We're looking for an Asset Sales Co-ordinator to join our Development & Commercial team, providing essential support across our Affordable Homeownership portfolio. You'll help process over 550 sales a year, working closely with colleagues, external partners, and customers to ensure smooth transactions and an outstanding service experience. Salary: £32,634 per year Contract: Permanent, full time Your week: 36.25 hours Monday - Friday 9am - 5.15pm Location: Hybrid with a regular presence in our Boston office (3 days per week minimum) Snapshot of your role Provide administrative and sales support to the Asset Sales Team, including preparing legal documents and managing CRM records. Act as the first point of contact for customers, handling inbound calls, providing sales information, responding to enquiries, and supporting applications for homeownership products. Liaise with internal teams and external partners, including estate agents, solicitors, and financial advisors, to progress sales efficiently. Monitor sales progress, maintain mailing lists, and assist with property marketing, handovers, and viewings. Raise purchase orders, issue instructions to contractors, and manage post-completion tasks including CORE submissions. Coordinate team events, presentations, and general administrative duties such as diary, filing, and stationery management. Maintain accuracy and compliance in all sales documentation, supporting audits and regulatory requirements. What we're looking for Proven experience in a co-ordinator or administrative role, ideally in property sales or a similar sector. Strong customer service skills with excellent verbal and written communication. Knowledge of Affordable Homeownership products and property sales processes. Proficiency in Microsoft Office applications and experience with CRM systems. Highly organised with attention to detail and strong file management skills. Integrity, resilience, and the ability to remain calm under pressure. Collaborative team player with a proactive, can-do approach. Flexible and adaptable to meet changing priorities and support colleagues across the organisation. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 22 April Interviews: 28 April We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
Apr 10, 2026
Full time
We're looking for an Asset Sales Co-ordinator to join our Development & Commercial team, providing essential support across our Affordable Homeownership portfolio. You'll help process over 550 sales a year, working closely with colleagues, external partners, and customers to ensure smooth transactions and an outstanding service experience. Salary: £32,634 per year Contract: Permanent, full time Your week: 36.25 hours Monday - Friday 9am - 5.15pm Location: Hybrid with a regular presence in our Boston office (3 days per week minimum) Snapshot of your role Provide administrative and sales support to the Asset Sales Team, including preparing legal documents and managing CRM records. Act as the first point of contact for customers, handling inbound calls, providing sales information, responding to enquiries, and supporting applications for homeownership products. Liaise with internal teams and external partners, including estate agents, solicitors, and financial advisors, to progress sales efficiently. Monitor sales progress, maintain mailing lists, and assist with property marketing, handovers, and viewings. Raise purchase orders, issue instructions to contractors, and manage post-completion tasks including CORE submissions. Coordinate team events, presentations, and general administrative duties such as diary, filing, and stationery management. Maintain accuracy and compliance in all sales documentation, supporting audits and regulatory requirements. What we're looking for Proven experience in a co-ordinator or administrative role, ideally in property sales or a similar sector. Strong customer service skills with excellent verbal and written communication. Knowledge of Affordable Homeownership products and property sales processes. Proficiency in Microsoft Office applications and experience with CRM systems. Highly organised with attention to detail and strong file management skills. Integrity, resilience, and the ability to remain calm under pressure. Collaborative team player with a proactive, can-do approach. Flexible and adaptable to meet changing priorities and support colleagues across the organisation. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 22 April Interviews: 28 April We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
A UK building society is seeking a Customer Representative for their Hartlepool branch. This full-time role, on a 12-month fixed-term contract, involves providing exceptional customer service across various channels. You'll handle transactions, manage inbound calls, and assist with product applications. If you're passionate about helping customers and are comfortable with digital tools, this opportunity is for you. The organization emphasizes training and offers various employee benefits, including private medical insurance and a competitive pension.
Apr 10, 2026
Full time
A UK building society is seeking a Customer Representative for their Hartlepool branch. This full-time role, on a 12-month fixed-term contract, involves providing exceptional customer service across various channels. You'll handle transactions, manage inbound calls, and assist with product applications. If you're passionate about helping customers and are comfortable with digital tools, this opportunity is for you. The organization emphasizes training and offers various employee benefits, including private medical insurance and a competitive pension.
Inbound Sales Advisor - No Cold Calling Location: Eurocentral (Motherwell/Glasgow) Salary: £25,000 basic + £45,000+ OTE Full-Time 5 days per week Full flexibility Monday - Sunday Every 2nd weekend off Ready to earn big in a high-energy sales role with warm leads only? We're working with one of the fastest-growing digital finance brokers in the automotive industry , and they're looking for ambitious, driven individuals to join their team. This is your chance to step into a pure inbound sales role where customers come to YOU - no cold calling, no chasing, just real opportunities to earn and grow. What's in it for you: £25,000 basic salary with commission (realistic £45,000+ OTE) Guaranteed earnings during your first 3 months Warm inbound enquiries only - no cold calling 30 days holiday (increasing with service) Hybrid working after probation Flexible shift patterns with every 2nd weekend off Subsidised travel Full training through a dedicated training academy Clear progression opportunities, incentives, and team perks What you'll be doing: Speaking with customers via phone, email, and live chat Understanding customer needs and recommending suitable finance options Managing the full journey from initial enquiry to approval Working closely with internal teams and dealerships Delivering a high level of customer service and accurate documentation What we're looking for: Sales or customer service experience (ideally phone-based) Confident, target-driven, and customer-focused Strong communication and organisational skills Motivated by earning potential and career progression This is an excellent opportunity to join a growing business where your performance is recognised and rewarded. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Apr 10, 2026
Full time
Inbound Sales Advisor - No Cold Calling Location: Eurocentral (Motherwell/Glasgow) Salary: £25,000 basic + £45,000+ OTE Full-Time 5 days per week Full flexibility Monday - Sunday Every 2nd weekend off Ready to earn big in a high-energy sales role with warm leads only? We're working with one of the fastest-growing digital finance brokers in the automotive industry , and they're looking for ambitious, driven individuals to join their team. This is your chance to step into a pure inbound sales role where customers come to YOU - no cold calling, no chasing, just real opportunities to earn and grow. What's in it for you: £25,000 basic salary with commission (realistic £45,000+ OTE) Guaranteed earnings during your first 3 months Warm inbound enquiries only - no cold calling 30 days holiday (increasing with service) Hybrid working after probation Flexible shift patterns with every 2nd weekend off Subsidised travel Full training through a dedicated training academy Clear progression opportunities, incentives, and team perks What you'll be doing: Speaking with customers via phone, email, and live chat Understanding customer needs and recommending suitable finance options Managing the full journey from initial enquiry to approval Working closely with internal teams and dealerships Delivering a high level of customer service and accurate documentation What we're looking for: Sales or customer service experience (ideally phone-based) Confident, target-driven, and customer-focused Strong communication and organisational skills Motivated by earning potential and career progression This is an excellent opportunity to join a growing business where your performance is recognised and rewarded. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Supply and Inventory Planner We're Nichols - the home of Vimto, and there is no other business quite like ours! We have been making life taste better since 1908. Every day here is bursting with flavour - from the loved brands we're proud to share with the world, to the energy, ambition and innovative ideas that fizz through our teams. As well as our refreshingly different Vimto taste, our varied brand portfolio spans the still, carbonated, post-mix and frozen drinks categories - so you will find us in your local supermarket, pub and leisure outlet. We also work with the UK's leading food manufacturers to provide a truly unique range of products that everyone loves. At the heart of everything is our rich family heritage, an unrelenting ambition to keep innovating, and a true pride in who we are. This is a place where you can be yourself, speak up, and get stuck in. We celebrate the wins, cheer each other on and keep things fizzing with positivity. From leaders who listen to teammates who've always got your back, its work that feels as good as it tastes! We take a refreshingly agile approach to how we work, combining the energy of being together in the office with the flexibility of working from home. You'll be office-based three days a week, with core hours designed to help you balance work and home life. Nichols is where serious fun meets real opportunities - and where work tastes better. About the Opportunity The Supply and Inventory Planner is responsible for short to long terms supply plans, working collaboratively with internal and external operational teams whilst minimising costs and maintaining inventory to maximise availability. The Role Will Include Develop and maintain a comprehensive supply plan for our products across the network using SAP IBP. Plan and execute inventory replenishment to meet availability and service level targets whilst controlling costs. Monitor inventory performance, including stock turns, fill rate and aging inventory. Collaborate with Procurement, Co Manufacturers and demand planning team. Raise purchase orders for inbound deliveries and communicate all transport requirements to the 3PL's including tracking the 3PL performance. Represent supply team/copackers/supply chain in different meetings across the business. Own NPI projects delivery - This will include tracking supply chain elements of product launches & delists, managing existing product run out as well as communicating impacts to the business before and after the event. Identify risks in supply or demand and implement mitigations plans to avoid out of stocks. Analyse data to recommend improvements in planning processes, safety stock levels and reorder strategies. Support and maintain Master Data in S4 Hana/IBP. Develop current ways of working and implement new processes across the Supply function whilst supporting S&OP Manager and Supply Team Leader with monthly cycle. About You To make a splash in this role you will bring‿. Experience of working within a Supply or Production Planning in FMCG environment. Strong working knowledge of multi-site planning. Good organisational and problem-solving skills. Excellent data skills - including skills using office 365 and ERP system for reviewing large amounts of data. Professional approach to any situation, highly motivated for delivering best possible customer experience with excellent communication skills. Highly analytical. Ability to review processes and to propose better ways of working. Influential characteristics with the ability to challenge the norm. Continuous improvement mindset. Full clean UK driving license. Benefits of Working with Us No matter where you work in our business you will be entitled to a range of amazing benefits, here is a snapshot of what we can offer you: 25 days holiday (with opportunity to buy extra every year) Annual Bonus Save as you Earn Share Scheme Option to join our private medical cover scheme Enhanced Primary Carers leave and sick pay And Let's Not Forget the Perks We are also proud to offer: Holiday home stay Your birthday off work Free on site parking 1 day a year off work to volunteer in the community (you choose when and where) Help yourself to our drinks when at one of our sites Staff shop with discounts on our products Apply now if you want a taste of a new career and join Nichols - Where work tastes better. We are committed to building an inclusive workplace where everyone feels valued and supported. We believe diverse teams perform at their best, and we welcome people with different backgrounds, life experiences, perspectives and ways of thinking. Our standard recruitment process for short listed candidates typically includes an initial call with our Talent Advisor, followed by a first stage interview via Microsoft Teams and second stage interviews face to face. If you require any reasonable adjustments to be made during the recruitment process please feel free to contact us. Any job offer is subject to an individual's Right to Work in the UK. Unfortunately, we are unable to sponsor visas.
