We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Gloucester, United Kingdom Posted on 04/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Security Officer WorkingHours: Zero hours Pay: £13.60 per hour Reportingto: Operations Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced security officer to join our established security team based at Gloucester Quays as a Relief Security Officer. You will be responsible for conducting regular patrols throughout the shopping centre, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. Duties include: Protecting the client's property, people and/or assets by providing security services indirect accordance with the site's published Assignment Instructions (AI's) and site specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents Operating and monitoring site CCTV equipment Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licences DS or SG Customer service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast moving environment Access to a range of nationally recognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto enrolment) Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards Free on site parking What's Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer Within commuting distance of: Gloucester, Cheltenham, Stroud, Tetbury, Cirencester, Churchdown, Painswick, Fairford, Evesham, Chipping Sodbury, Malmesbury, Wickwar, Naunton, Northleach, Bibury, South Cerney, Great Malvern, Mangotsfield, Kingswood, Castle Combe, Chepstow. Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Mar 06, 2026
Full time
Gloucester, United Kingdom Posted on 04/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Security Officer WorkingHours: Zero hours Pay: £13.60 per hour Reportingto: Operations Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced security officer to join our established security team based at Gloucester Quays as a Relief Security Officer. You will be responsible for conducting regular patrols throughout the shopping centre, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. Duties include: Protecting the client's property, people and/or assets by providing security services indirect accordance with the site's published Assignment Instructions (AI's) and site specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents Operating and monitoring site CCTV equipment Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licences DS or SG Customer service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast moving environment Access to a range of nationally recognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto enrolment) Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards Free on site parking What's Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer Within commuting distance of: Gloucester, Cheltenham, Stroud, Tetbury, Cirencester, Churchdown, Painswick, Fairford, Evesham, Chipping Sodbury, Malmesbury, Wickwar, Naunton, Northleach, Bibury, South Cerney, Great Malvern, Mangotsfield, Kingswood, Castle Combe, Chepstow. Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Overview If you love turning complex ad tech ecosystems into elegant, scalable solutions - and you get a buzz from building foundations that power smarter marketing - this role has your name on it. We're looking for an Ad Tech & Data Manager to lead Ad Technology and Audience Strategy across a diverse portfolio of global clients spanning luxury, hospitality, travel, and FMCG sectors. You'll sit at the intersection of technology, data, and activation, helping teams unlock performance today while building future-proofed capabilities for tomorrow. This is a hands on, delivery focused role for someone who enjoys owning the detail and the bigger picture - from platform setup and governance to audience strategy and roadmap leadership. Why this role? This is a chance to play a pivotal role in shaping how world class brands across luxury, hospitality, travel, and FMCG activate data and technology at scale. You'll have real ownership, real influence, and the opportunity to build systems and standards that make a lasting impact. Responsibilities What you'll be doing Owning the Ad Tech foundation You'll take the lead on ad tech strategy and operations, ensuring platforms, tagging, identity, and verification are robust, consistent, and ready to scale across markets and channels. You'll: Own and evolve the ad tech roadmap, prioritising initiatives that unlock performance, efficiency, and governance Translate ambiguity into clear plans - defining workstreams, timelines, owners, risks, and trade offs Build and maintain tagging and asset inventories, with strong QA and documentation standards Set and govern verification standards, from partner setup to ongoing benchmarking Support DSP and ad tech consolidation programmes Oversee correct setup and governance across ad servers, DSPs, and social platforms Lead vendor assessments, pilots, and rollouts, creating enablement materials that drive adoption Develop playbooks, run training sessions, and empower activation teams with repeatable best practice Driving smarter data and audience activation You'll help teams move beyond one off targeting to scalable, reusable audience strategies by: Defining clear audience management standards, including taxonomy and segmentation principles Providing guidance on the use of 1st, 2nd, and 3rd party data across platforms and use cases Supporting teams to build, activate, and optimise audience segments in platform Contributing to CDP and first party data activation workstreams Qualifications What you'll bring You're confident navigating the digital advertising ecosystem and understand how the pieces fit together. You likely have: Strong knowledge of ad servers, DSPs, search, identity, and measurement platforms Hands on experience with ad serving or activation platforms, ideally within Google Marketing Platform (e.g. CM360, DV360) Solid experience with tagging, tracking QA, and data quality governance Proven project management skills across multiple workstreams and senior stakeholders The ability to clearly communicate recommendations and progress through decks, docs, and working sessions Confidence producing runbooks, governance frameworks, and stakeholder ready updates Familiarity with identity and privacy safe data activation solutions Experience working across multiple markets or within global local operating models Ready to build what's next? If you're excited by the idea of leading ad tech and data strategy, partnering with brilliant teams, and shaping how modern marketing works - we'd love to hear from you. Apply now and let's start the conversation. Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Mar 06, 2026
Full time
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Overview If you love turning complex ad tech ecosystems into elegant, scalable solutions - and you get a buzz from building foundations that power smarter marketing - this role has your name on it. We're looking for an Ad Tech & Data Manager to lead Ad Technology and Audience Strategy across a diverse portfolio of global clients spanning luxury, hospitality, travel, and FMCG sectors. You'll sit at the intersection of technology, data, and activation, helping teams unlock performance today while building future-proofed capabilities for tomorrow. This is a hands on, delivery focused role for someone who enjoys owning the detail and the bigger picture - from platform setup and governance to audience strategy and roadmap leadership. Why this role? This is a chance to play a pivotal role in shaping how world class brands across luxury, hospitality, travel, and FMCG activate data and technology at scale. You'll have real ownership, real influence, and the opportunity to build systems and standards that make a lasting impact. Responsibilities What you'll be doing Owning the Ad Tech foundation You'll take the lead on ad tech strategy and operations, ensuring platforms, tagging, identity, and verification are robust, consistent, and ready to scale across markets and channels. You'll: Own and evolve the ad tech roadmap, prioritising initiatives that unlock performance, efficiency, and governance Translate ambiguity into clear plans - defining workstreams, timelines, owners, risks, and trade offs Build and maintain tagging and asset inventories, with strong QA and documentation standards Set and govern verification standards, from partner setup to ongoing benchmarking Support DSP and ad tech consolidation programmes Oversee correct setup and governance across ad servers, DSPs, and social platforms Lead vendor assessments, pilots, and rollouts, creating enablement materials that drive adoption Develop playbooks, run training sessions, and empower activation teams with repeatable best practice Driving smarter data and audience activation You'll help teams move beyond one off targeting to scalable, reusable audience strategies by: Defining clear audience management standards, including taxonomy and segmentation principles Providing guidance on the use of 1st, 2nd, and 3rd party data across platforms and use cases Supporting teams to build, activate, and optimise audience segments in platform Contributing to CDP and first party data activation workstreams Qualifications What you'll bring You're confident navigating the digital advertising ecosystem and understand how the pieces fit together. You likely have: Strong knowledge of ad servers, DSPs, search, identity, and measurement platforms Hands on experience with ad serving or activation platforms, ideally within Google Marketing Platform (e.g. CM360, DV360) Solid experience with tagging, tracking QA, and data quality governance Proven project management skills across multiple workstreams and senior stakeholders The ability to clearly communicate recommendations and progress through decks, docs, and working sessions Confidence producing runbooks, governance frameworks, and stakeholder ready updates Familiarity with identity and privacy safe data activation solutions Experience working across multiple markets or within global local operating models Ready to build what's next? If you're excited by the idea of leading ad tech and data strategy, partnering with brilliant teams, and shaping how modern marketing works - we'd love to hear from you. Apply now and let's start the conversation. Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
We have an exciting opportunity for an experienced Business Support Team Leader to join our friendly Business Support Team. You will be based three days per week in our Redhill office, supporting a team of six Administrators who provide administrative support across Redhill, Ewell and Chertsey. Working hours will be between 9am - 5pm Monday to Friday. Once your training is complete and the team feels fully supported, there may be flexibility to reduce the number of on-site days. In this role, you will provide day today leadership and back office support to ensure our Single Point of Access (SPA) service runs smoothly. This includes overseeing appointment booking processes, opening referrals, speaking with parents and carers, cancelling or rearranging appointments, and supporting the team to deliver high-quality, patient centred administration. We are looking for someone with leadership and management experience, excellent communication skills, and a proactive approach to supporting colleagues. You will play a key part in creating a positive, well organised and supportive environment for both the admin team and the families we serve. If you are a confident, people focused leader with experience in administrative services, wed love to hear from you Main duties of the job Provide supportive daytoday leadership for the administrative team, including supervision, onetoones, absence management, appraisals, training, and fair workload allocation. Communicate clearly, professionally and confidentially with colleagues, parents and external partners. Work closely with managers and senior practitioners to ensure referrals, appointments and service timelines are consistently met. Manage verbal and written communications, ensuring information is shared promptly and accurately. Represent the Business Support function at meetings, contributing to discussions and continuous service improvement. Use sound judgement to make decisions and identify when issues should be escalated to senior colleagues. Support recruitment activities, including shortlisting, interviewing and onboarding new team members as directed by the Business Support Manager. Prioritise your own workload while coordinating the teams tasks effectively in a busy, fastpaced environment. About us About the Company We change lives by transforming health and care. Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can. To find out more about HCRG Care Group, please visit Job responsibilities Salary starting from £26,250 with access to our group pension Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open and just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year. Ideal Candidate Essential Good general education to at least GCSE level or equivalent, including Maths and English. Qualification in supervisory or line management / relevant experience to NVQ 4 or equivalent level. Administrative experience in a busy, customer facing environment. Line management experience. Excellent planning and organisational skills and ability to meet deadlines. High levels of computer literacy to include a good working knowledge of Microsoft Office packages incusing Outlook, Word, Excel. Ability to work as part of a team. Effective interpersonal and communication skills, both verbal and written. Ability to work with discretion, sensitivity and maintain confidentiality. Ability to prioritise and manage own workload and that of the team, in a busy environment. Experience of HR processes. Desirable Previous health or social care experience. Knowledge of clinical systems or databases Other requirements: the successful applicant will need to be a car driver Please see attached Job Description for full Personal Specification. Person Specification General Requirements Click Apply for this job above to view the Job Description on our career site Click Apply for this job above to view the Job Description on our career site Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mar 06, 2026
