British Airways has been flying for over 100 years and our success has been driven by our teams, passion and drive for excellence. If you're made of the same qualities as us, you could soon be part of the next chapter of our story. Great journeys require first-class aircraft. That's why our world class engineering function is so important to the British Airways customer experience. In our team, you get to work in unrivalled facilities on one of the most diverse fleets around. Get ready to push your engineering skills to ensure our customers fly in the safest, most reliable aircraft in the skies. The Role We are looking to recruit highly motivated candidates that will be joining our POWERPLANT TECHNICAL SUPPORT GROUP (TSG) team within the Engineering organisation. Our Powerplant TSG engineers provide continuous support the whole BA Mainline fleet as well as the BA Euroflyer fleet, looking after all our engines and APUs. The successful candidates will be offered a position in our Engineering team, based at the BA Engineering HQ (Heathrow airport) and will be delivering technical expertise in operational support to the daily operation, managing the safety, reliability, technical performance and cost of ownership of the BA fleet of engines and APUs. BA operates one of the largest fleets in the world, with a wide variety of aircraft engines that power all our Airbus and Boeing aircraft across the globe. Our powerplant fleet includes well consolidated engines such as the V2500, GE90 and RR Trent 800 & 900 up to the latest state of the art Trent 1000, XWB & LEAP engines, with multiple different APU models that provide endless opportunities and technical challenges in such a demanding sector. All our technical support engineers are responsible for leading the Engineering activities to prevent and/or recover AOGs worldwide, driving safe, efficient and expedient actions in support of Engineering and Airline operational needs. The candidate will need to have a solid Aerospace Engineering technical background, with the ability to hold CAA / EASA approvals and BA company approvals, hold an HNC / HND or equivalent in an Aerospace Engineering subject, recognised Aircraft Engineering apprenticeship or equivalent industry experience, B1 / B2 Licence without Type rating, the ability to hold and exercise EASA. Part 145 Technical Engineer / Part21 CCE or CVE approvals will also be a qualification to highly consider for the role. Should you be willing to take the challenge, this is an excellent opportunity for you to develop your career in a very dynamic and demanding role. Please note these positions are shift based roles. As your career develops in Engineering you will get the opportunity to participate in specialist training including type training, manufacturer delivered systems training and several internal career development options. What we offer: Competitive salary with bonus opportunity (subject to company and personal performance) Annual Management Performance Bonus scheme. Additional Premium pay when working on Bank Holidays due to Shift Roster. Company Pension scheme (with company contributions of up to 11% of the basic pay, with employee contribution of 5%). Life Insurance benefit paid by the company. BA Healthcare Plan for employee, with the possibility to get it extended to family members. Staff Travel benefit, including an additional Annual Booking Concession (ABC tickets) ticket per year. Access to Hotline tickets (discounted price in firm BA tickets). Access to Childcare vouchers scheme and dedicated benefit schemes available to TMGs (i.e. Electric Car scheme, Dental Insurance, etc). Access to special price and discounts in hotels, car rentals, etc for airline staff. Free parking at work and options for parking whilst on holiday. Access to dedicated training and professional development through our Global Learning Academy. We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Apr 17, 2026
Full time
British Airways has been flying for over 100 years and our success has been driven by our teams, passion and drive for excellence. If you're made of the same qualities as us, you could soon be part of the next chapter of our story. Great journeys require first-class aircraft. That's why our world class engineering function is so important to the British Airways customer experience. In our team, you get to work in unrivalled facilities on one of the most diverse fleets around. Get ready to push your engineering skills to ensure our customers fly in the safest, most reliable aircraft in the skies. The Role We are looking to recruit highly motivated candidates that will be joining our POWERPLANT TECHNICAL SUPPORT GROUP (TSG) team within the Engineering organisation. Our Powerplant TSG engineers provide continuous support the whole BA Mainline fleet as well as the BA Euroflyer fleet, looking after all our engines and APUs. The successful candidates will be offered a position in our Engineering team, based at the BA Engineering HQ (Heathrow airport) and will be delivering technical expertise in operational support to the daily operation, managing the safety, reliability, technical performance and cost of ownership of the BA fleet of engines and APUs. BA operates one of the largest fleets in the world, with a wide variety of aircraft engines that power all our Airbus and Boeing aircraft across the globe. Our powerplant fleet includes well consolidated engines such as the V2500, GE90 and RR Trent 800 & 900 up to the latest state of the art Trent 1000, XWB & LEAP engines, with multiple different APU models that provide endless opportunities and technical challenges in such a demanding sector. All our technical support engineers are responsible for leading the Engineering activities to prevent and/or recover AOGs worldwide, driving safe, efficient and expedient actions in support of Engineering and Airline operational needs. The candidate will need to have a solid Aerospace Engineering technical background, with the ability to hold CAA / EASA approvals and BA company approvals, hold an HNC / HND or equivalent in an Aerospace Engineering subject, recognised Aircraft Engineering apprenticeship or equivalent industry experience, B1 / B2 Licence without Type rating, the ability to hold and exercise EASA. Part 145 Technical Engineer / Part21 CCE or CVE approvals will also be a qualification to highly consider for the role. Should you be willing to take the challenge, this is an excellent opportunity for you to develop your career in a very dynamic and demanding role. Please note these positions are shift based roles. As your career develops in Engineering you will get the opportunity to participate in specialist training including type training, manufacturer delivered systems training and several internal career development options. What we offer: Competitive salary with bonus opportunity (subject to company and personal performance) Annual Management Performance Bonus scheme. Additional Premium pay when working on Bank Holidays due to Shift Roster. Company Pension scheme (with company contributions of up to 11% of the basic pay, with employee contribution of 5%). Life Insurance benefit paid by the company. BA Healthcare Plan for employee, with the possibility to get it extended to family members. Staff Travel benefit, including an additional Annual Booking Concession (ABC tickets) ticket per year. Access to Hotline tickets (discounted price in firm BA tickets). Access to Childcare vouchers scheme and dedicated benefit schemes available to TMGs (i.e. Electric Car scheme, Dental Insurance, etc). Access to special price and discounts in hotels, car rentals, etc for airline staff. Free parking at work and options for parking whilst on holiday. Access to dedicated training and professional development through our Global Learning Academy. We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
As an Optometrist Store Manager at Vision Express, you'll be responsible for managing the daily operations of a Vision Express store, whilst also providing Optometry services to our customers where you'll get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. You'll oversee the work of your colleagues in store and ensure that customer satisfaction is maintained, whilst working as a team to drive sales, manage inventory and maintain profitability of the store with the support of your in-store team, Regional Manager, and Store Support Centre colleagues. Your passion for optometry will support our ambition to 'See More and Be More' for our customers maximising their lifestyle through appropriate eyecare and eyewear solutions. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Have a degree in Optometry or a diploma in Optometry, with registration on the General Optical Council Strong leadership skills to manage a team of Optometrists and Retail colleagues in store and encourage team work Business acumen to drive sales, manage inventory and maintain profitability of the store Experience in testing patients eyes and eyesight with in-depth knowledge to provide specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Earning potential through our referral programme Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 80% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as; Gymflex, Dining Cards, Discounted Travel Insurance, experience days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Apr 17, 2026
Full time
As an Optometrist Store Manager at Vision Express, you'll be responsible for managing the daily operations of a Vision Express store, whilst also providing Optometry services to our customers where you'll get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. You'll oversee the work of your colleagues in store and ensure that customer satisfaction is maintained, whilst working as a team to drive sales, manage inventory and maintain profitability of the store with the support of your in-store team, Regional Manager, and Store Support Centre colleagues. Your passion for optometry will support our ambition to 'See More and Be More' for our customers maximising their lifestyle through appropriate eyecare and eyewear solutions. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Have a degree in Optometry or a diploma in Optometry, with registration on the General Optical Council Strong leadership skills to manage a team of Optometrists and Retail colleagues in store and encourage team work Business acumen to drive sales, manage inventory and maintain profitability of the store Experience in testing patients eyes and eyesight with in-depth knowledge to provide specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Earning potential through our referral programme Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 80% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as; Gymflex, Dining Cards, Discounted Travel Insurance, experience days and even discounted bicycles through our Cycle to Work Scheme And so much more!
As an Optometrist at Vision Express, you'll get to work with some world class technology including automated refraction, non-contact tonometry, automated keratometry, fundus camera, visual field analyser, OCT and automated phoropters to name a few. Your passion for optometry, will support our ambition to 'See More, Be More' for our customers, maximising their lifestyle through appropriate eyecare and eyewear solutions. In our stores, you will get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Experience in testing patients eyes and eyesight whilst providing specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients Team work with colleagues across the whole store team The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Basic salary up to £69,000 (subject to your experience and location) An additional £4,000 car allowance Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life assurance - 4x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 80% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as, Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme And so much more!
Apr 17, 2026
Full time
As an Optometrist at Vision Express, you'll get to work with some world class technology including automated refraction, non-contact tonometry, automated keratometry, fundus camera, visual field analyser, OCT and automated phoropters to name a few. Your passion for optometry, will support our ambition to 'See More, Be More' for our customers, maximising their lifestyle through appropriate eyecare and eyewear solutions. In our stores, you will get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Experience in testing patients eyes and eyesight whilst providing specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients Team work with colleagues across the whole store team The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Basic salary up to £69,000 (subject to your experience and location) An additional £4,000 car allowance Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life assurance - 4x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 80% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as, Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme And so much more!
As an Optometrist at Vision Express, you'll get to work with some world class technology including automated refraction, non-contact tonometry, automated keratometry, fundus camera, visual field analyser, OCT and automated phoropters to name a few. Your passion for optometry, will support our ambition to 'See More, Be More' for our customers, maximising their lifestyle through appropriate eyecare and eyewear solutions. In our stores, you will get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Experience in testing patients eyes and eyesight whilst providing specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients Team work with colleagues across the whole store team The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Basic salary up to £69,000 (subject to your experience and location) An additional £4,000 car allowance Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life assurance - 4x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 80% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as, Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme And so much more!
Apr 17, 2026
Full time
As an Optometrist at Vision Express, you'll get to work with some world class technology including automated refraction, non-contact tonometry, automated keratometry, fundus camera, visual field analyser, OCT and automated phoropters to name a few. Your passion for optometry, will support our ambition to 'See More, Be More' for our customers, maximising their lifestyle through appropriate eyecare and eyewear solutions. In our stores, you will get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Experience in testing patients eyes and eyesight whilst providing specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients Team work with colleagues across the whole store team The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Basic salary up to £69,000 (subject to your experience and location) An additional £4,000 car allowance Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life assurance - 4x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 80% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as, Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme And so much more!
As an Optometrist at Vision Express, you'll get to work with some world class technology including automated refraction, non-contact tonometry, automated keratometry, fundus camera, visual field analyser, OCT and automated phoropters to name a few. Your passion for optometry, will support our ambition to 'See More, Be More' for our customers, maximising their lifestyle through appropriate eyecare and eyewear solutions. In our stores, you will get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Experience in testing patients eyes and eyesight whilst providing specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients Team work with colleagues across the whole store team The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Basic salary up to £73,000(subject to your experience and location) An additional £4,000 car allowance Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life assurance - 4x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 80% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as, Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme And so much more!
