Job Title: French Customer Service Advisors (Days) Location: Brighton (Hybrid after training - 2 days in office) Hours: 4 days on, 4 days off (8:00am - 8:00pm) Salary: 26,500 + 5% Bonus + Excellent Benefits An excellent opportunity has arisen for French Customer Service Advisors to join one of our longstanding clients, a global business with a vibrant and inclusive culture, in Brighton. This role offers hybrid working once training is completed. Benefits include: 25-30 days holiday plus bank holidays 9% Retirement Savings Plan Private medical insurance (BUPA) Life Insurance & Income Protection Company Sick Pay Cycle to Work Scheme & Season Ticket Loan Employee Discounts The Requirements: Fluent in French & English (written and spoken) Minimum 2 A Levels (A-C) or equivalent Previous customer service experience Confident communicator, both written and verbal Strong IT literacy and ability to multitask Proactive, solutions-focused attitude The Role: Handle inbound and outbound calls, providing assistance in French and English Support customers with policy cover, claims, and emergencies Ensure all case handling is accurately documented Resolve complaints in line with business policy and FCA guidelines Deliver excellent service while meeting KPIs and SLAs Promote a proactive customer service culture If you're keen to join an exceptional team with strong career progression opportunities, apply to this French Customer Service Advisor (Days) role below or call Jamie Watson at Clearline Recruitment on (phone number removed) between 9:00am - 5:30pm .
Apr 27, 2026
Full time
Job Title: French Customer Service Advisors (Days) Location: Brighton (Hybrid after training - 2 days in office) Hours: 4 days on, 4 days off (8:00am - 8:00pm) Salary: 26,500 + 5% Bonus + Excellent Benefits An excellent opportunity has arisen for French Customer Service Advisors to join one of our longstanding clients, a global business with a vibrant and inclusive culture, in Brighton. This role offers hybrid working once training is completed. Benefits include: 25-30 days holiday plus bank holidays 9% Retirement Savings Plan Private medical insurance (BUPA) Life Insurance & Income Protection Company Sick Pay Cycle to Work Scheme & Season Ticket Loan Employee Discounts The Requirements: Fluent in French & English (written and spoken) Minimum 2 A Levels (A-C) or equivalent Previous customer service experience Confident communicator, both written and verbal Strong IT literacy and ability to multitask Proactive, solutions-focused attitude The Role: Handle inbound and outbound calls, providing assistance in French and English Support customers with policy cover, claims, and emergencies Ensure all case handling is accurately documented Resolve complaints in line with business policy and FCA guidelines Deliver excellent service while meeting KPIs and SLAs Promote a proactive customer service culture If you're keen to join an exceptional team with strong career progression opportunities, apply to this French Customer Service Advisor (Days) role below or call Jamie Watson at Clearline Recruitment on (phone number removed) between 9:00am - 5:30pm .
Sales Advisor 5 Days Out of 7 (40 Hours Per Week) £26,437 Basic + Commission (OTE Increased After Probation) Wigan Full Time Permanent Position The Company We are recruiting for a Sales Advisor to join a well-established retail business based in Wigan. This is a customer-facing role within a fast-paced retail environment, offering the opportunity to earn strong commission through delivering an excellent customer experience and driving sales performance. You will be joining a supportive and driven sales team, with a strong focus on customer service, product knowledge, and achieving individual and team targets. The Role • Achieving and exceeding individual and store KPI s through upselling and cross-selling • Delivering a high-quality customer experience from initial enquiry through to purchase • Greeting and engaging customers in store, identifying needs and recommending suitable products • Handling inbound enquiries via phone, email and live chat • Providing expert advice and guidance on product selection • Processing sales orders accurately and efficiently • Handling payments and operating POS systems • Managing customer queries and resolving complaints with support from management • Supporting with stock control, deliveries, and merchandising • Maintaining a clean, organised, and professional retail environment • Working collaboratively with the wider sales team to drive overall store performance The Candidate • Previous experience within a retail sales or customer-facing sales role • Experience working towards KPI s and sales targets • Strong communication skills, both face-to-face and over the phone • Confident in upselling and cross-selling products • Ability to build rapport quickly and deliver excellent customer service • Experience within a specialised retail environment (desirable) Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn. INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Apr 27, 2026
Full time
Sales Advisor 5 Days Out of 7 (40 Hours Per Week) £26,437 Basic + Commission (OTE Increased After Probation) Wigan Full Time Permanent Position The Company We are recruiting for a Sales Advisor to join a well-established retail business based in Wigan. This is a customer-facing role within a fast-paced retail environment, offering the opportunity to earn strong commission through delivering an excellent customer experience and driving sales performance. You will be joining a supportive and driven sales team, with a strong focus on customer service, product knowledge, and achieving individual and team targets. The Role • Achieving and exceeding individual and store KPI s through upselling and cross-selling • Delivering a high-quality customer experience from initial enquiry through to purchase • Greeting and engaging customers in store, identifying needs and recommending suitable products • Handling inbound enquiries via phone, email and live chat • Providing expert advice and guidance on product selection • Processing sales orders accurately and efficiently • Handling payments and operating POS systems • Managing customer queries and resolving complaints with support from management • Supporting with stock control, deliveries, and merchandising • Maintaining a clean, organised, and professional retail environment • Working collaboratively with the wider sales team to drive overall store performance The Candidate • Previous experience within a retail sales or customer-facing sales role • Experience working towards KPI s and sales targets • Strong communication skills, both face-to-face and over the phone • Confident in upselling and cross-selling products • Ability to build rapport quickly and deliver excellent customer service • Experience within a specialised retail environment (desirable) Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn. INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests. Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be full time on site. Dates to be determined after Training is completed and Manager has signed off. Interview Date - 07.05.26 Start Date - 26.05.26 Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday Location : - East Midlands Airport Pay Rate : - 14.73 p/h Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer the confidence in the information provided Maximise up selling opportunities whilst ensuring the customer has an informed choice Key Skills : Excellent customer service experience Strong understanding of customer service processes Consistently providing a high level of service Excellent communication skills written and verbal Ability to adapt to change Ability to work as part of a team as well as independently Experience of working with MS Word and Excel This role is subject to 5 Year Compliance and a Clean DBS - it is imperative that each applicant provides support to this process If you have the right skills - Please click Apply, submit your CV to (url removed) or call (phone number removed)
Apr 26, 2026
Seasonal
My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests. Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be full time on site. Dates to be determined after Training is completed and Manager has signed off. Interview Date - 07.05.26 Start Date - 26.05.26 Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday Location : - East Midlands Airport Pay Rate : - 14.73 p/h Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer the confidence in the information provided Maximise up selling opportunities whilst ensuring the customer has an informed choice Key Skills : Excellent customer service experience Strong understanding of customer service processes Consistently providing a high level of service Excellent communication skills written and verbal Ability to adapt to change Ability to work as part of a team as well as independently Experience of working with MS Word and Excel This role is subject to 5 Year Compliance and a Clean DBS - it is imperative that each applicant provides support to this process If you have the right skills - Please click Apply, submit your CV to (url removed) or call (phone number removed)
Interaction Recruitment
Old Penshaw, Tyne And Wear
Job description Job Title: Recruitment Resourcer / Administrator Hours of Work: 35 hours per week - Monday to Friday, 08:30 - 16:00 Location: Washington, North East Contract: Temporary, ongoing. Interaction Recruitment have a fantastic opportunity for a Recruitment Resourcer to join our team. Interaction is one of the UK's fastest growing independent recruitment businesses, operating through a growing network of 26 locations nationwide. Recognised and published as " UK's Number 1 General Recruiter ". You will be working on various projects, speaking with possible candidates for the role and booking them in for the interview process. As a vital component within the recruitment process, successful candidates need to have a fine eye for detail, a resilient and ambitious personality and fantastic work ethic. Working as part of a team, the candidate will have to have strong communication skills and be hard working. The role consists of handling inbound and outbound calls with future potential candidates, assessing whether they would be right for a role with the company. You will tele-screen the candidates to make sure only suitable candidates are sent forward. It will then be your responsibility to book people in for interview slots. Key attributes needed for this role: Self-motivation, bright and bubbly personality Confident and resilient telephone manner Strong communication and listening skills Confident team player Ambitious with a desire to succeed We can offer you a platform to showcase your Recruitment/Customer Services skills along with the chance of joining a supportive team within a well-established company with a growing reputation. If you are an experienced Recruitment Professional or Customer Advisor, please apply now.
