A global mobility leader in Wigan is seeking a Graduate Management Trainee who will explore leadership potential while gaining hands-on experience in customer service, sales, marketing, finance, and operations. Ideal candidates should have a Bachelor's degree or relevant experience, along with a full manual UK or EU driving licence. This role offers a pathway to a branch manager position in just two years, alongside award-winning training and development opportunities.
Mar 31, 2026
Full time
A global mobility leader in Wigan is seeking a Graduate Management Trainee who will explore leadership potential while gaining hands-on experience in customer service, sales, marketing, finance, and operations. Ideal candidates should have a Bachelor's degree or relevant experience, along with a full manual UK or EU driving licence. This role offers a pathway to a branch manager position in just two years, alongside award-winning training and development opportunities.
Rentokil Pest Control South Africa
Crawley, Sussex
We are seeking a proactive and detail oriented HR Reporting & Insights Advisor to join our Regional Europe HR Operations team. You will play a key role in supporting our Europe HQ, collaborating with our 18 partner countries across the region. Reporting to the HR Analytics & Reward Manager - Europe, you will be responsible for turning complex HR data into clear, actionable narratives. Your focus will be on processing, analysing, and visualising HR data to support compliance, data governance, and strategic decision making. This is an excellent opportunity for anyone looking to build a specialised career in the growing field of People Analytics. A high level of proficiency in Excel and/or Google Sheets is essential for this role. While experience with SQL or Python are not required, a desire to explore AI and predictive modeling is welcomed. Company Description Rentokil Initial is a global leader in business services, dedicated to protecting people and enhancing lives through strategic development and service excellence across international markets. We are the World's leading provider of essential business services, specialising in pest control, hygiene services, and interior landscaping. Founded in 1925 in the UK, the Company has an international reach across 90 Countries, of which 18 in Europe. As a FTSE 100 Company, we take our responsibilities to colleagues, customers, shareholders, the environment, and the communities in which we operate with great seriousness. Key Responsibilities Transform large HR datasets into clear reports and dashboards using Excel and Google Sheets. Develop compelling data stories and provide actionable insights for HR colleagues and business stakeholders. Support data governance and compliance initiatives across our European operations, including key processes like EU Pay Transparency reporting. Assist with reporting from our HR Information System (Workday) and support system related projects. Contribute to key annual HR processes, such as compensation reviews, and support various ad hoc projects. We'd love to see someone who has A high degree of competency and proven experience with Microsoft Excel and/or Google Sheets (e.g., VLOOKUP/INDEX MATCH, pivot tables, complex formulas, etc.). Strong analytical skills with the ability to find meaning in data and bring clarity to it through storytelling. Excellent interpersonal skills, with the ability to collaborate effectively and communicate clearly with non technical colleagues. A proactive and organised approach, with the ability to manage multiple tasks and take initiative. What we are looking for Willingness and ability to travel to our Head Office in Crawley, UK, on a semi regular basis. A degree in a relevant field is beneficial but not required. Fluency in a second European language may be advantageous. Additional Information What We Offer Competitive salary Hybrid working Rentokil Initial Reward Scheme Employee Assistance Programme A supportive environment with opportunities for professional development and growth in the People Analytics space. Opportunities for flexible working hours can be considered. Rentokil Initial is home to everyone; feel free to come as you are.
Mar 31, 2026
Full time
We are seeking a proactive and detail oriented HR Reporting & Insights Advisor to join our Regional Europe HR Operations team. You will play a key role in supporting our Europe HQ, collaborating with our 18 partner countries across the region. Reporting to the HR Analytics & Reward Manager - Europe, you will be responsible for turning complex HR data into clear, actionable narratives. Your focus will be on processing, analysing, and visualising HR data to support compliance, data governance, and strategic decision making. This is an excellent opportunity for anyone looking to build a specialised career in the growing field of People Analytics. A high level of proficiency in Excel and/or Google Sheets is essential for this role. While experience with SQL or Python are not required, a desire to explore AI and predictive modeling is welcomed. Company Description Rentokil Initial is a global leader in business services, dedicated to protecting people and enhancing lives through strategic development and service excellence across international markets. We are the World's leading provider of essential business services, specialising in pest control, hygiene services, and interior landscaping. Founded in 1925 in the UK, the Company has an international reach across 90 Countries, of which 18 in Europe. As a FTSE 100 Company, we take our responsibilities to colleagues, customers, shareholders, the environment, and the communities in which we operate with great seriousness. Key Responsibilities Transform large HR datasets into clear reports and dashboards using Excel and Google Sheets. Develop compelling data stories and provide actionable insights for HR colleagues and business stakeholders. Support data governance and compliance initiatives across our European operations, including key processes like EU Pay Transparency reporting. Assist with reporting from our HR Information System (Workday) and support system related projects. Contribute to key annual HR processes, such as compensation reviews, and support various ad hoc projects. We'd love to see someone who has A high degree of competency and proven experience with Microsoft Excel and/or Google Sheets (e.g., VLOOKUP/INDEX MATCH, pivot tables, complex formulas, etc.). Strong analytical skills with the ability to find meaning in data and bring clarity to it through storytelling. Excellent interpersonal skills, with the ability to collaborate effectively and communicate clearly with non technical colleagues. A proactive and organised approach, with the ability to manage multiple tasks and take initiative. What we are looking for Willingness and ability to travel to our Head Office in Crawley, UK, on a semi regular basis. A degree in a relevant field is beneficial but not required. Fluency in a second European language may be advantageous. Additional Information What We Offer Competitive salary Hybrid working Rentokil Initial Reward Scheme Employee Assistance Programme A supportive environment with opportunities for professional development and growth in the People Analytics space. Opportunities for flexible working hours can be considered. Rentokil Initial is home to everyone; feel free to come as you are.
Field View Care Recruitment Solutions
Carn Brea Village, Cornwall
Registered Manager for Adults Care Home in Redruth Cornwall TR15 We require a Registered Manager for our renovated early 19th century four-bedroom home near the heart of the historic market town of Redruth standing proudly in its own grounds in the centre of Redruth, Cornwall. We provide 24 hour support at our residential home providing support for Adults with complex health needs, learning disabilities and/or physical disabilities including sensory needs. We fully embrace person centred planning, ensuring the person we support is at the centre in the delivery of our high quality care and support. Our Management Bonus Scheme takes into consideration a range of KPIs from inspections, audits, staffing, finances, training, annual leave, sickness and more. Meeting targets in all these areas will result in a performance bonus. The better you do the bigger your bonus! We would offer relocation for the right candidate About the role of Registered Manager The role of the Registered Manager encompasses overall operational responsibility for the service or services, ensuring smooth operations, and effective staff allocation and management. You will oversee the delivery of excellent operational services within your area, regularly supervising Deputy Managers, Team Leaders, and/or Senior Support Workers. Responsibilities of Registered Manager Service Delivery: Monitor and support person-centred services. Ensure health and safety of the people we support and staff. Ensure staff actions support care, protection, well-being, and regulatory compliance. Staff Supervision: Supervise and support Deputy Managers, Team Leaders, and Senior Support Workers through recruitment, coaching, and performance management. Financial Administration: Manage budgets and staff deployment effectively IT and Quality Management: Use IT systems to manage staff, incidents, quality assurance, training, and occupancy. External Collaboration: Work with external agencies to promote the company and increase referrals and placements. Staff Development: Enhance staff knowledge and skills through inductions and training. Continuously improve your own knowledge and practice for service improvement. Registered Manager Professional Qualifications & requirements: You will join us with a QCF Level 5 Adult Management Diploma, or equivalent qualification, or be eligible to complete the Level 5 Diploma You will have managed and supervised for minimum 2 years in a similar setting. Knowledgeable of CQC rules regulations and standards Can evidence previous inspections Registered Manager Employee benefits: Competitive rates of pay up to £38k plus bonuses. Negotiable Training/Qualification Opportunities Internal progression opportunities Induction Employee Support Helpline - You will have access to a private and confidential employee support helpline, covering a wide range of topics including financial advice, health and well-being and more. This is all available 24 hours a day 7 days a week. For more information about this Registered Manager opportunity contact Mick Hull Fieldview Care Recruitment Solutions
Mar 31, 2026
Full time
Registered Manager for Adults Care Home in Redruth Cornwall TR15 We require a Registered Manager for our renovated early 19th century four-bedroom home near the heart of the historic market town of Redruth standing proudly in its own grounds in the centre of Redruth, Cornwall. We provide 24 hour support at our residential home providing support for Adults with complex health needs, learning disabilities and/or physical disabilities including sensory needs. We fully embrace person centred planning, ensuring the person we support is at the centre in the delivery of our high quality care and support. Our Management Bonus Scheme takes into consideration a range of KPIs from inspections, audits, staffing, finances, training, annual leave, sickness and more. Meeting targets in all these areas will result in a performance bonus. The better you do the bigger your bonus! We would offer relocation for the right candidate About the role of Registered Manager The role of the Registered Manager encompasses overall operational responsibility for the service or services, ensuring smooth operations, and effective staff allocation and management. You will oversee the delivery of excellent operational services within your area, regularly supervising Deputy Managers, Team Leaders, and/or Senior Support Workers. Responsibilities of Registered Manager Service Delivery: Monitor and support person-centred services. Ensure health and safety of the people we support and staff. Ensure staff actions support care, protection, well-being, and regulatory compliance. Staff Supervision: Supervise and support Deputy Managers, Team Leaders, and Senior Support Workers through recruitment, coaching, and performance management. Financial Administration: Manage budgets and staff deployment effectively IT and Quality Management: Use IT systems to manage staff, incidents, quality assurance, training, and occupancy. External Collaboration: Work with external agencies to promote the company and increase referrals and placements. Staff Development: Enhance staff knowledge and skills through inductions and training. Continuously improve your own knowledge and practice for service improvement. Registered Manager Professional Qualifications & requirements: You will join us with a QCF Level 5 Adult Management Diploma, or equivalent qualification, or be eligible to complete the Level 5 Diploma You will have managed and supervised for minimum 2 years in a similar setting. Knowledgeable of CQC rules regulations and standards Can evidence previous inspections Registered Manager Employee benefits: Competitive rates of pay up to £38k plus bonuses. Negotiable Training/Qualification Opportunities Internal progression opportunities Induction Employee Support Helpline - You will have access to a private and confidential employee support helpline, covering a wide range of topics including financial advice, health and well-being and more. This is all available 24 hours a day 7 days a week. For more information about this Registered Manager opportunity contact Mick Hull Fieldview Care Recruitment Solutions
Temporary School Business ManagerNottingham4-8 weeks (potential to extend)StartASAPWeekly Pay - £16.50-£20 per hour We are currently recruiting for a Temporary School Business Manager to provide essential support during a transition period at a school in Nottingham. This is a fantastic opportunity for an experienced school professional to step into a key role and make an immediate impact. Please note: Previous experience working within a school environment is essential for this position and you must be on the updated DBS service. The Role Reporting directly to the Head Teacher and Senior Leadership Team, you will be responsible for overseeing the day to day running of the school's support functions, ensuring smooth and efficient operations across administration and office management. This is a hands on role with a strong focus on organisation, team management, and maintaining high standards across support services. Key Responsibilities Oversee and manage administrative, financial, and support functions to meet the school's operational needs Lead and coordinate support staff, ensuring performance, standards, and deadlines are met Maintain quality assurance across all support services Manage existing systems and processes to ensure efficiency and accuracy of information Oversee personnel administration and support HR-related processes Act as a central point of coordination, delegating tasks and ensuring smooth day-to-day operations What We're Looking For Proven experience in a School Business Manager or similar role within an educational setting Strong leadership and team management skills Excellent organisational and problem-solving abilities Experience managing administrative and operational functions within a school Ability to "hit the ground running" in a fast-paced environment This is an interim position focused primarily on operational management rather than strategic development. You will be supported by the existing HR and finance teams for specialist areas such as recruitment and procurement. If you're an experienced School Business Manager available immediately or at short notice and looking for your next interim opportunity, we'd love to hear from you.
