Entity: Customers & Products Job Family Group: HR Group Job Description: About the Role Were looking for a Pensions Team Leader who will guide our pensions administration team and help us deliver clear, reliable support to our members and stakeholders. In this role, youll help us run our day-to-day operations, keep our processes on track, and make sure people get the information they need in a way th click apply for full job details
May 05, 2026
Full time
Entity: Customers & Products Job Family Group: HR Group Job Description: About the Role Were looking for a Pensions Team Leader who will guide our pensions administration team and help us deliver clear, reliable support to our members and stakeholders. In this role, youll help us run our day-to-day operations, keep our processes on track, and make sure people get the information they need in a way th click apply for full job details
Job Title: Payroll Manager Location: Glasgow (Hybrid Working) Salary: Up to 50,000 We are currently seeking an experienced and driven Payroll Manager to lead a dynamic payroll function based in Glasgow. This is an excellent opportunity for a strong people manager with a background in client payroll environments who is looking to take the next step in their career within a supportive and forward-thinking organisation. You will be responsible for overseeing payroll operations, ensuring service excellence, and leading a team to deliver accurate and compliant payroll services to a diverse client base. Key Responsibilities Manage and lead the day-to-day operations of the payroll team Oversee the delivery of multiple client payrolls, ensuring accuracy and timeliness Act as the escalation point for complex payroll queries and issues Ensure compliance with UK payroll legislation and regulatory requirements Build and maintain strong client relationships, delivering high levels of service Monitor team performance, providing coaching, support, and development Review and improve payroll processes to drive efficiency and accuracy Oversee payroll reconciliations, reporting, and year-end activities Collaborate with internal stakeholders to support business objectives Skills & Experience Proven experience in a Payroll Manager or supervisory role (essential) Strong background in a client payroll environment (essential) Excellent leadership and team management skills In-depth knowledge of UK payroll legislation and best practices CIPP qualification (or working towards) is highly desirable Strong problem-solving and decision-making abilities Excellent communication and stakeholder management skills Ability to manage multiple priorities in a fast-paced environment High level of accuracy and attention to detail Interested? Contact Liam today! JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
May 05, 2026
Full time
Job Title: Payroll Manager Location: Glasgow (Hybrid Working) Salary: Up to 50,000 We are currently seeking an experienced and driven Payroll Manager to lead a dynamic payroll function based in Glasgow. This is an excellent opportunity for a strong people manager with a background in client payroll environments who is looking to take the next step in their career within a supportive and forward-thinking organisation. You will be responsible for overseeing payroll operations, ensuring service excellence, and leading a team to deliver accurate and compliant payroll services to a diverse client base. Key Responsibilities Manage and lead the day-to-day operations of the payroll team Oversee the delivery of multiple client payrolls, ensuring accuracy and timeliness Act as the escalation point for complex payroll queries and issues Ensure compliance with UK payroll legislation and regulatory requirements Build and maintain strong client relationships, delivering high levels of service Monitor team performance, providing coaching, support, and development Review and improve payroll processes to drive efficiency and accuracy Oversee payroll reconciliations, reporting, and year-end activities Collaborate with internal stakeholders to support business objectives Skills & Experience Proven experience in a Payroll Manager or supervisory role (essential) Strong background in a client payroll environment (essential) Excellent leadership and team management skills In-depth knowledge of UK payroll legislation and best practices CIPP qualification (or working towards) is highly desirable Strong problem-solving and decision-making abilities Excellent communication and stakeholder management skills Ability to manage multiple priorities in a fast-paced environment High level of accuracy and attention to detail Interested? Contact Liam today! JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
May 05, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Finance Administrator The Opportunity Join a thriving and dynamic business based in Ashbourne that is looking for a versatile individual to join their service and finance support team. This is a brilliant opportunity for someone who enjoys variety and wants to be part of an organization where their role will naturally evolve and grow as the company scales. If you are looking for a stable yet evolving position with long-term potential, this is the place for you. The Role Reporting directly to the Service Manager, you will play a pivotal role in bridging the gap between finance administration and service coordination. This is a truly flexible position that requires a "can-do" attitude, as you will manage everything from invoice processing to booking service jobs and potentially supporting logistics operations as the department expands. Key Responsibilities Financial Administration: Handle data entry for posting invoices and credit notes with high accuracy. Purchase Order Management: Manage the full PO lifecycle, including matching POs against specific jobs and proactively chasing outstanding orders from suppliers. Service Coordination: Act as the first point of contact for service calls, booking jobs directly onto the system using Microsoft Bookings. System Reporting: Utilize the internal reporting system to run reports and maintain data integrity. Service Admin Support: Provide comprehensive administrative cover for the service department to ensure seamless daily operations. The Ideal Candidate Excel Proficiency: You must be "tech-savvy" and proficient in Microsoft Excel, with the ability to navigate complex spreadsheets and run detailed reports. Adaptability: This role is for a someone who is also comfortable with change; you must be flexible as the role will evolve and require you to occasionally "pitch in" across different departments. Communication Skills: Confident in answering service calls and liaising with stakeholders to ensure jobs are booked and POs are tracked. Organizational Skills: A strong administrator who can prioritize tasks in a fast-paced environment. Energy: Whether you bring years of experience or are still new to finance administration, a proactive and positive mindset is essential. The Benefits Remuneration: A flexible salary range of 30,000 to 35,000 pounds per annum, depending on experience. Career Growth: A clear pathway for the role to grow and evolve alongside your own professional development. Stability: A permanent, full-time position within a respected local business. Location: Based in Ashbourne with a requirement to be in the office every day to support the team. Advance your career with a growing local leader that values flexibility and professional growth.
May 05, 2026
Full time
Finance Administrator The Opportunity Join a thriving and dynamic business based in Ashbourne that is looking for a versatile individual to join their service and finance support team. This is a brilliant opportunity for someone who enjoys variety and wants to be part of an organization where their role will naturally evolve and grow as the company scales. If you are looking for a stable yet evolving position with long-term potential, this is the place for you. The Role Reporting directly to the Service Manager, you will play a pivotal role in bridging the gap between finance administration and service coordination. This is a truly flexible position that requires a "can-do" attitude, as you will manage everything from invoice processing to booking service jobs and potentially supporting logistics operations as the department expands. Key Responsibilities Financial Administration: Handle data entry for posting invoices and credit notes with high accuracy. Purchase Order Management: Manage the full PO lifecycle, including matching POs against specific jobs and proactively chasing outstanding orders from suppliers. Service Coordination: Act as the first point of contact for service calls, booking jobs directly onto the system using Microsoft Bookings. System Reporting: Utilize the internal reporting system to run reports and maintain data integrity. Service Admin Support: Provide comprehensive administrative cover for the service department to ensure seamless daily operations. The Ideal Candidate Excel Proficiency: You must be "tech-savvy" and proficient in Microsoft Excel, with the ability to navigate complex spreadsheets and run detailed reports. Adaptability: This role is for a someone who is also comfortable with change; you must be flexible as the role will evolve and require you to occasionally "pitch in" across different departments. Communication Skills: Confident in answering service calls and liaising with stakeholders to ensure jobs are booked and POs are tracked. Organizational Skills: A strong administrator who can prioritize tasks in a fast-paced environment. Energy: Whether you bring years of experience or are still new to finance administration, a proactive and positive mindset is essential. The Benefits Remuneration: A flexible salary range of 30,000 to 35,000 pounds per annum, depending on experience. Career Growth: A clear pathway for the role to grow and evolve alongside your own professional development. Stability: A permanent, full-time position within a respected local business. Location: Based in Ashbourne with a requirement to be in the office every day to support the team. Advance your career with a growing local leader that values flexibility and professional growth.
