Customer Service Advisor 26,000 Temp - Perm We're hiring for a Customer Service Advisor based in Aylesford, offering a 26,000 salary and the chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Feb 27, 2026
Seasonal
Customer Service Advisor 26,000 Temp - Perm We're hiring for a Customer Service Advisor based in Aylesford, offering a 26,000 salary and the chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Adecco are currently recruiting for a Customer Support Advisor for our client based in Newbury. Key Responsibilities Managing inbound and outbound customer calls Responding to customer emails and support enquiries Liaising with mobile network providers to resolve issues Supporting the sales team with product-related queries Completing product investigations where required Creating, updating, and following up on support tickets You will be required to give customers Technical advice and support (Full training will be provided) Skills & Qualifications Strong written and verbal communication skills Ability to adapt and learn quickly Confident PC skills, including use of Word, Excel, and email Good organisational and time management skills Details: Monday-Friday Office based with ability to work from home 2 days a week after probation. Free parking on site Fantastic benefits offered Potential to earn extra with a structured plan and support from your managers Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 27, 2026
Full time
Adecco are currently recruiting for a Customer Support Advisor for our client based in Newbury. Key Responsibilities Managing inbound and outbound customer calls Responding to customer emails and support enquiries Liaising with mobile network providers to resolve issues Supporting the sales team with product-related queries Completing product investigations where required Creating, updating, and following up on support tickets You will be required to give customers Technical advice and support (Full training will be provided) Skills & Qualifications Strong written and verbal communication skills Ability to adapt and learn quickly Confident PC skills, including use of Word, Excel, and email Good organisational and time management skills Details: Monday-Friday Office based with ability to work from home 2 days a week after probation. Free parking on site Fantastic benefits offered Potential to earn extra with a structured plan and support from your managers Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you passionate about delivering exceptional customer service, connecting with people, and making a real difference? Join Our Team as a Contact Centre Advisor! At the British Heart Foundation (BHF), we believe every interaction matters. We're looking for dedicated Contact Centre Advisors to join our team and help us build long-term relationships with our customers, supporters, and fundraisers. Role Overview As a Contact Centre Advisor, you'll be the first point of contact, providing accurate, effective, and friendly responses and information. You'll use your active listening, empathy, and problem-solving skills to guarantee a seamless and positive customer experience. Key Responsibilities: Responding to and resolving inbound queries via telephone, email, social media, and live web chat. Providing information, taking donations, and resolving customer queries and feedback Using our ticketing and CRM systems to update customer records. Enhancing satisfaction and relationships through stewardship activities. We are currently recruiting two customer service advisors one a permanent and one 6 month fixed term basis. What Makes You Great for This Role? Your ability to connect with people is your superpower. You're a quick learner, curious, and can build strong relationships quickly. You get to the heart of the matter, listen, ask insightful questions, and provide the right help and build relationships with our customers and supporters. Your empathy and enthusiasm shine through in your strong communication skills, turning every interaction into a delightful experience for our customers. You're resilient, perform well under pressure, and make customers feel genuinely valued. Comfortable with technology, you have experience in Microsoft Office, data entry, and databases. Your proactive, positive can do attitude means that you can solve a variety of queries, giving customers the time they need. Driven by customer satisfaction, you transform challenges into opportunities, creating unforgettable experiences. Your strong administrative and time management skills help you prioritise and manage your workload effectively. Benefits and development We offer our staff generous benefits, such as: 30 days annual leave plus bank holidays. Private medical insurance, dental health cover, and money towards gym membership. Pension scheme with employer contribution up to 10%. Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. Life assurance. Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages. Working Arrangements Working Hours : Normal working hours are 09:00am to 05:00pm, Monday to Friday, with flexibility to work 11:00am - 07:00pm and some Saturdays during peak event season. Hybrid Role : A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home. Interview Process Our interview process involves two stages: Initial Stage : One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences. Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 24 - 26 March 2026. Please note that these dates are fixed and cannot be changed Start Date & Induction: All new team members will start on 29 April 2026 and this date is not negotiable . The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week. Belonging We celebrate and value the diversity of the communities we serve, recognising that embracing different perspectives and backgrounds strengthens our organisation and drives innovation. By fostering an inclusive environment where everyone feels respected and supported, we are better equipped to achieve our mission of helping people have a healthier heart for longer. To hear from our people, check out Belonging at BHF . Our people are at the heart of everything we do. By funding research across six decades, we ve helped keep millions of hearts beating and millions of families together. We re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Feb 26, 2026
Full time
Are you passionate about delivering exceptional customer service, connecting with people, and making a real difference? Join Our Team as a Contact Centre Advisor! At the British Heart Foundation (BHF), we believe every interaction matters. We're looking for dedicated Contact Centre Advisors to join our team and help us build long-term relationships with our customers, supporters, and fundraisers. Role Overview As a Contact Centre Advisor, you'll be the first point of contact, providing accurate, effective, and friendly responses and information. You'll use your active listening, empathy, and problem-solving skills to guarantee a seamless and positive customer experience. Key Responsibilities: Responding to and resolving inbound queries via telephone, email, social media, and live web chat. Providing information, taking donations, and resolving customer queries and feedback Using our ticketing and CRM systems to update customer records. Enhancing satisfaction and relationships through stewardship activities. We are currently recruiting two customer service advisors one a permanent and one 6 month fixed term basis. What Makes You Great for This Role? Your ability to connect with people is your superpower. You're a quick learner, curious, and can build strong relationships quickly. You get to the heart of the matter, listen, ask insightful questions, and provide the right help and build relationships with our customers and supporters. Your empathy and enthusiasm shine through in your strong communication skills, turning every interaction into a delightful experience for our customers. You're resilient, perform well under pressure, and make customers feel genuinely valued. Comfortable with technology, you have experience in Microsoft Office, data entry, and databases. Your proactive, positive can do attitude means that you can solve a variety of queries, giving customers the time they need. Driven by customer satisfaction, you transform challenges into opportunities, creating unforgettable experiences. Your strong administrative and time management skills help you prioritise and manage your workload effectively. Benefits and development We offer our staff generous benefits, such as: 30 days annual leave plus bank holidays. Private medical insurance, dental health cover, and money towards gym membership. Pension scheme with employer contribution up to 10%. Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. Life assurance. Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages. Working Arrangements Working Hours : Normal working hours are 09:00am to 05:00pm, Monday to Friday, with flexibility to work 11:00am - 07:00pm and some Saturdays during peak event season. Hybrid Role : A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home. Interview Process Our interview process involves two stages: Initial Stage : One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences. Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 24 - 26 March 2026. Please note that these dates are fixed and cannot be changed Start Date & Induction: All new team members will start on 29 April 2026 and this date is not negotiable . The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week. Belonging We celebrate and value the diversity of the communities we serve, recognising that embracing different perspectives and backgrounds strengthens our organisation and drives innovation. By fostering an inclusive environment where everyone feels respected and supported, we are better equipped to achieve our mission of helping people have a healthier heart for longer. To hear from our people, check out Belonging at BHF . Our people are at the heart of everything we do. By funding research across six decades, we ve helped keep millions of hearts beating and millions of families together. We re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Job Description: IMH Recruitment is seeking an experienced Customer Service Advisor to join our well-established client, a leading manufacturing and distribution retailer with a nationwide presence. Key Responsibilities: Deliver exceptional customer service as the first point of contact. Handle customer inquiries and provide accurate product/service information. Build strong relationships with customers. Coordinate deliveries by liaising with couriers and customers. Manage and update customer accounts using various systems and databases. Process orders and manage related administration tasks. Handle complaints effectively with professionalism and care. Respond to inbound calls and inquiries via email or live chat. Essential Skills: Strong problem-solving abilities. Excellent verbal and written communication skills. Proficient in using computers and multiple systems. Previous experience in call handling, email handling, or live chat. Hours and Pay Monday to Friday 11:30am - 20:00pm 27,040.00 (plus OTE 1000+ per annum) Opportunity to work with a well-respected company with offices across the UK. How to Apply: Please apply with an up to date CV. For more information, please call the office on (phone number removed)! Job Types: Full-time, Temp to perm
