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Store Manager, Claires
Eldon Square Newcastle Upon Tyne, Tyne And Wear
Contract: Full Time Tenant: Claires, Eldon Square Hours: 40, fully flexible Positions open: 1 Permanent Store Manager Opportunity at Claire's Eldon Square. Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales and Profit:Infuse your passion for Claire's products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales. Memorable Shopping Experiences:Infuse every customer's interaction with Claire's positivity and inclusivity. Shopping at Claire's is about finding pieces that reflect their unique personality and celebrating who they are. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Team Leadership:Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential. Brand Representation:Showcase Claire's products and services with enthusiasm and offer fashion-related tips and advice. Ensure your store is well merchandised reflecting the latest trends and maximizing sales opportunities. About You Sales-Driven Mindset:You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach:You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience:At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services:Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills:You know how to engage customers, build relationships, and close the sale. Ability to Work Independently:You're self motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have 1 2 years of retail management experience. You can stand during scheduled shifts and manoeuvre kg (lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and strive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team leader with a positive attitude and willingness to learn. You're self motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Apply Find out more about the role and how to apply, here. Sign up to our newsletter For your chance to win a £50 Eldon Square Gift Card!
Feb 05, 2026
Full time
Contract: Full Time Tenant: Claires, Eldon Square Hours: 40, fully flexible Positions open: 1 Permanent Store Manager Opportunity at Claire's Eldon Square. Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales and Profit:Infuse your passion for Claire's products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales. Memorable Shopping Experiences:Infuse every customer's interaction with Claire's positivity and inclusivity. Shopping at Claire's is about finding pieces that reflect their unique personality and celebrating who they are. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Team Leadership:Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential. Brand Representation:Showcase Claire's products and services with enthusiasm and offer fashion-related tips and advice. Ensure your store is well merchandised reflecting the latest trends and maximizing sales opportunities. About You Sales-Driven Mindset:You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach:You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience:At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services:Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills:You know how to engage customers, build relationships, and close the sale. Ability to Work Independently:You're self motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have 1 2 years of retail management experience. You can stand during scheduled shifts and manoeuvre kg (lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and strive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team leader with a positive attitude and willingness to learn. You're self motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Apply Find out more about the role and how to apply, here. Sign up to our newsletter For your chance to win a £50 Eldon Square Gift Card!
Customer Experience Manager
Sainsbury's Supermarkets Ltd Elmbridge, Worcestershire
Salary: From £31,450 Location: Walton on Thames Store, Walton-On-Thames,12 1AD Contract type: Permanent Business area: Retail Closing date: 10 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level every customer who walks through our doors. This is how we bring our purpose to one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station ( shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relationsli> Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Feb 05, 2026
Full time
Salary: From £31,450 Location: Walton on Thames Store, Walton-On-Thames,12 1AD Contract type: Permanent Business area: Retail Closing date: 10 February 2026 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level every customer who walks through our doors. This is how we bring our purpose to one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station ( shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relationsli> Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high volume, fast paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
RecruitmentRevolution.com
Business Coach for Ambitious Founders & SMEs
RecruitmentRevolution.com Oxford, Oxfordshire
You've built it, scaled it, and learned the hard lessons. Now it's time to use that experience to help others do the same - without the guesswork. Behind every successful SME is a founder facing complex decisions, constant pressure and the challenge of leading growth without losing clarity or control. We exist to support those founders, and we're now seeking an exceptional Business Coach to join us in helping ambitious entrepreneurs build high-performing businesses that deliver both commercial success and personal freedom. This is an opportunity to coach at the sharp end of SME growth. As a Business Coach, you'll work alongside ambitious founders of established businesses, using proven frameworks, commercial insight and trusted advisory skills to help them scale with confidence - while building your own rewarding coaching practice within a respected, results-driven partnership. If you've got the playbook and are ready to share it with some amazing businesses, we'd love to hear from you. We are particularly keen to hear from tech sector subject-matter experts who have founded, grown or exited a Tech/Software business. Ready to make a difference? The Opportunity at a Glance: Business Coach Employment or Self-Employed Associate Hybrid (UK-wide) OTE £75,000-£100,000+ Who we are: We are a trusted coaching partner to established, scaling founder-led businesses. We help founders and leadership teams align their personal and business goals, build high-performing teams, and achieve sustainable financial freedom through proven frameworks and practical, commercially-minded coaching. With a portfolio of 65+ active clients across diverse sectors, from design, architecture and creative studios to professional services, technology and high-end manufacturing, HCP has earned a reputation for results-driven coaching that blends structure, psychology and commercial strategy. Our clients are typically founder-led SMEs with £1m-£10m turnover, 2-50 employees, and clear ambitions for growth, scale or exit. Our coaches are a team of highly experienced and skilled professionals from a range of industry backgrounds, supporting our Founders as their business coach and trusted advisor The Opportunity We are now seeking exceptional Business Coaches to join our growing partnership. This opportunity suits experienced coaches and exited founders who want to use their business acumen, leadership experience and interpersonal skill to make a measurable impact in other entrepreneurs' success stories. As an HCP Coach, you will work directly with founders of established SMEs, guiding them to build stronger, more valuable businesses through clarity of strategy, disciplined execution and personal development as leaders. You will combine independence with the backing of a proven partnership. Our frameworks, methodology, brand reputation and client community give you a strong foundation for success, while you actively develop and grow your own client base. What you'll do • Coach and advise founders to set and achieve commercial, operational and personal goals • Deliver regular one-to-one coaching sessions (usually fortnightly) using HCP's structured approach • Build your own portfolio of up to 15 clients through both referred and self-generated leads • Participate in HCP community events, growth workshops and peer development sessions • Contribute to the continued growth and reputation of the partnership What you'll bring • Proven experience as a business coach or as an exited founder / senior leader with deep commercial understanding. • Strong emotional intelligence and interpersonal skill, able to build trust quickly with ambitious founders. • Strategic and analytical mindset with an ability to simplify complex challenges. • A structured yet flexible coaching style, confident using proven frameworks, comfortable challenging founders constructively, and commercially fluent in how strategy, people, operations and finance interconnect within a growing business. • Financial acumen: confident interpreting performance data, P&L and cashflow, helping founders make decisions grounded in both numbers and behaviour. • Commercial drive and ownership for business development. • A values-led approach aligned with HCP's reputation for high integrity, professionalism and genuine partnership. Training & Development All new coaches complete a structured onboarding and development pathway combining in-person training, digital resources and ongoing peer-support. Values & Ethos • HCP operates with a simple philosophy: we help founders achieve real results through clarity, integrity and action. • Our approach is commercially rigorous yet deeply human, balancing business growth with wellbeing and purpose. • We do not do hard-sell or formulaic coaching. Instead, we believe in honest conversations, evidence-based frameworks and long-term partnerships built on trust and measurable progress. Reward & Structure Coaches can choose employment or self-employed status. Earnings are based on a percentage of client fees circa £75,000-£100,000+ OTE. Top performers can earn significantly more. If you're ready to put your experience to work where it genuinely matters, helping ambitious founders build stronger, more valuable businesses, then this could be the most rewarding next chapter of your career. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Feb 05, 2026
Full time
You've built it, scaled it, and learned the hard lessons. Now it's time to use that experience to help others do the same - without the guesswork. Behind every successful SME is a founder facing complex decisions, constant pressure and the challenge of leading growth without losing clarity or control. We exist to support those founders, and we're now seeking an exceptional Business Coach to join us in helping ambitious entrepreneurs build high-performing businesses that deliver both commercial success and personal freedom. This is an opportunity to coach at the sharp end of SME growth. As a Business Coach, you'll work alongside ambitious founders of established businesses, using proven frameworks, commercial insight and trusted advisory skills to help them scale with confidence - while building your own rewarding coaching practice within a respected, results-driven partnership. If you've got the playbook and are ready to share it with some amazing businesses, we'd love to hear from you. We are particularly keen to hear from tech sector subject-matter experts who have founded, grown or exited a Tech/Software business. Ready to make a difference? The Opportunity at a Glance: Business Coach Employment or Self-Employed Associate Hybrid (UK-wide) OTE £75,000-£100,000+ Who we are: We are a trusted coaching partner to established, scaling founder-led businesses. We help founders and leadership teams align their personal and business goals, build high-performing teams, and achieve sustainable financial freedom through proven frameworks and practical, commercially-minded coaching. With a portfolio of 65+ active clients across diverse sectors, from design, architecture and creative studios to professional services, technology and high-end manufacturing, HCP has earned a reputation for results-driven coaching that blends structure, psychology and commercial strategy. Our clients are typically founder-led SMEs with £1m-£10m turnover, 2-50 employees, and clear ambitions for growth, scale or exit. Our coaches are a team of highly experienced and skilled professionals from a range of industry backgrounds, supporting our Founders as their business coach and trusted advisor The Opportunity We are now seeking exceptional Business Coaches to join our growing partnership. This opportunity suits experienced coaches and exited founders who want to use their business acumen, leadership experience and interpersonal skill to make a measurable impact in other entrepreneurs' success stories. As an HCP Coach, you will work directly with founders of established SMEs, guiding them to build stronger, more valuable businesses through clarity of strategy, disciplined execution and personal development as leaders. You will combine independence with the backing of a proven partnership. Our frameworks, methodology, brand reputation and client community give you a strong foundation for success, while you actively develop and grow your own client base. What you'll do • Coach and advise founders to set and achieve commercial, operational and personal goals • Deliver regular one-to-one coaching sessions (usually fortnightly) using HCP's structured approach • Build your own portfolio of up to 15 clients through both referred and self-generated leads • Participate in HCP community events, growth workshops and peer development sessions • Contribute to the continued growth and reputation of the partnership What you'll bring • Proven experience as a business coach or as an exited founder / senior leader with deep commercial understanding. • Strong emotional intelligence and interpersonal skill, able to build trust quickly with ambitious founders. • Strategic and analytical mindset with an ability to simplify complex challenges. • A structured yet flexible coaching style, confident using proven frameworks, comfortable challenging founders constructively, and commercially fluent in how strategy, people, operations and finance interconnect within a growing business. • Financial acumen: confident interpreting performance data, P&L and cashflow, helping founders make decisions grounded in both numbers and behaviour. • Commercial drive and ownership for business development. • A values-led approach aligned with HCP's reputation for high integrity, professionalism and genuine partnership. Training & Development All new coaches complete a structured onboarding and development pathway combining in-person training, digital resources and ongoing peer-support. Values & Ethos • HCP operates with a simple philosophy: we help founders achieve real results through clarity, integrity and action. • Our approach is commercially rigorous yet deeply human, balancing business growth with wellbeing and purpose. • We do not do hard-sell or formulaic coaching. Instead, we believe in honest conversations, evidence-based frameworks and long-term partnerships built on trust and measurable progress. Reward & Structure Coaches can choose employment or self-employed status. Earnings are based on a percentage of client fees circa £75,000-£100,000+ OTE. Top performers can earn significantly more. If you're ready to put your experience to work where it genuinely matters, helping ambitious founders build stronger, more valuable businesses, then this could be the most rewarding next chapter of your career. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Page Executive
SVP Retail
Page Executive
A global information business is recruiting a newly created SVP Retail. Opportunity for a strong retailer from sales, ecommerce, or transformation. About Our Client A well-established organisation within the Media & Agency industry, this company is recognised for its expertise and influence. As a large organisation, it offers an environment where talented professionals can make a significant impact in shaping retail strategies. Job Description Strategic Leadership Act as the architect and implementer of a comprehensive retail strategy, spanning multiple channels, including sophisticated digital platforms, institutional sales networks, and direct to consumer pathways. Identify and capitalise on new growth opportunities in retail markets. Operational Excellence Optimise the retail end to end customer journey, devising and implementing go to market readiness in a largely untapped space. Implement standardised processes to ensure consistent customer experience including category management and keyword allocation - driving the discover ability of content for the consumer. Develop and monitor key performance indicators for retail. Team Leadership Build, develop, and lead high performing retail operations teams. Establish clear performance expectations and accountability measures. Foster a culture of innovation, collaboration, and customer centricity. Provide mentorship and professional development opportunities for team members. Financial Management Oversee retail P&L responsibility including revenue growth, cost management, and profitability. Work closely with the Pricing Director to ensure pricing levels for the consumer channel maintain strong revenue and margin. Customer Experience Design and implement customer experience strategies that drive loyalty and repeat business. Utilise customer feedback and market research to continuously improve retail offerings. Ensure seamless integration between physical and digital retail experiences. Develop innovative approaches to enhance customer engagement and satisfaction. The Successful Applicant Product Innovation & Development: Proven track record in launching and scaling new product lines across diverse markets. Revenue Optimisation: Deep expertise in identifying and activating commercial levers to drive sustainable growth. Strategic Partnerships: Experience building and managing both internal alliances and external partnerships to unlock value. Channel Strategy: Skilled in leveraging multiple commercial channels; ideally with omnichannel experience. Leadership & Team Building: Demonstrated ability to build, inspire, and lead high performing cross functional teams. Global Perspective: International experience preferred, with a nuanced understanding of regional market dynamics. Customer Centric Mindset: Holds exceptionally high standards, with a luxury brand level of attention to detail and customer experience. Feedback Driven: Actively seeks and integrates feedback to improve outcomes and team performance. Innovative & Strategic: A forward thinking strategist who brings fresh ideas and challenges conventional norms. Influential Communicator: Diplomatic and persuasive, able to champion the voice of the consumer across the organisation. Agility in Complexity: Thrives in ambiguity and complexity, with experience navigating matrixed, high growth environments undergoing transformation. What's on Offer Competitive salary Comprehensive benefits package. Opportunity to work within a large digital organisation undergoing transformation. Chance to shape and lead impactful retail strategies.
