Head of Operations - Trade Lifecycle Location: Hybrid (4 days per week split across our London HQ and Portsmouth office) Ready to shape the engine room of a high-growth platform? We're looking for a strategic operator; someone who can stabilise and lead critical trade lifecycle functions today, while continuously evolving how we operate for scale and margin tomorrow. This isn't a role for passengers - it's for someone who thrives in complexity, drives results, and wants to leave a legacy. You'll lead and scale the full post-sale trade lifecycle at Checkatrade. That means owning performance across Credit Operations, Retention, and adjacent revenue-critical workflows with a mandate to improve what works, redesign what doesn't, and evolve the operating model as we grow. What you'll do Own the end-to-end transformation of post-sale trade ops; fix what's not working, scale what is, and design what's next. Own performance across Credit Control, Retention, and other post-sale trade workflows. You'll drive revenue recovery, reduce churn, and keep payments on track with relentless focus on performance and impact. Redesign key processes: saves, collections, renewals, recovery, for speed, accuracy, and automation. You'll partner with Product, Data, and Ops to get it done. Build and lead a high-performing team. Directly manage our UK leads. Indirectly lead 20-30+ offshore FTEs across our BPO partners. Own the numbers. You'll run daily, weekly, and strategic reporting using Sheets, SQL, and Looker - no waiting on analysts here. Continuously assess and evolve our post-sale operating model: identifying gaps, unlocking efficiencies, and standing up new capabilities where needed to support scale, margin, and revenue protection. Embed a culture of ownership and high performance. Scorecards, QA, progression paths,all driven by you. Be a go-to for lifecycle ops. You'll represent this function in forums across Commercial, Sales, Product, and Exec. What you'll bring 7-10 years in operational leadership across CX, RevOps, lifecycle or collections. You've managed UK and offshore teams, including BPOs. A track record of transformation. You've scaled or turned around teams, processes, or full functions. Data confidence. You're fluent in SQL, Sheets, and Looker and use them to drive performance, not just measure it. Commercial edge. You've worked with revenue levers like churn, recovery, or payment compliance and you've moved the dial. Systems thinking. You get scalable design, love automation, and ask: "Can this run without us?" People-first leadership. You're hands-on, build trust fast, and know how to bring clarity in chaos. Grit and pace. You're comfortable in the messy middle where decisions are fast, problems are complex, and the path isn't always clear. Why this role, why now? We're not here to maintain the status quo. We're building a smarter, faster, more resilient platform and the way we operate has to keep up. If you're looking for a role where your work genuinely moves the needle and where there's real headroom to shape what comes next - you've just found it. About us We're Checkatrade - the UK's leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business. We're growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you'll fit right in.
Aug 02, 2025
Full time
Head of Operations - Trade Lifecycle Location: Hybrid (4 days per week split across our London HQ and Portsmouth office) Ready to shape the engine room of a high-growth platform? We're looking for a strategic operator; someone who can stabilise and lead critical trade lifecycle functions today, while continuously evolving how we operate for scale and margin tomorrow. This isn't a role for passengers - it's for someone who thrives in complexity, drives results, and wants to leave a legacy. You'll lead and scale the full post-sale trade lifecycle at Checkatrade. That means owning performance across Credit Operations, Retention, and adjacent revenue-critical workflows with a mandate to improve what works, redesign what doesn't, and evolve the operating model as we grow. What you'll do Own the end-to-end transformation of post-sale trade ops; fix what's not working, scale what is, and design what's next. Own performance across Credit Control, Retention, and other post-sale trade workflows. You'll drive revenue recovery, reduce churn, and keep payments on track with relentless focus on performance and impact. Redesign key processes: saves, collections, renewals, recovery, for speed, accuracy, and automation. You'll partner with Product, Data, and Ops to get it done. Build and lead a high-performing team. Directly manage our UK leads. Indirectly lead 20-30+ offshore FTEs across our BPO partners. Own the numbers. You'll run daily, weekly, and strategic reporting using Sheets, SQL, and Looker - no waiting on analysts here. Continuously assess and evolve our post-sale operating model: identifying gaps, unlocking efficiencies, and standing up new capabilities where needed to support scale, margin, and revenue protection. Embed a culture of ownership and high performance. Scorecards, QA, progression paths,all driven by you. Be a go-to for lifecycle ops. You'll represent this function in forums across Commercial, Sales, Product, and Exec. What you'll bring 7-10 years in operational leadership across CX, RevOps, lifecycle or collections. You've managed UK and offshore teams, including BPOs. A track record of transformation. You've scaled or turned around teams, processes, or full functions. Data confidence. You're fluent in SQL, Sheets, and Looker and use them to drive performance, not just measure it. Commercial edge. You've worked with revenue levers like churn, recovery, or payment compliance and you've moved the dial. Systems thinking. You get scalable design, love automation, and ask: "Can this run without us?" People-first leadership. You're hands-on, build trust fast, and know how to bring clarity in chaos. Grit and pace. You're comfortable in the messy middle where decisions are fast, problems are complex, and the path isn't always clear. Why this role, why now? We're not here to maintain the status quo. We're building a smarter, faster, more resilient platform and the way we operate has to keep up. If you're looking for a role where your work genuinely moves the needle and where there's real headroom to shape what comes next - you've just found it. About us We're Checkatrade - the UK's leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business. We're growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you'll fit right in.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Working hours: This role is available on a part-time, job-share or full-time basis. Location: Remote working or hybrid working in any of our UK offices. A lot of our team already work in the Fareham/Swindon offices. Closing date for applications: 15th August 2025 The opportunity: We are seeking a highly skilled Mendix Solution Architect to lead the design and implementation of scalable, secure, and high-performing applications using the Mendix low-code platform. In this role, you will translate business requirements into robust Mendix solutions and act as a technical leader guiding development teams and stakeholders through the full application lifecycle. Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full-time. Please talk to us at the interview about the flexibility you may need. What will you be doing? Serve as the lead architect on Mendix-based projects, defining architecture, design patterns, and integration strategies. Collaborate with business analysts, product owners, and stakeholders to gather functional and non-functional requirements. Translate business needs into Mendix application blueprints that are scalable, maintainable, and aligned with enterprise architecture standards. Ensure best practices in application design, data modeling, UI/UX, security, performance, and deployment. Guide and mentor Mendix developers, perform code reviews, and enforce quality and compliance standards. Work with DevOps teams to define CI/CD pipelines and deployment strategies for Mendix applications. Integrate Mendix with third-party systems via REST, SOAP, OData, or other APIs. Participate in architecture governance, design reviews, and security assessments. Stay current with Mendix platform updates and low-code trends, advocating innovative solutions and continuous improvement. What are we looking for? Proven experience (5+ years) in software architecture, with 2+ years specifically as a Mendix Architect or Senior Developer. Mendix Advanced certification. Strong understanding of Mendix development, architecture components, and the Model-Driven Development approach. Experience integrating Mendix applications with enterprise systems (e.g., SAP, Salesforce, Microsoft Dynamics). Proficient in designing applications with performance, scalability, and maintainability in mind. Experience with cloud deployment (e.g., Mendix Cloud, AWS) and containerization (Docker, Kubernetes is a plus). Excellent understanding of security best practices (OAuth, SSO, authorization models). Strong communication and stakeholder management skills. Industry mindset with a strong grasp of insurance value chains and customer expectations. Strategic thinking and problem-solving. Strong leadership and mentoring capabilities. Ability to communicate complex technical ideas to non-technical stakeholders. Entrepreneurial mindset with a passion for digital transformation. Preferred: Experience in solution architecture with a focus on the insurance sector. In-depth understanding of insurance products and workflows (e.g., Life, P&C, Health). Demonstrated experience integrating Mendix with policy admin systems, claims platforms, and third-party services. Mendix Expert certification. Experience with Agile/Scrum methodologies. Familiarity with BPM, domain-driven design, and microservices architecture. As an inclusive employer, we want to ensure that all candidates feel comfortable and can perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. What will you get in return? Everyone's different. That's why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we're creating a brighter future for our customers, our people and our planet. With over 55,000 employees in more than 170 countries , you'll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry. We've made a promise to each other and every employee; to focus on sustainable impact, to care about each other's wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great. Our Culture: At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. We've an environment that places a real importance on our people's wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm,Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over £90 million. So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. The financials 12% defined non-contributory pension scheme. Annual company bonus. Income Protection. Life cover - four times your salary. Time away 25 days holiday a year plus bank holidays. You can also request to swap UK bank holidays for days off that have cultural or religious significance to you. The option to buy up to an additional 20 days or sell some of your holiday. Three days paid volunteering. Up to 16 weeks' full pay for maternity, paternity and adoption leave. Your health is important to us Access to Private medical insurance. Virtual GP appointments. Discounted gym membership. Free flu jab. Access to a wealth of support from our wellbeing partners. We're making a difference Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the 'UN Business Ambition for 1.5 C' pledge. Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
Aug 02, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Working hours: This role is available on a part-time, job-share or full-time basis. Location: Remote working or hybrid working in any of our UK offices. A lot of our team already work in the Fareham/Swindon offices. Closing date for applications: 15th August 2025 The opportunity: We are seeking a highly skilled Mendix Solution Architect to lead the design and implementation of scalable, secure, and high-performing applications using the Mendix low-code platform. In this role, you will translate business requirements into robust Mendix solutions and act as a technical leader guiding development teams and stakeholders through the full application lifecycle. Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full-time. Please talk to us at the interview about the flexibility you may need. What will you be doing? Serve as the lead architect on Mendix-based projects, defining architecture, design patterns, and integration strategies. Collaborate with business analysts, product owners, and stakeholders to gather functional and non-functional requirements. Translate business needs into Mendix application blueprints that are scalable, maintainable, and aligned with enterprise architecture standards. Ensure best practices in application design, data modeling, UI/UX, security, performance, and deployment. Guide and mentor Mendix developers, perform code reviews, and enforce quality and compliance standards. Work with DevOps teams to define CI/CD pipelines and deployment strategies for Mendix applications. Integrate Mendix with third-party systems via REST, SOAP, OData, or other APIs. Participate in architecture governance, design reviews, and security assessments. Stay current with Mendix platform updates and low-code trends, advocating innovative solutions and continuous improvement. What are we looking for? Proven experience (5+ years) in software architecture, with 2+ years specifically as a Mendix Architect or Senior Developer. Mendix Advanced certification. Strong understanding of Mendix development, architecture components, and the Model-Driven Development approach. Experience integrating Mendix applications with enterprise systems (e.g., SAP, Salesforce, Microsoft Dynamics). Proficient in designing applications with performance, scalability, and maintainability in mind. Experience with cloud deployment (e.g., Mendix Cloud, AWS) and containerization (Docker, Kubernetes is a plus). Excellent understanding of security best practices (OAuth, SSO, authorization models). Strong communication and stakeholder management skills. Industry mindset with a strong grasp of insurance value chains and customer expectations. Strategic thinking and problem-solving. Strong leadership and mentoring capabilities. Ability to communicate complex technical ideas to non-technical stakeholders. Entrepreneurial mindset with a passion for digital transformation. Preferred: Experience in solution architecture with a focus on the insurance sector. In-depth understanding of insurance products and workflows (e.g., Life, P&C, Health). Demonstrated experience integrating Mendix with policy admin systems, claims platforms, and third-party services. Mendix Expert certification. Experience with Agile/Scrum methodologies. Familiarity with BPM, domain-driven design, and microservices architecture. As an inclusive employer, we want to ensure that all candidates feel comfortable and can perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. What will you get in return? Everyone's different. That's why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we're creating a brighter future for our customers, our people and our planet. With over 55,000 employees in more than 170 countries , you'll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry. We've made a promise to each other and every employee; to focus on sustainable impact, to care about each other's wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great. Our Culture: At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. We've an environment that places a real importance on our people's wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm,Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over £90 million. So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. The financials 12% defined non-contributory pension scheme. Annual company bonus. Income Protection. Life cover - four times your salary. Time away 25 days holiday a year plus bank holidays. You can also request to swap UK bank holidays for days off that have cultural or religious significance to you. The option to buy up to an additional 20 days or sell some of your holiday. Three days paid volunteering. Up to 16 weeks' full pay for maternity, paternity and adoption leave. Your health is important to us Access to Private medical insurance. Virtual GP appointments. Discounted gym membership. Free flu jab. Access to a wealth of support from our wellbeing partners. We're making a difference Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the 'UN Business Ambition for 1.5 C' pledge. Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The Travel Technology Operations Manager supervises a global operations team tasked with ensuring operational readiness, platform quality, and responsive support. This role will manage and mentor platform support specialists in issue management, troubleshooting and operational administration of the Supply Marketplace Configuration Tools. The job holder will represent SMP as part of a global cross-company team supporting business and technical performance of supply distribution to all customers, clients, and client applications within the Amex GBT supply ecosystem. What You'll do on a Typical day: Team Management: Thought leadership providing operational excellence in support of GBT Group growth with foresight and adaptability to all changes impacting the team Oversee day-to-day SMP operations and team functions: Organise team planning, ensuring coverage Ensure recurring tasks are performed with the utmost quality Ensure operational processes are executed per specifications Provide guidance to analysts in technical support & supply configuration requests Regular review of platform performance and operational needs, following up with stakeholders and leadership for action Monitor team performance and report on metrics Mentor the team to apply a business mindset in issue management. Perform team coaching and development Oversight, management, and development of the SMP Platform Operations team including capacity planning, interviewing, hiring, training of analysts in remote and office locations globally. Act as escalation point for other GBT Group teams Supply Technology Troubleshooting & Issue Management: Support the SMP Platform Ops Analysts with complex issue management cases. Ensure complex cases are resolved with exceptional documentation of resolution and provide for relevant team training. Provide expert technical and functional consulting to internal customers and business partners on platform performance and stability (e.g., booking failures) Provide thought leadership in issue trending analysis (reported or identified during analysis) and determine whether issues could be resolved by SMP code changes, or processes, and outline change recommendations and feedback to partners for action. Collaborate and document with partner teams in efficient cross-team issue management and troubleshooting processes. Product Configurations: Administer supply configurations to ensure optimal content distribution through SMP enabled channels. Support and train the SMP Platform Ops analysts with complex supply configurations. Ensure complex cases are resolved with focus on exceptional documentation of resolution articles. Deliver quality assurance and quality control processes to ensure no negative impact to GBT Group Revenues from incorrect configurations. Supply Technology Subject Matter Expertise: Develop the SMP Platform Operations team into true subject matter experts with strong product & technical knowledge Collaborate with the product team to deliver excellent internal technical and "how-to" documentation on all features. The above Job Description is not meant to be exhaustive. Duties and responsibilities may therefore vary over time according to the changing needs of the company. What We're Looking For: Essential Core Skills/Experience: 5+ year experience in Product Support, in the travel industry, with extensive experience of troubleshooting software issues. 5+ years' experience in a Supervisory, Lead and People Management role. 5+ years of strong knowledge of Travel Distribution, systems & processes. GDS experience is a must and non-GDS API experienced and knowledge a plus. Familiarity with business travel. Travel Operations experience is a plus. Travel e-Commerce experience and knowledge is a plus (OTA or OBT experience). Strong experience in reporting. Strong hands-on delivery in travel settings configurations. Experience in using a CRM system to track and resolve issues. Professional Skills: Business acumen and customer service mind-set. Effective communication skills. Analyses and compartmentalizes issues. Makes systematic and rational judgments based on relevant information. Can interpret data and quickly identify symptoms & root causes. Can prioritize and balance multiple tasks while juggling tight deadlines with a focus on quality and detail. Can interact effectively with non-technical & highly technical users. Strong time management and prioritization skills. Solid follow through with minimal management. Strong planning and organizational skills. Great problem solving and consultative skills. Location London, United Kingdom The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Aug 02, 2025
