Pen Underwriting - Customer Trading Advisor Short Description: Location: Ordnance Business Park Liphook, Hampshire Salary: £28,000 Hours: Monday to Friday, 9:00am to 5:00pm. Hybrid working with 2 to 3 days per week in the office Full Job Description Pen Underwriting is seeking a highly motivated customer trading advisor to join our underwriting services team. This is an excellent opportunity for an individual who is passionate about customer service and has the drive to deliver on the financial performance. As a customer trading advisor, you will play a crucial role in servicing our existing Household, Residential, and Commercial property owners accounts, as well as converting new business. The primary focus of the role is handling inbound and outbound telephone calls, to provide clear helpful and timely support to our brokers and underwriters. Other primary responsibilities involve proactively managing policy requirements to deliver an excellent customer journey and to ensure the progression/maintenance of customers insurance policies. It will require excellent communication skills, strong attention to detail, and the ability to manage multiple priorities, whilst working collaboratively with brokers and team underwriters/managers. What you'll be doing Handle inbound and outbound telephone calls in a professional, friendly, and efficient manner Provide excellent customer service to brokers, acting as a knowledgeable and reliable point of contact Run reports using internal systems to identify outstanding actions and requirements, in addition to chasing new and renewal business Liaise with the accounts team and contribute to the reduction of aged debt Understand and handle claims cover requests, ensuring service standards are met Manage and organise team mailboxes Accurately update internal systems with call notes, policy information, and documentation Chase brokers for outstanding policy requirements Escalate issues appropriately to underwriters where requirements are delayed or complex Adhere to all regulatory, compliance, and internal quality standards Assist with policy trading activities in line with company procedures Increase feefo and trust pilot scores What we're looking for Previous experience in a customer service or call-handling role Excellent verbal and written communication skills Strong organisational skills with the ability to manage multiple tasks and priorities Confident using Microsoft Office applications Attention to detail and a proactive, problem-solving approach Resilient and confident when handling high call volumes or challenging conversations Comfortable working to targets and deadlines Professional, approachable and demonstrate behaviours in line with our team Operating Principles Self-motivated and able to work independently, taking ownership, responsibility and accountability over workloads This role requires a dedicated, positive and enthusiastic person that can take initiative and deliver high standards whilst in a fast paced, evolving team. About Gallagher Gallagher is one of the world's leading insurance, risk management and consulting businesses, helping organisations protect what matters most. You'll be joining a supportive team that invests in its people, encourages professional development and offers opportunities to build a rewarding long-term career. If you're looking for a customer-focused role where you can develop your skills, earn an uncapped bonus and progress within a global organisation, we'd love to hear from you.
Oct 07, 2026
Full time
Pen Underwriting - Customer Trading Advisor Short Description: Location: Ordnance Business Park Liphook, Hampshire Salary: £28,000 Hours: Monday to Friday, 9:00am to 5:00pm. Hybrid working with 2 to 3 days per week in the office Full Job Description Pen Underwriting is seeking a highly motivated customer trading advisor to join our underwriting services team. This is an excellent opportunity for an individual who is passionate about customer service and has the drive to deliver on the financial performance. As a customer trading advisor, you will play a crucial role in servicing our existing Household, Residential, and Commercial property owners accounts, as well as converting new business. The primary focus of the role is handling inbound and outbound telephone calls, to provide clear helpful and timely support to our brokers and underwriters. Other primary responsibilities involve proactively managing policy requirements to deliver an excellent customer journey and to ensure the progression/maintenance of customers insurance policies. It will require excellent communication skills, strong attention to detail, and the ability to manage multiple priorities, whilst working collaboratively with brokers and team underwriters/managers. What you'll be doing Handle inbound and outbound telephone calls in a professional, friendly, and efficient manner Provide excellent customer service to brokers, acting as a knowledgeable and reliable point of contact Run reports using internal systems to identify outstanding actions and requirements, in addition to chasing new and renewal business Liaise with the accounts team and contribute to the reduction of aged debt Understand and handle claims cover requests, ensuring service standards are met Manage and organise team mailboxes Accurately update internal systems with call notes, policy information, and documentation Chase brokers for outstanding policy requirements Escalate issues appropriately to underwriters where requirements are delayed or complex Adhere to all regulatory, compliance, and internal quality standards Assist with policy trading activities in line with company procedures Increase feefo and trust pilot scores What we're looking for Previous experience in a customer service or call-handling role Excellent verbal and written communication skills Strong organisational skills with the ability to manage multiple tasks and priorities Confident using Microsoft Office applications Attention to detail and a proactive, problem-solving approach Resilient and confident when handling high call volumes or challenging conversations Comfortable working to targets and deadlines Professional, approachable and demonstrate behaviours in line with our team Operating Principles Self-motivated and able to work independently, taking ownership, responsibility and accountability over workloads This role requires a dedicated, positive and enthusiastic person that can take initiative and deliver high standards whilst in a fast paced, evolving team. About Gallagher Gallagher is one of the world's leading insurance, risk management and consulting businesses, helping organisations protect what matters most. You'll be joining a supportive team that invests in its people, encourages professional development and offers opportunities to build a rewarding long-term career. If you're looking for a customer-focused role where you can develop your skills, earn an uncapped bonus and progress within a global organisation, we'd love to hear from you.
Pen Underwriting - Customer Trading Advisor Short Description: Location: Ordnance Business Park Liphook, Hampshire Salary: £28,000 Hours: Monday to Friday, 9:00am to 5:00pm. Hybrid working with 2 to 3 days per week in the office Full Job Description Pen Underwriting is seeking a highly motivated customer trading advisor to join our underwriting services team. This is an excellent opportunity for an individual who is passionate about customer service and has the drive to deliver on the financial performance. As a customer trading advisor, you will play a crucial role in servicing our existing Household, Residential, and Commercial property owners accounts, as well as converting new business. The primary focus of the role is handling inbound and outbound telephone calls, to provide clear helpful and timely support to our brokers and underwriters. Other primary responsibilities involve proactively managing policy requirements to deliver an excellent customer journey and to ensure the progression/maintenance of customers insurance policies. It will require excellent communication skills, strong attention to detail, and the ability to manage multiple priorities, whilst working collaboratively with brokers and team underwriters/managers. What you'll be doing Handle inbound and outbound telephone calls in a professional, friendly, and efficient manner Provide excellent customer service to brokers, acting as a knowledgeable and reliable point of contact Run reports using internal systems to identify outstanding actions and requirements, in addition to chasing new and renewal business Liaise with the accounts team and contribute to the reduction of aged debt Understand and handle claims cover requests, ensuring service standards are met Manage and organise team mailboxes Accurately update internal systems with call notes, policy information, and documentation Chase brokers for outstanding policy requirements Escalate issues appropriately to underwriters where requirements are delayed or complex Adhere to all regulatory, compliance, and internal quality standards Assist with policy trading activities in line with company procedures Increase feefo and trust pilot scores What we're looking for Previous experience in a customer service or call-handling role Excellent verbal and written communication skills Strong organisational skills with the ability to manage multiple tasks and priorities Confident using Microsoft Office applications Attention to detail and a proactive, problem-solving approach Resilient and confident when handling high call volumes or challenging conversations Comfortable working to targets and deadlines Professional, approachable and demonstrate behaviours in line with our team Operating Principles Self-motivated and able to work independently, taking ownership, responsibility and accountability over workloads This role requires a dedicated, positive and enthusiastic person that can take initiative and deliver high standards whilst in a fast paced, evolving team. About Gallagher Gallagher is one of the world's leading insurance, risk management and consulting businesses, helping organisations protect what matters most. You'll be joining a supportive team that invests in its people, encourages professional development and offers opportunities to build a rewarding long-term career. If you're looking for a customer-focused role where you can develop your skills, earn an uncapped bonus and progress within a global organisation, we'd love to hear from you.
Oct 07, 2026
Full time
Pen Underwriting - Customer Trading Advisor Short Description: Location: Ordnance Business Park Liphook, Hampshire Salary: £28,000 Hours: Monday to Friday, 9:00am to 5:00pm. Hybrid working with 2 to 3 days per week in the office Full Job Description Pen Underwriting is seeking a highly motivated customer trading advisor to join our underwriting services team. This is an excellent opportunity for an individual who is passionate about customer service and has the drive to deliver on the financial performance. As a customer trading advisor, you will play a crucial role in servicing our existing Household, Residential, and Commercial property owners accounts, as well as converting new business. The primary focus of the role is handling inbound and outbound telephone calls, to provide clear helpful and timely support to our brokers and underwriters. Other primary responsibilities involve proactively managing policy requirements to deliver an excellent customer journey and to ensure the progression/maintenance of customers insurance policies. It will require excellent communication skills, strong attention to detail, and the ability to manage multiple priorities, whilst working collaboratively with brokers and team underwriters/managers. What you'll be doing Handle inbound and outbound telephone calls in a professional, friendly, and efficient manner Provide excellent customer service to brokers, acting as a knowledgeable and reliable point of contact Run reports using internal systems to identify outstanding actions and requirements, in addition to chasing new and renewal business Liaise with the accounts team and contribute to the reduction of aged debt Understand and handle claims cover requests, ensuring service standards are met Manage and organise team mailboxes Accurately update internal systems with call notes, policy information, and documentation Chase brokers for outstanding policy requirements Escalate issues appropriately to underwriters where requirements are delayed or complex Adhere to all regulatory, compliance, and internal quality standards Assist with policy trading activities in line with company procedures Increase feefo and trust pilot scores What we're looking for Previous experience in a customer service or call-handling role Excellent verbal and written communication skills Strong organisational skills with the ability to manage multiple tasks and priorities Confident using Microsoft Office applications Attention to detail and a proactive, problem-solving approach Resilient and confident when handling high call volumes or challenging conversations Comfortable working to targets and deadlines Professional, approachable and demonstrate behaviours in line with our team Operating Principles Self-motivated and able to work independently, taking ownership, responsibility and accountability over workloads This role requires a dedicated, positive and enthusiastic person that can take initiative and deliver high standards whilst in a fast paced, evolving team. About Gallagher Gallagher is one of the world's leading insurance, risk management and consulting businesses, helping organisations protect what matters most. You'll be joining a supportive team that invests in its people, encourages professional development and offers opportunities to build a rewarding long-term career. If you're looking for a customer-focused role where you can develop your skills, earn an uncapped bonus and progress within a global organisation, we'd love to hear from you.
40 hours per week Monday to Friday £34,000 - £36,000 per annum (plus bonus eligibility) Company Car & Fuel Card Provided Sodexo & Rewards & Benefits Job Introduction We are seeking an experienced and commercially focused Regional Services Manager to lead the delivery of high quality cleaning and support services across a portfolio of Ministry of Justice (MOJ) sites throughout the Yorkshire region. This is a senior leadership role with full responsibility for operational performance, service delivery, financial management, compliance, client relationships, and people leadership across a designated region. You will play a key role in ensuring cleaning services are delivered safely, efficiently, and in line with contractual requirements, while driving continuous improvement, service excellence, and customer satisfaction. What you'll do Lead the operational delivery of cleaning services across multiple MOJ sites Drive operational and financial performance, ensuring contracts consistently achieve agreed budgets, KPIs, SLAs, and service standards. Build and maintain strong relationships with MOJ stakeholders, clients, and internal teams to deliver exceptional customer experiences. Lead, coach, and develop site management teams and frontline colleagues, creating a culture of accountability, engagement, and continuous improvement. Ensure full compliance with contractual requirements, Health & Safety legislation, COSHH regulations, company policies, and audit standards. Manage regional budgets, forecasts, labour deployment, and cost controls to maximise profitability while maintaining service excellence. Monitor cleaning performance and service outcomes, identifying opportunities for improvement and implementing effective solutions. Conduct regular site visits, service reviews, audits, and performance assessments to ensure contractual obligations are consistently achieved. Champion a positive culture of health, safety, wellbeing, and environmental compliance across all locations. Support business growth by identifying opportunities to enhance services, improve operational efficiencies, and strengthen client partnerships. Drive continuous improvement initiatives that improve service quality, compliance, productivity, and customer satisfaction. What you bring Essential Full UK Driving Licence (must be over 25 for insurance purposes). Proven operational management experience within a multi-site cleaning, facilities management, or complex service environment. Strong leadership and people management skills with experience leading diverse and geographically dispersed teams. Sound knowledge of cleaning operations, industry best practices, and service quality standards. Strong understanding of COSHH regulations, safe handling of cleaning chemicals, risk assessments, and compliance requirements. Commercially astute with the ability to interpret financial data, manage budgets, and deliver profitable contract performance. Excellent client relationship management and stakeholder engagement skills. Strong organisational and planning abilities with experience managing multiple priorities and operational demands. Excellent communication and interpersonal skills. Proficiency in Microsoft Office, including Word, Excel, and Outlook. Self motivated, resilient, and able to work independently while supporting wider business objectives. Desirable IOSH Managing Safely qualification. Experience working within Ministry of Justice, Government, Defence, Facilities Management, or outsourced service contracts. Knowledge of security conscious environments and compliance requirements associated with custodial or government facilities. Experience balancing client expectations, contractual requirements, and operational delivery within a complex environment. What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Oct 07, 2026
Full time
40 hours per week Monday to Friday £34,000 - £36,000 per annum (plus bonus eligibility) Company Car & Fuel Card Provided Sodexo & Rewards & Benefits Job Introduction We are seeking an experienced and commercially focused Regional Services Manager to lead the delivery of high quality cleaning and support services across a portfolio of Ministry of Justice (MOJ) sites throughout the Yorkshire region. This is a senior leadership role with full responsibility for operational performance, service delivery, financial management, compliance, client relationships, and people leadership across a designated region. You will play a key role in ensuring cleaning services are delivered safely, efficiently, and in line with contractual requirements, while driving continuous improvement, service excellence, and customer satisfaction. What you'll do Lead the operational delivery of cleaning services across multiple MOJ sites Drive operational and financial performance, ensuring contracts consistently achieve agreed budgets, KPIs, SLAs, and service standards. Build and maintain strong relationships with MOJ stakeholders, clients, and internal teams to deliver exceptional customer experiences. Lead, coach, and develop site management teams and frontline colleagues, creating a culture of accountability, engagement, and continuous improvement. Ensure full compliance with contractual requirements, Health & Safety legislation, COSHH regulations, company policies, and audit standards. Manage regional budgets, forecasts, labour deployment, and cost controls to maximise profitability while maintaining service excellence. Monitor cleaning performance and service outcomes, identifying opportunities for improvement and implementing effective solutions. Conduct regular site visits, service reviews, audits, and performance assessments to ensure contractual obligations are consistently achieved. Champion a positive culture of health, safety, wellbeing, and environmental compliance across all locations. Support business growth by identifying opportunities to enhance services, improve operational efficiencies, and strengthen client partnerships. Drive continuous improvement initiatives that improve service quality, compliance, productivity, and customer satisfaction. What you bring Essential Full UK Driving Licence (must be over 25 for insurance purposes). Proven operational management experience within a multi-site cleaning, facilities management, or complex service environment. Strong leadership and people management skills with experience leading diverse and geographically dispersed teams. Sound knowledge of cleaning operations, industry best practices, and service quality standards. Strong understanding of COSHH regulations, safe handling of cleaning chemicals, risk assessments, and compliance requirements. Commercially astute with the ability to interpret financial data, manage budgets, and deliver profitable contract performance. Excellent client relationship management and stakeholder engagement skills. Strong organisational and planning abilities with experience managing multiple priorities and operational demands. Excellent communication and interpersonal skills. Proficiency in Microsoft Office, including Word, Excel, and Outlook. Self motivated, resilient, and able to work independently while supporting wider business objectives. Desirable IOSH Managing Safely qualification. Experience working within Ministry of Justice, Government, Defence, Facilities Management, or outsourced service contracts. Knowledge of security conscious environments and compliance requirements associated with custodial or government facilities. Experience balancing client expectations, contractual requirements, and operational delivery within a complex environment. What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Pen Underwriting - Customer Trading Advisor Short Description : Location: Ordnance Business Park Liphook, Hampshire Salary: £28,000 Hours: Monday to Friday, 9:00am to 5:00pm. Hybrid working with 2 to 3 days per week in the office Full Job Description Pen Underwriting is seeking a highly motivated customer trading advisor to join our underwriting services team. This is an excellent opportunity for an individual who is passionate about customer service and has the drive to deliver on the financial performance. As a customer trading advisor, you will play a crucial role in servicing our existing Household, Residential, and Commercial property owners accounts, as well as converting new business. The primary focus of the role is handling inbound and outbound telephone calls, to provide clear helpful and timely support to our brokers and underwriters. Other primary responsibilities involve proactively managing policy requirements to deliver an excellent customer journey and to ensure the progression/maintenance of customers insurance policies. It will require excellent communication skills, strong attention to detail, and the ability to manage multiple priorities, whilst working collaboratively with brokers and team underwriters/managers. What you'll be doing Handle inbound and outbound telephone calls in a professional, friendly, and efficient manner Provide excellent customer service to brokers, acting as a knowledgeable and reliable point of contact Run reports using internal systems to identify outstanding actions and requirements, in addition to chasing new and renewal business Liaise with the accounts team and contribute to the reduction of aged debt Understand and handle claims cover requests, ensuring service standards are met Manage and organise team mailboxes Accurately update internal systems with call notes, policy information, and documentation Chase brokers for outstanding policy requirements Escalate issues appropriately to underwriters where requirements are delayed or complex Adhere to all regulatory, compliance, and internal quality standards Assist with policy trading activities in line with company procedures Increase feefo and trust pilot scores What we're looking for Previous experience in a customer service or call-handling role Excellent verbal and written communication skills Strong organisational skills with the ability to manage multiple tasks and priorities Confident using Microsoft Office applications Attention to detail and a proactive, problem-solving approach Resilient and confident when handling high call volumes or challenging conversations Comfortable working to targets and deadlines Professional, approachable and demonstrate behaviours in line with our team Operating Principles Self-motivated and able to work independently, taking ownership, responsibility and accountability over workloads This role requires a dedicated, positive and enthusiastic person that can take initiative and deliver high standards whilst in a fast paced, evolving team. About Gallagher Gallagher is one of the world's leading insurance, risk management and consulting businesses, helping organisations protect what matters most. You'll be joining a supportive team that invests in its people, encourages professional development and offers opportunities to build a rewarding long-term career. If you're looking for a customer-focused role where you can develop your skills, earn an uncapped bonus and progress within a global organisation, we'd love to hear from you.