Feb 05, 2026
Full time
A global information business is recruiting a newly created SVP Retail. Opportunity for a strong retailer from sales, ecommerce, or transformation. About Our Client A well-established organisation within the Media & Agency industry, this company is recognised for its expertise and influence. As a large organisation, it offers an environment where talented professionals can make a significant impact in shaping retail strategies. Job Description Strategic Leadership Act as the architect and implementer of a comprehensive retail strategy, spanning multiple channels, including sophisticated digital platforms, institutional sales networks, and direct to consumer pathways. Identify and capitalise on new growth opportunities in retail markets. Operational Excellence Optimise the retail end to end customer journey, devising and implementing go to market readiness in a largely untapped space. Implement standardised processes to ensure consistent customer experience including category management and keyword allocation - driving the discover ability of content for the consumer. Develop and monitor key performance indicators for retail. Team Leadership Build, develop, and lead high performing retail operations teams. Establish clear performance expectations and accountability measures. Foster a culture of innovation, collaboration, and customer centricity. Provide mentorship and professional development opportunities for team members. Financial Management Oversee retail P&L responsibility including revenue growth, cost management, and profitability. Work closely with the Pricing Director to ensure pricing levels for the consumer channel maintain strong revenue and margin. Customer Experience Design and implement customer experience strategies that drive loyalty and repeat business. Utilise customer feedback and market research to continuously improve retail offerings. Ensure seamless integration between physical and digital retail experiences. Develop innovative approaches to enhance customer engagement and satisfaction. The Successful Applicant Product Innovation & Development: Proven track record in launching and scaling new product lines across diverse markets. Revenue Optimisation: Deep expertise in identifying and activating commercial levers to drive sustainable growth. Strategic Partnerships: Experience building and managing both internal alliances and external partnerships to unlock value. Channel Strategy: Skilled in leveraging multiple commercial channels; ideally with omnichannel experience. Leadership & Team Building: Demonstrated ability to build, inspire, and lead high performing cross functional teams. Global Perspective: International experience preferred, with a nuanced understanding of regional market dynamics. Customer Centric Mindset: Holds exceptionally high standards, with a luxury brand level of attention to detail and customer experience. Feedback Driven: Actively seeks and integrates feedback to improve outcomes and team performance. Innovative & Strategic: A forward thinking strategist who brings fresh ideas and challenges conventional norms. Influential Communicator: Diplomatic and persuasive, able to champion the voice of the consumer across the organisation. Agility in Complexity: Thrives in ambiguity and complexity, with experience navigating matrixed, high growth environments undergoing transformation. What's on Offer Competitive salary Comprehensive benefits package. Opportunity to work within a large digital organisation undergoing transformation. Chance to shape and lead impactful retail strategies.
Executive Food Service Leader - Mentorship & Growth
Careers Opportunities at AVI Foodsystems Birmingham, Staffordshire
A respected food service company in Birmingham seeks a General Manager to oversee culinary operations. Ideal candidates will have over three years of experience leading culinary teams, possess strong management and communication skills, and thrive in fast-paced environments. Responsibilities include team mentorship, budget management, and ensuring high service standards. This role offers competitive compensation and various benefits, emphasizing a family-like culture.
Feb 05, 2026
Full time
A respected food service company in Birmingham seeks a General Manager to oversee culinary operations. Ideal candidates will have over three years of experience leading culinary teams, possess strong management and communication skills, and thrive in fast-paced environments. Responsibilities include team mentorship, budget management, and ensuring high service standards. This role offers competitive compensation and various benefits, emphasizing a family-like culture.
Senior Consultant, Cyber Security, Data Protection, TC, UKI
Ernst & Young Advisory Services Sdn Bhd
Overview Location: London Other locations: Anywhere in Country Date: 28 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: Senior Consultant - Data Protection About EY: At EY, we are committed to building a better working world. Our Cybersecurity Consulting Practice is rapidly expanding, and we are investing in our capabilities to meet the increasing demand for cybersecurity solutions. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting-edge security transformation programs and services. Join us and build an exceptional experience for yourself, and a better working world for all. Responsibilities Supporting end to end data protection programmes at a UK and global level from design through to build and implementation. Delivering discrete elements of programmes and projects. Conducting data protection maturity and gap assessments, including evaluation of the control landscape - data loss prevention/ insider threat and information management solutions; user awareness and training. Data discovery programmes and data inventory management to meet regulatory and security requirements. Data Loss Prevention assessment, strategy and implementation programmes. Data governance and data ethics review, management and design. Design and configuration of specific technology solutions associated with data protection - e.g. Microsoft Purview, BigID, OneTrust. Privacy technology advisory and implementation activities. Data Classification, handling and operational engagements to support effective privacy and security strategies. Work with colleagues in the UK and globally to develop new and innovative compliance services, focusing on emerging legislation and technology as well as maturity of existing operations in specific industry propositions that solve client problems/issues and integrate with their overall IT delivery and support strategy. You will have opportunities to work across all aspects of Cyber, Technology and business solutions. Your key responsibilities - delivering engagements and building productive relationships with client stakeholders through project delivery. Contributing to articles and thought pieces. Working with prospective clients on the planning and delivery phase of engagements. Creating high quality reports as part of a team, for review by engagement and project leaders. Working with senior practice leaders and market leaders in the creation of proposals and marketing material. Qualifications To qualify for the role you must have professional experience within a consulting or professional services organisation operating within the Data Protection and privacy space. This includes ability to understand, assess and deliver programmes and technical implementation of data protection tooling. Experience of delivering data protection programmes across the areas: classification, Data Loss Prevention, CASB and data management. Experience should range from assessment to programme redesign and implementation. Experience working with others in the development and delivery of complex client solutions and/or proposition development. A good understanding of privacy processes and requirements, from governance and data subject rights through to data mapping, privacy operations and privacy risk management. Ideally, you'll also have security and privacy relation qualifications such as CIPP/E, CIPP/M or vendor qualifications on DPP software including DLP, Classification solutions and data discovery platforms. Broader cybersecurity knowledge and skills across cyber domains including NIST, ISO 27001, cyber assessments, programmes and management. Experience with Privacy/ data management tooling such as TrustArc, OneTrust and BigID. Key delivery experience in the following disciplines: security assurance, third party management, DLP, Classification. Key sector experience in Government & Public sector / Energy & Utilities / Retail and Consumer products / Life sciences / Telecoms, Media and Technology / Transport. What we look for Core consulting skills - Advanced data and evidence management, client management on remediation programmes, driving innovation and continuous improvement. Proactive - a proactive individual who can get stuck in to client delivery and support the broader practice and solutions. Technical skills - Strong technical insight, practical knowledge and specialist capability. Versatility - Proven ability to adapt and learn in an innovative environment. Security and Compliance Please note: The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address may be required and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and ensure that they have not spent more than six months outside the UK. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. TCCyberUKI2026 Cyber2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Feb 05, 2026
Full time
Overview Location: London Other locations: Anywhere in Country Date: 28 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: Senior Consultant - Data Protection About EY: At EY, we are committed to building a better working world. Our Cybersecurity Consulting Practice is rapidly expanding, and we are investing in our capabilities to meet the increasing demand for cybersecurity solutions. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting-edge security transformation programs and services. Join us and build an exceptional experience for yourself, and a better working world for all. Responsibilities Supporting end to end data protection programmes at a UK and global level from design through to build and implementation. Delivering discrete elements of programmes and projects. Conducting data protection maturity and gap assessments, including evaluation of the control landscape - data loss prevention/ insider threat and information management solutions; user awareness and training. Data discovery programmes and data inventory management to meet regulatory and security requirements. Data Loss Prevention assessment, strategy and implementation programmes. Data governance and data ethics review, management and design. Design and configuration of specific technology solutions associated with data protection - e.g. Microsoft Purview, BigID, OneTrust. Privacy technology advisory and implementation activities. Data Classification, handling and operational engagements to support effective privacy and security strategies. Work with colleagues in the UK and globally to develop new and innovative compliance services, focusing on emerging legislation and technology as well as maturity of existing operations in specific industry propositions that solve client problems/issues and integrate with their overall IT delivery and support strategy. You will have opportunities to work across all aspects of Cyber, Technology and business solutions. Your key responsibilities - delivering engagements and building productive relationships with client stakeholders through project delivery. Contributing to articles and thought pieces. Working with prospective clients on the planning and delivery phase of engagements. Creating high quality reports as part of a team, for review by engagement and project leaders. Working with senior practice leaders and market leaders in the creation of proposals and marketing material. Qualifications To qualify for the role you must have professional experience within a consulting or professional services organisation operating within the Data Protection and privacy space. This includes ability to understand, assess and deliver programmes and technical implementation of data protection tooling. Experience of delivering data protection programmes across the areas: classification, Data Loss Prevention, CASB and data management. Experience should range from assessment to programme redesign and implementation. Experience working with others in the development and delivery of complex client solutions and/or proposition development. A good understanding of privacy processes and requirements, from governance and data subject rights through to data mapping, privacy operations and privacy risk management. Ideally, you'll also have security and privacy relation qualifications such as CIPP/E, CIPP/M or vendor qualifications on DPP software including DLP, Classification solutions and data discovery platforms. Broader cybersecurity knowledge and skills across cyber domains including NIST, ISO 27001, cyber assessments, programmes and management. Experience with Privacy/ data management tooling such as TrustArc, OneTrust and BigID. Key delivery experience in the following disciplines: security assurance, third party management, DLP, Classification. Key sector experience in Government & Public sector / Energy & Utilities / Retail and Consumer products / Life sciences / Telecoms, Media and Technology / Transport. What we look for Core consulting skills - Advanced data and evidence management, client management on remediation programmes, driving innovation and continuous improvement. Proactive - a proactive individual who can get stuck in to client delivery and support the broader practice and solutions. Technical skills - Strong technical insight, practical knowledge and specialist capability. Versatility - Proven ability to adapt and learn in an innovative environment. Security and Compliance Please note: The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address may be required and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and ensure that they have not spent more than six months outside the UK. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. TCCyberUKI2026 Cyber2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Site General Manager
Strive Supply Chain LLP Corby, Northamptonshire
Site General Manager, Warehouse Management & related Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website or join us on for further vacancies and information. Our client is a leading FMCG Distributor, who are currently recruiting for an experienced Warehouse & Transport professional to act as Site General Manager at their site in Northamptonshire. As Site GM, you will be responsible for managing and developing the busy operations teams across both Warehouse and Transport. Reporting, as Site General Manager, you will be responsible for: Delivering all elements of the Operations in line with plan, across both Warehouse and Transport Managing the depot management team to drive operational efficiencies, service excellence and productivity in order constantly improve depot performance Manage the commercial operation of the depot to ensure the profit budget target is met or exceeded Ensure all H&S, Legal Compliance of the depot is adhered to Manage the P&L Budget Drive CI across the operation The Ideal Candidate for Site General Manager (Warehouse and Transport): From a similar operation, you will have successfully managed and led Warehouse and Transport operations within a FMCG environment. Commercially astute, you will have a sharp eye for optimisation of costs as well as a track record in customer service. Well versed in the management of all core Operational and Logistics KPIs, you will be passionate about Customer Service and the delivery of excellent service. Moreover, you will be able to demonstrate exceptional operational efficiencies and improvements through CI / project management. Evidence of an effective track record of people management and leadership This is truly an outstanding opportunity to lead a state of the art RDC into an exciting future. You will have autonomy to do so! Apply now for immediate consideration! This is a fantastic opportunity - we look forward to your application.