Full time
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The Travel Technology Operations Manager supervises a global operations team tasked with ensuring operational readiness, platform quality, and responsive support. This role will manage and mentor platform support specialists in issue management, troubleshooting and operational administration of the Supply Marketplace Configuration Tools. The job holder will represent SMP as part of a global cross-company team supporting business and technical performance of supply distribution to all customers, clients, and client applications within the Amex GBT supply ecosystem. What You'll do on a Typical day: Team Management: Thought leadership providing operational excellence in support of GBT Group growth with foresight and adaptability to all changes impacting the team Oversee day-to-day SMP operations and team functions: Organise team planning, ensuring coverage Ensure recurring tasks are performed with the utmost quality Ensure operational processes are executed per specifications Provide guidance to analysts in technical support & supply configuration requests Regular review of platform performance and operational needs, following up with stakeholders and leadership for action Monitor team performance and report on metrics Mentor the team to apply a business mindset in issue management. Perform team coaching and development Oversight, management, and development of the SMP Platform Operations team including capacity planning, interviewing, hiring, training of analysts in remote and office locations globally. Act as escalation point for other GBT Group teams Supply Technology Troubleshooting & Issue Management: Support the SMP Platform Ops Analysts with complex issue management cases. Ensure complex cases are resolved with exceptional documentation of resolution and provide for relevant team training. Provide expert technical and functional consulting to internal customers and business partners on platform performance and stability (e.g., booking failures) Provide thought leadership in issue trending analysis (reported or identified during analysis) and determine whether issues could be resolved by SMP code changes, or processes, and outline change recommendations and feedback to partners for action. Collaborate and document with partner teams in efficient cross-team issue management and troubleshooting processes. Product Configurations: Administer supply configurations to ensure optimal content distribution through SMP enabled channels. Support and train the SMP Platform Ops analysts with complex supply configurations. Ensure complex cases are resolved with focus on exceptional documentation of resolution articles. Deliver quality assurance and quality control processes to ensure no negative impact to GBT Group Revenues from incorrect configurations. Supply Technology Subject Matter Expertise: Develop the SMP Platform Operations team into true subject matter experts with strong product & technical knowledge Collaborate with the product team to deliver excellent internal technical and "how-to" documentation on all features. The above Job Description is not meant to be exhaustive. Duties and responsibilities may therefore vary over time according to the changing needs of the company. What We're Looking For: Essential Core Skills/Experience: 5+ year experience in Product Support, in the travel industry, with extensive experience of troubleshooting software issues. 5+ years' experience in a Supervisory, Lead and People Management role. 5+ years of strong knowledge of Travel Distribution, systems & processes. GDS experience is a must and non-GDS API experienced and knowledge a plus. Familiarity with business travel. Travel Operations experience is a plus. Travel e-Commerce experience and knowledge is a plus (OTA or OBT experience). Strong experience in reporting. Strong hands-on delivery in travel settings configurations. Experience in using a CRM system to track and resolve issues. Professional Skills: Business acumen and customer service mind-set. Effective communication skills. Analyses and compartmentalizes issues. Makes systematic and rational judgments based on relevant information. Can interpret data and quickly identify symptoms & root causes. Can prioritize and balance multiple tasks while juggling tight deadlines with a focus on quality and detail. Can interact effectively with non-technical & highly technical users. Strong time management and prioritization skills. Solid follow through with minimal management. Strong planning and organizational skills. Great problem solving and consultative skills. Location London, United Kingdom The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. In a fast changing landscape of the media, telco & entertainment business, the Group Compliance Team's purpose is to oversee enterprise level risk management through policies, procedures, systems and controls and advising our colleagues in preventing, detecting and remediating issues. As our team and the programme we manage grows and evolves, this Group Legal Counsel or Compliance Manager - International Trade Controls (ITC) role is an exciting opportunity to play a crucial part in delivering on that purpose. In this role you will design, build and manage the ITC compliance programme and work with key partners in all areas of the business such as Product, Technology and Sky News. You will plan Group-wide classification requirements and compliance projects, identify risks, ensuring that industry best practices are implemented and communicate goals to relevant partners. What You'll Do: Report into the Group Counsel for Ethics & Compliance, supporting both Group and local Compliance teams in all Sky territories, as well as working closely with key partners; Design, build and manage the ITC compliance programme by helping the business and other legal teams to identify solutions and to implement controls which mitigate legal risk for Sky whilst maintaining commercial flexibility; Provide advice and guidance on U.K. (e.g., Sanctions Act 2018), EU (e.g., Dual-Use Regulation) as well as U.S. (e.g., ITAR, EAR) laws and regulations relevant to ITC; Monitor upcoming developments, and assist in delivering legal updates, specific training and know-how updates relevant to ITC as required; Support in the development, maintenance and revision of ITC policies to ensure they remain fit for purpose and coherent; Provide and support on ITC in person training; Support the Operational Compliance team to set up processes and perform ITC risk assessments Develop effective dashboards and records and define relevant critical metrics together with the Sky's data analysts; Partner with Comcast and NBCU compliance managers on enterprise-wide ITC initiatives. What You'll Bring: Bachelor's degree and/or equivalent practical experience; Strong understanding of and experience in operating an effective ITC compliance programme; Willingness to investigate legal and operational issues and distilling advice, practical outcomes and emerging trends for the business to assess and address; Ability to operate in a fast-paced commercial environment demonstrating flexibility/adaptability to manage a workload comprising multiple wide-ranging matters and conflicting deadlines; Excellent influencing, interpersonal and communication (written and verbal) skills, with an ability to adapt communication style to a variety of partners across the business. Team Overview: Legal As a team, we pursue the highest standards and demonstrate commitment, integrity and judgement. We exist to add real value by sustainably providing the highest quality business-focussed legal expertise that keeps Sky competitive. Through our work we help to bring better content and innovation to all of our customers, better connecting them to more of what they love. Our vision is to create the Legal team of the future, together - operating at the heart of Sky, famous for adding value. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Aug 02, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. In a fast changing landscape of the media, telco & entertainment business, the Group Compliance Team's purpose is to oversee enterprise level risk management through policies, procedures, systems and controls and advising our colleagues in preventing, detecting and remediating issues. As our team and the programme we manage grows and evolves, this Group Legal Counsel or Compliance Manager - International Trade Controls (ITC) role is an exciting opportunity to play a crucial part in delivering on that purpose. In this role you will design, build and manage the ITC compliance programme and work with key partners in all areas of the business such as Product, Technology and Sky News. You will plan Group-wide classification requirements and compliance projects, identify risks, ensuring that industry best practices are implemented and communicate goals to relevant partners. What You'll Do: Report into the Group Counsel for Ethics & Compliance, supporting both Group and local Compliance teams in all Sky territories, as well as working closely with key partners; Design, build and manage the ITC compliance programme by helping the business and other legal teams to identify solutions and to implement controls which mitigate legal risk for Sky whilst maintaining commercial flexibility; Provide advice and guidance on U.K. (e.g., Sanctions Act 2018), EU (e.g., Dual-Use Regulation) as well as U.S. (e.g., ITAR, EAR) laws and regulations relevant to ITC; Monitor upcoming developments, and assist in delivering legal updates, specific training and know-how updates relevant to ITC as required; Support in the development, maintenance and revision of ITC policies to ensure they remain fit for purpose and coherent; Provide and support on ITC in person training; Support the Operational Compliance team to set up processes and perform ITC risk assessments Develop effective dashboards and records and define relevant critical metrics together with the Sky's data analysts; Partner with Comcast and NBCU compliance managers on enterprise-wide ITC initiatives. What You'll Bring: Bachelor's degree and/or equivalent practical experience; Strong understanding of and experience in operating an effective ITC compliance programme; Willingness to investigate legal and operational issues and distilling advice, practical outcomes and emerging trends for the business to assess and address; Ability to operate in a fast-paced commercial environment demonstrating flexibility/adaptability to manage a workload comprising multiple wide-ranging matters and conflicting deadlines; Excellent influencing, interpersonal and communication (written and verbal) skills, with an ability to adapt communication style to a variety of partners across the business. Team Overview: Legal As a team, we pursue the highest standards and demonstrate commitment, integrity and judgement. We exist to add real value by sustainably providing the highest quality business-focussed legal expertise that keeps Sky competitive. Through our work we help to bring better content and innovation to all of our customers, better connecting them to more of what they love. Our vision is to create the Legal team of the future, together - operating at the heart of Sky, famous for adding value. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
You will work with a small team of systems professionals to provide a shared service to business units hosted on the iTrent platform. You will collaborate closely with key stakeholders to ensure alignment with business objectives. This role offers an office-based working arrangement with the ability to work 1-2 days from home per week click apply for full job details
Aug 01, 2025
Full time
You will work with a small team of systems professionals to provide a shared service to business units hosted on the iTrent platform. You will collaborate closely with key stakeholders to ensure alignment with business objectives. This role offers an office-based working arrangement with the ability to work 1-2 days from home per week click apply for full job details
Purpose of Job The Analyst contributes to all phases of the project cycle of an investment project by the EBRD's Telecommunications, Media and Technology ("TMT") Banking Team, including project origination, structuring, execution, implementation and monitoring. The Analyst will take responsibility for the tasks assigned to them by the operation leader as well as more senior members of the project team, or more senior bankers, which may include undertaking comprehensive due diligence, including financial, market, integrity and EBRD policy compliance, as well as effective post-signing implementation and monitoring. The Analyst carries out these tasks as part of a project team under the guidance of the operation leader or under the supervision/guidance of more senior bankers. Background Investments in the TMT sector are at the core of the Bank's activities. The TMT Team focuses on projects in segments such as telecommunications, digital infrastructure, online, software, as well as new technology companies, and offers a wide range of financing products, such as tailored long-term capex loans, acquisition financings, equity / hybrid investments, as well as investments in debt and equity capital market issuances. Transactions may be accompanied by Policy Dialogue and Technical Cooperation ("TC"), aimed at promoting the Bank's objective to accelerating the digital transition in EBRD's Countries of Operation. The Project life-cycle of such transactions hereby involves several stages from origination to signing, followed by implementation and monitoring until full completion and repayment or exit. All the stages involve different tasks such as business marketing, project due diligence analysis, structuring and internal approval, negotiation and signing of project agreements, disbursement and monitoring. The role of the Analyst is to contribute, as a project team member, to the structuring, drafting and discussion of the internal approval documentation, implementation and monitoring of debt and equity transactions, and their effective implementation and monitoring in line with the Bank's operational objectives. Under the guidance of the operation leader and/or more senior bankers, the Analyst performs those tasks assigned to them and provides support to the operation leader and the project team throughout the project cycle, with a particular emphasis on research, data gathering, credit analysis and financial modelling. Accountabilities & Responsibilities Under the guidance of the operation leader or a more senior banker: 1. Structuring and Execution • Work as a project team member on transactions, contributing to all aspects of project structuring and execution, including comprehensive research and analysis of background materials, market information and financial performance data; analyse and evaluate potential risks related to the proposed project, including analysis of financial statements, preparing and updating operating and financial models and financial projections; • Assist with the designing and processing of technical co-operation assistance, including preparation of terms of reference and internal approval documentation, to support the related investment project or the related policy dialogue initiative; • As may be requested, assist with communication with other internal units of the Bank, clients and other stakeholders, at the operational level, such as preparing draft correspondence, presentations, and following up on internal emails; • Ensure that all tasks assigned to the Analyst are completed within the specified time frames to a high quality and in line with the policies, procedures and objectives of the Bank. 2. Portfolio Monitoring, Value Creation and Reporting • As requested by the operation leader or a Portfolio Manager, undertake assigned tasks relating to the implementation and monitoring of projects to which the Analyst is assigned as part of the project team, including compliance with project agreements and Bank procedures related to disbursement, monitoring of progress of the project and financial performance of the client, assessing evolving risk factors and monitoring and assessing covenant compliance; • As requested by the operation leader or more senior member of the project team, prepare timely and comprehensive draft monitoring reports and include recommendations for corrective actions where required and ensure these corrective actions and recommendations are brought to the attention of more senior team members; • As may be requested by, and under the supervision of, a TC operation leader, assist with the effective implementation and monitoring of TC assignments including communication with TC client, monitoring of TC fund usage, preparation and filing of relevant TC progress and completion reports to support the TC operation leader to meet donor reporting requirements and operational objectives. 3. Business Development • As required, assist with marketing and business development efforts. The responsibilities of the Analyst are designed to allow the Analyst to progressively undertake more complex tasks and build the scope of responsibilities based on acquired experience and expertise. Qualifications & Skills / Experience & Knowledge Qualifications and Skills: • Bachelor's degree. Master's degree preferred or equivalent experience in the areas of expertise. • Quantitative/numerical skills are critical with the ability to interpret financial information and to design and use financial models. • Credit analysis skills, with the ability to interpret accounts, understanding local and international accounting principles and practice of credit analysis. • Computer literacy, conversant with Microsoft Office and spread sheet packages including financial analysis and modelling modules. • Professional qualification such as ACA, CFA, ACCA, or CIMA desirable. • Good understanding of relevant systems and processes. • Ability to work effectively as a team member and to deadlines and under time pressure. • Good written and oral communication skills in English. • Good command over one or more language spoken in EBRD's Countries of Operations is an advantage. Experience & Knowledge: • Relevant financial industry experience from an investment or commercial bank, private equity firm, asset management firm, development bank or auditing/financial consulting firm operating to international standards. • Exposure to TMT industry of advantage. What is it like to work at the EBRD? / About EBRD Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. At EBRD, our Values - Inclusiveness, Innovation, Trust, and Responsibility - are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment. The EBRD environment provides you with: Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively. A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness. An environment that places sustainability, equality and digital transformation at the heart of what we do. A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration). Job Segment: Bank, Banking, Telecom, Telecommunications, Sustainability, Technology, Finance, Energy