Feb 26, 2026
Full time
Job Description: IMH Recruitment is seeking an experienced Customer Service Advisor to join our well-established client, a leading manufacturing and distribution retailer with a nationwide presence. Key Responsibilities: Deliver exceptional customer service as the first point of contact. Handle customer inquiries and provide accurate product/service information. Build strong relationships with customers. Coordinate deliveries by liaising with couriers and customers. Manage and update customer accounts using various systems and databases. Process orders and manage related administration tasks. Handle complaints effectively with professionalism and care. Respond to inbound calls and inquiries via email or live chat. Essential Skills: Strong problem-solving abilities. Excellent verbal and written communication skills. Proficient in using computers and multiple systems. Previous experience in call handling, email handling, or live chat. Hours and Pay Monday to Friday 11:30am - 20:00pm 27,040.00 (plus OTE 1000+ per annum) Opportunity to work with a well-respected company with offices across the UK. How to Apply: Please apply with an up to date CV. For more information, please call the office on (phone number removed)! Job Types: Full-time, Temp to perm
Focus Resourcing
Newcastle Upon Tyne, Tyne And Wear
Assessment day 5th of March Customer Service Advisor Location: Newcastle (Hybrid Working) Our prestigious client is urgently seeking additional customer service advisors for their busy team. Please be aware their is specific employment screening as below before applying. Pre-Employment Screening Due to the sensitive nature of the information handled within this role, all successful applicants will be required to pass Non Police Personnel Vetting (NPPV). This includes criminal record and intelligence checks, financial screening, identity verification, and, where applicable, background checks on close associates. Applicants must have been resident in the UK for a minimum of three years to allow these checks to be completed. This is an excellent opportunity for an individual with prior experience in a contact centre or customer service environment, where delivering a consistently high standard of customer care is essential. The successful candidate will be confident in managing a range of customer enquiries and committed to providing a high-quality service experience. You will be joining an award-winning pensions administration business that places scheme members at the centre of its operations. Our services include scheme administration, first-time outsourcing, member communications, and scam protection. Key Responsibilities Manage a high volume of inbound calls in a professional, courteous, and timely manner. Identify customer needs and provide appropriate, accurate solutions or alternatives. Maintain accurate and up-to-date records of customer interactions within internal systems. Deliver a consistently high standard of customer service at all times. Work collaboratively with colleagues and other business areas to ensure effective resolution of queries. Candidate Profile Essential Requirements: GCSE Grade C/4 or above in English and Mathematics. Previous experience within a contact centre, customer service advisor, or telephone-based office role, or a comparable customer-focused position. Excellent verbal and written communication skills, with the ability to convey information clearly and professionally. Strong interpersonal skills, with the ability to build rapport and manage a wide range of customer interactions. Demonstrable organisational and planning skills, with the ability to manage competing priorities effectively. The ability to remain calm and professional when working under pressure or handling challenging situations. What our client offers Competitive salary and annual discretionary bonus 25 days' annual leave, with buy/sell flexibility Pension contributions with employer matching Healthcare plans and life assurance Retailer discounts Flexible benefits scheme Employee Assistance Programme and digital GP service Paid volunteering days Referral bonus scheme
Feb 26, 2026
Full time
Assessment day 5th of March Customer Service Advisor Location: Newcastle (Hybrid Working) Our prestigious client is urgently seeking additional customer service advisors for their busy team. Please be aware their is specific employment screening as below before applying. Pre-Employment Screening Due to the sensitive nature of the information handled within this role, all successful applicants will be required to pass Non Police Personnel Vetting (NPPV). This includes criminal record and intelligence checks, financial screening, identity verification, and, where applicable, background checks on close associates. Applicants must have been resident in the UK for a minimum of three years to allow these checks to be completed. This is an excellent opportunity for an individual with prior experience in a contact centre or customer service environment, where delivering a consistently high standard of customer care is essential. The successful candidate will be confident in managing a range of customer enquiries and committed to providing a high-quality service experience. You will be joining an award-winning pensions administration business that places scheme members at the centre of its operations. Our services include scheme administration, first-time outsourcing, member communications, and scam protection. Key Responsibilities Manage a high volume of inbound calls in a professional, courteous, and timely manner. Identify customer needs and provide appropriate, accurate solutions or alternatives. Maintain accurate and up-to-date records of customer interactions within internal systems. Deliver a consistently high standard of customer service at all times. Work collaboratively with colleagues and other business areas to ensure effective resolution of queries. Candidate Profile Essential Requirements: GCSE Grade C/4 or above in English and Mathematics. Previous experience within a contact centre, customer service advisor, or telephone-based office role, or a comparable customer-focused position. Excellent verbal and written communication skills, with the ability to convey information clearly and professionally. Strong interpersonal skills, with the ability to build rapport and manage a wide range of customer interactions. Demonstrable organisational and planning skills, with the ability to manage competing priorities effectively. The ability to remain calm and professional when working under pressure or handling challenging situations. What our client offers Competitive salary and annual discretionary bonus 25 days' annual leave, with buy/sell flexibility Pension contributions with employer matching Healthcare plans and life assurance Retailer discounts Flexible benefits scheme Employee Assistance Programme and digital GP service Paid volunteering days Referral bonus scheme
Customer Service Advisor Ringwood, Hampshire 12.30 per hour + Bonus Full-Time Rotating Shifts Weekend Availability Required Love delivering exceptional customer service? Want to work behind the scenes for a premium, well-loved British retail brand , where every customer interaction is about creating 100% happiness? TeamJobs is recruiting for a multi-channel Customer Service Advisor to join a fast-paced and energetic Contact Centre team in Ringwood. If you enjoy speaking to customers, solving problems, and hitting targets, this is your opportunity to be part of something special. This isn't just another call centre job. It's about creating standout experiences. The Role As a Customer Service Advisor, you will: Handle inbound telephone calls Respond to customer emails and live chats Support customers via social media channels Assist with order placements (consumer & B2B) Resolve product, delivery and dispatch queries Make outbound follow-up calls where required Work towards individual and team KPIs You will be empowered to make decisions and ensure every customer leaves feeling 100% satisfied. What We are Looking For Excellent written and verbal communication skills Confident handling email and live chat enquiries Ability to multitask and manage multiple chats Target and KPI-driven mindset Strong IT skills (Excel, Outlook, CRM systems) Flexible to work rotating shifts, including weekends Desirable: Previous contact centre experience Sales confidence Experience working in a multi-channel environment Working Hours The contact centre operates: Monday-Friday: 8:30am-7:00pm Saturday: 8:30am-5:00pm Sunday: 9:00am-5:00pm Rotating shift pattern with weekend work required. Contracted availability between 8:00am-10:00pm. What is in it for You? Full training provided Supportive and friendly team environment Career progression opportunities Work for a premium, well-loved UK brand If you are passionate about customer experience, motivated by results, and want to grow within a supportive team environment, this is a fantastic opportunity. You will receive full training, ongoing support, and real opportunities for progression. Ready to deliver 100% happiness? Apply today with TeamJobs. INDCP
Feb 26, 2026
Seasonal
