2144 jobs found

We're looking for a proactive and organised Service Centre Advisor to join our team at Auto Windscreens. If you enjoy problem-solving, working with people, and keeping things running efficiently, this could be the perfect role for you. You'll be the heartbeat of our Service Centre - keeping things running smoothly and making sure everyone (from customers to technicians) is supported. Keeping the Service Centre organised and running like clockwork Supporting the Manager & Supervisor with day-to-day tasks Communicating with customers, technicians, and internal teams Managing and adjusting schedules to keep things on track Providing updates and feedback to management Helping maintain stock levels and supplies Ensuring health & safety is always a top priority Getting stuck into any ad-hoc tasks that keep the team moving What we're looking for: A great communicator - whether face-to-face or on the phone Someone who's organised and can juggle multiple tasks A team player who can also work independently A proactive, can-do attitude Flexibility and a willingness to get involved Why join us? Be part of a fast-growing, forward-thinking company Industry-leading training and development opportunities A supportive, friendly team environment The chance to build a long-term career, not just a job

We are seeking an experienced and commercially minded Chief Information Officer (CIO) for our World Services division, to lead and govern a lean, high performing global IT function that delivers secure, reliable and business enabling technology services. About the role This is a senior leadership role accountable for overall IT strategy, operating model design, governance and performance. The CIO provides clear direction and oversight across Service Operations, Technical Operations, and Cybersecurity and Productivity Solutions Operations, ensuring technology services are aligned with business priorities, risk appetite and compliance obligations. Operating within a security first, cloud centric environment, the CIO ensures that IT delivers predictable, transparent and measurable outcomes, balancing operational stability with continuous improvement and transformation. The role acts as a trusted partner to senior business leadership, translating business strategy into a coherent technology roadmap while maintaining strong control, accountability and financial discipline. The CIO leads a small, highly skilled internal team augmented by managed service partners, ensuring that internal capability is focused on leadership, governance, architecture and assurance rather than commodity delivery. This role reports directly to the World Services Chief Operating Officer (COO) with a functional report through to the M+C Saatchi Group CIO. What you'll do IT leadership and strategy Define and own the World Services IT strategy aligned to business objectives, growth plans and risk appetite. Establish clear priorities, outcomes and success measures across all IT domains. Act as the senior information technology advisor to World Services leadership, providing clear, pragmatic guidance on technology decisions and trade offs. Work closely with peers and ensure strategic alignment. Operating model ownership Own and evolve the IT operating model, ensuring clear accountability across Service Operations, Technical Operations, and Cybersecurity and Productivity Solutions Operations. Chair and lead the IT Leadership Group, ensuring effective cross domain coordination, decision making and escalation. Ensure the operating model remains lean, scalable and fit for purpose as business needs evolve. Governance, risk and compliance Provide executive oversight of IT governance, risk management and compliance activities. Ensure alignment with recognised frameworks including ITIL, ISO27001, NIST , NIST , Essential 8 and Cyber Essentials Plus. Maintain executive visibility of risk, control effectiveness, audit readiness and remediation activities. Security and resilience Set clear expectations for a 'security by default' culture across all IT services and delivery activities. Ensure appropriate investment and prioritisation of cyber security, resilience, disaster recovery and business continuity capabilities. Act as the senior escalation point for major incidents and security events, ensuring effective communication and decision making . Service performance and accountability Hold domain leads accountable for service quality, availability, performance and user experience. Ensure clear metrics, reporting and transparency of IT performance to business stakeholders. Drive a culture of continuous improvement, automation and operational maturity. Technology roadmap and investment Own the end to end technology roadmap, ensuring alignment with business strategy and architectural principles. Approve major initiatives, investments and changes, balancing cost, risk, value and long term sustainability. Ensure technology spend is well governed, transparent and delivers measurable business value. Project and change oversight Provide executive sponsorship and oversight for IT projects and change programmes. Ensure project managers within IT are empowered to coordinate across World Services business units. Maintain visibility of delivery progress, risks and dependencies, intervening where required. Vendor and partner management Set strategy and governance for managed service providers and information technology partners. Ensure strong commercial management, performance oversight and accountability. Ensure internal teams remain focused on leadership, governance and value adding activities. Outcomes A secure, stable and predictable IT environment supporting global operations. Clear accountability