Commissioning Manager Leeds, North East & Scotland Region Competitive salary, car or car allowance and benefits Role NG Bailey are currently looking for a Commissioning Manager with experience of MEP/building services projects to join us. In this role you will ensure that a planned, programmed, auditable and structured approach to the commissioning process is carried out to the highest standards, making sure the installed building services operate in accordance with the design intent. This is a staff role with NG Bailey and will require travel to sites across our North East, Yorkshire and Scotland region, with the possibility of some other site locations outside this region from time to time. Some of the key deliverables in this role will include: Demonstrate appropriate health and safety leadership to ensure that the safety first and foremost message is visible and alive throughout all activities related to the project on which you are working Lead the commissioning management on all projects to successfully achieve company, team and individual objectives relating to the implementation of best value design, management of opportunities, risk mitigation and technically excellent installations Provide commissioning advice and assistance to other areas of the business and support business development, actively promoting our commissioning management capability. Assist the regional commissioning manager in the production of project commissioning fees Prepare monthly project reports for senior stakeholders, highlighting progress, risks, opportunities and resource issues Advise on commercial progress against plan, any variances from plan and the corrective actions being taken. In conjunction with the project team, ensure that commissioning documentation is produced in line with the NG Bailey standard procedures. Manage the commissioning activities in line with the documentation, highlighting any issues, risks, opportunities as necessary to ensure the commissioning procedure is successfully completed Assist the project manager to define the work scope of external commissioning and water treatment appointments, ensuring that scope gap is mitigated. Coordinate as required the commissioning specialist activities in line with agreed scope. Build and maintain mutually beneficial customer, key supplier and internal relationships. Promote the design team and actively seek out new opportunities. Communicate proactively with project stakeholders to improve our collaboration with operational teams. Support the regional commissioning manager in the identification, deliver and attendance of CPDs, ensuring that the development of the commissioning team's competence is maintained. Apply current legislation regarding building regulations, standards, CDM, quality control, commissioning, safety & environmental issues relating to all building services activities. What we are looking for: Extensive experience in building services installation and commissioning Strong communication skills, ability to influence at all levels Significant experience of commercial management on commissioning projects Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 30, 2026
Full time
Commissioning Manager Leeds, North East & Scotland Region Competitive salary, car or car allowance and benefits Role NG Bailey are currently looking for a Commissioning Manager with experience of MEP/building services projects to join us. In this role you will ensure that a planned, programmed, auditable and structured approach to the commissioning process is carried out to the highest standards, making sure the installed building services operate in accordance with the design intent. This is a staff role with NG Bailey and will require travel to sites across our North East, Yorkshire and Scotland region, with the possibility of some other site locations outside this region from time to time. Some of the key deliverables in this role will include: Demonstrate appropriate health and safety leadership to ensure that the safety first and foremost message is visible and alive throughout all activities related to the project on which you are working Lead the commissioning management on all projects to successfully achieve company, team and individual objectives relating to the implementation of best value design, management of opportunities, risk mitigation and technically excellent installations Provide commissioning advice and assistance to other areas of the business and support business development, actively promoting our commissioning management capability. Assist the regional commissioning manager in the production of project commissioning fees Prepare monthly project reports for senior stakeholders, highlighting progress, risks, opportunities and resource issues Advise on commercial progress against plan, any variances from plan and the corrective actions being taken. In conjunction with the project team, ensure that commissioning documentation is produced in line with the NG Bailey standard procedures. Manage the commissioning activities in line with the documentation, highlighting any issues, risks, opportunities as necessary to ensure the commissioning procedure is successfully completed Assist the project manager to define the work scope of external commissioning and water treatment appointments, ensuring that scope gap is mitigated. Coordinate as required the commissioning specialist activities in line with agreed scope. Build and maintain mutually beneficial customer, key supplier and internal relationships. Promote the design team and actively seek out new opportunities. Communicate proactively with project stakeholders to improve our collaboration with operational teams. Support the regional commissioning manager in the identification, deliver and attendance of CPDs, ensuring that the development of the commissioning team's competence is maintained. Apply current legislation regarding building regulations, standards, CDM, quality control, commissioning, safety & environmental issues relating to all building services activities. What we are looking for: Extensive experience in building services installation and commissioning Strong communication skills, ability to influence at all levels Significant experience of commercial management on commissioning projects Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills
Apr 30, 2026
Full time
Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 30, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 30, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 30, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills
Apr 30, 2026
Full time
Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills
An Audit Director opportunity in Central London with a 4-Partner Chartered Accountancy Practice, offering a route to become Partner and RI status. About the Client This is a well-established 4-partner firm based in Central London, offering audit, accountancy, tax, and advisory services to a broad client base. Their portfolio includes owner-managed businesses, UK subsidiaries of international groups, charities, and professional services firms. The firm prides itself on delivering a partner-led, high-quality service with a strong commercial focus, maintaining long-standing client relationships and a collaborative internal culture. With a clear vision for the future and their succession planning, they are now looking to appoint an Audit Director. The Role As an Audit Director in Central London, the role will take full responsibility for a portfolio of audit clients while playing a leadership role within the firm. The role will suit someone who has ambitions to become an RI or someone who already holds RI status. Overall responsibility for the firms audit portfolio Leading audits from planning through to completion, ensuring compliance with (UK) and FRC standards Reviewing work, ensuring high-quality delivery and adherence to internal quality control procedures Managing and developing relationships with clients, providing proactive commercial and technical advice Supporting audit quality, including internal monitoring and preparation for external reviews (e.g. ICAEW QAD) Mentoring and developing Audit staff Supporting partners with business development, tenders, and growth initiatives Contributing to audit methodology, compliance processes, and wider firm strategy About the Candidate The successful candidate will be a technically strong and commercially aware individual looking to take on a senior leadership role in Central London. The candidate should be at least operating at Senior Manager level, though ideally they would be at Director or Partner Designate level already. ACA or ACCA qualified with at least a practising certificate Significant post-qualified experience in external audit Strong experience working with SMEs, OMBs, and UK subsidiaries Excellent knowledge of ISA (UK), FRS 102, IFRS, and the Companies Act Proven experience leading audits and reviewing team members' work Strong communication skills with the ability to build lasting client relationships Commercial mindset with an interest in contributing to firm growth Able to work full time in a Central London location with some flexibility on offer Desirable: Experience with audit software such as CaseWare, CCH, Mercia, or MyWorkpapers Exposure to charity, LLP, or pension scheme audits Interest in long-term progression and partnership What's on Offer This role in offers a genuine opportunity to step into a senior leadership position with a clear route to partnership. Competitive salary with profit share / bonus potential 25 days annual leave plus bank holidays Flexible working arrangements after probation Clear and achievable pathway to partnership Ongoing CPD and technical support Collaborative, partner-led working environment If this vacancy is of interest to you, then please apply or contact Jonathan from Absolute Recruit. However, if it is not right for you but you think it could be suitable for someone you know, please forward this on, as we operate a referral scheme with a donation to a charity of your choosing. Terms & Conditions apply.
Apr 30, 2026
Full time
An Audit Director opportunity in Central London with a 4-Partner Chartered Accountancy Practice, offering a route to become Partner and RI status. About the Client This is a well-established 4-partner firm based in Central London, offering audit, accountancy, tax, and advisory services to a broad client base. Their portfolio includes owner-managed businesses, UK subsidiaries of international groups, charities, and professional services firms. The firm prides itself on delivering a partner-led, high-quality service with a strong commercial focus, maintaining long-standing client relationships and a collaborative internal culture. With a clear vision for the future and their succession planning, they are now looking to appoint an Audit Director. The Role As an Audit Director in Central London, the role will take full responsibility for a portfolio of audit clients while playing a leadership role within the firm. The role will suit someone who has ambitions to become an RI or someone who already holds RI status. Overall responsibility for the firms audit portfolio Leading audits from planning through to completion, ensuring compliance with (UK) and FRC standards Reviewing work, ensuring high-quality delivery and adherence to internal quality control procedures Managing and developing relationships with clients, providing proactive commercial and technical advice Supporting audit quality, including internal monitoring and preparation for external reviews (e.g. ICAEW QAD) Mentoring and developing Audit staff Supporting partners with business development, tenders, and growth initiatives Contributing to audit methodology, compliance processes, and wider firm strategy About the Candidate The successful candidate will be a technically strong and commercially aware individual looking to take on a senior leadership role in Central London. The candidate should be at least operating at Senior Manager level, though ideally they would be at Director or Partner Designate level already. ACA or ACCA qualified with at least a practising certificate Significant post-qualified experience in external audit Strong experience working with SMEs, OMBs, and UK subsidiaries Excellent knowledge of ISA (UK), FRS 102, IFRS, and the Companies Act Proven experience leading audits and reviewing team members' work Strong communication skills with the ability to build lasting client relationships Commercial