Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don't just advise on their specific business challenges, they open doors for other teams to provide our firm's wider service offering. To succeed in this agile environment, you'll need to demonstrate excellent problem-solving skills and initiative. In return, you'll have the opportunity for progression, and the chance to develop in one of the industry's most exciting and varied roles. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Join a high-performing, fast-growing team delivering outsourced accounting, payroll, and compliance services to leading clients across technology, life sciences, real estate, and financial services. As a Director in our Global Business Services (GBS) team, you'll shape strategy, oversee a diverse client portfolio, and drive operational excellence. This role offers the best of both worlds-practice and industry-alongside career variety, sector specialism, and the flexibility to manage your time through BDO's agile working framework. You'll collaborate with senior leadership to grow the business, challenge strategic thinking, and deliver impactful change. We're looking for someone with: ACA / ACCA qualified or equivalent Significant experience of delivering international accounting projects with operations in different countries using, or within, a shared service centre Proven experience in managing a wide portfolio of concurrent projects and project teams within a project management framework Managing and developing staff i.e. coordinating staff projects, mentoring, counselling, appraising and recruiting Experience in delivering business development activities You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 04, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don't just advise on their specific business challenges, they open doors for other teams to provide our firm's wider service offering. To succeed in this agile environment, you'll need to demonstrate excellent problem-solving skills and initiative. In return, you'll have the opportunity for progression, and the chance to develop in one of the industry's most exciting and varied roles. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Join a high-performing, fast-growing team delivering outsourced accounting, payroll, and compliance services to leading clients across technology, life sciences, real estate, and financial services. As a Director in our Global Business Services (GBS) team, you'll shape strategy, oversee a diverse client portfolio, and drive operational excellence. This role offers the best of both worlds-practice and industry-alongside career variety, sector specialism, and the flexibility to manage your time through BDO's agile working framework. You'll collaborate with senior leadership to grow the business, challenge strategic thinking, and deliver impactful change. We're looking for someone with: ACA / ACCA qualified or equivalent Significant experience of delivering international accounting projects with operations in different countries using, or within, a shared service centre Proven experience in managing a wide portfolio of concurrent projects and project teams within a project management framework Managing and developing staff i.e. coordinating staff projects, mentoring, counselling, appraising and recruiting Experience in delivering business development activities You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
At Kroo Bank, we're building a better bank from the ground up. One that puts customers first, treats money responsibly, and uses technology to make everyday banking simpler, fairer and more transparent. We're a fully regulated UK bank, backed by long term investors, with a growing customer base and big ambitions. We move fast, think carefully, and hold ourselves to high standards, whether that's how we build products, manage risk, or look after our people. How you will contribute and key responsibilities: As a Senior Product Manager, you will drive the end to end product lifecycle for initiatives that strengthen Kroo's financial crime controls, operational effectiveness, and automation capabilities. You will translate complex risk and operational requirements into customer and colleague focused solutions that are safe, compliant, scalable and measurable. You will work closely with Product, Technology, Data, Operations, Financial Crime, Risk and Compliance teams to deliver improvements that reduce risk, lower operational burden, and enhance decision making across the bank. Other responsibilities include: Set the vision for your squad, turn that into strategy, and make a positive impact on our customers' lives. Collaborate with your squad to design and deliver safe, reliable and efficient financial crime and operational workflows across customer facing and internal channels. Take ownership for the success of your products, managing the entire lifecycle from discovery, planning, build, go to market where relevant, and ongoing optimisation post launch. Define and own your backlog, making trade offs to deliver customer and business value on time and within agreed constraints, with clear attention to risk and operational impact. Be an exponent of continuous discovery across financial crime, operations, and automation, validating ideas that improve controls, efficiency, auditability and customer outcomes through insight and experimentation. Transform complex requirements and evolving regulation into well defined product specifications, user stories and acceptance criteria that enable high quality delivery. Partner with Financial Crime stakeholders to improve prevention and detection capabilities across areas such as AML, CTF, sanctions, fraud and transaction monitoring, aligned to the bank's risk appetite. Work with Operations teams to map processes, identify pain points, remove unnecessary manual steps, and deliver measurable improvements to service, productivity and quality. Drive automation initiatives that reduce manual work and errors, including workflow tooling, case management improvements, rules optimisation, straight through processing, and intelligent decisioning. Make data informed decisions and take hard calls when data is scarce, using insight, experimentation, sound judgement and clear documentation of rationale and outcomes. Collaborate with key stakeholders across the bank including Product and Technology, Design, Operations, Financial Crime, Risk, Compliance, Legal, Finance and the leadership team to ensure alignment and successful delivery. Define and track goals and measures of success, including control effectiveness, operational performance, customer outcomes, resilience and cost to serve, using dashboards and regular reporting. Other duties as assigned to meet business needs. Skills Proven ability to lead end to end product delivery across financial crime, operations or automation. Strong understanding of financial crime, risk and compliance requirements, including AML, CTF, sanctions, fraud or transaction monitoring. Ability to translate complex business, operational and regulatory requirements into clear product solutions. Strong stakeholder management skills, with experience working across Product, Technology, Data, Operations, Risk and Compliance. Confident using data, insight and experimentation to prioritise work and measure outcomes. Experience improving operational workflows, reducing manual effort and delivering automation at scale. Excellent written and verbal communication skills. Strong organisational skills, with the ability to manage competing priorities in a fast moving environment. Qualifications Significant experience in Product Management, ideally within banking, fintech or another regulated environment. Degree level qualification or equivalent practical experience. What we offer: At our cutting edge fintech company, we know that attracting and retaining the best talent means offering top notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer sponsored volunteer programme: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top up. Top notch equipment: We provide top of the line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your set up if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Farringdon (Central London). Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast paced, high growth start up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. Hybrid Working: At Kroo Bank, we have a hybrid policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. We do have a requirement to come into the office maybe once a month. Our London office is a great resource when used effectively, so employees who can occasionally come to the office are a good fit for how we work right now. Keep in mind that this job involves working from Monday to Friday, with a mix of remote and office work, so you will not need to be on site all the time. Diversity and Inclusion: We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies: At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Apr 04, 2026
Full time
At Kroo Bank, we're building a better bank from the ground up. One that puts customers first, treats money responsibly, and uses technology to make everyday banking simpler, fairer and more transparent. We're a fully regulated UK bank, backed by long term investors, with a growing customer base and big ambitions. We move fast, think carefully, and hold ourselves to high standards, whether that's how we build products, manage risk, or look after our people. How you will contribute and key responsibilities: As a Senior Product Manager, you will drive the end to end product lifecycle for initiatives that strengthen Kroo's financial crime controls, operational effectiveness, and automation capabilities. You will translate complex risk and operational requirements into customer and colleague focused solutions that are safe, compliant, scalable and measurable. You will work closely with Product, Technology, Data, Operations, Financial Crime, Risk and Compliance teams to deliver improvements that reduce risk, lower operational burden, and enhance decision making across the bank. Other responsibilities include: Set the vision for your squad, turn that into strategy, and make a positive impact on our customers' lives. Collaborate with your squad to design and deliver safe, reliable and efficient financial crime and operational workflows across customer facing and internal channels. Take ownership for the success of your products, managing the entire lifecycle from discovery, planning, build, go to market where relevant, and ongoing optimisation post launch. Define and own your backlog, making trade offs to deliver customer and business value on time and within agreed constraints, with clear attention to risk and operational impact. Be an exponent of continuous discovery across financial crime, operations, and automation, validating ideas that improve controls, efficiency, auditability and customer outcomes through insight and experimentation. Transform complex requirements and evolving regulation into well defined product specifications, user stories and acceptance criteria that enable high quality delivery. Partner with Financial Crime stakeholders to improve prevention and detection capabilities across areas such as AML, CTF, sanctions, fraud and transaction monitoring, aligned to the bank's risk appetite. Work with Operations teams to map processes, identify pain points, remove unnecessary manual steps, and deliver measurable improvements to service, productivity and quality. Drive automation initiatives that reduce manual work and errors, including workflow tooling, case management improvements, rules optimisation, straight through processing, and intelligent decisioning. Make data informed decisions and take hard calls when data is scarce, using insight, experimentation, sound judgement and clear documentation of rationale and outcomes. Collaborate with key stakeholders across the bank including Product and Technology, Design, Operations, Financial Crime, Risk, Compliance, Legal, Finance and the leadership team to ensure alignment and successful delivery. Define and track goals and measures of success, including control effectiveness, operational performance, customer outcomes, resilience and cost to serve, using dashboards and regular reporting. Other duties as assigned to meet business needs. Skills Proven ability to lead end to end product delivery across financial crime, operations or automation. Strong understanding of financial crime, risk and compliance requirements, including AML, CTF, sanctions, fraud or transaction monitoring. Ability to translate complex business, operational and regulatory requirements into clear product solutions. Strong stakeholder management skills, with experience working across Product, Technology, Data, Operations, Risk and Compliance. Confident using data, insight and experimentation to prioritise work and measure outcomes. Experience improving operational workflows, reducing manual effort and delivering automation at scale. Excellent written and verbal communication skills. Strong organisational skills, with the ability to manage competing priorities in a fast moving environment. Qualifications Significant experience in Product Management, ideally within banking, fintech or another regulated environment. Degree level qualification or equivalent practical experience. What we offer: At our cutting edge fintech company, we know that attracting and retaining the best talent means offering top notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer sponsored volunteer programme: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top up. Top notch equipment: We provide top of the line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your set up if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Farringdon (Central London). Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast paced, high growth start up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. Hybrid Working: At Kroo Bank, we have a hybrid policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. We do have a requirement to come into the office maybe once a month. Our London office is a great resource when used effectively, so employees who can occasionally come to the office are a good fit for how we work right now. Keep in mind that this job involves working from Monday to Friday, with a mix of remote and office work, so you will not need to be on site all the time. Diversity and Inclusion: We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies: At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Summary £15.45 - £15.95 per hour 40 hour contract Various shifts from 5am to 10:30pm 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 04, 2026
Full time
Summary £15.45 - £15.95 per hour 40 hour contract Various shifts from 5am to 10:30pm 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other. What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include Industry leading training and leadership development opportunities Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing 24/7 access to our employee assistance programme Staff meals on duty Starting salary above national minimum wage Free staff parking A day in the life of As a Chef de Partie, your key responsibilities include preparing, cooking, and presenting dishes within your specialty. You are also responsible for managing and training any demi-chef de parties or commis working with you, helping the sous chef and head chef to develop new dishes and menus, and ensuring that you and your team maintain high standards of food hygiene and follow health and safety regulations. Additionally, monitoring portion and waste control to maintain profit margins is a crucial part of your role. By fulfilling these responsibilities, you play a vital role in ensuring the success of the kitchen and all hotel food and beverage operations. What do we need from you? To be a successful in this role, you'll need great cooking skills and a deep understanding of different ingredients, flavors, and cooking techniques. You also need to have a cool head and be able to work well under pressure. Additionally, you must have the ability to delegate tasks appropriately to your team members and have strong organisational skills to manage your section effectively. A commitment to maintaining a clean and hygienic kitchen environment, including adherence to food safety regulations and proper use of kitchen equipment and cleaning products. An understanding of profit margins is essential to ensure that the kitchen runs efficiently and profitably, allowing you to excel in your role and contribute to the success of the kitchen and restaurant. Most importantly, to be successful in this role you will be passionate about providing an exceptional guest experience and living through our brand standards At Aimbridge we offer a place for you to grow, succeed and belong. If you're ready, it's time to open your door to what's possible just a few clicks away Come on in, we'd love to welcome you to our inclusive team shaping the future of hospitality.
