About the job Job summary Reporting to the Director General, CDIO, the Director of Resilience provides enterprise leadership across HMRC, ensuring that resilience, business continuity, contingency planning and crisis management are embedded within governance, operations and decision-making across the department. Working closely with the Chief Security Officer, the role forms part of HMRC's wider Security and Resilience leadership arrangements. The Director will lead the Resilience Directorate, responsible for enterprise resilience, business continuity, crisis management and organisational preparedness across HMRC. Job description Strategic Leadership & Accountability Lead and Mature the Operating Model: Provide strategic leadership for business continuity, crisis management and resilience arrangements, ensuring governance and accountability remain effective. Strengthen Organisational Capability: Develop the processes, tools, systems and professional expertise needed to support preparedness and response. Drive Continuous Improvement: Use insight, threat intelligence and lessons learned to strengthen resilience capability and address emerging risks. Promote a Culture of Resilience: Lead engagement and awareness activity to ensure resilience ownership and accountability is embedded across HMRC. Provide Assurance of Maturity: Oversee internal and external assurance activity, including alignment with ISO 22301 and other recognised standards. Crisis Management Leadership: Provide strategic leadership during crisis situations, ensuring effective activation of business continuity, recovery and response arrangements. Command Arrangements: Maintain, develop and oversee Gold, Silver and Bronze command structures, ensuring clear responsibilities, escalation pathways and effective mobilisation of resources. Integrated Resilience Framework: Lead the continued development and embedding of contingency planning, business continuity, disaster recovery and crisis response arrangements. Scenario Planning and Testing: Oversee resilience exercises, playbooks and assurance activity to strengthen organisational readiness and response capability. Business Continuity Assurance: Ensure critical business services are supported by effective and regularly tested continuity arrangements. Strategic Leadership: Provide expert advice and assurance to Ministers, Permanent Secretaries, ExCom and the HMRC Board on resilience risks, preparedness and organisational capability. Strategic Influence and Collaboration: The Director of Resilience operates at the strategic centre of HMRC's resilience capability, providing expert advice and assurance to senior leaders and governance forums. Internal Influence: Work with Ministers, Permanent Secretaries, ExCom, the HMRC Board and senior leaders across lines of business to embed resilience within strategic planning, operational delivery and enterprise risk management. External Collaboration: Represent HMRC in cross-government resilience and crisis management forums, building trusted relationships with government departments, agencies, suppliers and delivery partners and contributing to wider resilience capability across government. Communication and Impact: Translate complex resilience issues into clear, credible advice that supports effective decision-making before, during and after disruption. Person specification The successful applicant will need to demonstrate the right senior-level experience, relevant qualifications and effective delivery against the following essential criteria: Strategic Leadership and Delivery: Proven ability to lead complex organisations through change and deliver sustainable outcomes across organisational boundaries. Resilience, Crisis, Contingency and Continuity Leadership: Experience of leading resilience, crisis management, business continuity or recovery arrangements in a complex operational environment. Building Organisational Capability: Experience of strengthening organisational capability through planning, preparedness, assurance, continuous improvement and organisational learning. Stakeholder Engagement and Influence: Exceptional communication and influencing skills, with the ability to build credibility and secure commitment from Ministers, boards, senior leaders, operational teams and external partners. Government and External Collaboration: Experience of building effective partnerships across government, industry and external organisations to deliver strategic outcomes. Qualifications, Frameworks and Assurance: Relevant professional qualifications, or equivalent expertise, and knowledge of recognised resilience, continuity, risk management or assurance frameworks. Benefits Alongside your salary of £105,000, HM Revenue and Customs contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits. When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector. Please visit Civil Service Pension Scheme for more information. Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years' service (allowance pro-rata for part-time colleagues). This is complemented by one days paid privilege leave to mark the King's Birthday and is in addition to your public holidays. Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress. Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Selection Panel Tony Poulter Civil Service Commissioner & Chair Daljit Rehal, HMRC Director General CDIO / vacancy holder Helen Pickles, HMRC Chief People Officer & Director General, People and Place Group Myrtle Lloyd, Director General, Customer Services Group, HMRC Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview. HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification. Due Diligence Candidates should declare any perceived conflicts of interest at application, and this may be discussed with you at interview. Informal Conversation Shortlisted candidates will have the opportunity to speak to the vacancy holder or nominated senior leader. This is an informal discussion to allow you to learn more about the role and is not part of the assessment process. Assessment If shortlisted, you will take part in the following assessments: Individual Leadership Assessment - a combination of psychometric assessments. Staff Engagement Exercise - a presentation and Q&A with a representative staff group from across HMRC. Assessments are designed to support the panel's decision-making and highlight areas for further exploration at interview. They do not result in a pass or fail decision. Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation; further information will be issued in advance. Interviews are expected to take place in person in London. Offer and Feedback Unfortunately, due to the anticipated number of applicants for this role, we are unable to provide feedback to those not successful at shortlist stage. Candidates who are shortlisted and attend an interview will be offered feedback from a member of the interview panel. We will also send you a copy of the report for any assessment you have undergone. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Reporting to the Director General, CDIO, the Director of Resilience provides enterprise leadership across HMRC, ensuring that resilience, business continuity, contingency planning and crisis management are embedded within governance, operations and decision-making across the department. Working closely with the Chief Security Officer, the role forms part of HMRC's wider Security and Resilience leadership arrangements. The Director will lead the Resilience Directorate, responsible for enterprise resilience, business continuity, crisis management and organisational preparedness across HMRC. Job description Strategic Leadership & Accountability Lead and Mature the Operating Model: Provide strategic leadership for business continuity, crisis management and resilience arrangements, ensuring governance and accountability remain effective. Strengthen Organisational Capability: Develop the processes, tools, systems and professional expertise needed to support preparedness and response. Drive Continuous Improvement: Use insight, threat intelligence and lessons learned to strengthen resilience capability and address emerging risks. Promote a Culture of Resilience: Lead engagement and awareness activity to ensure resilience ownership and accountability is embedded across HMRC. Provide Assurance of Maturity: Oversee internal and external assurance activity, including alignment with ISO 22301 and other recognised standards. Crisis Management Leadership: Provide strategic leadership during crisis situations, ensuring effective activation of business continuity, recovery and response arrangements. Command Arrangements: Maintain, develop and oversee Gold, Silver and Bronze command structures, ensuring clear responsibilities, escalation pathways and effective mobilisation of resources. Integrated Resilience Framework: Lead the continued development and embedding of contingency planning, business continuity, disaster recovery and crisis response arrangements. Scenario Planning and Testing: Oversee resilience exercises, playbooks and assurance activity to strengthen organisational readiness and response capability. Business Continuity Assurance: Ensure critical business services are supported by effective and regularly tested continuity arrangements. Strategic Leadership: Provide expert advice and assurance to Ministers, Permanent Secretaries, ExCom and the HMRC Board on resilience risks, preparedness and organisational capability. Strategic Influence and Collaboration: The Director of Resilience operates at the strategic centre of HMRC's resilience capability, providing expert advice and assurance to senior leaders and governance forums. Internal Influence: Work with Ministers, Permanent Secretaries, ExCom, the HMRC Board and senior leaders across lines of business to embed resilience within strategic planning, operational delivery and enterprise risk management. External Collaboration: Represent HMRC in cross-government resilience and crisis management forums, building trusted relationships with government departments, agencies, suppliers and delivery partners and contributing to wider resilience capability across government. Communication and Impact: Translate complex resilience issues into clear, credible advice that supports effective decision-making before, during and after disruption. Person specification The successful applicant will need to demonstrate the right senior-level experience, relevant qualifications and effective delivery against the following essential criteria: Strategic Leadership and Delivery: Proven ability to lead complex organisations through change and deliver sustainable outcomes across organisational boundaries. Resilience, Crisis, Contingency and Continuity Leadership: Experience of leading resilience, crisis management, business continuity or recovery arrangements in a complex operational environment. Building Organisational Capability: Experience of strengthening organisational capability through planning, preparedness, assurance, continuous improvement and organisational learning. Stakeholder Engagement and Influence: Exceptional communication and influencing skills, with the ability to build credibility and secure commitment from Ministers, boards, senior leaders, operational teams and external partners. Government and External Collaboration: Experience of building effective partnerships across government, industry and external organisations to deliver strategic outcomes. Qualifications, Frameworks and Assurance: Relevant professional qualifications, or equivalent expertise, and knowledge of recognised resilience, continuity, risk management or assurance frameworks. Benefits Alongside your salary of £105,000, HM Revenue and Customs contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits. When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector. Please visit Civil Service Pension Scheme for more information. Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years' service (allowance pro-rata for part-time colleagues). This is complemented by one days paid privilege leave to mark the King's Birthday and is in addition to your public holidays. Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress. Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Selection Panel Tony Poulter Civil Service Commissioner & Chair Daljit Rehal, HMRC Director General CDIO / vacancy holder Helen Pickles, HMRC Chief People Officer & Director General, People and Place Group Myrtle Lloyd, Director General, Customer Services Group, HMRC Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview. HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification. Due Diligence Candidates should declare any perceived conflicts of interest at application, and this may be discussed with you at interview. Informal Conversation Shortlisted candidates will have the opportunity to speak to the vacancy holder or nominated senior leader. This is an informal discussion to allow you to learn more about the role and is not part of the assessment process. Assessment If shortlisted, you will take part in the following assessments: Individual Leadership Assessment - a combination of psychometric assessments. Staff Engagement Exercise - a presentation and Q&A with a representative staff group from across HMRC. Assessments are designed to support the panel's decision-making and highlight areas for further exploration at interview. They do not result in a pass or fail decision. Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation; further information will be issued in advance. Interviews are expected to take place in person in London. Offer and Feedback Unfortunately, due to the anticipated number of applicants for this role, we are unable to provide feedback to those not successful at shortlist stage. Candidates who are shortlisted and attend an interview will be offered feedback from a member of the interview panel. We will also send you a copy of the report for any assessment you have undergone. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years . click apply for full job details
Carlisle Support Servicesis looking a HR Director who will lead the operational people agenda across the business, ensuring the delivery of a high-quality, responsive and commercially focused employee relations service. Reporting to the COO and sitting on the Senior Management Team, the role will lead all day-to-day HR operations, employee relations, vetting, HR advisory and HR business partnering activities. The HR Director will act as the organisation's Data Protection Officer lead, lead union engagement, oversee all TUPE activity, ensure compliance with evolving employment legislation including the Employment Rights Bill, and build a people function capable of supporting growth, acquisitions and organisational change. The HRD will work with the COO in developing a robust integrated plan for the delivery of the recruitment and training across the business Your core role will include but not be limited to the following activities: Lead the People, Vetting, HR Advisory and HR Business Partnering teams. Drive a consistent, high-quality employee relations service across the business. Ensure HR policies, procedures and employee lifecycle processes are robust, efficient and legally compliant. Lead implementation of changes arising from UK employment legislation and employee rights reforms. Ensure employment contracts, handbooks and associated documentation remain compliant and fit for purpose. Lead all incoming and outgoing TUPE projects and associated consultation activity. Act as executive lead for union engagement and collective consultation activities. Provide strategic oversight for data protection governance and DPO responsibilities. Support acquisitions, mobilisation and integration projects from a people perspective. Deliver HR metrics, workforce reporting and risk management information to the SMT and Board. Develop a scalable people operating model aligned to Carlisle's growth strategy. Coach operational leaders on people management, culture and workforce risk. Removal of manual processes and introduction of integrated systems and processes across all processes Lead on DPO responsibilities To lead advisors on equality and diversity issues To work with the Business to ensure that the performance management process is aligned with the strategic needs and policies of Carlisle Reduction in unresolved ER cases and case duration. Reduction in suspension pay Reduction in employment tribunals Legislative compliance including Employment Rights Bill changes. Successful delivery of all TUPE consultations and transfers. Strong union and employee representative relationships. Audit-ready HR and employee records. Scalable HR structure supporting business acquisitions and growth. A good understanding of GDPR. The flexibility to work outside normal office hours may be required from time-to-time, and willingness to travel across the UK to ensure HR are strategically represented in all areas of our business. The ideal candidate Senior HR leadership experience in a multi-site operational environment. Experience preferably in a support services / facilities environment - desirable Extensive employee relations expertise. Proven TUPE experience. Strong knowledge of UK employment law and upcoming legislative changes. Experience managing union relationships. Experience leading HR transformation and organisational growth. CIPD Level 7 qualified or equivalent. The benefits Health and Wellbeing Plans Discounts and Cashbacks Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme Bonus Life Assurance Private Medical Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Le Shuttle, Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and many more. Carlisle currently employees over 8,500 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Aug 24, 2026
Full time
Carlisle Support Servicesis looking a HR Director who will lead the operational people agenda across the business, ensuring the delivery of a high-quality, responsive and commercially focused employee relations service. Reporting to the COO and sitting on the Senior Management Team, the role will lead all day-to-day HR operations, employee relations, vetting, HR advisory and HR business partnering activities. The HR Director will act as the organisation's Data Protection Officer lead, lead union engagement, oversee all TUPE activity, ensure compliance with evolving employment legislation including the Employment Rights Bill, and build a people function capable of supporting growth, acquisitions and organisational change. The HRD will work with the COO in developing a robust integrated plan for the delivery of the recruitment and training across the business Your core role will include but not be limited to the following activities: Lead the People, Vetting, HR Advisory and HR Business Partnering teams. Drive a consistent, high-quality employee relations service across the business. Ensure HR policies, procedures and employee lifecycle processes are robust, efficient and legally compliant. Lead implementation of changes arising from UK employment legislation and employee rights reforms. Ensure employment contracts, handbooks and associated documentation remain compliant and fit for purpose. Lead all incoming and outgoing TUPE projects and associated consultation activity. Act as executive lead for union engagement and collective consultation activities. Provide strategic oversight for data protection governance and DPO responsibilities. Support acquisitions, mobilisation and integration projects from a people perspective. Deliver HR metrics, workforce reporting and risk management information to the SMT and Board. Develop a scalable people operating model aligned to Carlisle's growth strategy. Coach operational leaders on people management, culture and workforce risk. Removal of manual processes and introduction of integrated systems and processes across all processes Lead on DPO responsibilities To lead advisors on equality and diversity issues To work with the Business to ensure that the performance management process is aligned with the strategic needs and policies of Carlisle Reduction in unresolved ER cases and case duration. Reduction in suspension pay Reduction in employment tribunals Legislative compliance including Employment Rights Bill changes. Successful delivery of all TUPE consultations and transfers. Strong union and employee representative relationships. Audit-ready HR and employee records. Scalable HR structure supporting business acquisitions and growth. A good understanding of GDPR. The flexibility to work outside normal office hours may be required from time-to-time, and willingness to travel across the UK to ensure HR are strategically represented in all areas of our business. The ideal candidate Senior HR leadership experience in a multi-site operational environment. Experience preferably in a support services / facilities environment - desirable Extensive employee relations expertise. Proven TUPE experience. Strong knowledge of UK employment law and upcoming legislative changes. Experience managing union relationships. Experience leading HR transformation and organisational growth. CIPD Level 7 qualified or equivalent. The benefits Health and Wellbeing Plans Discounts and Cashbacks Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme Bonus Life Assurance Private Medical Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Le Shuttle, Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and many more. Carlisle currently employees over 8,500 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
