Recruitment Solutions (North West) Ltd
Nottingham, Nottinghamshire
The Internal Sales Advisor is responsible for managing customer relationships, generating sales opportunities, and supporting the external sales team. This role focuses on handling inbound sales activities, providing product information, and ensuring excellent customer service to drive revenue growth. This role is fully office based Monday to Friday. Benefits for Sales Advisor £26,000 basic salary plus incentives and monthly bonus 25 days holiday plus bank holidays with the option to buy more Life assurance with the option to increase cover Health cash plan including everyday medical costs and access to a digital GP Confidential wellbeing support and counselling High street discounts across retail, travel, food and entertainment Early pay access of up to 20% of earned wages Optional dental and critical illness cover Pension scheme with 4% employer contribution, increasing to 6% after year one Key Responsibilities - Internal Sales Advisor Handle inbound sales enquiries via phone, email, and online channels Proactively contact existing and potential customers to generate sales Build and maintain strong customer relationships Provide accurate product/service information and pricing Prepare quotes, process orders, and follow up on leads Support external sales representatives with administrative tasks Maintain and update CRM systems with customer interactions Identify upselling and cross-selling opportunities Meet or exceed individual and team sales targets Resolve customer queries and issues promptly and professionally Skills - Internal Sales Advisor Ability to work both independently and as part of a team Target-driven with a proactive attitude Proficiency in CRM systems and Microsoft Office Good organisational and time management skills Ability to build rapport quickly with customers Excellent telephone manner Strong communication and interpersonal skills Previous experience in a sales, customer service, or call centre role The Sales Advisor role would suit someone who enjoys speaking with customers, building rapport and being rewarded for performance. Disclaimer Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.
Apr 16, 2026
Full time
The Internal Sales Advisor is responsible for managing customer relationships, generating sales opportunities, and supporting the external sales team. This role focuses on handling inbound sales activities, providing product information, and ensuring excellent customer service to drive revenue growth. This role is fully office based Monday to Friday. Benefits for Sales Advisor £26,000 basic salary plus incentives and monthly bonus 25 days holiday plus bank holidays with the option to buy more Life assurance with the option to increase cover Health cash plan including everyday medical costs and access to a digital GP Confidential wellbeing support and counselling High street discounts across retail, travel, food and entertainment Early pay access of up to 20% of earned wages Optional dental and critical illness cover Pension scheme with 4% employer contribution, increasing to 6% after year one Key Responsibilities - Internal Sales Advisor Handle inbound sales enquiries via phone, email, and online channels Proactively contact existing and potential customers to generate sales Build and maintain strong customer relationships Provide accurate product/service information and pricing Prepare quotes, process orders, and follow up on leads Support external sales representatives with administrative tasks Maintain and update CRM systems with customer interactions Identify upselling and cross-selling opportunities Meet or exceed individual and team sales targets Resolve customer queries and issues promptly and professionally Skills - Internal Sales Advisor Ability to work both independently and as part of a team Target-driven with a proactive attitude Proficiency in CRM systems and Microsoft Office Good organisational and time management skills Ability to build rapport quickly with customers Excellent telephone manner Strong communication and interpersonal skills Previous experience in a sales, customer service, or call centre role The Sales Advisor role would suit someone who enjoys speaking with customers, building rapport and being rewarded for performance. Disclaimer Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.
Policy Review Advisor - Hybrid page is loaded Policy Review Advisor - Hybridlocations: Bexhill / Hybridtime type: Full timeposted on: Posted Todayjob requisition id: Policy Review Advisor Do you want to play a vital role If so, this could be the perfect opportunity for you! Working Hours: You will work 37.5 hours per week on a Monday to Friday 09:00 - 17:30. No Weekends. Start Date: Monday 8th of June Training: The main training period runs for the first 8 weeks and takes place face to face in the office. Salary: The role offers a starting salary of £25,150 . From there, we're committed to supporting your growth - with tailored coaching and development tools to help you reach the level. Our approach to Hybrid Working: With hybrid working, you have more flexibility, as you usually only have to visit our office once a week and work remotely for the rest of the time. You can always opt to work from the office more frequently if that suits you better. When we organise training and events you may be required to attend in person for the duration. Location: Our vibrant Leicester office is conveniently located in the city centre, just a short walk from the train station and easily accessible via major road routes.At Hastings Direct, we have a simple ambition - to be the best and biggest digital insurance provider in the UK. Our Customer teams play a huge role in that, speaking to thousands of customers every day, and delivering the high quality insurance service they deserve. Role purpose: You'll be one of our first lines of defence at Hastings for protecting the business against potential policy fraud by validating our customer policies and ensuring these hold the correct information that best suits their needs. You'll be responsible for balancing a varied portfolio of customer policies and will validate these through a variety of different checks (directly with customers or by authenticating documents) and ensuring that any risk information is reviewed and if relevant, completed in a timely manner.You'll use a data driven approach, effective conversation management plus cutting edge application fraud tools to identify and treat deliberate and unintentional policy misrepresentation, ensuring customers are retained at the right price and that high-risk policies are removed from cover. Job details - you'll need to have demonstrable experience in: - Investigate and validate insurance policies flagged for potential fraud, ensuring accurate risk assessment and compliance with FCA regulations. Review and verify customer documents across various channels, identifying misrepresentation and ensuring policies meet customer needs. Handle inbound and outbound communications with customers, colleagues, and third parties, delivering excellent service and complaint resolution. Meet service level agreements and personal KPIs, taking ownership of your portfolio and contributing to team goals. Collaborate across departments, demonstrating professionalism, attention to detail, and a commitment to continuous personal development. Champion fair customer outcomes, challenging processes that fall short and ensuring all actions align with company values and regulatory standards. Transferable essential skills we would love you to have: Analytical and data-driven mindset, with the ability to assess documents and identify risks using a methodical approach. Strong communication skills, including active listening, confident conversation management, and clear written correspondence. Customer-focused experience, ideally in target-driven or contact centre environments, with an understanding of vulnerable customer needs. Organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a dynamic setting. Confident using Microsoft Office and quick to learn new systems, with a flexible approach to evolving processes and tools. Awareness of industry standards, including basic motor insurance knowledge, GDPR compliance, and risk profiling. What we offer: Join us and you'll find a different way of doing things. We call it the 4Cs. So, we focus on getting it right for our colleagues, customers, company and community.As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. That includes initial in-house training on our products and systems, as well as taking live calls alongside an experienced colleague, and regular, on-going training tailored to your individual needs. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. And the chance to develop your career across our business, with opportunities for secondments, or to become a coach. Benefits you'll receive: Up to 5% annual discretionary Bonus Hybrid working (1 day per week in the office with the option to do more depending on your preference) A fantastic open plan modern office We promote a relaxed, friendly & diverse working environment 'Harrys' - a great onsite restaurant, with a wide range of choice at breakfast and lunchtime & an on-site Costa coffee 25 days holiday and bank holidays equivalent (plus buy and sell up to 5 days) Pension match up to 10% of your salary Life insurance (4 x base salary) Discounted Hasting Direct products Discounts & cashback with well-known retailers Tech scheme, cycle to work, health assessments, and skin check - on completion of probation Refer a friend scheme - earn £500 for every friend you refer We will provide you will all the tech that you need! Including a brand-new Microsoft Surface laptopAs a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. For this position, we're regrettably unable to accept applications through the Disability Confident Scheme (DCS) due to the extremely high volumes of applications we receive. However, what we put in place for these positions instead in order to remove barriers is an opportunity for all candidates to complete first stage assessments, in the form of some online exercises, which we can also provide adjustments for on a case-by-case basis. For more information on the DCS, please visit our inclusive business page on our careers site.If you require any reasonable adjustments to be made throughout the assessment process you should contact the recruitment team prior to starting any assessments, in order that adjustments can be considered.-Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right
Apr 16, 2026
Full time
Policy Review Advisor - Hybrid page is loaded Policy Review Advisor - Hybridlocations: Bexhill / Hybridtime type: Full timeposted on: Posted Todayjob requisition id: Policy Review Advisor Do you want to play a vital role If so, this could be the perfect opportunity for you! Working Hours: You will work 37.5 hours per week on a Monday to Friday 09:00 - 17:30. No Weekends. Start Date: Monday 8th of June Training: The main training period runs for the first 8 weeks and takes place face to face in the office. Salary: The role offers a starting salary of £25,150 . From there, we're committed to supporting your growth - with tailored coaching and development tools to help you reach the level. Our approach to Hybrid Working: With hybrid working, you have more flexibility, as you usually only have to visit our office once a week and work remotely for the rest of the time. You can always opt to work from the office more frequently if that suits you better. When we organise training and events you may be required to attend in person for the duration. Location: Our vibrant Leicester office is conveniently located in the city centre, just a short walk from the train station and easily accessible via major road routes.At Hastings Direct, we have a simple ambition - to be the best and biggest digital insurance provider in the UK. Our Customer teams play a huge role in that, speaking to thousands of customers every day, and delivering the high quality insurance service they deserve. Role purpose: You'll be one of our first lines of defence at Hastings for protecting the business against potential policy fraud by validating our customer policies and ensuring these hold the correct information that best suits their needs. You'll be responsible for balancing a varied portfolio of customer policies and will validate these through a variety of different checks (directly with customers or by authenticating documents) and ensuring that any risk information is reviewed and if relevant, completed in a timely manner.You'll use a data driven approach, effective conversation management plus cutting edge application fraud tools to identify and treat deliberate and unintentional policy misrepresentation, ensuring customers are retained at the right price and that high-risk policies are removed from cover. Job details - you'll need to have demonstrable experience in: - Investigate and validate insurance policies flagged for potential fraud, ensuring accurate risk assessment and compliance with FCA regulations. Review and verify customer documents across various channels, identifying misrepresentation and ensuring policies meet customer needs. Handle inbound and outbound communications with customers, colleagues, and third parties, delivering excellent service and complaint resolution. Meet service level agreements and personal KPIs, taking ownership of your portfolio and contributing to team goals. Collaborate across departments, demonstrating professionalism, attention to detail, and a commitment to continuous personal development. Champion fair customer outcomes, challenging processes that fall short and ensuring all actions align with company values and regulatory standards. Transferable essential skills we would love you to have: Analytical and data-driven mindset, with the ability to assess documents and identify risks using a methodical approach. Strong communication skills, including active listening, confident conversation management, and clear written correspondence. Customer-focused experience, ideally in target-driven or contact centre environments, with an understanding of vulnerable customer needs. Organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a dynamic setting. Confident using Microsoft Office and quick to learn new systems, with a flexible approach to evolving processes and tools. Awareness of industry standards, including basic motor insurance knowledge, GDPR compliance, and risk profiling. What we offer: Join us and you'll find a different way of doing things. We call it the 4Cs. So, we focus on getting it right for our colleagues, customers, company and community.As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. That includes initial in-house training on our products and systems, as well as taking live calls alongside an experienced colleague, and regular, on-going training tailored to your individual needs. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. And the chance to develop your career across our business, with opportunities for secondments, or to become a coach. Benefits you'll receive: Up to 5% annual discretionary Bonus Hybrid working (1 day per week in the office with the option to do more depending on your preference) A fantastic open plan modern office We promote a relaxed, friendly & diverse working environment 'Harrys' - a great onsite restaurant, with a wide range of choice at breakfast and lunchtime & an on-site Costa coffee 25 days holiday and bank holidays equivalent (plus buy and sell up to 5 days) Pension match up to 10% of your salary Life insurance (4 x base salary) Discounted Hasting Direct products Discounts & cashback with well-known retailers Tech scheme, cycle to work, health assessments, and skin check - on completion of probation Refer a friend scheme - earn £500 for every friend you refer We will provide you will all the tech that you need! Including a brand-new Microsoft Surface laptopAs a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. For this position, we're regrettably unable to accept applications through the Disability Confident Scheme (DCS) due to the extremely high volumes of applications we receive. However, what we put in place for these positions instead in order to remove barriers is an opportunity for all candidates to complete first stage assessments, in the form of some online exercises, which we can also provide adjustments for on a case-by-case basis. For more information on the DCS, please visit our inclusive business page on our careers site.If you require any reasonable adjustments to be made throughout the assessment process you should contact the recruitment team prior to starting any assessments, in order that adjustments can be considered.-Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right
A dynamic recruiting agency in the UK is offering an exciting opportunity for an experienced Sales Advisor. This office-based role requires handling inbound and outbound client calls, ensuring proper information exchange and drafting communication with prospective clients. Ideal candidates will have a proven sales background and strong customer service skills. The package includes a competitive basic salary with bonuses, flexible working hours, and generous employee benefits, making it a great opportunity for professional growth.
