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inbound customer service advisor
RecruitmentRevolution.com
Marketing CRM Campaign Manager - Sustainability Programmes. Hybrid
RecruitmentRevolution.com Hackney, London
Want your marketing work to actually change how supply chains operate? This role puts you at the heart of sustainability in the built environment. You'll run funded campaigns that help businesses learn, act and improve - scaling proven sustainability programmes into new markets with real, measurable impact. Own your campaigns. See the results. Help transform how work gets done where it matters most. The Role at a Glance: Marketing CRM Campaign Manager Old Street, London office based / Hybrid Working Up to £40,000 DOE + Bonus Plus fantastic benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more Permanent - Full Time Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike The Campaign Manager Opportunity: As Campaign Manager, you'll lead funded programme campaigns across the UK and support expansion into Ireland, Australia and the US, delivering measurable outcomes for participants, partners and funders. You'll be a CRM and marketing automation power user, running complex inbound and outbound campaigns, building lifecycle journeys and using data to drive decisions. Reporting to the CMO, you'll work closely with the content marketing lead and programme teams to ensure clean data and strong handovers. What you'll do: • Own end-to-end delivery of high-impact, multi-channel campaigns across email, social, web, events, webinars and outbound • Translate programme objectives into clear campaign strategies, timelines and success metrics • Lead flagship partner campaigns and key programme moments with confidence and accountability • Design and execute inbound and outbound campaigns using HubSpot and Force24, including segmentation, automation, workflows and lead scoring • Build and optimise participant, employer and partner journeys that drive engagement, completion and conversion • Take full ownership of campaign planning, project management, tracking, attribution and reporting dashboards • Shape creative direction by spotting trends, briefing teams and partners, and ensuring compelling, audience-led messaging • Define, track and optimise KPIs aligned to programme and funding goals, using data to continuously improve performance • Collaborate closely with programme leads, content, subject matter experts and external partners, and confidently present plans and results to senior stakeholders What we're looking for: Essential • 5+ years' experience in campaign or growth marketing roles. • Proven experience delivering complex, multi-channel campaigns end-to-end. • Advanced HubSpot, Force24, Customer.io experience (or equivalent CRM/marketing automation platform). • Strong inbound and outbound marketing track record. • Experience building and optimising lifecycle journeys. • Data-driven mindset with strong reporting and analysis skills. • Confidence working with senior stakeholders and cross-functional teams. • Highly organised, commercially aware, and outcome-focused. Desirable • Experience in sustainability, education, built environment, or skills programmes. • Experience working with funded programmes or reporting against targets. • Paid media and ABM experience. What we offer: • £40,000 + bonus plus 25 days holiday + 8 bank holidays + your birthday off • Hybrid working • 8% pension • Fitness allowance, mental health support, enhanced parental pay • Volunteer days • A fun, vibrant Shoreditch office with lounge, café bar, gym & rooftop terrace. Opportunities for professional development. About us: We drive lasting change through innovative technology, expert advisory, and award-winning learning solutions. As a certified Living Wage employer recognised by Best Companies, we prioritise wellbeing, development and collaboration. Join us to lead campaigns that help organisations achieve their climate and sustainability goals at scale. If you're a campaign marketer who wants to combine strategic ownership with hands-on delivery - and use your skills to drive real climate impact at scale - we'd love to hear from you. Apply now and lead campaigns that engage people, change behaviour and support the transition to a more sustainable built environment. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Feb 01, 2026
Full time
Want your marketing work to actually change how supply chains operate? This role puts you at the heart of sustainability in the built environment. You'll run funded campaigns that help businesses learn, act and improve - scaling proven sustainability programmes into new markets with real, measurable impact. Own your campaigns. See the results. Help transform how work gets done where it matters most. The Role at a Glance: Marketing CRM Campaign Manager Old Street, London office based / Hybrid Working Up to £40,000 DOE + Bonus Plus fantastic benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more Permanent - Full Time Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike The Campaign Manager Opportunity: As Campaign Manager, you'll lead funded programme campaigns across the UK and support expansion into Ireland, Australia and the US, delivering measurable outcomes for participants, partners and funders. You'll be a CRM and marketing automation power user, running complex inbound and outbound campaigns, building lifecycle journeys and using data to drive decisions. Reporting to the CMO, you'll work closely with the content marketing lead and programme teams to ensure clean data and strong handovers. What you'll do: • Own end-to-end delivery of high-impact, multi-channel campaigns across email, social, web, events, webinars and outbound • Translate programme objectives into clear campaign strategies, timelines and success metrics • Lead flagship partner campaigns and key programme moments with confidence and accountability • Design and execute inbound and outbound campaigns using HubSpot and Force24, including segmentation, automation, workflows and lead scoring • Build and optimise participant, employer and partner journeys that drive engagement, completion and conversion • Take full ownership of campaign planning, project management, tracking, attribution and reporting dashboards • Shape creative direction by spotting trends, briefing teams and partners, and ensuring compelling, audience-led messaging • Define, track and optimise KPIs aligned to programme and funding goals, using data to continuously improve performance • Collaborate closely with programme leads, content, subject matter experts and external partners, and confidently present plans and results to senior stakeholders What we're looking for: Essential • 5+ years' experience in campaign or growth marketing roles. • Proven experience delivering complex, multi-channel campaigns end-to-end. • Advanced HubSpot, Force24, Customer.io experience (or equivalent CRM/marketing automation platform). • Strong inbound and outbound marketing track record. • Experience building and optimising lifecycle journeys. • Data-driven mindset with strong reporting and analysis skills. • Confidence working with senior stakeholders and cross-functional teams. • Highly organised, commercially aware, and outcome-focused. Desirable • Experience in sustainability, education, built environment, or skills programmes. • Experience working with funded programmes or reporting against targets. • Paid media and ABM experience. What we offer: • £40,000 + bonus plus 25 days holiday + 8 bank holidays + your birthday off • Hybrid working • 8% pension • Fitness allowance, mental health support, enhanced parental pay • Volunteer days • A fun, vibrant Shoreditch office with lounge, café bar, gym & rooftop terrace. Opportunities for professional development. About us: We drive lasting change through innovative technology, expert advisory, and award-winning learning solutions. As a certified Living Wage employer recognised by Best Companies, we prioritise wellbeing, development and collaboration. Join us to lead campaigns that help organisations achieve their climate and sustainability goals at scale. If you're a campaign marketer who wants to combine strategic ownership with hands-on delivery - and use your skills to drive real climate impact at scale - we'd love to hear from you. Apply now and lead campaigns that engage people, change behaviour and support the transition to a more sustainable built environment. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Inc Recruitment
Sales and Customer Service
Inc Recruitment Bolton, Lancashire
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Feb 01, 2026
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Cancer Research UK
Customer Service Advisor
Cancer Research UK
Customer Service Advisor £25,196 plus benefits Reports to: Supporter Services Manager Directorate: Marketing, Fundraising & Engagement Contract: 6 month fixed-term contract Hours: Full time 35 hours per week (between 8am - 8pm, 10 days within 14, including 2 weekends in 6). Location: Location Home-based. Closing date: 08th February :55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: competency-based interview Interview date: week commencing 16th February At Cancer Research UK, we exist to beat cancer. We are seeking a motivated, enthusiastic, and compassionate Customer Service Adviser to join our Supporter Services Team. In this role, you will engage directly with our supporters, providing excellent, solution-focused support while using your strong interpersonal skills to build trust, loyalty, and maximize fundraising opportunities. You will thrive in a fast-paced contact centre environment, retaining and using information effectively, and operating independently after induction. This could suit someone who has worked in fundraising (Face to Face/Door to Door) and is passionate about raising money for Cancer Research UK. Alternatively, you could work in a call centre, as a telemarketer or sales advisor. If you can demonstrate the ability to inspire and motivate our supporters, we would love to hear from you You'll be given full training and support in the form of online workshops as well as a buddy to support you in your journey to becoming a subject matter expert in all things to support our amazing fundraisers. What will I be doing? Providing personalised, solution-focused support to all supporters via inbound and outbound calls, emails, live chat, and social media. Listening carefully to supporters' needs, understanding their experiences, and responding with empathy, patience, and professionalism. Using interactions to promote CRUK campaigns, products, and services. Acting as an information specialist, maintaining up-to-date knowledge across all campaigns and services. Maximising fundraising opportunities and supporter engagement. Maintaining high standards of accuracy and attention to detail, even in challenging or emotional situations What are we looking for? Exceptional customer service skills with the ability to manage challenging interactions calmly and effectively. High level of confidence in phone communication and call control, ideally through experience within a call or contact centre. Experience working collaboratively within a team Strong writing skills, with the ability to create professional emails and correspondence. Competent in using Excel and Microsoft Office , including Outlook and PowerPoint, and the ability to navigate multiple systems simultaneously Excellent attention to detail, accuracy, and ability to retain information. Ability to work independently after induction, self-managing tasks and priorities. Comfortable working to targets, with a proactive and self-motivated approach. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Feb 01, 2026
