Customer Service Administrator Braunstone , Leicestershire 26,000 Are you an organised and proactive individual with excellent customer service skills? Do you thrive in a busy environment, handling inbound calls, managing queries, and supporting the smooth running of day-to-day operations? Would you like to join a professional and friendly team within the facilities management sector? The Company: We are supporting a well-established organisation in the facilities management industry who are looking for a dedicated Customer Service Administrator. This role sits at the heart of the help-desk operation, managing customer enquiries, coordinating works with contractors, and ensuring exceptional service is delivered. Role & Responsibilities of the Customer Service Administrator: Handle a high volume of inbound customer service calls and help-desk enquiries, ensuring all queries are logged accurately and resolved efficiently. Act as the main third-party liaison with contractors, obtaining updates, arranging visits, and ensuring work is completed within agreed timescales. Support the allocation and scheduling of jobs, including escalation of urgent issues or service failures. Assist with managing out of hours calls, ensuring that emergencies and priority requests are passed to the appropriate teams. Maintain accurate records using CAFM/help-desk systems and produce reports as required. Prioritise and manage multiple tasks in a fast-paced environment while maintaining strong attention to detail. Work collaboratively with internal teams to resolve customer or contractor-related issues. About You as the Customer Service Administrator: Previous experience in a help-desk, customer service, or administrative role, ideally within a facilities or B2B environment. Proven ability to deliver excellent customer service and handle a variety of customer and contractor enquiries confidently. Comfortable dealing with B2B calls, suppliers, and third-party contractors. Quick to learn new systems and able to navigate multiple platforms simultaneously. Strong organisational skills with the ability to prioritise and manage several ongoing tasks. Confident communicator with excellent verbal and written skills. Proficient in Microsoft Office applications; experience with CAFM/help-desk software is an advantage. Must be able to commute to the office in Braunstone, Leicestershire as this is a fully office based role. Whilst the role is Monday-Friday 9am-5pm, there is an emergency out of hours phone line which you will be responsible for 1 week of the month on a rotational shift pattern. This role would be suitable for: customer service, call centre, helpdesk, contracts administrator, office manager etc. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.
Jan 20, 2026
Full time
Customer Service Administrator Braunstone , Leicestershire 26,000 Are you an organised and proactive individual with excellent customer service skills? Do you thrive in a busy environment, handling inbound calls, managing queries, and supporting the smooth running of day-to-day operations? Would you like to join a professional and friendly team within the facilities management sector? The Company: We are supporting a well-established organisation in the facilities management industry who are looking for a dedicated Customer Service Administrator. This role sits at the heart of the help-desk operation, managing customer enquiries, coordinating works with contractors, and ensuring exceptional service is delivered. Role & Responsibilities of the Customer Service Administrator: Handle a high volume of inbound customer service calls and help-desk enquiries, ensuring all queries are logged accurately and resolved efficiently. Act as the main third-party liaison with contractors, obtaining updates, arranging visits, and ensuring work is completed within agreed timescales. Support the allocation and scheduling of jobs, including escalation of urgent issues or service failures. Assist with managing out of hours calls, ensuring that emergencies and priority requests are passed to the appropriate teams. Maintain accurate records using CAFM/help-desk systems and produce reports as required. Prioritise and manage multiple tasks in a fast-paced environment while maintaining strong attention to detail. Work collaboratively with internal teams to resolve customer or contractor-related issues. About You as the Customer Service Administrator: Previous experience in a help-desk, customer service, or administrative role, ideally within a facilities or B2B environment. Proven ability to deliver excellent customer service and handle a variety of customer and contractor enquiries confidently. Comfortable dealing with B2B calls, suppliers, and third-party contractors. Quick to learn new systems and able to navigate multiple platforms simultaneously. Strong organisational skills with the ability to prioritise and manage several ongoing tasks. Confident communicator with excellent verbal and written skills. Proficient in Microsoft Office applications; experience with CAFM/help-desk software is an advantage. Must be able to commute to the office in Braunstone, Leicestershire as this is a fully office based role. Whilst the role is Monday-Friday 9am-5pm, there is an emergency out of hours phone line which you will be responsible for 1 week of the month on a rotational shift pattern. This role would be suitable for: customer service, call centre, helpdesk, contracts administrator, office manager etc. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.
Hybrid working London based (1 2 days per week in Head Office, plus occasional external meetings) About the role St Giles is entering an exciting new phase with an ambitious Voluntary Fundraising Strategy for . We are looking for a talented and driven Fundraising Manager to play a central role in delivering this strategy and helping us: Diversify our income generation model Increase voluntary income by 15% across restricted and unrestricted funding This role has a strong focus on Trusts & Foundations, Individual Giving and Legacy , with responsibility for managing and growing income across these streams. You will be an excellent relationship builder, confident engaging senior stakeholders and equally comfortable writing high-quality funding applications for five and six-figure grants. You will manage a fundraising income budget of approximately £2.2m , working collaboratively across teams to maximise impact and income. Key responsibilities Trusts & Foundations Lead on Trusts & Foundations applications and relationship management, working with the Trusts & Foundations Officer and Head of Voluntary Fundraising to raise £2m per year Develop and deliver high-quality written applications, presentations and pitches for 5, 6 and 7-figure funding opportunities Provide excellent stewardship to funders, including reporting, meetings, visits and events Coordinate internal and external stakeholders to produce strong funding bids Work collaboratively with frontline teams to develop service delivery models and budgets Identify innovative ways to grow unrestricted income Individual Giving & Legacy Manage and deliver the Individual Giving and Legacy strategy Grow income through single and regular giving appeals Work with the Communications team to develop and launch two national or local fundraising appeals per year Identify and engage Ambassadors and Patrons to increase reach and impact Campaigns, systems & finance Manage appeals, campaigns and events raising £200,000 per year across Individual Giving, Appeals and Legacy Maintain accurate records and reporting using ETapestry , ensuring GDPR compliance Manage multiple fundraising platforms (e.g. Enthuse, PayPal Giving, Payroll Giving) and continuously improve systems and processes Work closely with Finance to set, monitor and review budgets Organisational responsibilities Uphold confidentiality, data protection and IT security policies Promote equality, diversity and inclusion across all areas of work Demonstrate commitment to St Giles lived experience approach and values Support sustainable and environmentally responsible working practices Represent St Giles at fundraising and community events About you Experience & knowledge At least two years experience working in a charity fundraising environment Proven track record of securing and/or managing five-figure grants Experience managing fundraising databases Experience planning and delivering fundraising appeals Strong understanding of fundraising regulations, GDPR and best practice Knowledge of anti-discriminatory working practices Skills & abilities Excellent relationship-building and stakeholder engagement skills Outstanding written and verbal communication skills Ability to write compelling, audience-focused applications and reports Highly organised, proactive and able to work to deadlines Strategic thinker with creative ideas to engage donors Strong IT skills, including Word, Excel, Teams, PowerPoint and Canva Personal qualities We are looking for someone who is kind, flexible, empathetic and collaborative. You will contribute to creating an inclusive, safe and empowering workplace where people feel valued and supported. You will also: Show commitment to the long-term success of St Giles Be adaptable and willing to take on ad hoc tasks when needed Act with integrity and professionalism Demonstrate a positive attitude towards lived experience models Respect and champion the values and ethos of St Giles Our values Positively Empowering Persistently Supportive Flexibly Creative Proactively Empathic Actively Inclusive Clearly Communicating Closing date: 4 February 2026 Interview Date: 12 February 2026 A Basic DBS check is required for this role. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more. We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Jan 20, 2026
Full time
Hybrid working London based (1 2 days per week in Head Office, plus occasional external meetings) About the role St Giles is entering an exciting new phase with an ambitious Voluntary Fundraising Strategy for . We are looking for a talented and driven Fundraising Manager to play a central role in delivering this strategy and helping us: Diversify our income generation model Increase voluntary income by 15% across restricted and unrestricted funding This role has a strong focus on Trusts & Foundations, Individual Giving and Legacy , with responsibility for managing and growing income across these streams. You will be an excellent relationship builder, confident engaging senior stakeholders and equally comfortable writing high-quality funding applications for five and six-figure grants. You will manage a fundraising income budget of approximately £2.2m , working collaboratively across teams to maximise impact and income. Key responsibilities Trusts & Foundations Lead on Trusts & Foundations applications and relationship management, working with the Trusts & Foundations Officer and Head of Voluntary Fundraising to raise £2m per year Develop and deliver high-quality written applications, presentations and pitches for 5, 6 and 7-figure funding opportunities Provide excellent stewardship to funders, including reporting, meetings, visits and events Coordinate internal and external stakeholders to produce strong funding bids Work collaboratively with frontline teams to develop service delivery models and budgets Identify innovative ways to grow unrestricted income Individual Giving & Legacy Manage and deliver the Individual Giving and Legacy strategy Grow income through single and regular giving appeals Work with the Communications team to develop and launch two national or local fundraising appeals per year Identify and engage Ambassadors and Patrons to increase reach and impact Campaigns, systems & finance Manage appeals, campaigns and events raising £200,000 per year across Individual Giving, Appeals and Legacy Maintain accurate records and reporting using ETapestry , ensuring GDPR compliance Manage multiple fundraising platforms (e.g. Enthuse, PayPal Giving, Payroll Giving) and continuously improve systems and processes Work closely with Finance to set, monitor and review budgets Organisational responsibilities Uphold confidentiality, data protection and IT security policies Promote equality, diversity and inclusion across all areas of work Demonstrate commitment to St Giles lived experience approach and values Support sustainable and environmentally responsible working practices Represent St Giles at fundraising and community events About you Experience & knowledge At least two years experience working in a charity fundraising environment Proven track record of securing and/or managing five-figure grants Experience managing fundraising databases Experience planning and delivering fundraising appeals Strong understanding of fundraising regulations, GDPR and best practice Knowledge of anti-discriminatory working practices Skills & abilities Excellent relationship-building and stakeholder engagement skills Outstanding written and verbal communication skills Ability to write compelling, audience-focused applications and reports Highly organised, proactive and able to work to deadlines Strategic thinker with creative ideas to engage donors Strong IT skills, including Word, Excel, Teams, PowerPoint and Canva Personal qualities We are looking for someone who is kind, flexible, empathetic and collaborative. You will contribute to creating an inclusive, safe and empowering workplace where people feel valued and supported. You will also: Show commitment to the long-term success of St Giles Be adaptable and willing to take on ad hoc tasks when needed Act with integrity and professionalism Demonstrate a positive attitude towards lived experience models Respect and champion the values and ethos of St Giles Our values Positively Empowering Persistently Supportive Flexibly Creative Proactively Empathic Actively Inclusive Clearly Communicating Closing date: 4 February 2026 Interview Date: 12 February 2026 A Basic DBS check is required for this role. In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more. We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Why Access Social Care Exists Every day millions of older and disabled people are denied the social care they need. Most local authorities can t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives. We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. What we do Access Social Care ( ASC ) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can t afford it. Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need. We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework. This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be. About the role The Finance & IT Operations manager ensures effective financial management and control throughout ASC overseeing financial administration, reporting and compliance. The role provides guidance and support on financial matters to the Chief Operating Officer (COO) in areas such as cash flow, audit and tax whilst ensuring that budget holders across ASC are well supported with tools and skills. The role also helps develop and implement the charity s IT strategy, including managing the external IT provider and service level agreement. Responsibilities 1. Financial Management and Reporting Provide the Chief Operating Officer (COO) with accurate, regular and comprehensive financial information reports to guide effective and sound financial decision making. Monitor financial activity against approved annual budget, reporting any anomalies or unusual activity to the COO. Develop, implement and operate monitoring systems for financial forecasting and re-forecasting to support sound decision making. Support the COO in the co-ordination of the annual budgeting and planning process ensuring that information is collected, compiled and reported in a consistent and robust manner. Co-ordinate and produce year end Charity SORP financial statements, including the Trustee Annual Report, providing external auditors with the necessary documentation and support to audit the financial statements. Ensure compliance with all financial regulations, liaising with the charity s external auditors in preparing the SORP financial statements. Partner with budget holders, providing monthly expenditure against budget reports and supporting their understanding and decision making. Preparing financial statements for funder reporting and supporting the COO in designing budgets and financial models for new fundraising bids and other commercial offerings. Produce VAT and corporation tax returns and manage ASC s relationship with HMRC. Oversee the payroll process, ensuring accuracy, compliance and timely submission to the outsourced provider. Oversee accounts payable and receivable. Establish a detailed cashflow planning process and manage the flow of capital between ASC s and its chosen banks, recommending any changes as appropriate. Manage all banking relationships. 2. Policy and Procedures Collaborate with the COO to establish effective processes and controls to ensure efficient and effective financial management is delivered and maintained. Lead the development, implementation and monitoring of effective procurement policies, procedures and systems ensuring best value is achieved across all activities. 3. IT, Contracts & Data Protection Support the COO to review current accounting and finance systems recommending and implementing upgrades and improvements where agreed. Support the COO in drafting and implementing ASC s IT strategy. Tender and manage SLA and relationship with external IT provider. Review outsourced arrangements and systems and work with the COO on tendering for fit for purpose systems to match organisational strategy and direction. Lead on the annual insurance renewal process, ensuring appropriate cover is in place and general administration of the charity s insurance policies is enacted. Manage and review business interruption and disaster recovery plans, using regular simulation testing to ensure robustness. Keep existing portfolio of client and supplier template contracts under review, recommending risk-based strengthening. Oversee ASC s data protection infrastructure, co-ordinating departmental Data Protection Champions to ensure that policy & practice is robust Work with COO in response to reactive data protection issues and incidents 4. People Management Provide line management to the Finance Assistant, using ASC s management processes to ensure they are supported, motivated and able to work effectively. Plan and oversee the Finance Assistant s workload, ensuring tasks are allocated appropriately and completed to required standards. Contribute to creating a collaborative team culture aligned with ASC s values. 5. Other Responsibilities Contribute to the design and implementation of team development work within the Finance & IT Operations Team in collaboration with the Chief Operating Officer and the Business Support Manager. This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder. Person Specification All staff at ASC are expected to share and demonstrate our values: Trustworthy Recognised for excellence, we will be the best we can be in everything we do. We will be truthful, independent and outcomes focussed. Fair We believe in treating people with kindness and compassion in a way that is right, reasonable and just. Fearless We will do what is right, not what is easy. We will bravely challenge injustice. Inclusive Our beneficiaries voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals. Positive We will be constructive and progressive in our challenge. We will optimistically and dynamically drive for change. In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview: Personal attributes you will have Essential: Purpose driven with a commitment to our mission and values Commitment to working within the principles of equity, diversity and inclusion Self-aware, solutions focused and able to generate goodwill with collaborators and colleagues. Demonstrates integrity and an ability to hold and respect confidential and sensitive information. Dependable, resilient with the ability to remain composed and effective under pressure. Self-motivated, resourceful, and proactive in taking initiative. Experience you will have Minimum Experience of preparing management accounts, monitoring budgets and producing financial reports for senior leaders. Experience of contract and SLA management, including reviewing and monitoring provider performance. Essential Demonstrable experience of financial management within a multi-stakeholder environment, including familiarity with charity accounting and SORP principles. Line management experience supporting the performance and development of team members. Experience of overseeing IT services or outsourced IT support arrangements. Desirable Experience of managing or coordinating insurance, risk, business continuity and/or disaster recovery processes. Skills you will have Essential Strong numerical and analytical skills to effectively analyse financial reports Strong relationship-building and stakeholder management skills, able to engage effectively with diverse groups and senior professionals. Able to manage multiple tasks, prioritise effectively and meet competing internal and external deadlines. Able to produce accurate and reliable work. Strong written and verbal communications skills, able to convey complex information clearly and accessibly to both financial and non-financial audiences. Strong IT skills including demonstrable proficiency in MS Office, Word, Excel, PowerPoint and Sage 50 Accounts. Knowledge you will have gained Minimum: Working towards qualification in ACA, ACCA . click apply for full job details
Jan 20, 2026
Full time
Why Access Social Care Exists Every day millions of older and disabled people are denied the social care they need. Most local authorities can t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives. We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. What we do Access Social Care ( ASC ) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can t afford it. Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need. We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework. This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be. About the role The Finance & IT Operations manager ensures effective financial management and control throughout ASC overseeing financial administration, reporting and compliance. The role provides guidance and support on financial matters to the Chief Operating Officer (COO) in areas such as cash flow, audit and tax whilst ensuring that budget holders across ASC are well supported with tools and skills. The role also helps develop and implement the charity s IT strategy, including managing the external IT provider and service level agreement. Responsibilities 1. Financial Management and Reporting Provide the Chief Operating Officer (COO) with accurate, regular and comprehensive financial information reports to guide effective and sound financial decision making. Monitor financial activity against approved annual budget, reporting any anomalies or unusual activity to the COO. Develop, implement and operate monitoring systems for financial forecasting and re-forecasting to support sound decision making. Support the COO in the co-ordination of the annual budgeting and planning process ensuring that information is collected, compiled and reported in a consistent and robust manner. Co-ordinate and produce year end Charity SORP financial statements, including the Trustee Annual Report, providing external auditors with the necessary documentation and support to audit the financial statements. Ensure compliance with all financial regulations, liaising with the charity s external auditors in preparing the SORP financial statements. Partner with budget holders, providing monthly expenditure against budget reports and supporting their understanding and decision making. Preparing financial statements for funder reporting and supporting the COO in designing budgets and financial models for new fundraising bids and other commercial offerings. Produce VAT and corporation tax returns and manage ASC s relationship with HMRC. Oversee the payroll process, ensuring accuracy, compliance and timely submission to the outsourced provider. Oversee accounts payable and receivable. Establish a detailed cashflow planning process and manage the flow of capital between ASC s and its chosen banks, recommending any changes as appropriate. Manage all banking relationships. 2. Policy and Procedures Collaborate with the COO to establish effective processes and controls to ensure efficient and effective financial management is delivered and maintained. Lead the development, implementation and monitoring of effective procurement policies, procedures and systems ensuring best value is achieved across all activities. 3. IT, Contracts & Data Protection Support the COO to review current accounting and finance systems recommending and implementing upgrades and improvements where agreed. Support the COO in drafting and implementing ASC s IT strategy. Tender and manage SLA and relationship with external IT provider. Review outsourced arrangements and systems and work with the COO on tendering for fit for purpose systems to match organisational strategy and direction. Lead on the annual insurance renewal process, ensuring appropriate cover is in place and general administration of the charity s insurance policies is enacted. Manage and review business interruption and disaster recovery plans, using regular simulation testing to ensure robustness. Keep existing portfolio of client and supplier template contracts under review, recommending risk-based strengthening. Oversee ASC s data protection infrastructure, co-ordinating departmental Data Protection Champions to ensure that policy & practice is robust Work with COO in response to reactive data protection issues and incidents 4. People Management Provide line management to the Finance Assistant, using ASC s management processes to ensure they are supported, motivated and able to work effectively. Plan and oversee the Finance Assistant s workload, ensuring tasks are allocated appropriately and completed to required standards. Contribute to creating a collaborative team culture aligned with ASC s values. 5. Other Responsibilities Contribute to the design and implementation of team development work within the Finance & IT Operations Team in collaboration with the Chief Operating Officer and the Business Support Manager. This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder. Person Specification All staff at ASC are expected to share and demonstrate our values: Trustworthy Recognised for excellence, we will be the best we can be in everything we do. We will be truthful, independent and outcomes focussed. Fair We believe in treating people with kindness and compassion in a way that is right, reasonable and just. Fearless We will do what is right, not what is easy. We will bravely challenge injustice. Inclusive Our beneficiaries voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals. Positive We will be constructive and progressive in our challenge. We will optimistically and dynamically drive for change. In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview: Personal attributes you will have Essential: Purpose driven with a commitment to our mission and values Commitment to working within the principles of equity, diversity and inclusion Self-aware, solutions focused and able to generate goodwill with collaborators and colleagues. Demonstrates integrity and an ability to hold and respect confidential and sensitive information. Dependable, resilient with the ability to remain composed and effective under pressure. Self-motivated, resourceful, and proactive in taking initiative. Experience you will have Minimum Experience of preparing management accounts, monitoring budgets and producing financial reports for senior leaders. Experience of contract and SLA management, including reviewing and monitoring provider performance. Essential Demonstrable experience of financial management within a multi-stakeholder environment, including familiarity with charity accounting and SORP principles. Line management experience supporting the performance and development of team members. Experience of overseeing IT services or outsourced IT support arrangements. Desirable Experience of managing or coordinating insurance, risk, business continuity and/or disaster recovery processes. Skills you will have Essential Strong numerical and analytical skills to effectively analyse financial reports Strong relationship-building and stakeholder management skills, able to engage effectively with diverse groups and senior professionals. Able to manage multiple tasks, prioritise effectively and meet competing internal and external deadlines. Able to produce accurate and reliable work. Strong written and verbal communications skills, able to convey complex information clearly and accessibly to both financial and non-financial audiences. Strong IT skills including demonstrable proficiency in MS Office, Word, Excel, PowerPoint and Sage 50 Accounts. Knowledge you will have gained Minimum: Working towards qualification in ACA, ACCA . click apply for full job details
We are currently seeking an interim Customer Service Representative to work with our global FMCG client's division, Elida Beauty, renowned for brands such as TIGI, VO5, Toni & Guy, and Brylcreem, and become an integral part of their fast-paced FMCG environment. The position is based at their Milton Keynes Distribution Centre, immediately adjacent to J13 M1 motorway. This is a full-time temporary role to run for 9 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 30,000 per annum, pro rata, depending upon experience. Your core role would involve answering calls from our customers, both external and internal - place orders, resolving all Customer enquiries and queries, investigating and liaising with other departments to ensure all are resolved swiftly and accurately. You will be required to liaise with couriers, account managers and related teams within the office to ensure all orders are placed and any queries are logged and closed using the query log system. Key Responsibilities Provide day-to-day support to the CE Sales Lead Complete all forms for samples, free-of-charge requests, etc. Complete pricing forms once requested by Sales and approved by the CCD team Prepare new line forms for extended distribution with distributors Monitor order flow - including order entry, pick & pack, and delivery (focusing on lead time and accuracy) Highlight and request adjustments for any orders where changes might be needed Liaise with Marketing to ensure the latest assets and portfolio updates (additions/delists) are shared Manage pricing queries raised by our 3PL Order Management partner (Alloga) and connect with the CCD team as pricing owners Share up-to-date master data upon distributor request Provide post-service support and issue resolution when required by the CE Sales Lead (key contact for Alloga on claims, etc.) Work closely with the Logistics Manager to resolve any issues with our 3PL transport company or deliveries Key Skills Experience of Customer Service/stakeholder engagement Good oral communication. Able to multi-task. Team player. Pro-active.
