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Advanced Digital/IT Systems and Storage Engineer
East and North Hertfordshire NHS Trust (Enherts-TR) Hertford, Hertfordshire
Advanced Digital/IT Systems and Storage Engineer NHS AfC: Band 5 Main area Corporate Grade NHS AfC: Band 5 Contract Permanent Hours Full time - 37.5 hours per week Job ref 804-C Site Lister Hospital Town Stevenage Salary £31,049 - £37,796 per annum Salary period Yearly Closing 19/03/:59 Here at East and North Hertfordshire Teaching NHS Trust Our mission is: Providing high-quality, compassionate care for our communities Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are: Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together. Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas. Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose. Job overview We are recruiting for a Advanced Digital/IT Systems and Storage Engineer who share s our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Post-holder will ensure that the Trust's IT systems provide a continuous service to all departments within the Trust and associated stakeholder business. They will be a key technical resource available within IT and as such will have technical excellence in one or more key areas, and be able to provide specialist advice and expertise. This role requires a high level of technical competence, excellent analytical skills, an ability to convey complex technical ideas to other Trust staff and management, an ability to organise complex plans and execute them and an ability to work unsupervised without reference to a manager. This role will have a Digital On Call Rota. At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The Advanced Digital/IT Systems and Storage Engineer will work with the IT Server and Storage Lead to ensure an effective, efficient and respected systems support service is maintained to the Trust by adhering to agreed policies, standards and procedures. Assist with the development and maintenance of disaster recovery arrangements and contingency planning, including testing of these arrangements. Support IT Operations to ensure that computer security processes and appropriate backup strategies are in place for all Trust corporate systems. Ensure integrity of IT server systems, application and user data (both clinical and non-clinical) by performing regular backup checks and test restores. Provide 2nd and 3rd line support and expertise, to Service Desk, IT Desktop, Networks, Implementation and Development and Operations staff to ensure the timely closure of Helpdesk calls. Provide support to the Implementation and Development team during project rollouts, planned work and moves. Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person specification Qualifications Degree in Computer Science, Information Technology, or a related field, or equivalent experience. Relevant technical certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Server+, VMware Certified Professional) are desirable. or equivalent experience. ITIL V4 Foundation Previous Experience At least 3 years of relevant experience in similar roles. Extensive experience managing server infrastructure in a complex, high-availability environment. Experience working with virtualization technologies such as VMware or Hyper V. Strong experience in server hardware maintenance, including upgrades and component replacements. IT experience gained in Acute healthcare setting Skills Ability to manage competing priorities and work effectively under pressure. Strong problem solving and analytical skills, with the ability to troubleshoot complex technical issues. Excellent communication skills, with the ability to explain technical concepts to non technical stakeholders. Use technology and tools effectively in managing infrastructure and operations areas Knowledge Excellent technical knowledge of server operating systems (Windows Server, Linux) and virtualization platforms. Strong understanding of networking principles, including TCP/IP, DNS, and DHCP, as they relate to server management. In depth knowledge of server security, patch management, and antivirus protection. Up to date knowledge of industry trends, server technologies, and best practices for server management in healthcare settings Other Requirements Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day When you apply Please note we do not offer visa sponsorship for roles unless clearly stated in our adverts. This means even if you have the right to work currently but will require a new sponsorship to work for our Trust your application will not be considered. Vacancies may close earlier than the advertised closing date where a high volume of applications are received. We therefore encourage you to submit your application as soon as possible to avoid missing out on the opportunity to join the Trust or develop your career with us. While we recognise that AI can support in drafting an application, you are encouraged to clearly demonstrate your personal skills, experience and behaviours that align with the role, and this is usually best done in your own words. We reserve the right to review all applications for the use of AI tools and where this is inconsistent with our values and standards of behaviour your application may be rejected All correspondence relating to vacancies will be via the e mail address you have provided on your application form. Some servers automatically send e mails to your junk mail so please check as well as your inbox. Secondments/Fixed term Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re apply and can be slotted into the role on a permanent basis if appropriate. If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments. Committed to our Community East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under represented in various parts of our workforce . We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working. We are proud to be a Disability Confident employer and achieved our status in 2019. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing . click apply for full job details
Mar 12, 2026
Full time