Mar 31, 2026
Seasonal
Temporary School Business ManagerNottingham4-8 weeks (potential to extend)StartASAPWeekly Pay - £16.50-£20 per hour We are currently recruiting for a Temporary School Business Manager to provide essential support during a transition period at a school in Nottingham. This is a fantastic opportunity for an experienced school professional to step into a key role and make an immediate impact. Please note: Previous experience working within a school environment is essential for this position and you must be on the updated DBS service. The Role Reporting directly to the Head Teacher and Senior Leadership Team, you will be responsible for overseeing the day to day running of the school's support functions, ensuring smooth and efficient operations across administration and office management. This is a hands on role with a strong focus on organisation, team management, and maintaining high standards across support services. Key Responsibilities Oversee and manage administrative, financial, and support functions to meet the school's operational needs Lead and coordinate support staff, ensuring performance, standards, and deadlines are met Maintain quality assurance across all support services Manage existing systems and processes to ensure efficiency and accuracy of information Oversee personnel administration and support HR-related processes Act as a central point of coordination, delegating tasks and ensuring smooth day-to-day operations What We're Looking For Proven experience in a School Business Manager or similar role within an educational setting Strong leadership and team management skills Excellent organisational and problem-solving abilities Experience managing administrative and operational functions within a school Ability to "hit the ground running" in a fast-paced environment This is an interim position focused primarily on operational management rather than strategic development. You will be supported by the existing HR and finance teams for specialist areas such as recruitment and procurement. If you're an experienced School Business Manager available immediately or at short notice and looking for your next interim opportunity, we'd love to hear from you.
Ontic is a more than just a business, we're a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. We're committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry. Job Purpose: The Operations Quality Manager is accountable and responsible for the execution of the overall Operations Quality strategy through the leadership of the quality engineering and FAI (First Article inspection) teams. Working at both a strategic and operational level, the Operations Quality Manager will: Support the Site Head of Quality in the creation and translation of strategic directive to operational initiatives. Ensure the successful support of operations including manufacture and repair area(s) and the wider business Guide and coach staff in managing the implementation of quality initiatives. The role: Provide direction to, manage and lead the Production Quality Engineers . Build and maintain relationships with wider business including operational and business functions to facilitate a link between the front office and transactional part of the business. Oversee the Operational Quality requirements (FAIR's, Quality Contract Requirements etc.), and internal and external RCCA requirements. Maintain awareness and manage production forecast/capacity plans and support the adjustment of operational performance to deliver in accordance with demand and plan. A point of escalation for all Operations Quality technical and people concerns and queries. Support and guide Quality Engineers through effective coaching to support their development. Maintain, monitor and execute department training and development plan in line with strategic talent and succession planning initiatives. Assure adherence to all regulatory requirements and processes for both technical and people practices in allocated area. Proactively participate in the adoption of new products focusing on training, processes, and floor space/layout. Be proactive in setup, staffing and training to support new adoptions. Monitor, maintain, and improve Quality KPI's in accordance with established goals. Support the Head of Quality in creating departmental budget packs and monitor departmental expenditure to the approved budget. About you: Educated to a minimum of HNC (in Engineering, Business, or related field) or equivalent related experience and ability to demonstrate experience of working at a similar level. Must have experience of working within an Aerospace Environment & AS9100. Must have knowledge of CAA regulations of both Part 21 and Part 145 or aptitude to learn technical information covering both manufacture and repair business areas. Demonstrate strong people management and leadership skills. Proficient in the use of MRP/ERP business operating systems. Significant experience in the ability to evaluate and resolve product/process problems, including the use of RCCA methodologies - experience in APQP and lean principles desirable. Possess excellent communication skills both verbal and written with particular attention to detail. Working knowledge of continuous improvement principals Proactively identify and close capability through effective personal development activities to ensure the needs of the business are met. Planning and organising skills to ensure multiple tasks are prioritised and monitored to deliver set objectives. Recognise and understand internal/external customer requirements and respond to them in a timely manner Highly self-motivated and demonstrate a determination and persistence to deliver results despite obstacles and setbacks. Recognise and understand regulatory and certification requirements, and respond to them. Able to work in a team environment and participate in all team activities, with a willingness to share experience and skills and promote the development of team members. Able to work outside core hours and be flexible to react to the business priorities. Benefits: At Ontic we care about your financial, physical, and mental wellness so we offer a range of benefits to support this, we care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance.Our benefits package highlights include: Up to 29 days annual leave plus Bank Holidays 10 hours paid volunteering time Annual goal share bonus scheme for all employees 24/7 Employee Assistance Program (EAP) Discounts and offers from a range of retailers Best place to work We are more than the sum of our parts. And we've been recognised internally and externally for being so: We were ranked in Best Companies' Q3 leaderboard for Best Manufacturing Company based on our employee feedback 72.5% of employees who took part in our 2023 employee satisfaction survey said they are proud to work at OnticNo day is the same at Ontic; we have doubled in size over the last couple of years and are still in rapid growth. We attribute our success to empowering colleagues to create the opportunity, fostering an environment of autonomy where we ask for forgiveness, not permission. Our values Our values are intrinsic to everything we do: We share a common sense - we're a global family of specialists with a shared passion for precision. We have the freedom to choose - we're challengers and innovators with the freedom to think differently and challenge the status quo. We create the opportunity - we're change-makers with a clear direction and can-do spirit.We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are now recruiting for a Quality Manager to join our team here at Staverton on a 12 month fixed term contract .
Mar 31, 2026
Full time
Ontic is a more than just a business, we're a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. We're committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry. Job Purpose: The Operations Quality Manager is accountable and responsible for the execution of the overall Operations Quality strategy through the leadership of the quality engineering and FAI (First Article inspection) teams. Working at both a strategic and operational level, the Operations Quality Manager will: Support the Site Head of Quality in the creation and translation of strategic directive to operational initiatives. Ensure the successful support of operations including manufacture and repair area(s) and the wider business Guide and coach staff in managing the implementation of quality initiatives. The role: Provide direction to, manage and lead the Production Quality Engineers . Build and maintain relationships with wider business including operational and business functions to facilitate a link between the front office and transactional part of the business. Oversee the Operational Quality requirements (FAIR's, Quality Contract Requirements etc.), and internal and external RCCA requirements. Maintain awareness and manage production forecast/capacity plans and support the adjustment of operational performance to deliver in accordance with demand and plan. A point of escalation for all Operations Quality technical and people concerns and queries. Support and guide Quality Engineers through effective coaching to support their development. Maintain, monitor and execute department training and development plan in line with strategic talent and succession planning initiatives. Assure adherence to all regulatory requirements and processes for both technical and people practices in allocated area. Proactively participate in the adoption of new products focusing on training, processes, and floor space/layout. Be proactive in setup, staffing and training to support new adoptions. Monitor, maintain, and improve Quality KPI's in accordance with established goals. Support the Head of Quality in creating departmental budget packs and monitor departmental expenditure to the approved budget. About you: Educated to a minimum of HNC (in Engineering, Business, or related field) or equivalent related experience and ability to demonstrate experience of working at a similar level. Must have experience of working within an Aerospace Environment & AS9100. Must have knowledge of CAA regulations of both Part 21 and Part 145 or aptitude to learn technical information covering both manufacture and repair business areas. Demonstrate strong people management and leadership skills. Proficient in the use of MRP/ERP business operating systems. Significant experience in the ability to evaluate and resolve product/process problems, including the use of RCCA methodologies - experience in APQP and lean principles desirable. Possess excellent communication skills both verbal and written with particular attention to detail. Working knowledge of continuous improvement principals Proactively identify and close capability through effective personal development activities to ensure the needs of the business are met. Planning and organising skills to ensure multiple tasks are prioritised and monitored to deliver set objectives. Recognise and understand internal/external customer requirements and respond to them in a timely manner Highly self-motivated and demonstrate a determination and persistence to deliver results despite obstacles and setbacks. Recognise and understand regulatory and certification requirements, and respond to them. Able to work in a team environment and participate in all team activities, with a willingness to share experience and skills and promote the development of team members. Able to work outside core hours and be flexible to react to the business priorities. Benefits: At Ontic we care about your financial, physical, and mental wellness so we offer a range of benefits to support this, we care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance.Our benefits package highlights include: Up to 29 days annual leave plus Bank Holidays 10 hours paid volunteering time Annual goal share bonus scheme for all employees 24/7 Employee Assistance Program (EAP) Discounts and offers from a range of retailers Best place to work We are more than the sum of our parts. And we've been recognised internally and externally for being so: We were ranked in Best Companies' Q3 leaderboard for Best Manufacturing Company based on our employee feedback 72.5% of employees who took part in our 2023 employee satisfaction survey said they are proud to work at OnticNo day is the same at Ontic; we have doubled in size over the last couple of years and are still in rapid growth. We attribute our success to empowering colleagues to create the opportunity, fostering an environment of autonomy where we ask for forgiveness, not permission. Our values Our values are intrinsic to everything we do: We share a common sense - we're a global family of specialists with a shared passion for precision. We have the freedom to choose - we're challengers and innovators with the freedom to think differently and challenge the status quo. We create the opportunity - we're change-makers with a clear direction and can-do spirit.We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are now recruiting for a Quality Manager to join our team here at Staverton on a 12 month fixed term contract .
