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Customer Outcomes Assurance Coach
M&GPrudential Stirling, Stirlingshire
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Role: The Customer Outcomes Assurance Coach plays a pivotal role in ensuring high-quality customer outcomes across complaints handling, onboarding, and complex servicing. This role supports a multi-functional, digitally-led operation and champions best practice through coaching, training, and quality assurance. The Coach fosters a culture of continuous improvement, collaboration, and regulatory compliance, aligned with M&G's values and HR policies. Main responsibilities: Deliver structured 1:1 and group coaching sessions across voice, secure message, webchat, and complaints functions, using recognised coaching models. Facilitate onboarding and capability development for new and existing colleagues, focusing on product knowledge, servicing processes, and complaint handling. Conduct quality assurance reviews of customer interactions, including call listening and complaint resolution audits, ensuring alignment with FCA, FOS, and internal standards. Participate in consistency meetings and peer reviews to uphold audit accuracy and calibration across the team. Perform root cause and trend analysis to identify areas for improvement and inform coaching focus. Act as a subject matter expert (SME) for product and process knowledge, supporting colleagues in resolving complex queries. Maintain team engagement through side-by-sides, feedback loops, and regular coaching communications. Collaborate with the Training & Knowledge Content Specialist to ensure training materials reflect current processes and regulatory expectations. Maintain and govern knowledge items, guidance materials, and feedback channels to ensure accessibility, relevance, and continuous improvement. Escalate risks appropriately and promote a positive risk and control culture through coaching and QA activity. Key Knowledge, Skills & Experience Proven experience in relevant Serviced products in the area, complaint handling, quality assurance, and customer service within a regulated environment. Essential Skills - Successful candidate must have previous Call Framework experience, Contact Centre experience and complaint handling experience Clear Communication Skills - a natural ability to explain complex information clearly and simply using excellent written and oral communication Strong understanding of financial services regulations, especially in pensions and retirement accounts. Skilled in coaching, training delivery, and performance improvement. Excellent written and verbal communication skills. Demonstrates learning agility and adaptability in a fast-paced area Builds collaborative relationships and fosters trust and accountability. Work Level : Experienced Colleague Recruiter: Hollie Doran Location: Stirling (Hybrid 2 - 3 days in the office per week) What we offer:At M&G, we're committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include: As a savings and Investments firm we are proud to offer a valuable pension scheme of 18% , with 13% made up of Employer Contributions and 5% Employee Contributions .We also offer Share Save and our Share Incentive Plan , together with access to financial wellbeing and support services - to help give you real confidence to put your money to work. Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy - to balance your work and personal commitments. Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture. Health & Protection cover including Private Healthcare , Critical Illness cover and Life Assurance for you, with family options - for peace of mind.To explore more about life at M&G and our full benefits offering, visitWe have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.M&G is also proud to be a , and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: &G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide.As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Apr 16, 2026
Full time
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Role: The Customer Outcomes Assurance Coach plays a pivotal role in ensuring high-quality customer outcomes across complaints handling, onboarding, and complex servicing. This role supports a multi-functional, digitally-led operation and champions best practice through coaching, training, and quality assurance. The Coach fosters a culture of continuous improvement, collaboration, and regulatory compliance, aligned with M&G's values and HR policies. Main responsibilities: Deliver structured 1:1 and group coaching sessions across voice, secure message, webchat, and complaints functions, using recognised coaching models. Facilitate onboarding and capability development for new and existing colleagues, focusing on product knowledge, servicing processes, and complaint handling. Conduct quality assurance reviews of customer interactions, including call listening and complaint resolution audits, ensuring alignment with FCA, FOS, and internal standards. Participate in consistency meetings and peer reviews to uphold audit accuracy and calibration across the team. Perform root cause and trend analysis to identify areas for improvement and inform coaching focus. Act as a subject matter expert (SME) for product and process knowledge, supporting colleagues in resolving complex queries. Maintain team engagement through side-by-sides, feedback loops, and regular coaching communications. Collaborate with the Training & Knowledge Content Specialist to ensure training materials reflect current processes and regulatory expectations. Maintain and govern knowledge items, guidance materials, and feedback channels to ensure accessibility, relevance, and continuous improvement. Escalate risks appropriately and promote a positive risk and control culture through coaching and QA activity. Key Knowledge, Skills & Experience Proven experience in relevant Serviced products in the area, complaint handling, quality assurance, and customer service within a regulated environment. Essential Skills - Successful candidate must have previous Call Framework experience, Contact Centre experience and complaint handling experience Clear Communication Skills - a natural ability to explain complex information clearly and simply using excellent written and oral communication Strong understanding of financial services regulations, especially in pensions and retirement accounts. Skilled in coaching, training delivery, and performance improvement. Excellent written and verbal communication skills. Demonstrates learning agility and adaptability in a fast-paced area Builds collaborative relationships and fosters trust and accountability. Work Level : Experienced Colleague Recruiter: Hollie Doran Location: Stirling (Hybrid 2 - 3 days in the office per week) What we offer:At M&G, we're committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include: As a savings and Investments firm we are proud to offer a valuable pension scheme of 18% , with 13% made up of Employer Contributions and 5% Employee Contributions .We also offer Share Save and our Share Incentive Plan , together with access to financial wellbeing and support services - to help give you real confidence to put your money to work. Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy - to balance your work and personal commitments. Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture. Health & Protection cover including Private Healthcare , Critical Illness cover and Life Assurance for you, with family options - for peace of mind.To explore more about life at M&G and our full benefits offering, visitWe have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.M&G is also proud to be a , and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: &G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide.As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Global Payroll Manager - Europe
Vaco by Highspring
Global Payroll Manager - Europe Role Location Work Arrangement: On site, South East England (within practical commuting distance of the Western Greater London / Thames Valley corridor) Confidentiality Notice: Exact office location to be disclosed at shortlist stage only Eligibility & Engagement Criteria This position requires in-office work with some hybrid flexibility, please note that this is not a remote position. Applicants must already be locally based within a reasonable commuting distance Candidates must possess the legal, unrestricted right to work in the UK The organisation does not provide visa sponsorship, either now or in the future This opportunity is offered on a permanent, direct?employment basis only (no contract?to?hire, umbrella, or third?party arrangements) Remuneration Base Salary: £75,000-£85,000 ( Please note, final number within provided salary range will be dependent on transferable skills and requirements in alignment with the job description ) Annual Bonus: 15% target Role Overview This position oversees payroll operations for a broad international employee population spread across multiple European jurisdictions. The Global Payroll Manager ensures that pay cycles run smoothly, that country?specific regulations are followed, and that internal teams receive consistent guidance and support. The role requires someone who is comfortable blending leadership responsibilities with hands-on operational work. The ideal leader thrives in an environment where processes have recently evolved and where reinforcing structure, stability, and predictability is essential. Collaboration with cross?functional partners: including HR services, finance functions, benefits, compliance teams, and local business leaders is a central part of the job. Key Responsibilities Oversee end?to?end payroll activities across several European countries, ensuring accuracy, timeliness, and adherence to local requirements Drive operational consistency following recent process and system updates Provide daily oversight and guidance to maintain strong controls, clear workflows, and reliable payroll execution Stay actively engaged in the operational details, including data validation, issue resolution, and country?specific nuances Investigate variances, address compliance risks, and implement corrective measures when needed Safeguard compliance with company-side policies and local employment, tax, and statutory rules Support internal and external audit requests through documentation, metrics, and ongoing governance Manage relationships with internal leadership or outsourced payroll providers, escalating and resolving issues as appropriate Work closely with HR and business partners to support employee changes, compensation events, and operational needs Lead and develop a geographically spread payroll team, building capability and a cohesive working environment Promote an environment of accountability, operational discipline, and continuous improvement Qualifications 7+ years working in payroll, ideally including experience across several European or multi?country environments Background managing remote or distributed team members Direct hands-on processing experience for at least two countries Bachelor's degree in business, finance, HR, or a related discipline Professional payroll qualification preferred (regional or global certifications welcome) Competencies & Skills Strong understanding of payroll legislation, statutory obligations, and operational nuances across Europe Able to operate as a working leader: comfortable shifting between detailed execution and strategic oversight Demonstrated ability to mentor and guide team members Experience partnering with outsourced providers or third?party service organizations Excellent attention to detail with the ability to troubleshoot and resolve complex issues Strong communication skills and comfort working across time zones and functions Familiarity with payroll technologies, integrations, and data standards Comfortable working in a dynamic environment with evolving processes and organizational structures Equal Opportunity Employer Our client is an equal opportunity employer and considers all qualified applicants without regard to race, color, age, religion, sex, gender identity or expression, sexual orientation, marital status, national origin, disability, veteran status, or any other protected characteristic. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law . click apply for full job details
Apr 16, 2026
Full time
Global Payroll Manager - Europe Role Location Work Arrangement: On site, South East England (within practical commuting distance of the Western Greater London / Thames Valley corridor) Confidentiality Notice: Exact office location to be disclosed at shortlist stage only Eligibility & Engagement Criteria This position requires in-office work with some hybrid flexibility, please note that this is not a remote position. Applicants must already be locally based within a reasonable commuting distance Candidates must possess the legal, unrestricted right to work in the UK The organisation does not provide visa sponsorship, either now or in the future This opportunity is offered on a permanent, direct?employment basis only (no contract?to?hire, umbrella, or third?party arrangements) Remuneration Base Salary: £75,000-£85,000 ( Please note, final number within provided salary range will be dependent on transferable skills and requirements in alignment with the job description ) Annual Bonus: 15% target Role Overview This position oversees payroll operations for a broad international employee population spread across multiple European jurisdictions. The Global Payroll Manager ensures that pay cycles run smoothly, that country?specific regulations are followed, and that internal teams receive consistent guidance and support. The role requires someone who is comfortable blending leadership responsibilities with hands-on operational work. The ideal leader thrives in an environment where processes have recently evolved and where reinforcing structure, stability, and predictability is essential. Collaboration with cross?functional partners: including HR services, finance functions, benefits, compliance teams, and local business leaders is a central part of the job. Key Responsibilities Oversee end?to?end payroll activities across several European countries, ensuring accuracy, timeliness, and adherence to local requirements Drive operational consistency following recent process and system updates Provide daily oversight and guidance to maintain strong controls, clear workflows, and reliable payroll execution Stay actively engaged in the operational details, including data validation, issue resolution, and country?specific nuances Investigate variances, address compliance risks, and implement corrective measures when needed Safeguard compliance with company-side policies and local employment, tax, and statutory rules Support internal and external audit requests through documentation, metrics, and ongoing governance Manage relationships with internal leadership or outsourced payroll providers, escalating and resolving issues as appropriate Work closely with HR and business partners to support employee changes, compensation events, and operational needs Lead and develop a geographically spread payroll team, building capability and a cohesive working environment Promote an environment of accountability, operational discipline, and continuous improvement Qualifications 7+ years working in payroll, ideally including experience across several European or multi?country environments Background managing remote or distributed team members Direct hands-on processing experience for at least two countries Bachelor's degree in business, finance, HR, or a related discipline Professional payroll qualification preferred (regional or global certifications welcome) Competencies & Skills Strong understanding of payroll legislation, statutory obligations, and operational nuances across Europe Able to operate as a working leader: comfortable shifting between detailed execution and strategic oversight Demonstrated ability to mentor and guide team members Experience partnering with outsourced providers or third?party service organizations Excellent attention to detail with the ability to troubleshoot and resolve complex issues Strong communication skills and comfort working across time zones and functions Familiarity with payroll technologies, integrations, and data standards Comfortable working in a dynamic environment with evolving processes and organizational structures Equal Opportunity Employer Our client is an equal opportunity employer and considers all qualified applicants without regard to race, color, age, religion, sex, gender identity or expression, sexual orientation, marital status, national origin, disability, veteran status, or any other protected characteristic. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law . click apply for full job details
Hybrid Service Admin & Dispatch Coordinator (SAP/ServiceMax)
Antal International Network Watford, Hertfordshire
Service Administrator Dispatch Coordinator Service Administrator / Dispatch Coordinator £29,000 - £32,000 per annum 3 days office / 2 days home Watford About the Role We're looking for a proactive Service Administrator / Dispatch Coordinator to join a leading organisation on a 6-month fixed-term contract (with potential extension). You'll be at the heart of the Service Department, managing day-to-day administration, coordinating engineer schedules, and ensuring customers are kept informed. This is a hybrid role offering flexibility, with three days in the office and two from home. Key Responsibilities Schedule and dispatch Field Service Engineers efficiently to meet customer needs. Manage service contracts, quotes, work orders, and invoicing via ServiceMax and SAP . Liaise with customers, Sales, and Technical Support to keep all stakeholders updated. Order and ship spare parts, including urgent requests. Maintain accurate records, data, and reporting in line with company standards. Support preventative maintenance planning and ensure compliance with service agreements. What We're Looking For Proven administration experience, ideally within a service organisation. Strong knowledge of SAP ; ServiceMax experience is a plus. Excellent organisation, time management, and problem-solving skills. Strong communication skills with internal teams and external customers. Flexible, adaptable, and willing to learn; some European travel for training may be required. Why You'll Love This Role Competitive salary : £29,000 - £32,000 per year Hybrid working : 3 days in office, 2 days from home Generous benefits package : 25 days' holiday + public holidays, birthday leave, life assurance, BUPA & dental insurance, pension, bike-to-work scheme, flexible gym membership Upload your resume and our tool will compare it to the requirements for this job like recruiters do.