Apr 10, 2026
Full time
Supply and Inventory Planner We're Nichols - the home of Vimto, and there is no other business quite like ours! We have been making life taste better since 1908. Every day here is bursting with flavour - from the loved brands we're proud to share with the world, to the energy, ambition and innovative ideas that fizz through our teams. As well as our refreshingly different Vimto taste, our varied brand portfolio spans the still, carbonated, post-mix and frozen drinks categories - so you will find us in your local supermarket, pub and leisure outlet. We also work with the UK's leading food manufacturers to provide a truly unique range of products that everyone loves. At the heart of everything is our rich family heritage, an unrelenting ambition to keep innovating, and a true pride in who we are. This is a place where you can be yourself, speak up, and get stuck in. We celebrate the wins, cheer each other on and keep things fizzing with positivity. From leaders who listen to teammates who've always got your back, its work that feels as good as it tastes! We take a refreshingly agile approach to how we work, combining the energy of being together in the office with the flexibility of working from home. You'll be office-based three days a week, with core hours designed to help you balance work and home life. Nichols is where serious fun meets real opportunities - and where work tastes better. About the Opportunity The Supply and Inventory Planner is responsible for short to long terms supply plans, working collaboratively with internal and external operational teams whilst minimising costs and maintaining inventory to maximise availability. The Role Will Include Develop and maintain a comprehensive supply plan for our products across the network using SAP IBP. Plan and execute inventory replenishment to meet availability and service level targets whilst controlling costs. Monitor inventory performance, including stock turns, fill rate and aging inventory. Collaborate with Procurement, Co Manufacturers and demand planning team. Raise purchase orders for inbound deliveries and communicate all transport requirements to the 3PL's including tracking the 3PL performance. Represent supply team/copackers/supply chain in different meetings across the business. Own NPI projects delivery - This will include tracking supply chain elements of product launches & delists, managing existing product run out as well as communicating impacts to the business before and after the event. Identify risks in supply or demand and implement mitigations plans to avoid out of stocks. Analyse data to recommend improvements in planning processes, safety stock levels and reorder strategies. Support and maintain Master Data in S4 Hana/IBP. Develop current ways of working and implement new processes across the Supply function whilst supporting S&OP Manager and Supply Team Leader with monthly cycle. About You To make a splash in this role you will bring‿. Experience of working within a Supply or Production Planning in FMCG environment. Strong working knowledge of multi-site planning. Good organisational and problem-solving skills. Excellent data skills - including skills using office 365 and ERP system for reviewing large amounts of data. Professional approach to any situation, highly motivated for delivering best possible customer experience with excellent communication skills. Highly analytical. Ability to review processes and to propose better ways of working. Influential characteristics with the ability to challenge the norm. Continuous improvement mindset. Full clean UK driving license. Benefits of Working with Us No matter where you work in our business you will be entitled to a range of amazing benefits, here is a snapshot of what we can offer you: 25 days holiday (with opportunity to buy extra every year) Annual Bonus Save as you Earn Share Scheme Option to join our private medical cover scheme Enhanced Primary Carers leave and sick pay And Let's Not Forget the Perks We are also proud to offer: Holiday home stay Your birthday off work Free on site parking 1 day a year off work to volunteer in the community (you choose when and where) Help yourself to our drinks when at one of our sites Staff shop with discounts on our products Apply now if you want a taste of a new career and join Nichols - Where work tastes better. We are committed to building an inclusive workplace where everyone feels valued and supported. We believe diverse teams perform at their best, and we welcome people with different backgrounds, life experiences, perspectives and ways of thinking. Our standard recruitment process for short listed candidates typically includes an initial call with our Talent Advisor, followed by a first stage interview via Microsoft Teams and second stage interviews face to face. If you require any reasonable adjustments to be made during the recruitment process please feel free to contact us. Any job offer is subject to an individual's Right to Work in the UK. Unfortunately, we are unable to sponsor visas.
Customer Service Advisor (Zero Carbon Living) Location: Glasgow or Bristol Team: OVO Care, Account Management Salary banding: Starting base salary of £25,086, which will increase to £26,770 once your training and probation period are completed. This is usually within nine months, although it can be quicker depending on previous experience! Experience: Learner - customer-facing in a service environment, with digital experience and problem solving skills advantageous Working pattern: Full-time - 37 hours per week (Shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm) Sponsorship: We are unable to offer sponsorship for this role This role in 3 words Fun, rewarding, and customer centric Top 3 qualities for this role Communication, great teammate, and creative thinking Where you'll work At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility. All our roles are hub based (Bristol or Glasgow), providing a dedicated space for collaboration, connection, and teamwork. You'll also have the flexibility to work from home. For this role, you'll need to be based within a reasonable distance from our offices (30 miles) and able to travel into either our Bristol or Glasgow hub two times per week during your training period (first seven weeks), and then at least two times a month once you're in your squad. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Zero Carbon Living Advisor Role As a Zero Carbon Living Advisor, your role is to provide consistently outstanding service to OVO's customers across the entire customer lifecycle. You serve to solve, ensuring customers' needs are met whilst informing and educating on our Plan Zero mission and connecting them with products and services that support home decarbonisation. This is a customer facing role, so you should enjoy talking to people. You'll resolve customer inbound queries through calls, web chat, WhatsApp, and emails. Your key outcomes will be Engaging with OVO's customers, communicating with passion across phone, email, and web chat contacts Quickly understand the root cause of customer contact, taking ownership for solving queries the first time to prevent repeat contact Coach your teammates in areas where you have a deeper level of knowledge or skill - this might be to help answer a customer query in the moment or to enhance the overall knowledge across the squad Take ownership for the success of the entire squad. We believe the strength of the squad is each individual advisor, but the strength of each advisor is the squad Autonomously manage your day, ensuring the overall objectives of the squad are achieved Prepare, attend and actively contribute at squad meetings as appropriate Identify and implement continuous improvement efforts in both squad ways of working and customer experience Be an OVO ambassador, promoting our range of products and services to customers Be empowered to have strong conversations to promote our products and services that we offer to our customers to help promote Zero Carbon Living Take accountability for your own development and use the tools provided to allow yourself to have strong conversations around our new and existing products You'll be successful in this role at OVO if you Enjoy working in a fast paced customer service environment, and have a real passion for providing outstanding customer service and an eye for continuous improvement Demonstrate our OVO values and be an advocate of Plan Zero Have experience in cross selling Enjoy working as part of a team, but also thrive independently What's in it for you As well as a base salary of £25,086, which rises to £26,770 once you reach Level 2 (usually after 6 9 months, but depends on each individual), you'll also be eligible to qualify for a monthly incentive which is based on the squad achieving performance measures. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Benefits taster For starters, you'll get 34 days' holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance, depending on your career level, critical illness cover, life assurance, health assessments, and more. For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more. For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give as you earn donations. For your home Get up to £400 towards any OVO Energy plan, plus personal carbon offsetting and great discounts on smart thermostats and EV chargers. For your commute Nab a great deal on ultra low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Your belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Final words We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.
