Job Title: Sales & Customer Service Representative Location: Formby Salary : 25,877 - 27,515 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 12:30pm The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner We are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry Experience Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply : We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered.
Feb 07, 2026
Full time
Job Title: Sales & Customer Service Representative Location: Formby Salary : 25,877 - 27,515 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 12:30pm The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner We are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry Experience Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply : We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered.
Customer Service Advisor Hybrid Working Location: Warwick, Warwickshire (Free parking + near Warwick Parkway station) Salary: £24,576 + Benefits Job Type: Full-time, Permanent Are you an experienced Customer Service Advisor, Call Centre Advisor, Contact Centre Agent or Customer Support Administrator looking for a Monday Friday role with hybrid working and no weekends? We re recruiting for an established company in Warwick, offering an opportunity for someone with customer service, retail, hospitality, administration or office-based experience, who wants stability, progression and work-life balance. Key Benefits for the successful Customer Service Advisor Hybrid working available 2 days WFH after completion of training Modern office environment BUPA healthcare and Medicash plan Death in Service & Critical Illness Cover Employee discounts & social events Customer Service Advisor duties Handle inbound and outbound calls Respond to customer enquiries via phone, email, live chat and web Provide high-quality customer support and customer experience Update systems and complete administration/data entry tasks Work as part of a busy customer service team/contact centre Skills and experience required to be successful as a Customer Service Advisor Previous customer service experience (contact centre, retail, hospitality, office admin, healthcare or similar) Strong communication and listening skills Good IT skills (Microsoft Office, CRM systems, data entry) Positive attitude and team player Ability to work in a fast-paced environment Job titles this role could suit Customer Service Advisor Customer Support Advisor Call Centre Advisor Contact Centre Agent Client Services Advisor Customer Experience Advisor Office Administrator Helpdesk Advisor If you re searching for a hybrid customer service job in Warwick with great benefits and long-term progression, apply today.
Feb 06, 2026
Full time
Customer Service Advisor Hybrid Working Location: Warwick, Warwickshire (Free parking + near Warwick Parkway station) Salary: £24,576 + Benefits Job Type: Full-time, Permanent Are you an experienced Customer Service Advisor, Call Centre Advisor, Contact Centre Agent or Customer Support Administrator looking for a Monday Friday role with hybrid working and no weekends? We re recruiting for an established company in Warwick, offering an opportunity for someone with customer service, retail, hospitality, administration or office-based experience, who wants stability, progression and work-life balance. Key Benefits for the successful Customer Service Advisor Hybrid working available 2 days WFH after completion of training Modern office environment BUPA healthcare and Medicash plan Death in Service & Critical Illness Cover Employee discounts & social events Customer Service Advisor duties Handle inbound and outbound calls Respond to customer enquiries via phone, email, live chat and web Provide high-quality customer support and customer experience Update systems and complete administration/data entry tasks Work as part of a busy customer service team/contact centre Skills and experience required to be successful as a Customer Service Advisor Previous customer service experience (contact centre, retail, hospitality, office admin, healthcare or similar) Strong communication and listening skills Good IT skills (Microsoft Office, CRM systems, data entry) Positive attitude and team player Ability to work in a fast-paced environment Job titles this role could suit Customer Service Advisor Customer Support Advisor Call Centre Advisor Contact Centre Agent Client Services Advisor Customer Experience Advisor Office Administrator Helpdesk Advisor If you re searching for a hybrid customer service job in Warwick with great benefits and long-term progression, apply today.
Job Title: Call Advisor Salary: £24,000 (Full-Time, Permanent, 35 hours) Location: Liverpool City Centre (Office based) Shifts: Flexibility to work shift patterns between the hours of 9am and 8pm and work occasional weekends. Are you experienced in call centres, with a knack for customer service and an interest in claims? We are hiring a Call Advisor to join a thriving, fast-paced legal firm at its Liverpool City Centre head office. As a Call Advisor, you will play a key role in reviewing and helping clients through claim enquiries and clearly explaining our terms, conditions, fees, and funding options. This is a fantastic opportunity to work in a dynamic environment where you can leverage your call centre experience and gain exposure to a fantastic company. What You ll Do: Handle inbound calls and client correspondence, providing support and guidance. Review new cases and determine their suitability for litigation. Assist clients with claim inquiries over the phone and online. Clearly explain company terms, conditions, and fees with a professional touch. Work closely with internal teams to keep claims moving forward. Ensure all client interactions adhere to legal requirements and quality standards. Track and document all interactions following Standard Operating Procedures. Key Skills We re Looking For: Prior experience in a call centre or customer service setting. Familiarity with call centre claims departments or financial services (desirable but not essential). Excellent phone and data entry skills, with a keen eye for detail. Proficiency with claims management or contact centre systems (preferred). Ability to handle client communications professionally, both written and verbal. Benefits: Christmas closure & Birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff Referral Bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Feb 06, 2026
Full time
Job Title: Call Advisor Salary: £24,000 (Full-Time, Permanent, 35 hours) Location: Liverpool City Centre (Office based) Shifts: Flexibility to work shift patterns between the hours of 9am and 8pm and work occasional weekends. Are you experienced in call centres, with a knack for customer service and an interest in claims? We are hiring a Call Advisor to join a thriving, fast-paced legal firm at its Liverpool City Centre head office. As a Call Advisor, you will play a key role in reviewing and helping clients through claim enquiries and clearly explaining our terms, conditions, fees, and funding options. This is a fantastic opportunity to work in a dynamic environment where you can leverage your call centre experience and gain exposure to a fantastic company. What You ll Do: Handle inbound calls and client correspondence, providing support and guidance. Review new cases and determine their suitability for litigation. Assist clients with claim inquiries over the phone and online. Clearly explain company terms, conditions, and fees with a professional touch. Work closely with internal teams to keep claims moving forward. Ensure all client interactions adhere to legal requirements and quality standards. Track and document all interactions following Standard Operating Procedures. Key Skills We re Looking For: Prior experience in a call centre or customer service setting. Familiarity with call centre claims departments or financial services (desirable but not essential). Excellent phone and data entry skills, with a keen eye for detail. Proficiency with claims management or contact centre systems (preferred). Ability to handle client communications professionally, both written and verbal. Benefits: Christmas closure & Birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff Referral Bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Job Title: Call Centre Advisor Salary: £24,000 (Full-Time, Permanent, 35 hours) Location: Liverpool City Centre (Office based) Shifts: Flexibility to work shift patterns between the hours of 9am and 8pm and work occasional weekends. Are you experienced in call centres, with a knack for customer service and an interest in claims? We