Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process! Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 28, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process! Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process! Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 28, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process! Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process! Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 28, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process! Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process! Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 28, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process! Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process! Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 28, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process! Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process! Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 28, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process! Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Customer Care Advisor - ASAP Location - Manchester - Parking Onsite - Hybrid working once competent in the role 3 days office and 2 days at home or can work 4 days per week. Salary - 30,000 Start date - ASAP Working Hours - Monday to Friday - 9am - 6pm - No Weekends Why Join Us? Our Client pride's themselves on delivering exceptional service to their customers. As a Customer Care Advisor, you'll be at the heart of their mission, helping new customers navigate the learning curve of being employed through a payroll company and resolving their issues efficiently. What You'll Do: Build Relationships: Proactively nurture existing customer relationships with inspirational service over the phone and by email. Resolve Issues: Address and resolve customer complaints quickly, ensuring satisfaction. Communicate Effectively: Handle customer queries via phone, email, and written correspondence. Ensure Compliance: Follow compliance processes to maintain service integrity. Meet KPIs: Achieve targets such as one-call resolution, answering calls within a timeframe, and maintaining high-quality standards. Key Responsibilities: Provide outstanding customer service on a day-to-day basis. Monitor and ensure SLAs are met for all customers. Develop and maintain effective communication channels with all departments. Respond to email requests within 24 hours and ensure all customer queries are addressed promptly. What We're Looking For: Customer Focused Individuals Resilience Attention to Detail: Meticulous in all tasks. Enthusiasm to Learn: Keen for continual development. Flexibility: Adaptable to undertake specific projects as required. Brand Advocacy: Promote companies culture and values. Who You'll Work With: External: Contractors, Customers, Agencies, Clients. Internal: Customer Care Team Leaders, Customer Care Manager, All internal departments. Our Culture: Flexible approach to work. Desire to learn new skills and progress within the company. Inspire colleagues by setting a great example. Ready to Make a Difference? Join us today and be a part of a team that values personal service and champions the self-employed. Apply now and help us continue to lead the market with exceptional customer care! Apply Today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 28, 2026
Full time
Customer Care Advisor - ASAP Location - Manchester - Parking Onsite - Hybrid working once competent in the role 3 days office and 2 days at home or can work 4 days per week. Salary - 30,000 Start date - ASAP Working Hours - Monday to Friday - 9am - 6pm - No Weekends Why Join Us? Our Client pride's themselves on delivering exceptional service to their customers. As a Customer Care Advisor, you'll be at the heart of their mission, helping new customers navigate the learning curve of being employed through a payroll company and resolving their issues efficiently. What You'll Do: Build Relationships: Proactively nurture existing customer relationships with inspirational service over the phone and by email. Resolve Issues: Address and resolve customer complaints quickly, ensuring satisfaction. Communicate Effectively: Handle customer queries via phone, email, and written correspondence. Ensure Compliance: Follow compliance processes to maintain service integrity. Meet KPIs: Achieve targets such as one-call resolution, answering calls within a timeframe, and maintaining high-quality standards. Key Responsibilities: Provide outstanding customer service on a day-to-day basis. Monitor and ensure SLAs are met for all customers. Develop and maintain effective communication channels with all departments. Respond to email requests within 24 hours and ensure all customer queries are addressed promptly. What We're Looking For: Customer Focused Individuals Resilience Attention to Detail: Meticulous in all tasks. Enthusiasm to Learn: Keen for continual development. Flexibility: Adaptable to undertake specific projects as required. Brand Advocacy: Promote companies culture and values. Who You'll Work With: External: Contractors, Customers, Agencies, Clients. Internal: Customer Care Team Leaders, Customer Care Manager, All internal departments. Our Culture: Flexible approach to work. Desire to learn new skills and progress within the company. Inspire colleagues by setting a great example. Ready to Make a Difference? Join us today and be a part of a team that values personal service and champions the self-employed. Apply now and help us continue to lead the market with exceptional customer care! Apply Today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Lead Cyber Security Consultant (Defence) UK Remote (travel required approx. 60% / 3 days onsite per week) Full-time & Permanent Consultancy Competitive salary + Excellent benefits About the Opportunity We're working with an established and growing UK cybersecurity consultancy expanding its Defence and Public Sector practice. This is a great opportunity for an experienced security professional to lead high-impact programmes, influence senior stakeholders, and shape security outcomes across MOD and wider Defence environments. The Role As a Lead Cyber Security Consultant, you'll take ownership of multiple client engagements, delivering expert advice across governance, risk, compliance, and Secure by Design practices. You'll work closely with senior stakeholders to assess risk, define security controls, deliver assurance activities, and support secure architecture across complex, high-profile systems. This is a hands-on, strategic role that combines leadership, client engagement, and technical depth. Key Responsibilities Lead Secure by Design and security assurance activities across MOD and Public Sector programmes Support and guide the application of risk management frameworks, ISMS, and Enterprise Security Risk Management Conduct and lead workshops with technical and business stakeholders Produce clear, actionable reporting on risk, vulnerabilities, and remediation Provide pragmatic, proportionate recommendations aligned to business goals Support secure design across cloud and on-premise platforms Contribute to internal knowledge sharing and thought leadership Experience & Expertise Strong background in Technical/Security Architecture or Governance, Risk & Compliance Experience working in Defence / MOD environments Strong analytical and communication skills, with the ability to influence senior stakeholders Passion for continuous learning and high-quality security outcomes Desirable Knowledge SAC (Security Assurance Coordinator) or Delivery Team Security Lead experience MOD/GDS Secure by Design Familiarity with: JSP440, JSP604/453, JSP490 Supplier Chain Assurance GDPR, PCI DSS, ICO ISO 27001, NIST CSF, CIS Controls v8 Skills in: Threat modelling (kill chain, attack trees, etc.) Cloud security (AWS, Azure), containerisation, firewalls Secure SDLC HLD/LLD review ITHC scoping and remediation Certifications (Highly Desirable) CIISEC UK Cyber Security Council registration (Chartered or Principal) AWS/Azure Security (Professional) CCSP, CISSP, CISM ISO 27001 Lead Auditor Security Vetting / Clearance Active and transferable DV clearance is essential Must be a sole British National and UK-based Benefits Competitive salary and benefits package Private healthcare & wellbeing support Flexible working (remote with travel) Career pathways, mentoring and continuous learning Inclusive, supportive culture Interested? Submit your application to learn more about this exciting opportunity. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Apr 28, 2026
Full time