Advanced Digital/IT Systems and Storage Engineer NHS AfC: Band 5 Main area Corporate Grade NHS AfC: Band 5 Contract Permanent Hours Full time - 37.5 hours per week Job ref 804-C Site Lister Hospital Town Stevenage Salary £31,049 - £37,796 per annum Salary period Yearly Closing 19/03/:59 Here at East and North Hertfordshire Teaching NHS Trust Our mission is: Providing high-quality, compassionate care for our communities Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are: Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together. Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas. Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose. Job overview We are recruiting for a Advanced Digital/IT Systems and Storage Engineer who share s our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Post-holder will ensure that the Trust's IT systems provide a continuous service to all departments within the Trust and associated stakeholder business. They will be a key technical resource available within IT and as such will have technical excellence in one or more key areas, and be able to provide specialist advice and expertise. This role requires a high level of technical competence, excellent analytical skills, an ability to convey complex technical ideas to other Trust staff and management, an ability to organise complex plans and execute them and an ability to work unsupervised without reference to a manager. This role will have a Digital On Call Rota. At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The Advanced Digital/IT Systems and Storage Engineer will work with the IT Server and Storage Lead to ensure an effective, efficient and respected systems support service is maintained to the Trust by adhering to agreed policies, standards and procedures. Assist with the development and maintenance of disaster recovery arrangements and contingency planning, including testing of these arrangements. Support IT Operations to ensure that computer security processes and appropriate backup strategies are in place for all Trust corporate systems. Ensure integrity of IT server systems, application and user data (both clinical and non-clinical) by performing regular backup checks and test restores. Provide 2nd and 3rd line support and expertise, to Service Desk, IT Desktop, Networks, Implementation and Development and Operations staff to ensure the timely closure of Helpdesk calls. Provide support to the Implementation and Development team during project rollouts, planned work and moves. Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person specification Qualifications Degree in Computer Science, Information Technology, or a related field, or equivalent experience. Relevant technical certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Server+, VMware Certified Professional) are desirable. or equivalent experience. ITIL V4 Foundation Previous Experience At least 3 years of relevant experience in similar roles. Extensive experience managing server infrastructure in a complex, high-availability environment. Experience working with virtualization technologies such as VMware or Hyper V. Strong experience in server hardware maintenance, including upgrades and component replacements. IT experience gained in Acute healthcare setting Skills Ability to manage competing priorities and work effectively under pressure. Strong problem solving and analytical skills, with the ability to troubleshoot complex technical issues. Excellent communication skills, with the ability to explain technical concepts to non technical stakeholders. Use technology and tools effectively in managing infrastructure and operations areas Knowledge Excellent technical knowledge of server operating systems (Windows Server, Linux) and virtualization platforms. Strong understanding of networking principles, including TCP/IP, DNS, and DHCP, as they relate to server management. In depth knowledge of server security, patch management, and antivirus protection. Up to date knowledge of industry trends, server technologies, and best practices for server management in healthcare settings Other Requirements Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day When you apply Please note we do not offer visa sponsorship for roles unless clearly stated in our adverts. This means even if you have the right to work currently but will require a new sponsorship to work for our Trust your application will not be considered. Vacancies may close earlier than the advertised closing date where a high volume of applications are received. We therefore encourage you to submit your application as soon as possible to avoid missing out on the opportunity to join the Trust or develop your career with us. While we recognise that AI can support in drafting an application, you are encouraged to clearly demonstrate your personal skills, experience and behaviours that align with the role, and this is usually best done in your own words. We reserve the right to review all applications for the use of AI tools and where this is inconsistent with our values and standards of behaviour your application may be rejected All correspondence relating to vacancies will be via the e mail address you have provided on your application form. Some servers automatically send e mails to your junk mail so please check as well as your inbox. Secondments/Fixed term Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re apply and can be slotted into the role on a permanent basis if appropriate. If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments. Committed to our Community East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under represented in various parts of our workforce . We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working. We are proud to be a Disability Confident employer and achieved our status in 2019. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing . click apply for full job details
VIQU IT
Infrastructure Engineer
VIQU IT
Infrastructure Engineer 6 month contract Glasgow/Remote Inside IR35 My client, a global legal organisation, is seeking an Infrastructure Engineer to join a newly established IT Workplace Server team. The role will be primarily focused on BAU server support, alongside involvement in key projects requiring server expertise, including on-premises to cloud migrations. You will be responsible for responding to 3rd line requests that come through during the day and ensure handover to the following team once your shift is complete. Required experience from the Infrastructure Engineer: Working Hours: Friday Monday 12-hour shifts 4 days per week Must have strong experience with Windows Server (2019/2022) Must have hands-on experience with VMware vSphere. Solid in-depth knowledge of GPO, DNS, and DHCP. Must have experience with Dell computer and storage hardware. Working knowledge of UPS and PDU systems. An understanding of LAN / WAN technologies. Experience supporting enterprise server and storage environments. Exposure to Azure Cloud and/or VMware Cloud Foundation (VCF) Working knowledge of security protocols and best practices. Scripting skills (PowerShell) are desirable but not essential Responsibilities of the Infrastructure Engineer: Support and maintain Windows Server environments (up to 2019 / 2022) Manage and support VMware vSphere 8 virtualised infrastructure. Monitor, administer, and maintain servers within server and communications rooms. Manage Active Directory, Group Policy, DNS, and DHCP. Participate in infrastructure upgrades, migrations, and lifecycle management. Creating and maintaining procedural documentation. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Mar 12, 2026