Apr 04, 2026
Full time
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other. What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include Industry leading training and leadership development opportunities Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing 24/7 access to our employee assistance programme Staff meals on duty Starting salary above national minimum wage Free staff parking A day in the life of As a Chef de Partie, your key responsibilities include preparing, cooking, and presenting dishes within your specialty. You are also responsible for managing and training any demi-chef de parties or commis working with you, helping the sous chef and head chef to develop new dishes and menus, and ensuring that you and your team maintain high standards of food hygiene and follow health and safety regulations. Additionally, monitoring portion and waste control to maintain profit margins is a crucial part of your role. By fulfilling these responsibilities, you play a vital role in ensuring the success of the kitchen and all hotel food and beverage operations. What do we need from you? To be a successful in this role, you'll need great cooking skills and a deep understanding of different ingredients, flavors, and cooking techniques. You also need to have a cool head and be able to work well under pressure. Additionally, you must have the ability to delegate tasks appropriately to your team members and have strong organisational skills to manage your section effectively. A commitment to maintaining a clean and hygienic kitchen environment, including adherence to food safety regulations and proper use of kitchen equipment and cleaning products. An understanding of profit margins is essential to ensure that the kitchen runs efficiently and profitably, allowing you to excel in your role and contribute to the success of the kitchen and restaurant. Most importantly, to be successful in this role you will be passionate about providing an exceptional guest experience and living through our brand standards At Aimbridge we offer a place for you to grow, succeed and belong. If you're ready, it's time to open your door to what's possible just a few clicks away Come on in, we'd love to welcome you to our inclusive team shaping the future of hospitality.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations anticipate emerging risks, balance opportunity and control and strengthen governance so they can deliver their strategic goals with confidence in an increasingly complex and fast-moving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision making. As part of the team, you'll work on a wide range of internal audit, controls, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll drive collaboration across the firm and apply innovative approaches including the use of technology, AI, data analytics and professional judgement to deliver insights that add real value for our clients. As part of the RAS team at BDO, we are looking for individuals who can build, drive and lead our proposition and growth plans across London, Reading and the Thames Valley, with the role based in our Reading office. We are keen to hear from you, if you have experience in one or more of the following areas: Bring a proven track record of driving growth, with the ambition, energy and strong professional network needed to operate at pace, build trusted relationships and generate new opportunities for the team and the firm. Act as an ambassador for the firm, creating opportunities and leading a programme of market facing events that build our regional eminence across the Thames Valley, while leveraging the firm's full service offering to develop innovative client solutions. facing events that build our regional eminence across the Thames Valley, while leveraging the firm's full service offering to develop innovative client solutions. Build strong, collaborative relationships with Partners and Directors across the firm to unlock opportunities, deliver integrated solutions and support the growth of RAS. Have an established network of senior stakeholders across the Thames Valley, with a strong track record of developing long term, high value client relationships. Bring strong sector experience across Technology, Media and Telecommunications and/or Life Sciences and Pharma, including exposure to high growth and emerging businesses as well as larger established organisations, alongside experience working with mid cap (FTSE 250 / AIM) and private businesses. Have strong experience in building and operating governance and controls functions, including second line risk, internal audit and third-party assurance such as ISAE 3000. Play a leading role in helping clients realise the benefits of stronger governance and controls, respond to the Provision 29 requirements and adopt AI enabled and technology driven approaches that enhance the efficiency and effectiveness of their control environments. Be a strong people leader who inspires, motivates and develops our ambitious team, identifying training needs and supporting their growth while creating a high-performance culture. Drive continuous improvement by contributing ideas that enhance our methodologies, tools and ways of working, ensuring our services remain relevant and client focused. Take responsibility for commercial and delivery oversight, including resource planning, portfolio profitability, stakeholder engagement such as Audit Committees, and maintaining high standards of quality and innovation. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 04, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations anticipate emerging risks, balance opportunity and control and strengthen governance so they can deliver their strategic goals with confidence in an increasingly complex and fast-moving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision making. As part of the team, you'll work on a wide range of internal audit, controls, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll drive collaboration across the firm and apply innovative approaches including the use of technology, AI, data analytics and professional judgement to deliver insights that add real value for our clients. As part of the RAS team at BDO, we are looking for individuals who can build, drive and lead our proposition and growth plans across London, Reading and the Thames Valley, with the role based in our Reading office. We are keen to hear from you, if you have experience in one or more of the following areas: Bring a proven track record of driving growth, with the ambition, energy and strong professional network needed to operate at pace, build trusted relationships and generate new opportunities for the team and the firm. Act as an ambassador for the firm, creating opportunities and leading a programme of market facing events that build our regional eminence across the Thames Valley, while leveraging the firm's full service offering to develop innovative client solutions. facing events that build our regional eminence across the Thames Valley, while leveraging the firm's full service offering to develop innovative client solutions. Build strong, collaborative relationships with Partners and Directors across the firm to unlock opportunities, deliver integrated solutions and support the growth of RAS. Have an established network of senior stakeholders across the Thames Valley, with a strong track record of developing long term, high value client relationships. Bring strong sector experience across Technology, Media and Telecommunications and/or Life Sciences and Pharma, including exposure to high growth and emerging businesses as well as larger established organisations, alongside experience working with mid cap (FTSE 250 / AIM) and private businesses. Have strong experience in building and operating governance and controls functions, including second line risk, internal audit and third-party assurance such as ISAE 3000. Play a leading role in helping clients realise the benefits of stronger governance and controls, respond to the Provision 29 requirements and adopt AI enabled and technology driven approaches that enhance the efficiency and effectiveness of their control environments. Be a strong people leader who inspires, motivates and develops our ambitious team, identifying training needs and supporting their growth while creating a high-performance culture. Drive continuous improvement by contributing ideas that enhance our methodologies, tools and ways of working, ensuring our services remain relevant and client focused. Take responsibility for commercial and delivery oversight, including resource planning, portfolio profitability, stakeholder engagement such as Audit Committees, and maintaining high standards of quality and innovation. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
The Engineering Shift Lead will be responsible and accountable for the daily management of both the day and Split Shift teams assigned to them, ensuring the delivery of the highest levels of productivity and customer interface across all platforms. You will be an experienced Licenced Aircraft Engineer, with proven skills in shift management and high levels of competence in customer engagement. Reporting to Base Maintenance Manager MRO. Main Duties & Responsibilities Delivery of the daily production/safety brief of the team at shift start (0700) with escalation meeting/reporting to leadership at 0900 daily as applicable. Work closely with the Hangar Operations manager to ensure the daily maintenance activity is assigned with a strong sense of ownership to meet delivery targets. Ensure strong productivity is maintained with all engineering staff assigned to productive work, daily. Take ownership of aircraft delivery timescales and escalating this to senior management when unable to resolve at the 0900 daily report. Have a very good understanding and control of all work in the hangar and any support work being conducted out of the base facility and be able at any given time to provide a comprehensive update to customers and management. Have a good understanding of the commercials related to aircraft maintenance to make sure that the most efficient and cost effective actions are followed. Review productivity report, daily and hold personnel accountable for productive work and time bookings. Working closely with resource scheduling and the Certifying staff, ensuring the team is suitably allocated to tasks as per the production plan and aircraft needs, but also have ability to adjust accordingly to dynamic changes as they occur to produce the most productive outcome. Ensuring that the shift operates in compliance with Health and Safety requirements and quality procedures with a clear focus on well-being of the team. Responsible for the shift's compliance with company practices, time booking accuracy, attendance, and appearance. Accountable for timely reporting of quality and safety events, assessment and closing actions of quality and safety findings delegated by the quality team to you. Promptly report any event, accident or injury to management while ensuring the appropriate IQSMS report is submitted. Working closely with the opposite shift leads, ensuring full and detailed shift handover reports are produced and delivered prior to shift end. Responsible and accountable for the hangar daily control, to include aircraft movements, housekeeping of the hangar environment. Maintain a high level of tool control and hangar husbandry to continuously reduce or remove any potential findings. Manage and deliver the requirements of our HR process as relating to Disciplinary, and Performance Appraisals for direct reports. Manage and maintain the allocated staff Competency reviews and assessments to ensure Certifying staff remain compliant and competent per our approved MOE procedures. Person Specification Qualifications & Training Holds an ICAO Type II licence. B1 or B2 and C ratings with at least two type ratings Industry & Work Experience 8 years' experience of Aircraft base and line MX environment 5 Years Business aviation experience with at least 2 years in shift supervisory role Job Specific Skills Ability to lead and line manage a team of skilled engineers/Mechanics and support them fully as required to achieve the objectives Ability to react to demand changes and manage the team accordingly Strong leadership skills, with the ability to conduct difficult conversations. Lead by example and drive respect and integrity. Manage multiple major Base MX inputs Personal Characteristics Personable with ability to interact with all skill sets and abilities with the MRO team
Apr 04, 2026
Full time
The Engineering Shift Lead will be responsible and accountable for the daily management of both the day and Split Shift teams assigned to them, ensuring the delivery of the highest levels of productivity and customer interface across all platforms. You will be an experienced Licenced Aircraft Engineer, with proven skills in shift management and high levels of competence in customer engagement. Reporting to Base Maintenance Manager MRO. Main Duties & Responsibilities Delivery of the daily production/safety brief of the team at shift start (0700) with escalation meeting/reporting to leadership at 0900 daily as applicable. Work closely with the Hangar Operations manager to ensure the daily maintenance activity is assigned with a strong sense of ownership to meet delivery targets. Ensure strong productivity is maintained with all engineering staff assigned to productive work, daily. Take ownership of aircraft delivery timescales and escalating this to senior management when unable to resolve at the 0900 daily report. Have a very good understanding and control of all work in the hangar and any support work being conducted out of the base facility and be able at any given time to provide a comprehensive update to customers and management. Have a good understanding of the commercials related to aircraft maintenance to make sure that the most efficient and cost effective actions are followed. Review productivity report, daily and hold personnel accountable for productive work and time bookings. Working closely with resource scheduling and the Certifying staff, ensuring the team is suitably allocated to tasks as per the production plan and aircraft needs, but also have ability to adjust accordingly to dynamic changes as they occur to produce the most productive outcome. Ensuring that the shift operates in compliance with Health and Safety requirements and quality procedures with a clear focus on well-being of the team. Responsible for the shift's compliance with company practices, time booking accuracy, attendance, and appearance. Accountable for timely reporting of quality and safety events, assessment and closing actions of quality and safety findings delegated by the quality team to you. Promptly report any event, accident or injury to management while ensuring the appropriate IQSMS report is submitted. Working closely with the opposite shift leads, ensuring full and detailed shift handover reports are produced and delivered prior to shift end. Responsible and accountable for the hangar daily control, to include aircraft movements, housekeeping of the hangar environment. Maintain a high level of tool control and hangar husbandry to continuously reduce or remove any potential findings. Manage and deliver the requirements of our HR process as relating to Disciplinary, and Performance Appraisals for direct reports. Manage and maintain the allocated staff Competency reviews and assessments to ensure Certifying staff remain compliant and competent per our approved MOE procedures. Person Specification Qualifications & Training Holds an ICAO Type II licence. B1 or B2 and C ratings with at least two type ratings Industry & Work Experience 8 years' experience of Aircraft base and line MX environment 5 Years Business aviation experience with at least 2 years in shift supervisory role Job Specific Skills Ability to lead and line manage a team of skilled engineers/Mechanics and support them fully as required to achieve the objectives Ability to react to demand changes and manage the team accordingly Strong leadership skills, with the ability to conduct difficult conversations. Lead by example and drive respect and integrity. Manage multiple major Base MX inputs Personal Characteristics Personable with ability to interact with all skill sets and abilities with the MRO team