Apr 26, 2026
Full time
Job description Job Title: Recruitment Resourcer / Administrator Hours of Work: 35 hours per week - Monday to Friday, 08:30 - 16:00 Location: Washington, North East Contract: Temporary, ongoing. Interaction Recruitment have a fantastic opportunity for a Recruitment Resourcer to join our team. Interaction is one of the UK's fastest growing independent recruitment businesses, operating through a growing network of 26 locations nationwide. Recognised and published as " UK's Number 1 General Recruiter ". You will be working on various projects, speaking with possible candidates for the role and booking them in for the interview process. As a vital component within the recruitment process, successful candidates need to have a fine eye for detail, a resilient and ambitious personality and fantastic work ethic. Working as part of a team, the candidate will have to have strong communication skills and be hard working. The role consists of handling inbound and outbound calls with future potential candidates, assessing whether they would be right for a role with the company. You will tele-screen the candidates to make sure only suitable candidates are sent forward. It will then be your responsibility to book people in for interview slots. Key attributes needed for this role: Self-motivation, bright and bubbly personality Confident and resilient telephone manner Strong communication and listening skills Confident team player Ambitious with a desire to succeed We can offer you a platform to showcase your Recruitment/Customer Services skills along with the chance of joining a supportive team within a well-established company with a growing reputation. If you are an experienced Recruitment Professional or Customer Advisor, please apply now.
Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 37.5 hours er week, between 7am 7pm (must be flexible with shift rotation and occasional weekends) Pay: £14.22 What s on offer: Competitive pay Overtime available (time and half) Full training provided Weekly pay Opportunity to progress within a growing IT team Temp of the Month - vouchers! Duties include: Providing first-line IT support to external clients, resolving queries efficiently and professionally Logging, tracking, and updating support tickets accurately in the system Troubleshooting hardware, software, and network issues, escalating where necessary Guiding clients through step-by-step solutions over the phone or via email Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we re looking for: Fluent in English and Dutch, written and verbal Strong customer service skills Previous call centre experience beneficial but not essential Organised and methodical in approach to work Previous experience in IT support is beneficial but not essential If you are the candidate we are looking for then please apply today or call (phone number removed) for more information INDPB
Apr 25, 2026
Contractor
Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 37.5 hours er week, between 7am 7pm (must be flexible with shift rotation and occasional weekends) Pay: £14.22 What s on offer: Competitive pay Overtime available (time and half) Full training provided Weekly pay Opportunity to progress within a growing IT team Temp of the Month - vouchers! Duties include: Providing first-line IT support to external clients, resolving queries efficiently and professionally Logging, tracking, and updating support tickets accurately in the system Troubleshooting hardware, software, and network issues, escalating where necessary Guiding clients through step-by-step solutions over the phone or via email Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we re looking for: Fluent in English and Dutch, written and verbal Strong customer service skills Previous call centre experience beneficial but not essential Organised and methodical in approach to work Previous experience in IT support is beneficial but not essential If you are the candidate we are looking for then please apply today or call (phone number removed) for more information INDPB
Adecco are currently recruiting for a Customer Support Advisor for our client based in Newbury. Key Responsibilities Managing inbound and outbound customer calls Responding to customer emails and support enquiries Liaising with mobile network providers to resolve issues Supporting the sales team with product-related queries Completing product investigations where required Creating, updating, and following up on support tickets You will be required to give customers Technical advice and support (Full training will be provided) Skills & Qualifications Strong written and verbal communication skills Ability to adapt and learn quickly Confident PC skills, including use of Word, Excel, and email Good organisational and time management skills Details: Monday-Friday Office based with ability to work from home 2 days a week after probation. Free parking on site Fantastic benefits offered Potential to earn extra with a structured plan and support from your managers Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 25, 2026
Full time
Adecco are currently recruiting for a Customer Support Advisor for our client based in Newbury. Key Responsibilities Managing inbound and outbound customer calls Responding to customer emails and support enquiries Liaising with mobile network providers to resolve issues Supporting the sales team with product-related queries Completing product investigations where required Creating, updating, and following up on support tickets You will be required to give customers Technical advice and support (Full training will be provided) Skills & Qualifications Strong written and verbal communication skills Ability to adapt and learn quickly Confident PC skills, including use of Word, Excel, and email Good organisational and time management skills Details: Monday-Friday Office based with ability to work from home 2 days a week after probation. Free parking on site Fantastic benefits offered Potential to earn extra with a structured plan and support from your managers Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Hungarian-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 40 per week, between 7am 7pm (must be flexible with shift rotation and occasional weekends) Pay: £14.22 What s on offer: Competitive pay Overtime available (time and half) Full training provided Weekly pay Opportunity to progress within a growing IT team Duties include: Providing first-line IT support to external clients, resolving queries efficiently and professionally Logging, tracking, and updating support tickets accurately in the system Troubleshooting hardware, software, and network issues, escalating where necessary Guiding clients through step-by-step solutions over the phone or via email Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we re looking for: Fluent in English and Hungarian written and verbal Strong customer service skills Previous call centre experience beneficial but not essential Organised and methodical in approach to work Previous experience in IT support is beneficial but not essential If you are the candidate we are looking for then please apply today or call (phone number removed) for more information INDPB
Apr 25, 2026
Contractor
Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Hungarian-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 40 per week, between 7am 7pm (must be flexible with shift rotation and occasional weekends) Pay: £14.22 What s on offer: Competitive pay Overtime available (time and half) Full training provided Weekly pay Opportunity to progress within a growing IT team Duties include: Providing first-line IT support to external clients, resolving queries efficiently and professionally Logging, tracking, and updating support tickets accurately in the system Troubleshooting hardware, software, and network issues, escalating where necessary Guiding clients through step-by-step solutions over the phone or via email Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we re looking for: Fluent in English and Hungarian written and verbal Strong customer service skills Previous call centre experience beneficial but not essential Organised and methodical in approach to work Previous experience in IT support is beneficial but not essential If you are the candidate we are looking for then please apply today or call (phone number removed) for more information INDPB
Are you fluent in Danish AND either Norwegian, Swedish OR Finnish? Are you available for a new position at short-notice? We are looking for a Nordic Customer Service Advisor to join a Global company based in Watford. This is a brand-new opportunity within a well-established business. If you have previously been in process for a similar role in Watford then please still apply as this position is not the same! You MUST be fluent in Danish for this position alongside being able to speak and write in either Norwegian, Swedish or Finnish. Monday to Friday, Hybrid working (Monday & Thursday as the office days). Working Hours: 08:30 - 17:00 (Watford office) 07:00 - 15:30 (homeworking). This is an ongoing temporary position, estimated to last between 6 and 12 months. Their office has strong public transport links and free on-site parking, making it convenient for all commuters. Main duties to include: Provide support to customers and stakeholders Answering inbound enquiries via both telephone and email Manage a shared inbox Process customer orders Provide updates on stock price and availability Work in partnership with customers and stakeholders to resolve issues Run daily and weekly reports on stock and order to delivery speeds Candidate requirements: Must be fluent in Danish AND either Norwegian, Swedish or Finnish Strong communication skills Excellent relationship building skills Professional and adaptable Commutable distance to Watford and hold UK Rights to Work Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Apr 25, 2026