Apr 16, 2026
Full time
A dynamic recruiting agency in the UK is offering an exciting opportunity for an experienced Sales Advisor. This office-based role requires handling inbound and outbound client calls, ensuring proper information exchange and drafting communication with prospective clients. Ideal candidates will have a proven sales background and strong customer service skills. The package includes a competitive basic salary with bonuses, flexible working hours, and generous employee benefits, making it a great opportunity for professional growth.
Temporary Customer Service Advisor We are currently recruiting for a temporary Customer Service Advisor to join a fast-paced and supportive team within the Stoke-on-Trent area. This is a short-term temporary assignment lasting approximately 6 weeks, starting in early May 2026. You will be responsible for delivering a high standard of customer service, handling a variety of customer queries, and ensuring a positive customer experience at all times. The role requires strong communication skills, attention to detail, and the ability to work efficiently both independently and as part of a team. Key Responsibilities of this Temporary Customer Service Advisor role: Handling inbound customer queries via phone, email, or other communication channels Providing accurate information and resolving issues in a timely manner Maintaining high levels of customer satisfaction Logging and updating customer information on internal systems Working collaboratively with colleagues in a fast-paced environment Following company procedures and service standards Working Hours & Shift Pattern This role operates on a rotational shift pattern , Monday to Friday: 06:00 - 14:00 (Early Shift) 08:00 - 16:00 (Day Shift) 10:00 - 18:00 (Late Shift) 3-Week Rotational Pattern (Example) Week 1: Early shifts (06:00 - 14:00) Week 2: Day shifts (08:00 - 16:00) Week 3: Late shifts (10:00 - 18:00) Pattern then repeats on a rolling basis Skills required for this Temporary Customer Service Advisor role: Previous experience in a customer service or call centre environment Strong verbal and written communication skills Ability to work under pressure in a fast-paced setting Good IT skills and ability to learn new systems quickly Reliable, punctual, and team-oriented approach Details for this Temporary Customer Service Advisor role: Temporary contract of approximately 6 weeks Full-time Monday to Friday working pattern Rotational shifts as outlined above Location: Stoke-on-Trent
Apr 15, 2026
Full time
Temporary Customer Service Advisor We are currently recruiting for a temporary Customer Service Advisor to join a fast-paced and supportive team within the Stoke-on-Trent area. This is a short-term temporary assignment lasting approximately 6 weeks, starting in early May 2026. You will be responsible for delivering a high standard of customer service, handling a variety of customer queries, and ensuring a positive customer experience at all times. The role requires strong communication skills, attention to detail, and the ability to work efficiently both independently and as part of a team. Key Responsibilities of this Temporary Customer Service Advisor role: Handling inbound customer queries via phone, email, or other communication channels Providing accurate information and resolving issues in a timely manner Maintaining high levels of customer satisfaction Logging and updating customer information on internal systems Working collaboratively with colleagues in a fast-paced environment Following company procedures and service standards Working Hours & Shift Pattern This role operates on a rotational shift pattern , Monday to Friday: 06:00 - 14:00 (Early Shift) 08:00 - 16:00 (Day Shift) 10:00 - 18:00 (Late Shift) 3-Week Rotational Pattern (Example) Week 1: Early shifts (06:00 - 14:00) Week 2: Day shifts (08:00 - 16:00) Week 3: Late shifts (10:00 - 18:00) Pattern then repeats on a rolling basis Skills required for this Temporary Customer Service Advisor role: Previous experience in a customer service or call centre environment Strong verbal and written communication skills Ability to work under pressure in a fast-paced setting Good IT skills and ability to learn new systems quickly Reliable, punctual, and team-oriented approach Details for this Temporary Customer Service Advisor role: Temporary contract of approximately 6 weeks Full-time Monday to Friday working pattern Rotational shifts as outlined above Location: Stoke-on-Trent
At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people. We're looking for an Account Executive, Enterprise (French Speaking) to build a strong sales pipeline of our ideal target clients, through effective outbound prospecting. This role will report to the AVP, Account Management. So, what will you be doing all day? Own expansion revenue (upsell + cross-sell) across a defined portfolio of enterprise customers Build and maintain a strong pipeline through proactive outreach, account-based strategies, and multi-threaded engagement Identify and activate whitespace by mapping business units, markets, use cases, and product adjacencies Run structured discovery to uncover business pain, quantify impact, and connect Similarweb insights to measurable outcomes Lead complex, multi-stakeholder sales cycles including VP/C-level, Procurement, Legal, and cross-functional teams Drive multi-product sales motions across Similarweb's platform, expanding from core use cases into high-ROI solutions Maintain forecast accuracy and pipeline discipline, ensuring clean CRM hygiene and high qualification standards Partner closely with Customer Success, Advisory Services, and Product to execute expansion plays while maintaining clear commercial ownership Travel regularly across France & EMEA to meet clients, run executive sessions, and attend industry events This is the perfect job for someone who is: A true enterprise seller with a consultative, value-based approach and strong commercial instincts Comfortable leading high-stakes conversations with senior executives and influencing decision processes Strong at deal strategy, objection handling, and negotiation, especially in complex environments Proactive and resilient - able to generate pipeline through outreach rather than relying on inbound or renewals Structured and data-driven, operating with high standards around forecasting, qualification, and execution Naturally curious about digital strategy, eCommerce, and marketing performance What you need to be successful 5+ years of experience in enterprise sales, or expansion-focused roles (SaaS preferred) Proven track record of owning and closing upsell/cross-sell expansion revenue in a recurring revenue modelExperience selling into large, complex organisations with multi-stakeholder buying groups Strong negotiation experience including Procurement + Legal involvement Demonstrated success in multi-product selling, whitespace mapping, and enterprise account planning Strong understanding of digital marketing and online growth levers (SEO, Paid Search, Display, Affiliate, Social, etc.) Experience with Similarweb, Google Analytics, Adobe Analytics, or comparable tools is a plusAbility to work effectively in a segmented AM/CS model, partnering closely with Customer Success Fluent French and English required Why you'll love being a Similarwebber: You'll actually love the product you work with: Our customers aren't our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world. You'll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take initiative and create meaningful change within the organization. We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours. You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here. Diversity isn't just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day. We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here.
Apr 15, 2026
Full time
At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people. We're looking for an Account Executive, Enterprise (French Speaking) to build a strong sales pipeline of our ideal target clients, through effective outbound prospecting. This role will report to the AVP, Account Management. So, what will you be doing all day? Own expansion revenue (upsell + cross-sell) across a defined portfolio of enterprise customers Build and maintain a strong pipeline through proactive outreach, account-based strategies, and multi-threaded engagement Identify and activate whitespace by mapping business units, markets, use cases, and product adjacencies Run structured discovery to uncover business pain, quantify impact, and connect Similarweb insights to measurable outcomes Lead complex, multi-stakeholder sales cycles including VP/C-level, Procurement, Legal, and cross-functional teams Drive multi-product sales motions across Similarweb's platform, expanding from core use cases into high-ROI solutions Maintain forecast accuracy and pipeline discipline, ensuring clean CRM hygiene and high qualification standards Partner closely with Customer Success, Advisory Services, and Product to execute expansion plays while maintaining clear commercial ownership Travel regularly across France & EMEA to meet clients, run executive sessions, and attend industry events This is the perfect job for someone who is: A true enterprise seller with a consultative, value-based approach and strong commercial instincts Comfortable leading high-stakes conversations with senior executives and influencing decision processes Strong at deal strategy, objection handling, and negotiation, especially in complex environments Proactive and resilient - able to generate pipeline through outreach rather than relying on inbound or renewals Structured and data-driven, operating with high standards around forecasting, qualification, and execution Naturally curious about digital strategy, eCommerce, and marketing performance What you need to be successful 5+ years of experience in enterprise sales, or expansion-focused roles (SaaS preferred) Proven track record of owning and closing upsell/cross-sell expansion revenue in a recurring revenue modelExperience selling into large, complex organisations with multi-stakeholder buying groups Strong negotiation experience including Procurement + Legal involvement Demonstrated success in multi-product selling, whitespace mapping, and enterprise account planning Strong understanding of digital marketing and online growth levers (SEO, Paid Search, Display, Affiliate, Social, etc.) Experience with Similarweb, Google Analytics, Adobe Analytics, or comparable tools is a plusAbility to work effectively in a segmented AM/CS model, partnering closely with Customer Success Fluent French and English required Why you'll love being a Similarwebber: You'll actually love the product you work with: Our customers aren't our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world. You'll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take initiative and create meaningful change within the organization. We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours. You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here. Diversity isn't just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day. We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here.
