We are looking for an experienced charity finance professional who can play this key role in our UK finance team. MRG is a complex organisation with four offices, many projects and funders, and staff around the world. Working with three UK finance colleagues, and those in our offices in Hungary and Uganda, the Finance Officer will process and record all our financial transactions (expenditure, sales and grant income) and assist in statutory reporting and year end audit preparation. Here is a more detailed list of the tasks in finance control, reporting, payroll and bank liaison: Assist in preparing budgets Assist in regular cashflow forecasting and planning. Post transactions to Sage / Enterpryze Monitor MRG s suppliers and other creditors and arranging payments Process documentation for MRG s sales, donor and other income, including coding transactions. Bank cheques and cash received Raise invoices for MRG sales debtors, and for reimbursement of MRG staff costs by outside agencies Raise overseas payments to MRG s partners and overseas consultants, following the finance procedures Order foreign cash and travellers cheques from MRG s bank and forex services for staff cash advances, Arrange to get cash advances to staff, and for receipt of refunds of unspent cash advance balances. Reconcile major supplier accounts including air travel and travel insurance suppliers Reconcile bank statements to cashbooks, Sales and Purchase Ledger control accounts and the suspense account. Produce Budget versus Actual reports for the core departments, and identification of major variances, in consultation with budget holders. Reconcile payroll control accounts each month Process annual cost of living and increment increases to staff salary approved by the Finance and Operations Committee and the Leadership Team, and provide information on increases to staff Process payroll documentation for joiners and leavers and manage pension scheme joiners Compile and submit quarterly VAT returns and reconcile the VAT control accounts Liaise with the bank over relevant issues, including queries on transactions and updates of bank signatories The person We are looking for someone with: a minimum of four years finance experience, including two years experience of either management accounts report preparation, or preparation of statutory financial or equivalent experience of accounts analysis and reporting experience of using accounts software (e.g. SAGE, QuickBooks, Sun, Enterpryze, etc) experience of preparing statutory financial accounts experience of charity finances involving many projects co-funded by several donors experience of preparing annual accounts for audit under SORP accounting standards experience of other accounting functions including purchase ledger and sales ledger a high level of numeracy and attention to detail advanced level of competence in Excel the ability to prioritise work, meet deadlines and combine responding to urgent requests with longer terms tasks and activities the ability to stay calm under pressure and to assess and absorb information quickly good communication skills, including good written and spoken English the ability to maintain confidentiality, including following guidance on digital security and data protection the ability and willingness to be self-servicing within the organisation If this sounds like you, please apply through the link below.
Mar 31, 2026
Full time
We are looking for an experienced charity finance professional who can play this key role in our UK finance team. MRG is a complex organisation with four offices, many projects and funders, and staff around the world. Working with three UK finance colleagues, and those in our offices in Hungary and Uganda, the Finance Officer will process and record all our financial transactions (expenditure, sales and grant income) and assist in statutory reporting and year end audit preparation. Here is a more detailed list of the tasks in finance control, reporting, payroll and bank liaison: Assist in preparing budgets Assist in regular cashflow forecasting and planning. Post transactions to Sage / Enterpryze Monitor MRG s suppliers and other creditors and arranging payments Process documentation for MRG s sales, donor and other income, including coding transactions. Bank cheques and cash received Raise invoices for MRG sales debtors, and for reimbursement of MRG staff costs by outside agencies Raise overseas payments to MRG s partners and overseas consultants, following the finance procedures Order foreign cash and travellers cheques from MRG s bank and forex services for staff cash advances, Arrange to get cash advances to staff, and for receipt of refunds of unspent cash advance balances. Reconcile major supplier accounts including air travel and travel insurance suppliers Reconcile bank statements to cashbooks, Sales and Purchase Ledger control accounts and the suspense account. Produce Budget versus Actual reports for the core departments, and identification of major variances, in consultation with budget holders. Reconcile payroll control accounts each month Process annual cost of living and increment increases to staff salary approved by the Finance and Operations Committee and the Leadership Team, and provide information on increases to staff Process payroll documentation for joiners and leavers and manage pension scheme joiners Compile and submit quarterly VAT returns and reconcile the VAT control accounts Liaise with the bank over relevant issues, including queries on transactions and updates of bank signatories The person We are looking for someone with: a minimum of four years finance experience, including two years experience of either management accounts report preparation, or preparation of statutory financial or equivalent experience of accounts analysis and reporting experience of using accounts software (e.g. SAGE, QuickBooks, Sun, Enterpryze, etc) experience of preparing statutory financial accounts experience of charity finances involving many projects co-funded by several donors experience of preparing annual accounts for audit under SORP accounting standards experience of other accounting functions including purchase ledger and sales ledger a high level of numeracy and attention to detail advanced level of competence in Excel the ability to prioritise work, meet deadlines and combine responding to urgent requests with longer terms tasks and activities the ability to stay calm under pressure and to assess and absorb information quickly good communication skills, including good written and spoken English the ability to maintain confidentiality, including following guidance on digital security and data protection the ability and willingness to be self-servicing within the organisation If this sounds like you, please apply through the link below.
Lead and Direct Income Generation and Future Fundraising for Swindon Food Collective The role has key responsibility for all income generation activities at Swindon Food Collective. This includes high-profile networking with local businesses, corporations and the public sector, processing grant applications, growing and managing key corporate partnerships and significantly increasing fundraising activities. This is a senior role and the role-holder will be a member of the Senior Leadership Team. The work involves undertaking frequent travel to local corporations, businesses, and wider public sector stakeholders. Role Purpose To design, deliver and secure a multi-stream recurring income generation strategy, manage charity-wide philanthropy, and strengthen long-term financial resilience. Key responsibilities Strategy and planning • Develop and deliver a -month income generation plan aligned to SFC priorities and the Trustee Strategy & Fundraising Committee. • Build a balanced income mix (corporate, philanthropy, trusts, community and digital where appropriate), with clear targets and resource assumptions. • Produce compelling cases for support and pitch materials tailored to different audiences. Corporate partnerships and sponsorship • Identify, cultivate and secure corporate partnerships and sponsorships (including 'charity of the year' and payroll giving where feasible). • Design partnership packages (benefits, brand alignment, staff engagement, volunteering) and manage delivery and stewardship. • Work closely with the Brand Ambassador & Events Manager to convert event leads into partnership conversations. Philanthropy, major donors and relationship fundraising • Build and steward relationships with high-value supporters, ensuring excellent donor care and personalised stewardship. • Manage a prospect pipeline (research, cultivation plans, asks, stewardship and renewals). • Coordinate CEO and trustee involvement in high-value relationships where appropriate. Trusts, foundations and grant fundraising • Own the trusts and foundations pipeline, from identifying funders to writing compelling bids and submitting applications. • Coordinate impact evidence and data collection across SFC to strengthen applications and reporting. • Complete and undertake all funding and grant applications (corporate and public sector) in a timely fashion and ahead of relevant deadlines. Report funding progress to stakeholders. • Ensure timely and high-quality funder reporting and relationship management. Performance management, systems and compliance • Manage income forecasting, budgeting and ROI tracking; set and monitor KPIs and provide clear reporting to CEO/Board. • Maintain accurate records in the CRM (or agreed system), ensuring GDPR compliance and strong data quality. • Ensure fundraising activity aligns with relevant fundraising standards and ethical practice. Leadership and organisational contribution • Senior Leadership Team member: contribute to organisational planning, budgeting and risk management. • Work collaboratively across operations and volunteering functions to ensure fundraising promises align with delivery capability and safeguarding requirements. • Coach and support colleagues and volunteers who contribute to income generation activity. • Other tasks as relevant / determined by the CEO.
Mar 31, 2026
Full time
Lead and Direct Income Generation and Future Fundraising for Swindon Food Collective The role has key responsibility for all income generation activities at Swindon Food Collective. This includes high-profile networking with local businesses, corporations and the public sector, processing grant applications, growing and managing key corporate partnerships and significantly increasing fundraising activities. This is a senior role and the role-holder will be a member of the Senior Leadership Team. The work involves undertaking frequent travel to local corporations, businesses, and wider public sector stakeholders. Role Purpose To design, deliver and secure a multi-stream recurring income generation strategy, manage charity-wide philanthropy, and strengthen long-term financial resilience. Key responsibilities Strategy and planning • Develop and deliver a -month income generation plan aligned to SFC priorities and the Trustee Strategy & Fundraising Committee. • Build a balanced income mix (corporate, philanthropy, trusts, community and digital where appropriate), with clear targets and resource assumptions. • Produce compelling cases for support and pitch materials tailored to different audiences. Corporate partnerships and sponsorship • Identify, cultivate and secure corporate partnerships and sponsorships (including 'charity of the year' and payroll giving where feasible). • Design partnership packages (benefits, brand alignment, staff engagement, volunteering) and manage delivery and stewardship. • Work closely with the Brand Ambassador & Events Manager to convert event leads into partnership conversations. Philanthropy, major donors and relationship fundraising • Build and steward relationships with high-value supporters, ensuring excellent donor care and personalised stewardship. • Manage a prospect pipeline (research, cultivation plans, asks, stewardship and renewals). • Coordinate CEO and trustee involvement in high-value relationships where appropriate. Trusts, foundations and grant fundraising • Own the trusts and foundations pipeline, from identifying funders to writing compelling bids and submitting applications. • Coordinate impact evidence and data collection across SFC to strengthen applications and reporting. • Complete and undertake all funding and grant applications (corporate and public sector) in a timely fashion and ahead of relevant deadlines. Report funding progress to stakeholders. • Ensure timely and high-quality funder reporting and relationship management. Performance management, systems and compliance • Manage income forecasting, budgeting and ROI tracking; set and monitor KPIs and provide clear reporting to CEO/Board. • Maintain accurate records in the CRM (or agreed system), ensuring GDPR compliance and strong data quality. • Ensure fundraising activity aligns with relevant fundraising standards and ethical practice. Leadership and organisational contribution • Senior Leadership Team member: contribute to organisational planning, budgeting and risk management. • Work collaboratively across operations and volunteering functions to ensure fundraising promises align with delivery capability and safeguarding requirements. • Coach and support colleagues and volunteers who contribute to income generation activity. • Other tasks as relevant / determined by the CEO.