Full time
We have an exciting opportunity for an experienced Business Support Team Leader to join our friendly Business Support Team. You will be based three days per week in our Redhill office, supporting a team of six Administrators who provide administrative support across Redhill, Ewell and Chertsey. Working hours will be between 9am - 5pm Monday to Friday. Once your training is complete and the team feels fully supported, there may be flexibility to reduce the number of on-site days. In this role, you will provide day today leadership and back office support to ensure our Single Point of Access (SPA) service runs smoothly. This includes overseeing appointment booking processes, opening referrals, speaking with parents and carers, cancelling or rearranging appointments, and supporting the team to deliver high-quality, patient centred administration. We are looking for someone with leadership and management experience, excellent communication skills, and a proactive approach to supporting colleagues. You will play a key part in creating a positive, well organised and supportive environment for both the admin team and the families we serve. If you are a confident, people focused leader with experience in administrative services, wed love to hear from you Main duties of the job Provide supportive daytoday leadership for the administrative team, including supervision, onetoones, absence management, appraisals, training, and fair workload allocation. Communicate clearly, professionally and confidentially with colleagues, parents and external partners. Work closely with managers and senior practitioners to ensure referrals, appointments and service timelines are consistently met. Manage verbal and written communications, ensuring information is shared promptly and accurately. Represent the Business Support function at meetings, contributing to discussions and continuous service improvement. Use sound judgement to make decisions and identify when issues should be escalated to senior colleagues. Support recruitment activities, including shortlisting, interviewing and onboarding new team members as directed by the Business Support Manager. Prioritise your own workload while coordinating the teams tasks effectively in a busy, fastpaced environment. About us About the Company We change lives by transforming health and care. Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can. To find out more about HCRG Care Group, please visit Job responsibilities Salary starting from £26,250 with access to our group pension Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open and just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year. Ideal Candidate Essential Good general education to at least GCSE level or equivalent, including Maths and English. Qualification in supervisory or line management / relevant experience to NVQ 4 or equivalent level. Administrative experience in a busy, customer facing environment. Line management experience. Excellent planning and organisational skills and ability to meet deadlines. High levels of computer literacy to include a good working knowledge of Microsoft Office packages incusing Outlook, Word, Excel. Ability to work as part of a team. Effective interpersonal and communication skills, both verbal and written. Ability to work with discretion, sensitivity and maintain confidentiality. Ability to prioritise and manage own workload and that of the team, in a busy environment. Experience of HR processes. Desirable Previous health or social care experience. Knowledge of clinical systems or databases Other requirements: the successful applicant will need to be a car driver Please see attached Job Description for full Personal Specification. Person Specification General Requirements Click Apply for this job above to view the Job Description on our career site Click Apply for this job above to view the Job Description on our career site Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Category: Transformation and Change Management Contract type: Fixed term Working hours: 36 hours per week Posted on: 24 February 2026 Directorate: Resources Location: Woodhatch Place,11 Cockshot Hill, Reigate, RH2 8EF Description We are committed to the development of our workforce.This position is only available to applicants who already work for Surrey County Council.We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This role has a starting salary of £47,142 per annum, for working 36 hours per week. This is a fixed term / secondment opportunity until 31st March 2027. The Government has announced a change to how local services will be delivered in Surrey. From April 2027, two new unitary councils - East Surrey and West Surrey will replace the current 12 councils.Surrey County Council(SCC)will now work together with all councils in Surrey to implement this new model and ensure a smooth transition. The Transformation Manager will workacrossall 12 Councils in Surreysupporting the Senior Transformation Manager and teams to deliver the complex Local Government Reorganisation (LGR) programme working directly with services in a variety of ways, such as, how they disaggregate their work or put in place a new process that will required in the new organisations. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role As a Transformation Manager, your role will be supporting the Senior Transformation Manager in working with services to deliver on the transition of Surrey County Council in two new unitary authorities from April 2027. We will not be transforming or re-designing services but ensuring their safe transition. In this context there will still be range of issues to work through and design thinking will be a critical part of this process. A key part of the role will be relationship building, influencing and negotiating. We're looking for strong influencers to develop and maintain strong and effective relationships across departments, programme teams, and our district and borough councils. Whilst you will mainly be supporting the Senior Transformation Manager there may the opportunity to lead on more focused projects within the LGR programme making this a great opportunity for someone looking for that next step in their careers. We are looking for motivated individuals who can bring their design and consultancy and transformation expertise in leading large scale and complex change for the Council. As a Transformation Manager, you will: Lead designated LGR design projects and support complex projects from planning through to delivery. Collaborate with stakeholders to define problems, gather requirements, and align on goals. Analyse business processes and identify opportunities for improvement using agreed methodologies. Support the development and implementation of change management strategies. Use data to inform decisions and measure the impact of transformation initiatives. Design and implement solutions that are efficient, effective, and user centred. Promote a culture of continuous improvement and innovation. Provide regular updates and insights to senior leaders and project sponsors. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Relevant design/consultancy experience, knowledge and understanding. Strong research skills, able to use innovative ways to access data and information required. Numerical skills including but not limited to basic arithmetic and percentages, ratios and proportions and data interpretation. Experience of identifying, collating and using best practice and benchmarking complex data to improve services. An ability to analyse and present complex data to individuals and groups in a way that makes it relatable and delivers the intended impact. Good interpersonal skills and communication with an ability to tailor your delivery depending on stakeholders. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please provide an example of a design or transformation project you led in a consultancy capacity, detailing the challenges you faced, any strategies you used, and the measurable outcomes achieved. Describe a time when you used data to support a change to a service. Please include the changes you proposed, the consultancy skills you used and the impact your changes had. Give an example of a time you used your interpersonal skills to work with diverse stakeholders, tailoring your communication to meet their needs. What was the intended outcome, and did you achieve it? Given what you know of the Devolution and Local Government Reorganisation agenda in Surrey, what do you see as the top priorities/areas of focus for service design? Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion, please contact Joanne Parkinson via email at . The job advert closes at 23:59 on 15/03/2026 with interviews planned for the week commencing 23/03/2026. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Mar 06, 2026
Full time
Category: Transformation and Change Management Contract type: Fixed term Working hours: 36 hours per week Posted on: 24 February 2026 Directorate: Resources Location: Woodhatch Place,11 Cockshot Hill, Reigate, RH2 8EF Description We are committed to the development of our workforce.This position is only available to applicants who already work for Surrey County Council.We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This role has a starting salary of £47,142 per annum, for working 36 hours per week. This is a fixed term / secondment opportunity until 31st March 2027. The Government has announced a change to how local services will be delivered in Surrey. From April 2027, two new unitary councils - East Surrey and West Surrey will replace the current 12 councils.Surrey County Council(SCC)will now work together with all councils in Surrey to implement this new model and ensure a smooth transition. The Transformation Manager will workacrossall 12 Councils in Surreysupporting the Senior Transformation Manager and teams to deliver the complex Local Government Reorganisation (LGR) programme working directly with services in a variety of ways, such as, how they disaggregate their work or put in place a new process that will required in the new organisations. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role As a Transformation Manager, your role will be supporting the Senior Transformation Manager in working with services to deliver on the transition of Surrey County Council in two new unitary authorities from April 2027. We will not be transforming or re-designing services but ensuring their safe transition. In this context there will still be range of issues to work through and design thinking will be a critical part of this process. A key part of the role will be relationship building, influencing and negotiating. We're looking for strong influencers to develop and maintain strong and effective relationships across departments, programme teams, and our district and borough councils. Whilst you will mainly be supporting the Senior Transformation Manager there may the opportunity to lead on more focused projects within the LGR programme making this a great opportunity for someone looking for that next step in their careers. We are looking for motivated individuals who can bring their design and consultancy and transformation expertise in leading large scale and complex change for the Council. As a Transformation Manager, you will: Lead designated LGR design projects and support complex projects from planning through to delivery. Collaborate with stakeholders to define problems, gather requirements, and align on goals. Analyse business processes and identify opportunities for improvement using agreed methodologies. Support the development and implementation of change management strategies. Use data to inform decisions and measure the impact of transformation initiatives. Design and implement solutions that are efficient, effective, and user centred. Promote a culture of continuous improvement and innovation. Provide regular updates and insights to senior leaders and project sponsors. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Relevant design/consultancy experience, knowledge and understanding. Strong research skills, able to use innovative ways to access data and information required. Numerical skills including but not limited to basic arithmetic and percentages, ratios and proportions and data interpretation. Experience of identifying, collating and using best practice and benchmarking complex data to improve services. An ability to analyse and present complex data to individuals and groups in a way that makes it relatable and delivers the intended impact. Good interpersonal skills and communication with an ability to tailor your delivery depending on stakeholders. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please provide an example of a design or transformation project you led in a consultancy capacity, detailing the challenges you faced, any strategies you used, and the measurable outcomes achieved. Describe a time when you used data to support a change to a service. Please include the changes you proposed, the consultancy skills you used and the impact your changes had. Give an example of a time you used your interpersonal skills to work with diverse stakeholders, tailoring your communication to meet their needs. What was the intended outcome, and did you achieve it? Given what you know of the Devolution and Local Government Reorganisation agenda in Surrey, what do you see as the top priorities/areas of focus for service design? Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion, please contact Joanne Parkinson via email at . The job advert closes at 23:59 on 15/03/2026 with interviews planned for the week commencing 23/03/2026. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
