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identity technical delivery manager
Boston Consulting Group
Global IT GenAI Software Engineer Director & Chapter Lead
Boston Consulting Group
Locations : London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is transforming the way our people experience technology through the power of Generative AI. Ava, our IT Support GenAI chatbot, is live and serving over 40,000 BCG users globally, helping employees get IT help faster, smarter, and more intuitively than ever before. As the Global IT Software Engineer Director - GenAI, you will play a hands-on role in building upon Ava's success. You will design, develop, and deliver high-impact GenAI solutions that expand Ava's capabilities and reach. You will serve as the technical counterpart to the Product Owner, accountable for delivery speed, quality, and ensuring alignment between the technical roadmap and product vision. You'll work across teams to scale Ava's impact and apply emerging GenAI technologies to improve IT service experiences for BCG's global workforce. YOU'RE GOOD AT Taking ownership and driving complex technical solutions from design through delivery. Being hands-on with modern cloud and AI technologies, while maintaining focus on delivery quality and scalability. Collaborating effectively with product managers, engineers, and architecture teams to translate business goals into practical solutions. Balancing speed, quality, and technical depth, ensuring solutions are secure, maintainable, and aligned to roadmap priorities. Staying curious and adaptive, quickly learning new technologies and applying them to enterprise-scale challenges. What You'll Bring Full-stack engineering expertise with experience in cloud-native application development (AWS preferred). Hands-on experience in building and deploying Generative AI or LLM-based systems at scale. Proficiency in at least two programming languages such as Java, .NET, TypeScript, or Python, along with experience in modern frontend frameworks like React.js or Stencil. Deep understanding of authorization and authentication standards (OAuth) and secure-by-design development practices. Strong awareness of OWASP Top 10 and a proactive approach to identifying and mitigating security vulnerabilities during development. Experience designing and deploying Retrieval-Augmented Generation (RAG) pipelines, working with LLM APIs (AWS Bedrock, OpenAI, Azure OpenAI), and using frameworks like LangChain or LangGraph. Strong knowledge of SDLC principles, CI/CD pipelines, and modern engineering practices. Excellent communication and collaboration skills to partner across engineering, product, and governance teams. Bachelor's degree in computer science, engineering, or related field (or equivalent experience) Who You'll Work With You will be part of the IT & Business Platforms (ITBP) team, partnering closely with the Genie team (BCG's internal GenAI platform built on AWS), as well as the AI Center of Excellence (AI CoE), Responsible AI, and Security/Architecture teams. Together, you'll deliver scalable, secure, and innovative GenAI solutions that transform how BCG's global employees engage with technology. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 20, 2025
Full time
Locations : London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is transforming the way our people experience technology through the power of Generative AI. Ava, our IT Support GenAI chatbot, is live and serving over 40,000 BCG users globally, helping employees get IT help faster, smarter, and more intuitively than ever before. As the Global IT Software Engineer Director - GenAI, you will play a hands-on role in building upon Ava's success. You will design, develop, and deliver high-impact GenAI solutions that expand Ava's capabilities and reach. You will serve as the technical counterpart to the Product Owner, accountable for delivery speed, quality, and ensuring alignment between the technical roadmap and product vision. You'll work across teams to scale Ava's impact and apply emerging GenAI technologies to improve IT service experiences for BCG's global workforce. YOU'RE GOOD AT Taking ownership and driving complex technical solutions from design through delivery. Being hands-on with modern cloud and AI technologies, while maintaining focus on delivery quality and scalability. Collaborating effectively with product managers, engineers, and architecture teams to translate business goals into practical solutions. Balancing speed, quality, and technical depth, ensuring solutions are secure, maintainable, and aligned to roadmap priorities. Staying curious and adaptive, quickly learning new technologies and applying them to enterprise-scale challenges. What You'll Bring Full-stack engineering expertise with experience in cloud-native application development (AWS preferred). Hands-on experience in building and deploying Generative AI or LLM-based systems at scale. Proficiency in at least two programming languages such as Java, .NET, TypeScript, or Python, along with experience in modern frontend frameworks like React.js or Stencil. Deep understanding of authorization and authentication standards (OAuth) and secure-by-design development practices. Strong awareness of OWASP Top 10 and a proactive approach to identifying and mitigating security vulnerabilities during development. Experience designing and deploying Retrieval-Augmented Generation (RAG) pipelines, working with LLM APIs (AWS Bedrock, OpenAI, Azure OpenAI), and using frameworks like LangChain or LangGraph. Strong knowledge of SDLC principles, CI/CD pipelines, and modern engineering practices. Excellent communication and collaboration skills to partner across engineering, product, and governance teams. Bachelor's degree in computer science, engineering, or related field (or equivalent experience) Who You'll Work With You will be part of the IT & Business Platforms (ITBP) team, partnering closely with the Genie team (BCG's internal GenAI platform built on AWS), as well as the AI Center of Excellence (AI CoE), Responsible AI, and Security/Architecture teams. Together, you'll deliver scalable, secure, and innovative GenAI solutions that transform how BCG's global employees engage with technology. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Store Manager - London, Carnaby Street
Dr. Martens
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. SO WHATS THE STORY - Store Manager - London, Carnaby St We are looking for an engaging, inspirational Store Manager to lead the diverse team at our London Carnaby Street store. Our Store Managers provide leadership and direction, guiding their team to provide an outstanding service offer that supports the delivery and growth of Dr.Martens. THE GIG - Store Manager - London, Carnaby St Day-to-day retail operations (including staffing, training, sales, visual merchandise, key-holding, administration, banking and floor planners) to meet company expectations Overall responsibility for Health & Safety and security issues within the store including implementing search procedures Achieving set KPI's in line with the stores budgets Monitoring P&L and managing all controllable costs for the store (including payroll) Driving sales performance targets (e.g. Conversion, ATV & UPT) Implementing and driving high standards of customer services within the store Ensuring appropriate stock management procedures are followed including stock take, deliveries, loss prevention etc. Managing and developing the store team to ensure accountability for delivering against performance targets (sales revenue, inventory, mystery shop etc.), efficient operations and enhancing customer experience At DM your technical capability will go hand in hand with the below; Great relationship management that delivers results through effective teamwork. You'll be a proud custodian to our DM's culture, embodying what we stand for and encouraging others to do the same. You'll help build a highly engaged team - ensuring a collaborative culture and providing guidance & support to other team members. You will take ownership for your own development, proactively seeking out feedback to build self-awareness. You will bring the outside-in; you'll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving. You'll lead the way and role model on all things DE&I & wellbeing. To be our Store Manager you should have/or be; Passion for our product. Similar experience in an Assistant Manager or Supervisor role, (within a fashion/lifestyle brand would be preferable) Experience of coaching, developing and mentoring a retail team (including dealing with performance issues. Sales oriented and able to drive others to achieve store goals and objectives. Excellent communication, numeracy & literacy skills. Good I.T literacy- experience of Microsoft Office applications, Scheduling tools, Cash Management & EPOS systems Demonstrate resilience and think quickly on their feet on how to resolve emergent issues. WHAT'S IN IT FOR YOU? Bonus incentives Welcome pair of Docs 65% off all footwear 50% off all accessories 2 paid volunteer days per year Generous holiday allowance Matched pension contributions Private Healthcare Complimentary access to virtual GP via the RetailTrust Opportunities for growth Access to our Employee Assistance Programme & Mental Health First Aiders Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Nov 20, 2025
Full time
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. SO WHATS THE STORY - Store Manager - London, Carnaby St We are looking for an engaging, inspirational Store Manager to lead the diverse team at our London Carnaby Street store. Our Store Managers provide leadership and direction, guiding their team to provide an outstanding service offer that supports the delivery and growth of Dr.Martens. THE GIG - Store Manager - London, Carnaby St Day-to-day retail operations (including staffing, training, sales, visual merchandise, key-holding, administration, banking and floor planners) to meet company expectations Overall responsibility for Health & Safety and security issues within the store including implementing search procedures Achieving set KPI's in line with the stores budgets Monitoring P&L and managing all controllable costs for the store (including payroll) Driving sales performance targets (e.g. Conversion, ATV & UPT) Implementing and driving high standards of customer services within the store Ensuring appropriate stock management procedures are followed including stock take, deliveries, loss prevention etc. Managing and developing the store team to ensure accountability for delivering against performance targets (sales revenue, inventory, mystery shop etc.), efficient operations and enhancing customer experience At DM your technical capability will go hand in hand with the below; Great relationship management that delivers results through effective teamwork. You'll be a proud custodian to our DM's culture, embodying what we stand for and encouraging others to do the same. You'll help build a highly engaged team - ensuring a collaborative culture and providing guidance & support to other team members. You will take ownership for your own development, proactively seeking out feedback to build self-awareness. You will bring the outside-in; you'll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving. You'll lead the way and role model on all things DE&I & wellbeing. To be our Store Manager you should have/or be; Passion for our product. Similar experience in an Assistant Manager or Supervisor role, (within a fashion/lifestyle brand would be preferable) Experience of coaching, developing and mentoring a retail team (including dealing with performance issues. Sales oriented and able to drive others to achieve store goals and objectives. Excellent communication, numeracy & literacy skills. Good I.T literacy- experience of Microsoft Office applications, Scheduling tools, Cash Management & EPOS systems Demonstrate resilience and think quickly on their feet on how to resolve emergent issues. WHAT'S IN IT FOR YOU? Bonus incentives Welcome pair of Docs 65% off all footwear 50% off all accessories 2 paid volunteer days per year Generous holiday allowance Matched pension contributions Private Healthcare Complimentary access to virtual GP via the RetailTrust Opportunities for growth Access to our Employee Assistance Programme & Mental Health First Aiders Interested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
Broker/Distribution Management Sales
SC Johnson Ltd Camberley, Surrey
SC Johnson Professional have an exciting opportunity for a Broker/Distribution Management Sales - Supporting Sweden to join the team! You will join us on a full time, permanent basis, and in return, you will receive a competitive salary. Location: Frimley, UK Function: Sales Ignite Growth. Shape Strategy. Lead with Impact. About us: SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid , Glade , Ziploc and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. What's in it for you? Competitive pay, Sales Bonus, Profit Share, Car Allowance Flexible starting and finishing times + 4.5 day working week Pension, Life cover & Health Insurance Shuttle bus service from local train stations, EV Charging Points + Cycle to work Scheme Newly refurbished Gym, Free Classes and New Spin Studio! About the Broker/Distribution Management Sales role: Are you ready to take the reins of a high-impact commercial role in one of the world's leading FMCG companies? As the Sales Lead, (Account Manager) you'll be at the forefront of driving growth across the Scanda region. Reporting directly to the Northern Europe General Manager, you'll be entrusted with leading our distributor partnerships, executing strategic plans, and unlocking new market opportunities. This is more than a sales role - it's a chance to influence the future of our business in a key region, working cross-functionally with passionate teams and making bold decisions that deliver results. This role does not support international relocation. Responsibilities as our Broker/Distribution Management Sales: Lead and grow SCJ's business in Scanda through strategic distributor management. Develop and execute annual Joint Business Plans aligned with budget and growth targets. Own and manage the distributor's P&L, ensuring financial health and performance. Drive market share growth in line with Northern Group priorities. Identify and activate new business opportunities with the distributor. Oversee core commercial processes including forecasting and promotional budget management. Foster strong cross-functional collaboration with distributor teams in marketing, sales, and demand planning. Support customer marketing initiatives, including assortment strategy and execution. Lead internal S&OP processes, ensuring alignment and accuracy across planning cycles. Represent SCANDA across internal functions, championing delivery of strategic plans. Experience you'll bring as our Broker/Distribution Management Sales: Proven FMCG commercial experience (5+ years), with a strong preference for distributor management Strong analytical skills and P&L management experience Degree level education or equivalent, emphasis on Sales & Marketing (Finance or Technical Disciplines would also be welcome) Mobility optional (the potential next step could be outside the local market) Behaviors you'll need: Business acumen and proven track-record of achieving business results in current and previous roles Ability to drive for results with high degree of initiative, pro-activity and speed Strong communication and negotiation skills, ability to prioritize Strong communicator and team worker, able to build relationships at all levels and across functions in an ambiguous environment of matrix organisation If you feel like you are the right fit for our Broker/Distribution Management Sales, please click 'Apply' now - we'd love to hear from you! Inclusion & Diversity We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions. We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability - that enables all to bring their full contributions to the organization. JBRP1_UKTJ
Nov 19, 2025
Full time
SC Johnson Professional have an exciting opportunity for a Broker/Distribution Management Sales - Supporting Sweden to join the team! You will join us on a full time, permanent basis, and in return, you will receive a competitive salary. Location: Frimley, UK Function: Sales Ignite Growth. Shape Strategy. Lead with Impact. About us: SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid , Glade , Ziploc and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. What's in it for you? Competitive pay, Sales Bonus, Profit Share, Car Allowance Flexible starting and finishing times + 4.5 day working week Pension, Life cover & Health Insurance Shuttle bus service from local train stations, EV Charging Points + Cycle to work Scheme Newly refurbished Gym, Free Classes and New Spin Studio! About the Broker/Distribution Management Sales role: Are you ready to take the reins of a high-impact commercial role in one of the world's leading FMCG companies? As the Sales Lead, (Account Manager) you'll be at the forefront of driving growth across the Scanda region. Reporting directly to the Northern Europe General Manager, you'll be entrusted with leading our distributor partnerships, executing strategic plans, and unlocking new market opportunities. This is more than a sales role - it's a chance to influence the future of our business in a key region, working cross-functionally with passionate teams and making bold decisions that deliver results. This role does not support international relocation. Responsibilities as our Broker/Distribution Management Sales: Lead and grow SCJ's business in Scanda through strategic distributor management. Develop and execute annual Joint Business Plans aligned with budget and growth targets. Own and manage the distributor's P&L, ensuring financial health and performance. Drive market share growth in line with Northern Group priorities. Identify and activate new business opportunities with the distributor. Oversee core commercial processes including forecasting and promotional budget management. Foster strong cross-functional collaboration with distributor teams in marketing, sales, and demand planning. Support customer marketing initiatives, including assortment strategy and execution. Lead internal S&OP processes, ensuring alignment and accuracy across planning cycles. Represent SCANDA across internal functions, championing delivery of strategic plans. Experience you'll bring as our Broker/Distribution Management Sales: Proven FMCG commercial experience (5+ years), with a strong preference for distributor management Strong analytical skills and P&L management experience Degree level education or equivalent, emphasis on Sales & Marketing (Finance or Technical Disciplines would also be welcome) Mobility optional (the potential next step could be outside the local market) Behaviors you'll need: Business acumen and proven track-record of achieving business results in current and previous roles Ability to drive for results with high degree of initiative, pro-activity and speed Strong communication and negotiation skills, ability to prioritize Strong communicator and team worker, able to build relationships at all levels and across functions in an ambiguous environment of matrix organisation If you feel like you are the right fit for our Broker/Distribution Management Sales, please click 'Apply' now - we'd love to hear from you! Inclusion & Diversity We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions. We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability - that enables all to bring their full contributions to the organization. JBRP1_UKTJ
Boston Consulting Group
IT Manager - Platinion - Financial Services or Insurance
Boston Consulting Group