Full time
Customer Service Advisor £25,196 plus benefits Reports to: Supporter Services Manager Directorate: Marketing, Fundraising & Engagement Contract: 6 month fixed-term contract Hours: Full time 35 hours per week (between 8am - 8pm, 10 days within 14, including 2 weekends in 6). Location: Location Home-based. Closing date: 08th February :55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: competency-based interview Interview date: week commencing 16th February At Cancer Research UK, we exist to beat cancer. We are seeking a motivated, enthusiastic, and compassionate Customer Service Adviser to join our Supporter Services Team. In this role, you will engage directly with our supporters, providing excellent, solution-focused support while using your strong interpersonal skills to build trust, loyalty, and maximize fundraising opportunities. You will thrive in a fast-paced contact centre environment, retaining and using information effectively, and operating independently after induction. This could suit someone who has worked in fundraising (Face to Face/Door to Door) and is passionate about raising money for Cancer Research UK. Alternatively, you could work in a call centre, as a telemarketer or sales advisor. If you can demonstrate the ability to inspire and motivate our supporters, we would love to hear from you You'll be given full training and support in the form of online workshops as well as a buddy to support you in your journey to becoming a subject matter expert in all things to support our amazing fundraisers. What will I be doing? Providing personalised, solution-focused support to all supporters via inbound and outbound calls, emails, live chat, and social media. Listening carefully to supporters' needs, understanding their experiences, and responding with empathy, patience, and professionalism. Using interactions to promote CRUK campaigns, products, and services. Acting as an information specialist, maintaining up-to-date knowledge across all campaigns and services. Maximising fundraising opportunities and supporter engagement. Maintaining high standards of accuracy and attention to detail, even in challenging or emotional situations What are we looking for? Exceptional customer service skills with the ability to manage challenging interactions calmly and effectively. High level of confidence in phone communication and call control, ideally through experience within a call or contact centre. Experience working collaboratively within a team Strong writing skills, with the ability to create professional emails and correspondence. Competent in using Excel and Microsoft Office , including Outlook and PowerPoint, and the ability to navigate multiple systems simultaneously Excellent attention to detail, accuracy, and ability to retain information. Ability to work independently after induction, self-managing tasks and priorities. Comfortable working to targets, with a proactive and self-motivated approach. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
easywebrecruitment.com
Complaints Resolution Partner
easywebrecruitment.com Peterborough, Cambridgeshire
Complaints Resolution Partner A place to create moments that matter Salary: £30,878 per annum Location : Peterborough, Hybrid (3 days in the office) Contract Type: Permanent Hours: Permanent, 35 hours per week, Monday - Friday between 8am and 6pm. Thousands of families across the country rely on our client for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role They re looking for a customer focused, curious and resilient Complaints Resolution Partner to join their busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven t gone as expected and helping turn difficult moments into positive outcomes. You ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported. You ll be working in a fast paced environment, managing multiple cases at once and keeping customers updated throughout the process. You ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution focused approach. By following our policies and using your insight to spot learning opportunities, you ll contribute to fair outcomes, continuous improvement and stronger relationships with their customers. Your work won t just resolve complaints - it will help shape better services for the future. If you re empathetic, organised, a strong communicator and passionate about providing great customer experiences, they d love to hear from you. Salary The spot salary for the Complaints Resolution Partner post is £30,878 per annum for applicants who fully meet the requirements of the post. If you re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you • You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman. • You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially. • As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes. • Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis. • Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome. A place to build a future They ve got big ambitions and they re looking for people who want to grow with them. You ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because they believe great work deserves great rewards, here s what you can look forward to: • Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. • Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. • Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. • Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. • Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. • Career development From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more we ll help you grow and succeed. They re Committed to Inclusion They believe diversity makes us stronger and they re committed to creating a place where everyone feels valued, respected, and able to thrive. Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know they ll make it happen. Because this isn t just a workplace it s a place to belong. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc. REF-
Feb 01, 2026
Full time
Complaints Resolution Partner A place to create moments that matter Salary: £30,878 per annum Location : Peterborough, Hybrid (3 days in the office) Contract Type: Permanent Hours: Permanent, 35 hours per week, Monday - Friday between 8am and 6pm. Thousands of families across the country rely on our client for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role They re looking for a customer focused, curious and resilient Complaints Resolution Partner to join their busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven t gone as expected and helping turn difficult moments into positive outcomes. You ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported. You ll be working in a fast paced environment, managing multiple cases at once and keeping customers updated throughout the process. You ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution focused approach. By following our policies and using your insight to spot learning opportunities, you ll contribute to fair outcomes, continuous improvement and stronger relationships with their customers. Your work won t just resolve complaints - it will help shape better services for the future. If you re empathetic, organised, a strong communicator and passionate about providing great customer experiences, they d love to hear from you. Salary The spot salary for the Complaints Resolution Partner post is £30,878 per annum for applicants who fully meet the requirements of the post. If you re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you • You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman. • You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially. • As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes. • Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis. • Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome. A place to build a future They ve got big ambitions and they re looking for people who want to grow with them. You ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because they believe great work deserves great rewards, here s what you can look forward to: • Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. • Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. • Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. • Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. • Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. • Career development From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more we ll help you grow and succeed. They re Committed to Inclusion They believe diversity makes us stronger and they re committed to creating a place where everyone feels valued, respected, and able to thrive. Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know they ll make it happen. Because this isn t just a workplace it s a place to belong. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc. REF-
Halmer Recruit
Customer Complaints Advisor
Halmer Recruit Aldershot, Hampshire