NUPAS are recruiting a Health, Safety and Estates Manager to join our growing team. Working 37.5 hours per week across 5 days, the successful candidate will be responsible for all Health & Safety matters at NUPAS, alongside Estates responsibilities for 5 main hubs within NUPAS's estates profile across the Midlands and North-West. This is an opportunity for a pro active and dynamic individual to work for one of the leading organisations supporting women's reproductive choices. As such, it is essential that you share our values and feel as passionate about the right to choose, as we do. The Health, Safety & Estates Manager will work closely with the Chief Executive Officer, Risk, Quality and Patient Safety Lead, Head of Operations, Regional Managers and external partner organisations to support the safe and effective delivery of our services, while championing a positive culture throughout all levels of the Organisation. For further details please contact This advert will close early if there are a lot of applicants, so we encourage you to apply early. Main duties of the job Develop and implement a robust Health & Safety management system for NUPAS, promoting the delivery of high standards of Health & Safety management across all our activities. Review, update, and implement all relevant Health & Safety policies and procedures to ensure compliance with legislation and guidance, while accurately reflecting our work activities and operations. Develop and implement a proactive audit and inspection programme to identify risks, drive continuous improvement and ensure ongoing compliance. Develop and manage the organisation's Health & Safety training strategy, ensuring that systems are in place to identify training needs and monitor training attendance. Promote and embed a positive Health & Safety culture throughout all levels of the organisation through proactive engagement, visible leadership and targeted initiatives. Oversee the development and review of safe systems of work for work activities, ensuring compliance through a program of proactive audits across our hubs. Lead investigations for all accidents, near misses and other relevant incidents, ensuring root cause is identified, reasonable controls are implemented and all statutory reporting requirements are met (such as RIDDOR). Provide expert professional advice and support regarding health, safety and estate matters to all NUPAS staff, ensuring there are clear routes for who to contact when out of hours and during periods of leave. Act as a point of contact for regulators and external auditors in relation to Health & Safety and estates compliance. Maintain up-to-date knowledge of relevant legislative frameworks, guidance, industry best practice and emerging improvements, ensuring all relevant team members are informed of changes in a timely manner. Develop and manage an effective Planned Preventative Maintenance (PPM) system to ensure statutory compliance and effective estates management, including fire safety, asbestos, legionella, electrical safety and gas safety. Prepare and deliver regular updates to the NUPAS Executive Leadership Team, including current performance levels against KPIs and emerging risks, in line with the organisation's requirements. Ensure appropriate maintenance and security arrangements are in place across five main hubs to oversee all upkeep, repairs, refurbishments and equipment maintenance. Coordinate and oversee approved contractors and suppliers to ensure compliance, performance and value for money. Always uphold and adhere to NUPAS Values and Strategic Objectives. Work unsupervised using own judgement and decision making skills on day to day operational and strategic issues. Maintain a professional work ethic and promote professionalism within the organisation. Full JD in attachments. About us NUPAS is one of the leading organisations supporting women's reproductive choices. Pro choice is a must. The post holder will have a duty to ensure that the principles of patient, carer and public involvement and engagement are adhered to in line with Section 11 of The Health and Social Care Act 2012 for Improving Patient Experience. NUPAS is committed to safeguarding and safeguarding children, young people and vulnerable adults is everyone's responsibility. DBS checks are standard on all prospective employees, the level of this check will be determined by the job type. All staff are required to adhere to the principles of patient centred care as detailed in the NICE Quality Standard for Patient Experience and to treat patients with dignity, kindness, compassion, courtesy, respect, understanding and honesty. The post holder will, in support of the NUPAS values, ensure that everyone is treated as an individual, and will acknowledge and value difference in order to treat everyone fairly. Location This is a national based role. The office-based element of the role will be at our Head office in Birmingham or at one of our nationwide clinics. Person Specification Experience Proven ability to promote and embed a positive Health & Safety culture. Demonstrable experience in developing risk assessment, conducting inspections/audits and undertaking incident investigations (including working knowledge of RIDDOR reporting). Strong working knowledge statutory compliance requirements relevant to estates (including fire safety, asbestos, legionella, electrical and gas safety). Full UK Driving Licence. Strong leadership, mentoring and stakeholder management skills. Excellent written and verbal communication skills, including report writing and presenting to senior stakeholders. Experience with one or more of the following: Managing Health & Safety across multiple sites. Working in healthcare, charity or similar regulated environments (e.g. CQC). Developing and implementing formal Health & Safety management systems (such as ISO45001). Managing contractors and ensuring compliance with health, safety and regulatory standards. Managing budgets and delivering value for money. Developing and managing Planned Preventative Maintenance (PPM) systems. Using digital compliance and training management systems. Qualifications Minimum of 5 years in a Health & Safety role at management level. Minimum of a NEBOSH General Certificate (or equivalent Level 3 Health & Safety qualification). Evidence of ongoing Continuing Professional Development (CPD). Higher level Health & Safety qualification (NEBOSH Diploma or equivalent Level 6 NVQ). Relevant qualification in Facilities or Estates Management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Chief Executive Officer & Executive Director
Mar 06, 2026
Full time
NUPAS are recruiting a Health, Safety and Estates Manager to join our growing team. Working 37.5 hours per week across 5 days, the successful candidate will be responsible for all Health & Safety matters at NUPAS, alongside Estates responsibilities for 5 main hubs within NUPAS's estates profile across the Midlands and North-West. This is an opportunity for a pro active and dynamic individual to work for one of the leading organisations supporting women's reproductive choices. As such, it is essential that you share our values and feel as passionate about the right to choose, as we do. The Health, Safety & Estates Manager will work closely with the Chief Executive Officer, Risk, Quality and Patient Safety Lead, Head of Operations, Regional Managers and external partner organisations to support the safe and effective delivery of our services, while championing a positive culture throughout all levels of the Organisation. For further details please contact This advert will close early if there are a lot of applicants, so we encourage you to apply early. Main duties of the job Develop and implement a robust Health & Safety management system for NUPAS, promoting the delivery of high standards of Health & Safety management across all our activities. Review, update, and implement all relevant Health & Safety policies and procedures to ensure compliance with legislation and guidance, while accurately reflecting our work activities and operations. Develop and implement a proactive audit and inspection programme to identify risks, drive continuous improvement and ensure ongoing compliance. Develop and manage the organisation's Health & Safety training strategy, ensuring that systems are in place to identify training needs and monitor training attendance. Promote and embed a positive Health & Safety culture throughout all levels of the organisation through proactive engagement, visible leadership and targeted initiatives. Oversee the development and review of safe systems of work for work activities, ensuring compliance through a program of proactive audits across our hubs. Lead investigations for all accidents, near misses and other relevant incidents, ensuring root cause is identified, reasonable controls are implemented and all statutory reporting requirements are met (such as RIDDOR). Provide expert professional advice and support regarding health, safety and estate matters to all NUPAS staff, ensuring there are clear routes for who to contact when out of hours and during periods of leave. Act as a point of contact for regulators and external auditors in relation to Health & Safety and estates compliance. Maintain up-to-date knowledge of relevant legislative frameworks, guidance, industry best practice and emerging improvements, ensuring all relevant team members are informed of changes in a timely manner. Develop and manage an effective Planned Preventative Maintenance (PPM) system to ensure statutory compliance and effective estates management, including fire safety, asbestos, legionella, electrical safety and gas safety. Prepare and deliver regular updates to the NUPAS Executive Leadership Team, including current performance levels against KPIs and emerging risks, in line with the organisation's requirements. Ensure appropriate maintenance and security arrangements are in place across five main hubs to oversee all upkeep, repairs, refurbishments and equipment maintenance. Coordinate and oversee approved contractors and suppliers to ensure compliance, performance and value for money. Always uphold and adhere to NUPAS Values and Strategic Objectives. Work unsupervised using own judgement and decision making skills on day to day operational and strategic issues. Maintain a professional work ethic and promote professionalism within the organisation. Full JD in attachments. About us NUPAS is one of the leading organisations supporting women's reproductive choices. Pro choice is a must. The post holder will have a duty to ensure that the principles of patient, carer and public involvement and engagement are adhered to in line with Section 11 of The Health and Social Care Act 2012 for Improving Patient Experience. NUPAS is committed to safeguarding and safeguarding children, young people and vulnerable adults is everyone's responsibility. DBS checks are standard on all prospective employees, the level of this check will be determined by the job type. All staff are required to adhere to the principles of patient centred care as detailed in the NICE Quality Standard for Patient Experience and to treat patients with dignity, kindness, compassion, courtesy, respect, understanding and honesty. The post holder will, in support of the NUPAS values, ensure that everyone is treated as an individual, and will acknowledge and value difference in order to treat everyone fairly. Location This is a national based role. The office-based element of the role will be at our Head office in Birmingham or at one of our nationwide clinics. Person Specification Experience Proven ability to promote and embed a positive Health & Safety culture. Demonstrable experience in developing risk assessment, conducting inspections/audits and undertaking incident investigations (including working knowledge of RIDDOR reporting). Strong working knowledge statutory compliance requirements relevant to estates (including fire safety, asbestos, legionella, electrical and gas safety). Full UK Driving Licence. Strong leadership, mentoring and stakeholder management skills. Excellent written and verbal communication skills, including report writing and presenting to senior stakeholders. Experience with one or more of the following: Managing Health & Safety across multiple sites. Working in healthcare, charity or similar regulated environments (e.g. CQC). Developing and implementing formal Health & Safety management systems (such as ISO45001). Managing contractors and ensuring compliance with health, safety and regulatory standards. Managing budgets and delivering value for money. Developing and managing Planned Preventative Maintenance (PPM) systems. Using digital compliance and training management systems. Qualifications Minimum of 5 years in a Health & Safety role at management level. Minimum of a NEBOSH General Certificate (or equivalent Level 3 Health & Safety qualification). Evidence of ongoing Continuing Professional Development (CPD). Higher level Health & Safety qualification (NEBOSH Diploma or equivalent Level 6 NVQ). Relevant qualification in Facilities or Estates Management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Chief Executive Officer & Executive Director
