Assistant Hotel Manager - People-Focused Hospitality Group Location: Near PenrithSalary: £35,000Hours: 5 days out of 7 (flexibility required) Lead With Heart. Grow With a Business That Values You. I'm supporting a well-established, independent hospitality business near Penrith to recruit an Assistant Hotel Manager - a fantastic opportunity for a natural people-leader who thrives in a hands-on, fast-paced, supportive environment. This organisation is known for its genuine culture, open communication, and commitment to developing its people. Hospitality experience isn't essential - they care more about your leadership style, how you motivate teams, and how you help create a positive place to work. If you're someone who leads by example, builds trust quickly, and loves helping teams perform at their best, this could be the perfect next step. What You'll Be Doing As Assistant Hotel Manager, you'll play a key role in supporting day-to-day operations across multiple areas of the hotel. With around 50 staff on site, you'll be a visible presence - helping, guiding, coaching, and making sure things run smoothly. Support team leaders and department heads across the hotel Lead and motivate teams to deliver excellent guest experiences Build strong, trusting relationships with staff at all levels Promote a positive, open, honest working culture Provide regular coaching, support and feedback Oversee workforce planning, rotas, and staffing levels Ensure high standards across all operational areas Be hands-on, present on the floor, and ready to step in where needed What We're Looking For We're looking for someone who genuinely cares about people and knows how to bring a team together. Experience managing a team of 15+ (any industry welcome) Strong communication and relationship-building skills Ability to engage, support, and inspire staff Hands-on, proactive and calm under pressure Passion for excellent customer service Flexibility to work 5 out of 7 days, including weekends What You'll Get £35,000 salary A supportive environment where people truly matter Training, development and the chance to progress A role where you can make a real impact on culture and team performance The chance to be part of a well-known local business with a warm, community-driven feel
Apr 17, 2026
Full time
Assistant Hotel Manager - People-Focused Hospitality Group Location: Near PenrithSalary: £35,000Hours: 5 days out of 7 (flexibility required) Lead With Heart. Grow With a Business That Values You. I'm supporting a well-established, independent hospitality business near Penrith to recruit an Assistant Hotel Manager - a fantastic opportunity for a natural people-leader who thrives in a hands-on, fast-paced, supportive environment. This organisation is known for its genuine culture, open communication, and commitment to developing its people. Hospitality experience isn't essential - they care more about your leadership style, how you motivate teams, and how you help create a positive place to work. If you're someone who leads by example, builds trust quickly, and loves helping teams perform at their best, this could be the perfect next step. What You'll Be Doing As Assistant Hotel Manager, you'll play a key role in supporting day-to-day operations across multiple areas of the hotel. With around 50 staff on site, you'll be a visible presence - helping, guiding, coaching, and making sure things run smoothly. Support team leaders and department heads across the hotel Lead and motivate teams to deliver excellent guest experiences Build strong, trusting relationships with staff at all levels Promote a positive, open, honest working culture Provide regular coaching, support and feedback Oversee workforce planning, rotas, and staffing levels Ensure high standards across all operational areas Be hands-on, present on the floor, and ready to step in where needed What We're Looking For We're looking for someone who genuinely cares about people and knows how to bring a team together. Experience managing a team of 15+ (any industry welcome) Strong communication and relationship-building skills Ability to engage, support, and inspire staff Hands-on, proactive and calm under pressure Passion for excellent customer service Flexibility to work 5 out of 7 days, including weekends What You'll Get £35,000 salary A supportive environment where people truly matter Training, development and the chance to progress A role where you can make a real impact on culture and team performance The chance to be part of a well-known local business with a warm, community-driven feel
IT Manager - Oldham (Fully Onsite) Hours: 7.30am - 4.30pm, Monday-Friday (Flexible) Contract: Permanent, Full-Time Reports to: Operations Director Location: Oldham HQ with multi site responsibility (6 locations) We're looking for a hands on IT Manager to lead and develop our IT function across six UK sites. This is a fully onsite leadership role, ideal for someone who thrives in a fast-paced operational environment and has strong expertise in Microsoft Dynamics 365 Business Central (SaaS). About the Role You will take ownership of our entire IT estate strategy, infrastructure, cybersecurity, ERP management, supplier relationships, support, and digital transformation. You'll also manage and develop one IT team member while working directly with senior leadership to drive technology improvements and reliability across the business. Key Responsibilities Lead the company's IT strategy, performance, and continuous improvement. Own, optimise, and develop Microsoft Dynamics 365 Business Central, managing configuration, upgrades, user support, and partner relationships. Oversee on prem and cloud infrastructure, networks, servers, storage, Wi Fi, and telephony across all sites. Maintain strong cybersecurity controls, policies, backups, and compliance (including GDPR). Manage Microsoft 365, licensing, contracts, and key IT suppliers. Support core business applications and integrations (including website, EDI, AMS, and internal systems). Ensure high quality user support, communication, and training. Lead IT and digital projects from scoping through to delivery and adoption. Maintain disaster recovery and business continuity readiness. What You'll Bring Proven experience as an IT Manager or senior IT lead in a multi site environment. Strong, hands on expertise in Microsoft Dynamics 365 Business Central (SaaS). Broad infrastructure, networking, and Microsoft 365 knowledge. Strong understanding of cybersecurity, audits, policies, and risk management. Experience managing suppliers, contracts, and IT assets. A proactive, organised, and people-focused approach. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Apr 17, 2026
Full time
IT Manager - Oldham (Fully Onsite) Hours: 7.30am - 4.30pm, Monday-Friday (Flexible) Contract: Permanent, Full-Time Reports to: Operations Director Location: Oldham HQ with multi site responsibility (6 locations) We're looking for a hands on IT Manager to lead and develop our IT function across six UK sites. This is a fully onsite leadership role, ideal for someone who thrives in a fast-paced operational environment and has strong expertise in Microsoft Dynamics 365 Business Central (SaaS). About the Role You will take ownership of our entire IT estate strategy, infrastructure, cybersecurity, ERP management, supplier relationships, support, and digital transformation. You'll also manage and develop one IT team member while working directly with senior leadership to drive technology improvements and reliability across the business. Key Responsibilities Lead the company's IT strategy, performance, and continuous improvement. Own, optimise, and develop Microsoft Dynamics 365 Business Central, managing configuration, upgrades, user support, and partner relationships. Oversee on prem and cloud infrastructure, networks, servers, storage, Wi Fi, and telephony across all sites. Maintain strong cybersecurity controls, policies, backups, and compliance (including GDPR). Manage Microsoft 365, licensing, contracts, and key IT suppliers. Support core business applications and integrations (including website, EDI, AMS, and internal systems). Ensure high quality user support, communication, and training. Lead IT and digital projects from scoping through to delivery and adoption. Maintain disaster recovery and business continuity readiness. What You'll Bring Proven experience as an IT Manager or senior IT lead in a multi site environment. Strong, hands on expertise in Microsoft Dynamics 365 Business Central (SaaS). Broad infrastructure, networking, and Microsoft 365 knowledge. Strong understanding of cybersecurity, audits, policies, and risk management. Experience managing suppliers, contracts, and IT assets. A proactive, organised, and people-focused approach. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
We are seeking an experienced Change Manager to lead the people side of digital transformation at NextEnergy Group. This is a newly created function and role, the first of its kind in the organisation, and represents a genuine opportunity to define how change is managed, communicated, and embedded across the business. You will be responsible for ensuring that digital initiatives delivered by the Technology & Digital Services (TDS) team land successfully with end users, driving adoption, minimising disruption, and maximising the return on our technology investments. Working closely with a network of business side change agents, including our Communications & Branding team, you will align internal communications, readiness activities, and training to support the rollout of our growing portfolio of digital products and platforms. This role requires someone who can build from the ground up establishing the change management standards, tools, and frameworks that will underpin TDS delivery for years to come - while simultaneously managing an in flight portfolio of initiatives from day one. You will need to be as comfortable chairing our Change Advisory Board (CAB) and influencing senior stakeholders as you are coaching a change agent or product manager through the change process for the first time. KEY RESPONSIBILITIES Define, implement, and continuously improve a structured change management methodology aligned to an industry recognised framework (e.g. Prosci/ADKAR, Kotter, or equivalent), building a repeatable, scalable approach that can grow with the team. Develop and maintain the organisation's change management standards, templates, and playbooks for digital initiative rollouts. Assess the change impact and organisational readiness for each initiative, tailoring the approach to the scale, risk, and complexity of each rollout. Ensure change management activities are fully embedded within the agile delivery framework, integrated from project inception through to post launch adoption rather than treated as a downstream activity. Ensure that all change initiatives are clearly positioned within the broader Group strategy, reinforcing organisational priorities and helping employees understand the strategic rationale behind digital transformation efforts. Build the change management capability of the TDS team and wider business, creating shared language and consistent practices. Define how change management success is measured, ensuring all metrics and outcomes are aligned to the organisation's existing benefits realisation framework, and incorporating employee engagement, sentiment, and change readiness indicators in collaboration with Communications and People teams. Change Advisory Board (CAB) Co Chair the CAB, owning the agenda, process, and rigour of change request reviews across the TDS portfolio. Ensure that change requests are assessed consistently, with appropriate stakeholder representation and clear decision making on approval, deferral, or rejection. Coach both change agents and product managers on the CAB process, building understanding and confidence in how to prepare, present, and respond to change requests effectively. Continuously improve the CAB process to keep pace with the volume and complexity of digital change across the organisation. Digital Initiative Delivery Partner with Product Managers and the PMO to embed change management activities into the agile delivery lifecycle from inception through to post launch adoption. Develop and execute change plans for concurrent digital rollouts, managing competing priorities and timelines across the TDS portfolio. Track adoption and benefits realisation against agreed metrics, providing clear and regular reporting to senior stakeholders in line with the organisation's benefits realisation framework. Lead post implementation reviews to capture lessons learned and continuously improve the change approach. Change Agent Network Identify, engage, and develop a network of change agents across the business to act as champions for digital initiatives within their teams. Coach change agents on change management principles and practice, equipping them with the tools, messaging, and confidence they need to drive adoption locally. Maintain strong, trust based relationships with change agents, acting as their primary point of contact and escalation route throughout each rollout. Stakeholder Engagement & Internal Communications Map and manage stakeholder groups across each initiative, developing targeted engagement strategies based on impact and influence. Work in partnership with the Communications & Branding team to develop and coordinate internal communications, ensuring messaging aligns with the Group's strategic narrative, is fully on brand, clear, timely, and tailored to the audience, in line with established communications governance and approval processes. All internal communications will be developed in partnership with the Communications & Branding team, who retain ownership of tone of voice, messaging standards, brand alignment, and channel governance. Facilitate workshops, roadshows, and briefing sessions to build awareness and desire for change across affected teams. Provide coaching and support to senior leaders to help them fulfil their role as visible and effective change sponsors, establishing clear expectations and accountability for active leadership throughout each initiative lifecycle. Training & Enablement Identify training needs arising from digital rollouts and coordinate the development and delivery of appropriate learning interventions. Ensure end users are fully equipped to adopt new tools, processes, and ways of working before go live. Develop self service enablement resources to support ongoing adoption beyond the initial rollout period. Risk & Resistance Management Proactively identify resistance to change and develop targeted mitigation strategies to address it. Escalate material change risks to the Head of Product & PMO and relevant project sponsors, with recommended actions. Monitor adoption and usage data post launch, identifying areas where additional support or intervention is needed. SKILLS & COMPETENCIES Deep expertise in at least one industry recognised change management methodology (e.g. Prosci/ADKAR, Kotter, or similar), with the ability to adapt and evolve the approach to suit the organisation. Proven ability to build change management frameworks and practices from scratch in an organisation with limited existing capability. Strong understanding of how technology and digital change affects people, processes, and culture and what it takes to make adoption stick. Experience chairing or leading a Change Advisory Board process in a technology or digital environment highly desirable. Fluency in agile delivery practices and the ability to integrate change management activities seamlessly into agile ways of working. Excellent stakeholder management skills, with the ability to influence and build trust at all levels of the organisation without direct authority. Confident communicator, able to translate complex technical change into clear, compelling narratives for non technical audiences. Experience working alongside communications and branding functions to develop and deliver internal change communications. Skilled at managing multiple concurrent change initiatives, with strong planning and prioritisation skills. Resilient and adaptable, comfortable operating in ambiguity and hitting the ground running in a fast paced environment. Delivery focus with strong critical thinking and problem solving skills. Passion for sustainability and the mission to lead the transition to clean energy. Commitment to NextEnergy Group's values: be a leader, build trust, be responsible, be innovative, and 'Bring your Alpha'. EXPERIENCE & QUALIFICATIONS 5-8 years of experience in a dedicated change management role, with a focus on digital or technology led change. Demonstrated experience designing and implementing a structured change management methodology within an organisation. Proven track record of managing change across multiple concurrent initiatives in a fast paced, agile environment. Experience chairing or playing a leading role in a Change Advisory Board process. Experience building and coordinating change agent or champion networks within a business. Strong background in stakeholder engagement and internal communications in the context of technology rollouts. Experience developing and delivering training and enablement programmes for new digital tools and processes. Experience working in the energy or financial services sector is essential. Experience working in or alongside a technology or digital delivery team is necessary. Formal change management certification (e.g. Prosci, APMG Change Management Practitioner, or equivalent) highly desirable. Fluency in Italian highly desirable given the Group's significant operations in Italy. The right to work in the UK. WHAT WE OFFER A busy role in a supportive team, with plenty of opportunities to learn. International scope - we operate in over 8 countries. Hybrid working - we will need you in the central London (Mayfair) office at least twice a week . click apply for full job details
Apr 17, 2026
Full time
