Date Posted: 2021-07-14-07:00 Country: United Kingdom Location: Chubb Blackburn, Shadsworth Road, Blackburn, Lancashire, BB1 2PR, UK. Chubb Fire & Security, part of the global Carrier group of businesses, is currently recruiting for a number of Customer Service Advisors to join various teams within the Customer Contact Centre in our Blackburn office (BB1 2PR). You will be working a 37.5 hour week, Monday to Friday on DAY shifts between 8am and 6pm, for example 8:30am-4:30pm. The main goal of these roles is to provide the best customer service to both out internal and external customers that call into the Centre. You will be working with a variety of stakeholders - field based Engineers, Account Managers, our Branch network and also our external customers. You will be working closely with the Customer Service Team Leaders and Operations Managers helping to provide the best experience possible for our customers. What will you be doing as a Customer Service Advisor? To respond to all inbound calls in a dedicated, professional and effective manner, within the agreed response times. To actively demonstrate excellent service to all customers, internal and external. To maintain company standards of customer relationships and confidentiality. To accurately record information that is obtained and processed correctly. Take ownership of the customer in all aspects (i.e. responding to the customer call, recording customer requests, dispatch of call to engineer through to call closure). Be proactive in identifying incidents that may have an adverse effect on the Centre's service delivery and to comply with the escalation procedures in place. To be successful in this role you will: Ideally possess at least six months customer service experience. Have call centre experience, telephone customer service or customer facing experience. Be a proactive individual with strong telephone and communication skills. The role requires a working knowledge of a PC, and experience of using Microsoft products, Word, Excel, PowerPoint, Outlook express etc. Ability to prioritise and work under pressure. Be able to work in a team and communicate effectively with members of their own team and others What can we offer you? Starting salary £19,000 per annum. Generous pension scheme Free parking Fully funded study (Employee Scholarship Scheme) 25 days holiday plus bank holidays Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources Bravo Awards which recognise outstanding contributions from all employees and encourage excellence We take the wellbeing of our staff and stakeholders seriously. During the Covid-19 pandemic, Chubb continues to ensure that our customer premises, assets and people remain safe and secure. Every Chubb employee will work within government guidelines to minimize interaction and maintain social distancing, on our own premises and beyond. To that end, our Talent Acquisition team and hiring managers will utilize phone and video interviewing to ensure candidates remain safe whilst receiving the best possible interview experience. More about us: Creating solutions for people and our planet, our company values are our absolutes - RESPECT, INTEGRITY, INCLUSION, INNOVATION & EXCELLENCE. We work and win together, while never compromising our values. Chubb is a leading provider of fire safety and security solutions & services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our 14,000 employees in 250 branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.3 million sites around the world. Chubb is a part of Carrier Global Corporation, the leading global provider of healthy, safe and sustainable building and cold chain solutions. We welcome applications from talented Call Centre Agents, Customer Service Advisors, Customer Advisors, Contact Centre Advisors who live in a commutable distance to Blackburn (BB1 2PR), this could include Preston, Chorley, Burnley, Darwen, Leyland, Fulwood, Rawtenstall, Great Harwood, Bolton, Horwich, Clitheroe, Nelson, Longridge or Whalley. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Mar 01, 2026
Full time
Date Posted: 2021-07-14-07:00 Country: United Kingdom Location: Chubb Blackburn, Shadsworth Road, Blackburn, Lancashire, BB1 2PR, UK. Chubb Fire & Security, part of the global Carrier group of businesses, is currently recruiting for a number of Customer Service Advisors to join various teams within the Customer Contact Centre in our Blackburn office (BB1 2PR). You will be working a 37.5 hour week, Monday to Friday on DAY shifts between 8am and 6pm, for example 8:30am-4:30pm. The main goal of these roles is to provide the best customer service to both out internal and external customers that call into the Centre. You will be working with a variety of stakeholders - field based Engineers, Account Managers, our Branch network and also our external customers. You will be working closely with the Customer Service Team Leaders and Operations Managers helping to provide the best experience possible for our customers. What will you be doing as a Customer Service Advisor? To respond to all inbound calls in a dedicated, professional and effective manner, within the agreed response times. To actively demonstrate excellent service to all customers, internal and external. To maintain company standards of customer relationships and confidentiality. To accurately record information that is obtained and processed correctly. Take ownership of the customer in all aspects (i.e. responding to the customer call, recording customer requests, dispatch of call to engineer through to call closure). Be proactive in identifying incidents that may have an adverse effect on the Centre's service delivery and to comply with the escalation procedures in place. To be successful in this role you will: Ideally possess at least six months customer service experience. Have call centre experience, telephone customer service or customer facing experience. Be a proactive individual with strong telephone and communication skills. The role requires a working knowledge of a PC, and experience of using Microsoft products, Word, Excel, PowerPoint, Outlook express etc. Ability to prioritise and work under pressure. Be able to work in a team and communicate effectively with members of their own team and others What can we offer you? Starting salary £19,000 per annum. Generous pension scheme Free parking Fully funded study (Employee Scholarship Scheme) 25 days holiday plus bank holidays Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources Bravo Awards which recognise outstanding contributions from all employees and encourage excellence We take the wellbeing of our staff and stakeholders seriously. During the Covid-19 pandemic, Chubb continues to ensure that our customer premises, assets and people remain safe and secure. Every Chubb employee will work within government guidelines to minimize interaction and maintain social distancing, on our own premises and beyond. To that end, our Talent Acquisition team and hiring managers will utilize phone and video interviewing to ensure candidates remain safe whilst receiving the best possible interview experience. More about us: Creating solutions for people and our planet, our company values are our absolutes - RESPECT, INTEGRITY, INCLUSION, INNOVATION & EXCELLENCE. We work and win together, while never compromising our values. Chubb is a leading provider of fire safety and security solutions & services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our 14,000 employees in 250 branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.3 million sites around the world. Chubb is a part of Carrier Global Corporation, the leading global provider of healthy, safe and sustainable building and cold chain solutions. We welcome applications from talented Call Centre Agents, Customer Service Advisors, Customer Advisors, Contact Centre Advisors who live in a commutable distance to Blackburn (BB1 2PR), this could include Preston, Chorley, Burnley, Darwen, Leyland, Fulwood, Rawtenstall, Great Harwood, Bolton, Horwich, Clitheroe, Nelson, Longridge or Whalley. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Livestock Manager - Livestock Market Operations This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Are you an experienced livestock professional with strong handling skills and a natural ability to lead a team in a fast-paced sale environment? Do you thrive in hands-on operational roles where organisation, welfare standards, and compliance are critical? Are you looking for a leadership opportunity within a progressive and busy livestock mart environment? Location of the Job: UK - Aberdeenshire, Scotland Salary & Benefits Package: £35,000 - £40,000 per annum (Pro-rata for part time) Permanent, full-time or part-time position Company pension and holiday entitlement Opportunity to work within a respected and established livestock market operation About the Company: Our client is a well-established and progressive livestock auction business operating within a busy and commercially focused mart environment. The organisation plays a key role in supporting the regional agricultural sector and is committed to maintaining high standards of operational efficiency, compliance, and animal welfare. The Livestock Manager will work closely with the Yard Manager and wider livestock team to ensure smooth sale-day operations and high welfare standards across the site. Livestock Manager - The Job Role Details: You will be responsible for overseeing livestock operations within the sales yard, ensuring the safe, efficient, and compliant handling of stock both pre- and post-sale. This is a key operational leadership role requiring a hands-on approach, strong organisational capability, and a clear commitment to animal welfare and regulatory compliance. Certain periods will require support across other livestock sections, including cattle sales. Key Responsibilities: Manage the lairaging of livestock both pre- and post-sale Oversee the safe and efficient movement of stock around the mart on sale days Ensure staff are allocated appropriately to maintain smooth sale flow Lead and coordinate yard staff within a busy sales environment Manage livestock documentation, ensuring accurate record keeping and traceability Ensure full compliance with existing livestock market legislation Maintain high standards of animal welfare at all times Support adherence to Health & Safety requirements for staff and customers Assist with other livestock sales operations when required Essential Candidate Skills & Experience: Full UK driving licence Proven experience handling livestock, particularly sheep Strong knowledge of animal welfare standards Natural team leader with the ability to organise and direct staff Experience working in a fast-paced agricultural or livestock environment Strong organisational and prioritisation skills Ability to work independently and as part of a wider team Good communication skills Desirable: Experience within a livestock mart environment Experience driving quad bikes and handling farm equipment Awareness of livestock market legislation and compliance processes Working Hours: Full-time position with long working days during sales and some weekend working on a rota basis, depending upon operational requirements How to Apply: Please click on the 'apply now' button. As we are a specialist recruitment business within the Agricultural and Farming industry, all applicants must hold an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role. Key Words: Livestock Manager, Auction Mart, Sheep Supervisor, Livestock Operations, Animal Welfare, Yard Manager, Agricultural Jobs, Aberdeenshire Jobs, Livestock Handling, Mart Operations We thank all applicants who apply for this role; however, only those shortlisted for interview will be contacted. All applications will be handled in strict confidence and personal details will not be shared without prior consent. About Us Established in 2013, Agricultural and Farming Jobs provide expert recruitment, headhunting, and job advertising services across agriculture, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education sectors across the UK and internationally. JBRP1_UKTJ
Mar 01, 2026
Full time
Livestock Manager - Livestock Market Operations This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Are you an experienced livestock professional with strong handling skills and a natural ability to lead a team in a fast-paced sale environment? Do you thrive in hands-on operational roles where organisation, welfare standards, and compliance are critical? Are you looking for a leadership opportunity within a progressive and busy livestock mart environment? Location of the Job: UK - Aberdeenshire, Scotland Salary & Benefits Package: £35,000 - £40,000 per annum (Pro-rata for part time) Permanent, full-time or part-time position Company pension and holiday entitlement Opportunity to work within a respected and established livestock market operation About the Company: Our client is a well-established and progressive livestock auction business operating within a busy and commercially focused mart environment. The organisation plays a key role in supporting the regional agricultural sector and is committed to maintaining high standards of operational efficiency, compliance, and animal welfare. The Livestock Manager will work closely with the Yard Manager and wider livestock team to ensure smooth sale-day operations and high welfare standards across the site. Livestock Manager - The Job Role Details: You will be responsible for overseeing livestock operations within the sales yard, ensuring the safe, efficient, and compliant handling of stock both pre- and post-sale. This is a key operational leadership role requiring a hands-on approach, strong organisational capability, and a clear commitment to animal welfare and regulatory compliance. Certain periods will require support across other livestock sections, including cattle sales. Key Responsibilities: Manage the lairaging of livestock both pre- and post-sale Oversee the safe and efficient movement of stock around the mart on sale days Ensure staff are allocated appropriately to maintain smooth sale flow Lead and coordinate yard staff within a busy sales environment Manage livestock documentation, ensuring accurate record keeping and traceability Ensure full compliance with existing livestock market legislation Maintain high standards of animal welfare at all times Support adherence to Health & Safety requirements for staff and customers Assist with other livestock sales operations when required Essential Candidate Skills & Experience: Full UK driving licence Proven experience handling livestock, particularly sheep Strong knowledge of animal welfare standards Natural team leader with the ability to organise and direct staff Experience working in a fast-paced agricultural or livestock environment Strong organisational and prioritisation skills Ability to work independently and as part of a wider team Good communication skills Desirable: Experience within a livestock mart environment Experience driving quad bikes and handling farm equipment Awareness of livestock market legislation and compliance processes Working Hours: Full-time position with long working days during sales and some weekend working on a rota basis, depending upon operational requirements How to Apply: Please click on the 'apply now' button. As we are a specialist recruitment business within the Agricultural and Farming industry, all applicants must hold an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role. Key Words: Livestock Manager, Auction Mart, Sheep Supervisor, Livestock Operations, Animal Welfare, Yard Manager, Agricultural Jobs, Aberdeenshire Jobs, Livestock Handling, Mart Operations We thank all applicants who apply for this role; however, only those shortlisted for interview will be contacted. All applications will be handled in strict confidence and personal details will not be shared without prior consent. About Us Established in 2013, Agricultural and Farming Jobs provide expert recruitment, headhunting, and job advertising services across agriculture, horticulture, food and fresh produce, veterinary, animal health, agrochemicals, machinery, technical and engineering, and specialist education sectors across the UK and internationally. JBRP1_UKTJ
