Great opportunity for someone who would like a entry level into Sales. Ideally must have a minimum of 6 months office based customer service, call centre or sales experience and posses numerical skills. Key Responsibilities: Customer Support Be the first port of call to answer all inbound or outbound calls click apply for full job details
Nov 26, 2025
Full time
Great opportunity for someone who would like a entry level into Sales. Ideally must have a minimum of 6 months office based customer service, call centre or sales experience and posses numerical skills. Key Responsibilities: Customer Support Be the first port of call to answer all inbound or outbound calls click apply for full job details
Pilates Manager, St James Overview OURSTORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OURCODE: We are passionate about high performance living and we practice what we preach - investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don't settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what's new, what's now, what's next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren't just a company; we're a community vested in each other's success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. Job Description Job Overview The Pilates Manager serves as the department's business leader. This person creates and supports team culture to drive operational excellence and deliver a superior member experience. Pilates Managers are goal-oriented, results-driven, eager to interact with members, and excited to develop and manage a team of high-performing talent. Other duties not listed here may be assigned as necessary to ensure proper department operations. What makes Pilates with Equinox stand out? A fast-paced and high-energy environment! As part of our team, you will have the opportunity to build your own business by teaching a variety of clients with different needs and goals. We value career advancement and will provide you with the resources and mentorship needed to succeed. You will also have the opportunity to work alongside a supportive team of experienced professionals who will help you grow as a Pilates Instructor. At our club, we encourage a high-performance lifestyle and offer access to top-of-the-line facilities and services to help you achieve your own fitness goals while setting an example for our clients. Operational Management Strive to achieve monthly and annual department financial goals Ensure the quality delivered through complimentary and paid Pilates services results in continued Pilates engagement Attend weekly club management meetings and monthly meetings with Pilates Instructors Collaborate with Membership Advisors to offer Pilates business Organize and participate in club special events Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities Leader of Team Culture Collaborate with all departments of the club to achieve interdepartmental synergy Facilitate team meetings to create a positive team culture and promote continuous growth and development Behavior and performance management of Pilates instructors to maintain a high-quality team that upholds the brand standards and expectations of their role Build and manage one's own Pilates business while coaching and supporting the team to do the same Active hiring partner and participant in the interview process Responsible for providing an excellent candidate experience by efficiently scheduling interviews and making hiring decisions Proactively assess and communicate staffing needs to achieve monthly and annual hiring goals Lead the operational and sales components of new-hire onboarding Learning & Development Training and developing of new and existing Pilates Instructors to build and maintain their businesses Share & promote our Pilates continuing education workshops Opportunity to participate in the Equinox Pilates Education Program Qualifications Position Requirements Certified on all Pilates apparatus and have completed a Comprehensive Pilates Teacher training program with a minimum of 400 hours Aspire to drive a business and achieve financial goals Demonstrates professionalism to all employees and members Ability to create team accountability through structured timelines and required documentation Ability to manage a high volume of inbound communication and respond in a timely manner Strong organizational and time management skills Verbal and written communication skills Demonstrated outgoing and collaborative social skills with a strong desire to interact with members, clients, and staff Preferred Qualifications Demonstrated successful leadership ability in an educational, fitness, or management setting Previous experience in providing a high caliber of customer service Previous sales experience with a specific focus on attracting new clients and retention Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United Kingdom.
Nov 22, 2025
Full time
Pilates Manager, St James Overview OURSTORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OURCODE: We are passionate about high performance living and we practice what we preach - investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don't settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what's new, what's now, what's next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren't just a company; we're a community vested in each other's success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. Job Description Job Overview The Pilates Manager serves as the department's business leader. This person creates and supports team culture to drive operational excellence and deliver a superior member experience. Pilates Managers are goal-oriented, results-driven, eager to interact with members, and excited to develop and manage a team of high-performing talent. Other duties not listed here may be assigned as necessary to ensure proper department operations. What makes Pilates with Equinox stand out? A fast-paced and high-energy environment! As part of our team, you will have the opportunity to build your own business by teaching a variety of clients with different needs and goals. We value career advancement and will provide you with the resources and mentorship needed to succeed. You will also have the opportunity to work alongside a supportive team of experienced professionals who will help you grow as a Pilates Instructor. At our club, we encourage a high-performance lifestyle and offer access to top-of-the-line facilities and services to help you achieve your own fitness goals while setting an example for our clients. Operational Management Strive to achieve monthly and annual department financial goals Ensure the quality delivered through complimentary and paid Pilates services results in continued Pilates engagement Attend weekly club management meetings and monthly meetings with Pilates Instructors Collaborate with Membership Advisors to offer Pilates business Organize and participate in club special events Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities Leader of Team Culture Collaborate with all departments of the club to achieve interdepartmental synergy Facilitate team meetings to create a positive team culture and promote continuous growth and development Behavior and performance management of Pilates instructors to maintain a high-quality team that upholds the brand standards and expectations of their role Build and manage one's own Pilates business while coaching and supporting the team to do the same Active hiring partner and participant in the interview process Responsible for providing an excellent candidate experience by efficiently scheduling interviews and making hiring decisions Proactively assess and communicate staffing needs to achieve monthly and annual hiring goals Lead the operational and sales components of new-hire onboarding Learning & Development Training and developing of new and existing Pilates Instructors to build and maintain their businesses Share & promote our Pilates continuing education workshops Opportunity to participate in the Equinox Pilates Education Program Qualifications Position Requirements Certified on all Pilates apparatus and have completed a Comprehensive Pilates Teacher training program with a minimum of 400 hours Aspire to drive a business and achieve financial goals Demonstrates professionalism to all employees and members Ability to create team accountability through structured timelines and required documentation Ability to manage a high volume of inbound communication and respond in a timely manner Strong organizational and time management skills Verbal and written communication skills Demonstrated outgoing and collaborative social skills with a strong desire to interact with members, clients, and staff Preferred Qualifications Demonstrated successful leadership ability in an educational, fitness, or management setting Previous experience in providing a high caliber of customer service Previous sales experience with a specific focus on attracting new clients and retention Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United Kingdom.