Aug 01, 2025
Full time
Purpose of Job The Analyst contributes to all phases of the project cycle of an investment project by the EBRD's Telecommunications, Media and Technology ("TMT") Banking Team, including project origination, structuring, execution, implementation and monitoring. The Analyst will take responsibility for the tasks assigned to them by the operation leader as well as more senior members of the project team, or more senior bankers, which may include undertaking comprehensive due diligence, including financial, market, integrity and EBRD policy compliance, as well as effective post-signing implementation and monitoring. The Analyst carries out these tasks as part of a project team under the guidance of the operation leader or under the supervision/guidance of more senior bankers. Background Investments in the TMT sector are at the core of the Bank's activities. The TMT Team focuses on projects in segments such as telecommunications, digital infrastructure, online, software, as well as new technology companies, and offers a wide range of financing products, such as tailored long-term capex loans, acquisition financings, equity / hybrid investments, as well as investments in debt and equity capital market issuances. Transactions may be accompanied by Policy Dialogue and Technical Cooperation ("TC"), aimed at promoting the Bank's objective to accelerating the digital transition in EBRD's Countries of Operation. The Project life-cycle of such transactions hereby involves several stages from origination to signing, followed by implementation and monitoring until full completion and repayment or exit. All the stages involve different tasks such as business marketing, project due diligence analysis, structuring and internal approval, negotiation and signing of project agreements, disbursement and monitoring. The role of the Analyst is to contribute, as a project team member, to the structuring, drafting and discussion of the internal approval documentation, implementation and monitoring of debt and equity transactions, and their effective implementation and monitoring in line with the Bank's operational objectives. Under the guidance of the operation leader and/or more senior bankers, the Analyst performs those tasks assigned to them and provides support to the operation leader and the project team throughout the project cycle, with a particular emphasis on research, data gathering, credit analysis and financial modelling. Accountabilities & Responsibilities Under the guidance of the operation leader or a more senior banker: 1. Structuring and Execution • Work as a project team member on transactions, contributing to all aspects of project structuring and execution, including comprehensive research and analysis of background materials, market information and financial performance data; analyse and evaluate potential risks related to the proposed project, including analysis of financial statements, preparing and updating operating and financial models and financial projections; • Assist with the designing and processing of technical co-operation assistance, including preparation of terms of reference and internal approval documentation, to support the related investment project or the related policy dialogue initiative; • As may be requested, assist with communication with other internal units of the Bank, clients and other stakeholders, at the operational level, such as preparing draft correspondence, presentations, and following up on internal emails; • Ensure that all tasks assigned to the Analyst are completed within the specified time frames to a high quality and in line with the policies, procedures and objectives of the Bank. 2. Portfolio Monitoring, Value Creation and Reporting • As requested by the operation leader or a Portfolio Manager, undertake assigned tasks relating to the implementation and monitoring of projects to which the Analyst is assigned as part of the project team, including compliance with project agreements and Bank procedures related to disbursement, monitoring of progress of the project and financial performance of the client, assessing evolving risk factors and monitoring and assessing covenant compliance; • As requested by the operation leader or more senior member of the project team, prepare timely and comprehensive draft monitoring reports and include recommendations for corrective actions where required and ensure these corrective actions and recommendations are brought to the attention of more senior team members; • As may be requested by, and under the supervision of, a TC operation leader, assist with the effective implementation and monitoring of TC assignments including communication with TC client, monitoring of TC fund usage, preparation and filing of relevant TC progress and completion reports to support the TC operation leader to meet donor reporting requirements and operational objectives. 3. Business Development • As required, assist with marketing and business development efforts. The responsibilities of the Analyst are designed to allow the Analyst to progressively undertake more complex tasks and build the scope of responsibilities based on acquired experience and expertise. Qualifications & Skills / Experience & Knowledge Qualifications and Skills: • Bachelor's degree. Master's degree preferred or equivalent experience in the areas of expertise. • Quantitative/numerical skills are critical with the ability to interpret financial information and to design and use financial models. • Credit analysis skills, with the ability to interpret accounts, understanding local and international accounting principles and practice of credit analysis. • Computer literacy, conversant with Microsoft Office and spread sheet packages including financial analysis and modelling modules. • Professional qualification such as ACA, CFA, ACCA, or CIMA desirable. • Good understanding of relevant systems and processes. • Ability to work effectively as a team member and to deadlines and under time pressure. • Good written and oral communication skills in English. • Good command over one or more language spoken in EBRD's Countries of Operations is an advantage. Experience & Knowledge: • Relevant financial industry experience from an investment or commercial bank, private equity firm, asset management firm, development bank or auditing/financial consulting firm operating to international standards. • Exposure to TMT industry of advantage. What is it like to work at the EBRD? / About EBRD Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. At EBRD, our Values - Inclusiveness, Innovation, Trust, and Responsibility - are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment. The EBRD environment provides you with: Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively. A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness. An environment that places sustainability, equality and digital transformation at the heart of what we do. A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration). Job Segment: Bank, Banking, Telecom, Telecommunications, Sustainability, Technology, Finance, Energy
Introduction Hilton Reservations and Customer Care (HRCC) is on a path to revolutionise human hospitality in a digital world; the same way we defined hospitality from its early beginnings. We strive to deliver personalized solutions that inspire a passion for travel, and our goal is to make a lasting impression with every Hilton guest interaction. As the Director of Operations, EMEA, you will pave the way we deliver world-class customer experience by developing the strategy, vision, and direction of our front-line team members. You will be a leader in your organization who innovates fearlessly to create an ownership culture where every team member is responsible for a balanced performance focused on customers, quality, and financial results. You will be responsible for developing and executing the Reservation Sales and Customer Care strategy across EMEA. You will directly oversee the operations of HRCC Reservation Sales and Customer Care International office in Glasgow, and in collaboration with the HRCC vendor management team support the operations of the vendor partner locations in Sofia and Alexandria. You will work closely with internal partners to identify and implement services in channels that support the growth and development of our hotels and Hilton Honors members in EMEA. A Day-In-The-Life HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique: Strategic Planning and Execution •Develop and execute plans and strategies, including EMEA channel and customer experience strategy, in close collaboration with business teams including executive management •Facilitate processes and systems of program management, the development and sustainment of a processes/systems integration strategy and plan, and project leadership on major processes efforts including the development of project scope and expectations, and the coordination of resources from multiple internal and external sources •Monitor return on invested capital and time resources; reviews and make appropriate adjustments in activities and expenses throughout the fiscal year to ensure optimal financial results •Translate organizational goals and objectives into performance standards for division, departments and individual positions, establish and maintain guidelines that will improve the overall operation and effectiveness of HRCC •Gather and evaluate research and data from various sources, generating actionable insights, developing reports and creating presentations that enable senior level executives to understand, quantify and respond to trends, issues and opportunities impacting customer experience Coaching and Development •Align the development and administration of 1 Manager, 3 Supervisors, Coordinators, Specialists, and administrative staff in the performance of their duties, establishing work priorities and achieving management objectives •Hire and develop current and future Hilton leaders and institute mechanisms for such across the organization •Relationship Management and Team Building •Own and manage effective partnerships with HRCC vendor partners, Loyalty and Partnership Team, Hotel Operations, Commercial Teams, Brand Teams, Owners, and General Managers in EMEA •Define and deliver customer experience plans and strategy that work to increase customer satisfaction as well as reduce customer friction •Regularly solicit frontline Team Member feedback through roundtables and other forums to understand the major call drivers and opportunities to improve customer experience •Closely partner with the Director of Vendor Performance Management and Directors of Customer Care to ensure consistency of delivery and customer experience globally Direct Reports: •Manager - HRCC Glasgow •Performance Optimization Analyst - HRCC International Qualifications Success in this role will demonstrate itself through the following attributes and skills: •Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities •Excellent communication and interpersonal skills that build trust and instill confidence to motivate and influence others, including executive level •Proven ability to drive high productivity and sales performance, ability to challenge teams and individuals to be the best and achieve exceptional levels of performance •Ability to build, assess, and change course as needed. Proven change leader with interpersonal skills to help others get comfortable in ambiguous situations •Ability to collaborate effectively on large scale projects with staff in a variety of departments across a matrixed organization •Skilled in the translation of data insight into actionable performance improvement and coaching strategies. •Possess sound judgment in solving sensitive, complex problems of substantial revenue/cost impact to HRCC Required Qualifications •Minimum Education: BA/BS bachelor's degree in hospitality, business management or related field OR extensive experience in related contact center or customer experience field •Management experience within a related professional environment •Willingness to Travel up to 30% of the time Preferred Qualifications • Education: Master's Degree preferred • Substantial prior travel/hospitality industry experience including management of a large contact center. • Experience working with LEAN methodologies; can demonstrate an understanding of customer value and a focus on key processes to continuously increase it What is it like working for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Aug 01, 2025
Full time
Introduction Hilton Reservations and Customer Care (HRCC) is on a path to revolutionise human hospitality in a digital world; the same way we defined hospitality from its early beginnings. We strive to deliver personalized solutions that inspire a passion for travel, and our goal is to make a lasting impression with every Hilton guest interaction. As the Director of Operations, EMEA, you will pave the way we deliver world-class customer experience by developing the strategy, vision, and direction of our front-line team members. You will be a leader in your organization who innovates fearlessly to create an ownership culture where every team member is responsible for a balanced performance focused on customers, quality, and financial results. You will be responsible for developing and executing the Reservation Sales and Customer Care strategy across EMEA. You will directly oversee the operations of HRCC Reservation Sales and Customer Care International office in Glasgow, and in collaboration with the HRCC vendor management team support the operations of the vendor partner locations in Sofia and Alexandria. You will work closely with internal partners to identify and implement services in channels that support the growth and development of our hotels and Hilton Honors members in EMEA. A Day-In-The-Life HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique: Strategic Planning and Execution •Develop and execute plans and strategies, including EMEA channel and customer experience strategy, in close collaboration with business teams including executive management •Facilitate processes and systems of program management, the development and sustainment of a processes/systems integration strategy and plan, and project leadership on major processes efforts including the development of project scope and expectations, and the coordination of resources from multiple internal and external sources •Monitor return on invested capital and time resources; reviews and make appropriate adjustments in activities and expenses throughout the fiscal year to ensure optimal financial results •Translate organizational goals and objectives into performance standards for division, departments and individual positions, establish and maintain guidelines that will improve the overall operation and effectiveness of HRCC •Gather and evaluate research and data from various sources, generating actionable insights, developing reports and creating presentations that enable senior level executives to understand, quantify and respond to trends, issues and opportunities impacting customer experience Coaching and Development •Align the development and administration of 1 Manager, 3 Supervisors, Coordinators, Specialists, and administrative staff in the performance of their duties, establishing work priorities and achieving management objectives •Hire and develop current and future Hilton leaders and institute mechanisms for such across the organization •Relationship Management and Team Building •Own and manage effective partnerships with HRCC vendor partners, Loyalty and Partnership Team, Hotel Operations, Commercial Teams, Brand Teams, Owners, and General Managers in EMEA •Define and deliver customer experience plans and strategy that work to increase customer satisfaction as well as reduce customer friction •Regularly solicit frontline Team Member feedback through roundtables and other forums to understand the major call drivers and opportunities to improve customer experience •Closely partner with the Director of Vendor Performance Management and Directors of Customer Care to ensure consistency of delivery and customer experience globally Direct Reports: •Manager - HRCC Glasgow •Performance Optimization Analyst - HRCC International Qualifications Success in this role will demonstrate itself through the following attributes and skills: •Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities •Excellent communication and interpersonal skills that build trust and instill confidence to motivate and influence others, including executive level •Proven ability to drive high productivity and sales performance, ability to challenge teams and individuals