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integrated performance planning director
NSPCC/ChildLine
Wales Volunteer Board Fundraiser
NSPCC/ChildLine
Job Description Job Title: Fundraiser - Volunteer Board Fundraising Directorate: Engagement & Fundraising (Philanthropy & Partnerships) Team/Department: Volunteer Board Fundraising (Supporter Led Fundraising) Location: Wales (home based or hybrid) Salary: £31,171 - £36,631 dependent on experience Date last amended: January 2026 Context and Background The NSPCC relies on voluntary income for the majority of its work to keep children safe, prevent abuse and ensure every child has a voice. To secure long -term sustainability, the charity has reshaped how it engages supporters through the Engagement and Fun draising Directorate. Within this, the Philanthropy and Partnerships Department brings together high -value audiences and supporter -led income. The Volunteer Board Fundraising team leads income generation through regional and national volunteer boards , volunteer -led fundraising initiatives and delivery of special events through our high value event committees . These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long -term supporter relationships. The volunteer boards are made up of influential and successful senior stakeholders who feel passionately about the NSPCC and volunteer their time to help the NSPCC generate income and awareness. They employ a range of fundraising techniques to reach their goals focus being to use their networks and influence to secure income generating opportunities via events, corporate partnerships and major gifts from individuals. their This role will support , and lead the growth and development of, the s uccessful Wales Fundraising Board which has been established for over 25 year s, initially as the NSPCC Full Stop Appeal Board for Wales. The board has helped to lead and organise balls and dinners , overseas fundraising challenges and a variety of events in Wales and the rest of the UK. The board s Building Brighter Futures appeal secured funding to build the NSPCC s d edicated Wales hub in Cardiff , Diane Engelhardt House , opened in 2010. The key focus of the current board is to support the raising of over £1m annually from a range of supporter audiences and promote the NSPCC across Wales by organising events (both fundraising and engagement), establishing new contacts - primarily high net worth individuals and corporate partners - and supporting the delivery of NSPCC services including recruitment of volunteers and supporting access to NSPCC services.The team works closely with colleagues in Philanthropy and Partnerships (corporate partnerships , major gifts, trusts and statutory ), Public Engagement (marketing, brand, digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure volunteer fundraising is integrated into supporter journeys, delivers excellent experiences, and achieves strong ROI. The role of the Fundraiser is to cultivate and steward key relationships and deliver special projects across the volunteer board and their network to deliver against annual income plans . Job purpose • To contribute towards the delivery of sustainable income through the Wales Fundraising Board • To contribute towards the delivery of annual income and engagement plans, ensuring volunteer activity is high -quality, compliant, and supporter -centric • Build and manage relationships with senior volunteers and board members, maximising long -term support and value • Provide operational support and management of volunteer partnerships & projects Key relationships - Internal • Member of the Volunteer Board Fundraising team • Reports to a Fundraising Manager, Volunteer Board Fundraising • Works with colleagues across Philanthropy & Partnerships, including Corporate Partnerships, Major Gifts , Trusts and Statutory and Supporter Relationship Fundraising. • Member of the Wales Leadership Group, supporting the Assistant Director for Wales and other Wales -based colleague s and teams. • Collaborates with Public Engagement (marketing, brand, digital) to support volunteer fundraising campaigns and engagement • Works with Fundraising Operations (data, compliance, finance, procurement) to ensure processes are efficient and compliant Key relationships - External • Volunteer board chair, members and regional ambassadors including Wales Fundraising Board members and senior advocates • NSPCC s Trustee for Wales • Senior supporters and networks (individuals and organisations ) engaged through volunteer -led activity • Agencies, venues and suppliers supporting volunteer fundraising • External peers and networks within the volunteer fundraising secto rMain duties and responsibilities Contributing to Volunteer Partnerships Strategy and Income • Contribute to the delivery of the Volunteer Partnerships annual business plan to maximise net income and long -term value through the volunteer boards • Support the Wales Fundraising Board and their networks , ensuring their fundraising and engagement delivers sustainable income and long -term value • Lead on delivery of specific fundraising projects . • Support a portfolio of fundraising and stewardship events led by the Wales Fundraising Board to engage with new and existing supporters both in and outside of Wales. • Contribute to KPIs for income, supporter experience and ROI, addressing risks and identifying opportunities for growth • Lead on the delivery of business cases for new volunteer -led initiatives by the Wales Fundraising Board Managing Volunteer Relationships • Steward senior volunteers and board members, ensuring they feel supported, inspired and connected to the NSPCC s mission • Provide tools, resources and guidance to volunteers to support their fundraising and advocacy • C arry out research through a range of sources, to contribute to proposals, donor strategies and fundraising communications. • Develop and create engaging materials for external audiences • Ensure compliance with NSPCC policies, fundraising regulations and best practice in all volunteer -led activity Collaboration and Centre of Excellence • Act as a centre of expertise for volunteer -led fundraising across the NSPCC • Collaborate with colleagues across Engagement & Fundraising to embed volunteer fundraising within wider supporter journeys and campaigns Budgeting , Finance and Evaluation • Contribute to the budgets for volunteer fundraising activity, whilst supporting the Fundraising Manager to accurately monitor income and expenditure • With the support of the Fundraising Manager , ensure accurate data capture and reporting • To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures.Responsibilities for all Staff within the Income Generation directorate • To update databases and supporter information systems as directed, in line with Data Protection legislation and NSPCC policy and procedures. • To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. • To adhere to all the NSPCC s standards, policies and procedures. • To evidence an understanding of and commitment to the NSPCC s values and behaviours. • To maintain an awareness of and comply with data protection regulations and internal data protection policies. • To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. • To work in a manner that facilitates and encourages inclusion. • To be proactive in identifying ways to improve personal and team performance • To maintain an awareness of own and others Health and Safety and comply with the NSPCC s Health and Safety policy and procedures • To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developm ents and general NSPCC news • A commitment to safeguard and promote the welfare of children and young people Person specification 1. Experience of building effective relationships through face to face interactions with existing and new high -level individuals and/or organisations, leading to securing fundraising income via long -term partnerships. 2. Commercially minded; ability to apply commercial knowledge and understanding to fundraising partnerships ensuring that NSPCC activity has a competitive edge in the market place. NSPCC fundraising activity must be appealing and commercially viable. 3. Exceptional project management skills; ability to see a project through from start to finish, reaching a desired income target. Must have meticulous planning skills and show great attention to detail . click apply for full job details
Feb 09, 2026
Full time
Job Description Job Title: Fundraiser - Volunteer Board Fundraising Directorate: Engagement & Fundraising (Philanthropy & Partnerships) Team/Department: Volunteer Board Fundraising (Supporter Led Fundraising) Location: Wales (home based or hybrid) Salary: £31,171 - £36,631 dependent on experience Date last amended: January 2026 Context and Background The NSPCC relies on voluntary income for the majority of its work to keep children safe, prevent abuse and ensure every child has a voice. To secure long -term sustainability, the charity has reshaped how it engages supporters through the Engagement and Fun draising Directorate. Within this, the Philanthropy and Partnerships Department brings together high -value audiences and supporter -led income. The Volunteer Board Fundraising team leads income generation through regional and national volunteer boards , volunteer -led fundraising initiatives and delivery of special events through our high value event committees . These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long -term supporter relationships. The volunteer boards are made up of influential and successful senior stakeholders who feel passionately about the NSPCC and volunteer their time to help the NSPCC generate income and awareness. They employ a range of fundraising techniques to reach their goals focus being to use their networks and influence to secure income generating opportunities via events, corporate partnerships and major gifts from individuals. their This role will support , and lead the growth and development of, the s uccessful Wales Fundraising Board which has been established for over 25 year s, initially as the NSPCC Full Stop Appeal Board for Wales. The board has helped to lead and organise balls and dinners , overseas fundraising challenges and a variety of events in Wales and the rest of the UK. The board s Building Brighter Futures appeal secured funding to build the NSPCC s d edicated Wales hub in Cardiff , Diane Engelhardt House , opened in 2010. The key focus of the current board is to support the raising of over £1m annually from a range of supporter audiences and promote the NSPCC across Wales by organising events (both fundraising and engagement), establishing new contacts - primarily high net worth individuals and corporate partners - and supporting the delivery of NSPCC services including recruitment of volunteers and supporting access to NSPCC services.The team works closely with colleagues in Philanthropy and Partnerships (corporate partnerships , major gifts, trusts and statutory ), Public Engagement (marketing, brand, digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure volunteer fundraising is integrated into supporter journeys, delivers excellent experiences, and achieves strong ROI. The role of the Fundraiser is to cultivate and steward key relationships and deliver special projects across the volunteer board and their network to deliver against annual income plans . Job purpose • To contribute towards the delivery of sustainable income through the Wales Fundraising Board • To contribute towards the delivery of annual income and engagement plans, ensuring volunteer activity is high -quality, compliant, and supporter -centric • Build and manage relationships with senior volunteers and board members, maximising long -term support and value • Provide operational support and management of volunteer partnerships & projects Key relationships - Internal • Member of the Volunteer Board Fundraising team • Reports to a Fundraising Manager, Volunteer Board Fundraising • Works with colleagues across Philanthropy & Partnerships, including Corporate Partnerships, Major Gifts , Trusts and Statutory and Supporter Relationship Fundraising. • Member of the Wales Leadership Group, supporting the Assistant Director for Wales and other Wales -based colleague s and teams. • Collaborates with Public Engagement (marketing, brand, digital) to support volunteer fundraising campaigns and engagement • Works with Fundraising Operations (data, compliance, finance, procurement) to ensure processes are efficient and compliant Key relationships - External • Volunteer board chair, members and regional ambassadors including Wales Fundraising Board members and senior advocates • NSPCC s Trustee for Wales • Senior supporters and networks (individuals and organisations ) engaged through volunteer -led activity • Agencies, venues and suppliers supporting volunteer fundraising • External peers and networks within the volunteer fundraising secto rMain duties and responsibilities Contributing to Volunteer Partnerships Strategy and Income • Contribute to the delivery of the Volunteer Partnerships annual business plan to maximise net income and long -term value through the volunteer boards • Support the Wales Fundraising Board and their networks , ensuring their fundraising and engagement delivers sustainable income and long -term value • Lead on delivery of specific fundraising projects . • Support a portfolio of fundraising and stewardship events led by the Wales Fundraising Board to engage with new and existing supporters both in and outside of Wales. • Contribute to KPIs for income, supporter experience and ROI, addressing risks and identifying opportunities for growth • Lead on the delivery of business cases for new volunteer -led initiatives by the Wales Fundraising Board Managing Volunteer Relationships • Steward senior volunteers and board members, ensuring they feel supported, inspired and connected to the NSPCC s mission • Provide tools, resources and guidance to volunteers to support their fundraising and advocacy • C arry out research through a range of sources, to contribute to proposals, donor strategies and fundraising communications. • Develop and create engaging materials for external audiences • Ensure compliance with NSPCC policies, fundraising regulations and best practice in all volunteer -led activity Collaboration and Centre of Excellence • Act as a centre of expertise for volunteer -led fundraising across the NSPCC • Collaborate with colleagues across Engagement & Fundraising to embed volunteer fundraising within wider supporter journeys and campaigns Budgeting , Finance and Evaluation • Contribute to the budgets for volunteer fundraising activity, whilst supporting the Fundraising Manager to accurately monitor income and expenditure • With the support of the Fundraising Manager , ensure accurate data capture and reporting • To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures.Responsibilities for all Staff within the Income Generation directorate • To update databases and supporter information systems as directed, in line with Data Protection legislation and NSPCC policy and procedures. • To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. • To adhere to all the NSPCC s standards, policies and procedures. • To evidence an understanding of and commitment to the NSPCC s values and behaviours. • To maintain an awareness of and comply with data protection regulations and internal data protection policies. • To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. • To work in a manner that facilitates and encourages inclusion. • To be proactive in identifying ways to improve personal and team performance • To maintain an awareness of own and others Health and Safety and comply with the NSPCC s Health and Safety policy and procedures • To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developm ents and general NSPCC news • A commitment to safeguard and promote the welfare of children and young people Person specification 1. Experience of building effective relationships through face to face interactions with existing and new high -level individuals and/or organisations, leading to securing fundraising income via long -term partnerships. 2. Commercially minded; ability to apply commercial knowledge and understanding to fundraising partnerships ensuring that NSPCC activity has a competitive edge in the market place. NSPCC fundraising activity must be appealing and commercially viable. 3. Exceptional project management skills; ability to see a project through from start to finish, reaching a desired income target. Must have meticulous planning skills and show great attention to detail . click apply for full job details
Executive Director of Place
Trades Workforce Solutions
Overview Job Title: Executive Director - Place Reference: CE107B Service: Place Grade: CX Reports to: Chief Executive Location: Delamere House DBS: Yes - Basic OFFICIAL Your job: As a member of the Executive Leadership Team, to provide collective leadership for the council, working collaboratively with Members, services across the council, partners and stakeholders to deliver the council's objectives and priorities. Lead by example in modelling and embedding the council's core values and behaviours to help build a sustainable, highly effective organisation and develop our reputation as a successful council. Providing real and lasting value to residents, businesses and communities. Act as a champion for the needs of local people, create an environment to foster organisational agility, creativity and teamwork, where boundaries are pushed on how the Council and associated services operate. Provide outstanding leadership and direction to a portfolio of services, driving service transformation and ensuring excellent joint working with Members and other stakeholders. Our shared values: Drive, Integrity, Respect, Collaboration. Co-produced with our staff, these values are critical to achieving our vision as set out in the Cheshire East Plan. Further information on the values can be found via the link Our values. In this job you will include lead responsibilities around planning, regeneration, investment, infrastructure, housing, and transport to maximise opportunities for sustainable growth and supporting infrastructure for successful new and existing communities. Lead the development and implementation of a new spatial framework that covers planning, regeneration, investment, infrastructure, housing, and transport, to maximise opportunities to achieve sustainable growth and supporting infrastructure for successful new and existing communities. Links for reference (information only): Responsibilities Drive the delivery of the council's economic development and growth strategies to secure greater revenue returns to support the council's core activities. Lead engagement with developers and partners, including business sectors, to facilitate achievement of strategic objectives. Ensure robust arrangements are in place so that the council meets its statutory duties in respect of housing, homelessness and planning; ensure the Arms Length Management Organisation delivers high quality housing and planning decisions balance living heritage with a safe, clean and green environment and essential services. Strategy development: As a member of the Corporate Leadership Team and reporting to the Chief Executive, shape the direction of the council to drive forward the public service reform agenda and ensure delivery of its priorities and value to residents. Provide a strategic vision for future development of services. Corporate leadership: As a senior leader, drive a range of departmental and cross-cutting initiatives to embed changes and model positive leadership behaviours that empower and engage teams in living the council values. Directorate leadership and management: Lead the integrated delivery, improvement, management and performance of a portfolio of council services, ensuring plans translate objectives into effective public services. Resources / Financial management: Ensure tight budgetary control, maximise value for money, and support outcome-based commissioning models to ensure price competition and risk transfer through contracts with third parties; develop commercial opportunities. Partners and stakeholders: Provide professional leadership to collaborate with all partners, securing agreement and participation of relevant agencies and stakeholders; foster cross-agency service integration to reduce demand. Business change: Drive business change to build a highly effective organisation and promote accountability; develop a council-wide culture for delivering services and achieving savings. Compliance: Ensure activities comply with the council's constitution, Standing Orders, financial regulations, health and safety and safeguarding responsibilities; manage performance and risk. Equality and diversity: Promote the aims of equality and diversity policies across all work, embedding diversity in workforce planning and service delivery. Flexibility: Undertake work as determined by the Chief Executive, up to a level consistent with principal responsibilities and within the area of Cheshire East Council. Essential requirements Relevant professional qualification (Postgraduate or relevant equivalent knowledge and experience). Evidence of continued professional, managerial and personal development. Substantial experience leading and developing significant organisational functions or services in a large multi-disciplinary organisation with comparable scope, budgets and resources. Experience establishing and building partnerships and productive working relationships with senior managers, councillors, partner organisations, communities, public agencies and statutory bodies (including Government). Experience in managing large budgets, business planning, quality and performance management. Extensive knowledge of local government issues and the legal, financial and political context of public sector management; understanding statutory responsibilities of this post. Ability to provide leadership and delivery of change with passion and drive to elevate services. Ability to balance strategic leadership with effective operational management. Excellent interpersonal skills with networking, partnership, negotiation and presentation skills. Ability to provide visible and supportive leadership, empowering and developing the workforce and fostering a positive culture. Artificial Intelligence note: We embrace AI to enhance operations and innovation, while valuing human talent. If AI is used to support your application, provide a brief explanation to assist a fair selection process. Additional operational notes From time to time you may be asked to undertake work as determined by the Chief Executive and/or an Executive Director, within the scope of your role and location. OFFICIAL End of description.