Locations : Amsterdam Brussels London Who We Are The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. You will deploy customized IT strategies, digital platforms and architecture to leverage the digital potential of our customers with state-of-the-art tools such as cloud computing, AI, blockchain, microservices and containerization. You will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring 10 to 15 years' experience in Tech strategy and consulting or IT project management. You will have relevant experience from a top consulting firm (focused on technology, digital initiatives) and have led the design and management of IT implementation and strategy projects. A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation Experience in the Insurance or finance industries, with strong technical expertise in banking or insurance platforms. Strong expertise working with Data and Cloud technologies. Ability to balance dogmatism and pragmatism to guide decision making. Able to present different architecture models to clients, develop MVP architecture and IT landscape modernisation roadmaps. Deep expertise with modern toolsets in Agile environments, legacy modernization and modern approaches to technology. Know-how to drive operational and client service excellence, presenting project results to C-Level. Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.). Ability to work under pressure and willingness to travel to clients world-wide. University degree with above-average academic performance in a mathematical-scientific field, information technology, engineering, or business administration. For candidates based in London: Fluent in English. For candidates based in The Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 19, 2025
Full time
Locations : Amsterdam Brussels London Who We Are The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. You will deploy customized IT strategies, digital platforms and architecture to leverage the digital potential of our customers with state-of-the-art tools such as cloud computing, AI, blockchain, microservices and containerization. You will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring 10 to 15 years' experience in Tech strategy and consulting or IT project management. You will have relevant experience from a top consulting firm (focused on technology, digital initiatives) and have led the design and management of IT implementation and strategy projects. A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation Experience in the Insurance or finance industries, with strong technical expertise in banking or insurance platforms. Strong expertise working with Data and Cloud technologies. Ability to balance dogmatism and pragmatism to guide decision making. Able to present different architecture models to clients, develop MVP architecture and IT landscape modernisation roadmaps. Deep expertise with modern toolsets in Agile environments, legacy modernization and modern approaches to technology. Know-how to drive operational and client service excellence, presenting project results to C-Level. Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.). Ability to work under pressure and willingness to travel to clients world-wide. University degree with above-average academic performance in a mathematical-scientific field, information technology, engineering, or business administration. For candidates based in London: Fluent in English. For candidates based in The Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Boston Consulting Group
IT Manager - Platinion - Financial Services or Insurance
Boston Consulting Group
Locations : Amsterdam Brussels London Who We Are The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. You will deploy customized IT strategies, digital platforms and architecture to leverage the digital potential of our customers with state-of-the-art tools such as cloud computing, AI, blockchain, microservices and containerization. You will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring 10 to 15 years' experience in Tech strategy and consulting or IT project management. You will have relevant experience from a top consulting firm (focused on technology, digital initiatives) and have led the design and management of IT implementation and strategy projects. A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation Experience in the Insurance or finance industries, with strong technical expertise in banking or insurance platforms. Strong expertise working with Data and Cloud technologies. Ability to balance dogmatism and pragmatism to guide decision making. Able to present different architecture models to clients, develop MVP architecture and IT landscape modernisation roadmaps. Deep expertise with modern toolsets in Agile environments, legacy modernization and modern approaches to technology. Know-how to drive operational and client service excellence, presenting project results to C-Level. Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.). Ability to work under pressure and willingness to travel to clients world-wide. University degree with above-average academic performance in a mathematical-scientific field, information technology, engineering, or business administration. For candidates based in London: Fluent in English. For candidates based in The Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 19, 2025
Full time
Locations : Amsterdam Brussels London Who We Are The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. You will deploy customized IT strategies, digital platforms and architecture to leverage the digital potential of our customers with state-of-the-art tools such as cloud computing, AI, blockchain, microservices and containerization. You will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring 10 to 15 years' experience in Tech strategy and consulting or IT project management. You will have relevant experience from a top consulting firm (focused on technology, digital initiatives) and have led the design and management of IT implementation and strategy projects. A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation Experience in the Insurance or finance industries, with strong technical expertise in banking or insurance platforms. Strong expertise working with Data and Cloud technologies. Ability to balance dogmatism and pragmatism to guide decision making. Able to present different architecture models to clients, develop MVP architecture and IT landscape modernisation roadmaps. Deep expertise with modern toolsets in Agile environments, legacy modernization and modern approaches to technology. Know-how to drive operational and client service excellence, presenting project results to C-Level. Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.). Ability to work under pressure and willingness to travel to clients world-wide. University degree with above-average academic performance in a mathematical-scientific field, information technology, engineering, or business administration. For candidates based in London: Fluent in English. For candidates based in The Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Goldman Sachs Asset & Wealth Management - Project & Change Management - Vice President - Birmingham
Goldman Sachs Group, Inc. Birmingham, Staffordshire
Birmingham, West Midlands, England, United Kingdom Job Description PLEASE NOTE THIS ROLE WILL BE BASED IN BIRMINGHAM Goldman Sachs' Asset & Wealth Management Division (AWM) is one of the world's leading investment managers. AWM provides institutional and individual investors with investment and advisory solutions, with strategies spanning public and private asset classes, industries, and geographies. AWM helps its clients navigate today's dynamic markets and identify the opportunities that shape their portfolios and long-term investment goals. These global capabilities are extended to the world's leading corporates, insurance companies, sovereign wealth funds, central banks, financial institutions, pension plans, endowments, foundations, individuals and family offices. Asset & Wealth Management: Change Management Global Change Managers lead high priority initiatives within Asset and Wealth Management (AWM), supporting the global AWM businesses. You will work alongside Deal Execution teams, Sales, Product Managers, Operations and Engineers to ensure solutions are delivered and benefits realized. HOW YOU WILL FULFIL YOUR POTENTIAL Be comfortable with ambiguity and "working in the grey" to understand complex business challenges and technical issues to structure and deliver tangible business benefits Lead strategic cross divisional initiatives, deploying appropriate methodologies and governance tools, to drive the timely delivery of implementations, on budget and to a high quality Mitigate and manage risks, issues and dependencies across the lifecycle, working to ensure practical resolutions Exert influence and impact, to drive delivery, manage senior stakeholders and ensure the optimal solution SKILLS & EXPERIENCE WE'RE LOOKING FOR Minimum 10-15 years' relevant experience, in a comparable role Be a strategic and analytical thinker, possessing strong problem-solving and data gathering skills, and able to provide creative & innovative solutions Proven ability to lead a team/management experience Change management skills including definition of business case & scope, articulation of issues, challenges, risks, dependencies & solutions, status reporting and test execution A proven track record of driving solutions and benefits delivery Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale program Hands on, able and willing to work with teams while coaching them to reach efficient and effective performance levels Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity Job Info Job Identification 131397 Job Category Vice President Locations Birmingham, West Midlands, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer. Learn More
Nov 19, 2025
Full time
Birmingham, West Midlands, England, United Kingdom Job Description PLEASE NOTE THIS ROLE WILL BE BASED IN BIRMINGHAM Goldman Sachs' Asset & Wealth Management Division (AWM) is one of the world's leading investment managers. AWM provides institutional and individual investors with investment and advisory solutions, with strategies spanning public and private asset classes, industries, and geographies. AWM helps its clients navigate today's dynamic markets and identify the opportunities that shape their portfolios and long-term investment goals. These global capabilities are extended to the world's leading corporates, insurance companies, sovereign wealth funds, central banks, financial institutions, pension plans, endowments, foundations, individuals and family offices. Asset & Wealth Management: Change Management Global Change Managers lead high priority initiatives within Asset and Wealth Management (AWM), supporting the global AWM businesses. You will work alongside Deal Execution teams, Sales, Product Managers, Operations and Engineers to ensure solutions are delivered and benefits realized. HOW YOU WILL FULFIL YOUR POTENTIAL Be comfortable with ambiguity and "working in the grey" to understand complex business challenges and technical issues to structure and deliver tangible business benefits Lead strategic cross divisional initiatives, deploying appropriate methodologies and governance tools, to drive the timely delivery of implementations, on budget and to a high quality Mitigate and manage risks, issues and dependencies across the lifecycle, working to ensure practical resolutions Exert influence and impact, to drive delivery, manage senior stakeholders and ensure the optimal solution SKILLS & EXPERIENCE WE'RE LOOKING FOR Minimum 10-15 years' relevant experience, in a comparable role Be a strategic and analytical thinker, possessing strong problem-solving and data gathering skills, and able to provide creative & innovative solutions Proven ability to lead a team/management experience Change management skills including definition of business case & scope, articulation of issues, challenges, risks, dependencies & solutions, status reporting and test execution A proven track record of driving solutions and benefits delivery Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale program Hands on, able and willing to work with teams while coaching them to reach efficient and effective performance levels Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity Job Info Job Identification 131397 Job Category Vice President Locations Birmingham, West Midlands, England, United Kingdom Healthcare & Medical Services We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer. Learn More
Head of Operations
Donmar Warehouse
Application Deadline: 1 December 2025 Department: Operations Employment Type: Full Time Location: Donmar Warehouse Office Reporting To: Head of HR Compensation: £42,000 / year Description Purpose of the role The Head of Operations at the Donmar Warehouse is a critical role working in collaboration with all Donmar departments, contractors and freelance staff to ensure the smooth, safe and efficient running of all operational, facilities and Health and Safety processes. The role will manage the Facilities & Operations Coordinator and between the two posts ensure adequate coverage is in place across the required hours on a shift basis. The role requires coordination, communication and direction to external parties such as security, maintenance and suppliers to ensure all needs of the organisation are met, including some availability out of hours by phone and email for the most part, with time off in lieu given. The Donmar Warehouse sites, where this role operates, comprise the theatre, offices, a residential flat and include kitchens, bathrooms, plant rooms, etc. Key Dates Applications Close at 10am on Monday 1 December Late submissions will not be accepted. Round One Interviews: week commencing 8 December Round Two Interviews: week commencing 15 December Handover Days: early to mid January 2026 We believe that representation matters; diversity of identity, of perspective and of lived experience enriches our work and our lives. We recognise that the Donmar and the wider theatre industry is not representative of contemporary society in terms of workforce, artists and audience. We particularly encourage applications from those who are currently under represented both at the Donmar and more widely in the industry, and specifically from D/deaf or disabled, or neurodivergent applicants and applicants who experience barriers and inequity due to ethnicity, gender reassignment and/or socio economic background. Duties and Responsibilities Building Management Managing a shift based work pattern between yourself and the Facilities Coordinator to provide minimum x1 on site coverage between 8.30am - 7pm Monday - Friday (excluding public holidays). Primary Keyholder of both premises, opening/closing Dryden Street offices daily, opening/closing Earlham Street theatre outside of normal operating hours as required for contractor access. On the on call list for out of hours issues with both buildings (Intruder alarm & Fire alarm - externally monitored) plus in hours (9am - 11pm Monday - Saturday) emergency calls from staff as needed. Supported by the Facilities Coordinator, covering occasional out of hours work as the need arises to keep the buildings functioning, both for scheduled and emergency works. Managing the cleaning and general maintenance contractors and ensuring that exceptional housekeeping and cleaning standards are maintained across both sites at all times. Working closely with the Facilities Coordinator, the Company Stage Manager, and freelance stage management to organise and welcome companies into the building and provide solutions for any facilities or buildings issues that come up. Working closely with the Front of House & Production teams to maintain all aspects of the theatre building to a high level of operation. Stakeholder Management Liaising with a variety of contractors, freelancers and internal staff to ensure all planned and unplanned maintenance is delivered to high standard and in a timely fashion. Managing all relationships with regular contractors with emphasis on excellent communication and welcoming them into the buildings. Including but not exclusive to maintenance teams, cleaning and waste removal, external IT support, pest control and statutory inspections. Fostering an excellent relationship with rental tenants - both of Donmar office space and the Donmar apartment. Being a point of contact on all questions and issues that arise. Working closely with the producing team to manage the short term let of the apartment. Line managing the Facilities Coordinator and continuing their professional development at the Donmar. Supporting them through their daily tasks and longer term projects as needed. Health & Safety, Security and Training Work closely with the Director of Technical and Production and external consultants/contractors to ensure the Health & Safety and Security compliance requirements of both buildings are met, including leading regular audits and inspections and carrying out/organising improvements across departments. Supporting all departments with their Health & Safety and Security responsibilities and understanding, promoting and upholding good working practices. Promote an open and positive Health & Safety culture across the company. With the support of the Head of HR, DTP and departmental HoDs, to book track and manage all mandatory training for job roles across the organisation, with particular focus on the Production and Front of House teams. Managing and maintaining our internal H&S tracking software (Blue Lemon) and leading the relationship with our external H&S consultants (RB Health & Safety). Project and Systems Management Being the first point of contact for all departments in the company on any issues that might arise with facilities or IT. Supporting all colleagues to be able to carry out their roles and providing solutions and guidance as needed. Overseeing the management of the Donmar room booking software and meeting the ever shifting needs of a busy company - troubleshooting and getting ahead of scheduling issues within the office and promoting excellent communication between departments and freelancers alike. Alongside the GM Co ordinator & Facilities Coordinator, manage all internal onboarding and off boarding of salaried staff. Ensuring all organisational systems, documents and paperwork are kept up to date and shared with the appropriate people to promote knowledge and information sharing across the organisation. Budget holding for both buildings including tracking and forecasting all maintenance, repairs and contracts for operations and facilities. Project managing improvements to building operations and facilities. Identify and make recommendations for capital investment and support major projects as appropriate. Sustainability To work with the Director of Technical & Production and Senior Producer to develop, adapt and champion the Donmar's Sustainability strategy, in line with the Theatre Green Book 2.0, with particular focus on sustainable buildings and operations. Support and where appropriate take the lead on ongoing efforts to decrease the carbon consumption of the Donmar's premises and operations. Be responsible for tracking progress against agreed KPIs and occasionally providing short written reports. To chair the Donmar's Environmental Action Group. This is not an exhaustive list of duties and we may, at any time, allocate other tasks which are of a similar nature or level. Person Specification Essential Substantial experience in a management related role, demonstrating evidence based decision making and professional learnings. This role may suit someone with a background in Stage Management, Technical Management or Front of House Management. Understanding of theatre operations, processes, and roles - or experience working within a similar creative live performance environment. Experience in line management. Experience in managing external suppliers, contractors or freelancers. Experience writing, reviewing and managing process related documentation, risk assessments and other pertinent documents. Experience of supporting the delivery of organisational strategy, through clear and effective planning and reporting. Experience of managing aspects of Health & Safety in a professional environment and an understanding of related legislation. Computer literate, with the ability to learn and provide basic coaching on new IT systems and software, making the most of their capabilities. Ability to contribute to building, and effectively managing an operational budget. Excellent communication skills across all mediums (in person, phone, email and paperwork). Exceptional organisational skills; able to prioritise effectively, work under pressure, and adapt to new situations. Practical problem solver with a can do attitude and keen attention to detail. Calm and level headed, especially when faced with business critical challenges. Prioritising, organising & communicating solutions to relevant parties in a timely manner. Proactive collaborator, communicator and negotiator. Able to build strong working relationships both internally and externally in order to anticipate and meet needs and challenges ahead of time. Ability to prioritise an ever shifting workload with positivity, flexibility, tact and diplomacy to ensure both buildings run smoothly and safely even when new challenges appear. Desirable IOSH qualification. Experience of managing Health & Safety in a professional technical, live performance environment. Experience of planning and managing training and professional development. A functional understanding of IT systems and basic networking. . click apply for full job details