Boost Your Career in Sales in 2026! Looking for a fully remote position within sales? Inbound or Outbound Sales roles available Location: Remote Working - Home Based (WFH) Contract: Permanent, Full Time Salary: £25,500 base salary & up to £700+ bonus per month on average Hours: 37.5 per week Shifts: Outbound roles - Monday - Friday, shifts between opening hours of 9.30am - 7pm Mon - Thurs, 9am - 5.30pm Fri Inbound roles - Monday - Sunday, working 5 days per week, opening hours 8am - 8pm Mon - Sun Do you have a minimum of 12-months sales experience in the last 3 years? If so, this Sales Advisor job is for you with a great opportunity to earn commission! Would you like to work for a blue-chip company with lots of benefits such as Private Health, Discounted gym memberships, Discounts for high street and restaurants? If you already have 12-months sales experience and are looking for career progression this could be the ideal job, they really want to promote from within! Job duties of Sales Advisor Making outbound calls to customers/taking inbound calls from customers Building rapport and fact finding Dealing with warm calls looking at up selling products Win backs from lapsed customers Contacting existing customers when their contract is coming to an end Working to targets Job skills for Sales Advisor 12-month minimum of targeted sales experience Excellent relationship building and communication skills A professional and confident manner Able to work remotely. What you will receive as a Sales Advisor: Free life assurance & Pension Scheme Fully Remote working with Equipment Provided No Weekend Work for the outbound campaign 33 days annual leave including BH (with the option to purchase more). Career coaching and development. Regular incentives with prizes and monthly commission! Health cash plan towards healthcare. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Apr 15, 2026
Full time
Boost Your Career in Sales in 2026! Looking for a fully remote position within sales? Inbound or Outbound Sales roles available Location: Remote Working - Home Based (WFH) Contract: Permanent, Full Time Salary: £25,500 base salary & up to £700+ bonus per month on average Hours: 37.5 per week Shifts: Outbound roles - Monday - Friday, shifts between opening hours of 9.30am - 7pm Mon - Thurs, 9am - 5.30pm Fri Inbound roles - Monday - Sunday, working 5 days per week, opening hours 8am - 8pm Mon - Sun Do you have a minimum of 12-months sales experience in the last 3 years? If so, this Sales Advisor job is for you with a great opportunity to earn commission! Would you like to work for a blue-chip company with lots of benefits such as Private Health, Discounted gym memberships, Discounts for high street and restaurants? If you already have 12-months sales experience and are looking for career progression this could be the ideal job, they really want to promote from within! Job duties of Sales Advisor Making outbound calls to customers/taking inbound calls from customers Building rapport and fact finding Dealing with warm calls looking at up selling products Win backs from lapsed customers Contacting existing customers when their contract is coming to an end Working to targets Job skills for Sales Advisor 12-month minimum of targeted sales experience Excellent relationship building and communication skills A professional and confident manner Able to work remotely. What you will receive as a Sales Advisor: Free life assurance & Pension Scheme Fully Remote working with Equipment Provided No Weekend Work for the outbound campaign 33 days annual leave including BH (with the option to purchase more). Career coaching and development. Regular incentives with prizes and monthly commission! Health cash plan towards healthcare. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Contract: Full Time, Permanent Location: Aldershot, GU11 Working Hours: 40 hours per week, Monday to Friday 8:00AM to 5:00PM Salary: £25,000 - £27,500 per year dependent on experience Make a Real Difference-Every Single Day Are you passionate about helping people, solving problems, and delivering exceptional service? Do you thrive in a fast-paced environment where no two days are the same? We're looking for a Customer Experience Advisor to join our growing team and play a vital role in supporting families who rely on us. This is more than just a customer service role-it's your opportunity to take ownership, build trust, and make a meaningful impact. About the Role When a family reaches out, they are often facing a challenge that matters deeply to them. In this role, you will act as their advocate and a key point of contact for military families, ensuring their concerns are understood, managed, and resolved with care, urgency, and professionalism. This is a high-volume, fast-paced role where you will be handling a mix of inbound and outbound calls, as well as managing shared inboxes. You will balance multiple priorities while keeping customer expectations realistic and informed throughout the process. You will take ownership of queries through to completion, working to resolve issues efficiently while preventing escalations and complaints. Alongside this, you will use tools such as Excel and internal systems to track progress and maintain accurate records. What You'll Need You will bring strong, proven customer experience, particularly in roles involving regular telephone interaction and managing sensitive or challenging conversations. You are comfortable working under pressure and able to remain calm, professional, and solution-focused at all times. We are looking for someone who demonstrates stability and commitment, with the ability to work independently using their own initiative. You will be proactive, a self-starter, and willing to learn, with a flexible approach to changing demands. You are highly organised and capable of multitasking in a demanding environment without compromising quality. You are confident managing expectations and building rapport quickly, even in difficult situations. Your approach is proactive rather than reactive, and you take pride in seeing tasks through fully while maintaining a strong sense of accountability. Due to the location, a valid driving licence and access to a vehicle are required. You will be required to successfully obtain BPSS clearance as part of the onboarding process. This role offers the opportunity to make a meaningful impact through work that directly supports families. You will be part of a supportive and collaborative team within a successful and growing organisation, with opportunities for development and progression. Ready to Make an Impact? If you are motivated, compassionate, and ready to take ownership of the customer experience, we would love to hear from you. We offer 6% employee matched pension contribution 25 days annual leave plus bank holidays VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Apr 15, 2026
Full time
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Contract: Full Time, Permanent Location: Aldershot, GU11 Working Hours: 40 hours per week, Monday to Friday 8:00AM to 5:00PM Salary: £25,000 - £27,500 per year dependent on experience Make a Real Difference-Every Single Day Are you passionate about helping people, solving problems, and delivering exceptional service? Do you thrive in a fast-paced environment where no two days are the same? We're looking for a Customer Experience Advisor to join our growing team and play a vital role in supporting families who rely on us. This is more than just a customer service role-it's your opportunity to take ownership, build trust, and make a meaningful impact. About the Role When a family reaches out, they are often facing a challenge that matters deeply to them. In this role, you will act as their advocate and a key point of contact for military families, ensuring their concerns are understood, managed, and resolved with care, urgency, and professionalism. This is a high-volume, fast-paced role where you will be handling a mix of inbound and outbound calls, as well as managing shared inboxes. You will balance multiple priorities while keeping customer expectations realistic and informed throughout the process. You will take ownership of queries through to completion, working to resolve issues efficiently while preventing escalations and complaints. Alongside this, you will use tools such as Excel and internal systems to track progress and maintain accurate records. What You'll Need You will bring strong, proven customer experience, particularly in roles involving regular telephone interaction and managing sensitive or challenging conversations. You are comfortable working under pressure and able to remain calm, professional, and solution-focused at all times. We are looking for someone who demonstrates stability and commitment, with the ability to work independently using their own initiative. You will be proactive, a self-starter, and willing to learn, with a flexible approach to changing demands. You are highly organised and capable of multitasking in a demanding environment without compromising quality. You are confident managing expectations and building rapport quickly, even in difficult situations. Your approach is proactive rather than reactive, and you take pride in seeing tasks through fully while maintaining a strong sense of accountability. Due to the location, a valid driving licence and access to a vehicle are required. You will be required to successfully obtain BPSS clearance as part of the onboarding process. This role offers the opportunity to make a meaningful impact through work that directly supports families. You will be part of a supportive and collaborative team within a successful and growing organisation, with opportunities for development and progression. Ready to Make an Impact? If you are motivated, compassionate, and ready to take ownership of the customer experience, we would love to hear from you. We offer 6% employee matched pension contribution 25 days annual leave plus bank holidays VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
A leading recycling and waste management company in Edinburgh is looking for a Customer Service Advisor to join their team. You will be the first point of contact for customers, ensuring excellent service standards are met. Responsibilities include managing inbound calls, accurately processing orders, and fostering strong customer relationships. The ideal candidate should possess a warm telephone manner, strong attention to detail, and proficiency in IT, particularly Microsoft software. Opportunity for career progression and full training are provided.
Apr 13, 2026
Full time
A leading recycling and waste management company in Edinburgh is looking for a Customer Service Advisor to join their team. You will be the first point of contact for customers, ensuring excellent service standards are met. Responsibilities include managing inbound calls, accurately processing orders, and fostering strong customer relationships. The ideal candidate should possess a warm telephone manner, strong attention to detail, and proficiency in IT, particularly Microsoft software. Opportunity for career progression and full training are provided.