Apr 16, 2026
Full time
Service Administrator Dispatch Coordinator Service Administrator / Dispatch Coordinator £29,000 - £32,000 per annum 3 days office / 2 days home Watford About the Role We're looking for a proactive Service Administrator / Dispatch Coordinator to join a leading organisation on a 6-month fixed-term contract (with potential extension). You'll be at the heart of the Service Department, managing day-to-day administration, coordinating engineer schedules, and ensuring customers are kept informed. This is a hybrid role offering flexibility, with three days in the office and two from home. Key Responsibilities Schedule and dispatch Field Service Engineers efficiently to meet customer needs. Manage service contracts, quotes, work orders, and invoicing via ServiceMax and SAP . Liaise with customers, Sales, and Technical Support to keep all stakeholders updated. Order and ship spare parts, including urgent requests. Maintain accurate records, data, and reporting in line with company standards. Support preventative maintenance planning and ensure compliance with service agreements. What We're Looking For Proven administration experience, ideally within a service organisation. Strong knowledge of SAP ; ServiceMax experience is a plus. Excellent organisation, time management, and problem-solving skills. Strong communication skills with internal teams and external customers. Flexible, adaptable, and willing to learn; some European travel for training may be required. Why You'll Love This Role Competitive salary : £29,000 - £32,000 per year Hybrid working : 3 days in office, 2 days from home Generous benefits package : 25 days' holiday + public holidays, birthday leave, life assurance, BUPA & dental insurance, pension, bike-to-work scheme, flexible gym membership Upload your resume and our tool will compare it to the requirements for this job like recruiters do.
Senior Product Manager, Growth London
Checkout Ltd
Link to Privacy Policy Link to Cookie Policy Company Description is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description Growth (Sr.) Product Manager: Flow/Remember MeThe Interfaces team at is responsible for large parts of the Connect (helping customers seamlessly connect to our Global Payments Network) and Manage (helping customers orchestrate payments and finances) portfolio of products.Flow is our flagship product in the Connect suite, offering a pre-built, customizable payment user interface that merchants can embed directly into their checkout experience across both web and mobile native applications. With 25+ payment methods dynamically presented and its range of optimizations, Flow reduces time to market, accelerates global expansion and delivers best-in-class performance for our customers, all while simplifying compliance and security. As a Growth Product Manager focused on Flow/Remember Me, you will play a critical role in driving merchant and user acquisition, and growth by optimizing the core user journey on the front end and end to end flows across our internal systems and working with key cross-functional stakeholders including Commercial. You will be a key driver in identifying opportunities to improve end-to-end performance, including conversion, acceptance rates, and fraud/risk implications for Flow. Key responsibilities: Own the end to end flow/Remember Me: Analyze user interaction, identify areas for improvement, and design experiments to optimize the payment experience, feature adoption, and key conversion funnels within Flow. Drive growth initiatives: Develop and execute data-driven strategies to improve our performance metrics while reducing cost and risk. GTM with Collaborate cross-functionally: Work closely with marketing, commercial to champion flow in addition to engineering, design, data to implement and iterate on new features and product improvements. Garner deep customer insights: Gather insights from merchants and users through regular engagement, surveys, interviews, and A/B testing to understand their needs and pain points. Monitor and analyze key metrics: Track and analyze key performance indicators (KPIs) to measure the effectiveness of growth initiatives and identify areas for optimization. This includes metrics like load times, time to interact, conversion rate, acceptance rate, fraud rate, user signup, repeat purchase and more. Stay ahead of the curve: Research and stay informed about the latest trends within the company and outside around the payments industry, including emerging technologies, competitive landscapes, and regulatory changes. Gain a deep understanding of 's customers and business. About you: Proven experience: 5-7 years of experience as a Growth Product Manager or in a similar role with a focus on user flow optimization, ideally within the fintech or payments industry. Data-driven mindset: Strong analytical skills with the ability to interpret data, draw insights, and make data-informed decisions. Growth hacking expertise: Familiarity with a wide range of experimentation and growth hacking techniques and a proven track record of driving user growth. User-centric approach: Passionate about understanding merchant needs and creating seamless and enjoyable user experiences. Excellent communication skills: Ability to clearly communicate ideas and collaborate effectively with cross-functional teams. Proactive and results-oriented: A self-starter with a strong work ethic and a bias towards action. Leadership: Excellent at collaborating with stakeholders in product, engineering, commercial, and business teams proactively, demonstrating high EQ and influencing skills. Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one.Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands.We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.to learn more about our culture, open roles, and what drives us.For a closer look at daily life at follow us on and
Apr 16, 2026
Full time
Link to Privacy Policy Link to Cookie Policy Company Description is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description Growth (Sr.) Product Manager: Flow/Remember MeThe Interfaces team at is responsible for large parts of the Connect (helping customers seamlessly connect to our Global Payments Network) and Manage (helping customers orchestrate payments and finances) portfolio of products.Flow is our flagship product in the Connect suite, offering a pre-built, customizable payment user interface that merchants can embed directly into their checkout experience across both web and mobile native applications. With 25+ payment methods dynamically presented and its range of optimizations, Flow reduces time to market, accelerates global expansion and delivers best-in-class performance for our customers, all while simplifying compliance and security. As a Growth Product Manager focused on Flow/Remember Me, you will play a critical role in driving merchant and user acquisition, and growth by optimizing the core user journey on the front end and end to end flows across our internal systems and working with key cross-functional stakeholders including Commercial. You will be a key driver in identifying opportunities to improve end-to-end performance, including conversion, acceptance rates, and fraud/risk implications for Flow. Key responsibilities: Own the end to end flow/Remember Me: Analyze user interaction, identify areas for improvement, and design experiments to optimize the payment experience, feature adoption, and key conversion funnels within Flow. Drive growth initiatives: Develop and execute data-driven strategies to improve our performance metrics while reducing cost and risk. GTM with Collaborate cross-functionally: Work closely with marketing, commercial to champion flow in addition to engineering, design, data to implement and iterate on new features and product improvements. Garner deep customer insights: Gather insights from merchants and users through regular engagement, surveys, interviews, and A/B testing to understand their needs and pain points. Monitor and analyze key metrics: Track and analyze key performance indicators (KPIs) to measure the effectiveness of growth initiatives and identify areas for optimization. This includes metrics like load times, time to interact, conversion rate, acceptance rate, fraud rate, user signup, repeat purchase and more. Stay ahead of the curve: Research and stay informed about the latest trends within the company and outside around the payments industry, including emerging technologies, competitive landscapes, and regulatory changes. Gain a deep understanding of 's customers and business. About you: Proven experience: 5-7 years of experience as a Growth Product Manager or in a similar role with a focus on user flow optimization, ideally within the fintech or payments industry. Data-driven mindset: Strong analytical skills with the ability to interpret data, draw insights, and make data-informed decisions. Growth hacking expertise: Familiarity with a wide range of experimentation and growth hacking techniques and a proven track record of driving user growth. User-centric approach: Passionate about understanding merchant needs and creating seamless and enjoyable user experiences. Excellent communication skills: Ability to clearly communicate ideas and collaborate effectively with cross-functional teams. Proactive and results-oriented: A self-starter with a strong work ethic and a bias towards action. Leadership: Excellent at collaborating with stakeholders in product, engineering, commercial, and business teams proactively, demonstrating high EQ and influencing skills. Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one.Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands.We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.to learn more about our culture, open roles, and what drives us.For a closer look at daily life at follow us on and
Senior Product Manager, Trust and Safety London
Checkout Ltd
Link to Privacy Policy Link to Cookie PolicySenior Product Manager, Trust and Safety page is loaded Senior Product Manager, Trust and Safetylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R9030 Company Description is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description Senior Product Manager: Trust & Safety is a global fintech leader and strategic payments partner for brands like Wise, Sony, and Klarna. We empower passionate problem-solvers to innovate on a flexible, cloud-based payments platform built for performance and scalability. As a Great Place to Work accredited company, we are building diverse teams to create superior experiences for merchants and their communities. The Role: Trust & Safety The Consumer team drives high-performing, delightful payment experiences through our Connect suite, including flagship products like Flow and R emember Me .As we expand our ecosystem, we are looking for a Senior Product Manager to lead the Trust & Safety domain. This team is responsible for the delicate balance between ironclad security and a seamless user experience. You will own the end-to-end journey for sensitive consumer touchpoints, including dispute management, customer care interfaces, and fraud/risk interventions.Your mission is to ensure that when friction is necessary-such as during an account suspension or a verification check-the experience remains transparent, fair, and user-centric. Key Responsibilities Trust Strategy & Roadmap: Develop and execute the product strategy for consumer protection and account integrity. Define a roadmap that prioritizes user safety alongside business growth and conversion. Regulatory & Compliance Excellence: Work closely with Legal and Compliance to ensure all consumer experiences meet FCA requirements for e-money issuance and financial services in the UK. This includes implementing PSD2/SCA standards and ensuring robust KYC/AML flows that don't compromise UX. Risk-Ready User Experiences: Define the end-to-end journey for complex scenarios like dispute resolution, identity verification, and account limitations. Collaborate with UX designers to make "high-friction" moments feel intuitive and supportive. Cross-Functional Leadership: Partner with Engineering, Risk, Fraud, and Operations to build internal systems that react in real-time to threats while protecting the legitimate user's journey. Performance & Optimisation: Define KPIs for "Experience Health," monitoring how risk interventions impact user retention and trust. Stakeholder Management: Influence senior stakeholders across the business, fostering a culture that upholds our operating principles while navigating the complexities of UK financial regulations. About You Proven Experience: 5-7 years of Product Management experience, with a heavy focus on Growth, Risk, or Trust & Safety within the UK fintech or payments industry. Domain Expertise: Deep understanding of the UK financial services sector, specifically regarding API-led processing and regulatory frameworks. Data-Driven Mindset: Ability to interpret complex risk and performance data to make informed decisions that balance security with user delight. High EQ Leadership: Exceptional communication skills and the ability to navigate sensitive cross-functional discussions regarding fraud and user impact. Proactive & Results-Oriented: A self-starter who can operate in a stealth-focused, fast-moving environment with a strong bias towards action. Our Hybrid Model All global offices operate on a hybrid model, onsite 3 days per week (Tuesday, Wednesday, and Thursday) Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one.Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands.We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.to learn more about our culture, open roles, and what drives us.For a closer look at daily life at follow us on and
Apr 16, 2026
Full time
Link to Privacy Policy Link to Cookie PolicySenior Product Manager, Trust and Safety page is loaded Senior Product Manager, Trust and Safetylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R9030 Company Description is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description Senior Product Manager: Trust & Safety is a global fintech leader and strategic payments partner for brands like Wise, Sony, and Klarna. We empower passionate problem-solvers to innovate on a flexible, cloud-based payments platform built for performance and scalability. As a Great Place to Work accredited company, we are building diverse teams to create superior experiences for merchants and their communities. The Role: Trust & Safety The Consumer team drives high-performing, delightful payment experiences through our Connect suite, including flagship products like Flow and R emember Me .As we expand our ecosystem, we are looking for a Senior Product Manager to lead the Trust & Safety domain. This team is responsible for the delicate balance between ironclad security and a seamless user experience. You will own the end-to-end journey for sensitive consumer touchpoints, including dispute management, customer care interfaces, and fraud/risk interventions.Your mission is to ensure that when friction is necessary-such as during an account suspension or a verification check-the experience remains transparent, fair, and user-centric. Key Responsibilities Trust Strategy & Roadmap: Develop and execute the product strategy for consumer protection and account integrity. Define a roadmap that prioritizes user safety alongside business growth and conversion. Regulatory & Compliance Excellence: Work closely with Legal and Compliance to ensure all consumer experiences meet FCA requirements for e-money issuance and financial services in the UK. This includes implementing PSD2/SCA standards and ensuring robust KYC/AML flows that don't compromise UX. Risk-Ready User Experiences: Define the end-to-end journey for complex scenarios like dispute resolution, identity verification, and account limitations. Collaborate with UX designers to make "high-friction" moments feel intuitive and supportive. Cross-Functional Leadership: Partner with Engineering, Risk, Fraud, and Operations to build internal systems that react in real-time to threats while protecting the legitimate user's journey. Performance & Optimisation: Define KPIs for "Experience Health," monitoring how risk interventions impact user retention and trust. Stakeholder Management: Influence senior stakeholders across the business, fostering a culture that upholds our operating principles while navigating the complexities of UK financial regulations. About You Proven Experience: 5-7 years of Product Management experience, with a heavy focus on Growth, Risk, or Trust & Safety within the UK fintech or payments industry. Domain Expertise: Deep understanding of the UK financial services sector, specifically regarding API-led processing and regulatory frameworks. Data-Driven Mindset: Ability to interpret complex risk and performance data to make informed decisions that balance security with user delight. High EQ Leadership: Exceptional communication skills and the ability to navigate sensitive cross-functional discussions regarding fraud and user impact. Proactive & Results-Oriented: A self-starter who can operate in a stealth-focused, fast-moving environment with a strong bias towards action. Our Hybrid Model All global offices operate on a hybrid model, onsite 3 days per week (Tuesday, Wednesday, and Thursday) Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one.Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands.We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.to learn more about our culture, open roles, and what drives us.For a closer look at daily life at follow us on and
Senior Fullstack Engineer - London
Capi Money