are hiring a Call Centre Advisor to join a busy call centre operations at its Liverpool City Centre head office. As a Call Centre Advisor, you will play a key role in reviewing and helping clients through claim enquiries and clearly explaining their terms, conditions, fees, and funding options. This is a fantastic opportunity to work in a dynamic environment where you can leverage your call centre experience and gain exposure to a fantastic company. What You ll Do: Handle inbound calls and client correspondence, providing support and guidance. Review new cases and determine their suitability for litigation. Assist clients with claim inquiries over the phone and online. Clearly explain company terms, conditions, and fees with a professional touch. Work closely with internal teams to keep claims moving forward. Ensure all client interactions adhere to legal requirements and quality standards. Track and document all interactions following Standard Operating Procedures. Key Skills We re Looking For: Prior experience in a call centre or customer service setting. Familiarity with call centre claims departments or financial services (desirable but not essential). Excellent phone and data entry skills, with a keen eye for detail. Proficiency with claims management or contact centre systems (preferred). Ability to handle client communications professionally, both written and verbal. Benefits: Christmas closure & Birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff Referral Bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Feb 06, 2026
Full time
Job Title: Call Centre Advisor Salary: £24,000 (Full-Time, Permanent, 35 hours) Location: Liverpool City Centre (Office based) Shifts: Flexibility to work shift patterns between the hours of 9am and 8pm and work occasional weekends. Are you experienced in call centres, with a knack for customer service and an interest in claims? We are hiring a Call Centre Advisor to join a busy call centre operations at its Liverpool City Centre head office. As a Call Centre Advisor, you will play a key role in reviewing and helping clients through claim enquiries and clearly explaining their terms, conditions, fees, and funding options. This is a fantastic opportunity to work in a dynamic environment where you can leverage your call centre experience and gain exposure to a fantastic company. What You ll Do: Handle inbound calls and client correspondence, providing support and guidance. Review new cases and determine their suitability for litigation. Assist clients with claim inquiries over the phone and online. Clearly explain company terms, conditions, and fees with a professional touch. Work closely with internal teams to keep claims moving forward. Ensure all client interactions adhere to legal requirements and quality standards. Track and document all interactions following Standard Operating Procedures. Key Skills We re Looking For: Prior experience in a call centre or customer service setting. Familiarity with call centre claims departments or financial services (desirable but not essential). Excellent phone and data entry skills, with a keen eye for detail. Proficiency with claims management or contact centre systems (preferred). Ability to handle client communications professionally, both written and verbal. Benefits: Christmas closure & Birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff Referral Bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Our client based in Woking are seeking a Customer Service Advisor to join their busy team! This role is temp with the opportunity to move on to a permanent contract. You will be first point of contact for customers and provide advice and guidance on products. This role requires someone with excellent customer service skills and experience working in a similar role. Duties: Handle inbound calls from existing customers Building rapport with customers over the phone Troubleshooting technical issues Manage customer complaints when required Update CRM system on a daily basis Handle calls as quickly and efficiently as possible Experience: Excellent communication skills, both written and verbal Strong attention to detail Previous phone-based customer service experience Experience using a CRM software would be advantageous Positive attitude with customers and colleagues Please apply for a chance to be considered!
Feb 06, 2026
Seasonal
Our client based in Woking are seeking a Customer Service Advisor to join their busy team! This role is temp with the opportunity to move on to a permanent contract. You will be first point of contact for customers and provide advice and guidance on products. This role requires someone with excellent customer service skills and experience working in a similar role. Duties: Handle inbound calls from existing customers Building rapport with customers over the phone Troubleshooting technical issues Manage customer complaints when required Update CRM system on a daily basis Handle calls as quickly and efficiently as possible Experience: Excellent communication skills, both written and verbal Strong attention to detail Previous phone-based customer service experience Experience using a CRM software would be advantageous Positive attitude with customers and colleagues Please apply for a chance to be considered!
Job title: Medical Customer Advisor Location: Southampton SO32 Hours : 08:00-18:00 Mon-Fri (hours may vary depending on deliveries) Pay Rate: £25,397 gap personnel who are operating as an employment business are currently recruiting on behalf of our client for 2 Medical Customer Advisor for a company based in Southampton, SO32 The position is ongoing with a possibility a permanent contract for suitable candidates. We are offering excellent opportunities to work within the Medical Customer Service department for a medical company based in Southampton. Our client offers ongoing work, with training and development in a fantastic up-to-date facility with excellent progression opportunities within the business. The purpose of the role is To work with the Medical Customer Service team managing calls and emails from Customers, Clients and GP s. To ensure information is taken correctly and entered on to computer systems safely and securely. Duties will include Monday to Friday 08:00-17:00 (hours may vary depending on deliveries) Office environment Small branch / pharmacy Taking in deliveries, sorting stock in to warehouse/back room MUST have good customer service, able to work independently Call handling chasing invoice, customer queries, communicating with healthcare professionals Computer literate emails, data entry, working on internal systems (Training provided, most will be remote learning with another person from another branch) Trail day looking to do trail day with candidates before putting them through training as this is a cost to the business Handling large outbound calls to surgeries to request outstanding prescriptions for orders we have provided to our patients. Handling inbound calls from surgeries calling in to query outstanding prescriptions and orders raised. To escalate to TM any concerns of outstanding orders where a prescription may not be received due to the GP declining to prescribe for a number of reasons. To confidently challenge any push back from a surgery when stating prescriptions have already been issued, but we haven t received them. To arrange collections of stock delivered where a prescription will not be issued. To ensure prescriptions are being issued for the full product quantity and correct code as per the order raised. To stop orders being delivered if surgery raises concerns that a prescription will not be issued. To raise credits for orders where a prescription will not be issued, and a collection is not possible. To contact patients if the GP is querying the order raised and they need further clarification. To work well alongside patient advisors to be able to query why certain products or quantities have been added, to support in getting a prescription. To be able to redeem when an NHS smartcard is available for them. Your experience Full training provided however we are looking for candidates with a previous experience in customer service or medical background KPI driven Punctual Please note there is a 1 week training period which will take place in Liverpool, all expenses, travel and hotel is paid for. Benefits of working for us Weekly pay 28 days accrued holidays for the year Immediate starts Temp to Perm roles available Investment in training and development Progression opportunities within the business Pension contributions Interested candidates can send their CV to (url removed) or (url removed) today!