Contractor
Infrastructure Engineer 6 month contract Glasgow/Remote Inside IR35 My client, a global legal organisation, is seeking an Infrastructure Engineer to join a newly established IT Workplace Server team. The role will be primarily focused on BAU server support, alongside involvement in key projects requiring server expertise, including on-premises to cloud migrations. You will be responsible for responding to 3rd line requests that come through during the day and ensure handover to the following team once your shift is complete. Required experience from the Infrastructure Engineer: Working Hours: Friday Monday 12-hour shifts 4 days per week Must have strong experience with Windows Server (2019/2022) Must have hands-on experience with VMware vSphere. Solid in-depth knowledge of GPO, DNS, and DHCP. Must have experience with Dell computer and storage hardware. Working knowledge of UPS and PDU systems. An understanding of LAN / WAN technologies. Experience supporting enterprise server and storage environments. Exposure to Azure Cloud and/or VMware Cloud Foundation (VCF) Working knowledge of security protocols and best practices. Scripting skills (PowerShell) are desirable but not essential Responsibilities of the Infrastructure Engineer: Support and maintain Windows Server environments (up to 2019 / 2022) Manage and support VMware vSphere 8 virtualised infrastructure. Monitor, administer, and maintain servers within server and communications rooms. Manage Active Directory, Group Policy, DNS, and DHCP. Participate in infrastructure upgrades, migrations, and lifecycle management. Creating and maintaining procedural documentation. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Solutions Architect
PLANET RECRUITMENT SERVICES LTD
Role: Solutions Architect Hybrid: 3 days in Office / 2 days home / Client Visits Location: South East Salary/Package: £50k - £65K + Bonuses + Benefits 25 Days Holiday and rising (plus bank holidays) Bupa Cash Plan Discounted Gym Membership Cycle Scheme Electric Vehicle Scheme Ability to Buy & Sell Holiday Paid Charity Day Flexible working (WFH incentives) Free Car Parking Company Our Client is one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. They are also ranked as the Technology Company to Work For in the UK, reflecting their culture, their people, and their commitment to being an employer of choice. As a privately owned business they continue to achieve year on year growth, anchored by their expertise in IT security, cloud, and managed services. They have earned multiple industry awards showcasing their our reputation for technical excellence and innovation. They believe in working hard and celebrating success equally. Their people are at the heart of everything they do- they invest in their development, support progression from within, and consistently go above and beyond to create an environment where individuals can thrive both professionally and personally. Primary Purpose Our Client IT is looking for a talented and ambitious Solutions Engineer to join our high-performing Solutions Engineering team. Reporting directly to the Head of Solutions Engineering, you will play a key role in supporting our customers and sales organisation by designing, articulating, and validating technical solutions across a broad range of technologies. In this client-facing role, you will work closely with the sales team to attend customer meetings, understand business challenges, and help shape solutions that deliver measurable value. You will be responsible for delivering technical pre-sales support, producing proposals and solution designs, and providing clear, confident technical guidance throughout the sales cycle. You will also contribute to product demonstrations, workshops, and webinars-helping to showcase the clients expertise and differentiate our services in the market. Collaboration is central to this role: you will work alongside technical specialists, project teams, and account managers to ensure solutions are accurate, scalable, and aligned with best practice. The ideal candidate brings hands-on consultancy or pre-sales experience across technologies such as firewalls, network security, Microsoft 365, Microsoft Azure, servers, storage, backup, networking, and disaster recovery/business continuity. This is an exciting opportunity for someone who is both technically strong and commercially aware, and who enjoys working directly with customers to solve real business problems. Key Responsibilities Deliver both chargeable and free-of-charge Technical Pre-Sales Services to new and existing customers. Build strong technical relationships with prospects and existing clients, acting as a trusted adviser throughout engagements. Support the Sales Team by providing customer-facing technical expertise during meetings, discovery sessions, and opportunity qualification. Deliver clear and engaging product presentations and demonstrations, and support internal and external customer-facing events and webinars. Design and deliver custom demonstrations and Proofs of Concept (POCs) to validate proposed solutions. Evaluate and compare competitive products to recommend the most advantageous solution for each customer. Contribute to the specification of technical solutions and assist in producing high-quality proposals, scopes of work, and tender responses. Skills and Expertise Requirements Technical consultancy, pre-sales, or customer-facing project delivery experience within an MSP or IT reseller (essential). Proven experience across IT infrastructure and IT services technologies. Strong proposal and tender-writing skills, with the ability to produce high-quality customer-facing documentation. Formal technical qualifications in one or more of the following: Cisco, Fortinet, VMware, Sophos, Microsoft, N-Able, Mimecast, Barracuda, or similar industry-recognised certifications desirable. Strong commercial acumen with the ability to balance technical depth and business value. Excellent presentation and demonstration skills. Exceptional organisational and time-management capabilities. Strong listening skills with the ability to understand and translate customer requirements. Ability to explain and present technical solutions clearly to both technical and non-technical audiences. Excellent relationship-building skills with a natural affinity for working alongside both sales and technical teams. Based in the UK and willing to travel as required. Full, clean UK driving licence. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Mar 08, 2026