Customer Operations Team Manager Apply locations: Edinburgh time type: Full time posted on: Posted 3 Days Ago time left to apply: End Date: December 16, 2025 (25 days left to apply) job requisition id R Job Description At Aberdeen, our ambition is to be the UK's leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry's best talent. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs: interactive investor, the UK's second largest direct-to-consumer investment platform, enables individuals in the UK to plan, save, and invest in the way that works for them. Our Adviser business provides financial planning solutions and technology for UK financial advisers, enabling them to create value for their customers. Our Investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalise on the key themes shaping the market, through either public markets or alternative asset classes. About the Department Our Client Engagement Hub is a centre of excellence for experience and education, powered by world-leading technology and a digital-first approach. We're here to support advisers and customers on our platform service, ensuring every interaction is seamless, informative, and impactful. Service is extremely important to us at Aberdeen and working in our Client Engagement Hub Telephony area gives a chance to support and deliver on a number of our customer journeys. About the Role Our Client Engagement Hub's Call Centre Operations specialises in handling a large volume of inbound and outbound calls, answering client and advisor calls, and troubleshooting problems with products or services. It's an exciting time to join us as we launch new products and transform how our Contact Centre operates. If you're passionate about doing the right thing for clients and leading teams to deliver exceptional service, this is the role for you. Key Responsibilities Lead and inspire your team every day, driving performance and development to meet critical metrics and standards. Mentor and coach team members to deliver positive outcomes for customers and advisers. Motivate and empower your team to provide outstanding service across multiple channels. Take ownership of client experience and contribute to wider business objectives. Play an active role in running the Hub, delivering on key performance indicators and driving continuous improvement. Champion change and innovation, using industry insights and digital learning trends to enhance service quality. Build strong relationships with key stakeholders across the business. About the Candidate The ideal candidate will possess the following: Proven experience leading teams in a contact centre environment. A passion for people and customers, with the ability to take accountability and commitment to delivering exceptional customer experiences. Strong track record in developing others through coaching, training, and feedback. Excellent communication skills, able to lead engaging sessions and influence stakeholders. Analytical and problem solving skills with a structured approach. A collaborative team player who thrives in a fast paced, evolving digital environment. Financial Exams (RO1/FA2) are required for this role, so you will need to provide either evidence of completion of exams or interest in completing these exams. We are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process. This is a Certified Role under the Senior Managers and Certification Regime Our Benefits There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported. When you join us, your reward will be one of the best around. This includes 40 days' annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare and a range of flexible benefits - including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits here. Our Business Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas - our vectors of growth - focused on our clients' changing needs. You can find out more about what we do here. An Inclusive Way of Working Whatever way you like to work, if you have the talent and commitment to join our team, we'd like to hear from you. At Aberdeen we've adopted a 'blended working' approach. This approach combines the benefits of face to face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business. An inclusive culture, where diverse perspectives drive our actions, is at the core of who we are and what we do. If you need assistance with your application, or a reasonable adjustment to your interview arrangements - for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability - please let us know and we'll be happy to help. We're committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone. If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist. About Us At Aberdeen, our ambition is to be the UK's leading Wealth & Investments group. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. You can find out more about what we do here. Aberdeen comprises three businesses, interactive investor (ii), Investments and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs.
Nov 21, 2025
Full time
Customer Operations Team Manager Apply locations: Edinburgh time type: Full time posted on: Posted 3 Days Ago time left to apply: End Date: December 16, 2025 (25 days left to apply) job requisition id R Job Description At Aberdeen, our ambition is to be the UK's leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry's best talent. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs: interactive investor, the UK's second largest direct-to-consumer investment platform, enables individuals in the UK to plan, save, and invest in the way that works for them. Our Adviser business provides financial planning solutions and technology for UK financial advisers, enabling them to create value for their customers. Our Investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalise on the key themes shaping the market, through either public markets or alternative asset classes. About the Department Our Client Engagement Hub is a centre of excellence for experience and education, powered by world-leading technology and a digital-first approach. We're here to support advisers and customers on our platform service, ensuring every interaction is seamless, informative, and impactful. Service is extremely important to us at Aberdeen and working in our Client Engagement Hub Telephony area gives a chance to support and deliver on a number of our customer journeys. About the Role Our Client Engagement Hub's Call Centre Operations specialises in handling a large volume of inbound and outbound calls, answering client and advisor calls, and troubleshooting problems with products or services. It's an exciting time to join us as we launch new products and transform how our Contact Centre operates. If you're passionate about doing the right thing for clients and leading teams to deliver exceptional service, this is the role for you. Key Responsibilities Lead and inspire your team every day, driving performance and development to meet critical metrics and standards. Mentor and coach team members to deliver positive outcomes for customers and advisers. Motivate and empower your team to provide outstanding service across multiple channels. Take ownership of client experience and contribute to wider business objectives. Play an active role in running the Hub, delivering on key performance indicators and driving continuous improvement. Champion change and innovation, using industry insights and digital learning trends to enhance service quality. Build strong relationships with key stakeholders across the business. About the Candidate The ideal candidate will possess the following: Proven experience leading teams in a contact centre environment. A passion for people and customers, with the ability to take accountability and commitment to delivering exceptional customer experiences. Strong track record in developing others through coaching, training, and feedback. Excellent communication skills, able to lead engaging sessions and influence stakeholders. Analytical and problem solving skills with a structured approach. A collaborative team player who thrives in a fast paced, evolving digital environment. Financial Exams (RO1/FA2) are required for this role, so you will need to provide either evidence of completion of exams or interest in completing these exams. We are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process. This is a Certified Role under the Senior Managers and Certification Regime Our Benefits There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported. When you join us, your reward will be one of the best around. This includes 40 days' annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare and a range of flexible benefits - including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits here. Our Business Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas - our vectors of growth - focused on our clients' changing needs. You can find out more about what we do here. An Inclusive Way of Working Whatever way you like to work, if you have the talent and commitment to join our team, we'd like to hear from you. At Aberdeen we've adopted a 'blended working' approach. This approach combines the benefits of face to face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business. An inclusive culture, where diverse perspectives drive our actions, is at the core of who we are and what we do. If you need assistance with your application, or a reasonable adjustment to your interview arrangements - for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability - please let us know and we'll be happy to help. We're committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone. If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist. About Us At Aberdeen, our ambition is to be the UK's leading Wealth & Investments group. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. You can find out more about what we do here. Aberdeen comprises three businesses, interactive investor (ii), Investments and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 20, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Klaviyo, a rapidly expanding NYSE listed enterprise technology company, is revolutionising the way businesses connect with their customers through advanced marketing automation solutions. Our cutting-edge platform empowers companies to create personalized, data-driven campaigns that drive exceptional results. As a leader in the industry, Klaviyo is committed to innovation, customer success, and fostering a collaborative work environment. Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Transform workflows by putting AI at the centre, building smarter systems and ways of working from the ground up. Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo's fastest-growing segment, our Small and Medium Businesses Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: 2+ years of customer success or account management with a track record for building and nurturing relationships with multiple stakeholders on an account at a time. An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. Fluent in French. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here
Nov 20, 2025
Full time
Klaviyo, a rapidly expanding NYSE listed enterprise technology company, is revolutionising the way businesses connect with their customers through advanced marketing automation solutions. Our cutting-edge platform empowers companies to create personalized, data-driven campaigns that drive exceptional results. As a leader in the industry, Klaviyo is committed to innovation, customer success, and fostering a collaborative work environment. Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Transform workflows by putting AI at the centre, building smarter systems and ways of working from the ground up. Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo's fastest-growing segment, our Small and Medium Businesses Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: 2+ years of customer success or account management with a track record for building and nurturing relationships with multiple stakeholders on an account at a time. An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. Fluent in French. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 20, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 19, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 19, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 19, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 19, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 5th January 2026 Salary: £25,120 per annum Site: S ky, 1 MacIntosh Rd, Livingston EH54 7BW Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Livingston contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription. Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package. Work in a target-based environment Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off Training and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: Results-oriented with a strong enthusiasm for sales Exceptional at building rapport and connecting with people Skilled at identifying and addressing customer needs Creative in solving problems Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to : the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle Free Sky TV, along with discounted broadband, Sky Glass and mobile Cashback and discounts across hundreds of retailers Discounts and offers on Sky products for friends and family Health and wellbeing Private healthcare and Digital GP via Aviva Dental and other healthcare options Subsidised onsite gym and discounts on external gyms Cycle to work scheme Financial wellbeing Sky pension plan and Life Assurance Annual Sharesave scheme and long service awards Where you'll work: We're"based at Kirkton Campus"in Livingston"and home to over 2000 colleagues. We have free onsite"parking"and operate a free"shuttle"bus service from Livingston North train station"and Livingston shopping centre. You'll also"have access to our subsidised canteen, free tea and coffee,"hair and beauty salon, valet carwash,"amazon lockers, cash machine, covered bike storage,"prayer room and"shower facilities as part of the onsite gym. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Account Executive Department: Sales Employment Type: Full Time Location: London, UK Reporting To: Martijn Leentjes Overview Ready to Take on a New Challenge in Enterprise Sales? Are you a driven, energetic sales professional looking for your next big adventure? Do you thrive on taking ownership, unlocking strategic accounts, and closing complex, high-value deals? Are you excited by cutting-edge technology in a dynamic industry, and motivated by the opportunity to make a measurable impact-not just on your career, but on the world? If so, we want to hear from you. Where You'll Make an Impact: As an Enterprise Sales Executive, you'll join our high-performing EMEA sales team, reporting to the Head of Sales, EMEA. You’ll take full ownership of your territory and become a trusted advisor to stakeholders across the Crypto and Financial Services landscape. You're not just here to sell, you're here to transform how leading enterprises combat crypto crime with Elliptic's industry-leading compliance and investigation solutions. You'll gain deep product expertise and apply your understanding of evolving global and regional regulations to build compelling business cases that speak directly to our customers' pain points. This is an exciting opportunity for someone looking for a role where you can make an impact not just on the company you work for but also on the market you work in. Fascinating and challenging work is the norm - working at Elliptic is never boring! Key Responsibilities Run the full enterprise sales cycle, from pipeline generation to deal closure, across a territory with massive potential and that has considerable inbound interest. Identify, engage, and convert strategic enterprise accounts (including pre-defined targets and new prospects). Develop and execute multi-threaded sales strategies to engage diverse stakeholders (compliance, legal, risk, procurement, tech, C-level). Handle 5-, 6- and 7-figure deal cycles with skill, creativity, and precision leveraging persuasion, influence, and insight-based selling techniques. Drive account expansion through timely up-sell and cross-sell opportunities, maximizing value delivered to our customers. Partner with global peers to collaborate on multi-region and strategic global accounts with long-term growth potential. Collaborate with internal sales engineers, product experts, customer success, and marketing, as well as partner channels, to expand your reach and velocity. Stay ahead of industry shifts and translate emerging challenges into opportunities for Elliptic's solution suite. Be an ambassador of the Elliptic brand, living our values of curiosity, trust, and action in every interaction. Skills, Knowledge & Expertise A driven, tenacious "hunter" who thrives on owning their number and finding creative ways to exceed it. Experienced in B2B enterprise SaaS and/or DaaS sales within RegTech, FinTech, and/or Crypto. A proven track record of consistently closing successful enterprise deals across multiple years and companies. Comfortable leading complex, long-cycle and large deals involving multiple stakeholders, but also agile enough to take on quick-close 5-figure deals. Commercially curious, you ask smart questions, seek to understand the "why" behind a customer's problems, and use those insights to tailor impactful solutions. Confident, consultative, and persuasive, able to build strong stakeholder relationships at all levels, from mid-level managers to C-suites. A collaborative team player, independent yet never "lone wolf." You value and engage support from your pack. Agile, resourceful, and fearless, you see opportunity where others see blockers and know how to create inroads where none appear to exist. Familiarity with the MEDDPPICC methodology Bonus Points for: An existing network of connections across the Banking, Financial Services, and Insurance (BFSI) space Fluency in French (priority), German, Spanish, or Italian Ultimately we are looking to hire those who want to be the future leaders in the industry, super intrigued by Crypto and have an awesome mindset to learn so if you don't meet all the criteria still do apply! Job Benefits How We Work
Nov 15, 2025
Full time
Account Executive Department: Sales Employment Type: Full Time Location: London, UK Reporting To: Martijn Leentjes Overview Ready to Take on a New Challenge in Enterprise Sales? Are you a driven, energetic sales professional looking for your next big adventure? Do you thrive on taking ownership, unlocking strategic accounts, and closing complex, high-value deals? Are you excited by cutting-edge technology in a dynamic industry, and motivated by the opportunity to make a measurable impact-not just on your career, but on the world? If so, we want to hear from you. Where You'll Make an Impact: As an Enterprise Sales Executive, you'll join our high-performing EMEA sales team, reporting to the Head of Sales, EMEA. You’ll take full ownership of your territory and become a trusted advisor to stakeholders across the Crypto and Financial Services landscape. You're not just here to sell, you're here to transform how leading enterprises combat crypto crime with Elliptic's industry-leading compliance and investigation solutions. You'll gain deep product expertise and apply your understanding of evolving global and regional regulations to build compelling business cases that speak directly to our customers' pain points. This is an exciting opportunity for someone looking for a role where you can make an impact not just on the company you work for but also on the market you work in. Fascinating and challenging work is the norm - working at Elliptic is never boring! Key Responsibilities Run the full enterprise sales cycle, from pipeline generation to deal closure, across a territory with massive potential and that has considerable inbound interest. Identify, engage, and convert strategic enterprise accounts (including pre-defined targets and new prospects). Develop and execute multi-threaded sales strategies to engage diverse stakeholders (compliance, legal, risk, procurement, tech, C-level). Handle 5-, 6- and 7-figure deal cycles with skill, creativity, and precision leveraging persuasion, influence, and insight-based selling techniques. Drive account expansion through timely up-sell and cross-sell opportunities, maximizing value delivered to our customers. Partner with global peers to collaborate on multi-region and strategic global accounts with long-term growth potential. Collaborate with internal sales engineers, product experts, customer success, and marketing, as well as partner channels, to expand your reach and velocity. Stay ahead of industry shifts and translate emerging challenges into opportunities for Elliptic's solution suite. Be an ambassador of the Elliptic brand, living our values of curiosity, trust, and action in every interaction. Skills, Knowledge & Expertise A driven, tenacious "hunter" who thrives on owning their number and finding creative ways to exceed it. Experienced in B2B enterprise SaaS and/or DaaS sales within RegTech, FinTech, and/or Crypto. A proven track record of consistently closing successful enterprise deals across multiple years and companies. Comfortable leading complex, long-cycle and large deals involving multiple stakeholders, but also agile enough to take on quick-close 5-figure deals. Commercially curious, you ask smart questions, seek to understand the "why" behind a customer's problems, and use those insights to tailor impactful solutions. Confident, consultative, and persuasive, able to build strong stakeholder relationships at all levels, from mid-level managers to C-suites. A collaborative team player, independent yet never "lone wolf." You value and engage support from your pack. Agile, resourceful, and fearless, you see opportunity where others see blockers and know how to create inroads where none appear to exist. Familiarity with the MEDDPPICC methodology Bonus Points for: An existing network of connections across the Banking, Financial Services, and Insurance (BFSI) space Fluency in French (priority), German, Spanish, or Italian Ultimately we are looking to hire those who want to be the future leaders in the industry, super intrigued by Crypto and have an awesome mindset to learn so if you don't meet all the criteria still do apply! Job Benefits How We Work
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Nov 09, 2025
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
