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The Night Customer Service Manager acts as the primary out-of-hours contact for residents, ensuring operational continuity, safety, and exceptional service during overnight periods. This role supports the Community and the Estates teams by maintaining high standards of security, compliance, and resident experience. Key Role Responsibilities Conduct nightly walkthroughs of internal and external commo click apply for full job details

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Adecco are pleased to be recruiting for a Project Manager Support Office to work within the Bluelight Commercial. Location: Remote working Salary: Starting Salary 38,000 per annum Hours: 37 hours per week, Monday to Friday Contract: Temporary 4-6 Months An exciting opportunity has arisen to be part of BlueLight Commercial leading critical transformational change work. You will play a pivotal role in ensuring BlueLight Commercial has the capability and capacity to deliver our strategy and transformation programme. The role will provide skilled and focused leadership in the change arena to deliver and embed our transformation strategy, building change maturity throughout the organisation. You will engage a variety of stakeholders to identify transformational change opportunities and to create a strong interest for collaborative working and an appetite to achieve excellence. The position is an influential and challenging role which will involve working closely with the CEO, Strategic Leadership Team, Home Office, NPCC, and other key stakeholders to deliver against an ambitious strategy. Key Responsibilities Project Coordination: Assist in planning, scheduling, and monitoring project activities. Maintain project plans, timelines, and deliverable. Coordinate meetings, prepare agendas, and document minutes. Documentation & Reporting: Prepare and maintain project documentation including risk registers, issue logs, and status reports. Support the creation of presentations and reports for stakeholders. Governance & Compliance: Ensure adherence to project governance frameworks and company policies. Track and report on project KPIs and milestones. Stakeholder Engagement: Act as a point of contact for project queries. Facilitate communication between internal teams and external partners. Financial & Resource Support: Assist with budget tracking and resource allocation. Support procurement and vendor management processes. Risk management: Identify and mitigate risks and dependencies that may impact project delivery Communication: Communicating project status, updates and risks to stakeholders including Home Office PECP, Project owners and senior leadership Team Contribute to building a high performing organisational culture based on excellence and continuous improvement, sharing best practice tools and methodologies that underpin successful transformation and culture change. Build on the ethos of collaboration and teamwork throughout the organisation, creating a culture where co-design of solutions and continuous improvements is seen as everyone's responsibility Ensuring data and information is available to support to transformation activity and delivery, including development of templates, KPIs and dashboards. Experience Requirements: Strong track record of successful delivery of PMO support for Change and/or Transformation strategies in complex organisations, delivering cultural, process and system wide improvement. Demonstrable evidence of project coordination, supporting the identification of business outcomes and converting to realistic roadmaps, working with wider organisation. The ability to create and present clear project updates including risks, opportunities and mitigation Ability to influence Executive and Board level stakeholders. Ability to develop Change strategies for complex organisations Ability to manage competing priorities effectively including budgets and resources Effective Portfolio, programme and project management skills Highly developed interpersonal and communication skills Proven ability to work collaboratively in partnership and across organisational boundaries Experience of working effectively within a politically sensitive environment Exceptional verbal and written communication skills Ability to support project managers in delivery of the projects Strong customer focus with high consultative skills - Implement plans and manage standards so that stakeholder's satisfaction is achieved both internally and externally Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Job Title: Drylining Project manager Location: London / Home Counties Salary: Negotiable + benefits Sector: Specialist Interior Fit Out / Commercial Construction About the Company: Our client is a UK-based specialist interiors contractor delivering high-quality fit out solutions across the commercial built environment, including office, residential, R&D/laboratory, and defence sectors. They provide integrated interior packages, including drylining, joinery, ceilings, washrooms, and associated finishes, partnering with Tier 1 contractors on large-scale projects nationwide. This business has a strong reputation for quality, compliance, and collaborative client relationships. They are currently expanding their London-focused operations and seeking experienced professionals to support continued growth. The Role: This is an excellent opportunity to join a growing, values-driven business with a focus on quality, career development, and long-term employee growth. Key Responsibilities: Lead and manage drylining packages from pre-construction through to handover, ensuring delivery on time and within budget Coordinate site teams, subcontractors, and suppliers to maintain programme and quality standards Monitor progress against programme, manage risks, and resolve technical or logistical issues efficiently Control costs, variations, and commercial reporting in collaboration with the commercial team Ensure full compliance with health & safety regulations, RAMS, and quality assurance procedures Build strong relationships with clients, main contractors, and internal stakeholders while demonstrating strong leadership, commercial awareness, and detailed knowledge of drywall systems, partitions, ceilings, and fire/acoustic requirements. Skills & Experience: Proven experience in drylining, partitions, ceilings, or interior fit out projects. Benefits: Competitive salary up to 80,000 per annum. Car allowance and travel expense reimbursement. Pension scheme and performance bonus. Career development opportunities within a growing and award-winning business. Work with high-profile clients and complex, high-value projects. Why Join? This is a chance to work for a market-leading interior fit out contractor known for delivering premium projects and investing in its people. The role offers exposure to high-profile projects, a supportive leadership team, and clear career progression pathways within drylining and operational management.

