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Pertemps London
Housing Manager - (Temp: London)
Pertemps London
Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high quality, resident focused housing management service across local communities. Working Pattern: Fully Site Based Location: London Rate: 280-300 Umbrella The Role The Housing Manager will lead and develop a high performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value for money neighbourhood service. Implementing the organisation's neighbourhood services business plan and contributing to budget management. Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction. Overseeing quarterly estate inspections, working collaboratively with repairs and estate services. Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised. Delivering an effective approach to anti social behaviour through decisive case management and partnership working. Ensuring responsive, victim centred action on domestic abuse cases. Representing Housing Services at court, case conferences, and multi agency meetings. Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams. Analysing service performance, KPI data, and developing strategies for continuous improvement. Championing equality, diversity, and inclusion across service delivery. Supporting emergency planning, service continuity and the council's safeguarding responsibilities. About You We are seeking a confident and capable leader with experience in social housing and neighbourhood management. You will ideally bring: Experience managing teams in a housing management or neighbourhood services environment. Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks. A track record of delivering service improvement, driving performance, and managing change. Experience handling complex ASB cases, complaints, safeguarding concerns, and multi agency working. Excellent communication, influencing, and relationship building skills. Ability to analyse data, manage budgets, and contribute to strategic planning. Strong organisational skills with the ability to prioritise competing demands. A commitment to equality, diversity, and delivering exceptional customer service. Why Apply? Join a respected and community focused housing provider Lead a passionate team committed to improving local neighbourhoods Make a real impact on residents' quality of life Excellent opportunity for professional growth and development How to Apply If you are an experienced housing management professional looking for your next step, we would love to hear from you. Apply today via Pertemps Network Group and take the next step in your housing career.
Mar 20, 2026
Full time
Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high quality, resident focused housing management service across local communities. Working Pattern: Fully Site Based Location: London Rate: 280-300 Umbrella The Role The Housing Manager will lead and develop a high performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value for money neighbourhood service. Implementing the organisation's neighbourhood services business plan and contributing to budget management. Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction. Overseeing quarterly estate inspections, working collaboratively with repairs and estate services. Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised. Delivering an effective approach to anti social behaviour through decisive case management and partnership working. Ensuring responsive, victim centred action on domestic abuse cases. Representing Housing Services at court, case conferences, and multi agency meetings. Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams. Analysing service performance, KPI data, and developing strategies for continuous improvement. Championing equality, diversity, and inclusion across service delivery. Supporting emergency planning, service continuity and the council's safeguarding responsibilities. About You We are seeking a confident and capable leader with experience in social housing and neighbourhood management. You will ideally bring: Experience managing teams in a housing management or neighbourhood services environment. Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks. A track record of delivering service improvement, driving performance, and managing change. Experience handling complex ASB cases, complaints, safeguarding concerns, and multi agency working. Excellent communication, influencing, and relationship building skills. Ability to analyse data, manage budgets, and contribute to strategic planning. Strong organisational skills with the ability to prioritise competing demands. A commitment to equality, diversity, and delivering exceptional customer service. Why Apply? Join a respected and community focused housing provider Lead a passionate team committed to improving local neighbourhoods Make a real impact on residents' quality of life Excellent opportunity for professional growth and development How to Apply If you are an experienced housing management professional looking for your next step, we would love to hear from you. Apply today via Pertemps Network Group and take the next step in your housing career.
Red Personnel
Domestic Abuse Housing Coordinator
Red Personnel
Domestic Abuse Housing Coordinator Full Time Hybrid: 3 days per week on site Pay per day - £350 (Umbrella) Are you passionate about improving housing outcomes for survivors of domestic abuse while shaping how a London borough meets its statutory duties? Hammersmith & Fulham Council is recruiting a Domestic Abuse Housing Coordinator to lead our housing response to domestic abuse and drive forward a Whole Housing, survivor centred approach. The Role Reporting to the Housing Advice & Homelessness Manager, you will coordinate H&F's housing response to domestic abuse across services and ensure compliance with the Domestic Abuse Act housing duties. You will lead on reviewing our current housing offer, developing and implementing a local Domestic Abuse Housing Strategy aligned with the GLA's approach, DAHA standards and H&F's Ending Violence Against Women and Girls (VAWG) strategy. Key responsibilities include: Leading a full review and refresh of policies, procedures and referral pathways for victim/survivors across Housing. Designing and implementing monitoring tools and data systems to support needs assessments and statutory reporting requirements. Developing and delivering a local DA Housing Strategy that is collaborative, trauma informed, gender informed and intersectional, with survivor voices at its heart. Coordinating Housing teams to achieve DAHA accreditation, embedding the Whole Housing Approach into day to day practice. Representing Housing at the Domestic Abuse Local Partnership Board, Housing Operational Group and Sanctuary scheme meetings, and working closely with community safety and specialist DA partners. Producing needs assessments, evaluations and reports for senior managers and the GLA to evidence impact and inform future decision making. About YouYou combine strategic thinking with a strong commitment to improving the lives of survivors and their children. You're comfortable operating across policy, data, partnership work and practical service delivery. You will have: A strong understanding of domestic abuse, social housing and/or homelessness, with experience in at least one of these areas. Experience building and sustaining effective working relationships with internal teams and external partners to deliver better outcomes. Proven project management skills - able to take a complex piece of work from scoping through to implementation, evaluation and reporting. An understanding of the Domestic Abuse Act and DA housing duty, and ideally knowledge of homelessness and housing legislation. A clear commitment to VAWG, equity, diversity and inclusion, and to centring survivor voices in service design. Experience in the VAWG sector and/or with DAHA is desirable but not essential where you can demonstrate the right attitude, learning mindset and values. On a personal level, you will: Work confidently across multiple teams, influencing without direct line management responsibility. Show high emotional intelligence, sound judgement and evidence based decision making in sensitive, high risk situations. Demonstrate strong negotiation and communication skills with a wide range of stakeholders, including senior leaders and specialist partners. Be highly organised, digitally confident and comfortable working in an agile, fast changing environment. Working With UsHammersmith & Fulham is committed to being one of the most inclusive boroughs in the country and we welcome applications from all sections of the community. We are a Disability Confident employer and guarantee an interview to disabled applicants who meet the minimum criteria for the role. Hours: 3 days per week (agile/flexible working supported) Rate: £350 per day Location: Hammersmith & Fulham, with agile/hybrid working in line with council policy Closing date: Friday 20 February - due to tight timescales, early applications are strongly encouraged. If you want to use your strategic skills and values driven approach to transform how housing responds to domestic abuse, we'd be pleased to receive your application.
Mar 20, 2026
Full time
Domestic Abuse Housing Coordinator Full Time Hybrid: 3 days per week on site Pay per day - £350 (Umbrella) Are you passionate about improving housing outcomes for survivors of domestic abuse while shaping how a London borough meets its statutory duties? Hammersmith & Fulham Council is recruiting a Domestic Abuse Housing Coordinator to lead our housing response to domestic abuse and drive forward a Whole Housing, survivor centred approach. The Role Reporting to the Housing Advice & Homelessness Manager, you will coordinate H&F's housing response to domestic abuse across services and ensure compliance with the Domestic Abuse Act housing duties. You will lead on reviewing our current housing offer, developing and implementing a local Domestic Abuse Housing Strategy aligned with the GLA's approach, DAHA standards and H&F's Ending Violence Against Women and Girls (VAWG) strategy. Key responsibilities include: Leading a full review and refresh of policies, procedures and referral pathways for victim/survivors across Housing. Designing and implementing monitoring tools and data systems to support needs assessments and statutory reporting requirements. Developing and delivering a local DA Housing Strategy that is collaborative, trauma informed, gender informed and intersectional, with survivor voices at its heart. Coordinating Housing teams to achieve DAHA accreditation, embedding the Whole Housing Approach into day to day practice. Representing Housing at the Domestic Abuse Local Partnership Board, Housing Operational Group and Sanctuary scheme meetings, and working closely with community safety and specialist DA partners. Producing needs assessments, evaluations and reports for senior managers and the GLA to evidence impact and inform future decision making. About YouYou combine strategic thinking with a strong commitment to improving the lives of survivors and their children. You're comfortable operating across policy, data, partnership work and practical service delivery. You will have: A strong understanding of domestic abuse, social housing and/or homelessness, with experience in at least one of these areas. Experience building and sustaining effective working relationships with internal teams and external partners to deliver better outcomes. Proven project management skills - able to take a complex piece of work from scoping through to implementation, evaluation and reporting. An understanding of the Domestic Abuse Act and DA housing duty, and ideally knowledge of homelessness and housing legislation. A clear commitment to VAWG, equity, diversity and inclusion, and to centring survivor voices in service design. Experience in the VAWG sector and/or with DAHA is desirable but not essential where you can demonstrate the right attitude, learning mindset and values. On a personal level, you will: Work confidently across multiple teams, influencing without direct line management responsibility. Show high emotional intelligence, sound judgement and evidence based decision making in sensitive, high risk situations. Demonstrate strong negotiation and communication skills with a wide range of stakeholders, including senior leaders and specialist partners. Be highly organised, digitally confident and comfortable working in an agile, fast changing environment. Working With UsHammersmith & Fulham is committed to being one of the most inclusive boroughs in the country and we welcome applications from all sections of the community. We are a Disability Confident employer and guarantee an interview to disabled applicants who meet the minimum criteria for the role. Hours: 3 days per week (agile/flexible working supported) Rate: £350 per day Location: Hammersmith & Fulham, with agile/hybrid working in line with council policy Closing date: Friday 20 February - due to tight timescales, early applications are strongly encouraged. If you want to use your strategic skills and values driven approach to transform how housing responds to domestic abuse, we'd be pleased to receive your application.
Wishford Schools
Nursery Manager
Wishford Schools Henley-on-thames, Oxfordshire
Nursery Manager OVERVIEW We are seeking an experienced and forward-thinking Nursery Manager to lead our Henley-on-Thames nursery through an exciting period of growth and transformation. As part of the formation of a new combined prep school during 2026 and 2027, the Nursery Manager will play a pivotal role in shaping early years provision, culture, and future direction. You will be a visible, values-driven leader who inspires staff, delights families, and ensures high-quality provision every day. The role includes leading the transition from a term time only nursery to a year round setting, with the ambition of progressing towards Ofsted registered day nursery status in time. What We Offer A warm, high-achieving nursery merging into a new combined prep school community. The opportunity to build and lead the development and expansion of a nursery. Supportive leadership and the opportunity to recruit and develop a team of practitioners. High-quality facilities and outdoor spaces. Professional development across the Wishford group. The Nursery Manager reports to the Headteacher and Head of Early Years. As the nursery grows, the Nursery Manager will manage a deputy, administrator and up to four nursery rooms. In the near future, we are opening the nursery up to the under 2 age group. Hours, Salary & Benefits: Hours: 40 hours per week, year-round. Permanent role. 8am - 5:00pm Salary: £38,000 - £42,000 pa based on skills and experience Means tested staff discount Complementary lunch during term time cooked on site by our inhouse chefs Access to the group's counselling scheme Personal accident at work cover Access to fully funded apprenticeships Discretionary Christmas stand down Opportunities for career development within the Wishford group of schools Job Description: Leadership & Quality Lead daily operations with exemplary practice. Embed EYFS with effective curriculum planning. Maintain high-quality outcomes meeting inspection standards. Lead the nursery through change as part of school development. Lead transition to year round provision. Prepare for Ofsted day nursery registration. Align development planning for the new combined prep school. Safeguarding, Compliance & Governance Serve as DSL or Deputy for the nursery. Maintain safeguarding and statutory records. Ensure health & safety and robust ratios. People & Culture Line-manage and develop Early Years staff. Lead supervision, appraisals and CPD. Champion inclusive practice. Family Partnership & Community Build warm relationships with families. Represent the nursery at events. Operations & Administration Oversee rotas, wraparound care and staffing. Manage admissions and transitions. Maintain budgets and high-quality learning environments. Person Specification: Proven EYFS leadership. Strong EYFS and KCSIE knowledge. Communication and partnership skills. Outdoor learning or specialist coordination. Disposition: Professionalism, reliability, integrity. Important Info and How to Apply: To apply, please Application Form to download an Application Form and email it . To apply using an online form please click here . If you have any questions regarding this role, or need an adjustment when applying, please email Molly Rees at Applications will be considered on receipt and we reserve the right to fill the role prior to the closing date. Early applications by prospective candidates are therefore strongly recommended. The application is on a rolling basis, and interviews will take place at a time that is suitable for both you as the candidate and the School. We reserve the right to close the process at any time should a suitable candidate be found. St Mary's Prep is committed to safeguarding and promoting the welfare of children. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service and an online search on application. Wishford Education is an equal opportunities employer and welcomes applications from all backgrounds. Appointments will be made solely on merit and will be made without regard to age, disability, gender, nationality, race, colour, ethnicity, or religion. St Mary's Prep: We have been at the centre of education in Henley for almost 100 years, helping generations of children to learn in a stimulating and inspiring environment. Situated in the heart of the town in a beautiful Victorian townhouse, our vibrant co-ed prep school provides an outstanding education for children aged 3 - 11 years. We go together: We are stronger together, as one global schools' system and operate with our collective goals in mind. We show up for one another, collaborate widely and share generously. We believe we can: We are driven and passionate about what we do. Determined learners, we progress fast by facing challenges and empower others to do the same. We take ownership of our responsibilities and always believe there is a way. We embrace change to stay ahead, whilst maintaining high-standards and best practice. We anticipate the future, not afraid to do things differently, so both our students and our business thrive today and tomorrow. We share a growth mindset: We always consider the needs and perspectives of others. We are open to new ideas and ways of working, connecting to wider perspectives wherever possible. Proud of our reputation for delivering academic excellence - the attainment of St. Mary's pupils is above national age-related expectations in all subjects, and our more able pupils are challenged and stretched with a range of classroom work and additional activities. Our pupils are well prepared to make the transition on to the next stage in their education, with children consistently receiving offers from their first choice of the most prestigious schools in the area, including scholarships and awards.