Apr 17, 2026
Full time
As an Optometrist at Vision Express, you'll get to work with some world class technology including automated refraction, non-contact tonometry, automated keratometry, fundus camera, visual field analyser, OCT and automated phoropters to name a few. Your passion for optometry, will support our ambition to 'See More, Be More' for our customers, maximising their lifestyle through appropriate eyecare and eyewear solutions. In our stores, you will get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Experience in testing patients eyes and eyesight whilst providing specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients Team work with colleagues across the whole store team The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Basic salary up to £73,000(subject to your experience and location) An additional £4,000 car allowance Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life assurance - 4x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 80% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as, Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme And so much more!
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. We are seeking a highly motivated and experienced Senior Technical Application Support Specialist to join our global dynamic team. The successful candidate will be responsible for providing L2/L3 technical support for our commodities trading platform, with a primary focus on the Openlink and Risk Management applications. This role requires a deep understanding of the commodities asset class, exceptional technical troubleshooting skills, and a commitment to providing excellent customer service to our trading and business users. What will you do: Provide timely and effective L2/L3 technical support for the commodities trading platform, including the Openlink application and its ecosystem. Investigate, diagnose, and resolve complex application and system issues, ensuring minimal disruption to business operations. Systems will include market data, static data, trade lifecycle(openlink) and risk management platforms. Monitor system health and performance, proactively identifying and addressing potential issues before they impact users. Support global critical front office risk batches and End of day batch processing. Collaborate closely with traders, business analysts, developers, and infrastructure teams to resolve incidents and implement solutions. Manage the incident lifecycle, from initial report to resolution, including root cause analysis and post-mortem reviews. Participate in a rotational on-call schedule to weekend support and bank holiday coverage. Develop and maintain comprehensive support documentation, including knowledge base articles and runbooks. Assist with the planning and execution of application deployments, upgrades, and disaster recovery tests. Identify opportunities for process improvements and automation to enhance system stability and support efficiency. Key Skills and Experience required: A key requirement for this role is proven, experience with the Openlink application. Strong functional knowledge of the commodities asset class, including physical and financial products (e.g., oil, natural gas, power, metals, agriculture). A strong understanding of risk and pnl and supporting Risk management platforms. Proficiency in SQL and experience working with relational databases such as Oracle or SQL Server. Proficiency in Middleware technologies such as Solace. Demonstrable scripting skills in languages such as Python, Juniper Notebooks, or shell scripting for automation and troubleshooting. Excellent analytical, problem-solving, and critical-thinking skills. Strong verbal and written communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Ability to perform effectively in a high-pressure, fast-paced trading environment. Experience with enterprise monitoring tools like ITRS Geneos, Splunk, Grafana, or similar. Familiarity with the ITIL framework and best practices for incident, problem, and change management. Previous experience working directly with traders and front-office staff. What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review, please let us know. View Citi's EEO Policy Statement and the Know Your Rights poster.
Apr 17, 2026
Full time
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. We are seeking a highly motivated and experienced Senior Technical Application Support Specialist to join our global dynamic team. The successful candidate will be responsible for providing L2/L3 technical support for our commodities trading platform, with a primary focus on the Openlink and Risk Management applications. This role requires a deep understanding of the commodities asset class, exceptional technical troubleshooting skills, and a commitment to providing excellent customer service to our trading and business users. What will you do: Provide timely and effective L2/L3 technical support for the commodities trading platform, including the Openlink application and its ecosystem. Investigate, diagnose, and resolve complex application and system issues, ensuring minimal disruption to business operations. Systems will include market data, static data, trade lifecycle(openlink) and risk management platforms. Monitor system health and performance, proactively identifying and addressing potential issues before they impact users. Support global critical front office risk batches and End of day batch processing. Collaborate closely with traders, business analysts, developers, and infrastructure teams to resolve incidents and implement solutions. Manage the incident lifecycle, from initial report to resolution, including root cause analysis and post-mortem reviews. Participate in a rotational on-call schedule to weekend support and bank holiday coverage. Develop and maintain comprehensive support documentation, including knowledge base articles and runbooks. Assist with the planning and execution of application deployments, upgrades, and disaster recovery tests. Identify opportunities for process improvements and automation to enhance system stability and support efficiency. Key Skills and Experience required: A key requirement for this role is proven, experience with the Openlink application. Strong functional knowledge of the commodities asset class, including physical and financial products (e.g., oil, natural gas, power, metals, agriculture). A strong understanding of risk and pnl and supporting Risk management platforms. Proficiency in SQL and experience working with relational databases such as Oracle or SQL Server. Proficiency in Middleware technologies such as Solace. Demonstrable scripting skills in languages such as Python, Juniper Notebooks, or shell scripting for automation and troubleshooting. Excellent analytical, problem-solving, and critical-thinking skills. Strong verbal and written communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Ability to perform effectively in a high-pressure, fast-paced trading environment. Experience with enterprise monitoring tools like ITRS Geneos, Splunk, Grafana, or similar. Familiarity with the ITIL framework and best practices for incident, problem, and change management. Previous experience working directly with traders and front-office staff. What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review, please let us know. View Citi's EEO Policy Statement and the Know Your Rights poster.
Technical Surveyor Salary - £33,000 - OTE £35,000 - £40,000 per annum Sharps Furniture Group - The UK's Leading Fitted Furniture Specialist Your Opportunity to Be Part of Something Special At Sharps Furniture Group, we design and install bespoke fitted furniture tailored to our customers' unique spaces and lifestyles. As the UK's market leader in our field, we're expanding our talented operations team and are now recruiting for Technical Surveyors in the DT & BH postcode areas. About the Role As a Technical Surveyor, you'll play a critical part in the customer journey. You'll visit customers' homes to carry out detailed surveys, carefully check and measure the design feasibility, and finalise plans in preparation for installation. This is a field-based role covering your local area, with flexibility to suit customer needs. Key Responsibilities Accurately measure and survey rooms to confirm fitted furniture designs Finalise layout and installation details with the customer during home visits Communicate effectively with the wider design and installation teams Use CAD and digital tools (full training provided) to confirm technical specifications Deliver a professional, courteous service as a representative of Sharps in customers' homes Working Hours 37.5 hours per week, Monday to Friday Includes the need to be flexible around potential evening and weekend work to suit the needs of the business and our customers. What We're Looking For Previous experience in surveying, trades, or installation (bedrooms, kitchens, or bathrooms preferred) Confident, presentable, and articulate with excellent customer service skills Comfortable using digital technology and interpreting floorplans (CAD experience a plus) Strong attention to detail and practical problem-solving ability Reliable, courteous, and flexible with a professional, customer-focused approach What You'll Get in Return Competitive salary and performance-based earnings Full product training and ongoing support Work-from-home structure with local travel Join a trusted, well-established brand with over 50 years of design excellence Additional Requirements Applicants must be UK or EU residents or hold a valid UK work permit As this is a customer-facing role, all successful candidates must complete a DBS check Apply Now If you have the experience, attention to detail, and people skills to succeed as a Technical Surveyor, we'd love to hear from you. Apply today and we'll be in touch quickly to arrange a local interview. Job Type: Permanent Benefits Company pension Employee discount Life insurance Sick pay Application question(s) Do you have experience with Cad Software? Are you happy to cover the DL, DH, TS, SR & NE Postcode Areas?
Apr 17, 2026
Full time
Technical Surveyor Salary - £33,000 - OTE £35,000 - £40,000 per annum Sharps Furniture Group - The UK's Leading Fitted Furniture Specialist Your Opportunity to Be Part of Something Special At Sharps Furniture Group, we design and install bespoke fitted furniture tailored to our customers' unique spaces and lifestyles. As the UK's market leader in our field, we're expanding our talented operations team and are now recruiting for Technical Surveyors in the DT & BH postcode areas. About the Role As a Technical Surveyor, you'll play a critical part in the customer journey. You'll visit customers' homes to carry out detailed surveys, carefully check and measure the design feasibility, and finalise plans in preparation for installation. This is a field-based role covering your local area, with flexibility to suit customer needs. Key Responsibilities Accurately measure and survey rooms to confirm fitted furniture designs Finalise layout and installation details with the customer during home visits Communicate effectively with the wider design and installation teams Use CAD and digital tools (full training provided) to confirm technical specifications Deliver a professional, courteous service as a representative of Sharps in customers' homes Working Hours 37.5 hours per week, Monday to Friday Includes the need to be flexible around potential evening and weekend work to suit the needs of the business and our customers. What We're Looking For Previous experience in surveying, trades, or installation (bedrooms, kitchens, or bathrooms preferred) Confident, presentable, and articulate with excellent customer service skills Comfortable using digital technology and interpreting floorplans (CAD experience a plus) Strong attention to detail and practical problem-solving ability Reliable, courteous, and flexible with a professional, customer-focused approach What You'll Get in Return Competitive salary and performance-based earnings Full product training and ongoing support Work-from-home structure with local travel Join a trusted, well-established brand with over 50 years of design excellence Additional Requirements Applicants must be UK or EU residents or hold a valid UK work permit As this is a customer-facing role, all successful candidates must complete a DBS check Apply Now If you have the experience, attention to detail, and people skills to succeed as a Technical Surveyor, we'd love to hear from you. Apply today and we'll be in touch quickly to arrange a local interview. Job Type: Permanent Benefits Company pension Employee discount Life insurance Sick pay Application question(s) Do you have experience with Cad Software? Are you happy to cover the DL, DH, TS, SR & NE Postcode Areas?
Client Relations Administrator £26,500 - £29,500 per annum 37.5 hours per week Hybrid or Remote (UK based) About Us As one of the world's leading International Medical Insurance providers, IMG supports individuals and organisations across the globe. Every second of every day, travellers, expatriates, international workers, and globally mobile customers rely on our products to give them Global Peace of Mind . Our commitment to exceptional service is at the heart of everything we do - and our Global Quality team plays a vital role in ensuring our customers receive a fair, professional, and consistent experience. About the Role We're looking for a Client Relations Administrator to join our Global Quality team in a customer facing, coordination focused role. You'll manage the intake and recording of customer concerns, escalations, and complaints while providing high quality administrative and client support. Acting as a key link between clients and internal teams, you'll help ensure customer issues are logged accurately, escalated appropriately, and resolved within agreed timelines. This is a fast paced role that requires strong organisation, attention to detail, and the ability to manage multiple priorities - including matters of complexity and urgency. Your work will directly support service improvement initiatives, with complaint trends and insights shared with senior leadership to enhance the overall customer journey. Key Responsibilities Act as a first point of contact for routine enquiries from clients, insurers, and brokers via email, telephone, and client portals. Provide clear, accurate, and professional responses in line with approved processes and conduct standards. Log, track, and maintain records of customer complaints, concerns, and service feedback in line with FCA/ICB/DOI regulations. Ensure all client interactions are accurately documented within relevant systems. Support the Quality Team Leader and Quality Assurance Specialists with complaint tracking and resolution. Manage and maintain central records for client contact details, contracts, service levels, and correspondence. Ensure timely referral and hand off of complaints to appropriate handling teams. Maintain compliance with data protection and confidentiality requirements, including GDPR. Support audits, regulatory requests, and Financial Ombudsman Service (or other regulatory body) file preparation. Monitor trends and recurring issues, escalating risks or complex matters as needed. Contribute to client satisfaction initiatives such as surveys and follow ups. Communicate effectively with underwriters, customers, regulators, and internal stakeholders. Share insights, feedback, and recommendations to support process and service improvements. Carry out additional duties as required, following appropriate training and guidance. About You You're a proactive, detail focused professional with a strong customer service background and experience working in a regulated environment. You're comfortable managing high volumes of correspondence, prioritising tasks, and supporting complex cases, while maintaining a calm and professional approach. Essential Requirements 3-5 years' experience in a similar role or in an administrative position within an insurance or regulated environment. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage multiple deadlines. High attention to detail and ability to follow complex instructions. A positive, self motivated, and flexible approach. Proficiency in Microsoft Word, Outlook, and Excel. Ability to work collaboratively as part of a close knit team. Preferred Skills & Experience Previous experience handling regulated correspondence within financial or insurance services. Knowledge or awareness of complaints handling regulations (e.g. GDPR, HIPAA). Exposure to claims, complaints, or client service environments. Awareness of FCA Conduct Rules (training provided if required). Basic understanding of contracts, SLAs, and insurance processes. Why Join IMG? Competitive salary of £26,500 - £29,500 Hybrid or fully remote working options Supportive, collaborative team environment Opportunity to work within a global organisation A role that directly contributes to service excellence and customer outcomes Apply today and take the next step in your career. IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.