mindset with an interest in contributing to firm growth Able to work full time in a Central London location with some flexibility on offer Desirable: Experience with audit software such as CaseWare, CCH, Mercia, or MyWorkpapers Exposure to charity, LLP, or pension scheme audits Interest in long-term progression and partnership What's on Offer This role in offers a genuine opportunity to step into a senior leadership position with a clear route to partnership. Competitive salary with profit share / bonus potential 25 days annual leave plus bank holidays Flexible working arrangements after probation Clear and achievable pathway to partnership Ongoing CPD and technical support Collaborative, partner-led working environment If this vacancy is of interest to you, then please apply or contact Jonathan from Absolute Recruit. However, if it is not right for you but you think it could be suitable for someone you know, please forward this on, as we operate a referral scheme with a donation to a charity of your choosing. Terms & Conditions apply.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 30, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 30, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Fundraising and Marketing Administrator Location: Hybrid working 1 office day based in Redditch, Worcestershire and remainder working from home with openness to flexible working Hours: Part-Time, Permanent; 16 hours per week to be agreed with Line Manager Salary: £28,000 £32,000 (dependent on experience) (pro rata) Holiday: Cavell offers 30 days annual leave (pro rata) which includes 3 fixed days between Christmas and New Year, in addition to bank holidays Pension: Up to 8% employer contribution Line Management Responsibilities: None About Cavell Cavell is the charity supporting the nursing and midwifery family through tough times. We provide grants, advice and a listening ear to nurses and midwives who may feel alone and are struggling to cope. We are a small and friendly team committed to ensuring no nurse or midwife faces tough times alone. The Role To provide efficient and holistic support across Cavell. This role will support various teams across the organisation, with a focus on giving colleagues the support they need to fulfil their roles as well as directly engaging with beneficiaries, nominators, coaching clients and award winners. The role will provide coordination of the Cavell Star Awards and provide support for fundraising and marketing activities. Person Profile This role would suit someone who is organised and is adept at following processes and procedures. The ideal candidate will be empathetic, have effective communication skills and a desire to support colleagues to fulfil their roles to the best of their ability. It will suit someone who is looking for variety in their work and brings a logical, methodical approach to prioritising their workload. Main Responsibilities Cavell Star Awards Administration: Coordinate the processing of Cavell Star Award nominations, from submission to fulfilment. Post awards packs for the Cavell Star Awards and ensuring they arrive in a timely manner. Communicate with nominators, recipients, and partners to ensure an exceptional experience. Maintain accurate nomination records and provide regular reports on activity and outcomes. Liaise with suppliers and external partners regarding award materials and distribution. Ensure all nomination data is recorded accurately and kept up to date in internal systems. Fundraising and Marketing Support: Support fundraising and marketing campaigns with logistical tasks. Maintain supporter and donor data within the CRM, ensuring accurate records. Assist with the production and distribution of fundraising materials and communications to supporters. Support event logistics, booking arrangements, and post-event follow-ups. Respond to fundraising and marketing enquiries by email and phone. Support donor stewardship activities, including thank you communications and recognition initiatives. Assist with the coordination of fundraising materials for partners, ensuring timely delivery and brand consistency. Coordinate meetings with partners and supporters, including scheduling and sending invitations. General Administrative and Cross-Team Support: Provide day-to-day administrative support to colleagues across the organisation. Assist with data entry, data cleansing, and routine database maintenance. Support the management of shared inboxes, ensuring queries are responded to or directed appropriately. Follow established processes and procedures to ensure consistency and accuracy in all tasks. Person Specification Skills, Knowledge and Experience Essential: Ability to adapt approach and communication style to suit the audience. Experience of supporting colleagues to achieve shared goals. Excellent attention to detail and accuracy in data entry and record keeping. Strong organisational and time management skills with ability to prioritise effectively. Proficiency in Microsoft Office (Word, Excel, Outlook, Teams). Experience working with CRM systems or databases. Strong written and verbal communication skills. Ability to handle confidential information sensitively and appropriately. Desirable: Experience working within a charity or healthcare-related organisation. Knowledge of fundraising, marketing or event administration. Personal Attributes: Highly organised with exceptional attention to detail. Friendly, professional and confident communicator. Flexible and adaptable able to work both independently and collaboratively. Proactive approach with willingness to take initiative. Empathy and alignment with Cavell s mission and values. Commitment to diversity, equality and inclusion. Your Cover Letter should include: Your notice period Your preferred working hours Why you re interested in working for Cavell Your relevant administrative / fundraising and marketing experience For this role, interviews will be held remotely on a rolling basis as and when applications come through. The deadline to apply for this role will be Thursday, 21st of May at midday. During the interview, there will also be the opportunity to ask the panel questions. There may potentially be an additional informal Teams call as part of the selection process.