Salary:£26,208 pro rata (to be reviewed come April 2026) Location:Mayfield We are looking for a Customer Service Advisor to join our growing Customer Service Team, based at our Head Office. You will serve as the first point of contact to customers of NWH; therefore, your passion for Customer Service Excellence is essential Job Activities: Welcome, with warmth, inbound calls from new and established customers, across multiple communication platforms Aim to build sincere and lasting professional relationships and strive for excellent rapport with customers Proactively and confidently handle high call volumes and orders Deal with invoice queries skilfully and efficiently Accurately create, record and schedule orders/services, onto bespoke IT systems Passionately 'live' the Company Values and promote the company's services whilst supporting the Sales function Have a professional approach to change and receiving constructive feedback Have a mature and self-confident approach to work Knowledge and Skills Required: Have an impeccable telephone manner with good listening skills Apply exceptional attention to detail is paramount Display good IT skills, ability to type Be an admirable Team player with exemplary organisational skills Be self-motivated, use your own initiative Have good knowledge and experience of all Microsoft packages Show competency towards multi-tasking and impassive approach in a demanding environment What We Offer: Weekly pay with a competitive salary Full training and development provided Career progression opportunities within the business Employee Benefit Scheme Be part of a company committed to safety, sustainability, and supporting its people Who Are We? The NWH Group is one of the UK's leading recycling and waste management businesses with a mission to change our industry for the benefit of the planet. As a progressive, second-generation family business, we provide essential waste management services to the industrial, commercial, and construction industries. Our team of over 350 employees operates across ten sites in Scotland and North East England. Come as You Are The NWH Group is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles, and circumstances. All employees are covered by this policy, and it applies to all areas of employment including recruitment, selection, training, deployment, career development, and promotion. These areas are monitored, and policies and practices are amended if necessary to ensure that no unfair or unlawful discrimination, intentional, unintentional, direct or indirect, overt or latent exists. How to Apply If you are interested in this opportunity and meet the requirements, please submit your application by emailing Apply for this role Full name Email address Telephone number Location Additional information about you Upload your CV Choose file No file chosen
Apr 13, 2026
Full time
Salary:£26,208 pro rata (to be reviewed come April 2026) Location:Mayfield We are looking for a Customer Service Advisor to join our growing Customer Service Team, based at our Head Office. You will serve as the first point of contact to customers of NWH; therefore, your passion for Customer Service Excellence is essential Job Activities: Welcome, with warmth, inbound calls from new and established customers, across multiple communication platforms Aim to build sincere and lasting professional relationships and strive for excellent rapport with customers Proactively and confidently handle high call volumes and orders Deal with invoice queries skilfully and efficiently Accurately create, record and schedule orders/services, onto bespoke IT systems Passionately 'live' the Company Values and promote the company's services whilst supporting the Sales function Have a professional approach to change and receiving constructive feedback Have a mature and self-confident approach to work Knowledge and Skills Required: Have an impeccable telephone manner with good listening skills Apply exceptional attention to detail is paramount Display good IT skills, ability to type Be an admirable Team player with exemplary organisational skills Be self-motivated, use your own initiative Have good knowledge and experience of all Microsoft packages Show competency towards multi-tasking and impassive approach in a demanding environment What We Offer: Weekly pay with a competitive salary Full training and development provided Career progression opportunities within the business Employee Benefit Scheme Be part of a company committed to safety, sustainability, and supporting its people Who Are We? The NWH Group is one of the UK's leading recycling and waste management businesses with a mission to change our industry for the benefit of the planet. As a progressive, second-generation family business, we provide essential waste management services to the industrial, commercial, and construction industries. Our team of over 350 employees operates across ten sites in Scotland and North East England. Come as You Are The NWH Group is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles, and circumstances. All employees are covered by this policy, and it applies to all areas of employment including recruitment, selection, training, deployment, career development, and promotion. These areas are monitored, and policies and practices are amended if necessary to ensure that no unfair or unlawful discrimination, intentional, unintentional, direct or indirect, overt or latent exists. How to Apply If you are interested in this opportunity and meet the requirements, please submit your application by emailing Apply for this role Full name Email address Telephone number Location Additional information about you Upload your CV Choose file No file chosen
Unternehmensgruppe Theo Müller
East Kilbride, Lanarkshire
Title: Customer Service Advisor - Part-time City: East Kilbride Department: Operations & Production Location: East Kilbride, SCT, GB, G74 4PA We're Hiring: Part time Customer Service Advisor Location: East Kilbride Contract: Part Time, 5 over 7 days and permanent Hours: Monday-Friday (40 hours) Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Müller Rewards, offering a variety of online and in store discounts and development opportunities. With over 31,000 employees across Europe and a long standing commitment to excellence, Müller is a family owned business known for its dedication to quality, innovation, and growth. In the UK alone, we produce a wide range of leading branded and private label dairy products, from yogurts and desserts to butter and flavoured milk. Are you passionate about delivering exceptional customer service? Do you thrive in a fast paced environment and enjoy working collaboratively? Müller UK & Ireland is looking for a Customer Service Advisor (Part Time) to join our dedicated team in East Kilbride. As we continue to grow and aim to be the biggest and best dairy company in the UK and Ireland, we need enthusiastic individuals to help us deliver outstanding customer experiences across the country. Main Responsibilities Accurately capture customer orders using AS400/SAP systems. Maintain trackers and reports with up to date information. Handle inbound and outbound customer calls and emails, ensuring resolution and satisfaction. Follow structured processes and Standard Operating Procedures. Collaborate with internal teams to meet customer needs. Maintain SOPs, customer data files, and other support documentation. Key Requirements Strong communication skills, both verbal and written. Calmly address customer concerns and complaints. Efficient call handling and multitasking abilities. Proficiency in Microsoft Word and Excel. Logical thinking and problem solving skills. Excellent organisational and listening abilities. Professional awareness of tone and body language. Ready to make a difference? If you have the skills and experience to thrive in this role, we'd love to hear from you. Apply today and be part of our journey! Please apply at
Apr 13, 2026
Full time
Title: Customer Service Advisor - Part-time City: East Kilbride Department: Operations & Production Location: East Kilbride, SCT, GB, G74 4PA We're Hiring: Part time Customer Service Advisor Location: East Kilbride Contract: Part Time, 5 over 7 days and permanent Hours: Monday-Friday (40 hours) Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Müller Rewards, offering a variety of online and in store discounts and development opportunities. With over 31,000 employees across Europe and a long standing commitment to excellence, Müller is a family owned business known for its dedication to quality, innovation, and growth. In the UK alone, we produce a wide range of leading branded and private label dairy products, from yogurts and desserts to butter and flavoured milk. Are you passionate about delivering exceptional customer service? Do you thrive in a fast paced environment and enjoy working collaboratively? Müller UK & Ireland is looking for a Customer Service Advisor (Part Time) to join our dedicated team in East Kilbride. As we continue to grow and aim to be the biggest and best dairy company in the UK and Ireland, we need enthusiastic individuals to help us deliver outstanding customer experiences across the country. Main Responsibilities Accurately capture customer orders using AS400/SAP systems. Maintain trackers and reports with up to date information. Handle inbound and outbound customer calls and emails, ensuring resolution and satisfaction. Follow structured processes and Standard Operating Procedures. Collaborate with internal teams to meet customer needs. Maintain SOPs, customer data files, and other support documentation. Key Requirements Strong communication skills, both verbal and written. Calmly address customer concerns and complaints. Efficient call handling and multitasking abilities. Proficiency in Microsoft Word and Excel. Logical thinking and problem solving skills. Excellent organisational and listening abilities. Professional awareness of tone and body language. Ready to make a difference? If you have the skills and experience to thrive in this role, we'd love to hear from you. Apply today and be part of our journey! Please apply at
Customer Service Advisor Application Deadline: 1 May 2026 Department: Customer Services Employment Type: Permanent Location: Oval, London Description Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We specialise in brownfield regeneration, reviving underused land to create unique, sustainable and nature-rich places where communities thrive and people of all ages and backgrounds can enjoy a great quality of life. Berkeley St Edward London is a key part of the Berkeley Group, and we deliver projects under both the Berkeley and St Edward brands. St Edward is a Joint Venture with M&G Investments. Our central London projects include 9 Millbank, West End Gate and Trillium in Marylebone, Oval Village, and Parkside at Chelsea Bridge. The Outer London projects include Eden Grove in Staines and The Exchange Watford, Syon Lane in Osterley and North Street in Guildford. The role The Customer Service Advisor is responsible for delivering and coordinating a high-quality aftercare service for residents at Oval Village. From legal completion through the two-year warranty period and beyond, the role ensures that all customer enquiries, defects, and service requests are managed efficiently, professionally, and with a strong focus on customer satisfaction. This includes acting as the primary point of contact for residents, coordinating sub-contractors, managing customer communication, and supporting the wider Customer Service team to uphold Berkeley Homes' standards of excellence. Act as the first point of contact for all customer enquiries and concerns at Oval Village, delivering a responsive and positive experience. Coordinate with sub-contractors and internal teams to arrange inspections and remedial works, including full diary management and post-visit follow-up to determine next steps. Communicate clearly and professionally with customers via email, text, and phone, ensuring updates are timely, accurate, and easy to understand. Prepare defect notices, work orders, and contracts for required labour and materials, ensuring all resources and deliveries are in place for scheduled works. Support the Customer Service Manager on designated sites and work flexibly across development locations and head office as required. Build and maintain a working knowledge of development specifications, including key mechanical and electrical systems, to support effective issue resolution. Adhere to health and safety requirements, following the company's safety process map and reviewing RAMS documentation where appropriate. Maintain complete, accurate, and up-to-date records in C360 in line with Customer Service procedures. Carry out general office administration to support smooth departmental operations, including handling invoices and managing contracts. Provide operational phone and email cover for colleagues during periods of absence to ensure continuity of service. Always represent Berkeley Homes with professionalism, consistently delivering exceptional customer service and upholding brand standards. Experience required Experience in an administrative role, ideally within property, housing or construction. Strong attention to detail, ensuring accuracy in communication, scheduling, and record-keeping. Excellent written and verbal communication skills, with the ability to explain technical or complex issues in simple, customer-friendly language. Effective time management, with the ability to prioritise competing tasks in a fast-paced environment. Ability to multitask, managing emails, calls, scheduling, and contractor coordination simultaneously. Experience using CRM systems (experience with C360 desirable) for logging cases, updating customer information, and tracking tasks. Confident handling inbound and outbound customer calls, including managing difficult conversations with professionalism and empathy. Strong organisational and diary-management skills, including scheduling sub-contractor visits and coordinating multiple trades. Problem solving mindset, able to assess visit outcomes, identify next steps, and escalate appropriately. Ability to build positive working relationships with contractors, internal teams, and customers. A proactive approach, taking ownership of tasks and following issues through to resolution. Good IT literacy, including MS Office (Outlook, Word, Excel) and digital communication platforms. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard full-time working hours in the office are 8am-5pm with core working hours 9am-4pm. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
Apr 13, 2026
Full time