Feb 06, 2026
Seasonal
Job title: Medical Customer Advisor Location: Southampton SO32 Hours : 08:00-18:00 Mon-Fri (hours may vary depending on deliveries) Pay Rate: £25,397 gap personnel who are operating as an employment business are currently recruiting on behalf of our client for 2 Medical Customer Advisor for a company based in Southampton, SO32 The position is ongoing with a possibility a permanent contract for suitable candidates. We are offering excellent opportunities to work within the Medical Customer Service department for a medical company based in Southampton. Our client offers ongoing work, with training and development in a fantastic up-to-date facility with excellent progression opportunities within the business. The purpose of the role is To work with the Medical Customer Service team managing calls and emails from Customers, Clients and GP s. To ensure information is taken correctly and entered on to computer systems safely and securely. Duties will include Monday to Friday 08:00-17:00 (hours may vary depending on deliveries) Office environment Small branch / pharmacy Taking in deliveries, sorting stock in to warehouse/back room MUST have good customer service, able to work independently Call handling chasing invoice, customer queries, communicating with healthcare professionals Computer literate emails, data entry, working on internal systems (Training provided, most will be remote learning with another person from another branch) Trail day looking to do trail day with candidates before putting them through training as this is a cost to the business Handling large outbound calls to surgeries to request outstanding prescriptions for orders we have provided to our patients. Handling inbound calls from surgeries calling in to query outstanding prescriptions and orders raised. To escalate to TM any concerns of outstanding orders where a prescription may not be received due to the GP declining to prescribe for a number of reasons. To confidently challenge any push back from a surgery when stating prescriptions have already been issued, but we haven t received them. To arrange collections of stock delivered where a prescription will not be issued. To ensure prescriptions are being issued for the full product quantity and correct code as per the order raised. To stop orders being delivered if surgery raises concerns that a prescription will not be issued. To raise credits for orders where a prescription will not be issued, and a collection is not possible. To contact patients if the GP is querying the order raised and they need further clarification. To work well alongside patient advisors to be able to query why certain products or quantities have been added, to support in getting a prescription. To be able to redeem when an NHS smartcard is available for them. Your experience Full training provided however we are looking for candidates with a previous experience in customer service or medical background KPI driven Punctual Please note there is a 1 week training period which will take place in Liverpool, all expenses, travel and hotel is paid for. Benefits of working for us Weekly pay 28 days accrued holidays for the year Immediate starts Temp to Perm roles available Investment in training and development Progression opportunities within the business Pension contributions Interested candidates can send their CV to (url removed) or (url removed) today!
Sales Coordinator (Fenestration / Garage Doors) 28,000 - 30,000 + Training + Progression + Monthly Target Bonuses + Pension + Company Benefits Crawley Are you a Sales Coordinator or Technical Sales Advisor from a construction or trade supply background, looking to join a well-established company who will provide full training, long-term stability, and progression within the business? On offer is the opportunity to become a key member of the internal sales team, supporting commercial and domestic door and garage door projects across the South East and London. You will handle B2B enquiries, pricing, order processing, and customer support for a wide range of products including garage doors, automation, accessories, and spare parts. This company is a long-established distributor and installer within the doors industry, supplying specialist installers, developers, and builders' merchants. With over 40 years' industry presence, they are known for their product knowledge, customer service, and supportive team culture. This role would suit a Sales Coordinator / Sales Advisor with experience in a sales or office-based role, looking to develop technical product knowledge within a stable and growing business. The Role: Handling inbound B2B sales enquiries via phone and email Providing sales and technical product support on garage doors, automation, accessories, and spares Preparing quotations and processing customer orders Working closely with internal and external sales teams to maximise opportunities Updating internal systems and CRM / order processing software General administrative support and contribution to sales meetings The Person: Experience in a sales, sales support, or office-based role Full UK driving licence If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH23310 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Feb 06, 2026
Full time
Sales Coordinator (Fenestration / Garage Doors) 28,000 - 30,000 + Training + Progression + Monthly Target Bonuses + Pension + Company Benefits Crawley Are you a Sales Coordinator or Technical Sales Advisor from a construction or trade supply background, looking to join a well-established company who will provide full training, long-term stability, and progression within the business? On offer is the opportunity to become a key member of the internal sales team, supporting commercial and domestic door and garage door projects across the South East and London. You will handle B2B enquiries, pricing, order processing, and customer support for a wide range of products including garage doors, automation, accessories, and spare parts. This company is a long-established distributor and installer within the doors industry, supplying specialist installers, developers, and builders' merchants. With over 40 years' industry presence, they are known for their product knowledge, customer service, and supportive team culture. This role would suit a Sales Coordinator / Sales Advisor with experience in a sales or office-based role, looking to develop technical product knowledge within a stable and growing business. The Role: Handling inbound B2B sales enquiries via phone and email Providing sales and technical product support on garage doors, automation, accessories, and spares Preparing quotations and processing customer orders Working closely with internal and external sales teams to maximise opportunities Updating internal systems and CRM / order processing software General administrative support and contribution to sales meetings The Person: Experience in a sales, sales support, or office-based role Full UK driving licence If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH23310 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Customer Service Advisor 24,500 basic + great benefits for local employer Redhill Our client is looking for individuals to join their busy inbound customer service department. Do you have a min of 6 months experience of working in an inbound call centre? Would you be happy handling inbound calls as well as live chat and website enquiries? Are you keen to join a friendly, social and positive team? The Individual: Friendly, confident and outgoing Enthusiastic and keen to learn Confident communicator, happy to be on the phone Team orientated IT savvy Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15378
Feb 06, 2026
Full time
Customer Service Advisor 24,500 basic + great benefits for local employer Redhill Our client is looking for individuals to join their busy inbound customer service department. Do you have a min of 6 months experience of working in an inbound call centre? Would you be happy handling inbound calls as well as live chat and website enquiries? Are you keen to join a friendly, social and positive team? The Individual: Friendly, confident and outgoing Enthusiastic and keen to learn Confident communicator, happy to be on the phone Team orientated IT savvy Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15378
Your Office & PA are currently looking for a Telephone Receptionist to join our vibrant and dedicated team in Runcorn, Cheshire. This is a permanent part-time position offering a competitive salary and the opportunity to work in a friendly, fast-paced environment, with opportunity for homeworking. At Your Office & PA , we specialise in providing professional telephone answering, virtual reception, and PA services to ensure our customers never miss a business opportunity due to a missed call. We are proud to support businesses by delivering seamless, top-quality service with a personal touch. This role primarily involves afternoon and evening shifts, with flexible working hours available between 11:45 to 19:00 Monday to Friday and 09:00 to 14:00 Saturday. What you will be doing as our Telephone Receptionist: As a Telephone Receptionist , you will play a key role in ensuring exceptional customer service and representing the company in a professional manner at all times by: Professionally handling inbound calls for a variety of different companies. Accurately recording details and promptly relaying messages. Managing a diverse range of enquiries with efficiency and professionalism. Making outbound calls when required. Keeping up to date with new customers and information. Using and maintaining Your office & PA s database system. Complete any other duties and tasks requested in line with business needs. What we are looking for in our Telephone Receptionist: We are seeking highly motivated candidates who excel in communication and thrive in a dynamic setting. Key skills and attributes include: Experience: Handling inbound and outbound calls at a high call volume, with the ability to use own initiative. Professional telephone manner : A confident, polished and courteous approach to customer interactions. Attention to detail : Strong listening skills with the ability to accurately capture and relay information. Tech-savviness : Proficiency in computer use, including fast and accurate keyboard and typing skills. Adaptability : Comfort working in a high-energy environment with the ability to multitask and manage varied queries. A good level of spelling and grammar : Essential for accurate message recording and communication. Excellent timekeeping and attendance : A reliable and punctual approach to work. Proven customer service skills and experience : Previous roles in customer service, reception, or inbound call handling are highly desirable. This is not your typical call centre job. It s a role where every interaction counts, requiring empathy, precision, and professionalism. Why Join Us? A collaborative, supportive team environment. The chance to work with a wide range of businesses and industries. Flexible working hours between 11:45-19:00 (Monday to Friday) and 09:00-14:00 (Saturday) , working hours to be discussed at the interview stage. Opportunity to work from home once your training is complete. If you have experience as a Telephone Receptionist , Virtual Receptionist , Inbound Call Handler , or Customer Service Advisor , we d love to hear from you. Join Your Office & PA and become part of a team that values professionalism, teamwork, and exceptional service. Ready to take the next step in your career? Apply today to make an impact in a role that truly makes a difference for businesses. So, if you feel you have the skills and experience to join our team as our new Telephone Receptionist , then why not click apply today! We d love to hear from you!