Customer Service Advisor Ringwood, Hampshire 12.30 per hour + Bonus Full-Time Rotating Shifts Weekend Availability Required Love delivering exceptional customer service? Want to work behind the scenes for a premium, well-loved British retail brand , where every customer interaction is about creating 100% happiness? TeamJobs is recruiting for a multi-channel Customer Service Advisor to join a fast-paced and energetic Contact Centre team in Ringwood. If you enjoy speaking to customers, solving problems, and hitting targets, this is your opportunity to be part of something special. This isn't just another call centre job. It's about creating standout experiences. The Role As a Customer Service Advisor, you will: Handle inbound telephone calls Respond to customer emails and live chats Support customers via social media channels Assist with order placements (consumer & B2B) Resolve product, delivery and dispatch queries Make outbound follow-up calls where required Work towards individual and team KPIs You will be empowered to make decisions and ensure every customer leaves feeling 100% satisfied. What We are Looking For Excellent written and verbal communication skills Confident handling email and live chat enquiries Ability to multitask and manage multiple chats Target and KPI-driven mindset Strong IT skills (Excel, Outlook, CRM systems) Flexible to work rotating shifts, including weekends Desirable: Previous contact centre experience Sales confidence Experience working in a multi-channel environment Working Hours The contact centre operates: Monday-Friday: 8:30am-7:00pm Saturday: 8:30am-5:00pm Sunday: 9:00am-5:00pm Rotating shift pattern with weekend work required. Contracted availability between 8:00am-10:00pm. What is in it for You? Full training provided Supportive and friendly team environment Career progression opportunities Work for a premium, well-loved UK brand If you are passionate about customer experience, motivated by results, and want to grow within a supportive team environment, this is a fantastic opportunity. You will receive full training, ongoing support, and real opportunities for progression. Ready to deliver 100% happiness? Apply today with TeamJobs. INDCP
Customer Service Advisor £14.70 per hour Monday to Friday 8am-7pm, Saturday 9am-5pm - No Sundays (you will only work 5 shifts per week, 8 hours per shift and rotas will be provided 6 weeks in advance. You will work every other Saturday as part of a rota) Office-based in Bradley Stoke (BS32) We are currently recruiting for a number of Customer Service Advisors to work for the RAC. RAC is the UK s leading name in the motor breakdown industry and are currently looking to add a number of advisors to their team. With an iconic office perfectly located next to the motorway and with strong public transport links to the City Centre, this role is ideal for both private vehicle owners and public transport users. Role This role involves speaking to both new and existing RAC members regarding their current policies and helping them to either sign up for the first time, or to renew their current policies. Through excellent customer service, you will provide a comprehensive overview of RAC products and policies, allowing the customer to choose the right one for their needs: -Handling both inbound and outbound calls -Dealing with existing RAC customers -Providing a high level of customer service -Answering various questions and queries Requirements To be successful in this role, you will need to be an outgoing individual who has a passion for providing high levels of customer service and the ability to build rapport with new customers. You will have exceptional communication skills and an ability to retain product information provided through extensive training. -Exception communication skills -Dispute resolution skills -Confident speaking over the phone -Strong customer service skills
Feb 26, 2026
Seasonal
Customer Service Advisor £14.70 per hour Monday to Friday 8am-7pm, Saturday 9am-5pm - No Sundays (you will only work 5 shifts per week, 8 hours per shift and rotas will be provided 6 weeks in advance. You will work every other Saturday as part of a rota) Office-based in Bradley Stoke (BS32) We are currently recruiting for a number of Customer Service Advisors to work for the RAC. RAC is the UK s leading name in the motor breakdown industry and are currently looking to add a number of advisors to their team. With an iconic office perfectly located next to the motorway and with strong public transport links to the City Centre, this role is ideal for both private vehicle owners and public transport users. Role This role involves speaking to both new and existing RAC members regarding their current policies and helping them to either sign up for the first time, or to renew their current policies. Through excellent customer service, you will provide a comprehensive overview of RAC products and policies, allowing the customer to choose the right one for their needs: -Handling both inbound and outbound calls -Dealing with existing RAC customers -Providing a high level of customer service -Answering various questions and queries Requirements To be successful in this role, you will need to be an outgoing individual who has a passion for providing high levels of customer service and the ability to build rapport with new customers. You will have exceptional communication skills and an ability to retain product information provided through extensive training. -Exception communication skills -Dispute resolution skills -Confident speaking over the phone -Strong customer service skills
Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centred approach. With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors. Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers. We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential. We are currently recruiting for a New Business Legal Services Advisor to join our welcome team in Liverpool. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients. The role is to provide exceptional customer service as a first response for new business enquiries and with the on boarding of new clients. We are looking for someone who is positive, energetic and enthusiastic, a problem solver and someone who can work as part of a tight team and using their own initiative. You will be responsible for acting in an incredibly courteous and professional manner to create and deliver a positive customer experience. If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you. Responsibilities to include: Provide the first response service to new and existing clients through answering inbound calls and responding to online enquiries; Make outbound calls to new enquiries generated across multiple marketing platforms; Understanding the needs of clients, empathising and providing a high level of client care at all times; Provide support to Legal Teams in relation to vetting of enquiries, requests for information and on-boarding of new clients; Work with the CRM system to manage cases and ensure a high degree of accuracy regarding client data; Follow all processes / procedures and actively feed back to the NBE Manager any necessary changes to enhance the client experience; Think Client First to deliver a market-leading customer experience; Ensure all firmwide data protection procedures are followed to guarantee client data is secure at all times. About You: Experience in client services preferred. Telephony / call centre experience. Excellent communication skills, both written and verbal, and an active listener. Customer centric with a can-do manner. Touch-typist preferred. High level of accuracy with a keen attention to detail Knowledge of Proclaim. Law degree preferable. Company Values: We re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other. We support We surpass We succeed What we offer in return: We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links. A competitive salary 23 days holiday + your Birthday off + plus 8 bank holidays. Income protection, critical illness cover & death in service cover Employee Assistant Programme. Workplace pension scheme. Free onsite weekly classes and well-being programmes. Discounted onsite Restaurant, Coffee Shop / Café. Secure bike storage. The opportunity to develop a rewarding and successful career with a wonderful Law firm.
Feb 25, 2026
Full time
Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centred approach. With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors. Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers. We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential. We are currently recruiting for a New Business Legal Services Advisor to join our welcome team in Liverpool. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients. The role is to provide exceptional customer service as a first response for new business enquiries and with the on boarding of new clients. We are looking for someone who is positive, energetic and enthusiastic, a problem solver and someone who can work as part of a tight team and using their own initiative. You will be responsible for acting in an incredibly courteous and professional manner to create and deliver a positive customer experience. If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you. Responsibilities to include: Provide the first response service to new and existing clients through answering inbound calls and responding to online enquiries; Make outbound calls to new enquiries generated across multiple marketing platforms; Understanding the needs of clients, empathising and providing a high level of client care at all times; Provide support to Legal Teams in relation to vetting of enquiries, requests for information and on-boarding of new clients; Work with the CRM system to manage cases and ensure a high degree of accuracy regarding client data; Follow all processes / procedures and actively feed back to the NBE Manager any necessary changes to enhance the client experience; Think Client First to deliver a market-leading customer experience; Ensure all firmwide data protection procedures are followed to guarantee client data is secure at all times. About You: Experience in client services preferred. Telephony / call centre experience. Excellent communication skills, both written and verbal, and an active listener. Customer centric with a can-do manner. Touch-typist preferred. High level of accuracy with a keen attention to detail Knowledge of Proclaim. Law degree preferable. Company Values: We re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other. We support We surpass We succeed What we offer in return: We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links. A competitive salary 23 days holiday + your Birthday off + plus 8 bank holidays. Income protection, critical illness cover & death in service cover Employee Assistant Programme. Workplace pension scheme. Free onsite weekly classes and well-being programmes. Discounted onsite Restaurant, Coffee Shop / Café. Secure bike storage. The opportunity to develop a rewarding and successful career with a wonderful Law firm.