Oct 07, 2026
Full time
Pen Underwriting - Customer Trading Advisor Short Description : Location: Ordnance Business Park Liphook, Hampshire Salary: £28,000 Hours: Monday to Friday, 9:00am to 5:00pm. Hybrid working with 2 to 3 days per week in the office Full Job Description Pen Underwriting is seeking a highly motivated customer trading advisor to join our underwriting services team. This is an excellent opportunity for an individual who is passionate about customer service and has the drive to deliver on the financial performance. As a customer trading advisor, you will play a crucial role in servicing our existing Household, Residential, and Commercial property owners accounts, as well as converting new business. The primary focus of the role is handling inbound and outbound telephone calls, to provide clear helpful and timely support to our brokers and underwriters. Other primary responsibilities involve proactively managing policy requirements to deliver an excellent customer journey and to ensure the progression/maintenance of customers insurance policies. It will require excellent communication skills, strong attention to detail, and the ability to manage multiple priorities, whilst working collaboratively with brokers and team underwriters/managers. What you'll be doing Handle inbound and outbound telephone calls in a professional, friendly, and efficient manner Provide excellent customer service to brokers, acting as a knowledgeable and reliable point of contact Run reports using internal systems to identify outstanding actions and requirements, in addition to chasing new and renewal business Liaise with the accounts team and contribute to the reduction of aged debt Understand and handle claims cover requests, ensuring service standards are met Manage and organise team mailboxes Accurately update internal systems with call notes, policy information, and documentation Chase brokers for outstanding policy requirements Escalate issues appropriately to underwriters where requirements are delayed or complex Adhere to all regulatory, compliance, and internal quality standards Assist with policy trading activities in line with company procedures Increase feefo and trust pilot scores What we're looking for Previous experience in a customer service or call-handling role Excellent verbal and written communication skills Strong organisational skills with the ability to manage multiple tasks and priorities Confident using Microsoft Office applications Attention to detail and a proactive, problem-solving approach Resilient and confident when handling high call volumes or challenging conversations Comfortable working to targets and deadlines Professional, approachable and demonstrate behaviours in line with our team Operating Principles Self-motivated and able to work independently, taking ownership, responsibility and accountability over workloads This role requires a dedicated, positive and enthusiastic person that can take initiative and deliver high standards whilst in a fast paced, evolving team. About Gallagher Gallagher is one of the world's leading insurance, risk management and consulting businesses, helping organisations protect what matters most. You'll be joining a supportive team that invests in its people, encourages professional development and offers opportunities to build a rewarding long-term career. If you're looking for a customer-focused role where you can develop your skills, earn an uncapped bonus and progress within a global organisation, we'd love to hear from you.
Morson Human Resources Limited
Capenhurst, Cheshire
Help us to make a world of difference Urenco is a global leader in the production of low-carbon energy, playing a critical role in delivering secure, reliable nuclear fuel solutions worldwide. We are focused on enabling the sustainable generation of electricity for customers around the world while operating to the highest environmental, social, and regulatory standards. In addition, as part of a strategically important industry, Urenco is now required to support the UK Government in exploring options to re-establish nuclear fuel capabilities to produce reactor fuel for defence purposes. To support this new project, we are seeking a Project Engineering Manager to join our team in Capenhurst/Birchwood. In this role, you will work within our Government Services function as a key interface between site teams and Group stakeholders to ensure effective planning, coordination, and delivery across complex programmes. At Urenco, we're committed to helping you be your best. We believe in embracing the passion and potential of our people and offer market-leading training, development, coaching, and mentoring opportunities from some of the brightest minds in the industry. About the Role As a Project Engineering Manager, you will lead the delivery of engineering and design activities across major projects, ensuring engineering solutions are safe, compliant, technically robust, and aligned with project objectives. You will be responsible for developing engineering delivery strategies, managing multidisciplinary teams, and overseeing engineering scope from concept through to project delivery. Working on projects of significant complexity and strategic importance, you will provide technical leadership across multiple engineering disciplines, manage key stakeholder relationships, and ensure the successful integration of Urenco technologies while delivering safety, quality, cost, and schedule objectives. What You'll Do Lead Engineering Delivery Develop and implement engineering and design strategies that support successful project delivery and business objectives. Lead multidisciplinary engineering teams to deliver integrated, fit-for-purpose design solutions. Ensure engineering activities comply with applicable standards, legislation, customer requirements, and Urenco procedures. Promote a proactive safety culture throughout the project lifecycle. Manage Major Projects Deliver engineering and design scope in line with project safety, cost, schedule, quality, and business benefit objectives. Support project planning, estimating, resource management, and execution activities. Manage technical scope, engineering risks, and change control throughout the project lifecycle. Provide technical guidance to support supplier selection, procurement, and contract delivery. Drive Integration & Stakeholder Management Ensure effective integration of Urenco core technology and wider project systems. Build and maintain strong relationships with project teams, contractors, suppliers, regulators, and key stakeholders. Oversee engineering interfaces and support the management of technical risk registers. Act as a trusted engineering leader and advisor throughout project delivery. Provide Commercial & Technical Leadership Protect Urenco's commercial interests through effective engineering governance, contracting strategies, and supplier management. Ensure contractors and engineering partners deliver against agreed quality and performance expectations. Drive continuous improvement, knowledge sharing, and lessons learned across projects. Support the development and implementation of engineering best practice across the organisation. What Do You Need to Thrive in This Role? Qualifications Essential Degree qualified in a relevant engineering discipline with professional accreditation (PE, CEng, EUR ING, or equivalent). Preferred Project Management qualification (APM, PMI, or equivalent). Dual Use and Export Control Classification Officer accreditation. Experience Proven experience delivering complex multi-million-pound engineering projects across the full project lifecycle. Experience leading multidisciplinary teams >20 people and managing engineering delivery within major capital projects and regulated environments. Demonstrable success in engineering management, stakeholder engagement, and project delivery. Understand complex delivery models, commercial strategies and the implementation of procurement related activities Full understanding of the information management process, including document control, digital and design integration and supply chain management success in engineering management, stakeholder engagement, and project delivery. Technical & Leadership Capability Strong understanding of engineering delivery, design management, and project execution. Experience managing complex supplier and contractual relationships. Knowledge of nuclear safety, regulatory compliance, and engineering governance. Strong project management, risk management, stakeholder management, and leadership skills. Ability to develop engineering strategies and translate project requirements into effective delivery solutions. Behavioural Attributes Strong leadership and team alignment skills. Results-focused and accountable approach. Confident decision-maker with strong analytical capability. Customer-focused, collaborative, and stakeholder-oriented. Committed to continuous improvement, innovation, and knowledge sharing. What Can You Expect From Us? More than just a job, we offer a future. More than just a place to work, we provide an opportunity to prosper. As a valued member of our team, you will receive: Generous Annual Leave: Starting at 25 days, increasing by one day every two years (up to 30 days), plus 13 additional flexible days. Option to buy or sell up to 5 holiday days. Family-Friendly Policies: A wide range of policies to support work-life balance and family needs. Bonus Scheme: A competitive bonus scheme based on company and individual performance. Pension Scheme: Defined contribution plan with up to 16% employer contribution. Private Medical & Dental Cover: Single cover, with the option to purchase additional benefits. Flexible Benefits: Life assurance, income protection, and benefits tailored to your lifestyle, with potential tax and National Insurance savings. Training & Development: Personalised learning and development opportunities to support your career growth. Security Vetting Due to the nature of the industry in which Urenco operates, successful candidates will be required to obtain and maintain the appropriate level of security clearance for the role. All offers of employment are subject to satisfactory completion of the required vetting and screening checks. Creating a Diverse and Inclusive Workforce As a truly global organisation with operations in the UK, USA, Germany, and the Netherlands, we know that our differences make us stronger. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. If you require any reasonable adjustments during the recruitment process, please let our Talent Acquisition team know. Because together, we are One Urenco. We are enriching the world. And enriching your future.
Oct 07, 2026
Full time
Help us to make a world of difference Urenco is a global leader in the production of low-carbon energy, playing a critical role in delivering secure, reliable nuclear fuel solutions worldwide. We are focused on enabling the sustainable generation of electricity for customers around the world while operating to the highest environmental, social, and regulatory standards. In addition, as part of a strategically important industry, Urenco is now required to support the UK Government in exploring options to re-establish nuclear fuel capabilities to produce reactor fuel for defence purposes. To support this new project, we are seeking a Project Engineering Manager to join our team in Capenhurst/Birchwood. In this role, you will work within our Government Services function as a key interface between site teams and Group stakeholders to ensure effective planning, coordination, and delivery across complex programmes. At Urenco, we're committed to helping you be your best. We believe in embracing the passion and potential of our people and offer market-leading training, development, coaching, and mentoring opportunities from some of the brightest minds in the industry. About the Role As a Project Engineering Manager, you will lead the delivery of engineering and design activities across major projects, ensuring engineering solutions are safe, compliant, technically robust, and aligned with project objectives. You will be responsible for developing engineering delivery strategies, managing multidisciplinary teams, and overseeing engineering scope from concept through to project delivery. Working on projects of significant complexity and strategic importance, you will provide technical leadership across multiple engineering disciplines, manage key stakeholder relationships, and ensure the successful integration of Urenco technologies while delivering safety, quality, cost, and schedule objectives. What You'll Do Lead Engineering Delivery Develop and implement engineering and design strategies that support successful project delivery and business objectives. Lead multidisciplinary engineering teams to deliver integrated, fit-for-purpose design solutions. Ensure engineering activities comply with applicable standards, legislation, customer requirements, and Urenco procedures. Promote a proactive safety culture throughout the project lifecycle. Manage Major Projects Deliver engineering and design scope in line with project safety, cost, schedule, quality, and business benefit objectives. Support project planning, estimating, resource management, and execution activities. Manage technical scope, engineering risks, and change control throughout the project lifecycle. Provide technical guidance to support supplier selection, procurement, and contract delivery. Drive Integration & Stakeholder Management Ensure effective integration of Urenco core technology and wider project systems. Build and maintain strong relationships with project teams, contractors, suppliers, regulators, and key stakeholders. Oversee engineering interfaces and support the management of technical risk registers. Act as a trusted engineering leader and advisor throughout project delivery. Provide Commercial & Technical Leadership Protect Urenco's commercial interests through effective engineering governance, contracting strategies, and supplier management. Ensure contractors and engineering partners deliver against agreed quality and performance expectations. Drive continuous improvement, knowledge sharing, and lessons learned across projects. Support the development and implementation of engineering best practice across the organisation. What Do You Need to Thrive in This Role? Qualifications Essential Degree qualified in a relevant engineering discipline with professional accreditation (PE, CEng, EUR ING, or equivalent). Preferred Project Management qualification (APM, PMI, or equivalent). Dual Use and Export Control Classification Officer accreditation. Experience Proven experience delivering complex multi-million-pound engineering projects across the full project lifecycle. Experience leading multidisciplinary teams >20 people and managing engineering delivery within major capital projects and regulated environments. Demonstrable success in engineering management, stakeholder engagement, and project delivery. Understand complex delivery models, commercial strategies and the implementation of procurement related activities Full understanding of the information management process, including document control, digital and design integration and supply chain management success in engineering management, stakeholder engagement, and project delivery. Technical & Leadership Capability Strong understanding of engineering delivery, design management, and project execution. Experience managing complex supplier and contractual relationships. Knowledge of nuclear safety, regulatory compliance, and engineering governance. Strong project management, risk management, stakeholder management, and leadership skills. Ability to develop engineering strategies and translate project requirements into effective delivery solutions. Behavioural Attributes Strong leadership and team alignment skills. Results-focused and accountable approach. Confident decision-maker with strong analytical capability. Customer-focused, collaborative, and stakeholder-oriented. Committed to continuous improvement, innovation, and knowledge sharing. What Can You Expect From Us? More than just a job, we offer a future. More than just a place to work, we provide an opportunity to prosper. As a valued member of our team, you will receive: Generous Annual Leave: Starting at 25 days, increasing by one day every two years (up to 30 days), plus 13 additional flexible days. Option to buy or sell up to 5 holiday days. Family-Friendly Policies: A wide range of policies to support work-life balance and family needs. Bonus Scheme: A competitive bonus scheme based on company and individual performance. Pension Scheme: Defined contribution plan with up to 16% employer contribution. Private Medical & Dental Cover: Single cover, with the option to purchase additional benefits. Flexible Benefits: Life assurance, income protection, and benefits tailored to your lifestyle, with potential tax and National Insurance savings. Training & Development: Personalised learning and development opportunities to support your career growth. Security Vetting Due to the nature of the industry in which Urenco operates, successful candidates will be required to obtain and maintain the appropriate level of security clearance for the role. All offers of employment are subject to satisfactory completion of the required vetting and screening checks. Creating a Diverse and Inclusive Workforce As a truly global organisation with operations in the UK, USA, Germany, and the Netherlands, we know that our differences make us stronger. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. If you require any reasonable adjustments during the recruitment process, please let our Talent Acquisition team know. Because together, we are One Urenco. We are enriching the world. And enriching your future.
