Locations : Madrid London Frankfurt Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team's performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Staying current in your topic and forward thinking with regards to market trends Working autonomously, understanding nuances and hierarchies in the operating environment Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring Bachelor's degree (or equivalent) required 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment Experience in preparing documentation and reports for senior management, auditors, and regulators Awareness and some experience using Artificial Intelligence in Credit Risk management Fluency in English and local language required Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment Solid commercial acumen Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Locations : Madrid London Frankfurt Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team's performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Staying current in your topic and forward thinking with regards to market trends Working autonomously, understanding nuances and hierarchies in the operating environment Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring Bachelor's degree (or equivalent) required 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment Experience in preparing documentation and reports for senior management, auditors, and regulators Awareness and some experience using Artificial Intelligence in Credit Risk management Fluency in English and local language required Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment Solid commercial acumen Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As the Global Practice Management Senior Director (GPMSD), you will partner closely with the Global Practice Area Leader (PAL) and Practice Leadership Team to define, operationalize, and deliver the Practice's strategic agenda. Acting as a strategic advisor and operational leader, you will translate vision into execution-driving initiatives, shaping effective operating models, and ensuring strong performance across regions, sectors, and key priorities. You will serve as the Practice's Chief Operating Officer / Chief of Staff, overseeing execution of global, regional, and sector agendas, including: Products, content, and go-to-market strategy Vantage (Knowledge), including IP, tools, and assets Marketing, communications, and external positioning People, affiliation, and engagement Finance, commercial excellence, and planning As a core member of the Practice Leadership Team, you will lead the Practice infrastructure and operating model, ensuring world-class operations that deliver high-quality, scalable support to internal and external stakeholders. You will oversee a global team of staff across Practice Management, Operations, and Knowledge, and contribute to firm-wide priorities through cross-practice collaboration and leadership communities. Key Responsibilities: 1. Setting Strategic Direction and Driving Outcomes Act as a strategic thought partner to the PAL and Leadership Team to shape and execute long-term vision Lead annual planning and align priorities across regions, sectors, and functions Translate strategy into actionable initiatives with clear ownership and tracking Monitor business performance, identify risks, and drive corrective actions Manage budgets, investments, and resource allocation aligned to strategic priorities Identify and scale growth opportunities, including investment cases and execution roadmaps 2. Driving Thought Leadership, IP, and Product Strategy Shape and execute the Practice's IP and product agenda (content, tools, databases) Partner with Vantage teams to innovate in knowledge capture, tools, and analytics Ensure strong governance and ROI on investments Drive dissemination and adoption of content across case teams and clients Build collaborations with internal (e.g., BCG X, functional PAs) and external partners 3. Building Brand and External Presence (SATT) Define and execute marketing and communications strategy with sector leaders Oversee flagship publications, PR, and global events Strengthen the Practice's external positioning and visibility Track ROI on branding investments and refine strategy accordingly Develop partnerships and innovative approaches to expand reach 4. Leading the People and Affiliation Agenda Align people strategy with commercial priorities and Practice needs Drive engagement, affiliation, and internal connectivity across the Practice Oversee global and regional meetings, communications, and community building Support capability building through training (e.g., Practice academies) Foster alumni engagement and external networks 5. Building and Leading High-Performing Teams Define vision, structure, and performance expectations for Practice Management, Operations, and Knowledge teams Lead, coach, and develop senior team members Oversee hiring, talent pipeline, and organizational design Participate in key people processes (e.g., reviews, committees) Partner with Knowledge leadership to evolve Vantage capabilities 6. Representing the Practice Across BCG Act as key interface with global functions (Finance, HR, Marketing, etc.) Contribute to GPMSD and firm leadership forums Represent the Practice in cross-PA initiatives and strategic programs Drive alignment and collaboration across practices and regions What You'll Bring 15+ years of relevant experience (consulting, strategy, or senior operational leadership) Strong strategic thinking combined with execution excellence Significant experience leading large, global, and matrixed teams Deep understanding of industry sectors relevant to the Practice Proven ability to influence senior stakeholders and drive alignment Strong financial, operational, and organizational management capabilities MBA or equivalent advanced degree preferred Excellent communication skills and proficiency in collaboration tools Who You'll Work With Global Practice Area Leader and Practice Leadership Team Regional and Sector Leaders Practice Management, Operations, and Knowledge (Vantage) teams Global BCG functions (Finance, HR, Marketing, etc.) Broader BCG Practice Area and GPMSD community Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As the Global Practice Management Senior Director (GPMSD), you will partner closely with the Global Practice Area Leader (PAL) and Practice Leadership Team to define, operationalize, and deliver the Practice's strategic agenda. Acting as a strategic advisor and operational leader, you will translate vision into execution-driving initiatives, shaping effective operating models, and ensuring strong performance across regions, sectors, and key priorities. You will serve as the Practice's Chief Operating Officer / Chief of Staff, overseeing execution of global, regional, and sector agendas, including: Products, content, and go-to-market strategy Vantage (Knowledge), including IP, tools, and assets Marketing, communications, and external positioning People, affiliation, and engagement Finance, commercial excellence, and planning As a core member of the Practice Leadership Team, you will lead the Practice infrastructure and operating model, ensuring world-class operations that deliver high-quality, scalable support to internal and external stakeholders. You will oversee a global team of staff across Practice Management, Operations, and Knowledge, and contribute to firm-wide priorities through cross-practice collaboration and leadership communities. Key Responsibilities: 1. Setting Strategic Direction and Driving Outcomes Act as a strategic thought partner to the PAL and Leadership Team to shape and execute long-term vision Lead annual planning and align priorities across regions, sectors, and functions Translate strategy into actionable initiatives with clear ownership and tracking Monitor business performance, identify risks, and drive corrective actions Manage budgets, investments, and resource allocation aligned to strategic priorities Identify and scale growth opportunities, including investment cases and execution roadmaps 2. Driving Thought Leadership, IP, and Product Strategy Shape and execute the Practice's IP and product agenda (content, tools, databases) Partner with Vantage teams to innovate in knowledge capture, tools, and analytics Ensure strong governance and ROI on investments Drive dissemination and adoption of content across case teams and clients Build collaborations with internal (e.g., BCG X, functional PAs) and external partners 3. Building Brand and External Presence (SATT) Define and execute marketing and communications strategy with sector leaders Oversee flagship publications, PR, and global events Strengthen the Practice's external positioning and visibility Track ROI on branding investments and refine strategy accordingly Develop partnerships and innovative approaches to expand reach 4. Leading the People and Affiliation Agenda Align people strategy with commercial priorities and Practice needs Drive engagement, affiliation, and internal connectivity across the Practice Oversee global and regional meetings, communications, and community building Support capability building through training (e.g., Practice academies) Foster alumni engagement and external networks 5. Building and Leading High-Performing Teams Define vision, structure, and performance expectations for Practice Management, Operations, and Knowledge teams Lead, coach, and develop senior team members Oversee hiring, talent pipeline, and organizational design Participate in key people processes (e.g., reviews, committees) Partner with Knowledge leadership to evolve Vantage capabilities 6. Representing the Practice Across BCG Act as key interface with global functions (Finance, HR, Marketing, etc.) Contribute to GPMSD and firm leadership forums Represent the Practice in cross-PA initiatives and strategic programs Drive alignment and collaboration across practices and regions What You'll Bring 15+ years of relevant experience (consulting, strategy, or senior operational leadership) Strong strategic thinking combined with execution excellence Significant experience leading large, global, and matrixed teams Deep understanding of industry sectors relevant to the Practice Proven ability to influence senior stakeholders and drive alignment Strong financial, operational, and organizational management capabilities MBA or equivalent advanced degree preferred Excellent communication skills and proficiency in collaboration tools Who You'll Work With Global Practice Area Leader and Practice Leadership Team Regional and Sector Leaders Practice Management, Operations, and Knowledge (Vantage) teams Global BCG functions (Finance, HR, Marketing, etc.) Broader BCG Practice Area and GPMSD community Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Closing date: 15-05-2026 Customer Team Leader Location: Peel Street Marsden, Huddersfield, HD7 6BR Pay: £14.48 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (5.45am opening), afternoons, late evenings (10pm closing) including at least 1 weekend shift, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
May 09, 2026
Full time
Closing date: 15-05-2026 Customer Team Leader Location: Peel Street Marsden, Huddersfield, HD7 6BR Pay: £14.48 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (5.45am opening), afternoons, late evenings (10pm closing) including at least 1 weekend shift, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Closing date: 15-05-2026 Customer Team Leader Location: 16/18 Afton Road , Llangennech, SA14 8TS Pay: £14.48 per hour Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
May 09, 2026
Full time
Closing date: 15-05-2026 Customer Team Leader Location: 16/18 Afton Road , Llangennech, SA14 8TS Pay: £14.48 per hour Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Locations : London Brussels Amsterdam Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Finance Director for the LAB system (UK, Netherlands, Belgium) is a senior finance leadership role with full accountability for financial stewardship, regulatory compliance, governance, and finance transformation across three complex markets. The role combines deep technical finance leadership with strategic business partnership, ensuring robust controls, regulatory confidence, and high-quality decision support, while leading a geographically distributed team through ongoing SAP-enabled transformation. The Finance Director acts as a trusted advisor to system leadership, global finance, and external stakeholders, balancing commercial ambition with prudence, integrity, and long-term sustainability. The role plays a critical part in the overall success of the LAB system, acting as the senior finance authority across markets and contributing directly to system-wide strategic, commercial, and investment decisions. Key Responsibilities Financial Leadership & Stewardship Provide end-to-end financial leadership across the LAB system, with full accountability for financial stewardship, performance management, and decision support. Ensure accurate, timely, and transparent financial reporting in line with local GAAP, IFRS, and global policies. Lead budgeting, forecasting, long-range planning, and performance management for the LAB system, including ownership of the annual planning cycle and coordination with global finance timelines. Translate complex financial information into clear, actionable insights for senior leadership and partners. Provide strong commercial finance leadership to system and market leadership, supporting decision-making on pricing, client economics, investment prioritisation, and portfolio performance. Partner closely with Managing Directors and Partners on financial topics with direct client impact, including payment terms, invoicing structures, collections, and transparency on client profitability. Maintain overall accountability for end-to-end finance operations, ensuring effective and compliant execution of core finance processes across the system. Regulatory, Tax & External Authority Engagement Act as the senior finance lead for direct engagement with HMRC (UK), Dutch Tax Authorities, and Belgian regulators. Oversee statutory compliance across all three markets, including Netherlands SAPIN II anti-corruption compliance and Belgian regulatory requirements. Serve as the primary senior interface with external auditors (PwC), ensuring audit quality, timely closure, and issue resolution. Lead responses to tax audits, regulatory reviews, and compliance enquiries with confidence and credibility. Ensure ongoing compliance with evolving regulatory, tax, and governance frameworks. Governance, Risk & Internal Controls Establish and maintain strong internal control environments across all entities. Ensure compliance with global finance policies while tailoring controls to local regulatory and operational realities. Oversee risk management, internal audit coordination, pensions governance, insurance, and company secretarial matters. Proactively identify and mitigate financial, operational, and compliance risks. Promote consistent application of BCG Finance risk management principles and minimum standards across the system, supporting awareness and disciplined execution. SAP & Digital Finance Enablement Act as senior sponsor for SAP-enabled finance operations, ensuring stability post-implementation and continuous optimisation. Ensure effective embedding of SAP across Record-to-Report, Source-to-Pay, Order-to-Cash, and compliance reporting processes. Partner with Global Finance and Technology teams to improve data integrity, reporting quality, and automation. Champion AI literacy and digital adoption within the finance function to enhance efficiency and insight. Team Leadership (Onshore & Offshore) Lead and develop a distributed finance organisation, including onshore country teams and offshore/shared service teams. Manage and mentor senior finance professionals (Controllers, Heads of Finance, senior managers), ensuring depth, succession planning, and capability building. Create clear accountability models across geographies, balancing centralisation with local statutory needs. Foster a high-performance, inclusive culture grounded in trust, coaching, and continuous development. Strategic Business Partnership Operate as a trusted advisor to the System Leader, Managing Partners, and Global Finance leadership. Support strategic decisions on pricing, investments, cost optimisation, client contracting, and resource deployment. Balance short-term performance with long-term value creation, compliance, and reputational integrity. Contribute to system-wide and global finance initiatives as a senior thought partner. Collaborate closely with Partner Services and Treasury teams to support effective execution of partner-related financial processes in line with global policies. What You'll Bring Essential Fully qualified accountant (ACA, ACCA, CIMA, CPA or equivalent), with strong academic foundations and a university degree in Finance, Accounting, Economics, or Business Administration. Extensive (typically 15-20+ years) senior finance leadership experience, including operating as part of a leadership team within professional services, partnership-based, or similarly matrixed environments. Proven track record of influencing change and driving outcomes within complex, matrixed, international organisations. Strong hands-on and technical expertise across financial reporting (including US GAAP and local GAAP), tax, audit, compliance, and internal controls. Proven experience engaging directly with regulators and tax authorities. Demonstrated ability to lead senior finance professionals across geographies. Strong SAP literacy and experience operating within ERP-enabled finance environments. Exceptional stakeholder management and communication skills, with credibility at senior leadership and external authority level. Desirable Experience operating in professional services or partnership-based environments. Exposure to large-scale finance transformation and shared service models. Experience navigating matrixed global organisations. Coaching or people development credentials. Leadership Attributes Calm, grounded, and values-led leadership style, with high integrity and strong professional judgement. Coaching-oriented people leader who develops talent, builds trust, and supports long-term capability building. Comfortable operating in ambiguity and complexity while maintaining clarity and focus. Strategic thinker with the discipline to execute. Who You'll Work With The System Leadership Team and the Regional Teams; other leaders within the Regional Finance Teams as well as the respective teams in the systems; BST, SBUs and global leadership teams, the group of Managing Directors & (Senior) Partners of BCG. Additional info Applications will be accepted until 8. March 2026. We encourage interested candidates to submit their applications in advance of this date. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Locations : London Brussels Amsterdam Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Finance Director for the LAB system (UK, Netherlands, Belgium) is a senior finance leadership role with full accountability for financial stewardship, regulatory compliance, governance, and finance transformation across three complex markets. The role combines deep technical finance leadership with strategic business partnership, ensuring robust controls, regulatory confidence, and high-quality decision support, while leading a geographically distributed team through ongoing SAP-enabled transformation. The Finance Director acts as a trusted advisor to system leadership, global finance, and external stakeholders, balancing commercial ambition with prudence, integrity, and long-term sustainability. The role plays a critical part in the overall success of the LAB system, acting as the senior finance authority across markets and contributing directly to system-wide strategic, commercial, and investment decisions. Key Responsibilities Financial Leadership & Stewardship Provide end-to-end financial leadership across the LAB system, with full accountability for financial stewardship, performance management, and decision support. Ensure accurate, timely, and transparent financial reporting in line with local GAAP, IFRS, and global policies. Lead budgeting, forecasting, long-range planning, and performance management for the LAB system, including ownership of the annual planning cycle and coordination with global finance timelines. Translate complex financial information into clear, actionable insights for senior leadership and partners. Provide strong commercial finance leadership to system and market leadership, supporting decision-making on pricing, client economics, investment prioritisation, and portfolio performance. Partner closely with Managing Directors and Partners on financial topics with direct client impact, including payment terms, invoicing structures, collections, and transparency on client profitability. Maintain overall accountability for end-to-end finance operations, ensuring effective and compliant execution of core finance processes across the system. Regulatory, Tax & External Authority Engagement Act as the senior finance lead for direct engagement with HMRC (UK), Dutch Tax Authorities, and Belgian regulators. Oversee statutory compliance across all three markets, including Netherlands SAPIN II anti-corruption compliance and Belgian regulatory requirements. Serve as the primary senior interface with external auditors (PwC), ensuring audit quality, timely closure, and issue resolution. Lead responses to tax audits, regulatory reviews, and compliance enquiries with confidence and credibility. Ensure ongoing compliance with evolving regulatory, tax, and governance frameworks. Governance, Risk & Internal Controls Establish and maintain strong internal control environments across all entities. Ensure compliance with global finance policies while tailoring controls to local regulatory and operational realities. Oversee risk management, internal audit coordination, pensions governance, insurance, and company secretarial matters. Proactively identify and mitigate financial, operational, and compliance risks. Promote consistent application of BCG Finance risk management principles and minimum standards across the system, supporting awareness and disciplined execution. SAP & Digital Finance Enablement Act as senior sponsor for SAP-enabled finance operations, ensuring stability post-implementation and continuous optimisation. Ensure effective embedding of SAP across Record-to-Report, Source-to-Pay, Order-to-Cash, and compliance reporting processes. Partner with Global Finance and Technology teams to improve data integrity, reporting quality, and automation. Champion AI literacy and digital adoption within the finance function to enhance efficiency and insight. Team Leadership (Onshore & Offshore) Lead and develop a distributed finance organisation, including onshore country teams and offshore/shared service teams. Manage and mentor senior finance professionals (Controllers, Heads of Finance, senior managers), ensuring depth, succession planning, and capability building. Create clear accountability models across geographies, balancing centralisation with local statutory needs. Foster a high-performance, inclusive culture grounded in trust, coaching, and continuous development. Strategic Business Partnership Operate as a trusted advisor to the System Leader, Managing Partners, and Global Finance leadership. Support strategic decisions on pricing, investments, cost optimisation, client contracting, and resource deployment. Balance short-term performance with long-term value creation, compliance, and reputational integrity. Contribute to system-wide and global finance initiatives as a senior thought partner. Collaborate closely with Partner Services and Treasury teams to support effective execution of partner-related financial processes in line with global policies. What You'll Bring Essential Fully qualified accountant (ACA, ACCA, CIMA, CPA or equivalent), with strong academic foundations and a university degree in Finance, Accounting, Economics, or Business Administration. Extensive (typically 15-20+ years) senior finance leadership experience, including operating as part of a leadership team within professional services, partnership-based, or similarly matrixed environments. Proven track record of influencing change and driving outcomes within complex, matrixed, international organisations. Strong hands-on and technical expertise across financial reporting (including US GAAP and local GAAP), tax, audit, compliance, and internal controls. Proven experience engaging directly with regulators and tax authorities. Demonstrated ability to lead senior finance professionals across geographies. Strong SAP literacy and experience operating within ERP-enabled finance environments. Exceptional stakeholder management and communication skills, with credibility at senior leadership and external authority level. Desirable Experience operating in professional services or partnership-based environments. Exposure to large-scale finance transformation and shared service models. Experience navigating matrixed global organisations. Coaching or people development credentials. Leadership Attributes Calm, grounded, and values-led leadership style, with high integrity and strong professional judgement. Coaching-oriented people leader who develops talent, builds trust, and supports long-term capability building. Comfortable operating in ambiguity and complexity while maintaining clarity and focus. Strategic thinker with the discipline to execute. Who You'll Work With The System Leadership Team and the Regional Teams; other leaders within the Regional Finance Teams as well as the respective teams in the systems; BST, SBUs and global leadership teams, the group of Managing Directors & (Senior) Partners of BCG. Additional info Applications will be accepted until 8. March 2026. We encourage interested candidates to submit their applications in advance of this date. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Insurance Manager in the Global Insurance team, you will be critical to ensuring we meet our strategic objectives. This key role supports the Senior Insurance team in the execution and administration of the global non-benefits insurance programs. You will work across BCG teams and functions to support our business growth, provide insurance expertise, and leverage new ways of working. WHAT YOU'LL DO Assist with the execution and administration of the global financial lines' insurance programs including Professional Indemnity, Cyber, D&O/EPL, Crime, Fiduciary and other specialty insurance to ensure programs align with overall objectives; Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and act as primary liaison between Global Insurance and Legal Operations, ensuring effective management of Risk Management Information System (Origami); Advise local office affiliates regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards and local needs in collaboration with Senior Global Insurance team; Assist with thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards; Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making; Refine and enhance the existing knowledge reference library for the global insurance team and key stakeholders, ensuring access to current and relevant insurance information, policies, and procedures; Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team's best practices. YOU'RE GOOD AT Demonstrates a strong ability to work within a team, values diverse perspectives, open communication and an environment of shared success Proactive; self-starter, capable of managing multiple tasks efficiently and producing high-quality work independently Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences Champion the adoption and implementation of innovative tools and technologies Risk management mindset; proactively anticipate issues and developing potential effective solutions What You'll Bring Bachelor's degree in Risk Management, Finance, Business Administration, or related field 5 to 7 years of relevant experience in risk management and insurance, within a large corporate risk management department, insurance brokerage firm, or an insurance company; global and international program experience preferred Risk management designation/certification (CPCU/ARM) or working towards designation desirable Experience with Risk Management Information Systems, specifically Origami, a plus Who You'll Work With You will join a dynamic six-person global insurance team, positioned within the larger legal team, where you will collaborate across BCG teams and functions including finance, global security, global real estate, procurement, etc. playing a pivotal role in advancing our team's strategic objectives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Insurance Manager in the Global Insurance team, you will be critical to ensuring we meet our strategic objectives. This key role supports the Senior Insurance team in the execution and administration of the global non-benefits insurance programs. You will work across BCG teams and functions to support our business growth, provide insurance expertise, and leverage new ways of working. WHAT YOU'LL DO Assist with the execution and administration of the global financial lines' insurance programs including Professional Indemnity, Cyber, D&O/EPL, Crime, Fiduciary and other specialty insurance to ensure programs align with overall objectives; Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and act as primary liaison between Global Insurance and Legal Operations, ensuring effective management of Risk Management Information System (Origami); Advise local office affiliates regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards and local needs in collaboration with Senior Global Insurance team; Assist with thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards; Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making; Refine and enhance the existing knowledge reference library for the global insurance team and key stakeholders, ensuring access to current and relevant insurance information, policies, and procedures; Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team's best practices. YOU'RE GOOD AT Demonstrates a strong ability to work within a team, values diverse perspectives, open communication and an environment of shared success Proactive; self-starter, capable of managing multiple tasks efficiently and producing high-quality work independently Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences Champion the adoption and implementation of innovative tools and technologies Risk management mindset; proactively anticipate issues and developing potential effective solutions What You'll Bring Bachelor's degree in Risk Management, Finance, Business Administration, or related field 5 to 7 years of relevant experience in risk management and insurance, within a large corporate risk management department, insurance brokerage firm, or an insurance company; global and international program experience preferred Risk management designation/certification (CPCU/ARM) or working towards designation desirable Experience with Risk Management Information Systems, specifically Origami, a plus Who You'll Work With You will join a dynamic six-person global insurance team, positioned within the larger legal team, where you will collaborate across BCG teams and functions including finance, global security, global real estate, procurement, etc. playing a pivotal role in advancing our team's strategic objectives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Recruitment & Selection Team Leader - Recruitment Shared Service Centre, Armagh Join the Public Sector as a Recruitment & Selection Team Leader and play a key role leading a team dedicated to Recruitment & Selection within specific areas of Health and Social Care (HSC) recruitment, in a busy and fast paced service centre. About the role: £15.88 per hour Monday to Friday (9.00 am - 5.00 pm) 37.5 hours a week Duration: Temporary Please note closing date for this vacancy is 4th May 2026 - however you can register your interest for other upcoming vacancies by applying today. What you'll be doing in this role: Deliver Recruitment & Selection services to HSC organisations based upon managing Key Performance Indicators (KPI) and Service Level Agreements (SLAs), maximising efficiency, overall effectiveness and manage team to ensure they are being met. Oversee workload distribution & all activities undertaken by direct reports, ensuring all end-to-end Recruitment & Selection lifecycle activities are delivered meeting SLA/KPI requirements and HSC expectations. Take responsibility for resolving any service requests/queries/escalations as referred to by direct reports and escalate to Service Delivery Manager and/or HSC senior managers as required. Ensure optimum staff performance, create development plans for areas of improvement, and provide recognition for exceptional performance. Contribute to the regular review of policies and procedures in order to determine required changes and take corrective action where appropriate. Contribute to BSO's overall corporate and integrated governance processes to ensure compliance with public sector values and codes of conduct, operations and accountability. What you'll need for this role: A relevant university degree or relevant professional qualification AND 1 Year's previous experience in a recruitment environment within a large multidisciplinary organisation. OR, 3 years' experience in a recruitment environment within a large multidisciplinary organisation. Experience of managing/leading a team to deliver results within a target driven environment. Experience of use of Microsoft Office products including Word, Excel, PowerPoint or equivalent. Riada Resourcing is an equal opportunities employer.
