers" are highlighted through our daily actions as a team. Transparent communication and outstanding team spirit were listed as our strengths in our M-Filer Experience survey. What We Offer International team of top performers Inclusive and dynamic culture (virtual and in-person) Opportunity to contribute to our success and growth globally Flexible work/life balance Competitive compensation and benefits package Does this sound exciting to you? Applications are considered on a rolling basis and the position will be filled as soon as the right individual comes along. Please send us your application together with your CV and salary request as soon as possible, but no later than March 22nd, 2026. Please note, that the position may close early based on applicant volume. Please note that we do not accept applications sent via email. All applications should be submitted through job boards like LinkedIn or our career portal. Due to the high volume of applications, we will not be able to respond to all LinkedIn InMails. Join M-Files and help industry leaders transform the way they manage information and drive business success!
Mar 13, 2026
Full time
APPLICATION DEADLINE: This opportunity will be removed based on applicant volume; we encourage you to apply soon if interested Who we are M-Files is redefining how work gets done. Our AI-native document management system offers purpose-built business use cases - spanning universal and industry-specific workflows - to enable secure collaboration, automate processes, and ensure governance. Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries. For more information, we encourage you to visit our company page. At M-Files, Customer Success plays a critical role in driving long-term customer value, retention, and growth. As a Principal Customer Success Manager (based in the UK), you will own and lead a strategically important portfolio of customers, acting as a trusted advisor to senior and executive-level stakeholders. This is a senior individual contributor role for an experienced Customer Success professional with a strong SaaS background, excellent commercial acumen, and the ability to influence complex customer environments. You will drive measurable outcomes for customers, maximize adoption of the M-Files platform, and identify opportunities to expand and deepen customer partnerships. In addition to managing your own portfolio, you will contribute to the evolution of Customer Success practices at M-Files by sharing best practices, mentoring peers, and acting as a senior voice of the customer internally. What you'll do Own and grow a portfolio of strategic enterprise and upper mid-market customers, ensuring long-term success, retention, and expansion Build and maintain trusted relationships with executive sponsors and key decision-makers within customer organizations Drive customer value realization by aligning M-Files solutions to customer business objectives and success metrics Lead strategic account planning, including success plans, executive business reviews, and long-term roadmaps Proactively identify risks, manage escalations, and mitigate churn through early intervention and structured engagement Identify and drive upsell and cross-sell opportunities in close collaboration with Sales Partner with Professional Services during onboarding and key milestones to ensure smooth implementation and strong user adoption Act as a senior escalation point and advocate for the customer across Product, Support, Sales, and Services Bring structured customer feedback and insights into the organization to influence product direction and service improvements Support the development of Customer Success best practices and mentor other team members where appropriate Key success metrics Gross retention and churn reduction Net revenue retention through upsell and cross-sell Customer satisfaction, advocacy, and referenceability Platform adoption, usage, and demonstrated business value What We're Looking For Minimum 6-8 years of proven experience in Customer Success Management, or Strategic Account Management Strong, hands on experience working in a SaaS environment Demonstrated success in managing complex, long term customer relationships and driving renewals, upsell, and cross sell Proven ability to operate as a trusted advisor to senior stakeholders and executive sponsors Demonstrated proactive, analytical, and strategic approach to managing and growing a portfolio of customer accounts, with the ability to independently lead Executive Business Reviews, facilitate strategic alignment sessions, and effectively manage escalations to ensure customer satisfaction and long term value realization. Strong commercial mindset with the ability to identify expansion opportunities and manage risk Excellent communication, negotiation, and relationship building skills Experience with IT system implementations and enterprise software solutions is a plus Fluency in English (spoken and written) is required Fluency in French (both written and spoken) will be an advantage Comfortable working independently in a senior, remote role The position is fully remote within the UK, with occasional travel as required. Must be based in the United Kingdom (relocation is not offered) Why M-Files? M-Files is a fast-growing, global SaaS company with Finnish roots and a strong passion for delivering innovative solutions that transform industries. By joining M-Files, you will help shape the future of knowledge work automation while working with advanced, AI driven technology that delivers tangible business value. You'll have real influence over customer outcomes and long term growth, supported by a collaborative, international culture that values learning and development. We offer a flexible, remote first work environment where you can grow your expertise and make a meaningful impact. Our guiding principles of "Make It Happen", "Help Others", and "Love Customers" are highlighted through our daily actions as a team. Transparent communication and outstanding team spirit were listed as our strengths in our M-Filer Experience survey. What We Offer International team of top performers Inclusive and dynamic culture (virtual and in-person) Opportunity to contribute to our success and growth globally Flexible work/life balance Competitive compensation and benefits package Does this sound exciting to you? Applications are considered on a rolling basis and the position will be filled as soon as the right individual comes along. Please send us your application together with your CV and salary request as soon as possible, but no later than March 22nd, 2026. Please note, that the position may close early based on applicant volume. Please note that we do not accept applications sent via email. All applications should be submitted through job boards like LinkedIn or our career portal. Due to the high volume of applications, we will not be able to respond to all LinkedIn InMails. Join M-Files and help industry leaders transform the way they manage information and drive business success!