Jan 20, 2026
Seasonal
We are currently seeking an interim Customer Service Representative to work with our global FMCG client's division, Elida Beauty, renowned for brands such as TIGI, VO5, Toni & Guy, and Brylcreem, and become an integral part of their fast-paced FMCG environment. The position is based at their Milton Keynes Distribution Centre, immediately adjacent to J13 M1 motorway. This is a full-time temporary role to run for 9 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 30,000 per annum, pro rata, depending upon experience. Your core role would involve answering calls from our customers, both external and internal - place orders, resolving all Customer enquiries and queries, investigating and liaising with other departments to ensure all are resolved swiftly and accurately. You will be required to liaise with couriers, account managers and related teams within the office to ensure all orders are placed and any queries are logged and closed using the query log system. Key Responsibilities Provide day-to-day support to the CE Sales Lead Complete all forms for samples, free-of-charge requests, etc. Complete pricing forms once requested by Sales and approved by the CCD team Prepare new line forms for extended distribution with distributors Monitor order flow - including order entry, pick & pack, and delivery (focusing on lead time and accuracy) Highlight and request adjustments for any orders where changes might be needed Liaise with Marketing to ensure the latest assets and portfolio updates (additions/delists) are shared Manage pricing queries raised by our 3PL Order Management partner (Alloga) and connect with the CCD team as pricing owners Share up-to-date master data upon distributor request Provide post-service support and issue resolution when required by the CE Sales Lead (key contact for Alloga on claims, etc.) Work closely with the Logistics Manager to resolve any issues with our 3PL transport company or deliveries Key Skills Experience of Customer Service/stakeholder engagement Good oral communication. Able to multi-task. Team player. Pro-active.
If you want to work with wonderful people and make a positive impact on our woodlands and wood culture, then being Membership and Charity Administrator at Woodland Heritage is the perfect opportunity for you! As Membership and Charity Administrator you will enable the smooth running of the charity by delivering important parts of the charity s administration. Here your organisational skills and focus on solutions will come into their own. This will be a core part of how Woodland Heritage achieves its mission and will be an incredibly rewarding and varied experience for someone with the right skills, experience and can-do attitude. Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy. We do this by championing the good use of home-grown timber from sustainable, productive woodlands for the benefit of present and future generations. Through a combination of demonstration sites, research, education, membership and outreach, we build on the wisdom and skills of the past to weather the challenges of tomorrow. About the role The role is part-time, 3 days / 22.5 hours per week with occasional planned evening and weekend working as required Options for flexible and hybrid working, with 1 day per week at the Whitney Sawmills office (see below) 25 days plus Bank/Public holidays as paid leave (pro rata) £24,000 (pro rata 3 days per week £14,400) Fixed term of two years Your line manager will be the Engagement Manager Employer contribution from nest pensions We can offer flexible and/or hybrid working. Our main office is at Whitney Sawmill in Herefordshire. Candidates will be required to work at the Whitney Sawmills office a minimum of 1 day per week. All other terms and conditions will be as per your contract. More details are available via our staff handbook which can be provided to shortlisted candidates. About you You will be organised, have excellent attention to detail and the ability to prioritise and manage a varied workload. You will have strong written and verbal communication skills. You will provide excellent customer service while addressing both internal and external enquiries. Full training will be given to the right candidate. You will join a small, dedicated team of staff and a wider group of passionate trustees. Everyone will want you to succeed and will support you along the way. Visit our website to download the job specification and learn how to apply. We'd love to hear from you!
Jan 20, 2026
Full time
If you want to work with wonderful people and make a positive impact on our woodlands and wood culture, then being Membership and Charity Administrator at Woodland Heritage is the perfect opportunity for you! As Membership and Charity Administrator you will enable the smooth running of the charity by delivering important parts of the charity s administration. Here your organisational skills and focus on solutions will come into their own. This will be a core part of how Woodland Heritage achieves its mission and will be an incredibly rewarding and varied experience for someone with the right skills, experience and can-do attitude. Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy. We do this by championing the good use of home-grown timber from sustainable, productive woodlands for the benefit of present and future generations. Through a combination of demonstration sites, research, education, membership and outreach, we build on the wisdom and skills of the past to weather the challenges of tomorrow. About the role The role is part-time, 3 days / 22.5 hours per week with occasional planned evening and weekend working as required Options for flexible and hybrid working, with 1 day per week at the Whitney Sawmills office (see below) 25 days plus Bank/Public holidays as paid leave (pro rata) £24,000 (pro rata 3 days per week £14,400) Fixed term of two years Your line manager will be the Engagement Manager Employer contribution from nest pensions We can offer flexible and/or hybrid working. Our main office is at Whitney Sawmill in Herefordshire. Candidates will be required to work at the Whitney Sawmills office a minimum of 1 day per week. All other terms and conditions will be as per your contract. More details are available via our staff handbook which can be provided to shortlisted candidates. About you You will be organised, have excellent attention to detail and the ability to prioritise and manage a varied workload. You will have strong written and verbal communication skills. You will provide excellent customer service while addressing both internal and external enquiries. Full training will be given to the right candidate. You will join a small, dedicated team of staff and a wider group of passionate trustees. Everyone will want you to succeed and will support you along the way. Visit our website to download the job specification and learn how to apply. We'd love to hear from you!
Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role. Closing date: Friday 30th January 2026 Join us as a Commercial Business Development Manager (South) - Job Description/Person Specification WithYou is recruiting for an experienced Commercial Business Development Manager to join our Business Development and Communications directorate. This is a key role for a collaborative and commercially minded professional who is motivated by impact and excited by a varied role that will directly support the growth and sustainability of our services. As a leading charity supporting people with drug, alcohol and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here. As Commercial Business Development Manager for the South Region, you'll be responsible for driving the development of high-quality tender submissions. This will include undertaking market analysis and strategic service design in collaboration with colleagues from across the organisation, including operations, clinical, finance and HR. Key priorities will include: Project management: leading a project team to produce high-quality, competitive, and financially viable bids. Bid writing: contributing to the writing of technical responses, implementation plans, and service models. Commercial modelling: developing costed pricing models that reflect specifications, internal cost structures and delivery models. Strategic analysis and pipeline development: monitoring market trends, commissioner expectations, and competitor positioning to inform our regional pipelines. Collaboration: working closely with Directors, Operational Leads and other Subject Matter Experts to prepare for commissioning and tendering activity, including designing service models. Compliance & quality: ensuring all models comply with procurement regulations and public sector contracting expectations. This is a permanent, full-time role working 37.5 hours per week. You will work from home, with travel across England and Scotland as required. The salary for this role is £37,000 to £44,290, depending on experience. We ll be excited to see the following in your application: Substantial experience in a similar role, including a track record or appreciation of business development Demonstrable project management experience and skills, with excellent attention to detail Knowledge of the third sector, health and social care and/or public health Commercial and financial modelling skills Excellent communication skills, including effective stakeholder engagement As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we ll be happy to make reasonable adjustments to enable you to perform at your best. What we offer 28 days annual leave, plus bank holidays An extra day off for your birthday or a special occasion of your choice Enhanced maternity, paternity and adoption leave 2 days paid volunteer leave per year Auto-enrollment into We Are With You s pension scheme Access to a Blue Light Card - giving you great savings on big high-street and online brands Flexible working opportunities and access to a range of services and resources to support you with your wellbeing We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Jan 20, 2026
Full time
Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role. Closing date: Friday 30th January 2026 Join us as a Commercial Business Development Manager (South) - Job Description/Person Specification WithYou is recruiting for an experienced Commercial Business Development Manager to join our Business Development and Communications directorate. This is a key role for a collaborative and commercially minded professional who is motivated by impact and excited by a varied role that will directly support the growth and sustainability of our services. As a leading charity supporting people with drug, alcohol and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here. As Commercial Business Development Manager for the South Region, you'll be responsible for driving the development of high-quality tender submissions. This will include undertaking market analysis and strategic service design in collaboration with colleagues from across the organisation, including operations, clinical, finance and HR. Key priorities will include: Project management: leading a project team to produce high-quality, competitive, and financially viable bids. Bid writing: contributing to the writing of technical responses, implementation plans, and service models. Commercial modelling: developing costed pricing models that reflect specifications, internal cost structures and delivery models. Strategic analysis and pipeline development: monitoring market trends, commissioner expectations, and competitor positioning to inform our regional pipelines. Collaboration: working closely with Directors, Operational Leads and other Subject Matter Experts to prepare for commissioning and tendering activity, including designing service models. Compliance & quality: ensuring all models comply with procurement regulations and public sector contracting expectations. This is a permanent, full-time role working 37.5 hours per week. You will work from home, with travel across England and Scotland as required. The salary for this role is £37,000 to £44,290, depending on experience. We ll be excited to see the following in your application: Substantial experience in a similar role, including a track record or appreciation of business development Demonstrable project management experience and skills, with excellent attention to detail Knowledge of the third sector, health and social care and/or public health Commercial and financial modelling skills Excellent communication skills, including effective stakeholder engagement As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we ll be happy to make reasonable adjustments to enable you to perform at your best. What we offer 28 days annual leave, plus bank holidays An extra day off for your birthday or a special occasion of your choice Enhanced maternity, paternity and adoption leave 2 days paid volunteer leave per year Auto-enrollment into We Are With You s pension scheme Access to a Blue Light Card - giving you great savings on big high-street and online brands Flexible working opportunities and access to a range of services and resources to support you with your wellbeing We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
We are looking for a warm, highly organised, efficient and compassionate administrator to support our service team. This is a pivotal role, helping us implement and embed a new CRM system, keeping data accurate and usable, ensuring our admin systems and workflows run smoothly, effectively and safely. The role involves some direct contact with women we support (mainly by email and phone), so you must be able to communicate sensitively, calmly and professionally with women who may have experienced trauma. Title: Administrator (Services, CRM & Data) Location: Office-based in Eastbourne, East Sussex (with occasional travel to other sites as required) Hours: 14 hours per week (2 days) Salary: £10,800 per annum (pro-rata, based on £27,000 FTE) Length: Permanent Reporting to: Service Manager Role Description Given the part-time nature of the role, priorities wi l be agreed weekly with the Service Manager. Core tasks revolve around CRM/data quality and referral administration. Other duties wi l be delivered by agreement and as capacity alows, so the role remains sustainable and the must-do work is completed reliably. Key Responsibilities CRM implementation, data quality, workflows and reporting Phase focus (first 6 months): Prioritise supporting the implementation and embedding of Cimplify CRM system, including data clean-up and migration, establishing clear ways of working, templates and workflows, as well as supporting the team to use the system consistently and confidently. Act as a day-to-day CRM and data champion, supporting staff with basic questions and liaising with the CRM supplier as needed. Support data migration and clean-up from spreadsheets and other systems into the CRM, checking accuracy, removing duplication and improving consistency. Maintain strong ongoing data quality and housekeeping (e.g. naming conventions, minimum data standards, duplicates, retention/archiving, configuration items, managing users). Help design and maintain efficient workflows and light-touch automations (e.g. referral tracking steps, reminders, task prompts, fo low-ups), reducing manual admin and improving consistency. Create and maintain dashboards and reporting views for different audiences (service team, CEO, trustees, funders) ensuring data is kept up to date and usable. Support the regular flow of insight into team meetings and contribute data/metrics for funder and annual reports in colaboration with the Service Manager, fundraisers and the CEO. Referrals and service administration (trauma-informed) Provide practical programme admin support to the service team, as and when possible. Monitor shared inboxes, triaging messages, forwarding appropriately