Feb 05, 2026
Full time
Site General Manager, Warehouse Management & related Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website or join us on for further vacancies and information. Our client is a leading FMCG Distributor, who are currently recruiting for an experienced Warehouse & Transport professional to act as Site General Manager at their site in Northamptonshire. As Site GM, you will be responsible for managing and developing the busy operations teams across both Warehouse and Transport. Reporting, as Site General Manager, you will be responsible for: Delivering all elements of the Operations in line with plan, across both Warehouse and Transport Managing the depot management team to drive operational efficiencies, service excellence and productivity in order constantly improve depot performance Manage the commercial operation of the depot to ensure the profit budget target is met or exceeded Ensure all H&S, Legal Compliance of the depot is adhered to Manage the P&L Budget Drive CI across the operation The Ideal Candidate for Site General Manager (Warehouse and Transport): From a similar operation, you will have successfully managed and led Warehouse and Transport operations within a FMCG environment. Commercially astute, you will have a sharp eye for optimisation of costs as well as a track record in customer service. Well versed in the management of all core Operational and Logistics KPIs, you will be passionate about Customer Service and the delivery of excellent service. Moreover, you will be able to demonstrate exceptional operational efficiencies and improvements through CI / project management. Evidence of an effective track record of people management and leadership This is truly an outstanding opportunity to lead a state of the art RDC into an exciting future. You will have autonomy to do so! Apply now for immediate consideration! This is a fantastic opportunity - we look forward to your application.
UCM Education
Nursery Manager
UCM Education Ealing, London
We are looking for an experienced and dedicated Nursery Manager to join a well-established early years setting in Ealing. This is a full-time, permanent role, offering the opportunity to lead a nursery team and oversee the delivery of high-quality childcare and education in line with the EYFS framework. You will be: Overseeing the day-to-day running of the nursery to ensure smooth operations Leading, motivating, and developing a team of Early Years practitioners and room leaders Ensuring compliance with EYFS, Ofsted, safeguarding, and health and safety requirements Managing staff rotas, recruitment support, supervision, and performance reviews Monitoring planning, observations, and assessments to maintain high-quality learning outcomes Maintaining accurate records, policies, and administrative documentation Building positive relationships with parents, carers, and external agencies The successful candidate will hold a minimum Level 3 qualification in Early Years/Childcare and have proven leadership or management experience within a UK nursery or early years setting. A strong understanding of the EYFS framework, safeguarding legislation, and Ofsted inspection requirements is essential. Think this could be the role for you? Apply now with your CV! About UCM Education: UCM Education works closely with nurseries across the UK to place early years professionals into roles where they can thrive. Due to the volume of applications received, we may be unable to contact all unsuccessful applicants. We are an Equal Opportunities employer and are committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitmen
Feb 05, 2026
Full time
We are looking for an experienced and dedicated Nursery Manager to join a well-established early years setting in Ealing. This is a full-time, permanent role, offering the opportunity to lead a nursery team and oversee the delivery of high-quality childcare and education in line with the EYFS framework. You will be: Overseeing the day-to-day running of the nursery to ensure smooth operations Leading, motivating, and developing a team of Early Years practitioners and room leaders Ensuring compliance with EYFS, Ofsted, safeguarding, and health and safety requirements Managing staff rotas, recruitment support, supervision, and performance reviews Monitoring planning, observations, and assessments to maintain high-quality learning outcomes Maintaining accurate records, policies, and administrative documentation Building positive relationships with parents, carers, and external agencies The successful candidate will hold a minimum Level 3 qualification in Early Years/Childcare and have proven leadership or management experience within a UK nursery or early years setting. A strong understanding of the EYFS framework, safeguarding legislation, and Ofsted inspection requirements is essential. Think this could be the role for you? Apply now with your CV! About UCM Education: UCM Education works closely with nurseries across the UK to place early years professionals into roles where they can thrive. Due to the volume of applications received, we may be unable to contact all unsuccessful applicants. We are an Equal Opportunities employer and are committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitmen
RMS Recruitment
Driving Assessor
RMS Recruitment South Killingholme, Lincolnshire
RMS is thrilled to partner with a leading automotive logistics company to recruit a Driving Assessor to join their team. This is an exciting opportunity to make a real impact on driving safety and standards across a 250-acre site. Job Title: Driving Assessor Location: Killingholme Salary: £14.10 per hour Working Hours: Monday to Friday, General Day Shift Contract: Temp to Perm About the Role: As a Driving Assessor, you will play a key role in Promoting safety, compliance and excellence in driving performance, reporting directly into the Compound Operations Manager. Key Responsibilities: Induction & Training: Deliver comprehensive training to new employees on company driving standards, site protocols, and legal requirements. Refresher Training: Provide ongoing training for existing staff, identifying development needs and ensuring compliance. Performance Monitoring: Continuously assess driving performance, offer constructive feedback, and implement improvement plans. Site Patrols & Safety Enforcement: Conduct regular patrols, enforce speed limits and safety rules, and address unsafe driving immediately. Training Records Management: Maintain up-to-date driver training matrices and ensure all certifications are tracked and renewed on time. Site Oversight: Oversee all vehicle operations across the compound, ensuring safe and efficient practices. Compliance: Apply CAT UK and ISO 9002 procedures, supporting audit readiness and regulatory compliance. General Duties: Support compound operations with flexibility and leadership as needed. About You: Full UK driving licence (mandatory) Relevant driver training/assessment qualification (desirable, e.g., PTLLS, Level 3 Award in Education & Training) Previous experience as a driving assessor, driver trainer, or in transport compliance Strong understanding of UK driving laws and workplace transport regulations Experience monitoring and evaluating driving performance Confident delivering training sessions to groups and individuals How to Apply: Interested candidates are invited to submit their CV to (url removed) RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on this occasion.
Feb 05, 2026
Contractor
RMS is thrilled to partner with a leading automotive logistics company to recruit a Driving Assessor to join their team. This is an exciting opportunity to make a real impact on driving safety and standards across a 250-acre site. Job Title: Driving Assessor Location: Killingholme Salary: £14.10 per hour Working Hours: Monday to Friday, General Day Shift Contract: Temp to Perm About the Role: As a Driving Assessor, you will play a key role in Promoting safety, compliance and excellence in driving performance, reporting directly into the Compound Operations Manager. Key Responsibilities: Induction & Training: Deliver comprehensive training to new employees on company driving standards, site protocols, and legal requirements. Refresher Training: Provide ongoing training for existing staff, identifying development needs and ensuring compliance. Performance Monitoring: Continuously assess driving performance, offer constructive feedback, and implement improvement plans. Site Patrols & Safety Enforcement: Conduct regular patrols, enforce speed limits and safety rules, and address unsafe driving immediately. Training Records Management: Maintain up-to-date driver training matrices and ensure all certifications are tracked and renewed on time. Site Oversight: Oversee all vehicle operations across the compound, ensuring safe and efficient practices. Compliance: Apply CAT UK and ISO 9002 procedures, supporting audit readiness and regulatory compliance. General Duties: Support compound operations with flexibility and leadership as needed. About You: Full UK driving licence (mandatory) Relevant driver training/assessment qualification (desirable, e.g., PTLLS, Level 3 Award in Education & Training) Previous experience as a driving assessor, driver trainer, or in transport compliance Strong understanding of UK driving laws and workplace transport regulations Experience monitoring and evaluating driving performance Confident delivering training sessions to groups and individuals How to Apply: Interested candidates are invited to submit their CV to (url removed) RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on this occasion.
