We're looking for a Drainage and Water Design Team Leader to join our Design team based in Speke / Wymondham. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Speke / Wymondham Hours : 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Drainage and Water Design Team Leader , you'll be working within the Drainage Team, leading a building & development drainage & water design team delivering high-quality, compliant, and sustainable solutions across a portfolio of residential, educational, and government projects. The role acts as the technical and delivery lead for assigned work packages, ensuring designs are coordinated and programme, budget, and risk commitments are met. Working closely with the Design Manager and wider Kier Design and Construction teams, the Design Team Leader develops team capability, supports consistent delivery, and builds strong relationships with internal and external clients to provide a reliable, value-driven service. Your day to day will include: Accountable for leading a small Building & Development, Drainage & Water team to deliver projects on time, to budget, and to standard, building structured delivery, strong project governance, and a service-oriented, growth-focused team culture Introducing and embedding standardised delivery processes, improving efficiency, quality, and predictability; promote knowledge sharing and adoption of best practice across projects Plan, price, and deliver lump-sum Design & Build work packages; proactively manage short deadlines, last-minute changes, and multiple stakeholder requirements; identify and mitigate risks to ensure reliable delivery Build strong relationships with internal and external clients, including end-users and government-funded bodies; provide transparent, responsive communication and ensure a first-class service while balancing technical delivery What are we looking for? This role of Drainage and Water Design Team Leader is great for you if: Proven experience leading and developing small, highly technical design teams, supporting line managers and individuals, strong ability to manage programmes, budgets, and risks across building and development projects Experience managing clients and stakeholders, including end-users, internal teams, and government-funded clients, with clear communication and responsiveness Demonstrated delivery of high-quality, compliant drainage and flood risk solutions, including external works plans Knowledge of SUDS, Planning Policy, Building Regulations, flood risk strategy approvals, and quality assurance processes, full driving license and willingness to travel as required Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . We look forward to seeing your application to join the
Feb 08, 2026
Full time
We're looking for a Drainage and Water Design Team Leader to join our Design team based in Speke / Wymondham. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Speke / Wymondham Hours : 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Drainage and Water Design Team Leader , you'll be working within the Drainage Team, leading a building & development drainage & water design team delivering high-quality, compliant, and sustainable solutions across a portfolio of residential, educational, and government projects. The role acts as the technical and delivery lead for assigned work packages, ensuring designs are coordinated and programme, budget, and risk commitments are met. Working closely with the Design Manager and wider Kier Design and Construction teams, the Design Team Leader develops team capability, supports consistent delivery, and builds strong relationships with internal and external clients to provide a reliable, value-driven service. Your day to day will include: Accountable for leading a small Building & Development, Drainage & Water team to deliver projects on time, to budget, and to standard, building structured delivery, strong project governance, and a service-oriented, growth-focused team culture Introducing and embedding standardised delivery processes, improving efficiency, quality, and predictability; promote knowledge sharing and adoption of best practice across projects Plan, price, and deliver lump-sum Design & Build work packages; proactively manage short deadlines, last-minute changes, and multiple stakeholder requirements; identify and mitigate risks to ensure reliable delivery Build strong relationships with internal and external clients, including end-users and government-funded bodies; provide transparent, responsive communication and ensure a first-class service while balancing technical delivery What are we looking for? This role of Drainage and Water Design Team Leader is great for you if: Proven experience leading and developing small, highly technical design teams, supporting line managers and individuals, strong ability to manage programmes, budgets, and risks across building and development projects Experience managing clients and stakeholders, including end-users, internal teams, and government-funded clients, with clear communication and responsiveness Demonstrated delivery of high-quality, compliant drainage and flood risk solutions, including external works plans Knowledge of SUDS, Planning Policy, Building Regulations, flood risk strategy approvals, and quality assurance processes, full driving license and willingness to travel as required Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . We look forward to seeing your application to join the
UKRE BayWa r.e. UK Limited About the role Join us on our transformational journey as we seek a visionary Managing Director - UK & Ireland to lead our operations and accelerate growth in the renewable energy sector. Ideally based in our Edinburgh or Glasgow office, you will take full responsibility for shaping strategy, driving innovation, and delivering exceptional results across wind and solar projects.This is a senior leadership role reporting directly to the Global Group COO, with full P&L accountability and responsibility for a team of approximately 70 employees across the UK and Ireland. You will be the driving force behind operational excellence, commercial success, and strategic expansion in one of the most dynamic renewable energy markets. What you will do Lead and manage all aspects of the company's operations, including commercial, technical, project development, and business development for renewable energy projects (wind & solar). Strategically develop and execute the company's business plans to meet the targets set by the Board, shareholders, and stakeholders. Oversee project management from conception to execution, ensuring projects are delivered on time, within scope, and within budget. Take key decisions on operational matters including human resources, health and safety, compliance, and project development. Manage day-to-day operations , balancing commercial and technical priorities, with a focus on efficiency and innovation. Lead business development efforts by identifying new market opportunities, fostering relationships with potential clients, and overseeing the development of new projects. Develop and manage budgets for both the company and individual projects, ensuring financial targets are met and exceeded where possible. Promote risk management , identifying potential risks to project timelines, costs, and company reputation, and taking proactive measures to mitigate them. Ensure compliance with industry regulations, company policies, and legal guidelines, both for internal processes and external operations. Foster a culture of innovation , ensuring the company remains at the forefront of the renewable energy sector by seeking and implementing the latest technologies. B uild and lead high-performing teams , including recruitment, training, and development, to meet the company's growing demands and achieve business goals. Collaborate with the global network within the company, working closely with international peers across EMEA to drive growth in the global renewable energy market. Represent the company in external forums such as exhibitions, trade fairs, and industry events to enhance brand visibility and partnerships. Provide strategic insights and advice to the Board, preparing reports and decision memos regarding market trends, project developments, and business opportunities. Take full responsibility for QHSE , ensuring robust health and safety systems are implemented for employees and stakeholders, while proactively mitigating risks associated with renewable energy operations. What you'll need to succeed Experience Requirements + Minimum 5-10 years of senior management experience as Managing Director, Country Manager, or Head of a large team. + At least 10 years of proven experience in the UK energy market, with a strong track record in renewable energy (wind and solar). Educational Qualifications: University degree in a technical, economic, or environmental discipline. Renewable Energy Market Knowledge: Strong understanding of the UK wind and solar (PV) market, including trends, challenges, and opportunities. Project Development & Management: Proven experience in managing renewable energy projects, particularly in wind and solar energy, from conception through execution. Strategic Planning & Execution: Ability to create and implement business strategies to meet the company's financial and strategic targets, driving growth and innovation. Financial Acumen: Solid understanding of financial performance metrics and budget management, particularly within renewable energy projects. Risk Management & QHSE Compliance: Expertise in identifying, assessing, and mitigating risks, ensuring robust QHSE standards and health and safety compliance to secure project success and business continuity. Communication & Relationship Management: Excellent communication skills, capable of building and maintaining strong relationships with clients, stakeholders, and international teams. Digital Solutions & Innovation: Understanding of digital tools and the ability to drive digital transformation to support business operations and enhance efficiency. Entrepreneurial Mindset: Proactive, results-oriented, and adaptable to changing market conditions, viewing disruption as an opportunity to innovate and reimagine business processes. Fluency in English & Intercultural Competence: Fluency in English (both written and spoken) and the ability to manage cross-cultural teams and collaborate with international colleagues effectively. Private Health Insurance. Life Assurance Cover. Company Pension Scheme. Flexible Working Environment. Yearly Discretionary Performance Bonus Scheme. Excellent Company Culture. Mental Health First Aid support. Employee Assistance Programme which provides all employees with 24/7 access to telephone and online counselling. Benefits can vary depending on the location and are not legally binding. BayWa r.e. UK Limited is part of the international BayWa r.e. group of renewable energy businesses, with our main office based in Edinburgh, and with other locations in Cork and Glasgow. The BayWa r.e. UK team focuses on renewable project development, acquisition and construction of Wind, Solar, BESS and Hybrid Projects, both in the UK and Ireland. About BayWa r.e. We are an international project developer of wind, solar and battery storage (BESS) projects. Our activities include the planning, development and construction of these projects, as well as their operation and maintenance, and energy trading. BayWa r.e. is also a leading global supplier to the solar distribution market. In total, we have successfully brought online more than 6 GW of renewable energy. Our shareholders are BayWa AG and Energy Infrastructure Partners. You matter to us At BayWa r.e. we are fully committed to fostering equity and inclusion and embrace diversity, of all our people, both present and those yet to join us! We welcome applications from everyone, irrespective of gender, gender identity, national origin, religion, social-, cultural-, or ethnic-background, sex, sexual orientation, age, non-disqualifying physical or mental disability, pregnancy, veteran status, or any other status protected by appropriate law. All hiring decisions are based on business needs, job requirements and qualifications. We are dedicated to being an equal opportunity employer for all by providing an inclusive environment free of discrimination or harassment. Your Contact Julia Seres
Feb 08, 2026
Full time
UKRE BayWa r.e. UK Limited About the role Join us on our transformational journey as we seek a visionary Managing Director - UK & Ireland to lead our operations and accelerate growth in the renewable energy sector. Ideally based in our Edinburgh or Glasgow office, you will take full responsibility for shaping strategy, driving innovation, and delivering exceptional results across wind and solar projects.This is a senior leadership role reporting directly to the Global Group COO, with full P&L accountability and responsibility for a team of approximately 70 employees across the UK and Ireland. You will be the driving force behind operational excellence, commercial success, and strategic expansion in one of the most dynamic renewable energy markets. What you will do Lead and manage all aspects of the company's operations, including commercial, technical, project development, and business development for renewable energy projects (wind & solar). Strategically develop and execute the company's business plans to meet the targets set by the Board, shareholders, and stakeholders. Oversee project management from conception to execution, ensuring projects are delivered on time, within scope, and within budget. Take key decisions on operational matters including human resources, health and safety, compliance, and project development. Manage day-to-day operations , balancing commercial and technical priorities, with a focus on efficiency and innovation. Lead business development efforts by identifying new market opportunities, fostering relationships with potential clients, and overseeing the development of new projects. Develop and manage budgets for both the company and individual projects, ensuring financial targets are met and exceeded where possible. Promote risk management , identifying potential risks to project timelines, costs, and company reputation, and taking proactive measures to mitigate them. Ensure compliance with industry regulations, company policies, and legal guidelines, both for internal processes and external operations. Foster a culture of innovation , ensuring the company remains at the forefront of the renewable energy sector by seeking and implementing the latest technologies. B uild and lead high-performing teams , including recruitment, training, and development, to meet the company's growing demands and achieve business goals. Collaborate with the global network within the company, working closely with international peers across EMEA to drive growth in the global renewable energy market. Represent the company in external forums such as exhibitions, trade fairs, and industry events to enhance brand visibility and partnerships. Provide strategic insights and advice to the Board, preparing reports and decision memos regarding market trends, project developments, and business opportunities. Take full responsibility for QHSE , ensuring robust health and safety systems are implemented for employees and stakeholders, while proactively mitigating risks associated with renewable energy operations. What you'll need to succeed Experience Requirements + Minimum 5-10 years of senior management experience as Managing Director, Country Manager, or Head of a large team. + At least 10 years of proven experience in the UK energy market, with a strong track record in renewable energy (wind and solar). Educational Qualifications: University degree in a technical, economic, or environmental discipline. Renewable Energy Market Knowledge: Strong understanding of the UK wind and solar (PV) market, including trends, challenges, and opportunities. Project Development & Management: Proven experience in managing renewable energy projects, particularly in wind and solar energy, from conception through execution. Strategic Planning & Execution: Ability to create and implement business strategies to meet the company's financial and strategic targets, driving growth and innovation. Financial Acumen: Solid understanding of financial performance metrics and budget management, particularly within renewable energy projects. Risk Management & QHSE Compliance: Expertise in identifying, assessing, and mitigating risks, ensuring robust QHSE standards and health and safety compliance to secure project success and business continuity. Communication & Relationship Management: Excellent communication skills, capable of building and maintaining strong relationships with clients, stakeholders, and international teams. Digital Solutions & Innovation: Understanding of digital tools and the ability to drive digital transformation to support business operations and enhance efficiency. Entrepreneurial Mindset: Proactive, results-oriented, and adaptable to changing market conditions, viewing disruption as an opportunity to innovate and reimagine business processes. Fluency in English & Intercultural Competence: Fluency in English (both written and spoken) and the ability to manage cross-cultural teams and collaborate with international colleagues effectively. Private Health Insurance. Life Assurance Cover. Company Pension Scheme. Flexible Working Environment. Yearly Discretionary Performance Bonus Scheme. Excellent Company Culture. Mental Health First Aid support. Employee Assistance Programme which provides all employees with 24/7 access to telephone and online counselling. Benefits can vary depending on the location and are not legally binding. BayWa r.e. UK Limited is part of the international BayWa r.e. group of renewable energy businesses, with our main office based in Edinburgh, and with other locations in Cork and Glasgow. The BayWa r.e. UK team focuses on renewable project development, acquisition and construction of Wind, Solar, BESS and Hybrid Projects, both in the UK and Ireland. About BayWa r.e. We are an international project developer of wind, solar and battery storage (BESS) projects. Our activities include the planning, development and construction of these projects, as well as their operation and maintenance, and energy trading. BayWa r.e. is also a leading global supplier to the solar distribution market. In total, we have successfully brought online more than 6 GW of renewable energy. Our shareholders are BayWa AG and Energy Infrastructure Partners. You matter to us At BayWa r.e. we are fully committed to fostering equity and inclusion and embrace diversity, of all our people, both present and those yet to join us! We welcome applications from everyone, irrespective of gender, gender identity, national origin, religion, social-, cultural-, or ethnic-background, sex, sexual orientation, age, non-disqualifying physical or mental disability, pregnancy, veteran status, or any other status protected by appropriate law. All hiring decisions are based on business needs, job requirements and qualifications. We are dedicated to being an equal opportunity employer for all by providing an inclusive environment free of discrimination or harassment. Your Contact Julia Seres
Closing date: 16-02-2026 Case Manager £26,000 - £30,000 plus performance-based incentive scheme after probation, with excellent benefits and progression opportunities (Work Level 6B) Monday-Friday, 37.5 hours Manchester, Stratford-Upon-Avon, Bristol, Sheffield - You'll complete your 6-month training at one of our offices, then you'll have the option to work in a hybrid way. We're looking for case managers to join our Co-op Legal Services probate team. You don't need legal experience for this role, as we'll provide full training to get you up to speed and as a growing business, we're passionate about developing our colleagues through our internal career progression framework. All you need is experience in customer service, and this can come from a wide range of industries. If you're looking to explore the route of qualifying through the SQE, this role counts as qualified work experience. So, whether you have a legal background or not, we can offer you the exciting opportunity to build a rewarding legal career with us. Why this job matters In this role, you'll be there for our customers during one of life's most difficult moments following a bereavement. You'll guide them through the legal and administrative steps with care and clarity, managing each case from start to finish. By staying in regular contact and discussing the details of the estate with empathy, you'll help make a tough time a little easier. It's a chance to make a real difference to our customers lives at a time when they need us most. What you'll do • Take ownership of your own caseload, working towards clear targets while staying focused on delivering the best outcomes for our customers • Be supported by the latest technologies, including AI, to assist you in the management of files • Work closely with customers (via phone or in writing), taking an empathetic approach given their recent circumstances • Use a case management system to manage your work, making sure it's always accurate and up to date • Engage with third parties, in particular financial institutions, and government bodies • Prepare the forms and documents required to keep cases moving forward and keep track of financial transactions What you'll bring • Experience in delivering high-quality customer service involving regular client communication, and resolving queries gained from any industry (e.g. Retail, telephony, recruitment, insurance, finance etc.) • Excellent customer service skills with the ability to put the customer's interests at the heart of what you do • IT proficiency with the ability to learn new systems quickly • Great organisational skills; you're able to manage your own workload and prioritise in a fast-paced environment • Great verbal and written communication skills with the confidence to speak to clients on the phone • Resilience with the ability to stay focused when things get busy and always maintaining a strong attention to detail Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • a pension with up to 10% employer contributions • incentive scheme up to 10% after probation depending on performance • 28 days holiday plus bank holidays (rising to 32 in line with service) • 30% discount on Co-op products and 10% off other brands • Stream - early access to a percentage of your pay as you earn it • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice • 24/7 colleague support service • coaching, training and support such as study leave, to help you develop your skills and progress your career • Cycle-to-work scheme A place where you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role. As part of the application process, you'll be asked to complete an online assessment, it will take you around 20 minutes to complete this.