Depot Administrator Location : Hereford HR4 Shifts : Monday to Friday 08.30-17.30 Pay : £13.00 per hour Contract : Permanent Weekly Pay Full Training Provided Additional Requirement : Occasional Saturday mornings Hough Green Garage is a market leader in the provision of 24-hour Breakdown and Recovery Services, with over 40 years of industry experience. We operate 365 days a year, supporting Local Authorities, Emergency Services, Motoring Organisations, private companies, and members of the public on a national basis. Due to continued business growth and the award of new contracts, we are seeking an additional Depot Administrator to join our busy team at our Crewe depot. This is a varied and fast-paced role that plays a key part in the smooth day-to-day operation of our site. The Role As a Depot Administrator, you will be the first point of contact for customers and stakeholders, providing professional front-of-house support in a busy operational environment. This role requires strong organisational skills, attention to detail, and the ability to communicate confidently, including in challenging situations. You will work both independently and as part of a small, supportive team to ensure the efficient running of depot operations. Key Responsibilities Booking vehicles in and out of internal and external systems Ensuring correct charges are applied and paperwork matches system records Processing payments via online portals and over the counter Performing general administrative duties including data entry, filing, and task coordination Handling inbound and outbound telephone calls and accurately recording information Liaising with customers, emergency services, authorities, insurance companies, and colleagues Supporting the efficient day-to-day operation of the depot Communicating effectively with drivers and managers Ensuring all documentation is processed in accordance with company procedures and GDPR requirements Reconciling daily payments and financial records Following company policies, procedures, and relevant legislation What We re Looking For We are looking for a reliable and motivated individual who thrives in a busy environment and takes pride in delivering excellent customer service. Skills and Experience Excellent telephone manner and communication skills Strong attention to detail and accuracy Ability to work under pressure and manage competing priorities Positive attitude and willingness to support team members Good organisational and problem-solving skills Strong customer service and interpersonal skills Commercial awareness and understanding of operational costs Computer literate with experience using Windows-based applications (full system training provided) Ability to work both independently and as part of a team Full, clean driving licence Ability to pass Police National Vetting (essential requirement) What We Offer Stable, full-time employment in a well-established company Competitive hourly rate Overtime opportunities Supportive team environment Full training on company systems Opportunity to develop within a growing busines To Apply If you feel you are a suitable candidate and would like to work for Hough Green Garage, please do not hesitate to apply.
May 05, 2026
Full time
Depot Administrator Location : Hereford HR4 Shifts : Monday to Friday 08.30-17.30 Pay : £13.00 per hour Contract : Permanent Weekly Pay Full Training Provided Additional Requirement : Occasional Saturday mornings Hough Green Garage is a market leader in the provision of 24-hour Breakdown and Recovery Services, with over 40 years of industry experience. We operate 365 days a year, supporting Local Authorities, Emergency Services, Motoring Organisations, private companies, and members of the public on a national basis. Due to continued business growth and the award of new contracts, we are seeking an additional Depot Administrator to join our busy team at our Crewe depot. This is a varied and fast-paced role that plays a key part in the smooth day-to-day operation of our site. The Role As a Depot Administrator, you will be the first point of contact for customers and stakeholders, providing professional front-of-house support in a busy operational environment. This role requires strong organisational skills, attention to detail, and the ability to communicate confidently, including in challenging situations. You will work both independently and as part of a small, supportive team to ensure the efficient running of depot operations. Key Responsibilities Booking vehicles in and out of internal and external systems Ensuring correct charges are applied and paperwork matches system records Processing payments via online portals and over the counter Performing general administrative duties including data entry, filing, and task coordination Handling inbound and outbound telephone calls and accurately recording information Liaising with customers, emergency services, authorities, insurance companies, and colleagues Supporting the efficient day-to-day operation of the depot Communicating effectively with drivers and managers Ensuring all documentation is processed in accordance with company procedures and GDPR requirements Reconciling daily payments and financial records Following company policies, procedures, and relevant legislation What We re Looking For We are looking for a reliable and motivated individual who thrives in a busy environment and takes pride in delivering excellent customer service. Skills and Experience Excellent telephone manner and communication skills Strong attention to detail and accuracy Ability to work under pressure and manage competing priorities Positive attitude and willingness to support team members Good organisational and problem-solving skills Strong customer service and interpersonal skills Commercial awareness and understanding of operational costs Computer literate with experience using Windows-based applications (full system training provided) Ability to work both independently and as part of a team Full, clean driving licence Ability to pass Police National Vetting (essential requirement) What We Offer Stable, full-time employment in a well-established company Competitive hourly rate Overtime opportunities Supportive team environment Full training on company systems Opportunity to develop within a growing busines To Apply If you feel you are a suitable candidate and would like to work for Hough Green Garage, please do not hesitate to apply.
Restaurant Manager & Trainer - London Events & Hospitality We're seeking a Restaurant Manager & Trainer to take a leading role within a high-quality events and dining operation in London. This isn't your standard restaurant management position-it's a distinctive opportunity combining premium service, leadership and meaningful impact, providing training and future employment to people from a range of challenging backgrounds. Working closely with senior management and the culinary team, you'll help deliver an exceptional dining experience while coaching and developing learners as they work towards their qualifications. If you're an experienced hospitality leader with a background in elevated service, a passion for developing people, and the ability to balance commercial standards with empathy and structure, this could be the perfect next step. What's on Offer £35,000 - £40,000 per year Sunday-Thursday schedule (structured working week) Most shifts finished by 3pm, with "late nights" having a hard stop at 9pm! 28 days holiday + bank holidays Company pension Complimentary meals while on duty About the Operation A highly regarded fine-dining environment located in London. Thousands of individuals trained and supported through professional hospitality qualifications and supported into employment. A growing social-impact-focused business delivering great social impact through fantastic events and high-quality food. The Role Co-manage daily restaurant operations with senior leadership. Ensure exceptional lunch and dinner service in a refined hospitality setting. Train, coach and support students working toward accredited hospitality qualifications. Interview, onboard and guide new learners throughout their development. Manage a structured, fast-moving training programme with clarity and consistency. Uphold compliance with qualification standards and operational procedures. Oversee beverage ordering, stock management, waste controls and purchasing from approved suppliers. About You Demonstrated experience in premium restaurants, bars or similar hospitality leadership roles. Comfortable delivering training and holding high standards Confident team leader who motivates, supports and leads by example. Reliable, steady and committed to long-term growth within a role. Apply online today via this advert for a conversation, or reach out to the London Reed Hospitality recruitment team to find out more.
May 05, 2026
Full time
Restaurant Manager & Trainer - London Events & Hospitality We're seeking a Restaurant Manager & Trainer to take a leading role within a high-quality events and dining operation in London. This isn't your standard restaurant management position-it's a distinctive opportunity combining premium service, leadership and meaningful impact, providing training and future employment to people from a range of challenging backgrounds. Working closely with senior management and the culinary team, you'll help deliver an exceptional dining experience while coaching and developing learners as they work towards their qualifications. If you're an experienced hospitality leader with a background in elevated service, a passion for developing people, and the ability to balance commercial standards with empathy and structure, this could be the perfect next step. What's on Offer £35,000 - £40,000 per year Sunday-Thursday schedule (structured working week) Most shifts finished by 3pm, with "late nights" having a hard stop at 9pm! 28 days holiday + bank holidays Company pension Complimentary meals while on duty About the Operation A highly regarded fine-dining environment located in London. Thousands of individuals trained and supported through professional hospitality qualifications and supported into employment. A growing social-impact-focused business delivering great social impact through fantastic events and high-quality food. The Role Co-manage daily restaurant operations with senior leadership. Ensure exceptional lunch and dinner service in a refined hospitality setting. Train, coach and support students working toward accredited hospitality qualifications. Interview, onboard and guide new learners throughout their development. Manage a structured, fast-moving training programme with clarity and consistency. Uphold compliance with qualification standards and operational procedures. Oversee beverage ordering, stock management, waste controls and purchasing from approved suppliers. About You Demonstrated experience in premium restaurants, bars or similar hospitality leadership roles. Comfortable delivering training and holding high standards Confident team leader who motivates, supports and leads by example. Reliable, steady and committed to long-term growth within a role. Apply online today via this advert for a conversation, or reach out to the London Reed Hospitality recruitment team to find out more.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you'll do Lead a small team to cover the production of all forecasts across operations Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views Utilise planning data, models and insight to provide compelling advice and recommendations Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes Communicate capacity plan outputs in a simple, easy to understand way Ensure the efficient and effective use of resources in line with agreed planning periods What we're looking for Experience of producing forecasts in an operational environment to deadlines Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems Experience coaching and managing a small team to maintain engagement and good service to our customers Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you're doing and your preferences. Many of our associates have flexible working patterns, so we're open to discuss flexible working arrangements with you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers su
