Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 70,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, philanthropic activities and lunch & learns. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. Our Customer Team We create value for, and drive commercial growth from, existing clients in order to deliver consistently remarkable service. This role offers hybrid working hours our Bank office in London. The Role The Product Specialist for 2nd Line Support at Board Intelligence plays a crucial role in providing technical assistance to our clients. You will work closely with the Customer Service team to ensure that all end-users receive high-quality support regarding our software products. You will be focused on solving more complex issues that have been escalated from the first line of support, providing in-depth technical assistance and ensuring user queries are resolved efficiently. This role operates on a Monday to Friday, 9 am to 6 pm basis, with an on-call rotation once every seven weeks for weekend support. What will you be responsible for: Act as an escalation point for First Line Support, providing advanced technical investigation and resolution for complex or persistent client issues using tools like Datadog, Bugsnag, and Jira. Triage and prioritise product defects, analysing exceptions and identifying whether they require engineering involvement, a knowledge base update, or platform configuration change. Support platform setup and configuration, including Single Sign-On (SSO) and bespoke client portal adjustments, ensuring smooth onboarding and ongoing usage. Maintain and expand the internal knowledge base, enabling First Line to self-serve more queries and reduce unnecessary escalations. Collaborate with Engineering to communicate and prioritise bugs, contributing to sprint planning and ensuring fixes are aligned with client impact and support efficiency. Drive data-driven insights, supporting trend analysis across client queries and exceptions to pre-empt future issues and suggest product or process improvements. Champion process improvements and documentation, identifying inefficiencies in support workflows and helping refine the overall incident handling lifecycle. We are looking for a motivated individual with a strong technical background and a passion for delivering exceptional customer service. Key technical and professional skills include: Ability to investigate and resolve complex technical issues using tools like Datadog, Bugsnag, and JIRA, and interpret log data to identify root causes and trends. Familiarity with incident management workflows using tools like PagerDuty and Bugsnag, with the ability to prioritise, document, and escalate issues appropriately based on severity and impact. Knowledge of APIs, SSO, and web technologies to support platform configuration and client troubleshooting in a SaaS environment. Skilled in translating technical findings into clear, actionable updates for both non-technical stakeholders (First Line, clients) and technical teams (Engineering). Ability to create and maintain clear, concise internal knowledge base articles and training resources that empower First Line and reduce escalations. Committed to delivering a high-quality user experience through thoughtful investigation, client empathy, and continuous improvement of support processes, even during out-of-hours coverage. What traits would make someone successful in this team? Curiosity and problem-solving mindset - someone who is naturally inquisitive and asks questions rather than apply surface fixes. Ownership and Accountability - they follow issues through to a resolution or proactively picks up problems. Communication - they can explain complex/technical issues clearly to both clients and engineering teams Team-oriented - they share their learnings with the 1st Line team to act as a mentor Attention to detail - spots patterns in exceptions/alerts and writes accurate documentation for others to rely on. A successful team member is analytical, reliable, communicative, and committed to improving both client experience and internal processes. They thrive at the intersection of technical problem-solving and cross-functional collaboration. We pride ourselves on our great working environment and package. Here's some of what's on offer: Private Pension Scheme BUPA Health and Dental insurance (including access to the My BUPA app) Group life insurance: 4x annual salary 26 holiday days per calendar year in addition to Bank Holidays Cycle to work scheme Employee Assistance Program including Bereavement and Probate Helpline AIG Smart Health virtual GP app/wellness platform for employees and dependents, including partner/spouse Eyecare and Flu Jab vouchers Regular Wellness sessions: e.g. virtual yoga sessions Enhanced Parental Leave Regular company socials
Jul 18, 2025
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 70,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, philanthropic activities and lunch & learns. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. Our Customer Team We create value for, and drive commercial growth from, existing clients in order to deliver consistently remarkable service. This role offers hybrid working hours our Bank office in London. The Role The Product Specialist for 2nd Line Support at Board Intelligence plays a crucial role in providing technical assistance to our clients. You will work closely with the Customer Service team to ensure that all end-users receive high-quality support regarding our software products. You will be focused on solving more complex issues that have been escalated from the first line of support, providing in-depth technical assistance and ensuring user queries are resolved efficiently. This role operates on a Monday to Friday, 9 am to 6 pm basis, with an on-call rotation once every seven weeks for weekend support. What will you be responsible for: Act as an escalation point for First Line Support, providing advanced technical investigation and resolution for complex or persistent client issues using tools like Datadog, Bugsnag, and Jira. Triage and prioritise product defects, analysing exceptions and identifying whether they require engineering involvement, a knowledge base update, or platform configuration change. Support platform setup and configuration, including Single Sign-On (SSO) and bespoke client portal adjustments, ensuring smooth onboarding and ongoing usage. Maintain and expand the internal knowledge base, enabling First Line to self-serve more queries and reduce unnecessary escalations. Collaborate with Engineering to communicate and prioritise bugs, contributing to sprint planning and ensuring fixes are aligned with client impact and support efficiency. Drive data-driven insights, supporting trend analysis across client queries and exceptions to pre-empt future issues and suggest product or process improvements. Champion process improvements and documentation, identifying inefficiencies in support workflows and helping refine the overall incident handling lifecycle. We are looking for a motivated individual with a strong technical background and a passion for delivering exceptional customer service. Key technical and professional skills include: Ability to investigate and resolve complex technical issues using tools like Datadog, Bugsnag, and JIRA, and interpret log data to identify root causes and trends. Familiarity with incident management workflows using tools like PagerDuty and Bugsnag, with the ability to prioritise, document, and escalate issues appropriately based on severity and impact. Knowledge of APIs, SSO, and web technologies to support platform configuration and client troubleshooting in a SaaS environment. Skilled in translating technical findings into clear, actionable updates for both non-technical stakeholders (First Line, clients) and technical teams (Engineering). Ability to create and maintain clear, concise internal knowledge base articles and training resources that empower First Line and reduce escalations. Committed to delivering a high-quality user experience through thoughtful investigation, client empathy, and continuous improvement of support processes, even during out-of-hours coverage. What traits would make someone successful in this team? Curiosity and problem-solving mindset - someone who is naturally inquisitive and asks questions rather than apply surface fixes. Ownership and Accountability - they follow issues through to a resolution or proactively picks up problems. Communication - they can explain complex/technical issues clearly to both clients and engineering teams Team-oriented - they share their learnings with the 1st Line team to act as a mentor Attention to detail - spots patterns in exceptions/alerts and writes accurate documentation for others to rely on. A successful team member is analytical, reliable, communicative, and committed to improving both client experience and internal processes. They thrive at the intersection of technical problem-solving and cross-functional collaboration. We pride ourselves on our great working environment and package. Here's some of what's on offer: Private Pension Scheme BUPA Health and Dental insurance (including access to the My BUPA app) Group life insurance: 4x annual salary 26 holiday days per calendar year in addition to Bank Holidays Cycle to work scheme Employee Assistance Program including Bereavement and Probate Helpline AIG Smart Health virtual GP app/wellness platform for employees and dependents, including partner/spouse Eyecare and Flu Jab vouchers Regular Wellness sessions: e.g. virtual yoga sessions Enhanced Parental Leave Regular company socials
Lead implementations, drive design sessions, and ensure seamless project execution Job Description Who We Are Pulsar is a trailblazing ServiceNow partner in the UK, committed to delivering unparalleled client experiences. As a boutique consultancy, our goal is to facilitate transformative success and swift value realization for our clients through the ServiceNow platform, augmented by the latest in AI technology. We believe that our business is our people, and our people are the business. Our culture reflects our passion for individual development and progression, rewarding work and that everyone has a voice - no idea is ever a bad one. Role Overview As a Senior Technical Consultant, you'll be at the forefront of solution design sessions, working with clients and contributing significantly to the creation of excellent design documents and technical user stories. Your expertise will be crucial in executing implementations, ensuring the functional integrity of the ServiceNow platform and processes. You will support clients and your fellow team members throughout the project phases, in line with the commercial agreement for the implementation. You'll be faced with issues of varying complexity as part of undertaking your role and will collaborate with colleagues to identify solutions and resolve challenges. As a senior member of the team, you'll be asked to contribute to the development of more junior team members, and to the overall service direction setting and development. Your specific responsibilities will include: Bringing a broad knowledge of the out of the box ServiceNow platform, including future releases Bringing deep specialism in one or more target platform products Leading a range of projects/initiatives to deliver value and successful outcomes to our customers Facilitating customer workshops, using the platform to demonstrate potential outcomes Managing key stakeholder relationships and communication effectively Leading project ways of working, to ensure the implementation is delivered in a collaborative, positive way, in line with the scope and plan agreed with the customer Providing the assurance standards, through the project lifecycle so that the development is completed at a best practice level Working with solution consultants to effectively scope projects and contribute to solution design Sharing knowledge throughout the wider Pulsar team on ServiceNow related subjects Leading development teams, coaching and mentoring junior consultants, helping them reach their full potential. Experience and Skills 3 years plus of hands-on configuration and deployment experience with the ServiceNow platform Implementation experience with a range of ServiceNow targeted product areas, such as IRM, TPRM, HRSD and ITSM ServiceNow - Certified Implementation Specialist in two or more platform areas Must have the latest delta of ServiceNow - Certified System Administrator (CSA) Further ServiceNow certifications, such as ServiceNow Certified Application Developer are highly desirable Effective collaboration and relationship building skills, particularly around requirements gathering and working with business users Proven ability to work with team members, leading and developing as required Positive 'can do' approach to problem solving and overcoming challenges An understanding of ITSM and ITIL frameworks; ITIL Foundations certification is a plus. What you get in return High pension contribution Private Health Insurance Life Insurance Career and personal development, including Consulting Skills for all Remote and flexible working A positive culture that seeks input on an ongoing basis and that will support you in achieving your aspirations. Apply to this job Ready to make an impact? Apply now and join our dynamic team!
Jul 18, 2025
Full time
Lead implementations, drive design sessions, and ensure seamless project execution Job Description Who We Are Pulsar is a trailblazing ServiceNow partner in the UK, committed to delivering unparalleled client experiences. As a boutique consultancy, our goal is to facilitate transformative success and swift value realization for our clients through the ServiceNow platform, augmented by the latest in AI technology. We believe that our business is our people, and our people are the business. Our culture reflects our passion for individual development and progression, rewarding work and that everyone has a voice - no idea is ever a bad one. Role Overview As a Senior Technical Consultant, you'll be at the forefront of solution design sessions, working with clients and contributing significantly to the creation of excellent design documents and technical user stories. Your expertise will be crucial in executing implementations, ensuring the functional integrity of the ServiceNow platform and processes. You will support clients and your fellow team members throughout the project phases, in line with the commercial agreement for the implementation. You'll be faced with issues of varying complexity as part of undertaking your role and will collaborate with colleagues to identify solutions and resolve challenges. As a senior member of the team, you'll be asked to contribute to the development of more junior team members, and to the overall service direction setting and development. Your specific responsibilities will include: Bringing a broad knowledge of the out of the box ServiceNow platform, including future releases Bringing deep specialism in one or more target platform products Leading a range of projects/initiatives to deliver value and successful outcomes to our customers Facilitating customer workshops, using the platform to demonstrate potential outcomes Managing key stakeholder relationships and communication effectively Leading project ways of working, to ensure the implementation is delivered in a collaborative, positive way, in line with the scope and plan agreed with the customer Providing the assurance standards, through the project lifecycle so that the development is completed at a best practice level Working with solution consultants to effectively scope projects and contribute to solution design Sharing knowledge throughout the wider Pulsar team on ServiceNow related subjects Leading development teams, coaching and mentoring junior consultants, helping them reach their full potential. Experience and Skills 3 years plus of hands-on configuration and deployment experience with the ServiceNow platform Implementation experience with a range of ServiceNow targeted product areas, such as IRM, TPRM, HRSD and ITSM ServiceNow - Certified Implementation Specialist in two or more platform areas Must have the latest delta of ServiceNow - Certified System Administrator (CSA) Further ServiceNow certifications, such as ServiceNow Certified Application Developer are highly desirable Effective collaboration and relationship building skills, particularly around requirements gathering and working with business users Proven ability to work with team members, leading and developing as required Positive 'can do' approach to problem solving and overcoming challenges An understanding of ITSM and ITIL frameworks; ITIL Foundations certification is a plus. What you get in return High pension contribution Private Health Insurance Life Insurance Career and personal development, including Consulting Skills for all Remote and flexible working A positive culture that seeks input on an ongoing basis and that will support you in achieving your aspirations. Apply to this job Ready to make an impact? Apply now and join our dynamic team!