Customer Service Advisor Application Deadline: 1 May 2026 Department: Customer Services Employment Type: Permanent Location: Oval, London Description Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We specialise in brownfield regeneration, reviving underused land to create unique, sustainable and nature-rich places where communities thrive and people of all ages and backgrounds can enjoy a great quality of life. Berkeley St Edward London is a key part of the Berkeley Group, and we deliver projects under both the Berkeley and St Edward brands. St Edward is a Joint Venture with M&G Investments. Our central London projects include 9 Millbank, West End Gate and Trillium in Marylebone, Oval Village, and Parkside at Chelsea Bridge. The Outer London projects include Eden Grove in Staines and The Exchange Watford, Syon Lane in Osterley and North Street in Guildford. The role The Customer Service Advisor is responsible for delivering and coordinating a high-quality aftercare service for residents at Oval Village. From legal completion through the two-year warranty period and beyond, the role ensures that all customer enquiries, defects, and service requests are managed efficiently, professionally, and with a strong focus on customer satisfaction. This includes acting as the primary point of contact for residents, coordinating sub-contractors, managing customer communication, and supporting the wider Customer Service team to uphold Berkeley Homes' standards of excellence. Act as the first point of contact for all customer enquiries and concerns at Oval Village, delivering a responsive and positive experience. Coordinate with sub-contractors and internal teams to arrange inspections and remedial works, including full diary management and post-visit follow-up to determine next steps. Communicate clearly and professionally with customers via email, text, and phone, ensuring updates are timely, accurate, and easy to understand. Prepare defect notices, work orders, and contracts for required labour and materials, ensuring all resources and deliveries are in place for scheduled works. Support the Customer Service Manager on designated sites and work flexibly across development locations and head office as required. Build and maintain a working knowledge of development specifications, including key mechanical and electrical systems, to support effective issue resolution. Adhere to health and safety requirements, following the company's safety process map and reviewing RAMS documentation where appropriate. Maintain complete, accurate, and up-to-date records in C360 in line with Customer Service procedures. Carry out general office administration to support smooth departmental operations, including handling invoices and managing contracts. Provide operational phone and email cover for colleagues during periods of absence to ensure continuity of service. Always represent Berkeley Homes with professionalism, consistently delivering exceptional customer service and upholding brand standards. Experience required Experience in an administrative role, ideally within property, housing or construction. Strong attention to detail, ensuring accuracy in communication, scheduling, and record-keeping. Excellent written and verbal communication skills, with the ability to explain technical or complex issues in simple, customer-friendly language. Effective time management, with the ability to prioritise competing tasks in a fast-paced environment. Ability to multitask, managing emails, calls, scheduling, and contractor coordination simultaneously. Experience using CRM systems (experience with C360 desirable) for logging cases, updating customer information, and tracking tasks. Confident handling inbound and outbound customer calls, including managing difficult conversations with professionalism and empathy. Strong organisational and diary-management skills, including scheduling sub-contractor visits and coordinating multiple trades. Problem solving mindset, able to assess visit outcomes, identify next steps, and escalate appropriately. Ability to build positive working relationships with contractors, internal teams, and customers. A proactive approach, taking ownership of tasks and following issues through to resolution. Good IT literacy, including MS Office (Outlook, Word, Excel) and digital communication platforms. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard full-time working hours in the office are 8am-5pm with core working hours 9am-4pm. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
Overview Job Title: Dutch Speaking Careline Advisor Location: Konecta UK, 8 Harbour Exchange Square, London, E14 9HF Hours: 40 hours per week Operational hours: Monday to Friday 7.30am till 7pm, Saturday 7.30am till 4pm, Sunday 9am till 4pm Salary: £14.18 per hour Main Purpose of Role As a Careline Advisor (Benelux Recall Support), you will be responsible for delivering the highest level of customer care to consumers in Benelux markets affected by Danone's Specialised Nutrition product recall. You will act as the first point of contact for recall-related enquiries from French-speaking or Dutch-speaking consumers, handling inbound calls and written contacts with empathy, accuracy, and regulatory compliance. Core duties Answer inbound calls from Benelux consumers regarding the product recall, taking full ownership of each interaction and providing clear, accurate guidance in French or Dutch. Respond to recall-related emails and written enquiries, using accurate and compliant information tailored to individual needs. Logging and processing cases in the case management system with meticulous attention to detail, ensuring traceability of each consumer contact. Arranging sample returns and resolutions in line with Danone's recall policy and liaising with logistics teams where necessary. Escalating complexe or sensitive cases promptly to the appropriate nutrition, quality or regulatory teams while maintaining ownership of the consumer journey. Working closely with subject matter experts, quality specialists and regulatory colleagues to ensure compliance with recall procedures and accurate dissemination of information. Team and environment This position sits within the multi-skilled "One Danone Careline" team. You will be supported by nutrition and healthcare specialists, as well as quality and knowledge experts, to ensure consumers receive the quality of care expected while following Danone's procedures and regulatory obligations. Given that the recall affects products used by infants and vulnerable consumers, an empathetic and calm demeanor is essential. You will need excellent interpersonal skills and the ability to respond to consumers and parents in a caring, professional and friendly manner. We are looking for people who are flexible and positive to join our team by embracing Konecta's values and representing this well-loved client. Qualifications and skills Fluent written and spoken French OR Dutch (mandatory) Ability to communicate effectively and empathically with a wide range of consumers and members of the public Excellent written and verbal skills Ability to take ownership of each customer journey, anticipating needs and persevering to resolve cases through personalised solutions Customer care experience, preferably within the food industry sector Childcare experience or a strong interest in early years preferable IT skills: ability to use Google Suite and Microsoft Office, strong typing skills. CRM knowledge such as Salesforce will be a plus Flexible to work shifts Self-motivated and a team player To have fun at work! Additional recall-specific requirements Experience working in a high-volume customer service environment where accuracy and compliance are critical (experience of product recalls or regulated sectors is desirable). The ability to remain calm and compassionate under pressure, particularly when dealing with vulnerable consumers. Strong data-entry skills with an eye for detail and the ability to document information accurately. Awareness of, or willingness to learn about, food safety and regulatory requirements relating to product recalls. A professional phone manner and the ability to handle sensitive information confidentially. About Konecta UK We partner with clients to deliver outstanding customer experience. We combine talent, innovation, and industry expertise, supporting our clients in engaging with their customers, building loyalty, and maximising value with a strong commitment to the environment and society. We are an international company that provides customer experience services worldwide. With more than 200 sites in 24 countries on three continents and around 130,000 people speaking more than 30 languages, we adapt to each country, culture, and time zone. Our clients employ us to communicate with their customers in the most effective ways - this can be on the phone, via email, on the web through live chat or any social media channels. Learn more here: Why work for us? Konecta UK working culture of fun and sociable team environment Pension Scheme Eye test vouchers and discounts Discounted corporate gym membership with Nuffield Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Recommend a friend scheme paid reward of £500 + Apprenticeships qualifications and career flight path schemes Recognition and reward schemes with Perkbox points Cycle to work scheme
Apr 13, 2026
Full time
Overview Job Title: Dutch Speaking Careline Advisor Location: Konecta UK, 8 Harbour Exchange Square, London, E14 9HF Hours: 40 hours per week Operational hours: Monday to Friday 7.30am till 7pm, Saturday 7.30am till 4pm, Sunday 9am till 4pm Salary: £14.18 per hour Main Purpose of Role As a Careline Advisor (Benelux Recall Support), you will be responsible for delivering the highest level of customer care to consumers in Benelux markets affected by Danone's Specialised Nutrition product recall. You will act as the first point of contact for recall-related enquiries from French-speaking or Dutch-speaking consumers, handling inbound calls and written contacts with empathy, accuracy, and regulatory compliance. Core duties Answer inbound calls from Benelux consumers regarding the product recall, taking full ownership of each interaction and providing clear, accurate guidance in French or Dutch. Respond to recall-related emails and written enquiries, using accurate and compliant information tailored to individual needs. Logging and processing cases in the case management system with meticulous attention to detail, ensuring traceability of each consumer contact. Arranging sample returns and resolutions in line with Danone's recall policy and liaising with logistics teams where necessary. Escalating complexe or sensitive cases promptly to the appropriate nutrition, quality or regulatory teams while maintaining ownership of the consumer journey. Working closely with subject matter experts, quality specialists and regulatory colleagues to ensure compliance with recall procedures and accurate dissemination of information. Team and environment This position sits within the multi-skilled "One Danone Careline" team. You will be supported by nutrition and healthcare specialists, as well as quality and knowledge experts, to ensure consumers receive the quality of care expected while following Danone's procedures and regulatory obligations. Given that the recall affects products used by infants and vulnerable consumers, an empathetic and calm demeanor is essential. You will need excellent interpersonal skills and the ability to respond to consumers and parents in a caring, professional and friendly manner. We are looking for people who are flexible and positive to join our team by embracing Konecta's values and representing this well-loved client. Qualifications and skills Fluent written and spoken French OR Dutch (mandatory) Ability to communicate effectively and empathically with a wide range of consumers and members of the public Excellent written and verbal skills Ability to take ownership of each customer journey, anticipating needs and persevering to resolve cases through personalised solutions Customer care experience, preferably within the food industry sector Childcare experience or a strong interest in early years preferable IT skills: ability to use Google Suite and Microsoft Office, strong typing skills. CRM knowledge such as Salesforce will be a plus Flexible to work shifts Self-motivated and a team player To have fun at work! Additional recall-specific requirements Experience working in a high-volume customer service environment where accuracy and compliance are critical (experience of product recalls or regulated sectors is desirable). The ability to remain calm and compassionate under pressure, particularly when dealing with vulnerable consumers. Strong data-entry skills with an eye for detail and the ability to document information accurately. Awareness of, or willingness to learn about, food safety and regulatory requirements relating to product recalls. A professional phone manner and the ability to handle sensitive information confidentially. About Konecta UK We partner with clients to deliver outstanding customer experience. We combine talent, innovation, and industry expertise, supporting our clients in engaging with their customers, building loyalty, and maximising value with a strong commitment to the environment and society. We are an international company that provides customer experience services worldwide. With more than 200 sites in 24 countries on three continents and around 130,000 people speaking more than 30 languages, we adapt to each country, culture, and time zone. Our clients employ us to communicate with their customers in the most effective ways - this can be on the phone, via email, on the web through live chat or any social media channels. Learn more here: Why work for us? Konecta UK working culture of fun and sociable team environment Pension Scheme Eye test vouchers and discounts Discounted corporate gym membership with Nuffield Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Recommend a friend scheme paid reward of £500 + Apprenticeships qualifications and career flight path schemes Recognition and reward schemes with Perkbox points Cycle to work scheme
Inbound Sales & Customer Service Agent - DANISH Location: Hybrid position available - Head Office in Canary Wharf, London Salary/Rate: £26,700 + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £5,000 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time). Reports to: Team Manager Progression: Agents can progress to positions such as Social Media, Guest Relations, Outbound, Trainer, Quality Support Executive and Team Manager. Hours: Full time: 37.50 per week, Initially between the hours of 8am - 8pm Monday - Friday, 8-4PM Saturday and 9-4PM Sunday. Shifts will include 1 weekend day every other week with a weekday given in lieu. Outline We are looking for a Travel Agent to join our existing team for Centerparcs. Centerparcs offer holiday packages to European customers both online and over the phone. Suitable candidates will speak Danish and English to a fluent level. Our ideal candidate will be someone who has a passion for customer service and a natural ability to influence sales. The travel agent will be expected to handle incoming calls on behalf of Centerparcs including the exploration and understanding of the needs and expectations of customers. Responsibilities Handle incoming calls for both sales and service calls Handle service requests in the applications system supplied by client Generate sales through understanding customer needs and creating desire Cancel, modify or confirm visits already sold Upsell additional products, services and extended stays This list is not intended to be exhaustive, and other duties may be required from time to time as deemed reasonable by the business. Key Competencies Danish speaker to fluent level Excellent interpersonal skills Able to add to a high performance team culture where agents "exhaust all opportunities" to achieve targets and brand loyalty for the client A natural ability to drive sales Professional and emotionally resilient. To embrace the brand vision of the Centerparcs core values Good attention to detail Excellent multi tasker Aims to surprise and delight on every customer interaction Experience in a previous customer service or sales roles (E) Excellent communication and motivational skills, ability to multitask and work independently (E) Ability to work in a fast paced environment, maintaining attention to detail and accuracy (E) Excellent understanding of call centre practices, KPIs etc. (P) Training Full product and system training provided Sales technique training provided Customer Service skills training provided Compensation & Benefits IIP Accredited Employer BUPA Life Insurance Scheme Perkbox Eye test vouchers Excellent onsite training and induction Staff room with refreshments Corporate discounts, including hairdressing, gym membership, restaurants and bars Smart casual dress code and policy Involvement with local charities and fundraising days/events 20 days holiday per annum plus an additional day per year of service up 5 days Bank holidays entitlement Recently built premises Specific benefits on campaigns you work on including discounts, incentives and prizes Recommend a friend scheme paid reward Apprenticeship positions available NVQ qualifications Owing to the nature of this position, any offer of employment with Konecta may be subject to a satisfactory checking report from the Disclosure and Barring Service for Criminality, also Financial Probity. You will be required to supply 36 months previous employment references (2 references minimum).