Feb 09, 2026
Full time
Overview Job Title: Executive Director - Place Reference: CE107B Service: Place Grade: CX Reports to: Chief Executive Location: Delamere House DBS: Yes - Basic OFFICIAL Your job: As a member of the Executive Leadership Team, to provide collective leadership for the council, working collaboratively with Members, services across the council, partners and stakeholders to deliver the council's objectives and priorities. Lead by example in modelling and embedding the council's core values and behaviours to help build a sustainable, highly effective organisation and develop our reputation as a successful council. Providing real and lasting value to residents, businesses and communities. Act as a champion for the needs of local people, create an environment to foster organisational agility, creativity and teamwork, where boundaries are pushed on how the Council and associated services operate. Provide outstanding leadership and direction to a portfolio of services, driving service transformation and ensuring excellent joint working with Members and other stakeholders. Our shared values: Drive, Integrity, Respect, Collaboration. Co-produced with our staff, these values are critical to achieving our vision as set out in the Cheshire East Plan. Further information on the values can be found via the link Our values. In this job you will include lead responsibilities around planning, regeneration, investment, infrastructure, housing, and transport to maximise opportunities for sustainable growth and supporting infrastructure for successful new and existing communities. Lead the development and implementation of a new spatial framework that covers planning, regeneration, investment, infrastructure, housing, and transport, to maximise opportunities to achieve sustainable growth and supporting infrastructure for successful new and existing communities. Links for reference (information only): Responsibilities Drive the delivery of the council's economic development and growth strategies to secure greater revenue returns to support the council's core activities. Lead engagement with developers and partners, including business sectors, to facilitate achievement of strategic objectives. Ensure robust arrangements are in place so that the council meets its statutory duties in respect of housing, homelessness and planning; ensure the Arms Length Management Organisation delivers high quality housing and planning decisions balance living heritage with a safe, clean and green environment and essential services. Strategy development: As a member of the Corporate Leadership Team and reporting to the Chief Executive, shape the direction of the council to drive forward the public service reform agenda and ensure delivery of its priorities and value to residents. Provide a strategic vision for future development of services. Corporate leadership: As a senior leader, drive a range of departmental and cross-cutting initiatives to embed changes and model positive leadership behaviours that empower and engage teams in living the council values. Directorate leadership and management: Lead the integrated delivery, improvement, management and performance of a portfolio of council services, ensuring plans translate objectives into effective public services. Resources / Financial management: Ensure tight budgetary control, maximise value for money, and support outcome-based commissioning models to ensure price competition and risk transfer through contracts with third parties; develop commercial opportunities. Partners and stakeholders: Provide professional leadership to collaborate with all partners, securing agreement and participation of relevant agencies and stakeholders; foster cross-agency service integration to reduce demand. Business change: Drive business change to build a highly effective organisation and promote accountability; develop a council-wide culture for delivering services and achieving savings. Compliance: Ensure activities comply with the council's constitution, Standing Orders, financial regulations, health and safety and safeguarding responsibilities; manage performance and risk. Equality and diversity: Promote the aims of equality and diversity policies across all work, embedding diversity in workforce planning and service delivery. Flexibility: Undertake work as determined by the Chief Executive, up to a level consistent with principal responsibilities and within the area of Cheshire East Council. Essential requirements Relevant professional qualification (Postgraduate or relevant equivalent knowledge and experience). Evidence of continued professional, managerial and personal development. Substantial experience leading and developing significant organisational functions or services in a large multi-disciplinary organisation with comparable scope, budgets and resources. Experience establishing and building partnerships and productive working relationships with senior managers, councillors, partner organisations, communities, public agencies and statutory bodies (including Government). Experience in managing large budgets, business planning, quality and performance management. Extensive knowledge of local government issues and the legal, financial and political context of public sector management; understanding statutory responsibilities of this post. Ability to provide leadership and delivery of change with passion and drive to elevate services. Ability to balance strategic leadership with effective operational management. Excellent interpersonal skills with networking, partnership, negotiation and presentation skills. Ability to provide visible and supportive leadership, empowering and developing the workforce and fostering a positive culture. Artificial Intelligence note: We embrace AI to enhance operations and innovation, while valuing human talent. If AI is used to support your application, provide a brief explanation to assist a fair selection process. Additional operational notes From time to time you may be asked to undertake work as determined by the Chief Executive and/or an Executive Director, within the scope of your role and location. OFFICIAL End of description.
Senior Director, D&T Operations Support (L2-L3)
Parexel International
Overview DParexel is in the business of improving the world's health. We do this by providing a suite of biopharmaceutical services that help clients across the globe transform scientific discoveries into new treatments. We believe in our values, Patients First, Quality, Respect, Empowerment & Accountability. This role will work within our innovative Data & Technology group that continues to evolve to meet business needs, fuel Parexel's growth and enable improved support for stakeholders, including customers and ultimately patients, who will benefit from Parexel's integrated processes and systems. This role can be based in the UK, Poland or Romania and can be fully home based. This position will involve enhancing and developing an innovative, collaborative environment by leading an international team, partnering with senior peers, and working closely with an engaged senior leader. Responsibilities Direct global L2/L3 teams responsible for clinical and safety platforms; establish SLAs, escalation models, and operational KPIs. Lead investigation, triage, resolution, and prevention of system incidents impacting clinical and safety operations. Oversee patching, upgrades, performance tuning, capacity planning, and lifecycle management. Partner with product teams, engineering, QA, vendors, and business units to ensure operational continuity. Ensure adherence to GxP, validation standards, audit readiness, and documentation. Implement automation, monitoring, proactive issue detection, and process optimization. Education Bachelor's degree required; advanced degree preferred or related field required. Skills Strong leadership and communication skills. Deep expertise in application operations, incident management, and regulated systems. Ability to manage global teams in high-pressure environments. Knowledge and Experience You will need advanced level senior director experience supporting enterprise applications; life sciences experience preferred. You must have a proven history of leading international L2 & L3 support and system maintenance teams in a global environment. You will have a deep understanding of clinical and safety system workflows from an IT perspective. Strong experience partnering with cross-functional teams including product teams, engineering, QA, external vendors, and business units to ensure operational continuity. In return we will be able to offer you a structured career pathway and encouragement to develop within the role including awareness and understanding of the industry. You will be well supported and in return for your hard work you will be rewarded with a competitive base salary, bonus, company car or car allowance, holiday as well as other leading benefits you would expect with a top company in the CRO Industry. Apply today to begin your Parexel journey!
Feb 08, 2026
Full time
Overview DParexel is in the business of improving the world's health. We do this by providing a suite of biopharmaceutical services that help clients across the globe transform scientific discoveries into new treatments. We believe in our values, Patients First, Quality, Respect, Empowerment & Accountability. This role will work within our innovative Data & Technology group that continues to evolve to meet business needs, fuel Parexel's growth and enable improved support for stakeholders, including customers and ultimately patients, who will benefit from Parexel's integrated processes and systems. This role can be based in the UK, Poland or Romania and can be fully home based. This position will involve enhancing and developing an innovative, collaborative environment by leading an international team, partnering with senior peers, and working closely with an engaged senior leader. Responsibilities Direct global L2/L3 teams responsible for clinical and safety platforms; establish SLAs, escalation models, and operational KPIs. Lead investigation, triage, resolution, and prevention of system incidents impacting clinical and safety operations. Oversee patching, upgrades, performance tuning, capacity planning, and lifecycle management. Partner with product teams, engineering, QA, vendors, and business units to ensure operational continuity. Ensure adherence to GxP, validation standards, audit readiness, and documentation. Implement automation, monitoring, proactive issue detection, and process optimization. Education Bachelor's degree required; advanced degree preferred or related field required. Skills Strong leadership and communication skills. Deep expertise in application operations, incident management, and regulated systems. Ability to manage global teams in high-pressure environments. Knowledge and Experience You will need advanced level senior director experience supporting enterprise applications; life sciences experience preferred. You must have a proven history of leading international L2 & L3 support and system maintenance teams in a global environment. You will have a deep understanding of clinical and safety system workflows from an IT perspective. Strong experience partnering with cross-functional teams including product teams, engineering, QA, external vendors, and business units to ensure operational continuity. In return we will be able to offer you a structured career pathway and encouragement to develop within the role including awareness and understanding of the industry. You will be well supported and in return for your hard work you will be rewarded with a competitive base salary, bonus, company car or car allowance, holiday as well as other leading benefits you would expect with a top company in the CRO Industry. Apply today to begin your Parexel journey!
Chief Executive Officer
NHS Bedford, Bedfordshire
Bedfordshire Hospitals NHS Foundation Trust is entering a new phase. Located in one of the UK's most dynamic regions, we serve a growing and diverse population across Bedfordshire and Luton. As a high-performing, self-standing Trust with a strong culture and ambitious plans, we are seeking an exceptional Chief Executive to lead us forward. You will join a Trust with solid foundations. Since the 2020 merger, we have aligned clinical and management practices across both hospitals and invested in culture, infrastructure, digital development and service improvement. Our THRIVE values guide everything we do, and we expect leaders to model them every day. We seek a visible, values driven leader with strategic clarity and the ability to unite people behind shared goals. You will champion high-quality patient care, drive improvement, ensure services are safe and sustainable, and support innovation and staff development. Working within a complex and evolving system, you will shape local health and care and help improve outcomes for communities. You will collaborate with the Central East integrated care system, the ICB, local authorities, partners and the voluntary sector. If you are a senior leader with a strong healthcare track record and a commitment to inclusive, values-led leadership, we welcome your application. The standard Trac process does not apply. Send your CV to . You will be contacted regarding next steps. Closing date: Monday 23 February 2026 Main duties of the job The Chief Executive will provide visible, values led leadership to Bedfordshire Hospitals NHS Foundation Trust, acting as a proactive and accessible system leader locally, regionally and nationally. They will direct the Trust, deliver Board agreed strategic objectives and shape wider health and care priorities across Bedfordshire. They will join a high performing but evolving organisation, working across two distinct hospitals with aligned clinical and management practices developed since the 2020 merger. Although integration continues, the Chief Executive will inherit strong foundations supported by extensive cultural alignment work. They will hold overall responsibility for Trust management and performance, ensuring statutory duties are met, delivering clinical and non-clinical targets, driving improvement and providing safe, high quality services within available resources. The Chief Executive will lead external relationships, building strong partnerships with the Central East ICB, three place sub-systems, Bedfordshire and Luton councils, neighbouring providers, primary care, the voluntary sector, service users and communities. Success will be judged on organisational outcomes and relationship strength. They will work to improve health and social care provision and help reduce health inequalities across Bedfordshire, supporting long-term system aims and fostering collaboration. This role is central to delivering sustainable, patient focused care for all residents locally. About us Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology. Our Values We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences. Job responsibilities Providing leadership and setting the trusts culture To provide inspirational and values-led leadership to the organisation, always behaving in ways that inspire and empower colleagues and external partners alike. To promote a common understanding of the Trusts vision, its THRIVE values and expected behaviours. To continually foster a positive, open and speak-up culture that underpins all our activities and our behaviours, and which ensure all our staff are confident of raising concerns without fear of comeback. To work closely and constructively with the Chair to create a high performing unitary Board to govern the Trust. To build on, further develop, inspire and empower a strong Executive Leadership Team, operating both at Board level and just below, and to create a framework within which senior leaders can exercise delegated authority effectively. To foster an inclusive environment, supported by the active promotion and operationalisation of equality and diversity in all that we do, whilst at the same time combatting any form of discrimination that may, advertently or inadvertently, undermine our inclusivity and therefore, our effectiveness. To ensure that our staff are managed effectively and respectfully, and our talent pool is developed, including timely delivery of appraisals, supervision and investment in personal and professional training and development. To work with the Council of Governors, ensuring we hear, and we act upon, the voices and opinions of the diverse populations we serve. Through cooperation and clear communication, to enable and empower the Council of Governors to deliver its statutory duties. To act as our primary representative to patients and service users, to commissioners, regulators, to system delivery partners, to the media and to wider stakeholders, acting always with honesty, integrity and due candour. To identify and promote examples of our clinical and/or support service excellence internally, and to take a particular interest in promoting their replicability elsewhere in the NHS. To provide highly visible leadership across the whole organisation and to be a prominent, supportive and inspirational actor across the local health and care system. Through the application of well-developed collaborative leadership skills, to communicate the Trusts appetite to work constructively with partners across institutional boundaries and, where value-adding for the populations we serve, to lead or participate actively in collaborative health and care work programmes in and around Bedfordshire. Creating a vision and formulating strategies and delivery plans To play a leading and highly influential role in creating a vision of what the Trust should look like in 10 years time. This vision will seek to capitalise on the capacity and capability of the Trust to enable and accelerate the achievement of national priorities, such as those set out in Fit for the Future the 10 Year Health Plan for England. To communicate this vision clearly and consistently throughout the organisation and to be a persuasive advocate for this vision with external partners and stakeholders. Working with the Board of Directors, to formulate and communicate the Trusts strategy by which its chosen vision will be realised, ensuring this strategy sets short- and medium-term goals, and is properly informed by, and reflects, national and local policies and priorities, as well as the Trusts firm commitment to environmental sustainability. In recognising the scope for radical change in the way acute hospitals work in the future, particularly the transformational impact of digitalisation and AI, to inspire, reassure and support the Trusts clinical and non-clinical staff to embrace change and to shape opportunities for delivering excellent services to our patients in new, better and exciting ways. To set the framework for our annual planning process, and lead the preparation of an annual plan that stretches both the capabilities and capacity of the Trust in innovative and imaginative ways, for Board consideration and approval. To designate primary responsibility for delivering our key goals, as set out in the annual plan, amongst the Trusts Executive Leadership Team, and to provide ongoing support to individual members of the Executive Leadership Team to achieve their respective goals. To lead the delivery of our annual plan, ensuring it meets national requirements, it achieves our institutional and system goals, it advances our strategy in a timely way and its execution keeps our values front and centre. To ensure we are clear about our own risk appetite and that we manage the Trusts resources and activities accordingly. To proactively and effectively identify, assess and manage strategic, reputational and operational risks as they become foreseeable. Championing and delivering quality standards, quality improvement and effective patient care To hold ultimate responsibility for our clinical governance and standards of clinical care, and to ensure that appropriate scrutiny, management and assurance processes are in place. To ensure that clinical quality and patient safety are embedded in our culture, and that they inform and guide all of our activities. To foster and champion clinical leadership, ensuring our clinicians are central to decision-making and are encouraged to identify and lead service transformation. . click apply for full job details
Feb 08, 2026
Full time
Bedfordshire Hospitals NHS Foundation Trust is entering a new phase. Located in one of the UK's most dynamic regions, we serve a growing and diverse population across Bedfordshire and Luton. As a high-performing, self-standing Trust with a strong culture and ambitious plans, we are seeking an exceptional Chief Executive to lead us forward. You will join a Trust with solid foundations. Since the 2020 merger, we have aligned clinical and management practices across both hospitals and invested in culture, infrastructure, digital development and service improvement. Our THRIVE values guide everything we do, and we expect leaders to model them every day. We seek a visible, values driven leader with strategic clarity and the ability to unite people behind shared goals. You will champion high-quality patient care, drive improvement, ensure services are safe and sustainable, and support innovation and staff development. Working within a complex and evolving system, you will shape local health and care and help improve outcomes for communities. You will collaborate with the Central East integrated care system, the ICB, local authorities, partners and the voluntary sector. If you are a senior leader with a strong healthcare track record and a commitment to inclusive, values-led leadership, we welcome your application. The standard Trac process does not apply. Send your CV to . You will be contacted regarding next steps. Closing date: Monday 23 February 2026 Main duties of the job The Chief Executive will provide visible, values led leadership to Bedfordshire Hospitals NHS Foundation Trust, acting as a proactive and accessible system leader locally, regionally and nationally. They will direct the Trust, deliver Board agreed strategic objectives and shape wider health and care priorities across Bedfordshire. They will join a high performing but evolving organisation, working across two distinct hospitals with aligned clinical and management practices developed since the 2020 merger. Although integration continues, the Chief Executive will inherit strong foundations supported by extensive cultural alignment work. They will hold overall responsibility for Trust management and performance, ensuring statutory duties are met, delivering clinical and non-clinical targets, driving improvement and providing safe, high quality services within available resources. The Chief Executive will lead external relationships, building strong partnerships with the Central East ICB, three place sub-systems, Bedfordshire and Luton councils, neighbouring providers, primary care, the voluntary sector, service users and communities. Success will be judged on organisational outcomes and relationship strength. They will work to improve health and social care provision and help reduce health inequalities across Bedfordshire, supporting long-term system aims and fostering collaboration. This role is central to delivering sustainable, patient focused care for all residents locally. About us Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology. Our Values We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences. Job responsibilities Providing leadership and setting the trusts culture To provide inspirational and values-led leadership to the organisation, always behaving in ways that inspire and empower colleagues and external partners alike. To promote a common understanding of the Trusts vision, its THRIVE values and expected behaviours. To continually foster a positive, open and speak-up culture that underpins all our activities and our behaviours, and which ensure all our staff are confident of raising concerns without fear of comeback. To work closely and constructively with the Chair to create a high performing unitary Board to govern the Trust. To build on, further develop, inspire and empower a strong Executive Leadership Team, operating both at Board level and just below, and to create a framework within which senior leaders can exercise delegated authority effectively. To foster an inclusive environment, supported by the active promotion and operationalisation of equality and diversity in all that we do, whilst at the same time combatting any form of discrimination that may, advertently or inadvertently, undermine our inclusivity and therefore, our effectiveness. To ensure that our staff are managed effectively and respectfully, and our talent pool is developed, including timely delivery of appraisals, supervision and investment in personal and professional training and development. To work with the Council of Governors, ensuring we hear, and we act upon, the voices and opinions of the diverse populations we serve. Through cooperation and clear communication, to enable and empower the Council of Governors to deliver its statutory duties. To act as our primary representative to patients and service users, to commissioners, regulators, to system delivery partners, to the media and to wider stakeholders, acting always with honesty, integrity and due candour. To identify and promote examples of our clinical and/or support service excellence internally, and to take a particular interest in promoting their replicability elsewhere in the NHS. To provide highly visible leadership across the whole organisation and to be a prominent, supportive and inspirational actor across the local health and care system. Through the application of well-developed collaborative leadership skills, to communicate the Trusts appetite to work constructively with partners across institutional boundaries and, where value-adding for the populations we serve, to lead or participate actively in collaborative health and care work programmes in and around Bedfordshire. Creating a vision and formulating strategies and delivery plans To play a leading and highly influential role in creating a vision of what the Trust should look like in 10 years time. This vision will seek to capitalise on the capacity and capability of the Trust to enable and accelerate the achievement of national priorities, such as those set out in Fit for the Future the 10 Year Health Plan for England. To communicate this vision clearly and consistently throughout the organisation and to be a persuasive advocate for this vision with external partners and stakeholders. Working with the Board of Directors, to formulate and communicate the Trusts strategy by which its chosen vision will be realised, ensuring this strategy sets short- and medium-term goals, and is properly informed by, and reflects, national and local policies and priorities, as well as the Trusts firm commitment to environmental sustainability. In recognising the scope for radical change in the way acute hospitals work in the future, particularly the transformational impact of digitalisation and AI, to inspire, reassure and support the Trusts clinical and non-clinical staff to embrace change and to shape opportunities for delivering excellent services to our patients in new, better and exciting ways. To set the framework for our annual planning process, and lead the preparation of an annual plan that stretches both the capabilities and capacity of the Trust in innovative and imaginative ways, for Board consideration and approval. To designate primary responsibility for delivering our key goals, as set out in the annual plan, amongst the Trusts Executive Leadership Team, and to provide ongoing support to individual members of the Executive Leadership Team to achieve their respective goals. To lead the delivery of our annual plan, ensuring it meets national requirements, it achieves our institutional and system goals, it advances our strategy in a timely way and its execution keeps our values front and centre. To ensure we are clear about our own risk appetite and that we manage the Trusts resources and activities accordingly. To proactively and effectively identify, assess and manage strategic, reputational and operational risks as they become foreseeable. Championing and delivering quality standards, quality improvement and effective patient care To hold ultimate responsibility for our clinical governance and standards of clinical care, and to ensure that appropriate scrutiny, management and assurance processes are in place. To ensure that clinical quality and patient safety are embedded in our culture, and that they inform and guide all of our activities. To foster and champion clinical leadership, ensuring our clinicians are central to decision-making and are encouraged to identify and lead service transformation. . click apply for full job details