HGV TECHNICIAN Location of the HGV Technician / HGV Mechanic / HGV Fitter / Plant Mechanic / Fleet Engineer / Fleet Maintenance Engineer / Mechanic / Diesel Mechanic / Commercial Vehicle Technician / Heavy Vehicle Mechanic / Heavy Vehicle Maintenance Engineer / Fleet Mechanic / Fleet Technician: Barnsley Salary of the HGV Technician / HGV Mechanic / HGV Fitter / Plant Mechanic / Fleet Engineer / Fleet Maintenance Engineer / Mechanic / Diesel Mechanic / Commercial Vehicle Technician / Heavy Vehicle Mechanic / Heavy Vehicle Maintenance Engineer / Fleet Mechanic / Fleet Technician: 19.54ph x 40 hours a week - anything over 40hrs a week is overtime at 1.5 rate and any work done before 06:00am is double time. Hours of the HGV Technician / HGV Mechanic / HGV Fitter / Plant Mechanic / Fleet Engineer / Fleet Maintenance Engineer / Mechanic / Diesel Mechanic / Commercial Vehicle Technician / Heavy Vehicle Mechanic / Heavy Vehicle Maintenance Engineer / Fleet Mechanic / Fleet Technician: Monday to Friday Shift 1) 07:00am - 15:30pm Shift 2) 12:00pm - 20:30pm (Friday 11:30am - 20:00pm) 1 in 3 Saturdays 08:00am - 12:00pm paid at overtime rate 1.5 Overtime at 1.5 rate for anything over 40hours a week and double time paid for any work done before 06:00am Benefits: 25 days holiday plus 8 bank holidays Contributory pension scheme Death in Service payout (Life Insurance) : two times annual salary Free parking My client, a Commercial Vehicle Repair company, are looking for an experienced and workshop based HGV Technician to join their team at one of their depots near in Barnsley. Duties of the HGV Technician / HGV Mechanic / HGV Fitter / Plant Mechanic / Fleet Engineer / Fleet Maintenance Engineer / Mechanic / Diesel Mechanic / Commercial Vehicle Technician / Heavy Vehicle Mechanic / Heavy Vehicle Maintenance Engineer / Fleet Mechanic / Fleet Technician: Diagnose Commercial Vehicles Service and Repair a wide variety of vehicles across the fleet Tacho calibrations, repairs, and wheel alignment Awareness and understanding of Health and Safety practices Maintain the fleet of HGV Develop your existing skills to support their specialist assets Requirements of the HGV Technician / HGV Mechanic / HGV Fitter / Plant Mechanic / Fleet Engineer / Fleet Maintenance Engineer / Mechanic / Diesel Mechanic / Commercial Vehicle Technician / Heavy Vehicle Mechanic / Heavy Vehicle Maintenance Engineer / Fleet Mechanic / Fleet Technician: HGV Technical qualification - NVQ, City and Guilds or Equivalent (Time Served considered) HGV Class 1 or 2 licence desirable Experience working in a similar role with an understanding of the HGV industry Excellent customer service Team player whilst also able to work effectively on your own Please send your CV to Danica Baker at Sprint Recruitment
Jul 18, 2025
Full time
HGV TECHNICIAN Location of the HGV Technician / HGV Mechanic / HGV Fitter / Plant Mechanic / Fleet Engineer / Fleet Maintenance Engineer / Mechanic / Diesel Mechanic / Commercial Vehicle Technician / Heavy Vehicle Mechanic / Heavy Vehicle Maintenance Engineer / Fleet Mechanic / Fleet Technician: Barnsley Salary of the HGV Technician / HGV Mechanic / HGV Fitter / Plant Mechanic / Fleet Engineer / Fleet Maintenance Engineer / Mechanic / Diesel Mechanic / Commercial Vehicle Technician / Heavy Vehicle Mechanic / Heavy Vehicle Maintenance Engineer / Fleet Mechanic / Fleet Technician: 19.54ph x 40 hours a week - anything over 40hrs a week is overtime at 1.5 rate and any work done before 06:00am is double time. Hours of the HGV Technician / HGV Mechanic / HGV Fitter / Plant Mechanic / Fleet Engineer / Fleet Maintenance Engineer / Mechanic / Diesel Mechanic / Commercial Vehicle Technician / Heavy Vehicle Mechanic / Heavy Vehicle Maintenance Engineer / Fleet Mechanic / Fleet Technician: Monday to Friday Shift 1) 07:00am - 15:30pm Shift 2) 12:00pm - 20:30pm (Friday 11:30am - 20:00pm) 1 in 3 Saturdays 08:00am - 12:00pm paid at overtime rate 1.5 Overtime at 1.5 rate for anything over 40hours a week and double time paid for any work done before 06:00am Benefits: 25 days holiday plus 8 bank holidays Contributory pension scheme Death in Service payout (Life Insurance) : two times annual salary Free parking My client, a Commercial Vehicle Repair company, are looking for an experienced and workshop based HGV Technician to join their team at one of their depots near in Barnsley. Duties of the HGV Technician / HGV Mechanic / HGV Fitter / Plant Mechanic / Fleet Engineer / Fleet Maintenance Engineer / Mechanic / Diesel Mechanic / Commercial Vehicle Technician / Heavy Vehicle Mechanic / Heavy Vehicle Maintenance Engineer / Fleet Mechanic / Fleet Technician: Diagnose Commercial Vehicles Service and Repair a wide variety of vehicles across the fleet Tacho calibrations, repairs, and wheel alignment Awareness and understanding of Health and Safety practices Maintain the fleet of HGV Develop your existing skills to support their specialist assets Requirements of the HGV Technician / HGV Mechanic / HGV Fitter / Plant Mechanic / Fleet Engineer / Fleet Maintenance Engineer / Mechanic / Diesel Mechanic / Commercial Vehicle Technician / Heavy Vehicle Mechanic / Heavy Vehicle Maintenance Engineer / Fleet Mechanic / Fleet Technician: HGV Technical qualification - NVQ, City and Guilds or Equivalent (Time Served considered) HGV Class 1 or 2 licence desirable Experience working in a similar role with an understanding of the HGV industry Excellent customer service Team player whilst also able to work effectively on your own Please send your CV to Danica Baker at Sprint Recruitment
Your role What you'll be doing Corpay is currently looking to hire a Product Support Consultant within the UK Customer Experience division. This position falls under our R2c line of business based in Sheffield, UK. About R2c R2c Online is a fleet software company founded in the UK in 2003 and has built a team of industry specialists operating from Sheffield, UK. Our team boasts of operational, marketing and IT specialists exclusively from the automotive sector. Challenging industry conventions is what we do best, creating products that innovate and inspire. We continue to break new ground through our enthusiasm for change and ongoing commitment to the market. Our solutions are delivered through a community platform and a SaaS based pricing model which opens affordable best of breed technology whatever the size of your business. This is a full-time, permanent role, working 4 days a week onsite (Mon - Thurs) and Fridays from home. What you'll be doing You will work in a team of specialists who provide key support to our customers by working through any issues or problems, and by retaining customers by managing and exceeding expectations through delivery of a quality service that focuses on our customer centric approach. Key accountabilities: Build and develop positive relationships with all internal and external colleagues, suppliers, and customers to ensure delivery of customer excellence whilst adhering to service level agreements. Proactively promote and/or sell relevant products/services to ensure the ongoing development of our business relationship, where appropriate. Manage all requests and queries, providing solutions and advice within the agreed service levels to ensure first class delivery as well as liaising with other areas of the business to fulfil customer requirements. Handle all queries, whether telephone or email-based enquiries within the established best practice and department procedures, to the satisfaction of both the customer and the business. Administer all departmental tasks as required in a complete, efficient, and productive manner. Actively identify opportunities to improve service levels and propose solutions to enhance process efficiencies. Contribute to service delivery levels by providing guidance to others and informing the decision-making processes wherever possible. Skills and experience we'd like you to have: Prior experience in customer service/call centre/helpdesks. Confident communication, verbal and written, with excellent planning skills and great attention to detail in their work, along with an ability to maintain confidentiality. Prior experience working in a fast-paced environment would be an advantage. Good experience with Microsoft Office Prior experience or knowledge in the automotive sector would be an advantage. A passion for IT/IT products is essential. The rewards we give your: 4 X Life insurance Pension scheme 5% employer contribution Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to benefits portal Access to LinkedIn learning Career Progression Free on-site parking About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements. Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Jul 18, 2025
Full time
Your role What you'll be doing Corpay is currently looking to hire a Product Support Consultant within the UK Customer Experience division. This position falls under our R2c line of business based in Sheffield, UK. About R2c R2c Online is a fleet software company founded in the UK in 2003 and has built a team of industry specialists operating from Sheffield, UK. Our team boasts of operational, marketing and IT specialists exclusively from the automotive sector. Challenging industry conventions is what we do best, creating products that innovate and inspire. We continue to break new ground through our enthusiasm for change and ongoing commitment to the market. Our solutions are delivered through a community platform and a SaaS based pricing model which opens affordable best of breed technology whatever the size of your business. This is a full-time, permanent role, working 4 days a week onsite (Mon - Thurs) and Fridays from home. What you'll be doing You will work in a team of specialists who provide key support to our customers by working through any issues or problems, and by retaining customers by managing and exceeding expectations through delivery of a quality service that focuses on our customer centric approach. Key accountabilities: Build and develop positive relationships with all internal and external colleagues, suppliers, and customers to ensure delivery of customer excellence whilst adhering to service level agreements. Proactively promote and/or sell relevant products/services to ensure the ongoing development of our business relationship, where appropriate. Manage all requests and queries, providing solutions and advice within the agreed service levels to ensure first class delivery as well as liaising with other areas of the business to fulfil customer requirements. Handle all queries, whether telephone or email-based enquiries within the established best practice and department procedures, to the satisfaction of both the customer and the business. Administer all departmental tasks as required in a complete, efficient, and productive manner. Actively identify opportunities to improve service levels and propose solutions to enhance process efficiencies. Contribute to service delivery levels by providing guidance to others and informing the decision-making processes wherever possible. Skills and experience we'd like you to have: Prior experience in customer service/call centre/helpdesks. Confident communication, verbal and written, with excellent planning skills and great attention to detail in their work, along with an ability to maintain confidentiality. Prior experience working in a fast-paced environment would be an advantage. Good experience with Microsoft Office Prior experience or knowledge in the automotive sector would be an advantage. A passion for IT/IT products is essential. The rewards we give your: 4 X Life insurance Pension scheme 5% employer contribution Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to benefits portal Access to LinkedIn learning Career Progression Free on-site parking About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements. Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 18, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Job Description: How to apply Surrey Satellite Technology Ltd (SSTL) is a subsidiary of Airbus. SSTL has a heritage that spans over 40 years, and prides itself in continual innovation and improvement of space technologies, products and services, as well as in delivering space missions for a broad array of applications. From the earliest study activities to the subsystem manufacturing, to the assembly and test, to in-orbit operations, the whole spacecraft lifecycle is managed from SSTL's Guildford, Surrey headquarters. For SSTL roles please apply directly on A unique career - Surrey Satellite Technology Ltd. (sstl.co.uk) This role is an exciting opportunity to join the Spacecraft Operations team with responsibility to lead space missions from LEO to GEO and beyond. Spacecraft Operations Engineers are involved in the full life of the mission, from the bid phase, supporting mission development, writing procedures for operating craft, right through to LEOP & commissioning, transfer to operations, and end of life operations. They play a vital role, providing valuable specialist knowledge to feed into projects, hands on involvement with spacecraft in orbit, and problem solving in a fast-paced environment. There is also the opportunity to travel globally for commissioning. Key Tasks Managing spacecraft operations work packages for new missions: Working with the System Engineer to understand and help shape CONOPS for future missions Identification and communication of spacecraft operations requirements and constraints for these missions Supporting internal and external milestone reviews for projects Supporting ground-based spacecraft testing Producing spacecraft operations handbooks Defining, documenting, and testing operational procedures Defining, documenting, and testing spacecraft commissioning procedures Planning and managing spacecraft commissioning campaigns Customer Engineer support and training Supporting operation of existing SSTL on-orbit assets: Routine monitoring of, and interaction with, SSTL Spacecraft Support anomaly investigation activities Support Mission Services in responding to and co-ordinating customer requests for operations support Analysis of historical trend data for spacecraft health monitoring Support to operations out of hours on-call activities, once sufficient experience is gained. Supporting the Spacecraft Operations Centre infrastructure Supporting, when required, Spacecraft Operation Infrastructure & Ground Engineers in routine maintenance of SSTL ground assets Working with the Spacecraft Operations Team, the Ground Software Team, and the Ground Segments Team to ensure that the Spacecraft Operations Centre and associated equipment is fully operational Previous Experience Previous experience in Spacecraft Operations or Space Systems Engineering would be advantageous Qualifications Knowledge & Skills Degree in Space engineering, or similar Good understanding of space and ground segment systems Good understanding of orbital mechanics Understanding of RF communications systems Good team working skills, together with the ability to interface with others at all levels Excellent written documentation and communication skills Attention to detail essential Good organisation skills and able to prioritise own workload Able to work autonomously and use own initiative to progress tasks Proven ability to handle pressure and work to tight deadlines when times are busy Decision making and creative problem-solving skills Flexible and must be able to work out of hours on occasion Foreign travel for a number of weeks will be required during commissioning phases and other customer support activities Competence with MS Windows and its components (e.g. registry, networking) Good MS Office skills (Word, Excel, PowerPoint particularly) Able to demonstrate company mindsets and behaviours; Be accountable, Drive & delivery, Communicate effectively, Self-manage effectively, Work as one team Location SSTL prides itself on being a super flexible company. The role is based in our Head Office in Guildford but we fully support hybrid working and a range of flexible working options. Benefits Our comprehensive benefits package includes: 32 days Holiday plus Bank Holidays, Pension Scheme with Life Assurance, Private Medical & International Travel Insurance, Annual Bonus Scheme, Share Incentive Plan, Enhanced Maternity, Paternity & Shared Parental Pay for new parents, High Street Discount Scheme and many more! Visa Support SSTL supports applications requiring a UK Skilled Worker Visa and sponsorship is available for this role. Relocation assistance also available. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: SURREY SATELLITE TECHNOLOGY LIMITED Employment Type: Permanent - Experience Level: Professional Job Family: Customer Flight/Mission & Ops Support By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Jul 18, 2025
Full time
