104 jobs found

Customer Service Advisor Do you have excellent customer service skills and enjoy helping customers? Hours 37.5 hours per week Monday to Friday 8am - 6.15pm Immediate opportunities are available with our client working on site As Customer Service Advisor you will be required to work on site dealing with both inbound telephone and online queries from the general public and advising on the best way forward for their employment status in line with government guidance. There is a 5-day comprehensive training package providing you with all the knowledge required to handle the various call types as well as ongoing support and guidance. What you'll need to do: Provide excellent customer service to a diverse range of customers and employers. What we'll need from you: Customer focused and able to deal with customers compassionately. Resilience, able to work in high pressurised environments. Availability for the full duration of your assignment. Proof of your right to work in the UK. DBS clearance is also advantageous, but we can support you with obtaining if you do not currently have it. Essential criteria: PC literate Be available at short notice No annual leave during the training period (First 10 days) Please complete online interview using the following link - Health and safety are a top priority with all of Serco's roles and sites. Our client continues to consult with medical and health experts, and take all recommended precautions in buildings and stores to keep people healthy. Our client has taken measures to promote social distancing in the workplace and taken on enhanced and frequent cleaning, to name just a few.Adecco is an equal opportunities employer

Customer Service Advisor Do you have excellent customer service skills and enjoy helping customers? Hours - 24 hours per week Monday to Friday 08.00 - 14:00 T raining is for 9 days - Monday to Friday 10:00 - 16:00 Immediate opportunities are available to work from home but need to live within 60 miles radius of Kirkby Liverpool or Manchester as you need to collect IT kit to enable you to work from home. As Customer Service Advisor you will be required to work from home dealing with both inbound telephone and online queries from the general public and advising on the best way forward for their employment status in line with government guidance. There is a 7 day comprehensive training package providing you with all the knowledge required to handle the various call types as well as ongoing support and guidance. What you'll need to do: Provide excellent customer service to a diverse range of customers and employers. What we'll need from you: Customer focused and able to deal with customers compassionately. Resilience, able to work in high pressurised environments. Availability for the full duration of your assignment. Proof of your right to work in the UK. DBS clearance is also advantageous, but we can support you with obtaining if you do not currently have it. Essential criteria: PC literate Be available at short notice No annual leave or appointments will be allowed during your first 3 weeks in role. Adecco is an equal opportunities employer

Customer Service Advisor Do you have excellent customer service skills and enjoy helping customers? Hours 37.5 hours per week Monday to Friday 8am - 6.15pm Immediate opportunities are available with our client working on site As Customer Service Advisor you will be required to work on site dealing with both inbound telephone and online queries from the general public and advising on the best way forward for their employment status in line with government guidance. There is a 5-day comprehensive training package providing you with all the knowledge required to handle the various call types as well as ongoing support and guidance. What you'll need to do: Provide excellent customer service to a diverse range of customers and employers. What we'll need from you: Customer focused and able to deal with customers compassionately. Resilience, able to work in high pressurised environments. Availability for the full duration of your assignment. Proof of your right to work in the UK. DBS clearance is also advantageous, but we can support you with obtaining if you do not currently have it. Essential criteria: PC literate Be available at short notice No annual leave during the training period (First 10 days) Please complete online interview using the following link - Health and safety are a top priority with all of Serco's roles and sites. Our client continues to consult with medical and health experts, and take all recommended precautions in buildings and stores to keep people healthy. Our client has taken measures to promote social distancing in the workplace and taken on enhanced and frequent cleaning, to name just a few.Adecco is an equal opportunities employer