We are currently recruiting for a Sales Administrator to provide organised, accurate and responsive administrative support to our clients Sales team. This is a hands-on support role, helping to manage customer enquiries, process sales documentation, update CRM records, coordinate orders and keep communication flowing between Account Managers, customers, suppliers and internal teams. The role would suit someone who enjoys keeping processes on track, has strong attention to detail and takes pride in providing excellent administrative and customer service support. KEY RESPONSIBILITIES Sales team support: Provide daily administrative support to the Sales team, including diary coordination, document preparation, enquiry tracking, follow-up reminders and general office support. Quotations and documentation: Check quote Jotform documentation for accuracy before sending to Commercial team for processing, and liaise with colleagues to ensure information is complete. CRM and database management: Monitor CRM records, customer details, sales activities and opportunity information accurate and up to date, supporting reliable reporting and smooth handovers. Customer service coordination: Act as a helpful first point of contact for routine customer and internal sales queries, ensuring requests are logged, followed up and directed to the right person where needed. Sales reporting and administration: Support the preparation of sales reports, pipeline updates, meeting notes, customer correspondence and other administrative tasks that help the Sales team work efficiently. Required Skills Administrative background: Previous experience in a sales administration, office administration, customer service or sales support role, ideally in a busy commercial environment desired Accuracy and organisation: Strong attention to detail, good time management and the ability to prioritise competing tasks while maintaining accurate records and documentation. Systems and communication skills: Confident using Microsoft Office, particularly Excel and Outlook, with experience of CRM or order processing systems preferred. A professional telephone manner and clear written communication skills are essential. Objectives and Impact The main purpose of the Sales Administrator is to keep the sales administration process organised, accurate and responsive. By maintaining clear records, supporting order processing and coordinating customer communication, this role helps the Sales team deliver a professional, efficient and consistent service to customers. ABOUT YOU Experience in sales administration, customer service, office administration or sales support desired. • Highly organised, able to manage multiple tasks, track actions and follow through on deadlines. Accurate and detail focused, with confidence handling quotations, customer records, sales documents and spreadsheets. Confident answering queries professionally by phone and email, and comfortable supporting both customers and internal colleagues. Good working knowledge of Microsoft Excel, Word and Outlook; CRM experience would be an advantage. Proactive, helpful and reliable, with a willingness to support the wider team wherever needed. Experience in healthcare, medical equipment or a technical sales environment would be useful but is not essential. You could also be a recent graduate looking to start your career in Sales BENEFITS 25 days annual leave Private Health Insurance Group life Assurance Pension Annual pay review Rewards Platform Employee Assistance Programme Free onsite parking
Oct 07, 2026
Full time
We are currently recruiting for a Sales Administrator to provide organised, accurate and responsive administrative support to our clients Sales team. This is a hands-on support role, helping to manage customer enquiries, process sales documentation, update CRM records, coordinate orders and keep communication flowing between Account Managers, customers, suppliers and internal teams. The role would suit someone who enjoys keeping processes on track, has strong attention to detail and takes pride in providing excellent administrative and customer service support. KEY RESPONSIBILITIES Sales team support: Provide daily administrative support to the Sales team, including diary coordination, document preparation, enquiry tracking, follow-up reminders and general office support. Quotations and documentation: Check quote Jotform documentation for accuracy before sending to Commercial team for processing, and liaise with colleagues to ensure information is complete. CRM and database management: Monitor CRM records, customer details, sales activities and opportunity information accurate and up to date, supporting reliable reporting and smooth handovers. Customer service coordination: Act as a helpful first point of contact for routine customer and internal sales queries, ensuring requests are logged, followed up and directed to the right person where needed. Sales reporting and administration: Support the preparation of sales reports, pipeline updates, meeting notes, customer correspondence and other administrative tasks that help the Sales team work efficiently. Required Skills Administrative background: Previous experience in a sales administration, office administration, customer service or sales support role, ideally in a busy commercial environment desired Accuracy and organisation: Strong attention to detail, good time management and the ability to prioritise competing tasks while maintaining accurate records and documentation. Systems and communication skills: Confident using Microsoft Office, particularly Excel and Outlook, with experience of CRM or order processing systems preferred. A professional telephone manner and clear written communication skills are essential. Objectives and Impact The main purpose of the Sales Administrator is to keep the sales administration process organised, accurate and responsive. By maintaining clear records, supporting order processing and coordinating customer communication, this role helps the Sales team deliver a professional, efficient and consistent service to customers. ABOUT YOU Experience in sales administration, customer service, office administration or sales support desired. • Highly organised, able to manage multiple tasks, track actions and follow through on deadlines. Accurate and detail focused, with confidence handling quotations, customer records, sales documents and spreadsheets. Confident answering queries professionally by phone and email, and comfortable supporting both customers and internal colleagues. Good working knowledge of Microsoft Excel, Word and Outlook; CRM experience would be an advantage. Proactive, helpful and reliable, with a willingness to support the wider team wherever needed. Experience in healthcare, medical equipment or a technical sales environment would be useful but is not essential. You could also be a recent graduate looking to start your career in Sales BENEFITS 25 days annual leave Private Health Insurance Group life Assurance Pension Annual pay review Rewards Platform Employee Assistance Programme Free onsite parking
About Us The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a Governance and Public Affairs Lead , to join TRP on a 12- month fixed term contract, working 36 hours per week. The Benefits Salary of £43,995 - £46,000 per annum, depending on experience 26 days' annual leave plus public holidays Pension scheme (3% employee contribution; up to 10% employer contribution) Hybrid/agile working options Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location The Role Reporting to the Head of Policy and CEO's Office, you will work closely with the Chief Executive, General Counsel, Executive Committee, directors and senior managers. You will review our public-facing policy suite, design proportionate frameworks and practical governance materials, and help colleagues understand and adopt improved ways of working. You will also prepare high-quality briefings and recommendations for senior decision-makers and advise on relevant governance, policy, accountability and stakeholder matters. Review and redesign our external policy architecture, producing clear, consistent and accessible policies Lead the implementation of a revised governance framework and create clear, practical supporting materials Develop guidance, FAQs, training and activation tools, including appropriate automated and AI-enabled solutions Prepare reports, options papers, briefing notes and recommendations for the Board, Executive Committee and external stakeholders Monitor relevant legislation, regulation and governance practice and advise on implications for TRP Champion effective governance through briefings, presentations and one-to-one support About You To be considered as a Governance and Public Affairs Lead, you will need: Relevant experience in governance, corporate affairs or investor relations. Experience designing or operating governance frameworks and developing external-facing policies or communications Experience supporting Boards, Executive Committees or similar senior decision-making forums Sound political judgement and excellent written and verbal communication skills Strong stakeholder management and influencing skills Ability to translate complex requirements into clear, practical and proportionate processes Ability to manage competing priorities and deliver high-quality work to deadline Proficiency in Microsoft 365 We want to put everyone in the best possible position to succeed so if you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. So, if you are interested in this unique opportunity as a Governance and Policy Lead, please apply via the button shown. Successful candidates will be appointed on merit.
Oct 07, 2026
Full time
About Us The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a Governance and Public Affairs Lead , to join TRP on a 12- month fixed term contract, working 36 hours per week. The Benefits Salary of £43,995 - £46,000 per annum, depending on experience 26 days' annual leave plus public holidays Pension scheme (3% employee contribution; up to 10% employer contribution) Hybrid/agile working options Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location The Role Reporting to the Head of Policy and CEO's Office, you will work closely with the Chief Executive, General Counsel, Executive Committee, directors and senior managers. You will review our public-facing policy suite, design proportionate frameworks and practical governance materials, and help colleagues understand and adopt improved ways of working. You will also prepare high-quality briefings and recommendations for senior decision-makers and advise on relevant governance, policy, accountability and stakeholder matters. Review and redesign our external policy architecture, producing clear, consistent and accessible policies Lead the implementation of a revised governance framework and create clear, practical supporting materials Develop guidance, FAQs, training and activation tools, including appropriate automated and AI-enabled solutions Prepare reports, options papers, briefing notes and recommendations for the Board, Executive Committee and external stakeholders Monitor relevant legislation, regulation and governance practice and advise on implications for TRP Champion effective governance through briefings, presentations and one-to-one support About You To be considered as a Governance and Public Affairs Lead, you will need: Relevant experience in governance, corporate affairs or investor relations. Experience designing or operating governance frameworks and developing external-facing policies or communications Experience supporting Boards, Executive Committees or similar senior decision-making forums Sound political judgement and excellent written and verbal communication skills Strong stakeholder management and influencing skills Ability to translate complex requirements into clear, practical and proportionate processes Ability to manage competing priorities and deliver high-quality work to deadline Proficiency in Microsoft 365 We want to put everyone in the best possible position to succeed so if you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. So, if you are interested in this unique opportunity as a Governance and Policy Lead, please apply via the button shown. Successful candidates will be appointed on merit.
NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The SAP Business ByDesign Implementation Consultant role at NTT Data Business Solutions encompasses a multifaceted scope, blending technical expertise with strategic consultancy and client focused support. The primary responsibilities include: Implementation Support: Engage in client implementation projects, troubleshoot challenging scenarios, and provide guidance to consultants. Assume lead consultant roles for distressed projects, ensuring smooth execution and resolution. Technical Responsibilities: Configuring, testing, implementing, and maintaining SAP Business ByDesign systems. Act as the lead consultant in Supply processes, author solution design and technical requirement documents, and ensure the quality of technical developments. Project Management and Client Interaction: Manage workloads, ensure timely project deliverables, and assist in planning timelines and resources for customer solutions. Provide timely responses to customer queries, create analytical reports, deliver training, and maintain comprehensive documentation for clients. This role demands a versatile skill set, merging technical proficiency with strategic acumen, client centricity, and team collaboration. The ideal candidate will possess a blend of SAP Business ByDesign expertise, strategic consultancy, project management, client engagement skills, embodying the "Cloud Mindset" throughout the project delivery. Duties/Responsibilities: Support client implementation projects by troubleshooting and advising on challenging scenarios, supporting consultants or taking over as lead consultant for distressed projects. Support the SAP Business ByDesign Presales team by taking part in pre project workshops, reviewing effort estimates, advising on processes or complex business requirements and reviewing statements of work. Provide assistance to the SAP Business ByDesign support team by helping to troubleshoot challenging support tickets, advising on resolutions or, where appropriate, taking ownership of the support ticket through to resolution. Work with the SAP Business ByDesign Project Managers, and Team Leads as necessary. Train or mentor other team members as part of their continuing professional development. Assist with the quality assurance of the work produced by SAP Business ByDesign practice team members. Have in depth industry knowledge and be able to advise customers at a strategic level. Analyse customers' requirements and map these to the SAP Business ByDesign solution. Support client implementation projects by configuring, unit testing, implementing, delivering and maintaining the SAP Business ByDesign system. Act as lead consultant on implementation projects, within own areas of expertise of Supply Chain and project accounting processes. Responsible for authoring solution design documents within own areas of expertise. Responsible for authoring functional specification documents for solutions that require SAP Business ByDesign SDK or SAP BTP developments to meet customer/project requirements. Responsible for signing off technical developments before handing to the customer for UAT. Primarily responsible for managing own workload, requesting additional project work or support tickets when quiet to achieve departmental utilisation targets and ensuring, in conjunction with project managers and the practice lead, that project deliverables are completed on time and to schedule and assist in planning the timelines and resources required to implement customer solutions. Provides answers to customer queries by identifying problems, researching answers and guiding the customer through any corrective steps and responding in a timely fashion. Create analytical reports and data sources as necessary. Deliver training to customers as necessary. Responsible for writing and maintaining quality documentation that will be presented to clients. Improve system performance by identifying problems and recommending changes. Required Skills/Abilities: SAP Expertise: Proficiency in SAP Business ByDesign, including configuration, troubleshooting, and implementation, with a strong focus on Supply Chain. Project accounting processes will be advantageous. Consultancy Skills: Strong consultancy background with an emphasis on the "Cloud Mindset" to advise clients strategically, map requirements to solutions, and support troubled projects effectively. Communication: Excellent verbal and written communication skills for interacting with clients, leading workshops, and mentoring team members. Problem solving: Ability to analyse complex issues, troubleshoot effectively, and provide timely and innovative solutions. Project Management: Experience managing workloads, meeting project deadlines, and collaborating with diverse teams to ensure project success. Documentation: Capability to create and maintain comprehensive documentation, including solution designs and technical requirements. Client Focus: Commitment to maintaining high levels of client satisfaction, responsiveness to queries, and delivering effective training. Continuous Learning: Willingness to stay updated with industry trends, SAP developments, and acquire relevant certifications and accreditations. Join our award winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2026SAP Pinnacle Awards and the Top Employer Award 2026, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We'd love to hear from you. We offer a range of benefits designed to support your well being, career growth, and work life balance: Home Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environmenteffectively. Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well being: Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1 2 1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits or eco friendly transportation.
Oct 06, 2026
Full time
NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The SAP Business ByDesign Implementation Consultant role at NTT Data Business Solutions encompasses a multifaceted scope, blending technical expertise with strategic consultancy and client focused support. The primary responsibilities include: Implementation Support: Engage in client implementation projects, troubleshoot challenging scenarios, and provide guidance to consultants. Assume lead consultant roles for distressed projects, ensuring smooth execution and resolution. Technical Responsibilities: Configuring, testing, implementing, and maintaining SAP Business ByDesign systems. Act as the lead consultant in Supply processes, author solution design and technical requirement documents, and ensure the quality of technical developments. Project Management and Client Interaction: Manage workloads, ensure timely project deliverables, and assist in planning timelines and resources for customer solutions. Provide timely responses to customer queries, create analytical reports, deliver training, and maintain comprehensive documentation for clients. This role demands a versatile skill set, merging technical proficiency with strategic acumen, client centricity, and team collaboration. The ideal candidate will possess a blend of SAP Business ByDesign expertise, strategic consultancy, project management, client engagement skills, embodying the "Cloud Mindset" throughout the project delivery. Duties/Responsibilities: Support client implementation projects by troubleshooting and advising on challenging scenarios, supporting consultants or taking over as lead consultant for distressed projects. Support the SAP Business ByDesign Presales team by taking part in pre project workshops, reviewing effort estimates, advising on processes or complex business requirements and reviewing statements of work. Provide assistance to the SAP Business ByDesign support team by helping to troubleshoot challenging support tickets, advising on resolutions or, where appropriate, taking ownership of the support ticket through to resolution. Work with the SAP Business ByDesign Project Managers, and Team Leads as necessary. Train or mentor other team members as part of their continuing professional development. Assist with the quality assurance of the work produced by SAP Business ByDesign practice team members. Have in depth industry knowledge and be able to advise customers at a strategic level. Analyse customers' requirements and map these to the SAP Business ByDesign solution. Support client implementation projects by configuring, unit testing, implementing, delivering and maintaining the SAP Business ByDesign system. Act as lead consultant on implementation projects, within own areas of expertise of Supply Chain and project accounting processes. Responsible for authoring solution design documents within own areas of expertise. Responsible for authoring functional specification documents for solutions that require SAP Business ByDesign SDK or SAP BTP developments to meet customer/project requirements. Responsible for signing off technical developments before handing to the customer for UAT. Primarily responsible for managing own workload, requesting additional project work or support tickets when quiet to achieve departmental utilisation targets and ensuring, in conjunction with project managers and the practice lead, that project deliverables are completed on time and to schedule and assist in planning the timelines and resources required to implement customer solutions. Provides answers to customer queries by identifying problems, researching answers and guiding the customer through any corrective steps and responding in a timely fashion. Create analytical reports and data sources as necessary. Deliver training to customers as necessary. Responsible for writing and maintaining quality documentation that will be presented to clients. Improve system performance by identifying problems and recommending changes. Required Skills/Abilities: SAP Expertise: Proficiency in SAP Business ByDesign, including configuration, troubleshooting, and implementation, with a strong focus on Supply Chain. Project accounting processes will be advantageous. Consultancy Skills: Strong consultancy background with an emphasis on the "Cloud Mindset" to advise clients strategically, map requirements to solutions, and support troubled projects effectively. Communication: Excellent verbal and written communication skills for interacting with clients, leading workshops, and mentoring team members. Problem solving: Ability to analyse complex issues, troubleshoot effectively, and provide timely and innovative solutions. Project Management: Experience managing workloads, meeting project deadlines, and collaborating with diverse teams to ensure project success. Documentation: Capability to create and maintain comprehensive documentation, including solution designs and technical requirements. Client Focus: Commitment to maintaining high levels of client satisfaction, responsiveness to queries, and delivering effective training. Continuous Learning: Willingness to stay updated with industry trends, SAP developments, and acquire relevant certifications and accreditations. Join our award winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2026SAP Pinnacle Awards and the Top Employer Award 2026, we offer you the chance to make a significant impact while growing your career. Here, you'll work alongside industry experts on cutting edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We'd love to hear from you. We offer a range of benefits designed to support your well being, career growth, and work life balance: Home Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environmenteffectively. Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well being: Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1 2 1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits or eco friendly transportation.