Role: Customer Care Manager Location: Wimbledon office Contract type: Full time, permanent The Customer Care Manager is responsible for leading and developing the UK & Ireland Customer Care and Project Delivery teams to ensure exceptional execution of customer care activities, logistics coordination, backlog management, dispute resolution, and on-time delivery of Carrier HVAC products and third-party equipment. This role is critical to the commercial performance of the UK Applied business. The Customer Care Manager owns the order-to-delivery lifecycle, supports effective cash collection, provides accurate and timely sales (invoicing) forecasts, and acts as a key operational interface between Sales, Finance, Logistics, Factories, and Carrier Climate Solutions Europe (CSE) Customer Care leadership. What will you be doing? Lead, coach, and develop the Customer Care and Project Delivery teams. Ensure accurate and timely handling of all customer orders and enquiries. Provide leadership an oversight of the project delivery team to ensure seamless execution from order intake through to final delivery. Work closely with Carrier Climate Solutions Europe (CSE) logistics teams and approved local logistics partners. Work closely with the Accounts Receivable (AR) team, Finance, Sales Managers, and the UK Applied Commercial Director to resolve invoice disputes. Own and maintain the accuracy of the UK Applied sales backlog. Review and enhance customer care, delivery, and dispute management processes to improve efficiency and customer experience. To be successful in this role you will have/be: Proven experience in a customer care, order-to-cash, operations, or project delivery leadership role within a technical, manufacturing, or project-based environment (HVAC, building services, engineering, or similar preferred). Demonstrated experience leading and developing multi-disciplinary teams, including customer care, project delivery, or operational support functions. Strong understanding of order-to-delivery and order-to-cash processes, including backlog management, delivery coordination, invoicing triggers, and cash conversion. Proven ability to manage On-Time Delivery (OTD) performance and proactively mitigate delivery and operational risks. Excellent communication skills, with the confidence to handle escalations, complex customer situations, and senior internal stakeholders. Strong organisational, prioritisation, and decision-making skills, with the ability to manage multiple competing demands in a fast-paced environment. What can we offer you? Competitive base salary Generous bonus scheme (paid quarterly) 25 Days Holiday + bank holidays Holiday purchase scheme Company pension scheme Career progression - we love to build and nurture talent from within, therefore we'll work with you to achieve your long-term career aspirations More about us: Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Mar 01, 2026
Full time
Role: Customer Care Manager Location: Wimbledon office Contract type: Full time, permanent The Customer Care Manager is responsible for leading and developing the UK & Ireland Customer Care and Project Delivery teams to ensure exceptional execution of customer care activities, logistics coordination, backlog management, dispute resolution, and on-time delivery of Carrier HVAC products and third-party equipment. This role is critical to the commercial performance of the UK Applied business. The Customer Care Manager owns the order-to-delivery lifecycle, supports effective cash collection, provides accurate and timely sales (invoicing) forecasts, and acts as a key operational interface between Sales, Finance, Logistics, Factories, and Carrier Climate Solutions Europe (CSE) Customer Care leadership. What will you be doing? Lead, coach, and develop the Customer Care and Project Delivery teams. Ensure accurate and timely handling of all customer orders and enquiries. Provide leadership an oversight of the project delivery team to ensure seamless execution from order intake through to final delivery. Work closely with Carrier Climate Solutions Europe (CSE) logistics teams and approved local logistics partners. Work closely with the Accounts Receivable (AR) team, Finance, Sales Managers, and the UK Applied Commercial Director to resolve invoice disputes. Own and maintain the accuracy of the UK Applied sales backlog. Review and enhance customer care, delivery, and dispute management processes to improve efficiency and customer experience. To be successful in this role you will have/be: Proven experience in a customer care, order-to-cash, operations, or project delivery leadership role within a technical, manufacturing, or project-based environment (HVAC, building services, engineering, or similar preferred). Demonstrated experience leading and developing multi-disciplinary teams, including customer care, project delivery, or operational support functions. Strong understanding of order-to-delivery and order-to-cash processes, including backlog management, delivery coordination, invoicing triggers, and cash conversion. Proven ability to manage On-Time Delivery (OTD) performance and proactively mitigate delivery and operational risks. Excellent communication skills, with the confidence to handle escalations, complex customer situations, and senior internal stakeholders. Strong organisational, prioritisation, and decision-making skills, with the ability to manage multiple competing demands in a fast-paced environment. What can we offer you? Competitive base salary Generous bonus scheme (paid quarterly) 25 Days Holiday + bank holidays Holiday purchase scheme Company pension scheme Career progression - we love to build and nurture talent from within, therefore we'll work with you to achieve your long-term career aspirations More about us: Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
The Role As a Lead AV Engineer, you will be the technical heartbeat of our on-site operations. You will take full ownership of high-end installationsfrom first-fix and rack building to final commissioning and client handover. Key Responsibilities: Technical Leadership: Lead site installations and the commissioning of complex home automation hardware. System Configuration: Set up lighting control, advanced networking, and video distribution systems. Project Oversight: Interpret wiring diagrams/schematics and act as the primary point of contact for clients and contractors. Mentorship: Guide and develop junior engineers to maintain our reputation for elite craftsmanship. What Youll Bring Proven Expertise: Several years of hands-on experience in high-end residential AV, including expert rack-dressing and cable management. Control Systems: Demonstrable skills in programming systems such as Control4, Crestron Home, Lutron, KNX, or Rako. Networking Knowledge: A solid understanding of IP networking (routers, switches, VLANs, and wireless setups). Client Management: A professional, confident communication style suitable for high-net-worth environments. Reliability: A clean UK driving licence and the flexibility to travel to sites across London and the Home Counties. What We Offer We invest heavily in our people, ensuring you have the tools and training to grow alongside the business. Financial: Competitive salary (£40k£45k) plus performance bonuses and a company pension. Equipment: A company vehicle and all necessary tools for the trade. Growth: Genuine pathways into Project Management or Senior Technical Design, including ongoing manufacturer certifications. Culture: A stable, professional environment with a focus on enjoyment. We hold regular team social events and summer/Christmas parties. Work-Life Balance: Monday morning meetings at our Kings Langley HQ; the rest of your week is site-based with a focus on keeping travel under 1.5 hours. JBRP1_UKTJ
Mar 01, 2026
Full time
The Role As a Lead AV Engineer, you will be the technical heartbeat of our on-site operations. You will take full ownership of high-end installationsfrom first-fix and rack building to final commissioning and client handover. Key Responsibilities: Technical Leadership: Lead site installations and the commissioning of complex home automation hardware. System Configuration: Set up lighting control, advanced networking, and video distribution systems. Project Oversight: Interpret wiring diagrams/schematics and act as the primary point of contact for clients and contractors. Mentorship: Guide and develop junior engineers to maintain our reputation for elite craftsmanship. What Youll Bring Proven Expertise: Several years of hands-on experience in high-end residential AV, including expert rack-dressing and cable management. Control Systems: Demonstrable skills in programming systems such as Control4, Crestron Home, Lutron, KNX, or Rako. Networking Knowledge: A solid understanding of IP networking (routers, switches, VLANs, and wireless setups). Client Management: A professional, confident communication style suitable for high-net-worth environments. Reliability: A clean UK driving licence and the flexibility to travel to sites across London and the Home Counties. What We Offer We invest heavily in our people, ensuring you have the tools and training to grow alongside the business. Financial: Competitive salary (£40k£45k) plus performance bonuses and a company pension. Equipment: A company vehicle and all necessary tools for the trade. Growth: Genuine pathways into Project Management or Senior Technical Design, including ongoing manufacturer certifications. Culture: A stable, professional environment with a focus on enjoyment. We hold regular team social events and summer/Christmas parties. Work-Life Balance: Monday morning meetings at our Kings Langley HQ; the rest of your week is site-based with a focus on keeping travel under 1.5 hours. JBRP1_UKTJ
Entity: Production & Operations Job Family Group: Wells Group Job Description: Production & Operations (P&O) Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. Role Synopsis: The Completions Engineering Advisor provides technical leadership, assurance, and expert guidance across all completions activities and operations, ensuring delivery in accordance with internal and external standards and industry best practices. The role plays a critical central function in safeguarding well integrity, strengthening barrier health, and systematically identifying and mitigating technical and operational risk across the wells lifecycle. Acting as a trusted technical authority, the Completions Engineering Advisor leads the development, application, and continuous improvement of completions standards, while delivering innovative, high-impact solutions that enhance operational performance and provide competitive advantage. The role integrates insights from complex technical challenges into clear, future-focused concepts and champions diversity of thought, safe experimentation, and a continuous improvement mindset. Key Accountabilities: Leads Independent Reviews as per Well Delivery Workflow - WDWF Practice (100100); Design Peer Reviews, Wells Verification Reviews and Readiness to execute Reviews. Reviews Completions BoDs and supports business in risk identification and mitigation. Provides guidance on complex technical issues and participates and/or provides guidance in investigations and RCFAs. Maintains relationships and develops strong networks with peers across other enablers (Production and Subsurface) Develops and maintains relationships with the business engineering teams for access, opportunities, and technical exchange. Recognized Externally for Technical Expertise and Leadership. Scans external space and identifies emerging trends, technologies and opportunities, evaluates the business impact and influences action if appropriate. Develops a strong network to promote collaboration across operators to leverage others and reduce risk to bps portfolio. Uses ConneXus as a platform to develop, document and disseminate knowledge, best practices and lessons learned across wells. Build capability through Maintenance of Completion Training material, train / coach Snr Completions engineers to provide training as well as lead training courses where required. Maintain relationship with other advisers in the wells communities. Maintain and build networks with service companies and/or industry organizations (SPE, API etc). Play an essential role in developing the next generation of engineering talent through coaching and mentoring. Support development of succession plans. Essential Education, Experience and Job Requirements: Bachelors Engineering degree Data science competency Extensive completion engineering experience across the full well lifecycle, from concept and system selection through design assurance, installation, and operations, in offshore/subsea, HPHT, and complex reservoir environments. Deep Technical experience in various lower completion technologies including but not limited to open hole gravel packs, hydraulic fracturing, stand alone screens, inflow control devices, distributed fiber optics and downhole flow control systems. Proven leader of complex, multidisciplinary completion programs, serving as technical authority and interfacing across subsurface, facilities, subsea, drilling, and operations to manage risk, value, and execution quality. Strong systems engineering and qualification expertise, including equipment qualification, field trials, failure investigations, and RCFA in line with industry standards and regulatory expectations. Demonstrated leadership in risk management and well integrity, including HAZOP/LOPA facilitation, HPHT risk governance, and application of well control principles aligned with IWCF Level 4. Advanced data analytics literacy, with the ability to structure, analyse, and interpret large engineering datasets to optimise completion design, reliability, operational efficiency, and decision-making. AI-literate, digital approach, with practical understanding of machine learning, predictive analytics, and ethical application of AI-enabled decision tools for performance monitoring, failure prediction, and design optimization. Ability to translate technical insight into business value, developing engineering studies, technology roadmaps, and investment cases aligned with reservoir strategy and production optimization. Strong commitment to capability building and knowledge transfer, acting as a technical mentor, embedding operational learnings, and driving standardization and continuous improvement in completion practices. Why join our team? We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits! Apply now! Travel Requirement Up to 25% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Artificial Lift, Artificial Lift, Coiled Tubing, Common process for wells activities, Completion equipment and accessories, Completions and Interventions Fluids, Completion tubing design, Control of Work, Cost Management, Drilling, Electric-line, Equipment integrity assurance, Fracturing and stimulation, Intelligent Completions, Management of change, monitoring and maintenance, OMS and bp requirements, Perforating, PPFG and geohazard principles for wells, Process Safety Management, Rig workovers, Risk Management, selection and construction, Slickline and braided-line, Solids and Sand Management + 17 more Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,pleasecontact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. JBRP1_UKTJ
Mar 01, 2026
Full time