Chief Executive Officer
NHS Luton, Bedfordshire
Bedfordshire Hospitals NHS Foundation Trust is entering a new phase. Located in one of the UK's most dynamic regions, we serve a growing and diverse population across Bedfordshire and Luton. As a high-performing, self-standing Trust with a strong culture and ambitious plans, we are seeking an exceptional Chief Executive to lead us forward. You will join a Trust with solid foundations. Since the 2020 merger, we have aligned clinical and management practices across both hospitals and invested in culture, infrastructure, digital development and service improvement. Our THRIVE values guide everything we do, and we expect leaders to model them every day. We seek a visible, values driven leader with strategic clarity and the ability to unite people behind shared goals. You will champion high-quality patient care, drive improvement, ensure services are safe and sustainable, and support innovation and staff development. Working within a complex and evolving system, you will shape local health and care and help improve outcomes for communities. You will collaborate with the Central East integrated care system, the ICB, local authorities, partners and the voluntary sector. If you are a senior leader with a strong healthcare track record and a commitment to inclusive, values-led leadership, we welcome your application. The standard Trac process does not apply. Send your CV to . You will be contacted regarding next steps. Closing date: Monday 23 February 2026 Main duties of the job The Chief Executive will provide visible, values led leadership to Bedfordshire Hospitals NHS Foundation Trust, acting as a proactive and accessible system leader locally, regionally and nationally. They will direct the Trust, deliver Board agreed strategic objectives and shape wider health and care priorities across Bedfordshire. They will join a high performing but evolving organisation, working across two distinct hospitals with aligned clinical and management practices developed since the 2020 merger. Although integration continues, the Chief Executive will inherit strong foundations supported by extensive cultural alignment work. They will hold overall responsibility for Trust management and performance, ensuring statutory duties are met, delivering clinical and non-clinical targets, driving improvement and providing safe, high quality services within available resources. The Chief Executive will lead external relationships, building strong partnerships with the Central East ICB, three place sub-systems, Bedfordshire and Luton councils, neighbouring providers, primary care, the voluntary sector, service users and communities. Success will be judged on organisational outcomes and relationship strength. They will work to improve health and social care provision and help reduce health inequalities across Bedfordshire, supporting long-term system aims and fostering collaboration. This role is central to delivering sustainable, patient focused care for all residents locally. About us Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology. Our Values We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences. Job responsibilities Providing leadership and setting the trusts culture To provide inspirational and values-led leadership to the organisation, always behaving in ways that inspire and empower colleagues and external partners alike. To promote a common understanding of the Trusts vision, its THRIVE values and expected behaviours. To continually foster a positive, open and speak-up culture that underpins all our activities and our behaviours, and which ensure all our staff are confident of raising concerns without fear of comeback. To work closely and constructively with the Chair to create a high performing unitary Board to govern the Trust. To build on, further develop, inspire and empower a strong Executive Leadership Team, operating both at Board level and just below, and to create a framework within which senior leaders can exercise delegated authority effectively. To foster an inclusive environment, supported by the active promotion and operationalisation of equality and diversity in all that we do, whilst at the same time combatting any form of discrimination that may, advertently or inadvertently, undermine our inclusivity and therefore, our effectiveness. To ensure that our staff are managed effectively and respectfully, and our talent pool is developed, including timely delivery of appraisals, supervision and investment in personal and professional training and development. To work with the Council of Governors, ensuring we hear, and we act upon, the voices and opinions of the diverse populations we serve. Through cooperation and clear communication, to enable and empower the Council of Governors to deliver its statutory duties. To act as our primary representative to patients and service users, to commissioners, regulators, to system delivery partners, to the media and to wider stakeholders, acting always with honesty, integrity and due candour. To identify and promote examples of our clinical and/or support service excellence internally, and to take a particular interest in promoting their replicability elsewhere in the NHS. To provide highly visible leadership across the whole organisation and to be a prominent, supportive and inspirational actor across the local health and care system. Through the application of well-developed collaborative leadership skills, to communicate the Trusts appetite to work constructively with partners across institutional boundaries and, where value-adding for the populations we serve, to lead or participate actively in collaborative health and care work programmes in and around Bedfordshire. Creating a vision and formulating strategies and delivery plans To play a leading and highly influential role in creating a vision of what the Trust should look like in 10 years time. This vision will seek to capitalise on the capacity and capability of the Trust to enable and accelerate the achievement of national priorities, such as those set out in Fit for the Future the 10 Year Health Plan for England. To communicate this vision clearly and consistently throughout the organisation and to be a persuasive advocate for this vision with external partners and stakeholders. Working with the Board of Directors, to formulate and communicate the Trusts strategy by which its chosen vision will be realised, ensuring this strategy sets short- and medium-term goals, and is properly informed by, and reflects, national and local policies and priorities, as well as the Trusts firm commitment to environmental sustainability. In recognising the scope for radical change in the way acute hospitals work in the future, particularly the transformational impact of digitalisation and AI, to inspire, reassure and support the Trusts clinical and non-clinical staff to embrace change and to shape opportunities for delivering excellent services to our patients in new, better and exciting ways. To set the framework for our annual planning process, and lead the preparation of an annual plan that stretches both the capabilities and capacity of the Trust in innovative and imaginative ways, for Board consideration and approval. To designate primary responsibility for delivering our key goals, as set out in the annual plan, amongst the Trusts Executive Leadership Team, and to provide ongoing support to individual members of the Executive Leadership Team to achieve their respective goals. To lead the delivery of our annual plan, ensuring it meets national requirements, it achieves our institutional and system goals, it advances our strategy in a timely way and its execution keeps our values front and centre. To ensure we are clear about our own risk appetite and that we manage the Trusts resources and activities accordingly. To proactively and effectively identify, assess and manage strategic, reputational and operational risks as they become foreseeable. Championing and delivering quality standards, quality improvement and effective patient care To hold ultimate responsibility for our clinical governance and standards of clinical care, and to ensure that appropriate scrutiny, management and assurance processes are in place. To ensure that clinical quality and patient safety are embedded in our culture, and that they inform and guide all of our activities. To foster and champion clinical leadership, ensuring our clinicians are central to decision-making and are encouraged to identify and lead service transformation. . click apply for full job details
Feb 08, 2026
Full time
Bedfordshire Hospitals NHS Foundation Trust is entering a new phase. Located in one of the UK's most dynamic regions, we serve a growing and diverse population across Bedfordshire and Luton. As a high-performing, self-standing Trust with a strong culture and ambitious plans, we are seeking an exceptional Chief Executive to lead us forward. You will join a Trust with solid foundations. Since the 2020 merger, we have aligned clinical and management practices across both hospitals and invested in culture, infrastructure, digital development and service improvement. Our THRIVE values guide everything we do, and we expect leaders to model them every day. We seek a visible, values driven leader with strategic clarity and the ability to unite people behind shared goals. You will champion high-quality patient care, drive improvement, ensure services are safe and sustainable, and support innovation and staff development. Working within a complex and evolving system, you will shape local health and care and help improve outcomes for communities. You will collaborate with the Central East integrated care system, the ICB, local authorities, partners and the voluntary sector. If you are a senior leader with a strong healthcare track record and a commitment to inclusive, values-led leadership, we welcome your application. The standard Trac process does not apply. Send your CV to . You will be contacted regarding next steps. Closing date: Monday 23 February 2026 Main duties of the job The Chief Executive will provide visible, values led leadership to Bedfordshire Hospitals NHS Foundation Trust, acting as a proactive and accessible system leader locally, regionally and nationally. They will direct the Trust, deliver Board agreed strategic objectives and shape wider health and care priorities across Bedfordshire. They will join a high performing but evolving organisation, working across two distinct hospitals with aligned clinical and management practices developed since the 2020 merger. Although integration continues, the Chief Executive will inherit strong foundations supported by extensive cultural alignment work. They will hold overall responsibility for Trust management and performance, ensuring statutory duties are met, delivering clinical and non-clinical targets, driving improvement and providing safe, high quality services within available resources. The Chief Executive will lead external relationships, building strong partnerships with the Central East ICB, three place sub-systems, Bedfordshire and Luton councils, neighbouring providers, primary care, the voluntary sector, service users and communities. Success will be judged on organisational outcomes and relationship strength. They will work to improve health and social care provision and help reduce health inequalities across Bedfordshire, supporting long-term system aims and fostering collaboration. This role is central to delivering sustainable, patient focused care for all residents locally. About us Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology. Our Values We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences. Job responsibilities Providing leadership and setting the trusts culture To provide inspirational and values-led leadership to the organisation, always behaving in ways that inspire and empower colleagues and external partners alike. To promote a common understanding of the Trusts vision, its THRIVE values and expected behaviours. To continually foster a positive, open and speak-up culture that underpins all our activities and our behaviours, and which ensure all our staff are confident of raising concerns without fear of comeback. To work closely and constructively with the Chair to create a high performing unitary Board to govern the Trust. To build on, further develop, inspire and empower a strong Executive Leadership Team, operating both at Board level and just below, and to create a framework within which senior leaders can exercise delegated authority effectively. To foster an inclusive environment, supported by the active promotion and operationalisation of equality and diversity in all that we do, whilst at the same time combatting any form of discrimination that may, advertently or inadvertently, undermine our inclusivity and therefore, our effectiveness. To ensure that our staff are managed effectively and respectfully, and our talent pool is developed, including timely delivery of appraisals, supervision and investment in personal and professional training and development. To work with the Council of Governors, ensuring we hear, and we act upon, the voices and opinions of the diverse populations we serve. Through cooperation and clear communication, to enable and empower the Council of Governors to deliver its statutory duties. To act as our primary representative to patients and service users, to commissioners, regulators, to system delivery partners, to the media and to wider stakeholders, acting always with honesty, integrity and due candour. To identify and promote examples of our clinical and/or support service excellence internally, and to take a particular interest in promoting their replicability elsewhere in the NHS. To provide highly visible leadership across the whole organisation and to be a prominent, supportive and inspirational actor across the local health and care system. Through the application of well-developed collaborative leadership skills, to communicate the Trusts appetite to work constructively with partners across institutional boundaries and, where value-adding for the populations we serve, to lead or participate actively in collaborative health and care work programmes in and around Bedfordshire. Creating a vision and formulating strategies and delivery plans To play a leading and highly influential role in creating a vision of what the Trust should look like in 10 years time. This vision will seek to capitalise on the capacity and capability of the Trust to enable and accelerate the achievement of national priorities, such as those set out in Fit for the Future the 10 Year Health Plan for England. To communicate this vision clearly and consistently throughout the organisation and to be a persuasive advocate for this vision with external partners and stakeholders. Working with the Board of Directors, to formulate and communicate the Trusts strategy by which its chosen vision will be realised, ensuring this strategy sets short- and medium-term goals, and is properly informed by, and reflects, national and local policies and priorities, as well as the Trusts firm commitment to environmental sustainability. In recognising the scope for radical change in the way acute hospitals work in the future, particularly the transformational impact of digitalisation and AI, to inspire, reassure and support the Trusts clinical and non-clinical staff to embrace change and to shape opportunities for delivering excellent services to our patients in new, better and exciting ways. To set the framework for our annual planning process, and lead the preparation of an annual plan that stretches both the capabilities and capacity of the Trust in innovative and imaginative ways, for Board consideration and approval. To designate primary responsibility for delivering our key goals, as set out in the annual plan, amongst the Trusts Executive Leadership Team, and to provide ongoing support to individual members of the Executive Leadership Team to achieve their respective goals. To lead the delivery of our annual plan, ensuring it meets national requirements, it achieves our institutional and system goals, it advances our strategy in a timely way and its execution keeps our values front and centre. To ensure we are clear about our own risk appetite and that we manage the Trusts resources and activities accordingly. To proactively and effectively identify, assess and manage strategic, reputational and operational risks as they become foreseeable. Championing and delivering quality standards, quality improvement and effective patient care To hold ultimate responsibility for our clinical governance and standards of clinical care, and to ensure that appropriate scrutiny, management and assurance processes are in place. To ensure that clinical quality and patient safety are embedded in our culture, and that they inform and guide all of our activities. To foster and champion clinical leadership, ensuring our clinicians are central to decision-making and are encouraged to identify and lead service transformation. . click apply for full job details
Project Director-Creative Agency
WeAreTechWomen
Overview Job Description Position: Project Director Location: London Career Level: 8 Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: Our Team TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wireddifferently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people in every channel. We're dedicated to creating a workplace that reflects the world we want to live in, and ensuring TMW is a place for everybody. The Opportunity The Project Director will sit within TMW's Client Services and Project Management function, acting as a senior client facing project leader with broad experience across B2C and B2B operations, production, and project management. You will combine operational rigour and meticulous attention to detail with a genuine passion for delivering outstanding creative work. In this role, you will take an end to end, strategic approach to project management, production, and client operations. You will bring proven experience in establishing and working within robust project management processes and toolsets, such as Workbook, Microsoft 365, or comparable workflow systems. A key requirement of this role is strong integrated campaign delivery experience, including the management of varied ATL and BTL production needs. You will be confident planning and overseeing complex, multi channel campaigns and ensuring seamless coordination across all production streams. You will be skilled at balancing creative ambition with commercial objectives, consistently driving excellence across the agency and the brands you partner with. You will build a deep understanding of client and agency goals, identifying how best to meet them through the capabilities of the core TMW team and our wider Song network. Qualification Role and Responsibilities As a Project Director you will work to help the agency deliver the best possible creative solutions, whilst balancing the practical constraints. Specifically, you will be overseeing and managing delivery across a varied programme of work for a group of integrated client accounts: WHAT WE'LL GIVE YOU (Benefits) A thriving career with the chance to learn from passionate, talented colleagues and mentors. Exciting and varied client work with as much opportunity as you can handle. And a hugely sociable team to get to know. Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible working policies. A range of generous Parental Leave offerings. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. Please note that with all of our roles, you should expect some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Application Deadline: Ongoing Accenture reserves the right to close the role, at any time. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Feb 08, 2026
Full time
Overview Job Description Position: Project Director Location: London Career Level: 8 Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: Our Team TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wireddifferently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people in every channel. We're dedicated to creating a workplace that reflects the world we want to live in, and ensuring TMW is a place for everybody. The Opportunity The Project Director will sit within TMW's Client Services and Project Management function, acting as a senior client facing project leader with broad experience across B2C and B2B operations, production, and project management. You will combine operational rigour and meticulous attention to detail with a genuine passion for delivering outstanding creative work. In this role, you will take an end to end, strategic approach to project management, production, and client operations. You will bring proven experience in establishing and working within robust project management processes and toolsets, such as Workbook, Microsoft 365, or comparable workflow systems. A key requirement of this role is strong integrated campaign delivery experience, including the management of varied ATL and BTL production needs. You will be confident planning and overseeing complex, multi channel campaigns and ensuring seamless coordination across all production streams. You will be skilled at balancing creative ambition with commercial objectives, consistently driving excellence across the agency and the brands you partner with. You will build a deep understanding of client and agency goals, identifying how best to meet them through the capabilities of the core TMW team and our wider Song network. Qualification Role and Responsibilities As a Project Director you will work to help the agency deliver the best possible creative solutions, whilst balancing the practical constraints. Specifically, you will be overseeing and managing delivery across a varied programme of work for a group of integrated client accounts: WHAT WE'LL GIVE YOU (Benefits) A thriving career with the chance to learn from passionate, talented colleagues and mentors. Exciting and varied client work with as much opportunity as you can handle. And a hugely sociable team to get to know. Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible working policies. A range of generous Parental Leave offerings. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. Please note that with all of our roles, you should expect some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Application Deadline: Ongoing Accenture reserves the right to close the role, at any time. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
WELLS CATHEDRAL-1
Commercial Operations Director
WELLS CATHEDRAL-1 Wells, Somerset