Apr 10, 2026
Full time
Customer Service Advisor (Zero Carbon Living) Location: Glasgow or Bristol Team: OVO Care, Account Management Salary banding: Starting base salary of £25,086, which will increase to £26,770 once your training and probation period are completed. This is usually within nine months, although it can be quicker depending on previous experience! Experience: Learner - customer-facing in a service environment, with digital experience and problem solving skills advantageous Working pattern: Full-time - 37 hours per week (Shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm) Sponsorship: We are unable to offer sponsorship for this role This role in 3 words Fun, rewarding, and customer centric Top 3 qualities for this role Communication, great teammate, and creative thinking Where you'll work At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility. All our roles are hub based (Bristol or Glasgow), providing a dedicated space for collaboration, connection, and teamwork. You'll also have the flexibility to work from home. For this role, you'll need to be based within a reasonable distance from our offices (30 miles) and able to travel into either our Bristol or Glasgow hub two times per week during your training period (first seven weeks), and then at least two times a month once you're in your squad. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Zero Carbon Living Advisor Role As a Zero Carbon Living Advisor, your role is to provide consistently outstanding service to OVO's customers across the entire customer lifecycle. You serve to solve, ensuring customers' needs are met whilst informing and educating on our Plan Zero mission and connecting them with products and services that support home decarbonisation. This is a customer facing role, so you should enjoy talking to people. You'll resolve customer inbound queries through calls, web chat, WhatsApp, and emails. Your key outcomes will be Engaging with OVO's customers, communicating with passion across phone, email, and web chat contacts Quickly understand the root cause of customer contact, taking ownership for solving queries the first time to prevent repeat contact Coach your teammates in areas where you have a deeper level of knowledge or skill - this might be to help answer a customer query in the moment or to enhance the overall knowledge across the squad Take ownership for the success of the entire squad. We believe the strength of the squad is each individual advisor, but the strength of each advisor is the squad Autonomously manage your day, ensuring the overall objectives of the squad are achieved Prepare, attend and actively contribute at squad meetings as appropriate Identify and implement continuous improvement efforts in both squad ways of working and customer experience Be an OVO ambassador, promoting our range of products and services to customers Be empowered to have strong conversations to promote our products and services that we offer to our customers to help promote Zero Carbon Living Take accountability for your own development and use the tools provided to allow yourself to have strong conversations around our new and existing products You'll be successful in this role at OVO if you Enjoy working in a fast paced customer service environment, and have a real passion for providing outstanding customer service and an eye for continuous improvement Demonstrate our OVO values and be an advocate of Plan Zero Have experience in cross selling Enjoy working as part of a team, but also thrive independently What's in it for you As well as a base salary of £25,086, which rises to £26,770 once you reach Level 2 (usually after 6 9 months, but depends on each individual), you'll also be eligible to qualify for a monthly incentive which is based on the squad achieving performance measures. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Benefits taster For starters, you'll get 34 days' holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance, depending on your career level, critical illness cover, life assurance, health assessments, and more. For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more. For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give as you earn donations. For your home Get up to £400 towards any OVO Energy plan, plus personal carbon offsetting and great discounts on smart thermostats and EV chargers. For your commute Nab a great deal on ultra low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Your belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Final words We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.
About The Role Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there's a place in our team for you. CUSTOMER SERVICES - IT'S A PEOPLE THING It's not about what you know. It's who you are. As a Customer Service Advisor for Climate Control you'll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better. In the role of a Customer Service Advisor you'll be responsible for delivering a best-in-class service whilst using product knowledge and expertise to maximise upselling opportunities. Your days will be spent communicating with customers on the telephone, via email and responding to website requests. You'll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. Along with contributing to improving revenue and service standards by accurately establishing customers' needs and identifying opportunities for additional hire requirements, ensuring that all transactions and documentation are accurately completed and filed on a daily basis. You'll enjoy thinking on your feet and using your initiative to ensure we deliver the very best experience for our customers and that we continue to improve our service. Developing a strong understanding of our customers and their markets, provide fulfilment centres with guidance on new bookings, and maintain an up to date and accurate customer database. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great company pension scheme. About You If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. To succeed in this role you will bring the following skill set and behaviours: Proven experience in a Customer Service role, preferably handling in bound order/sales enquiries where you have used your skills and experience to successfully complete transactions and satisfy customers Able to demonstrate experience in dealing with inbound enquiries through multiple channels eg telephone, web, email Experience of industry advantageous but not essential Continuous improvement ethic, embraces change and puts forward and acts on suggestions to improve processes and service levels Strong interpersonal skills, communicates clearly and concisely in both verbal and written formats and demonstrates effective listening skills Commercial Acumen/Awareness - have an awareness of how role impacts on the wider business/P&L Customer focus - ability to see issues from customers' perspective, engages customer in the development of solutions Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures An effective team member with a highly supportive, collaborative approach A flexible and adaptable approach, you'll enjoy a varied work day in a fast paced operational environment where you'll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels A good level of computer literacy in MS Office packages. You'll embrace learning new IT systems and enjoy making the most of technology in your job role About Us Why Sunbelt? Whether it's construction sites, energy projects, government initiatives, or unforgettable events, Sunbelt Rentals deliver the equipment and expertise to move every industry forward. With our ambition to an employer of choice this makes Sunbelt Rentals an ideal destination for your next career move. We are committed to the fair treatment of our staff, potential staff, and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background. Having a criminal record will not automatically bar an individual from working with us. We judge each case on its own merits, taking into account the relevance of the conviction to the role, the circumstances, and the time passed since the offence.
Apr 10, 2026
Full time
About The Role Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there's a place in our team for you. CUSTOMER SERVICES - IT'S A PEOPLE THING It's not about what you know. It's who you are. As a Customer Service Advisor for Climate Control you'll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better. In the role of a Customer Service Advisor you'll be responsible for delivering a best-in-class service whilst using product knowledge and expertise to maximise upselling opportunities. Your days will be spent communicating with customers on the telephone, via email and responding to website requests. You'll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. Along with contributing to improving revenue and service standards by accurately establishing customers' needs and identifying opportunities for additional hire requirements, ensuring that all transactions and documentation are accurately completed and filed on a daily basis. You'll enjoy thinking on your feet and using your initiative to ensure we deliver the very best experience for our customers and that we continue to improve our service. Developing a strong understanding of our customers and their markets, provide fulfilment centres with guidance on new bookings, and maintain an up to date and accurate customer database. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great company pension scheme. About You If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. To succeed in this role you will bring the following skill set and behaviours: Proven experience in a Customer Service role, preferably handling in bound order/sales enquiries where you have used your skills and experience to successfully complete transactions and satisfy customers Able to demonstrate experience in dealing with inbound enquiries through multiple channels eg telephone, web, email Experience of industry advantageous but not essential Continuous improvement ethic, embraces change and puts forward and acts on suggestions to improve processes and service levels Strong interpersonal skills, communicates clearly and concisely in both verbal and written formats and demonstrates effective listening skills Commercial Acumen/Awareness - have an awareness of how role impacts on the wider business/P&L Customer focus - ability to see issues from customers' perspective, engages customer in the development of solutions Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures An effective team member with a highly supportive, collaborative approach A flexible and adaptable approach, you'll enjoy a varied work day in a fast paced operational environment where you'll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels A good level of computer literacy in MS Office packages. You'll embrace learning new IT systems and enjoy making the most of technology in your job role About Us Why Sunbelt? Whether it's construction sites, energy projects, government initiatives, or unforgettable events, Sunbelt Rentals deliver the equipment and expertise to move every industry forward. With our ambition to an employer of choice this makes Sunbelt Rentals an ideal destination for your next career move. We are committed to the fair treatment of our staff, potential staff, and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background. Having a criminal record will not automatically bar an individual from working with us. We judge each case on its own merits, taking into account the relevance of the conviction to the role, the circumstances, and the time passed since the offence.