Entity: Production & Operations Job Family Group: Wells Group Job Description: Production & Operations (P&O) Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. Role Synopsis: The Completions Engineering Advisor provides technical leadership, assurance, and expert guidance across all completions activities and operations, ensuring delivery in accordance with internal and external standards and industry best practices. The role plays a critical central function in safeguarding well integrity, strengthening barrier health, and systematically identifying and mitigating technical and operational risk across the wells lifecycle. Acting as a trusted technical authority, the Completions Engineering Advisor leads the development, application, and continuous improvement of completions standards, while delivering innovative, high-impact solutions that enhance operational performance and provide competitive advantage. The role integrates insights from complex technical challenges into clear, future-focused concepts and champions diversity of thought, safe experimentation, and a continuous improvement mindset. Key Accountabilities: Leads Independent Reviews as per Well Delivery Workflow - WDWF Practice (100100); Design Peer Reviews, Wells Verification Reviews and Readiness to execute Reviews. Reviews Completions BoDs and supports business in risk identification and mitigation. Provides guidance on complex technical issues and participates and/or provides guidance in investigations and RCFAs. Maintains relationships and develops strong networks with peers across other enablers (Production and Subsurface) Develops and maintains relationships with the business engineering teams for access, opportunities, and technical exchange. Recognized Externally for Technical Expertise and Leadership. Scans external space and identifies emerging trends, technologies and opportunities, evaluates the business impact and influences action if appropriate. Develops a strong network to promote collaboration across operators to leverage others and reduce risk to bps portfolio. Uses ConneXus as a platform to develop, document and disseminate knowledge, best practices and lessons learned across wells. Build capability through Maintenance of Completion Training material, train / coach Snr Completions engineers to provide training as well as lead training courses where required. Maintain relationship with other advisers in the wells communities. Maintain and build networks with service companies and/or industry organizations (SPE, API etc). Play an essential role in developing the next generation of engineering talent through coaching and mentoring. Support development of succession plans. Essential Education, Experience and Job Requirements: Bachelors Engineering degree Data science competency Extensive completion engineering experience across the full well lifecycle, from concept and system selection through design assurance, installation, and operations, in offshore/subsea, HPHT, and complex reservoir environments. Deep Technical experience in various lower completion technologies including but not limited to open hole gravel packs, hydraulic fracturing, stand alone screens, inflow control devices, distributed fiber optics and downhole flow control systems. Proven leader of complex, multidisciplinary completion programs, serving as technical authority and interfacing across subsurface, facilities, subsea, drilling, and operations to manage risk, value, and execution quality. Strong systems engineering and qualification expertise, including equipment qualification, field trials, failure investigations, and RCFA in line with industry standards and regulatory expectations. Demonstrated leadership in risk management and well integrity, including HAZOP/LOPA facilitation, HPHT risk governance, and application of well control principles aligned with IWCF Level 4. Advanced data analytics literacy, with the ability to structure, analyse, and interpret large engineering datasets to optimise completion design, reliability, operational efficiency, and decision-making. AI-literate, digital approach, with practical understanding of machine learning, predictive analytics, and ethical application of AI-enabled decision tools for performance monitoring, failure prediction, and design optimization. Ability to translate technical insight into business value, developing engineering studies, technology roadmaps, and investment cases aligned with reservoir strategy and production optimization. Strong commitment to capability building and knowledge transfer, acting as a technical mentor, embedding operational learnings, and driving standardization and continuous improvement in completion practices. Why join our team? We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits! Apply now! Travel Requirement Up to 25% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Artificial Lift, Artificial Lift, Coiled Tubing, Common process for wells activities, Completion equipment and accessories, Completions and Interventions Fluids, Completion tubing design, Control of Work, Cost Management, Drilling, Electric-line, Equipment integrity assurance, Fracturing and stimulation, Intelligent Completions, Management of change, monitoring and maintenance, OMS and bp requirements, Perforating, PPFG and geohazard principles for wells, Process Safety Management, Rig workovers, Risk Management, selection and construction, Slickline and braided-line, Solids and Sand Management + 17 more Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,pleasecontact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. JBRP1_UKTJ
National African-American Insurance Association (NAAIA)
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. R_333597 - Consulting Director - Construction Specialist/Risk Engineering Marsh Risk Consulting is seeking a talented individual to lead our construction risk engineering and consulting proposition in the UK. This role will be based in London and offers a unique opportunity to service UK clients and develop a global service proposition for international clients who place business in the London insurance markets. You would join a Marsh team of over 1,000 construction professionals across 130 countries. As a Consulting Director, you will provide strategic advice and innovative solutions across a wide range of insurable and non insurable risks, focusing on risk engineering while supporting enterprise risk management, probable maximum loss studies, risk finance optimisation, claims management, and loss control solutions. Responsibilities Work with clients and colleagues to deliver the best risk management and insurance support for clients by accurately representing the risk profile of client assets to the insurance market Conduct surveys and create underwriting reports, risk improvement recommendations and loss estimates Lead and collaborate with multidisciplinary teams and internal experts to deliver risk assessments, insights and support to clients Build differentiated service offerings by working with our experts across operational risk consulting, strategic consulting, claims solutions and analytics Improve safety performance for clients through recommendations and implementation of best practices Work with a specialist team of client executives, brokers and claims colleagues to provide technical information and support for insurance placement, tenders and RFPs Liaise with insurance markets on technical topics Develop thought leadership publications to support clients in understanding and improving construction risk engineering, risk management and safety management topics Apply strong communications and influencing skills, presenting complex analytical topics across all levels of an organization, including senior stakeholders Support the development of junior colleagues in their consulting skills and technical knowledge Qualifications Extensive industry experience within the construction sector Bachelor's Degree in an engineering subject (or similar) Effective communications skills to liaise with senior management at various sites, delivering presentations and leading client and insurance market meetings Highly organised work ethic to meet report deadlines and coordinate site visits with a range of clients and underwriters across countries Advanced engineering skill set, including experience with process safety management, operations management, construction project management, asset integrity management and emergency response Able to travel up to % of the time, both one day and longer trips Desired Qualities Experience working for an insurer or broker Senior management experience or positions of technical influence Professional, chartered or fellow of a professional institute Language skills Benefits Professional development opportunities, interesting work and supportive leaders Vibrant and inclusive culture, collaborative environment, impact for colleagues, clients, communities Career opportunities across a global scale, and benefits and rewards that enhance well being Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build confidence to thrive through the power of perspective. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunity employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office based teams will identify at least one "anchor day" per week on which their full team will be together in person. For more information about Marsh Risk, visit or follow us on LinkedIn and X. Please refer to the company's website or job descriptions to learn more about them.
Mar 01, 2026
Full time
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. R_333597 - Consulting Director - Construction Specialist/Risk Engineering Marsh Risk Consulting is seeking a talented individual to lead our construction risk engineering and consulting proposition in the UK. This role will be based in London and offers a unique opportunity to service UK clients and develop a global service proposition for international clients who place business in the London insurance markets. You would join a Marsh team of over 1,000 construction professionals across 130 countries. As a Consulting Director, you will provide strategic advice and innovative solutions across a wide range of insurable and non insurable risks, focusing on risk engineering while supporting enterprise risk management, probable maximum loss studies, risk finance optimisation, claims management, and loss control solutions. Responsibilities Work with clients and colleagues to deliver the best risk management and insurance support for clients by accurately representing the risk profile of client assets to the insurance market Conduct surveys and create underwriting reports, risk improvement recommendations and loss estimates Lead and collaborate with multidisciplinary teams and internal experts to deliver risk assessments, insights and support to clients Build differentiated service offerings by working with our experts across operational risk consulting, strategic consulting, claims solutions and analytics Improve safety performance for clients through recommendations and implementation of best practices Work with a specialist team of client executives, brokers and claims colleagues to provide technical information and support for insurance placement, tenders and RFPs Liaise with insurance markets on technical topics Develop thought leadership publications to support clients in understanding and improving construction risk engineering, risk management and safety management topics Apply strong communications and influencing skills, presenting complex analytical topics across all levels of an organization, including senior stakeholders Support the development of junior colleagues in their consulting skills and technical knowledge Qualifications Extensive industry experience within the construction sector Bachelor's Degree in an engineering subject (or similar) Effective communications skills to liaise with senior management at various sites, delivering presentations and leading client and insurance market meetings Highly organised work ethic to meet report deadlines and coordinate site visits with a range of clients and underwriters across countries Advanced engineering skill set, including experience with process safety management, operations management, construction project management, asset integrity management and emergency response Able to travel up to % of the time, both one day and longer trips Desired Qualities Experience working for an insurer or broker Senior management experience or positions of technical influence Professional, chartered or fellow of a professional institute Language skills Benefits Professional development opportunities, interesting work and supportive leaders Vibrant and inclusive culture, collaborative environment, impact for colleagues, clients, communities Career opportunities across a global scale, and benefits and rewards that enhance well being Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build confidence to thrive through the power of perspective. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunity employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office based teams will identify at least one "anchor day" per week on which their full team will be together in person. For more information about Marsh Risk, visit or follow us on LinkedIn and X. Please refer to the company's website or job descriptions to learn more about them.
Overview Please note that this role is based in the United Kingdom. In order to enable us to meet statutory and regulatory obligations of the United Kingdom immigration system you must have the appropriate immigration permission needed to work and reside in the United Kingdom. Sony Pictures Entertainment's Corporate Development Group is seeking a Director based in London with proven financial and strategic skills and a strong interest in the entertainment industry. The Director will have the opportunity to apply business and financial expertise to SPE's growing portfolio of production and digital businesses and contribute to SPE's strategic direction. The position will support the business leaders of Sony Pictures International Distribution and International Production, among others, and will report to the VP of Corporate Development and work closely with the rest of the global Corporate Development team located in Los Angeles. Key Responsibilities The Director will lead and execute business and corporate development initiatives across EMEA, such as identifying growth opportunities and evaluating and executing transactions such as merger and acquisitions, joint ventures, strategic alliances and corporate investments from both a strategic and financial perspective. Specific responsibilities of the Director will include: Proactively identify opportunities within the market for growth & recommend investments based on an understanding of the business's strategic priorities. Lead detailed financial analyses, valuation analyses and the creation of investment committee materials for new business launches, acquisitions or divestitures. Evaluate growth initiatives across the television and digital media landscape, including Pay TV, Free TV and digital platforms, and support regional strategic expansion projects. Partner with local management teams to support strategy development, execution, and capital allocation decisions. Prepare business plans, strategic analyses, and executive-level presentations, providing clear recommendations on financial returns, strategic fit and key risks. Lead financial and commercial due diligence for potential acquisition targets, including detailed review of financial statements, operating performance, forecasts, and key risk factors. Work closely with internal stakeholders and external legal, financial, and commercial advisors to structure and execute transactions, including valuation, governance, and deal terms. Support negotiation of transaction documentation and key commercial terms in partnership. Lead cross-functional deal teams and mentor junior team members, contributing to a collaborative and high-performing Corporate Development culture. Travel less than 20%. Qualifications and/or Experience Required Qualifications and Skills: 7+ years business experience in investment banking, consulting or corporate / business development. Requires experience in the media and entertainment industry (preferred television and/or digital media). Knowledge and relationships within the EMEA markets, with an ability to tap into the business community to access research/market intelligence. MBA preferred (B.A./B.S. required). Strong financial analysis skills; experience in valuation and/or investment analyses. Exceptional communication and presentation skills. Strong understanding of business operations. Demonstrated understanding of financial reporting and accounting. Proven self-starter and independent problem-solving ability with sense to understand implications of work and probe more deeply when presented with inconsistent or interesting findings. Proven ability to manage projects from beginning to completion, 'can-do' attitude. Demonstrated ability to manage complex projects from initiation through completion in a fast-paced environment. How we take care of you: Competitive salary, with annual bonus eligibility. A choice of comprehensive health plan options that fit your lifestyle, including private medical insurance. Rest and recharge during a week off during the winter holidays, in addition to the 25 days of paid annual leave. Participate in extensive learning & development opportunities at all levels, including curated instructor-led classes and high-impact online resources. Build your community by joining our Employee Business Resource Groups, and/or Sony Pictures Action - our racial equity and inclusion strategy. Access to an employee online store filled with a variety of discounted Sony products. Watch the newest movies and TV shows at our exclusive employee screenings at work. Entitlement to apply for an interest free season ticket loan. Automatic enrolment in the Company's Pension Plan Free counselling and advisory service. You will be automatically enrolled in the Company's Life Insurance and Group Income Protection Plans, subject to any applicable service requirements. The opportunity to attend various social events in our state of the art offices in Paddington. In addition to the above, we have a range of other optional discounted benefits that are reviewed regularly (e.g., gym memberships, travel insurance, activity passes, car leasing, experience days and many more!) If you require any reasonable adjustments with any part of the recruitment process, including the application or interview process, please contact us at . Please put Reasonable Adjustment Request in the subject line of the email. Sony Pictures does not allow audio recording, video recording or use of AI note taking tools during interviews. Candidates requiring these tools as an accommodation during an interview should submit a reasonable adjustment request at the point they are invited to interview. Sony Pictures Entertainment is committed to equal opportunity in all its employment practices, policies and procedures. No worker or potential worker will therefore receive less favourable treatment due to their race, age, creed, sexual orientation, colour, nationality, ethnic origin, disability, religion, gender, marital status or Trade Union membership (if applicable).