We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted to 40 hours per week. As a Catering Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Here's an idea of what your shift pattern will be: Mon: Full-time (Days) Tues: Full-time (Days) Weds: Full-time (Days) Thurs: Full-time (Days) Fri: Full-time (Days) Sat: Sun: Could you shine as CH&CO's next Catering Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Job Reference: com BU and Gather CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Mar 31, 2026
Full time
We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted to 40 hours per week. As a Catering Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Here's an idea of what your shift pattern will be: Mon: Full-time (Days) Tues: Full-time (Days) Weds: Full-time (Days) Thurs: Full-time (Days) Fri: Full-time (Days) Sat: Sun: Could you shine as CH&CO's next Catering Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Job Reference: com BU and Gather CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
The Role: HVAC Manager The Location: St Helens Salary: up to 60k plus car/allowance and package Employment: Permanent Role Hybrid working Mechanical & Electrical Search is working with a well-established and highly reputable construction company who due to growth is looking for an experienced HVAC Project Manager based in St Helens. This is an excellent opportunity to join a company that can offer a secure permanent role, competitive salary and career progression. This role offers hybrid working and comes with a excellent salary and package. Role We are looking for candidates with experience in a management role within an HVAC environment and will have strong organisational ability when the workload and demands are high. Duties & Responsibilities To manage, develop and motivate a team of Mechanical Trades to effectively deliver HVAC project works throughout a defined region within agreed timescales and budgets whilst complying with company policy and procedure. Assisting with the development of existing & new client portfolio to enable the expansion of the HVAC division within additional geographical regions. Undertaking site surveys, preparation, and submission of quotes for project works as required in conjunction with surveying and procurement procedures. The delivery of project works and asset/plant replacement/renewal schemes from survey to handover including programme delivery, labour planning, HSE plans / files, risk assessments, method statements, waste management responsibility and cost preparation. Ensuring compliance with relevant health and safety regulations, HSE management systems, procedures, or instructions as they apply and to ensure that all direct reports are adequately trained and follow safe systems of work. Liaising continuously with the Quantity Surveyor to ensure project revisions and expenditure are maintained within budget and in compliance with administrative procedures. Assist with providing quotations for works based on site surveys and client specific specification. Provide designs for smaller projects based on site surveys and client specific specification. Submission of monthly operational report to the Mechanical & Electrical Operations Manager. Achieve and maintain 100% H & S and job-related competence for team of direct reports. Collating and Maintaining H&S documentation and Project folders in line with Company Policy. Quality of work - site snagging issues resolved within a maximum period of 6 days. Site Health & Safety non-conformances - closed out within 5 working days. Management of labour costs within budget Management of Plant and vehicle costs within budget. Delivery of forecasted project profit levels. To be experienced in using Mirco-soft in Excel - Power point - Programs. Management of sub-contractors and In house engineers. Communication with management and the relevant clients. Qualifications City & Guilds 6024 (Mechanical Engineering Services - Plumbing) NVQ Level 3 (Heating & Ventilation) F-Gas: (experience would be beneficial) Gas Safe: (Experience would be beneficial) CITB- SMSTS Skill Card- Project Manager Benefits Competitive Salary Company Car or Allowance Bonus Scheme Pension Health Care & More For more information, please apply directly and we will be in touch with suitable candidates. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Mar 31, 2026
Full time
The Role: HVAC Manager The Location: St Helens Salary: up to 60k plus car/allowance and package Employment: Permanent Role Hybrid working Mechanical & Electrical Search is working with a well-established and highly reputable construction company who due to growth is looking for an experienced HVAC Project Manager based in St Helens. This is an excellent opportunity to join a company that can offer a secure permanent role, competitive salary and career progression. This role offers hybrid working and comes with a excellent salary and package. Role We are looking for candidates with experience in a management role within an HVAC environment and will have strong organisational ability when the workload and demands are high. Duties & Responsibilities To manage, develop and motivate a team of Mechanical Trades to effectively deliver HVAC project works throughout a defined region within agreed timescales and budgets whilst complying with company policy and procedure. Assisting with the development of existing & new client portfolio to enable the expansion of the HVAC division within additional geographical regions. Undertaking site surveys, preparation, and submission of quotes for project works as required in conjunction with surveying and procurement procedures. The delivery of project works and asset/plant replacement/renewal schemes from survey to handover including programme delivery, labour planning, HSE plans / files, risk assessments, method statements, waste management responsibility and cost preparation. Ensuring compliance with relevant health and safety regulations, HSE management systems, procedures, or instructions as they apply and to ensure that all direct reports are adequately trained and follow safe systems of work. Liaising continuously with the Quantity Surveyor to ensure project revisions and expenditure are maintained within budget and in compliance with administrative procedures. Assist with providing quotations for works based on site surveys and client specific specification. Provide designs for smaller projects based on site surveys and client specific specification. Submission of monthly operational report to the Mechanical & Electrical Operations Manager. Achieve and maintain 100% H & S and job-related competence for team of direct reports. Collating and Maintaining H&S documentation and Project folders in line with Company Policy. Quality of work - site snagging issues resolved within a maximum period of 6 days. Site Health & Safety non-conformances - closed out within 5 working days. Management of labour costs within budget Management of Plant and vehicle costs within budget. Delivery of forecasted project profit levels. To be experienced in using Mirco-soft in Excel - Power point - Programs. Management of sub-contractors and In house engineers. Communication with management and the relevant clients. Qualifications City & Guilds 6024 (Mechanical Engineering Services - Plumbing) NVQ Level 3 (Heating & Ventilation) F-Gas: (experience would be beneficial) Gas Safe: (Experience would be beneficial) CITB- SMSTS Skill Card- Project Manager Benefits Competitive Salary Company Car or Allowance Bonus Scheme Pension Health Care & More For more information, please apply directly and we will be in touch with suitable candidates. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
We're currently recruiting a dedicated Cleaning Supervisor to help ensure the smooth running of the operations in 14Forty on a part time basis, contracted to 25 hours per week. As a Cleaning Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: Mon: Evenings Tues: Evenings Weds: Evenings Thurs: Evenings Fri: Evenings Sat: Sun: Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Cleaning Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com BU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Mar 31, 2026
Full time
We're currently recruiting a dedicated Cleaning Supervisor to help ensure the smooth running of the operations in 14Forty on a part time basis, contracted to 25 hours per week. As a Cleaning Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: Mon: Evenings Tues: Evenings Weds: Evenings Thurs: Evenings Fri: Evenings Sat: Sun: Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Cleaning Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com BU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Duty Manager - GRIND National Theatre £34,744 per annum Founded in London in 2011, Grind has grown from a single Shoreditch café into a city-wide collection of buzzing coffee shops, cafés and trucks - serving great coffee, food and cocktails to a killer soundtrack. Our cafés are the beating heart of the brand: fast-paced, vibrant and full of personality. We believe coffee can be a force for good, leading the way with compostable pods, plastic-free packaging and carbon-free shipping. Through the Better Coffee Foundation, we're on a mission to become the world's most sustainable coffee company - recovering 43 million pods' worth of ocean-bound plastic in our first year alone. Purpose As Duty Manager, you'll be at the heart of the action, leading, motivating, and supporting our team to deliver a world-class hospitality experience. You'll oversee daily operations, assist Team Leaders when needed, and ensure seamless coordination with the wider venue. If you thrive in fast-paced environments, love hospitality, and want to be part of an iconic venue, we'd love to hear from you! Responsibilities Lead & Inspire: Brief, motivate, and guide team leaders and Customer Service Assistants (CSAs) to achieve daily financial targets, KPIs, and uphold our exceptional service standards. Deliver an Outstanding Guest Experience: Keep the customer journey at the heart of everything, identifying opportunities to enhance service and acting on feedback. Maintain Excellence in Operations: Ensure food and drink offerings are well-stocked, beautifully presented, and consistently delivered with quality in mind. Optimize Performance & Efficiency: Monitor and maintain systems and equipment, report any issues, and follow up on maintenance to keep everything running smoothly. Drive Success & Team Growth: Support staff development through inductions, training, and 1-2-1 meetings, ensuring they have the tools and knowledge to succeed. Ensure Compliance & Safety: Uphold all food safety, health & safety policies, and incident reporting procedures to create a safe and efficient work environment. Lead Evening Bar Performance: Own after-5pm trade, driving wet sales through confident leadership, upselling and an energetic guest experience. Develop & Inspire the Team: Coach Team Leaders and CSAs to deliver standout service across coffee and bar, building skills, confidence and product knowledge. Champion Coffee Excellence: Maintain exceptional coffee standards at all times - from extraction and recipes to presentation and pace - in line with brand expectations. Keep Operations Safe & Compliant: Ensure food safety, H&S and incident procedures are followed, creating a smooth, safe and efficient workplace. Requirements A natural leader - you lead by example and are always present on the floor with your team. Passion for exceptional service - you'll ensure every guest has an unforgettable experience. Flexibility - evenings, weekends, and bank holidays are all part of the excitement! At least 2 years' experience in a similar role, ready to hit the ground running. Strong communication skills - both written and verbal. Previous experience in a high-volume single or multi-venue hospitality or leisure setting. Knowledge of EPOS and procurement systems (Desirable). Awareness of COSHH & Level 3 Food Hygiene (Desirable). Personal Licence (Desirable). Benefits Healthcare & Wellbeing - Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme. Exclusive Perks & Discounts - Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia. Workplace Benefits - Meals on duty, pension scheme, life assurance, and professional subscriptions paid. Leave & Family Support - 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby's 1st birthday, and a holiday purchase scheme. Career & Financial Support - Ongoing training & development, career pathways, financial wellbeing programme, and preferred rates on salary finance products. Exclusive National Theatre discounts (15% off outlets, 25% off Bookshop, complimentary show tickets) Food & drink discounts (Kerb Card: 20% off drinks, 50% off food at Seven Dials Market) VIP last-minute O2 show tickets (subject to availability) Discounted onsite parking (£4/day) Who are Levy? Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage. Why Join Us? At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual's unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all. We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.