Full time
Role: Solutions Architect Hybrid: 3 days in Office / 2 days home / Client Visits Location: South East Salary/Package: £50k - £65K + Bonuses + Benefits 25 Days Holiday and rising (plus bank holidays) Bupa Cash Plan Discounted Gym Membership Cycle Scheme Electric Vehicle Scheme Ability to Buy & Sell Holiday Paid Charity Day Flexible working (WFH incentives) Free Car Parking Company Our Client is one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. They are also ranked as the Technology Company to Work For in the UK, reflecting their culture, their people, and their commitment to being an employer of choice. As a privately owned business they continue to achieve year on year growth, anchored by their expertise in IT security, cloud, and managed services. They have earned multiple industry awards showcasing their our reputation for technical excellence and innovation. They believe in working hard and celebrating success equally. Their people are at the heart of everything they do- they invest in their development, support progression from within, and consistently go above and beyond to create an environment where individuals can thrive both professionally and personally. Primary Purpose Our Client IT is looking for a talented and ambitious Solutions Engineer to join our high-performing Solutions Engineering team. Reporting directly to the Head of Solutions Engineering, you will play a key role in supporting our customers and sales organisation by designing, articulating, and validating technical solutions across a broad range of technologies. In this client-facing role, you will work closely with the sales team to attend customer meetings, understand business challenges, and help shape solutions that deliver measurable value. You will be responsible for delivering technical pre-sales support, producing proposals and solution designs, and providing clear, confident technical guidance throughout the sales cycle. You will also contribute to product demonstrations, workshops, and webinars-helping to showcase the clients expertise and differentiate our services in the market. Collaboration is central to this role: you will work alongside technical specialists, project teams, and account managers to ensure solutions are accurate, scalable, and aligned with best practice. The ideal candidate brings hands-on consultancy or pre-sales experience across technologies such as firewalls, network security, Microsoft 365, Microsoft Azure, servers, storage, backup, networking, and disaster recovery/business continuity. This is an exciting opportunity for someone who is both technically strong and commercially aware, and who enjoys working directly with customers to solve real business problems. Key Responsibilities Deliver both chargeable and free-of-charge Technical Pre-Sales Services to new and existing customers. Build strong technical relationships with prospects and existing clients, acting as a trusted adviser throughout engagements. Support the Sales Team by providing customer-facing technical expertise during meetings, discovery sessions, and opportunity qualification. Deliver clear and engaging product presentations and demonstrations, and support internal and external customer-facing events and webinars. Design and deliver custom demonstrations and Proofs of Concept (POCs) to validate proposed solutions. Evaluate and compare competitive products to recommend the most advantageous solution for each customer. Contribute to the specification of technical solutions and assist in producing high-quality proposals, scopes of work, and tender responses. Skills and Expertise Requirements Technical consultancy, pre-sales, or customer-facing project delivery experience within an MSP or IT reseller (essential). Proven experience across IT infrastructure and IT services technologies. Strong proposal and tender-writing skills, with the ability to produce high-quality customer-facing documentation. Formal technical qualifications in one or more of the following: Cisco, Fortinet, VMware, Sophos, Microsoft, N-Able, Mimecast, Barracuda, or similar industry-recognised certifications desirable. Strong commercial acumen with the ability to balance technical depth and business value. Excellent presentation and demonstration skills. Exceptional organisational and time-management capabilities. Strong listening skills with the ability to understand and translate customer requirements. Ability to explain and present technical solutions clearly to both technical and non-technical audiences. Excellent relationship-building skills with a natural affinity for working alongside both sales and technical teams. Based in the UK and willing to travel as required. Full, clean UK driving licence. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Know How Resourcing
Infrastructure Engineer
Know How Resourcing Barnsley, Yorkshire
We are seeking an experienced Infrastructure Engineer with strong expertise in HPE enterprise hardware, backup solutions, and enterprise networking, alongside working knowledge of Microsoft cloud platforms. Reporting to the Head of IT operations Key Responsibilities Knowledge of enterprise infrastructure using HPE technologies Stack Manage and maintain HPE Synergy and HPE BladeSystem platforms HPE Rack Servers Administer HPE Primera and HPE StoreOnce storage solutions Veeam Backup & Replication Provide administration and support for Microsoft 365 services Support Exchange Online and hybrid Exchange environments Good understanding of enterprise networking architecture. Perform patching, firmware upgrades, capacity planning, and lifecycle management Ensure infrastructure availability, performance Produce and maintain technical documentation and operational runbooks Technical Skills & Experience Essential Strong hands-on experience with: HPE Synergy HPE BladeSystem HPE Primera HPE StoreOnce Networking fundamentals. Experience with Veeam Backup & Replication Solid understanding of enterprise networking architecture Subnetting Firewalls WAN Working knowledge of Microsoft 365 administration Experience supporting Exchange Online Virtualisation experience (VMware, Hyper-V) Desirable Experience with Azure (VMs, networking, storage) Knowledge of Azure identity and access (Entra ID / Azure AD) Relevant certifications (HPE, Fortinet, Veeam, Microsoft) Previously worked in a manufacturing industry Citrix Hands-on experience with Fortinet technologies (e.g. FortiGate) Working with in house applications and development support Personal Attributes Strong troubleshooting and analytical skills Self-motivated Clear communicator with technical and non-technical stakeholders Proactive and detail-focused approach to infrastructure management Remuneration: Salary: 65,000- 68,000 Car Allowance Company bonus Company pension