May 09, 2026
Full time
Recruitment & Selection Team Leader - Recruitment Shared Service Centre, Armagh Join the Public Sector as a Recruitment & Selection Team Leader and play a key role leading a team dedicated to Recruitment & Selection within specific areas of Health and Social Care (HSC) recruitment, in a busy and fast paced service centre. About the role: £15.88 per hour Monday to Friday (9.00 am - 5.00 pm) 37.5 hours a week Duration: Temporary Please note closing date for this vacancy is 4th May 2026 - however you can register your interest for other upcoming vacancies by applying today. What you'll be doing in this role: Deliver Recruitment & Selection services to HSC organisations based upon managing Key Performance Indicators (KPI) and Service Level Agreements (SLAs), maximising efficiency, overall effectiveness and manage team to ensure they are being met. Oversee workload distribution & all activities undertaken by direct reports, ensuring all end-to-end Recruitment & Selection lifecycle activities are delivered meeting SLA/KPI requirements and HSC expectations. Take responsibility for resolving any service requests/queries/escalations as referred to by direct reports and escalate to Service Delivery Manager and/or HSC senior managers as required. Ensure optimum staff performance, create development plans for areas of improvement, and provide recognition for exceptional performance. Contribute to the regular review of policies and procedures in order to determine required changes and take corrective action where appropriate. Contribute to BSO's overall corporate and integrated governance processes to ensure compliance with public sector values and codes of conduct, operations and accountability. What you'll need for this role: A relevant university degree or relevant professional qualification AND 1 Year's previous experience in a recruitment environment within a large multidisciplinary organisation. OR, 3 years' experience in a recruitment environment within a large multidisciplinary organisation. Experience of managing/leading a team to deliver results within a target driven environment. Experience of use of Microsoft Office products including Word, Excel, PowerPoint or equivalent. Riada Resourcing is an equal opportunities employer.
Locations : Madrid London Frankfurt Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team's performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Staying current in your topic and forward thinking with regards to market trends Working autonomously, understanding nuances and hierarchies in the operating environment Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring Bachelor's degree (or equivalent) required 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment Experience in preparing documentation and reports for senior management, auditors, and regulators Awareness and some experience using Artificial Intelligence in Credit Risk management Fluency in English and local language required Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment Solid commercial acumen Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Locations : Madrid London Frankfurt Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team's performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Staying current in your topic and forward thinking with regards to market trends Working autonomously, understanding nuances and hierarchies in the operating environment Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring Bachelor's degree (or equivalent) required 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment Experience in preparing documentation and reports for senior management, auditors, and regulators Awareness and some experience using Artificial Intelligence in Credit Risk management Fluency in English and local language required Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment Solid commercial acumen Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Summary £15.45 to £15.95 per hour 30 hour contract Various shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
May 09, 2026
Full time
Summary £15.45 to £15.95 per hour 30 hour contract Various shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Locations : London Brussels Amsterdam Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Finance Director for the LAB system (UK, Netherlands, Belgium) is a senior finance leadership role with full accountability for financial stewardship, regulatory compliance, governance, and finance transformation across three complex markets. The role combines deep technical finance leadership with strategic business partnership, ensuring robust controls, regulatory confidence, and high-quality decision support, while leading a geographically distributed team through ongoing SAP-enabled transformation. The Finance Director acts as a trusted advisor to system leadership, global finance, and external stakeholders, balancing commercial ambition with prudence, integrity, and long-term sustainability. The role plays a critical part in the overall success of the LAB system, acting as the senior finance authority across markets and contributing directly to system-wide strategic, commercial, and investment decisions. Key Responsibilities Financial Leadership & Stewardship Provide end-to-end financial leadership across the LAB system, with full accountability for financial stewardship, performance management, and decision support. Ensure accurate, timely, and transparent financial reporting in line with local GAAP, IFRS, and global policies. Lead budgeting, forecasting, long-range planning, and performance management for the LAB system, including ownership of the annual planning cycle and coordination with global finance timelines. Translate complex financial information into clear, actionable insights for senior leadership and partners. Provide strong commercial finance leadership to system and market leadership, supporting decision-making on pricing, client economics, investment prioritisation, and portfolio performance. Partner closely with Managing Directors and Partners on financial topics with direct client impact, including payment terms, invoicing structures, collections, and transparency on client profitability. Maintain overall accountability for end-to-end finance operations, ensuring effective and compliant execution of core finance processes across the system. Regulatory, Tax & External Authority Engagement Act as the senior finance lead for direct engagement with HMRC (UK), Dutch Tax Authorities, and Belgian regulators. Oversee statutory compliance across all three markets, including Netherlands SAPIN II anti-corruption compliance and Belgian regulatory requirements. Serve as the primary senior interface with external auditors (PwC), ensuring audit quality, timely closure, and issue resolution. Lead responses to tax audits, regulatory reviews, and compliance enquiries with confidence and credibility. Ensure ongoing compliance with evolving regulatory, tax, and governance frameworks. Governance, Risk & Internal Controls Establish and maintain strong internal control environments across all entities. Ensure compliance with global finance policies while tailoring controls to local regulatory and operational realities. Oversee risk management, internal audit coordination, pensions governance, insurance, and company secretarial matters. Proactively identify and mitigate financial, operational, and compliance risks. Promote consistent application of BCG Finance risk management principles and minimum standards across the system, supporting awareness and disciplined execution. SAP & Digital Finance Enablement Act as senior sponsor for SAP-enabled finance operations, ensuring stability post-implementation and continuous optimisation. Ensure effective embedding of SAP across Record-to-Report, Source-to-Pay, Order-to-Cash, and compliance reporting processes. Partner with Global Finance and Technology teams to improve data integrity, reporting quality, and automation. Champion AI literacy and digital adoption within the finance function to enhance efficiency and insight. Team Leadership (Onshore & Offshore) Lead and develop a distributed finance organisation, including onshore country teams and offshore/shared service teams. Manage and mentor senior finance professionals (Controllers, Heads of Finance, senior managers), ensuring depth, succession planning, and capability building. Create clear accountability models across geographies, balancing centralisation with local statutory needs. Foster a high-performance, inclusive culture grounded in trust, coaching, and continuous development. Strategic Business Partnership Operate as a trusted advisor to the System Leader, Managing Partners, and Global Finance leadership. Support strategic decisions on pricing, investments, cost optimisation, client contracting, and resource deployment. Balance short-term performance with long-term value creation, compliance, and reputational integrity. Contribute to system-wide and global finance initiatives as a senior thought partner. Collaborate closely with Partner Services and Treasury teams to support effective execution of partner-related financial processes in line with global policies. What You'll Bring Essential Fully qualified accountant (ACA, ACCA, CIMA, CPA or equivalent), with strong academic foundations and a university degree in Finance, Accounting, Economics, or Business Administration. Extensive (typically 15-20+ years) senior finance leadership experience, including operating as part of a leadership team within professional services, partnership-based, or similarly matrixed environments. Proven track record of influencing change and driving outcomes within complex, matrixed, international organisations. Strong hands-on and technical expertise across financial reporting (including US GAAP and local GAAP), tax, audit, compliance, and internal controls. Proven experience engaging directly with regulators and tax authorities. Demonstrated ability to lead senior finance professionals across geographies. Strong SAP literacy and experience operating within ERP-enabled finance environments. Exceptional stakeholder management and communication skills, with credibility at senior leadership and external authority level. Desirable Experience operating in professional services or partnership-based environments. Exposure to large-scale finance transformation and shared service models. Experience navigating matrixed global organisations. Coaching or people development credentials. Leadership Attributes Calm, grounded, and values-led leadership style, with high integrity and strong professional judgement. Coaching-oriented people leader who develops talent, builds trust, and supports long-term capability building. Comfortable operating in ambiguity and complexity while maintaining clarity and focus. Strategic thinker with the discipline to execute. Who You'll Work With The System Leadership Team and the Regional Teams; other leaders within the Regional Finance Teams as well as the respective teams in the systems; BST, SBUs and global leadership teams, the group of Managing Directors & (Senior) Partners of BCG. Additional info Applications will be accepted until 8. March 2026. We encourage interested candidates to submit their applications in advance of this date. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Locations : London Brussels Amsterdam Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Finance Director for the LAB system (UK, Netherlands, Belgium) is a senior finance leadership role with full accountability for financial stewardship, regulatory compliance, governance, and finance transformation across three complex markets. The role combines deep technical finance leadership with strategic business partnership, ensuring robust controls, regulatory confidence, and high-quality decision support, while leading a geographically distributed team through ongoing SAP-enabled transformation. The Finance Director acts as a trusted advisor to system leadership, global finance, and external stakeholders, balancing commercial ambition with prudence, integrity, and long-term sustainability. The role plays a critical part in the overall success of the LAB system, acting as the senior finance authority across markets and contributing directly to system-wide strategic, commercial, and investment decisions. Key Responsibilities Financial Leadership & Stewardship Provide end-to-end financial leadership across the LAB system, with full accountability for financial stewardship, performance management, and decision support. Ensure accurate, timely, and transparent financial reporting in line with local GAAP, IFRS, and global policies. Lead budgeting, forecasting, long-range planning, and performance management for the LAB system, including ownership of the annual planning cycle and coordination with global finance timelines. Translate complex financial information into clear, actionable insights for senior leadership and partners. Provide strong commercial finance leadership to system and market leadership, supporting decision-making on pricing, client economics, investment prioritisation, and portfolio performance. Partner closely with Managing Directors and Partners on financial topics with direct client impact, including payment terms, invoicing structures, collections, and transparency on client profitability. Maintain overall accountability for end-to-end finance operations, ensuring effective and compliant execution of core finance processes across the system. Regulatory, Tax & External Authority Engagement Act as the senior finance lead for direct engagement with HMRC (UK), Dutch Tax Authorities, and Belgian regulators. Oversee statutory compliance across all three markets, including Netherlands SAPIN II anti-corruption compliance and Belgian regulatory requirements. Serve as the primary senior interface with external auditors (PwC), ensuring audit quality, timely closure, and issue resolution. Lead responses to tax audits, regulatory reviews, and compliance enquiries with confidence and credibility. Ensure ongoing compliance with evolving regulatory, tax, and governance frameworks. Governance, Risk & Internal Controls Establish and maintain strong internal control environments across all entities. Ensure compliance with global finance policies while tailoring controls to local regulatory and operational realities. Oversee risk management, internal audit coordination, pensions governance, insurance, and company secretarial matters. Proactively identify and mitigate financial, operational, and compliance risks. Promote consistent application of BCG Finance risk management principles and minimum standards across the system, supporting awareness and disciplined execution. SAP & Digital Finance Enablement Act as senior sponsor for SAP-enabled finance operations, ensuring stability post-implementation and continuous optimisation. Ensure effective embedding of SAP across Record-to-Report, Source-to-Pay, Order-to-Cash, and compliance reporting processes. Partner with Global Finance and Technology teams to improve data integrity, reporting quality, and automation. Champion AI literacy and digital