Mar 31, 2026
Full time
Duty Manager - GRIND National Theatre £34,744 per annum Founded in London in 2011, Grind has grown from a single Shoreditch café into a city-wide collection of buzzing coffee shops, cafés and trucks - serving great coffee, food and cocktails to a killer soundtrack. Our cafés are the beating heart of the brand: fast-paced, vibrant and full of personality. We believe coffee can be a force for good, leading the way with compostable pods, plastic-free packaging and carbon-free shipping. Through the Better Coffee Foundation, we're on a mission to become the world's most sustainable coffee company - recovering 43 million pods' worth of ocean-bound plastic in our first year alone. Purpose As Duty Manager, you'll be at the heart of the action, leading, motivating, and supporting our team to deliver a world-class hospitality experience. You'll oversee daily operations, assist Team Leaders when needed, and ensure seamless coordination with the wider venue. If you thrive in fast-paced environments, love hospitality, and want to be part of an iconic venue, we'd love to hear from you! Responsibilities Lead & Inspire: Brief, motivate, and guide team leaders and Customer Service Assistants (CSAs) to achieve daily financial targets, KPIs, and uphold our exceptional service standards. Deliver an Outstanding Guest Experience: Keep the customer journey at the heart of everything, identifying opportunities to enhance service and acting on feedback. Maintain Excellence in Operations: Ensure food and drink offerings are well-stocked, beautifully presented, and consistently delivered with quality in mind. Optimize Performance & Efficiency: Monitor and maintain systems and equipment, report any issues, and follow up on maintenance to keep everything running smoothly. Drive Success & Team Growth: Support staff development through inductions, training, and 1-2-1 meetings, ensuring they have the tools and knowledge to succeed. Ensure Compliance & Safety: Uphold all food safety, health & safety policies, and incident reporting procedures to create a safe and efficient work environment. Lead Evening Bar Performance: Own after-5pm trade, driving wet sales through confident leadership, upselling and an energetic guest experience. Develop & Inspire the Team: Coach Team Leaders and CSAs to deliver standout service across coffee and bar, building skills, confidence and product knowledge. Champion Coffee Excellence: Maintain exceptional coffee standards at all times - from extraction and recipes to presentation and pace - in line with brand expectations. Keep Operations Safe & Compliant: Ensure food safety, H&S and incident procedures are followed, creating a smooth, safe and efficient workplace. Requirements A natural leader - you lead by example and are always present on the floor with your team. Passion for exceptional service - you'll ensure every guest has an unforgettable experience. Flexibility - evenings, weekends, and bank holidays are all part of the excitement! At least 2 years' experience in a similar role, ready to hit the ground running. Strong communication skills - both written and verbal. Previous experience in a high-volume single or multi-venue hospitality or leisure setting. Knowledge of EPOS and procurement systems (Desirable). Awareness of COSHH & Level 3 Food Hygiene (Desirable). Personal Licence (Desirable). Benefits Healthcare & Wellbeing - Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme. Exclusive Perks & Discounts - Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia. Workplace Benefits - Meals on duty, pension scheme, life assurance, and professional subscriptions paid. Leave & Family Support - 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby's 1st birthday, and a holiday purchase scheme. Career & Financial Support - Ongoing training & development, career pathways, financial wellbeing programme, and preferred rates on salary finance products. Exclusive National Theatre discounts (15% off outlets, 25% off Bookshop, complimentary show tickets) Food & drink discounts (Kerb Card: 20% off drinks, 50% off food at Seven Dials Market) VIP last-minute O2 show tickets (subject to availability) Discounted onsite parking (£4/day) Who are Levy? Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage. Why Join Us? At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual's unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all. We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.
Overview Are you an experienced Customer Success leader ready to take our global customer relationships to the next level? Do you have experience in managing global and high-performing teams that deliver measurable outcomes and exceptional experiences as a player-coach? If so, we'd love to hear from you! The impact you will have: As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Reporting to the Global Director of Customer Success, you will drive strategy, operational excellence, and performance across both regions. You'll ensure your assigned customers and others achieve tangible value from Elliptic's blockchain analytics solutions, resulting in strong retention, expansion, and advocacy outcomes. This is a highly collaborative and strategic role - influencing product direction, scaling best practices across geographies, and aligning your team's initiatives with global business objectives. You'll create a unified, customer-centric culture while respecting local market dynamics and time zones. What you'll do Own and manage a subset of key accounts, ensuring health and success with our product, securing renewals and expanding ARR Manage, mentor, and develop a distributed team of Customer Success Managers across EMEA and APAC Define and execute regional Customer Success strategies in alignment with the global vision, adapting for regional market needs Partner with the Global Director of Customer Success to set goals, track performance metrics (NDR, GDR, churn), and drive global consistency Support CSMs in high-value strategic account management, ensuring customer adoption, retention, and expansion Build scalable frameworks for onboarding, health scoring, success planning, and ongoing value realization Collaborate with cross-functional stakeholders such as Sales, Product, Operations, and Marketing to ensure frictionless customer experiences Represent the voice of global customers by gathering regional insights and informing product roadmaps Drive continuous improvement of processes, tools, and playbooks across both regions Champion collaboration between regions, fostering a culture of shared learning and global best practice Occasionally engage directly with strategic enterprise customers to ensure alignment with their executive stakeholders Work flexibly across time zones, coordinating with global peers and customers to meet business needs You will be a great fit here if you: Enjoy managing top customers and understand the importance of successfully leading them to short and long term success Have proven success leading distributed Customer Success or Account Management teams in a SaaS environment Are strategic but hands-on, equally comfortable defining global frameworks as working on key customer relationships Possess excellent leadership, coaching, and people development skills, creating high-performance and high-trust teams Take a data-driven approach to decision-making, using customer and business metrics to inform strategy Are comfortable navigating cultural and operational differences across EMEA and APAC markets Have exceptional communication, relationship-building, and stakeholder management abilities Embrace flexibility and are able to manage priorities across multiple time zones Thrive in a dynamic, fast-moving environment and champion collaboration across regions and departments Address problems immediately and can work across functions to solve problems Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team Our ideal candidate has: 7+ years in Customer Success or Account Management roles, including at least 3 years of people management experience Strong track record of delivering retention, expansion, and satisfaction targets in a B2B SaaS setting Proven experience managing customers and teams across multiple regions (EMEA & APAC preferred) Operational excellence in process design, forecasting, and metrics tracking Experience working in or with Crypto, Financial Services, Payments, RegTech, or technology companies A global mindset - curious, culturally aware, and adaptable Interest in blockchain, cryptocurrency, or digital asset industries Bonus Points for: Experience scaling Customer Success operations Comfort with flexible work hours and asynchronous collaboration tools Benefits Competitive salary Share Options Holiday - 25 days of annual leave in addition to US Public Holidays Health insurance Personal training budget Laptop + equipment you need Home office allowance Full access to Spill Mental Health Support
Mar 31, 2026
Full time
Overview Are you an experienced Customer Success leader ready to take our global customer relationships to the next level? Do you have experience in managing global and high-performing teams that deliver measurable outcomes and exceptional experiences as a player-coach? If so, we'd love to hear from you! The impact you will have: As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Reporting to the Global Director of Customer Success, you will drive strategy, operational excellence, and performance across both regions. You'll ensure your assigned customers and others achieve tangible value from Elliptic's blockchain analytics solutions, resulting in strong retention, expansion, and advocacy outcomes. This is a highly collaborative and strategic role - influencing product direction, scaling best practices across geographies, and aligning your team's initiatives with global business objectives. You'll create a unified, customer-centric culture while respecting local market dynamics and time zones. What you'll do Own and manage a subset of key accounts, ensuring health and success with our product, securing renewals and expanding ARR Manage, mentor, and develop a distributed team of Customer Success Managers across EMEA and APAC Define and execute regional Customer Success strategies in alignment with the global vision, adapting for regional market needs Partner with the Global Director of Customer Success to set goals, track performance metrics (NDR, GDR, churn), and drive global consistency Support CSMs in high-value strategic account management, ensuring customer adoption, retention, and expansion Build scalable frameworks for onboarding, health scoring, success planning, and ongoing value realization Collaborate with cross-functional stakeholders such as Sales, Product, Operations, and Marketing to ensure frictionless customer experiences Represent the voice of global customers by gathering regional insights and informing product roadmaps Drive continuous improvement of processes, tools, and playbooks across both regions Champion collaboration between regions, fostering a culture of shared learning and global best practice Occasionally engage directly with strategic enterprise customers to ensure alignment with their executive stakeholders Work flexibly across time zones, coordinating with global peers and customers to meet business needs You will be a great fit here if you: Enjoy managing top customers and understand the importance of successfully leading them to short and long term success Have proven success leading distributed Customer Success or Account Management teams in a SaaS environment Are strategic but hands-on, equally comfortable defining global frameworks as working on key customer relationships Possess excellent leadership, coaching, and people development skills, creating high-performance and high-trust teams Take a data-driven approach to decision-making, using customer and business metrics to inform strategy Are comfortable navigating cultural and operational differences across EMEA and APAC markets Have exceptional communication, relationship-building, and stakeholder management abilities Embrace flexibility and are able to manage priorities across multiple time zones Thrive in a dynamic, fast-moving environment and champion collaboration across regions and departments Address problems immediately and can work across functions to solve problems Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team Our ideal candidate has: 7+ years in Customer Success or Account Management roles, including at least 3 years of people management experience Strong track record of delivering retention, expansion, and satisfaction targets in a B2B SaaS setting Proven experience managing customers and teams across multiple regions (EMEA & APAC preferred) Operational excellence in process design, forecasting, and metrics tracking Experience working in or with Crypto, Financial Services, Payments, RegTech, or technology companies A global mindset - curious, culturally aware, and adaptable Interest in blockchain, cryptocurrency, or digital asset industries Bonus Points for: Experience scaling Customer Success operations Comfort with flexible work hours and asynchronous collaboration tools Benefits Competitive salary Share Options Holiday - 25 days of annual leave in addition to US Public Holidays Health insurance Personal training budget Laptop + equipment you need Home office allowance Full access to Spill Mental Health Support
We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted to 40 hours per week. As a Catering Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Here's an idea of what your shift pattern will be: Mon: Full-time (Days) Tues: Full-time (Days) Weds: Full-time (Days) Thurs: Full-time (Days) Fri: Full-time (Days) Sat: Sun: Could you shine as CH&CO's next Catering Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Job Reference: com BU and Gather CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Mar 31, 2026
Full time
We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted to 40 hours per week. As a Catering Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Here's an idea of what your shift pattern will be: Mon: Full-time (Days) Tues: Full-time (Days) Weds: Full-time (Days) Thurs: Full-time (Days) Fri: Full-time (Days) Sat: Sun: Could you shine as CH&CO's next Catering Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Job Reference: com BU and Gather CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Food Production Manager - Days Role West London Up to £42,000 per annum We're looking for an experienced and driven Food Production Manager to join a fast-paced operation in West London. This is a day-based role , ideal for someone who thrives in a hands-on environment and is passionate about delivering high-quality food production while maintaining the highest safety standards. The Role As Food Production Manager, you will take ownership of daily production operations, ensuring efficiency, quality, and compliance across the board. You'll lead from the front, coordinating teams, managing production plans, and driving continuous improvement. Key Responsibilities Oversee daily food production to ensure efficiency and consistent quality Implement and monitor HACCP procedures and food safety standards Plan and manage weekly production schedules Coordinate and allocate staff effectively to meet operational demands Ensure full compliance with health & safety regulations Deliver ongoing training to staff on food safety and best practices Maintain accurate production records and documentation Identify and support continuous improvement initiatives About You Proven experience in food production management or a similar role Strong working knowledge of HACCP and food safety regulations Excellent leadership and organisational skills Confident working in a fast-paced, high-pressure environment Strong problem-solving ability and attention to detail Basic numeracy skills for inventory and measurements Food safety certifications (preferred) What's on Offer Competitive salary up to £42,000 Day shifts - great work-life balance Opportunity to lead and shape production processes Supportive and dynamic working environment If you're ready to take the next step in your food production career and make a real impact, we'd love to hear from you.