Feb 28, 2026
Full time
We are seeking an experienced Infrastructure Engineer with strong expertise in HPE enterprise hardware, backup solutions, and enterprise networking, alongside working knowledge of Microsoft cloud platforms. Reporting to the Head of IT operations Key Responsibilities Knowledge of enterprise infrastructure using HPE technologies Stack Manage and maintain HPE Synergy and HPE BladeSystem platforms HPE Rack Servers Administer HPE Primera and HPE StoreOnce storage solutions Veeam Backup & Replication Provide administration and support for Microsoft 365 services Support Exchange Online and hybrid Exchange environments Good understanding of enterprise networking architecture. Perform patching, firmware upgrades, capacity planning, and lifecycle management Ensure infrastructure availability, performance Produce and maintain technical documentation and operational runbooks Technical Skills & Experience Essential Strong hands-on experience with: HPE Synergy HPE BladeSystem HPE Primera HPE StoreOnce Networking fundamentals. Experience with Veeam Backup & Replication Solid understanding of enterprise networking architecture Subnetting Firewalls WAN Working knowledge of Microsoft 365 administration Experience supporting Exchange Online Virtualisation experience (VMware, Hyper-V) Desirable Experience with Azure (VMs, networking, storage) Knowledge of Azure identity and access (Entra ID / Azure AD) Relevant certifications (HPE, Fortinet, Veeam, Microsoft) Previously worked in a manufacturing industry Citrix Hands-on experience with Fortinet technologies (e.g. FortiGate) Working with in house applications and development support Personal Attributes Strong troubleshooting and analytical skills Self-motivated Clear communicator with technical and non-technical stakeholders Proactive and detail-focused approach to infrastructure management Remuneration: Salary: 65,000- 68,000 Car Allowance Company bonus Company pension
Tailor Made Technologies
3rd Line IT Service Desk Engineer
Tailor Made Technologies Whiteley, Hampshire
3rd Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. You ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of our team, you ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team s success. We re all about fostering a supportive environment, and we fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you ll be part of a fast-paced, customer-focused environment, we re committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you re ready to bring your expertise to a place that values your growth and development, we d love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.
Feb 27, 2026
Full time
3rd Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. You ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of our team, you ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team s success. We re all about fostering a supportive environment, and we fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you ll be part of a fast-paced, customer-focused environment, we re committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you re ready to bring your expertise to a place that values your growth and development, we d love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.
IT Talent Solutions
Senior Infrastructure Engineer
IT Talent Solutions Bletchley, Buckinghamshire
Senior Infrastructure Engineer As a Senior Infrastructure Engineer you will be responsible for leading the planning, design, implementation, and maintenance of the organisation's IT infrastructure, including servers, storage systems, networks, and cloud services. This is a hands-on role. You will work closely with the internal IT team and external partners to ensure that the IT infrastructure is secure, reliable, and scalable to meet business needs. You will also play a key role in strategic infrastructure planning and stakeholder management, providing technical expertise and guidance while collaborating with various departments to align IT infrastructure solutions with broader organisational objectives. Join a leading UK brand known for tech-driven transformation Work on cutting-edge infrastructure projects across cloud and on-prem environments Be part of a collaborative and supportive team with real career progression opportunities Hybrid working model based in Milton Keynes Key Responsibilities: Architect and implement enterprise-scale infrastructure solutions Manage hybrid environments across Azure, VMware , and on-prem systems Improve and maintain LAN/WAN, networking, and core security infrastructure Provide expert-level troubleshooting and performance tuning Collaborate with cross-functional teams and senior stakeholders Ensure robust security, disaster recovery, and compliance standards YOU 5+ years of experience in IT infrastructure engineering Strong hands-on skills with Microsoft technologies , including Azure and Windows Server Proven experience with VMware , LAN/WAN networks, and infrastructure security Familiar with cloud and hybrid environments (Azure, AWS, or GCP) Strong understanding of network protocols , firewalls, DNS, VPN, and backup solutions Eligibility to work in the UK is a MUST and you must be based within a commutable distance to Milton Keynes
Feb 27, 2026
Full time