JOB PURPOSE The purpose of the role is to assist in the development and implementation of the Academy's Sports Science plan in line with the Club's overall strategy for developing elite players. Focus will primarily be on the development of the following areas of support: Strength and conditioning - pitch & gym based work. Diet and nutrition. Sports Science - including physiology, biomechanics, physical testing and measurement. Overall delivery of targets and the running of Luton Town Football Club 2020 Ltd (LTFC), with particular focus on the fitness of LTFC playing staff. To commit to the collective decisions of the Board. KEY RESPONSIBILITIES To assist the Head of Academy Sport Science in delivering all relevant aspects in line with the Club's strategic objectives and the Elite Player Performance Plan (EPPP). To work in tandem with all other Sports Science, Medical staff and Coaching staff. Provide sport science support to U9-14 players on training days. Provide sport science support for U9-14 players undergoing the rehabilitation process. Assist with sport science support for U15-16 players. To ensure that the appropriate sport science information is added to each player's Performance Clock. To assist the Head of Academy Sport Science in ensuring that all players graduating from the Academy whether into the Development/Professional squads, or leaving the Club, do so with a completed sport science player performance record as required by the EPPP guidelines. To undertake personal CPD as appropriate to meet the demands of the role. To assist the Head of Academy Sport Science with regards to sport science / strength and conditioning programmes for all age groups in the Academy, to monitor progress of players, and to ensure that the requirements of the EPPP in relation to National Testing initiatives are met. In particular, to deliver support to the Academy's U9-14 players under the guidance of the Head of Academy Sport Science. To implement effective testing in the following areas: age appropriate physical screening anthropometric assessments physiological/fitness testing movement and posture/functioning screening predictive testing of size and shape/maturation measurement. Health & Safety Employee requirements: Maintain up to date knowledge of Health & Safety related guidance and processes within your role and in line with the Club's Health & Safety Policy. Consider the Health & Safety implications of all actions and inaction within your role. Support and uphold agreed standards for Health & Safety compliance, including assisting in accident, dangerous occurrence and near miss investigations within your role. Follow and adhere to; safe management systems and working practices in line with the Club's Health & Safety Policy. Ensure you have been briefed and are confident in using any equipment prior to use and seek guidance from your line manager as required. Regularly review risk assessments, safe working, and management systems associated with your role. Liaise regularly with the Club's appointed Health & Safety representatives to support and maintain compliance. Maintain records of all Health & Safety issues within your role and area of responsibility. MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION Education/Qualifications/Training Essentials BSc in Sports Science or sub-discipline. Valid FA Safeguarding Children Certificate. Hold an enhanced DBS check. FA Emergency First Aid in Football. Desirables MSc in a related discipline or working towards. BASES / UKSCA Accreditation or working towards. Specific Experience Excellent IT skills and experience in use of all Microsoft Office products. Committed and driven by deadlines and results. Ability to turn ideas into deliverables with minimal supervision. Abilities/Skills/Knowledge Must Committed, enthusiastic and passionate about Luton Town Football Club. Ability to work as part of a team as well as using one's own initiative. Able to communicate effectively with players, parents and fellow staff members at all levels. Able to adapt to the demands of the job and needs of the players / coaches. Willing to follow and promote the philosophy of the football club. Be an ambassador for Luton Town Football Club presenting the club in a positive image at all times. Additional Information This is a part time role (approx. 14 hours per week). Applicants must be eligible to live and work in the UK. SAFEGUARDING STATEMENT The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance. The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures. EQUALITY STATEMENT The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club's Equality, Diversity and Inclusion Policy. The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.
Mar 06, 2026
Full time
JOB PURPOSE The purpose of the role is to assist in the development and implementation of the Academy's Sports Science plan in line with the Club's overall strategy for developing elite players. Focus will primarily be on the development of the following areas of support: Strength and conditioning - pitch & gym based work. Diet and nutrition. Sports Science - including physiology, biomechanics, physical testing and measurement. Overall delivery of targets and the running of Luton Town Football Club 2020 Ltd (LTFC), with particular focus on the fitness of LTFC playing staff. To commit to the collective decisions of the Board. KEY RESPONSIBILITIES To assist the Head of Academy Sport Science in delivering all relevant aspects in line with the Club's strategic objectives and the Elite Player Performance Plan (EPPP). To work in tandem with all other Sports Science, Medical staff and Coaching staff. Provide sport science support to U9-14 players on training days. Provide sport science support for U9-14 players undergoing the rehabilitation process. Assist with sport science support for U15-16 players. To ensure that the appropriate sport science information is added to each player's Performance Clock. To assist the Head of Academy Sport Science in ensuring that all players graduating from the Academy whether into the Development/Professional squads, or leaving the Club, do so with a completed sport science player performance record as required by the EPPP guidelines. To undertake personal CPD as appropriate to meet the demands of the role. To assist the Head of Academy Sport Science with regards to sport science / strength and conditioning programmes for all age groups in the Academy, to monitor progress of players, and to ensure that the requirements of the EPPP in relation to National Testing initiatives are met. In particular, to deliver support to the Academy's U9-14 players under the guidance of the Head of Academy Sport Science. To implement effective testing in the following areas: age appropriate physical screening anthropometric assessments physiological/fitness testing movement and posture/functioning screening predictive testing of size and shape/maturation measurement. Health & Safety Employee requirements: Maintain up to date knowledge of Health & Safety related guidance and processes within your role and in line with the Club's Health & Safety Policy. Consider the Health & Safety implications of all actions and inaction within your role. Support and uphold agreed standards for Health & Safety compliance, including assisting in accident, dangerous occurrence and near miss investigations within your role. Follow and adhere to; safe management systems and working practices in line with the Club's Health & Safety Policy. Ensure you have been briefed and are confident in using any equipment prior to use and seek guidance from your line manager as required. Regularly review risk assessments, safe working, and management systems associated with your role. Liaise regularly with the Club's appointed Health & Safety representatives to support and maintain compliance. Maintain records of all Health & Safety issues within your role and area of responsibility. MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION Education/Qualifications/Training Essentials BSc in Sports Science or sub-discipline. Valid FA Safeguarding Children Certificate. Hold an enhanced DBS check. FA Emergency First Aid in Football. Desirables MSc in a related discipline or working towards. BASES / UKSCA Accreditation or working towards. Specific Experience Excellent IT skills and experience in use of all Microsoft Office products. Committed and driven by deadlines and results. Ability to turn ideas into deliverables with minimal supervision. Abilities/Skills/Knowledge Must Committed, enthusiastic and passionate about Luton Town Football Club. Ability to work as part of a team as well as using one's own initiative. Able to communicate effectively with players, parents and fellow staff members at all levels. Able to adapt to the demands of the job and needs of the players / coaches. Willing to follow and promote the philosophy of the football club. Be an ambassador for Luton Town Football Club presenting the club in a positive image at all times. Additional Information This is a part time role (approx. 14 hours per week). Applicants must be eligible to live and work in the UK. SAFEGUARDING STATEMENT The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance. The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures. EQUALITY STATEMENT The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club's Equality, Diversity and Inclusion Policy. The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
London North West University Healthcare NHS Trust Deputy Head of Estates The closing date is 02 March 2026 Based at Northwick Park Hospital, but covering across sites (Ealing Hospital, Central Middlesex Hospital, and some Community sites), you will manage the day-to-day Estates Services for the Trust, holding senior and professional responsibility for the effective, safe and compliant delivery of these services. In addition, you will provide direct support to the Associate Director of Estates and Capital Projects with involvement in exciting and ambitious projects aimed at developing and improving services for patients, families and staff. Main duties of the job Ensuring the Trust provides Estates services that are safe, whilst optimising the opportunities to provide high quality of patient care. Ensure the development and implementation of the Estates policies, procedures and systems are fully integrated with the Trust processes and values. To be responsible for the development and provision of specific areas of the annual business plans for all estate management arrangements, operations and service provision. To proactively participate in stakeholder groups. To continue the development and analysis of benchmarking of all estates data at both local and national levels. Ensure that monitoring and financial management systems are in place to effectively control financial activity within own area. Responsibility to ensure compliance with legislation, regulation and relevant guidance including Health and Safety matters to minimise risk to patients, staff, and visitors. To lead and review of service contracts to ensure that the Trust receives high quality, efficient and cost-effective services that meet Trust business and regulatory requirements. Interpret and comply with relevant legislation, regulation, and best practice guidance. To monitor service performance through the development, production, and use of key performance indicators (KPIs) to demonstrate the delivery of agreed service standards. About us London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serves a diverse population of almost one million people. Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK. Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice. Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. St Mark's Hospital: an internationally renowned specialist centre for bowel disease. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. Job responsibilities To view the main responsibility, please see the attached Job Description and Person Specification. Person Specification Knowledge /Experience Significant experience in managerial roles including engineering or building services estates functions. Relevant or similar NHS post. Understanding of acute hospitals engineering systems, fire safety and Health & Safety. Qualifications Minimum of Master degree level or demonstrable experience/HND/HNC in Electrical or Mechanical Engineering or relevant FM subject. Membership of a professional Estates, Engineering or FM Chartered organisation. Skills Abilities/Attributes HTM appointments. Ability to think clearly and work strategically. Ability to influence and negotiate at a senior level, analyse and report on complex data. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name London North West University Healthcare NHS Trust £82,906 to £94,632 a year Per Annum Including High Cost Area Supplement