Feb 08, 2026
Full time
Closing date: 16-02-2026 Case Manager £26,000 - £30,000 plus performance-based incentive scheme after probation, with excellent benefits and progression opportunities (Work Level 6B) Monday-Friday, 37.5 hours Manchester, Stratford-Upon-Avon, Bristol, Sheffield - You'll complete your 6-month training at one of our offices, then you'll have the option to work in a hybrid way. We're looking for case managers to join our Co-op Legal Services probate team. You don't need legal experience for this role, as we'll provide full training to get you up to speed and as a growing business, we're passionate about developing our colleagues through our internal career progression framework. All you need is experience in customer service, and this can come from a wide range of industries. If you're looking to explore the route of qualifying through the SQE, this role counts as qualified work experience. So, whether you have a legal background or not, we can offer you the exciting opportunity to build a rewarding legal career with us. Why this job matters In this role, you'll be there for our customers during one of life's most difficult moments following a bereavement. You'll guide them through the legal and administrative steps with care and clarity, managing each case from start to finish. By staying in regular contact and discussing the details of the estate with empathy, you'll help make a tough time a little easier. It's a chance to make a real difference to our customers lives at a time when they need us most. What you'll do • Take ownership of your own caseload, working towards clear targets while staying focused on delivering the best outcomes for our customers • Be supported by the latest technologies, including AI, to assist you in the management of files • Work closely with customers (via phone or in writing), taking an empathetic approach given their recent circumstances • Use a case management system to manage your work, making sure it's always accurate and up to date • Engage with third parties, in particular financial institutions, and government bodies • Prepare the forms and documents required to keep cases moving forward and keep track of financial transactions What you'll bring • Experience in delivering high-quality customer service involving regular client communication, and resolving queries gained from any industry (e.g. Retail, telephony, recruitment, insurance, finance etc.) • Excellent customer service skills with the ability to put the customer's interests at the heart of what you do • IT proficiency with the ability to learn new systems quickly • Great organisational skills; you're able to manage your own workload and prioritise in a fast-paced environment • Great verbal and written communication skills with the confidence to speak to clients on the phone • Resilience with the ability to stay focused when things get busy and always maintaining a strong attention to detail Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • a pension with up to 10% employer contributions • incentive scheme up to 10% after probation depending on performance • 28 days holiday plus bank holidays (rising to 32 in line with service) • 30% discount on Co-op products and 10% off other brands • Stream - early access to a percentage of your pay as you earn it • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice • 24/7 colleague support service • coaching, training and support such as study leave, to help you develop your skills and progress your career • Cycle-to-work scheme A place where you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role. As part of the application process, you'll be asked to complete an online assessment, it will take you around 20 minutes to complete this.
Who we are We're M ller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: M ller Milk & Ingredients (MMI) and M ller Yogurt & Desserts (MYD). Join MMI and step into a culture that's fast-paced and full of opportunity. With great benefits, exciting challenges, a dream team of people, this is your chance to make a real impact. Over here, we're processing enough milk to make 66 billion cups of tea every year. And we're so much more than just milk. This is the place to come for cream, butter, milk drinks and ingredients products (a lot, we know), all made from milk from over 1,000 supplying farmers in Britain. Why M ller? Milk flows through everything at M ller - from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. As the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, making sure we're helping to create a more sustainable dairy future.We're growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that's bold and entrepreneurial, with opportunities that are yours for the taking - and even enjoy every benefit and bonus to sweeten the deal. Laboratory Manager - 12 Month Fixed Term Contract (Maternity Cover) Hours: Monday - Friday Contract: 12-month fixed term This role covers 7 MMI sites across the UK, regular travel will be required and base location will be determined by closest site to the post holder. About the Role We are looking for an experienced Laboratory Manager to join our team on a 12-month fixed term contract to cover maternity leave. This is a fantastic opportunity to lead laboratory activities, ensuring best practice, compliance, and alignment across our UK operations. This role will have a requirement for regular travel across our sites: Glasgow, Manchester, Skelmersdale, Market Drayton, Droitwich, Severnside and Bridgwater. A company car will be provided. Key Responsibilities Lead and manage laboratory operations, driving technical excellence and compliance. Oversee laboratory methods, audits, and accreditation standards. Provide technical advice, training, and support to site laboratory teams. Manage relationships with internal and external stakeholders, including suppliers, LIMS and third-party labs. Identify and deliver cost-saving initiatives and continuous improvement projects. Ensure laboratory safety performance meets company standards. What We're Looking For Proven experience managing a laboratory, ideally within food manufacturing. Strong Knowledge of LIMs systems and SAP. Expertise of laboratory methods, testing, calibrations, and equipment servicing. Ability to lead change, influence stakeholders, and foster collaboration. Excellent problem-solving skills and attention to detail. Professional qualifications such as Level 4 Food Hygiene, Level 4 HACCP, or similar are desirable. Why Join Us? This role offers the chance to make a real impact, working with a passionate team and contributing to high standards of quality and safety. Up to 10% annual bonus Company car Private medical care 4 x life assurance 25 days annual leave, plus bank holidays
Feb 08, 2026
Full time
Who we are We're M ller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: M ller Milk & Ingredients (MMI) and M ller Yogurt & Desserts (MYD). Join MMI and step into a culture that's fast-paced and full of opportunity. With great benefits, exciting challenges, a dream team of people, this is your chance to make a real impact. Over here, we're processing enough milk to make 66 billion cups of tea every year. And we're so much more than just milk. This is the place to come for cream, butter, milk drinks and ingredients products (a lot, we know), all made from milk from over 1,000 supplying farmers in Britain. Why M ller? Milk flows through everything at M ller - from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. As the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, making sure we're helping to create a more sustainable dairy future.We're growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that's bold and entrepreneurial, with opportunities that are yours for the taking - and even enjoy every benefit and bonus to sweeten the deal. Laboratory Manager - 12 Month Fixed Term Contract (Maternity Cover) Hours: Monday - Friday Contract: 12-month fixed term This role covers 7 MMI sites across the UK, regular travel will be required and base location will be determined by closest site to the post holder. About the Role We are looking for an experienced Laboratory Manager to join our team on a 12-month fixed term contract to cover maternity leave. This is a fantastic opportunity to lead laboratory activities, ensuring best practice, compliance, and alignment across our UK operations. This role will have a requirement for regular travel across our sites: Glasgow, Manchester, Skelmersdale, Market Drayton, Droitwich, Severnside and Bridgwater. A company car will be provided. Key Responsibilities Lead and manage laboratory operations, driving technical excellence and compliance. Oversee laboratory methods, audits, and accreditation standards. Provide technical advice, training, and support to site laboratory teams. Manage relationships with internal and external stakeholders, including suppliers, LIMS and third-party labs. Identify and deliver cost-saving initiatives and continuous improvement projects. Ensure laboratory safety performance meets company standards. What We're Looking For Proven experience managing a laboratory, ideally within food manufacturing. Strong Knowledge of LIMs systems and SAP. Expertise of laboratory methods, testing, calibrations, and equipment servicing. Ability to lead change, influence stakeholders, and foster collaboration. Excellent problem-solving skills and attention to detail. Professional qualifications such as Level 4 Food Hygiene, Level 4 HACCP, or similar are desirable. Why Join Us? This role offers the chance to make a real impact, working with a passionate team and contributing to high standards of quality and safety. Up to 10% annual bonus Company car Private medical care 4 x life assurance 25 days annual leave, plus bank holidays
Kids Planet Day Nurseries provide the highest standard of nursery care and education across our settings within a unique environment in which children are actively encouraged to explore, learn and interact with others. With the ongoing growth of Kids Planet, we are delighted to announce we are looking to grow our Early Years Advisory Team. We are looking for a highly dedicated Early Years Advisor based in and around the South Region, with experience of managing and co-ordinating early years settings, with a proven record of enhancing quality. Our Early Years Advisors, lead and support continuous quality improvement across the Kids Planet group through monitoring and training and are an integral part of our Senior Leadership team. Early Years and Quality are broad terms and so this role is varied, fast paced and covers a wide variety of aspects. The South region will include Bristol, Bath, Surrey, Kent, West Sussex, along with any additional settings we may expand into in the future. Responsibilities will include but not be limited to the following: Assessment of quality across all settings within the group Creating and monitoring action plans that will promote continuous improvement, offering creative suggestions and solutions where required to support settings to achieve their full potential offering outstanding childcare Identifying and promoting good practice models Identifying training needs of the teams and supporting our internal training team to deliver in-house training To work collaboratively with the senior management team to enhance the overall curriculum of settings and to be actively involved in supporting new initiatives, as and when necessary To support and lead change within acquisition settings, following the Kids Planet Processes Experience and knowledge required includes: Proven practical experience as a Nursery Manager Proven experience of co-ordinating and managing an early year setting Proven experience of driving and supporting a setting to achieve outstanding outcomes Extensive knowledge of legislation relating to Early Years Knowledge of legislation relating to children with Additional Learning Needs. Understanding of partnership working at operational and strategic levels The ideal applicant will: Hold at least a Level 3 qualification in Early Years Education that is recognised in the UK. Have a minimum of 3 years' experience working at a senior level. Have experience of producing accurate and appropriately evidenced reporting against the EYFS and Ofsted Early Years Inspection Framework. Possess extensive knowledge of Safeguarding. Be able to demonstrate experience of multi-agency working and leading training. Full, clean driving licence and use of a vehicle. Multi-site management is desirable. Why Kids Planet? Great Place to Work Certified 2025/26 Ranked UK Best Workplaces for Women 2025 Crowned NMT's Large Nursery Group of the Year, for the second-year running 80% Childcare Discount - T&Cs apply What we'll offer our Early Years Advisors: Life Insurance cover and access to a health plan. Free breakfast, lunch, and healthy snacks to fuel your day! Accredited training through our awesome KP Academy and bespoke training platform. Enhanced leave for maternity, paternity, fertility, and adoption because family matters. Wellbeing goodies, staff rewards, and fun events all year round. Long service awards to celebrate your commitment. Take the day off on your birthday, it's all about you! Competitive salary, pension plan and enhanced holiday allowance. Friendly central support team always on hand to help. The role is field based but will require significant amounts of travel and occasional overnight stays away from home. The role holder is required to work flexibly to meet the needs of the business; this will include some evening or weekend work to support improvement, for example, to deliver evening training sessions.
Feb 08, 2026
Full time
Kids Planet Day Nurseries provide the highest standard of nursery care and education across our settings within a unique environment in which children are actively encouraged to explore, learn and interact with others. With the ongoing growth of Kids Planet, we are delighted to announce we are looking to grow our Early Years Advisory Team. We are looking for a highly dedicated Early Years Advisor based in and around the South Region, with experience of managing and co-ordinating early years settings, with a proven record of enhancing quality. Our Early Years Advisors, lead and support continuous quality improvement across the Kids Planet group through monitoring and training and are an integral part of our Senior Leadership team. Early Years and Quality are broad terms and so this role is varied, fast paced and covers a wide variety of aspects. The South region will include Bristol, Bath, Surrey, Kent, West Sussex, along with any additional settings we may expand into in the future. Responsibilities will include but not be limited to the following: Assessment of quality across all settings within the group Creating and monitoring action plans that will promote continuous improvement, offering creative suggestions and solutions where required to support settings to achieve their full potential offering outstanding childcare Identifying and promoting good practice models Identifying training needs of the teams and supporting our internal training team to deliver in-house training To work collaboratively with the senior management team to enhance the overall curriculum of settings and to be actively involved in supporting new initiatives, as and when necessary To support and lead change within acquisition settings, following the Kids Planet Processes Experience and knowledge required includes: Proven practical experience as a Nursery Manager Proven experience of co-ordinating and managing an early year setting Proven experience of driving and supporting a setting to achieve outstanding outcomes Extensive knowledge of legislation relating to Early Years Knowledge of legislation relating to children with Additional Learning Needs. Understanding of partnership working at operational and strategic levels The ideal applicant will: Hold at least a Level 3 qualification in Early Years Education that is recognised in the UK. Have a minimum of 3 years' experience working at a senior level. Have experience of producing accurate and appropriately evidenced reporting against the EYFS and Ofsted Early Years Inspection Framework. Possess extensive knowledge of Safeguarding. Be able to demonstrate experience of multi-agency working and leading training. Full, clean driving licence and use of a vehicle. Multi-site management is desirable. Why Kids Planet? Great Place to Work Certified 2025/26 Ranked UK Best Workplaces for Women 2025 Crowned NMT's Large Nursery Group of the Year, for the second-year running 80% Childcare Discount - T&Cs apply What we'll offer our Early Years Advisors: Life Insurance cover and access to a health plan. Free breakfast, lunch, and healthy snacks to fuel your day! Accredited training through our awesome KP Academy and bespoke training platform. Enhanced leave for maternity, paternity, fertility, and adoption because family matters. Wellbeing goodies, staff rewards, and fun events all year round. Long service awards to celebrate your commitment. Take the day off on your birthday, it's all about you! Competitive salary, pension plan and enhanced holiday allowance. Friendly central support team always on hand to help. The role is field based but will require significant amounts of travel and occasional overnight stays away from home. The role holder is required to work flexibly to meet the needs of the business; this will include some evening or weekend work to support improvement, for example, to deliver evening training sessions.