May 05, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you'll do Lead a small team to cover the production of all forecasts across operations Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views Utilise planning data, models and insight to provide compelling advice and recommendations Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes Communicate capacity plan outputs in a simple, easy to understand way Ensure the efficient and effective use of resources in line with agreed planning periods What we're looking for Experience of producing forecasts in an operational environment to deadlines Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems Experience coaching and managing a small team to maintain engagement and good service to our customers Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you're doing and your preferences. Many of our associates have flexible working patterns, so we're open to discuss flexible working arrangements with you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers su
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
May 05, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
We have a fantastic opportunity for a permanent Supervisor to join our Specialist Bridges Inspection and Maintenance (SBIM) contract in Bristol, working on the iconic Avonmouth Bridge based at the Avonmouth Bridge Maintenance Unit, Barracks Lane, Shirehampton, Bristol BS11 9NG The SBIM contract is to deliver the inspection and maintenance programme along with scheme on behalf of National Highways. This is a great opportunity to be part of delivering complex projects in the specialist structures industry. As Supervisor, you will be responsible for organising and overseeing maintenance gangs assigned to the Specialist Bridges Inspection and Maintenance (SBIM) contract. You will ensure that all maintenance activities, including essential safety improvements, are completed efficiently and to the required standards. This involves planning daily operations, monitoring progress, and adjusting as necessary to guarantee the smooth delivery of maintenance programmes. Your role also requires you to supervise staff to ensure compliance with safety procedures throughout all maintenance tasks, thereby maintaining the integrity and security of the three iconic structures. The standard hours of work are 37.5 per week What You'll Do: Deliver maintenance and renewals projects according to client schedule and budget, including: Support the Maintenance manager with planning and evaluating work programs. Requisition materials, equipment, and contractors. Organize gantry maintenance, statutory examinations, and traffic management. Attend and communicate effectively in meetings with internal teams, contractors, and clients. Update project progress and coordinate foreman duties across structures as needed. Supervise inspection, maintenance, and repair of bridge gantries, Rapid Access Train, cradles, and associated equipment. Manage maintenance units: stock control, deliveries, weekly depot checks, Legionella and fire safety compliance, calibration, and opening/closing units. Oversee site works, resolve operational, resource, and safety issues; manage site security and personnel accountability. Implement safe systems of work (SSOW): permits, procedures, risk assessments, briefings, inductions, toolbox talks, and COSHH compliance. Deliver start of work briefings and ensure health and safety compliance, including reporting close calls, incident escalation IAW GG128 and assisting in incident investigations. Uphold quality standards (ISO 9001): staff attend SBIM induction, upload contract reports, participate in audits. Participate in emergency on-call rota and handle Regional Operations Control Centre communications. Manage plant and fleet, ensure servicing and daily CheckedSafe" vehicle checks. Oversee measurement and valuation, ensuring accurate resource tracking via tablets. Ensure environmental compliance: monthly depot inspections, waste segregation and management. Manage staff: record absences in ESS/MSS, conduct annual performance reviews. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: SSSTS/SMSTS Lifting qualification High level of Health and safety legislation Team building skills Motivational skills Planning skills Ability to communicate with team and management Cross skilled team management experience Understanding of specialist structures/bridges Good supervisory skills If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Kayla Caruth, our recruiter for this role, at (url removed)
May 05, 2026
Full time
We have a fantastic opportunity for a permanent Supervisor to join our Specialist Bridges Inspection and Maintenance (SBIM) contract in Bristol, working on the iconic Avonmouth Bridge based at the Avonmouth Bridge Maintenance Unit, Barracks Lane, Shirehampton, Bristol BS11 9NG The SBIM contract is to deliver the inspection and maintenance programme along with scheme on behalf of National Highways. This is a great opportunity to be part of delivering complex projects in the specialist structures industry. As Supervisor, you will be responsible for organising and overseeing maintenance gangs assigned to the Specialist Bridges Inspection and Maintenance (SBIM) contract. You will ensure that all maintenance activities, including essential safety improvements, are completed efficiently and to the required standards. This involves planning daily operations, monitoring progress, and adjusting as necessary to guarantee the smooth delivery of maintenance programmes. Your role also requires you to supervise staff to ensure compliance with safety procedures throughout all maintenance tasks, thereby maintaining the integrity and security of the three iconic structures. The standard hours of work are 37.5 per week What You'll Do: Deliver maintenance and renewals projects according to client schedule and budget, including: Support the Maintenance manager with planning and evaluating work programs. Requisition materials, equipment, and contractors. Organize gantry maintenance, statutory examinations, and traffic management. Attend and communicate effectively in meetings with internal teams, contractors, and clients. Update project progress and coordinate foreman duties across structures as needed. Supervise inspection, maintenance, and repair of bridge gantries, Rapid Access Train, cradles, and associated equipment. Manage maintenance units: stock control, deliveries, weekly depot checks, Legionella and fire safety compliance, calibration, and opening/closing units. Oversee site works, resolve operational, resource, and safety issues; manage site security and personnel accountability. Implement safe systems of work (SSOW): permits, procedures, risk assessments, briefings, inductions, toolbox talks, and COSHH compliance. Deliver start of work briefings and ensure health and safety compliance, including reporting close calls, incident escalation IAW GG128 and assisting in incident investigations. Uphold quality standards (ISO 9001): staff attend SBIM induction, upload contract reports, participate in audits. Participate in emergency on-call rota and handle Regional Operations Control Centre communications. Manage plant and fleet, ensure servicing and daily CheckedSafe" vehicle checks. Oversee measurement and valuation, ensuring accurate resource tracking via tablets. Ensure environmental compliance: monthly depot inspections, waste segregation and management. Manage staff: record absences in ESS/MSS, conduct annual performance reviews. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: SSSTS/SMSTS Lifting qualification High level of Health and safety legislation Team building skills Motivational skills Planning skills Ability to communicate with team and management Cross skilled team management experience Understanding of specialist structures/bridges Good supervisory skills If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Kayla Caruth, our recruiter for this role, at (url removed)
Job Description Ready for a New Challenge? Become a Care Team Leader with Lifeways in Edinburgh Are you an experienced care professional looking to take the next step in your career? Do you thrive in a leadership role where you can make a meaningful impact? Lifeways is seeking a dedicated Care Team Leader to support our Registered Manager in leading the day-to-day operations of Heron Court , a purpose-built supported living service with 24 individual flats designed to promote independence for people with Learning Disabilities and Autism. This is a fantastic opportunity to join a well-established team and contribute to delivering high-quality, person-centred care. What We Offer We believe in investing in our people. When you're supported, you succeed-and so do the individuals we support. Our benefits include: Over £2,000 in annual rewards Cycle to Work Scheme - Save up to £1,000 Gym discounts - Save up to £192 annually Eye care and health cash plans 10% discount at B&Q for all team members Blue Light Card eligibility - Discounts on shopping, food, leisure and more £200 for every successful referral 3% employer pension contribution 8 paid training days per year Access to recognised qualifications and apprenticeships Career Progression Whether you're already a Team Leader or Senior Support Worker with an NVQ/QCF in Health & Social Care, or a committed Care Assistant ready to take the next step, Lifeways offers excellent training and development to help you build a rewarding career. "What gets me up on a cold and wet morning is the people I support and my team. I love doing this job and I can't see myself doing anything else." - Geoff, Team Leader at Lifeways Your Role As a Care Team Leader , you will: Lead and motivate a team of support workers Ensure high standards of person-centred care Support recruitment and staff development through supervisions and interviews Communicate effectively with staff, external professionals, and the people we support Maintain accurate records using strong written and IT skills Apply Today If you're passionate about care, confident in your leadership abilities, and ready to make a difference, we'd love to hear from you. Take the next step in your career with Lifeways.