Mar 06, 2026
Full time
London North West University Healthcare NHS Trust Deputy Head of Estates The closing date is 02 March 2026 Based at Northwick Park Hospital, but covering across sites (Ealing Hospital, Central Middlesex Hospital, and some Community sites), you will manage the day-to-day Estates Services for the Trust, holding senior and professional responsibility for the effective, safe and compliant delivery of these services. In addition, you will provide direct support to the Associate Director of Estates and Capital Projects with involvement in exciting and ambitious projects aimed at developing and improving services for patients, families and staff. Main duties of the job Ensuring the Trust provides Estates services that are safe, whilst optimising the opportunities to provide high quality of patient care. Ensure the development and implementation of the Estates policies, procedures and systems are fully integrated with the Trust processes and values. To be responsible for the development and provision of specific areas of the annual business plans for all estate management arrangements, operations and service provision. To proactively participate in stakeholder groups. To continue the development and analysis of benchmarking of all estates data at both local and national levels. Ensure that monitoring and financial management systems are in place to effectively control financial activity within own area. Responsibility to ensure compliance with legislation, regulation and relevant guidance including Health and Safety matters to minimise risk to patients, staff, and visitors. To lead and review of service contracts to ensure that the Trust receives high quality, efficient and cost-effective services that meet Trust business and regulatory requirements. Interpret and comply with relevant legislation, regulation, and best practice guidance. To monitor service performance through the development, production, and use of key performance indicators (KPIs) to demonstrate the delivery of agreed service standards. About us London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serves a diverse population of almost one million people. Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK. Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice. Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. St Mark's Hospital: an internationally renowned specialist centre for bowel disease. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. Job responsibilities To view the main responsibility, please see the attached Job Description and Person Specification. Person Specification Knowledge /Experience Significant experience in managerial roles including engineering or building services estates functions. Relevant or similar NHS post. Understanding of acute hospitals engineering systems, fire safety and Health & Safety. Qualifications Minimum of Master degree level or demonstrable experience/HND/HNC in Electrical or Mechanical Engineering or relevant FM subject. Membership of a professional Estates, Engineering or FM Chartered organisation. Skills Abilities/Attributes HTM appointments. Ability to think clearly and work strategically. Ability to influence and negotiate at a senior level, analyse and report on complex data. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name London North West University Healthcare NHS Trust £82,906 to £94,632 a year Per Annum Including High Cost Area Supplement
Job Title: Property Services Team Leader Contract Type: Permanent Salary: £40,557.46 Per annum Working Hours: 35 hours per week Working Pattern: Monday to Friday Location: Arlington, London / Hybrid If you share our values and are excited about making a significant impact at Riverside, please attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Property Services Team Leader You will be responsible for leading and managing one of the six operations support teams to ensure the provision of effective and efficient administration surrounding the repairs, services, compliance works and other technical projects. Supporting the Head of P&P to build and maintain effective relationships with a range of customers and stakeholders. Ideally in this role you will effectively line manage one of the administrative teams. You will lead, manage, motivate, engage and support the team to deliver a customer focused service, also you will be providing leadership to the team through effective coaching, mentoring, 121s and team meetings. Ensure team members understand their role and areas of responsibilities. About you Previous line management experience. Advanced IT skills and literacy. Excellent communication skills, both written and verbal. Excellent organisational skills. Proven track record of problem solving, identifying and resolving issues promptly. Good time management, planning & organisational skills. Strong customer experience ethos. Able to work alone or as part of team, demonstrates company values e.g. customer first. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role profile You will be responsible for leading and managing one of the six operations support teams to ensure the provision of effective and efficient administration surrounding the repairs, services, compliance works and other technical projects. Supporting the Head of P&P to build and maintain effective relationships with a range of customers and stakeholders. Role requires you to: Effective line management of one of the administrative teams. You will lead, manage, motivate, engage and support the team to deliver a customer focused service. Provide leadership to the team through effective coaching, mentoring, 121s and team meetings. Ensure team members understand their role and areas of responsibilities. Understanding and adherence to Financial and Procurement procedures. Responsible for ensuring team members are inducted and adequately trained to fulfil their duties and adhere to internal processes and procedures. Ensure personal development plans are reviewed regularly. Support Senior Managers to monitor and manage DLO and third party contractor performance to achieve agreed service levels and KPIs. Management of gas servicing, communal heating servicing, M&E PPM, EICRs and similar and the management of associated compliance data, certificates and legal packs. The timely production of management reports to support service delivery and meet business requirements. Set targets for your team and ensure these targets are monitored and regular reports/updates provided to support the business. Take corrective action where targets are under threat. Act as an ambassador for the service, actively building positive working relationships with key internal and external stakeholders. Any other reasonable duties to support service delivery. Person specification Essential Previous line management experience. Advanced IT skills and literacy. Excellent communication skills, both written and verbal. Excellent organisational skills. Proven track record of problem solving, identifying and resolving issues promptly. Good time management, planning & organisational skills. Strong customer experience ethos. Able to work alone or as part of team, demonstrates company values e.g. customer first. Desirable Contract management admin support. Experience working in the housing/property sector. Experience of scheduling the multi-disciplinary delivery of a large repairs service using an ICT job appointing tool. Experience in the use of ICT systems including mobile working, job management and performance systems. Experience of working in a pressurised environment, dealing with challenging situations. Social housing experience. Experience of partnership working. Outline knowledge of Repair & Maintenance methodologies. Knowledge of job ordering / information systems. About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.
Mar 06, 2026
Full time
Job Title: Property Services Team Leader Contract Type: Permanent Salary: £40,557.46 Per annum Working Hours: 35 hours per week Working Pattern: Monday to Friday Location: Arlington, London / Hybrid If you share our values and are excited about making a significant impact at Riverside, please attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Property Services Team Leader You will be responsible for leading and managing one of the six operations support teams to ensure the provision of effective and efficient administration surrounding the repairs, services, compliance works and other technical projects. Supporting the Head of P&P to build and maintain effective relationships with a range of customers and stakeholders. Ideally in this role you will effectively line manage one of the administrative teams. You will lead, manage, motivate, engage and support the team to deliver a customer focused service, also you will be providing leadership to the team through effective coaching, mentoring, 121s and team meetings. Ensure team members understand their role and areas of responsibilities. About you Previous line management experience. Advanced IT skills and literacy. Excellent communication skills, both written and verbal. Excellent organisational skills. Proven track record of problem solving, identifying and resolving issues promptly. Good time management, planning & organisational skills. Strong customer experience ethos. Able to work alone or as part of team, demonstrates company values e.g. customer first. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role profile You will be responsible for leading and managing one of the six operations support teams to ensure the provision of effective and efficient administration surrounding the repairs, services, compliance works and other technical projects. Supporting the Head of P&P to build and maintain effective relationships with a range of customers and stakeholders. Role requires you to: Effective line management of one of the administrative teams. You will lead, manage, motivate, engage and support the team to deliver a customer focused service. Provide leadership to the team through effective coaching, mentoring, 121s and team meetings. Ensure team members understand their role and areas of responsibilities. Understanding and adherence to Financial and Procurement procedures. Responsible for ensuring team members are inducted and adequately trained to fulfil their duties and adhere to internal processes and procedures. Ensure personal development plans are reviewed regularly. Support Senior Managers to monitor and manage DLO and third party contractor performance to achieve agreed service levels and KPIs. Management of gas servicing, communal heating servicing, M&E PPM, EICRs and similar and the management of associated compliance data, certificates and legal packs. The timely production of management reports to support service delivery and meet business requirements. Set targets for your team and ensure these targets are monitored and regular reports/updates provided to support the business. Take corrective action where targets are under threat. Act as an ambassador for the service, actively building positive working relationships with key internal and external stakeholders. Any other reasonable duties to support service delivery. Person specification Essential Previous line management experience. Advanced IT skills and literacy. Excellent communication skills, both written and verbal. Excellent organisational skills. Proven track record of problem solving, identifying and resolving issues promptly. Good time management, planning & organisational skills. Strong customer experience ethos. Able to work alone or as part of team, demonstrates company values e.g. customer first. Desirable Contract management admin support. Experience working in the housing/property sector. Experience of scheduling the multi-disciplinary delivery of a large repairs service using an ICT job appointing tool. Experience in the use of ICT systems including mobile working, job management and performance systems. Experience of working in a pressurised environment, dealing with challenging situations. Social housing experience. Experience of partnership working. Outline knowledge of Repair & Maintenance methodologies. Knowledge of job ordering / information systems. About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.