Customer Complaints Advisor Our client Our client is a well-established, family-owned business based in Aldershot, Hampshire, known for providing a supportive and people-focused working environment. With a strong emphasis on teamwork, transparency, and accountability, they offer employees the opportunity to work closely with senior leadership and feel genuinely valued within the organisation. The company prides itself on maintaining a positive workplace culture where individuals are encouraged to take ownership, contribute ideas, and play an active part in delivering high standards of customer service. They are passionate about continuous improvement and are looking for proactive, customer-focused individuals who share their commitment to excellence. This is an exciting opportunity to join a stable and growing business where strong relationships, professional development, and delivering outstanding customer outcomes are at the heart of what they do. Hours: Monday - Thursday: 8.30am - 5.30pm and Fully office-based (no remote working) Location: Aldershot, Hampshire Salary: 29k Perks: Funded internal and external training, career development in a fast growing business, annual leave purchase scheme, employee referral bonus and additional wellbeing initiatives Job description As a Customer Complaints Advisor / Aftersales Executive, you will play a significant role in delivering outstanding customer service and ensuring all customer complaints are handled professionally and in line with company procedures. Working closely with the Quality Control department and internal colleagues, you will manage the full complaints process from initial customer contact through to resolution. This is a busy and varied customer service and complaints role, ideal for someone highly organised, structured, and confident working under pressure. Key duties will include: Managing inbound telephone calls and customer service enquiries Handling customer complaints received via email, phone, or escalation routes Providing prompt and professional complaint resolution support Investigating customer complaints to establish facts and identify solutions Liaising with internal teams to ensure complaints are recorded and resolved correctly Escalating complex complaints to the Head of Sales when required Organising credit notes and customer refunds Supporting customers with invoice and billing queries Managing internal and external complaint correspondence Preparing for and attending Quality Control and complaints review meetings Building strong customer relationships through excellent aftersales service Key skills Previous experience in complaints handling within a customer service environment Strong customer service and complaint resolution skills Excellent communication skills, both verbal and written Ability to work under pressure and manage escalated complaints Highly organised with strong attention to detail Confident working to strict deadlines and changing priorities Proactive, service-minded, and customer-focused approach Strong team player with a commitment to customer satisfaction What's on offer?:- A stable, office-based customer service and complaints role Supportive team environment within a family-owned business Training and development opportunities funded by the business Excellent holiday allowance and additional employee benefits Opportunity to play a key part in customer complaint resolution and aftersales support
Feb 01, 2026
Full time
Customer Complaints Advisor Our client Our client is a well-established, family-owned business based in Aldershot, Hampshire, known for providing a supportive and people-focused working environment. With a strong emphasis on teamwork, transparency, and accountability, they offer employees the opportunity to work closely with senior leadership and feel genuinely valued within the organisation. The company prides itself on maintaining a positive workplace culture where individuals are encouraged to take ownership, contribute ideas, and play an active part in delivering high standards of customer service. They are passionate about continuous improvement and are looking for proactive, customer-focused individuals who share their commitment to excellence. This is an exciting opportunity to join a stable and growing business where strong relationships, professional development, and delivering outstanding customer outcomes are at the heart of what they do. Hours: Monday - Thursday: 8.30am - 5.30pm and Fully office-based (no remote working) Location: Aldershot, Hampshire Salary: 29k Perks: Funded internal and external training, career development in a fast growing business, annual leave purchase scheme, employee referral bonus and additional wellbeing initiatives Job description As a Customer Complaints Advisor / Aftersales Executive, you will play a significant role in delivering outstanding customer service and ensuring all customer complaints are handled professionally and in line with company procedures. Working closely with the Quality Control department and internal colleagues, you will manage the full complaints process from initial customer contact through to resolution. This is a busy and varied customer service and complaints role, ideal for someone highly organised, structured, and confident working under pressure. Key duties will include: Managing inbound telephone calls and customer service enquiries Handling customer complaints received via email, phone, or escalation routes Providing prompt and professional complaint resolution support Investigating customer complaints to establish facts and identify solutions Liaising with internal teams to ensure complaints are recorded and resolved correctly Escalating complex complaints to the Head of Sales when required Organising credit notes and customer refunds Supporting customers with invoice and billing queries Managing internal and external complaint correspondence Preparing for and attending Quality Control and complaints review meetings Building strong customer relationships through excellent aftersales service Key skills Previous experience in complaints handling within a customer service environment Strong customer service and complaint resolution skills Excellent communication skills, both verbal and written Ability to work under pressure and manage escalated complaints Highly organised with strong attention to detail Confident working to strict deadlines and changing priorities Proactive, service-minded, and customer-focused approach Strong team player with a commitment to customer satisfaction What's on offer?:- A stable, office-based customer service and complaints role Supportive team environment within a family-owned business Training and development opportunities funded by the business Excellent holiday allowance and additional employee benefits Opportunity to play a key part in customer complaint resolution and aftersales support
Sytner
Audi Aftersales Consultant
Sytner Wakefield, Yorkshire
About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jan 31, 2026
Full time
About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Sytner
BMW Trainee Service Advisor
Sytner Shirley, West Midlands
About the role An excellent opportunity has become available for a motivated Trainee Service Advisor to join our team at Sytner Solihull. A key part of this role is managing both inbound and outbound booking calls. You will be responsible for scheduling customer bookings, providing clear information, and ensuring every caller receives an exceptional level of service. These calls will form a part of your daily responsibilities and are essential to delivering a smooth customer journey. Alongside this, you will support our Service Advisors to provide outstanding customer care and act as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have, and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will also be able to give clear and confident advice on our products and services. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. Sytner Trainee Service Advisors work a variety of flexible patterns, which can typically include weekends, to ensure we deliver the highest possible levels of service. About you We welcome applications from individuals with the willingness to learn and progress, even if you have no previous experience. Full training is provided through our dedicated in-house Learning & Development team, as well as exceptional manufacturer training from BMW/MINI. Ideally, you will have strong organisational and administrative skills, excellent attention to detail, and a customer-focused approach. A background in customer service particularly in a busy or call-handling environment would be beneficial. Experience with Kerridge would be an advantage but is not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jan 30, 2026
Full time
About the role An excellent opportunity has become available for a motivated Trainee Service Advisor to join our team at Sytner Solihull. A key part of this role is managing both inbound and outbound booking calls. You will be responsible for scheduling customer bookings, providing clear information, and ensuring every caller receives an exceptional level of service. These calls will form a part of your daily responsibilities and are essential to delivering a smooth customer journey. Alongside this, you will support our Service Advisors to provide outstanding customer care and act as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have, and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will also be able to give clear and confident advice on our products and services. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. Sytner Trainee Service Advisors work a variety of flexible patterns, which can typically include weekends, to ensure we deliver the highest possible levels of service. About you We welcome applications from individuals with the willingness to learn and progress, even if you have no previous experience. Full training is provided through our dedicated in-house Learning & Development team, as well as exceptional manufacturer training from BMW/MINI. Ideally, you will have strong organisational and administrative skills, excellent attention to detail, and a customer-focused approach. A background in customer service particularly in a busy or call-handling environment would be beneficial. Experience with Kerridge would be an advantage but is not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Interaction Recruitment
Resource Planner Call Centre
Interaction Recruitment Walsall, Staffordshire