Mar 20, 2026
Full time
Nursery Manager OVERVIEW We are seeking an experienced and forward-thinking Nursery Manager to lead our Henley-on-Thames nursery through an exciting period of growth and transformation. As part of the formation of a new combined prep school during 2026 and 2027, the Nursery Manager will play a pivotal role in shaping early years provision, culture, and future direction. You will be a visible, values-driven leader who inspires staff, delights families, and ensures high-quality provision every day. The role includes leading the transition from a term time only nursery to a year round setting, with the ambition of progressing towards Ofsted registered day nursery status in time. What We Offer A warm, high-achieving nursery merging into a new combined prep school community. The opportunity to build and lead the development and expansion of a nursery. Supportive leadership and the opportunity to recruit and develop a team of practitioners. High-quality facilities and outdoor spaces. Professional development across the Wishford group. The Nursery Manager reports to the Headteacher and Head of Early Years. As the nursery grows, the Nursery Manager will manage a deputy, administrator and up to four nursery rooms. In the near future, we are opening the nursery up to the under 2 age group. Hours, Salary & Benefits: Hours: 40 hours per week, year-round. Permanent role. 8am - 5:00pm Salary: £38,000 - £42,000 pa based on skills and experience Means tested staff discount Complementary lunch during term time cooked on site by our inhouse chefs Access to the group's counselling scheme Personal accident at work cover Access to fully funded apprenticeships Discretionary Christmas stand down Opportunities for career development within the Wishford group of schools Job Description: Leadership & Quality Lead daily operations with exemplary practice. Embed EYFS with effective curriculum planning. Maintain high-quality outcomes meeting inspection standards. Lead the nursery through change as part of school development. Lead transition to year round provision. Prepare for Ofsted day nursery registration. Align development planning for the new combined prep school. Safeguarding, Compliance & Governance Serve as DSL or Deputy for the nursery. Maintain safeguarding and statutory records. Ensure health & safety and robust ratios. People & Culture Line-manage and develop Early Years staff. Lead supervision, appraisals and CPD. Champion inclusive practice. Family Partnership & Community Build warm relationships with families. Represent the nursery at events. Operations & Administration Oversee rotas, wraparound care and staffing. Manage admissions and transitions. Maintain budgets and high-quality learning environments. Person Specification: Proven EYFS leadership. Strong EYFS and KCSIE knowledge. Communication and partnership skills. Outdoor learning or specialist coordination. Disposition: Professionalism, reliability, integrity. Important Info and How to Apply: To apply, please Application Form to download an Application Form and email it . To apply using an online form please click here . If you have any questions regarding this role, or need an adjustment when applying, please email Molly Rees at Applications will be considered on receipt and we reserve the right to fill the role prior to the closing date. Early applications by prospective candidates are therefore strongly recommended. The application is on a rolling basis, and interviews will take place at a time that is suitable for both you as the candidate and the School. We reserve the right to close the process at any time should a suitable candidate be found. St Mary's Prep is committed to safeguarding and promoting the welfare of children. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service and an online search on application. Wishford Education is an equal opportunities employer and welcomes applications from all backgrounds. Appointments will be made solely on merit and will be made without regard to age, disability, gender, nationality, race, colour, ethnicity, or religion. St Mary's Prep: We have been at the centre of education in Henley for almost 100 years, helping generations of children to learn in a stimulating and inspiring environment. Situated in the heart of the town in a beautiful Victorian townhouse, our vibrant co-ed prep school provides an outstanding education for children aged 3 - 11 years. We go together: We are stronger together, as one global schools' system and operate with our collective goals in mind. We show up for one another, collaborate widely and share generously. We believe we can: We are driven and passionate about what we do. Determined learners, we progress fast by facing challenges and empower others to do the same. We take ownership of our responsibilities and always believe there is a way. We embrace change to stay ahead, whilst maintaining high-standards and best practice. We anticipate the future, not afraid to do things differently, so both our students and our business thrive today and tomorrow. We share a growth mindset: We always consider the needs and perspectives of others. We are open to new ideas and ways of working, connecting to wider perspectives wherever possible. Proud of our reputation for delivering academic excellence - the attainment of St. Mary's pupils is above national age-related expectations in all subjects, and our more able pupils are challenged and stretched with a range of classroom work and additional activities. Our pupils are well prepared to make the transition on to the next stage in their education, with children consistently receiving offers from their first choice of the most prestigious schools in the area, including scholarships and awards.
Morgan Spencer
HR Administrator
Morgan Spencer
HR Administrator (Graduate Opportunity) City of London Up to £32,000 per annum 3 days in office 2 days WFH upon completion of probation Are you a graduate with up to 2 years' experience within HR? Do you have experience using HRIS systems? Are you looking for the next step in your HR career within a supportive and professional environment? Our client, a well-established and internationally recognised organisation operating within the property and financial services sector, is looking to appoint a HR Administrator to join their small, friendly and busy Human Resources team.This is an excellent opportunity for an early-career HR professional who is looking to develop their career within a fast-paced, professional environment. You will gain exposure to a broad range of HR activities while supporting the delivery of a high-quality HR service across the organisation. The Opportunity Working as part of a collaborative HR team, you will provide comprehensive administrative support across a variety of HR functions including recruitment, onboarding, training administration, employee lifecycle processes and HR systems.This role offers excellent exposure to HR operations and the opportunity to develop your knowledge across a wide range of HR disciplines while also contributing to ongoing HR projects and system improvements. Key Responsibilities Provide full recruitment administration support including preparing job adverts, liaising with recruitment agencies, managing the Applicant Tracking System (ATS), arranging interviews and preparing interview documentation Manage the new starter process from offer stage through to induction, including preparing documentation and supporting probation review processes Ensure new starters are set up on internal systems and pre-employment checks are completed in a timely manner Maintain and update employee records within the HR system and internal databases, ensuring accuracy at all times Support training administration including course bookings, documentation and maintaining accurate training records Assist with reporting requirements including preparing training reports and management information Collate sickness absence records and support absence monitoring processes Manage the HR inbox, responding to routine employee and manager queries and escalating where required Administer maternity, paternity, parental leave and leaver processes Support employee benefits administration and benefit renewal processes Assist with preparation of HR documentation including salary review, bonus, promotion and termination letters Prepare payroll information ensuring all employee changes are captured accurately Provide general administrative support to the HR team including supplier coordination and invoice processing Support facilities-related administration and supplier liaison where required Assist with HR projects and initiatives as required About You Degree educated (minimum 2:1), ideally in HR or a related field Up to 2 years' experience within HR or a professional administrative environment Experience using HRIS systems (experience with systems such as Workday would be advantageous) Advanced Microsoft Office skills including Excel, Word, PowerPoint and Outlook Highly organised with strong attention to detail Excellent verbal and written communication skills Ability to manage multiple priorities in a fast-paced environment Strong interpersonal skills with the ability to build relationships at all levels Professional and discreet when handling confidential information Proactive, adaptable and eager to learn A positive attitude and strong team ethic The Role This is a varied and fast-paced position that offers genuine opportunity to broaden your HR experience and develop professionally. You will gain exposure to the full employee lifecycle while working alongside experienced HR professionals within a supportive team environment. What's on Offer Salary up to £32,000 depending on experience Hybrid working Comprehensive benefits package Exposure to a wide range of HR activities and projects Excellent career development opportunity within an international organisation If you are a motivated graduate or early-career HR professional looking to take the next step in your career, we would love to hear from you. Morgan Spencer - Your Career, Our Expertise We are proud to be one of London's leading Executive Secretarial & Business Services recruitment consultancies, connecting exceptional talent with outstanding opportunities. Equal Opportunities: Morgan Spencer is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified candidates regardless of background, identity, or circumstance. Confidentiality & GDPR: All applications are handled with the strictest confidentiality and processed in accordance with UK GDPR and data protection legislation. Your personal information will only be used for recruitment purposes and will never be shared without your consent.Morgan Spencer Limited, registered in England & Wales No:
Mar 20, 2026
Full time
HR Administrator (Graduate Opportunity) City of London Up to £32,000 per annum 3 days in office 2 days WFH upon completion of probation Are you a graduate with up to 2 years' experience within HR? Do you have experience using HRIS systems? Are you looking for the next step in your HR career within a supportive and professional environment? Our client, a well-established and internationally recognised organisation operating within the property and financial services sector, is looking to appoint a HR Administrator to join their small, friendly and busy Human Resources team.This is an excellent opportunity for an early-career HR professional who is looking to develop their career within a fast-paced, professional environment. You will gain exposure to a broad range of HR activities while supporting the delivery of a high-quality HR service across the organisation. The Opportunity Working as part of a collaborative HR team, you will provide comprehensive administrative support across a variety of HR functions including recruitment, onboarding, training administration, employee lifecycle processes and HR systems.This role offers excellent exposure to HR operations and the opportunity to develop your knowledge across a wide range of HR disciplines while also contributing to ongoing HR projects and system improvements. Key Responsibilities Provide full recruitment administration support including preparing job adverts, liaising with recruitment agencies, managing the Applicant Tracking System (ATS), arranging interviews and preparing interview documentation Manage the new starter process from offer stage through to induction, including preparing documentation and supporting probation review processes Ensure new starters are set up on internal systems and pre-employment checks are completed in a timely manner Maintain and update employee records within the HR system and internal databases, ensuring accuracy at all times Support training administration including course bookings, documentation and maintaining accurate training records Assist with reporting requirements including preparing training reports and management information Collate sickness absence records and support absence monitoring processes Manage the HR inbox, responding to routine employee and manager queries and escalating where required Administer maternity, paternity, parental leave and leaver processes Support employee benefits administration and benefit renewal processes Assist with preparation of HR documentation including salary review, bonus, promotion and termination letters Prepare payroll information ensuring all employee changes are captured accurately Provide general administrative support to the HR team including supplier coordination and invoice processing Support facilities-related administration and supplier liaison where required Assist with HR projects and initiatives as required About You Degree educated (minimum 2:1), ideally in HR or a related field Up to 2 years' experience within HR or a professional administrative environment Experience using HRIS systems (experience with systems such as Workday would be advantageous) Advanced Microsoft Office skills including Excel, Word, PowerPoint and Outlook Highly organised with strong attention to detail Excellent verbal and written communication skills Ability to manage multiple priorities in a fast-paced environment Strong interpersonal skills with the ability to build relationships at all levels Professional and discreet when handling confidential information Proactive, adaptable and eager to learn A positive attitude and strong team ethic The Role This is a varied and fast-paced position that offers genuine opportunity to broaden your HR experience and develop professionally. You will gain exposure to the full employee lifecycle while working alongside experienced HR professionals within a supportive team environment. What's on Offer Salary up to £32,000 depending on experience Hybrid working Comprehensive benefits package Exposure to a wide range of HR activities and projects Excellent career development opportunity within an international organisation If you are a motivated graduate or early-career HR professional looking to take the next step in your career, we would love to hear from you. Morgan Spencer - Your Career, Our Expertise We are proud to be one of London's leading Executive Secretarial & Business Services recruitment consultancies, connecting exceptional talent with outstanding opportunities. Equal Opportunities: Morgan Spencer is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified candidates regardless of background, identity, or circumstance. Confidentiality & GDPR: All applications are handled with the strictest confidentiality and processed in accordance with UK GDPR and data protection legislation. Your personal information will only be used for recruitment purposes and will never be shared without your consent.Morgan Spencer Limited, registered in England & Wales No:
Night Shift Manager
Ew Recruitment Limited Slough, Berkshire
Job title: Night Shift Manager Salary : DOE Location : Colnbrook My client is looking for a Night Shift Manager to join their team, you would play a pivotal role within the day-to-day operations of the warehouse and will suit someone who has previous first line management experience. Previous experience running/ working on the Night shift is beneficial. Duties : This is a critical leadership role focused on delivering operational excellence Eliminating shortages, maintaining strict stock accuracy You will act as the key link between teams You will take full ownership of night shift performance Ensuring workloads are completed accurately and on time while preparing clear priorities for the following day Improving scan accuracy, enforcing returns and double-scanning procedures Ensuring urgent equipment, including sub-hires, repairs, shortages, and new stock is identified and moved without delay. Health & Safety leadership Manage staffing levels Conduct return-to-work interviews Oversee absence and holiday processes Deliver regular 1-2-1s, Drive performance through clear feedback, development plans, and competency reviews Personnel management Conflict resolution Attributes : Great and demonstrable leadership skills Very good communication skills. First line management skills IT literate
Mar 20, 2026
Full time
Job title: Night Shift Manager Salary : DOE Location : Colnbrook My client is looking for a Night Shift Manager to join their team, you would play a pivotal role within the day-to-day operations of the warehouse and will suit someone who has previous first line management experience. Previous experience running/ working on the Night shift is beneficial. Duties : This is a critical leadership role focused on delivering operational excellence Eliminating shortages, maintaining strict stock accuracy You will act as the key link between teams You will take full ownership of night shift performance Ensuring workloads are completed accurately and on time while preparing clear priorities for the following day Improving scan accuracy, enforcing returns and double-scanning procedures Ensuring urgent equipment, including sub-hires, repairs, shortages, and new stock is identified and moved without delay. Health & Safety leadership Manage staffing levels Conduct return-to-work interviews Oversee absence and holiday processes Deliver regular 1-2-1s, Drive performance through clear feedback, development plans, and competency reviews Personnel management Conflict resolution Attributes : Great and demonstrable leadership skills Very good communication skills. First line management skills IT literate