Feb 06, 2026
Full time
Your Office & PA are currently looking for a Telephone Receptionist to join our vibrant and dedicated team in Runcorn, Cheshire. This is a permanent part-time position offering a competitive salary and the opportunity to work in a friendly, fast-paced environment, with opportunity for homeworking. At Your Office & PA , we specialise in providing professional telephone answering, virtual reception, and PA services to ensure our customers never miss a business opportunity due to a missed call. We are proud to support businesses by delivering seamless, top-quality service with a personal touch. This role primarily involves afternoon and evening shifts, with flexible working hours available between 11:45 to 19:00 Monday to Friday and 09:00 to 14:00 Saturday. What you will be doing as our Telephone Receptionist: As a Telephone Receptionist , you will play a key role in ensuring exceptional customer service and representing the company in a professional manner at all times by: Professionally handling inbound calls for a variety of different companies. Accurately recording details and promptly relaying messages. Managing a diverse range of enquiries with efficiency and professionalism. Making outbound calls when required. Keeping up to date with new customers and information. Using and maintaining Your office & PA s database system. Complete any other duties and tasks requested in line with business needs. What we are looking for in our Telephone Receptionist: We are seeking highly motivated candidates who excel in communication and thrive in a dynamic setting. Key skills and attributes include: Experience: Handling inbound and outbound calls at a high call volume, with the ability to use own initiative. Professional telephone manner : A confident, polished and courteous approach to customer interactions. Attention to detail : Strong listening skills with the ability to accurately capture and relay information. Tech-savviness : Proficiency in computer use, including fast and accurate keyboard and typing skills. Adaptability : Comfort working in a high-energy environment with the ability to multitask and manage varied queries. A good level of spelling and grammar : Essential for accurate message recording and communication. Excellent timekeeping and attendance : A reliable and punctual approach to work. Proven customer service skills and experience : Previous roles in customer service, reception, or inbound call handling are highly desirable. This is not your typical call centre job. It s a role where every interaction counts, requiring empathy, precision, and professionalism. Why Join Us? A collaborative, supportive team environment. The chance to work with a wide range of businesses and industries. Flexible working hours between 11:45-19:00 (Monday to Friday) and 09:00-14:00 (Saturday) , working hours to be discussed at the interview stage. Opportunity to work from home once your training is complete. If you have experience as a Telephone Receptionist , Virtual Receptionist , Inbound Call Handler , or Customer Service Advisor , we d love to hear from you. Join Your Office & PA and become part of a team that values professionalism, teamwork, and exceptional service. Ready to take the next step in your career? Apply today to make an impact in a role that truly makes a difference for businesses. So, if you feel you have the skills and experience to join our team as our new Telephone Receptionist , then why not click apply today! We d love to hear from you!
Customer Service Advisor HOME WORKING Must live in Leeds & must be able to travel to Morley for the first day Role Profile: Hourly Rate: £12.21ph- Paid Weekly Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm; Paid Training: Full time training 9am - 5pm Role Overview: We are looking for confident, energetic individuals for a Customer Service role in the Leeds area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth. Responsibilities: Build rapport with customers in a consultative manner Listen to the customers needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides Ensure all administration is completed accurately Customer Service Experience is required for this position. If you are interested, please apply now or send your CV to (url removed) Please do not call the local branch
Feb 06, 2026
Seasonal
Customer Service Advisor HOME WORKING Must live in Leeds & must be able to travel to Morley for the first day Role Profile: Hourly Rate: £12.21ph- Paid Weekly Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm; Paid Training: Full time training 9am - 5pm Role Overview: We are looking for confident, energetic individuals for a Customer Service role in the Leeds area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth. Responsibilities: Build rapport with customers in a consultative manner Listen to the customers needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides Ensure all administration is completed accurately Customer Service Experience is required for this position. If you are interested, please apply now or send your CV to (url removed) Please do not call the local branch
Customer Experience Advisor Salary: Competitive salary Hours: 40 hours per week Monday to Friday 8:30-17: 00 Location: Cannock Duration: Temporary - Ongoing contract When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What will you be doing? The difference you'll make: Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs. Building strong relationships with both internal and external customers to ensure we deliver the best service. Constantly seeking ways to improve the customer experience and resolve any challenges they may face. Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality. Supporting the business by promoting Veolia's products and services to our customers. Embracing a curious and proactive attitude to continuously develop our knowledge and skills. Working collaboratively with other teams to deliver timely resolutions for our customers. Bringing your best selves to work every day to achieve targeted growth and provide exceptional service. What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. What you'll bring: Proven Ability to put the customer first, whether it's face to face or on the phone. An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication. Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach. Use strong planning and organisational skills to deliver excellent service. Show great interpersonal skills and pay attention to detail in everything we do. Be proactive, adaptable, and always willing to go the extra mile for our customers. Have a passion for personal and professional growth, and a commitment to exceeding expectations. Be open to a broad range of activities and able to adapt to changing business needs. Good attention to detail, speed of typing, and a friendly telephone manner are essential. A basic understanding of business finance and customer profitability is important. Be proficient in using Google Office Applications and able to learn new systems quickly. Take initiative and have a genuine interest in going above and beyond for customers. Possess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5 GCSEs grade C or above including Maths and English. Have the right to work in the UK. What we can offer you: 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 06, 2026
Seasonal
Customer Experience Advisor Salary: Competitive salary Hours: 40 hours per week Monday to Friday 8:30-17: 00 Location: Cannock Duration: Temporary - Ongoing contract When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What will you be doing? The difference you'll make: Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs. Building strong relationships with both internal and external customers to ensure we deliver the best service. Constantly seeking ways to improve the customer experience and resolve any challenges they may face. Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality. Supporting the business by promoting Veolia's products and services to our customers. Embracing a curious and proactive attitude to continuously develop our knowledge and skills. Working collaboratively with other teams to deliver timely resolutions for our customers. Bringing your best selves to work every day to achieve targeted growth and provide exceptional service. What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. What you'll bring: Proven Ability to put the customer first, whether it's face to face or on the phone. An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication. Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach. Use strong planning and organisational skills to deliver excellent service. Show great interpersonal skills and pay attention to detail in everything we do. Be proactive, adaptable, and always willing to go the extra mile for our customers. Have a passion for personal and professional growth, and a commitment to exceeding expectations. Be open to a broad range of activities and able to adapt to changing business needs. Good attention to detail, speed of typing, and a friendly telephone manner are essential. A basic understanding of business finance and customer profitability is important. Be proficient in using Google Office Applications and able to learn new systems quickly. Take initiative and have a genuine interest in going above and beyond for customers. Possess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5 GCSEs grade C or above including Maths and English. Have the right to work in the UK. What we can offer you: 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Customer Service Advisor- Rate- 12.21 per hour Location- Epsom Hours - 37.5 hours Mnnday to Froday Length of assignment - 12 weeks- Possible perm offer after 12 weeks Start date - 9th Febuary 2026 We are seeking fantastic customer service candidates for a client of ours based in central Epsom during a busy summer period! The position will involve taking inbound calls from members of the public regarding their membership, changing details and general enquiries. You will also be trained on web chat, email and social media enquiries, so your ability to compose professional written text is essential. You will have some experience within a customer service environment, be it another inbound call position, hospitality, or retail. If you are looking to make a move into a position where you build rapport and trust, then this is the one for you. Please apply today! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Feb 05, 2026
Seasonal
Customer Service Advisor- Rate- 12.21 per hour Location- Epsom Hours - 37.5 hours Mnnday to Froday Length of assignment - 12 weeks- Possible perm offer after 12 weeks Start date - 9th Febuary 2026 We are seeking fantastic customer service candidates for a client of ours based in central Epsom during a busy summer period! The position will involve taking inbound calls from members of the public regarding their membership, changing details and general enquiries. You will also be trained on web chat, email and social media enquiries, so your ability to compose professional written text is essential. You will have some experience within a customer service environment, be it another inbound call position, hospitality, or retail. If you are looking to make a move into a position where you build rapport and trust, then this is the one for you. Please apply today! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Sewell Wallis is excited to be partnering with an industry leading West Yorkshire company based in LS12. A fantastic opportunity has arisen for a Customer Service Advisor to join a supportive and friendly team. The Customer Service Advisor sits within a close-knit environment where collaboration and teamwork are key. While the operation is small and family-friendly locally, it forms part of a wider international group, offering the stability and benefits of a large organisation while maintaining a personal, people-focused approach. What will you be doing? Delivering exceptional customer service over the phone and via email. Handling inbound calls from customers and technicians. Managing enquiries through dedicated customer service mailboxes. Booking and planning repairs using internal systems. Liaising with the Planning Team and Regional Managers to resolve queries. Logging and investigating complaints on the complaints database. Providing quotations for private repair requests. What skills are we looking for? Experienced in delivering excellent customer service via phone and email. Strong listening and communication skills. Highly organised with strong attention to detail and the ability to multitask and manage priorities. Confident with computer systems. A team player with empathy and problem-solving ability. What's in it for you? Flexible home and office working Free on-site parking Apply below or for more information, contact Emma Johnsen. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Feb 05, 2026
Seasonal
Sewell Wallis is excited to be partnering with an industry leading West Yorkshire company based in LS12. A fantastic opportunity has arisen for a Customer Service Advisor to join a supportive and friendly team. The Customer Service Advisor sits within a close-knit environment where collaboration and teamwork are key. While the operation is small and family-friendly locally, it forms part of a wider international group, offering the stability and benefits of a large organisation while maintaining a personal, people-focused approach. What will you be doing? Delivering exceptional customer service over the phone and via email. Handling inbound calls from customers and technicians. Managing enquiries through dedicated customer service mailboxes. Booking and planning repairs using internal systems. Liaising with the Planning Team and Regional Managers to resolve queries. Logging and investigating complaints on the complaints database. Providing quotations for private repair requests. What skills are we looking for? Experienced in delivering excellent customer service via phone and email. Strong listening and communication skills. Highly organised with strong attention to detail and the ability to multitask and manage priorities. Confident with computer systems. A team player with empathy and problem-solving ability. What's in it for you? Flexible home and office working Free on-site parking Apply below or for more information, contact Emma Johnsen. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Customer Service Advisor Edinburgh Monday - Friday, 9am - 5pm 13 per hour Temporary Contract Do you have a passion for helping people? Are you motivated by solving problems and providing an exceptional customer experience? If you're enthusiastic, adaptable, and eager to learn, this could be the perfect opportunity for you! We are currently recruiting a Customer Service Advisor to join our client's busy customer service division. What Will You Be Doing? As a Customer Service Advisor, your responsibilities will include: Customer Interaction & Communication Handling a variety of inbound customer calls, providing clear and accurate information Making outbound follow up calls where required to resolve queries or provide updates Responding promptly and professionally to customer emails Building rapport with customers to deliver a positive and personalised experience Investigating customer queries and identifying suitable solutions Logging all customer interactions accurately within internal systems Taking ownership of issues through to resolution Escalating more complex matters to the relevant teams where necessary What We're Looking For We're seeking someone who brings: Excellent communication skills, both written and verbal The ability to build strong relationships and show empathy Strong analytical and logical thinking skills A proactive, solution focused mindset The ability to adapt well to change in a fast paced environment A real passion for learning, developing, and delivering great service High levels of determination, motivation, and drive to succeed Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Feb 05, 2026
Contractor
Customer Service Advisor Edinburgh Monday - Friday, 9am - 5pm 13 per hour Temporary Contract Do you have a passion for helping people? Are you motivated by solving problems and providing an exceptional customer experience? If you're enthusiastic, adaptable, and eager to learn, this could be the perfect opportunity for you! We are currently recruiting a Customer Service Advisor to join our client's busy customer service division. What Will You Be Doing? As a Customer Service Advisor, your responsibilities will include: Customer Interaction & Communication Handling a variety of inbound customer calls, providing clear and accurate information Making outbound follow up calls where required to resolve queries or provide updates Responding promptly and professionally to customer emails Building rapport with customers to deliver a positive and personalised experience Investigating customer queries and identifying suitable solutions Logging all customer interactions accurately within internal systems Taking ownership of issues through to resolution Escalating more complex matters to the relevant teams where necessary What We're Looking For We're seeking someone who brings: Excellent communication skills, both written and verbal The ability to build strong relationships and show empathy Strong analytical and logical thinking skills A proactive, solution focused mindset The ability to adapt well to change in a fast paced environment A real passion for learning, developing, and delivering great service High levels of determination, motivation, and drive to succeed Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Are you an exceptional communicator with a passion for delivering outstanding customer service? We're looking for a Customer Advisor to join our client's team in Glasgow! This is a fantastic opportunity to become part of a fast-paced, customer-focused business. While this role operates in a similar way to a contact centre, it's far from a traditional call centre environment. You'll handle inbound call