and visibility across all IT domains. Strong alignment between information technology delivery, business priorities and information risk management. Consistent compliance with security and governance frameworks. A trusted, transparent IT function recognised as a business partner. A scalable operating model capable of supporting future growth and change. About you You are a senior information technology leader with experience operating at executive level within complex, securitised and highly regulated environments. You bring a strong balance of strategic vision, governance discipline and operational pragmatism. You are comfortable leading small, high impact teams, working with managed service partners and influencing senior stakeholders. You understand that effective IT leadership is about clarity, accountability and outcomes rather than scale. You'll bring with you experience and capabilities including: Proven experience as a CIO, IT Director or equivalent senior information technology leadership role. Strong understanding of IT operating models, service management and governance. Experience operating within fast paced regulated or security focused environments. Demonstrable knowledge of frameworks such as ITIL, ISO27001 and NIST 800-53 and 800-171. Experience overseeing cyber security, information security risk and compliance at executive level. Strong commercial acumen and experience governing technology spend and vendors. Excellent communication and stakeholder management skills. You're good at: Setting clear direction and expectations. Balancing risk, cost, security and business enablement. Holding leaders accountable while empowering them to deliver. Translating business strategy into actionable technology outcomes. Creating clarity, structure and focus in complex environments. WHAT YOU'LL GET A competitive salary and benefits package that includes 27 days holiday per year, pension contributions, private healthcare, discounted dental insurance, enhanced maternity/parental leave, plus a whole host of others including: Cultural stimulation allowance - £250 per person per year Half days off before bank holidays Emergency care days for dependants Up to 5 days volunteering leave per year to work for a registered charity Up to 10 days special emergency leave per year Season Ticket loan Payroll Giving Scheme Thursday drinks to unwind and socialize An annual Summer and Christmas party Our commitment to Diversity and Inclusion sees us offer inclusive bank holidays We also offer learning opportunities around D&I, targeted mentoring programmes and the opportunity to participate in several active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success. ABOUT M&C SAATCHI GROUP M&C Saatchi Group is a creative company that connects specialist expertise, fuelled by data, technology, and culture, to help clients navigate, create, and lead meaningful change. The Group operates across five core divisions: Connected Creativity; Passion Marketing; Global & Social Issues; Brand, Experience & Innovation; and Performance Media. Headquartered in London, operations span 23 countries with major hubs in the UK, Europe, US, Middle East & Africa, Asia and Australia. M&C Saatchi Group's two principles, Diversity of Thought and Brutal Simplicity of Thought, guide how they build teams and solve problems. M&C Saatchi Group is an Equal Opportunity Employer which does not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on talent and capability, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR).

Job Description Job Title: Claims Adjuster Job Location: London Reporting to: Head of Claims Department: Claims Management Department Key Responsibilities The candidate for this post will be required to show the ability to handle all aspects of claims from first notification through to final settlement after initial training on the company's products and system. The candidate will be responsible for the following: To respond to all new claims advices delegated for your handling in a timely fashion and to maintain a record of all such claims. This will include setting up files and to obtain supporting documentation to allow settlement of such claims. Where applicable the appointing of specialists from the panel used by the company which will include loss adjusters, engineers and solicitors. Respond to queries from Policyholders, Brokers and any other applicable party in the appropriate manner. Correspond with Policyholders and brokers to request supporting documentation for claims to enable a timely settlement whilst maintaining a commercial attitude towards settlement. Seek instruction from Departmental Manager where they may be points or queries of material interest to the underwriting department. Maintain a regular review of all working practices. Ensure all claim files are up to date and all correspondence saved within the departments e-filing system. Liaise with departmental manager and team members where there are material concerns. Attend all internal and external claims meetings where relevant to the individual. Where necessary liaise with Insurance industry bodies i.e. ABI, FOS. Liaise internally and provide back-up to other departments within the company relating to their areas of interest. Ensure at all times that the interest of the company is not prejudiced. The candidate may be required to attend to other matters as set by Management. Requirements Experienced claims practitioner with 5 years or more. Good understanding of predominantly property claims but any liability experience will be advantageous. Have a keen grasp of figures and be comfortable and confident when speaking with policyholders, brokers, loss adjusters and solicitors. Excellent interpersonal and communication skills. High level of attention to detail and high level of accuracy. Willingness to take responsibility and accountability. Good working knowledge of Microsoft products including Outlook, Excel, Word and PowerPoint. China Taiping Insurance (UK) Co Ltd 1