Prospect Researcher
NHS Leicester, Leicestershire
An exciting new opportunity has arisen for a ProspectResearch Manager to join the Philanthropy arm of the LOROS Fundraising Team. As a key member of a 'small but mighty' team, you will influence and support relationship led giving, helping our partners and donors to realise their philanthropic ambitions. Supported by the PhilanthropyFundraising Manager, you will help LOROS to continue providing vital care and support to patients and their loved ones living with a terminal illness. Main duties of the job You will be able to demonstrate an understanding of how to implement strategic prospect research functions and have some knowledge of how to apply capacity ratings. Knowledge of local companies and funders who fund charities will also be an advantage. That said, being curious, self-motivated, possessing a willingness to take direction and use own initiative are critical qualities we seek for this role. A strategic thinker, with attention to detail are also key, as is being collaborative and professional in approach. About us LOROS Hospice is a local charity and every year we care for over 2,500 people across Leicester, Leicestershire and Rutland. We deliver free, high-quality, compassionate care and support to terminally ill patients, their family and carers. Job responsibilities The Prospect Research Manager will be instrumental in driving the growth and strategic development of the prospect pipeline to support LOROS Hospices fundraising ambitions. By identifying, researching, and prioritising high potential supporters in close collaboration with the high-value fundraising teams (Majordonors, Trusts & Grants & Corporate), this role will play a key part in increasing income and strengthening donor engagement. Key Responsibilities Prospect Research & Pipeline Growth Refine and implement a strategic, proactive prospect research function that will produce and maintain a pool of prospective donors who have the capability of making significant contributions to LOROSs fundraising targets. Identify, evaluate, procure and review research sources (directories, commercial databases, due diligence and news sources) in order to ensure that the Department has the most appropriate resources. Identify potential donors to LOROS including companies and individuals, and conduct further research and analysis on potential and existing donors to LOROS. Facilitate the solicitation of major gifts by providing timely and accurate information about prospective donors for fundraising managers and the Senior Leadership Team and Board, involved in high-level face-to-face fundraising. Prepare briefing notes of appropriate detail on prospective and current donors and supporters attending LOROS events, detailing relevant information about guests background, their relationships with LOROS and opportunities for future engagement. Work alongside colleagues from across the organisation to recommend prospective guests (including prospective and current donors, corporate contacts, local stakeholders, representatives of charitable trusts) for LOROS events and activities. Provide fundraising management and the Senior Leadership Team with news and updates relating to current, and potential donors. Work closely with PhilanthropyFundraising Manager and Senior Leadership to design and deliver a comprehensive prospect development strategy that supports long-term fundraising objectives and aligns with organisational priorities. Review and refine prospect tracking on the CRM system to ensure that all contacts, approaches and other interactions with prospective and current donors are recorded on the database in order to allow fundraisers and their managers to review progress against activity and fundraising targets. Review and refine capacity ratings so that they correctly identify the giving potential of prospective major donors. Refine and monitor the rating system for corporate prospects, ensuring that information is updated consistently and accurately. Ensure that information from prospect meetings is captured, and recorded consistently on Raisers Edge in order to ensure the accuracy and currency of dashboards and KPI reports. Person Specification Motivation and personal attributes Able to contribute towards LOROS values and behaviours in particularly being professional and collaborative. Curious, Self-motivated, Confident, Enthusiastic Team Player, Approachable and empathic Initiative Personable, Flexible Commercial awareness and a results driven nature. Ability to meet deadlines and be able to comfortably deviate from a to-do list to meet any urgent needs. Driving license and use of car. Knowledge Understanding of strategic prospect research functions, and how to implement them. Knowledge of how to use capacity ratings for donors and prospects and able to demonstrate ability to update consistently and accurately. Knowledge of the relevant areas of the Fundraising Regulator relating to Individual Giving, Events and Organisational Giving including Trusts and Grants Member of local networking groups An understanding of the laws relating to charities inparticular GDPR, data protection Knowledge of major donor fundraising and motivations to give (philanthropic giving) Qualifications Educated to A Level standard or equivalent, and GCSE Grade C or above or equivalent in Maths and English Member of the Chartered Institute of Fundraising Experience Track record of completing high quality prospect research quickly and accurately Experience of creating in-depth research reports particularly regarding prospect funders and donors Experience of account management in a charity or commercial sector Proven experience in prioritising and managing varied workload and time Has previously worked in Hospice setting within Fundraising dept Experience of using online research directory tool Experience of understanding wealth screening resources, including identification and reporting Skills / Abilities Analytical and research skills. Ability to track and record relevant contact information on CRM. Ability to identify, evaluate, procure, and review research sources. Ability to communicate effectively, clearly both verbally and in writing and create detailed briefing notes. Understanding of prospect pipeline management Strong organisational skills, with ability to manage multiple accounts, projects and deadlines. Ability to communicate effectively and confidently with senior internal stakeholders and partners Numerate and able to efficiently understand and manage financial information and data Ability to condense large quantities of information into a user friendly format. Strategic thinker with excellent attention to detail. Proficient in Microsoft Office packages including Outlook, Word, Excel, Powerpoint. Excellent communicator - confident and competent to communicate clear and useful information to fundraisers. Ability to accurately and consistently record relevant information from donor prospect meetings. Understanding of Raisers Edge, or a similar CRM system including creation of queries and reports Ability to develop attractive proposals and a case for support to secure long-term partnerships with multi-year commitments Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mar 20, 2026
Full time
An exciting new opportunity has arisen for a ProspectResearch Manager to join the Philanthropy arm of the LOROS Fundraising Team. As a key member of a 'small but mighty' team, you will influence and support relationship led giving, helping our partners and donors to realise their philanthropic ambitions. Supported by the PhilanthropyFundraising Manager, you will help LOROS to continue providing vital care and support to patients and their loved ones living with a terminal illness. Main duties of the job You will be able to demonstrate an understanding of how to implement strategic prospect research functions and have some knowledge of how to apply capacity ratings. Knowledge of local companies and funders who fund charities will also be an advantage. That said, being curious, self-motivated, possessing a willingness to take direction and use own initiative are critical qualities we seek for this role. A strategic thinker, with attention to detail are also key, as is being collaborative and professional in approach. About us LOROS Hospice is a local charity and every year we care for over 2,500 people across Leicester, Leicestershire and Rutland. We deliver free, high-quality, compassionate care and support to terminally ill patients, their family and carers. Job responsibilities The Prospect Research Manager will be instrumental in driving the growth and strategic development of the prospect pipeline to support LOROS Hospices fundraising ambitions. By identifying, researching, and prioritising high potential supporters in close collaboration with the high-value fundraising teams (Majordonors, Trusts & Grants & Corporate), this role will play a key part in increasing income and strengthening donor engagement. Key Responsibilities Prospect Research & Pipeline Growth Refine and implement a strategic, proactive prospect research function that will produce and maintain a pool of prospective donors who have the capability of making significant contributions to LOROSs fundraising targets. Identify, evaluate, procure and review research sources (directories, commercial databases, due diligence and news sources) in order to ensure that the Department has the most appropriate resources. Identify potential donors to LOROS including companies and individuals, and conduct further research and analysis on potential and existing donors to LOROS. Facilitate the solicitation of major gifts by providing timely and accurate information about prospective donors for fundraising managers and the Senior Leadership Team and Board, involved in high-level face-to-face fundraising. Prepare briefing notes of appropriate detail on prospective and current donors and supporters attending LOROS events, detailing relevant information about guests background, their relationships with LOROS and opportunities for future engagement. Work alongside colleagues from across the organisation to recommend prospective guests (including prospective and current donors, corporate contacts, local stakeholders, representatives of charitable trusts) for LOROS events and activities. Provide fundraising management and the Senior Leadership Team with news and updates relating to current, and potential donors. Work closely with PhilanthropyFundraising Manager and Senior Leadership to design and deliver a comprehensive prospect development strategy that supports long-term fundraising objectives and aligns with organisational priorities. Review and refine prospect tracking on the CRM system to ensure that all contacts, approaches and other interactions with prospective and current donors are recorded on the database in order to allow fundraisers and their managers to review progress against activity and fundraising targets. Review and refine capacity ratings so that they correctly identify the giving potential of prospective major donors. Refine and monitor the rating system for corporate prospects, ensuring that information is updated consistently and accurately. Ensure that information from prospect meetings is captured, and recorded consistently on Raisers Edge in order to ensure the accuracy and currency of dashboards and KPI reports. Person Specification Motivation and personal attributes Able to contribute towards LOROS values and behaviours in particularly being professional and collaborative. Curious, Self-motivated, Confident, Enthusiastic Team Player, Approachable and empathic Initiative Personable, Flexible Commercial awareness and a results driven nature. Ability to meet deadlines and be able to comfortably deviate from a to-do list to meet any urgent needs. Driving license and use of car. Knowledge Understanding of strategic prospect research functions, and how to implement them. Knowledge of how to use capacity ratings for donors and prospects and able to demonstrate ability to update consistently and accurately. Knowledge of the relevant areas of the Fundraising Regulator relating to Individual Giving, Events and Organisational Giving including Trusts and Grants Member of local networking groups An understanding of the laws relating to charities inparticular GDPR, data protection Knowledge of major donor fundraising and motivations to give (philanthropic giving) Qualifications Educated to A Level standard or equivalent, and GCSE Grade C or above or equivalent in Maths and English Member of the Chartered Institute of Fundraising Experience Track record of completing high quality prospect research quickly and accurately Experience of creating in-depth research reports particularly regarding prospect funders and donors Experience of account management in a charity or commercial sector Proven experience in prioritising and managing varied workload and time Has previously worked in Hospice setting within Fundraising dept Experience of using online research directory tool Experience of understanding wealth screening resources, including identification and reporting Skills / Abilities Analytical and research skills. Ability to track and record relevant contact information on CRM. Ability to identify, evaluate, procure, and review research sources. Ability to communicate effectively, clearly both verbally and in writing and create detailed briefing notes. Understanding of prospect pipeline management Strong organisational skills, with ability to manage multiple accounts, projects and deadlines. Ability to communicate effectively and confidently with senior internal stakeholders and partners Numerate and able to efficiently understand and manage financial information and data Ability to condense large quantities of information into a user friendly format. Strategic thinker with excellent attention to detail. Proficient in Microsoft Office packages including Outlook, Word, Excel, Powerpoint. Excellent communicator - confident and competent to communicate clear and useful information to fundraisers. Ability to accurately and consistently record relevant information from donor prospect meetings. Understanding of Raisers Edge, or a similar CRM system including creation of queries and reports Ability to develop attractive proposals and a case for support to secure long-term partnerships with multi-year commitments Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
ISIO
Assistant Team Manager - Pensions Administration
ISIO
Assistant Team Manager - Pensions Administration We're growing and we want you to be part of our journey. At Isio, our purpose is to create better outcomes for our people, our clients and society. We are a people-first business and we're committed to helping our colleagues gain a wide variety of experience, significant development opportunities and progression through the business. Our Pensions Administration Team We provide a friction-free pensions administration journey for our clients and their members. We have a simple philosophy that underpins our success. We believe that by creating the right blend of human touch and state-of-the-art technology, we'll delivery the best possible experience for every member on their road to retirement and beyond. What's the role? Pensions Administration is the heart of our trustee services and as a people-first business, we are seeking a caring, motivated and technically competent Assistant Team Manager to join our team. You will be responsible for the service provided to a portfolio of pension scheme clients that range in size and type, although we predominantly service Defined Benefit schemes. You will manage all day-to-day activities in relation to your portfolio, as well as supporting the team with their training and development needs. This role will ideally be based in our Croydon or Birmingham office with a hybrid workstyle, but other office locations can be considered for the right candidate. Key responsibilities: Oversee and prioritise the allocation of all incoming work. Take responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements. Process member events within deadlines ensuring compliance with Isio's standards as well as scheme rules and legislation. Peer review and check work to ensure it is of a high standard and compliant with scheme rules and legislation. Provide support and share knowledge across the team. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attend and present at both internal and external meetings (including Trustee and/or client meetings). Keeping up to date with technical and scheme changes, particularly those that impact your portfolio of schemes. Take responsibility for ad hoc projects ensuring all deadlines are met and quality is of a high standard. Identify non-core fee projects and ensure these are raised with the client in a timely manner. Be positive and professional at all times, displaying strong leadership skills to help build relationships with others. Key skills and experience Experience - an experienced deputy team leader / strong senior pensions administrator with relevant experience and knowledge of delivering administration services to Defined Benefit pension schemes. Excellent customer service focus with the ability to assess client needs, build relationships and manage expectations. A great communicator - the ability to communicate with clients, members and colleagues with impact and credibility. Enthusiasm and motivation - a unwavering desire to solve problems and deliver excellent customer service. Excellent time management - the ability to manage resources across multiple tasks with a proven track record of consistently delivering to deadlines. A great team worker - an emerging role model within Isio, with the ability to support and develop others. Experience of presenting administration reports and communicating with clients/trustees. Experience of managing, mentoring, supervising, and developing teams. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer on our careers website. What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Mar 20, 2026
Full time