Seasonal
Are you fluent in Danish AND either Norwegian, Swedish OR Finnish? Are you available for a new position at short-notice? We are looking for a Nordic Customer Service Advisor to join a Global company based in Watford. This is a brand-new opportunity within a well-established business. If you have previously been in process for a similar role in Watford then please still apply as this position is not the same! You MUST be fluent in Danish for this position alongside being able to speak and write in either Norwegian, Swedish or Finnish. Monday to Friday, Hybrid working (Monday & Thursday as the office days). Working Hours: 08:30 - 17:00 (Watford office) 07:00 - 15:30 (homeworking). This is an ongoing temporary position, estimated to last between 6 and 12 months. Their office has strong public transport links and free on-site parking, making it convenient for all commuters. Main duties to include: Provide support to customers and stakeholders Answering inbound enquiries via both telephone and email Manage a shared inbox Process customer orders Provide updates on stock price and availability Work in partnership with customers and stakeholders to resolve issues Run daily and weekly reports on stock and order to delivery speeds Candidate requirements: Must be fluent in Danish AND either Norwegian, Swedish or Finnish Strong communication skills Excellent relationship building skills Professional and adaptable Commutable distance to Watford and hold UK Rights to Work Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Customer Service Advisor Location: Huddersfield, HD8 Job Type: Permanent Salary: 24,000 - 26,000 (PA) We are currently recruiting for a Customer Service Advisor to join a well-established organisation within the environmental services sector. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys delivering excellent customer support. Key Responsibilities: Handling inbound and outbound customer enquiries via phone and email Providing accurate information and resolving customer issues efficiently Processing orders, bookings, and service requests Maintaining up-to-date and accurate records on internal systems Liaising with internal teams to ensure smooth service delivery Key Requirements: Strong organisational skills with the ability to prioritise workload Ability to work under pressure and meet deadlines Excellent communication skills, both written and verbal Good level of literacy and attention to detail Confident using computers and internal systems (CRM experience desirable) A proactive and positive attitude What's on Offer: Permanent, full-time position Supportive team environment Opportunity to develop within a growing sector If you are a motivated individual looking to build a career in customer service within a stable and forward-thinking company, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 24, 2026
Full time
Customer Service Advisor Location: Huddersfield, HD8 Job Type: Permanent Salary: 24,000 - 26,000 (PA) We are currently recruiting for a Customer Service Advisor to join a well-established organisation within the environmental services sector. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys delivering excellent customer support. Key Responsibilities: Handling inbound and outbound customer enquiries via phone and email Providing accurate information and resolving customer issues efficiently Processing orders, bookings, and service requests Maintaining up-to-date and accurate records on internal systems Liaising with internal teams to ensure smooth service delivery Key Requirements: Strong organisational skills with the ability to prioritise workload Ability to work under pressure and meet deadlines Excellent communication skills, both written and verbal Good level of literacy and attention to detail Confident using computers and internal systems (CRM experience desirable) A proactive and positive attitude What's on Offer: Permanent, full-time position Supportive team environment Opportunity to develop within a growing sector If you are a motivated individual looking to build a career in customer service within a stable and forward-thinking company, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Fluent Mandarin Speaker - Customer Sales Advisor Central London (Hybrid) 14.00 per hour + Holiday Pay Long-Term Temporary Position Hours - 9.00 am - 6.00 pm Monday - Friday (Occasional weekend work may be required in peak times however time will be given back during the week.) We're excited to be recruiting on behalf of a leading company in the property sector, based in the heart of Central London. This is a fantastic opportunity for a fluent Mandarin speaker to join a dynamic, fast-growing team as a Customer Sales Advisor. The Role In this hybrid role, you'll begin with in-office training in Central London. Once trained, you'll work remotely twice a week, with three days in the office. All necessary equipment will be provided. You will: Handle inbound and outbound customer queries via phone and email Provide outstanding customer service and sales support Update internal systems and ensure documentation accuracy What We're Looking For Fluency in Mandarin (spoken and written) Proven customer service and/or sales experience A confident, professional telephone manner Strong communication and interpersonal skills This is a fantastic opportunity for someone who's motivated, proactive, and ready to grow with a successful team. Interviews are taking place immediately - apply now to be considered! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 24, 2026
Seasonal
Fluent Mandarin Speaker - Customer Sales Advisor Central London (Hybrid) 14.00 per hour + Holiday Pay Long-Term Temporary Position Hours - 9.00 am - 6.00 pm Monday - Friday (Occasional weekend work may be required in peak times however time will be given back during the week.) We're excited to be recruiting on behalf of a leading company in the property sector, based in the heart of Central London. This is a fantastic opportunity for a fluent Mandarin speaker to join a dynamic, fast-growing team as a Customer Sales Advisor. The Role In this hybrid role, you'll begin with in-office training in Central London. Once trained, you'll work remotely twice a week, with three days in the office. All necessary equipment will be provided. You will: Handle inbound and outbound customer queries via phone and email Provide outstanding customer service and sales support Update internal systems and ensure documentation accuracy What We're Looking For Fluency in Mandarin (spoken and written) Proven customer service and/or sales experience A confident, professional telephone manner Strong communication and interpersonal skills This is a fantastic opportunity for someone who's motivated, proactive, and ready to grow with a successful team. Interviews are taking place immediately - apply now to be considered! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Inbound Sales Advisor - Basic Salary + monthly bonus - Total package circa 30k Manchester City Centre Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and a late start and early finish on a Friday! Excellent benefits package - apply to find out more! We are proud to be working with a class leading business in Manchester that is not only the largest business in industry but also one of the longest standing and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability and help you become an expert in your field so that you can deliver class leading Customer Service to their customers. You will be based in the Manchester office and part of a small but highly skilled team of Inbound Sales Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do. On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer. Previous experience in telephone-based Customer Service or Sales role is preferred, however, other Customer service and Sales experience will be considered If you have previous customer service or sales experience and live in the Manchester area, apply now!
Apr 23, 2026
Full time
Inbound Sales Advisor - Basic Salary + monthly bonus - Total package circa 30k Manchester City Centre Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and a late start and early finish on a Friday! Excellent benefits package - apply to find out more! We are proud to be working with a class leading business in Manchester that is not only the largest business in industry but also one of the longest standing and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability and help you become an expert in your field so that you can deliver class leading Customer Service to their customers. You will be based in the Manchester office and part of a small but highly skilled team of Inbound Sales Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do. On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer. Previous experience in telephone-based Customer Service or Sales role is preferred, however, other Customer service and Sales experience will be considered If you have previous customer service or sales experience and live in the Manchester area, apply now!