Electromechanical Field Service Engineer - Recycling Equipment (Electrical Bias) Fully remote field based role - candidates can live anywhere South of Greater Manchester £21 per hour + OTE (£42,588+ overtime) A growing engineering business within the recycling and waste sector is looking to appoint a Field Service Engineer with an electrical bias to support service, breakdown and maintenance operations across the UK. This is a role offering strong earning potential, long-term progression and the opportunity to step into a more senior, leadership-focused position. The Role This is a field-based position supporting a wide range of recycling and waste equipment, with a mix of hands-on engineering and responsibility. Key responsibilities include: • Attending breakdowns, fault finding and carrying out repairs on-site • Electrical, mechanical and hydraulic fault diagnosis • Installation, commissioning and servicing of equipment • Supporting and mentoring other engineers in the field • Providing technical support to customers and internal teams • Assisting with identifying repeat issues and improving service delivery • Working closely with service leadership to support performance and growth Equipment You'll Work On • Balers • Compactors • Conveyors • Shredders • Hydraulic systems About You • Strong electrical engineering background and Electrical qualifications essential • Experience working on recycling, waste, plant, or similar heavy engineering equipment • Confident fault finding across electrical, mechanical and hydraulic systems • Previous field service experience is essential • Able to work independently and manage your own workload • Full UK driving licence What's on Offer • £21 per hour (£42,588+ overtime) • 42.5 hours per week basic hours • Field-based autonomy with support from a strong engineering team • Opportunity to step into a more senior/lead position over time • Stable, growing business with long-term opportunities If you are a Field Service Engineer looking to progress into a more senior role within the recycling sector, this is a strong opportunity to take the next step. Please send your CV ASAP
Mar 31, 2026
Full time
Electromechanical Field Service Engineer - Recycling Equipment (Electrical Bias) Fully remote field based role - candidates can live anywhere South of Greater Manchester £21 per hour + OTE (£42,588+ overtime) A growing engineering business within the recycling and waste sector is looking to appoint a Field Service Engineer with an electrical bias to support service, breakdown and maintenance operations across the UK. This is a role offering strong earning potential, long-term progression and the opportunity to step into a more senior, leadership-focused position. The Role This is a field-based position supporting a wide range of recycling and waste equipment, with a mix of hands-on engineering and responsibility. Key responsibilities include: • Attending breakdowns, fault finding and carrying out repairs on-site • Electrical, mechanical and hydraulic fault diagnosis • Installation, commissioning and servicing of equipment • Supporting and mentoring other engineers in the field • Providing technical support to customers and internal teams • Assisting with identifying repeat issues and improving service delivery • Working closely with service leadership to support performance and growth Equipment You'll Work On • Balers • Compactors • Conveyors • Shredders • Hydraulic systems About You • Strong electrical engineering background and Electrical qualifications essential • Experience working on recycling, waste, plant, or similar heavy engineering equipment • Confident fault finding across electrical, mechanical and hydraulic systems • Previous field service experience is essential • Able to work independently and manage your own workload • Full UK driving licence What's on Offer • £21 per hour (£42,588+ overtime) • 42.5 hours per week basic hours • Field-based autonomy with support from a strong engineering team • Opportunity to step into a more senior/lead position over time • Stable, growing business with long-term opportunities If you are a Field Service Engineer looking to progress into a more senior role within the recycling sector, this is a strong opportunity to take the next step. Please send your CV ASAP
Assistant Operations Manager Location: Chapeltown S35 Job Type: Full-time Basic Salary: £28,000 per year On Target Earnings: £40,000 per year We are seeking an experienced property professional with a strong background in Estate Agency, Lettings, or Property Management to join our team as an Assistant Operations Manager. This role offers a fantastic opportunity for someone with mid or senior-level experience who is ready to inspire a team, build lasting client relationships, and drive business growth in a dynamic and fast-paced environment. Day-to-day of the role: Work closely with the Operations Manager to drive team performance, develop new opportunities, and maintain strong relationships with clients and industry partners. Lead, mentor, and motivate the sales team to ensure targets and service standards are consistently achieved. Support the implementation of strategies to improve operational efficiency and team performance. Identify and develop new business opportunities to drive continued growth. Represent the business at client meetings, presentations, and industry events, promoting the company professionally. Deliver against sales targets across property sales and associated services. Take responsibility for office leadership and operational management in the absence of the Operations Manager. Contribute to senior leadership discussions, recognising industry trends and identifying opportunities to expand existing accounts. Address operational or client challenges swiftly and professionally. Required Skills & Qualifications: Experience within Estate Agency, Lettings, Property Sales, or Property Management. Proven leadership or management experience. Strong track record of driving sales performance and business growth. Excellent relationship-building and client management skills. Confident communicator with strong presentation and negotiation abilities. Highly organised with strong attention to detail. Ability to work in a fast-paced, target-driven environment. Benefits: Competitive salary with the potential to earn up to £40,000 per year through performance. Central role in shaping team performance and growing key client relationships. Opportunity to make a significant impact within a growing and innovative business. Application Process: We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence. Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006). Evidence of your right to work in the UK, such as a Passport or Birth Certificate. Proof of Address and National Insurance. To apply for the Assistant Operations Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Mar 31, 2026
Full time
Assistant Operations Manager Location: Chapeltown S35 Job Type: Full-time Basic Salary: £28,000 per year On Target Earnings: £40,000 per year We are seeking an experienced property professional with a strong background in Estate Agency, Lettings, or Property Management to join our team as an Assistant Operations Manager. This role offers a fantastic opportunity for someone with mid or senior-level experience who is ready to inspire a team, build lasting client relationships, and drive business growth in a dynamic and fast-paced environment. Day-to-day of the role: Work closely with the Operations Manager to drive team performance, develop new opportunities, and maintain strong relationships with clients and industry partners. Lead, mentor, and motivate the sales team to ensure targets and service standards are consistently achieved. Support the implementation of strategies to improve operational efficiency and team performance. Identify and develop new business opportunities to drive continued growth. Represent the business at client meetings, presentations, and industry events, promoting the company professionally. Deliver against sales targets across property sales and associated services. Take responsibility for office leadership and operational management in the absence of the Operations Manager. Contribute to senior leadership discussions, recognising industry trends and identifying opportunities to expand existing accounts. Address operational or client challenges swiftly and professionally. Required Skills & Qualifications: Experience within Estate Agency, Lettings, Property Sales, or Property Management. Proven leadership or management experience. Strong track record of driving sales performance and business growth. Excellent relationship-building and client management skills. Confident communicator with strong presentation and negotiation abilities. Highly organised with strong attention to detail. Ability to work in a fast-paced, target-driven environment. Benefits: Competitive salary with the potential to earn up to £40,000 per year through performance. Central role in shaping team performance and growing key client relationships. Opportunity to make a significant impact within a growing and innovative business. Application Process: We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence. Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006). Evidence of your right to work in the UK, such as a Passport or Birth Certificate. Proof of Address and National Insurance. To apply for the Assistant Operations Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Financial Planner - AI-Enabled, Client-Centric Advisory Firm (Hybrid/Remote) A new era of financial planning-powered by AI, designed for client excellence. This is not a traditional wealth management role. This is a firm that uses AI as a strategic advantage-allowing you to spend the majority of your time where you add the most value: client interaction, relationship-building, and new client acquisition. By integrating AI across the business, the firm delivers 2-4 high-quality warm leads each week, while automated back-office processes, AI-assisted research, and AI-powered paraplanning dramatically reduce admin time. The result? Planners get to operate at their best-spending more time advising and less time managing workflow. The business operates on a transparent fixed-fee model, serves both wealth accumulators and retirees, and is built on values, integrity, and putting clients first. You're treated like a partner-not a cog in a corporate machine. The culture is flat, collaborative, and fast-moving, with a genuine commitment to supporting both adviser success and exceptional client outcomes. Salary: Up to £60,000 base OTE: £100,000 to £200,00 earn over 40% of your fees. Long-term upside: Equity or growth share options available for high-impact contributors What Makes This Role Different AI-Enabled Operations AI handles large parts of the back office: initial research, suitability report drafting, document preparation, and workflow management. You focus on planning, relationships, and growth-not admin. Freedom With Responsibility Work remotely and flexibly, in the way that best serves your clients. Your ideas matter-new initiatives are actioned quickly, without bureaucratic delay. Career Ownership & Long-Term Upside Shape your own proposition-whether that's business-exit planning, NHS advice, or specialist niches. Earn equity/growth shares based on your contribution to the firm's success. Responsibilities Deliver high-quality, holistic financial advice to both wealth builders and retirees. Build and nurture long-term client relationships grounded in transparency and trust. Convert the consistent stream of AI-generated leads into loyal, long-term clients. Use AI tools and streamlined tech systems to improve efficiency and client experience. Bring new ideas to drive firmwide growth-through partnerships, content, or specialist planning. Demonstrate and live out the firm's values in all client and team interactions. Requirements Level 4 Diploma in Financial Planning (minimum). Experience advising clients across the full advice spectrum. Strong interpersonal skills with a genuine passion for speaking to people. Comfortable in a flexible, remote-first environment. Benefits Flexible/Remote Working: Operate from anywhere that suits you. Unlimited Holiday: As long as responsibilities are met. Guaranteed Lead Flow: 2-4 quality leads per week, consistently. Growth Budget: Funding for events, marketing, and specialist initiatives. Client Bank to Inherit: Immediate portfolio as the current planner is at capacity. Flat Structure: Work closely with senior leadership and influence firm direction. Equity/Growth Shares: For those who contribute significantly to growth and culture.
Mar 31, 2026
Full time
Financial Planner - AI-Enabled, Client-Centric Advisory Firm (Hybrid/Remote) A new era of financial planning-powered by AI, designed for client excellence. This is not a traditional wealth management role. This is a firm that uses AI as a strategic advantage-allowing you to spend the majority of your time where you add the most value: client interaction, relationship-building, and new client acquisition. By integrating AI across the business, the firm delivers 2-4 high-quality warm leads each week, while automated back-office processes, AI-assisted research, and AI-powered paraplanning dramatically reduce admin time. The result? Planners get to operate at their best-spending more time advising and less time managing workflow. The business operates on a transparent fixed-fee model, serves both wealth accumulators and retirees, and is built on values, integrity, and putting clients first. You're treated like a partner-not a cog in a corporate machine. The culture is flat, collaborative, and fast-moving, with a genuine commitment to supporting both adviser success and exceptional client outcomes. Salary: Up to £60,000 base OTE: £100,000 to £200,00 earn over 40% of your fees. Long-term upside: Equity or growth share options available for high-impact contributors What Makes This Role Different AI-Enabled Operations AI handles large parts of the back office: initial research, suitability report drafting, document preparation, and workflow management. You focus on planning, relationships, and growth-not admin. Freedom With Responsibility Work remotely and flexibly, in the way that best serves your clients. Your ideas matter-new initiatives are actioned quickly, without bureaucratic delay. Career Ownership & Long-Term Upside Shape your own proposition-whether that's business-exit planning, NHS advice, or specialist niches. Earn equity/growth shares based on your contribution to the firm's success. Responsibilities Deliver high-quality, holistic financial advice to both wealth builders and retirees. Build and nurture long-term client relationships grounded in transparency and trust. Convert the consistent stream of AI-generated leads into loyal, long-term clients. Use AI tools and streamlined tech systems to improve efficiency and client experience. Bring new ideas to drive firmwide growth-through partnerships, content, or specialist planning. Demonstrate and live out the firm's values in all client and team interactions. Requirements Level 4 Diploma in Financial Planning (minimum). Experience advising clients across the full advice spectrum. Strong interpersonal skills with a genuine passion for speaking to people. Comfortable in a flexible, remote-first environment. Benefits Flexible/Remote Working: Operate from anywhere that suits you. Unlimited Holiday: As long as responsibilities are met. Guaranteed Lead Flow: 2-4 quality leads per week, consistently. Growth Budget: Funding for events, marketing, and specialist initiatives. Client Bank to Inherit: Immediate portfolio as the current planner is at capacity. Flat Structure: Work closely with senior leadership and influence firm direction. Equity/Growth Shares: For those who contribute significantly to growth and culture.