At Capi, we help businesses in emerging markets pay their international suppliers - simply, quickly, and fairly. Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe, and Remitly, we're building the financial infrastructure that emerging markets deserve. Founded by Mitch Riley, Scott Liddle, and Tom Watson - ex-Taptap Send leaders with deep experience across growth, finance, and emerging markets - Capi is on a mission to boost GDP in developing economies. By making global trade smoother and more accessible, we help local businesses grow faster, hire more people, and power prosperity across their communities. Our mission is to grow GDP in emerging markets by making the global financial system fairer and more accessible. We're tackling global trade, making it easier for importers to pay their international suppliers. Our platform enables businesses to expand rapidly, create jobs, and be engines of prosperity for their countries. Our team is made up of approx 60 people across 12 countries; we are a group of a highly-ambitious, get-it-done people, who like to work hard on something that has a tangible impact in the world. And we're looking for more people to join our team! Take a look through Capi's mission & values. Role Overview You'll join a small, high-performing team of engineers and product leaders shaping how we scale our platform and our impact. From your first day, you will have the opportunity to work closely with the founding team based across London & Paris to shape the product vision and all parts of our technical architecture. As we scale our products and deepen our presence across emerging markets, this is a role that builds technology to solve customer problems. To do that, you must have empathy and curiosity to get to the root cause of the issue and the creativity to build a solution that balances impact, effort, and delight. Key Responsibilities Delivery Contribute to the product process from end-to-end, from ideation to building the UI, backend logic, deployment, feedback and measurement Communicate internally and externally about new features, be it collecting feedback pre-implementation or explaining them on launch Define and manage delivery milestones, ensuring alignment between engineering and product priorities Technical Build intuitive and performant web interfaces for business owners in Africa Implement IT security and data protection best practices in a regulated environment Proactively drive architectural decisions e.g., improving scalability, observability, and modularity of the codebase Champion code quality through robust testing, documentation, and reviews Operational Observe opportunities for improvements internally to help automate our non-tech processes and add to our tech best practices to improve our output and efficiency. Including handling production incidents with confidence Leadership Mentor junior engineers and contribute to their professional growth through pairing, reviews, and feedback Represent engineering in cross-functional discussions (including Finance, Operations, Senior Leadership) to help translate business goals into technical plans Set and uphold team standards for communication, collaboration, and technical excellence Culture Communicate internally and externally about new features, be it collecting feedback pre-implementation or explaining them on launch Requirements Our tech stack: Typescript, React, NextJS, NodeJS, Express, PostgreSQL A product mindset is core to how we build - everyone at Capi is encouraged to think about the customer, the business, and the long-term impact of what we ship. A strong understanding of web development, frontend and backend best practices. While mainly working with JavaScript technologies Experience in a VC-backed or high-growth engineering team and building products used by customers. You are comfortable working in an early-stage startup environment with high pace, rapid growth, involvement in the entire product development process, and a high degree of ambiguity Excellent written and verbal communication skills for expressing ideas, designs, and potential solutions with both technical and non-technical team members and customers You care about our mission and solving the problems faced by African businesses Based in London or Paris Bonus points if you: Speak and write in French & English Experience in Fintech, payments, wallets or building ledgers Expertise in security and data protection best practices needed in a FCA regulated business Some projects the team has been working on: Automated payouts and AI invoice approval Onboarding + payment automation with Swift network and banking partners across the world WhatsApp bot that creates quotes for customers based on their responses Self-serve onboarding flow that collects company information and KYC documents from customers Asynchronous workers that OCR invoices Internal tooling to manage and process millions of dollars of transactions What to expect when interviewing with Capi? Our interview process includes: Screen interview with our Tech Recruiter Gracie (30 mins) - Learn about the Capi story and mission. Whilst ensuring we are aligned as an exciting opportunity for what you're looking for Technical challenge with one of our Principal Engineers (1 hr) - Demonstrate your abilities in a whiteboard-style interview with one of our senior team members. We like to keep this as natural as possible, as if you were joining us tomorrow. This interview is to assess your skills, interests, and potential to see the impact you could make. While also ensuring Capi can support your growth Deep dive (1 hr) - Meet the hiring manager and explore your relevant experience and our upcoming projects Founder chat (30 mins) - Meet the founders to learn about Capi's growth plans, mission, and revenue targets. This is also your opportunity to ask any final questions to make sure our journey is right for you. References Offer! Additional Information This is a full-time position with competitive salary, share options, and benefits Ideal Start date: March 2026 (we are aware that a notice period may need to be fulfilled and can adjust accordingly) Take a look at what it is like to work at Capi Money across all of our international offices. Capi is an equal opportunity employer and welcomes candidates from diverse backgrounds. We're all about building a diverse, inclusive team at Capi. Whoever you are, we'd love to hear from you. If there's anything you need to make the interview process easier-whether it's accessibility support, a different format, or just a heads-up about what to expect-just let us know, we're happy to help.
Apr 16, 2026
Full time
At Capi, we help businesses in emerging markets pay their international suppliers - simply, quickly, and fairly. Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe, and Remitly, we're building the financial infrastructure that emerging markets deserve. Founded by Mitch Riley, Scott Liddle, and Tom Watson - ex-Taptap Send leaders with deep experience across growth, finance, and emerging markets - Capi is on a mission to boost GDP in developing economies. By making global trade smoother and more accessible, we help local businesses grow faster, hire more people, and power prosperity across their communities. Our mission is to grow GDP in emerging markets by making the global financial system fairer and more accessible. We're tackling global trade, making it easier for importers to pay their international suppliers. Our platform enables businesses to expand rapidly, create jobs, and be engines of prosperity for their countries. Our team is made up of approx 60 people across 12 countries; we are a group of a highly-ambitious, get-it-done people, who like to work hard on something that has a tangible impact in the world. And we're looking for more people to join our team! Take a look through Capi's mission & values. Role Overview You'll join a small, high-performing team of engineers and product leaders shaping how we scale our platform and our impact. From your first day, you will have the opportunity to work closely with the founding team based across London & Paris to shape the product vision and all parts of our technical architecture. As we scale our products and deepen our presence across emerging markets, this is a role that builds technology to solve customer problems. To do that, you must have empathy and curiosity to get to the root cause of the issue and the creativity to build a solution that balances impact, effort, and delight. Key Responsibilities Delivery Contribute to the product process from end-to-end, from ideation to building the UI, backend logic, deployment, feedback and measurement Communicate internally and externally about new features, be it collecting feedback pre-implementation or explaining them on launch Define and manage delivery milestones, ensuring alignment between engineering and product priorities Technical Build intuitive and performant web interfaces for business owners in Africa Implement IT security and data protection best practices in a regulated environment Proactively drive architectural decisions e.g., improving scalability, observability, and modularity of the codebase Champion code quality through robust testing, documentation, and reviews Operational Observe opportunities for improvements internally to help automate our non-tech processes and add to our tech best practices to improve our output and efficiency. Including handling production incidents with confidence Leadership Mentor junior engineers and contribute to their professional growth through pairing, reviews, and feedback Represent engineering in cross-functional discussions (including Finance, Operations, Senior Leadership) to help translate business goals into technical plans Set and uphold team standards for communication, collaboration, and technical excellence Culture Communicate internally and externally about new features, be it collecting feedback pre-implementation or explaining them on launch Requirements Our tech stack: Typescript, React, NextJS, NodeJS, Express, PostgreSQL A product mindset is core to how we build - everyone at Capi is encouraged to think about the customer, the business, and the long-term impact of what we ship. A strong understanding of web development, frontend and backend best practices. While mainly working with JavaScript technologies Experience in a VC-backed or high-growth engineering team and building products used by customers. You are comfortable working in an early-stage startup environment with high pace, rapid growth, involvement in the entire product development process, and a high degree of ambiguity Excellent written and verbal communication skills for expressing ideas, designs, and potential solutions with both technical and non-technical team members and customers You care about our mission and solving the problems faced by African businesses Based in London or Paris Bonus points if you: Speak and write in French & English Experience in Fintech, payments, wallets or building ledgers Expertise in security and data protection best practices needed in a FCA regulated business Some projects the team has been working on: Automated payouts and AI invoice approval Onboarding + payment automation with Swift network and banking partners across the world WhatsApp bot that creates quotes for customers based on their responses Self-serve onboarding flow that collects company information and KYC documents from customers Asynchronous workers that OCR invoices Internal tooling to manage and process millions of dollars of transactions What to expect when interviewing with Capi? Our interview process includes: Screen interview with our Tech Recruiter Gracie (30 mins) - Learn about the Capi story and mission. Whilst ensuring we are aligned as an exciting opportunity for what you're looking for Technical challenge with one of our Principal Engineers (1 hr) - Demonstrate your abilities in a whiteboard-style interview with one of our senior team members. We like to keep this as natural as possible, as if you were joining us tomorrow. This interview is to assess your skills, interests, and potential to see the impact you could make. While also ensuring Capi can support your growth Deep dive (1 hr) - Meet the hiring manager and explore your relevant experience and our upcoming projects Founder chat (30 mins) - Meet the founders to learn about Capi's growth plans, mission, and revenue targets. This is also your opportunity to ask any final questions to make sure our journey is right for you. References Offer! Additional Information This is a full-time position with competitive salary, share options, and benefits Ideal Start date: March 2026 (we are aware that a notice period may need to be fulfilled and can adjust accordingly) Take a look at what it is like to work at Capi Money across all of our international offices. Capi is an equal opportunity employer and welcomes candidates from diverse backgrounds. We're all about building a diverse, inclusive team at Capi. Whoever you are, we'd love to hear from you. If there's anything you need to make the interview process easier-whether it's accessibility support, a different format, or just a heads-up about what to expect-just let us know, we're happy to help.
Head of Department, Resolution & Insolvency
PSR Limited
This cookie notice applies to the Workday Careers website A cookie are widely used for website's functionality, or to make it operate more efficiently, as well as to provide information to the owners of the site. We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web. We use this technology to target individuals for advertising campaigns.To understand how the FCA collects and processes personal data please refer to the .have been set, visit or .To find information relating to other browsers, visit the browser developer's website.To opt out of being tracked by Google Analytics across all websites, visit . Banner .We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web.# Accessibility Statement This accessibility statement applies to content published on thedomain and its sub-domains. It does not apply to content on or other domains.This website is run by the Financial Conduct Authority. We are committed to inclusive design and ensuring that our web content is accessible to all.For example, that means you should be able to: zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)We've also ensured that the text is clear and easy to understand. has advice on making your device easier to use if you have a disability. How accessible this website is We know some parts of this website are not fully accessible: Checkboxes are not accessible using standard voice commands. Some radio buttons are not given group titles when tabbing to them using a screen reader. Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. Feedback and contact information If you need information on this website in a different format contact us and tell us: the web address (URL) of the content your name and email address the format you need - for example large print, braille or audio Reporting accessibility problems with this website We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us. Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, . Technical information about this website's accessibility The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website is partially compliant with the AA standard, due to 'the non-compliances' listed below. Non-accessible content The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations Checkboxes are not accessible using standard voice commands such as "Click checkbox" and can only be accessed by using "Tab" commands. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). What we're doing to improve accessibility We are actively engaging with our site developers and independent accessibility professionals to address the issues above and improve overall accessibility with the eventual goal of attaining full WCAG AA compliance. Preparation of this Accessibility Statement This statement was prepared on 22nd July 2021. It was last reviewed on 22nd July 2021.This website was last tested on 02/02/2021. Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test. Head of Department, Resolution & Insolvency (R&I) The Role An exciting opportunity has arisen to take on the role of Head of the Resolution and Insolvency (R&I) department. Key responsibilities: Delivering through others by relying on building strong relationships, coaching, influencing and negotiating skills with a range of internal and external stakeholders. Skills/Experience Required criteria for a role will go through to the next stage of the recruitment process. In cases of high application we may progress applicants whose experience most closely matches the role's key requirements. (To learn more about the Disability Confident Scheme Significant experience of managing and influencing key stakeholders, including senior decision makers internally and externally.In-depth experience in insolvency, restructuring and resolution, or evidence demonstrating a keen desire to deepen existing experience.Significant experience in leading teams through faced paced, difficult and complex situations and good judgement under pressure.Strong ability to build and deepen relationships across a wide ranging internal and external landscape. Strong communication skills, both written and oral (ability to convey complex issues in a coherent, logical, and compelling way, including communicating technical or legal issues to non-specialist audiences).Exceptionally strong judgement, supported by highly developed analytical skills and high levels of diligence; can demonstrate making challenging, risk-based decisions in a complex and changing regulatory landscape.Experience in dealing with contentious issues in firms, taking decisive action and delivering difficult messages.An ability to get up to speed on new issues quickly and innovative thinking for how to deal with new complex problems most effectively.Experience of role modelling strong leadership behaviours in line with organisational values. The ability to inclusively lead a group of talented individuals with a wide variety of professional expertise, experience, and backgrounds.An open and flexible management style and the ability to communicate effectively with a wide-ranging audience with different skills and perspectives. As an inclusive employer, we are open to considering flexible working arrangements, including job shares. Please inform your recruiter if you wish to apply for this role on a flexible basis. As part of the FCA's on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from.If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make you application as easy as possible, and your recruiter will be happy
Apr 16, 2026
Full time