Inbound Telesales Advisor Location: Dundee Salary: £25,000 basic (£45,000+ OTE) Guaranteed earnings in your first 3 months We are working with one of the fastest going local businesses who provide finance solutions to the automotive sector. We are looking for driven, high-achieving individuals who thrive in a warm lead/inbound sales environment and want to maximise your OTE earning potential. This is the chance to take your sales career to the next level, with every 2 weekend off and NO COLD CALLING! We also offer unbeatable training, support and brilliant commission potential and career advancement. What's in it for you: £25k basic + uncapped commission (OTE up to £45K) Guaranteed earnings during your first 3 months Warm, inbound enquiries - no cold calling 30 days holiday (increasing with service) Hybrid working after probation Flexible shift patterns + subsidised travel Full training through our Ninja Training Academy Career progression, regular incentives, and team perks What you'll do: Speak with customers via phone, email, and live chat Advise on tailored finance options Guide customers from enquiry to approval Coordinate with internal teams and dealerships Deliver outstanding service and accurate documentation handling What we're looking for: Sales or customer service experience (ideally phone-based) Confident, target-driven, and customer-focused Strong communication and organisational skills Apply now to start your journey with us. Start date: March/April 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Apr 09, 2026
Full time
Inbound Telesales Advisor Location: Dundee Salary: £25,000 basic (£45,000+ OTE) Guaranteed earnings in your first 3 months We are working with one of the fastest going local businesses who provide finance solutions to the automotive sector. We are looking for driven, high-achieving individuals who thrive in a warm lead/inbound sales environment and want to maximise your OTE earning potential. This is the chance to take your sales career to the next level, with every 2 weekend off and NO COLD CALLING! We also offer unbeatable training, support and brilliant commission potential and career advancement. What's in it for you: £25k basic + uncapped commission (OTE up to £45K) Guaranteed earnings during your first 3 months Warm, inbound enquiries - no cold calling 30 days holiday (increasing with service) Hybrid working after probation Flexible shift patterns + subsidised travel Full training through our Ninja Training Academy Career progression, regular incentives, and team perks What you'll do: Speak with customers via phone, email, and live chat Advise on tailored finance options Guide customers from enquiry to approval Coordinate with internal teams and dealerships Deliver outstanding service and accurate documentation handling What we're looking for: Sales or customer service experience (ideally phone-based) Confident, target-driven, and customer-focused Strong communication and organisational skills Apply now to start your journey with us. Start date: March/April 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Role: Inbound Sales Advisor Location: Motherwell - Eurocentral fully office based Salary: £25,000 OTE £40,000 + benefits (guaranteed OTE 1st 3 months) Hours: Week 1 Mon-Fri 9am-6pm, Week 2 10am-7pm Mon-Fri (3 week days) Sat 9am-6pm & Sun 10.30am-5.30pm (2 week days off) This is an exciting opportunity for an experienced Inbound Sales Advisor to join this Eurocentral based client. We are working with one of the fastest going local businesses who provide finance solutions to the automotive sector. We are looking for driven, high-achieving individuals who thrive in a warm lead/inbound sales environment and want to maximise your OTE earning potential. This is the chance to take your sales career to the next level, with every 2 weekend off and NO COLD CALLING! We also offer unbeatable training, support and brilliant commission potential and career advancement. What this Inbound Sales Advisor role offers: £25k basic + uncapped commission (OTE up to £45K) Guaranteed comms earnings during your first 3 months Warm, inbound enquiries - no cold calling 30 days holiday (increasing with service) Hybrid working after probation Flexible shift patterns + subsidised travel Full training through our Ninja Training Academy Career progression, regular incentives, and team perks What you'll do in this Inbound Sales Advisor role: Speak with customers via phone, email, and live chat Advise on tailored finance options Guide customers from enquiry to approval Coordinate with internal teams and dealerships Deliver outstanding service and accurate documentation handling What we're looking for with this Inbound Sales Advisor role: Sales or customer service experience (ideally phone-based) Confident, target-driven, and customer-focused Strong communication and organisational skills Please follow the link to apply for this Inbound Sales Advisor role based in Eurocentral. Start date 6th April 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Apr 09, 2026
Full time
Role: Inbound Sales Advisor Location: Motherwell - Eurocentral fully office based Salary: £25,000 OTE £40,000 + benefits (guaranteed OTE 1st 3 months) Hours: Week 1 Mon-Fri 9am-6pm, Week 2 10am-7pm Mon-Fri (3 week days) Sat 9am-6pm & Sun 10.30am-5.30pm (2 week days off) This is an exciting opportunity for an experienced Inbound Sales Advisor to join this Eurocentral based client. We are working with one of the fastest going local businesses who provide finance solutions to the automotive sector. We are looking for driven, high-achieving individuals who thrive in a warm lead/inbound sales environment and want to maximise your OTE earning potential. This is the chance to take your sales career to the next level, with every 2 weekend off and NO COLD CALLING! We also offer unbeatable training, support and brilliant commission potential and career advancement. What this Inbound Sales Advisor role offers: £25k basic + uncapped commission (OTE up to £45K) Guaranteed comms earnings during your first 3 months Warm, inbound enquiries - no cold calling 30 days holiday (increasing with service) Hybrid working after probation Flexible shift patterns + subsidised travel Full training through our Ninja Training Academy Career progression, regular incentives, and team perks What you'll do in this Inbound Sales Advisor role: Speak with customers via phone, email, and live chat Advise on tailored finance options Guide customers from enquiry to approval Coordinate with internal teams and dealerships Deliver outstanding service and accurate documentation handling What we're looking for with this Inbound Sales Advisor role: Sales or customer service experience (ideally phone-based) Confident, target-driven, and customer-focused Strong communication and organisational skills Please follow the link to apply for this Inbound Sales Advisor role based in Eurocentral. Start date 6th April 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Customer Service Advisor (Zero Carbon Living) Location: Bristol Salary banding: Starting base salary of £25,950 which will increase to £26,770 once your training and probation period are completed. This is usually within 9 months, although can be quicker depending on previous experience! Experience: Learner - customer facing in a service environment with digital experience and problem solving skills advantageous Working pattern:Full time - 37 hours per week(Shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm) Sponsorship: We are unable to offer sponsorship for this role. This role in 3 words: Fun, rewarding, customer-centric Top 3 qualities for this role: Communication, great teammate, creative thinking Start dates for Bristol : Where you'll work: At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility. All our roles are hub based (Bristol or Glasgow), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home. For this role, you'll need to be based within a reasonable distance from our offices (30 miles) and able to travel into our Glasgow hub. The expectation is 2 days per week in office during the training period and then will be 2 days per month once you're in your squad. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: Our way of working enables us to treat our customers as individuals. We understand their needs in a personal and relevant way, resolving their queries as quickly as possible; we call this Account Management. We're working together in squads with the same zero-carbon goal in mind; it's not just a way of working - it's a culture and a mentality. Squad life is all about self-managing as a group and making decisions together. With Plan Zero at front of mind, we're all about making things better, looking for opportunities to deliver customer value in a constantly evolving landscape. Squads are encouraged to try innovative approaches, learning and adapting quickly are core to our development culture. We embrace challenges, continuously provide feedback and pro-actively seek opportunities to improve, innovate, and progress towards a zero carbon future. This role in a nutshell: As a Zero Carbon Living Advisor, your role is to provide consistently outstanding service to OVO's customers across the entire customer lifecycle; this will include some of OVO's most vulnerable customers. You serve to solve, ensuring customer's needs are met whilst informing and educating on our Plan Zero mission and connecting them with products and services that support home decarbonisation. This is a telephony based role so you'll be resolving customer inbound queries through calls, and some emails. Your key outcomes will be: Engaging with OVO's customers, communicating with passion across phone, and occasionally via email. Quickly understand the root cause of customer contact, taking ownership for solving queries first time to prevent repeat contact. Coach your teammates in areas where you have a deeper level of knowledge or skill - this might be to help answer a customer query in the moment or to enhance the overall knowledge across the squad. Take ownership for the success of the entire squad. We believe the strength of the squad is each individual advisor, but the strength of each advisor is the squad. Autonomously manage your day, ensuring the overall objectives of the squad are achieved. Prepare, attend and actively contribute at squad meetings as appropriate. Identify and implement continuous improvement efforts in both squad ways of working and customer experience. Be an OVO ambassador, promoting our range of products & services to customers. Be empowered to have strong conversations to promote our products & services that we offer to our customers to help promote a Zero Carbon Living. Take accountability for your own development and using the tools provided to allow yourself to have strong conversations around our new and existing products. You'll be successful in this role at OVO if you Enjoy working in a fast paced customer service environment, and have a real passion for providing outstanding customer service and an eye for continuous improvement. Demonstrate our OVO values and be an advocate of Plan Zero. Have experience of cross selling. Enjoy working as part of a team but also thrive independently. Are a brilliant communicator, particularly on the phone. You're comfortable talking to wide range of people about a variety of queries. Have a passion for helping and supporting vulnerable customers. Are strong at showing empathy, understanding and compassion to our customers' circumstances. At times you may need to have in-depth and sensitive conversations with customers. Let's talk about what's in it for you As well as a base salary of £25,950 which rises to £26,770 once you reach Level 2 (usually after 6-9 months but depends on each individual). You'll also be eligible to qualify for a monthly incentive which is based on squad achieving performance measures. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £400 towards any OVO Energy plan , plus personal carbon offsetting and great discounts on smart thermostats and EV chargers. For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible DEPARTMENT Customer Services LOCATION Bristol
Apr 09, 2026
Full time
