About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role Days of Working: Flexible Locations Varied Shifts SIA Licence Required Purpose of the Role: As a Retail Area Support Officer, you'll play a key role in maintaining a safe and secure environment for customers, staff, and stock across multiple retail locations. You'll act as a visible deterrent to criminal activity, deliver excellent customer service, and respond effectively to incidents. This is a mobile role requiring flexibility to cover different sites, shifts, and operational needs. Key Responsibilities Maintain a strong and visible security presence to deter theft, anti social behaviour, and other risks. Conduct regular patrols across store premises, ensuring safety and vigilance at all times. Monitor CCTV and other security systems to identify and respond to suspicious activity. Carry out searches in line with company policy and legal guidelines. Respond promptly to alarms and incidents, escalating where necessary to management or emergency services. Complete accurate and timely incident and observation reports. Collaborate with store teams to address security concerns and support loss prevention. Provide a professional, approachable presence for customers, staff, and visitors. Assist with directions, queries, and general support as needed. Calmly and effectively de escalate confrontational situations. Adhere to all site specific procedures, company policies, and legal requirements. Support the wider security team and undertake additional duties as directed by the Site Supervisor or Security Manager. Essential Requirements Right to work in the UK. Valid SIA Licence - Door Supervisor (DS) or Security Guarding. Strong observational skills and attention to detail. Proven ability to manage challenging situations professionally. Excellent communication skills - both verbal and written. A proactive, reliable, and professional approach to safety and service. Flexibility to work across multiple locations, including travel between sites. Willingness to work varied shifts, including evenings, weekends, and bank holidays. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. Equal Opportunity We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Apr 22, 2026
Full time
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role Days of Working: Flexible Locations Varied Shifts SIA Licence Required Purpose of the Role: As a Retail Area Support Officer, you'll play a key role in maintaining a safe and secure environment for customers, staff, and stock across multiple retail locations. You'll act as a visible deterrent to criminal activity, deliver excellent customer service, and respond effectively to incidents. This is a mobile role requiring flexibility to cover different sites, shifts, and operational needs. Key Responsibilities Maintain a strong and visible security presence to deter theft, anti social behaviour, and other risks. Conduct regular patrols across store premises, ensuring safety and vigilance at all times. Monitor CCTV and other security systems to identify and respond to suspicious activity. Carry out searches in line with company policy and legal guidelines. Respond promptly to alarms and incidents, escalating where necessary to management or emergency services. Complete accurate and timely incident and observation reports. Collaborate with store teams to address security concerns and support loss prevention. Provide a professional, approachable presence for customers, staff, and visitors. Assist with directions, queries, and general support as needed. Calmly and effectively de escalate confrontational situations. Adhere to all site specific procedures, company policies, and legal requirements. Support the wider security team and undertake additional duties as directed by the Site Supervisor or Security Manager. Essential Requirements Right to work in the UK. Valid SIA Licence - Door Supervisor (DS) or Security Guarding. Strong observational skills and attention to detail. Proven ability to manage challenging situations professionally. Excellent communication skills - both verbal and written. A proactive, reliable, and professional approach to safety and service. Flexibility to work across multiple locations, including travel between sites. Willingness to work varied shifts, including evenings, weekends, and bank holidays. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. Equal Opportunity We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
The Senior Facilities Management Coordinator plays a key role in supporting the effective day-to-day operation of the Property Services Department, ensuring a high-quality, customer-focused service is delivered consistently. Working closely with the Property Services Manager, the post holder will coordinate and oversee repair activities, provide guidance to staff and contractors, and help drive continuous improvement across all aspects of the service. This role requires strong organisational and leadership skills to ensure repairs are completed safely, efficiently, on time, and in line with relevant policies, standards, and budgets. The role is also responsible for monitoring performance against key performance indicators (KPIs), analysing trends, and identifying opportunities to improve service delivery and customer satisfaction. The Senior Facilities Management Coordinator will use performance data and customer feedback to drive improvements, resolve complex issues, and support a culture of accountability and excellence. Main Duties and Responsibilities Operational Management & Service Delivery Support the day-to-day management of the Property Services Department, ensuring responsive, planned, void, and non-regulatory repairs are delivered safely, efficiently, on time, and to a high standard. Coordinate, prioritise, and oversee repair works, acting as the point of escalation for complex, high-risk, or out-of-time repairs, complaints, and service requests. Ensure the housing management system is accurately maintained and used correctly by staff members. Minimise out-of-time repairs through effective monitoring, follow-up, and intervention. Follow up transactional repair surveys and ensure resident satisfaction with outcomes. Performance Management & Continuous Improvement Monitor, analyse, and report on key performance indicators (KPIs), trends, and service outcomes. Use performance data and customer feedback to drive service improvements, reduce repeat repairs, and improve value for money. Lead and deliver service improvement and action plans relating to reactive repairs, voids, planned works, and non-regulatory services. Support the development and embedding of continuous improvement processes across Property Services. Contractor & Contract Management Manage and maintain effective working relationships with contractors, particularly the main repairs contractor. Lead weekly, monthly, and quarterly contract review meetings and attend informal contractor meetings as required. Monitor contractor performance against service level agreements, quality standards, and budgets. Monitor, review, and report on non-regulatory contracts including gardening, cleaning, gritting, window cleaning, bin cleaning, and other cyclical maintenance services. Provide contract administration, liaison, and process support to ensure successful delivery of responsive, planned, and non-regulatory works. Assist with the planned works programme, including tenant consultation and service delivery support. Become familiar with, develop, and monitor Schedule of Rates pricing, reporting on individual items and contractor adherence. Ensure in-house operatives deliver value for money through analysis of completed works. Financial & Administrative Responsibilities Understand and support the management of budgets for responsive repairs, planned works, and non-regulatory services, including budget-setting processes. Process and manage invoices in a timely manner to meet finance requirements. Produce programmes, management information, and KPI reports for internal and external stakeholders, ensuring records are stored appropriately. Leadership, Communication & Engagement Provide guidance, coaching, and support to staff, sharing best practice and supporting development. Support the Property Services Manager with operational planning, policy implementation, review, and service development. Attend staff meetings, tenant meetings, team briefings, and organisational events as required. When required, provide telephone and reception cover, resolving enquiries at first point of contact where possible. General & Organisational Responsibilities Ensure compliance with all health and safety, statutory, and regulatory requirements. Demonstrate confidentiality, professionalism, and integrity at all times. Work in a manner sensitive to the culture and religious needs of the Jewish community. Promote equality, diversity, and anti-discriminatory practice. Participate fully in training and development in line with organisational and mandatory requirements. Undertake any other duties within the scope of the role as reasonably required.
