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Front Office Manager
YOTELPAD London Stratford Mission Control
Front Office Manager - YOTELPAD London Stratford We are on the search for a passionate, dynamic and charismatic individual to join us at YOTELPAD London Stratford as Front Office Manager. This is a fantastic opportunity for someone looking for a new challenge in a hands on role You'll also need to live and breathe our values; be Creative by being playful and inspiring. Being Authentic by always being true to who we are, and by being Smart by delivering results in a clever and effective way. About the role This is not your normal hotel Front Office Manager position; what makes us unique is that our Front Office is not the same as a traditional hotel - our guests are in control of how they wish to interact with us! This is through our Self Checking Stations or by one of our Front Office Team. Reporting to the hotel General Manager, the Front Office Manager will serve as a key member of the hotel senior management team and have a major part in the people culture. More specifically, responsibilities will include the following: The role will be responsible for the daily operations of the Front Office and the total guest journey within the hotel. Coach and develop the Front Office team to ensure they are confident, motivated and empowered when interacting with our guests. Collaborate with the senior hotel management team to drive innovation and continued development of the guest journey. The skills we are looking for are: Essential: We are looking for an individual who has a solid managerial background in Hotel Front Office. Desirable: A working knowledge of Opera Cloud. Experience of developing, driving and engaging teams. Numerate and analytical, be able to establish credibility and communicate a message. In addition, the successful individual will be able to withstand pressure and be able to thrive in a fast paced environment. Demonstrate excellent interpersonal skills by using their outgoing personality to interact with guests, crew, HQ and others. YOTEL - What you need to know A truly accessible expanding global hotel brand. At YOTEL, we create time, a seamless, intuitive experience. Through efficiency and technology, we ensure that our guests have everything they need and nothing they don't. We are all about innovation, flexible and smart design. Our clever use of space means we can offer central, convenient locations at an affordable price. We will never stop innovating. Since we were founded over ten years ago, it's been our mission to disrupt the travel industry by always challenging the status quo.
Mar 14, 2026
Full time
Front Office Manager - YOTELPAD London Stratford We are on the search for a passionate, dynamic and charismatic individual to join us at YOTELPAD London Stratford as Front Office Manager. This is a fantastic opportunity for someone looking for a new challenge in a hands on role You'll also need to live and breathe our values; be Creative by being playful and inspiring. Being Authentic by always being true to who we are, and by being Smart by delivering results in a clever and effective way. About the role This is not your normal hotel Front Office Manager position; what makes us unique is that our Front Office is not the same as a traditional hotel - our guests are in control of how they wish to interact with us! This is through our Self Checking Stations or by one of our Front Office Team. Reporting to the hotel General Manager, the Front Office Manager will serve as a key member of the hotel senior management team and have a major part in the people culture. More specifically, responsibilities will include the following: The role will be responsible for the daily operations of the Front Office and the total guest journey within the hotel. Coach and develop the Front Office team to ensure they are confident, motivated and empowered when interacting with our guests. Collaborate with the senior hotel management team to drive innovation and continued development of the guest journey. The skills we are looking for are: Essential: We are looking for an individual who has a solid managerial background in Hotel Front Office. Desirable: A working knowledge of Opera Cloud. Experience of developing, driving and engaging teams. Numerate and analytical, be able to establish credibility and communicate a message. In addition, the successful individual will be able to withstand pressure and be able to thrive in a fast paced environment. Demonstrate excellent interpersonal skills by using their outgoing personality to interact with guests, crew, HQ and others. YOTEL - What you need to know A truly accessible expanding global hotel brand. At YOTEL, we create time, a seamless, intuitive experience. Through efficiency and technology, we ensure that our guests have everything they need and nothing they don't. We are all about innovation, flexible and smart design. Our clever use of space means we can offer central, convenient locations at an affordable price. We will never stop innovating. Since we were founded over ten years ago, it's been our mission to disrupt the travel industry by always challenging the status quo.