We are looking to hire a new role and bring someone in as our Head of Product Security, a key leadership role within our Information Security team. In this role you will shape how Our Future Health builds secure, trusted products at national scale. You'll lead the security engineering and architecture functions, ensuring they provide clear and pragmatic guidance to product, engineering, and wider technical teams. Your work centres on embedding secure by design thinking, strengthening how the organisation understands and manages risk, and helping teams see security as an enabler that supports delivery rather than slowing it down. You'll also contribute hands on technical input to complex architectural decisions where your expertise adds real value. Alongside this strategic impact, you'll manage and develop a growing team, ensuring smooth day to day operations and a culture of continuous improvement. The role needs empathetic people leadership, exceptional stakeholder management, and the ability to influence across a fast moving, agile environment. With an engineering background and solid security architecture experience, you'll bring the technical credibility and collaborative approach needed to guide teams, shape priorities, and drive the future direction of product security. At Our Future Health, our mission is to transform the prevention,detectionand treatment of conditions such as dementia, cancer, diabetes, heart disease and stroke. We're looking for people to join us on our journey. If you're looking for a new challenge where you can contribute to helping future generations live in good health for longer, then we're keen to speak with you. What you'll be doing Acting as deputy to the Director of Information Security, supporting security strategy and leadership alongside the Head of Cyber Defence. Leading the security consultancy and technical security functions, covering core services such as IAM, vulnerability management, threat modelling, and secure base image maintenance. Serving as the primary contact for security consultancy, delegating work across the team as needed. Overseeing security architecture and engineering for our cloud native (Azure) production and corporate platforms. Driving continuous improvement, prioritising enhancements and maturing operational documentation. Line managing a multidisciplinary security team, including security engineers, application security specialists, and a security architect. Coaching and mentoring team members across all security disciplines. Advising product, engineering, and data squads on embedding security into their work and processes. Communicating security risks, threats, and requirements to both technical and non technical colleagues. Promoting security standardisation and consistency across platforms. Collaborating with technical and data architects on broader architectural decisions. Supporting organisational compliance by ensuring colleagues and contractors understand and meet their security responsibilities. What you won't be doing Working in a siloed environment with no freedom to make decisions. Working in a place where you can't see the impact your expertise makes. To succeed in this role you will be able to demonstrate some of the following skills and experience: Proven ability to manage and develop high performing security teams while fostering a collaborative, people centred environment. Demonstrable experience partnering with product teams to integrate security requirements into roadmaps, balancing security with usability and overall user experience. Previous experience working with DevSecOps or similar delivery models, embedding security in a way that supports rapid, iterative development. Experience designing secure cloud native architectures at both conceptual and detailed technical levels. Familiarity with Microsoft security technologies such as Defender, Sentinel, Entra, and Purview. An understanding of modern software engineering practices including source control, testing, code review, design documentation, and effective debugging. Advanced knowledge of security risk management and threat modelling. Solid understanding of core security controls, including cloud security, IAM, network security, and vulnerability management. Knowledge of modern cloud platforms, particularly Azure. Awareness of ISO 27001 and other widely used security standards. Comfortable working with Infrastructure as Code, ideally including Terraform. Experience working in Agile environments. The ability to communicate clearly between technical and non technical teams. Comfortable operating in a fast paced, small team environment. Relevant professional certifications. Salary from £110,000 per annum. Generous Pension Scheme - We invest in your future with employer contributions of up to 12%. 30 Days Holiday + Bank Holidays - Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you. Enhanced Parental Leave - Supporting you during life's biggest moments. Cycle to Work Scheme - Save 25-39% on a new bike and accessories through salary sacrifice. Home & Tech Savings - Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice £1,000 Employee Referral Bonus - Know someone amazing? Get rewarded for bringing them on board! Wellbeing Support - Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family. A Great Place to Work - We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements. Join us - let's prevent disease together. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at
Apr 04, 2026
Full time
We are looking to hire a new role and bring someone in as our Head of Product Security, a key leadership role within our Information Security team. In this role you will shape how Our Future Health builds secure, trusted products at national scale. You'll lead the security engineering and architecture functions, ensuring they provide clear and pragmatic guidance to product, engineering, and wider technical teams. Your work centres on embedding secure by design thinking, strengthening how the organisation understands and manages risk, and helping teams see security as an enabler that supports delivery rather than slowing it down. You'll also contribute hands on technical input to complex architectural decisions where your expertise adds real value. Alongside this strategic impact, you'll manage and develop a growing team, ensuring smooth day to day operations and a culture of continuous improvement. The role needs empathetic people leadership, exceptional stakeholder management, and the ability to influence across a fast moving, agile environment. With an engineering background and solid security architecture experience, you'll bring the technical credibility and collaborative approach needed to guide teams, shape priorities, and drive the future direction of product security. At Our Future Health, our mission is to transform the prevention,detectionand treatment of conditions such as dementia, cancer, diabetes, heart disease and stroke. We're looking for people to join us on our journey. If you're looking for a new challenge where you can contribute to helping future generations live in good health for longer, then we're keen to speak with you. What you'll be doing Acting as deputy to the Director of Information Security, supporting security strategy and leadership alongside the Head of Cyber Defence. Leading the security consultancy and technical security functions, covering core services such as IAM, vulnerability management, threat modelling, and secure base image maintenance. Serving as the primary contact for security consultancy, delegating work across the team as needed. Overseeing security architecture and engineering for our cloud native (Azure) production and corporate platforms. Driving continuous improvement, prioritising enhancements and maturing operational documentation. Line managing a multidisciplinary security team, including security engineers, application security specialists, and a security architect. Coaching and mentoring team members across all security disciplines. Advising product, engineering, and data squads on embedding security into their work and processes. Communicating security risks, threats, and requirements to both technical and non technical colleagues. Promoting security standardisation and consistency across platforms. Collaborating with technical and data architects on broader architectural decisions. Supporting organisational compliance by ensuring colleagues and contractors understand and meet their security responsibilities. What you won't be doing Working in a siloed environment with no freedom to make decisions. Working in a place where you can't see the impact your expertise makes. To succeed in this role you will be able to demonstrate some of the following skills and experience: Proven ability to manage and develop high performing security teams while fostering a collaborative, people centred environment. Demonstrable experience partnering with product teams to integrate security requirements into roadmaps, balancing security with usability and overall user experience. Previous experience working with DevSecOps or similar delivery models, embedding security in a way that supports rapid, iterative development. Experience designing secure cloud native architectures at both conceptual and detailed technical levels. Familiarity with Microsoft security technologies such as Defender, Sentinel, Entra, and Purview. An understanding of modern software engineering practices including source control, testing, code review, design documentation, and effective debugging. Advanced knowledge of security risk management and threat modelling. Solid understanding of core security controls, including cloud security, IAM, network security, and vulnerability management. Knowledge of modern cloud platforms, particularly Azure. Awareness of ISO 27001 and other widely used security standards. Comfortable working with Infrastructure as Code, ideally including Terraform. Experience working in Agile environments. The ability to communicate clearly between technical and non technical teams. Comfortable operating in a fast paced, small team environment. Relevant professional certifications. Salary from £110,000 per annum. Generous Pension Scheme - We invest in your future with employer contributions of up to 12%. 30 Days Holiday + Bank Holidays - Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you. Enhanced Parental Leave - Supporting you during life's biggest moments. Cycle to Work Scheme - Save 25-39% on a new bike and accessories through salary sacrifice. Home & Tech Savings - Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice £1,000 Employee Referral Bonus - Know someone amazing? Get rewarded for bringing them on board! Wellbeing Support - Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family. A Great Place to Work - We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements. Join us - let's prevent disease together. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at
Software Engineer III - Android - Digital Identity LONDON, LONDON, United Kingdom Job Identification Job Category Software Engineering Business Unit Corporate Sector Posting Date 01/16/2026, 10:16 AM Locations 1 Cabot Square, London, E14 4QJ, GB Apply Before 03/31/2026, 04:00 AM Job Schedule Full time Job Description Out of the successful launch of Chase in 2021, our new team is dedicated to creating customer-centric products that address real-world problems. We foster an environment that encourages skill development and realisation of potential, valuing collaboration, curiosity, and commitment. As a Software Engineer III - Android at JPMorgan Chase within the Accelerator's Engineering team, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world Job responsibilities Develop and deliver product features as part of a larger domain-owned epic initiatives Identify, troubleshoot and resolve existing or newly-identified prioritised defects Participate in code reviews, ensuring high code quality and continuous development and learning for yourself and your colleagues Contribute to a culture of continuous improvement through knowledge sharing Ensure high-quality code through solid testing and adherence to best practices/ standards Collaborate with cross-functional teams to define, design, and ship new features Stay up-to-date with the latest industry trends and technologies to keep our products at the forefront of innovation Actively participate in scrum ceremonies including daily stand-ups, backlog grooming, sprint planning, and retrospectives Create and maintain technical documentation as part of developing new features or carrying out exploratory work Consider Accessibility (WCAG), Security, Observability & Performance as part of all owned applications/deliverables Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and proficient advanced experience in Java/ Kotlin Strong analytical and problem solving skills Experience with common Android architecture patterns, including MVVM, Use Cases and Clean Architecture Experience writing unit tests using JUnit or any other modern framework Experience with Dependency Injection patterns using Dagger or any other framework Good understanding of the Software Development Life Cycle and agile methodologies Proficient understanding of version control tools such as Git Good knowledge of core Android libraries and frameworks like Compose, Coroutines, Flows, RxJava, Retrofit, Security Good communication skills, you can work well within a delivery team and manage interactions with other parts of the organisation, such as Product and Operations Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience Preferred qualifications, capabilities, and skills Understanding of Mobile Application Security and cryptography Experience with CI/CD automation Familiarity with Agile methodologies Commercial experience in the Fintech industry Exposure to cross-platform frameworks such as React Native is a plus About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Apr 04, 2026
Full time
Software Engineer III - Android - Digital Identity LONDON, LONDON, United Kingdom Job Identification Job Category Software Engineering Business Unit Corporate Sector Posting Date 01/16/2026, 10:16 AM Locations 1 Cabot Square, London, E14 4QJ, GB Apply Before 03/31/2026, 04:00 AM Job Schedule Full time Job Description Out of the successful launch of Chase in 2021, our new team is dedicated to creating customer-centric products that address real-world problems. We foster an environment that encourages skill development and realisation of potential, valuing collaboration, curiosity, and commitment. As a Software Engineer III - Android at JPMorgan Chase within the Accelerator's Engineering team, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world Job responsibilities Develop and deliver product features as part of a larger domain-owned epic initiatives Identify, troubleshoot and resolve existing or newly-identified prioritised defects Participate in code reviews, ensuring high code quality and continuous development and learning for yourself and your colleagues Contribute to a culture of continuous improvement through knowledge sharing Ensure high-quality code through solid testing and adherence to best practices/ standards Collaborate with cross-functional teams to define, design, and ship new features Stay up-to-date with the latest industry trends and technologies to keep our products at the forefront of innovation Actively participate in scrum ceremonies including daily stand-ups, backlog grooming, sprint planning, and retrospectives Create and maintain technical documentation as part of developing new features or carrying out exploratory work Consider Accessibility (WCAG), Security, Observability & Performance as part of all owned applications/deliverables Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and proficient advanced experience in Java/ Kotlin Strong analytical and problem solving skills Experience with common Android architecture patterns, including MVVM, Use Cases and Clean Architecture Experience writing unit tests using JUnit or any other modern framework Experience with Dependency Injection patterns using Dagger or any other framework Good understanding of the Software Development Life Cycle and agile methodologies Proficient understanding of version control tools such as Git Good knowledge of core Android libraries and frameworks like Compose, Coroutines, Flows, RxJava, Retrofit, Security Good communication skills, you can work well within a delivery team and manage interactions with other parts of the organisation, such as Product and Operations Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience Preferred qualifications, capabilities, and skills Understanding of Mobile Application Security and cryptography Experience with CI/CD automation Familiarity with Agile methodologies Commercial experience in the Fintech industry Exposure to cross-platform frameworks such as React Native is a plus About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Hours: 32 hours across 4 days per week Salary: £13.30 per hour Atlas Hotels is hiring a Team Leader right now at the Holiday Inn Express Bath Have you got previous experience of leading a team in a customer service environment? Great! It doesn't need to be in hotels - if you join our friendly, enthusiastic and guest focused teams we can teach you all you need to know! Our hotels offer enjoyable job roles with a huge amount of variety day to day. Benefits Hotel rooms across our 59 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only £25 per night, with 50% off food and drink Worldwide substantial employee discount at 6,600+ IHG Hotels across the globe A bonus cash payment every year from 2 years' of service as a 'thank you' for staying with Atlas Hotels Holiday allowance which increases with length of service Atlas Friends & Family Discount, offering up to a 45% discount for Friends & Family of Atlas employees Monthly cash rewards through our reward and recognition platform HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family Access to HSF Perkbox which provides deals and discounts from the biggest brands Online GP service, access to free counselling and wellness support with a 24 hour helpline Auto-enrolment pension scheme through The People's Pension Employee referral programme paying out £250 for every great person you refer to us that passes their probation Employee of the Quarter programmes in every site and a prestigious annual awards ceremony A rota for the next 4 weeks, meaning you can work in hospitality but still have a life outside of work Free/discounted food when on shift Responsibilities Providing a warm 'Atlas welcome' to guests and new employees will be at the heart of what you do You'll need to make sure your Team Members are in the right place at the right time and you will take coaching and development of your team seriously You'll be the person that Team Members look to when they need guidance, so you will need to be nurturing and cool under pressure You will support the Hotel Operations Manager in achieving Atlas' purpose of creating a rewarding place to work and a great experience for our guests, so continuous improvement across the hotel will be important So why not? Click 'apply' now to become our Team Leader and enter into a World of Opportunity! Atlas Hotels are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business, representing the needs of our guests, and contributing to employment equality. We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition, please contact HR at to discuss any access or information requirements, or workplace adjustments that may support you. If you would like to offer feedback on the application process please use the above email.