Business Account Manager Slough (HQ) We operate a dynamic working model built on trust, choice and balance, as we know the best ideas and relationships grow when we collaborate side by side. Join our snack-loving team We're looking for a Business Account Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As a Business Account Manager, you'll act as the commercial lead for your customer area, with full P&L responsibility and accountability for delivering revenue, volume and margin targets. You'll build deep, insight-led customer relationships and lead the development, negotiation and execution of Joint Business Plans that unlock shared growth. You'll be responsible for setting clear account strategies aligned to KP Snacks' wider commercial priorities, identifying where to play and how to win across brands and Own Label. Working closely with Marketing, Category, Finance, Shopper Activation, Supply Chain and other teams, you'll ensure plans are executed brilliantly in market. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual car allowance of £6,000 Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Owning full commercial and P&L accountability Managing a £20m+ account portfolio, including forecasting, pricing, trade investment, margin delivery and overall financial performance Leading Joint Business Planning and customer relationships Building strong, trusted partnerships at head office level, shaping and negotiating JBPs that deliver mutual value and long-term growth Developing and executing customer account strategies Creating clear account plans aligned to KP Snacks' strategic priorities, including promotional strategies, distribution growth, range reviews and NPD launches Driving insight-led growth opportunities Using shopper, category, EPOS and commercial insight to identify new opportunities, improve commercial efficiency and support medium- and long-term growth strategies Leading cross functional collaboration and execution Acting as the key interface between Sales and internal teams, ensuring plans are aligned, executed on time and delivered to a high standard across seasonal events, activations and customer initiatives Ensuring strong commercial governance and ways of working Maintaining forecast accuracy, managing pricing and claims, delivering strong promotional ROI, and using internal systems and BI tools to support reporting and decision making Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Proven experience managing UK FMCG customer accounts, with responsibility for building strong, insight-led customer relationships and delivering sustainable growth A consistent track record of delivering against commercial targets, including revenue, margin and volume, within a fast-paced environment Demonstrable experience owning and managing significant P&L responsibility of £20m+, including forecasting, trade investment and profitability Experience developing, negotiating and executing Joint Business Plans, as well as leading range reviews and promotional planning Confidence using data and insight to influence customer decisions, identify opportunities and drive performance, drawing on EPOS, category and commercial analysis
Feb 08, 2026
Full time
Business Account Manager Slough (HQ) We operate a dynamic working model built on trust, choice and balance, as we know the best ideas and relationships grow when we collaborate side by side. Join our snack-loving team We're looking for a Business Account Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As a Business Account Manager, you'll act as the commercial lead for your customer area, with full P&L responsibility and accountability for delivering revenue, volume and margin targets. You'll build deep, insight-led customer relationships and lead the development, negotiation and execution of Joint Business Plans that unlock shared growth. You'll be responsible for setting clear account strategies aligned to KP Snacks' wider commercial priorities, identifying where to play and how to win across brands and Own Label. Working closely with Marketing, Category, Finance, Shopper Activation, Supply Chain and other teams, you'll ensure plans are executed brilliantly in market. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual car allowance of £6,000 Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Owning full commercial and P&L accountability Managing a £20m+ account portfolio, including forecasting, pricing, trade investment, margin delivery and overall financial performance Leading Joint Business Planning and customer relationships Building strong, trusted partnerships at head office level, shaping and negotiating JBPs that deliver mutual value and long-term growth Developing and executing customer account strategies Creating clear account plans aligned to KP Snacks' strategic priorities, including promotional strategies, distribution growth, range reviews and NPD launches Driving insight-led growth opportunities Using shopper, category, EPOS and commercial insight to identify new opportunities, improve commercial efficiency and support medium- and long-term growth strategies Leading cross functional collaboration and execution Acting as the key interface between Sales and internal teams, ensuring plans are aligned, executed on time and delivered to a high standard across seasonal events, activations and customer initiatives Ensuring strong commercial governance and ways of working Maintaining forecast accuracy, managing pricing and claims, delivering strong promotional ROI, and using internal systems and BI tools to support reporting and decision making Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Proven experience managing UK FMCG customer accounts, with responsibility for building strong, insight-led customer relationships and delivering sustainable growth A consistent track record of delivering against commercial targets, including revenue, margin and volume, within a fast-paced environment Demonstrable experience owning and managing significant P&L responsibility of £20m+, including forecasting, trade investment and profitability Experience developing, negotiating and executing Joint Business Plans, as well as leading range reviews and promotional planning Confidence using data and insight to influence customer decisions, identify opportunities and drive performance, drawing on EPOS, category and commercial analysis
Having recently implemented a new People Services model and with a clear vision for transformation and cultural change, this is a unique opportunity to join the People Services directorate at the beginning of their journey. Playing a pivotal role in shaping and leading the people service agenda and the successful delivery of the People Strategy you will have the autonomy and opportunity to thrive. Adept, ambitious and innovative, the Trust are looking for experienced Senior People Partners who can ably move between being part of the Senior People Services Team and the Divisional Management team, and be embedded into the operational business. The new model provides for a purposely designed specialist hub responsible for dealing with operational HR matters to ensure that this role is able to focus on leading and effecting change within the Trust to become an outstanding place to work, learn and achieve. Main duties of the job Main duties of the job Build strong and credible relationships within the Divisional/service Leadership Team that allow insight, strategy and solutions that support progression of the people agenda, to flourish Design and deliver local people plans and best people practices that align with the Trust People Plan Drive the development and implementation of Trust-wide policies, initiatives and schemes, as agreed with the Head of Business Partnering Lead the planning of organisational change programmes and joint ventures with new partners relating to service reconfiguration programmes and delivery of strategic and operational objectives Work closely with management teams to design and implement new management and team structures to facilitate new models of care and ways of working Develop recruitment strategies and business cases to support recruitment of talent and work collaboratively with the Strategic Resourcing Lead in the commissioning of planned recruitment campaigns, activities and initiatives Promote and facilitate positive employee engagement and ensure appropriate staff engagement plans are in place to address and tackle cultural barriers Advise on complex, sensitive, or high profile/risk cases, providing an options appraisal and risk assessment of possible courses of action, and in securing best outcomes About us We believe that by working together, our Trust can achieve more for the residents of North Central London and our patients than we can by working apart. 1.We will provide consistently high-quality care closer to home. 2.With our partners in North London and each borough we will ensure equity of outcome for all 3.We will offer great places to work, providing staff with supportive environment to deliver outstanding care. 4.We will be more effective as an organisation by pioneering research, quality improvement and technology. Why NLFT? Transforming and creating a positive environment for our service users, staff and visitors. We develop and retain our staff through leadership behaviours and managers programme and many more opportunities. We promote flexible working and support staff with a range of health and wellbeing initiatives. NHS Discounts, generous annual leave allowance and NHS pension scheme We have excellent internal staff network support groups. Job responsibilities Please review the full JD ahead of your application; some main responsibilities of the post are: Ensure the people elements of business cases are well-structured, cost effective and deliver strategic and operational objectives. Provide guidance to the Divisional Leadership Team on people issues, risks and developments relating to the Division(s) for board management purposes, guided by in-depth and expert knowledge of the Division/service area. Seek feedback and coaching to continually learn and develop as a professional. Provide support and oversight of any case work or projects allocated to staff within the People Services Hub, working collaboratively with the People Services Hub Manager in the management of capacity and capability, and in supporting their on-going learning and development. Ensure local operational/service business strategy/plans are in place and reflect business opportunities for growth, plans for redesigned services and are aligned to the overall Trusts People Plan. Responsible for the planning of organisational change programmes and joint ventures with new partners relating to service reconfiguration programmes and delivery of strategic and operational objectives. Work with high levels of autonomy to interpret and lead on people matters, commissioning support from OD Partners as required, and carrying out highly complex intervention requirements across multiple service streams. Provide, monitor and analyse divisional workforce information reports, highlighting areas for concern. Proactively work with managers to put plans in place to resolve areas of concern and/or manage risks, ensuring delivery of national and local people performance targets and helping managers to identify how targets can be best achieved. Fully utilise the Trusts electronic workforce systems, produce reports to aid problem identification and management action. Monitor and report against agreed People Services Service Level Agreements (SLAs) for key performance areas, ensuring that there are clearly defined key performance indicators and productivity metrics against which, areas are monitored and improvement actions taken. Person Specification Education Educated to degree level and Masters level or equivalent knowledge acquired by experience. CIPD qualified or equivalent. Experience Substantial experience of operational and strategic HR achievement at a senior level. Previous public sector experience within a Unionised environment. Substantial evidence of strategic project management experience, and ability to work autonomously in leading, implementing and managing areas of work and service redesign projects to tight deadlines from initiation to completion. Substantial experience of performance management processes, hearings, appeals and employment tribunals. Skills Change Management - ability to assess the organisation's change capacity to absorb scale of OD interventions, and the potential risks and impact on business performance Well- developed written and presentation skills and demonstrable experience of reporting and policy writing skills. Well-developed communication skills including strong interpersonal, facilitation and negotiation skills. High level of analytical and judgement skills which require management of complex facts and problems. Evidence of ability to manage complex and difficult situations where there is often direct conflict to prioritise work in the face of competing demands. Able to capture and use workforce metrics to inform workforce and strategic plans. Personal Qualities Is a positive role model of the leadership behaviours that build engaged staff and teams. Credible with strong sense of integrity. Is a positive role model of the leadership behaviours that build engaged staff and teams Calm, empathetic and logical when faced with urgent and stressful situations. Commitment to helping to provide equitable services for all health service users and NHS staff. Commitment to the principles of lifelong learning and continuous professional development. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £70,396 to £80,837 a yearPer annum including Outer London HCAS
Feb 08, 2026
Full time
Having recently implemented a new People Services model and with a clear vision for transformation and cultural change, this is a unique opportunity to join the People Services directorate at the beginning of their journey. Playing a pivotal role in shaping and leading the people service agenda and the successful delivery of the People Strategy you will have the autonomy and opportunity to thrive. Adept, ambitious and innovative, the Trust are looking for experienced Senior People Partners who can ably move between being part of the Senior People Services Team and the Divisional Management team, and be embedded into the operational business. The new model provides for a purposely designed specialist hub responsible for dealing with operational HR matters to ensure that this role is able to focus on leading and effecting change within the Trust to become an outstanding place to work, learn and achieve. Main duties of the job Main duties of the job Build strong and credible relationships within the Divisional/service Leadership Team that allow insight, strategy and solutions that support progression of the people agenda, to flourish Design and deliver local people plans and best people practices that align with the Trust People Plan Drive the development and implementation of Trust-wide policies, initiatives and schemes, as agreed with the Head of Business Partnering Lead the planning of organisational change programmes and joint ventures with new partners relating to service reconfiguration programmes and delivery of strategic and operational objectives Work closely with management teams to design and implement new management and team structures to facilitate new models of care and ways of working Develop recruitment strategies and business cases to support recruitment of talent and work collaboratively with the Strategic Resourcing Lead in the commissioning of planned recruitment campaigns, activities and initiatives Promote and facilitate positive employee engagement and ensure appropriate staff engagement plans are in place to address and tackle cultural barriers Advise on complex, sensitive, or high profile/risk cases, providing an options appraisal and risk assessment of possible courses of action, and in securing best outcomes About us We believe that by working together, our Trust can achieve more for the residents of North Central London and our patients than we can by working apart. 1.We will provide consistently high-quality care closer to home. 2.With our partners in North London and each borough we will ensure equity of outcome for all 3.We will offer great places to work, providing staff with supportive environment to deliver outstanding care. 4.We will be more effective as an organisation by pioneering research, quality improvement and technology. Why NLFT? Transforming and creating a positive environment for our service users, staff and visitors. We develop and retain our staff through leadership behaviours and managers programme and many more opportunities. We promote flexible working and support staff with a range of health and wellbeing initiatives. NHS Discounts, generous annual leave allowance and NHS pension scheme We have excellent internal staff network support groups. Job responsibilities Please review the full JD ahead of your application; some main responsibilities of the post are: Ensure the people elements of business cases are well-structured, cost effective and deliver strategic and operational objectives. Provide guidance to the Divisional Leadership Team on people issues, risks and developments relating to the Division(s) for board management purposes, guided by in-depth and expert knowledge of the Division/service area. Seek feedback and coaching to continually learn and develop as a professional. Provide support and oversight of any case work or projects allocated to staff within the People Services Hub, working collaboratively with the People Services Hub Manager in the management of capacity and capability, and in supporting their on-going learning and development. Ensure local operational/service business strategy/plans are in place and reflect business opportunities for growth, plans for redesigned services and are aligned to the overall Trusts People Plan. Responsible for the planning of organisational change programmes and joint ventures with new partners relating to service reconfiguration programmes and delivery of strategic and operational objectives. Work with high levels of autonomy to interpret and lead on people matters, commissioning support from OD Partners as required, and carrying out highly complex intervention requirements across multiple service streams. Provide, monitor and analyse divisional workforce information reports, highlighting areas for concern. Proactively work with managers to put plans in place to resolve areas of concern and/or manage risks, ensuring delivery of national and local people performance targets and helping managers to identify how targets can be best achieved. Fully utilise the Trusts electronic workforce systems, produce reports to aid problem identification and management action. Monitor and report against agreed People Services Service Level Agreements (SLAs) for key performance areas, ensuring that there are clearly defined key performance indicators and productivity metrics against which, areas are monitored and improvement actions taken. Person Specification Education Educated to degree level and Masters level or equivalent knowledge acquired by experience. CIPD qualified or equivalent. Experience Substantial experience of operational and strategic HR achievement at a senior level. Previous public sector experience within a Unionised environment. Substantial evidence of strategic project management experience, and ability to work autonomously in leading, implementing and managing areas of work and service redesign projects to tight deadlines from initiation to completion. Substantial experience of performance management processes, hearings, appeals and employment tribunals. Skills Change Management - ability to assess the organisation's change capacity to absorb scale of OD interventions, and the potential risks and impact on business performance Well- developed written and presentation skills and demonstrable experience of reporting and policy writing skills. Well-developed communication skills including strong interpersonal, facilitation and negotiation skills. High level of analytical and judgement skills which require management of complex facts and problems. Evidence of ability to manage complex and difficult situations where there is often direct conflict to prioritise work in the face of competing demands. Able to capture and use workforce metrics to inform workforce and strategic plans. Personal Qualities Is a positive role model of the leadership behaviours that build engaged staff and teams. Credible with strong sense of integrity. Is a positive role model of the leadership behaviours that build engaged staff and teams Calm, empathetic and logical when faced with urgent and stressful situations. Commitment to helping to provide equitable services for all health service users and NHS staff. Commitment to the principles of lifelong learning and continuous professional development. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £70,396 to £80,837 a yearPer annum including Outer London HCAS