Would you like to work from home? Do you have excellent customer service skills and enjoy helping customers? The UK Government is launching their official mobile phone app to assist controlling the Coronavirus and prevent a further spike in infections, and liaising with International arrivals into the UK from abroad Your role within this important fight against the virus is to take calls from the general public who need advice on how to utilise the app and to understand how the caller can keep themselves and their family and friendship circles safe. This incredibly important web-based customer service roles come with full training and weekly pay and will give you an opportunity to earn a regular income whilst supporting your community. Start dates : July, August 2021 Salary: £9.50 P/H and £10.85 P/H for Greater London Location: Work from Home, must have own Windows 10 PC and reliable WIFI connection - a MAC or Notebook / Chromebook not compatible to software used. You must also have smart-phone for security protocols to be sent to. Job Type: Temporary - FULL TIME ONLY Hours 37.5 hours per week Monday to Sunday 8am - 8pm Immediate opportunities are available with our client, who are looking for Customer Service Advisers to work remotely from home. As Customer Service Advisor you will be required to work remotely dealing with both inbound telephone and online queries from the general public. There is a comprehensive training package providing you with all the knowledge required to handle the various call types. The team will provide on the spot answers to questions in the early stages of you taking your first call. A Help desk/Escalations Team who are available to offer ongoing support, and guidance. The team will assist with any queries/escalations you may need to raise. What you'll need to do: Provide excellent customer service to a diverse range of customers and employers. Be part of a team responsible for creating and working in a service delivery environment to support the delivery of excellent customer service, quality and performance What we'll need from you: Customer focused and able to deal with customers compassionately. Resilience, able to work in high pressurised environments. Availability for the full duration of your assignment. Proof of your right to work in the UK. This position is subject to a standard DBS Check and further vetting processes as appropriate to fill our contractual and safeguarding procedures - you must be able to provide appropriate documentation to apply for your own DBS following the offer stage. If interested please you must apply using the following online Interview link: Health and safety are a top priority with all of Serco's roles and sites. Our client continues to consult with medical and health experts, and take all recommended precautions in buildings and stores to keep people healthy. Our client has taken measures to promote social distancing in the workplace and taken on enhanced and frequent cleaning, to name just a few. Adecco is an equal opportunities employer

Would you like to work from home? Do you have excellent customer service skills and enjoy helping customers? Our client delivers services to over 20 million claimants and customers a year and is responsible for helping people move into employment, supporting pensioners and protecting some of the most vulnerable in our society. As an essential public service, they help people lift themselves out, and to stay out, of poverty, through work, saving and support. Start dates : July, August 2021 Salary: £8.91 Location: Work from Home, but must be able to collect kit from Manchester city centre OR Kirkby Liverpool and live within a 60 mile radius. Job Type: Temporary - FULL TIME ONLY Hours 37.5 hours per week Monday to Friday 8am - 6.15pm Immediate opportunities are available with our client, who are looking for Customer Service Advisors to work remotely from home. As Customer Service Advisor you will be required to work remotely dealing with both inbound telephone and online queries from the general public and advising on the best way forward for their employment status in line with government guidance. There is a 5-day comprehensive training package providing you with all the knowledge required to handle the various call types. There is an excellent support network within the business consisting of a Virtual Floor walking Team. The team will provide on the spot answers to questions in the early stages of you taking your first call. A Help desk/Escalations Team who are available to offer ongoing support, and guidance. The team will assist with any queries/escalations you may need to raise. You will also receive support from an Internal Safeguarding Team, the Team are on hand to assist with calls from extremely vulnerable people. Full Safeguarding Training is provided prior to you taking your first call. What you'll need to do: Provide excellent customer service to a diverse range of customers and employers. Access eligibility regarding benefit entitlement by examining the available facts. Assess claims and dealing with enquiries via electronic means. Support the