We are seeking an experienced Change Manager to lead the people side of digital transformation at NextEnergy Group. This is a newly created function and role, the first of its kind in the organisation, and represents a genuine opportunity to define how change is managed, communicated, and embedded across the business. You will be responsible for ensuring that digital initiatives delivered by the Technology & Digital Services (TDS) team land successfully with end users, driving adoption, minimising disruption, and maximising the return on our technology investments. Working closely with a network of business side change agents, including our Communications & Branding team, you will align internal communications, readiness activities, and training to support the rollout of our growing portfolio of digital products and platforms. This role requires someone who can build from the ground up establishing the change management standards, tools, and frameworks that will underpin TDS delivery for years to come - while simultaneously managing an in flight portfolio of initiatives from day one. You will need to be as comfortable chairing our Change Advisory Board (CAB) and influencing senior stakeholders as you are coaching a change agent or product manager through the change process for the first time. KEY RESPONSIBILITIES Define, implement, and continuously improve a structured change management methodology aligned to an industry recognised framework (e.g. Prosci/ADKAR, Kotter, or equivalent), building a repeatable, scalable approach that can grow with the team. Develop and maintain the organisation's change management standards, templates, and playbooks for digital initiative rollouts. Assess the change impact and organisational readiness for each initiative, tailoring the approach to the scale, risk, and complexity of each rollout. Ensure change management activities are fully embedded within the agile delivery framework, integrated from project inception through to post launch adoption rather than treated as a downstream activity. Ensure that all change initiatives are clearly positioned within the broader Group strategy, reinforcing organisational priorities and helping employees understand the strategic rationale behind digital transformation efforts. Build the change management capability of the TDS team and wider business, creating shared language and consistent practices. Define how change management success is measured, ensuring all metrics and outcomes are aligned to the organisation's existing benefits realisation framework, and incorporating employee engagement, sentiment, and change readiness indicators in collaboration with Communications and People teams. Change Advisory Board (CAB) Co Chair the CAB, owning the agenda, process, and rigour of change request reviews across the TDS portfolio. Ensure that change requests are assessed consistently, with appropriate stakeholder representation and clear decision making on approval, deferral, or rejection. Coach both change agents and product managers on the CAB process, building understanding and confidence in how to prepare, present, and respond to change requests effectively. Continuously improve the CAB process to keep pace with the volume and complexity of digital change across the organisation. Digital Initiative Delivery Partner with Product Managers and the PMO to embed change management activities into the agile delivery lifecycle from inception through to post launch adoption. Develop and execute change plans for concurrent digital rollouts, managing competing priorities and timelines across the TDS portfolio. Track adoption and benefits realisation against agreed metrics, providing clear and regular reporting to senior stakeholders in line with the organisation's benefits realisation framework. Lead post implementation reviews to capture lessons learned and continuously improve the change approach. Change Agent Network Identify, engage, and develop a network of change agents across the business to act as champions for digital initiatives within their teams. Coach change agents on change management principles and practice, equipping them with the tools, messaging, and confidence they need to drive adoption locally. Maintain strong, trust based relationships with change agents, acting as their primary point of contact and escalation route throughout each rollout. Stakeholder Engagement & Internal Communications Map and manage stakeholder groups across each initiative, developing targeted engagement strategies based on impact and influence. Work in partnership with the Communications & Branding team to develop and coordinate internal communications, ensuring messaging aligns with the Group's strategic narrative, is fully on brand, clear, timely, and tailored to the audience, in line with established communications governance and approval processes. All internal communications will be developed in partnership with the Communications & Branding team, who retain ownership of tone of voice, messaging standards, brand alignment, and channel governance. Facilitate workshops, roadshows, and briefing sessions to build awareness and desire for change across affected teams. Provide coaching and support to senior leaders to help them fulfil their role as visible and effective change sponsors, establishing clear expectations and accountability for active leadership throughout each initiative lifecycle. Training & Enablement Identify training needs arising from digital rollouts and coordinate the development and delivery of appropriate learning interventions. Ensure end users are fully equipped to adopt new tools, processes, and ways of working before go live. Develop self service enablement resources to support ongoing adoption beyond the initial rollout period. Risk & Resistance Management Proactively identify resistance to change and develop targeted mitigation strategies to address it. Escalate material change risks to the Head of Product & PMO and relevant project sponsors, with recommended actions. Monitor adoption and usage data post launch, identifying areas where additional support or intervention is needed. SKILLS & COMPETENCIES Deep expertise in at least one industry recognised change management methodology (e.g. Prosci/ADKAR, Kotter, or similar), with the ability to adapt and evolve the approach to suit the organisation. Proven ability to build change management frameworks and practices from scratch in an organisation with limited existing capability. Strong understanding of how technology and digital change affects people, processes, and culture and what it takes to make adoption stick. Experience chairing or leading a Change Advisory Board process in a technology or digital environment highly desirable. Fluency in agile delivery practices and the ability to integrate change management activities seamlessly into agile ways of working. Excellent stakeholder management skills, with the ability to influence and build trust at all levels of the organisation without direct authority. Confident communicator, able to translate complex technical change into clear, compelling narratives for non technical audiences. Experience working alongside communications and branding functions to develop and deliver internal change communications. Skilled at managing multiple concurrent change initiatives, with strong planning and prioritisation skills. Resilient and adaptable, comfortable operating in ambiguity and hitting the ground running in a fast paced environment. Delivery focus with strong critical thinking and problem solving skills. Passion for sustainability and the mission to lead the transition to clean energy. Commitment to NextEnergy Group's values: be a leader, build trust, be responsible, be innovative, and 'Bring your Alpha'. EXPERIENCE & QUALIFICATIONS 5-8 years of experience in a dedicated change management role, with a focus on digital or technology led change. Demonstrated experience designing and implementing a structured change management methodology within an organisation. Proven track record of managing change across multiple concurrent initiatives in a fast paced, agile environment. Experience chairing or playing a leading role in a Change Advisory Board process. Experience building and coordinating change agent or champion networks within a business. Strong background in stakeholder engagement and internal communications in the context of technology rollouts. Experience developing and delivering training and enablement programmes for new digital tools and processes. Experience working in the energy or financial services sector is essential. Experience working in or alongside a technology or digital delivery team is necessary. Formal change management certification (e.g. Prosci, APMG Change Management Practitioner, or equivalent) highly desirable. Fluency in Italian highly desirable given the Group's significant operations in Italy. The right to work in the UK. WHAT WE OFFER A busy role in a supportive team, with plenty of opportunities to learn. International scope - we operate in over 8 countries. Hybrid working - we will need you in the central London (Mayfair) office at least twice a week . click apply for full job details
Assistant Hotel Manager - People-Focused Hospitality Group Location: Near PenrithSalary: £35,000Hours: 5 days out of 7 (flexibility required) Lead With Heart. Grow With a Business That Values You. I'm supporting a well-established, independent hospitality business near Penrith to recruit an Assistant Hotel Manager - a fantastic opportunity for a natural people-leader who thrives in a hands-on, fast-paced, supportive environment. This organisation is known for its genuine culture, open communication, and commitment to developing its people. Hospitality experience isn't essential - they care more about your leadership style, how you motivate teams, and how you help create a positive place to work. If you're someone who leads by example, builds trust quickly, and loves helping teams perform at their best, this could be the perfect next step. What You'll Be Doing As Assistant Hotel Manager, you'll play a key role in supporting day-to-day operations across multiple areas of the hotel. With around 50 staff on site, you'll be a visible presence - helping, guiding, coaching, and making sure things run smoothly. Support team leaders and department heads across the hotel Lead and motivate teams to deliver excellent guest experiences Build strong, trusting relationships with staff at all levels Promote a positive, open, honest working culture Provide regular coaching, support and feedback Oversee workforce planning, rotas, and staffing levels Ensure high standards across all operational areas Be hands-on, present on the floor, and ready to step in where needed What We're Looking For We're looking for someone who genuinely cares about people and knows how to bring a team together. Experience managing a team of 15+ (any industry welcome) Strong communication and relationship-building skills Ability to engage, support, and inspire staff Hands-on, proactive and calm under pressure Passion for excellent customer service Flexibility to work 5 out of 7 days, including weekends What You'll Get £35,000 salary A supportive environment where people truly matter Training, development and the chance to progress A role where you can make a real impact on culture and team performance The chance to be part of a well-known local business with a warm, community-driven feel
Apr 17, 2026
Full time
Assistant Hotel Manager - People-Focused Hospitality Group Location: Near PenrithSalary: £35,000Hours: 5 days out of 7 (flexibility required) Lead With Heart. Grow With a Business That Values You. I'm supporting a well-established, independent hospitality business near Penrith to recruit an Assistant Hotel Manager - a fantastic opportunity for a natural people-leader who thrives in a hands-on, fast-paced, supportive environment. This organisation is known for its genuine culture, open communication, and commitment to developing its people. Hospitality experience isn't essential - they care more about your leadership style, how you motivate teams, and how you help create a positive place to work. If you're someone who leads by example, builds trust quickly, and loves helping teams perform at their best, this could be the perfect next step. What You'll Be Doing As Assistant Hotel Manager, you'll play a key role in supporting day-to-day operations across multiple areas of the hotel. With around 50 staff on site, you'll be a visible presence - helping, guiding, coaching, and making sure things run smoothly. Support team leaders and department heads across the hotel Lead and motivate teams to deliver excellent guest experiences Build strong, trusting relationships with staff at all levels Promote a positive, open, honest working culture Provide regular coaching, support and feedback Oversee workforce planning, rotas, and staffing levels Ensure high standards across all operational areas Be hands-on, present on the floor, and ready to step in where needed What We're Looking For We're looking for someone who genuinely cares about people and knows how to bring a team together. Experience managing a team of 15+ (any industry welcome) Strong communication and relationship-building skills Ability to engage, support, and inspire staff Hands-on, proactive and calm under pressure Passion for excellent customer service Flexibility to work 5 out of 7 days, including weekends What You'll Get £35,000 salary A supportive environment where people truly matter Training, development and the chance to progress A role where you can make a real impact on culture and team performance The chance to be part of a well-known local business with a warm, community-driven feel
Job Description Please wait Network Engineering ProfessionalReq ID: 57353Posting Start Date: 31/03/2026Job Function: EngineeringDivision: UK BusinessJob Location: GBR Edinburgh Clockwise, GBR Refer to Home Address EN & WA, GBR-London-BTHQ One BrahamAdvertised Salary: Competitive Salary + Great BenefitsJob Req ID: 57353Posting Date: 31/03/2026Function: Network EngineeringLocation: UK Home Based - Occasional travel to Edinburgh and London About the role This role sits within the NatWest Group security team and is responsible for the build, run and continuous improvement of network traffic management and Layer 7 security services, including F5 LTM, GTM/DNS, ASM (WAF) and APM.You will protect the resilience, availability and security of business-critical digital channels for a major UK banking customer. By partnering across engineering, operations and security teams, you will be required to reduce risk, improve performance and enable secure, well-governed change that supports customer experience and protects brand reputation. What you'll be doing • Communicate and collaborate across multiple disciplines and stakeholders. Work collaboratively with the hosting services platform, security and business teams to ensure that NatWest F5 changes are deployed effectively and efficiently. • Develop and operate systems and applications that provide core network services to NatWest. • Participate in NatWest Network Services' projects, architecture and planning. • Support for NatWest on network service design and troubleshooting. • Provide escalation support to the NatWest Network Operations team as required. • Assist in the Identification of service and cost improvement opportunities to make platform operations more efficient. • Contribute to NatWest Network Services' budgetary submissions for lifecycle and risk, addressing activities such as lifecycle management and the service improvement plan. Essential skills/experience • Experience operating and improving F5-based network traffic management and web application firewall services in complex enterprise environments. • Working knowledge of some (or more) F5 Platforms e.g. LTM, GTM/DNS, ASM/WAF and APM, or closely related enterprise experience. • Experience managing incidents and problems in large scale, business critical services. • Experience planning and delivering (or supporting) lifecycle activities such as patching, upgrades and service improvements. • Clear written and verbal communication, with the ability to build trusted relationships and influence stakeholders at different levels. • Experience working in Agile or DevOps environments and producing high quality technical documentation and knowledge transfer materials. • A practical approach to problem solving, risk reduction, automation and continuous service improvement. Desirable skills/experience • F5 Certified Technology Specialist qualifications in LTM/ASM, GTM/DNS or APM, or equivalent practical experience. • Experience working across multi-vendor network security environments. • Familiarity with tools such as Jira and ServiceNow (or equivalent). • Experience supporting financial services customers and understanding the regulatory and risk expectations of that environment. Our package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:• 10% on target annual bonus • Access to an online private GP 24/7 for you and your immediate family • Market-leading paid carers leave with up to 2 weeks off • Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay • Discounted EE and BT products, including mobile and broadband • Market leading Pension scheme - 5% from you and 10% from us • Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Please wait
Apr 17, 2026
Full time
Job Description Please wait Network Engineering ProfessionalReq ID: 57353Posting Start Date: 31/03/2026Job Function: EngineeringDivision: UK BusinessJob Location: GBR Edinburgh Clockwise, GBR Refer to Home Address EN & WA, GBR-London-BTHQ One BrahamAdvertised Salary: Competitive Salary + Great BenefitsJob Req ID: 57353Posting Date: 31/03/2026Function: Network EngineeringLocation: UK Home Based - Occasional travel to Edinburgh and London About the role This role sits within the NatWest Group security team and is responsible for the build, run and continuous improvement of network traffic management and Layer 7 security services, including F5 LTM, GTM/DNS, ASM (WAF) and APM.You will protect the resilience, availability and security of business-critical digital channels for a major UK banking customer. By partnering across engineering, operations and security teams, you will be required to reduce risk, improve performance and enable secure, well-governed change that supports customer experience and protects brand reputation. What you'll be doing • Communicate and collaborate across multiple disciplines and stakeholders. Work collaboratively with the hosting services platform, security and business teams to ensure that NatWest F5 changes are deployed effectively and efficiently. • Develop and operate systems and applications that provide core network services to NatWest. • Participate in NatWest Network Services' projects, architecture and planning. • Support for NatWest on network service design and troubleshooting. • Provide escalation support to the NatWest Network Operations team as required. • Assist in the Identification of service and cost improvement opportunities to make platform operations more efficient. • Contribute to NatWest Network Services' budgetary submissions for lifecycle and risk, addressing activities such as lifecycle management and the service improvement plan. Essential skills/experience • Experience operating and improving F5-based network traffic management and web application firewall services in complex enterprise environments. • Working knowledge of some (or more) F5 Platforms e.g. LTM, GTM/DNS, ASM/WAF and APM, or closely related enterprise experience. • Experience managing incidents and problems in large scale, business critical services. • Experience planning and delivering (or supporting) lifecycle activities such as patching, upgrades and service improvements. • Clear written and verbal communication, with the ability to build trusted relationships and influence stakeholders at different levels. • Experience working in Agile or DevOps environments and producing high quality technical documentation and knowledge transfer materials. • A practical approach to problem solving, risk reduction, automation and continuous service improvement. Desirable skills/experience • F5 Certified Technology Specialist qualifications in LTM/ASM, GTM/DNS or APM, or equivalent practical experience. • Experience working across multi-vendor network security environments. • Familiarity with tools such as Jira and ServiceNow (or equivalent). • Experience supporting financial services customers and understanding the regulatory and risk expectations of that environment. Our package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:• 10% on target annual bonus • Access to an online private GP 24/7 for you and your immediate family • Market-leading paid carers leave with up to 2 weeks off • Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay • Discounted EE and BT products, including mobile and broadband • Market leading Pension scheme - 5% from you and 10% from us • Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Please wait
Goldman Sachs Group, Inc.