Assistant Team Manager - Pensions Administration We're growing and we want you to be part of our journey. At Isio, our purpose is to create better outcomes for our people, our clients and society. We are a people-first business and we're committed to helping our colleagues gain a wide variety of experience, significant development opportunities and progression through the business. Our Pensions Administration Team We provide a friction-free pensions administration journey for our clients and their members. We have a simple philosophy that underpins our success. We believe that by creating the right blend of human touch and state-of-the-art technology, we'll delivery the best possible experience for every member on their road to retirement and beyond. What's the role? Pensions Administration is the heart of our trustee services and as a people-first business, we are seeking a caring, motivated and technically competent Assistant Team Manager to join our team. You will be responsible for the service provided to a portfolio of pension scheme clients that range in size and type, although we predominantly service Defined Benefit schemes. You will manage all day-to-day activities in relation to your portfolio, as well as supporting the team with their training and development needs. This role will ideally be based in our Croydon or Birmingham office with a hybrid workstyle, but other office locations can be considered for the right candidate. Key responsibilities: Oversee and prioritise the allocation of all incoming work. Take responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements. Process member events within deadlines ensuring compliance with Isio's standards as well as scheme rules and legislation. Peer review and check work to ensure it is of a high standard and compliant with scheme rules and legislation. Provide support and share knowledge across the team. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attend and present at both internal and external meetings (including Trustee and/or client meetings). Keeping up to date with technical and scheme changes, particularly those that impact your portfolio of schemes. Take responsibility for ad hoc projects ensuring all deadlines are met and quality is of a high standard. Identify non-core fee projects and ensure these are raised with the client in a timely manner. Be positive and professional at all times, displaying strong leadership skills to help build relationships with others. Key skills and experience Experience - an experienced deputy team leader / strong senior pensions administrator with relevant experience and knowledge of delivering administration services to Defined Benefit pension schemes. Excellent customer service focus with the ability to assess client needs, build relationships and manage expectations. A great communicator - the ability to communicate with clients, members and colleagues with impact and credibility. Enthusiasm and motivation - a unwavering desire to solve problems and deliver excellent customer service. Excellent time management - the ability to manage resources across multiple tasks with a proven track record of consistently delivering to deadlines. A great team worker - an emerging role model within Isio, with the ability to support and develop others. Experience of presenting administration reports and communicating with clients/trustees. Experience of managing, mentoring, supervising, and developing teams. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer on our careers website. What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
ISIO
Assistant Team Manager - Pensions Administration
ISIO Croydon, Surrey
Assistant Team Manager - Pensions Administration We're growing and we want you to be part of our journey. At Isio, our purpose is to create better outcomes for our people, our clients and society. We are a people-first business and we're committed to helping our colleagues gain a wide variety of experience, significant development opportunities and progression through the business. Our Pensions Administration Team We provide a friction-free pensions administration journey for our clients and their members. We have a simple philosophy that underpins our success. We believe that by creating the right blend of human touch and state-of-the-art technology, we'll delivery the best possible experience for every member on their road to retirement and beyond. What's the role? Pensions Administration is the heart of our trustee services and as a people-first business, we are seeking a caring, motivated and technically competent Assistant Team Manager to join our team. You will be responsible for the service provided to a portfolio of pension scheme clients that range in size and type, although we predominantly service Defined Benefit schemes. You will manage all day-to-day activities in relation to your portfolio, as well as supporting the team with their training and development needs. This role will ideally be based in our Croydon office with a hybrid workstyle, but other office locations can be considered for the right candidate. Key responsibilities: Oversee and prioritise the allocation of all incoming work. Take responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements. Process member events within deadlines ensuring compliance with Isio's standards as well as scheme rules and legislation. Peer review and check work to ensure it is of a high standard and compliant with scheme rules and legislation. Provide support and share knowledge across the team. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attend and present at both internal and external meetings (including Trustee and/or client meetings). Keeping up to date with technical and scheme changes, particularly those that impact your portfolio of schemes. Take responsibility for ad hoc projects ensuring all deadlines are met and quality is of a high standard. Identify non-core fee projects and ensure these are raised with the client in a timely manner. Be positive and professional at all times, displaying strong leadership skills to help build relationships with others. Key skills and experience Experience - an experienced deputy team leader / strong senior pensions administrator with relevant experience and knowledge of delivering administration services to Defined Benefit pension schemes. Excellent customer service focus with the ability to assess client needs, build relationships and manage expectations. A great communicator - the ability to communicate with clients, members and colleagues with impact and credibility. Enthusiasm and motivation - a unwavering desire to solve problems and deliver excellent customer service. Excellent time management - the ability to manage resources across multiple tasks with a proven track record of consistently delivering to deadlines. A great team worker - an emerging role model within Isio, with the ability to support and develop others. Experience of presenting administration reports and communicating with clients/trustees. Experience of managing, mentoring, supervising, and developing teams. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer on our careers website. What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Mar 20, 2026
Full time
Assistant Team Manager - Pensions Administration We're growing and we want you to be part of our journey. At Isio, our purpose is to create better outcomes for our people, our clients and society. We are a people-first business and we're committed to helping our colleagues gain a wide variety of experience, significant development opportunities and progression through the business. Our Pensions Administration Team We provide a friction-free pensions administration journey for our clients and their members. We have a simple philosophy that underpins our success. We believe that by creating the right blend of human touch and state-of-the-art technology, we'll delivery the best possible experience for every member on their road to retirement and beyond. What's the role? Pensions Administration is the heart of our trustee services and as a people-first business, we are seeking a caring, motivated and technically competent Assistant Team Manager to join our team. You will be responsible for the service provided to a portfolio of pension scheme clients that range in size and type, although we predominantly service Defined Benefit schemes. You will manage all day-to-day activities in relation to your portfolio, as well as supporting the team with their training and development needs. This role will ideally be based in our Croydon office with a hybrid workstyle, but other office locations can be considered for the right candidate. Key responsibilities: Oversee and prioritise the allocation of all incoming work. Take responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements. Process member events within deadlines ensuring compliance with Isio's standards as well as scheme rules and legislation. Peer review and check work to ensure it is of a high standard and compliant with scheme rules and legislation. Provide support and share knowledge across the team. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attend and present at both internal and external meetings (including Trustee and/or client meetings). Keeping up to date with technical and scheme changes, particularly those that impact your portfolio of schemes. Take responsibility for ad hoc projects ensuring all deadlines are met and quality is of a high standard. Identify non-core fee projects and ensure these are raised with the client in a timely manner. Be positive and professional at all times, displaying strong leadership skills to help build relationships with others. Key skills and experience Experience - an experienced deputy team leader / strong senior pensions administrator with relevant experience and knowledge of delivering administration services to Defined Benefit pension schemes. Excellent customer service focus with the ability to assess client needs, build relationships and manage expectations. A great communicator - the ability to communicate with clients, members and colleagues with impact and credibility. Enthusiasm and motivation - a unwavering desire to solve problems and deliver excellent customer service. Excellent time management - the ability to manage resources across multiple tasks with a proven track record of consistently delivering to deadlines. A great team worker - an emerging role model within Isio, with the ability to support and develop others. Experience of presenting administration reports and communicating with clients/trustees. Experience of managing, mentoring, supervising, and developing teams. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer on our careers website. What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Osborne Appointments
Kitchen Manager
Osborne Appointments Bushey, Hertfordshire
Job title: Kitchen Manager (Mobile cook Manager) Location: Watford, Bushey, Ruilsip- You will need to be able to travel to the listed locations Salary: £15.31 per hour (£18,530 per year) As a Mobile School Cook Manager, you will use your enthusiasm for fresh, healthy food to support multiple schools in your local area. You'll be responsible for preparing high-quality, nutritious meals that students and staff look forward to every day, helping create a positive dining experience across your sites. This role is mobile so you will be required to commute to the diffrent locations listed. Key Responsibilities: Locations: Watford, Bushey, and Ruislip, plus nearby areas Prepare meals in line with provided menus and recipes, including accommodating special dietary requirements Maintain strict compliance with food hygiene, allergen management, and health & safety regulations Monitor stock levels, place orders, and support effective budget management Lead, motivate, and develop your team to ensure high standards and continuous improvement Foster strong, positive relationships with school staff, students, and the wider school community About You: Hold a full UK driving licence, have business vehicle insurance, and access to your own vehicle to travel between sites Have experience in school or educational catering, with a passion for fresh, high-quality ingredients Possess a Food Hygiene Level 2 certificate (additional training can be provided if required) Demonstrate a solid understanding of kitchen health & safety standards Be proactive, organised, and confident in leading and motivating a team Show enthusiasm for learning, personal development, and making a meaningful difference in schools DBS check ideal Whats to offer: £15.31per hour (£18,530 per annum) 27.5 hours per week Term time only
Mar 20, 2026
Seasonal
Job title: Kitchen Manager (Mobile cook Manager) Location: Watford, Bushey, Ruilsip- You will need to be able to travel to the listed locations Salary: £15.31 per hour (£18,530 per year) As a Mobile School Cook Manager, you will use your enthusiasm for fresh, healthy food to support multiple schools in your local area. You'll be responsible for preparing high-quality, nutritious meals that students and staff look forward to every day, helping create a positive dining experience across your sites. This role is mobile so you will be required to commute to the diffrent locations listed. Key Responsibilities: Locations: Watford, Bushey, and Ruislip, plus nearby areas Prepare meals in line with provided menus and recipes, including accommodating special dietary requirements Maintain strict compliance with food hygiene, allergen management, and health & safety regulations Monitor stock levels, place orders, and support effective budget management Lead, motivate, and develop your team to ensure high standards and continuous improvement Foster strong, positive relationships with school staff, students, and the wider school community About You: Hold a full UK driving licence, have business vehicle insurance, and access to your own vehicle to travel between sites Have experience in school or educational catering, with a passion for fresh, high-quality ingredients Possess a Food Hygiene Level 2 certificate (additional training can be provided if required) Demonstrate a solid understanding of kitchen health & safety standards Be proactive, organised, and confident in leading and motivating a team Show enthusiasm for learning, personal development, and making a meaningful difference in schools DBS check ideal Whats to offer: £15.31per hour (£18,530 per annum) 27.5 hours per week Term time only
Hearing Dogs for Deaf People
Trusts and Foundations Manager
Hearing Dogs for Deaf People
Based at Head Office, in Saunderton near High Wycombe, Buckinghamshire, with flexible hybrid working 35 hours per week Full-time/part-time could be considered About Us National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services because nobody with hearing loss should feel alone. About The Role Overview: Working as part of the Trusts and Foundations department, you will help to deliver the objectives and income targets through your work with Trusts and Foundations. Reporting to the Head of Trusts and Foundations, you will work as part of a high-achieving, small but busy department. You will be able to develop relationships with colleagues in the wider teams, senior staff, Hearing Dogs trustees, external trusts and foundation managers and administrators. To be able to make bids and write applications to maximise financial support from charitable trusts and foundations, philanthropists and major donors. A good knowledge of Trusts and Foundation fundraising and experience of delivering excellent stewardship with external stakeholders. The Trusts and Foundations team has a target of £1.3m in 2026-27, growing to £2.1m by 2029-30. Key Responsibilities: Support the Head of Trusts and Foundations to achieve annual targets, including meeting a personal income target each year. Create and deliver high-quality applications for grant funding for Hearing Dogs for Deaf People and Hearing Link Services, creating a synergy of combined applications to maximise income for both areas of our work. Investigate new projects that may be funded by applying for new restricted grants. Develop relationships with colleagues in fundraising, dog operation team, senior staff, Hearing Dogs Trustees, external Trusts and Foundation managers and administrators. Research the market and develop market knowledge. Establish new partnerships with Trusts, using all relevant and appropriate research techniques to understand their grant-giving criteria. Write and produce compelling trust applications and update reports; to ensure all trusts funding applications are relevant, timely and produced to the highest standard. Record all information on CRM, maintain records and keep records up to date, ensuring future actions are also recorded. Excellent knowledge of database processes and ability to support the team with statistical information. Create reports for income and ensure all templates are up to date. Provide comprehensive funding information to Head of Trusts and Foundations and Director of Income Generation, and regular reporting and recommendations on future funding opportunities. Account manage Trust and Foundation relationships, ensuring the trust receives updates and reports on time. Work collaboratively with colleagues in the Corporate Partnerships and Philanthropy departments to identify opportunities to secure new donors, for example where a major donor may have their own family foundation or where Trusts can attend major donor events. Work closely with the Prospect Research Manager to build a personal pipeline of new Trusts and Foundations. Work closely with the Case for Support and Impact Manager to develop tailored cases and proposals and high-quality reporting with a focus on outcomes and impact. About You The following attributes are considered essential for the job: Minimum 3 years' experience in Trusts and foundations fundraising Experience of working in the charity Sector Excellent and persuasive writing skills and a sharp eye for details Excellent interpersonal and verbal communication skills Experience of large-scale bid writing for specific projects over multiple years The following attributes are considered desirable for the job: Formal training or a qualification in fundraising Please note : This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V). Please apply by providing your CV and Cover Letter by 3rd April 2026.