Thisis an exciting opportunity for you to join Willow Wood Hospice, working closelywith the Head of People. Main duties of the job The successful candidate will lead andcoordinate the Hospices quality governance, assurance and compliance activityensuring robust systems for audit delivery, regulatory and commissionerreadiness, policy/document control, risk and incident governance andperformance assurance reporting and plays a key role in supporting the Senior Management Team ongovernance and compliance matters. About us Willow Wood Hospice is an adult Hospice providing specialist palliativecare for patients with life limiting illnesses, both cancer andnon-cancer diagnosis. We provide care, free of charge, and patients,families and their carers are at the centre of everything we do. Job responsibilities Governance, assurance and regulatorycompliance Lead day-to-daydelivery of quality governance systems, ensuring structured oversight ofcompliance requirements, evidence collation and reporting cycles acrossservices. Maintain organisationalreadiness for external scrutiny by ensuring governance artefacts are current,complete, traceable and accessible. Support the CEO& Senior Management Team (SMT) with assurance reporting, action trackingand governance development activity. External inspection and accreditationreadiness Coordinatepreparation and evidence portfolios for external inspection and accreditationactivity e.g. CQC and other relevant framework standards as applicable. Maintaininspection readiness trackers, action logs and evidence sets, ensuring timelyclosure of action with clear audit trails. Support CEO andSMT during visits/reviews including briefings, evidence retrieval and follow-upaction coordination. Audit programme and quality improvement Coordinate anddeliver the internal audit programme across the Hospice, ensuing audits arescoped, scheduled and completed to deadline using standardised tools/templates. Ensure auditfindings translate into SMART actions, tracked to completion with evidencebased closure and measurable improvement. Lead continuousimprovement by promoting learning, standardisation and effective governanceroutines across teams. Risks, incident, complaints and learning Lead effectiveincident, complaint and feedback governance, including logging oversight,investigation support, thematic reviews and tracking learning/actions toclosure. Lead on the Riskmodule on Vantage Contribute torisk management processes (risk registers, risk assessments), ensuringmitigation actions are tracked and evidenced. Promote a justculture and leaning approach to safety and quality improvement. Training, engagement and stakeholder working Build effectiveworking relationships with the Senior Management Team, clinical leads,operational managers and wider staff groups to enable sustained compliance. Represent theQuality & Governance functions at internal meetings and where appropriate,external stakeholder discussions. Professional and organisationalresponsibilities Maintainconfidentiality and comply with information governance requirements, GDPR andorganisational IG policies, ensuring secure handling and appropriate accesscontrols for governance evidence. Maintain up todate knowledge of relevant quality, governance and assurance frameworksapplicable to the Hospice. Takeresponsibility for the management, development and improvement of systemssupporting your role e.g. Vantage modules or other systems as required. Undertake otherduties consistent with the post as required to support organisationalpriorities. Become an activemember and participant in any Hospice UK quality initiatives / groups. Network withsimilar post holders both regionally and nationally in order to supportbenchmarking for Willow Wood Hospice Services and also keep up to date withquality agenda in healthcare. To adhere to allWillow Wood Hospice standards, policies and procedures. To takeresponsibility for own personal learning and development, and to support thelearning and development of others and the organisation as a whole; acommitment to completing all training required and refreshing training asappropriate. To conduct allwork in a manner reflective of the organisational values and behaviours. AdditionalNotes a) This document is a guideline to the generalscope of duties involved and will be reviewed at regular intervals. It is notintended as a rigid inflexible specification. b) The employer shares with the employee the dualresponsibility for suggestions to alter thescope and content of this document in order to improve the workingsituation. c) There is a duty to be aware and adhere to allprofessional governing body rules and any particular Acts or statutoryrequirements, which may vary from time to time. d) Willow Wood Hospice operates a no smokingpolicy e) This post requires a satisfactory enhanceddisclosure from the Disclosure Barring Service (DBS). Person Specification Qualifications Degree or equivalent experience/qualification. Evidence of continued professional development. Clinical or Risk Management Qualification. Professional qualifications in management, quality, project management or governance. Root cause analysis/serious incident training / qualification. Personal Attributes and qualities A naturally collaborative team player. High personal integrity and commitment. Empathy with the aims and values of the Hospice. An understanding of corporate responsibilities. Ability to work under