About The Role Join Our Dynamic Procurement Team at IPL Whittlesey! We are thrilled to announce an exciting opportunity for an Advisor - Planning to become a vital part of our Commercial Team at our House Plants & Flowers facility in Whittlesey. If you are commercially passionate and eager to contribute to a dynamic team, this role is perfect for you! Position Details: Schedule: Tuesday - Saturday OR Sunday - Thursday, 8am - 4:45pm Location: IPL Whittlesey - Site Based Role Contract Type: Permanent Your key responsibilities will include: Maintain the Lorry Board for Inbound Raw Materials Co ordinate raw material shortages for claims to BU Admin to ensure we are recovering all costs. Manage and action both Unpriced PO & Unallocated lots report on a daily basis. Check and process invoices for payment on all raw material suppliers. Effectively plan and manage the stock ordering process for seasonal lines within an HP&F business unit. Liaise with the Asda Supply Analyst on current rate of sale vs the collaborative plan and react accordingly to keep stock levels correct as set by the business unit. Liaise with growers and suppliers regarding programmes, prices and ETA's. Effectively manage depot splits where stock is dual sited and liaise with external packers if required. Allocate in the POS Prophet system the 3rd party packed product, create Bill of Materials in the Prophet system and check Asda OLIF system to ensure product specifications are correct. Manage the Material Requirements Planning system (MRP) to maintain correct stock levels in line with degradation targets set by the business unit for the relevant time of year. Liaise with Product managers /3pl's to ensure correct stock rotation using PR3 and instruct stock control of requirements. Manage / action replacement of Asda depot rejected stock with IPL site / 3rd party site and communicate to the business. Investigate and report any shortages on outbound to the business. Raise claims for missing / damaged stock against either the haulier or Asda depots accordingly. Manage depot returns and ensure the process is followed to allow full cost recovery. Manage the logistics of sea freight containers from port to IPL Whittlesey, liaising with hauliers and sea freight shipper. Manage the logistics of UK collections of raw material, booking loads with hauliers and building loads to meet requirements. Build loads from Holland to provide European logistics haulage requirements, working to maximise utilisation of trucks. Instruct Kenyan team with requirements of flight capacity, particularly across an event, to meet raw material requirements for site. Book hauliers for the collection of air freight from various airports in Europe. Build loads and book transport with ALS and 3rd party hauliers for 3rd party packing sites; create and send POs for haulage. Download forecasts provided and upload to PR3; analyse forecasts to provide feedback to the business. Create BOM for all jobs in the system working from specs provided. What are we looking for? Previous operational planning experience ideally in a fast paced environment (Desirable) Strong analytical skills through experience in a planning or similar role Microsoft Office Excel and use of various in house systems Good all round education including Maths and English GCSEs (or equivalent) Able to communicate and work with individuals at all levels of the business including external contacts High attention to detail and ability to prioritise & multi task Self motivated and able to work well as part of a team Material Requirements Planning (MRP) system experience (Desirable) What's in it for you? At IPL, Forza, and Kober, we're dynamic businesses, dedicated to fostering the development of our colleagues and creating an exceptional work environment. We believe in the power of teamwork and collaboration to drive our success. To continue our growth, we're seeking individuals who embody our values, culture, and commitment. In return, we offer opportunities for professional development, a competitive salary, and a comprehensive benefits package, including: 10% Asda In store Discount Annual Bonus Scheme 33 days Annual Leave - Inclusive of 8 days bank holiday Enhanced pension scheme ️ Life Assurance - All our colleagues benefit from life assurance of 4 their annual base salary - Free, direct access to health and wellbeing support service, including unlimited video consultations with a UK based GP 24/7, physiotherapy, and mental health support Grocery Aid - We've partnered with Grocery Aid to provide our colleagues and their families with a wide range of emotional, practical, and financial support services Electric Vehicle Scheme Asda Mobile Discount - 30% off a wide range of Asda Mobile bundles and add ons for our colleagues and one of their family members Discounted health assessments - We have exclusively negotiated rates on Self Pay BUPA Health Assessments for you and members of your household Asda Pet Insurance discount - Up to 10% Discount Mortgage Advice Bureau (MAB) - MAB can provide fee free , no obligation mortgage and protection advice Exclusive Exchange Rates via Asda Money - our colleagues can get a better exchange rate for their travel money when buying currency through Asda Travel Money (TravelEx) Ride to work scheme - We work with Evans to provide our colleagues with great savings across their range of bikes, clothing, and equipment ️ Care Concierge - The Care Experts. Talk to us - we're listening - Legal & General's Care Concierge resource Plus, lots more! Depending on job band, other fantastic benefits are also available including private healthcare, car allowances, and long term incentive schemes. Like what you've read? Then do your research, update your CV, and once you're ready, hit the apply button. Don't delay, apply today! About Us Our purpose here at IPL, Forza & Kober is simple, we are one team who creates exceptional value for our customers and our mission is to support Asda on their journey to becoming in the marketplace. Through our people we live and breathe our values and we play to our strengths, but we also support each other's development. We are a community of passionate individuals who possess a wide variety of skills and expertise, who work collectively to form a high performing team and a company to be proud of. We are committed to a fully inclusive business that is representative of our customers, locations and the communities we serve. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, gender or sexual identity and socio economic background. We are committed to making IPL, Forza and Kober a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values, culture and celebrate diversity in all its forms. Our culture is our people and our people are our culture!
Nov 09, 2025
Full time