Apr 12, 2026
Full time
Inbound Sales & Customer Service Agent - DANISH Location: Hybrid position available - Head Office in Canary Wharf, London Salary/Rate: £26,700 + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £5,000 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time). Reports to: Team Manager Progression: Agents can progress to positions such as Social Media, Guest Relations, Outbound, Trainer, Quality Support Executive and Team Manager. Hours: Full time: 37.50 per week, Initially between the hours of 8am - 8pm Monday - Friday, 8-4PM Saturday and 9-4PM Sunday. Shifts will include 1 weekend day every other week with a weekday given in lieu. Outline We are looking for a Travel Agent to join our existing team for Centerparcs. Centerparcs offer holiday packages to European customers both online and over the phone. Suitable candidates will speak Danish and English to a fluent level. Our ideal candidate will be someone who has a passion for customer service and a natural ability to influence sales. The travel agent will be expected to handle incoming calls on behalf of Centerparcs including the exploration and understanding of the needs and expectations of customers. Responsibilities Handle incoming calls for both sales and service calls Handle service requests in the applications system supplied by client Generate sales through understanding customer needs and creating desire Cancel, modify or confirm visits already sold Upsell additional products, services and extended stays This list is not intended to be exhaustive, and other duties may be required from time to time as deemed reasonable by the business. Key Competencies Danish speaker to fluent level Excellent interpersonal skills Able to add to a high performance team culture where agents "exhaust all opportunities" to achieve targets and brand loyalty for the client A natural ability to drive sales Professional and emotionally resilient. To embrace the brand vision of the Centerparcs core values Good attention to detail Excellent multi tasker Aims to surprise and delight on every customer interaction Experience in a previous customer service or sales roles (E) Excellent communication and motivational skills, ability to multitask and work independently (E) Ability to work in a fast paced environment, maintaining attention to detail and accuracy (E) Excellent understanding of call centre practices, KPIs etc. (P) Training Full product and system training provided Sales technique training provided Customer Service skills training provided Compensation & Benefits IIP Accredited Employer BUPA Life Insurance Scheme Perkbox Eye test vouchers Excellent onsite training and induction Staff room with refreshments Corporate discounts, including hairdressing, gym membership, restaurants and bars Smart casual dress code and policy Involvement with local charities and fundraising days/events 20 days holiday per annum plus an additional day per year of service up 5 days Bank holidays entitlement Recently built premises Specific benefits on campaigns you work on including discounts, incentives and prizes Recommend a friend scheme paid reward Apprenticeship positions available NVQ qualifications Owing to the nature of this position, any offer of employment with Konecta may be subject to a satisfactory checking report from the Disclosure and Barring Service for Criminality, also Financial Probity. You will be required to supply 36 months previous employment references (2 references minimum).
Overview Job Title: Dutch Speaking Careline Advisor Location: Konecta UK, 8 Harbour Exchange Square, London, E14 9HF Hours: 40 hours per week Operational hours: Monday to Friday 7.30am till 7pm, Saturday 7.30am till 4pm, Sunday 9am till 4pm Salary: £14.18 per hour Main Purpose of Role As a Careline Advisor (Benelux Recall Support), you will be responsible for delivering the highest level of customer care to consumers in Benelux markets affected by Danone's Specialised Nutrition product recall. You will act as the first point of contact for recall-related enquiries from French-speaking or Dutch-speaking consumers, handling inbound calls and written contacts with empathy, accuracy, and regulatory compliance. Core duties Answer inbound calls from Benelux consumers regarding the product recall, taking full ownership of each interaction and providing clear, accurate guidance in French or Dutch. Respond to recall-related emails and written enquiries, using accurate and compliant information tailored to individual needs. Logging and processing cases in the case management system with meticulous attention to detail, ensuring traceability of each consumer contact. Arranging sample returns and resolutions in line with Danone's recall policy and liaising with logistics teams where necessary. Escalating complexe or sensitive cases promptly to the appropriate nutrition, quality or regulatory teams while maintaining ownership of the consumer journey. Working closely with subject matter experts, quality specialists and regulatory colleagues to ensure compliance with recall procedures and accurate dissemination of information. Team and environment This position sits within the multi-skilled "One Danone Careline" team. You will be supported by nutrition and healthcare specialists, as well as quality and knowledge experts, to ensure consumers receive the quality of care expected while following Danone's procedures and regulatory obligations. Given that the recall affects products used by infants and vulnerable consumers, an empathetic and calm demeanor is essential. You will need excellent interpersonal skills and the ability to respond to consumers and parents in a caring, professional and friendly manner. We are looking for people who are flexible and positive to join our team by embracing Konecta's values and representing this well-loved client. Qualifications and skills Fluent written and spoken French OR Dutch (mandatory) Ability to communicate effectively and empathically with a wide range of consumers and members of the public Excellent written and verbal skills Ability to take ownership of each customer journey, anticipating needs and persevering to resolve cases through personalised solutions Customer care experience, preferably within the food industry sector Childcare experience or a strong interest in early years preferable IT skills: ability to use Google Suite and Microsoft Office, strong typing skills. CRM knowledge such as Salesforce will be a plus Flexible to work shifts Self-motivated and a team player To have fun at work! Additional recall-specific requirements Experience working in a high-volume customer service environment where accuracy and compliance are critical (experience of product recalls or regulated sectors is desirable). The ability to remain calm and compassionate under pressure, particularly when dealing with vulnerable consumers. Strong data-entry skills with an eye for detail and the ability to document information accurately. Awareness of, or willingness to learn about, food safety and regulatory requirements relating to product recalls. A professional phone manner and the ability to handle sensitive information confidentially. About Konecta UK We partner with clients to deliver outstanding customer experience. We combine talent, innovation, and industry expertise, supporting our clients in engaging with their customers, building loyalty, and maximising value with a strong commitment to the environment and society. We are an international company that provides customer experience services worldwide. With more than 200 sites in 24 countries on three continents and around 130,000 people speaking more than 30 languages, we adapt to each country, culture, and time zone. Our clients employ us to communicate with their customers in the most effective ways - this can be on the phone, via email, on the web through live chat or any social media channels. Learn more here: Why work for us? Konecta UK working culture of fun and sociable team environment Pension Scheme Eye test vouchers and discounts Discounted corporate gym membership with Nuffield Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Recommend a friend scheme paid reward of £500 + Apprenticeships qualifications and career flight path schemes Recognition and reward schemes with Perkbox points Cycle to work scheme
Apr 12, 2026
Full time
Overview Job Title: Dutch Speaking Careline Advisor Location: Konecta UK, 8 Harbour Exchange Square, London, E14 9HF Hours: 40 hours per week Operational hours: Monday to Friday 7.30am till 7pm, Saturday 7.30am till 4pm, Sunday 9am till 4pm Salary: £14.18 per hour Main Purpose of Role As a Careline Advisor (Benelux Recall Support), you will be responsible for delivering the highest level of customer care to consumers in Benelux markets affected by Danone's Specialised Nutrition product recall. You will act as the first point of contact for recall-related enquiries from French-speaking or Dutch-speaking consumers, handling inbound calls and written contacts with empathy, accuracy, and regulatory compliance. Core duties Answer inbound calls from Benelux consumers regarding the product recall, taking full ownership of each interaction and providing clear, accurate guidance in French or Dutch. Respond to recall-related emails and written enquiries, using accurate and compliant information tailored to individual needs. Logging and processing cases in the case management system with meticulous attention to detail, ensuring traceability of each consumer contact. Arranging sample returns and resolutions in line with Danone's recall policy and liaising with logistics teams where necessary. Escalating complexe or sensitive cases promptly to the appropriate nutrition, quality or regulatory teams while maintaining ownership of the consumer journey. Working closely with subject matter experts, quality specialists and regulatory colleagues to ensure compliance with recall procedures and accurate dissemination of information. Team and environment This position sits within the multi-skilled "One Danone Careline" team. You will be supported by nutrition and healthcare specialists, as well as quality and knowledge experts, to ensure consumers receive the quality of care expected while following Danone's procedures and regulatory obligations. Given that the recall affects products used by infants and vulnerable consumers, an empathetic and calm demeanor is essential. You will need excellent interpersonal skills and the ability to respond to consumers and parents in a caring, professional and friendly manner. We are looking for people who are flexible and positive to join our team by embracing Konecta's values and representing this well-loved client. Qualifications and skills Fluent written and spoken French OR Dutch (mandatory) Ability to communicate effectively and empathically with a wide range of consumers and members of the public Excellent written and verbal skills Ability to take ownership of each customer journey, anticipating needs and persevering to resolve cases through personalised solutions Customer care experience, preferably within the food industry sector Childcare experience or a strong interest in early years preferable IT skills: ability to use Google Suite and Microsoft Office, strong typing skills. CRM knowledge such as Salesforce will be a plus Flexible to work shifts Self-motivated and a team player To have fun at work! Additional recall-specific requirements Experience working in a high-volume customer service environment where accuracy and compliance are critical (experience of product recalls or regulated sectors is desirable). The ability to remain calm and compassionate under pressure, particularly when dealing with vulnerable consumers. Strong data-entry skills with an eye for detail and the ability to document information accurately. Awareness of, or willingness to learn about, food safety and regulatory requirements relating to product recalls. A professional phone manner and the ability to handle sensitive information confidentially. About Konecta UK We partner with clients to deliver outstanding customer experience. We combine talent, innovation, and industry expertise, supporting our clients in engaging with their customers, building loyalty, and maximising value with a strong commitment to the environment and society. We are an international company that provides customer experience services worldwide. With more than 200 sites in 24 countries on three continents and around 130,000 people speaking more than 30 languages, we adapt to each country, culture, and time zone. Our clients employ us to communicate with their customers in the most effective ways - this can be on the phone, via email, on the web through live chat or any social media channels. Learn more here: Why work for us? Konecta UK working culture of fun and sociable team environment Pension Scheme Eye test vouchers and discounts Discounted corporate gym membership with Nuffield Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Recommend a friend scheme paid reward of £500 + Apprenticeships qualifications and career flight path schemes Recognition and reward schemes with Perkbox points Cycle to work scheme