pressure. Proven track record at managing resources effectively. Demonstration of strong assertiveness and interpersonal skills. Demonstrate flexibility both within the Hospice and across organisational boundaries with credibility and integrity. Experience An understanding of the General Data Protection Regulation and the importance of confidentiality. An understanding of the meaning of and responsibility for Safeguarding. Experience working in a quality/compliance role. Proven track record of planning and facilitating service change in response to risk management issues. Ability to produce high quality comprehensive reports to senior management level. Ability to analyse and condense highly complex information to produce concise briefings and summaries. Ability to interpret and apply national and local policy. Excellent communication, negotiating, influencing, organisation and interpersonal analytical, interpretive and conflict management skills. Good presentation skills and the ability to present complex and sensitive information to senior managers where there may be barriers to acceptance. Practical experience of quality and governance principles, systems and processes. Detailed knowledge of risk management, clinical and corporate governance and its impact on the organisation. Knowledge of computer skills for use of power point presentations, reports statistical analysis e.g. PowerPoint, excel and work programmes. Management experience within a healthcare organisation. Knowledge and experience in clinical audit. Evidence of collaborative working across a wider health/social care economy. NHS Standards Framework. Vantage (Sentinel) risk management software (or equivalent e.g. Datix, Ulysses Safeguard). Evidence of carrying out complex investigations RCA, serious incidents, division reviews etc. Evidence of collaborative working across a wider health/social care economy. Good working knowledge of the national agenda around health reforms. Good understanding of the key national initiatives/Trust priorities around: - oNPSA, MHRA & CQC. oDuty of Candour. oSerious incident and complaints management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can't wait, let's shape it together! British American Tobacco United Kingdom has an exciting opportunity for a Corporate Tax Specialist - UK in London To perform a range of corporate tax compliance and/or advisory work to support the effective management of BAT's corporate tax position, including corporate tax liabilities, tax reporting, tax forecasting and ensuring compliance with all statutory positions. To provide pro active, high quality specialist advice, guidance and expertise to execute tax management processes in areas such as corporation tax, transfer pricing, inter company recharge management. To leverage the business data capabilities in Global Business Services to provide valuable input to the group's tax technology journey. Your key responsibilities will include: Responsibility for a portfolio of UK entities from a tax compliance perspective, this will include both outsourced entities (being a relationship manager of the external provider) and internally managed entities (completing compliance requirements internally). Provide proactive support in order to implement opportunities for enhancing tax management effectiveness and to assist teams in delivering the global tax strategy. Identify opportunities and implement for continuous improvement with regard to UK tax management processes and systems with a focus on efficiency through technology. Produce agreed UK management and statutory tax reporting data and analysis as part of core reporting and forecasting cycles. To assist with the global journey to drive efficiencies and automation. Advise on specific aspects of corporate tax compliance and tax reporting management, including supporting on international tax matters such as Pillar Two. Execute specialist corporate tax activities following agreed global standard processes and frameworks. Keep up to date with UK tax law changes that will impact the business and make recommendations in respect of such changes and related tax planning initiatives. Provide proactive support for the centralisation of taxation transactions e.g. global to local transfer pricing. What are we looking for? Effective working relationships with tax authorities and internal stakeholders. Ability to work under pressure and keep to tight deadlines. Excellent corporate tax technical knowledge. Degree educated with relevant professional accountancy and/or tax qualification. Experience in a global FMCG or similar dynamic operating environment would be beneficial. What we offer you? We offer a market leading annual performance bonus (subject to eligibility) Our range of benefits varies by country and includes diverse health plans, initiatives for work life balance, transportation support, and a flexible holiday plan with additional incentives. Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement - it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here. You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills. We prioritise continuous improvement within a transformative environment, preparing for ongoing changes. WHY JOIN BAT? We're one of the few companies named as a Global Top Employer by the Top Employers Institute - certified in offering excellent employee conditions. At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives. We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture. Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here. We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimising your prospects of success by making suitable arrangements so that you may showcase your full potential.