Apr 22, 2026
Full time
The Senior Facilities Management Coordinator plays a key role in supporting the effective day-to-day operation of the Property Services Department, ensuring a high-quality, customer-focused service is delivered consistently. Working closely with the Property Services Manager, the post holder will coordinate and oversee repair activities, provide guidance to staff and contractors, and help drive continuous improvement across all aspects of the service. This role requires strong organisational and leadership skills to ensure repairs are completed safely, efficiently, on time, and in line with relevant policies, standards, and budgets. The role is also responsible for monitoring performance against key performance indicators (KPIs), analysing trends, and identifying opportunities to improve service delivery and customer satisfaction. The Senior Facilities Management Coordinator will use performance data and customer feedback to drive improvements, resolve complex issues, and support a culture of accountability and excellence. Main Duties and Responsibilities Operational Management & Service Delivery Support the day-to-day management of the Property Services Department, ensuring responsive, planned, void, and non-regulatory repairs are delivered safely, efficiently, on time, and to a high standard. Coordinate, prioritise, and oversee repair works, acting as the point of escalation for complex, high-risk, or out-of-time repairs, complaints, and service requests. Ensure the housing management system is accurately maintained and used correctly by staff members. Minimise out-of-time repairs through effective monitoring, follow-up, and intervention. Follow up transactional repair surveys and ensure resident satisfaction with outcomes. Performance Management & Continuous Improvement Monitor, analyse, and report on key performance indicators (KPIs), trends, and service outcomes. Use performance data and customer feedback to drive service improvements, reduce repeat repairs, and improve value for money. Lead and deliver service improvement and action plans relating to reactive repairs, voids, planned works, and non-regulatory services. Support the development and embedding of continuous improvement processes across Property Services. Contractor & Contract Management Manage and maintain effective working relationships with contractors, particularly the main repairs contractor. Lead weekly, monthly, and quarterly contract review meetings and attend informal contractor meetings as required. Monitor contractor performance against service level agreements, quality standards, and budgets. Monitor, review, and report on non-regulatory contracts including gardening, cleaning, gritting, window cleaning, bin cleaning, and other cyclical maintenance services. Provide contract administration, liaison, and process support to ensure successful delivery of responsive, planned, and non-regulatory works. Assist with the planned works programme, including tenant consultation and service delivery support. Become familiar with, develop, and monitor Schedule of Rates pricing, reporting on individual items and contractor adherence. Ensure in-house operatives deliver value for money through analysis of completed works. Financial & Administrative Responsibilities Understand and support the management of budgets for responsive repairs, planned works, and non-regulatory services, including budget-setting processes. Process and manage invoices in a timely manner to meet finance requirements. Produce programmes, management information, and KPI reports for internal and external stakeholders, ensuring records are stored appropriately. Leadership, Communication & Engagement Provide guidance, coaching, and support to staff, sharing best practice and supporting development. Support the Property Services Manager with operational planning, policy implementation, review, and service development. Attend staff meetings, tenant meetings, team briefings, and organisational events as required. When required, provide telephone and reception cover, resolving enquiries at first point of contact where possible. General & Organisational Responsibilities Ensure compliance with all health and safety, statutory, and regulatory requirements. Demonstrate confidentiality, professionalism, and integrity at all times. Work in a manner sensitive to the culture and religious needs of the Jewish community. Promote equality, diversity, and anti-discriminatory practice. Participate fully in training and development in line with organisational and mandatory requirements. Undertake any other duties within the scope of the role as reasonably required.
New permanent opportunity - Area Manager- Leeds - £33,000-£35,000 Are you an Area Manager experienced in managing a variety of contracts, based in the Leeds area? Are you working in a national role or a role managing excess contracts? We are looking for an experienced Area Cleaning Manager to be based in West Yorkshire to work for a fantastic company looking for a new manager due to growth. You will be working as an Area Manager in the West Yorkshire area looking after 30-40 sites and will report into the Regional Manager, the sites are a mixture of industrial and commercial offices and will be required to be visited on a monthly basis. You will be working for a highly respected cleaning contractor that provides contract cleaning services for a wide range of clients across the UK and has been in the business for over 50 years. The company is well established and has employee friendly culture and the feedback from the candidates we have secured positions for in other parts of the UK has been fantastic. They are a family owned and run company which means they treat their team exceptionally well. They have been in the business for 50 years and are well established with a fantastic reputation. We have placed Area Managers into their new roles with this company due to growth and they are thoroughly enjoying their new roles! If you are looking for a new opportunity with less sites and a great management team then this is the role for you! What's in it for you? A basic salary of between £33,000-£35,000 Company van + fuel card Looking after a maximum of 40 contracts only Opportunity to work for a company with a fantastic ethos. Industry specific training programmes to further develop your career An opportunity to run a number of high-profile cleaning contracts Laptop/Mobile/Tablet Your Role Responsibility for contract /cleaner performance to achieve and exceed contract SLA and KPI Client Relationship management with key focus on service delivery, retention, and contract growth Management of all directly employed staff, including recruitment and selection, training, performance management and staff retention. Attend training and meetings as required. Implementation of all company policies and procedures Ensure timesheets are completed within budget and correct. In the event of incorrect entries disputes to be resolved. Contact point for enquiries from departments including sales, stores, administration, accounts, and payroll. Site visits. In line with client contractual requirement, Arranging maintenance and repair of cleaning equipment, ensure PAT testing compliance Pre-sale involvement before contract becomes operational, attending new client site meetings with Business Development Managers, managing TUPE transfer and recruitment of operatives Provision of cover cleaning operatives, often at short notice Any other ad hoc duties and tasks required About you Experience of managing multiple cleaning sites & contracts Ability to liaise and work professionally with clients and staff Experience of motivating, managing and leading cleaning teams in excess of 30 Excellent communication skills Full UK Driving licence Location You will ideally be based in Leeds If you would like to work for a leading cleaning contractor with an excellent client base, then please apply with your CV today. There will be a 2-stage interview process starting next week. TE1
Apr 22, 2026
Full time