Office-Based Staines-upon-Thames Monday-Friday We're looking for a confident, driven Sales Advisor to join our clients fast-growing, office-based team. This is a phone-based sales role suited to someone who enjoys speaking to customers, closing deals, and being rewarded for performance. If you've worked in telesales, inside sales, customer sales, or account management-and love hitting targets-this role is for you. An interest in cars is a bonus, but absolutely not essential . The Role You'll be responsible for handling warm inbound and outbound enquiries from customers who are actively looking for support with their vehicle- no cold calling . All leads are qualified and ready to speak. You'll guide customers through the process, build rapport, provide quotes, and close the sale. Full training is provided, so no technical or automotive knowledge is required. Day-to-day responsibilities: Handling high-quality inbound and outbound calls Converting enquiries into confirmed bookings Quoting customers and confidently closing sales Managing customer conversations end-to-end Liaising with internal teams to ensure smooth delivery Keeping customers updated via phone and email What's In It for You? Uncapped commission - the more you sell, the more you earn Realistic OTE of £50,000+ Monday to Friday only (8:30am-5:30pm) - no weekends 28 days holiday including bank holidays Modern, friendly office environment Free on-site parking Pension scheme Clear progression opportunities in a growing business About You We're looking for someone who: Has telesales, inside sales, or phone-based sales experience Is confident, persuasive, and comfortable closing deals Enjoys speaking to customers and building quick rapport Can manage multiple leads and follow-ups effectively Is target-driven, motivated, and money-focused Has a passion for delivering great customer experiences (If you're interested in cars, that's great - but it's not essential) About the Company Our client is rapidly expanding, customer-focused business with a strong reputation for quality and service. Our leadership team is ambitious, supportive, and invested in developing talent from within. If you're looking for a stable role with high earning potential and long-term progression, this is the place to be. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 23, 2026
Full time
Office-Based Staines-upon-Thames Monday-Friday We're looking for a confident, driven Sales Advisor to join our clients fast-growing, office-based team. This is a phone-based sales role suited to someone who enjoys speaking to customers, closing deals, and being rewarded for performance. If you've worked in telesales, inside sales, customer sales, or account management-and love hitting targets-this role is for you. An interest in cars is a bonus, but absolutely not essential . The Role You'll be responsible for handling warm inbound and outbound enquiries from customers who are actively looking for support with their vehicle- no cold calling . All leads are qualified and ready to speak. You'll guide customers through the process, build rapport, provide quotes, and close the sale. Full training is provided, so no technical or automotive knowledge is required. Day-to-day responsibilities: Handling high-quality inbound and outbound calls Converting enquiries into confirmed bookings Quoting customers and confidently closing sales Managing customer conversations end-to-end Liaising with internal teams to ensure smooth delivery Keeping customers updated via phone and email What's In It for You? Uncapped commission - the more you sell, the more you earn Realistic OTE of £50,000+ Monday to Friday only (8:30am-5:30pm) - no weekends 28 days holiday including bank holidays Modern, friendly office environment Free on-site parking Pension scheme Clear progression opportunities in a growing business About You We're looking for someone who: Has telesales, inside sales, or phone-based sales experience Is confident, persuasive, and comfortable closing deals Enjoys speaking to customers and building quick rapport Can manage multiple leads and follow-ups effectively Is target-driven, motivated, and money-focused Has a passion for delivering great customer experiences (If you're interested in cars, that's great - but it's not essential) About the Company Our client is rapidly expanding, customer-focused business with a strong reputation for quality and service. Our leadership team is ambitious, supportive, and invested in developing talent from within. If you're looking for a stable role with high earning potential and long-term progression, this is the place to be. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Experience Advisor - National Accounts Salary: 27,650.00 plus Veolia benefits and pension Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington, WA3 6FW Duration: FTC 6 Months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? The difference you'll make: Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best self to work every day to achieve targeted growth and provide exceptional service Our must-haves. What you'll bring: Proven Ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Apr 22, 2026
Full time
Customer Experience Advisor - National Accounts Salary: 27,650.00 plus Veolia benefits and pension Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington, WA3 6FW Duration: FTC 6 Months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? The difference you'll make: Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best self to work every day to achieve targeted growth and provide exceptional service Our must-haves. What you'll bring: Proven Ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Sales Executive Salary: £25,396.80 (total OTE £45,000) Location: SuperBike Factory, Crawley Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europe's largest used motorcycle retailer, with over 3,000 bikes in stock across six UK locations. We've recently gone through a transformation - new leadership, better systems, and clearer ways of working. We're now fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. We're putting a lot into developing our people, providing opportunities to progress as you perform. Overview We are looking for passionate Sales Executives, who'll be responsible for managing the end to end sales cycle whilst maintaining an exceptional customer journey from initial enquiry to final handover delivering a professional, efficient, and enjoyable buying experience. You'll be speaking to customers online, over the phone, and in person, helping them find the right bike and making sure the process is smooth and efficient from start to finish. You will play a key part in hitting sales targets, promoting finance and additional products, and upholding showroom standards, acting as a proud ambassador for the SuperBike Factory brand. Day to Day role: Provide an outstanding welcome to customers, online, over the phone and in the showroom while delivering an exceptional experience at every stage of the sales journey Proactively identify and recommend improvements to sales techniques and the overall customer experience, using customer feedback to drive continuous improvement Manage all inbound and outbound sales enquiries using our CRM systems Take ownership of the sales pipeline and follow up with all prospects in a timely Maintain accurate records for all sales activity, customer interactions, and outcomes Provide finance quotations for your customers as requested Participate in sales training and development opportunities What We're Looking For: Essential: Experience working in a customer-facing sales role (e.g., telesales, retail, or automotive sales) Proven ability to work in a fast-paced, target-driven environment and managing a busy sales pipeline Proficient with CRM systems and Microsoft Office Confident communicator with a friendly style Resilient and adaptable under pressure Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance (4 times salary!) Staff Discount on Bikes and accessories. Cycle to Work Scheme. Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline). Enhanced Maternity, Paternity, and Sickness Pay. If you're looking for an interesting sales environment, where you can earn well and develop over time, apply today. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check. Employment credit searches will not affect your credit rating. Sales Executive / Telesales Executive / Retail Sales / Business Development / Sales Advisor/ Automotive Sales Executive / Motorcycle Sales / Vehicle Sales / Customer Sales Advisor / Motor Trade
Apr 22, 2026
Full time
Sales Executive Salary: £25,396.80 (total OTE £45,000) Location: SuperBike Factory, Crawley Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europe's largest used motorcycle retailer, with over 3,000 bikes in stock across six UK locations. We've recently gone through a transformation - new leadership, better systems, and clearer ways of working. We're now fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. We're putting a lot into developing our people, providing opportunities to progress as you perform. Overview We are looking for passionate Sales Executives, who'll be responsible for managing the end to end sales cycle whilst maintaining an exceptional customer journey from initial enquiry to final handover delivering a professional, efficient, and enjoyable buying experience. You'll be speaking to customers online, over the phone, and in person, helping them find the right bike and making sure the process is smooth and efficient from start to finish. You will play a key part in hitting sales targets, promoting finance and additional products, and upholding showroom standards, acting as a proud ambassador for the SuperBike Factory brand. Day to Day role: Provide an outstanding welcome to customers, online, over the phone and in the showroom while delivering an exceptional experience at every stage of the sales journey Proactively identify and recommend improvements to sales techniques and the overall customer experience, using customer feedback to drive continuous improvement Manage all inbound and outbound sales enquiries using our CRM systems Take ownership of the sales pipeline and follow up with all prospects in a timely Maintain accurate records for all sales activity, customer interactions, and outcomes Provide finance quotations for your customers as requested Participate in sales training and development opportunities What We're Looking For: Essential: Experience working in a customer-facing sales role (e.g., telesales, retail, or automotive sales) Proven ability to work in a fast-paced, target-driven environment and managing a busy sales pipeline Proficient with CRM systems and Microsoft Office Confident communicator with a friendly style Resilient and adaptable under pressure Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance (4 times salary!) Staff Discount on Bikes and accessories. Cycle to Work Scheme. Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline). Enhanced Maternity, Paternity, and Sickness Pay. If you're looking for an interesting sales environment, where you can earn well and develop over time, apply today. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check. Employment credit searches will not affect your credit rating. Sales Executive / Telesales Executive / Retail Sales / Business Development / Sales Advisor/ Automotive Sales Executive / Motorcycle Sales / Vehicle Sales / Customer Sales Advisor / Motor Trade