Mar 31, 2026
Full time
Food Production Manager - Days Role West London Up to £42,000 per annum We're looking for an experienced and driven Food Production Manager to join a fast-paced operation in West London. This is a day-based role , ideal for someone who thrives in a hands-on environment and is passionate about delivering high-quality food production while maintaining the highest safety standards. The Role As Food Production Manager, you will take ownership of daily production operations, ensuring efficiency, quality, and compliance across the board. You'll lead from the front, coordinating teams, managing production plans, and driving continuous improvement. Key Responsibilities Oversee daily food production to ensure efficiency and consistent quality Implement and monitor HACCP procedures and food safety standards Plan and manage weekly production schedules Coordinate and allocate staff effectively to meet operational demands Ensure full compliance with health & safety regulations Deliver ongoing training to staff on food safety and best practices Maintain accurate production records and documentation Identify and support continuous improvement initiatives About You Proven experience in food production management or a similar role Strong working knowledge of HACCP and food safety regulations Excellent leadership and organisational skills Confident working in a fast-paced, high-pressure environment Strong problem-solving ability and attention to detail Basic numeracy skills for inventory and measurements Food safety certifications (preferred) What's on Offer Competitive salary up to £42,000 Day shifts - great work-life balance Opportunity to lead and shape production processes Supportive and dynamic working environment If you're ready to take the next step in your food production career and make a real impact, we'd love to hear from you.
Manager, Culture & Impact (Europe & Asia) page is loaded Manager, Culture & Impact (Europe & Asia)locations: London, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R04010 Join Goodwin's Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team - all business professionals at the firm - you'll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we're not just supporting a law firm; we're partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we're proud to have been recognised as the "Best Business Team" by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.The Manager, Culture & Impact (Europe & Asia) will help shape and advance Goodwin's culture and people experience across our Europe and Asia offices. Reporting to the Managing Director, People (Europe & Asia), with a dotted line to the Managing Director, Culture & Impact, this role supports the implementation of global Culture & Impact priorities while tailoring initiatives to meet the unique needs of local offices and regional cultural contexts. This role will support programmes within four strategic pillars - Culture & Engagement, Opportunity, Inclusion, and Belonging (OIB), Experience & Onboarding and Volunteerism - with primary responsibility for the day-to-day execution, coordination, and measurement of the Culture & Engagement portfolio in Europe & Asia. You will work collaboratively with the People team, Communications, Office Leadership, HR Business Partners, and global Culture & Impact colleagues to build a cohesive, inclusive, and engaging employee experience across and within the Europe and Asia region. The ideal candidate is a relationship-builder, strong communicator, a skilled project manager with a global mindset and passion for fostering an inclusive, connected and thriving workplace. What you will do: Develop, implement and localise Culture & Engagement initiatives for Europe & Asia in alignment with global strategy and firm values; Coordinate regional components of firmwide programmes such as the Voice of Goodwin survey, employee recognition initiatives, and the Culture Champions Network; Support the creation of experiences that build connection, morale, and a sense of belonging across regional offices; Partner with OIB team to activate inclusive practices within local offices and ensure global belonging initiatives resonate across cultural contexts; Support regional participation in inclusion networks, firmwide OIB programming, and regional observances/heritage events; Collaborate with People team to ensure onboarding and transitions are culturally relevant, consistent, and reflective of the Goodwin Experience; Help to evaluate volunteerism and local community engagement through partnerships, events, and internal storytelling; Coordinate regional employee participation in global and local social impact initiatives; Use survey insights, participation data, and employee feedback to assess regional engagement, identify trends, and recommend improvements; Draft communications, presentation materials, and updates for firm leadership and regional offices; Serve as a trusted partner to office leaders, providing guidance on engagement practices, cultural moments, and team-building approaches; Liaise closely with global Culture & Impact colleagues to maintain alignment across regions and share best practices; Represent the region in cross-office meetings, working groups, and firmwide Culture & Impact forums; Support effective management of the overall OIB calendar and budget. Who you are: Strong understanding of employee engagement, workplace culture, and inclusion concepts; Excellent communication and facilitation skills; able to work effectively across cultures, time zones, and seniority levels; Ability to handle confidential information with discretion; Proven project management skills with ability to coordinate multiple initiatives simultaneously; Demonstrated ability to lead peers and individual contributors, build strong relationships, independently and effectively influence, and support change initiatives; Comfort working in a matrixed, fast-paced professional services environment; Ability to collect, interpret, and present data to support decision-making; Global and culturally responsive mindset, with sensitivity to various regional contexts; Bachelor's degree required; Minimum of 5-7 years of relevant experience in employee engagement, culture, OIB, or related fields; Experience working in a global, multicultural, or multi-office environment strongly preferred; Prior experience in a law firm or professional services environment is a plus; Proficiency in Microsoft Office Suite and collaboration tools (e.g., Teams, PowerPoint, Excel).Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.Goodwin is a disability-inclusive employer. Please contact us if you require any disability-related adjustments during the interview process, or would like to have a confidential conversation with a member of the recruitment team. If there are any disability-related reasons which have impacted your profile, we may also be able to make adjustments for these. Please see our Disability-Related Screening Adjustments page if this applies to you. (Disability refers to sensory and physical conditions, long-term health conditions, neurodivergence and mental health conditions).At Goodwin, we partner with our clients to practice law with integrity, ingenuity, agility, and ambition. Our 1,800 lawyers across the United States, Europe, and Asia excel at complex transactions, high-stakes litigation and world-class advisory services in the technology, life sciences, real estate, private equity, and financial industries. Our unique combination of deep experience serving both the innovators and investors in a rapidly changing, technology-driven economy sets us apart. To learn more, visit us at and follow us on and .