New permanent opportunity - Area Manager- Leeds - £33,000-£35,000 Are you an Area Manager experienced in managing a variety of contracts, based in the Leeds area? Are you working in a national role or a role managing excess contracts? We are looking for an experienced Area Cleaning Manager to be based in West Yorkshire to work for a fantastic company looking for a new manager due to growth. You will be working as an Area Manager in the West Yorkshire area looking after 30-40 sites and will report into the Regional Manager, the sites are a mixture of industrial and commercial offices and will be required to be visited on a monthly basis. You will be working for a highly respected cleaning contractor that provides contract cleaning services for a wide range of clients across the UK and has been in the business for over 50 years. The company is well established and has employee friendly culture and the feedback from the candidates we have secured positions for in other parts of the UK has been fantastic. They are a family owned and run company which means they treat their team exceptionally well. They have been in the business for 50 years and are well established with a fantastic reputation. We have placed Area Managers into their new roles with this company due to growth and they are thoroughly enjoying their new roles! If you are looking for a new opportunity with less sites and a great management team then this is the role for you! What's in it for you? A basic salary of between £33,000-£35,000 Company van + fuel card Looking after a maximum of 40 contracts only Opportunity to work for a company with a fantastic ethos. Industry specific training programmes to further develop your career An opportunity to run a number of high-profile cleaning contracts Laptop/Mobile/Tablet Your Role Responsibility for contract /cleaner performance to achieve and exceed contract SLA and KPI Client Relationship management with key focus on service delivery, retention, and contract growth Management of all directly employed staff, including recruitment and selection, training, performance management and staff retention. Attend training and meetings as required. Implementation of all company policies and procedures Ensure timesheets are completed within budget and correct. In the event of incorrect entries disputes to be resolved. Contact point for enquiries from departments including sales, stores, administration, accounts, and payroll. Site visits. In line with client contractual requirement, Arranging maintenance and repair of cleaning equipment, ensure PAT testing compliance Pre-sale involvement before contract becomes operational, attending new client site meetings with Business Development Managers, managing TUPE transfer and recruitment of operatives Provision of cover cleaning operatives, often at short notice Any other ad hoc duties and tasks required About you Experience of managing multiple cleaning sites & contracts Ability to liaise and work professionally with clients and staff Experience of motivating, managing and leading cleaning teams in excess of 30 Excellent communication skills Full UK Driving licence Location You will ideally be based in Leeds If you would like to work for a leading cleaning contractor with an excellent client base, then please apply with your CV today. There will be a 2-stage interview process starting next week. TE1
Closing date: 30-04-2026 Customer Team Leader Location : The Co-operative Food, Hillside, Brae, Shetland, ZE2 9QG Pay : £14.48 per hour Contract : 24 or 39 hours per week + regular overtime Working pattern : shifts will fall between 6am and 2pm, or 2pm and 10pm, we're more than happy to discuss your availability at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 22, 2026
Full time
Closing date: 30-04-2026 Customer Team Leader Location : The Co-operative Food, Hillside, Brae, Shetland, ZE2 9QG Pay : £14.48 per hour Contract : 24 or 39 hours per week + regular overtime Working pattern : shifts will fall between 6am and 2pm, or 2pm and 10pm, we're more than happy to discuss your availability at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 30-04-2026 Customer Team Leader Location : The Co-operative Food, Hillside, Brae, Shetland, ZE2 9QG Pay : £14.48 per hour Contract : 24 or 39 hours per week + regular overtime Working pattern : shifts will fall between 6am and 2pm, or 2pm and 10pm, we're more than happy to discuss your availability at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 22, 2026
Full time
Closing date: 30-04-2026 Customer Team Leader Location : The Co-operative Food, Hillside, Brae, Shetland, ZE2 9QG Pay : £14.48 per hour Contract : 24 or 39 hours per week + regular overtime Working pattern : shifts will fall between 6am and 2pm, or 2pm and 10pm, we're more than happy to discuss your availability at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 30-04-2026 Customer Team Leader Location : The Co-operative Food, Hillside, Brae, Shetland, ZE2 9QG Pay : £14.48 per hour Contract : 24 or 39 hours per week + regular overtime Working pattern : shifts will fall between 6am and 2pm, or 2pm and 10pm, we're more than happy to discuss your availability at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 22, 2026
Full time
Closing date: 30-04-2026 Customer Team Leader Location : The Co-operative Food, Hillside, Brae, Shetland, ZE2 9QG Pay : £14.48 per hour Contract : 24 or 39 hours per week + regular overtime Working pattern : shifts will fall between 6am and 2pm, or 2pm and 10pm, we're more than happy to discuss your availability at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 25-04-2026 Customer Team Leader Location: 74 Frederick Crescent , Port Ellen, Isle of Islay, Scotland, PA42 7BE Pay: £14.48 per hour Contract: 35 hours per week + regular overtime, permanent contract, full time Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 22, 2026
Full time
Closing date: 25-04-2026 Customer Team Leader Location: 74 Frederick Crescent , Port Ellen, Isle of Islay, Scotland, PA42 7BE Pay: £14.48 per hour Contract: 35 hours per week + regular overtime, permanent contract, full time Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 30-04-2026 Customer Team Leader Location : The Co-operative Food, Hillside, Brae, Shetland, ZE2 9QG Pay : £14.48 per hour Contract : 24 or 39 hours per week + regular overtime Working pattern : shifts will fall between 6am and 2pm, or 2pm and 10pm, we're more than happy to discuss your availability at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 22, 2026
Full time
Closing date: 30-04-2026 Customer Team Leader Location : The Co-operative Food, Hillside, Brae, Shetland, ZE2 9QG Pay : £14.48 per hour Contract : 24 or 39 hours per week + regular overtime Working pattern : shifts will fall between 6am and 2pm, or 2pm and 10pm, we're more than happy to discuss your availability at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 25-04-2026 Customer Team Leader Location: 74 Frederick Crescent , Port Ellen, Isle of Islay, Scotland, PA42 7BE Pay: £14.48 per hour Contract: 35 hours per week + regular overtime, permanent contract, full time Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 22, 2026
Full time
Closing date: 25-04-2026 Customer Team Leader Location: 74 Frederick Crescent , Port Ellen, Isle of Islay, Scotland, PA42 7BE Pay: £14.48 per hour Contract: 35 hours per week + regular overtime, permanent contract, full time Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 25-04-2026 Customer Team Leader Location: 74 Frederick Crescent , Port Ellen, Isle of Islay, Scotland, PA42 7BE Pay: £14.48 per hour Contract: 35 hours per week + regular overtime, permanent contract, full time Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 22, 2026
Full time
Closing date: 25-04-2026 Customer Team Leader Location: 74 Frederick Crescent , Port Ellen, Isle of Islay, Scotland, PA42 7BE Pay: £14.48 per hour Contract: 35 hours per week + regular overtime, permanent contract, full time Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 30-04-2026 Customer Team Leader Location : The Co-operative Food, Hillside, Brae, Shetland, ZE2 9QG Pay : £14.48 per hour Contract : 24 or 39 hours per week + regular overtime Working pattern : shifts will fall between 6am and 2pm, or 2pm and 10pm, we're more than happy to discuss your availability at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 22, 2026
Full time
Closing date: 30-04-2026 Customer Team Leader Location : The Co-operative Food, Hillside, Brae, Shetland, ZE2 9QG Pay : £14.48 per hour Contract : 24 or 39 hours per week + regular overtime Working pattern : shifts will fall between 6am and 2pm, or 2pm and 10pm, we're more than happy to discuss your availability at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 30-04-2026 Customer Team Leader Location : The Co-operative Food, Hillside, Brae, Shetland, ZE2 9QG Pay : £14.48 per hour Contract : 24 or 39 hours per week + regular overtime Working pattern : shifts will fall between 6am and 2pm, or 2pm and 10pm, we're more than happy to discuss your availability at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 22, 2026
Full time