Nov 19, 2025
Full time
Application Deadline: 1 December 2025 Department: Operations Employment Type: Full Time Location: Donmar Warehouse Office Reporting To: Head of HR Compensation: £42,000 / year Description Purpose of the role The Head of Operations at the Donmar Warehouse is a critical role working in collaboration with all Donmar departments, contractors and freelance staff to ensure the smooth, safe and efficient running of all operational, facilities and Health and Safety processes. The role will manage the Facilities & Operations Coordinator and between the two posts ensure adequate coverage is in place across the required hours on a shift basis. The role requires coordination, communication and direction to external parties such as security, maintenance and suppliers to ensure all needs of the organisation are met, including some availability out of hours by phone and email for the most part, with time off in lieu given. The Donmar Warehouse sites, where this role operates, comprise the theatre, offices, a residential flat and include kitchens, bathrooms, plant rooms, etc. Key Dates Applications Close at 10am on Monday 1 December Late submissions will not be accepted. Round One Interviews: week commencing 8 December Round Two Interviews: week commencing 15 December Handover Days: early to mid January 2026 We believe that representation matters; diversity of identity, of perspective and of lived experience enriches our work and our lives. We recognise that the Donmar and the wider theatre industry is not representative of contemporary society in terms of workforce, artists and audience. We particularly encourage applications from those who are currently under represented both at the Donmar and more widely in the industry, and specifically from D/deaf or disabled, or neurodivergent applicants and applicants who experience barriers and inequity due to ethnicity, gender reassignment and/or socio economic background. Duties and Responsibilities Building Management Managing a shift based work pattern between yourself and the Facilities Coordinator to provide minimum x1 on site coverage between 8.30am - 7pm Monday - Friday (excluding public holidays). Primary Keyholder of both premises, opening/closing Dryden Street offices daily, opening/closing Earlham Street theatre outside of normal operating hours as required for contractor access. On the on call list for out of hours issues with both buildings (Intruder alarm & Fire alarm - externally monitored) plus in hours (9am - 11pm Monday - Saturday) emergency calls from staff as needed. Supported by the Facilities Coordinator, covering occasional out of hours work as the need arises to keep the buildings functioning, both for scheduled and emergency works. Managing the cleaning and general maintenance contractors and ensuring that exceptional housekeeping and cleaning standards are maintained across both sites at all times. Working closely with the Facilities Coordinator, the Company Stage Manager, and freelance stage management to organise and welcome companies into the building and provide solutions for any facilities or buildings issues that come up. Working closely with the Front of House & Production teams to maintain all aspects of the theatre building to a high level of operation. Stakeholder Management Liaising with a variety of contractors, freelancers and internal staff to ensure all planned and unplanned maintenance is delivered to high standard and in a timely fashion. Managing all relationships with regular contractors with emphasis on excellent communication and welcoming them into the buildings. Including but not exclusive to maintenance teams, cleaning and waste removal, external IT support, pest control and statutory inspections. Fostering an excellent relationship with rental tenants - both of Donmar office space and the Donmar apartment. Being a point of contact on all questions and issues that arise. Working closely with the producing team to manage the short term let of the apartment. Line managing the Facilities Coordinator and continuing their professional development at the Donmar. Supporting them through their daily tasks and longer term projects as needed. Health & Safety, Security and Training Work closely with the Director of Technical and Production and external consultants/contractors to ensure the Health & Safety and Security compliance requirements of both buildings are met, including leading regular audits and inspections and carrying out/organising improvements across departments. Supporting all departments with their Health & Safety and Security responsibilities and understanding, promoting and upholding good working practices. Promote an open and positive Health & Safety culture across the company. With the support of the Head of HR, DTP and departmental HoDs, to book track and manage all mandatory training for job roles across the organisation, with particular focus on the Production and Front of House teams. Managing and maintaining our internal H&S tracking software (Blue Lemon) and leading the relationship with our external H&S consultants (RB Health & Safety). Project and Systems Management Being the first point of contact for all departments in the company on any issues that might arise with facilities or IT. Supporting all colleagues to be able to carry out their roles and providing solutions and guidance as needed. Overseeing the management of the Donmar room booking software and meeting the ever shifting needs of a busy company - troubleshooting and getting ahead of scheduling issues within the office and promoting excellent communication between departments and freelancers alike. Alongside the GM Co ordinator & Facilities Coordinator, manage all internal onboarding and off boarding of salaried staff. Ensuring all organisational systems, documents and paperwork are kept up to date and shared with the appropriate people to promote knowledge and information sharing across the organisation. Budget holding for both buildings including tracking and forecasting all maintenance, repairs and contracts for operations and facilities. Project managing improvements to building operations and facilities. Identify and make recommendations for capital investment and support major projects as appropriate. Sustainability To work with the Director of Technical & Production and Senior Producer to develop, adapt and champion the Donmar's Sustainability strategy, in line with the Theatre Green Book 2.0, with particular focus on sustainable buildings and operations. Support and where appropriate take the lead on ongoing efforts to decrease the carbon consumption of the Donmar's premises and operations. Be responsible for tracking progress against agreed KPIs and occasionally providing short written reports. To chair the Donmar's Environmental Action Group. This is not an exhaustive list of duties and we may, at any time, allocate other tasks which are of a similar nature or level. Person Specification Essential Substantial experience in a management related role, demonstrating evidence based decision making and professional learnings. This role may suit someone with a background in Stage Management, Technical Management or Front of House Management. Understanding of theatre operations, processes, and roles - or experience working within a similar creative live performance environment. Experience in line management. Experience in managing external suppliers, contractors or freelancers. Experience writing, reviewing and managing process related documentation, risk assessments and other pertinent documents. Experience of supporting the delivery of organisational strategy, through clear and effective planning and reporting. Experience of managing aspects of Health & Safety in a professional environment and an understanding of related legislation. Computer literate, with the ability to learn and provide basic coaching on new IT systems and software, making the most of their capabilities. Ability to contribute to building, and effectively managing an operational budget. Excellent communication skills across all mediums (in person, phone, email and paperwork). Exceptional organisational skills; able to prioritise effectively, work under pressure, and adapt to new situations. Practical problem solver with a can do attitude and keen attention to detail. Calm and level headed, especially when faced with business critical challenges. Prioritising, organising & communicating solutions to relevant parties in a timely manner. Proactive collaborator, communicator and negotiator. Able to build strong working relationships both internally and externally in order to anticipate and meet needs and challenges ahead of time. Ability to prioritise an ever shifting workload with positivity, flexibility, tact and diplomacy to ensure both buildings run smoothly and safely even when new challenges appear. Desirable IOSH qualification. Experience of managing Health & Safety in a professional technical, live performance environment. Experience of planning and managing training and professional development. A functional understanding of IT systems and basic networking. . click apply for full job details
Director, Product Management - AI
Aris Global LLC Wolverhampton, Staffordshire
Select how often (in days) to receive an alert: Director, Product Management - AI Date: Aug 21, 2025 Company: ArisGlobal Company Description ArisGlobal proudly boasts offices in Boston, Croatia, Slovenia, India, China, and Japan. Our global presence is clear, and we are growing faster than ever. At ArisGlobal, we are distinguished by the high caliber of our team and by our passion for creativity and innovation. We pride ourselves on our welcoming and supportive corporate culture, which is inclusive of all Team Members. Our challenging projects are complemented by flexible work locations and competitive salaries. Position Summary ArisGlobal is looking for a strong product leader to join the NavaX team to help scale our AI-enabled platform and drive strategic execution across customer, market, and cross-functional initiatives. We are seeking a skilled and motivated individual who will support the General Manager of NavaX in delivering measurable ROI through targeted growth programmes, customer engagement strategies, and operational enablement across GenAI capabilities. NavaX is entering a critical growth phase, scaling its AI capabilities across global markets and delivering transformative value to life sciences customers. This role is designed for someone who is immersed in the pace and potential of AI developments and thrives in execution - ensuring that cross-functional teams are aligned and delivering against performance goals, while representing NavaX in selected customer and industry engagements. The individual will report to the General Manager, NavaX. Responsibilities Drive strategic execution across NavaX's AI-enabled product portfolio, ensuring alignment with measurable customer outcomes. Coordinate cross-functional delivery efforts, ensuring operational momentum across product, engineering, delivery, and commercial teams. Develop and implement growth programmes that support NavaX's scaling ambition. Lead the design and execution of customer engagement strategies, including forums, feedback loops, and strategic artefacts. Represent NavaX in selected customer, partner, and industry engagements. Support strategic planning and prioritisation by contributing to roadmap heuristics, market sequencing, and execution frameworks. Champion operational excellence by identifying and resolving cross-functional delivery gaps, risks, and dependencies. Track competitive landscape and industry trends to inform strategic pivots and maintain product differentiation. Communicate NavaX's product strategy and execution priorities across internal and external audiences. Your Experience Bachelor's degree in a technical field such as Computer Science, Engineering, or Data Science; advanced degree (MBA or MSc) preferred. 12+ years of relevant experience, including 5+ years in product leadership roles with a focus on AI technologies and data-driven platforms. Proven success in delivering AI-enabled products or platforms, ideally within regulated or enterprise environments. Strong understanding of GenAI, LLMs, and emerging AI architectures, with the ability to translate technical capabilities into business impact. Demonstrated ability to lead cross-functional execution across product, engineering, delivery, and commercial teams. Experience in customer-facing roles, including strategic engagements, forums, and market representation. Excellent communication and stakeholder management skills, with the ability to influence across functions and levels. Familiarity with agile development methodologies and iterative product delivery cycles. ArisGlobal is headquartered in Boston, Massachusetts with offices located in more than 9 countries around the world. Please check out our website/LinkedIn to find out more information about the organization and other available positions. ArisGlobal is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
Nov 18, 2025
Full time
Select how often (in days) to receive an alert: Director, Product Management - AI Date: Aug 21, 2025 Company: ArisGlobal Company Description ArisGlobal proudly boasts offices in Boston, Croatia, Slovenia, India, China, and Japan. Our global presence is clear, and we are growing faster than ever. At ArisGlobal, we are distinguished by the high caliber of our team and by our passion for creativity and innovation. We pride ourselves on our welcoming and supportive corporate culture, which is inclusive of all Team Members. Our challenging projects are complemented by flexible work locations and competitive salaries. Position Summary ArisGlobal is looking for a strong product leader to join the NavaX team to help scale our AI-enabled platform and drive strategic execution across customer, market, and cross-functional initiatives. We are seeking a skilled and motivated individual who will support the General Manager of NavaX in delivering measurable ROI through targeted growth programmes, customer engagement strategies, and operational enablement across GenAI capabilities. NavaX is entering a critical growth phase, scaling its AI capabilities across global markets and delivering transformative value to life sciences customers. This role is designed for someone who is immersed in the pace and potential of AI developments and thrives in execution - ensuring that cross-functional teams are aligned and delivering against performance goals, while representing NavaX in selected customer and industry engagements. The individual will report to the General Manager, NavaX. Responsibilities Drive strategic execution across NavaX's AI-enabled product portfolio, ensuring alignment with measurable customer outcomes. Coordinate cross-functional delivery efforts, ensuring operational momentum across product, engineering, delivery, and commercial teams. Develop and implement growth programmes that support NavaX's scaling ambition. Lead the design and execution of customer engagement strategies, including forums, feedback loops, and strategic artefacts. Represent NavaX in selected customer, partner, and industry engagements. Support strategic planning and prioritisation by contributing to roadmap heuristics, market sequencing, and execution frameworks. Champion operational excellence by identifying and resolving cross-functional delivery gaps, risks, and dependencies. Track competitive landscape and industry trends to inform strategic pivots and maintain product differentiation. Communicate NavaX's product strategy and execution priorities across internal and external audiences. Your Experience Bachelor's degree in a technical field such as Computer Science, Engineering, or Data Science; advanced degree (MBA or MSc) preferred. 12+ years of relevant experience, including 5+ years in product leadership roles with a focus on AI technologies and data-driven platforms. Proven success in delivering AI-enabled products or platforms, ideally within regulated or enterprise environments. Strong understanding of GenAI, LLMs, and emerging AI architectures, with the ability to translate technical capabilities into business impact. Demonstrated ability to lead cross-functional execution across product, engineering, delivery, and commercial teams. Experience in customer-facing roles, including strategic engagements, forums, and market representation. Excellent communication and stakeholder management skills, with the ability to influence across functions and levels. Familiarity with agile development methodologies and iterative product delivery cycles. ArisGlobal is headquartered in Boston, Massachusetts with offices located in more than 9 countries around the world. Please check out our website/LinkedIn to find out more information about the organization and other available positions. ArisGlobal is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
Boston Consulting Group
Manager - Platinion - Tech Commodity Trading