Mar 31, 2026
Full time
Manager, Culture & Impact (Europe & Asia) page is loaded Manager, Culture & Impact (Europe & Asia)locations: London, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R04010 Join Goodwin's Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team - all business professionals at the firm - you'll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we're not just supporting a law firm; we're partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we're proud to have been recognised as the "Best Business Team" by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.The Manager, Culture & Impact (Europe & Asia) will help shape and advance Goodwin's culture and people experience across our Europe and Asia offices. Reporting to the Managing Director, People (Europe & Asia), with a dotted line to the Managing Director, Culture & Impact, this role supports the implementation of global Culture & Impact priorities while tailoring initiatives to meet the unique needs of local offices and regional cultural contexts. This role will support programmes within four strategic pillars - Culture & Engagement, Opportunity, Inclusion, and Belonging (OIB), Experience & Onboarding and Volunteerism - with primary responsibility for the day-to-day execution, coordination, and measurement of the Culture & Engagement portfolio in Europe & Asia. You will work collaboratively with the People team, Communications, Office Leadership, HR Business Partners, and global Culture & Impact colleagues to build a cohesive, inclusive, and engaging employee experience across and within the Europe and Asia region. The ideal candidate is a relationship-builder, strong communicator, a skilled project manager with a global mindset and passion for fostering an inclusive, connected and thriving workplace. What you will do: Develop, implement and localise Culture & Engagement initiatives for Europe & Asia in alignment with global strategy and firm values; Coordinate regional components of firmwide programmes such as the Voice of Goodwin survey, employee recognition initiatives, and the Culture Champions Network; Support the creation of experiences that build connection, morale, and a sense of belonging across regional offices; Partner with OIB team to activate inclusive practices within local offices and ensure global belonging initiatives resonate across cultural contexts; Support regional participation in inclusion networks, firmwide OIB programming, and regional observances/heritage events; Collaborate with People team to ensure onboarding and transitions are culturally relevant, consistent, and reflective of the Goodwin Experience; Help to evaluate volunteerism and local community engagement through partnerships, events, and internal storytelling; Coordinate regional employee participation in global and local social impact initiatives; Use survey insights, participation data, and employee feedback to assess regional engagement, identify trends, and recommend improvements; Draft communications, presentation materials, and updates for firm leadership and regional offices; Serve as a trusted partner to office leaders, providing guidance on engagement practices, cultural moments, and team-building approaches; Liaise closely with global Culture & Impact colleagues to maintain alignment across regions and share best practices; Represent the region in cross-office meetings, working groups, and firmwide Culture & Impact forums; Support effective management of the overall OIB calendar and budget. Who you are: Strong understanding of employee engagement, workplace culture, and inclusion concepts; Excellent communication and facilitation skills; able to work effectively across cultures, time zones, and seniority levels; Ability to handle confidential information with discretion; Proven project management skills with ability to coordinate multiple initiatives simultaneously; Demonstrated ability to lead peers and individual contributors, build strong relationships, independently and effectively influence, and support change initiatives; Comfort working in a matrixed, fast-paced professional services environment; Ability to collect, interpret, and present data to support decision-making; Global and culturally responsive mindset, with sensitivity to various regional contexts; Bachelor's degree required; Minimum of 5-7 years of relevant experience in employee engagement, culture, OIB, or related fields; Experience working in a global, multicultural, or multi-office environment strongly preferred; Prior experience in a law firm or professional services environment is a plus; Proficiency in Microsoft Office Suite and collaboration tools (e.g., Teams, PowerPoint, Excel).Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.Goodwin is a disability-inclusive employer. Please contact us if you require any disability-related adjustments during the interview process, or would like to have a confidential conversation with a member of the recruitment team. If there are any disability-related reasons which have impacted your profile, we may also be able to make adjustments for these. Please see our Disability-Related Screening Adjustments page if this applies to you. (Disability refers to sensory and physical conditions, long-term health conditions, neurodivergence and mental health conditions).At Goodwin, we partner with our clients to practice law with integrity, ingenuity, agility, and ambition. Our 1,800 lawyers across the United States, Europe, and Asia excel at complex transactions, high-stakes litigation and world-class advisory services in the technology, life sciences, real estate, private equity, and financial industries. Our unique combination of deep experience serving both the innovators and investors in a rapidly changing, technology-driven economy sets us apart. To learn more, visit us at and follow us on and .
We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a part time basis, contracted to 20 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Other Please note: This role is contracted to 43.8 weeks per year Could you shine as Chartwells's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com WJ Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Mar 31, 2026
Full time
We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a part time basis, contracted to 20 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Other Please note: This role is contracted to 43.8 weeks per year Could you shine as Chartwells's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com WJ Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
We're recruiting an experienced Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis, contracted to 37.5 hours per week. As a Manager, you will be responsible for ensuring our unit and service counters run smoothly and helping to deliver truly incredible experiences. In return, you'll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 43.6 weeks per year Your key responsibilities will include: Supervising teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new service concepts to drive sales Liaising between customers and our internal teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of management experience within a similiar sector or industry Have experience managing teams in a similar role Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com BU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Mar 31, 2026
Full time
We're recruiting an experienced Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis, contracted to 37.5 hours per week. As a Manager, you will be responsible for ensuring our unit and service counters run smoothly and helping to deliver truly incredible experiences. In return, you'll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 43.6 weeks per year Your key responsibilities will include: Supervising teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new service concepts to drive sales Liaising between customers and our internal teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of management experience within a similiar sector or industry Have experience managing teams in a similar role Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com BU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Responsibilities Here is where you come in Working in our retail teams, you'll enhance Betfred customers' experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers' experiences are always enjoyable and responsible. No two days are the same, but your main responsibilities will include: Processing customers' bets in a timely and attentive manner. Attending to all customer queries quickly and knowledgeably. Engaging customers with expert knowledge of our products and promotions Supporting key promotional events throughout the sporting calendar. Maintaining a well-presented environment which customers love to be a part of. Being a team player - collaboration is key to improving the customer experience. Handling cash transactions with the upmost care and accuracy. Following our Think 25 policy and adhering to our age verification processes. We are here to help you realise your individual goals. To kick off your Betfred journey, we will provide you with a structured training programme, all aimed at helping you settle into your new role as quickly as possible. By the end of the programme, you will be ready to open and close the Betfred shop and be all set for life in your role as Assistant Sales Manager. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. Skills & Experience What you'll need to succeed Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. We offer full or part time opportunities so you can find a role that suits you. Be rewarded Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more. Monthly pension contributions: helping you prepare for your future. Enhanced maternity & paternity pay: our Betfred family works to support yours. A long-service recognition programme and life milestone rewards. A recognition scheme to earn and convert points to spend with over 700 retailers. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. What's next? If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Mar 31, 2026
Full time
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Responsibilities Here is where you come in Working in our retail teams, you'll enhance Betfred customers' experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers' experiences are always enjoyable and responsible. No two days are the same, but your main responsibilities will include: Processing customers' bets in a timely and attentive manner. Attending to all customer queries quickly and knowledgeably. Engaging customers with expert knowledge of our products and promotions Supporting key promotional events throughout the sporting calendar. Maintaining a well-presented environment which customers love to be a part of. Being a team player - collaboration is key to improving the customer experience. Handling cash transactions with the upmost care and accuracy. Following our Think 25 policy and adhering to our age verification processes. We are here to help you realise your individual goals. To kick off your Betfred journey, we will provide you with a structured training programme, all aimed at helping you settle into your new role as quickly as possible. By the end of the programme, you will be ready to open and close the Betfred shop and be all set for life in your role as Assistant Sales Manager. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. Skills & Experience What you'll need to succeed Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. We offer full or part time opportunities so you can find a role that suits you. Be rewarded Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more. Monthly pension contributions: helping you prepare for your future. Enhanced maternity & paternity pay: our Betfred family works to support yours. A long-service recognition programme and life milestone rewards. A recognition scheme to earn and convert points to spend with over 700 retailers. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. What's next? If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Select how often (in days) to receive an alert: We are excited to offer a fantastic opportunity for a Permanent Delivery Manager to join our Regional Accommodation Maintenance Service (RAMS) contracts part of the MOD's Future Defence Infrastructure Services (FDIS) offering Hybrid working. Minimum 3 days of working onsite at Colchester - Boudica House (CO29PZ) and other sites across Essex & Suffolk Region. Standard hours of work are 37.5 hours per week Monday-Friday Join our vibrant, inclusive community and play an important part in Complex Facilities whereby you will play a key operational leadership role in managing the day-to-day delivery of works across the area. The postholder is accountable for performance, supervision, and contractor management, ensuring works are delivered safely, compliantly, and to the required quality standards. With a strong focus on proactive supervision and operational control, the role supports the embedding of a positive safety culture and consistent compliance standards across all supply chain and delivery activity. Working closely with the Principal Operations Manager, Supervisors, Operational Safety Advisors, and supply chain partners, the Delivery Manager provides visible leadership on site, balancing performance, quality, and risk to ensure successful and sustainable delivery outcomes. The Delivery Manager is responsible for leading the safe, compliant, and efficient delivery of works across the area in line with contractual requirements, Amey processes, and the Zero Code. The role ensures operational performance, contractor management, and Health & Safety standards are consistently achieved, supporting high-quality service delivery and client confidence. What you will do: Co-ordinate and collaborate with the Principal Operations Manager and Delivery teams to deliver contract objectives in line with DIO strategy and Amey's Zero Code. Lead operational performance across the area, ensuring delivery is safe, compliant, and aligned to contractual standards. Embed a consistent safety-first culture within day-to-day delivery activity. Support the development and implementation of clear operational standards, controls, and expectations across the supply chain. Drive continuous improvement in supervision, assurance, and overall contract performance. Financial / Operations Lead operational delivery across the area, ensuring works are completed safely, compliantly, efficiently, and to required quality standards. Monitor supply chain performance to ensure contractual, statutory, and Amey requirements are consistently achieved. Undertake regular on-site visits and joint inspections to validate performance, supervision standards, and safe systems of work. Ensure PPM, reactive, and project works are planned, executed, and evidenced correctly and in line with contractual obligations. Identify trends, recurring issues, or performance risks and implement corrective actions to prevent rework, incidents, and unnecessary cost. Maintain effective oversight of assurance activity, ensuring records, evidence, and actions are accurate and up to date. Balance performance, compliance, quality, and value for money to support sustainable and profitable delivery. Provide visible operational leadership to DIO and key stakeholders, demonstrating that delivery standards and compliance are effectively managed. People / Organisation Act as an Amey ambassador, promoting high standards of delivery, safety, and professionalism across the contract. Lead, support, and develop Supervisors, Delivery teams, and supply chain partners to achieve consistent performance and operational control. Provide clear direction and expectations around delivery standards, supervision, and risk management. Promote accountability and ownership at all levels, encouraging proactive management of risk and quality. Support and reflect the 'One Amey' culture within the business. Contribute to a strong culture of compliance and operational discipline, ensuring adherence to the Zero Code and Amey processes as part of everyday delivery. What you will bring: Strong operational experience within property, construction, maintenance, or estate management environments. Demonstrable experience managing contractor performance, supervision, and operational delivery across a defined area. Good working knowledge of statutory compliance, CDM regulations, RAMS, and safe systems of work. Experience carrying out site visits and performance reviews to validate standards and delivery outcomes. Ability to manage workload and priorities effectively across multiple sites. Confident communicator with the ability to challenge poor practice constructively and drive improvement. Full UK driving licence (where travel between sites is required). Ideally you will have experience within defence housing, social housing, or complex estate environments. We welcome applications from a diverse range of candidates. Please note - you will be required to obtain BPSS. At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here. Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you. Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions plus Car Career Growth: Shine in your career with advancement opportunities Training Opportunities : Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth. Holidays - Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days. Pension - Generous pension scheme, with extra contributions from Amey Flexible benefits - Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership. Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities. Family friendly policies for new parents or if you provide care for a dependant. Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey. About Amey We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come. To find out more visit our websiteamey.co.uk/careers Application Guidance and Diversity & Inclusion At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine. As a disability confident leader, we're proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process. Apply today! We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible
Mar 31, 2026
Full time
Select how often (in days) to receive an alert: We are excited to offer a fantastic opportunity for a Permanent Delivery Manager to join our Regional Accommodation Maintenance Service (RAMS) contracts part of the MOD's Future Defence Infrastructure Services (FDIS) offering Hybrid working. Minimum 3 days of working onsite at Colchester - Boudica House (CO29PZ) and other sites across Essex & Suffolk Region. Standard hours of work are 37.5 hours per week Monday-Friday Join our vibrant, inclusive community and play an important part in Complex Facilities whereby you will play a key operational leadership role in managing the day-to-day delivery of works across the area. The postholder is accountable for performance, supervision, and contractor management, ensuring works are delivered safely, compliantly, and to the required quality standards. With a strong focus on proactive supervision and operational control, the role supports the embedding of a positive safety culture and consistent compliance standards across all supply chain and delivery activity. Working closely with the Principal Operations Manager, Supervisors, Operational Safety Advisors, and supply chain partners, the Delivery Manager provides visible leadership on site, balancing performance, quality, and risk to ensure successful and sustainable delivery outcomes. The Delivery Manager is responsible for leading the safe, compliant, and efficient delivery of works across the area in line with contractual requirements, Amey processes, and the Zero Code. The role ensures operational performance, contractor management, and Health & Safety standards are consistently achieved, supporting high-quality service delivery and client confidence. What you will do: Co-ordinate and collaborate with the Principal Operations Manager and Delivery teams to deliver contract objectives in line with DIO strategy and Amey's Zero Code. Lead operational performance across the area, ensuring delivery is safe, compliant, and aligned to contractual standards. Embed a consistent safety-first culture within day-to-day delivery activity. Support the development and implementation of clear operational standards, controls, and expectations across the supply chain. Drive continuous improvement in supervision, assurance, and overall contract performance. Financial / Operations Lead operational delivery across the area, ensuring works are completed safely, compliantly, efficiently, and to required quality standards. Monitor supply chain performance to ensure contractual, statutory, and Amey requirements are consistently achieved. Undertake regular on-site visits and joint inspections to validate performance, supervision standards, and safe systems of work. Ensure PPM, reactive, and project works are planned, executed, and evidenced correctly and in line with contractual obligations. Identify trends, recurring issues, or performance risks and implement corrective actions to prevent rework, incidents, and unnecessary cost. Maintain effective oversight of assurance activity, ensuring records, evidence, and actions are accurate and up to date. Balance performance, compliance, quality, and value for money to support sustainable and profitable delivery. Provide visible operational leadership to DIO and key stakeholders, demonstrating that delivery standards and compliance are effectively managed. People / Organisation Act as an Amey ambassador, promoting high standards of delivery, safety, and professionalism across the contract. Lead, support, and develop Supervisors, Delivery teams, and supply chain partners to achieve consistent performance and operational control. Provide clear direction and expectations around delivery standards, supervision, and risk management. Promote accountability and ownership at all levels, encouraging proactive management of risk and quality. Support and reflect the 'One Amey' culture within the business. Contribute to a strong culture of compliance and operational discipline, ensuring adherence to the Zero Code and Amey processes as part of everyday delivery. What you will bring: Strong operational experience within property, construction, maintenance, or estate management environments. Demonstrable experience managing contractor performance, supervision, and operational delivery across a defined area. Good working knowledge of statutory compliance, CDM regulations, RAMS, and safe systems of work. Experience carrying out site visits and performance reviews to validate standards and delivery outcomes. Ability to manage workload and priorities effectively across multiple sites. Confident communicator with the ability to challenge poor practice constructively and drive improvement. Full UK driving licence (where travel between sites is required). Ideally you will have experience within defence housing, social housing, or complex estate environments. We welcome applications from a diverse range of candidates. Please note - you will be required to obtain BPSS. At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here. Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you. Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions plus Car Career Growth: Shine in your career with advancement opportunities Training Opportunities : Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth. Holidays - Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days. Pension - Generous pension scheme, with extra contributions from Amey Flexible benefits - Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership. Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities. Family friendly policies for new parents or if you provide care for a dependant. Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey. About Amey We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come. To find out more visit our websiteamey.co.uk/careers Application Guidance and Diversity & Inclusion At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine. As a disability confident leader, we're proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process. Apply today! We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible
Inspire's portfolio of 8 Children's homes is growing in the North West, so we are looking for an Operations Manager to work closely with children and young people, their families and significant others to create unique, person-centred support packages for individuals with learning disabilities, physical disabilities and complex health needs. About Us Inspire, a part of the CareTech Family, is dedicated to providing exceptional residential care and support to children and young people aged 3-18 with diverse needs, including learning difficulties, complex health needs, physical disabilities, attachment disorders, and life-limiting conditions. We believe that every child deserves the opportunity to thrive within a supportive and inclusive community. Our commitment extends to providing life-affirming opportunities for children to participate in activities, celebrations, education, family contact, and care planning. With an average length of stay of 8 years, continuity and a sense of belonging are paramount for our children. What We Offer £65,000 per annum DOE. £3,000 welcome bonus & £3,600 car allowance. £10,000 annual quality and commercial bonus As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company. Continuous development from our in-house Leadership Academy. Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. Additional Benefits: Employee Assistance Service Wellbeing Programme Recommend a Friend scheme Team Rewards with discounted restaurants and family days out Long Service Awards About the Role As the Operations Manager, you will oversee and manage the residential services within the North West region. You will ensure compliance with all statutory and legislative standards while managing to a budget and maintaining high standards of leadership and management. Working closely with your management colleagues, you will strive to provide the highest quality care for children and achieve excellent care outcomes. Your primary focus will be on ensuring that our homes deliver outstanding services, are staffed by trained professionals, remain within budget, foster nurturing environments, and serve as a home away from home for vulnerable young people. It's worth noting that all homes within Inspire are rated 'Good or Above' by Ofsted. In your new role, you will: Ensure the operational management of care delivery and services, including environments. Provide line management support and supervision to Home Managers. Ensure adherence to organisational policies, procedures, and relevant legislation. Work collaboratively with Inspire Senior Management and CareTech Management teams to support service delivery. Lead on safeguarding matters, ensuring the safety of all children and staff. Support admissions and placement targets in coordination with Referrals. Establish and maintain effective placement plans, risk assessments, and healthcare plans. Support staff team stability, competency, and motivation. Conduct training needs analysis and participate in the Inspire training program. You will ideally have: Senior management experience within LD & the Children's Residential care sector. Experience in managing and developing others in a fast-paced environment. Experience working with children and young people in residential settings. Level 5 Leadership and Management for Care Services or equivalent qualification. Strong leadership, communication, and interpersonal skills. Knowledge of equality, anti-discrimination policies, legislation, compliance, and best practice initiatives. Ability to drive change and motivate others within the service. Proven ability to meet targets and deliver results under pressure. Effective presentation skills to engage stakeholders.
Mar 31, 2026
Full time
Inspire's portfolio of 8 Children's homes is growing in the North West, so we are looking for an Operations Manager to work closely with children and young people, their families and significant others to create unique, person-centred support packages for individuals with learning disabilities, physical disabilities and complex health needs. About Us Inspire, a part of the CareTech Family, is dedicated to providing exceptional residential care and support to children and young people aged 3-18 with diverse needs, including learning difficulties, complex health needs, physical disabilities, attachment disorders, and life-limiting conditions. We believe that every child deserves the opportunity to thrive within a supportive and inclusive community. Our commitment extends to providing life-affirming opportunities for children to participate in activities, celebrations, education, family contact, and care planning. With an average length of stay of 8 years, continuity and a sense of belonging are paramount for our children. What We Offer £65,000 per annum DOE. £3,000 welcome bonus & £3,600 car allowance. £10,000 annual quality and commercial bonus As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company. Continuous development from our in-house Leadership Academy. Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. Additional Benefits: Employee Assistance Service Wellbeing Programme Recommend a Friend scheme Team Rewards with discounted restaurants and family days out Long Service Awards About the Role As the Operations Manager, you will oversee and manage the residential services within the North West region. You will ensure compliance with all statutory and legislative standards while managing to a budget and maintaining high standards of leadership and management. Working closely with your management colleagues, you will strive to provide the highest quality care for children and achieve excellent care outcomes. Your primary focus will be on ensuring that our homes deliver outstanding services, are staffed by trained professionals, remain within budget, foster nurturing environments, and serve as a home away from home for vulnerable young people. It's worth noting that all homes within Inspire are rated 'Good or Above' by Ofsted. In your new role, you will: Ensure the operational management of care delivery and services, including environments. Provide line management support and supervision to Home Managers. Ensure adherence to organisational policies, procedures, and relevant legislation. Work collaboratively with Inspire Senior Management and CareTech Management teams to support service delivery. Lead on safeguarding matters, ensuring the safety of all children and staff. Support admissions and placement targets in coordination with Referrals. Establish and maintain effective placement plans, risk assessments, and healthcare plans. Support staff team stability, competency, and motivation. Conduct training needs analysis and participate in the Inspire training program. You will ideally have: Senior management experience within LD & the Children's Residential care sector. Experience in managing and developing others in a fast-paced environment. Experience working with children and young people in residential settings. Level 5 Leadership and Management for Care Services or equivalent qualification. Strong leadership, communication, and interpersonal skills. Knowledge of equality, anti-discrimination policies, legislation, compliance, and best practice initiatives. Ability to drive change and motivate others within the service. Proven ability to meet targets and deliver results under pressure. Effective presentation skills to engage stakeholders.