Mar 01, 2026
Full time
Overview Please note that this role is based in the United Kingdom. In order to enable us to meet statutory and regulatory obligations of the United Kingdom immigration system you must have the appropriate immigration permission needed to work and reside in the United Kingdom. Sony Pictures Entertainment's Corporate Development Group is seeking a Director based in London with proven financial and strategic skills and a strong interest in the entertainment industry. The Director will have the opportunity to apply business and financial expertise to SPE's growing portfolio of production and digital businesses and contribute to SPE's strategic direction. The position will support the business leaders of Sony Pictures International Distribution and International Production, among others, and will report to the VP of Corporate Development and work closely with the rest of the global Corporate Development team located in Los Angeles. Key Responsibilities The Director will lead and execute business and corporate development initiatives across EMEA, such as identifying growth opportunities and evaluating and executing transactions such as merger and acquisitions, joint ventures, strategic alliances and corporate investments from both a strategic and financial perspective. Specific responsibilities of the Director will include: Proactively identify opportunities within the market for growth & recommend investments based on an understanding of the business's strategic priorities. Lead detailed financial analyses, valuation analyses and the creation of investment committee materials for new business launches, acquisitions or divestitures. Evaluate growth initiatives across the television and digital media landscape, including Pay TV, Free TV and digital platforms, and support regional strategic expansion projects. Partner with local management teams to support strategy development, execution, and capital allocation decisions. Prepare business plans, strategic analyses, and executive-level presentations, providing clear recommendations on financial returns, strategic fit and key risks. Lead financial and commercial due diligence for potential acquisition targets, including detailed review of financial statements, operating performance, forecasts, and key risk factors. Work closely with internal stakeholders and external legal, financial, and commercial advisors to structure and execute transactions, including valuation, governance, and deal terms. Support negotiation of transaction documentation and key commercial terms in partnership. Lead cross-functional deal teams and mentor junior team members, contributing to a collaborative and high-performing Corporate Development culture. Travel less than 20%. Qualifications and/or Experience Required Qualifications and Skills: 7+ years business experience in investment banking, consulting or corporate / business development. Requires experience in the media and entertainment industry (preferred television and/or digital media). Knowledge and relationships within the EMEA markets, with an ability to tap into the business community to access research/market intelligence. MBA preferred (B.A./B.S. required). Strong financial analysis skills; experience in valuation and/or investment analyses. Exceptional communication and presentation skills. Strong understanding of business operations. Demonstrated understanding of financial reporting and accounting. Proven self-starter and independent problem-solving ability with sense to understand implications of work and probe more deeply when presented with inconsistent or interesting findings. Proven ability to manage projects from beginning to completion, 'can-do' attitude. Demonstrated ability to manage complex projects from initiation through completion in a fast-paced environment. How we take care of you: Competitive salary, with annual bonus eligibility. A choice of comprehensive health plan options that fit your lifestyle, including private medical insurance. Rest and recharge during a week off during the winter holidays, in addition to the 25 days of paid annual leave. Participate in extensive learning & development opportunities at all levels, including curated instructor-led classes and high-impact online resources. Build your community by joining our Employee Business Resource Groups, and/or Sony Pictures Action - our racial equity and inclusion strategy. Access to an employee online store filled with a variety of discounted Sony products. Watch the newest movies and TV shows at our exclusive employee screenings at work. Entitlement to apply for an interest free season ticket loan. Automatic enrolment in the Company's Pension Plan Free counselling and advisory service. You will be automatically enrolled in the Company's Life Insurance and Group Income Protection Plans, subject to any applicable service requirements. The opportunity to attend various social events in our state of the art offices in Paddington. In addition to the above, we have a range of other optional discounted benefits that are reviewed regularly (e.g., gym memberships, travel insurance, activity passes, car leasing, experience days and many more!) If you require any reasonable adjustments with any part of the recruitment process, including the application or interview process, please contact us at . Please put Reasonable Adjustment Request in the subject line of the email. Sony Pictures does not allow audio recording, video recording or use of AI note taking tools during interviews. Candidates requiring these tools as an accommodation during an interview should submit a reasonable adjustment request at the point they are invited to interview. Sony Pictures Entertainment is committed to equal opportunity in all its employment practices, policies and procedures. No worker or potential worker will therefore receive less favourable treatment due to their race, age, creed, sexual orientation, colour, nationality, ethnic origin, disability, religion, gender, marital status or Trade Union membership (if applicable).
List Recruitment is supporting Phillips 66 with the recruitment of a number of roles in the North Lincolnshire and Jarrow areas. Phillips 66 & You Together we can fuel the future Phillips 66 has been operating in the UK for over 65 years and we are as excited about our future as we are proud of our past. We are committed to improving lives, and that is our promise to our employees and communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honour and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Our employees are the heart of our success, and there is a reason why we continue to attract great talent and it s not just the excellent benefits package, or the opportunities for personal growth, it s also the caring and committed culture of the organisation that makes everyone feel like they can bring their authentic self to work and be truly part of our team. Job Description The Supervisor, Maintenance is responsible for the safe, reliable, quality, and productive execution of all maintenance activities in their assigned area. Core Responsibilities Health, Safety and Environmental (HSE) Provide daily visible leadership in the field performing observations, audits, attending safety meetings, and having regular face time in the units with personnel. Communicate and hold the group accountable to working safely and following all company work rules and procedures. Ensure STOP work authority is effective by providing positive recognition and support for good safety behaviours. Hold personnel accountable for any actions contributing to serious & QAQC incidents. Ensure all incident/near miss events involving your team are promptly and properly reported, investigated, documented, and closed out. Ensure equipment operates within the established safe, reliable, and environmental operating limits, including recognising, and responding immediately to abnormal or upset conditions. Controllable Cost/Production Accountable for the execution of the maintenance work schedule: ensure correct priorities to support reliable operations are being worked. Drive technician and contractor productivity and identify opportunities and improvement plans for continuous improvement. Ensure materials and specialist tools are available & cause no delays to the work. Removes barriers to efficient work execution. Actively participate in operations / maintenance weekly scheduling meetings and backlog review meetings. Ensure BOM, warehouse stock, and SAP task list amendments are communicated to the Planner. Feeds back planning level / quality to Planner. Ensures correct repair, installation & commissioning of equipment including QA/QC adherence. Coordinates work with subcontractors. Provide daily oversight to remain on budget for all controllable costs. Track, adjust, and optimise contractor head count to remain on budget. Minimise staff and contractor overtime. Attends & contributes to T/A / SUS scope meetings. Reliability Ensure regulatory & reliability preventive maintenance activities are completed as scheduled with zero overdue. Ensure equipment monitoring as part of the Technician s rounds are executed timely & effectively. Ensures timely resolution of Ops Variance issues. Responsible for performing 5 Why investigations in the field. Can troubleshoot problems and engage technical resources as needed to support operations. Education Requirements/Key Skills Minimum defined technician qualifications. Experience of plant maintenance, inspection, and reliability of refining equipment. SAP skills to a proficient level. Knowledge of HSE Required Standards and Best Practices: HSE Manual MOC Process & ATC Incident investigation & Human Performance principles. Knowledge of Maintenance Required Standards and Best Practices: Refining Routine Maintenance Work Process Quality Assurance Best Practice Reliability Required Standard Behavioural Competencies - Safety leader - Champions Inclusion & Diversity - Leadership ability to manage a diverse workforce to achieve plant goals. - Good communicator - Team player, works for the greater good - Effective time manager - Knowledge of Refinery Staff Handbook and Working Guides. - Keen adopter of technology and digitisation to make work processes smarter and more efficient. - Encourages coordination and knowledge transfer between the discipline and the specialist groups. Providing Energy. Improving Lives. The Humber Refinery is playing its part of the UK s decarbonisation efforts. As a part of the UK Government s net zero ambition, the Humber Refinery is on a journey to become the Refinery of the Future. With proposed plans for a number of projects including to implement a first-of-a-kind FCC carbon capture project, the Humber Refinery is part of Humber Zero, a world-scale concept to reduce UK industry carbon emissions, saving up to 8 million tonnes of CO2 by 2030 from the Immingham industrial area. On top of this, the Humber Refinery is the UK s only refiner producing Sustainable Aviation Fuel at scale. It is also the only European facility producing battery anode coke, which forms a critical component for lithium-ion batteries used in electrical vehicles and in consumer electronics. Our current production of battery anode coke is equivalent to placing 1.3 million EVs on the road every year, and we are developing multiple projects to expand this capability. We are on an exciting journey, are you ready to join us? Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting the phillips66 website. Phillips 66 is an Equal Opportunity Employer By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
Mar 01, 2026
Full time
List Recruitment is supporting Phillips 66 with the recruitment of a number of roles in the North Lincolnshire and Jarrow areas. Phillips 66 & You Together we can fuel the future Phillips 66 has been operating in the UK for over 65 years and we are as excited about our future as we are proud of our past. We are committed to improving lives, and that is our promise to our employees and communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honour and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Our employees are the heart of our success, and there is a reason why we continue to attract great talent and it s not just the excellent benefits package, or the opportunities for personal growth, it s also the caring and committed culture of the organisation that makes everyone feel like they can bring their authentic self to work and be truly part of our team. Job Description The Supervisor, Maintenance is responsible for the safe, reliable, quality, and productive execution of all maintenance activities in their assigned area. Core Responsibilities Health, Safety and Environmental (HSE) Provide daily visible leadership in the field performing observations, audits, attending safety meetings, and having regular face time in the units with personnel. Communicate and hold the group accountable to working safely and following all company work rules and procedures. Ensure STOP work authority is effective by providing positive recognition and support for good safety behaviours. Hold personnel accountable for any actions contributing to serious & QAQC incidents. Ensure all incident/near miss events involving your team are promptly and properly reported, investigated, documented, and closed out. Ensure equipment operates within the established safe, reliable, and environmental operating limits, including recognising, and responding immediately to abnormal or upset conditions. Controllable Cost/Production Accountable for the execution of the maintenance work schedule: ensure correct priorities to support reliable operations are being worked. Drive technician and contractor productivity and identify opportunities and improvement plans for continuous improvement. Ensure materials and specialist tools are available & cause no delays to the work. Removes barriers to efficient work execution. Actively participate in operations / maintenance weekly scheduling meetings and backlog review meetings. Ensure BOM, warehouse stock, and SAP task list amendments are communicated to the Planner. Feeds back planning level / quality to Planner. Ensures correct repair, installation & commissioning of equipment including QA/QC adherence. Coordinates work with subcontractors. Provide daily oversight to remain on budget for all controllable costs. Track, adjust, and optimise contractor head count to remain on budget. Minimise staff and contractor overtime. Attends & contributes to T/A / SUS scope meetings. Reliability Ensure regulatory & reliability preventive maintenance activities are completed as scheduled with zero overdue. Ensure equipment monitoring as part of the Technician s rounds are executed timely & effectively. Ensures timely resolution of Ops Variance issues. Responsible for performing 5 Why investigations in the field. Can troubleshoot problems and engage technical resources as needed to support operations. Education Requirements/Key Skills Minimum defined technician qualifications. Experience of plant maintenance, inspection, and reliability of refining equipment. SAP skills to a proficient level. Knowledge of HSE Required Standards and Best Practices: HSE Manual MOC Process & ATC Incident investigation & Human Performance principles. Knowledge of Maintenance Required Standards and Best Practices: Refining Routine Maintenance Work Process Quality Assurance Best Practice Reliability Required Standard Behavioural Competencies - Safety leader - Champions Inclusion & Diversity - Leadership ability to manage a diverse workforce to achieve plant goals. - Good communicator - Team player, works for the greater good - Effective time manager - Knowledge of Refinery Staff Handbook and Working Guides. - Keen adopter of technology and digitisation to make work processes smarter and more efficient. - Encourages coordination and knowledge transfer between the discipline and the specialist groups. Providing Energy. Improving Lives. The Humber Refinery is playing its part of the UK s decarbonisation efforts. As a part of the UK Government s net zero ambition, the Humber Refinery is on a journey to become the Refinery of the Future. With proposed plans for a number of projects including to implement a first-of-a-kind FCC carbon capture project, the Humber Refinery is part of Humber Zero, a world-scale concept to reduce UK industry carbon emissions, saving up to 8 million tonnes of CO2 by 2030 from the Immingham industrial area. On top of this, the Humber Refinery is the UK s only refiner producing Sustainable Aviation Fuel at scale. It is also the only European facility producing battery anode coke, which forms a critical component for lithium-ion batteries used in electrical vehicles and in consumer electronics. Our current production of battery anode coke is equivalent to placing 1.3 million EVs on the road every year, and we are developing multiple projects to expand this capability. We are on an exciting journey, are you ready to join us? Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting the phillips66 website. Phillips 66 is an Equal Opportunity Employer By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