HPL RECRUITMENT GROUP LIMITED
New Milton, Hampshire
We're looking for an enthusiastic Reservations Advisor to join a busy and friendly office based Reservations Team at a beautiful park in the New Forest. If you enjoy helping customers, thrive on delivering excellent service over the phone, and are confident in a fast-paced environment, this could be the ideal role for you. About the Role As a Reservations Advisor (Telesales), you will: • Manage inbound and outbound calls, assist guests, and drive revenue through holiday bookings • Provide outstanding customer service and support • Carry out general administration tasks • Work as part of a supportive, collaborative office team • Work 37.5 hours per week, on a 2 week rolling rota which will include working weekends & bank holidays. What We're Looking For • Excellent communication and telephone skills • Target and sales driven individual • Friendly, confident, and customer-focused approach • Strong attention to detail • Ability to multitask and stay organised during busy periods What We Offer • A welcoming work environment at a beautiful holiday park • Full training and support • Opportunity to be part of a well-established team dedicated to great guest experiences • Monthly Commission paid (on hitting targets) to boost your earning potential
Apr 22, 2026
Full time
We're looking for an enthusiastic Reservations Advisor to join a busy and friendly office based Reservations Team at a beautiful park in the New Forest. If you enjoy helping customers, thrive on delivering excellent service over the phone, and are confident in a fast-paced environment, this could be the ideal role for you. About the Role As a Reservations Advisor (Telesales), you will: • Manage inbound and outbound calls, assist guests, and drive revenue through holiday bookings • Provide outstanding customer service and support • Carry out general administration tasks • Work as part of a supportive, collaborative office team • Work 37.5 hours per week, on a 2 week rolling rota which will include working weekends & bank holidays. What We're Looking For • Excellent communication and telephone skills • Target and sales driven individual • Friendly, confident, and customer-focused approach • Strong attention to detail • Ability to multitask and stay organised during busy periods What We Offer • A welcoming work environment at a beautiful holiday park • Full training and support • Opportunity to be part of a well-established team dedicated to great guest experiences • Monthly Commission paid (on hitting targets) to boost your earning potential
Contract Type: Permanent Location: Plymouth Salary: £13.40 per hour Hours: Full-time, 67.5 hours per fortnight (on an alternating pattern of 37.5 hours per week and 30 hours the next week) Join one of the biggest and most respected national eCommerce successes in our industry. CMO SUPERSTORES Ltd is an online supplier of building materials, sold across multiple eCommerce stores. Our mission is to provide customers with top-quality products and exceptional service to meet their needs. As an innovative and customer-centric company, we are committed to delivering excellent solutions to roofing professionals, contractors, and DIY enthusiasts alike. We are seeking five dynamic and results-driven Sales Executives to join our teams across our Drainage, Roofing, Doors, Insulation and Landscaping Superstores. The ideal candidate will play a crucial role in driving sales and providing exceptional customer service by offering expert advice on our product range. The Sales Executive will be responsible for building and maintaining strong customer relationships, understanding their needs, and recommending suitable building solutions. Act as first point of contact for the Company, dealing with routine and specialist product enquiries in a pleasant and helpful manner, communicating relevant information to colleagues or referring to others as appropriate. Ensure timely effective creation and follow up of sales quotations. Up-selling products to customers, including key products and special offers. Liaising with suppliers, as required, to fulfil customer orders Help promote the company through a positive attitude while engaging with our customers, colleagues and suppliers. Escalate product or customer issues to the Team Manager or Senior Advisor. Be reactive and well organised with demonstrable ability to prioritise and effectively complete multiple tasks. Entering detailed accurate notes into a database, including dates for follow up calls. Develop and retain product knowledge by attending supplier training events. Work collaboratively by sharing ideas, knowledge and resources. Undertake any further relevant research, development or training as required. Understand, record and update reasons for customer contact. As and when, there will be a requirement for you to support other teams with tasks that may not be directly related to your day to day responsibilities. You will be expected to manage these within your workload. CMO SUPERSTORES Ltd is an equal opportunities employer. A note to all applicants - CMO SUPERSTORES Ltd is unable to offer sponsorship of any kind Requirements Experience dealing with inbound sales calls. Good telephone manner. Friendly and tactful personality. Computer literate with a high standard of written and spoken English Ability to absorb new information quickly. Ability to work to targets. Team player with a 'can do' approach. Communicates effectively with others. Trustworthy and reliable time keeper. Monthly team bonus based on target earnings
Apr 22, 2026
Full time
Contract Type: Permanent Location: Plymouth Salary: £13.40 per hour Hours: Full-time, 67.5 hours per fortnight (on an alternating pattern of 37.5 hours per week and 30 hours the next week) Join one of the biggest and most respected national eCommerce successes in our industry. CMO SUPERSTORES Ltd is an online supplier of building materials, sold across multiple eCommerce stores. Our mission is to provide customers with top-quality products and exceptional service to meet their needs. As an innovative and customer-centric company, we are committed to delivering excellent solutions to roofing professionals, contractors, and DIY enthusiasts alike. We are seeking five dynamic and results-driven Sales Executives to join our teams across our Drainage, Roofing, Doors, Insulation and Landscaping Superstores. The ideal candidate will play a crucial role in driving sales and providing exceptional customer service by offering expert advice on our product range. The Sales Executive will be responsible for building and maintaining strong customer relationships, understanding their needs, and recommending suitable building solutions. Act as first point of contact for the Company, dealing with routine and specialist product enquiries in a pleasant and helpful manner, communicating relevant information to colleagues or referring to others as appropriate. Ensure timely effective creation and follow up of sales quotations. Up-selling products to customers, including key products and special offers. Liaising with suppliers, as required, to fulfil customer orders Help promote the company through a positive attitude while engaging with our customers, colleagues and suppliers. Escalate product or customer issues to the Team Manager or Senior Advisor. Be reactive and well organised with demonstrable ability to prioritise and effectively complete multiple tasks. Entering detailed accurate notes into a database, including dates for follow up calls. Develop and retain product knowledge by attending supplier training events. Work collaboratively by sharing ideas, knowledge and resources. Undertake any further relevant research, development or training as required. Understand, record and update reasons for customer contact. As and when, there will be a requirement for you to support other teams with tasks that may not be directly related to your day to day responsibilities. You will be expected to manage these within your workload. CMO SUPERSTORES Ltd is an equal opportunities employer. A note to all applicants - CMO SUPERSTORES Ltd is unable to offer sponsorship of any kind Requirements Experience dealing with inbound sales calls. Good telephone manner. Friendly and tactful personality. Computer literate with a high standard of written and spoken English Ability to absorb new information quickly. Ability to work to targets. Team player with a 'can do' approach. Communicates effectively with others. Trustworthy and reliable time keeper. Monthly team bonus based on target earnings
Temp Hybrid Westend £14ph Our client, a fast-growing tech business, is looking for upbeat and customer-focused individuals to join their Customer Care team on an immediate temporary basis. This is a fantastic opportunity to join a fun, social and supportive team based in a brilliant Central London location. Ideal for someone looking to earn quickly, meet new people and gain experience in a modern, growing company. It would particularly suit someone between longer-term roles, saving for travel, or looking for a role with potential to go permanent. You'll be supporting existing customers with product queries and troubleshooting, helping deliver a positive customer experience every step of the way. The Role Handling inbound customer calls and email queries from existing customers Supporting with troubleshooting and resolving product-related queries Managing calls ranging from quick queries to more detailed problem-solving conversations Delivering a friendly, helpful and solutions-focused customer experience Updating systems accurately with customer information and outcomes Working closely with the wider team to resolve issues efficiently About You Previous customer service experience is essential Positive, engaging and confident speaking with customers Comfortable in a phone-based role Calm under pressure and able to handle a variety of customer queries A team player who enjoys working in a social, energetic environment Available to start asap If you are interested in this role, please apply for immediate screening REF: JW
