78 jobs found

Customer Service Team Leader Peterborough Monday to Friday - Office Based 35,000 - 40,000 Are you someone who enjoys being organised, making a difference, and bringing out the best in others? We're looking for a passionate and motivated Customer Service Team Leader to join our busy, fast-paced department who can really look after our customers and support the team. This role is ideal for someone who thrives on being organised and successful, who leads with enthusiasm, kindness, intelligence, and passion, and who wants to build a long-term career where they can add real value. You'll be leading a small but important team of three customer service advisors, helping them stay focused, responsive, and committed to delivering excellent service. A big part of the role is ensuring enquiries are handled quickly and effectively, while also understanding the why behind customer queries so processes can improve and future enquiries can be reduced. Key Responsibilities Supporting customers with a wide range of enquiries in a professional and helpful way Providing clear and accurate information about customer orders Taking full ownership of enquiries and ensuring they are seen through to resolution Leading a team of three advisors to meet targets and maintain high service standards Ensuring inbound queries are responded to quickly and effectively Leading by example with a positive, "can-do" attitude Maintaining excellent attention to detail in all communication and processes Communicating clearly and confidently with customers and colleagues Creating a professional, polite, and approachable environment Acting as the team's go-to person for support and guidance Requirements Ideally experience in a similar supervisory or team leader role Strong customer service experience Someone proactive, focused, and organised Passionate about delivering excellent customer service A natural leader who understands the difference between leading and simplymanaging Someone who takes pride in being reliable, supportive, and solution-focused A person who genuinely wants to build a career and contribute value to the business Benefits A friendly and supportive working environment A professional but down-to-earth culture A business where you will feel valued and recognised A great team to work with every day A role where your work genuinely makes a difference and adds value to the business If you're someone who enjoys being organised, solving problems, supporting others, and delivering exceptional service, we'd love to hear from you. IND25

Customer Experience and Sales Advisor About Simple Lighting Simple Lighting is one of the UK s leading online LED lighting retailers. Established in 2009, we supply over 1,000 premium LED products to homeowners, Electricians, contractors, and commercial clients across the country. With 13,000+ five- star reviews and a reputation built on quality and expertise, we re a trusted name in the industry. We re a close-knit, fast-moving team based on Merseyside and we re growing. This is a brilliant opportunity to join a business where your contribution genuinely matters. The Role As our Customer Experience and Sales Advisor, you ll be the voice of Simple Lighting the first point of contact for customers buying everything from a single LED bulb to a full commercial lighting installation. You ll handle inbound calls and emails, guide customers to the right products, and make sure every interaction leaves a positive impression. No two days are the same. One minute you re helping a homeowner choose the right downlight, the next you re advising a contractor on a 200-fitting commercial project. Product knowledge, clear communication, and a proactive attitude are essential but full training is provided, and we ll support your development every step of the way. What You ll Be Doing: Handling inbound customer calls and emails promptly and professionally providing friendly, knowledgeable support on orders, deliveries, and returns. When required, making outbound calls to current and new customers in an attempt to upsell or introduce our businesses products. Converting sales enquiries into orders understanding what the customer needs and recommending the right LED lighting solution for their project. Building genuine product expertise across our 1,000+ range so you can answer technical questions with confidence. Troubleshooting technical queries compatibility, installation, wattage, colour temperature, beam angles and escalating where needed. Keeping our e-commerce and CRM systems (Magento 2) accurate and up to date order records, customer details, and stock queries. Liaising with the warehouse team to track and resolve order fulfilment issues quickly. Proactively identifying opportunities to upsell or cross-sell complementary products where it genuinely benefits the customer. Processing customer returns and warranty claims, coordinating with the warehouse to inspect goods and resolve issues fairly. Supporting the wider office team during busy periods this is a small team and everyone chips in. About You We re looking for someone who genuinely enjoys helping people and takes pride in doing things properly. You don t need to be an Electrician, but you do need to be curious, driven, and a great communicator. Essential: Previous experience in a customer service, sales, or retail role. Excellent verbal and written communication clear, friendly, and professional. Confident using computers and quick to pick up new systems. Strong attention to detail and ability to manage multiple enquiries at once. A genuine interest in helping customers find the right solution not just closing a sale. Reliable, punctual, and consistent the kind of person the team can count on. Desirable: Experience in lighting, electrical, construction, or home improvement sectors. Familiarity with e-commerce platforms or order management systems (Magento, Shopify, or similar). Experience in a B2B or trade-facing environment. Any background in technical product support or specification queries. What We Offer: £28,255 annual salary, paid monthly. Structured pay progression clear pathways to increase your earnings based on skills, training, and performance. Generous staff discount across our full LED lighting range. Free on-site parking. A supportive, friendly team where you re genuinely valued not just a number. Full product and systems training from day one no lighting knowledge required to start. Real career progression as the business continues to grow. Modern, well-equipped workplace (currently Birkenhead, relocating to Bromborough later this year). How to Apply Ready to join the team Send your CV. We review applications on a rolling basis, so don t wait around apply today. Simple Lighting Ltd is an equal opportunities employer. We welcome applications from all backgrounds.