Job Description: How to apply Surrey Satellite Technology Ltd (SSTL) is a subsidiary of Airbus. SSTL has a heritage that spans over 40 years, and prides itself in continual innovation and improvement of space technologies, products and services, as well as in delivering space missions for a broad array of applications. From the earliest study activities to the subsystem manufacturing, to the assembly and test, to in-orbit operations, the whole spacecraft lifecycle is managed from SSTL's Guildford, Surrey headquarters. For SSTL roles please apply directly on A unique career - Surrey Satellite Technology Ltd. (sstl.co.uk) This role is an exciting opportunity to join the Spacecraft Operations team with responsibility to lead space missions from LEO to GEO and beyond. Spacecraft Operations Engineers are involved in the full life of the mission, from the bid phase, supporting mission development, writing procedures for operating craft, right through to LEOP & commissioning, transfer to operations, and end of life operations. They play a vital role, providing valuable specialist knowledge to feed into projects, hands on involvement with spacecraft in orbit, and problem solving in a fast-paced environment. There is also the opportunity to travel globally for commissioning. Key Tasks Managing spacecraft operations work packages for new missions: Working with the System Engineer to understand and help shape CONOPS for future missions Identification and communication of spacecraft operations requirements and constraints for these missions Supporting internal and external milestone reviews for projects Supporting ground-based spacecraft testing Producing spacecraft operations handbooks Defining, documenting, and testing operational procedures Defining, documenting, and testing spacecraft commissioning procedures Planning and managing spacecraft commissioning campaigns Customer Engineer support and training Supporting operation of existing SSTL on-orbit assets: Routine monitoring of, and interaction with, SSTL Spacecraft Support anomaly investigation activities Support Mission Services in responding to and co-ordinating customer requests for operations support Analysis of historical trend data for spacecraft health monitoring Support to operations out of hours on-call activities, once sufficient experience is gained. Supporting the Spacecraft Operations Centre infrastructure Supporting, when required, Spacecraft Operation Infrastructure & Ground Engineers in routine maintenance of SSTL ground assets Working with the Spacecraft Operations Team, the Ground Software Team, and the Ground Segments Team to ensure that the Spacecraft Operations Centre and associated equipment is fully operational Previous Experience Previous experience in Spacecraft Operations or Space Systems Engineering would be advantageous Qualifications Knowledge & Skills Degree in Space engineering, or similar Good understanding of space and ground segment systems Good understanding of orbital mechanics Understanding of RF communications systems Good team working skills, together with the ability to interface with others at all levels Excellent written documentation and communication skills Attention to detail essential Good organisation skills and able to prioritise own workload Able to work autonomously and use own initiative to progress tasks Proven ability to handle pressure and work to tight deadlines when times are busy Decision making and creative problem-solving skills Flexible and must be able to work out of hours on occasion Foreign travel for a number of weeks will be required during commissioning phases and other customer support activities Competence with MS Windows and its components (e.g. registry, networking) Good MS Office skills (Word, Excel, PowerPoint particularly) Able to demonstrate company mindsets and behaviours; Be accountable, Drive & delivery, Communicate effectively, Self-manage effectively, Work as one team Location SSTL prides itself on being a super flexible company. The role is based in our Head Office in Guildford but we fully support hybrid working and a range of flexible working options. Benefits Our comprehensive benefits package includes: 32 days Holiday plus Bank Holidays, Pension Scheme with Life Assurance, Private Medical & International Travel Insurance, Annual Bonus Scheme, Share Incentive Plan, Enhanced Maternity, Paternity & Shared Parental Pay for new parents, High Street Discount Scheme and many more! Visa Support SSTL supports applications requiring a UK Skilled Worker Visa and sponsorship is available for this role. Relocation assistance also available. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: SURREY SATELLITE TECHNOLOGY LIMITED Employment Type: Permanent - Experience Level: Professional Job Family: Customer Flight/Mission & Ops Support By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Role: Credit Control Manager Location: Blackburn, BB1 2FA Job Type: Full time - 12 month fixed term Salary: £40,000 - £45,000 (Depending on experience) Bonus Scheme: Bonus Incentive! Company: EG On The Move About the role: We're looking for an experienced and proactive Credit Control Manager to lead our credit control function within the Finance Operations team. This is a key role focused on optimising cash flow, reducing credit risk, and ensuring the integrity of financial data, whilst bringing structure, insight, and energy to the team along the way. Working closely with credit control specialists and collaborating across Finance, Commercial, and IT teams, you'll help shape efficient, scalable processes that support our growth and deliver real business impact. If this sounds like you, and you're ready to take the lead in a fast-moving, collaborative environment where your ideas and energy will make a real impact, then we'd love to hear from you! What you'll do: Help to lead and manage the credit control team to ensure timely collections and minimise aged debt across all B2B customer accounts. Oversee the raising, processing, and accuracy of B2B invoices in line with customer contracts and service agreements. Set and monitor customer credit limits, ensuring adherence to credit policies and proactive credit risk management. Manage escalations and customer disputes to resolve overdue balances professionally and efficiently. Provide regular reporting and commentary on aged debt, cash collections, and credit risks to senior management. Collaborate with internal teams to enhance and automate credit control processes. Play an active role in the optimisation of Microsoft Dynamics 365 (D365), ensuring alignment with operational and financial requirements. Define and monitor key performance indicators (KPIs) for data accuracy, collections performance, and team productivity. Promote best practice across customer onboarding and credit assessment. Lead, mentor, and develop a team of Credit Control Specialists, building a high-performing, customer-focused culture. Partner cross-functionally with Sales, IT, and other departments to ensure credit and data processes support scalable business growth. Ensure compliance with internal control frameworks, data protection requirements, and external regulatory standards. What's in it for you? Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered: Bonus Incentive 15% Food to Go Discounts - Greggs, Starbucks, Subway, Popeyes, Cinnabon, Chaiiwala & Sbarro Flexible Working Day Free on Site Parking Waterside Café - Freshly prepared meals everyday On site Prayer and Ablution Facilities Employee Assistance program Support for mental and financial wellbeing Life Insurance Legal Assistance Retail Discounts Learning & Development Opportunities Salary Sacrifice Pension What we are looking for: Proven experience in credit control management, ideally in a retail or multi-site business. Strong leadership skills with experience managing, mentoring, and developing finance or operations teams. Solid understanding of credit risk, B2B invoicing, collections, and data governance best practice. Strong analytical, communication, and interpersonal skills, with the ability to influence across departments. Proficiency in Microsoft Excel and ERP systems; hands-on experience with Microsoft Dynamics 365 preferred. High attention to detail, strong problem-solving capability, and ability to prioritise effectively. Be a part of it: As EG On the Move grows, we're excited to welcome talented individuals to our team. We are about building a workplace where expertise and growth come together. Here, your skills matter, and you'll have the opportunity to make a real impact. Join us and be part of something meaningful! Please note - you are required to successfully pass a DBS check, which will be funded by EG On The Move. INDHO
Jul 18, 2025
Full time
Role: Credit Control Manager Location: Blackburn, BB1 2FA Job Type: Full time - 12 month fixed term Salary: £40,000 - £45,000 (Depending on experience) Bonus Scheme: Bonus Incentive! Company: EG On The Move About the role: We're looking for an experienced and proactive Credit Control Manager to lead our credit control function within the Finance Operations team. This is a key role focused on optimising cash flow, reducing credit risk, and ensuring the integrity of financial data, whilst bringing structure, insight, and energy to the team along the way. Working closely with credit control specialists and collaborating across Finance, Commercial, and IT teams, you'll help shape efficient, scalable processes that support our growth and deliver real business impact. If this sounds like you, and you're ready to take the lead in a fast-moving, collaborative environment where your ideas and energy will make a real impact, then we'd love to hear from you! What you'll do: Help to lead and manage the credit control team to ensure timely collections and minimise aged debt across all B2B customer accounts. Oversee the raising, processing, and accuracy of B2B invoices in line with customer contracts and service agreements. Set and monitor customer credit limits, ensuring adherence to credit policies and proactive credit risk management. Manage escalations and customer disputes to resolve overdue balances professionally and efficiently. Provide regular reporting and commentary on aged debt, cash collections, and credit risks to senior management. Collaborate with internal teams to enhance and automate credit control processes. Play an active role in the optimisation of Microsoft Dynamics 365 (D365), ensuring alignment with operational and financial requirements. Define and monitor key performance indicators (KPIs) for data accuracy, collections performance, and team productivity. Promote best practice across customer onboarding and credit assessment. Lead, mentor, and develop a team of Credit Control Specialists, building a high-performing, customer-focused culture. Partner cross-functionally with Sales, IT, and other departments to ensure credit and data processes support scalable business growth. Ensure compliance with internal control frameworks, data protection requirements, and external regulatory standards. What's in it for you? Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered: Bonus Incentive 15% Food to Go Discounts - Greggs, Starbucks, Subway, Popeyes, Cinnabon, Chaiiwala & Sbarro Flexible Working Day Free on Site Parking Waterside Café - Freshly prepared meals everyday On site Prayer and Ablution Facilities Employee Assistance program Support for mental and financial wellbeing Life Insurance Legal Assistance Retail Discounts Learning & Development Opportunities Salary Sacrifice Pension What we are looking for: Proven experience in credit control management, ideally in a retail or multi-site business. Strong leadership skills with experience managing, mentoring, and developing finance or operations teams. Solid understanding of credit risk, B2B invoicing, collections, and data governance best practice. Strong analytical, communication, and interpersonal skills, with the ability to influence across departments. Proficiency in Microsoft Excel and ERP systems; hands-on experience with Microsoft Dynamics 365 preferred. High attention to detail, strong problem-solving capability, and ability to prioritise effectively. Be a part of it: As EG On the Move grows, we're excited to welcome talented individuals to our team. We are about building a workplace where expertise and growth come together. Here, your skills matter, and you'll have the opportunity to make a real impact. Join us and be part of something meaningful! Please note - you are required to successfully pass a DBS check, which will be funded by EG On The Move. INDHO
At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Databricks Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! Reporting to the Manager, Field Engineering. The impact you will have: Form successful relationships with clients throughout your assigned territory, providing technical and business value to Databricks customers in collaboration with Account Executives. Operate as an expert in big data analytics to excite customers about Databricks. You will develop into a 'champion' and trusted advisor on multiple issues of architecture, design, and implementation to lead to the successful adoption of the Databricks Data Intelligence Platform. Author reference architectures, how-tos, and demo applications to scale best practices in your field and support customers. Lead workshops, seminars, and meet-ups to help build the Databricks community in your region and scale best practices in your field. Grow your knowledge and expertise to the level of a technical and/or industry specialist. What we look for: Experience, technical consultancy and/or presales with a background in Data Engineering, Data Warehousing or Data Science / AI / Machine Learning. You will work with customers within the enterprise space focused on the Financial Services - Banking and/or Insurance (FSI) verticals. Engage customers in technical sales, challenge their questions, guide clear outcomes, and communicate technical and value propositions. Develop customer relationships and build internal partnerships with account executives and teams. Prior experience with coding in a core programming language (i.e., Python, SQL) and willingness to learn a base level of Spark. Proficient with Big Data Analytics technologies, including hands-on expertise with complex proofs-of-concept and public cloud platform(s). Experienced in use case discovery, scoping, and delivering complex solution architecture designs to multiple audiences, requiring an ability to context switch in levels of technical depth. Nice to have: Databricks Certification The candidate must be able to commute to London offices regularly and travel approximately. 20-30% of the time across UK&I for customer visits About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Jul 17, 2025
Full time