May 05, 2026
Full time
Job Description Ready for a New Challenge? Become a Care Team Leader with Lifeways in Edinburgh Are you an experienced care professional looking to take the next step in your career? Do you thrive in a leadership role where you can make a meaningful impact? Lifeways is seeking a dedicated Care Team Leader to support our Registered Manager in leading the day-to-day operations of Heron Court , a purpose-built supported living service with 24 individual flats designed to promote independence for people with Learning Disabilities and Autism. This is a fantastic opportunity to join a well-established team and contribute to delivering high-quality, person-centred care. What We Offer We believe in investing in our people. When you're supported, you succeed-and so do the individuals we support. Our benefits include: Over £2,000 in annual rewards Cycle to Work Scheme - Save up to £1,000 Gym discounts - Save up to £192 annually Eye care and health cash plans 10% discount at B&Q for all team members Blue Light Card eligibility - Discounts on shopping, food, leisure and more £200 for every successful referral 3% employer pension contribution 8 paid training days per year Access to recognised qualifications and apprenticeships Career Progression Whether you're already a Team Leader or Senior Support Worker with an NVQ/QCF in Health & Social Care, or a committed Care Assistant ready to take the next step, Lifeways offers excellent training and development to help you build a rewarding career. "What gets me up on a cold and wet morning is the people I support and my team. I love doing this job and I can't see myself doing anything else." - Geoff, Team Leader at Lifeways Your Role As a Care Team Leader , you will: Lead and motivate a team of support workers Ensure high standards of person-centred care Support recruitment and staff development through supervisions and interviews Communicate effectively with staff, external professionals, and the people we support Maintain accurate records using strong written and IT skills Apply Today If you're passionate about care, confident in your leadership abilities, and ready to make a difference, we'd love to hear from you. Take the next step in your career with Lifeways.
Description The Assistant Manager supports in the leadership and management of the day-to-day operation of a resort restaurant or QSR environment, ensuring a safe, efficient and high-quality food and beverage experience for guests. The Restaurant and QSR Assistant Manager will support with team leadership, financial performance, compliance and delivery of excellent guest service in line with brand standards. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs Guest satisfaction/NPS Revenue and spend per head Labour cost vs budget Food safety audit scores Speed of service Team engagement and retention Stock/waste control About You Experience managing or supervising a restaurant or high-volume F&B venue Strong team leadership and people management skills Experience managing rotas, labour and budgets Strong understanding of food safety and compliance Excellent guest service skills Ability to work in a fast-paced environment Strong organisational and communication skills Desirable Experience in holiday parks, resorts or high-volume venues Personal licence holder Food safety qualification (Level 3 or above) First aid training Experience managing multi-outlet operations About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 05, 2026
Full time
Description The Assistant Manager supports in the leadership and management of the day-to-day operation of a resort restaurant or QSR environment, ensuring a safe, efficient and high-quality food and beverage experience for guests. The Restaurant and QSR Assistant Manager will support with team leadership, financial performance, compliance and delivery of excellent guest service in line with brand standards. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs Guest satisfaction/NPS Revenue and spend per head Labour cost vs budget Food safety audit scores Speed of service Team engagement and retention Stock/waste control About You Experience managing or supervising a restaurant or high-volume F&B venue Strong team leadership and people management skills Experience managing rotas, labour and budgets Strong understanding of food safety and compliance Excellent guest service skills Ability to work in a fast-paced environment Strong organisational and communication skills Desirable Experience in holiday parks, resorts or high-volume venues Personal licence holder Food safety qualification (Level 3 or above) First aid training Experience managing multi-outlet operations About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Workforce Planning Manager provides a single, trusted view of demand, capacity, skills and readiness sign-off for Playout and converts it into fair, predictable rosters that keep colleagues healthy and services ready. The role makes the workforce picture simple and reliable for leaders and operators, turning data into clear plans and timely action. The role is responsible for delivering efficient utilisation of our workforc e while also ensuring coverage is consistent, breaks are protected and staff roster retain maximal certainty. The role also supports workforce optimisation across Content Experience & Distribution (CXD), contributing to potential shared resourc ing initiatives. The role partners with e ditorial and o perations leadership to understand demand, and with Team Managers to align competency /sign-off coverage and training plans. To increase elasticity, the role builds and leads a resilient freelancer network - expanding the community, streamlining onboarding and compliance, and ensuring transparent utilisation and cost reporting - so supply can flex for peaks without compromising policy or fairness. Finally, the role assesses and improves the booking landscape by specifying, selecting and adopting booking systems and automation that simplify demand capture, roster build and confirmations while reduc ing manual effort and errors across end-to-end resource management. What you'll do Key Responsibilities Own the demand-supply picture for Playout; forecast demand; map capacity, skills and readiness sign-off; surface risks, constraints and options Design and govern roster rules and patterns for fairness, predictability and coverage; protect breaks and rostering certainty Build and publish rotas to agreed timelines; manage day-of-change and backfill according to rules Partner with Team Managers to plan training and assessments; maintain competency coverage Model scenarios for peaks, events and change; agree contingency plans and cost/coverage trade-offs with stakeholders and the Head of Workforce Management Run a concise KPI set and a simple dashboard (e.g., utilisation efficiency, roster stability, time-to-backfill, competency coverage, overtime & freelance usage) Grow and curate a freelancer community for Playout; maintain accurate profiles (skills, sign-off, rates, availability) and satisfaction signals Own freelancer onboarding and compliance with HR/Legal/Procurement Establish clear timesheeting and approvals; ensure accurate cost allocation and budget tracking Own the requirements for booking systems across demand, supply and confirmations; lead vendor assessment with other departments; run small pilots and plan adoption (training, quick references, policy updates) Keep patterns, rules and references current; capture lessons with Playout Capability Management, Operational Analysis and Operational Insight so skills plans and rosters improve continuously Ways of Working Communicate workforce truth in plain English; explain drivers, options and impacts clearly and consistently Work collaboratively with Team Managers, the Head of Workforce Management and the Head of Playout Operations; recognise great practice and coach improvements Balance people wellbeing, service quality and cost; use evidence to drive fair decisions; maintain planning independence while being collaborative Model tidy documentation and disciplined change control for roster rules, booking processes and compliance artefacts What you'll bring Essential Hands-on roster ownership in broadcast or comparable high-reliability environment Proven management of a large freelance community (sourcing, relationships, communications and issue resolution) Experience onboarding freelancers at pace with robust compliance Ownership of timesheeting and approval processes with accurate cost allocation budget tracking Experience specifying, selecting and adopting booking systems and streamlining resource-management workflows (requirements, testing and adoption) Strong scheduling tool proficiency ; able to produce and present utilisation and financial reporting to stakeholders Familiarity with rate-card governance, vendor frameworks and contract hygiene Calm, fair communicator who can collaborate effectively across operational, content and support departments Desirable Working knowledge of skills/ competency frameworks and training scheduling and their impact on go-live readiness The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Workforce Planning Manager provides a single, trusted view of demand, capacity, skills and readiness sign-off for Playout and converts it into fair, predictable rosters that keep colleagues healthy and services ready. The role makes the workforce picture simple and reliable for leaders and operators, turning data into clear plans and timely action. The role is responsible for delivering efficient utilisation of our workforc e while also ensuring coverage is consistent, breaks are protected and staff roster retain maximal certainty. The role also supports workforce optimisation across Content Experience & Distribution (CXD), contributing to potential shared resourc ing initiatives. The role partners with e ditorial and o perations leadership to understand demand, and with Team Managers to align competency /sign-off coverage and training plans. To increase elasticity, the role builds and leads a resilient freelancer network - expanding the community, streamlining onboarding and compliance, and ensuring transparent utilisation and cost reporting - so supply can flex for peaks without compromising policy or fairness. Finally, the role assesses and improves the booking landscape by specifying, selecting and adopting booking systems and automation that simplify demand capture, roster build and confirmations while reduc ing manual effort and errors across end-to-end resource management. What you'll do Key Responsibilities Own the demand-supply picture for Playout; forecast demand; map capacity, skills and readiness sign-off; surface risks, constraints and options Design and govern roster rules and patterns for fairness, predictability and coverage; protect breaks and rostering certainty Build and publish rotas to agreed timelines; manage day-of-change and backfill according to rules Partner with Team Managers to plan training and assessments; maintain competency coverage Model scenarios for peaks, events and change; agree contingency plans and cost/coverage trade-offs with stakeholders and the Head of Workforce Management Run a concise KPI set and a simple dashboard (e.g., utilisation efficiency, roster stability, time-to-backfill, competency coverage, overtime & freelance usage) Grow and curate a freelancer