to be the best and achieve exceptional levels of performance •Ability to build, assess, and change course as needed. Proven change leader with interpersonal skills to help others get comfortable in ambiguous situations •Ability to collaborate effectively on large scale projects with staff in a variety of departments across a matrixed organization •Skilled in the translation of data insight into actionable performance improvement and coaching strategies. •Possess sound judgment in solving sensitive, complex problems of substantial revenue/cost impact to HRCC Required Qualifications •Minimum Education: BA/BS bachelor's degree in hospitality, business management or related field OR extensive experience in related contact center or customer experience field •Management experience within a related professional environment •Willingness to Travel up to 30% of the time Preferred Qualifications • Education: Master's Degree preferred • Substantial prior travel/hospitality industry experience including management of a large contact center. • Experience working with LEAN methodologies; can demonstrate an understanding of customer value and a focus on key processes to continuously increase it What is it like working for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Acadian Asset Management LLC is a Boston-headquartered investment management firm with wholly owned affiliates located in Singapore, London, and Sydney. As of March 31, 2025, the firm managed approximately US$121 billion on behalf of major pension funds, endowments, foundations, governments and other investors based in the U.S. and abroad. Position Overview: The Performance and Attribution Group is charged with ensuring prompt, accurate calculation and reporting for all portfolios and composites, as well as other performance-related analytics for a variety of purposes. The ideal candidate will have investment knowledge, strong technical, analytical, and communication skills, great attention to detail, and experience with data-related projects. Proficiency in Excel, data validation experience, and a solid mathematics background are required. Experience with hedge fund administration and SQL are a plus.Acadian supports a hybrid work environment; employees are onsite in the Boston office 3 days/week. What You'll Do: Complete complex, performance-related, quantitative analyses under tight deadlines for internal and external clients Monitor return data and processes to verify accuracy; collaborate with IT and fund accounting personnel to resolve issues Partner with relationship management and marketing personnel to field ad hoc inquiries from clients and prospects Generate and analyze attribution using both third-party and proprietary systems; provide qualitative and quantitative insights from Brinson-style attribution to internal and external parties as requested Identify enhancements to processes and policies to boost efficiency; assist with internal projects in pursuit of this aim Ensure prompt delivery of accurate performance data for recurring, deadline-oriented reporting Support onboarding of new accounts by ensuring that correct portfolio specifications are reflected in internal systems We're Looking for Teammates With: Bachelor's degree in finance, math, or other analytical discipline; progress towards graduate degree and/or CIPM/CFA certification are pluses At least two years of work experience in performance/attribution function Strong organizational and interpersonal skills as well as written and verbal communication skills Must possess extensive problem solving and troubleshooting skills and exhibit strong attention to detail Must be flexible; able to work independently and within a team-oriented environment Ability to multi-task and work well under pressure in a fast-paced environment Ability to meet or exceed deadlines Why Work Here: Acadian is a quantitative investment firm where ideas are empowered by technology. Our team is made up of a diverse mix of professionals who thrive in a culture that fosters ingenuity through collaboration and transparency. We offer a casual office environment, top-notch benefits, and excellent professional and personal development opportunities.To apply for this position or view Acadian's open roles, please visit the Careers section of our website at: . We will contact only selected candidates. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at Asset Management LLC is committed to providing equal employment opportunity to all employees and applicants. No employee or applicant shall be discriminated against on the basis of gender, race, creed, color, sex, age, national origin, marital status, pregnancy or parenthood, veteran status, citizenship status, disability, gender identity, or sexual orientation.Select If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Aug 01, 2025
Full time
Acadian Asset Management LLC is a Boston-headquartered investment management firm with wholly owned affiliates located in Singapore, London, and Sydney. As of March 31, 2025, the firm managed approximately US$121 billion on behalf of major pension funds, endowments, foundations, governments and other investors based in the U.S. and abroad. Position Overview: The Performance and Attribution Group is charged with ensuring prompt, accurate calculation and reporting for all portfolios and composites, as well as other performance-related analytics for a variety of purposes. The ideal candidate will have investment knowledge, strong technical, analytical, and communication skills, great attention to detail, and experience with data-related projects. Proficiency in Excel, data validation experience, and a solid mathematics background are required. Experience with hedge fund administration and SQL are a plus.Acadian supports a hybrid work environment; employees are onsite in the Boston office 3 days/week. What You'll Do: Complete complex, performance-related, quantitative analyses under tight deadlines for internal and external clients Monitor return data and processes to verify accuracy; collaborate with IT and fund accounting personnel to resolve issues Partner with relationship management and marketing personnel to field ad hoc inquiries from clients and prospects Generate and analyze attribution using both third-party and proprietary systems; provide qualitative and quantitative insights from Brinson-style attribution to internal and external parties as requested Identify enhancements to processes and policies to boost efficiency; assist with internal projects in pursuit of this aim Ensure prompt delivery of accurate performance data for recurring, deadline-oriented reporting Support onboarding of new accounts by ensuring that correct portfolio specifications are reflected in internal systems We're Looking for Teammates With: Bachelor's degree in finance, math, or other analytical discipline; progress towards graduate degree and/or CIPM/CFA certification are pluses At least two years of work experience in performance/attribution function Strong organizational and interpersonal skills as well as written and verbal communication skills Must possess extensive problem solving and troubleshooting skills and exhibit strong attention to detail Must be flexible; able to work independently and within a team-oriented environment Ability to multi-task and work well under pressure in a fast-paced environment Ability to meet or exceed deadlines Why Work Here: Acadian is a quantitative investment firm where ideas are empowered by technology. Our team is made up of a diverse mix of professionals who thrive in a culture that fosters ingenuity through collaboration and transparency. We offer a casual office environment, top-notch benefits, and excellent professional and personal development opportunities.To apply for this position or view Acadian's open roles, please visit the Careers section of our website at: . We will contact only selected candidates. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at Asset Management LLC is committed to providing equal employment opportunity to all employees and applicants. No employee or applicant shall be discriminated against on the basis of gender, race, creed, color, sex, age, national origin, marital status, pregnancy or parenthood, veteran status, citizenship status, disability, gender identity, or sexual orientation.Select If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: JOB SUMMARY Acting as a member of the European Reward team, assists and supports the development, implementation and administration of Compensation and Benefits policies and programmes across Europe. Take ownership and accountability of service and performance, constantly finding ways of improving the service to deliver strong performance. KEY RESPONSIBILITIES Support and champion TJX Europe Reward strategy and philosophy Act as a point of contact for Reward related queries, ensuring timely and accurate support to internal stakeholders Conduct market reviews and benchmarking analysis by collecting relevant data from multiple sources Produce detailed data analysis, modelling, and evaluation exercise and prepares accurate reports to support compensation related decision making Support the development of Salary Structures and Ranges and maintain the Country Job Matrices and other Reward templates Manage the annual compensation programs, systems and processes across Europe, including, but not limited to, pay reviews, long- and short-term incentive plans and stock option administration Monitor and support compliance with the European Pay Transparency Directive Assist completing annual Gender Pay Gap Reporting Keeping up to date with country specific reporting requirements and assisting in the development of transparency-related compensation processes Create and present reward insights to key stakeholders Manage the salary and benefits survey process, including representation at the regional survey's meetings and job matching sessions; submission and verification of the data, and results analysis using appropriate tools and software Conduct job evaluations using tools such as the Willis Towers Watson Global Grading System Support the monthly, quarterly Exec update with key insights and analytics Support the European benefits programmes Share knowledge across the team and ensure the team is upskilled on processes Support and upskill the Reward Analysts and Reward Coordinator in the team Develop effective working relationship with HRBPs, the HR community, business managers, global total rewards and third-party providers Support ad hoc projects and other Reward initiatives Key Skills, Knowledge & Experience Degree Level or equivalent experience Advanced Excel skills essential Another European language an advantage High level of numeracy and statistics Strong communication and presentation skills Knowledge of job evaluation. Strong analytical skills Organised, accurate and with very strong focus on attention to detail Ability to use initiative, generating innovative ideas and providing effective solutions Able to respond quickly and effectively to customer needs Ability to work under pressure to tight deadlines HR Information Systems experience desirable Ability to handle highly confidential data without prejudice Proven compensation and benefits experience required Flexible and adaptable approach to meet changing business and work circumstances. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Aug 01, 2025
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: JOB SUMMARY Acting as a member of the European Reward team, assists and supports the development, implementation and administration of Compensation and Benefits policies and programmes across Europe. Take ownership and accountability of service and performance, constantly finding ways of improving the service to deliver strong performance. KEY RESPONSIBILITIES Support and champion TJX Europe Reward strategy and philosophy Act as a point of contact for Reward related queries, ensuring timely and accurate support to internal stakeholders Conduct market reviews and benchmarking analysis by collecting relevant data from multiple sources Produce detailed data analysis, modelling, and evaluation exercise and prepares accurate reports to support compensation related decision making Support the development of Salary Structures and Ranges and maintain the Country Job Matrices and other Reward templates Manage the annual compensation programs, systems and processes across Europe, including, but not limited to, pay reviews, long- and short-term incentive plans and stock option administration Monitor and support compliance with the European Pay Transparency Directive Assist completing annual Gender Pay Gap Reporting Keeping up to date with country specific reporting requirements and assisting in the development of transparency-related compensation processes Create and present reward insights to key stakeholders Manage the salary and benefits survey process, including representation at the regional survey's meetings and job matching sessions; submission and verification of the data, and results analysis using appropriate tools and software Conduct job evaluations using tools such as the Willis Towers Watson Global Grading System Support the monthly, quarterly Exec update with key insights and analytics Support the European benefits programmes Share knowledge across the team and ensure the team is upskilled on processes Support and upskill the Reward Analysts and Reward Coordinator in the team Develop effective working relationship with HRBPs, the HR community, business managers, global total rewards and third-party providers Support ad hoc projects and other Reward initiatives Key Skills, Knowledge & Experience Degree Level or equivalent experience Advanced Excel skills essential Another European language an advantage High level of numeracy and statistics Strong communication and presentation skills Knowledge of job evaluation. Strong analytical skills Organised, accurate and with very strong focus on attention to detail Ability to use initiative, generating innovative ideas and providing effective solutions Able to respond quickly and effectively to customer needs Ability to work under pressure to tight deadlines HR Information Systems experience desirable Ability to handle highly confidential data without prejudice Proven compensation and benefits experience required Flexible and adaptable approach to meet changing business and work circumstances. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Contract Type: Fixed Term Full Time Salary : From £35,574 to £39,527 per annum Location : Belfast Closing Date: 17 August 2025 Our client is looking for a Senior Prospect Researcher on a 3-year fixed term contract. About them: Our client is a non-governmental, international humanitarian organization dedicated to the reduction of suffering and working toward the ultimate elimination of extreme poverty in the world's poorest countries. Their mission is to transform the lives of people living in extreme poverty. They work with 27 million people each year, in some of the hardest-to-reach and most fragile places. Places prone to conflict, natural disasters, climate change, and extreme hunger. About the role: To contribute to the success of the Philanthropy and Partnerships Team success, and the delivery of income targets through effective and timely prospect research and pipeline management. Main duties & Responsibilities: • Develop and implement a robust prospect research strategy supporting high-value fundraising across philanthropists, trusts & foundations, and corporates in the UK. • Work collaboratively with our team in Ireland, to realise the pipeline opportunities for the portfolios across territories and allocate a percentage of time to supporting prospecting for their Ireland-based fundraising colleagues. • Lead on prospect identification and qualification, building a diverse, strategic pipeline of potential supporters. • Produce tailored research and high-quality briefing materials for fundraisers, senior leadership, and trustees. • Manage team-wide prospect pipelines, portfolio allocation, and reporting. Fundraisers will be responsible for engagement of prospects. • Conduct due diligence research in line with their Gift Acceptance Policy and ethical fundraising standards. • Support the ongoing development of prospect research systems and processes using their CRM and research tools. • Ensure the prospect pipeline and new contacts and correspondence is captured on their CRM system, ensuring legal and regulatory compliance (for example in respect to data protection legislation) • Keep up to date on sector trends and identify ways to improve research, due diligence and market insight. Proactively bring these insights to research meetings and share with colleagues About You: • Demonstrable experience in prospect research within a high-value fundraising environment. • Demonstrable experience of identifying, collecting and analysing prospect research data, utilising a wide variety of resources, including free and subscription research tools, internal systems and informal networks (such as forums) to produce high quality prospects leads and new business opportunities • Contributing to the deliver of the Philanthropy and Partnerships team income targets • Skilled in analysing and interpreting complex information from a variety of sources. • Experience of using a CRM database to store prospect data, information and communications • A thorough understanding of data protection legislation and how this relates to prospect research and fundraising Equality, Diversity, and Inclusion: Our client encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. They are against all forms of discrimination and unequal power relations, and is committed to promoting equality. Benefits • 25 days' annual leave, pro-rated for part-time employees. • Office closure between Christmas Day and New Year's Day • Flexible hours and hybrid working • Annual leave purchase scheme • Enhanced parental leave pay • Stakeholder pension • Season ticket loan • Cycle scheme • Life assurance • Access to Employee Assistance Programme (EAP) How to apply: Please upload your CV and cover letter by 17th August 2025. All candidates who are short-listed for an interview will be notified via email. Candidates must be legally entitled to work in the UK at the time of application. Conditions of Appointment: The successful post holder will be required to complete a criminal records self-declaration form. Having a criminal record will not necessarily debar you from working with their organisation. This will depend on the nature of the position, together with the circumstances and background of your offences. You may have experience in the following: Development Researcher, Fundraising Researcher, Donor Research Analyst, Major Gifts Researcher, Philanthropy Research Officer, Trust and Foundation Researcher, Corporate Partnership Researcher, Development Research Coordinator, Prospect Development Officer, Major Donor Research Specialist, etc. REF-
Aug 01, 2025
Full time