Edwards & Pearce
Production Manager
Edwards & Pearce Scunthorpe, Lincolnshire
Our client is the UK's leading manufacturer and supplier of recyclable packaging products. They are part of a wider group who are a world leader in this field with sites based across Europe. As a business they strive to exceed the customer's expectations when it comes to quality, value and service. An opportunity has arisen to join a successful manufacturing company, based on Flixborough Industrial Estate. We are looking for an experienced Production Manager to join them on their mission of preserving food and the planet by offering good quality. THE BENEFITS: 32 holidays, On site parking, Bright HR exchange perks, Employee assistance program THE ROLE: - Take ownership of the Production Department and all manufacturing operations. - Assess, interrogate and implement production schedule as provided by the Managing Director and Operations Manager. Manage shifts Managers/team to deliver the production plan without compromising safety, quality or efficiency. - Lead Shift managers effectively in line with company vision, policies and procedures. - Ensure the team are complying with all relevant company policies and procedures. - Work closely with supervisors, quality, health and safety, engineering and logistics functions to deliver agreed production goals and targets. - Work with Health & Safety and Training departments to develop, update, implement and maintain Standard Operating Procedures, Safe Working Procedures and best practices for production operations. - Develop an excellent knowledge of the plant and process to help make informed decisions. - Manage departmental issues and queries, escalating to Senior Management as required. - Ensure production lines and processes are functioning efficiently and effectively. - Manage and evaluate resources to maximise productivity and minimise downtime. - Ensure effective and accurate manning to deliver customer requirements within the expected timescales. - Recognising future demands and driving readiness to meet these needs. - Work closely with the purchasing department to ensure materials are available at the point of use. - Drive excellence and continuously strive for improvement. - Complete key people processes such as performance reviews, investigations, disciplinaries and other communications. - Effectively manage the workload of your team. - Collating production data and using as a source of improvement. - Ownership of the sites OEE. - Full ownership of the sites labour variance. Working hours Monday to Friday 9.00am to 5.00pm, however flexibility is required from time to time due to business needs. THE CANDIDATE: - Proven experience in a Production Manager or similar senior manufacturing role. - Strong leadership and people management skills with experience managing and motivating production teams. - Demonstrable ability to plan, schedule and oversee production to meet output, quality and cost targets. - Sound knowledge of manufacturing processes, workflows and continuous improvement methodologies. - Experience working with KPI's, Production Reports and performance metrics. - Ability to manage budgets, control costs and drive efficiency improvements. - Excellent communication and organisational skills with the ability to work cross functionally with engineering, quality and supply chain teams. - Ability to work under pressure and manage multiple priorities in a fast paced environment. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Feb 04, 2026
Full time
Our client is the UK's leading manufacturer and supplier of recyclable packaging products. They are part of a wider group who are a world leader in this field with sites based across Europe. As a business they strive to exceed the customer's expectations when it comes to quality, value and service. An opportunity has arisen to join a successful manufacturing company, based on Flixborough Industrial Estate. We are looking for an experienced Production Manager to join them on their mission of preserving food and the planet by offering good quality. THE BENEFITS: 32 holidays, On site parking, Bright HR exchange perks, Employee assistance program THE ROLE: - Take ownership of the Production Department and all manufacturing operations. - Assess, interrogate and implement production schedule as provided by the Managing Director and Operations Manager. Manage shifts Managers/team to deliver the production plan without compromising safety, quality or efficiency. - Lead Shift managers effectively in line with company vision, policies and procedures. - Ensure the team are complying with all relevant company policies and procedures. - Work closely with supervisors, quality, health and safety, engineering and logistics functions to deliver agreed production goals and targets. - Work with Health & Safety and Training departments to develop, update, implement and maintain Standard Operating Procedures, Safe Working Procedures and best practices for production operations. - Develop an excellent knowledge of the plant and process to help make informed decisions. - Manage departmental issues and queries, escalating to Senior Management as required. - Ensure production lines and processes are functioning efficiently and effectively. - Manage and evaluate resources to maximise productivity and minimise downtime. - Ensure effective and accurate manning to deliver customer requirements within the expected timescales. - Recognising future demands and driving readiness to meet these needs. - Work closely with the purchasing department to ensure materials are available at the point of use. - Drive excellence and continuously strive for improvement. - Complete key people processes such as performance reviews, investigations, disciplinaries and other communications. - Effectively manage the workload of your team. - Collating production data and using as a source of improvement. - Ownership of the sites OEE. - Full ownership of the sites labour variance. Working hours Monday to Friday 9.00am to 5.00pm, however flexibility is required from time to time due to business needs. THE CANDIDATE: - Proven experience in a Production Manager or similar senior manufacturing role. - Strong leadership and people management skills with experience managing and motivating production teams. - Demonstrable ability to plan, schedule and oversee production to meet output, quality and cost targets. - Sound knowledge of manufacturing processes, workflows and continuous improvement methodologies. - Experience working with KPI's, Production Reports and performance metrics. - Ability to manage budgets, control costs and drive efficiency improvements. - Excellent communication and organisational skills with the ability to work cross functionally with engineering, quality and supply chain teams. - Ability to work under pressure and manage multiple priorities in a fast paced environment. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Store Manager
Jewells Newcastle Upon Tyne, Tyne And Wear
Newcastle upon Tyne, Eldon Square - FULL TIME / ONSITE JEWELLS - Jewellery that's fun, expressive, and all about YOU. We're looking for a Store Manager to take charge of one of our vibrant JEWELLS stores. You'll be the heartbeat of the business-leading the team, owning sales, and making sure every customer experience shines. From styling and piercing to managing inventory and creating inspiring visual displays, you'll set the standard for excellence in every part of the store. No piercing experience? Don't worry-we'll provide full, accredited training so you can pierce with confidence and support your team in doing the same. What You'll Be Doing Lead with energy - Inspire, coach, and develop your team to deliver standout service, styling, and sales. Own performance - Take accountability for KPIs, sales growth, and store productivity. Manage inventory - Oversee stock accuracy, deliveries, replenishment, and loss prevention to keep the store running smoothly. Drive VM standards - Ensure displays are inspiring, on-brand, and consistently updated to attract and excite customers. Deliver experiences - Ensure customers leave with jewellery they love and piercing experiences they'll rave about. Run operations - Manage appointments, cash handling, compliance, and store standards. Grow talent - Coach and develop future leaders, building a high-performing team culture. Lead from the floor - Be the role model for energy, service, and style every day. What We're Looking For Proven experience as a retail leader (Store Manager or strong Assistant Manager ready for the next step). A commercial mindset with confidence in driving KPIs and sales. Strong inventory management skills with an eye for detail. A passion for visual merchandising with the ability to bring the brand to life on the shop floor. A natural coach who thrives on developing people and building winning teams. Confident, customer-first, and excited to train as a certified piercer. Full-time availability (40 hours per week), including evenings and weekends. Why You'll Love Working With Us Competitive salary + bonus + commission. Fully paid, accredited piercing training. Jewellery allowance, team discounts, and team competitions. Real career growth with a fast-expanding global brand. A birthday day off-because everyone deserves to sparkle on their big day.
Feb 04, 2026
Full time
Newcastle upon Tyne, Eldon Square - FULL TIME / ONSITE JEWELLS - Jewellery that's fun, expressive, and all about YOU. We're looking for a Store Manager to take charge of one of our vibrant JEWELLS stores. You'll be the heartbeat of the business-leading the team, owning sales, and making sure every customer experience shines. From styling and piercing to managing inventory and creating inspiring visual displays, you'll set the standard for excellence in every part of the store. No piercing experience? Don't worry-we'll provide full, accredited training so you can pierce with confidence and support your team in doing the same. What You'll Be Doing Lead with energy - Inspire, coach, and develop your team to deliver standout service, styling, and sales. Own performance - Take accountability for KPIs, sales growth, and store productivity. Manage inventory - Oversee stock accuracy, deliveries, replenishment, and loss prevention to keep the store running smoothly. Drive VM standards - Ensure displays are inspiring, on-brand, and consistently updated to attract and excite customers. Deliver experiences - Ensure customers leave with jewellery they love and piercing experiences they'll rave about. Run operations - Manage appointments, cash handling, compliance, and store standards. Grow talent - Coach and develop future leaders, building a high-performing team culture. Lead from the floor - Be the role model for energy, service, and style every day. What We're Looking For Proven experience as a retail leader (Store Manager or strong Assistant Manager ready for the next step). A commercial mindset with confidence in driving KPIs and sales. Strong inventory management skills with an eye for detail. A passion for visual merchandising with the ability to bring the brand to life on the shop floor. A natural coach who thrives on developing people and building winning teams. Confident, customer-first, and excited to train as a certified piercer. Full-time availability (40 hours per week), including evenings and weekends. Why You'll Love Working With Us Competitive salary + bonus + commission. Fully paid, accredited piercing training. Jewellery allowance, team discounts, and team competitions. Real career growth with a fast-expanding global brand. A birthday day off-because everyone deserves to sparkle on their big day.
The Recruitment Group
Multisite Warehouse Operative
The Recruitment Group
About Us Our client works with some of the UK s best-known brands to provide cost-effective and innovative co-packing, co-filling, and co-manufacturing solutions and are currently looking for warehouse operatives to join their well-established team. The Role We are currently recruiting for Warehouse Operatives to join our team. This role plays a vital part their day-to-day operations, ensuring stock is prepared, packed, and processed efficiently to meet customer expectations. We are looking for somebody who got own car and willing to travel between two sites one NG15 0DR and the other S43 3FG. Key Responsibilities Carry out re-work tasks to prepare stock for dispatch Pick and pack items accurately and efficiently Perform case packing as per project requirements Maintain a clean and safe working environment Follow all company procedures and safety standards Requirements Ability to work in a fast-paced environment To be open to working on various projects throughout the day. Previous picking and packing experience is preferred but not essential Positive attitude and good teamwork skills Reliable, punctual, and committed to quality work Willingness to perform manual lifting and physical tasks as and when required. Willingness to work in chilled enviroment Willigness to drive across two sites between NG15 0DR and S43 3FG Must have own transport What We Offer £12.21 per hour Full training provided Free on-site parking High specification break out area Ongoing work Supportive team environment A company culture that values hard work and success potential for progression to a team leader role
Feb 04, 2026
Contractor
About Us Our client works with some of the UK s best-known brands to provide cost-effective and innovative co-packing, co-filling, and co-manufacturing solutions and are currently looking for warehouse operatives to join their well-established team. The Role We are currently recruiting for Warehouse Operatives to join our team. This role plays a vital part their day-to-day operations, ensuring stock is prepared, packed, and processed efficiently to meet customer expectations. We are looking for somebody who got own car and willing to travel between two sites one NG15 0DR and the other S43 3FG. Key Responsibilities Carry out re-work tasks to prepare stock for dispatch Pick and pack items accurately and efficiently Perform case packing as per project requirements Maintain a clean and safe working environment Follow all company procedures and safety standards Requirements Ability to work in a fast-paced environment To be open to working on various projects throughout the day. Previous picking and packing experience is preferred but not essential Positive attitude and good teamwork skills Reliable, punctual, and committed to quality work Willingness to perform manual lifting and physical tasks as and when required. Willingness to work in chilled enviroment Willigness to drive across two sites between NG15 0DR and S43 3FG Must have own transport What We Offer £12.21 per hour Full training provided Free on-site parking High specification break out area Ongoing work Supportive team environment A company culture that values hard work and success potential for progression to a team leader role
Store Manager - Attire, St Annes
Trinity Hospice & Palliative Care Services Bispham, Lancashire
Are you a natural leader with a passion for retail and community impact? We're looking for a dynamic and motivated Store Manager to lead our St Annes men's store helping to raise vital funds for hospice care across the community. Managing the day-to-day operations of the shop Leading and inspiring a team of volunteers and staff Driving sales and Gift Aid targets through creative merchandising and excellent customer service Handling donations and ensuring effective stock control Maintaining high standards of presentation, safety, and compliance Promoting our mission and values in everything you do What We're Looking For: Proven retail experience and leadership skills A positive, hands-on approach to team management Strong organisational and communication abilities Confidence in handling finances and shop administration A passion for charity and community engagement What You'll Get: A rewarding role where your work directly supports local hospice care 38 days annual leave (pro rata), including Bank Holidays Access to health and wellbeing support Enhanced maternity/paternity benefits Pension Scheme A chance to be part of a caring, community-focused organisation If you're ready to lead with purpose and make an impact in your community, we'd love to hear from you! Apply now by submitting a covering letter and current CV to 95% of patients would recommend our services
Feb 04, 2026
Full time
Are you a natural leader with a passion for retail and community impact? We're looking for a dynamic and motivated Store Manager to lead our St Annes men's store helping to raise vital funds for hospice care across the community. Managing the day-to-day operations of the shop Leading and inspiring a team of volunteers and staff Driving sales and Gift Aid targets through creative merchandising and excellent customer service Handling donations and ensuring effective stock control Maintaining high standards of presentation, safety, and compliance Promoting our mission and values in everything you do What We're Looking For: Proven retail experience and leadership skills A positive, hands-on approach to team management Strong organisational and communication abilities Confidence in handling finances and shop administration A passion for charity and community engagement What You'll Get: A rewarding role where your work directly supports local hospice care 38 days annual leave (pro rata), including Bank Holidays Access to health and wellbeing support Enhanced maternity/paternity benefits Pension Scheme A chance to be part of a caring, community-focused organisation If you're ready to lead with purpose and make an impact in your community, we'd love to hear from you! Apply now by submitting a covering letter and current CV to 95% of patients would recommend our services
CBRE Enterprise EMEA
EMEA Operations Lead
CBRE Enterprise EMEA