Apr 21, 2026
Seasonal
Temp Hybrid Westend £14ph Our client, a fast-growing tech business, is looking for upbeat and customer-focused individuals to join their Customer Care team on an immediate temporary basis. This is a fantastic opportunity to join a fun, social and supportive team based in a brilliant Central London location. Ideal for someone looking to earn quickly, meet new people and gain experience in a modern, growing company. It would particularly suit someone between longer-term roles, saving for travel, or looking for a role with potential to go permanent. You'll be supporting existing customers with product queries and troubleshooting, helping deliver a positive customer experience every step of the way. The Role Handling inbound customer calls and email queries from existing customers Supporting with troubleshooting and resolving product-related queries Managing calls ranging from quick queries to more detailed problem-solving conversations Delivering a friendly, helpful and solutions-focused customer experience Updating systems accurately with customer information and outcomes Working closely with the wider team to resolve issues efficiently About You Previous customer service experience is essential Positive, engaging and confident speaking with customers Comfortable in a phone-based role Calm under pressure and able to handle a variety of customer queries A team player who enjoys working in a social, energetic environment Available to start asap If you are interested in this role, please apply for immediate screening REF: JW
Sales Executive Salary: £25,396.80 (total OTE £45,000) Location: SuperBike Factory, Bradford Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europe's largest used motorcycle retailer, with over 3,000 bikes in stock across six UK locations. We've recently gone through a transformation - new leadership, better systems, and clearer ways of working. We're now fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. We're putting a lot into developing our people, providing opportunities to progress as you perform. Overview We are looking for passionate Sales Executives, who'll be responsible for managing the end to end sales cycle whilst maintaining an exceptional customer journey from initial enquiry to final handover delivering a professional, efficient, and enjoyable buying experience. You'll be speaking to customers online, over the phone, and in person, helping them find the right bike and making sure the process is smooth and efficient from start to finish. You will play a key part in hitting sales targets, promoting finance and additional products, and upholding showroom standards, acting as a proud ambassador for the SuperBike Factory brand. Day to Day role: Provide an outstanding welcome to customers, online, over the phone and in the showroom while delivering an exceptional experience at every stage of the sales journey Proactively identify and recommend improvements to sales techniques and the overall customer experience, using customer feedback to drive continuous improvement Manage all inbound and outbound sales enquiries using our CRM systems Take ownership of the sales pipeline and follow up with all prospects in a timely Maintain accurate records for all sales activity, customer interactions, and outcomes Provide finance quotations for your customers as requested Participate in sales training and development opportunities What We're Looking For: Essential: Experience working in a customer-facing sales role (e.g., telesales, retail, or automotive sales) Proven ability to work in a fast-paced, target-driven environment and managing a busy sales pipeline Proficient with CRM systems and Microsoft Office Confident communicator with a friendly style Resilient and adaptable under pressure Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance (4 times salary!) Staff Discount on Bikes and accessories. Cycle to Work Scheme. Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline). Enhanced Maternity, Paternity, and Sickness Pay. If you're looking for an interesting sales environment, where you can earn well and develop over time, apply today. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check. Employment credit searches will not affect your credit rating. Sales Executive / Telesales Executive / Retail Sales / Business Development / Sales Advisor/ Automotive Sales Executive / Motorcycle Sales / Vehicle Sales / Customer Sales Advisor / Motor Trade
Apr 20, 2026
Full time
Sales Executive Salary: £25,396.80 (total OTE £45,000) Location: SuperBike Factory, Bradford Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europe's largest used motorcycle retailer, with over 3,000 bikes in stock across six UK locations. We've recently gone through a transformation - new leadership, better systems, and clearer ways of working. We're now fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. We're putting a lot into developing our people, providing opportunities to progress as you perform. Overview We are looking for passionate Sales Executives, who'll be responsible for managing the end to end sales cycle whilst maintaining an exceptional customer journey from initial enquiry to final handover delivering a professional, efficient, and enjoyable buying experience. You'll be speaking to customers online, over the phone, and in person, helping them find the right bike and making sure the process is smooth and efficient from start to finish. You will play a key part in hitting sales targets, promoting finance and additional products, and upholding showroom standards, acting as a proud ambassador for the SuperBike Factory brand. Day to Day role: Provide an outstanding welcome to customers, online, over the phone and in the showroom while delivering an exceptional experience at every stage of the sales journey Proactively identify and recommend improvements to sales techniques and the overall customer experience, using customer feedback to drive continuous improvement Manage all inbound and outbound sales enquiries using our CRM systems Take ownership of the sales pipeline and follow up with all prospects in a timely Maintain accurate records for all sales activity, customer interactions, and outcomes Provide finance quotations for your customers as requested Participate in sales training and development opportunities What We're Looking For: Essential: Experience working in a customer-facing sales role (e.g., telesales, retail, or automotive sales) Proven ability to work in a fast-paced, target-driven environment and managing a busy sales pipeline Proficient with CRM systems and Microsoft Office Confident communicator with a friendly style Resilient and adaptable under pressure Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance (4 times salary!) Staff Discount on Bikes and accessories. Cycle to Work Scheme. Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline). Enhanced Maternity, Paternity, and Sickness Pay. If you're looking for an interesting sales environment, where you can earn well and develop over time, apply today. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check. Employment credit searches will not affect your credit rating. Sales Executive / Telesales Executive / Retail Sales / Business Development / Sales Advisor/ Automotive Sales Executive / Motorcycle Sales / Vehicle Sales / Customer Sales Advisor / Motor Trade
Avocet Legal has a fantastic opportunity for an experienced sales professional to join our client's fast growing, forward thinking company as a New Enquiries Sales Advisor in Barnstaple or Exeter. This is an office based role dealing with both inbound and outbound calls to people who have made an initial enquiry via our client's website or by telephone. This is not a cold calling role. The successful applicant will have a proven sales background, great telephone etiquette and the ability to close a sale. Overview Responsibilities You will deal with inbound and outbound calls from people who have made an initial enquiry via our client's website or by telephone. You will take detailed information from the clients and ensure you are asking the right questions. You will be responsible for providing the relevant information to people in relation to the services provided by the company. You will draft accurate letters/emails to send to prospective clients and new clients. Requirements Proven sales executive or sales advisor experience, ideally gained within a telesales position. Comfortable dealing with a high volume of inbound and outbound calls on a daily basis. Excellent telephone manner, strong written communication skills and a high level of attention to detail. Client focused and will have exceptional listening and customer service skills. Driven and motivated in a fast-paced sales role with ability to enthusiastically explain to a client how we help, drive urgency, summarise and close a sale. Able to work under pressure and under your own initiative. Work well in a team environment, supporting others and celebrating success. Understanding of sales processes is an advantage. Experience of working with sales/CRM systems is an advantage. Salary, Hours and Benefits £30,000 per annum basic salary plus on target bonus of £2,000 per month with the opportunity to earn much more! Working hours and days vary on a rota with: Day Shift 9am to 5:15pm with 1 hour lunch Late Shift 10am to 7pm with 1 hour lunch Saturdays 9:30am to 4:30pm with 1 hour lunch Additional hours as and when required by the business due to the nature of the role 22 days annual leave plus Bank Holidays - annual leave increases after each year of service to a maximum of 25 days. Generous Employee Benefits: Salary sacrifice pension scheme Death in service benefit Vivup Employee Benefits platform Growing business with career progression. If you are an experienced Sales Advisor or Sales Executive and you are looking for a new challenge this is an exciting time to join a unique and growing business, please get in touch with Sophia at Avocet Legal today.