Contract Type: Fixed Term Full Time Salary : From £35,574 to £39,527 per annum Location : Belfast Closing Date: 17 August 2025 Our client is looking for a Senior Prospect Researcher on a 3-year fixed term contract. About them: Our client is a non-governmental, international humanitarian organization dedicated to the reduction of suffering and working toward the ultimate elimination of extreme poverty in the world's poorest countries. Their mission is to transform the lives of people living in extreme poverty. They work with 27 million people each year, in some of the hardest-to-reach and most fragile places. Places prone to conflict, natural disasters, climate change, and extreme hunger. About the role: To contribute to the success of the Philanthropy and Partnerships Team success, and the delivery of income targets through effective and timely prospect research and pipeline management. Main duties & Responsibilities: • Develop and implement a robust prospect research strategy supporting high-value fundraising across philanthropists, trusts & foundations, and corporates in the UK. • Work collaboratively with our team in Ireland, to realise the pipeline opportunities for the portfolios across territories and allocate a percentage of time to supporting prospecting for their Ireland-based fundraising colleagues. • Lead on prospect identification and qualification, building a diverse, strategic pipeline of potential supporters. • Produce tailored research and high-quality briefing materials for fundraisers, senior leadership, and trustees. • Manage team-wide prospect pipelines, portfolio allocation, and reporting. Fundraisers will be responsible for engagement of prospects. • Conduct due diligence research in line with their Gift Acceptance Policy and ethical fundraising standards. • Support the ongoing development of prospect research systems and processes using their CRM and research tools. • Ensure the prospect pipeline and new contacts and correspondence is captured on their CRM system, ensuring legal and regulatory compliance (for example in respect to data protection legislation) • Keep up to date on sector trends and identify ways to improve research, due diligence and market insight. Proactively bring these insights to research meetings and share with colleagues About You: • Demonstrable experience in prospect research within a high-value fundraising environment. • Demonstrable experience of identifying, collecting and analysing prospect research data, utilising a wide variety of resources, including free and subscription research tools, internal systems and informal networks (such as forums) to produce high quality prospects leads and new business opportunities • Contributing to the deliver of the Philanthropy and Partnerships team income targets • Skilled in analysing and interpreting complex information from a variety of sources. • Experience of using a CRM database to store prospect data, information and communications • A thorough understanding of data protection legislation and how this relates to prospect research and fundraising Equality, Diversity, and Inclusion: Our client encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. They are against all forms of discrimination and unequal power relations, and is committed to promoting equality. Benefits • 25 days' annual leave, pro-rated for part-time employees. • Office closure between Christmas Day and New Year's Day • Flexible hours and hybrid working • Annual leave purchase scheme • Enhanced parental leave pay • Stakeholder pension • Season ticket loan • Cycle scheme • Life assurance • Access to Employee Assistance Programme (EAP) How to apply: Please upload your CV and cover letter by 17th August 2025. All candidates who are short-listed for an interview will be notified via email. Candidates must be legally entitled to work in the UK at the time of application. Conditions of Appointment: The successful post holder will be required to complete a criminal records self-declaration form. Having a criminal record will not necessarily debar you from working with their organisation. This will depend on the nature of the position, together with the circumstances and background of your offences. You may have experience in the following: Development Researcher, Fundraising Researcher, Donor Research Analyst, Major Gifts Researcher, Philanthropy Research Officer, Trust and Foundation Researcher, Corporate Partnership Researcher, Development Research Coordinator, Prospect Development Officer, Major Donor Research Specialist, etc. REF-
ROYAL BOROUGH OF KENSINGTON AND CHELSEA
Kensington And Chelsea, London
Use your tech skills to drive smarter housing services - and make a real difference to thousands of residents. This is a fixed term contract until 14th June 2026 As a Housing IT Business Analyst, you'll help shape better services for people across our borough. From day one, you'll be at the heart of change - turning big ideas into real-life solutions that help residents access the support they need, faster and more easily. Working Style: You'll be based in the Borough for 3 days a week, playing a key role in serving the local community. Whether you're working on the frontline or behind the scenes, you'll be part of a dedicated team making a real difference to residents' lives. What you'll be doing: This is a role that sits at the crossroads of housing and technology - where smart systems meet real-world impact. You'll take ownership of projects and developments across our key Housing IT systems - including MS Dynamics 365 CRM, One Housing, Keystone Asset Management and Total Mobile Connect. Whether it's improving self-service for residents, streamlining back-office processes or fixing bugs that cause bottlenecks, your work will make things simpler, faster and better for everyone involved. You'll work closely with service teams to understand what's needed, then translate that into clear technical requirements for developers. You'll lead workshops, map current and future processes, and write up user stories, test cases and documentation. You'll also help run user testing, support training and make sure that every solution is fit for purpose before it goes live. It's a fast-moving, collaborative environment where your ability to explain the complex in simple terms - and vice versa - will be key. For further details, please review the Job Description and Person Specification. What you'll bring You're an experienced Business Analyst with a background in housing, local government or similar public-facing services. You understand the balance between business needs and technical capability - and know how to bridge that gap. You've worked with Microsoft Dynamics 365 CRM (or similar systems), and you're confident running workshops, documenting requirements, and supporting testing and rollouts. You're comfortable switching between technical detail and big-picture thinking - and you're always looking for ways to improve user experience and service delivery. You're organised, analytical and clear-headed under pressure, with strong communication skills and a natural ability to build trust with people at all levels. You understand data standards, GDPR, change control and accessibility - and you believe in technology that works for everyone. Most of all, you're driven by purpose - ready to roll up your sleeves and use your skills to help services run better and residents feel supported. Why join us At RBKC, we're all in - investing in our people, our communities and our future. In this role, you'll be a key player in transforming how housing services work across the borough. You'll be part of a friendly, forward-thinking IT team that values innovation, collaboration and impact. With access to modern tools, meaningful projects and plenty of opportunities for growth, you'll have the freedom to shape your role and your career. You'll also see the real-world effect of what you do - from faster case resolution to smoother self-service for residents. This isn't just systems work. It's about building tech that changes lives. About us Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough. As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all. In this role, you'll be part of that mission. You'll show what "we're all in" means by diving deep into complex systems, turning challenges into solutions, and helping teams across housing deliver services that truly work for the people who rely on them. Interview Details Interviews will be held on week commencing 25th August 2025 and these will be held in person. Ready to join us? We're all in - are you? If you share our values and have the skills to contribute, we'd love to hear from you. Please apply online explaining how you meet the requirements set out in the person specification and job description. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants. We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
Aug 01, 2025
Full time
Use your tech skills to drive smarter housing services - and make a real difference to thousands of residents. This is a fixed term contract until 14th June 2026 As a Housing IT Business Analyst, you'll help shape better services for people across our borough. From day one, you'll be at the heart of change - turning big ideas into real-life solutions that help residents access the support they need, faster and more easily. Working Style: You'll be based in the Borough for 3 days a week, playing a key role in serving the local community. Whether you're working on the frontline or behind the scenes, you'll be part of a dedicated team making a real difference to residents' lives. What you'll be doing: This is a role that sits at the crossroads of housing and technology - where smart systems meet real-world impact. You'll take ownership of projects and developments across our key Housing IT systems - including MS Dynamics 365 CRM, One Housing, Keystone Asset Management and Total Mobile Connect. Whether it's improving self-service for residents, streamlining back-office processes or fixing bugs that cause bottlenecks, your work will make things simpler, faster and better for everyone involved. You'll work closely with service teams to understand what's needed, then translate that into clear technical requirements for developers. You'll lead workshops, map current and future processes, and write up user stories, test cases and documentation. You'll also help run user testing, support training and make sure that every solution is fit for purpose before it goes live. It's a fast-moving, collaborative environment where your ability to explain the complex in simple terms - and vice versa - will be key. For further details, please review the Job Description and Person Specification. What you'll bring You're an experienced Business Analyst with a background in housing, local government or similar public-facing services. You understand the balance between business needs and technical capability - and know how to bridge that gap. You've worked with Microsoft Dynamics 365 CRM (or similar systems), and you're confident running workshops, documenting requirements, and supporting testing and rollouts. You're comfortable switching between technical detail and big-picture thinking - and you're always looking for ways to improve user experience and service delivery. You're organised, analytical and clear-headed under pressure, with strong communication skills and a natural ability to build trust with people at all levels. You understand data standards, GDPR, change control and accessibility - and you believe in technology that works for everyone. Most of all, you're driven by purpose - ready to roll up your sleeves and use your skills to help services run better and residents feel supported. Why join us At RBKC, we're all in - investing in our people, our communities and our future. In this role, you'll be a key player in transforming how housing services work across the borough. You'll be part of a friendly, forward-thinking IT team that values innovation, collaboration and impact. With access to modern tools, meaningful projects and plenty of opportunities for growth, you'll have the freedom to shape your role and your career. You'll also see the real-world effect of what you do - from faster case resolution to smoother self-service for residents. This isn't just systems work. It's about building tech that changes lives. About us Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough. As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all. In this role, you'll be part of that mission. You'll show what "we're all in" means by diving deep into complex systems, turning challenges into solutions, and helping teams across housing deliver services that truly work for the people who rely on them. Interview Details Interviews will be held on week commencing 25th August 2025 and these will be held in person. Ready to join us? We're all in - are you? If you share our values and have the skills to contribute, we'd love to hear from you. Please apply online explaining how you meet the requirements set out in the person specification and job description. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants. We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
Data Officer We are seeking a passionate and skilled Data Officer to support a high-impact fostering programme through accurate data management and meaningful insights. Position: Data Officer Salary: £27,405 £32,480 per annum (plus London weighting if applicable) Location: Home based Hours: Full time, 35 hours per week Contract: Fixed-term, 6 months (potential for extension) Closing date: Monday 18 August 2025 at 12 noon Interview dates: Tuesday 2 or Wednesday 3 September 2025 (via Microsoft Teams) About the Role This is an exciting opportunity to join The UK's leading fostering charity s pioneering Mockingbird programme an innovative, sustainable method of delivering foster care using the structure of an extended family. As Data Officer, you ll play a crucial role in supporting monitoring and evaluation work across the programme. You ll help ensure the charity can demonstrate impact on fostering families and children across the UK. Key responsibilities include: Supporting data collection and collation across multiple delivery partners Ensuring accurate records of both quantitative and qualitative data Maintaining and updating databases effectively Applying data cleaning and validation methods to ensure data integrity Supporting the Monitoring and Evaluation Manager to implement new processes and tools Contributing to the continuous improvement of evaluation systems About You You ll bring strong attention to detail and a commitment to using data to drive positive change. To succeed in this role, you will need: Experience in a data-focused role, ideally within the charity or public sector Strong ability to manage and maintain databases Confidence in handling both qualitative and quantitative data Knowledge of data cleaning and validation processes Excellent organisational and communication skills A collaborative approach and the ability to work independently About the Organisation As the UK s leading fostering charity, they work with fostering services and foster families to transform children s lives. The Mockingbird programme is one of the most exciting developments in foster care, improving stability and outcomes by replicating the support of an extended family. The charity are committed to equity, diversity and inclusion, and welcome applications from all backgrounds. We also offer: 38 days annual leave (including bank holidays) Flexible and hybrid working options Enhanced maternity, adoption and sick pay 24/7 Employee Assistance Programme Pension and life assurance Contribution to eye care Season ticket loans The charity are a Care Leaver Covenant signatory and offer guaranteed interviews to care experienced applicants meeting the minimum criteria. Reasonable adjustments are available throughout the recruitment process. Other roles you may have experience of could include: Monitoring and Evaluation Officer, Data Analyst, Research Assistant, Impact Officer, Data and Insights Officer, Performance and Reporting Officer, Evidence and Learning Officer.
Aug 01, 2025
Full time
Data Officer We are seeking a passionate and skilled Data Officer to support a high-impact fostering programme through accurate data management and meaningful insights. Position: Data Officer Salary: £27,405 £32,480 per annum (plus London weighting if applicable) Location: Home based Hours: Full time, 35 hours per week Contract: Fixed-term, 6 months (potential for extension) Closing date: Monday 18 August 2025 at 12 noon Interview dates: Tuesday 2 or Wednesday 3 September 2025 (via Microsoft Teams) About the Role This is an exciting opportunity to join The UK's leading fostering charity s pioneering Mockingbird programme an innovative, sustainable method of delivering foster care using the structure of an extended family. As Data Officer, you ll play a crucial role in supporting monitoring and evaluation work across the programme. You ll help ensure the charity can demonstrate impact on fostering families and children across the UK. Key responsibilities include: Supporting data collection and collation across multiple delivery partners Ensuring accurate records of both quantitative and qualitative data Maintaining and updating databases effectively Applying data cleaning and validation methods to ensure data integrity Supporting the Monitoring and Evaluation Manager to implement new processes and tools Contributing to the continuous improvement of evaluation systems About You You ll bring strong attention to detail and a commitment to using data to drive positive change. To succeed in this role, you will need: Experience in a data-focused role, ideally within the charity or public sector Strong ability to manage and maintain databases Confidence in handling both qualitative and quantitative data Knowledge of data cleaning and validation processes Excellent organisational and communication skills A collaborative approach and the ability to work independently About the Organisation As the UK s leading fostering charity, they work with fostering services and foster families to transform children s lives. The Mockingbird programme is one of the most exciting developments in foster care, improving stability and outcomes by replicating the support of an extended family. The charity are committed to equity, diversity and inclusion, and welcome applications from all backgrounds. We also offer: 38 days annual leave (including bank holidays) Flexible and hybrid working options Enhanced maternity, adoption and sick pay 24/7 Employee Assistance Programme Pension and life assurance Contribution to eye care Season ticket loans The charity are a Care Leaver Covenant signatory and offer guaranteed interviews to care experienced applicants meeting the minimum criteria. Reasonable adjustments are available throughout the recruitment process. Other roles you may have experience of could include: Monitoring and Evaluation Officer, Data Analyst, Research Assistant, Impact Officer, Data and Insights Officer, Performance and Reporting Officer, Evidence and Learning Officer.