About The Role Join Our Dynamic Procurement Team at IPL Whittlesey! We are thrilled to announce an exciting opportunity for an Advisor - Planning to become a vital part of our Commercial Team at our House Plants & Flowers facility in Whittlesey. If you are commercially passionate and eager to contribute to a dynamic team, this role is perfect for you! Position Details: Schedule: Tuesday - Saturday OR Sunday - Thursday, 8am - 4:45pm Location: IPL Whittlesey - Site Based Role Contract Type: Permanent Your key responsibilities will include: Maintain the Lorry Board for Inbound Raw Materials Co ordinate raw material shortages for claims to BU Admin to ensure we are recovering all costs. Manage and action both Unpriced PO & Unallocated lots report on a daily basis. Check and process invoices for payment on all raw material suppliers. Effectively plan and manage the stock ordering process for seasonal lines within an HP&F business unit. Liaise with the Asda Supply Analyst on current rate of sale vs the collaborative plan and react accordingly to keep stock levels correct as set by the business unit. Liaise with growers and suppliers regarding programmes, prices and ETA's. Effectively manage depot splits where stock is dual sited and liaise with external packers if required. Allocate in the POS Prophet system the 3rd party packed product, create Bill of Materials in the Prophet system and check Asda OLIF system to ensure product specifications are correct. Manage the Material Requirements Planning system (MRP) to maintain correct stock levels in line with degradation targets set by the business unit for the relevant time of year. Liaise with Product managers /3pl's to ensure correct stock rotation using PR3 and instruct stock control of requirements. Manage / action replacement of Asda depot rejected stock with IPL site / 3rd party site and communicate to the business. Investigate and report any shortages on outbound to the business. Raise claims for missing / damaged stock against either the haulier or Asda depots accordingly. Manage depot returns and ensure the process is followed to allow full cost recovery. Manage the logistics of sea freight containers from port to IPL Whittlesey, liaising with hauliers and sea freight shipper. Manage the logistics of UK collections of raw material, booking loads with hauliers and building loads to meet requirements. Build loads from Holland to provide European logistics haulage requirements, working to maximise utilisation of trucks. Instruct Kenyan team with requirements of flight capacity, particularly across an event, to meet raw material requirements for site. Book hauliers for the collection of air freight from various airports in Europe. Build loads and book transport with ALS and 3rd party hauliers for 3rd party packing sites; create and send POs for haulage. Download forecasts provided and upload to PR3; analyse forecasts to provide feedback to the business. Create BOM for all jobs in the system working from specs provided. What are we looking for? Previous operational planning experience ideally in a fast paced environment (Desirable) Strong analytical skills through experience in a planning or similar role Microsoft Office Excel and use of various in house systems Good all round education including Maths and English GCSEs (or equivalent) Able to communicate and work with individuals at all levels of the business including external contacts High attention to detail and ability to prioritise & multi task Self motivated and able to work well as part of a team Material Requirements Planning (MRP) system experience (Desirable) What's in it for you? At IPL, Forza, and Kober, we're dynamic businesses, dedicated to fostering the development of our colleagues and creating an exceptional work environment. We believe in the power of teamwork and collaboration to drive our success. To continue our growth, we're seeking individuals who embody our values, culture, and commitment. In return, we offer opportunities for professional development, a competitive salary, and a comprehensive benefits package, including: 10% Asda In store Discount Annual Bonus Scheme 33 days Annual Leave - Inclusive of 8 days bank holiday Enhanced pension scheme ️ Life Assurance - All our colleagues benefit from life assurance of 4 their annual base salary - Free, direct access to health and wellbeing support service, including unlimited video consultations with a UK based GP 24/7, physiotherapy, and mental health support Grocery Aid - We've partnered with Grocery Aid to provide our colleagues and their families with a wide range of emotional, practical, and financial support services Electric Vehicle Scheme Asda Mobile Discount - 30% off a wide range of Asda Mobile bundles and add ons for our colleagues and one of their family members Discounted health assessments - We have exclusively negotiated rates on Self Pay BUPA Health Assessments for you and members of your household Asda Pet Insurance discount - Up to 10% Discount Mortgage Advice Bureau (MAB) - MAB can provide fee free , no obligation mortgage and protection advice Exclusive Exchange Rates via Asda Money - our colleagues can get a better exchange rate for their travel money when buying currency through Asda Travel Money (TravelEx) Ride to work scheme - We work with Evans to provide our colleagues with great savings across their range of bikes, clothing, and equipment ️ Care Concierge - The Care Experts. Talk to us - we're listening - Legal & General's Care Concierge resource Plus, lots more! Depending on job band, other fantastic benefits are also available including private healthcare, car allowances, and long term incentive schemes. Like what you've read? Then do your research, update your CV, and once you're ready, hit the apply button. Don't delay, apply today! About Us Our purpose here at IPL, Forza & Kober is simple, we are one team who creates exceptional value for our customers and our mission is to support Asda on their journey to becoming in the marketplace. Through our people we live and breathe our values and we play to our strengths, but we also support each other's development. We are a community of passionate individuals who possess a wide variety of skills and expertise, who work collectively to form a high performing team and a company to be proud of. We are committed to a fully inclusive business that is representative of our customers, locations and the communities we serve. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, gender or sexual identity and socio economic background. We are committed to making IPL, Forza and Kober a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values, culture and celebrate diversity in all its forms. Our culture is our people and our people are our culture!
Sales Advisor - Nelson Our client is a fast-growing online retail business serving thousands of customers across the UK. They value their people and are looking for individuals who are eager to grow, take on challenges, and contribute to a team-focused, ambitious environment. They are seeking enthusiastic and results-driven Inbound Telesales Advisors. This role is ideal for people who enjoy customer service and have a natural talent for sales. You will handle inbound calls, emails, and live chat enquiries, supporting customers and identifying opportunities to make sales. Key Responsibilities Respond to inbound customer enquiries via phone, email, and live chat Identify sales opportunities and convert them into successful sales Deliver excellent customer service and maintain a positive customer experience What Our Client Is Looking For Previous telesales experience (preferred but not essential) Strong communication and listening skills Confident and persuasive approach to sales Self-motivated with a drive to meet and exceed targets Ability to work in a fast-paced environment and handle objections effectively Product knowledge is a plus, but not required Benefits Offered £200 annual Wellbeing Allowance Staff discounts on company products Access to online learning resources, retail discounts, cycle to work scheme, and car scheme Life assurance, pension scheme, training, and free onsite parking Weekly delivery of fresh fruit for employees Interested? Please Click Apply Now! Sales Advisor - Nelson
Nov 08, 2025
Full time