Lead Cyber Security Consultant (Defence) UK Remote (travel required approx. 60% / 3 days onsite per week) Full-time & Permanent Consultancy Competitive salary + Excellent benefits About the Opportunity We're working with an established and growing UK cybersecurity consultancy expanding its Defence and Public Sector practice. This is a great opportunity for an experienced security professional to lead high-impact programmes, influence senior stakeholders, and shape security outcomes across MOD and wider Defence environments. The Role As a Lead Cyber Security Consultant, you'll take ownership of multiple client engagements, delivering expert advice across governance, risk, compliance, and Secure by Design practices. You'll work closely with senior stakeholders to assess risk, define security controls, deliver assurance activities, and support secure architecture across complex, high-profile systems. This is a hands-on, strategic role that combines leadership, client engagement, and technical depth. Key Responsibilities Lead Secure by Design and security assurance activities across MOD and Public Sector programmes Support and guide the application of risk management frameworks, ISMS, and Enterprise Security Risk Management Conduct and lead workshops with technical and business stakeholders Produce clear, actionable reporting on risk, vulnerabilities, and remediation Provide pragmatic, proportionate recommendations aligned to business goals Support secure design across cloud and on-premise platforms Contribute to internal knowledge sharing and thought leadership Experience & Expertise Strong background in Technical/Security Architecture or Governance, Risk & Compliance Experience working in Defence / MOD environments Strong analytical and communication skills, with the ability to influence senior stakeholders Passion for continuous learning and high-quality security outcomes Desirable Knowledge SAC (Security Assurance Coordinator) or Delivery Team Security Lead experience MOD/GDS Secure by Design Familiarity with: JSP440, JSP604/453, JSP490 Supplier Chain Assurance GDPR, PCI DSS, ICO ISO 27001, NIST CSF, CIS Controls v8 Skills in: Threat modelling (kill chain, attack trees, etc.) Cloud security (AWS, Azure), containerisation, firewalls Secure SDLC HLD/LLD review ITHC scoping and remediation Certifications (Highly Desirable) CIISEC UK Cyber Security Council registration (Chartered or Principal) AWS/Azure Security (Professional) CCSP, CISSP, CISM ISO 27001 Lead Auditor Security Vetting / Clearance Active and transferable DV clearance is essential Must be a sole British National and UK-based Benefits Competitive salary and benefits package Private healthcare & wellbeing support Flexible working (remote with travel) Career pathways, mentoring and continuous learning Inclusive, supportive culture Interested? Submit your application to learn more about this exciting opportunity. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Head of Information Security (Contract) Rate: Negotiable based on experience circa £850 - £1,000 per day (Inside IR35 - total to umbrella) Duration: 3 months initial Location: London (2 days onsite per week) Overview: We're supporting a major organisation undergoing a critical phase of security uplift and transformation who're looking for an experienced Head of Information Security to take immediate ownership of their security function. This is a hands-on leadership role suited to a contractor who can quickly assess the current landscape, stabilise risk and deliver a clear, actionable security roadmap. You'll be expected to operate at both strategic and operational levels, engaging senior stakeholders while driving tangible security improvements at pace. Key Responsibilities: Rapidly assess current security posture, risks and gaps across the organisation Define and implement a pragmatic, business aligned security roadmap Lead GRC, security operations and architecture oversight Drive improvements across identity & access management, cloud security and incident response Act as the senior escalation point for security incidents and risk decisions Engage with C-suite and board stakeholders, providing clear, commercially focused risk insight Support or lead audit and compliance activities (ISO 27001, NIST, GDPR) Stabilise and where needed, restructure internal teams and third-party suppliers Skills & Experience: Proven experience operating as a Head of Security / Security Director / Interim CISO Strong track record delivering security transformation or uplift in contract roles Ability to hit the ground running in complex, ambiguous environments Deep understanding of security frameworks (ISO 27001, NIST, CIS) Experience across cloud environments (Azure/AWS), enterprise architecture and cyber operations Strong stakeholder management - comfortable challenging and influencing at exec level Background in regulated environments (Financial Services, Insurance, etc.) highly desirable Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Apr 28, 2026
Contractor
Head of Information Security (Contract) Rate: Negotiable based on experience circa £850 - £1,000 per day (Inside IR35 - total to umbrella) Duration: 3 months initial Location: London (2 days onsite per week) Overview: We're supporting a major organisation undergoing a critical phase of security uplift and transformation who're looking for an experienced Head of Information Security to take immediate ownership of their security function. This is a hands-on leadership role suited to a contractor who can quickly assess the current landscape, stabilise risk and deliver a clear, actionable security roadmap. You'll be expected to operate at both strategic and operational levels, engaging senior stakeholders while driving tangible security improvements at pace. Key Responsibilities: Rapidly assess current security posture, risks and gaps across the organisation Define and implement a pragmatic, business aligned security roadmap Lead GRC, security operations and architecture oversight Drive improvements across identity & access management, cloud security and incident response Act as the senior escalation point for security incidents and risk decisions Engage with C-suite and board stakeholders, providing clear, commercially focused risk insight Support or lead audit and compliance activities (ISO 27001, NIST, GDPR) Stabilise and where needed, restructure internal teams and third-party suppliers Skills & Experience: Proven experience operating as a Head of Security / Security Director / Interim CISO Strong track record delivering security transformation or uplift in contract roles Ability to hit the ground running in complex, ambiguous environments Deep understanding of security frameworks (ISO 27001, NIST, CIS) Experience across cloud environments (Azure/AWS), enterprise architecture and cyber operations Strong stakeholder management - comfortable challenging and influencing at exec level Background in regulated environments (Financial Services, Insurance, etc.) highly desirable Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Trainee Mech Estimator - External We are looking for a Trainee Mechanical Estimator to join our team. Working closely with the Lead Proposals Engineer and wider team, you will develop practical skills across the full bid lifecycle - from reviewing technical documents and building cost models through to supporting tender submissions and engaging with clients. The role will give you genuine exposure to complex projects, alongside work spanning highly regulated and technically demanding industries. You will receive mentoring and guidance from experienced engineers throughout, with a clear path towards contributing independently to the proposals process over time. We welcome applications from all levels of expertise. What matters most is your drive, and your commitment. The role will require travel between our Cumbrian sites. The Company Bendalls Engineering is a long-established UK engineering company with a heritage dating back to 1894, based in Carlisle, Cumbria. Our business has built an enviable reputation for delivering bespoke, high-integrity engineering solutions into some of the world's most safety-critical and hazardous environments. Our company operates across the nuclear, defence, oil & gas, and renewable energy industries, providing expert fabrication, welding, machining, and advanced process equipment production. With an annual turnover surpassing £30 million and ambitious objectives for significant expansion over the next three to five years, your involvement will play a crucial role in driving improvements to operating margins. With a strong focus on people, continuous improvement, and long-term partnerships, we offer a collaborative and forward-thinking environment where employees play a key role in shaping