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 40 per week, between 7am 7pm (must be flexible with shift rotation and occasional weekends) Pay: £13.33 What s on offer: Competitive pay Overtime available (time and half) Full training provided Weekly pay Opportunity to progress within a growing IT team Temp of the Month - vouchers! Duties include: Providing first-line IT support to external clients, resolving queries efficiently and professionally Logging, tracking, and updating support tickets accurately in the system Troubleshooting hardware, software, and network issues, escalating where necessary Guiding clients through step-by-step solutions over the phone or via email Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we re looking for: Fluent in English and Dutch, written and verbal Strong customer service skills Previous call centre experience beneficial but not essential Organised and methodical in approach to work Previous experience in IT support is beneficial but not essential If you are the candidate we are looking for then please apply today or call (phone number removed) for more information INDPB

Customer Service Advisor (Permanent Position) Location: Leeds (Hybrid - 3 days office / 2 days home after probation) Salary: 27,300 Start Date: 23rd March 2026 Hours: 37.5 hours per week between 07:45 and 17:45 on a rota basis I'm currently working in partnership with a well-established UK organisation that is looking to appoint a number of Customer Service Advisors on a permanent basis at their Leeds site. This is an excellent opportunity for someone with contact centre or customer service experience who is looking for stability, progression and a supportive working environment. My client supports customers nationwide and has built a strong reputation for delivering professional and high-quality service. Their contact centre team plays a key role in maintaining that standard. The Role This is not a scripted or transactional call centre role. Advisors are encouraged to take real ownership of customer interactions. You will: Handle inbound calls and written enquiries Take responsibility for resolving queries from start to finish Support customers with account-related enquiries Manage more detailed or sensitive issues with professionalism Use multiple systems confidently while speaking with customers Escalate issues where appropriate It's a busy environment, so the ability to stay calm, organised and focused under pressure is essential. About You My client is looking for individuals who genuinely care about delivering excellent service. You will ideally have: Previous experience within a contact centre or fast-paced customer service environment Confidence handling more detailed or regulated enquiries Strong communication and listening skills Good IT skills and the ability to multitask A positive, team-oriented approach A willingness to learn and develop Resilience, professionalism and a proactive mindset will help you succeed in this role. What's on Offer Permanent, full-time position Structured training and comprehensive induction Ongoing support from experienced team leaders Clear progression pathways with salary increases linked to performance Hybrid working after probation Modern office environment in Leeds Benefits include: Competitive pension contribution Life assurance and income protection Private medical cover 25 days annual leave plus bank holidays Flexible benefits package Retail discount scheme Well-being support fund If you are looking for a long-term opportunity with genuine career progression and a supportive team culture, I would be keen to speak with you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Assessment day 5th of March Customer Service Advisor Location: Newcastle (Hybrid Working) Hours: Monday to Friday 10AM - 2:15PM Our prestigious client is urgently seeking additional customer service advisors for their busy team. Please be aware their is specific employment screening as below before applying. Pre-Employment Screening Due to the sensitive nature of the information handled within this role, all successful applicants will be required to pass Non Police Personnel Vetting (NPPV). This includes criminal record and intelligence checks, financial screening, identity verification, and, where applicable, background checks on close associates. Applicants must have been resident in the UK for a minimum of three years to allow these checks to be completed. This is an excellent opportunity for an individual with prior experience in a contact centre or customer service environment, where delivering a consistently high standard of customer care is essential. The successful candidate will be confident in managing a range of customer enquiries and committed to providing a high-quality service experience. You will be joining an award-winning pensions administration business that places scheme members at the centre of its operations. Our services include scheme administration, first-time outsourcing, member communications, and scam protection. Key Responsibilities Manage a high volume of inbound calls in a professional, courteous, and timely manner. Identify customer needs and provide appropriate, accurate solutions or alternatives. Maintain accurate and up-to-date records of customer interactions within internal systems. Deliver a consistently high standard of customer service at all times. Work collaboratively with colleagues and other business areas to ensure effective resolution of queries. Candidate Profile Essential Requirements: GCSE Grade C/4 or above in English and Mathematics. Previous experience within a contact centre, customer service advisor, or telephone-based office role, or a comparable customer-focused position. Excellent verbal and written communication skills, with the ability to convey information clearly and professionally. Strong interpersonal skills, with the ability to build rapport and manage a wide range of customer interactions. Demonstrable organisational and planning skills, with the ability to manage competing priorities effectively. The ability to remain calm and professional when working under pressure or handling challenging situations. What our client offers Competitive salary and annual discretionary bonus 25 days' annual leave, with buy/sell flexibility Pension contributions with employer matching Healthcare plans and life assurance Retailer discounts Flexible benefits scheme Employee Assistance Programme and digital GP service Paid volunteering days Referral bonus scheme

