33 jobs found

Lead Dietetic Administrator The closing date is 14 January 2026 This post is fixed term/secondment for 15 months ending 31st March 2027 due to funding. If you are interested applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. The opportunity has arisen for an enthusiastic, flexible to the needs of the service and self-motivated person who enjoys a challenge to join our friendly team of admin & clerical (A&C) staff, dietitians and dietetic support workers within the Dietetic Department. We have a part time post of 18.75 hours per week available. The post holder(s) will be based in Keir Hardie University Health Park but will be willing to travel and provide admin and clerical cover across the other health board sites. You will support the Office Manager with the supervision of the band 2 Dietetic Clerical Assistants based across the whole health board and provide administrative support to our clinical and management teams. Welsh Skills Desirable: This post is advertised as Welsh Desirable at Level 3 Speaking/Listening (or 'B1' Level if you've learnt Welsh as an adult). This doesn't mean you have to be fluent or able to write long reports in Welsh; it just means being able to hold simple conversations with patients. Have a look at the 'Croeso Candidate!' guide attached below for more information. Main duties of the job The post holder will assist with the smooth running of our departmental outpatient clinic and group education appointment system as part of our department wide administration and clerical services. The successful candidate must be a team player and be able to demonstrate excellent communication and interpersonal skills to effectively manage the workload. You should possess exceptional computer skills as well as a sound knowledge of clinical information systems such as Welsh PAS. You should be able to work autonomously as well as within departmental guidelines. Our supportive department actively encourages staff development, providing the successful applicant with a wide variety of development opportunities. About us Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life. Our CTM 2030 Strategy Our Health, Our Future focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: • We listen, learn, and improve • We treat everyone with respect • We work together as one team CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes. Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications and/or Knowledge Knowledge of secretarial or administrative procedures and systems Experience and training to Vocational Level 3 or equivalency. Experience Experience of using Microsoft Office packages. Experience of organisation and monitoring of administrative systems. Experience of working in a hospital environment. Experience of effective team working. Experience of supervising others. Experience of working in a dietetic team. Use of Oracle for ordering and receipting Aptitude and Abilities Skills Articulate with excellent verbal and written communication skills. Able to deal with distressed patients/relatives. Able to develop, organise and accurately maintain effective administration systems. Able to manage and prioritise own and other's workload and use own initiative. Confident and competent in using IT systems. Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role. Personal Qualities Display excellent team working and leadership qualities Is able to remain calm under pressure and offer a flexible approach to working Able to travel around all CTMUHB sites in a timely manner Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cwm Taf Morgannwg University Health Board £25,313 to £26,999 a year per annum pro rata

Administrator-Theatres Stores and Equipment NHS AfC: Band 3 Main area Theatres Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job ref 792-A Site Lister Hospital Town Stevenage Salary £24,937 - £26,598 per annum Salary period Yearly Closing 22/01/:59 Here at East and North Hertfordshire Teaching NHS Trust Our mission is: Providing high-quality, compassionate care for our communities Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are: Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together. Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas. Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose. Job overview We are recruiting for a Administrator-Theatres Stores and Equipment who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The post holder will assist with the receipt, order and distribution of equipment within East and North Hertfordshire NHS Trust and support the Equipment and Stores Service Coordinator, Service Manager, EBME staff and Nurses with ordering new equipment, maintaining existing equipment and contracts and improving the equipment compliance. The Administrator will be accountable for Theatre equipment and stock inventory, ensuring equipment is compliant, consistently maintained and serviced. Stock levels are to be checked and maintained. As part of the Theatres delivery programme, this may be extended to other areas such as EBME, HSSD, Estates and across other departments. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The post holder will check daily and ensure that any broken or out of service equipment is taken to EBME and/or reported to the supplier. Bringing replacement equipment to the department from EBME where appropriate. Order, receive and process internal requisitions via the Trust's online computerised system for all Theatre equipment, service contacts and stores items (excluding drugs) in a cost effective and timely manner and in line with Trust procedures. Monitor, report and update the asset register for Theatre equipment for the basic inventory program. Ensure all equipment and service contracts are in date, equipment is stored correctly, and any out of date equipment/contracts are reported and dealt with accordingly. Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford We have ambitious plans to become an outstanding, patient led Trust where dedicated staff provide high quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person specification Previous Experience Ability to work closely with all grades of staff Adaptability, ability to prioritise work Experience in a comparable purchasing/logistics/retail environment or admin experience Previous experience in healthcare setting Skills Ability to communicate in a variety of settings with patients & staff of varying levels of understanding Self motivated Ability to be Flexible and work as part of a wider team IT skills to include spreadsheets and databases Analytical skills Qualifications GCSE Grades A C or equivalent in English and Maths Able to Demonstrate moving and handling techniques Computer literacy to RSA level 2 or above When you apply Please note we do not offer visa sponsorship for roles unless clearly stated in our adverts. This means even if you have the right to work currently but will require a new sponsorship to work for our Trust your application will not be considered. Vacancies may close earlier than the advertised closing date where a high volume of applications are received. We therefore encourage you to submit your application as soon as possible to avoid missing out on the opportunity to join the Trust or develop your career with us. While we recognise that AI can support in drafting an application, you are encouraged to clearly demonstrate your personal skills, experience and behaviours that align with the role, and this is usually best done in your own words. We reserve the right to review all applications for the use of AI tools and where this is inconsistent with our values and standards of behaviour your application may be rejected. All correspondence relating to vacancies will be via the e mail address you have provided on your application form. Some servers automatically send e mails to your junk mail so please check as well as your inbox. Secondments/Fixed term Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re apply and can be slotted into the role on a permanent basis if appropriate. If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments. Committed to our Community East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under represented in various parts of our workforce. We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working. We are proud to be a Disability Confident employer and achieved our status in 2019. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing . We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust. We are committed to being a carer friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognising diverse challenges and creating a supportive environment where carers feel valued. King's Trust Support If you're aged between 16 and 30 years old, you can get FREE employability support from The King's Trust. The King's Trust will help build your CV and cover letter, offer advice and top tips for future interviews and support you with research about working in the NHS. Please contact Enquiries.H& for support. . click apply for full job details

Growth Administrator (on-site) / 40 hours per week / OneMedical Group, Leeds Join us on a mission to deliver healthcare differently!Are you highly organised, proactive, and excited by the idea of supporting meaningful projects that positively impact communities across the UK? Do you enjoy research, coordinating projects, and being the person who brings structure, clarity, and creativity to a busy team?If so, wed love you to join our Growth Team at OneMedical Group. Main duties of the job As our Growth Administrator, you'll play a key role in helping us secure new opportunities and retain valued services. You'll provide essential administrative, research, and coordination support that keeps our Growth function running smoothly day-to-day. You'll be involved in every stage of the bid process sourcing opportunities, coordinating responses, developing content, and supporting high-quality submissions that reflect the best of who we are. Your work will directly contribute to the development of innovative, community-focused healthcare solutions. Interview dates: First-stage interviews will be held virtually on 19th December 2025 and will last approximately 30 minutes.Candidates who are successful at this stage will be invited to attend a second, in-person interview, which will last approximately 1 hour. The date for the second interview will be communicated following completion of the first-stage interviews. Note: Right to work in the UK: Please note that we are unable to offer visa sponsorship for this position. Applicants must therefore already have the right to live and work in the UK at the time of application. Location: This role will require working from our base office at Bank Top Support Centre, Black Hill Rd, Leeds LS21 1PY.Please note that there is no public transport to our head office where this role would be based, so own transport would be required. About us At OneMedical Group, we believe there's a better way to care for communities.Founded in 2004 as a family-run organisation, our purpose is powerful: to provide a healthier future for all. Guided by our core values; People First, Working Together and a Healthier Future, we are committed to delivering healthcare differently, with compassion, innovation, and a deep-rooted dedication to reducing health inequalities. We have two different arms within our organisation OneMedical Property (Healthcare Property Developer) and OneMedicare (NHS Care Delivery), with all teams united by our shared purpose and collaborative spirit. We value the diversity of skills and perspectives within our organisation, knowing that its through learning from one another and working together that we can truly make a difference. We are committed to NHS principles and we are focused on services that individuals and communities trust to help them live healthier lives, improve their quality of life and achieve better health outcomes. Job responsibilities Your responsibilities will include: Sourcing Opportunities Monitor and track new opportunities via multiple portals. End-to-End Bid Coordination Facilitate bid meetings, collate responses, track progress, and lead submissions. Research & Analysis Conduct research into strategy, specifications, and market intelligence. Content Development Manage clear, concise, persuasive content using bid information, research, and subject matter expertise; work with AI tools to support high-quality bid writing. Document Preparation Manage compliant tenders, proposals, and supporting materials aligned with OneMedical Groups values and objectives. Editing & Proofreading Review and refine content for structure and consistency; ensure win themes are embedded; produce case studies for use in responses. Collaboration Work closely with internal teams and