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We're home to the UK's largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. Location: London office / Hybrid (2 days per week in the office) Reporting to: Data Engineering Manager The Role Millions of people visit the Rightmove website every month. We have a huge amount of data about how people use the site, and what this means to our customers. You'll be joining our growing Data Engineering & Infrastructure team, a collaborative, high-performing group of engineers that uses this data to build the infrastructure that powers the UK's favourite property site. In this role, you will take ownership of the systems and infrastructure that ingest, process, and serve data across Rightmove. You will be responsible for the infrastructure, tooling, and engineering practices that power our data ecosystem, including data ingestion, orchestration, storage, and the developer experience for data producers and consumers. You will bring strong hands on expertise to our GCP based data platform, design reusable patterns and tools, write robust Python and SQL, and deploy infrastructure with Terraform, while influencing the standards and technical decisions that the wider data engineering team works to. As a Senior Data Engineer, you will be a technical leader and multiplier within the data platform team. You will own the infrastructure, frameworks, and internal tooling that power Rightmove's data ecosystem. You will contribute to the technical direction for how data is ingested, processed, and served across the business, and consistently apply and promote engineering best practices that raise the quality of the team's work. Join an inclusive and collaborative engineering culture where you'll work alongside talented engineers, tackle complex technical challenges, and continue to grow your skills. You'll leverage a modern GCP stack and apply your data engineering expertise to build products and services used by millions across the UK every day. What You'll Be Doing Define the technical approach to our most complex and ambiguous data challenges, setting direction where others would wait for clarity, making high quality architectural decisions, and ensuring the right trade offs are made for the long term health of the platform Own the end-to-end technical leadership of cross functional projects, from shaping requirements with product owners and domain teams through to delivery. Take accountability for outcomes, not just the engineering contribution Design and build data platform infrastructure and internal tooling, contributing to the architectural direction for how teams across Rightmove work with data Own the design and evolution of reusable batch and real time data ingestion and processing frameworks, ensuring they are reliable, scalable, and serve the needs of teams across the business Manage infrastructure, security and code deployment with Terraform and CI/CD pipelines Optimise performance, scalability, and cost efficiency of our data platform Champion engineering best practices across the team, including testing, documentation, and observability, share knowledge and support others through code reviews and technical discussions, helping raise the bar and embed standards in how the team works Partner with engineers, data scientists, and analytics teams to enable self service data workflows, acting as a technical enabler and setting the patterns others follow We're Looking For Someone Who Has a strong track record of delivering significant impact in data engineering or data platform engineering, with deep experience building and operating large scale, cloud based data platforms Thrives in ambiguity, able to define the problem, identify the right technical approach, and drive complex cross functional projects to completion without needing fully formed requirements Is a strong Python and SQL engineer, with mastery of software engineering fundamentals, and is able to raise the standard across the team Has deep, hands on experience with GCP (or comparable cloud platforms) and managing infrastructure as code with Terraform, and can influence how the team approaches cloud engineering Has a strong track record of designing, building, and operating production grade data pipelines and real time processing frameworks at scale Has built and managed CI/CD pipelines for data and infrastructure, and can lead the team in adopting reliable, automated deployment practices Has a track record of raising the technical bar across the team through introducing better practices, leading technical reviews, and driving engineering improvements that outlast individual projects Has knowledge of GDPR and data security best practices Understands data storage, data modelling principles, best practices and tools (e.g. dbt) Communicates with clarity and confidence, able to lead design discussions, articulate technical trade offs to non technical stakeholders, and build alignment across teams Is curious, self directed, and proactive, identifying problems before they are assigned, and drives improvements to the platform without being asked About Rightmove Our vision is to give everyone the belief they can make their move. We aim to make moving simpler by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen. We're home to the UK's largest choice of properties, and are the go to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. Despite this growth, we've remained a friendly, supportive place to work, with employee still working here! We've done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include: Wecreatevalue by delivering results and building trust with partners and consumers. Wethinkbigger by acting with curiosity and setting bold aspirations. Wecaredeeply by being real, having fun, and valuing diversity. Wemovetogether by being one team - internally collaborative, externally competitive. Wemakea difference by focusing on delivering measurable impact. We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we're a great place to work, we're clearly doing something right! If all this has caught your eye, you may well be a Rightmover in the making People are the foundation of Rightmove - We'll help you build a career on it. What we offer Cash plan for dental, optical and physio treatments. Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan. 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes. Contributory stakeholder pension. Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life. Competitive compensation package. Paid leave for maternity, paternity, adoption & fertility. Travel Loans, Bike to Work scheme, Rental Deposit Loan. Charitable contributions through Payroll Giving and donation matching. Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more. We offer hybrid working with a minimum of 2 days in the office. For our roles, such as Field or Home-based positions, different working arrangements apply - full details will be shared during the recruitment process. As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. By applying, you confirm that you are aged at least 18 or over and that you've read and understood our Privacy Policy , which explains how we handle and protect your personal information during the recruitment process.
Oct 06, 2026
Full time
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We're home to the UK's largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. Location: London office / Hybrid (2 days per week in the office) Reporting to: Data Engineering Manager The Role Millions of people visit the Rightmove website every month. We have a huge amount of data about how people use the site, and what this means to our customers. You'll be joining our growing Data Engineering & Infrastructure team, a collaborative, high-performing group of engineers that uses this data to build the infrastructure that powers the UK's favourite property site. In this role, you will take ownership of the systems and infrastructure that ingest, process, and serve data across Rightmove. You will be responsible for the infrastructure, tooling, and engineering practices that power our data ecosystem, including data ingestion, orchestration, storage, and the developer experience for data producers and consumers. You will bring strong hands on expertise to our GCP based data platform, design reusable patterns and tools, write robust Python and SQL, and deploy infrastructure with Terraform, while influencing the standards and technical decisions that the wider data engineering team works to. As a Senior Data Engineer, you will be a technical leader and multiplier within the data platform team. You will own the infrastructure, frameworks, and internal tooling that power Rightmove's data ecosystem. You will contribute to the technical direction for how data is ingested, processed, and served across the business, and consistently apply and promote engineering best practices that raise the quality of the team's work. Join an inclusive and collaborative engineering culture where you'll work alongside talented engineers, tackle complex technical challenges, and continue to grow your skills. You'll leverage a modern GCP stack and apply your data engineering expertise to build products and services used by millions across the UK every day. What You'll Be Doing Define the technical approach to our most complex and ambiguous data challenges, setting direction where others would wait for clarity, making high quality architectural decisions, and ensuring the right trade offs are made for the long term health of the platform Own the end-to-end technical leadership of cross functional projects, from shaping requirements with product owners and domain teams through to delivery. Take accountability for outcomes, not just the engineering contribution Design and build data platform infrastructure and internal tooling, contributing to the architectural direction for how teams across Rightmove work with data Own the design and evolution of reusable batch and real time data ingestion and processing frameworks, ensuring they are reliable, scalable, and serve the needs of teams across the business Manage infrastructure, security and code deployment with Terraform and CI/CD pipelines Optimise performance, scalability, and cost efficiency of our data platform Champion engineering best practices across the team, including testing, documentation, and observability, share knowledge and support others through code reviews and technical discussions, helping raise the bar and embed standards in how the team works Partner with engineers, data scientists, and analytics teams to enable self service data workflows, acting as a technical enabler and setting the patterns others follow We're Looking For Someone Who Has a strong track record of delivering significant impact in data engineering or data platform engineering, with deep experience building and operating large scale, cloud based data platforms Thrives in ambiguity, able to define the problem, identify the right technical approach, and drive complex cross functional projects to completion without needing fully formed requirements Is a strong Python and SQL engineer, with mastery of software engineering fundamentals, and is able to raise the standard across the team Has deep, hands on experience with GCP (or comparable cloud platforms) and managing infrastructure as code with Terraform, and can influence how the team approaches cloud engineering Has a strong track record of designing, building, and operating production grade data pipelines and real time processing frameworks at scale Has built and managed CI/CD pipelines for data and infrastructure, and can lead the team in adopting reliable, automated deployment practices Has a track record of raising the technical bar across the team through introducing better practices, leading technical reviews, and driving engineering improvements that outlast individual projects Has knowledge of GDPR and data security best practices Understands data storage, data modelling principles, best practices and tools (e.g. dbt) Communicates with clarity and confidence, able to lead design discussions, articulate technical trade offs to non technical stakeholders, and build alignment across teams Is curious, self directed, and proactive, identifying problems before they are assigned, and drives improvements to the platform without being asked About Rightmove Our vision is to give everyone the belief they can make their move. We aim to make moving simpler by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen. We're home to the UK's largest choice of properties, and are the go to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. Despite this growth, we've remained a friendly, supportive place to work, with employee still working here! We've done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include: Wecreatevalue by delivering results and building trust with partners and consumers. Wethinkbigger by acting with curiosity and setting bold aspirations. Wecaredeeply by being real, having fun, and valuing diversity. Wemovetogether by being one team - internally collaborative, externally competitive. Wemakea difference by focusing on delivering measurable impact. We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we're a great place to work, we're clearly doing something right! If all this has caught your eye, you may well be a Rightmover in the making People are the foundation of Rightmove - We'll help you build a career on it. What we offer Cash plan for dental, optical and physio treatments. Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan. 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes. Contributory stakeholder pension. Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life. Competitive compensation package. Paid leave for maternity, paternity, adoption & fertility. Travel Loans, Bike to Work scheme, Rental Deposit Loan. Charitable contributions through Payroll Giving and donation matching. Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more. We offer hybrid working with a minimum of 2 days in the office. For our roles, such as Field or Home-based positions, different working arrangements apply - full details will be shared during the recruitment process. As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. By applying, you confirm that you are aged at least 18 or over and that you've read and understood our Privacy Policy , which explains how we handle and protect your personal information during the recruitment process.
Head Of Infrastructure and Cloud - Internal Applicants Only This role is currently only open to employees of Arbuthnot Latham Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job Purpose The Head of Infrastructure and Cloud is accountable for the strategy, engineering, reliability, and operation of the enterprise infrastructure estate across cloud and on-premises environments. The role ensures the organisation delivers a secure, resilient, and high-performing platform capability that underpins critical banking services, supporting operational resilience and regulatory compliance. The role leads the transition from traditional infrastructure management to a platform-centric, product-led operating model, integrating platform engineering, DevOps, Site Reliability Engineering (SRE), and Network Operations (NOC) to enable scalable, automated, and resilient technology services. To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules. Job Description Define and execute the Infrastructure and Cloud strategy, ensuring alignment to enterprise objectives, regulatory requirements (FCA/PRA), and organisational risk appetite, with a strong focus on resilience and security. Assess and continuously evolve the infrastructure estate across cloud and on premise environments, defining a clear transition roadmap towards platform-centric and cloud-native operating models. Lead the establishment of a platform engineering capability, delivering an internal developer platform (IDP) that enables self-service, automation, and standardisation for engineering and product teams. Own cloud and infrastructure architecture and governance, including workload placement, vendor strategy, technical debt reduction, and avoidance of vendor lock in. Embed DevOps operating principles across engineering teams, enabling a "You Build It, You Run It" (YBIYRI) model with shared accountability for service delivery and operational outcomes. Establish and integrate Site Reliability Engineering (SRE) practices, defining and managing service level objectives (SLOs), error budgets, and proactive reliability engineering across critical services. Ensure end to end service reliability and resilience, including capacity management, availability, performance, and disaster recovery, aligned to operational resilience requirements for banking services. Lead Network Operations and Infrastructure Operations (NOC), ensuring 24/7 monitoring, incident response, and proactive service management with continuous improvement of MTTR and service stability. Define, implement, and continuously mature infrastructure governance and compliance frameworks, ensuring alignment to ISO27001 (Annex A), NIST CSF, CIS benchmarks, and regulatory expectations, including secure configuration, logging, monitoring, and audit readiness. Act as control owner for infrastructure and cloud services, ensuring effective design and operation of controls, evidence management, and timely remediation of audit findings. Drive automation and infrastructure as code (IaC) adoption to improve consistency, scalability, and compliance, embedding guardrails and policy as code within platform services. Establish integrated observability and monitoring capabilities, leveraging telemetry, logging, and AI driven insights to proactively manage service health and predict risk. Manage subsidiaries to ensure consistency and ongoing alignment with agreed infrastructure standards. Manage strategic technology partners and cloud providers, ensuring cost optimisation, performance management, and alignment to enterprise architecture and risk requirements. Lead organisational capability development across platform engineering, DevOps, SRE, and cloud operations, fostering a culture of engineering excellence, accountability, and continuous improvement. Key Interfaces: CIO/CISO Chief Platform Officer and Heads of Platforms Environment & Release Manager Head of Digital Workplace and services desk teams Human Resources Learning and Development Microsoft account management team Change Management Business Units Person Specification Knowledge/Experience/Skills: Extensive experience leading enterprise Infrastructure, Cloud and Platform Engineering functions within a highly regulated environment. Experience building and leading high-performing multidisciplinary teams covering Infrastructure Engineering, Cloud Operations, Platform Engineering, SRE and NOC functions. Practical experience implementing Site Reliability Engineering (SRE) practices, including SLOs, SLIs, error budgets and observability. Proven experience defining and delivering infrastructure and cloud transformation strategies aligned to business objectives. Demonstrated experience operating at senior leadership level, influencing technology strategy and investment decisions. Experience managing significant technology budgets, vendor relationships and outsourced service providers. Deep technical expertise in Microsoft Azure, hybrid cloud and enterprise infrastructure platforms. Experience designing and operating highly available, resilient, and secure infrastructure platforms. Demonstrable experience implementing Infrastructure-as-Code, policy-as-code, automation and cloud governance frameworks. Strong knowledge of networking, identity and access management, compute, storage, virtualisation, backup, disaster recovery and operational resilience. Strong understanding of DevOps principles, CI/CD pipelines, automation, and modern software delivery practices Experience leading 24x7 operational support functions, major incident management and service improvement initiatives. Strong understanding of information security, cyber risk and cloud security best practices. Experience operating within financial services regulatory frameworks, including FCA/PRA requirements and operational resilience obligations. Knowledge of industry standards and control frameworks including ISO 27001, NIST CSF, CIS Benchmarks and ITIL. Qualifications: Minimum of one below is required: Minimum of one below is required: ITIL V4 Microsoft Certified: Azure Security Engineer Associate Problem Solving and Judgment Customer Focus Planning and Reviewing Performance Focus Communication and Confidence About Us Life, Work and Benefits At Arbuthnot Latham, we seek proactive individuals who embrace high standards and bring the energy needed to drive success. In return, you can thrive in a dynamic environment that values your innovative ideas and provides the stability and support for your personal and professional growth. Our human-scale ethos means that everyone is recognised as an individual, not just a number, creating a workplace where you truly belong and thrive. As a service led, relationship driven bank, in-person collaboration and wellbeing are important to us and drives our inclusive culture. With this in mind, our Agile Working Policy offers one day a week working from home. Competitive holiday allowance with the ability to buy / sell / rollover up to five days per year Pension via market leading provider 4x Life Assurance Discretionary Bonus Access to a suite of flexible benefits including Cycle to Work Scheme, Gym Scheme, Health Assessment, Season Ticket / Travel loans and Dental insurance as well as other discounts / vouchers Data Privacy and Reasonable adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice Reasonable adjustments : Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at . Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.
Oct 06, 2026
Full time
Head Of Infrastructure and Cloud - Internal Applicants Only This role is currently only open to employees of Arbuthnot Latham Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job Purpose The Head of Infrastructure and Cloud is accountable for the strategy, engineering, reliability, and operation of the enterprise infrastructure estate across cloud and on-premises environments. The role ensures the organisation delivers a secure, resilient, and high-performing platform capability that underpins critical banking services, supporting operational resilience and regulatory compliance. The role leads the transition from traditional infrastructure management to a platform-centric, product-led operating model, integrating platform engineering, DevOps, Site Reliability Engineering (SRE), and Network Operations (NOC) to enable scalable, automated, and resilient technology services. To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules. Job Description Define and execute the Infrastructure and Cloud strategy, ensuring alignment to enterprise objectives, regulatory requirements (FCA/PRA), and organisational risk appetite, with a strong focus on resilience and security. Assess and continuously evolve the infrastructure estate across cloud and on premise environments, defining a clear transition roadmap towards platform-centric and cloud-native operating models. Lead the establishment of a platform engineering capability, delivering an internal developer platform (IDP) that enables self-service, automation, and standardisation for engineering and product teams. Own cloud and infrastructure architecture and governance, including workload placement, vendor strategy, technical debt reduction, and avoidance of vendor lock in. Embed DevOps operating principles across engineering teams, enabling a "You Build It, You Run It" (YBIYRI) model with shared accountability for service delivery and operational outcomes. Establish and integrate Site Reliability Engineering (SRE) practices, defining and managing service level objectives (SLOs), error budgets, and proactive reliability engineering across critical services. Ensure end to end service reliability and resilience, including capacity management, availability, performance, and disaster recovery, aligned to operational resilience requirements for banking services. Lead Network Operations and Infrastructure Operations (NOC), ensuring 24/7 monitoring, incident response, and proactive service management with continuous improvement of MTTR and service stability. Define, implement, and continuously mature infrastructure governance and compliance frameworks, ensuring alignment to ISO27001 (Annex A), NIST CSF, CIS benchmarks, and regulatory expectations, including secure configuration, logging, monitoring, and audit readiness. Act as control owner for infrastructure and cloud services, ensuring effective design and operation of controls, evidence management, and timely remediation of audit findings. Drive automation and infrastructure as code (IaC) adoption to improve consistency, scalability, and compliance, embedding guardrails and policy as code within platform services. Establish integrated observability and monitoring capabilities, leveraging telemetry, logging, and AI driven insights to proactively manage service health and predict risk. Manage subsidiaries to ensure consistency and ongoing alignment with agreed infrastructure standards. Manage strategic technology partners and cloud providers, ensuring cost optimisation, performance management, and alignment to enterprise architecture and risk requirements. Lead organisational capability development across platform engineering, DevOps, SRE, and cloud operations, fostering a culture of engineering excellence, accountability, and continuous improvement. Key Interfaces: CIO/CISO Chief Platform Officer and Heads of Platforms Environment & Release Manager Head of Digital Workplace and services desk teams Human Resources Learning and Development Microsoft account management team Change Management Business Units Person Specification Knowledge/Experience/Skills: Extensive experience leading enterprise Infrastructure, Cloud and Platform Engineering functions within a highly regulated environment. Experience building and leading high-performing multidisciplinary teams covering Infrastructure Engineering, Cloud Operations, Platform Engineering, SRE and NOC functions. Practical experience implementing Site Reliability Engineering (SRE) practices, including SLOs, SLIs, error budgets and observability. Proven experience defining and delivering infrastructure and cloud transformation strategies aligned to business objectives. Demonstrated experience operating at senior leadership level, influencing technology strategy and investment decisions. Experience managing significant technology budgets, vendor relationships and outsourced service providers. Deep technical expertise in Microsoft Azure, hybrid cloud and enterprise infrastructure platforms. Experience designing and operating highly available, resilient, and secure infrastructure platforms. Demonstrable experience implementing Infrastructure-as-Code, policy-as-code, automation and cloud governance frameworks. Strong knowledge of networking, identity and access management, compute, storage, virtualisation, backup, disaster recovery and operational resilience. Strong understanding of DevOps principles, CI/CD pipelines, automation, and modern software delivery practices Experience leading 24x7 operational support functions, major incident management and service improvement initiatives. Strong understanding of information security, cyber risk and cloud security best practices. Experience operating within financial services regulatory frameworks, including FCA/PRA requirements and operational resilience obligations. Knowledge of industry standards and control frameworks including ISO 27001, NIST CSF, CIS Benchmarks and ITIL. Qualifications: Minimum of one below is required: Minimum of one below is required: ITIL V4 Microsoft Certified: Azure Security Engineer Associate Problem Solving and Judgment Customer Focus Planning and Reviewing Performance Focus Communication and Confidence About Us Life, Work and Benefits At Arbuthnot Latham, we seek proactive individuals who embrace high standards and bring the energy needed to drive success. In return, you can thrive in a dynamic environment that values your innovative ideas and provides the stability and support for your personal and professional growth. Our human-scale ethos means that everyone is recognised as an individual, not just a number, creating a workplace where you truly belong and thrive. As a service led, relationship driven bank, in-person collaboration and wellbeing are important to us and drives our inclusive culture. With this in mind, our Agile Working Policy offers one day a week working from home. Competitive holiday allowance with the ability to buy / sell / rollover up to five days per year Pension via market leading provider 4x Life Assurance Discretionary Bonus Access to a suite of flexible benefits including Cycle to Work Scheme, Gym Scheme, Health Assessment, Season Ticket / Travel loans and Dental insurance as well as other discounts / vouchers Data Privacy and Reasonable adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice Reasonable adjustments : Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at . Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.