Apr 04, 2026
Full time
Hours: 32 hours across 4 days per week Salary: £13.30 per hour Atlas Hotels is hiring a Team Leader right now at the Holiday Inn Express Bath Have you got previous experience of leading a team in a customer service environment? Great! It doesn't need to be in hotels - if you join our friendly, enthusiastic and guest focused teams we can teach you all you need to know! Our hotels offer enjoyable job roles with a huge amount of variety day to day. Benefits Hotel rooms across our 59 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only £25 per night, with 50% off food and drink Worldwide substantial employee discount at 6,600+ IHG Hotels across the globe A bonus cash payment every year from 2 years' of service as a 'thank you' for staying with Atlas Hotels Holiday allowance which increases with length of service Atlas Friends & Family Discount, offering up to a 45% discount for Friends & Family of Atlas employees Monthly cash rewards through our reward and recognition platform HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family Access to HSF Perkbox which provides deals and discounts from the biggest brands Online GP service, access to free counselling and wellness support with a 24 hour helpline Auto-enrolment pension scheme through The People's Pension Employee referral programme paying out £250 for every great person you refer to us that passes their probation Employee of the Quarter programmes in every site and a prestigious annual awards ceremony A rota for the next 4 weeks, meaning you can work in hospitality but still have a life outside of work Free/discounted food when on shift Responsibilities Providing a warm 'Atlas welcome' to guests and new employees will be at the heart of what you do You'll need to make sure your Team Members are in the right place at the right time and you will take coaching and development of your team seriously You'll be the person that Team Members look to when they need guidance, so you will need to be nurturing and cool under pressure You will support the Hotel Operations Manager in achieving Atlas' purpose of creating a rewarding place to work and a great experience for our guests, so continuous improvement across the hotel will be important So why not? Click 'apply' now to become our Team Leader and enter into a World of Opportunity! Atlas Hotels are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business, representing the needs of our guests, and contributing to employment equality. We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition, please contact HR at to discuss any access or information requirements, or workplace adjustments that may support you. If you would like to offer feedback on the application process please use the above email.
Senior Manager, Planning. Hybrid Remote. London (West End). Competitive AKT (pronounced "act") is The Personal Performance Company with multi award-winning body care that may change your life. Founded by West End stars Ed Currie and Andy Coxon, AKT is by and for those who are "Born to Perform" - on the stage, at work, or in life. In 2020, The Deodorant Balm made its stunning debut to rave reviews and awards from Vogue, GQ, Esquire, and Harper's BAZAAR. Plastic-free, aluminium-free, and gender-free, The Deodorant Balm instantly resonated with those looking for a natural deodorant that genuinely worked. Five fragrances and over 700,000 happy armpits later, The Deodorant Balm is already becoming a household name. To this day, every new AKT product is put through its paces by London's hard-working theatre community to ensure it lives up to the high standards of its founders. As a rule, AKT's products don't break character - ever. It's this effectiveness that has propelled AKT from the backstage to bathroom cabinets, bedside tables, duffel bags, and carry on luggage worldwide. And the good news is - the performance is just getting started. About The Role: As the Planning Lead, you will work cross functionally with Commercial, Marketing, Finance, Operations, Customer Supply Chain, and Executive Leadership to align demand, supply, inventory, and lifecycle decisions through the S&OP process. You will be expected to challenge constructively, surface trade offs clearly, and enable timely executive decision making. Externally, the role interfaces indirectly with manufacturing partners, 3PLs, and planning system vendors to inform capacity, constraints, and planning assumptions S&OP : Design, implement, and lead a structured S&OP cadence that aligns commercial, finance, and operations around a single, decision ready plan Integrated Planning: Consolidate demand, supply, and inventory inputs into a unified plan that balances service levels, inventory health, and financial targets. Executive Decision Support - Translate planning data into concise executive recommendations, highlighting risks, scenarios, and commercial trade offs to support fast, confident decision making. Lifecycle Governance: Own launch, transition, and exit planning to minimise obsolescence, optimise availability, and protect margin across markets. Scenario & Risk Management: Proactively model supply, demand, and logistics risks across UK, USA, and Europe, implementing mitigation plans to safeguard service and profitability. Performance & Reporting: Own planning and commercial reporting, delivering clear visibility on forecast accuracy, service, inventory, and working capital performance. Team Leadership: Lead and develop the planning team, embedding robust standards, analytical rigour, and accountability to build a high performing function. Cross Functional Partnership: Act as the senior planning partner to Finance, Commercial, Operations, and external retail stakeholders, ensuring plans are credible, aligned, and trusted across the organisation About You: Advanced Excel / planning analytics capability Integrated Planning & S&OP; end to end S&OP / IBP design, cadence, and governance - how to translate commercial strategy into executable supply plans Scenario planning (upside, downside, constraints) and risk quantification Financial & Commercial Acumen; Understanding of forecast bias, revenue vs volume dynamic and how planning decisions impact cash, COGS, and service Proven experience leading cross functional planning discussions Line management experience of planners or analysts Planning in environments with imperfect data and volatility Experience in fast growth, SKU complex, or multi channel environments International / multi region planning experience Backstage Perks: Make a real impact on our next act by joining AKT at an exciting stage of growth, following our recent USA, Australia and New Zealand launches. Flexible working: work from home, at our Oxford Circus office (which comes with gym access), or in co working spaces across the UK. We'll reimburse you if you prefer a co working space over working from home. Monthly team days in London to connect with the AKT ensemble. Be part of a collective of creatives where the arts underpin everything we do. A funny, kind, and inclusive work environment - we are banter, but we get sh t done. Allowance for products to give you the confidence to step onto the stage and perform. Intervals encouraged: 36 days holiday, including bank holidays (pro rata for part time roles) Pension contribution matching via salary sacrifice up to 5% of your salary. Everybody is welcome AKT London is for everyone. We believe that an inclusive work environment and a diverse, empowered team are key to achieving our mission. Our products are gender free and built for every BODY to help give them the confidence to step onto their stage - whatever that may be - and PERFORM. Our work environment is no different. AKT London is an equal opportunity employer. We do not discriminate on the basis of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We commit to a focused and sustained action to dismantle racist systems, policies, practices, and ideologies within ourselves and our networks. We have zero tolerance for intolerance. With our Founders belonging to a minority community, we commit to difference and diversity from the beginning, and we know what a rich and creative work environment can cultivate. Anybody and everybody, to whoever is reading: we welcome you! If you're a driven and hungry professional with a passion for beauty and sustainability, and you're ready to make a significant impact in a fast growing start up, we'd love to hear from you. Join us in redefining personal care while looking after our planet!
Apr 04, 2026
Full time
Senior Manager, Planning. Hybrid Remote. London (West End). Competitive AKT (pronounced "act") is The Personal Performance Company with multi award-winning body care that may change your life. Founded by West End stars Ed Currie and Andy Coxon, AKT is by and for those who are "Born to Perform" - on the stage, at work, or in life. In 2020, The Deodorant Balm made its stunning debut to rave reviews and awards from Vogue, GQ, Esquire, and Harper's BAZAAR. Plastic-free, aluminium-free, and gender-free, The Deodorant Balm instantly resonated with those looking for a natural deodorant that genuinely worked. Five fragrances and over 700,000 happy armpits later, The Deodorant Balm is already becoming a household name. To this day, every new AKT product is put through its paces by London's hard-working theatre community to ensure it lives up to the high standards of its founders. As a rule, AKT's products don't break character - ever. It's this effectiveness that has propelled AKT from the backstage to bathroom cabinets, bedside tables, duffel bags, and carry on luggage worldwide. And the good news is - the performance is just getting started. About The Role: As the Planning Lead, you will work cross functionally with Commercial, Marketing, Finance, Operations, Customer Supply Chain, and Executive Leadership to align demand, supply, inventory, and lifecycle decisions through the S&OP process. You will be expected to challenge constructively, surface trade offs clearly, and enable timely executive decision making. Externally, the role interfaces indirectly with manufacturing partners, 3PLs, and planning system vendors to inform capacity, constraints, and planning assumptions S&OP : Design, implement, and lead a structured S&OP cadence that aligns commercial, finance, and operations around a single, decision ready plan Integrated Planning: Consolidate demand, supply, and inventory inputs into a unified plan that balances service levels, inventory health, and financial targets. Executive Decision Support - Translate planning data into concise executive recommendations, highlighting risks, scenarios, and commercial trade offs to support fast, confident decision making. Lifecycle Governance: Own launch, transition, and exit planning to minimise obsolescence, optimise availability, and protect margin across markets. Scenario & Risk Management: Proactively model supply, demand, and logistics risks across UK, USA, and Europe, implementing mitigation plans to safeguard service and profitability. Performance & Reporting: Own planning and commercial reporting, delivering clear visibility on forecast accuracy, service, inventory, and working capital performance. Team Leadership: Lead and develop the planning team, embedding robust standards, analytical rigour, and accountability to build a high performing function. Cross Functional Partnership: Act as the senior planning partner to Finance, Commercial, Operations, and external retail stakeholders, ensuring plans are credible, aligned, and trusted across the organisation About You: Advanced Excel / planning analytics capability Integrated Planning & S&OP; end to end S&OP / IBP design, cadence, and governance - how to translate commercial strategy into executable supply plans Scenario planning (upside, downside, constraints) and risk quantification Financial & Commercial Acumen; Understanding of forecast bias, revenue vs volume dynamic and how planning decisions impact cash, COGS, and service Proven experience leading cross functional planning discussions Line management experience of planners or analysts Planning in environments with imperfect data and volatility Experience in fast growth, SKU complex, or multi channel environments International / multi region planning experience Backstage Perks: Make a real impact on our next act by joining AKT at an exciting stage of growth, following our recent USA, Australia and New Zealand launches. Flexible working: work from home, at our Oxford Circus office (which comes with gym access), or in co working spaces across the UK. We'll reimburse you if you prefer a co working space over working from home. Monthly team days in London to connect with the AKT ensemble. Be part of a collective of creatives where the arts underpin everything we do. A funny, kind, and inclusive work environment - we are banter, but we get sh t done. Allowance for products to give you the confidence to step onto the stage and perform. Intervals encouraged: 36 days holiday, including bank holidays (pro rata for part time roles) Pension contribution matching via salary sacrifice up to 5% of your salary. Everybody is welcome AKT London is for everyone. We believe that an inclusive work environment and a diverse, empowered team are key to achieving our mission. Our products are gender free and built for every BODY to help give them the confidence to step onto their stage - whatever that may be - and PERFORM. Our work environment is no different. AKT London is an equal opportunity employer. We do not discriminate on the basis of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We commit to a focused and sustained action to dismantle racist systems, policies, practices, and ideologies within ourselves and our networks. We have zero tolerance for intolerance. With our Founders belonging to a minority community, we commit to difference and diversity from the beginning, and we know what a rich and creative work environment can cultivate. Anybody and everybody, to whoever is reading: we welcome you! If you're a driven and hungry professional with a passion for beauty and sustainability, and you're ready to make a significant impact in a fast growing start up, we'd love to hear from you. Join us in redefining personal care while looking after our planet!