Are you organised, proactive and ready to play a key role in shaping Warwickshire's highways and infrastructure? We're looking for a Programme Officer to join our Highways S278 team, supporting the delivery of developer funded and externally designed highway improvement projects. About the Role As part of our Engineering Design Services (EDS) group-covering highways, bridges, traffic control & information systems, structures and more-you'll help ensure that essential improvement schemes across the county are efficiently delivered, well managed and compliant with contract and engineering standards. Working alongside engineers, project managers, developers and stakeholders, you will undertake project tasks to support the smooth running of capital projects from initiation to completion. What You'll Be Doing Administering contracts, consultant commissions and developer agreements. Ensuring service requests are accurate and providing up to date commercial data to support budget management and NEC contract requirements. Completing financial administrative tasks, including invoice processing and compliance checks. Managing and maintaining confidential and complex project data, ensuring accuracy and secure storage. Handling enquiries from the public, contractors and elected members with professionalism. Supporting project development, including risk registers, programmes, quality plans, meeting records and documentation. Updating records, inventories, registers and databases, resolving queries as needed. Ensuring all work meets required quality standards. About You We're looking for someone who is: Educated to NVQ Level 4 (or equivalent) or has 3+ years' relevant experience. Able to interpret and analyse complex information independently. A confident communicator-both written and verbal-with varied audiences. Skilled in ICT systems. Able to work under pressure, meet deadlines and adapt to unexpected challenges. Organised and capable of coordinating multiple project tasks. Desirable Experience Working within highways engineering or transport planning. Supporting project budgets, funding and invoicing. Using corporate financial systems such as Unit 4. Managing risk, programme, budget or communications in a project support role. Confidently dealing with the general public, contractors and elected members. For further information please see the Job Description and Person Specification. Working for Warwickshire - This is the difference you make Warwickshire County Council is a place where everyone feels valued, included, safe, supported and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform. Click here to view the benefits at Warwickshire County Council. Additional Information The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public. If you are applying for this role on a secondment basis please ensure you have permission from your line manager. To discuss the role please contact Debbie Schneider - Closing date: 9th March 2026 Interview date: TBC Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact and we will make every effort to meet your specific requirements. Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more
Mar 06, 2026
Full time
Are you organised, proactive and ready to play a key role in shaping Warwickshire's highways and infrastructure? We're looking for a Programme Officer to join our Highways S278 team, supporting the delivery of developer funded and externally designed highway improvement projects. About the Role As part of our Engineering Design Services (EDS) group-covering highways, bridges, traffic control & information systems, structures and more-you'll help ensure that essential improvement schemes across the county are efficiently delivered, well managed and compliant with contract and engineering standards. Working alongside engineers, project managers, developers and stakeholders, you will undertake project tasks to support the smooth running of capital projects from initiation to completion. What You'll Be Doing Administering contracts, consultant commissions and developer agreements. Ensuring service requests are accurate and providing up to date commercial data to support budget management and NEC contract requirements. Completing financial administrative tasks, including invoice processing and compliance checks. Managing and maintaining confidential and complex project data, ensuring accuracy and secure storage. Handling enquiries from the public, contractors and elected members with professionalism. Supporting project development, including risk registers, programmes, quality plans, meeting records and documentation. Updating records, inventories, registers and databases, resolving queries as needed. Ensuring all work meets required quality standards. About You We're looking for someone who is: Educated to NVQ Level 4 (or equivalent) or has 3+ years' relevant experience. Able to interpret and analyse complex information independently. A confident communicator-both written and verbal-with varied audiences. Skilled in ICT systems. Able to work under pressure, meet deadlines and adapt to unexpected challenges. Organised and capable of coordinating multiple project tasks. Desirable Experience Working within highways engineering or transport planning. Supporting project budgets, funding and invoicing. Using corporate financial systems such as Unit 4. Managing risk, programme, budget or communications in a project support role. Confidently dealing with the general public, contractors and elected members. For further information please see the Job Description and Person Specification. Working for Warwickshire - This is the difference you make Warwickshire County Council is a place where everyone feels valued, included, safe, supported and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform. Click here to view the benefits at Warwickshire County Council. Additional Information The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public. If you are applying for this role on a secondment basis please ensure you have permission from your line manager. To discuss the role please contact Debbie Schneider - Closing date: 9th March 2026 Interview date: TBC Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact and we will make every effort to meet your specific requirements. Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Role: Police Community Support Officer (PCSO) Apprenticeship Programme Location: Various locations across the South Yorkshire Police Force Area (Barnsley, Doncaster, Rotherham & Sheffield) Salary: £28,914 - £31,749 Hours: 37 Contract Type: Permanent (Please note permanency in this role is dependent on completion of the PCSO Apprenticeship programme) Applications are invited for our PCSO Apprenticeship Programme for a planned start date of 7th September 2026. The programme is approximately 15 months in length and once all areas have been successfully completed you will be awarded with a Level 4 Diploma in Community Policing Practice qualification. This is a vital role here in South Yorkshire Police and one which serves as a bridge between the police force and the communities and people living within the force area. To be eligible to apply you must be able to demonstrate the following: Residency - You must have resided in the UK for three continuous years immediately prior to application. If you have been abroad during the last three years while serving in the UK Armed Forces or working for the UK Government your application will still be considered. Citizenship - You must be either a British citizen, a citizen of the EU or other states in the EEA, or a Commonwealth citizen or foreign national with indefinite leave to remain in the UK. Qualifications - Candidates who currently hold a level 2 in Functional Skills / English & Maths GCSE or equivalent will be asked to provide proof of this as part of the initial application stage. Candidates who do not currently hold this level of qualification will need to have secured Level 2 qualification in Functional Skills by the end point assessment stage of the apprenticeship programme. This will be completed alongside the apprenticeship programme. Age - You must be 17 at the time of application and 18 at the time of appointment. Driving Licence - You must hold a full manual driving licence. Key responsibilities: Deployment at locations throughout the South Yorkshire Police area. Work a shift pattern and Saturday working. Perform duties outdoors and in all weather, conditions. Maintain a highly visible community presence in the local area needs to address issues of public concern and act as a deterrent. Develop personal, detailed, comprehensive, professional knowledge and understanding of the local community in which they operate. Use appropriate communication methodologies for fostering, promoting, and maintaining channels of communication. Support ongoing Police operations undertaking community-based activities as directed to gather, handle, and submit information and intelligence. Support South Yorkshire Police in initial front-line response to incidents. Develop close working relationships with key community contacts. Develop effective relationships with individuals, including the vulnerable and at risk across the community. Where appropriate, assist South Yorkshire Police to manage complex incidents, acting to contain, assess needs and/or provide support to ensure immediate public safety. Maintain awareness of potential and actual risks to individuals, escalating potential threats to public. Support the identification and exploration of new ways of working and innovation in community policing. Support the implementation of evidence based policing initiatives. Apply personal safety tactics and the use of equipment where required. Attend court and give witness testimony in relation to any incidents where they have personal knowledge or involvement. Skills and experience: Able to demonstrate alignment with the ethics and values of the police service. Previous experience of working with members of the public. Verbal communication skills with the ability to listen to others, reason and defuse situations, particularly in potential confrontational circumstances. Ability to work on own initiative with minimal supervision and the ability to plan and prioritise own work. Ability to make decisions in tight timescales in an assertive and unbiased manner. Team working skills demonstrating awareness of individual differences. IT skills and experience of using systems and/or databases. Skills and experience as documented in the role profile need to be evidenced in your application to be considered for interview. For more detailed information relating to the role, skills and experience for this role, please click here to view the role profile. What we offer: We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below: A highly competitive salary and access to a generous pension scheme Generous annual leave allowance A wide range of family friendly policies including enhanced maternity, paternity and adoption leave Flexible working arrangements including flexi-time and hybrid working A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police Employee Assistant Programme (accessible 24/7) offering confidential support and advice Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme Committed to embedding sustainability: South Yorkshire Police Sustainability Strategy (yhrn.police) Membership to the Sports and Social Club Access to a wide range of staff support groups and networks Appearance & Standards: South Yorkshire Police is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff, and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process. South Yorkshire Police's overarching aim is to deliver an excellent police service to support safer communities. The public's assessment of our excellence is influenced by the level of trust and confidence in us, as an organisation and as individuals. In comparison to the general public, police officers and police staff are held to a higher standards of behaviour and accountability. In applying to join the police, applicants are accepting of these higher standards and understand the implications on their right to privacy. South Yorkshire Police's Key Values: At South Yorkshire Police we have 3 key values which run through everything we do Fairness, Integrity & Trust, the attached document details the key behaviours we expect all employees to adhere to. Smarter ways of Working: South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables SYP to provide an outstanding service to the community. There are 3 different categories as part of this which are: Fixed, Field and Hybrid. This role has been evaluated as a field role. Field: This applies to roles that do have a base, however, due to the nature of their duties is required to travel to other locations. Due to the nature of these roles, they cannot accommodate flexible working from home on a permanent basis. Contact details: For further information about the role, please contact the Recruitment Team by email: Closing Date: 22nd March 2026 Closing dates are not normally extended, other than in exceptional circumstances and agreement is made between the Recruitment Manager and the Line Manager for the role. Recruitment Timeline: Please make sure you are available for dates within all stages of the recruitment process as alternatives may not be able to be accommodated. Dates are subject to change. National Sift: 1st April - 8th April 2026 Force Interview: 5th - 15th May 2026 Start Date: 7th September 2026 Candidate Information: Please note that, should you be successful at the interview stage and before appointment, the relevant pre-employment checks are required. These include references, medical clearance, vetting clearance and sickness absence criteria check. Health - Police community support officers may encounter difficult situations, trauma, physical confrontation and work long hours on shifts. They need to be resilient enough to cope with the demands and pressures of police work. Applicants must be in good health mentally and physically to undertake the duties of the role. You will undergo a medical examination to ensure that you meet the health standards required. Substance misuse & Biometric Testing - If you are currently using any illegal drugs this will automatically rule you out of the recruitment process. On application, you must agree to have a drugs test, as well as having a DNA sample and fingerprints taken for the purpose of conducting a speculative search against the national database. Membership to a Proscribed Terrorist Organisation or Group - The police service strictly prohibits any of their officers or staff from becoming members of organisations whose aims and objectives may contradict the duty to promote race equality. If you are, or have been . click apply for full job details