Customer Service Advisor (Zero Carbon Living) Location: Bristol Salary banding: Starting base salary of £25,950 which will increase to £26,770 once your training and probation period are completed. This is usually within 9 months, although can be quicker depending on previous experience! Experience: Learner - customer facing in a service environment with digital experience and problem solving skills advantageous Working pattern:Full time - 37 hours per week(Shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm) Sponsorship: We are unable to offer sponsorship for this role. This role in 3 words: Fun, rewarding, customer-centric Top 3 qualities for this role: Communication, great teammate, creative thinking Start dates for Bristol : Where you'll work: At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility. All our roles are hub based (Bristol or Glasgow), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home. For this role, you'll need to be based within a reasonable distance from our offices (30 miles) and able to travel into our Glasgow hub. The expectation is 2 days per week in office during the training period and then will be 2 days per month once you're in your squad. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: Our way of working enables us to treat our customers as individuals. We understand their needs in a personal and relevant way, resolving their queries as quickly as possible; we call this Account Management. We're working together in squads with the same zero-carbon goal in mind; it's not just a way of working - it's a culture and a mentality. Squad life is all about self-managing as a group and making decisions together. With Plan Zero at front of mind, we're all about making things better, looking for opportunities to deliver customer value in a constantly evolving landscape. Squads are encouraged to try innovative approaches, learning and adapting quickly are core to our development culture. We embrace challenges, continuously provide feedback and pro-actively seek opportunities to improve, innovate, and progress towards a zero carbon future. This role in a nutshell: As a Zero Carbon Living Advisor, your role is to provide consistently outstanding service to OVO's customers across the entire customer lifecycle; this will include some of OVO's most vulnerable customers. You serve to solve, ensuring customer's needs are met whilst informing and educating on our Plan Zero mission and connecting them with products and services that support home decarbonisation. This is a telephony based role so you'll be resolving customer inbound queries through calls, and some emails. Your key outcomes will be: Engaging with OVO's customers, communicating with passion across phone, and occasionally via email. Quickly understand the root cause of customer contact, taking ownership for solving queries first time to prevent repeat contact. Coach your teammates in areas where you have a deeper level of knowledge or skill - this might be to help answer a customer query in the moment or to enhance the overall knowledge across the squad. Take ownership for the success of the entire squad. We believe the strength of the squad is each individual advisor, but the strength of each advisor is the squad. Autonomously manage your day, ensuring the overall objectives of the squad are achieved. Prepare, attend and actively contribute at squad meetings as appropriate. Identify and implement continuous improvement efforts in both squad ways of working and customer experience. Be an OVO ambassador, promoting our range of products & services to customers. Be empowered to have strong conversations to promote our products & services that we offer to our customers to help promote a Zero Carbon Living. Take accountability for your own development and using the tools provided to allow yourself to have strong conversations around our new and existing products. You'll be successful in this role at OVO if you Enjoy working in a fast paced customer service environment, and have a real passion for providing outstanding customer service and an eye for continuous improvement. Demonstrate our OVO values and be an advocate of Plan Zero. Have experience of cross selling. Enjoy working as part of a team but also thrive independently. Are a brilliant communicator, particularly on the phone. You're comfortable talking to wide range of people about a variety of queries. Have a passion for helping and supporting vulnerable customers. Are strong at showing empathy, understanding and compassion to our customers' circumstances. At times you may need to have in-depth and sensitive conversations with customers. Let's talk about what's in it for you As well as a base salary of £25,950 which rises to £26,770 once you reach Level 2 (usually after 6-9 months but depends on each individual). You'll also be eligible to qualify for a monthly incentive which is based on squad achieving performance measures. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £400 towards any OVO Energy plan , plus personal carbon offsetting and great discounts on smart thermostats and EV chargers. For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible DEPARTMENT Customer Services LOCATION Bristol
Our client is looking for a Sales Advisor to join their growing team and help drive revenue and business success in their high end showroom. This is a fantastic opportunity for a motivated and customer-focused individual to work across consumer, trade, and showroom sales channels. The Role As a Sales Advisor, you will be responsible for managing customer enquiries, following up on leads, and converting opportunities into sales. You will play a key role in delivering excellent customer service while consistently working towards and exceeding sales targets. Key Responsibilities Manage inbound and outbound sales enquiries via phone, email, live chat, social media, and in person Follow up on website enquiries, incomplete orders, and swatch requests Build strong relationships with both retail and trade customers Understand customer needs and recommend suitable products and solutions Confidently handle objections and close sales Provide accurate pricing and quotations Identify new business opportunities and maximise sales potential Maintain a high level of customer service at all times Requirements Previous experience in a sales or customer-facing role Proven track record of meeting or exceeding sales targets Excellent communication and negotiation skills Strong customer service focus Confident, proactive, and target-driven Ability to work both independently and as part of a team Good IT skills, including Microsoft Office (Word, Outlook, Excel) GCSEs in Maths and English (or equivalent) Desirable Interest in interiors, furniture, or design Experience working in a showroom environment Experience in a small or growing business What's on Offer Opportunity to join a growing and dynamic business Supportive team environment Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Apr 09, 2026
Full time
Our client is looking for a Sales Advisor to join their growing team and help drive revenue and business success in their high end showroom. This is a fantastic opportunity for a motivated and customer-focused individual to work across consumer, trade, and showroom sales channels. The Role As a Sales Advisor, you will be responsible for managing customer enquiries, following up on leads, and converting opportunities into sales. You will play a key role in delivering excellent customer service while consistently working towards and exceeding sales targets. Key Responsibilities Manage inbound and outbound sales enquiries via phone, email, live chat, social media, and in person Follow up on website enquiries, incomplete orders, and swatch requests Build strong relationships with both retail and trade customers Understand customer needs and recommend suitable products and solutions Confidently handle objections and close sales Provide accurate pricing and quotations Identify new business opportunities and maximise sales potential Maintain a high level of customer service at all times Requirements Previous experience in a sales or customer-facing role Proven track record of meeting or exceeding sales targets Excellent communication and negotiation skills Strong customer service focus Confident, proactive, and target-driven Ability to work both independently and as part of a team Good IT skills, including Microsoft Office (Word, Outlook, Excel) GCSEs in Maths and English (or equivalent) Desirable Interest in interiors, furniture, or design Experience working in a showroom environment Experience in a small or growing business What's on Offer Opportunity to join a growing and dynamic business Supportive team environment Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Greys Specialist Recruitment are working on behalf of a leading specialist health clinic to recruit a Customer Sales Advisor to join their growing team. This is an excellent opportunity for a commercially driven, customer-focused individual to join a purpose-led organisation where you'll play a key role in guiding patients through their treatment journey while delivering a high-quality sales experience. The Role As a Customer Sales Advisor, you will be responsible for converting warm enquiries into booked consultations and treatments. You'll act as the first point of contact for prospective patients, providing reassurance, clear information, and a seamless booking experience. This is a fast-paced, target-driven role where strong communication skills and a consultative sales approach are essential. Key Responsibilities Respond to inbound enquiries via phone and email in a professional and timely manner Convert warm leads into consultation and treatment bookings Guide customers through the full journey from initial enquiry through to confirmed appointment Provide clear, accurate information and handle questions or concerns with empathy and confidence Manage a pipeline of prospects, including proactive outbound follow-ups Take payments and issue booking confirmations Maintain accurate records using CRM and internal systems Work collaboratively with internal teams to ensure a smooth patient experience Handle and resolve basic customer queries or escalate where necessary Consistently meet or exceed sales targets and KPIs About You Proven experience in a sales and customer service role (ideally 2-3+ years) Comfortable working towards targets in a structured, KPI-driven environment Strong communicator with the ability to build rapport quickly over the phone Highly organised, with the ability to manage multiple enquiries at once Confident using CRM systems and general IT platforms Commercially aware with a genuine passion for helping customers Self-motivated, resilient, and team-oriented What's on Offer Competitive salary + performance-related bonus Hybrid working model - 1 office day per fortnight at HQ in Stoke-on-Trent Structured training and ongoing development Supportive, collaborative team environment Opportunity to grow within a reputable and expanding healthcare provider If you're a driven sales professional who enjoys working in a customer-centric environment and wants to be part of a business that makes a genuine difference, we'd love to hear from you.
Apr 08, 2026
Full time
Greys Specialist Recruitment are working on behalf of a leading specialist health clinic to recruit a Customer Sales Advisor to join their growing team. This is an excellent opportunity for a commercially driven, customer-focused individual to join a purpose-led organisation where you'll play a key role in guiding patients through their treatment journey while delivering a high-quality sales experience. The Role As a Customer Sales Advisor, you will be responsible for converting warm enquiries into booked consultations and treatments. You'll act as the first point of contact for prospective patients, providing reassurance, clear information, and a seamless booking experience. This is a fast-paced, target-driven role where strong communication skills and a consultative sales approach are essential. Key Responsibilities Respond to inbound enquiries via phone and email in a professional and timely manner Convert warm leads into consultation and treatment bookings Guide customers through the full journey from initial enquiry through to confirmed appointment Provide clear, accurate information and handle questions or concerns with empathy and confidence Manage a pipeline of prospects, including proactive outbound follow-ups Take payments and issue booking confirmations Maintain accurate records using CRM and internal systems Work collaboratively with internal teams to ensure a smooth patient experience Handle and resolve basic customer queries or escalate where necessary Consistently meet or exceed sales targets and KPIs About You Proven experience in a sales and customer service role (ideally 2-3+ years) Comfortable working towards targets in a structured, KPI-driven environment Strong communicator with the ability to build rapport quickly over the phone Highly organised, with the ability to manage multiple enquiries at once Confident using CRM systems and general IT platforms Commercially aware with a genuine passion for helping customers Self-motivated, resilient, and team-oriented What's on Offer Competitive salary + performance-related bonus Hybrid working model - 1 office day per fortnight at HQ in Stoke-on-Trent Structured training and ongoing development Supportive, collaborative team environment Opportunity to grow within a reputable and expanding healthcare provider If you're a driven sales professional who enjoys working in a customer-centric environment and wants to be part of a business that makes a genuine difference, we'd love to hear from you.