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with relevant notes. Engage in high-quality conversations to prevent avoidable complaints and ensure customer satisfaction. Identify complex queries and escalate as necessary to achieve fair outcomes. Provide clear and efficient responses while adhering to company guidelines. Accurately update the client database with essential information. Comply with client and regulatory policies and procedures. What You'll Need: Excellent written and verbal communication skills. Experience in a fast-paced environment. Strong timekeeping skills. Basic IT skills. Experience in a customer service environment is a plus! Why join us? Ongoing Opportunities: Long-term assignments with regular permanent roles available. Weekly Pay: Enjoy weekly pay for your hard work! Free Parking: Convenient parking available on-site. Ready to Make a Difference? If you're ready to embark on a rewarding career in customer service and be part of a supportive and dynamic team, we want to hear from you! Join us in making a positive impact on people's lives through exceptional service. Apply today and take the first step towards an exciting career with our client! If you do not hear from us, then unfortanutely Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Supporting customers over the phone, via email and live chat Ideal experience: Insurance, Financial Services or professional services Strong communication skills essential CUSTOMER SERVICE ADVISOR JOB SUMMARY: Our client is looking for an experienced Administrator / Customer Service Advisorto join their friendly, close knit team in Ringwood. Whilst specific industry experience is not essential, ideally, the successful candidate will have some experience of working in a professional services environment such as Insurance / Financial Services / Legal. On the job training and support will be provided but it is important that you are a confident communicator who is not afraid of interacting with customers, and you are comfortable learning new systems, as you will be working on various inhouse systems / platforms on a daily basis. CUSTOMER SERVICE ADVISOR KEY RESPONSIBILITIES: Handling customer enquiries relating to online quotations / new sales - both over the phone, via email and online chat. Taking inbound calls from existing customers to support with a variety of queries from mid term adjustments, end of term renewals, pricing changes, change of personal circumstances / details etc. Updating customer records and managing the internal database to ensure that all administration tasks are compliant Liaising with customers / third party partners over the telephone and via email Liaising with internal colleagues across the business, on a regular basis Inputting new customer details, updating records and sending out follow up paperwork as required Monitoring on the online chat function - training will be provided, but it would be ideal if you have previous experience of online chat. Ensuring you are compliant during all communications and processes, and record relevant information, to ensure that databases are up to date with the correct customer information SKILLS, QUALIFICATIONS / EXPERIENCE REQUIRED Previous experience of working within a customer service or administration role in a professional services environment would be ideal, as it will support a smoother transition into this role. Excellent communication skills and the confidence to speak to people over the phone, as well as via email and online chat. Strong administration skills and experience of working with Microsoft office and other in-house packages A team player who is willing to go the extra mile, but can also work on their own as required You will need to be an organised multitasker, who can work well within a fast paced, changing environment. Our client prides themselves on their supportive and consultative service provided to all customers and are looking for someone with a professional outlook and the ability to learn and develop new skills, within a very busy, but collaborative environment. Excellent benefits on offer, including: Competitive annual salary : Up to £30K, depending on experience Free onsite parking Hybrid working (after training / probation period) Full training and ongoing support, to enable career progression (paid for courses / training opportunities) Hours: Full time, Monday to Friday 25 days holiday - increase with service Annual bonus incentive Enhanced Company Pension Death in service plan, Life cover Opportunity to benefit from additional benefits in time, including electric vehicle salary sacrifice / discounted products / health cash plan / cycle to work scheme) Other benefits to be discussed at application stage. For more information about this role, or to apply, please get in touch with Joy Bruce at Collaborate Recruitment. We look forward to hearing from you.