About the job Job summary The Deputy Director, Head of AI Assurance will lead HMRC's approach to assuring the responsible, safe and effective deployment of AI across the organisation. The role will provide strategic leadership for the AI assurance function within the Chief AI Office (CAIO), ensuring that AI activity across HMRC is aligned to organisational priorities, meets clear governance and assurance expectations, and can progress at pace within appropriate guardrails. The post holder will not replace existing specialist functions such as data protection, cyber security, legal, commercial, architecture, risk or ethics. Instead, they will act as the senior alignment point for AI assurance, bringing together the right expertise at the right point in the lifecycle and ensuring that teams receive clear, proportionate and practical assurance advice. Job description Lead the development and operation of HMRC's AI assurance approach, ensuring that central, local and federated AI activity meets a consistent assurance bar. Establish clear assurance routes for AI use cases, from early idea through experimentation, deployment, scaling and live service. Provide senior oversight of AI assurance decisions, ensuring that risks, mitigations, dependencies and decisions are recorded, evidenced and traceable. Contribute to development of AI Agents to support delivery of effective assurance across the enterprise. Work with senior colleagues across HMRC to embed proportionate assurance into existing governance, delivery, security, data, commercial and change processes. Lead the AI assurance team, setting priorities, allocating work and ensuring a coherent service to delivery teams and business areas. Ensure assurance activity supports responsible acceleration rather than unnecessary delay, helping teams understand what is required to progress safely. Maintain a single view of material AI assurance issues, risks, themes and decisions, escalating where appropriate to the Chief AI Officer and relevant governance forums. Oversee the development of reusable assurance products, including checklists, evidence packs, decision templates, guidance and playbooks. Build strong working relationships with existing HMRC specialists in security, data protection, data governance, legal, ethics, commercial, architecture, risk and internal audit. Support external confidence in HMRC's use of AI by ensuring transparency, audit readiness and clear evidence of responsible redeployment. Represent HMRC in cross-government AI assurance, governance and professional communities, helping shape emerging standards, frameworks and best practice for responsible AI adoption. Person specification Experience of leading governance, assurance, risk, compliance or delivery functions in a complex organisation, with accountability for delivering effective outcomes in high-profile or sensitive environments. Experience of AI, data science, digital transformation, automation or emerging technology governance, including applying proportionate assurance approaches to innovative and fast-moving technology delivery. Strong ability to interpret complex policy, technical, ethical and risk issues, and translate them into clear, practical guidance that supports safe and effective delivery. Demonstrable ability to build effective relationships across organisational boundaries, influence senior stakeholders, and align diverse interests to achieve pragmatic decisions and outcomes. Excellent judgement and decision-making skills, including the ability to balance pace, innovation, risk, proportionality, regulatory requirements and public trust. Proven leadership and communication skills, including the ability to build and lead high-performing expert teams and to communicate complex issues clearly and succinctly to senior leaders and non-technical audiences. Benefits Alongside your salary of £86,000, HM Revenue and Customs contributes £24,914 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details For full selection process details please see attached Candidate Pack Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Daniel White Email : Recruitment team Email : Further information Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary The Deputy Director, Head of AI Assurance will lead HMRC's approach to assuring the responsible, safe and effective deployment of AI across the organisation. The role will provide strategic leadership for the AI assurance function within the Chief AI Office (CAIO), ensuring that AI activity across HMRC is aligned to organisational priorities, meets clear governance and assurance expectations, and can progress at pace within appropriate guardrails. The post holder will not replace existing specialist functions such as data protection, cyber security, legal, commercial, architecture, risk or ethics. Instead, they will act as the senior alignment point for AI assurance, bringing together the right expertise at the right point in the lifecycle and ensuring that teams receive clear, proportionate and practical assurance advice. Job description Lead the development and operation of HMRC's AI assurance approach, ensuring that central, local and federated AI activity meets a consistent assurance bar. Establish clear assurance routes for AI use cases, from early idea through experimentation, deployment, scaling and live service. Provide senior oversight of AI assurance decisions, ensuring that risks, mitigations, dependencies and decisions are recorded, evidenced and traceable. Contribute to development of AI Agents to support delivery of effective assurance across the enterprise. Work with senior colleagues across HMRC to embed proportionate assurance into existing governance, delivery, security, data, commercial and change processes. Lead the AI assurance team, setting priorities, allocating work and ensuring a coherent service to delivery teams and business areas. Ensure assurance activity supports responsible acceleration rather than unnecessary delay, helping teams understand what is required to progress safely. Maintain a single view of material AI assurance issues, risks, themes and decisions, escalating where appropriate to the Chief AI Officer and relevant governance forums. Oversee the development of reusable assurance products, including checklists, evidence packs, decision templates, guidance and playbooks. Build strong working relationships with existing HMRC specialists in security, data protection, data governance, legal, ethics, commercial, architecture, risk and internal audit. Support external confidence in HMRC's use of AI by ensuring transparency, audit readiness and clear evidence of responsible redeployment. Represent HMRC in cross-government AI assurance, governance and professional communities, helping shape emerging standards, frameworks and best practice for responsible AI adoption. Person specification Experience of leading governance, assurance, risk, compliance or delivery functions in a complex organisation, with accountability for delivering effective outcomes in high-profile or sensitive environments. Experience of AI, data science, digital transformation, automation or emerging technology governance, including applying proportionate assurance approaches to innovative and fast-moving technology delivery. Strong ability to interpret complex policy, technical, ethical and risk issues, and translate them into clear, practical guidance that supports safe and effective delivery. Demonstrable ability to build effective relationships across organisational boundaries, influence senior stakeholders, and align diverse interests to achieve pragmatic decisions and outcomes. Excellent judgement and decision-making skills, including the ability to balance pace, innovation, risk, proportionality, regulatory requirements and public trust. Proven leadership and communication skills, including the ability to build and lead high-performing expert teams and to communicate complex issues clearly and succinctly to senior leaders and non-technical audiences. Benefits Alongside your salary of £86,000, HM Revenue and Customs contributes £24,914 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details For full selection process details please see attached Candidate Pack Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Daniel White Email : Recruitment team Email : Further information Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission . click apply for full job details
Job Title: Customer Relationship Officer - Complaints Specialism Pay Rates: 21.53/hr (PAYE) 29.01/hr (Umbrella) Start : ASAP Length : 3 Months Location: Hackney E8 On Site - 5 Days a week in office We are seeking an adaptable Customer Relationship Officer to manage Stage 1 complaints and customer enquiries within a high-volume council setting. You will act as the crucial first point of contact, balancing multiple inbound communication channels while maintaining exceptional customer care standards. Key Responsibilities Call Handling: Answer dedicated complaints line calls with a cool, clear, and highly professional phone manner. Mediate and de-escalate sensitive customer issues before they turn into formal complaints. Inbox & Webform Management: Manage the busy complaints inbox alongside incoming webforms, ensuring enquiries are accurately logged and triaged. System Management: Log, route, and track cases through the OneCase complaints management system (corporate complaints database). Cross-Department Triage: Liaise with managers across council directorates to gather evidence, combine complex multi-service responses into single answers, and ensure performance targets are met. Quality Assurance: Review and quality-check draft Stage 1 responses to ensure answers are clear, accurate, and aligned with council standards. Multitasking: Balance competing priorities under pressure while maintaining accurate records and meeting statutory deadlines. Requirements & Experience Experience: Minimum 2 years of direct experience handling customer complaints and investigations. Local authority or public sector background is highly desirable. Communication: Outstanding verbal and written communication skills with the ability to convey difficult information with empathy and tact. Technical Skills: Strong proficiency with complaints management databases (OneCase experience preferred) and standard Microsoft Office suites. Mindset: A calm, flexible problem-solver with a knack for negotiating resolutions between dynamic service teams and dissatisfied customers. Education: Minimum GCSE standard in English and Maths. Due to the high volume of applications, only successful candidates will be contacted. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Aug 24, 2026
Seasonal
Job Title: Customer Relationship Officer - Complaints Specialism Pay Rates: 21.53/hr (PAYE) 29.01/hr (Umbrella) Start : ASAP Length : 3 Months Location: Hackney E8 On Site - 5 Days a week in office We are seeking an adaptable Customer Relationship Officer to manage Stage 1 complaints and customer enquiries within a high-volume council setting. You will act as the crucial first point of contact, balancing multiple inbound communication channels while maintaining exceptional customer care standards. Key Responsibilities Call Handling: Answer dedicated complaints line calls with a cool, clear, and highly professional phone manner. Mediate and de-escalate sensitive customer issues before they turn into formal complaints. Inbox & Webform Management: Manage the busy complaints inbox alongside incoming webforms, ensuring enquiries are accurately logged and triaged. System Management: Log, route, and track cases through the OneCase complaints management system (corporate complaints database). Cross-Department Triage: Liaise with managers across council directorates to gather evidence, combine complex multi-service responses into single answers, and ensure performance targets are met. Quality Assurance: Review and quality-check draft Stage 1 responses to ensure answers are clear, accurate, and aligned with council standards. Multitasking: Balance competing priorities under pressure while maintaining accurate records and meeting statutory deadlines. Requirements & Experience Experience: Minimum 2 years of direct experience handling customer complaints and investigations. Local authority or public sector background is highly desirable. Communication: Outstanding verbal and written communication skills with the ability to convey difficult information with empathy and tact. Technical Skills: Strong proficiency with complaints management databases (OneCase experience preferred) and standard Microsoft Office suites. Mindset: A calm, flexible problem-solver with a knack for negotiating resolutions between dynamic service teams and dissatisfied customers. Education: Minimum GCSE standard in English and Maths. Due to the high volume of applications, only successful candidates will be contacted. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
The Role Aberystwyth University is seeking a reliable and innovative individual who will be responsible for the strategic management, development and operation of the University's estates and facilities portfolio. The postholder will report directly to the Chief Operating Officer and will be a member of the Professional Services Senior Leadership Team. They will provide strategic leadership and operational management of the Aberystwyth University's estate, facilities, and property portfolio, ensuring that buildings, grounds, infrastructure, and associated services support the University's academic mission, student experience and long-term strategic objectives. The postholder will lead the planning, development, maintenance and sustainability of the University's physical assets while ensuring compliance, value for money and excellent customer service. The successful candidate will manage a team who are responsible for maintaining and developing the university's estate while supporting the institution's strategy and broader objectives. The Head of Estates will also contribute to the leadership and development of the University as a senior leader. The University's site includes a mix of Grade 1, Grade 2 and 1960s concrete structure buildings, including unique developments, such as the Old College project. As part of the wider portfolio there are various smaller residential properties, farms and other external assets which will be the responsibility of the postholder to maintain and plan major maintenance to ensure compliance and operational effectiveness. To make an informal enquiry, please contact Gwawr Taylor, Chief Operating Officer at . Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check(DBS)check. Appointments are normally made within 4 - 8 weeks of the closing date. What you'll do This job description is subject to review and amendment in the light of the changing needs of the University, to provide appropriate development opportunities and/or the addition of any other reasonable duties. Main Responsibilities Lead and implement the Estates Infrastructure plan to meet the current and future needs of the University, and present the strategy and vision to key stakeholders; Strategic leadership for space utilisation, enhancing teaching, research and professional services operational spaces; To promote, develop and embed environmental sustainability across sites, buildings and operations to support delivery of the University's sustainability goals; Play a lead role in developing and managing delivery of capital projects programme; Provide strategic leadership on the delivery and operationalisation of the Old College development as client representative and trusted advisor, reporting and providing assurance to the University Executive and University Council, as required; Advise senior management on estates-related risks, opportunities and investment priorities; Manage the University's hard facilities functions including, but not exclusively, utilities, gas, plumbing, heating, lighting, electrical, mechanical, and fire safety systems, ensuring all university assets are safe, compliant and fit for purpose; Oversee and deliver a schedule of planned preventative maintenance alongside providing reactive maintenance; Drive continuous improvement in service standards and operational efficiency; Manage the University's soft facilities function including security, statutory compliance, cleaners, caretakers, grounds, porters, post and print room. Lead multidisciplinary teams across the Estates and Facilities portfolio, ensuring a high-performing, customer-focused culture, which operates effectively and efficiently; Ensure compliance with regulatory requirements and health & safety standards across all areas of their responsibility and ensure work is prioritised based on appropriate risk assessments. Ensure appropriate arrangements are in place for business continuity, emergency response and resilience of the University's estate and infrastructure To be committed to the University's Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post. To be committed to your own development and that of your staff through the effective use of the University's Effective Contribution Scheme. Any other reasonable duties requested commensurate with the grade of this role. Who you are - Qualifications, Experience, Knowledge and Skills required Essential A proven track record of successfully managing a complex estate, including maintenance, renovations and capital projects. A relevant professional qualification (e.g. in engineering/as a quantity surveyor) or equivalent experience. Experience and knowledge of Public Sector Regulations including tendering, procurement, costing and liaison with contractors and professional consultants in relation to buildings projects. Strong financial acumen and experience in budgeting, financial planning and resource allocation. Excellent leadership and team management skills, with the ability to motivate and inspire staff. Knowledge of health & safety regulations, building codes and compliance requirements. Excellent communication, negotiation and interpersonal skills. A strategic mindset with the ability to think creatively and problem-solve effectively. A genuine commitment to sustainability and stewardship and development of a historic site to meet the needs of a University community. Commitment to promoting diversity, equality and inclusion within the workplace An ability to understand the bilingual nature of the University and an awareness of the procedures in place to support working bilingually. Desirable Knowledge and understanding of heritage buildings. Familiarity with an educational and farming setting. Oral (spoken) and Written Welsh Level B2, or a willingness to learn. More information on Welsh Language Levels can be found at: To promote a flexible workforce, the University will consider individuals seeking full time, part time, job share, or term time only working arrangements. Benefits Flexible working policy Hybrid Working 36.5 - hour week for full-time roles Generous leave entitlements - 27 days annual leave plus bank holidays and university closed days Commitment to Professional Development Enhanced contribution to our workplace pension schemes Staff recognition and reward schemes Opportunity to learn the Welsh language for free Staff relocation bursary Maternity, Paternity, Parental and Adoption Leave Staff discount for gym facilities, hospitality, and retail on campus. Please keep reading Aberystwyth University generally supports hybrid working, allowing a mix of office-based and remote working for suitable roles to enhance flexibility and productivity. Job descriptions typically detail a primary work location alongside opportunities for flexible, remote, or home-based work, subject to service needs and manager approval. We welcome applicants from all backgrounds and communities and, those that are currently underrepresented in our workforce. This includes but is not limited to Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates. We are a Bilingual Institution which complies with the Welsh Language Standards and is committed to Equal Opportunities. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Employment Visa We welcome international applicants who are eligible for sponsorship under the Skilled Worker Route. Under the points-based system, this role meets the criteria to be sponsored by AU for an SWR application. Please be advised that AU will only support the Certificate of Sponsorship for any employment visas and will not support the payment of the employment visa for the offered candidate and/or dependants. Any prospective candidates coming to work for AU under the SWR will require a minimum of 70 points, made up of the following: Skilled Worker Route Points-Based System Points Meets (Yes / No) Mandatory / Non-tradeable Criteria (50 points) - A job offer from a UK licensed sponsor - 20 points - Yes Job is above the minimum sponsorable skill level - 20 points - Yes Appointed candidate to have appropriate knowledge of the English language - 10 points - Yes Total = 50 points Tradeable Criteria (dependent on candidate appointed) Salary meets minimum threshold - 20 points The candidate holds a PhD in a subject relevant to the job - 10 points The candidate holds a PhD in a STEM subject relevant to the job - 20 points The advertised role is on the UK Shortage Occupation List (SOL) - 20 points A national of a majority English speaking country Having an academic degree taught in English (if an overseas degree, must be verified by NARIC) Completing and passing an English language test at Level B1 or above. For more information, please visit:
Aug 24, 2026
Full time
The Role Aberystwyth University is seeking a reliable and innovative individual who will be responsible for the strategic management, development and operation of the University's estates and facilities portfolio. The postholder will report directly to the Chief Operating Officer and will be a member of the Professional Services Senior Leadership Team. They will provide strategic leadership and operational management of the Aberystwyth University's estate, facilities, and property portfolio, ensuring that buildings, grounds, infrastructure, and associated services support the University's academic mission, student experience and long-term strategic objectives. The postholder will lead the planning, development, maintenance and sustainability of the University's physical assets while ensuring compliance, value for money and excellent customer service. The successful candidate will manage a team who are responsible for maintaining and developing the university's estate while supporting the institution's strategy and broader objectives. The Head of Estates will also contribute to the leadership and development of the University as a senior leader. The University's site includes a mix of Grade 1, Grade 2 and 1960s concrete structure buildings, including unique developments, such as the Old College project. As part of the wider portfolio there are various smaller residential properties, farms and other external assets which will be the responsibility of the postholder to maintain and plan major maintenance to ensure compliance and operational effectiveness. To make an informal enquiry, please contact Gwawr Taylor, Chief Operating Officer at . Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check(DBS)check. Appointments are normally made within 4 - 8 weeks of the closing date. What you'll do This job description is subject to review and amendment in the light of the changing needs of the University, to provide appropriate development opportunities and/or the addition of any other reasonable duties. Main Responsibilities Lead and implement the Estates Infrastructure plan to meet the current and future needs of the University, and present the strategy and vision to key stakeholders; Strategic leadership for space utilisation, enhancing teaching, research and professional services operational spaces; To promote, develop and embed environmental sustainability across sites, buildings and operations to support delivery of the University's sustainability goals; Play a lead role in developing and managing delivery of capital projects programme; Provide strategic leadership on the delivery and operationalisation of the Old College development as client representative and trusted advisor, reporting and providing assurance to the University Executive and University Council, as required; Advise senior management on estates-related risks, opportunities and investment priorities; Manage the University's hard facilities functions including, but not exclusively, utilities, gas, plumbing, heating, lighting, electrical, mechanical, and fire safety systems, ensuring all university assets are safe, compliant and fit for purpose; Oversee and deliver a schedule of planned preventative maintenance alongside providing reactive maintenance; Drive continuous improvement in service standards and operational efficiency; Manage the University's soft facilities function including security, statutory compliance, cleaners, caretakers, grounds, porters, post and print room. Lead multidisciplinary teams across the Estates and Facilities portfolio, ensuring a high-performing, customer-focused culture, which operates effectively and efficiently; Ensure compliance with regulatory requirements and health & safety standards across all areas of their responsibility and ensure work is prioritised based on appropriate risk assessments. Ensure appropriate arrangements are in place for business continuity, emergency response and resilience of the University's estate and infrastructure To be committed to the University's Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post. To be committed to your own development and that of your staff through the effective use of the University's Effective Contribution Scheme. Any other reasonable duties requested commensurate with the grade of this role. Who you are - Qualifications, Experience, Knowledge and Skills required Essential A proven track record of successfully managing a complex estate, including maintenance, renovations and capital projects. A relevant professional qualification (e.g. in engineering/as a quantity surveyor) or equivalent experience. Experience and knowledge of Public Sector Regulations including tendering, procurement, costing and liaison with contractors and professional consultants in relation to buildings projects. Strong financial acumen and experience in budgeting, financial planning and resource allocation. Excellent leadership and team management skills, with the ability to motivate and inspire staff. Knowledge of health & safety regulations, building codes and compliance requirements. Excellent communication, negotiation and interpersonal skills. A strategic mindset with the ability to think creatively and problem-solve effectively. A genuine commitment to sustainability and stewardship and development of a historic site to meet the needs of a University community. Commitment to promoting diversity, equality and inclusion within the workplace An ability to understand the bilingual nature of the University and an awareness of the procedures in place to support working bilingually. Desirable Knowledge and understanding of heritage buildings. Familiarity with an educational and farming setting. Oral (spoken) and Written Welsh Level B2, or a willingness to learn. More information on Welsh Language Levels can be found at: To promote a flexible workforce, the University will consider individuals seeking full time, part time, job share, or term time only working arrangements. Benefits Flexible working policy Hybrid Working 36.5 - hour week for full-time roles Generous leave entitlements - 27 days annual leave plus bank holidays and university closed days Commitment to Professional Development Enhanced contribution to our workplace pension schemes Staff recognition and reward schemes Opportunity to learn the Welsh language for free Staff relocation bursary Maternity, Paternity, Parental and Adoption Leave Staff discount for gym facilities, hospitality, and retail on campus. Please keep reading Aberystwyth University generally supports hybrid working, allowing a mix of office-based and remote working for suitable roles to enhance flexibility and productivity. Job descriptions typically detail a primary work location alongside opportunities for flexible, remote, or home-based work, subject to service needs and manager approval. We welcome applicants from all backgrounds and communities and, those that are currently underrepresented in our workforce. This includes but is not limited to Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates. We are a Bilingual Institution which complies with the Welsh Language Standards and is committed to Equal Opportunities. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Employment Visa We welcome international applicants who are eligible for sponsorship under the Skilled Worker Route. Under the points-based system, this role meets the criteria to be sponsored by AU for an SWR application. Please be advised that AU will only support the Certificate of Sponsorship for any employment visas and will not support the payment of the employment visa for the offered candidate and/or dependants. Any prospective candidates coming to work for AU under the SWR will require a minimum of 70 points, made up of the following: Skilled Worker Route Points-Based System Points Meets (Yes / No) Mandatory / Non-tradeable Criteria (50 points) - A job offer from a UK licensed sponsor - 20 points - Yes Job is above the minimum sponsorable skill level - 20 points - Yes Appointed candidate to have appropriate knowledge of the English language - 10 points - Yes Total = 50 points Tradeable Criteria (dependent on candidate appointed) Salary meets minimum threshold - 20 points The candidate holds a PhD in a subject relevant to the job - 10 points The candidate holds a PhD in a STEM subject relevant to the job - 20 points The advertised role is on the UK Shortage Occupation List (SOL) - 20 points A national of a majority English speaking country Having an academic degree taught in English (if an overseas degree, must be verified by NARIC) Completing and passing an English language test at Level B1 or above. For more information, please visit:
Position: Retail Security Officer Location: Chichester Pay Rate: £14.20 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T201) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Aug 23, 2026
Full time
Position: Retail Security Officer Location: Chichester Pay Rate: £14.20 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T201) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Position: Retail Security Officer Location: Bournemouth Pay Rate: £15.60 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work As a Retail Security Officer your duties include: - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join today and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T71) Our client are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Aug 23, 2026
Full time
Position: Retail Security Officer Location: Bournemouth Pay Rate: £15.60 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work As a Retail Security Officer your duties include: - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join today and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T71) Our client are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
We don't just believe in better. We make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Team Overview: Sky Data are responsible for a variety of enterprise technologies and people that are integral to Sky's Information Systems. We lead the way in many areas of technology, from delivering daily business critical corporate reports, to providing an elite data science and analytics platform for hundreds of users providing key insights on Sky's customers, products and viewing content. Delivering solutions for new products and initiatives is what we do, every single day. We then support these solutions for their lifetime in Sky, to an impeccably high standard 24 hours a day 365 days of the year. As an IT Audit Manager, you would be joining a dynamic, highly motivated technology team. What you'll do: Manage all Internal and External audit work performed across Sky Data ensuring that all queries raised are addressed and evidence requested is provided in a timely manner Track all audit findings raised and ensure that updates and evidence is provided to the relevant auditors until the findings have been closed Carry out control activity on a weekly basis and raising any issues required as a result of this work Conduct assurance review work independently to standards within Sky Advise on the implementation of appropriate IT General Controls across Sky Data Advise on appropriate controls to be implemented for key spreadsheets used across Sky Data Advise on appropriate controls to be implemented to satisfy IPE requirements Identify risks across Sky Data and advise on the appropriate risk management measures that should be implemented Lead functional teams or projects and provide guidance to resolve data assurance issues as required What you'll bring: Experience in IT Audits - Extensive experience in managing IT Audits, technology and operational Risks, Controls, and Technology Assurance activities; including a proven track record of designing, implementing, testing and monitoring control environments and driving practical improvements / mitigation strategies. Technical Expertise - Relevant Audit or Assurance qualification (e.g. CISA, ACA). Working knowledge of Sarbanes-Oxley (SOX), Senior Accounting Officer (SAO), Payment Card Industry (PCI), data & information governance, and awareness of relevant UK / EU regulatory and compliance requirements Project management - Ability to manage audits or process improvements end-to-end, proactively identifying control weaknesses or risks along the way and embedding lessons learned into future workstreams. Independent Operator - Excellent critical thinking and problem-solving skills, combined with the ability to exercise sound professional judgement in a fast-paced environment. Proven ability to prioritise workloads, manage competing deadlines, whilst maintaining high quality outputs and strong attention to detail. Relationship Builder - Excellent stakeholder management, influencing, negotiation and communication skills, with the ability to engage effectively at all levels of the organisation. Governance and Senior Reporting - Experience preparing clear, evidence-based updates for senior stakeholders or audit/risk meetings, with the ability to summarise complex issues, highlight key risks and clearly articulate ownership, progress, blockers and next steps. Team leadership - Experience managing, coaching and developing team members, with the ability to set direction, clarify priorities, review the quality of outputs and provide constructive feedback. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks . Here's a taster: Free Sky NOW package Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We ' re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Aug 23, 2026
Full time
We don't just believe in better. We make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Team Overview: Sky Data are responsible for a variety of enterprise technologies and people that are integral to Sky's Information Systems. We lead the way in many areas of technology, from delivering daily business critical corporate reports, to providing an elite data science and analytics platform for hundreds of users providing key insights on Sky's customers, products and viewing content. Delivering solutions for new products and initiatives is what we do, every single day. We then support these solutions for their lifetime in Sky, to an impeccably high standard 24 hours a day 365 days of the year. As an IT Audit Manager, you would be joining a dynamic, highly motivated technology team. What you'll do: Manage all Internal and External audit work performed across Sky Data ensuring that all queries raised are addressed and evidence requested is provided in a timely manner Track all audit findings raised and ensure that updates and evidence is provided to the relevant auditors until the findings have been closed Carry out control activity on a weekly basis and raising any issues required as a result of this work Conduct assurance review work independently to standards within Sky Advise on the implementation of appropriate IT General Controls across Sky Data Advise on appropriate controls to be implemented for key spreadsheets used across Sky Data Advise on appropriate controls to be implemented to satisfy IPE requirements Identify risks across Sky Data and advise on the appropriate risk management measures that should be implemented Lead functional teams or projects and provide guidance to resolve data assurance issues as required What you'll bring: Experience in IT Audits - Extensive experience in managing IT Audits, technology and operational Risks, Controls, and Technology Assurance activities; including a proven track record of designing, implementing, testing and monitoring control environments and driving practical improvements / mitigation strategies. Technical Expertise - Relevant Audit or Assurance qualification (e.g. CISA, ACA). Working knowledge of Sarbanes-Oxley (SOX), Senior Accounting Officer (SAO), Payment Card Industry (PCI), data & information governance, and awareness of relevant UK / EU regulatory and compliance requirements Project management - Ability to manage audits or process improvements end-to-end, proactively identifying control weaknesses or risks along the way and embedding lessons learned into future workstreams. Independent Operator - Excellent critical thinking and problem-solving skills, combined with the ability to exercise sound professional judgement in a fast-paced environment. Proven ability to prioritise workloads, manage competing deadlines, whilst maintaining high quality outputs and strong attention to detail. Relationship Builder - Excellent stakeholder management, influencing, negotiation and communication skills, with the ability to engage effectively at all levels of the organisation. Governance and Senior Reporting - Experience preparing clear, evidence-based updates for senior stakeholders or audit/risk meetings, with the ability to summarise complex issues, highlight key risks and clearly articulate ownership, progress, blockers and next steps. Team leadership - Experience managing, coaching and developing team members, with the ability to set direction, clarify priorities, review the quality of outputs and provide constructive feedback. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks . Here's a taster: Free Sky NOW package Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We ' re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Position: Retail Security Officer Location: Ramsgate Pay Rate: £17.00 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Previous Store Detective experience / 3 years Retail Security Experience plus strong understanding of retail loss prevention required. Your Time at Work - To provide a covert security, to contribute to the safety and security of the client's premises and staff. Having the ability to be 'invisible' and blend in is crucial. - You must have a clear understanding of ASCONE to unsure any and all stop are legal and safe. - You must have a high attention to detail to spot "tells" and suspicious behavior that others might miss. - Multi-Site Travel: This is a mobile role. Candidates must be willing and able to travel between various Tesco sites within the local area. - Apprehension & Conflict Management: Ability to safely detain shoplifters and de-escalate volatile situations. - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Store Detective will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T143) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated o