and supporting timely, sensitive responses and follow-up. Track referrals and service workflows: scheduling calls/meetings, sending emails, using templates and maintaining accurate records. Keep mailing lists up to date (including referrer communications where relevant) and send programme updates as required. Maintain confidentiality and handle sensitive information with care, following data protection and safeguarding procedures Systems, documents and office administration Maintain clear filing and information systems (digital and paper), ensuring documents are easy to find and consistently stored. Support upkeep of key internal documents and templates (e.g. guidance notes, handbooks, simple policy documents), keeping versions tidy and up to date in colaboration with the Service Manager. Arrange meetings and room bookings; take minutes and maintain simple action trackers. Order and maintain office and programme supplies, keeping relevant inventories. Liaise with IT support regarding wi-fi, hardware or printer issues. Support the planning and administration of events (e.g. referrer events/open events/fundraising activities) as and when possible. Personal Specification Essential experience and skills Experience working in an administrative role, undertaking a variety of administrative duties and providing general office support to a small team. Exceptionally strong organisation and prioritisation skills; able to work efficiently, manage competing demands and maintain reliable systems. Excellent record-keeping and attention to detail, with a focus on quality and accuracy. Strong IT skills and confidence using digital tools (e.g. email, online documents) and databases/CRMs/case management systems. Strong understanding of confidentiality, data protection and handling sensitive information professionally. Strong communication and customer service skills, with the ability to communicate sensitively and effectively (verbally and in writing) with a range of individuals and stakeholders. Confidence working with processes and workflows; able to spot opportunities to streamline, standardise and reduce manual admin. Comfortable using AI tools productively (or confident in learning quickly), with a clear understanding of appropriate use in relation to confidentiality and data protection. Basic analytical confidence (able to pull key data, statistics and summaries for reporting and decision-making). Ability to work on your own initiative and with minimal supervision, while being a supportive and colaborative team member. A warm, empathetic approach and commitment to trauma-informed, person-centred ways of working with women who may have experienced trauma. Desirable experience and skills Experience supporting CRM implementation, data migration, and/or setting up dashboards and reporting views. Experience improving workflows and building simple automations/templates to reduce admin burden. Experience supporting monitoring, evaluation and learning data capture and reporting. Experience working in a charity, community, or frontline service setting, particularly with women impacted by trauma, exploitation, abuse or displacement. Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010. Before accepting anyone for this role, we will ask you to participate in a Basic DBS check
Jan 20, 2026
Full time
We are looking for a warm, highly organised, efficient and compassionate administrator to support our service team. This is a pivotal role, helping us implement and embed a new CRM system, keeping data accurate and usable, ensuring our admin systems and workflows run smoothly, effectively and safely. The role involves some direct contact with women we support (mainly by email and phone), so you must be able to communicate sensitively, calmly and professionally with women who may have experienced trauma. Title: Administrator (Services, CRM & Data) Location: Office-based in Eastbourne, East Sussex (with occasional travel to other sites as required) Hours: 14 hours per week (2 days) Salary: £10,800 per annum (pro-rata, based on £27,000 FTE) Length: Permanent Reporting to: Service Manager Role Description Given the part-time nature of the role, priorities wi l be agreed weekly with the Service Manager. Core tasks revolve around CRM/data quality and referral administration. Other duties wi l be delivered by agreement and as capacity alows, so the role remains sustainable and the must-do work is completed reliably. Key Responsibilities CRM implementation, data quality, workflows and reporting Phase focus (first 6 months): Prioritise supporting the implementation and embedding of Cimplify CRM system, including data clean-up and migration, establishing clear ways of working, templates and workflows, as well as supporting the team to use the system consistently and confidently. Act as a day-to-day CRM and data champion, supporting staff with basic questions and liaising with the CRM supplier as needed. Support data migration and clean-up from spreadsheets and other systems into the CRM, checking accuracy, removing duplication and improving consistency. Maintain strong ongoing data quality and housekeeping (e.g. naming conventions, minimum data standards, duplicates, retention/archiving, configuration items, managing users). Help design and maintain efficient workflows and light-touch automations (e.g. referral tracking steps, reminders, task prompts, fo low-ups), reducing manual admin and improving consistency. Create and maintain dashboards and reporting views for different audiences (service team, CEO, trustees, funders) ensuring data is kept up to date and usable. Support the regular flow of insight into team meetings and contribute data/metrics for funder and annual reports in colaboration with the Service Manager, fundraisers and the CEO. Referrals and service administration (trauma-informed) Provide practical programme admin support to the service team, as and when possible. Monitor shared inboxes, triaging messages, forwarding appropriately and supporting timely, sensitive responses and follow-up. Track referrals and service workflows: scheduling calls/meetings, sending emails, using templates and maintaining accurate records. Keep mailing lists up to date (including referrer communications where relevant) and send programme updates as required. Maintain confidentiality and handle sensitive information with care, following data protection and safeguarding procedures Systems, documents and office administration Maintain clear filing and information systems (digital and paper), ensuring documents are easy to find and consistently stored. Support upkeep of key internal documents and templates (e.g. guidance notes, handbooks, simple policy documents), keeping versions tidy and up to date in colaboration with the Service Manager. Arrange meetings and room bookings; take minutes and maintain simple action trackers. Order and maintain office and programme supplies, keeping relevant inventories. Liaise with IT support regarding wi-fi, hardware or printer issues. Support the planning and administration of events (e.g. referrer events/open events/fundraising activities) as and when possible. Personal Specification Essential experience and skills Experience working in an administrative role, undertaking a variety of administrative duties and providing general office support to a small team. Exceptionally strong organisation and prioritisation skills; able to work efficiently, manage competing demands and maintain reliable systems. Excellent record-keeping and attention to detail, with a focus on quality and accuracy. Strong IT skills and confidence using digital tools (e.g. email, online documents) and databases/CRMs/case management systems. Strong understanding of confidentiality, data protection and handling sensitive information professionally. Strong communication and customer service skills, with the ability to communicate sensitively and effectively (verbally and in writing) with a range of individuals and stakeholders. Confidence working with processes and workflows; able to spot opportunities to streamline, standardise and reduce manual admin. Comfortable using AI tools productively (or confident in learning quickly), with a clear understanding of appropriate use in relation to confidentiality and data protection. Basic analytical confidence (able to pull key data, statistics and summaries for reporting and decision-making). Ability to work on your own initiative and with minimal supervision, while being a supportive and colaborative team member. A warm, empathetic approach and commitment to trauma-informed, person-centred ways of working with women who may have experienced trauma. Desirable experience and skills Experience supporting CRM implementation, data migration, and/or setting up dashboards and reporting views. Experience improving workflows and building simple automations/templates to reduce admin burden. Experience supporting monitoring, evaluation and learning data capture and reporting. Experience working in a charity, community, or frontline service setting, particularly with women impacted by trauma, exploitation, abuse or displacement. Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010. Before accepting anyone for this role, we will ask you to participate in a Basic DBS check
A fantastic opportunity has arisen for a Marketing Manager to lead the development and implementation of the company s overarching communication and marketing strategies. This role is pivotal in promoting the organisation s products and services, strengthening brand presence, and ensuring a consistent and engaging message across all platforms. The position involves overseeing content creation, managing advertising and PR activities, coordinating events and digital campaigns, and working with third parties to deliver high-quality outputs. The successful candidate will also manage junior team members and report regularly to the leadership team on campaign performance, engagement, and ROI. Key Responsibilities Strategy & Planning Develop and implement an integrated marketing and communications strategy aligned with business objectives. Plan and manage multi-channel campaigns to drive brand awareness, customer engagement, and sales growth. Monitor market trends, audience insights, and competitor activity to guide strategic decisions. Brand Management Ensure brand consistency across all communication materials and customer touchpoints. Oversee the creation of content, including brochures, press releases, website copy, newsletters, and social media. Develop compelling storytelling that reflects the organisation s values and identity. Digital Marketing Support the management of the organisation s online presence, including website optimisation, SEO/SEM, email marketing, and social media channels. Analyse digital metrics and campaign data to improve engagement and ROI. Coordinate paid media activity and third-party partnerships. Communications & PR Serve as the primary contact for media enquiries and press relations. Develop proactive PR opportunities and manage crisis communications when required. Produce internal communications to ensure alignment and engagement across the organisation. Project & Budget Management Manage marketing budgets and provide clear reporting on spend, performance, and outcomes. Collaborate with external agencies, photographers, designers, and copywriters to deliver high-quality projects. Plan and execute events, product launches, and promotional campaigns. Work with influencers and third-party partners on collaborations and promotions. Leadership & Collaboration Line-manage and support junior marketing team members. Work closely with sales, operations, and senior leadership to ensure cohesive messaging and aligned objectives. Skills & Competencies Exceptional written and verbal communication skills. Strong project management and multitasking abilities. Creative thinker with strong strategic insight. Data-led approach to marketing performance and evaluation. Proficiency with digital tools (Google Analytics, CMS, CRM, social media management platforms). Experience managing external agencies and suppliers. Ability to work under pressure with sound judgement and adaptability. Typical Qualifications & Experience Degree in Marketing, Communications, PR, or related discipline (or equivalent experience). 5+ years experience in marketing or communications, ideally with managerial responsibilities. Experience spanning strategic planning and hands-on delivery. CIM or equivalent professional qualification is desirable. A background hospitality and events would be highly beneficial.
Jan 20, 2026
Full time
A fantastic opportunity has arisen for a Marketing Manager to lead the development and implementation of the company s overarching communication and marketing strategies. This role is pivotal in promoting the organisation s products and services, strengthening brand presence, and ensuring a consistent and engaging message across all platforms. The position involves overseeing content creation, managing advertising and PR activities, coordinating events and digital campaigns, and working with third parties to deliver high-quality outputs. The successful candidate will also manage junior team members and report regularly to the leadership team on campaign performance, engagement, and ROI. Key Responsibilities Strategy & Planning Develop and implement an integrated marketing and communications strategy aligned with business objectives. Plan and manage multi-channel campaigns to drive brand awareness, customer engagement, and sales growth. Monitor market trends, audience insights, and competitor activity to guide strategic decisions. Brand Management Ensure brand consistency across all communication materials and customer touchpoints. Oversee the creation of content, including brochures, press releases, website copy, newsletters, and social media. Develop compelling storytelling that reflects the organisation s values and identity. Digital Marketing Support the management of the organisation s online presence, including website optimisation, SEO/SEM, email marketing, and social media channels. Analyse digital metrics and campaign data to improve engagement and ROI. Coordinate paid media activity and third-party partnerships. Communications & PR Serve as the primary contact for media enquiries and press relations. Develop proactive PR opportunities and manage crisis communications when required. Produce internal communications to ensure alignment and engagement across the organisation. Project & Budget Management Manage marketing budgets and provide clear reporting on spend, performance, and outcomes. Collaborate with external agencies, photographers, designers, and copywriters to deliver high-quality projects. Plan and execute events, product launches, and promotional campaigns. Work with influencers and third-party partners on collaborations and promotions. Leadership & Collaboration Line-manage and support junior marketing team members. Work closely with sales, operations, and senior leadership to ensure cohesive messaging and aligned objectives. Skills & Competencies Exceptional written and verbal communication skills. Strong project management and multitasking abilities. Creative thinker with strong strategic insight. Data-led approach to marketing performance and evaluation. Proficiency with digital tools (Google Analytics, CMS, CRM, social media management platforms). Experience managing external agencies and suppliers. Ability to work under pressure with sound judgement and adaptability. Typical Qualifications & Experience Degree in Marketing, Communications, PR, or related discipline (or equivalent experience). 5+ years experience in marketing or communications, ideally with managerial responsibilities. Experience spanning strategic planning and hands-on delivery. CIM or equivalent professional qualification is desirable. A background hospitality and events would be highly beneficial.