Receptionist The closing date is 12 April 2026 Apply for this job Job summary Local Care Direct is a non-profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire.We have part-time positions available for Receptionists Airedale Hospital.The Receptionist is responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the Local Care Direct team including health professionals and any external stakeholders.Hourly Rate: £12.71 in hours & £13.71 out of hours(In Hours = Monday to Friday 08.00 to 18.00 & Out of Hours = Monday to Friday 18.00 to 08.00 and all day Saturday Sunday)Location: Wharfedale General Hospital, Newall Carr Road, Otley, West Yorkshire, LS21 2LYShifts Available across a 4 week rolling Rota:Monday 18:15-23.14 WeeklyTuesday 13:00-18:14 WeeklyTuesday 13:00-18:14 Weeks 3&4Tuesday 18:15-23:14 WeeklyWednesday 07:45-12:59 Weeks 2&3Wednesday 13:00-18:14 Weeks 1,3&4Wednesday 13:00-18:14 WeeklyWednesday 18:15-23:14 Weeks 2&4Wednesday 18:15-23:14 WeeklyThursday 07:45-12:59 Weeks 1&3Thursday 13:00-18:14 - Weeks 1&2Thursday 13:00-18:14 WeeklyThursday 18:15-23:14 WeeklyThursday 18:15-23:14 WeeklyFriday 13:00-18:14 WeeklyFriday 18:15-23:14 WeeklySaturday 13:00-18:14 WeeklySaturday 18:15-23:14 WeeklySunday 18.15-23:14 Week 2Sunday 18:15-23:14 Weeks 2,3,&4 Main duties of the job The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS.To achieve this, the receptionist be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. About us We care about people at Local Care Direct. Together, we act with kindness & respect, fairness & consistency, and honesty & integrity. Every one of our values is essential, but our impact is greater when we use all of them together.Our purpose is to care for people.Established as a social enterprise in 2004 to deliver health services across West Yorkshire, our aim is to meet the needs and expectations of our patients, and our NHS and social care partners. Over the years, we have developed a broad range of services for patients across Yorkshire and the Humber including: a centralised contact centre, GP out of hours services, Urgent Treatment Centres, walk-in facilities, a dental assessment and booking service, as well as a number of bespoke services for our NHS clients.Benefits of working for Local Care Direct: Employee Assistance Programme Comprehensive Staff Training programme Modern working environment with a positive atmosphere NHS Pensions NHS Discounts (Blue light card) Various hours available in a 24 / 7 environment Support available 24 / 7 Health & Wellbeing group to support staff Supportive and Friendly teams Annual Awards to recognise staff and their contributions Job description Job responsibilities Job Purpose:The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS.To achieve this, you will be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders.KEY PRINCIPLES1. Receive patients and visitors to the centre in a professional and courteos manner.2. Book patients onto SystmOne on arrival and show them to the waiting area.3. Monitoring patient flow and taking action where there are non-attendees and cancellations.4. Help patients who may be in an emotional state by providing information and reassurance as necessary, elevating issues to clinician on duty if appropriate.5. Assisting patients who have communication difficulties whilst at the centre and accessing support when identified such as Language Line or facilities for the hard of hearing.6. To actively promote equality for all patients.7. Deal with requests from patients and colleagues over the telephone in a timely and courteous manner.8. Maintain and re-order consumables for the reception and waiting areas.9. Take delivery of drugs and consumables from base location and ensure appropriate storage in a secure environment.10. Support the collation of Patient Satisfaction feedback and undertake surveys/audits as required using both manual and computerised data.11. Ensuring that the Reception and Waiting area is kept clean and tidy at all times.12. Ensuring that consulting rooms are equipped to agreed standards at all times and this is monitored in line with company policy via the LCD PCC check list, paying due adherence to Infection Prevention and Control guidelines.13. Completion of Handover report and LCD PCC check list each session.14. Contributes and makes suggestions for improving service provision.15. Assisting other members of the team in any tasks believed to be appropriate to your capability.16. Demonstrates duties to new starters.17. Completion of LCD PCC check lists.18. Supporting A & E Departments where agreements are in place.19. Follows local and organisational policies and procedures within role.20. Working to standard operating procedures at all times and in particular the Receptionist Standing Operating Procedure (SOP) and Controlled Drugs/Drugs (where held).21. Learn and understand National Quality Requirements specific to the Reception role and work with Management to achieve them.22. Knowledge of and adherence to standards as laid down by the Care Quality Commission.23. Act as ambassador for LCD at all times.24. Working flexibly to provide cover for colleagues when needed.25. Assisting in the implementation of any new measures deemed necessary by the Management or Executive.HEALTH, SAFETY & SECURITYTo report any accidents, complaints, defects in equipment, near misses and untoward incidents, following company procedures.Ensure compliance with Health and Safety at Work regulations.Ensure Health and Safety legislation and company policy is complied with at all times, including COSHH, Workplace Risk Assessment, manual handling and Control of Infection.Ensure compliance with Infection, Prevention and Control guidelines.COMMUNICATIONS & RELATIONSHIPSTo ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes.To promote effective cross-functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas.To attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post.PATIENT CARETo ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision.To ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct.FINANCIAL RESOURCESTo ensure financial policies and procedures are maintained and any relevant budgets are adhered to and that best value for money is achieved.CONFIDENTIALITYTo operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times.TRAININGTo complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained.INFECTION PREVENTION AND CONTROLHealthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare-associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this.SAFEGUARDINGIndividuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures .MANAGING SELFEnsure that all Driver health and licence checks are complied with.Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective.Ensure that mandatory training is up to date and participate in training as appropriate.Effectively utilise time management, organisational, co-ordination and if required - management skills.Identify own professional development needs through the Personal Development Review process (PDR).The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Person Specification Knowledge Essential Fluent in English language. Good knowledge of Microsoft Office. Desirable Safeguarding. Conflict resolution strategies. Knowledge of SystmOne. Local Care Direct Services. . click apply for full job details

Receptionist - Airedale Hospital The closing date is 12 April 2026 Apply for this job Job summary Local Care Direct is a non profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire. We have part time positions available for Receptionists Airedale Hospital. Hourly Rate: £12.71 in hours & £13.71 out of hours (In Hours = Monday to Friday 08:00 to 18:00 & Out of Hours = Monday to Friday 18:00 to 08:00 and all day Saturday Sunday) Location: Wharfedale General Hospital, Newall Carr Road, Otley, West Yorkshire, LS21 2LY Shifts Available across a 4 week rolling Rota: Monday 18 14 Weekly Tuesday 13 14 Weekly Tuesday 13 14 Weeks 3&4 Tuesday 18 14 Weekly Wednesday 07 59 Weeks 2&3 Wednesday 13 14 Weeks 1,3&4 Wednesday 13 14 Weekly Wednesday 18 14 Weeks 2&4 Wednesday 18 14 Weekly Thursday 07 59 Weeks 1&3 Thursday 13 14 Weeks 1&2 Thursday 13 14 Weekly Thursday 18 14 Weekly Thursday 18 14 Weekly Friday 13 14 Weekly Friday 18 14 Weekly Saturday 13 14 Weekly Saturday 18 14 Weekly Sunday 18 14 Week 2 Sunday 18 14 Weeks 2,3,&4 Main duties of the job The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS. To achieve this, the receptionist be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. About us We care about people at Local Care Direct. Together, we act with kindness & respect, fairness & consistency, and honesty & integrity. Every one of our values is essential, but our impact is greater when we use all of them together. Our purpose is to care for people. Established as a social enterprise in 2004 to deliver health services across West Yorkshire, our aim is to meet the needs and expectations of our patients, and our NHS and social care partners. Over the years, we have developed a broad range of services for patients across Yorkshire and the Humber including: a centralised contact centre, GP out of hours services, Urgent Treatment Centres, walk in facilities, a dental assessment and booking service, as well as a number of bespoke services for our NHS clients. Benefits of working for Local Care Direct Employee Assistance Programme Comprehensive Staff Training programme Modern working environment with a positive atmosphere NHS Pensions NHS Discounts (Blue light card) Various hours available in a 24/7 environment Support available 24/7 Health & Wellbeing group to support staff Supportive and Friendly teams Annual Awards to recognise staff and their contributions Job description Job responsibilities Job Purpose: The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS. To achieve this, you will be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. Key Principles Receive patients and visitors to the centre in a professional and courteous manner. Book patients onto SystmOne on arrival and show them to the waiting area. Monitor patient flow and take action where there are non attendees and cancellations. Help patients who may be in an emotional state by providing information and reassurance as necessary, elevating issues to clinician on duty if appropriate. Assist patients who have communication difficulties whilst at the centre and access support when identified such as Language Line or facilities for the hard of hearing. Actively promote equality for all patients. Deal with requests from patients and colleagues over the telephone in a timely and courteous manner. Maintain and re-order consumables for the reception and waiting areas. Take delivery of drugs and consumables from base location and ensure appropriate storage in a secure environment. Support the collation of Patient Satisfaction feedback and undertake surveys/audits as required using both manual and computerised data. Ensure the Reception and Waiting area is kept clean and tidy at all times. Ensure consulting rooms are equipped to agreed standards at all times and this is monitored in line with company policy via the LCD PCC check list, paying due adherence to Infection Prevention and Control guidelines. Complete Handover report and LCD PCC check list each session. Contribute and make suggestions for improving service provision. Assist other members of the team in any tasks believed to be appropriate to your capability. Demonstrate duties to new starters. Complete LCD PCC check lists. Support A & E Departments where agreements are in place. Follow local and organisational policies and procedures within role. Work to standard operating procedures at all times and in particular the Receptionist Standing Operating Procedure (SOP) and Controlled Drugs/Drugs (where held). Learn and understand National Quality Requirements specific to the Reception role and work with Management to achieve them. Knowledge of and adherence to standards as laid down by the Care Quality Commission. Act as ambassador for LCD at all times. Work flexibly to provide cover for colleagues when needed. Assist in the implementation of any new measures deemed necessary by the Management or Executive. Health, Safety & Security Report any accidents, complaints, defects in equipment, near misses and untoward incidents, following company procedures. Ensure compliance with Health and Safety at Work regulations, Health and Safety legislation and company policy at all times, including COSHH, Workplace Risk Assessment, manual handling and Control of Infection. Ensure compliance with Infection, Prevention and Control guidelines. Communications & Relationships Ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes. Promote effective cross functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas. Attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post. Patient Care Ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision. Ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct. Financial Resources Ensure financial policies and procedures are maintained and any relevant budgets are adhered to and that best value for money is achieved. Confidentiality Operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times. Training Complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained. Infection Prevention and Control Healthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this. Safeguarding Individuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures. Managing Self Ensure that all Driver health and licence checks are complied with. Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective. Ensure that mandatory training is up to date and participate in training as appropriate. Effectively utilise time management, organisational, co ordination and if required - management skills. Identify own professional development needs through the Personal Development Review process (PDR). The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Person Specification Knowledge (Essential) Fluent in English language. Good knowledge of Microsoft Office click apply for full job details

About Us Global Commissioning is a specialist consultancy delivering world-class Commissioning Agent, Management, MEP Validation, and Specialist Electrical Services to the global data centre industry. We support hyper-scale and colocation clients across EMEA, delivering compliant, high-performance commissioning solutions for mission-critical infrastructure. Operating within a Private Equity-backed environment, we place strong emphasis on governance, regulatory compliance, environmental responsibility, and scalable systems that support sustainable growth and investor confidence. Role Overview We are seeking a proactive and detail-oriented Compliance Manager to support and manage the organisation's compliance, governance, and assurance activities within a fast-paced, Private Equity-backed environment. This role will be responsible for maintaining and improving the company's compliance frameworks and integrated management systems, ensuring ongoing adherence to regulatory requirements, ISO standards, and client expectations. The Compliance Manager will work closely with senior leadership to ensure audit readiness, effective risk management, and consistent application of governance standards across all regions and projects. This role plays a key part in protecting the organisation's reputation, supporting operational excellence, and enabling sustainable growth. Key Responsibilities Compliance & Integrated Management Systems Maintain and support the organisation's integrated management systems across: Quality Environmental Management Business Continuity Information Security Ensure ongoing compliance with key standards: ISO 9001 ISO 14001 ISO 22301 ISO 27001 Support certification processes and always ensure audit readiness Assist in implementing scalable and proportionate compliance systems aligned with business growth Promote a culture of compliance, continuous improvement, and risk awareness Governance, Risk & Assurance Support the implementation and maintenance of governance and compliance frameworks Assist in planning and conducting internal audits across departments and regions Coordinate external audits, certification bodies, and client audits Monitor compliance risks and support mitigation planning Prepare reports and dashboards to provide visibility on compliance performance Sustainability & ESG Support ESG and sustainability initiatives across the organisation Assist in maintaining the Environmental Management System (ISO 14001) Contribute to ESG reporting, tracking, and improvement plans Manage and maintain external accreditations such as EcoVadis and Achilles Monitor relevant ESG regulations and support implementation of required controls Regulatory Compliance & Advisory Ensure adherence to relevant legislation, regulations, and internal policies Identify and escalation compliance and regulatory risks Support development of policies, procedures, and control measures Provide guidance to internal stakeholders on compliance-related matters Assist with due diligence, tenders, and client compliance requirements Education & Professional Qualifications Degree in Law, Compliance, Risk, Engineering, Environmental Management, Business, or similar (or equivalent experience) Professional certifications in compliance, audit, or risk (desirable)ISO Internal Auditor or Lead Auditor qualification (advantageous) Skills & Experience Experience in a compliance, risk, or governance role within a complex or growing organisation Familiarity with ISO standards and integrated management systems Understanding of audit processes and compliance frameworks Exposure to ESG or sustainability practices (desirable) Strong organisational skills with attention to detail Effective communicator with the ability to engage stakeholders at multiple levels Pragmatic and solutions-focused approach to compliance