At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Databricks Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! Reporting to the Manager, Field Engineering. The impact you will have: Form successful relationships with clients throughout your assigned territory, providing technical and business value to Databricks customers in collaboration with Account Executives. Operate as an expert in big data analytics to excite customers about Databricks. You will develop into a 'champion' and trusted advisor on multiple issues of architecture, design, and implementation to lead to the successful adoption of the Databricks Data Intelligence Platform. Author reference architectures, how-tos, and demo applications to scale best practices in your field and support customers. Lead workshops, seminars, and meet-ups to help build the Databricks community in your region and scale best practices in your field. Grow your knowledge and expertise to the level of a technical and/or industry specialist. What we look for: Experience, technical consultancy and/or presales with a background in Data Engineering, Data Warehousing or Data Science / AI / Machine Learning. You will work with customers within the enterprise space focused on the Financial Services - Banking and/or Insurance (FSI) verticals. Engage customers in technical sales, challenge their questions, guide clear outcomes, and communicate technical and value propositions. Develop customer relationships and build internal partnerships with account executives and teams. Prior experience with coding in a core programming language (i.e., Python, SQL) and willingness to learn a base level of Spark. Proficient with Big Data Analytics technologies, including hands-on expertise with complex proofs-of-concept and public cloud platform(s). Experienced in use case discovery, scoping, and delivering complex solution architecture designs to multiple audiences, requiring an ability to context switch in levels of technical depth. Nice to have: Databricks Certification The candidate must be able to commute to London offices regularly and travel approximately. 20-30% of the time across UK&I for customer visits About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Lead implementations, drive design sessions, and ensure seamless project execution Job Description Who We Are Pulsar is a trailblazing ServiceNow partner in the UK, committed to delivering unparalleled client experiences. As a boutique consultancy, our goal is to facilitate transformative success and swift value realization for our clients through the ServiceNow platform, augmented by the latest in AI technology. We believe that our business is our people, and our people are the business. Our culture reflects our passion for individual development and progression, rewarding work and that everyone has a voice - no idea is ever a bad one. Role Overview As a Senior Technical Consultant, you'll be at the forefront of solution design sessions, working with clients and contributing significantly to the creation of excellent design documents and technical user stories. Your expertise will be crucial in executing implementations, ensuring the functional integrity of the ServiceNow platform and processes. You will support clients and your fellow team members throughout the project phases, in line with the commercial agreement for the implementation. You'll be faced with issues of varying complexity as part of undertaking your role and will collaborate with colleagues to identify solutions and resolve challenges. As a senior member of the team, you'll be asked to contribute to the development of more junior team members, and to the overall service direction setting and development. Your specific responsibilities will include: Bringing a broad knowledge of the out of the box ServiceNow platform, including future releases Bringing deep specialism in one or more target platform products Leading a range of projects/initiatives to deliver value and successful outcomes to our customers Facilitating customer workshops, using the platform to demonstrate potential outcomes Managing key stakeholder relationships and communication effectively Leading project ways of working, to ensure the implementation is delivered in a collaborative, positive way, in line with the scope and plan agreed with the customer Providing the assurance standards, through the project lifecycle so that the development is completed at a best practice level Working with solution consultants to effectively scope projects and contribute to solution design Sharing knowledge throughout the wider Pulsar team on ServiceNow related subjects Leading development teams, coaching and mentoring junior consultants, helping them reach their full potential. Experience and Skills 3 years plus of hands-on configuration and deployment experience with the ServiceNow platform Implementation experience with a range of ServiceNow targeted product areas, such as IRM, TPRM, HRSD and ITSM ServiceNow - Certified Implementation Specialist in two or more platform areas Must have the latest delta of ServiceNow - Certified System Administrator (CSA) Further ServiceNow certifications, such as ServiceNow Certified Application Developer are highly desirable Effective collaboration and relationship building skills, particularly around requirements gathering and working with business users Proven ability to work with team members, leading and developing as required Positive 'can do' approach to problem solving and overcoming challenges An understanding of ITSM and ITIL frameworks; ITIL Foundations certification is a plus. What you get in return High pension contribution Private Health Insurance Life Insurance Career and personal development, including Consulting Skills for all Remote and flexible working A positive culture that seeks input on an ongoing basis and that will support you in achieving your aspirations. Research indicates that women, individuals with disabilities, those who identify as LGBTQ+, are neurodivergent, or come from ethnic minority backgrounds often hesitate to apply for roles unless they meet every listed qualification. At Pulsar, we're dedicated to fostering a diverse, inclusive, and genuine work environment where everyone has the opportunity to thrive. So, if you're enthusiastic about this position but your experience doesn't exactly match every requirement in the job description, we still encourage you to apply - you might be the perfect fit for this or another opportunity within our team. Apply to this job Ready to make an impact? Apply now and join our dynamic team!
Jul 17, 2025
Full time
Lead implementations, drive design sessions, and ensure seamless project execution Job Description Who We Are Pulsar is a trailblazing ServiceNow partner in the UK, committed to delivering unparalleled client experiences. As a boutique consultancy, our goal is to facilitate transformative success and swift value realization for our clients through the ServiceNow platform, augmented by the latest in AI technology. We believe that our business is our people, and our people are the business. Our culture reflects our passion for individual development and progression, rewarding work and that everyone has a voice - no idea is ever a bad one. Role Overview As a Senior Technical Consultant, you'll be at the forefront of solution design sessions, working with clients and contributing significantly to the creation of excellent design documents and technical user stories. Your expertise will be crucial in executing implementations, ensuring the functional integrity of the ServiceNow platform and processes. You will support clients and your fellow team members throughout the project phases, in line with the commercial agreement for the implementation. You'll be faced with issues of varying complexity as part of undertaking your role and will collaborate with colleagues to identify solutions and resolve challenges. As a senior member of the team, you'll be asked to contribute to the development of more junior team members, and to the overall service direction setting and development. Your specific responsibilities will include: Bringing a broad knowledge of the out of the box ServiceNow platform, including future releases Bringing deep specialism in one or more target platform products Leading a range of projects/initiatives to deliver value and successful outcomes to our customers Facilitating customer workshops, using the platform to demonstrate potential outcomes Managing key stakeholder relationships and communication effectively Leading project ways of working, to ensure the implementation is delivered in a collaborative, positive way, in line with the scope and plan agreed with the customer Providing the assurance standards, through the project lifecycle so that the development is completed at a best practice level Working with solution consultants to effectively scope projects and contribute to solution design Sharing knowledge throughout the wider Pulsar team on ServiceNow related subjects Leading development teams, coaching and mentoring junior consultants, helping them reach their full potential. Experience and Skills 3 years plus of hands-on configuration and deployment experience with the ServiceNow platform Implementation experience with a range of ServiceNow targeted product areas, such as IRM, TPRM, HRSD and ITSM ServiceNow - Certified Implementation Specialist in two or more platform areas Must have the latest delta of ServiceNow - Certified System Administrator (CSA) Further ServiceNow certifications, such as ServiceNow Certified Application Developer are highly desirable Effective collaboration and relationship building skills, particularly around requirements gathering and working with business users Proven ability to work with team members, leading and developing as required Positive 'can do' approach to problem solving and overcoming challenges An understanding of ITSM and ITIL frameworks; ITIL Foundations certification is a plus. What you get in return High pension contribution Private Health Insurance Life Insurance Career and personal development, including Consulting Skills for all Remote and flexible working A positive culture that seeks input on an ongoing basis and that will support you in achieving your aspirations. Research indicates that women, individuals with disabilities, those who identify as LGBTQ+, are neurodivergent, or come from ethnic minority backgrounds often hesitate to apply for roles unless they meet every listed qualification. At Pulsar, we're dedicated to fostering a diverse, inclusive, and genuine work environment where everyone has the opportunity to thrive. So, if you're enthusiastic about this position but your experience doesn't exactly match every requirement in the job description, we still encourage you to apply - you might be the perfect fit for this or another opportunity within our team. Apply to this job Ready to make an impact? Apply now and join our dynamic team!
Looking for a role that will have a meaningful impact on compliance? We are looking for an individual to make a meaningful contribution to Markel's second line compliance oversight. What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The opportunity: The role is part of the International Division Compliance function, which is overseen by the Chief Compliance Officer. The team is well-established with operations in multiple countries, leading all of Markel's insurance activities outside the U.S. This role will report to the Head of Compliance Operations. This role provides a great opportunity to develop and grow your career in an exciting and growing business as part of an established compliance team. What you'll be doing: Evidencing completion of Regulatory returns and ensuring the business does not miss any regulatory deadlines via our External Regulatory Reporting Register and reporting these to various Boards and Committees. Dealing with international Licensing queries and renewal of our overseas reinsurance licences. Financial Promotions reviews, ensuring any communications where we are inviting customers to purchase a product or service from us is in line with regulations and are sound. Assisting with Broker TOBA requests, preparing signed agreements, answering queries as well as reviewing TOBA Due Diligence, document issuance, filing and maintaining of TOBA database. Complaints day to day management - monitoring, coordinating and ensuring regulatory timeframes are met for all complaints the business receives across all territories and platforms. Reporting of complaints and other forms of MI to various Committees and Boards as well as liaising with Lloyd's complaints team, Financial Ombudsman Service and other External Dispute Resolutions Services. Carrying out exception reporting on licensing, sanctions and gifts & hospitality, reporting any risks to senior management for review and MI to management groups, committees and boards. Assist the Compliance team with its regulatory queries and reporting as well as staying abreast of upcoming Regulatory Developments and circulating these weekly to the business. In some instances, providing a memo to the business which requires further review and analyse of the update. Support the production of presentations and papers by gathering the necessary MI, data and supplementary content, including formatting using Word, Excel, Powerpoint as required for relevant Boards and Committees. Gathering all business breaches, investigating regulatory or operational breaches and reporting findings as well as raising to various boards and committees. Overseeing the maintenance of compliance-related policies, procedures, and online training materials, in close collaboration with the wider team to ensure timely updates in line with regulatory developments. Ensuring these resources are issued to the business at least annually, while regularly monitoring completion rates to uphold consistent compliance across the organisation. Support the ongoing management of the SM&CR framework, including maintaining up-to-date Statements of Responsibilities, assisting with the certification process, monitoring fitness and propriety of Senior Managers and Certified Staff and ensuring timely regulatory applications. Our must-haves: Have prior experience completing compliance operational duties. Have relevant compliance experience in the insurance industry, with an understanding of FCA, PRA, Lloyd's, and other international regulators. Have strong writing skills and a good grasp of technology to support and automate processes. Have passed or be prepared to complete insurance compliance qualifications relevant to the role. Ongoing development is actively encouraged. Possess the initiative to work independently and have the confidence to take responsibility for decisions made, but always to be willing to seek help and guidance where necessary. Exhibit a proactive approach to improving processes and consistently seek opportunities to enhance Markel's compliance framework. Analytical thinking - investigates and comprehends trends, opportunities, and risks that could impact the business. Who we are: Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you? A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that! Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
Jul 17, 2025
Full time
Looking for a role that will have a meaningful impact on compliance? We are looking for an individual to make a meaningful contribution to Markel's second line compliance oversight. What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The opportunity: The role is part of the International Division Compliance function, which is overseen by the Chief Compliance Officer. The team is well-established with operations in multiple countries, leading all of Markel's insurance activities outside the U.S. This role will report to the Head of Compliance Operations. This role provides a great opportunity to develop and grow your career in an exciting and growing business as part of an established compliance team. What you'll be doing: Evidencing completion of Regulatory returns and ensuring the business does not miss any regulatory deadlines via our External Regulatory Reporting Register and reporting these to various Boards and Committees. Dealing with international Licensing queries and renewal of our overseas reinsurance licences. Financial Promotions reviews, ensuring any communications where we are inviting customers to purchase a product or service from us is in line with regulations and are sound. Assisting with Broker TOBA requests, preparing signed agreements, answering queries as well as reviewing TOBA Due Diligence, document issuance, filing and maintaining of TOBA database. Complaints day to day management - monitoring, coordinating and ensuring regulatory timeframes are met for all complaints the business receives across all territories and platforms. Reporting of complaints and other forms of MI to various Committees and Boards as well as liaising with Lloyd's complaints team, Financial Ombudsman Service and other External Dispute Resolutions Services. Carrying out exception reporting on licensing, sanctions and gifts & hospitality, reporting any risks to senior management for review and MI to management groups, committees and boards. Assist the Compliance team with its regulatory queries and reporting as well as staying abreast of upcoming Regulatory Developments and circulating these weekly to the business. In some instances, providing a memo to the business which requires further review and analyse of the update. Support the production of presentations and papers by gathering the necessary MI, data and supplementary content, including formatting using Word, Excel, Powerpoint as required for relevant Boards and Committees. Gathering all business breaches, investigating regulatory or operational breaches and reporting findings as well as raising to various boards and committees. Overseeing the maintenance of compliance-related policies, procedures, and online training materials, in close collaboration with the wider team to ensure timely updates in line with regulatory developments. Ensuring these resources are issued to the business at least annually, while regularly monitoring completion rates to uphold consistent compliance across the organisation. Support the ongoing management of the SM&CR framework, including maintaining up-to-date Statements of Responsibilities, assisting with the certification process, monitoring fitness and propriety of Senior Managers and Certified Staff and ensuring timely regulatory applications. Our must-haves: Have prior experience completing compliance operational duties. Have relevant compliance experience in the insurance industry, with an understanding of FCA, PRA, Lloyd's, and other international regulators. Have strong writing skills and a good grasp of technology to support and automate processes. Have passed or be prepared to complete insurance compliance qualifications relevant to the role. Ongoing development is actively encouraged. Possess the initiative to work independently and have the confidence to take responsibility for decisions made, but always to be willing to seek help and guidance where necessary. Exhibit a proactive approach to improving processes and consistently seek opportunities to enhance Markel's compliance framework. Analytical thinking - investigates and comprehends trends, opportunities, and risks that could impact the business. Who we are: Markel Group (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you? A great starting salary plus annual bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that! Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