Apr 30, 2026
Full time
Fundraising and Marketing Administrator Location: Hybrid working 1 office day based in Redditch, Worcestershire and remainder working from home with openness to flexible working Hours: Part-Time, Permanent; 16 hours per week to be agreed with Line Manager Salary: £28,000 £32,000 (dependent on experience) (pro rata) Holiday: Cavell offers 30 days annual leave (pro rata) which includes 3 fixed days between Christmas and New Year, in addition to bank holidays Pension: Up to 8% employer contribution Line Management Responsibilities: None About Cavell Cavell is the charity supporting the nursing and midwifery family through tough times. We provide grants, advice and a listening ear to nurses and midwives who may feel alone and are struggling to cope. We are a small and friendly team committed to ensuring no nurse or midwife faces tough times alone. The Role To provide efficient and holistic support across Cavell. This role will support various teams across the organisation, with a focus on giving colleagues the support they need to fulfil their roles as well as directly engaging with beneficiaries, nominators, coaching clients and award winners. The role will provide coordination of the Cavell Star Awards and provide support for fundraising and marketing activities. Person Profile This role would suit someone who is organised and is adept at following processes and procedures. The ideal candidate will be empathetic, have effective communication skills and a desire to support colleagues to fulfil their roles to the best of their ability. It will suit someone who is looking for variety in their work and brings a logical, methodical approach to prioritising their workload. Main Responsibilities Cavell Star Awards Administration: Coordinate the processing of Cavell Star Award nominations, from submission to fulfilment. Post awards packs for the Cavell Star Awards and ensuring they arrive in a timely manner. Communicate with nominators, recipients, and partners to ensure an exceptional experience. Maintain accurate nomination records and provide regular reports on activity and outcomes. Liaise with suppliers and external partners regarding award materials and distribution. Ensure all nomination data is recorded accurately and kept up to date in internal systems. Fundraising and Marketing Support: Support fundraising and marketing campaigns with logistical tasks. Maintain supporter and donor data within the CRM, ensuring accurate records. Assist with the production and distribution of fundraising materials and communications to supporters. Support event logistics, booking arrangements, and post-event follow-ups. Respond to fundraising and marketing enquiries by email and phone. Support donor stewardship activities, including thank you communications and recognition initiatives. Assist with the coordination of fundraising materials for partners, ensuring timely delivery and brand consistency. Coordinate meetings with partners and supporters, including scheduling and sending invitations. General Administrative and Cross-Team Support: Provide day-to-day administrative support to colleagues across the organisation. Assist with data entry, data cleansing, and routine database maintenance. Support the management of shared inboxes, ensuring queries are responded to or directed appropriately. Follow established processes and procedures to ensure consistency and accuracy in all tasks. Person Specification Skills, Knowledge and Experience Essential: Ability to adapt approach and communication style to suit the audience. Experience of supporting colleagues to achieve shared goals. Excellent attention to detail and accuracy in data entry and record keeping. Strong organisational and time management skills with ability to prioritise effectively. Proficiency in Microsoft Office (Word, Excel, Outlook, Teams). Experience working with CRM systems or databases. Strong written and verbal communication skills. Ability to handle confidential information sensitively and appropriately. Desirable: Experience working within a charity or healthcare-related organisation. Knowledge of fundraising, marketing or event administration. Personal Attributes: Highly organised with exceptional attention to detail. Friendly, professional and confident communicator. Flexible and adaptable able to work both independently and collaboratively. Proactive approach with willingness to take initiative. Empathy and alignment with Cavell s mission and values. Commitment to diversity, equality and inclusion. Your Cover Letter should include: Your notice period Your preferred working hours Why you re interested in working for Cavell Your relevant administrative / fundraising and marketing experience For this role, interviews will be held remotely on a rolling basis as and when applications come through. The deadline to apply for this role will be Thursday, 21st of May at midday. During the interview, there will also be the opportunity to ask the panel questions. There may potentially be an additional informal Teams call as part of the selection process.
Salary: £ 41,700 - £49,000 pa (Mulberry PayScale, Grade Foxglove) Hours: Full time (37.5 hours/week) Contract: Permanent We are seeking a highly motivated and experienced Facilities Manager to lead and oversee the housekeeping, laundry, portering, gardening, catering, and maintenance teams at Royal Trinity Hospice. This role involves ensuring a safe, compliant, and compassionate environment for patients, staff, tenants, and visitors by maintaining high standards of facilities management. Overall purpose of the role Lead and deliver an effective housekeeping operation ensuring systems and processes are efficient and aligned with organisational goals. Deputise for the Head of Facilities when needed to Support the delivery of the annual health & safety audits, working collaboratively with consultants and staff to achieve high standards of safety at the hospice. Ensure all estates infrastructure work efficiently and effectively, meet the required Trinity standards and fulfil all statutory and regulatory obligations In conjunction with Health and Safety Consultants, to ensure the internal and external environment is safe and that all relevant risk management activities (including incident management system) are completed to required standards Support the procurement of facilities management service contracts including all planned, preventative maintenance (PPM) requirements ensuring excellent supplier relationship management to hold contractors to account Manage and develop ten staff members in the housekeeping department. Skills and experience required Vocational qualifications in Facilities Management or Health and Safety (minimum IOSHH or NEBOSH General Certificate, IWFM Diploma, or equivalent). A minimum of three years experience in facilities, building services, and health & safety management. Proven experience managing multidisciplinary teams, ideally within a healthcare setting. Previous responsibility for fire safety, risk assessments, policies, and audits within a healthcare environment (preferred), Comprehensive understanding of health and safety standards, infection control protocols, facilities contracts and budget management. Must stay up to date with current legislation. Proficiency in MS Office 365. Strong analytical skills for managing records, compliance reports, and resource allocation. Knowledge of Healthcare National Cleaning Standards. Waste Management qualifications. Familiarity with CQC standards for Estates and Facilities Services. Understanding of NHS Litigation Authority Standards for Facilities Infrastructure Services. Benefits We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu) Cycle to work scheme and interest-free season ticket loans available Free eyesight test for DSE users and a contribution towards the cost of glasses 25% store discount in Trinity shops Life assurance cover Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party Regular ballots for donated free tickets and prizes Access to courses of free counselling Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. We encourage and welcome applications from people of all backgrounds. How to apply If you have the skills and experience we are looking for, please complete the online application below. For an informal chat or visit, please contact Elizabeth Ademolake, Head of Facilities Closing Date: 27 May 2026 Interview Date: TBC Please note, if sufficient applications are received, we may close this advert early.