across multiple divisions, deal with a wide range of customer queries, and confidently manage quick, transactional sales when required. This is a role for someone who's ready to hit the ground running. enjoys variety, and is keen to learn on the job in a busy commercial setting. If you're adaptable, switched on, and thrive in a role that keeps you on your toes, this could be an excellent next step. What you will get in your new role A competitive salary ranging from 28,000 to 32,000 per annum 5 days in office Monday to Friday shift pattern, week 1: Mon to Thu 8:00am-4:45pm, Fri 8:00am-3:45pm, week 2: Mon to Thu 8:45am-5:30pm, Fri 9:15am-5pm Employer contributory pension scheme Life Assurance Up to 25 days annual leave plus public holidays The option to buy up to 5 days additional leave Employee welfare fund (company funded social events Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Test) Good transport links Responsibilities in your new role as Customer Advisor - Contact Centre As a Customer Advisor, you'll be the central point of contact for our major and managed account customers, expertly co-ordinating all aspects of hires and sales across multiple divisions and with external suppliers. You will provide outstanding customer service, building strong relationships while managing high volumes of calls and emails, ensuring timely responses and accurate contract processing using the ERP system. Your role involves negotiating delivery times, sourcing essential equipment, understanding complex customer agreements, and identifying new opportunities. You'll work collaboratively with depots and suppliers, continuously monitoring enquiries, and keeping customers updated, all while maintaining precise records and escalating issues effectively to management. Your personality, experience and qualifications We're looking for a proactive, customer-facing individual who thrives in a fast-paced, contact-centre style environment. You'll have proven experience in a similar customer service, call centre, or office support role and be comfortable managing high volumes of customer interactions. Strong organisational skills and attention to detail are essential, particularly when processes contracts and working with ERP systems. You'll be a confident problem-solver with commercial awareness and a genuine commitment to delivering excellent customer experiences. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
Feb 05, 2026
Full time
Are you an exceptional communicator with a passion for delivering outstanding customer service? We're looking for a Customer Advisor to join our client's team in Glasgow! This is a fantastic opportunity to become part of a fast-paced, customer-focused business. While this role operates in a similar way to a contact centre, it's far from a traditional call centre environment. You'll handle inbound call across multiple divisions, deal with a wide range of customer queries, and confidently manage quick, transactional sales when required. This is a role for someone who's ready to hit the ground running. enjoys variety, and is keen to learn on the job in a busy commercial setting. If you're adaptable, switched on, and thrive in a role that keeps you on your toes, this could be an excellent next step. What you will get in your new role A competitive salary ranging from 28,000 to 32,000 per annum 5 days in office Monday to Friday shift pattern, week 1: Mon to Thu 8:00am-4:45pm, Fri 8:00am-3:45pm, week 2: Mon to Thu 8:45am-5:30pm, Fri 9:15am-5pm Employer contributory pension scheme Life Assurance Up to 25 days annual leave plus public holidays The option to buy up to 5 days additional leave Employee welfare fund (company funded social events Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Test) Good transport links Responsibilities in your new role as Customer Advisor - Contact Centre As a Customer Advisor, you'll be the central point of contact for our major and managed account customers, expertly co-ordinating all aspects of hires and sales across multiple divisions and with external suppliers. You will provide outstanding customer service, building strong relationships while managing high volumes of calls and emails, ensuring timely responses and accurate contract processing using the ERP system. Your role involves negotiating delivery times, sourcing essential equipment, understanding complex customer agreements, and identifying new opportunities. You'll work collaboratively with depots and suppliers, continuously monitoring enquiries, and keeping customers updated, all while maintaining precise records and escalating issues effectively to management. Your personality, experience and qualifications We're looking for a proactive, customer-facing individual who thrives in a fast-paced, contact-centre style environment. You'll have proven experience in a similar customer service, call centre, or office support role and be comfortable managing high volumes of customer interactions. Strong organisational skills and attention to detail are essential, particularly when processes contracts and working with ERP systems. You'll be a confident problem-solver with commercial awareness and a genuine commitment to delivering excellent customer experiences. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
Customer Service Advisor Leicestershire - Hybrid working £26,229.09 + Bonus 16th February Start Date Are you passionate about delivering exceptional customer service? Do you thrive in busy environments where every call counts? Would you like to join a forward-thinking company with excellent training and career development opportunities? The Company: ER Recruitment are working with a well-established, innovative business who pride themselves on delivering outstanding service to customers and businesses nationwide. They are expanding their team and want customer-focused individuals who enjoy working in a fast-paced environment where success is recognised and rewarded. Role & Responsibilities of the Customer Service Advisor: Manage a high volume of inbound customer calls and emails, providing clear and helpful responses Work towards daily call and performance targets Resolve queries relating to accounts, deliveries, billing, and pricing efficiently Prioritise and manage multiple tasks effectively in a busy office setting Record customer data accurately in the CRM system Collaborate and support colleagues to ensure the team delivers great service About You as the Customer Service Advisor: Experience working in a customer service or call centre environment Strong communication skills, both verbal and written, with the ability to negotiate and problem-solve Confident working with numbers and billing information Excellent organisational skills and attention to detail IT proficient, particularly with MS Office Positive, professional attitude with the drive to support both customers and team members Access to own vehicle and willingness to complete initial onsite training Benefits as the Customer Service Advisor: Hybrid working (2 days in the office, 3 from home) after initial month training Fantastic training from industry leaders Holiday 25 days plus bank holidays Bonus Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
Feb 05, 2026
Full time
Customer Service Advisor Leicestershire - Hybrid working £26,229.09 + Bonus 16th February Start Date Are you passionate about delivering exceptional customer service? Do you thrive in busy environments where every call counts? Would you like to join a forward-thinking company with excellent training and career development opportunities? The Company: ER Recruitment are working with a well-established, innovative business who pride themselves on delivering outstanding service to customers and businesses nationwide. They are expanding their team and want customer-focused individuals who enjoy working in a fast-paced environment where success is recognised and rewarded. Role & Responsibilities of the Customer Service Advisor: Manage a high volume of inbound customer calls and emails, providing clear and helpful responses Work towards daily call and performance targets Resolve queries relating to accounts, deliveries, billing, and pricing efficiently Prioritise and manage multiple tasks effectively in a busy office setting Record customer data accurately in the CRM system Collaborate and support colleagues to ensure the team delivers great service About You as the Customer Service Advisor: Experience working in a customer service or call centre environment Strong communication skills, both verbal and written, with the ability to negotiate and problem-solve Confident working with numbers and billing information Excellent organisational skills and attention to detail IT proficient, particularly with MS Office Positive, professional attitude with the drive to support both customers and team members Access to own vehicle and willingness to complete initial onsite training Benefits as the Customer Service Advisor: Hybrid working (2 days in the office, 3 from home) after initial month training Fantastic training from industry leaders Holiday 25 days plus bank holidays Bonus Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