Department's aim in the digitisation of all claimant services. Be part of a team responsible for creating and working in a service delivery environment to support the delivery of excellent customer service, quality and performance What we'll need from you: Customer focused and able to deal with customers compassionately. Resilience, able to work in high pressurised environments. Availability for the full duration of your assignment. Proof of your right to work in the UK. DBS clearance is also advantageous, but we can support with obtaining if you do not currently have it. This position is subject to a standard DBS Check and further vetting processes as appropriate to fill our contractual and safeguarding procedures - you must be able to provide appropriate documentation to support this Health and safety are a top priority with all of Serco's roles and sites. Our client continues to consult with medical and health experts, and take all recommended precautions in buildings and stores to keep people healthy. Our client has taken measures to promote social distancing in the workplace and taken on enhanced and frequent cleaning, to name just a few. If interested please apply online using the following Interview link: Manchester - Adecco is an equal opportunities employer

Customer Service advisor £10ph (£19,500 pa) 6 months temporary Skelmersdale 5 days per week occasional weekend work 35 hrs between 8am - 8pm Our large Financial client are looking for keen members to join their growing business. The successful candidate needs to be able to demonstrate customer centric behaviour, and understand the customer journey, and drive to deliver "above & beyond" experience. Working as part of the Operations Team, reporting to a Customer Manager, you will responsible for providing customers with accurate advice to new and existing customers on the inbound customer service line. The Role: You will be working closely with the Customer Service team to deliver exceptional customer service to new and existing customers; you will find a variety of different tasks to complete daily. These will include, but are not limited to: Responding to daily email traffic internal customers and clients Log new customer calls on the appropriate works system, ensuring client priorities are met, while recording accurate quality data. Answer inbound customer service line Working towards day to day KPIs Following a SOPs process to support excising customers with their general enquiries Ensuring that all internal work systems are updated accurately and in a timely manner. Ensure appropriate charges are applied to work orders highlighting chargeable opportunities. Weekly\Monthly valuation preparation. TO APPLY - Please apply with a up to date CV. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 72 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Name:

Customer Service advisor £10ph (£19,500 pa) 6 months temporary Skelmersdale 5 days per week occasional weekend work 35 hrs between 8am - 8pm Our large Financial client are looking for keen members to join their growing business. The successful candidate needs to be able to demonstrate customer centric behaviour, and understand the customer journey, and drive to deliver "above & beyond" experience. Working as part of the Operations Team, reporting to a Customer Manager, you will responsible for providing customers with accurate advice to new and existing customers on the inbound customer service line. The Role: You will be working closely with the Customer Service team to deliver exceptional customer service to new and existing customers; you will find a variety of different tasks to complete daily. These will include, but are not limited to: Responding to daily email traffic internal customers and clients Log new customer calls on the appropriate works system, ensuring client priorities are met, while recording accurate quality data. Answer inbound customer service line Working towards day to day KPIs Following a SOPs process to support excising customers with their general enquiries Ensuring that all internal work systems are updated accurately and in a timely manner. Ensure appropriate charges are applied to work orders highlighting chargeable opportunities. Weekly\Monthly valuation preparation. TO APPLY - Please apply with a up to date CV. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 72 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Name:

Customer Service Advisor Do you have excellent customer service skills and enjoy helping customers? Hours 37.5 hours per week Monday to Friday 8am - 6.15pm Immediate opportunities are available with our client working from home You need to live within a 60 miles radius of Kirkby Liverpool as you need to be able to collect IT kit to be able to work from home. As Customer Service Advisor you will be required to work from home dealing with both inbound telephone and online queries from the general public and advising on the best way forward for their employment status in line with government guidance. There is a 5-day comprehensive training package providing you with all the knowledge required to handle the various call types as well as ongoing support and guidance. What you'll need to do: Provide excellent customer service to a diverse range of customers and employers. What we'll need from you: Customer focused and able to deal with customers compassionately. Resilience, able to work in high pressurised environments. Availability for the full duration of your assignment. Proof of your right to work in the UK. DBS clearance is also advantageous, but we can support you with obtaining if you do not currently have it. Essential criteria: PC literate Be available at short notice No annual leave during the first 3 weeks working in the role. Adecco is a equal opportunities employer

Customer service advisors needed for 3 month contract with possibility to go permanent Your new company You will be joining a leading multinational delivery services company. Your new role You will be taking inbound calls and use active listening and problem solving skills to accurately and effectively determine the correct steps take in order to achieve a great customer satisfaction. What you'll need to succeed Contact centre experience Telephone handling experience Great listening skills Great communication skills The ability to Work to KPI's What you'll get in return £10.30 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Inbound Customer Service Advisor - Hybrid Working (Mix of WFH and office) £19.500 - £21,500 Permanent/ Full and Part Time shifts available Variable Shift Pattern Are you a passionate customer service professional? Do you thrive on exceeding customer expectation? Do you have experience handling customer queries? This could be face to face or over the phone but if you answered yes to the above then we would like to hear from you. My client is currently looking for several customer service professionals to join them on a full and part time permanent basis. The Role: Handling high volume inbound calls Working towards KPI's Accurately updating customer accounts Providing a high level of customer service Ensuring complaints are escalated in line with company policy What we need: Previous customer service experience ideally within contact centre, hospitality, retail, or sales Reliable Wi-Fi connection Adequate workspace to WFH Strong attention to detail Clear written and verbal communication You must be able to commit to 4 weeks training within their Leicester city centre office. Once you complete training you will begin your variable shift pattern which will include working from home at times. All candidates are subject to strict vetting including credit and DBS checks. We are interviewing now so if you're interested please speak to our team today or hit 'apply' and we will be in touch shortly.

Customer Relations Advisor My client, with their innovative approach in communications technology sees them continue their successes and remain as leaders in their sector. This success now opens an opportunity to join their Customer Relations Team on a 3-month temporary term basis. (There is a possibility of being extended, but this is not guaranteed.) If you have strong communication skills; written and spoken, experience within fast paced customer facing roles, highly organised with exceptional problem-solving skills and an ability to adapt quickly and professionally then I'd like to speak with you. If you've also had Telecoms or Technology services sector experience, this would be an advantage but not a requirement. As part of the Customer Relations Team, you'll be responsible for the provision and ceasing of products and services, ensuring customers are kept informed from the point of order to delivery. You'll support the Customer Relations Team Manager to deliver "world class" customer experiences. Duties will include but not be limited to: Process the provision of new installations with the focus of delivering "World Class" experience Ensure that Customers and Suppliers receive regular and informative updates regarding installation, delivery, and delays Liaise with third party contractors and suppliers to coordinate the installation and delivery of services/products Deliver rapid inbound call and email customer service experience performance Escalate identified issues, or reoccurring delays, to the Customer Relations Manager Take ownership for customer account retention from a service perspective Salary £20,000 - £22,000 DOE (pro rata) (£10.26 - £11.31) Monday - Friday 8.30am - 5.00pm Currently the role is home based 4 days per week 1 day in the office in Ilkley For more information about this role, apply now or call Sally at Headway Recruitment. Headway Recruitment is acting as an Employment Agency in relation to this vacancy. Headway Recruitment are an equal opportunities employer and we are committed to a policy of diversity, equality and inclusion.