Birmingham, Staffordshire
Internal Audit, Asset & Wealth Management, Analyst, Birmingham Birmingham, West Midlands, England, United Kingdom Job Description Job Description The Goldman Sachs Group, Inc. is a leading global financial services firm providing investment banking, sales & trading, investment management and consumer banking services to a substantial and diversified client base that includes corporations, financial institutions, governments and consumers. Internal Audit's (IA) mission within Goldman Sachs is to independently assess the firm's overall control environment, including the firm's governance processes, controls, risk management and anti-financial crime frameworks. IA comprises global functional audit teams covering the various business areas of the firm: Global Banking and Markets, Asset and Wealth Management and Platform Solutions. The IA Asset and Wealth Management team in Birmingham is responsible for auditing the Asset Management, Private Wealth Management and Marcus business areas, its products, and supporting functions within the UK. We are looking for detail-oriented team players who want to gain insight into the firm's operations and control processes and learn more about the Asset and Wealth Management businesses. How You Will Fulfill Your Potential Collaborate and work as a team across IA Asset & Wealth Management, IA and Goldman Sachs Develop and maintain an in-depth understanding of business areas, its products, and supporting functions Use and develop data analytics computer assisted audit tools and techniques to assist in execution of audits and risk assessment Assist in every step of an audit, including documentation, across scoping, planning, fieldwork and reporting Perform walkthroughs with stakeholders to perform control design assessments and presenting results of work performed to management Execute audit testing to ensure audit fieldwork is focused on the right areas and documentation meets high quality standards Identify risks, assess mitigating controls, and make recommendations on improving the control environment Prepare commercially effective audit conclusions and findings, and present to Internal Audit senior management and business stakeholders Follow-up on open audit issues and their resolution Participate in department-wide initiatives aimed at continually improving Internal Audit's processes and supporting infrastructure Skills and Experience We Are Looking For Basic Qualification Minimum 1 year of prior experience in auditing controls. This could be in an IA team, external audit team, or consulting, regulatory body or a related control function, with controls testing as part of your role, i.e. compliance testing group or a risk and control team. Team-oriented with a strong sense of ownership and accountability Strong leadership, interpersonal, and relationship management skills Strong verbal and written communication skills Interest in developing your knowledge of Wealth Management Highly motivated with strong analytical skills, willing and able to learn new business and system processes quickly Preferred Qualification Relevant certification or industry accreditation (e.g., ACA, CAMS, CIA, CFA) is a plus About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity Job Info Job Identification 151491 Job Category Analyst Posting Date 02/27/2026, 04:27 PM Locations Birmingham, West Midlands, England, United Kingdom Benefits Competitive vacation policies based on employee level and office location, providing generous vacation entitlements with a minimum of three weeks expected vacation usage each year. Financial wellness and retirement support, including assistance with saving, planning for retirement, higher education funding and financial education content. Health and wellness services: medical advocacy, Employee Assistance Program (EAP), global medical, security and travel assistance, workplace ergonomics, and on-site health centers where available. Fitness programs and subsidized club memberships or activities. Child care centers providing full time and emergency backup care, mother and baby rooms, homework rooms, and parental leave support. Adoption, surrogacy and related stipend programs are also available.
Apr 17, 2026
Full time
Internal Audit, Asset & Wealth Management, Analyst, Birmingham Birmingham, West Midlands, England, United Kingdom Job Description Job Description The Goldman Sachs Group, Inc. is a leading global financial services firm providing investment banking, sales & trading, investment management and consumer banking services to a substantial and diversified client base that includes corporations, financial institutions, governments and consumers. Internal Audit's (IA) mission within Goldman Sachs is to independently assess the firm's overall control environment, including the firm's governance processes, controls, risk management and anti-financial crime frameworks. IA comprises global functional audit teams covering the various business areas of the firm: Global Banking and Markets, Asset and Wealth Management and Platform Solutions. The IA Asset and Wealth Management team in Birmingham is responsible for auditing the Asset Management, Private Wealth Management and Marcus business areas, its products, and supporting functions within the UK. We are looking for detail-oriented team players who want to gain insight into the firm's operations and control processes and learn more about the Asset and Wealth Management businesses. How You Will Fulfill Your Potential Collaborate and work as a team across IA Asset & Wealth Management, IA and Goldman Sachs Develop and maintain an in-depth understanding of business areas, its products, and supporting functions Use and develop data analytics computer assisted audit tools and techniques to assist in execution of audits and risk assessment Assist in every step of an audit, including documentation, across scoping, planning, fieldwork and reporting Perform walkthroughs with stakeholders to perform control design assessments and presenting results of work performed to management Execute audit testing to ensure audit fieldwork is focused on the right areas and documentation meets high quality standards Identify risks, assess mitigating controls, and make recommendations on improving the control environment Prepare commercially effective audit conclusions and findings, and present to Internal Audit senior management and business stakeholders Follow-up on open audit issues and their resolution Participate in department-wide initiatives aimed at continually improving Internal Audit's processes and supporting infrastructure Skills and Experience We Are Looking For Basic Qualification Minimum 1 year of prior experience in auditing controls. This could be in an IA team, external audit team, or consulting, regulatory body or a related control function, with controls testing as part of your role, i.e. compliance testing group or a risk and control team. Team-oriented with a strong sense of ownership and accountability Strong leadership, interpersonal, and relationship management skills Strong verbal and written communication skills Interest in developing your knowledge of Wealth Management Highly motivated with strong analytical skills, willing and able to learn new business and system processes quickly Preferred Qualification Relevant certification or industry accreditation (e.g., ACA, CAMS, CIA, CFA) is a plus About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity Job Info Job Identification 151491 Job Category Analyst Posting Date 02/27/2026, 04:27 PM Locations Birmingham, West Midlands, England, United Kingdom Benefits Competitive vacation policies based on employee level and office location, providing generous vacation entitlements with a minimum of three weeks expected vacation usage each year. Financial wellness and retirement support, including assistance with saving, planning for retirement, higher education funding and financial education content. Health and wellness services: medical advocacy, Employee Assistance Program (EAP), global medical, security and travel assistance, workplace ergonomics, and on-site health centers where available. Fitness programs and subsidized club memberships or activities. Child care centers providing full time and emergency backup care, mother and baby rooms, homework rooms, and parental leave support. Adoption, surrogacy and related stipend programs are also available.
HR Advisor Location: Slough Salary: £36,000 - £40,000 Working Pattern: Office based Contract: Full-time, Permanent The Bukola Group is recruiting an experienced HR Advisor to join a busy Employee Relations function supporting operational teams across a multi-site workforce within a business services firm. This is a hands-on role suited to a confident HR professional with extensive employee relations experience, capable of independently managing a high volume and complex ER caseload. You will provide practical, legally sound advice to managers, lead ER casework end-to-end, and coach leaders to ensure fair, consistent and values-led people management. Key responsibilities include: Managing the full spectrum of ER cases including disciplinaries, grievances, absence, disputes, redundancies, flexible working and performance-related matters. Coaching and advising managers on best practice and UK employment law Drafting ER correspondence and supporting hearings and meetings Ensuring adherence to policies, procedures and timelines Analysing ER data, tracking cases and reporting on trends Supporting TUPE activity, union engagement and wider HR initiatives About you: Proven experience in a generalist HR or ER-focused role within a fast-paced, operational environment Strong, hands-on employee relations expertise (essential) Up-to-date knowledge of UK employment legislation Confident with the use of Microsoft office, particularly Excel. CIPD Level 5 qualification (or working towards) preferred Confident communicator with excellent stakeholder management skills Resilient, organised and able to manage multiple priorities Full UK driving licence and own car highly desirable This is an excellent opportunity for a pragmatic, people focused HR professional who enjoys being close to operations and making a real impact on the employee experience.
Apr 17, 2026
Full time
HR Advisor Location: Slough Salary: £36,000 - £40,000 Working Pattern: Office based Contract: Full-time, Permanent The Bukola Group is recruiting an experienced HR Advisor to join a busy Employee Relations function supporting operational teams across a multi-site workforce within a business services firm. This is a hands-on role suited to a confident HR professional with extensive employee relations experience, capable of independently managing a high volume and complex ER caseload. You will provide practical, legally sound advice to managers, lead ER casework end-to-end, and coach leaders to ensure fair, consistent and values-led people management. Key responsibilities include: Managing the full spectrum of ER cases including disciplinaries, grievances, absence, disputes, redundancies, flexible working and performance-related matters. Coaching and advising managers on best practice and UK employment law Drafting ER correspondence and supporting hearings and meetings Ensuring adherence to policies, procedures and timelines Analysing ER data, tracking cases and reporting on trends Supporting TUPE activity, union engagement and wider HR initiatives About you: Proven experience in a generalist HR or ER-focused role within a fast-paced, operational environment Strong, hands-on employee relations expertise (essential) Up-to-date knowledge of UK employment legislation Confident with the use of Microsoft office, particularly Excel. CIPD Level 5 qualification (or working towards) preferred Confident communicator with excellent stakeholder management skills Resilient, organised and able to manage multiple priorities Full UK driving licence and own car highly desirable This is an excellent opportunity for a pragmatic, people focused HR professional who enjoys being close to operations and making a real impact on the employee experience.