the future of sustainable engineering solutions. Location Brunthill Road, Kingstown, Carlisle, CA3 0EH, with travel to Barrow in Furness Hours of Work Monday to Friday - 40 hours per week with option of an early finish Friday Salary £30,000 - £40,000 per annum Key responsibilities Review technical specifications, drawings, and project documentation under supervision to understand project scope and identify key cost drivers. Support the preparation of comprehensive cost assessments covering labour, materials, equipment, and subcontractor elements, working to company standards and industry regulations. Contribute to all aspects of the tender and bid process, assisting in the development of proposal documents under the guidance of senior team members. Work with the procurement team to obtain competitive pricing from suppliers and subcontractors. Carry out site visits and evaluations to gather project data and develop your understanding of how practical constraints affect cost. Support the identification of cost-saving opportunities and contribute to value engineering discussions with the estimating and wider teams. Deliver accurate and timely estimates to support bid proposals and tender submissions. Attend internal and external meetings, building confidence in presenting and justifying estimates and engaging with stakeholders over time. What you need for the role. Strong written and verbal communication skills - able to work with engineers, project managers, suppliers, and clients. Logical and analytical approach to problem-solving, with a keen eye for detail. Competence in Microsoft Office, particularly Excel and Word. Ability to manage time and prioritise tasks to meet deadlines. A genuine interest in mechanical engineering, estimating, or a related technical discipline. Why Join Us? Be part of a well-established, respected engineering business with a strong reputation and a clear focus on the future. Take on a role with real ownership and visibility, where you are a trusted partner to the wider business. Work in a collaborative, supportive environment that values ideas, continuous improvement, and professional development. Make a genuine impact on business performance. All successful candidates will be subject to a BPSS security check. How will you be rewarded? In this role you will receive excellent pension contributions and life insurance. You will receive 25 days annual leave plus public holidays. Employees may also be eligible to participate in a salary sacrifice cycle, technology and car scheme and a Employ Stock Purchase Plan. We also provide access to an Employee Assistance Portal providing confidential support and advice whenever you need it most. To help you with everyday healthcare needs you will also be provided with a health cash plan. If you have the necessary skills and experience to join our team, please email a copy of your CV For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you. At Bendalls creating an inclusive culture is integral to our values. We are committed to ensuring that everyone can bring their full self to work and thrive in their career. All applications are carefully considered, and your details will be stored securely. This is used throughout the company for the selection of suitable candidates. We respect your privacy, and we are committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice on our website. Bendalls Engineering Ltd is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion, or belief.
Apr 28, 2026
Full time
Trainee Mech Estimator - External We are looking for a Trainee Mechanical Estimator to join our team. Working closely with the Lead Proposals Engineer and wider team, you will develop practical skills across the full bid lifecycle - from reviewing technical documents and building cost models through to supporting tender submissions and engaging with clients. The role will give you genuine exposure to complex projects, alongside work spanning highly regulated and technically demanding industries. You will receive mentoring and guidance from experienced engineers throughout, with a clear path towards contributing independently to the proposals process over time. We welcome applications from all levels of expertise. What matters most is your drive, and your commitment. The role will require travel between our Cumbrian sites. The Company Bendalls Engineering is a long-established UK engineering company with a heritage dating back to 1894, based in Carlisle, Cumbria. Our business has built an enviable reputation for delivering bespoke, high-integrity engineering solutions into some of the world's most safety-critical and hazardous environments. Our company operates across the nuclear, defence, oil & gas, and renewable energy industries, providing expert fabrication, welding, machining, and advanced process equipment production. With an annual turnover surpassing £30 million and ambitious objectives for significant expansion over the next three to five years, your involvement will play a crucial role in driving improvements to operating margins. With a strong focus on people, continuous improvement, and long-term partnerships, we offer a collaborative and forward-thinking environment where employees play a key role in shaping the future of sustainable engineering solutions. Location Brunthill Road, Kingstown, Carlisle, CA3 0EH, with travel to Barrow in Furness Hours of Work Monday to Friday - 40 hours per week with option of an early finish Friday Salary £30,000 - £40,000 per annum Key responsibilities Review technical specifications, drawings, and project documentation under supervision to understand project scope and identify key cost drivers. Support the preparation of comprehensive cost assessments covering labour, materials, equipment, and subcontractor elements, working to company standards and industry regulations. Contribute to all aspects of the tender and bid process, assisting in the development of proposal documents under the guidance of senior team members. Work with the procurement team to obtain competitive pricing from suppliers and subcontractors. Carry out site visits and evaluations to gather project data and develop your understanding of how practical constraints affect cost. Support the identification of cost-saving opportunities and contribute to value engineering discussions with the estimating and wider teams. Deliver accurate and timely estimates to support bid proposals and tender submissions. Attend internal and external meetings, building confidence in presenting and justifying estimates and engaging with stakeholders over time. What you need for the role. Strong written and verbal communication skills - able to work with engineers, project managers, suppliers, and clients. Logical and analytical approach to problem-solving, with a keen eye for detail. Competence in Microsoft Office, particularly Excel and Word. Ability to manage time and prioritise tasks to meet deadlines. A genuine interest in mechanical engineering, estimating, or a related technical discipline. Why Join Us? Be part of a well-established, respected engineering business with a strong reputation and a clear focus on the future. Take on a role with real ownership and visibility, where you are a trusted partner to the wider business. Work in a collaborative, supportive environment that values ideas, continuous improvement, and professional development. Make a genuine impact on business performance. All successful candidates will be subject to a BPSS security check. How will you be rewarded? In this role you will receive excellent pension contributions and life insurance. You will receive 25 days annual leave plus public holidays. Employees may also be eligible to participate in a salary sacrifice cycle, technology and car scheme and a Employ Stock Purchase Plan. We also provide access to an Employee Assistance Portal providing confidential support and advice whenever you need it most. To help you with everyday healthcare needs you will also be provided with a health cash plan. If you have the necessary skills and experience to join our team, please email a copy of your CV For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you. At Bendalls creating an inclusive culture is integral to our values. We are committed to ensuring that everyone can bring their full self to work and thrive in their career. All applications are carefully considered, and your details will be stored securely. This is used throughout the company for the selection of suitable candidates. We respect your privacy, and we are committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice on our website. Bendalls Engineering Ltd is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion, or belief.