Business Sales Advisor Leeds £20,900 starting basic salary + commission (up to £26k OTE) This increases to £23,800 + commission (up to £29.5k OTE) depending on performance Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Sky Connect is a new, exciting division of Sky - we've joined with our American-based parent company, Comcast, to undertake an ambitious venture in the UK market. We want to establish Sky, as the trusted brand you know, now delivering the innovative products and services designed for businesses. We're looking for exceptional and innovative people, who are eager to roll up their sleeves and get stuck in, to join us on our unique journey of building a new business, with the backing of a hugely successful brand. This is a great opportunity to join a winning team as a Business Sales Advisor. You'll join a new area of Sky where you'll manage customer business accounts from day one, which is the perfect way to make your first big impact. What you'll do: - Put your sales skills to the test through inbound and outbound calling to businesses - Have great customer sales conversations whilst building your customer account base - Meet targets to support the business to drive new customer acquisition - Create the very best customer experience - Ensure your positive attitude shines through with any potential customers What you'll bring: - Proven track record in a target driven sales role - A background in providing the best customer experience - Ability negotiate and close orders to completion - Be resilient and driven to succeed - Great customer rapport and telephone skills - The passion to take real accountability for your goals - Determination to succeed and support the business This role will see you work 37.5 hrs per week between 8am - 6.30pm Monday to Friday on a three-week shift pattern, plus the occasional Saturday. The rewards: We want you to feel confident when talking about our products, so you'll get free Sky Q, phone and broadband. But that's not all, you'll also get: - 30 days' annual leave pro rata (and three bank holidays) - A generous pension - Private healthcare and dental - A range of high street discounts - Expert on-the-job training and support In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities. Where you'll work: Your base site will be in Leeds but we have a flexible working model giving our team the opportunity to work from home for some of the working week. We'll talk to you about this in more detail at the right time. Due to the ongoing coronavirus pandemic, we're having to flex our recruitment and working practices to ensure we keep you and our staff safe. If you're invited to an interview, it's likely this will be a virtual interview using video, and we'll do our best to make the process smooth and straight forward for you. We work hard to be an inclusive employer, so everyone at Sky can be their best. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Temporary Customer Service Advisor August - October Bell Cornwall Recruitment have a temporary opportunity for a confident, customer service advisor for a Birmingham based energy company. The role will involve: Taking inbound customer service and billing enquires. Gathering Information and entering details accurately into a database. Identifying opportunities for up-selling. Analysing data to identify billing errors The role would suit a graduate calibre person with excellent customer service skills, attention to detail, good data entry skills and real confidence on the phone. Previous experience in a call centre and customer service role would be ideal. If you are a Birmingham based temporary customer service advisor available from August until the end of October then please get in touch! Bell Cornwall Associates is acting as an Employment Business in relation to this vacancy.

Part-Time Business Sales Advisor (25 hours per week) Leeds £20,900 pro rata starting basic salary + commission (up to £26k pro rata OTE) This increases to £23,800 pro rata + commission (up to £29.5k pro rata OTE) depending on performance Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Sky Connect is a new, exciting division of Sky - we've joined with our American-based parent company, Comcast, to undertake an ambitious venture in the UK market. We want to establish Sky, as the trusted brand you know, now delivering the innovative products and services designed for businesses. We're looking for exceptional and innovative people, who are eager to roll up their sleeves and get stuck in, to join us on our unique journey of building a new business, with the backing of a hugely successful brand. This is a great opportunity to join a winning team as a part-time Business Sales Advisor. You'll join a new area of Sky where you'll manage customer business accounts from day one, which is the perfect way to make your first big impact. What you'll do: - Put your sales skills to the test through inbound and outbound calling to businesses - Have great customer sales conversations whilst building your customer account base - Meet targets to support the business to drive new customer acquisition - Create the very best customer experience - Ensure your positive attitude shines through with any potential customers What you'll bring: - Proven track record in a target driven sales role - A background in providing the best customer experience - Ability negotiate and close orders to completion - Be resilient and driven to succeed - Great customer rapport and telephone skills - The passion to take real accountability