Mason Blake is a boutique recruitment agency established for over 20 years in consulting clients and candidates in the investment management industry. We are now looking to recruit a Recruitment Analyst on a permanent basis. This is a predominantly office-based role, based in our premises in the heart of trendy Shoreditch. The Recruitment Analyst will support on all roles within our Distribution recruitment offering (Sales & Marketing). Duties will involve: Researching the recruitment landscape within the investment management industry Learning about Sales & Marketing roles within the investment management industry, and different companies within this sector Attending meetings - both in person and virtually - with clients and candidates (Heads of Sales, Heads of Marketing) Speaking regularly over the phone with our candidates Being an advocate - both internally and externally - for Diversity & Inclusion Help source candidates for live roles within Sales and Marketing, both in the UK and in key European financial hubs such as Frankfurt, Paris & Milan Working on niche client requirements for senior level roles with a Sales and Marketing focus within the investment management sector (these may include: Marketing Strategist, Marketing Manager, RFP Writer, Investment Writer, Marketing Communications Specialist) Consistent training and development Ensure that the client/candidate database (RBD) is kept up to date and accurate, regularly keeping in touch with our candidates Network existing candidates to develop leads and candidate referrals Identify and approach suitable individuals for live roles Write attractive advertisements for roles being recruited for by Mason Blake The Recruitment Analyst calls for candidates to have the following credentials: A graduate with a degree from a reputable university Proven experience meeting targets and/or deadlines High levels of self-motivation Relevant office, corporate environment, sales or customer service experience Personable with the ability to build strong relationships easily Commercially minded Have strong attention to detail and the ability to organise, prioritise and balance workflow What we offer: Regular team building activities Home office equipment Life assurance Private medical insurance Season ticket loan Cycle to work scheme Subsidised gym membership "Mason Blake acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Mason Blake is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age." Apply for this job
Jul 17, 2025
Full time
Mason Blake is a boutique recruitment agency established for over 20 years in consulting clients and candidates in the investment management industry. We are now looking to recruit a Recruitment Analyst on a permanent basis. This is a predominantly office-based role, based in our premises in the heart of trendy Shoreditch. The Recruitment Analyst will support on all roles within our Distribution recruitment offering (Sales & Marketing). Duties will involve: Researching the recruitment landscape within the investment management industry Learning about Sales & Marketing roles within the investment management industry, and different companies within this sector Attending meetings - both in person and virtually - with clients and candidates (Heads of Sales, Heads of Marketing) Speaking regularly over the phone with our candidates Being an advocate - both internally and externally - for Diversity & Inclusion Help source candidates for live roles within Sales and Marketing, both in the UK and in key European financial hubs such as Frankfurt, Paris & Milan Working on niche client requirements for senior level roles with a Sales and Marketing focus within the investment management sector (these may include: Marketing Strategist, Marketing Manager, RFP Writer, Investment Writer, Marketing Communications Specialist) Consistent training and development Ensure that the client/candidate database (RBD) is kept up to date and accurate, regularly keeping in touch with our candidates Network existing candidates to develop leads and candidate referrals Identify and approach suitable individuals for live roles Write attractive advertisements for roles being recruited for by Mason Blake The Recruitment Analyst calls for candidates to have the following credentials: A graduate with a degree from a reputable university Proven experience meeting targets and/or deadlines High levels of self-motivation Relevant office, corporate environment, sales or customer service experience Personable with the ability to build strong relationships easily Commercially minded Have strong attention to detail and the ability to organise, prioritise and balance workflow What we offer: Regular team building activities Home office equipment Life assurance Private medical insurance Season ticket loan Cycle to work scheme Subsidised gym membership "Mason Blake acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Mason Blake is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age." Apply for this job
Talent Acquisition Sourcing Specialist - 6mth FTC Department: Recruitment Employment Type: Fixed Term - Full Time Location: London Description During an exciting period of growth for the organisation, you will be at the forefront of shaping its future success by taking ownership of critical stages of the talent acquisition process. This multifaceted role will see you source, screen and assess talent for a variety of positions across CFC. You will not only support on live roles but ensure we develop a future pipeline of talent for key business areas About the role Your main responsibilities will include: Sourcing: This goes beyond simply posting job ads. You'll proactively identify and attract potential candidates using a diverse range of channels. Directly searching for candidates on professional networking sites (like LinkedIn Recruiter), resume databases, industry-specific forums Screening: This is the crucial first pass to ensure candidates meet the fundamental requirements of the role and are a good potential fit for the organisation's culture. This involves efficiently analysing CVs and cover letters to assess skills, experience, and qualifications against job descriptions. Initial Interviews: Conducting effective phone, video, or in-person screening interviews to delve deeper into a candidate's background, motivations, salary expectations, and to provide them with initial information about the role and CFC Building High-Quality Candidate Pipelines: This is a proactive and strategic activity, especially vital during growth. It means you're not just recruiting for open roles but are constantly identifying and engaging potential future hires. Creating and nurturing pools of candidates who have the skills CFC will need in the future, even if there isn't an immediate vacancy Candidate Experience: Ensuring every candidate, regardless of whether they are hired, has a positive and professional experience. This includes clear communication, timely feedback, and respectful interaction, as this significantly impacts CFC's reputation About you In this role you are not just a recruiter; you're a strategic partner in the organisation's expansion, directly influencing its ability to achieve its growth objectives by securing its most valuable asset: its people. This role will suit someone with: Proven track record in Talent Acquisition/Recruitment: Demonstrable experience in a full-cycle recruitment role, either in-house or with an agency. This should include experience managing multiple roles simultaneously across various disciplines. Experience sourcing for diverse roles : Experience recruiting for a variety of positions, including technical IT roles, commercial, operational, or specialist roles, Building and Managing Candidate Pipelines: Proven ability to proactively build and maintain talent pipelines for current and future needs, not just reactively filling roles. Working in a fast-paced environment: Experience thriving in a dynamic, rapidly changing environment where priorities can shift and a high volume of work is expected. Utilizing recruitment technologies : Proficiency with Applicant Tracking Systems (ATS) is essential. Experience with Candidate Relationship Management (CRM) tools, LinkedIn Recruiter, and other sourcing platforms is highly desirable. Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Jul 17, 2025
Full time
Talent Acquisition Sourcing Specialist - 6mth FTC Department: Recruitment Employment Type: Fixed Term - Full Time Location: London Description During an exciting period of growth for the organisation, you will be at the forefront of shaping its future success by taking ownership of critical stages of the talent acquisition process. This multifaceted role will see you source, screen and assess talent for a variety of positions across CFC. You will not only support on live roles but ensure we develop a future pipeline of talent for key business areas About the role Your main responsibilities will include: Sourcing: This goes beyond simply posting job ads. You'll proactively identify and attract potential candidates using a diverse range of channels. Directly searching for candidates on professional networking sites (like LinkedIn Recruiter), resume databases, industry-specific forums Screening: This is the crucial first pass to ensure candidates meet the fundamental requirements of the role and are a good potential fit for the organisation's culture. This involves efficiently analysing CVs and cover letters to assess skills, experience, and qualifications against job descriptions. Initial Interviews: Conducting effective phone, video, or in-person screening interviews to delve deeper into a candidate's background, motivations, salary expectations, and to provide them with initial information about the role and CFC Building High-Quality Candidate Pipelines: This is a proactive and strategic activity, especially vital during growth. It means you're not just recruiting for open roles but are constantly identifying and engaging potential future hires. Creating and nurturing pools of candidates who have the skills CFC will need in the future, even if there isn't an immediate vacancy Candidate Experience: Ensuring every candidate, regardless of whether they are hired, has a positive and professional experience. This includes clear communication, timely feedback, and respectful interaction, as this significantly impacts CFC's reputation About you In this role you are not just a recruiter; you're a strategic partner in the organisation's expansion, directly influencing its ability to achieve its growth objectives by securing its most valuable asset: its people. This role will suit someone with: Proven track record in Talent Acquisition/Recruitment: Demonstrable experience in a full-cycle recruitment role, either in-house or with an agency. This should include experience managing multiple roles simultaneously across various disciplines. Experience sourcing for diverse roles : Experience recruiting for a variety of positions, including technical IT roles, commercial, operational, or specialist roles, Building and Managing Candidate Pipelines: Proven ability to proactively build and maintain talent pipelines for current and future needs, not just reactively filling roles. Working in a fast-paced environment: Experience thriving in a dynamic, rapidly changing environment where priorities can shift and a high volume of work is expected. Utilizing recruitment technologies : Proficiency with Applicant Tracking Systems (ATS) is essential. Experience with Candidate Relationship Management (CRM) tools, LinkedIn Recruiter, and other sourcing platforms is highly desirable. Core Values Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers. Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better. Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
HR Business Partner (Tech) Department: People Employment Type: Permanent - Full Time Location: London Reporting To: Jim Morris Compensation: £50,000 - £75,000 / year Description London, office-first Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. We're hiring a Senior HR Business Partner to work closely with our Tech Domain: Engineering, Product, Data and Product Design. Your mission is to make these teams purr. You'll build strong relationships with managers and team members alike, acting as a trusted advisor and coach. You'll partner with leaders to drive high performance, shape team culture, and create an environment where people can do their best work. If you're passionate about HR fundamentals, love building systems that scale, and thrive in fast-moving, growth-stage companies, this role is for you. The People Team We believe the People team should be one of the most trusted, connected, and impactful parts of the business. We operate a Business Partnering model, supporting our leaders and teams closely. Our CPO sits on the Exec Team, giving us real influence over culture and business outcomes. You'll join a collaborative, low-ego team that includes: A Lead HRBP in London (your line manager) A UK-remote Senior Payroll & Benefits Specialist managing, international payroll, compliance and HR governance. A Budapest-based People Lead driving local HR delivery. A soon-to-be-hired People Experience Specialist enhancing engagement, onboarding and internal comms. We're building practical, exciting frameworks that enhance the employee experience, without unnecessary complexity. We're honest, calm under pressure, and act with empathy and commercial savvy. What You'll Do What We're Looking For You'll thrive in this role if you: Know your HR fundamentals inside-out: employment law, documentation, confidentiality. Are well-versed in performance management, and can support managers in cultivating high-performing teams Have experience supporting technical or product teams in a high-growth, fast-paced environment. Stay calm in a storm. People bring us all sorts; and you're a steady, trusted voice. Know how to build relationships and influence others, even when the message is tough. Have strong project management skills -you're methodical, organised, and finish what you start. Have a bias for action. You don't wait for permission to make things better. Know when to fly solo and when to bring in others. Make pragmatic choices. You know what will add value and what's just busywork. Balance empathy with outcomes. You aim to do what's right for both people and the business. Communicate clearly, in writing, in person, and in your use of data. Bonus points if you love storytelling, and if you're passionate about Freetrade's mission to become the default place to invest. The Tools We Use We use a thoughtful mix of tools to stay efficient, collaborative, and data-driven: BambooHR: Our central HRIS for employee records, time off, and data reporting. Slack: For company and team communication, as well as quick cross-functional collaboration. G-Suite: We work extensively in Google Sheets (reporting, tracking), Docs (comms and guides), and Slides (presentations). Jira: For ticketing workflows DocuSign: For contracts and signed documentation Confluence: Our Company-wide wiki tool. Benefits This is a rare chance to join a People team with: Exec-level support for your work. Budget and autonomy to build something impactful. A business that's growing and transforming, with all the opportunity that brings. A team that genuinely wants to do good work, and have fun doing it. Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Here's what's on offer in 2025: Office first culture - we have beautiful office spaces in central London and Budapest where four days a week you collaborate with colleagues in person, one of our core behaviours is that we're a team that works better together. Values - at Freetrade we live and breathe our values: Honesty , Focus and Grit . Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the completion of our acquisition by IG Group, you can expect our benefits package to further improve as we align with the broader offerings available across the group. Interview Process We keep things simple and transparent. Our process typically includes: Initial interview - A chat with one of our Talent Specialists. Hiring Manager interview - A deep dive into your skills and experience. Task Presentation - Show us how you think and solve problems. Executive interview - A conversation with our stakeholders, where we also assess cultural fit. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. We're very open about what we're working on, and the best places to learn more are our buzzing community forum and our blog. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
Jul 17, 2025
Full time