Douglas Scott Legal Recruitment
Manchester, Lancashire
Operations Manager An experienced Operations Manager is wanted for an excellent opportunity with a Legal 500 law firm based in Manchester. Salary is negotiable depending on experience. My client is a national, leading UK law firm known for delivering high-quality legal services within the personal injury arena. Due to continued growth and expansion, they are seeking an experienced and driven Operations Manager to lead and develop their high-performing serious injury teams. This is a pivotal leadership role responsible for delivering exceptional client outcomes, driving operational excellence, and ensuring the highest standards of legal service across complex and high-value injury claims. Key Responsibilities: Lead, inspire and manage Serious Injury Team Leaders and their teams to achieve performance, quality, and service objectives Oversee the operational delivery of claims, ensuring cases are handled efficiently, compliantly, and with empathy Drive continuous improvement initiatives to enhance productivity, client satisfaction, and commercial outcomes Monitor KPIs, financial performance, and case progression to ensure targets are met and exceeded Collaborate with senior leadership to shape strategy and implement business plans within the serious injury function Ensure regulatory compliance and adherence to internal policies and procedures Develop talent through coaching, mentoring, and succession planning Act as a key stakeholder in cross-functional projects and change initiatives Experience in the use and interpretation of MI and data and able to present to executive level as and when required. Manage budgets and P & L The successful candidate will have proven experience leading large-scale operations, ideally within a professional services environment, with responsibility for workforce planning, recruitment, and driving productivity and performance at scale. You will be both strategic and pragmatic, able to translate business objectives into clear operational plans while maintaining attention to detail. You will be confident making timely decisions, taking accountability for outcomes, and leading through change with pace, energy, and resilience. Benefits: Company pension scheme Option to buy extra holidays Flexible working hours/remote working Performance related bonus scheme Private healthcare Life Assurance Employee Assistance Programme including counselling, legal and consumer advice service This is an exciting opportunity to work within a nationally recognised firm that is widely respected for its expertise in serious injury litigation. If this position is of interest you can apply online for immediate consideration or call for more information.
Mar 31, 2026
Full time
Operations Manager An experienced Operations Manager is wanted for an excellent opportunity with a Legal 500 law firm based in Manchester. Salary is negotiable depending on experience. My client is a national, leading UK law firm known for delivering high-quality legal services within the personal injury arena. Due to continued growth and expansion, they are seeking an experienced and driven Operations Manager to lead and develop their high-performing serious injury teams. This is a pivotal leadership role responsible for delivering exceptional client outcomes, driving operational excellence, and ensuring the highest standards of legal service across complex and high-value injury claims. Key Responsibilities: Lead, inspire and manage Serious Injury Team Leaders and their teams to achieve performance, quality, and service objectives Oversee the operational delivery of claims, ensuring cases are handled efficiently, compliantly, and with empathy Drive continuous improvement initiatives to enhance productivity, client satisfaction, and commercial outcomes Monitor KPIs, financial performance, and case progression to ensure targets are met and exceeded Collaborate with senior leadership to shape strategy and implement business plans within the serious injury function Ensure regulatory compliance and adherence to internal policies and procedures Develop talent through coaching, mentoring, and succession planning Act as a key stakeholder in cross-functional projects and change initiatives Experience in the use and interpretation of MI and data and able to present to executive level as and when required. Manage budgets and P & L The successful candidate will have proven experience leading large-scale operations, ideally within a professional services environment, with responsibility for workforce planning, recruitment, and driving productivity and performance at scale. You will be both strategic and pragmatic, able to translate business objectives into clear operational plans while maintaining attention to detail. You will be confident making timely decisions, taking accountability for outcomes, and leading through change with pace, energy, and resilience. Benefits: Company pension scheme Option to buy extra holidays Flexible working hours/remote working Performance related bonus scheme Private healthcare Life Assurance Employee Assistance Programme including counselling, legal and consumer advice service This is an exciting opportunity to work within a nationally recognised firm that is widely respected for its expertise in serious injury litigation. If this position is of interest you can apply online for immediate consideration or call for more information.
Finance Business Partner (Trading Performance) Manchester Onsite 60,000 - 70,000 + Bonus + Wide range of benefits/discounts Retail This is for an e-commerce retailer headquartered in Manchester, with a strong direct-to-consumer model and an expanding digital presence across the UK and international markets. Operating in a fast-paced, data-driven retail environment, the business combines commercial agility with strong brand positioning and continues to invest heavily in digital capability, customer acquisition and operational efficiency. With consistent revenue growth and ambitious expansion plans, the finance team plays a critical role in supporting trading performance, margin optimisation and long-term strategic planning. The Role Act as a true business partner to Ecommerce, Trading and Commercial leadership teams, providing insight, challenge and financial guidance Lead budgeting, forecasting and reforecast cycles aligned to digital growth and trading performance targets Deliver P&L reporting and detailed variance analysis across online channels Provide commercial analysis on pricing, promotions, customer acquisition spend and margin performance Build and evaluate business cases for new initiatives, marketing investment and digital optimisation projects Support scenario modelling and strategic planning to drive revenue growth and cost efficiency Improve reporting processes, financial controls and forecasting accuracy across ecommerce operations About You Fully qualified accountant (ACA, ACCA, CIMA or equivalent) Proven experience in a Finance Business Partner or Commercial Finance role Background within retail, ecommerce or consumer-facing environments Strong commercial acumen with the ability to influence senior non-finance stakeholders Advanced Excel and strong financial modelling capability Confident communicator able to translate complex financial data into clear business insight Experience working in fast-paced, high-growth environments What's on Offer 60,000 - 70,000 basic salary Annual performance bonus Employee benefits and discounts Pension scheme Clear progression opportunities within a growing e-commerce retailer Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35592
Mar 30, 2026
Full time
Finance Business Partner (Trading Performance) Manchester Onsite 60,000 - 70,000 + Bonus + Wide range of benefits/discounts Retail This is for an e-commerce retailer headquartered in Manchester, with a strong direct-to-consumer model and an expanding digital presence across the UK and international markets. Operating in a fast-paced, data-driven retail environment, the business combines commercial agility with strong brand positioning and continues to invest heavily in digital capability, customer acquisition and operational efficiency. With consistent revenue growth and ambitious expansion plans, the finance team plays a critical role in supporting trading performance, margin optimisation and long-term strategic planning. The Role Act as a true business partner to Ecommerce, Trading and Commercial leadership teams, providing insight, challenge and financial guidance Lead budgeting, forecasting and reforecast cycles aligned to digital growth and trading performance targets Deliver P&L reporting and detailed variance analysis across online channels Provide commercial analysis on pricing, promotions, customer acquisition spend and margin performance Build and evaluate business cases for new initiatives, marketing investment and digital optimisation projects Support scenario modelling and strategic planning to drive revenue growth and cost efficiency Improve reporting processes, financial controls and forecasting accuracy across ecommerce operations About You Fully qualified accountant (ACA, ACCA, CIMA or equivalent) Proven experience in a Finance Business Partner or Commercial Finance role Background within retail, ecommerce or consumer-facing environments Strong commercial acumen with the ability to influence senior non-finance stakeholders Advanced Excel and strong financial modelling capability Confident communicator able to translate complex financial data into clear business insight Experience working in fast-paced, high-growth environments What's on Offer 60,000 - 70,000 basic salary Annual performance bonus Employee benefits and discounts Pension scheme Clear progression opportunities within a growing e-commerce retailer Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35592
Do you enjoy leading teams and driving operational excellence? Are you confident in making decisions that keep things running smoothly? Want to play a key role in one of the UK's most exciting infrastructure projects? Here at GXO, we're looking for a Shift Lead to join our team in Bridgwater, covering nights , supporting the Hinkley Point C (HPC) Nuclear Build, the first in a new generation of UK power stations delivering low-carbon electricity to millions of homes. You'll oversee warehouse operations, ensuring items are received, prepared, and dispatched safely and compliantly to site, while leading and motivating your team to deliver outstanding results. This is a full-time permanent position. You'll be working Sunday to Friday, 8.5 hour shifts between the hours of 09:30pm to 6am . However, some flexibility is required, this is logistics after all! Pay, benefits and more: We're looking to offer a salary of £20.20 per hour , and 23 days annual leave plus bank holidays What you'll do on a typical day: Lead and coordinate a team of operatives across the Warehouse Ensure accurate receipt, preparation, and dispatch of items for the HPC build Monitor quality checks and compliance standards for safe storage and transport Manage workflow and priorities to meet operational targets and deadlines Act as the first point of contact for your team, providing guidance and resolving issues quickly What you need to succeed at GXO: Previous experience in a supervisory or team leader role within a warehouse or logistics environment Strong leadership skills with the ability to motivate and develop a team Excellent organisational and problem-solving abilities A keen eye for detail and commitment to health, safety, and compliance standards Flexibility and adaptability to support different operational areas and changing priorities We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Mar 30, 2026
Full time
Do you enjoy leading teams and driving operational excellence? Are you confident in making decisions that keep things running smoothly? Want to play a key role in one of the UK's most exciting infrastructure projects? Here at GXO, we're looking for a Shift Lead to join our team in Bridgwater, covering nights , supporting the Hinkley Point C (HPC) Nuclear Build, the first in a new generation of UK power stations delivering low-carbon electricity to millions of homes. You'll oversee warehouse operations, ensuring items are received, prepared, and dispatched safely and compliantly to site, while leading and motivating your team to deliver outstanding results. This is a full-time permanent position. You'll be working Sunday to Friday, 8.5 hour shifts between the hours of 09:30pm to 6am . However, some flexibility is required, this is logistics after all! Pay, benefits and more: We're looking to offer a salary of £20.20 per hour , and 23 days annual leave plus bank holidays What you'll do on a typical day: Lead and coordinate a team of operatives across the Warehouse Ensure accurate receipt, preparation, and dispatch of items for the HPC build Monitor quality checks and compliance standards for safe storage and transport Manage workflow and priorities to meet operational targets and deadlines Act as the first point of contact for your team, providing guidance and resolving issues quickly What you need to succeed at GXO: Previous experience in a supervisory or team leader role within a warehouse or logistics environment Strong leadership skills with the ability to motivate and develop a team Excellent organisational and problem-solving abilities A keen eye for detail and commitment to health, safety, and compliance standards Flexibility and adaptability to support different operational areas and changing priorities We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
At Kroo Bank, we're building a better bank from the ground up. One that puts customers first, treats money responsibly, and uses technology to make everyday banking simpler, fairer and more transparent. We're a fully regulated UK bank, backed by long term investors, with a growing customer base and big ambitions. We move fast, think carefully, and hold ourselves to high standards, whether that's how we build products, manage risk, or look after our people. How you will contribute and key responsibilities: As a Senior Product Manager, you will drive the end to end product lifecycle for initiatives that strengthen Kroo's financial crime controls, operational effectiveness, and automation capabilities. You will translate complex risk and operational requirements into customer and colleague focused solutions that are safe, compliant, scalable and measurable. You will work closely with Product, Technology, Data, Operations, Financial Crime, Risk and Compliance teams to deliver improvements that reduce risk, lower operational burden, and enhance decision making across the bank. Other responsibilities include: Set the vision for your squad, turn that into strategy, and make a positive impact on our customers' lives. Collaborate with your squad to design and deliver safe, reliable and efficient financial crime and operational workflows across customer facing and internal channels. Take ownership for the success of your products, managing the entire lifecycle from discovery, planning, build, go to market where relevant, and ongoing optimisation post launch. Define and own your backlog, making trade offs to deliver customer and business value on time and within agreed constraints, with clear attention to risk and operational impact. Be an exponent of continuous discovery across financial crime, operations, and automation, validating ideas that improve controls, efficiency, auditability and customer outcomes through insight and experimentation. Transform complex requirements and evolving regulation into well defined product specifications, user stories and acceptance criteria that enable high quality delivery. Partner with Financial Crime stakeholders to improve prevention and detection capabilities across areas such as AML, CTF, sanctions, fraud and transaction monitoring, aligned to the bank's risk appetite. Work with Operations teams to map processes, identify pain points, remove unnecessary manual steps, and deliver measurable improvements to service, productivity and quality. Drive automation initiatives that reduce manual work and errors, including workflow tooling, case management improvements, rules optimisation, straight through processing, and intelligent decisioning. Make data informed decisions and take hard calls when data is scarce, using insight, experimentation, sound judgement and clear documentation of rationale and outcomes. Collaborate with key stakeholders across the bank including Product and Technology, Design, Operations, Financial Crime, Risk, Compliance, Legal, Finance and the leadership team to ensure alignment and successful delivery. Define and track goals and measures of success, including control effectiveness, operational performance, customer outcomes, resilience and cost to serve, using dashboards and regular reporting. Other duties as assigned to meet business needs. Skills Proven ability to lead end to end product delivery across financial crime, operations or automation. Strong understanding of financial crime, risk and compliance requirements, including AML, CTF, sanctions, fraud or transaction monitoring. Ability to translate complex business, operational and regulatory requirements into clear product solutions. Strong stakeholder management skills, with experience working across Product, Technology, Data, Operations, Risk and Compliance. Confident using data, insight and experimentation to prioritise work and measure outcomes. Experience improving operational workflows, reducing manual effort and delivering automation at scale. Excellent written and verbal communication skills. Strong organisational skills, with the ability to manage competing priorities in a fast moving environment. Qualifications Significant experience in Product Management, ideally within banking, fintech or another regulated environment. Degree level qualification or equivalent practical experience. What we offer: At our cutting edge fintech company, we know that attracting and retaining the best talent means offering top notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer sponsored volunteer programme: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top up. Top notch equipment: We provide top of the line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your set up if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Farringdon (Central London). Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast paced, high growth start up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. Hybrid Working: At Kroo Bank, we have a hybrid policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. We do have a requirement to come into the office maybe once a month. Our London office is a great resource when used effectively, so employees who can occasionally come to the office are a good fit for how we work right now. Keep in mind that this job involves working from Monday to Friday, with a mix of remote and office work, so you will not need to be on site all the time. Diversity and Inclusion: We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies: At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Mar 30, 2026
Full time
At Kroo Bank, we're building a better bank from the ground up. One that puts customers first, treats money responsibly, and uses technology to make everyday banking simpler, fairer and more transparent. We're a fully regulated UK bank, backed by long term investors, with a growing customer base and big ambitions. We move fast, think carefully, and hold ourselves to high standards, whether that's how we build products, manage risk, or look after our people. How you will contribute and key responsibilities: As a Senior Product Manager, you will drive the end to end product lifecycle for initiatives that strengthen Kroo's financial crime controls, operational effectiveness, and automation capabilities. You will translate complex risk and operational requirements into customer and colleague focused solutions that are safe, compliant, scalable and measurable. You will work closely with Product, Technology, Data, Operations, Financial Crime, Risk and Compliance teams to deliver improvements that reduce risk, lower operational burden, and enhance decision making across the bank. Other responsibilities include: Set the vision for your squad, turn that into strategy, and make a positive impact on our customers' lives. Collaborate with your squad to design and deliver safe, reliable and efficient financial crime and operational workflows across customer facing and internal channels. Take ownership for the success of your products, managing the entire lifecycle from discovery, planning, build, go to market where relevant, and ongoing optimisation post launch. Define and own your backlog, making trade offs to deliver customer and business value on time and within agreed constraints, with clear attention to risk and operational impact. Be an exponent of continuous discovery across financial crime, operations, and automation, validating ideas that improve controls, efficiency, auditability and customer outcomes through insight and experimentation. Transform complex requirements and evolving regulation into well defined product specifications, user stories and acceptance criteria that enable high quality delivery. Partner with Financial Crime stakeholders to improve prevention and detection capabilities across areas such as AML, CTF, sanctions, fraud and transaction monitoring, aligned to the bank's risk appetite. Work with Operations teams to map processes, identify pain points, remove unnecessary manual steps, and deliver measurable improvements to service, productivity and quality. Drive automation initiatives that reduce manual work and errors, including workflow tooling, case management improvements, rules optimisation, straight through processing, and intelligent decisioning. Make data informed decisions and take hard calls when data is scarce, using insight, experimentation, sound judgement and clear documentation of rationale and outcomes. Collaborate with key stakeholders across the bank including Product and Technology, Design, Operations, Financial Crime, Risk, Compliance, Legal, Finance and the leadership team to ensure alignment and successful delivery. Define and track goals and measures of success, including control effectiveness, operational performance, customer outcomes, resilience and cost to serve, using dashboards and regular reporting. Other duties as assigned to meet business needs. Skills Proven ability to lead end to end product delivery across financial crime, operations or automation. Strong understanding of financial crime, risk and compliance requirements, including AML, CTF, sanctions, fraud or transaction monitoring. Ability to translate complex business, operational and regulatory requirements into clear product solutions. Strong stakeholder management skills, with experience working across Product, Technology, Data, Operations, Risk and Compliance. Confident using data, insight and experimentation to prioritise work and measure outcomes. Experience improving operational workflows, reducing manual effort and delivering automation at scale. Excellent written and verbal communication skills. Strong organisational skills, with the ability to manage competing priorities in a fast moving environment. Qualifications Significant experience in Product Management, ideally within banking, fintech or another regulated environment. Degree level qualification or equivalent practical experience. What we offer: At our cutting edge fintech company, we know that attracting and retaining the best talent means offering top notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer: Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed. Employer sponsored volunteer programme: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer sponsored volunteer time. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner. Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top up. Top notch equipment: We provide top of the line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your set up if required. Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Farringdon (Central London). Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme. Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same. Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families. Room for growth: As a fast paced, high growth start up, we're dedicated to providing our employees with room to grow and excel. You get full healthcare for you and your nuclear family via Vitality. Hybrid Working: At Kroo Bank, we have a hybrid policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. We do have a requirement to come into the office maybe once a month. Our London office is a great resource when used effectively, so employees who can occasionally come to the office are a good fit for how we work right now. Keep in mind that this job involves working from Monday to Friday, with a mix of remote and office work, so you will not need to be on site all the time. Diversity and Inclusion: We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process. To all Recruitment Agencies: At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes. To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Senior HR Advisor page is loaded Senior HR Advisorlocations: UK - Duxfordtime type: Full timeposted on: Posted 25 Days Agojob requisition id: R019528With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advance composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and additive manufactured parts. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&T centers around the globe. Become a part of the "strength within."Hexcel is currently seeking a Senior HR Advisor for our Duxford, UK location. The selected individual will be responsible for but not limited to the following obligations: Provide professional advice to management and staff on HR-related issues, including conflict resolution, employee development, and compliance with employment laws. Oversee disciplinary and grievance cases at all levels, providing guidance to managers during investigations and hearings. May participate in dismissal hearings when nominated by the HR Manager. Oversee and implement HR programs, ensuring compliance with policies and regulations. This includes recruitment, onboarding, performance management, and employee relations. Facilitate effective communication among staff members and address workplace issues to foster a positive work environment. Support HR operations for Asia Pacific sites, including Japan, China, India and Malaysia, Deliver high-quality and robust employee relations advice across multiple departments, leading on HR best practices, designing and implementing practical solutions to address business challenges. Collaborate closely with managers to support effective workforce planning and facilitate key discussions to achieve appropriate outcomes. Provide first-class advisory services to managers and directors, using coaching techniques to empower leaders in supporting their teams. Assist in the development and issuance of HR policies to ensure alignment with best practices identifying opportunities for HR interventions that enhance business performance. Conduct debriefs for managers and employees on HR policies, procedures, and best practices. Provide statistical data and HR analysis to management as required. Offer support to the HR Manager and wider HR team as needed. Qualifications: A Degree in Human Resources and/or CIPD qualified. Preferably, CIPD Chartered status or equivalent qualification. Significant experience of human resources and employee relations in a commercial environment. Knowledgeable to be able to advise managers on best practice and to deal confidently with all aspects of employee relations. Ability to manage multiple/conflicting priorities and deliver to deadlines. Excellent interpersonal skills and the ability to quickly gain and maintain credibility and rapport with managers and employees. Able to demonstrate a good level of emotional intelligence and resilience when responding to often complex cases. Able to elicit information to identify specific stakeholder needs and to offer clear advice and guidance on specialist procedures. Able to deal with sensitive information in a confidential manner. Able to apply a comprehensive understanding of systems and procedures. Good level of communication and influencing skills. Strong organisational skills and attention to detail. Experience of facilitating meetings.Candidates must be eligible to work in the country where the position is based. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.
Mar 30, 2026
Full time
Senior HR Advisor page is loaded Senior HR Advisorlocations: UK - Duxfordtime type: Full timeposted on: Posted 25 Days Agojob requisition id: R019528With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advance composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and additive manufactured parts. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&T centers around the globe. Become a part of the "strength within."Hexcel is currently seeking a Senior HR Advisor for our Duxford, UK location. The selected individual will be responsible for but not limited to the following obligations: Provide professional advice to management and staff on HR-related issues, including conflict resolution, employee development, and compliance with employment laws. Oversee disciplinary and grievance cases at all levels, providing guidance to managers during investigations and hearings. May participate in dismissal hearings when nominated by the HR Manager. Oversee and implement HR programs, ensuring compliance with policies and regulations. This includes recruitment, onboarding, performance management, and employee relations. Facilitate effective communication among staff members and address workplace issues to foster a positive work environment. Support HR operations for Asia Pacific sites, including Japan, China, India and Malaysia, Deliver high-quality and robust employee relations advice across multiple departments, leading on HR best practices, designing and implementing practical solutions to address business challenges. Collaborate closely with managers to support effective workforce planning and facilitate key discussions to achieve appropriate outcomes. Provide first-class advisory services to managers and directors, using coaching techniques to empower leaders in supporting their teams. Assist in the development and issuance of HR policies to ensure alignment with best practices identifying opportunities for HR interventions that enhance business performance. Conduct debriefs for managers and employees on HR policies, procedures, and best practices. Provide statistical data and HR analysis to management as required. Offer support to the HR Manager and wider HR team as needed. Qualifications: A Degree in Human Resources and/or CIPD qualified. Preferably, CIPD Chartered status or equivalent qualification. Significant experience of human resources and employee relations in a commercial environment. Knowledgeable to be able to advise managers on best practice and to deal confidently with all aspects of employee relations. Ability to manage multiple/conflicting priorities and deliver to deadlines. Excellent interpersonal skills and the ability to quickly gain and maintain credibility and rapport with managers and employees. Able to demonstrate a good level of emotional intelligence and resilience when responding to often complex cases. Able to elicit information to identify specific stakeholder needs and to offer clear advice and guidance on specialist procedures. Able to deal with sensitive information in a confidential manner. Able to apply a comprehensive understanding of systems and procedures. Good level of communication and influencing skills. Strong organisational skills and attention to detail. Experience of facilitating meetings.Candidates must be eligible to work in the country where the position is based. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.