Accounts Department Manager Location: Dursley, Gloucestershire Hours: Full Time Permanent Salary: Up to £40,000 per annum Job Description Our client is seeking an Accounts Department Manager to lead day-to-day accounting operations and manage the accounts team. You will work closely with internal stakeholders and international partners, supporting business objectives through high-quality financial management and continuous improvement. Key Responsibilities of an Accounts Department Manager Lead, mentor, and support the accounts team on a daily basis. Oversee accounting operations across multiple entities. Ensure accurate recording of financial transactions to trial balance level. Complete multi-currency bank reconciliations. Manage debtor balances and support timely cash collection. Produce monthly, quarterly, and year-end financial reports. Prepare VAT, VIES, and EU returns. Support year-end processes and liaise with external accountants. Prepare journals, accruals, and prepayments. Manage cashflow reporting and forecasting. Support annual budget preparation. Drive continuous improvement and streamline finance processes. Develop and maintain internal controls and KPIs. Ensure compliance with relevant financial legislation. Support special projects and confidential assignments as required. Key Skills of an Accounts Department Manager Fully qualified accountant (ACCA, ACA, or equivalent). Significant experience in an accounting environment, including management. Strong leadership and team motivation skills. Excellent knowledge of financial reporting and controls. Experience managing multi-entity and multi-currency accounts. Advanced Microsoft Excel and strong IT skills. Confident user of accounting systems. Strong analytical and problem-solving ability. Highly organised with excellent attention to detail. Professional, approachable, and confident communicator. Able to manage multiple deadlines under pressure. Experience working with international suppliers or entities. Proactive and improvement-focused mindset. To be considered for this role apply now or get in touch with Lilly Organ at First Base Employment.

As a Store Manager at Vision Express, you're responsible for overseeing the day to day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth. Support your colleagues in store with your strong leadership and management skills. Great communication and rapport building to translate professional terminology into language understanding to patients. Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations. Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management. The ability to work under pressure and handle challenging situations in a fast paced retail environment. Confidence, passion, drive and enthusiasm. Support with the instore recruitment process. Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance based bonus. Targeted incentives. Private medical cover for you and your family. Life Assurance - 4 x your basic annual salary. Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation. Discounts throughout the year for your friends and family. Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between. 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday. Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan. Opportunities to join a company wide community with peer to peer knowledge sharing and collaborating through our internal channels. Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme. Know someone who'd be a great fit for this role? We'd love your help getting the word out! Share this job with your friends, colleagues, or followers on social media. It might be just the opportunity someone's been waiting for.

Description Senior Project Manager Programme Name: LCST Location: Bristol, UK Looking for an opportunity to make an impact? The Role: Leidos is seeking an experienced Senior Project Manager to lead and secure Strategic On-Contract Growth opportunities within the Logistics and Mission Support division, and specifically on the Logistics, Commodities and Services Transformation (LCST) programme. You will support a multifaceted programme spanning Storage, Logistics, Global Operations, Commodity Procurement and Strategic Programme Initiatives. This role requires strong leadership, excellent communication skills, and a strategic mindset to navigate complex projects and deliver successful outcomes. What will I be doing? Oversee development of project plans for strategic growth opportunities, including scope, schedule, budget, and resource allocation. Monitor execution of multiple concurrent projects, ensuring all milestones and deliverables are met on time and within budget Engage and communicate effectively with key stakeholders, including the customer, sub-contract partners, project teams, and senior leadership. Foster strong relationships to ensure alignment and support for programme objectives Identify, assess, and manage project risks. Develop and implement mitigations strategies to ensure project success and minimise impact on existing operations Coordinate and secure resources required for proposal delivery and establish robust, resource loaded schedules to support infrastructure and staffing strategies Conduct thorough change impact assessments to identify potential risks, challenges and opportunities associated with change initiatives Support quality management processes to ensure project deliverables meet the required standards and specifications. Partake in regular reviews to maintain quality control Identify and implement opportunities for process improvements within Project Management in LMS. Contribute to the development and refinement of project management methodologies and tools What does Leidos need from me? Track record of project and programme management in a complex environment Excellent interpersonal skills and judgement for dealing with both internal and external stakeholders to develop strong working relationships supporting achievement of objectives Demonstrable understanding of