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management to serve commercial real estate needs of its clients worldwide. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. We believe enduring success can only be built on a foundation of responsible business practices, and that everyone gains an advantage by adopting the values of RISE (Respect, Integrity, Service and Excellence). The EMEA Operations Lead is responsible for the delivery of all aspects of the facilities management scope of services across the client's EMEA portfolio of offices to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers. They are responsible for ensuring that all sites conform to our client's Mechanical and Electrical (M&E) engineering infrastructure and FM standards/guidelines in terms of design, operational performance, and overall resilience. Lead the day-to-day delivery incorporating driving statutory compliance and governance, the management and development of staff, the continual development of our customer operational responsibility. Key Responsibilities: Integrating the overall service delivery model - leveraging both technical engineering (hard services) and facilities management (soft services) to provide a holistic and unified property services solution. Acts as single point of contact and develops positive relationships with the client for all IFM services issues. Manages on site facilities management operation teams in terms of staffing, training, development, and performance. Responds to problems and concerns; implements policy, rules and regulations. Manages contractual relationships and works with the Client's Representative to assure excellent service delivery to Client's location; reviews and monitors performance in line with agreed KPI or SLA Supports account management team to monitor and modify the services deliverables in accordance with the change of Client's business needs. Implements the standards for inspection and audit protocols for the improvement and/or maintenance of operational delivery. Reviews and establishes procedure playbooks that demonstrate performance is being delivered consistently. Works collaboratively with various client teams, the CBRE FIL Account Team, and any other central CBRE management teams. Ensures contract specific reports are produced and issued in a timely manner. Manages the effective implementation of Health, Safety, Security & Environmental policies and procedures to minimise the risk exposure to the Client. Reviews and manages contract documents to ensure consistency and adherence with client master contract and CBRE's corporate standards. Contributes to account commercial performance through identification of service efficiencies while protecting service levels and KPI performance. Develops and controls an annual facility budget, including direct and indirect contract service expenses, preventative maintenance costs, and project/capital items. Ensures superior delivery of all contract deliverables, including measurable value-add, innovation, continuous improvement and 'dark green' customer satisfaction feedback. Manages various third-party vendors who provide the IFM services; this includes participating in the development of RFP's, assisting in contract negotiations, and SOW, SLA, KPI development. Ensures all statutory compliance requirements are met. Demonstrates tangible leadership and relationship management skills both across primary client stakeholders and CBRE Account team. Ensures compliance in accordance with CBRE and Fidelity International standards. Essential Skills 10+ years operational experience with emphasis on integrated FM services Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative across maintenance/engineering. Ability to engage and communicate across all levels within an organisation. Ability to lead Change Management programmes. Ability to manage multi-million Pound/Dollar budgets. Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service Ability to comprehend, analyse, interpret and present complex business documents. Ability to respond effectively to highly sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Sector expertise with strong experience successfully managing integrated facilities management. Experience in understanding, developing and exceeding client relationships. Ability to effectively respond to complex problems, inquiries or complaints from clients, line management and supply chain and provide innovative solutions. Ability to grow, develop and manage high performing teams. Analytically minded with strong financial and numerical skills Proficient in common application software - Microsoft Office Suite Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Feb 04, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management to serve commercial real estate needs of its clients worldwide. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. We believe enduring success can only be built on a foundation of responsible business practices, and that everyone gains an advantage by adopting the values of RISE (Respect, Integrity, Service and Excellence). The EMEA Operations Lead is responsible for the delivery of all aspects of the facilities management scope of services across the client's EMEA portfolio of offices to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers. They are responsible for ensuring that all sites conform to our client's Mechanical and Electrical (M&E) engineering infrastructure and FM standards/guidelines in terms of design, operational performance, and overall resilience. Lead the day-to-day delivery incorporating driving statutory compliance and governance, the management and development of staff, the continual development of our customer operational responsibility. Key Responsibilities: Integrating the overall service delivery model - leveraging both technical engineering (hard services) and facilities management (soft services) to provide a holistic and unified property services solution. Acts as single point of contact and develops positive relationships with the client for all IFM services issues. Manages on site facilities management operation teams in terms of staffing, training, development, and performance. Responds to problems and concerns; implements policy, rules and regulations. Manages contractual relationships and works with the Client's Representative to assure excellent service delivery to Client's location; reviews and monitors performance in line with agreed KPI or SLA Supports account management team to monitor and modify the services deliverables in accordance with the change of Client's business needs. Implements the standards for inspection and audit protocols for the improvement and/or maintenance of operational delivery. Reviews and establishes procedure playbooks that demonstrate performance is being delivered consistently. Works collaboratively with various client teams, the CBRE FIL Account Team, and any other central CBRE management teams. Ensures contract specific reports are produced and issued in a timely manner. Manages the effective implementation of Health, Safety, Security & Environmental policies and procedures to minimise the risk exposure to the Client. Reviews and manages contract documents to ensure consistency and adherence with client master contract and CBRE's corporate standards. Contributes to account commercial performance through identification of service efficiencies while protecting service levels and KPI performance. Develops and controls an annual facility budget, including direct and indirect contract service expenses, preventative maintenance costs, and project/capital items. Ensures superior delivery of all contract deliverables, including measurable value-add, innovation, continuous improvement and 'dark green' customer satisfaction feedback. Manages various third-party vendors who provide the IFM services; this includes participating in the development of RFP's, assisting in contract negotiations, and SOW, SLA, KPI development. Ensures all statutory compliance requirements are met. Demonstrates tangible leadership and relationship management skills both across primary client stakeholders and CBRE Account team. Ensures compliance in accordance with CBRE and Fidelity International standards. Essential Skills 10+ years operational experience with emphasis on integrated FM services Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative across maintenance/engineering. Ability to engage and communicate across all levels within an organisation. Ability to lead Change Management programmes. Ability to manage multi-million Pound/Dollar budgets. Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service Ability to comprehend, analyse, interpret and present complex business documents. Ability to respond effectively to highly sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Sector expertise with strong experience successfully managing integrated facilities management. Experience in understanding, developing and exceeding client relationships. Ability to effectively respond to complex problems, inquiries or complaints from clients, line management and supply chain and provide innovative solutions. Ability to grow, develop and manage high performing teams. Analytically minded with strong financial and numerical skills Proficient in common application software - Microsoft Office Suite Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Urban Outfitters Store Manager - London, UK
Urban Outfitters
Location This position is located at 200 Oxford St Fitzrovia, London W1D1NU United Kingdom Role Summary The main objective of this role is to oversee the operations of the store and be strategic in short and long term planning. Assume total store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Strategically recruit, train and develop managers to increase the day to day productive of the business Develop Assistant Store Manager and high-level Department Managers to support succession planning for the future growth of the business Manage all aspects of people development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce Uphold Company standards and act as strong leader to the team Leadership & Communication: Empower management to conduct and execute productive daily and department meetings by ensuring there is a comprehensive structure in place i.e. agenda Model the way for the store team and inspires a shared vision Responsible for the roll-out of new training and operational initiatives Possess excellent communication skills in both written and verbal form Managing the Environment: Coach management to take the initiative as leaders to oversee all levels of customer service and set daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by guiding the team to uphold the Company's customer service standard Operations: Conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals Lead the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practices Develop and implement a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assume total accountability for store Health & Safety by overseeing and upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: In conjunction with the Visual Merchandising Manager and Display Artist, facilitate a working relationship between the management and visual teams in order to enhance the store environment and efficiently execute all merchandising projects Coach management to understand and interpret current fashion trends in local markets in order to generate creative solutions Work with the Visual Merchandising Manager, Display Artist and management team to ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely Commercial Awareness: Lead the team to maximise store sales through analytical and creative management of merchandise from receipt to sales Assume total accountability for the store's profitability and guide the management team to utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a senior management role working in a fast paced, high volume fashion retail environment Upholding excellent VIBE and a service-orientated culture Ability to positively impact statistical results in sales, payroll and stock loss Proven record of developing talented individuals at Department Manager level Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Feb 04, 2026
Full time
Location This position is located at 200 Oxford St Fitzrovia, London W1D1NU United Kingdom Role Summary The main objective of this role is to oversee the operations of the store and be strategic in short and long term planning. Assume total store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Strategically recruit, train and develop managers to increase the day to day productive of the business Develop Assistant Store Manager and high-level Department Managers to support succession planning for the future growth of the business Manage all aspects of people development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce Uphold Company standards and act as strong leader to the team Leadership & Communication: Empower management to conduct and execute productive daily and department meetings by ensuring there is a comprehensive structure in place i.e. agenda Model the way for the store team and inspires a shared vision Responsible for the roll-out of new training and operational initiatives Possess excellent communication skills in both written and verbal form Managing the Environment: Coach management to take the initiative as leaders to oversee all levels of customer service and set daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by guiding the team to uphold the Company's customer service standard Operations: Conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals Lead the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practices Develop and implement a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assume total accountability for store Health & Safety by overseeing and upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: In conjunction with the Visual Merchandising Manager and Display Artist, facilitate a working relationship between the management and visual teams in order to enhance the store environment and efficiently execute all merchandising projects Coach management to understand and interpret current fashion trends in local markets in order to generate creative solutions Work with the Visual Merchandising Manager, Display Artist and management team to ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely Commercial Awareness: Lead the team to maximise store sales through analytical and creative management of merchandise from receipt to sales Assume total accountability for the store's profitability and guide the management team to utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a senior management role working in a fast paced, high volume fashion retail environment Upholding excellent VIBE and a service-orientated culture Ability to positively impact statistical results in sales, payroll and stock loss Proven record of developing talented individuals at Department Manager level Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Customer Success Manager
Hook Technology Limited
About Hook We're building the future of customer growth. At Hook, we use AI and Machine Learning to help businesses predict revenue with accuracy, drive customer loyalty, and capture massive value from their existing customers. We're a Series A company who ranked 33 out of 100 on the Sifted fastest growing startups and we have raised $multi-million in funding from some of the top investors in Europe and the US (e.g. Balderton Capital and Lightspeed) and have an enviable list of customers that we're working with including some of the fastest growing companies in the world. We're looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world's leading workplaces for great people along the way. The Role We are looking for an experienced Customer Success Manager/Account Manager to partner with our ever-growing customer base. What makes this role unique is that many of our customers are customer success professionals themselves, so you'll be working with people who deeply understand the challenges and opportunities in CS. That means you'll need to bring credibility, insight, and technical depth to every conversation. In this role, you'll own the customer lifecycle end-to-end: from initial strategy sessions to adoption, value realization, and renewals. You'll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. Hook's Customer Growth function is not about reactive support, it's about being a strategic, data-driven partner. We believe the future of Customer Growth lies in blending commercial ownership, technical expertise, and consultative problem solving. This is a chance to be part of that future and to help define how it looks. If you love solving customer problems, excel at juggling multiple projects, and have a knack for turning complex data and product features into clear business outcomes, we'd love to speak to you. What you'll be doing Drive customer outcomes and renewals: project manage success plans, run strategic reviews, and lead all renewal/commercial conversations. Act as a product and technical expert: quickly develop deep knowledge of Hook's platform, and coach customers on best practices for adoption and integration. Partner with customer success leaders (your peers!): build credibility with CSMs, revenue leaders, and executives to help them achieve value from Hook. Map and influence stakeholders: engage cross-functionally with customers across revenue, operations, product and data teams. Collaborate internally: work with Product, Engineering and Sales to ensure deliverables are met and feedback is actioned. Contribute to the future of Customer Growth at Hook: continuously iterate on our processes and approach, helping us set the benchmark for customer success excellence at scale. Who are we looking for? Prior experience in a Customer Success or Account Management role, ideally in a SaaS/technology environment. Strong technical aptitude: comfortable learning complex software quickly, understanding integrations, and explaining technical concepts in simple terms. Proven track record achieving commercial targets, including renewals and expansion. Exceptional communication skills, with confidence presenting to both large audiences and senior stakeholders. Experience building outcome-driven customer success plans and managing multiple workstreams simultaneously. Organised and proactive: able to prioritise accounts effectively while also thriving in a fast-moving environment with evolving playbooks. Base salary - £70,000 - £80,000+ £30,000 OTE (depending on experience) Benefits ️ 27 days holiday (option to buy and sell holiday) + bank holidays Generous stock options Private health insurance so you can get the best care you need Flexible monthly wellness allowance that you can use monthly on things like gyms, yoga, mental health & healthy food Annual learning & development budget for every employee Flexible working - we'll all come together three days a week but otherwise you can work from home or come into our awesome office in Liverpool Street The best equipment for everyone to work with Our founder and team are incredibly passionate about creating a company culture that is diverse, inclusive, productive and enjoyable for all our colleagues. As part of a growing start-up team, we expect a lot from you and will work hard to make sure you have everything you need to be at your best.