Mar 20, 2026
Full time
Based at Head Office, in Saunderton near High Wycombe, Buckinghamshire, with flexible hybrid working 35 hours per week Full-time/part-time could be considered About Us National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services because nobody with hearing loss should feel alone. About The Role Overview: Working as part of the Trusts and Foundations department, you will help to deliver the objectives and income targets through your work with Trusts and Foundations. Reporting to the Head of Trusts and Foundations, you will work as part of a high-achieving, small but busy department. You will be able to develop relationships with colleagues in the wider teams, senior staff, Hearing Dogs trustees, external trusts and foundation managers and administrators. To be able to make bids and write applications to maximise financial support from charitable trusts and foundations, philanthropists and major donors. A good knowledge of Trusts and Foundation fundraising and experience of delivering excellent stewardship with external stakeholders. The Trusts and Foundations team has a target of £1.3m in 2026-27, growing to £2.1m by 2029-30. Key Responsibilities: Support the Head of Trusts and Foundations to achieve annual targets, including meeting a personal income target each year. Create and deliver high-quality applications for grant funding for Hearing Dogs for Deaf People and Hearing Link Services, creating a synergy of combined applications to maximise income for both areas of our work. Investigate new projects that may be funded by applying for new restricted grants. Develop relationships with colleagues in fundraising, dog operation team, senior staff, Hearing Dogs Trustees, external Trusts and Foundation managers and administrators. Research the market and develop market knowledge. Establish new partnerships with Trusts, using all relevant and appropriate research techniques to understand their grant-giving criteria. Write and produce compelling trust applications and update reports; to ensure all trusts funding applications are relevant, timely and produced to the highest standard. Record all information on CRM, maintain records and keep records up to date, ensuring future actions are also recorded. Excellent knowledge of database processes and ability to support the team with statistical information. Create reports for income and ensure all templates are up to date. Provide comprehensive funding information to Head of Trusts and Foundations and Director of Income Generation, and regular reporting and recommendations on future funding opportunities. Account manage Trust and Foundation relationships, ensuring the trust receives updates and reports on time. Work collaboratively with colleagues in the Corporate Partnerships and Philanthropy departments to identify opportunities to secure new donors, for example where a major donor may have their own family foundation or where Trusts can attend major donor events. Work closely with the Prospect Research Manager to build a personal pipeline of new Trusts and Foundations. Work closely with the Case for Support and Impact Manager to develop tailored cases and proposals and high-quality reporting with a focus on outcomes and impact. About You The following attributes are considered essential for the job: Minimum 3 years' experience in Trusts and foundations fundraising Experience of working in the charity Sector Excellent and persuasive writing skills and a sharp eye for details Excellent interpersonal and verbal communication skills Experience of large-scale bid writing for specific projects over multiple years The following attributes are considered desirable for the job: Formal training or a qualification in fundraising Please note : This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V). Please apply by providing your CV and Cover Letter by 3rd April 2026.
BAE Systems
Deputy SHE Manager
BAE Systems Rochester, Kent
Job Title: Deputy SHE Manager Location: Rochester - Onsite Salary: £48,000 to £50,000 per annum depending on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you'll be doing: The role focuses on strengthening the organisation's safety culture and ensuring full compliance with ISO45001, ISO45003, ISO14001 and SMM standards. It involves maintaining management systems, supporting leadership engagement, and coordinating internal and external audits. A key responsibility is managing high quality reporting of accidents, incidents and near misses. The position also drives continuous improvement by developing risk reduction strategies, new SHE tools and enhanced ways of working. Additionally, it supports the creation of employee safety training programs and contributes to long term succession planning for the SHE function and wider business. Core duties: You will be proficient in the use of IT tools and proprietary software to manipulate data and support the development of management reporting You must be experienced in conducting management system audits, including an in-depth knowledge of ISO 45001 & 14001 management systems You will be experienced in engaging and presenting to stakeholders across all levels, senior leadership in particular and proficient in training staff of all levels You will be experienced in the use of root cause analysis tools in support of accident and incident investigation and the implementation of improvements to prevent reoccurrence You will hold a NEBOSH National General Certificate and ideally hold NEBOSH National Diploma in occupational Health and Safety held (or equivalent qualification i.e. NVQ level 5) and ideally hold Membership of IEMA The Safety, Health & Environment (SHE) Team: The team will provide competent and comprehensive SHE advice and support to Line Leaders , enabling them to effectively manage SHE within their areas of responsibility and to help shape and drive their business operation. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 1st April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Mar 20, 2026
Full time
Job Title: Deputy SHE Manager Location: Rochester - Onsite Salary: £48,000 to £50,000 per annum depending on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you'll be doing: The role focuses on strengthening the organisation's safety culture and ensuring full compliance with ISO45001, ISO45003, ISO14001 and SMM standards. It involves maintaining management systems, supporting leadership engagement, and coordinating internal and external audits. A key responsibility is managing high quality reporting of accidents, incidents and near misses. The position also drives continuous improvement by developing risk reduction strategies, new SHE tools and enhanced ways of working. Additionally, it supports the creation of employee safety training programs and contributes to long term succession planning for the SHE function and wider business. Core duties: You will be proficient in the use of IT tools and proprietary software to manipulate data and support the development of management reporting You must be experienced in conducting management system audits, including an in-depth knowledge of ISO 45001 & 14001 management systems You will be experienced in engaging and presenting to stakeholders across all levels, senior leadership in particular and proficient in training staff of all levels You will be experienced in the use of root cause analysis tools in support of accident and incident investigation and the implementation of improvements to prevent reoccurrence You will hold a NEBOSH National General Certificate and ideally hold NEBOSH National Diploma in occupational Health and Safety held (or equivalent qualification i.e. NVQ level 5) and ideally hold Membership of IEMA The Safety, Health & Environment (SHE) Team: The team will provide competent and comprehensive SHE advice and support to Line Leaders , enabling them to effectively manage SHE within their areas of responsibility and to help shape and drive their business operation. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 1st April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Get Staffed Online Recruitment Limited
Quality Manager
Get Staffed Online Recruitment Limited
Due to company expansion, our client is looking to build on their core leadership team. They are a progressive and expanding CQC registered Supported Living organization delivering care to adults at risk who may have learning disabilities, autism and/or mental health difficulties. The Quality Manager is responsible for driving, monitoring, and embedding high-quality, person-centred care across autism and learning disability supported living services. The role ensures services are safe, effective, caring, responsive, and well-led, in line with CQC regulations, best practice, and organisational values meeting the guidance of the Single assessment framework. You will work closely with Operational Leaders, Registered Managers, and frontline teams to promote continuous improvement, positive outcomes, and regulatory compliance, with a strong focus on trauma-informed practice. Key Responsibilities Quality and Governance: Lead on quality assurance systems across supported living services for people with autism and learning disabilities. Maintain robust quality frameworks aligned with CQC Key Lines of Enquiry (KLOEs). Analyse quality data, trends, complaints, and incidents to drive service improvement. Prepare the organisation for CQC inspections and support action plans following inspections. Regulatory Compliance: Ensure compliance with CQC regulations, Health and Social Care Act, and relevant legislation. Support Registered Managers to meet regulatory requirements and maintain registration standards. Oversee safeguarding processes, ensuring timely reporting and learning from incidents. Ensure effective application of the Mental Capacity Act, best interests decision-making, and restrictive practice reduction. Practice and Outcomes: Promote person-centred, strengths-based support for autistic people and people with learning disabilities. Champion Positive Behaviour Support (PBS) and least-restrictive practice. Review and improve care planning to ensure outcomes, choice, and independence are prioritised. Leadership and Support: Provide quality-focused support, coaching, and challenge to Registered Managers and senior staff. Deliver think labs, guidance, and reflective practice sessions where needed. Work collaboratively with operational teams to embed a culture of continuous improvement. Support recruitment, induction, and competency frameworks from a quality perspective. Stakeholder Engagement: Work effectively with commissioners, local authorities, families, and professionals. Respond to complaints and concerns, ensuring learning is shared and improvements implemented. Support co-production with people our client supports and their families. Skills and Experience Essential: Significant experience in health and social care, ideally within autism and/or learning disability services. Strong knowledge of CQC regulations and quality frameworks. Experience of auditing, quality improvement, and service development. Sound understanding of the Mental Capacity Act, safeguarding, and restrictive practice. Excellent written and verbal communication skills. Ability to analyse data and produce clear reports and action plans. Desirable: Experience working in supported living services. Knowledge of Positive Behaviour Support (PBS). Experience supporting services through CQC inspections. Relevant qualification in health and social care, quality, or management. Personal Attributes: Values-driven and committed to high-quality, ethical care. Confident, supportive, and able to challenge constructively. Organised, detail-focused, and solutions-orientated. Passionate about improving outcomes for autistic people and people with learning disabilities. What Our Client Offers: Opportunity to shape and improve services for people with autism and learning disabilities. Supportive leadership and collaborative working environment. Comprehensive in-house induction and ongoing training. Employee benefits, including Private Health Care Insurance, telephone counselling, and online GP access. An additional day off for your birthday. Employee wellbeing programs to support your physical and mental health. Free parking. Career development opportunities to help you grow and make a meaningful impact. Enhanced DBS check. Annual awards nights.
Mar 20, 2026
Full time
Due to company expansion, our client is looking to build on their core leadership team. They are a progressive and expanding CQC registered Supported Living organization delivering care to adults at risk who may have learning disabilities, autism and/or mental health difficulties. The Quality Manager is responsible for driving, monitoring, and embedding high-quality, person-centred care across autism and learning disability supported living services. The role ensures services are safe, effective, caring, responsive, and well-led, in line with CQC regulations, best practice, and organisational values meeting the guidance of the Single assessment framework. You will work closely with Operational Leaders, Registered Managers, and frontline teams to promote continuous improvement, positive outcomes, and regulatory compliance, with a strong focus on trauma-informed practice. Key Responsibilities Quality and Governance: Lead on quality assurance systems across supported living services for people with autism and learning disabilities. Maintain robust quality frameworks aligned with CQC Key Lines of Enquiry (KLOEs). Analyse quality data, trends, complaints, and incidents to drive service improvement. Prepare the organisation for CQC inspections and support action plans following inspections. Regulatory Compliance: Ensure compliance with CQC regulations, Health and Social Care Act, and relevant legislation. Support Registered Managers to meet regulatory requirements and maintain registration standards. Oversee safeguarding processes, ensuring timely reporting and learning from incidents. Ensure effective application of the Mental Capacity Act, best interests decision-making, and restrictive practice reduction. Practice and Outcomes: Promote person-centred, strengths-based support for autistic people and people with learning disabilities. Champion Positive Behaviour Support (PBS) and least-restrictive practice. Review and improve care planning to ensure outcomes, choice, and independence are prioritised. Leadership and Support: Provide quality-focused support, coaching, and challenge to Registered Managers and senior staff. Deliver think labs, guidance, and reflective practice sessions where needed. Work collaboratively with operational teams to embed a culture of continuous improvement. Support recruitment, induction, and competency frameworks from a quality perspective. Stakeholder Engagement: Work effectively with commissioners, local authorities, families, and professionals. Respond to complaints and concerns, ensuring learning is shared and improvements implemented. Support co-production with people our client supports and their families. Skills and Experience Essential: Significant experience in health and social care, ideally within autism and/or learning disability services. Strong knowledge of CQC regulations and quality frameworks. Experience of auditing, quality improvement, and service development. Sound understanding of the Mental Capacity Act, safeguarding, and restrictive practice. Excellent written and verbal communication skills. Ability to analyse data and produce clear reports and action plans. Desirable: Experience working in supported living services. Knowledge of Positive Behaviour Support (PBS). Experience supporting services through CQC inspections. Relevant qualification in health and social care, quality, or management. Personal Attributes: Values-driven and committed to high-quality, ethical care. Confident, supportive, and able to challenge constructively. Organised, detail-focused, and solutions-orientated. Passionate about improving outcomes for autistic people and people with learning disabilities. What Our Client Offers: Opportunity to shape and improve services for people with autism and learning disabilities. Supportive leadership and collaborative working environment. Comprehensive in-house induction and ongoing training. Employee benefits, including Private Health Care Insurance, telephone counselling, and online GP access. An additional day off for your birthday. Employee wellbeing programs to support your physical and mental health. Free parking. Career development opportunities to help you grow and make a meaningful impact. Enhanced DBS check. Annual awards nights.