Aug 23, 2026
Full time
Position: Retail Security Officer Location: Ramsgate Pay Rate: £17.00 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Previous Store Detective experience / 3 years Retail Security Experience plus strong understanding of retail loss prevention required. Your Time at Work - To provide a covert security, to contribute to the safety and security of the client's premises and staff. Having the ability to be 'invisible' and blend in is crucial. - You must have a clear understanding of ASCONE to unsure any and all stop are legal and safe. - You must have a high attention to detail to spot "tells" and suspicious behavior that others might miss. - Multi-Site Travel: This is a mobile role. Candidates must be willing and able to travel between various Tesco sites within the local area. - Apprehension & Conflict Management: Ability to safely detain shoplifters and de-escalate volatile situations. - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Store Detective will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T143) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated o
Select how often (in days) to receive an alert: Description: Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Lead People Relations Partner Job Purpose: The opportunity: The role holder is responsible for shaping and implementing people strategies and delivery of people changes across our business. The role holder is a key member of the People Strategy leadership team and responsible for the delivery of organisational change, business partnering activity and employee relations for Canada Life LUK across all geographies. The role holder undertake a will lead role within the People Parterning team, providing strategic direction, governance and oversight to ensure consistent execution of people priorities, effective risk management and delivery of business outcomes. Acting as a trusted delegate for the Chief People Officer when required, the role holder will lead key strategic initiatives, drive enterprise-wide people activities and ensure the People function delivers against its objectives while maintaining compliance, operational excellence and organisational effectiveness. Responsibilities: What you'll do: Collaborate with senior leadership teams and their respective teams to shape and plan a commercially focused people strategy and future focused organisational model that fulfils both the needs of Finance or COO and the broader CLUK organisation. Develop people plans and solutions to support the achievement of the overall business objectives whilst ensuring compliance with relevant local legislation and best practice. Enable transformation and change across the organisation inclusive of but not limited to . leading Lead the people aspects of potential M&A activity acquisitions, operating model evolution and , restructuring and merging of companies. Identify the people capability requirements to deliver the strategic agenda, oversee the effective deployment of talent plans & solutions, working across the Group, to ensure the organisation has the necessary talent and capabilities to meet business needs now and into the future. Elevate people leadership capabilities by providing advice, support and coaching to senior leadership level level people leaders on all people and talent matters. Optimise the employee experience & engagement levels supporting local leaders to own people management practices & local engagement activities in addition to the organisation wide initiatives to continue our journey on building a great place to work. Lead and coordinate strategic People initiatives and governance activities on behalf of the Chief People Officer, ensuring the successful delivery of key organisational priorities. Provide leadership, direction and oversight to the People Relations Partner team, driving high-quality execution of people plans, organisational change, employee relations and business partnering activities. Ensure effective risk management, regulatory compliance, governance and operational discipline across the People agenda, maintaining a strong focus on delivering business outcomes, protecting the organisation and enabling sustainable performance. Experience:What you'll bring to the role: Knowledge and Experience Have significant experience operating at a senior level in an CPO function ideally within in Financial Services with the skills, experience and confidence to operate at strategic level, guiding, influencing and collaborating with executive team Have solid knowledge of various people disciplines such as Diversity, Compensation, Employee Relations, Performance Management, Talent Management, Staffing and Organisational Effectiveness Show strong commercial acumen, be a trusted confidante and advises on fit for purpose people solutions to enable the organisation to shape & deliver business strategy Experience of talent development and identifying the components required for developing talent & enabling People Strategies role in delivering a high-performance environment. Able Ability to take an holistic approach to analyse business issues to develop & implement integrated people solutions, ensuring that the linkages between structure, people, process and technology are made. Able Ability to bring a fresh perspective and insight to the assigned business area(s), where necessary challengingthe status quo and acting as a sounding board and source of counsel on all people relatedmatters. Ability to be a change catalyst who has the ability to successful manage change that improves organisational performance Strong decision-making capability, comfortable leading and directing in ambiguous, complex and fast-paced environments. Exercises sound judgement, balances risk and opportunity effectively, takes accountability for outcomes, and acts with the utmost integrity Fosters collaborative relationships across functions and business to facilitate cooperation and information exchanges that improve customer and business outcomes Demonstrable ted ability track record of to operatinge both strategically and operationally, translating long-term organisational priorities into practical and executable people plans Have the ability to influence, partner and negotiate with management at all levels and execute with excellence Be a diplomatic individual with the ability to adapt to, coach and be effective with diverse leadership styles. Have a positive attitude, be motivated, be action oriented, and have a preference for working as part of a team. Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
Aug 23, 2026
Full time
Select how often (in days) to receive an alert: Description: Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Lead People Relations Partner Job Purpose: The opportunity: The role holder is responsible for shaping and implementing people strategies and delivery of people changes across our business. The role holder is a key member of the People Strategy leadership team and responsible for the delivery of organisational change, business partnering activity and employee relations for Canada Life LUK across all geographies. The role holder undertake a will lead role within the People Parterning team, providing strategic direction, governance and oversight to ensure consistent execution of people priorities, effective risk management and delivery of business outcomes. Acting as a trusted delegate for the Chief People Officer when required, the role holder will lead key strategic initiatives, drive enterprise-wide people activities and ensure the People function delivers against its objectives while maintaining compliance, operational excellence and organisational effectiveness. Responsibilities: What you'll do: Collaborate with senior leadership teams and their respective teams to shape and plan a commercially focused people strategy and future focused organisational model that fulfils both the needs of Finance or COO and the broader CLUK organisation. Develop people plans and solutions to support the achievement of the overall business objectives whilst ensuring compliance with relevant local legislation and best practice. Enable transformation and change across the organisation inclusive of but not limited to . leading Lead the people aspects of potential M&A activity acquisitions, operating model evolution and , restructuring and merging of companies. Identify the people capability requirements to deliver the strategic agenda, oversee the effective deployment of talent plans & solutions, working across the Group, to ensure the organisation has the necessary talent and capabilities to meet business needs now and into the future. Elevate people leadership capabilities by providing advice, support and coaching to senior leadership level level people leaders on all people and talent matters. Optimise the employee experience & engagement levels supporting local leaders to own people management practices & local engagement activities in addition to the organisation wide initiatives to continue our journey on building a great place to work. Lead and coordinate strategic People initiatives and governance activities on behalf of the Chief People Officer, ensuring the successful delivery of key organisational priorities. Provide leadership, direction and oversight to the People Relations Partner team, driving high-quality execution of people plans, organisational change, employee relations and business partnering activities. Ensure effective risk management, regulatory compliance, governance and operational discipline across the People agenda, maintaining a strong focus on delivering business outcomes, protecting the organisation and enabling sustainable performance. Experience:What you'll bring to the role: Knowledge and Experience Have significant experience operating at a senior level in an CPO function ideally within in Financial Services with the skills, experience and confidence to operate at strategic level, guiding, influencing and collaborating with executive team Have solid knowledge of various people disciplines such as Diversity, Compensation, Employee Relations, Performance Management, Talent Management, Staffing and Organisational Effectiveness Show strong commercial acumen, be a trusted confidante and advises on fit for purpose people solutions to enable the organisation to shape & deliver business strategy Experience of talent development and identifying the components required for developing talent & enabling People Strategies role in delivering a high-performance environment. Able Ability to take an holistic approach to analyse business issues to develop & implement integrated people solutions, ensuring that the linkages between structure, people, process and technology are made. Able Ability to bring a fresh perspective and insight to the assigned business area(s), where necessary challengingthe status quo and acting as a sounding board and source of counsel on all people relatedmatters. Ability to be a change catalyst who has the ability to successful manage change that improves organisational performance Strong decision-making capability, comfortable leading and directing in ambiguous, complex and fast-paced environments. Exercises sound judgement, balances risk and opportunity effectively, takes accountability for outcomes, and acts with the utmost integrity Fosters collaborative relationships across functions and business to facilitate cooperation and information exchanges that improve customer and business outcomes Demonstrable ted ability track record of to operatinge both strategically and operationally, translating long-term organisational priorities into practical and executable people plans Have the ability to influence, partner and negotiate with management at all levels and execute with excellence Be a diplomatic individual with the ability to adapt to, coach and be effective with diverse leadership styles. Have a positive attitude, be motivated, be action oriented, and have a preference for working as part of a team. Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
Job Title: Administrator Location: Worcester, UK - Hybrid Salary: 11,200 actual salary based on a full-time equivalent of 28,000 (0.4 FTE, 2 days per week) Job Type: Permanent, Part-time remote home-working, within a commutable distance of the Worcester office. Home/office split to be agreed. Are you an organised, proactive administrator looking for a rewarding role where you can make a real difference? Music Therapy Works is looking for an Administrator to play a central role in supporting the operational efficiency of our charity. This varied role provides administrative, financial, HR and governance support, working closely with the CEO, Clinical Lead, music therapists, trustees, contractors and external stakeholders to ensure the organisation runs smoothly, securely and professionally. Key Responsibilities: Clients: Maintain secure, accurate and up-to-date client records from initial enquiry or referral onwards. Coordinate client documentation, including contracts, consent forms, risk assessments, letters of assurance, forecast hours and evaluation surveys. Support the CEO and Clinical Lead in coordinating music therapist caseloads. Manage routine correspondence with existing and prospective clients, ensuring confidentiality and data protection. Our People: Coordinate recruitment and onboarding of employees, contractors and trustees. Maintain secure records for trustees, employees, contractors, volunteers and placement students. Administer routine HR processes, including annual leave, absence tracking and draft contracts. Coordinate DBS checks and provide professional administrative support to the wider team. Finance & Governance: Support the Finance Officer with information for client invoicing and staff payroll. Maintain records for funders and donors and undertake routine financial administration, including paying in cheques. Take and distribute accurate minutes for Board and subcommittee meetings. Coordinate the filing, review and distribution of organisational policies and support effective governance administration. General Administration: Maintain organised, accurate and secure physical and digital filing systems. Coordinate room bookings, online meetings, away days, training days and other events. Maintain the company asset register. Administer digital workspaces and tools, including Microsoft 365 and Apple Business. Identify opportunities to improve administrative processes and efficiency. Undertake other duties commensurate with the role as required. What can we offer you in return? You'll be joining Music Therapy Works at an exciting time, with the opportunity to play an important role in supporting the organisation's continued development and impact. We offer a flexible hybrid working arrangement, with part-time home-working and time spent at our Worcester office as agreed. You'll also benefit from: 33 days' holiday per year (FTE). NEST pension. Cyclescheme. Safeguarding training. Enhanced DBS check. A supportive and purpose-driven working environment. The opportunity to develop your skills and contribute to the work of a specialist organisation making a positive difference through music therapy. About You: If you join the team, we'll provide you with the support and training you need to succeed in the role and develop your skills. To succeed in this role, you will bring the following skills, experience and behaviours: Proven experience in an administrative or office management role. Excellent IT skills, including Microsoft 365 applications such as Outlook, Excel, Word, Teams, OneDrive and SharePoint. Experience of accurately taking and producing minutes for professional meetings. Excellent written and verbal communication skills, with the ability to adapt your communication appropriately when working with employees, trustees, contractors, customers, partner organisations, funders and donors. Experience of organising and maintaining confidential filing systems and sensitive records. Excellent organisational skills, with the ability to coordinate bookings, meetings, events and competing priorities effectively. Experience of supporting basic HR processes, such as annual leave and absence tracking. Confidence in supporting financial administration, including payroll and invoicing processes. A strong understanding of confidentiality, data protection and the importance of securely managing sensitive information. A proactive, reliable and highly organised approach to work. The ability to work independently while also contributing positively as part of a wider team. Willingness to use AI tools and develop AI-related skills to improve efficiency and ways of working. Ability to work flexibly between home and the Worcester office. Desirable experience includes: Experience of working or volunteering within a charity or third-sector organisation. Familiarity with a clinical, medical or therapeutic setting. Experience maintaining records for funders and donors. Basic knowledge of, or confidence in, preparing draft contracts using templates. Experience administering CRM systems. Knowledge and experience of using Apple Business. Important dates for consideration: 20thSeptember: deadline for applications. 25thSeptember: invitations to first interview. 6th& 7th October: first interviews, online. 8thOctober: invitations to second interview. 13thOctober: second interviews, in person only at The Hive, Worcester, WR1 3PD. Employees are required to complete an Enhanced DBS check for the Child and Adult Workforce . Interested candidates are invited to submit their CV.