community for Playout; maintain accurate profiles (skills, sign-off, rates, availability) and satisfaction signals Own freelancer onboarding and compliance with HR/Legal/Procurement Establish clear timesheeting and approvals; ensure accurate cost allocation and budget tracking Own the requirements for booking systems across demand, supply and confirmations; lead vendor assessment with other departments; run small pilots and plan adoption (training, quick references, policy updates) Keep patterns, rules and references current; capture lessons with Playout Capability Management, Operational Analysis and Operational Insight so skills plans and rosters improve continuously Ways of Working Communicate workforce truth in plain English; explain drivers, options and impacts clearly and consistently Work collaboratively with Team Managers, the Head of Workforce Management and the Head of Playout Operations; recognise great practice and coach improvements Balance people wellbeing, service quality and cost; use evidence to drive fair decisions; maintain planning independence while being collaborative Model tidy documentation and disciplined change control for roster rules, booking processes and compliance artefacts What you'll bring Essential Hands-on roster ownership in broadcast or comparable high-reliability environment Proven management of a large freelance community (sourcing, relationships, communications and issue resolution) Experience onboarding freelancers at pace with robust compliance Ownership of timesheeting and approval processes with accurate cost allocation budget tracking Experience specifying, selecting and adopting booking systems and streamlining resource-management workflows (requirements, testing and adoption) Strong scheduling tool proficiency ; able to produce and present utilisation and financial reporting to stakeholders Familiarity with rate-card governance, vendor frameworks and contract hygiene Calm, fair communicator who can collaborate effectively across operational, content and support departments Desirable Working knowledge of skills/ competency frameworks and training scheduling and their impact on go-live readiness The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
A leading organisation is seeking a Senior Procurement Consultant to play a pivotal role in a high-profile business separation project based in Manchester. This opportunity offers you the chance to be at the heart of a commercially significant transaction, where your expertise in contract management and procurement will directly influence the future operating model of the business. You will join a collaborative team during a period of strategic transformation, working closely with legal, commercial, and operational stakeholders to ensure seamless continuity of service and mitigate risks throughout the transition. The role provides flexible hybrid working arrangements, allowing you to balance office presence with remote work, and promises exposure to complex contracts and stakeholder networks across multiple sectors. Play a key role in shaping the future operating model of a major organisation undergoing strategic business separation, contributing directly to its commercial success and operational resilience. Enjoy flexible hybrid working opportunities based in Manchester, enabling you to collaborate effectively with stakeholders while maintaining work-life balance. Gain invaluable experience managing complex contract transitions and carve-outs within a dynamic environment, supported by knowledgeable colleagues and growth-focused leadership. What you'll do: As a Senior Procurement Consultant, you will be instrumental in facilitating the clean and efficient separation of contractual arrangements. Your day-to-day responsibilities will involve reviewing complex supplier and customer contracts, identifying risks and dependencies related to the transition, and developing strategies for notation or assignment. You will work collaboratively with cross-functional teams including legal, commercial, procurement, and operations to ensure compliance and alignment throughout the process. Supporting negotiations with suppliers and third parties will be crucial for maintaining continuity of service. Establishing governance frameworks and providing expert guidance on contract management best practices will help ensure transparency and minimise disruption. Success in this role requires proactive engagement with senior stakeholders, meticulous attention to detail in documentation and reporting, and adaptability as priorities shift during this trans-formative period. Lead comprehensive reviews, assessments, and segmentation of existing supplier and customer contracts across two entities to support business separation. Identify contractual dependencies, risks, and obligations associated with the transition process, ensuring all potential issues are addressed proactively. Develop and implement robust strategies for contract negotiation, assignment, or transitional service arrangements (TSAs) that facilitate efficient separation. Collaborate closely with Legal, Commercial, Procurement, and Operational teams to ensure alignment and compliance throughout every stage of the separation. Support negotiations with suppliers and third parties to enable smooth contract transitions and maintain continuity of service during the carve-out phase. Establish clear governance structures, documentation standards, and reporting mechanisms around all contract separation activities for transparency and accountability. Provide expert advice on best practices in contract management within carve-out or separation environments to guide decision-making processes. Ensure minimal disruption to ongoing business operations by anticipating challenges and implementing effective solutions during the transition period. Engage senior stakeholders across multiple functions to build consensus and drive successful outcomes for contract management initiatives. Monitor progress against project milestones and deliverable's, adapting approaches as needed to meet evolving priorities. What you bring: Your proven experience as a Senior Procurement Consultant will be central to your success in this role. You bring extensive expertise managing high-value contracts across multiple stakeholders ensuring that all parties remain aligned during periods of change. Your background includes delivering complex contract separations or carve-outs within large organisations; ideally you have also worked on mergers or acquisitions where understanding contractual dependencies was critical. You possess strong knowledge of contract law and commercial terms which enables you to identify risks early on while developing effective mitigation strategies. Your interpersonal skills are exceptional: you engage senior stakeholders empathically while building consensus through collaborative dialogue. Extensive experience in procurement with deep specialism in contract management demonstrated through previous roles managing high-value contracts. Proven track record delivering contract separation projects, carve-outs or complex transformation initiatives within large organisations. Experience working on mergers, acquisitions or business sales is highly desirable for understanding intricate contractual dependencies. Strong knowledge of contract law, commercial terms, risk mitigation strategies and their practical application in business separations. Demonstrable ability to manage complex contracts involving multiple stakeholders from diverse backgrounds including legal, commercial and operational teams. Exceptional stakeholder engagement skills able to build trustful relationships at senior levels through empathetic communication and collaborative problem-solving. Ability to thrive in ambiguous environments with competing priorities by remaining responsive and adaptable under pressure. Advanced analytical capabilities combined with effective problem-solving skills for navigating challenging contractual scenarios. Previous experience within private equity-backed environments or business carve-outs is advantageous for understanding unique industry requirements. Familiarity with technology-driven businesses or professional services sectors as well as Transitional Service Agreements (TSAs) enhances suitability. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
May 05, 2026
Full time
A leading organisation is seeking a Senior Procurement Consultant to play a pivotal role in a high-profile business separation project based in Manchester. This opportunity offers you the chance to be at the heart of a commercially significant transaction, where your expertise in contract management and procurement will directly influence the future operating model of the business. You will join a collaborative team during a period of strategic transformation, working closely with legal, commercial, and operational stakeholders to ensure seamless continuity of service and mitigate risks throughout the transition. The role provides flexible hybrid working arrangements, allowing you to balance office presence with remote work, and promises exposure to complex contracts and stakeholder networks across multiple sectors. Play a key role in shaping the future operating model of a major organisation undergoing strategic business separation, contributing directly to its commercial success and operational resilience. Enjoy flexible hybrid working opportunities based in Manchester, enabling you to collaborate effectively with stakeholders while maintaining work-life balance. Gain invaluable experience managing complex contract transitions and carve-outs within a dynamic environment, supported by knowledgeable colleagues and growth-focused leadership. What you'll do: As a Senior Procurement Consultant, you will be instrumental in facilitating the clean and efficient separation of contractual arrangements. Your day-to-day responsibilities will involve reviewing complex supplier and customer contracts, identifying risks and dependencies related to the transition, and developing strategies for notation or assignment. You will work collaboratively with cross-functional teams including legal, commercial, procurement, and operations to ensure compliance and alignment throughout the process. Supporting negotiations with suppliers and third parties will be crucial for maintaining continuity of service. Establishing governance frameworks and providing expert guidance on contract management best practices will help ensure transparency and minimise disruption. Success in this role requires proactive engagement with senior stakeholders, meticulous attention to detail in documentation and reporting, and adaptability as priorities shift during this trans-formative period. Lead comprehensive reviews, assessments, and segmentation of existing supplier and customer contracts across two entities to support business separation. Identify contractual dependencies, risks, and obligations associated with the transition process, ensuring all potential issues are addressed proactively. Develop and implement robust strategies for contract negotiation, assignment, or transitional service arrangements (TSAs) that facilitate efficient separation. Collaborate closely with Legal, Commercial, Procurement, and Operational teams to ensure alignment and compliance throughout every stage of the separation. Support negotiations with