Job Title: Customer Service Total Loss Claims Handler Location: Liverpool Salary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays The Total Loss department is a fast-paced and energetic department where no two days are the same. As a Total Loss Claims Handler, you will be responsible for assisting policyholders with their insurance claims and providing the highest standards of customer service, while ensuring that each incident is handled within appropriate time scales and professional manner. What you will be doing: Proactively manage a portfolio of policyholder total loss claims through to settlement Complete thorough indemnity investigations out on all cases Work closely with the inhouse engineers to guarantee a fair settlement with the policy holder Ensure that all validated claims are processed within the agreed SLA s Provide excellent customer service level expectations, taking ownership of all inbound communication Show attention to detail in the handling of insurance claims and provide chronological notes for the customer Provide affective communication to the policyholder of all claims decision and progression of insurance claims Maintain affective diary management to reduce settlement time Expertly assess policy indemnity What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Motivated self-starter Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organizational and prioritization skills with a strong attention to detail The Ability to deal with challenging customers and third-party insurers Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honoring those who serve Armed Forces Defense employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Case Handler, Customer Claims Handler, Insurance Claims Advisor, Claims Assistant may all be considered.

Customer Fraud Advisor - Glasgow (City Park) Full-Time Permanent 26,000 - 28,500 Looking to take the next step in your banking career? We're hiring Customer Fraud Advisors to join a fast-paced and highly supportive fraud team based in Glasgow City Park. As a Customer Fraud Advisor, you'll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity for an experienced Customer Fraud Advisor with a background in banking who enjoys problem solving, helping customers, and making a real difference every day. If you have at least 18 months' experience in a UK banking environment and strong customer service skills, this could be the perfect opportunity to develop your career as a Customer Fraud Advisor. What You'll Be Doing As a Customer Fraud Advisor, you will: Handle inbound customer calls relating to suspected fraud or scams Investigate suspicious transactions and raise fraud cases Support customers who may be vulnerable or experiencing financial difficulties Approve or decline payments based on fraud risk assessments Provide reassurance and guidance to customers affected by fraud Educate customers on how to protect themselves from scams Ensure all activity follows regulatory and banking compliance standards Take ownership of customer queries and deliver first-call resolution wherever possible What We're Looking For To succeed as a Customer Fraud Advisor, you should have: Minimum 18 months experience within a UK banking or financial services environment Strong customer service and communication skills Ability to understand banking terminology and processes Excellent attention to detail and problem-solving skills Confidence handling sensitive conversations, including with vulnerable customers Ability to work in a fast-paced, high-volume call environment Strong decision-making skills and a customer-first mindset Experience within fraud investigation or financial crime is highly desirable. Salary & Benefits 26,000 - 28,500 salary (depending on experience) Regular overtime opportunities 28 days annual leave (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support including GP access, financial advice, and mental health resources Cycle to Work scheme Employee discounts and reward programmes Working Hours 40 hours per week (full-time permanent) Training 2 weeks - Monday to Friday 9am to 6pm Grad Bay 4 weeks - Monday to Friday 10am to 7pm Operational hours after training: On-site: 10:00 - 19:00 After 3 months: opportunity for hybrid or home working, with shifts between 10:00 - 23:00 Monday-Sunday Please note: No holidays within the first 6-8 weeks during training and onboarding. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Customer Service Advisor Our Tamworth based client is looking for a Customer Service Advisor to join their team. This role offers the opportunity to be at the heart of a fast-paced and collaborative team, providing excellent service, dealing with all queries, processing orders, and offering administrative support to the Area Sales Managers. As a Customer Service Advisor, you will need to have/be: Its essential you have previous customer service experience Be personable and approachable and above all have excellent customer service skills, offering the best personal service at all time Be able to deal with difficult customers always remaining calm and professional Have the initiative to find a resolution to any problems that may arise Work equally well in a team as well as being able manage their own workload and effectively manage their own time Be accurate and efficient at all times Have basic knowledge of Word, outlook, Excel and ERP systems would be beneficial Details: Salary : 26, 000 - 28, 000 Working Hours : Full time, Monday - Friday Location : Tamworth (on site) Duration : Permanent Role of Customer Service Advisor: Overseeing assigned accounts, offering full support to customers and External Sales Managers, dealing with any requests they may have Answering reception switchboard overflow for the head office Taking inbound calls and dealing with all enquiries from our customers/ the external sales team (Area Sales Managers) Taking phone calls from end users Processing internet and email orders Filling all paperwork on to the in-house archive system Processing product sample requests Preparing quotes Monitor customer back orders, forward orders and call off orders Maintain customer information on CRM ensuring that all contact information, main contact names etc are kept up to date Providing information on part numbers etc. and some basic technical details Maintain good product knowledge (training will be provided) Setting up customers for online ordering Administration support for Area Sales Managers Dealing with the carriers, chasing deliveries, obtaining POD's, Key account outbound courtesy calls Updating excel spreadsheet key account data for management reports Logging and processing warehouse discrepancies Benefits of working as a Customer Service Advisor: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking

Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking a Customer Service Advisor to join their well-established team. This is an exciting opportunity to become part of a business renowned for its innovation, high-quality products, and excellent customer relationships. Salary is between £26,000 to £28,000 depending on experience. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays - Holidays increase with service to 25 days plus Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. As the Customer Service Advisor, you will: Manage assigned customer accounts, addressing requests and providing full support to External Sales Managers Handle inbound calls, reception overflow, and customer enquiries from internal teams and end users Process internet and email orders internal systems; input call wrap-up codes Prepare quotes, schemes, and process product sample requests Monitor customer orders (back orders, forward orders, call-offs) and maintain accurate CRM/online customer information Provide product information and basic technical support; maintain up-to-date product knowledge Set up customers for online ordering and provide administrative support to Area Sales Managers Liaise with carriers for deliveries, chase PODs, and manage warehouse discrepancies Conduct key account courtesy calls and update Excel spreadsheets for management reporting Collaborate with internal departments including Commercial, Quality, Bespoke, Marketing, Technical, and other departments As the Customer Service Advisor, you will have: Experience in customer service, this is essential (preferably in a fast-paced office environment) A warm, approachable, and professional manner with a passion for delivering excellent customer service The ability to remain calm and solution-focused when handling difficult queries Strong organisational skills and the ability to manage time and workload independently A high level of attention to detail and accuracy A working knowledge of Microsoft Office (Word, Outlook, Excel)

Path2 Solutions are partnering with a leading global technology and services client to hire Inbound Sales Advisors to join its fantastic team in Rotherham. Inbound Sales Advisors will be a vital part of our team and daily responsibilities will include answering calls from existing customers who are within the final 6 months of their contract and upselling and cross selling our products and services to the customer, always ensure a professional and polite call manner, be able to use you own initiative to review customer accounts and identify potential sales and retention opportunities and meeting KPIs and targets set. Successful candidates will be joining a market leader in its field and as a result will receive the below benefits Benefits: Competitive salary Paid breaks Generous annual leave allowance Strong focus on career progression Market leading company in its field Free onsite parking Discounts in local high street stores Pay from: 25,480.00 to 26,196.00 per annum Shifts: Full time only, Permanent 42.5 hours per week