Internally, this role will be known as Lead Media Planner London, Manchester hybrid This position sits in our UKI Media team. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through innovative digital marketing solutions. We plan, create and execute a variety of world class campaigns, from culture lead, social first content to award winning integrated creative campaigns that have been built from data lead strategies and insights. Our clients include Just Eat Takeaway, Victoria's Secret, TikTok, The White Company, Meta, Pepsico, EasyJet and many more. JOB PURPOSE We are looking for someone to lead clients within the paid social media offering, while making sure it's collaborative and closely integrated with creative content, technology and data. This person will provide visionary leadership around paid social media, supporting our paid media planners with strategic guidance, personal development and training. They will innovate our offering and help us do outstanding work that delivers true ROI for our clients. We need someone who understands our client's customers, who can put themselves in their shoes to create strategies and ideas that exceed expectations, who understands that brands are competing for consumers' attention and have at best a couple of seconds to inspire some sort of interaction. We need people who can come up with big ideas as well as lots of little ones that are framed in a solid media strategy grounded in insight. KEY RESPONSIBILITIES The role of Lead Media Planner is exciting, varied and constantly evolving. In this role, you will: Lead, line manage, motivate and inspire your team Support Head of Paid Social and Head of Media Operations in developing long term media strategies and key tactical plans Plan, buy and optimise paid social media activity Oversee reporting and identify new opportunities off the back of results Recommend and set up measurement solutions for clients Take and respond to (internal and external) briefs Deliver and present work with data driven insight and analytics Support Account Planners in delivery of internal and client work with paid planning Contribute insights and strategic media thinking to projects that span all areas of the business Ensure delivery of work is to the highest possible standard Ensure constant innovation across all deliverables Manage budgets for paid media deliverables Assess technology solutions, processes and data tools to improve our capabilities SKILLS AND PREVIOUS EXPERIENCE Our offering is advanced for the industry, and we rely on great people. To be considered for this role, you will need the skills or experience outlined below. Extensive, relevant experience within a paid social media based role Experience leading, motivating and coaching team members Experience managing complex campaigns and measurement solutions (tracking, attribution, lift and incrementality studies) Strong understanding of digital media, particularly paid social media Advanced proficiency with ads platforms Advanced proficiency in direct response and app focused campaigns Advanced proficiency in Excel along with an inquisitive and numeric mindset and advanced problem solving skills Excellent organisational skills and time management skills A high attention to detail and strong presentation skills Familiarity with third party measurement platforms (e.g. Google Analytics, Adobe, DCM) WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
Mar 01, 2026
Full time
Internally, this role will be known as Lead Media Planner London, Manchester hybrid This position sits in our UKI Media team. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through innovative digital marketing solutions. We plan, create and execute a variety of world class campaigns, from culture lead, social first content to award winning integrated creative campaigns that have been built from data lead strategies and insights. Our clients include Just Eat Takeaway, Victoria's Secret, TikTok, The White Company, Meta, Pepsico, EasyJet and many more. JOB PURPOSE We are looking for someone to lead clients within the paid social media offering, while making sure it's collaborative and closely integrated with creative content, technology and data. This person will provide visionary leadership around paid social media, supporting our paid media planners with strategic guidance, personal development and training. They will innovate our offering and help us do outstanding work that delivers true ROI for our clients. We need someone who understands our client's customers, who can put themselves in their shoes to create strategies and ideas that exceed expectations, who understands that brands are competing for consumers' attention and have at best a couple of seconds to inspire some sort of interaction. We need people who can come up with big ideas as well as lots of little ones that are framed in a solid media strategy grounded in insight. KEY RESPONSIBILITIES The role of Lead Media Planner is exciting, varied and constantly evolving. In this role, you will: Lead, line manage, motivate and inspire your team Support Head of Paid Social and Head of Media Operations in developing long term media strategies and key tactical plans Plan, buy and optimise paid social media activity Oversee reporting and identify new opportunities off the back of results Recommend and set up measurement solutions for clients Take and respond to (internal and external) briefs Deliver and present work with data driven insight and analytics Support Account Planners in delivery of internal and client work with paid planning Contribute insights and strategic media thinking to projects that span all areas of the business Ensure delivery of work is to the highest possible standard Ensure constant innovation across all deliverables Manage budgets for paid media deliverables Assess technology solutions, processes and data tools to improve our capabilities SKILLS AND PREVIOUS EXPERIENCE Our offering is advanced for the industry, and we rely on great people. To be considered for this role, you will need the skills or experience outlined below. Extensive, relevant experience within a paid social media based role Experience leading, motivating and coaching team members Experience managing complex campaigns and measurement solutions (tracking, attribution, lift and incrementality studies) Strong understanding of digital media, particularly paid social media Advanced proficiency with ads platforms Advanced proficiency in direct response and app focused campaigns Advanced proficiency in Excel along with an inquisitive and numeric mindset and advanced problem solving skills Excellent organisational skills and time management skills A high attention to detail and strong presentation skills Familiarity with third party measurement platforms (e.g. Google Analytics, Adobe, DCM) WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
List Recruitment is supporting Phillips 66 with the recruitment of a number of roles in the North Lincolnshire and Jarrow areas. Phillips 66 & You Together we can fuel the future Phillips 66 has been operating in the UK for over 65 years and we are as excited about our future as we are proud of our past. We are committed to improving lives, and that is our promise to our employees and communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honour and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Our employees are the heart of our success, and there is a reason why we continue to attract great talent and it s not just the excellent benefits package, or the opportunities for personal growth, it s also the caring and committed culture of the organisation that makes everyone feel like they can bring their authentic self to work and be truly part of our team. Job Description The rotating technician is responsible for delivering corrective, preventative, and condition-based maintenance on rotating equipment and supporting the reliability and availability of assets across the refinery site. Core Responsibilities Drives productivity gains through Phillips 66 resources Equipment Repair Delivery: Complete delivery of rotating equipment repairs, operating as part of either a contractor or internal maintenance team. Mechanical Maintenance: Perform general mechanical tasks including blinding, bolting, overhauls, and basic rigging. Work Preparation & Permits: Develop work methods and produce risk assessments (RAMS) and work permits for assigned tasks. Overhauls & Shutdowns: Participate in major equipment overhauls, shutdowns, and T&I events, acting as a team member or leader as required. Function Testing: Witness functional checks such as balancing, alignments, and overspeed testing. Recommissioning Support: Witness and assist in the recommissioning of systems and equipment following maintenance. Spare Parts Management: Support the identification and selection of appropriate spare parts for rotating machinery. Fault Diagnosis: Conduct first-line fault diagnosis on rotating equipment, particularly API pumps and reciprocating compressors. Repair Execution Support: Collaborate with OEMs and third-party contractors to define repair scope and support execution activities. On-site Contractor Assistance: Provide assistance to OEMs or third-party contractors during on-site operations. Work Order Close-out: Contribute to the close-out process of maintenance work orders, ensuring accurate history and quality assurance documentation is completed. Repair Documentation Review: Review, challenge, and approve third-party repair documentation for completeness and compliance. Apprentice Mentoring: Mentor mechanical apprentices by imparting practical skills and technical knowledge. Education Requirements Recognised Technical Apprenticeship National Vocational Qualification in a relevant mechanical discipline Relevant engineering qualification at ONC level Qualification (Category 1) in vibration and condition monitoring techniques (Desirable) Experience overhauling and commissioning API pumps Practical experience overhauling and commissioning reciprocating compressors (Desirable) Practical experience overhauling and commissioning turbomachinery (steam turbines, compressors, and generators) (Desirable) What are we looking for Experience of balancing and laser alignment (Desirable) Experience developing work scopes and job planning for machinery overhauls (Desirable) Experience working on a top tier COMAH site (Desirable) Experience with SAP PM module Providing Energy. Improving Lives. The Humber Refinery is playing its part of the UK s decarbonisation efforts. As a part of the UK Government s net zero ambition, the Humber Refinery is on a journey to become the Refinery of the Future. With proposed plans for a number of projects including to implement a first-of-a-kind FCC carbon capture project, the Humber Refinery is part of Humber Zero, a world-scale concept to reduce UK industry carbon emissions, saving up to 8 million tonnes of CO2 by 2030 from the Immingham industrial area. On top of this, the Humber Refinery is the UK s only refiner producing Sustainable Aviation Fuel at scale. It is also the only European facility producing battery anode coke, which forms a critical component for lithium-ion batteries used in electrical vehicles and in consumer electronics. Our current production of battery anode coke is equivalent to placing 1.3 million EVs on the road every year, and we are developing multiple projects to expand this capability. We are on an exciting journey, are you ready to join us? Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting the phillips66 website. Phillips 66 is an Equal Opportunity Employer By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
Mar 01, 2026
Full time
List Recruitment is supporting Phillips 66 with the recruitment of a number of roles in the North Lincolnshire and Jarrow areas. Phillips 66 & You Together we can fuel the future Phillips 66 has been operating in the UK for over 65 years and we are as excited about our future as we are proud of our past. We are committed to improving lives, and that is our promise to our employees and communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honour and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Our employees are the heart of our success, and there is a reason why we continue to attract great talent and it s not just the excellent benefits package, or the opportunities for personal growth, it s also the caring and committed culture of the organisation that makes everyone feel like they can bring their authentic self to work and be truly part of our team. Job Description The rotating technician is responsible for delivering corrective, preventative, and condition-based maintenance on rotating equipment and supporting the reliability and availability of assets across the refinery site. Core Responsibilities Drives productivity gains through Phillips 66 resources Equipment Repair Delivery: Complete delivery of rotating equipment repairs, operating as part of either a contractor or internal maintenance team. Mechanical Maintenance: Perform general mechanical tasks including blinding, bolting, overhauls, and basic rigging. Work Preparation & Permits: Develop work methods and produce risk assessments (RAMS) and work permits for assigned tasks. Overhauls & Shutdowns: Participate in major equipment overhauls, shutdowns, and T&I events, acting as a team member or leader as required. Function Testing: Witness functional checks such as balancing, alignments, and overspeed testing. Recommissioning Support: Witness and assist in the recommissioning of systems and equipment following maintenance. Spare Parts Management: Support the identification and selection of appropriate spare parts for rotating machinery. Fault Diagnosis: Conduct first-line fault diagnosis on rotating equipment, particularly API pumps and reciprocating compressors. Repair Execution Support: Collaborate with OEMs and third-party contractors to define repair scope and support execution activities. On-site Contractor Assistance: Provide assistance to OEMs or third-party contractors during on-site operations. Work Order Close-out: Contribute to the close-out process of maintenance work orders, ensuring accurate history and quality assurance documentation is completed. Repair Documentation Review: Review, challenge, and approve third-party repair documentation for completeness and compliance. Apprentice Mentoring: Mentor mechanical apprentices by imparting practical skills and technical knowledge. Education Requirements Recognised Technical Apprenticeship National Vocational Qualification in a relevant mechanical discipline Relevant engineering qualification at ONC level Qualification (Category 1) in vibration and condition monitoring techniques (Desirable) Experience overhauling and commissioning API pumps Practical experience overhauling and commissioning reciprocating compressors (Desirable) Practical experience overhauling and commissioning turbomachinery (steam turbines, compressors, and generators) (Desirable) What are we looking for Experience of balancing and laser alignment (Desirable) Experience developing work scopes and job planning for machinery overhauls (Desirable) Experience working on a top tier COMAH site (Desirable) Experience with SAP PM module Providing Energy. Improving Lives. The Humber Refinery is playing its part of the UK s decarbonisation efforts. As a part of the UK Government s net zero ambition, the Humber Refinery is on a journey to become the Refinery of the Future. With proposed plans for a number of projects including to implement a first-of-a-kind FCC carbon capture project, the Humber Refinery is part of Humber Zero, a world-scale concept to reduce UK industry carbon emissions, saving up to 8 million tonnes of CO2 by 2030 from the Immingham industrial area. On top of this, the Humber Refinery is the UK s only refiner producing Sustainable Aviation Fuel at scale. It is also the only European facility producing battery anode coke, which forms a critical component for lithium-ion batteries used in electrical vehicles and in consumer electronics. Our current production of battery anode coke is equivalent to placing 1.3 million EVs on the road every year, and we are developing multiple projects to expand this capability. We are on an exciting journey, are you ready to join us? Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting the phillips66 website. Phillips 66 is an Equal Opportunity Employer By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
Head of Information Security & IT Risk £90,000 + benefits + performance bonus Flexible Location Hybrid working with frequent travel to Banbury required You've spent years building your credibility in information security. You've configured the tools, handled the incidents, built the controls and managed the risk register. And then you stepped into leadership. Owning the function, guiding the strategy and taking accountability. Now you're ready for the next version of that. Not just running security, shaping it. The role You've been there and done it before led the function, owned and taken accountability for it. The team is in place, the foundations are there. But the strategy and roadmap? That's yours to shape. You will own the function. What you'll be doing You'll conduct a full security and risk analysis. Understanding what's working, what isn't, where we're exposed, where we're strong and then build and implement the strategy to elevate us. You'll: Lead and develop the Information Security & IT Risk team Define and deliver the information security and IT risk strategy Own the IT risk register and action plans Oversee security operations and assurance activities Lead incident response and maturity improvement Embed governance aligned to appropriate frameworks and regulatory requirements that works in the real world Update and influence executive stakeholders Modernise the function alongside exciting digital transformation initiatives We're embracing new technologies and AI, investing in digital platforms, therefore security needs to be an enabler, not a blocker. That's where you come in. What you'll bring You're not just experienced, you're credible. You've spent 10-15 years in information security and IT risk, ideally in regulated environments leading teams, owning budgets and presenting to executive stakeholders. But importantly, you understand how things work. You've been hands on in your past and know what good looks like technically. When someone talks about zero trust architecture, penetration testing, SIEM tuning, operational resilience or vulnerability remediation, you don't just nod, you understand. Now, you lead through that experience. You've led change before and built or reshaped a function. You know how to assess maturity, prioritise risk and execute improvements. And you're ready to do it again, somewhere investing in the future. The good stuff Performance bonus (up to 30%) and car allowance (£7192.50) Private healthcare for you and your family Company pension scheme Flexible benefits (gym membership, tech, health assessments and more) Access to an online wellbeing centre Discounts with a wide range of retailers 30 days' holiday plus bank holidays, increasing with service, with buy/sell options Electric Vehicle / Plug in Hybrid Vehicle scheme About Bibby Financial Services We're a global organisation operating in nine countries, supporting over 9,000 SMEs worldwide. Following the completion of a £1bn securitisation deal, we're increasing our lending to UK businesses at a time when support really matters and this role plays a vital part in making that happen. If you've led before and you're ready to shape something with real backing, real ambition and real investment in technology apply before 2nd April 2026. Early applications are encouraged, as the role may close sooner. Everyone will receive a response. Bibby Financial Services is committed to creating an inclusive workplace. If you require any adjustments during the recruitment process, please let us know.