Apr 17, 2026
Full time
Client Relations Administrator £26,500 - £29,500 per annum 37.5 hours per week Hybrid or Remote (UK based) About Us As one of the world's leading International Medical Insurance providers, IMG supports individuals and organisations across the globe. Every second of every day, travellers, expatriates, international workers, and globally mobile customers rely on our products to give them Global Peace of Mind . Our commitment to exceptional service is at the heart of everything we do - and our Global Quality team plays a vital role in ensuring our customers receive a fair, professional, and consistent experience. About the Role We're looking for a Client Relations Administrator to join our Global Quality team in a customer facing, coordination focused role. You'll manage the intake and recording of customer concerns, escalations, and complaints while providing high quality administrative and client support. Acting as a key link between clients and internal teams, you'll help ensure customer issues are logged accurately, escalated appropriately, and resolved within agreed timelines. This is a fast paced role that requires strong organisation, attention to detail, and the ability to manage multiple priorities - including matters of complexity and urgency. Your work will directly support service improvement initiatives, with complaint trends and insights shared with senior leadership to enhance the overall customer journey. Key Responsibilities Act as a first point of contact for routine enquiries from clients, insurers, and brokers via email, telephone, and client portals. Provide clear, accurate, and professional responses in line with approved processes and conduct standards. Log, track, and maintain records of customer complaints, concerns, and service feedback in line with FCA/ICB/DOI regulations. Ensure all client interactions are accurately documented within relevant systems. Support the Quality Team Leader and Quality Assurance Specialists with complaint tracking and resolution. Manage and maintain central records for client contact details, contracts, service levels, and correspondence. Ensure timely referral and hand off of complaints to appropriate handling teams. Maintain compliance with data protection and confidentiality requirements, including GDPR. Support audits, regulatory requests, and Financial Ombudsman Service (or other regulatory body) file preparation. Monitor trends and recurring issues, escalating risks or complex matters as needed. Contribute to client satisfaction initiatives such as surveys and follow ups. Communicate effectively with underwriters, customers, regulators, and internal stakeholders. Share insights, feedback, and recommendations to support process and service improvements. Carry out additional duties as required, following appropriate training and guidance. About You You're a proactive, detail focused professional with a strong customer service background and experience working in a regulated environment. You're comfortable managing high volumes of correspondence, prioritising tasks, and supporting complex cases, while maintaining a calm and professional approach. Essential Requirements 3-5 years' experience in a similar role or in an administrative position within an insurance or regulated environment. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage multiple deadlines. High attention to detail and ability to follow complex instructions. A positive, self motivated, and flexible approach. Proficiency in Microsoft Word, Outlook, and Excel. Ability to work collaboratively as part of a close knit team. Preferred Skills & Experience Previous experience handling regulated correspondence within financial or insurance services. Knowledge or awareness of complaints handling regulations (e.g. GDPR, HIPAA). Exposure to claims, complaints, or client service environments. Awareness of FCA Conduct Rules (training provided if required). Basic understanding of contracts, SLAs, and insurance processes. Why Join IMG? Competitive salary of £26,500 - £29,500 Hybrid or fully remote working options Supportive, collaborative team environment Opportunity to work within a global organisation A role that directly contributes to service excellence and customer outcomes Apply today and take the next step in your career. IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.
A global medical insurance provider is looking for a Client Relations Administrator to support the Global Quality team. This role involves managing customer concerns, providing high-quality support, and ensuring compliance with regulations. Ideal candidates will have strong organizational skills and experience in customer service within a regulated environment. This position offers hybrid working options and the chance to be part of a collaborative team that enhances customer outcomes.
Apr 17, 2026
Full time
A global medical insurance provider is looking for a Client Relations Administrator to support the Global Quality team. This role involves managing customer concerns, providing high-quality support, and ensuring compliance with regulations. Ideal candidates will have strong organizational skills and experience in customer service within a regulated environment. This position offers hybrid working options and the chance to be part of a collaborative team that enhances customer outcomes.
Giorgio Armani Beauty is more than makeup; it's a philosophy of perfecting natural beauty for everyone. We believe in empowering individuals, regardless of identity or background, to express their confidence and achieve their most flawless selves. Driven by a commitment to innovation, precision, and the art of subtle enhancement, we offer a world of sophisticated products and expert techniques, inspiring self-assurance, and the pursuit of timeless beauty for all. Join us in shaping the future of beauty, where artistry meets science, and become a part of a brand that celebrates the power and individuality of every person. Who we are looking for: A Fragrance Enthusiast: You're passionate about all things Fragrance and love sharing your expertise! You're a pro at giving personalised advice and helping people find the perfect Fragrance to help them feel empowered. A Connection Creator: You're a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style and helping them create a beauty routing that expresses who they are. A Trendsetter: Being active on social media, you're always on top of the latest fragrance and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare. A Go Getter: You're driven, ambitious and love a challenge. You're excited to create innovative in-store experiences and achieve amazing results. A Brand Ambassador: You're a true believer in the Giorgio Armani Beauty mission and values. You're passionate about our iconic brands and can't wait to represent them. What you will be doing: Fragrance Specialist Creating Engaging Fragrance Experiences: Design and execute innovative, engaging fragrance events and animations that drive customer interest and excitement for Armani fragrance. Team Fragrance Leadership: Provide expert coaching and guidance to team members on all aspects of fragrance, empowering them to confidently deliver exceptional customer service and achieve sales goals. Personalized Fragrance Consultations: Serve as the go-to fragrance expert for customers, offering personalized recommendations to address individual needs. Elevating Customer Experience Delivering the Giorgio Armani BeautyExperience: Consistently execute the Armani Beauty service model, ensuring a luxurious and personalized experience for every customer. Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into Armani's heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs. Embodying Brand Excellence: Act as a Giorgio Armani Beauty Ambassador, providing a luxurious customer experience through personalised service and merchandising standards. Staying Trend-Forward: Maintain a strong understanding of the latest skincare, make-up, and fragrance trends to provide expert advice and personalized recommendations. Driving Retail Performance Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager. Building Client Relationships: Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business. Promoting Events and Activities: Inform new and existing customers about upcoming in-store events, promotions, and brand activations. Brand Advocacy: Passionately represent Armani Beauty and share your expertise on internal and external social media platforms, adhering to company guidelines. Operational Excellence Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise. Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms ( Tamigo /One Retail). Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment. Support and Development - Invest in Your Future with L'Oréal Luxe We're committed to your growth and development. Here's how we'll support you every step of the way: Comprehensive Onboarding: Kickstart your journey with a dynamic blend of in person and online modules during your first three months, covering everything you need to know about our brands and culture. From day one, you'll become an integral part of the L'oreal Luxe community. Continuous Learning: Benefit from ongoing training and mentorship with your Area Manager, Education Manager, and peers, developing your expertise in service excellence, retail best practices, skincare, makeup, and fragrance. Immersive Brand Experience: Connect with the wider L'oreal Luxe Community at our stunning head office in White City, London, for an immersive training induction that will deepen your understanding of our brands and values. Exclusive Product Previews: Get hands on with the latest innovations and trend setting products at regular training events, staying ahead of the curve. On Demand Learning Resources: Access our internal platform for self directed learning, expanding your knowledge and building valuable relationships. Career Growth Opportunities: Collaborate with your Counter Manager, Area Manager, and Education team to chart your career path and unlock your full potential within L'Oréal Luxe. Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well being: Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well being. Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives: Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. You can apply to up to three jobs within a rolling 30 day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Apr 17, 2026
Full time
Giorgio Armani Beauty is more than makeup; it's a philosophy of perfecting natural beauty for everyone. We believe in empowering individuals, regardless of identity or background, to express their confidence and achieve their most flawless selves. Driven by a commitment to innovation, precision, and the art of subtle enhancement, we offer a world of sophisticated products and expert techniques, inspiring self-assurance, and the pursuit of timeless beauty for all. Join us in shaping the future of beauty, where artistry meets science, and become a part of a brand that celebrates the power and individuality of every person. Who we are looking for: A Fragrance Enthusiast: You're passionate about all things Fragrance and love sharing your expertise! You're a pro at giving personalised advice and helping people find the perfect Fragrance to help them feel empowered. A Connection Creator: You're a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style and helping them create a beauty routing that expresses who they are. A Trendsetter: Being active on social media, you're always on top of the latest fragrance and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare. A Go Getter: You're driven, ambitious and love a challenge. You're excited to create innovative in-store experiences and achieve amazing results. A Brand Ambassador: You're a true believer in the Giorgio Armani Beauty mission and values. You're passionate about our iconic brands and can't wait to represent them. What you will be doing: Fragrance Specialist Creating Engaging Fragrance Experiences: Design and execute innovative, engaging fragrance events and animations that drive customer interest and excitement for Armani fragrance. Team Fragrance Leadership: Provide expert coaching and guidance to team members on all aspects of fragrance, empowering them to confidently deliver exceptional customer service and achieve sales goals. Personalized Fragrance Consultations: Serve as the go-to fragrance expert for customers, offering personalized recommendations to address individual needs. Elevating Customer Experience Delivering the Giorgio Armani BeautyExperience: Consistently execute the Armani Beauty service model, ensuring a luxurious and personalized experience for every customer. Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into Armani's heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs. Embodying Brand Excellence: Act as a Giorgio Armani Beauty Ambassador, providing a luxurious customer experience through personalised service and merchandising standards. Staying Trend-Forward: Maintain a strong understanding of the latest skincare, make-up, and fragrance trends to provide expert advice and personalized recommendations. Driving Retail Performance Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager. Building Client Relationships: Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business. Promoting Events and Activities: Inform new and existing customers about upcoming in-store events, promotions, and brand activations. Brand Advocacy: Passionately represent Armani Beauty and share your expertise on internal and external social media platforms, adhering to company guidelines. Operational Excellence Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise. Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms ( Tamigo /One Retail). Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment. Support and Development - Invest in Your Future with L'Oréal Luxe We're committed to your growth and development. Here's how we'll support you every step of the way: Comprehensive Onboarding: Kickstart your journey with a dynamic blend of in person and online modules during your first three months, covering everything you need to know about our brands and culture. From day one, you'll become an integral part of the L'oreal Luxe community. Continuous Learning: Benefit from ongoing training and mentorship with your Area Manager, Education Manager, and peers, developing your expertise in service excellence, retail best practices, skincare, makeup, and fragrance. Immersive Brand Experience: Connect with the wider L'oreal Luxe Community at our stunning head office in White City, London, for an immersive training induction that will deepen your understanding of our brands and values. Exclusive Product Previews: Get hands on with the latest innovations and trend setting products at regular training events, staying ahead of the curve. On Demand Learning Resources: Access our internal platform for self directed learning, expanding your knowledge and building valuable relationships. Career Growth Opportunities: Collaborate with your Counter Manager, Area Manager, and Education team to chart your career path and unlock your full potential within L'Oréal Luxe. Benefits and Rewards - Be Rewarded, Be Valued, Be L'Oréal Join L'Oréal Luxe and enjoy a comprehensive rewards package designed to recognize your contributions and support your well being: Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success. Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop. Generous Time Off: Recharge and refresh with 30 days of holiday, inclusive of bank holidays. Health and Wellness Benefits: Take advantage of discounted dental insurance and access additional support resources for mental health and financial well being. Referral Bonus Program: Share the L'Oréal Luxe experience and earn bonuses by referring talented individuals to join our team. Sustainability Initiatives: Be a part of something bigger. Join a company committed to sustainability and making a positive impact on the world through our L'Oréal for the Future initiatives. At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. You can apply to up to three jobs within a rolling 30 day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Office Specialist - 86th District Court page is loaded Office Specialist - 86th District Courtlocations: Antrim District Courttime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR1178 Grand Traverse County is a team of passionate and incredible people who are committed to providing responsive, effective quality service to our up-north community. We strive to be a leader in innovative, effective, collaborative, and sustainable county government. We offer stable work environments and competitive salaries to both full- time and part-time employees. Understanding the many challenges facing today's professionals and families, we offer a competitive compensation package including an impressive list of benefits and time off. Job Description:Primary function of this job is to provide varied and complex administrative office support and customer service assistance, requiring significant knowledge of and experience with District Court processes and procedures. Employees in this job have no formal supervisory role, however, may train, guide or lead employees in the designated work unit. Employees work as part of a team and are responsible for ensuring that the team meets its objectives. This is a front line customer service position that requires considerable skill, tact and discretion in dealing with a high volume of issues and people. Employees must meet the minimum requirements, conditions of employment, and be able to perform successfully all essential duties and responsibilities with or without reasonable accommodations. PRIMARY DUTIES AND RESPONSIBILITIES ( may include but are not limited to the following ) Answers multi-line telephone system and assists clients at the customer counter, providing comprehensive customer service, including delivery of accurate, prompt and courteous assistance on complex policies, guidelines and standard practices to internal and external customers, both verbally and in writing. Provides direction to clients on court processes and procedures, directs clients to appropriate resources and forms, requires extensive knowledge of District Court processes and procedures. Assist clients in making cash payments, including posting bond money, and providing appropriate receipts. Performs mathematical calculations to balance, reconcile and maintain cash drawer. Sort, process and distribute daily mail, which includes the preparation and proper scanning of documents for electronic imaging. Must be capable of dealing with customers who may be hostile or irate, intoxicated, mentally unstable or violence prone. May need to ascertain a proper course of action to avoid confrontation. Assembles information into proper form, files with appropriate court, and maintains control over the flow of documents, records and files. Creates and maintains filed case in applicable computerized systems, including the assignment of appropriate judge. Opens and processes case files in assigned area. Check in clients for appointments and review paperwork for completeness. EDUCATION, FORMAL TRAINING, AND EXPERIENCE ( minimum requirements ) Graduation from High School, or G.E.D. One to two years directly related experience College level course work in a related field may substitute for up to one year of experience CONDITIONS OF EMPLOYMENT ( minimum requirements - legal or contractual preemployment obligations and/or requirements, such as drug testing, background check, etc. )A background check may be required initially and periodically for an individual hired, transferred, reclassified, promoted, or currently working in this job. Appointment to or continued employment in this job is contingent upon a satisfactory background check which may include but is not limited to confirmation of a persons' identity; review of criminal conviction records; verification of educational degree, license, or certificate required for the position; review of Department of Motor Vehicles records; Department of Justice fingerprint scan; and/or drug and alcohol testing as required and allowable by law. A satisfactory background check is defined as the absence of a criminal history record which bears a demonstrable relationship to the applicant's or employee's suitability to perform the required duties and responsibilities of the position. DISTINGUISHING CHARACTERISTICS Work involves gathering and analyzing information to determine the best course of action, based on general guidelines or rules of operations. This requires the use of judgment to choose alternatives, many of which may be correct, but one is better than another depending on the situation. Errors at this level could cause serious, but shortterm consequences involving significant financial impact or cost, reduced service to the public, and/or strong negative citizen reaction requiring intervention from a higher-level manager and could impact others outside of the department. Compared to the Circuit Court Specialist classification, work requires less experience and less knowledge (at entry) regarding legal proceedings and court procedures. Also, work typically focuses on one subject area. PHYSICAL DEMANDS, WORK ENVIRONMENT, AND OTHER REQUIREMENTS Work is performed in an office environment May be required to reach with hands and arms; sit; stand; talk and hear; use hands to finger, handle, or feel May be required to lift/move up to 50 pounds (such as a box of paper) May be exposed to criminal suspects or prison inmate KNOWLEDGE, SKILLS, ABILITIES, COMPETENCIES ( minimum requirements ) Proficiency in English grammar, spelling, punctuation, and simple mathematical functions such as addition, subtraction, multiplication, division, percentages, ratios, etc. Knowledge of generally accepted accounting and bookkeeping principles Ability to comprehend, process and apply both verbal and written skills appropriate to the job Specialized knowledge related to the department or function Ability to detect errors, determine causes, and make corrections as appropriate Skill in operation of modern office equipment such as personal computer, facsimile, copiers, scanners, and telephones Skill in use of personal computer software, including spreadsheet development, word processing and document imaging. Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with customers, co-workers, and representatives of other agencies. Skilled in researching and resolving problems to ensure compliance Ability to develop, layout and implement clerical procedures and operations from general instructions Ability to explain complex policies and processes in layman's terms Ability to coordinate meetings effectively and efficiently Ability to accurately organize and maintain paper documents and electronic files Ability to maintain the confidentiality of information and professional boundaries. Able to use County resources effectively and efficiently.Compensation: Grand Traverse County is a great place to live, work and play. Come join our team and experience what northern Michigan is all about, apply today! You really should see what we have to offer: Medical: The County offers employees a high-deductible plan through Priority Health. To help cover the cost of the deductible, Grand Traverse County will deposit a contribution amount up to $2,000 into an employee Health Savings Account every year. You may also direct deposit funds into this account every pay period. Vision: The County provides a no cost plan for employees. We also offer an enhanced plan through EyeMed. Dental: Our dental insurance provider is Delta Dental. You will pay no costs or premium for diagnostic and cleaning services. Wellness: Grand Traverse County is committed to creating a culture of health. We provide a variety of incentives and programs that allow you to live a healthy lifestyle.
Apr 17, 2026
Full time
Office Specialist - 86th District Court page is loaded Office Specialist - 86th District Courtlocations: Antrim District Courttime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR1178 Grand Traverse County is a team of passionate and incredible people who are committed to providing responsive, effective quality service to our up-north community. We strive to be a leader in innovative, effective, collaborative, and sustainable county government. We offer stable work environments and competitive salaries to both full- time and part-time employees. Understanding the many challenges facing today's professionals and families, we offer a competitive compensation package including an impressive list of benefits and time off. Job Description:Primary function of this job is to provide varied and complex administrative office support and customer service assistance, requiring significant knowledge of and experience with District Court processes and procedures. Employees in this job have no formal supervisory role, however, may train, guide or lead employees in the designated work unit. Employees work as part of a team and are responsible for ensuring that the team meets its objectives. This is a front line customer service position that requires considerable skill, tact and discretion in dealing with a high volume of issues and people. Employees must meet the minimum requirements, conditions of employment, and be able to perform successfully all essential duties and responsibilities with or without reasonable accommodations. PRIMARY DUTIES AND RESPONSIBILITIES ( may include but are not limited to the following ) Answers multi-line telephone system and assists clients at the customer counter, providing comprehensive customer service, including delivery of accurate, prompt and courteous assistance on complex policies, guidelines and standard practices to internal and external customers, both verbally and in writing. Provides direction to clients on court processes and procedures, directs clients to appropriate resources and forms, requires extensive knowledge of District Court processes and procedures. Assist clients in making cash payments, including posting bond money, and providing appropriate receipts. Performs mathematical calculations to balance, reconcile and maintain cash drawer. Sort, process and distribute daily mail, which includes the preparation and proper scanning of documents for electronic imaging. Must be capable of dealing with customers who may be hostile or irate, intoxicated, mentally unstable or violence prone. May need to ascertain a proper course of action to avoid confrontation. Assembles information into proper form, files with appropriate court, and maintains control over the flow of documents, records and files. Creates and maintains filed case in applicable computerized systems, including the assignment of appropriate judge. Opens and processes case files in assigned area. Check in clients for appointments and review paperwork for completeness. EDUCATION, FORMAL TRAINING, AND EXPERIENCE ( minimum requirements ) Graduation from High School, or G.E.D. One to two years directly related experience College level course work in a related field may substitute for up to one year of experience CONDITIONS OF EMPLOYMENT ( minimum requirements - legal or contractual preemployment obligations and/or requirements, such as drug testing, background check, etc. )A background check may be required initially and periodically for an individual hired, transferred, reclassified, promoted, or currently working in this job. Appointment to or continued employment in this job is contingent upon a satisfactory background check which may include but is not limited to confirmation of a persons' identity; review of criminal conviction records; verification of educational degree, license, or certificate required for the position; review of Department of Motor Vehicles records; Department of Justice fingerprint scan; and/or drug and alcohol testing as required and allowable by law. A satisfactory background check is defined as the absence of a criminal history record which bears a demonstrable relationship to the applicant's or employee's suitability to perform the required duties and responsibilities of the position. DISTINGUISHING CHARACTERISTICS Work involves gathering and analyzing information to determine the best course of action, based on general guidelines or rules of operations. This requires the use of judgment to choose alternatives, many of which may be correct, but one is better than another depending on the situation. Errors at this level could cause serious, but shortterm consequences involving significant financial impact or cost, reduced service to the public, and/or strong negative citizen reaction requiring intervention from a higher-level manager and could impact others outside of the department. Compared to the Circuit Court Specialist classification, work requires less experience and less knowledge (at entry) regarding legal proceedings and court procedures. Also, work typically focuses on one subject area. PHYSICAL DEMANDS, WORK ENVIRONMENT, AND OTHER REQUIREMENTS Work is performed in an office environment May be required to reach with hands and arms; sit; stand; talk and hear; use hands to finger, handle, or feel May be required to lift/move up to 50 pounds (such as a box of paper) May be exposed to criminal suspects or prison inmate KNOWLEDGE, SKILLS, ABILITIES, COMPETENCIES ( minimum requirements ) Proficiency in English grammar, spelling, punctuation, and simple mathematical functions such as addition, subtraction, multiplication, division, percentages, ratios, etc. Knowledge of generally accepted accounting and bookkeeping principles Ability to comprehend, process and apply both verbal and written skills appropriate to the job Specialized knowledge related to the department or function Ability to detect errors, determine causes, and make corrections as appropriate Skill in operation of modern office equipment such as personal computer, facsimile, copiers, scanners, and telephones Skill in use of personal computer software, including spreadsheet development, word processing and document imaging. Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with customers, co-workers, and representatives of other agencies. Skilled in researching and resolving problems to ensure compliance Ability to develop, layout and implement clerical procedures and operations from general instructions Ability to explain complex policies and processes in layman's terms Ability to coordinate meetings effectively and efficiently Ability to accurately organize and maintain paper documents and electronic files Ability to maintain the confidentiality of information and professional boundaries. Able to use County resources effectively and efficiently.Compensation: Grand Traverse County is a great place to live, work and play. Come join our team and experience what northern Michigan is all about, apply today! You really should see what we have to offer: Medical: The County offers employees a high-deductible plan through Priority Health. To help cover the cost of the deductible, Grand Traverse County will deposit a contribution amount up to $2,000 into an employee Health Savings Account every year. You may also direct deposit funds into this account every pay period. Vision: The County provides a no cost plan for employees. We also offer an enhanced plan through EyeMed. Dental: Our dental insurance provider is Delta Dental. You will pay no costs or premium for diagnostic and cleaning services. Wellness: Grand Traverse County is committed to creating a culture of health. We provide a variety of incentives and programs that allow you to live a healthy lifestyle.