Feb 04, 2026
Full time
About Hook We're building the future of customer growth. At Hook, we use AI and Machine Learning to help businesses predict revenue with accuracy, drive customer loyalty, and capture massive value from their existing customers. We're a Series A company who ranked 33 out of 100 on the Sifted fastest growing startups and we have raised $multi-million in funding from some of the top investors in Europe and the US (e.g. Balderton Capital and Lightspeed) and have an enviable list of customers that we're working with including some of the fastest growing companies in the world. We're looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world's leading workplaces for great people along the way. The Role We are looking for an experienced Customer Success Manager/Account Manager to partner with our ever-growing customer base. What makes this role unique is that many of our customers are customer success professionals themselves, so you'll be working with people who deeply understand the challenges and opportunities in CS. That means you'll need to bring credibility, insight, and technical depth to every conversation. In this role, you'll own the customer lifecycle end-to-end: from initial strategy sessions to adoption, value realization, and renewals. You'll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. Hook's Customer Growth function is not about reactive support, it's about being a strategic, data-driven partner. We believe the future of Customer Growth lies in blending commercial ownership, technical expertise, and consultative problem solving. This is a chance to be part of that future and to help define how it looks. If you love solving customer problems, excel at juggling multiple projects, and have a knack for turning complex data and product features into clear business outcomes, we'd love to speak to you. What you'll be doing Drive customer outcomes and renewals: project manage success plans, run strategic reviews, and lead all renewal/commercial conversations. Act as a product and technical expert: quickly develop deep knowledge of Hook's platform, and coach customers on best practices for adoption and integration. Partner with customer success leaders (your peers!): build credibility with CSMs, revenue leaders, and executives to help them achieve value from Hook. Map and influence stakeholders: engage cross-functionally with customers across revenue, operations, product and data teams. Collaborate internally: work with Product, Engineering and Sales to ensure deliverables are met and feedback is actioned. Contribute to the future of Customer Growth at Hook: continuously iterate on our processes and approach, helping us set the benchmark for customer success excellence at scale. Who are we looking for? Prior experience in a Customer Success or Account Management role, ideally in a SaaS/technology environment. Strong technical aptitude: comfortable learning complex software quickly, understanding integrations, and explaining technical concepts in simple terms. Proven track record achieving commercial targets, including renewals and expansion. Exceptional communication skills, with confidence presenting to both large audiences and senior stakeholders. Experience building outcome-driven customer success plans and managing multiple workstreams simultaneously. Organised and proactive: able to prioritise accounts effectively while also thriving in a fast-moving environment with evolving playbooks. Base salary - £70,000 - £80,000+ £30,000 OTE (depending on experience) Benefits ️ 27 days holiday (option to buy and sell holiday) + bank holidays Generous stock options Private health insurance so you can get the best care you need Flexible monthly wellness allowance that you can use monthly on things like gyms, yoga, mental health & healthy food Annual learning & development budget for every employee Flexible working - we'll all come together three days a week but otherwise you can work from home or come into our awesome office in Liverpool Street The best equipment for everyone to work with Our founder and team are incredibly passionate about creating a company culture that is diverse, inclusive, productive and enjoyable for all our colleagues. As part of a growing start-up team, we expect a lot from you and will work hard to make sure you have everything you need to be at your best.
CBRE Enterprise EMEA
UK IFM Operations Manager
CBRE Enterprise EMEA
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management to serve commercial real estate needs of its clients worldwide. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. We believe enduring success can only be built on a foundation of responsible business practices, and that everyone gains an advantage by adopting the values of RISE (Respect, Integrity, Service and Excellence). The UK IFM Operations Lead is responsible for the delivery of all aspects of the facilities management scope of services across the client's UK portfolio of offices to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers. They are responsible for ensuring that all sites conform to our client's Mechanical and Electrical (M&E) engineering infrastructure and FM standards/guidelines in terms of design, operational performance, and overall resilience. Lead the day-to-day delivery incorporating driving statutory compliance and governance, the management and development of staff, the continual development of our customer operational responsibility. Key Responsibilities: Integrating the overall service delivery model - leveraging both technical engineering (hard services) and facilities management (soft services) to provide a holistic and unified property services solution. Acts as single point of contact and develops positive relationships with the client for all IFM services issues. Manages on site facilities management operation teams in terms of staffing, training, development, and performance. Responds to problems and concerns; implements policy, rules and regulations. Manages contractual relationships and works with the Client's Representative to assure excellent service delivery to Client's location; reviews and monitors performance in line with agreed KPI or SLA Supports account management team to monitor and modify the services deliverables in accordance with the change of Client's business needs. Implements the standards for inspection and audit protocols for the improvement and/or maintenance of operational delivery. Reviews and establishes procedure playbooks that demonstrate performance is being delivered consistently. Works collaboratively with various client teams, the CBRE FIL Account Team, and any other central CBRE management teams. Ensures contract specific reports are produced and issued in a timely manner. Manages the effective implementation of Health, Safety, Security & Environmental policies and procedures to minimise the risk exposure to the Client. Reviews and manages contract documents to ensure consistency and adherence with client master contract and CBRE's corporate standards. Contributes to account commercial performance through identification of service efficiencies while protecting service levels and KPI performance. Develops and controls an annual facility budget, including direct and indirect contract service expenses, preventative maintenance costs, and project/capital items. Ensures superior delivery of all contract deliverables, including measurable value-add, innovation, continuous improvement and 'dark green' customer satisfaction feedback. Manages various third-party vendors who provide the IFM services; this includes participating in the development of RFP's, assisting in contract negotiations, and SOW, SLA, KPI development. Ensures all statutory compliance requirements are met. Demonstrates tangible leadership and relationship management skills both across primary client stakeholders and CBRE Account team. Ensures compliance in accordance with CBRE and Fidelity International standards. Essential Skills 10+ years operational experience with emphasis on integrated FM services Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative across maintenance/engineering. Ability to engage and communicate across all levels within an organisation. Ability to lead Change Management programmes. Ability to manage multi-million Pound/Dollar budgets. Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service Ability to comprehend, analyse, interpret and present complex business documents. Ability to respond effectively to highly sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Sector expertise with strong experience successfully managing integrated facilities management. Experience in understanding, developing and exceeding client relationships. Ability to effectively respond to complex problems, inquiries or complaints from clients, line management and supply chain and provide innovative solutions. Ability to grow, develop and manage high performing teams. Analytically minded with strong financial and numerical skills Proficient in common application software - Microsoft Office Suite Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Feb 04, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management to serve commercial real estate needs of its clients worldwide. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. We believe enduring success can only be built on a foundation of responsible business practices, and that everyone gains an advantage by adopting the values of RISE (Respect, Integrity, Service and Excellence). The UK IFM Operations Lead is responsible for the delivery of all aspects of the facilities management scope of services across the client's UK portfolio of offices to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers. They are responsible for ensuring that all sites conform to our client's Mechanical and Electrical (M&E) engineering infrastructure and FM standards/guidelines in terms of design, operational performance, and overall resilience. Lead the day-to-day delivery incorporating driving statutory compliance and governance, the management and development of staff, the continual development of our customer operational responsibility. Key Responsibilities: Integrating the overall service delivery model - leveraging both technical engineering (hard services) and facilities management (soft services) to provide a holistic and unified property services solution. Acts as single point of contact and develops positive relationships with the client for all IFM services issues. Manages on site facilities management operation teams in terms of staffing, training, development, and performance. Responds to problems and concerns; implements policy, rules and regulations. Manages contractual relationships and works with the Client's Representative to assure excellent service delivery to Client's location; reviews and monitors performance in line with agreed KPI or SLA Supports account management team to monitor and modify the services deliverables in accordance with the change of Client's business needs. Implements the standards for inspection and audit protocols for the improvement and/or maintenance of operational delivery. Reviews and establishes procedure playbooks that demonstrate performance is being delivered consistently. Works collaboratively with various client teams, the CBRE FIL Account Team, and any other central CBRE management teams. Ensures contract specific reports are produced and issued in a timely manner. Manages the effective implementation of Health, Safety, Security & Environmental policies and procedures to minimise the risk exposure to the Client. Reviews and manages contract documents to ensure consistency and adherence with client master contract and CBRE's corporate standards. Contributes to account commercial performance through identification of service efficiencies while protecting service levels and KPI performance. Develops and controls an annual facility budget, including direct and indirect contract service expenses, preventative maintenance costs, and project/capital items. Ensures superior delivery of all contract deliverables, including measurable value-add, innovation, continuous improvement and 'dark green' customer satisfaction feedback. Manages various third-party vendors who provide the IFM services; this includes participating in the development of RFP's, assisting in contract negotiations, and SOW, SLA, KPI development. Ensures all statutory compliance requirements are met. Demonstrates tangible leadership and relationship management skills both across primary client stakeholders and CBRE Account team. Ensures compliance in accordance with CBRE and Fidelity International standards. Essential Skills 10+ years operational experience with emphasis on integrated FM services Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative across maintenance/engineering. Ability to engage and communicate across all levels within an organisation. Ability to lead Change Management programmes. Ability to manage multi-million Pound/Dollar budgets. Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service Ability to comprehend, analyse, interpret and present complex business documents. Ability to respond effectively to highly sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Sector expertise with strong experience successfully managing integrated facilities management. Experience in understanding, developing and exceeding client relationships. Ability to effectively respond to complex problems, inquiries or complaints from clients, line management and supply chain and provide innovative solutions. Ability to grow, develop and manage high performing teams. Analytically minded with strong financial and numerical skills Proficient in common application software - Microsoft Office Suite Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE Central Functions
Head of People - Northern Europe
CBRE Central Functions
Head of People - Northern Europe The Head of People is the People Partner to the President of the Northern Europe business, working with them and their leadership teams to deliver comprehensive support whilst creating and leading projects and strategic transformation initiatives that produces maximum value and output from employees so that the business delivers what is required of them to achieve its overall targets and business plans. The Head of People will be the coach, challenger, partner and trusted advisor to the President and Leadership Team. The incumbent will be an innovative thinker, focused on creating and delivering a People strategy that adds measurable value in key areas such as talent and development, learning and development, employee engagement, employer brand and People practices and policies, all of which focus on delivering exceptional customer outcomes. In addition, the incumbent will lead the People stream in important areas including M&A integrations, new wins and transitions, restructure programmes, cultural and organisational development programmes. Effective delivery in the Head of People role requires the incumbent to interface with local/regional leaders and the local/central People Function. The Head of People will work with the leadership team to embed a culture based on CBRE's RISE values which underpins high-performance, fairness, teamwork, growth and people development to achieve our vision and targets. The incumbent is a leader who understands the demands of driving a talent led business and therefore brings industry leading thinking across all areas of the People discipline to advance the People agenda and ultimately positions CBRE as a market-leading employer which provides a unique 'edge' when we are bidding for and retaining customers. To be successful the Head of People will be a visible and vocal leader, not afraid to be innovative or disruptive to achieve the best outcomes. At all times the Head of People will act with the highest amounts of integrity and professional standards. What You'll Do Analytics/Ai Use data and fact-based analysis to anticipate talent needs and provide insights to the business for competitive decision making Change Management Act as a change expert, making sure that employee engagement and communication is at the core of change programmes and supporting leaders in delivering change through people. Drive leaders to continuously challenge their structures so that they are constantly aligned to current business needs; support leaders in developing their structures to this end. Take the lead in managing works councils, trade unions or similar stakeholders/parties representing employee interests in the workplace. Culture Create and deliver initiatives that preserve and develop the organisational and regional