Receptionist Supervisor - London - London
Big Mamma
Receptionist Supervisor - London - London Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we've been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide. Big Mamma is also a certified B Corp , committed to doing business in a way that respects people, producers and the planet. We're now looking for a Reception Supervisor to lead our front-of-house teams across our Central London restaurants . The role As a Reception Supervisor at Big Mamma, you'll be the perfect example of our brand, ensuring every guest receives a warm, professional welcome and a seamless experience. You will: Lead the host team, maintaining high standards and maximising bookings Resolve or escalate issues and complaints when needed Manage bookings and enquiries using SevenRooms Onboard and train new hosts, supporting floor managers with rota scheduling Solve problems proactively when bookings or service don't go as planned Create memorable moments for guests with a warm, friendly and professional attitude Support the Events Team in managing enquiries for private hire and events Assist with the coordination and on-the-day organisation of events and private hire About you Big smile and passion for Italian food High energy, proactive attitude and team spirit Excellent customer service, leadership and communication skills Comprehensive knowledge of floor operations Previous experience as a head host/hostess or reception supervisor Previous experience with SevenRooms Flexible availability, including evenings and weekends What Big Mamma offers Permanent, full-time position £18.21 per hour + Tronc Point 5-day working week with 2 days off Daily staff meals 15% discount across all Big Mamma restaurants (UK and Ireland) 500 employee referral bonus Wagestream - access your pay between paydays Mental health & wellbeing support (Open Up) Continuous training and career progression Mobility across UK and European venues Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
Mar 20, 2026
Full time
Receptionist Supervisor - London - London Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we've been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide. Big Mamma is also a certified B Corp , committed to doing business in a way that respects people, producers and the planet. We're now looking for a Reception Supervisor to lead our front-of-house teams across our Central London restaurants . The role As a Reception Supervisor at Big Mamma, you'll be the perfect example of our brand, ensuring every guest receives a warm, professional welcome and a seamless experience. You will: Lead the host team, maintaining high standards and maximising bookings Resolve or escalate issues and complaints when needed Manage bookings and enquiries using SevenRooms Onboard and train new hosts, supporting floor managers with rota scheduling Solve problems proactively when bookings or service don't go as planned Create memorable moments for guests with a warm, friendly and professional attitude Support the Events Team in managing enquiries for private hire and events Assist with the coordination and on-the-day organisation of events and private hire About you Big smile and passion for Italian food High energy, proactive attitude and team spirit Excellent customer service, leadership and communication skills Comprehensive knowledge of floor operations Previous experience as a head host/hostess or reception supervisor Previous experience with SevenRooms Flexible availability, including evenings and weekends What Big Mamma offers Permanent, full-time position £18.21 per hour + Tronc Point 5-day working week with 2 days off Daily staff meals 15% discount across all Big Mamma restaurants (UK and Ireland) 500 employee referral bonus Wagestream - access your pay between paydays Mental health & wellbeing support (Open Up) Continuous training and career progression Mobility across UK and European venues Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
Avencia Consulting
Claims Adjuster
Avencia Consulting
Avencia are partnered with a leading insurer to recruit a Claims Adjuster handling Financial Institutions, Fintech and Management Liability claims. This is an excellent opportunity for junior candidates with experience in FI or PI claims to join a high-performing team, offering strong support, clear progression pathways, and ongoing development. Key responsibilities Handle FI and Management Liability claims in line with internal claims and reserving philosophies. Deliver a customer-focused approach through timely service and clear, professional communication with brokers and insureds. Contribute to team KPIs, proactively identifying areas for improvement and sharing feedback with Claims Managers. Work with managing agents and service providers across multiple jurisdictions. Collaborate with colleagues, sharing insights and best practice across the team. Provide feedback on claims trends, policy wordings and renewal considerations to Claims Managers and underwriters. Build and maintain strong broker relationships, acting on feedback to enhance service delivery. Report on key claim developments, trends and significant notifications. Skills & experience Previous experience handing claims in Professional or Financial Lines, with an understanding of the London Market preferable. Demonstrate strong written and spoken communication skills. Demonstrate strong team work. Possess strong independent organisational skills. Have good IT (Microsoft Office) skills, including Word, Excel, Access and Outlook.
Mar 20, 2026
Full time
Avencia are partnered with a leading insurer to recruit a Claims Adjuster handling Financial Institutions, Fintech and Management Liability claims. This is an excellent opportunity for junior candidates with experience in FI or PI claims to join a high-performing team, offering strong support, clear progression pathways, and ongoing development. Key responsibilities Handle FI and Management Liability claims in line with internal claims and reserving philosophies. Deliver a customer-focused approach through timely service and clear, professional communication with brokers and insureds. Contribute to team KPIs, proactively identifying areas for improvement and sharing feedback with Claims Managers. Work with managing agents and service providers across multiple jurisdictions. Collaborate with colleagues, sharing insights and best practice across the team. Provide feedback on claims trends, policy wordings and renewal considerations to Claims Managers and underwriters. Build and maintain strong broker relationships, acting on feedback to enhance service delivery. Report on key claim developments, trends and significant notifications. Skills & experience Previous experience handing claims in Professional or Financial Lines, with an understanding of the London Market preferable. Demonstrate strong written and spoken communication skills. Demonstrate strong team work. Possess strong independent organisational skills. Have good IT (Microsoft Office) skills, including Word, Excel, Access and Outlook.
RISE Mutual CIC
Drive Case Manager
RISE Mutual CIC
Purpose The Case Manager will strive to make contact and work on a one to one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved. The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user. Responsibilities Interagency work Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area. Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector. Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project. Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met. Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse. Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer. Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user. Be flexible and willing to work in all types of environments. Case management Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service's safeguarding framework. Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both 'Support (change) or/and Disrupt (continued offending) concept. Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service. Attend monthly case management meeting with the Service Manager . Attend clinical supervision. Take appropriate steps to protect where there is an imminent risk to another person. Recording and administration Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements. To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management. Weekly maintenance and accurate and secure audit trail of all relevant communication. Comply with the data protection and information sharing protocols that Drive has agreed to. Direct work with service users Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc. To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs. Develop strategies that will disrupt the continued risk posed by service users Undertake assessment of risk, needs and attitudes to inform the individual service user's intervention plan Ensure that risk assessment and risk management procedures are followed at all times. Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families. Work closely with the IDVAs' supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual. The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. General Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice. Represent the service at local events; deliver training and presentations as required. Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process. Be confident to evidence reflective practice in all aspects of work, sharing learning and be committed to reviewing individual and team practice and undertake regular training. Act with integrity and respect when interacting with service users, employees, agencies and individuals. Competent in defensible decision making, recording and being held accountable Show initiative in tackling issues within the service and in relation to other agencies. Act as a champion for the implementation of the pilot programme in your area Hold a full driving license, have access to a car and be able to travel across the pilot area as required. Partake in evening and weekend work as required. Person Specification Experience: Essential Direct work with vulnerable service users Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA. In managing safeguarding issues and procedures. Writing and presenting information formally and informally, to a range of audiences. Working within legislative frameworks and using this application to develop, influence and encourage partnership working. Working within conflict management continuum. Evidence of keeping reliable and timely reporting and meeting deadlines Experience: Desirable Work with victims and or perpetrators of domestic abuse. Work with service users with complex needs and/or challenging behaviour. Working with service users with diagnosed mental health issues Working with service users with substance misuse Work with young people aged 16-25 years. Of using pro-social modelling and motivational interviewing in practice. Knowledge and Understanding: Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available. An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working. Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse. Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning. Have theoretical and procedural knowledge of other services involved in the response to domestic abuse. Understand multi-agency partnerships in relation to domestic abuse. An understanding of the Marac process at an operational level; Understanding of the child protection system. Skills: Ability and willingness to work independently and as part of a team. Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working. IT skills, including use of Microsoft Office. Hold a relevant degree, a vocational qualification or equivalent experience. Support and guide your service users, and have excellent advisory, negotiation & persuasive skills. Empathy Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations. Have excellent interpersonal skills. Ability to lead and facilitate discussions to achieve a positive outcome. Excellent networking skills and the ability to develop strong working relationships with other agencies. Reflection and self-awareness. Attributes: Have confidence in their own ability to make decisions. An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary. . click apply for full job details
Mar 20, 2026
Full time
Purpose The Case Manager will strive to make contact and work on a one to one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved. The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user. Responsibilities Interagency work Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area. Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector. Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project. Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met. Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse. Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer. Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user. Be flexible and willing to work in all types of environments. Case management Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service's safeguarding framework. Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both 'Support (change) or/and Disrupt (continued offending) concept. Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service. Attend monthly case management meeting with the Service Manager . Attend clinical supervision. Take appropriate steps to protect where there is an imminent risk to another person. Recording and administration Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements. To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management. Weekly maintenance and accurate and secure audit trail of all relevant communication. Comply with the data protection and information sharing protocols that Drive has agreed to. Direct work with service users Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc. To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs. Develop strategies that will disrupt the continued risk posed by service users Undertake assessment of risk, needs and attitudes to inform the individual service user's intervention plan Ensure that risk assessment and risk management procedures are followed at all times. Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families. Work closely with the IDVAs' supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual. The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. General Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice. Represent the service at local events; deliver training and presentations as required. Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process. Be confident to evidence reflective practice in all aspects of work, sharing learning and be committed to reviewing individual and team practice and undertake regular training. Act with integrity and respect when interacting with service users, employees, agencies and individuals. Competent in defensible decision making, recording and being held accountable Show initiative in tackling issues within the service and in relation to other agencies. Act as a champion for the implementation of the pilot programme in your area Hold a full driving license, have access to a car and be able to travel across the pilot area as required. Partake in evening and weekend work as required. Person Specification Experience: Essential Direct work with vulnerable service users Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA. In managing safeguarding issues and procedures. Writing and presenting information formally and informally, to a range of audiences. Working within legislative frameworks and using this application to develop, influence and encourage partnership working. Working within conflict management continuum. Evidence of keeping reliable and timely reporting and meeting deadlines Experience: Desirable Work with victims and or perpetrators of domestic abuse. Work with service users with complex needs and/or challenging behaviour. Working with service users with diagnosed mental health issues Working with service users with substance misuse Work with young people aged 16-25 years. Of using pro-social modelling and motivational interviewing in practice. Knowledge and Understanding: Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available. An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working. Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse. Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning. Have theoretical and procedural knowledge of other services involved in the response to domestic abuse. Understand multi-agency partnerships in relation to domestic abuse. An understanding of the Marac process at an operational level; Understanding of the child protection system. Skills: Ability and willingness to work independently and as part of a team. Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working. IT skills, including use of Microsoft Office. Hold a relevant degree, a vocational qualification or equivalent experience. Support and guide your service users, and have excellent advisory, negotiation & persuasive skills. Empathy Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations. Have excellent interpersonal skills. Ability to lead and facilitate discussions to achieve a positive outcome. Excellent networking skills and the ability to develop strong working relationships with other agencies. Reflection and self-awareness. Attributes: Have confidence in their own ability to make decisions. An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary. . click apply for full job details
Store Manager - Solihull Touchwood (N113167)
NEXT Retail Ltd. Solihull, West Midlands
Job ID Job ID N113167 Team Team Retail Location Location Solihull Contract Type Contract Type Temp Job Schedule Job Schedule Full time Contract End Contract End 01/05/2027 Salary Salary from £38,884 Posting Date Posting Date 06/03/2026 Apply Before Apply Before 27/03/2026 SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Mon 08:45 - 18:00; Tue 08:45 - 18:00; Thu 08:45 - 17:15; Fri 08:45 - 18:00; Sat 08:45 - 18:00 To be an effective Store Manager, you will maximise sales, drive efficiencies and achieve performance targets by leading and inspiring your team to be their best. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available. About the Role Lead and inspire your team to be their best Provide an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe Demonstrate a hands on approach for all operational and commercial activities alongside the team Form part of an area team reporting to the Area Manager, playing a part in the growth and success of the brand by identifying opportunities and adding value Ensure communication is up to date and accurate at all times in order to meet business needs About You You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers A team player who works at their best in a results driven, fast paced and challenging environment. You adapt to change quickly and can successfully bring the rest of the team on board with the new objectives A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others Confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward Experienced in leading and coaching a high performing team and effectively dealing with people issues An effective multi tasker who can plan, organise and prioritise your workload In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. What's Next Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months. Benefits Fantastic rewards for doing a great job and achieving great results 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty Sharesave Scheme 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and in store, collect your items the next day for free from your place of work or local store Support Networks - Access Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on / (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays). Team Overview Retail is where customers meet NEXT. Step into any of our stores and you'll find energy, variety and opportunity. No two days are the same. It's fast paced, full of growth and all about our brilliant collaborative team. From outlets to full range stores, there's space for you to make your mark. About NEXT You know NEXT, but did you know we're a FTSE 100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy online from over 70 countries around the world! So we've gone global! Are you ready to take it on? Challenges. Opportunities. The future. Let's take it on at NEXT.