Temporary to Perm Sales Executive - £12.21 per hour + commission We are pleased to be working with a friendly and established company based in Romsey which is looking for a Temporary Sales Advisor depending on business demands. This role will involve providing customers with help . Full training and support will be provided and the hours will be 9-5.30 Monday to Friday. Key Responsibilities: Upselling and cross selling on every opportunity presented in order to increase revenue Identify and maximise bookings opportunities through fact finding/service and vehicle detail checking and, where appropriate, use special promotions to secure returning customers bookings Use your high standards of service skills to influence customers to make bookings decisions in advance of dates required Support customers with all of their motor related needs by using in depth product knowledge to best present the services available and maximise different booking opportunities Place customer bookings and resolve all customer enquiries at first point of contact efficiently Record all customer contact details by telephone using a variety of client systems adhering to mandatory compliance regulations ensuring accuracy and attention to detail at all times Predominantly inbound calls but warm dialling to outbound customers is also a key part of the success of this role Embrace Company core values for respect and equality for all those we come in to contact with and provide world class service at all times Take ownership of personal development and performance Vital to work as a team in a fast paced target driven environment whilst also taking responsibility for your own self-management and work ethic Free parking is provided, and the company is a 5 minute walk from the Romsey train station. Person specification: Sales experience gained within a call centre environment or from other sales roles preferable but not essential Confident and able to communicate effectively Target and results driven and able to close a sale plus objection handling skills Work as part of a team, support colleagues and promote a positive team spirit Passion for people and customer service Good IT skills including use of e-mail and Microsoft products Punctual, flexible and reliable Development: Full support and ongoing training from our coaching and training teams Internal progression though our structured grades with continual development tailored to your needs by our coaching and training managers We actively promote from within, supporting staff to be our next team leaders, coaches and managers Hours: • Full time 40 Hours a week - 5 days a week including Saturday working - flexible shifts to be discussed at interview.
Feb 25, 2026
Seasonal
Temporary to Perm Sales Executive - £12.21 per hour + commission We are pleased to be working with a friendly and established company based in Romsey which is looking for a Temporary Sales Advisor depending on business demands. This role will involve providing customers with help . Full training and support will be provided and the hours will be 9-5.30 Monday to Friday. Key Responsibilities: Upselling and cross selling on every opportunity presented in order to increase revenue Identify and maximise bookings opportunities through fact finding/service and vehicle detail checking and, where appropriate, use special promotions to secure returning customers bookings Use your high standards of service skills to influence customers to make bookings decisions in advance of dates required Support customers with all of their motor related needs by using in depth product knowledge to best present the services available and maximise different booking opportunities Place customer bookings and resolve all customer enquiries at first point of contact efficiently Record all customer contact details by telephone using a variety of client systems adhering to mandatory compliance regulations ensuring accuracy and attention to detail at all times Predominantly inbound calls but warm dialling to outbound customers is also a key part of the success of this role Embrace Company core values for respect and equality for all those we come in to contact with and provide world class service at all times Take ownership of personal development and performance Vital to work as a team in a fast paced target driven environment whilst also taking responsibility for your own self-management and work ethic Free parking is provided, and the company is a 5 minute walk from the Romsey train station. Person specification: Sales experience gained within a call centre environment or from other sales roles preferable but not essential Confident and able to communicate effectively Target and results driven and able to close a sale plus objection handling skills Work as part of a team, support colleagues and promote a positive team spirit Passion for people and customer service Good IT skills including use of e-mail and Microsoft products Punctual, flexible and reliable Development: Full support and ongoing training from our coaching and training teams Internal progression though our structured grades with continual development tailored to your needs by our coaching and training managers We actively promote from within, supporting staff to be our next team leaders, coaches and managers Hours: • Full time 40 Hours a week - 5 days a week including Saturday working - flexible shifts to be discussed at interview.
Get Staffed Online Recruitment Limited
Ipswich, Suffolk
Sales Executive Location: Hybrid Remote / Once a month in the Needham Market office (IP6) Job Type: Permanent Salary: Competitive + Commission Scheme The Role Our client is looking for a talented and driven individual to contribute to their continued growth and success. Working alongside the technical sales team, you ll play a vital role in guiding clients through their purchasing journey, from initial enquiry to post-sale follow-up, ensuring they receive accurate advice, timely support and a high standard of service. This is an excellent opportunity for someone with strong communication skills and a passion for customer service. Key Responsibilities: Provide end-to-end sales support, from pre-sales consultation to post-sales communication. Respond promptly and professionally to sales enquiries via phone and email. Collaborate with the technical team to recommend products that meet client requirements in terms of performance, price, and availability. Build and maintain strong relationships with clients by understanding their business needs. Represent the company at trade shows, conferences, and marketing events when required. What They re Looking For Essential Skills and Attributes: Excellent attention to detail. Clear, articulate communication skills (both written and verbal). A methodical approach to problem-solving. Ability to work independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service or sales support roles (both outbound and inbound). Familiarity with helpdesk or CRM software platforms. Interest or experience in wireless networking and technology (not essential full training and vendor certifications can be provided if needed). Why Join Our Client: Be part of a fast-growing business with a strong reputation in the industry. Supporting and collaborative team culture. 25 Days annual leave + bank holidays. Pension Contributions. Service Commission model. If you have experience as a Sales Representative, Sales Associate, Sales Advisor, Sales Consultant, Sales Engineer, Customer Success Manager or Account Manager, our client would love to hear from you.
Feb 25, 2026
Full time
Sales Executive Location: Hybrid Remote / Once a month in the Needham Market office (IP6) Job Type: Permanent Salary: Competitive + Commission Scheme The Role Our client is looking for a talented and driven individual to contribute to their continued growth and success. Working alongside the technical sales team, you ll play a vital role in guiding clients through their purchasing journey, from initial enquiry to post-sale follow-up, ensuring they receive accurate advice, timely support and a high standard of service. This is an excellent opportunity for someone with strong communication skills and a passion for customer service. Key Responsibilities: Provide end-to-end sales support, from pre-sales consultation to post-sales communication. Respond promptly and professionally to sales enquiries via phone and email. Collaborate with the technical team to recommend products that meet client requirements in terms of performance, price, and availability. Build and maintain strong relationships with clients by understanding their business needs. Represent the company at trade shows, conferences, and marketing events when required. What They re Looking For Essential Skills and Attributes: Excellent attention to detail. Clear, articulate communication skills (both written and verbal). A methodical approach to problem-solving. Ability to work independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service or sales support roles (both outbound and inbound). Familiarity with helpdesk or CRM software platforms. Interest or experience in wireless networking and technology (not essential full training and vendor certifications can be provided if needed). Why Join Our Client: Be part of a fast-growing business with a strong reputation in the industry. Supporting and collaborative team culture. 25 Days annual leave + bank holidays. Pension Contributions. Service Commission model. If you have experience as a Sales Representative, Sales Associate, Sales Advisor, Sales Consultant, Sales Engineer, Customer Success Manager or Account Manager, our client would love to hear from you.