About Northslope The generational companies of the next century will run on mission specific AI software that compounds their competitive advantage, not commoditized SaaS. We purpose build production AI applications that enable our customers to operate at the speed, scale, and margins of an enterprise software company, in any industry. We're building something fundamentally different: software that's as adaptable as the businesses it serves, created by engineers who understand both code and customers. Role Description As Northslope's first People Operations and Office Manager for our London office, you'll have a dual mandate for our 36 person (and rapidly growing) UK team: manage many aspects of the employee experience in the UK, while simultaneously ensuring our London office operates smoothly as the hub for our growing European presence. This role is intentionally both strategic and tactical. You'll be someone who enjoys deeply understanding a problem and delivering the solution, both individually and as a team, all while maintaining the ability to step back and set your own priorities. On the people side, you'll handle everything from benefits administration and payroll to compliance coordination and new hire onboarding. You'll be the go to person for employees navigating questions about their equity, benefits, or workplace policies. You'll work with UK benefits brokers, payroll providers (likely handling both UK payroll and EOR arrangements), and legal counsel to ensure our team is well supported. On the office side, you'll ensure our London team has the technology, services, and physical environment they need to do their best work. You'll support operational aspects of background checks and compliance work (including sponsor licence administration), identify and implement benefits improvements with UK vendors, and handle the day to day operations that keep a 36 person office running smoothly. You'll be the primary owner of making this an office people want to work in. This role requires someone who thrives on variety, takes complete ownership of problems from start to finish, and operates with minimal oversight. You'll need to learn quickly (including navigating UK specific employment law and benefits), make decisions autonomously, and constantly iterate to improve how we support our people and our office operations. What We Look For 3+ years of Operations experience, ideally at a high growth startup or fast paced company. You've owned meaningful operations projects and have battle scars from scaling through rapid growth. Entrepreneurial ownership mindset. You don't need detailed instructions or constant check ins. You see a problem, you own it end to end, and you drive it to completion. You're comfortable operating with ambiguity and building systems from scratch. Employee first orientation. You genuinely care about creating an excellent employee experience. You don't do things because "that's how it's always been done." You question conventions and build solutions that actually make sense for our team. Exceptional operational execution. You can juggle many concurrent workstreams without dropping balls. You're hyper organized, detail oriented, and maintain high quality even when moving fast. Bias toward iteration. You ship quickly, gather feedback, and improve continuously. Nothing is ever "set it and forget it." You're always looking for ways to make things better. Strong communication and interpersonal skills. You build trust easily with employees at all levels. You can explain complex topics (like equity or benefits) in simple, accessible language. You handle sensitive situations with empathy and discretion. Fast, curious learner. You're comfortable diving into unfamiliar territory and figuring things out quickly. Excited to work in person from our London office in Fitzrovia. We believe in person collaboration makes us stronger, and we're building an office culture people want to be part of. An ambitious self starter. You'll be defining the boundaries of your own role within the wider Global Operations team. Northslope is a flat organization with individual growth paths that are owned by each of our employees. How the role develops is limited only by the scale of your ambition. What We Offer Competitive base salary + equity in the form of stock options - you'll have real ownership in what we're building. Competitive benefits package including comprehensive health insurance. 5 days per week in our brand new London office with flexibility as needed. The opportunity to define your own career path as we grow, whether that's moving into people leadership, becoming the go to expert for a specific geography or candidate profile, or carving out an entirely new role. A small, tight knit team where your work directly impacts our ability to execute on our mission. Occasional travel (less than 10% of your time) for company offsites where you'll connect with the broader team and help build our culture. Northslope is committed to building a strong, diverse team. We believe teams with a diversity of lived experience, background, and perspectives create better outcomes for our customers and are just more enjoyable to be part of. We are committed to creating and living a culture of diversity, equity, and inclusion throughout our work. We do not discriminate on the basis of race, national origin, religion, disability, pregnancy, age, military status, marital status, genetic characteristics or information, gender, gender identity, gender variance, or sexual orientation.
Mar 30, 2026
Full time
About Northslope The generational companies of the next century will run on mission specific AI software that compounds their competitive advantage, not commoditized SaaS. We purpose build production AI applications that enable our customers to operate at the speed, scale, and margins of an enterprise software company, in any industry. We're building something fundamentally different: software that's as adaptable as the businesses it serves, created by engineers who understand both code and customers. Role Description As Northslope's first People Operations and Office Manager for our London office, you'll have a dual mandate for our 36 person (and rapidly growing) UK team: manage many aspects of the employee experience in the UK, while simultaneously ensuring our London office operates smoothly as the hub for our growing European presence. This role is intentionally both strategic and tactical. You'll be someone who enjoys deeply understanding a problem and delivering the solution, both individually and as a team, all while maintaining the ability to step back and set your own priorities. On the people side, you'll handle everything from benefits administration and payroll to compliance coordination and new hire onboarding. You'll be the go to person for employees navigating questions about their equity, benefits, or workplace policies. You'll work with UK benefits brokers, payroll providers (likely handling both UK payroll and EOR arrangements), and legal counsel to ensure our team is well supported. On the office side, you'll ensure our London team has the technology, services, and physical environment they need to do their best work. You'll support operational aspects of background checks and compliance work (including sponsor licence administration), identify and implement benefits improvements with UK vendors, and handle the day to day operations that keep a 36 person office running smoothly. You'll be the primary owner of making this an office people want to work in. This role requires someone who thrives on variety, takes complete ownership of problems from start to finish, and operates with minimal oversight. You'll need to learn quickly (including navigating UK specific employment law and benefits), make decisions autonomously, and constantly iterate to improve how we support our people and our office operations. What We Look For 3+ years of Operations experience, ideally at a high growth startup or fast paced company. You've owned meaningful operations projects and have battle scars from scaling through rapid growth. Entrepreneurial ownership mindset. You don't need detailed instructions or constant check ins. You see a problem, you own it end to end, and you drive it to completion. You're comfortable operating with ambiguity and building systems from scratch. Employee first orientation. You genuinely care about creating an excellent employee experience. You don't do things because "that's how it's always been done." You question conventions and build solutions that actually make sense for our team. Exceptional operational execution. You can juggle many concurrent workstreams without dropping balls. You're hyper organized, detail oriented, and maintain high quality even when moving fast. Bias toward iteration. You ship quickly, gather feedback, and improve continuously. Nothing is ever "set it and forget it." You're always looking for ways to make things better. Strong communication and interpersonal skills. You build trust easily with employees at all levels. You can explain complex topics (like equity or benefits) in simple, accessible language. You handle sensitive situations with empathy and discretion. Fast, curious learner. You're comfortable diving into unfamiliar territory and figuring things out quickly. Excited to work in person from our London office in Fitzrovia. We believe in person collaboration makes us stronger, and we're building an office culture people want to be part of. An ambitious self starter. You'll be defining the boundaries of your own role within the wider Global Operations team. Northslope is a flat organization with individual growth paths that are owned by each of our employees. How the role develops is limited only by the scale of your ambition. What We Offer Competitive base salary + equity in the form of stock options - you'll have real ownership in what we're building. Competitive benefits package including comprehensive health insurance. 5 days per week in our brand new London office with flexibility as needed. The opportunity to define your own career path as we grow, whether that's moving into people leadership, becoming the go to expert for a specific geography or candidate profile, or carving out an entirely new role. A small, tight knit team where your work directly impacts our ability to execute on our mission. Occasional travel (less than 10% of your time) for company offsites where you'll connect with the broader team and help build our culture. Northslope is committed to building a strong, diverse team. We believe teams with a diversity of lived experience, background, and perspectives create better outcomes for our customers and are just more enjoyable to be part of. We are committed to creating and living a culture of diversity, equity, and inclusion throughout our work. We do not discriminate on the basis of race, national origin, religion, disability, pregnancy, age, military status, marital status, genetic characteristics or information, gender, gender identity, gender variance, or sexual orientation.
Operations ManagerAn experienced Operations Manager is wanted for an excellent opportunity with a Legal 500 law firm based in Leeds. Salary is negotiable depending on experience.My client is a national, leading UK law firm known for delivering high-quality legal services within the personal injury arena.Due to continued growth and expansion, they are seeking an experienced and driven Operations Manager to lead and develop their high-performing serious injury teams. This is a pivotal leadership role responsible for delivering exceptional client outcomes, driving operational excellence, and ensuring the highest standards of legal service across complex and high-value injury claims.Key Responsibilities: Lead, inspire and manage Serious Injury Team Leaders and their teams to achieve performance, quality, and service objectives Oversee the operational delivery of claims, ensuring cases are handled efficiently, compliantly, and with empathy Drive continuous improvement initiatives to enhance productivity, client satisfaction, and commercial outcomes Monitor KPIs, financial performance, and case progression to ensure targets are met and exceeded Collaborate with senior leadership to shape strategy and implement business plans within the serious injury function Ensure regulatory compliance and adherence to internal policies and procedures Develop talent through coaching, mentoring, and succession planning Act as a key stakeholder in cross-functional projects and change initiatives Experience in the use and interpretation of MI and data and able to present to executive level as and when required. Manage budgets and P & L The successful candidate will have proven experience leading large-scale operations, ideally within a professional services environment, with responsibility for workforce planning, recruitment, and driving productivity and performance at scale.You will be both strategic and pragmatic, able to translate business objectives into clear operational plans while maintaining attention to detail. You will be confident making timely decisions, taking accountability for outcomes, and leading through change with pace, energy, and resilience.Benefits: Company pension scheme Option to buy extra holidays Flexible working hours/remote working Performance related bonus scheme Private healthcare Life Assurance Employee Assistance Programme including counselling, legal and consumer advice service This is an exciting opportunity to work within a nationally recognised firm that is widely respected for its expertise in serious injury litigation. If this position is of interest you can apply online for immediate consideration or call for more information.
Mar 30, 2026
Full time
Operations ManagerAn experienced Operations Manager is wanted for an excellent opportunity with a Legal 500 law firm based in Leeds. Salary is negotiable depending on experience.My client is a national, leading UK law firm known for delivering high-quality legal services within the personal injury arena.Due to continued growth and expansion, they are seeking an experienced and driven Operations Manager to lead and develop their high-performing serious injury teams. This is a pivotal leadership role responsible for delivering exceptional client outcomes, driving operational excellence, and ensuring the highest standards of legal service across complex and high-value injury claims.Key Responsibilities: Lead, inspire and manage Serious Injury Team Leaders and their teams to achieve performance, quality, and service objectives Oversee the operational delivery of claims, ensuring cases are handled efficiently, compliantly, and with empathy Drive continuous improvement initiatives to enhance productivity, client satisfaction, and commercial outcomes Monitor KPIs, financial performance, and case progression to ensure targets are met and exceeded Collaborate with senior leadership to shape strategy and implement business plans within the serious injury function Ensure regulatory compliance and adherence to internal policies and procedures Develop talent through coaching, mentoring, and succession planning Act as a key stakeholder in cross-functional projects and change initiatives Experience in the use and interpretation of MI and data and able to present to executive level as and when required. Manage budgets and P & L The successful candidate will have proven experience leading large-scale operations, ideally within a professional services environment, with responsibility for workforce planning, recruitment, and driving productivity and performance at scale.You will be both strategic and pragmatic, able to translate business objectives into clear operational plans while maintaining attention to detail. You will be confident making timely decisions, taking accountability for outcomes, and leading through change with pace, energy, and resilience.Benefits: Company pension scheme Option to buy extra holidays Flexible working hours/remote working Performance related bonus scheme Private healthcare Life Assurance Employee Assistance Programme including counselling, legal and consumer advice service This is an exciting opportunity to work within a nationally recognised firm that is widely respected for its expertise in serious injury litigation. If this position is of interest you can apply online for immediate consideration or call for more information.