This role is Primarily based in our Manchester, New Bailey Location Hybrid working; 3 days in the office, 2 days wherever Why this job matters Our ambition is to become the world's most trusted connector of people, devices, and machines. BT Networks plays a key role in this ambition, and many of our core network features and functions are moving to cloud, taking advantage of the scalability, flexibility, and collaborative benefits of cloud. The Infrastructure Engineering Specialist independently works with Automation, Enterprise Systems Management (ESM) and Continuous Integration and Continuous Deployment (CICD) technologies, executing the vision of key technologies within the infrastructure landscape. What you'll be doing Network Cloud is a software defined private infrastructure that hosts many of BT/EE's core network, and network management functions, for our fixed and mobile services. We have a mixed technology stack utilising Linux, KVM, Openstack, CEPH and a mix of opensource and proprietary automation and observability solutions. We also have a mixed vendor hardware stack, including Dell, Cisco, Juniper, Infinidat, Pure and Gigamon The Network Cloud Infrastructure specialist works both independently whilst also being part of a team to deliver all aspects of Infrastructure build - designing, building, deploying, maintaining, evolution and efficiency optimisations. As part of this team, you will: Lead on the creation and implementation of high- and low-level designs for stable network and infrastructure environments that meet the needs for customers and partners, and are compliant with current security, privacy, and audit requirements. Deliver the required documentation to successfully land new solutions into the support organisation Testing & Platform Validation: Lead on the platform testing strategy for all infrastructure types, defining and delivering automated testing to support the testing and validation of the platform design and evolution. Execute engineering efforts to ensure currency and supportability of platform technology. Hardware/Software Evolution: Contributing to the exploration of cutting edge technologies through the deployment of new technology proof of concept projects, participation in their assessment, and development into an in life service. Lead on the evolution or platform hardware and software being involved in projects such as major component swap outs and the introduction of future hardware. Work to ensure that all Evolution projects are delivered with suitable optimisation and efficiency working with vendors and stakeholders to realise suitable options. Automation and observability: Create automations for all implementation, monitoring, and maintenance tasks. Support the OSS teams to deliver innovative ways to monitor the performance of the platform enabling additional visibility of the efficiency on Network Cloud Operations: Provide support for platform incidents from our dedicated NOC. Audits and reports on the performance and the overall health and efficiency making recommendations of actions or enhancements. Integration: Manage the installation, testing, and setup of new hardware both physical and virtual (firewalls, routers, switching, monitoring). Support the implementation of core and cloud infrastructure security to manage risks and exposure. Skills you'll need Experience in designing, building, deploying, maintaining, evolving and optimising infrastructure. Strong interest in researching new technologies. Vendor and tenant engagement - being able to work with Vendors and tenants to understand how the work you are delivering will impact or integrate with their solutions. Strong knowledge of Linux configuration management. Good knowledge of Linux networking including bridging, routing, iptables and diagnostic tools such as tcpdump, ping etc. Ability to develop and maintain programs and scripts that aid in the operation and automation of tasks using various shell and any scripting languages (Ansible/bash/ Python) An understanding of code review and familiarity with tools like GitLab & Jenkins Familiarity with enterprise grade server hardware (Dell/Cisco); enterprise grade switch hardware and software (Juniper,Junos) and enterprise grade CPU technologies (Intel/AMD) Familiarity with Infrastructure as Code technologies (Terraform/Ansible) and orchestration tools such as Jenkins Familiarity with OpenStack General knowledge of change control and operational security processes and the importance of these processes to the integrity of services you operate At BT, we entertain, educate and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity. Tailored training and development opportunities to continue to build your career 10% on target bonus 25 days' annual leave (not including bank holidays), increasing with service Life Assurance Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10% Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 50% off EE mobile pay monthly or SIM only plans Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks Looking in: Leading inclusively and Safely - I inspire and build trust through self awareness, honesty and integrity. Owning outcomes - I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer - I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy - I demonstrate strong commercial focus, bringing an external perspective to decision making. Looking to the future: Growth mindset - I experiment and identify opportunities for growth for both myself and the organisation. Building for the future - I build diverse future ready teams where all individuals can be at their best. About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Apr 16, 2026
Full time
This role is Primarily based in our Manchester, New Bailey Location Hybrid working; 3 days in the office, 2 days wherever Why this job matters Our ambition is to become the world's most trusted connector of people, devices, and machines. BT Networks plays a key role in this ambition, and many of our core network features and functions are moving to cloud, taking advantage of the scalability, flexibility, and collaborative benefits of cloud. The Infrastructure Engineering Specialist independently works with Automation, Enterprise Systems Management (ESM) and Continuous Integration and Continuous Deployment (CICD) technologies, executing the vision of key technologies within the infrastructure landscape. What you'll be doing Network Cloud is a software defined private infrastructure that hosts many of BT/EE's core network, and network management functions, for our fixed and mobile services. We have a mixed technology stack utilising Linux, KVM, Openstack, CEPH and a mix of opensource and proprietary automation and observability solutions. We also have a mixed vendor hardware stack, including Dell, Cisco, Juniper, Infinidat, Pure and Gigamon The Network Cloud Infrastructure specialist works both independently whilst also being part of a team to deliver all aspects of Infrastructure build - designing, building, deploying, maintaining, evolution and efficiency optimisations. As part of this team, you will: Lead on the creation and implementation of high- and low-level designs for stable network and infrastructure environments that meet the needs for customers and partners, and are compliant with current security, privacy, and audit requirements. Deliver the required documentation to successfully land new solutions into the support organisation Testing & Platform Validation: Lead on the platform testing strategy for all infrastructure types, defining and delivering automated testing to support the testing and validation of the platform design and evolution. Execute engineering efforts to ensure currency and supportability of platform technology. Hardware/Software Evolution: Contributing to the exploration of cutting edge technologies through the deployment of new technology proof of concept projects, participation in their assessment, and development into an in life service. Lead on the evolution or platform hardware and software being involved in projects such as major component swap outs and the introduction of future hardware. Work to ensure that all Evolution projects are delivered with suitable optimisation and efficiency working with vendors and stakeholders to realise suitable options. Automation and observability: Create automations for all implementation, monitoring, and maintenance tasks. Support the OSS teams to deliver innovative ways to monitor the performance of the platform enabling additional visibility of the efficiency on Network Cloud Operations: Provide support for platform incidents from our dedicated NOC. Audits and reports on the performance and the overall health and efficiency making recommendations of actions or enhancements. Integration: Manage the installation, testing, and setup of new hardware both physical and virtual (firewalls, routers, switching, monitoring). Support the implementation of core and cloud infrastructure security to manage risks and exposure. Skills you'll need Experience in designing, building, deploying, maintaining, evolving and optimising infrastructure. Strong interest in researching new technologies. Vendor and tenant engagement - being able to work with Vendors and tenants to understand how the work you are delivering will impact or integrate with their solutions. Strong knowledge of Linux configuration management. Good knowledge of Linux networking including bridging, routing, iptables and diagnostic tools such as tcpdump, ping etc. Ability to develop and maintain programs and scripts that aid in the operation and automation of tasks using various shell and any scripting languages (Ansible/bash/ Python) An understanding of code review and familiarity with tools like GitLab & Jenkins Familiarity with enterprise grade server hardware (Dell/Cisco); enterprise grade switch hardware and software (Juniper,Junos) and enterprise grade CPU technologies (Intel/AMD) Familiarity with Infrastructure as Code technologies (Terraform/Ansible) and orchestration tools such as Jenkins Familiarity with OpenStack General knowledge of change control and operational security processes and the importance of these processes to the integrity of services you operate At BT, we entertain, educate and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity. Tailored training and development opportunities to continue to build your career 10% on target bonus 25 days' annual leave (not including bank holidays), increasing with service Life Assurance Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10% Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 50% off EE mobile pay monthly or SIM only plans Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks Looking in: Leading inclusively and Safely - I inspire and build trust through self awareness, honesty and integrity. Owning outcomes - I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer - I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy - I demonstrate strong commercial focus, bringing an external perspective to decision making. Looking to the future: Growth mindset - I experiment and identify opportunities for growth for both myself and the organisation. Building for the future - I build diverse future ready teams where all individuals can be at their best. About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. You will have at least 12 months' experience in a similar role. Ideally you will have had at least 12 months' experience managing people, including day to day management e.g. absences, holidays, performance reviews. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client's friendly company, where a great team and a positive culture await you.
Apr 16, 2026
Full time
Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. You will be managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. You will have at least 12 months' experience in a similar role. Ideally you will have had at least 12 months' experience managing people, including day to day management e.g. absences, holidays, performance reviews. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client's friendly company, where a great team and a positive culture await you.