Streets is a modern, forward-thinking accountancy practice with 33 offices across the UK and growing. We combine the expertise of a national firm with the collaborative, people-first culture of a close-knit practice. Our team supports an impressive variety of clients, from entrepreneurial start-ups to established companies, charities, and family businesses. About the Role We are looking for a Receptionist & Facilities Coordinator to join our Exeter office. This is a front-of-house and facilities-focused role that provides essential support to colleagues and clients, ensuring the office operates smoothly and professionally. You will be the first point of contact for visitors and callers, manage reception duties, coordinate facilities and maintenance tasks, and support administrative processes across the office. Full training will be provided where required, so previous facilities experience is beneficial but not essential. We welcome applicants who are organised, proactive and have a customer-focused attitude. Key Responsibilities Front of House: Greet visitors and clients in a professional and friendly manner, manage incoming calls and emails, and maintain a welcoming reception area. Facilities Coordination: Oversee day-to-day office facilities, liaise with contractors and suppliers, schedule and monitor maintenance, and ensure health and safety standards are met. Office Administration: Support general office administration including post handling, stock ordering, meeting room bookings and calendar management for communal spaces. Security & Compliance: Monitor access control procedures, complete basic incident reports, and support compliance with fire safety and building regulations. Event & Meeting Support: Prepare meeting rooms, co-ordinate catering and AV setup for internal and client-facing meetings and small events. Support to Teams: Provide ad hoc administrative assistance to colleagues and the local practice manager, including light accounts or company secretarial tasks if required. What We Are Looking For Professional Communicator: Confident and courteous when speaking to clients, visitors and colleagues; a professional telephone manner is essential. Organised and Reliable: Strong organisational skills, attention to detail and the ability to manage competing priorities. Punctuality and a polished presentation are important. Practical Problem Solver: Ability to coordinate contractors, manage minor facilities issues and think on your feet to resolve day-to-day problems. IT Competent: Comfortable using Microsoft Outlook, Word and Excel and quick to learn new systems. Team Player: Positive attitude, willingness to help others and contribute to a collaborative office culture. Attributes & Competencies Excellent verbal and written communication skills. Good numerical confidence for basic record keeping and ordering tasks. Ability to prioritise workload and remain calm under pressure. Flexible approach to hours when occasional early starts or late finishes are needed for events. Commitment to delivering a high standard of client service and maintaining confidentiality. Microsoft Office 365 suite essential.

Go back York and Scarborough Teaching Hospitals NHS Foundation Trust Receptionist The closing date is 13 April 2026 If you're tenacious, have a flexible approach and enjoy a challenge, we'd love to receive your application. We have an exciting opportunity within our Malton Urgent treatment Centre here at York and Scarborough Teaching Hospitals NHS Foundation Trust for a dynamic forward-thinking person to join our busy Administration Team as a Receptionist. About the role You will be required to provide a reliable and effective administrative and clerical support service to internal and external users and will communicate daily with colleagues of different professions, clinical and non-clinical. About you The role is diverse, so you will need to be highly motivated, well organised, patient focused individual, able to work as part of a team but also use your own initiative. You will have excellent communication skills and be effective in working closely with clinical and non-clinical staff. The successful candidate will also have good organisational skills, the ability to work on their own initiative and prioritise their own workload. Main duties of the job Duties will include: Working on a very busy reception desk. Monitoring and maintaining electronic worklists and ensuring that items are actioned in a timely manner, taking remedial action where necessary. Answering patient questions/queries both verbally and face to face. Placing all new patient appointments within agreed timescales and in accordance with consultants' requests. Making follow-up appointments adhering to booking rules. Completing worklists - ensuring all requests by consultants are adhered to. Checking patients in and out of clinic. About us For further information on working for our Trust, please visit: We offer a range of benefits to support our staff including: Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants. 27 days holiday rising to 33 days (depending on NHS Trust service). A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage. A variety of different types of paid and unpaid leave covering emergency and planned leave. Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme. NHS Car Lease scheme and Cycle to Work scheme. An extensive range of learning and development opportunities. Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers. For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages. Job responsibilities A full description of the role is available in the attachment: job description. Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity. Working for the Trust Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: . As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. Person Specification Experience Previous administrative/secretarial experience. Previous administrative experience, preferably in an NHS environment. Qualifications Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience. Typing skills/qualifications such as RSA 3/NVQ 3 or equivalent demonstrable experience. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name York and Scarborough Teaching Hospitals NHS Foundation Trust Address Malton Hospital - Urgent Treatment Centre