Senior Infrastructure Engineer As a Senior Infrastructure Engineer you will be responsible for leading the planning, design, implementation, and maintenance of the organisation's IT infrastructure, including servers, storage systems, networks, and cloud services. This is a hands-on role. You will work closely with the internal IT team and external partners to ensure that the IT infrastructure is secure, reliable, and scalable to meet business needs. You will also play a key role in strategic infrastructure planning and stakeholder management, providing technical expertise and guidance while collaborating with various departments to align IT infrastructure solutions with broader organisational objectives. Join a leading UK brand known for tech-driven transformation Work on cutting-edge infrastructure projects across cloud and on-prem environments Be part of a collaborative and supportive team with real career progression opportunities Hybrid working model based in Milton Keynes Key Responsibilities: Architect and implement enterprise-scale infrastructure solutions Manage hybrid environments across Azure, VMware , and on-prem systems Improve and maintain LAN/WAN, networking, and core security infrastructure Provide expert-level troubleshooting and performance tuning Collaborate with cross-functional teams and senior stakeholders Ensure robust security, disaster recovery, and compliance standards YOU 5+ years of experience in IT infrastructure engineering Strong hands-on skills with Microsoft technologies , including Azure and Windows Server Proven experience with VMware , LAN/WAN networks, and infrastructure security Familiar with cloud and hybrid environments (Azure, AWS, or GCP) Strong understanding of network protocols , firewalls, DNS, VPN, and backup solutions Eligibility to work in the UK is a MUST and you must be based within a commutable distance to Milton Keynes
Randstad Technologies Recruitment
Service Desk SME
Randstad Technologies Recruitment
Our client is seeking a Senior Desktop & Infrastructure Support Engineer to act as a technical authority within a fast-paced corporate environment. This is a Tier 3 role designed for an expert who thrives on resolving complex escalations, leading infrastructure projects, and mentoring junior talent. The Core Pillars Systems Architecture: Engineer and automate our fleet management using Intune, SCCM, or JAMF . The Automator: Replace manual tasks with PowerShell or Python scripts to build a self-healing environment. Infrastructure Lead: Drive high-stakes projects-from OS migrations to VDI (VMware/Citrix) and security hardening. VIP Technical Partner: Provide "white-glove" solutions for executive leadership and sensitive business functions. Identity & Security: Guardian of Azure AD/Entra ID, Okta, and Group Policy . Your Profile 5+ Years in high-level corporate deskside or systems engineering. Mastery of Windows 10/11, macOS, and the M365 ecosystem. Mindset: You don't just fix symptoms; you perform RCA to kill the root cause. Lead: You enjoy mentoring junior teams and setting the gold standard for SOPs. If you would be interested to apply please drop your updated CV on yogeshwari. com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 27, 2026
Full time
Our client is seeking a Senior Desktop & Infrastructure Support Engineer to act as a technical authority within a fast-paced corporate environment. This is a Tier 3 role designed for an expert who thrives on resolving complex escalations, leading infrastructure projects, and mentoring junior talent. The Core Pillars Systems Architecture: Engineer and automate our fleet management using Intune, SCCM, or JAMF . The Automator: Replace manual tasks with PowerShell or Python scripts to build a self-healing environment. Infrastructure Lead: Drive high-stakes projects-from OS migrations to VDI (VMware/Citrix) and security hardening. VIP Technical Partner: Provide "white-glove" solutions for executive leadership and sensitive business functions. Identity & Security: Guardian of Azure AD/Entra ID, Okta, and Group Policy . Your Profile 5+ Years in high-level corporate deskside or systems engineering. Mastery of Windows 10/11, macOS, and the M365 ecosystem. Mindset: You don't just fix symptoms; you perform RCA to kill the root cause. Lead: You enjoy mentoring junior teams and setting the gold standard for SOPs. If you would be interested to apply please drop your updated CV on yogeshwari. com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Bowdon Associates Limited
IT Project Engineer
Bowdon Associates Limited Chorley, Lancashire
Job Title: IT Project Engineer Location: Chorley Salary: £35,000 - £45,000 We have an exciting opportunity for a IT Project Engineer / 3rd Line IT Support Engineer to join a growing, friendly and dynamic Managed Service Provider (MSP) who deliver support both remotely and in person to Businesses across the UK. The Role of IT Project Engineer The IT Project Engineer / Senior IT Support Engineer is responsible for leading and delivering IT infrastructure projects for multiple clients in a managed services environment. This role combines technical expertise, project management, and client-facing skills to design, implement, and optimize solutions that meet business objectives. Key Responsibilities of the IT Project Engineer Project Leadership: Lead projects from planning through implementation, including cloud migrations, network buildouts, virtualization, and security modernisations. Ensure projects are delivered on time, within scope, and to quality standards. Technical Solution Design: Architect and deploy solutions such as Windows Server, Azure, Microsoft 365, Active Directory, Exchange/O365 migrations, and hybrid cloud environments. Configure and secure network hardware (VPNs, firewalls, routers, switches). Client Engagement: Act as a technical lead and consultant, communicating directly with clients to align technology solutions with business goals. Provide Tier 3 escalation support Documentation & Reporting: Create and maintain comprehensive project documentation, configurations, standards, and SOWs. Provide regular updates to clients and leadership. Security & Compliance: Implement and manage security improvements (MFA, endpoint protection, email filtering, secure remote access). Ensure all solutions adhere to security best practices and compliance requirements. Process Optimization: Identify opportunities for automation and workflow improvements. Implement scripts and tools to enhance efficiency and reliability of IT services. Collaboration: Work closely with internal teams, vendors, and client IT departments to ensure seamless project execution. Mentor junior engineers and contribute to knowledge sharing. Person Specification for the IT Project Engineer Minimum 3 years' experience in an MSP or multi-client environment. Strong background in Microsoft 365, Azure, Windows Server, and network infrastructure. Hands-on experience with virtualization platforms (VMware, Hyper-V), Cisco/Meraki/Fortinet, Intune, and cloud technologies. Proven success leading migrations, upgrades, and implementations independently. Excellent communication, client-facing, and project management skills. Commitment to documentation, continuous learning, and white-glove service. Benefits Career progression opportunities. 23 Days Holiday Company pension Health & wellbeing programme On-site parking Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.