About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they're hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a high-growth strategic consultancy and performance-driven agency specializing in the automotive and collision repair sectors. They partner with dealership groups, body shop networks, and automotive service businesses to drive measurable revenue growth through structured go-to-market (GTM) strategies, operational optimization, and data-backed growth roadmaps. Key Responsibilities Client Consultation & Strategic Advisory Act as a trusted, consultative partner to multiple automotive and collision repair clients simultaneously. Guide executive teams through strategic growth challenges and business expansion opportunities. Deliver structured advisory sessions focused on revenue optimisation and market positioning. Go-to-Market (GTM) Strategy Development Develop, pitch, and oversee implementation of comprehensive GTM strategies. Design revenue acceleration frameworks tailored to dealership groups and collision repair businesses. Identify new market penetration opportunities and competitive positioning strategies. Growth Roadmapping & Data Analysis Analyse market trends, competitive landscapes, and performance data. Build actionable, data-driven growth roadmaps aligned with client revenue targets. Translate insights into clear execution plans across marketing, operations, and sales functions. Project Management & Delivery Manage end-to-end client engagements, ensuring deliverables are high quality, on time, and within scope. Coordinate with internal marketing, sales, and operations teams to execute strategy. Maintain structured documentation, timelines, and milestone tracking. Performance Tracking & KPI Optimisation Establish key performance indicators (KPIs) aligned with revenue growth goals. Monitor, measure, and report on performance impact. Continuously refine strategies based on data insights and client feedback. Industry Expertise Leadership Serve as the internal subject matter expert for automotive, dealership, and collision repair markets. Stay ahead of industry trends, technology shifts, and competitive movements. Provide thought leadership to strengthen the agency's positioning in the automotive space. Proven experience in a consulting role (management consulting, growth consulting, or strategic agency environment). Direct professional experience within the automotive, dealership, or collision repair industry (mandatory). Demonstrated track record of driving measurable, significant revenue growth. Strong understanding of GTM strategy, business expansion, and operational optimisation. Advanced analytical and data interpretation skills. Excellent client-facing communication and executive presentation abilities. Ability to manage multiple high-impact projects simultaneously. Strong commercial acumen and revenue-focused mindset. Fully Remote: Work from anywhere with international teams Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high-performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement Tailored Compensation: Salaries vary by client and candidate preference - we'll match you with options that fit your goals
Mar 30, 2026
Full time
About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they're hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a high-growth strategic consultancy and performance-driven agency specializing in the automotive and collision repair sectors. They partner with dealership groups, body shop networks, and automotive service businesses to drive measurable revenue growth through structured go-to-market (GTM) strategies, operational optimization, and data-backed growth roadmaps. Key Responsibilities Client Consultation & Strategic Advisory Act as a trusted, consultative partner to multiple automotive and collision repair clients simultaneously. Guide executive teams through strategic growth challenges and business expansion opportunities. Deliver structured advisory sessions focused on revenue optimisation and market positioning. Go-to-Market (GTM) Strategy Development Develop, pitch, and oversee implementation of comprehensive GTM strategies. Design revenue acceleration frameworks tailored to dealership groups and collision repair businesses. Identify new market penetration opportunities and competitive positioning strategies. Growth Roadmapping & Data Analysis Analyse market trends, competitive landscapes, and performance data. Build actionable, data-driven growth roadmaps aligned with client revenue targets. Translate insights into clear execution plans across marketing, operations, and sales functions. Project Management & Delivery Manage end-to-end client engagements, ensuring deliverables are high quality, on time, and within scope. Coordinate with internal marketing, sales, and operations teams to execute strategy. Maintain structured documentation, timelines, and milestone tracking. Performance Tracking & KPI Optimisation Establish key performance indicators (KPIs) aligned with revenue growth goals. Monitor, measure, and report on performance impact. Continuously refine strategies based on data insights and client feedback. Industry Expertise Leadership Serve as the internal subject matter expert for automotive, dealership, and collision repair markets. Stay ahead of industry trends, technology shifts, and competitive movements. Provide thought leadership to strengthen the agency's positioning in the automotive space. Proven experience in a consulting role (management consulting, growth consulting, or strategic agency environment). Direct professional experience within the automotive, dealership, or collision repair industry (mandatory). Demonstrated track record of driving measurable, significant revenue growth. Strong understanding of GTM strategy, business expansion, and operational optimisation. Advanced analytical and data interpretation skills. Excellent client-facing communication and executive presentation abilities. Ability to manage multiple high-impact projects simultaneously. Strong commercial acumen and revenue-focused mindset. Fully Remote: Work from anywhere with international teams Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high-performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement Tailored Compensation: Salaries vary by client and candidate preference - we'll match you with options that fit your goals
Location: London Hybrid working Permanent Are you a hands on, commercially minded benefits leader who thrives in complexity and genuinely loves getting into the detail and shaping the bigger picture? If you want a role where you can build, refine, challenge, and elevate global benefits across multiple regions - this is it. I am representing a client who are looking for a dynamic International Benefits Manager to own and evolve the global benefits offering across a Global scale. This role is ideal for someone who is excited by multi country problem solving, operational excellence, and making benefits a core part of the employee experience. This is not a "sit back and oversee" position. This is for someone who wants to lead from the front, drive meaningful change, and work closely with a global team to deliver high quality outcomes. What You'll Be Doing Lead the global benefits and pensions strategy across all international locations. Continuously review and refine benefits to reflect legislation, market trends, cost, and employee needs. Partner with HR and business leadership to strengthen the overall wellbeing and rewards offering. Ensure all global benefits programs meet regulatory, compliance, and reporting requirements. Maintain strong internal controls, including periodic audits and risk reviews. Support governance committees and prepare materials for senior leadership discussions. Own relationships with brokers, insurers, and benefits providers worldwide. Lead renewal cycles, negotiate terms, and manage service performance. Maintain a structured vendor management approach, including due diligence and risk assessment. Lead and develop an offshore benefits operations team to ensure smooth, accurate delivery. Build and refine end to end benefits processes in partnership with HR, Payroll, and other teams. Lead benefits integration for new locations, growth initiatives, and M&A activity. Create engaging communications that help employees understand and maximise their benefits. Act as the expert advisor for HR business partners, managers, and employees. Adapt messaging for global audiences and diverse cultures. What You Bring 10+ years' international benefits experience, ideally with significant multi country scope. Demonstrated success designing and delivering benefits and pension programs across the Globe. Strong technical knowledge of global benefits legislation and market norms. Deep experience with benefits operations - vendor management, payroll links, HRIS, and process design. Skilled in HR technology and data analytics; experience with automation or AI tools is an advantage. Experience leading offshore or outsourced teams. Bonus: familiarity with HRIS platforms or leading global benefits systems. This role is perfect for someone who is: A doer - action oriented, pragmatic, and willing to get hands on. Comfortable navigating complexity, ambiguity, and changing priorities. Resilient, resourceful, and solutions focused. A strong communicator who can influence at all levels. Detail driven yet able to zoom out and think strategically. Collaborative, but also capable of taking full ownership and running with work independently. Passionate about delivering a great employee experience globally. The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
Mar 30, 2026
Full time
Location: London Hybrid working Permanent Are you a hands on, commercially minded benefits leader who thrives in complexity and genuinely loves getting into the detail and shaping the bigger picture? If you want a role where you can build, refine, challenge, and elevate global benefits across multiple regions - this is it. I am representing a client who are looking for a dynamic International Benefits Manager to own and evolve the global benefits offering across a Global scale. This role is ideal for someone who is excited by multi country problem solving, operational excellence, and making benefits a core part of the employee experience. This is not a "sit back and oversee" position. This is for someone who wants to lead from the front, drive meaningful change, and work closely with a global team to deliver high quality outcomes. What You'll Be Doing Lead the global benefits and pensions strategy across all international locations. Continuously review and refine benefits to reflect legislation, market trends, cost, and employee needs. Partner with HR and business leadership to strengthen the overall wellbeing and rewards offering. Ensure all global benefits programs meet regulatory, compliance, and reporting requirements. Maintain strong internal controls, including periodic audits and risk reviews. Support governance committees and prepare materials for senior leadership discussions. Own relationships with brokers, insurers, and benefits providers worldwide. Lead renewal cycles, negotiate terms, and manage service performance. Maintain a structured vendor management approach, including due diligence and risk assessment. Lead and develop an offshore benefits operations team to ensure smooth, accurate delivery. Build and refine end to end benefits processes in partnership with HR, Payroll, and other teams. Lead benefits integration for new locations, growth initiatives, and M&A activity. Create engaging communications that help employees understand and maximise their benefits. Act as the expert advisor for HR business partners, managers, and employees. Adapt messaging for global audiences and diverse cultures. What You Bring 10+ years' international benefits experience, ideally with significant multi country scope. Demonstrated success designing and delivering benefits and pension programs across the Globe. Strong technical knowledge of global benefits legislation and market norms. Deep experience with benefits operations - vendor management, payroll links, HRIS, and process design. Skilled in HR technology and data analytics; experience with automation or AI tools is an advantage. Experience leading offshore or outsourced teams. Bonus: familiarity with HRIS platforms or leading global benefits systems. This role is perfect for someone who is: A doer - action oriented, pragmatic, and willing to get hands on. Comfortable navigating complexity, ambiguity, and changing priorities. Resilient, resourceful, and solutions focused. A strong communicator who can influence at all levels. Detail driven yet able to zoom out and think strategically. Collaborative, but also capable of taking full ownership and running with work independently. Passionate about delivering a great employee experience globally. The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
TEESSIDE (Ref 756) PERMANENT FULL or PART TIME, 4 DAYS up to £50k fte doe, Hybrid and flexible working As HR Manager, you will play a crucial role in ensuring the performance, engagement, and wellbeing of colleagues, by providing the best support, training, and development opportunities. As a member of the Senior Leadership Team, you will oversee two direct reports across the HR and Administration functions, ensuring high quality service delivery and effective operational support across the organisation. The role is varied and includes - Strategic Leadership: Develop and implement People strategies that align with the business's mission and values. Ensure employee engagement, talent management, wellbeing and leadership development drive actions that improve the culture. Support managers to ensure that all employee relations case work (including complex cases) are managed efficiently, ensuring alignment with best practices and legal standards. Manage people data throughout the employee lifecycle efficiently and in line with Data Protection legislations. Inclusion, Diversity, and Equality: Lead initiatives to create a diverse and inclusive workplace, collaborating with the Inclusion, Diversity & Equality Lead. Ensure diversity and equality are embedded in all HR practices and policies. Monitor and report on diversity metrics, adjusting strategies as necessary. Provide insights and strategic direction on people-related matters. Team Support: Work together with the direct reports to provide day-to-day guidance and practical support to managers. Train managers on delivering effective performance feedback and implementing improvement strategies. Work closely with managers to ensure that their teams can balance delivering high-quality services with maintaining personal wellbeing. HR Initiatives: Ensure the provision of a suitable Employee Assistance Programme, reviewing and evaluating its effectiveness. Conduct regular reviews of market salaries and benefits to ensure competitiveness. Oversee employment terms and conditions to ensure compliance with legal standards. HR Operations: Manage HR operations, including recruitment, onboarding, performance management, employee relations and offboarding. Ensure that all HR policies and procedures are current and compliant with legal requirements. Provide expert HR advice to managers and employees. Experience and Qualifications required: CIPD member, ideally level 7 Experienced HR Manager, ideally within a small HR function Experience of reviewing and implementing HR Information Systems Up to date Employment Law knowledge Ability to build strong trusting relationships Proficient Microsoft Office skills
Mar 30, 2026
Full time