Commercial Operations Director Our new Commercial Operations Director will be an inspiring leader who will drive commercial growth. You will lead the development and delivery of a strong and successful Commercial Strategy for Wells Cathedral and Vicars' Close, to support the Cathedral's Strategic Plan including the celebration of 850 years since the Cathedral's foundation. We are seeking a forward-thinking Commercial Operations Director to lead and oversee commercial innovation and growth to inspire a wider range of people to visit the Cathedral with a creative and engaging approach. You will have a demonstrable successful track record at a senior level and be an experienced operator and a creative problem solver. You will inspire and motivate your teams and setting a clear shared vision for your department. You will be passionate about identifying emerging trends, technologies and consumer behaviours and working collaboratively across all teams to maximise income generation opportunities. You will be entrepreneurial and highly focused with a real enthusiasm for the internationally important heritage and visitor experience of the Cathedral and the exciting new visitor experience being developed with the Vicars' Close project. As a commercial leader, you will bring experience in managing large budgets, along with a commercially skilled approach and a high level of self-motivation and the ability to meet demanding targets within tight deadlines will be essential. You'll relish this role if you're ambitious, focused, commercially astute and committed to providing outstanding customer experiences. We're looking for someone to support our ambition to be the country's most joyful cathedral! A message from our COO Thank you for your interest in the role of Commercial Operations Director. If you're motivated by the difference that heritage makes to places and people, about sharing inspiring stories and creating unforgettable experiences, this job may be for you. You will be joining Wells Cathedral at a pivotal time, with our Strategic Plan shaping our work over the next 10 years and the opening of a new dynamic and high-profile visitor experience celebrating centuries of history. We want more and a wider range of people engaging with the Cathedral, ensuring the celebration and sharing of Wells Cathedral's unique assets, and musical tradition. This role will play a crucial part in our vision for growth and in helping us to achieve our ambitions. As we build connections and relationships with people, and open up more of our heritage and expand our visitor experience, and grow income generation opportunities and innovation, you will be joining a wonderful team at a really exciting time in our history and we'd love to hear from you. Nerys Watts Chief Operating Officer, Wells Cathedral Purpose of job KEY RESPONSIBILITIES You will be an inspiring leader promoting a positive and collaborative culture developing, supporting and managing the Cathedral's Commercial Teams to work across the organisation with an integrated approach. You will work closely with the Marketing team to create campaigns to promote the visitor offer and attract new audiences. Set and deliver ambitious financial targets, maximising profitability and developing new income streams across ticket sales, group trade and commercial operations, such as Shop, Café, and working closely with the Events team. Develop and successfully implement the Commercial Strategy to underpin this work. Work closely with COO, and Chief Finance Officer to analyse and act on business data and to develop organisational performance measures that monitor progress towards financial sustainability. Working closely with the Vicars' Close project team to develop and implement an exciting Visitor journey with a compelling, integrated and exciting whole site approach across the Cathedral and Vicars' Close. Build visitor satisfaction and reputation with excellent customer service across all areas and develop creative programming with the Creative Facilitator to engage and inspire. Develop and implement an enticing and appealing retail strategy that offers a bespoke and creative range of merchandise aligned with the Cathedral's heritage and visitor experience, including products tied to events or exhibitions, and target audiences, including at Vicars' Close and implement Café strategy. For both the shop and café, integrate successfully into the overall visitor journey, expanding dwell time and encouraging repeat visits. Ensure that operations are managed in a cost-effective way that maximises profit for the benefit of the Cathedral's charitable cause, monitoring margins, pricing strategies and supplier contracts to optimise income and ROI. Use visitor insights and sales analytics to identify trends, forecast demand, and adjust and adapt strategies accordingly. Successfully lead and develop a high performing visitor facing team (staff & volunteers), setting & monitoring personal objectives that achieve excellent customer service standards to create a welcoming and memorable experience. Promote and uphold the cultural values and behaviours required by the Cathedral. Ensure compliance with all statutory and legal requirements. Executive responsibility for health & safety, safeguarding, UK GDPR and risk management for the Cathedral. Other duties To undertake any other duties or projects commensurate with the nature and grade of this post as required by the organisation. The post holder will be prepared to work at the weekend, bank holiday days as needed, as the busiest visitor times for the Cathedral, and in the evening on occasion. Person Specification: 1. Experience Essential Significant experience of senior leadership role. Extensive track record of driving profitability across multiple income streams in an audience focused industry, while inspiring teams to deliver exceptional customer service. Significant and evidenced success in setting and delivering stretching income targets and developing profitable new income streams. Significant and evidenced success of managing operations cost effectively, to deliver maximum profit. Experience of working with multifunctional teams to develop high quality product for programming and refreshment of the offer. Responsibility for setting and managing complex budgets. Ability to analyse business data and draw evidenced conclusions for implementation. Experience of strategic planning and translating high level strategic objectives into focused personal objectives. Leading and managing a multifunctional team. Managing operational risk & compliance. Experience of working in a complex stakeholder environment. To be committed to broad lateral thinking and a solutions focused attitude to support the whole Cathedral. Desirable Recent senior experience within a heritage or visitor attractions environment. 2. Skills Essential Strong commercial aptitude, results focused, analytical and highly numerate. Strong organisational and leadership skills, with a successful track record of leading and developing diverse teams. A team player with a collaborative approach who is able to build relationships with a wide range of internal and external stakeholders and positively manage change. Excellent written and verbal communication skills. Skilled in getting the best out of multifunctional teams and able to influence and inspire. Negotiation and persuasion skills. Ability to juggle multiple priorities calmly & effectively and work successfully on multiple priorities. Innovative, creative lateral thinker with a positive approach. Customer and audience focused. IT, digital/social literate. Strong understanding of issues relating to equality, diversity and inclusion, and UK GDPR requirements. The successful applicant will also be expected to share in Wells Cathedral's commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults. An enhanced DBS check will be required. 3. Knowledge Essential Clear understanding of what makes a world class visitor experience. Passionate about heritage and the wide range of opportunities and experiences it can offer. Legal compliance, health and safety and risk management requirements and systems. Project Management. Visitor Attraction Industry Ticket Selling, group trade, learning and commercial operations knowledge. Desirable Interpretation techniques. Interview date: Round 1 (on line) 19th February 2026 Round 2 (in person) 24th February 2026 Closing date: 12th February 2026 Main Terms and Conditions Employment status Full-time, permanent. Hours of work 35 hours per week full time We are open to flexible working and hybrid options for this role. Remuneration £60k per annum. Discount A discount of 10% is available from the Cathedral Shop and The Loft Café. Parking A single car park space is provided in the Cathedral car park. Cars are parked at the risk of the owner. Pension Defined Contribution Scheme. Contributions as % of salary: Age Employee Employer 50-55 4% 8% >55 5% 10% Holiday 6 . click apply for full job details
Feb 07, 2026
Full time
Commercial Operations Director Our new Commercial Operations Director will be an inspiring leader who will drive commercial growth. You will lead the development and delivery of a strong and successful Commercial Strategy for Wells Cathedral and Vicars' Close, to support the Cathedral's Strategic Plan including the celebration of 850 years since the Cathedral's foundation. We are seeking a forward-thinking Commercial Operations Director to lead and oversee commercial innovation and growth to inspire a wider range of people to visit the Cathedral with a creative and engaging approach. You will have a demonstrable successful track record at a senior level and be an experienced operator and a creative problem solver. You will inspire and motivate your teams and setting a clear shared vision for your department. You will be passionate about identifying emerging trends, technologies and consumer behaviours and working collaboratively across all teams to maximise income generation opportunities. You will be entrepreneurial and highly focused with a real enthusiasm for the internationally important heritage and visitor experience of the Cathedral and the exciting new visitor experience being developed with the Vicars' Close project. As a commercial leader, you will bring experience in managing large budgets, along with a commercially skilled approach and a high level of self-motivation and the ability to meet demanding targets within tight deadlines will be essential. You'll relish this role if you're ambitious, focused, commercially astute and committed to providing outstanding customer experiences. We're looking for someone to support our ambition to be the country's most joyful cathedral! A message from our COO Thank you for your interest in the role of Commercial Operations Director. If you're motivated by the difference that heritage makes to places and people, about sharing inspiring stories and creating unforgettable experiences, this job may be for you. You will be joining Wells Cathedral at a pivotal time, with our Strategic Plan shaping our work over the next 10 years and the opening of a new dynamic and high-profile visitor experience celebrating centuries of history. We want more and a wider range of people engaging with the Cathedral, ensuring the celebration and sharing of Wells Cathedral's unique assets, and musical tradition. This role will play a crucial part in our vision for growth and in helping us to achieve our ambitions. As we build connections and relationships with people, and open up more of our heritage and expand our visitor experience, and grow income generation opportunities and innovation, you will be joining a wonderful team at a really exciting time in our history and we'd love to hear from you. Nerys Watts Chief Operating Officer, Wells Cathedral Purpose of job KEY RESPONSIBILITIES You will be an inspiring leader promoting a positive and collaborative culture developing, supporting and managing the Cathedral's Commercial Teams to work across the organisation with an integrated approach. You will work closely with the Marketing team to create campaigns to promote the visitor offer and attract new audiences. Set and deliver ambitious financial targets, maximising profitability and developing new income streams across ticket sales, group trade and commercial operations, such as Shop, Café, and working closely with the Events team. Develop and successfully implement the Commercial Strategy to underpin this work. Work closely with COO, and Chief Finance Officer to analyse and act on business data and to develop organisational performance measures that monitor progress towards financial sustainability. Working closely with the Vicars' Close project team to develop and implement an exciting Visitor journey with a compelling, integrated and exciting whole site approach across the Cathedral and Vicars' Close. Build visitor satisfaction and reputation with excellent customer service across all areas and develop creative programming with the Creative Facilitator to engage and inspire. Develop and implement an enticing and appealing retail strategy that offers a bespoke and creative range of merchandise aligned with the Cathedral's heritage and visitor experience, including products tied to events or exhibitions, and target audiences, including at Vicars' Close and implement Café strategy. For both the shop and café, integrate successfully into the overall visitor journey, expanding dwell time and encouraging repeat visits. Ensure that operations are managed in a cost-effective way that maximises profit for the benefit of the Cathedral's charitable cause, monitoring margins, pricing strategies and supplier contracts to optimise income and ROI. Use visitor insights and sales analytics to identify trends, forecast demand, and adjust and adapt strategies accordingly. Successfully lead and develop a high performing visitor facing team (staff & volunteers), setting & monitoring personal objectives that achieve excellent customer service standards to create a welcoming and memorable experience. Promote and uphold the cultural values and behaviours required by the Cathedral. Ensure compliance with all statutory and legal requirements. Executive responsibility for health & safety, safeguarding, UK GDPR and risk management for the Cathedral. Other duties To undertake any other duties or projects commensurate with the nature and grade of this post as required by the organisation. The post holder will be prepared to work at the weekend, bank holiday days as needed, as the busiest visitor times for the Cathedral, and in the evening on occasion. Person Specification: 1. Experience Essential Significant experience of senior leadership role. Extensive track record of driving profitability across multiple income streams in an audience focused industry, while inspiring teams to deliver exceptional customer service. Significant and evidenced success in setting and delivering stretching income targets and developing profitable new income streams. Significant and evidenced success of managing operations cost effectively, to deliver maximum profit. Experience of working with multifunctional teams to develop high quality product for programming and refreshment of the offer. Responsibility for setting and managing complex budgets. Ability to analyse business data and draw evidenced conclusions for implementation. Experience of strategic planning and translating high level strategic objectives into focused personal objectives. Leading and managing a multifunctional team. Managing operational risk & compliance. Experience of working in a complex stakeholder environment. To be committed to broad lateral thinking and a solutions focused attitude to support the whole Cathedral. Desirable Recent senior experience within a heritage or visitor attractions environment. 2. Skills Essential Strong commercial aptitude, results focused, analytical and highly numerate. Strong organisational and leadership skills, with a successful track record of leading and developing diverse teams. A team player with a collaborative approach who is able to build relationships with a wide range of internal and external stakeholders and positively manage change. Excellent written and verbal communication skills. Skilled in getting the best out of multifunctional teams and able to influence and inspire. Negotiation and persuasion skills. Ability to juggle multiple priorities calmly & effectively and work successfully on multiple priorities. Innovative, creative lateral thinker with a positive approach. Customer and audience focused. IT, digital/social literate. Strong understanding of issues relating to equality, diversity and inclusion, and UK GDPR requirements. The successful applicant will also be expected to share in Wells Cathedral's commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults. An enhanced DBS check will be required. 3. Knowledge Essential Clear understanding of what makes a world class visitor experience. Passionate about heritage and the wide range of opportunities and experiences it can offer. Legal compliance, health and safety and risk management requirements and systems. Project Management. Visitor Attraction Industry Ticket Selling, group trade, learning and commercial operations knowledge. Desirable Interpretation techniques. Interview date: Round 1 (on line) 19th February 2026 Round 2 (in person) 24th February 2026 Closing date: 12th February 2026 Main Terms and Conditions Employment status Full-time, permanent. Hours of work 35 hours per week full time We are open to flexible working and hybrid options for this role. Remuneration £60k per annum. Discount A discount of 10% is available from the Cathedral Shop and The Loft Café. Parking A single car park space is provided in the Cathedral car park. Cars are parked at the risk of the owner. Pension Defined Contribution Scheme. Contributions as % of salary: Age Employee Employer 50-55 4% 8% >55 5% 10% Holiday 6 . click apply for full job details
Senior People Partner
Be Applied Ltd East Hagbourne, Oxfordshire
Location Hybrid Didcot, UK 2 days in our Harwell Office minimum - the team anchor day is a Monday Seniority Senior Closing: 5:00pm, 20th Feb 2026 GMT Perks and benefits Work from home option Life Insurance Wellness programs Employee Assistance Programme Enhanced maternity and paternity leave Sabbatical Opportunities Salary sacrifice Team social events Extracurricular clubs Cycle to work scheme Candidate happiness 8.46 (2096) Job Description Senior People Partner Reports to: Director of People and Organisational Development Direct reports: None at present Office anchor day: Monday The Context The Satellite Applications Catapult (the Catapult) is at the forefront of the burgeoning UK Space Industry and focused on driving the sector's commercial growth. Our work is organised around three missions - Autonomous and Connected Earth (ACE), Sustainable Earth, and Beyond Earth - that concentrate our activities on the areas where we can deliver greatest impact. We help businesses realise their potential, those developing and providing space infrastructure, and those developing applications that rely on it. The Catapult has a twin role, operating as a neutral convener bringing projects, programmes and commercial opportunities to companies in the space sector and bringing space companies and capabilities to the attention of funders and commercial partners. We also use our expertise to deliver key programmes where we see a clear role for us to play. Role Purpose To drive manager and leadership capability growth through effective partnering, coaching and L&D interventions, in turn supporting the organisations cultural growth and consistency of a positive and productive employee experience. This role is a key part of the People Team and is the identified successor to the Director of People & Organisational Development. Key Outcomes Leadership and manager capability is measurably strengthened across the organisation Employee engagement, wellbeing and organisational effectiveness are integrated and productive Organisational design evolves to support current need and anticipated future need Complex ER cases are well managed and become learning and improvement opportunities Critical Competencies Required (for all competencies needed please review the role and technical competency maps) Strong technical HR expertise with the ability to apply that across unique situations on a risk-based approach Strategic and tactical business partnering combined with commercial understanding Strategic workforce planning and capability building Data analysis ability leading to strategy development around key insights Advanced collaboration capability to lead and generate joint solutions Advanced communication skills to create strong connection and positive outcomes Leadership coaching to create capability and inclusivity Advanced personal effectiveness and delivery skills, modelling proactivity, adaptability and resilience About us & how we work: We strive to create a high trust, high performance and inclusive environment that enables team members to bring their whole selves to work. This helps to create the foundations of an innovation culture. Our shared values are critical to this: We care - for our people, our partners, and our planet We connect - and engage with people and ideas We learn - and grow, as people and as an industry Underpinning this is our belief in great teams. Our combined efforts will always deliver outcomes beyond that of any individual, providing we are honest through debate, experiment and reflect, and create shared resolutions in support of our purpose. Live these values, work to our principles, take ownership to deliver, and we are certain you will thrive with us. This job description set outs the purpose and competencies we consider are needed for the role. If you believe you can deliver in this role then we want to hear from you. We offer a hybrid policy which is designed around collaboration, one 'anchor' day per week working with your direct team and another flexible day per week to be spent collaborating or working with other colleagues. Important notice for applicants: We use tools to detect plagiarism and the use of AI or chatbots for applicant answers. If plagiarism, AI use (such as ChatGPT) or similar software are found to have been used in your application you will not be considered for this or future roles within the Satellite Applications Catapult. At Satellite Applications Catapult, we're committed to fostering an inclusive and diverse workforce. We welcome candidates from all corners of the globe, but due to legal and logistical considerations, we want to be transparent about the potential visa-related challenges that could arise. Our ability to offer sponsorship will depend on the level of interest for our roles and salary level. If you need any additional support during the application process, please do reach out and connect. We also invite you to share feedback via Applied.
Feb 07, 2026
Full time
Location Hybrid Didcot, UK 2 days in our Harwell Office minimum - the team anchor day is a Monday Seniority Senior Closing: 5:00pm, 20th Feb 2026 GMT Perks and benefits Work from home option Life Insurance Wellness programs Employee Assistance Programme Enhanced maternity and paternity leave Sabbatical Opportunities Salary sacrifice Team social events Extracurricular clubs Cycle to work scheme Candidate happiness 8.46 (2096) Job Description Senior People Partner Reports to: Director of People and Organisational Development Direct reports: None at present Office anchor day: Monday The Context The Satellite Applications Catapult (the Catapult) is at the forefront of the burgeoning UK Space Industry and focused on driving the sector's commercial growth. Our work is organised around three missions - Autonomous and Connected Earth (ACE), Sustainable Earth, and Beyond Earth - that concentrate our activities on the areas where we can deliver greatest impact. We help businesses realise their potential, those developing and providing space infrastructure, and those developing applications that rely on it. The Catapult has a twin role, operating as a neutral convener bringing projects, programmes and commercial opportunities to companies in the space sector and bringing space companies and capabilities to the attention of funders and commercial partners. We also use our expertise to deliver key programmes where we see a clear role for us to play. Role Purpose To drive manager and leadership capability growth through effective partnering, coaching and L&D interventions, in turn supporting the organisations cultural growth and consistency of a positive and productive employee experience. This role is a key part of the People Team and is the identified successor to the Director of People & Organisational Development. Key Outcomes Leadership and manager capability is measurably strengthened across the organisation Employee engagement, wellbeing and organisational effectiveness are integrated and productive Organisational design evolves to support current need and anticipated future need Complex ER cases are well managed and become learning and improvement opportunities Critical Competencies Required (for all competencies needed please review the role and technical competency maps) Strong technical HR expertise with the ability to apply that across unique situations on a risk-based approach Strategic and tactical business partnering combined with commercial understanding Strategic workforce planning and capability building Data analysis ability leading to strategy development around key insights Advanced collaboration capability to lead and generate joint solutions Advanced communication skills to create strong connection and positive outcomes Leadership coaching to create capability and inclusivity Advanced personal effectiveness and delivery skills, modelling proactivity, adaptability and resilience About us & how we work: We strive to create a high trust, high performance and inclusive environment that enables team members to bring their whole selves to work. This helps to create the foundations of an innovation culture. Our shared values are critical to this: We care - for our people, our partners, and our planet We connect - and engage with people and ideas We learn - and grow, as people and as an industry Underpinning this is our belief in great teams. Our combined efforts will always deliver outcomes beyond that of any individual, providing we are honest through debate, experiment and reflect, and create shared resolutions in support of our purpose. Live these values, work to our principles, take ownership to deliver, and we are certain you will thrive with us. This job description set outs the purpose and competencies we consider are needed for the role. If you believe you can deliver in this role then we want to hear from you. We offer a hybrid policy which is designed around collaboration, one 'anchor' day per week working with your direct team and another flexible day per week to be spent collaborating or working with other colleagues. Important notice for applicants: We use tools to detect plagiarism and the use of AI or chatbots for applicant answers. If plagiarism, AI use (such as ChatGPT) or similar software are found to have been used in your application you will not be considered for this or future roles within the Satellite Applications Catapult. At Satellite Applications Catapult, we're committed to fostering an inclusive and diverse workforce. We welcome candidates from all corners of the globe, but due to legal and logistical considerations, we want to be transparent about the potential visa-related challenges that could arise. Our ability to offer sponsorship will depend on the level of interest for our roles and salary level. If you need any additional support during the application process, please do reach out and connect. We also invite you to share feedback via Applied.