Sales Advisor - Nelson Our client is a fast-growing online retail business serving thousands of customers across the UK. They value their people and are looking for individuals who are eager to grow, take on challenges, and contribute to a team-focused, ambitious environment. They are seeking enthusiastic and results-driven Inbound Telesales Advisors. This role is ideal for people who enjoy customer service and have a natural talent for sales. You will handle inbound calls, emails, and live chat enquiries, supporting customers and identifying opportunities to make sales. Key Responsibilities Respond to inbound customer enquiries via phone, email, and live chat Identify sales opportunities and convert them into successful sales Deliver excellent customer service and maintain a positive customer experience What Our Client Is Looking For Previous telesales experience (preferred but not essential) Strong communication and listening skills Confident and persuasive approach to sales Self-motivated with a drive to meet and exceed targets Ability to work in a fast-paced environment and handle objections effectively Product knowledge is a plus, but not required Benefits Offered £200 annual Wellbeing Allowance Staff discounts on company products Access to online learning resources, retail discounts, cycle to work scheme, and car scheme Life assurance, pension scheme, training, and free onsite parking Weekly delivery of fresh fruit for employees Interested? Please Click Apply Now! Sales Advisor - Nelson
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Nov 08, 2025
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Brook Street are delighted to be supporting our Public sector client with there recruitment for Customer Service Advisors. Job details: Type - Temporary on going Hours - Full time, Monday to Friday 37 hours per week (09:00am to 17:00pm) Pay rate - 13.25 per hour (weekly pay) Location - Jarrow - NE31 Start date - 8th Dec 2025 End date - Feb 2026 with possibility of extension Fully office based To provide exceptional levels of customer service by answering incoming calls, dealing with queries and providing first time resolution. They will be expected to seek to continuously improve customer knowledge and internal processes to reduce failure demand. Key Responsibilities: Receive inbound calls from providers of legal aid, members of the public and other customers with regards to Legal Aid - establish a high-quality working relationship with a variety of customers and take personal ownership of problems, ensuring successful resolution. Provide customer advice and support over the telephone, by email or in written form. Moreover, be responsible for maintaining and improving customer satisfaction. Work to reduce the number of incoming calls by educating providers regarding their submissions. Document all calls accurately using appropriate methods. Apply standards consistently in order to meet personal productivity and quality targets. Communicate clearly and effectively with all callers Person Specifics: Works well both independently and as part of a team. Enjoys being part of a fast-paced and rewarding work environment. Brings a positive, can-do attitude and a genuine enthusiasm for learning. Enjoys communicating with others and feels driven when dealing with customers to find a quick resolution. Able to provide excellent customer service Effective communication skills Requirements: 1 Must be able to commute to South shields area 2. Must be able to provide full right to work in the UK ID documentation 3. Must be able to work full time and be flexible Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Nov 08, 2025
Seasonal
Brook Street are delighted to be supporting our Public sector client with there recruitment for Customer Service Advisors. Job details: Type - Temporary on going Hours - Full time, Monday to Friday 37 hours per week (09:00am to 17:00pm) Pay rate - 13.25 per hour (weekly pay) Location - Jarrow - NE31 Start date - 8th Dec 2025 End date - Feb 2026 with possibility of extension Fully office based To provide exceptional levels of customer service by answering incoming calls, dealing with queries and providing first time resolution. They will be expected to seek to continuously improve customer knowledge and internal processes to reduce failure demand. Key Responsibilities: Receive inbound calls from providers of legal aid, members of the public and other customers with regards to Legal Aid - establish a high-quality working relationship with a variety of customers and take personal ownership of problems, ensuring successful resolution. Provide customer advice and support over the telephone, by email or in written form. Moreover, be responsible for maintaining and improving customer satisfaction. Work to reduce the number of incoming calls by educating providers regarding their submissions. Document all calls accurately using appropriate methods. Apply standards consistently in order to meet personal productivity and quality targets. Communicate clearly and effectively with all callers Person Specifics: Works well both independently and as part of a team. Enjoys being part of a fast-paced and rewarding work environment. Brings a positive, can-do attitude and a genuine enthusiasm for learning. Enjoys communicating with others and feels driven when dealing with customers to find a quick resolution. Able to provide excellent customer service Effective communication skills Requirements: 1 Must be able to commute to South shields area 2. Must be able to provide full right to work in the UK ID documentation 3. Must be able to work full time and be flexible Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Customer Sales Advisor Rotherham £26,500 - £28,000 Our client is looking for a sales advisor to support the business in increasing sales and profitability. You will be providing excellent customer service and working in a team of 4. Duties include: Processing sales enquiries and sales orders Handling inbound sales enquiries on the telephone, via e-mail and online platforms for both existing customers and prospects Processing orders Sourcing items from suppliers when required Relaying customer issues/pricing information and feedback to the Export Sales Manager To positively promote the company and its products and services and ensure that a professional image is always provided to customers and colleagues Skills required Strong sales and negotiation techniques Good negotiating experience Ability to work closely with key assigned customers to grow their account Ability to handle confidential information in the appropriate manner Strong sales and negotiation techniques This vacancy is full time permanent based in the office working 8am 5pm. DONSM At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website.
Nov 06, 2025
Full time
Customer Sales Advisor Rotherham £26,500 - £28,000 Our client is looking for a sales advisor to support the business in increasing sales and profitability. You will be providing excellent customer service and working in a team of 4. Duties include: Processing sales enquiries and sales orders Handling inbound sales enquiries on the telephone, via e-mail and online platforms for both existing customers and prospects Processing orders Sourcing items from suppliers when required Relaying customer issues/pricing information and feedback to the Export Sales Manager To positively promote the company and its products and services and ensure that a professional image is always provided to customers and colleagues Skills required Strong sales and negotiation techniques Good negotiating experience Ability to work closely with key assigned customers to grow their account Ability to handle confidential information in the appropriate manner Strong sales and negotiation techniques This vacancy is full time permanent based in the office working 8am 5pm. DONSM At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website.