Methods Business and Digital Technology
Manchester, Lancashire
Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a Senior Delivery Manager on a permanent basis. You will be an outcome focused individual, with a passion for both delivering user-centred digital services in the public sector; and supporting junior and mid-level Delivery Managers in their career progression. You will be open to share your feedback and have a desire to learn / improve as part of your own development. You will have experience of working in a public sector environment, with a working knowledge of public sector standards and principles, such as the Service Standard. You will divide your time between: 1. Working as a 'hands on' Senior Delivery Manager for client projects, or across a client portfolio on multilple projects; 2. Supporting recruitment of both permanent and contract Delivery Managers for Methods; 3. Providing line management for Delivery Managers and junior / graduate Delivery Managers. 4. Supporting sales/pre-sales and bid processes. 5. Working with different stakeholder to agree SoWs and engaging with Methods account team as required. Making recommendations on team shape. Key to this role is delivering excellent client service, often overseeing a number of projects, at a portfolio level. You will also support the Lead Delivery Managers with creating a safe, welcoming and encouraging environment for our team of Permanent Delivery Managers,. Your responsibilities for delivering excellent client work will include: Often being the first point of contact for the client with the wider team. You will need to be credible and influential in liaising with clients, often working alongside a Product Owner / Manager from the client, and supporting them in their role. Applying strategic thinking to deliver best possible outcomes and manage stakeholder buy in. Facilitating agile delivery and transformation on client projects - acting as a servant-leader for multidisciplinary teams, helping them to plan their work, remove blockers, and report progress. Managing and communicating project risks, issues and dependencies. Upskill clients in agile methodologies. Supporting on managing project budgets and budget burn down. Ensuring we are delivering for our clients against the statement of work, and raising risks and issues internally to the Methods Digital management team when needed. Your responsibilities as a line manager within the Methods Digital Delivery Management Team: Helping create a welcoming, safe and inclusive team environment. Coaching more junior team members in Agile and Lean practices, and contributing to the wider cross-Methods delivery management community of practice. Providing line management for some more junior members of the team, including helping them manage issues that arise on client work, responding proportionately and supportively. In all your work, you will: Champion user needs and accessibility. Understand the GDS Service Manual and Service Standard and coach others to understand how it affects both their work, and the product Advocate for the use of agile methodologies, to design and develop services iteratively. Skills we are looking for Communication skills. You can mediate between people, communicating with stakeholders at all levels. You can manage stakeholder expectations and facilitate discussions about risk and complexity. You are a fantastic and approachable listener, who the team can trust, who promotes a safe and respectful team ethos. Life-cycle perspective. You know how to successfully lead teams through the full product life cycle. You can identify which tools and techniques should be used at each stage. You can develop sustainable support models. You can identify and deal with potential risks across or between all stages of the product life cycle. You know how to coach others. You can contribute to the assessment of other teams, providing guidance and support as they move through stages of the product life cycle. Maintaining delivery momentum. You know how to optimise the delivery flow of teams. You actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. You can identify innovative ways to unblock issues. Planning. You know how to lead a continual planning process in a very complex environment. You can plan beyond product delivery. You can identify dependencies in plans across services and coordinate delivery. You know how to coach other teams as the central point of expertise. Team Dynamics. You understand the psychology of a team and have strong mediation skills. You can coach an organisation on team dynamics and conflict resolution. Agile Delivery. You have considerable experience in using agile methodologies. We know not everyone will have all of the skills we are looking for. We are happy to support you to grow your skill set. This can be achieved by: working with our experienced teams; individual mentoring; and via formal training. Additional skills and behaviours Advocating for fully accessible and inclusive services Taking a proactive approach to addressing environmental issues, embedding environmental responsibility in practices and standards, and encouraging clients to consider innovative solutions within the scope of work Taking a proactive approach to diversity, equity and inclusion internally and with clients Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - A management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website ()
Oct 06, 2026
Full time
Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a Senior Delivery Manager on a permanent basis. You will be an outcome focused individual, with a passion for both delivering user-centred digital services in the public sector; and supporting junior and mid-level Delivery Managers in their career progression. You will be open to share your feedback and have a desire to learn / improve as part of your own development. You will have experience of working in a public sector environment, with a working knowledge of public sector standards and principles, such as the Service Standard. You will divide your time between: 1. Working as a 'hands on' Senior Delivery Manager for client projects, or across a client portfolio on multilple projects; 2. Supporting recruitment of both permanent and contract Delivery Managers for Methods; 3. Providing line management for Delivery Managers and junior / graduate Delivery Managers. 4. Supporting sales/pre-sales and bid processes. 5. Working with different stakeholder to agree SoWs and engaging with Methods account team as required. Making recommendations on team shape. Key to this role is delivering excellent client service, often overseeing a number of projects, at a portfolio level. You will also support the Lead Delivery Managers with creating a safe, welcoming and encouraging environment for our team of Permanent Delivery Managers,. Your responsibilities for delivering excellent client work will include: Often being the first point of contact for the client with the wider team. You will need to be credible and influential in liaising with clients, often working alongside a Product Owner / Manager from the client, and supporting them in their role. Applying strategic thinking to deliver best possible outcomes and manage stakeholder buy in. Facilitating agile delivery and transformation on client projects - acting as a servant-leader for multidisciplinary teams, helping them to plan their work, remove blockers, and report progress. Managing and communicating project risks, issues and dependencies. Upskill clients in agile methodologies. Supporting on managing project budgets and budget burn down. Ensuring we are delivering for our clients against the statement of work, and raising risks and issues internally to the Methods Digital management team when needed. Your responsibilities as a line manager within the Methods Digital Delivery Management Team: Helping create a welcoming, safe and inclusive team environment. Coaching more junior team members in Agile and Lean practices, and contributing to the wider cross-Methods delivery management community of practice. Providing line management for some more junior members of the team, including helping them manage issues that arise on client work, responding proportionately and supportively. In all your work, you will: Champion user needs and accessibility. Understand the GDS Service Manual and Service Standard and coach others to understand how it affects both their work, and the product Advocate for the use of agile methodologies, to design and develop services iteratively. Skills we are looking for Communication skills. You can mediate between people, communicating with stakeholders at all levels. You can manage stakeholder expectations and facilitate discussions about risk and complexity. You are a fantastic and approachable listener, who the team can trust, who promotes a safe and respectful team ethos. Life-cycle perspective. You know how to successfully lead teams through the full product life cycle. You can identify which tools and techniques should be used at each stage. You can develop sustainable support models. You can identify and deal with potential risks across or between all stages of the product life cycle. You know how to coach others. You can contribute to the assessment of other teams, providing guidance and support as they move through stages of the product life cycle. Maintaining delivery momentum. You know how to optimise the delivery flow of teams. You actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. You can identify innovative ways to unblock issues. Planning. You know how to lead a continual planning process in a very complex environment. You can plan beyond product delivery. You can identify dependencies in plans across services and coordinate delivery. You know how to coach other teams as the central point of expertise. Team Dynamics. You understand the psychology of a team and have strong mediation skills. You can coach an organisation on team dynamics and conflict resolution. Agile Delivery. You have considerable experience in using agile methodologies. We know not everyone will have all of the skills we are looking for. We are happy to support you to grow your skill set. This can be achieved by: working with our experienced teams; individual mentoring; and via formal training. Additional skills and behaviours Advocating for fully accessible and inclusive services Taking a proactive approach to addressing environmental issues, embedding environmental responsibility in practices and standards, and encouraging clients to consider innovative solutions within the scope of work Taking a proactive approach to diversity, equity and inclusion internally and with clients Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - A management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website ()
About Us At Plexus, our vision is to help create the products that build a better world. By embracing an innovative culture of excellence, we pride ourselves on designing, manufacturing and servicing some of the world's most transformative products. From life-saving medical technology and mission-critical defense solutions to sophisticated industrial automation, we're proud to partner with our customers to bring their complex ideas to market. About Us At Plexus, our vision is to help create the products that build a better world. By embracing an innovative culture of excellence, we pride ourselves on designing, manufacturing and servicing some of the world's most transformative products. From life-saving medical technology and mission-critical defense solutions to sophisticated industrial automation, we're proud to partner with our customers to bring their complex ideas to market. Visit to learn more about our unwavering commitment to our vision. Living Our Values With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. Our values unite and guide us in everything that we do. Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success. As part of our team, you'll do impactful work within an inclusive environment where everyone works together to achieve extraordinary outcomes. You'll be empowered to reach your full potential through managing your own personalised development plan and access to our learning and development programs. Purpose Statement Lead and manage the IT Governance, Risk, and Compliance (GRC) team, driving the development, maintenance, and execution of the GRC framework, ensuring compliance with global regulations and industry standards, and maturing the organization's overall cybersecurity posture. Key Job Accountabilities IT Governance, Risk, and Compliance Program Leadership: Develop and maintain the Cybersecurity GRC framework, policies, standards, and procedures in alignment with regulatory requirements (e.g., ISO 27001, NIST CSF, Cyber Essentials +, SOC 2, GDPR, CMMC Level 2,3) Develop, maintain, and socialize IT and cybersecurity policies, standards, and procedures across the organization. Oversee risk mitigation and the IT risk register, lead risk assessments. Develop, and oversee IT control effectiveness. Experience with IT Control design review and validation. Coordinate internal and external cybersecurity audits and assessments, tracking findings through remediation. Oversee customer assessments and questionnaires. Build, coordinate and oversee Third-Party risk management Strategic Program Management and Continuous Improvement: Lead the execution of the multi-year GRC Program roadmap, tracking and reporting on key performance indicators (KPIs) and key risk indicators (KRIs) to executive leadership. Drive continuous improvement in security controls and GRC processes by implementing best practices and automating controls where feasible. Talent Management and Core Values: Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential. All GT leaders are accountable for upholding the organization's cybersecurity posture by adhering to security policies and procedures, actively participating in training, protecting data and systems, actively identifying and mitigating vulnerabilities, and promptly reporting any suspicious activity or potential security incidents. Education/Experience Qualifications Bachelor's Degree with 8 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered. Other Qualifications Advanced leadership experience in dynamic, fast paced environments. Advanced decision making, problem solving, and prioritization skills. Advanced verbal and written communication skills. Good interpersonal, communication and leadership skills; ability to motivate people and manage resources effectively and work with business partners to achieve goals. Business acumen, knowledge and professionalism; understand how a business operates with the ability to develop and articulate the value proposition of a new process. Functional knowledge in project management skills. Must be self-motivated with the ability to work independently and in a team environment. Knowledge of industry-standard security frameworks (e.g., NIST CSF, ISO 27001, CIS Controls) and regulatory requirements (e.g., SOX, SEC, GDPR, HIPAA, CMMC). Preferred Qualifications Experience building an IT GRC function within a global organization. Experience building an IT Third-Party Risk function within a global organization. Industry recognized certifications such as the CRISC, CISA, CISSP, CISM, and/or CGEIT are preferred. Experience in the use and administrative setup of GRC software platforms (e.g., Vanta, ServiceNow GRC). Physical Requirements Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements. Travel Requirements 5% Your Rewards and Wellbeing Growth: Bespoke development plans and volunteer time off Health: Private medical insurance, Employee Assistance Program and vision care Wealth: Enhanced pension contributions, life assurance, and group income protection Lifestyle: Electric Vehicle and Cycle to Work schemes, plus 33 days of annual leave Application Process At Plexus, we don't look for culture fit, we look for culture add. We value the unique perspectives you bring and review every candidate holistically, balancing professional experience, education and individual journey. Accessibility and Accommodations As a Disability Confident employer, we recruit purely on the basis of skills and merit, ensuring an equitable process for everyone. We are committed to providing reasonable accommodations for individuals with disabilities or special requirements. If you require support during the application process, please contact us at with your contact information and a description of your needs. Note: This inbox is dedicated to accommodation requests; please note that application status updates cannot be provided via this address.