This automotive company with offices in Leeds is looking to appoint an experienced Customer Service Advisor to join their busy customer service team. The successful candidate will have a strong customer service background and be passionate about delivering exceptional customer care to their customers. Working in this hybrid-based role, the customer service advisor will support with a range of tasks from new account set ups to renewals alongside updating and maintaining accurate records. Key duties will include; Manage a high volume of inbound calls and email enquiries, providing exceptional customer service Act as the first point of contact, resolving enquiries efficiently and professionally Complete administrative tasks accurately Work with the Accounts team to manage customers' accounts Maintain accurate records and update systems promptly to meet agreed deadlines Working 9-5.30 Monday-Friday this 12-month FTC Maternity cover is to start immediately; the successful applicant will have; 2-4 years customer service experience Excellent verbal and written communication skills Strong problem-solving skills High attention to detail and accuracy Well-organised with the ability to prioritise workloads effectively Positive, enthusiastic approach Proficient in Microsoft Office, particularly Excel, with the ability to analyse data and identify trends. Strong interpersonal and influencing skills This is a great opportunity to join a vibrant and engaging organisation, this 12-month FTC is to start immediately, if you hold outstanding customer service skills and can commit to this contract please submit your CV for review. Please note if you do not hear from us within 7 days, your application has been unsuccessful.
Feb 24, 2026
Contractor
This automotive company with offices in Leeds is looking to appoint an experienced Customer Service Advisor to join their busy customer service team. The successful candidate will have a strong customer service background and be passionate about delivering exceptional customer care to their customers. Working in this hybrid-based role, the customer service advisor will support with a range of tasks from new account set ups to renewals alongside updating and maintaining accurate records. Key duties will include; Manage a high volume of inbound calls and email enquiries, providing exceptional customer service Act as the first point of contact, resolving enquiries efficiently and professionally Complete administrative tasks accurately Work with the Accounts team to manage customers' accounts Maintain accurate records and update systems promptly to meet agreed deadlines Working 9-5.30 Monday-Friday this 12-month FTC Maternity cover is to start immediately; the successful applicant will have; 2-4 years customer service experience Excellent verbal and written communication skills Strong problem-solving skills High attention to detail and accuracy Well-organised with the ability to prioritise workloads effectively Positive, enthusiastic approach Proficient in Microsoft Office, particularly Excel, with the ability to analyse data and identify trends. Strong interpersonal and influencing skills This is a great opportunity to join a vibrant and engaging organisation, this 12-month FTC is to start immediately, if you hold outstanding customer service skills and can commit to this contract please submit your CV for review. Please note if you do not hear from us within 7 days, your application has been unsuccessful.
Lynx Employment Services Ltd
Shirley, West Midlands
Customer Service Advisors Location: Solihull Area Job Type: Full-Time, temporary contract Role Purpose We are seeking motivated and customer-focused individuals to join a busy Customer Contact Service team in the Solihull area. This role involves handling a diverse range of enquiries through multiple channels including face-to-face interactions, inbound and outbound telephone calls, email, live chat and SMS. The successful candidate will provide a seamless, professional and high-quality service to all customers while demonstrating flexibility and a strong commitment to customer satisfaction. A basic DBS is required for this role. Key Responsibilities Respond to all customer enquiries in a timely, courteous and professional manner. Clearly identify customer needs and see enquiries through to resolution using effective problem-solving and interpersonal skills. Handle complex customer contacts, providing advice and guidance across a range of service areas including Council Tax, Benefits, Social Services, Registrars and Environmental services. Manage enquiries across multiple communication channels including face-to-face, telephone, email, live chat, webmail and written correspondence. Work collaboratively with colleagues to manage difficult or sensitive issues and customer complaints effectively. Maintain accurate and up-to-date records in line with service standards, procedures and quality management systems. Utilise ICT systems confidently to manage and resolve a wide range of customer enquiries. Assess customer needs and resolve or escalate enquiries where appropriate. Provide flexible support to colleagues to ensure consistent service delivery. Process cash, card and postal payments in line with financial regulations. Carry out end-of-day cashing up procedures and banking responsibilities. Person Specification Essential Criteria: Level 3 qualification (or equivalent) in Administration, Customer Services or a related subject OR Demonstrable equivalent knowledge gained through substantial relevant experience Desirable: IT qualification About You You will be: Customer-focused and professional Confident communicating across multiple channels Calm and effective when handling complex or sensitive enquiries IT literate and comfortable learning new systems Organised, accurate and able to work both independently and as part of a team
Feb 24, 2026
Seasonal
Customer Service Advisors Location: Solihull Area Job Type: Full-Time, temporary contract Role Purpose We are seeking motivated and customer-focused individuals to join a busy Customer Contact Service team in the Solihull area. This role involves handling a diverse range of enquiries through multiple channels including face-to-face interactions, inbound and outbound telephone calls, email, live chat and SMS. The successful candidate will provide a seamless, professional and high-quality service to all customers while demonstrating flexibility and a strong commitment to customer satisfaction. A basic DBS is required for this role. Key Responsibilities Respond to all customer enquiries in a timely, courteous and professional manner. Clearly identify customer needs and see enquiries through to resolution using effective problem-solving and interpersonal skills. Handle complex customer contacts, providing advice and guidance across a range of service areas including Council Tax, Benefits, Social Services, Registrars and Environmental services. Manage enquiries across multiple communication channels including face-to-face, telephone, email, live chat, webmail and written correspondence. Work collaboratively with colleagues to manage difficult or sensitive issues and customer complaints effectively. Maintain accurate and up-to-date records in line with service standards, procedures and quality management systems. Utilise ICT systems confidently to manage and resolve a wide range of customer enquiries. Assess customer needs and resolve or escalate enquiries where appropriate. Provide flexible support to colleagues to ensure consistent service delivery. Process cash, card and postal payments in line with financial regulations. Carry out end-of-day cashing up procedures and banking responsibilities. Person Specification Essential Criteria: Level 3 qualification (or equivalent) in Administration, Customer Services or a related subject OR Demonstrable equivalent knowledge gained through substantial relevant experience Desirable: IT qualification About You You will be: Customer-focused and professional Confident communicating across multiple channels Calm and effective when handling complex or sensitive enquiries IT literate and comfortable learning new systems Organised, accurate and able to work both independently and as part of a team
Customer Care Advisor (x 2) - Chorley - Temporary - 3 months - 27,000 Forrest Recruitment Ltd are delighted to be working exclusively with a successful, forward-thinking business who are leader in their field and have decades of industry experience. They are an attractive employer who have a culture focused firmly on their people and on providing a quality service to their customers. They boast an impressive staff retention rate and due to a busy period, they are seeking additional support in their Customer Care team based at their Head Office in Chorley. They are seeking customer-focused candidates to act as the first point of contact for clients and ensuring a seamless customer experience. Duties will include: Handling up to 70 calls inbound calls per day via a headset Delivering a first-class customer experience, offering advise and resolving queries relating to orders, deliveries and complaints Providing product advise (full training provided) and discussing warranty claims Handling queries and complaints regarding damages, quality issues and incorrect products Providing information on delivery status/ETA's and tracking products in transit Making amendments to orders such as changing the delivery address or adding on additional products Logging all call notes on the ERP system and updating customer records Setting own callbacks on the system to make follow up contact as agreed with customers Demonstrating empathy with customers to diffuse situations, ensure repeat business and promote a positive company brand Liaising internally with different departments (e.g. sales /dispatch to ensure smooth customer experience) Communicating effectively with customers via email Escalating complaints to the Manager where necessary once exhausted all options to resolve the customer issue Working hours (40 hours per week) Monday to Friday - alternating weekly shift pattern - 8am-4:30pm/9am-5:30pm Company Benefits: 33 days holiday (including Bank Holidays and extended Xmas break) / Paid day off for your birthday / Life Circumstances Leave / Company Social Events / Holiday Buy Back Scheme / Volunteering Days / Recommend a Friend scheme / Company Sick Pay / Enhanced Maternity and Paternity Leave / Free tea, coffee, and soft drinks / Employee Discount Scheme / Free on-site car parking Please note - dog friendly office Due to continued expansion, these roles could go temp-perm for the right candidates. The ideal candidate will have a strong focus on customer service, exceptional communication skills and be self-sufficient to manage their own workload. A confident, professional telephone manner are essential, along with the ability to solve problems and build rapport with customers. For more information regarding the above role, please call Adele on (phone number removed) or forward to CV for consideration. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn and Facebook for updates, recruitment information, new vacancies and more!