Resource Planner £12.21 per hour plus monthly bonus Temporary initially for an 8-12 week period which may be extended Full time Monday to Friday 8am-6pm (8 hours shift within these times) occasional Saturday working may occasionally be required Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Resource Planner to join the RAC call Centre. This role is crucial for ensuring the correct resource is in the contact centre tom cover expected call demands throughout the day. You will ensure that staffing levels are at an expected level and sufficient cover is in place to meet demand. -Ensuring sufficient staffed are rostered to cover call demands -Creating rosters -Ensuring a fair balance of shifts are allocated to each staff member -Ensuring annual leave / pre-planned absence are taken into account within rostering Requirements To be successful in this role, you will be required to have experience in resource planning, strong planning skills and the ability to work in a fast-changing environment. You will be able to work closely with various stakeholders in the business: -Resource planning experience -Keen eye for detail -Ability to work in a dynamic and changing environment -Strong planning and organisational skills
Jan 30, 2026
Seasonal
Resource Planner £12.21 per hour plus monthly bonus Temporary initially for an 8-12 week period which may be extended Full time Monday to Friday 8am-6pm (8 hours shift within these times) occasional Saturday working may occasionally be required Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Resource Planner to join the RAC call Centre. This role is crucial for ensuring the correct resource is in the contact centre tom cover expected call demands throughout the day. You will ensure that staffing levels are at an expected level and sufficient cover is in place to meet demand. -Ensuring sufficient staffed are rostered to cover call demands -Creating rosters -Ensuring a fair balance of shifts are allocated to each staff member -Ensuring annual leave / pre-planned absence are taken into account within rostering Requirements To be successful in this role, you will be required to have experience in resource planning, strong planning skills and the ability to work in a fast-changing environment. You will be able to work closely with various stakeholders in the business: -Resource planning experience -Keen eye for detail -Ability to work in a dynamic and changing environment -Strong planning and organisational skills
Sytner
BMW Trainee Service Advisor
Sytner City, Sheffield
About the role An excellent opportunity has become available for a motivated Trainee Service Advisor to join our team at Sytner Sheffield. A key part of this role is managing both inbound and outbound booking calls. You will be responsible for scheduling customer bookings, providing clear information, and ensuring every caller receives an exceptional level of service. These calls will form a part of your daily responsibilities and are essential to delivering a smooth customer journey. Alongside this, you will support our Service Advisors to provide outstanding customer care and act as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have, and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will also be able to give clear and confident advice on our products and services. This is a fast-paced role where customer care always comes first. You ll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. Sytner Trainee Service Advisors work a variety of flexible patterns, which can typically include weekends, to ensure we deliver the highest possible levels of service. About you We welcome applications from individuals with the willingness to learn and progress, even if you have no previous experience. Full training is provided through our dedicated in-house Learning & Development team, as well as exceptional manufacturer training from BMW/MINI. Ideally, you will have strong organisational and administrative skills, excellent attention to detail, and a customer-focused approach. A background in customer service particularly in a busy or call-handling environment would be beneficial. Experience with Kerridge would be an advantage but is not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jan 30, 2026
Full time
About the role An excellent opportunity has become available for a motivated Trainee Service Advisor to join our team at Sytner Sheffield. A key part of this role is managing both inbound and outbound booking calls. You will be responsible for scheduling customer bookings, providing clear information, and ensuring every caller receives an exceptional level of service. These calls will form a part of your daily responsibilities and are essential to delivering a smooth customer journey. Alongside this, you will support our Service Advisors to provide outstanding customer care and act as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have, and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will also be able to give clear and confident advice on our products and services. This is a fast-paced role where customer care always comes first. You ll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. Sytner Trainee Service Advisors work a variety of flexible patterns, which can typically include weekends, to ensure we deliver the highest possible levels of service. About you We welcome applications from individuals with the willingness to learn and progress, even if you have no previous experience. Full training is provided through our dedicated in-house Learning & Development team, as well as exceptional manufacturer training from BMW/MINI. Ideally, you will have strong organisational and administrative skills, excellent attention to detail, and a customer-focused approach. A background in customer service particularly in a busy or call-handling environment would be beneficial. Experience with Kerridge would be an advantage but is not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Workshop Recruitment
Inbound Sales Advisor
Workshop Recruitment
Our client who is well known as a specialist within the logistics and construction industry, is looking to recruit an experienced and professional Sales Support Advisor who has the skills and competencies to successfully secure and process orders over the telephone, webchat and via email. THIS IN NOT A COLD CALLING SALES OPPORTUNITY. This is a fast paced role where attention to details and coordination skills will be required, alongside enjoying dealing with customers and building rapport. You have a great opportunity to gain additional bonuses whilst dealing with the inbound sales which is a real salary booster! Due to lack of public transport in location own transport will be required. Role key tasks: Providing a high level of customer service over the telephone, webchat and email Securing an order by converting an enquiry into a confirmed order Processing orders and bookings with accuracy Dealing with customer enquiries and queries Upselling products/services wherever possible to maximise an order Taking payment details and processing the payment Various general office administration duties Supporting other members of the team. An ideal candidate will have An excellent telephone and written manner remaining friendly, polite, and professional Great communication, interpersonal, and IT skills. Very good attention to detail to ensure accuracy of information, eg correct address, post code, contact numbers and location. Good organisation skills with the ability to use own initiative. Reliable, flexible and adaptable. Hardworking and conscientious. Positive, motivated, and pro-active. Ability to remain calm and patient when under pressure. Ability to work within a busy and fast-paced customer focused sales environment. Salary and Reward: £29,800 Company and personal quarterly bonus scheme Monthly Upselling bonus scheme 25 days holiday + BH which increases with length of service Workplace pension scheme Free uniform Free parking Working Hours: 9 hours each day (includes 1 hour unpaid lunch break) working between the hours of 7.00 am to 5.30pm Monday to Friday ( 7am -4pm / 8am 5pm / 8.30 5.30pm) Saturday morning from 8.00 am to 12.00 pm on a rota basis (1 weekend in 9 at present).
Jan 30, 2026
Full time
Our client who is well known as a specialist within the logistics and construction industry, is looking to recruit an experienced and professional Sales Support Advisor who has the skills and competencies to successfully secure and process orders over the telephone, webchat and via email. THIS IN NOT A COLD CALLING SALES OPPORTUNITY. This is a fast paced role where attention to details and coordination skills will be required, alongside enjoying dealing with customers and building rapport. You have a great opportunity to gain additional bonuses whilst dealing with the inbound sales which is a real salary booster! Due to lack of public transport in location own transport will be required. Role key tasks: Providing a high level of customer service over the telephone, webchat and email Securing an order by converting an enquiry into a confirmed order Processing orders and bookings with accuracy Dealing with customer enquiries and queries Upselling products/services wherever possible to maximise an order Taking payment details and processing the payment Various general office administration duties Supporting other members of the team. An ideal candidate will have An excellent telephone and written manner remaining friendly, polite, and professional Great communication, interpersonal, and IT skills. Very good attention to detail to ensure accuracy of information, eg correct address, post code, contact numbers and location. Good organisation skills with the ability to use own initiative. Reliable, flexible and adaptable. Hardworking and conscientious. Positive, motivated, and pro-active. Ability to remain calm and patient when under pressure. Ability to work within a busy and fast-paced customer focused sales environment. Salary and Reward: £29,800 Company and personal quarterly bonus scheme Monthly Upselling bonus scheme 25 days holiday + BH which increases with length of service Workplace pension scheme Free uniform Free parking Working Hours: 9 hours each day (includes 1 hour unpaid lunch break) working between the hours of 7.00 am to 5.30pm Monday to Friday ( 7am -4pm / 8am 5pm / 8.30 5.30pm) Saturday morning from 8.00 am to 12.00 pm on a rota basis (1 weekend in 9 at present).