Apr 30, 2026
Full time
Salary: £ 41,700 - £49,000 pa (Mulberry PayScale, Grade Foxglove) Hours: Full time (37.5 hours/week) Contract: Permanent We are seeking a highly motivated and experienced Facilities Manager to lead and oversee the housekeeping, laundry, portering, gardening, catering, and maintenance teams at Royal Trinity Hospice. This role involves ensuring a safe, compliant, and compassionate environment for patients, staff, tenants, and visitors by maintaining high standards of facilities management. Overall purpose of the role Lead and deliver an effective housekeeping operation ensuring systems and processes are efficient and aligned with organisational goals. Deputise for the Head of Facilities when needed to Support the delivery of the annual health & safety audits, working collaboratively with consultants and staff to achieve high standards of safety at the hospice. Ensure all estates infrastructure work efficiently and effectively, meet the required Trinity standards and fulfil all statutory and regulatory obligations In conjunction with Health and Safety Consultants, to ensure the internal and external environment is safe and that all relevant risk management activities (including incident management system) are completed to required standards Support the procurement of facilities management service contracts including all planned, preventative maintenance (PPM) requirements ensuring excellent supplier relationship management to hold contractors to account Manage and develop ten staff members in the housekeeping department. Skills and experience required Vocational qualifications in Facilities Management or Health and Safety (minimum IOSHH or NEBOSH General Certificate, IWFM Diploma, or equivalent). A minimum of three years experience in facilities, building services, and health & safety management. Proven experience managing multidisciplinary teams, ideally within a healthcare setting. Previous responsibility for fire safety, risk assessments, policies, and audits within a healthcare environment (preferred), Comprehensive understanding of health and safety standards, infection control protocols, facilities contracts and budget management. Must stay up to date with current legislation. Proficiency in MS Office 365. Strong analytical skills for managing records, compliance reports, and resource allocation. Knowledge of Healthcare National Cleaning Standards. Waste Management qualifications. Familiarity with CQC standards for Estates and Facilities Services. Understanding of NHS Litigation Authority Standards for Facilities Infrastructure Services. Benefits We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu) Cycle to work scheme and interest-free season ticket loans available Free eyesight test for DSE users and a contribution towards the cost of glasses 25% store discount in Trinity shops Life assurance cover Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party Regular ballots for donated free tickets and prizes Access to courses of free counselling Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. We encourage and welcome applications from people of all backgrounds. How to apply If you have the skills and experience we are looking for, please complete the online application below. For an informal chat or visit, please contact Elizabeth Ademolake, Head of Facilities Closing Date: 27 May 2026 Interview Date: TBC Please note, if sufficient applications are received, we may close this advert early.
Programme Manager - Derby Belcan Workforce Solutions are looking for an experienced Programme Manager for our client based in Derby. The Programme Manager will be responsible for executing and leading engineering programmes. You will have the ability to set direction and carry out statement of work from the client. The Programme Manager shall manage and provide leadership for engineering tasks. This includes leading engineering teams which perform the entire range of tasks required for: concept studies, systems engineering, mechanical design, heat transfer, structures analysis, modelling, final drawing/ documentation for hardware, instrumentation, assembly and commissioning for an Aerospace Test Rig. The Programme Manager shall be responsible for resource, budget, schedule, and technical accuracy of the Integrated Project Team(s) they are leading. You will be expected to have good technical knowhow to support decision making in collaboration with the Technical Lead through the evolution of the programs. Responsibilities Lead and manage engineering programs, including budget, schedule, and risk management. Must be able to work with customers to define and document requirements, address technical concerns, then manage the overall program scope of work as agreed with the customer and provide project status. Resolve arising matters within the integrated project team. Ensure compliance with all contract requirements and deliverables and maintain overall programme schedule. Make technical and programmatic presentations internally and to customers. Use of Earned Value Management Systems to monitor spend and progress. Assist with the creation of bids and proposals for programs that the candidate will manage in the future. Qualifications and Experience Bachelor's degree or equivalent experience in Aeronautical Engineering, Mechanical Engineering or a relevant technical degree. Applicable work experience, ideally some of which is in a turbomachinery design environment. The candidate shall have prior experience in Project/Program Management which covers budgets, cost and earned value management, schedules, bids and proposals. The candidate shall have also spent time in other roles e.g. design to have an appreciation of the activities involved in the program. Strong organisational and communication skills. Ability to make technical presentations internally and to customers. Have knowledge of Test Rig engineering methodology and practices. Excellent written and verbal communication skills. Have strong scope management skills. What will you get: Competitive Salary Holidays - 33 days per year total (incl. Bank hols) Pension Private Medical Insurance Death in Service Income Protection Employee Share Purchase Plan Cycle to Work Belcan, a Cognizant company, is a global force in technical services and engineering consultancy. Our legacy is built on delivering high-quality outputs and our unwavering commitment to developing the next generation of technical consultants and specialist engineers. Our expertise is vast, spanning across various engineering industries including aerospace, defence, marine, nuclear, automotive, and cyber security. This vacancy is being advertised by Belcan.