business, finance and people management techniques and the commercial aspects of projects Strong understanding of Project Management principles and methodologies Excellent organisational and time management skills with a keen attention to detail Effective communication and interpersonal skills, with the ability to negotiate, collaborate and effectively build relationships with diverse stakeholders. Ability to work independently and as part of a team in a fast-paced, deadline-driven environment Experience of pre-award activity, proposal writing and assurance Certification in project management (e.g., PMQ/PPQ, ChPP, MSP) is a plus Clearance Requirements: Clearance to Start SC Clearance for Role SC Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexible Working Scheme Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: The Logistics Commodities & Services Transformation (LCST) Programme for the UK Ministry of Defence is a critical effort to enhance and improve the UK's defence supply chain. The programme provides essential services such as storage and distribution for the MOD's materiel, including a global freight service and the procurement and inventory management of 70,000 commodity NATO Stock Number (NSNs). Working together as Team Leidos we are helping to transform the UK's defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. For the first time, the MOD will see the whole picture, as it is happening. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £58,400.00-£74,900.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status . click apply for full job details

Customer Account Manager to join a well-established and growing business based in South East London . This is a full-time, permanent role offering a competitive salary (depending on experience). About the Role: You'll be managing a portfolio of key customer accounts, ensuring service excellence and maintaining accurate client data. This is a client-facing role requiring strong communication, attention to detail, and the ability to work independently. Familiarity with systems like Prima or Horizon would be a real plus. Key Responsibilities: Manage and support a portfolio of key customer accounts Maintain and update client data accurately in internal systems Build strong relationships with customers to ensure service excellence Liaise with internal teams for smooth order processing and problem-solving Proactively identify ways to add value and enhance customer satisfaction What We're Looking For: Experience in customer service or account management Familiarity with Prima and/or Horizon systems is highly desirable Excellent organisational and communication skills Confident working independently and managing multiple priorities This is a fantastic opportunity to join a friendly, experienced team within a business that values reliability, long-term relationships, and high service standards Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Client Services & Administration Representative Location: Hatfield Hours: Full-time Salary: £28,000 - £30,000 Per annum Job Summary We are recruiting on behalf of a large, well-established equine clinical and teaching facility based in Brookmans Park. This role is responsible for overseeing the delivery of a first-class, customer-focused service for equine clients, while managing and developing a busy administrative team. The successful candidate will support the wider strategic objectives of the organisation across clinical services, education and research, ensuring operational efficiency, excellent communication and outstanding client experience. Key Responsibilities Service & Operations Management Coordinate and oversee the delivery of a high-quality, customer-focused service across all equine departments Optimise appointment scheduling by working closely with clinical and administrative teams to ensure best use of staff and resources Support the smooth daily running of administrative operations, ensuring efficient flow of appointments between teams Ensure clear, effective communication between clinical and administrative staff at all times Act as a deputy for the Administrative Manager when required Team Leadership & Development Train, mentor and support a growing, multi-skilled client coordination team Communicate policy and procedural changes clearly and effectively Support sickness absence management, training plans and professional development Contribute positively to a culture of continuous improvement Systems, Compliance & Quality Support the implementation, training and optimisation of new and existing management systems Advise on system improvements and future training needs Prepare and maintain documentation for external quality assurance and inspection schemes Ensure full compliance with administrative legislation, data protection and organisational procedures Financial & Client Account Management Support the management of aged debt and advise on progress when required Work proactively with the team to prevent the accumulation of outstanding debt Liaise with insurance providers and external debt collection agencies where necessary Assist with reconciling daily and monthly accounts, banking procedures and invoicing Ensure transparent, competitive and user-friendly pricing and costing systems Client Experience & Reputation Embed a strong customer service ethos across all teams Ensure client satisfaction from admission through to discharge Uphold client confidentiality in line with GDPR and data protection legislation Contribute to maintaining and enhancing the organisation s reputation with clients, referring professionals, students and the wider public Support marketing initiatives, including website content and promotional materials, when required Knowledge, Skills & Experience Essential Extensive experience in administrative or client services operations Proven experience supervising or managing teams Strong organisational and planning skills Equine Knowledge Excellent written and verbal communication skills Confidence managing