Private Banking & Wealth Management Executive Barclays London Working as a Barclays Private Banking & Wealth Management Executive, you will be assisting the Private Banker / Wealth Managers in acquiring, servicing, and retaining clients to deliver overall business objectives. You will become a key point of contact for the client for day-to-day operational matters. In your new role you will assist the Private Banker / Wealth Manager in marketing products to clients and support the Pod/ team/ business in the delivery of its targets and goals. To be successful as a Private Banking & Wealth Management Executive, you should have experience with Sound knowledge of banking, operational procedures, risk management, lending and understanding of security requirement Ability to demonstrate integrity and adherence to regulatory policies and procedures. An understanding of financial services Risk and Control procedures Experience in managing client relationship Experience in dealing with senior stakeholders Experience in preparing for client facing meetings relating to banking proposition, investments and annual reviews Relevant client facing experience in a Private Banking/Wealth Management or similar role Excellent organisational skills and attention to detail, ensuring accuracy and efficiency in all administrative tasks and client communications. Technically minded with strong PC skills (Word, Excel, Power point) Good communicator with the ability to engage across a broad client demographic Strong interpersonal and communication skills, with the ability to develop trusted relationships with clients and internal teams across various cultures and backgrounds. Additional language skills may be required for some PBE roles Some other highly valued skills may include: Assist the Private Banker/Wealth Manager in administration and management of day-today administration on client relationships including payments, banking enquiries, attending meetings (to observe/take notes), preparation of file notes, drafting of letters and other documentation, annual client reviews, etc all overseen and signed-off by the Private Banker/Wealth Manager. Responds in a timely and professional manner to client requests, owning task execution end to end, working pro-actively with Operations, Business Management and other business stakeholders to ensure delivery, resolve issues and reduce / remove errors. Good overall knowledge of Barclays Private Bank/Barclays Wealth information systems Understanding of regulatory framework Taking responsibility for any remediation activities, administrative and/or governance tasks as required by client/business activity where appropriate. A strong, up to date understanding of the general financial markets dynamics and current financial concepts. A high aptitude and understanding of the digital landscape, with the ability to effectively support client's changing needs in this area Adaptability and resilience to manage multiple priorities and changing demands in a fast-paced environment. Demonstrated initiative and capacity for independent problem-solving, while ensuring appropriate escalation where required. Willingness to participate in team projects and contribute to a collaborative and supportive team culture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Apr 08, 2026
Full time
Private Banking & Wealth Management Executive Barclays London Working as a Barclays Private Banking & Wealth Management Executive, you will be assisting the Private Banker / Wealth Managers in acquiring, servicing, and retaining clients to deliver overall business objectives. You will become a key point of contact for the client for day-to-day operational matters. In your new role you will assist the Private Banker / Wealth Manager in marketing products to clients and support the Pod/ team/ business in the delivery of its targets and goals. To be successful as a Private Banking & Wealth Management Executive, you should have experience with Sound knowledge of banking, operational procedures, risk management, lending and understanding of security requirement Ability to demonstrate integrity and adherence to regulatory policies and procedures. An understanding of financial services Risk and Control procedures Experience in managing client relationship Experience in dealing with senior stakeholders Experience in preparing for client facing meetings relating to banking proposition, investments and annual reviews Relevant client facing experience in a Private Banking/Wealth Management or similar role Excellent organisational skills and attention to detail, ensuring accuracy and efficiency in all administrative tasks and client communications. Technically minded with strong PC skills (Word, Excel, Power point) Good communicator with the ability to engage across a broad client demographic Strong interpersonal and communication skills, with the ability to develop trusted relationships with clients and internal teams across various cultures and backgrounds. Additional language skills may be required for some PBE roles Some other highly valued skills may include: Assist the Private Banker/Wealth Manager in administration and management of day-today administration on client relationships including payments, banking enquiries, attending meetings (to observe/take notes), preparation of file notes, drafting of letters and other documentation, annual client reviews, etc all overseen and signed-off by the Private Banker/Wealth Manager. Responds in a timely and professional manner to client requests, owning task execution end to end, working pro-actively with Operations, Business Management and other business stakeholders to ensure delivery, resolve issues and reduce / remove errors. Good overall knowledge of Barclays Private Bank/Barclays Wealth information systems Understanding of regulatory framework Taking responsibility for any remediation activities, administrative and/or governance tasks as required by client/business activity where appropriate. A strong, up to date understanding of the general financial markets dynamics and current financial concepts. A high aptitude and understanding of the digital landscape, with the ability to effectively support client's changing needs in this area Adaptability and resilience to manage multiple priorities and changing demands in a fast-paced environment. Demonstrated initiative and capacity for independent problem-solving, while ensuring appropriate escalation where required. Willingness to participate in team projects and contribute to a collaborative and supportive team culture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Salary: Competitive salary plus Veolia benefits and pension Hours: 40 hours per week Monday to Friday 8:30-17: 00 Location: Birchwood Park, Warrington WA3 6AE Duration: FTC 6 Months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service What we're looking for: Proven Ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Apr 08, 2026
Full time
Salary: Competitive salary plus Veolia benefits and pension Hours: 40 hours per week Monday to Friday 8:30-17: 00 Location: Birchwood Park, Warrington WA3 6AE Duration: FTC 6 Months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service What we're looking for: Proven Ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Service & Warranty Advisor (Manufacturing) £26,000 + 24 days holiday + Flexitime + benefits Exeter Are you an experienced customer service advisor looking to further your career with a well-established company supplying to clients globally?Are you looking to work for a company that offers excellent benefits, work-life balance and the opportunity to train, develop and further your career?On offer is a Service & Warranty Advisor role where you will manage all customer and retailer communication into the Service & Warranty department, ensuring that all communications (phone/email/web) are correctly logged on the company CRM system and appropriately processed to a satisfactory resolution.This role requires the skill to resolve customers' issues in a swift, successful, and diplomatic manner, regardless of the circumstances The role: To handle calls, email enquiries and issues covering all aspects of the customer base, ensuring CRM is accurately updated Support the TCSA Team (Technical Customer Service Advisor) in the process of administrative procedures Support the customer base with general enquiries and process genuine warranty claims quickly through workflow Manage inbound service request bookings on CRM system General customer communications The person: Previous experience in a customer service role Excellent communication and organisation skills If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Apr 08, 2026
Full time
Service & Warranty Advisor (Manufacturing) £26,000 + 24 days holiday + Flexitime + benefits Exeter Are you an experienced customer service advisor looking to further your career with a well-established company supplying to clients globally?Are you looking to work for a company that offers excellent benefits, work-life balance and the opportunity to train, develop and further your career?On offer is a Service & Warranty Advisor role where you will manage all customer and retailer communication into the Service & Warranty department, ensuring that all communications (phone/email/web) are correctly logged on the company CRM system and appropriately processed to a satisfactory resolution.This role requires the skill to resolve customers' issues in a swift, successful, and diplomatic manner, regardless of the circumstances The role: To handle calls, email enquiries and issues covering all aspects of the customer base, ensuring CRM is accurately updated Support the TCSA Team (Technical Customer Service Advisor) in the process of administrative procedures Support the customer base with general enquiries and process genuine warranty claims quickly through workflow Manage inbound service request bookings on CRM system General customer communications The person: Previous experience in a customer service role Excellent communication and organisation skills If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Customer Sales Advisor - Automotive Location: Eurocentral (Motherwell/Glasgow) Salary: 25,000 basic ( 45,000+ OTE) Guaranteed earnings in your first 3 months Full-Time - 5 days per week (shifts across Monday to Sunday - every 2nd weekend off) We're working with one of the fastest-growing digital finance brokers in the automotive sector, offering an excellent opportunity for ambitious individuals to develop their sales career. If you are a Customer Sales Advisor who enjoys a warm, inbound sales environment and wants to maximise your earning potential within automotive, this role could be ideal. This Customer Sales Advisor position provides the chance to build a long-term career in automotive finance, with no cold calling and a strong pipeline of inbound sales enquiries. As a Customer Sales Advisor, you will play a key role in delivering a seamless and professional customer journey. What's in it for you: 25,000 basic salary + uncapped commission (genuine OTE 45k+) Guaranteed earnings during your first 3 months Warm, inbound enquiries - no cold calling 30 days holiday (increasing with service) Hybrid working after probation Flexible shift patterns + subsidised travel Full training through a dedicated academy Career progression, regular incentives, and team perks What you'll be doing: Managing inbound sales enquiries via phone, email, and live chat Advising customers on tailored finance solutions within the automotive market Guiding customers through the full sales process from enquiry to approval Coordinating with internal teams and dealerships across the automotive network Delivering excellent customer service while maintaining accuracy in documentation What we're looking for: Previous sales or customer service experience (ideally phone-based) A confident, target-driven, and customer-focused approach to sales Strong communication and organisational skills Apply now to take the next step as a Customer Sales Advisor within the automotive sector and continue building your sales career. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Apr 08, 2026
Full time