Because we strive to put people first. Culture, our way. Technology at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you'll contribute your unique skills to fuel our technological advancements. What You'll Do as a Head of Service In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day to day: IT Service Strategy & Roadmap Ownership Defines and owns the IT Service Strategy and Roadmap, ensuring it aligns with business goals, user experience expectations, and overall technology direction. Cross Functional Service Leadership Provides leadership and direction across all IT service functions, ensuring strong alignment and collaboration with product, platform, engineering, and wider business stakeholders. Customer Centric Service Culture Champions a service culture focused on customer experience, with emphasis on service availability, performance, resilience, and consistent user satisfaction. Stable & Transformative Service Delivery Ensures stable, efficient, and customer focused service delivery while driving continuous transformation, capability maturity, and operational excellence across the service estate. End to End Service Delivery Oversight Oversees and coordinates the full spectrum of IT service delivery activities, ensuring cohesive, reliable, and high quality services across the organisation. Leadership of Key Service Functions Leads all core service areas, including Service Operations, Service Assurance, Service Design & Transition, End User Experience, Field Services, and Major Incident Management, with direct oversight of Service Operations as a central function. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Extensive Service Leadership Experience 10+ years in senior IT service leadership roles covering operations, governance, and transformation. Global & Multi Supplier Delivery Expertise Proven experience leading large, complex, global service environments with multi supplier models. Strong ITIL & Service Management Capability Deep knowledge of ITIL, service strategy, and performance measurement; ITIL v4/v3 certification desirable. Service Roadmap & Transformation Success Demonstrated ability to shape and deliver service roadmaps and major transformation programmes. Cross Functional Collaboration & Modern ITSM Tools Experienced working with product, engineering, and infrastructure teams; familiar with SIAM, agile/DevOps, and platforms like ServiceNow. High Impact Leadership & Stakeholder Engagement Excellent leadership and communication skills with the ability to influence at all levels; beneficial background in retail, logistics, or global multi site organisations. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Our fashion isn't one size fits all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at .
Apr 04, 2026
Full time
Because we strive to put people first. Culture, our way. Technology at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you'll contribute your unique skills to fuel our technological advancements. What You'll Do as a Head of Service In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day to day: IT Service Strategy & Roadmap Ownership Defines and owns the IT Service Strategy and Roadmap, ensuring it aligns with business goals, user experience expectations, and overall technology direction. Cross Functional Service Leadership Provides leadership and direction across all IT service functions, ensuring strong alignment and collaboration with product, platform, engineering, and wider business stakeholders. Customer Centric Service Culture Champions a service culture focused on customer experience, with emphasis on service availability, performance, resilience, and consistent user satisfaction. Stable & Transformative Service Delivery Ensures stable, efficient, and customer focused service delivery while driving continuous transformation, capability maturity, and operational excellence across the service estate. End to End Service Delivery Oversight Oversees and coordinates the full spectrum of IT service delivery activities, ensuring cohesive, reliable, and high quality services across the organisation. Leadership of Key Service Functions Leads all core service areas, including Service Operations, Service Assurance, Service Design & Transition, End User Experience, Field Services, and Major Incident Management, with direct oversight of Service Operations as a central function. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Extensive Service Leadership Experience 10+ years in senior IT service leadership roles covering operations, governance, and transformation. Global & Multi Supplier Delivery Expertise Proven experience leading large, complex, global service environments with multi supplier models. Strong ITIL & Service Management Capability Deep knowledge of ITIL, service strategy, and performance measurement; ITIL v4/v3 certification desirable. Service Roadmap & Transformation Success Demonstrated ability to shape and deliver service roadmaps and major transformation programmes. Cross Functional Collaboration & Modern ITSM Tools Experienced working with product, engineering, and infrastructure teams; familiar with SIAM, agile/DevOps, and platforms like ServiceNow. High Impact Leadership & Stakeholder Engagement Excellent leadership and communication skills with the ability to influence at all levels; beneficial background in retail, logistics, or global multi site organisations. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Our fashion isn't one size fits all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at .
Full time, 35 hours per week (M-F) Temporary 2 years FTC. EVH Grade 8, PA28 to PA31 £48,597 Job Type: Full Time Job Purpose The HR Business Partner is responsible to the CEO through the Head of People Services for delivering high quality, professional people advice and support to managers and leaders across Maryhill Housing. The postholder will lead on complex employee relations matters, support fair and consistent people management practices, and contribute to the delivery of the People Strategy in a way that reflects Maryhill Housing's values of think customer first, see it through, value people's differences, and listen and improve. Through effective people practice, the role will support achieving excellence across the organisation, enabling staff to deliver high quality services and positive outcomes for tenants and customers. General Responsibilities Ensure effective management of complex employee relations cases Support and coach managers to build skills and confidence in managing people issues within their own area of responsibility Ensure HR operations and practices are aligned to latest employment legislation, ACAS guidance, EVH terms and conditions and organisational policies Identify employee trends and patterns through monitoring and review of data Working with managers at all levels to support organisational change Contribute to People centred projects and initiatives to improve manager capability, employee and customer experience, and organisational effectiveness Key Responsibilities Employee Relations Lead and manage complex employee relations cases including disciplinary, grievance, absence management, performance management, dignity at work, redundancy, restructuring, and capability issues, ensuring matters are handled fairly, sensitively, consistently and thoroughly from start to finish (see it through). Provide clear, timely, and pragmatic advice to managers on employee relations matters, employment law, and good practice, supporting high standards of people management and service delivery (achieving excellence). Support and coach managers to build confidence and capability in managing people matters in line with Maryhill Housing's values, promoting respectful, inclusive, and high performing teams (value people's differences). Ensure employee relations cases are managed in accordance with organisational policies, EVH terms and conditions, employment legislation, and relevant ACAS guidance and Codes of Practice. (achieving excellence) Identify employee relations trends, learning points, and improvement opportunities, using data and feedback to strengthen practice and outcomes (listen and improve). Build and maintain positive working relationships with internal and external stakeholders through collaborative working (think customer first). HR Business Partner Working with and under the guidance of the Head of People Services, partner with managers and senior leaders to support workforce planning, organisational design, and service change, ensuring "people" impacts are fully considered and aligned to organisational priorities (think customer first). Working with the Head of People Services, contribute to the development and delivery of the People Strategy, supporting a culture of engagement, wellbeing, inclusion, and high performance that underpins organisational excellence. (achieving excellence) Act as a trusted advisor to managers, balancing organisational needs with fairness, employee wellbeing, and positive employee relations. (listen and improve) Provide constructive challenge and professional guidance to support values led decision making and continuous improvement. (think customer first). Ensure advice and guidance is in accordance with latest legislation, policies and terms and conditions. (think customer first) Support and coach managers to promote and achieve excellent performance across the organisation (achieving excellence). Monitor KPIs to ensure standards are in line with strategic objectives and the business plan (see it through). Working with the L & D lead and managers, identify performance/capability gaps and facilitate restorative actions. (listen and improve). Change & Continuous Improvement Working with the Head of People Services and senior staff to support organisational change initiatives, including restructures and service improvements, ensuring people impacts are clearly communicated, managed effectively, and followed through to completion (see it through). Promote consistent, fair, and high quality application of employee relations practice across Maryhill Housing. (think customer first). Contribute to people focused projects and initiatives that improve manager capability, employee and customer experience, and organisational effectiveness, using learning and feedback to drive excellence (listen and improve). Update policies to ensure they are aligned with changing legislation and ensure changes are communicated as required to stakeholders. Ensure own continuous development and knowledge is up to date and in line with HR and legal developments (listen and improve). Corporate Responsibility Ensure compliance with all regulatory, statutory and legal requirements and other directives. Comply with MH's policies including our code of conduct, health and safety, anti fraud and bribery and equalities policies. Ensure effective communication in plain language, both internally and externally; to ensure people are informed, engaged and find it easy to access our services and contact us and understand our information and the decisions we make. Maximise the use of IT to improve efficiency and increase productivity. Produce accurate and timely performance information and data, including information required for regulatory and statutory returns. Contact Information Contact name: HR Recruitment Email address:
Apr 04, 2026
Full time
Full time, 35 hours per week (M-F) Temporary 2 years FTC. EVH Grade 8, PA28 to PA31 £48,597 Job Type: Full Time Job Purpose The HR Business Partner is responsible to the CEO through the Head of People Services for delivering high quality, professional people advice and support to managers and leaders across Maryhill Housing. The postholder will lead on complex employee relations matters, support fair and consistent people management practices, and contribute to the delivery of the People Strategy in a way that reflects Maryhill Housing's values of think customer first, see it through, value people's differences, and listen and improve. Through effective people practice, the role will support achieving excellence across the organisation, enabling staff to deliver high quality services and positive outcomes for tenants and customers. General Responsibilities Ensure effective management of complex employee relations cases Support and coach managers to build skills and confidence in managing people issues within their own area of responsibility Ensure HR operations and practices are aligned to latest employment legislation, ACAS guidance, EVH terms and conditions and organisational policies Identify employee trends and patterns through monitoring and review of data Working with managers at all levels to support organisational change Contribute to People centred projects and initiatives to improve manager capability, employee and customer experience, and organisational effectiveness Key Responsibilities Employee Relations Lead and manage complex employee relations cases including disciplinary, grievance, absence management, performance management, dignity at work, redundancy, restructuring, and capability issues, ensuring matters are handled fairly, sensitively, consistently and thoroughly from start to finish (see it through). Provide clear, timely, and pragmatic advice to managers on employee relations matters, employment law, and good practice, supporting high standards of people management and service delivery (achieving excellence). Support and coach managers to build confidence and capability in managing people matters in line with Maryhill Housing's values, promoting respectful, inclusive, and high performing teams (value people's differences). Ensure employee relations cases are managed in accordance with organisational policies, EVH terms and conditions, employment legislation, and relevant ACAS guidance and Codes of Practice. (achieving excellence) Identify employee relations trends, learning points, and improvement opportunities, using data and feedback to strengthen practice and outcomes (listen and improve). Build and maintain positive working relationships with internal and external stakeholders through collaborative working (think customer first). HR Business Partner Working with and under the guidance of the Head of People Services, partner with managers and senior leaders to support workforce planning, organisational design, and service change, ensuring "people" impacts are fully considered and aligned to organisational priorities (think customer first). Working with the Head of People Services, contribute to the development and delivery of the People Strategy, supporting a culture of engagement, wellbeing, inclusion, and high performance that underpins organisational excellence. (achieving excellence) Act as a trusted advisor to managers, balancing organisational needs with fairness, employee wellbeing, and positive employee relations. (listen and improve) Provide constructive challenge and professional guidance to support values led decision making and continuous improvement. (think customer first). Ensure advice and guidance is in accordance with latest legislation, policies and terms and conditions. (think customer first) Support and coach managers to promote and achieve excellent performance across the organisation (achieving excellence). Monitor KPIs to ensure standards are in line with strategic objectives and the business plan (see it through). Working with the L & D lead and managers, identify performance/capability gaps and facilitate restorative actions. (listen and improve). Change & Continuous Improvement Working with the Head of People Services and senior staff to support organisational change initiatives, including restructures and service improvements, ensuring people impacts are clearly communicated, managed effectively, and followed through to completion (see it through). Promote consistent, fair, and high quality application of employee relations practice across Maryhill Housing. (think customer first). Contribute to people focused projects and initiatives that improve manager capability, employee and customer experience, and organisational effectiveness, using learning and feedback to drive excellence (listen and improve). Update policies to ensure they are aligned with changing legislation and ensure changes are communicated as required to stakeholders. Ensure own continuous development and knowledge is up to date and in line with HR and legal developments (listen and improve). Corporate Responsibility Ensure compliance with all regulatory, statutory and legal requirements and other directives. Comply with MH's policies including our code of conduct, health and safety, anti fraud and bribery and equalities policies. Ensure effective communication in plain language, both internally and externally; to ensure people are informed, engaged and find it easy to access our services and contact us and understand our information and the decisions we make. Maximise the use of IT to improve efficiency and increase productivity. Produce accurate and timely performance information and data, including information required for regulatory and statutory returns. Contact Information Contact name: HR Recruitment Email address:
Role: Group Financial Controller Location: St Albans Salary: £75-85k The Financial Controller will be responsible for overseeing the financial operations of the whole firm. Working through the internal Finance team, you will be expected to secure robust financial control, provide accurate reporting and ensure that we are compliant with regulatory requirements. In this way you will help provide financial guidance to senior management with timely, high-quality insights to drive performance, profitability and sustainable growth. Financial Control and Reporting Review the monthly management accounts, and prepare reports for partner meetings and the management committee. Manage and oversee the month-end closing process, ensuring all financial transactions are accurately recorded and reported in a timely manner. A key objective will be to streamline and reduce our month end close process. Ensure all reporting from our practice management software, CCH, is accurate and reconciled. Responsibility for ensuring all accounting and calculations required to maintain partner capital accounts are completed timely and accurately, as well as all necessary reporting. Prepare and present accurate and timely financial statements, and coordinate and manage the annual audit process. Ensure compliance with all relevant accounting standards and regulatory requirements. Budgeting, Forecasting and Performance Manage the annual budget process and oversee subsequent reforecasting as appropriate. Conduct financial analysis and provide insights to support business decision-making, including regular flash reporting and KPIs for partners. Ensure charge out rates are appropriately set and communicated across the firm. Cashflow and Working Capital Monitor cash flow and manage working capital requirements. Oversee the credit control function, ensuring timely collection of outstanding balances, accurate debtor reporting, and effective processes to minimize overdue accounts. Maintain and manage our banking relationship with HSBC to ensure smooth and efficient banking operations. Compliance and Governance Oversee client accounts in line with the ICAEW client money regulations, ensuring that all client funds are handled and recorded accurately. Oversee the preparation and review of our VAT returns, ensuring they are accurately compiled and submitted in compliance with all relevant regulations. Work closely with HR to ensure payroll is processed accurately and on time, including managing employee benefits and deductions. Ensure all payroll-related reporting and compliance requirements are met. Support tax planning and compliance for the group. Leadership and Team Management Manage and oversee the daily operations of the finance department. On an ongoing basis, lead, mentor, and develop the internal finance team. Allocate work effectively and ensure high standards of accuracy and timeliness. Support succession planning and continuous improvement within the finance function. Systems and Process Improvement Develop and implement financial policies, procedures, and controls. Work with the project team looking to ensure that CCH is fit for purpose. Strategic support Collaborate with senior management to develop and implement strategic plans and initiatives. Act as a trusted financial advisor to partners and senior leadership supporting the work of the COO. Support with the financial details of strategic initiatives the COO is being required to work on for the partnership. Provide financial input into business planning and decision-making with key stakeholders across the business. Key systems used Practice Management System (CCH) SharePoint Staffology Payroll Microsoft Outlook Microsoft Office Suite Qualifications required ACA, ACCA or CIMA qualified accountant with a minimum of 10 years of experience in finance and accounting, and at least 5 years in a leadership role. Experience required Strong knowledge of accounting principles, financial reporting, and regulatory requirements. Excellent analytical and problem-solving skills. Proven ability to manage and develop a team. Strong communication and interpersonal skills. Advanced proficiency in financial software and Microsoft Office Suite. Ability to work effectively in a fast-paced and dynamic environment. High level of integrity and ethical standards Demonstrated ability to be proactive and continuously seek out opportunities for change and improvement. If you feel the above Financial Controller specification matches your professional background, click apply.