Feb 24, 2026
Seasonal
Customer Care Advisor (x 2) - Chorley - Temporary - 3 months - 27,000 Forrest Recruitment Ltd are delighted to be working exclusively with a successful, forward-thinking business who are leader in their field and have decades of industry experience. They are an attractive employer who have a culture focused firmly on their people and on providing a quality service to their customers. They boast an impressive staff retention rate and due to a busy period, they are seeking additional support in their Customer Care team based at their Head Office in Chorley. They are seeking customer-focused candidates to act as the first point of contact for clients and ensuring a seamless customer experience. Duties will include: Handling up to 70 calls inbound calls per day via a headset Delivering a first-class customer experience, offering advise and resolving queries relating to orders, deliveries and complaints Providing product advise (full training provided) and discussing warranty claims Handling queries and complaints regarding damages, quality issues and incorrect products Providing information on delivery status/ETA's and tracking products in transit Making amendments to orders such as changing the delivery address or adding on additional products Logging all call notes on the ERP system and updating customer records Setting own callbacks on the system to make follow up contact as agreed with customers Demonstrating empathy with customers to diffuse situations, ensure repeat business and promote a positive company brand Liaising internally with different departments (e.g. sales /dispatch to ensure smooth customer experience) Communicating effectively with customers via email Escalating complaints to the Manager where necessary once exhausted all options to resolve the customer issue Working hours (40 hours per week) Monday to Friday - alternating weekly shift pattern - 8am-4:30pm/9am-5:30pm Company Benefits: 33 days holiday (including Bank Holidays and extended Xmas break) / Paid day off for your birthday / Life Circumstances Leave / Company Social Events / Holiday Buy Back Scheme / Volunteering Days / Recommend a Friend scheme / Company Sick Pay / Enhanced Maternity and Paternity Leave / Free tea, coffee, and soft drinks / Employee Discount Scheme / Free on-site car parking Please note - dog friendly office Due to continued expansion, these roles could go temp-perm for the right candidates. The ideal candidate will have a strong focus on customer service, exceptional communication skills and be self-sufficient to manage their own workload. A confident, professional telephone manner are essential, along with the ability to solve problems and build rapport with customers. For more information regarding the above role, please call Adele on (phone number removed) or forward to CV for consideration. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn and Facebook for updates, recruitment information, new vacancies and more!
Are you the kind of person who truly listens - not just to respond, but to understand? Do you feel driven to help others when they're facing some of the hardest moments of their lives? This is your opportunity to be there when it matters most. We're looking for compassionate, thoughtful people to join a leading financial services provider, supporting customers through deeply personal challenges such as illness, redundancy, and bereavement. Your voice, your empathy, and your decisions can bring clarity, reassurance, and comfort during times of real uncertainty. Job Title: Customer Service Coordinator - Financial Services Location: Morley - Hybrid (2 days in the office / 3 days from home after training) Salary: 26,500 + up to 7.5% bonus Essential: Must pass a credit check and DBS This is not a call centre job in the traditional sense. Every conversation tells a story, and every customer needs to feel heard, respected, and supported. You'll be trusted to make fair, compassionate decisions in line with industry standards, while offering genuine human understanding - not scripts or rushed interactions. You'll be part of a warm, supportive team that believes in doing the right thing, even when it's difficult. In return, you'll be supported too, with hybrid working after training, a competitive salary and bonus, 26 days' holiday plus bank holidays, a double-matched pension scheme, and wellbeing-focused benefits including an on-site gym, parking, free meals, and dedicated wellbeing support. What you'll be doing: Speaking with customers during vulnerable moments, offering empathy, patience, and reassurance Handling sensitive inbound and outbound conversations with care and professionalism Making balanced, thoughtful decisions in line with FCA guidelines Providing clear, honest guidance when customers need it most Keeping accurate records to ensure every customer's situation is fully understood Escalating concerns where appropriate to protect customers and deliver the right outcome Working closely with colleagues to share insight and continuously improve how we support customers What we're looking for: A naturally empathetic listener with strong communication skills Someone calm, kind, and confident when navigating difficult conversations The ability to make fair decisions while keeping the human impact front of mind A genuine desire to help others feel supported, respected, and understood A team-focused approach with the ability to manage your own workload Previous customer service or advisory experience is welcome, but not essential - full training is provided This is more than a job. It's a chance to build a meaningful career while making a real difference to people when they need compassion, understanding, and support the most. If that sounds like you, we'd love to hear from you. Please submit your CV to be considered. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Feb 24, 2026
Full time
Are you the kind of person who truly listens - not just to respond, but to understand? Do you feel driven to help others when they're facing some of the hardest moments of their lives? This is your opportunity to be there when it matters most. We're looking for compassionate, thoughtful people to join a leading financial services provider, supporting customers through deeply personal challenges such as illness, redundancy, and bereavement. Your voice, your empathy, and your decisions can bring clarity, reassurance, and comfort during times of real uncertainty. Job Title: Customer Service Coordinator - Financial Services Location: Morley - Hybrid (2 days in the office / 3 days from home after training) Salary: 26,500 + up to 7.5% bonus Essential: Must pass a credit check and DBS This is not a call centre job in the traditional sense. Every conversation tells a story, and every customer needs to feel heard, respected, and supported. You'll be trusted to make fair, compassionate decisions in line with industry standards, while offering genuine human understanding - not scripts or rushed interactions. You'll be part of a warm, supportive team that believes in doing the right thing, even when it's difficult. In return, you'll be supported too, with hybrid working after training, a competitive salary and bonus, 26 days' holiday plus bank holidays, a double-matched pension scheme, and wellbeing-focused benefits including an on-site gym, parking, free meals, and dedicated wellbeing support. What you'll be doing: Speaking with customers during vulnerable moments, offering empathy, patience, and reassurance Handling sensitive inbound and outbound conversations with care and professionalism Making balanced, thoughtful decisions in line with FCA guidelines Providing clear, honest guidance when customers need it most Keeping accurate records to ensure every customer's situation is fully understood Escalating concerns where appropriate to protect customers and deliver the right outcome Working closely with colleagues to share insight and continuously improve how we support customers What we're looking for: A naturally empathetic listener with strong communication skills Someone calm, kind, and confident when navigating difficult conversations The ability to make fair decisions while keeping the human impact front of mind A genuine desire to help others feel supported, respected, and understood A team-focused approach with the ability to manage your own workload Previous customer service or advisory experience is welcome, but not essential - full training is provided This is more than a job. It's a chance to build a meaningful career while making a real difference to people when they need compassion, understanding, and support the most. If that sounds like you, we'd love to hear from you. Please submit your CV to be considered. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
£12.21 per hour plus monthly bonus Must be fully flexible Monday to Sunday 6am-1.30am 35 hours per week Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their issues. -Answering inbound calls from customers -Answering any customer questions and providing high levels of customer service -Resolving customers' vehicle issues via phone call -Keeping the customer updated at all times Requirements: To work in the RAC Customer Service department, we are looking for people who have exceptional Customer Service, Communication and people skills. You may be dealing with customers who are distressed from a roadside breakdown and as such, you will need to show empathy and a calming nature to ensure their safety and accuracy of information gathered: -Previous customer service experience (essential) -Excellent timekeeping and punctuality (essential) -Excellent communication skills (essential) -Professional telephone manner (essential) -Call centre experience (useful)