suppliers and third parties to enable smooth contract transitions and maintain continuity of service during the carve-out phase. Establish clear governance structures, documentation standards, and reporting mechanisms around all contract separation activities for transparency and accountability. Provide expert advice on best practices in contract management within carve-out or separation environments to guide decision-making processes. Ensure minimal disruption to ongoing business operations by anticipating challenges and implementing effective solutions during the transition period. Engage senior stakeholders across multiple functions to build consensus and drive successful outcomes for contract management initiatives. Monitor progress against project milestones and deliverable's, adapting approaches as needed to meet evolving priorities. What you bring: Your proven experience as a Senior Procurement Consultant will be central to your success in this role. You bring extensive expertise managing high-value contracts across multiple stakeholders ensuring that all parties remain aligned during periods of change. Your background includes delivering complex contract separations or carve-outs within large organisations; ideally you have also worked on mergers or acquisitions where understanding contractual dependencies was critical. You possess strong knowledge of contract law and commercial terms which enables you to identify risks early on while developing effective mitigation strategies. Your interpersonal skills are exceptional: you engage senior stakeholders empathically while building consensus through collaborative dialogue. Extensive experience in procurement with deep specialism in contract management demonstrated through previous roles managing high-value contracts. Proven track record delivering contract separation projects, carve-outs or complex transformation initiatives within large organisations. Experience working on mergers, acquisitions or business sales is highly desirable for understanding intricate contractual dependencies. Strong knowledge of contract law, commercial terms, risk mitigation strategies and their practical application in business separations. Demonstrable ability to manage complex contracts involving multiple stakeholders from diverse backgrounds including legal, commercial and operational teams. Exceptional stakeholder engagement skills able to build trustful relationships at senior levels through empathetic communication and collaborative problem-solving. Ability to thrive in ambiguous environments with competing priorities by remaining responsive and adaptable under pressure. Advanced analytical capabilities combined with effective problem-solving skills for navigating challenging contractual scenarios. Previous experience within private equity-backed environments or business carve-outs is advantageous for understanding unique industry requirements. Familiarity with technology-driven businesses or professional services sectors as well as Transitional Service Agreements (TSAs) enhances suitability. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
We have a fantastic opportunity for a permanent Chargehand - Fitter to join our Specialist Bridges Inspection and Maintenance (SBIM) contract in Bristol, working on the iconic Prince of Wales Bridge. Prince of Wales Bridge Maintenance Unit, Shaft Road, Severn Beach, South Glos. BS35 4NQ The SBIM contract is to deliver the inspection and maintenance programme along with scheme on behalf of National Highways. This is a great opportunity to be part of delivering complex projects in the specialist structures industry. The Chargehand Fitter is responsible for planning and performing scheduled, corrective, and reactive maintenance on bridge systems, including under-deck gantries, safety barriers, movement joints, and other components. They also handle improvement projects to boost reliability and reduce costs for bridge structures, equipment, and plant. All repairs and maintenance must prioritise safety, meet high standards, and be cost-effective. The Chargehand Fitter is responsible for overseeing a team, taking ownership of assigned tasks, and providing regular updates to the supervisor. Key duties include ensuring that power applications are properly executed and that van inspections are conducted as required. The standard hours of work are 37.5 per week / will include some night work as per contract request and discussed at interview. What You'll Do: Operate specialised machinery for fitting, repairs, strip down and rebuild of bridge, engine, and gantry components. Repair complex bridge movement joints; design and fabricate custom tools and equipment. Enforce and follow strict safety regulations, ensure team PPE compliance, and maintain team safety. Comfortable working in confined spaces and at heights. Ensure repairs are cost-effective and within budget. Complete and submit all documentation, work orders, and service sheets for approval and filing. Verify that tooling and equipment meet current legislation and certifications. Keep bench and work area tidy. Ensure all work aligns with Quality Assurance policies. Perform accurate first-time repairs on bridge, gantry, engines, drive motors, hydraulic systems; maintain various plant and equipment. Identify, rectify non-conformances, conduct QA audits. Diagnose issues, find solutions, and repair defects. Design, fabricate, join, or repair metal components; operate metal lathes and milling machines as needed. Oversee structural repairs on bridges. Collaborate with welding, fitting, and management teams to plan shutdown repairs. Contribute to maintenance scheme and work program development. Conduct risk assessments for all jobs. Construct PASMA towers, operate MEWP, drive gantry. Control lifting operations as slinger/signaller or crane controller. Participate in on-call rota for emergency situations outside normal hours. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Minimum NVQ Level 3 Basic Hydraulic knowledge Be able to operate high pressure vessels (compressors) Knowledge of non-destructive inspection techniques. Full clean driving licence Experience of towing desirable Abrasive Wheel Skills Working at height Outstanding attention to detail. Knowledge of applicable codes. Excellent problem-solving skills Skill in the fabrication, joining and repair of a variety of metal objects, equipment, fixtures and structures. Experience Experience of both workshop and industrial fitting If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Kayla Caruth, our recruiter for this role, at (url removed)
May 05, 2026
Full time
We have a fantastic opportunity for a permanent Chargehand - Fitter to join our Specialist Bridges Inspection and Maintenance (SBIM) contract in Bristol, working on the iconic Prince of Wales Bridge. Prince of Wales Bridge Maintenance Unit, Shaft Road, Severn Beach, South Glos. BS35 4NQ The SBIM contract is to deliver the inspection and maintenance programme along with scheme on behalf of National Highways. This is a great opportunity to be part of delivering complex projects in the specialist structures industry. The Chargehand Fitter is responsible for planning and performing scheduled, corrective, and reactive maintenance on bridge systems, including under-deck gantries, safety barriers, movement joints, and other components. They also handle improvement projects to boost reliability and reduce costs for bridge structures, equipment, and plant. All repairs and maintenance must prioritise safety, meet high standards, and be cost-effective. The Chargehand Fitter is responsible for overseeing a team, taking ownership of assigned tasks, and providing regular updates to the supervisor. Key duties include ensuring that power applications are properly executed and that van inspections are conducted as required. The standard hours of work are 37.5 per week / will include some night work as per contract request and discussed at interview. What You'll Do: Operate specialised machinery for fitting, repairs, strip down and rebuild of bridge, engine, and gantry components. Repair complex bridge movement joints; design and fabricate custom tools and equipment. Enforce and follow strict safety regulations, ensure team PPE compliance, and maintain team safety. Comfortable working in confined spaces and at heights. Ensure repairs are cost-effective and within budget. Complete and submit all documentation, work orders, and service sheets for approval and filing. Verify that tooling and equipment meet current legislation and certifications. Keep bench and work area tidy. Ensure all work aligns with Quality Assurance policies. Perform accurate first-time repairs on bridge, gantry, engines, drive motors, hydraulic systems; maintain various plant and equipment. Identify, rectify non-conformances, conduct QA audits. Diagnose issues, find solutions, and repair defects. Design, fabricate, join, or repair metal components; operate metal lathes and milling machines as needed. Oversee structural repairs on bridges. Collaborate with welding, fitting, and management teams to plan shutdown repairs. Contribute to maintenance scheme and work program development. Conduct risk assessments for all jobs. Construct PASMA towers, operate MEWP, drive gantry. Control lifting operations as slinger/signaller or crane controller. Participate in on-call rota for emergency situations outside normal hours. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Minimum NVQ Level 3 Basic Hydraulic knowledge Be able to operate high pressure vessels (compressors) Knowledge of non-destructive inspection techniques. Full clean driving licence Experience of towing desirable Abrasive Wheel Skills Working at height Outstanding attention to detail. Knowledge of applicable codes. Excellent problem-solving skills Skill in the fabrication, joining and repair of a variety of metal objects, equipment, fixtures and structures. Experience Experience of both workshop and industrial fitting If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Kayla Caruth, our recruiter for this role, at (url removed)