Aug 23, 2026
Full time
Job Title: Administrator Location: Worcester, UK - Hybrid Salary: 11,200 actual salary based on a full-time equivalent of 28,000 (0.4 FTE, 2 days per week) Job Type: Permanent, Part-time remote home-working, within a commutable distance of the Worcester office. Home/office split to be agreed. Are you an organised, proactive administrator looking for a rewarding role where you can make a real difference? Music Therapy Works is looking for an Administrator to play a central role in supporting the operational efficiency of our charity. This varied role provides administrative, financial, HR and governance support, working closely with the CEO, Clinical Lead, music therapists, trustees, contractors and external stakeholders to ensure the organisation runs smoothly, securely and professionally. Key Responsibilities: Clients: Maintain secure, accurate and up-to-date client records from initial enquiry or referral onwards. Coordinate client documentation, including contracts, consent forms, risk assessments, letters of assurance, forecast hours and evaluation surveys. Support the CEO and Clinical Lead in coordinating music therapist caseloads. Manage routine correspondence with existing and prospective clients, ensuring confidentiality and data protection. Our People: Coordinate recruitment and onboarding of employees, contractors and trustees. Maintain secure records for trustees, employees, contractors, volunteers and placement students. Administer routine HR processes, including annual leave, absence tracking and draft contracts. Coordinate DBS checks and provide professional administrative support to the wider team. Finance & Governance: Support the Finance Officer with information for client invoicing and staff payroll. Maintain records for funders and donors and undertake routine financial administration, including paying in cheques. Take and distribute accurate minutes for Board and subcommittee meetings. Coordinate the filing, review and distribution of organisational policies and support effective governance administration. General Administration: Maintain organised, accurate and secure physical and digital filing systems. Coordinate room bookings, online meetings, away days, training days and other events. Maintain the company asset register. Administer digital workspaces and tools, including Microsoft 365 and Apple Business. Identify opportunities to improve administrative processes and efficiency. Undertake other duties commensurate with the role as required. What can we offer you in return? You'll be joining Music Therapy Works at an exciting time, with the opportunity to play an important role in supporting the organisation's continued development and impact. We offer a flexible hybrid working arrangement, with part-time home-working and time spent at our Worcester office as agreed. You'll also benefit from: 33 days' holiday per year (FTE). NEST pension. Cyclescheme. Safeguarding training. Enhanced DBS check. A supportive and purpose-driven working environment. The opportunity to develop your skills and contribute to the work of a specialist organisation making a positive difference through music therapy. About You: If you join the team, we'll provide you with the support and training you need to succeed in the role and develop your skills. To succeed in this role, you will bring the following skills, experience and behaviours: Proven experience in an administrative or office management role. Excellent IT skills, including Microsoft 365 applications such as Outlook, Excel, Word, Teams, OneDrive and SharePoint. Experience of accurately taking and producing minutes for professional meetings. Excellent written and verbal communication skills, with the ability to adapt your communication appropriately when working with employees, trustees, contractors, customers, partner organisations, funders and donors. Experience of organising and maintaining confidential filing systems and sensitive records. Excellent organisational skills, with the ability to coordinate bookings, meetings, events and competing priorities effectively. Experience of supporting basic HR processes, such as annual leave and absence tracking. Confidence in supporting financial administration, including payroll and invoicing processes. A strong understanding of confidentiality, data protection and the importance of securely managing sensitive information. A proactive, reliable and highly organised approach to work. The ability to work independently while also contributing positively as part of a wider team. Willingness to use AI tools and develop AI-related skills to improve efficiency and ways of working. Ability to work flexibly between home and the Worcester office. Desirable experience includes: Experience of working or volunteering within a charity or third-sector organisation. Familiarity with a clinical, medical or therapeutic setting. Experience maintaining records for funders and donors. Basic knowledge of, or confidence in, preparing draft contracts using templates. Experience administering CRM systems. Knowledge and experience of using Apple Business. Important dates for consideration: 20thSeptember: deadline for applications. 25thSeptember: invitations to first interview. 6th& 7th October: first interviews, online. 8thOctober: invitations to second interview. 13thOctober: second interviews, in person only at The Hive, Worcester, WR1 3PD. Employees are required to complete an Enhanced DBS check for the Child and Adult Workforce . Interested candidates are invited to submit their CV.
Morgan Hunt are currently working with a national healthcare charity in their search for an interim Feedback & Complaints Officer to join on an initial 2-month temporary assignment. This is an excellent opportunity for an experienced complaints professional to take ownership of an organisation-wide feedback and complaints process, ensuring cases are managed efficiently while helping drive service improvement through effective analysis and organisational learning. This role will suit someone who can quickly familiarise themselves with established processes, systems and governance frameworks, enabling them to make an immediate impact. You will coordinate the end-to-end management of external feedback and complaints, ensuring each case is acknowledged promptly, allocated to the appropriate service area, progressed within agreed timescales and escalated where necessary. Working collaboratively with colleagues across a range of operational and corporate teams, you will act as the central point of coordination throughout the complaints process, monitoring progress, maintaining accurate records and ensuring responses are delivered to a consistently high standard. Alongside complaints coordination, you will play an important role in analysing feedback to identify trends, themes and opportunities for organisational learning. You will produce reports and management information that help improve services, strengthen governance and support continuous improvement across the organisation. Experience undertaking root cause analysis and identifying recurring issues would therefore be highly advantageous. The successful candidate will have previous experience managing end-to-end complaints or feedback processes, ideally within the charity, healthcare, healthcare regulation or wider public sector. You will be highly organised, proactive and able to build positive relationships across a diverse range of stakeholders while managing multiple cases simultaneously. Job Details Job Title: Feedback & Complaints Officer Location: Remote / Hybrid (Ideally 20% in Birmingham or London) Rate: £19.25 - £21.50 per hour (Umbrella) Contract Type: Temporary (2 Months - with opportunity to apply for the permanent position) Hours: Full-Time (35 Hours) Key Responsibilities Coordinate the organisation's end-to-end feedback and complaints process. Acknowledge, log and monitor complaints, ensuring accurate records are maintained throughout. Allocate cases to the appropriate teams and coordinate responses within agreed deadlines. Escalate complex or overdue matters where appropriate. Liaise with stakeholders across the organisation to ensure timely and high-quality complaint resolution. Monitor compliance with internal processes, governance frameworks and service standards. Analyse complaints and feedback to identify trends, recurring themes and opportunities for improvement. Produce management information, reports and performance data to support organisational learning. Contribute to continuous improvement of complaints processes and feedback systems. Support wider quality assurance and governance activities where required. Candidate Profile Previous experience managing end-to-end complaints or feedback processes. Ability to quickly understand and apply organisational processes, policies and governance frameworks. Strong organisational skills with the ability to manage multiple cases and competing deadlines. Excellent stakeholder management and communication skills. Experience maintaining accurate case records and coordinating responses across multiple teams. Strong attention to detail and commitment to delivering high-quality customer service. Experience analysing complaints data, identifying trends and supporting service improvement. Experience conducting root cause analysis and producing management reports would be highly desirable. Previous experience within healthcare, healthcare regulation, charities or the wider public sector would be advantageous. Why Apply? This is an excellent opportunity to join a values-driven organisation where you'll play an important role in improving the experience of service users through effective complaints management and organisational learning. With the opportunity to apply for the permanent position, this assignment also offers the potential for longer-term career development. If you are interested in this opportunity, please contact Alfie Robinson at Morgan Hunt for more information. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Aug 23, 2026
Full time
Morgan Hunt are currently working with a national healthcare charity in their search for an interim Feedback & Complaints Officer to join on an initial 2-month temporary assignment. This is an excellent opportunity for an experienced complaints professional to take ownership of an organisation-wide feedback and complaints process, ensuring cases are managed efficiently while helping drive service improvement through effective analysis and organisational learning. This role will suit someone who can quickly familiarise themselves with established processes, systems and governance frameworks, enabling them to make an immediate impact. You will coordinate the end-to-end management of external feedback and complaints, ensuring each case is acknowledged promptly, allocated to the appropriate service area, progressed within agreed timescales and escalated where necessary. Working collaboratively with colleagues across a range of operational and corporate teams, you will act as the central point of coordination throughout the complaints process, monitoring progress, maintaining accurate records and ensuring responses are delivered to a consistently high standard. Alongside complaints coordination, you will play an important role in analysing feedback to identify trends, themes and opportunities for organisational learning. You will produce reports and management information that help improve services, strengthen governance and support continuous improvement across the organisation. Experience undertaking root cause analysis and identifying recurring issues would therefore be highly advantageous. The successful candidate will have previous experience managing end-to-end complaints or feedback processes, ideally within the charity, healthcare, healthcare regulation or wider public sector. You will be highly organised, proactive and able to build positive relationships across a diverse range of stakeholders while managing multiple cases simultaneously. Job Details Job Title: Feedback & Complaints Officer Location: Remote / Hybrid (Ideally 20% in Birmingham or London) Rate: £19.25 - £21.50 per hour (Umbrella) Contract Type: Temporary (2 Months - with opportunity to apply for the permanent position) Hours: Full-Time (35 Hours) Key Responsibilities Coordinate the organisation's end-to-end feedback and complaints process. Acknowledge, log and monitor complaints, ensuring accurate records are maintained throughout. Allocate cases to the appropriate teams and coordinate responses within agreed deadlines. Escalate complex or overdue matters where appropriate. Liaise with stakeholders across the organisation to ensure timely and high-quality complaint resolution. Monitor compliance with internal processes, governance frameworks and service standards. Analyse complaints and feedback to identify trends, recurring themes and opportunities for improvement. Produce management information, reports and performance data to support organisational learning. Contribute to continuous improvement of complaints processes and feedback systems. Support wider quality assurance and governance activities where required. Candidate Profile Previous experience managing end-to-end complaints or feedback processes. Ability to quickly understand and apply organisational processes, policies and governance frameworks. Strong organisational skills with the ability to manage multiple cases and competing deadlines. Excellent stakeholder management and communication skills. Experience maintaining accurate case records and coordinating responses across multiple teams. Strong attention to detail and commitment to delivering high-quality customer service. Experience analysing complaints data, identifying trends and supporting service improvement. Experience conducting root cause analysis and producing management reports would be highly desirable. Previous experience within healthcare, healthcare regulation, charities or the wider public sector would be advantageous. Why Apply? This is an excellent opportunity to join a values-driven organisation where you'll play an important role in improving the experience of service users through effective complaints management and organisational learning. With the opportunity to apply for the permanent position, this assignment also offers the potential for longer-term career development. If you are interested in this opportunity, please contact Alfie Robinson at Morgan Hunt for more information. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Opus People Solutions Ltd
Cambridge, Cambridgeshire
About the Role Opus People Solutions is delighted to be supporting Cambridgeshire County Council in the recruitment of an experienced Service Manager - LADO & Independent Chairs on an initial 12-month contract. This is a key leadership role within the Quality Assurance and Practice Improvement Service, responsible for overseeing statutory safeguarding functions and ensuring the highest standards of practice across Child Protection and LADO services. The successful candidate will provide operational leadership, professional supervision, quality assurance oversight and strategic direction, ensuring that services continue to meet statutory requirements and deliver positive outcomes for children and young people. Location: Scott House, Huntingdon / New Shire Hall, Alconbury Working Pattern: Hybrid working arrangements to be discussed Rate: 500 per day (Umbrella) Contract Length: 12 Months Key Responsibilities Line manage Child Protection Chairs and Local Authority Designated Officers Provide regular supervision, support and professional development opportunities. Ensure statutory responsibilities are fulfilled to a consistently high standard. Maintain effective service delivery and provide leadership across the team. Oversee all Initial Child Protection Conference (ICPC) requests. Work closely with the Senior Business Officer to ensure ICPCs and Review Child Protection Conferences (RCPCs) are held within statutory timescales. Support Child Protection Chairs in managing complex multi-agency conferences. Promote high-quality, outcome-focused and SMART Child Protection Plans. Identify and escalate areas of practice concern where appropriate, including escalation to senior leadership when required. Maintain oversight of all LADO referrals. Ensure appropriate threshold decisions are applied consistently. Oversee multi-agency responses to allegations against professionals working with children. Support effective safeguarding decision-making and risk management. Chair Child Protection Conferences when required. Chair LADO Allegation Management Meetings where necessary. Respond to complaints, enquiries and Freedom of Information requests. Ensure continuity of service delivery during periods of absence or increased demand. Represent Cambridgeshire at MAPPA Level 3, CDOP and other strategic safeguarding forums. Monitor and understand trends relating to Child Protection Plans and safeguarding referrals. Analyse safeguarding data and performance information. Prepare and present reports to senior leaders, panels and boards. Identify emerging themes and contribute to service improvement initiatives. About You Significant experience within Children's Social Care and Safeguarding Services Experience managing Child Protection Conference Chairs, Independent Chairs, IROs and/or LADOs Strong knowledge of safeguarding legislation, statutory guidance and Child Protection processes Experience chairing complex multi-agency meetings and conferences Excellent leadership, quality assurance and service improvement skills Experience analysing performance data and presenting findings to senior stakeholders The ability to build effective relationships across partner agencies and strategic boards This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. As this role is eligible for an Enhanced DBS check, applicants are required to declare any cautions and convictions that are not protected under current filtering rules If you are an experienced Service Manager looking for your next interim leadership opportunity, we would welcome an application and the opportunity to discuss this role with you further.
Aug 23, 2026
Seasonal
About the Role Opus People Solutions is delighted to be supporting Cambridgeshire County Council in the recruitment of an experienced Service Manager - LADO & Independent Chairs on an initial 12-month contract. This is a key leadership role within the Quality Assurance and Practice Improvement Service, responsible for overseeing statutory safeguarding functions and ensuring the highest standards of practice across Child Protection and LADO services. The successful candidate will provide operational leadership, professional supervision, quality assurance oversight and strategic direction, ensuring that services continue to meet statutory requirements and deliver positive outcomes for children and young people. Location: Scott House, Huntingdon / New Shire Hall, Alconbury Working Pattern: Hybrid working arrangements to be discussed Rate: 500 per day (Umbrella) Contract Length: 12 Months Key Responsibilities Line manage Child Protection Chairs and Local Authority Designated Officers Provide regular supervision, support and professional development opportunities. Ensure statutory responsibilities are fulfilled to a consistently high standard. Maintain effective service delivery and provide leadership across the team. Oversee all Initial Child Protection Conference (ICPC) requests. Work closely with the Senior Business Officer to ensure ICPCs and Review Child Protection Conferences (RCPCs) are held within statutory timescales. Support Child Protection Chairs in managing complex multi-agency conferences. Promote high-quality, outcome-focused and SMART Child Protection Plans. Identify and escalate areas of practice concern where appropriate, including escalation to senior leadership when required. Maintain oversight of all LADO referrals. Ensure appropriate threshold decisions are applied consistently. Oversee multi-agency responses to allegations against professionals working with children. Support effective safeguarding decision-making and risk management. Chair Child Protection Conferences when required. Chair LADO Allegation Management Meetings where necessary. Respond to complaints, enquiries and Freedom of Information requests. Ensure continuity of service delivery during periods of absence or increased demand. Represent Cambridgeshire at MAPPA Level 3, CDOP and other strategic safeguarding forums. Monitor and understand trends relating to Child Protection Plans and safeguarding referrals. Analyse safeguarding data and performance information. Prepare and present reports to senior leaders, panels and boards. Identify emerging themes and contribute to service improvement initiatives. About You Significant experience within Children's Social Care and Safeguarding Services Experience managing Child Protection Conference Chairs, Independent Chairs, IROs and/or LADOs Strong knowledge of safeguarding legislation, statutory guidance and Child Protection processes Experience chairing complex multi-agency meetings and conferences Excellent leadership, quality assurance and service improvement skills Experience analysing performance data and presenting findings to senior stakeholders The ability to build effective relationships across partner agencies and strategic boards This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. As this role is eligible for an Enhanced DBS check, applicants are required to declare any cautions and convictions that are not protected under current filtering rules If you are an experienced Service Manager looking for your next interim leadership opportunity, we would welcome an application and the opportunity to discuss this role with you further.