adoption within the finance function to enhance efficiency and insight. Team Leadership (Onshore & Offshore) Lead and develop a distributed finance organisation, including onshore country teams and offshore/shared service teams. Manage and mentor senior finance professionals (Controllers, Heads of Finance, senior managers), ensuring depth, succession planning, and capability building. Create clear accountability models across geographies, balancing centralisation with local statutory needs. Foster a high-performance, inclusive culture grounded in trust, coaching, and continuous development. Strategic Business Partnership Operate as a trusted advisor to the System Leader, Managing Partners, and Global Finance leadership. Support strategic decisions on pricing, investments, cost optimisation, client contracting, and resource deployment. Balance short-term performance with long-term value creation, compliance, and reputational integrity. Contribute to system-wide and global finance initiatives as a senior thought partner. Collaborate closely with Partner Services and Treasury teams to support effective execution of partner-related financial processes in line with global policies. What You'll Bring Essential Fully qualified accountant (ACA, ACCA, CIMA, CPA or equivalent), with strong academic foundations and a university degree in Finance, Accounting, Economics, or Business Administration. Extensive (typically 15-20+ years) senior finance leadership experience, including operating as part of a leadership team within professional services, partnership-based, or similarly matrixed environments. Proven track record of influencing change and driving outcomes within complex, matrixed, international organisations. Strong hands-on and technical expertise across financial reporting (including US GAAP and local GAAP), tax, audit, compliance, and internal controls. Proven experience engaging directly with regulators and tax authorities. Demonstrated ability to lead senior finance professionals across geographies. Strong SAP literacy and experience operating within ERP-enabled finance environments. Exceptional stakeholder management and communication skills, with credibility at senior leadership and external authority level. Desirable Experience operating in professional services or partnership-based environments. Exposure to large-scale finance transformation and shared service models. Experience navigating matrixed global organisations. Coaching or people development credentials. Leadership Attributes Calm, grounded, and values-led leadership style, with high integrity and strong professional judgement. Coaching-oriented people leader who develops talent, builds trust, and supports long-term capability building. Comfortable operating in ambiguity and complexity while maintaining clarity and focus. Strategic thinker with the discipline to execute. Who You'll Work With The System Leadership Team and the Regional Teams; other leaders within the Regional Finance Teams as well as the respective teams in the systems; BST, SBUs and global leadership teams, the group of Managing Directors & (Senior) Partners of BCG. Additional info Applications will be accepted until 8. March 2026. We encourage interested candidates to submit their applications in advance of this date. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Team Assistant, with minute taking Daily pay rate up to 119 9am- 5pm 4 Weeks temporary position with possibility for extension/permanent role Stunning offices with excellent public transport links! Immediate start available Are you an organised and proactive professional? Do you thrive in dynamic environments and have a knack for minute taking managing complex schedules and documentation? If so, we invite you to consider an exciting opportunity as a Team Assistant based in Edgbaston, Birmingham! This temporary role offers a chance to support the Chief Executive in delivering impactful projects and initiatives. What You'll Be Doing: Attend a high volume of internal and external meetings, taking clear, accurate, and concise minutes Proactively manage complex and ever-changing diaries for senior stakeholders Ensure all meetings are well-prepared with agendas, materials, and logistics in place Provide comprehensive administrative support including document preparation, formatting, and correspondence Plan and coordinate meetings, events, and business activities end-to-end Liaise with internal teams and external partners to ensure smooth running of operations Act as a key point of contact on behalf of senior leadership Build strong relationships across the business and with external contacts Communicate clearly and confidently at all levels What were looking for : Proven experience operating in a senior administrative or PA role within a fast-paced environment Strong experience in minute taking, with the ability to accurately capture key discussions, actions, and decisions Exceptional attention to detail, ensuring accuracy across all tasks and documentation Excellent organisational skills, with the ability to manage multiple priorities effectively Demonstrated ability to prioritise workload and meet tight deadlines in a high-pressure setting As a Team Assistant, you will play a crucial role in ensuring the leadership team operates smoothly and effectively. Ready to Make a Difference? If you're excited about the prospect of joining a dedicated team and contributing to the success of the leadership, we want to hear from you! Apply now to embark on a rewarding journey as a temporary Team Assistant. Don't miss this chance to be part of something special! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 09, 2026
Seasonal
Team Assistant, with minute taking Daily pay rate up to 119 9am- 5pm 4 Weeks temporary position with possibility for extension/permanent role Stunning offices with excellent public transport links! Immediate start available Are you an organised and proactive professional? Do you thrive in dynamic environments and have a knack for minute taking managing complex schedules and documentation? If so, we invite you to consider an exciting opportunity as a Team Assistant based in Edgbaston, Birmingham! This temporary role offers a chance to support the Chief Executive in delivering impactful projects and initiatives. What You'll Be Doing: Attend a high volume of internal and external meetings, taking clear, accurate, and concise minutes Proactively manage complex and ever-changing diaries for senior stakeholders Ensure all meetings are well-prepared with agendas, materials, and logistics in place Provide comprehensive administrative support including document preparation, formatting, and correspondence Plan and coordinate meetings, events, and business activities end-to-end Liaise with internal teams and external partners to ensure smooth running of operations Act as a key point of contact on behalf of senior leadership Build strong relationships across the business and with external contacts Communicate clearly and confidently at all levels What were looking for : Proven experience operating in a senior administrative or PA role within a fast-paced environment Strong experience in minute taking, with the ability to accurately capture key discussions, actions, and decisions Exceptional attention to detail, ensuring accuracy across all tasks and documentation Excellent organisational skills, with the ability to manage multiple priorities effectively Demonstrated ability to prioritise workload and meet tight deadlines in a high-pressure setting As a Team Assistant, you will play a crucial role in ensuring the leadership team operates smoothly and effectively. Ready to Make a Difference? If you're excited about the prospect of joining a dedicated team and contributing to the success of the leadership, we want to hear from you! Apply now to embark on a rewarding journey as a temporary Team Assistant. Don't miss this chance to be part of something special! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sales Support Administrator - Express Fuel is seeking a motivated Sales Support Administrator to join their growing team on a full-time, permanent basis in North Anston, South Yorkshire. Fantastic Company Benefits Include: Competitive Salary: £27,000 £30,000 per annum (depending on experience) Holiday: 25 days annual leave plus bank holidays Additional: Career progression opportunities; friendly and supportive team environment About the role: As a Sales Support Administrator, you will play a key role in supporting the sales function of a fast-growing market leader within the fuel industry. You will be responsible for delivering excellent customer service, managing client accounts, and ensuring smooth order processing and administration. This is a varied role where you will support both new and existing customers, strengthen client relationships, and contribute directly to sales growth and retention. Working closely with the sales team, you will help ensure a high-quality service is delivered at all times. Key responsibilities include: Respond to incoming calls and emails promptly, delivering excellent customer service Build and maintain strong relationships with clients and suppliers Manage existing client accounts and identify opportunities for growth and re-engagement Support the sales team in achieving targets and business objectives Assist with customer retention and engagement activity Process client orders accurately and efficiently Carry out general administrative duties including scheduling and document management Provide cover and support for colleagues during absences Maintain accurate records and ensure effective use of administrative systems Undertake any additional duties as required by the business About you: As a Sales Support Administrator, you will have previous experience in customer service or account management, with strong communication skills and a proactive, professional approach. You will be highly organised, capable of managing multiple priorities, and confident using Microsoft Office and administrative systems. You will be motivated by delivering excellent customer service, building long-term relationships, and supporting a busy sales environment. A positive attitude, strong attention to detail, and willingness to contribute as part of a team are essential. Working hours are Monday Friday, 8am 5pm. Please note due to the location you will need your own transport, and parking is provided. About Express Fuel: Express Fuel is a fast-growing, market-leading business within the fuel industry, operating across the UK. The company provides reliable fuel solutions and services to a wide range of clients, with a strong focus on customer service, efficiency, and long-term relationships. As a forward-thinking organisation, Express Fuel continues to expand its operations while maintaining a supportive and professional working environment for its team. If you have the relevant skills and experience for this Sales Support Administrator and would like to apply, then we would love to hear from you. Please forward a completely up to date CV which outlines your relevant experience for this role to be considered. Please check your email inbox and spam / junk mail folder for any email correspondence for this Vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments. No Recruitment Agencies Please This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
May 09, 2026
Full time
Sales Support Administrator - Express Fuel is seeking a motivated Sales Support Administrator to join their growing team on a full-time, permanent basis in North Anston, South Yorkshire. Fantastic Company Benefits Include: Competitive Salary: £27,000 £30,000 per annum (depending on experience) Holiday: 25 days annual leave plus bank holidays Additional: Career progression opportunities; friendly and supportive team environment About the role: As a Sales Support Administrator, you will play a key role in supporting the sales function of a fast-growing market leader within the fuel industry. You will be responsible for delivering excellent customer service, managing client accounts, and ensuring smooth order processing and administration. This is a varied role where you will support both new and existing customers, strengthen client relationships, and contribute directly to sales growth and retention. Working closely with the sales team, you will help ensure a high-quality service is delivered at all times. Key responsibilities include: Respond to incoming calls and emails promptly, delivering excellent customer service Build and maintain strong relationships with clients and suppliers Manage existing client accounts and identify opportunities for growth and re-engagement Support the sales team in achieving targets and business objectives Assist with customer retention and engagement activity Process client orders accurately and efficiently Carry out general administrative duties including scheduling and document management Provide cover and support for colleagues during absences Maintain accurate records and ensure effective use of administrative systems Undertake any additional duties as required by the business About you: As a Sales Support Administrator, you will have previous experience in customer service or account management, with strong communication skills and a proactive, professional approach. You will be highly organised, capable of managing multiple priorities, and confident using Microsoft Office and administrative systems. You will be motivated by delivering excellent customer service, building long-term relationships, and supporting a busy sales environment. A positive attitude, strong attention to detail, and willingness to contribute as part of a team are essential. Working hours are Monday Friday, 8am 5pm. Please note due to the location you will need your own transport, and parking is provided. About Express Fuel: Express Fuel is a fast-growing, market-leading business within the fuel industry, operating across the UK. The company provides reliable fuel solutions and services to a wide range of clients, with a strong focus on customer service, efficiency, and long-term relationships. As a forward-thinking organisation, Express Fuel continues to expand its operations while maintaining a supportive and professional working environment for its team. If you have the relevant skills and experience for this Sales Support Administrator and would like to apply, then we would love to hear from you. Please forward a completely up to date CV which outlines your relevant experience for this role to be considered. Please check your email inbox and spam / junk mail folder for any email correspondence for this Vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments. No Recruitment Agencies Please This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