Technical Trainer Commercial Coffee Machines - Coventry & Warwickshire Coventry, Rugby, Nuneaton, Bedworth £45,000 - £50,000 Basic Salary + Expenses + Benefits Do you enjoy training others? Experienced with delivering training courses and material on electromechanical products? Enjoy coffee (not essential)? Perhaps you've been a coffee engineer, looking for a new career? Our client is looking for 2x Technical Trainers to join their expanding team in the Midlands and Warwickshire. Great training opportunities and a chance to deliver technical training in your own style. Your Role as a Technical Trainer: Based predominantly from the Coventry office daily, you'll be the chosen product specialist on a brand of coffee and drinks machines. Delivering ongoing support to the wider engineering team, as well as new starters, this is a very hands-on roll where you can put in your own personality. Alongside training, you'll be developing course content, SOP's and staying abreast of new systems being released. Developing support videos of equipment strip-downs and builds, highlighting key areas. Liaising with the wider team internally to pass on methods of best practice. Occasional travel out in the field (expensed). Monday - Friday, daytime hours. Ideal Background for the Technical Trainer Position: You really need some existing technical training experience on electromechanical systems. Or you'll be teaching in another capacity but enjoy being hands on and have a genuine interest in electrical and mechanical systems. Failing that, you may be a coffee service engineer looking to use your experience in a new capacity. Confident and concise presenting to people of different abilities; in person and via video. A good sense of humour. Strong time-management skills. A love for coffee is advised but not essential here! Full UK drivers licence and right to work in the UK indefinitely as no sponsorship will be provided. Able and willing to commute daily to the Coventry site. The Company recruiting for the Technical Trainer: A rapidly growing and expanding coffee and drinks service provider. Strong customer service offering; a company who take pride in their work. A casual office environment. Longer term progression opportunities. The Package for the Technical Trainer: £45,000 - £50,000 basic salary, depending on experience. Travel Expenses (non office) On-going training Life, medical, and dental insurance. 25 days holiday plus stats Please apply for this job online if you are interested and feel you fit the above criteria. Dave is the main point of contact for the role. INDENG
Apr 16, 2026
Full time
Technical Trainer Commercial Coffee Machines - Coventry & Warwickshire Coventry, Rugby, Nuneaton, Bedworth £45,000 - £50,000 Basic Salary + Expenses + Benefits Do you enjoy training others? Experienced with delivering training courses and material on electromechanical products? Enjoy coffee (not essential)? Perhaps you've been a coffee engineer, looking for a new career? Our client is looking for 2x Technical Trainers to join their expanding team in the Midlands and Warwickshire. Great training opportunities and a chance to deliver technical training in your own style. Your Role as a Technical Trainer: Based predominantly from the Coventry office daily, you'll be the chosen product specialist on a brand of coffee and drinks machines. Delivering ongoing support to the wider engineering team, as well as new starters, this is a very hands-on roll where you can put in your own personality. Alongside training, you'll be developing course content, SOP's and staying abreast of new systems being released. Developing support videos of equipment strip-downs and builds, highlighting key areas. Liaising with the wider team internally to pass on methods of best practice. Occasional travel out in the field (expensed). Monday - Friday, daytime hours. Ideal Background for the Technical Trainer Position: You really need some existing technical training experience on electromechanical systems. Or you'll be teaching in another capacity but enjoy being hands on and have a genuine interest in electrical and mechanical systems. Failing that, you may be a coffee service engineer looking to use your experience in a new capacity. Confident and concise presenting to people of different abilities; in person and via video. A good sense of humour. Strong time-management skills. A love for coffee is advised but not essential here! Full UK drivers licence and right to work in the UK indefinitely as no sponsorship will be provided. Able and willing to commute daily to the Coventry site. The Company recruiting for the Technical Trainer: A rapidly growing and expanding coffee and drinks service provider. Strong customer service offering; a company who take pride in their work. A casual office environment. Longer term progression opportunities. The Package for the Technical Trainer: £45,000 - £50,000 basic salary, depending on experience. Travel Expenses (non office) On-going training Life, medical, and dental insurance. 25 days holiday plus stats Please apply for this job online if you are interested and feel you fit the above criteria. Dave is the main point of contact for the role. INDENG
American International Group
Manchester, Lancashire
Complex Claims Adjuster - Financial Lines page is loaded Complex Claims Adjuster - Financial Lineslocations: London: Manchestertime type: Full timeposted on: Offre publiée il y a 7 joursjob requisition id: JRJoin us as a D&O/FI Complex Claims Adjuster to grow your experience in handling complex claims. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact Focused on Directors & Offices and Financial Institutions claims within Financial Lines, this role is an ideal opportunity to develop your expertise in handling and investigating complex claims. The aim is deal with genuine claims through a proactive, best practice approach, in line with AIGs quality standards - you will actively promote and demonstrate the principles of 'Treating Customers Fairly' in claims handling. You will also proactively identify and review suspect/fraudulent claims on a consistent basis - dealing with such claims in line with our clear guidelines. Your work will involve regular contact with internal stakeholders and brokers, experts, and external lawyers. We want you to build effective relationships with internal and external customers, while acting as a point of referral. You will have the opportunity to grow your experience by providing support to Team Managers and deputizing in their absence. For example, you will assist with monitoring market/industry practices in claims handling. In addition, you can use the claims experience you gain to help improve our products in collaboration with colleagues in underwriting. What you'll need to succeed Knowledge of legal / regulatory and litigation / procedural requirements forFinancial Lines. Specialist knowledge of Directors & Officers technical claims topics. Experience of Financial Institutions claims would be advantageous but not essential. Experience in negotiation, mediation, and arbitration. Policy language skills enabling accurate and consistent policy wording interpretation. Lateral thinking and the ability to problem solve and develop new ideas to improve working practices. Strong communication, time management, administrative and report-writing skills.At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:CL - ClaimsAIG Europe S.A. (U.K. Branch) & American International Group UK Ltd
Apr 16, 2026
Full time
Complex Claims Adjuster - Financial Lines page is loaded Complex Claims Adjuster - Financial Lineslocations: London: Manchestertime type: Full timeposted on: Offre publiée il y a 7 joursjob requisition id: JRJoin us as a D&O/FI Complex Claims Adjuster to grow your experience in handling complex claims. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact Focused on Directors & Offices and Financial Institutions claims within Financial Lines, this role is an ideal opportunity to develop your expertise in handling and investigating complex claims. The aim is deal with genuine claims through a proactive, best practice approach, in line with AIGs quality standards - you will actively promote and demonstrate the principles of 'Treating Customers Fairly' in claims handling. You will also proactively identify and review suspect/fraudulent claims on a consistent basis - dealing with such claims in line with our clear guidelines. Your work will involve regular contact with internal stakeholders and brokers, experts, and external lawyers. We want you to build effective relationships with internal and external customers, while acting as a point of referral. You will have the opportunity to grow your experience by providing support to Team Managers and deputizing in their absence. For example, you will assist with monitoring market/industry practices in claims handling. In addition, you can use the claims experience you gain to help improve our products in collaboration with colleagues in underwriting. What you'll need to succeed Knowledge of legal / regulatory and litigation / procedural requirements forFinancial Lines. Specialist knowledge of Directors & Officers technical claims topics. Experience of Financial Institutions claims would be advantageous but not essential. Experience in negotiation, mediation, and arbitration. Policy language skills enabling accurate and consistent policy wording interpretation. Lateral thinking and the ability to problem solve and develop new ideas to improve working practices. Strong communication, time management, administrative and report-writing skills.At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:CL - ClaimsAIG Europe S.A. (U.K. Branch) & American International Group UK Ltd
About HeliosX Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Founded in 2013 by Dwayne D'Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we've grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. Where we are now: We've earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing % year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition. Where we're going: 2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you'll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale. There's never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality! About the role: As the Senior Information Security Specialist, you will be the cornerstone of our Governance, Risk, and Compliance (GRC) function. This pivotal role involves leading the development, maintenance, and continuous improvement of our Information Security Management System (ISMS). You will act as the primary subject matter expert for our entire security governance framework, ensuring our policies, standards, and controls are robust, auditable, and effectively manage risk across the business. What you'll be doing: Governance, Risk & Compliance (GRC) Leadership Lead the development, management, and continuous improvement of the Information Security Management System (ISMS), aligning it with relevant frameworks and standards. Update and maintain the Information Security Risk Register, facilitating risk assessments, identifying treatment plans, and reporting risk posture to stakeholders. Develop and oversee the internal security audit schedule, coordinating technical control testing and compliance reviews to ensure effectiveness and identify areas for improvement. Act as the subject matter expert for data classification and data protection, defining policies and guiding the business on correct data handling procedures. Lead the formal security response for client due diligence questionnaires (DDQs) and support the review of security clauses within commercial contracts. Third-Party Risk, Advisory & Business Engagement Manage the end to end third party risk management (TPRM) programme, including supplier due diligence, risk assessment, and ongoing performance monitoring. Act as the primary point of contact for information security queries from the business, providing expert guidance to both technical and non-technical stakeholders. Translate complex technical and security risks into clear, business-focused language and recommendations. Develop, manage, and deliver the security culture, awareness, and training programme across the organisation. Incident Management, Leadership & Capability Building Define, maintain, and improve the Incident Response call tree and incident communication roles and processes. Support and guide incident response activities from a governance, risk, and communications perspective, ensuring roles, responsibilities, and escalation paths are clear and effective. Provide security leadership, coaching, and mentoring to junior members of the security team and guidance to wider technical and non-technical staff. Act as a trusted authority on GRC matters, helping to drive a strong and sustainable security culture across the business. Who you are: Demonstrable experience in two or more major information security domains, with strong focus on Governance, Risk, and Compliance (GRC). Proven experience designing, implementing, and operating an ISMS aligned to recognised frameworks (e.g., ISO 27001, NIST, etc.). Strong experience in risk management, audit, compliance, and third-party risk management. Experience handling client security questionnaires (DDQs) and reviewing security-related contractual requirements. Experience supporting or governing incident response, including escalation models, call trees, and communication structures. Core Skills: Excellent written and verbal communication skills, with the ability to explain complex security topics in clear business terms. Strong planning, organisation, and documentation skills. Stakeholder management across technical and non-technical audiences. Risk assessment, control design, and policy/standard development. Coaching, mentoring, and influencing skills. Trusted advisor mindset with strong professional judgement. High attention to detail with a pragmatic, risk based approach. Confident decision-maker who can balance security, business needs, and delivery. Collaborative, proactive, and comfortable operating with autonomy. Committed to continuous improvement and raising organisational security maturity. Why work with us? At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketing staff, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Employee Pension with Smart Pension Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
Apr 16, 2026
Full time