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do We are seeking a Manager with IT Consulting and tech experience in Commodity Trading to join our team and lead transformational initiatives in the evolving energy markets. This role offers the opportunity to work at the intersection of business, technology, and trading operations, advising leading utilities, IOCs, merchant traders, renewables developers and owners, small digital start-up traders and other market participants on how to optimize, modernize and transform their IT landscapes. The successful candidate will play a pivotal role in shaping and delivering end-to-end IT solutions - from classical ETRM implementations to modern cloud-based data-centric platforms, real-time risk management solutions, and innovative digital and AI solutions for energy trading organisations. You will lead client engagements, manage cross-functional teams, and act as a trusted advisor to senior stakeholders, helping them navigate regulatory requirements, embrace new technologies, and build the trading capabilities of the future. As a Manager, you will work closely with our client's leadership teams to unlock additional value from asset-backed trading, origination and prop trading, to build new or improved trading capabilities and solutions and/or solve their modernisation and digitalization problems. You will help to understand their key challenges, define tech visions and IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. Besides giving direction on the functional, execution and management of the project, you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients, you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with strong IT Consulting experience with exposure to the Commodity Trading Domain. Specifically, we are looking for expertise in the following areas: 10-15 years of professional experience since graduation, with a solid track record in IT consulting and project delivery. Significant exposure to Energy Trading IT landscapes, with hands-on experience in Energy Trading and Risk Management (ETRM) systems, short-term trading, market access, or related data-centric platforms. Prior work with international energy companies, and/or specialized commodity trading firms highly desirable. Bachelor's degree as a minimum requirement in a STEM related subject area. Computer Science Degree preferred Additional certifications in energy trading, risk management, or IT consulting (e.g., PRINCE2, PMP, Agile, Cloud certifications) are a plus. Energy Trading IT Systems & Platforms: Hands-on experience with ETRM systems (e.g., Endur, Allegro, Aspect, Openlink, or similar), including trade capture, risk management, control and reporting, settlement, and regulatory reporting (REMIT, EMIR). Knowledge of Nomination and Scheduling systems, including interaction with Transmission System Operators (TSOs) for power and gas. Familiarity with Short-Term Trading systems supporting day-ahead, intraday, and balancing markets, ideally with exposure to algorithmic/automated trading solutions. Understanding of Market Access platforms (OTC, exchange, broker integration) and trading certificates/licensing requirements. Experience with Market Data Management platforms (price curves, weather/meteorological data, analytics) and integration with downstream systems. Exposure to Finance and Controlling systems used in trading operations (billing, settlement, accounting, cost/controlling). Energy Trading Value Chain & Processes: Knowledge of the end-to-end trade lifecycle, including portfolio management, deal negotiation, trade capture, confirmation, physical and financial settlement, and risk management. Understanding of portfolio optimization and forecasting models (short-, mid-, and long-term horizons). Experience working with valuation and risk frameworks (e.g., Value-at-Risk (VaR), credit risk management, P&L scenarios). Technology & Transformation Skills: Experience delivering digital and cloud-based solutions for trading landscapes (Azure, AWS, or similar). Familiarity with Lean ETRM concepts and modular IT landscapes (e.g., microservices, APIs, containerized solutions). Strong background in data platforms, analytics, and integration for trading use cases (real-time data feeds, pricing, forecasting, optimization). Knowledge of automation and algorithmic trading capabilities in the context of power and gas trading. Domain Experience: Practical experience in Energy Trading markets (ideally power and gas but oil/LNG knowledge also helpful, with exposure to renewables integration). Familiarity with products, deal types, and counterparties across OTC and exchange markets (e.g., forwards, futures, options, swaps, day-ahead, intraday, structured products, PPAs). Understanding of regulatory requirements and compliance in European or global energy trading markets. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 18, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do We are seeking a Manager with IT Consulting and tech experience in Commodity Trading to join our team and lead transformational initiatives in the evolving energy markets. This role offers the opportunity to work at the intersection of business, technology, and trading operations, advising leading utilities, IOCs, merchant traders, renewables developers and owners, small digital start-up traders and other market participants on how to optimize, modernize and transform their IT landscapes. The successful candidate will play a pivotal role in shaping and delivering end-to-end IT solutions - from classical ETRM implementations to modern cloud-based data-centric platforms, real-time risk management solutions, and innovative digital and AI solutions for energy trading organisations. You will lead client engagements, manage cross-functional teams, and act as a trusted advisor to senior stakeholders, helping them navigate regulatory requirements, embrace new technologies, and build the trading capabilities of the future. As a Manager, you will work closely with our client's leadership teams to unlock additional value from asset-backed trading, origination and prop trading, to build new or improved trading capabilities and solutions and/or solve their modernisation and digitalization problems. You will help to understand their key challenges, define tech visions and IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. Besides giving direction on the functional, execution and management of the project, you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients, you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with strong IT Consulting experience with exposure to the Commodity Trading Domain. Specifically, we are looking for expertise in the following areas: 10-15 years of professional experience since graduation, with a solid track record in IT consulting and project delivery. Significant exposure to Energy Trading IT landscapes, with hands-on experience in Energy Trading and Risk Management (ETRM) systems, short-term trading, market access, or related data-centric platforms. Prior work with international energy companies, and/or specialized commodity trading firms highly desirable. Bachelor's degree as a minimum requirement in a STEM related subject area. Computer Science Degree preferred Additional certifications in energy trading, risk management, or IT consulting (e.g., PRINCE2, PMP, Agile, Cloud certifications) are a plus. Energy Trading IT Systems & Platforms: Hands-on experience with ETRM systems (e.g., Endur, Allegro, Aspect, Openlink, or similar), including trade capture, risk management, control and reporting, settlement, and regulatory reporting (REMIT, EMIR). Knowledge of Nomination and Scheduling systems, including interaction with Transmission System Operators (TSOs) for power and gas. Familiarity with Short-Term Trading systems supporting day-ahead, intraday, and balancing markets, ideally with exposure to algorithmic/automated trading solutions. Understanding of Market Access platforms (OTC, exchange, broker integration) and trading certificates/licensing requirements. Experience with Market Data Management platforms (price curves, weather/meteorological data, analytics) and integration with downstream systems. Exposure to Finance and Controlling systems used in trading operations (billing, settlement, accounting, cost/controlling). Energy Trading Value Chain & Processes: Knowledge of the end-to-end trade lifecycle, including portfolio management, deal negotiation, trade capture, confirmation, physical and financial settlement, and risk management. Understanding of portfolio optimization and forecasting models (short-, mid-, and long-term horizons). Experience working with valuation and risk frameworks (e.g., Value-at-Risk (VaR), credit risk management, P&L scenarios). Technology & Transformation Skills: Experience delivering digital and cloud-based solutions for trading landscapes (Azure, AWS, or similar). Familiarity with Lean ETRM concepts and modular IT landscapes (e.g., microservices, APIs, containerized solutions). Strong background in data platforms, analytics, and integration for trading use cases (real-time data feeds, pricing, forecasting, optimization). Knowledge of automation and algorithmic trading capabilities in the context of power and gas trading. Domain Experience: Practical experience in Energy Trading markets (ideally power and gas but oil/LNG knowledge also helpful, with exposure to renewables integration). Familiarity with products, deal types, and counterparties across OTC and exchange markets (e.g., forwards, futures, options, swaps, day-ahead, intraday, structured products, PPAs). Understanding of regulatory requirements and compliance in European or global energy trading markets. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Boston Consulting Group
Manager - Platinion- Public Sector - Oracle HCM
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do We are looking for a Manager with experience in delivering technology transformation programmes, particularly within the UK public sector (NHS, Government, MOD, MOJ, Local or Central Government). You will bring hands-on expertise in systems implementation, functional and technical design, testing, and data migration, with a focus on Oracle Cloud HCM modules such as Core HR, Payroll, Talent Management, Recruiting as well as Oracle ME and other relevant foundational technologies and frameworks. The role will enable you to be part of a team driving meaningful change across the UK public sector. As part of our Public Sector Transformation team, you'll work at the intersection of strategy, technology, and impact - helping to deliver mission-critical programmes that shape the future of services like healthcare, central government, and beyond. You'll be solving complex challenges, from leading Oracle HCM transformations to managing complex data migrations, systems testing or managing full-scale implementations - you'll tackle the challenges that matter. Working alongside passionate experts and forward-thinking public sector leaders, you'll help design the digital foundations of tomorrow's healthcare, government, and public sector services. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. At times you will also be expected to work on projects outside of the Oracle domain. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with experience of working in the consulting industry to join us. You will typically have: • 10 - 15 years' experience in IT Programme management, system delivery, testing, data migration and technology transformation programmes, particularly within the UK public sector (NHS, Government , MOD, MOJ, Local Gov, or Central Government) • Previous Consulting experience is a must (focused on technology, digital initiatives, large-scale transformations) • You will bring hands-on expertise in systems implementation, testing, and data migration, with a focus on Oracle HCM modules such as Core HR, Payroll, Talent Management and Recruiting • You will bring hands-on expertise in leading large-scale systems implementation from a functional and technical perspective, incl. requirements engineering, testing, and data migration, with a focus on Oracle HCM modules • Familiarity with technological foundation of Oracle Cloud / Fusion HCM as well as adjacent relevant technologies such as Oracle DWH and Oracle ME • Ability to manage full programme lifecycles - planning, governance, risk, and stakeholder engagement • Skilled at presenting to C-Level and senior public sector stakeholders. • Confident leading cross-functional teams and managing vendor relationships. • Comfortable navigating public sector frameworks, governance, and assurance. • Experience running workshops, defining solution architectures, and managing programme documentation. • Experience of mentoring and managing teams, contributing to practice development, and supporting business development. • Strong understanding of public sector delivery frameworks, especially in NHS or central government. • Excellent communication and client-facing skills. • Willingness to travel within the UK. • A University degree with above average academic performance in a Computer Science or IT related degree. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 18, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do We are looking for a Manager with experience in delivering technology transformation programmes, particularly within the UK public sector (NHS, Government, MOD, MOJ, Local or Central Government). You will bring hands-on expertise in systems implementation, functional and technical design, testing, and data migration, with a focus on Oracle Cloud HCM modules such as Core HR, Payroll, Talent Management, Recruiting as well as Oracle ME and other relevant foundational technologies and frameworks. The role will enable you to be part of a team driving meaningful change across the UK public sector. As part of our Public Sector Transformation team, you'll work at the intersection of strategy, technology, and impact - helping to deliver mission-critical programmes that shape the future of services like healthcare, central government, and beyond. You'll be solving complex challenges, from leading Oracle HCM transformations to managing complex data migrations, systems testing or managing full-scale implementations - you'll tackle the challenges that matter. Working alongside passionate experts and forward-thinking public sector leaders, you'll help design the digital foundations of tomorrow's healthcare, government, and public sector services. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. At times you will also be expected to work on projects outside of the Oracle domain. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with experience of working in the consulting industry to join us. You will typically have: • 10 - 15 years' experience in IT Programme management, system delivery, testing, data migration and technology transformation programmes, particularly within the UK public sector (NHS, Government , MOD, MOJ, Local Gov, or Central Government) • Previous Consulting experience is a must (focused on technology, digital initiatives, large-scale transformations) • You will bring hands-on expertise in systems implementation, testing, and data migration, with a focus on Oracle HCM modules such as Core HR, Payroll, Talent Management and Recruiting • You will bring hands-on expertise in leading large-scale systems implementation from a functional and technical perspective, incl. requirements engineering, testing, and data migration, with a focus on Oracle HCM modules • Familiarity with technological foundation of Oracle Cloud / Fusion HCM as well as adjacent relevant technologies such as Oracle DWH and Oracle ME • Ability to manage full programme lifecycles - planning, governance, risk, and stakeholder engagement • Skilled at presenting to C-Level and senior public sector stakeholders. • Confident leading cross-functional teams and managing vendor relationships. • Comfortable navigating public sector frameworks, governance, and assurance. • Experience running workshops, defining solution architectures, and managing programme documentation. • Experience of mentoring and managing teams, contributing to practice development, and supporting business development. • Strong understanding of public sector delivery frameworks, especially in NHS or central government. • Excellent communication and client-facing skills. • Willingness to travel within the UK. • A University degree with above average academic performance in a Computer Science or IT related degree. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Data Science Manager (Applied AI)
Trustpilot, Inc.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! From reviews to user behaviours to internal systems, at Trustpilot we truly have big data. And, in our Applied AI team, we are leveraging AI and ML to transform data into value, drive product innovation, improve user experience, enrich Trustpilot's data ecosystem and enhance business growth. We are seeking a Data Science Manager to join our Applied AI team, to help us in our mission. We are seeking a candidate with a proven track record in managing and developing a team of Data Scientists specializing in Applied AI, across junior, mid-level, and senior roles. The ideal candidate will also possess hands on experience throughout the entire ML modeling lifecycle, from initial concept to production deployment. You will collaborate with cross functional teams in product management, UX, data analytics, and engineering across various product contexts. This role involves managing the delivery and maintenance of highly impactful, innovative AI/ML solutions at scale. To effectively fulfil this role, you will have an extensive technical background and several years of experience as a Data Scientist / Applied AI Scientist before transitioning into the leadership track. You are a lifelong learner - across technology, leadership, and ways of working - and you stay up to date with industry standards and best practices. You believe that diversity in teams leads to improved collaboration and promotes a culture of continuous feedback and learning. What you'll be doing: You will line manage a small team of Data Scientists Manage the delivery of multiple Applied AI projects and balance delivery with Applied AI best practices and standardization Collaborate closely with cross functional teams including product management, UX, data analytics, engineering, across multiple product contexts You are able to engage effectively with both technical and non technical stakeholders, translating product/business requirements into Applied AI deliverables, and occasionally contribute to hands on delivery Prioritize and shape Applied AI (AAI) deliverables across product innovation, maintenance, research, and foundational efforts, considering the roadmaps and needs of multiple product teams, the Applied AI Center of Excellence (COE), and DataOps/MLOps requirements and efforts Using your existing knowledge of NLP, topic modelling, recommendation, classification and generative AI, you will identify opportunities to improve our existing AI models Leveraging your extensive experience in model deployment and maintenance, and collaborating with the MLOps team to identify opportunities for improvements in deployment practices, standardize processes, and minimize the manual effort associated with model maintenance Promote a culture of collaboration, accountability, technical excellence, innovation, and high performance Attract, engage, and retain Applied AI Scientists, supporting their growth Ensure teams have high technical proficiency and aim for quality Manage and mitigate high risk elements of major initiatives, ensuring alignment and transparency with cross functional stakeholders Enable other functions to perform at their best through effective, enduring partnerships Who you are: Extensive experience as a Data Scientist / Applied AI Scientist before transitioning into the leadership track in the technology sector or in a technical consultancy Solid experience in leading a team of Data Scientists, prioritising work, setting objectives, and personal development in the technology sector or in a technical consultancy Ability to use data and metrics to inform decisions, effect change, and align Applied AI efforts with business/product goals Extensive stakeholder management experience with a focus on working with the wider business and the ability to create alignment across teams Great communication skills - both with technical and non technical stakeholders An aspiration to contribute to the future of Trustpilot, and the ability to make crucial technical decisions, in a pragmatic way Experience with analytical and quantitative problem solving using advanced statistical techniques, ML and generative AI methods for online content, e.g. sentiment from text, sequence analysis, forecasting and trend analysis Experience in building and deploying reproducible, production ready AI/ML models at scale, coupled with solid data engineering skills Prior knowledge of NLP and Generative AI is essential Experience in working with large datasets from tech platforms, e commerce, or SaaS products. Experience in use of behavioural data and AI/ML methods to develop intelligent data driven product features Experience in Python, R & SQL for data manipulation, modelling and scripting Experience with cloud services, such as AWS, or Google Cloud for scalable AI/ML development and deployment and knowledge of data pipelining (e.g. via Airflow) A minimum BA/BSc degree in Statistics, Mathematics, Physics, Computer Science or related quantitative degree. Masters/PhD What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle to work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast track your career with our tailored development programs designed to support growth at whatever stage of your career About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Nov 18, 2025
Full time