Feb 24, 2026
Seasonal
£12.21 per hour plus monthly bonus Must be fully flexible Monday to Sunday 6am-1.30am 35 hours per week Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their issues. -Answering inbound calls from customers -Answering any customer questions and providing high levels of customer service -Resolving customers' vehicle issues via phone call -Keeping the customer updated at all times Requirements: To work in the RAC Customer Service department, we are looking for people who have exceptional Customer Service, Communication and people skills. You may be dealing with customers who are distressed from a roadside breakdown and as such, you will need to show empathy and a calming nature to ensure their safety and accuracy of information gathered: -Previous customer service experience (essential) -Excellent timekeeping and punctuality (essential) -Excellent communication skills (essential) -Professional telephone manner (essential) -Call centre experience (useful)
As Customer Sales Advisor you will be someone who enjoys customer service, working to targets and you will have excellent attention to detail. As a Customer Sales Executive, you will be generating maximum opportunities through processing of customer orders or quotation requests in a timely manner to meet or exceed customer expectations whilst delivering outstanding customer service at all times. This role is full time, office based, in Banbury. As Customer Sales Advisor, you will be responsible for: Handling inbound calls from customers wishing to place an order over the telephone ensuring the order is placed promptly and accurately Generating sales opportunities by responding to customer quotation requests through telephone and email, within an appropriate timescale Effectively managing workload through email management system Developing a competitive quotation for the customer through using key fact-finding questioning techniques and attentive listening skills to build a rapport that will result in understanding the customer's needs and providing a solution to suit the need Offering complementary or alternative products, promotional items and/or material/quantity options to maximise sales revenue/quote to order conversion whilst protecting our product gross margin Ensuring all quotations submitted are progressed to conclusion within the agreed period and clear concise notes are completed Achieving all department and individual targets Meeting Data Quality and accuracy targets in relation to Order Entry and Account/Contact creation Maintaining a strong knowledge of the product ranges and attending all available product training As Customer Sales Advisor you must be/have: Strong customer service skills Sales order processing experience Technical customer service / sales admin experience Upselling, cross selling experience Confident communicator Ability to work to tight deadlines Able to prioritise workload effectively Able to work independently Accurate and fast paced quality of work Comfortable working within a busy, open plan office Solid IT skills Experience of working with a CRM system What's in it for you? 28,000 salary Mon - Friday office hours 8.30 - 4.30 or 9.00 to 5.00 with an hour lunch Free onsite parking Working as part of a friendly and supportive team Training progression and development Excellent benefits - 23 days holiday, rising to 26 days with service, life insurance, recognition schemes, 4% pension and much more!
Feb 24, 2026
Full time
As Customer Sales Advisor you will be someone who enjoys customer service, working to targets and you will have excellent attention to detail. As a Customer Sales Executive, you will be generating maximum opportunities through processing of customer orders or quotation requests in a timely manner to meet or exceed customer expectations whilst delivering outstanding customer service at all times. This role is full time, office based, in Banbury. As Customer Sales Advisor, you will be responsible for: Handling inbound calls from customers wishing to place an order over the telephone ensuring the order is placed promptly and accurately Generating sales opportunities by responding to customer quotation requests through telephone and email, within an appropriate timescale Effectively managing workload through email management system Developing a competitive quotation for the customer through using key fact-finding questioning techniques and attentive listening skills to build a rapport that will result in understanding the customer's needs and providing a solution to suit the need Offering complementary or alternative products, promotional items and/or material/quantity options to maximise sales revenue/quote to order conversion whilst protecting our product gross margin Ensuring all quotations submitted are progressed to conclusion within the agreed period and clear concise notes are completed Achieving all department and individual targets Meeting Data Quality and accuracy targets in relation to Order Entry and Account/Contact creation Maintaining a strong knowledge of the product ranges and attending all available product training As Customer Sales Advisor you must be/have: Strong customer service skills Sales order processing experience Technical customer service / sales admin experience Upselling, cross selling experience Confident communicator Ability to work to tight deadlines Able to prioritise workload effectively Able to work independently Accurate and fast paced quality of work Comfortable working within a busy, open plan office Solid IT skills Experience of working with a CRM system What's in it for you? 28,000 salary Mon - Friday office hours 8.30 - 4.30 or 9.00 to 5.00 with an hour lunch Free onsite parking Working as part of a friendly and supportive team Training progression and development Excellent benefits - 23 days holiday, rising to 26 days with service, life insurance, recognition schemes, 4% pension and much more!
Claims Advisor Location: Cosham, Portsmouth (Hybrid after probation) Salary: £26,200 starting salary - rising to £30,300-£33,000 within 12-24 months Hours: Full-time Permanent Start Date: March 2026 You must be available to interview on 26th February. Dynamite Recruitment is proud to be recruiting on behalf of a large, well-established organisation based in Portsmouth, who are continuing to expand their Claims and Customer Service team. This is an excellent opportunity for candidates with experience in customer service, call centres, retail, hospitality, or contact centres who are looking for a stable, long-term role with clear progression and structured development. The Role As a Claims Advisor, you will play a vital role in supporting customers through the travel insurance claims process, delivering a calm, professional, and empathetic service. Key Responsibilities Include Handling a high volume of inbound calls and written correspondence relating to travel insurance claims Assessing and evaluating claims, verifying policy coverage and documentation Clearly explaining claim outcomes and next steps to customers Providing clear verbal and written guidance to ensure a first-class claims experience Maintaining accurate records across internal systems Resolving claims efficiently while meeting service standards Working Hours Monday to Friday between 8:00am - 6:15pm (rota basis) 1 in 6 Saturdays between 8:00am - 4:30pm Hybrid working available after successful completion of training and probation Skills & Experience Required Previous experience in a customer-facing role (retail, hospitality, call centre, contact centre, or similar) Strong verbal and written communication skills Ability to work under pressure and manage multiple tasks High attention to detail and accuracy Confident using computer systems Good numeracy skills Ability to remain calm and professional in a high-volume environment A customer-focused, empathetic approach Salary & Benefits £26,200 starting salary Structured salary increases up to £30,300-£33,000 within 12-24 months Free on-site parking Hybrid working after probation Free Health Cash Plan (including dental, prescriptions, and more) Free annual travel insurance (subject to criteria) Discounts on insurance products On-site gym and social facilities Comprehensive training and long-term career progression Plus many more benefits
Feb 24, 2026
Full time