external partners to gather information and produce compelling bids. Data & Reporting Collate, analyse and present business reports, such as, opportunity pipeline, governance, and monthly reports for Growth team, Directors and Subject Matter Experts across the business, as well as handling ad hoc information and data analysis requests for both internal and external customers. If youre excited by the idea of contributing to impactful healthcare services and enjoy producing high-quality written work, wed love to hear from you. Why join OneMedical Group? The chance to be part of a supportive, forward-thinking team Opportunities to work on meaningful, varied projects The ability to shape impactful service proposals that improve patient outcomes A culture that values collaboration, innovation, and continuous improvement Why join us? What we offer 33 days annual leave (inc. Bank holidays), which rises with length of Service Extra day of leave per year for work anniversary Enhanced Maternity, Maternity Support (Paternity), Adoption pay Continued personal and professional development Participation in OMGs refer a friend scheme Employee Assistance Program run by awarding winning Health Assured Eye care scheme free eye test plus a contribution towards glasses Cycle to work scheme Access to NHS Discounts Working in a vibrant, countryside location; a place not just to build your career, but make great friends and have a great experience along the way Company pension OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: Person Specification Experience Experience in bid coordination or familiarity with tender processes Skills and Knowledge Excellent planning and organisational skills Strong data analysis and reporting capabilities Confident communicator at all levels Exceptional attention to detail Able to prioritise multiple tasks and meet tight deadlines Positive attitude to learning and problem solving Strong team player, able to collaborate across functions Comfortable working flexibly during busy periods Willing to support administrative tasks at all levels Proficient in Microsoft Office (Word, PowerPoint, Excel) Understanding of healthcare or public sector bidding Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

As a People & Culture Administrator, you'll be part of our People & Culture shared services team, responsible for the day-to-day coordination of key HR activities. This role focuses on the administration of our systems, onboarding activities and reward and recognition initiatives, providing a proactive service led delivery to enhance our people experience and ensure that all policies, processes and tasks are concluded efficiently and accurately. This role is full time, fixed term for 12 months and forms part of our wider People & Culture team. It is based in our Head Office in Edinburgh, with the opportunity of hybrid working. Role Overview The main responsibilities of the People & Culture Administrator are: Ensure the effective and on time administration and processing of "in-life" contractual, payroll and administrative changes through our HR & Payroll system, SharePoint and ATS, so that our systems remain accurate and up to date in line with GDPR and data retention rules. Provide first line advice on policy and process matters across the HR function. Work closely with the People Advisor and the wider People & Culture team to provide an effective and proactive service in support of employee relations activity such as drafting and sending letters for key ER activities, updating trackers, creating case files and supporting the business partners to provide a timely and efficient service to our stakeholders. Support the proactive management of health and wellbeing, working with the People Advisor to draft and request Occupational Health or GP support, ensuring that reports are provided, and providing data and prompts to managers and raising cases and concerns with business partners as needed. You'll play a key role in supporting the Head of People Journey and Senior People Business Partner in identifying ways to develop and implement change initiatives through technology enhancements and process optimisation. Other responsibilities include: create and send all onboarding material to new starts such as contracts, background checks and reference requests; constant review of all data to ensure that the data we house is accurate and conforms to all required legislative standards; coordinate the timely delivery of relative HR risk assessments; and managing the HR inbox. About you The following range of characteristics and competencies are required/sought: Experience of working within an HR/people and culture team providing administrative support across a range of people disciplines. It is essential to have experience in at least one P&C specialism, although experience across multiple specialisms is highly desirable. Experience of working in a fast paced, agile environment, balancing a varied and high volume workload. Numerate with strong problem solving skills and a proactive approach. Organisational skills with great attention to detail and an outstanding service delivery mindset. Excellent verbal and written communication skills with the ability to modify communication style to meet the needs of multiple stakeholders. Proficient in various IT systems including Excel, PowerPoint, Word, Outlook and HRIS, with a positive approach to using systems and technology. Understanding of HR issues including employee relations and employment legislation. Why join Apex Hotels? We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. You'll work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: 30 days holiday Training and development from day one Employee events and celebrations Inhouse company interactive employee communication APP Entry to our state of the art gym and pools Access to an external Employee Assistance Programme Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date. £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive: Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family. Involvement in our employee recognition schemes Long service recognition Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two 50% discount in our restaurantsCycle to Work Scheme Discounted room rates for employees, friends, and family Spa treatments and product discounts Life Assurance cover Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.