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! From reviews to user behaviours to internal systems, at Trustpilot we truly have big data. And, in our Applied AI team, we are leveraging AI and ML to transform data into value, drive product innovation, improve user experience, enrich Trustpilot's data ecosystem and enhance business growth. We are seeking a Data Science Manager to join our Applied AI team, to help us in our mission. We are seeking a candidate with a proven track record in managing and developing a team of Data Scientists specializing in Applied AI, across junior, mid-level, and senior roles. The ideal candidate will also possess hands on experience throughout the entire ML modeling lifecycle, from initial concept to production deployment. You will collaborate with cross functional teams in product management, UX, data analytics, and engineering across various product contexts. This role involves managing the delivery and maintenance of highly impactful, innovative AI/ML solutions at scale. To effectively fulfil this role, you will have an extensive technical background and several years of experience as a Data Scientist / Applied AI Scientist before transitioning into the leadership track. You are a lifelong learner - across technology, leadership, and ways of working - and you stay up to date with industry standards and best practices. You believe that diversity in teams leads to improved collaboration and promotes a culture of continuous feedback and learning. What you'll be doing: You will line manage a small team of Data Scientists Manage the delivery of multiple Applied AI projects and balance delivery with Applied AI best practices and standardization Collaborate closely with cross functional teams including product management, UX, data analytics, engineering, across multiple product contexts You are able to engage effectively with both technical and non technical stakeholders, translating product/business requirements into Applied AI deliverables, and occasionally contribute to hands on delivery Prioritize and shape Applied AI (AAI) deliverables across product innovation, maintenance, research, and foundational efforts, considering the roadmaps and needs of multiple product teams, the Applied AI Center of Excellence (COE), and DataOps/MLOps requirements and efforts Using your existing knowledge of NLP, topic modelling, recommendation, classification and generative AI, you will identify opportunities to improve our existing AI models Leveraging your extensive experience in model deployment and maintenance, and collaborating with the MLOps team to identify opportunities for improvements in deployment practices, standardize processes, and minimize the manual effort associated with model maintenance Promote a culture of collaboration, accountability, technical excellence, innovation, and high performance Attract, engage, and retain Applied AI Scientists, supporting their growth Ensure teams have high technical proficiency and aim for quality Manage and mitigate high risk elements of major initiatives, ensuring alignment and transparency with cross functional stakeholders Enable other functions to perform at their best through effective, enduring partnerships Who you are: Extensive experience as a Data Scientist / Applied AI Scientist before transitioning into the leadership track in the technology sector or in a technical consultancy Solid experience in leading a team of Data Scientists, prioritising work, setting objectives, and personal development in the technology sector or in a technical consultancy Ability to use data and metrics to inform decisions, effect change, and align Applied AI efforts with business/product goals Extensive stakeholder management experience with a focus on working with the wider business and the ability to create alignment across teams Great communication skills - both with technical and non technical stakeholders An aspiration to contribute to the future of Trustpilot, and the ability to make crucial technical decisions, in a pragmatic way Experience with analytical and quantitative problem solving using advanced statistical techniques, ML and generative AI methods for online content, e.g. sentiment from text, sequence analysis, forecasting and trend analysis Experience in building and deploying reproducible, production ready AI/ML models at scale, coupled with solid data engineering skills Prior knowledge of NLP and Generative AI is essential Experience in working with large datasets from tech platforms, e commerce, or SaaS products. Experience in use of behavioural data and AI/ML methods to develop intelligent data driven product features Experience in Python, R & SQL for data manipulation, modelling and scripting Experience with cloud services, such as AWS, or Google Cloud for scalable AI/ML development and deployment and knowledge of data pipelining (e.g. via Airflow) A minimum BA/BSc degree in Statistics, Mathematics, Physics, Computer Science or related quantitative degree. Masters/PhD What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle to work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast track your career with our tailored development programs designed to support growth at whatever stage of your career About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Boston Consulting Group
Facilities & Operations Senior Manager
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The purpose of this newly created role in the LAB Operations Team is to create a 'great place to work' for our London employees and visiting clients to our office. The London office is a flagship office in our LAB (London, Amsterdam, Brussels) system, being the largest office, and the focus needs to be on creating and maintaining a 'hub' and thriving center, not only for our London-based employees but also for visiting employees from Amsterdam and Brussels; a destination place to work. The Facilities & Operations Senior Manager will be responsible for leading the delivery and optimization of a portfolio of best-in-class services and facilities at the local level, that cater for local requirements, and ensure parity with other LAB offices, creating a high-quality experience for the system as whole and encouraging inter-LAB mobility. You will work closely both with the Office Leader for London and local HR & Operations leadership, to support the delivery of their local goals for the office environment, and employee experience, the LAB Operations Senior Director and the rest of the LAB Operations Leadership Team, to deliver LAB-wide projects and improvements for the benefit of all offices. Your responsibilities will include: Leadership of the day-to-day Operations for our London office Lead and execute the delivery of all local services and facilities, including Reception, Catering, Cleaning, M&E, Logistics Oversee in-house teams, all London vendor contracts and on-site vendor teams, day-to-day, ensuring SLAs and KPIs are adhered to and the highest levels of service delivery, coaching where required to improve performance Continuously look to improve the local office environment, local services and facilities, and employee / visiting client experiences - work in partnership with the Director, Operational Excellence on local/LAB-wide operational improvements. Exercise sound commercial judgment and effectively track and manage all services within agreed Opex budgets, also local Capex project budgets - liaising with and conducting regular budget reconciliation meetings with local and LAB-Finance teams where required. Manage communications and engagement with the Landlord and respective teams, to ensure a strong and collaborative relationship. Health & Safety (HSE) and Compliance HS&E lead and responsible person on-site (internal mandatory training, risk assessment, DSE's, Accident and near miss investigation) as supported by H&S consultants and Compliance / Auditing. Active member of the Incident Response Team, regularly updating IRT documentation and organizing the bi-annual table-top exercises, to ensure systems and processes are robust and well maintained. Ensure regulatory and compliance systems and processes are maintained in line with change to regulatory requirements, and BCG policy. FOH/Events & Meetings Management Oversee the delivery of front of house / reception services to a high standard for all visitors and employees. Execute the delivery of all events and meetings within the London office, including working closely with internal stakeholders, the building reception to ensure a seamless visitor journey for guests, and IT/AV to ensure a good experience of technology. Work in partnership with the Director, Employee & Client Services, and team, to ensure a world-class FOH experience, consistent with LAB-wide standards, and high-quality events and meeting services for our employees and clients (on-site / off-site). Management and Leadership of London Operations Team Develop and inspire a high performing team of local resources / vendor personnel and grow that capability, as required, either with BCG or vendor resources, to meet the demands of the site. Define clear roles and responsibilities within the operations team ensuring accountability and ownership and good cross-team working, also partnership with other local BST teams, i.e., IT/AV and HR. Participate in onboarding and induction of new joiners to BCG, completing office tours and presentations As a key member of the LAB Leadership Team, build strong relationships with your peers, contribute actively and with a positive mind-set to any LAB-wide activities, discussions and initiatives, to ensure their success. Partner with your local Amsterdam and Brussels Workplace Operations Manager counterparts, to understand their needs and provide strategic Operations solutions across all LAB offices. Project Management Ownership and delivery of business improvement projects and office programs, across London, i.e., business continuity planning, incident response, and contribution to large-scale office programs across LAB, when required, i.e., roll-out of new technologies across all 3 sites. Data Reporting & Analysis Effective tracking of key operational metrics related to London, i.e., local attendance, space utilization, etc. that affords local leadership a detailed view of their real estate investments; space utilization, employee behaviors, and allows for the aggregation of data to a LAB level for a management dashboard. What You'll Bring 8+ years' experience working in an operational / service delivery leadership role in-house in an organization Experience working in a fast-paced professional service firm environment Extensive technical knowledge in a range of building services disciplines across facilities or estate management, with experience of managing both in-house teams and out-sourced providers Extensive knowledge of HS&E obligations, and experience in all practical aspects of deploying HS&E compliance Good with data; ability to analyze and interpret both technical and financial information Excellent English skills (verbal and written communication) Excellent communication and presentation skills; confident user of the Microsoft Office Suite Ability to influence senior stakeholders with reason and logic University degree preferred Event management and client-experience related projects preferred Given the nature of the role, a typical week will require four days in the office as a minimum. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 18, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The purpose of this newly created role in the LAB Operations Team is to create a 'great place to work' for our London employees and visiting clients to our office. The London office is a flagship office in our LAB (London, Amsterdam, Brussels) system, being the largest office, and the focus needs to be on creating and maintaining a 'hub' and thriving center, not only for our London-based employees but also for visiting employees from Amsterdam and Brussels; a destination place to work. The Facilities & Operations Senior Manager will be responsible for leading the delivery and optimization of a portfolio of best-in-class services and facilities at the local level, that cater for local requirements, and ensure parity with other LAB offices, creating a high-quality experience for the system as whole and encouraging inter-LAB mobility. You will work closely both with the Office Leader for London and local HR & Operations leadership, to support the delivery of their local goals for the office environment, and employee experience, the LAB Operations Senior Director and the rest of the LAB Operations Leadership Team, to deliver LAB-wide projects and improvements for the benefit of all offices. Your responsibilities will include: Leadership of the day-to-day Operations for our London office Lead and execute the delivery of all local services and facilities, including Reception, Catering, Cleaning, M&E, Logistics Oversee in-house teams, all London vendor contracts and on-site vendor teams, day-to-day, ensuring SLAs and KPIs are adhered to and the highest levels of service delivery, coaching where required to improve performance Continuously look to improve the local office environment, local services and facilities, and employee / visiting client experiences - work in partnership with the Director, Operational Excellence on local/LAB-wide operational improvements. Exercise sound commercial judgment and effectively track and manage all services within agreed Opex budgets, also local Capex project budgets - liaising with and conducting regular budget reconciliation meetings with local and LAB-Finance teams where required. Manage communications and engagement with the Landlord and respective teams, to ensure a strong and collaborative relationship. Health & Safety (HSE) and Compliance HS&E lead and responsible person on-site (internal mandatory training, risk assessment, DSE's, Accident and near miss investigation) as supported by H&S consultants and Compliance / Auditing. Active member of the Incident Response Team, regularly updating IRT documentation and organizing the bi-annual table-top exercises, to ensure systems and processes are robust and well maintained. Ensure regulatory and compliance systems and processes are maintained in line with change to regulatory requirements, and BCG policy. FOH/Events & Meetings Management Oversee the delivery of front of house / reception services to a high standard for all visitors and employees. Execute the delivery of all events and meetings within the London office, including working closely with internal stakeholders, the building reception to ensure a seamless visitor journey for guests, and IT/AV to ensure a good experience of technology. Work in partnership with the Director, Employee & Client Services, and team, to ensure a world-class FOH experience, consistent with LAB-wide standards, and high-quality events and meeting services for our employees and clients (on-site / off-site). Management and Leadership of London Operations Team Develop and inspire a high performing team of local resources / vendor personnel and grow that capability, as required, either with BCG or vendor resources, to meet the demands of the site. Define clear roles and responsibilities within the operations team ensuring accountability and ownership and good cross-team working, also partnership with other local BST teams, i.e., IT/AV and HR. Participate in onboarding and induction of new joiners to BCG, completing office tours and presentations As a key member of the LAB Leadership Team, build strong relationships with your peers, contribute actively and with a positive mind-set to any LAB-wide activities, discussions and initiatives, to ensure their success. Partner with your local Amsterdam and Brussels Workplace Operations Manager counterparts, to understand their needs and provide strategic Operations solutions across all LAB offices. Project Management Ownership and delivery of business improvement projects and office programs, across London, i.e., business continuity planning, incident response, and contribution to large-scale office programs across LAB, when required, i.e., roll-out of new technologies across all 3 sites. Data Reporting & Analysis Effective tracking of key operational metrics related to London, i.e., local attendance, space utilization, etc. that affords local leadership a detailed view of their real estate investments; space utilization, employee behaviors, and allows for the aggregation of data to a LAB level for a management dashboard. What You'll Bring 8+ years' experience working in an operational / service delivery leadership role in-house in an organization Experience working in a fast-paced professional service firm environment Extensive technical knowledge in a range of building services disciplines across facilities or estate management, with experience of managing both in-house teams and out-sourced providers Extensive knowledge of HS&E obligations, and experience in all practical aspects of deploying HS&E compliance Good with data; ability to analyze and interpret both technical and financial information Excellent English skills (verbal and written communication) Excellent communication and presentation skills; confident user of the Microsoft Office Suite Ability to influence senior stakeholders with reason and logic University degree preferred Event management and client-experience related projects preferred Given the nature of the role, a typical week will require four days in the office as a minimum. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Boston Consulting Group
Global IT GenAI Software Engineer Director & Chapter Lead
Boston Consulting Group
Locations : London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is transforming the way our people experience technology through the power of Generative AI. Ava, our IT Support GenAI chatbot, is live and serving over 40,000 BCG users globally, helping employees get IT help faster, smarter, and more intuitively than ever before. As the Global IT Software Engineer Director - GenAI, you will play a hands-on role in building upon Ava's success. You will design, develop, and deliver high-impact GenAI solutions that expand Ava's capabilities and reach. You will serve as the technical counterpart to the Product Owner, accountable for delivery speed, quality, and ensuring alignment between the technical roadmap and product vision. You'll work across teams to scale Ava's impact and apply emerging GenAI technologies to improve IT service experiences for BCG's global workforce. YOU'RE GOOD AT Taking ownership and driving complex technical solutions from design through delivery. Being hands-on with modern cloud and AI technologies, while maintaining focus on delivery quality and scalability. Collaborating effectively with product managers, engineers, and architecture teams to translate business goals into practical solutions. Balancing speed, quality, and technical depth, ensuring solutions are secure, maintainable, and aligned to roadmap priorities. Staying curious and adaptive, quickly learning new technologies and applying them to enterprise-scale challenges. What You'll Bring Full-stack engineering expertise with experience in cloud-native application development (AWS preferred). Hands-on experience in building and deploying Generative AI or LLM-based systems at scale. Proficiency in at least two programming languages such as Java, .NET, TypeScript, or Python, along with experience in modern frontend frameworks like React.js or Stencil. Deep understanding of authorization and authentication standards (OAuth) and secure-by-design development practices. Strong awareness of OWASP Top 10 and a proactive approach to identifying and mitigating security vulnerabilities during development. Experience designing and deploying Retrieval-Augmented Generation (RAG) pipelines, working with LLM APIs (AWS Bedrock, OpenAI, Azure OpenAI), and using frameworks like LangChain or LangGraph. Strong knowledge of SDLC principles, CI/CD pipelines, and modern engineering practices. Excellent communication and collaboration skills to partner across engineering, product, and governance teams. Bachelor's degree in computer science, engineering, or related field (or equivalent experience) Who You'll Work With You will be part of the IT & Business Platforms (ITBP) team, partnering closely with the Genie team (BCG's internal GenAI platform built on AWS), as well as the AI Center of Excellence (AI CoE), Responsible AI, and Security/Architecture teams. Together, you'll deliver scalable, secure, and innovative GenAI solutions that transform how BCG's global employees engage with technology. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 18, 2025
Full time