Closing date: 30-04-2026 Customer Team Leader Location : The Co-operative Food, Hillside, Brae, Shetland, ZE2 9QG Pay : £14.48 per hour Contract : 24 or 39 hours per week + regular overtime Working pattern : shifts will fall between 6am and 2pm, or 2pm and 10pm, we're more than happy to discuss your availability at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Restaurant Team Member Location: CF10 2BY Salary: Hourly paid, Job Type: Full-time available Want to change up your career and join a company where there's never a dull moment? Where you can work with like minded people delivering a unique product to the UK market with true Canadian hospitality? Tim Hortons is expanding across the UK and we need brilliant people like you to help us. Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee and we have an ever-growing presence in the U.K, with exciting plans to open hundreds of restaurants over the next 10 years. We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Team Membersto join the team on a permanent basis to ensure that we continue to have an exceptional brand. In return you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career. As a Restaurant Team Memberyou will provide and create exceptional guest experiences. Whether you are the very first person our guests encounter or produce the best loved bakery items that our guests have come to enjoy, your energy and passion for guest service, is what will make you a top team member in this fast-paced environment. To apply for the position of Restaurant Team Member you will be a positive team player, who has previous customer service experience within a dynamic, fast paced environment. You will possess excellent communication skills with a strong focus on the customer and coupled with the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends. If you have a passion for fantastic customer service, thrive on customer satisfaction and have a healthy obsession with coffee then we would love for you to get in touch and apply for our Restaurant Team Member opportunity! Your key responsibilities as Restaurant Team Member include: Welcoming every customer with a smile and being genuinely friendly at all times Delivering fast, friendly and accurate service to all customers Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager! Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards! Carry out temperature checks and record as per company process! Complete daily and weekly cleaning schedules as per cleaning chart Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation Adhering to restaurant performance standards for crew stations and as per shift manager directions Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them. Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations! Report all work related near misses, injuries and illnesses as soon as possible! Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!
Apr 22, 2026
Full time
Restaurant Team Member Location: CF10 2BY Salary: Hourly paid, Job Type: Full-time available Want to change up your career and join a company where there's never a dull moment? Where you can work with like minded people delivering a unique product to the UK market with true Canadian hospitality? Tim Hortons is expanding across the UK and we need brilliant people like you to help us. Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee and we have an ever-growing presence in the U.K, with exciting plans to open hundreds of restaurants over the next 10 years. We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Team Membersto join the team on a permanent basis to ensure that we continue to have an exceptional brand. In return you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career. As a Restaurant Team Memberyou will provide and create exceptional guest experiences. Whether you are the very first person our guests encounter or produce the best loved bakery items that our guests have come to enjoy, your energy and passion for guest service, is what will make you a top team member in this fast-paced environment. To apply for the position of Restaurant Team Member you will be a positive team player, who has previous customer service experience within a dynamic, fast paced environment. You will possess excellent communication skills with a strong focus on the customer and coupled with the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends. If you have a passion for fantastic customer service, thrive on customer satisfaction and have a healthy obsession with coffee then we would love for you to get in touch and apply for our Restaurant Team Member opportunity! Your key responsibilities as Restaurant Team Member include: Welcoming every customer with a smile and being genuinely friendly at all times Delivering fast, friendly and accurate service to all customers Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager! Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards! Carry out temperature checks and record as per company process! Complete daily and weekly cleaning schedules as per cleaning chart Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation Adhering to restaurant performance standards for crew stations and as per shift manager directions Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them. Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations! Report all work related near misses, injuries and illnesses as soon as possible! Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!
We're currently recruiting a dedicated Cleaning Supervisor to help ensure the smooth running of the operations in Healthcare on a part time basis, contracted to 16 hours per week. As a Cleaning Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: Mon: Tues: Weds: Thurs: Fri: Evenings Sat: Evenings Sun: Evenings Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Cleaning Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/1404/(phone number removed)/(phone number removed)/R/STC Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 21, 2026
Full time
We're currently recruiting a dedicated Cleaning Supervisor to help ensure the smooth running of the operations in Healthcare on a part time basis, contracted to 16 hours per week. As a Cleaning Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: Mon: Tues: Weds: Thurs: Fri: Evenings Sat: Evenings Sun: Evenings Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Cleaning Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/1404/(phone number removed)/(phone number removed)/R/STC Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
About the role As a Chef, you will be responsible for the planning and provision of daily nutritious meals for all our residents while ensuring the food you purchase is fresh and within budget. In addition, you will ensure all health and safety and environmental standards are achieved and maintained. You must be a team player who will inspire and motivate your team. Reports to: Home Manager Key duties and responsibilities • Plan and prepare daily menus that meet the nutritional needs and preferences of our residents. • Prepare meals that are appetizing, visually appealing, and within budget. • Monitor food stocks and order supplies as needed. • Maintain accurate records of food orders and inventory. • Ensure that all food is stored, prepared, and served in a safe and hygienic manner. • Train and supervise kitchen staff in food preparation and service. • Implement and maintain health and safety procedures, including proper food handling and storage. • Keep the kitchen clean and organized, including regular deep cleaning. • Attend and participate in staff meetings and training sessions as required. • Build positive relationships with residents and their families, and respond promptly to their feedback and requests. Skills and attributes • Proven experience as a Chef, preferably in a healthcare or hospitality setting. • Excellent cooking skills and knowledge of various cooking techniques. • Knowledge of nutrition and the ability to develop menus that meet dietary requirements. • Strong communication and interpersonal skills. • Ability to manage time effectively and work efficiently under pressure. • Knowledge of health and safety regulations and procedures. • Ability to train and supervise kitchen staff. • Willingness to work flexible hours, including weekends and holidays. Education and qualification Food Hygiene Certified Level 2 willing to work towards Intermediate Food Hygiene qualifications. First Aid Certified. NVQ Level 2/3 in Food Preparation/Catering. What will you gain? You will have the satisfaction of working with, and being supported by, an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.