This cookie notice applies to the Workday Careers website A cookie are widely used for website's functionality, or to make it operate more efficiently, as well as to provide information to the owners of the site. We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web. We use this technology to target individuals for advertising campaigns.To understand how the FCA collects and processes personal data please refer to the .have been set, visit or .To find information relating to other browsers, visit the browser developer's website.To opt out of being tracked by Google Analytics across all websites, visit . Banner .We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web.# Accessibility Statement This accessibility statement applies to content published on thedomain and its sub-domains. It does not apply to content on or other domains.This website is run by the Financial Conduct Authority. We are committed to inclusive design and ensuring that our web content is accessible to all.For example, that means you should be able to: zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)We've also ensured that the text is clear and easy to understand. has advice on making your device easier to use if you have a disability. How accessible this website is We know some parts of this website are not fully accessible: Checkboxes are not accessible using standard voice commands. Some radio buttons are not given group titles when tabbing to them using a screen reader. Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. Feedback and contact information If you need information on this website in a different format contact us and tell us: the web address (URL) of the content your name and email address the format you need - for example large print, braille or audio Reporting accessibility problems with this website We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us. Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, . Technical information about this website's accessibility The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website is partially compliant with the AA standard, due to 'the non-compliances' listed below. Non-accessible content The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations Checkboxes are not accessible using standard voice commands such as "Click checkbox" and can only be accessed by using "Tab" commands. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). What we're doing to improve accessibility We are actively engaging with our site developers and independent accessibility professionals to address the issues above and improve overall accessibility with the eventual goal of attaining full WCAG AA compliance. Preparation of this Accessibility Statement This statement was prepared on 22nd July 2021. It was last reviewed on 22nd July 2021.This website was last tested on 02/02/2021. Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test. Head of Department, Resolution & Insolvency (R&I) The Role An exciting opportunity has arisen to take on the role of Head of the Resolution and Insolvency (R&I) department. Key responsibilities: Delivering through others by relying on building strong relationships, coaching, influencing and negotiating skills with a range of internal and external stakeholders. Skills/Experience Required criteria for a role will go through to the next stage of the recruitment process. In cases of high application we may progress applicants whose experience most closely matches the role's key requirements. (To learn more about the Disability Confident Scheme Significant experience of managing and influencing key stakeholders, including senior decision makers internally and externally.In-depth experience in insolvency, restructuring and resolution, or evidence demonstrating a keen desire to deepen existing experience.Significant experience in leading teams through faced paced, difficult and complex situations and good judgement under pressure.Strong ability to build and deepen relationships across a wide ranging internal and external landscape. Strong communication skills, both written and oral (ability to convey complex issues in a coherent, logical, and compelling way, including communicating technical or legal issues to non-specialist audiences).Exceptionally strong judgement, supported by highly developed analytical skills and high levels of diligence; can demonstrate making challenging, risk-based decisions in a complex and changing regulatory landscape.Experience in dealing with contentious issues in firms, taking decisive action and delivering difficult messages.An ability to get up to speed on new issues quickly and innovative thinking for how to deal with new complex problems most effectively.Experience of role modelling strong leadership behaviours in line with organisational values. The ability to inclusively lead a group of talented individuals with a wide variety of professional expertise, experience, and backgrounds.An open and flexible management style and the ability to communicate effectively with a wide-ranging audience with different skills and perspectives. As an inclusive employer, we are open to considering flexible working arrangements, including job shares. Please inform your recruiter if you wish to apply for this role on a flexible basis. As part of the FCA's on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from.If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make you application as easy as possible, and your recruiter will be happy
LexisNexis Risk Solutions
Software Engineer III
LexisNexis Risk Solutions
.We're looking for a Software Engineer III to join the Search Platform team within Elsevier's Search and AI Platform. This role is ideal for a strong backend engineer who is curious, eager to learn, and excited to work on large-scale, cloud-native systems - including search - even if they haven't worked in this domain before. You'll contribute to the core services that power search across products such as Scopus or ScienceDirect, working on backend services, APIs, and platform components. You'll take ownership of well-defined pieces of work, deliver production-quality code, and grow your expertise through close collaboration with senior and principal engineers. About the team The Search Platform Team builds and operates the foundational services that enable search across Elsevier products. Our platform supports high-volume, mission-critical workloads and is evolving to support next-generation, AI-augmented discovery experiences. We work in a global, collaborative environment alongside product managers, data scientists, and other platform teams. We value clean engineering, learning, and shared ownership, and we actively support engineers as they grow into more complex problem spaces. Requirements: 2-4 years of professional software engineering experience in backend or platform roles Strong programming skills in Java, ideally using Spring / Spring Boot Experience delivering production-quality services in a cloud-based environment (preferably AWS) Familiarity with containerised applications and Kubernetes A strong desire to learn new technologies and grow into complex domains Responsibilities: Become productive in the Search Platform codebase, delivering features and fixes independently Build confidence working with Java-based, Kubernetes-hosted services in the cloud Learn the fundamentals of search platform concepts with support from the team Contribute to improving code quality, test coverage, and operational reliability Participate actively in code reviews, planning discussions, and team rituals Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working for you We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Pension Plan Home, office, or commuting allowance. Generous vacation entitlement and option for sabbatical leave Maternity, Paternity, Adoption and Family Care leave Flexible working hours Personal Choice budget Internal communities and networks Various employee discounts Recruitment introduction reward Employee Assistance Program (global) About the business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education, and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . Software Engineer III - Search Platform About the role RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Apr 16, 2026
Full time
.We're looking for a Software Engineer III to join the Search Platform team within Elsevier's Search and AI Platform. This role is ideal for a strong backend engineer who is curious, eager to learn, and excited to work on large-scale, cloud-native systems - including search - even if they haven't worked in this domain before. You'll contribute to the core services that power search across products such as Scopus or ScienceDirect, working on backend services, APIs, and platform components. You'll take ownership of well-defined pieces of work, deliver production-quality code, and grow your expertise through close collaboration with senior and principal engineers. About the team The Search Platform Team builds and operates the foundational services that enable search across Elsevier products. Our platform supports high-volume, mission-critical workloads and is evolving to support next-generation, AI-augmented discovery experiences. We work in a global, collaborative environment alongside product managers, data scientists, and other platform teams. We value clean engineering, learning, and shared ownership, and we actively support engineers as they grow into more complex problem spaces. Requirements: 2-4 years of professional software engineering experience in backend or platform roles Strong programming skills in Java, ideally using Spring / Spring Boot Experience delivering production-quality services in a cloud-based environment (preferably AWS) Familiarity with containerised applications and Kubernetes A strong desire to learn new technologies and grow into complex domains Responsibilities: Become productive in the Search Platform codebase, delivering features and fixes independently Build confidence working with Java-based, Kubernetes-hosted services in the cloud Learn the fundamentals of search platform concepts with support from the team Contribute to improving code quality, test coverage, and operational reliability Participate actively in code reviews, planning discussions, and team rituals Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working for you We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Pension Plan Home, office, or commuting allowance. Generous vacation entitlement and option for sabbatical leave Maternity, Paternity, Adoption and Family Care leave Flexible working hours Personal Choice budget Internal communities and networks Various employee discounts Recruitment introduction reward Employee Assistance Program (global) About the business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education, and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: . Software Engineer III - Search Platform About the role RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Lead IT Systems Engineer
Klaviyo Inc.
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit to see how we empower creators to own their own destiny. About the team: Klaviyo's global corporate Information Technology (IT) team is responsible for providing technology systems, administration, and support to Klaviyos around the world. Our main goal is to ensure that Klaviyos everywhere have a strong technology foundation to do great work. The IT Team solves problems using technology and provides Klaviyo's continued scalability and sustainable employee growth in a rapidly evolving environment. The IT Systems team is primarily responsible for SaaS systems administration and end-to-end lifecycle management, building automation, and engineering solutions for both other internal teams and the business. The IT Systems team is highly collaborative, working closely with the IT Searchbar team - our end-user support team - as well as with our Security, Risk, and Trust teams and the broader Engineering department. About the role: As a Lead IT Systems Engineer on the IT Systems team, you will lead the design, implementation, and maintenance of our enterprise SaaS systems. You will spearhead projects that range from SSO/SCIM implementations to complex multi-tool integrations and automations, with a focus on scalability and efficiency. You'll collaborate closely with operations, engineering, and the IT Searchbar team to ensure seamless system performance and act as a technical escalation point for system-related issues. How you'll have an impact You'll mentor team members to grow and develop in their careers and help increase their scope and impact throughout their tenure at Klaviyo. Both give and receive meaningful feedback focusing on empathy, curiosity, and investment in growth. Establish team standards, implement frameworks for intake and prioritization of projects and tasks, and establish and monitor objectives and key results (OKRs). Partner with the stakeholders to build, maintain, and improve tooling/infrastructure and documentation that helps meet the business needs for today and the future. Collaborate with IT and internal teams to automate and improve workflows, implement and enhance escalation processes, and drive IT initiatives. Implement new processes, and evaluate and improve existing processes. Requirements: 5+ years of experience leading systems administrator teams or equivalent. You have a proven track record of defining problem statements, managing technical projects, collaborating with stakeholders, and delivering impactful results. You're a subject matter expert on a wide range of IT systems, from enterprise device management, secure identity, and endpoint security. You have extensive experience deploying hundreds of macOS and iOS devices at scale and building configuration profiles and policies. You're excited about automating workflows and repetitive tasks. You have extensive experience in IdP configuration, management , maintenance and everything in between. Experience with Okta or Azure is preferred but not required. Passion for clean, concise controls and easily editable security functionality within each tool. The candidate must have strong experience working with enterprise-scale networking topics, which includes routing, DNS, and building and maintaining multiple global office networks and VPNs. Knowledgeable in vendor management and IT budget management. You have a baseline to intermediate level of experience with various scripting strategies using Bash, Powershell, or Python. Python is preferred and any AWS Lambda function experience is a plus. Participation in an after-hours on-call rotation with the IT Systems team is required. Demonstrated proficiency in understanding and integrating Large Language Models (LLMs) or other AI technologies into enterprise systems for automation or process improvement. Nice to have You've worked with Okta and Okta Workflows or other similar SSO and automation solutions. You have experience as a systems administrator or systems engineer in a fast-paced and high-growth IT environment. Ability to build applications and tools that provide and/or use APIs to transfer data. Experience with VPC, EC2, Security Groups, ACLs, IAM in AWS and GCP. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
Apr 16, 2026
Full time
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit to see how we empower creators to own their own destiny. About the team: Klaviyo's global corporate Information Technology (IT) team is responsible for providing technology systems, administration, and support to Klaviyos around the world. Our main goal is to ensure that Klaviyos everywhere have a strong technology foundation to do great work. The IT Team solves problems using technology and provides Klaviyo's continued scalability and sustainable employee growth in a rapidly evolving environment. The IT Systems team is primarily responsible for SaaS systems administration and end-to-end lifecycle management, building automation, and engineering solutions for both other internal teams and the business. The IT Systems team is highly collaborative, working closely with the IT Searchbar team - our end-user support team - as well as with our Security, Risk, and Trust teams and the broader Engineering department. About the role: As a Lead IT Systems Engineer on the IT Systems team, you will lead the design, implementation, and maintenance of our enterprise SaaS systems. You will spearhead projects that range from SSO/SCIM implementations to complex multi-tool integrations and automations, with a focus on scalability and efficiency. You'll collaborate closely with operations, engineering, and the IT Searchbar team to ensure seamless system performance and act as a technical escalation point for system-related issues. How you'll have an impact You'll mentor team members to grow and develop in their careers and help increase their scope and impact throughout their tenure at Klaviyo. Both give and receive meaningful feedback focusing on empathy, curiosity, and investment in growth. Establish team standards, implement frameworks for intake and prioritization of projects and tasks, and establish and monitor objectives and key results (OKRs). Partner with the stakeholders to build, maintain, and improve tooling/infrastructure and documentation that helps meet the business needs for today and the future. Collaborate with IT and internal teams to automate and improve workflows, implement and enhance escalation processes, and drive IT initiatives. Implement new processes, and evaluate and improve existing processes. Requirements: 5+ years of experience leading systems administrator teams or equivalent. You have a proven track record of defining problem statements, managing technical projects, collaborating with stakeholders, and delivering impactful results. You're a subject matter expert on a wide range of IT systems, from enterprise device management, secure identity, and endpoint security. You have extensive experience deploying hundreds of macOS and iOS devices at scale and building configuration profiles and policies. You're excited about automating workflows and repetitive tasks. You have extensive experience in IdP configuration, management , maintenance and everything in between. Experience with Okta or Azure is preferred but not required. Passion for clean, concise controls and easily editable security functionality within each tool. The candidate must have strong experience working with enterprise-scale networking topics, which includes routing, DNS, and building and maintaining multiple global office networks and VPNs. Knowledgeable in vendor management and IT budget management. You have a baseline to intermediate level of experience with various scripting strategies using Bash, Powershell, or Python. Python is preferred and any AWS Lambda function experience is a plus. Participation in an after-hours on-call rotation with the IT Systems team is required. Demonstrated proficiency in understanding and integrating Large Language Models (LLMs) or other AI technologies into enterprise systems for automation or process improvement. Nice to have You've worked with Okta and Okta Workflows or other similar SSO and automation solutions. You have experience as a systems administrator or systems engineer in a fast-paced and high-growth IT environment. Ability to build applications and tools that provide and/or use APIs to transfer data. Experience with VPC, EC2, Security Groups, ACLs, IAM in AWS and GCP. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
Accounts Administrator
KLA-Belgium Newport, Gwent