Customer Sales Advisor - Automotive Location: Eurocentral (Motherwell/Glasgow) Salary: 25,000 basic ( 45,000+ OTE) Guaranteed earnings in your first 3 months Full-Time - 5 days per week (shifts across Monday to Sunday - every 2nd weekend off) We're working with one of the fastest-growing digital finance brokers in the automotive sector, offering an excellent opportunity for ambitious individuals to develop their sales career. If you are a Customer Sales Advisor who enjoys a warm, inbound sales environment and wants to maximise your earning potential within automotive, this role could be ideal. This Customer Sales Advisor position provides the chance to build a long-term career in automotive finance, with no cold calling and a strong pipeline of inbound sales enquiries. As a Customer Sales Advisor, you will play a key role in delivering a seamless and professional customer journey. What's in it for you: 25,000 basic salary + uncapped commission (genuine OTE 45k+) Guaranteed earnings during your first 3 months Warm, inbound enquiries - no cold calling 30 days holiday (increasing with service) Hybrid working after probation Flexible shift patterns + subsidised travel Full training through a dedicated academy Career progression, regular incentives, and team perks What you'll be doing: Managing inbound sales enquiries via phone, email, and live chat Advising customers on tailored finance solutions within the automotive market Guiding customers through the full sales process from enquiry to approval Coordinating with internal teams and dealerships across the automotive network Delivering excellent customer service while maintaining accuracy in documentation What we're looking for: Previous sales or customer service experience (ideally phone-based) A confident, target-driven, and customer-focused approach to sales Strong communication and organisational skills Apply now to take the next step as a Customer Sales Advisor within the automotive sector and continue building your sales career. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Intermediary Relationships is the support function for Intermediaries for both NBS and The Mortgage Works. Within this role, you'll be part of our Dedicated Broker Support teams, provide telephone, webchat and email support to our Intermediaries and Business Development Managers on products, criteria and Pre-Application queries for both brands. Here at Nationwide we openly put our 15 million members at the centre of every decision we make as a business. Every role, no matter what it's doing, is member focused. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Bournemouth office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. Uncompromisingly Customer, whatever our role The extras you'll get Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Banking - but fairer, more rewarding, and for the good of society What you'll be doing As a Business Development Adviser, you'll be delivering excellent customer service by ensuring the needs of our intermediaries are met - and we'll ensure you have full training to deliver such a legendary service. No two days are the same and you will be the first point of contact for our intermediaries and Business Development Managers. They rely on us to provide accurate and relevant information to answer their queries and get it right first time. You'll build relationships with our intermediaries and help them place business with the Society, enabling us to consistently exceed expectations. You will develop and maintain product, criteria, process, and system knowledge. You'll also be committed to a continuous improvement culture and make suggestions to improve our processes on an on-going basis. About you The minimum requirements for the role are: Background working in a telephony-based environment Experience of handling inbound queries from multiple customers A good understanding of mortgages and a working knowledge of products and criteria Excellent communication and listening skills with the ability to explain back to customers, making it easy, quick and simple The ability to problem solve and deal with several tasks and processes at any one time Great skills in applications such as Outlook and Excel - and the ability to work across multiple systems An eye for detail and a focus on accuracy Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Job Info Job Identification 2671 Apply Before 04/13/2026, 10:55 PM Locations Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB
Apr 08, 2026
Full time
Intermediary Relationships is the support function for Intermediaries for both NBS and The Mortgage Works. Within this role, you'll be part of our Dedicated Broker Support teams, provide telephone, webchat and email support to our Intermediaries and Business Development Managers on products, criteria and Pre-Application queries for both brands. Here at Nationwide we openly put our 15 million members at the centre of every decision we make as a business. Every role, no matter what it's doing, is member focused. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Bournemouth office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. Uncompromisingly Customer, whatever our role The extras you'll get Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Banking - but fairer, more rewarding, and for the good of society What you'll be doing As a Business Development Adviser, you'll be delivering excellent customer service by ensuring the needs of our intermediaries are met - and we'll ensure you have full training to deliver such a legendary service. No two days are the same and you will be the first point of contact for our intermediaries and Business Development Managers. They rely on us to provide accurate and relevant information to answer their queries and get it right first time. You'll build relationships with our intermediaries and help them place business with the Society, enabling us to consistently exceed expectations. You will develop and maintain product, criteria, process, and system knowledge. You'll also be committed to a continuous improvement culture and make suggestions to improve our processes on an on-going basis. About you The minimum requirements for the role are: Background working in a telephony-based environment Experience of handling inbound queries from multiple customers A good understanding of mortgages and a working knowledge of products and criteria Excellent communication and listening skills with the ability to explain back to customers, making it easy, quick and simple The ability to problem solve and deal with several tasks and processes at any one time Great skills in applications such as Outlook and Excel - and the ability to work across multiple systems An eye for detail and a focus on accuracy Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Job Info Job Identification 2671 Apply Before 04/13/2026, 10:55 PM Locations Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB
Customer Service Administrator 28,000 to 30,000 per annum, Permanent, Full-time 40 hours per week Monday to Friday, BS15 Kingswood Bristol, Pension, Bonus, Free Lunch, Parking and Holidays A leading manufacturing business who are currently seeking a customer service administrator to join an expanding business. Established business of 40 years, offering stability and future progressive opportunities that will see you develop. Working within a team of 3, having close working relationships with further departments, this customer service administrator opportunity will see you : Deliver a consistently high standard of customer service across all channels, ensuring every interaction reflects professionalism and care. Handle customer enquiries, complaints, and requests via inbound and outbound calls and emails through the CRM, taking ownership to resolve issues efficiently at first contact whenever possible. Accurately process customer orders, returns, and maintain records through our ERP, ensuring data integrity across all systems. Pro actively identify and report compliance and operational issues to maintain service standards. Consistently achieve KPIs for FRT, FCR, and NPS, ensuring high-quality and efficient customer service." Collaborate effectively with colleagues and cross-functional teams to ensure seamless service delivery. Manage workload effectively, prioritising tasks to meet deadlines and service level agreements. Continuously develop product and service knowledge to provide accurate and informed support. Identify opportunities to improve processes, customer journeys, and service outcomes. The successful customer service administrator will have a need to hold : Excellent communication skills being able to work as part of a team and have the ability to take ownership over your own work load Problem solving skills Have a 'can-do' attitude Customer services excellence focused Holding ERP and CRM systems user experience This customer service administrator role would be the ideal role for someone who has worked as a customer services advisor, customer services representative or within a customer services focused role. Ideally, you would hold experience from within a manufacturing or supplier based environment within a similar customer focused role. This is an exciting opportunity to join a team orientated business with continued drive to further grow. Working as a the customer service administrator, you will gain the opportunity to feel valued for your contributions to the business which will also bring you further rewards to you and your colleagues. Benefits include : Fantastic salary of 28,000 to 30,000 per annum Full time working hours of 08:00am to 17:00pm Monday to Thursday, 08:00am to 16:30pm Friday Early Friday Finishes 1 hours break each day Free Lunch, daily Profit Share Bonus 23 days Holiday plus Bank Holidays On site Parking with free electric car charging No bank holidays, No weekends Modern office Environment Apply for your immediate consideration or call for further information on (phone number removed) or (phone number removed). You can also apply directly to (url removed) Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Apr 08, 2026
Full time
Customer Service Administrator 28,000 to 30,000 per annum, Permanent, Full-time 40 hours per week Monday to Friday, BS15 Kingswood Bristol, Pension, Bonus, Free Lunch, Parking and Holidays A leading manufacturing business who are currently seeking a customer service administrator to join an expanding business. Established business of 40 years, offering stability and future progressive opportunities that will see you develop. Working within a team of 3, having close working relationships with further departments, this customer service administrator opportunity will see you : Deliver a consistently high standard of customer service across all channels, ensuring every interaction reflects professionalism and care. Handle customer enquiries, complaints, and requests via inbound and outbound calls and emails through the CRM, taking ownership to resolve issues efficiently at first contact whenever possible. Accurately process customer orders, returns, and maintain records through our ERP, ensuring data integrity across all systems. Pro actively identify and report compliance and operational issues to maintain service standards. Consistently achieve KPIs for FRT, FCR, and NPS, ensuring high-quality and efficient customer service." Collaborate effectively with colleagues and cross-functional teams to ensure seamless service delivery. Manage workload effectively, prioritising tasks to meet deadlines and service level agreements. Continuously develop product and service knowledge to provide accurate and informed support. Identify opportunities to improve processes, customer journeys, and service outcomes. The successful customer service administrator will have a need to hold : Excellent communication skills being able to work as part of a team and have the ability to take ownership over your own work load Problem solving skills Have a 'can-do' attitude Customer services excellence focused Holding ERP and CRM systems user experience This customer service administrator role would be the ideal role for someone who has worked as a customer services advisor, customer services representative or within a customer services focused role. Ideally, you would hold experience from within a manufacturing or supplier based environment within a similar customer focused role. This is an exciting opportunity to join a team orientated business with continued drive to further grow. Working as a the customer service administrator, you will gain the opportunity to feel valued for your contributions to the business which will also bring you further rewards to you and your colleagues. Benefits include : Fantastic salary of 28,000 to 30,000 per annum Full time working hours of 08:00am to 17:00pm Monday to Thursday, 08:00am to 16:30pm Friday Early Friday Finishes 1 hours break each day Free Lunch, daily Profit Share Bonus 23 days Holiday plus Bank Holidays On site Parking with free electric car charging No bank holidays, No weekends Modern office Environment Apply for your immediate consideration or call for further information on (phone number removed) or (phone number removed). You can also apply directly to (url removed) Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
We are looking for a talented individual to join ourCustomerExperienceTeam on a temporary, full-time basis. Thecustomeris at the heart of everything we do. We aim to provide an excellentcustomerexperienceto our print and digital subscribers over different channels, dealing with high volumes of calls, emails, webchats and mail. The core of the role is to be an ambassador for our well-renowned and much-loved brands. Our team are experts in our titles, subscription offers and system management so that we can provide gold standardcustomerservice. If you are quick to learn, enthusiastic and enjoy working incustomerfocused role as part of a team, then we'd love to hear from you. Key Responsibilities Answering high volumes of calls, emails and webchat proficiently Being an ambassador for our brands and titles Operating a variety of systems and completing admin processes accurately Problem solving to resolve complexcustomerqueries Precise and prompt data entry Liaising with internal and external stakeholders to resolve issues Undertaking admin tasks relating to the sales process Working as part of a small team to assistcustomers and support each other Key Measurables in the Role CustomerSatisfaction (internal & external) Call statistics on volume of inbound / outbound telephone calls Revenues and Subscriptions Volumes Quality Assurance Requirements Core Skills: Communication Customer Service Support Data Management Professionalism Stakeholder Relationship Management Learning & Professional development - learning new systems and understand complex business processes To apply for this role, please follow our online application process and submit a CV and cover letter. Closing date for applications: 9th April 2026 at 12:00 noon DC Thomson offers an amazing opportunity to support and work across a variety of companies, in a range of diverse roles and areas of interest. Group Services support the entire DC Thomson Group and form a number of core business functions, which enable the smooth and effective running of our businesses.