TEESSIDE (Ref 756) PERMANENT FULL or PART TIME, 4 DAYS up to £50k fte doe, Hybrid and flexible working As HR Manager, you will play a crucial role in ensuring the performance, engagement, and wellbeing of colleagues, by providing the best support, training, and development opportunities. As a member of the Senior Leadership Team, you will oversee two direct reports across the HR and Administration functions, ensuring high quality service delivery and effective operational support across the organisation. The role is varied and includes - Strategic Leadership: Develop and implement People strategies that align with the business's mission and values. Ensure employee engagement, talent management, wellbeing and leadership development drive actions that improve the culture. Support managers to ensure that all employee relations case work (including complex cases) are managed efficiently, ensuring alignment with best practices and legal standards. Manage people data throughout the employee lifecycle efficiently and in line with Data Protection legislations. Inclusion, Diversity, and Equality: Lead initiatives to create a diverse and inclusive workplace, collaborating with the Inclusion, Diversity & Equality Lead. Ensure diversity and equality are embedded in all HR practices and policies. Monitor and report on diversity metrics, adjusting strategies as necessary. Provide insights and strategic direction on people-related matters. Team Support: Work together with the direct reports to provide day-to-day guidance and practical support to managers. Train managers on delivering effective performance feedback and implementing improvement strategies. Work closely with managers to ensure that their teams can balance delivering high-quality services with maintaining personal wellbeing. HR Initiatives: Ensure the provision of a suitable Employee Assistance Programme, reviewing and evaluating its effectiveness. Conduct regular reviews of market salaries and benefits to ensure competitiveness. Oversee employment terms and conditions to ensure compliance with legal standards. HR Operations: Manage HR operations, including recruitment, onboarding, performance management, employee relations and offboarding. Ensure that all HR policies and procedures are current and compliant with legal requirements. Provide expert HR advice to managers and employees. Experience and Qualifications required: CIPD member, ideally level 7 Experienced HR Manager, ideally within a small HR function Experience of reviewing and implementing HR Information Systems Up to date Employment Law knowledge Ability to build strong trusting relationships Proficient Microsoft Office skills
House Manager - UHNW Household London Base with International Travel Salary: £80,000-£100,000 An excellent opportunity has arisen for a highly experienced House Manager to oversee the operations of a top-spec UHNW private household. Based primarily in London, the successful candidate will also take operational responsibility for several international residences.The principals divide their time between these homes throughout the year, alongside frequent international travel. As such, the House Manager will ensure all properties are run impeccably year-round, regardless of whether the principals are in residence.This is a newly created role as the principal establishes a dedicated household team. The environment is modern, highly organised and design-focused, with strong attention paid to detail, aesthetics and operational efficiency. The successful candidate will therefore need a deep understanding of high-level household operations and experience maintaining exceptional standards within sophisticated, design-conscious homes.The role requires a true career House Manager with substantial experience within UHNW private households or luxury hospitality environments. The principal is seeking someone with genuine operational depth who understands how to run multiple properties seamlessly and to the highest standard. Key Responsibilities Oversee the full operational management of multiple private residences in London and internationally Ensure all properties are maintained to exceptional standards at all times, whether or not the principals are in residence Implement and maintain robust household systems, procedures and operational structures across all residences Manage household staff, external contractors and specialist suppliers across multiple locations Oversee property maintenance, inventories, provisioning, security and household logistics Prepare residences ahead of principal arrival and ensure seamless service throughout stays Coordinate with the principal's PAs and travelling teams to ensure properties are fully prepared for visits Maintain the aesthetic standards of highly design-led homes, ensuring presentation, organisation and attention to detail are consistently exceptional Provide clear operational oversight and reporting across all household activities Candidate Profile Significant experience as a House Manager within UHNW private households Deep knowledge of household operations, service standards and the management of multiple high-value properties Strong leadership and organisational skills with experience managing staff and external suppliers A highly detail-oriented professional who understands the standards required within design-led residences Polished, discreet and proactive, with excellent communication and problem-solving abilities Comfortable operating within a modern, highly organised environment and liaising closely with principals and their wider teams Flexible to travel internationally as required (not extensive) This is a rare opportunity for a seasoned House Manager to establish and lead the operations of a modern, design-driven UHNW household for approachable and highly organised principals who value professionalism, structure and exceptional standards. Please note we cannot guarantee a response to every application
Mar 30, 2026
Full time
House Manager - UHNW Household London Base with International Travel Salary: £80,000-£100,000 An excellent opportunity has arisen for a highly experienced House Manager to oversee the operations of a top-spec UHNW private household. Based primarily in London, the successful candidate will also take operational responsibility for several international residences.The principals divide their time between these homes throughout the year, alongside frequent international travel. As such, the House Manager will ensure all properties are run impeccably year-round, regardless of whether the principals are in residence.This is a newly created role as the principal establishes a dedicated household team. The environment is modern, highly organised and design-focused, with strong attention paid to detail, aesthetics and operational efficiency. The successful candidate will therefore need a deep understanding of high-level household operations and experience maintaining exceptional standards within sophisticated, design-conscious homes.The role requires a true career House Manager with substantial experience within UHNW private households or luxury hospitality environments. The principal is seeking someone with genuine operational depth who understands how to run multiple properties seamlessly and to the highest standard. Key Responsibilities Oversee the full operational management of multiple private residences in London and internationally Ensure all properties are maintained to exceptional standards at all times, whether or not the principals are in residence Implement and maintain robust household systems, procedures and operational structures across all residences Manage household staff, external contractors and specialist suppliers across multiple locations Oversee property maintenance, inventories, provisioning, security and household logistics Prepare residences ahead of principal arrival and ensure seamless service throughout stays Coordinate with the principal's PAs and travelling teams to ensure properties are fully prepared for visits Maintain the aesthetic standards of highly design-led homes, ensuring presentation, organisation and attention to detail are consistently exceptional Provide clear operational oversight and reporting across all household activities Candidate Profile Significant experience as a House Manager within UHNW private households Deep knowledge of household operations, service standards and the management of multiple high-value properties Strong leadership and organisational skills with experience managing staff and external suppliers A highly detail-oriented professional who understands the standards required within design-led residences Polished, discreet and proactive, with excellent communication and problem-solving abilities Comfortable operating within a modern, highly organised environment and liaising closely with principals and their wider teams Flexible to travel internationally as required (not extensive) This is a rare opportunity for a seasoned House Manager to establish and lead the operations of a modern, design-driven UHNW household for approachable and highly organised principals who value professionalism, structure and exceptional standards. Please note we cannot guarantee a response to every application
A leading global financial institution is seeking a Payments Technology Stability and Resiliency Director to set the vision and lead multiple international teams in delivering high-quality business and client assurance testing across a diverse suite of payments products, platforms, and services. This pivotal role offers you the opportunity to drive enterprise adoption of advanced artificial intelligence, data-led validation, and end-to-end automation, accelerating change delivery. To excel as a Payments Technology Stability and Resiliency Director, your background should reflect substantial experience managing large-scale technology initiatives within the payments sector. You will bring deep domain knowledge spanning liquidity management systems through to account solution architectures. Your leadership style should be grounded in empathy-enabling you to nurture high-performing teams even amidst constant change. A commitment to continuous learning is essential as you champion new technologies such as AI-driven automation tools that redefine industry standards. Your proven ability to manage complex stakeholder relationships will allow you to bridge gaps between technical experts and business leaders alike. In addition to technical prowess, your communication skills must enable you to present sophisticated concepts clearly at all levels-from boardrooms through to operational teams-while always maintaining focus on measurable outcomes that drive organisational success. Bachelor's degree in Computer Science, Engineering, Business or related field; Master's degree preferred for deeper subject matter expertise. Extensive experience (10+ years) in payments technology with a proven record of leading large-scale technology delivery projects within complex environments. Deep understanding of payments domain-especially liquidity management and account solutions-combined with engineering expertise at the highest level. High emotional intelligence demonstrated through stable leadership style that promotes positive team culture focused on continuous learning and innovation. Ability to drive employee engagement during periods of ongoing change while modelling resilience for others within the organisation. Advanced proficiency in product delivery methodologies as well as change management processes relevant to global regulatory requirements. Expertise in artificial intelligence applications for testing automation alongside strong knowledge of data validation techniques. If this role is of interest, please apply below. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Mar 30, 2026
Contractor
A leading global financial institution is seeking a Payments Technology Stability and Resiliency Director to set the vision and lead multiple international teams in delivering high-quality business and client assurance testing across a diverse suite of payments products, platforms, and services. This pivotal role offers you the opportunity to drive enterprise adoption of advanced artificial intelligence, data-led validation, and end-to-end automation, accelerating change delivery. To excel as a Payments Technology Stability and Resiliency Director, your background should reflect substantial experience managing large-scale technology initiatives within the payments sector. You will bring deep domain knowledge spanning liquidity management systems through to account solution architectures. Your leadership style should be grounded in empathy-enabling you to nurture high-performing teams even amidst constant change. A commitment to continuous learning is essential as you champion new technologies such as AI-driven automation tools that redefine industry standards. Your proven ability to manage complex stakeholder relationships will allow you to bridge gaps between technical experts and business leaders alike. In addition to technical prowess, your communication skills must enable you to present sophisticated concepts clearly at all levels-from boardrooms through to operational teams-while always maintaining focus on measurable outcomes that drive organisational success. Bachelor's degree in Computer Science, Engineering, Business or related field; Master's degree preferred for deeper subject matter expertise. Extensive experience (10+ years) in payments technology with a proven record of leading large-scale technology delivery projects within complex environments. Deep understanding of payments domain-especially liquidity management and account solutions-combined with engineering expertise at the highest level. High emotional intelligence demonstrated through stable leadership style that promotes positive team culture focused on continuous learning and innovation. Ability to drive employee engagement during periods of ongoing change while modelling resilience for others within the organisation. Advanced proficiency in product delivery methodologies as well as change management processes relevant to global regulatory requirements. Expertise in artificial intelligence applications for testing automation alongside strong knowledge of data validation techniques. If this role is of interest, please apply below. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Exciting Opportunity Alert! Join Rendall & Rittner as a Duty Manager Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Duty Manager. This is an incredible career opportunity with a fantastic package. Position: Duty Manager Location: 375 Kensington High Street, London, W14 8QA Working Hours: 4 days on, 4 days off Salary: up to £35,000 per annum (depending on experience) Contract: A permanent position that offers stability and room for growth. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 24 days of holiday inclusive of national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house 'TSS' temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: This role will be based at 375 Kensington High Street, a landmark residential development in the Royal Borough of Kensington and Chelsea, comprising 521 high-quality homes set within landscaped communal gardens. Ideally located just minutes from Kensington Olympia station, the development offers excellent transport connections alongside premium resident amenities including a 24-hour concierge, leisure facilities and secure parking. Key Responsibilities and Requirements: As a Duty Manager at Rendall & Rittner, you will: You will have a prime luxury residential or hotel background working in a similar managerial role responsible for managing the front of house operations, ensuring high customer service standards and leading an onsite team. As a leader you will be responsible for managing your team's performance, appraisals, training, development, rotas (holiday, sickness) and any ER related matters in conjunction with the required parties. You will have experience working closely with management to ensure SOPs are adhered to and improve policies and procedures. Responsible for ensuring delivery of high-end quality customer service for residents, tenants and guests, and handle day-to-day matters in a prompt and professional manner. You have experience conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems You'll already have some brilliant experiences behind you in relation to delivering great customer service, managing complaints, working safely and managing a team environment. You'll lead, engage and inspire others. Responsible for managing the work permits and supervising contractors whilst they are on site. You are able to work in a fast paced and dynamic working environment, multitasking, organised and able to think on your feet. You know how to deal effectively with feedback, in the moment. Acting as the main point of contact for all queries. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings. "Ref " Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!