Contract : Full time, Permanent Hours: 45 hours per week - Monday to Friday Location: Stoke-on-Trent Salary: £50,000 - £55,000 plus car/allowance and bonus (OTE up to £80,000 per annum) Bodyshop Manager About The Vella Group The Vella Group is one of the UK's leading accident repair specialists, with over 30 years' experience supporting drivers and insurer partners. Operating across a growing network of modern bodyshops, The Vella Group is committed to technical excellence, outstanding customer service, and continuous investment in people, equipment, and innovation. Role Overview We are seeking a Bodyshop Manager to lead our site in Stoke-on-Trent . In this role, you will oversee all operational and technical activities, managing workflow, supporting technicians and support staff, ensuring compliance, and maintaining excellent relationships with customers, suppliers, and Work Providers. You will drive productivity, lead daily production meetings, and ensure the highest standards are achieved across the site, from estimate to vehicle return. Key Responsibilities Operational & Production Leadership Manage all repair, estimating, and production processes, ensuring efficiency, accuracy, and adherence to repair methodologies. Oversee daily workflow, producing schedules and leading production meetings to review performance and plan upcoming work. Achieve consistent labour utilisation, ensuring technicians' skills are fully deployed and productivity targets are met. Identify production constraints and escalate to the Operations Manager when needed. Support all site departments to maintain smooth and collaborative operations. Customer Experience & Work Provider Management Act as senior point of contact for customer complaints, resolving issues professionally and maintaining high satisfaction. Build and maintain strong relationships with Work Providers, understanding contracts and negotiating effectively. Keep customers informed throughout the repair journey, communicating updates, changes, and expectations clearly. Estimating, Administration & Compliance Ensure supplementary estimates are produced and submitted promptly with supporting images in line with contractual agreements. Maintain accurate notes and updates in internal management systems to track claim progression. Monitor workloads to meet internal and contractual SLA requirements. Ensure full compliance with BSI 10125, HSE, COSHH, EPA regulations, and internal audit requirements. Conduct final QC checks to maintain repair quality. People Leadership Lead, motivate, and support all onsite staff, fostering a high-performance culture. Oversee on-the-job training for new and existing team members. Conduct regular performance reviews and develop staff with clear expectations and growth plans. Promote a team culture centred on quality, safety, and accountability. Quality, Safety & Site Standards Stay up to date with repair methods, technology, and manufacturer guidelines. Maintain housekeeping standards and ensure equipment is properly maintained. Drive continuous improvements in processes, efficiency, and overall site performance. Additional Expectations Flexibility to undertake additional duties as required, including support at other sites. Attend training courses to stay current with industry standards and company policies. What You'll Get in Return We believe in taking care of our people. When you join The Vella Group, you'll enjoy: 33 days holiday including bank holidays Pension scheme & death in service insurance Enhanced maternity & paternity pay Access to Perkbox - discounts on retail, travel, and more MediCash - free healthcare support Internal and external training to develop your skills Childcare support - vouchers or workplace nursery benefit Free parking and provided uniform Working Hours Monday to Friday 45 hours per week Location This is an on-site role based in Stoke-on-Trent, Staffordshire Ready to bring your skills to a team that values quality, teamwork, and career development? Apply now and become part of our growing success story.REF-
Apr 17, 2026
Full time
Contract : Full time, Permanent Hours: 45 hours per week - Monday to Friday Location: Stoke-on-Trent Salary: £50,000 - £55,000 plus car/allowance and bonus (OTE up to £80,000 per annum) Bodyshop Manager About The Vella Group The Vella Group is one of the UK's leading accident repair specialists, with over 30 years' experience supporting drivers and insurer partners. Operating across a growing network of modern bodyshops, The Vella Group is committed to technical excellence, outstanding customer service, and continuous investment in people, equipment, and innovation. Role Overview We are seeking a Bodyshop Manager to lead our site in Stoke-on-Trent . In this role, you will oversee all operational and technical activities, managing workflow, supporting technicians and support staff, ensuring compliance, and maintaining excellent relationships with customers, suppliers, and Work Providers. You will drive productivity, lead daily production meetings, and ensure the highest standards are achieved across the site, from estimate to vehicle return. Key Responsibilities Operational & Production Leadership Manage all repair, estimating, and production processes, ensuring efficiency, accuracy, and adherence to repair methodologies. Oversee daily workflow, producing schedules and leading production meetings to review performance and plan upcoming work. Achieve consistent labour utilisation, ensuring technicians' skills are fully deployed and productivity targets are met. Identify production constraints and escalate to the Operations Manager when needed. Support all site departments to maintain smooth and collaborative operations. Customer Experience & Work Provider Management Act as senior point of contact for customer complaints, resolving issues professionally and maintaining high satisfaction. Build and maintain strong relationships with Work Providers, understanding contracts and negotiating effectively. Keep customers informed throughout the repair journey, communicating updates, changes, and expectations clearly. Estimating, Administration & Compliance Ensure supplementary estimates are produced and submitted promptly with supporting images in line with contractual agreements. Maintain accurate notes and updates in internal management systems to track claim progression. Monitor workloads to meet internal and contractual SLA requirements. Ensure full compliance with BSI 10125, HSE, COSHH, EPA regulations, and internal audit requirements. Conduct final QC checks to maintain repair quality. People Leadership Lead, motivate, and support all onsite staff, fostering a high-performance culture. Oversee on-the-job training for new and existing team members. Conduct regular performance reviews and develop staff with clear expectations and growth plans. Promote a team culture centred on quality, safety, and accountability. Quality, Safety & Site Standards Stay up to date with repair methods, technology, and manufacturer guidelines. Maintain housekeeping standards and ensure equipment is properly maintained. Drive continuous improvements in processes, efficiency, and overall site performance. Additional Expectations Flexibility to undertake additional duties as required, including support at other sites. Attend training courses to stay current with industry standards and company policies. What You'll Get in Return We believe in taking care of our people. When you join The Vella Group, you'll enjoy: 33 days holiday including bank holidays Pension scheme & death in service insurance Enhanced maternity & paternity pay Access to Perkbox - discounts on retail, travel, and more MediCash - free healthcare support Internal and external training to develop your skills Childcare support - vouchers or workplace nursery benefit Free parking and provided uniform Working Hours Monday to Friday 45 hours per week Location This is an on-site role based in Stoke-on-Trent, Staffordshire Ready to bring your skills to a team that values quality, teamwork, and career development? Apply now and become part of our growing success story.REF-
About SINGU At SINGU, we're redefining how the world's most ambitious real estate companies run their operations. Our mission is to become Europe's leading platform for managing warehouse, logistics, retail, and multi-site commercial real estate portfolios - empowering our Clients to protect revenue, boost efficiency, and unlock new value across every aspect of their business. Our unified CAFM platform already powers the daily operations of over 250 million m of real estate worldwide, supporting more than 500,000 professionals. Following our union with the UK's Micad and Germany's net-haus, we now help manage 100,000+ buildings across 35+ countries - and we're just getting started. Backed by a leading growth equity investor, we're scaling rapidly and partnering with global leaders such as Prologis, ECE, CTP, Hillwood, Logicor, GLP, and Unibail-Rodamco-Westfield. As we continue to grow through strategic acquisitions and bold innovation, we stay true to our core values: adaptability, collaboration, and client focus. If you're ready to help build Europe's leading platform for property operations - and make a tangible impact on how the real estate industry works - join SINGU and be part of this transformation. About the role We are looking for a high-performing Software Implementation Coordinator to join our Customer Experience team dedicated to Micad Pro platform. Someone who takes full ownership of outcomes, not just tasks, and who thrives in a fast-paced, customer-focused environment. This is not a role for someone who wants to follow a script. You will own individual implementations end-to-end, contribute to complex enterprise rollouts, and be expected to think strategically about how we deliver value to our customers - not just execute. This is a brilliant development opportunity for someone who has built a solid foundation in software implementations and is ready to step up, take on more responsibility, and grow fast in a scaling business. Location: Cardiff-based, remote (to be able to meet with the team from time to time), with regular travel across the UK for on-site customers visits. Responsibilities Own end-to-end customer implementations - lead technical deployments for assigned customers from kickoff through go-live. You set the pace, manage the complexity, and are accountable for the outcome. Drive enterprise-level rollouts - work closely with the Solutions and Implementation Manager on complex, multi-site projects. You are expected to bring strategic thinking to planning, not just execution. Be the technical authority on Micad Pro - develop deep platform expertise so you can guide customers through configurations, resolve issues decisively, and challenge solutions that do not serve the customer's long-term goals. Lead strategic Success Planning - hold meaningful conversations with key accounts about measurable outcomes. You are not just checking boxes - you are helping customers unlock real value. Act as a bridge between customer and product - work cross-functionally with Sales, Customer Success, Product, and Engineering. Your customer insights should actively shape how we build and improve the platform. What You Will Bring to the Team Proven implementation track record - you have successfully delivered software implementation or solutions delivery projects - ideally in SaaS, PropTech, CAFM, or B2B software. You know what good looks like and you hold yourself to it. Strong technical aptitude and intellectual curiosity - you get to grips with complex platforms fast, troubleshoot independently, and train end-users with confidence. You do not wait for someone else to figure it out. Strategic thinking, not just execution - you understand the customer's broader goals and connect your work to their business outcomes. You ask why, not just how. Ownership mindset - you take responsibility for your projects, your customers, and your results. When something goes wrong, you fix it. When something could be better, you say so. Exceptional communication skills - you can translate technical complexity into plain language, build trust with senior stakeholders, and represent Micad credibly at every level of a customer organisation. Organised, detail-oriented, and proactive - you keep projects on track, flag risks early, and never let something slip through the cracks. You are the kind of person others rely on. Comfortable with key tools - HubSpot, Vitally, Jira, or similar. You are data-driven and confident reporting on progress with clarity. Hungry to grow - you are ambitious. You want to be the best at what you do and you are actively looking to develop into a senior role. This is not a holding position for you - it is a launchpad. What does success look like High-quality, on-time implementations. Customers who see value fast. Satisfaction scores that reflect the standard we hold ourselves to. And a clear trajectory toward a senior implementations role. Why join SINGU? Permanent contract with competitive yearly salary range of 35'000 - 40'000£. A clear path to a senior implementations role - this is a place where performance is noticed and rewarded A collaborative, no-micromanagement culture - we trust you to deliver Part of a fast-scaling, international group redefining how real estate is managed If this role sounds like a good fit, we'd love to hear from you. Apply and help us build technology that supports critical operations every day.
Apr 17, 2026
Full time
About SINGU At SINGU, we're redefining how the world's most ambitious real estate companies run their operations. Our mission is to become Europe's leading platform for managing warehouse, logistics, retail, and multi-site commercial real estate portfolios - empowering our Clients to protect revenue, boost efficiency, and unlock new value across every aspect of their business. Our unified CAFM platform already powers the daily operations of over 250 million m of real estate worldwide, supporting more than 500,000 professionals. Following our union with the UK's Micad and Germany's net-haus, we now help manage 100,000+ buildings across 35+ countries - and we're just getting started. Backed by a leading growth equity investor, we're scaling rapidly and partnering with global leaders such as Prologis, ECE, CTP, Hillwood, Logicor, GLP, and Unibail-Rodamco-Westfield. As we continue to grow through strategic acquisitions and bold innovation, we stay true to our core values: adaptability, collaboration, and client focus. If you're ready to help build Europe's leading platform for property operations - and make a tangible impact on how the real estate industry works - join SINGU and be part of this transformation. About the role We are looking for a high-performing Software Implementation Coordinator to join our Customer Experience team dedicated to Micad Pro platform. Someone who takes full ownership of outcomes, not just tasks, and who thrives in a fast-paced, customer-focused environment. This is not a role for someone who wants to follow a script. You will own individual implementations end-to-end, contribute to complex enterprise rollouts, and be expected to think strategically about how we deliver value to our customers - not just execute. This is a brilliant development opportunity for someone who has built a solid foundation in software implementations and is ready to step up, take on more responsibility, and grow fast in a scaling business. Location: Cardiff-based, remote (to be able to meet with the team from time to time), with regular travel across the UK for on-site customers visits. Responsibilities Own end-to-end customer implementations - lead technical deployments for assigned customers from kickoff through go-live. You set the pace, manage the complexity, and are accountable for the outcome. Drive enterprise-level rollouts - work closely with the Solutions and Implementation Manager on complex, multi-site projects. You are expected to bring strategic thinking to planning, not just execution. Be the technical authority on Micad Pro - develop deep platform expertise so you can guide customers through configurations, resolve issues decisively, and challenge solutions that do not serve the customer's long-term goals. Lead strategic Success Planning - hold meaningful conversations with key accounts about measurable outcomes. You are not just checking boxes - you are helping customers unlock real value. Act as a bridge between customer and product - work cross-functionally with Sales, Customer Success, Product, and Engineering. Your customer insights should actively shape how we build and improve the platform. What You Will Bring to the Team Proven implementation track record - you have successfully delivered software implementation or solutions delivery projects - ideally in SaaS, PropTech, CAFM, or B2B software. You know what good looks like and you hold yourself to it. Strong technical aptitude and intellectual curiosity - you get to grips with complex platforms fast, troubleshoot independently, and train end-users with confidence. You do not wait for someone else to figure it out. Strategic thinking, not just execution - you understand the customer's broader goals and connect your work to their business outcomes. You ask why, not just how. Ownership mindset - you take responsibility for your projects, your customers, and your results. When something goes wrong, you fix it. When something could be better, you say so. Exceptional communication skills - you can translate technical complexity into plain language, build trust with senior stakeholders, and represent Micad credibly at every level of a customer organisation. Organised, detail-oriented, and proactive - you keep projects on track, flag risks early, and never let something slip through the cracks. You are the kind of person others rely on. Comfortable with key tools - HubSpot, Vitally, Jira, or similar. You are data-driven and confident reporting on progress with clarity. Hungry to grow - you are ambitious. You want to be the best at what you do and you are actively looking to develop into a senior role. This is not a holding position for you - it is a launchpad. What does success look like High-quality, on-time implementations. Customers who see value fast. Satisfaction scores that reflect the standard we hold ourselves to. And a clear trajectory toward a senior implementations role. Why join SINGU? Permanent contract with competitive yearly salary range of 35'000 - 40'000£. A clear path to a senior implementations role - this is a place where performance is noticed and rewarded A collaborative, no-micromanagement culture - we trust you to deliver Part of a fast-scaling, international group redefining how real estate is managed If this role sounds like a good fit, we'd love to hear from you. Apply and help us build technology that supports critical operations every day.