Apr 04, 2026
Full time
Role: Group Financial Controller Location: St Albans Salary: £75-85k The Financial Controller will be responsible for overseeing the financial operations of the whole firm. Working through the internal Finance team, you will be expected to secure robust financial control, provide accurate reporting and ensure that we are compliant with regulatory requirements. In this way you will help provide financial guidance to senior management with timely, high-quality insights to drive performance, profitability and sustainable growth. Financial Control and Reporting Review the monthly management accounts, and prepare reports for partner meetings and the management committee. Manage and oversee the month-end closing process, ensuring all financial transactions are accurately recorded and reported in a timely manner. A key objective will be to streamline and reduce our month end close process. Ensure all reporting from our practice management software, CCH, is accurate and reconciled. Responsibility for ensuring all accounting and calculations required to maintain partner capital accounts are completed timely and accurately, as well as all necessary reporting. Prepare and present accurate and timely financial statements, and coordinate and manage the annual audit process. Ensure compliance with all relevant accounting standards and regulatory requirements. Budgeting, Forecasting and Performance Manage the annual budget process and oversee subsequent reforecasting as appropriate. Conduct financial analysis and provide insights to support business decision-making, including regular flash reporting and KPIs for partners. Ensure charge out rates are appropriately set and communicated across the firm. Cashflow and Working Capital Monitor cash flow and manage working capital requirements. Oversee the credit control function, ensuring timely collection of outstanding balances, accurate debtor reporting, and effective processes to minimize overdue accounts. Maintain and manage our banking relationship with HSBC to ensure smooth and efficient banking operations. Compliance and Governance Oversee client accounts in line with the ICAEW client money regulations, ensuring that all client funds are handled and recorded accurately. Oversee the preparation and review of our VAT returns, ensuring they are accurately compiled and submitted in compliance with all relevant regulations. Work closely with HR to ensure payroll is processed accurately and on time, including managing employee benefits and deductions. Ensure all payroll-related reporting and compliance requirements are met. Support tax planning and compliance for the group. Leadership and Team Management Manage and oversee the daily operations of the finance department. On an ongoing basis, lead, mentor, and develop the internal finance team. Allocate work effectively and ensure high standards of accuracy and timeliness. Support succession planning and continuous improvement within the finance function. Systems and Process Improvement Develop and implement financial policies, procedures, and controls. Work with the project team looking to ensure that CCH is fit for purpose. Strategic support Collaborate with senior management to develop and implement strategic plans and initiatives. Act as a trusted financial advisor to partners and senior leadership supporting the work of the COO. Support with the financial details of strategic initiatives the COO is being required to work on for the partnership. Provide financial input into business planning and decision-making with key stakeholders across the business. Key systems used Practice Management System (CCH) SharePoint Staffology Payroll Microsoft Outlook Microsoft Office Suite Qualifications required ACA, ACCA or CIMA qualified accountant with a minimum of 10 years of experience in finance and accounting, and at least 5 years in a leadership role. Experience required Strong knowledge of accounting principles, financial reporting, and regulatory requirements. Excellent analytical and problem-solving skills. Proven ability to manage and develop a team. Strong communication and interpersonal skills. Advanced proficiency in financial software and Microsoft Office Suite. Ability to work effectively in a fast-paced and dynamic environment. High level of integrity and ethical standards Demonstrated ability to be proactive and continuously seek out opportunities for change and improvement. If you feel the above Financial Controller specification matches your professional background, click apply.
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. A newly created role has arisen within our Origination department at PIC: we are recruiting for aHead of Transition Programme Managementto join our Transitions function, which plays a critical role in the management and delivery of transition projects for clients. This involves delivering efficient project management processes, standards, and governance frameworks to reduce cost, mitigate risks and drive value across the Company. The purpose of this role is to engage and develop strong working relationships with stakeholders at all levels to ensure key internal departments (Operations, Origination, Finance, Finance Actuarial, IT, Longevity Risk Management, Information Management, Legal and Risk) and PIC's third parties (Administration, Legal, Communications, Actuarial) to ensure that transition processes deliver on our commitments to clients and quality into the business. You will partner with our Co-Heads of Transition Management to deliver strong business outcomes relating to systems, processes, and technology improvements and automation as appropriate, which deliver positive outcomes for the Company brand and market reputation as well as for our policyholders on a consistent basis. Specific accountabilities assigned to the role of Transition Programme Manager: Programme Leadership: Lead and manage a programme comprising multiple, concurrent client-facing transition projects, ensuring cohesive delivery and oversight. Project Governance: Establish and maintain appropriate project governance, including reporting, documentation, and controls in line with internal standards. Escalation: Act as a primary escalation point for clients, transition managers or third parties, ensuring a professional and responsive service that meets or exceeds expectations. Planning and Scheduling: Oversee detailed programme planning, project scheduling, and resource allocation to ensure timely delivery across all workstreams. Budget Management: Manage the overall programme budget (multi-million-pounds), including individual project cost tracking, forecasting, and reporting. Ensure cost efficiency and accountability. Stakeholder Management: Collaborate with internal stakeholders (Origination, Operations, HR, Finance, etc.) and external partners to align project objectives and deliverables with financial and human resource capacity. Risk and Issue Management: Proactively identify and manage programme risks, issues, and dependencies, ensuring effective resolution or escalation. Team Leadership: Provide leadership, guidance, and development support to Transition Managers and connected internal teams and third parties across the programme. Quality Assurance: Monitor the quality of project deliverables to ensure they meet business requirements and client satisfaction standards. Keeps informed of industry trends, market developments, regulatory changes in insurance/financial services as well as best practices relating to the Transition Experience: Proven track record of successfully delivering large, complex programmes, ideally across insurance, financial services. Demonstrated experience of managing multi-million-pound departmental budgets. Experience in leading client facing onboarding programmes at scale. Track record of delivering measurable outcomes in terms of client satisfaction, operational efficiency and commercial performance. Significant experience working with executive stakeholders and cross-functional teams. Demonstrated ability to introduce and embed governance frameworks and risk management processes. Evidence of fostering a high-performance culture and developing strong project managers. Experience in budget management, and performance reporting. Experience in developing effective monitoring and quality control processes. Knowledge: Deep understanding of programme and project management methodologies. Strong knowledge of insurance operations, client onboarding and transition processes. Awareness of governance, compliance and risk frameworks. Familiarity with change management principles and application to complex client projects. Skills Exceptional leadership and people management skills, able to inspire, coach and motivate a diverse team. Excellent stakeholder management and influencing skills, with the ability to engage credibly at Senior Executive levels Strong analytical and problem-solving abilities, with structured approach to issue resolution. Highly effective communication skills (written, verbal and presentation) with the ability to distil complex information into clear, actionable insights. Ability to balance strategic vision with hands on delivery oversight. Skilled at driving continuous improvement, innovation and best practice adoption. Commercial judgement and analytical mindset with the ability to analyse data and make informed decisions. Good working knowledge of MS Excel, MS PowerPoint, MS Word and Power BI. DEI at PIC: At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
Apr 04, 2026
Full time
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. A newly created role has arisen within our Origination department at PIC: we are recruiting for aHead of Transition Programme Managementto join our Transitions function, which plays a critical role in the management and delivery of transition projects for clients. This involves delivering efficient project management processes, standards, and governance frameworks to reduce cost, mitigate risks and drive value across the Company. The purpose of this role is to engage and develop strong working relationships with stakeholders at all levels to ensure key internal departments (Operations, Origination, Finance, Finance Actuarial, IT, Longevity Risk Management, Information Management, Legal and Risk) and PIC's third parties (Administration, Legal, Communications, Actuarial) to ensure that transition processes deliver on our commitments to clients and quality into the business. You will partner with our Co-Heads of Transition Management to deliver strong business outcomes relating to systems, processes, and technology improvements and automation as appropriate, which deliver positive outcomes for the Company brand and market reputation as well as for our policyholders on a consistent basis. Specific accountabilities assigned to the role of Transition Programme Manager: Programme Leadership: Lead and manage a programme comprising multiple, concurrent client-facing transition projects, ensuring cohesive delivery and oversight. Project Governance: Establish and maintain appropriate project governance, including reporting, documentation, and controls in line with internal standards. Escalation: Act as a primary escalation point for clients, transition managers or third parties, ensuring a professional and responsive service that meets or exceeds expectations. Planning and Scheduling: Oversee detailed programme planning, project scheduling, and resource allocation to ensure timely delivery across all workstreams. Budget Management: Manage the overall programme budget (multi-million-pounds), including individual project cost tracking, forecasting, and reporting. Ensure cost efficiency and accountability. Stakeholder Management: Collaborate with internal stakeholders (Origination, Operations, HR, Finance, etc.) and external partners to align project objectives and deliverables with financial and human resource capacity. Risk and Issue Management: Proactively identify and manage programme risks, issues, and dependencies, ensuring effective resolution or escalation. Team Leadership: Provide leadership, guidance, and development support to Transition Managers and connected internal teams and third parties across the programme. Quality Assurance: Monitor the quality of project deliverables to ensure they meet business requirements and client satisfaction standards. Keeps informed of industry trends, market developments, regulatory changes in insurance/financial services as well as best practices relating to the Transition Experience: Proven track record of successfully delivering large, complex programmes, ideally across insurance, financial services. Demonstrated experience of managing multi-million-pound departmental budgets. Experience in leading client facing onboarding programmes at scale. Track record of delivering measurable outcomes in terms of client satisfaction, operational efficiency and commercial performance. Significant experience working with executive stakeholders and cross-functional teams. Demonstrated ability to introduce and embed governance frameworks and risk management processes. Evidence of fostering a high-performance culture and developing strong project managers. Experience in budget management, and performance reporting. Experience in developing effective monitoring and quality control processes. Knowledge: Deep understanding of programme and project management methodologies. Strong knowledge of insurance operations, client onboarding and transition processes. Awareness of governance, compliance and risk frameworks. Familiarity with change management principles and application to complex client projects. Skills Exceptional leadership and people management skills, able to inspire, coach and motivate a diverse team. Excellent stakeholder management and influencing skills, with the ability to engage credibly at Senior Executive levels Strong analytical and problem-solving abilities, with structured approach to issue resolution. Highly effective communication skills (written, verbal and presentation) with the ability to distil complex information into clear, actionable insights. Ability to balance strategic vision with hands on delivery oversight. Skilled at driving continuous improvement, innovation and best practice adoption. Commercial judgement and analytical mindset with the ability to analyse data and make informed decisions. Good working knowledge of MS Excel, MS PowerPoint, MS Word and Power BI. DEI at PIC: At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
An innovative educational platform seeks a leader to drive commercial success in Nottingham's secondary schools. The role involves setting targets, managing relationships with school heads, and ensuring efficient operations. Ideal candidates will have prior management experience, a passion for education, and a solution-oriented mindset. This is an exciting opportunity to shape the future of education and enjoy benefits like health insurance and an ownership stake in the company. Join a team dedicated to fostering an inclusive culture through diverse perspectives.