Payroll Data Analyst - 6 month FTC - Cheltenham - 2 days in office - Fulltime Your new company Hays has the privilege of working with an ever-growing company based in Cheltenham who are looking to add to their team with a Payroll Data Analyst. Your new role The Payroll Data Analyst - Payroll & Reward is responsible for reconciling and supporting the monthly payroll operation, ensuring that each stage of the payroll process is robust, actively promoting a culture of best practice and consistency in all analytical areas. Tasks/Duties Payroll Reconciliation of Oracle to the payroll providers, ensuring that databases are in sync at all times.Supporting administering monthly submission of people changes to payroll, and ensuring payroll deadlines are met.Liaising with the finance team and our payroll managed service to ensure payroll variances are resolved efficiently and accurately. Keep clear records of any over-payments or re-run payslips for tax and pension corrections. Escalate any issues to the Payroll Manager. Support the Payroll Manager with thorough payroll checks each month, to ensure that all payslips are accurate and that all changes have been actioned correctly.Working closely with our payroll managed service to ensure the data is clean to support correct processing of RTI, Tax, Student Loans, National Insurance, P11D, P45's, P60's, SSP, and Maternities, providing any information they need to complete this. Support the reconciliation of annual tasks such as loading changes for salary reviews, minimum wage uplifts, and bonuses when required. Running monthly compliance checks and making required changes. Completing the ONS report on a monthly basis. Pension:Support the Payroll Manager with Pension scheme administration was required. Reporting & Administrative Development:Be involved with future people's projects as appropriate, by sharing ideas through managing implementation, e.g. People System, Onboarding processes, Absence Management system, colleague surveys.Ad-hoc reporting is required across the business. Undertake other ad-hoc administration duties as required by the team, identifying problem areas and offering viable solutions. What you'll need to succeed - 3 plus years within Payroll doing it from start to finish - Great system use, especially Excel - Pivots, lookups and formulas are needed for this role. Excel knowledge is a must. - Use of Oracle would also be beneficial but not essential, but quick use of systems and the ability to pick them up would be advantageous. What you'll get in return Flexible working options available. Hybrid working options - 2 days in office, 3 days at home Flexi working hours 28-day holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Aug 01, 2025
Contractor
Payroll Data Analyst - 6 month FTC - Cheltenham - 2 days in office - Fulltime Your new company Hays has the privilege of working with an ever-growing company based in Cheltenham who are looking to add to their team with a Payroll Data Analyst. Your new role The Payroll Data Analyst - Payroll & Reward is responsible for reconciling and supporting the monthly payroll operation, ensuring that each stage of the payroll process is robust, actively promoting a culture of best practice and consistency in all analytical areas. Tasks/Duties Payroll Reconciliation of Oracle to the payroll providers, ensuring that databases are in sync at all times.Supporting administering monthly submission of people changes to payroll, and ensuring payroll deadlines are met.Liaising with the finance team and our payroll managed service to ensure payroll variances are resolved efficiently and accurately. Keep clear records of any over-payments or re-run payslips for tax and pension corrections. Escalate any issues to the Payroll Manager. Support the Payroll Manager with thorough payroll checks each month, to ensure that all payslips are accurate and that all changes have been actioned correctly.Working closely with our payroll managed service to ensure the data is clean to support correct processing of RTI, Tax, Student Loans, National Insurance, P11D, P45's, P60's, SSP, and Maternities, providing any information they need to complete this. Support the reconciliation of annual tasks such as loading changes for salary reviews, minimum wage uplifts, and bonuses when required. Running monthly compliance checks and making required changes. Completing the ONS report on a monthly basis. Pension:Support the Payroll Manager with Pension scheme administration was required. Reporting & Administrative Development:Be involved with future people's projects as appropriate, by sharing ideas through managing implementation, e.g. People System, Onboarding processes, Absence Management system, colleague surveys.Ad-hoc reporting is required across the business. Undertake other ad-hoc administration duties as required by the team, identifying problem areas and offering viable solutions. What you'll need to succeed - 3 plus years within Payroll doing it from start to finish - Great system use, especially Excel - Pivots, lookups and formulas are needed for this role. Excel knowledge is a must. - Use of Oracle would also be beneficial but not essential, but quick use of systems and the ability to pick them up would be advantageous. What you'll get in return Flexible working options available. Hybrid working options - 2 days in office, 3 days at home Flexi working hours 28-day holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Are you an ERP Systems Administrator immediately available to undertake an interim role in Norwich? Your new company We are supporting a leading organisation in Norwich who are looking for a temporary ERP Systems Finance Analyst to drive optimisation and enhancements across HR, payroll, finance, and procurement using Agresso Unit4 (or another ERP system). Your new role This temporary assignment will give you the chance to play a key role in the Finance Systems & Business development team regarding value-added projects, resolve system issues, and boost operational efficiency by supporting key operational areas of the business across finance, payroll, HR and procurement in the day-to-day use of Agresso. Any additional experience of working in finance, payroll, HR or procurement would be advantageous, as you would understand the flow of data or information captured by an ERP system such as Agresso, but you must have proven experience of the administration, support or implementation of an ERP system, as well as strong overall IT skills including SQL. What you'll need to succeed You will have experience of using an ERP system (such as Agresso Unit4) as an administrator, part of a project team or an end-user with strong IT skills as you will be involved in system-wide projects, have confident stakeholder / end-user management skills to turn technical requirements into clear business & operational goals. You will demonstrate advanced Excel capabilities, ideally pivot tables, Power Query, VBA or macros-and be able to investigate complex operational concepts (hence the reason for having a finance, payroll, HR or procurement background) through regular meetings and discussion groups including end-user training and guidance. This role is based in Norwich, working ideally 5-days on site as an ERP / Agresso Support Analyst and not as a senior ERP / Agresso system implementation lead. What you'll get in return As explained, this is a temporary ERP job for an initial period of 8-weeks, which may be extended while the organisation recruits a permanent person, so it could become permanent, but the urgent need is interim cover. You will be paid an hourly rate of circa £30,000 - £38,000 depending on experience, paid weekly including holiday pay as an agency worker on a PAYE basis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV including a statement highlighting your relevant experience as well as calling Andy on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Aug 01, 2025
Seasonal
Are you an ERP Systems Administrator immediately available to undertake an interim role in Norwich? Your new company We are supporting a leading organisation in Norwich who are looking for a temporary ERP Systems Finance Analyst to drive optimisation and enhancements across HR, payroll, finance, and procurement using Agresso Unit4 (or another ERP system). Your new role This temporary assignment will give you the chance to play a key role in the Finance Systems & Business development team regarding value-added projects, resolve system issues, and boost operational efficiency by supporting key operational areas of the business across finance, payroll, HR and procurement in the day-to-day use of Agresso. Any additional experience of working in finance, payroll, HR or procurement would be advantageous, as you would understand the flow of data or information captured by an ERP system such as Agresso, but you must have proven experience of the administration, support or implementation of an ERP system, as well as strong overall IT skills including SQL. What you'll need to succeed You will have experience of using an ERP system (such as Agresso Unit4) as an administrator, part of a project team or an end-user with strong IT skills as you will be involved in system-wide projects, have confident stakeholder / end-user management skills to turn technical requirements into clear business & operational goals. You will demonstrate advanced Excel capabilities, ideally pivot tables, Power Query, VBA or macros-and be able to investigate complex operational concepts (hence the reason for having a finance, payroll, HR or procurement background) through regular meetings and discussion groups including end-user training and guidance. This role is based in Norwich, working ideally 5-days on site as an ERP / Agresso Support Analyst and not as a senior ERP / Agresso system implementation lead. What you'll get in return As explained, this is a temporary ERP job for an initial period of 8-weeks, which may be extended while the organisation recruits a permanent person, so it could become permanent, but the urgent need is interim cover. You will be paid an hourly rate of circa £30,000 - £38,000 depending on experience, paid weekly including holiday pay as an agency worker on a PAYE basis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV including a statement highlighting your relevant experience as well as calling Andy on . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Contract Type: Fixed Term Full Time Salary : From £38,252 to £42,502 per annum Location : London Closing Date: 17 August 2025 Our client is looking for a Senior Prospect Researcher on a 3-year fixed term contract. About them Our client is a non-governmental, international humanitarian organization dedicated to the reduction of suffering and working toward the ultimate elimination of extreme poverty in the world's poorest countries. Their mission is to transform the lives of people living in extreme poverty. They work with 27 million people each year, in some of the hardest-to-reach and most fragile places. Places prone to conflict, natural disasters, climate change, and extreme hunger. About the role To contribute to the success of the Philanthropy and Partnerships Team success, and the delivery of income targets through effective and timely prospect research and pipeline management. Main duties & Responsibilities • Develop and implement a robust prospect research strategy supporting high-value fundraising across philanthropists, trusts & foundations, and corporates in the UK. • Work collaboratively with our team in Ireland, to realise the pipeline opportunities for the portfolios across territories and allocate a percentage of time to supporting prospecting for their Ireland-based fundraising colleagues. • Lead on prospect identification and qualification, building a diverse, strategic pipeline of potential supporters. • Produce tailored research and high-quality briefing materials for fundraisers, senior leadership, and trustees. • Manage team-wide prospect pipelines, portfolio allocation, and reporting. Fundraisers will be responsible for engagement of prospects. • Conduct due diligence research in line with their Gift Acceptance Policy and ethical fundraising standards. • Support the ongoing development of prospect research systems and processes using their CRM and research tools. • Ensure the prospect pipeline and new contacts and correspondence is captured on their CRM system, ensuring legal and regulatory compliance (for example in respect to data protection legislation) • Keep up to date on sector trends and identify ways to improve research, due diligence and market insight. Proactively bring these insights to research meetings and share with colleagues About You • Demonstrable experience in prospect research within a high-value fundraising environment. • Demonstrable experience of identifying, collecting and analysing prospect research data, utilising a wide variety of resources, including free and subscription research tools, internal systems and informal networks (such as forums) to produce high quality prospects leads and new business opportunities • Contributing to the deliver of the Philanthropy and Partnerships team income targets • Skilled in analysing and interpreting complex information from a variety of sources. • Experience of using a CRM database to store prospect data, information and communications • A thorough understanding of data protection legislation and how this relates to prospect research and fundraising Equality, Diversity, and Inclusion Our client encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. They are against all forms of discrimination and unequal power relations, and is committed to promoting equality. Benefits • 25 days' annual leave, pro-rated for part-time employees. • Office closure between Christmas Day and New Year's Day • Flexible hours and hybrid working • Annual leave purchase scheme • Enhanced parental leave pay • Stakeholder pension • Season ticket loan • Cycle scheme • Life assurance • Access to Employee Assistance Programme (EAP) About their office Our client is currently trialling a hybrid model. Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily. How to apply Please upload your CV and cover letter by 17th August 2025. All candidates who are short-listed for an interview will be notified via email. Candidates must be legally entitled to work in the UK at the time of application. The successful post holder will be required to complete a criminal records self-declaration form. Having a criminal record will not necessarily debar you from working with their organisaition. This will depend on the nature of the position, together with the circumstances and background of your offences. You may have experience of the following: Prospect Research Officer, Development Research Analyst, Fundraising Research Specialist, Donor Research Coordinator, Philanthropy Research Manager, Major Gifts Research Officer, Trust and Foundation Research Analyst, Corporate Research Specialist, etc. REF-
Aug 01, 2025
Full time
Contract Type: Fixed Term Full Time Salary : From £38,252 to £42,502 per annum Location : London Closing Date: 17 August 2025 Our client is looking for a Senior Prospect Researcher on a 3-year fixed term contract. About them Our client is a non-governmental, international humanitarian organization dedicated to the reduction of suffering and working toward the ultimate elimination of extreme poverty in the world's poorest countries. Their mission is to transform the lives of people living in extreme poverty. They work with 27 million people each year, in some of the hardest-to-reach and most fragile places. Places prone to conflict, natural disasters, climate change, and extreme hunger. About the role To contribute to the success of the Philanthropy and Partnerships Team success, and the delivery of income targets through effective and timely prospect research and pipeline management. Main duties & Responsibilities • Develop and implement a robust prospect research strategy supporting high-value fundraising across philanthropists, trusts & foundations, and corporates in the UK. • Work collaboratively with our team in Ireland, to realise the pipeline opportunities for the portfolios across territories and allocate a percentage of time to supporting prospecting for their Ireland-based fundraising colleagues. • Lead on prospect identification and qualification, building a diverse, strategic pipeline of potential supporters. • Produce tailored research and high-quality briefing materials for fundraisers, senior leadership, and trustees. • Manage team-wide prospect pipelines, portfolio allocation, and reporting. Fundraisers will be responsible for engagement of prospects. • Conduct due diligence research in line with their Gift Acceptance Policy and ethical fundraising standards. • Support the ongoing development of prospect research systems and processes using their CRM and research tools. • Ensure the prospect pipeline and new contacts and correspondence is captured on their CRM system, ensuring legal and regulatory compliance (for example in respect to data protection legislation) • Keep up to date on sector trends and identify ways to improve research, due diligence and market insight. Proactively bring these insights to research meetings and share with colleagues About You • Demonstrable experience in prospect research within a high-value fundraising environment. • Demonstrable experience of identifying, collecting and analysing prospect research data, utilising a wide variety of resources, including free and subscription research tools, internal systems and informal networks (such as forums) to produce high quality prospects leads and new business opportunities • Contributing to the deliver of the Philanthropy and Partnerships team income targets • Skilled in analysing and interpreting complex information from a variety of sources. • Experience of using a CRM database to store prospect data, information and communications • A thorough understanding of data protection legislation and how this relates to prospect research and fundraising Equality, Diversity, and Inclusion Our client encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. They are against all forms of discrimination and unequal power relations, and is committed to promoting equality. Benefits • 25 days' annual leave, pro-rated for part-time employees. • Office closure between Christmas Day and New Year's Day • Flexible hours and hybrid working • Annual leave purchase scheme • Enhanced parental leave pay • Stakeholder pension • Season ticket loan • Cycle scheme • Life assurance • Access to Employee Assistance Programme (EAP) About their office Our client is currently trialling a hybrid model. Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily. How to apply Please upload your CV and cover letter by 17th August 2025. All candidates who are short-listed for an interview will be notified via email. Candidates must be legally entitled to work in the UK at the time of application. The successful post holder will be required to complete a criminal records self-declaration form. Having a criminal record will not necessarily debar you from working with their organisaition. This will depend on the nature of the position, together with the circumstances and background of your offences. You may have experience of the following: Prospect Research Officer, Development Research Analyst, Fundraising Research Specialist, Donor Research Coordinator, Philanthropy Research Manager, Major Gifts Research Officer, Trust and Foundation Research Analyst, Corporate Research Specialist, etc. REF-
Location (UK): Office Hybrid - London Hours: Full-time, 35 hours per week Contract type: Permanent Travel: Occasional travel to Versus Arthritis offices (London, Chesterfield, Cardiff, Belfast, Glasgow) Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. As Health Intelligence Analyst you will be working as part of our highly respected health intelligence team, playing a key part in ensuring we use data and insights to understand and advocate for the needs and experiences of people living with arthritis and MSK conditions. The postholder will undertake data analysis, data visualisation, and produce reports to develop and administer systems and processes that aid effective data intelligence gathering. They will also deliver projects and support a forward plan for arthritis and musculoskeletal health intelligence; contribute and work effectively within a dynamic team; and support, nurture and grow relationships with external and internal partners to further Versus Arthritis' data leadership role in the musculoskeletal (MSK) sector. About the role: Lead on establishing and maintaining a 'single source of the truth' on arthritis and musculoskeletal statistics and data within the charity and beyond. This includes our annual State of MSK Health statistics report and other statistics publications. Support on the development and delivery of a pipeline of insightful MSK and health data analysis and quantitative research, to better understand the UK population with arthritis and MSK conditions and to inform the direction of Versus Arthritis' ambitions, strategy, policy and services work. Work with others, particularly colleagues in UK Advocacy and Health Intelligence, to influence improved quality, extent and use of musculoskeletal health data by statutory bodies across the four UK nations, including Office for Health Improvement and Disparities (OHID), National Health Service (NHS), Department of Health and Social Care (DHSC), nationally and locally to improve musculoskeletal health nationally. Manage and maintain our health intelligence website, intranet and Sharepoint pages and data enquiries inbox, ensuring they are up to date, reflect the latest developments of the health intelligence function in the charity and that queries are answered on time. About you If your knowledge, skills and experience include the following then we'd love to hear from you: Demonstrate sound knowledge of epidemiological research methods including experience of using multiple sets of health-related data and information systems, and large-scale data sets for policy, quality improvement or research purposes. Ability to interpret, present and communicate complex data in accessible lay terms, including producing data-rich reports for a range of technical and generalist audiences. Ability to analyse complex issues where material is conflicting and drawn from multiple sources. Strong experience of using NHS and other national health-based datasets, and a good understanding of UK health and social care systems. Experience using data to produce infographics or data visualisation. As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability. Benefits Your excellent benefits include: Flexible hours, environments and working practices to promote a healthy work/life balance. Health and wellbeing support - including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries). Simplyhealth cash plan. Supportive and inclusive culture, with a wide range of employee networks and support groups available to join. Learning and personal development opportunities. Competitive annual leave, with the option to buy/sell up to five days per year. Generous pension plan, with employer contribution of up to 10%. Life Assurance plan (4 x salary). About us We have made a commitment in our Diversity and Inclusion Strategy to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part. There are over 10 million people living with arthritis. That's one in six, with over half of those living in pain every single day. The impact is huge as the condition slowly intrudes on everyday life - affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of ageing or shrugged off as 'just a bit of arthritis'. We don't think that this is OK. Versus Arthritis is here to change that. Versus Arthritis is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults. Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156.