Job title: Customer Claims Team Leader - Motor Claims Department: Customer Experience Location: Huddersfield Hours: 40 hours per week We're looking for a Customer Claims Team Leader - Motor Claims to be part of our success story. Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies. Great career development opportunities - grow with us. About the role A Customer Claims Team Leader - Motor Claims is responsible for the day-to-day management of the claims centre deployment team, overseeing the duties of Customer Service Advisors with an emphasis on proactive conversion and deployment of all repair opportunities. The role of the Customer Claims Team Leader - Motor Claims is to ensure all potential accident assistance related enquiries and repair instructions are converted into repairs and to subsequently deploy to the most suitable repairer and/or mobility provider, in accordance with the business and client SLAs. They are also responsible for ensuring that all system and data requirements are updated and maintained promptly. At all times, the Customer Services teams are responsible for delivering excellent customer services. Key responsibilities Ensuring the deployment of all repair instructions to the most appropriate and suitable repairer in accordance with workstream parameters and client SLAs. Identifying and converting opportunities to sell 'Avant repair services' to ensure repair opportunities are maximised. Ensuring all accident management claims are referred to agreed partners in line with targets and SLAs. Resource planning to ensure the deployment Team deliver business requirements. Delegation and distribution of workload to ensure client SLAs are achieved. Daily monitoring of all inbound calls, digital enquiries and repair instructions to ensure they are answered and actioned in accordance with client SLA's. Performance management of team members to deliver results. Implementation of training and progression plans to improve business and individual performance. Ensuring professional behaviour at all times in line with company guidelines. To implement best practice in delivering excellent customer services. To coach and mentor staff providing the relevant training as required. Adherence to Avant's Customer Service Advisor best practice guidance. Effective liaison with other departments in the business. To respond and resolve enquiries and problems related to claims. To assess problems, judging when to pass complex queries on to colleagues or managers. To respond to email enquiries from multiple sources and mailboxes. Undertaking general claims tasks and administration as required. Skills and experience At least two years' experience operating at a supervisory level or above within a claim's centre/call centre. Understanding of motor insurance processes and the end-to-end customer claims process. Problem-solving skills with the ability to adopt a logical approach to resolving problems. Previous experience within a Customer Services role. Proficiency in working to service levels and performance measures. Experience in a work environment that required collaboration across work groups. Escalation management. Excellent interpersonal and customer service skills. Excellent telephone and communication skills. Good listening skills. Good organisational and time management skills. The ability to work well under pressure. Good numeracy and literacy. The ability to prioritise and manage your own workload to meet business requirements. Experience of working towards deadlines and performance objectives. Basic knowledge of Microsoft Office packages. Additional (desirable) Knowledge of motor claims management and body repair. Proven experience of working within a technical claims' environment. Negotiation, questioning and decision making skills. Sound initiative and the ability to adapt quickly to different situations. A good eye for detail. Good report writing skills. Benefits 33 days holiday (including bank holidays) Personal health cash plan - claim back the cost of things like dentist and optical check ups Enhanced maternity / paternity / adoption / shared parental pay Life assurance: three times basic salary Free breakfasts and fruit Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better Values: Make it happen - Be accountable. Take the initiative, work fast, and do a great job. Strive for better - Be bold. Challenge the norm - make small improvements often. Win together - Be a team player. Win together, learn together, respect each other.
Feb 04, 2026
Full time
Job title: Customer Claims Team Leader - Motor Claims Department: Customer Experience Location: Huddersfield Hours: 40 hours per week We're looking for a Customer Claims Team Leader - Motor Claims to be part of our success story. Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies. Great career development opportunities - grow with us. About the role A Customer Claims Team Leader - Motor Claims is responsible for the day-to-day management of the claims centre deployment team, overseeing the duties of Customer Service Advisors with an emphasis on proactive conversion and deployment of all repair opportunities. The role of the Customer Claims Team Leader - Motor Claims is to ensure all potential accident assistance related enquiries and repair instructions are converted into repairs and to subsequently deploy to the most suitable repairer and/or mobility provider, in accordance with the business and client SLAs. They are also responsible for ensuring that all system and data requirements are updated and maintained promptly. At all times, the Customer Services teams are responsible for delivering excellent customer services. Key responsibilities Ensuring the deployment of all repair instructions to the most appropriate and suitable repairer in accordance with workstream parameters and client SLAs. Identifying and converting opportunities to sell 'Avant repair services' to ensure repair opportunities are maximised. Ensuring all accident management claims are referred to agreed partners in line with targets and SLAs. Resource planning to ensure the deployment Team deliver business requirements. Delegation and distribution of workload to ensure client SLAs are achieved. Daily monitoring of all inbound calls, digital enquiries and repair instructions to ensure they are answered and actioned in accordance with client SLA's. Performance management of team members to deliver results. Implementation of training and progression plans to improve business and individual performance. Ensuring professional behaviour at all times in line with company guidelines. To implement best practice in delivering excellent customer services. To coach and mentor staff providing the relevant training as required. Adherence to Avant's Customer Service Advisor best practice guidance. Effective liaison with other departments in the business. To respond and resolve enquiries and problems related to claims. To assess problems, judging when to pass complex queries on to colleagues or managers. To respond to email enquiries from multiple sources and mailboxes. Undertaking general claims tasks and administration as required. Skills and experience At least two years' experience operating at a supervisory level or above within a claim's centre/call centre. Understanding of motor insurance processes and the end-to-end customer claims process. Problem-solving skills with the ability to adopt a logical approach to resolving problems. Previous experience within a Customer Services role. Proficiency in working to service levels and performance measures. Experience in a work environment that required collaboration across work groups. Escalation management. Excellent interpersonal and customer service skills. Excellent telephone and communication skills. Good listening skills. Good organisational and time management skills. The ability to work well under pressure. Good numeracy and literacy. The ability to prioritise and manage your own workload to meet business requirements. Experience of working towards deadlines and performance objectives. Basic knowledge of Microsoft Office packages. Additional (desirable) Knowledge of motor claims management and body repair. Proven experience of working within a technical claims' environment. Negotiation, questioning and decision making skills. Sound initiative and the ability to adapt quickly to different situations. A good eye for detail. Good report writing skills. Benefits 33 days holiday (including bank holidays) Personal health cash plan - claim back the cost of things like dentist and optical check ups Enhanced maternity / paternity / adoption / shared parental pay Life assurance: three times basic salary Free breakfasts and fruit Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better Values: Make it happen - Be accountable. Take the initiative, work fast, and do a great job. Strive for better - Be bold. Challenge the norm - make small improvements often. Win together - Be a team player. Win together, learn together, respect each other.