Description To support the day-to-day management of a high-volume resort food court in the dining section, ensuring safe, efficient and high-quality service across multiple outlets. The Buffets Assistant Manager helps lead teams, maintain standards, control costs and deliver a positive guest dining experience in line with brand and operational expectations KPIs Guest satisfaction scores Service speed and efficiency Food safety audit results Labour cost vs budget Team retention and engagement Stock and waste control Cleanliness and presentation standards General Duties & Key Accountabilities Operational Management Support daily operation of the food court and all outlets within it. Ensure service areas are fully prepared and staffed for trading periods. Monitor service flow and step in to resolve operational issues. Maintain high standards of cleanliness, presentation and food safety. Support peak service periods and high guest volumes. Assist with queue management and guest flow to enhance experience. Coordinate with kitchen and outlet teams to ensure smooth service. Team Leadership Supervise and support supervisors and team members on shift. Lead shift briefings and ensure clear communication. Support rota planning aligned to demand and budget. Coach team members to deliver excellent service and efficiency. Support recruitment, onboarding and training. Address day-to-day people issues and escalate where appropriate. Promote a positive, inclusive and safety-first culture. Guest Experience Ensure a welcoming and efficient service for all guests. Handle guest queries and complaints professionally. Support improvements based on guest feedback. Maintain accessible and family-friendly service standards. Be visible and proactive on the floor during service. Financial & Stock Control Support labour cost control and efficient staffing. Assist with stock ordering, control and rotation. Monitor waste and support cost-saving initiatives. Ensure accurate cash handling and compliance. Support delivery of promotions and upselling opportunities. Health, Safety & Compliance Ensure compliance with food safety and hygiene standards. Support allergen and dietary requirement processes. Ensure safe systems of work are followed. Support audits and inspections. Maintain accurate records and checks. Ensure all team members hold required training and certifications. Collaboration Work closely with other F&B venues, kitchens and operations teams. Support resort-wide events and peak periods. Liaise with cleaning, maintenance and supply teams. Deputise for the Food Court Manager when required. Key Knowledge/Experience & Qualification Requirements Essential Experience in a high-volume food service environment Supervisory or team leadership experience Strong organisational and communication skills Understanding of food safety and hygiene standards Ability to work in a fast-paced environment Good problem-solving skills Flexible to work shifts including evenings and weekends Desirable Experience in holiday parks or resorts Food safety qualification (Level 2/3) Personal licence (where applicable) Experience managing rotas and staffing levels Cash handling and stock control experience About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 05, 2026
Full time
Description To support the day-to-day management of a high-volume resort food court in the dining section, ensuring safe, efficient and high-quality service across multiple outlets. The Buffets Assistant Manager helps lead teams, maintain standards, control costs and deliver a positive guest dining experience in line with brand and operational expectations KPIs Guest satisfaction scores Service speed and efficiency Food safety audit results Labour cost vs budget Team retention and engagement Stock and waste control Cleanliness and presentation standards General Duties & Key Accountabilities Operational Management Support daily operation of the food court and all outlets within it. Ensure service areas are fully prepared and staffed for trading periods. Monitor service flow and step in to resolve operational issues. Maintain high standards of cleanliness, presentation and food safety. Support peak service periods and high guest volumes. Assist with queue management and guest flow to enhance experience. Coordinate with kitchen and outlet teams to ensure smooth service. Team Leadership Supervise and support supervisors and team members on shift. Lead shift briefings and ensure clear communication. Support rota planning aligned to demand and budget. Coach team members to deliver excellent service and efficiency. Support recruitment, onboarding and training. Address day-to-day people issues and escalate where appropriate. Promote a positive, inclusive and safety-first culture. Guest Experience Ensure a welcoming and efficient service for all guests. Handle guest queries and complaints professionally. Support improvements based on guest feedback. Maintain accessible and family-friendly service standards. Be visible and proactive on the floor during service. Financial & Stock Control Support labour cost control and efficient staffing. Assist with stock ordering, control and rotation. Monitor waste and support cost-saving initiatives. Ensure accurate cash handling and compliance. Support delivery of promotions and upselling opportunities. Health, Safety & Compliance Ensure compliance with food safety and hygiene standards. Support allergen and dietary requirement processes. Ensure safe systems of work are followed. Support audits and inspections. Maintain accurate records and checks. Ensure all team members hold required training and certifications. Collaboration Work closely with other F&B venues, kitchens and operations teams. Support resort-wide events and peak periods. Liaise with cleaning, maintenance and supply teams. Deputise for the Food Court Manager when required. Key Knowledge/Experience & Qualification Requirements Essential Experience in a high-volume food service environment Supervisory or team leadership experience Strong organisational and communication skills Understanding of food safety and hygiene standards Ability to work in a fast-paced environment Good problem-solving skills Flexible to work shifts including evenings and weekends Desirable Experience in holiday parks or resorts Food safety qualification (Level 2/3) Personal licence (where applicable) Experience managing rotas and staffing levels Cash handling and stock control experience About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description This isn't just a bar management role - it's your chance to take the reins of three of our most iconic, high energy venues and bring them to life every single day. As our Bars Manager, you'll be at the heart of the action, leading the teams behind Studio 36 (our flagship entertainment venue where headline acts perform), Jellyfish (our stylish cocktail lounge), and Skyline Bar (the beating heart of our famous Skyline Pavilion). If you thrive in fast paced environments, love creating unforgettable guest moments, and have the passion to lead large, dynamic teams, this role puts you right where the magic happens. You'll set the tone, drive the atmosphere, and make sure every drink poured, every interaction delivered, and every shift run feels exceptional. You will: Deliver a brilliantly executed bar experience through fast, safe, friendly service and consistent product quality. Champion commercial success by maximising stock yield, managing cellar and product controls, and driving sales through product mix, upselling, and activation. Use insight (P&L, SPH, stock results, yield reports, NPS, team data, guest volumes) to make informed decisions that elevate performance. Be highly visible on the floor, leading standards, coaching in real time, and interacting with guests to create memorable moments. KPIs Guest NPS (overall, speed of service, quality of serve) eNPS & team engagement Stock yield %, stock loss, line variances, waste & compliance Revenue growth, SPH, Bserve volumes & category sales mix P&L delivery vs. budget Payroll management & labour productivity RPRPRT - Right People, Right Place, Right Time Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) Team retention & development progress General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) Own the full guest experience within the bar, ensuring speed, quality and friendliness of service during all trade patterns. Actively manage guest flow to reduce queue times and maintain a lively, well organised bar environment. Ensure consistency of product delivery across all WET categories (draught, spirits, cocktails, hot beverages, premium serves). Use NPS trends and guest comments to improve service points, product mix, and bar layout where possible. Be highly visible during peak trading to support, coach, and solve issues in real time. Commercial, Stock & Business Performance Full accountability for stock results, including: stock yield performance line checks waste reduction stock rotation & product care safe cellar management cash variances Use stock reports to identify patterns, risks or opportunities and implement action plans to improve yields and reduce loss. Contribute ideas to increase WET sales: premiumisation, product placement, seasonal activation, and upsell training. Deliver labour plans aligned to forecasted demand, improving productivity without compromising service. Complete rotas in SAM 3 weeks ahead and ensure accuracy in payroll closing. Drive the profitability of the bar through margins, SPH, ATV, and effective promotions. Team Leadership, Culture & Development Create clear, measurable objectives for supervisors that drive performance in revenue generation, queue management, profit protection, compliance, Guest experience, and team experience. Lead and develop a positive, high performance bar team through coaching, recognition, and hands on guidance. Ensure all team members are fully trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing (Challenge 25, refusals, licensing obligations). Conduct meaningful 1:1s, PDPs, performance reviews and use realtime feedback to support development. Role-model Butlin's Values and Leadership Behaviours at all times. Build a multiskilled team capable of flexing across the resort to meet guest volume and business need. Actively improve team retention through recognition, support, development opportunities and open communication. Operational Excellence, Safety & Compliance Ensure complete compliance with licensing legislation, including Challenge policies, refusals logs, trading hours and responsible retailing. Oversee cellar management to guarantee safety, product quality, proper changeover, gas system handling and hygiene. Maintain full audit readiness across: bar cleanliness and organisation food safety H&S and COSHH security, cash handling and stock holding brand standards Lead venue opening/closing routines and complete daily operational checks. Escalate risks appropriately and own corrective actions. Cross Resort Collaboration & Leadership Work closely with Central Commercial & Procurement to align on product range, price changes and yield objectives. Build strong relationships with leadership teams and peers across all resorts to share ideas and improve performance. Support other venues and departments when operational needs shift Championing Butlin's Team member plus modelling optimisation labour alongside other resort leaders. Key Knowledge/Experience & Qualification Requirements Demonstrable leadership experience within a WET led bar, pub, Night club or high-volume hospitality environment. Strong understanding of cellar management, stock controls, licensing law and responsible alcohol retailing. Proven commercial acumen with experience delivering stock yield targets and improving financial performance. Experience working with multiskilled teams in fast paced, high-volume operations. Strong coaching ability, able to upskill teams in service, product knowledge, and operational excellence. Skilled in rota planning, forecasting and managing labour to demand. Confident communicator who can influence, motivate, and adapt quickly to changing needs. Strong problem solver with the ability to stay calm and lead during pressured trading periods. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Problem solving Providing feedback. Communicate business goals and objectives and support team to achieve these targets. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 04, 2026
Full time