Apr 30, 2026
Full time
Programme Manager - Derby Belcan Workforce Solutions are looking for an experienced Programme Manager for our client based in Derby. The Programme Manager will be responsible for executing and leading engineering programmes. You will have the ability to set direction and carry out statement of work from the client. The Programme Manager shall manage and provide leadership for engineering tasks. This includes leading engineering teams which perform the entire range of tasks required for: concept studies, systems engineering, mechanical design, heat transfer, structures analysis, modelling, final drawing/ documentation for hardware, instrumentation, assembly and commissioning for an Aerospace Test Rig. The Programme Manager shall be responsible for resource, budget, schedule, and technical accuracy of the Integrated Project Team(s) they are leading. You will be expected to have good technical knowhow to support decision making in collaboration with the Technical Lead through the evolution of the programs. Responsibilities Lead and manage engineering programs, including budget, schedule, and risk management. Must be able to work with customers to define and document requirements, address technical concerns, then manage the overall program scope of work as agreed with the customer and provide project status. Resolve arising matters within the integrated project team. Ensure compliance with all contract requirements and deliverables and maintain overall programme schedule. Make technical and programmatic presentations internally and to customers. Use of Earned Value Management Systems to monitor spend and progress. Assist with the creation of bids and proposals for programs that the candidate will manage in the future. Qualifications and Experience Bachelor's degree or equivalent experience in Aeronautical Engineering, Mechanical Engineering or a relevant technical degree. Applicable work experience, ideally some of which is in a turbomachinery design environment. The candidate shall have prior experience in Project/Program Management which covers budgets, cost and earned value management, schedules, bids and proposals. The candidate shall have also spent time in other roles e.g. design to have an appreciation of the activities involved in the program. Strong organisational and communication skills. Ability to make technical presentations internally and to customers. Have knowledge of Test Rig engineering methodology and practices. Excellent written and verbal communication skills. Have strong scope management skills. What will you get: Competitive Salary Holidays - 33 days per year total (incl. Bank hols) Pension Private Medical Insurance Death in Service Income Protection Employee Share Purchase Plan Cycle to Work Belcan, a Cognizant company, is a global force in technical services and engineering consultancy. Our legacy is built on delivering high-quality outputs and our unwavering commitment to developing the next generation of technical consultants and specialist engineers. Our expertise is vast, spanning across various engineering industries including aerospace, defence, marine, nuclear, automotive, and cyber security. This vacancy is being advertised by Belcan.
VAT Manager - c.£70k annual bonus - Hybrid working (based in any UK location). This is a fantastic opportunity to join a growing team at an exciting part of the journey, working on a hybrid basis. The variety of projects will challenge you every day, helping you expand your capabilities and grow professionally. You'll have plenty of opportunity to broaden your horizons and discover a culture that nurtures individuality and celebrates fresh thinking! Responsibilities: Acting as the day-to-day point of contact for clients and always practicing the principles of premium customer service, responding to queries efficiently. Providing VAT consultancy services to all clients in relation to indirect taxes to ensure the provision of the best advice. Ensuring the assignment is undertaken in accordance with the pre-assignment instructions, and carrying out more complex aspects of the assignment efficiently, thoroughly and in accordance with the firm's procedures whilst keeping the Director fully informed of the status of projects. Acting in a supervisory capacity to more junior members of the VAT team, including reviewing work, providing training, supporting development and undertaking regular career conversations. Ensuring VAT quality as directed by the Director, and assisting with internal and external quality assurance, ensuring any actions are completed in line with the firm's professional standards. Maintaining an awareness of the firm's specialist services and publications to ensure effective client service. Developing an advanced level of technical knowledge through appropriate reading and courses and an awareness of the firm's services, brochures and publications. Maintaining an awareness and observation of Health and Safety issues within the Firm and reporting any concerns to the Health and Safety Representative. Carrying out any other duties as are within the scope, spirit and purpose of the job, the title of the role and its grading, as requested by the line manager, Head of Department or any Partner or Director. About the ideal candidate Demonstrated experience of VAT planning and handling VAT enquiries within an Indirect Tax specialist position. CTA qualification is highly desirable but not essential. High standard of communication, both written and oral. Proven experience in client management and being accountable for a busy portfolio. VAT Manager - c.£70k annual bonus - Hybrid working (based in any UK location) VAT Manager - c.£70k annual bonus - Hybrid working (based in any UK location) VAT Manager - c.£70k annual bonus - Hybrid working (based in any UK location).