Newham College
Executive Director of Finance
Newham College
Join Newham College as our Executive Director of Finance and help us shape the future of education and community impact in East London. Newham College is one of London's largest and top-performing further education (FE) institutions. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology, we serve over 11,000 students across diverse pathways-16-18, adult education, apprenticeships, T Levels, and higher education. We pride ourselves on our Ofsted rated "Good" with outstanding features , our innovative culture and our unwavering investment in staff and infrastructure. As Executive Director of Finance , you form part of the Senior Leadership team reporting directly into the Executive Board, leading the development and oversight of the finance function. Following our recent merger, we need an aspiring leader to drive transformation from traditional management accounting to integrated business partnering and to lead mentor and grow a skilled finance team fostering a high-performance, customer-focused ethos. With oversight and responsibility for developing robust financial planning, budgeting, forecasting, and analysis processes, you will work closely with the CFOO and be an integral member of the senior leadership team. We are looking for a fully qualified accountant, with extensive post-qualified experience, who has demonstrable leadership in finance, ideally in education, though open to those in the wider public and not-for-profit sectors. We are particularly keen on those with sophisticated people leadership and team development skills. We offer hybrid working, a competitive salary, generous holiday and pension and benefits package, details of which, and much more, can be found on our dedicated recruitment microsite Newham College London AQ For an informal and confidential conversation about this exciting opportunity please do get in touch with our advising consultants at Anderson Quigley, Sophie Rees () or Paul Aristides (). At Newham College, you'll make a real difference to students, staff, and the surrounding communities. You'll be part of an ambitious, innovative college that puts people first-where financial leadership drives transformation, opportunity, and growth. Closing date: 23 February 2026
Feb 06, 2026
Full time
Join Newham College as our Executive Director of Finance and help us shape the future of education and community impact in East London. Newham College is one of London's largest and top-performing further education (FE) institutions. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology, we serve over 11,000 students across diverse pathways-16-18, adult education, apprenticeships, T Levels, and higher education. We pride ourselves on our Ofsted rated "Good" with outstanding features , our innovative culture and our unwavering investment in staff and infrastructure. As Executive Director of Finance , you form part of the Senior Leadership team reporting directly into the Executive Board, leading the development and oversight of the finance function. Following our recent merger, we need an aspiring leader to drive transformation from traditional management accounting to integrated business partnering and to lead mentor and grow a skilled finance team fostering a high-performance, customer-focused ethos. With oversight and responsibility for developing robust financial planning, budgeting, forecasting, and analysis processes, you will work closely with the CFOO and be an integral member of the senior leadership team. We are looking for a fully qualified accountant, with extensive post-qualified experience, who has demonstrable leadership in finance, ideally in education, though open to those in the wider public and not-for-profit sectors. We are particularly keen on those with sophisticated people leadership and team development skills. We offer hybrid working, a competitive salary, generous holiday and pension and benefits package, details of which, and much more, can be found on our dedicated recruitment microsite Newham College London AQ For an informal and confidential conversation about this exciting opportunity please do get in touch with our advising consultants at Anderson Quigley, Sophie Rees () or Paul Aristides (). At Newham College, you'll make a real difference to students, staff, and the surrounding communities. You'll be part of an ambitious, innovative college that puts people first-where financial leadership drives transformation, opportunity, and growth. Closing date: 23 February 2026
The Fitting Room-1
Business Director
The Fitting Room-1
About Us We create hype, demand + legacy. The Fitting Room is an award-winning, independent global culture and communications house. We design culturally iconic moments at the intersection of strategy, creativity and truth, building lasting connections between brands, culture and the people who shape it. We are fast, ambitious and deeply people-powered. Our work gets talked about because it always stands for something. Why This Role Exists The Business Director - Hospitality, QSR and Leisure, will lead their own division of the agency, bringing strategic direction, commercial leadership and cultural fluency to our clients operating in fast-moving, high-impact environments. This role exists to be the senior partner to our clients, you must be someone who builds trust in the boardroom, relevance in the feed and empowerment in an enthusiastic team. Leading multi-disciplinary teams across communications, social, creators, partnerships, experiential and project delivery, you will know how to translate brand ambition into sharp, actionable, culturally tuned work, ensuring all our activity ladders back to brand, audience and cultural intent. You create clarity, pace and momentum, driving retention, growth and creative excellence across your portfolio. Key Responsibilities Client + Stakeholder Leadership Act as the senior point of contact for flagship QSR, Hospitality and Leisure clients. Build trusted relationships with CMOs, brand teams and senior stakeholders. Understand client ambitions and translate them into sharp, actionable briefs. Provide a strong point of view on brand, culture, category and audience. Manage high-stakes conversations with clarity, confidence and commercial grounding. Strategic + Creative Impact Guide strategic direction across earned, owned and paid activity. Ensure all work is rooted in cultural intelligence and QSR/Hospitality and Leisure category understanding. Leading strategy, creative and production teams within the QSR/ Hospitality and Leisure department to deliver standout, culturally resonant campaigns that ladder into brand intention and business impact. Translate trends into insights that inform commercial and creative action. Commercial Ownership Own client account P&L across QSR, Hospitality and Leisure portfolios. Oversee scopes, budgets, forecasting, resourcing and profitability. Identify and grow organic opportunities across TFR's service lines. Lead proposals, renewals and new business pitches with commercial competence. Contribute to agency revenue planning, pipeline forecasting and leadership decisions. Ensure high commercial rigour across teams and accounts. Team Leadership + Development Manage, mentor and upskill a high-performance team. Lead multi-disciplinary teams across Social, Content, PR, Communications and Project Delivery. Set the tone for clarity, energy, pace and cultural curiosity. Ensure teams operate with accountability, strong communication and values-driven behaviour. Build a positive, ambitious and supportive team culture. Delivery Excellence Oversee seamless cross-functional delivery across multiple workstreams. Maintain standards of excellence across strategy, creative, comms, social and experiential. Support teams to identify risks early and course-correct. Champion integrated thinking and ensure all outputs meet TFR's bar for cultural impact. Skills, Experience + Mindset Minimum of 10 years experience in a client-facing role within a culture-first, creative, social or brand agency working with leading QSR and Hospitality brands. Experience running multi-workstream, integrated accounts across social, content, PR, creator and experiential. Strong commercial track record: P&L ownership, forecasting, growth and contract negotiation. Exceptional communication, presentation and influencing skills from C-suite to cross-functional teams. Deep cultural fluency with the ability to translate trends into strategic action. Strong problem-solving ability with sharp prioritisation and decision-making. Highly organised with strong budget management and commercial acumen. Strategic, commercially sharp and culturally tuned. Positive, proactive and solutions-led, even under pressure. Thrives in pace and excels in fast-moving client environments. Values-driven leader who brings energy, empathy and excellence. Collaborative and team-first but confident in senior leadership moments. Willing to be hands-on when needed and lead from the front. The Fitting Room started with less than £20 and a vision to build something different. That idea-to-execution mindset still defines us and is central to how we hire. We look for individuals with proven experience, strong drive and values that align with our culture. If you care deeply about your craft, live and breathe pop culture, and want to help shape an ambitious independent agency, get in touch.
Feb 06, 2026
Full time
About Us We create hype, demand + legacy. The Fitting Room is an award-winning, independent global culture and communications house. We design culturally iconic moments at the intersection of strategy, creativity and truth, building lasting connections between brands, culture and the people who shape it. We are fast, ambitious and deeply people-powered. Our work gets talked about because it always stands for something. Why This Role Exists The Business Director - Hospitality, QSR and Leisure, will lead their own division of the agency, bringing strategic direction, commercial leadership and cultural fluency to our clients operating in fast-moving, high-impact environments. This role exists to be the senior partner to our clients, you must be someone who builds trust in the boardroom, relevance in the feed and empowerment in an enthusiastic team. Leading multi-disciplinary teams across communications, social, creators, partnerships, experiential and project delivery, you will know how to translate brand ambition into sharp, actionable, culturally tuned work, ensuring all our activity ladders back to brand, audience and cultural intent. You create clarity, pace and momentum, driving retention, growth and creative excellence across your portfolio. Key Responsibilities Client + Stakeholder Leadership Act as the senior point of contact for flagship QSR, Hospitality and Leisure clients. Build trusted relationships with CMOs, brand teams and senior stakeholders. Understand client ambitions and translate them into sharp, actionable briefs. Provide a strong point of view on brand, culture, category and audience. Manage high-stakes conversations with clarity, confidence and commercial grounding. Strategic + Creative Impact Guide strategic direction across earned, owned and paid activity. Ensure all work is rooted in cultural intelligence and QSR/Hospitality and Leisure category understanding. Leading strategy, creative and production teams within the QSR/ Hospitality and Leisure department to deliver standout, culturally resonant campaigns that ladder into brand intention and business impact. Translate trends into insights that inform commercial and creative action. Commercial Ownership Own client account P&L across QSR, Hospitality and Leisure portfolios. Oversee scopes, budgets, forecasting, resourcing and profitability. Identify and grow organic opportunities across TFR's service lines. Lead proposals, renewals and new business pitches with commercial competence. Contribute to agency revenue planning, pipeline forecasting and leadership decisions. Ensure high commercial rigour across teams and accounts. Team Leadership + Development Manage, mentor and upskill a high-performance team. Lead multi-disciplinary teams across Social, Content, PR, Communications and Project Delivery. Set the tone for clarity, energy, pace and cultural curiosity. Ensure teams operate with accountability, strong communication and values-driven behaviour. Build a positive, ambitious and supportive team culture. Delivery Excellence Oversee seamless cross-functional delivery across multiple workstreams. Maintain standards of excellence across strategy, creative, comms, social and experiential. Support teams to identify risks early and course-correct. Champion integrated thinking and ensure all outputs meet TFR's bar for cultural impact. Skills, Experience + Mindset Minimum of 10 years experience in a client-facing role within a culture-first, creative, social or brand agency working with leading QSR and Hospitality brands. Experience running multi-workstream, integrated accounts across social, content, PR, creator and experiential. Strong commercial track record: P&L ownership, forecasting, growth and contract negotiation. Exceptional communication, presentation and influencing skills from C-suite to cross-functional teams. Deep cultural fluency with the ability to translate trends into strategic action. Strong problem-solving ability with sharp prioritisation and decision-making. Highly organised with strong budget management and commercial acumen. Strategic, commercially sharp and culturally tuned. Positive, proactive and solutions-led, even under pressure. Thrives in pace and excels in fast-moving client environments. Values-driven leader who brings energy, empathy and excellence. Collaborative and team-first but confident in senior leadership moments. Willing to be hands-on when needed and lead from the front. The Fitting Room started with less than £20 and a vision to build something different. That idea-to-execution mindset still defines us and is central to how we hire. We look for individuals with proven experience, strong drive and values that align with our culture. If you care deeply about your craft, live and breathe pop culture, and want to help shape an ambitious independent agency, get in touch.
Procurement Director - Northern Europe
CBRE Global Workplace Solutions / Data Center Solutions
ABOUT CBRE GLOBAL WORKPLACE SOLUTIONS CBRE Global Workplace Solutions (GWS) is part of the CBRE Group, employing more than 140,000 people worldwide. We deliver fully integrated real estate, facilities, and technology solutions for property owners, occupiers, and investors across the globe. As the world's leading provider of workplace solutions operating in 50 countries, GWS is committed to solving complex challenges at every stage of a facility's lifecycle. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. We offer our employees the best conditions to grow both professionally and personally, empowering them to realize their full potential throughout their careers. Join us now in London (hybrid role) and bring your unique talent and skills to our team! Tasks YOUR RESPONSIBILITIES We are seeking a seasoned procurement leader to provide strategic leadership and direction for our Local Global Workplace Solutions (GWS) business within the Northern Europe division. As a key member of the senior leadership team, you will drive business growth, financial performance, and operational excellence through effective procurement and supply chain management. The Northern Europe division encompasses Netherlands, Poland, Czech Republic, Slovakia, Denmark, Norway, Finland, Sweden, and Germany. The region has a significant supplier partner spend of approximately $400 million annually. Primary Objectives: As part of the senior leadership team, work alongside Operations, Finance, HR, ESG, QHSE and Commercial Directors to lead the business to achieve the business plan and long-term business strategies Accountable for leading procurement activities across the division including ensuring a fit for purpose supply chain, delivering, supporting sales and growth, enacting our Partner Excellence Programme (PEP) and establishing new business and ongoing operational activities Align business to deliver an agile and fit for purpose supply chain to win, retain and operate client contracts and services Improve CBRE overall performance via the integrated delivery model with partners, delivering a better value supply chain whilst reducing risk Typically responsible for a total spend over $400m across a portfolio of countries and divisions with a high degree of complexity. Key Tasks: Our Procurement Business Partnering approach enables the business to be faster, drives growth, ensures optimisation and delivers significant financial benefits. Key tasks include: Collaborating with the business to drive financial efficiencies including completing deep dive acitivites, strategic sourcing, utilizing TCO strategies and empowering the business to Better Buy. Supplier segmentation and consolidation to maximize our preferred partner compliance and Partner Excellence Program (PEP) benefits. Driving a fit for purpose supply chain to ensure adequate local and geographical coverage across a range of products and services within hard and soft facilities management. Driving our growth agenda in partnership with Supplier Partner including bespoke solutioning and hard landing, creating unique and industry leading model and collaborating on the latest innovations and technologies. Enabling the business to work more effectively and efficiently through training, business tools an templates, technology optimization and procure to pay enhancements. Act as the executive sponsor of all training and development programs that relate to Supply Chain and nurture effective employee engagement, succession planning and talent development. Requirements YOUR PROFILE CIPS qualified or equivalent experience providing strategic leadership and direction within a large and complex organization End to end Procurement core competencies including operations, legislation, strategic sourcing, category management, negotiation, financial analysis & commercial competency Proven capability of effectively organising, motivating and developing people in a complex, matrix-managed organisation Ambitious and driven to succeed with abundant energy and enthusiasm The ability to work with and influence a broad range of customers, stakeholders and supplier staff at senior levels A passion for delivering tangible and measurable results Strong commercial acumen and a proven track record of identifying and delivering substantial savings Experience of the FM market and in-depth knowledge of the FM supply chain Benefits OUR BENEFITS A future proof job opportunity with guaranteed development prospects in one of the fastest growing FM markets worldwide A demanding role with a broad range of responsibilities and a high level of real management autonomy Work in an exceptionally motivated team Excellent training opportunities with internationally recognized, state of the art certifications, plus a structured onboarding through our "Welcome Days" Attractive compensation with annual increases, a performance based bonus, and many other additional benefits An international working environment with inspiring cross-border career opportunities A friendly and collegial atmosphere paired with a dynamic and creative working culture DIVERSITY, OCCUPATIONAL SAFETY, and WORK LIFE BALANCE are part of our lived values! Do you need more reasons to join CBRE? Check out our awards: TOP Company 2026 (Kununu) Commitment to Diversity and Talent Development Award 2025 (Datacloud Global Awards) Outstanding Contribution to Skills and Training Award 2025 (DCS Awards) Best Data Centre Operator 2025 (Data Centre World Awards) Best Places to Work 2024 (GlobeSt) Best Workplace for Wellbeing 2024 (Indeed) Best Company for Career Growth 2024 (Wall Street Journal) ARE YOU THE PROCUREMENT DIRECTOR WE ARE LOOKING FOR? If yes, please submit your CV (no cover letter needed), including your availability and salary expectations, via our application system. EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability, or age. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI during the application and interview process.
Feb 06, 2026
Full time
ABOUT CBRE GLOBAL WORKPLACE SOLUTIONS CBRE Global Workplace Solutions (GWS) is part of the CBRE Group, employing more than 140,000 people worldwide. We deliver fully integrated real estate, facilities, and technology solutions for property owners, occupiers, and investors across the globe. As the world's leading provider of workplace solutions operating in 50 countries, GWS is committed to solving complex challenges at every stage of a facility's lifecycle. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. We offer our employees the best conditions to grow both professionally and personally, empowering them to realize their full potential throughout their careers. Join us now in London (hybrid role) and bring your unique talent and skills to our team! Tasks YOUR RESPONSIBILITIES We are seeking a seasoned procurement leader to provide strategic leadership and direction for our Local Global Workplace Solutions (GWS) business within the Northern Europe division. As a key member of the senior leadership team, you will drive business growth, financial performance, and operational excellence through effective procurement and supply chain management. The Northern Europe division encompasses Netherlands, Poland, Czech Republic, Slovakia, Denmark, Norway, Finland, Sweden, and Germany. The region has a significant supplier partner spend of approximately $400 million annually. Primary Objectives: As part of the senior leadership team, work alongside Operations, Finance, HR, ESG, QHSE and Commercial Directors to lead the business to achieve the business plan and long-term business strategies Accountable for leading procurement activities across the division including ensuring a fit for purpose supply chain, delivering, supporting sales and growth, enacting our Partner Excellence Programme (PEP) and establishing new business and ongoing operational activities Align business to deliver an agile and fit for purpose supply chain to win, retain and operate client contracts and services Improve CBRE overall performance via the integrated delivery model with partners, delivering a better value supply chain whilst reducing risk Typically responsible for a total spend over $400m across a portfolio of countries and divisions with a high degree of complexity. Key Tasks: Our Procurement Business Partnering approach enables the business to be faster, drives growth, ensures optimisation and delivers significant financial benefits. Key tasks include: Collaborating with the business to drive financial efficiencies including completing deep dive acitivites, strategic sourcing, utilizing TCO strategies and empowering the business to Better Buy. Supplier segmentation and consolidation to maximize our preferred partner compliance and Partner Excellence Program (PEP) benefits. Driving a fit for purpose supply chain to ensure adequate local and geographical coverage across a range of products and services within hard and soft facilities management. Driving our growth agenda in partnership with Supplier Partner including bespoke solutioning and hard landing, creating unique and industry leading model and collaborating on the latest innovations and technologies. Enabling the business to work more effectively and efficiently through training, business tools an templates, technology optimization and procure to pay enhancements. Act as the executive sponsor of all training and development programs that relate to Supply Chain and nurture effective employee engagement, succession planning and talent development. Requirements YOUR PROFILE CIPS qualified or equivalent experience providing strategic leadership and direction within a large and complex organization End to end Procurement core competencies including operations, legislation, strategic sourcing, category management, negotiation, financial analysis & commercial competency Proven capability of effectively organising, motivating and developing people in a complex, matrix-managed organisation Ambitious and driven to succeed with abundant energy and enthusiasm The ability to work with and influence a broad range of customers, stakeholders and supplier staff at senior levels A passion for delivering tangible and measurable results Strong commercial acumen and a proven track record of identifying and delivering substantial savings Experience of the FM market and in-depth knowledge of the FM supply chain Benefits OUR BENEFITS A future proof job opportunity with guaranteed development prospects in one of the fastest growing FM markets worldwide A demanding role with a broad range of responsibilities and a high level of real management autonomy Work in an exceptionally motivated team Excellent training opportunities with internationally recognized, state of the art certifications, plus a structured onboarding through our "Welcome Days" Attractive compensation with annual increases, a performance based bonus, and many other additional benefits An international working environment with inspiring cross-border career opportunities A friendly and collegial atmosphere paired with a dynamic and creative working culture DIVERSITY, OCCUPATIONAL SAFETY, and WORK LIFE BALANCE are part of our lived values! Do you need more reasons to join CBRE? Check out our awards: TOP Company 2026 (Kununu) Commitment to Diversity and Talent Development Award 2025 (Datacloud Global Awards) Outstanding Contribution to Skills and Training Award 2025 (DCS Awards) Best Data Centre Operator 2025 (Data Centre World Awards) Best Places to Work 2024 (GlobeSt) Best Workplace for Wellbeing 2024 (Indeed) Best Company for Career Growth 2024 (Wall Street Journal) ARE YOU THE PROCUREMENT DIRECTOR WE ARE LOOKING FOR? If yes, please submit your CV (no cover letter needed), including your availability and salary expectations, via our application system. EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability, or age. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI during the application and interview process.