Oct 06, 2026
Full time
About Us At Plexus, our vision is to help create the products that build a better world. By embracing an innovative culture of excellence, we pride ourselves on designing, manufacturing and servicing some of the world's most transformative products. From life-saving medical technology and mission-critical defense solutions to sophisticated industrial automation, we're proud to partner with our customers to bring their complex ideas to market. About Us At Plexus, our vision is to help create the products that build a better world. By embracing an innovative culture of excellence, we pride ourselves on designing, manufacturing and servicing some of the world's most transformative products. From life-saving medical technology and mission-critical defense solutions to sophisticated industrial automation, we're proud to partner with our customers to bring their complex ideas to market. Visit to learn more about our unwavering commitment to our vision. Living Our Values With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. Our values unite and guide us in everything that we do. Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success. As part of our team, you'll do impactful work within an inclusive environment where everyone works together to achieve extraordinary outcomes. You'll be empowered to reach your full potential through managing your own personalised development plan and access to our learning and development programs. Purpose Statement Lead and manage the IT Governance, Risk, and Compliance (GRC) team, driving the development, maintenance, and execution of the GRC framework, ensuring compliance with global regulations and industry standards, and maturing the organization's overall cybersecurity posture. Key Job Accountabilities IT Governance, Risk, and Compliance Program Leadership: Develop and maintain the Cybersecurity GRC framework, policies, standards, and procedures in alignment with regulatory requirements (e.g., ISO 27001, NIST CSF, Cyber Essentials +, SOC 2, GDPR, CMMC Level 2,3) Develop, maintain, and socialize IT and cybersecurity policies, standards, and procedures across the organization. Oversee risk mitigation and the IT risk register, lead risk assessments. Develop, and oversee IT control effectiveness. Experience with IT Control design review and validation. Coordinate internal and external cybersecurity audits and assessments, tracking findings through remediation. Oversee customer assessments and questionnaires. Build, coordinate and oversee Third-Party risk management Strategic Program Management and Continuous Improvement: Lead the execution of the multi-year GRC Program roadmap, tracking and reporting on key performance indicators (KPIs) and key risk indicators (KRIs) to executive leadership. Drive continuous improvement in security controls and GRC processes by implementing best practices and automating controls where feasible. Talent Management and Core Values: Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential. All GT leaders are accountable for upholding the organization's cybersecurity posture by adhering to security policies and procedures, actively participating in training, protecting data and systems, actively identifying and mitigating vulnerabilities, and promptly reporting any suspicious activity or potential security incidents. Education/Experience Qualifications Bachelor's Degree with 8 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered. Other Qualifications Advanced leadership experience in dynamic, fast paced environments. Advanced decision making, problem solving, and prioritization skills. Advanced verbal and written communication skills. Good interpersonal, communication and leadership skills; ability to motivate people and manage resources effectively and work with business partners to achieve goals. Business acumen, knowledge and professionalism; understand how a business operates with the ability to develop and articulate the value proposition of a new process. Functional knowledge in project management skills. Must be self-motivated with the ability to work independently and in a team environment. Knowledge of industry-standard security frameworks (e.g., NIST CSF, ISO 27001, CIS Controls) and regulatory requirements (e.g., SOX, SEC, GDPR, HIPAA, CMMC). Preferred Qualifications Experience building an IT GRC function within a global organization. Experience building an IT Third-Party Risk function within a global organization. Industry recognized certifications such as the CRISC, CISA, CISSP, CISM, and/or CGEIT are preferred. Experience in the use and administrative setup of GRC software platforms (e.g., Vanta, ServiceNow GRC). Physical Requirements Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements. Travel Requirements 5% Your Rewards and Wellbeing Growth: Bespoke development plans and volunteer time off Health: Private medical insurance, Employee Assistance Program and vision care Wealth: Enhanced pension contributions, life assurance, and group income protection Lifestyle: Electric Vehicle and Cycle to Work schemes, plus 33 days of annual leave Application Process At Plexus, we don't look for culture fit, we look for culture add. We value the unique perspectives you bring and review every candidate holistically, balancing professional experience, education and individual journey. Accessibility and Accommodations As a Disability Confident employer, we recruit purely on the basis of skills and merit, ensuring an equitable process for everyone. We are committed to providing reasonable accommodations for individuals with disabilities or special requirements. If you require support during the application process, please contact us at with your contact information and a description of your needs. Note: This inbox is dedicated to accommodation requests; please note that application status updates cannot be provided via this address.
Location: London (Hybrid, 2-3 days per week in the office) The Opportunity I'm currently working with a growing Financial Services organisation that is looking to hire a Data Governance Manager to take ownership of and further develop its data governance framework. This is an excellent opportunity for an experienced Data Governance professional to play a key role in improving how data is managed, controlled and used across the organisation. You'll work closely with senior stakeholders, data owners, data stewards, technology teams and business functions to establish strong governance practices and ensure data is trusted, well-managed and fit for purpose. The organisation is continuing to invest in its data capabilities, with data governance becoming increasingly important across the business. This role will therefore have significant visibility and the opportunity to influence how data is managed at an enterprise level. You'll be responsible for driving the adoption of data governance policies, standards and processes, improving data quality and ownership, and helping the organisation meet its regulatory, risk and compliance obligations. If you're passionate about data governance, enjoy working with stakeholders across a business and want to play a key role in building a mature data governance function within Financial Services, this could be an excellent next step in your career. Key Responsibilities Develop, implement and continuously improve the organisation's Data Governance framework, policies, standards and processes. Establish clear ownership and accountability for critical data across the organisation. Work with Data Owners and Data Stewards to define responsibilities, governance requirements and data management standards. Develop and maintain data governance policies covering areas such as data ownership, data quality, metadata, classification, retention and appropriate data usage. Drive improvements in data quality by establishing standards, controls, monitoring processes and remediation frameworks. Identify and manage data quality issues, working with relevant business and technology teams to understand root causes and implement sustainable solutions. Support the development and maintenance of the organisation's data catalogue, business glossary and metadata management capabilities. Define and maintain critical data elements, data definitions and associated business rules. Work closely with Risk, Compliance, Information Security, Legal and Technology teams to ensure appropriate data governance and controls are in place. Support the organisation in meeting relevant regulatory and industry requirements relating to data management, governance, privacy and reporting. Develop data governance metrics, KPIs and reporting to provide visibility of governance maturity, data quality and key risks. Establish governance forums and working groups, ensuring key data-related decisions are appropriately documented and managed. Provide guidance and support to business stakeholders on data governance principles, policies and best practice. Promote a strong culture of data ownership, accountability and data quality across the organisation. Support data-related projects and transformation programmes, ensuring governance requirements are incorporated from the outset. Identify opportunities to improve existing data management processes, controls and operating models. Develop and maintain appropriate documentation, processes and governance artefacts. Act as a subject matter expert for Data Governance across the business. Essential Skills and Experience Previous experience working within Data Governance, Data Management, Data Quality or a closely related discipline. Strong understanding of Data Governance frameworks, principles, policies and operating models. Experience establishing or managing Data Governance frameworks within a complex organisation. Strong understanding of data ownership, data stewardship, data quality, metadata and business glossaries. Experience working with Data Owners, Data Stewards and senior business stakeholders. Proven ability to translate data governance principles into practical processes, controls and standards. Experience identifying, managing and remediating data quality issues. Strong stakeholder management skills with the ability to influence both technical and non-technical audiences. Excellent communication skills, with the ability to explain complex data governance concepts clearly. Strong understanding of data management risks, controls and regulatory requirements. Excellent attention to detail and a structured approach to governance and documentation. Ability to work across multiple business functions and manage competing priorities. Experience working within a regulated or highly controlled environment. Previous experience within Financial Services, Banking, Insurance, Asset Management or another regulated financial environment. Experience working with regulatory data requirements and data risk frameworks. Knowledge of UK financial services regulation and the importance of data quality for regulatory reporting. Experience with Data Governance frameworks such as DAMA-DMBOK or similar. Experience with data cataloguing and metadata management tools such as Collibra, Alation, Informatica, Microsoft Purview or similar. Experience developing and maintaining business glossaries and data dictionaries. Understanding of Master Data Management and reference data governance. Experience working with Data Quality tools, controls and monitoring frameworks. Understanding of GDPR, data privacy and information management principles. Experience working with cloud data platforms such as Snowflake, Azure, AWS or Google Cloud. Exposure to SQL and an understanding of modern data architecture. Experience operating within Agile or change-led environments. Experience managing or mentoring Data Governance Analysts, Data Stewards or other data professionals. Package and Benefits £75,000 - £95,000 salary (depending on experience). Hybrid working (2-3 days per week in the office). Annual performance bonus. Private medical insurance. 25 days annual leave plus bank holidays. Life assurance. Flexible benefits package. Ongoing learning and professional development opportunities. Clear progression opportunities within a growing data function. Opportunity to play a key role in developing and maturing Data Governance within a leading Financial Services organisation. High level of exposure to senior stakeholders and business leadership. Opportunity to influence enterprise-wide data governance, data quality and data management strategy.
Oct 06, 2026
Full time
Location: London (Hybrid, 2-3 days per week in the office) The Opportunity I'm currently working with a growing Financial Services organisation that is looking to hire a Data Governance Manager to take ownership of and further develop its data governance framework. This is an excellent opportunity for an experienced Data Governance professional to play a key role in improving how data is managed, controlled and used across the organisation. You'll work closely with senior stakeholders, data owners, data stewards, technology teams and business functions to establish strong governance practices and ensure data is trusted, well-managed and fit for purpose. The organisation is continuing to invest in its data capabilities, with data governance becoming increasingly important across the business. This role will therefore have significant visibility and the opportunity to influence how data is managed at an enterprise level. You'll be responsible for driving the adoption of data governance policies, standards and processes, improving data quality and ownership, and helping the organisation meet its regulatory, risk and compliance obligations. If you're passionate about data governance, enjoy working with stakeholders across a business and want to play a key role in building a mature data governance function within Financial Services, this could be an excellent next step in your career. Key Responsibilities Develop, implement and continuously improve the organisation's Data Governance framework, policies, standards and processes. Establish clear ownership and accountability for critical data across the organisation. Work with Data Owners and Data Stewards to define responsibilities, governance requirements and data management standards. Develop and maintain data governance policies covering areas such as data ownership, data quality, metadata, classification, retention and appropriate data usage. Drive improvements in data quality by establishing standards, controls, monitoring processes and remediation frameworks. Identify and manage data quality issues, working with relevant business and technology teams to understand root causes and implement sustainable solutions. Support the development and maintenance of the organisation's data catalogue, business glossary and metadata management capabilities. Define and maintain critical data elements, data definitions and associated business rules. Work closely with Risk, Compliance, Information Security, Legal and Technology teams to ensure appropriate data governance and controls are in place. Support the organisation in meeting relevant regulatory and industry requirements relating to data management, governance, privacy and reporting. Develop data governance metrics, KPIs and reporting to provide visibility of governance maturity, data quality and key risks. Establish governance forums and working groups, ensuring key data-related decisions are appropriately documented and managed. Provide guidance and support to business stakeholders on data governance principles, policies and best practice. Promote a strong culture of data ownership, accountability and data quality across the organisation. Support data-related projects and transformation programmes, ensuring governance requirements are incorporated from the outset. Identify opportunities to improve existing data management processes, controls and operating models. Develop and maintain appropriate documentation, processes and governance artefacts. Act as a subject matter expert for Data Governance across the business. Essential Skills and Experience Previous experience working within Data Governance, Data Management, Data Quality or a closely related discipline. Strong understanding of Data Governance frameworks, principles, policies and operating models. Experience establishing or managing Data Governance frameworks within a complex organisation. Strong understanding of data ownership, data stewardship, data quality, metadata and business glossaries. Experience working with Data Owners, Data Stewards and senior business stakeholders. Proven ability to translate data governance principles into practical processes, controls and standards. Experience identifying, managing and remediating data quality issues. Strong stakeholder management skills with the ability to influence both technical and non-technical audiences. Excellent communication skills, with the ability to explain complex data governance concepts clearly. Strong understanding of data management risks, controls and regulatory requirements. Excellent attention to detail and a structured approach to governance and documentation. Ability to work across multiple business functions and manage competing priorities. Experience working within a regulated or highly controlled environment. Previous experience within Financial Services, Banking, Insurance, Asset Management or another regulated financial environment. Experience working with regulatory data requirements and data risk frameworks. Knowledge of UK financial services regulation and the importance of data quality for regulatory reporting. Experience with Data Governance frameworks such as DAMA-DMBOK or similar. Experience with data cataloguing and metadata management tools such as Collibra, Alation, Informatica, Microsoft Purview or similar. Experience developing and maintaining business glossaries and data dictionaries. Understanding of Master Data Management and reference data governance. Experience working with Data Quality tools, controls and monitoring frameworks. Understanding of GDPR, data privacy and information management principles. Experience working with cloud data platforms such as Snowflake, Azure, AWS or Google Cloud. Exposure to SQL and an understanding of modern data architecture. Experience operating within Agile or change-led environments. Experience managing or mentoring Data Governance Analysts, Data Stewards or other data professionals. Package and Benefits £75,000 - £95,000 salary (depending on experience). Hybrid working (2-3 days per week in the office). Annual performance bonus. Private medical insurance. 25 days annual leave plus bank holidays. Life assurance. Flexible benefits package. Ongoing learning and professional development opportunities. Clear progression opportunities within a growing data function. Opportunity to play a key role in developing and maturing Data Governance within a leading Financial Services organisation. High level of exposure to senior stakeholders and business leadership. Opportunity to influence enterprise-wide data governance, data quality and data management strategy.
The Technical Implementation Lead is responsible for the technical delivery of Vew implementations for new customers. This is a hands on, customer facing role sitting at the intersection of implementation delivery, integrations, technical consulting and stakeholder management. You'll act as the main technical link between the customer, Project Manager and DOCOsoft technical teams, leading technical discovery, resolving implementation challenges and ensuring integrations, environments, security, data flows and technical readiness are successfully delivered from discovery through to go live. You'll work closely with Solution Architecture, Engineering, QA, DevOps, Data Migration and Product, bringing in specialist expertise where required while remaining accountable for driving technical implementation questions through to resolution. Responsibilities Act as the primary technical contact for the customer throughout the implementation. Lead technical discovery and integration workshops with the support of Solution Architect. Understand the customer's systems, integration requirements, data flows and technical constraints. Define and document integration requirements, technical decisions, dependencies and actions. Coordinate technical activity across the Customer, Project Management, Engineering, QA, DevOps, Data Migration, Product and Solution Architecture. Manage customer technical questions through to resolution. Confirm that proposed integrations use supported Vew capabilities and standard implementation patterns. Identify product gaps, bespoke requests and technical risks, escalating them through the appropriate channels. Coordinate integration configuration, testing, defect resolution and production readiness. Support technical cutover, go live and early life support. Maintain reusable technical documentation, implementation standards and customer integration guidance. Protect Engineering capacity by involving specialists only where their expertise or a formal product decision is required. Key Requirements 5+ years of experience delivering complex B2B or Enterprise SaaS implementations. Strong understanding of APIs, integrations, data flows, authentication, cloud environments and troubleshooting. Experience leading customer facing technical workstreams from discovery through to production deployment. Strong understanding of REST APIs, JSON and common enterprise integration approaches. Experience working with authentication and security technologies such as OAuth, SSO or similar. Ability to understand customer technology landscapes and identify technical dependencies and risks. Excellent stakeholder management and communication skills. Strong workshop facilitation and documentation skills. Experience coordinating activity across customers and multiple internal technical teams. Sound judgement when managing scope, risk, customer expectations and technical trade offs. Ability to translate between customer requirements and technical teams without unnecessarily involving Engineering specialists. A practical, problem solving mindset and the ability to remain calm when dealing with complex implementation issues. Who We Are DOCOsoft is a leading software and services provider to Lloyd's of London and the broader London insurance market. Since our foundation, we have grown to become one of the leading insurance software specialists in the London Insurance Market. We are a growing team of over 110 colleagues based in Dublin, London, Tokyo, Portugal, Spain, India and Poland. Here's What We Have To Offer DOCOsoft aspires to be a market leader in the technology sector and we are always looking for new ways to improve how we deliver value. We hire people who bring hard work, enthusiasm and their own ideas. We Offer 25 days Annual Leave Private pension Bonus scheme Private health Life assurance Equal Opportunity Employer DOCOsoft is committed to building an inclusive and diverse team that represents a variety of backgrounds, experiences and perspectives. We welcome applications from all suitably qualified candidates and do not discriminate on any legally protected grounds. If you require reasonable accommodation during any stage of the recruitment process, please let us know.
Oct 06, 2026
Full time
The Technical Implementation Lead is responsible for the technical delivery of Vew implementations for new customers. This is a hands on, customer facing role sitting at the intersection of implementation delivery, integrations, technical consulting and stakeholder management. You'll act as the main technical link between the customer, Project Manager and DOCOsoft technical teams, leading technical discovery, resolving implementation challenges and ensuring integrations, environments, security, data flows and technical readiness are successfully delivered from discovery through to go live. You'll work closely with Solution Architecture, Engineering, QA, DevOps, Data Migration and Product, bringing in specialist expertise where required while remaining accountable for driving technical implementation questions through to resolution. Responsibilities Act as the primary technical contact for the customer throughout the implementation. Lead technical discovery and integration workshops with the support of Solution Architect. Understand the customer's systems, integration requirements, data flows and technical constraints. Define and document integration requirements, technical decisions, dependencies and actions. Coordinate technical activity across the Customer, Project Management, Engineering, QA, DevOps, Data Migration, Product and Solution Architecture. Manage customer technical questions through to resolution. Confirm that proposed integrations use supported Vew capabilities and standard implementation patterns. Identify product gaps, bespoke requests and technical risks, escalating them through the appropriate channels. Coordinate integration configuration, testing, defect resolution and production readiness. Support technical cutover, go live and early life support. Maintain reusable technical documentation, implementation standards and customer integration guidance. Protect Engineering capacity by involving specialists only where their expertise or a formal product decision is required. Key Requirements 5+ years of experience delivering complex B2B or Enterprise SaaS implementations. Strong understanding of APIs, integrations, data flows, authentication, cloud environments and troubleshooting. Experience leading customer facing technical workstreams from discovery through to production deployment. Strong understanding of REST APIs, JSON and common enterprise integration approaches. Experience working with authentication and security technologies such as OAuth, SSO or similar. Ability to understand customer technology landscapes and identify technical dependencies and risks. Excellent stakeholder management and communication skills. Strong workshop facilitation and documentation skills. Experience coordinating activity across customers and multiple internal technical teams. Sound judgement when managing scope, risk, customer expectations and technical trade offs. Ability to translate between customer requirements and technical teams without unnecessarily involving Engineering specialists. A practical, problem solving mindset and the ability to remain calm when dealing with complex implementation issues. Who We Are DOCOsoft is a leading software and services provider to Lloyd's of London and the broader London insurance market. Since our foundation, we have grown to become one of the leading insurance software specialists in the London Insurance Market. We are a growing team of over 110 colleagues based in Dublin, London, Tokyo, Portugal, Spain, India and Poland. Here's What We Have To Offer DOCOsoft aspires to be a market leader in the technology sector and we are always looking for new ways to improve how we deliver value. We hire people who bring hard work, enthusiasm and their own ideas. We Offer 25 days Annual Leave Private pension Bonus scheme Private health Life assurance Equal Opportunity Employer DOCOsoft is committed to building an inclusive and diverse team that represents a variety of backgrounds, experiences and perspectives. We welcome applications from all suitably qualified candidates and do not discriminate on any legally protected grounds. If you require reasonable accommodation during any stage of the recruitment process, please let us know.