culture Constantly review and assess the culture of the organisation through active, vocal engagement with leaders and managers and take any steps necessary to maintain CBRE's culture and RISE values Employee Engagement and Experience Lead the implementation and delivery of CBRE's employee engagement survey process and own the associated action plans following the survey Internal Stakeholders Contribute to the leadership team and act as a commercially astute business partner, coaching and challenging stakeholders where necessary so that their teams produce the outcomes required to deliver the business plan. Work with the President and leaders to deliver a compelling employee value proposition that differentiates us in the marketplace and supports/reinforces CBRE as an employer of choice. Build and maintain regular, high-quality contact with key internal stakeholders. Leadership Understand what is required in each area of the business and develop people plans that focus on the delivery of those outcomes. Provide leadership on People policies and processes, policy development (in line with country practices) and strategic implementation in support of achieving business plans and growth. Provide insight and practices from outside of CBRE to stretch internal thinking/practices and advise internal users on current and future market capabilities. Be visible and accessible to stakeholders and employees. As part of the People Leadership Team contribute to the broader leadership of People in AMS Ensure that the business is always compliant with internal policy requirements and external legal requirements and take all steps necessary to make sure this always remains the case. People Support Deliver People support that effectively meets the day-to-day requirements of the business. Provide tailored support in areas such as recruitment, employee relations and performance management whilst making sure that line managers are owning the delivery of all outcomes related to people management. Work closely with People Shared Services and Centres of Excellence to ensure business needs are met and a seamless, collaborative service is delivered to internal stakeholders by the whole People function. People Team Attract, recruit and retain members of the People Team and provide mentoring and career development. Motivate and lead the People Team and create a high-performance, delivery-based culture. Deliver active and regular communication to ensure business requirements are understood. Actively foster a culture of 'one team' across the network. Success in this role will be measured through defined targets as follows: Delivery of business revenue, profit targets, cashflow and other financial objectives as a key member of the leadership team Alignment across the region to the Local Operating Model Effective succession planning that develops and retains talent, measured through low attrition and high employee engagement scores Talent development and retention targets Achievement of the GWS Local NE business plan and People Team Roadmaps Why CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at (url removed). Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Feb 04, 2026
Full time
Head of People - Northern Europe The Head of People is the People Partner to the President of the Northern Europe business, working with them and their leadership teams to deliver comprehensive support whilst creating and leading projects and strategic transformation initiatives that produces maximum value and output from employees so that the business delivers what is required of them to achieve its overall targets and business plans. The Head of People will be the coach, challenger, partner and trusted advisor to the President and Leadership Team. The incumbent will be an innovative thinker, focused on creating and delivering a People strategy that adds measurable value in key areas such as talent and development, learning and development, employee engagement, employer brand and People practices and policies, all of which focus on delivering exceptional customer outcomes. In addition, the incumbent will lead the People stream in important areas including M&A integrations, new wins and transitions, restructure programmes, cultural and organisational development programmes. Effective delivery in the Head of People role requires the incumbent to interface with local/regional leaders and the local/central People Function. The Head of People will work with the leadership team to embed a culture based on CBRE's RISE values which underpins high-performance, fairness, teamwork, growth and people development to achieve our vision and targets. The incumbent is a leader who understands the demands of driving a talent led business and therefore brings industry leading thinking across all areas of the People discipline to advance the People agenda and ultimately positions CBRE as a market-leading employer which provides a unique 'edge' when we are bidding for and retaining customers. To be successful the Head of People will be a visible and vocal leader, not afraid to be innovative or disruptive to achieve the best outcomes. At all times the Head of People will act with the highest amounts of integrity and professional standards. What You'll Do Analytics/Ai Use data and fact-based analysis to anticipate talent needs and provide insights to the business for competitive decision making Change Management Act as a change expert, making sure that employee engagement and communication is at the core of change programmes and supporting leaders in delivering change through people. Drive leaders to continuously challenge their structures so that they are constantly aligned to current business needs; support leaders in developing their structures to this end. Take the lead in managing works councils, trade unions or similar stakeholders/parties representing employee interests in the workplace. Culture Create and deliver initiatives that preserve and develop the organisational and regional culture Constantly review and assess the culture of the organisation through active, vocal engagement with leaders and managers and take any steps necessary to maintain CBRE's culture and RISE values Employee Engagement and Experience Lead the implementation and delivery of CBRE's employee engagement survey process and own the associated action plans following the survey Internal Stakeholders Contribute to the leadership team and act as a commercially astute business partner, coaching and challenging stakeholders where necessary so that their teams produce the outcomes required to deliver the business plan. Work with the President and leaders to deliver a compelling employee value proposition that differentiates us in the marketplace and supports/reinforces CBRE as an employer of choice. Build and maintain regular, high-quality contact with key internal stakeholders. Leadership Understand what is required in each area of the business and develop people plans that focus on the delivery of those outcomes. Provide leadership on People policies and processes, policy development (in line with country practices) and strategic implementation in support of achieving business plans and growth. Provide insight and practices from outside of CBRE to stretch internal thinking/practices and advise internal users on current and future market capabilities. Be visible and accessible to stakeholders and employees. As part of the People Leadership Team contribute to the broader leadership of People in AMS Ensure that the business is always compliant with internal policy requirements and external legal requirements and take all steps necessary to make sure this always remains the case. People Support Deliver People support that effectively meets the day-to-day requirements of the business. Provide tailored support in areas such as recruitment, employee relations and performance management whilst making sure that line managers are owning the delivery of all outcomes related to people management. Work closely with People Shared Services and Centres of Excellence to ensure business needs are met and a seamless, collaborative service is delivered to internal stakeholders by the whole People function. People Team Attract, recruit and retain members of the People Team and provide mentoring and career development. Motivate and lead the People Team and create a high-performance, delivery-based culture. Deliver active and regular communication to ensure business requirements are understood. Actively foster a culture of 'one team' across the network. Success in this role will be measured through defined targets as follows: Delivery of business revenue, profit targets, cashflow and other financial objectives as a key member of the leadership team Alignment across the region to the Local Operating Model Effective succession planning that develops and retains talent, measured through low attrition and high employee engagement scores Talent development and retention targets Achievement of the GWS Local NE business plan and People Team Roadmaps Why CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at (url removed). Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
CHM-1
Head of Digital, Data and Technology
CHM-1
Our client is seeking a Head of Digital, Data and Technology to lead and shape their digital infrastructure, data governance and analytics capability. Head of Digital, Data and Technology Location: Head Office, Regents Park, London NW1 - Hybrid + Some travel required Salary: C. £90,000 Purpose of the role Our client is an international conservation charity, driven by science, working to restore wildlife in the UK and around the world. Their vision is a world where wildlife thrives and every role, every person in every corner of this organisation has one thing in common, they are all conservationists, and passionate about restoring wildlife. In this role, you will guide and empower this organisation on its digital, data and technology journey, building confidence and capability across the organisation in how tools, data and insight are used to drive real impact. You will play a key role in designing and delivering user-focused technologies, improving operational efficiency, and strengthening how this charity tells their conservation stories through data and digital innovation. By delivering user-focused technologies, improving operational efficiency, and strengthening conservation storytelling, this role will evolve and future-proof the organisation's digital ecosystem while supporting its mission to protect and restore nature in the UK and around the world. This post is a blended role for office and home working; some travel to the organisation's Zoo sites will be required. Key Responsibilities: Digital leadership and transformation Define and deliver a transformative digital, data, and technology vision aligned with this organisation's strategic goals, embedding innovation to drive measurable impact on conservation outcomes and supporter engagement. Provide strategic oversight of IT operations, ensuring services align with organisational objectives, enable innovation, and support long-term growth. Lead the organisation's digital transformation journey, championing system integration and adoption of digital solutions to foster a culture of digital literacy across the organisation. Design and implement change management strategies, readiness assessments, and adoption plans to ensure smooth delivery of digital initiatives and high-quality user experience. Engage and influence senior stakeholders across the organisation to secure buy-in and alignment on digital priorities. Systems and infrastructure Identify, develop, and implement accessible, user-focused technologies and environmentally sustainable solutions that enhance organisational efficiency, impact, and engagement. Ensure IT infrastructure is robust, scalable, and reliable to meet future organisational needs while adhering to sustainability commitments. Increase organisational resilience by proactively managing risks associated with digital projects, including cyber security threats, data breaches, and system downtime. Develop, maintain and connect databases, platforms and tools to enable effective and improved ways of working across internal systems. Data, Analytics and Cyber Security Establish and maintain strong data governance frameworks that ensure data integrity, compliance, and security, positioning data as a strategic organisational asset. Drive integration across key datasets and applications holding conservation, science, and supporter content using analytics tools such as PowerBI and middleware. Lead insights-driven decision-making by leveraging analytics to optimise user experience, operational efficiency, and storytelling impact for all stakeholders. Oversee cyber security strategy, including policy, risk management, incident response, and reporting to the executive team, ensuring organisational resilience. People Leadership Lead, develop, and inspire high-performing digital and system users and IT teams, fostering a culture of collaboration, innovation, and continuous learning. Build capability across the organisation to enhance digital literacy and adoption of new technologies. About You Extensive experience in IT, digital, data, or technology leadership roles, demonstrating increasing responsibility over time. Proven track record of developing and delivering organisational digital and ICT strategies. Broad experience across multiple IT and digital disciplines. Experience managing budgets with a focus on cost-effectiveness and value for money. Demonstrated success in leading and developing large, high-performing teams. Outstanding leadership and strategic thinking capabilities, with the ability to set vision and direction. Deep understanding of data ecosystems, including platforms, governance, and insight generation. Strong grasp of technical data concepts, including databases, data science, business intelligence, analytics, and cloud technologies. Thorough knowledge of data governance principles, data ethics, relevant regulatory frameworks (e.g., GDPR), and cyber security best practice. Highly skilled at influencing and building relationships at senior organisational levels. Strong commitment to creating a culture that lives this charity's values and commitment to safeguarding, equality and diversity (collaborative, inspiring, inclusive, innovative, impactful and ethical). About the Employer Our client is an international conservation charity. Through their unrivalled animal experts in their two zoos (London and near Dunstable), the work of their pioneering scientists, their dedicated conservationists, their purpose is to inspire, inform and empower people to stop wild animals going extinct. Their vision is a world where wildlife thrives and they are working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, this charty is committed to bringing wildlife back from the brink of extinction. What does this employer offer? This organisatoin is proud of their approach to employee benefits. Their benefits include: Their vision and purpose - you'll work alongside colleagues who are passionate about science-led conservation, knowing that you will help this organisation to inspire, inform and empower people to stop wildlife going extinct Pension scheme - they offer a generous pension scheme with up to 12% contributory pension Flexible working - talk to us about your flexible working requirements and they will do everything we can to make sure you work in a way that suits you Holidays - 25 days annual leave allowance, plus UK bank holidays Wellbeing - access to a blended programme of wellbeing initiatives, including confidential access to their 24/7 Employee Assistance Programme Life assurance - eligible employees will be enrolled in this employer's life assurance scheme from their first day Complimentary tickets - annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops Cycle2Work - the employer's cycle to work scheme enables you to lease a bicycle Season ticket loan - they offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work Family friendly policies - they offer enhanced maternity, paternity, and adoption packages This employer strongly encourages applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. They are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. This employer has active equality networks for their staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by their strategic EDI Steering Group. This role is subject to standard pre-employment checks, including the candidate's right to work in the UK. Closing Date: 8th February 2026 Interested? Click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). No agencies please.