Sayjo Recruitment Ltd are acting on behalf of a client to recruit a full time, permanent Audit Manager Our client is a well established accountancy practise, offering a great place to work, an interesting client base, continued professional development and career progression opportunities. Summary We are seeking a qualified and experienced Audit Manager to lead audit engagements, manage and develop a team of audit professionals, and act as a primary point of contact for clients. This role requires strategic planning, strong leadership, excellent communication, and the ability to provide expert advice on accounting and auditing matters. Key Responsibilities Oversee the planning, execution, and completion of audit assignments, ensuring compliance with internal and external requirements. Manage and develop a team of audit staff, including performance reviews, coaching and resource allocation. Act as the main client contact, building and maintaining strong professional relationships with senior management and stakeholders. Identify and assess key risks, system weaknesses, and control deficiencies, providing practical and strategic solutions. Prepare and review high-quality audit reports and presentations for internal and external audiences, including senior management and audit committees. Maintain up-to-date knowledge of technical accounting, auditing standards, and relevant industry developments. Contribute to business development initiatives and support strategic projects. Qualifications and Skills Education: Bachelor's degree in Accounting or a related field is required; Certification: Must hold a professional accounting certification, such as ACA, ACCA, CPA, or equivalent. Experience: Proven experience in leading and managing audit engagements. Experience managing and developing a team of junior staff. Experience working with clients or stakeholders at a senior level. Technical Skills: Deep understanding of auditing methodologies, accounting standards, and internal control frameworks. Proficiency with audit software and digital office tools. Strong analytical and problem-solving abilities. Soft Skills: Excellent leadership, communication, and interpersonal skills. Strong report writing and presentation skills. Ability to work under pressure and manage conflicting priorities. High degree of integrity, professionalism, and attention to detail. Salary & Benefits: Job Type: Full-time / Permanent Pay: 60,000 - 75,000 per year Dependant on Experience Additional pay: Performance bonus Benefits: Company pension Free on-site parking Life insurance Annual Leave Purchase Scheme Schedule: Flexitime - Flexible working around core hours Personal Development: Opportunity for continued professional development. Career progression Opportunity to travel worldwide if interested, but not compulsory. If you have the skills and experience we are looking for, please apply with an up-to-date CV and we'll be in touch to discuss this opportunity in more detail.
Jan 20, 2026
Full time
Sayjo Recruitment Ltd are acting on behalf of a client to recruit a full time, permanent Audit Manager Our client is a well established accountancy practise, offering a great place to work, an interesting client base, continued professional development and career progression opportunities. Summary We are seeking a qualified and experienced Audit Manager to lead audit engagements, manage and develop a team of audit professionals, and act as a primary point of contact for clients. This role requires strategic planning, strong leadership, excellent communication, and the ability to provide expert advice on accounting and auditing matters. Key Responsibilities Oversee the planning, execution, and completion of audit assignments, ensuring compliance with internal and external requirements. Manage and develop a team of audit staff, including performance reviews, coaching and resource allocation. Act as the main client contact, building and maintaining strong professional relationships with senior management and stakeholders. Identify and assess key risks, system weaknesses, and control deficiencies, providing practical and strategic solutions. Prepare and review high-quality audit reports and presentations for internal and external audiences, including senior management and audit committees. Maintain up-to-date knowledge of technical accounting, auditing standards, and relevant industry developments. Contribute to business development initiatives and support strategic projects. Qualifications and Skills Education: Bachelor's degree in Accounting or a related field is required; Certification: Must hold a professional accounting certification, such as ACA, ACCA, CPA, or equivalent. Experience: Proven experience in leading and managing audit engagements. Experience managing and developing a team of junior staff. Experience working with clients or stakeholders at a senior level. Technical Skills: Deep understanding of auditing methodologies, accounting standards, and internal control frameworks. Proficiency with audit software and digital office tools. Strong analytical and problem-solving abilities. Soft Skills: Excellent leadership, communication, and interpersonal skills. Strong report writing and presentation skills. Ability to work under pressure and manage conflicting priorities. High degree of integrity, professionalism, and attention to detail. Salary & Benefits: Job Type: Full-time / Permanent Pay: 60,000 - 75,000 per year Dependant on Experience Additional pay: Performance bonus Benefits: Company pension Free on-site parking Life insurance Annual Leave Purchase Scheme Schedule: Flexitime - Flexible working around core hours Personal Development: Opportunity for continued professional development. Career progression Opportunity to travel worldwide if interested, but not compulsory. If you have the skills and experience we are looking for, please apply with an up-to-date CV and we'll be in touch to discuss this opportunity in more detail.
Job Title: Mobile Gas Combustion Engineer Location: Birmingham Salary: 50,000 - We are booking interviews in the new year! Please call or email for a slot A qualified gas combustion engineer with full industrial and commercial gas/ oil accreditation and a range of experience on commercial and industrial dual fuel boilers/burners and or gas reciprocating CHP's. The place of work will be based in and around our developing large scale District Energy Scheme in the Birmingham city centre. To support from time-to-time a traditional M & E contract within c.50 commercial plant rooms around Birmingham. The Role: So, what will you be doing as a Mobile Gas Combustion Engineer ? Carry out the defined planned maintenance regime for all contractual obligations. Carry out repairs, reactive maintenance and minor installation works as instructed on plant. Attend, diagnose and repair faults having due regard to customer care in this specific environment Complete the relevant paperwork and report diligently, through our PC based Asset Management Application. Develop Operating and isolation procedures where required. Any other relevant duties that may be required ie) RP for Gas discipline in the area. Knowledge of water treatment systems and their controlled uses would offer a distinct advantage, as this role requires weekly water condition testing in accordance with L Knowledge and or AP 10 or AP 11 qualification, would offer a distinct advantage. The role also requires the successful incumbent to become part of an OOH's Call out Rota, frequency: 1:5. What are we looking for in our next Senior Commercial Manager ? Maintain all documentation and records to the highest standard Demonstrable skills and experience in the preventative, remedial and statutory maintenance of Commercial boiler/CHP plant, associated controls and pumps Experience of working on L/MTHW systems. Ensure jobs are closed down, PPM application, promptly to allow for timely invoicing. Project a professional image at all times to external and internal customers, this is to include clear channels of communication. Other tasks as directed by Line Management. Operate at all times in accordance with Best Practice with regard to Equal Opportunities, recognise and value Diversity in the Workplace and demonstrate respect for others. Place the highest importance upon Health and Safety policies and working practices / procedures. All activities are expected to be continuously improved over time. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Mobile Gas Combustion Engineer, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Mobile Gas Combustion Engineer, hit that apply button now! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Jan 20, 2026
Full time
Job Title: Mobile Gas Combustion Engineer Location: Birmingham Salary: 50,000 - We are booking interviews in the new year! Please call or email for a slot A qualified gas combustion engineer with full industrial and commercial gas/ oil accreditation and a range of experience on commercial and industrial dual fuel boilers/burners and or gas reciprocating CHP's. The place of work will be based in and around our developing large scale District Energy Scheme in the Birmingham city centre. To support from time-to-time a traditional M & E contract within c.50 commercial plant rooms around Birmingham. The Role: So, what will you be doing as a Mobile Gas Combustion Engineer ? Carry out the defined planned maintenance regime for all contractual obligations. Carry out repairs, reactive maintenance and minor installation works as instructed on plant. Attend, diagnose and repair faults having due regard to customer care in this specific environment Complete the relevant paperwork and report diligently, through our PC based Asset Management Application. Develop Operating and isolation procedures where required. Any other relevant duties that may be required ie) RP for Gas discipline in the area. Knowledge of water treatment systems and their controlled uses would offer a distinct advantage, as this role requires weekly water condition testing in accordance with L Knowledge and or AP 10 or AP 11 qualification, would offer a distinct advantage. The role also requires the successful incumbent to become part of an OOH's Call out Rota, frequency: 1:5. What are we looking for in our next Senior Commercial Manager ? Maintain all documentation and records to the highest standard Demonstrable skills and experience in the preventative, remedial and statutory maintenance of Commercial boiler/CHP plant, associated controls and pumps Experience of working on L/MTHW systems. Ensure jobs are closed down, PPM application, promptly to allow for timely invoicing. Project a professional image at all times to external and internal customers, this is to include clear channels of communication. Other tasks as directed by Line Management. Operate at all times in accordance with Best Practice with regard to Equal Opportunities, recognise and value Diversity in the Workplace and demonstrate respect for others. Place the highest importance upon Health and Safety policies and working practices / procedures. All activities are expected to be continuously improved over time. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Mobile Gas Combustion Engineer, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Mobile Gas Combustion Engineer, hit that apply button now! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Premises Manager Want to work for a company with great values? Are you compassionate? Inspiring? Dependable? Collaborative? Then we want to hear from you! Horizon Care and Education have an exciting opportunity for a Premises Manager to be based at our school In the Dudley area of the West Midlands Dudley Port School is an independent specialist day school providing high-quality education for boys and girls.Based in Tipton, the school meets the diverse needs of pupils aged 11-16 with a range of complex needs including Social, Emotional and Mental Health Needs (SEMH). .PROFILE: You will have responsibility for managing the school sites and vehicles. Completing maintenance tasks, carrying out compliance checks, ensuring a safe, clean and well-maintained site at all times. You will be working independently across the school site with a variety of responsibilities and tasks to complete on a daily/weekly basis. Utilising established handyman/maintenance skills, for both internal and external works. Health & Safety awareness, and safe working. Manage contractors while on site. Open and shut site each day. Complete administrative tasks, via paperwork and electronically. Manage the cleaning staff and ensure site is clean and tidy at all times. Completing compliance checks and managing external contractors completing compliance works, including fire, legionella (water), asbestos and gas/electrical. Good computer skills, can use basic email, word and excel. Fit and able to lift and move items relevant to the role. To work both inside and outside whenever needed. Always give a high level of customer service. Supervise external contractors when needed. Show responsibility for a high level or finish to all works undertaken. Read and understand risk assessments and method statements, safe systems of work. Ensure tools and parts used are of the required standard for use. Maintain and regularly clean vehicles. Be prepared to work irregular hours if required to complete urgent tasks. Any other duties relevant to the post as requested by the Head of School. Why work for us? Opportunity to progress in your career through our Education Academy, and ongoing training and professional development. Comprehensive and tailored induction programme including face-to-face training, online modules, shadowing and local induction period. Face-to-face therapeutic training and support for all colleagues via our SHINE programme. Access to a wide range of free online courses for all colleagues on a variety of topics. Free DBS check and Update Service subscription Colleague referral scheme with cash rewards earn up to £500 per referral.Government pension scheme. Employee assistance programme free, confidential support via Bupa. Community and wellbeing - Your wellbeing matters to us, and we are committed to ensuring you get all the support you need to feel good about what you do. We re in this together. To start your education journey with Horizon, click apply now! Horizon Care and Education Group is committed to safeguarding and promoting the welfare of children and young people and has an expectation that all staff share this commitment. This post is subject to satisfactory references an enhanced DBS disclosure which will be met by the employer. Closing date for this role will be 23rd January Please note, we reserve the right to close the advert before the closing date stated if we receive a high volume of applications. Premises Manager