Quality Engineer Location: Plymouth area Sector: Manufacturing Recruiter: Butler Rose (on behalf of our client) Butler Rose is delighted to be working with an esteemed and well-established manufacturer in the Plymouth area to recruit a Quality Engineer . This is an excellent opportunity to join a quality-focused organisation with a strong reputation for engineering excellence, continuous improvement, and employee development. The Role Reporting into the Quality & Compliance Manager, the Quality Engineer will play a key role in supporting, maintaining and improving the Quality Management System across the business. You will work closely with production, engineering, suppliers and customers to ensure products and processes meet both internal standards and customer requirements. This is a hands-on role suited to someone who enjoys being visible on the shop floor, analysing data, solving problems, and driving robust corrective actions. Key Responsibilities Support the ongoing development and improvement of the Quality Management System Identify trends, risks and non-conformance through data analysis, monitoring and auditing Conduct root cause analysis and implement effective corrective and preventive actions Support defect management, including containment actions and production decision making Carry out audits, inspections, measurements and tests to required standards Produce clear, accurate and data-driven reports on quality performance and improvement actions Work cross-functionally with production, engineering, suppliers and customers to resolve quality issues Support New Product Introduction (NPI), including APQP and PPAP activities Provide quality support to production, including SPC data analysis, scrap reduction initiatives and first-off support Assist with document control and internal and external audit activities Contribute to quality-related training and continuous improvement initiatives About You To be successful in this role, you are likely to have: A qualification at BTEC, HNC or equivalent level in Engineering, Science or a related discipline, or relevant industry experience At least 3 years' experience in a Quality Engineering role within a manufacturing or precision engineering environment Strong working knowledge of quality tools such as 8D, FMEA, SPC, MSA and PPAP Experience working with ISO standards (ISO 9001 essential; ISO 14001 / ISO 45001 advantageous) Confidence using Microsoft Word, Excel and PowerPoint Strong communication skills and the ability to work effectively across departments A proactive, detail-focused approach with the ability to work to deadlines Six Sigma training (Green or Black Belt) is desirable but not essential Benefits Salary up to £40,000 depending on experience 25 days holiday + bank holidays , increasing to 28 days after one year's service Enhanced pension scheme Healthcare benefits Opportunity to work with a respected manufacturer offering stability and progression Apply If you're a Quality Engineer looking to take the next step in your career within a high-quality manufacturing environment, we'd love to hear from you. Apply today or contact Butler Rose for more information. Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
Apr 27, 2026
Full time
Quality Engineer Location: Plymouth area Sector: Manufacturing Recruiter: Butler Rose (on behalf of our client) Butler Rose is delighted to be working with an esteemed and well-established manufacturer in the Plymouth area to recruit a Quality Engineer . This is an excellent opportunity to join a quality-focused organisation with a strong reputation for engineering excellence, continuous improvement, and employee development. The Role Reporting into the Quality & Compliance Manager, the Quality Engineer will play a key role in supporting, maintaining and improving the Quality Management System across the business. You will work closely with production, engineering, suppliers and customers to ensure products and processes meet both internal standards and customer requirements. This is a hands-on role suited to someone who enjoys being visible on the shop floor, analysing data, solving problems, and driving robust corrective actions. Key Responsibilities Support the ongoing development and improvement of the Quality Management System Identify trends, risks and non-conformance through data analysis, monitoring and auditing Conduct root cause analysis and implement effective corrective and preventive actions Support defect management, including containment actions and production decision making Carry out audits, inspections, measurements and tests to required standards Produce clear, accurate and data-driven reports on quality performance and improvement actions Work cross-functionally with production, engineering, suppliers and customers to resolve quality issues Support New Product Introduction (NPI), including APQP and PPAP activities Provide quality support to production, including SPC data analysis, scrap reduction initiatives and first-off support Assist with document control and internal and external audit activities Contribute to quality-related training and continuous improvement initiatives About You To be successful in this role, you are likely to have: A qualification at BTEC, HNC or equivalent level in Engineering, Science or a related discipline, or relevant industry experience At least 3 years' experience in a Quality Engineering role within a manufacturing or precision engineering environment Strong working knowledge of quality tools such as 8D, FMEA, SPC, MSA and PPAP Experience working with ISO standards (ISO 9001 essential; ISO 14001 / ISO 45001 advantageous) Confidence using Microsoft Word, Excel and PowerPoint Strong communication skills and the ability to work effectively across departments A proactive, detail-focused approach with the ability to work to deadlines Six Sigma training (Green or Black Belt) is desirable but not essential Benefits Salary up to £40,000 depending on experience 25 days holiday + bank holidays , increasing to 28 days after one year's service Enhanced pension scheme Healthcare benefits Opportunity to work with a respected manufacturer offering stability and progression Apply If you're a Quality Engineer looking to take the next step in your career within a high-quality manufacturing environment, we'd love to hear from you. Apply today or contact Butler Rose for more information. Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
If you're someone who enjoys getting hands-on with complex machinery, solving real problems on-site, and seeing the direct impact of your work, this Field Service Engineer opportunity puts you right at the centre of it. You'll be the person customers rely on to keep critical equipment running, delivering high-level technical support across installations, repairs, and ongoing maintenance. What's in it for you Company vehicle provided for all travel requirements Work across varied sites, keeping your day dynamic and technically engaging Exposure to advanced manufacturing machinery and specialist equipment Ongoing training and development built into the role Strong autonomy in how you manage your day and customer interactions Opportunity to build deep technical expertise across multiple systems Your responsibilities as Field Service Engineer Install and configure new machinery at customer sites, ensuring full operational readiness Carry out planned maintenance to maximise performance and minimise downtime Diagnose faults and complete repairs efficiently to restore equipment functionality Perform inspections, upgrades, and retrofits to improve machine performance Maintain accurate service records and reports using internal CRM systems Deliver clear updates and technical support directly to customers on-site What we're looking for in a Field Service Engineer Previous experience in technical service, maintenance, or field-based engineering work Good electrical knowledge including wiring, schematics, diagnostics, and repair Solid mechanical understanding with the ability to work on various machinery types Experience working with turning machines and Bar Feeder applications Ability to diagnose faults, replace components, and restore systems to full operation If you're ready to step into a Field Service Engineer role where your technical ability directly keeps operations moving, apply now.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Apr 27, 2026
Full time