Apr 08, 2026
Full time
We are looking for a talented individual to join ourCustomerExperienceTeam on a temporary, full-time basis. Thecustomeris at the heart of everything we do. We aim to provide an excellentcustomerexperienceto our print and digital subscribers over different channels, dealing with high volumes of calls, emails, webchats and mail. The core of the role is to be an ambassador for our well-renowned and much-loved brands. Our team are experts in our titles, subscription offers and system management so that we can provide gold standardcustomerservice. If you are quick to learn, enthusiastic and enjoy working incustomerfocused role as part of a team, then we'd love to hear from you. Key Responsibilities Answering high volumes of calls, emails and webchat proficiently Being an ambassador for our brands and titles Operating a variety of systems and completing admin processes accurately Problem solving to resolve complexcustomerqueries Precise and prompt data entry Liaising with internal and external stakeholders to resolve issues Undertaking admin tasks relating to the sales process Working as part of a small team to assistcustomers and support each other Key Measurables in the Role CustomerSatisfaction (internal & external) Call statistics on volume of inbound / outbound telephone calls Revenues and Subscriptions Volumes Quality Assurance Requirements Core Skills: Communication Customer Service Support Data Management Professionalism Stakeholder Relationship Management Learning & Professional development - learning new systems and understand complex business processes To apply for this role, please follow our online application process and submit a CV and cover letter. Closing date for applications: 9th April 2026 at 12:00 noon DC Thomson offers an amazing opportunity to support and work across a variety of companies, in a range of diverse roles and areas of interest. Group Services support the entire DC Thomson Group and form a number of core business functions, which enable the smooth and effective running of our businesses.
Client Support Advisor Red Recruitment is looking to recruit a client support advisor for our client. You'll be a key contributor in their mission of offering flexible finance solutions and ongoing support to each customer's individual circumstances. The salary is 27,000 per annum. Benefits and Package for a Client Support Advisor: Salary: 27.000 Hours: Full-time Contract Type: Permanent Location: Melton Mowbray Christmas Bonuses given 25 days holiday plus bank holidays increasing to 28 dependent on service Extra days holiday given over Christmas Health care Plan Free Parking Company Pension Yearly pay rises offered Key Responsibilities of a Client Support Advisor: Provide excellent customer service by handling a high volume of inbound calls in a professional and supportive manner. Make outbound calls to customers about outstanding accounts or missed payments, showing empathy and clear communication. Support customers with account queries, explain their options, and help them get back on track. Resolve customer issues quickly, aiming to fix problems on the first contact. Work with internal teams (e.g. fraud, credit risk, complaints) to ensure smooth resolutions. Assist customers across phone, email, and live chat, maintaining consistent and accurate communication. Follow company policies, procedures, and compliance standards at all times. Key Skills and Experience of a Client Support Advisor: Strong attention to detail and good organisational skills. Excellent verbal and written communication, with the ability to build rapport quickly. Experience in a contact centre or customer-facing role, ideally handling high call volumes. Proactive and solution-focused, with a commitment to delivering great customer service. Confident using computers, including Microsoft Office (Excel is an advantage). Willingness to learn, develop, and contribute to team success. Self-motivated and resilient, able to work in a fast-paced environment. Customer-focused, with a professional and empathetic approach. If you are interested in this position and have the relevant experience required, please apply now! Red Recruitment (Agency)
Apr 08, 2026
Full time
Client Support Advisor Red Recruitment is looking to recruit a client support advisor for our client. You'll be a key contributor in their mission of offering flexible finance solutions and ongoing support to each customer's individual circumstances. The salary is 27,000 per annum. Benefits and Package for a Client Support Advisor: Salary: 27.000 Hours: Full-time Contract Type: Permanent Location: Melton Mowbray Christmas Bonuses given 25 days holiday plus bank holidays increasing to 28 dependent on service Extra days holiday given over Christmas Health care Plan Free Parking Company Pension Yearly pay rises offered Key Responsibilities of a Client Support Advisor: Provide excellent customer service by handling a high volume of inbound calls in a professional and supportive manner. Make outbound calls to customers about outstanding accounts or missed payments, showing empathy and clear communication. Support customers with account queries, explain their options, and help them get back on track. Resolve customer issues quickly, aiming to fix problems on the first contact. Work with internal teams (e.g. fraud, credit risk, complaints) to ensure smooth resolutions. Assist customers across phone, email, and live chat, maintaining consistent and accurate communication. Follow company policies, procedures, and compliance standards at all times. Key Skills and Experience of a Client Support Advisor: Strong attention to detail and good organisational skills. Excellent verbal and written communication, with the ability to build rapport quickly. Experience in a contact centre or customer-facing role, ideally handling high call volumes. Proactive and solution-focused, with a commitment to delivering great customer service. Confident using computers, including Microsoft Office (Excel is an advantage). Willingness to learn, develop, and contribute to team success. Self-motivated and resilient, able to work in a fast-paced environment. Customer-focused, with a professional and empathetic approach. If you are interested in this position and have the relevant experience required, please apply now! Red Recruitment (Agency)
The role of Sales Advisor involves providing exceptional customer service and assisting customers with their enquires, generating sales meeting for sales operatives. Client Details This opportunity is with a fantastic organisation that prides itself on offering quality service to its customers. The is dedicated to delivering excellent service to its customers. Description Handling inbound queries and providing updates to the customer. Making outbound calls (no cold calling) to existing customers qualifying leads and booking sales meetings with the sales team. Handle customer enquiries and resolve any issues promptly and professionally. Support promotional activities and upsell products where appropriate. Use objection handling and negotiation skills to promote additional products to help customers. Collaborate with team members to achieve sales targets and enhance customer satisfaction. Profile A successful Sales Advisor should have: Previous experience in a customer service or sales setting role. Strong communication and interpersonal skills to engage with customers effectively. A positive attitude and a proactive approach to problem-solving. Ability to work as part of a team and independently as required. Attention to detail and the ability to manage multiple tasks efficiently. Job Offer Weekly pay. Temp to perm opportunity. Free on-site parking.
Apr 08, 2026
Seasonal
The role of Sales Advisor involves providing exceptional customer service and assisting customers with their enquires, generating sales meeting for sales operatives. Client Details This opportunity is with a fantastic organisation that prides itself on offering quality service to its customers. The is dedicated to delivering excellent service to its customers. Description Handling inbound queries and providing updates to the customer. Making outbound calls (no cold calling) to existing customers qualifying leads and booking sales meetings with the sales team. Handle customer enquiries and resolve any issues promptly and professionally. Support promotional activities and upsell products where appropriate. Use objection handling and negotiation skills to promote additional products to help customers. Collaborate with team members to achieve sales targets and enhance customer satisfaction. Profile A successful Sales Advisor should have: Previous experience in a customer service or sales setting role. Strong communication and interpersonal skills to engage with customers effectively. A positive attitude and a proactive approach to problem-solving. Ability to work as part of a team and independently as required. Attention to detail and the ability to manage multiple tasks efficiently. Job Offer Weekly pay. Temp to perm opportunity. Free on-site parking.