CJS Recruitment Limited
Inbound Sales Advisor
CJS Recruitment Limited Sevenoaks, Kent
Inbound Sales Advisor Salary: £25,000 £35,000 per year (plus commission opportunity to earn another £20,000) Role Overview: CJS Recruitment are looking for an Inbound Sales Advisor to join a leading provider of specialist cleaning and restoration services across residential, commercial, and industrial sectors. The business operates in high-pressure, time-critical environments, delivering essential services including biohazard and trauma scene cleaning, oil and chemical spill response, mould remediation, fire and flood restoration, and emergency clean-ups. This role is focused on managing all inbound sales enquiries to the business, providing a professional, empathetic and solutions-led service to clients who are often dealing with urgent and sensitive situations. Strong communication skills, organisation and a customer-first mindset are key to success in this position. As an emergency response business, the sales team works on a rota basis to cover evenings and weekends. Key Responsibilities: Handle inbound calls, emails and live chat enquiries from new and existing clients. Provide clear information on services offered, identifying client needs and offering tailored solutions. Build and maintain strong relationships with customers, delivering a high standard of service throughout the enquiry process. Work closely with sales and marketing teams to support business growth and conversion rates. Achieve and exceed individual sales targets and performance metrics. Accurately log client interactions and sales activity within the CRM system. Stay informed on industry developments and competitor activity. Essential Knowledge, Skills and Experience Required: Previous experience in a customer service or sales role (specialist or commercial services preferred but not essential). Excellent communication and interpersonal skills. Willingness to work shifts, including evenings and weekends on a rota basis. Strong organisation and time management skills. Ability to work independently as well as part of a team. CRM experience (BigChange / Job Watch desirable but not essential). Confident using Microsoft Office. Proactive, resilient and results-driven mindset. What We Offer: Competitive base salary with commission structure. Full training and ongoing development. Supportive and collaborative team environment. Clear opportunities for progression within the business. Pension, paid holiday and Employee Assistance Programme (EAP). Free on-site parking and health & wellbeing initiatives.
Jan 30, 2026
Full time
Inbound Sales Advisor Salary: £25,000 £35,000 per year (plus commission opportunity to earn another £20,000) Role Overview: CJS Recruitment are looking for an Inbound Sales Advisor to join a leading provider of specialist cleaning and restoration services across residential, commercial, and industrial sectors. The business operates in high-pressure, time-critical environments, delivering essential services including biohazard and trauma scene cleaning, oil and chemical spill response, mould remediation, fire and flood restoration, and emergency clean-ups. This role is focused on managing all inbound sales enquiries to the business, providing a professional, empathetic and solutions-led service to clients who are often dealing with urgent and sensitive situations. Strong communication skills, organisation and a customer-first mindset are key to success in this position. As an emergency response business, the sales team works on a rota basis to cover evenings and weekends. Key Responsibilities: Handle inbound calls, emails and live chat enquiries from new and existing clients. Provide clear information on services offered, identifying client needs and offering tailored solutions. Build and maintain strong relationships with customers, delivering a high standard of service throughout the enquiry process. Work closely with sales and marketing teams to support business growth and conversion rates. Achieve and exceed individual sales targets and performance metrics. Accurately log client interactions and sales activity within the CRM system. Stay informed on industry developments and competitor activity. Essential Knowledge, Skills and Experience Required: Previous experience in a customer service or sales role (specialist or commercial services preferred but not essential). Excellent communication and interpersonal skills. Willingness to work shifts, including evenings and weekends on a rota basis. Strong organisation and time management skills. Ability to work independently as well as part of a team. CRM experience (BigChange / Job Watch desirable but not essential). Confident using Microsoft Office. Proactive, resilient and results-driven mindset. What We Offer: Competitive base salary with commission structure. Full training and ongoing development. Supportive and collaborative team environment. Clear opportunities for progression within the business. Pension, paid holiday and Employee Assistance Programme (EAP). Free on-site parking and health & wellbeing initiatives.
Dingo Recruitment Ltd
Call Centre Sales Advisor
Dingo Recruitment Ltd Isleworth, Middlesex
We require a Call Centre Sales Advisor for a reputable Self-Storage company. You will work on site in the Brentford office, to manage sales calls for storage unit rentals, support existing customer queries, process payments, log information accurately and provide excellent customer service. This is a great opportunity as a Call Centre Sales Advisor to work for a reputable company with; An excellent career in a fast growing, stable business Parking on site Training & Mentoring program for great career progression Long Service recognition Uncapped Commision! Pension, sick pay, holidays as standard, membership perks Permanent position Hours: Full time, 40 hours a week maximum 5 days a week on site Monday to Sunday availability desired (occasional weekend on monthly rota) Varied Hours - Earliest start is usually 8.30am, latest finish is 7pm Call Centre Sales Advisor Duties such as: Manage both inbound and outbound sales calls from enquiries - no cold calling. Manage existing customer queries via telephone and email. Support customers renting storage units or offices. Provide excellent customer service to customers and build long lasting relationships. Maintain in-depth service knowledge and understanding of products and service and the features and benefits in comparison to competitors, tailor quotations based on the customers requirements and upsell products. Process deposits, communicate the customers requirements accurately and schedule follow up contact. About you: Proven work experience in a Call/Contact Centre environment. Natural salesperson with a can do attitude. Excellent verbal and written communication skills and great interpersonal skills. Proficient in MS Office skills. Great team player and comfortable working in a small team. Ability to work under pressure and meet deadlines. If this sounds like you please apply today! Brentford, Isleworth, West London, Ealing, Call Centre Sales Advisor, Contact Centre Sales Advisor, Call Centre Telesales, Telephone sales, Telesales, Self-Storage, Retail Jobs, Sales Advisor, Customer Advisor, Customer Service, Consultant, Estate Agent, Receptionist, Support Service, Customer Care
Jan 30, 2026
Full time
We require a Call Centre Sales Advisor for a reputable Self-Storage company. You will work on site in the Brentford office, to manage sales calls for storage unit rentals, support existing customer queries, process payments, log information accurately and provide excellent customer service. This is a great opportunity as a Call Centre Sales Advisor to work for a reputable company with; An excellent career in a fast growing, stable business Parking on site Training & Mentoring program for great career progression Long Service recognition Uncapped Commision! Pension, sick pay, holidays as standard, membership perks Permanent position Hours: Full time, 40 hours a week maximum 5 days a week on site Monday to Sunday availability desired (occasional weekend on monthly rota) Varied Hours - Earliest start is usually 8.30am, latest finish is 7pm Call Centre Sales Advisor Duties such as: Manage both inbound and outbound sales calls from enquiries - no cold calling. Manage existing customer queries via telephone and email. Support customers renting storage units or offices. Provide excellent customer service to customers and build long lasting relationships. Maintain in-depth service knowledge and understanding of products and service and the features and benefits in comparison to competitors, tailor quotations based on the customers requirements and upsell products. Process deposits, communicate the customers requirements accurately and schedule follow up contact. About you: Proven work experience in a Call/Contact Centre environment. Natural salesperson with a can do attitude. Excellent verbal and written communication skills and great interpersonal skills. Proficient in MS Office skills. Great team player and comfortable working in a small team. Ability to work under pressure and meet deadlines. If this sounds like you please apply today! Brentford, Isleworth, West London, Ealing, Call Centre Sales Advisor, Contact Centre Sales Advisor, Call Centre Telesales, Telephone sales, Telesales, Self-Storage, Retail Jobs, Sales Advisor, Customer Advisor, Customer Service, Consultant, Estate Agent, Receptionist, Support Service, Customer Care