Central Support Administrator Location - Winchester (office based, 09:30 - 17:30 (35 hours per week Salary - £24,800 per annum plus benefits (for more information on benefits see below) LCP is an award-winning actuarial and analytics consultancy providing market leading capabilities and advice across pensions and financial services, energy, health, and analytics. We use powerful analytics fused with human expertise to shape a more positive future. We have an exciting opportunity to join our on site central support team, providing comprehensive administrative support for our Pensions Administration department from our Winchester office. What will you be doing? Opening and scanning of post each day; scanning it to the workflow system and distributing to team members in a timely fashion Updating and reconciling postal logs (with both physical and electronic post received each day) Retrieving archive files on a daily basis and then scanning the required case history to the workflow system. Performing quality checks of the scan in a timely manner Provide regular support in the scanning of documentation in line with the departmental paperless policy Support the departments daily printing needs with individual cases, taking responsibility for the quality and adhering to internal service level agreements Support with bulk print and mailout exercises in accordance with internal deadlines. Take responsibility for the planning and organisation as well as the reconciliation with all exercises Monitoring of the team's mailbox, including the allocation of work to the workflow system Updating the Portal post log with any submissions received to the mailbox Monitoring our Pension Enquiries box, forwarding on the emails to the relevant teams Assisting the Pensions Administration department in the production or amendment of written or visual material (such as letters, trustee meeting packs, reports, memos and presentations) to LCP's quality standards using in house templates and adhering to house style rules Updating of member records on the Pension Administration system and Member Portal. Creating correspondence with agreed member updates such as change of address, surnames, title, forenames, date of birth, date of marriage and expression of wishes in line with service level agreements Administration and ownership of ad hoc tasks such as certificate returns, member Identification forms, banking and member satisfaction in accordance with service level agreements Answering client helplines where you will be required to perform security checks prior to assisting with queries or taking change of details by telephone in connection with an individual case Support ad hoc requests from the client administration teams such as the booking of internal meetings, including the arrangement of invites, room and ordering of lunches. Issue and update of calendar invites and make travel arrangements Processing of any unidentified post, returned post and reporting appropriately in accordance with GDPR Update and inform the team leader and others on the current state of all work in progress and outstanding work What skills, qualities and experience are we looking for? You'll need to be well organised and with at least 4 5 year of administration experience The ability to work using your own initiative as well as part of a team Good experience with Microsoft packages such as Excel You'll thrive on working to tight deadlines and delivering excellent customer service in accordance with either internal or client service level agreements You are conscientious, reliable, efficient and have a willingness to learn and help Accuracy, attention to detail and flexibility are attributes you will have in abundance What's in it for you? Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a multi award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: Hybrid working (see top of the advert for details) Professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family: Life assurance Income protection Enhanced maternity/paternity/adoption and shared parental leave For your health: 26 days annual leave (pro rata for part time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday Private medical insurance Discounted gym memberships, critical illness and dental insurance through our flexible benefits Eye care vouchers Cycle to work scheme Digital GP services For your wealth: Competitive pension scheme Discretionary bonus scheme High street discounts Season ticket loans For others: Volunteering opportunities For the environment: Electric vehicle salary sacrifice scheme (qualifying period applies) And much more! We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre interview site visits, interview structure or questions, or asking us about building accessibility. Whatever it may be, please get in touch via our dedicated email address to discuss how we can support you with your application. Recruitment agencies LCP operates a Preferred Supplier List (PSL) for recruitment agencies which is reviewed annually. We do not accept unsolicited CVs from agencies who are not part of our current PSL. LCP only pay agency fees where we have a signed agreement in place, and the agency has been instructed by a member of our recruitment team to supply CVs via the Applicant Tracking System (ATS) for a legitimate, open vacancy. If this process is not adhered to, LCP reserve the right to contact these candidates directly and have discussions with them without paying any agency fees. We do not pay agency fees when speculative and unsolicited CVs are submitted to any employee or Partner at LCP.