Contact Centre Trainee Consultant Hotel Chocolat Job Specification Salary: £12.30 p/h - Bonus up to £300 per month Training sessions may be conducted on site. Shifts: Monday to Friday between 8:30am and 7pm, Saturday 8:30am to 5pm, Sunday 9am to 5pm. Rota will be on a rotating shift pattern with 2 weeks notice. Opening times seasonal. We are seeking customer focused, energetic individuals that care as passionately about delivering great customer service as we do. All of our team are empowered to make decisions and ensure every customer is left feeling 100% happy with the service they have received. If you have a real passion to do the same and want to be part of a team that really makes a difference, then this opportunity is for you. Every contact into our Customer Service team needs to wow that's the way we do things at Hotel Chocolat, and you'll be working with our customers to ensure everyone has the best experience possible. You will have the skills to be completely empowered to handle all types of contacts including telephone, email, Live Chat and all social media platforms. You will talk to our customers about placing new consumer and B2B orders, recommending products and services and resolving product, delivery and despatch queries with their orders. In return your own excellent communication skills and engaging brand voice will ensure that together we always deliver 100% happiness, delivering personalised and thoughtful customer service through multi-channels. Main Purpose of Role Achieve our Efficiency, Adherence and Quality standards Achieve individual Key Performance Indicator standards Deliver 100% Happiness whilst adhering to best practices to ensure every interaction considers cost efficiencies within the decision-making process Answer inbound telephone calls, respond to customer service emails and answer Live Chats to meet team service level agreement targets whilst delivering 100% Happiness to customers. Make outbound calls as required, either to reply to customers with queries, or to support targeted service campaigns as required. Provide cover in other areas of the Brand Centre as required. Skills and Experience Essential Excellent communication skills both written and spoken. Ability to engage and motivate others through effective written communications. Results driven, meeting or exceeding current KPI's or targets. Effective in offering customers appropriate resolution whilst delivering 100% Happiness and supporting colleagues to do the same. Able to challenge processes and procedures to demonstrate better ways of working. Intermediate level of MS SharePoint, Excel, Word and Outlook. Desirable Ability to coach and mentor team members to increase knowledge and efficiency. Competent and knowledgeable with Elucid, Vocalcom and other in-house systems. Familiar with areas of Call Centre compliance including adherence to GDPR guidelines, and ensure that agents operate to required standards and requirements when talking to our customers. A genuine love of chocolate would be an advantage! Communication skills - Email & Live Chat The ideal candidate would need to have strong written communication skills, with a particular focus on professional, clear and empathetic interactions via email and live chat. You will be expected to: Respond to customer and client enquiries in a timely, courteous and helpful manner. Demonstrate the ability to troubleshoot and resolve issues using written communication. Adapt your tone to suit different audiences while maintaining a consistent brand voice. Manage multiple chat conversations at once while maintaining attention to detail and response quality. Use BEEM where appropriate in all emails (Brand, Engage, Educate, Motivate). Use templates where appropriate, while also personalising messages to ensure a positive customer experience. We care passionately about our people and extensive training is given prior to handling any live customer contacts, with ongoing support provided. However, you must have a strong customer service ethic to succeed in this role together with a desire to achieve personal sales and service targets and results. Who are Konecta Group and Hotel Chocolat? Konecta Group are an outsourced services provider which means we take and make calls on our client's behalf. One of our key clients is Hotel Chocolat. Hotel Chocolat is the only company in the UK to grow cocoa on its own plantation. Operational Days and Hours With given notice, Konecta reserves the right to change your working hours. Your contracted hours will be 8:00am to 10:00pm Monday to Sunday with a day off in lieu during the week. It is critical that you are available to cover weekends when required by the business. Konecta International reserves the right to change the working hours. Systems & Training Full training will be given by Konecta and will include supporting on-going training requirements for. Position in Organisation The Contact Centre Consultant reports directly into the Hotel Chocolat Team Leader.
Apr 11, 2026
Full time
Contact Centre Trainee Consultant Hotel Chocolat Job Specification Salary: £12.30 p/h - Bonus up to £300 per month Training sessions may be conducted on site. Shifts: Monday to Friday between 8:30am and 7pm, Saturday 8:30am to 5pm, Sunday 9am to 5pm. Rota will be on a rotating shift pattern with 2 weeks notice. Opening times seasonal. We are seeking customer focused, energetic individuals that care as passionately about delivering great customer service as we do. All of our team are empowered to make decisions and ensure every customer is left feeling 100% happy with the service they have received. If you have a real passion to do the same and want to be part of a team that really makes a difference, then this opportunity is for you. Every contact into our Customer Service team needs to wow that's the way we do things at Hotel Chocolat, and you'll be working with our customers to ensure everyone has the best experience possible. You will have the skills to be completely empowered to handle all types of contacts including telephone, email, Live Chat and all social media platforms. You will talk to our customers about placing new consumer and B2B orders, recommending products and services and resolving product, delivery and despatch queries with their orders. In return your own excellent communication skills and engaging brand voice will ensure that together we always deliver 100% happiness, delivering personalised and thoughtful customer service through multi-channels. Main Purpose of Role Achieve our Efficiency, Adherence and Quality standards Achieve individual Key Performance Indicator standards Deliver 100% Happiness whilst adhering to best practices to ensure every interaction considers cost efficiencies within the decision-making process Answer inbound telephone calls, respond to customer service emails and answer Live Chats to meet team service level agreement targets whilst delivering 100% Happiness to customers. Make outbound calls as required, either to reply to customers with queries, or to support targeted service campaigns as required. Provide cover in other areas of the Brand Centre as required. Skills and Experience Essential Excellent communication skills both written and spoken. Ability to engage and motivate others through effective written communications. Results driven, meeting or exceeding current KPI's or targets. Effective in offering customers appropriate resolution whilst delivering 100% Happiness and supporting colleagues to do the same. Able to challenge processes and procedures to demonstrate better ways of working. Intermediate level of MS SharePoint, Excel, Word and Outlook. Desirable Ability to coach and mentor team members to increase knowledge and efficiency. Competent and knowledgeable with Elucid, Vocalcom and other in-house systems. Familiar with areas of Call Centre compliance including adherence to GDPR guidelines, and ensure that agents operate to required standards and requirements when talking to our customers. A genuine love of chocolate would be an advantage! Communication skills - Email & Live Chat The ideal candidate would need to have strong written communication skills, with a particular focus on professional, clear and empathetic interactions via email and live chat. You will be expected to: Respond to customer and client enquiries in a timely, courteous and helpful manner. Demonstrate the ability to troubleshoot and resolve issues using written communication. Adapt your tone to suit different audiences while maintaining a consistent brand voice. Manage multiple chat conversations at once while maintaining attention to detail and response quality. Use BEEM where appropriate in all emails (Brand, Engage, Educate, Motivate). Use templates where appropriate, while also personalising messages to ensure a positive customer experience. We care passionately about our people and extensive training is given prior to handling any live customer contacts, with ongoing support provided. However, you must have a strong customer service ethic to succeed in this role together with a desire to achieve personal sales and service targets and results. Who are Konecta Group and Hotel Chocolat? Konecta Group are an outsourced services provider which means we take and make calls on our client's behalf. One of our key clients is Hotel Chocolat. Hotel Chocolat is the only company in the UK to grow cocoa on its own plantation. Operational Days and Hours With given notice, Konecta reserves the right to change your working hours. Your contracted hours will be 8:00am to 10:00pm Monday to Sunday with a day off in lieu during the week. It is critical that you are available to cover weekends when required by the business. Konecta International reserves the right to change the working hours. Systems & Training Full training will be given by Konecta and will include supporting on-going training requirements for. Position in Organisation The Contact Centre Consultant reports directly into the Hotel Chocolat Team Leader.
We're looking for an Asset Sales Co-ordinator to join our Development & Commercial team, providing essential support across our Affordable Homeownership portfolio. You'll help process over 550 sales a year, working closely with colleagues, external partners, and customers to ensure smooth transactions and an outstanding service experience. Salary: £32,634 per year Contract: Permanent, full time Your week: 36.25 hours Monday - Friday 9am - 5.15pm Location: Hybrid with a regular presence in our Boston office (3 days per week minimum) Snapshot of your role Provide administrative and sales support to the Asset Sales Team, including preparing legal documents and managing CRM records. Act as the first point of contact for customers, handling inbound calls, providing sales information, responding to enquiries, and supporting applications for homeownership products. Liaise with internal teams and external partners, including estate agents, solicitors, and financial advisors, to progress sales efficiently. Monitor sales progress, maintain mailing lists, and assist with property marketing, handovers, and viewings. Raise purchase orders, issue instructions to contractors, and manage post-completion tasks including CORE submissions. Coordinate team events, presentations, and general administrative duties such as diary, filing, and stationery management. Maintain accuracy and compliance in all sales documentation, supporting audits and regulatory requirements. What we're looking for Proven experience in a co-ordinator or administrative role, ideally in property sales or a similar sector. Strong customer service skills with excellent verbal and written communication. Knowledge of Affordable Homeownership products and property sales processes. Proficiency in Microsoft Office applications and experience with CRM systems. Highly organised with attention to detail and strong file management skills. Integrity, resilience, and the ability to remain calm under pressure. Collaborative team player with a proactive, can-do approach. Flexible and adaptable to meet changing priorities and support colleagues across the organisation. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 22 April Interviews: 28 April We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
Apr 10, 2026
Full time
We're looking for an Asset Sales Co-ordinator to join our Development & Commercial team, providing essential support across our Affordable Homeownership portfolio. You'll help process over 550 sales a year, working closely with colleagues, external partners, and customers to ensure smooth transactions and an outstanding service experience. Salary: £32,634 per year Contract: Permanent, full time Your week: 36.25 hours Monday - Friday 9am - 5.15pm Location: Hybrid with a regular presence in our Boston office (3 days per week minimum) Snapshot of your role Provide administrative and sales support to the Asset Sales Team, including preparing legal documents and managing CRM records. Act as the first point of contact for customers, handling inbound calls, providing sales information, responding to enquiries, and supporting applications for homeownership products. Liaise with internal teams and external partners, including estate agents, solicitors, and financial advisors, to progress sales efficiently. Monitor sales progress, maintain mailing lists, and assist with property marketing, handovers, and viewings. Raise purchase orders, issue instructions to contractors, and manage post-completion tasks including CORE submissions. Coordinate team events, presentations, and general administrative duties such as diary, filing, and stationery management. Maintain accuracy and compliance in all sales documentation, supporting audits and regulatory requirements. What we're looking for Proven experience in a co-ordinator or administrative role, ideally in property sales or a similar sector. Strong customer service skills with excellent verbal and written communication. Knowledge of Affordable Homeownership products and property sales processes. Proficiency in Microsoft Office applications and experience with CRM systems. Highly organised with attention to detail and strong file management skills. Integrity, resilience, and the ability to remain calm under pressure. Collaborative team player with a proactive, can-do approach. Flexible and adaptable to meet changing priorities and support colleagues across the organisation. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 22 April Interviews: 28 April We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
A UK building society is seeking a Customer Representative for their Hartlepool branch. This full-time role, on a 12-month fixed-term contract, involves providing exceptional customer service across various channels. You'll handle transactions, manage inbound calls, and assist with product applications. If you're passionate about helping customers and are comfortable with digital tools, this opportunity is for you. The organization emphasizes training and offers various employee benefits, including private medical insurance and a competitive pension.