Customer Service Advisor Location: Hybrid / Birmingham - 1 Day in Office Per Week Salary: Competitive (DoE) Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You? Do you enjoy helping people solve problems and get comfortable with technology? At the International Compliance Association (part of Wilmington plc), you ll support learners as they get started with our online platform. This role is focused entirely on guiding, assisting, and problem-solving, it is not a sales position. You ll help users with first logins, show them how to access resources, answer everyday technical questions, and contribute to keeping onboarding processes and learning materials clear and up to date. If you enjoy a hands-on role where you can put your people and tech skills to good use, we d love to hear from you. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You'll play a key role within our Customer Onboarding team, focusing on helping customers achieve value quickly, feel supported from day one, and remain engaged long term. You ll contribute directly to customer growth, retention, and loyalty by ensuring every new customer starts their journey with confidence. Your responsibilities include: Customer Activation & Onboarding • Set up new customer accounts accurately and on time. • Send welcome communications and guide customers through first login and initial setup. • Provide friendly product orientation and signpost helpful resources. • Keep onboarding checklists, logs, and customer notes up to date. • Support pre go live checks on accounts, permissions, and access. Proactive Customer Support • Monitor early customer usage and identify risks such as low engagement. • Provide proactive outreach based on usage triggers. • Share updates on any issues that may affect onboarding or access. Technical Guidance & Troubleshooting • Assist with basic access queries, login issues, and general troubleshooting. • Process password resets, account changes, and contact updates. • Help customers navigate the platform and use key features. Learning Content • Support the creation and upkeep of digital learning content on the LMS (Totara). • Ensure learning materials are accurate, up to date, and correctly restricted for users. What is the Best Thing About This Role You get to make a real difference to someone s experience with ICA. Our Learners often arrive feeling unsure about new systems or processes, and you re the person who helps everything click into place. Every day brings a mix of tasks - from guiding someone through their first login to sorting a quick technical fix - so the work stays varied and interesting. What is the Most Challenging Thing About This Role Some queries can be time sensitive, especially when learners are trying to log in for an exam or to begin a course. In those moments, they need quick, clear support, and you ll be working within set SLAs to make sure they aren t left waiting. You may also be handling more than one request at once, so you'll need to stay focused and organised. To be successful in this role, you must have: • Experience in a customer facing role such as onboarding, customer support, service desk, or customer success. • The ability to confidently guide customers through their first login, setup steps, and basic product orientation. • Strong problem solving skills, especially when troubleshooting access, login, or system navigation queries. • Comfort handling basic technical issues, with good judgement on when to escalate more complex problems. • Experience using CRM or ticketing systems to log activity, track progress, and manage tasks efficiently. • Clear, friendly written and verbal communication skills with a supportive, customer first approach. • High attention to detail when updating accounts, processing changes, or completing onboarding checklists. • Strong organisational skills and the ability to manage your workload effectively to meet SLAs. To be successful in this role, it would be great if you have: • Experience onboarding customers onto digital learning platforms or e learning products. • Familiarity with LMS systems. • An understanding of customer engagement and adoption metrics. • Experience creating or maintaining help articles, guides, or support documentation. • Exposure to analysing basic usage data or reporting onboarding activity. • Previous experience supporting product introductions, training sessions, or customer education. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us ICA is the leading professional body for the global compliance community. Since 2001, we ve helped over 150,000 professionals across 152 countries enhance their knowledge and skills. We inspire and enable our members to conduct the right business in the right way. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Mar 11, 2026
Full time
Customer Service Advisor Location: Hybrid / Birmingham - 1 Day in Office Per Week Salary: Competitive (DoE) Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You? Do you enjoy helping people solve problems and get comfortable with technology? At the International Compliance Association (part of Wilmington plc), you ll support learners as they get started with our online platform. This role is focused entirely on guiding, assisting, and problem-solving, it is not a sales position. You ll help users with first logins, show them how to access resources, answer everyday technical questions, and contribute to keeping onboarding processes and learning materials clear and up to date. If you enjoy a hands-on role where you can put your people and tech skills to good use, we d love to hear from you. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You'll play a key role within our Customer Onboarding team, focusing on helping customers achieve value quickly, feel supported from day one, and remain engaged long term. You ll contribute directly to customer growth, retention, and loyalty by ensuring every new customer starts their journey with confidence. Your responsibilities include: Customer Activation & Onboarding • Set up new customer accounts accurately and on time. • Send welcome communications and guide customers through first login and initial setup. • Provide friendly product orientation and signpost helpful resources. • Keep onboarding checklists, logs, and customer notes up to date. • Support pre go live checks on accounts, permissions, and access. Proactive Customer Support • Monitor early customer usage and identify risks such as low engagement. • Provide proactive outreach based on usage triggers. • Share updates on any issues that may affect onboarding or access. Technical Guidance & Troubleshooting • Assist with basic access queries, login issues, and general troubleshooting. • Process password resets, account changes, and contact updates. • Help customers navigate the platform and use key features. Learning Content • Support the creation and upkeep of digital learning content on the LMS (Totara). • Ensure learning materials are accurate, up to date, and correctly restricted for users. What is the Best Thing About This Role You get to make a real difference to someone s experience with ICA. Our Learners often arrive feeling unsure about new systems or processes, and you re the person who helps everything click into place. Every day brings a mix of tasks - from guiding someone through their first login to sorting a quick technical fix - so the work stays varied and interesting. What is the Most Challenging Thing About This Role Some queries can be time sensitive, especially when learners are trying to log in for an exam or to begin a course. In those moments, they need quick, clear support, and you ll be working within set SLAs to make sure they aren t left waiting. You may also be handling more than one request at once, so you'll need to stay focused and organised. To be successful in this role, you must have: • Experience in a customer facing role such as onboarding, customer support, service desk, or customer success. • The ability to confidently guide customers through their first login, setup steps, and basic product orientation. • Strong problem solving skills, especially when troubleshooting access, login, or system navigation queries. • Comfort handling basic technical issues, with good judgement on when to escalate more complex problems. • Experience using CRM or ticketing systems to log activity, track progress, and manage tasks efficiently. • Clear, friendly written and verbal communication skills with a supportive, customer first approach. • High attention to detail when updating accounts, processing changes, or completing onboarding checklists. • Strong organisational skills and the ability to manage your workload effectively to meet SLAs. To be successful in this role, it would be great if you have: • Experience onboarding customers onto digital learning platforms or e learning products. • Familiarity with LMS systems. • An understanding of customer engagement and adoption metrics. • Experience creating or maintaining help articles, guides, or support documentation. • Exposure to analysing basic usage data or reporting onboarding activity. • Previous experience supporting product introductions, training sessions, or customer education. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us ICA is the leading professional body for the global compliance community. Since 2001, we ve helped over 150,000 professionals across 152 countries enhance their knowledge and skills. We inspire and enable our members to conduct the right business in the right way. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Overview Godel Technologies has partnered exclusively with Robert Walters to appoint a strategically minded Chief Financial Officer (CFO). This is an opportunity to join a profitable, scaling technology business in a pivotal executive role, working closely with the CEO and Board to shape long-term strategy, support international expansion, and maximise enterprise value. The role combines hands-on financial leadership with high-impact strategic responsibility, including potential M&A and plan execution. The Opportunity: As CFO, you will act as a trusted partner to the CEO and Board, ensuring Godel is operationally, financially, and structurally positioned to sustainably execute its growth plans. You will lead financial strategy across a multi-country organisation, embed scalable financial governance, and help articulate a compelling equity story for current and future stakeholders. This role would suit either an experienced CFO or a high-calibre Finance Director ready to step into their first CFO role. You'll have proven strategic experience in a high-growth, multi-site international software/technology business, M&A exposure, and confidence to be vocal around the Board table. Face to face international business partnering is encouraged and so there will be occasional international travel, largely across Europe. Key Responsibilities Strategic Leadership & Value Creation Partner with the CEO and Board to shape and execute Godel's long-term strategy, including organic growth and potential M&A. Lead long-range planning, scenario modelling, and value creation initiatives. Support potential strategic or financial transactions. Oversee development of robust KPIs, metrics, and performance reporting. Full ownership of financial leadership, including budgeting, forecasting, cash flow management, and capital allocation. Ensure accurate, timely financial reporting across all entities and jurisdictions. Lead statutory reporting, audits, and year-end processes. Design and continuously improve scalable financial controls, systems, and governance. International Growth & Scaling Oversee a finance operating model supporting multi-country, multi-currency operations. Ensure strong financial governance across international entities, including tax, transfer pricing, and intercompany structures. Partner with operational leaders to optimise margins, delivery efficiency, and global commercial performance. Support international pricing strategy and client-level profitability analysis. Ensure compliance with statutory, regulatory, and tax requirements across all operating regions. Manage relationships with auditors, banks, investors, and external advisors. Identify and mitigate