About HeliosX Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Founded in 2013 by Dwayne D'Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we've grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. Where we are now: We've earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing % year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition. Where we're going: 2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you'll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale. There's never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality! About the role: As the Senior Information Security Specialist, you will be the cornerstone of our Governance, Risk, and Compliance (GRC) function. This pivotal role involves leading the development, maintenance, and continuous improvement of our Information Security Management System (ISMS). You will act as the primary subject matter expert for our entire security governance framework, ensuring our policies, standards, and controls are robust, auditable, and effectively manage risk across the business. What you'll be doing: Governance, Risk & Compliance (GRC) Leadership Lead the development, management, and continuous improvement of the Information Security Management System (ISMS), aligning it with relevant frameworks and standards. Update and maintain the Information Security Risk Register, facilitating risk assessments, identifying treatment plans, and reporting risk posture to stakeholders. Develop and oversee the internal security audit schedule, coordinating technical control testing and compliance reviews to ensure effectiveness and identify areas for improvement. Act as the subject matter expert for data classification and data protection, defining policies and guiding the business on correct data handling procedures. Lead the formal security response for client due diligence questionnaires (DDQs) and support the review of security clauses within commercial contracts. Third-Party Risk, Advisory & Business Engagement Manage the end to end third party risk management (TPRM) programme, including supplier due diligence, risk assessment, and ongoing performance monitoring. Act as the primary point of contact for information security queries from the business, providing expert guidance to both technical and non-technical stakeholders. Translate complex technical and security risks into clear, business-focused language and recommendations. Develop, manage, and deliver the security culture, awareness, and training programme across the organisation. Incident Management, Leadership & Capability Building Define, maintain, and improve the Incident Response call tree and incident communication roles and processes. Support and guide incident response activities from a governance, risk, and communications perspective, ensuring roles, responsibilities, and escalation paths are clear and effective. Provide security leadership, coaching, and mentoring to junior members of the security team and guidance to wider technical and non-technical staff. Act as a trusted authority on GRC matters, helping to drive a strong and sustainable security culture across the business. Who you are: Demonstrable experience in two or more major information security domains, with strong focus on Governance, Risk, and Compliance (GRC). Proven experience designing, implementing, and operating an ISMS aligned to recognised frameworks (e.g., ISO 27001, NIST, etc.). Strong experience in risk management, audit, compliance, and third-party risk management. Experience handling client security questionnaires (DDQs) and reviewing security-related contractual requirements. Experience supporting or governing incident response, including escalation models, call trees, and communication structures. Core Skills: Excellent written and verbal communication skills, with the ability to explain complex security topics in clear business terms. Strong planning, organisation, and documentation skills. Stakeholder management across technical and non-technical audiences. Risk assessment, control design, and policy/standard development. Coaching, mentoring, and influencing skills. Trusted advisor mindset with strong professional judgement. High attention to detail with a pragmatic, risk based approach. Confident decision-maker who can balance security, business needs, and delivery. Collaborative, proactive, and comfortable operating with autonomy. Committed to continuous improvement and raising organisational security maturity. Why work with us? At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketing staff, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Employee Pension with Smart Pension Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
Senior Order Processor - Luton Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. Our client are currently looking to recruit a Senior Order Processor to join their busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto £35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Apr 16, 2026
Full time
Senior Order Processor - Luton Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. Our client are currently looking to recruit a Senior Order Processor to join their busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto £35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
More Than Just A Job Are you tired of the same old 9-5 routine and looking for something more exciting? If you're after a boring, traditional job, we're probably not the place for you. But if you want to be part of a vibrant, forward-thinking company, keep reading! We are Mindful Chef, the UK's favourite healthy-eating recipe box company and a proud B Corp committed to making a positive impact. We're on the hunt for a Customer Care Specialist to join our energetic, fun, and driven Customer Care team - a team we truly believe to be at the heart of everything we do. Schedule: Tuesday - Saturday, 9-6pm (with 1-hour lunch break) Hybrid Working: 2 days a week in the office - we believe in building in-person connections. This is usually on a Tuesday or Wednesday. What we are looking for The Customer Care Specialist is responsible for delivering consistent, high-quality support to Mindful Chef customers via phone and email. The role ensures customer satisfaction by resolving inquiries efficiently, maintaining product knowledge, and collaborating with internal teams to address operational issues. You are High school diploma or equivalent; further education in business, sales, or customer service, or equivalent professional experience is desirable. Previous experience in customer service, customer care, or client-facing roles, desirable. Proficiency with multiple digital platforms and customer management systems, desirable. Ability to handle challenging situations effectively and maintain composure. Strong verbal and written communication skills. Empathetic, patient, and customer-focused approach. Adaptable and able to work in a fast-paced environment. Collaborative and able to work effectively within a team You will Engage and support customers via phone, email, and live chat, delivering a high standard of service with empathy and professionalism. Resolve customer queries and concerns efficiently, escalating feedback through appropriate channels to support service improvement. Coordinate with third-party couriers and internal teams to resolve delivery and service issues, including complex customer cases. Conduct win-back and retention calls to re-engage customers, identify pain points, and offer tailored solutions to encourage continued subscription and increase revenue. Contribute to achieving and maintaining customer satisfaction targets, including a 95% CSAT score and 4.5 Trustpilot rating. Support team productivity and performance by achieving personal and team KPIs, including retention and win-back conversion targets that help reduce customer acquisition costs (CPA). Maintain accurate and timely records of customer interactions, actions, and outcomes. Actively contribute to continuous improvement initiatives to enhance customer experience and service processes. Stay up to date with Mindful Chef products, services, policies, and operational procedures. Why us? A competitive package that rewards your skills and dedication. Hybrid working from our office based in Redditch. Be part of a Better Business (B-Corp), making a positive impact on profit, people, and planet. Join an award-winning startup backed by the largest food and beverage company globally. Experience a workplace that feels like home, complete with free meals and a gym. Prioritise your well-being with perks like Vitality health insurance, access to learning resources, mental health support, and a generous holiday package (30 days + bank holidays). Access to LinkedIn Learning, Better Up (AI Coaching Assistant) and yearly learning budget. Enjoy a 50% discount on all Mindful Chef products. Enhanced policy of up to 6 months full pay primary parental leave and up to 6 weeks full pay secondary parental leave. The process
Apr 16, 2026
Full time
More Than Just A Job Are you tired of the same old 9-5 routine and looking for something more exciting? If you're after a boring, traditional job, we're probably not the place for you. But if you want to be part of a vibrant, forward-thinking company, keep reading! We are Mindful Chef, the UK's favourite healthy-eating recipe box company and a proud B Corp committed to making a positive impact. We're on the hunt for a Customer Care Specialist to join our energetic, fun, and driven Customer Care team - a team we truly believe to be at the heart of everything we do. Schedule: Tuesday - Saturday, 9-6pm (with 1-hour lunch break) Hybrid Working: 2 days a week in the office - we believe in building in-person connections. This is usually on a Tuesday or Wednesday. What we are looking for The Customer Care Specialist is responsible for delivering consistent, high-quality support to Mindful Chef customers via phone and email. The role ensures customer satisfaction by resolving inquiries efficiently, maintaining product knowledge, and collaborating with internal teams to address operational issues. You are High school diploma or equivalent; further education in business, sales, or customer service, or equivalent professional experience is desirable. Previous experience in customer service, customer care, or client-facing roles, desirable. Proficiency with multiple digital platforms and customer management systems, desirable. Ability to handle challenging situations effectively and maintain composure. Strong verbal and written communication skills. Empathetic, patient, and customer-focused approach. Adaptable and able to work in a fast-paced environment. Collaborative and able to work effectively within a team You will Engage and support customers via phone, email, and live chat, delivering a high standard of service with empathy and professionalism. Resolve customer queries and concerns efficiently, escalating feedback through appropriate channels to support service improvement. Coordinate with third-party couriers and internal teams to resolve delivery and service issues, including complex customer cases. Conduct win-back and retention calls to re-engage customers, identify pain points, and offer tailored solutions to encourage continued subscription and increase revenue. Contribute to achieving and maintaining customer satisfaction targets, including a 95% CSAT score and 4.5 Trustpilot rating. Support team productivity and performance by achieving personal and team KPIs, including retention and win-back conversion targets that help reduce customer acquisition costs (CPA). Maintain accurate and timely records of customer interactions, actions, and outcomes. Actively contribute to continuous improvement initiatives to enhance customer experience and service processes. Stay up to date with Mindful Chef products, services, policies, and operational procedures. Why us? A competitive package that rewards your skills and dedication. Hybrid working from our office based in Redditch. Be part of a Better Business (B-Corp), making a positive impact on profit, people, and planet. Join an award-winning startup backed by the largest food and beverage company globally. Experience a workplace that feels like home, complete with free meals and a gym. Prioritise your well-being with perks like Vitality health insurance, access to learning resources, mental health support, and a generous holiday package (30 days + bank holidays). Access to LinkedIn Learning, Better Up (AI Coaching Assistant) and yearly learning budget. Enjoy a 50% discount on all Mindful Chef products. Enhanced policy of up to 6 months full pay primary parental leave and up to 6 weeks full pay secondary parental leave. The process
Wakefield, West Yorkshire, United Kingdom Job Info Job Identification 7073 Job Category Finance Posting Date 04/02/2026, 10:25 AM Locations Wakefield, West Yorkshire, United Kingdom Apply Before 04/16/2026, 10:59 PM Job Schedule Full time Working Hours 37 Part Time/Job Share Considered Yes Job Description About the job. We're looking for a Contract and Services Manager to join our team within the Business Services Directorate. Within this role, you'll lead on the delivery of a range of corporate service contracts and associated SLAs which provide essential business services to the whole of National Highways. But that's not all, you'llliaise closely with internal and external stakeholders to ensure that governance is followed, and terms and conditions of the contracts are met. As well as overseeing any changes required to the supplier contracts to make sure the service continues to operate in line with key strategic drivers whilst constantly creating improvements to maximise financial and operational performance and minimise organisational risk. To lead on the day-to-day delivery, implementation of strategyand any changes to requirements of a range of corporate service contracts including but not limited to contract management of Hire Car, Hire Car Insurance, Public Travel & Accommodation, External Venue Bookings, Courier and Specialist Movements, Office Supplies and Public Broadcast Music licensing. Work with internal and external stakeholders to understand business / contract objectives implementing any resulting changes and deliver in accordance with these. Secure funding for all contracts by completing the necessary documentation, ensuring that governance is followed, and procurement regulations are adhered to. Responsible for ensuring the terms and conditions are met and to oversee the financial management for each contract. Collaborate with Commercial & Procurement to manage tender exercises. Manage development of specifications and pricing models and ensure compliance of all required documents. Coordinate tender assessment panels, evaluate tender documentation and consensus meetings. Manage delivery of project in accordance with timescales and governance. Responsible for overseeing the payment mechanisms and managing financial approvals following purchasing processes. Ensure all invoices are paid to contract terms and appropriate controls are in place for managing payment assurance. Ensure accurate accounting across each contract by collaborating with our Financial Business Partner and Payables team. Be responsible for the operational delivery of the services by managing the workload of supporting staff. Produce publishments, communicate important information and updates company wide. Provide day-to-day BAU and administrative cover when team members are absent. About you. Ability to understand contract models and related procurement systems, and to assimilate and implement as necessary relevant company-wide procedures, policies and guidelines. Contract, commercial and project management experience, with a track record of managing budgets. Experience of collecting, analysing and reporting contract performance management data and information. Demonstrable track record of strong stakeholder management skills and capability in order to build professional relationships. Knowledge and experience of using standard office software products to enable the production and maintenance of a range of complex documents and spreadsheets. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Business Services plays a crucial role in supporting the efficient operation and growth of the strategic road network. We provide a wide range of essential services across the organisation, ensuring that all functions run smoothly and effectively. We work behind the scenes to support the delivery of high-quality infrastructure and services, ensuring that National Highways meets its commitments to safety, sustainability, and customer satisfaction. Our key areas of focus include procurement, finance, human resources, IT, and strategic planning. We ensure the company operates efficiently, delivers projects on time and within budget, and meets the needs of stakeholders. By offering expert advice, managing resources, and driving operational excellence, we support National Highways in achieving its mission of maintaining and improving the road network across the country. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds.