Apr 30, 2026
Full time
VAT Manager - c.£70k annual bonus - Hybrid working (based in any UK location). This is a fantastic opportunity to join a growing team at an exciting part of the journey, working on a hybrid basis. The variety of projects will challenge you every day, helping you expand your capabilities and grow professionally. You'll have plenty of opportunity to broaden your horizons and discover a culture that nurtures individuality and celebrates fresh thinking! Responsibilities: Acting as the day-to-day point of contact for clients and always practicing the principles of premium customer service, responding to queries efficiently. Providing VAT consultancy services to all clients in relation to indirect taxes to ensure the provision of the best advice. Ensuring the assignment is undertaken in accordance with the pre-assignment instructions, and carrying out more complex aspects of the assignment efficiently, thoroughly and in accordance with the firm's procedures whilst keeping the Director fully informed of the status of projects. Acting in a supervisory capacity to more junior members of the VAT team, including reviewing work, providing training, supporting development and undertaking regular career conversations. Ensuring VAT quality as directed by the Director, and assisting with internal and external quality assurance, ensuring any actions are completed in line with the firm's professional standards. Maintaining an awareness of the firm's specialist services and publications to ensure effective client service. Developing an advanced level of technical knowledge through appropriate reading and courses and an awareness of the firm's services, brochures and publications. Maintaining an awareness and observation of Health and Safety issues within the Firm and reporting any concerns to the Health and Safety Representative. Carrying out any other duties as are within the scope, spirit and purpose of the job, the title of the role and its grading, as requested by the line manager, Head of Department or any Partner or Director. About the ideal candidate Demonstrated experience of VAT planning and handling VAT enquiries within an Indirect Tax specialist position. CTA qualification is highly desirable but not essential. High standard of communication, both written and oral. Proven experience in client management and being accountable for a busy portfolio. VAT Manager - c.£70k annual bonus - Hybrid working (based in any UK location) VAT Manager - c.£70k annual bonus - Hybrid working (based in any UK location) VAT Manager - c.£70k annual bonus - Hybrid working (based in any UK location).
Account Manager - Aylesbury Think Specialist Recruitment are delighted to be working with a growing thriving national award winning ecommerce/events business based in Aylesbury. Due to exciting growth as a business our client are currently searching for an Account Manager to join their tightknit team and help with the smooth running of their day-to-day operations. You will be responsible for overseeing the management of a large client account, whilst also pitching in to support your colleagues with any assignments that should arise. Your prime duty will be to manage and develop relationships with your clients ensuring that all needs are met and a great service provided throughout. You will be a confident and hard-working individual, not one to shy away from picking up the phone and someone who is willing to go the extra mile to get matters resolved. You will be outgoing and able to foster good relationships with clients and colleagues across multiple departments. This position is paying a salary of £32k and also offers a number of exciting benefits including enhanced Pension contributions and life assurance, whilst also offering the opportunity to work for a growing organisation. Please note this position will be based in our clients office in Aston Clinton, there will be the option for hybrid working of one day per week after probation. Duties: Build strong relationships with clients ensuring you maintain these for the long-term. Understand the clients needs and strive to provide solutions to meet them. Communicate with clients to ensure satisfaction, ensuring any issues are addressed promptly. Keep identifying ways to cross-sell and upsell Engage with sales in order to contribute to revenue growth Process daily orders and deliveries on multiple systems Ensuring all orders are invoiced accordingly Organise courier bookings Liaise with customers regarding delivery discrepancies including stock issues, order changes, damages, and tracking information Carry out system changes such as adjustments, receipts, and dispatches Working with warehouse and other office members to manage processes Ensure all day-to-day tasks within the office are met within the required deadline Respond to client communication including via phone and email. Candidate Requirements: Hardworking individual who is willing to go the extra mile to ensure client satisfaction. Confident communicator who is happy to pick up the phone and resolve something in a timely matter. Able to multitask and work across a number of different tasks at any given time. A great relationship builder who is able to foster strong partnerships with clients and internal team members. Prior Customer Service experience is a must. A great attention to detail, able to ensure important information is processed correctly at all times. Strong Administrative skills, able to process orders, invoices and client information accurately. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Apr 30, 2026
Full time
Account Manager - Aylesbury Think Specialist Recruitment are delighted to be working with a growing thriving national award winning ecommerce/events business based in Aylesbury. Due to exciting growth as a business our client are currently searching for an Account Manager to join their tightknit team and help with the smooth running of their day-to-day operations. You will be responsible for overseeing the management of a large client account, whilst also pitching in to support your colleagues with any assignments that should arise. Your prime duty will be to manage and develop relationships with your clients ensuring that all needs are met and a great service provided throughout. You will be a confident and hard-working individual, not one to shy away from picking up the phone and someone who is willing to go the extra mile to get matters resolved. You will be outgoing and able to foster good relationships with clients and colleagues across multiple departments. This position is paying a salary of £32k and also offers a number of exciting benefits including enhanced Pension contributions and life assurance, whilst also offering the opportunity to work for a growing organisation. Please note this