Claims Advisor Location: Cosham, Portsmouth (Hybrid after probation) Salary: £26,200 starting salary - rising to £30,300-£33,000 within 12-24 months Hours: Full-time Permanent Start Date: March 2026 You must be available to interview on 26th February. Dynamite Recruitment is proud to be recruiting on behalf of a large, well-established organisation based in Portsmouth, who are continuing to expand their Claims and Customer Service team. This is an excellent opportunity for candidates with experience in customer service, call centres, retail, hospitality, or contact centres who are looking for a stable, long-term role with clear progression and structured development. The Role As a Claims Advisor, you will play a vital role in supporting customers through the travel insurance claims process, delivering a calm, professional, and empathetic service. Key Responsibilities Include Handling a high volume of inbound calls and written correspondence relating to travel insurance claims Assessing and evaluating claims, verifying policy coverage and documentation Clearly explaining claim outcomes and next steps to customers Providing clear verbal and written guidance to ensure a first-class claims experience Maintaining accurate records across internal systems Resolving claims efficiently while meeting service standards Working Hours Monday to Friday between 8:00am - 6:15pm (rota basis) 1 in 6 Saturdays between 8:00am - 4:30pm Hybrid working available after successful completion of training and probation Skills & Experience Required Previous experience in a customer-facing role (retail, hospitality, call centre, contact centre, or similar) Strong verbal and written communication skills Ability to work under pressure and manage multiple tasks High attention to detail and accuracy Confident using computer systems Good numeracy skills Ability to remain calm and professional in a high-volume environment A customer-focused, empathetic approach Salary & Benefits £26,200 starting salary Structured salary increases up to £30,300-£33,000 within 12-24 months Free on-site parking Hybrid working after probation Free Health Cash Plan (including dental, prescriptions, and more) Free annual travel insurance (subject to criteria) Discounts on insurance products On-site gym and social facilities Comprehensive training and long-term career progression Plus many more benefits
Sewell Wallis is excited to be partnering with an industry-leading West Yorkshire company based in Leeds. A fantastic opportunity has arisen for a Customer Service Advisor to join a supportive and friendly team based in Leeds. This role is offered on a temporary, ongoing basis. The Customer Service Advisor sits within a close-knit environment where collaboration and teamwork are key. While the operation is small and family-friendly locally, it forms part of a wider international group, offering the stability and benefits of a large organisation while maintaining a personal, people-focused approach. What will you be doing? Delivering exceptional customer service over the phone and via email. Handling inbound calls from customers and technicians. Managing enquiries through dedicated customer service mailboxes. Booking and planning repairs using internal systems. Liaising with the Planning Team and Regional Managers to resolve queries. Logging and investigating complaints on the complaints database. Providing quotations for private repair requests. What skil;ls are we looking for? Proven track record in delivering excellent customer service via phone and email. Strong listening and communication skills. Highly organised with strong attention to detail and the ability to multitask and manage priorities. Confident with computer systems. A team player with empathy and problem-solving ability. What's in it for you? Flexible home and office working Apply below or for more information, contact Emma Johnsen. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Feb 24, 2026
Seasonal
Sewell Wallis is excited to be partnering with an industry-leading West Yorkshire company based in Leeds. A fantastic opportunity has arisen for a Customer Service Advisor to join a supportive and friendly team based in Leeds. This role is offered on a temporary, ongoing basis. The Customer Service Advisor sits within a close-knit environment where collaboration and teamwork are key. While the operation is small and family-friendly locally, it forms part of a wider international group, offering the stability and benefits of a large organisation while maintaining a personal, people-focused approach. What will you be doing? Delivering exceptional customer service over the phone and via email. Handling inbound calls from customers and technicians. Managing enquiries through dedicated customer service mailboxes. Booking and planning repairs using internal systems. Liaising with the Planning Team and Regional Managers to resolve queries. Logging and investigating complaints on the complaints database. Providing quotations for private repair requests. What skil;ls are we looking for? Proven track record in delivering excellent customer service via phone and email. Strong listening and communication skills. Highly organised with strong attention to detail and the ability to multitask and manage priorities. Confident with computer systems. A team player with empathy and problem-solving ability. What's in it for you? Flexible home and office working Apply below or for more information, contact Emma Johnsen. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Brook Street is working with a client that is seeking a Contact Centre Advisor on a Full-Time, Permanent basis. This is a fully-office-based role Mon-Fri 8-5. Main duties: To take inbound calls and arrange bookings. To make occasional outbound calls as required. To upsell where possible. To assist with exceptional customer service. Knowledge, skills, abilities and experience (Desired): Confident on the phone Strong verbal & written communication skills Company Benefits Pension contributions 24 days leave + bank holidays Excellent development opportunities Bonus pay - Uncapped Realistic OTE 32k Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Feb 24, 2026
Full time
Brook Street is working with a client that is seeking a Contact Centre Advisor on a Full-Time, Permanent basis. This is a fully-office-based role Mon-Fri 8-5. Main duties: To take inbound calls and arrange bookings. To make occasional outbound calls as required. To upsell where possible. To assist with exceptional customer service. Knowledge, skills, abilities and experience (Desired): Confident on the phone Strong verbal & written communication skills Company Benefits Pension contributions 24 days leave + bank holidays Excellent development opportunities Bonus pay - Uncapped Realistic OTE 32k Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor in Nailsea to join our client, a highly-rated water company on Trustpilot, who provides billing, account managements and customer service to business customers. Benefits and Package for a Customer Service Advisor: Salary: 27,000 per annum Hours: Monday - Friday, 8am - 5:30pm Contract Type: Permanent Location: Nailsea 25 days' holiday rising to 28 with length of service Up to 20% combined pension contribution Opportunity to buy or sell holiday Pay increases yearly, rewarding your first three years of service Performance-related bonus of up to 10% Optimise Health Plan, supporting you with your healthcare costs 1000 'Refer a friend/family' scheme Life assurance of up to eight times your salary Sustainable benefits, including electric vehicle and cycle2work schemes A range of family-friendly policies, including enhanced maternity and paternity leave Paid community day Cashback and discounts from over 3,000 retailers Key Responsibilities of a Customer Service Advisor: Answering inbound calls and responding to email queries from customers who are also other businesses Interacting with regional water companies and be multiskilled in a variety of other daily tasks Delivering first-class and memorable customer service Building rapport via all forms of communication Confidently making and implementing decisions when necessary Key Skills and Experience of a Customer Service Advisor: You should have a positive "can do" attitude and be enthusiastic to learn new skills You should want to exceed both your own and the customers' expectations Excellent communication skills, both written and verbal is required You will be required to have a willingness to adapt and respond to change Being able to work to department targets, demonstrate resilience and reliability is also required If you are interested in this Customer Service Advisor position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Feb 24, 2026
Full time
Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor in Nailsea to join our client, a highly-rated water company on Trustpilot, who provides billing, account managements and customer service to business customers. Benefits and Package for a Customer Service Advisor: Salary: 27,000 per annum Hours: Monday - Friday, 8am - 5:30pm Contract Type: Permanent Location: Nailsea 25 days' holiday rising to 28 with length of service Up to 20% combined pension contribution Opportunity to buy or sell holiday Pay increases yearly, rewarding your first three years of service Performance-related bonus of up to 10% Optimise Health Plan, supporting you with your healthcare costs 1000 'Refer a friend/family' scheme Life assurance of up to eight times your salary Sustainable benefits, including electric vehicle and cycle2work schemes A range of family-friendly policies, including enhanced maternity and paternity leave Paid community day Cashback and discounts from over 3,000 retailers Key Responsibilities of a Customer Service Advisor: Answering inbound calls and responding to email queries from customers who are also other businesses Interacting with regional water companies and be multiskilled in a variety of other daily tasks Delivering first-class and memorable customer service Building rapport via all forms of communication Confidently making and implementing decisions when necessary Key Skills and Experience of a Customer Service Advisor: You should have a positive "can do" attitude and be enthusiastic to learn new skills You should want to exceed both your own and the customers' expectations Excellent communication skills, both written and verbal is required You will be required to have a willingness to adapt and respond to change Being able to work to department targets, demonstrate resilience and reliability is also required If you are interested in this Customer Service Advisor position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