WSP
Project Management Technical Director / Project Director- PMCM CI&U
WSP Birmingham, Staffordshire
Project Management Technical Director / Project Director- PMCM CI&U Birmingham, West Midlands, United Kingdom Hertford, Hertfordshire, United Kingdom Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Who We Are WSP is a global leader in engineering and professional services, delivering innovative solutions that shape communities and advance society. With over 75,000 employees worldwide, WSP combines technical excellence with a commitment to sustainability, diversity, and inclusion. Our award winning culture empowers professionals to tackle complex challenges and create a better future. What is PMCM Project, Commercial & Programme Management (PMCM) at WSP ensures successful project delivery through integrated management of scope, cost, schedule, and risk. Our team of over 400 professionals support clients from concept to completion, applying structured methodologies and digital tools to deliver resilient, efficient infrastructure. This team's current projects range from major highways, rail and light rail, urban infrastructure, civils, energy, flood, water, wind, carbon capture, nuclear, defence and large scale utilities projects. We are looking to strengthen our NEC ECC PM team in supporting all of these sectors with openings in project management at various levels across the UK. A little more about your role As a Project Director / Project Management Technical Director, you will play a pivotal leadership role within a rapidly growing Project Management, Programme Management and Construction Management (PMCM) business. You will provide strategic direction and oversight across major, complex programmes, while shaping, growing, and developing high performing project management teams across our sectors. You will be accountable for building organisational capability - setting standards, developing talent pipelines, and creating a strong culture of collaboration, performance, and professional excellence. Alongside senior project delivery accountability, you will act as a trusted adviser to clients, strengthening long term relationships, identifying growth opportunities, and expanding our project management and advisory offering, particularly in support of net zero and sustainability ambitions. Working closely with clients, senior stakeholders, and multidisciplinary leaders across project management, programme management, design, risk, PMO, cost and carbon management, planning, and information management, you will balance strategic leadership with hands on oversight of complex commissions. What we are looking for We are seeking a highly credible, values driven leader with a strong track record of building, leading, and scaling teams, combined with deep technical and commercial expertise. You will bring: Recognised project management qualifications (PMP, APM, PRINCE2 or equivalent) and extensive experience leading large scale, multidisciplinary infrastructure programmes, ideally across multiple sectors. Proven leadership at scale, including line management of senior project managers, team leaders and emerging talent, with demonstrable experience in coaching, mentoring, performance management, and developing future leaders. Exceptional stakeholder and client leadership skills, with the ability to operate at executive level, build trusted long term relationships, and position the business as a partner of choice. Strong commercial and business acumen, including responsibility for portfolio performance, cost and margin management, budget forecasting, and NEC3/4 ECC contract leadership (accreditation desirable), alongside experience overseeing change management and governance frameworks. Strategic resource and capability management expertise, including workforce planning, resource forecasting, and shaping organisational structures to support sustainable growth. The confidence and authority to set direction, challenge the status quo, and drive innovation, while consistently delivering high quality outcomes against demanding client and business KPIs. A clear commitment to professional development, sustainability, and positive impact within the civil infrastructure and construction sectors, alongside active contribution to WSP's wider strategic initiatives. A degree in a relevant technical discipline (civil engineering, project/construction management) or an equivalent combination of qualifications and significant relevant experience. Chartered status or a well advanced path to chartership, with current membership of relevant professional institutions (e.g. APM, MRICS, MCCIOB, MCIHT, CEng, MAPM, MICE) or equivalent experience, is highly desirable. Imagine a better future for you and a better future for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can.Apply today. Job Info Job Identification 79515 Posting Date 02/02/2026, 10:20 AM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Feb 06, 2026
Full time
Project Management Technical Director / Project Director- PMCM CI&U Birmingham, West Midlands, United Kingdom Hertford, Hertfordshire, United Kingdom Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Who We Are WSP is a global leader in engineering and professional services, delivering innovative solutions that shape communities and advance society. With over 75,000 employees worldwide, WSP combines technical excellence with a commitment to sustainability, diversity, and inclusion. Our award winning culture empowers professionals to tackle complex challenges and create a better future. What is PMCM Project, Commercial & Programme Management (PMCM) at WSP ensures successful project delivery through integrated management of scope, cost, schedule, and risk. Our team of over 400 professionals support clients from concept to completion, applying structured methodologies and digital tools to deliver resilient, efficient infrastructure. This team's current projects range from major highways, rail and light rail, urban infrastructure, civils, energy, flood, water, wind, carbon capture, nuclear, defence and large scale utilities projects. We are looking to strengthen our NEC ECC PM team in supporting all of these sectors with openings in project management at various levels across the UK. A little more about your role As a Project Director / Project Management Technical Director, you will play a pivotal leadership role within a rapidly growing Project Management, Programme Management and Construction Management (PMCM) business. You will provide strategic direction and oversight across major, complex programmes, while shaping, growing, and developing high performing project management teams across our sectors. You will be accountable for building organisational capability - setting standards, developing talent pipelines, and creating a strong culture of collaboration, performance, and professional excellence. Alongside senior project delivery accountability, you will act as a trusted adviser to clients, strengthening long term relationships, identifying growth opportunities, and expanding our project management and advisory offering, particularly in support of net zero and sustainability ambitions. Working closely with clients, senior stakeholders, and multidisciplinary leaders across project management, programme management, design, risk, PMO, cost and carbon management, planning, and information management, you will balance strategic leadership with hands on oversight of complex commissions. What we are looking for We are seeking a highly credible, values driven leader with a strong track record of building, leading, and scaling teams, combined with deep technical and commercial expertise. You will bring: Recognised project management qualifications (PMP, APM, PRINCE2 or equivalent) and extensive experience leading large scale, multidisciplinary infrastructure programmes, ideally across multiple sectors. Proven leadership at scale, including line management of senior project managers, team leaders and emerging talent, with demonstrable experience in coaching, mentoring, performance management, and developing future leaders. Exceptional stakeholder and client leadership skills, with the ability to operate at executive level, build trusted long term relationships, and position the business as a partner of choice. Strong commercial and business acumen, including responsibility for portfolio performance, cost and margin management, budget forecasting, and NEC3/4 ECC contract leadership (accreditation desirable), alongside experience overseeing change management and governance frameworks. Strategic resource and capability management expertise, including workforce planning, resource forecasting, and shaping organisational structures to support sustainable growth. The confidence and authority to set direction, challenge the status quo, and drive innovation, while consistently delivering high quality outcomes against demanding client and business KPIs. A clear commitment to professional development, sustainability, and positive impact within the civil infrastructure and construction sectors, alongside active contribution to WSP's wider strategic initiatives. A degree in a relevant technical discipline (civil engineering, project/construction management) or an equivalent combination of qualifications and significant relevant experience. Chartered status or a well advanced path to chartership, with current membership of relevant professional institutions (e.g. APM, MRICS, MCCIOB, MCIHT, CEng, MAPM, MICE) or equivalent experience, is highly desirable. Imagine a better future for you and a better future for us all. Join our close knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can.Apply today. Job Info Job Identification 79515 Posting Date 02/02/2026, 10:20 AM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Senior Associate Director, Marketing, Italy (12-Month FTC)
LGBT Great
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity As Senior Associate Director, Marketing Italy, you are responsible for leading the strategy, development, and execution of Janus Henderson's marketing activity for the Italian market. This is a 12 month maternity cover role, partnering closely with Sales, Product, Compliance, and the wider EMEA & LatAm marketing organisation to deliver integrated, high quality, market relevant campaigns that drive brand visibility, product awareness, and commercial outcomes. The position requires deep knowledge of the Italian wholesale and institutional landscape, excellent stakeholder management, and the ability to translate business goals into clear, measurable marketing plans. Own and lead the Italian marketing strategy, ensuring alignment with regional commercial objectives and global brand priorities. Develop hooks and conversion journeys that support sales outreach, such as value added email and gated content initiatives. Work closely with the Italy sales team to understand client needs and create tools that deepen engagement. Strong understanding of product and strategic priorities for the business and link these to marketing campaigns. Initiate/contribute to and lead complex marketing campaigns, initiatives and projects, based on an appropriate client segmentation for defined distribution channels. Partner with regional colleagues to ensure consistency across markets while tailoring appropriately for Italy. Manage external suppliers and agencies as required. Analyse campaign performance, client engagement data, and sales feedback to inform continuous improvement. Present insights and recommendations to senior stakeholders to drive better outcomes. Work with compliance internally to ensure all relevant marketing materials and collateral comply with all relevant regulatory requirements. Carry out additional duties as assigned. What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Must have skills Extensive experience in asset management marketing with deep understanding of the Italian market. Proven ability to lead complex, multi channel marketing campaigns end to end. Strong stakeholder management and cross functional collaboration. Strategic thinker with strong attention to executional detail. Ability to work under time pressure while maintaining high quality standards. Highly creative, with the ability to translate insights and business needs into compelling marketing concepts and differentiated ideas. Deadline driven, able to manage multiple priorities simultaneously while maintaining high quality standards. Problem solving skills and comfortable escalating. Good planning and project management skills. Excellent written and verbal communication skills. Fluent in Italian. Ability to work effectively as part of a team. Client centric approach through all marketing work. Question practices and requirements to ensure best practice and value add. Nice to have skills Excellent writing/editing skills Able to adapt content to relevant media and audience Understanding of relevant channel audiences Knowledge of risk and compliance factors Budget management Presentation skills Able to work independently and on complex and important projects Project management Supervisory responsibilities Yes Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses Annual Bonus Opportunity Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the "Why Join Us" section on the career page. Equal Opportunity Employer Statement Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Regulatory Obligations You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. Code of Ethics You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position.
Feb 06, 2026
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity As Senior Associate Director, Marketing Italy, you are responsible for leading the strategy, development, and execution of Janus Henderson's marketing activity for the Italian market. This is a 12 month maternity cover role, partnering closely with Sales, Product, Compliance, and the wider EMEA & LatAm marketing organisation to deliver integrated, high quality, market relevant campaigns that drive brand visibility, product awareness, and commercial outcomes. The position requires deep knowledge of the Italian wholesale and institutional landscape, excellent stakeholder management, and the ability to translate business goals into clear, measurable marketing plans. Own and lead the Italian marketing strategy, ensuring alignment with regional commercial objectives and global brand priorities. Develop hooks and conversion journeys that support sales outreach, such as value added email and gated content initiatives. Work closely with the Italy sales team to understand client needs and create tools that deepen engagement. Strong understanding of product and strategic priorities for the business and link these to marketing campaigns. Initiate/contribute to and lead complex marketing campaigns, initiatives and projects, based on an appropriate client segmentation for defined distribution channels. Partner with regional colleagues to ensure consistency across markets while tailoring appropriately for Italy. Manage external suppliers and agencies as required. Analyse campaign performance, client engagement data, and sales feedback to inform continuous improvement. Present insights and recommendations to senior stakeholders to drive better outcomes. Work with compliance internally to ensure all relevant marketing materials and collateral comply with all relevant regulatory requirements. Carry out additional duties as assigned. What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Must have skills Extensive experience in asset management marketing with deep understanding of the Italian market. Proven ability to lead complex, multi channel marketing campaigns end to end. Strong stakeholder management and cross functional collaboration. Strategic thinker with strong attention to executional detail. Ability to work under time pressure while maintaining high quality standards. Highly creative, with the ability to translate insights and business needs into compelling marketing concepts and differentiated ideas. Deadline driven, able to manage multiple priorities simultaneously while maintaining high quality standards. Problem solving skills and comfortable escalating. Good planning and project management skills. Excellent written and verbal communication skills. Fluent in Italian. Ability to work effectively as part of a team. Client centric approach through all marketing work. Question practices and requirements to ensure best practice and value add. Nice to have skills Excellent writing/editing skills Able to adapt content to relevant media and audience Understanding of relevant channel audiences Knowledge of risk and compliance factors Budget management Presentation skills Able to work independently and on complex and important projects Project management Supervisory responsibilities Yes Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses Annual Bonus Opportunity Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on company profits. Individual bonuses are determined based on Company, department, team and individual performance. Benefits Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the "Why Join Us" section on the career page. Equal Opportunity Employer Statement Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual, gender identity, national origin, disability or veteran status. All applications are subject to background checks. Regulatory Obligations You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. Code of Ethics You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position.
Regional Marketing Director Integrated Solution - EMEA
BIOMERIEUX sa Basingstoke, Hampshire
A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For more than 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution network. Come and join a family-owned global company with a long-term vision, and a human-centered culture. We are looking for a Regional Marketing Director Integrated Solution - EMEA who will work and grow within the Clinical Operations department and will report to the VP Clinical Marketing EMEA. The position is offered under an open-ended contract and may be based in any EMEA country where bioMérieux operates, with an expected travel requirement of approximately 30% across the region. What will be your responsibilities? You play a key regional marketing leadership role, responsible for shaping and executing the EMEA marketing strategy across our Integrated Solutions strategic product range, managing by influence across the Region. You provide a critical regional layer between Global Marketing Product & Market Management teams and cluster-level Marketing teams. You are designed to cascade Global Marketing strategy, regionalize it while defining priorities, consolidate market insights from the field to feedback the Global team, streamline operations, and ensure consistent yet locally relevant execution. You will play an active role in launch planning of Data & IT solutions and consultancy services, regional commercialization strategies, and cross-functional alignment-ensuring that both global strategic intent and local commercial realities are accounted for. This position is critical to deliver additional value to both global and local organizations, while managing the high level of heterogeneity and complexity of the EMEA Region (125 countries - 2.5+ bn inhabitants - 65+ main languages - a large variety of healthcare delivery systems across the Region). Your main missions will be the following: Regional Strategy & Planning Align regional priorities with global objectives, ensuring both customer-centricity and commercial relevance. Consolidate and synthesize local market inputs to provide feedback to Global Marketing teams in order to inform product development/LCM strategy and to allow strategy adaptation. Serve as the connector across clusters to ensure consistent franchise direction in EMEA and sharing of best practice. Launch Management Lead regional coordination for new product launches; ensure readiness across markets and functions. Deploy the new Launch Excellence process in the Region in partnership with Global Strategic Marketing teams. Drive alignment with global launch plans while enabling appropriate localization for market impact. Track launch performance and provide feedback for continuous improvement. Global & Local Collaboration Act as the primary regional interface for Global Product & Market Management, ensuring bidirectional flow of insights and alignment on portfolio priorities. Partner closely with country Marketing teams to ensure effective execution and market activation. Facilitate internal communications across the marketing organization to maintain transparency, reduce duplication, and drive engagement. Operational Effectiveness Identify opportunities to centralize or harmonize marketing activities across clusters to drive scale and efficiency. Ensure consistent messaging, positioning, marketing methods and materials are used across markets, with flexibility for local adaptation. Promote cross-market best practice sharing and capability development. Drive & Management by Influence Lead through influence by fostering strong, trust-based relationships across global, regional, and local marketing teams. Serve as a strategic connector and advisor, aligning diverse priorities and perspectives without direct authority. Proactively navigate a matrixed environment to drive alignment especially with the Microbiology and Molecular Franchises to ensure that MAESTRIA, CLARION, FIREWORKS and LUMED is fully leveraged by Franchises and local teams as competitive differentiation in the field. Use exceptional communication and negotiation skills to gain buy-in, resolve conflicts, and enable cross-functional collaboration for consistent and effective market activation. Who are you? You hold a Master's degree in Marketing, Life Sciences, Business, or a related field. You bring 7-10 years of progressive experience in marketing within the IVD industry, specifically in the Integrated Solutions field. You have experience in cross country roles, with a demonstrated ability to navigate a complex matrixed environment. You have a track record of successful product launches. You demonstrate strong business acumen, analytical thinking, and communication skills. You are fluent in English; additional European language(s) are considered a plus. You are willing to travel within the region when required (approximately 30%). bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.
Feb 05, 2026
Full time
A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For more than 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution network. Come and join a family-owned global company with a long-term vision, and a human-centered culture. We are looking for a Regional Marketing Director Integrated Solution - EMEA who will work and grow within the Clinical Operations department and will report to the VP Clinical Marketing EMEA. The position is offered under an open-ended contract and may be based in any EMEA country where bioMérieux operates, with an expected travel requirement of approximately 30% across the region. What will be your responsibilities? You play a key regional marketing leadership role, responsible for shaping and executing the EMEA marketing strategy across our Integrated Solutions strategic product range, managing by influence across the Region. You provide a critical regional layer between Global Marketing Product & Market Management teams and cluster-level Marketing teams. You are designed to cascade Global Marketing strategy, regionalize it while defining priorities, consolidate market insights from the field to feedback the Global team, streamline operations, and ensure consistent yet locally relevant execution. You will play an active role in launch planning of Data & IT solutions and consultancy services, regional commercialization strategies, and cross-functional alignment-ensuring that both global strategic intent and local commercial realities are accounted for. This position is critical to deliver additional value to both global and local organizations, while managing the high level of heterogeneity and complexity of the EMEA Region (125 countries - 2.5+ bn inhabitants - 65+ main languages - a large variety of healthcare delivery systems across the Region). Your main missions will be the following: Regional Strategy & Planning Align regional priorities with global objectives, ensuring both customer-centricity and commercial relevance. Consolidate and synthesize local market inputs to provide feedback to Global Marketing teams in order to inform product development/LCM strategy and to allow strategy adaptation. Serve as the connector across clusters to ensure consistent franchise direction in EMEA and sharing of best practice. Launch Management Lead regional coordination for new product launches; ensure readiness across markets and functions. Deploy the new Launch Excellence process in the Region in partnership with Global Strategic Marketing teams. Drive alignment with global launch plans while enabling appropriate localization for market impact. Track launch performance and provide feedback for continuous improvement. Global & Local Collaboration Act as the primary regional interface for Global Product & Market Management, ensuring bidirectional flow of insights and alignment on portfolio priorities. Partner closely with country Marketing teams to ensure effective execution and market activation. Facilitate internal communications across the marketing organization to maintain transparency, reduce duplication, and drive engagement. Operational Effectiveness Identify opportunities to centralize or harmonize marketing activities across clusters to drive scale and efficiency. Ensure consistent messaging, positioning, marketing methods and materials are used across markets, with flexibility for local adaptation. Promote cross-market best practice sharing and capability development. Drive & Management by Influence Lead through influence by fostering strong, trust-based relationships across global, regional, and local marketing teams. Serve as a strategic connector and advisor, aligning diverse priorities and perspectives without direct authority. Proactively navigate a matrixed environment to drive alignment especially with the Microbiology and Molecular Franchises to ensure that MAESTRIA, CLARION, FIREWORKS and LUMED is fully leveraged by Franchises and local teams as competitive differentiation in the field. Use exceptional communication and negotiation skills to gain buy-in, resolve conflicts, and enable cross-functional collaboration for consistent and effective market activation. Who are you? You hold a Master's degree in Marketing, Life Sciences, Business, or a related field. You bring 7-10 years of progressive experience in marketing within the IVD industry, specifically in the Integrated Solutions field. You have experience in cross country roles, with a demonstrated ability to navigate a complex matrixed environment. You have a track record of successful product launches. You demonstrate strong business acumen, analytical thinking, and communication skills. You are fluent in English; additional European language(s) are considered a plus. You are willing to travel within the region when required (approximately 30%). bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.