The role will be field-based and you will be supplied with a company vehicle (electric). Role /Team overview Sky Business Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Business Broadband, Dedicated Internet Access, Cloud Voice and Sky Business Mobile. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few. The Business Development Executive role is an opportunity to join a fun, fast-paced and dynamic team that sell our portfolio of products across the UK and Ireland. We're looking for people who are motivated to succeed, consultative in their approach, have a passion for working in a field sales environment and can do all that with a smile on their face! If that's you - we'd love to hear from you" Chris Bowden, Regional Sales Manager What you'll do: As a Business Development Executive, you will drive profitable growth across TV and Communications within a defined territory. You will win new customers, grow multi-product penetration, and build long-term value by delivering insight-led, structured sales conversations that clearly demonstrate return on investment. Consistently achieve or exceed TV and Communications sales targets (quarterly and annual). Deliver strong new business acquisition while protecting and growing existing customers. Identify and convert multi-product opportunities across TV, Stream and Connectivity (DIA, BB, SIMO, CV). Manage a defined territory with full accountability for performance and results through E2E selling. Conduct high-quality, value-based customer conversations aligned to Sky sales structure (PITCH). Maintain accurate and timely updates in Salesforce to manage pipeline and forecasting. Understand installation, supply chain and commercial considerations to manage customer journey. Role-model Sky Values by acting with integrity, inclusivity and accountability What you'll bring: Proven face-to-face sales experience in a fast-paced environment portfolio selling Communication sales experience within DIA, BB or Mobile is desirable Strong commercial awareness with confidence selling on value. Ability to work autonomously and manage time effectively. Comfortable using CRM systems (Salesforce preferred). Benefits and perks There's one thing people can't stop talking about when it comes to l ife a t S ky: the perks . Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky M obile, Sky B roadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work The role will be field-based and you will be supplied with a company vehicle (electric). Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society . We ' re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Oct 06, 2026
Full time
The role will be field-based and you will be supplied with a company vehicle (electric). Role /Team overview Sky Business Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Business Broadband, Dedicated Internet Access, Cloud Voice and Sky Business Mobile. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few. The Business Development Executive role is an opportunity to join a fun, fast-paced and dynamic team that sell our portfolio of products across the UK and Ireland. We're looking for people who are motivated to succeed, consultative in their approach, have a passion for working in a field sales environment and can do all that with a smile on their face! If that's you - we'd love to hear from you" Chris Bowden, Regional Sales Manager What you'll do: As a Business Development Executive, you will drive profitable growth across TV and Communications within a defined territory. You will win new customers, grow multi-product penetration, and build long-term value by delivering insight-led, structured sales conversations that clearly demonstrate return on investment. Consistently achieve or exceed TV and Communications sales targets (quarterly and annual). Deliver strong new business acquisition while protecting and growing existing customers. Identify and convert multi-product opportunities across TV, Stream and Connectivity (DIA, BB, SIMO, CV). Manage a defined territory with full accountability for performance and results through E2E selling. Conduct high-quality, value-based customer conversations aligned to Sky sales structure (PITCH). Maintain accurate and timely updates in Salesforce to manage pipeline and forecasting. Understand installation, supply chain and commercial considerations to manage customer journey. Role-model Sky Values by acting with integrity, inclusivity and accountability What you'll bring: Proven face-to-face sales experience in a fast-paced environment portfolio selling Communication sales experience within DIA, BB or Mobile is desirable Strong commercial awareness with confidence selling on value. Ability to work autonomously and manage time effectively. Comfortable using CRM systems (Salesforce preferred). Benefits and perks There's one thing people can't stop talking about when it comes to l ife a t S ky: the perks . Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky M obile, Sky B roadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work The role will be field-based and you will be supplied with a company vehicle (electric). Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society . We ' re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Experienced Commercial Insurance Account Manager Insurance Account Manager Commercial Account Manager Exeter £35,000-£45,000 per annum DOE Monday-Friday Permanent Introduction Acorn by Synergie is recruiting for a B2B Commercial Insurance Account Manager on behalf of our client in Exeter click apply for full job details
Oct 06, 2026
Full time
Experienced Commercial Insurance Account Manager Insurance Account Manager Commercial Account Manager Exeter £35,000-£45,000 per annum DOE Monday-Friday Permanent Introduction Acorn by Synergie is recruiting for a B2B Commercial Insurance Account Manager on behalf of our client in Exeter click apply for full job details
We're looking for an Agile Project Manager to join our team in London, United Kingdom, in a hybrid working mode. This role combines the servant-leadership principles of a Scrum Master with broader project management accountability within the DevSecOps DB function. You will enable effective Agile delivery, oversee key project milestones and support engineering teams in driving operational excellence and strategic programs. Responsibilities Facilitate Agile ceremonies including daily stand-ups, sprint planning, reviews and retrospectives Drive continuous improvement through structured feedback loops and retrospectives Remove obstacles hindering team progress, escalating when necessary Create and maintain project timelines, tracking delivery against milestones Manage and resolve project risks and issues, ensuring visibility for stakeholders Collaborate closely with DevOps and SRE teams to enhance delivery metrics and reporting via dashboards Support the integration and optimization of CI/CD workflows and pipelines Promote engineering best practices and drive initiatives improving developer experience Work with teams to monitor, interpret and act on environment performance data and AWS operational metrics Requirements Proven experience as an Agile Project Manager in a technology or engineering environment Demonstrated project management capability with ownership of timelines, dependencies and milestones Strong stakeholder management and communication skills Proficiency in Jira for backlog management and reporting Solid understanding of DevOps principles, cloud-native engineering and software delivery lifecycle Familiarity with CI/CD practices, Git workflows and release management Good working knowledge of AWS, including EC2, S3, RDS, CloudWatch and IAM Nice to have Agile certification (e.g., CSM, PSM I/II, SAFe SM, PMI-ACP; PRINCE2 Agile is a plus) Experience with developer productivity tools such as BlueOptima or LinearB Background in financial services or other regulated environments AWS certifications (Cloud Practitioner, Solutions Architect Associate or DevOps Professional) We offer EPAM Employee Stock Purchase Plan (ESPP) Protection benefits including life assurance, income protection and critical illness cover Private medical insurance and dental care Employee Assistance Program Competitive group pension plan Cyclescheme, Techscheme and season ticket loans Various perks such as free Wednesday lunch in-office, on-site massages and regular social events Learning and development opportunities including in-house training and coaching, professional certifications, and courses If otherwise eligible, participation in the discretionary annual bonus program If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
Oct 06, 2026
Full time
We're looking for an Agile Project Manager to join our team in London, United Kingdom, in a hybrid working mode. This role combines the servant-leadership principles of a Scrum Master with broader project management accountability within the DevSecOps DB function. You will enable effective Agile delivery, oversee key project milestones and support engineering teams in driving operational excellence and strategic programs. Responsibilities Facilitate Agile ceremonies including daily stand-ups, sprint planning, reviews and retrospectives Drive continuous improvement through structured feedback loops and retrospectives Remove obstacles hindering team progress, escalating when necessary Create and maintain project timelines, tracking delivery against milestones Manage and resolve project risks and issues, ensuring visibility for stakeholders Collaborate closely with DevOps and SRE teams to enhance delivery metrics and reporting via dashboards Support the integration and optimization of CI/CD workflows and pipelines Promote engineering best practices and drive initiatives improving developer experience Work with teams to monitor, interpret and act on environment performance data and AWS operational metrics Requirements Proven experience as an Agile Project Manager in a technology or engineering environment Demonstrated project management capability with ownership of timelines, dependencies and milestones Strong stakeholder management and communication skills Proficiency in Jira for backlog management and reporting Solid understanding of DevOps principles, cloud-native engineering and software delivery lifecycle Familiarity with CI/CD practices, Git workflows and release management Good working knowledge of AWS, including EC2, S3, RDS, CloudWatch and IAM Nice to have Agile certification (e.g., CSM, PSM I/II, SAFe SM, PMI-ACP; PRINCE2 Agile is a plus) Experience with developer productivity tools such as BlueOptima or LinearB Background in financial services or other regulated environments AWS certifications (Cloud Practitioner, Solutions Architect Associate or DevOps Professional) We offer EPAM Employee Stock Purchase Plan (ESPP) Protection benefits including life assurance, income protection and critical illness cover Private medical insurance and dental care Employee Assistance Program Competitive group pension plan Cyclescheme, Techscheme and season ticket loans Various perks such as free Wednesday lunch in-office, on-site massages and regular social events Learning and development opportunities including in-house training and coaching, professional certifications, and courses If otherwise eligible, participation in the discretionary annual bonus program If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
Hybrid working based at one of our offices in London, Bath or Edinburgh. Your contract will be hybrid, although we don't currently require a set number of office days. We support flexible working and trust teams to agree how and where they work best, taking a pragmatic approach based on the needs of the role and team. About Us Seccl is the Octopus-owned embedded investment platform, on a mission to help more people invest, and invest well. We're building the infrastructure behind the next generation of investing. Our technology already powers some of the UK's most ambitious fintechs, banks, financial advisers and wealth firms, with close to a million investors relying on Seccl-powered platforms. And we're now expanding into Europe. We've got a proven product, strong momentum and big ambitions for what comes next: helping more household-name brands launch and scale investment propositions, entering new markets and replacing outdated investment infrastructure with technology that's faster, simpler and built for scale. We're proud to be part of Octopus, one of the UK's most successful privately held investment and technology groups. That gives us the backing and long term perspective to build something substantial, while keeping the pace and energy of a high growth business. Seccl and Octopus are both B Corp certified and share a belief that profit and purpose should go hand in hand. If you want to help shape the future of investing in the UK and across Europe, you'll be in good company. Check out the Seccl website to see what we're building and read more about our mission to shape the future of investments. Our Culture Never settle - We think of ourselves as 'embedded hero-makers' for our customers. We put them first, and if we say we'll do something, we'll move heaven and earth to do it. We think boldly and embrace change. Take ownership - We think rigorously and deeply about a problem, but then charge at it, acting with and urgency and speed that sets us apart. But we never lose sight of quality or long term scalability. Be generous & candid - We encourage our people - and our customers - to challenge us and never shy away from tough conversations. We have a flat and inclusive culture where everyone can be themselves - and speak up. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team. Our Engineering Ways Of Working Our Product and Engineering organisation is structured into four tribes: Custody, Accounts, Experience, and Cloud & Security. Each tribe contains multiple autonomous squads, with clear full ownership over specific product domains. The squads are intentionally small and cross functional, typically made up of an Engineering Manager, Product Manager, and 3-5 engineers with complementary skills aligned to the domain they own. We operate in a build and run model, with teams responsible for the full software lifecycle, from architecture and delivery through to operational support and incident management. Our core platform is built on AWS serverless technologies including Lambda, SQS, EventBridge, API Gateway, S3, and ECS. We primarily develop in TypeScript and Node.js, with MongoDB as our primary document database. We also have a small number of C# services and are continuing to evolve our platform architecture, including expanding our use of ECS Fargate. Infrastructure is managed through a combination of Terraform and Serverless Framework. We use GitHub Actions for CI/CD and incident.io to support our incident management processes and operational workflows. We care deeply about engineering quality, pragmatic architecture, and continuous improvement. If you'd like to go deeper, we're happy to share more about our engineering practices and technology radar during the interview process. The role As an engineer at Seccl you will design, build and operate reliable and scalable, testable and maintainable software solutions, building new functionalities and products using Typescript and Node.js. You play a key role in our software development and have a hands on approach throughout the development process supporting resilient financial workflow systems and regulated investment operations. As a senior member of the team, you are the 'go to' person for queries. On a typical day you will Work collaboratively in a domain aligned cross functional squad made up of engineers and product along with colleagues from customer facing and operations teams Design, implement and operate your services within your domain Be accountable for the SLAs of your products and iterative improvements Maintain and extend documentation for your services Foster a culture of continuous improvement and technical excellence while understanding when "good enough for now" is appropriate Provide guidance and mentorship for other engineers Communicate with non technical colleagues to answer queries about the Seccl system What You Need To own your services from design to operation. We operate a build and run model where engineers have autonomy but full accountability. We care deeply about correctness, resilience and operational excellence because our systems underpin real customer investments. Engineers are not passengers in their products but champions. Drive improvements and features while collaborating openly with product, operations and engineering colleagues, challenging ideas constructively and focusing on delivering the best outcomes for customers. Have a strong ability to understand business and customer problems and turn them into efficient, scalable solutions. Be curious about how investment and custody products operate, and pragmatic in balancing customer value, operational correctness, engineering quality and long term scalability. Experience building financial systems with multi region, multi currency or trading related complexity would be advantageous. Experience in a strongly/statically typed language. Have a strong understanding of designing, building, and running high quality, standards compliant workflow APIs, with a focus on testing, observability, and performance. Have worked with a cloud provider (AWS/Azure/GCP). We use AWS. Have worked with distributed systems and are comfortable debugging through tracing and observability. Willing to be on call for your services. Core Technical Skills You Must Have Strong commercial experience with Node.js, specifically TypeScript Experience with Amazon Web Services Experience with Serverless products Experience with document databases, ideally MongoDB Experience mentoring engineers Experience leading technical delivery in a build and run engineering model Experience in a structured on call process and incident management Experience working in regulated industries, ideally financial services or FinTech. This role isn't for you if You rely on a lot of top down direction. Here, you'll have a lot of freedom and ownership of your role, and you'll be expected to shape your own progression, bring forward ideas, and spot opportunities to improve You're not comfortable working in a fast paced environment. Our speed and scalability are what set us apart; you need to be able to act quickly and think on your feet You struggle to follow through on ideas. We value people who do what they say they will. If you care about something, you have the freedom here to make it happen You don't like change. You'll get on great here if you relish the ambiguity of rapid growth and are willing to embrace uncertainty What's In It For You We offer a generous mix of benefits for the things that really matter to our people, including: Base salary based on experience and skills demonstrated during our assessment phase 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave Two volunteering days per year Length of service award - one month paid sabbatical at eight years 6% employer pension contribution, and life assurance Private medical insurance with AXA Health Enhanced Parental leave MacBook and up to £500 home office set up budget £750 per person learning budget Option to work abroad for up to six weeks a year Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy Perkbox - Flexi points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing Interview process Interviewing Is a Two way Thing, And We Want You To Have The Time And Opportunity To Get To Know Us, As Much As We Are Getting To Know You. Our Interviews Are Conversational, So Come With Questions And Be Curious. In General, You Can Expect The Interview Process To Look a Bit Like This Talent screen - 30 min intro call with our Talent partner or an Engineering manager Technical loop - 2.45h virtual technical assessment with 3 core components - system design, bar raiser round and TypeScript code review with breaks between the stages. You will receive preparation materials for the round and more information on how to prepare click apply for full job details
Oct 06, 2026
Full time