Mar 30, 2026
Full time
Exciting Opportunity Alert! Join Rendall & Rittner as a Duty Manager Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Duty Manager. This is an incredible career opportunity with a fantastic package. Position: Duty Manager Location: 375 Kensington High Street, London, W14 8QA Working Hours: 4 days on, 4 days off Salary: up to £35,000 per annum (depending on experience) Contract: A permanent position that offers stability and room for growth. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 24 days of holiday inclusive of national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house 'TSS' temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: This role will be based at 375 Kensington High Street, a landmark residential development in the Royal Borough of Kensington and Chelsea, comprising 521 high-quality homes set within landscaped communal gardens. Ideally located just minutes from Kensington Olympia station, the development offers excellent transport connections alongside premium resident amenities including a 24-hour concierge, leisure facilities and secure parking. Key Responsibilities and Requirements: As a Duty Manager at Rendall & Rittner, you will: You will have a prime luxury residential or hotel background working in a similar managerial role responsible for managing the front of house operations, ensuring high customer service standards and leading an onsite team. As a leader you will be responsible for managing your team's performance, appraisals, training, development, rotas (holiday, sickness) and any ER related matters in conjunction with the required parties. You will have experience working closely with management to ensure SOPs are adhered to and improve policies and procedures. Responsible for ensuring delivery of high-end quality customer service for residents, tenants and guests, and handle day-to-day matters in a prompt and professional manner. You have experience conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems You'll already have some brilliant experiences behind you in relation to delivering great customer service, managing complaints, working safely and managing a team environment. You'll lead, engage and inspire others. Responsible for managing the work permits and supervising contractors whilst they are on site. You are able to work in a fast paced and dynamic working environment, multitasking, organised and able to think on your feet. You know how to deal effectively with feedback, in the moment. Acting as the main point of contact for all queries. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings. "Ref " Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!
Retail Regional Business Manager Region 1 (Midlands, Kent, South Coast) Service: Retail Salary: £32,365 plus £480 home working allowance, per annum Location: Home-based with regular travel throughout Region 1 (covering shops in Evesham, Hythe, Meads, Seaford, Warwick, and Whitstable); overnight stays as appropriate Hours: 37 hours per week (full-time) Contract: Permanent Family Action & the Role s Impact: At Family Action we support people through change, challenge or crisis. It s what we ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. This is an exciting opportunity for a dynamic and driven Retail Regional Business Manager to play a pivotal role in leading the success and growth of our Community Shop network. You will champion high-quality retail operations across your region, inspire and develop Community Shop Managers, and cultivate strong, positive relationships within local communities. With a focus on commercial performance, brilliant customer experience, and exceptional people leadership, you will help shape the future of our shops and strengthen their impact. This role offers the chance to influence strategic direction, support new store developments, and contribute meaningfully to Family Action s mission and values while growing your own leadership and retail management expertise. Main Responsibilities: Provide direct line management to Community Shop Managers, ensuring clarity of objectives and accountability and assist them in the day-to-day running of their stores. Maximise income from the Community Shops in the region by tightly managing expenditure and being innovative in income generation. Conduct regular shop visits to monitor performance, provide feedback, and document findings in visit reports. Develop and execute an annual business plan for the region and the individual Community Shops. Assist with the preparation of budget forecasts and monthly reporting. Monitor retail budgets, track expenditures and flag variances. Ensure compliance with health and safety, financial control, and all operational policies and procedures. Process Shop Teams petty cash claims and expenses and sign-off timesheets. Work with Recruitment and HR teams to fill vacancies and support Community Shop teams. Maintain staff and volunteer records particularly around absence tracking and training logs. Work with and support Shop Teams to achieve financial targets. Keep up to date with developments in the charity retail sector at the local and national level and use this information to help grow the business. Support the Shop Teams in embedding the shops in their local communities. Allocate resources within the region and share best practices across the shops to maximise opportunities to achieve budgets. Serve as a liaison between Shop Teams and the wider charity. Deliver inductions, coaching, and training to Community Shop Managers and Shop Teams. Promote a positive image for Family Action among your team. Lead on creating high-performing cultures with a focus on customer service, operational excellence, financial control, and delivering budgets and targets (both financial and Gift Aid). Maintain P&L accountability for the region, controlling costs and monitoring budgets. Contribute to the development of the national Retail Strategy. Support on new site acquisitions, refits, and disposals in the region as required. Act as a key member of the Retail Senior Leadership Team, supporting strategic decision making. Uphold Family Action s Health & Safety and Data Protection policies, reporting issues promptly. Promote and embed Family Action s Equality & Diversity principles in all work. Adherence to Family Action s Safeguarding policies and processes. Work flexibly to meet the needs of the service, visiting shops a minimum of once per month and overnight stays as required. Main Requirements (for details check the job description and person specification): Experience in managing multiple retail locations and teams Experience in charity retail or community-based initiatives Experience in P&L management Proven ability to deliver against financial targets and control costs Strong leadership and people development skills Excellent communication and stakeholder engagement skills Ability to work cross-functionally with other charity functions Proficient in Microsoft Office and retail management systems Full UK driving license and willing to travel Excellent commercial awareness and financial acumen High levels of organisational skills and attention to detail Competence in using EPOS systems Ability to work under pressure Strong problem-solving and decision-making abilities Benefits: - an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata) - up to 6% matched-pension contributions - enhanced paid sick leave and paid family leave provisions - eye care and winter flu jabs vouchers - cycle to work scheme - investing in your professional development with ongoing quality training and career development opportunities We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. To Apply: Click the Apply link below and fill out our digital application form Closing Date: 13th April 2026 at 23:59pm Interviews are scheduled to take place virtually, with slots throughout the working day and early/late slots available. All appointments with Family Action are subject to satisfactory Safer Recruitment checks. Our commitment to Equality, Diversity & Inclusion: We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates . We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support. All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person. Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Mar 30, 2026
Full time
Retail Regional Business Manager Region 1 (Midlands, Kent, South Coast) Service: Retail Salary: £32,365 plus £480 home working allowance, per annum Location: Home-based with regular travel throughout Region 1 (covering shops in Evesham, Hythe, Meads, Seaford, Warwick, and Whitstable); overnight stays as appropriate Hours: 37 hours per week (full-time) Contract: Permanent Family Action & the Role s Impact: At Family Action we support people through change, challenge or crisis. It s what we ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. This is an exciting opportunity for a dynamic and driven Retail Regional Business Manager to play a pivotal role in leading the success and growth of our Community Shop network. You will champion high-quality retail operations across your region, inspire and develop Community Shop Managers, and cultivate strong, positive relationships within local communities. With a focus on commercial performance, brilliant customer experience, and exceptional people leadership, you will help shape the future of our shops and strengthen their impact. This role offers the chance to influence strategic direction, support new store developments, and contribute meaningfully to Family Action s mission and values while growing your own leadership and retail management expertise. Main Responsibilities: Provide direct line management to Community Shop Managers, ensuring clarity of objectives and accountability and assist them in the day-to-day running of their stores. Maximise income from the Community Shops in the region by tightly managing expenditure and being innovative in income generation. Conduct regular shop visits to monitor performance, provide feedback, and document findings in visit reports. Develop and execute an annual business plan for the region and the individual Community Shops. Assist with the preparation of budget forecasts and monthly reporting. Monitor retail budgets, track expenditures and flag variances. Ensure compliance with health and safety, financial control, and all operational policies and procedures. Process Shop Teams petty cash claims and expenses and sign-off timesheets. Work with Recruitment and HR teams to fill vacancies and support Community Shop teams. Maintain staff and volunteer records particularly around absence tracking and training logs. Work with and support Shop Teams to achieve financial targets. Keep up to date with developments in the charity retail sector at the local and national level and use this information to help grow the business. Support the Shop Teams in embedding the shops in their local communities. Allocate resources within the region and share best practices across the shops to maximise opportunities to achieve budgets. Serve as a liaison between Shop Teams and the wider charity. Deliver inductions, coaching, and training to Community Shop Managers and Shop Teams. Promote a positive image for Family Action among your team. Lead on creating high-performing cultures with a focus on customer service, operational excellence, financial control, and delivering budgets and targets (both financial and Gift Aid). Maintain P&L accountability for the region, controlling costs and monitoring budgets. Contribute to the development of the national Retail Strategy. Support on new site acquisitions, refits, and disposals in the region as required. Act as a key member of the Retail Senior Leadership Team, supporting strategic decision making. Uphold Family Action s Health & Safety and Data Protection policies, reporting issues promptly. Promote and embed Family Action s Equality & Diversity principles in all work. Adherence to Family Action s Safeguarding policies and processes. Work flexibly to meet the needs of the service, visiting shops a minimum of once per month and overnight stays as required. Main Requirements (for details check the job description and person specification): Experience in managing multiple retail locations and teams Experience in charity retail or community-based initiatives Experience in P&L management Proven ability to deliver against financial targets and control costs Strong leadership and people development skills Excellent communication and stakeholder engagement skills Ability to work cross-functionally with other charity functions Proficient in Microsoft Office and retail management systems Full UK driving license and willing to travel Excellent commercial awareness and financial acumen High levels of organisational skills and attention to detail Competence in using EPOS systems Ability to work under pressure Strong problem-solving and decision-making abilities Benefits: - an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata) - up to 6% matched-pension contributions - enhanced paid sick leave and paid family leave provisions - eye care and winter flu jabs vouchers - cycle to work scheme - investing in your professional development with ongoing quality training and career development opportunities We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. To Apply: Click the Apply link below and fill out our digital application form Closing Date: 13th April 2026 at 23:59pm Interviews are scheduled to take place virtually, with slots throughout the working day and early/late slots available. All appointments with Family Action are subject to satisfactory Safer Recruitment checks. Our commitment to Equality, Diversity & Inclusion: We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates . We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support. All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person. Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Job Title - Head of Legal Aid and Billing Contract - Permanent Hours - Part Time, 28 hours per week ( 0.8 FTE) with some flexibility around working hours Salary Range - £38,400 to £46,400 per annum (£48,000 to £58,000 FTE) Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ About Coram Coram is the UK s oldest children s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. One of the twelve members of the Coram group, Coram Children s Legal Centre (CCLC) is the UK s specialist centre for children s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy. About the role This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC s financial and operational sustainability. The role will be accountable for maximising the unit s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters. The role would suit a highly organised and efficient legal, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law. This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the four days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel. To apply for this role, please click on the 'apply now' button below to complete the application. Closing date: Wednesday 29th April 2026 at 23.59pm Test and Interview date: W/C Tuesday 5th May 2026 Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram. If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application. We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service. Registered Charity No. 312278.
Mar 30, 2026
Full time
Job Title - Head of Legal Aid and Billing Contract - Permanent Hours - Part Time, 28 hours per week ( 0.8 FTE) with some flexibility around working hours Salary Range - £38,400 to £46,400 per annum (£48,000 to £58,000 FTE) Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ About Coram Coram is the UK s oldest children s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. One of the twelve members of the Coram group, Coram Children s Legal Centre (CCLC) is the UK s specialist centre for children s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy. About the role This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC s financial and operational sustainability. The role will be accountable for maximising the unit s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters. The role would suit a highly organised and efficient legal, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law. This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the four days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel. To apply for this role, please click on the 'apply now' button below to complete the application. Closing date: Wednesday 29th April 2026 at 23.59pm Test and Interview date: W/C Tuesday 5th May 2026 Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram. If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application. We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service. Registered Charity No. 312278.