Locations : London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is transforming the way our people experience technology through the power of Generative AI. Ava, our IT Support GenAI chatbot, is live and serving over 40,000 BCG users globally, helping employees get IT help faster, smarter, and more intuitively than ever before. As the Global IT Software Engineer Director - GenAI, you will play a hands-on role in building upon Ava's success. You will design, develop, and deliver high-impact GenAI solutions that expand Ava's capabilities and reach. You will serve as the technical counterpart to the Product Owner, accountable for delivery speed, quality, and ensuring alignment between the technical roadmap and product vision. You'll work across teams to scale Ava's impact and apply emerging GenAI technologies to improve IT service experiences for BCG's global workforce. YOU'RE GOOD AT Taking ownership and driving complex technical solutions from design through delivery. Being hands-on with modern cloud and AI technologies, while maintaining focus on delivery quality and scalability. Collaborating effectively with product managers, engineers, and architecture teams to translate business goals into practical solutions. Balancing speed, quality, and technical depth, ensuring solutions are secure, maintainable, and aligned to roadmap priorities. Staying curious and adaptive, quickly learning new technologies and applying them to enterprise-scale challenges. What You'll Bring Full-stack engineering expertise with experience in cloud-native application development (AWS preferred). Hands-on experience in building and deploying Generative AI or LLM-based systems at scale. Proficiency in at least two programming languages such as Java, .NET, TypeScript, or Python, along with experience in modern frontend frameworks like React.js or Stencil. Deep understanding of authorization and authentication standards (OAuth) and secure-by-design development practices. Strong awareness of OWASP Top 10 and a proactive approach to identifying and mitigating security vulnerabilities during development. Experience designing and deploying Retrieval-Augmented Generation (RAG) pipelines, working with LLM APIs (AWS Bedrock, OpenAI, Azure OpenAI), and using frameworks like LangChain or LangGraph. Strong knowledge of SDLC principles, CI/CD pipelines, and modern engineering practices. Excellent communication and collaboration skills to partner across engineering, product, and governance teams. Bachelor's degree in computer science, engineering, or related field (or equivalent experience) Who You'll Work With You will be part of the IT & Business Platforms (ITBP) team, partnering closely with the Genie team (BCG's internal GenAI platform built on AWS), as well as the AI Center of Excellence (AI CoE), Responsible AI, and Security/Architecture teams. Together, you'll deliver scalable, secure, and innovative GenAI solutions that transform how BCG's global employees engage with technology. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Boston Consulting Group
Global UX Research Director & Chapter Lead
Boston Consulting Group
Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. The User Experience Center of Expertise (UX CoE), within Global Services (GS), provides corporate support to internal business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG. What You'll Do As a senior member of BCG's Global IT UX Center of Excellence (CoE) , you will lead and elevate user research across the firm's digital product ecosystem. Your mission is to define and execute a forward-looking UX research strategy that shapes the design of next-generation SaaS platforms, digital ecosystems, virtual assistants, websites, apps, and Agentic AI-driven solutions. By harnessing existing and emerging AI technologies, you will enhance the consulting lifecycle, improve productivity, and create a distinct competitive advantage for BCG and its clients. You are a creative, strategic, and hands-on Research Leader - passionate about crafting intuitive, impactful, and AI-augmented user experiences. Through a strong advocacy for user-centred design, you will balance innovation with practicality and measurable business impact. Working collaboratively with other UX Chapter Leads, you will define standards, frameworks, and guardrails that ensure consistency and excellence across all BCG digital products. In this senior leadership role, you will serve as both mentor and contributor. As a line manager, you will establish a future facing UX research practice, and guide our team of UX Researchers working within in Digital Product Teams, fostering their professional growth and ensuring alignment with BCG's digital and AI-first priorities. You'll keep your skills sharp and your leadership grounded in practice. Key Responsibilities UX Research Strategy & Vision: Define the research strategy that aligns user insights with business objectives and value creation. Champion user-centred design principles to drive innovation while balancing technical feasibility and strategic value.Define the shift to experience and journey-based research methods from singular products. Cross-Functional Collaboration: Partner closely with design, product, data science, and consulting teams to embed UX practices into GenAI solutions, ensuring alignment across product roadmaps and business goals. Innovative, Scalable Research : Develop and lead AI-powered research methodologies that address critical challenges such as trust, and scalability in digital products. Execution & Delivery : Drive discovery-to-deployment research initiatives, collaborating with senior stakeholders to deliver validated, actionable insights that guide MVPs and scalable product releases. Leadership & Mentorship: Establish research standards for AI-first digital products in partnership with UX Chapter Leads. Mentor and develop researchers, fostering a culture of innovation, experimentation, and continuous learning. Research Practice & Expertise: Lead generative and evaluative research, usability testing, and behavioural data analysis to validate concepts and refine designs that enhance user experience and business outcomes. Capture user sentiment and own and publish results and actions back to BCG What You'll Bring 10+ years of experience in user research within consulting, agency, or technology-led organizations, including at least 5 years in research leadership roles. Proven success in scaling UX research, supporting diverse user groups, regions, and cross-functional teams. Experienced in leading distributed research teams and nurturing talent within fast-paced, innovation-driven environments. Deep expertise across the end-to-end design lifecycle - from discovery through delivery - with strong grounding in agile, scrum, and design thinking methodologies. Strategic leadership skills with a track record of aligning UX research initiatives to business outcomes, value creation, and executive priorities, particularly in emerging areas like GenAI. Data-driven mindset, with the ability to define and track UX impact through metrics and KPIs that communicate value to stakeholders. Skilled in research platforms and tools such as Qualtrics , Content Square , Hive , Dovetail , Maze , and . Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 18, 2025
Full time
Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. The User Experience Center of Expertise (UX CoE), within Global Services (GS), provides corporate support to internal business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG. What You'll Do As a senior member of BCG's Global IT UX Center of Excellence (CoE) , you will lead and elevate user research across the firm's digital product ecosystem. Your mission is to define and execute a forward-looking UX research strategy that shapes the design of next-generation SaaS platforms, digital ecosystems, virtual assistants, websites, apps, and Agentic AI-driven solutions. By harnessing existing and emerging AI technologies, you will enhance the consulting lifecycle, improve productivity, and create a distinct competitive advantage for BCG and its clients. You are a creative, strategic, and hands-on Research Leader - passionate about crafting intuitive, impactful, and AI-augmented user experiences. Through a strong advocacy for user-centred design, you will balance innovation with practicality and measurable business impact. Working collaboratively with other UX Chapter Leads, you will define standards, frameworks, and guardrails that ensure consistency and excellence across all BCG digital products. In this senior leadership role, you will serve as both mentor and contributor. As a line manager, you will establish a future facing UX research practice, and guide our team of UX Researchers working within in Digital Product Teams, fostering their professional growth and ensuring alignment with BCG's digital and AI-first priorities. You'll keep your skills sharp and your leadership grounded in practice. Key Responsibilities UX Research Strategy & Vision: Define the research strategy that aligns user insights with business objectives and value creation. Champion user-centred design principles to drive innovation while balancing technical feasibility and strategic value.Define the shift to experience and journey-based research methods from singular products. Cross-Functional Collaboration: Partner closely with design, product, data science, and consulting teams to embed UX practices into GenAI solutions, ensuring alignment across product roadmaps and business goals. Innovative, Scalable Research : Develop and lead AI-powered research methodologies that address critical challenges such as trust, and scalability in digital products. Execution & Delivery : Drive discovery-to-deployment research initiatives, collaborating with senior stakeholders to deliver validated, actionable insights that guide MVPs and scalable product releases. Leadership & Mentorship: Establish research standards for AI-first digital products in partnership with UX Chapter Leads. Mentor and develop researchers, fostering a culture of innovation, experimentation, and continuous learning. Research Practice & Expertise: Lead generative and evaluative research, usability testing, and behavioural data analysis to validate concepts and refine designs that enhance user experience and business outcomes. Capture user sentiment and own and publish results and actions back to BCG What You'll Bring 10+ years of experience in user research within consulting, agency, or technology-led organizations, including at least 5 years in research leadership roles. Proven success in scaling UX research, supporting diverse user groups, regions, and cross-functional teams. Experienced in leading distributed research teams and nurturing talent within fast-paced, innovation-driven environments. Deep expertise across the end-to-end design lifecycle - from discovery through delivery - with strong grounding in agile, scrum, and design thinking methodologies. Strategic leadership skills with a track record of aligning UX research initiatives to business outcomes, value creation, and executive priorities, particularly in emerging areas like GenAI. Data-driven mindset, with the ability to define and track UX impact through metrics and KPIs that communicate value to stakeholders. Skilled in research platforms and tools such as Qualtrics , Content Square , Hive , Dovetail , Maze , and . Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Boston Consulting Group
Manager - Platinion- Public Sector - Oracle HCM
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do We are looking for a Manager with experience in delivering technology transformation programmes, particularly within the UK public sector (NHS, Government, MOD, MOJ, Local or Central Government). You will bring hands-on expertise in systems implementation, functional and technical design, testing, and data migration, with a focus on Oracle Cloud HCM modules such as Core HR, Payroll, Talent Management, Recruiting as well as Oracle ME and other relevant foundational technologies and frameworks. The role will enable you to be part of a team driving meaningful change across the UK public sector. As part of our Public Sector Transformation team, you'll work at the intersection of strategy, technology, and impact - helping to deliver mission-critical programmes that shape the future of services like healthcare, central government, and beyond. You'll be solving complex challenges, from leading Oracle HCM transformations to managing complex data migrations, systems testing or managing full-scale implementations - you'll tackle the challenges that matter. Working alongside passionate experts and forward-thinking public sector leaders, you'll help design the digital foundations of tomorrow's healthcare, government, and public sector services. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. At times you will also be expected to work on projects outside of the Oracle domain. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with experience of working in the consulting industry to join us. You will typically have: • 10 - 15 years' experience in IT Programme management, system delivery, testing, data migration and technology transformation programmes, particularly within the UK public sector (NHS, Government , MOD, MOJ, Local Gov, or Central Government) • Previous Consulting experience is a must (focused on technology, digital initiatives, large-scale transformations) • You will bring hands-on expertise in systems implementation, testing, and data migration, with a focus on Oracle HCM modules such as Core HR, Payroll, Talent Management and Recruiting • You will bring hands-on expertise in leading large-scale systems implementation from a functional and technical perspective, incl. requirements engineering, testing, and data migration, with a focus on Oracle HCM modules • Familiarity with technological foundation of Oracle Cloud / Fusion HCM as well as adjacent relevant technologies such as Oracle DWH and Oracle ME • Ability to manage full programme lifecycles - planning, governance, risk, and stakeholder engagement • Skilled at presenting to C-Level and senior public sector stakeholders. • Confident leading cross-functional teams and managing vendor relationships. • Comfortable navigating public sector frameworks, governance, and assurance. • Experience running workshops, defining solution architectures, and managing programme documentation. • Experience of mentoring and managing teams, contributing to practice development, and supporting business development. • Strong understanding of public sector delivery frameworks, especially in NHS or central government. • Excellent communication and client-facing skills. • Willingness to travel within the UK. • A University degree with above average academic performance in a Computer Science or IT related degree. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 18, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do We are looking for a Manager with experience in delivering technology transformation programmes, particularly within the UK public sector (NHS, Government, MOD, MOJ, Local or Central Government). You will bring hands-on expertise in systems implementation, functional and technical design, testing, and data migration, with a focus on Oracle Cloud HCM modules such as Core HR, Payroll, Talent Management, Recruiting as well as Oracle ME and other relevant foundational technologies and frameworks. The role will enable you to be part of a team driving meaningful change across the UK public sector. As part of our Public Sector Transformation team, you'll work at the intersection of strategy, technology, and impact - helping to deliver mission-critical programmes that shape the future of services like healthcare, central government, and beyond. You'll be solving complex challenges, from leading Oracle HCM transformations to managing complex data migrations, systems testing or managing full-scale implementations - you'll tackle the challenges that matter. Working alongside passionate experts and forward-thinking public sector leaders, you'll help design the digital foundations of tomorrow's healthcare, government, and public sector services. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. At times you will also be expected to work on projects outside of the Oracle domain. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with experience of working in the consulting industry to join us. You will typically have: • 10 - 15 years' experience in IT Programme management, system delivery, testing, data migration and technology transformation programmes, particularly within the UK public sector (NHS, Government , MOD, MOJ, Local Gov, or Central Government) • Previous Consulting experience is a must (focused on technology, digital initiatives, large-scale transformations) • You will bring hands-on expertise in systems implementation, testing, and data migration, with a focus on Oracle HCM modules such as Core HR, Payroll, Talent Management and Recruiting • You will bring hands-on expertise in leading large-scale systems implementation from a functional and technical perspective, incl. requirements engineering, testing, and data migration, with a focus on Oracle HCM modules • Familiarity with technological foundation of Oracle Cloud / Fusion HCM as well as adjacent relevant technologies such as Oracle DWH and Oracle ME • Ability to manage full programme lifecycles - planning, governance, risk, and stakeholder engagement • Skilled at presenting to C-Level and senior public sector stakeholders. • Confident leading cross-functional teams and managing vendor relationships. • Comfortable navigating public sector frameworks, governance, and assurance. • Experience running workshops, defining solution architectures, and managing programme documentation. • Experience of mentoring and managing teams, contributing to practice development, and supporting business development. • Strong understanding of public sector delivery frameworks, especially in NHS or central government. • Excellent communication and client-facing skills. • Willingness to travel within the UK. • A University degree with above average academic performance in a Computer Science or IT related degree. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Mazars
Audit Quality Banking Methodology - Senior Manager
Mazars
The audit & assurance methodology team forms part of our firm's Audit Quality Support Team (AQST). AQST delivers the foundations for audit quality in the form of methodology, policies, reviews, coaching support, procedures, templates, guidance, and training. AQST plays a vital role in supporting our audit practice. It forms part of the firm's system of quality management; is responsible for designing methodologies and tools that ensure compliance with auditing and ethical standards and other requirements applicable to audit and assurance engagements; and supports the audit service line in its delivery of engagements that comply with the firm's methodologies and related risk management policies and procedures. Job Purpose As an Audit Quality Senior Manager, you will form part of the audit & assurance methodology team. You will specialise in the development of methodology and other supporting tools, templates, and guidance to support our audit teams, with particular focus on audits of entities in financial services sectors. The methodology team contributes to the delivery of high-quality audits through influencing the development of the global audit methodology applied by all firms in the Forvis Mazars Group and developing content for the UK firm. In particular, you will: Lead on, or support, the delivery of UK audit methodology projects, including the development of tools, templates, and training. Respond to technical consultations from the audit service line on the application of the firm's audit methodology, and quality assure consultation responses prepared by others in the team. Respond to ad hoc queries from the audit service line on methodology related matters. Perform reviews of technical training content developed by the audit learning and development team. Keep up to date with audit and assurance developments to consider how the firm can best adapt proactively to changes on the horizon. The Person ACA / CA / ACCA (or equivalent) qualification. A passion for quality and helping audit teams to develop their knowledge and audit and assurance skills. Strong experience of working on audits in the banking sector Strong experience of performing controls-based audits. Currently operating at senior manager level. Ability to work independently, manage multiple work commitments, and to meet targets and deadlines. Experience of managing others. Ability and willingness to challenge and influence more senior individuals and peers. Experience of developing audit software desirable, but not essential. Experience with data analytics and other technological developments in audit desirable, but not essential. If you do not satisfy all the specifications set out above, we would welcome applications from candidates who meet most of the specifications and with strong technical, project management, and interpersonal skills. Inclusion and Diversity At Forvis Mazars, inclusion and diversity are central to our values. We recognise that being an inclusive and diverse organisation makes us stronger as a business. We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age, and disability. Forvis Mazars selects candidates based on skills, knowledge, qualifications, and experience. JBRP1_UKTJ