Company Overview The SPTS division of KLA, designs, manufactures and markets wafer processing solutions for the global semiconductor and related industries. SPTS provides industry leading etch and deposition process technologies on a range of single wafer handling platforms. End-market applications include micro-electromechanical systems (MEMS), advanced packaging, LED, high speed RF device IC's and power semiconductors. SPTS is part of KLA Corporation which develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward. Group/Division KLA is well known for its high-performing business model which routinely produces significant profit margins and revenue. Key to supporting KLA business is the finance team that partners with corporate and global business organizations to provide expertise and guidance for developing and executing sound business models and practices. The Finance organization consists of operations and corporate finance teams. The operations finance team influences business decisions by gathering the best available operations information, distilling it and making recommendations to our management team on the best course of action. The corporate team provides a broad range of services, such as financial planning, corporate accounting, tax, industry analysis and benchmarking, internal audits, SEC reporting and merger and acquisition support. Job Description/Preferred Qualifications We are seeking an experienced Accounts Administrator to join our EU Shared Service Centre that is based at our new 237,000-square-foot facility in Newport. Our new facility provides additional production and customer collaboration spaces, including 25,000 square feet of R&D clean rooms, 35,000 square feet of state-of-the-art manufacturing space and tool demo areas, all designed to support development of semiconductor process technologies across advanced packaging, power devices, microelectromechanical systems (MEMS), radio frequency (RF) and photonics sector technology.The successful candidate will be responsible for various financial processes supporting the daily operation of KLA's Shared Service Centre. You will need to demonstrate an ability to work to a high level of accuracy, are able to build relationships, communicate effectively & work to tight deadlines. Experience of Travel & Expenses (T&E) submission auditing would be advantageous but is not essential. Flexibility within the role is a must as the SSC is made up of multiple teams that interact & support each other daily. This will be a Hybrid position, based 3 days a week in our Newport office following an onsite training period.This role is a Hybrid position based in our Celtic Lakes site in NEWPORT . Following an initial training period (12 weeks) this role will be 3 days office based / 2 days work from home. Key Responsibilities : Process Travel & Expenses submissions as well as answering related queries Support month-end & year-end closing processes Assist in the preparation of financial reports & statements Maintain accurate & organized filing systems for financial documents Collaborate with other departments to ensure smooth financial operations Respond to queries from internal & external stakeholders regarding financial transactions Assist in the implementation & improvement of financial processes & procedures Creation of payment runs in line with monthly schedule Reconcile bank statements & ensure discrepancies are resolved promptly Maintenance of employee data inline with data protection procedures KLA is proud to be an equal opportunity employer. For this role we are looking for someone who has: Previous experience in an accounting or finance role, preferably in a shared service centre environment Knowledge of accounting principles & practices Professional accounting qualifications (e.g. AAT) or working towards Financial accreditation Desirable skills: Technical experience with ERP systems, preferably SAP Use of Chrome River travel expenses portal (or similar - Concur, SAP) Proficient in accounting software & Microsoft Office Suite, particularly Excel Strong attention to detail & accuracy in data entry & financial reporting Fluid communication & interpersonal skills Excellent organizational & time management skills Ability to work independently & as part of a team using your own initiative to solve problems &/or support others with theirs Familiarity with financial regulations & compliance requirements Proactive in their approach to work A positive, customer focused attitude KLA's benefits package includes Competitive salary & benefits package Opportunities for professional development & career progression Flexible working arrangements Supportive & collaborative work environment Annual bonus scheme via personal objective accomplishment Minimum Qualifications Qualifications & experience : Previous experience in an accounting or finance role, preferably in a shared service centre environment Knowledge of accounting principles & practices Professional accounting qualifications (e.g. AAT) or working towards Financial accreditation We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. KLA is proud to be an equal opportunity employer Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.Now hiring curious minds who want to learn even more. Explore KLA atKLA is proud to be an Equal Opportunity Employer.We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at or at +1- to request accommodation.For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Apr 16, 2026
Full time
Company Overview The SPTS division of KLA, designs, manufactures and markets wafer processing solutions for the global semiconductor and related industries. SPTS provides industry leading etch and deposition process technologies on a range of single wafer handling platforms. End-market applications include micro-electromechanical systems (MEMS), advanced packaging, LED, high speed RF device IC's and power semiconductors. SPTS is part of KLA Corporation which develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward. Group/Division KLA is well known for its high-performing business model which routinely produces significant profit margins and revenue. Key to supporting KLA business is the finance team that partners with corporate and global business organizations to provide expertise and guidance for developing and executing sound business models and practices. The Finance organization consists of operations and corporate finance teams. The operations finance team influences business decisions by gathering the best available operations information, distilling it and making recommendations to our management team on the best course of action. The corporate team provides a broad range of services, such as financial planning, corporate accounting, tax, industry analysis and benchmarking, internal audits, SEC reporting and merger and acquisition support. Job Description/Preferred Qualifications We are seeking an experienced Accounts Administrator to join our EU Shared Service Centre that is based at our new 237,000-square-foot facility in Newport. Our new facility provides additional production and customer collaboration spaces, including 25,000 square feet of R&D clean rooms, 35,000 square feet of state-of-the-art manufacturing space and tool demo areas, all designed to support development of semiconductor process technologies across advanced packaging, power devices, microelectromechanical systems (MEMS), radio frequency (RF) and photonics sector technology.The successful candidate will be responsible for various financial processes supporting the daily operation of KLA's Shared Service Centre. You will need to demonstrate an ability to work to a high level of accuracy, are able to build relationships, communicate effectively & work to tight deadlines. Experience of Travel & Expenses (T&E) submission auditing would be advantageous but is not essential. Flexibility within the role is a must as the SSC is made up of multiple teams that interact & support each other daily. This will be a Hybrid position, based 3 days a week in our Newport office following an onsite training period.This role is a Hybrid position based in our Celtic Lakes site in NEWPORT . Following an initial training period (12 weeks) this role will be 3 days office based / 2 days work from home. Key Responsibilities : Process Travel & Expenses submissions as well as answering related queries Support month-end & year-end closing processes Assist in the preparation of financial reports & statements Maintain accurate & organized filing systems for financial documents Collaborate with other departments to ensure smooth financial operations Respond to queries from internal & external stakeholders regarding financial transactions Assist in the implementation & improvement of financial processes & procedures Creation of payment runs in line with monthly schedule Reconcile bank statements & ensure discrepancies are resolved promptly Maintenance of employee data inline with data protection procedures KLA is proud to be an equal opportunity employer. For this role we are looking for someone who has: Previous experience in an accounting or finance role, preferably in a shared service centre environment Knowledge of accounting principles & practices Professional accounting qualifications (e.g. AAT) or working towards Financial accreditation Desirable skills: Technical experience with ERP systems, preferably SAP Use of Chrome River travel expenses portal (or similar - Concur, SAP) Proficient in accounting software & Microsoft Office Suite, particularly Excel Strong attention to detail & accuracy in data entry & financial reporting Fluid communication & interpersonal skills Excellent organizational & time management skills Ability to work independently & as part of a team using your own initiative to solve problems &/or support others with theirs Familiarity with financial regulations & compliance requirements Proactive in their approach to work A positive, customer focused attitude KLA's benefits package includes Competitive salary & benefits package Opportunities for professional development & career progression Flexible working arrangements Supportive & collaborative work environment Annual bonus scheme via personal objective accomplishment Minimum Qualifications Qualifications & experience : Previous experience in an accounting or finance role, preferably in a shared service centre environment Knowledge of accounting principles & practices Professional accounting qualifications (e.g. AAT) or working towards Financial accreditation We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. KLA is proud to be an equal opportunity employer Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.Now hiring curious minds who want to learn even more. Explore KLA atKLA is proud to be an Equal Opportunity Employer.We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at or at +1- to request accommodation.For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
VodafoneThree - Technical Governance Delivery Manager
Threeuk Newbury, Berkshire
Company Description VodafoneThree- Technical Governance Delivery Manager Location: Newbury + Hybrid Working Hours: Full time 37.5 hours per week - Mon to Fri Grade: 12 Hiring Manager: RuvinderKang We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team. We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. Job Description What you'll do We're joining forces to create the UK's largest mobile network, bringing together our strengths to improve customer experience and deliver high-quality coverage, connectivity, and reliability, while building a culture and future to be proud of. The Technical Governance Delivery Manager plays a key role within Network Engineering, leading the end-to-end management of external partners that support core connectivity and service delivery, from sourcing and contracting through to performance, compliance, and renewal or exit. Working closely with Technology, Procurement, Legal, and Business teams, the role ensures third-party solutions are well governed, aligned with organisational priorities, and deliver consistent quality, security, and resilience, while driving continuous improvement, innovation, and value across the partner ecosystem. Vendor Lifecycle Management: Lead onboarding, performance tracking, renewal, and offboarding of third-party providers. Contract & Commercial Oversight: Collaborate with Procurement and Legal to negotiate contracts, manage renewals, and ensure technical and commercial terms align with business objectives. Performance & SLA Management: Monitor and report on vendor KPIs and SLAs, driving continuous improvement and issue resolution. Risk & Compliance: Ensure providers meet regulatory, security, and operational compliance standards; conduct regular audits and risk assessments. Stakeholder Engagement: Act as the primary interface between internal teams and external providers, ensuring alignment with business needs. Process Improvement: Identify and implement improvements in Third Party governance, tooling, and reporting. Tooling & Systems: Use platforms such as SAP Ariba, ServiceNow, and internal dashboards to manage provider data and workflows. Strategic Input: Support strategic sourcing decisions and contribute to long-term vendor strategy and planning. Qualifications Who you are Proven experience in third-party/vendor management within a technology or telecoms environment. Strong understanding of contract management, procurement processes, and compliance frameworks. Strong commercial and partner management experience, and demonstrable evidence of creating value. Excellent stakeholder management and communication skills. Analytical mindset with experience in performance reporting and data-driven decision-making. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. Additional Information What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Posting End Date: 19th February 2026 Recruiter Name: James Sharpe Recruiter Email: Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Apr 16, 2026
Full time
Company Description VodafoneThree- Technical Governance Delivery Manager Location: Newbury + Hybrid Working Hours: Full time 37.5 hours per week - Mon to Fri Grade: 12 Hiring Manager: RuvinderKang We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team. We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. Job Description What you'll do We're joining forces to create the UK's largest mobile network, bringing together our strengths to improve customer experience and deliver high-quality coverage, connectivity, and reliability, while building a culture and future to be proud of. The Technical Governance Delivery Manager plays a key role within Network Engineering, leading the end-to-end management of external partners that support core connectivity and service delivery, from sourcing and contracting through to performance, compliance, and renewal or exit. Working closely with Technology, Procurement, Legal, and Business teams, the role ensures third-party solutions are well governed, aligned with organisational priorities, and deliver consistent quality, security, and resilience, while driving continuous improvement, innovation, and value across the partner ecosystem. Vendor Lifecycle Management: Lead onboarding, performance tracking, renewal, and offboarding of third-party providers. Contract & Commercial Oversight: Collaborate with Procurement and Legal to negotiate contracts, manage renewals, and ensure technical and commercial terms align with business objectives. Performance & SLA Management: Monitor and report on vendor KPIs and SLAs, driving continuous improvement and issue resolution. Risk & Compliance: Ensure providers meet regulatory, security, and operational compliance standards; conduct regular audits and risk assessments. Stakeholder Engagement: Act as the primary interface between internal teams and external providers, ensuring alignment with business needs. Process Improvement: Identify and implement improvements in Third Party governance, tooling, and reporting. Tooling & Systems: Use platforms such as SAP Ariba, ServiceNow, and internal dashboards to manage provider data and workflows. Strategic Input: Support strategic sourcing decisions and contribute to long-term vendor strategy and planning. Qualifications Who you are Proven experience in third-party/vendor management within a technology or telecoms environment. Strong understanding of contract management, procurement processes, and compliance frameworks. Strong commercial and partner management experience, and demonstrable evidence of creating value. Excellent stakeholder management and communication skills. Analytical mindset with experience in performance reporting and data-driven decision-making. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. Additional Information What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Posting End Date: 19th February 2026 Recruiter Name: James Sharpe Recruiter Email: Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
BAE Systems
Senior Manufacturing Engineer
BAE Systems
Job Title: Senior Manufacturing Engineer Location: Washington - Onsite We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: £57,825 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a Senior Manufacturing Engineer, you will co-ordinate a number of services delivered by the team, supporting The Forming and Semi-Finish areas of the Washington site and managing and supporting the Manufacturing Engineering team for the areas. Ensuring safely, reliably and efficiently meet the daily business expectations in terms of SHE , Quality, Cost, Delivery and People for the delivery of ammunition components is also a key part of the role . Core duties: You will represent Manufacturing Engineering at daily SQCDP meeting, raising and managing issues and actions accordingly You will be the authority for Manufacturing Engineering in the Production Readiness Review process You will have overall responsibility for the health and safety of the designated manufacturing area You will ensure the provision and management of a Safe System of Work (SSOW) to include Manufacturing Instructions (SOPs) and General Risk, PUWER and COSHH assessments in line with company and statutory requirements You will ensure that Basis of Safety (BoS) and process trilogies are up to date and maintained in a timely manner You will support and manage the manufacturing section Safety Improvement Plans Essential Skills: You will hold a degree in an Engineering / Operational Discipline or be time served experience in an engineering / manufacturing You will be qualified in NEBOSH / IOSH and / or Environmental Managing Safety (or working towards) You will have proven success in implementing and sustaining continuous improvement activities You will be experienced in leading and managing a cross-functional team, in a targets driven environment You will hold Green belt / Yellow belt (or above) Six Sigma The Maintenance Management Team: You will be in a key team that oversees and supports the whole Washington site, engaging with a range of stakeholders, internally. This is a key process area within the site and 90% of parts produced will pass through this area/site. There will also be the opportunity to work with various stakeholders, both internally & externally as a result. There will be opportunities for wider development within BAE Systems. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 22nd April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Apr 15, 2026