St Mungo's
Director of Property Services
St Mungo's
Are you a forward-thinking leader ready to take on a rewarding challenge and drive positive change? We are looking for a strategic leader to join us as Director of Property Services. As a housing association and homelessness charity, our ambition is to end homelessness for good. Safe, comfortable and sustainable homes are fundamental to helping people rebuild their lives, and our Property Services teams play a vital role in making that happen. The role offers the opportunity to lead a multidisciplinary service with strategic oversight of repairs, fire and building safety, landlord compliance, sustainability, reinvestment and housing services. You will provide strategic leadership across Property and Housing Services, ensuring high-quality, safe and compliant service delivery while shaping investment that reflects resident priorities and regulatory requirements. The role also involves driving continuous improvement and managing risk to ensure the asset portfolio performs effectively over the long term, alongside leading the development and delivery of key organisational strategies and programmes. Working closely with the Executive Director of Client Services and fellow Service Directors, you will build strong internal and external relationships to deliver value for money and support an integrated supported housing service that meets residents' housing and support needs. Flexible working We support flexible and agile working. The role is London-based, with an expectation of working from our Central Office at least two days per week to support collaboration, leadership, training and relationship-building. Our Central Office is currently located in Tower Hill and is scheduled to relocate to a new space in Farringdon in summer 2026. About you You will bring substantial senior-level experience of leading property or asset management functions, with a proven ability to provide strategic leadership across asset management, compliance and service delivery. A strong understanding of the legislative and regulatory framework within a supported or social housing environment will be essential, alongside a track record of developing and delivering asset management and sustainability strategies and complex improvement programmes. Significant experience of financial planning, budgeting and performance management will underpin your approach, with clear evidence of driving value for money and effective use of assets. You will be an engaging and credible leader, able to motivate high-performing teams and communicate clearly at senior level, including with Boards and external stakeholders. Strong influencing and relationship-building skills, resilience under pressure and a commitment to involving residents in service improvement will be central to your success, alongside a genuine alignment with St Mungo's purpose and values. How to apply To view the job description and guidance on completing your application form, please click on the 'document' tab on the advert page on our website. When you're ready to apply click the 'Apply Now' Button to submit your CV and Supporting Statement. Closing date: 10am on 9 February 2026. We will be holding colleague panels week of 16 February 2026, followed by interviews from 23 February 2026 We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
Feb 05, 2026
Full time
Are you a forward-thinking leader ready to take on a rewarding challenge and drive positive change? We are looking for a strategic leader to join us as Director of Property Services. As a housing association and homelessness charity, our ambition is to end homelessness for good. Safe, comfortable and sustainable homes are fundamental to helping people rebuild their lives, and our Property Services teams play a vital role in making that happen. The role offers the opportunity to lead a multidisciplinary service with strategic oversight of repairs, fire and building safety, landlord compliance, sustainability, reinvestment and housing services. You will provide strategic leadership across Property and Housing Services, ensuring high-quality, safe and compliant service delivery while shaping investment that reflects resident priorities and regulatory requirements. The role also involves driving continuous improvement and managing risk to ensure the asset portfolio performs effectively over the long term, alongside leading the development and delivery of key organisational strategies and programmes. Working closely with the Executive Director of Client Services and fellow Service Directors, you will build strong internal and external relationships to deliver value for money and support an integrated supported housing service that meets residents' housing and support needs. Flexible working We support flexible and agile working. The role is London-based, with an expectation of working from our Central Office at least two days per week to support collaboration, leadership, training and relationship-building. Our Central Office is currently located in Tower Hill and is scheduled to relocate to a new space in Farringdon in summer 2026. About you You will bring substantial senior-level experience of leading property or asset management functions, with a proven ability to provide strategic leadership across asset management, compliance and service delivery. A strong understanding of the legislative and regulatory framework within a supported or social housing environment will be essential, alongside a track record of developing and delivering asset management and sustainability strategies and complex improvement programmes. Significant experience of financial planning, budgeting and performance management will underpin your approach, with clear evidence of driving value for money and effective use of assets. You will be an engaging and credible leader, able to motivate high-performing teams and communicate clearly at senior level, including with Boards and external stakeholders. Strong influencing and relationship-building skills, resilience under pressure and a commitment to involving residents in service improvement will be central to your success, alongside a genuine alignment with St Mungo's purpose and values. How to apply To view the job description and guidance on completing your application form, please click on the 'document' tab on the advert page on our website. When you're ready to apply click the 'Apply Now' Button to submit your CV and Supporting Statement. Closing date: 10am on 9 February 2026. We will be holding colleague panels week of 16 February 2026, followed by interviews from 23 February 2026 We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
Director, Financial Operations (Fixed Term Contract)
OneOcean Group
Overview Application Deadline: 2 April 2026 Department: Finance Employment Type: Fixed Term Contract Location: UK Remote Reporting To: Senior Director Financial Control Description Discover OneOcean: OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd's Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world's most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world. Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance. Why Join OneOcean Crew? Legacy & Innovation: We were created more than 260 years ago as the world's first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Director, Financial Operations Director, Financial Operations is a global role, leading the combined financial operations teams across the UK, Canada, Europe, Singapore and the Philippines. The role needs to be able to manage across these locations, and therefore the location is flexible & reports to Senior Director, Financial Control, based in the UK. You will oversee and enhance the performance of the Finance Operations team, ensuring efficient and effective financial processes and improving internal controls and the organisation's working capital. You will be responsible for leading and managing the Accounts Payable, Accounts Receivable and Billing global teams. This role involves overseeing the day-to-day financial operations, ensuring compliance with financial regulations, and implementing process improvements to enhance efficiency and accuracy. You will work closely with the Senior Director, Financial Control and other internal stakeholders to support the company's financial goals and strategic initiatives. Please note this is a 10 month fixed term contract Key Responsibilities Financial Operations: Oversee all aspects of financial operations, including accounts payable, accounts receivable and billing functions Compliance: Ensure compliance with financial regulations, accounting standards, and internal policies. Process Improvement: Identify and implement improvements in financial processes and systems to enhance efficiency and accuracy. Control Environment: Ensure a strong documented control environment, with clearly identified risks and controls and desktop procedures for the transactional teams Team Management: Lead, mentor, and develop the finance operations team. Performance Management: Ensure a clear set of KPI's are in place for all processes, which are tracked against targets and actions taken to address any adverse trends. Audit Coordination: Coordinate with external auditors and manage the audit process. Stakeholder Collaboration: Work with internal stakeholders to provide financial insights and support business initiatives. Risk Management: Identify financial risks and develop mitigation strategies. Skills, Knowledge & Expertise Educational Attainment Bachelor's degree in business, Marketing, Finance, or a related field. Professional Background Extensive experience in finance operations, with at least 5 years in a leadership role. Expected Areas of Competence: Strong Understanding of Financial Regulations and Compliance. Knowledge of financial regulations (IFRS, GAAP) and compliance requirements. Ability to identify compliance risks and implement mitigation strategies. Experience in preparing for audits and ensuring adherence to standards. Excellent Analytical and Problem-Solving Skills Proficient in analysing financial data to identify trends and areas for improvement. Critical thinking skills for developing actionable solutions. Experience in creating clear, insightful financial reports. Proven Ability to Lead and Develop High-Performing Teams Experienced in managing and mentoring teams to foster accountability. Skilled in setting goals and providing feedback to drive performance. Committed to identifying and nurturing talent for growth. Exceptional Communication and Collaboration Skills Ability to convey complex financial information clearly to diverse audiences. Proven track record of cross-functional collaboration to achieve goals. Strong interpersonal skills for building relationships with stakeholders. Experience with Financial Software and Systems, Including ERP Systems Familiarity with financial software and ERP systems (e.g., SAP, Oracle). Experience in implementing and optimising financial systems. Ability to leverage technology for accurate data management and reporting. Job Benefits Private Medical Insurance: Private Medical Insurance: Comprehensive medical insurance, 24/7 GP helpline, and perks like cinema nights, coffee treats, Apple watch offers, fitness discounts, and spa indulgences. BUPA's Cashback: BUPA's Cashback: Get cashback on dental, eyewear, physio, and enjoy thorough BUPA health assessments to keep you in prime sailing condition. Employee Assistance Programme - from confidential counselling to financial and legal guidance. Aviva Pensions: Matching pension contribution up to 5% Life Assurance: Secure 4x your base salary.
Feb 05, 2026
Full time
Overview Application Deadline: 2 April 2026 Department: Finance Employment Type: Fixed Term Contract Location: UK Remote Reporting To: Senior Director Financial Control Description Discover OneOcean: OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd's Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world's most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world. Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance. Why Join OneOcean Crew? Legacy & Innovation: We were created more than 260 years ago as the world's first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Director, Financial Operations Director, Financial Operations is a global role, leading the combined financial operations teams across the UK, Canada, Europe, Singapore and the Philippines. The role needs to be able to manage across these locations, and therefore the location is flexible & reports to Senior Director, Financial Control, based in the UK. You will oversee and enhance the performance of the Finance Operations team, ensuring efficient and effective financial processes and improving internal controls and the organisation's working capital. You will be responsible for leading and managing the Accounts Payable, Accounts Receivable and Billing global teams. This role involves overseeing the day-to-day financial operations, ensuring compliance with financial regulations, and implementing process improvements to enhance efficiency and accuracy. You will work closely with the Senior Director, Financial Control and other internal stakeholders to support the company's financial goals and strategic initiatives. Please note this is a 10 month fixed term contract Key Responsibilities Financial Operations: Oversee all aspects of financial operations, including accounts payable, accounts receivable and billing functions Compliance: Ensure compliance with financial regulations, accounting standards, and internal policies. Process Improvement: Identify and implement improvements in financial processes and systems to enhance efficiency and accuracy. Control Environment: Ensure a strong documented control environment, with clearly identified risks and controls and desktop procedures for the transactional teams Team Management: Lead, mentor, and develop the finance operations team. Performance Management: Ensure a clear set of KPI's are in place for all processes, which are tracked against targets and actions taken to address any adverse trends. Audit Coordination: Coordinate with external auditors and manage the audit process. Stakeholder Collaboration: Work with internal stakeholders to provide financial insights and support business initiatives. Risk Management: Identify financial risks and develop mitigation strategies. Skills, Knowledge & Expertise Educational Attainment Bachelor's degree in business, Marketing, Finance, or a related field. Professional Background Extensive experience in finance operations, with at least 5 years in a leadership role. Expected Areas of Competence: Strong Understanding of Financial Regulations and Compliance. Knowledge of financial regulations (IFRS, GAAP) and compliance requirements. Ability to identify compliance risks and implement mitigation strategies. Experience in preparing for audits and ensuring adherence to standards. Excellent Analytical and Problem-Solving Skills Proficient in analysing financial data to identify trends and areas for improvement. Critical thinking skills for developing actionable solutions. Experience in creating clear, insightful financial reports. Proven Ability to Lead and Develop High-Performing Teams Experienced in managing and mentoring teams to foster accountability. Skilled in setting goals and providing feedback to drive performance. Committed to identifying and nurturing talent for growth. Exceptional Communication and Collaboration Skills Ability to convey complex financial information clearly to diverse audiences. Proven track record of cross-functional collaboration to achieve goals. Strong interpersonal skills for building relationships with stakeholders. Experience with Financial Software and Systems, Including ERP Systems Familiarity with financial software and ERP systems (e.g., SAP, Oracle). Experience in implementing and optimising financial systems. Ability to leverage technology for accurate data management and reporting. Job Benefits Private Medical Insurance: Private Medical Insurance: Comprehensive medical insurance, 24/7 GP helpline, and perks like cinema nights, coffee treats, Apple watch offers, fitness discounts, and spa indulgences. BUPA's Cashback: BUPA's Cashback: Get cashback on dental, eyewear, physio, and enjoy thorough BUPA health assessments to keep you in prime sailing condition. Employee Assistance Programme - from confidential counselling to financial and legal guidance. Aviva Pensions: Matching pension contribution up to 5% Life Assurance: Secure 4x your base salary.
Head of SWIFT Engineering
LGBT Great
Overview Job title: Head of SWIFT Engineering Role type: Permanent Corporate Title: Executive Director Department: Wholesale Data Technology Location: London (Hybrid) Highly important - Must be technical, having lead teams of developers, extensive hands on personal SWIFT experience and now managing people. This is not a Product/Programme/Project management position. This is heading up a technical team. Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Department Overview Payments Technology is a mission-critical function within the Wholesale Operations Technology Division, responsible for delivering comprehensive global payments infrastructure and solutions that enable seamless financial transactions across the organization's worldwide operations. Operating through a globally distributed model, the team provides essential payments processing capabilities, SWIFT connectivity, and financial messaging services that underpin the organization's core Wholesale banking operations and strategic initiatives. The team structure comprises highly skilled SWIFT Engineers, Payments Infrastructure Specialists, and Product Owners. The team hold responsibility for executing and delivering complex, high-impact payments technology initiatives across the division, ensuring alignment with business objectives, regulatory requirements, and technological capabilities. Working in close collaboration with Global Markets, Operations, Cash Management, and Compliance teams, Payments Technology maintains strategic partnerships across the organization. The team's effectiveness is built upon strong stakeholder relationships and executive sponsorship within the business lines. Additionally, the function maintains robust partnerships with SWIFT, correspondent banks, payment networks, and technology vendors, ensuring the delivery of cutting-edge payments solutions that meet evolving business and regulatory requirements. This collaborative approach, combined with deep technical expertise in payments infrastructure and strategic vision, enables Payments Technology to deliver innovative solutions while maintaining operational excellence, regulatory compliance, and 24/7 availability across the global enterprise. Role Overview The role is for an Executive Director to lead our Global Payments function (specifically the SWIFT Engineers), reporting directly to the Global Head of Wholesale Operations Technology. This executive-level position represents a transformational leadership opportunity to drive the strategic vision and implementation of next-generation payments infrastructure that will serve our Wholesale Banking operations worldwide. The successful candidate will be responsible for establishing the technical direction, organizational strategy, and operational excellence required to deliver cutting-edge payments technology that positions our organization at the forefront of global financial services. As Executive Director of Payments Technology, you will serve as the senior executive responsible for conceptualizing, designing, and implementing comprehensive payments infrastructure solutions that meet the evolving needs of our Wholesale Banking business. This role demands a visionary leader who can seamlessly integrate strategic business acumen with deep technical expertise in SWIFT messaging, payments processing, and financial infrastructure to deliver transformational capabilities across multiple business lines, geographic regions, and regulatory environments. You will lead a global team of SWIFT engineers, payments specialists, and technical professionals while collaborating closely with senior stakeholders across the organization to ensure alignment with business objectives and regulatory requirements. Responsibilities Define and execute the strategic vision and technical roadmap for Global Payments Technology infrastructure (primarily SWIFT), ensuring alignment with Wholesale Banking business objectives and long-term organizational goals Lead cross-functional collaboration with Global Markets, Compliance, Operations and Cash Management business lines to identify requirements, design solutions, and implement payments capabilities that drive competitive advantage and operational efficiency Establish and oversee the technical direction and architectural standards for SWIFT infrastructure, including Swift Alliance Access, Gateways, and messaging platforms, ensuring scalability, security, and regulatory compliance across all jurisdictions Build, mentor, and lead a high-performing global team of SWIFT engineers, payments infrastructure specialists, and technical professionals, fostering a culture of innovation and excellence Drive the development and implementation of comprehensive payments governance frameworks, compliance standards, and operational procedures that ensure transaction integrity and regulatory adherence Optimize existing AML technology solutions and their integration with payments infrastructure to enhance transaction monitoring effectiveness, sanctions screening accuracy, and regulatory reporting capabilities while ensuring comprehensive financial crime compliance across all payment workflows Partner with senior executives, business leaders, and technology stakeholders to translate complex payments requirements into scalable technical solutions and strategic initiatives Oversee budget planning, resource allocation, and vendor management for all Payments Technology initiatives, ensuring optimal return on investment and cost efficiency Establish key performance indicators, success metrics, and reporting frameworks to measure infrastructure performance, business impact, and strategic value delivery across payments operations Lead the evaluation, selection, and implementation of payments technologies, SWIFT upgrades, and compliance solutions that enhance capabilities and maintain competitive positioning Ensure robust risk management, security protocols, business continuity, and disaster recovery capabilities are embedded throughout the payments infrastructure Implement comprehensive monitoring frameworks and operational controls to ensure platform resiliency, data integrity, and uninterrupted SWIFT message processing through real-time system health monitoring, automated alerting, and robust recovery procedures while maintaining the highest levels of data accuracy and completeness Manage relationships with SWIFT, correspondent banks, vendor partners, payment networks, and regulatory bodies to ensure optimal connectivity and compliance Drive digital transformation initiatives including real-time payments, API connectivity, and emerging payments technologies Skills, experience, qualifications and knowledge required Management and leadership experience in financial services payments technology, with experience in a senior executive role focused on SWIFT infrastructure and global payments platforms Proven track record of successfully designing, building, and implementing large-scale payments infrastructure specifically for Wholesale Banking or Investment Banking environments Deep expertise in SWIFT messaging standards (MT and MX formats), Swift Alliance Access, SWIFT gateways, and related payments infrastructure technologies Comprehensive understanding of global payments ecosystems, including correspondent banking, Compliance, cash management, and regulatory compliance requirements (Crest, financial screening applications, sanctions compliance) Demonstrated success in leading large, geographically distributed technical teams and managing complex, multi-year payments technology transformation programs Strong financial acumen with experience in budget management, P&L responsibility, and demonstrating ROI for large-scale payments technology investments Exceptional communication and presentation skills with the ability to influence senior stakeholders, regulators, and external partners Advanced degree in Computer Science, Engineering, Finance, or related field; MBA or equivalent business qualification preferred Proven ability to drive organizational change, establish new operating models, and build consensus across complex matrix organizations in payments environments Experience with vendor management, strategic partnerships with SWIFT and payment networks, and technology procurement processes for enterprise-scale implementations Deep knowledge of payments regulations, compliance frameworks, and risk management practices across multiple jurisdictions Understanding of emerging payments technologies including real-time payments, digital currencies, and API-based payment solutions Nomura competencies Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Makeing Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inclusion Respect DEI . click apply for full job details
Feb 05, 2026
Full time