We're looking for a Drainage and Water Design Team Leader to join our Design team based in Speke / Wymondham. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Speke / Wymondham Hours : 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Drainage and Water Design Team Leader , you'll be working within the Drainage Team, leading a building & development drainage & water design team delivering high-quality, compliant, and sustainable solutions across a portfolio of residential, educational, and government projects. The role acts as the technical and delivery lead for assigned work packages, ensuring designs are coordinated and programme, budget, and risk commitments are met. Working closely with the Design Manager and wider Kier Design and Construction teams, the Design Team Leader develops team capability, supports consistent delivery, and builds strong relationships with internal and external clients to provide a reliable, value-driven service. Your day to day will include: Accountable for leading a small Building & Development, Drainage & Water team to deliver projects on time, to budget, and to standard, building structured delivery, strong project governance, and a service-oriented, growth-focused team culture Introducing and embedding standardised delivery processes, improving efficiency, quality, and predictability; promote knowledge sharing and adoption of best practice across projects Plan, price, and deliver lump-sum Design & Build work packages; proactively manage short deadlines, last-minute changes, and multiple stakeholder requirements; identify and mitigate risks to ensure reliable delivery Build strong relationships with internal and external clients, including end-users and government-funded bodies; provide transparent, responsive communication and ensure a first-class service while balancing technical delivery What are we looking for? This role of Drainage and Water Design Team Leader is great for you if: Proven experience leading and developing small, highly technical design teams, supporting line managers and individuals, strong ability to manage programmes, budgets, and risks across building and development projects Experience managing clients and stakeholders, including end-users, internal teams, and government-funded clients, with clear communication and responsiveness Demonstrated delivery of high-quality, compliant drainage and flood risk solutions, including external works plans Knowledge of SUDS, Planning Policy, Building Regulations, flood risk strategy approvals, and quality assurance processes, full driving license and willingness to travel as required Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . We look forward to seeing your application to join the
Feb 08, 2026
Full time
We're looking for a Drainage and Water Design Team Leader to join our Design team based in Speke / Wymondham. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Speke / Wymondham Hours : 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Drainage and Water Design Team Leader , you'll be working within the Drainage Team, leading a building & development drainage & water design team delivering high-quality, compliant, and sustainable solutions across a portfolio of residential, educational, and government projects. The role acts as the technical and delivery lead for assigned work packages, ensuring designs are coordinated and programme, budget, and risk commitments are met. Working closely with the Design Manager and wider Kier Design and Construction teams, the Design Team Leader develops team capability, supports consistent delivery, and builds strong relationships with internal and external clients to provide a reliable, value-driven service. Your day to day will include: Accountable for leading a small Building & Development, Drainage & Water team to deliver projects on time, to budget, and to standard, building structured delivery, strong project governance, and a service-oriented, growth-focused team culture Introducing and embedding standardised delivery processes, improving efficiency, quality, and predictability; promote knowledge sharing and adoption of best practice across projects Plan, price, and deliver lump-sum Design & Build work packages; proactively manage short deadlines, last-minute changes, and multiple stakeholder requirements; identify and mitigate risks to ensure reliable delivery Build strong relationships with internal and external clients, including end-users and government-funded bodies; provide transparent, responsive communication and ensure a first-class service while balancing technical delivery What are we looking for? This role of Drainage and Water Design Team Leader is great for you if: Proven experience leading and developing small, highly technical design teams, supporting line managers and individuals, strong ability to manage programmes, budgets, and risks across building and development projects Experience managing clients and stakeholders, including end-users, internal teams, and government-funded clients, with clear communication and responsiveness Demonstrated delivery of high-quality, compliant drainage and flood risk solutions, including external works plans Knowledge of SUDS, Planning Policy, Building Regulations, flood risk strategy approvals, and quality assurance processes, full driving license and willingness to travel as required Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . We look forward to seeing your application to join the
We're looking for a Drainage and Water Design Team Leader to join our Design team based in Speke / Wymondham. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Speke / Wymondham Hours : 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Drainage and Water Design Team Leader , you'll be working within the Drainage Team, leading a building & development drainage & water design team delivering high-quality, compliant, and sustainable solutions across a portfolio of residential, educational, and government projects. The role acts as the technical and delivery lead for assigned work packages, ensuring designs are coordinated and programme, budget, and risk commitments are met. Working closely with the Design Manager and wider Kier Design and Construction teams, the Design Team Leader develops team capability, supports consistent delivery, and builds strong relationships with internal and external clients to provide a reliable, value-driven service. Your day to day will include: Accountable for leading a small Building & Development, Drainage & Water team to deliver projects on time, to budget, and to standard, building structured delivery, strong project governance, and a service-oriented, growth-focused team culture Introducing and embedding standardised delivery processes, improving efficiency, quality, and predictability; promote knowledge sharing and adoption of best practice across projects Plan, price, and deliver lump-sum Design & Build work packages; proactively manage short deadlines, last-minute changes, and multiple stakeholder requirements; identify and mitigate risks to ensure reliable delivery Build strong relationships with internal and external clients, including end-users and government-funded bodies; provide transparent, responsive communication and ensure a first-class service while balancing technical delivery What are we looking for? This role of Drainage and Water Design Team Leader is great for you if: Proven experience leading and developing small, highly technical design teams, supporting line managers and individuals, strong ability to manage programmes, budgets, and risks across building and development projects Experience managing clients and stakeholders, including end-users, internal teams, and government-funded clients, with clear communication and responsiveness Demonstrated delivery of high-quality, compliant drainage and flood risk solutions, including external works plans Knowledge of SUDS, Planning Policy, Building Regulations, flood risk strategy approvals, and quality assurance processes, full driving license and willingness to travel as required Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . We look forward to seeing your application to join the
Feb 08, 2026
Full time
We're looking for a Drainage and Water Design Team Leader to join our Design team based in Speke / Wymondham. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Speke / Wymondham Hours : 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Drainage and Water Design Team Leader , you'll be working within the Drainage Team, leading a building & development drainage & water design team delivering high-quality, compliant, and sustainable solutions across a portfolio of residential, educational, and government projects. The role acts as the technical and delivery lead for assigned work packages, ensuring designs are coordinated and programme, budget, and risk commitments are met. Working closely with the Design Manager and wider Kier Design and Construction teams, the Design Team Leader develops team capability, supports consistent delivery, and builds strong relationships with internal and external clients to provide a reliable, value-driven service. Your day to day will include: Accountable for leading a small Building & Development, Drainage & Water team to deliver projects on time, to budget, and to standard, building structured delivery, strong project governance, and a service-oriented, growth-focused team culture Introducing and embedding standardised delivery processes, improving efficiency, quality, and predictability; promote knowledge sharing and adoption of best practice across projects Plan, price, and deliver lump-sum Design & Build work packages; proactively manage short deadlines, last-minute changes, and multiple stakeholder requirements; identify and mitigate risks to ensure reliable delivery Build strong relationships with internal and external clients, including end-users and government-funded bodies; provide transparent, responsive communication and ensure a first-class service while balancing technical delivery What are we looking for? This role of Drainage and Water Design Team Leader is great for you if: Proven experience leading and developing small, highly technical design teams, supporting line managers and individuals, strong ability to manage programmes, budgets, and risks across building and development projects Experience managing clients and stakeholders, including end-users, internal teams, and government-funded clients, with clear communication and responsiveness Demonstrated delivery of high-quality, compliant drainage and flood risk solutions, including external works plans Knowledge of SUDS, Planning Policy, Building Regulations, flood risk strategy approvals, and quality assurance processes, full driving license and willingness to travel as required Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . We look forward to seeing your application to join the
The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognizable brandsin the beauty industry including No7, Soap & Glory, Liz Earle and Boots own brand. We combine the capability of an external creative and production team, with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company. The Head of Creative Operations is a key member of the B-Hive Lead Team. They are responsible for leading and managing the people, processes, systems and tools that enable the effective and efficient operation of the whole B-Hive. They understand that their role is about strategic value creation and not just asset volume (but also asset volume). They ensure the team has what it need to deliver on time, keep process sharp and make sure the machine doesn't break. They drive the adoption of new tools and systems to future-proof our processes, ensuring we remain agile enough to pivot as quickly as our clients or market demands. They report directly to the Head of B-Hive. Key responsibilities Works across all studio teams to own and operate our agency work management processes and procedures, through leading project & operations teams to deliver internal client needs as efficient and effectively as possible. Responsible for how the B-Hive manages all project briefs from regular BAU briefs through larger, more complex and/or critical projects; leads operations & project management best practice Support with building collaborative bridges and communication frameworks needed for effective inter-agency ways of working Be a champion for change, looking to evolve our operations through tech-driven innovation, ensuring we remain agile enough to pivot quickly Leads teams of project managers, scheduling and traffic managers, quality & compliance and digital production & delivery specialists to deliver the required quality on time and to budget. Is focused on the outcomes the business needs to drive and negotiates resource time and commitment across multiple teams and projects according to that client need Supports Head of Client Management with understanding and delivering evolving client needs Supports Head of Creative with tools, process and freelance selection Leads the B-Hive management of P&L and operational financial obligations, including overall staff utilization targets. What you'll need to have (our must-haves) Senior creative, project or operations management experience or other appropriate delivery experience in a creative agency or business Experience managing a production house or working in a production studio Demonstrate strong experience of digital asset management & delivery Proven ability to navigate multi-layered stakeholder landscapes, negotiating resources and driving cross-functional alignment Strong ability to understand, map and plan processes, turning them into robust project plans Likely to hold a degree, or equivalent apprenticeship or experience in a creative, business, process or similar field Highly comfortable working in a fluid creative environment where plans change rapidly Can bring teams (and peers) together around complex process planning, creating robust systems for all critical projects to build on Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards . Exclusions may apply; eligible roles only. About The Boots Group The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. Agency Partnership Manager - Production, The B-Hive
Feb 08, 2026
Full time
The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognizable brandsin the beauty industry including No7, Soap & Glory, Liz Earle and Boots own brand. We combine the capability of an external creative and production team, with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company. The Head of Creative Operations is a key member of the B-Hive Lead Team. They are responsible for leading and managing the people, processes, systems and tools that enable the effective and efficient operation of the whole B-Hive. They understand that their role is about strategic value creation and not just asset volume (but also asset volume). They ensure the team has what it need to deliver on time, keep process sharp and make sure the machine doesn't break. They drive the adoption of new tools and systems to future-proof our processes, ensuring we remain agile enough to pivot as quickly as our clients or market demands. They report directly to the Head of B-Hive. Key responsibilities Works across all studio teams to own and operate our agency work management processes and procedures, through leading project & operations teams to deliver internal client needs as efficient and effectively as possible. Responsible for how the B-Hive manages all project briefs from regular BAU briefs through larger, more complex and/or critical projects; leads operations & project management best practice Support with building collaborative bridges and communication frameworks needed for effective inter-agency ways of working Be a champion for change, looking to evolve our operations through tech-driven innovation, ensuring we remain agile enough to pivot quickly Leads teams of project managers, scheduling and traffic managers, quality & compliance and digital production & delivery specialists to deliver the required quality on time and to budget. Is focused on the outcomes the business needs to drive and negotiates resource time and commitment across multiple teams and projects according to that client need Supports Head of Client Management with understanding and delivering evolving client needs Supports Head of Creative with tools, process and freelance selection Leads the B-Hive management of P&L and operational financial obligations, including overall staff utilization targets. What you'll need to have (our must-haves) Senior creative, project or operations management experience or other appropriate delivery experience in a creative agency or business Experience managing a production house or working in a production studio Demonstrate strong experience of digital asset management & delivery Proven ability to navigate multi-layered stakeholder landscapes, negotiating resources and driving cross-functional alignment Strong ability to understand, map and plan processes, turning them into robust project plans Likely to hold a degree, or equivalent apprenticeship or experience in a creative, business, process or similar field Highly comfortable working in a fluid creative environment where plans change rapidly Can bring teams (and peers) together around complex process planning, creating robust systems for all critical projects to build on Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards . Exclusions may apply; eligible roles only. About The Boots Group The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. Agency Partnership Manager - Production, The B-Hive
Closing date: 16-02-2026 Case Manager £26,000 - £30,000 plus performance-based incentive scheme after probation, with excellent benefits and progression opportunities (Work Level 6B) Monday-Friday, 37.5 hours Manchester, Stratford-Upon-Avon, Bristol, Sheffield - You'll complete your 6-month training at one of our offices, then you'll have the option to work in a hybrid way. We're looking for case managers to join our Co-op Legal Services probate team. You don't need legal experience for this role, as we'll provide full training to get you up to speed and as a growing business, we're passionate about developing our colleagues through our internal career progression framework. All you need is experience in customer service, and this can come from a wide range of industries. If you're looking to explore the route of qualifying through the SQE, this role counts as qualified work experience. So, whether you have a legal background or not, we can offer you the exciting opportunity to build a rewarding legal career with us. Why this job matters In this role, you'll be there for our customers during one of life's most difficult moments following a bereavement. You'll guide them through the legal and administrative steps with care and clarity, managing each case from start to finish. By staying in regular contact and discussing the details of the estate with empathy, you'll help make a tough time a little easier. It's a chance to make a real difference to our customers lives at a time when they need us most. What you'll do • Take ownership of your own caseload, working towards clear targets while staying focused on delivering the best outcomes for our customers • Be supported by the latest technologies, including AI, to assist you in the management of files • Work closely with customers (via phone or in writing), taking an empathetic approach given their recent circumstances • Use a case management system to manage your work, making sure it's always accurate and up to date • Engage with third parties, in particular financial institutions, and government bodies • Prepare the forms and documents required to keep cases moving forward and keep track of financial transactions What you'll bring • Experience in delivering high-quality customer service involving regular client communication, and resolving queries gained from any industry (e.g. Retail, telephony, recruitment, insurance, finance etc.) • Excellent customer service skills with the ability to put the customer's interests at the heart of what you do • IT proficiency with the ability to learn new systems quickly • Great organisational skills; you're able to manage your own workload and prioritise in a fast-paced environment • Great verbal and written communication skills with the confidence to speak to clients on the phone • Resilience with the ability to stay focused when things get busy and always maintaining a strong attention to detail Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • a pension with up to 10% employer contributions • incentive scheme up to 10% after probation depending on performance • 28 days holiday plus bank holidays (rising to 32 in line with service) • 30% discount on Co-op products and 10% off other brands • Stream - early access to a percentage of your pay as you earn it • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice • 24/7 colleague support service • coaching, training and support such as study leave, to help you develop your skills and progress your career • Cycle-to-work scheme A place where you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role. As part of the application process, you'll be asked to complete an online assessment, it will take you around 20 minutes to complete this.