Apr 10, 2026
Full time
A UK building society is seeking a Customer Representative for their Hartlepool branch. This full-time role, on a 12-month fixed-term contract, involves providing exceptional customer service across various channels. You'll handle transactions, manage inbound calls, and assist with product applications. If you're passionate about helping customers and are comfortable with digital tools, this opportunity is for you. The organization emphasizes training and offers various employee benefits, including private medical insurance and a competitive pension.
Inbound Sales Advisor - No Cold Calling Location: Eurocentral (Motherwell/Glasgow) Salary: £25,000 basic + £45,000+ OTE Full-Time 5 days per week Full flexibility Monday - Sunday Every 2nd weekend off Ready to earn big in a high-energy sales role with warm leads only? We're working with one of the fastest-growing digital finance brokers in the automotive industry , and they're looking for ambitious, driven individuals to join their team. This is your chance to step into a pure inbound sales role where customers come to YOU - no cold calling, no chasing, just real opportunities to earn and grow. What's in it for you: £25,000 basic salary with commission (realistic £45,000+ OTE) Guaranteed earnings during your first 3 months Warm inbound enquiries only - no cold calling 30 days holiday (increasing with service) Hybrid working after probation Flexible shift patterns with every 2nd weekend off Subsidised travel Full training through a dedicated training academy Clear progression opportunities, incentives, and team perks What you'll be doing: Speaking with customers via phone, email, and live chat Understanding customer needs and recommending suitable finance options Managing the full journey from initial enquiry to approval Working closely with internal teams and dealerships Delivering a high level of customer service and accurate documentation What we're looking for: Sales or customer service experience (ideally phone-based) Confident, target-driven, and customer-focused Strong communication and organisational skills Motivated by earning potential and career progression This is an excellent opportunity to join a growing business where your performance is recognised and rewarded. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Apr 10, 2026
Full time
Inbound Sales Advisor - No Cold Calling Location: Eurocentral (Motherwell/Glasgow) Salary: £25,000 basic + £45,000+ OTE Full-Time 5 days per week Full flexibility Monday - Sunday Every 2nd weekend off Ready to earn big in a high-energy sales role with warm leads only? We're working with one of the fastest-growing digital finance brokers in the automotive industry , and they're looking for ambitious, driven individuals to join their team. This is your chance to step into a pure inbound sales role where customers come to YOU - no cold calling, no chasing, just real opportunities to earn and grow. What's in it for you: £25,000 basic salary with commission (realistic £45,000+ OTE) Guaranteed earnings during your first 3 months Warm inbound enquiries only - no cold calling 30 days holiday (increasing with service) Hybrid working after probation Flexible shift patterns with every 2nd weekend off Subsidised travel Full training through a dedicated training academy Clear progression opportunities, incentives, and team perks What you'll be doing: Speaking with customers via phone, email, and live chat Understanding customer needs and recommending suitable finance options Managing the full journey from initial enquiry to approval Working closely with internal teams and dealerships Delivering a high level of customer service and accurate documentation What we're looking for: Sales or customer service experience (ideally phone-based) Confident, target-driven, and customer-focused Strong communication and organisational skills Motivated by earning potential and career progression This is an excellent opportunity to join a growing business where your performance is recognised and rewarded. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
About The Role Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there's a place in our team for you. CUSTOMER SERVICES - IT'S A PEOPLE THING It's not about what you know. It's who you are. As a Customer Service Advisor for Climate Control you'll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better. In the role of a Customer Service Advisor you'll be responsible for delivering a best-in-class service whilst using product knowledge and expertise to maximise upselling opportunities. Your days will be spent communicating with customers on the telephone, via email and responding to website requests. You'll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. Along with contributing to improving revenue and service standards by accurately establishing customers' needs and identifying opportunities for additional hire requirements, ensuring that all transactions and documentation are accurately completed and filed on a daily basis. You'll enjoy thinking on your feet and using your initiative to ensure we deliver the very best experience for our customers and that we continue to improve our service. Developing a strong understanding of our customers and their markets, provide fulfilment centres with guidance on new bookings, and maintain an up to date and accurate customer database. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great company pension scheme. About You If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. To succeed in this role you will bring the following skill set and behaviours: Proven experience in a Customer Service role, preferably handling in bound order/sales enquiries where you have used your skills and experience to successfully complete transactions and satisfy customers Able to demonstrate experience in dealing with inbound enquiries through multiple channels eg telephone, web, email Experience of industry advantageous but not essential Continuous improvement ethic, embraces change and puts forward and acts on suggestions to improve processes and service levels Strong interpersonal skills, communicates clearly and concisely in both verbal and written formats and demonstrates effective listening skills Commercial Acumen/Awareness - have an awareness of how role impacts on the wider business/P&L Customer focus - ability to see issues from customers' perspective, engages customer in the development of solutions Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures An effective team member with a highly supportive, collaborative approach A flexible and adaptable approach, you'll enjoy a varied work day in a fast paced operational environment where you'll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels A good level of computer literacy in MS Office packages. You'll embrace learning new IT systems and enjoy making the most of technology in your job role About Us Why Sunbelt? Whether it's construction sites, energy projects, government initiatives, or unforgettable events, Sunbelt Rentals deliver the equipment and expertise to move every industry forward. With our ambition to an employer of choice this makes Sunbelt Rentals an ideal destination for your next career move. We are committed to the fair treatment of our staff, potential staff, and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background. Having a criminal record will not automatically bar an individual from working with us. We judge each case on its own merits, taking into account the relevance of the conviction to the role, the circumstances, and the time passed since the offence.
Apr 10, 2026
Full time
About The Role Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there's a place in our team for you. CUSTOMER SERVICES - IT'S A PEOPLE THING It's not about what you know. It's who you are. As a Customer Service Advisor for Climate Control you'll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better. In the role of a Customer Service Advisor you'll be responsible for delivering a best-in-class service whilst using product knowledge and expertise to maximise upselling opportunities. Your days will be spent communicating with customers on the telephone, via email and responding to website requests. You'll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. Along with contributing to improving revenue and service standards by accurately establishing customers' needs and identifying opportunities for additional hire requirements, ensuring that all transactions and documentation are accurately completed and filed on a daily basis. You'll enjoy thinking on your feet and using your initiative to ensure we deliver the very best experience for our customers and that we continue to improve our service. Developing a strong understanding of our customers and their markets, provide fulfilment centres with guidance on new bookings, and maintain an up to date and accurate customer database. What can we offer you in return? You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great company pension scheme. About You If you join the team we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. To succeed in this role you will bring the following skill set and behaviours: Proven experience in a Customer Service role, preferably handling in bound order/sales enquiries where you have used your skills and experience to successfully complete transactions and satisfy customers Able to demonstrate experience in dealing with inbound enquiries through multiple channels eg telephone, web, email Experience of industry advantageous but not essential Continuous improvement ethic, embraces change and puts forward and acts on suggestions to improve processes and service levels Strong interpersonal skills, communicates clearly and concisely in both verbal and written formats and demonstrates effective listening skills Commercial Acumen/Awareness - have an awareness of how role impacts on the wider business/P&L Customer focus - ability to see issues from customers' perspective, engages customer in the development of solutions Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures An effective team member with a highly supportive, collaborative approach A flexible and adaptable approach, you'll enjoy a varied work day in a fast paced operational environment where you'll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels A good level of computer literacy in MS Office packages. You'll embrace learning new IT systems and enjoy making the most of technology in your job role About Us Why Sunbelt? Whether it's construction sites, energy projects, government initiatives, or unforgettable events, Sunbelt Rentals deliver the equipment and expertise to move every industry forward. With our ambition to an employer of choice this makes Sunbelt Rentals an ideal destination for your next career move. We are committed to the fair treatment of our staff, potential staff, and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background. Having a criminal record will not automatically bar an individual from working with us. We judge each case on its own merits, taking into account the relevance of the conviction to the role, the circumstances, and the time passed since the offence.
Inbound Telesales Advisor Location: Dundee Salary: £25,000 basic (£45,000+ OTE) Guaranteed earnings in your first 3 months We are working with one of the fastest going local businesses who provide finance solutions to the automotive sector. We are looking for driven, high-achieving individuals who thrive in a warm lead/inbound sales environment and want to maximise your OTE earning potential. This is the chance to take your sales career to the next level, with every 2 weekend off and NO COLD CALLING! We also offer unbeatable training, support and brilliant commission potential and career advancement. What's in it for you: £25k basic + uncapped commission (OTE up to £45K) Guaranteed earnings during your first 3 months Warm, inbound enquiries - no cold calling 30 days holiday (increasing with service) Hybrid working after probation Flexible shift patterns + subsidised travel Full training through our Ninja Training Academy Career progression, regular incentives, and team perks What you'll do: Speak with customers via phone, email, and live chat Advise on tailored finance options Guide customers from enquiry to approval Coordinate with internal teams and dealerships Deliver outstanding service and accurate documentation handling What we're looking for: Sales or customer service experience (ideally phone-based) Confident, target-driven, and customer-focused Strong communication and organisational skills Apply now to start your journey with us. Start date: March/April 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Apr 09, 2026
Full time
Inbound Telesales Advisor Location: Dundee Salary: £25,000 basic (£45,000+ OTE) Guaranteed earnings in your first 3 months We are working with one of the fastest going local businesses who provide finance solutions to the automotive sector. We are looking for driven, high-achieving individuals who thrive in a warm lead/inbound sales environment and want to maximise your OTE earning potential. This is the chance to take your sales career to the next level, with every 2 weekend off and NO COLD CALLING! We also offer unbeatable training, support and brilliant commission potential and career advancement. What's in it for you: £25k basic + uncapped commission (OTE up to £45K) Guaranteed earnings during your first 3 months Warm, inbound enquiries - no cold calling 30 days holiday (increasing with service) Hybrid working after probation Flexible shift patterns + subsidised travel Full training through our Ninja Training Academy Career progression, regular incentives, and team perks What you'll do: Speak with customers via phone, email, and live chat Advise on tailored finance options Guide customers from enquiry to approval Coordinate with internal teams and dealerships Deliver outstanding service and accurate documentation handling What we're looking for: Sales or customer service experience (ideally phone-based) Confident, target-driven, and customer-focused Strong communication and organisational skills Apply now to start your journey with us. Start date: March/April 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