Sales Executive Location: Hybrid Remote / Once a month in the Needham Market office (IP6) Job Type: Permanent Salary: Competitive + Commission Scheme The Role Our client is looking for a talented and driven individual to contribute to their continued growth and success. Working alongside the technical sales team, you ll play a vital role in guiding clients through their purchasing journey, from initial enquiry to post-sale follow-up, ensuring they receive accurate advice, timely support and a high standard of service. This is an excellent opportunity for someone with strong communication skills and a passion for customer service. Key Responsibilities: Provide end-to-end sales support, from pre-sales consultation to post-sales communication. Respond promptly and professionally to sales enquiries via phone and email. Collaborate with the technical team to recommend products that meet client requirements in terms of performance, price, and availability. Build and maintain strong relationships with clients by understanding their business needs. Represent the company at trade shows, conferences, and marketing events when required. What They re Looking For Essential Skills and Attributes: Excellent attention to detail. Clear, articulate communication skills (both written and verbal). A methodical approach to problem-solving. Ability to work independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service or sales support roles (both outbound and inbound). Familiarity with helpdesk or CRM software platforms. Interest or experience in wireless networking and technology (not essential full training and vendor certifications can be provided if needed). Why Join Our Client: Be part of a fast-growing business with a strong reputation in the industry. Supporting and collaborative team culture. 25 Days annual leave + bank holidays. Pension Contributions. Service Commission model. If you have experience as a Sales Representative, Sales Associate, Sales Advisor, Sales Consultant, Sales Engineer, Customer Success Manager or Account Manager, our client would love to hear from you.

Students: Earn While You Learn! Looking for a role that fits your lifestyle? Start Full-Time during the holidays and transition to Part-Time Remote work once your term starts. Join a fast-paced team at the heart of the UK-France crossing and help provide the quickest, most eco-friendly way across the Channel! The Pay: 13.47 per hour Location: On-site - Folkestone Perks: Free parking, discounted travel, and retail rewards What You'll Be Doing: Connect: Deliver world-class service via inbound calls, webchat and face-to-face in English and French terminal buildings. Grow: Master multiple channels, including Twitter and Webchat. Drive: Achieve sales while creating memorable customer experiences. Learn: Benefit from comprehensive, paid training and ongoing support. What We're Looking For: A "can-do" attitude and a passion for sales/service. Sharp communication skills and problem-solving abilities. Strong tech/data entry skills. Proven sales experience is a major plus! Ready for your next big adventure? Apply now to join a dynamic team and secure your income for the academic year! Manpower is acting as a Recruitment Business for this role.

Customer Service Advisor Warwick, Warwickshire (Free parking + close to Warwick Parkway station) £24,576 + Benefits (salary review in April) Monday Friday Full-time We re recruiting for Customer Service Advisors to join a well-established company in Warwick. This is a great opportunity for someone with experience in customer service, retail, hospitality, or administration who is looking for a Monday Friday role with career progression. Key Responsibilities for Customer Service Advisor Handle inbound and outbound customer calls Respond to enquiries via phone, email, live chat and web Provide high-quality customer support and service Update systems and complete administration/data entry tasks Work collaboratively within a busy customer service team Benefits BUPA healthcare, Medicash plan, Employee Assistance Programme Death in Service & Critical Illness Cover Employee discounts, Long Service Awards and social events What you need to be successful as a Customer Service Advisor Previous customer service experience (contact centre, retail, hospitality, or office-based roles) Strong communication and IT skills Positive, team-focused attitude Able to work in a fast-paced environment Must be able to reliably commute to Warwick daily Suitable for: Customer Service Advisor Call Centre Advisor Contact Centre Agent Customer Support Advisor Helpdesk Advisor Office Administrator Apply today to join a Customer Service team with great benefits and long-term career opportunities.