Feb 08, 2026
Full time
Closing date: 16-02-2026 Case Manager £26,000 - £30,000 plus performance-based incentive scheme after probation, with excellent benefits and progression opportunities (Work Level 6B) Monday-Friday, 37.5 hours Manchester, Stratford-Upon-Avon, Bristol, Sheffield - You'll complete your 6-month training at one of our offices, then you'll have the option to work in a hybrid way. We're looking for case managers to join our Co-op Legal Services probate team. You don't need legal experience for this role, as we'll provide full training to get you up to speed and as a growing business, we're passionate about developing our colleagues through our internal career progression framework. All you need is experience in customer service, and this can come from a wide range of industries. If you're looking to explore the route of qualifying through the SQE, this role counts as qualified work experience. So, whether you have a legal background or not, we can offer you the exciting opportunity to build a rewarding legal career with us. Why this job matters In this role, you'll be there for our customers during one of life's most difficult moments following a bereavement. You'll guide them through the legal and administrative steps with care and clarity, managing each case from start to finish. By staying in regular contact and discussing the details of the estate with empathy, you'll help make a tough time a little easier. It's a chance to make a real difference to our customers lives at a time when they need us most. What you'll do • Take ownership of your own caseload, working towards clear targets while staying focused on delivering the best outcomes for our customers • Be supported by the latest technologies, including AI, to assist you in the management of files • Work closely with customers (via phone or in writing), taking an empathetic approach given their recent circumstances • Use a case management system to manage your work, making sure it's always accurate and up to date • Engage with third parties, in particular financial institutions, and government bodies • Prepare the forms and documents required to keep cases moving forward and keep track of financial transactions What you'll bring • Experience in delivering high-quality customer service involving regular client communication, and resolving queries gained from any industry (e.g. Retail, telephony, recruitment, insurance, finance etc.) • Excellent customer service skills with the ability to put the customer's interests at the heart of what you do • IT proficiency with the ability to learn new systems quickly • Great organisational skills; you're able to manage your own workload and prioritise in a fast-paced environment • Great verbal and written communication skills with the confidence to speak to clients on the phone • Resilience with the ability to stay focused when things get busy and always maintaining a strong attention to detail Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • a pension with up to 10% employer contributions • incentive scheme up to 10% after probation depending on performance • 28 days holiday plus bank holidays (rising to 32 in line with service) • 30% discount on Co-op products and 10% off other brands • Stream - early access to a percentage of your pay as you earn it • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice • 24/7 colleague support service • coaching, training and support such as study leave, to help you develop your skills and progress your career • Cycle-to-work scheme A place where you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role. As part of the application process, you'll be asked to complete an online assessment, it will take you around 20 minutes to complete this.
Job Description Job Role: Strategy Manager (Media Industry) Location: London Mobility: Up to 50% Career Level: 7 Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual, and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Accenture's Media team forms part of Accenture Communications, Media, Software and Technology Industries. Our Media team delivers tailored services to help a broad range of clients across the full range of media industry player types, including broadcasters, payTV operators, studios and production houses, gaming, business media, press and print publishing among other sub-sectors. We help our clients formulate strategies to navigate complex, often ambiguous challenges to achieve sustained growth, drive efficiency, scale, and enhance or maintain their competitive position. Our Media team is an exciting practice to work, and you will work with a diverse range of clients to help them navigate some of the biggest strategic shifts faced by the industry, including the transition to digital consumption and AI. As a Strategy Manager, you will play a key role in driving thought leadership and delivering value to our clients. You will do this by working closely with the wider Media Portfolio Team (including Technology, Operations and SONG colleagues). In our team you will learn: How to work across strategy and consulting, technology and operations and leverage our capabilities to bring the best of Accenture New technologies in the age of AI, and ways to help clients set up for success in this new competitive environment Media topic knowledge, acquired from working with the leading Media companies in the world In this role you will: Demonstrate strong analytical and problem-solving skills, with the ability to effectively frame issue sets and communicate solutions with structure and clarity Present internally and to clients, representing the practice and building credibility in your work Take ownership of large-scale strategy projects, ensuring we are engaging the right stakeholders, on track against plans, and delivering high quality output to the client's requirements Lead complex, end-to-end strategic and transformation programmes Own delivery scope and commercial outcomes, including business casing, risk management, and value tracking Contribute to business development efforts - from client proposals to go-to-market initiatives and thought leadership Create and lead high-performing teams, mentoring talent and fostering a collaborative and inclusive culture Drive innovation within the practice by shaping new capabilities, assets, thought leadership perspectives and become a subject matter expert, delivering value to clients Qualification What we are looking for Background You have at least 5 years of work experience within: A Strategy consulting environment (e.g. strategy consulting firm or inhouse strategy unit) and/ or Media Industry companies (e.g. broadcasters, payTV operators, studios, music labels etc.) You have strong analytical skills, with the ability to simplify and demonstrate insights clearly You're able to think critically - you quickly understand client challenges and form hypotheses and solutions You're a strong communicator with the ability to deliver presentations, demonstrating strong verbal and written communication You work well as part of a team, and thrive in a cross functional environment You bring relevant Media Industry topic expertise that can help the practice broaden its repertoire (e.g. in platform strategy, content sourcing, advertising) You have a 1st Class or 2:1 Undergraduate degree from a well-recognised University or similar academic qualifications. An advanced degree or MBA is a plus but not essential. What's in it for you At Accenture in addition to a competitive base salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Working within the Media Strategy team will provide you with direct access and exposure to some of the world's leading media businesses, where you will have the opportunity to make a distinct impact to businesses which impact many aspects of consumers' lives and society at large. Not only will you be working with like-minded, passionate and innovate individuals across the team, but you will also have the opportunity to continuously learn new skills across the industry with continuous progression opportunities available. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at
Feb 08, 2026
Full time
Job Description Job Role: Strategy Manager (Media Industry) Location: London Mobility: Up to 50% Career Level: 7 Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual, and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Accenture's Media team forms part of Accenture Communications, Media, Software and Technology Industries. Our Media team delivers tailored services to help a broad range of clients across the full range of media industry player types, including broadcasters, payTV operators, studios and production houses, gaming, business media, press and print publishing among other sub-sectors. We help our clients formulate strategies to navigate complex, often ambiguous challenges to achieve sustained growth, drive efficiency, scale, and enhance or maintain their competitive position. Our Media team is an exciting practice to work, and you will work with a diverse range of clients to help them navigate some of the biggest strategic shifts faced by the industry, including the transition to digital consumption and AI. As a Strategy Manager, you will play a key role in driving thought leadership and delivering value to our clients. You will do this by working closely with the wider Media Portfolio Team (including Technology, Operations and SONG colleagues). In our team you will learn: How to work across strategy and consulting, technology and operations and leverage our capabilities to bring the best of Accenture New technologies in the age of AI, and ways to help clients set up for success in this new competitive environment Media topic knowledge, acquired from working with the leading Media companies in the world In this role you will: Demonstrate strong analytical and problem-solving skills, with the ability to effectively frame issue sets and communicate solutions with structure and clarity Present internally and to clients, representing the practice and building credibility in your work Take ownership of large-scale strategy projects, ensuring we are engaging the right stakeholders, on track against plans, and delivering high quality output to the client's requirements Lead complex, end-to-end strategic and transformation programmes Own delivery scope and commercial outcomes, including business casing, risk management, and value tracking Contribute to business development efforts - from client proposals to go-to-market initiatives and thought leadership Create and lead high-performing teams, mentoring talent and fostering a collaborative and inclusive culture Drive innovation within the practice by shaping new capabilities, assets, thought leadership perspectives and become a subject matter expert, delivering value to clients Qualification What we are looking for Background You have at least 5 years of work experience within: A Strategy consulting environment (e.g. strategy consulting firm or inhouse strategy unit) and/ or Media Industry companies (e.g. broadcasters, payTV operators, studios, music labels etc.) You have strong analytical skills, with the ability to simplify and demonstrate insights clearly You're able to think critically - you quickly understand client challenges and form hypotheses and solutions You're a strong communicator with the ability to deliver presentations, demonstrating strong verbal and written communication You work well as part of a team, and thrive in a cross functional environment You bring relevant Media Industry topic expertise that can help the practice broaden its repertoire (e.g. in platform strategy, content sourcing, advertising) You have a 1st Class or 2:1 Undergraduate degree from a well-recognised University or similar academic qualifications. An advanced degree or MBA is a plus but not essential. What's in it for you At Accenture in addition to a competitive base salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Working within the Media Strategy team will provide you with direct access and exposure to some of the world's leading media businesses, where you will have the opportunity to make a distinct impact to businesses which impact many aspects of consumers' lives and society at large. Not only will you be working with like-minded, passionate and innovate individuals across the team, but you will also have the opportunity to continuously learn new skills across the industry with continuous progression opportunities available. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at
Overview Remote - United Kingdom. Location: This role is open only to candidates residing in England or Scotland due to operational constraints. The Opportunity Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. For more information about Anthology and our career opportunities, please visit . The Customer Success Manager (CSM) ensures that customers see value throughout their entire Anthology journey. With a focus on success and retention, the CSM engages with customers to understand their goals, create plans to achieve those goals, connect them to resources and expertise, resolve issues, and ensure an overall world-class experience. This role works collaboratively with other Anthology teams to ensure customers receive appropriate support, resources, and services, and assists the Sales team in identifying expansion opportunities. This position is crucial to providing strategic direction, planning, and oversight to customers to foster their continued growth and expansion within their technology and solution footprint and achieve greater perceived ROI from the products in which they have invested. Furthermore, this role is crucial to supporting both the strategic growth areas and metrics of the company as they align to customer engagement, adoption, retention, and expansion. The ideal candidate for this role embraces a customer-first mindset, excels at building relationships and creating raving fans, and is adept at driving activities that deliver exceptional value to customers in all phases of the lifecycle. Responsibilities Developing strong relationships with customers centered on ensuring their success and business goals achieved Developing and implementing account engagement and execution plans to ensure business objectives are met and customer sentiment is positive Executing prescriptive playbooks based on customer need Developing an understanding of and responding to customer questions on the full Anthology portfolio of products and services, including their features, benefits, and use cases Taking action on customer sentiment information, such as surveys, NPS responses, solicited and unsolicited customer feedback Connecting customers to best practice resources and/or recommendations; assisting customers in solving point-in-time challenges; connecting customers with opportunities for engagement in feedback sessions and with research projects as applicable; partnering with the customer to support the overall goal of increased satisfaction and adoption of Anthology solutions Promoting customer engagement in the online Anthology Community, as well as Anthology-hosted virtual and in-person events to facilitate customer opportunities to network, share, and learn from their peers Assisting Regional Sales Managers (RSMs) and regional leadership with identifying customer goals/values and cross-sell and up-sell opportunities, as well as assisting with renewal proposals Acting as the customer's liaison to all their needs within Anthology, triaging requests and bringing in the appropriate teams and resources to assist Serving as an internal advocate for the customer, helping to drive support and change when necessary to help the customer to achieve their business objectives Managing the customer partnership proactively, including monitoring customer health, identifying and managing risk, and escalating customer support or account issues as needed Serving as project manager and executing tailored plans both internally and externally, and proactively providing next-step support, including: External: managing the customer experience through appropriate channels, including outreach, meetings, providing recommendations, crafting of responses after internal alignment, executing customer outreach strategies Internal: escalation, identifying and engaging SMEs as needed, regular meetings with internal teams to resolve identified issues, providing direction and ensuring focus on customer as well as Anthology business needs Acting as an information conduit from Anthology and the industry to customers, providing latest information on both Anthology products and services, resources, and higher education industry trends Driving advocacy in the form of references and success stories Projecting a favorable public image of the company to promote its objectives and goals and enhance customer relationships Conducting strategic partnership reviews Building and maintaining relationships across the customer's organization, including with C-suite institutional leadership Owning and managing the entire renewal cycle The Candidate Required skills/qualifications: Bachelor's degree or equivalent At least 5 years of related experience in Customer Service, Customer Success, and/or Education Technology serving the higher education sector Strong customer-service orientation and ability to communicate with empathy, sensitivity, and professionalism Excellent oral and written communication skills, including facilitating productive and action oriented executive sessions Ability to work independently, and to proactively identify and respond to emerging challenges in a dynamic environment Proven track record of successfully managing large/high value accounts and developing strong customer relationships with all levels of an organization Advanced problem-solving and critical thinking skills Ability to multitask and to consistently perform under the pressure of deadlines and other demands by appropriately triaging tasks according to strategic priorities Highly organized, proactive and impactful communicator driven by a desire to help customers succeed Ability to thrive in a results-oriented, collaborative environment Fluency in written and spoken English, French and Italian This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
Feb 08, 2026
Full time
Overview Remote - United Kingdom. Location: This role is open only to candidates residing in England or Scotland due to operational constraints. The Opportunity Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. For more information about Anthology and our career opportunities, please visit . The Customer Success Manager (CSM) ensures that customers see value throughout their entire Anthology journey. With a focus on success and retention, the CSM engages with customers to understand their goals, create plans to achieve those goals, connect them to resources and expertise, resolve issues, and ensure an overall world-class experience. This role works collaboratively with other Anthology teams to ensure customers receive appropriate support, resources, and services, and assists the Sales team in identifying expansion opportunities. This position is crucial to providing strategic direction, planning, and oversight to customers to foster their continued growth and expansion within their technology and solution footprint and achieve greater perceived ROI from the products in which they have invested. Furthermore, this role is crucial to supporting both the strategic growth areas and metrics of the company as they align to customer engagement, adoption, retention, and expansion. The ideal candidate for this role embraces a customer-first mindset, excels at building relationships and creating raving fans, and is adept at driving activities that deliver exceptional value to customers in all phases of the lifecycle. Responsibilities Developing strong relationships with customers centered on ensuring their success and business goals achieved Developing and implementing account engagement and execution plans to ensure business objectives are met and customer sentiment is positive Executing prescriptive playbooks based on customer need Developing an understanding of and responding to customer questions on the full Anthology portfolio of products and services, including their features, benefits, and use cases Taking action on customer sentiment information, such as surveys, NPS responses, solicited and unsolicited customer feedback Connecting customers to best practice resources and/or recommendations; assisting customers in solving point-in-time challenges; connecting customers with opportunities for engagement in feedback sessions and with research projects as applicable; partnering with the customer to support the overall goal of increased satisfaction and adoption of Anthology solutions Promoting customer engagement in the online Anthology Community, as well as Anthology-hosted virtual and in-person events to facilitate customer opportunities to network, share, and learn from their peers Assisting Regional Sales Managers (RSMs) and regional leadership with identifying customer goals/values and cross-sell and up-sell opportunities, as well as assisting with renewal proposals Acting as the customer's liaison to all their needs within Anthology, triaging requests and bringing in the appropriate teams and resources to assist Serving as an internal advocate for the customer, helping to drive support and change when necessary to help the customer to achieve their business objectives Managing the customer partnership proactively, including monitoring customer health, identifying and managing risk, and escalating customer support or account issues as needed Serving as project manager and executing tailored plans both internally and externally, and proactively providing next-step support, including: External: managing the customer experience through appropriate channels, including outreach, meetings, providing recommendations, crafting of responses after internal alignment, executing customer outreach strategies Internal: escalation, identifying and engaging SMEs as needed, regular meetings with internal teams to resolve identified issues, providing direction and ensuring focus on customer as well as Anthology business needs Acting as an information conduit from Anthology and the industry to customers, providing latest information on both Anthology products and services, resources, and higher education industry trends Driving advocacy in the form of references and success stories Projecting a favorable public image of the company to promote its objectives and goals and enhance customer relationships Conducting strategic partnership reviews Building and maintaining relationships across the customer's organization, including with C-suite institutional leadership Owning and managing the entire renewal cycle The Candidate Required skills/qualifications: Bachelor's degree or equivalent At least 5 years of related experience in Customer Service, Customer Success, and/or Education Technology serving the higher education sector Strong customer-service orientation and ability to communicate with empathy, sensitivity, and professionalism Excellent oral and written communication skills, including facilitating productive and action oriented executive sessions Ability to work independently, and to proactively identify and respond to emerging challenges in a dynamic environment Proven track record of successfully managing large/high value accounts and developing strong customer relationships with all levels of an organization Advanced problem-solving and critical thinking skills Ability to multitask and to consistently perform under the pressure of deadlines and other demands by appropriately triaging tasks according to strategic priorities Highly organized, proactive and impactful communicator driven by a desire to help customers succeed Ability to thrive in a results-oriented, collaborative environment Fluency in written and spoken English, French and Italian This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