Apr 20, 2026
Full time
About the role As a Chef, you will be responsible for the planning and provision of daily nutritious meals for all our residents while ensuring the food you purchase is fresh and within budget. In addition, you will ensure all health and safety and environmental standards are achieved and maintained. You must be a team player who will inspire and motivate your team. Reports to: Home Manager Key duties and responsibilities • Plan and prepare daily menus that meet the nutritional needs and preferences of our residents. • Prepare meals that are appetizing, visually appealing, and within budget. • Monitor food stocks and order supplies as needed. • Maintain accurate records of food orders and inventory. • Ensure that all food is stored, prepared, and served in a safe and hygienic manner. • Train and supervise kitchen staff in food preparation and service. • Implement and maintain health and safety procedures, including proper food handling and storage. • Keep the kitchen clean and organized, including regular deep cleaning. • Attend and participate in staff meetings and training sessions as required. • Build positive relationships with residents and their families, and respond promptly to their feedback and requests. Skills and attributes • Proven experience as a Chef, preferably in a healthcare or hospitality setting. • Excellent cooking skills and knowledge of various cooking techniques. • Knowledge of nutrition and the ability to develop menus that meet dietary requirements. • Strong communication and interpersonal skills. • Ability to manage time effectively and work efficiently under pressure. • Knowledge of health and safety regulations and procedures. • Ability to train and supervise kitchen staff. • Willingness to work flexible hours, including weekends and holidays. Education and qualification Food Hygiene Certified Level 2 willing to work towards Intermediate Food Hygiene qualifications. First Aid Certified. NVQ Level 2/3 in Food Preparation/Catering. What will you gain? You will have the satisfaction of working with, and being supported by, an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.
Our client of one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit a Catering Manager to join one of their flagship sites, based in St Albans. Main Objective: To ensure that F&B services meet the requirements of the organisation and customers and that all resources are deployed in an efficient, cost effective and safe manner. Ensuring all policies, procedures are followed, monitored & recorded. Responsibilities: - Ensure the catering team & facilities are managed daily so that there is no more than 10 customer complaints per month and by meeting & greeting of customers within the first 30 seconds of them entering our facility. - Ensure the team are trained, developed and monitored. While promoting food & beverage offering to our clients members/visitors by up selling & no waiting times of over 5 mins - Responsible for operating a till within departmental procedures - Complete rotas & costed rotas in line with your budget - Responsible for the running of the F&B operation and all associated areas within the leisure centre, such as café, restaurant, hospitality, kitchen, stores, back-of-house, bars, and the The Quality Management System (EQMS) - Ensure through appropriate colleagues that all equipment used within the F&B operation is maintained, stored, cleaned and up to company standards. To ensure all hire equipment is checked in & re-checked on its departure. To ensure all vending equipment is checked in, maintained & re-checked on its departure - Where appropriate the ordering, storage, production and service of all food and beverages, vending, light equipment, laundry, disposable and cleaning materials. This should also include wastage records & china stock breakage controls. To complete & check weekly & monthly stock takes. To control cost & GP's, every new product to be inputted & GP cost & sales sheet to achieve GP for your unit We are looking for dynamic and engaging leaders, with a minimum of 18 months experience within hospitality operations and kitchen management. We are ideally looking for candidates with supervisory and team leadership experience, with the ability to manage multi use F&B operations. This role will also include a requirement to cover chef shifts as required.
Apr 20, 2026
Full time
Our client of one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit a Catering Manager to join one of their flagship sites, based in St Albans. Main Objective: To ensure that F&B services meet the requirements of the organisation and customers and that all resources are deployed in an efficient, cost effective and safe manner. Ensuring all policies, procedures are followed, monitored & recorded. Responsibilities: - Ensure the catering team & facilities are managed daily so that there is no more than 10 customer complaints per month and by meeting & greeting of customers within the first 30 seconds of them entering our facility. - Ensure the team are trained, developed and monitored. While promoting food & beverage offering to our clients members/visitors by up selling & no waiting times of over 5 mins - Responsible for operating a till within departmental procedures - Complete rotas & costed rotas in line with your budget - Responsible for the running of the F&B operation and all associated areas within the leisure centre, such as café, restaurant, hospitality, kitchen, stores, back-of-house, bars, and the The Quality Management System (EQMS) - Ensure through appropriate colleagues that all equipment used within the F&B operation is maintained, stored, cleaned and up to company standards. To ensure all hire equipment is checked in & re-checked on its departure. To ensure all vending equipment is checked in, maintained & re-checked on its departure - Where appropriate the ordering, storage, production and service of all food and beverages, vending, light equipment, laundry, disposable and cleaning materials. This should also include wastage records & china stock breakage controls. To complete & check weekly & monthly stock takes. To control cost & GP's, every new product to be inputted & GP cost & sales sheet to achieve GP for your unit We are looking for dynamic and engaging leaders, with a minimum of 18 months experience within hospitality operations and kitchen management. We are ideally looking for candidates with supervisory and team leadership experience, with the ability to manage multi use F&B operations. This role will also include a requirement to cover chef shifts as required.
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. Job Summary The Key Leader role is an essential part of the store leadership team, impacting salesfloor team members and guest (i.e., customer) experience every day. Key Leaders are responsible for leading by example and providing support to Educators, facilitating an outstanding guest experience in the store, and overseeing all operations of the retail floor. Key Leaders leverage key performance indicators and metrics to prioritize responsibilities while adapting to day-to-day business adjustments and challenges. Key Responsibilities of the Job Leadership and People Management Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns. Provide team members recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth. Develop, maintain, and disseminate product and general company knowledge through appropriate communication channels. Guest (i.e., Customer) Experience Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations. Support team members (e.g., leading by example or coaching) with ensuring a great guest experience that values guests' time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options). Interact with and assess guests' unique needs to provide customized, effective purchase and return solutions and support. Provide technical product education by articulating the value and benefit of the product. Resolve guest feedback and address guest concerns or escalations to make it "right" for guests. Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests. Working with Others Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. Establish supportive and productive relationships with all team members. Collaborate with team members to ensure optimal guest experience and support store operations. Operations Review business data and metrics to evaluate progress toward goals and determine if adjustments are warranted. Open and close the store in accordance with the opening and closing checklists. Manage product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards. Assign Educators cleaning tasks as needed throughout the shift to maintain the luxury environment of the store. Ensure team uses in store technology to support store operations and provide positive guest experiences. Understand and adhere to people safety policies and procedures to maintain a safe work environment. Perform work in accordance with applicable policies, procedures, and laws or regulations. Budget Responsibility Not Applicable People Management Team lead role indirectly responsible for subset of store employees on the floor or as delegated by Store Manager Key Skills & Core Values You Bring Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences Integrity/Honesty: Behaves in an honest, fair, and ethical manner Guest Experience: Enjoys working and connecting with, understanding, and helping guests Collaboration and Teamwork: Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work Candid Communication: Is willing to openly/constructively share concerns (i.e., straight talk) Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions Job Requirements Must be legally authorized to work in the country in which the store is located Must be 18 years of age or older Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) Must have the ability to travel to assigned store with own transportation methods Availability Willing to work a flexible schedule including evenings, weekends, and holidays Other Willingness Requirements Willing to work as part of a team and also complete work independently Willing to move through a store for most of a shift to help guests and accomplish work Willing to move boxes weighing up to 30 lbs (13.6 kg) Willing to work in an environment with bright lights and loud music Experience Job Assets (i.e., nice to have; not required) Education: High school diploma, GED, or equivalent Education: Bachelor's degree or equivalent Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary) In keeping with our mission, please connect with us at if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request. Beyond The Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team based bonus program, we also offer extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