Full time
Job Title: Senior Manufacturing Engineer Location: Washington - Onsite We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: £57,825 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a Senior Manufacturing Engineer, you will co-ordinate a number of services delivered by the team, supporting The Forming and Semi-Finish areas of the Washington site and managing and supporting the Manufacturing Engineering team for the areas. Ensuring safely, reliably and efficiently meet the daily business expectations in terms of SHE , Quality, Cost, Delivery and People for the delivery of ammunition components is also a key part of the role . Core duties: You will represent Manufacturing Engineering at daily SQCDP meeting, raising and managing issues and actions accordingly You will be the authority for Manufacturing Engineering in the Production Readiness Review process You will have overall responsibility for the health and safety of the designated manufacturing area You will ensure the provision and management of a Safe System of Work (SSOW) to include Manufacturing Instructions (SOPs) and General Risk, PUWER and COSHH assessments in line with company and statutory requirements You will ensure that Basis of Safety (BoS) and process trilogies are up to date and maintained in a timely manner You will support and manage the manufacturing section Safety Improvement Plans Essential Skills: You will hold a degree in an Engineering / Operational Discipline or be time served experience in an engineering / manufacturing You will be qualified in NEBOSH / IOSH and / or Environmental Managing Safety (or working towards) You will have proven success in implementing and sustaining continuous improvement activities You will be experienced in leading and managing a cross-functional team, in a targets driven environment You will hold Green belt / Yellow belt (or above) Six Sigma The Maintenance Management Team: You will be in a key team that oversees and supports the whole Washington site, engaging with a range of stakeholders, internally. This is a key process area within the site and 90% of parts produced will pass through this area/site. There will also be the opportunity to work with various stakeholders, both internally & externally as a result. There will be opportunities for wider development within BAE Systems. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 22nd April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Sky
Senior Planning Analyst - 12 Month Fixed Term Contract
Sky Livingston, West Lothian
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process! Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 15, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process! Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Candidate Source Ltd
Technical Sales Representative
Candidate Source Ltd Bakewell, Derbyshire
As Technical Sales Representative, this is your chance to take ownership of a growing Midlands territory and turn technical expertise into real commercial impact. If you know how to translate complex solutions into clear value for customers, this role puts you right at the centre of growth, relationships, and results. What's in it for you Field-based role with autonomy across the Midlands £40,000 - £55,000 salary dependent on experience plus performance related bonus OTE additional £12,000 - £18,000 pa Direct impact on sales growth and customer expansion Mix of problem-solving and commercial delivery Opportunity to work closely with both customers and internal teams Varied role combining site visits, demos, and strategy Competitive package aligned with experience Company Car / Fuel card for business mileage Your responsibilities as Technical Sales Representative Drive sales growth through targeted strategies and territory development Build and manage strong relationships with new and existing customers Deliver technical guidance on temperature control solutions Identify and convert new business opportunities across the region Conduct site visits, product demonstrations, and client meetings Maintain accurate growth records and report on performance What we're looking for in a Technical Sales Representative Previous experience in a sales role Must have experience in a field-based role Proven track record of achieving targets Experience using CRM or project tracking systems Full UK driving licence and right to work in the UK Knowledge of temperature control solutions or similar technologies is preferable but not essential Training of product knowledge will be provided. If you're a Technical Sales Representative with previous field-based experience ready to take ownership of your region and drive measurable growth, apply now.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Apr 15, 2026
Full time
As Technical Sales Representative, this is your chance to take ownership of a growing Midlands territory and turn technical expertise into real commercial impact. If you know how to translate complex solutions into clear value for customers, this role puts you right at the centre of growth, relationships, and results. What's in it for you Field-based role with autonomy across the Midlands £40,000 - £55,000 salary dependent on experience plus performance related bonus OTE additional £12,000 - £18,000 pa Direct impact on sales growth and customer expansion Mix of problem-solving and commercial delivery Opportunity to work closely with both customers and internal teams Varied role combining site visits, demos, and strategy Competitive package aligned with experience Company Car / Fuel card for business mileage Your responsibilities as Technical Sales Representative Drive sales growth through targeted strategies and territory development Build and manage strong relationships with new and existing customers Deliver technical guidance on temperature control solutions Identify and convert new business opportunities across the region Conduct site visits, product demonstrations, and client meetings Maintain accurate growth records and report on performance What we're looking for in a Technical Sales Representative Previous experience in a sales role Must have experience in a field-based role Proven track record of achieving targets Experience using CRM or project tracking systems Full UK driving licence and right to work in the UK Knowledge of temperature control solutions or similar technologies is preferable but not essential Training of product knowledge will be provided. If you're a Technical Sales Representative with previous field-based experience ready to take ownership of your region and drive measurable growth, apply now.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Candidate Source Ltd
Sales Executive
Candidate Source Ltd Kidderminster, Worcestershire
A well-established and growing insurance broker based in Kidderminster is looking to appoint a driven and ambitious Sales Executive. This is an exciting opportunity for a proactive individual to play a key role in supporting business growth through high-quality lead generation within the commercial insurance sector. Based in the Kidderminster office, the role offers hybrid working once established. What's in it for you? Competitive salary with annual review and bonus scheme Uncapped commission structure. Hybrid working (3 days office / 2 days home after settling in) 27 days holiday + bank holidays (including birthday leave and a religious holiday) Pension scheme with 5% employer contribution Flexible benefits package tailored to you Life assurance (4x salary) Enhanced family leave (3 months fully paid) Ongoing training, development, and professional qualifications Access to retail and lifestyle discounts Option to purchase up to 5 additional holiday days What you'll be doing as Sales Executive: Reporting to the Branch Director and working closely with Account Executives, you will be responsible for identifying, researching, and engaging prospective clients, helping to build a strong pipeline of new business opportunities. Key Responsibilities Proactively generate and qualify new business leads Conduct outbound calls to prospective clients and arrange appointments for Account Executives Work collaboratively with the sales team to align activity and share insights Accurately record all activity using the Acturis CRM system Maintain and update the sales pipeline to track progress and opportunities Produce regular reports on activity, performance, and conversion rates Support wider team efforts in identifying and progressing potential leads Ensure compliance with internal procedures and FCA regulations What we're looking for in a Sales Executive: The ideal candidate will be highly motivated, organised, and eager to develop a career within the insurance industry. You will have: Previous experience in sales or new business development (essential) Strong communication and relationship-building skills A professional and confident telephone manner A proactive attitude with the ability to manage multiple tasks An interest in insurance (commercial experience preferred but not essential) This is a fantastic opportunity to join a supportive and forward-thinking organisation offering genuine career progression within the insurance sector. To apply for this role as Sales Executive, please click apply online and upload an updated copy of your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Apr 15, 2026
Full time
A well-established and growing insurance broker based in Kidderminster is looking to appoint a driven and ambitious Sales Executive. This is an exciting opportunity for a proactive individual to play a key role in supporting business growth through high-quality lead generation within the commercial insurance sector. Based in the Kidderminster office, the role offers hybrid working once established. What's in it for you? Competitive salary with annual review and bonus scheme Uncapped commission structure. Hybrid working (3 days office / 2 days home after settling in) 27 days holiday + bank holidays (including birthday leave and a religious holiday) Pension scheme with 5% employer contribution Flexible benefits package tailored to you Life assurance (4x salary) Enhanced family leave (3 months fully paid) Ongoing training, development, and professional qualifications Access to retail and lifestyle discounts Option to purchase up to 5 additional holiday days What you'll be doing as Sales Executive: Reporting to the Branch Director and working closely with Account Executives, you will be responsible for identifying, researching, and engaging prospective clients, helping to build a strong pipeline of new business opportunities. Key Responsibilities Proactively generate and qualify new business leads Conduct outbound calls to prospective clients and arrange appointments for Account Executives Work collaboratively with the sales team to align activity and share insights Accurately record all activity using the Acturis CRM system Maintain and update the sales pipeline to track progress and opportunities Produce regular reports on activity, performance, and conversion rates Support wider team efforts in identifying and progressing potential leads Ensure compliance with internal procedures and FCA regulations What we're looking for in a Sales Executive: The ideal candidate will be highly motivated, organised, and eager to develop a career within the insurance industry. You will have: Previous experience in sales or new business development (essential) Strong communication and relationship-building skills A professional and confident telephone manner A proactive attitude with the ability to manage multiple tasks An interest in insurance (commercial experience preferred but not essential) This is a fantastic opportunity to join a supportive and forward-thinking organisation offering genuine career progression within the insurance sector. To apply for this role as Sales Executive, please click apply online and upload an updated copy of your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Senior Controls & Assurance Specialist
M&GPrudential Stirling, Stirlingshire
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. Background & Purpose Workplace Solutions (WPS) is responsible for defining and managing M&G's operational property footprint globally, ensuring safe, secure, efficient and compliant workplaces that support colleagues' evolving needs in a hybrid operating environment.The Senior Controls & Assurance Specialist strengthens WPS' risk maturity by delivering high quality control testing, risk oversight, assurance reviews, governance processes, and Third Party Risk Management (TPRM) support. The role acts as second in command to the Business Assurance Manager, leading significant components of the Business Assurance Plan and providing expert challenge, insight and analysis.This role will work across multiple WPS teams (Sustainability, Health & Safety, Procurement, Operations, Strategy & Planning, Data & Analytics, Programmes & Projects), the Group HR function, Group Risk & Resilience Group Procurement, and M&G Global Services (India), ensuring WPS maintains strong compliance with the Risk Management Framework, Group Governance Manual, Third Party Risk Standards, Model and User Developed Applications (MUDA) Policy, and the uplifted Financial Crime Standards introduced through Financial Crime Enhancement Programme (FCEP). Key Responsibilities 1. Support Delivery & Maturity of the WPS Risk Management Framework Lead defined elements of the WPS Business Assurance Plan: risk reviews, deep dives, control testing, and assurance assignments. Independently review team risk and issue registers for completeness, trend analysis, and escalation triggers. Support the Risk and Control Self-Assessment (RCSA) process: advise Risk Owners, challenge assumptions, test controls and help prepare submissions. Produce high quality risk reporting for the monthly WPS Risk & Controls Working Group. Act as deputy to the Business Assurance Manager during governance meetings, occasionally representing WPS with Group Risk and other forums. Manage documentation and updates to WPS Key Processes and ensure annual attestations are completed. 2. Controls Testing, Issue Management & MUDA Oversight Perform Key and Non Key Control Assessments, verifying design and operating effectiveness. Provide guidance to control owners on documentation standards, test scripts and evidence requirements. Support MetricStream (M&G's Risk Management Tool) issue management: triage, draft entries, track remediation, and monitor ageing of issues. Act as Deputy MUDA Co ordinator : + Review MUDA inventory entries + Support annual attestations + Provide challenge on model risks and materiality + Liaise with MUDA owners to ensure compliance with the MUDA Policy 3. Third Party Risk Management & Supplier Oversight Conduct due diligence checks and re segmentation in line with the WPS Sourcing Cycle. Review supplier contracts prior to signature; identify risks, gaps, or missing controls. Manage contract related entries in the WPS Contract Register and ensure supplier documentation is complete and stored correctly in the WPS Data Library. Raise Front Door references and complete required due diligence in Prevalent (M&G's Procurement Tool) on behalf of WPS. Support WPS representation at the Third Party Risk Management Forum and provide expert input for the FCEP uplift discussions. 4. Group Governance Manual, Policy Compliance & ASoC Processes Co ordinate WPS' contributions to the Annual Statement of Compliance (ASoC) process for Environment, Health & Safety and other GGF policies. Assist with designing simplifications for international office managers and improve response quality through training and guidance. Support the quarterly Conflict of Interest review and ensure timely follow up. Review and update Powers of Attorney, maintaining audit trails. 5. Financial Crime Uplift & Regulatory Standards Compliance Work with Business Assurance Manager to embed uplifted financial crime related controls (per FCEP), including: Supporting identification of high risk roles. Ensuring TPDD, FC Due Diligence, and FC screening controls are understood within WPS. Monitoring whether WPS processes sufficiently reflect Anti Bribery & Corruption, AML/CTF, Sanctions and Fraud frameworks. Highlighting financial crime related risks linked to suppliers, operational processes, corporate facilities, procurement activity, and data handling. 6. Secretariat, Governance & Reporting Responsibilities Provide Secretariat support where required (e.g., Risk & Controls Working Group, SRM SteerCo, SRM Review). Prepare agendas, actions, minutes, and forward looking planners. Support preparation of WPS reports for SLT, ExCom and Group Governance committees. 7. Training, Guidance & Continuous Improvement Deliver training to WPS teams on risks, controls, issues, notifiable events, procurement controls, and Third-Party Risk Management obligations. Identify opportunities to simplify or mature the control environment across WPS. Promote good risk culture and behaviours, supporting the Business Assurance Manager in change management and risk awareness initiatives. Knowledge, Skills & Experience Knowledge (Essential) Strong understanding of risk management, internal controls, and assurance methodologies. Working knowledge of real estate, facilities management and other workplace operations. Familiarity with governance and regulatory expectations across Corporate Functions, especially TPRM, MUDA, and Financial Crime Standards. Skills (Essential) Excellent written and verbal communication, including ability to draft high quality assurance outputs. Ability to work independently under minimal supervision and manage competing priorities. Ability to challenge constructively, influence stakeholders and articulate risks clearly. Competence in Word, Excel, PowerPoint and Visio; ability to work with risk systems such as MetricStream. Experience (Essential) Experience working in a risk, assurance, compliance, audit or governance function. Experience conducting control testing, assurance reviews, process mapping or supporting RCSAs. Experience working with third party oversight, procurement controls or contract governance. Qualifications (Desirable) Degree level or equivalent experience. Professional qualifications advantageous but not required (e.g. IRM, IIA, CIMA, CISI, ACII).Work Level: Manager / ExpertRecruiter: Matt CampbellClose Date: 15th April 2026What we offer:At M&G, we're committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include: As a savings and Investments firm we are proud to offer a valuable pension scheme of 18% , with 13% made up of Employer Contributions and 5% Employee Contributions .We also offer Share Save and our Share Incentive Plan , together with access to financial wellbeing and support services - to help give you real confidence to put your money to work. Enjoy 38 days annual leave including bank holidays,