People & Operations Support Lead Leicester / Hybrid c 40,000p.a. Are you someone who naturally keeps people, processes and priorities running smoothly? Do you enjoy being the organised and proactive support behind a busy leadership team? Are you looking for a role that blends people coordination, administration and operational support? The Company: Our client is seeking a highly organised and adaptable People & Operations Support Lead to support a fast-moving HR and operational function. This role will suit somebody with strong coordination skills who enjoys multitasking, improving processes and supporting both people and business operations within a collaborative environment. Role & Responsibilities of the People & Operations Support Lead: Provide operational and administrative support to the Head of People and HR Coordinate HR processes including onboarding, employee records, documentation and compliance administration Manage diaries, priorities, meetings and workflow coordination across the function Support employee communications, engagement initiatives and training coordination Maintain internal systems, reports and trackers ensuring accuracy and confidentiality Assist with recruitment coordination and candidate onboarding activities Work collaboratively with departments across the business to ensure smooth operational support Support continuous improvement projects and process efficiencies across HR and operations About You as the People & Operations Support Lead: Experience within HR coordination, operations support, PA/EA support or business administration Highly organised with the ability to manage multiple priorities simultaneously Strong communication and relationship-building skills Confident working independently and making decisions within a fast-paced environment Excellent attention to detail and strong system skills A proactive and adaptable mindset with the ability to stay one step ahead Experience using HR systems or databases would be advantageous Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
May 09, 2026
Full time
People & Operations Support Lead Leicester / Hybrid c 40,000p.a. Are you someone who naturally keeps people, processes and priorities running smoothly? Do you enjoy being the organised and proactive support behind a busy leadership team? Are you looking for a role that blends people coordination, administration and operational support? The Company: Our client is seeking a highly organised and adaptable People & Operations Support Lead to support a fast-moving HR and operational function. This role will suit somebody with strong coordination skills who enjoys multitasking, improving processes and supporting both people and business operations within a collaborative environment. Role & Responsibilities of the People & Operations Support Lead: Provide operational and administrative support to the Head of People and HR Coordinate HR processes including onboarding, employee records, documentation and compliance administration Manage diaries, priorities, meetings and workflow coordination across the function Support employee communications, engagement initiatives and training coordination Maintain internal systems, reports and trackers ensuring accuracy and confidentiality Assist with recruitment coordination and candidate onboarding activities Work collaboratively with departments across the business to ensure smooth operational support Support continuous improvement projects and process efficiencies across HR and operations About You as the People & Operations Support Lead: Experience within HR coordination, operations support, PA/EA support or business administration Highly organised with the ability to manage multiple priorities simultaneously Strong communication and relationship-building skills Confident working independently and making decisions within a fast-paced environment Excellent attention to detail and strong system skills A proactive and adaptable mindset with the ability to stay one step ahead Experience using HR systems or databases would be advantageous Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As the Global Practice Management Senior Director (GPMSD), you will partner closely with the Global Practice Area Leader (PAL) and Practice Leadership Team to define, operationalize, and deliver the Practice's strategic agenda. Acting as a strategic advisor and operational leader, you will translate vision into execution-driving initiatives, shaping effective operating models, and ensuring strong performance across regions, sectors, and key priorities. You will serve as the Practice's Chief Operating Officer / Chief of Staff, overseeing execution of global, regional, and sector agendas, including: Products, content, and go-to-market strategy Vantage (Knowledge), including IP, tools, and assets Marketing, communications, and external positioning People, affiliation, and engagement Finance, commercial excellence, and planning As a core member of the Practice Leadership Team, you will lead the Practice infrastructure and operating model, ensuring world-class operations that deliver high-quality, scalable support to internal and external stakeholders. You will oversee a global team of staff across Practice Management, Operations, and Knowledge, and contribute to firm-wide priorities through cross-practice collaboration and leadership communities. Key Responsibilities: 1. Setting Strategic Direction and Driving Outcomes Act as a strategic thought partner to the PAL and Leadership Team to shape and execute long-term vision Lead annual planning and align priorities across regions, sectors, and functions Translate strategy into actionable initiatives with clear ownership and tracking Monitor business performance, identify risks, and drive corrective actions Manage budgets, investments, and resource allocation aligned to strategic priorities Identify and scale growth opportunities, including investment cases and execution roadmaps 2. Driving Thought Leadership, IP, and Product Strategy Shape and execute the Practice's IP and product agenda (content, tools, databases) Partner with Vantage teams to innovate in knowledge capture, tools, and analytics Ensure strong governance and ROI on investments Drive dissemination and adoption of content across case teams and clients Build collaborations with internal (e.g., BCG X, functional PAs) and external partners 3. Building Brand and External Presence (SATT) Define and execute marketing and communications strategy with sector leaders Oversee flagship publications, PR, and global events Strengthen the Practice's external positioning and visibility Track ROI on branding investments and refine strategy accordingly Develop partnerships and innovative approaches to expand reach 4. Leading the People and Affiliation Agenda Align people strategy with commercial priorities and Practice needs Drive engagement, affiliation, and internal connectivity across the Practice Oversee global and regional meetings, communications, and community building Support capability building through training (e.g., Practice academies) Foster alumni engagement and external networks 5. Building and Leading High-Performing Teams Define vision, structure, and performance expectations for Practice Management, Operations, and Knowledge teams Lead, coach, and develop senior team members Oversee hiring, talent pipeline, and organizational design Participate in key people processes (e.g., reviews, committees) Partner with Knowledge leadership to evolve Vantage capabilities 6. Representing the Practice Across BCG Act as key interface with global functions (Finance, HR, Marketing, etc.) Contribute to GPMSD and firm leadership forums Represent the Practice in cross-PA initiatives and strategic programs Drive alignment and collaboration across practices and regions What You'll Bring 15+ years of relevant experience (consulting, strategy, or senior operational leadership) Strong strategic thinking combined with execution excellence Significant experience leading large, global, and matrixed teams Deep understanding of industry sectors relevant to the Practice Proven ability to influence senior stakeholders and drive alignment Strong financial, operational, and organizational management capabilities MBA or equivalent advanced degree preferred Excellent communication skills and proficiency in collaboration tools Who You'll Work With Global Practice Area Leader and Practice Leadership Team Regional and Sector Leaders Practice Management, Operations, and Knowledge (Vantage) teams Global BCG functions (Finance, HR, Marketing, etc.) Broader BCG Practice Area and GPMSD community Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As the Global Practice Management Senior Director (GPMSD), you will partner closely with the Global Practice Area Leader (PAL) and Practice Leadership Team to define, operationalize, and deliver the Practice's strategic agenda. Acting as a strategic advisor and operational leader, you will translate vision into execution-driving initiatives, shaping effective operating models, and ensuring strong performance across regions, sectors, and key priorities. You will serve as the Practice's Chief Operating Officer / Chief of Staff, overseeing execution of global, regional, and sector agendas, including: Products, content, and go-to-market strategy Vantage (Knowledge), including IP, tools, and assets Marketing, communications, and external positioning People, affiliation, and engagement Finance, commercial excellence, and planning As a core member of the Practice Leadership Team, you will lead the Practice infrastructure and operating model, ensuring world-class operations that deliver high-quality, scalable support to internal and external stakeholders. You will oversee a global team of staff across Practice Management, Operations, and Knowledge, and contribute to firm-wide priorities through cross-practice collaboration and leadership communities. Key Responsibilities: 1. Setting Strategic Direction and Driving Outcomes Act as a strategic thought partner to the PAL and Leadership Team to shape and execute long-term vision Lead annual planning and align priorities across regions, sectors, and functions Translate strategy into actionable initiatives with clear ownership and tracking Monitor business performance, identify risks, and drive corrective actions Manage budgets, investments, and resource allocation aligned to strategic priorities Identify and scale growth opportunities, including investment cases and execution roadmaps 2. Driving Thought Leadership, IP, and Product Strategy Shape and execute the Practice's IP and product agenda (content, tools, databases) Partner with Vantage teams to innovate in knowledge capture, tools, and analytics Ensure strong governance and ROI on investments Drive dissemination and adoption of content across case teams and clients Build collaborations with internal (e.g., BCG X, functional PAs) and external partners 3. Building Brand and External Presence (SATT) Define and execute marketing and communications strategy with sector leaders Oversee flagship publications, PR, and global events Strengthen the Practice's external positioning and visibility Track ROI on branding investments and refine strategy accordingly Develop partnerships and innovative approaches to expand reach 4. Leading the People and Affiliation Agenda Align people strategy with commercial priorities and Practice needs Drive engagement, affiliation, and internal connectivity across the Practice Oversee global and regional meetings, communications, and community building Support capability building through training (e.g., Practice academies) Foster alumni engagement and external networks 5. Building and Leading High-Performing Teams Define vision, structure, and performance expectations for Practice Management, Operations, and Knowledge teams Lead, coach, and develop senior team members Oversee hiring, talent pipeline, and organizational design Participate in key people processes (e.g., reviews, committees) Partner with Knowledge leadership to evolve Vantage capabilities 6. Representing the Practice Across BCG Act as key interface with global functions (Finance, HR, Marketing, etc.) Contribute to GPMSD and firm leadership forums Represent the Practice in cross-PA initiatives and strategic programs Drive alignment and collaboration across practices and regions What You'll Bring 15+ years of relevant experience (consulting, strategy, or senior operational leadership) Strong strategic thinking combined with execution excellence Significant experience leading large, global, and matrixed teams Deep understanding of industry sectors relevant to the Practice Proven ability to influence senior stakeholders and drive alignment Strong financial, operational, and organizational management capabilities MBA or equivalent advanced degree preferred Excellent communication skills and proficiency in collaboration tools Who You'll Work With Global Practice Area Leader and Practice Leadership Team Regional and Sector Leaders Practice Management, Operations, and Knowledge (Vantage) teams Global BCG functions (Finance, HR, Marketing, etc.) Broader BCG Practice Area and GPMSD community Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Description The role of a Facilities Night Supervisor is to lead and supervise the performance of the Out of hours facilities technician team which carry out diverse maintenance and repair tasks in both the residential or commercial areas across the business, covering minor plumbing (leaks/toilets/isolation), electrical (bulbs/smoke/alarms/fuses/isolation) carpentry (shelves/doors/cabinets), painting (preparation/decorating) and general upkeep works including gardening or appliance installation. The role requires strong practical skills with an experienced broad skillset. This role is expected to be an on the tools role contributing practically to the tasks of the facilities department. This role is also to provide co-ordination of immediate response out of hours across the resort, identifying issues, mitigating risk and implementing the escalation plan when required. This role will be the lead point of contact for out of hours contractors working on resort. This role working closely with the Facilities assistant managers will and Facilities managers to carry out planned strategic maintenance across resort. General Duties & Key Accountabilities Maintenance & Repairs examples Fixing dripping taps, unblocking sinks and isolations. Fixing/replacing toilets, toilet cisterns and clearing drains Replacing light fixtures, replacement of bulbs, fuses and the isolation of services Hanging pictures/mirrors and location of case goods, preparing/replacement of door handles and ironmongery, installing shelves, curtain rails assembling furniture and basic cabinet works. Painting/decorating and mastic works to minor areas, preparation and making good to walls including filling, sanding and decoration. Groundskeeping including basic gardening, gutter clearance, external cleaning and changeable weather preparations Movement/replacement of furniture and case goods. Safety & Compliance Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to Risk assessments are reviewed and adhered to Regular safety inspections are carried out Support incident response when required. Appropriate cordon areas are put in place. Operational Support Support operational teams with repair needs for day to day tasks in residential/commercial areas and events, entertainment and seasonal attractions as required. Ensure tools, materials and parts are available and stock levels maintained. Ensure all items used adhere to Brand Specifications Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Work in a professional and guest-focused manner when operating in public areas. Provide advice and support to resort departments. Maintain high standards of housekeeping in all work areas. Experience & Qualification Requirements NVQ L2 or equivalent experience in plumbing NVQ L2 or equivalent experience in painting and decorating NVQ L2 or equivalent experience in carpentry Demonstratable experience of leading teams. Knowledge or awareness of Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc Experience of permit to work process and contractor management About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 09, 2026