Graduate Specialist Program - Manufacturing Engineering Full-time HydraForce, operating from our purpose-built facility in Birmingham, UK, is a global designer and manufacturer of motion control systems and the world's leading manufacturer of hydraulic cartridge valves and custom hydraulic integrated circuits, as well as electronic controls for a variety of off-highway industries Bosch Rexroth and HydraForce bring together two world-class leaders in hydraulic motion control. By combining our strengths, we've broadened our hydraulics offering to deliver the world's highest quality hydraulic control solutions to more OEMs across the globe. Together, we are expanding the possibilities of hydraulic control technology to provide innovative and reliable solutions. Our trainee program as a "Graduate Specialist Program - Manufacturing Engineering" is your career start in an internationally successful company. In 18-24 months, you will pass through specialist departments in our plant in Birmingham and abroad that are individually tailored to you. In the Graduate Specialist Program (GSP), you are in good hands as a technical ace with a soft spot for manufacturing and hydraulics technology. You carry an innovative mindset working towards effective solutions and embrace influencing people. You will benefit from the comprehensive support of an experienced mentor and experts from specialist departments - through regular feedback. You will build up an extensive network within the company, from which you will benefit in the long term and align individual priorities within the program - and thus dynamically shape your future You will acquire an in-depth insight and understanding of the engineering and manufacturing of Hydraulic cartridge valves and manifolds You will gain expertise on Manufacturing Cost Per Unit, initiating a toolset that enables a data-driven approach to operational and non-operational business improvements. The GSP shall drive the Manufacturing Excellence strategy for competitiveness across all manufacturing technologies in our global operations footprint to attain competitiveness targets and key-results. Gain an understanding of value streams from source to make and deliver on how Lean Manufacturing can improve efficiency through active participation in efficiency improvement projects. Prioritise digitalisation and AI projects to enhance manufacturing practices Develop comprehensive understanding of Technical Functions with the opportunity of being placed in different fields within the Manufacturing setting. This can comprise of Manufacturing Engineering Support (MFE), Manufacturing Operations (MFO), Bosch Production Systems (BPS), Manufacturing Coordination (MFC) & Business Digital Organisation (BDO). Take on duties and get to know all aspects of your field in manufacturing as well as in day-to-day business. Design and develop lean manufacturing cells, through analysis of process needs to include process assembly and test equipment. Work with Manufacturing Services to ensure factory layouts are kept up-to-date and meet business requirements as practices change and evolve. In the Graduate Specialist Program (GSP), you are in good hands as a technical ace with a soft spot for manufacturing and hydraulics technology. You carry an innovative mindset working towards effective solutions and embrace influencing people. Education: You have completed your Master's in Technical Engineering or comparable. You have good knowledge on topics of LEAN manufacturing principles. Experience and know-how: You bring along experience of manufacturing and knowledge of hydraulics through relevant industrial internships. You possess strong Microsoft Office and IT skills and sound project management experience. Soft skills: You are detail oriented and possess strong communication skills, work well in a team and independently. You are confident, forward-thinking and hold analytical and conceptual capabilities. You see courage, sincerity, tolerance, and mindfulness as desirable attitudes. Mobility: Willingness to travel at home and abroad as a part of the job rotation. What We Offer A comprehensive graduate development program with structured rotations. Dedicated coaching and mentorship from senior leaders. Extensive training in SAP and other industry-leading tools. The opportunity to work in a global, innovative, and market-leading company. A clear path for career progression for high performers. We offer a wide variety of interesting and challenging tasks. Flexible work-time options, benefits and services, employee discounts, various sports and health opportunities, on-site parking, room for creativity. You will be required to evidence your right to work in the UK, as we are unable to sponsor the employment of international workers in this role. International applicants would not be provided with a Skilled Worker visa for this role and will only be able to take up this role if they can demonstrate an alternative right to work in the UK. We are unable to provide visa sponsorship beyond the program. To be considered for this program you must have completed a Masters education in the relevant subject mentioned in job description This opportunity is a permanent job beyond the 2 year placement, hence we will not be able to consider applicants unless they have right to work in the UK indefinitely
Apr 17, 2026
Full time
Graduate Specialist Program - Manufacturing Engineering Full-time HydraForce, operating from our purpose-built facility in Birmingham, UK, is a global designer and manufacturer of motion control systems and the world's leading manufacturer of hydraulic cartridge valves and custom hydraulic integrated circuits, as well as electronic controls for a variety of off-highway industries Bosch Rexroth and HydraForce bring together two world-class leaders in hydraulic motion control. By combining our strengths, we've broadened our hydraulics offering to deliver the world's highest quality hydraulic control solutions to more OEMs across the globe. Together, we are expanding the possibilities of hydraulic control technology to provide innovative and reliable solutions. Our trainee program as a "Graduate Specialist Program - Manufacturing Engineering" is your career start in an internationally successful company. In 18-24 months, you will pass through specialist departments in our plant in Birmingham and abroad that are individually tailored to you. In the Graduate Specialist Program (GSP), you are in good hands as a technical ace with a soft spot for manufacturing and hydraulics technology. You carry an innovative mindset working towards effective solutions and embrace influencing people. You will benefit from the comprehensive support of an experienced mentor and experts from specialist departments - through regular feedback. You will build up an extensive network within the company, from which you will benefit in the long term and align individual priorities within the program - and thus dynamically shape your future You will acquire an in-depth insight and understanding of the engineering and manufacturing of Hydraulic cartridge valves and manifolds You will gain expertise on Manufacturing Cost Per Unit, initiating a toolset that enables a data-driven approach to operational and non-operational business improvements. The GSP shall drive the Manufacturing Excellence strategy for competitiveness across all manufacturing technologies in our global operations footprint to attain competitiveness targets and key-results. Gain an understanding of value streams from source to make and deliver on how Lean Manufacturing can improve efficiency through active participation in efficiency improvement projects. Prioritise digitalisation and AI projects to enhance manufacturing practices Develop comprehensive understanding of Technical Functions with the opportunity of being placed in different fields within the Manufacturing setting. This can comprise of Manufacturing Engineering Support (MFE), Manufacturing Operations (MFO), Bosch Production Systems (BPS), Manufacturing Coordination (MFC) & Business Digital Organisation (BDO). Take on duties and get to know all aspects of your field in manufacturing as well as in day-to-day business. Design and develop lean manufacturing cells, through analysis of process needs to include process assembly and test equipment. Work with Manufacturing Services to ensure factory layouts are kept up-to-date and meet business requirements as practices change and evolve. In the Graduate Specialist Program (GSP), you are in good hands as a technical ace with a soft spot for manufacturing and hydraulics technology. You carry an innovative mindset working towards effective solutions and embrace influencing people. Education: You have completed your Master's in Technical Engineering or comparable. You have good knowledge on topics of LEAN manufacturing principles. Experience and know-how: You bring along experience of manufacturing and knowledge of hydraulics through relevant industrial internships. You possess strong Microsoft Office and IT skills and sound project management experience. Soft skills: You are detail oriented and possess strong communication skills, work well in a team and independently. You are confident, forward-thinking and hold analytical and conceptual capabilities. You see courage, sincerity, tolerance, and mindfulness as desirable attitudes. Mobility: Willingness to travel at home and abroad as a part of the job rotation. What We Offer A comprehensive graduate development program with structured rotations. Dedicated coaching and mentorship from senior leaders. Extensive training in SAP and other industry-leading tools. The opportunity to work in a global, innovative, and market-leading company. A clear path for career progression for high performers. We offer a wide variety of interesting and challenging tasks. Flexible work-time options, benefits and services, employee discounts, various sports and health opportunities, on-site parking, room for creativity. You will be required to evidence your right to work in the UK, as we are unable to sponsor the employment of international workers in this role. International applicants would not be provided with a Skilled Worker visa for this role and will only be able to take up this role if they can demonstrate an alternative right to work in the UK. We are unable to provide visa sponsorship beyond the program. To be considered for this program you must have completed a Masters education in the relevant subject mentioned in job description This opportunity is a permanent job beyond the 2 year placement, hence we will not be able to consider applicants unless they have right to work in the UK indefinitely
FCBT Account Manager - London, United Kingdom Job no: 530368 Brand: Flight Centre Business Travel (FCBT) Work type: Full time, Hybrid Location: London Categories: Sales and Customer Service, Administration About The Role Flight Centre Business Travel (FCBT) is seeking a dedicated Account Manager to join our team. With a key focus on customer growth, retention and travel program optimisation, as an Account Manager you will partner with clients to deliver strategic insights and data driven analysis, driving measurable results and long term success. You will report directly to the Business Leader for FCBT, ensuring alignment with global strategies and initiatives. What You'll Do Business Planning & Data Analytics: Implement Business Plans that align with customer goals & objectives, establish strategies tailored to customer needs, monitor progress, analyse travel data, provide actionable insights, measure and deliver on outcomes. Relationship & Stakeholder Management: Clearly communicate with the customer focusing on development of multi level relationships with key personas, engage with internal & external stakeholders including operations, finance, support & supplier to deliver value to the customer. Commercial Strategy: Ensure ongoing customer profitability, identify opportunities for value adds and increased engagement with product & services, identify opportunities for growth including leakage. Subject Matter Expert: Stay up to date on industry & market trends, keep customers informed of the latest products and services and provide strategic direction for travel programs. What We're Looking For 2+ year experience working in a Customer Relationship / Account Management role An individual who has a passion for delivering outstanding customer service, is self motivated, driven, can deliver on outcomes and achieve KPIs Ability to articulate knowledge about products, services, and value propositions to customers Ability to manage external and internal stakeholders through strong communication and delivery of outcomes What You Will Enjoy Travel Like a Pro: Access industry travel discounts and qualify for sponsored 'Familiarisation Trips' to explore new destinations and products around the world. Career Growth: Be supported in your career growth through our Brightness of Future pathways within our global organisation. Celebrate Success: Embrace our famous company culture at Reward & Recognition events throughout the year, including our annual 'Global Gathering' (pack your bags for Lisbon 2024!). Be Yourself: Thrive in a workplace that values individualism - come as you are! Stay Healthy: Benefit from our Health Cash Plan - claim cash reimbursements for routine and emergency healthcare. Stay Active: Enjoy an hour out of your working week dedicated to being active or focusing on your wellbeing. So much more: company matched charitable giving, an excellent pension scheme, an Electric Vehicle Scheme, a share scheme, and several other salary sacrifice benefits. Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at . Applications close: 13 Apr 2026 GMT Daylight Time
Apr 17, 2026
Full time
FCBT Account Manager - London, United Kingdom Job no: 530368 Brand: Flight Centre Business Travel (FCBT) Work type: Full time, Hybrid Location: London Categories: Sales and Customer Service, Administration About The Role Flight Centre Business Travel (FCBT) is seeking a dedicated Account Manager to join our team. With a key focus on customer growth, retention and travel program optimisation, as an Account Manager you will partner with clients to deliver strategic insights and data driven analysis, driving measurable results and long term success. You will report directly to the Business Leader for FCBT, ensuring alignment with global strategies and initiatives. What You'll Do Business Planning & Data Analytics: Implement Business Plans that align with customer goals & objectives, establish strategies tailored to customer needs, monitor progress, analyse travel data, provide actionable insights, measure and deliver on outcomes. Relationship & Stakeholder Management: Clearly communicate with the customer focusing on development of multi level relationships with key personas, engage with internal & external stakeholders including operations, finance, support & supplier to deliver value to the customer. Commercial Strategy: Ensure ongoing customer profitability, identify opportunities for value adds and increased engagement with product & services, identify opportunities for growth including leakage. Subject Matter Expert: Stay up to date on industry & market trends, keep customers informed of the latest products and services and provide strategic direction for travel programs. What We're Looking For 2+ year experience working in a Customer Relationship / Account Management role An individual who has a passion for delivering outstanding customer service, is self motivated, driven, can deliver on outcomes and achieve KPIs Ability to articulate knowledge about products, services, and value propositions to customers Ability to manage external and internal stakeholders through strong communication and delivery of outcomes What You Will Enjoy Travel Like a Pro: Access industry travel discounts and qualify for sponsored 'Familiarisation Trips' to explore new destinations and products around the world. Career Growth: Be supported in your career growth through our Brightness of Future pathways within our global organisation. Celebrate Success: Embrace our famous company culture at Reward & Recognition events throughout the year, including our annual 'Global Gathering' (pack your bags for Lisbon 2024!). Be Yourself: Thrive in a workplace that values individualism - come as you are! Stay Healthy: Benefit from our Health Cash Plan - claim cash reimbursements for routine and emergency healthcare. Stay Active: Enjoy an hour out of your working week dedicated to being active or focusing on your wellbeing. So much more: company matched charitable giving, an excellent pension scheme, an Electric Vehicle Scheme, a share scheme, and several other salary sacrifice benefits. Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at . Applications close: 13 Apr 2026 GMT Daylight Time
Ernst & Young Advisory Services Sdn Bhd
City, Belfast
Manager, Digital Op Model, Process Improvement and Business Analyst, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Join our Customer Transformation team and help clients radically improve their customer-facing operations. You'll work on exciting projects that transform customer experience, drive sustainable growth, and enhance business outcomes. This is your chance to shape how organisations connect with their customers through innovative digital solutions and user-centric strategies. Your key responsibilities Lead and support full project lifecycles using agile, hybrid, or waterfall methodologies. Conduct business analysis including requirements gathering, prioritisation, and data analysis. Facilitate workshops and engage with senior stakeholders to drive business outcomes. Collaborate with cross-functional teams to deliver customer-centred technology solutions. Support CRM and omnichannel transformation initiatives. Design and optimise customer-facing business processes. Skills and attributes for Success Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement abilities. Technical proficiency with CRM platforms and business process modelling tools. Ability to manage multiple tasks and collaborate effectively in teams. Customer-focused mindset with attention to detail. Ideally, You'll also have Experience with Lean, Six Sigma, and Agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Product Owner or Scrum Master experience. What we look for We're looking for innovative, agile thinkers who are passionate about customer experience and digital transformation. You'll thrive in a collaborative environment and be driven to make a meaningful impact through inclusive leadership and creative problem-solving. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Apr 17, 2026
Full time
Manager, Digital Op Model, Process Improvement and Business Analyst, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Join our Customer Transformation team and help clients radically improve their customer-facing operations. You'll work on exciting projects that transform customer experience, drive sustainable growth, and enhance business outcomes. This is your chance to shape how organisations connect with their customers through innovative digital solutions and user-centric strategies. Your key responsibilities Lead and support full project lifecycles using agile, hybrid, or waterfall methodologies. Conduct business analysis including requirements gathering, prioritisation, and data analysis. Facilitate workshops and engage with senior stakeholders to drive business outcomes. Collaborate with cross-functional teams to deliver customer-centred technology solutions. Support CRM and omnichannel transformation initiatives. Design and optimise customer-facing business processes. Skills and attributes for Success Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement abilities. Technical proficiency with CRM platforms and business process modelling tools. Ability to manage multiple tasks and collaborate effectively in teams. Customer-focused mindset with attention to detail. Ideally, You'll also have Experience with Lean, Six Sigma, and Agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Product Owner or Scrum Master experience. What we look for We're looking for innovative, agile thinkers who are passionate about customer experience and digital transformation. You'll thrive in a collaborative environment and be driven to make a meaningful impact through inclusive leadership and creative problem-solving. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available. About the Role: To be a successful Sales Team Member you will: Offer fast and friendly service at all times, helping our customers to find the perfect products Share your passion and knowledge about our amazing products Work in all areas of the store, including sales floors, stockrooms and processing deliveries Take control of your own development We'll offer amazing benefits (see further list below) About You: A great communicator who's always looking for ways you can help Friendly, calm and efficient - even on your busiest days Excited about the challenge of a varied and fast-paced job Flexible, supportive and always ready to go the extra mile In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. What's Next As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months. Best of luck! Recognition and rewards for doing a great job and achieving great results 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products ( when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on / (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays). What's Next? Apply Show us what you can do. Submit your application online and our in store recruiters will take a first look at your experience and strengths. Pre screening Let's talk. If you're successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for. In store Assessment Show us what you can do. You'll be invited to an in store assessment or interview to experience the role first hand and talk through your experience in more detail. For management roles, this may also include a competency based interview. Offer If it's the right match, our in store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins. Team Overview Retail is where customers meet NEXT. Step into any of our stores and you'll find energy, variety and opportunity. No two days are the same. It's fast paced, full of growth and all about our brilliant collaborative team. From outlets to full range stores, there's space for you to make your mark. Explore similar opportunities across our business. You've probably heard of NEXT, but did you know about our portfolio? Every brand in our offering brings a distinct story, attitude and community. Spanning contemporary lifestyle brands, established high street names and timeless collections, together they showcase the vibrancy of today's retail world. About NEXT You know Next, but did you know we're a FTSE 100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy online from over 70 countries around the world! So we've gone global! Challenges. Opportunities. The future. Let's take it on at NEXT.