Mar 01, 2026
Full time
Head of Information Security & IT Risk £90,000 + benefits + performance bonus Flexible Location Hybrid working with frequent travel to Banbury required You've spent years building your credibility in information security. You've configured the tools, handled the incidents, built the controls and managed the risk register. And then you stepped into leadership. Owning the function, guiding the strategy and taking accountability. Now you're ready for the next version of that. Not just running security, shaping it. The role You've been there and done it before led the function, owned and taken accountability for it. The team is in place, the foundations are there. But the strategy and roadmap? That's yours to shape. You will own the function. What you'll be doing You'll conduct a full security and risk analysis. Understanding what's working, what isn't, where we're exposed, where we're strong and then build and implement the strategy to elevate us. You'll: Lead and develop the Information Security & IT Risk team Define and deliver the information security and IT risk strategy Own the IT risk register and action plans Oversee security operations and assurance activities Lead incident response and maturity improvement Embed governance aligned to appropriate frameworks and regulatory requirements that works in the real world Update and influence executive stakeholders Modernise the function alongside exciting digital transformation initiatives We're embracing new technologies and AI, investing in digital platforms, therefore security needs to be an enabler, not a blocker. That's where you come in. What you'll bring You're not just experienced, you're credible. You've spent 10-15 years in information security and IT risk, ideally in regulated environments leading teams, owning budgets and presenting to executive stakeholders. But importantly, you understand how things work. You've been hands on in your past and know what good looks like technically. When someone talks about zero trust architecture, penetration testing, SIEM tuning, operational resilience or vulnerability remediation, you don't just nod, you understand. Now, you lead through that experience. You've led change before and built or reshaped a function. You know how to assess maturity, prioritise risk and execute improvements. And you're ready to do it again, somewhere investing in the future. The good stuff Performance bonus (up to 30%) and car allowance (£7192.50) Private healthcare for you and your family Company pension scheme Flexible benefits (gym membership, tech, health assessments and more) Access to an online wellbeing centre Discounts with a wide range of retailers 30 days' holiday plus bank holidays, increasing with service, with buy/sell options Electric Vehicle / Plug in Hybrid Vehicle scheme About Bibby Financial Services We're a global organisation operating in nine countries, supporting over 9,000 SMEs worldwide. Following the completion of a £1bn securitisation deal, we're increasing our lending to UK businesses at a time when support really matters and this role plays a vital part in making that happen. If you've led before and you're ready to shape something with real backing, real ambition and real investment in technology apply before 2nd April 2026. Early applications are encouraged, as the role may close sooner. Everyone will receive a response. Bibby Financial Services is committed to creating an inclusive workplace. If you require any adjustments during the recruitment process, please let us know.
Expedia Group brands power global travel for everyone, everywhere. We design cutting edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the team We create and deliver tailored marketing strategies for Expedia Group's brands, focusing on establishing strong connections and cohesive experiences for travelers and partners. We leverage our functional expertise and creative excellence to build trust and loyalty for our brands through innovative marketing approaches and technology. Join Expedia Group's Growth Marketing Technology team to help shape the future of marketing through data driven innovation and AI powered solutions. As a Senior Product Manager, you'll play a pivotal role in developing scalable marketing technologies that enhance automation, measurement, and personalization across global marketing campaigns on platforms such as Google, Meta and Apple. In this role, you will: Drive product development across data, automation, and AI/ML capabilities to support marketing scalability and efficiency. Collaborate with engineering, data science, and analytics teams to deliver robust measurement and optimization tools. Translate complex technical concepts into actionable product requirements and communicate them effectively across stakeholders. Lead initiatives to integrate generative AI into marketing workflows, including content generation and ad creative optimization. Conduct market and trend analysis to inform product strategy and identify opportunities for innovation. Build deep understanding of data infrastructure and be able to source data dictionaries, database schema for wider use. Write user stories, acceptance criteria, hypotheses and success metrics for new product features or enhancements. Experience and qualifications: Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or equivalent experience. 8+ years of product management experience, ideally in marketing platforms, data products and AI/ML applications. Strong technical acumen with experience in data engineering, workflow orchestration, and machine learning operations. Excellent communication skills with the ability to influence cross functional teams and stakeholders. Experience with Python, SQL, Java, HQL, Hive, Pyspark, or similar programming languages preferred. Well versed in design thinking principles. Great problem solving and analytical skills. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Mar 01, 2026
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the team We create and deliver tailored marketing strategies for Expedia Group's brands, focusing on establishing strong connections and cohesive experiences for travelers and partners. We leverage our functional expertise and creative excellence to build trust and loyalty for our brands through innovative marketing approaches and technology. Join Expedia Group's Growth Marketing Technology team to help shape the future of marketing through data driven innovation and AI powered solutions. As a Senior Product Manager, you'll play a pivotal role in developing scalable marketing technologies that enhance automation, measurement, and personalization across global marketing campaigns on platforms such as Google, Meta and Apple. In this role, you will: Drive product development across data, automation, and AI/ML capabilities to support marketing scalability and efficiency. Collaborate with engineering, data science, and analytics teams to deliver robust measurement and optimization tools. Translate complex technical concepts into actionable product requirements and communicate them effectively across stakeholders. Lead initiatives to integrate generative AI into marketing workflows, including content generation and ad creative optimization. Conduct market and trend analysis to inform product strategy and identify opportunities for innovation. Build deep understanding of data infrastructure and be able to source data dictionaries, database schema for wider use. Write user stories, acceptance criteria, hypotheses and success metrics for new product features or enhancements. Experience and qualifications: Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or equivalent experience. 8+ years of product management experience, ideally in marketing platforms, data products and AI/ML applications. Strong technical acumen with experience in data engineering, workflow orchestration, and machine learning operations. Excellent communication skills with the ability to influence cross functional teams and stakeholders. Experience with Python, SQL, Java, HQL, Hive, Pyspark, or similar programming languages preferred. Well versed in design thinking principles. Great problem solving and analytical skills. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Internally, this role will be known as Lead Media Planner London, Manchester hybrid This position sits in our UKI Media team. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through innovative digital marketing solutions. We plan, create and execute a variety of world class campaigns, from culture lead, social first content to award winning integrated creative campaigns that have been built from data lead strategies and insights. Our clients include Just Eat Takeaway, Victoria's Secret, TikTok, The White Company, Meta, Pepsico, EasyJet and many more. JOB PURPOSE We are looking for someone to lead clients within the paid social media offering, while making sure it's collaborative and closely integrated with creative content, technology and data. This person will provide visionary leadership around paid social media, supporting our paid media planners with strategic guidance, personal development and training. They will innovate our offering and help us do outstanding work that delivers true ROI for our clients. We need someone who understands our client's customers, who can put themselves in their shoes to create strategies and ideas that exceed expectations, who understands that brands are competing for consumers' attention and have at best a couple of seconds to inspire some sort of interaction. We need people who can come up with big ideas as well as lots of little ones that are framed in a solid media strategy grounded in insight. KEY RESPONSIBILITIES The role of Lead Media Planner is exciting, varied and constantly evolving. In this role, you will: Lead, line manage, motivate and inspire your team Support Head of Paid Social and Head of Media Operations in developing long term media strategies and key tactical plans Plan, buy and optimise paid social media activity Oversee reporting and identify new opportunities off the back of results Recommend and set up measurement solutions for clients Take and respond to (internal and external) briefs Deliver and present work with data driven insight and analytics Support Account Planners in delivery of internal and client work with paid planning Contribute insights and strategic media thinking to projects that span all areas of the business Ensure delivery of work is to the highest possible standard Ensure constant innovation across all deliverables Manage budgets for paid media deliverables Assess technology solutions, processes and data tools to improve our capabilities SKILLS AND PREVIOUS EXPERIENCE Our offering is advanced for the industry, and we rely on great people. To be considered for this role, you will need the skills or experience outlined below. Extensive, relevant experience within a paid social media based role Experience leading, motivating and coaching team members Experience managing complex campaigns and measurement solutions (tracking, attribution, lift and incrementality studies) Strong understanding of digital media, particularly paid social media Advanced proficiency with ads platforms Advanced proficiency in direct response and app focused campaigns Advanced proficiency in Excel along with an inquisitive and numeric mindset and advanced problem solving skills Excellent organisational skills and time management skills A high attention to detail and strong presentation skills Familiarity with third party measurement platforms (e.g. Google Analytics, Adobe, DCM) WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
Mar 01, 2026
Full time
Internally, this role will be known as Lead Media Planner London, Manchester hybrid This position sits in our UKI Media team. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through innovative digital marketing solutions. We plan, create and execute a variety of world class campaigns, from culture lead, social first content to award winning integrated creative campaigns that have been built from data lead strategies and insights. Our clients include Just Eat Takeaway, Victoria's Secret, TikTok, The White Company, Meta, Pepsico, EasyJet and many more. JOB PURPOSE We are looking for someone to lead clients within the paid social media offering, while making sure it's collaborative and closely integrated with creative content, technology and data. This person will provide visionary leadership around paid social media, supporting our paid media planners with strategic guidance, personal development and training. They will innovate our offering and help us do outstanding work that delivers true ROI for our clients. We need someone who understands our client's customers, who can put themselves in their shoes to create strategies and ideas that exceed expectations, who understands that brands are competing for consumers' attention and have at best a couple of seconds to inspire some sort of interaction. We need people who can come up with big ideas as well as lots of little ones that are framed in a solid media strategy grounded in insight. KEY RESPONSIBILITIES The role of Lead Media Planner is exciting, varied and constantly evolving. In this role, you will: Lead, line manage, motivate and inspire your team Support Head of Paid Social and Head of Media Operations in developing long term media strategies and key tactical plans Plan, buy and optimise paid social media activity Oversee reporting and identify new opportunities off the back of results Recommend and set up measurement solutions for clients Take and respond to (internal and external) briefs Deliver and present work with data driven insight and analytics Support Account Planners in delivery of internal and client work with paid planning Contribute insights and strategic media thinking to projects that span all areas of the business Ensure delivery of work is to the highest possible standard Ensure constant innovation across all deliverables Manage budgets for paid media deliverables Assess technology solutions, processes and data tools to improve our capabilities SKILLS AND PREVIOUS EXPERIENCE Our offering is advanced for the industry, and we rely on great people. To be considered for this role, you will need the skills or experience outlined below. Extensive, relevant experience within a paid social media based role Experience leading, motivating and coaching team members Experience managing complex campaigns and measurement solutions (tracking, attribution, lift and incrementality studies) Strong understanding of digital media, particularly paid social media Advanced proficiency with ads platforms Advanced proficiency in direct response and app focused campaigns Advanced proficiency in Excel along with an inquisitive and numeric mindset and advanced problem solving skills Excellent organisational skills and time management skills A high attention to detail and strong presentation skills Familiarity with third party measurement platforms (e.g. Google Analytics, Adobe, DCM) WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .
List Recruitment is supporting Phillips 66 in the recruitment of a number of roles in the North Lincolnshire and Jarrow areas. Phillips 66 & You Together we can fuel the future Phillips 66 has been operating in the UK for over 65 years and we are as excited about our future as we are proud of our past. We are committed to improving lives, and that is our promise to our employees and communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honour and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Our employees are the heart of our success, and there is a reason why we continue to attract great talent and it s not just the excellent benefits package, or the opportunities for personal growth, it s also the caring and committed culture of the organisation that makes everyone feel like they can bring their authentic self to work and be truly part of our team. Job Description Accountable for providing discipline leadership, technical expertise and direction in support of site operations and in the development of new projects, with ownership of civil/structural integrity strategies and associated maintenance programmes Core Responsibilities Discipline Leadership & Governance • Act as a Mentor and overall discipline leader, setting policy and discipline direction; promote best practice and knowledge sharing; enforce standards and systems of work. • Act as first-line discipline engineering contact and provide consultative support to Maintenance, Projects, Process, Safety and Engineering stakeholders • Develop sustainable systems and controlled procedures to ensure discipline quality and compliance. Project / Change Management & Standards • Provide discipline expert input into all stages of project development (including FEL/design assurance/procurement and RIDIT-type inputs where applicable). • Provide MOC discipline guidance and direction; act as a first-line discipline contact/approver for changes managed through the MOC system Asset Integrity Strategy for Civil / Structural Infrastructure • Develop and manage maintenance and inspection strategies for structural/civil infrastructure elements and monitor compliance for items such as: o Critical structures, stacks, silos, sewers, secondary containment bunds, roads & bridges / tunnels / buildings • Provide detailed scope of works for civil and structural work. Budget, Contractor / Design House & Vendor Stewardship • Own the civil/structural element of maintenance programmes and the project annual budget • Ensure design agency and vendor quality/competence and adherence to relevant standards and requirements. Site Facilities Maintenance Accountabilities • Facilities Maintenance Scope Stewardship: Own and coordinate the planned and corrective maintenance scope for site facilities (e.g., buildings, welfare units, offices, temporary facilities, stores, and general site infrastructure), ensuring work is defined, prioritised, and progressed to closure. • Statutory & Compliance Support (Facilities): Ensure facilities-related statutory requirements are identified and managed through appropriate inspection/maintenance regimes (e.g., building fabric, access/egress, structural safety of facilities and occupied structures), coordinating inputs with relevant SMEs and contractors. • Contractor Management (Facilities): Define scopes, select/coordinate service partners (as applicable), ensure safe execution standards are applied, and verify delivery quality for facilities maintenance works. • Facilities Work Planning Interface: Interface with site planning / scheduling and execution leads so facilities works are integrated into site plans and do not conflict with operational priorities. • Budget & Cost Stewardship (Facilities): Track facilities maintenance cost performance against plan/budget; identify optimisation opportunities; and support cost-effective delivery choices. • Site Readiness & Availability: Ensure facilities supporting operations/maintenance/projects (workspaces, temporary buildings, welfare, access routes) are available and maintained to support safe, efficient site execution. • Performance Reporting: Produce routine reporting (backlog, compliance, priority actions, emerging risks) for facilities maintenance scope, aligned to site expectations for managing buildings support services. Education Requirements/Key Skills • Demonstrated capability to lead a discipline function: mentor/leadership behaviours, enforcing standards, and building a best-practice culture. • Strong competence in MOC discipline input/approval processes and in maintaining alignment with evolving legislation/requirements. • Ability to define scopes, manage vendor/design house performance, and ensure quality and compliance for civil/structural deliverables • Competence in developing and maintaining civil/structural maintenance and inspection strategies for infrastructure (structures, sewers, bunds, roads/buildings, etc • Data/metrics ownership mindset for discipline reporting and governance (discipline maintenance data/metrics; drainage database). Providing Energy. Improving Lives. The Humber Refinery is playing its part of the UK s decarbonisation efforts. As a part of the UK Government s net zero ambition, the Humber Refinery is on a journey to become the Refinery of the Future. With proposed plans for a number of projects including to implement a first-of-a-kind FCC carbon capture project, the Humber Refinery is part of Humber Zero, a world-scale concept to reduce UK industry carbon emissions, saving up to 8 million tonnes of CO2 by 2030 from the Immingham industrial area. On top of this, the Humber Refinery is the UK s only refiner producing Sustainable Aviation Fuel at scale. It is also the only European facility producing battery anode coke, which forms a critical component for lithium-ion batteries used in electrical vehicles and in consumer electronics. Our current production of battery anode coke is equivalent to placing 1.3 million EVs on the road every year, and we are developing multiple projects to expand this capability. We are on an exciting journey, are you ready to join us? Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
Mar 01, 2026
Full time
List Recruitment is supporting Phillips 66 in the recruitment of a number of roles in the North Lincolnshire and Jarrow areas. Phillips 66 & You Together we can fuel the future Phillips 66 has been operating in the UK for over 65 years and we are as excited about our future as we are proud of our past. We are committed to improving lives, and that is our promise to our employees and communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honour and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Our employees are the heart of our success, and there is a reason why we continue to attract great talent and it s not just the excellent benefits package, or the opportunities for personal growth, it s also the caring and committed culture of the organisation that makes everyone feel like they can bring their authentic self to work and be truly part of our team. Job Description Accountable for providing discipline leadership, technical expertise and direction in support of site operations and in the development of new projects, with ownership of civil/structural integrity strategies and associated maintenance programmes Core Responsibilities Discipline Leadership & Governance • Act as a Mentor and overall discipline leader, setting policy and discipline direction; promote best practice and knowledge sharing; enforce standards and systems of work. • Act as first-line discipline engineering contact and provide consultative support to Maintenance, Projects, Process, Safety and Engineering stakeholders • Develop sustainable systems and controlled procedures to ensure discipline quality and compliance. Project / Change Management & Standards • Provide discipline expert input into all stages of project development (including FEL/design assurance/procurement and RIDIT-type inputs where applicable). • Provide MOC discipline guidance and direction; act as a first-line discipline contact/approver for changes managed through the MOC system Asset Integrity Strategy for Civil / Structural Infrastructure • Develop and manage maintenance and inspection strategies for structural/civil infrastructure elements and monitor compliance for items such as: o Critical structures, stacks, silos, sewers, secondary containment bunds, roads & bridges / tunnels / buildings • Provide detailed scope of works for civil and structural work. Budget, Contractor / Design House & Vendor Stewardship • Own the civil/structural element of maintenance programmes and the project annual budget • Ensure design agency and vendor quality/competence and adherence to relevant standards and requirements. Site Facilities Maintenance Accountabilities • Facilities Maintenance Scope Stewardship: Own and coordinate the planned and corrective maintenance scope for site facilities (e.g., buildings, welfare units, offices, temporary facilities, stores, and general site infrastructure), ensuring work is defined, prioritised, and progressed to closure. • Statutory & Compliance Support (Facilities): Ensure facilities-related statutory requirements are identified and managed through appropriate inspection/maintenance regimes (e.g., building fabric, access/egress, structural safety of facilities and occupied structures), coordinating inputs with relevant SMEs and contractors. • Contractor Management (Facilities): Define scopes, select/coordinate service partners (as applicable), ensure safe execution standards are applied, and verify delivery quality for facilities maintenance works. • Facilities Work Planning Interface: Interface with site planning / scheduling and execution leads so facilities works are integrated into site plans and do not conflict with operational priorities. • Budget & Cost Stewardship (Facilities): Track facilities maintenance cost performance against plan/budget; identify optimisation opportunities; and support cost-effective delivery choices. • Site Readiness & Availability: Ensure facilities supporting operations/maintenance/projects (workspaces, temporary buildings, welfare, access routes) are available and maintained to support safe, efficient site execution. • Performance Reporting: Produce routine reporting (backlog, compliance, priority actions, emerging risks) for facilities maintenance scope, aligned to site expectations for managing buildings support services. Education Requirements/Key Skills • Demonstrated capability to lead a discipline function: mentor/leadership behaviours, enforcing standards, and building a best-practice culture. • Strong competence in MOC discipline input/approval processes and in maintaining alignment with evolving legislation/requirements. • Ability to define scopes, manage vendor/design house performance, and ensure quality and compliance for civil/structural deliverables • Competence in developing and maintaining civil/structural maintenance and inspection strategies for infrastructure (structures, sewers, bunds, roads/buildings, etc • Data/metrics ownership mindset for discipline reporting and governance (discipline maintenance data/metrics; drainage database). Providing Energy. Improving Lives. The Humber Refinery is playing its part of the UK s decarbonisation efforts. As a part of the UK Government s net zero ambition, the Humber Refinery is on a journey to become the Refinery of the Future. With proposed plans for a number of projects including to implement a first-of-a-kind FCC carbon capture project, the Humber Refinery is part of Humber Zero, a world-scale concept to reduce UK industry carbon emissions, saving up to 8 million tonnes of CO2 by 2030 from the Immingham industrial area. On top of this, the Humber Refinery is the UK s only refiner producing Sustainable Aviation Fuel at scale. It is also the only European facility producing battery anode coke, which forms a critical component for lithium-ion batteries used in electrical vehicles and in consumer electronics. Our current production of battery anode coke is equivalent to placing 1.3 million EVs on the road every year, and we are developing multiple projects to expand this capability. We are on an exciting journey, are you ready to join us? Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
Job Title: Apprentice Technical Advisor Manager: Ged Armstrong Location: Telford Who are we We are Carrier, a global leader in heating, air conditioning, and refrigeration technology. We're known for inventing and providing a wide range of cooling and heating solutions-whether it's for homes, offices, or even huge commercial buildings. Our products include air conditioners, chillers, rooftop units, and refrigeration systems. Why join us A Carrier apprenticeship is a great opportunity to kick-start your career with a global leader in climate and energy solutions. You'll gain hands-on experience, earn a salary, and work towards industry-recognised qualifications. Learning from industry-leading experts and skilled engineers, you'll develop the technical and practical skills needed for a successful future. With expert mentoring, structured training, and clear career progression, we provide the perfect foundation for long-term success. If you're looking for a rewarding career with excellent development opportunities, a Carrier apprenticeship is the ideal place to start. What you'll be doing The main goal of this role is to learn and understand the HVAC industry with the aim of being able to support our Customers, Internal Engineers and Sales Teams with Technical support. Manage inbound calls from customers and engineers Investigate customer's problems, providing technical assistance on Viessmann products installed in the field both via the telephone and email Parts identification and selection for spare part enquiries Handling technical enquiries related to design, performance, approval, production, and operation Viessmann products Preparing and maintaining technical documentation, help sheets, reports and records on our internal CRM system Any other duties as reasonably required to assist Viessmann technical operations What we're looking for: Grade C/4 or above in GCSE English, Math's, and ICT OR Engineering Full UK driving license Someone who is keen to learn, ask questions and wants to be involved - bright and inquisitive with a hunger for learning Good written English An interest in Engineering and the HVAC industry Good problem solver Computer literate and know the basics on Microsoft Office Confident and articulate What we offer A starting salary of £20,000 A range of fully funded study options once you complete your apprenticeship. This means you can choose the path that's right for you, whether that's further vocational training or academic degrees Complete Gas Engineering Operative course (level 3) at Shrewsbury College Aiming to complete full Gas ACS accreditation Apprentice events and awards ceremonies 25 days holiday plus bank holidays Regular release to a local college Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. Bravo Awards which recognise outstanding contributions from all employees and encourage excellence. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Mar 01, 2026
Full time