financial processes, invoicing and aged debt Ability to multitask, prioritise and remain calm in a fast-paced environment Strong attention to detail and problem-solving ability Desirable Experience within a clinical, veterinary, healthcare or similar regulated environment Familiarity with practice management or workflow systems Experience supporting audits, inspections or quality assurance processes Additional Responsibilities Attend internal and external meetings, training courses and industry events as required Participate in service reviews, case discussions and continuous improvement initiatives Display flexibility and a solutions-focused approach to operational challenges Ensure health & safety procedures are adhered to at all times Flexibility This role requires a flexible approach, and the post holder may occasionally be asked to undertake duties outside those listed, in line with operational needs. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Aerospace Bid Manager We are looking for an experienced Aerospace Bid Manager to join a leading high-technology organisation specialising in aerospace and defence solutions. This is an exciting opportunity for a highly motivated professional to manage the end-to-end bid process, ensuring the successful delivery of competitive and compliant bids. As Aerospace Bid Manager, you will lead cross-functional teams, coordinate technical and commercial inputs, and manage the submission of bids and quotes to meet customer requirements. You will be responsible for tracking opportunities, assessing cost and risk, and ensuring bids are delivered on time and aligned with business objectives. Key Responsibilities: Lead and manage the bid process to secure new and repeat business as Aerospace Bid Manager. Capture all requirements and ensure adherence to bid acceptance criteria. Develop technical and commercial proposals, including cost phasing, budgeting, and risk management. Conduct internal bid reviews and present bid status and recommendations to senior stakeholders. Interface with customers to manage expectations during the bidding process and support external reviews. Use historical bid data and metrics to improve bid accuracy and team performance. Skills and Experience: Proven track record in bid management, ideally within aerospace or defence. Strong understanding of project-based bidding, budgeting, forecasting, and financial evaluation. Excellent interpersonal, communication, and presentation skills. Ability to lead teams in a matrix-based organisation. Experience using Microsoft Office; Salesforce knowledge beneficial. Relevant bid or project management training and qualifications desirable. Security clearance may be required depending on role. This role as Aerospace Bid Manager offers the chance to work in a fast-paced, challenging environment, delivering high-value bids that directly impact the organisation s success. The successful candidate will be self-motivated, detail-oriented, and able to navigate complex bid processes with confidence. Benefits: Competitive salary with bonus scheme Pension scheme up to 10% contribution Private medical insurance and life assurance Flexible annual leave and sabbatical options Cycle to work scheme and gym membership If you are ready to make an impact as Aerospace Bid Manager in a dynamic aerospace and defence environment, we would love to hear from you. Apply today to join a team where your expertise and leadership will be valued.

Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our home store team in Llandudno so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Belonging at BHF We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave(plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

Fantastic Opportunity for a German-speaking Customer Service Administrator to join a team with strong values and moral ethos in North Devon. Job Title: Customer Service Administrator Location: South Molton Salary: £27,000 - £30,000 per annum Job Type: Full Time; Permanent Hours: Monday - Friday 35 hrs per week About the Customer Service Administrator role: To provide a link between customers and our internal operations department (UK and EU), by ensuring the correct flow of information is processed, documented and followed up, together with support for direct Salesforce and Distributors across EMEA. Ensuring that customers, receive the best sales service possible through processing of orders and information, customer communication and coordination with other company functions. You will be reporting to the Customer Service Manager. Responsibilities of the Customer Service Administrator: Develop and maintain good business relationships with customers through communication and proper handling of related administrative functions. Make full use of facilities to help service accounts. Complete all sales orders assuring accurate information. Keep records of all transactions whenever required. Handle all customer queries/problems as they arise and record them accurately. Provide prompt, complete, and accurate information to customers. Monitor and coordinate active customer sales orders from receipt to closing including: Delivery dates, Status of orders, Changes of orders, Schedule and changes, Tracking, Transportation status. Handle customer complaints through the company's Complaint procedure QSP-021 and keep detailed, accurate records. Provide reliable service information and relevant data to customers. Liaise with customers on accounts receivables. Operate computer and manufacturing system to obtain information for customers. Develop and maintain good working relationships with all departments. Practice quality policy and procedures. Other duties and responsibilities as assigned by management. Requirements of the Customer Service Administrator: Must be able to communicate in writing and verbally in German and English Minimum A level or equivalent Additional business/administration training is desirable Minimum 2 years' experience working in an office environment