Job title: Service Contracts Manager Position: Permanent - Working Nationally Division: Service Branch: Smart Buildings Reports to: Service Director learnd is looking for a BMS Contracts Manager to take full ownership of service, maintenance, and small works activities associated with the delivery for multi site and retail customers. This role ensures contractual compliance, commercial performance, strong client relationships, and seamless delivery across all assigned accounts. The role is also responsible for the direct line management of a dedicated team of service coordinators and technical specialists. The role acts as the operational lead for each contract, ensuring structured service governance, clear accountability, and effective coordination between the Remote Operations Centre (ROC), field engineers, subcontractors, and specialist technical teams to deliver consistent outcomes at scale. Key Responsibilities: Contract Management & Compliance Manage end to end BMS service and maintenance contracts across distributed retail estates. Ensure all contractual obligations, KPIs, SLAs, and performance metrics are met or exceeded. Review contract terms regularly, identifying risks, variations, or improvement opportunities. Ensure all documentation, site records, drawings, and service agreements remain accurate and up to date. Support sales as and when required. Maintain structured contract governance including service reporting, audit trails, compliance checks, and documented performance reviews. Utilise service management systems to plan, track and monitor all reactive, PPM and remedial activities across the estate. Customer & Stakeholder Engagement Build strong working relationships with retail client representatives, FM partners, and internal teams. Hold regular review meetings, providing performance updates, reporting, and long term renewal planning. Act as the primary escalation point for service issues, complaints, and contract queries. Work with the service deliver teams and the ROC to establish the correct labour and skill requirements. Provide clear monthly and quarterly KPI reporting, trend analysis, and improvement plans to support transparent client communication. Proactively identify service improvements, efficiencies, and value add opportunities to enhance customer outcomes and support contract retention and growth. Financial & Commercial Responsibilities Own commercial performance, including forecasting, margin protection, and cost control. Oversee contract renewals, variations, uplift proposals, and small works pricing. Ensure sub contractor procurement follows company processes and delivers value. Monitor contract P&L performance including labour utilisation, subcontractor spend, recovery rates, and gross margin. Ensure accurate forecasting, purchase order control, and timely invoicing aligned to contractual terms. Operational Delivery Oversight Coordinate with the ROC, Regional service teams and subcontractors to ensure effective planning, resource allocation, and service execution. Oversee mobilisation of new contracts, ensuring accurate asset information, PPM schedules, and BMS documentation. Monitor delivery performance across reactive, PPM, remedial and remote activities. Drive a remote first service model, maximising resolution through the ROC and technical support teams before field attendance where appropriate. Ensure consistent scheduling, prioritisation, and workflow management across a high volume multi site portfolio. Lead contract mobilisation and demobilisation activities, including asset verification, programme setup, documentation and system configuration. Promote a strong health, safety, and compliance culture across all activities, engineers, and subcontractors. Required Skills & Experience Experience managing service or maintenance contracts, ideally within BMS, HVAC, or building services. Some knowledge of BMS hardware/software platforms and controls integration. Ability to communicate risks and issues in a timely and appropriate manner. Demonstrable management skills with knowledge and experience in standard methodologies. Strong decision making ability and experience in identifying potential sources of risk and their potential impact on contract success. The ability to communicate clearly on a wide range of technical matters as well as the interpersonal skills necessary to communicate effectively with customers at all levels, both internal and external. Excellent commercial awareness and ability to interpret contract terms. Effective communicator with strong client facing and negotiation skills. Strong organisational skills and ability to manage multiple clients simultaneously. Experience coordinating high volume, multi site service operations using CAFM or service management platforms. Strong operational planning and workload management skills with the ability to balance reactive demand, PPM delivery, and customer priorities. Comfortable working with remote teams and cross functional technical specialists rather than directly supervising trade engineers. General Timely submission of all reports requested by the Service Director. As required provide assistance/support to colleagues and peers to ensure Learnd Group provide the highest levels of customer satisfaction. Contribute to continuous improvement initiatives to enhance service efficiency, customer satisfaction, and operational performance. Desirable Experience with retail or multi site customer portfolios. Some knowledge of control systems and HVAC control principles. Experience working within technology enabled or remote service delivery environments. Competencies Independence: Demonstrates required job skills and knowledge. Decisiveness: Takes responsibility for actions. Problem Analysis: Recognises potential problems and develops solutions. Creativity: Offers constructive suggestions for improvement. Management Control: Sets clear expectations. Oral Communication: Regularly communicates and works well with customers, colleagues and manager. Collaborative Working - Able to work in partnership and collaborate with colleagues across the organisation to the benefit of Learnd. Can recognise shared objectives and priorities, and work cooperatively to achieve them, putting them before personal preferences and objectives. Package & Benefits Competitive salary + Benefits Company Vehicle - Electric or Hybrid Expense for Travel and Accommodation Death in Service Policy UK Healthcare cash benefit Enhanced sickness pay policy Enhanced Maternity, Paternity, Shared Parental and Adoption Leave Policy Employee Assistance Programme
Mar 31, 2026
Full time
Job title: Service Contracts Manager Position: Permanent - Working Nationally Division: Service Branch: Smart Buildings Reports to: Service Director learnd is looking for a BMS Contracts Manager to take full ownership of service, maintenance, and small works activities associated with the delivery for multi site and retail customers. This role ensures contractual compliance, commercial performance, strong client relationships, and seamless delivery across all assigned accounts. The role is also responsible for the direct line management of a dedicated team of service coordinators and technical specialists. The role acts as the operational lead for each contract, ensuring structured service governance, clear accountability, and effective coordination between the Remote Operations Centre (ROC), field engineers, subcontractors, and specialist technical teams to deliver consistent outcomes at scale. Key Responsibilities: Contract Management & Compliance Manage end to end BMS service and maintenance contracts across distributed retail estates. Ensure all contractual obligations, KPIs, SLAs, and performance metrics are met or exceeded. Review contract terms regularly, identifying risks, variations, or improvement opportunities. Ensure all documentation, site records, drawings, and service agreements remain accurate and up to date. Support sales as and when required. Maintain structured contract governance including service reporting, audit trails, compliance checks, and documented performance reviews. Utilise service management systems to plan, track and monitor all reactive, PPM and remedial activities across the estate. Customer & Stakeholder Engagement Build strong working relationships with retail client representatives, FM partners, and internal teams. Hold regular review meetings, providing performance updates, reporting, and long term renewal planning. Act as the primary escalation point for service issues, complaints, and contract queries. Work with the service deliver teams and the ROC to establish the correct labour and skill requirements. Provide clear monthly and quarterly KPI reporting, trend analysis, and improvement plans to support transparent client communication. Proactively identify service improvements, efficiencies, and value add opportunities to enhance customer outcomes and support contract retention and growth. Financial & Commercial Responsibilities Own commercial performance, including forecasting, margin protection, and cost control. Oversee contract renewals, variations, uplift proposals, and small works pricing. Ensure sub contractor procurement follows company processes and delivers value. Monitor contract P&L performance including labour utilisation, subcontractor spend, recovery rates, and gross margin. Ensure accurate forecasting, purchase order control, and timely invoicing aligned to contractual terms. Operational Delivery Oversight Coordinate with the ROC, Regional service teams and subcontractors to ensure effective planning, resource allocation, and service execution. Oversee mobilisation of new contracts, ensuring accurate asset information, PPM schedules, and BMS documentation. Monitor delivery performance across reactive, PPM, remedial and remote activities. Drive a remote first service model, maximising resolution through the ROC and technical support teams before field attendance where appropriate. Ensure consistent scheduling, prioritisation, and workflow management across a high volume multi site portfolio. Lead contract mobilisation and demobilisation activities, including asset verification, programme setup, documentation and system configuration. Promote a strong health, safety, and compliance culture across all activities, engineers, and subcontractors. Required Skills & Experience Experience managing service or maintenance contracts, ideally within BMS, HVAC, or building services. Some knowledge of BMS hardware/software platforms and controls integration. Ability to communicate risks and issues in a timely and appropriate manner. Demonstrable management skills with knowledge and experience in standard methodologies. Strong decision making ability and experience in identifying potential sources of risk and their potential impact on contract success. The ability to communicate clearly on a wide range of technical matters as well as the interpersonal skills necessary to communicate effectively with customers at all levels, both internal and external. Excellent commercial awareness and ability to interpret contract terms. Effective communicator with strong client facing and negotiation skills. Strong organisational skills and ability to manage multiple clients simultaneously. Experience coordinating high volume, multi site service operations using CAFM or service management platforms. Strong operational planning and workload management skills with the ability to balance reactive demand, PPM delivery, and customer priorities. Comfortable working with remote teams and cross functional technical specialists rather than directly supervising trade engineers. General Timely submission of all reports requested by the Service Director. As required provide assistance/support to colleagues and peers to ensure Learnd Group provide the highest levels of customer satisfaction. Contribute to continuous improvement initiatives to enhance service efficiency, customer satisfaction, and operational performance. Desirable Experience with retail or multi site customer portfolios. Some knowledge of control systems and HVAC control principles. Experience working within technology enabled or remote service delivery environments. Competencies Independence: Demonstrates required job skills and knowledge. Decisiveness: Takes responsibility for actions. Problem Analysis: Recognises potential problems and develops solutions. Creativity: Offers constructive suggestions for improvement. Management Control: Sets clear expectations. Oral Communication: Regularly communicates and works well with customers, colleagues and manager. Collaborative Working - Able to work in partnership and collaborate with colleagues across the organisation to the benefit of Learnd. Can recognise shared objectives and priorities, and work cooperatively to achieve them, putting them before personal preferences and objectives. Package & Benefits Competitive salary + Benefits Company Vehicle - Electric or Hybrid Expense for Travel and Accommodation Death in Service Policy UK Healthcare cash benefit Enhanced sickness pay policy Enhanced Maternity, Paternity, Shared Parental and Adoption Leave Policy Employee Assistance Programme
A leading engineering firm in Staverton is seeking an experienced Production Manager to oversee manufacturing operations. The role involves ensuring safe, efficient delivery and driving performance through KPIs. Ideal candidates will have experience in managing production environments, knowledge of CAA regulations, and a commitment to continuous improvement. This position offers a comprehensive benefits package and a culture that promotes work-life balance.
Mar 31, 2026
Full time
A leading engineering firm in Staverton is seeking an experienced Production Manager to oversee manufacturing operations. The role involves ensuring safe, efficient delivery and driving performance through KPIs. Ideal candidates will have experience in managing production environments, knowledge of CAA regulations, and a commitment to continuous improvement. This position offers a comprehensive benefits package and a culture that promotes work-life balance.