If you're someone who enjoys getting hands-on with complex machinery, solving real problems on-site, and seeing the direct impact of your work, this Field Service Engineer opportunity puts you right at the centre of it. You'll be the person customers rely on to keep critical equipment running, delivering high-level technical support across installations, repairs, and ongoing maintenance. What's in it for you Company vehicle provided for all travel requirements Work across varied sites, keeping your day dynamic and technically engaging Exposure to advanced manufacturing machinery and specialist equipment Ongoing training and development built into the role Strong autonomy in how you manage your day and customer interactions Opportunity to build deep technical expertise across multiple systems Your responsibilities as Field Service Engineer Install and configure new machinery at customer sites, ensuring full operational readiness Carry out planned maintenance to maximise performance and minimise downtime Diagnose faults and complete repairs efficiently to restore equipment functionality Perform inspections, upgrades, and retrofits to improve machine performance Maintain accurate service records and reports using internal CRM systems Deliver clear updates and technical support directly to customers on-site What we're looking for in a Field Service Engineer Previous experience in technical service, maintenance, or field-based engineering work Good electrical knowledge including wiring, schematics, diagnostics, and repair Solid mechanical understanding with the ability to work on various machinery types Experience working with turning machines and Bar Feeder applications Ability to diagnose faults, replace components, and restore systems to full operation If you're ready to step into a Field Service Engineer role where your technical ability directly keeps operations moving, apply now.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Ready for your next move in cyber security? Join our fast-growing Security Operations Centre, where you'll help defend multiple organisations across a wide range of industries - from critical infrastructure to complex enterprise environments. As part of our SOC team, you'll play a key role in strengthening and maturing our services, helping deliver smart, efficient and high-impact security outcomes for our clients. You won't just monitor alerts. You'll investigate, enhance detection capability, influence processes and help shape how we defend modern environments. You'll gain exposure to real-world threats, diverse technology stacks and large-scale operations - giving you the kind of hands-on experience that accelerates careers. If you're curious, analytical and enjoy solving problems that genuinely matter, this could be your next challenge. Our team operates a 24/7 SOC. This role involves working day and night shifts. Office based in Hemel Hempstead. You must be eligible for SC Clearance. What you'll be doing: Monitoring and analysing security alerts and events, conducting initial investigations responding. Escalating complex incidents to Senior Analysts for deeper analysis and resolution. Managing SOC incident queues. Maintaining and improving asset baselines across customer environments. Producing clear, insightful reports for both technical and non-technical audiences. Enhancing detection rules and use cases aligned to MITRE ATT&CK and threat-informed defence. What you'll bring: Hands-on experience with Microsoft Sentinel and Splunk. Knowledge of the MITRE ATT&CK framework. Understanding of client-server and multi-tier applications, databases, firewalls, VPNs and endpoint security. Solid networking fundamentals (TCP/IP, LAN/WAN, HTTP, SMTP, FTP, LDAP, etc.). Strong analytical thinking and structured problem-solving. An entry-level cyber security certification (e.g. Security+, CEH, CPSA) or similar. It would be great if you had: ? Scripting or programming skills (Python, PowerShell, Bash, Perl, C++). Broader SIEM experience (e.g. QRadar). Additional SOC or CREST certifications. If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent. Location: Hemel Hempstead. Security Clearance Level: SC. Internal Recruiter: Jane. Salary: £42,000 to £58,000. Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance and pension. Shift allowance. Sopra Steria: Our Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Apr 27, 2026
Full time
Ready for your next move in cyber security? Join our fast-growing Security Operations Centre, where you'll help defend multiple organisations across a wide range of industries - from critical infrastructure to complex enterprise environments. As part of our SOC team, you'll play a key role in strengthening and maturing our services, helping deliver smart, efficient and high-impact security outcomes for our clients. You won't just monitor alerts. You'll investigate, enhance detection capability, influence processes and help shape how we defend modern environments. You'll gain exposure to real-world threats, diverse technology stacks and large-scale operations - giving you the kind of hands-on experience that accelerates careers. If you're curious, analytical and enjoy solving problems that genuinely matter, this could be your next challenge. Our team operates a 24/7 SOC. This role involves working day and night shifts. Office based in Hemel Hempstead. You must be eligible for SC Clearance. What you'll be doing: Monitoring and analysing security alerts and events, conducting initial investigations responding. Escalating complex incidents to Senior Analysts for deeper analysis and resolution. Managing SOC incident queues. Maintaining and improving asset baselines across customer environments. Producing clear, insightful reports for both technical and non-technical audiences. Enhancing detection rules and use cases aligned to MITRE ATT&CK and threat-informed defence. What you'll bring: Hands-on experience with Microsoft Sentinel and Splunk. Knowledge of the MITRE ATT&CK framework. Understanding of client-server and multi-tier applications, databases, firewalls, VPNs and endpoint security. Solid networking fundamentals (TCP/IP, LAN/WAN, HTTP, SMTP, FTP, LDAP, etc.). Strong analytical thinking and structured problem-solving. An entry-level cyber security certification (e.g. Security+, CEH, CPSA) or similar. It would be great if you had: ? Scripting or programming skills (Python, PowerShell, Bash, Perl, C++). Broader SIEM experience (e.g. QRadar). Additional SOC or CREST certifications. If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent. Location: Hemel Hempstead. Security Clearance Level: SC. Internal Recruiter: Jane. Salary: £42,000 to £58,000. Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance and pension. Shift allowance. Sopra Steria: Our Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
We're expanding our Security Operations Centre in Farnborough and looking for sharp, collaborative L2 SOC Analysts to protect enterprise-scale environments across the Defence sector. You'll investigate real threats, tune detections, and make measurable impact-using Microsoft Sentinel, Splunk, and MISP. Your work fuels national security. Your growth fuels our mission. Role based on site in our Farnborough office and is shift work. 2 x 6am to 6pm, 2 x 6pm to 6am, 4 days off. You do need to be eligible for DV Clearance for this role, and cannot start until your clearance is through. What you'll be doing: Monitor, analyse security alerts and events, conduct initial investigations, and determine the appropriate response. Raise complex incidents to Senior Analysts. Manage SOC Incident queues. Support the maintenance of monitored asset baselines of the customer environments. Prepare reports for managed clients to both technical and non-technical audiences, Collaborate on improving detection rules and use cases aligned with Mitre Att&ck and threat-informed defense. Participate in a team effort to guarantee that corporate data and technology platform components are shielded from known threats. Collaborate with team members to maintain and update security incident documentation, including incident reports, analysis findings, and recommended mitigation strategies. Aid the development and use of threat intelligence throughout the service. Ability to work shifts from our office in Farnborough. What you'll bring: Experience demonstrated in Security Operations Centre. Experience using Microsoft Sentinel and Splunk. Knowledge and experience with Mitre Att&ck Framework. Basic knowledge of client-server applications, multi-tier web applications, relational databases, firewalls, VPNs, and enterprise AntiVirus products. Understanding of networking principles including TCP/IP, WANs, LANs and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP. Entry level cyber security certification (e.g. CompTIA Security+, CEH, CPSA). CREST Practitioner Intrusion Analyst/Blue Teams Level 1 or other SOC related certifications. Completed an academic module in cyber security or a related subject It would be great if you had: Programming and scripting such as Python, Perl, Bash, PowerShell, C++. CREST Practitioner Intrusion Analyst/Blue Teams Level 1 or other SOC related certifications. Experience with SIEM technologies, namely Sentinel and Splunk, with some experience with QRadar. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Permanent Location: Office based in Farnborough Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Jane Salary: To £58K Depending on experience, plus on shift allowance. Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension. Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Apr 27, 2026