Experience in a sales office with emphasis on Experienced in admin duties such as typing, filing, answering phones and other clerical functions. Must also have experience dealing with international clients from the general public and businesses. Skills of the Customer Service Administrator: Good command of English; written and verbal Fluent in German; verbally and written. Excellent telephone manner and communication skills Ability to compile routine correspondence and departmental reports and forms. Working knowledge of personal computer (MS Office: Outlook, Word, and Excel) Perform quality work and maintain error-free activity on all prepared documents. Understanding of products and follow changes and additions Legible handwriting, particularly numbers Knowledge and understanding of the company's quality policy and procedures. Ability to maintain required confidentiality. Benefits of the Customer Service Administrator: On site parking Company Pension and Holidays

Our client is a successful and well-established manufacturer. They are looking for an experienced Production Manager / Production Team Leader to join them as the Value Stream Shift Manager. Our client are looking for a self-motivated and enthusiastic individual who can lead the shopfloor and work well within a team environment. You will have the ability to deliver day-to-day production activities whilst remaining compliant within a regulated environment and supporting improvements. Salary: £50,000 Hours of work: 2:00pm - 10:30pm Monday to Thursday, 12:00pm - 8:30pm on a Friday (Every other Friday off) PLEASE ONLY APPLY IF YOU MEET THE MAJORITY OF THE FOLLOWING REQUIREMENTS: A working knowledge and practical experience of one or more of the following highly regulated GMP production industries; Pharmaceutical / Chemicals / Food & Drink / Medical Devices. Experience of supervising and leading production shopfloor teams. Managing team performance and employee relations per range of HR policies. Experience of low to medium volume production, manual/semi-automated processes. Good knowledge and understanding of Health & Safety compliance. Ability to communicate effectively, both within the production team and cross functionally. Knowledge of computerised systems such as Oracle / similar. Ability to conduct detailed data analysis to determine improvement projects. A working knowledge and practical experience continuous improvement methodologies. Proven ability to lead projects team and drive change and improvement. Responsibilities: Your role will be to lead and manage the day-to-day operations of the production shift, ensuring that safety, quality, delivery, and cost targets are met. The Value Stream Shift Manager is responsible for team performance, engagement, and compliance, acting as the key point of contact for operational issues during their shift. - Direct line management of shopfloor team. - Participate and encourage use of recognition schemes. - Management of team attendance relating to overtime, holiday approvals, welfare checks, return to work (RTW) interviews and any consequent absence reviews. - Lead performance management processes, including appraisals and feedback and where required performance improvement plans (PIPs). - Own skills matrix and training plans for the shift coordinating closely with the improvement lead to ensure we have sufficient trained resource to meet production demand. - Deliver shift briefings and ensure effective 2-way communication with the shopfloor. - Drive employee engagement and contribute to the people plan to create a positive culture. - Manage grievance and disciplinary processes in line with HR policies. - Support recruitment and onboarding of new team members. - Lead accident and incident investigations and closure of required corrective actions. - Drive strong housekeeping standards to maintain a safe working environment. - Ensure team s adherence to risk assessments and input to updates where required. - Promote active participation in hazard identification and resolution of open hazards. - Deliver toolbox talks and safety communications. - Raise deviations for any non-conformances, owning minor deviations and contributing to the investigation and closure of major deviations and corrective & preventative (CAPA) actions. - Ensure team compliance to Standard Operating Procedures (SOPs) as well as batch documentation with a focus on Right First Time (RFT). - Support preparation and execution of internal and external audits from document control through to housekeeping standards. - Monitor daily telemetry including response to alarms as required. - Lead alignment and sign-off of production plans via Sales and Operational Planning (S&OP) process and delivery through process optimisation. - Ensure plan delivery through effective resource and process management, - Ensure completion of short interval control (SIC) sheets to ensure detail available for data analysis for overall equipment effectiveness (OEE) improvement initiatives to enhance operational efficiency, maximise output and drive schedule adherence. - Ensure completion of Oracle transactions to ensure recovery plan adherence. - Drive live yield optimisation to reduce waste during production. - Reduce batch rejects through CAPA closure and improvement of RFT. - Manage consumable ordering and usage tracking to budget. - Lead Tier meetings and work cross functionally to drive shift performance. - Act as escalation procedure owner during shift hours. - Champion safety, quality and productivity improvements, encouraging all team members to come forward with ideas and supporting them to implement them, where this is possible. - Contribute to improvement projects, CAPEX and NPD workstreams as required. Job Titles: This role would suit someone with a previous job title such as; Production Team Leader / Production Supervisor / Production Manager / Manufacturing Team Leader / Manufacturing Supervisor / Manufacturing Manager / Shift Supervisor / Shift Team Leader / Shift Manager / etc.