Apr 16, 2026
Full time
Wakefield, West Yorkshire, United Kingdom Job Info Job Identification 7073 Job Category Finance Posting Date 04/02/2026, 10:25 AM Locations Wakefield, West Yorkshire, United Kingdom Apply Before 04/16/2026, 10:59 PM Job Schedule Full time Working Hours 37 Part Time/Job Share Considered Yes Job Description About the job. We're looking for a Contract and Services Manager to join our team within the Business Services Directorate. Within this role, you'll lead on the delivery of a range of corporate service contracts and associated SLAs which provide essential business services to the whole of National Highways. But that's not all, you'llliaise closely with internal and external stakeholders to ensure that governance is followed, and terms and conditions of the contracts are met. As well as overseeing any changes required to the supplier contracts to make sure the service continues to operate in line with key strategic drivers whilst constantly creating improvements to maximise financial and operational performance and minimise organisational risk. To lead on the day-to-day delivery, implementation of strategyand any changes to requirements of a range of corporate service contracts including but not limited to contract management of Hire Car, Hire Car Insurance, Public Travel & Accommodation, External Venue Bookings, Courier and Specialist Movements, Office Supplies and Public Broadcast Music licensing. Work with internal and external stakeholders to understand business / contract objectives implementing any resulting changes and deliver in accordance with these. Secure funding for all contracts by completing the necessary documentation, ensuring that governance is followed, and procurement regulations are adhered to. Responsible for ensuring the terms and conditions are met and to oversee the financial management for each contract. Collaborate with Commercial & Procurement to manage tender exercises. Manage development of specifications and pricing models and ensure compliance of all required documents. Coordinate tender assessment panels, evaluate tender documentation and consensus meetings. Manage delivery of project in accordance with timescales and governance. Responsible for overseeing the payment mechanisms and managing financial approvals following purchasing processes. Ensure all invoices are paid to contract terms and appropriate controls are in place for managing payment assurance. Ensure accurate accounting across each contract by collaborating with our Financial Business Partner and Payables team. Be responsible for the operational delivery of the services by managing the workload of supporting staff. Produce publishments, communicate important information and updates company wide. Provide day-to-day BAU and administrative cover when team members are absent. About you. Ability to understand contract models and related procurement systems, and to assimilate and implement as necessary relevant company-wide procedures, policies and guidelines. Contract, commercial and project management experience, with a track record of managing budgets. Experience of collecting, analysing and reporting contract performance management data and information. Demonstrable track record of strong stakeholder management skills and capability in order to build professional relationships. Knowledge and experience of using standard office software products to enable the production and maintenance of a range of complex documents and spreadsheets. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Business Services plays a crucial role in supporting the efficient operation and growth of the strategic road network. We provide a wide range of essential services across the organisation, ensuring that all functions run smoothly and effectively. We work behind the scenes to support the delivery of high-quality infrastructure and services, ensuring that National Highways meets its commitments to safety, sustainability, and customer satisfaction. Our key areas of focus include procurement, finance, human resources, IT, and strategic planning. We ensure the company operates efficiently, delivers projects on time and within budget, and meets the needs of stakeholders. By offering expert advice, managing resources, and driving operational excellence, we support National Highways in achieving its mission of maintaining and improving the road network across the country. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds.
Get Staffed Online Recruitment Limited
Bristol, Gloucestershire
Software Team Lead Salary Range: £55,000 £65,000 per annum Location: Hybrid, based in Bristol Join our client as a Software Team Lead! Are you a passionate Software Team Lead looking to make a real impact by giving a voice to those without speech? Our client is looking for a dedicated individual like you to join their team and contribute to enhancing the lives of people with disabilities. Your Impact As our client s Software Team Lead, you will: Leading and mentoring a team of Software Engineers and QA Specialists. Actively leverage modern AI-assisted development tools (e.g. Claude Code or similar) to improve individual and team productivity, code quality, and learning, and support the team in adopting these tools effectively and responsibly. Foster a strong focus on delivering meaningful user outcomes, ensuring that technical decisions are grounded in a deep understanding of the product domain and real user needs. Encourage and enable the team to use product insight, user feedback, and data to inform design and engineering decisions, balancing speed of delivery with long-term value. Working with product and technical leadership to build a combined roadmap that balances product and engineering priorities. Working on anything from UI to core functionality and data stores, from fixing bugs to integrating new technologies. Joint responsibility for designing and implementing a scalable and high-performance software architecture using appropriate architectural standards and best practices. Writing clean, working, cross-platform C# code (.NET 8) and associated tests, and improving the standard of existing code as you touch it to make it more testable, reliable and maintainable. Working closely with Electronics Engineers, Product Specialists, UX Designers and other Developers to design, develop and support robust solutions. Collaborating with stakeholders and customers to build an understanding which helps to solve problems in a way that meets their needs. Assisting the Head of Software Development in recruitment activities. Essential Qualifications / Skills / Experience: Passionate about changing lives with assistive technology. Experience leading effective agile software teams, including first-hand experience of lean and iterative development. Good understanding of Agile / Scrum methodologies and their use in software teams. 5+ years of professional software development experience in modern C# or similar (e.g. Java, C++). Experience using AI-assisted software development tools (e.g. Claude Code or similar) to improve development efficiency, code quality, or team effectiveness. Demonstrated ability to apply strong product and domain understanding to guide technical decisions and prioritisation. Track record of delivering measurable user or business outcomes, not just technical outputs. Knowledge of Computer Science fundamentals in data structures, algorithm design, problem-solving, and complexity analysis. Knowledge of professional software engineering best practices, including coding standards, architecture patterns, code reviews, source control, continuous integration, build processes, testing, and operations. Highly confident and experienced with automated testing from unit tests to system and integration tests. Proven experience in people or team management, with the ability to lead, motivate, and develop others. Skilled in providing constructive feedback, conducting performance reviews, and supporting staff development. Proven ability to foster high performing, engaged, and collaborative teams. About Our Client They are proud to be at the forefront of assistive communication technology. Their innovative products are used globally by individuals with diverse needs. Their values passionate, caring, empowering, achieving together, and enabling change resonate in everything they do. Our Client s Inclusive Culture They believe in giving everyone a voice. Joining them means joining a diverse team that values collaboration and supports a community that relies on their technology for effective communication. Our Client s Commitment to Sustainability They not only innovate but also prioritise sustainability. They aim to minimise their carbon footprint and promote a greener world through sustainable solutions. By joining them, you'll contribute to shaping a more inclusive society while actively supporting their sustainability efforts. Our Client s D&I Commitments They prioritise diversity and inclusivity in their work environment. Here's how they do it: Recognised as a Disability Confident Employer by the UK Government and Founding Partner of Purple Tuesday. Their recruitment practices are inclusive and barrier-free, with adjustments available during the application process and throughout your career with them. They believe in adding to their culture, not just fitting in. Their diverse team combines unique talents to create products that reflect the diversity of their users and customers. Rewards and Benefits Discover a world of rewards and benefits tailored to your wellbeing. Beyond a competitive salary and private medical insurance, explore perks like a hybrid working model, wellness benefits, and paid volunteering days. Ready to Make a Difference? Join our client and embark on a fulfilling career where your work truly matters. Apply now and be a part of a team dedicated to creating technology that changes lives.
Apr 16, 2026
Full time
Software Team Lead Salary Range: £55,000 £65,000 per annum Location: Hybrid, based in Bristol Join our client as a Software Team Lead! Are you a passionate Software Team Lead looking to make a real impact by giving a voice to those without speech? Our client is looking for a dedicated individual like you to join their team and contribute to enhancing the lives of people with disabilities. Your Impact As our client s Software Team Lead, you will: Leading and mentoring a team of Software Engineers and QA Specialists. Actively leverage modern AI-assisted development tools (e.g. Claude Code or similar) to improve individual and team productivity, code quality, and learning, and support the team in adopting these tools effectively and responsibly. Foster a strong focus on delivering meaningful user outcomes, ensuring that technical decisions are grounded in a deep understanding of the product domain and real user needs. Encourage and enable the team to use product insight, user feedback, and data to inform design and engineering decisions, balancing speed of delivery with long-term value. Working with product and technical leadership to build a combined roadmap that balances product and engineering priorities. Working on anything from UI to core functionality and data stores, from fixing bugs to integrating new technologies. Joint responsibility for designing and implementing a scalable and high-performance software architecture using appropriate architectural standards and best practices. Writing clean, working, cross-platform C# code (.NET 8) and associated tests, and improving the standard of existing code as you touch it to make it more testable, reliable and maintainable. Working closely with Electronics Engineers, Product Specialists, UX Designers and other Developers to design, develop and support robust solutions. Collaborating with stakeholders and customers to build an understanding which helps to solve problems in a way that meets their needs. Assisting the Head of Software Development in recruitment activities. Essential Qualifications / Skills / Experience: Passionate about changing lives with assistive technology. Experience leading effective agile software teams, including first-hand experience of lean and iterative development. Good understanding of Agile / Scrum methodologies and their use in software teams. 5+ years of professional software development experience in modern C# or similar (e.g. Java, C++). Experience using AI-assisted software development tools (e.g. Claude Code or similar) to improve development efficiency, code quality, or team effectiveness. Demonstrated ability to apply strong product and domain understanding to guide technical decisions and prioritisation. Track record of delivering measurable user or business outcomes, not just technical outputs. Knowledge of Computer Science fundamentals in data structures, algorithm design, problem-solving, and complexity analysis. Knowledge of professional software engineering best practices, including coding standards, architecture patterns, code reviews, source control, continuous integration, build processes, testing, and operations. Highly confident and experienced with automated testing from unit tests to system and integration tests. Proven experience in people or team management, with the ability to lead, motivate, and develop others. Skilled in providing constructive feedback, conducting performance reviews, and supporting staff development. Proven ability to foster high performing, engaged, and collaborative teams. About Our Client They are proud to be at the forefront of assistive communication technology. Their innovative products are used globally by individuals with diverse needs. Their values passionate, caring, empowering, achieving together, and enabling change resonate in everything they do. Our Client s Inclusive Culture They believe in giving everyone a voice. Joining them means joining a diverse team that values collaboration and supports a community that relies on their technology for effective communication. Our Client s Commitment to Sustainability They not only innovate but also prioritise sustainability. They aim to minimise their carbon footprint and promote a greener world through sustainable solutions. By joining them, you'll contribute to shaping a more inclusive society while actively supporting their sustainability efforts. Our Client s D&I Commitments They prioritise diversity and inclusivity in their work environment. Here's how they do it: Recognised as a Disability Confident Employer by the UK Government and Founding Partner of Purple Tuesday. Their recruitment practices are inclusive and barrier-free, with adjustments available during the application process and throughout your career with them. They believe in adding to their culture, not just fitting in. Their diverse team combines unique talents to create products that reflect the diversity of their users and customers. Rewards and Benefits Discover a world of rewards and benefits tailored to your wellbeing. Beyond a competitive salary and private medical insurance, explore perks like a hybrid working model, wellness benefits, and paid volunteering days. Ready to Make a Difference? Join our client and embark on a fulfilling career where your work truly matters. Apply now and be a part of a team dedicated to creating technology that changes lives.