Senior Project Manager (Ref: 6373) Reference number: 446892 Salary: £37,950. A Civil Service Pension with an employer contribution of 28.97% Contract type: Fixed term Length of employment: For a period of up to 1 year Working pattern: Full-time, Job share, Part-time Location: National (England) Join us in shaping a future where nature and people thrive. Whether you're drawn to hands-on conservation or playing a vital part behind the scenes, your work at Natural England will support lasting benefits for the environment and society. Our Role Natural England is the Government's adviser for the natural environment and the Nature regulator with a wide range of statutory duties and powers. We provide the evidence, expertise and advice to recover Nature and shape better places for people to live. We do this working through and with others. Strategic Outcomes for Nature Our strategy is framed through four strategic outcomes. Each of these outcomes reinforces and amplifies the others, and together they address environmental, social and economic actions critical to thriving nature. Recovering Nature - Increased scale and quality of places where nature thrives. Building Better Places - Greener homes and infrastructure create healthier, more investable places, recognising we live better where nature thrives around us. Improving Health and Wellbeing - Build nature into everyday life so people can support, access and benefit from nature, wherever they live. Delivering Security through Nature - Nature helps us adapt to the threats of a changing climate and improves our national security, supporting more resilient food production, healthy soils, clean and plentiful water and clean air. The Role This role is a rare opportunity to play a part to bring about systematic change to the planning system and planning casework. We are seeking ambitious individuals with great communication and organisational skills to join our highly performing, supportive and friendly teams across Natural England's Sustainable Development work. Job Purpose You will help shape and deliver legislative planning, policy reforms and infrastructure projects to ensure that they are customer focused, digitally enabled and sustainable in the long term with a shift to nature's recovery at scale delivered through the planning system. Priority work areas include the Nature Restoration Fund, wider planning policy reforms and implementing Government reviews such as the Lead Environmental Regulator pilot (major projects/infrastructure development). Key Tasks / Principal Accountabilities Prepare, monitor and control the development of the business case and project plan(s) to ensure that the project scope, cost and timeframes are agreed and deliverable; agreeing and deriving the benefits as intended. Apply project management expertise through selection and application of the most appropriate project management methodologies, operating to organisational project delivery standards and ensuring that all approvals and assurance is understood and applied in accordance with schemes of delegation to ensure compliance within your project. Identify benefits and ensure they are understood, measured, tracked and owned. Supervise the process of contract negotiation and approval and contractor management. Undertake detailed stakeholder analysis to ensure that the project is understood and supported by all relevant parties. Plan stakeholder engagement to manage expectations through timely communications to all relevant audiences (internal, external, senior stakeholders, delivery staff). Identify, record and monitor project issues/risks including mapping mitigating actions and resolution. Where necessary ensure escalation to the appropriate level at the appropriate time to protect the project and organisation from reputational damage. Develop and maintain relationships across the project management and change management profession to enable continuous improvement, best practice change management and build capability across the organisation. Undertake the appropriate close procedures for the project including record keeping and lessons learnt to ensure that a formal audit trail is maintained, and future initiatives can be improved. Knowledge, Skills & Experience A recognised project delivery qualification (e.g. APM PMQ, PRINCE2, MSP) or 3+ years of experience managing small projects or working in a management team on larger ones. (Essential) Strong knowledge and experience of project planning, risk and benefits management, and business case development. (Essential) Able to work effectively across teams and build strong, collaborative relationships. (Essential) Able to work confidently in busy and complex environments, making sound decisions and managing risks. (Essential) Strategic thinker who can link project work to wider organisational goals. (Essential) Professional, organised, and proactive: able to lead by example and hold others to account constructively. (Essential) Confident user of Microsoft Office, especially Word, Excel, PowerPoint, Outlook and project planning tools (e.g. MS Project). (Essential) Experience leading and inspiring teams or mentoring others. (Desirable) Experience of leading organisational change / reform projects. (Desirable) Benefits At Natural England, we support a healthy work-life balance by offering full-time, part-time, and flexible working arrangements. We provide excellent opportunities for career progression, training, and development tailored to your role. This includes ten days annually for personal learning and development, plus three additional days for volunteering. You'll receive a generous leave allowance of 33 days per year (pro rata), access to the Civil Service Pension scheme with a 28.97% employer contribution, and a range of benefits such as shopping discounts and a cycle-to-work scheme. Staff can also join the Civil Service Sport club for discounts on sports, leisure activities, and social events. We are committed to fairness, equality, and inclusivity. Our employee-led diversity networks help foster a welcoming environment where everyone feels valued and supported Locations Natural England has adopted hybrid working - which means our staff work from a flexible range of locations, encompassing home, offices (ours and our partners) and relevant sites. All new staff will be formally linked to one of our 25 offices across England, and the expectation is that all new staff will be able to access their local office to be part of the community of staff in their geographical area. Staff are expected to attend their associated office for 20% of their contractual hours. Staff members are required to carry out all their duties working in this way and cannot do so from an overseas location at any time. Travel expenses will be paid if work-related travel is required but does not apply to travel between home and your associated office. National team roles can be linked with any Natural England office while Area Team roles will be linked with an office in the relevant geographic area. View a map of our office locations: informational summary only Pay It is Natural England policy to employ at the entry point of the salary range. You will become an active member of the relevant local leadership community, the group of senior Natural England staff in each of the localities across England who we ask to provide support and co-ordination for the local group of staff. How to Apply We welcome and encourage applications from all communities. Natural England is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum requirements for the role at the shortlisting stage are guaranteed an invitation to interview. If you require a reasonable adjustment at interview, or there is anything else you would like the panel to take into consideration, you should notify us of this at application stage where possible, or well in advance of your interview. We now provide primary interview questions in advance for all formal recruitments. This vacancy uses competency-based assessment. We'll assess you against the competencies below during the selection process: Technical Skills and Knowledge Personal Effectiveness Work Delivery Putting People at the Heart of the Environment When completing the application form you should present relevant examples using the STAR format. Give us an example of how you have demonstrated the competency (which can be work related or from another area of your life) and tell us about the Situation, the specific Task you had to undertake, the specific Actions you took, and the Result (both immediate and in a wider context) of your Action. Please note that STAR format is not required when answering a Technical Skills & Knowledge competency. Examples should be given in no more than 250 words for each competency. If you are successful at the shortlisting stage, you will be invited to attend an interview via MS Teams or a suitable alternative, where you will be asked to give examples for all competencies as set out in the Job Description. Please note: Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience . click apply for full job details
Feb 08, 2026
Full time
Senior Project Manager (Ref: 6373) Reference number: 446892 Salary: £37,950. A Civil Service Pension with an employer contribution of 28.97% Contract type: Fixed term Length of employment: For a period of up to 1 year Working pattern: Full-time, Job share, Part-time Location: National (England) Join us in shaping a future where nature and people thrive. Whether you're drawn to hands-on conservation or playing a vital part behind the scenes, your work at Natural England will support lasting benefits for the environment and society. Our Role Natural England is the Government's adviser for the natural environment and the Nature regulator with a wide range of statutory duties and powers. We provide the evidence, expertise and advice to recover Nature and shape better places for people to live. We do this working through and with others. Strategic Outcomes for Nature Our strategy is framed through four strategic outcomes. Each of these outcomes reinforces and amplifies the others, and together they address environmental, social and economic actions critical to thriving nature. Recovering Nature - Increased scale and quality of places where nature thrives. Building Better Places - Greener homes and infrastructure create healthier, more investable places, recognising we live better where nature thrives around us. Improving Health and Wellbeing - Build nature into everyday life so people can support, access and benefit from nature, wherever they live. Delivering Security through Nature - Nature helps us adapt to the threats of a changing climate and improves our national security, supporting more resilient food production, healthy soils, clean and plentiful water and clean air. The Role This role is a rare opportunity to play a part to bring about systematic change to the planning system and planning casework. We are seeking ambitious individuals with great communication and organisational skills to join our highly performing, supportive and friendly teams across Natural England's Sustainable Development work. Job Purpose You will help shape and deliver legislative planning, policy reforms and infrastructure projects to ensure that they are customer focused, digitally enabled and sustainable in the long term with a shift to nature's recovery at scale delivered through the planning system. Priority work areas include the Nature Restoration Fund, wider planning policy reforms and implementing Government reviews such as the Lead Environmental Regulator pilot (major projects/infrastructure development). Key Tasks / Principal Accountabilities Prepare, monitor and control the development of the business case and project plan(s) to ensure that the project scope, cost and timeframes are agreed and deliverable; agreeing and deriving the benefits as intended. Apply project management expertise through selection and application of the most appropriate project management methodologies, operating to organisational project delivery standards and ensuring that all approvals and assurance is understood and applied in accordance with schemes of delegation to ensure compliance within your project. Identify benefits and ensure they are understood, measured, tracked and owned. Supervise the process of contract negotiation and approval and contractor management. Undertake detailed stakeholder analysis to ensure that the project is understood and supported by all relevant parties. Plan stakeholder engagement to manage expectations through timely communications to all relevant audiences (internal, external, senior stakeholders, delivery staff). Identify, record and monitor project issues/risks including mapping mitigating actions and resolution. Where necessary ensure escalation to the appropriate level at the appropriate time to protect the project and organisation from reputational damage. Develop and maintain relationships across the project management and change management profession to enable continuous improvement, best practice change management and build capability across the organisation. Undertake the appropriate close procedures for the project including record keeping and lessons learnt to ensure that a formal audit trail is maintained, and future initiatives can be improved. Knowledge, Skills & Experience A recognised project delivery qualification (e.g. APM PMQ, PRINCE2, MSP) or 3+ years of experience managing small projects or working in a management team on larger ones. (Essential) Strong knowledge and experience of project planning, risk and benefits management, and business case development. (Essential) Able to work effectively across teams and build strong, collaborative relationships. (Essential) Able to work confidently in busy and complex environments, making sound decisions and managing risks. (Essential) Strategic thinker who can link project work to wider organisational goals. (Essential) Professional, organised, and proactive: able to lead by example and hold others to account constructively. (Essential) Confident user of Microsoft Office, especially Word, Excel, PowerPoint, Outlook and project planning tools (e.g. MS Project). (Essential) Experience leading and inspiring teams or mentoring others. (Desirable) Experience of leading organisational change / reform projects. (Desirable) Benefits At Natural England, we support a healthy work-life balance by offering full-time, part-time, and flexible working arrangements. We provide excellent opportunities for career progression, training, and development tailored to your role. This includes ten days annually for personal learning and development, plus three additional days for volunteering. You'll receive a generous leave allowance of 33 days per year (pro rata), access to the Civil Service Pension scheme with a 28.97% employer contribution, and a range of benefits such as shopping discounts and a cycle-to-work scheme. Staff can also join the Civil Service Sport club for discounts on sports, leisure activities, and social events. We are committed to fairness, equality, and inclusivity. Our employee-led diversity networks help foster a welcoming environment where everyone feels valued and supported Locations Natural England has adopted hybrid working - which means our staff work from a flexible range of locations, encompassing home, offices (ours and our partners) and relevant sites. All new staff will be formally linked to one of our 25 offices across England, and the expectation is that all new staff will be able to access their local office to be part of the community of staff in their geographical area. Staff are expected to attend their associated office for 20% of their contractual hours. Staff members are required to carry out all their duties working in this way and cannot do so from an overseas location at any time. Travel expenses will be paid if work-related travel is required but does not apply to travel between home and your associated office. National team roles can be linked with any Natural England office while Area Team roles will be linked with an office in the relevant geographic area. View a map of our office locations: informational summary only Pay It is Natural England policy to employ at the entry point of the salary range. You will become an active member of the relevant local leadership community, the group of senior Natural England staff in each of the localities across England who we ask to provide support and co-ordination for the local group of staff. How to Apply We welcome and encourage applications from all communities. Natural England is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum requirements for the role at the shortlisting stage are guaranteed an invitation to interview. If you require a reasonable adjustment at interview, or there is anything else you would like the panel to take into consideration, you should notify us of this at application stage where possible, or well in advance of your interview. We now provide primary interview questions in advance for all formal recruitments. This vacancy uses competency-based assessment. We'll assess you against the competencies below during the selection process: Technical Skills and Knowledge Personal Effectiveness Work Delivery Putting People at the Heart of the Environment When completing the application form you should present relevant examples using the STAR format. Give us an example of how you have demonstrated the competency (which can be work related or from another area of your life) and tell us about the Situation, the specific Task you had to undertake, the specific Actions you took, and the Result (both immediate and in a wider context) of your Action. Please note that STAR format is not required when answering a Technical Skills & Knowledge competency. Examples should be given in no more than 250 words for each competency. If you are successful at the shortlisting stage, you will be invited to attend an interview via MS Teams or a suitable alternative, where you will be asked to give examples for all competencies as set out in the Job Description. Please note: Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience . click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Demonstrate excellence of service to clients and build strong relationships both internally and externally; act as a major point of contact within the firm. Provide tax compliance and advisory services to a wide range of clients, in some cases using resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understand potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Counsel, appraise, develop and motivate staff as appropriate Coaching and developing junior members of staff to lead a culture of team development Support, train, mentor and advise others. Lead large and/or complex projects You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 08, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Demonstrate excellence of service to clients and build strong relationships both internally and externally; act as a major point of contact within the firm. Provide tax compliance and advisory services to a wide range of clients, in some cases using resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understand potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Counsel, appraise, develop and motivate staff as appropriate Coaching and developing junior members of staff to lead a culture of team development Support, train, mentor and advise others. Lead large and/or complex projects You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Overview C&C Search is recruiting a Head of Administration / Operations for a respected, purpose-led organisation. This is a senior leadership role with influence across the business. The role requires experience in a Not-For-Profit or purpose-led organisation, with responsibilities covering people management and operations. The position offers strong leadership, hybrid working, and an opportunity to shape and lead core operations at a strategic level. What you will do Lead, mentor and develop the operations and administration team, setting clear priorities, objectives and ways of working Oversee the smooth and effective running of all core operational, administrative and office functions Act as a senior escalation point for complex or sensitive operational and administrative matters Serve as the primary internal lead for outsourced HR, Finance and IT providers, ensuring strong governance, service quality and effective controls Manage financial planning, budgeting, forecasting and performance monitoring, working closely with finance partners Oversee workplace management, health and safety, business continuity planning and operational risk management Drive continuous improvement across systems, processes and ways of working to increase efficiency and resilience Support senior leaders to operate effectively by ensuring high-quality executive and organisational support What background and experience is required Proven experience in a similar role is essential, ideally within a not-for-profit, consultancy or purpose-led business Strong financial and commercial acumen, with experience working with a FD or Management accountant to manage budgets, forecasts and financial performance Confident people manager with experience leading and developing small teams Experience working with outsourced HR, Finance and IT partners High levels of discretion, professionalism and emotional intelligence Excellent organisational judgement and stakeholder management skills Advanced MS Office skills, including Excel, Word and PowerPoint A calm, proactive and solutions-focused approach in a fast-paced environment About the organisation This is a well-established, not-for-profit organisation that works closely with senior stakeholders to influence outcomes and deliver long-term impact. The organisation is values-driven, inclusive and purpose-led, with a collaborative and professional culture where employees are trusted, supported and empowered, with a strong emphasis on wellbeing, flexibility and high-quality work. What we offer Position: Head of Administration / Operations - reporting directly to the Chief Executive, with responsibility for leading the operations and administration function and managing a small operations team Salary: £80,000 - £90,000 Hybrid set up: 2 - 3 days in the London office Benefits: Competitive benefits package, inclusive and healthy work-life balance, flexible hybrid working, supportive leadership team, strong organisational values, and a collaborative culture How to apply Please apply online asap if your experience aligns and sounds like you. For this role C&C Search is acting as an employment agency. Diversity and inclusion At C&C Search, diversity, equity and inclusion are at the core of who we are and how we operate. Our commitment to these values is unwavering - across all our work in recruitment, and in our training and development programmes. C&C Search fosters a culture of inclusion and belonging and is committed to creating a fairer society by partnering with clients who are also committed to inviting diverse perspectives. We work with companies that reflect our communities, where people can bring their authentic selves to work.