Apr 15, 2026
Full time
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. Background & Purpose Workplace Solutions (WPS) is responsible for defining and managing M&G's operational property footprint globally, ensuring safe, secure, efficient and compliant workplaces that support colleagues' evolving needs in a hybrid operating environment.The Senior Controls & Assurance Specialist strengthens WPS' risk maturity by delivering high quality control testing, risk oversight, assurance reviews, governance processes, and Third Party Risk Management (TPRM) support. The role acts as second in command to the Business Assurance Manager, leading significant components of the Business Assurance Plan and providing expert challenge, insight and analysis.This role will work across multiple WPS teams (Sustainability, Health & Safety, Procurement, Operations, Strategy & Planning, Data & Analytics, Programmes & Projects), the Group HR function, Group Risk & Resilience Group Procurement, and M&G Global Services (India), ensuring WPS maintains strong compliance with the Risk Management Framework, Group Governance Manual, Third Party Risk Standards, Model and User Developed Applications (MUDA) Policy, and the uplifted Financial Crime Standards introduced through Financial Crime Enhancement Programme (FCEP). Key Responsibilities 1. Support Delivery & Maturity of the WPS Risk Management Framework Lead defined elements of the WPS Business Assurance Plan: risk reviews, deep dives, control testing, and assurance assignments. Independently review team risk and issue registers for completeness, trend analysis, and escalation triggers. Support the Risk and Control Self-Assessment (RCSA) process: advise Risk Owners, challenge assumptions, test controls and help prepare submissions. Produce high quality risk reporting for the monthly WPS Risk & Controls Working Group. Act as deputy to the Business Assurance Manager during governance meetings, occasionally representing WPS with Group Risk and other forums. Manage documentation and updates to WPS Key Processes and ensure annual attestations are completed. 2. Controls Testing, Issue Management & MUDA Oversight Perform Key and Non Key Control Assessments, verifying design and operating effectiveness. Provide guidance to control owners on documentation standards, test scripts and evidence requirements. Support MetricStream (M&G's Risk Management Tool) issue management: triage, draft entries, track remediation, and monitor ageing of issues. Act as Deputy MUDA Co ordinator : + Review MUDA inventory entries + Support annual attestations + Provide challenge on model risks and materiality + Liaise with MUDA owners to ensure compliance with the MUDA Policy 3. Third Party Risk Management & Supplier Oversight Conduct due diligence checks and re segmentation in line with the WPS Sourcing Cycle. Review supplier contracts prior to signature; identify risks, gaps, or missing controls. Manage contract related entries in the WPS Contract Register and ensure supplier documentation is complete and stored correctly in the WPS Data Library. Raise Front Door references and complete required due diligence in Prevalent (M&G's Procurement Tool) on behalf of WPS. Support WPS representation at the Third Party Risk Management Forum and provide expert input for the FCEP uplift discussions. 4. Group Governance Manual, Policy Compliance & ASoC Processes Co ordinate WPS' contributions to the Annual Statement of Compliance (ASoC) process for Environment, Health & Safety and other GGF policies. Assist with designing simplifications for international office managers and improve response quality through training and guidance. Support the quarterly Conflict of Interest review and ensure timely follow up. Review and update Powers of Attorney, maintaining audit trails. 5. Financial Crime Uplift & Regulatory Standards Compliance Work with Business Assurance Manager to embed uplifted financial crime related controls (per FCEP), including: Supporting identification of high risk roles. Ensuring TPDD, FC Due Diligence, and FC screening controls are understood within WPS. Monitoring whether WPS processes sufficiently reflect Anti Bribery & Corruption, AML/CTF, Sanctions and Fraud frameworks. Highlighting financial crime related risks linked to suppliers, operational processes, corporate facilities, procurement activity, and data handling. 6. Secretariat, Governance & Reporting Responsibilities Provide Secretariat support where required (e.g., Risk & Controls Working Group, SRM SteerCo, SRM Review). Prepare agendas, actions, minutes, and forward looking planners. Support preparation of WPS reports for SLT, ExCom and Group Governance committees. 7. Training, Guidance & Continuous Improvement Deliver training to WPS teams on risks, controls, issues, notifiable events, procurement controls, and Third-Party Risk Management obligations. Identify opportunities to simplify or mature the control environment across WPS. Promote good risk culture and behaviours, supporting the Business Assurance Manager in change management and risk awareness initiatives. Knowledge, Skills & Experience Knowledge (Essential) Strong understanding of risk management, internal controls, and assurance methodologies. Working knowledge of real estate, facilities management and other workplace operations. Familiarity with governance and regulatory expectations across Corporate Functions, especially TPRM, MUDA, and Financial Crime Standards. Skills (Essential) Excellent written and verbal communication, including ability to draft high quality assurance outputs. Ability to work independently under minimal supervision and manage competing priorities. Ability to challenge constructively, influence stakeholders and articulate risks clearly. Competence in Word, Excel, PowerPoint and Visio; ability to work with risk systems such as MetricStream. Experience (Essential) Experience working in a risk, assurance, compliance, audit or governance function. Experience conducting control testing, assurance reviews, process mapping or supporting RCSAs. Experience working with third party oversight, procurement controls or contract governance. Qualifications (Desirable) Degree level or equivalent experience. Professional qualifications advantageous but not required (e.g. IRM, IIA, CIMA, CISI, ACII).Work Level: Manager / ExpertRecruiter: Matt CampbellClose Date: 15th April 2026What we offer:At M&G, we're committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include: As a savings and Investments firm we are proud to offer a valuable pension scheme of 18% , with 13% made up of Employer Contributions and 5% Employee Contributions .We also offer Share Save and our Share Incentive Plan , together with access to financial wellbeing and support services - to help give you real confidence to put your money to work. Enjoy 38 days annual leave including bank holidays,
Intranet Technical Developer
Toast Tab, Inc.
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We are seeking a Intranet Technical Developer / Architect responsible for the technical architecture, extensibility, and operational stability of The Pantry, Toast's enterprise intranet and employee knowledge platform built on the Unily CMS. The Pantry serves as the central destination for employees to access policies, procedures, operational guidance, and company knowledge. As the platform grows across the organisation, it must remain structured, searchable, and technically scalable so employees can easily locate reliable information. A day in the life (Responsibilities) This role owns the technical foundation of the platform, including CMS configuration, structured knowledge architecture, search optimisation, and system integrations. The CMS Technical Architect / Developer ensures The Pantry's navigation structures, templates, metadata models, and integrations are designed to scale as the organisation grows. While Toast's Centres of Excellence (COEs) author and maintain subject matter knowledge, The Pantry team maintains the platform architecture and technical infrastructure that supports it. This role sits at the intersection of CMS engineering, information architecture, and enterprise knowledge systems, enabling The Pantry to function as a reliable and intelligent employee knowledge platform. What you'll need to thrive (Requirements) Candidates should have several years of experience working with enterprise CMS or intranet platforms, with demonstrated experience configuring and maintaining systems such as Unily, SharePoint, Confluence, or Adobe Experience Manager. Strong familiarity with CMS development tools is required, including experience working with CSS, JavaScript, and CMS APIs. Candidates should also have a strong understanding of information architecture and structured content design, along with experience managing complex knowledge environments. Equally important is the ability to translate technical CMS constraints into clear guidance for business stakeholders and collaborate effectively with cross functional teams. Direct experience working with the Unily CMS platform is strongly preferred. Experience supporting enterprise search optimisation, structured knowledge systems, or AI driven knowledge retrieval frameworks is also valuable. Candidates with experience supporting internal employee experience platforms or knowledge management systems will be especially successful in this role. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact . For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Apr 15, 2026
Full time
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We are seeking a Intranet Technical Developer / Architect responsible for the technical architecture, extensibility, and operational stability of The Pantry, Toast's enterprise intranet and employee knowledge platform built on the Unily CMS. The Pantry serves as the central destination for employees to access policies, procedures, operational guidance, and company knowledge. As the platform grows across the organisation, it must remain structured, searchable, and technically scalable so employees can easily locate reliable information. A day in the life (Responsibilities) This role owns the technical foundation of the platform, including CMS configuration, structured knowledge architecture, search optimisation, and system integrations. The CMS Technical Architect / Developer ensures The Pantry's navigation structures, templates, metadata models, and integrations are designed to scale as the organisation grows. While Toast's Centres of Excellence (COEs) author and maintain subject matter knowledge, The Pantry team maintains the platform architecture and technical infrastructure that supports it. This role sits at the intersection of CMS engineering, information architecture, and enterprise knowledge systems, enabling The Pantry to function as a reliable and intelligent employee knowledge platform. What you'll need to thrive (Requirements) Candidates should have several years of experience working with enterprise CMS or intranet platforms, with demonstrated experience configuring and maintaining systems such as Unily, SharePoint, Confluence, or Adobe Experience Manager. Strong familiarity with CMS development tools is required, including experience working with CSS, JavaScript, and CMS APIs. Candidates should also have a strong understanding of information architecture and structured content design, along with experience managing complex knowledge environments. Equally important is the ability to translate technical CMS constraints into clear guidance for business stakeholders and collaborate effectively with cross functional teams. Direct experience working with the Unily CMS platform is strongly preferred. Experience supporting enterprise search optimisation, structured knowledge systems, or AI driven knowledge retrieval frameworks is also valuable. Candidates with experience supporting internal employee experience platforms or knowledge management systems will be especially successful in this role. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact . For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Fixed Income eTrading Connectivity - Senior Developer (VP)
Citibank (Switzerland) AG
For additional information, please review . Fixed Income eTrading Connectivity - Senior Developer (VP) About Citi Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. Fixed Income eTrading Tech Overview The evolution of electronic trading and automation has changed the way that fixed income products trade forever; driving a need for real-time, low latency pricing, market making and risk technology. In this increasingly electronic and competitive landscape, Citi is key player due to its leading eTrading platform and investment in technology. The Fixed Income eTrading team is at the forefront, by building high-performance low latency technology that supports the execution of billions of dollars of client trades every day. Our competitive advantage is our technology and having a platform that provides exceptional and dependable trading experience. If you have this kind of vision, capable of seeing ahead, of developing a clear path forward in a quest to try the as yet untried, here is the opportunity. Job Purpose: The Fixed Income Connectivity team globally supports connectivity and routing solutions to ECN platforms and clients. This is achieved using a mixture of Direct FIX API connections and a variety of vendors APIs/Platforms. We're seeking to hire an experienced candidate to join the connectivity team in creating a best in class, next generation product for our connectivity needs. The role will involve contributions to the global build-out, as well as maintaining a strong partnership with both internal and external stakeholders. This is a challenging and exciting opportunity to transform the connectivity landscape at Citi. It will involve working directly with internal and external partners to solve both business and technology problems with a direct measurable impact on the business. Key Responsibilities / Role: Designing and developing front office eTrading applications for the trading business Understanding of good design principles and ability to adhere to complex design Development of common, reusable components and services utilizing Citi's best practices Responsible for creating high performance, low latency applications leveraging existing Citi frameworks Ensuring strong reliability, scalability and performance of the core application components Drive architecture and execute on our technical strategy while partnering with various technology teams and to continue to evolve technical architecture roadmap beyond near term objectives Coordinate development with both internal technology teams and Traders, Sales, and Quants Driving engineering standards and continuing to strive for best - whilst utilizing creativity and innovation to improve the technical capabilities of the platform and ensuring it remains stable, flexible, and maintainable Troubleshooting challenging performance and scalability issues Assisting in third line support during core trading hours while working with other e-Trading teams to manage and support the applications Knowledge/Experience: Extensive hand-on coding expertise in C+++ and Core Java, Mult-threading and Concurrency. Any exposure to systems programming (e.g. Rust ) would be useful Strong focus on system performance tuning and experience with low latency programming techniques Strong academic record, ideally with a Bachelors or Masters degree in Computer Science,engineering or related technical or quantitative discipline Demonstrable success in designing and delivering complex applications Strong software development fundamentals, data structures, design patterns, Object-Oriented programming, architecture, algorithms, and problem-solving skills Solid understanding of service architecture and high performance, low latency, and multithreading techniques Experience of developing market connectivity applications is highly desirable Prior experience in building e-trading systems is highly desirable Knowledge of any financial products like Interest Rates, Spread Products, FX, Equities or Futures (e.g. bonds, interest rate swaps, repos) is highly desirable Technical skills include Java, Spring, FIX, Aeron, Solace, Chronicle, TDD, BDD, KDB, REST, Gradle, Git and Unix Scripting Competencies: Strong verbal and written communication skills; ability to face off to business users Self-motivated individual and with determination to achieve goals Willingness to learn, both technically and professionally Strong analytical and problem solving skills Good team working skills and ability to work in a distributed global team environment Ability to work on a fast-pace environment; Flexible and able to deliver quality results in the required timeframeThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
Apr 15, 2026
Full time