Full time
We're expanding our Security Operations Centre in Farnborough and looking for sharp, collaborative L2 SOC Analysts to protect enterprise-scale environments across the Defence sector. You'll investigate real threats, tune detections, and make measurable impact-using Microsoft Sentinel, Splunk, and MISP. Your work fuels national security. Your growth fuels our mission. Role based on site in our Farnborough office and is shift work. 2 x 6am to 6pm, 2 x 6pm to 6am, 4 days off. You do need to be eligible for DV Clearance for this role, and cannot start until your clearance is through. What you'll be doing: Monitor, analyse security alerts and events, conduct initial investigations, and determine the appropriate response. Raise complex incidents to Senior Analysts. Manage SOC Incident queues. Support the maintenance of monitored asset baselines of the customer environments. Prepare reports for managed clients to both technical and non-technical audiences, Collaborate on improving detection rules and use cases aligned with Mitre Att&ck and threat-informed defense. Participate in a team effort to guarantee that corporate data and technology platform components are shielded from known threats. Collaborate with team members to maintain and update security incident documentation, including incident reports, analysis findings, and recommended mitigation strategies. Aid the development and use of threat intelligence throughout the service. Ability to work shifts from our office in Farnborough. What you'll bring: Experience demonstrated in Security Operations Centre. Experience using Microsoft Sentinel and Splunk. Knowledge and experience with Mitre Att&ck Framework. Basic knowledge of client-server applications, multi-tier web applications, relational databases, firewalls, VPNs, and enterprise AntiVirus products. Understanding of networking principles including TCP/IP, WANs, LANs and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP. Entry level cyber security certification (e.g. CompTIA Security+, CEH, CPSA). CREST Practitioner Intrusion Analyst/Blue Teams Level 1 or other SOC related certifications. Completed an academic module in cyber security or a related subject It would be great if you had: Programming and scripting such as Python, Perl, Bash, PowerShell, C++. CREST Practitioner Intrusion Analyst/Blue Teams Level 1 or other SOC related certifications. Experience with SIEM technologies, namely Sentinel and Splunk, with some experience with QRadar. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Permanent Location: Office based in Farnborough Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Jane Salary: To £58K Depending on experience, plus on shift allowance. Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension. Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Are you a Detection Engineer ready to take on the fight against modern adversaries? Join a well-established SOC working with high-profile Defence clients, where your expertise genuinely matters. In this hands-on technical role, you'll own the end-to-end design, development and maturity of detection logic across SIEM platforms-engineering effective responses to real-world attacker techniques. You'll operate with a high degree of autonomy, acting as a trusted SME across multiple secure environments within a complex MSSP setting. This is a standout opportunity to advance your career at the sharp end of cyber defence. Location: Hybrid working - 2 days per week in our Farnborough office. Security: You must hold or be eligible for SC Clearance. What you'll be doing: ? Design, build, test and continuously refine advanced SIEM detection logic, including rules, correlations and analytics. Research emerging threats, vulnerabilities and adversary TTPs, mapping them to MITRE ATT&CK to close detection and visibility gaps. Tune and validate detections to minimise false positives and deliver high-fidelity alerts for SOC analysts. Act as a technical authority, providing expert guidance to SOC Analysts, Architects and Engineers to strengthen overall detection capability. Define, implement and maintain technical detection standards across environments. Clearly communicate complex technical risks and detection logic to both technical teams and non-technical stakeholders. What you'll bring: Deep SIEM expertise, building advanced detection logic, automation and complex queries in Splunk (SPL) and Microsoft Sentinel (KQL). A proven track record delivering complex detection engineering projects within enterprise or MSSP environments. Strong analytical skills, with the ability to break down sophisticated attacks into actionable detection patterns. Confidence to own technical delivery end-to-end, driving work through to completion with minimal escalation. Expert knowledge of MITRE ATT&CK, with real-world application in detection engineering. A BSc in Computer Science, IT, or a related discipline. Solid scripting skills in Python, PowerShell, or similar, supporting automation and data manipulation. Experience developing detections in QRadar and/or conducting EDR-focused threat hunting (e.g. CrowdStrike, Microsoft Defender for Endpoint). Broad infrastructure awareness across Cloud (Azure/AWS), on-prem, and SaaS / PaaS / IaaS environments. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent. Location: Hybrid: 2 days per week in Farnborough. Security Clearance Level: SC Cleared or eligible. Internal Recruiter: Jane. Salary: To £65,000. Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance and pension. Sopra Steria: Our Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Apr 27, 2026
Full time
Are you a Detection Engineer ready to take on the fight against modern adversaries? Join a well-established SOC working with high-profile Defence clients, where your expertise genuinely matters. In this hands-on technical role, you'll own the end-to-end design, development and maturity of detection logic across SIEM platforms-engineering effective responses to real-world attacker techniques. You'll operate with a high degree of autonomy, acting as a trusted SME across multiple secure environments within a complex MSSP setting. This is a standout opportunity to advance your career at the sharp end of cyber defence. Location: Hybrid working - 2 days per week in our Farnborough office. Security: You must hold or be eligible for SC Clearance. What you'll be doing: ? Design, build, test and continuously refine advanced SIEM detection logic, including rules, correlations and analytics. Research emerging threats, vulnerabilities and adversary TTPs, mapping them to MITRE ATT&CK to close detection and visibility gaps. Tune and validate detections to minimise false positives and deliver high-fidelity alerts for SOC analysts. Act as a technical authority, providing expert guidance to SOC Analysts, Architects and Engineers to strengthen overall detection capability. Define, implement and maintain technical detection standards across environments. Clearly communicate complex technical risks and detection logic to both technical teams and non-technical stakeholders. What you'll bring: Deep SIEM expertise, building advanced detection logic, automation and complex queries in Splunk (SPL) and Microsoft Sentinel (KQL). A proven track record delivering complex detection engineering projects within enterprise or MSSP environments. Strong analytical skills, with the ability to break down sophisticated attacks into actionable detection patterns. Confidence to own technical delivery end-to-end, driving work through to completion with minimal escalation. Expert knowledge of MITRE ATT&CK, with real-world application in detection engineering. A BSc in Computer Science, IT, or a related discipline. Solid scripting skills in Python, PowerShell, or similar, supporting automation and data manipulation. Experience developing detections in QRadar and/or conducting EDR-focused threat hunting (e.g. CrowdStrike, Microsoft Defender for Endpoint). Broad infrastructure awareness across Cloud (Azure/AWS), on-prem, and SaaS / PaaS / IaaS environments. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent. Location: Hybrid: 2 days per week in Farnborough. Security Clearance Level: SC Cleared or eligible. Internal Recruiter: Jane. Salary: To £65,000. Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance and pension. Sopra Steria: Our Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, whereve