Feb 08, 2026
Full time
Overview C&C Search is recruiting a Head of Administration / Operations for a respected, purpose-led organisation. This is a senior leadership role with influence across the business. The role requires experience in a Not-For-Profit or purpose-led organisation, with responsibilities covering people management and operations. The position offers strong leadership, hybrid working, and an opportunity to shape and lead core operations at a strategic level. What you will do Lead, mentor and develop the operations and administration team, setting clear priorities, objectives and ways of working Oversee the smooth and effective running of all core operational, administrative and office functions Act as a senior escalation point for complex or sensitive operational and administrative matters Serve as the primary internal lead for outsourced HR, Finance and IT providers, ensuring strong governance, service quality and effective controls Manage financial planning, budgeting, forecasting and performance monitoring, working closely with finance partners Oversee workplace management, health and safety, business continuity planning and operational risk management Drive continuous improvement across systems, processes and ways of working to increase efficiency and resilience Support senior leaders to operate effectively by ensuring high-quality executive and organisational support What background and experience is required Proven experience in a similar role is essential, ideally within a not-for-profit, consultancy or purpose-led business Strong financial and commercial acumen, with experience working with a FD or Management accountant to manage budgets, forecasts and financial performance Confident people manager with experience leading and developing small teams Experience working with outsourced HR, Finance and IT partners High levels of discretion, professionalism and emotional intelligence Excellent organisational judgement and stakeholder management skills Advanced MS Office skills, including Excel, Word and PowerPoint A calm, proactive and solutions-focused approach in a fast-paced environment About the organisation This is a well-established, not-for-profit organisation that works closely with senior stakeholders to influence outcomes and deliver long-term impact. The organisation is values-driven, inclusive and purpose-led, with a collaborative and professional culture where employees are trusted, supported and empowered, with a strong emphasis on wellbeing, flexibility and high-quality work. What we offer Position: Head of Administration / Operations - reporting directly to the Chief Executive, with responsibility for leading the operations and administration function and managing a small operations team Salary: £80,000 - £90,000 Hybrid set up: 2 - 3 days in the London office Benefits: Competitive benefits package, inclusive and healthy work-life balance, flexible hybrid working, supportive leadership team, strong organisational values, and a collaborative culture How to apply Please apply online asap if your experience aligns and sounds like you. For this role C&C Search is acting as an employment agency. Diversity and inclusion At C&C Search, diversity, equity and inclusion are at the core of who we are and how we operate. Our commitment to these values is unwavering - across all our work in recruitment, and in our training and development programmes. C&C Search fosters a culture of inclusion and belonging and is committed to creating a fairer society by partnering with clients who are also committed to inviting diverse perspectives. We work with companies that reflect our communities, where people can bring their authentic selves to work.
We are looking for a Senior Sales Development Representative to join La Fosse and support our Inovus team. This role sits at the very start of the commercial journey and plays a critical role in shaping both the quality of client conversations and how sales development operates across the business. This is a hands on, senior level role suited to someone with proven experience in sales development or business development who is comfortable owning complex conversations, refining process, and sharing best practice with others. Alongside delivering strong personal results, you will help evolve our approach to targeting, messaging, and qualification as the SDR function continues to develop. As a Senior SDR, you will combine targeted outbound activity with the qualification and conversion of inbound and marketing generated leads. You will act as a trusted first point of contact for prospective clients and a commercial partner to consultants and leaders across Inovus. This is not a volume driven role. Success is measured by the quality of engagement, commercial insight, and pipeline impact, as well as your contribution to improving how the wider team operates. What you will be doing Targeting, research, and strategy Owning and consistently applying the Ideal Client Profile (ICP) across outreach and qualification Conducting deep research into target organisations, stakeholders, and market challenges Using industry insight, client news, and wider world events to identify timely, relevant reasons to engage Supporting the refinement of targeting strategy and outreach planning across the team Lead generation and outreach Personally generating opportunities through targeted outbound activity across LinkedIn, email, and phone Converting inbound and marketing generated leads into high quality, qualified conversations Applying and helping refine agreed lead methodologies, including PACT (pain, authority, change, talent) Coaching others on how to balance quality conversations with activity expectations Client engagement and qualification Leading confident, consultative conversations with senior stakeholders Effectively qualifying opportunities before meetings are booked Ensuring handovers to consultants and delivery teams are detailed, structured, and commercially sound Acting as a point of escalation or support for more complex or ambiguous opportunities Marketing, events, and collaboration Attending industry and La Fosse events to build relationships and convert conversations into pipeline Partnering closely with marketing on campaigns, content, and follow up strategy Sharing market insight and client feedback to continuously improve messaging and positioning Performance, process, and best practice Taking ownership of personal performance while contributing to team wide improvement Reviewing activity, conversion rates, and outcomes to identify opportunities to optimise approach Helping define and fine tune SDR processes, playbooks, and ways of working Sharing knowledge, techniques, and insight with the wider team through informal coaching and support What good looks like Consistently high quality conversations with the right stakeholders Strong conversion from conversation to qualified meeting and pipeline Clear, confident ownership of ICP, messaging, and qualification standards Positive influence on how the SDR function operates and develops Trusted internal partner to consultants, marketing, and leadership What we are looking for Proven experience in an SDR, BDR, or sales development role Confidence operating at a senior stakeholder level Strong commercial awareness and qualification skills Experience refining or improving sales development processes or approaches Comfortable influencing without formal line management responsibility Organised, resilient, and proactive with a continuous improvement mindset Nice to have Experience in B2B recruitment, consultancy, or professional services environments Experience mentoring or supporting more junior SDRs Strong working knowledge of LinkedIn Sales Navigator and Bullhorn Benefits Industry Leading Commission Structure: Earn from day one with our competitive commission scheme. Annual Leave: Enjoy up to 30 days of annual leave, plus bank holidays, your birthday off, and a Christmas closure period. ️ Hybrid Working Model: We work 3/4 days a week from our London office, with 2 weeks per year to work from anywhere, whether that's by the beach, in the countryside, or closer to family. Annual Company Ski Trip: Hit the slopes with the team, our all company ski trip is open to everyone. Wellness Perks: We subsidise your gym membership to help you stay active and energised, and offer weekly in office massages for a midweek recharge. Mental Health Support: Access to professional support and resources to help you prioritise your wellbeing. Enhanced Maternity Pay: We provide enhanced maternity packages to support you through life's important milestones. Incentives & Socials: Regular team socials, performance incentives, and rewards to celebrate your success. Private Health & Dental Discounts: Take advantage of discounted private healthcare and dental plans, because your health matters. The Interview Process We want to make sure this role is the perfect fit for both you and us. Here's what to expect: Call with our TA team: To learn more about you and to tell you more about us! 1st Stage Teams Interview: A commercial focused conversation with the hiring manager or team lead. Psychometric Assessment: A short online assessment to help us understand your working style, preferences, and strengths. Final Stage Interview - in person: An opportunity to meet the team, learn more about La Fosse and dig into what your first 6 months could look like. At La Fosse, we believe diverse teams create better outcomes. We welcome applications from all backgrounds and are dedicated to creating a workplace where everyone can thrive. If this role excites you but you don't tick every box, we still encourage you to apply! Ready to be part of something bigger? Apply now and let's grow together.
Feb 08, 2026
Full time
We are looking for a Senior Sales Development Representative to join La Fosse and support our Inovus team. This role sits at the very start of the commercial journey and plays a critical role in shaping both the quality of client conversations and how sales development operates across the business. This is a hands on, senior level role suited to someone with proven experience in sales development or business development who is comfortable owning complex conversations, refining process, and sharing best practice with others. Alongside delivering strong personal results, you will help evolve our approach to targeting, messaging, and qualification as the SDR function continues to develop. As a Senior SDR, you will combine targeted outbound activity with the qualification and conversion of inbound and marketing generated leads. You will act as a trusted first point of contact for prospective clients and a commercial partner to consultants and leaders across Inovus. This is not a volume driven role. Success is measured by the quality of engagement, commercial insight, and pipeline impact, as well as your contribution to improving how the wider team operates. What you will be doing Targeting, research, and strategy Owning and consistently applying the Ideal Client Profile (ICP) across outreach and qualification Conducting deep research into target organisations, stakeholders, and market challenges Using industry insight, client news, and wider world events to identify timely, relevant reasons to engage Supporting the refinement of targeting strategy and outreach planning across the team Lead generation and outreach Personally generating opportunities through targeted outbound activity across LinkedIn, email, and phone Converting inbound and marketing generated leads into high quality, qualified conversations Applying and helping refine agreed lead methodologies, including PACT (pain, authority, change, talent) Coaching others on how to balance quality conversations with activity expectations Client engagement and qualification Leading confident, consultative conversations with senior stakeholders Effectively qualifying opportunities before meetings are booked Ensuring handovers to consultants and delivery teams are detailed, structured, and commercially sound Acting as a point of escalation or support for more complex or ambiguous opportunities Marketing, events, and collaboration Attending industry and La Fosse events to build relationships and convert conversations into pipeline Partnering closely with marketing on campaigns, content, and follow up strategy Sharing market insight and client feedback to continuously improve messaging and positioning Performance, process, and best practice Taking ownership of personal performance while contributing to team wide improvement Reviewing activity, conversion rates, and outcomes to identify opportunities to optimise approach Helping define and fine tune SDR processes, playbooks, and ways of working Sharing knowledge, techniques, and insight with the wider team through informal coaching and support What good looks like Consistently high quality conversations with the right stakeholders Strong conversion from conversation to qualified meeting and pipeline Clear, confident ownership of ICP, messaging, and qualification standards Positive influence on how the SDR function operates and develops Trusted internal partner to consultants, marketing, and leadership What we are looking for Proven experience in an SDR, BDR, or sales development role Confidence operating at a senior stakeholder level Strong commercial awareness and qualification skills Experience refining or improving sales development processes or approaches Comfortable influencing without formal line management responsibility Organised, resilient, and proactive with a continuous improvement mindset Nice to have Experience in B2B recruitment, consultancy, or professional services environments Experience mentoring or supporting more junior SDRs Strong working knowledge of LinkedIn Sales Navigator and Bullhorn Benefits Industry Leading Commission Structure: Earn from day one with our competitive commission scheme. Annual Leave: Enjoy up to 30 days of annual leave, plus bank holidays, your birthday off, and a Christmas closure period. ️ Hybrid Working Model: We work 3/4 days a week from our London office, with 2 weeks per year to work from anywhere, whether that's by the beach, in the countryside, or closer to family. Annual Company Ski Trip: Hit the slopes with the team, our all company ski trip is open to everyone. Wellness Perks: We subsidise your gym membership to help you stay active and energised, and offer weekly in office massages for a midweek recharge. Mental Health Support: Access to professional support and resources to help you prioritise your wellbeing. Enhanced Maternity Pay: We provide enhanced maternity packages to support you through life's important milestones. Incentives & Socials: Regular team socials, performance incentives, and rewards to celebrate your success. Private Health & Dental Discounts: Take advantage of discounted private healthcare and dental plans, because your health matters. The Interview Process We want to make sure this role is the perfect fit for both you and us. Here's what to expect: Call with our TA team: To learn more about you and to tell you more about us! 1st Stage Teams Interview: A commercial focused conversation with the hiring manager or team lead. Psychometric Assessment: A short online assessment to help us understand your working style, preferences, and strengths. Final Stage Interview - in person: An opportunity to meet the team, learn more about La Fosse and dig into what your first 6 months could look like. At La Fosse, we believe diverse teams create better outcomes. We welcome applications from all backgrounds and are dedicated to creating a workplace where everyone can thrive. If this role excites you but you don't tick every box, we still encourage you to apply! Ready to be part of something bigger? Apply now and let's grow together.