financial, operational, and transaction-related risks. Leadership & Team Development Lead, develop, and inspire team members. Foster strong cross-functional collaboration across the organisation. You as the Successful individual Proven CFO experience, or Finance Director ready to step up into a first number 1 role. A background in a technology, software, or digital services business preferred. Demonstrable experience supporting M&A and/or related transactions. Track record of scaling organisations internationally with strong financial discipline. Experience working with Boards, investors, or private equity stakeholders. Knowledge of international finance, tax, and regulatory frameworks. Commercially astute, resilient and Board table confidence. Why This Role & Godel Technologies? The opportunity to shape strategy in a scaling, international technology business experience exciting period of growth and new strategic direction. Lead organic and acquisitional international growth in a well-backed business embarking on transformation. Join a high-margin, profitable business with strong EBITDA. Competitive executive compensation with long-term incentive potential. Ambitious, dynamic culture with an international reach. Application Process This appointment is being managed exclusively by Robert Walters on a retained basis. All third-party applications will be redirected through the retained search process. Formal applications can be made via the Robert Walters website. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. About the job Contract Type: Permanent Specialism: Accountancy & Finance Focus: CFO/Finance Director/Financial Controller Workplace Type: On-site Experience Level: Executive Location: Manchester
Mar 07, 2026
Full time
Overview Godel Technologies has partnered exclusively with Robert Walters to appoint a strategically minded Chief Financial Officer (CFO). This is an opportunity to join a profitable, scaling technology business in a pivotal executive role, working closely with the CEO and Board to shape long-term strategy, support international expansion, and maximise enterprise value. The role combines hands-on financial leadership with high-impact strategic responsibility, including potential M&A and plan execution. The Opportunity: As CFO, you will act as a trusted partner to the CEO and Board, ensuring Godel is operationally, financially, and structurally positioned to sustainably execute its growth plans. You will lead financial strategy across a multi-country organisation, embed scalable financial governance, and help articulate a compelling equity story for current and future stakeholders. This role would suit either an experienced CFO or a high-calibre Finance Director ready to step into their first CFO role. You'll have proven strategic experience in a high-growth, multi-site international software/technology business, M&A exposure, and confidence to be vocal around the Board table. Face to face international business partnering is encouraged and so there will be occasional international travel, largely across Europe. Key Responsibilities Strategic Leadership & Value Creation Partner with the CEO and Board to shape and execute Godel's long-term strategy, including organic growth and potential M&A. Lead long-range planning, scenario modelling, and value creation initiatives. Support potential strategic or financial transactions. Oversee development of robust KPIs, metrics, and performance reporting. Full ownership of financial leadership, including budgeting, forecasting, cash flow management, and capital allocation. Ensure accurate, timely financial reporting across all entities and jurisdictions. Lead statutory reporting, audits, and year-end processes. Design and continuously improve scalable financial controls, systems, and governance. International Growth & Scaling Oversee a finance operating model supporting multi-country, multi-currency operations. Ensure strong financial governance across international entities, including tax, transfer pricing, and intercompany structures. Partner with operational leaders to optimise margins, delivery efficiency, and global commercial performance. Support international pricing strategy and client-level profitability analysis. Ensure compliance with statutory, regulatory, and tax requirements across all operating regions. Manage relationships with auditors, banks, investors, and external advisors. Identify and mitigate financial, operational, and transaction-related risks. Leadership & Team Development Lead, develop, and inspire team members. Foster strong cross-functional collaboration across the organisation. You as the Successful individual Proven CFO experience, or Finance Director ready to step up into a first number 1 role. A background in a technology, software, or digital services business preferred. Demonstrable experience supporting M&A and/or related transactions. Track record of scaling organisations internationally with strong financial discipline. Experience working with Boards, investors, or private equity stakeholders. Knowledge of international finance, tax, and regulatory frameworks. Commercially astute, resilient and Board table confidence. Why This Role & Godel Technologies? The opportunity to shape strategy in a scaling, international technology business experience exciting period of growth and new strategic direction. Lead organic and acquisitional international growth in a well-backed business embarking on transformation. Join a high-margin, profitable business with strong EBITDA. Competitive executive compensation with long-term incentive potential. Ambitious, dynamic culture with an international reach. Application Process This appointment is being managed exclusively by Robert Walters on a retained basis. All third-party applications will be redirected through the retained search process. Formal applications can be made via the Robert Walters website. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. About the job Contract Type: Permanent Specialism: Accountancy & Finance Focus: CFO/Finance Director/Financial Controller Workplace Type: On-site Experience Level: Executive Location: Manchester