Nov 18, 2025
Full time
The audit & assurance methodology team forms part of our firm's Audit Quality Support Team (AQST). AQST delivers the foundations for audit quality in the form of methodology, policies, reviews, coaching support, procedures, templates, guidance, and training. AQST plays a vital role in supporting our audit practice. It forms part of the firm's system of quality management; is responsible for designing methodologies and tools that ensure compliance with auditing and ethical standards and other requirements applicable to audit and assurance engagements; and supports the audit service line in its delivery of engagements that comply with the firm's methodologies and related risk management policies and procedures. Job Purpose As an Audit Quality Senior Manager, you will form part of the audit & assurance methodology team. You will specialise in the development of methodology and other supporting tools, templates, and guidance to support our audit teams, with particular focus on audits of entities in financial services sectors. The methodology team contributes to the delivery of high-quality audits through influencing the development of the global audit methodology applied by all firms in the Forvis Mazars Group and developing content for the UK firm. In particular, you will: Lead on, or support, the delivery of UK audit methodology projects, including the development of tools, templates, and training. Respond to technical consultations from the audit service line on the application of the firm's audit methodology, and quality assure consultation responses prepared by others in the team. Respond to ad hoc queries from the audit service line on methodology related matters. Perform reviews of technical training content developed by the audit learning and development team. Keep up to date with audit and assurance developments to consider how the firm can best adapt proactively to changes on the horizon. The Person ACA / CA / ACCA (or equivalent) qualification. A passion for quality and helping audit teams to develop their knowledge and audit and assurance skills. Strong experience of working on audits in the banking sector Strong experience of performing controls-based audits. Currently operating at senior manager level. Ability to work independently, manage multiple work commitments, and to meet targets and deadlines. Experience of managing others. Ability and willingness to challenge and influence more senior individuals and peers. Experience of developing audit software desirable, but not essential. Experience with data analytics and other technological developments in audit desirable, but not essential. If you do not satisfy all the specifications set out above, we would welcome applications from candidates who meet most of the specifications and with strong technical, project management, and interpersonal skills. Inclusion and Diversity At Forvis Mazars, inclusion and diversity are central to our values. We recognise that being an inclusive and diverse organisation makes us stronger as a business. We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age, and disability. Forvis Mazars selects candidates based on skills, knowledge, qualifications, and experience. JBRP1_UKTJ
Customer Success Manager (UK)
Fadv
We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the UK. At First Advantage people are at the heart of everything we do. From our customers and partners to our greatest advantage our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the many voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: As Customer Success Manager you will provide responsive customer service and establish and maintain effective customer relationships to ensure maximum client satisfaction retention and market penetration of FADV employment screening products/solutions for mid-size organizations. Monitor customer account activity, satisfaction levels and other key indicators for issues and opportunities. Proactively pursue solutions to issues or capitalize on opportunities at the earliest possible stages. Maintain all required business records for assigned customers. Promote sales opportunities, track product/revenue trends, and competitive threats. Focus efforts to provide superior service and solutions to both new and existing customers Relationship development and management Serve as primary point of contact for assigned clients (approximately 10-20 clients). Monitor activity, service levels and client satisfaction to identify issues or opportunities at the earliest possible stages. Proactively pursue problem resolution and product/service expansion that maximizes the customer experience. Develop and deliver presentations of FADV products and services. Customer service excellence Work cross-functionally with internal and external partners to achieve client objectives. Escalate operational and technical issues to internal support team. This may relate to operations, billing and technology. Stay focused on issue resolution until fully resolved. Assist in providing alternative solutions to product concerns. Quarterly review and reporting on client activity Lead client engagement calls and business reviews. Document and manage all action/project plans within assigned accounts. Define and utilize key performance metrics. Track and analyze the progress and overall strategic direction for client accounts. Prepare and deliver quarterly (QBR) and annual (ABR) client business reviews. Administrative Maintain activity records in Salesforce CRM. Manage customer contractual documentation within assigned accounts. This may include: proposal responses to RFPs, renewals, upsells, MSA's, Schedule As, Statements of Work, SLAs, and SOPs. Upselling products and services Attain monthly, quarterly and annual quota within a defined list of accounts. Articulate FADV benefits; demonstrate clear knowledge of pricing, procedures and advantages of FADV product/solutions versus competitors. Promote and offer additional FADV products and services. Create unsolicited renewal proposals. This requires clear communication and needs analysis. Drive negotiation of pricing, and terms and conditions What You May Need to be Successful: Bachelor's degree or equivalent experience. 3 to 5 year account management or other relevant experience for Account Management positions Proven ability to proactively identify and solve complex problems. Success communicating ideas and presenting and influencing others. Strong teamwork and collaboration with an outgoing personality. Ability to influence others through strong verbal and written communication. Strategic mindset; Self-directed, organized, analytical, problem analysis/solving. Ability to work under pressure, organize and prioritize responsibilities and client requests. Ability to build relationships, communicate effectively, persuade, influence, negotiate and establish mutually agreeable expectations. Committed to service in a highly competitive industry. Diligent, resourceful, versatile, and able to multitask. Interested in working in a fast-paced, dynamic start-up environment. Experience with Microsoft Office applications including Word, PowerPoint and Excel. Work a flexible schedule, 40-50 hours per week. May require up to 30% travel. Preferred: Work in a professional account management environment driving revenue growth. Have experience attending/leading customer QBR meetings. Sales and negotiation in recruiting or HR services industry. Exposure to working in a virtual environment. Feedback, training, methodologies, and product information delivery to management and field staff. Providing account management experience for technology-based products and services Providing account management experience for products and services in the HR industry Worked with Salesforce or equivalent CRM system Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people please ask for details. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Nov 17, 2025
Full time
We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the UK. At First Advantage people are at the heart of everything we do. From our customers and partners to our greatest advantage our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the many voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: As Customer Success Manager you will provide responsive customer service and establish and maintain effective customer relationships to ensure maximum client satisfaction retention and market penetration of FADV employment screening products/solutions for mid-size organizations. Monitor customer account activity, satisfaction levels and other key indicators for issues and opportunities. Proactively pursue solutions to issues or capitalize on opportunities at the earliest possible stages. Maintain all required business records for assigned customers. Promote sales opportunities, track product/revenue trends, and competitive threats. Focus efforts to provide superior service and solutions to both new and existing customers Relationship development and management Serve as primary point of contact for assigned clients (approximately 10-20 clients). Monitor activity, service levels and client satisfaction to identify issues or opportunities at the earliest possible stages. Proactively pursue problem resolution and product/service expansion that maximizes the customer experience. Develop and deliver presentations of FADV products and services. Customer service excellence Work cross-functionally with internal and external partners to achieve client objectives. Escalate operational and technical issues to internal support team. This may relate to operations, billing and technology. Stay focused on issue resolution until fully resolved. Assist in providing alternative solutions to product concerns. Quarterly review and reporting on client activity Lead client engagement calls and business reviews. Document and manage all action/project plans within assigned accounts. Define and utilize key performance metrics. Track and analyze the progress and overall strategic direction for client accounts. Prepare and deliver quarterly (QBR) and annual (ABR) client business reviews. Administrative Maintain activity records in Salesforce CRM. Manage customer contractual documentation within assigned accounts. This may include: proposal responses to RFPs, renewals, upsells, MSA's, Schedule As, Statements of Work, SLAs, and SOPs. Upselling products and services Attain monthly, quarterly and annual quota within a defined list of accounts. Articulate FADV benefits; demonstrate clear knowledge of pricing, procedures and advantages of FADV product/solutions versus competitors. Promote and offer additional FADV products and services. Create unsolicited renewal proposals. This requires clear communication and needs analysis. Drive negotiation of pricing, and terms and conditions What You May Need to be Successful: Bachelor's degree or equivalent experience. 3 to 5 year account management or other relevant experience for Account Management positions Proven ability to proactively identify and solve complex problems. Success communicating ideas and presenting and influencing others. Strong teamwork and collaboration with an outgoing personality. Ability to influence others through strong verbal and written communication. Strategic mindset; Self-directed, organized, analytical, problem analysis/solving. Ability to work under pressure, organize and prioritize responsibilities and client requests. Ability to build relationships, communicate effectively, persuade, influence, negotiate and establish mutually agreeable expectations. Committed to service in a highly competitive industry. Diligent, resourceful, versatile, and able to multitask. Interested in working in a fast-paced, dynamic start-up environment. Experience with Microsoft Office applications including Word, PowerPoint and Excel. Work a flexible schedule, 40-50 hours per week. May require up to 30% travel. Preferred: Work in a professional account management environment driving revenue growth. Have experience attending/leading customer QBR meetings. Sales and negotiation in recruiting or HR services industry. Exposure to working in a virtual environment. Feedback, training, methodologies, and product information delivery to management and field staff. Providing account management experience for technology-based products and services Providing account management experience for products and services in the HR industry Worked with Salesforce or equivalent CRM system Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people please ask for details. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Customer Success Manager (UK)
First Advantage
We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the UK. At First Advantage people are at the heart of everything we do. From our customers and partners to our greatest advantage our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the many voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: As Customer Success Manager you will provide responsive customer service and establish and maintain effective customer relationships to ensure maximum client satisfaction retention and market penetration of FADV employment screening products/solutions for mid-size organizations. Monitor customer account activity, satisfaction levels and other key indicators for issues and opportunities. Proactively pursue solutions to issues or capitalize on opportunities at the earliest possible stages. Maintain all required business records for assigned customers. Promote sales opportunities, track product/revenue trends, and competitive threats. Focus efforts to provide superior service and solutions to both new and existing customers Relationship development and management Serve as primary point of contact for assigned clients (approximately 10-20 clients). Monitor activity, service levels and client satisfaction to identify issues or opportunities at the earliest possible stages. Proactively pursue problem resolution and product/service expansion that maximizes the customer experience. Develop and deliver presentations of FADV products and services. Customer service excellence Work cross-functionally with internal and external partners to achieve client objectives. Escalate operational and technical issues to internal support team. This may relate to operations, billing and technology. Stay focused on issue resolution until fully resolved. Assist in providing alternative solutions to product concerns. Quarterly review and reporting on client activity Lead client engagement calls and business reviews. Document and manage all action/project plans within assigned accounts. Define and utilize key performance metrics. Track and analyze the progress and overall strategic direction for client accounts. Prepare and deliver quarterly (QBR) and annual (ABR) client business reviews. Administrative Maintain activity records in Salesforce CRM. Manage customer contractual documentation within assigned accounts. This may include: proposal responses to RFPs, renewals, upsells, MSA's, Schedule As, Statements of Work, SLAs, and SOPs. Upselling products and services Attain monthly, quarterly and annual quota within a defined list of accounts. Articulate FADV benefits; demonstrate clear knowledge of pricing, procedures and advantages of FADV product/solutions versus competitors. Promote and offer additional FADV products and services. Create unsolicited renewal proposals. This requires clear communication and needs analysis. Drive negotiation of pricing, and terms and conditions What You May Need to be Successful: Bachelor's degree or equivalent experience. 3 to 5 year account management or other relevant experience for Account Management positions Proven ability to proactively identify and solve complex problems. Success communicating ideas and presenting and influencing others. Strong teamwork and collaboration with an outgoing personality. Ability to influence others through strong verbal and written communication. Strategic mindset; Self-directed, organized, analytical, problem analysis/solving. Ability to work under pressure, organize and prioritize responsibilities and client requests. Ability to build relationships, communicate effectively, persuade, influence, negotiate and establish mutually agreeable expectations. Committed to service in a highly competitive industry. Diligent, resourceful, versatile, and able to multitask. Interested in working in a fast-paced, dynamic start-up environment. Experience with Microsoft Office applications including Word, PowerPoint and Excel. Work a flexible schedule, 40-50 hours per week. May require up to 30% travel. Preferred: Work in a professional account management environment driving revenue growth. Have experience attending/leading customer QBR meetings. Sales and negotiation in recruiting or HR services industry. Exposure to working in a virtual environment. Feedback, training, methodologies, and product information delivery to management and field staff. Providing account management experience for technology-based products and services Providing account management experience for products and services in the HR industry Worked with Salesforce or equivalent CRM system Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people please ask for details. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Nov 17, 2025
Full time
We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the UK. At First Advantage people are at the heart of everything we do. From our customers and partners to our greatest advantage our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the many voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: As Customer Success Manager you will provide responsive customer service and establish and maintain effective customer relationships to ensure maximum client satisfaction retention and market penetration of FADV employment screening products/solutions for mid-size organizations. Monitor customer account activity, satisfaction levels and other key indicators for issues and opportunities. Proactively pursue solutions to issues or capitalize on opportunities at the earliest possible stages. Maintain all required business records for assigned customers. Promote sales opportunities, track product/revenue trends, and competitive threats. Focus efforts to provide superior service and solutions to both new and existing customers Relationship development and management Serve as primary point of contact for assigned clients (approximately 10-20 clients). Monitor activity, service levels and client satisfaction to identify issues or opportunities at the earliest possible stages. Proactively pursue problem resolution and product/service expansion that maximizes the customer experience. Develop and deliver presentations of FADV products and services. Customer service excellence Work cross-functionally with internal and external partners to achieve client objectives. Escalate operational and technical issues to internal support team. This may relate to operations, billing and technology. Stay focused on issue resolution until fully resolved. Assist in providing alternative solutions to product concerns. Quarterly review and reporting on client activity Lead client engagement calls and business reviews. Document and manage all action/project plans within assigned accounts. Define and utilize key performance metrics. Track and analyze the progress and overall strategic direction for client accounts. Prepare and deliver quarterly (QBR) and annual (ABR) client business reviews. Administrative Maintain activity records in Salesforce CRM. Manage customer contractual documentation within assigned accounts. This may include: proposal responses to RFPs, renewals, upsells, MSA's, Schedule As, Statements of Work, SLAs, and SOPs. Upselling products and services Attain monthly, quarterly and annual quota within a defined list of accounts. Articulate FADV benefits; demonstrate clear knowledge of pricing, procedures and advantages of FADV product/solutions versus competitors. Promote and offer additional FADV products and services. Create unsolicited renewal proposals. This requires clear communication and needs analysis. Drive negotiation of pricing, and terms and conditions What You May Need to be Successful: Bachelor's degree or equivalent experience. 3 to 5 year account management or other relevant experience for Account Management positions Proven ability to proactively identify and solve complex problems. Success communicating ideas and presenting and influencing others. Strong teamwork and collaboration with an outgoing personality. Ability to influence others through strong verbal and written communication. Strategic mindset; Self-directed, organized, analytical, problem analysis/solving. Ability to work under pressure, organize and prioritize responsibilities and client requests. Ability to build relationships, communicate effectively, persuade, influence, negotiate and establish mutually agreeable expectations. Committed to service in a highly competitive industry. Diligent, resourceful, versatile, and able to multitask. Interested in working in a fast-paced, dynamic start-up environment. Experience with Microsoft Office applications including Word, PowerPoint and Excel. Work a flexible schedule, 40-50 hours per week. May require up to 30% travel. Preferred: Work in a professional account management environment driving revenue growth. Have experience attending/leading customer QBR meetings. Sales and negotiation in recruiting or HR services industry. Exposure to working in a virtual environment. Feedback, training, methodologies, and product information delivery to management and field staff. Providing account management experience for technology-based products and services Providing account management experience for products and services in the HR industry Worked with Salesforce or equivalent CRM system Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people please ask for details. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Morgan Sindall Construction