for your goals - Determination to succeed and support the business This role will see you work 25 hrs per week, Monday to Friday 9.30am - 2.30pm. You will receive training for the role which will be full time for 3 weeks, Monday to Friday 9am-5pm. The rewards: We want you to feel confident when talking about our products, so you'll get free Sky Q, phone and broadband. But that's not all, you'll also get: - 30 days' annual leave pro rata (and three bank holidays) - A generous pension - Private healthcare and dental - A range of high street discounts - Expert on-the-job training and support In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities. Where you'll work: Your base site will be in Leeds but we have a flexible working model giving our team the opportunity to work from home for some of the working week. We'll talk to you about this in more detail at the right time. Due to the ongoing coronavirus pandemic, we're having to flex our recruitment and working practices to ensure we keep you and our staff safe. If you're invited to an interview, it's likely this will be a virtual interview using video, and we'll do our best to make the process smooth and straight forward for you. We work hard to be an inclusive employer, so everyone at Sky can be their best. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Join us as a Customer Sales Advisor earning £18,525 per annum rising to £19,525 per annum and you'll enjoy the freedom and support you need to make an impact; through sales you'll make fans of the products you love. Smashing targets could earn you an extra incentive of £4,000 on average, up to £7,000 for our top performers. What you'll do: - Work a flexible 37.5 hours p/wk Mon-Sun with varied shift patterns - when our customers really need us, you'll work up to 7.5 hours extra per week and take this time back at quieter times - Take inbound calls from customers who are thinking about changing their products or leaving Sky - Understand our customers' needs to provide a solution that will help them get the most from Sky's amazing products and services - Focus on selling the right package to the right customer - Learn about our products, we're fans too! What you'll bring: - Brilliant listening skills - Ability to emphasis and understand our customers individual needs - A healthy streak of ambition in sales - A passion for sales and selling our amazing products The Benefits: There's a reason people can't stop talking about #LifeAtSky. Our great range of benefits really are something special, here are just a few: - Free Sky Q, for the TV you love all in one place - Discounted Mobile and broadband - Bonus incentives - Range of benefits to support you in all areas of your finances, health and lifestyle, such as, a generous pension plan, healthcare, sharesave and discounts to over 800 retailers. In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Where you'll work: Dunfermline - we're just off the Forth Road Bridge, with secure onsite parking and great links to bus and train routes. Your base site will be in Dunfermline, we are currently testing a hybrid working model giving our team the opportunity to work from home for some of the working week. We'll talk to you about this in more detail at the right time. Due to the ongoing coronavirus pandemic, we're having to flex our recruitment and working practices to ensure we keep you and our staff safe. If you're invited to an interview, it's likely this will be a virtual interview using video, and we'll do our best to make the process smooth and straight forward for you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Join us as a Customer Sales Advisor earning £18,525 per annum rising to £19,525 per annum and you'll enjoy the freedom and support you need to make an impact; through sales you'll make fans of the products you love. Smashing targets could earn you an extra incentive of £4,000 on average, up to £7,000 for our top performers. What you'll do: - Work a flexible 37.5 hours p/wk Mon-Sun with varied shift patterns - when our customers really need us, you'll work up to 7.5 hours extra per week and take this time back at quieter times - Take inbound calls from customers who are thinking about changing their products or leaving Sky - Understand our customers' needs to provide a solution that will help them get the most from Sky's amazing products and services - Focus on selling the right package to the right customer - Learn about our products, we're fans too! What you'll bring: - Brilliant listening skills - Ability to emphasis and understand our customers individual needs - A healthy streak of ambition in sales - A passion for sales and selling our amazing products The Benefits: There's a reason people can't stop talking about #LifeAtSky. Our great range of benefits really are something special, here are just a few: - Free Sky Q, for the TV you love all in one place - Discounted Mobile and broadband - Bonus incentives - Range of benefits to support you in all areas of your finances, health and lifestyle, such as, a generous pension plan, healthcare, sharesave and discounts to over 800 retailers. In addition to all these great benefits, you'll have the opportunity to take part in 'Time to Care', our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky's pledge to help tackle loneliness for our customers and in our communities. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Where you'll work: Stockport - Getting here is easy with Stockport train station a few minutes' walk and just 5 minutes by train from Manchester. Your base site will be in Stockport, we are currently testing a hybrid working model giving our team the opportunity to work from home for some of the working week. We'll talk to you about this in more detail at the right time. Due to the ongoing coronavirus pandemic, we're having to flex our recruitment and working practices to ensure we keep you and our staff safe. If you're invited to an interview, it's likely this will be a virtual interview using video, and we'll do our best to make the process smooth and straight forward for you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Inbound Customer Service Advisor Kelly Services is recruiting on behalf of a leading global customer service company, offering the opportunity to work from the comfort of your own home on a permanent basis. Let's get on to it, shall we? The role The Student Loans Company You will be the customer service advisor assisting students and their families to make a loan application for university from beginning to end. Your Skills So what do we need from you? Mostly people skills and PC skills. Resilience, determination, and a good attitude are key. We will expect you to interact with lots of different people and handle challenging calls with both sympathy and efficiency. It is fundamental you actively listen to a customer's query, search for the relevant information via our Knowledge base system and be able to relay this correctly to the Customer whilst ensuring their full understanding. You will learn, work, and interact on a virtual environment daily. Besides your focus and engagement with trainers, peers and customers, the ability to multitask and navigate between multiple complex systems with speed and accuracy is also essential. Flexibility, great attendance, and good time keeping to make sure you're available for our customers. Your Perks What is there for you? Plenty! 28 days of holiday Paid virtual training and further 2 weeks in a virtual space called "Nesting". That's where the actions happens and where you will make mistakes. Do not worry, it's expected, there will be an experienced team looking after you and supporting you every step of the way. The opportunity to showcase your skills and fast track your career in the customer service field. Days away from your desk to support in the local community, perhaps painting a hospital wing or cleaning a beach are some of the favourites. Winter and Summer parties usually held in fabulous venues. Free food & drinks. Discounts on retailers! Such as Cineworld tickets, Ray Ban and many more… Plus! Boost Your Hourly Rate Incentive Campaign in August and September. Some additional information/requirements This is a bring your own device customer service role. Therefore, candidates must have their own laptop or PC (Apple and Ipad devices are not supported), headphones and routers close to your work space. DBS/Credit Check required for the role (fee is covered). 40h per week - Full flexibility, including weekends. Sounds good? Apply now! Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Inbound Customer Service Advisor Kelly Services is recruiting on behalf of a leading global customer service company, offering the opportunity to work from the comfort of your own home on a permanent basis. Let's get on to it, shall we? The role The Student Loans Company You will be the customer service advisor assisting students and their families to make a loan application for university from beginning to end. Your Skills So what do we need from you? Mostly people skills and PC skills. Resilience, determination, and a good attitude are key. We will expect you to interact with lots of different people and handle challenging calls with both sympathy and efficiency. It is fundamental you actively listen to a customer's query, search for the relevant information via our Knowledge base system and be able to relay this correctly to the Customer whilst ensuring their full understanding. You will learn, work, and interact on a virtual environment daily. Besides your focus and engagement with trainers, peers and customers, the ability to multitask and navigate between multiple complex systems with speed and accuracy is also essential. Flexibility, great attendance, and good time keeping to make sure you're available for our customers. Your Perks What is there for you? Plenty! 28 days of holiday Paid virtual training and further 2 weeks in a virtual space called "Nesting". That's where the actions happens and where you will make mistakes. Do not worry, it's expected, there will be an experienced team looking after you and supporting you every step of the way. The opportunity to showcase your skills and fast track your career in the customer service field. Days away from your desk to support in the local community, perhaps painting a hospital wing or cleaning a beach are some of the favourites. Winter and Summer parties usually held in fabulous venues. Free food & drinks. Discounts on retailers! Such as Cineworld tickets, Ray Ban and many more… Plus Boost your hourly rate campain during the months of August and September! Some additional information/requirements This is a bring your own device customer service role. Therefore, candidates must have their own laptop or PC (Apple and Ipad devices are not supported), headphones and routers close to your work space. DBS/Credit Check required for the role (fee is covered). 40h per week - Full flexibility, including weekends. Sounds good? Apply now! Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.