Apr 04, 2026
Full time
An innovative educational platform seeks a leader to drive commercial success in Nottingham's secondary schools. The role involves setting targets, managing relationships with school heads, and ensuring efficient operations. Ideal candidates will have prior management experience, a passion for education, and a solution-oriented mindset. This is an exciting opportunity to shape the future of education and enjoy benefits like health insurance and an ownership stake in the company. Join a team dedicated to fostering an inclusive culture through diverse perspectives.
The Body Shop International Limited
Greenhithe, Kent
The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell To support the store management team in driving sales and profit within the store through the supervision and coaching of customer consultants together with and in the absence of store management, demonstrating that as an individual and as a team member, you consistently deliver an exceptional customer experience whilst ensuring adherence to company procedures & policies in relation to protection of the brand and company assets and uphold the values and vision of The Body Shop More about the role Customer Experience - As a Team Leader you will demonstrate the ability to work independently with minimal direction. You will consistently act with a sense of urgency and effectively handle customer concerns and share the feedback with store management as appropriate. You will creatively support maintenance of store lay-out, inventory management and other store operations as per guidelines. You will coach Customer Consultants to achieve exceptional customer service standards in partnership with the store management. You will be a passionate ambassador of The Body Shop Campaigns. Delivery - As a Team Leader you understand the causes of sales trends, you use storytelling about our products to enhance customer experience. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Team Leaders should be able to operate multiple systems. Must be able to meet sales/performance targets and also assist store management in recruiting the right team. You will perform opening and closing procedures for the store as per The Body Shop's operational standards including the completion of all audit documentation. We're looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Teamwork and People Management - Our people are at the heart of everything we do. Our Team Leaders should be team players, be supportive of change and new ideas. Be able to assist the store management with training new staff. We're are looking for flexible and responsible role models who are capable of attracting and retaining people who reflect the brand. What we look for Experience working in customer service, have genuine passion for beauty and the retail industry Ability to communicate and listen effectively and demonstrate operational skills Strong interpersonal skills to build rapport with customers, and provide appropriate solutions to customer needs A positive mindset with the willingness to develop. Ability to multitask, manage time and work flexible hours Talent Drivers Collaborative Skills Purpose Personal Conduct Leadership Commerciality
Apr 04, 2026
Full time
The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell To support the store management team in driving sales and profit within the store through the supervision and coaching of customer consultants together with and in the absence of store management, demonstrating that as an individual and as a team member, you consistently deliver an exceptional customer experience whilst ensuring adherence to company procedures & policies in relation to protection of the brand and company assets and uphold the values and vision of The Body Shop More about the role Customer Experience - As a Team Leader you will demonstrate the ability to work independently with minimal direction. You will consistently act with a sense of urgency and effectively handle customer concerns and share the feedback with store management as appropriate. You will creatively support maintenance of store lay-out, inventory management and other store operations as per guidelines. You will coach Customer Consultants to achieve exceptional customer service standards in partnership with the store management. You will be a passionate ambassador of The Body Shop Campaigns. Delivery - As a Team Leader you understand the causes of sales trends, you use storytelling about our products to enhance customer experience. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Team Leaders should be able to operate multiple systems. Must be able to meet sales/performance targets and also assist store management in recruiting the right team. You will perform opening and closing procedures for the store as per The Body Shop's operational standards including the completion of all audit documentation. We're looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Teamwork and People Management - Our people are at the heart of everything we do. Our Team Leaders should be team players, be supportive of change and new ideas. Be able to assist the store management with training new staff. We're are looking for flexible and responsible role models who are capable of attracting and retaining people who reflect the brand. What we look for Experience working in customer service, have genuine passion for beauty and the retail industry Ability to communicate and listen effectively and demonstrate operational skills Strong interpersonal skills to build rapport with customers, and provide appropriate solutions to customer needs A positive mindset with the willingness to develop. Ability to multitask, manage time and work flexible hours Talent Drivers Collaborative Skills Purpose Personal Conduct Leadership Commerciality
A leading retail company in Newbury is seeking an enthusiastic Assistant Store Manager to support store operations and lead the retail team. This role involves driving performance through strong leadership and customer service. The ideal candidate will have previous retail supervisory experience, excellent communication skills, and the ability to work in a fast-paced environment. We offer competitive perks, including a store bonus scheme and discounts.
Apr 04, 2026
Full time
A leading retail company in Newbury is seeking an enthusiastic Assistant Store Manager to support store operations and lead the retail team. This role involves driving performance through strong leadership and customer service. The ideal candidate will have previous retail supervisory experience, excellent communication skills, and the ability to work in a fast-paced environment. We offer competitive perks, including a store bonus scheme and discounts.
Head of Professional Services is a key position within the organization, serving as a player-coach who leads and develops the professional services team while also directly contributing to the execution of projects. They provide strategic and hands-on guidance in product configuration, implementation, delivery, and training across the project lifecycle, ensuring projects are delivered on time, within budget, and to a high standard of quality. Ideal candidate will have strong professional services experience and commercial acumen, will be motivated by ambitious growth targets and interest in building a best in class professional services business. About The Aviation Group Our Aviation group delivers mission-critical software solutions that empower airlines, airports, and aviation service providers to operate efficiently and safely. From maintenance planning and flight operations to compliance and resource management, our products enable customers to optimize performance, reduce costs, and ensure regulatory compliance. As part of a global network of specialized software companies, our aviation teams operate with entrepreneurial agility while benefiting from shared expertise, innovation, and best practices across the wider Valsoft group. About Valsoft Corp Established in Canada in 2015, Valsoft has grown to a global portfolio of 120+ companies, acquiring and developing vertical market software companies, enabling each business to deliver the best mission-critical solutions for customers in their respective industries. A key tenet of Valsoft's philosophy is to invest in well-established businesses and foster an entrepreneurial environment that moulds companies into leaders in their respective industries. Valsoft looks to buy, hold, and create value through long-term partnerships with existing management. Investment Approach Unlike private equity and venture capital firms, we are Entrepreneurs who Buy, Enhance and Grow Software Businesses. That's right; we don't sell businesses. We form a strategic alliance with existing management teams. We recognize the dedication and perseverance required to create a firm and place a premium on customers' and workers' well-being over short-term goals. Culture Valsoft is more than just a place to work; we're a team. We mean it when we say people are our greatest assets, so investing in them is our number one priority. We create an environment where our employees feel first-day-on-the-job excitement, day after day, creating a culture of high performers and collaboration. We Dream Big, Stay Humble, and Stay Hungry. Key responsibilities Lead the Professional Services team, optimizing utilization and project resources. Develop strategies to improve utilisation rates and align resources with demand, ensuring high productivity and client satisfaction. Develop project estimates, scopes of work, Statements of Work (SOW), proposal responses, change orders, consulting agreements, and other documents as necessary Oversee Professional Services, PMO, and Implementation teams. Set performance standards, enforce policies, and drive continuous improvement and compliance across teams to enhance service quality and adherence to regulatory requirements. Own the professional services targets, including monitoring and updating the pipeline, working close with sales, customer success and product teams to find new revenue opportunities Assess professional services team and implement best practices Conduct in-depth needs assessments to understand each client's unique business processes and requirements Create high-quality presentation assets and facilitate trainings for internal and external audiences across in-person and virtual formats Conduct online and in-person client trainings and fact-finding sessions Manage multiple implementation and migration projects simultaneously, maintaining clear communication and exceptional service standards 6+ years' proven experience in Project Management, Consulting, Professional Services or equivalent Ability to work in a fast-paced environment with new software updates regularly Self-starter mentality. Your instinct is to figure out what is next and move with or without explicit direction Highly organized and can prioritize when required to balance multiple clients and business needs Flexible, easily adaptable to change Excellent communication, presentation and training abilities, includingactive listening skills, to a wide variety of audiences Fluent in English, both written and verbal, is essential Experience and understanding of Aviation industry is preferred Legally authorized to work in the UK Strategic leadership role within a growing international aviation technology group Opportunity to shape next-generation aviation software solutions Global collaboration with top-tier technical and business teams Competitive benefits and growth-oriented environment Competitive base salary plus variable compensation aligned with performance. Hybrid or remote working flexibility
Apr 04, 2026
Full time
Head of Professional Services is a key position within the organization, serving as a player-coach who leads and develops the professional services team while also directly contributing to the execution of projects. They provide strategic and hands-on guidance in product configuration, implementation, delivery, and training across the project lifecycle, ensuring projects are delivered on time, within budget, and to a high standard of quality. Ideal candidate will have strong professional services experience and commercial acumen, will be motivated by ambitious growth targets and interest in building a best in class professional services business. About The Aviation Group Our Aviation group delivers mission-critical software solutions that empower airlines, airports, and aviation service providers to operate efficiently and safely. From maintenance planning and flight operations to compliance and resource management, our products enable customers to optimize performance, reduce costs, and ensure regulatory compliance. As part of a global network of specialized software companies, our aviation teams operate with entrepreneurial agility while benefiting from shared expertise, innovation, and best practices across the wider Valsoft group. About Valsoft Corp Established in Canada in 2015, Valsoft has grown to a global portfolio of 120+ companies, acquiring and developing vertical market software companies, enabling each business to deliver the best mission-critical solutions for customers in their respective industries. A key tenet of Valsoft's philosophy is to invest in well-established businesses and foster an entrepreneurial environment that moulds companies into leaders in their respective industries. Valsoft looks to buy, hold, and create value through long-term partnerships with existing management. Investment Approach Unlike private equity and venture capital firms, we are Entrepreneurs who Buy, Enhance and Grow Software Businesses. That's right; we don't sell businesses. We form a strategic alliance with existing management teams. We recognize the dedication and perseverance required to create a firm and place a premium on customers' and workers' well-being over short-term goals. Culture Valsoft is more than just a place to work; we're a team. We mean it when we say people are our greatest assets, so investing in them is our number one priority. We create an environment where our employees feel first-day-on-the-job excitement, day after day, creating a culture of high performers and collaboration. We Dream Big, Stay Humble, and Stay Hungry. Key responsibilities Lead the Professional Services team, optimizing utilization and project resources. Develop strategies to improve utilisation rates and align resources with demand, ensuring high productivity and client satisfaction. Develop project estimates, scopes of work, Statements of Work (SOW), proposal responses, change orders, consulting agreements, and other documents as necessary Oversee Professional Services, PMO, and Implementation teams. Set performance standards, enforce policies, and drive continuous improvement and compliance across teams to enhance service quality and adherence to regulatory requirements. Own the professional services targets, including monitoring and updating the pipeline, working close with sales, customer success and product teams to find new revenue opportunities Assess professional services team and implement best practices Conduct in-depth needs assessments to understand each client's unique business processes and requirements Create high-quality presentation assets and facilitate trainings for internal and external audiences across in-person and virtual formats Conduct online and in-person client trainings and fact-finding sessions Manage multiple implementation and migration projects simultaneously, maintaining clear communication and exceptional service standards 6+ years' proven experience in Project Management, Consulting, Professional Services or equivalent Ability to work in a fast-paced environment with new software updates regularly Self-starter mentality. Your instinct is to figure out what is next and move with or without explicit direction Highly organized and can prioritize when required to balance multiple clients and business needs Flexible, easily adaptable to change Excellent communication, presentation and training abilities, includingactive listening skills, to a wide variety of audiences Fluent in English, both written and verbal, is essential Experience and understanding of Aviation industry is preferred Legally authorized to work in the UK Strategic leadership role within a growing international aviation technology group Opportunity to shape next-generation aviation software solutions Global collaboration with top-tier technical and business teams Competitive benefits and growth-oriented environment Competitive base salary plus variable compensation aligned with performance. Hybrid or remote working flexibility