We're currently recruiting for a Chief Product Officer (CPO) to join our team in Belfast. This is a hands-on executive role for a product leader who combines strategic thinking with deep operational involvement. You will own the end-to-end product function - from vision and strategy through to delivery, adoption, and commercial outcomes - while building and leading a team of Product Managers. Reporting directly to the CEO, the CPO will play a central role in shaping the company's direction, ensuring our platform continues to scale commercially, technically, and operationally across multiple sports and markets. This role is primarily based full time in our Belfast office, with flexibility to work from home up to 2 days per week. Company Purpose TeamFeePay is a software platform for football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service supports clubs with our 5-Pillar Club Development approach. Finance People Governance Facilities & Equipment Football TeamFeePay - Employee Benefits Highly competitive salary and bonus Vitality healthcare Death in Service Wellbeing hub Good pension and holidays Professional development opportunities. What You'll Do Own Product Strategy & Commercial Outcomes Define and own the long-term product vision, strategy, and roadmap across the entire platform. Ensure product decisions are tightly aligned with commercial goals, revenue growth, retention, and customer lifetime value. Take direct accountability for product performance, adoption, and measurable business impact. Build & Lead a High-Performing Product Team Build, lead, and mentor a team of Product Managers, remaining actively involved in discovery, prioritisation, and execution. Set clear standards for product quality, decision-making, and delivery excellence. Act as a player-coach: able to operate at strategic, team, and individual product level when required. Deeply Understand Customers & the Payments Domain Maintain a strong, first-hand understanding of customer workflows, pain points, and operational constraints. Apply deep knowledge of payments, financial flows, and transaction-based pricing models to guide product decisions. Ensure product strategy reflects regulatory, financial, and operational realities. Drive Execution & Delivery Partner closely with engineering leadership to ensure strong execution, pragmatic trade-offs, and scalable technical decisions. Stay close to delivery: unblock teams, make hard prioritisation calls, and ensure momentum is maintained. Own the full product lifecycle, from discovery through launch, adoption, and iteration. Align the Organisation Around Product Act as the primary product voice internally and externally. Work closely with sales, marketing, and customer success to ensure new capabilities are clearly positioned and adopted. Represent TeamFeePay at industry events, partner discussions, and strategic forums. What We're Looking For Experience & Domain Expertise Experience in senior product roles within a SaaS environment (typically 7+ years, but we welcome equivalent experience). Proven track record of building and scaling successful SaaS products with clear commercial outcomes. Demonstrated experience leading and developing Product Managers. Background in software development or program management, with the ability to engage deeply on technical trade-offs. Background in finance or financial services, with a strong understanding of financial operations. Strong understanding of payment processors, payment rails, and transaction-based systems. Leadership & Ways of Working Comfortable operating as a hands-on executive in a growing company. Strong judgement, prioritisation, and decision-making skills. Able to balance long-term strategy with short-term delivery pressure. Communication & Influence Able to communicate clearly and adapt your style for different audiences including at executive, board, and team level. Able to translate complexity into simple, compelling direction. Bonus Interest in sports, grassroots organisations, or community-led platforms.
Feb 08, 2026
Full time
We're currently recruiting for a Chief Product Officer (CPO) to join our team in Belfast. This is a hands-on executive role for a product leader who combines strategic thinking with deep operational involvement. You will own the end-to-end product function - from vision and strategy through to delivery, adoption, and commercial outcomes - while building and leading a team of Product Managers. Reporting directly to the CEO, the CPO will play a central role in shaping the company's direction, ensuring our platform continues to scale commercially, technically, and operationally across multiple sports and markets. This role is primarily based full time in our Belfast office, with flexibility to work from home up to 2 days per week. Company Purpose TeamFeePay is a software platform for football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service supports clubs with our 5-Pillar Club Development approach. Finance People Governance Facilities & Equipment Football TeamFeePay - Employee Benefits Highly competitive salary and bonus Vitality healthcare Death in Service Wellbeing hub Good pension and holidays Professional development opportunities. What You'll Do Own Product Strategy & Commercial Outcomes Define and own the long-term product vision, strategy, and roadmap across the entire platform. Ensure product decisions are tightly aligned with commercial goals, revenue growth, retention, and customer lifetime value. Take direct accountability for product performance, adoption, and measurable business impact. Build & Lead a High-Performing Product Team Build, lead, and mentor a team of Product Managers, remaining actively involved in discovery, prioritisation, and execution. Set clear standards for product quality, decision-making, and delivery excellence. Act as a player-coach: able to operate at strategic, team, and individual product level when required. Deeply Understand Customers & the Payments Domain Maintain a strong, first-hand understanding of customer workflows, pain points, and operational constraints. Apply deep knowledge of payments, financial flows, and transaction-based pricing models to guide product decisions. Ensure product strategy reflects regulatory, financial, and operational realities. Drive Execution & Delivery Partner closely with engineering leadership to ensure strong execution, pragmatic trade-offs, and scalable technical decisions. Stay close to delivery: unblock teams, make hard prioritisation calls, and ensure momentum is maintained. Own the full product lifecycle, from discovery through launch, adoption, and iteration. Align the Organisation Around Product Act as the primary product voice internally and externally. Work closely with sales, marketing, and customer success to ensure new capabilities are clearly positioned and adopted. Represent TeamFeePay at industry events, partner discussions, and strategic forums. What We're Looking For Experience & Domain Expertise Experience in senior product roles within a SaaS environment (typically 7+ years, but we welcome equivalent experience). Proven track record of building and scaling successful SaaS products with clear commercial outcomes. Demonstrated experience leading and developing Product Managers. Background in software development or program management, with the ability to engage deeply on technical trade-offs. Background in finance or financial services, with a strong understanding of financial operations. Strong understanding of payment processors, payment rails, and transaction-based systems. Leadership & Ways of Working Comfortable operating as a hands-on executive in a growing company. Strong judgement, prioritisation, and decision-making skills. Able to balance long-term strategy with short-term delivery pressure. Communication & Influence Able to communicate clearly and adapt your style for different audiences including at executive, board, and team level. Able to translate complexity into simple, compelling direction. Bonus Interest in sports, grassroots organisations, or community-led platforms.
Our client is seeking an experienced Growth Marketing Manager to join their dynamic team and play a pivotal role in developing and delivering strategic, data-driven marketing campaigns that build brand awareness, drive customer acquisition, and strengthen market positioning. This role requires a highly organised, commercially minded professional who can work collaboratively across functions - including marketing, product, sales, content, account management, and customer experience - to deliver measurable business results. Our client requires a highly motivated, energetic candidate with the ability to thoroughly research and own the paid digital components of the role, supported by strong foundational Google expertise. Key Responsibilities as Growth Marketing Manager: Develop and execute integrated marketing campaigns Collaborate cross-functionally with internal stakeholders Establish clear performance metrics, continuously monitor outcomes, and optimise campaigns based on data insights to maximise effectiveness and return on investment Manage the full campaign lifecycle Oversee campaign budgets and forecasting performance Utilise data and analytics to inform audience segmentation, targeting strategies, and message development Lead, coach, and mentor a Campaign Executive Champion innovation, incorporating automation, AI, and emerging technologies to enhance campaign impact and efficiency Safeguard brand integrity across all marketing communications, maintaining consistency in tone Support PR and communications activities Manage customer journey mapping, ensuring seamless omnichannel experiences and alignment with the organisation's strategic objectives The person: Demonstrable experience in campaign or demand generation marketing, ideally within a SaaS, technology, or B2B environment Proven ability to plan, implement, and optimise multi-channel marketing campaigns with measurable outcomes Strong copywriting and communication skills Highly analytical and data-driven Proficiency in marketing automation and analytics platforms, such as Pardot, Salesforce, Google Analytics, and WordPress (desirable) Strong budget management and commercial acumen, with experience delivering campaigns against defined KPIs Excellent project management and organisational skills, with meticulous attention to detail Collaborative, proactive, and adaptable, Staff management experience Benefits and Rewards: Flexible working arrangements, including the option to work from home 29 days of annual leave, plus access to Perkbox benefits and wellbeing initiatives Three annual charity days to support community engagement Discretionary annual bonus aligned with individual and company performance Life insurance provided following completion of probation A professional and collaborative environment that values innovation, excellence, and career development
Feb 08, 2026
Full time
Our client is seeking an experienced Growth Marketing Manager to join their dynamic team and play a pivotal role in developing and delivering strategic, data-driven marketing campaigns that build brand awareness, drive customer acquisition, and strengthen market positioning. This role requires a highly organised, commercially minded professional who can work collaboratively across functions - including marketing, product, sales, content, account management, and customer experience - to deliver measurable business results. Our client requires a highly motivated, energetic candidate with the ability to thoroughly research and own the paid digital components of the role, supported by strong foundational Google expertise. Key Responsibilities as Growth Marketing Manager: Develop and execute integrated marketing campaigns Collaborate cross-functionally with internal stakeholders Establish clear performance metrics, continuously monitor outcomes, and optimise campaigns based on data insights to maximise effectiveness and return on investment Manage the full campaign lifecycle Oversee campaign budgets and forecasting performance Utilise data and analytics to inform audience segmentation, targeting strategies, and message development Lead, coach, and mentor a Campaign Executive Champion innovation, incorporating automation, AI, and emerging technologies to enhance campaign impact and efficiency Safeguard brand integrity across all marketing communications, maintaining consistency in tone Support PR and communications activities Manage customer journey mapping, ensuring seamless omnichannel experiences and alignment with the organisation's strategic objectives The person: Demonstrable experience in campaign or demand generation marketing, ideally within a SaaS, technology, or B2B environment Proven ability to plan, implement, and optimise multi-channel marketing campaigns with measurable outcomes Strong copywriting and communication skills Highly analytical and data-driven Proficiency in marketing automation and analytics platforms, such as Pardot, Salesforce, Google Analytics, and WordPress (desirable) Strong budget management and commercial acumen, with experience delivering campaigns against defined KPIs Excellent project management and organisational skills, with meticulous attention to detail Collaborative, proactive, and adaptable, Staff management experience Benefits and Rewards: Flexible working arrangements, including the option to work from home 29 days of annual leave, plus access to Perkbox benefits and wellbeing initiatives Three annual charity days to support community engagement Discretionary annual bonus aligned with individual and company performance Life insurance provided following completion of probation A professional and collaborative environment that values innovation, excellence, and career development
HEAD OF RESEARCH & DEVELOPMENT CREWE UP TO 70,000 THE OPPORTUNITY We are recruiting for a Head of Research & Development to take ownership of all R&D and New Product Development activity for a growing, values-led organisation. This is a senior, hands-on leadership role suited to someone who excels in project and programme management, innovation governance, and end-to-end delivery. While this role sits at Head of Department level, it is not a large people-management position, instead, it focuses on leading R&D activity through coordination, influence, and cross-functional collaboration. Reporting directly to the CEO, you will define and deliver the R&D and innovation strategy, manage the full R&D budget, and ensure that new products are taken from concept through to successful market launch in a structured, commercially focused way. THE ROLE Own and manage the full R&D and NPD budget, ensuring effective resource allocation Define, implement, and evolve the R&D and innovation strategy aligned to business goals Develop and maintain multi-year product and technology roadmaps Establish clear governance, controls, and reporting frameworks for R&D activity Track and record R&D hours to a high standard to support tax reclaims Oversee intellectual property protection, ensuring NDAs are in place and liaising with legal advisors Lead the full product lifecycle from ideation and feasibility through design, validation, launch, and review Ensure all developments meet regulatory, safety, quality, and performance standards Coordinate closely with engineering, operations, commercial, and supply chain teams to ensure delivery Own the R&D portfolio, ensuring projects are delivered on time, on budget, and to specification Track progress against KPIs and continuously improve development processes Identify, manage, and mitigate technical, commercial, and delivery risks Stakeholder & External Engagement Build strong relationships with senior internal stakeholders and external partners Ensure compliance with all relevant industry standards, regulations, and certifications Champion structured innovation, creativity, and emerging technologies Drive improvements in sustainability, product performance, and manufacturability Embed best-practice R&D and project management approaches across the organisation THE PERSON Proven experience in a Head of Research & Development, Research & Development Lead, Research & Development Manager or similar role leading R&D, innovation, engineering, or technical programmes in a manufacturing or technical environment Strong project and programme management capability, with experience owning multiple workstreams Background in new product development and commercialisation Experience managing budgets and working at a strategic level Confident communicator with strong stakeholder management skills Comfortable operating in a hands-on, delivery-focused Head of Department role Highly organised, resilient, and able to execute against deadlines By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Feb 08, 2026
Full time
HEAD OF RESEARCH & DEVELOPMENT CREWE UP TO 70,000 THE OPPORTUNITY We are recruiting for a Head of Research & Development to take ownership of all R&D and New Product Development activity for a growing, values-led organisation. This is a senior, hands-on leadership role suited to someone who excels in project and programme management, innovation governance, and end-to-end delivery. While this role sits at Head of Department level, it is not a large people-management position, instead, it focuses on leading R&D activity through coordination, influence, and cross-functional collaboration. Reporting directly to the CEO, you will define and deliver the R&D and innovation strategy, manage the full R&D budget, and ensure that new products are taken from concept through to successful market launch in a structured, commercially focused way. THE ROLE Own and manage the full R&D and NPD budget, ensuring effective resource allocation Define, implement, and evolve the R&D and innovation strategy aligned to business goals Develop and maintain multi-year product and technology roadmaps Establish clear governance, controls, and reporting frameworks for R&D activity Track and record R&D hours to a high standard to support tax reclaims Oversee intellectual property protection, ensuring NDAs are in place and liaising with legal advisors Lead the full product lifecycle from ideation and feasibility through design, validation, launch, and review Ensure all developments meet regulatory, safety, quality, and performance standards Coordinate closely with engineering, operations, commercial, and supply chain teams to ensure delivery Own the R&D portfolio, ensuring projects are delivered on time, on budget, and to specification Track progress against KPIs and continuously improve development processes Identify, manage, and mitigate technical, commercial, and delivery risks Stakeholder & External Engagement Build strong relationships with senior internal stakeholders and external partners Ensure compliance with all relevant industry standards, regulations, and certifications Champion structured innovation, creativity, and emerging technologies Drive improvements in sustainability, product performance, and manufacturability Embed best-practice R&D and project management approaches across the organisation THE PERSON Proven experience in a Head of Research & Development, Research & Development Lead, Research & Development Manager or similar role leading R&D, innovation, engineering, or technical programmes in a manufacturing or technical environment Strong project and programme management capability, with experience owning multiple workstreams Background in new product development and commercialisation Experience managing budgets and working at a strategic level Confident communicator with strong stakeholder management skills Comfortable operating in a hands-on, delivery-focused Head of Department role Highly organised, resilient, and able to execute against deadlines By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