Apr 19, 2026
Full time
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. Job Summary The Key Leader role is an essential part of the store leadership team, impacting salesfloor team members and guest (i.e., customer) experience every day. Key Leaders are responsible for leading by example and providing support to Educators, facilitating an outstanding guest experience in the store, and overseeing all operations of the retail floor. Key Leaders leverage key performance indicators and metrics to prioritize responsibilities while adapting to day-to-day business adjustments and challenges. Key Responsibilities of the Job Leadership and People Management Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns. Provide team members recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth. Develop, maintain, and disseminate product and general company knowledge through appropriate communication channels. Guest (i.e., Customer) Experience Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations. Support team members (e.g., leading by example or coaching) with ensuring a great guest experience that values guests' time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options). Interact with and assess guests' unique needs to provide customized, effective purchase and return solutions and support. Provide technical product education by articulating the value and benefit of the product. Resolve guest feedback and address guest concerns or escalations to make it "right" for guests. Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests. Working with Others Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. Establish supportive and productive relationships with all team members. Collaborate with team members to ensure optimal guest experience and support store operations. Operations Review business data and metrics to evaluate progress toward goals and determine if adjustments are warranted. Open and close the store in accordance with the opening and closing checklists. Manage product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards. Assign Educators cleaning tasks as needed throughout the shift to maintain the luxury environment of the store. Ensure team uses in store technology to support store operations and provide positive guest experiences. Understand and adhere to people safety policies and procedures to maintain a safe work environment. Perform work in accordance with applicable policies, procedures, and laws or regulations. Budget Responsibility Not Applicable People Management Team lead role indirectly responsible for subset of store employees on the floor or as delegated by Store Manager Key Skills & Core Values You Bring Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences Integrity/Honesty: Behaves in an honest, fair, and ethical manner Guest Experience: Enjoys working and connecting with, understanding, and helping guests Collaboration and Teamwork: Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work Candid Communication: Is willing to openly/constructively share concerns (i.e., straight talk) Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions Job Requirements Must be legally authorized to work in the country in which the store is located Must be 18 years of age or older Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) Must have the ability to travel to assigned store with own transportation methods Availability Willing to work a flexible schedule including evenings, weekends, and holidays Other Willingness Requirements Willing to work as part of a team and also complete work independently Willing to move through a store for most of a shift to help guests and accomplish work Willing to move boxes weighing up to 30 lbs (13.6 kg) Willing to work in an environment with bright lights and loud music Experience Job Assets (i.e., nice to have; not required) Education: High school diploma, GED, or equivalent Education: Bachelor's degree or equivalent Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary) In keeping with our mission, please connect with us at if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request. Beyond The Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team based bonus program, we also offer extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting Attendant - Housekeeping page is loaded Room Attendant - Housekeepinglocations: Hard Rock Hotel & Casino Bristoltime type: Full timeposted on: Posted Todayjob requisition id: R1904Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: Job Description: HOUSEKEEPER Overview The Housekeeper is responsible for a combination of cleaning duties to maintain guest rooms (occupied and checked-out rooms and suites) in a clean and orderly manner. Duties include guest service, vacuuming, making beds, replenishing linens, and cleaning rooms, halls and bathrooms. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all-inclusive for this position) Exhibit conduct in accordance with all Gaming Commission Regulations and departmental policies and procedures. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. Maintains a clean, safe, hazard-free work environment within area of responsibility. Promotes positive guest relations at all times. Clean rooms according to assignment sheet priority; update assignment sheet during shift. Stock caddies/carts with all required cleaning supplies, linen, amenities, and equipment. Maintain awareness of guests in corridors, greeting guests in passing, using names when known, moving carts to allow guests to pass, and turning off vacuum cleaners when guests are present. Enter guest rooms according to procedures, including respecting Do Not Disturb rooms. Clean guest rooms, including beds, furniture, floors, fixtures, closets, and bathroom, according to room cleaning sequence. Deep clean guest rooms according to schedule. Remove In Room Dining trays/tables from guest rooms and corridors. Ensure all equipment in guest room is in working order and all amenities are free of damage. Deliver and remove cribs and rollaway beds, as needed. Clean vacuum cleaners daily. Unload and store all unused items from caddies/carts, and store caddies/carts correctly. Maintain positive and professional communication with all team members. Provide recognition to others, including co-workers, supervisors, managers, and directors. Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. Ensure a healthy and safe work environment for co-workers and guests. Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. Promote property outlets to guests. Assist guests in finding locations within the property by giving clear directions. Resolve guest complaints using property procedures. Create a positive environment in which all team members have the ability to maximize their potential. Listen to comments, criticisms, and feedback from guests, team members, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all team members to complete the required activities that ensure we deliver Amplified Service. Participate in Sound Check meetings on each shift. Always smile and offer a warm greeting to all. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. Perform additional duties as requested by department managers and supervisors. Communicate with management to ensure that assigned duties are completed to standard. Present a professional image to team members, guests, clients, owners, and investors. Operate ethically to protect the Hard Rock brand. Maintain confidentiality of guest, team member, and company information. Comply with all policies and standard operating procedure of the property. Perform work regularly and predictably. Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) High School diploma or equivalent, along with 6 months Housekeeping experience in a similar hotel environment required or an equivalent combination of education and experience. ADDITIONAL REQUIREMENTS (Licenses, Certifications, Testing, etc.): Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations. Must successfully pass background check. Must successfully pass drug screening. Must be able to work nights, weekends, and holidays. Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to read, comprehend, and write simple instructions, short correspondence and memos. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Ability to effectively deal with internal and external guests and team members, some of whom will require high levels of patience, tact, and diplomacy. Fluency in English: additional languages preferred. PHYSICAL DEMANDS: Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to obtain impressions through the eyes. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to operate potentially hazardous equipment. Additional Details DISCLAIMER: This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).