Full time
Description The role of a Facilities Night Supervisor is to lead and supervise the performance of the Out of hours facilities technician team which carry out diverse maintenance and repair tasks in both the residential or commercial areas across the business, covering minor plumbing (leaks/toilets/isolation), electrical (bulbs/smoke/alarms/fuses/isolation) carpentry (shelves/doors/cabinets), painting (preparation/decorating) and general upkeep works including gardening or appliance installation. The role requires strong practical skills with an experienced broad skillset. This role is expected to be an on the tools role contributing practically to the tasks of the facilities department. This role is also to provide co-ordination of immediate response out of hours across the resort, identifying issues, mitigating risk and implementing the escalation plan when required. This role will be the lead point of contact for out of hours contractors working on resort. This role working closely with the Facilities assistant managers will and Facilities managers to carry out planned strategic maintenance across resort. General Duties & Key Accountabilities Maintenance & Repairs examples Fixing dripping taps, unblocking sinks and isolations. Fixing/replacing toilets, toilet cisterns and clearing drains Replacing light fixtures, replacement of bulbs, fuses and the isolation of services Hanging pictures/mirrors and location of case goods, preparing/replacement of door handles and ironmongery, installing shelves, curtain rails assembling furniture and basic cabinet works. Painting/decorating and mastic works to minor areas, preparation and making good to walls including filling, sanding and decoration. Groundskeeping including basic gardening, gutter clearance, external cleaning and changeable weather preparations Movement/replacement of furniture and case goods. Safety & Compliance Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to Risk assessments are reviewed and adhered to Regular safety inspections are carried out Support incident response when required. Appropriate cordon areas are put in place. Operational Support Support operational teams with repair needs for day to day tasks in residential/commercial areas and events, entertainment and seasonal attractions as required. Ensure tools, materials and parts are available and stock levels maintained. Ensure all items used adhere to Brand Specifications Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Work in a professional and guest-focused manner when operating in public areas. Provide advice and support to resort departments. Maintain high standards of housekeeping in all work areas. Experience & Qualification Requirements NVQ L2 or equivalent experience in plumbing NVQ L2 or equivalent experience in painting and decorating NVQ L2 or equivalent experience in carpentry Demonstratable experience of leading teams. Knowledge or awareness of Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc Experience of permit to work process and contractor management About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Director of Communications & Change for the Global Learning & Engagement team, you will lead the strategic design, execution, and scaling of BCG's global learner engagement and activation ecosystem-powering how BCGers discover, experience, and apply learning across the firm. You will sit at the intersection of learning, marketing, technology, and change, ensuring learning is visible, compelling, personalized and embedded in the flow of work. Specifically, you will: Lead and inspire a globally distributed team of 7-10 learner engagement, marketing communications, and change professionals across multiple regions and time zones, fostering a high-performance, collaborative, and innovative culture. Own enterprise learner engagement and change strategies, designing and executing global campaigns that drive awareness, adoption, and sustained behavior change across priority learning initiatives. Serve as the firm's expert in learning communications automation, with deep hands-on expertise in Salesforce Journey Builder, including dynamic content blocks, data extensions, audience segmentation, and end-to-end journey mapping to enable seamless, scalable, and personalized learner experiences. Establish and lead the Learner Engagement & Activation Center of Excellence (CoE), providing global and regional L&D teams with playbooks, frameworks, branded templates, governance, and best practices to deliver consistent, high-impact communications at scale. Partner seamlessly across a complex stakeholder ecosystem, including Business Services Team Learning, Global and Local L&D teams, Specialty Business Units, IT, L&D Operations, Branding, and the Email Marketing team-balancing priorities, aligning strategies, and driving shared outcomes. Design and execute transformational change management approaches, translating strategy into compelling narratives and campaigns that build understanding, momentum, and buy-in across diverse audiences. Bring cutting-edge marketing thinking to learning, applying leading practices in marketing strategy, branding, storytelling, analytics, and design to create creative, engaging, and differentiated learner experiences that excite BCGers globally. Leverage data, analytics, and technology to continuously test, learn, and optimize engagement strategies-using insights to improve reach, relevance, adoption, and business impact. Facilitate workshops and working sessions with senior stakeholders and partner teams to co-create branding, communication strategies, and change approaches, driving alignment and shared ownership. Explore and apply emerging capabilities, including AI, agentic tools, and modern learning platforms, to enable more personalized, adaptive, and scalable learner engagement experiences across the firm. YOU'RE GOOD AT Turning strategy into action - you translate complex business, learning, and change objectives into clear, compelling engagement and marketing communications strategies that drive adoption and measurable impact. Leading and developing global teams - you inspire, coach, and grow high-performing, globally distributed teams, creating clarity, psychological safety, and accountability across time zones and cultures. Building trust and alignment across stakeholders - you are highly collaborative and credible, bringing together diverse groups across L&D, IT, branding, marketing, and business teams to align around a shared learner experience vision. Operating with both rigor and creativity - you balance structured planning, prioritization, and governance with fresh thinking, storytelling, and innovative approaches that elevate learner engagement. Driving change at scale - you apply strong change management instincts to design campaigns and experiences that shift behaviors, build momentum, and sustain adoption through transformation. Leveraging data, technology, and automation - you are fluent in marketing automation and analytics, using data, AI, and tools like Salesforce Journey Builder to personalize experiences, optimize performance, and continuously improve outcomes. Thinking big while working lean - you are comfortable in fast-paced, high-volume environments, making smart trade-offs today while designing solutions that scale globally tomorrow. Leading with empathy and intent - you develop others, listen deeply, and balance team well-being with high standards and results. What You'll Bring 12+ years of experience in marketing/comms strategy, learner engagement, change management, or enterprise campaign management, with 4+ years leading global or matrixed teams. Deep, hands-on expertise in marketing automation, particularly Salesforce Marketing Cloud (including Journey Builder), MS Dynamics desirable, with a strong understanding of dynamic content, data extensions, audience segmentation, and journey mapping to enable scalable, personalized communication experiences. Demonstrated experience leading enterprise-scale change initiatives, designing and executing multi-channel campaigns that drive awareness, adoption, and sustained behavior change across diverse global audiences. Proven ability to lead and influence across complex stakeholder ecosystems, acting as a strategic bridge between business, learning, branding, marketing, and technology teams (including close partnership with IT and Agile delivery squads). Strong experience with data, analytics, and measurement frameworks, using insights to optimize engagement strategies and demonstrate impact on learner behavior and business outcomes-not just activity or open rates. Solid understanding of AI, personalization, and predictive capabilities, with experience applying these concepts to marketing, communications, or learning contexts to improve relevance, timing, and scale. Experience operating in global, fast-paced environments, managing competing priorities while building systems, playbooks, and capabilities that scale sustainably over time. Who You'll Work With You'll be a core member of the Global Learning & Development leadership team, partnering closely with senior leaders responsible for enterprise learning strategy, curriculum, platforms, and regional delivery. You'll work directly with senior stakeholders and functional leaders across the firm-including business unit leaders, technology partners, branding and marketing experts, and operations teams-to shape and deliver learner engagement, communications, and change strategies aligned to firm-wide priorities. You'll lead a globally distributed, cross-functional team spanning campaign strategy, creative design, marketing automation, analytics, and operations, while also coordinating closely with agile delivery teams responsible for learning and communications platforms. In this highly visible role, you'll act as a strategic advisor, connector, and convener, facilitating alignment across leadership groups, guiding decision-making, and ensuring learner engagement efforts are consistent, scalable, and clearly tied to business outcomes. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Director of Communications & Change for the Global Learning & Engagement team, you will lead the strategic design, execution, and scaling of BCG's global learner engagement and activation ecosystem-powering how BCGers discover, experience, and apply learning across the firm. You will sit at the intersection of learning, marketing, technology, and change, ensuring learning is visible, compelling, personalized and embedded in the flow of work. Specifically, you will: Lead and inspire a globally distributed team of 7-10 learner engagement, marketing communications, and change professionals across multiple regions and time zones, fostering a high-performance, collaborative, and innovative culture. Own enterprise learner engagement and change strategies, designing and executing global campaigns that drive awareness, adoption, and sustained behavior change across priority learning initiatives. Serve as the firm's expert in learning communications automation, with deep hands-on expertise in Salesforce Journey Builder, including dynamic content blocks, data extensions, audience segmentation, and end-to-end journey mapping to enable seamless, scalable, and personalized learner experiences. Establish and lead the Learner Engagement & Activation Center of Excellence (CoE), providing global and regional L&D teams with playbooks, frameworks, branded templates, governance, and best practices to deliver consistent, high-impact communications at scale. Partner seamlessly across a complex stakeholder ecosystem, including Business Services Team Learning, Global and Local L&D teams, Specialty Business Units, IT, L&D Operations, Branding, and the Email Marketing team-balancing priorities, aligning strategies, and driving shared outcomes. Design and execute transformational change management approaches, translating strategy into compelling narratives and campaigns that build understanding, momentum, and buy-in across diverse audiences. Bring cutting-edge marketing thinking to learning, applying leading practices in marketing strategy, branding, storytelling, analytics, and design to create creative, engaging, and differentiated learner experiences that excite BCGers globally. Leverage data, analytics, and technology to continuously test, learn, and optimize engagement strategies-using insights to improve reach, relevance, adoption, and business impact. Facilitate workshops and working sessions with senior stakeholders and partner teams to co-create branding, communication strategies, and change approaches, driving alignment and shared ownership. Explore and apply emerging capabilities, including AI, agentic tools, and modern learning platforms, to enable more personalized, adaptive, and scalable learner engagement experiences across the firm. YOU'RE GOOD AT Turning strategy into action - you translate complex business, learning, and change objectives into clear, compelling engagement and marketing communications strategies that drive adoption and measurable impact. Leading and developing global teams - you inspire, coach, and grow high-performing, globally distributed teams, creating clarity, psychological safety, and accountability across time zones and cultures. Building trust and alignment across stakeholders - you are highly collaborative and credible, bringing together diverse groups across L&D, IT, branding, marketing, and business teams to align around a shared learner experience vision. Operating with both rigor and creativity - you balance structured planning, prioritization, and governance with fresh thinking, storytelling, and innovative approaches that elevate learner engagement. Driving change at scale - you apply strong change management instincts to design campaigns and experiences that shift behaviors, build momentum, and sustain adoption through transformation. Leveraging data, technology, and automation - you are fluent in marketing automation and analytics, using data, AI, and tools like Salesforce Journey Builder to personalize experiences, optimize performance, and continuously improve outcomes. Thinking big while working lean - you are comfortable in fast-paced, high-volume environments, making smart trade-offs today while designing solutions that scale globally tomorrow. Leading with empathy and intent - you develop others, listen deeply, and balance team well-being with high standards