Feb 27, 2026
Full time
Job Title: IT Project Engineer Location: Chorley Salary: £35,000 - £45,000 We have an exciting opportunity for a IT Project Engineer / 3rd Line IT Support Engineer to join a growing, friendly and dynamic Managed Service Provider (MSP) who deliver support both remotely and in person to Businesses across the UK. The Role of IT Project Engineer The IT Project Engineer / Senior IT Support Engineer is responsible for leading and delivering IT infrastructure projects for multiple clients in a managed services environment. This role combines technical expertise, project management, and client-facing skills to design, implement, and optimize solutions that meet business objectives. Key Responsibilities of the IT Project Engineer Project Leadership: Lead projects from planning through implementation, including cloud migrations, network buildouts, virtualization, and security modernisations. Ensure projects are delivered on time, within scope, and to quality standards. Technical Solution Design: Architect and deploy solutions such as Windows Server, Azure, Microsoft 365, Active Directory, Exchange/O365 migrations, and hybrid cloud environments. Configure and secure network hardware (VPNs, firewalls, routers, switches). Client Engagement: Act as a technical lead and consultant, communicating directly with clients to align technology solutions with business goals. Provide Tier 3 escalation support Documentation & Reporting: Create and maintain comprehensive project documentation, configurations, standards, and SOWs. Provide regular updates to clients and leadership. Security & Compliance: Implement and manage security improvements (MFA, endpoint protection, email filtering, secure remote access). Ensure all solutions adhere to security best practices and compliance requirements. Process Optimization: Identify opportunities for automation and workflow improvements. Implement scripts and tools to enhance efficiency and reliability of IT services. Collaboration: Work closely with internal teams, vendors, and client IT departments to ensure seamless project execution. Mentor junior engineers and contribute to knowledge sharing. Person Specification for the IT Project Engineer Minimum 3 years' experience in an MSP or multi-client environment. Strong background in Microsoft 365, Azure, Windows Server, and network infrastructure. Hands-on experience with virtualization platforms (VMware, Hyper-V), Cisco/Meraki/Fortinet, Intune, and cloud technologies. Proven success leading migrations, upgrades, and implementations independently. Excellent communication, client-facing, and project management skills. Commitment to documentation, continuous learning, and white-glove service. Benefits Career progression opportunities. 23 Days Holiday Company pension Health & wellbeing programme On-site parking Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.
Senior Sales Engineer - UK North
ARCTIC WOLF
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. We proudly are a UK Great Place To Work multiple times - 2023, 2024, 2025. Join a company that's not only leading - but also shaping - the future of security operations.The Sales Engineer is the technical backbone of the new business sales organisation and works alongside territory sales executives to evangelise, architect, propose, and demonstrate business value to acquisition customers and partners throughout the sales process. In this position you will be responsible for a newly defined London-area territory paired together with a new business Account Executive. Primary Responsibilities and Duties Provide technical expertise in the form of presentations, demos, POVs and dialog that educates and drives the Arctic Wolf value proposition for prospective customers. Have a passion for new-business acquisition sales and obtaining the technical win throughout the buyer's journey. Be an active participant in discovery conversations with prospective customers to understand their needs and validate alignment with Arctic Wolf solutions. Thoroughly understand and document customer environments including security tooling, network design, authentication, and cloud services. Effectively demonstrate key differentiators by understanding the competitive landscape across endpoint protection, security operations, vulnerability management and cloud security. Be present and have strong contacts in the reseller and MSP channel communities. Participate in activities that drive growth within the territory including webinars, channel enablement, and field marketing events. Mentor new hires in a variety of domains including technical knowledge transfer, demo and presentation best practices, and sales processes. Help foster a culture of knowledge sharing by taking lead and being a highly active participant in communication channels such as Slack, team meetings, and broader enablement efforts. Volunteer for and execute upon company or team-wide initiatives such as process improvement, training, content creation, etc. Key Skills In depth knowledge of infrastructure components including Networking, Identity Management, Cloud Services, Private Cloud and OS Windows/Linux/Mac. Technical understanding of security tools and strategies. E.g., security frameworks, security operations, incident response, SIEM, XDR, EDR/EPP, IPS/IDS/NDR, etc. Ability to articulate and demonstrate the business application and value of the Arctic Wolf technology to all audiences, ranging from technical to executive-level decision makers. Hands-on solution demo & POV capability for endpoint and XDR solutions. Excellent written, verbal, presentation, time management, and attention to detail. Understanding of the entire sales process from qualification to closure through the channel partner experience, with