Clockwork Organisation Ltd t/a Travail Employment
Sales Advisor
Clockwork Organisation Ltd t/a Travail Employment Newtown, Powys
Sales Advisor £28,000 Per Annum + Strong Commission Structure Permanent Opportunity Newtown Monday - Friday 8:30am - 5:00pm Benefits: Friendly and rewarding team and work environment Internal bonuses, rewards, and company events Enhanced maternity, paternity, and adoption pay 25 days annual leave plus bank holidays and a holiday purchase scheme Sick leave Discounts on gyms, major brands, and insurance (travel, care, and personal accident) Life assurance cover The Role: We are recruiting on behalf of a well-established business in Newtown for a Sales Advisor . This role focuses on advising business customers on suitable products and solutions while supporting new business growth through warm leads and referrals. You will join a small, supportive team and work towards both individual and team targets by building and managing a pipeline of prospective clients. The role is business-to-business focused and combines consultative selling with excellent customer service. Key Responsibilities: Respond to inbound and warm enquiries to understand customer needs and provide accurate quotations Deliver web-based and telephone product demonstrations, clearly explaining features and benefits Generate new business opportunities through referrals and existing customer relationships Proactively contact prospective customers using agreed sales and advisory methods Gather and share information on competitor activity and market trends Maintain strong internal relationships and develop long-term external client partnerships The Ideal Candidate: Previous B2B sales or sales advisory experience is advantageous Confident IT skills, including Office 365, Salesforce, or SalesLoft Excellent written and verbal communication skills Comfortable working towards targets in a fast-paced environment A positive, customer-focused approach with strong problem-solving skills Additional Skills / Job Titles: Sales Advisor, Sales Consultant, Business Development, Customer Service Advisor, Account Advisor, Quotations, Presentations, Administration. To Apply: Travail Employment Group is operating as an Employment Agency. Once you click to apply for this role, your application will be immediately received by Travail Employment Group. If you have not been contacted within 7 days, unfortunately, you may not have been successful on this occasion, but please feel free to contact us to discuss similar opportunities. All candidates registering with Travail Employment Group will be required to provide proof of identity and evidence of any experience, training, or qualifications considered necessary by our client. CWOIND01
Jan 30, 2026
Full time
Sales Advisor £28,000 Per Annum + Strong Commission Structure Permanent Opportunity Newtown Monday - Friday 8:30am - 5:00pm Benefits: Friendly and rewarding team and work environment Internal bonuses, rewards, and company events Enhanced maternity, paternity, and adoption pay 25 days annual leave plus bank holidays and a holiday purchase scheme Sick leave Discounts on gyms, major brands, and insurance (travel, care, and personal accident) Life assurance cover The Role: We are recruiting on behalf of a well-established business in Newtown for a Sales Advisor . This role focuses on advising business customers on suitable products and solutions while supporting new business growth through warm leads and referrals. You will join a small, supportive team and work towards both individual and team targets by building and managing a pipeline of prospective clients. The role is business-to-business focused and combines consultative selling with excellent customer service. Key Responsibilities: Respond to inbound and warm enquiries to understand customer needs and provide accurate quotations Deliver web-based and telephone product demonstrations, clearly explaining features and benefits Generate new business opportunities through referrals and existing customer relationships Proactively contact prospective customers using agreed sales and advisory methods Gather and share information on competitor activity and market trends Maintain strong internal relationships and develop long-term external client partnerships The Ideal Candidate: Previous B2B sales or sales advisory experience is advantageous Confident IT skills, including Office 365, Salesforce, or SalesLoft Excellent written and verbal communication skills Comfortable working towards targets in a fast-paced environment A positive, customer-focused approach with strong problem-solving skills Additional Skills / Job Titles: Sales Advisor, Sales Consultant, Business Development, Customer Service Advisor, Account Advisor, Quotations, Presentations, Administration. To Apply: Travail Employment Group is operating as an Employment Agency. Once you click to apply for this role, your application will be immediately received by Travail Employment Group. If you have not been contacted within 7 days, unfortunately, you may not have been successful on this occasion, but please feel free to contact us to discuss similar opportunities. All candidates registering with Travail Employment Group will be required to provide proof of identity and evidence of any experience, training, or qualifications considered necessary by our client. CWOIND01
Red Dot Search UK Limited
Customer Service/Sales Advisor
Red Dot Search UK Limited Bolton-upon-dearne, Yorkshire
Customer Service/Sales Advisor Salary: 34,270 OTE = 25,480 basic + uncapped commission Are you passionate about delivering outstanding customer experiences while achieving sales success? We are looking for a Customer Service/Sales Advisor to join a dynamic team in Rotherham, where you'll assist customers, identify opportunities, and drive business growth. Location: Rotherham (S63 postcode area) Key Responsibilities - Customer Service/Sales Advisor: Manage inbound customer inquiries, providing support on contract renewals, upgrades, and general queries. Identify customer needs and recommend suitable products and services. Enhance customer engagement through tailored solutions and proactive sales approaches. Maintain a professional and friendly demeanour while delivering exceptional service. Achieve and exceed sales targets and performance metrics. Who You Are - Customer Service/Sales Advisor: Previous experience in customer service or sales is advantageous but not required. Strong communicator with excellent interpersonal skills. Comfortable working with multiple systems and technology-driven processes. Customer-focused, with a proactive and problem-solving mindset. Goal-oriented, thriving in a target-driven environment. What We Offer - Customer Service/Sales Advisor: Full-time permanent position (40 hours per week between 8am - 8:30pm Monday to Sunday - all scheduled at least 1 month in advance). Competitive base salary with unlimited earning potential through uncapped commissions. Extensive benefits, including exclusive discounts, well-being support, and dental plans. Structured scheduling is provided in advance for a balanced work-life routine. Comprehensive training and ongoing development to support your career growth. This is an on-site role, requiring five, 8 hours day shifts, out of seven at the Rotherham (S63 postcode) office. If you're ready to build a rewarding career in customer engagement and sales, we'd love to hear from you! Apply today and take the next step toward success!
Jan 30, 2026
Full time
Customer Service/Sales Advisor Salary: 34,270 OTE = 25,480 basic + uncapped commission Are you passionate about delivering outstanding customer experiences while achieving sales success? We are looking for a Customer Service/Sales Advisor to join a dynamic team in Rotherham, where you'll assist customers, identify opportunities, and drive business growth. Location: Rotherham (S63 postcode area) Key Responsibilities - Customer Service/Sales Advisor: Manage inbound customer inquiries, providing support on contract renewals, upgrades, and general queries. Identify customer needs and recommend suitable products and services. Enhance customer engagement through tailored solutions and proactive sales approaches. Maintain a professional and friendly demeanour while delivering exceptional service. Achieve and exceed sales targets and performance metrics. Who You Are - Customer Service/Sales Advisor: Previous experience in customer service or sales is advantageous but not required. Strong communicator with excellent interpersonal skills. Comfortable working with multiple systems and technology-driven processes. Customer-focused, with a proactive and problem-solving mindset. Goal-oriented, thriving in a target-driven environment. What We Offer - Customer Service/Sales Advisor: Full-time permanent position (40 hours per week between 8am - 8:30pm Monday to Sunday - all scheduled at least 1 month in advance). Competitive base salary with unlimited earning potential through uncapped commissions. Extensive benefits, including exclusive discounts, well-being support, and dental plans. Structured scheduling is provided in advance for a balanced work-life routine. Comprehensive training and ongoing development to support your career growth. This is an on-site role, requiring five, 8 hours day shifts, out of seven at the Rotherham (S63 postcode) office. If you're ready to build a rewarding career in customer engagement and sales, we'd love to hear from you! Apply today and take the next step toward success!