Apr 17, 2026
Full time
Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available. About the Role: To be a successful Sales Team Member you will: Offer fast and friendly service at all times, helping our customers to find the perfect products Share your passion and knowledge about our amazing products Work in all areas of the store, including sales floors, stockrooms and processing deliveries Take control of your own development We'll offer amazing benefits (see further list below) About You: A great communicator who's always looking for ways you can help Friendly, calm and efficient - even on your busiest days Excited about the challenge of a varied and fast-paced job Flexible, supportive and always ready to go the extra mile In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. What's Next As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months. Best of luck! Recognition and rewards for doing a great job and achieving great results 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products ( when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on / (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays). What's Next? Apply Show us what you can do. Submit your application online and our in store recruiters will take a first look at your experience and strengths. Pre screening Let's talk. If you're successful at this stage we will get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for. In store Assessment Show us what you can do. You'll be invited to an in store assessment or interview to experience the role first hand and talk through your experience in more detail. For management roles, this may also include a competency based interview. Offer If it's the right match, our in store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins. Team Overview Retail is where customers meet NEXT. Step into any of our stores and you'll find energy, variety and opportunity. No two days are the same. It's fast paced, full of growth and all about our brilliant collaborative team. From outlets to full range stores, there's space for you to make your mark. Explore similar opportunities across our business. You've probably heard of NEXT, but did you know about our portfolio? Every brand in our offering brings a distinct story, attitude and community. Spanning contemporary lifestyle brands, established high street names and timeless collections, together they showcase the vibrancy of today's retail world. About NEXT You know Next, but did you know we're a FTSE 100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy online from over 70 countries around the world! So we've gone global! Challenges. Opportunities. The future. Let's take it on at NEXT.
Technical Lead, Application Support Application Deadline: 17 April 2026 Department: Engineering Employment Type: Full Time Location: London or Manchester, UK Compensation: £65,000 - £80,000 / year Description Technical Lead (Application Support) Location: London or Manchester. This role is remote-first with a 10-20% on-site requirement for collaboration, monthly in-person days, and quarterly department days. Candidates must live within a commutable distance of our London or Manchester offices. Full-time or Part-time: We have flexible hours and working options available. There are paid on-call shifts and out-of-hours work required periodically. Salary: We are offering up to £80,000 for this role, depending on experience. The role We are looking for an experienced Technical Lead to join our Technical Application Support Team. This team was established to provide fast turnaround for client support requests, respond to incidents and urgent issues during working hours, and help build parity of client experience across global timezones. The Technical Application Support Team is the escalation point into Engineering; this team leads on observability practices, and investigates and triages operational issues in collaboration with the wider Engineering team. Our Platform operates on both PaaS and IaaS infrastructure in Azure, and we work with other providers such as CloudFlare, Mailgun, and DotDigital. The Technical Application Support Team uses the tooling provided by the wider engineering department to monitor our applications and infrastructure and triage operational issues. The ideal candidate will have extensive experience leading application support teams, and be well versed in operating a range of infrastructure assets and software services. They will be a member of the Technical Leadership Community which shapes our technical vision and strategy, and ensures the teams conformance to that strategy. This role will be part of a collaborative team leadership group made up of a Delivery Manager, Engineering Manager and Product Owner, all of whom have specific accountabilities, but are collectively responsible for ensuring that their team can deliver on their goals and continuously improve. Candidates will be comfortable collaborating with our client support teams to resolve client issues, and account managers who represent our 3rd party software suppliers. They will also be excited about joining a culture of collaboration where they share ideas, knowledge, and skills with their colleagues. Key Responsibilities Maintaining the configuration and accuracy of the team's operational dashboards, alerts, and PagerDuty schedules. Identifying and documenting observability gaps across the wider platform for resolution by engineering delivery teams. Apply and track usage of known workarounds and influence the rest of the engineering team on improvements needed for the reliability and quality of the product. Ensuring problems and tasks are investigated thoroughly and solved accurately and methodically. Responding to incidents in a timely way, in line with our processes. Keeping our how-to guides and documentation up-to-date and concise. Keep the team working in line with our security and compliance policies and processes, particularly when working with customer data and production systems. Ensuring the principles of our technical strategy are embedded into our solutions and ways of working. Identify and document areas for improvement in the reliability, scalability and quality of Spektrix systems. Documenting, reporting, resolving, and mitigating defects, problems, risks, and instances of nonconformance. Continuously improving how we document, investigate, and triage issues. Sharing what we learn through dashboards, incident reviews, updated documentation, and collaborative work such as coaching. Seeking opportunities to automate things and collaborate on internal improvement projects. Applying Lean principles, and using analysis and data to pinpoint where things are getting stuck. Identify opportunities for eliminating waste and delivering more effectively and efficiently. Collaborating with Product, Engineering, and our First-Line Support teams to make sure we are prioritising the right things. Contribute to platform resilience strategies such as capacity planning, redundancy, failover, and disaster recovery. Ensuring the accuracy, relevance, and usefulness of our alerts, monitoring, and observability. Participate in or lead post-incident reviews, and identify required actions. Design and maintain operational runbooks and readiness checklists. On a typical day, you'll be working closely with colleagues pairing in a virtual meeting room, collaborating on items from the team's Kanban board and identifying areas for improvement. The team aligns at daily standup on work in progress, current priorities, and any support or assistance needed. We review incoming work requests together to understand their context and urgency. Using self organising principles, the team decides how to divide the work - whether pairing, mobbing, or working solo - based on what's most effective. If Clients are putting high demand tickets on sale today, you may need to scale cloud resources to ensure everything runs smoothly, and put everything back in place after it's over. You'll lead a range of activities including discovery, investigation and spikes, writing or refining tickets, fault finding and fixing, testing, documentation, and build and release tasks. Throughout the day, you'll monitor alerts and investigate any that arise. If needed, you may join the Incident Room alongside a small group of cross functional colleagues to calmly and methodically identify and resolve issues. This is done in close collaboration with customer facing teams to ensure clarity and continuity. At other times, you'll participate in team sessions focused on reflecting, planning, and finding ways to improve how we work together and deliver on our goals. Skills and Experience Skills and Experience Experience of leading an operations or support team, monitoring and supporting Azure-hosted SaaS applications. Technical and Operational good practice and excellence. Aligning teams with goals Stakeholder management Deep understanding of SQL Server and/or Azure SQL, and database performance. Experience querying logs using query languages such as KQL, LogQL, Lucene, etc Able to read and interpret logs and stack traces from C# .NET applications. Experience with Infrastructure-as-Code (specifically Terraform). While you will not be writing C# feature code, you must be able to read and navigate code to diagnose errors effectively. Experience with a range of alerting, performance, monitoring and security tools. We use Azure Monitor, PagerDuty, Grafana, Logz.io, and Cloudflare tools; experience with these particular tools is not essential, but similar experience is essential. Communications and Behaviours Can calmly, confidently, and competently co ordinate incident response; clearly communicating accurate, timely, and relevant information to a range of stakeholders across the organisation. Communicate fluently with engineers as well as client success teams, and build relationships with stakeholders. Can break down and document complicated technical concepts concisely. Highly collaborative; Work closely with other leads and managers in the team leadership group. Giving and receiving feedback in an honest, kind, and reflective manner. Learning from mistakes and being imaginative about ways to improve things. Coaching and mentoring your team. Curious, and keen to learn new skills and technologies. Benefits Flexible working with support for WFH set up. Different teams may have different practices that require people in the office or online at specific times. NHS top up scheme (covering dental, optical, therapy & counselling, prescription and other health related costs) Continuous development supported by Line manager, learning budget Enhanced Maternity, Adoption & Shared Parental Leave 35 days paid leave annually, inclusive of annual leave, bank holidays and a Birthday day off, all able to use flexibly 4 weeks paid sabbatical after 5 years of service 2 volunteering days per year Company pension scheme of 4% Free snacks, drinks and breakfast items in all our offices Varied range of regular socials across all our offices Cycle to work & Season Ticket Loans Travel stipend for commuting Working from home We aim to be as flexible as possible when it comes to working setups and lots of our team work from home on a regular basis. This means we generally work with a "remote first" approach even when we are in the office. We'll provide reasonable support and all the hardware you need to get started, but we do require that you have the following already in place for a good home working set up: A quiet working space at home where you can consistently take video calls without interruptions An internet connection that supports your participation in video calls and access to our systems and service. . click apply for full job details
Apr 17, 2026
Full time
Technical Lead, Application Support Application Deadline: 17 April 2026 Department: Engineering Employment Type: Full Time Location: London or Manchester, UK Compensation: £65,000 - £80,000 / year Description Technical Lead (Application Support) Location: London or Manchester. This role is remote-first with a 10-20% on-site requirement for collaboration, monthly in-person days, and quarterly department days. Candidates must live within a commutable distance of our London or Manchester offices. Full-time or Part-time: We have flexible hours and working options available. There are paid on-call shifts and out-of-hours work required periodically. Salary: We are offering up to £80,000 for this role, depending on experience. The role We are looking for an experienced Technical Lead to join our Technical Application Support Team. This team was established to provide fast turnaround for client support requests, respond to incidents and urgent issues during working hours, and help build parity of client experience across global timezones. The Technical Application Support Team is the escalation point into Engineering; this team leads on observability practices, and investigates and triages operational issues in collaboration with the wider Engineering team. Our Platform operates on both PaaS and IaaS infrastructure in Azure, and we work with other providers such as CloudFlare, Mailgun, and DotDigital. The Technical Application Support Team uses the tooling provided by the wider engineering department to monitor our applications and infrastructure and triage operational issues. The ideal candidate will have extensive experience leading application support teams, and be well versed in operating a range of infrastructure assets and software services. They will be a member of the Technical Leadership Community which shapes our technical vision and strategy, and ensures the teams conformance to that strategy. This role will be part of a collaborative team leadership group made up of a Delivery Manager, Engineering Manager and Product Owner, all of whom have specific accountabilities, but are collectively responsible for ensuring that their team can deliver on their goals and continuously improve. Candidates will be comfortable collaborating with our client support teams to resolve client issues, and account managers who represent our 3rd party software suppliers. They will also be excited about joining a culture of collaboration where they share ideas, knowledge, and skills with their colleagues. Key Responsibilities Maintaining the configuration and accuracy of the team's operational dashboards, alerts, and PagerDuty schedules. Identifying and documenting observability gaps across the wider platform for resolution by engineering delivery teams. Apply and track usage of known workarounds and influence the rest of the engineering team on improvements needed for the reliability and quality of the product. Ensuring problems and tasks are investigated thoroughly and solved accurately and methodically. Responding to incidents in a timely way, in line with our processes. Keeping our how-to guides and documentation up-to-date and concise. Keep the team working in line with our security and compliance policies and processes, particularly when working with customer data and production systems. Ensuring the principles of our technical strategy are embedded into our solutions and ways of working. Identify and document areas for improvement in the reliability, scalability and quality of Spektrix systems. Documenting, reporting, resolving, and mitigating defects, problems, risks, and instances of nonconformance. Continuously improving how we document, investigate, and triage issues. Sharing what we learn through dashboards, incident reviews, updated documentation, and collaborative work such as coaching. Seeking opportunities to automate things and collaborate on internal improvement projects. Applying Lean principles, and using analysis and data to pinpoint where things are getting stuck. Identify opportunities for eliminating waste and delivering more effectively and efficiently. Collaborating with Product, Engineering, and our First-Line Support teams to make sure we are prioritising the right things. Contribute to platform resilience strategies such as capacity planning, redundancy, failover, and disaster recovery. Ensuring the accuracy, relevance, and usefulness of our alerts, monitoring, and observability. Participate in or lead post-incident reviews, and identify required actions. Design and maintain operational runbooks and readiness checklists. On a typical day, you'll be working closely with colleagues pairing in a virtual meeting room, collaborating on items from the team's Kanban board and identifying areas for improvement. The team aligns at daily standup on work in progress, current priorities, and any support or assistance needed. We review incoming work requests together to understand their context and urgency. Using self organising principles, the team decides how to divide the work - whether pairing, mobbing, or working solo - based on what's most effective. If Clients are putting high demand tickets on sale today, you may need to scale cloud resources to ensure everything runs smoothly, and put everything back in place after it's over. You'll lead a range of activities including discovery, investigation and spikes, writing or refining tickets, fault finding and fixing, testing, documentation, and build and release tasks. Throughout the day, you'll monitor alerts and investigate any that arise. If needed, you may join the Incident Room alongside a small group of cross functional colleagues to calmly and methodically identify and resolve issues. This is done in close collaboration with customer facing teams to ensure clarity and continuity. At other times, you'll participate in team sessions focused on reflecting, planning, and finding ways to improve how we work together and deliver on our goals. Skills and Experience Skills and Experience Experience of leading an operations or support team, monitoring and supporting Azure-hosted SaaS applications. Technical and Operational good practice and excellence. Aligning teams with goals Stakeholder management Deep understanding of SQL Server and/or Azure SQL, and database performance. Experience querying logs using query languages such as KQL, LogQL, Lucene, etc Able to read and interpret logs and stack traces from C# .NET applications. Experience with Infrastructure-as-Code (specifically Terraform). While you will not be writing C# feature code, you must be able to read and navigate code to diagnose errors effectively. Experience with a range of alerting, performance, monitoring and security tools. We use Azure Monitor, PagerDuty, Grafana, Logz.io, and Cloudflare tools; experience with these particular tools is not essential, but similar experience is essential. Communications and Behaviours Can calmly, confidently, and competently co ordinate incident response; clearly communicating accurate, timely, and relevant information to a range of stakeholders across the organisation. Communicate fluently with engineers as well as client success teams, and build relationships with stakeholders. Can break down and document complicated technical concepts concisely. Highly collaborative; Work closely with other leads and managers in the team leadership group. Giving and receiving feedback in an honest, kind, and reflective manner. Learning from mistakes and being imaginative about ways to improve things. Coaching and mentoring your team. Curious, and keen to learn new skills and technologies. Benefits Flexible working with support for WFH set up. Different teams may have different practices that require people in the office or online at specific times. NHS top up scheme (covering dental, optical, therapy & counselling, prescription and other health related costs) Continuous development supported by Line manager, learning budget Enhanced Maternity, Adoption & Shared Parental Leave 35 days paid leave annually, inclusive of annual leave, bank holidays and a Birthday day off, all able to use flexibly 4 weeks paid sabbatical after 5 years of service 2 volunteering days per year Company pension scheme of 4% Free snacks, drinks and breakfast items in all our offices Varied range of regular socials across all our offices Cycle to work & Season Ticket Loans Travel stipend for commuting Working from home We aim to be as flexible as possible when it comes to working setups and lots of our team work from home on a regular basis. This means we generally work with a "remote first" approach even when we are in the office. We'll provide reasonable support and all the hardware you need to get started, but we do require that you have the following already in place for a good home working set up: A quiet working space at home where you can consistently take video calls without interruptions An internet connection that supports your participation in video calls and access to our systems and service. . click apply for full job details