and results. What You'll Bring 12+ years of experience in marketing/comms strategy, learner engagement, change management, or enterprise campaign management, with 4+ years leading global or matrixed teams. Deep, hands-on expertise in marketing automation, particularly Salesforce Marketing Cloud (including Journey Builder), MS Dynamics desirable, with a strong understanding of dynamic content, data extensions, audience segmentation, and journey mapping to enable scalable, personalized communication experiences. Demonstrated experience leading enterprise-scale change initiatives, designing and executing multi-channel campaigns that drive awareness, adoption, and sustained behavior change across diverse global audiences. Proven ability to lead and influence across complex stakeholder ecosystems, acting as a strategic bridge between business, learning, branding, marketing, and technology teams (including close partnership with IT and Agile delivery squads). Strong experience with data, analytics, and measurement frameworks, using insights to optimize engagement strategies and demonstrate impact on learner behavior and business outcomes-not just activity or open rates. Solid understanding of AI, personalization, and predictive capabilities, with experience applying these concepts to marketing, communications, or learning contexts to improve relevance, timing, and scale. Experience operating in global, fast-paced environments, managing competing priorities while building systems, playbooks, and capabilities that scale sustainably over time. Who You'll Work With You'll be a core member of the Global Learning & Development leadership team, partnering closely with senior leaders responsible for enterprise learning strategy, curriculum, platforms, and regional delivery. You'll work directly with senior stakeholders and functional leaders across the firm-including business unit leaders, technology partners, branding and marketing experts, and operations teams-to shape and deliver learner engagement, communications, and change strategies aligned to firm-wide priorities. You'll lead a globally distributed, cross-functional team spanning campaign strategy, creative design, marketing automation, analytics, and operations, while also coordinating closely with agile delivery teams responsible for learning and communications platforms. In this highly visible role, you'll act as a strategic advisor, connector, and convener, facilitating alignment across leadership groups, guiding decision-making, and ensuring learner engagement efforts are consistent, scalable, and clearly tied to business outcomes. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage on our Topic Activation path within BCG's Technology, Media, and Telecommunications (TMT) practice area you will work in a growing global team, providing insights to our Hardware clients, while working together with our case teams and proposal teams to bring in data-drive insights, knowledge assets and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. You will support commercialization efforts for the sector, working closely with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. TMT practice area is one of BCG's fastest growing practice areas. We work with High Tech, Media and Telecommunication clients to make sense of the changes transforming their industries, define winning business models suited to the new competitive environment, and implement those models in ways that create competitive advantage. BCG TMT's vision is to be recognized as the transformation partner with leading TMT companies who are changing the world. YOU'RE GOOD AT Working on client projects as part of case team and proposal teams, solving complex client problems through relevant analytical approaches and customized solutions for our clients in the Datacenter/Hardware industry. Bringing valuable industry experiences and insights in your specialized areas of expertise, for example, such as Data Center, Hardware devices, Supply Chain, R&D assessment, go-to-market excellence, pricing, operations and other relevant topics in the sector Communicating with clients, senior stakeholders and case teams, demonstrating the ability to engage your audience effectively while demonstrating the ability to translate technical insights and complex context into actionable business strategies Driving the productization and automation of strategic offerings and knowledge assets, building and maintaining proprietary databases and tools empowered by AI, accelerating the deliverables and answering critical questions in unique client context. Ability to use GenAI tools Is a must Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in relevant Datacenter/Hardware industry required; candidates with consulting experience strongly preferred In lieu of consulting experience, 3+ years minimum consulting experience required; 4-6+ years of industry experience in strategy strongly preferred Bachelor's Degree required (advanced degree preferred). Major in Electronics/Electrical/Computer Science Engineering preferred Strong data analytics skills and proficient with Tableau, Alteryx, SQL or Python Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Fluency in English Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment Advanced data analytics skills and proficient with Tableau, Alteryx, SQL or Python Who You'll Work With As a Senior Analyst - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage on our Topic Activation path within BCG's Technology, Media, and Telecommunications (TMT) practice area you will work in a growing global team, providing insights to our Hardware clients, while working together with our case teams and proposal teams to bring in data-drive insights, knowledge assets and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. You will support commercialization efforts for the sector, working closely with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. TMT practice area is one of BCG's fastest growing practice areas. We work with High Tech, Media and Telecommunication clients to make sense of the changes transforming their industries, define winning business models suited to the new competitive environment, and implement those models in ways that create competitive advantage. BCG TMT's vision is to be recognized as the transformation partner with leading TMT companies who are changing the world. YOU'RE GOOD AT Working on client projects as part of case team and proposal teams, solving complex client problems through relevant analytical approaches and customized solutions for our clients in the Datacenter/Hardware industry. Bringing valuable industry experiences and insights in your specialized areas of expertise, for example, such as Data Center, Hardware devices, Supply Chain, R&D assessment, go-to-market excellence, pricing, operations and other relevant topics in the sector Communicating with clients, senior stakeholders and case teams, demonstrating the ability to engage your audience effectively while demonstrating the ability to translate technical insights and complex context into actionable business strategies Driving the productization and automation of strategic offerings and knowledge assets, building and maintaining proprietary databases and tools empowered by AI, accelerating the deliverables and answering critical questions in unique client context. Ability to use GenAI tools Is a must Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in relevant Datacenter/Hardware industry required; candidates with consulting experience strongly preferred In lieu of consulting experience, 3+ years minimum consulting experience required; 4-6+ years of industry experience in strategy strongly preferred Bachelor's Degree required (advanced degree preferred). Major in Electronics/Electrical/Computer Science Engineering preferred Strong data analytics skills and proficient with Tableau, Alteryx, SQL or Python Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Fluency in English Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment Advanced data analytics skills and proficient with Tableau, Alteryx, SQL or Python Who You'll Work With As a Senior Analyst - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : München Madrid London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage within BCG's Operations and Marketing, Sales and Pricing Practice Areas you will work in a growing global team, providing industry/functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. Within the Topic Activation path, you'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. You will support commercialization efforts for the Customer Services topic working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. The Customer Services and Contact Centers Topic Area is an expert network of knowledge team members and experienced consultants who help clients on specific cases related to typical contact center and customer service improvement levers (e.g., waste contact reduction, handling time optimization, digital migration, productivity improvement, queuing logics, IVR optimization, etc.). You will have substantive experience using technology and process innovation in Customer Service and Contact Centers. In addition, expertise in developing a strategy, managing demand, deploying capacity, enable talent, and adopting new ways of working. YOU'RE GOOD AT Solving client problems through formulating relevant research and/or analytical approaches in your area of expertise, namely Customer Service and Contact Centers Conducting call center data analysis to assess drivers of demand and performance Identifying digital service and AI optimization levers to improve operational efficiency Defining contact center improvement business cases and delivery plans Communicating with case teams and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in relevant with relevance to Customer Service and Contact Centers; candidates with consulting experience preferred In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred. Ideally experience in big Contact Center (>5,000 FTEs) transformations/operations with a major service provider / brand (e.g. retail bank, telecoms provider, utility, airline, ), Or, relevant tech firm (Zendesk, Nice, Qualtrics) doing product management and / or product marketing. Experience with a combination of technology (RPA, AI), operations and people challenges Bachelor's Degree required (advanced degree preferred) Fluency in English; German language preferred Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Senior Analyst - BCG Vantage, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise ) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Locations : München Madrid London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage within BCG's Operations and Marketing, Sales and Pricing Practice Areas you will work in a growing global team, providing industry/functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. Within the Topic Activation path, you'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. You will support commercialization efforts for the Customer Services topic working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. The Customer Services and Contact Centers Topic Area is an expert network of knowledge team members and experienced consultants who help clients on specific cases related to typical contact center and customer service improvement levers (e.g., waste contact reduction, handling time optimization, digital migration, productivity improvement, queuing logics, IVR optimization, etc.). You will have substantive experience using technology and process innovation in Customer Service and Contact Centers. In addition, expertise in developing a strategy, managing demand, deploying capacity, enable talent, and adopting new ways of working. YOU'RE GOOD AT Solving client problems through formulating relevant research and/or analytical approaches in your area of expertise, namely Customer Service and Contact Centers Conducting call center data analysis to assess drivers of demand and performance Identifying digital service and AI optimization levers to improve operational efficiency Defining contact center improvement business cases and delivery plans Communicating with case teams and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in relevant with relevance to Customer Service and Contact Centers; candidates with consulting experience preferred In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred. Ideally experience in big Contact Center (>5,000 FTEs) transformations/operations with a major service provider / brand (e.g. retail bank, telecoms provider, utility, airline, ), Or, relevant tech firm (Zendesk, Nice, Qualtrics) doing product management and / or product marketing. Experience with a combination of technology (RPA, AI), operations and people challenges Bachelor's Degree required (advanced degree preferred) Fluency in English; German language preferred Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Senior Analyst - BCG Vantage, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise ) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Lisbon London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG partners with clients to tackle some of the world's most complex and pressing challenges. Guided by our purpose and grounded in our values, we unlock the potential of those who advance the world. BCG's Global Legal Team is a critical enabler of the firm's success, driving impact across strategic, operational, and risk-related priorities. To support the firm's digital transformation, Legal continues to evolve its products, processes, data, and technology to deliver exceptional service, value, and flexibility at scale. The Global Legal Product Owner - Senior Manager is a key member of BCG's Legal Strategy & Operations team and a senior leader within the Global Legal Product Portfolio. This role serves as Product Owner for the Data & Reporting Squad, with responsibility for setting product vision and strategy, owning the backlog, and driving delivery of enterprise-grade data, reporting, and analytical capabilities. The role has direct line management responsibility for the Data & Reporting Product Analyst and provides leadership across the squad while partnering closely with Legal leadership, technology teams, and product portfolio leaders. This role plays a critical part in shaping Legal's data foundation and enabling AI-powered solutions across the function. The ideal candidate brings deep data and analytics expertise, strong product leadership skills, and the ability to operate strategically while selectively diving deep into complex data and analytical challenges as needed. A Global Legal Product Owner - Senior Manager is a customer-centric, outcome-oriented leader who enjoys working with teams to design and deliver high-impact data products. You will lead the Data & Reporting Squad and own the end-to-end product vision, roadmap, and delivery of Legal's data, reporting, and analytics capabilities. Among your responsibilities, you will: Own the product vision, strategy, and roadmap for Legal's Data & Reporting products, aligning delivery with Legal leadership