Apr 15, 2026
Full time
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting Attendant - Housekeeping page is loaded Room Attendant - Housekeepinglocations: Hard Rock Hotel & Casino Bristoltime type: Full timeposted on: Posted Todayjob requisition id: R1904Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: Job Description: HOUSEKEEPER Overview The Housekeeper is responsible for a combination of cleaning duties to maintain guest rooms (occupied and checked-out rooms and suites) in a clean and orderly manner. Duties include guest service, vacuuming, making beds, replenishing linens, and cleaning rooms, halls and bathrooms. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all-inclusive for this position) Exhibit conduct in accordance with all Gaming Commission Regulations and departmental policies and procedures. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. Maintains a clean, safe, hazard-free work environment within area of responsibility. Promotes positive guest relations at all times. Clean rooms according to assignment sheet priority; update assignment sheet during shift. Stock caddies/carts with all required cleaning supplies, linen, amenities, and equipment. Maintain awareness of guests in corridors, greeting guests in passing, using names when known, moving carts to allow guests to pass, and turning off vacuum cleaners when guests are present. Enter guest rooms according to procedures, including respecting Do Not Disturb rooms. Clean guest rooms, including beds, furniture, floors, fixtures, closets, and bathroom, according to room cleaning sequence. Deep clean guest rooms according to schedule. Remove In Room Dining trays/tables from guest rooms and corridors. Ensure all equipment in guest room is in working order and all amenities are free of damage. Deliver and remove cribs and rollaway beds, as needed. Clean vacuum cleaners daily. Unload and store all unused items from caddies/carts, and store caddies/carts correctly. Maintain positive and professional communication with all team members. Provide recognition to others, including co-workers, supervisors, managers, and directors. Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. Ensure a healthy and safe work environment for co-workers and guests. Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. Promote property outlets to guests. Assist guests in finding locations within the property by giving clear directions. Resolve guest complaints using property procedures. Create a positive environment in which all team members have the ability to maximize their potential. Listen to comments, criticisms, and feedback from guests, team members, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all team members to complete the required activities that ensure we deliver Amplified Service. Participate in Sound Check meetings on each shift. Always smile and offer a warm greeting to all. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. Perform additional duties as requested by department managers and supervisors. Communicate with management to ensure that assigned duties are completed to standard. Present a professional image to team members, guests, clients, owners, and investors. Operate ethically to protect the Hard Rock brand. Maintain confidentiality of guest, team member, and company information. Comply with all policies and standard operating procedure of the property. Perform work regularly and predictably. Other duties as assigned. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) High School diploma or equivalent, along with 6 months Housekeeping experience in a similar hotel environment required or an equivalent combination of education and experience. ADDITIONAL REQUIREMENTS (Licenses, Certifications, Testing, etc.): Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations. Must successfully pass background check. Must successfully pass drug screening. Must be able to work nights, weekends, and holidays. Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to read, comprehend, and write simple instructions, short correspondence and memos. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Ability to effectively deal with internal and external guests and team members, some of whom will require high levels of patience, tact, and diplomacy. Fluency in English: additional languages preferred. PHYSICAL DEMANDS: Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to obtain impressions through the eyes. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to operate potentially hazardous equipment. Additional Details DISCLAIMER: This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).
Restaurant Team Member Location:WD25 9JS Salary: Hourly paid, Job Type: Full-time & Part Time available Want to change up your career and join a company where there's never a dull moment? Where you can work with like minded people delivering a unique product to the UK market with true Canadian hospitality? Tim Hortons is expanding across the UK and we need brilliant people like you to help us. Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee and we have an ever-growing presence in the U.K, with exciting plans to open hundreds of restaurants over the next 10 years. We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Team Members to join the team on a permanent basis to ensure that we continue to have an exceptional brand. In return you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career. As a Restaurant Team Member, you will provide and create exceptional guest experiences. Whether you are the very first person our guests encounter or produce the best loved bakery items that our guests have come to enjoy, your energy and passion for guest service, is what will make you a top team member in this fast-paced environment. To apply for the position of Restaurant Team Member you will be a positive team player, who has previous customer service experience within a dynamic, fast paced environment. You will possess excellent communication skills with a strong focus on the customer and coupled with the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends. If you have a passion for fantastic customer service, thrive on customer satisfaction and have a healthy obsession with coffee then we would love for you to get in touch and apply for our Restaurant Team Member opportunity! Your key responsibilities as Restaurant Team Member include: Welcoming every customer with a smile and being genuinely friendly at all times Delivering fast, friendly and accurate service to all customers Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager! Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards! Carry out temperature checks and record as per company process! Complete daily and weekly cleaning schedules as per cleaning chart Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation Adhering to restaurant performance standards for crew stations and as per shift manager directions Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them. Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations! Report all work related near misses, injuries and illnesses as soon as possible! Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!
Apr 14, 2026
Full time
Restaurant Team Member Location:WD25 9JS Salary: Hourly paid, Job Type: Full-time & Part Time available Want to change up your career and join a company where there's never a dull moment? Where you can work with like minded people delivering a unique product to the UK market with true Canadian hospitality? Tim Hortons is expanding across the UK and we need brilliant people like you to help us. Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee and we have an ever-growing presence in the U.K, with exciting plans to open hundreds of restaurants over the next 10 years. We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Team Members to join the team on a permanent basis to ensure that we continue to have an exceptional brand. In return you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career. As a Restaurant Team Member, you will provide and create exceptional guest experiences. Whether you are the very first person our guests encounter or produce the best loved bakery items that our guests have come to enjoy, your energy and passion for guest service, is what will make you a top team member in this fast-paced environment. To apply for the position of Restaurant Team Member you will be a positive team player, who has previous customer service experience within a dynamic, fast paced environment. You will possess excellent communication skills with a strong focus on the customer and coupled with the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends. If you have a passion for fantastic customer service, thrive on customer satisfaction and have a healthy obsession with coffee then we would love for you to get in touch and apply for our Restaurant Team Member opportunity! Your key responsibilities as Restaurant Team Member include: Welcoming every customer with a smile and being genuinely friendly at all times Delivering fast, friendly and accurate service to all customers Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager! Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards! Carry out temperature checks and record as per company process! Complete daily and weekly cleaning schedules as per cleaning chart Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation Adhering to restaurant performance standards for crew stations and as per shift manager directions Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them. Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations! Report all work related near misses, injuries and illnesses as soon as possible! Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!