HR Business Partner (Tech) Department: People Employment Type: Permanent - Full Time Location: London Reporting To: Jim Morris Compensation: £50,000 - £75,000 / year Description London, office-first Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. We're hiring a Senior HR Business Partner to work closely with our Tech Domain: Engineering, Product, Data and Product Design. Your mission is to make these teams purr. You'll build strong relationships with managers and team members alike, acting as a trusted advisor and coach. You'll partner with leaders to drive high performance, shape team culture, and create an environment where people can do their best work. If you're passionate about HR fundamentals, love building systems that scale, and thrive in fast-moving, growth-stage companies, this role is for you. The People Team We believe the People team should be one of the most trusted, connected, and impactful parts of the business. We operate a Business Partnering model, supporting our leaders and teams closely. Our CPO sits on the Exec Team, giving us real influence over culture and business outcomes. You'll join a collaborative, low-ego team that includes: A Lead HRBP in London (your line manager) A UK-remote Senior Payroll & Benefits Specialist managing, international payroll, compliance and HR governance. A Budapest-based People Lead driving local HR delivery. A soon-to-be-hired People Experience Specialist enhancing engagement, onboarding and internal comms. We're building practical, exciting frameworks that enhance the employee experience, without unnecessary complexity. We're honest, calm under pressure, and act with empathy and commercial savvy. What You'll Do What We're Looking For You'll thrive in this role if you: Know your HR fundamentals inside-out: employment law, documentation, confidentiality. Are well-versed in performance management, and can support managers in cultivating high-performing teams Have experience supporting technical or product teams in a high-growth, fast-paced environment. Stay calm in a storm. People bring us all sorts; and you're a steady, trusted voice. Know how to build relationships and influence others, even when the message is tough. Have strong project management skills -you're methodical, organised, and finish what you start. Have a bias for action. You don't wait for permission to make things better. Know when to fly solo and when to bring in others. Make pragmatic choices. You know what will add value and what's just busywork. Balance empathy with outcomes. You aim to do what's right for both people and the business. Communicate clearly, in writing, in person, and in your use of data. Bonus points if you love storytelling, and if you're passionate about Freetrade's mission to become the default place to invest. The Tools We Use We use a thoughtful mix of tools to stay efficient, collaborative, and data-driven: BambooHR: Our central HRIS for employee records, time off, and data reporting. Slack: For company and team communication, as well as quick cross-functional collaboration. G-Suite: We work extensively in Google Sheets (reporting, tracking), Docs (comms and guides), and Slides (presentations). Jira: For ticketing workflows DocuSign: For contracts and signed documentation Confluence: Our Company-wide wiki tool. Benefits This is a rare chance to join a People team with: Exec-level support for your work. Budget and autonomy to build something impactful. A business that's growing and transforming, with all the opportunity that brings. A team that genuinely wants to do good work, and have fun doing it. Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Here's what's on offer in 2025: Office first culture - we have beautiful office spaces in central London and Budapest where four days a week you collaborate with colleagues in person, one of our core behaviours is that we're a team that works better together. Values - at Freetrade we live and breathe our values: Honesty , Focus and Grit . Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the completion of our acquisition by IG Group, you can expect our benefits package to further improve as we align with the broader offerings available across the group. Interview Process We keep things simple and transparent. Our process typically includes: Initial interview - A chat with one of our Talent Specialists. Hiring Manager interview - A deep dive into your skills and experience. Task Presentation - Show us how you think and solve problems. Executive interview - A conversation with our stakeholders, where we also assess cultural fit. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. We're very open about what we're working on, and the best places to learn more are our buzzing community forum and our blog. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
Tooling Specialist in Tax Operations, PCS - Tax Engine Job ID: Amazon /Slovakia/ s.r.o. We are seeking a Tooling Specialist to join our Product Classification Services (PCS) team in Bratislava, Slovakia. The team is part of the Global Tax Calculation Services Program and is comprised of tax professionals and software engineers that are responsible for providing end-to-end global transaction tax calculation solutions (sales and use taxes, value-added taxes, goods and services taxes, and other consumption taxes) to Amazon and thousands of other merchants selling on Amazon marketplaces and other e-commerce platforms. The ideal candidate will coordinate internal tools usage and act as a central point of contact between users, technical teams, and process owners, ensuring effective tool utilization across the organization. This position is office-based, with some flexibility to work remotely in exceptional circumstances in line with Amazon's current work guidance. Amazon encourages open communication about unique needs for flexible arrangements. Base pay for this position starts from EUR 2133 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development. Key job responsibilities • Act as the primary point of contact for internal tools and their associated processes, including tooling usage protocols, stakeholder communication frameworks, bug reporting procedures • Maintain oversight of Standard Operating Procedures (SOPs) and documentation across PCS, ensuring proper storage and accessibility while tracking their existence and availability • Collect and analyze user feedback to identify areas for improvement • Collaborate with technical teams to report bugs and coordinate enhancement requests • Monitor and report tool performance and user satisfaction metrics. • Coordinate training and support to team members on tools and processes • Maintain strong relationships with cross-functional teams • Participate in user acceptance testing for new tool features About the team Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at TEB, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness. BASIC QUALIFICATIONS • Bachelor's degree or equivalent practical experience • 2+ years of experience in tools support, operational coordination, or similar role • Strong written and verbal communication skills in English • Experience in creating and maintaining documentation • Demonstrated ability to manage multiple priorities and meet deadlines • Basic understanding of technical concepts to effectively communicate with development teams • Demonstrated ability in effective stakeholder management PREFERRED QUALIFICATIONS • Experience with process improvement methodologies • Background in project coordination or change management • Knowledge of tax systems or e-commerce platforms • Experience in gathering and analyzing user feedback • Proven track record of implementing process improvements • Experience in a similar role supporting internal tools Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 17, 2025
Full time
Tooling Specialist in Tax Operations, PCS - Tax Engine Job ID: Amazon /Slovakia/ s.r.o. We are seeking a Tooling Specialist to join our Product Classification Services (PCS) team in Bratislava, Slovakia. The team is part of the Global Tax Calculation Services Program and is comprised of tax professionals and software engineers that are responsible for providing end-to-end global transaction tax calculation solutions (sales and use taxes, value-added taxes, goods and services taxes, and other consumption taxes) to Amazon and thousands of other merchants selling on Amazon marketplaces and other e-commerce platforms. The ideal candidate will coordinate internal tools usage and act as a central point of contact between users, technical teams, and process owners, ensuring effective tool utilization across the organization. This position is office-based, with some flexibility to work remotely in exceptional circumstances in line with Amazon's current work guidance. Amazon encourages open communication about unique needs for flexible arrangements. Base pay for this position starts from EUR 2133 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development. Key job responsibilities • Act as the primary point of contact for internal tools and their associated processes, including tooling usage protocols, stakeholder communication frameworks, bug reporting procedures • Maintain oversight of Standard Operating Procedures (SOPs) and documentation across PCS, ensuring proper storage and accessibility while tracking their existence and availability • Collect and analyze user feedback to identify areas for improvement • Collaborate with technical teams to report bugs and coordinate enhancement requests • Monitor and report tool performance and user satisfaction metrics. • Coordinate training and support to team members on tools and processes • Maintain strong relationships with cross-functional teams • Participate in user acceptance testing for new tool features About the team Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at TEB, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness. BASIC QUALIFICATIONS • Bachelor's degree or equivalent practical experience • 2+ years of experience in tools support, operational coordination, or similar role • Strong written and verbal communication skills in English • Experience in creating and maintaining documentation • Demonstrated ability to manage multiple priorities and meet deadlines • Basic understanding of technical concepts to effectively communicate with development teams • Demonstrated ability in effective stakeholder management PREFERRED QUALIFICATIONS • Experience with process improvement methodologies • Background in project coordination or change management • Knowledge of tax systems or e-commerce platforms • Experience in gathering and analyzing user feedback • Proven track record of implementing process improvements • Experience in a similar role supporting internal tools Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
About Us Compensation is one of the key levers for attracting and retaining great talent, yet most companies are struggling to get it right. They simply have no choice but to rely on poor data and unsophisticated tools for their pay decisions. That's why we created Ravio. We help some of the world's most innovative and ambitious companies build stronger teams and reach their goals through better compensation. Our goal is to bring compensation into the modern age by building the ultimate real-time compensation solution. We're passionate about ensuring everyone is paid what they deserve, no matter their background or circumstances. We believe that when compensation is done right, everyone wins. Ravio is growing fast, which means you can too. Joining a startup in the early days and scaling it into a global product is one of the most challenging and rewarding experiences a career can offer. If that sounds exciting to you, you're in the right place. The Role We are seeking a Compensation Specialist to join our internal Benchmarking Data team. This role is critical in labelling, structuring, and analysing compensation data to ensure Ravio's benchmarking database retains its integrity as a real-time resource for fast growing startups and scale-ups. The ideal candidate will have experience frequently ingesting large amounts of qualitative and quantitative data to draw conclusions. Ideally they will have experience of working in a Compensation & Benefits or People Ops team, and are enthusiastic about joining a fast growing startup that's changing the way that People teams approach salary benchmarking. The Compensation Specialist will work closely with the Operations, Customer, New Business, and Data teams to assess and label the employee data that contributes to Ravio's benchmarking dataset. This role requires a detail-oriented professional with strong analytical and communication skills who can navigate complex compensation datasets and ensure alignment with company goals. Responsibilities Provide a key data labelling function for Ravio, carrying out employee levelling and job mapping, ensuring the data is mapped consistently against our proprietary framework. Assist in job evaluation processes and classification of new or existing roles, often involving researching and understanding unfamiliar job functions. Work closely with team mates to validate data mapping choices, and with our Customer Success team, and customers directly to get inputs to help with the work. Provide support to customers across their lifecycle, on changes to their data or on queries around Ravio's dataset. Monitor and improve existing datasets throughout a customers' lifecycle with the aim of upholding high data quality and integrity standards Support the wider Benchmarking team to improve operational processes, and introduce automations Requirements Structured thinker who enjoys working with large datasets and has great attention to detail Demonstrated ability to research unfamiliar topics and synthesise insights to inform decision-making. Strong prioritisation and organisational skills Strong ability to assess trade-offs and make decisions in ambiguous environments Team player who thrives in a high-growth environment and embraces change Familiarity with market salary survey tools, and the Comp & Ben landscape (Desirable) Advanced knowledge of SQL or general technical skills (Desirable) Compensation & Benefits £35,000 - £45,000 Company ownership (everyone gets a meaningful equity stake in Ravio) 37 days paid time off (25 days holiday + 4 wellness day + 8 public holidays) Up to 6% pension matching scheme £60 a month wellness allowance (Invest in your physical wellbeing, on us) Private healthcare cover with AXA Personal travel insurance - just in case Income protection insurance (for full peace of mind in case you cannot work because of sickness or disability) 16 weeks fully paid birthing parent leave, followed by 4 weeks at 50% pay & 8 weeks for non-birthing parent For more information about what we collect and how we use it when you apply for a role with us, please refer to our Candidate Privacy Notice
Jul 17, 2025
Full time
About Us Compensation is one of the key levers for attracting and retaining great talent, yet most companies are struggling to get it right. They simply have no choice but to rely on poor data and unsophisticated tools for their pay decisions. That's why we created Ravio. We help some of the world's most innovative and ambitious companies build stronger teams and reach their goals through better compensation. Our goal is to bring compensation into the modern age by building the ultimate real-time compensation solution. We're passionate about ensuring everyone is paid what they deserve, no matter their background or circumstances. We believe that when compensation is done right, everyone wins. Ravio is growing fast, which means you can too. Joining a startup in the early days and scaling it into a global product is one of the most challenging and rewarding experiences a career can offer. If that sounds exciting to you, you're in the right place. The Role We are seeking a Compensation Specialist to join our internal Benchmarking Data team. This role is critical in labelling, structuring, and analysing compensation data to ensure Ravio's benchmarking database retains its integrity as a real-time resource for fast growing startups and scale-ups. The ideal candidate will have experience frequently ingesting large amounts of qualitative and quantitative data to draw conclusions. Ideally they will have experience of working in a Compensation & Benefits or People Ops team, and are enthusiastic about joining a fast growing startup that's changing the way that People teams approach salary benchmarking. The Compensation Specialist will work closely with the Operations, Customer, New Business, and Data teams to assess and label the employee data that contributes to Ravio's benchmarking dataset. This role requires a detail-oriented professional with strong analytical and communication skills who can navigate complex compensation datasets and ensure alignment with company goals. Responsibilities Provide a key data labelling function for Ravio, carrying out employee levelling and job mapping, ensuring the data is mapped consistently against our proprietary framework. Assist in job evaluation processes and classification of new or existing roles, often involving researching and understanding unfamiliar job functions. Work closely with team mates to validate data mapping choices, and with our Customer Success team, and customers directly to get inputs to help with the work. Provide support to customers across their lifecycle, on changes to their data or on queries around Ravio's dataset. Monitor and improve existing datasets throughout a customers' lifecycle with the aim of upholding high data quality and integrity standards Support the wider Benchmarking team to improve operational processes, and introduce automations Requirements Structured thinker who enjoys working with large datasets and has great attention to detail Demonstrated ability to research unfamiliar topics and synthesise insights to inform decision-making. Strong prioritisation and organisational skills Strong ability to assess trade-offs and make decisions in ambiguous environments Team player who thrives in a high-growth environment and embraces change Familiarity with market salary survey tools, and the Comp & Ben landscape (Desirable) Advanced knowledge of SQL or general technical skills (Desirable) Compensation & Benefits £35,000 - £45,000 Company ownership (everyone gets a meaningful equity stake in Ravio) 37 days paid time off (25 days holiday + 4 wellness day + 8 public holidays) Up to 6% pension matching scheme £60 a month wellness allowance (Invest in your physical wellbeing, on us) Private healthcare cover with AXA Personal travel insurance - just in case Income protection insurance (for full peace of mind in case you cannot work because of sickness or disability) 16 weeks fully paid birthing parent leave, followed by 4 weeks at 50% pay & 8 weeks for non-birthing parent For more information about what we collect and how we use it when you apply for a role with us, please refer to our Candidate Privacy Notice