priorities and broader firm objectives. Deliver business results and stakeholder value across multiple groups by defining and tracking OKRs and KPIs for data, reporting, and analytical capabilities. Serve as the voice of the customer for Legal leadership and end users, ensuring reporting, data foundations, and AI-enabled solutions address real business needs and risks. Lead backlog prioritization and sequencing to maximize value delivery, balancing near-term reporting needs with long-term data and AI strategy. Directly manage and develop the Legal Data & Reporting Product Analyst - Manager, providing coaching, feedback, and performance support while enabling effective squad execution. Support and enable the Data & Reporting Squad to succeed, partnering with Chapter Leads to ensure appropriate resourcing, skills, and technical expertise. Act as a hands-on product leader during critical initiatives or delivery crunches, engaging directly in data analysis, SQL, BI tooling, or solution design as needed. Partner closely with portfolio leadership to ensure alignment with portfolio strategy, dependencies, and investment decisions. Champion Agile ways of working, modeling modern product behaviors and leveraging technology to accelerate Legal's digital transformation. Bring external market awareness and benchmarking into product strategy, positioning Legal as an innovation leader within BCG. Support quarterly and annual planning cycles, including initiative definition, prioritization, and roadmap planning. In support of BCG's digital transformation, this role partners closely with Legal, Technology, and Operations stakeholders to introduce new data platforms, analytical tools, and AI-enabled capabilities. The Data & Reporting Squad plays a foundational role in shaping how Legal leverages data today and enables advanced analytics and AI solutions in the future. YOU'RE GOOD AT Setting a clear product vision and translating strategy into executable roadmaps Balancing strategic leadership with hands-on problem solving when needed Applying a data-driven approach to decision-making and prioritization Leading and developing high-performing team members through influence and direct management Navigating ambiguity and making pragmatic trade-offs in a complex environment Communicating complex data and analytical concepts clearly to senior leaders Driving outcomes across cross-functional, globally distributed teams Bringing external perspective and innovation into internal product development Managing competing priorities while maintaining momentum and delivery focus Thinking creatively to design scalable, high-impact solutions What You'll Bring 10+ years of experience in product management, analytics, data, or technology-enabled transformation roles. Demonstrated experience as a Product Owner or product leader within Agile delivery environments. Strong understanding of data platforms, reporting, analytics, and data governance concepts. Hands-on experience with data analysis, SQL, and business intelligence tools (e.g., Tableau, Power BI); comfort diving into data as needed. Experience enabling or supporting AI and advanced analytics solutions through strong data foundations. Proven ability to lead and develop talent, including direct line management experience. Exceptional stakeholder management and communication skills. Experience operating in a fast-paced, intellectually rigorous, professional services environment. Strong understanding of enterprise technology and digital transformation initiatives. Agile certifications (e.g., Scrum.org, Scrum Alliance) preferred but not required. Who You'll Work With This role sits within BCG's Global Legal Team, specifically in the Strategy & Operations Center of Excellence. You will work closely with the Data & Reporting Squad, Product Portfolio leadership, and Agile peers across Legal. The role also partners extensively with stakeholders across Finance, HR, IT, and other BCG functions, as well as external vendors supporting Legal's data, reporting, and analytics platforms. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Locations : Lisbon London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG partners with clients to tackle some of the world's most complex and pressing challenges. Guided by our purpose and grounded in our values, we unlock the potential of those who advance the world. BCG's Global Legal Team is a critical enabler of the firm's success, driving impact across strategic, operational, and risk-related priorities. To support the firm's digital transformation, Legal continues to evolve its products, processes, data, and technology to deliver exceptional service, value, and flexibility at scale. The Global Legal Product Owner - Senior Manager is a key member of BCG's Legal Strategy & Operations team and a senior leader within the Global Legal Product Portfolio. This role serves as Product Owner for the Data & Reporting Squad, with responsibility for setting product vision and strategy, owning the backlog, and driving delivery of enterprise-grade data, reporting, and analytical capabilities. The role has direct line management responsibility for the Data & Reporting Product Analyst and provides leadership across the squad while partnering closely with Legal leadership, technology teams, and product portfolio leaders. This role plays a critical part in shaping Legal's data foundation and enabling AI-powered solutions across the function. The ideal candidate brings deep data and analytics expertise, strong product leadership skills, and the ability to operate strategically while selectively diving deep into complex data and analytical challenges as needed. A Global Legal Product Owner - Senior Manager is a customer-centric, outcome-oriented leader who enjoys working with teams to design and deliver high-impact data products. You will lead the Data & Reporting Squad and own the end-to-end product vision, roadmap, and delivery of Legal's data, reporting, and analytics capabilities. Among your responsibilities, you will: Own the product vision, strategy, and roadmap for Legal's Data & Reporting products, aligning delivery with Legal leadership priorities and broader firm objectives. Deliver business results and stakeholder value across multiple groups by defining and tracking OKRs and KPIs for data, reporting, and analytical capabilities. Serve as the voice of the customer for Legal leadership and end users, ensuring reporting, data foundations, and AI-enabled solutions address real business needs and risks. Lead backlog prioritization and sequencing to maximize value delivery, balancing near-term reporting needs with long-term data and AI strategy. Directly manage and develop the Legal Data & Reporting Product Analyst - Manager, providing coaching, feedback, and performance support while enabling effective squad execution. Support and enable the Data & Reporting Squad to succeed, partnering with Chapter Leads to ensure appropriate resourcing, skills, and technical expertise. Act as a hands-on product leader during critical initiatives or delivery crunches, engaging directly in data analysis, SQL, BI tooling, or solution design as needed. Partner closely with portfolio leadership to ensure alignment with portfolio strategy, dependencies, and investment decisions. Champion Agile ways of working, modeling modern product behaviors and leveraging technology to accelerate Legal's digital transformation. Bring external market awareness and benchmarking into product strategy, positioning Legal as an innovation leader within BCG. Support quarterly and annual planning cycles, including initiative definition, prioritization, and roadmap planning. In support of BCG's digital transformation, this role partners closely with Legal, Technology, and Operations stakeholders to introduce new data platforms, analytical tools, and AI-enabled capabilities. The Data & Reporting Squad plays a foundational role in shaping how Legal leverages data today and enables advanced analytics and AI solutions in the future. YOU'RE GOOD AT Setting a clear product vision and translating strategy into executable roadmaps Balancing strategic leadership with hands-on problem solving when needed Applying a data-driven approach to decision-making and prioritization Leading and developing high-performing team members through influence and direct management Navigating ambiguity and making pragmatic trade-offs in a complex environment Communicating complex data and analytical concepts clearly to senior leaders Driving outcomes across cross-functional, globally distributed teams Bringing external perspective and innovation into internal product development Managing competing priorities while maintaining momentum and delivery focus Thinking creatively to design scalable, high-impact solutions What You'll Bring 10+ years of experience in product management, analytics, data, or technology-enabled transformation roles. Demonstrated experience as a Product Owner or product leader within Agile delivery environments. Strong understanding of data platforms, reporting, analytics, and data governance concepts. Hands-on experience with data analysis, SQL, and business intelligence tools (e.g., Tableau, Power BI); comfort diving into data as needed. Experience enabling or supporting AI and advanced analytics solutions through strong data foundations. Proven ability to lead and develop talent, including direct line management experience. Exceptional stakeholder management and communication skills. Experience operating in a fast-paced, intellectually rigorous, professional services environment. Strong understanding of enterprise technology and digital transformation initiatives. Agile certifications (e.g., Scrum.org, Scrum Alliance) preferred but not required. Who You'll Work With This role sits within BCG's Global Legal Team, specifically in the Strategy & Operations Center of Excellence. You will work closely with the Data & Reporting Squad, Product Portfolio leadership, and Agile peers across Legal. The role also partners extensively with stakeholders across Finance, HR, IT, and other BCG functions, as well as external vendors supporting Legal's data, reporting, and analytics platforms. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : München Madrid London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage within BCG's Operations and Marketing, Sales and Pricing Practice Areas you will work in a growing global team, providing industry/functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. Within the Topic Activation path, you'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. You will support commercialization efforts for the Customer Services topic working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. The Customer Services and Contact Centers Topic Area is an expert network of knowledge team members and experienced consultants who help clients on specific cases related to typical contact center and customer service improvement levers (e.g., waste contact reduction, handling time optimization, digital migration, productivity improvement, queuing logics, IVR optimization, etc.). You will have substantive experience using technology and process innovation in Customer Service and Contact Centers. In addition, expertise in developing a strategy, managing demand, deploying capacity, enable talent, and adopting new ways of working. YOU'RE GOOD AT Solving client problems through formulating relevant research and/or analytical approaches in your area of expertise, namely Customer Service and Contact Centers Conducting call center data analysis to assess drivers of demand and performance Identifying digital service and AI optimization levers to improve operational efficiency Defining contact center improvement business cases and delivery plans Communicating with case teams and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in relevant with relevance to Customer Service and Contact Centers; candidates with consulting experience preferred In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred. Ideally experience in big Contact Center (>5,000 FTEs) transformations/operations with a major service provider / brand (e.g. retail bank, telecoms provider, utility, airline, ), Or, relevant tech firm (Zendesk, Nice, Qualtrics) doing product management and / or product marketing. Experience with a combination of technology (RPA, AI), operations and people challenges Bachelor's Degree required (advanced degree preferred) Fluency in English; German language preferred Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Senior Analyst - BCG Vantage, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise ) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 09, 2026
Full time
Locations : München Madrid London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage within BCG's Operations and Marketing, Sales and Pricing Practice Areas you will work in a growing global team, providing industry/functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. Within the Topic Activation path, you'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. You will support commercialization efforts for the Customer Services topic working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. The Customer Services and Contact Centers Topic Area is an expert network of knowledge team members and experienced consultants who help clients on specific cases related to typical contact center and customer service improvement levers (e.g., waste contact reduction, handling time optimization, digital migration, productivity improvement, queuing logics, IVR optimization, etc.). You will have substantive experience using technology and process innovation in Customer Service and Contact Centers. In addition, expertise in developing a strategy, managing demand, deploying capacity, enable talent, and adopting new ways of working. YOU'RE GOOD AT Solving client problems through formulating relevant research and/or analytical approaches in your area of expertise, namely Customer Service and Contact Centers Conducting call center data analysis to assess drivers of demand and performance Identifying digital service and AI optimization levers to improve operational efficiency Defining contact center improvement business cases and delivery plans Communicating with case teams and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in relevant with relevance to Customer Service and Contact Centers; candidates with consulting experience preferred In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred. Ideally experience in big Contact Center (>5,000 FTEs) transformations/operations with a major service provider / brand (e.g. retail bank, telecoms provider, utility, airline, ), Or, relevant tech firm (Zendesk, Nice, Qualtrics) doing product management and / or product marketing. Experience with a combination of technology (RPA, AI), operations and people challenges Bachelor's Degree required (advanced degree preferred) Fluency in English; German language preferred Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Senior Analyst - BCG Vantage, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise ) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