Jan 20, 2026
Full time
Premises Manager Want to work for a company with great values? Are you compassionate? Inspiring? Dependable? Collaborative? Then we want to hear from you! Horizon Care and Education have an exciting opportunity for a Premises Manager to be based at our school In the Dudley area of the West Midlands Dudley Port School is an independent specialist day school providing high-quality education for boys and girls.Based in Tipton, the school meets the diverse needs of pupils aged 11-16 with a range of complex needs including Social, Emotional and Mental Health Needs (SEMH). .PROFILE: You will have responsibility for managing the school sites and vehicles. Completing maintenance tasks, carrying out compliance checks, ensuring a safe, clean and well-maintained site at all times. You will be working independently across the school site with a variety of responsibilities and tasks to complete on a daily/weekly basis. Utilising established handyman/maintenance skills, for both internal and external works. Health & Safety awareness, and safe working. Manage contractors while on site. Open and shut site each day. Complete administrative tasks, via paperwork and electronically. Manage the cleaning staff and ensure site is clean and tidy at all times. Completing compliance checks and managing external contractors completing compliance works, including fire, legionella (water), asbestos and gas/electrical. Good computer skills, can use basic email, word and excel. Fit and able to lift and move items relevant to the role. To work both inside and outside whenever needed. Always give a high level of customer service. Supervise external contractors when needed. Show responsibility for a high level or finish to all works undertaken. Read and understand risk assessments and method statements, safe systems of work. Ensure tools and parts used are of the required standard for use. Maintain and regularly clean vehicles. Be prepared to work irregular hours if required to complete urgent tasks. Any other duties relevant to the post as requested by the Head of School. Why work for us? Opportunity to progress in your career through our Education Academy, and ongoing training and professional development. Comprehensive and tailored induction programme including face-to-face training, online modules, shadowing and local induction period. Face-to-face therapeutic training and support for all colleagues via our SHINE programme. Access to a wide range of free online courses for all colleagues on a variety of topics. Free DBS check and Update Service subscription Colleague referral scheme with cash rewards earn up to £500 per referral.Government pension scheme. Employee assistance programme free, confidential support via Bupa. Community and wellbeing - Your wellbeing matters to us, and we are committed to ensuring you get all the support you need to feel good about what you do. We re in this together. To start your education journey with Horizon, click apply now! Horizon Care and Education Group is committed to safeguarding and promoting the welfare of children and young people and has an expectation that all staff share this commitment. This post is subject to satisfactory references an enhanced DBS disclosure which will be met by the employer. Closing date for this role will be 23rd January Please note, we reserve the right to close the advert before the closing date stated if we receive a high volume of applications. Premises Manager
Account Manager - 12-month Fixed term contract Location: Hybrid (2 Days Remote, 3 Days Office After Probation) Salary: £26,500 Duration: this is a 12-month Fixed term contract to begin with Hours: Monday - Friday, 37.5 hours (Flexible Between 8 AM - 6 PM) About the Role We are looking for an experienced Account Manager/ Coordinator to join our dynamic team. As an Account Manager, you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships. What You'll Be Doing Acting as the main point of contact for assigned accounts, ensuring excellent client management Assisting customers with enquiries via email & phone Managing business customer relationships and strengthening key accounts Handling enquiries from start to finish and providing tailored solutions Resolving complaints where required and ensuring a positive outcome Liaising with third parties & internal teams to support client needs Completing high volumes of administrative tasks related to account management What We're Looking For Previous experience in an Account Manager / Co-ordination role or telephone-based customer service/call centre experience Ability to manage multiple client accounts and meet deadlines Strong communication, negotiation, and relationship management skills Excellent multitasking and organisational abilities Strong administrative skills with attention to detail Proficiency in Microsoft Office (Excel & Outlook) If you're a proactive and results-driven Account Manager looking to take the next step in your career, we want to hear from you! To apply, please submit your CV or contact Fran Curtis for more details. Why Join Us? Fantastic Perks & Benefits Hybrid working - 2 days remote after probation 6% pension contribution Employee car scheme - Drive a fully insured brand-new car for just £200/month (you can add family members also) Gym memberships & well-being hours 25-30 days holiday (based on service) Enhanced maternity, paternity & premature baby leave Learning & development opportunities Plus, many more amazing benefits
Jan 20, 2026
Contractor
Account Manager - 12-month Fixed term contract Location: Hybrid (2 Days Remote, 3 Days Office After Probation) Salary: £26,500 Duration: this is a 12-month Fixed term contract to begin with Hours: Monday - Friday, 37.5 hours (Flexible Between 8 AM - 6 PM) About the Role We are looking for an experienced Account Manager/ Coordinator to join our dynamic team. As an Account Manager, you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships. What You'll Be Doing Acting as the main point of contact for assigned accounts, ensuring excellent client management Assisting customers with enquiries via email & phone Managing business customer relationships and strengthening key accounts Handling enquiries from start to finish and providing tailored solutions Resolving complaints where required and ensuring a positive outcome Liaising with third parties & internal teams to support client needs Completing high volumes of administrative tasks related to account management What We're Looking For Previous experience in an Account Manager / Co-ordination role or telephone-based customer service/call centre experience Ability to manage multiple client accounts and meet deadlines Strong communication, negotiation, and relationship management skills Excellent multitasking and organisational abilities Strong administrative skills with attention to detail Proficiency in Microsoft Office (Excel & Outlook) If you're a proactive and results-driven Account Manager looking to take the next step in your career, we want to hear from you! To apply, please submit your CV or contact Fran Curtis for more details. Why Join Us? Fantastic Perks & Benefits Hybrid working - 2 days remote after probation 6% pension contribution Employee car scheme - Drive a fully insured brand-new car for just £200/month (you can add family members also) Gym memberships & well-being hours 25-30 days holiday (based on service) Enhanced maternity, paternity & premature baby leave Learning & development opportunities Plus, many more amazing benefits
The Opportunity We are working with a large, well-established institutional client to appoint a Client-Side Estates Manager to support the strategic asset management of a substantial and diverse property portfolio across the Midlands. This is an excellent opportunity for an experienced estates or asset management professional to move client-side and play a key role in shaping the long-term performance of a major estate. The Role Reporting into the Head of Estates / Asset Management, you will take responsibility for the day-to-day management and strategic oversight of a varied estate, ensuring assets are optimised financially, operationally, and in line with wider organisational objectives. Key responsibilities will include: Asset management of a large, mixed-use estate, including commercial, operational, and development assets Developing and implementing asset management strategies to maximise value and performance Overseeing lease events, rent reviews, renewals, regears, and disposals Instructing and managing external property advisors, agents, and consultants Preparing business cases, investment appraisals, and asset performance reports Supporting development, refurbishment, and repurposing opportunities across the estate Ensuring compliance with governance, risk, and ESG requirements Building strong relationships with internal stakeholders and occupiers About You Proven experience in estates management or asset management, ideally within a large or complex portfolio Background in commercial property, whether from client-side, consultancy, or managing agent environments Strong understanding of landlord and tenant matters and property strategy Commercially minded with the ability to interpret financial and performance data Comfortable managing consultants and working with senior stakeholders MRICS qualified or working towards qualification (desirable) Why Apply? Rare client-side role with a major institutional estate Opportunity to influence long-term asset strategy rather than purely transactional work Broad, varied portfolio offering genuine career development Competitive salary and benefits package Midlands-based role with flexible and hybrid working This role would suit a proactive, strategic estates professional looking to make a long-term impact within a respected institutional environment.
Jan 20, 2026
Full time
The Opportunity We are working with a large, well-established institutional client to appoint a Client-Side Estates Manager to support the strategic asset management of a substantial and diverse property portfolio across the Midlands. This is an excellent opportunity for an experienced estates or asset management professional to move client-side and play a key role in shaping the long-term performance of a major estate. The Role Reporting into the Head of Estates / Asset Management, you will take responsibility for the day-to-day management and strategic oversight of a varied estate, ensuring assets are optimised financially, operationally, and in line with wider organisational objectives. Key responsibilities will include: Asset management of a large, mixed-use estate, including commercial, operational, and development assets Developing and implementing asset management strategies to maximise value and performance Overseeing lease events, rent reviews, renewals, regears, and disposals Instructing and managing external property advisors, agents, and consultants Preparing business cases, investment appraisals, and asset performance reports Supporting development, refurbishment, and repurposing opportunities across the estate Ensuring compliance with governance, risk, and ESG requirements Building strong relationships with internal stakeholders and occupiers About You Proven experience in estates management or asset management, ideally within a large or complex portfolio Background in commercial property, whether from client-side, consultancy, or managing agent environments Strong understanding of landlord and tenant matters and property strategy Commercially minded with the ability to interpret financial and performance data Comfortable managing consultants and working with senior stakeholders MRICS qualified or working towards qualification (desirable) Why Apply? Rare client-side role with a major institutional estate Opportunity to influence long-term asset strategy rather than purely transactional work Broad, varied portfolio offering genuine career development Competitive salary and benefits package Midlands-based role with flexible and hybrid working This role would suit a proactive, strategic estates professional looking to make a long-term impact within a respected institutional environment.