Lead a global payments network with real strategic influence. London Shape innovation while guiding a high performing international team About Our Client The hiring company is a large organisation operating within the Business Services industry, offering comprehensive solutions to clients in Banking & Financial Services. They are known for their strong industry presence and commitment to fostering professional growth. Job Description A leading global payments organisation is seeking an experienced Director of Account Payment Network (APN) Management to lead the strategy, governance, and operational performance of its worldwide pay out partner network. This is a senior leadership role with significant visibility, impact, and responsibility, shaping the future of cross border money movement across bank, wallet, and card corridors. About the Role As the Director of APN Network Management, you will oversee the design, evolution, and optimisation of a global pay out network spanning banks, financial institutions, mobile wallets, and card providers. You will establish and lead the strategic direction, governance frameworks, partner performance management, and long term network development that enable secure, compliant, scalable, and innovative payment capabilities. This role is ideal for a seasoned payments leader who thrives in complex, international environments and can influence across product, engineering, risk, operations, and external partners. What You'll Lead Strategic Ownership & Governance Define and execute the strategy for a global APN network aligned to business and regulatory priorities. Establish and refine governance frameworks, SLAs, KPIs and OKRs to ensure operational excellence and accountability. Shape long term network evolution, including business cases, capability development, and geographic expansion. Partnership & Network Development Build strong, strategic relationships with banks, networks, and pay out partners. Evaluate and secure new partnerships that strengthen resilience, scalability, currency coverage, and product innovation. Stay ahead of global payments trends and regulatory changes to keep the network competitive. Cross functional Leadership & Risk Management Partner with risk, compliance, legal, engineering, and operations teams to maintain audit ready governance and mitigate network risks. Lead incident management and escalation processes with diligence and cross functional alignment. Ensure operational processes and technical capabilities meet best practice standards. People Leadership Lead and develop a high performing global team, fostering professional growth, inclusion, and strategic alignment across regions. The Successful Applicant About You You bring a strong blend of partnership management, product governance, payments industry expertise, and leadership capability. Experience & Skills 7-10+ years managing partnerships within financial services, ideally payments. 5+ years leading teams in matrixed, global environments. Strong understanding of the payments ecosystem, including banks, networks, wallets, and cross border flows. Demonstrated ability to negotiate commercial agreements and manage complex partner relationships. Proven project leadership skills, with the ability to coordinate across functions and deliver change. Excellent communication, analytical thinking, and problem solving skills. Education Bachelor's degree (or equivalent). Advanced degrees welcome. What's on Offer Why Join Lead a critical global function with strategic influence across a major payments organisation. Drive innovation in a fast evolving, high growth area of the business. Represent the company at industry forums and help shape the future of international payments. Work with world class teams across product, technology, compliance, and financial partner ecosystems.
Apr 04, 2026
Full time
Lead a global payments network with real strategic influence. London Shape innovation while guiding a high performing international team About Our Client The hiring company is a large organisation operating within the Business Services industry, offering comprehensive solutions to clients in Banking & Financial Services. They are known for their strong industry presence and commitment to fostering professional growth. Job Description A leading global payments organisation is seeking an experienced Director of Account Payment Network (APN) Management to lead the strategy, governance, and operational performance of its worldwide pay out partner network. This is a senior leadership role with significant visibility, impact, and responsibility, shaping the future of cross border money movement across bank, wallet, and card corridors. About the Role As the Director of APN Network Management, you will oversee the design, evolution, and optimisation of a global pay out network spanning banks, financial institutions, mobile wallets, and card providers. You will establish and lead the strategic direction, governance frameworks, partner performance management, and long term network development that enable secure, compliant, scalable, and innovative payment capabilities. This role is ideal for a seasoned payments leader who thrives in complex, international environments and can influence across product, engineering, risk, operations, and external partners. What You'll Lead Strategic Ownership & Governance Define and execute the strategy for a global APN network aligned to business and regulatory priorities. Establish and refine governance frameworks, SLAs, KPIs and OKRs to ensure operational excellence and accountability. Shape long term network evolution, including business cases, capability development, and geographic expansion. Partnership & Network Development Build strong, strategic relationships with banks, networks, and pay out partners. Evaluate and secure new partnerships that strengthen resilience, scalability, currency coverage, and product innovation. Stay ahead of global payments trends and regulatory changes to keep the network competitive. Cross functional Leadership & Risk Management Partner with risk, compliance, legal, engineering, and operations teams to maintain audit ready governance and mitigate network risks. Lead incident management and escalation processes with diligence and cross functional alignment. Ensure operational processes and technical capabilities meet best practice standards. People Leadership Lead and develop a high performing global team, fostering professional growth, inclusion, and strategic alignment across regions. The Successful Applicant About You You bring a strong blend of partnership management, product governance, payments industry expertise, and leadership capability. Experience & Skills 7-10+ years managing partnerships within financial services, ideally payments. 5+ years leading teams in matrixed, global environments. Strong understanding of the payments ecosystem, including banks, networks, wallets, and cross border flows. Demonstrated ability to negotiate commercial agreements and manage complex partner relationships. Proven project leadership skills, with the ability to coordinate across functions and deliver change. Excellent communication, analytical thinking, and problem solving skills. Education Bachelor's degree (or equivalent). Advanced degrees welcome. What's on Offer Why Join Lead a critical global function with strategic influence across a major payments organisation. Drive innovation in a fast evolving, high growth area of the business. Represent the company at industry forums and help shape the future of international payments. Work with world class teams across product, technology, compliance, and financial partner ecosystems.
Customer Experience Performance Officer Ashford, Epsom, Poole £44.4k - £49.6k per annum (dependent on skills and qualifications) Full Time Hybrid To be considered for this role, you must have a Full Valid UK Drivers licence. Competitive pension scheme - Enhanced maternity/paternity pay - Life assurance - HolidayPlus - Cycle2work Scheme & more REQ5525 We are looking for a dynamic individual to join our Customer Experience (CX) team to help and support our people to deliver exceptional customer service and ensure SGN is the No1 GDN for Customer Satisfaction. You will work with our field and office colleagues as their regional CXO, ensuring they are fully equipped to be able to deliver simply excellent customer service in their distinctive roles. You will take pride in jointly owning customer performance in your regional depots, and relish outperforming our customer broad measures for Customer Satisfaction and complaint handling. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Supporting operations colleagues to deliver excellent service, offering the right levels of support and coaching for customer satisfaction and complaint handling remotely and in the regional offices. Driving behavioural change with the depot senior management team around CX objectives. Attending senior manager meetings with customer satisfaction analysis, opportunities, and recommendations. Reviewing training material and techniques to ensure they are fit for purpose. Providing continuous training to the entire workforce and targeting areas where improvements are identified. Analysing and delivering business reports, ensuring areas for improvement are identified along with solutions. Implementing and progressing key initiatives through internal projects. Analysing customer enquiries, complaints, guaranteed standards of service, and satisfaction to understand trends and ensure improvement areas are fully targeted. Providing incident support for both our Scotland and southern network. What you will need You will have previous experience in a coaching, training or management role which includes positively influencing key performance improvements. You will have strong interpersonal & influencing skills and can think strategically to identify key drivers of change for each work stream, depot, contractor, fully supporting each through to implementation. You must be analytically minded, and able to identify trends through various data streams, then work with the regions to deliver solutions. You must be flexible and prepared to work extra hours to attend incidents and deliver additional support on an ad-hoc basis. An in-depth knowledge of Microsoft office applications is essential. As this role will involve a significant amount of travel therefore a valid driving license is essential. You will be required to be out working in your assigned depots covering Operations and Construction, a minimum of 3/4 days per week. Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. SGN is an award-winning employer, including CCA Gold Awards for 'Great Places to Work and 'Inclusivity and Accessibility'. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Apr 04, 2026
Full time
Customer Experience Performance Officer Ashford, Epsom, Poole £44.4k - £49.6k per annum (dependent on skills and qualifications) Full Time Hybrid To be considered for this role, you must have a Full Valid UK Drivers licence. Competitive pension scheme - Enhanced maternity/paternity pay - Life assurance - HolidayPlus - Cycle2work Scheme & more REQ5525 We are looking for a dynamic individual to join our Customer Experience (CX) team to help and support our people to deliver exceptional customer service and ensure SGN is the No1 GDN for Customer Satisfaction. You will work with our field and office colleagues as their regional CXO, ensuring they are fully equipped to be able to deliver simply excellent customer service in their distinctive roles. You will take pride in jointly owning customer performance in your regional depots, and relish outperforming our customer broad measures for Customer Satisfaction and complaint handling. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Supporting operations colleagues to deliver excellent service, offering the right levels of support and coaching for customer satisfaction and complaint handling remotely and in the regional offices. Driving behavioural change with the depot senior management team around CX objectives. Attending senior manager meetings with customer satisfaction analysis, opportunities, and recommendations. Reviewing training material and techniques to ensure they are fit for purpose. Providing continuous training to the entire workforce and targeting areas where improvements are identified. Analysing and delivering business reports, ensuring areas for improvement are identified along with solutions. Implementing and progressing key initiatives through internal projects. Analysing customer enquiries, complaints, guaranteed standards of service, and satisfaction to understand trends and ensure improvement areas are fully targeted. Providing incident support for both our Scotland and southern network. What you will need You will have previous experience in a coaching, training or management role which includes positively influencing key performance improvements. You will have strong interpersonal & influencing skills and can think strategically to identify key drivers of change for each work stream, depot, contractor, fully supporting each through to implementation. You must be analytically minded, and able to identify trends through various data streams, then work with the regions to deliver solutions. You must be flexible and prepared to work extra hours to attend incidents and deliver additional support on an ad-hoc basis. An in-depth knowledge of Microsoft office applications is essential. As this role will involve a significant amount of travel therefore a valid driving license is essential. You will be required to be out working in your assigned depots covering Operations and Construction, a minimum of 3/4 days per week. Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. SGN is an award-winning employer, including CCA Gold Awards for 'Great Places to Work and 'Inclusivity and Accessibility'. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