Inc Recruitment
Sales And Customer Service
Inc Recruitment Plymouth, Devon
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Jan 30, 2026
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Unity Resourcing Ltd
Inbound Sales Advisor
Unity Resourcing Ltd Harrogate, Yorkshire
Inbound Sales Advisor Location: Harrogate, North Yorkshire Salary: £26,000 to £28,000 basic, OTE £35,000 (uncapped) Hours: Monday to Friday, 9am - 5.30pm Benefits: 28 days holiday including statutory holidays, pension scheme, full training and ongoing development, free on-site parking, career progression opportunities We are currently recruiting for an Inbound Sales Advisor to join a business in Harrogate that is going through an exciting period of growth. This is a fantastic opportunity to be part of a company where you will have the chance to grow with the business, offering clear progression opportunities for the right candidates. The Role Handling inbound and outbound calls - no cold calling , all enquiries are customer generated Contacting existing customers to upsell and cross-sell services Building strong relationships with customers over the phone and online, moving them through the sales process Selling products and services, clearly explaining features and benefits Working closely with the sales and customer service teams to ensure smooth handover and excellent customer experience Requirements: Experience within a sales role (such as Sales Executive, Account Manager or Business Development) or similar Passionate about delivering outstanding customer service Strong communication skills and able to build positive relationships Organised, proactive and able to multitask Keen to learn, grow and develop within a supportive team If you are looking for an exciting and rewarding opportunity, please submit your CV via the link or contact Beth at Unity Resourcing.
Jan 30, 2026
Full time
Inbound Sales Advisor Location: Harrogate, North Yorkshire Salary: £26,000 to £28,000 basic, OTE £35,000 (uncapped) Hours: Monday to Friday, 9am - 5.30pm Benefits: 28 days holiday including statutory holidays, pension scheme, full training and ongoing development, free on-site parking, career progression opportunities We are currently recruiting for an Inbound Sales Advisor to join a business in Harrogate that is going through an exciting period of growth. This is a fantastic opportunity to be part of a company where you will have the chance to grow with the business, offering clear progression opportunities for the right candidates. The Role Handling inbound and outbound calls - no cold calling , all enquiries are customer generated Contacting existing customers to upsell and cross-sell services Building strong relationships with customers over the phone and online, moving them through the sales process Selling products and services, clearly explaining features and benefits Working closely with the sales and customer service teams to ensure smooth handover and excellent customer experience Requirements: Experience within a sales role (such as Sales Executive, Account Manager or Business Development) or similar Passionate about delivering outstanding customer service Strong communication skills and able to build positive relationships Organised, proactive and able to multitask Keen to learn, grow and develop within a supportive team If you are looking for an exciting and rewarding opportunity, please submit your CV via the link or contact Beth at Unity Resourcing.
Optimise Talent Ltd
Inbound Sales Advisor
Optimise Talent Ltd Altrincham, Cheshire
Inbound Sales Advisor - Altrincham - 32,000 OTE 60,000 - Monday to Friday hours Due to expansion we are looking for an Inbound Sales Advisor for our specialist financial solutions business based in Altrincham! This is brilliant opportunity to join a company who are elite in their field in their high performing sales and renewals team as an Inbound Sales Advisor ! The package for an Inbound Sales Advisor: A basic salary of 32,000 A bonus structure that is uncapped with a realistic OTE of 60,000! 23 days per year holiday plus bank hols rising by 1 day with each year of service Monday to Friday hours 9am to 6pm, no weekends! The opportunity to join a company who are going through enormous expansion, this is the ideal to join and super-charge your career! A casual and relaxed working environment - no micro-management! The role of Inbound Sales Advisor: Effectively managing relationships with our valued clients offering support when needed and identifying areas where their service can be improved Cross selling and up selling additional services to the existing clients and making them aware of our additional offerings Travelling to meet the clients face to face to grow the relationship strength and identifying any pain points, this can often mean travelling across the world in some instances! Managing your time effectively, you will have the autonomy to plan your day - if our clients are happy, so are we! What we're after in the Inbound Sales Advisor: A 'People Person', someone able to communicate with all walks of life! A person who is comfortable making decisions and being autonomous Somebody who likes multi-tasking and working in a fast paced varied environment A Degree is preferred but not essential Experience of working in a customer facing role (this could be alongside education part time etc) Somebody based in the Altrincham area Does this Altrincham based opportunity of Inbound Sales Advisor sound up your street? Please apply now for immediate consideration!
Jan 30, 2026
Full time
Inbound Sales Advisor - Altrincham - 32,000 OTE 60,000 - Monday to Friday hours Due to expansion we are looking for an Inbound Sales Advisor for our specialist financial solutions business based in Altrincham! This is brilliant opportunity to join a company who are elite in their field in their high performing sales and renewals team as an Inbound Sales Advisor ! The package for an Inbound Sales Advisor: A basic salary of 32,000 A bonus structure that is uncapped with a realistic OTE of 60,000! 23 days per year holiday plus bank hols rising by 1 day with each year of service Monday to Friday hours 9am to 6pm, no weekends! The opportunity to join a company who are going through enormous expansion, this is the ideal to join and super-charge your career! A casual and relaxed working environment - no micro-management! The role of Inbound Sales Advisor: Effectively managing relationships with our valued clients offering support when needed and identifying areas where their service can be improved Cross selling and up selling additional services to the existing clients and making them aware of our additional offerings Travelling to meet the clients face to face to grow the relationship strength and identifying any pain points, this can often mean travelling across the world in some instances! Managing your time effectively, you will have the autonomy to plan your day - if our clients are happy, so are we! What we're after in the Inbound Sales Advisor: A 'People Person', someone able to communicate with all walks of life! A person who is comfortable making decisions and being autonomous Somebody who likes multi-tasking and working in a fast paced varied environment A Degree is preferred but not essential Experience of working in a customer facing role (this could be alongside education part time etc) Somebody based in the Altrincham area Does this Altrincham based opportunity of Inbound Sales Advisor sound up your street? Please apply now for immediate consideration!