Description This isn't just a bar management role - it's your chance to take the reins of three of our most iconic, high energy venues and bring them to life every single day. As our Bars Manager, you'll be at the heart of the action, leading the teams behind Studio 36 (our flagship entertainment venue where headline acts perform), Jellyfish (our stylish cocktail lounge), and Skyline Bar (the beating heart of our famous Skyline Pavilion). If you thrive in fast paced environments, love creating unforgettable guest moments, and have the passion to lead large, dynamic teams, this role puts you right where the magic happens. You'll set the tone, drive the atmosphere, and make sure every drink poured, every interaction delivered, and every shift run feels exceptional. You will: Deliver a brilliantly executed bar experience through fast, safe, friendly service and consistent product quality. Champion commercial success by maximising stock yield, managing cellar and product controls, and driving sales through product mix, upselling, and activation. Use insight (P&L, SPH, stock results, yield reports, NPS, team data, guest volumes) to make informed decisions that elevate performance. Be highly visible on the floor, leading standards, coaching in real time, and interacting with guests to create memorable moments. KPIs Guest NPS (overall, speed of service, quality of serve) eNPS & team engagement Stock yield %, stock loss, line variances, waste & compliance Revenue growth, SPH, Bserve volumes & category sales mix P&L delivery vs. budget Payroll management & labour productivity RPRPRT - Right People, Right Place, Right Time Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) Team retention & development progress General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) Own the full guest experience within the bar, ensuring speed, quality and friendliness of service during all trade patterns. Actively manage guest flow to reduce queue times and maintain a lively, well organised bar environment. Ensure consistency of product delivery across all WET categories (draught, spirits, cocktails, hot beverages, premium serves). Use NPS trends and guest comments to improve service points, product mix, and bar layout where possible. Be highly visible during peak trading to support, coach, and solve issues in real time. Commercial, Stock & Business Performance Full accountability for stock results, including: stock yield performance line checks waste reduction stock rotation & product care safe cellar management cash variances Use stock reports to identify patterns, risks or opportunities and implement action plans to improve yields and reduce loss. Contribute ideas to increase WET sales: premiumisation, product placement, seasonal activation, and upsell training. Deliver labour plans aligned to forecasted demand, improving productivity without compromising service. Complete rotas in SAM 3 weeks ahead and ensure accuracy in payroll closing. Drive the profitability of the bar through margins, SPH, ATV, and effective promotions. Team Leadership, Culture & Development Create clear, measurable objectives for supervisors that drive performance in revenue generation, queue management, profit protection, compliance, Guest experience, and team experience. Lead and develop a positive, high performance bar team through coaching, recognition, and hands on guidance. Ensure all team members are fully trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing (Challenge 25, refusals, licensing obligations). Conduct meaningful 1:1s, PDPs, performance reviews and use realtime feedback to support development. Role-model Butlin's Values and Leadership Behaviours at all times. Build a multiskilled team capable of flexing across the resort to meet guest volume and business need. Actively improve team retention through recognition, support, development opportunities and open communication. Operational Excellence, Safety & Compliance Ensure complete compliance with licensing legislation, including Challenge policies, refusals logs, trading hours and responsible retailing. Oversee cellar management to guarantee safety, product quality, proper changeover, gas system handling and hygiene. Maintain full audit readiness across: bar cleanliness and organisation food safety H&S and COSHH security, cash handling and stock holding brand standards Lead venue opening/closing routines and complete daily operational checks. Escalate risks appropriately and own corrective actions. Cross Resort Collaboration & Leadership Work closely with Central Commercial & Procurement to align on product range, price changes and yield objectives. Build strong relationships with leadership teams and peers across all resorts to share ideas and improve performance. Support other venues and departments when operational needs shift Championing Butlin's Team member plus modelling optimisation labour alongside other resort leaders. Key Knowledge/Experience & Qualification Requirements Demonstrable leadership experience within a WET led bar, pub, Night club or high-volume hospitality environment. Strong understanding of cellar management, stock controls, licensing law and responsible alcohol retailing. Proven commercial acumen with experience delivering stock yield targets and improving financial performance. Experience working with multiskilled teams in fast paced, high-volume operations. Strong coaching ability, able to upskill teams in service, product knowledge, and operational excellence. Skilled in rota planning, forecasting and managing labour to demand. Confident communicator who can influence, motivate, and adapt quickly to changing needs. Strong problem solver with the ability to stay calm and lead during pressured trading periods. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Problem solving Providing feedback. Communicate business goals and objectives and support team to achieve these targets. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
May 04, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Closing date: 13-05-2026 Customer Team Leader Location: Bridge Yard Kingston Road, Bradford On Avon, BA15 1EJ Pay: £14.48 per hour Contract: 30 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. Duties include working on our Post Office Counters 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, handling transactions on the post office counter, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
May 04, 2026
Full time
Closing date: 13-05-2026 Customer Team Leader Location: Bridge Yard Kingston Road, Bradford On Avon, BA15 1EJ Pay: £14.48 per hour Contract: 30 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. Duties include working on our Post Office Counters 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, handling transactions on the post office counter, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 13-05-2026 Customer Team Leader Location: Bridge Yard Kingston Road, Bradford On Avon, BA15 1EJ Pay: £14.48 per hour Contract: 30 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. Duties include working on our Post Office Counters 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, handling transactions on the post office counter, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
May 04, 2026
Full time
Closing date: 13-05-2026 Customer Team Leader Location: Bridge Yard Kingston Road, Bradford On Avon, BA15 1EJ Pay: £14.48 per hour Contract: 30 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. Duties include working on our Post Office Counters 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, handling transactions on the post office counter, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Customer Service Team Leader Edenbridge 33,000 - 36,000 Monday-Friday, 9am-5pm Immediate start available Are you a proactive, systems-savvy leader ready to take ownership and make an impact? This is a fantastic opportunity to join a growing, entrepreneurial SME in the service sector, where you'll play a key role in shaping and developing a high-performing customer service function. You'll lead a capable and motivated team (currently 3, growing to 5), bringing structure, energy, and leadership to enhance performance, systems, and processes. Working closely with the Business Manager and MD, you'll have real autonomy to make decisions and drive improvements. The Role Lead, coach, and develop the internal customer service/administration team Oversee day-to-day operations supporting sales reps, customers, and 29 engineers Manage workload allocation, team performance, and service delivery Take ownership of invoicing, customer contracts, and month-end reporting Handle contract amendments, cancellations, and customer queries Ensure processes are efficient, accurate, and continuously improving Step in operationally when needed and maintain a strong understanding of all functions What We're Looking For Proven experience in a leadership or supervisory role A proactive, hands-on approach with strong decision-making ability Tenacious, organised, and highly detail-oriented Strong systems skills - particularly Excel (VLOOKUPs, Pivot Tables) Confident managing processes, data and administrative workflows Excellent communication and people management skills Comfortable in a fast-paced, evolving SME environment Why Apply? Genuine opportunity to shape and improve a growing team High level of autonomy and responsibility Work closely with senior leadership Join a business that values innovation, teamwork and customer excellence If you're a motivated leader who thrives on improving systems, supporting teams, and driving performance - we'd love to hear from you.
May 04, 2026
Full time
Customer Service Team Leader Edenbridge 33,000 - 36,000 Monday-Friday, 9am-5pm Immediate start available Are you a proactive, systems-savvy leader ready to take ownership and make an impact? This is a fantastic opportunity to join a growing, entrepreneurial SME in the service sector, where you'll play a key role in shaping and developing a high-performing customer service function. You'll lead a capable and motivated team (currently 3, growing to 5), bringing structure, energy, and leadership to enhance performance, systems, and processes. Working closely with the Business Manager and MD, you'll have real autonomy to make decisions and drive improvements. The Role Lead, coach, and develop the internal customer service/administration team Oversee day-to-day operations supporting sales reps, customers, and 29 engineers Manage workload allocation, team performance, and service delivery Take ownership of invoicing, customer contracts, and month-end reporting Handle contract amendments, cancellations, and customer queries Ensure processes are efficient, accurate, and continuously improving Step in operationally when needed and maintain a strong understanding of all functions What We're Looking For Proven experience in a leadership or supervisory role A proactive, hands-on approach with strong decision-making ability Tenacious, organised, and highly detail-oriented Strong systems skills - particularly Excel (VLOOKUPs, Pivot Tables) Confident managing processes, data and administrative workflows Excellent communication and people management skills Comfortable in a fast-paced, evolving SME environment Why Apply? Genuine opportunity to shape and improve a growing team High level of autonomy and responsibility Work closely with senior leadership Join a business that values innovation, teamwork and customer excellence If you're a motivated leader who thrives on improving systems, supporting teams, and driving performance - we'd love to hear from you.