Hybrid working based at one of our offices in London, Bath or Edinburgh. Your contract will be hybrid, although we don't currently require a set number of office days. We support flexible working and trust teams to agree how and where they work best, taking a pragmatic approach based on the needs of the role and team. About Us Seccl is the Octopus-owned embedded investment platform, on a mission to help more people invest, and invest well. We're building the infrastructure behind the next generation of investing. Our technology already powers some of the UK's most ambitious fintechs, banks, financial advisers and wealth firms, with close to a million investors relying on Seccl-powered platforms. And we're now expanding into Europe. We've got a proven product, strong momentum and big ambitions for what comes next: helping more household-name brands launch and scale investment propositions, entering new markets and replacing outdated investment infrastructure with technology that's faster, simpler and built for scale. We're proud to be part of Octopus, one of the UK's most successful privately held investment and technology groups. That gives us the backing and long term perspective to build something substantial, while keeping the pace and energy of a high growth business. Seccl and Octopus are both B Corp certified and share a belief that profit and purpose should go hand in hand. If you want to help shape the future of investing in the UK and across Europe, you'll be in good company. Check out the Seccl website to see what we're building and read more about our mission to shape the future of investments. Our Culture Never settle - We think of ourselves as 'embedded hero-makers' for our customers. We put them first, and if we say we'll do something, we'll move heaven and earth to do it. We think boldly and embrace change. Take ownership - We think rigorously and deeply about a problem, but then charge at it, acting with and urgency and speed that sets us apart. But we never lose sight of quality or long term scalability. Be generous & candid - We encourage our people - and our customers - to challenge us and never shy away from tough conversations. We have a flat and inclusive culture where everyone can be themselves - and speak up. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team. Our Engineering Ways Of Working Our Product and Engineering organisation is structured into four tribes: Custody, Accounts, Experience, and Cloud & Security. Each tribe contains multiple autonomous squads, with clear full ownership over specific product domains. The squads are intentionally small and cross functional, typically made up of an Engineering Manager, Product Manager, and 3-5 engineers with complementary skills aligned to the domain they own. We operate in a build and run model, with teams responsible for the full software lifecycle, from architecture and delivery through to operational support and incident management. Our core platform is built on AWS serverless technologies including Lambda, SQS, EventBridge, API Gateway, S3, and ECS. We primarily develop in TypeScript and Node.js, with MongoDB as our primary document database. We also have a small number of C# services and are continuing to evolve our platform architecture, including expanding our use of ECS Fargate. Infrastructure is managed through a combination of Terraform and Serverless Framework. We use GitHub Actions for CI/CD and incident.io to support our incident management processes and operational workflows. We care deeply about engineering quality, pragmatic architecture, and continuous improvement. If you'd like to go deeper, we're happy to share more about our engineering practices and technology radar during the interview process. The role As an engineer at Seccl you will design, build and operate reliable and scalable, testable and maintainable software solutions, building new functionalities and products using Typescript and Node.js. You play a key role in our software development and have a hands on approach throughout the development process supporting resilient financial workflow systems and regulated investment operations. As a senior member of the team, you are the 'go to' person for queries. On a typical day you will Work collaboratively in a domain aligned cross functional squad made up of engineers and product along with colleagues from customer facing and operations teams Design, implement and operate your services within your domain Be accountable for the SLAs of your products and iterative improvements Maintain and extend documentation for your services Foster a culture of continuous improvement and technical excellence while understanding when "good enough for now" is appropriate Provide guidance and mentorship for other engineers Communicate with non technical colleagues to answer queries about the Seccl system What You Need To own your services from design to operation. We operate a build and run model where engineers have autonomy but full accountability. We care deeply about correctness, resilience and operational excellence because our systems underpin real customer investments. Engineers are not passengers in their products but champions. Drive improvements and features while collaborating openly with product, operations and engineering colleagues, challenging ideas constructively and focusing on delivering the best outcomes for customers. Have a strong ability to understand business and customer problems and turn them into efficient, scalable solutions. Be curious about how investment and custody products operate, and pragmatic in balancing customer value, operational correctness, engineering quality and long term scalability. Experience building financial systems with multi region, multi currency or trading related complexity would be advantageous. Experience in a strongly/statically typed language. Have a strong understanding of designing, building, and running high quality, standards compliant workflow APIs, with a focus on testing, observability, and performance. Have worked with a cloud provider (AWS/Azure/GCP). We use AWS. Have worked with distributed systems and are comfortable debugging through tracing and observability. Willing to be on call for your services. Core Technical Skills You Must Have Strong commercial experience with Node.js, specifically TypeScript Experience with Amazon Web Services Experience with Serverless products Experience with document databases, ideally MongoDB Experience mentoring engineers Experience leading technical delivery in a build and run engineering model Experience in a structured on call process and incident management Experience working in regulated industries, ideally financial services or FinTech. This role isn't for you if You rely on a lot of top down direction. Here, you'll have a lot of freedom and ownership of your role, and you'll be expected to shape your own progression, bring forward ideas, and spot opportunities to improve You're not comfortable working in a fast paced environment. Our speed and scalability are what set us apart; you need to be able to act quickly and think on your feet You struggle to follow through on ideas. We value people who do what they say they will. If you care about something, you have the freedom here to make it happen You don't like change. You'll get on great here if you relish the ambiguity of rapid growth and are willing to embrace uncertainty What's In It For You We offer a generous mix of benefits for the things that really matter to our people, including: Base salary based on experience and skills demonstrated during our assessment phase 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave Two volunteering days per year Length of service award - one month paid sabbatical at eight years 6% employer pension contribution, and life assurance Private medical insurance with AXA Health Enhanced Parental leave MacBook and up to £500 home office set up budget £750 per person learning budget Option to work abroad for up to six weeks a year Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy Perkbox - Flexi points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing Interview process Interviewing Is a Two way Thing, And We Want You To Have The Time And Opportunity To Get To Know Us, As Much As We Are Getting To Know You. Our Interviews Are Conversational, So Come With Questions And Be Curious. In General, You Can Expect The Interview Process To Look a Bit Like This Talent screen - 30 min intro call with our Talent partner or an Engineering manager Technical loop - 2.45h virtual technical assessment with 3 core components - system design, bar raiser round and TypeScript code review with breaks between the stages. You will receive preparation materials for the round and more information on how to prepare click apply for full job details
We're Atom The bank that's on a mission to make finance faster, simpler and way more human. We've ditched the stuffy banking model to build something that actually works for our customers, whenever and wherever they need us. To make this happen, we're looking for like-minded people who can help us reach our goals and think differently. We really value in-person collaboration and this role requires regular attendance at our Newcastle HQ. What will your typical day look like? As Head of Delivery for the Lending Value Stream, you will take end-to-end ownership of all technology change across our Residential Mortgages and Commercial Lending value streams. We are looking for a hands-on, accountable leader who has walked the walk, delivered complex systems in production, and can walk into an ExCo or Board room and inspire total confidence. You will lead multidisciplinary teams-spanning Delivery Managers, Architects, Software Engineers, BAs, and SDETs - balancing execution of our immediate business roadmap with a major strategic evolution: migrating our core lending engine off legacy systems onto a modern, cloud-native architecture (Thought Machine) over the next 24 months. Our delivery model is shifting. As we execute our core architecture migration, our software mix will evolve from heavily vendor-assisted to a higher proportion of in-house custom software engineering. We don't do rigid, dogmatic "Agile for the sake of Agile". We care about flow, systems thinking, and predictable, high-quality execution. If you live and breathe modern delivery concepts (think The Phoenix Project and Better Sooner Safer Happier), know how to optimise lead time, and can manage finite engineering capacity against high business demand, you'll thrive here. Value Stream Leadership: Lead, inspire, and grow cross-functional technical teams to build products that colleagues and customers love. Core Technology Strategy: Partner with Commercial, Product, and Architecture teams to create and execute a 24-month technology roadmap, including our core engine migration. Executive & Stakeholder Management: Serve as a trusted technology leader for senior leadership, ExCo, and the Board - managing expectations, delivering on commitments, and providing transparent reporting. Vendor & Custom Build Balance: Manage complex 3rd-party SaaS software providers alongside internal software engineering practices to optimise delivery pace and system resilience. Financial & Risk Governance: Manage Run/Opex and Change/Capex budgets for the Lending value stream. Ensure full compliance with regulatory frameworks (IRB & Standardised credit risk models, Information Security, and FCA/PRA conduct rules). Continuous Improvement: Drive operational efficiency, removing bottlenecks in workflows, and embedding modern engineering practices (CI/CD, automated testing, DevOps). What do we need from you? Significant experience leading a large technology delivery area within a fast-paced environment, with a track record of delivering complex, multi-year change programs. Deep understanding of modern, scalable, cloud-native architectures, ideally with experience migrating core banking, payments, or lending platforms. Expertise in systems thinking, flow metrics, Lean, and modern software delivery principles over rigid frameworks. Hands-on experience managing major 3rd-party SaaS/vendor partnerships alongside in-house software engineering teams. Outstanding communication and relationship-building skills, with the confidence and credibility to reassure executive stakeholders and board members. Domain knowledge in Residential Mortgages, Commercial Lending, or regulated retail banking is desirable but not essential. Based near or willing to travel regularly to the Newcastle office. What will you get from us? Salary range up to £120k Hybrid working in Newcastle Car Allowance of £8,000 4-day work week Discretionary cash bonus Incredibly generous company pension scheme (maximum of 13% of Atom input - candidate can put in more) 22.5 days annual leave plus public holiday Private Medical Insurance, Health Cash Plan, Life Insurance & Critical illness cover £200 "All about me" fund EV Scheme
Oct 06, 2026
Full time
We're Atom The bank that's on a mission to make finance faster, simpler and way more human. We've ditched the stuffy banking model to build something that actually works for our customers, whenever and wherever they need us. To make this happen, we're looking for like-minded people who can help us reach our goals and think differently. We really value in-person collaboration and this role requires regular attendance at our Newcastle HQ. What will your typical day look like? As Head of Delivery for the Lending Value Stream, you will take end-to-end ownership of all technology change across our Residential Mortgages and Commercial Lending value streams. We are looking for a hands-on, accountable leader who has walked the walk, delivered complex systems in production, and can walk into an ExCo or Board room and inspire total confidence. You will lead multidisciplinary teams-spanning Delivery Managers, Architects, Software Engineers, BAs, and SDETs - balancing execution of our immediate business roadmap with a major strategic evolution: migrating our core lending engine off legacy systems onto a modern, cloud-native architecture (Thought Machine) over the next 24 months. Our delivery model is shifting. As we execute our core architecture migration, our software mix will evolve from heavily vendor-assisted to a higher proportion of in-house custom software engineering. We don't do rigid, dogmatic "Agile for the sake of Agile". We care about flow, systems thinking, and predictable, high-quality execution. If you live and breathe modern delivery concepts (think The Phoenix Project and Better Sooner Safer Happier), know how to optimise lead time, and can manage finite engineering capacity against high business demand, you'll thrive here. Value Stream Leadership: Lead, inspire, and grow cross-functional technical teams to build products that colleagues and customers love. Core Technology Strategy: Partner with Commercial, Product, and Architecture teams to create and execute a 24-month technology roadmap, including our core engine migration. Executive & Stakeholder Management: Serve as a trusted technology leader for senior leadership, ExCo, and the Board - managing expectations, delivering on commitments, and providing transparent reporting. Vendor & Custom Build Balance: Manage complex 3rd-party SaaS software providers alongside internal software engineering practices to optimise delivery pace and system resilience. Financial & Risk Governance: Manage Run/Opex and Change/Capex budgets for the Lending value stream. Ensure full compliance with regulatory frameworks (IRB & Standardised credit risk models, Information Security, and FCA/PRA conduct rules). Continuous Improvement: Drive operational efficiency, removing bottlenecks in workflows, and embedding modern engineering practices (CI/CD, automated testing, DevOps). What do we need from you? Significant experience leading a large technology delivery area within a fast-paced environment, with a track record of delivering complex, multi-year change programs. Deep understanding of modern, scalable, cloud-native architectures, ideally with experience migrating core banking, payments, or lending platforms. Expertise in systems thinking, flow metrics, Lean, and modern software delivery principles over rigid frameworks. Hands-on experience managing major 3rd-party SaaS/vendor partnerships alongside in-house software engineering teams. Outstanding communication and relationship-building skills, with the confidence and credibility to reassure executive stakeholders and board members. Domain knowledge in Residential Mortgages, Commercial Lending, or regulated retail banking is desirable but not essential. Based near or willing to travel regularly to the Newcastle office. What will you get from us? Salary range up to £120k Hybrid working in Newcastle Car Allowance of £8,000 4-day work week Discretionary cash bonus Incredibly generous company pension scheme (maximum of 13% of Atom input - candidate can put in more) 22.5 days annual leave plus public holiday Private Medical Insurance, Health Cash Plan, Life Insurance & Critical illness cover £200 "All about me" fund EV Scheme
Your new company Your new job working as a Senior Reinsurance Technician / Senior Client Service Advocate, will be working for a privately-owned Global Lloyd's Reinsurance Broker with offices based around the UK and Worldwide, with their head office based in the City. Your new Brokers employ over 5000 staff in over 90 offices worldwide and pride themselves on having an entrepreneurial culture that their clients benefit from. Due to continued successful growth within the Reinsurance team, they are looking to recruit a Senior Reinsurance Technician / Senior Client Service Advocate to work within an established Reinsurance team handling a mix of cross-class business Your new role Your new job working as a Senior Reinsurance Technician /Senior Client Service Advocate will be supporting a portfolio of complex XOL and Treaty reinsurance business. This is a senior technical position that combines specialist processing expertise with mentorship and exceptional client service. Acting as a key referral point for less experienced colleagues. This role will support a multidisciplined technical role in a premium, Broker support and claims capacity working closely with Brokers, Reinsurers and a vast array of clients. This role will incorporate the processing of Proportional and Non-Proportional accounts, managing the end-to-end technical processing activities across proportional and excess of loss business as well as processing premiums, pro-rata settlements and claims transactions, negotiating and managing claims through to settlement and closure.You will deal with a mix risks, liaising with internal and external clients and carriers on a technical level. The role will also include de broking, risk sign own and preparation of Stats. This is an all-incorporating Premium and claims Reinsurance technical role as well as dealing with IMR. You will be responsible for multidisciplined technical processing, incorporating Premium; Pro rata & Excess of loss claims as well as participating in client and reinsurer meetings as required.Other duties will include providing guidance and support to less experienced colleagues, acting as a trusted technical referral point What you'll need to succeed Your previous experience working as a Reinsurance technician handling Reinsurance premium and claims processing, with experience in handling a mix of Excess of Loss and Proportional and Non Proportional Treaty business PLEASE ONLY APPLY IF YOU HAVE LONDON MARKET EXPERIENCE WORKING AS A PREMIUM PROCESSING TECHNICIAN AND OR PREMIUM AND CLAIMS TECHNICIAN AND HAVE HANDLED REINSURANCE BUSINESS What you'll get in return You'll be offered a competitive salary of up to £75,000 (D.O.E) plus an excellent benefits package. You'll receive support from both Directors and Managers and be given the opportunity to take on further duties and responsibilities in the future. You'll enjoy working as part of a growing and friendly team.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 06, 2026
Full time
Your new company Your new job working as a Senior Reinsurance Technician / Senior Client Service Advocate, will be working for a privately-owned Global Lloyd's Reinsurance Broker with offices based around the UK and Worldwide, with their head office based in the City. Your new Brokers employ over 5000 staff in over 90 offices worldwide and pride themselves on having an entrepreneurial culture that their clients benefit from. Due to continued successful growth within the Reinsurance team, they are looking to recruit a Senior Reinsurance Technician / Senior Client Service Advocate to work within an established Reinsurance team handling a mix of cross-class business Your new role Your new job working as a Senior Reinsurance Technician /Senior Client Service Advocate will be supporting a portfolio of complex XOL and Treaty reinsurance business. This is a senior technical position that combines specialist processing expertise with mentorship and exceptional client service. Acting as a key referral point for less experienced colleagues. This role will support a multidisciplined technical role in a premium, Broker support and claims capacity working closely with Brokers, Reinsurers and a vast array of clients. This role will incorporate the processing of Proportional and Non-Proportional accounts, managing the end-to-end technical processing activities across proportional and excess of loss business as well as processing premiums, pro-rata settlements and claims transactions, negotiating and managing claims through to settlement and closure.You will deal with a mix risks, liaising with internal and external clients and carriers on a technical level. The role will also include de broking, risk sign own and preparation of Stats. This is an all-incorporating Premium and claims Reinsurance technical role as well as dealing with IMR. You will be responsible for multidisciplined technical processing, incorporating Premium; Pro rata & Excess of loss claims as well as participating in client and reinsurer meetings as required.Other duties will include providing guidance and support to less experienced colleagues, acting as a trusted technical referral point What you'll need to succeed Your previous experience working as a Reinsurance technician handling Reinsurance premium and claims processing, with experience in handling a mix of Excess of Loss and Proportional and Non Proportional Treaty business PLEASE ONLY APPLY IF YOU HAVE LONDON MARKET EXPERIENCE WORKING AS A PREMIUM PROCESSING TECHNICIAN AND OR PREMIUM AND CLAIMS TECHNICIAN AND HAVE HANDLED REINSURANCE BUSINESS What you'll get in return You'll be offered a competitive salary of up to £75,000 (D.O.E) plus an excellent benefits package. You'll receive support from both Directors and Managers and be given the opportunity to take on further duties and responsibilities in the future. You'll enjoy working as part of a growing and friendly team.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