About Us Children, Young People & Learning are focused on delivering a significant shift to prevention of needing to bring children into care where it is safe not to. Closer working with partners, and a focused commissioning strategy will achieve better outcomes for our children and young people. The team you will be joining lead on the commissioning of urgent or specialist support, therapeutic services and health contracts and related voluntary sector services. They quality assure providers and monitor contracts and packages of care to ensure we get best quality and value for money. Central to what we do is building strong partnerships and support services to develop innovative, child-focused approaches that meet the changing needs of our children and families. The Opportunity Salary: £19,822 - £21,534 pro rata (FTE £32,597 to £35,412 per annum) Contract Length: Fixed Term to cover maternity leave currently until 31.08.2027 Working Pattern: Part Time (22.50 hours per week), flexible hours Location: Arun Civic Centre, Littlehampton with flexible, hybrid working We are seeking a Placement and Commissioning Officer to play a key role in coordinating referrals and securing support services for children and young people. Based within the Children's Health & Voluntary & Community Sector Commissioning Team, you will manage a busy referral inbox, follow commissioning processes, liaise with providers, and ensure services are arranged efficiently. While much of the work is planned and process-driven, you will occasionally support urgent or specialist referrals where a timely response is required. You will also contribute to the commissioning of new provision, carry out provider-level quality assurance, and support contract management activities, helping to ensure providers are equipped to deliver effective care and achieve positive outcomes for children and young people. We're looking for someone who enjoys variety, the ability to prioritise competing demands, has excellent communication skills and remains organised under pressure. You'll be joining a fantastic, supportive team that offers regular check-ins, practical guidance, and a strong culture of collaboration to help you thrive in your role. Experience and Skills Key Skills Excellent literacy and numeracy skills to understand the referral processes, tender documents and contracts, and to check statistical financial information and other documents. Ability to present information clearly, concisely, accurately and in ways that promote understanding, either verbally or in written/electronic form, and have sound and accurate IT skills. Good analytical skills to interpret complex information, with the ability to organise, plan and meet set targets. Good communication and interpersonal skills to interact effectively with a range of partners and create and maintain effective working relationships. This will include the ability to negotiate good outcomes and advise and guide others to make sound decisions. Ability to work on your own initiative, anticipate problems, present solutions, and make frequent informed decisions Ability to work flexibly as required across different areas within the Children's Services Commissioning Team, embrace change and have the flexibility to respond to the needs of the service. Qualifications and/or experience: HNC or equivalent qualification or experience demonstrating that level of numeracy, literacy and communication skills. Experience of working in brokerage and/or contract management - Desirable Experience of working within Children's Services - Desirable Experience and enthusiasm for work within a department to achieve the best outcomes for children and young people. Experience of working as part of a team, independently and with a range of professional groups. Please refer to the job description attached for the full list of required key skills and experience, and refer to these in your application. Reward and Benefits As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do. In addition to working within a great team and a brilliant opportunity you will receive: For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page. Further Information The reference number for this role is CAFHE06506. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 5 years referencing and a health check. Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success. For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme, this can be found on our application help page.
Aug 23, 2026
Full time
About Us Children, Young People & Learning are focused on delivering a significant shift to prevention of needing to bring children into care where it is safe not to. Closer working with partners, and a focused commissioning strategy will achieve better outcomes for our children and young people. The team you will be joining lead on the commissioning of urgent or specialist support, therapeutic services and health contracts and related voluntary sector services. They quality assure providers and monitor contracts and packages of care to ensure we get best quality and value for money. Central to what we do is building strong partnerships and support services to develop innovative, child-focused approaches that meet the changing needs of our children and families. The Opportunity Salary: £19,822 - £21,534 pro rata (FTE £32,597 to £35,412 per annum) Contract Length: Fixed Term to cover maternity leave currently until 31.08.2027 Working Pattern: Part Time (22.50 hours per week), flexible hours Location: Arun Civic Centre, Littlehampton with flexible, hybrid working We are seeking a Placement and Commissioning Officer to play a key role in coordinating referrals and securing support services for children and young people. Based within the Children's Health & Voluntary & Community Sector Commissioning Team, you will manage a busy referral inbox, follow commissioning processes, liaise with providers, and ensure services are arranged efficiently. While much of the work is planned and process-driven, you will occasionally support urgent or specialist referrals where a timely response is required. You will also contribute to the commissioning of new provision, carry out provider-level quality assurance, and support contract management activities, helping to ensure providers are equipped to deliver effective care and achieve positive outcomes for children and young people. We're looking for someone who enjoys variety, the ability to prioritise competing demands, has excellent communication skills and remains organised under pressure. You'll be joining a fantastic, supportive team that offers regular check-ins, practical guidance, and a strong culture of collaboration to help you thrive in your role. Experience and Skills Key Skills Excellent literacy and numeracy skills to understand the referral processes, tender documents and contracts, and to check statistical financial information and other documents. Ability to present information clearly, concisely, accurately and in ways that promote understanding, either verbally or in written/electronic form, and have sound and accurate IT skills. Good analytical skills to interpret complex information, with the ability to organise, plan and meet set targets. Good communication and interpersonal skills to interact effectively with a range of partners and create and maintain effective working relationships. This will include the ability to negotiate good outcomes and advise and guide others to make sound decisions. Ability to work on your own initiative, anticipate problems, present solutions, and make frequent informed decisions Ability to work flexibly as required across different areas within the Children's Services Commissioning Team, embrace change and have the flexibility to respond to the needs of the service. Qualifications and/or experience: HNC or equivalent qualification or experience demonstrating that level of numeracy, literacy and communication skills. Experience of working in brokerage and/or contract management - Desirable Experience of working within Children's Services - Desirable Experience and enthusiasm for work within a department to achieve the best outcomes for children and young people. Experience of working as part of a team, independently and with a range of professional groups. Please refer to the job description attached for the full list of required key skills and experience, and refer to these in your application. Reward and Benefits As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do. In addition to working within a great team and a brilliant opportunity you will receive: For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page. Further Information The reference number for this role is CAFHE06506. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 5 years referencing and a health check. Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success. For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme, this can be found on our application help page.
We have a great opportunity to work as an Area Relief Officer for a leading global security and outsourcing group, specialising in the outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. Staffline is recruiting for an Area Relief Officer to work in Bodmin, Redruth, Lifton and other areas in Cornwall. The rate of pay is 13.44 per hour. This role offers 42-hours per week. It is important that you drive and have access to your own vehicle as this role is based in a rural location. Your Time at Work As a Security Officer , your duties will include: - Patrolling the site - Gatehouse duties - Access and Egress control - Monitoring of visitors, staff and customers to the sites - Responding to security breaches and medical incidents - Ensuring all customer standards are met on each site - CCTV monitoring Our Perfect Worker Our ideal security officer is a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. We are looking for people with security experience and hold a valid SIA license Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory healthcare scheme - Eyecare vouchers - Employee discount schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: 1G4S (G467) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Aug 23, 2026
Full time
We have a great opportunity to work as an Area Relief Officer for a leading global security and outsourcing group, specialising in the outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. Staffline is recruiting for an Area Relief Officer to work in Bodmin, Redruth, Lifton and other areas in Cornwall. The rate of pay is 13.44 per hour. This role offers 42-hours per week. It is important that you drive and have access to your own vehicle as this role is based in a rural location. Your Time at Work As a Security Officer , your duties will include: - Patrolling the site - Gatehouse duties - Access and Egress control - Monitoring of visitors, staff and customers to the sites - Responding to security breaches and medical incidents - Ensuring all customer standards are met on each site - CCTV monitoring Our Perfect Worker Our ideal security officer is a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. We are looking for people with security experience and hold a valid SIA license Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory healthcare scheme - Eyecare vouchers - Employee discount schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: 1G4S (G467) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
About Migrateful Migrateful is an award-winning charity supporting refugees, asylum seekers and migrants on their journey to integration and employment. Our cookery classes enable our chefs to share their cultures and cuisines, develop skills and confidence, and create meaningful connections with the wider community. About the Role We are looking for an organised, practical and proactive candidate to take day-to-day operational ownership of the Migrateful Cookery School in Farringdon and coordinate the effective operation of our network of venues across London. A key focus will be introducing a Venue Champion model, where designated facilitators undertake agreed routine checks and practical tasks at external venues. With support from the Operations Support Officer, you will establish and coordinate this approach, while retaining overall oversight of venue standards and stepping in when additional intervention is needed. You will also coordinate the operational onboarding of new venues and support the planned refurbishment of the Cookery School. This is a varied, hands-on role combining venue operations, coordination, problem-solving and continuous improvement. KEY RESPONSIBILITIES 1. Cookery School Operations Take day-to-day operational ownership of the Migrateful Cookery School. Ensure the space, equipment, ingredients, recipes and resources are ready for classes and ad hoc events. Coordinate repairs, maintenance, cleaning and facilities requirements, working with building management, contractors and cleaning providers. Maintain effective systems for stock, storage, equipment, consumables and procurement. Identify and resolve operational issues to ensure the space works effectively for chefs, facilitators, volunteers and staff. Coordinate the planned Cookery School refurbishment, working with contractors, suppliers and colleagues to minimise disruption and ensure the space is ready for reopening. 2. External Venue Coordination Maintain operational oversight of Migrateful's external London venues. Maintain venue-specific equipment, kit and operational requirements, with planned schedules for checks, maintenance and resets. Monitor venue readiness, facilitator feedback and outstanding issues and coordinate appropriate action. Maintain effective relationships with venue contacts and undertake periodic quality assurance visits where required. 3. Venue Champion Coordination Venue Champions undertake agreed routine practical tasks, while the Venues Coordinator retains overall oversight of venue standards and the systems supporting them. Coordinate a network of Venue Champions who provide routine practical support at external venues. With support from the Operations Support Officer, recruit and train Venue Champions from Migrateful's facilitator pool and provide clear guidance for the role. Establish equipment lists, checklists and schedules for venue checks, kit cleaning and resets. Monitor completion of agreed tasks and coordinate follow-up, maintenance or equipment replacement where required. 4. New Venue Onboarding Coordinate the operational setup of new London venues when required. Assess new venues and establish equipment, storage, logistics, food safety and operational requirements. Coordinate procurement, setup, documentation and facilitator onboarding, resolving issues during initial classes. Identify and train a Venue Champion and transition established venues into the ongoing venue-management system. 5. Health, Safety & Quality Maintain high operational, food safety and Health & Safety standards across Migrateful's London venues. Maintain appropriate Health & Safety, food safety and allergen systems, documentation and checks. Ensure facilitators and Venue Champions understand the procedures relevant to their roles. Coordinate equipment safety and compliance requirements and identify, track and escalate risks appropriately. 6. Systems, Procurement & Continuous Improvement Maintain effective systems for equipment, stock, ingredient ordering, procurement and venue documentation. Manage relevant supplier relationships and monitor expenditure within agreed budgets. Identify opportunities to simplify, standardise or digitise processes and reduce unnecessary manual work. Maintain clear records so operational information is accessible, consistent and shared across the team. Scope and Boundaries The Venues Coordinator is responsible for the systems, standards and coordination that support effective venue management. They are not expected to personally undertake every routine task at every external venue. Venue Champions provide local practical support and routine monitoring, with the Venues Coordinator responding to escalated issues and undertaking periodic quality assurance checks. Reasonable changes may be made to the responsibilities of the role as Migrateful develops, following consultation with the postholder. Working Hours & Out-of-Hours Support Migrateful delivers cookery classes during evenings and weekends, so some operational issues may arise outside normal office hours. The postholder will participate in a shared Operations Team out-of-hours rota. When rostered, they will provide first-line support for urgent operational issues affecting class delivery, escalating where appropriate. The rota will be scheduled in advance. Expectations around availability, response times, escalation and working time/TOIL will be set out in Migrateful's Out-of-Hours Support procedure. About You We are looking for someone who: Has experience in kitchen, hospitality, venue, facilities or operational coordination, with a good understanding of Food Safety, Health & Safety and allergen management. Is highly organised and able to coordinate multiple venues, priorities and people while ensuring spaces are safe, well equipped and ready for classes. Takes a practical, proactive and solution-focused approach, with high standards of cleanliness and attention to detail. Communicates confidently and builds effective relationships with a diverse range of people, including facilitators, suppliers and venue partners. Can develop and maintain clear operational systems, identify issues early and make practical improvements to how things are managed. Is comfortable working independently, using initiative and coordinating others, including Venue Champions. Is flexible about travelling between London venues, undertaking hands-on practical tasks and participating in the shared out-of-hours rota. Ideally has experience in a charity, social enterprise or community food setting, or working with volunteers and freelancers. Right to Work Applicants must have the right to work in the UK. Migrateful is unable to provide visa sponsorship for this role. Successful applicants will be required to provide evidence of their right to work in the UK before starting employment. Application Process Applications will be shortlisted on a rolling basis, so we encourage you to apply early. We may close the vacancy before the advertised closing date if we receive a sufficient number of suitable applications.