Apr 17, 2026
Full time
Avocet Legal has a fantastic opportunity for an experienced sales professional to join our client's fast growing, forward thinking company as a New Enquiries Sales Advisor in Barnstaple or Exeter. This is an office based role dealing with both inbound and outbound calls to people who have made an initial enquiry via our client's website or by telephone. This is not a cold calling role. The successful applicant will have a proven sales background, great telephone etiquette and the ability to close a sale. Overview Responsibilities You will deal with inbound and outbound calls from people who have made an initial enquiry via our client's website or by telephone. You will take detailed information from the clients and ensure you are asking the right questions. You will be responsible for providing the relevant information to people in relation to the services provided by the company. You will draft accurate letters/emails to send to prospective clients and new clients. Requirements Proven sales executive or sales advisor experience, ideally gained within a telesales position. Comfortable dealing with a high volume of inbound and outbound calls on a daily basis. Excellent telephone manner, strong written communication skills and a high level of attention to detail. Client focused and will have exceptional listening and customer service skills. Driven and motivated in a fast-paced sales role with ability to enthusiastically explain to a client how we help, drive urgency, summarise and close a sale. Able to work under pressure and under your own initiative. Work well in a team environment, supporting others and celebrating success. Understanding of sales processes is an advantage. Experience of working with sales/CRM systems is an advantage. Salary, Hours and Benefits £30,000 per annum basic salary plus on target bonus of £2,000 per month with the opportunity to earn much more! Working hours and days vary on a rota with: Day Shift 9am to 5:15pm with 1 hour lunch Late Shift 10am to 7pm with 1 hour lunch Saturdays 9:30am to 4:30pm with 1 hour lunch Additional hours as and when required by the business due to the nature of the role 22 days annual leave plus Bank Holidays - annual leave increases after each year of service to a maximum of 25 days. Generous Employee Benefits: Salary sacrifice pension scheme Death in service benefit Vivup Employee Benefits platform Growing business with career progression. If you are an experienced Sales Advisor or Sales Executive and you are looking for a new challenge this is an exciting time to join a unique and growing business, please get in touch with Sophia at Avocet Legal today.
Senior Account Executive / Director - Commercial Governance Structure: UK Retail Department/Team: Sales / Commercial Location: South / Amersham Contract Type: Permanent Working Hours: Full Time / Part Time Working Type: Office Based / Hybrid Line Manager: Regional Director of Sales, Amersham People Leader: No Senior Manager/Certified: No Team Profile The Sales team at Clear Group is responsible for driving new business growth, maximising cross-sell opportunities, embedding sales discipline, and ensuring strong client retention. By combining strategic account management with proactive client engagement, the team delivers sustainable revenue growth while providing exceptional client experiences. Through close collaboration with Broking Operations and other key functions, the Sales team ensures a seamless end-to-end client journey and builds long-term, trusted relationships across all offices and hubs. Position Profile As a Senior Account Executive / Director at Clear Group you will play a pivotal role in driving business growth and enhancing client relationships. With a focus on both new business acquisition and client retention, you will proactively identify fresh opportunities while ensuring that existing clients' evolving insurance needs are expertly met. You will provide tailored advice, manage policy renewals, and guide clients through the complexities of the insurance market. This is a proactive, results-driven position that requires a strong balance of business development, client service excellence, and deep industry insight. Client Relationship Management Act as a trusted advisor to clients, building strong, consultative relationships based on expertise and reliability. Maintain a deep understanding of clients' businesses, industries, and risk profiles to anticipate and meet their needs. Provide a highly personalised experience, tailoring solutions and communications to suit individual client requirements. Proactively resolve issues and identify value-add opportunities to improve service and drive retention. New Business Development Drive revenue growth by identifying and securing new business opportunities through networking, referrals, and market research. Take a consultative approach to understand the needs of prospective clients, offering bespoke insurance solutions that build trust. Build and manage a strong sales pipeline, attending networking events and leveraging existing relationships to generate leads. Collaborate with marketing and internal teams to support campaigns, follow up on inbound enquiries, and convert interest into business. Maintain a market-focused mindset, identifying niche sectors or under served risks for strategic targeting. Deliver professional and persuasive presentations - in person or virtually - to influence decision makers and secure new clients. Meet and exceed individual and team growth targets while maintaining the highest standards of client service. Renewal and Policy Management Lead the full renewal process, engaging clients early and negotiating optimal terms aligned with their risk and business strategy. Use market insights and benchmarking data to demonstrate value and secure favourable outcomes. Review and update policies as clients' risk profiles or business structures evolve. Promote retention through excellent service, proactive communication, and consistently delivering above expectations. Compliance and Risk Management Embed compliance and transparency in every client interaction. Clearly explain regulatory obligations (e.g., FCA, GDPR) and ensure clients are fully informed. Proactively flag risks or compliance concerns and support internal governance protocols. Maintain accurate, professional, and audit ready records of all client activities. Collaboration and Teamwork Mentor and support Account Handlers and junior colleagues, contributing to a high performing team culture. Encourage cross functional collaboration to ensure seamless and responsive service delivery. Share knowledge and celebrate success to build a positive, goal oriented working environment. Market Knowledge and Industry Engagement Stay informed about market trends, regulatory updates, and emerging risks, using this insight to guide clients. Position Clear Group as a thought leader through knowledge sharing and expert consultation. Build and maintain strong relationships with insurers, brokers, and industry bodies to gain competitive advantage and market intelligence. Represent the company at events and forums, enhancing brand visibility and bringing back valuable insights. Share knowledge internally to support continuous learning, innovation, and service development. Candidate Profile Attributes, Skills & Qualifications We welcome applications from individuals who meet the essential criteria through relevant experience or transferable skills. Additional desirable skills, attributes, or qualifications will be considered an advantage. We are committed to fostering a diverse and inclusive work environment and encourage candidates from all backgrounds and experiences to apply. Essential Proven experience as an Account Executive within the insurance sector, particularly in commercial insurance and new business development. Sound knowledge of insurance products, markets, and underwriting procedures. Demonstrated ability to secure new business through networking, referrals, and proactive business development. Experience managing client portfolios, understanding evolving risk needs, and fostering long term client relationships. Proficient in using insurance systems and client relationship management (CRM) platforms. Solid understanding of regulatory compliance, including FCA requirements and Consumer Duty responsibilities. CII/ACII qualification, or a commitment to achieving it (with full business support available). Desirable Familiarity with Acturis or similar systems for managing policies, communications, and client reporting. Key Attributes Strategic and growth oriented mindset: actively identifies opportunities to add value, strengthen relationships, and support long term business growth. Client focused and relationship driven: builds trust through proactive engagement, empathy, and a genuine understanding of client needs. Confident decision maker and problem solver: approaches challenges with a solutions focused attitude and sound commercial awareness. Collaborative team player: shares knowledge openly and works across teams to achieve shared goals and continuous improvement. Adaptable and forward thinking: thrives in evolving environments and embraces change as a catalyst for progress. Accountable and results focused: takes ownership of delivering high quality outcomes and consistently meets commitments. Organised and detail conscious: balances strategic priorities with strong attention to accuracy and execution. Value Alignment and Professional Behaviour As part of the Clear Group, we expect all colleagues to demonstrate behaviours that reflect our core values: Professionalism, Excellence, Resilience, Respect, Commitment, and Simplicity. We foster an environment that empowers individuals to succeed and where collaboration, client focus, and continuous learning are central to how we work. We believe that by working together and supporting one another, we become stronger - for our clients, our colleagues, and our business. Professionalism: We conduct ourselves as role models, in a professional manner and possess the necessary knowledge and skills to provide expert advice and guidance to stakeholders. Excellence: We are dedicated to providing excellent customer service and being responsive to the needs and concerns of our stakeholders. Resilience: Driven to succeed, we adapt to changes we face within the insurance market and within the growing organisation. Respect: We prioritise the needs of individuals and treat each other with dignity & respect providing an environment where they feel valued. Commitment: We are committed to developing; long term, sustainable relationships which are mutually beneficial; and ourselves to be our best. Simplicity: We will break down complex ideas, tasks, or products into smaller, more manageable components, and communicate information clearly and effectively. Position Expectation & Scope This role profile outlines the core responsibilities and requirements for this position, which represent approximately 80% of the standard expectations. Duties and requirements may vary across different teams and projects. Evaluation/Benchmarking Renumeration for this role will be determined based on a confidential evaluation and benchmarking process. Specific salary details and remuneration packages are proprietary and will be discussed individually with selected candidates.