Pro Staff Recruitment Ltd
Great Linford, Buckinghamshire
Customer Service Advisor Hybrid 2/3 split 13.94ph Shifts between 8 am -9 pm, including 1 weekend in 4 We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent timekeeping Professional and calm attitude when dealing with all customers, regardless of call difficulty Working Hours Full-time role working shifts between 8:00 am and 9:00 pm Rotating shift patterns worked in full-week blocks: 8:00 am 4:30 pm 9:00 am 5:30 pm 9:30 am 6:00 pm 12:30 pm 9:00 pm Ad-hoc weekend working (approximately one weekend per month ): Saturday: 9:00 am 5:00 pm Sunday: 10:00 am 4:00 pm During training, office-based, 5 days per week After training, hybrid working with home working on Monday and Friday If you like the sound of this role and you fit the above description, then we want to hear from you! Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the duties of the job role advertised. Please be advised that no terminology in this advert is intended to discriminate on the grounds of a person's religion, gender, race, colour, age, sexual orientation, disability, or marital status.
Feb 03, 2026
Seasonal
Customer Service Advisor Hybrid 2/3 split 13.94ph Shifts between 8 am -9 pm, including 1 weekend in 4 We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent timekeeping Professional and calm attitude when dealing with all customers, regardless of call difficulty Working Hours Full-time role working shifts between 8:00 am and 9:00 pm Rotating shift patterns worked in full-week blocks: 8:00 am 4:30 pm 9:00 am 5:30 pm 9:30 am 6:00 pm 12:30 pm 9:00 pm Ad-hoc weekend working (approximately one weekend per month ): Saturday: 9:00 am 5:00 pm Sunday: 10:00 am 4:00 pm During training, office-based, 5 days per week After training, hybrid working with home working on Monday and Friday If you like the sound of this role and you fit the above description, then we want to hear from you! Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the duties of the job role advertised. Please be advised that no terminology in this advert is intended to discriminate on the grounds of a person's religion, gender, race, colour, age, sexual orientation, disability, or marital status.
Customer Service Advisor Huntingdon Monday - Friday, 9.45am 6.00pm £24,310 per annum Permanent We re partnering with a well-established Huntingdon based company that s looking for a Customer Service Advisor to join their dedicated and growing team. This is a great opportunity for someone who thrives on delivering outstanding service, whether you re an experienced call handler or have a solid background in customer support. In this role, you ll be the friendly and professional voice of the business - the first point of contact for customers. You ll handle mainly inbound calls to assist with all enquires - your focus will be on ensuring every interaction leaves a positive impression. Responsibilities: Answer high volume of incoming calls efficiently and deliver an exceptional customer experience. Make outbound calls when required to follow up on enquiries or provide updates. Accurately record, update, and maintain customer details in internal systems. Handle and resolve customer queries where possible or refer to the right team. Follow company processes and compliance standards at all times. Contribute to a collaborative, positive team culture. Requirements: Previous experience in a call handling or customer service environment. Excellent communication skills, both verbal and written. Strong attention to detail and accurate data entry skills. Calm, empathetic, and professional approach under pressure. Confident using IT systems and quick to learn new software. A proactive, positive attitude and a strong team focus.
Feb 03, 2026
Full time
Customer Service Advisor Huntingdon Monday - Friday, 9.45am 6.00pm £24,310 per annum Permanent We re partnering with a well-established Huntingdon based company that s looking for a Customer Service Advisor to join their dedicated and growing team. This is a great opportunity for someone who thrives on delivering outstanding service, whether you re an experienced call handler or have a solid background in customer support. In this role, you ll be the friendly and professional voice of the business - the first point of contact for customers. You ll handle mainly inbound calls to assist with all enquires - your focus will be on ensuring every interaction leaves a positive impression. Responsibilities: Answer high volume of incoming calls efficiently and deliver an exceptional customer experience. Make outbound calls when required to follow up on enquiries or provide updates. Accurately record, update, and maintain customer details in internal systems. Handle and resolve customer queries where possible or refer to the right team. Follow company processes and compliance standards at all times. Contribute to a collaborative, positive team culture. Requirements: Previous experience in a call handling or customer service environment. Excellent communication skills, both verbal and written. Strong attention to detail and accurate data entry skills. Calm, empathetic, and professional approach under pressure. Confident using IT systems and quick to learn new software. A proactive, positive attitude and a strong team focus.
Customer Service Advisor Trafford Park 8am 4pm Mon Fri Hybrid, 2 3 Office Days Per Week We re looking for a confident and resilient Customer Service Advisor to join a team in Trafford Park initially on a temporary, ongoing basis. This role is ideal for someone with call centre experience and a calm, empathetic approach when dealing with challenging or frustrated customers. What you'll be doing: Answering inbound calls from homeowners regarding property updates and issues Handling high volumes of customer queries with professionalism and patience Managing and de-escalating calls from unhappy or concerned clients Providing clear and concise updates, logging information accurately Learning basic technical knowledge to help guide callers (full training provided) What we re looking for: Previous experience in a call centre or customer-facing role Confident communicator with a calm and composed phone manner Able to manage difficult conversations and turn them into positive experiences A proactive team player with strong attention to detail Comfortable with basic tech and willing to learn on the job The Details: £14.29 per hour (Paid weekly!) Location: Trafford Park (2 3 days per week in-office) Hours: 8:00am 4:00pm standard hours Monday to Friday + overtime (Flexibility to work hours, between 8 am 6 pm) Hybrid working after training If you re someone who thrives under pressure and takes pride in supporting customers through their queries, we d love to hear from you.
Feb 03, 2026
Seasonal
Customer Service Advisor Trafford Park 8am 4pm Mon Fri Hybrid, 2 3 Office Days Per Week We re looking for a confident and resilient Customer Service Advisor to join a team in Trafford Park initially on a temporary, ongoing basis. This role is ideal for someone with call centre experience and a calm, empathetic approach when dealing with challenging or frustrated customers. What you'll be doing: Answering inbound calls from homeowners regarding property updates and issues Handling high volumes of customer queries with professionalism and patience Managing and de-escalating calls from unhappy or concerned clients Providing clear and concise updates, logging information accurately Learning basic technical knowledge to help guide callers (full training provided) What we re looking for: Previous experience in a call centre or customer-facing role Confident communicator with a calm and composed phone manner Able to manage difficult conversations and turn them into positive experiences A proactive team player with strong attention to detail Comfortable with basic tech and willing to learn on the job The Details: £14.29 per hour (Paid weekly!) Location: Trafford Park (2 3 days per week in-office) Hours: 8:00am 4:00pm standard hours Monday to Friday + overtime (Flexibility to work hours, between 8 am 6 pm) Hybrid working after training If you re someone who thrives under pressure and takes pride in supporting customers through their queries, we d love to hear from you.