Responsibilities Responsible for providing administrative and clerical services in order to ensure effective and efficient administrative operations within the home, including operational support with clinical tasks and monitoring. Acting as administrative support to the Home Manager and Deputy Manager, including (but not exclusively); Maintaining the office environment to a high standard of cleanliness, organisation and professionalism. Being the first point of contact for the home in a friendly, helpful and professional manner. Screening telephone calls, enquiries and requests and handling them within the limit of the role or redirecting to the necessary person. Monitoring the home's email address and any incoming e-mail, faxes and post, redirecting as required. Forwarding any relevant correspondence to the central office, other homes or external agencies in a timely manner. Maintaining the home diary and calendar. Arranging meetings such as care reviews, welcoming meeting participants and facilitating the meeting e.g. refreshments and resources. Liaising with the Relationships & Development team regarding upcoming reviews and / or plans for reviews. Typing any company documents under the instruction of the manager or deputy manager such as transition notes/meeting minutes /residents information /care plans/risk assessments/ hospital passports/missing persons/investigation notes/DoLs renewals/timeline of events/return to works/creating new documents. Managing records within the office including filing, archiving and confidential waste, keeping resident and staff records up to date. Maintaining the 'Circle of Support' contact details for families and professionals within Care Vision system and ensuring any changes are circulated to the central office team as required. Supporting the management and senior team to undertake a daily check of petty cash and resident monies and ensuring sufficient levels are maintained. Maintaining levels of stationery and ordering supplies for the home as required within the organisations purchase request system. Circulating information as requested by the homes management or senior team, as well as any requests from the central office. Communicating with parents - Emailing on a regular basis and sending pictures of activities in line with relevant data protection requirements. Updating and monitoring the Care Vision care recording system, i.e. alerts, care planning and documents, under the direction of the manager or deputy manager. Working with the rota planning and employee management system (Access) to support the manager in implementing rota's, checking the rota system to ensure the home has adequate staffing in advance and helping other homes to cover their staffing needs. Arranging staff cover as directed during sickness, within the staff team, but also casual workers. Reconciling and collating information ready for the wages via the Access rota system. Generating reports and processing information from the care management system or employee management system to provide to the manager or deputy as requested. Supporting the management and senior team in taking advantage of local activities and events. Supporting in the requesting of maintenance via the digital maintenance request system (MaintainX) and monitoring updates / comments. Supporting the home manager and deputy manager in planning for and participating in regular quality assurance reviews, including having oversight of the on-going improvement plan. Supporting the home manager, deputy manager and compliance department in ensuring relevant quality assurance checks are carried out and action communicated where relevant. Keeping the home up to date with various health and safety checks such as monitoring expiry date and booking in of visits, in collaboration with the quality assurance team and home management team. Supporting the home management team and Compliance Team in collating information for various contract or compliance monitoring processes, such as the daily NHS Capacity Tracker, Sundown Tracker, CQC Provider Information Return and any other data information requests as they arise. Ensuring up to date company documentation such as Statement of Purpose, registration certificates, insurance certificates and policies and procedures are displayed within the home. Supporting the home manager and deputy manager in monitoring supervision and appraisal thresholds, booking in of meetings with staff, typing up or filing of supervision records and maintaining the supervision / appraisal tracker. Working with the Training & Development Team and home management team to monitor training compliance thresholds, book employees on training, communicating training dates with employees, and communicate absences or issues to the training team. Supporting the home manager and deputy manager in the new employee induction process, for example ensuring they have their induction file, are assigned a mentor and maintaining monthly review dates. Supporting the home management team in maintaining HR processes and records with the HR system (Access), triggering of events and ensuring the all relevant documents are completed and uploaded to the system. Supporting the home management team in ensuring employee accidents are recorded and reported via the Access HR system. Supporting the home management team in implementing the absence management system such as booking in of return to work interviews and uploading records to the HR system. Work closely with the central office departments, other health and social care colleagues to ensure information is shared in a timely manner, in line with data protection requirements. On-going support in terms of COVID-19 processes, such as contact tracing, sharing of isolation information, facilitating of home COVID testing processes (LFD and PCR), supporting communication in the event of an outbreak. Supporting the team in maintaining an appropriate social media presence on the home's Facebook page, for example uploading posts or event pictures, ensuring confidentiality is maintained. Completion of Return to Work interviews where this is appropriate in support of the senior and management team. Perform other related duties as required. Requirements Polite Approachable Common sense approach To remain calm under pressure Possess integrity and honesty Experience of office administration Recent working experience and a good knowledge of the Windows environment and its applications, especially Word and Excel Attention to detail and accuracy Ability to work to tight deadlines when necessary To be able to work independently and using own initiative Excellent organisational skills Adaptable to change An understanding of Residential Care Homes Level 2 Business Administration Diploma or level 3 Lead Adult Care Worker Medication training & competency Previous experience of working with a clocking in rostering system Previous experience of care management systems Experience within a residential care setting, preferably learning disability Experience working with clinical screening tools and medication systems About the Company Cream care primarily provides residential care homes, we also offer some supported living provisions; our services offer care and active support to people with complex needs. Our residents and tenants are people who may have a profound and multiple learning disability (PMLD); a severe learning disability with complexity of needs; a physical disability with cerebral palsy quadriplegia with some individuals able to direct their care and support. We are set up to provide tasks which border on nursing care; we do not have dual registration and are not licenced to complete tasks which the local clinical guidance demands a nurse to be over seeing. We can manage gastronomy care, administration of medications (all routes), offer front of mouth suctioning, manage use of and delivery of oxygen and monitor SATs. In fact there are many clinical demands we are able to cover through obtaining the right training and with the support of specialists. We aim to offer support focused on individuals who share the need for bespoke care and practice. Since its creation in 2006, the aim of Cream Care has been to provide opportunity for development and growth, overcoming barriers in order to support people to realise their goals, wishes and aspirations. We achieve this by putting the person at the centre of the planning process, working with them and their representatives to deliver the care and support that is right for them. We recognise that we are privileged to be trusted enablers and advocates for people whose voices and choices are not always recognised.