Mar 06, 2026
Full time
Role: Police Community Support Officer (PCSO) Apprenticeship Programme Location: Various locations across the South Yorkshire Police Force Area (Barnsley, Doncaster, Rotherham & Sheffield) Salary: £28,914 - £31,749 Hours: 37 Contract Type: Permanent (Please note permanency in this role is dependent on completion of the PCSO Apprenticeship programme) Applications are invited for our PCSO Apprenticeship Programme for a planned start date of 7th September 2026. The programme is approximately 15 months in length and once all areas have been successfully completed you will be awarded with a Level 4 Diploma in Community Policing Practice qualification. This is a vital role here in South Yorkshire Police and one which serves as a bridge between the police force and the communities and people living within the force area. To be eligible to apply you must be able to demonstrate the following: Residency - You must have resided in the UK for three continuous years immediately prior to application. If you have been abroad during the last three years while serving in the UK Armed Forces or working for the UK Government your application will still be considered. Citizenship - You must be either a British citizen, a citizen of the EU or other states in the EEA, or a Commonwealth citizen or foreign national with indefinite leave to remain in the UK. Qualifications - Candidates who currently hold a level 2 in Functional Skills / English & Maths GCSE or equivalent will be asked to provide proof of this as part of the initial application stage. Candidates who do not currently hold this level of qualification will need to have secured Level 2 qualification in Functional Skills by the end point assessment stage of the apprenticeship programme. This will be completed alongside the apprenticeship programme. Age - You must be 17 at the time of application and 18 at the time of appointment. Driving Licence - You must hold a full manual driving licence. Key responsibilities: Deployment at locations throughout the South Yorkshire Police area. Work a shift pattern and Saturday working. Perform duties outdoors and in all weather, conditions. Maintain a highly visible community presence in the local area needs to address issues of public concern and act as a deterrent. Develop personal, detailed, comprehensive, professional knowledge and understanding of the local community in which they operate. Use appropriate communication methodologies for fostering, promoting, and maintaining channels of communication. Support ongoing Police operations undertaking community-based activities as directed to gather, handle, and submit information and intelligence. Support South Yorkshire Police in initial front-line response to incidents. Develop close working relationships with key community contacts. Develop effective relationships with individuals, including the vulnerable and at risk across the community. Where appropriate, assist South Yorkshire Police to manage complex incidents, acting to contain, assess needs and/or provide support to ensure immediate public safety. Maintain awareness of potential and actual risks to individuals, escalating potential threats to public. Support the identification and exploration of new ways of working and innovation in community policing. Support the implementation of evidence based policing initiatives. Apply personal safety tactics and the use of equipment where required. Attend court and give witness testimony in relation to any incidents where they have personal knowledge or involvement. Skills and experience: Able to demonstrate alignment with the ethics and values of the police service. Previous experience of working with members of the public. Verbal communication skills with the ability to listen to others, reason and defuse situations, particularly in potential confrontational circumstances. Ability to work on own initiative with minimal supervision and the ability to plan and prioritise own work. Ability to make decisions in tight timescales in an assertive and unbiased manner. Team working skills demonstrating awareness of individual differences. IT skills and experience of using systems and/or databases. Skills and experience as documented in the role profile need to be evidenced in your application to be considered for interview. For more detailed information relating to the role, skills and experience for this role, please click here to view the role profile. What we offer: We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below: A highly competitive salary and access to a generous pension scheme Generous annual leave allowance A wide range of family friendly policies including enhanced maternity, paternity and adoption leave Flexible working arrangements including flexi-time and hybrid working A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police Employee Assistant Programme (accessible 24/7) offering confidential support and advice Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme Committed to embedding sustainability: South Yorkshire Police Sustainability Strategy (yhrn.police) Membership to the Sports and Social Club Access to a wide range of staff support groups and networks Appearance & Standards: South Yorkshire Police is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff, and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process. South Yorkshire Police's overarching aim is to deliver an excellent police service to support safer communities. The public's assessment of our excellence is influenced by the level of trust and confidence in us, as an organisation and as individuals. In comparison to the general public, police officers and police staff are held to a higher standards of behaviour and accountability. In applying to join the police, applicants are accepting of these higher standards and understand the implications on their right to privacy. South Yorkshire Police's Key Values: At South Yorkshire Police we have 3 key values which run through everything we do Fairness, Integrity & Trust, the attached document details the key behaviours we expect all employees to adhere to. Smarter ways of Working: South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables SYP to provide an outstanding service to the community. There are 3 different categories as part of this which are: Fixed, Field and Hybrid. This role has been evaluated as a field role. Field: This applies to roles that do have a base, however, due to the nature of their duties is required to travel to other locations. Due to the nature of these roles, they cannot accommodate flexible working from home on a permanent basis. Contact details: For further information about the role, please contact the Recruitment Team by email: Closing Date: 22nd March 2026 Closing dates are not normally extended, other than in exceptional circumstances and agreement is made between the Recruitment Manager and the Line Manager for the role. Recruitment Timeline: Please make sure you are available for dates within all stages of the recruitment process as alternatives may not be able to be accommodated. Dates are subject to change. National Sift: 1st April - 8th April 2026 Force Interview: 5th - 15th May 2026 Start Date: 7th September 2026 Candidate Information: Please note that, should you be successful at the interview stage and before appointment, the relevant pre-employment checks are required. These include references, medical clearance, vetting clearance and sickness absence criteria check. Health - Police community support officers may encounter difficult situations, trauma, physical confrontation and work long hours on shifts. They need to be resilient enough to cope with the demands and pressures of police work. Applicants must be in good health mentally and physically to undertake the duties of the role. You will undergo a medical examination to ensure that you meet the health standards required. Substance misuse & Biometric Testing - If you are currently using any illegal drugs this will automatically rule you out of the recruitment process. On application, you must agree to have a drugs test, as well as having a DNA sample and fingerprints taken for the purpose of conducting a speculative search against the national database. Membership to a Proscribed Terrorist Organisation or Group - The police service strictly prohibits any of their officers or staff from becoming members of organisations whose aims and objectives may contradict the duty to promote race equality. If you are, or have been . click apply for full job details
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Communities & Skills Collaborative, open, inclusive and fair - we work with and through partners to ensure Londoners can shape healthy, empowered and productive lives. Communities and Skills is led by Executive Director, Tunde Olayinka and is comprised of the following units: Civil Society & Sport, Communities & Social Policy, Group Public Health Unit, Skills & Employment and Health, Children & Young Londoners. About the team The Skills & Employment Unit is responsible for overseeing adult skills delivery in London following delegation of the Adult Skills Fund from the DfE to the Greater London Authority in 2019 and the introduction of Skills Bootcamps in 2022. The Skills & Employment Unit's Funding Policy & Systems Team is responsible for data collection and processing related to London's adult education and skills programmes and produces a range of data products to support delivery of the Mayor's priorities in this area. About the role Sitting in the wider Funding Policy & Systems Team, the role will lead and support a small team of data analysts to deliver software and data systems to manage our adult skills programmes. Working mainly in PostgreSQL and Python, alongside Microsoft Office Suite and PowerBI, the role will involve implementing change controls through updated code, using our tools to produce new reports, investigation and implementation of new technologies, designing and implementing quality assurance tests, reviewing the work of colleagues and helping with training. This is a hybrid working opportunity. The team is based at 169 Union Street, SE1 0LL. What your day will look like Support the team to deliver software and data systems to collect, store and process programme data and to deliver services and data products required to manage skills programmes and pay providers . Design new and adapt existing data solutions to meet programme needs . Implement a robust approach to testing and quality assurance for all software changes prior to release . Investigate data processing requirements for new programmes and data collections. Review workflows and adjust priorities to ensure deadlines are met. Provide analysis and data processing required to operate key business processes or develop policy, including support for the ASF and Bootcamps data publication, London Learner Survey and evaluation programmes and wider skills programmes as necessary; and provide ad hoc analysis, incorporating statistically robust methodology as needed, working with policy and delivery colleagues, to help ensure ASF funding can best support the Mayor's priorities. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Ability to read and understand python and SQL code (or similar languages with demonstrated ability to learn new programming languages), and set up and support others to use the appropriate environments and tools. Ability to use version control tools such as GitHub to review code and provide feedback to developers. Strong proficiency in analysing data and building reproducible processes using code. Ability to review code and provide feedback in a constructive manner. Ability to explain technical issues to non-technical colleagues. A knowledge of adult skills programmes and the national data collection system and key dataset, the Individualised Learner Record, or demonstrated ability to learn new programmes and datasets quickly. Behavioural competencies Research and analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 3 indicators of effective performance Expands networks to gain new information sources for research and policy development Identifies and implements methods to ensure intelligence is of a high quality Encourages others to analyse data from different angles, using multiple perspectives to identify connections and new insights Tailors research investment in line with likely impact for Londoners and policy priorities Retains a bigger picture view, ensuring research recommendations are appropriate and practical for the GLA and its stakeholders Problem solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 3 indicators of effective performance Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding Actively challenges the status quo to find new ways of doing things, looking for good practice Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions Strategic thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators of effective performance Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work Communicating and influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Level 2 indicators of effective performance Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence based knowledge, modifying approach to deliver message effectively Challenges the views of others in an open and constructive way Presents a credible and positive image both internally and externally Stakeholder focus is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others' expectations. Level 2 indicators of effective performance Seeks to understand requirements, gathering extra information when needs are not clear Presents the GLA positively by interacting effectively with stakeholders Delivers a timely and accurate service Understands the differing needs of stakeholders and adapts own service accordingly Seeks and uses feedback from a variety of sources to improve the GLA's service to Londoners Planning and organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 indicators of effective performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Phil Vabulas would be happy to speak to you. Please contact them at . If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Is this role eligible for sponsorship? This role DOES NOT meet the criteria for sponsorship for external candidates. It may meet the criteria for sponsorship for some internal candidates, in limited circumstances. Please contact the hiring manager if you wish to discuss this further. Assessment process . click apply for full job details