Site Manager
Morgan Sindall Construction
Location Location: London Project Based, with flexibility for occasional remote working About the role We are looking for an experienced and talented Site Manager to assist the Project Team with ensuring that the construction of the development proceeds efficiently, in accordance with the programme and within the budgeted costs within the London Business. This position is project based, with flexibility for occasional remote working. About Morgan Sindall About Morgan Sindall Morgan Sindall Construction is an Investors in People Platinum employer providing national construction services to private and public sector customers across a range of markets. Together, we create great results for our customers, partners and people. We are one of the UK'S most successful Tier 1 contractors. As a progressive and ambitious company, our employees benefit from a safe and rewarding working environment. Responsibilities Manage the site and ensure adherence to all policies, procedures and standards using specified drawings and instructions, within budget and on programme in support of our Perfect Delivery philosophy Supervise all direct labour as necessary and coordinate the activities of trades and subcontractors involved on the site so that all operations are performed efficiently and in accordance with the construction programme and the quality and cost standards required by Morgan Sindall Ensure that all work is kept on programme and that all details as specified in the drawings and instructions are adhered to Ensure health and safety requirements are always adhered to in accordance with laid down company procedures and legislation Identify and obtain relevant information to plan and execute the work Provide a reliable, first point of contact service Implement and monitor all systems and procedures and ensure effective operation Monitor, maintain and update all health and safety requirements and procedures Implement and adhere to appropriate environmental controls Establish and maintain site set up and welfare facilities Provide feedback on objectives and training and development needs, as requested Understand customer's objectives and ensure good communication to the team Encourage customer feedback, communicate effectively with line managers, and take appropriate action where necessary Ensure that relevant issues raised at close down meeting are actioned accordingly for future contracts Review and action supplier performance in relation to objectives Communicate on sub-contractor performance to all relevant parties Invite and encourage use of supplier's technical knowledge, skills and expertise Deputise for contract/project manager at project/progress meetings and offer assistance in project review of other sites Qualifications Significant experience in the main contracting market with experience of working on Leisure, Education, Healthcare, Life Sciences and Residential schemes between £20 and £100 million. As an experienced Site Manager, you will have a good understanding of construction techniques and a HNC/HND (or equivalent) First Aid, CITB, sound health & safety knowledge. To thrive in our business, you should share our passion for the project at hand and enjoy working in an inclusive and hardworking team environment. At Morgan Sindall Construction our employees work collectively, encouraging and challenging each other to succeed. Across our business we treat everyone equally and have developed a community where voices are heard, and respected. What can we offer you? Working in our London business, you will be part of a growing and dynamic team of people who are passionate about what they do and enjoy the challenge and pace of work in a hardworking and fun construction environment. No day will be the same and we challenge each other to deliver what's right for our customers. Our culture is so important to us and defines the way we go about our business. We are inclusive, supportive and team focused and take pride in the longstanding and committed relationships we have with our supply chain partners. Our culture places a huge amount of trust in our team - we all know what is expected of us and we are committed to delivering as individuals and as a team. Equality Statement Morgan Sindall Construction seeks to recruit the best person for each of our roles, based on merit alone and free from bias. We're committed to treating all our job applicants fairly and with respect, irrespective of their background, disability, or any other protected characteristic. Diversity and Inclusion Statement Our aim is to create a workplace built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. Morgan Sindall Construction is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. We are also an Investors in People company. Contact Morgan Sindall is unable to employ anyone who does not have the legal right to live and work in the UK. In the recruitment process all applicants are required to provide the necessary right to work information and documentation. Our recruitment process should be accessible to all. If you need any assistance or accommodation during the recruitment process, please email.
Nov 16, 2025
Full time
Location Location: London Project Based, with flexibility for occasional remote working About the role We are looking for an experienced and talented Site Manager to assist the Project Team with ensuring that the construction of the development proceeds efficiently, in accordance with the programme and within the budgeted costs within the London Business. This position is project based, with flexibility for occasional remote working. About Morgan Sindall About Morgan Sindall Morgan Sindall Construction is an Investors in People Platinum employer providing national construction services to private and public sector customers across a range of markets. Together, we create great results for our customers, partners and people. We are one of the UK'S most successful Tier 1 contractors. As a progressive and ambitious company, our employees benefit from a safe and rewarding working environment. Responsibilities Manage the site and ensure adherence to all policies, procedures and standards using specified drawings and instructions, within budget and on programme in support of our Perfect Delivery philosophy Supervise all direct labour as necessary and coordinate the activities of trades and subcontractors involved on the site so that all operations are performed efficiently and in accordance with the construction programme and the quality and cost standards required by Morgan Sindall Ensure that all work is kept on programme and that all details as specified in the drawings and instructions are adhered to Ensure health and safety requirements are always adhered to in accordance with laid down company procedures and legislation Identify and obtain relevant information to plan and execute the work Provide a reliable, first point of contact service Implement and monitor all systems and procedures and ensure effective operation Monitor, maintain and update all health and safety requirements and procedures Implement and adhere to appropriate environmental controls Establish and maintain site set up and welfare facilities Provide feedback on objectives and training and development needs, as requested Understand customer's objectives and ensure good communication to the team Encourage customer feedback, communicate effectively with line managers, and take appropriate action where necessary Ensure that relevant issues raised at close down meeting are actioned accordingly for future contracts Review and action supplier performance in relation to objectives Communicate on sub-contractor performance to all relevant parties Invite and encourage use of supplier's technical knowledge, skills and expertise Deputise for contract/project manager at project/progress meetings and offer assistance in project review of other sites Qualifications Significant experience in the main contracting market with experience of working on Leisure, Education, Healthcare, Life Sciences and Residential schemes between £20 and £100 million. As an experienced Site Manager, you will have a good understanding of construction techniques and a HNC/HND (or equivalent) First Aid, CITB, sound health & safety knowledge. To thrive in our business, you should share our passion for the project at hand and enjoy working in an inclusive and hardworking team environment. At Morgan Sindall Construction our employees work collectively, encouraging and challenging each other to succeed. Across our business we treat everyone equally and have developed a community where voices are heard, and respected. What can we offer you? Working in our London business, you will be part of a growing and dynamic team of people who are passionate about what they do and enjoy the challenge and pace of work in a hardworking and fun construction environment. No day will be the same and we challenge each other to deliver what's right for our customers. Our culture is so important to us and defines the way we go about our business. We are inclusive, supportive and team focused and take pride in the longstanding and committed relationships we have with our supply chain partners. Our culture places a huge amount of trust in our team - we all know what is expected of us and we are committed to delivering as individuals and as a team. Equality Statement Morgan Sindall Construction seeks to recruit the best person for each of our roles, based on merit alone and free from bias. We're committed to treating all our job applicants fairly and with respect, irrespective of their background, disability, or any other protected characteristic. Diversity and Inclusion Statement Our aim is to create a workplace built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. Morgan Sindall Construction is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. We are also an Investors in People company. Contact Morgan Sindall is unable to employ anyone who does not have the legal right to live and work in the UK. In the recruitment process all applicants are required to provide the necessary right to work information and documentation. Our recruitment process should be accessible to all. If you need any assistance or accommodation during the recruitment process, please email.
Strategic Accounts Manager - Public Sector (UK)
Red Hat
About the Job: The Red Hat UK Enterprise Sales team is looking for a Strategic Accounts Manager to join us in London, UK.In this role, you will serve as an enterprise sales lead in the region to unlock business advantage through technology, with a special focus in the Public Sector and in particular Department for Work and Pensions (DWP). You will create campaigns, solution plays, customer activities, webinars, and conference keynotes in close teamwork with business, engineering, marketing and other relevant entities at Red Hat. You will focus on customer and partner meetings, product strategy, sales advice, and guidance, and support of commercials that may need the business team's involvement. You will serve as a point of contact with relevant teams across the business, including field feedback and market demands for features of our offerings and pricing. What you will do: Understand and advocate for DevSecOps culture, agile methods, and digital transformation concepts from technical to conceptual Develop high performing teams by cross cutting organizational segments and achieving success toward a common goal Help close and progress deals, support sales cycles through best practices, reference selling, and experimental sales plays Develop strategic relationships within key accounts to expand and improve existing portfolio Develop, deliver, and improve custom curriculum to orient technical sellers to business demands and strategy Increase awareness and increase demand via sales plays, webinar or event engagements (planning, preparation, delivery, sponsoring), use cases, marketing campaigns, and content creation Coach and mentor sales and presales teams in lengthy sales cycle (opportunity qualification, development, pursuit, closure, and delivery) Build a go-to-market strategy with key regional partners (e.g., IBM, Accenture, Capgemini etc), system integrators, and consulting practices What you will bring: Strong domain expertise in the UK Public Sector, ideally with proven experience in government sales and engagement across large ministerial departments. Demonstrable track record of selling complex software solutions into organizations with legacy IT systems undergoing significant modernization or replacement. Direct experience with government procurement frameworks, including the G-Cloud purchasing process, and ability to navigate complex, high-value contracts. Familiarity with the Department for Work and Pensions (DWP), including its core responsibilities (welfare, pensions, child maintenance) and operational landscape as the UK's largest public service department. Experience working with large-scale organizations and their extended ecosystems of partners, providers, and subcontractors. Deep knowledge of modern software development, hybrid cloud, DevSecOps, and data-driven decision making. Ability to act as a multiplier by sharing best practices and enabling teams across Red Hat Sales, Specialists, Presales, and regional leadership. Excellent communication skills (written, verbal, and presentation) with the ability to tailor messaging for diverse audiences-from developers and engineers to C-level executives. Solutions-sales mindset, comfortable positioning multiple products in complex enterprise environments. Strong personal motivation and adaptability in a fast-paced, dynamic environment. Willingness to collaborate with external partners and internal distributed teams to drive outcomes. About Red Hat is the world's leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email . General inquiries, such as those regarding the status of a job application, will not receive a reply.At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It's what makes us who we are.Some of the most knowledgeable and passionate people in the technology industry work here. Whether we're building software, championing our products, or training new associates, we're collaborating openly to make a difference in the world of open source and beyond.
Nov 16, 2025
Full time
About the Job: The Red Hat UK Enterprise Sales team is looking for a Strategic Accounts Manager to join us in London, UK.In this role, you will serve as an enterprise sales lead in the region to unlock business advantage through technology, with a special focus in the Public Sector and in particular Department for Work and Pensions (DWP). You will create campaigns, solution plays, customer activities, webinars, and conference keynotes in close teamwork with business, engineering, marketing and other relevant entities at Red Hat. You will focus on customer and partner meetings, product strategy, sales advice, and guidance, and support of commercials that may need the business team's involvement. You will serve as a point of contact with relevant teams across the business, including field feedback and market demands for features of our offerings and pricing. What you will do: Understand and advocate for DevSecOps culture, agile methods, and digital transformation concepts from technical to conceptual Develop high performing teams by cross cutting organizational segments and achieving success toward a common goal Help close and progress deals, support sales cycles through best practices, reference selling, and experimental sales plays Develop strategic relationships within key accounts to expand and improve existing portfolio Develop, deliver, and improve custom curriculum to orient technical sellers to business demands and strategy Increase awareness and increase demand via sales plays, webinar or event engagements (planning, preparation, delivery, sponsoring), use cases, marketing campaigns, and content creation Coach and mentor sales and presales teams in lengthy sales cycle (opportunity qualification, development, pursuit, closure, and delivery) Build a go-to-market strategy with key regional partners (e.g., IBM, Accenture, Capgemini etc), system integrators, and consulting practices What you will bring: Strong domain expertise in the UK Public Sector, ideally with proven experience in government sales and engagement across large ministerial departments. Demonstrable track record of selling complex software solutions into organizations with legacy IT systems undergoing significant modernization or replacement. Direct experience with government procurement frameworks, including the G-Cloud purchasing process, and ability to navigate complex, high-value contracts. Familiarity with the Department for Work and Pensions (DWP), including its core responsibilities (welfare, pensions, child maintenance) and operational landscape as the UK's largest public service department. Experience working with large-scale organizations and their extended ecosystems of partners, providers, and subcontractors. Deep knowledge of modern software development, hybrid cloud, DevSecOps, and data-driven decision making. Ability to act as a multiplier by sharing best practices and enabling teams across Red Hat Sales, Specialists, Presales, and regional leadership. Excellent communication skills (written, verbal, and presentation) with the ability to tailor messaging for diverse audiences-from developers and engineers to C-level executives. Solutions-sales mindset, comfortable positioning multiple products in complex enterprise environments. Strong personal motivation and adaptability in a fast-paced, dynamic environment. Willingness to collaborate with external partners and internal distributed teams to drive outcomes. About Red Hat is the world's leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email . General inquiries, such as those regarding the status of a job application, will not receive a reply.At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It's what makes us who we are.Some of the most knowledgeable and passionate people in the technology industry work here. Whether we're building software, championing our products, or training new associates, we're collaborating openly to make a difference in the world of open source and beyond.

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