UK H&S, Facilities & Compliance Manager page is loaded UK H&S, Facilities & Compliance Managerlocations: Derby Office: Doncastertime type: Full timeposted on: Posted Todayjob requisition id: JR- UK H&S, Facilities & Compliance Manager Full Time Permanent Derby The Role The H&S, Facilities & Compliance Manager is responsible for ensuring that all Uniphar Group operational and office locations across the United Kingdom operate safely, efficiently, and in full compliance with UK legislation, internal policies, Good Distribution Practice (GDP), and wider regulatory requirements. This role provides UK wide leadership across health and safety, facilities management, contractor oversight, compliance governance, and site standards-ensuring that risks are identified, controlled, and continuously improved across the network. This role is expected to operate within the Group HR defined global people framework, ensuring that UK practices, policies, and local procedures remain aligned with Group mandated standards and governance. They will act as the primary point of contact for regulators, H&S auditors, landlords, and internal stakeholders on all matters relating to workplace safety, facility performance, property related obligations, and statutory compliance. This role carries responsibility for driving consistent safety, facilities, and compliance standards across the entire Uniphar Group footprint in the UK, spanning both operational sites and office environments. 1. Health & Safety Leadership + Develop, implement, and maintain H&S policies and procedures in line with UK legislation. + Lead the site risk assessment programme, ensuring assessments are up to date, documented, and actioned. + Conduct regular safety inspections, audits, and incident investigations; ensure corrective actions are implemented and verified. + Maintain accident/incident logs, ensure timely reporting where required, and track trends to reduce recurrence. + Provide H&S training, and competency assessments for operational teams. 2. Facilities Management + Oversee property and premises responsibilities including lease obligations, landlord communication, building maintenance issues, service charges, and compliance with property related legal requirements. + Oversee the management, maintenance, and safe operation of all buildings, utilities, storage environments, and equipment. + Manage planned preventive maintenance (PPM) schedules with site leads, ensuring statutory inspections (e.g., fire systems, alarms, HVAC, electrical systems, lifting equipment) are completed on time. + Lead contract management for cleaning, waste, security, pest control, and other facility related services. + Work collaboratively with any Group appointed facilities or property partners, including CBRE where applicable, ensuring local delivery adheres to Group frameworks, service standards, and governance expectations. + Ensure all facilities are maintained in a compliant, clean, safe and operational state to support business continuity. 3. Compliance + Maintain a robust site compliance framework covering statutory, regulatory, and operational obligations relating to health & safety, facilities, building systems, environmental requirements, contractor control, and site governance. + Ensure all UK operational sites meet legal requirements including workplace safety regulations, fire safety standards, building compliance, waste and environmental controls, equipment certifications, and other statutory inspections. + Act as the site liaison during external audits/inspections (e.g., MHRA, ISO, local authorities), ensuring facilities, safety, and infrastructure-related elements meet required standards; collaborate with the dedicated Quality team on GDP specific elements. + Maintain up to date controlled documents related to facilities, safety, permits, risk assessments, and operational procedures, ensuring they reflect current legislation and best practice. + Implement and maintain a central compliance calendar tracking statutory inspections, H&S requirements, facility certifications, contractor renewals, and operational compliance milestones. 4. Emergency Preparedness & Business Continuity + Own and maintain emergency response procedures, including fire evacuation, first aid arrangements, spill management, and crisis response. + Lead site drills, competency checks, and ensure readiness across all operational sites. + Support development of Business Continuity Plans (BCP) and ensure facility risks are adequately mitigated. 5. Contractor & Permit to Work Control + Manage contractor onboarding, inductions, and compliance with site safety standards. + Oversee the Permit to Work (PTW) process for hot works, working at height, electrical works, and other high risk activities. + Conduct post work inspections and ensure contractor documentation is complete and properly stored. 6. Environmental & Sustainability Responsibilities + Support waste management compliance, segregation, and contractor performance. + Contribute to sustainability and energy efficiency programmes across sites. + Monitor environmental aspects such as spill controls, chemical storage, and emissions where relevant. Top Workplace in the area.
Apr 13, 2026
Full time
UK H&S, Facilities & Compliance Manager page is loaded UK H&S, Facilities & Compliance Managerlocations: Derby Office: Doncastertime type: Full timeposted on: Posted Todayjob requisition id: JR- UK H&S, Facilities & Compliance Manager Full Time Permanent Derby The Role The H&S, Facilities & Compliance Manager is responsible for ensuring that all Uniphar Group operational and office locations across the United Kingdom operate safely, efficiently, and in full compliance with UK legislation, internal policies, Good Distribution Practice (GDP), and wider regulatory requirements. This role provides UK wide leadership across health and safety, facilities management, contractor oversight, compliance governance, and site standards-ensuring that risks are identified, controlled, and continuously improved across the network. This role is expected to operate within the Group HR defined global people framework, ensuring that UK practices, policies, and local procedures remain aligned with Group mandated standards and governance. They will act as the primary point of contact for regulators, H&S auditors, landlords, and internal stakeholders on all matters relating to workplace safety, facility performance, property related obligations, and statutory compliance. This role carries responsibility for driving consistent safety, facilities, and compliance standards across the entire Uniphar Group footprint in the UK, spanning both operational sites and office environments. 1. Health & Safety Leadership + Develop, implement, and maintain H&S policies and procedures in line with UK legislation. + Lead the site risk assessment programme, ensuring assessments are up to date, documented, and actioned. + Conduct regular safety inspections, audits, and incident investigations; ensure corrective actions are implemented and verified. + Maintain accident/incident logs, ensure timely reporting where required, and track trends to reduce recurrence. + Provide H&S training, and competency assessments for operational teams. 2. Facilities Management + Oversee property and premises responsibilities including lease obligations, landlord communication, building maintenance issues, service charges, and compliance with property related legal requirements. + Oversee the management, maintenance, and safe operation of all buildings, utilities, storage environments, and equipment. + Manage planned preventive maintenance (PPM) schedules with site leads, ensuring statutory inspections (e.g., fire systems, alarms, HVAC, electrical systems, lifting equipment) are completed on time. + Lead contract management for cleaning, waste, security, pest control, and other facility related services. + Work collaboratively with any Group appointed facilities or property partners, including CBRE where applicable, ensuring local delivery adheres to Group frameworks, service standards, and governance expectations. + Ensure all facilities are maintained in a compliant, clean, safe and operational state to support business continuity. 3. Compliance + Maintain a robust site compliance framework covering statutory, regulatory, and operational obligations relating to health & safety, facilities, building systems, environmental requirements, contractor control, and site governance. + Ensure all UK operational sites meet legal requirements including workplace safety regulations, fire safety standards, building compliance, waste and environmental controls, equipment certifications, and other statutory inspections. + Act as the site liaison during external audits/inspections (e.g., MHRA, ISO, local authorities), ensuring facilities, safety, and infrastructure-related elements meet required standards; collaborate with the dedicated Quality team on GDP specific elements. + Maintain up to date controlled documents related to facilities, safety, permits, risk assessments, and operational procedures, ensuring they reflect current legislation and best practice. + Implement and maintain a central compliance calendar tracking statutory inspections, H&S requirements, facility certifications, contractor renewals, and operational compliance milestones. 4. Emergency Preparedness & Business Continuity + Own and maintain emergency response procedures, including fire evacuation, first aid arrangements, spill management, and crisis response. + Lead site drills, competency checks, and ensure readiness across all operational sites. + Support development of Business Continuity Plans (BCP) and ensure facility risks are adequately mitigated. 5. Contractor & Permit to Work Control + Manage contractor onboarding, inductions, and compliance with site safety standards. + Oversee the Permit to Work (PTW) process for hot works, working at height, electrical works, and other high risk activities. + Conduct post work inspections and ensure contractor documentation is complete and properly stored. 6. Environmental & Sustainability Responsibilities + Support waste management compliance, segregation, and contractor performance. + Contribute to sustainability and energy efficiency programmes across sites. + Monitor environmental aspects such as spill controls, chemical storage, and emissions where relevant. Top Workplace in the area.