Shackleton Advisers Limited
City, Newcastle Upon Tyne
Job title: Client Servicing Administrator Reporting to: Newcastle Team Leader Date of Issue: January 2026 Role objective Our Client Servicing Administrators provider comprehensive administrative and operational support to our clients and advisers on an ongoing basis and in line with agreed service levels and standard. This role will form an important part of our Newcastle administration team in providing an excellent standard of service to our clients and advisers alike. An ideal candidate will be organised, detail oriented, professional and confident in managing relationships with clients and advisers. Key responsibilities Administration Work closely with our financial advisers to provide ongoing service and support to clients as part of a pooled team. Conduct all client and third-party interactions professionally and in line with company policy and procedures. Manage all client and advisory requests through to a timely resolution. Assist with onboarding new clients. Preparation of client correspondence, forms and documentation. Ensure client and plan records are created and maintained on our systems accurately and updated on a timely basis in line with procedures, Data Protection Policy and service levels. Ensure client review meetings are arranged and overseen through to completion in line with agreed service levels, working alongside advisers and colleagues to deliver value added service to our clients. Generate invoices and fee expectations in line with the finance process. Perform ad-hoc tasks and get involved with projects as needed to support the team and wider business. General responsibilities Always be flexible to work across all propositions as needed and provide a one team approach. Ensure all key administrative tasks are carried out within set deadlines to a high standard of excellence and accuracy, understanding the impact to the business if not adhered to. Conduct personal learning, training, and assessment exercises in accordance with your individual T&C plans, demonstrating competence in relevant FCA compliance areas. Compliance Ensure personal data (client and employee) is securely held and properly utilised in accordance with the principles of Data Protection Act. Handle any complaints in accordance with company procedures and regulatory requirements. Report to the Operations Manager any wrongdoing by the company or our employees which fall short of the Whistle blowing business principles. Report any potential breaches, including weaknesses in current systems to the Operations Manager. This Job Description may be reviewed and subsequently amended to better reflect any changes required in the role. Person specification Knowledge and experience Required Proficient with Microsoft Office. Dis and professionalism when handling sensitive data. Preferred Previous experience of administrative role, ideally in the financial services sector. Familiarity with CRM systems. Personal skills Strong attention to detail and commitment to accuracy. Ability to communicate clearly and concisely, both verbally and in writing. Demonstrated ability to manage multiple tasks and meet deadlines. Ability to manage workloads effectively. Team-oriented with a collaborative approach to problem solving. Ability to follow internal processes and procedures and can act on initiative to resolve non-standard issues, seeking support where relevant. If you are interested in learning more about this role or want to apply, please send your CV/Application to
Apr 17, 2026
Full time
Job title: Client Servicing Administrator Reporting to: Newcastle Team Leader Date of Issue: January 2026 Role objective Our Client Servicing Administrators provider comprehensive administrative and operational support to our clients and advisers on an ongoing basis and in line with agreed service levels and standard. This role will form an important part of our Newcastle administration team in providing an excellent standard of service to our clients and advisers alike. An ideal candidate will be organised, detail oriented, professional and confident in managing relationships with clients and advisers. Key responsibilities Administration Work closely with our financial advisers to provide ongoing service and support to clients as part of a pooled team. Conduct all client and third-party interactions professionally and in line with company policy and procedures. Manage all client and advisory requests through to a timely resolution. Assist with onboarding new clients. Preparation of client correspondence, forms and documentation. Ensure client and plan records are created and maintained on our systems accurately and updated on a timely basis in line with procedures, Data Protection Policy and service levels. Ensure client review meetings are arranged and overseen through to completion in line with agreed service levels, working alongside advisers and colleagues to deliver value added service to our clients. Generate invoices and fee expectations in line with the finance process. Perform ad-hoc tasks and get involved with projects as needed to support the team and wider business. General responsibilities Always be flexible to work across all propositions as needed and provide a one team approach. Ensure all key administrative tasks are carried out within set deadlines to a high standard of excellence and accuracy, understanding the impact to the business if not adhered to. Conduct personal learning, training, and assessment exercises in accordance with your individual T&C plans, demonstrating competence in relevant FCA compliance areas. Compliance Ensure personal data (client and employee) is securely held and properly utilised in accordance with the principles of Data Protection Act. Handle any complaints in accordance with company procedures and regulatory requirements. Report to the Operations Manager any wrongdoing by the company or our employees which fall short of the Whistle blowing business principles. Report any potential breaches, including weaknesses in current systems to the Operations Manager. This Job Description may be reviewed and subsequently amended to better reflect any changes required in the role. Person specification Knowledge and experience Required Proficient with Microsoft Office. Dis and professionalism when handling sensitive data. Preferred Previous experience of administrative role, ideally in the financial services sector. Familiarity with CRM systems. Personal skills Strong attention to detail and commitment to accuracy. Ability to communicate clearly and concisely, both verbally and in writing. Demonstrated ability to manage multiple tasks and meet deadlines. Ability to manage workloads effectively. Team-oriented with a collaborative approach to problem solving. Ability to follow internal processes and procedures and can act on initiative to resolve non-standard issues, seeking support where relevant. If you are interested in learning more about this role or want to apply, please send your CV/Application to
Regional Development Chef Chartwells - Education Catering Role Overview This role plays a pivotal part in supporting the Chartwells Operations Team to ensure our school catering teams fully understand their responsibilities and deliver against clear standards and expectations. You will drive a consistent, elevated and innovative food offer across all schools - from counter service to hospitality and event catering. The role ensures modular menus are implemented using The Source recipes, hospitality brochures are relevant and user-friendly, and the "Beyond the Kitchen" programme is embedded successfully across every site. You will lead the development of kitchen teams, champion new food concepts, and ensure our food offer remains fresh, inspiring, compliant, and commercially successful. Key Responsibilities Lead the delivery and presentation of food across schools, encouraging teams to showcase their offer and host tastings with clients. Engage clients in meaningful conversations around food quality, innovation, and school strategy. Create and implement new culinary ideas such as pop-ups, BBQ events, tasting events, and themed food activations. Develop innovative, School Food Standards-compliant regional dishes for inclusion on menus. Ensure modular menus are implemented correctly using approved recipes from The Source. Ensure every school has a relevant and accessible hospitality brochure. Team Development & Training Train culinary teams across all craft levels, reviewing kitchen operations and developing capability at every level. Deliver bi-annual unit manager training to support new menu launches and updates. Support and coach teams through chef challenges and provide short-term relief support where required. Ensure "Tasting Kitchen" and "Recipe Clinics" are embedded across the estate. Beyond the Kitchen Programme Support and guide schools in embedding the Beyond the Kitchen programme. Ensure activities are planned, diarised, and delivered consistently. Liaise with the Nutrition Team where required. Personally deliver selected Beyond the Kitchen activities throughout the year. Operational & Strategic Support Support mobilisation of new contracts. Oversee planning of large-scale hospitality events within schools. Review and update school strategies during each visit. Maintain a strong understanding of purchasing compliance, sourcing, and commercial performance. Key Relationships Chartwells Culinary Director Managing Director Senior Leadership Team Head of Operations Regional Managers Compass Group UK Food Service Team School Clients Kitchen Teams Catering Managers / General Managers Unit Managers About You Genuine passion for food and education catering Strong knowledge of food trends and culinary development Creative foodservice background Experience with purchasing, sourcing, modular menus and recipe systems Proven track record of developing and implementing food concepts Experience working in fast-paced, forward-thinking environments Excellent communication and influencing skills Strong coaching and leadership ability Ability to build relationships across diverse stakeholder groups Strong project management skills Knowledge of varied food production methods Passion-led approach to school visits, always showcasing the very best food We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/1404/L/R/SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 17, 2026
Full time
Regional Development Chef Chartwells - Education Catering Role Overview This role plays a pivotal part in supporting the Chartwells Operations Team to ensure our school catering teams fully understand their responsibilities and deliver against clear standards and expectations. You will drive a consistent, elevated and innovative food offer across all schools - from counter service to hospitality and event catering. The role ensures modular menus are implemented using The Source recipes, hospitality brochures are relevant and user-friendly, and the "Beyond the Kitchen" programme is embedded successfully across every site. You will lead the development of kitchen teams, champion new food concepts, and ensure our food offer remains fresh, inspiring, compliant, and commercially successful. Key Responsibilities Lead the delivery and presentation of food across schools, encouraging teams to showcase their offer and host tastings with clients. Engage clients in meaningful conversations around food quality, innovation, and school strategy. Create and implement new culinary ideas such as pop-ups, BBQ events, tasting events, and themed food activations. Develop innovative, School Food Standards-compliant regional dishes for inclusion on menus. Ensure modular menus are implemented correctly using approved recipes from The Source. Ensure every school has a relevant and accessible hospitality brochure. Team Development & Training Train culinary teams across all craft levels, reviewing kitchen operations and developing capability at every level. Deliver bi-annual unit manager training to support new menu launches and updates. Support and coach teams through chef challenges and provide short-term relief support where required. Ensure "Tasting Kitchen" and "Recipe Clinics" are embedded across the estate. Beyond the Kitchen Programme Support and guide schools in embedding the Beyond the Kitchen programme. Ensure activities are planned, diarised, and delivered consistently. Liaise with the Nutrition Team where required. Personally deliver selected Beyond the Kitchen activities throughout the year. Operational & Strategic Support Support mobilisation of new contracts. Oversee planning of large-scale hospitality events within schools. Review and update school strategies during each visit. Maintain a strong understanding of purchasing compliance, sourcing, and commercial performance. Key Relationships Chartwells Culinary Director Managing Director Senior Leadership Team Head of Operations Regional Managers Compass Group UK Food Service Team School Clients Kitchen Teams Catering Managers / General Managers Unit Managers About You Genuine passion for food and education catering Strong knowledge of food trends and culinary development Creative foodservice background Experience with purchasing, sourcing, modular menus and recipe systems Proven track record of developing and implementing food concepts Experience working in fast-paced, forward-thinking environments Excellent communication and influencing skills Strong coaching and leadership ability Ability to build relationships across diverse stakeholder groups Strong project management skills Knowledge of varied food production methods Passion-led approach to school visits, always showcasing the very best food We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/1404/L/R/SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000. We are looking for a graduate with a Degree in Accounting. Our client is a Global Financial Markets Trading Company. Our client is a small Exchange based Trading and Broking business. Date: 12 Jan 2024 Sector: IT Type: Permanent Location: London Salary: £65,000 - 70,000 per annum Email: Ref: dbb We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company. This position would be great for someone with some previous experience in an IT Leadership support role who is keen to develop their leadership skills further. The ideal candidate should be enthusiastic about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous man management experience will be required. Also, as this is managing a technical team you will need to have worked previously in a senior technical role as this will help you to challenge & deliver solutions/processes that add value to the business and are fit for purpose. The team works hand in hand with other support teams across APAC & NASA to provide 24/7 support. This role will need to ensure correct handovers take place between regions with continued focus on key issues. There is an element of local on call with the Team, Monday to Sunday 08:00hrs to 18:00hrs, and you will need to ensure this is adequately resourced. Key Responsibilities Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri aged and prioritised to effective resolution, including user expectation & effective communication. Lead by example to set the standard for support and manage all queues to ensure that no calls are unanswered or unassigned. Track all associated KPI's & CSFs, and undertake frequent reviews to make sure they remain relevant and effective in delivering the right outcome to our customer base. Use existing data (ticket & phone statistics) to ensure shifts are effectively managed, tickets are dealt with and the correct level of quality is being applied. Continuously look for ways to develop & improve the entire team, identify training & personal development requirements. Create and maintain accurate and concise ticket update/knowledge base documentation within ServiceNow, with high focus on regional specifics. Educate colleagues on best practice, adoption & utilisation of technology to improve services. Work with the IT Manager to identify trends/potential problems and plan to remediate. Review all frequent "Start of Day" checks to ensure they remain effective; be responsible for the operational stability of printers/peripherals. Provide support with hardware and software maintenance. Assist in leading, championing and adhering to all global policies and processes to resolve issues and problems. Work with a "global mindset" to help ensure we deliver the same high service to our customers, regardless of location. Providing an escalation point for engineering and operations teams. What We're Looking For: Experience & Knowledge Previous experience within a customer facing IT Support Team leadership role/IT Support Team. Experience using data to drive desired positive outcomes. Good knowledge of ServiceNow ITSM (or similar). Customer oriented, with a passion for delivering excellent service and continuous improvement. A collaborator who can work within a framework of procedure and policies. Self motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft 365 suite. Good working knowledge of productivity and collaboration applications such as Teams, SharePoint, OneDrive, and Exchange would be advantageous. Knowledge and experience of Active Directory & Azure Active Directory administration. Required Skills Experience with collaboration tools such as Jira/ServiceNow. VMWare ESXi, vCentre & Horizon. Storage technologies. Backup tools (e.g., CommVault or similar). Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune. Windows Server/client, Windows certificate services. Active Directory (and associated technologies), Exchange Server, clustering, and file servers. SMTP. HPe hardware. Network routing / 802.1x / firewalling. Cisco call manager. Monitoring and alerting techniques (e.g., SolarWinds).