Aug 23, 2026
Full time
About Migrateful Migrateful is an award-winning charity supporting refugees, asylum seekers and migrants on their journey to integration and employment. Our cookery classes enable our chefs to share their cultures and cuisines, develop skills and confidence, and create meaningful connections with the wider community. About the Role We are looking for an organised, practical and proactive candidate to take day-to-day operational ownership of the Migrateful Cookery School in Farringdon and coordinate the effective operation of our network of venues across London. A key focus will be introducing a Venue Champion model, where designated facilitators undertake agreed routine checks and practical tasks at external venues. With support from the Operations Support Officer, you will establish and coordinate this approach, while retaining overall oversight of venue standards and stepping in when additional intervention is needed. You will also coordinate the operational onboarding of new venues and support the planned refurbishment of the Cookery School. This is a varied, hands-on role combining venue operations, coordination, problem-solving and continuous improvement. KEY RESPONSIBILITIES 1. Cookery School Operations Take day-to-day operational ownership of the Migrateful Cookery School. Ensure the space, equipment, ingredients, recipes and resources are ready for classes and ad hoc events. Coordinate repairs, maintenance, cleaning and facilities requirements, working with building management, contractors and cleaning providers. Maintain effective systems for stock, storage, equipment, consumables and procurement. Identify and resolve operational issues to ensure the space works effectively for chefs, facilitators, volunteers and staff. Coordinate the planned Cookery School refurbishment, working with contractors, suppliers and colleagues to minimise disruption and ensure the space is ready for reopening. 2. External Venue Coordination Maintain operational oversight of Migrateful's external London venues. Maintain venue-specific equipment, kit and operational requirements, with planned schedules for checks, maintenance and resets. Monitor venue readiness, facilitator feedback and outstanding issues and coordinate appropriate action. Maintain effective relationships with venue contacts and undertake periodic quality assurance visits where required. 3. Venue Champion Coordination Venue Champions undertake agreed routine practical tasks, while the Venues Coordinator retains overall oversight of venue standards and the systems supporting them. Coordinate a network of Venue Champions who provide routine practical support at external venues. With support from the Operations Support Officer, recruit and train Venue Champions from Migrateful's facilitator pool and provide clear guidance for the role. Establish equipment lists, checklists and schedules for venue checks, kit cleaning and resets. Monitor completion of agreed tasks and coordinate follow-up, maintenance or equipment replacement where required. 4. New Venue Onboarding Coordinate the operational setup of new London venues when required. Assess new venues and establish equipment, storage, logistics, food safety and operational requirements. Coordinate procurement, setup, documentation and facilitator onboarding, resolving issues during initial classes. Identify and train a Venue Champion and transition established venues into the ongoing venue-management system. 5. Health, Safety & Quality Maintain high operational, food safety and Health & Safety standards across Migrateful's London venues. Maintain appropriate Health & Safety, food safety and allergen systems, documentation and checks. Ensure facilitators and Venue Champions understand the procedures relevant to their roles. Coordinate equipment safety and compliance requirements and identify, track and escalate risks appropriately. 6. Systems, Procurement & Continuous Improvement Maintain effective systems for equipment, stock, ingredient ordering, procurement and venue documentation. Manage relevant supplier relationships and monitor expenditure within agreed budgets. Identify opportunities to simplify, standardise or digitise processes and reduce unnecessary manual work. Maintain clear records so operational information is accessible, consistent and shared across the team. Scope and Boundaries The Venues Coordinator is responsible for the systems, standards and coordination that support effective venue management. They are not expected to personally undertake every routine task at every external venue. Venue Champions provide local practical support and routine monitoring, with the Venues Coordinator responding to escalated issues and undertaking periodic quality assurance checks. Reasonable changes may be made to the responsibilities of the role as Migrateful develops, following consultation with the postholder. Working Hours & Out-of-Hours Support Migrateful delivers cookery classes during evenings and weekends, so some operational issues may arise outside normal office hours. The postholder will participate in a shared Operations Team out-of-hours rota. When rostered, they will provide first-line support for urgent operational issues affecting class delivery, escalating where appropriate. The rota will be scheduled in advance. Expectations around availability, response times, escalation and working time/TOIL will be set out in Migrateful's Out-of-Hours Support procedure. About You We are looking for someone who: Has experience in kitchen, hospitality, venue, facilities or operational coordination, with a good understanding of Food Safety, Health & Safety and allergen management. Is highly organised and able to coordinate multiple venues, priorities and people while ensuring spaces are safe, well equipped and ready for classes. Takes a practical, proactive and solution-focused approach, with high standards of cleanliness and attention to detail. Communicates confidently and builds effective relationships with a diverse range of people, including facilitators, suppliers and venue partners. Can develop and maintain clear operational systems, identify issues early and make practical improvements to how things are managed. Is comfortable working independently, using initiative and coordinating others, including Venue Champions. Is flexible about travelling between London venues, undertaking hands-on practical tasks and participating in the shared out-of-hours rota. Ideally has experience in a charity, social enterprise or community food setting, or working with volunteers and freelancers. Right to Work Applicants must have the right to work in the UK. Migrateful is unable to provide visa sponsorship for this role. Successful applicants will be required to provide evidence of their right to work in the UK before starting employment. Application Process Applications will be shortlisted on a rolling basis, so we encourage you to apply early. We may close the vacancy before the advertised closing date if we receive a sufficient number of suitable applications.
In-house Legal Counsel Reports to: Chief Financial Officer Location: Hybrid -Newmarket - 2 days on-site, 2 days WFH Hours: 32 hours across a 4-day week (no salary sacrifice) Salary: £80,000 - £90,000 Product: Group Level, Wonde, Evouchers & Secure Schools Who we are and what is important to us: Beyond unifies three technology-driven brands, Wonde, Evouchers and Secure Schools. Each brand shares a vision to reduce the friction of adapting technology, to help customers navigate an often overwhelming area and provide powerful solutions that make their everyday life easier. The three brands run independently with the autonomy to continue to prosper, although as part of the Beyond team, you'll join a wider, supportive environment where you'll be able to pull on the expertise and capabilities of the group. We do not limit ourselves to standing still. We look ahead and strive to disrupt the sector we operate in. We believe technology should not be complicated or overwhelming. It should do what it says - quickly, safely and efficiently. Job snapshot: As Beyond's Senior In-house Legal Counsel, you will be the business's go-to legal expert, working as a standalone specialist responsible for a broad range of legal matters across the group and its global, international operations. This is a hands-on, commercially minded role: you will handle day-to-day legal work yourself, provide strategic guidance at leadership level, and build the playbooks, tools, and AI-enabled processes that let the wider business handle simpler matters with confidence. This is a great opportunity for an experienced legal professional to have real ownership and influence across a growing technology group. You'll have the autonomy to shape how legal works across Beyond, work closely with senior leadership and play a key role in supporting the continued growth of our products and international operations What you'll be doing: Provide pragmatic legal advice across corporate governance, commercial contracts, data privacy, and employment-related matters, acting as the first point of contact for legal queries across the business. Draft, review, negotiate, and be the first point of contact for a variety of commercial global contracts across all of Beyond's products, taking personal ownership of the more complex, high-value, or novel agreements, including SaaS agreements, licensing agreements, and partnership deals. Support the building out of a commercial contract playbook and provide training so the sales team has the knowledge and confidence to handle less complex contracts themselves, using AI tools to support consistency, speed, and quality control. Lead the control and management of a Contract Lifecycle Management (CLM) system across Beyond's product range, owning templates, workflows, and approval routes, and using it to give the business clear visibility of contract status and risk. Identify and implement opportunities to use AI to automate legal work where it is safe and appropriate to do so. Advise on risk management and dispute resolution, ensuring minimal legal exposure for Beyond. Stay updated on relevant legal developments in the tech industry, particularly around data protection (GDPR) and other emerging regulatory frameworks. Act as a liaison with external legal counsel on specialised issues and litigation matters when required. Serve as a trusted advisor to internal departments, including HR, Information Security, Finance, and Product, to align legal advice with Beyond's objectives. What we're hoping you'll bring: UK-qualified lawyer, with several years' post-qualification experience, ideally including in-house time within a technology or SaaS business. Comfortable operating as a standalone legal function, taking full ownership of a wide range of responsibilities without close oversight. Ability to balance legal risks with commercial objectives and offer pragmatic, business-friendly solutions. Strong interpersonal skills with the ability to build trust and rapport across different teams. Commercially savvy with a deep understanding of the tech industry and its evolving legal landscape. Good working knowledge & understanding of data protection laws (GDPR, CCPA) and related privacy regulations, especially how they apply to tech products and services. Hands-on experience with a Contract Lifecycle Management (CLM) system, ideally having owned, implemented, or embedded one. A genuine interest in using AI and legal technology to work more efficiently, with the judgement to identify where automation can safely replace manual legal work and where it cannot. Solid experience advising on regulatory issues, ensuring Beyond remains compliant with evolving legal requirements. Excellent written and verbal communication, with the ability to convey complex legal issues clearly and concisely to non-legal stakeholders. A solution-oriented mindset, capable of offering practical legal advice that balances risk with commercial priorities. A self-starter who takes initiative and can handle a wide range of responsibilities without constant oversight, with a readiness to engage in both strategic and day-to-day legal tasks. High attention to detail in legal drafting, review, and compliance, ensuring accuracy and thoroughness in all legal matters. Comfortable working in a fast-moving, ever-changing environment, with the ability to pivot quickly and manage competing priorities under tight deadlines. A high level of integrity, maintaining confidentiality, and ensuring the company's best interests are upheld at all times. What you'll get: Beyond is much more than just a place to work. It is a place to grow, innovate, excel and learn. We have tech people, creative people and people people, all focused on providing a superior customer experience. We value, support and champion those we work with - promoting personal growth and happiness. We get that our success is dependent on the collective energy, intelligence and contributions of all our team members and we are committed to ensuring our work environment is the best it can be. We value your commitment and have worked hard to create adaptable and comprehensive benefits packages to suit individual needs, although you can expect the below as standard: 4-day working week Flexible working schedule/work-from-home opportunities On-site gym facilities at HQ Buying and selling holiday scheme Additional holiday for length of service Employee-assisted programme Group life assurance (Death in service) Will-writing assistance scheme Company pool cars at HQ Payroll giving scheme enabling you to support charities of your choice through tax-efficient salary donations Health cash plan, covering everyday health treatments On-site trained mental health and well-being champions Monthly lunch club (on us) Discounted retail vouchers via employee savings platform Comprehensive wellness programmes Enhanced maternity, paternity and adoption benefits Electric car scheme & on-site EV charging Cycle to Work Scheme Eye examination scheme Financial contribution to the setup of work-from-home environments Use of new and leading technology in the form of Apple products Frequent company-funded social events Office closure between Christmas & New Year Access to continuous learning and development opportunities Comprehensive employee referral scheme Casual Dress Code Free healthy snacks & barista coffee In addition to the above, you'll have access to our 'take your pick' benefits scheme, which is tailored specifically to you and includes: Enhanced pension payments Retail vouchers Private medical insurance Dental plan Enhanced Health Cash Plan If you're selected, we'll guide you through the following checks as part of our offer process: DBS Check: Verification of criminal records. Right to Work: Confirmation of legal work eligibility. References: Automated verification based on HMRC records. At Beyond, we celebrate diversity and are committed to being an equal-opportunity employer. We welcome candidates from all walks of life. If you need any accommodations during the application process, please don't hesitate to call or email us.
Aug 22, 2026
Full time
In-house Legal Counsel Reports to: Chief Financial Officer Location: Hybrid -Newmarket - 2 days on-site, 2 days WFH Hours: 32 hours across a 4-day week (no salary sacrifice) Salary: £80,000 - £90,000 Product: Group Level, Wonde, Evouchers & Secure Schools Who we are and what is important to us: Beyond unifies three technology-driven brands, Wonde, Evouchers and Secure Schools. Each brand shares a vision to reduce the friction of adapting technology, to help customers navigate an often overwhelming area and provide powerful solutions that make their everyday life easier. The three brands run independently with the autonomy to continue to prosper, although as part of the Beyond team, you'll join a wider, supportive environment where you'll be able to pull on the expertise and capabilities of the group. We do not limit ourselves to standing still. We look ahead and strive to disrupt the sector we operate in. We believe technology should not be complicated or overwhelming. It should do what it says - quickly, safely and efficiently. Job snapshot: As Beyond's Senior In-house Legal Counsel, you will be the business's go-to legal expert, working as a standalone specialist responsible for a broad range of legal matters across the group and its global, international operations. This is a hands-on, commercially minded role: you will handle day-to-day legal work yourself, provide strategic guidance at leadership level, and build the playbooks, tools, and AI-enabled processes that let the wider business handle simpler matters with confidence. This is a great opportunity for an experienced legal professional to have real ownership and influence across a growing technology group. You'll have the autonomy to shape how legal works across Beyond, work closely with senior leadership and play a key role in supporting the continued growth of our products and international operations What you'll be doing: Provide pragmatic legal advice across corporate governance, commercial contracts, data privacy, and employment-related matters, acting as the first point of contact for legal queries across the business. Draft, review, negotiate, and be the first point of contact for a variety of commercial global contracts across all of Beyond's products, taking personal ownership of the more complex, high-value, or novel agreements, including SaaS agreements, licensing agreements, and partnership deals. Support the building out of a commercial contract playbook and provide training so the sales team has the knowledge and confidence to handle less complex contracts themselves, using AI tools to support consistency, speed, and quality control. Lead the control and management of a Contract Lifecycle Management (CLM) system across Beyond's product range, owning templates, workflows, and approval routes, and using it to give the business clear visibility of contract status and risk. Identify and implement opportunities to use AI to automate legal work where it is safe and appropriate to do so. Advise on risk management and dispute resolution, ensuring minimal legal exposure for Beyond. Stay updated on relevant legal developments in the tech industry, particularly around data protection (GDPR) and other emerging regulatory frameworks. Act as a liaison with external legal counsel on specialised issues and litigation matters when required. Serve as a trusted advisor to internal departments, including HR, Information Security, Finance, and Product, to align legal advice with Beyond's objectives. What we're hoping you'll bring: UK-qualified lawyer, with several years' post-qualification experience, ideally including in-house time within a technology or SaaS business. Comfortable operating as a standalone legal function, taking full ownership of a wide range of responsibilities without close oversight. Ability to balance legal risks with commercial objectives and offer pragmatic, business-friendly solutions. Strong interpersonal skills with the ability to build trust and rapport across different teams. Commercially savvy with a deep understanding of the tech industry and its evolving legal landscape. Good working knowledge & understanding of data protection laws (GDPR, CCPA) and related privacy regulations, especially how they apply to tech products and services. Hands-on experience with a Contract Lifecycle Management (CLM) system, ideally having owned, implemented, or embedded one. A genuine interest in using AI and legal technology to work more efficiently, with the judgement to identify where automation can safely replace manual legal work and where it cannot. Solid experience advising on regulatory issues, ensuring Beyond remains compliant with evolving legal requirements. Excellent written and verbal communication, with the ability to convey complex legal issues clearly and concisely to non-legal stakeholders. A solution-oriented mindset, capable of offering practical legal advice that balances risk with commercial priorities. A self-starter who takes initiative and can handle a wide range of responsibilities without constant oversight, with a readiness to engage in both strategic and day-to-day legal tasks. High attention to detail in legal drafting, review, and compliance, ensuring accuracy and thoroughness in all legal matters. Comfortable working in a fast-moving, ever-changing environment, with the ability to pivot quickly and manage competing priorities under tight deadlines. A high level of integrity, maintaining confidentiality, and ensuring the company's best interests are upheld at all times. What you'll get: Beyond is much more than just a place to work. It is a place to grow, innovate, excel and learn. We have tech people, creative people and people people, all focused on providing a superior customer experience. We value, support and champion those we work with - promoting personal growth and happiness. We get that our success is dependent on the collective energy, intelligence and contributions of all our team members and we are committed to ensuring our work environment is the best it can be. We value your commitment and have worked hard to create adaptable and comprehensive benefits packages to suit individual needs, although you can expect the below as standard: 4-day working week Flexible working schedule/work-from-home opportunities On-site gym facilities at HQ Buying and selling holiday scheme Additional holiday for length of service Employee-assisted programme Group life assurance (Death in service) Will-writing assistance scheme Company pool cars at HQ Payroll giving scheme enabling you to support charities of your choice through tax-efficient salary donations Health cash plan, covering everyday health treatments On-site trained mental health and well-being champions Monthly lunch club (on us) Discounted retail vouchers via employee savings platform Comprehensive wellness programmes Enhanced maternity, paternity and adoption benefits Electric car scheme & on-site EV charging Cycle to Work Scheme Eye examination scheme Financial contribution to the setup of work-from-home environments Use of new and leading technology in the form of Apple products Frequent company-funded social events Office closure between Christmas & New Year Access to continuous learning and development opportunities Comprehensive employee referral scheme Casual Dress Code Free healthy snacks & barista coffee In addition to the above, you'll have access to our 'take your pick' benefits scheme, which is tailored specifically to you and includes: Enhanced pension payments Retail vouchers Private medical insurance Dental plan Enhanced Health Cash Plan If you're selected, we'll guide you through the following checks as part of our offer process: DBS Check: Verification of criminal records. Right to Work: Confirmation of legal work eligibility. References: Automated verification based on HMRC records. At Beyond, we celebrate diversity and are committed to being an equal-opportunity employer. We welcome candidates from all walks of life. If you need any accommodations during the application process, please don't hesitate to call or email us.