Feb 04, 2026
Full time
Our client is seeking a Head of Digital, Data and Technology to lead and shape their digital infrastructure, data governance and analytics capability. Head of Digital, Data and Technology Location: Head Office, Regents Park, London NW1 - Hybrid + Some travel required Salary: C. £90,000 Purpose of the role Our client is an international conservation charity, driven by science, working to restore wildlife in the UK and around the world. Their vision is a world where wildlife thrives and every role, every person in every corner of this organisation has one thing in common, they are all conservationists, and passionate about restoring wildlife. In this role, you will guide and empower this organisation on its digital, data and technology journey, building confidence and capability across the organisation in how tools, data and insight are used to drive real impact. You will play a key role in designing and delivering user-focused technologies, improving operational efficiency, and strengthening how this charity tells their conservation stories through data and digital innovation. By delivering user-focused technologies, improving operational efficiency, and strengthening conservation storytelling, this role will evolve and future-proof the organisation's digital ecosystem while supporting its mission to protect and restore nature in the UK and around the world. This post is a blended role for office and home working; some travel to the organisation's Zoo sites will be required. Key Responsibilities: Digital leadership and transformation Define and deliver a transformative digital, data, and technology vision aligned with this organisation's strategic goals, embedding innovation to drive measurable impact on conservation outcomes and supporter engagement. Provide strategic oversight of IT operations, ensuring services align with organisational objectives, enable innovation, and support long-term growth. Lead the organisation's digital transformation journey, championing system integration and adoption of digital solutions to foster a culture of digital literacy across the organisation. Design and implement change management strategies, readiness assessments, and adoption plans to ensure smooth delivery of digital initiatives and high-quality user experience. Engage and influence senior stakeholders across the organisation to secure buy-in and alignment on digital priorities. Systems and infrastructure Identify, develop, and implement accessible, user-focused technologies and environmentally sustainable solutions that enhance organisational efficiency, impact, and engagement. Ensure IT infrastructure is robust, scalable, and reliable to meet future organisational needs while adhering to sustainability commitments. Increase organisational resilience by proactively managing risks associated with digital projects, including cyber security threats, data breaches, and system downtime. Develop, maintain and connect databases, platforms and tools to enable effective and improved ways of working across internal systems. Data, Analytics and Cyber Security Establish and maintain strong data governance frameworks that ensure data integrity, compliance, and security, positioning data as a strategic organisational asset. Drive integration across key datasets and applications holding conservation, science, and supporter content using analytics tools such as PowerBI and middleware. Lead insights-driven decision-making by leveraging analytics to optimise user experience, operational efficiency, and storytelling impact for all stakeholders. Oversee cyber security strategy, including policy, risk management, incident response, and reporting to the executive team, ensuring organisational resilience. People Leadership Lead, develop, and inspire high-performing digital and system users and IT teams, fostering a culture of collaboration, innovation, and continuous learning. Build capability across the organisation to enhance digital literacy and adoption of new technologies. About You Extensive experience in IT, digital, data, or technology leadership roles, demonstrating increasing responsibility over time. Proven track record of developing and delivering organisational digital and ICT strategies. Broad experience across multiple IT and digital disciplines. Experience managing budgets with a focus on cost-effectiveness and value for money. Demonstrated success in leading and developing large, high-performing teams. Outstanding leadership and strategic thinking capabilities, with the ability to set vision and direction. Deep understanding of data ecosystems, including platforms, governance, and insight generation. Strong grasp of technical data concepts, including databases, data science, business intelligence, analytics, and cloud technologies. Thorough knowledge of data governance principles, data ethics, relevant regulatory frameworks (e.g., GDPR), and cyber security best practice. Highly skilled at influencing and building relationships at senior organisational levels. Strong commitment to creating a culture that lives this charity's values and commitment to safeguarding, equality and diversity (collaborative, inspiring, inclusive, innovative, impactful and ethical). About the Employer Our client is an international conservation charity. Through their unrivalled animal experts in their two zoos (London and near Dunstable), the work of their pioneering scientists, their dedicated conservationists, their purpose is to inspire, inform and empower people to stop wild animals going extinct. Their vision is a world where wildlife thrives and they are working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, this charty is committed to bringing wildlife back from the brink of extinction. What does this employer offer? This organisatoin is proud of their approach to employee benefits. Their benefits include: Their vision and purpose - you'll work alongside colleagues who are passionate about science-led conservation, knowing that you will help this organisation to inspire, inform and empower people to stop wildlife going extinct Pension scheme - they offer a generous pension scheme with up to 12% contributory pension Flexible working - talk to us about your flexible working requirements and they will do everything we can to make sure you work in a way that suits you Holidays - 25 days annual leave allowance, plus UK bank holidays Wellbeing - access to a blended programme of wellbeing initiatives, including confidential access to their 24/7 Employee Assistance Programme Life assurance - eligible employees will be enrolled in this employer's life assurance scheme from their first day Complimentary tickets - annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops Cycle2Work - the employer's cycle to work scheme enables you to lease a bicycle Season ticket loan - they offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work Family friendly policies - they offer enhanced maternity, paternity, and adoption packages This employer strongly encourages applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. They are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. This employer has active equality networks for their staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by their strategic EDI Steering Group. This role is subject to standard pre-employment checks, including the candidate's right to work in the UK. Closing Date: 8th February 2026 Interested? Click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). No agencies please.
Natural Resources Wales
Telemetry Specialist
Natural Resources Wales
The role We are seeking a Telemetry Specialist to support the management, development, and operation of Natural Resources Wales' national telemetry service. This role provides expert technical guidance on telemetry systems and field based monitoring equipment, helping the organisation maintain reliable, high quality water quantity data and adopt new technologies effectively. As part of a team of specialist staff, you will contribute to the configuration, performance, and resilience of the telemetry infrastructure that underpins NRW's flood warning, forecasting, and wider water management activities. The role sits within the Hydrometry & Telemetry Team and reports to the Hydrometry & Telemetry Team Leader in National Flood Risk Services. The team delivers a 24/7 operational telemetry service across Wales, ensuring that critical data streams remain robust during routine operations and incident response. We lead on policy, strategy, procedures, and technical guidance for telemetry, and act as custodians for NRW's hydrometric data, ensuring it is accurate, consistent, and accessible for operational and strategic decision making. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Alison Hanson at Interviews will take place on 5 or 6 March 2026 via Microsoft Teams Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. What you will do: Ensure the telemetry system is maintained, managed and optimised to collect, archive and provide timely data to NRW staff, external partners and business systems. Lead on the delivery of complex user displays, alarms, interfaces and outputs. Provide technical advice to the business in matters related to telemetry and acting as principal provider for complex field communication technologies and instrumentation, and its risks and benefits, driving consistency of approach across Wales. Coordinate introduction of new techniques, technologies and best practice to operational systems and working practices, supporting convergence of integrated, efficient and effective solutions supporting sustainable environmental outcomes Ensure appropriate procedures, standards, guidance and training are in place to support the maintenance and management of the telemetry system and for the use and application of telemetry connected devices. Lead on telemetry system vendor liaison and the identification, assessment and procurement of telemetry connected equipment and instrumentation ensuring compliance with appropriate standards. Develop staff, systems and infrastructure to deliver and enhance NRW's telemetry services whilst also influencing key stakeholders, working collaboratively and building partnerships to improve services for the people of Wales. Act as a coach and mentor members of the National Hydrometry and Telemetry Team and provide technical advice and guidance to staff for management and operation of the telemetry system and associated technologies. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. A recognised qualification, degree or equivalent knowledge. Proven track record in the use, configuration, and optimisation of wide-area telemetry and Supervisory Control and Data Acquisition (SCADA) systems, ideally deployed within cloud-based environments using IP communications and networks. Previous experience of Inductive Automation's "Ignition" platform would be highly beneficial. Strong working knowledge of relevant programming and data tools, such as Python, SQL, and Power BI, with the ability to manipulate, analyse, and visualise telemetry data effectively. Ability to build and maintain productive relationships with internal stakeholders to influence outcomes and foster cooperation. Understanding of telemetry instrumentation, measurement systems, and associated standards, including installation, calibration, and fault diagnosis. Experience in managing or contributing to capital investment projects, particularly those involving ICT infrastructure, with knowledge of project planning, budgeting, and delivery. Welsh Language level requirements , TTJ Essential: Level A1 - Entry level Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. Unless otherwise stated in the 'Role' section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills.
Feb 04, 2026
Full time
The role We are seeking a Telemetry Specialist to support the management, development, and operation of Natural Resources Wales' national telemetry service. This role provides expert technical guidance on telemetry systems and field based monitoring equipment, helping the organisation maintain reliable, high quality water quantity data and adopt new technologies effectively. As part of a team of specialist staff, you will contribute to the configuration, performance, and resilience of the telemetry infrastructure that underpins NRW's flood warning, forecasting, and wider water management activities. The role sits within the Hydrometry & Telemetry Team and reports to the Hydrometry & Telemetry Team Leader in National Flood Risk Services. The team delivers a 24/7 operational telemetry service across Wales, ensuring that critical data streams remain robust during routine operations and incident response. We lead on policy, strategy, procedures, and technical guidance for telemetry, and act as custodians for NRW's hydrometric data, ensuring it is accurate, consistent, and accessible for operational and strategic decision making. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Alison Hanson at Interviews will take place on 5 or 6 March 2026 via Microsoft Teams Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. What you will do: Ensure the telemetry system is maintained, managed and optimised to collect, archive and provide timely data to NRW staff, external partners and business systems. Lead on the delivery of complex user displays, alarms, interfaces and outputs. Provide technical advice to the business in matters related to telemetry and acting as principal provider for complex field communication technologies and instrumentation, and its risks and benefits, driving consistency of approach across Wales. Coordinate introduction of new techniques, technologies and best practice to operational systems and working practices, supporting convergence of integrated, efficient and effective solutions supporting sustainable environmental outcomes Ensure appropriate procedures, standards, guidance and training are in place to support the maintenance and management of the telemetry system and for the use and application of telemetry connected devices. Lead on telemetry system vendor liaison and the identification, assessment and procurement of telemetry connected equipment and instrumentation ensuring compliance with appropriate standards. Develop staff, systems and infrastructure to deliver and enhance NRW's telemetry services whilst also influencing key stakeholders, working collaboratively and building partnerships to improve services for the people of Wales. Act as a coach and mentor members of the National Hydrometry and Telemetry Team and provide technical advice and guidance to staff for management and operation of the telemetry system and associated technologies. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. A recognised qualification, degree or equivalent knowledge. Proven track record in the use, configuration, and optimisation of wide-area telemetry and Supervisory Control and Data Acquisition (SCADA) systems, ideally deployed within cloud-based environments using IP communications and networks. Previous experience of Inductive Automation's "Ignition" platform would be highly beneficial. Strong working knowledge of relevant programming and data tools, such as Python, SQL, and Power BI, with the ability to manipulate, analyse, and visualise telemetry data effectively. Ability to build and maintain productive relationships with internal stakeholders to influence outcomes and foster cooperation. Understanding of telemetry instrumentation, measurement systems, and associated standards, including installation, calibration, and fault diagnosis. Experience in managing or contributing to capital investment projects, particularly those involving ICT infrastructure, with knowledge of project planning, budgeting, and delivery. Welsh Language level requirements , TTJ Essential: Level A1 - Entry level Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. Unless otherwise stated in the 'Role' section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills.

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