Central Support Administrator Location - Winchester (office based, 09:30 - 17:30 (35 hours per week Salary - 24,800 per annum plus benefits (for more information on benefits see below) LCP is an award-winning actuarial and analytics consultancy providing market leading capabilities and advice across pensions and financial services, energy, health, and analytics. We use powerful analytics fused with human expertise to shape a more positive future. We have an exciting opportunity to join our on site central support team, providing comprehensive administrative support for our Pensions Administration department from our Winchester office. What will you be doing? Opening and scanning of post each day; scanning it to the workflow system and distributing to team members in a timely fashion Updating and reconciling postal logs (with both physical and electronic post received each day) Retrieving archive files on a daily basis and then scanning the required case history to the workflow system. Performing quality checks of the scan in a timely manner Provide regular support in the scanning of documentation in line with the departmental paperless policy Support the departments daily printing needs with individual cases, taking responsibility for the quality and adhering to internal service level agreements Support with bulk print and mailout exercises in accordance with internal deadlines. Take responsibility for the planning and organisation as well as the reconciliation with all exercises Monitoring of the team's mailbox, including the allocation of work to the workflow system Updating the Portal post log with any submissions received to the mailbox Monitoring our Pension Enquires box, forwarding on the emails to the relevant teams Assisting the Pensions Administration department in the production or amendment of written or visual material (such as letters, trustee meeting packs, reports, memos and presentations) to LCP's quality standards using in house templates and adhering to house style rules Updating of member records on the Pension Administration system and Member Portal. Creating correspondence with agreed member updates such as change of address, surnames, title, forenames, date of birth, date of marriage and expression of wishes in line with service level agreements Administration and ownership of ad hoc tasks such as certificate returns, member Identification forms, banking and member satisfaction in accordance with service level agreements Answering client helplines where you will be required to perform security checks prior to assisting with queries or taking change of details by telephone in connection with an individual case Support ad hoc requests from the client administration teams such as the booking of internal meetings, including the arrangement of invites, room and ordering of lunches. Issue and update of calendar invites and make travel arrangements Processing of any unidentified post, returned post and reporting appropriately in accordance with GDPR Update and inform the team leader and others on the current state of all work in progress and outstanding work What skills, qualities and experience are we looking for? You'll need to be well organised and with at least 4 5 year of administration experience The ability to work using your own initiative as well as part of a team Good experience with Microsoft packages such as Excel You'll thrive on working to tight deadlines and delivering excellent customer service in accordance with either internal or client service level agreements You are conscientious, reliable, efficient and have a willingness to learn and help Accuracy, attention to detail and flexibility are attributes you will have in abundance What's in it for you? Take a look at our and Career stories pages to see why our people love being here! As well as joining a multi award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: Hybrid working (see top of the advert for details) Professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family: Life assurance Income protection Enhanced maternity/paternity/adoption and shared parental leave For your health: 26 days annual leave (pro rata for part time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday Private medical insurance Discounted gym memberships, critical illness and dental insurance through our flexible benefits Eye care vouchers Cycle to work scheme Digital GP services For your wealth: Competitive pension scheme Discretionary bonus scheme High street discounts Season ticket loans For others: Volunteering opportunities For the environment: Electric vehicle salary sacrifice scheme (qualifying period applies) And much more! We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre interview site visits, interview structure or questions, or asking us about building accessibility.