Store Manager (Sacrborough 417) page is loaded Store Manager (Sacrborough 417) Apply locations Scarborough, North Yorkshire time type Full time posted on Posted 6 Days Ago job requisition id JR247951 Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales and Profit: Infuse your passion for Claire's products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales. Memorable Shopping Experiences: Infuse every customer's interaction with Claire's positivity and inclusivity. Shopping at Claire's is about finding pieces that reflect their unique personality and celebrating who they are. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Team Leadership: Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential. Brand Representation: Showcase Claire's products and services with enthusiasm and offer fashion-related tips and advice. Ensure your store is well-merchandised reflecting the latest trends and maximizing sales opportunities. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have 1-2 years of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team leader with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Jul 17, 2025
Full time
Store Manager (Sacrborough 417) page is loaded Store Manager (Sacrborough 417) Apply locations Scarborough, North Yorkshire time type Full time posted on Posted 6 Days Ago job requisition id JR247951 Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales and Profit: Infuse your passion for Claire's products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales. Memorable Shopping Experiences: Infuse every customer's interaction with Claire's positivity and inclusivity. Shopping at Claire's is about finding pieces that reflect their unique personality and celebrating who they are. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Team Leadership: Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential. Brand Representation: Showcase Claire's products and services with enthusiasm and offer fashion-related tips and advice. Ensure your store is well-merchandised reflecting the latest trends and maximizing sales opportunities. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have 1-2 years of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team leader with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Job Description: How to apply Surrey Satellite Technology Ltd (SSTL) is a subsidiary of Airbus. SSTL has a heritage that spans over 40 years, and prides itself in continual innovation and improvement of space technologies, products and services, as well as in delivering space missions for a broad array of applications. From the earliest study activities to the subsystem manufacturing, to the assembly and test, to in-orbit operations, the whole spacecraft lifecycle is managed from SSTL's Guildford, Surrey headquarters. For SSTL roles please apply directly on A unique career - Surrey Satellite Technology Ltd. (sstl.co.uk) This role is an exciting opportunity to join the Spacecraft Operations team with responsibility to lead space missions from LEO to GEO and beyond. Spacecraft Operations Engineers are involved in the full life of the mission, from the bid phase, supporting mission development, writing procedures for operating craft, right through to LEOP & commissioning, transfer to operations, and end of life operations. They play a vital role, providing valuable specialist knowledge to feed into projects, hands on involvement with spacecraft in orbit, and problem solving in a fast-paced environment. There is also the opportunity to travel globally for commissioning. Key Tasks Managing spacecraft operations work packages for new missions: Working with the System Engineer to understand and help shape CONOPS for future missions Identification and communication of spacecraft operations requirements and constraints for these missions Supporting internal and external milestone reviews for projects Supporting ground-based spacecraft testing Producing spacecraft operations handbooks Defining, documenting, and testing operational procedures Defining, documenting, and testing spacecraft commissioning procedures Planning and managing spacecraft commissioning campaigns Customer Engineer support and training Supporting operation of existing SSTL on-orbit assets: Routine monitoring of, and interaction with, SSTL Spacecraft Support anomaly investigation activities Support Mission Services in responding to and co-ordinating customer requests for operations support Analysis of historical trend data for spacecraft health monitoring Support to operations out of hours on-call activities, once sufficient experience is gained. Supporting the Spacecraft Operations Centre infrastructure Supporting, when required, Spacecraft Operation Infrastructure & Ground Engineers in routine maintenance of SSTL ground assets Working with the Spacecraft Operations Team, the Ground Software Team, and the Ground Segments Team to ensure that the Spacecraft Operations Centre and associated equipment is fully operational Previous Experience Previous experience in Spacecraft Operations or Space Systems Engineering would be advantageous Qualifications Knowledge & Skills Degree in Space engineering, or similar Good understanding of space and ground segment systems Good understanding of orbital mechanics Understanding of RF communications systems Good team working skills, together with the ability to interface with others at all levels Excellent written documentation and communication skills Attention to detail essential Good organisation skills and able to prioritise own workload Able to work autonomously and use own initiative to progress tasks Proven ability to handle pressure and work to tight deadlines when times are busy Decision making and creative problem-solving skills Flexible and must be able to work out of hours on occasion Foreign travel for a number of weeks will be required during commissioning phases and other customer support activities Competence with MS Windows and its components (e.g. registry, networking) Good MS Office skills (Word, Excel, PowerPoint particularly) Able to demonstrate company mindsets and behaviours; Be accountable, Drive & delivery, Communicate effectively, Self-manage effectively, Work as one team Location SSTL prides itself on being a super flexible company. The role is based in our Head Office in Guildford but we fully support hybrid working and a range of flexible working options. Benefits Our comprehensive benefits package includes: 32 days Holiday plus Bank Holidays, Pension Scheme with Life Assurance, Private Medical & International Travel Insurance, Annual Bonus Scheme, Share Incentive Plan, Enhanced Maternity, Paternity & Shared Parental Pay for new parents, High Street Discount Scheme and many more! Visa Support SSTL supports applications requiring a UK Skilled Worker Visa and sponsorship is available for this role. Relocation assistance also available. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: SURREY SATELLITE TECHNOLOGY LIMITED Employment Type: Permanent - Experience Level: Professional Job Family: Customer Flight/Mission & Ops Support By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Jul 17, 2025
Full time
Job Description: How to apply Surrey Satellite Technology Ltd (SSTL) is a subsidiary of Airbus. SSTL has a heritage that spans over 40 years, and prides itself in continual innovation and improvement of space technologies, products and services, as well as in delivering space missions for a broad array of applications. From the earliest study activities to the subsystem manufacturing, to the assembly and test, to in-orbit operations, the whole spacecraft lifecycle is managed from SSTL's Guildford, Surrey headquarters. For SSTL roles please apply directly on A unique career - Surrey Satellite Technology Ltd. (sstl.co.uk) This role is an exciting opportunity to join the Spacecraft Operations team with responsibility to lead space missions from LEO to GEO and beyond. Spacecraft Operations Engineers are involved in the full life of the mission, from the bid phase, supporting mission development, writing procedures for operating craft, right through to LEOP & commissioning, transfer to operations, and end of life operations. They play a vital role, providing valuable specialist knowledge to feed into projects, hands on involvement with spacecraft in orbit, and problem solving in a fast-paced environment. There is also the opportunity to travel globally for commissioning. Key Tasks Managing spacecraft operations work packages for new missions: Working with the System Engineer to understand and help shape CONOPS for future missions Identification and communication of spacecraft operations requirements and constraints for these missions Supporting internal and external milestone reviews for projects Supporting ground-based spacecraft testing Producing spacecraft operations handbooks Defining, documenting, and testing operational procedures Defining, documenting, and testing spacecraft commissioning procedures Planning and managing spacecraft commissioning campaigns Customer Engineer support and training Supporting operation of existing SSTL on-orbit assets: Routine monitoring of, and interaction with, SSTL Spacecraft Support anomaly investigation activities Support Mission Services in responding to and co-ordinating customer requests for operations support Analysis of historical trend data for spacecraft health monitoring Support to operations out of hours on-call activities, once sufficient experience is gained. Supporting the Spacecraft Operations Centre infrastructure Supporting, when required, Spacecraft Operation Infrastructure & Ground Engineers in routine maintenance of SSTL ground assets Working with the Spacecraft Operations Team, the Ground Software Team, and the Ground Segments Team to ensure that the Spacecraft Operations Centre and associated equipment is fully operational Previous Experience Previous experience in Spacecraft Operations or Space Systems Engineering would be advantageous Qualifications Knowledge & Skills Degree in Space engineering, or similar Good understanding of space and ground segment systems Good understanding of orbital mechanics Understanding of RF communications systems Good team working skills, together with the ability to interface with others at all levels Excellent written documentation and communication skills Attention to detail essential Good organisation skills and able to prioritise own workload Able to work autonomously and use own initiative to progress tasks Proven ability to handle pressure and work to tight deadlines when times are busy Decision making and creative problem-solving skills Flexible and must be able to work out of hours on occasion Foreign travel for a number of weeks will be required during commissioning phases and other customer support activities Competence with MS Windows and its components (e.g. registry, networking) Good MS Office skills (Word, Excel, PowerPoint particularly) Able to demonstrate company mindsets and behaviours; Be accountable, Drive & delivery, Communicate effectively, Self-manage effectively, Work as one team Location SSTL prides itself on being a super flexible company. The role is based in our Head Office in Guildford but we fully support hybrid working and a range of flexible working options. Benefits Our comprehensive benefits package includes: 32 days Holiday plus Bank Holidays, Pension Scheme with Life Assurance, Private Medical & International Travel Insurance, Annual Bonus Scheme, Share Incentive Plan, Enhanced Maternity, Paternity & Shared Parental Pay for new parents, High Street Discount Scheme and many more! Visa Support SSTL supports applications requiring a UK Skilled Worker Visa and sponsorship is available for this role. Relocation assistance also available. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: SURREY SATELLITE TECHNOLOGY LIMITED Employment Type: Permanent - Experience Level: Professional Job Family: Customer Flight/Mission & Ops Support By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Primary Details Time Type: Full timeWorker Type: Employee Lead Business Analyst The Opportunity QBE Europe is currently seeking a Lead Business Analyst to join our well-established team in our London Office. This role will be pivotal as we embark on our modernisation journey within our technology and transformation function. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. As a Lead Business Analyst at QBE Europe, you will be at the forefront of our efforts to modernize and transform our technology landscape. You will have the chance to work with a talented and collaborative team, and your contributions will directly influence the success of our modernisation initiatives. Your new role Understand the company strategy and ensure team deliverables align with it. Develop project documentation in alignment with company policies and methodologies. Gather and analyse end-user requirements from business users, providing traceability from business through to implementation Scope projects effectively, managing dependencies to minimise change requests. Manage implementation of initiatives against the plan and provide post-implementation assistance. Support the development of business improvement cases and provide complex solution activities. Coordinate testing to ensure system efficiency and user-friendliness, especially in End-to-end and UAT testing. Mentor and Guide team members. Work collaboratively with others across the business and technology. About you Experience as a senior business analyst or similar transferable position. Ability to support stakeholders across the business with change initiatives. Experience in working for a London Market Insurer or Financial Services organisation. Extensive Experience working with project team including technology and business to translate business needs to technology solutions. Experience in Business Analysis, including involvement in system changes, Work breakdown Structure, Epics and Stories Experience with understanding and documenting business processes and workflow leading to process improvements. Experience with Testing including End-to-End testing and UAT testing Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (). Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; 5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. ESG & Sustainability At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce and partnering for growth through innovative, sustainable and impactful solutions. For further information regarding QBE's sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative 'Premiums4Good', please visit our Sustainability homepage and read our latest Sustainability Report ( Link ). About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! To find out more about why you should work for QBE, visit our careers website. What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the "apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. APPLY NOW and let's make it happen! Skills: Analytical Thinking, Coaching, Critical Thinking, Customer Value Management, Global IT Infrastructure, Information Technology Applications, Intentional collaboration, Managing performance, Prioritization, Process Mapping, Risk Management, Stakeholder Management, Team Development, Team Management, Waterfall Model How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 27 countries around the world.