the ability to manage via SFDC and other tools Knowledge and training in MEDDPICC & Technical Win processes. Business Application Experience (e.g., Slack, Salesforce, M365/Office). Ability to publicly speak on behalf of Arctic Wolf in larger forums like tradeshows, webinars, channel enablement sessions. Knowledge in modern application deployment technologies including container and cloud based models. Key Competencies Drive for Results Communication Problem Solving Minimum Qualifications Minimum of 5 years in a customer-facing security technology or service pre-sales engineering role Minimum of 2 years in a role that has experience working with the channel/partner community or worked for a channel/partner Minimum of 3 years supporting, delivering, or designing enterprise IT systems, security focused systems desired Has built and maintained long term relationships with channel and alliance partner resources. Preferred Qualifications CISSP, GCIH, CISA, CISM or other security focused certification(s) AWS Cloud Practitioner, Microsoft Azure AZ-900, VMware VCP/VCAP or other public/private cloud focused certification(s) Demonstrated consistent quota overachievement in previous pre-sales engineering role(s) Our offer: All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leaveWe celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. On-Camera Policy To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration
Feb 18, 2026
Full time
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. We proudly are a UK Great Place To Work multiple times - 2023, 2024, 2025. Join a company that's not only leading - but also shaping - the future of security operations.The Sales Engineer is the technical backbone of the new business sales organisation and works alongside territory sales executives to evangelise, architect, propose, and demonstrate business value to acquisition customers and partners throughout the sales process. In this position you will be responsible for a newly defined London-area territory paired together with a new business Account Executive. Primary Responsibilities and Duties Provide technical expertise in the form of presentations, demos, POVs and dialog that educates and drives the Arctic Wolf value proposition for prospective customers. Have a passion for new-business acquisition sales and obtaining the technical win throughout the buyer's journey. Be an active participant in discovery conversations with prospective customers to understand their needs and validate alignment with Arctic Wolf solutions. Thoroughly understand and document customer environments including security tooling, network design, authentication, and cloud services. Effectively demonstrate key differentiators by understanding the competitive landscape across endpoint protection, security operations, vulnerability management and cloud security. Be present and have strong contacts in the reseller and MSP channel communities. Participate in activities that drive growth within the territory including webinars, channel enablement, and field marketing events. Mentor new hires in a variety of domains including technical knowledge transfer, demo and presentation best practices, and sales processes. Help foster a culture of knowledge sharing by taking lead and being a highly active participant in communication channels such as Slack, team meetings, and broader enablement efforts. Volunteer for and execute upon company or team-wide initiatives such as process improvement, training, content creation, etc. Key Skills In depth knowledge of infrastructure components including Networking, Identity Management, Cloud Services, Private Cloud and OS Windows/Linux/Mac. Technical understanding of security tools and strategies. E.g., security frameworks, security operations, incident response, SIEM, XDR, EDR/EPP, IPS/IDS/NDR, etc. Ability to articulate and demonstrate the business application and value of the Arctic Wolf technology to all audiences, ranging from technical to executive-level decision makers. Hands-on solution demo & POV capability for endpoint and XDR solutions. Excellent written, verbal, presentation, time management, and attention to detail. Understanding of the entire sales process from qualification to closure through the channel partner experience, with the ability to manage via SFDC and other tools Knowledge and training in MEDDPICC & Technical Win processes. Business Application Experience (e.g., Slack, Salesforce, M365/Office). Ability to publicly speak on behalf of Arctic Wolf in larger forums like tradeshows, webinars, channel enablement sessions. Knowledge in modern application deployment technologies including container and cloud based models. Key Competencies Drive for Results Communication Problem Solving Minimum Qualifications Minimum of 5 years in a customer-facing security technology or service pre-sales engineering role Minimum of 2 years in a role that has experience working with the channel/partner community or worked for a channel/partner Minimum of 3 years supporting, delivering, or designing enterprise IT systems, security focused systems desired Has built and maintained long term relationships with channel and alliance partner resources. Preferred Qualifications CISSP, GCIH, CISA, CISM or other security focused certification(s) AWS Cloud Practitioner, Microsoft Azure AZ-900, VMware VCP/VCAP or other public/private cloud focused certification(s) Demonstrated consistent quota overachievement in previous pre-sales engineering role(s) Our offer: All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leaveWe celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. On-Camera Policy To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration

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