Mar 06, 2026
Full time
Communities & Skills Collaborative, open, inclusive and fair - we work with and through partners to ensure Londoners can shape healthy, empowered and productive lives. Communities and Skills is led by Executive Director, Tunde Olayinka and is comprised of the following units: Civil Society & Sport, Communities & Social Policy, Group Public Health Unit, Skills & Employment and Health, Children & Young Londoners. About the team The Skills & Employment Unit is responsible for overseeing adult skills delivery in London following delegation of the Adult Skills Fund from the DfE to the Greater London Authority in 2019 and the introduction of Skills Bootcamps in 2022. The Skills & Employment Unit's Funding Policy & Systems Team is responsible for data collection and processing related to London's adult education and skills programmes and produces a range of data products to support delivery of the Mayor's priorities in this area. About the role Sitting in the wider Funding Policy & Systems Team, the role will lead and support a small team of data analysts to deliver software and data systems to manage our adult skills programmes. Working mainly in PostgreSQL and Python, alongside Microsoft Office Suite and PowerBI, the role will involve implementing change controls through updated code, using our tools to produce new reports, investigation and implementation of new technologies, designing and implementing quality assurance tests, reviewing the work of colleagues and helping with training. This is a hybrid working opportunity. The team is based at 169 Union Street, SE1 0LL. What your day will look like Support the team to deliver software and data systems to collect, store and process programme data and to deliver services and data products required to manage skills programmes and pay providers . Design new and adapt existing data solutions to meet programme needs . Implement a robust approach to testing and quality assurance for all software changes prior to release . Investigate data processing requirements for new programmes and data collections. Review workflows and adjust priorities to ensure deadlines are met. Provide analysis and data processing required to operate key business processes or develop policy, including support for the ASF and Bootcamps data publication, London Learner Survey and evaluation programmes and wider skills programmes as necessary; and provide ad hoc analysis, incorporating statistically robust methodology as needed, working with policy and delivery colleagues, to help ensure ASF funding can best support the Mayor's priorities. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Ability to read and understand python and SQL code (or similar languages with demonstrated ability to learn new programming languages), and set up and support others to use the appropriate environments and tools. Ability to use version control tools such as GitHub to review code and provide feedback to developers. Strong proficiency in analysing data and building reproducible processes using code. Ability to review code and provide feedback in a constructive manner. Ability to explain technical issues to non-technical colleagues. A knowledge of adult skills programmes and the national data collection system and key dataset, the Individualised Learner Record, or demonstrated ability to learn new programmes and datasets quickly. Behavioural competencies Research and analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 3 indicators of effective performance Expands networks to gain new information sources for research and policy development Identifies and implements methods to ensure intelligence is of a high quality Encourages others to analyse data from different angles, using multiple perspectives to identify connections and new insights Tailors research investment in line with likely impact for Londoners and policy priorities Retains a bigger picture view, ensuring research recommendations are appropriate and practical for the GLA and its stakeholders Problem solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 3 indicators of effective performance Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding Actively challenges the status quo to find new ways of doing things, looking for good practice Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions Strategic thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators of effective performance Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work Communicating and influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Level 2 indicators of effective performance Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence based knowledge, modifying approach to deliver message effectively Challenges the views of others in an open and constructive way Presents a credible and positive image both internally and externally Stakeholder focus is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others' expectations. Level 2 indicators of effective performance Seeks to understand requirements, gathering extra information when needs are not clear Presents the GLA positively by interacting effectively with stakeholders Delivers a timely and accurate service Understands the differing needs of stakeholders and adapts own service accordingly Seeks and uses feedback from a variety of sources to improve the GLA's service to Londoners Planning and organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 indicators of effective performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Phil Vabulas would be happy to speak to you. Please contact them at . If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Is this role eligible for sponsorship? This role DOES NOT meet the criteria for sponsorship for external candidates. It may meet the criteria for sponsorship for some internal candidates, in limited circumstances. Please contact the hiring manager if you wish to discuss this further. Assessment process . click apply for full job details
The role: Estates Technical Manager Location: National Salary: £60,000 - £67,000 Sector: Facilities Management - Engineering Bias I am delighted to be working with this client again as their FM, Property and Estates team continues to grow in line with company strategy. Working across a large estate which provides accommodation for students, The Technical Manager will join the team who are responsible for ensuring all buildings have long term Asset and Lifecycle programmes in place, ensuring compliance and collaborating with the Operations teams in each city. About the role: The Technical Manager will provide strategic direction for the business in regards to rectification of non-reactive, technical planned project works, strategic alignment of PPM services and the ownership of large scale latent defects across the portfolio. The role will also include ownership and project management of key capital projects, along with refurbishment and repair schemes, providing leadership and direction in the delivery of total FM. Ideally candidates will demonstrate a heavy bias towards either electrical or mechanical engineering. Key Responsibilities Provide technical expertise and leadership for the defect and project management of major projects across the estate. Engage and support in the delivery/development of the Estates and Facilities strategic business plan. Provide leadership and direction for the city team on all aspects M&E services. Onsite project lead, managing third parties to fully complete all latent defects that are within scope. Ensure all documentation & warrantees are clearly submitted on project completion. Provide technical support when required on the mobilisation process of new builds / acquisitions / refurbishments and the subsequent snagging process Engage with development, acquisition teams with regards to future mobilisation, ensuring key compliance items are identified in advance of handover to include associated good practice and regulatory regimes. Responsible for review of handover documentation, certification, asset collection to agreed and developed formats, providing support toward the future implementation/mobilisations and planned and reactive maintenance strategy. Be the onsite conduit between defect contractors, Estates and Facilities and City operational teams Monthly reporting to line manager on current status of projects across the estate. Key Requirements A minimum of 5-7 years' experience in a similar property role Strong Leadership skills BS degree in M&E Building Services or equivalent. Attainment of recognised qualification relevant to the role or demonstrable qualification by experience Expert knowledge of building construction, excellent understanding of mechanical and electrical installations. Excellent, up to date knowledge of building codes and regulations Strong communication, interpersonal and influencing skills Experience of managing projects within budget, quality and time. Ability to work in a cross functional environment. Detailed knowledge of Health and Safety. Full clean driving license This is a great time to join a growing company and be part of a team with excellent leadership. It also offers excellent career progression. To be considered, please send your CV to You must be able to live and work in the UK without restriction. To view all our vacancies, go to JBRP1_UKTJ
Mar 06, 2026
Full time
The role: Estates Technical Manager Location: National Salary: £60,000 - £67,000 Sector: Facilities Management - Engineering Bias I am delighted to be working with this client again as their FM, Property and Estates team continues to grow in line with company strategy. Working across a large estate which provides accommodation for students, The Technical Manager will join the team who are responsible for ensuring all buildings have long term Asset and Lifecycle programmes in place, ensuring compliance and collaborating with the Operations teams in each city. About the role: The Technical Manager will provide strategic direction for the business in regards to rectification of non-reactive, technical planned project works, strategic alignment of PPM services and the ownership of large scale latent defects across the portfolio. The role will also include ownership and project management of key capital projects, along with refurbishment and repair schemes, providing leadership and direction in the delivery of total FM. Ideally candidates will demonstrate a heavy bias towards either electrical or mechanical engineering. Key Responsibilities Provide technical expertise and leadership for the defect and project management of major projects across the estate. Engage and support in the delivery/development of the Estates and Facilities strategic business plan. Provide leadership and direction for the city team on all aspects M&E services. Onsite project lead, managing third parties to fully complete all latent defects that are within scope. Ensure all documentation & warrantees are clearly submitted on project completion. Provide technical support when required on the mobilisation process of new builds / acquisitions / refurbishments and the subsequent snagging process Engage with development, acquisition teams with regards to future mobilisation, ensuring key compliance items are identified in advance of handover to include associated good practice and regulatory regimes. Responsible for review of handover documentation, certification, asset collection to agreed and developed formats, providing support toward the future implementation/mobilisations and planned and reactive maintenance strategy. Be the onsite conduit between defect contractors, Estates and Facilities and City operational teams Monthly reporting to line manager on current status of projects across the estate. Key Requirements A minimum of 5-7 years' experience in a similar property role Strong Leadership skills BS degree in M&E Building Services or equivalent. Attainment of recognised qualification relevant to the role or demonstrable qualification by experience Expert knowledge of building construction, excellent understanding of mechanical and electrical installations. Excellent, up to date knowledge of building codes and regulations Strong communication, interpersonal and influencing skills Experience of managing projects within budget, quality and time. Ability to work in a cross functional environment. Detailed knowledge of Health and Safety. Full clean driving license This is a great time to join a growing company and be part of a team with excellent leadership. It also offers excellent career progression. To be considered, please send your CV to You must be able to live and work in the UK without restriction. To view all our vacancies, go to JBRP1_UKTJ