Information Security & Assurance Officer Salary: up to £50,000 + 15% Project Uplift + Company Car/Car Allowance Location: Suffolk (onsite) REED Technology are recruiting for an Information Security & Assurance Officer to join a major UK infrastructure programme click apply for full job details
Aug 22, 2026
Full time
Information Security & Assurance Officer Salary: up to £50,000 + 15% Project Uplift + Company Car/Car Allowance Location: Suffolk (onsite) REED Technology are recruiting for an Information Security & Assurance Officer to join a major UK infrastructure programme click apply for full job details
Elite Retail Security Officer Location: Milton Keynes Pay Rate: £16.12 per hour Hours: Various Shift Pattern: Various shifts between 8:45am and 7:15pm, across 7 days SIA SG or DS Licence Essential, Driving licence also essential as this role requires you to cover multiple sites Minimum 3 Years' Retail Security Experience Required We are seeking a highly professional and experienced Elite Retail Security Officer to join our team in Milton Keynes. This role is ideally suited to individuals who have a proven background in retail security, loss prevention, and shrinkage reduction within busy retail environments. We are looking for confident professionals who can combine exceptional customer service with proactive theft prevention and store protection. Please note that applications will only be considered from candidates who have a minimum of 3 years' retail security experience. Your Responsibilities As an Elite Security Officer, you will: - Act as a highly visible security presence to protect colleagues, customers, stock, and company assets - Proactively identify and prevent theft, fraud, and stock loss - Support the delivery of store loss prevention strategies and contribute to shrinkage reduction - Monitor and respond appropriately to suspicious activity and security incidents - Conduct investigations and gather relevant information relating to theft and loss prevention incidents - Produce accurate and detailed incident reports using digital reporting systems - Build positive working relationships with store management and retail teams - Ensure all site security procedures and client requirements are followed at all times - Respond effectively to emergencies, incidents, and fire evacuation procedures - Conduct staff and contractor searches where required and authorised - Maintain professional standards of appearance, conduct, and customer service at all times What We're Looking For To be successful in this role, you will have: - A valid SIA Security Guarding (SG) or Door Supervision (DS) licence - A minimum of 3 years' retail security experience - Previous loss prevention, store detective, or retail crime prevention experience - Experience identifying and preventing theft, fraud, and stock loss - Excellent communication and conflict management skills - A professional, smart, and highly presentable approach - Strong written skills with experience completing incident reports and documentation - Confidence using digital reporting systems and mobile technology - The ability to remain calm, observant, and decisive in challenging situations Why Join Us? Join TSS, part of the world's leading provider of security solutions, and enjoy genuine opportunities for career development and progression. From comprehensive induction training and on-site support to ongoing development programmes, you'll be supported every step of the way by an experienced management team. Benefits - 5.6 weeks annual holiday entitlement - Workplace Pension Scheme - Training, development, and progression opportunities - Life Assurance Benefit - Contributory Healthcare Scheme - Eyecare Vouchers - Employee Discount Schemes - Refer a Friend Scheme - Free Uniform Provided Job Ref: T74 TSS are a recognised Disability Confident Leader Employer, committed to creating an inclusive workplace where everyone can thrive. We welcome applications from all suitably qualified candidates and are dedicated to supporting accessibility, opportunity, and development for all employees. About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Aug 22, 2026
Full time
Elite Retail Security Officer Location: Milton Keynes Pay Rate: £16.12 per hour Hours: Various Shift Pattern: Various shifts between 8:45am and 7:15pm, across 7 days SIA SG or DS Licence Essential, Driving licence also essential as this role requires you to cover multiple sites Minimum 3 Years' Retail Security Experience Required We are seeking a highly professional and experienced Elite Retail Security Officer to join our team in Milton Keynes. This role is ideally suited to individuals who have a proven background in retail security, loss prevention, and shrinkage reduction within busy retail environments. We are looking for confident professionals who can combine exceptional customer service with proactive theft prevention and store protection. Please note that applications will only be considered from candidates who have a minimum of 3 years' retail security experience. Your Responsibilities As an Elite Security Officer, you will: - Act as a highly visible security presence to protect colleagues, customers, stock, and company assets - Proactively identify and prevent theft, fraud, and stock loss - Support the delivery of store loss prevention strategies and contribute to shrinkage reduction - Monitor and respond appropriately to suspicious activity and security incidents - Conduct investigations and gather relevant information relating to theft and loss prevention incidents - Produce accurate and detailed incident reports using digital reporting systems - Build positive working relationships with store management and retail teams - Ensure all site security procedures and client requirements are followed at all times - Respond effectively to emergencies, incidents, and fire evacuation procedures - Conduct staff and contractor searches where required and authorised - Maintain professional standards of appearance, conduct, and customer service at all times What We're Looking For To be successful in this role, you will have: - A valid SIA Security Guarding (SG) or Door Supervision (DS) licence - A minimum of 3 years' retail security experience - Previous loss prevention, store detective, or retail crime prevention experience - Experience identifying and preventing theft, fraud, and stock loss - Excellent communication and conflict management skills - A professional, smart, and highly presentable approach - Strong written skills with experience completing incident reports and documentation - Confidence using digital reporting systems and mobile technology - The ability to remain calm, observant, and decisive in challenging situations Why Join Us? Join TSS, part of the world's leading provider of security solutions, and enjoy genuine opportunities for career development and progression. From comprehensive induction training and on-site support to ongoing development programmes, you'll be supported every step of the way by an experienced management team. Benefits - 5.6 weeks annual holiday entitlement - Workplace Pension Scheme - Training, development, and progression opportunities - Life Assurance Benefit - Contributory Healthcare Scheme - Eyecare Vouchers - Employee Discount Schemes - Refer a Friend Scheme - Free Uniform Provided Job Ref: T74 TSS are a recognised Disability Confident Leader Employer, committed to creating an inclusive workplace where everyone can thrive. We welcome applications from all suitably qualified candidates and are dedicated to supporting accessibility, opportunity, and development for all employees. About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Role: Trust and Statutory Fundraising Manager Salary: £40000 to £43000 per annum (DoE) + benefits Hours: 37.5 hours per week Location: Cheadle Hulme, SK8 6RQ Type: Permanent, Full Time - 37.5 hours per week About Us Originally founded in 1823, Seashell Trust is a nationally recognised and registered charity based in Cheadle Hulme, Stockport. The Trust comprises of the Royal School Manchester, the Royal College Manchester, 17 bespoke Residential Care Homes, Outreach Health and Family Services. We provide expert Residential care and Education for children and young people with severe, profound, and complex learning difficulties and disabilities, sensory impairments, communication disorders and autism. Our fantastic services are based all on one-site, which deepens our sense of community for our children and young people and the wider Seashell team The Role Were hiring for a Trust and Statutory Fundraising manager to join us at Seashell to lead on the trust and foundations fundraising strategy for the charity, driving increased income for capital redevelopment projects and day to day revenue fundraising. They will extend the portfolio of high profile, grant-making trusts and foundations that support the charity along with securing significant funds from statutory funders such as government, Lottery and Sports England. Key Responsibilities Lead on trust and statutory fundraising, developing and delivering the strategy for both capital and revenue fundraising to drive increased restricted and unrestricted income. Set trust and statutory income targets and oversee income forecasting for capital and revenue, keeping the Head of Fundraising abreast of performance against target. Lead on developing and overseeing due diligence procedures for trust, statutory and major donor prospects to ensure staff follow due process. Share project information, budgets and statistics gathered for appeals with the wider fundraising and marketing team. Work with the Data Officer to ensure the database is maintained with accurate and consistent donor and prospect information in line with GDPR and related legislation Requirements Extensive experience in a trust fundraising role in the charity sector and the process behind it. A demonstrable track record of income generation through personally securing six and seven figure gifts from grant-making trusts, foundations and statutory sources Experience of leading and delivering effective and practical fundraising strategies to include target setting, forecasting and income reporting An ability to think and act strategically to move forward complex donor relationships, understanding their needs and what motivates them Experience of working with and influencing senior leaders and peers within an organisation Benefits Detailed 2-week induction programme for all new employees Access to our on-site inclusive gym, fitness classes and swimming pool Blue light discount scheme Benenden Health Care Membership - access to 24/7 GP, physiotherapy, medical treatments, mental health support including counselling service, cancer support, care planning and social care advice Access to a wide range of vocational programmes to support you in your job role Life Assurance (3x Annual base salary) subject to terms and conditions Cycle to work scheme Free on-site parking Paid Enhanced DBS About Recruitment at Seashell Our vision is for the children and young people in our care to be safe, happy and to achieve the best possible outcomes so that they are valued and valuable members of their communities. Our Core Values are represented within the three 'I's' - Integrity, Innovation, and Involvement. We value diversity and are committed to equal opportunities. Disabled candidates who meet the minimum criteria on the person specification will be guaranteed an interview. We are an inclusive employer and welcome all applications. This charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We provide an environment that is safeguarded and as part of our safer recruitment policy, the successful candidate will be required to undergo an enhanced DBS check and full references will be taken.
Aug 22, 2026
Full time
Role: Trust and Statutory Fundraising Manager Salary: £40000 to £43000 per annum (DoE) + benefits Hours: 37.5 hours per week Location: Cheadle Hulme, SK8 6RQ Type: Permanent, Full Time - 37.5 hours per week About Us Originally founded in 1823, Seashell Trust is a nationally recognised and registered charity based in Cheadle Hulme, Stockport. The Trust comprises of the Royal School Manchester, the Royal College Manchester, 17 bespoke Residential Care Homes, Outreach Health and Family Services. We provide expert Residential care and Education for children and young people with severe, profound, and complex learning difficulties and disabilities, sensory impairments, communication disorders and autism. Our fantastic services are based all on one-site, which deepens our sense of community for our children and young people and the wider Seashell team The Role Were hiring for a Trust and Statutory Fundraising manager to join us at Seashell to lead on the trust and foundations fundraising strategy for the charity, driving increased income for capital redevelopment projects and day to day revenue fundraising. They will extend the portfolio of high profile, grant-making trusts and foundations that support the charity along with securing significant funds from statutory funders such as government, Lottery and Sports England. Key Responsibilities Lead on trust and statutory fundraising, developing and delivering the strategy for both capital and revenue fundraising to drive increased restricted and unrestricted income. Set trust and statutory income targets and oversee income forecasting for capital and revenue, keeping the Head of Fundraising abreast of performance against target. Lead on developing and overseeing due diligence procedures for trust, statutory and major donor prospects to ensure staff follow due process. Share project information, budgets and statistics gathered for appeals with the wider fundraising and marketing team. Work with the Data Officer to ensure the database is maintained with accurate and consistent donor and prospect information in line with GDPR and related legislation Requirements Extensive experience in a trust fundraising role in the charity sector and the process behind it. A demonstrable track record of income generation through personally securing six and seven figure gifts from grant-making trusts, foundations and statutory sources Experience of leading and delivering effective and practical fundraising strategies to include target setting, forecasting and income reporting An ability to think and act strategically to move forward complex donor relationships, understanding their needs and what motivates them Experience of working with and influencing senior leaders and peers within an organisation Benefits Detailed 2-week induction programme for all new employees Access to our on-site inclusive gym, fitness classes and swimming pool Blue light discount scheme Benenden Health Care Membership - access to 24/7 GP, physiotherapy, medical treatments, mental health support including counselling service, cancer support, care planning and social care advice Access to a wide range of vocational programmes to support you in your job role Life Assurance (3x Annual base salary) subject to terms and conditions Cycle to work scheme Free on-site parking Paid Enhanced DBS About Recruitment at Seashell Our vision is for the children and young people in our care to be safe, happy and to achieve the best possible outcomes so that they are valued and valuable members of their communities. Our Core Values are represented within the three 'I's' - Integrity, Innovation, and Involvement. We value diversity and are committed to equal opportunities. Disabled candidates who meet the minimum criteria on the person specification will be guaranteed an interview. We are an inclusive employer and welcome all applications. This charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We provide an environment that is safeguarded and as part of our safer recruitment policy, the successful candidate will be required to undergo an enhanced DBS check and full references will be taken.