Job Title: Scheduler Location: IG6, Essex Salary: 30,000 PER ANNUM Sector: Social Housing Must have previous experience as a planner/scheduler within social housing. please do not apply without experience Job Purpose The Scheduler is responsible for planning, coordinating, and maintaining efficient staff schedules to ensure all client sites are fully and compliantly covered. This role is critical in supporting operational delivery, cost control, and high service standards Key Responsibilities Scheduling & Workforce Management Create, manage, and maintain accurate staff rosters for security officers and operational staff Ensure all shifts are fully covered in line with contractual requirements and SLAs Manage short-notice changes, sickness, holidays, and emergency cover Allocate staff fairly while ensuring compliance with Working Time Regulations Operational Support Liaise daily with Operations Managers, Contract Managers, and site supervisors Respond promptly to client and operational scheduling requirements Support mobilisation of new contracts by creating initial staffing schedules Monitor attendance and escalate issues such as repeated lateness or absence Compliance & Accuracy Ensure all scheduled staff hold valid licenses (e.g. SIA) and required training Maintain accurate records within scheduling and time & attendance systems Support payroll by ensuring hours worked are correctly scheduled and recorded Communication Communicate shift details clearly to staff via phone, email, or scheduling systems Act as a key point of contact for staff availability and shift queries Maintain professional communication with internal teams and external clients Continuous Improvement Identify opportunities to improve scheduling efficiency and cost control Assist with reporting on coverage, overtime, and staffing trends Skills & Experience Essential Previous experience in a scheduling, rostering, or workforce planning role Experience within security, facilities management, or a 24/7 operational environment Strong organisational and time-management skills Ability to work under pressure and manage last-minute changes Good IT skills (Excel, scheduling systems, workforce software) Excellent communication and problem-solving skills Desirable Knowledge of security industry operations Understanding of Working Time Regulations Experience using scheduling platforms (e.g. Timegate, Guardhouse, or similar) Personal Attributes Calm and professional under pressure Highly organised and detail-oriented Reliable, flexible, and proactive Strong team player with a customer-focused mindset If you feel as so this construction Scheduler role is suitable to yourself, please directly email your CV to:
Jan 20, 2026
Full time
Job Title: Scheduler Location: IG6, Essex Salary: 30,000 PER ANNUM Sector: Social Housing Must have previous experience as a planner/scheduler within social housing. please do not apply without experience Job Purpose The Scheduler is responsible for planning, coordinating, and maintaining efficient staff schedules to ensure all client sites are fully and compliantly covered. This role is critical in supporting operational delivery, cost control, and high service standards Key Responsibilities Scheduling & Workforce Management Create, manage, and maintain accurate staff rosters for security officers and operational staff Ensure all shifts are fully covered in line with contractual requirements and SLAs Manage short-notice changes, sickness, holidays, and emergency cover Allocate staff fairly while ensuring compliance with Working Time Regulations Operational Support Liaise daily with Operations Managers, Contract Managers, and site supervisors Respond promptly to client and operational scheduling requirements Support mobilisation of new contracts by creating initial staffing schedules Monitor attendance and escalate issues such as repeated lateness or absence Compliance & Accuracy Ensure all scheduled staff hold valid licenses (e.g. SIA) and required training Maintain accurate records within scheduling and time & attendance systems Support payroll by ensuring hours worked are correctly scheduled and recorded Communication Communicate shift details clearly to staff via phone, email, or scheduling systems Act as a key point of contact for staff availability and shift queries Maintain professional communication with internal teams and external clients Continuous Improvement Identify opportunities to improve scheduling efficiency and cost control Assist with reporting on coverage, overtime, and staffing trends Skills & Experience Essential Previous experience in a scheduling, rostering, or workforce planning role Experience within security, facilities management, or a 24/7 operational environment Strong organisational and time-management skills Ability to work under pressure and manage last-minute changes Good IT skills (Excel, scheduling systems, workforce software) Excellent communication and problem-solving skills Desirable Knowledge of security industry operations Understanding of Working Time Regulations Experience using scheduling platforms (e.g. Timegate, Guardhouse, or similar) Personal Attributes Calm and professional under pressure Highly organised and detail-oriented Reliable, flexible, and proactive Strong team player with a customer-focused mindset If you feel as so this construction Scheduler role is suitable to yourself, please directly email your CV to:
Locations Darlington, Hartlepool, Middlesbrough, Redcar & Cleveland, Stockton-on-Tees Company SeAH Wind Job Description Are you ready to be part of the most significant opportunity unfolding right at your doorstep? Why us? -We will be the biggest XXXL Monopile factory in the world servicing the offshore wind industry. SeAH Wind is at the forefront of heavy engineering and large-scale manufacturing for the offshore wind industry. As part of our continued growth, we're looking for a Production Manager to help drive operational excellence and innovation across our advanced manufacturing operations. We are seeking an experienced and driven Production Manager to lead our manufacturing operations. To be successful, you will have a proven track record of operational leadership gained in a heavy welding and fabrication environment and ideally have an excellent knowledge of offshore wind, large structural assemblies, roll or press bending, and SAW welding. As Production Manager, you will focus on increasing plant output and productivity by implementing strategies that reduce non-productive time, optimise labour utilisation, and minimise manufacturing costs. You will assess staffing levels and skill gaps, working closely with HR to develop capability plans that support both current and future production demands. A key part of the role will be establishing robust production management processes and monitoring performance through clearly defined KPIs, including yield, defect rates, operational efficiency, and processing cost per ton. This role is responsible for planning and controlling all production schedules and labour resources to consistently meet customer requirements for delivery, quality, and cost. You will ensure daily production operations are executed in line with project timelines and budgets while actively driving continuous improvement across the plant. You will have full accountability for SOP compliance, accurate production data, task management, and quality system management in line with ISO 9001:2015 standards. Close collaboration with the wider operational teams such as quality, maintenance, logistics, sales, and project management will be essential to track production output, project progress, quality performance, and delivery targets. HSE leadership is critical to this role. You will ensure full compliance with all HSE regulations, conduct risk assessments and implement safe systems of work, enforce PPE requirements, and lead regular HSE training across the facility. The successful candidate will bring substantial experience in a senior production or manufacturing management role, with hands-on fabrication experience within heavy engineering as an essential requirement. Experience within large-scale manufacturing operations, particularly in steel or pipe fabrication, will be a strong advantage along with continuous improvement experience. You will be a confident and credible leader with the ability to inspire trust, build strong relationships, and engage effectively with both internal teams and external partners. A strategic yet hands-on approach, strong analytical capability, excellent communication skills, and a solid understanding of manufacturing technology, facility layout, and product specifications are essential to succeed in this role. In return, we can offer an attractive base salary, car allowance, private medical insurance, 25 days annual leave plus 8 bank holidays, a 5% employer pension contribution and Medicash. At SeAH Wind we are committed to developing a diverse workforce and creating an inclusive environment for all employees. Our aim is to build a workplace that attracts the most talented people and creates an environment that fosters courtesy and mutual respect. All applications will receive equal consideration for employment regardless of race, colour, religion, gender, gender identity or expressions, sexual orientation, national origin, genetics, disability, or age. We know that getting this right is crucial for us to live our values: Honest, Passionate and Professional. Simply put, SeAH Wind value you - whoever you are.
Jan 20, 2026
Full time
Locations Darlington, Hartlepool, Middlesbrough, Redcar & Cleveland, Stockton-on-Tees Company SeAH Wind Job Description Are you ready to be part of the most significant opportunity unfolding right at your doorstep? Why us? -We will be the biggest XXXL Monopile factory in the world servicing the offshore wind industry. SeAH Wind is at the forefront of heavy engineering and large-scale manufacturing for the offshore wind industry. As part of our continued growth, we're looking for a Production Manager to help drive operational excellence and innovation across our advanced manufacturing operations. We are seeking an experienced and driven Production Manager to lead our manufacturing operations. To be successful, you will have a proven track record of operational leadership gained in a heavy welding and fabrication environment and ideally have an excellent knowledge of offshore wind, large structural assemblies, roll or press bending, and SAW welding. As Production Manager, you will focus on increasing plant output and productivity by implementing strategies that reduce non-productive time, optimise labour utilisation, and minimise manufacturing costs. You will assess staffing levels and skill gaps, working closely with HR to develop capability plans that support both current and future production demands. A key part of the role will be establishing robust production management processes and monitoring performance through clearly defined KPIs, including yield, defect rates, operational efficiency, and processing cost per ton. This role is responsible for planning and controlling all production schedules and labour resources to consistently meet customer requirements for delivery, quality, and cost. You will ensure daily production operations are executed in line with project timelines and budgets while actively driving continuous improvement across the plant. You will have full accountability for SOP compliance, accurate production data, task management, and quality system management in line with ISO 9001:2015 standards. Close collaboration with the wider operational teams such as quality, maintenance, logistics, sales, and project management will be essential to track production output, project progress, quality performance, and delivery targets. HSE leadership is critical to this role. You will ensure full compliance with all HSE regulations, conduct risk assessments and implement safe systems of work, enforce PPE requirements, and lead regular HSE training across the facility. The successful candidate will bring substantial experience in a senior production or manufacturing management role, with hands-on fabrication experience within heavy engineering as an essential requirement. Experience within large-scale manufacturing operations, particularly in steel or pipe fabrication, will be a strong advantage along with continuous improvement experience. You will be a confident and credible leader with the ability to inspire trust, build strong relationships, and engage effectively with both internal teams and external partners. A strategic yet hands-on approach, strong analytical capability, excellent communication skills, and a solid understanding of manufacturing technology, facility layout, and product specifications are essential to succeed in this role. In return, we can offer an attractive base salary, car allowance, private medical insurance, 25 days annual leave plus 8 bank holidays, a 5% employer pension contribution and Medicash. At SeAH Wind we are committed to developing a diverse workforce and creating an inclusive environment for all employees. Our aim is to build a workplace that attracts the most talented people and creates an environment that fosters courtesy and mutual respect. All applications will receive equal consideration for employment regardless of race, colour, religion, gender, gender identity or expressions, sexual orientation, national origin, genetics, disability, or age. We know that getting this right is crucial for us to live our values: Honest, Passionate and Professional. Simply put, SeAH Wind value you - whoever you are.
Multi Skilled Maintenance Engineer Salary circa basic £38,645.85 + 33% shift uplift (£51,410.96 total) Location: Bradford BD12 - must live within a commutable distance Continental shifts Job Purpose We are seeking an electrically biased multi-skilled Engineer to oversee the Electrical and Mechanical maintenance of our plant at the Bradford site. This role entails ensuring compliance with Planned Preventative Maintenance (PPM) systems, offering reactive breakdown support, conducting site facility repairs, contributing to continuous improvement initiatives, and engaging in project work. Accountabilities Execute all activities safely and professionally, adhering to legislative and company Health and Safety policies/procedures. Strive to attain departmental targets related to Health and Safety and aim for continuous improvement in accident reduction. Perform Planned Preventative Maintenance, Reactive repairs, and statutory checks on electrical and mechanical systems, working collaboratively within the Maintenance Team to minimize machinery downtime. Participate in Root Cause Analysis (RCA) with a cross-discipline team to identify and implement permanent solutions to faults. Engage in Continuous Improvement projects to enhance safety standards, quality, and machine availability. Undertake repairs on site facilities as necessary to maintain standards. Utilize the Computerized Maintenance Management Software (CMMS) to document work completed, and minimize fault occurrences. Planning & Organising To plan maintenance tasks and prioritising jobs and workload in conjunction with the Shift Controller Internal & External Relationships Will have daily contact with Shift Managers, Maintenance Engineers and contractors. Knowledge ('Need to know') Essential Proficiency in fault finding on various control systems such as Programmable Logic Controllers (PLCs), AC/DC motors, Drives/frequency inverters, and relay logic Familiarity with pneumatic & hydraulic systems. Completion of a time-served electrical apprenticeship. Desirable Experience with Allen Bradley PLCs is desirable but not essential. Skills ('Need to be able to') Essential NVQ Level 3 qualification or equivalent. Analytical, logical, and methodical approach to problem-solving. Computer literacy. Experience ('Need to have had experience in') Essential Minimum of 3 years' experience in a production maintenance environment with a multi-skilled approach. Interested in this Multi Skilled Maintenance Engineer role? If you feel that your skills and experience match the role criteria then please send your cv by return. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jan 20, 2026
Full time