Job Title: Apprentice Technical Advisor Manager: Ged Armstrong Location: Telford Who are we We are Carrier, a global leader in heating, air conditioning, and refrigeration technology. We're known for inventing and providing a wide range of cooling and heating solutions-whether it's for homes, offices, or even huge commercial buildings. Our products include air conditioners, chillers, rooftop units, and refrigeration systems. Why join us A Carrier apprenticeship is a great opportunity to kick-start your career with a global leader in climate and energy solutions. You'll gain hands-on experience, earn a salary, and work towards industry-recognised qualifications. Learning from industry-leading experts and skilled engineers, you'll develop the technical and practical skills needed for a successful future. With expert mentoring, structured training, and clear career progression, we provide the perfect foundation for long-term success. If you're looking for a rewarding career with excellent development opportunities, a Carrier apprenticeship is the ideal place to start. What you'll be doing The main goal of this role is to learn and understand the HVAC industry with the aim of being able to support our Customers, Internal Engineers and Sales Teams with Technical support. Manage inbound calls from customers and engineers Investigate customer's problems, providing technical assistance on Viessmann products installed in the field both via the telephone and email Parts identification and selection for spare part enquiries Handling technical enquiries related to design, performance, approval, production, and operation Viessmann products Preparing and maintaining technical documentation, help sheets, reports and records on our internal CRM system Any other duties as reasonably required to assist Viessmann technical operations What we're looking for: Grade C/4 or above in GCSE English, Math's, and ICT OR Engineering Full UK driving license Someone who is keen to learn, ask questions and wants to be involved - bright and inquisitive with a hunger for learning Good written English An interest in Engineering and the HVAC industry Good problem solver Computer literate and know the basics on Microsoft Office Confident and articulate What we offer A starting salary of £20,000 A range of fully funded study options once you complete your apprenticeship. This means you can choose the path that's right for you, whether that's further vocational training or academic degrees Complete Gas Engineering Operative course (level 3) at Shrewsbury College Aiming to complete full Gas ACS accreditation Apprentice events and awards ceremonies 25 days holiday plus bank holidays Regular release to a local college Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. Bravo Awards which recognise outstanding contributions from all employees and encourage excellence. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Role: Customer Care Administrator Location: Wimbledon office Contract type: Full time, permanent The Customer Care Administrator is responsible for managing the Order-to-Cash (OTC) process for the UK & Ireland Applied HVAC business. Acting as the primary post-sale point of contact, the role ensures accurate order processing, effective coordination with Carrier factories and third-party suppliers, proactive customer communication, and support throughout the delivery lifecycle. The role connects customers directly to Carrier, supports both standard and complex orders, coordinates commissioning activities, and plays a key role in customer satisfaction. What will you be doing? Manage the end-to-end Order-to-Cash process from order receipt through to delivery and invoicing. Accurately enter, maintain, and update customer orders within the system. Raise and manage purchase orders with Carrier factories and approved third-party suppliers Support complex orders defined as any order beyond the shipment of a single unit with standard accessories. Act as the main point of contact for customers post-sale, providing clear and proactive communication. Manage customer queries relating to orders, delivery, documentation, and invoicing. Support the coordination and resolution of service, delivery, and operational issues raised by customers. Act as the initial point of contact for post-sale enquiries relating to warranty, quality, technical issues, or breakdowns. To be successful in this role you will have/be: Experience in a customer care, order processing, or operations role within a technical, manufacturing, or project-based environment. Ideally have familiarity with ERP systems (SAP S/4HANA or similar preferred). Ability to manage multiple priorities and work effectively in a fast-paced environment. Strong customer-focus with a proactive and solutions-oriented mindset. Strong collaboration and team integration Strong IT skills including MS Office What can we offer you? Competitive base salary Up to £5,000 bonus (paid quarterly) 25 Days Holiday + bank holidays Holiday purchase scheme Company pension scheme Career progression - we love to build and nurture talent from within, therefore we'll work with you to achieve your long-term career aspirations More about us: Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Mar 01, 2026
Full time
Role: Customer Care Administrator Location: Wimbledon office Contract type: Full time, permanent The Customer Care Administrator is responsible for managing the Order-to-Cash (OTC) process for the UK & Ireland Applied HVAC business. Acting as the primary post-sale point of contact, the role ensures accurate order processing, effective coordination with Carrier factories and third-party suppliers, proactive customer communication, and support throughout the delivery lifecycle. The role connects customers directly to Carrier, supports both standard and complex orders, coordinates commissioning activities, and plays a key role in customer satisfaction. What will you be doing? Manage the end-to-end Order-to-Cash process from order receipt through to delivery and invoicing. Accurately enter, maintain, and update customer orders within the system. Raise and manage purchase orders with Carrier factories and approved third-party suppliers Support complex orders defined as any order beyond the shipment of a single unit with standard accessories. Act as the main point of contact for customers post-sale, providing clear and proactive communication. Manage customer queries relating to orders, delivery, documentation, and invoicing. Support the coordination and resolution of service, delivery, and operational issues raised by customers. Act as the initial point of contact for post-sale enquiries relating to warranty, quality, technical issues, or breakdowns. To be successful in this role you will have/be: Experience in a customer care, order processing, or operations role within a technical, manufacturing, or project-based environment. Ideally have familiarity with ERP systems (SAP S/4HANA or similar preferred). Ability to manage multiple priorities and work effectively in a fast-paced environment. Strong customer-focus with a proactive and solutions-oriented mindset. Strong collaboration and team integration Strong IT skills including MS Office What can we offer you? Competitive base salary Up to £5,000 bonus (paid quarterly) 25 Days Holiday + bank holidays Holiday purchase scheme Company pension scheme Career progression - we love to build and nurture talent from within, therefore we'll work with you to achieve your long-term career aspirations More about us: Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
List Recruitment is supporting Phillips 66 with the recruitment of a number of roles in the North Lincolnshire and Jarrow areas. Phillips 66 & You Together we can fuel the future Phillips 66 has been operating in the UK for over 65 years and we are as excited about our future as we are proud of our past. We are committed to improving lives, and that is our promise to our employees and communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honour and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Our employees are the heart of our success, and there is a reason why we continue to attract great talent and it s not just the excellent benefits package, or the opportunities for personal growth, it s also the caring and committed culture of the organisation that makes everyone feel like they can bring their authentic self to work and be truly part of our team. Job Description Responsible for the coordination, planning support, execution and quality control of piping maintenance, fabrication, and repair activities of the refinery equipment. Ensures compliance with site, industry and statutory standards and ensures sustained competence of the piping and fabrication team. Supports the Business Teams in delivering safe, efficient, and high-quality maintenance solutions Core Responsibilities Health, Safety, Environment & Quality (HSEQ): Promote and maintain a positive HSEQ culture, ensuring compliance with Refinery Golden Safety Rules, industry codes (e.g. BS EN, ASME, API), and statutory regulations (e.g. COMAH, PUWER,PSSR LOLER). Participate in risk assessments, audits, and incident investigations. Maintenance Oversight: Supervise and coordinate the fabrication, maintenance and repair of site piping systems, ensuring operational efficiency and compliance with safety standards, quality and maintenance workflow requirements. Team Leadership: Lead and mentor a team of pipe fitters, welders, platers, and quality inspectors, fostering a culture of safety, quality, efficiency and continuous improvement. Troubleshooting: Diagnose piping issues, propose and implement effective solutions to minimise downtime and maintain production schedules within regulatory compliance. Preventive Maintenance: Develop, optimise and oversee preventive maintenance programs to extend equipment lifespan and reduce unexpected failures. Resource Management: Manage inventory of piping and welding parts, tools and safety equipment, coordinating with the purchasing department to maintain necessary stock levels. Contractor & Vendor Supervision Oversee third-party contractors and OEM representatives, ensuring quality execution and adherence to refinery standards. Technical Support Provide expertise in piping and welding activities, including procedural reviews, technical assessments, plant modifications, and engineering support. Project Coordination: Collaborate with engineering, project delivery and operations teams on piping and fabrication aspects of new projects and equipment installations. Documentation: Maintain accurate records of maintenance activities, equipment status, quality packs and safety inspections. Training: Identify training needs and facilitate skill development programs for team members to enhance performance and adaptability, ensuring code compliance for work activities. Workflow Management: Provide planning and scheduling support and timely preparation and compliance with work permits, coordinate with stores and procurement for the availability of spare parts and align scheduled tasks with workforce readiness and resource availability. Turnaround and Inspection (T&I) Support: Contribute to the preparation and execution of T&I activities, including defining work scopes, overseeing piping work during events, and ensuring efficient scheduling, resourcing quality control and all technical records are updated post-T&I with lessons learned Education Requirements/Key Skills Recognised Technical Apprenticeship HNC or equivalent qualification in Piping, welding, fabrication Engineering or a related field National Vocational Qualification (NVQ) in a relevant discipline IOSH certification (Desirable). Experience in piping, welding, and fabrication maintenance / repair within the refining or manufacturing industry. Proven leadership experience in supervising piping and welding teams. Hands-on experience with Computerized Maintenance Management Systems (CMMS) such as Maximo or SAP. Strong IT literacy, including experience with Computerized Maintenance Management Systems (CMMS) such as SAP. Demonstrated ability to manage multiple tasks and projects effectively. In-depth knowledge of UK and EU safety, health, and environmental regulations (e.g., PSSR, LOLER, COMAH, PUWER). Working knowledge of industry standards (BS EN, ASME, API) for piping and welding. Providing Energy. Improving Lives. The Humber Refinery is playing its part of the UK s decarbonisation efforts. As a part of the UK Government s net zero ambition, the Humber Refinery is on a journey to become the Refinery of the Future. With proposed plans for a number of projects including to implement a first-of-a-kind FCC carbon capture project, the Humber Refinery is part of Humber Zero, a world-scale concept to reduce UK industry carbon emissions, saving up to 8 million tonnes of CO2 by 2030 from the Immingham industrial area. On top of this, the Humber Refinery is the UK s only refiner producing Sustainable Aviation Fuel at scale. It is also the only European facility producing battery anode coke, which forms a critical component for lithium-ion batteries used in electrical vehicles and in consumer electronics. Our current production of battery anode coke is equivalent to placing 1.3 million EVs on the road every year, and we are developing multiple projects to expand this capability. We are on an exciting journey, are you ready to join us? Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting the phillips66 website. Phillips 66 is an Equal Opportunity Employer By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
Mar 01, 2026
Full time
List Recruitment is supporting Phillips 66 with the recruitment of a number of roles in the North Lincolnshire and Jarrow areas. Phillips 66 & You Together we can fuel the future Phillips 66 has been operating in the UK for over 65 years and we are as excited about our future as we are proud of our past. We are committed to improving lives, and that is our promise to our employees and communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honour and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Our employees are the heart of our success, and there is a reason why we continue to attract great talent and it s not just the excellent benefits package, or the opportunities for personal growth, it s also the caring and committed culture of the organisation that makes everyone feel like they can bring their authentic self to work and be truly part of our team. Job Description Responsible for the coordination, planning support, execution and quality control of piping maintenance, fabrication, and repair activities of the refinery equipment. Ensures compliance with site, industry and statutory standards and ensures sustained competence of the piping and fabrication team. Supports the Business Teams in delivering safe, efficient, and high-quality maintenance solutions Core Responsibilities Health, Safety, Environment & Quality (HSEQ): Promote and maintain a positive HSEQ culture, ensuring compliance with Refinery Golden Safety Rules, industry codes (e.g. BS EN, ASME, API), and statutory regulations (e.g. COMAH, PUWER,PSSR LOLER). Participate in risk assessments, audits, and incident investigations. Maintenance Oversight: Supervise and coordinate the fabrication, maintenance and repair of site piping systems, ensuring operational efficiency and compliance with safety standards, quality and maintenance workflow requirements. Team Leadership: Lead and mentor a team of pipe fitters, welders, platers, and quality inspectors, fostering a culture of safety, quality, efficiency and continuous improvement. Troubleshooting: Diagnose piping issues, propose and implement effective solutions to minimise downtime and maintain production schedules within regulatory compliance. Preventive Maintenance: Develop, optimise and oversee preventive maintenance programs to extend equipment lifespan and reduce unexpected failures. Resource Management: Manage inventory of piping and welding parts, tools and safety equipment, coordinating with the purchasing department to maintain necessary stock levels. Contractor & Vendor Supervision Oversee third-party contractors and OEM representatives, ensuring quality execution and adherence to refinery standards. Technical Support Provide expertise in piping and welding activities, including procedural reviews, technical assessments, plant modifications, and engineering support. Project Coordination: Collaborate with engineering, project delivery and operations teams on piping and fabrication aspects of new projects and equipment installations. Documentation: Maintain accurate records of maintenance activities, equipment status, quality packs and safety inspections. Training: Identify training needs and facilitate skill development programs for team members to enhance performance and adaptability, ensuring code compliance for work activities. Workflow Management: Provide planning and scheduling support and timely preparation and compliance with work permits, coordinate with stores and procurement for the availability of spare parts and align scheduled tasks with workforce readiness and resource availability. Turnaround and Inspection (T&I) Support: Contribute to the preparation and execution of T&I activities, including defining work scopes, overseeing piping work during events, and ensuring efficient scheduling, resourcing quality control and all technical records are updated post-T&I with lessons learned Education Requirements/Key Skills Recognised Technical Apprenticeship HNC or equivalent qualification in Piping, welding, fabrication Engineering or a related field National Vocational Qualification (NVQ) in a relevant discipline IOSH certification (Desirable). Experience in piping, welding, and fabrication maintenance / repair within the refining or manufacturing industry. Proven leadership experience in supervising piping and welding teams. Hands-on experience with Computerized Maintenance Management Systems (CMMS) such as Maximo or SAP. Strong IT literacy, including experience with Computerized Maintenance Management Systems (CMMS) such as SAP. Demonstrated ability to manage multiple tasks and projects effectively. In-depth knowledge of UK and EU safety, health, and environmental regulations (e.g., PSSR, LOLER, COMAH, PUWER). Working knowledge of industry standards (BS EN, ASME, API) for piping and welding. Providing Energy. Improving Lives. The Humber Refinery is playing its part of the UK s decarbonisation efforts. As a part of the UK Government s net zero ambition, the Humber Refinery is on a journey to become the Refinery of the Future. With proposed plans for a number of projects including to implement a first-of-a-kind FCC carbon capture project, the Humber Refinery is part of Humber Zero, a world-scale concept to reduce UK industry carbon emissions, saving up to 8 million tonnes of CO2 by 2030 from the Immingham industrial area. On top of this, the Humber Refinery is the UK s only refiner producing Sustainable Aviation Fuel at scale. It is also the only European facility producing battery anode coke, which forms a critical component for lithium-ion batteries used in electrical vehicles and in consumer electronics. Our current production of battery anode coke is equivalent to placing 1.3 million EVs on the road every year, and we are developing multiple projects to expand this capability. We are on an exciting journey, are you ready to join us? Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting the phillips66 website. Phillips 66 is an Equal Opportunity Employer By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 01, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 01, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 01, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