Overview Job title: Head of SWIFT Engineering Role type: Permanent Corporate Title: Executive Director Department: Wholesale Data Technology Location: London (Hybrid) Highly important - Must be technical, having lead teams of developers, extensive hands on personal SWIFT experience and now managing people. This is not a Product/Programme/Project management position. This is heading up a technical team. Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Department Overview Payments Technology is a mission-critical function within the Wholesale Operations Technology Division, responsible for delivering comprehensive global payments infrastructure and solutions that enable seamless financial transactions across the organization's worldwide operations. Operating through a globally distributed model, the team provides essential payments processing capabilities, SWIFT connectivity, and financial messaging services that underpin the organization's core Wholesale banking operations and strategic initiatives. The team structure comprises highly skilled SWIFT Engineers, Payments Infrastructure Specialists, and Product Owners. The team hold responsibility for executing and delivering complex, high-impact payments technology initiatives across the division, ensuring alignment with business objectives, regulatory requirements, and technological capabilities. Working in close collaboration with Global Markets, Operations, Cash Management, and Compliance teams, Payments Technology maintains strategic partnerships across the organization. The team's effectiveness is built upon strong stakeholder relationships and executive sponsorship within the business lines. Additionally, the function maintains robust partnerships with SWIFT, correspondent banks, payment networks, and technology vendors, ensuring the delivery of cutting-edge payments solutions that meet evolving business and regulatory requirements. This collaborative approach, combined with deep technical expertise in payments infrastructure and strategic vision, enables Payments Technology to deliver innovative solutions while maintaining operational excellence, regulatory compliance, and 24/7 availability across the global enterprise. Role Overview The role is for an Executive Director to lead our Global Payments function (specifically the SWIFT Engineers), reporting directly to the Global Head of Wholesale Operations Technology. This executive-level position represents a transformational leadership opportunity to drive the strategic vision and implementation of next-generation payments infrastructure that will serve our Wholesale Banking operations worldwide. The successful candidate will be responsible for establishing the technical direction, organizational strategy, and operational excellence required to deliver cutting-edge payments technology that positions our organization at the forefront of global financial services. As Executive Director of Payments Technology, you will serve as the senior executive responsible for conceptualizing, designing, and implementing comprehensive payments infrastructure solutions that meet the evolving needs of our Wholesale Banking business. This role demands a visionary leader who can seamlessly integrate strategic business acumen with deep technical expertise in SWIFT messaging, payments processing, and financial infrastructure to deliver transformational capabilities across multiple business lines, geographic regions, and regulatory environments. You will lead a global team of SWIFT engineers, payments specialists, and technical professionals while collaborating closely with senior stakeholders across the organization to ensure alignment with business objectives and regulatory requirements. Responsibilities Define and execute the strategic vision and technical roadmap for Global Payments Technology infrastructure (primarily SWIFT), ensuring alignment with Wholesale Banking business objectives and long-term organizational goals Lead cross-functional collaboration with Global Markets, Compliance, Operations and Cash Management business lines to identify requirements, design solutions, and implement payments capabilities that drive competitive advantage and operational efficiency Establish and oversee the technical direction and architectural standards for SWIFT infrastructure, including Swift Alliance Access, Gateways, and messaging platforms, ensuring scalability, security, and regulatory compliance across all jurisdictions Build, mentor, and lead a high-performing global team of SWIFT engineers, payments infrastructure specialists, and technical professionals, fostering a culture of innovation and excellence Drive the development and implementation of comprehensive payments governance frameworks, compliance standards, and operational procedures that ensure transaction integrity and regulatory adherence Optimize existing AML technology solutions and their integration with payments infrastructure to enhance transaction monitoring effectiveness, sanctions screening accuracy, and regulatory reporting capabilities while ensuring comprehensive financial crime compliance across all payment workflows Partner with senior executives, business leaders, and technology stakeholders to translate complex payments requirements into scalable technical solutions and strategic initiatives Oversee budget planning, resource allocation, and vendor management for all Payments Technology initiatives, ensuring optimal return on investment and cost efficiency Establish key performance indicators, success metrics, and reporting frameworks to measure infrastructure performance, business impact, and strategic value delivery across payments operations Lead the evaluation, selection, and implementation of payments technologies, SWIFT upgrades, and compliance solutions that enhance capabilities and maintain competitive positioning Ensure robust risk management, security protocols, business continuity, and disaster recovery capabilities are embedded throughout the payments infrastructure Implement comprehensive monitoring frameworks and operational controls to ensure platform resiliency, data integrity, and uninterrupted SWIFT message processing through real-time system health monitoring, automated alerting, and robust recovery procedures while maintaining the highest levels of data accuracy and completeness Manage relationships with SWIFT, correspondent banks, vendor partners, payment networks, and regulatory bodies to ensure optimal connectivity and compliance Drive digital transformation initiatives including real-time payments, API connectivity, and emerging payments technologies Skills, experience, qualifications and knowledge required Management and leadership experience in financial services payments technology, with experience in a senior executive role focused on SWIFT infrastructure and global payments platforms Proven track record of successfully designing, building, and implementing large-scale payments infrastructure specifically for Wholesale Banking or Investment Banking environments Deep expertise in SWIFT messaging standards (MT and MX formats), Swift Alliance Access, SWIFT gateways, and related payments infrastructure technologies Comprehensive understanding of global payments ecosystems, including correspondent banking, Compliance, cash management, and regulatory compliance requirements (Crest, financial screening applications, sanctions compliance) Demonstrated success in leading large, geographically distributed technical teams and managing complex, multi-year payments technology transformation programs Strong financial acumen with experience in budget management, P&L responsibility, and demonstrating ROI for large-scale payments technology investments Exceptional communication and presentation skills with the ability to influence senior stakeholders, regulators, and external partners Advanced degree in Computer Science, Engineering, Finance, or related field; MBA or equivalent business qualification preferred Proven ability to drive organizational change, establish new operating models, and build consensus across complex matrix organizations in payments environments Experience with vendor management, strategic partnerships with SWIFT and payment networks, and technology procurement processes for enterprise-scale implementations Deep knowledge of payments regulations, compliance frameworks, and risk management practices across multiple jurisdictions Understanding of emerging payments technologies including real-time payments, digital currencies, and API-based payment solutions Nomura competencies Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Makeing Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inclusion Respect DEI . click apply for full job details
Head of Engineering, TSM
OneOcean Group
Head of Engineering, TSM Department: Technology Employment Type: Full Time Location: UK- London Description Discover OneOcean: OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd's Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world's most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world. Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance. Why Join OneOcean Crew? Legacy & Innovation: We were created more than 260 years ago as the world's first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Head of Engineering, TSM To lead the development of products that will transform the maritime industry, specifically the Technical Ship and Crew Management. This role involves owning the responsibility for delivering high quality, secure, and scalable products on time and within budget. Head of TSCM Development sets the technical execution strategy, helps optimizing engineering processes, mentors engineering leaders, and partners cross functionally (Product, Design, Security, Architecture, Engineering Operations) to achieve business outcomes. The ideal candidate is a builder-leader who combines hands on technical depth with exceptional people management and operational excellence. Key Responsibilities Strategic & Organizational Leadership Collaborate with Director of Engineering, Head of QA and Head of Engineering Operations on defining the development strategy and resourcing plan aligned to company objectives. Build, lead, and mentor high performing teams with the support of Development Managers and Team Leads. Establish clear org structure, career paths, and succession plans; foster a diverse, inclusive, and psychologically safe environment. Delivery & Execution Own end to end delivery for product roadmaps in partnership with Product. Collaborate with Engineering Operations in Implementing Agile delivery practices Ensure predictable delivery via reliable estimation, capacity planning, and milestone health reviews. Engineering Excellence Set and enforce coding standards, code review practices, and documentation quality. Foster an environment of continuous improvement by encouraging innovation and exploring new technologies that can enhance project outcomes. Ensure scalability, performance, resilience, and cost efficiency. Process, Governance & Risk Collaborate with other Heads of Engineering in establishing engineering OKRs/KPIs and governance rituals. Partner with Security, Compliance, and Legal to meet regulatory requirements. Manage headcount plans on engineering initiatives. Architecture & Technology Direction Collaborate with Architecture to evolve target architecture and technology roadmap. Guide major engineering decisions. Balance innovation with standardization to minimize tech debt and operational risk. People & Culture Recruit, onboard, and develop engineering talent; implement continuous feedback and performance management. Promote a culture of craftsmanship, ownership, and continuous improvement. Encourage knowledge sharing. Mentor Development Managers, providing guidance and support to promote professional growth. Line management of Development Managers. Skills, Knowledge and Expertise 10+ years in software engineering with 5+ years leading managers and multi team organizations. Proven track record delivering complex, customer facing systems at scale. Demonstrated ability to build, motivate, and retain high performing teams across multiple locations/time zones. Deep experience with Agile at scale, CI/CD, and DevOps practices. Strong grasp of modern architectures, cloud and observability. Familiarity with secure SDLC, automated testing, and reliability engineering. Excellent stakeholder management and executive communication skills. Translates business strategy into executable engineering plans. Builds processes that improve predictability, quality, and speed. Balances pragmatism and long term platform health. Coaches leaders and scales teams. Aligns with Product, Design, Security, and Architecture teams. Data informed, transparent, and accountable. Benefits Private medical insurance Matching pension contribution up to 5% BUPA cash plan (to fund out of pocket medical costs) and Employee Assistance Programme (EAP) Life assurance Further Benefits: We operate a remote working environment Enable internal mobility by posting all vacancies on our internal job board We offer a referral fee Provide a culture of continuous development and growth
Feb 05, 2026
Full time
Head of Engineering, TSM Department: Technology Employment Type: Full Time Location: UK- London Description Discover OneOcean: OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd's Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world's most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world. Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance. Why Join OneOcean Crew? Legacy & Innovation: We were created more than 260 years ago as the world's first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Head of Engineering, TSM To lead the development of products that will transform the maritime industry, specifically the Technical Ship and Crew Management. This role involves owning the responsibility for delivering high quality, secure, and scalable products on time and within budget. Head of TSCM Development sets the technical execution strategy, helps optimizing engineering processes, mentors engineering leaders, and partners cross functionally (Product, Design, Security, Architecture, Engineering Operations) to achieve business outcomes. The ideal candidate is a builder-leader who combines hands on technical depth with exceptional people management and operational excellence. Key Responsibilities Strategic & Organizational Leadership Collaborate with Director of Engineering, Head of QA and Head of Engineering Operations on defining the development strategy and resourcing plan aligned to company objectives. Build, lead, and mentor high performing teams with the support of Development Managers and Team Leads. Establish clear org structure, career paths, and succession plans; foster a diverse, inclusive, and psychologically safe environment. Delivery & Execution Own end to end delivery for product roadmaps in partnership with Product. Collaborate with Engineering Operations in Implementing Agile delivery practices Ensure predictable delivery via reliable estimation, capacity planning, and milestone health reviews. Engineering Excellence Set and enforce coding standards, code review practices, and documentation quality. Foster an environment of continuous improvement by encouraging innovation and exploring new technologies that can enhance project outcomes. Ensure scalability, performance, resilience, and cost efficiency. Process, Governance & Risk Collaborate with other Heads of Engineering in establishing engineering OKRs/KPIs and governance rituals. Partner with Security, Compliance, and Legal to meet regulatory requirements. Manage headcount plans on engineering initiatives. Architecture & Technology Direction Collaborate with Architecture to evolve target architecture and technology roadmap. Guide major engineering decisions. Balance innovation with standardization to minimize tech debt and operational risk. People & Culture Recruit, onboard, and develop engineering talent; implement continuous feedback and performance management. Promote a culture of craftsmanship, ownership, and continuous improvement. Encourage knowledge sharing. Mentor Development Managers, providing guidance and support to promote professional growth. Line management of Development Managers. Skills, Knowledge and Expertise 10+ years in software engineering with 5+ years leading managers and multi team organizations. Proven track record delivering complex, customer facing systems at scale. Demonstrated ability to build, motivate, and retain high performing teams across multiple locations/time zones. Deep experience with Agile at scale, CI/CD, and DevOps practices. Strong grasp of modern architectures, cloud and observability. Familiarity with secure SDLC, automated testing, and reliability engineering. Excellent stakeholder management and executive communication skills. Translates business strategy into executable engineering plans. Builds processes that improve predictability, quality, and speed. Balances pragmatism and long term platform health. Coaches leaders and scales teams. Aligns with Product, Design, Security, and Architecture teams. Data informed, transparent, and accountable. Benefits Private medical insurance Matching pension contribution up to 5% BUPA cash plan (to fund out of pocket medical costs) and Employee Assistance Programme (EAP) Life assurance Further Benefits: We operate a remote working environment Enable internal mobility by posting all vacancies on our internal job board We offer a referral fee Provide a culture of continuous development and growth
CBRE Enterprise EMEA
Senior Technical Service Manager
CBRE Enterprise EMEA City, Sheffield
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Senior Technical Manager We are seeking a highly qualified Senior Technical Manager to spearhead the global technical operation across our customer account. A newly created position, the Senior Technical Manager (STM), will report directly to the Alliance Director This is a strategic, tactical, and operational role designed to offer expert technical leadership across all regions and lots, ensuring high service standards, full compliance with local statutory and technical regulations, and driving operational efficiency. What You'll Do: Collaborate with relevant CBRE & Customer teams such as QHSE, Compliance, Performance Management, Operations, Finance, governance, Commercial etc. to implement innovative operational strategies, maintaining accurate asset data and reporting, and strengthening partnership relationships. The STM will act as a vital conduit between account operations and CBRE's subject matter experts, bringing CBRE's platform capabilities to life through our dedicated team. The STM will drive strategy and program, working closely with our in-country experts and platform teams to deliver quality and efficiency. The STM will also collaborate closely with rsted to gather essential data and insights, ranging from historic asset and performance information, real estate strategy objectives, CMMS (Spacewell) data downloads, and input from strategic direction sessions. This collaboration will enable us to deliver the best possible outcomes. Operate a rigorous competency verification framework that includes practical assessments, peer reviews, and periodic revalidation. This guarantees that personnel assigned to tasks are qualified and capable. We will foster communities of practice across disciplines to promote knowledge sharing, innovation, and continuous learning. These forums connect experts, encourage collaboration, and accelerate problem-solving between CBRE & rsted. Technical and hard services expertise Provides technical leadership across all lots Ensures high-quality service delivery and compliance with all statutory and technical standards. Owns asset operations, including data improvement, lifecycle and capital planning Serves as senior point of escalation for complex technical issues across all hard services scope Provides direct technical leadership on critical operational activity such as building shutdowns and critical loss of service resolution, root cause analysis and remediation Integrates sustainability initiatives into operations, driving utility savings and energy efficiency, and supporting rsted's technology systems (such as Spacewell) alongside CBRE's integrated technology suite Collaborates with the QHSE and Compliance Lead, as well as the Performance Improvement Manager, to implement innovative operational strategies, manage accurate asset data and reporting, and cultivate strong relationships across the partnership Connection with CBRE platform and SME knowledge and expertise Acts as Technical Centre of Excellence, ensuring close management of parts and materials inventory, ownership of asset optimisation program, capital planning, with the aim of reducing total cost of ownership (TCO). Identifies innovative wider projects and initiatives from a technical perspective to achieve sustainability objectives. Strong connection with CBRE Platform SMEs to bring valuable knowledge to the rsted account and ensure initiatives are brought to life. Skills and Qualifications: Bachelor's or master's degree in engineering, Building Services or a related field of technical services. Or equivalent experience. Excellent problem-solving and analytical skills with a demonstrated ability to identify and resolve complex technical issues. Strong communication and interpersonal skills with the ability to communicate complex technical issues to both technical and non-technical stakeholders. Knowledge of industry-standard reliability engineering tools and technologies Management of Risks associated with operating and maintaining critical systems in buildings. Minimum 10 years of experience in Facilities Management with at least 5 years of experience in reliability engineering/asset management or a related field. Experience with large-scale, highly available, and highly scalable systems related to asset management (e.g. CMMS and reliability engineering toolkits) Experience in the operations of engineers and technicians to deliver services. Experience working in a global organization with the ability to collaborate effectively with colleagues from different regions and cultures. Demonstrated experience in incident management including identifying root causes and developing corrective actions. About CBRE Global Workplace Solutions: Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Feb 05, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Senior Technical Manager We are seeking a highly qualified Senior Technical Manager to spearhead the global technical operation across our customer account. A newly created position, the Senior Technical Manager (STM), will report directly to the Alliance Director This is a strategic, tactical, and operational role designed to offer expert technical leadership across all regions and lots, ensuring high service standards, full compliance with local statutory and technical regulations, and driving operational efficiency. What You'll Do: Collaborate with relevant CBRE & Customer teams such as QHSE, Compliance, Performance Management, Operations, Finance, governance, Commercial etc. to implement innovative operational strategies, maintaining accurate asset data and reporting, and strengthening partnership relationships. The STM will act as a vital conduit between account operations and CBRE's subject matter experts, bringing CBRE's platform capabilities to life through our dedicated team. The STM will drive strategy and program, working closely with our in-country experts and platform teams to deliver quality and efficiency. The STM will also collaborate closely with rsted to gather essential data and insights, ranging from historic asset and performance information, real estate strategy objectives, CMMS (Spacewell) data downloads, and input from strategic direction sessions. This collaboration will enable us to deliver the best possible outcomes. Operate a rigorous competency verification framework that includes practical assessments, peer reviews, and periodic revalidation. This guarantees that personnel assigned to tasks are qualified and capable. We will foster communities of practice across disciplines to promote knowledge sharing, innovation, and continuous learning. These forums connect experts, encourage collaboration, and accelerate problem-solving between CBRE & rsted. Technical and hard services expertise Provides technical leadership across all lots Ensures high-quality service delivery and compliance with all statutory and technical standards. Owns asset operations, including data improvement, lifecycle and capital planning Serves as senior point of escalation for complex technical issues across all hard services scope Provides direct technical leadership on critical operational activity such as building shutdowns and critical loss of service resolution, root cause analysis and remediation Integrates sustainability initiatives into operations, driving utility savings and energy efficiency, and supporting rsted's technology systems (such as Spacewell) alongside CBRE's integrated technology suite Collaborates with the QHSE and Compliance Lead, as well as the Performance Improvement Manager, to implement innovative operational strategies, manage accurate asset data and reporting, and cultivate strong relationships across the partnership Connection with CBRE platform and SME knowledge and expertise Acts as Technical Centre of Excellence, ensuring close management of parts and materials inventory, ownership of asset optimisation program, capital planning, with the aim of reducing total cost of ownership (TCO). Identifies innovative wider projects and initiatives from a technical perspective to achieve sustainability objectives. Strong connection with CBRE Platform SMEs to bring valuable knowledge to the rsted account and ensure initiatives are brought to life. Skills and Qualifications: Bachelor's or master's degree in engineering, Building Services or a related field of technical services. Or equivalent experience. Excellent problem-solving and analytical skills with a demonstrated ability to identify and resolve complex technical issues. Strong communication and interpersonal skills with the ability to communicate complex technical issues to both technical and non-technical stakeholders. Knowledge of industry-standard reliability engineering tools and technologies Management of Risks associated with operating and maintaining critical systems in buildings. Minimum 10 years of experience in Facilities Management with at least 5 years of experience in reliability engineering/asset management or a related field. Experience with large-scale, highly available, and highly scalable systems related to asset management (e.g. CMMS and reliability engineering toolkits) Experience in the operations of engineers and technicians to deliver services. Experience working in a global organization with the ability to collaborate effectively with colleagues from different regions and cultures. Demonstrated experience in incident management including identifying root causes and developing corrective actions. About CBRE Global Workplace Solutions: Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Customer Success Manager
Resource Data Management Ltd
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Feb 04, 2026
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.

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