Apr 27, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one's contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you'll do Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we're looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, whereve
Chemistry Laboratory Technician Location: Cambridge, UK Salary: 13 - 14 p/h (commensurate with experience) Duration: Anticipated 12 month contract initially Proclinical is working alongside a discovery-focused life sciences organisation which is based in Cambridge and is seeking a Chemistry Laboratory Technician to join its laboratory operations team. This is a hands-on, lab-based role supporting day-to-day chemistry lab activities within a modern drug discovery environment. The position is central to ensuring laboratories run smoothly, enabling scientists to focus on core research and discovery work. It will primarily support the Chemistry function, with scope to provide wider operational support across related scientific teams as the organisation continues to grow. Key Responsibilities include; Laboratory & Inventory Support Register incoming chemicals into the laboratory inventory system Manage consumables, reagents and solvent stock using structured stock control processes (e.g. Kanban) Place chemical and consumable orders via catalogue and non-catalogue systems Waste & Compliance Prepare, label and manage chemical waste streams in line with regulatory requirements Coordinate waste collections with internal and campus-wide teams Support COSHH documentation for laboratory technician activities Laboratory Operations General laboratory housekeeping and support tasks Dry ice top-ups, liquid nitrogen refills and gas cylinder checks Preparation of solutions and LC?MS solvent management Routine fume hood airflow checks Monitor and replenish PPE, spill kits and first aid supplies Coordinate lab coat laundering Equipment Support Basic support of open-access analytical equipment (e.g. LC?MS, NMR), including solvent management and routine checks Raise maintenance requests and liaise with vendors where required Cross Functional Support Provide operational resilience across other laboratory functions, including biology, compound management and DMPK as needed Experience & Skills: Demonstrable experience working in a laboratory environment Good understanding of laboratory operations, safety and compliance Strong organisational skills with attention to detail Comfortable working independently and as part of a multidisciplinary team Competent IT skills (e.g. Microsoft Office) Desirable (but not essential): Degree in Chemistry or a related scientific discipline Knowledge of COSHH and chemical inventory systems Exposure to LC?MS, NMR or HPLC in a support capacity Experience with procurement or stock management systems If you are having difficulty in applying or if you have any questions, please contact Neil Walton at (url removed). If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists please request a call back at the top of this page. Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Proclinical is acting as an Employment Agency in relation to this vacancy. By submitting this application, you confirm that you've read and understood our privacy policy, which informs you how we process and safeguard your data - (url removed)
Apr 27, 2026
Contractor
Chemistry Laboratory Technician Location: Cambridge, UK Salary: 13 - 14 p/h (commensurate with experience) Duration: Anticipated 12 month contract initially Proclinical is working alongside a discovery-focused life sciences organisation which is based in Cambridge and is seeking a Chemistry Laboratory Technician to join its laboratory operations team. This is a hands-on, lab-based role supporting day-to-day chemistry lab activities within a modern drug discovery environment. The position is central to ensuring laboratories run smoothly, enabling scientists to focus on core research and discovery work. It will primarily support the Chemistry function, with scope to provide wider operational support across related scientific teams as the organisation continues to grow. Key Responsibilities include; Laboratory & Inventory Support Register incoming chemicals into the laboratory inventory system Manage consumables, reagents and solvent stock using structured stock control processes (e.g. Kanban) Place chemical and consumable orders via catalogue and non-catalogue systems Waste & Compliance Prepare, label and manage chemical waste streams in line with regulatory requirements Coordinate waste collections with internal and campus-wide teams Support COSHH documentation for laboratory technician activities Laboratory Operations General laboratory housekeeping and support tasks Dry ice top-ups, liquid nitrogen refills and gas cylinder checks Preparation of solutions and LC?MS solvent management Routine fume hood airflow checks Monitor and replenish PPE, spill kits and first aid supplies Coordinate lab coat laundering Equipment Support Basic support of open-access analytical equipment (e.g. LC?MS, NMR), including solvent management and routine checks Raise maintenance requests and liaise with vendors where required Cross Functional Support Provide operational resilience across other laboratory functions, including biology, compound management and DMPK as needed Experience & Skills: Demonstrable experience working in a laboratory environment Good understanding of laboratory operations, safety and compliance Strong organisational skills with attention to detail Comfortable working independently and as part of a multidisciplinary team Competent IT skills (e.g. Microsoft Office) Desirable (but not essential): Degree in Chemistry or a related scientific discipline Knowledge of COSHH and chemical inventory systems Exposure to LC?MS, NMR or HPLC in a support capacity Experience with procurement or stock management systems If you are having difficulty in applying or if you have any questions, please contact Neil Walton at (url removed). If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists please request a call back at the top of this page. Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Proclinical is acting as an Employment Agency in relation to this vacancy. By submitting this application, you confirm that you've read and understood our privacy policy, which informs you how we process and safeguard your data - (url removed)
Self-Employed Recruitment Consultant Bradford & Marsh Consulting is expanding. We're looking for an experienced recruiter who wants the freedom of working for themselves without the admin, or overhead that usually comes with it. You bring the billings. We provide the platform. What you get: Fully remote working. Full access to our internal systems and job board credits across the major boards. Company email, phone system, and LinkedIn presence. A branded laptop provided (cost repayable from future billings). All invoicing, credit control, and client chasing handled by us. A proper brand to work under. Two experienced founders to bounce deals off when you need a second pair of eyes. What we're looking for: A proven recruiter with a live desk or network you can activate quickly. Someone who wants autonomy but values being part of something credible. Sectors we cover: Financial services, legal, insurance, and managed IT are our strongest areas, though we're open to recruiters with established desks in adjacent professional services. If you want autonomy, a generous split, and a credible brand behind you, let's talk.
Apr 27, 2026
Full time
Self-Employed Recruitment Consultant Bradford & Marsh Consulting is expanding. We're looking for an experienced recruiter who wants the freedom of working for themselves without the admin, or overhead that usually comes with it. You bring the billings. We provide the platform. What you get: Fully remote working. Full access to our internal systems and job board credits across the major boards. Company email, phone system, and LinkedIn presence. A branded laptop provided (cost repayable from future billings). All invoicing, credit control, and client chasing handled by us. A proper brand to work under. Two experienced founders to bounce deals off when you need a second pair of eyes. What we're looking for: A proven recruiter with a live desk or network you can activate quickly. Someone who wants autonomy but values being part of something credible. Sectors we cover: Financial services, legal, insurance, and managed IT are our strongest areas, though we're open to recruiters with established desks in adjacent professional services. If you want autonomy, a generous split, and a credible brand behind you, let's talk.