position will be based in our clients office in Aston Clinton, there will be the option for hybrid working of one day per week after probation. Duties: Build strong relationships with clients ensuring you maintain these for the long-term. Understand the clients needs and strive to provide solutions to meet them. Communicate with clients to ensure satisfaction, ensuring any issues are addressed promptly. Keep identifying ways to cross-sell and upsell Engage with sales in order to contribute to revenue growth Process daily orders and deliveries on multiple systems Ensuring all orders are invoiced accordingly Organise courier bookings Liaise with customers regarding delivery discrepancies including stock issues, order changes, damages, and tracking information Carry out system changes such as adjustments, receipts, and dispatches Working with warehouse and other office members to manage processes Ensure all day-to-day tasks within the office are met within the required deadline Respond to client communication including via phone and email. Candidate Requirements: Hardworking individual who is willing to go the extra mile to ensure client satisfaction. Confident communicator who is happy to pick up the phone and resolve something in a timely matter. Able to multitask and work across a number of different tasks at any given time. A great relationship builder who is able to foster strong partnerships with clients and internal team members. Prior Customer Service experience is a must. A great attention to detail, able to ensure important information is processed correctly at all times. Strong Administrative skills, able to process orders, invoices and client information accurately. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
We are looking to recruit a Junior Management Accountant to join our clients Finance Team. They are a highly reputable accounts and payroll service provider to the restaurant industry and have operated for over 15 years and currently providing services to over 40 restaurants sites. ESSENTIAL DUTIES & RESPONSIBILITIES: Post supplier invoices to the ledger using Sage, ensuring invoices are correctly coded to the appropriate nominal ledger and supplier account for multiple clients/entities. Track all invoices sent for authorisation and ensure they are returned, processed, and posted within a 48-hour turnaround period. Prepare monthly payment runs, ensuring payments are made on the correct due dates and for the correct amounts. Allocate and update all payments in the ledger in a timely manner. Perform monthly balance sheet reconciliations and assist with the preparation of monthly management accounts for multiple entities. Update and maintain cash flow forecasts for multiple clients on a regular basis. Prepare and submit VAT returns, ensuring accuracy and compliance with deadlines. Work across multiple sites / companies, ensuring financial records are maintained accurately for each client. Liaise with site managers, suppliers, and internal teams across different locations when required. Assist with ad-hoc tasks and additional duties as requested by senior members of the team to meet the needs of the business. KEY SKILLS AND QUALIFICATIONS REQUIRED: SAGE preferred, training given Ability to manage workload across multiple clients and meet strict deadlines. High level of accuracy and attention to detail. Good organisational and time management skills. Ability to work independently as well as part of a team. Flexible and willing to support the wider team with ad-hoc tasks when required. Strong understanding of double-entry bookkeeping. Minimum of one year s experience working in a finance or accounts setting (hospitality experience preferred). Proficient in Excel and comfortable working with spreadsheets.
Apr 30, 2026
Full time
We are looking to recruit a Junior Management Accountant to join our clients Finance Team. They are a highly reputable accounts and payroll service provider to the restaurant industry and have operated for over 15 years and currently providing services to over 40 restaurants sites. ESSENTIAL DUTIES & RESPONSIBILITIES: Post supplier invoices to the ledger using Sage, ensuring invoices are correctly coded to the appropriate nominal ledger and supplier account for multiple clients/entities. Track all invoices sent for authorisation and ensure they are returned, processed, and posted within a 48-hour turnaround period. Prepare monthly payment runs, ensuring payments are made on the correct due dates and for the correct amounts. Allocate and update all payments in the ledger in a timely manner. Perform monthly balance sheet reconciliations and assist with the preparation of monthly management accounts for multiple entities. Update and maintain cash flow forecasts for multiple clients on a regular basis. Prepare and submit VAT returns, ensuring accuracy and compliance with deadlines. Work across multiple sites / companies, ensuring financial records are maintained accurately for each client. Liaise with site managers, suppliers, and internal teams across different locations when required. Assist with ad-hoc tasks and additional duties as requested by senior members of the team to meet the needs of the business. KEY SKILLS AND QUALIFICATIONS REQUIRED: SAGE preferred, training given Ability to manage workload across multiple clients and meet strict deadlines. High level of accuracy and attention to detail. Good organisational and time management skills. Ability to work independently as well as part of a team. Flexible and willing to support the wider team with ad-hoc tasks when required. Strong understanding of double-entry bookkeeping. Minimum of one year s experience working in a finance or accounts setting (hospitality experience preferred). Proficient in Excel and comfortable working with spreadsheets.
Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills
Apr 30, 2026
Full time
Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 30, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP's that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client's buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an "expert" in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes - all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP's work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Apr 30, 2026
Full time
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP's that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client's buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an "expert" in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes - all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP's work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 30, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 30, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.