Multi Skilled Maintenance Engineer Salary circa basic £38,645.85 + 33% shift uplift (£51,410.96 total) Location: Bradford BD12 - must live within a commutable distance Continental shifts Job Purpose We are seeking an electrically biased multi-skilled Engineer to oversee the Electrical and Mechanical maintenance of our plant at the Bradford site. This role entails ensuring compliance with Planned Preventative Maintenance (PPM) systems, offering reactive breakdown support, conducting site facility repairs, contributing to continuous improvement initiatives, and engaging in project work. Accountabilities Execute all activities safely and professionally, adhering to legislative and company Health and Safety policies/procedures. Strive to attain departmental targets related to Health and Safety and aim for continuous improvement in accident reduction. Perform Planned Preventative Maintenance, Reactive repairs, and statutory checks on electrical and mechanical systems, working collaboratively within the Maintenance Team to minimize machinery downtime. Participate in Root Cause Analysis (RCA) with a cross-discipline team to identify and implement permanent solutions to faults. Engage in Continuous Improvement projects to enhance safety standards, quality, and machine availability. Undertake repairs on site facilities as necessary to maintain standards. Utilize the Computerized Maintenance Management Software (CMMS) to document work completed, and minimize fault occurrences. Planning & Organising To plan maintenance tasks and prioritising jobs and workload in conjunction with the Shift Controller Internal & External Relationships Will have daily contact with Shift Managers, Maintenance Engineers and contractors. Knowledge ('Need to know') Essential Proficiency in fault finding on various control systems such as Programmable Logic Controllers (PLCs), AC/DC motors, Drives/frequency inverters, and relay logic Familiarity with pneumatic & hydraulic systems. Completion of a time-served electrical apprenticeship. Desirable Experience with Allen Bradley PLCs is desirable but not essential. Skills ('Need to be able to') Essential NVQ Level 3 qualification or equivalent. Analytical, logical, and methodical approach to problem-solving. Computer literacy. Experience ('Need to have had experience in') Essential Minimum of 3 years' experience in a production maintenance environment with a multi-skilled approach. Interested in this Multi Skilled Maintenance Engineer role? If you feel that your skills and experience match the role criteria then please send your cv by return. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 20, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 20, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Job details Job category: ENGINEERING/DESIGN STUDIES/METHODS - Other Company information NUVIA is a branch of VINCI, the world's largest integrated concessions and construction group. NUVIA is more specifically the nuclear entity of the VINCI Group and is involved in the entire life cycle of nuclear facilities, from new build to decommissioning, maintenance and operation. NUVIA is constantly growing, with more than 2700 employees worldwide. On average, 100 men and women join us every year. Now, more than ever, we are looking for new talent to support the group's growth. Publication date 12/19/2025 Description of the assignment Location - Hinkley Point C site Travel - Required in the office 3 days per week and 2 days remote. Site visits when required Arrangement - Staffed NUVIA UK's Technical Services & Consulting department is fast growing with hybrid opportunities available up and down the country. We're striving to create a multidisciplinary team to offer our clients the best range of talent. BPSS clearance will be required at basic level. Prior clearance will not be transferrable. EDF are leading the UK's Nuclear New Build Programme constructing a nuclear power station at Hinkley Point C, Somerset and Sizewell C, Suffolk. Hinkley Point C is the first in a new generation of nuclear power stations in Britain to be built. An incredible endeavour with 22,000 people working on the project in the UK and supporting 71,000 jobs across Britain by the end of construction. Post commissioning, HPC will provide zero carbon electricity for around six million homes, essential for Britain's future energy security. The logistics team on HPC have developed and are delivering industry leading logistics solutions across our end to end processes. We are the intelligent owners of the logistics process and strategy, while also delivering and operating as an integrated enabler for the successful delivery of the HPC project. As a key leader, the role of Senior Logistics Programme Integration Manager is responsible for collaborating with the many, competing projects and workstreams across HPC, integrating their demand and needs into the overall logistics operation. They will consolidate the material demand into a coherent signal for our off site warehouses to deliver against, while understanding the priorities for external supplier inbound. They will have the opportunity to design their own team, and while this team is expected to be small, their output will significantly influence the successful execution of Europe's largest construction project. The importance of this new role cannot be understated. The Senior Logistics Programme Integration Manager will directly report into the Head of Logistics ensuring proactive harmonisation of demand for logistics services (inbound materials from suppliers and outbound materials to site), while consolidating multiple data sources. Profile Knowledge, Skills, Qualifications & Experience Knowledge & Skills Excellent communicator, with internal and external stakeholders. Comfortable working with all levels in the organisation including Director/C Suite. Communicates complex issues in simple ways. Ability to effectively collaborate with colleagues within and across organisational boundaries to achieve mutually successful outcomes Warehouse and logistics expertise: strong background in warehouse and logistics operations, providing valuable insights into operational requirements Highly experienced in logistics planning and operations, especially for major capital projects in the construction industry, or other relevant industry (e.g. aerospace or manufacturing) Technical data management Strong data analytics, inquisitive with an ability to identify patterns and constraints, even with imperfect data. Deep understanding of delivering change. Excellent analytical, critical thinking and problem solving skills Strong organisational and time management skills Qualifications & Experience Minimum of a bachelor's degree Experience working with or at Director/C Suite level. At least five years senior level experience leading a logistics or supply chain planning team in a complex, highly regulated industry (ideally nuclear, aerospace, or energy) working in a role that requires active integration management and senior level influencing with multiple stakeholders Experience of practical application of logistics and planning frameworks and methodologies, and how they are applied in the strategic and operational management of a major infrastructure project to deliver positive business outcomes Experience of working in a large integrated team over the full lifecycle of a project Experience in presenting complex information to senior executives and shareholders Desirable: Experience in the nuclear sector Key Competencies Delivery focused mindset with the ability to influence disparate stakeholders High level of analytical, numerical and critical thinking skills. Ability to build relationships both internally and externally. Good attention to detail High standard of interpersonal skills Detailed understanding of how the impact of changes/decisions may impact the delivery of a major project Excellent analytical, critical thinking and problem solving skills Strong organisational and time management skills Detailed knowledge of estimating, scheduling, change management, cost management and risk management techniques Tools and Software Microsoft Office software (Excel, Word, PowerPoint, Access, Project) Logistics or supply chain planning tools Power BI (Business Intelligence Analytics) WMS Why us? Employee staff benefits: Private medical scheme Employee share scheme Salary sacrifice schemes: electric vehicles, technology and cycle to work 18 weeks full maternity pay (w SMP) 25 days holiday (increasing to 28 days after 5 years' service, 31 days after 10 years' service) Option to buy, sell and carry over up to 5 days annual leave per year In partnership with trade unions Personal development & further education support Long service & recognition awards Free employee assistance programme After 1 year of service. Nuvia - a subsidiary of VINCI construction - is an international company that operates across highly regulated sectors including civil nuclear and has a strong presence and history of delivery at nuclear sites in the UK and internationally. Nuvia is a performance driven company that is committed to the development of its people within a culture of safety, innovation, and excellence. Nuvia UK is committed towards equality in employment. Job location Europe, United Kingdom, England, South West
Jan 20, 2026
Full time
Job details Job category: ENGINEERING/DESIGN STUDIES/METHODS - Other Company information NUVIA is a branch of VINCI, the world's largest integrated concessions and construction group. NUVIA is more specifically the nuclear entity of the VINCI Group and is involved in the entire life cycle of nuclear facilities, from new build to decommissioning, maintenance and operation. NUVIA is constantly growing, with more than 2700 employees worldwide. On average, 100 men and women join us every year. Now, more than ever, we are looking for new talent to support the group's growth. Publication date 12/19/2025 Description of the assignment Location - Hinkley Point C site Travel - Required in the office 3 days per week and 2 days remote. Site visits when required Arrangement - Staffed NUVIA UK's Technical Services & Consulting department is fast growing with hybrid opportunities available up and down the country. We're striving to create a multidisciplinary team to offer our clients the best range of talent. BPSS clearance will be required at basic level. Prior clearance will not be transferrable. EDF are leading the UK's Nuclear New Build Programme constructing a nuclear power station at Hinkley Point C, Somerset and Sizewell C, Suffolk. Hinkley Point C is the first in a new generation of nuclear power stations in Britain to be built. An incredible endeavour with 22,000 people working on the project in the UK and supporting 71,000 jobs across Britain by the end of construction. Post commissioning, HPC will provide zero carbon electricity for around six million homes, essential for Britain's future energy security. The logistics team on HPC have developed and are delivering industry leading logistics solutions across our end to end processes. We are the intelligent owners of the logistics process and strategy, while also delivering and operating as an integrated enabler for the successful delivery of the HPC project. As a key leader, the role of Senior Logistics Programme Integration Manager is responsible for collaborating with the many, competing projects and workstreams across HPC, integrating their demand and needs into the overall logistics operation. They will consolidate the material demand into a coherent signal for our off site warehouses to deliver against, while understanding the priorities for external supplier inbound. They will have the opportunity to design their own team, and while this team is expected to be small, their output will significantly influence the successful execution of Europe's largest construction project. The importance of this new role cannot be understated. The Senior Logistics Programme Integration Manager will directly report into the Head of Logistics ensuring proactive harmonisation of demand for logistics services (inbound materials from suppliers and outbound materials to site), while consolidating multiple data sources. Profile Knowledge, Skills, Qualifications & Experience Knowledge & Skills Excellent communicator, with internal and external stakeholders. Comfortable working with all levels in the organisation including Director/C Suite. Communicates complex issues in simple ways. Ability to effectively collaborate with colleagues within and across organisational boundaries to achieve mutually successful outcomes Warehouse and logistics expertise: strong background in warehouse and logistics operations, providing valuable insights into operational requirements Highly experienced in logistics planning and operations, especially for major capital projects in the construction industry, or other relevant industry (e.g. aerospace or manufacturing) Technical data management Strong data analytics, inquisitive with an ability to identify patterns and constraints, even with imperfect data. Deep understanding of delivering change. Excellent analytical, critical thinking and problem solving skills Strong organisational and time management skills Qualifications & Experience Minimum of a bachelor's degree Experience working with or at Director/C Suite level. At least five years senior level experience leading a logistics or supply chain planning team in a complex, highly regulated industry (ideally nuclear, aerospace, or energy) working in a role that requires active integration management and senior level influencing with multiple stakeholders Experience of practical application of logistics and planning frameworks and methodologies, and how they are applied in the strategic and operational management of a major infrastructure project to deliver positive business outcomes Experience of working in a large integrated team over the full lifecycle of a project Experience in presenting complex information to senior executives and shareholders Desirable: Experience in the nuclear sector Key Competencies Delivery focused mindset with the ability to influence disparate stakeholders High level of analytical, numerical and critical thinking skills. Ability to build relationships both internally and externally. Good attention to detail High standard of interpersonal skills Detailed understanding of how the impact of changes/decisions may impact the delivery of a major project Excellent analytical, critical thinking and problem solving skills Strong organisational and time management skills Detailed knowledge of estimating, scheduling, change management, cost management and risk management techniques Tools and Software Microsoft Office software (Excel, Word, PowerPoint, Access, Project) Logistics or supply chain planning tools Power BI (Business Intelligence Analytics) WMS Why us? Employee staff benefits: Private medical scheme Employee share scheme Salary sacrifice schemes: electric vehicles, technology and cycle to work 18 weeks full maternity pay (w SMP) 25 days holiday (increasing to 28 days after 5 years' service, 31 days after 10 years' service) Option to buy, sell and carry over up to 5 days annual leave per year In partnership with trade unions Personal development & further education support Long service & recognition awards Free employee assistance programme After 1 year of service. Nuvia - a subsidiary of VINCI construction - is an international company that operates across highly regulated sectors including civil nuclear and has a strong presence and history of delivery at nuclear sites in the UK and internationally. Nuvia is a performance driven company that is committed to the development of its people within a culture of safety, innovation, and excellence. Nuvia UK is committed towards equality in employment. Job location Europe, United Kingdom, England, South West
Job Title: Administrative Support (Knowledge of Excel & Pivot Tables is a Must) Salary: 26,000 per year Hours: 40 hours per week Overview: We're seeking a motivated and organised administrative support professional for a 12-month contract. You will be responsible for general administrative duties, including creating and managing tasks on a CAFM system, coordinating day-to-day workloads, and ensuring smooth communication between the Project Manager, engineers, and other team members. Key Responsibilities: Task Management: Create and track tasks on the CAFM system, ensuring timely and accurate data entry. Workload Coordination: Assist in arranging daily tasks and schedules, liaising with the Project Manager and engineers to plan and allocate work. Communication: Act as a point of contact for internal teams, ensuring effective coordination and flow of information. General Administration: Carry out various administrative tasks to support the smooth running of the team and project operations. Ideal Candidate: Strong organisational skills and attention to detail Previous experience using Excel and pivot tables is highly desirable Ability to manage multiple tasks and prioritise effectively Excellent written and verbal communication skill If interested please give Chelsea a call on (phone number removed) or apply now RG Setsquare is acting as an Employment Business in relation to this vacancy.
Jan 20, 2026
Seasonal
Job Title: Administrative Support (Knowledge of Excel & Pivot Tables is a Must) Salary: 26,000 per year Hours: 40 hours per week Overview: We're seeking a motivated and organised administrative support professional for a 12-month contract. You will be responsible for general administrative duties, including creating and managing tasks on a CAFM system, coordinating day-to-day workloads, and ensuring smooth communication between the Project Manager, engineers, and other team members. Key Responsibilities: Task Management: Create and track tasks on the CAFM system, ensuring timely and accurate data entry. Workload Coordination: Assist in arranging daily tasks and schedules, liaising with the Project Manager and engineers to plan and allocate work. Communication: Act as a point of contact for internal teams, ensuring effective coordination and flow of information. General Administration: Carry out various administrative tasks to support the smooth running of the team and project operations. Ideal Candidate: Strong organisational skills and attention to detail Previous experience using Excel and pivot tables is highly desirable Ability to manage multiple tasks and prioritise effectively Excellent written and verbal communication skill If interested please give Chelsea a call on (phone number removed) or apply now RG Setsquare is acting as an Employment Business in relation to this vacancy.