Entry Level Recruitment Consultant Reperio Human Capital is one of Ireland's most reputable and successful niche IT recruitment consultancies. Specialising in the IT & Software recruitment market, we have positioned ourselves in one of the fastest growing and competitive markets in Ireland and have recently expanded our operation into the USA technology sector. This is a sales-focused role, and we are searching for someone who is confident, professional, and ambitious to kick-start their recruitment career. The successful candidate will thrive in a competitive and fast-paced sales environment. What you can expect As one of our Trainee IT specialist recruiters, you'll have responsibility for managing your own niche market. You will manage the end-to-end recruitment process, which will involve networking with clients and IT professionals within your market. You'll have the ability to earn commission from day one on top of your base salary, and receive on-the-job training and support through our internal training programme, dedicated internal trainer, and your team leader. Training & Development Opportunity to build your career within a dynamic and growing company 8-10 week structured training programme with an onsite trainer, tailored to you Direct mentoring from your team leader and experienced consultants, who provide ongoing support and guidance Progression Opportunities Clear and transparent career progression pathways with achievable targets Merit-based progression structure rewarding performance, not length of service Additional progression opportunities beyond our Belfast office, including the potential to relocate to our Florida office Incentives Competitive base salaries starting at 25,000, with an uncapped and highly lucrative commission scheme Uncapped monthly commission (successful consultants can earn anywhere from 1,000 to 15,000+ per month), offering significant earning potential in the NI market Regular incentives including international team-building experiences, with recent destinations including Tampa (Florida), Nashville, Dubrovnik, and Paris Additional bonus opportunities during your first 6 months as a Trainee Recruitment Consultant (on top of commission) Sociable and friendly office environment with regular incentives and team-building events Belfast city centre-based office equipped with showers and a modern onsite gym What else? Your activity, effort, and intent will all be recognised, with a strong focus on quality and consultative working We do not believe in micro-management; consultants are encouraged to work autonomously and structure their own days and weeks You are in control of your earnings - our uncapped commission structure gives you the ability to significantly influence your take-home salary To be successful Previous experience in a sales or customer-facing role Highly motivated and able to thrive under pressure Experience working towards sales targets and KPIs Excellent communication skills with the ability to present to various stakeholders Financially driven and motivated by earning potential If you're interested in working with Reperio and joining us as an Entry Level Recruitment Consultant, please apply via the link provided. Reperio Human Capital acts as an Employment Agency and an Employment Business.
Apr 27, 2026
Full time
Entry Level Recruitment Consultant Reperio Human Capital is one of Ireland's most reputable and successful niche IT recruitment consultancies. Specialising in the IT & Software recruitment market, we have positioned ourselves in one of the fastest growing and competitive markets in Ireland and have recently expanded our operation into the USA technology sector. This is a sales-focused role, and we are searching for someone who is confident, professional, and ambitious to kick-start their recruitment career. The successful candidate will thrive in a competitive and fast-paced sales environment. What you can expect As one of our Trainee IT specialist recruiters, you'll have responsibility for managing your own niche market. You will manage the end-to-end recruitment process, which will involve networking with clients and IT professionals within your market. You'll have the ability to earn commission from day one on top of your base salary, and receive on-the-job training and support through our internal training programme, dedicated internal trainer, and your team leader. Training & Development Opportunity to build your career within a dynamic and growing company 8-10 week structured training programme with an onsite trainer, tailored to you Direct mentoring from your team leader and experienced consultants, who provide ongoing support and guidance Progression Opportunities Clear and transparent career progression pathways with achievable targets Merit-based progression structure rewarding performance, not length of service Additional progression opportunities beyond our Belfast office, including the potential to relocate to our Florida office Incentives Competitive base salaries starting at 25,000, with an uncapped and highly lucrative commission scheme Uncapped monthly commission (successful consultants can earn anywhere from 1,000 to 15,000+ per month), offering significant earning potential in the NI market Regular incentives including international team-building experiences, with recent destinations including Tampa (Florida), Nashville, Dubrovnik, and Paris Additional bonus opportunities during your first 6 months as a Trainee Recruitment Consultant (on top of commission) Sociable and friendly office environment with regular incentives and team-building events Belfast city centre-based office equipped with showers and a modern onsite gym What else? Your activity, effort, and intent will all be recognised, with a strong focus on quality and consultative working We do not believe in micro-management; consultants are encouraged to work autonomously and structure their own days and weeks You are in control of your earnings - our uncapped commission structure gives you the ability to significantly influence your take-home salary To be successful Previous experience in a sales or customer-facing role Highly motivated and able to thrive under pressure Experience working towards sales targets and KPIs Excellent communication skills with the ability to present to various stakeholders Financially driven and motivated by earning potential If you're interested in working with Reperio and joining us as an Entry Level Recruitment Consultant, please apply via the link provided. Reperio Human Capital acts as an Employment Agency and an Employment Business.
We're working with a fast-growing B2C healthcare retailer to hire a Customer Service/Experience Manager at a key stage of their journey. This is a transformation role, focused on evolving a reactive support function into a proactive, efficient, and tech-enabled customer success operation. You'll take ownership of the end-to-end customer experience while leading a team of 6 remote support agents. Alongside managing escalations, your focus will be on improving how the function operates; introducing better processes, optimising tools like Zendesk, and implementing automation and AI to reduce manual workload and improve customer engagement. The goal is to build a function that not only supports customers but actively drives retention, efficiency, and growth. This role sits at the centre of the business, working closely with operations, logistics, and product teams to ensure a seamless customer journey. You'll act as the voice of the customer internally, using data and insight to identify trends, improve service delivery, and influence decision-making. The position is hybrid, with an expectation of four days a week in the office to begin with, with flexibility to move to three days over time. We're looking for someone with experience in customer success or support who brings a strong operational mindset and is comfortable working in a high-volume environment. You should be confident in implementing new systems or processes and ideally have had exposure to automation or AI within a customer function. Backgrounds in B2C businesses, particularly retail or companies selling physical products at scale, are especially relevant, though we're open to broader experience. Any exposure to healthcare or regulated environments would be a bonus. This opportunity would suit someone who is hands-on, pragmatic, and commercially aware-either a step-up candidate ready to take ownership or an experienced operator who enjoys building and improving functions in a scaling business. If you're interested in shaping a customer success function and using technology to drive smarter, more efficient ways of working, we'd love to hear from you. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Apr 27, 2026
Full time
We're working with a fast-growing B2C healthcare retailer to hire a Customer Service/Experience Manager at a key stage of their journey. This is a transformation role, focused on evolving a reactive support function into a proactive, efficient, and tech-enabled customer success operation. You'll take ownership of the end-to-end customer experience while leading a team of 6 remote support agents. Alongside managing escalations, your focus will be on improving how the function operates; introducing better processes, optimising tools like Zendesk, and implementing automation and AI to reduce manual workload and improve customer engagement. The goal is to build a function that not only supports customers but actively drives retention, efficiency, and growth. This role sits at the centre of the business, working closely with operations, logistics, and product teams to ensure a seamless customer journey. You'll act as the voice of the customer internally, using data and insight to identify trends, improve service delivery, and influence decision-making. The position is hybrid, with an expectation of four days a week in the office to begin with, with flexibility to move to three days over time. We're looking for someone with experience in customer success or support who brings a strong operational mindset and is comfortable working in a high-volume environment. You should be confident in implementing new systems or processes and ideally have had exposure to automation or AI within a customer function. Backgrounds in B2C businesses, particularly retail or companies selling physical products at scale, are especially relevant, though we're open to broader experience. Any exposure to healthcare or regulated environments would be a bonus. This opportunity would suit someone who is hands-on, pragmatic, and commercially aware-either a step-up candidate ready to take ownership or an experienced operator who enjoys building and improving functions in a scaling business. If you're interested in shaping a customer success function and using technology to drive smarter, more efficient ways of working, we'd love to hear from you. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