Are you a customer service superstar with a flair for sales? We're seeking dynamic individuals to join our client's fast-paced customer service team. If you thrive on building relationships, hitting targets, and delivering exceptional experiences, this could be your next big adventure. What you'll do: Provide world-class customer service through inbound calls Achieve sales targets while creating memorable customer experiences Expand your skills by working across different channels (Twitter, Webchat) Interact with customers face-to-face in English and French terminal buildings Benefit from comprehensive training and ongoing support What you'll need: A passion for customer service and sales Excellent communication and interpersonal skills A positive, can-do attitude Strong computer and data entry skills Ability to work efficiently and follow procedures Proven sales experience Strong problem-solving abilities What we offer: Competitive salary starting at 26,266.50 with enhanced weekend rates Comprehensive training and development opportunities Free parking and discounted travel Discounts at various retail outlets Ready to embark on an exciting new challenge? Join our client's dynamic team and help them provide the quickest, easiest, and most eco-friendly way to cross the Channel. Apply now! Manpower is acting as a Recruitment Business for this role.

Are you an exceptional communicator with a passion for delivering outstanding customer service? We're looking for a Customer Advisor to join our client's team in Glasgow! This is a fantastic opportunity to become part of a fast-paced, customer-focused business. While this role operates in a similar way to a contact centre, it's far from a traditional call centre environment. You'll handle inbound call across multiple divisions, deal with a wide range of customer queries, and confidently manage quick, transactional sales when required. This is a role for someone who's ready to hit the ground running. enjoys variety, and is keen to learn on the job in a busy commercial setting. If you're adaptable, switched on, and thrive in a role that keeps you on your toes, this could be an excellent next step. What you will get in your new role A competitive salary ranging from 28,000 to 32,000 per annum 5 days in office Monday to Friday shift pattern, week 1: Mon to Thu 8:00am-4:45pm, Fri 8:00am-3:45pm, week 2: Mon to Thu 8:45am-5:30pm, Fri 9:15am-5pm Employer contributory pension scheme Life Assurance Up to 25 days annual leave plus public holidays The option to buy up to 5 days additional leave Employee welfare fund (company funded social events Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Test) Good transport links Responsibilities in your new role as Customer Advisor - Contact Centre As a Customer Advisor, you'll be the central point of contact for our major and managed account customers, expertly co-ordinating all aspects of hires and sales across multiple divisions and with external suppliers. You will provide outstanding customer service, building strong relationships while managing high volumes of calls and emails, ensuring timely responses and accurate contract processing using the ERP system. Your role involves negotiating delivery times, sourcing essential equipment, understanding complex customer agreements, and identifying new opportunities. You'll work collaboratively with depots and suppliers, continuously monitoring enquiries, and keeping customers updated, all while maintaining precise records and escalating issues effectively to management. Your personality, experience and qualifications We're looking for a proactive, customer-facing individual who thrives in a fast-paced, contact-centre style environment. You'll have proven experience in a similar customer service, call centre, or office support role and be comfortable managing high volumes of customer interactions. Strong organisational skills and attention to detail are essential, particularly when processes contracts and working with ERP systems. You'll be a confident problem-solver with commercial awareness and a genuine commitment to delivering excellent customer experiences. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.

Apply Now Customer Service Advisor - Permanent Office based Belfast New career with prospects and security! This is an amazing opportunity to join one of the N Ireland's leading Healthcare Providers that offers excellent career prospects and a positive working culture. Benefits inculde full private medical health cover plus 35 days leave and modern office facilities inc Gym and mega Canteen! NB "No candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you" As Appointments Advisor you will be resposible for dealing with all inbound calls to the department. The roles encompass the backbone of the patient pathway process and successful candidates will gain first-hand knowledge of how each department facilitates the patient s journey from initial enquiry to discharge. Job Title: Appointments Advisor - Patient Services Call Team Contract: Full time, permanent Hours: 37.5 per week M-F (9-5 or 10-6 ) Sat rota basis 9-3 Salary: £24,855 per annum. Excellent customer service is something that should come naturally to you along with the ability to display empathy and demonstrate strong listening skills. Key responsibilities: • Accurate record keeping of all interactions will be essential in order that maximum value can be derived from any potential patient enquiry. • Efficient, effective, and focused response to all enquiries via telephone and email while displaying empathy and working to resolve patient queries. • Following up on enquiries by phone and email. • Proactively follow the Patients Pathway to ensure Consultations, Investigations, Procedures and Reviews are all booked accordingly. • Process and book all referrals within appropriate time frames. • Scheduling of surgical procedures within specific time scales. • Ensuring that all patient treatment records are accurate and up to date. • Liaising with colleagues across a variety of teams