Mar 20, 2026
Full time
Job ID Job ID N113167 Team Team Retail Location Location Solihull Contract Type Contract Type Temp Job Schedule Job Schedule Full time Contract End Contract End 01/05/2027 Salary Salary from £38,884 Posting Date Posting Date 06/03/2026 Apply Before Apply Before 27/03/2026 SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Mon 08:45 - 18:00; Tue 08:45 - 18:00; Thu 08:45 - 17:15; Fri 08:45 - 18:00; Sat 08:45 - 18:00 To be an effective Store Manager, you will maximise sales, drive efficiencies and achieve performance targets by leading and inspiring your team to be their best. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available. About the Role Lead and inspire your team to be their best Provide an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe Demonstrate a hands on approach for all operational and commercial activities alongside the team Form part of an area team reporting to the Area Manager, playing a part in the growth and success of the brand by identifying opportunities and adding value Ensure communication is up to date and accurate at all times in order to meet business needs About You You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers A team player who works at their best in a results driven, fast paced and challenging environment. You adapt to change quickly and can successfully bring the rest of the team on board with the new objectives A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others Confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward Experienced in leading and coaching a high performing team and effectively dealing with people issues An effective multi tasker who can plan, organise and prioritise your workload In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. What's Next Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months. Benefits Fantastic rewards for doing a great job and achieving great results 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty Sharesave Scheme 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and in store, collect your items the next day for free from your place of work or local store Support Networks - Access Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on / (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays). Team Overview Retail is where customers meet NEXT. Step into any of our stores and you'll find energy, variety and opportunity. No two days are the same. It's fast paced, full of growth and all about our brilliant collaborative team. From outlets to full range stores, there's space for you to make your mark. About NEXT You know NEXT, but did you know we're a FTSE 100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy online from over 70 countries around the world! So we've gone global! Are you ready to take it on? Challenges. Opportunities. The future. Let's take it on at NEXT.
Centre Manager
Micheldever Group Corby, Northamptonshire
About ProtyreAutocare ProtyreAutocare is a fast-growing national automotive company offering superb training and development opportunities. We are currently seeking a commercial minded technicalCentre Manager to join our growing team. Role Overview TheCentre Manager will be responsible for delivering the company business objectives through effective management and co-ordination of the Centre. Must have Full Clean UK Driving Licence, held for at least 6 months (age restrictions may apply - points or offences may affect your application) Previous experience in a similar role. Benefits A chance to earn a regular bonus. Career development: we offer a variety of fully funded IMI courses. Staff discounts on servicing, tyres, and MOTs. Retail vouchers. Finder's fee. Life Insurance. Pension. Eye Care Vouchers. Buy/Sell Holiday. Flu Jab. Employee Assistant Program. Long Service Recognition. Enhance Maternity and Paternity. Cycle to Work. Charity Match. Employee of the month; a chance to win a £50 voucher. Centre of the month; a chance to win a race at your local go-karting track. Responsibilities Managing and motivating the team, driving the team's sales and providing training to the team when necessary. Maximise the customer conversion rate by ensuring all team members utilise the company telephone technique and call-back procedures. Leading the operation and daily running of the depot. Maintain the security of the branch, its stock, assets, customer information, and takings. Maintain accurate stock control systems and processes and make available for audit in accordance with company guidelines. Ensure that equipment and machinery is maintained and serviced routinely to allow safe operation. Ensure stock deliveries are stored and booked into stock on the day of delivery. About you The ideal candidate will have proven success as a Centre Manager or Assistant Centre Manager within the Automotive industry. Demonstrable success within a sales environment. Technical or Mechanical experience / Automotive knowledge. Experience of managing multiple priorities. Working knowledge of relevant Health & Safety requirements. A good understanding of car technology. Experience of account management. A full UK Driving Licence. Why join ProtyreAutocare? ProtyreAutocare is the UK's fastest growing supplier and fitter of tyres and automotive services, fitting over 1 million tyres every year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. ProtyreAutocare is the retail branch of The Micheldever Group. Micheldever Tyre Services (MTS)
Mar 20, 2026
Full time
About ProtyreAutocare ProtyreAutocare is a fast-growing national automotive company offering superb training and development opportunities. We are currently seeking a commercial minded technicalCentre Manager to join our growing team. Role Overview TheCentre Manager will be responsible for delivering the company business objectives through effective management and co-ordination of the Centre. Must have Full Clean UK Driving Licence, held for at least 6 months (age restrictions may apply - points or offences may affect your application) Previous experience in a similar role. Benefits A chance to earn a regular bonus. Career development: we offer a variety of fully funded IMI courses. Staff discounts on servicing, tyres, and MOTs. Retail vouchers. Finder's fee. Life Insurance. Pension. Eye Care Vouchers. Buy/Sell Holiday. Flu Jab. Employee Assistant Program. Long Service Recognition. Enhance Maternity and Paternity. Cycle to Work. Charity Match. Employee of the month; a chance to win a £50 voucher. Centre of the month; a chance to win a race at your local go-karting track. Responsibilities Managing and motivating the team, driving the team's sales and providing training to the team when necessary. Maximise the customer conversion rate by ensuring all team members utilise the company telephone technique and call-back procedures. Leading the operation and daily running of the depot. Maintain the security of the branch, its stock, assets, customer information, and takings. Maintain accurate stock control systems and processes and make available for audit in accordance with company guidelines. Ensure that equipment and machinery is maintained and serviced routinely to allow safe operation. Ensure stock deliveries are stored and booked into stock on the day of delivery. About you The ideal candidate will have proven success as a Centre Manager or Assistant Centre Manager within the Automotive industry. Demonstrable success within a sales environment. Technical or Mechanical experience / Automotive knowledge. Experience of managing multiple priorities. Working knowledge of relevant Health & Safety requirements. A good understanding of car technology. Experience of account management. A full UK Driving Licence. Why join ProtyreAutocare? ProtyreAutocare is the UK's fastest growing supplier and fitter of tyres and automotive services, fitting over 1 million tyres every year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. ProtyreAutocare is the retail branch of The Micheldever Group. Micheldever Tyre Services (MTS)
Morgan Hunt Recruitment
Hub Worker
Morgan Hunt Recruitment
Job Title: Hub Worker Directorate: Various Location: Dependent on service Reporting to: Manager/Deputy Manager Responsible for: N/A PURPOSE OF THE JOB The role of a Hub Worker is to jointly manage the safe day to day running of the project with other members of the team and to provide basic support and advice to clients. The Hub Worker will be the first point of contact for clients and visitors and will be responsible for coordinating the Health and Safety within the service. The Hub Worker will be expected to regularly participate in team meetings and other ad hoc project groups as agreed with the management and team of the project. KEY RESPONSIBILITIES Working within the rota shift pattern as required; to maintain a friendly and supportive environment within the project. To cover all Hub day-to-day tasks, including dealing with phones, post, the door entry system and to have a presence in the hub area to respond to enquiries. To deal with the immediate support needs of clients as appropriate, providing crisis intervention where necessary, and feedback all ongoing issues with clients to the team. To support vulnerable clients on an ongoing basis with any task as appropriate in order to facilitate the team to resolve their housing crisis quickly and effectively. To record all resident's complaints appropriately and refer to relevant individual, and feedback on these. To liaise and work with A&R workers across the service, volunteers and external agencies to deliver the highest possible standard of service to clients. To diffuse difficult or dangerous situations, resolve conflict between service users effectively and sensitively and to summon outside emergency or other assistance when necessary. To be supportive of your colleagues including during times of crisis. To exclude people when necessary in accordance with agreed policies and review these exclusions with managers. To complete reports following serious or untoward incidents and submit to appropriate manager Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Mar 20, 2026
Seasonal
Job Title: Hub Worker Directorate: Various Location: Dependent on service Reporting to: Manager/Deputy Manager Responsible for: N/A PURPOSE OF THE JOB The role of a Hub Worker is to jointly manage the safe day to day running of the project with other members of the team and to provide basic support and advice to clients. The Hub Worker will be the first point of contact for clients and visitors and will be responsible for coordinating the Health and Safety within the service. The Hub Worker will be expected to regularly participate in team meetings and other ad hoc project groups as agreed with the management and team of the project. KEY RESPONSIBILITIES Working within the rota shift pattern as required; to maintain a friendly and supportive environment within the project. To cover all Hub day-to-day tasks, including dealing with phones, post, the door entry system and to have a presence in the hub area to respond to enquiries. To deal with the immediate support needs of clients as appropriate, providing crisis intervention where necessary, and feedback all ongoing issues with clients to the team. To support vulnerable clients on an ongoing basis with any task as appropriate in order to facilitate the team to resolve their housing crisis quickly and effectively. To record all resident's complaints appropriately and refer to relevant individual, and feedback on these. To liaise and work with A&R workers across the service, volunteers and external agencies to deliver the highest possible standard of service to clients. To diffuse difficult or dangerous situations, resolve conflict between service users effectively and sensitively and to summon outside emergency or other assistance when necessary. To be supportive of your colleagues including during times of crisis. To exclude people when necessary in accordance with agreed policies and review these exclusions with managers. To complete reports following serious or untoward incidents and submit to appropriate manager Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Michael Page Finance
Compliance Officer - SMF16 - Asset Management
Michael Page Finance
We are looking for an experienced Compliance Officer (SMF16) to lead compliance oversight for our retail asset management business. This role is pivotal to ensuring our firm continues to operate to the highest standards of conduct, governance, and regulatory integrity across the full lifecycle of our retail investment products. Client Details Our client is a respected organisation within the financial services industry, specifically in the asset management sector. They are a well-established and medium-sized company dedicated to upholding high standards of compliance and regulatory excellence. Description Regulatory Oversight & SMF16 Responsibilities Hold the SMF16 Compliance Oversight function, ensuring the firm meets its obligations under the FCA Handbook and the Senior Managers & Certification Regime (SM&CR). Lead all compliance interactions with the FCA, including thematic requests, supervisory dialogues, and regulatory submissions. Retail Asset Management Compliance Oversee compliance for retail investment products (e.g., funds, model portfolios), covering governance, product lifecycle management, and ongoing supervision. Ensure adherence to applicable FCA rules including COBS, PROD, COLL, SYSC, ESG/Sustainability Disclosure Requirements (SDR), and Consumer Duty. Review and approve financial promotions, KIIDs/KIDs, factsheets, website content, and client communications to ensure they are fair, clear, and not misleading. Oversee fund governance processes including product reviews, target market assessments, and value assessments. Monitoring & Risk Management Lead the design and execution of the compliance monitoring programme, ensuring robust oversight of portfolio management, dealing practices, conflicts management, best execution, and client outcomes. Identify, assess, and escalate conduct and regulatory risks, providing strong challenge and clear recommendations to senior leadership and the Board. Advisory & Regulatory Change Provide expert guidance on regulatory change affecting retail asset managers, including Consumer Duty, SDR & labels, PRIN, and fund-related rules. Support investment, distribution, and operations teams with timely and pragmatic regulatory advice. Culture, Training & Leadership Promote a strong culture of compliance and conduct across the firm. Lead compliance training and awareness programmes for employees and certified individuals. Oversee the Certification Regime and Fit & Proper processes (where applicable). Profile Significant experience in compliance within retail asset management, fund management, or wealth/retail investment firms. Strong understanding of FCA regulations relevant to retail investment products (especially COBS, PROD, COLL, Consumer Duty, ESG/SDR). Demonstrable experience ideally in - or ready for - SMF16 approval. Skilled in interpreting regulations and implementing proportionate, business-friendly compliance solutions. Confident communicator with the ability to influence senior stakeholders and work effectively with the Board. Experience interacting with the FCA, including handling supervisory queries or thematic reviews. Job Offer Competitive daily pay ranging from £550/day+ to £700/day+. Opportunity to work within a highly reputable global Asset Manager. An interim to perm opportunity based in London. Convenient London location. Further benefits to be confirmed. This is an excellent opportunity for a Compliance Officer - SMF16 to enhance their career within the asset management field. If you meet the outlined criteria, we encourage you to apply today!
Mar 20, 2026
Seasonal
We are looking for an experienced Compliance Officer (SMF16) to lead compliance oversight for our retail asset management business. This role is pivotal to ensuring our firm continues to operate to the highest standards of conduct, governance, and regulatory integrity across the full lifecycle of our retail investment products. Client Details Our client is a respected organisation within the financial services industry, specifically in the asset management sector. They are a well-established and medium-sized company dedicated to upholding high standards of compliance and regulatory excellence. Description Regulatory Oversight & SMF16 Responsibilities Hold the SMF16 Compliance Oversight function, ensuring the firm meets its obligations under the FCA Handbook and the Senior Managers & Certification Regime (SM&CR). Lead all compliance interactions with the FCA, including thematic requests, supervisory dialogues, and regulatory submissions. Retail Asset Management Compliance Oversee compliance for retail investment products (e.g., funds, model portfolios), covering governance, product lifecycle management, and ongoing supervision. Ensure adherence to applicable FCA rules including COBS, PROD, COLL, SYSC, ESG/Sustainability Disclosure Requirements (SDR), and Consumer Duty. Review and approve financial promotions, KIIDs/KIDs, factsheets, website content, and client communications to ensure they are fair, clear, and not misleading. Oversee fund governance processes including product reviews, target market assessments, and value assessments. Monitoring & Risk Management Lead the design and execution of the compliance monitoring programme, ensuring robust oversight of portfolio management, dealing practices, conflicts management, best execution, and client outcomes. Identify, assess, and escalate conduct and regulatory risks, providing strong challenge and clear recommendations to senior leadership and the Board. Advisory & Regulatory Change Provide expert guidance on regulatory change affecting retail asset managers, including Consumer Duty, SDR & labels, PRIN, and fund-related rules. Support investment, distribution, and operations teams with timely and pragmatic regulatory advice. Culture, Training & Leadership Promote a strong culture of compliance and conduct across the firm. Lead compliance training and awareness programmes for employees and certified individuals. Oversee the Certification Regime and Fit & Proper processes (where applicable). Profile Significant experience in compliance within retail asset management, fund management, or wealth/retail investment firms. Strong understanding of FCA regulations relevant to retail investment products (especially COBS, PROD, COLL, Consumer Duty, ESG/SDR). Demonstrable experience ideally in - or ready for - SMF16 approval. Skilled in interpreting regulations and implementing proportionate, business-friendly compliance solutions. Confident communicator with the ability to influence senior stakeholders and work effectively with the Board. Experience interacting with the FCA, including handling supervisory queries or thematic reviews. Job Offer Competitive daily pay ranging from £550/day+ to £700/day+. Opportunity to work within a highly reputable global Asset Manager. An interim to perm opportunity based in London. Convenient London location. Further benefits to be confirmed. This is an excellent opportunity for a Compliance Officer - SMF16 to enhance their career within the asset management field. If you meet the outlined criteria, we encourage you to apply today!