Aug 01, 2025
Full time
Location (UK): Office Hybrid - London Hours: Full-time, 35 hours per week Contract type: Permanent Travel: Occasional travel to Versus Arthritis offices (London, Chesterfield, Cardiff, Belfast, Glasgow) Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. As Health Intelligence Analyst you will be working as part of our highly respected health intelligence team, playing a key part in ensuring we use data and insights to understand and advocate for the needs and experiences of people living with arthritis and MSK conditions. The postholder will undertake data analysis, data visualisation, and produce reports to develop and administer systems and processes that aid effective data intelligence gathering. They will also deliver projects and support a forward plan for arthritis and musculoskeletal health intelligence; contribute and work effectively within a dynamic team; and support, nurture and grow relationships with external and internal partners to further Versus Arthritis' data leadership role in the musculoskeletal (MSK) sector. About the role: Lead on establishing and maintaining a 'single source of the truth' on arthritis and musculoskeletal statistics and data within the charity and beyond. This includes our annual State of MSK Health statistics report and other statistics publications. Support on the development and delivery of a pipeline of insightful MSK and health data analysis and quantitative research, to better understand the UK population with arthritis and MSK conditions and to inform the direction of Versus Arthritis' ambitions, strategy, policy and services work. Work with others, particularly colleagues in UK Advocacy and Health Intelligence, to influence improved quality, extent and use of musculoskeletal health data by statutory bodies across the four UK nations, including Office for Health Improvement and Disparities (OHID), National Health Service (NHS), Department of Health and Social Care (DHSC), nationally and locally to improve musculoskeletal health nationally. Manage and maintain our health intelligence website, intranet and Sharepoint pages and data enquiries inbox, ensuring they are up to date, reflect the latest developments of the health intelligence function in the charity and that queries are answered on time. About you If your knowledge, skills and experience include the following then we'd love to hear from you: Demonstrate sound knowledge of epidemiological research methods including experience of using multiple sets of health-related data and information systems, and large-scale data sets for policy, quality improvement or research purposes. Ability to interpret, present and communicate complex data in accessible lay terms, including producing data-rich reports for a range of technical and generalist audiences. Ability to analyse complex issues where material is conflicting and drawn from multiple sources. Strong experience of using NHS and other national health-based datasets, and a good understanding of UK health and social care systems. Experience using data to produce infographics or data visualisation. As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability. Benefits Your excellent benefits include: Flexible hours, environments and working practices to promote a healthy work/life balance. Health and wellbeing support - including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries). Simplyhealth cash plan. Supportive and inclusive culture, with a wide range of employee networks and support groups available to join. Learning and personal development opportunities. Competitive annual leave, with the option to buy/sell up to five days per year. Generous pension plan, with employer contribution of up to 10%. Life Assurance plan (4 x salary). About us We have made a commitment in our Diversity and Inclusion Strategy to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part. There are over 10 million people living with arthritis. That's one in six, with over half of those living in pain every single day. The impact is huge as the condition slowly intrudes on everyday life - affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of ageing or shrugged off as 'just a bit of arthritis'. We don't think that this is OK. Versus Arthritis is here to change that. Versus Arthritis is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults. Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156.
Interim Senior HR Systems and Data Analyst Your new company You will be joining a leading organisation with a strong commitment to digital transformation within HR. Based at their Hertfordshire head office, this company is focused on creating a more data-driven and digitally enabled HR function. They are known for fostering innovation, inclusivity, and continuous improvement across their teams. Your new role As a Senior HR Systems Specialist, you will act as a superuser and subject-matter expert for the organisation's HR systems. Reporting to the Head of HR Digitalisation and Analytics, your role will focus on: Ensuring seamless operation and integration of HR systems (including iTrent and Business Objects) Collaborating with the Analytics team to maintain high data integrity and deliver accurate reporting Leading automation initiatives to enhance employee experience, efficiency, and accuracy Supporting system upgrades, user acceptance testing, and deployment Partnering with IT and HR teams to identify and implement system improvements Contributing to key HR processes such as salary and bonus reviews, TUPE, and SEOP What you'll need to succeed To thrive in this role, you'll bring: Advanced MS Office skills, particularly in Excel (e.g., V-Lookups, Pivot Tables) Proven experience with HR systems, ideally iTrent and Business Objects Strong communication and interpersonal skills High attention to detail and the ability to manage multiple priorities under pressure Experience working in project environments and cross-functional teams A proactive mindset with a passion for innovation and continuous improvement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 01, 2025
Contractor
Interim Senior HR Systems and Data Analyst Your new company You will be joining a leading organisation with a strong commitment to digital transformation within HR. Based at their Hertfordshire head office, this company is focused on creating a more data-driven and digitally enabled HR function. They are known for fostering innovation, inclusivity, and continuous improvement across their teams. Your new role As a Senior HR Systems Specialist, you will act as a superuser and subject-matter expert for the organisation's HR systems. Reporting to the Head of HR Digitalisation and Analytics, your role will focus on: Ensuring seamless operation and integration of HR systems (including iTrent and Business Objects) Collaborating with the Analytics team to maintain high data integrity and deliver accurate reporting Leading automation initiatives to enhance employee experience, efficiency, and accuracy Supporting system upgrades, user acceptance testing, and deployment Partnering with IT and HR teams to identify and implement system improvements Contributing to key HR processes such as salary and bonus reviews, TUPE, and SEOP What you'll need to succeed To thrive in this role, you'll bring: Advanced MS Office skills, particularly in Excel (e.g., V-Lookups, Pivot Tables) Proven experience with HR systems, ideally iTrent and Business Objects Strong communication and interpersonal skills High attention to detail and the ability to manage multiple priorities under pressure Experience working in project environments and cross-functional teams A proactive mindset with a passion for innovation and continuous improvement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Because we strive to put people first. What You'll Get The world is changing and it's important we support our colleagues. People are at the heart of what we do at Primark so it's essential we provide the right environment for you to perform at your best. That's why we offer benefits that put you first. Some of our benefits are: 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Flexible Working, the opportunity for an early Friday finish, and a subsidised cafeteria. Primark Perks - Discounts with some local partner businesses to our offices About the role Our Digital teams are right at the heart of what we do. Surrounded by some of the best Digital Specialists in the industry, you'll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team. As a Data Intelligence analyst, you will play a key role to develop our analytics capabilities in our new Digital Analytics Centre of Excellence. You would join a growing team that will operate our 16 markets! You will be guiding our Digital and DigiTech teams to understand customer pain-points and identify the biggest opportunities. This analyst will transform digital data into meaningful reports and deep dive investigations and work across all product squads. These actionable insights will be presented to senior stakeholders, external agencies, and will drive business decisions. Reporting to the Digital Analytics Manager, this role would be ideal for someone who worked in a retail e-commerce environment, with experience working on digital measurement and reporting tools. This person will be expected to communicate at all levels, as well as having strong analytical skills What You Will Do You will be joining a fast paced, commercial environment, with the opportunity to collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day: Collect, clean, and analyse large datasets from multiple sources (digital marketing & measurement platforms, sales systems, CRM, etc.) to generate actionable intelligence Develop and maintain interactive dashboards and performance reports using data visualization tools to support key decision-making processes. Identify trends & patterns with operational data to inform business strategy. Partner with stakeholders across Digital Teams and Product Owners to define key metrics, uncover insights, and deliver recommendations with digital analysts Have a strong voice in providing the immediate team direction on areas of focus using large datasets, dashboards for analysts to conduct cross-functional deep-dive analyses to understand the root causes of performance issues and uncover new growth opportunities. Proactively ensure our teams are always receiving the most relevant data and insights to inform stakeholders and support the business decision-making. Ensure data quality and governance protocols are followed and contribute to continuous improvement of data processes and standards. Take ownership and lead the Data Champions Programme, building and supporting a network of team members across Digital and Digitech. This initiative upskills participants in analytical capabilities, enabling them to become the primary point of contact for analytics within their respective teams. The programme plays a key role in embedding a data-driven culture across Digital and Digitech. Liaise with appointed external agencies supporting digital analytics. What You Will Bring 4+ years' experience in a data analyst, BI analyst, or data intelligence role with a strong understanding of commercial operations in ecommerce, preferably in retail Proficiency in business intelligence and data visualization platforms (e.g. Tableau, Power BI, Looker Studio, Alteryx). Strong experience in data analysis tools and languages (e.g. SQL, Python, R), and experience working with large datasets. Excellent analytical and problem-solving skills with large datasets, with a sharp attention to detail and ability to simplify complex data into clear reports and dashboards to deliver actionable insights. Confident communicator with the ability to present insights and influence decisions across senior leadership and cross-functional teams. Proven ability to manage multiple projects simultaneously with several stakeholders and deliver high-quality outputs under deadlines. Strong business acumen and ability to connect data to commercial outcomes. Strong experience with data warehousing and cloud platforms (e.g. Azure, BigQuery, Teradata) required About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss
Aug 01, 2025
Full time
Because we strive to put people first. What You'll Get The world is changing and it's important we support our colleagues. People are at the heart of what we do at Primark so it's essential we provide the right environment for you to perform at your best. That's why we offer benefits that put you first. Some of our benefits are: 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Flexible Working, the opportunity for an early Friday finish, and a subsidised cafeteria. Primark Perks - Discounts with some local partner businesses to our offices About the role Our Digital teams are right at the heart of what we do. Surrounded by some of the best Digital Specialists in the industry, you'll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team. As a Data Intelligence analyst, you will play a key role to develop our analytics capabilities in our new Digital Analytics Centre of Excellence. You would join a growing team that will operate our 16 markets! You will be guiding our Digital and DigiTech teams to understand customer pain-points and identify the biggest opportunities. This analyst will transform digital data into meaningful reports and deep dive investigations and work across all product squads. These actionable insights will be presented to senior stakeholders, external agencies, and will drive business decisions. Reporting to the Digital Analytics Manager, this role would be ideal for someone who worked in a retail e-commerce environment, with experience working on digital measurement and reporting tools. This person will be expected to communicate at all levels, as well as having strong analytical skills What You Will Do You will be joining a fast paced, commercial environment, with the opportunity to collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day: Collect, clean, and analyse large datasets from multiple sources (digital marketing & measurement platforms, sales systems, CRM, etc.) to generate actionable intelligence Develop and maintain interactive dashboards and performance reports using data visualization tools to support key decision-making processes. Identify trends & patterns with operational data to inform business strategy. Partner with stakeholders across Digital Teams and Product Owners to define key metrics, uncover insights, and deliver recommendations with digital analysts Have a strong voice in providing the immediate team direction on areas of focus using large datasets, dashboards for analysts to conduct cross-functional deep-dive analyses to understand the root causes of performance issues and uncover new growth opportunities. Proactively ensure our teams are always receiving the most relevant data and insights to inform stakeholders and support the business decision-making. Ensure data quality and governance protocols are followed and contribute to continuous improvement of data processes and standards. Take ownership and lead the Data Champions Programme, building and supporting a network of team members across Digital and Digitech. This initiative upskills participants in analytical capabilities, enabling them to become the primary point of contact for analytics within their respective teams. The programme plays a key role in embedding a data-driven culture across Digital and Digitech. Liaise with appointed external agencies supporting digital analytics. What You Will Bring 4+ years' experience in a data analyst, BI analyst, or data intelligence role with a strong understanding of commercial operations in ecommerce, preferably in retail Proficiency in business intelligence and data visualization platforms (e.g. Tableau, Power BI, Looker Studio, Alteryx). Strong experience in data analysis tools and languages (e.g. SQL, Python, R), and experience working with large datasets. Excellent analytical and problem-solving skills with large datasets, with a sharp attention to detail and ability to simplify complex data into clear reports and dashboards to deliver actionable insights. Confident communicator with the ability to present insights and influence decisions across senior leadership and cross-functional teams. Proven ability to manage multiple projects simultaneously with several stakeholders and deliver high-quality outputs under deadlines. Strong business acumen and ability to connect data to commercial outcomes. Strong experience with data warehousing and cloud platforms (e.g. Azure, BigQuery, Teradata) required About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss
Location (UK): Office Hybrid - London Hours: Full-time, 35 hours per week Benefits: Read more about the excellent benefits we offer on our profile page Travel: Occasional travel to Versus Arthritis offices (London, Chesterfield, Cardiff, Belfast, Glasgow) Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. As Health Intelligence Analyst you will be working as part of our highly respected health intelligence team, playing a key part in ensuring we use data and insights to understand and advocate for the needs and experiences of people living with arthritis and MSK conditions. The postholder will undertake data analysis, data visualisation, and produce reports to develop and administer systems and processes that aid effective data intelligence gathering. They will also deliver projects and support a forward plan for arthritis and musculoskeletal health intelligence; contribute and work effectively within a dynamic team; and support, nurture and grow relationships with external and internal partners to further Versus Arthritis data leadership role in the musculoskeletal (MSK) sector. About the role Lead on establishing and maintaining a single source of the truth on arthritis and musculoskeletal statistics and data within the charity and beyond. This includes our annual State of MSK Health statistics report and other statistics publications. Support on the development and delivery of a pipeline of insightful MSK and health data analysis and quantitative research, to better understand the UK population with arthritis and MSK conditions and to inform the direction of Versus Arthritis ambitions, strategy, policy and services work. Work with others, particularly colleagues in UK Advocacy and Health Intelligence, to influence improved quality, extent and use of musculoskeletal health data by statutory bodies across the four UK nations, including Office for Health Improvement and Disparities (OHID), National Health Service (NHS), Department of Health and Social Care (DHSC), nationally and locally to improve musculoskeletal health nationally. Manage and maintain our health intelligence website, intranet and Sharepoint pages and data enquiries inbox, ensuring they are up to date, reflect the latest developments of the health intelligence function in the charity and that queries are answered on time. About you If your knowledge, skills and experience include the following then we d love to hear from you: Demonstrate sound knowledge of epidemiological research methods including experience of using multiple sets of health-related data and information systems, and large-scale data sets for policy, quality improvement or research purposes. Ability to interpret, present and communicate complex data in accessible lay terms, including producing data-rich reports for a range of technical and generalist audiences. Ability to analyse complex issues where material is conflicting and drawn from multiple sources. Strong experience of using NHS and other national health-based datasets, and a good understanding of UK health and social care systems. Experience using data to produce infographics or data visualisation. As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability. Benefits Your excellent benefits include: Flexible hours, environments and working practices to promote a healthy work/life balance. Health and wellbeing support including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries). Simplyhealth cash plan. Supportive and inclusive culture, with a wide range of employee networks and support groups available to join. Learning and personal development opportunities. Competitive annual leave, with the option to buy/sell up to five days per year. Generous pension plan, with employer contribution of up to 10%. Life Assurance plan (4 x salary).
Aug 01, 2025
Full time
Location (UK): Office Hybrid - London Hours: Full-time, 35 hours per week Benefits: Read more about the excellent benefits we offer on our profile page Travel: Occasional travel to Versus Arthritis offices (London, Chesterfield, Cardiff, Belfast, Glasgow) Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. As Health Intelligence Analyst you will be working as part of our highly respected health intelligence team, playing a key part in ensuring we use data and insights to understand and advocate for the needs and experiences of people living with arthritis and MSK conditions. The postholder will undertake data analysis, data visualisation, and produce reports to develop and administer systems and processes that aid effective data intelligence gathering. They will also deliver projects and support a forward plan for arthritis and musculoskeletal health intelligence; contribute and work effectively within a dynamic team; and support, nurture and grow relationships with external and internal partners to further Versus Arthritis data leadership role in the musculoskeletal (MSK) sector. About the role Lead on establishing and maintaining a single source of the truth on arthritis and musculoskeletal statistics and data within the charity and beyond. This includes our annual State of MSK Health statistics report and other statistics publications. Support on the development and delivery of a pipeline of insightful MSK and health data analysis and quantitative research, to better understand the UK population with arthritis and MSK conditions and to inform the direction of Versus Arthritis ambitions, strategy, policy and services work. Work with others, particularly colleagues in UK Advocacy and Health Intelligence, to influence improved quality, extent and use of musculoskeletal health data by statutory bodies across the four UK nations, including Office for Health Improvement and Disparities (OHID), National Health Service (NHS), Department of Health and Social Care (DHSC), nationally and locally to improve musculoskeletal health nationally. Manage and maintain our health intelligence website, intranet and Sharepoint pages and data enquiries inbox, ensuring they are up to date, reflect the latest developments of the health intelligence function in the charity and that queries are answered on time. About you If your knowledge, skills and experience include the following then we d love to hear from you: Demonstrate sound knowledge of epidemiological research methods including experience of using multiple sets of health-related data and information systems, and large-scale data sets for policy, quality improvement or research purposes. Ability to interpret, present and communicate complex data in accessible lay terms, including producing data-rich reports for a range of technical and generalist audiences. Ability to analyse complex issues where material is conflicting and drawn from multiple sources. Strong experience of using NHS and other national health-based datasets, and a good understanding of UK health and social care systems. Experience using data to produce infographics or data visualisation. As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability. Benefits Your excellent benefits include: Flexible hours, environments and working practices to promote a healthy work/life balance. Health and wellbeing support including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries). Simplyhealth cash plan. Supportive and inclusive culture, with a wide range of employee networks and support groups available to join. Learning and personal development opportunities. Competitive annual leave, with the option to buy/sell up to five days per year. Generous pension plan, with employer contribution of up to 10%. Life Assurance plan (4 x salary).
Job Description 'Sysco International' is part of the wider Sysco family and due to our journey through a significant period of transformation and growth we now have an exciting new opportunity for 'Finance Compliance Analyst' to join the International Financial Reporting team on a full time, permanent basis. Reporting to the Finance Compliance Manager, this role is responsible for ensuring that appropriate financial controls, policies and processes are implemented and maintained across the International businesses, in 7 countries. You'll support in assessing processes and controls making recommendations on best practice, suggesting enhancements and supporting with the implementation of any necessary improvements/changes, helping to define their procedures and improve their controls. You can expect to partner with finance teams to ensure any SAAS findings are remediated and ensure balance sheet accuracy across multiple legal entities. A key role that will help identify opportunities for alignment of process to Sysco Finance Manual, whilst preparing for quarterly Process & Control meetings. This is a hybrid working opportunity, there will be a requirement to work at the Brakes office located in Ashford, Kent once per week for team collaboration, so the successful candidate must be in a commutable distance and be flexible with occasional travel. Key Responsibilities and accountabilities: Define and manage the process to collect and consolidate supplementary data across the European/Int'l markets for the purpose of monitoring alignment to Sysco's policies and aid monthly submissions. Lead the monthly International balance sheet review process and prepare and present documentation at quarterly policy and controls meetings to senior leadership (country CFOs, FDs). Review & understand local balance sheet processes, controls and reconciliations, investigate variances and support in recommending improvements. Support the Finance Manager to drive policy alignment across international businesses by enhancing, improving and reinforcing compliance with Sysco policies, SOX, FAMM, DOA etc. Business partner with all International finance teams to ensure the SAAS 23 minimum controls are implemented and operating effectively. Provide advice, support and recommendations where required. Track and monitor internal and external audit recommendations by market and support where necessary to ensure that identified actions are remediated. Support business/technology transformation by providing guidance on accounting policies to ensure alignment across Europe and to Sysco's Finance Manual. Ensure that automated controls are being implemented in new tools and that they are compliant with the minimum controls where applicable. Support local teams with documentation and improvements on the journey to SOX readiness. Support M&A and the onboarding of new businesses to Sysco's processes and controls. Support the Finance Manager - Financial Compliance - Int'l with ad-hoc projects. Support Sysco Corporate and local finance teams in relation to the implementation of new Sustainability reporting requirements, including EU CSRD To be successful: Are you ready to take your first step into industry and have experience working in financial controls? We're looking for an individual who is recently ACA / ACCA qualified with experience working in external or internal audit as well as a strong understanding of financial controls. This role requires strong Excel skills with experience in using accounting and consolidation systems with a high level of attention to detail including accuracy and thoroughness to avoid errors in financial information. An understanding of IFRS, USGAAP and SOX would also be beneficial. Exceptional planning, organisation and prioritisation skills with a proven ability to work under pressure and meet tight deadlines in a fast-paced environment is essential. What's in it for you: A competitive salary Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence. Flexible Time Off: 25 days annual leave + bank holidays & Hybrid working contract Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family. Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term. Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones. Exclusive Discounts: Enjoy access to Sysco Perks, where you'll find discounts on everything from gym memberships to your weekly grocery shop. Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices. Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance. Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family.
Aug 01, 2025
Full time
Job Description 'Sysco International' is part of the wider Sysco family and due to our journey through a significant period of transformation and growth we now have an exciting new opportunity for 'Finance Compliance Analyst' to join the International Financial Reporting team on a full time, permanent basis. Reporting to the Finance Compliance Manager, this role is responsible for ensuring that appropriate financial controls, policies and processes are implemented and maintained across the International businesses, in 7 countries. You'll support in assessing processes and controls making recommendations on best practice, suggesting enhancements and supporting with the implementation of any necessary improvements/changes, helping to define their procedures and improve their controls. You can expect to partner with finance teams to ensure any SAAS findings are remediated and ensure balance sheet accuracy across multiple legal entities. A key role that will help identify opportunities for alignment of process to Sysco Finance Manual, whilst preparing for quarterly Process & Control meetings. This is a hybrid working opportunity, there will be a requirement to work at the Brakes office located in Ashford, Kent once per week for team collaboration, so the successful candidate must be in a commutable distance and be flexible with occasional travel. Key Responsibilities and accountabilities: Define and manage the process to collect and consolidate supplementary data across the European/Int'l markets for the purpose of monitoring alignment to Sysco's policies and aid monthly submissions. Lead the monthly International balance sheet review process and prepare and present documentation at quarterly policy and controls meetings to senior leadership (country CFOs, FDs). Review & understand local balance sheet processes, controls and reconciliations, investigate variances and support in recommending improvements. Support the Finance Manager to drive policy alignment across international businesses by enhancing, improving and reinforcing compliance with Sysco policies, SOX, FAMM, DOA etc. Business partner with all International finance teams to ensure the SAAS 23 minimum controls are implemented and operating effectively. Provide advice, support and recommendations where required. Track and monitor internal and external audit recommendations by market and support where necessary to ensure that identified actions are remediated. Support business/technology transformation by providing guidance on accounting policies to ensure alignment across Europe and to Sysco's Finance Manual. Ensure that automated controls are being implemented in new tools and that they are compliant with the minimum controls where applicable. Support local teams with documentation and improvements on the journey to SOX readiness. Support M&A and the onboarding of new businesses to Sysco's processes and controls. Support the Finance Manager - Financial Compliance - Int'l with ad-hoc projects. Support Sysco Corporate and local finance teams in relation to the implementation of new Sustainability reporting requirements, including EU CSRD To be successful: Are you ready to take your first step into industry and have experience working in financial controls? We're looking for an individual who is recently ACA / ACCA qualified with experience working in external or internal audit as well as a strong understanding of financial controls. This role requires strong Excel skills with experience in using accounting and consolidation systems with a high level of attention to detail including accuracy and thoroughness to avoid errors in financial information. An understanding of IFRS, USGAAP and SOX would also be beneficial. Exceptional planning, organisation and prioritisation skills with a proven ability to work under pressure and meet tight deadlines in a fast-paced environment is essential. What's in it for you: A competitive salary Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence. Flexible Time Off: 25 days annual leave + bank holidays & Hybrid working contract Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family. Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term. Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones. Exclusive Discounts: Enjoy access to Sysco Perks, where you'll find discounts on everything from gym memberships to your weekly grocery shop. Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices. Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance. Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family.