Jul 17, 2025
Full time
Primary Details Time Type: Full timeWorker Type: Employee Lead Business Analyst The Opportunity QBE Europe is currently seeking a Lead Business Analyst to join our well-established team in our London Office. This role will be pivotal as we embark on our modernisation journey within our technology and transformation function. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. As a Lead Business Analyst at QBE Europe, you will be at the forefront of our efforts to modernize and transform our technology landscape. You will have the chance to work with a talented and collaborative team, and your contributions will directly influence the success of our modernisation initiatives. Your new role Understand the company strategy and ensure team deliverables align with it. Develop project documentation in alignment with company policies and methodologies. Gather and analyse end-user requirements from business users, providing traceability from business through to implementation Scope projects effectively, managing dependencies to minimise change requests. Manage implementation of initiatives against the plan and provide post-implementation assistance. Support the development of business improvement cases and provide complex solution activities. Coordinate testing to ensure system efficiency and user-friendliness, especially in End-to-end and UAT testing. Mentor and Guide team members. Work collaboratively with others across the business and technology. About you Experience as a senior business analyst or similar transferable position. Ability to support stakeholders across the business with change initiatives. Experience in working for a London Market Insurer or Financial Services organisation. Extensive Experience working with project team including technology and business to translate business needs to technology solutions. Experience in Business Analysis, including involvement in system changes, Work breakdown Structure, Epics and Stories Experience with understanding and documenting business processes and workflow leading to process improvements. Experience with Testing including End-to-End testing and UAT testing Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (). Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; 5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. ESG & Sustainability At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce and partnering for growth through innovative, sustainable and impactful solutions. For further information regarding QBE's sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative 'Premiums4Good', please visit our Sustainability homepage and read our latest Sustainability Report ( Link ). About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! To find out more about why you should work for QBE, visit our careers website. What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the "apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. APPLY NOW and let's make it happen! Skills: Analytical Thinking, Coaching, Critical Thinking, Customer Value Management, Global IT Infrastructure, Information Technology Applications, Intentional collaboration, Managing performance, Prioritization, Process Mapping, Risk Management, Stakeholder Management, Team Development, Team Management, Waterfall Model How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 27 countries around the world.
At Mollie, we're on a mission to make payments and money management effortless for every business in Europe. We started 20 years ago with a more direct, affordable way for companies to get paid, providing an alternative to the frustrating, overpriced solutions offered by banks at the time. Today, we serve over 250,000 businesses across Europe with an all-in-one solution that simplifies payments and money management. Our team consists of 850 specialists in product, finance, support, commerce, and engineering, working across Europe from Lisbon to London. As an Account Executive, you will: Manage your own pipeline of deals with new customers from initial contact through to closing and onboarding. Collaborate closely with Partnerships and Operations teams to ensure an effective sales process. Handle a deal pipeline of large new customers with revenue ranging from £500k to £2M per month, taking full responsibility from first contact to live customer status. Leverage Mollie's extensive sales tools to unlock new opportunities and verticals as an outbound sales superstar. Manage complex sales cycles involving senior stakeholders and sophisticated negotiations. Coordinate onboarding and integration of new customers to ensure successful go-lives, then hand over to Customer Success for ongoing support, especially for larger and more complex accounts. Gather feedback and refine strategies to optimize the sales approach in the UK market. Act as a role model and mentor for junior sales team members. You will be part of a small, focused team dedicated to solving clearly defined problem spaces. What you'll bring: 5-6 years of sales experience. Experience in B2B sales within payments, e-commerce, or SaaS sectors. A proven track record of exceeding sales targets. A strategic, process-driven sales approach. Strong teamwork skills and the ability to collaborate effectively. Excellent communication skills and strong relationship-building abilities. A number- and target-focused mindset. Additional benefits include: MacBook, birthday off, complimentary baby days, 20 days working from abroad, 25 holiday days, work-from-home budget, bike lease plan, pension plan, health insurance, equity plans, referral bonus, and access to a learning platform. How we hire Step 1: Apply - Our Talent Acquisition team and hiring manager review applications and respond within 2 weeks. Step 2: Screening call - If shortlisted, you'll be invited for a call to learn more about each other. Step 3: Are you the one? - You'll have two or more interviews, including skills assessments for technical roles.
Jul 17, 2025
Full time
At Mollie, we're on a mission to make payments and money management effortless for every business in Europe. We started 20 years ago with a more direct, affordable way for companies to get paid, providing an alternative to the frustrating, overpriced solutions offered by banks at the time. Today, we serve over 250,000 businesses across Europe with an all-in-one solution that simplifies payments and money management. Our team consists of 850 specialists in product, finance, support, commerce, and engineering, working across Europe from Lisbon to London. As an Account Executive, you will: Manage your own pipeline of deals with new customers from initial contact through to closing and onboarding. Collaborate closely with Partnerships and Operations teams to ensure an effective sales process. Handle a deal pipeline of large new customers with revenue ranging from £500k to £2M per month, taking full responsibility from first contact to live customer status. Leverage Mollie's extensive sales tools to unlock new opportunities and verticals as an outbound sales superstar. Manage complex sales cycles involving senior stakeholders and sophisticated negotiations. Coordinate onboarding and integration of new customers to ensure successful go-lives, then hand over to Customer Success for ongoing support, especially for larger and more complex accounts. Gather feedback and refine strategies to optimize the sales approach in the UK market. Act as a role model and mentor for junior sales team members. You will be part of a small, focused team dedicated to solving clearly defined problem spaces. What you'll bring: 5-6 years of sales experience. Experience in B2B sales within payments, e-commerce, or SaaS sectors. A proven track record of exceeding sales targets. A strategic, process-driven sales approach. Strong teamwork skills and the ability to collaborate effectively. Excellent communication skills and strong relationship-building abilities. A number- and target-focused mindset. Additional benefits include: MacBook, birthday off, complimentary baby days, 20 days working from abroad, 25 holiday days, work-from-home budget, bike lease plan, pension plan, health insurance, equity plans, referral bonus, and access to a learning platform. How we hire Step 1: Apply - Our Talent Acquisition team and hiring manager review applications and respond within 2 weeks. Step 2: Screening call - If shortlisted, you'll be invited for a call to learn more about each other. Step 3: Are you the one? - You'll have two or more interviews, including skills assessments for technical roles.
Fidelis Insurance Group ("Fidelis IG" or "FIG") is a specialist insurer and reinsurer headquartered in Bermuda with offices in London and Dublin. The firm is led by Chief Executive Officer Dan Burrows. Fidelis IG has a financial strength rating of A (Excellent) by A.M. Best Company, Inc. and A- by Standard and Poor's. The Role As the IT Compliance Manager, you will play a key role in assessing, testing, gathering attestation information, monitoring process and ensuring that our IT controls meet the requirements for SOX compliance. You will collaborate closely with cross-functional teams to provide advisory services, identify gaps, recommend improvements, and help implement solutions that mitigate risks and improve overall control effectiveness. Key Accountabilities Set IT compliance function within the IG in readiness for migrating applications and the associated controls into the IG Perform detailed assessment and evaluation of IT controls for SOX compliance, focusing on areas such as access controls, change management, system development, and data integrity. Provide feedback to control owners around internal controls, assessments, remediation, and documentation Collaborate with internal audit teams and other stakeholders to gather evidence required for audits of IT internal controls and key operational process and ensure SOX compliance requirements are met. Identify potential risks and assist in developing strategies for mitigating those risks. Maintain and update the IT scoping and risk assessments, including maintaining the internal IT controls, procedures, and documentation Assist in the development of testing plans, procedures, and scripts to assess the design and operational effectiveness of IT controls. Provide guidance on remediation efforts for identified deficiencies and assist with implementing corrective actions. Improve IT Controls and Process documentation (i.e., work with process owners to refine risk control matrix, improve process flows, refine / develop test procedures, propose control language and associated risks etc.) Maintain up-to-date knowledge of regulatory requirements and best practices in IT controls and SOX compliance. Assist with the quarterly IT Controls certification process with business process owners, aligning with reporting timelines Skills & Experience Bachelor's degree in Information Technology, Computer Science, Accounting or a related field, with a preference for Certifications such as CISA, CISSP, or CPA. At least 3 years of experience in SOX IT auditing, compliance or a similar role, with hands-on experience in testing IT systems, applications, and security controls. Strong understanding of SOX compliance requirements and IT general controls (ITGCs). Excellent knowledge of a wide range of technology (infrastructure, applications, networking, cyber security, IT governance). Familiarity with IT control frameworks such as COBIT, NIST or ISO 27001. Experience with auditing tools and techniques, and proficiency in Microsoft Excel, Word, Outlook, Visio, PowerPoint, Access. Excellent analytical, problem-solving, verbal and written communication skills with the ability to interact effectively with all levels of management Ability to work independently, in a fast-paced environment manage multiple tasks, and meet deadlines. Other Our culture is based on respect and on doing the right thing for our colleagues, customers, investors and the Earth. We actively avoid trading with industries that cause harm to people, the environment and animals. We provide development opportunities to our employees, taking action to advance diversity and inclusion, being environmentally responsible, and volunteering for and supporting charitable activities in our communities and worldwide. Our culture is defined by our principles. It is the foundation of who we are and the core of everything we do. Outperformance: A single-minded focus on underwriting results; agile in the face of opportunity. Innovative: We are proud to be different and will analyze every book of business with data driven capability and underwriting flair. Inclusive: Our business is about treating people well while doing the right thing. We want a speak-up culture with open communication, irrespective of gender, ethnicity, sexual orientation or background, allowing everyone to be themselves. Versatile: We champion individuals for their ideas, encouraging them to operate freely and rewarding them for their output. Smart: We focus on productivity not activity. DIVERSITY, EQUITY AND INCLUSION Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and Fidelis Insurance Group' successes. This will be driven by a workforce that embraces Diversity, Equity and Inclusion at every level, in every department across Fidelis Insurance Group. We welcome applications from all qualified candidates. To ensure that all candidates have a fair opportunity to show their abilities during the recruitment process, adjustments may be required. If your physical or mental health or disability may necessitate an adjustment, please contact to discuss. All information relating to your health or disability will be treated in accordance with our data protection policy.
Jul 17, 2025
Full time
Fidelis Insurance Group ("Fidelis IG" or "FIG") is a specialist insurer and reinsurer headquartered in Bermuda with offices in London and Dublin. The firm is led by Chief Executive Officer Dan Burrows. Fidelis IG has a financial strength rating of A (Excellent) by A.M. Best Company, Inc. and A- by Standard and Poor's. The Role As the IT Compliance Manager, you will play a key role in assessing, testing, gathering attestation information, monitoring process and ensuring that our IT controls meet the requirements for SOX compliance. You will collaborate closely with cross-functional teams to provide advisory services, identify gaps, recommend improvements, and help implement solutions that mitigate risks and improve overall control effectiveness. Key Accountabilities Set IT compliance function within the IG in readiness for migrating applications and the associated controls into the IG Perform detailed assessment and evaluation of IT controls for SOX compliance, focusing on areas such as access controls, change management, system development, and data integrity. Provide feedback to control owners around internal controls, assessments, remediation, and documentation Collaborate with internal audit teams and other stakeholders to gather evidence required for audits of IT internal controls and key operational process and ensure SOX compliance requirements are met. Identify potential risks and assist in developing strategies for mitigating those risks. Maintain and update the IT scoping and risk assessments, including maintaining the internal IT controls, procedures, and documentation Assist in the development of testing plans, procedures, and scripts to assess the design and operational effectiveness of IT controls. Provide guidance on remediation efforts for identified deficiencies and assist with implementing corrective actions. Improve IT Controls and Process documentation (i.e., work with process owners to refine risk control matrix, improve process flows, refine / develop test procedures, propose control language and associated risks etc.) Maintain up-to-date knowledge of regulatory requirements and best practices in IT controls and SOX compliance. Assist with the quarterly IT Controls certification process with business process owners, aligning with reporting timelines Skills & Experience Bachelor's degree in Information Technology, Computer Science, Accounting or a related field, with a preference for Certifications such as CISA, CISSP, or CPA. At least 3 years of experience in SOX IT auditing, compliance or a similar role, with hands-on experience in testing IT systems, applications, and security controls. Strong understanding of SOX compliance requirements and IT general controls (ITGCs). Excellent knowledge of a wide range of technology (infrastructure, applications, networking, cyber security, IT governance). Familiarity with IT control frameworks such as COBIT, NIST or ISO 27001. Experience with auditing tools and techniques, and proficiency in Microsoft Excel, Word, Outlook, Visio, PowerPoint, Access. Excellent analytical, problem-solving, verbal and written communication skills with the ability to interact effectively with all levels of management Ability to work independently, in a fast-paced environment manage multiple tasks, and meet deadlines. Other Our culture is based on respect and on doing the right thing for our colleagues, customers, investors and the Earth. We actively avoid trading with industries that cause harm to people, the environment and animals. We provide development opportunities to our employees, taking action to advance diversity and inclusion, being environmentally responsible, and volunteering for and supporting charitable activities in our communities and worldwide. Our culture is defined by our principles. It is the foundation of who we are and the core of everything we do. Outperformance: A single-minded focus on underwriting results; agile in the face of opportunity. Innovative: We are proud to be different and will analyze every book of business with data driven capability and underwriting flair. Inclusive: Our business is about treating people well while doing the right thing. We want a speak-up culture with open communication, irrespective of gender, ethnicity, sexual orientation or background, allowing everyone to be themselves. Versatile: We champion individuals for their ideas, encouraging them to operate freely and rewarding them for their output. Smart: We focus on productivity not activity. DIVERSITY, EQUITY AND INCLUSION Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and Fidelis Insurance Group' successes. This will be driven by a workforce that embraces Diversity, Equity and Inclusion at every level, in every department across Fidelis Insurance Group. We welcome applications from all qualified candidates. To ensure that all candidates have a fair opportunity to show their abilities during the recruitment process, adjustments may be required. If your physical or mental health or disability may necessitate an adjustment, please contact to discuss. All information relating to your health or disability will be treated in accordance with our data protection policy.