Office Angels
Internal Sales Advisor
Office Angels City, Birmingham
Join our rapidly growing client as an Internal Sales Advisor! Are you ready to make a difference while launching your career in sales? We are currently recruiting for our growing client for an Internal Sales Advisor. Location: Based in the vibrant Jewellery Quarter, Birmingham - just an 8-minute walk from both Jewellery Quarter train and tram stations. What's in it for you? Salary: Basic 25,000 with an OTE of 29,000 Hybrid Working: Enjoy 2 days at home and 3 days in the office Time Off: 25 days of holiday + Bank holidays Health Benefits: Health & Dental Insurance included Your Role: As an Internal Sales Advisor, you will be the driving force behind our sales efforts. Your primary responsibilities will include: Managing Pipeline: Progress and close sales leads generated by our marketing campaigns and partnerships. Responding to Inquiries: Collaborate with the team to manage the sales inbox and respond to queries promptly. Achieving Targets: Strive to meet and exceed monthly sales targets while maintaining excellent customer service. Inbound Sales Support: Be ready to answer inbound sales calls and assist where necessary. Research Competitors: Conduct personal research to stay informed about competitor products and services. Skills / Experience Required: We seek an ambitious sales professional or a customer service professional looking to step into a sales-based role with a passion for helping others and a drive to succeed! If you're: Enthusiastic about sales and eager to hit targets A strong communicator with excellent interpersonal skills organised and able to manage your time effectively A team player who thrives in a collaborative environment Then we want to hear from you! Why Join Us? This is not just a job; it's an opportunity to be part of a mission-driven team that is making a real impact. With ambitious growth plans and a supportive atmosphere, our client offers excellent growth opportunities. Ready to take the next step in your career? Apply today and become a part of this exciting journey! For more information please reach out to Sophie on (phone number removed) or email (url removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 30, 2026
Full time
Join our rapidly growing client as an Internal Sales Advisor! Are you ready to make a difference while launching your career in sales? We are currently recruiting for our growing client for an Internal Sales Advisor. Location: Based in the vibrant Jewellery Quarter, Birmingham - just an 8-minute walk from both Jewellery Quarter train and tram stations. What's in it for you? Salary: Basic 25,000 with an OTE of 29,000 Hybrid Working: Enjoy 2 days at home and 3 days in the office Time Off: 25 days of holiday + Bank holidays Health Benefits: Health & Dental Insurance included Your Role: As an Internal Sales Advisor, you will be the driving force behind our sales efforts. Your primary responsibilities will include: Managing Pipeline: Progress and close sales leads generated by our marketing campaigns and partnerships. Responding to Inquiries: Collaborate with the team to manage the sales inbox and respond to queries promptly. Achieving Targets: Strive to meet and exceed monthly sales targets while maintaining excellent customer service. Inbound Sales Support: Be ready to answer inbound sales calls and assist where necessary. Research Competitors: Conduct personal research to stay informed about competitor products and services. Skills / Experience Required: We seek an ambitious sales professional or a customer service professional looking to step into a sales-based role with a passion for helping others and a drive to succeed! If you're: Enthusiastic about sales and eager to hit targets A strong communicator with excellent interpersonal skills organised and able to manage your time effectively A team player who thrives in a collaborative environment Then we want to hear from you! Why Join Us? This is not just a job; it's an opportunity to be part of a mission-driven team that is making a real impact. With ambitious growth plans and a supportive atmosphere, our client offers excellent growth opportunities. Ready to take the next step in your career? Apply today and become a part of this exciting journey! For more information please reach out to Sophie on (phone number removed) or email (url removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Glen Callum Associates Ltd
Parts Advisor
Glen Callum Associates Ltd Peterborough, Cambridgeshire
Parts Advisor - Car Parts / Motor Factor We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts , vehicle accessories , and motor factor products to both trade and retail customers. This is a great opportunity for someone with a background in automotive parts sales , motor factors , or vehicle components who enjoys working in a fast-paced, environment. You'll be part of a friendly, supportive team with a strong reputation in the industry. Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough Salary - Up to 35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH Key Responsibilities: Handle inbound sales calls from trade and retail customers Identify, advise, and sell the correct car parts, automotive accessories, and components Accurately process parts orders using internal systems (MAM Autocat experience is a bonus) Provide excellent customer service and manage product queries and returns Support the team with dispatch coordination and general warehouse/admin tasks Candidate Requirements: Ideally experience in car parts sales, automotive customer service, or motor factor sales Strong interest in vehicles and good knowledge of car parts Excellent telephone manner and strong communication skills Comfortable using Microsoft Office (Word, Excel, Outlook) Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable Ability to manage multiple tasks and work as part of a team Apply in Confidence: To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or (phone number removed) Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson
Jan 30, 2026
Full time
Parts Advisor - Car Parts / Motor Factor We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts , vehicle accessories , and motor factor products to both trade and retail customers. This is a great opportunity for someone with a background in automotive parts sales , motor factors , or vehicle components who enjoys working in a fast-paced, environment. You'll be part of a friendly, supportive team with a strong reputation in the industry. Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough Salary - Up to 35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH Key Responsibilities: Handle inbound sales calls from trade and retail customers Identify, advise, and sell the correct car parts, automotive accessories, and components Accurately process parts orders using internal systems (MAM Autocat experience is a bonus) Provide excellent customer service and manage product queries and returns Support the team with dispatch coordination and general warehouse/admin tasks Candidate Requirements: Ideally experience in car parts sales, automotive customer service, or motor factor sales Strong interest in vehicles and good knowledge of car parts Excellent telephone manner and strong communication skills Comfortable using Microsoft Office (Word, Excel, Outlook) Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable Ability to manage multiple tasks and work as part of a team Apply in Confidence: To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or (phone number removed) Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson
Uxbridge Employment Agency
Internal Sales Advisor
Uxbridge Employment Agency Uxbridge, Middlesex
Internal Sales Adviser Location: Uxbridge Salary: £30,000 to £32,000 + Bonus (depending on experience) Join a friendly, family-run business with over 20 years of success! A wonderful opportunity has arisen to join a small, well-established business based in Uxbridge. Known for its high standards and friendly working environment, this is a company where your contribution will be noticed and valued. If you're someone who enjoys building relationships, providing excellent service, and working within a supportive team this could be the ideal next step in your sales career. The role: This is a consultative, office-based sales role focused on maintaining and growing customer accounts through excellent service. You'll be managing a portfolio of existing customers, handling inbound enquiries, making outbound calls to encourage repeat business, and ensuring smooth order processing from start to finish. Day-to-day, you ll be: Building trusted relationships with customers over phone, email, WhatsApp and live chat Taking and processing sales orders with great attention to detail Supporting customer queries and offering product recommendations Following up on quotations, samples, and customer enquiries Proactively contacting regular clients to maintain engagement and secure repeat orders Processing payments and raising invoices Maintaining up-to-date and accurate records on customers and accounts Supporting promotions, mailshots, and wider sales campaigns The right fit will be someone who is: Commercially aware with a calm, consultative style Organised, reliable and detail-focused Happy working in a structured office environment A confident communicator who enjoys building long-term relationships Comfortable handling multiple tasks and managing their own time effectively Why join? Lovely office-based working environment No aggressive sales tactics this is about service, relationships, and long-term success Bonus scheme to reward your success Stable, supportive team with genuine development opportunities Longstanding company with a positive reputation in their sector What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Jan 30, 2026
Full time
Internal Sales Adviser Location: Uxbridge Salary: £30,000 to £32,000 + Bonus (depending on experience) Join a friendly, family-run business with over 20 years of success! A wonderful opportunity has arisen to join a small, well-established business based in Uxbridge. Known for its high standards and friendly working environment, this is a company where your contribution will be noticed and valued. If you're someone who enjoys building relationships, providing excellent service, and working within a supportive team this could be the ideal next step in your sales career. The role: This is a consultative, office-based sales role focused on maintaining and growing customer accounts through excellent service. You'll be managing a portfolio of existing customers, handling inbound enquiries, making outbound calls to encourage repeat business, and ensuring smooth order processing from start to finish. Day-to-day, you ll be: Building trusted relationships with customers over phone, email, WhatsApp and live chat Taking and processing sales orders with great attention to detail Supporting customer queries and offering product recommendations Following up on quotations, samples, and customer enquiries Proactively contacting regular clients to maintain engagement and secure repeat orders Processing payments and raising invoices Maintaining up-to-date and accurate records on customers and accounts Supporting promotions, mailshots, and wider sales campaigns The right fit will be someone who is: Commercially aware with a calm, consultative style Organised, reliable and detail-focused Happy working in a structured office environment A confident communicator who enjoys building long-term relationships Comfortable handling multiple tasks and managing their own time effectively Why join? Lovely office-based working environment No aggressive sales tactics this is about service, relationships, and long-term success Bonus scheme to reward your success Stable, supportive team with genuine development opportunities Longstanding company with a positive reputation in their sector What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.

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