Magic Breakfast
Major Giving Lead - Individual Donors
Magic Breakfast
Reporting to: Head of Major Giving Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy. Candidate will need to live commutable distance to London. Contract Type: Ideally full-time, 35 hours per week, although 28 hours/compressed hours may be considered. The role may require occasional evening and weekend work Contract Length: Permanent Salary: £43,500 BACKGROUND Magic Breakfast s mission is to end child morning hunger in the UK now and for good. The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies. Magic Breakfast provides a nutritious breakfast to over 350,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target children most in need without barrier or stigma. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive. In response to a challenging funding landscape, and to seize on the opportunities ahead, we have recently brought together our Philanthropy and Trusts teams into a unified Major Giving function, enabling us to build deep, values-driven relationships with high-value supporters. The Major Giving Lead Individual Donors will play a pivotal role in this new function, leading all relationships with high-net-worth individuals (HNWI) and ensuring exceptional donor care and engagement. Reporting to the Head of Major Giving, this role is a senior, strategic position crucial to driving the organisation s fundraising growth and deliver against our mission. JOB PURPOSE The Major Giving Lead Individual Donors is a senior, strategic role within Magic Breakfast s unified Major Giving function, acting as the organisation s expert on philanthropy. This role will lead and manage relationships with high-net-worth individuals (HNWIs), ensuring exceptional donor care, long-term engagement, and the growth of transformational gifts. Working closely with the Head of Major Giving, the Major Giving Lead will help develop and embed a cohesive Major Giving strategy, fostering strong synergies across the Major Giving team. In partnership with the other Major Giving Lead (Trust & Foundations) this role will create unified stewardship programmes, prospect development strategies, and engagement opportunities, ensuring a seamless and compelling experience for donors across all major giving streams. It will also work closely with the Business Development Manager (Scotland) to ensure effective ways of working across devolved nations and to unlock opportunities for HNWI in Scotland. This is a high-impact, leadership-focused role for a proactive, strategic, and relationship-driven individual, capable of influencing key stakeholders, shaping organisational approaches to major giving, and driving the growth of Magic Breakfast s mission to end child morning hunger across the UK. KEY RESPONSIBILITIES: Leadership and team collaboration Act as the senior lead and subject matter expert for HNWI relationships across the organisation. Work closely with the Head of Major Giving and Major Giving Lead Trust & Foundations to develop and embed a cohesive Major Giving strategy, fostering strong synergies between Major Individual Donors and Trusts, with a clear link to synergies in other teams. Support the Head of Major Giving and Trust & other Major Giving Lead in mentoring and guiding other members of the Major Giving Team. Provide leadership, insights and expertise across the wider organisation to support the delivery of our new organisational goals, including through contributions to the sub-goal working groups and other enabling strategies. Collaborate within the fundraising, and across other, departments to deliver cross-organisational initiatives, events and campaigns, championing opportunities to unlock HNWI giving. Scan the external environment for trends, insights, ideas and best practice that could benefit the Major Giving team and Magic Breakfast s work, making recommendations for improvements and leading on opportunities as they arise. Work in close partnership with the Business Development Manager (Scotland) to ensure joined-up approaches to HNWI opportunities in Scotland, sharing expertise, aligning stewardship, and enabling effective cross-team working. Flex to provide support across the Major Giving team where necessary, responding and supporting shared team-wide objectives and any trust and foundations work if required. Income generation, donor stewardship and prospect development With support from the Head of Major Giving, deliver the 25/26 individual giving income target of c£800k by personally managing a portfolio of new and existing major donors and family foundations, with a focus on securing, renewing and uplifting gifts above £50k+ . In partnership with other teams and departments, develop, test and roll out new data-driven approaches to target and reach new HNWI and other major giving audiences. Work with our Prospect Researcher Manager to identify and execute opportunities to grow our prospect pool, including from across other teams, and to facilitate personal introductions and meetings with yourself or other Magic Breakfast employees/ volunteers providing relevant briefings where appropriate. Support and collaborate with the Business Development Manager (Scotland) where shared funder relationships or new opportunities arise. Develop and implement tailored cultivation and solicitation strategies for new and existing HNWIs, leveraging and building relationships within and across Magic Breakfast networks to support our fundraising objectives. Support, and where required lead, on the delivery of cross-organisational projects including any major giving campaigns, collaborating closely with colleagues across the organisation, including Brand & Marketing, and other relevant teams, to project manage effectively and ensure activity is informed by insights and organisational expertise, and delivers against its KPIs with a strong return on investment. Maintain a strong knowledge of the organisation strategy, business plan and opportunities for innovation and value-add , to identify and build accurate and inspiring giving propositions, wish lists and a persuasive case for support Ensure exceptional relationship management and donor reporting, with high-quality donor care and stewardship techniques that speak to the motivations and interests of our donors, exploring ways to build our donor community such as through giving circles. Work with colleagues across the Major Giving and other income generation teams to design and deliver a calendar of bespoke engagement opportunities, events and experiences for donors and prospects, ensuring high-quality execution and timely reviews. Champion innovation in donor journeys, engagement campaigns, and communications to maximize supporter impact and retention, ensuring everyone is aligned behind clear, measurable goals and delivers with purpose and consistency. Work with the Head of Individual Giving and Engagement to establish a clear mid-level giving programme and to ensure opportunities and leads are recognised and developed where possible and that there is a high-level of stewardship. Financial Processes, Reporting, and Due Diligence Support the Head of Major Giving to conduct effective annual planning and budgeting, setting, measuring and reporting against agreed KPIs and utilising data and insights to inform decisions and future planning. Support the Head of Major Giving to prepare phased budgets and reforecasts, identifying and recognising opportunities and risks to income in line with activity plans and progress. Ensure all HNWI income and activity is reconciled and recorded on Magic Breakfast database systems (Salesforce) with relevant supporting documents, including gift aid and gift instruments in place. Work with finance and performance and relevant business leads to manage programme budgets and restrictions. As requested, provide regular reports and updates to the Head of Major Giving, Director of Fundraising & Development and other stakeholders as required. General Maintain strong communication and alignment with the Business Development Manager (Scotland), ensuring funder and donor activity is coordinated and opportunities are maximised across nations. Ensure all donor due diligence is completed and compliant with ethical fundraising standards, GDPR and organisational policy click apply for full job details
Mar 20, 2026
Full time
Reporting to: Head of Major Giving Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy. Candidate will need to live commutable distance to London. Contract Type: Ideally full-time, 35 hours per week, although 28 hours/compressed hours may be considered. The role may require occasional evening and weekend work Contract Length: Permanent Salary: £43,500 BACKGROUND Magic Breakfast s mission is to end child morning hunger in the UK now and for good. The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies. Magic Breakfast provides a nutritious breakfast to over 350,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target children most in need without barrier or stigma. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive. In response to a challenging funding landscape, and to seize on the opportunities ahead, we have recently brought together our Philanthropy and Trusts teams into a unified Major Giving function, enabling us to build deep, values-driven relationships with high-value supporters. The Major Giving Lead Individual Donors will play a pivotal role in this new function, leading all relationships with high-net-worth individuals (HNWI) and ensuring exceptional donor care and engagement. Reporting to the Head of Major Giving, this role is a senior, strategic position crucial to driving the organisation s fundraising growth and deliver against our mission. JOB PURPOSE The Major Giving Lead Individual Donors is a senior, strategic role within Magic Breakfast s unified Major Giving function, acting as the organisation s expert on philanthropy. This role will lead and manage relationships with high-net-worth individuals (HNWIs), ensuring exceptional donor care, long-term engagement, and the growth of transformational gifts. Working closely with the Head of Major Giving, the Major Giving Lead will help develop and embed a cohesive Major Giving strategy, fostering strong synergies across the Major Giving team. In partnership with the other Major Giving Lead (Trust & Foundations) this role will create unified stewardship programmes, prospect development strategies, and engagement opportunities, ensuring a seamless and compelling experience for donors across all major giving streams. It will also work closely with the Business Development Manager (Scotland) to ensure effective ways of working across devolved nations and to unlock opportunities for HNWI in Scotland. This is a high-impact, leadership-focused role for a proactive, strategic, and relationship-driven individual, capable of influencing key stakeholders, shaping organisational approaches to major giving, and driving the growth of Magic Breakfast s mission to end child morning hunger across the UK. KEY RESPONSIBILITIES: Leadership and team collaboration Act as the senior lead and subject matter expert for HNWI relationships across the organisation. Work closely with the Head of Major Giving and Major Giving Lead Trust & Foundations to develop and embed a cohesive Major Giving strategy, fostering strong synergies between Major Individual Donors and Trusts, with a clear link to synergies in other teams. Support the Head of Major Giving and Trust & other Major Giving Lead in mentoring and guiding other members of the Major Giving Team. Provide leadership, insights and expertise across the wider organisation to support the delivery of our new organisational goals, including through contributions to the sub-goal working groups and other enabling strategies. Collaborate within the fundraising, and across other, departments to deliver cross-organisational initiatives, events and campaigns, championing opportunities to unlock HNWI giving. Scan the external environment for trends, insights, ideas and best practice that could benefit the Major Giving team and Magic Breakfast s work, making recommendations for improvements and leading on opportunities as they arise. Work in close partnership with the Business Development Manager (Scotland) to ensure joined-up approaches to HNWI opportunities in Scotland, sharing expertise, aligning stewardship, and enabling effective cross-team working. Flex to provide support across the Major Giving team where necessary, responding and supporting shared team-wide objectives and any trust and foundations work if required. Income generation, donor stewardship and prospect development With support from the Head of Major Giving, deliver the 25/26 individual giving income target of c£800k by personally managing a portfolio of new and existing major donors and family foundations, with a focus on securing, renewing and uplifting gifts above £50k+ . In partnership with other teams and departments, develop, test and roll out new data-driven approaches to target and reach new HNWI and other major giving audiences. Work with our Prospect Researcher Manager to identify and execute opportunities to grow our prospect pool, including from across other teams, and to facilitate personal introductions and meetings with yourself or other Magic Breakfast employees/ volunteers providing relevant briefings where appropriate. Support and collaborate with the Business Development Manager (Scotland) where shared funder relationships or new opportunities arise. Develop and implement tailored cultivation and solicitation strategies for new and existing HNWIs, leveraging and building relationships within and across Magic Breakfast networks to support our fundraising objectives. Support, and where required lead, on the delivery of cross-organisational projects including any major giving campaigns, collaborating closely with colleagues across the organisation, including Brand & Marketing, and other relevant teams, to project manage effectively and ensure activity is informed by insights and organisational expertise, and delivers against its KPIs with a strong return on investment. Maintain a strong knowledge of the organisation strategy, business plan and opportunities for innovation and value-add , to identify and build accurate and inspiring giving propositions, wish lists and a persuasive case for support Ensure exceptional relationship management and donor reporting, with high-quality donor care and stewardship techniques that speak to the motivations and interests of our donors, exploring ways to build our donor community such as through giving circles. Work with colleagues across the Major Giving and other income generation teams to design and deliver a calendar of bespoke engagement opportunities, events and experiences for donors and prospects, ensuring high-quality execution and timely reviews. Champion innovation in donor journeys, engagement campaigns, and communications to maximize supporter impact and retention, ensuring everyone is aligned behind clear, measurable goals and delivers with purpose and consistency. Work with the Head of Individual Giving and Engagement to establish a clear mid-level giving programme and to ensure opportunities and leads are recognised and developed where possible and that there is a high-level of stewardship. Financial Processes, Reporting, and Due Diligence Support the Head of Major Giving to conduct effective annual planning and budgeting, setting, measuring and reporting against agreed KPIs and utilising data and insights to inform decisions and future planning. Support the Head of Major Giving to prepare phased budgets and reforecasts, identifying and recognising opportunities and risks to income in line with activity plans and progress. Ensure all HNWI income and activity is reconciled and recorded on Magic Breakfast database systems (Salesforce) with relevant supporting documents, including gift aid and gift instruments in place. Work with finance and performance and relevant business leads to manage programme budgets and restrictions. As requested, provide regular reports and updates to the Head of Major Giving, Director of Fundraising & Development and other stakeholders as required. General Maintain strong communication and alignment with the Business Development Manager (Scotland), ensuring funder and donor activity is coordinated and opportunities are maximised across nations. Ensure all donor due diligence is completed and compliant with ethical fundraising standards, GDPR and organisational policy click apply for full job details

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