Apr 17, 2026
Full time
Senior Account Executive / Director - Commercial Governance Structure: UK Retail Department/Team: Sales / Commercial Location: South / Amersham Contract Type: Permanent Working Hours: Full Time / Part Time Working Type: Office Based / Hybrid Line Manager: Regional Director of Sales, Amersham People Leader: No Senior Manager/Certified: No Team Profile The Sales team at Clear Group is responsible for driving new business growth, maximising cross-sell opportunities, embedding sales discipline, and ensuring strong client retention. By combining strategic account management with proactive client engagement, the team delivers sustainable revenue growth while providing exceptional client experiences. Through close collaboration with Broking Operations and other key functions, the Sales team ensures a seamless end-to-end client journey and builds long-term, trusted relationships across all offices and hubs. Position Profile As a Senior Account Executive / Director at Clear Group you will play a pivotal role in driving business growth and enhancing client relationships. With a focus on both new business acquisition and client retention, you will proactively identify fresh opportunities while ensuring that existing clients' evolving insurance needs are expertly met. You will provide tailored advice, manage policy renewals, and guide clients through the complexities of the insurance market. This is a proactive, results-driven position that requires a strong balance of business development, client service excellence, and deep industry insight. Client Relationship Management Act as a trusted advisor to clients, building strong, consultative relationships based on expertise and reliability. Maintain a deep understanding of clients' businesses, industries, and risk profiles to anticipate and meet their needs. Provide a highly personalised experience, tailoring solutions and communications to suit individual client requirements. Proactively resolve issues and identify value-add opportunities to improve service and drive retention. New Business Development Drive revenue growth by identifying and securing new business opportunities through networking, referrals, and market research. Take a consultative approach to understand the needs of prospective clients, offering bespoke insurance solutions that build trust. Build and manage a strong sales pipeline, attending networking events and leveraging existing relationships to generate leads. Collaborate with marketing and internal teams to support campaigns, follow up on inbound enquiries, and convert interest into business. Maintain a market-focused mindset, identifying niche sectors or under served risks for strategic targeting. Deliver professional and persuasive presentations - in person or virtually - to influence decision makers and secure new clients. Meet and exceed individual and team growth targets while maintaining the highest standards of client service. Renewal and Policy Management Lead the full renewal process, engaging clients early and negotiating optimal terms aligned with their risk and business strategy. Use market insights and benchmarking data to demonstrate value and secure favourable outcomes. Review and update policies as clients' risk profiles or business structures evolve. Promote retention through excellent service, proactive communication, and consistently delivering above expectations. Compliance and Risk Management Embed compliance and transparency in every client interaction. Clearly explain regulatory obligations (e.g., FCA, GDPR) and ensure clients are fully informed. Proactively flag risks or compliance concerns and support internal governance protocols. Maintain accurate, professional, and audit ready records of all client activities. Collaboration and Teamwork Mentor and support Account Handlers and junior colleagues, contributing to a high performing team culture. Encourage cross functional collaboration to ensure seamless and responsive service delivery. Share knowledge and celebrate success to build a positive, goal oriented working environment. Market Knowledge and Industry Engagement Stay informed about market trends, regulatory updates, and emerging risks, using this insight to guide clients. Position Clear Group as a thought leader through knowledge sharing and expert consultation. Build and maintain strong relationships with insurers, brokers, and industry bodies to gain competitive advantage and market intelligence. Represent the company at events and forums, enhancing brand visibility and bringing back valuable insights. Share knowledge internally to support continuous learning, innovation, and service development. Candidate Profile Attributes, Skills & Qualifications We welcome applications from individuals who meet the essential criteria through relevant experience or transferable skills. Additional desirable skills, attributes, or qualifications will be considered an advantage. We are committed to fostering a diverse and inclusive work environment and encourage candidates from all backgrounds and experiences to apply. Essential Proven experience as an Account Executive within the insurance sector, particularly in commercial insurance and new business development. Sound knowledge of insurance products, markets, and underwriting procedures. Demonstrated ability to secure new business through networking, referrals, and proactive business development. Experience managing client portfolios, understanding evolving risk needs, and fostering long term client relationships. Proficient in using insurance systems and client relationship management (CRM) platforms. Solid understanding of regulatory compliance, including FCA requirements and Consumer Duty responsibilities. CII/ACII qualification, or a commitment to achieving it (with full business support available). Desirable Familiarity with Acturis or similar systems for managing policies, communications, and client reporting. Key Attributes Strategic and growth oriented mindset: actively identifies opportunities to add value, strengthen relationships, and support long term business growth. Client focused and relationship driven: builds trust through proactive engagement, empathy, and a genuine understanding of client needs. Confident decision maker and problem solver: approaches challenges with a solutions focused attitude and sound commercial awareness. Collaborative team player: shares knowledge openly and works across teams to achieve shared goals and continuous improvement. Adaptable and forward thinking: thrives in evolving environments and embraces change as a catalyst for progress. Accountable and results focused: takes ownership of delivering high quality outcomes and consistently meets commitments. Organised and detail conscious: balances strategic priorities with strong attention to accuracy and execution. Value Alignment and Professional Behaviour As part of the Clear Group, we expect all colleagues to demonstrate behaviours that reflect our core values: Professionalism, Excellence, Resilience, Respect, Commitment, and Simplicity. We foster an environment that empowers individuals to succeed and where collaboration, client focus, and continuous learning are central to how we work. We believe that by working together and supporting one another, we become stronger - for our clients, our colleagues, and our business. Professionalism: We conduct ourselves as role models, in a professional manner and possess the necessary knowledge and skills to provide expert advice and guidance to stakeholders. Excellence: We are dedicated to providing excellent customer service and being responsive to the needs and concerns of our stakeholders. Resilience: Driven to succeed, we adapt to changes we face within the insurance market and within the growing organisation. Respect: We prioritise the needs of individuals and treat each other with dignity & respect providing an environment where they feel valued. Commitment: We are committed to developing; long term, sustainable relationships which are mutually beneficial; and ourselves to be our best. Simplicity: We will break down complex ideas, tasks, or products into smaller, more manageable components, and communicate information clearly and effectively. Position Expectation & Scope This role profile outlines the core responsibilities and requirements for this position, which represent approximately 80% of the standard expectations. Duties and requirements may vary across different teams and projects. Evaluation/Benchmarking Renumeration for this role will be determined based on a confidential evaluation and benchmarking process. Specific salary details and remuneration packages are proprietary and will be discussed individually with selected candidates.