Apr 17, 2026
Full time
Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000. We are looking for a graduate with a Degree in Accounting. Our client is a Global Financial Markets Trading Company. Our client is a small Exchange based Trading and Broking business. Date: 12 Jan 2024 Sector: IT Type: Permanent Location: London Salary: £65,000 - 70,000 per annum Email: Ref: dbb We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company. This position would be great for someone with some previous experience in an IT Leadership support role who is keen to develop their leadership skills further. The ideal candidate should be enthusiastic about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous man management experience will be required. Also, as this is managing a technical team you will need to have worked previously in a senior technical role as this will help you to challenge & deliver solutions/processes that add value to the business and are fit for purpose. The team works hand in hand with other support teams across APAC & NASA to provide 24/7 support. This role will need to ensure correct handovers take place between regions with continued focus on key issues. There is an element of local on call with the Team, Monday to Sunday 08:00hrs to 18:00hrs, and you will need to ensure this is adequately resourced. Key Responsibilities Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri aged and prioritised to effective resolution, including user expectation & effective communication. Lead by example to set the standard for support and manage all queues to ensure that no calls are unanswered or unassigned. Track all associated KPI's & CSFs, and undertake frequent reviews to make sure they remain relevant and effective in delivering the right outcome to our customer base. Use existing data (ticket & phone statistics) to ensure shifts are effectively managed, tickets are dealt with and the correct level of quality is being applied. Continuously look for ways to develop & improve the entire team, identify training & personal development requirements. Create and maintain accurate and concise ticket update/knowledge base documentation within ServiceNow, with high focus on regional specifics. Educate colleagues on best practice, adoption & utilisation of technology to improve services. Work with the IT Manager to identify trends/potential problems and plan to remediate. Review all frequent "Start of Day" checks to ensure they remain effective; be responsible for the operational stability of printers/peripherals. Provide support with hardware and software maintenance. Assist in leading, championing and adhering to all global policies and processes to resolve issues and problems. Work with a "global mindset" to help ensure we deliver the same high service to our customers, regardless of location. Providing an escalation point for engineering and operations teams. What We're Looking For: Experience & Knowledge Previous experience within a customer facing IT Support Team leadership role/IT Support Team. Experience using data to drive desired positive outcomes. Good knowledge of ServiceNow ITSM (or similar). Customer oriented, with a passion for delivering excellent service and continuous improvement. A collaborator who can work within a framework of procedure and policies. Self motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft 365 suite. Good working knowledge of productivity and collaboration applications such as Teams, SharePoint, OneDrive, and Exchange would be advantageous. Knowledge and experience of Active Directory & Azure Active Directory administration. Required Skills Experience with collaboration tools such as Jira/ServiceNow. VMWare ESXi, vCentre & Horizon. Storage technologies. Backup tools (e.g., CommVault or similar). Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune. Windows Server/client, Windows certificate services. Active Directory (and associated technologies), Exchange Server, clustering, and file servers. SMTP. HPe hardware. Network routing / 802.1x / firewalling. Cisco call manager. Monitoring and alerting techniques (e.g., SolarWinds).
Assistant Hotel Manager - People-Focused Hospitality Group Location: Near PenrithSalary: £35,000Hours: 5 days out of 7 (flexibility required) Lead With Heart. Grow With a Business That Values You. I'm supporting a well-established, independent hospitality business near Penrith to recruit an Assistant Hotel Manager - a fantastic opportunity for a natural people-leader who thrives in a hands-on, fast-paced, supportive environment. This organisation is known for its genuine culture, open communication, and commitment to developing its people. Hospitality experience isn't essential - they care more about your leadership style, how you motivate teams, and how you help create a positive place to work. If you're someone who leads by example, builds trust quickly, and loves helping teams perform at their best, this could be the perfect next step. What You'll Be Doing As Assistant Hotel Manager, you'll play a key role in supporting day-to-day operations across multiple areas of the hotel. With around 50 staff on site, you'll be a visible presence - helping, guiding, coaching, and making sure things run smoothly. Support team leaders and department heads across the hotel Lead and motivate teams to deliver excellent guest experiences Build strong, trusting relationships with staff at all levels Promote a positive, open, honest working culture Provide regular coaching, support and feedback Oversee workforce planning, rotas, and staffing levels Ensure high standards across all operational areas Be hands-on, present on the floor, and ready to step in where needed What We're Looking For We're looking for someone who genuinely cares about people and knows how to bring a team together. Experience managing a team of 15+ (any industry welcome) Strong communication and relationship-building skills Ability to engage, support, and inspire staff Hands-on, proactive and calm under pressure Passion for excellent customer service Flexibility to work 5 out of 7 days, including weekends What You'll Get £35,000 salary A supportive environment where people truly matter Training, development and the chance to progress A role where you can make a real impact on culture and team performance The chance to be part of a well-known local business with a warm, community-driven feel
Apr 17, 2026
Full time
Assistant Hotel Manager - People-Focused Hospitality Group Location: Near PenrithSalary: £35,000Hours: 5 days out of 7 (flexibility required) Lead With Heart. Grow With a Business That Values You. I'm supporting a well-established, independent hospitality business near Penrith to recruit an Assistant Hotel Manager - a fantastic opportunity for a natural people-leader who thrives in a hands-on, fast-paced, supportive environment. This organisation is known for its genuine culture, open communication, and commitment to developing its people. Hospitality experience isn't essential - they care more about your leadership style, how you motivate teams, and how you help create a positive place to work. If you're someone who leads by example, builds trust quickly, and loves helping teams perform at their best, this could be the perfect next step. What You'll Be Doing As Assistant Hotel Manager, you'll play a key role in supporting day-to-day operations across multiple areas of the hotel. With around 50 staff on site, you'll be a visible presence - helping, guiding, coaching, and making sure things run smoothly. Support team leaders and department heads across the hotel Lead and motivate teams to deliver excellent guest experiences Build strong, trusting relationships with staff at all levels Promote a positive, open, honest working culture Provide regular coaching, support and feedback Oversee workforce planning, rotas, and staffing levels Ensure high standards across all operational areas Be hands-on, present on the floor, and ready to step in where needed What We're Looking For We're looking for someone who genuinely cares about people and knows how to bring a team together. Experience managing a team of 15+ (any industry welcome) Strong communication and relationship-building skills Ability to engage, support, and inspire staff Hands-on, proactive and calm under pressure Passion for excellent customer service Flexibility to work 5 out of 7 days, including weekends What You'll Get £35,000 salary A supportive environment where people truly matter Training, development and the chance to progress A role where you can make a real impact on culture and team performance The chance to be part of a well-known local business with a warm, community-driven feel
We're looking for a MEP Site Manager (Mechanical) to join our Faslane & Coulport Naval bases team based in Faslane & Coulport Naval bases. Location: Faslane & Coulport Naval bases - On Site Hours: 42.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. We're looking for an experienced MEP Site Manager with a strong mechanical focus to lead the delivery of mechanical and associated MEP works on our large-scale construction projects. You'll be at the heart of site operations, coordinating activities, supporting subcontractors, and ensuring we deliver the highest standards of quality, safety, and efficiency from installation through to handover. What will you be responsible for? As a MEP Site Manager (Mechanical), you'll be working within the Operations team, supporting them in delivering excellence across mechanical services on site. Your day to day will include: Overseeing site management of mechanical services including HVAC, pipework, plant, ductwork, public health, and BMS interfaces Coordinating mechanical works alongside electrical, CSA, and specialist packages to ensure seamless MEP integration Managing day-to-day site activities, logistics, access, safety, and quality whilst promoting a safety-first culture Ensuring mechanical installations meet design specifications and quality standards, managing inspections, snagging, and sign-off Supporting testing, commissioning, and handover procedures, whilst maintaining clear communication with subcontractors, project teams, and client stakeholders What are we looking for? This role of MEP Site Manager (Mechanical) is great for you if: You have proven experience as an MEP or Mechanical Site Manager on large-scale construction projects with a strong mechanical background in building services You're skilled at managing multiple subcontractors on live construction sites and have excellent coordination, leadership, and communication abilities You hold SMSTS and CSCS qualifications, along with a sound knowledge of UK building regulations and mechanical services standards You understand commissioning and handover processes, and have experience on projects with £10m+ MEP value You have a relevant mechanical or building services qualification (HNC/HND/Degree preferred) and a full driving licence Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role and the nature of the work at this site, you will be required to complete a Government Security Check (SC) Clearance, which takes place before your employment, and is conducted by the Cabinet Office's United Kingdom Security Vetting (UKSV) agency who set out a pre-requisite criteria including residency history. Applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us - to read more about our programme to support people with convictions into employment, visit careers/making-ground. This role will also be subject to further pre-employment checks. We look forward to seeing your application to . Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
Apr 17, 2026
Full time
We're looking for a MEP Site Manager (Mechanical) to join our Faslane & Coulport Naval bases team based in Faslane & Coulport Naval bases. Location: Faslane & Coulport Naval bases - On Site Hours: 42.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. We're looking for an experienced MEP Site Manager with a strong mechanical focus to lead the delivery of mechanical and associated MEP works on our large-scale construction projects. You'll be at the heart of site operations, coordinating activities, supporting subcontractors, and ensuring we deliver the highest standards of quality, safety, and efficiency from installation through to handover. What will you be responsible for? As a MEP Site Manager (Mechanical), you'll be working within the Operations team, supporting them in delivering excellence across mechanical services on site. Your day to day will include: Overseeing site management of mechanical services including HVAC, pipework, plant, ductwork, public health, and BMS interfaces Coordinating mechanical works alongside electrical, CSA, and specialist packages to ensure seamless MEP integration Managing day-to-day site activities, logistics, access, safety, and quality whilst promoting a safety-first culture Ensuring mechanical installations meet design specifications and quality standards, managing inspections, snagging, and sign-off Supporting testing, commissioning, and handover procedures, whilst maintaining clear communication with subcontractors, project teams, and client stakeholders What are we looking for? This role of MEP Site Manager (Mechanical) is great for you if: You have proven experience as an MEP or Mechanical Site Manager on large-scale construction projects with a strong mechanical background in building services You're skilled at managing multiple subcontractors on live construction sites and have excellent coordination, leadership, and communication abilities You hold SMSTS and CSCS qualifications, along with a sound knowledge of UK building regulations and mechanical services standards You understand commissioning and handover processes, and have experience on projects with £10m+ MEP value You have a relevant mechanical or building services qualification (HNC/HND/Degree preferred) and a full driving licence Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role and the nature of the work at this site, you will be required to complete a Government Security Check (SC) Clearance, which takes place before your employment, and is conducted by the Cabinet Office's United Kingdom Security Vetting (UKSV) agency who set out a pre-requisite criteria including residency history. Applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us - to read more about our programme to support people with convictions into employment, visit careers/making-ground. This role will also be subject to further pre-employment checks. We look forward to seeing your application to . Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
Banana Moon Day Nursery in Hounslow is excited to announce the opening of our recently open nursery and is seeking an experienced Nursery Manager to lead and establish our new setting. The successful candidate will be responsible for setting up operational procedures, leading a team of early years practitioners, and delivering exceptional care and education to children in the nursery. This role offers the opportunity to create a nurturing, inclusive, and inspiring environment that supports the development and wellbeing of children and staff alike. Key Responsibilities: Oversee the daily operations of the new nursery ensuring smooth functioning and adherence to company standards. Recruit, train, and manage nursery staff, promoting continuous professional development and high-quality practice. Implement the Banana Moon bespoke curriculum and maintain compliance with Early Years Foundation Stage (EYFS) guidelines. Ensure compliance with health, safety, safeguarding, and all regulatory requirements. Build strong relationships with families and the local community to foster trust and enhance nursery reputation. Contribute to business growth by achieving high occupancy and delivering excellent customer service. The role requires a dynamic leader passionate about early years education, with strong organisational and communication skills, and a commitment to delivering outstanding childcare and education. Relevant Level 3 or higher qualification in Early Years Education as defined by the Department of Education. Minimum of 2 years' management experience within the early years sector, preferably with experience in opening or setting up new nurseries. Enhanced DBS clearance within the child workforce sector. Paediatric 12-hour First Aid certificate. Safeguarding training and qualification. Sound knowledge of the EYFS framework and statutory early years regulations. Proven ability to lead teams to achieve at least 'Good' or 'Outstanding' Ofsted or equivalent inspection grading. Excellent leadership, communication, and interpersonal skills. Commitment to promoting inclusive, high-quality early years education and care. A unique curriculum that focuses on the wellbeing of staff, children and families Nursery closure at Christmas State of the art technology, including a biometric entry system and iPads. On the job training and support from a national franchise, with career advancement opportunities Free enhanced DBS check Performance bonus Team building and company events
Apr 17, 2026
Full time
Banana Moon Day Nursery in Hounslow is excited to announce the opening of our recently open nursery and is seeking an experienced Nursery Manager to lead and establish our new setting. The successful candidate will be responsible for setting up operational procedures, leading a team of early years practitioners, and delivering exceptional care and education to children in the nursery. This role offers the opportunity to create a nurturing, inclusive, and inspiring environment that supports the development and wellbeing of children and staff alike. Key Responsibilities: Oversee the daily operations of the new nursery ensuring smooth functioning and adherence to company standards. Recruit, train, and manage nursery staff, promoting continuous professional development and high-quality practice. Implement the Banana Moon bespoke curriculum and maintain compliance with Early Years Foundation Stage (EYFS) guidelines. Ensure compliance with health, safety, safeguarding, and all regulatory requirements. Build strong relationships with families and the local community to foster trust and enhance nursery reputation. Contribute to business growth by achieving high occupancy and delivering excellent customer service. The role requires a dynamic leader passionate about early years education, with strong organisational and communication skills, and a commitment to delivering outstanding childcare and education. Relevant Level 3 or higher qualification in Early Years Education as defined by the Department of Education. Minimum of 2 years' management experience within the early years sector, preferably with experience in opening or setting up new nurseries. Enhanced DBS clearance within the child workforce sector. Paediatric 12-hour First Aid certificate. Safeguarding training and qualification. Sound knowledge of the EYFS framework and statutory early years regulations. Proven ability to lead teams to achieve at least 'Good' or 'Outstanding' Ofsted or equivalent inspection grading. Excellent leadership, communication, and interpersonal skills. Commitment to promoting inclusive, high-quality early years education and care. A unique curriculum that focuses on the wellbeing of staff, children and families Nursery closure at Christmas State of the art technology, including a biometric entry system and iPads. On the job training and support from a national franchise, with career advancement opportunities Free enhanced DBS check Performance bonus Team building and company events