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Nov 03, 2025
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
This opportunity is for a Key Account Manager to join a dynamic and fast-paced company in Banbury. As a Key Account Manager, you will be the driving force behind the growth and development of the most valuable accounts, using preferred supplier status when available. This is a dynamic, proactive role where you will be entrusted with managing and nurturing a portfolio of key customers. Your ability to build strong relationships, identify growth opportunities, and provide exceptional service will directly contribute to the company's long-term success. This is a full time, permanent opportunity, office based in Banbury. As Key Account Manager, you will be responsible for: Driving profitable revenue by developing and executing strategic account plans for a portfolio of existing KA and new business prospects Acting as the primary point of contact for your KA, ensuring their needs are met with a high level of personalised service and attention Supporting customers in administrative areas such as order processing, sales quotes, sales information management, product training, pricing and any other customer support needed Promoting sales of products and services to actively grow sales within your accounts by proactively identifying and capitalising on opportunities for upselling and cross-selling Owning the sales cycle from quote to order with KA, ensuring timely and effective follow-up on all open quotes to convert opportunities into revenue Becoming a trusted advisor by understanding the unique challenges and needs of your key accounts and providing tailored solutions Collaborating with the Marketing team to develop and implement targeted campaigns, including direct mail follow-ups and outbound calling, to drive sales and brand promotion Leveraging CRM tools (Salesforce) to maintain accurate customer data, forecast sales, and provide valuable insights Conducting market research to stay informed about industry trends and competitor activities, using this knowledge to identify and pursue new business opportunities Managing all inbound contact from your key accounts via phone, email, and web, ensuring all queries are resolved efficiently Collaborating seamlessly with internal departments to address and resolve any escalated customer issues, ensuring a satisfactory outcome Reporting on key performance indicators to ensure alignment with individual and team business goals As Key Account Manager, you must be/have: Extensive experience in a high-pressure, fast-paced sales, customer service, or contact centre environment A track record of proven sales growth and career progression in an internal or external sales role, with a strong emphasis on account management and achieving sales targets Strong analytical skills with the ability to identify customer needs and propose effective solutions Excellent written and verbal communication skills with the ability to build rapport and influence key stakeholders A highly motivated and driven individual with a proactive approach to sales and business development A collaborative spirit and a willingness to support colleagues to achieve collective goals Demonstrable experience in using CRM systems (preferably Salesforce) and Microsoft Office Suite What's in it for you? Salary up to 35,000 + commission per year. Benefits include a rewarding benefits package, health and life insurance, pension, annual salary reviews, free parking, and discount schemes. Your development is key to their success; therefore, a complete and comprehensive induction programme and personal development training needs will regularly be assessed.
Nov 03, 2025
Full time
This opportunity is for a Key Account Manager to join a dynamic and fast-paced company in Banbury. As a Key Account Manager, you will be the driving force behind the growth and development of the most valuable accounts, using preferred supplier status when available. This is a dynamic, proactive role where you will be entrusted with managing and nurturing a portfolio of key customers. Your ability to build strong relationships, identify growth opportunities, and provide exceptional service will directly contribute to the company's long-term success. This is a full time, permanent opportunity, office based in Banbury. As Key Account Manager, you will be responsible for: Driving profitable revenue by developing and executing strategic account plans for a portfolio of existing KA and new business prospects Acting as the primary point of contact for your KA, ensuring their needs are met with a high level of personalised service and attention Supporting customers in administrative areas such as order processing, sales quotes, sales information management, product training, pricing and any other customer support needed Promoting sales of products and services to actively grow sales within your accounts by proactively identifying and capitalising on opportunities for upselling and cross-selling Owning the sales cycle from quote to order with KA, ensuring timely and effective follow-up on all open quotes to convert opportunities into revenue Becoming a trusted advisor by understanding the unique challenges and needs of your key accounts and providing tailored solutions Collaborating with the Marketing team to develop and implement targeted campaigns, including direct mail follow-ups and outbound calling, to drive sales and brand promotion Leveraging CRM tools (Salesforce) to maintain accurate customer data, forecast sales, and provide valuable insights Conducting market research to stay informed about industry trends and competitor activities, using this knowledge to identify and pursue new business opportunities Managing all inbound contact from your key accounts via phone, email, and web, ensuring all queries are resolved efficiently Collaborating seamlessly with internal departments to address and resolve any escalated customer issues, ensuring a satisfactory outcome Reporting on key performance indicators to ensure alignment with individual and team business goals As Key Account Manager, you must be/have: Extensive experience in a high-pressure, fast-paced sales, customer service, or contact centre environment A track record of proven sales growth and career progression in an internal or external sales role, with a strong emphasis on account management and achieving sales targets Strong analytical skills with the ability to identify customer needs and propose effective solutions Excellent written and verbal communication skills with the ability to build rapport and influence key stakeholders A highly motivated and driven individual with a proactive approach to sales and business development A collaborative spirit and a willingness to support colleagues to achieve collective goals Demonstrable experience in using CRM systems (preferably Salesforce) and Microsoft Office Suite What's in it for you? Salary up to 35,000 + commission per year. Benefits include a rewarding benefits package, health and life insurance, pension, annual salary reviews, free parking, and discount schemes. Your development is key to their success; therefore, a complete and comprehensive induction programme and personal development training needs will regularly be assessed.
Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 40 per week, between 7am 7pm (must be flexible with shift rotation and occasional weekends) Pay: £13.33 What s on offer: Competitive pay Overtime available (time and half) Full training provided Weekly pay Opportunity to progress within a growing IT team Temp of the Month - vouchers! Duties include: Providing first-line IT support to external clients, resolving queries efficiently and professionally Logging, tracking, and updating support tickets accurately in the system Troubleshooting hardware, software, and network issues, escalating where necessary Guiding clients through step-by-step solutions over the phone or via email Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we re looking for: Fluent in English and Dutch, written and verbal Strong customer service skills Previous call centre experience beneficial but not essential Organised and methodical in approach to work Previous experience in IT support is beneficial but not essential If you are the candidate we are looking for then please apply today or call (phone number removed) for more information INDPB
Nov 03, 2025
Contractor
Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 40 per week, between 7am 7pm (must be flexible with shift rotation and occasional weekends) Pay: £13.33 What s on offer: Competitive pay Overtime available (time and half) Full training provided Weekly pay Opportunity to progress within a growing IT team Temp of the Month - vouchers! Duties include: Providing first-line IT support to external clients, resolving queries efficiently and professionally Logging, tracking, and updating support tickets accurately in the system Troubleshooting hardware, software, and network issues, escalating where necessary Guiding clients through step-by-step solutions over the phone or via email Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we re looking for: Fluent in English and Dutch, written and verbal Strong customer service skills Previous call centre experience beneficial but not essential Organised and methodical in approach to work Previous experience in IT support is beneficial but not essential If you are the candidate we are looking for then please apply today or call (phone number removed) for more information INDPB