For additional information, please review . Fixed Income eTrading Connectivity - Senior Developer (VP) About Citi Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. Fixed Income eTrading Tech Overview The evolution of electronic trading and automation has changed the way that fixed income products trade forever; driving a need for real-time, low latency pricing, market making and risk technology. In this increasingly electronic and competitive landscape, Citi is key player due to its leading eTrading platform and investment in technology. The Fixed Income eTrading team is at the forefront, by building high-performance low latency technology that supports the execution of billions of dollars of client trades every day. Our competitive advantage is our technology and having a platform that provides exceptional and dependable trading experience. If you have this kind of vision, capable of seeing ahead, of developing a clear path forward in a quest to try the as yet untried, here is the opportunity. Job Purpose: The Fixed Income Connectivity team globally supports connectivity and routing solutions to ECN platforms and clients. This is achieved using a mixture of Direct FIX API connections and a variety of vendors APIs/Platforms. We're seeking to hire an experienced candidate to join the connectivity team in creating a best in class, next generation product for our connectivity needs. The role will involve contributions to the global build-out, as well as maintaining a strong partnership with both internal and external stakeholders. This is a challenging and exciting opportunity to transform the connectivity landscape at Citi. It will involve working directly with internal and external partners to solve both business and technology problems with a direct measurable impact on the business. Key Responsibilities / Role: Designing and developing front office eTrading applications for the trading business Understanding of good design principles and ability to adhere to complex design Development of common, reusable components and services utilizing Citi's best practices Responsible for creating high performance, low latency applications leveraging existing Citi frameworks Ensuring strong reliability, scalability and performance of the core application components Drive architecture and execute on our technical strategy while partnering with various technology teams and to continue to evolve technical architecture roadmap beyond near term objectives Coordinate development with both internal technology teams and Traders, Sales, and Quants Driving engineering standards and continuing to strive for best - whilst utilizing creativity and innovation to improve the technical capabilities of the platform and ensuring it remains stable, flexible, and maintainable Troubleshooting challenging performance and scalability issues Assisting in third line support during core trading hours while working with other e-Trading teams to manage and support the applications Knowledge/Experience: Extensive hand-on coding expertise in C+++ and Core Java, Mult-threading and Concurrency. Any exposure to systems programming (e.g. Rust ) would be useful Strong focus on system performance tuning and experience with low latency programming techniques Strong academic record, ideally with a Bachelors or Masters degree in Computer Science,engineering or related technical or quantitative discipline Demonstrable success in designing and delivering complex applications Strong software development fundamentals, data structures, design patterns, Object-Oriented programming, architecture, algorithms, and problem-solving skills Solid understanding of service architecture and high performance, low latency, and multithreading techniques Experience of developing market connectivity applications is highly desirable Prior experience in building e-trading systems is highly desirable Knowledge of any financial products like Interest Rates, Spread Products, FX, Equities or Futures (e.g. bonds, interest rate swaps, repos) is highly desirable Technical skills include Java, Spring, FIX, Aeron, Solace, Chronicle, TDD, BDD, KDB, REST, Gradle, Git and Unix Scripting Competencies: Strong verbal and written communication skills; ability to face off to business users Self-motivated individual and with determination to achieve goals Willingness to learn, both technically and professionally Strong analytical and problem solving skills Good team working skills and ability to work in a distributed global team environment Ability to work on a fast-pace environment; Flexible and able to deliver quality results in the required timeframeThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
Everywhen, part of the Ardonagh Group
Training Administrator
Everywhen, part of the Ardonagh Group Gainsborough, Lincolnshire
We have an exciting new opportunity for you join us as a Part Time Training Administrator at our office in Gainsborough. The hours for this role are from 8am - 1pm Monday - Friday. In this role you will provide ongoing support for the Training Department in all aspects of Training Coordination. Main duties • Liaising with Senior Training Advisor to ascertain client needs • Liaising with Suppliers in order to book clients onto relevant training courses. • Raise invoices using Accounting Software relating to booked training and send to clients. • Ensure pre and post course paperwork is sent, returned and updated. • Ensure Training Room is set up ready for In House course delivery. • Make calls to clients where needed to ascertain information, as well as make follow up courtesy calls after training has taken place. • Use of internal systems for tracking training needs for clients (CRM, ERP) • Building relationships with clients, Suppliers and Colleagues. • Coordination of courses ensuring that required training material is generated. • Maintaining client records • Daily support for clients on LMS • Conducting Client Demos on eLearning System (after significant internal training on these systems) • Log all incoming leads • Provide office support to rest of Risk Solutions to help cover sickness absence and annual leave IND01 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Apr 15, 2026
Full time
We have an exciting new opportunity for you join us as a Part Time Training Administrator at our office in Gainsborough. The hours for this role are from 8am - 1pm Monday - Friday. In this role you will provide ongoing support for the Training Department in all aspects of Training Coordination. Main duties • Liaising with Senior Training Advisor to ascertain client needs • Liaising with Suppliers in order to book clients onto relevant training courses. • Raise invoices using Accounting Software relating to booked training and send to clients. • Ensure pre and post course paperwork is sent, returned and updated. • Ensure Training Room is set up ready for In House course delivery. • Make calls to clients where needed to ascertain information, as well as make follow up courtesy calls after training has taken place. • Use of internal systems for tracking training needs for clients (CRM, ERP) • Building relationships with clients, Suppliers and Colleagues. • Coordination of courses ensuring that required training material is generated. • Maintaining client records • Daily support for clients on LMS • Conducting Client Demos on eLearning System (after significant internal training on these systems) • Log all incoming leads • Provide office support to rest of Risk Solutions to help cover sickness absence and annual leave IND01 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Octopus Energy
Senior Sales Manager
Octopus Energy Weybridge, Surrey
What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We're on the lookout for a Senior Sales Manager, a seasoned leader with a proven track record of steering high growth sales departments in B2B and B2B2C arenas. We're on the hunt for an individual with a genuine passion for leadership development and deep experience in mentoring managers to build high performance teams. A dedication to sustainability is non negotiable, coupled with a relentless focus on architecting an exceptional customer experience across the entire sales function. At the core of our mission is a vibrant and forward thinking approach, helping people adopt sustainable transportation through electric vehicles. Your role? To lead our talented Sales Managers and their teams to new heights. Your primary focus will be leading and developing our leadership tier, helping drive the growth of our Salary Sacrifice product, and ensuring our sales teams operate with excellence and are deeply aligned with our OEV culture. This position comes with an uncapped commission structure, a generous car allowance as part of the overall package, and an office that's more than just a workplace - it's an inspiring environment, located in the heart of Weybridge, where you'll be stationed 2 3 days a week. What you'll do Leadership Development And Team Culture Lead and develop a team of Sales Managers, coaching them to hit and exceed their collective team targets and KPIs. Mentor and coach managers to improve their leadership, sales and coaching abilities through regular 1:1s, PDPs and L & D sessions. Build a high performance culture aligned with OEV values and acting as a role model for the department. Identify and support future leaders, creating a sustainable talent pipeline for internal promotion and succession planning. Sales Strategy And Execution Strategic Pipeline Management: Oversee the entire team's pipeline, identifying bottlenecks and opportunities and collaborating with your team and cross functional stakeholders to overcome. Drive Results: Exceed overall sales targets for all teams under your leadership, providing the data driven insights necessary for the entire department to grow. Data Driven Decisions: Use data analysis to "create a story" that explains performance, building actionable plans for the leadership team. Methodology Champion: Act as the champion of our sales methodology, ensuring managers embed it effectively to drive conversion and quality. Recruitment and Growth Top Talent Attraction: Recruit, onboard and retain high performing Sales Managers and EV Experts, ensuring the quality of hiring across all sales teams remains high. Onboarding Excellence: Regularly review and refine the onboarding journey to accelerate new hire success and ensure teams are ready to hit the ground running. Customer Love Champion CX: Oversee and analyse CSAT and Trustpilot scores, using these insights to drive tangible improvements at every customer touchpoint. Regulatory Oversight: Maintain strategic oversight of QA and compliance, ensuring all teams consistently adhere to FCA guidelines and quality standards. Complaint Resolution: Identify root causes of systemic complaints and implement proactive process changes to turn negative experiences into positive ones. Collaboration and Innovation Strategic Partner: Collaborate with Marketing, CS and other leaders to enhance the customer journey and influence lead quality and volume. Drive Innovation: Proactively suggest improvements, step in to lead key projects or make decisions when the Head of Sales is unavailable. Change Management: Communicate complex changes clearly, managing the mindset of the management tier to maintain high morale and prevent resistance during transitions. What you'll need Extensive Sales Management Experience: Proven track record in B2B or B2B2C environments, specifically managing "managers of managers" in a high volume, phone based setting. Strategic Mindset: The ability to move between day to day execution and long term strategic planning, understanding how departmental performance impacts wider OEV goals. Data Fluency: Strong analytical skills with the ability to interpret complex data sets to drive performance and process improvements. Exceptional Communication: The ability to lead, influence and mentor across multiple management tiers. Passion for the Mission: A genuine drive for decarbonisation and electric vehicles, paired with a "Customer Love" mindset. Adaptability: A self starter attitude that thrives in a fast paced, ever changing growth environment. If you are passionate about electric vehicles, have a successful track record in managing diverse sales teams, and are ready to make a significant impact, we invite you to join us in driving the future of sustainable transportation. Apply now to be a key player in our success story! Why else you'll love it here Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! Octopus Energy Group is a unique culture. An organisation where people learn, decide and build quicker. Where people work with autonomy, alongside a wide range of amazing co owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! Visit our perks hub - Octopus Employee Benefits Octopus Electric Vehicles, part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024. We were named 6th out of the top 100 start ups to work for by Tempo in 2025 and on Glassdoor we were voted 50 best places to work in 2022. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership Things to note Just to let you know, we are dog friendly company so you may see our four legged friends in the offices - feel free to bring yours! Rest assured though, we've taken lots of precautions for those who have allergies. We use AI to help us assess applications fairly and objectively. We're totally fine with you using AI as a tool to help prepare too. That said, when we get to the interview and assessment stage, we're really interested in hearing your unique perspective and real world stories. That's the stuff we can't get from a bot or a prompt! About us The electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK. We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal. Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. We're an Octopus Energy company - an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. If this sounds like you then we'd love to hear from you. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Apr 15, 2026
Full time
What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We're on the lookout for a Senior Sales Manager, a seasoned leader with a proven track record of steering high growth sales departments in B2B and B2B2C arenas. We're on the hunt for an individual with a genuine passion for leadership development and deep experience in mentoring managers to build high performance teams. A dedication to sustainability is non negotiable, coupled with a relentless focus on architecting an exceptional customer experience across the entire sales function. At the core of our mission is a vibrant and forward thinking approach, helping people adopt sustainable transportation through electric vehicles. Your role? To lead our talented Sales Managers and their teams to new heights. Your primary focus will be leading and developing our leadership tier, helping drive the growth of our Salary Sacrifice product, and ensuring our sales teams operate with excellence and are deeply aligned with our OEV culture. This position comes with an uncapped commission structure, a generous car allowance as part of the overall package, and an office that's more than just a workplace - it's an inspiring environment, located in the heart of Weybridge, where you'll be stationed 2 3 days a week. What you'll do Leadership Development And Team Culture Lead and develop a team of Sales Managers, coaching them to hit and exceed their collective team targets and KPIs. Mentor and coach managers to improve their leadership, sales and coaching abilities through regular 1:1s, PDPs and L & D sessions. Build a high performance culture aligned with OEV values and acting as a role model for the department. Identify and support future leaders, creating a sustainable talent pipeline for internal promotion and succession planning. Sales Strategy And Execution Strategic Pipeline Management: Oversee the entire team's pipeline, identifying bottlenecks and opportunities and collaborating with your team and cross functional stakeholders to overcome. Drive Results: Exceed overall sales targets for all teams under your leadership, providing the data driven insights necessary for the entire department to grow. Data Driven Decisions: Use data analysis to "create a story" that explains performance, building actionable plans for the leadership team. Methodology Champion: Act as the champion of our sales methodology, ensuring managers embed it effectively to drive conversion and quality. Recruitment and Growth Top Talent Attraction: Recruit, onboard and retain high performing Sales Managers and EV Experts, ensuring the quality of hiring across all sales teams remains high. Onboarding Excellence: Regularly review and refine the onboarding journey to accelerate new hire success and ensure teams are ready to hit the ground running. Customer Love Champion CX: Oversee and analyse CSAT and Trustpilot scores, using these insights to drive tangible improvements at every customer touchpoint. Regulatory Oversight: Maintain strategic oversight of QA and compliance, ensuring all teams consistently adhere to FCA guidelines and quality standards. Complaint Resolution: Identify root causes of systemic complaints and implement proactive process changes to turn negative experiences into positive ones. Collaboration and Innovation Strategic Partner: Collaborate with Marketing, CS and other leaders to enhance the customer journey and influence lead quality and volume. Drive Innovation: Proactively suggest improvements, step in to lead key projects or make decisions when the Head of Sales is unavailable. Change Management: Communicate complex changes clearly, managing the mindset of the management tier to maintain high morale and prevent resistance during transitions. What you'll need Extensive Sales Management Experience: Proven track record in B2B or B2B2C environments, specifically managing "managers of managers" in a high volume, phone based setting. Strategic Mindset: The ability to move between day to day execution and long term strategic planning, understanding how departmental performance impacts wider OEV goals. Data Fluency: Strong analytical skills with the ability to interpret complex data sets to drive performance and process improvements. Exceptional Communication: The ability to lead, influence and mentor across multiple management tiers. Passion for the Mission: A genuine drive for decarbonisation and electric vehicles, paired with a "Customer Love" mindset. Adaptability: A self starter attitude that thrives in a fast paced, ever changing growth environment. If you are passionate about electric vehicles, have a successful track record in managing diverse sales teams, and are ready to make a significant impact, we invite you to join us in driving the future of sustainable transportation. Apply now to be a key player in our success story! Why else you'll love it here Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! Octopus Energy Group is a unique culture. An organisation where people learn, decide and build quicker. Where people work with autonomy, alongside a wide range of amazing co owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! Visit our perks hub - Octopus Employee Benefits Octopus Electric Vehicles, part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024. We were named 6th out of the top 100 start ups to work for by Tempo in 2025 and on Glassdoor we were voted 50 best places to work in 2022. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership Things to note Just to let you know, we are dog friendly company so you may see our four legged friends in the offices - feel free to bring yours! Rest assured though, we've taken lots of precautions for those who have allergies. We use AI to help us assess applications fairly and objectively. We're totally fine with you using AI as a tool to help prepare too. That said, when we get to the interview and assessment stage, we're really interested in hearing your unique perspective and real world stories. That's the stuff we can't get from a bot or a prompt! About us The electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK. We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal. Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. We're an Octopus Energy company - an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. If this sounds like you then we'd love to hear from you. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

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