NG Bailey
Environmental Advisor
NG Bailey
Environmental Advisor Leeds, Wakefield, Washington, Scotland, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : This is an exciting new role here at Freedom with a focus on the hot topic of Sustainability! You will be reporting into the Environment & Sustainability Manager, within the SHEQ department, this role will support the business by complying with environmental regulations, working across our projects and operations to audit, report and ensure compliance; coordinating aspects of pollution control, waste management, energy efficiency, environmental and identifying sustainability opportunities; working with environmental data to report internally and externally; and maintaining our ISO 14001 accredited environmental management system. Some of the key deliverables in this role will include: Contribute to the maintenance of our ISO 14001 accredited environmental management system, including coordinating and maintaining aspects and impacts registers, environmental management plans, site waste management plans and procedures, and supporting onsite environmental documentation. Gather, cleanse, analyse and report environmental data to produce reports and data to meet the needs of both the business and clients in line with target dates. Audit, monitor, ensure compliance and support initiatives on sites and projects- relating to waste and circular economy, pollution control, carbon and energy efficiency, biodiversity. Ensure compliance with environmental legislation and keep up to date with relevant UK, EU and international regulations and legislation. Provide in-house subject matter expertise and environmental support to project teams. Support the Environment & Sustainability Manager with environmental investigations. Identify opportunities for reducing energy consumption and waste across projects and operations. Update and implement appropriate training to staff on environmental awareness, best practice, regulatory changes and emerging environmental issues and mitigation. Carry out impact assessments to identify, assess and reduce environmental risks and financial costs. Liaise with clients and stakeholders, both internal and external, to ensure environmental expectations and requirements are met across projects. Support the Land Management and Ecology teams to ensure projects adhere to biodiversity protection measures. Work in partnership with Procurement teams to assess and advise on the sustainability credentials of suppliers and materials. Research and promote innovative solutions to support our Net Positive Strategy commitments and operational environmental targets. Does this sound like a role you have envisaged yourself in? What we're looking for: Experience in environmental management and ISO 14001 (up to 5 years): Proven experience managing and auditing environmental performance, for example, within engineering, construction, or facilities management sectors. Knowledge of environmental legislation: Familiarity with UK and EU environmental regulations. Data analysis, report writing and presentation skills: Strong ability to analyse data, prepare reports and communicate environmental progress to senior leadership and clients with attention to detail maintaining high standards. Problem-solving and analytical skills: Ability to identify environmental risks and propose practical solutions that align with business goals and improve environmental performance. Excellent communication/interpersonal skills with stakeholders of all levels and the ability to work both independently and as part of a team. Qualifications: Full UK Driving license. Environmental degree or equivalent experience: Relevant academic qualification or professional certifications related to environmental management. Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Car Allowance Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 14, 2026
Full time
Environmental Advisor Leeds, Wakefield, Washington, Scotland, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : This is an exciting new role here at Freedom with a focus on the hot topic of Sustainability! You will be reporting into the Environment & Sustainability Manager, within the SHEQ department, this role will support the business by complying with environmental regulations, working across our projects and operations to audit, report and ensure compliance; coordinating aspects of pollution control, waste management, energy efficiency, environmental and identifying sustainability opportunities; working with environmental data to report internally and externally; and maintaining our ISO 14001 accredited environmental management system. Some of the key deliverables in this role will include: Contribute to the maintenance of our ISO 14001 accredited environmental management system, including coordinating and maintaining aspects and impacts registers, environmental management plans, site waste management plans and procedures, and supporting onsite environmental documentation. Gather, cleanse, analyse and report environmental data to produce reports and data to meet the needs of both the business and clients in line with target dates. Audit, monitor, ensure compliance and support initiatives on sites and projects- relating to waste and circular economy, pollution control, carbon and energy efficiency, biodiversity. Ensure compliance with environmental legislation and keep up to date with relevant UK, EU and international regulations and legislation. Provide in-house subject matter expertise and environmental support to project teams. Support the Environment & Sustainability Manager with environmental investigations. Identify opportunities for reducing energy consumption and waste across projects and operations. Update and implement appropriate training to staff on environmental awareness, best practice, regulatory changes and emerging environmental issues and mitigation. Carry out impact assessments to identify, assess and reduce environmental risks and financial costs. Liaise with clients and stakeholders, both internal and external, to ensure environmental expectations and requirements are met across projects. Support the Land Management and Ecology teams to ensure projects adhere to biodiversity protection measures. Work in partnership with Procurement teams to assess and advise on the sustainability credentials of suppliers and materials. Research and promote innovative solutions to support our Net Positive Strategy commitments and operational environmental targets. Does this sound like a role you have envisaged yourself in? What we're looking for: Experience in environmental management and ISO 14001 (up to 5 years): Proven experience managing and auditing environmental performance, for example, within engineering, construction, or facilities management sectors. Knowledge of environmental legislation: Familiarity with UK and EU environmental regulations. Data analysis, report writing and presentation skills: Strong ability to analyse data, prepare reports and communicate environmental progress to senior leadership and clients with attention to detail maintaining high standards. Problem-solving and analytical skills: Ability to identify environmental risks and propose practical solutions that align with business goals and improve environmental performance. Excellent communication/interpersonal skills with stakeholders of all levels and the ability to work both independently and as part of a team. Qualifications: Full UK Driving license. Environmental degree or equivalent experience: Relevant academic qualification or professional certifications related to environmental management. Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Car Allowance Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Eurocell PLC
Trade Counter Assistant / Driver
Eurocell PLC
ROLE: Trade Counter Assistant / Driver HOURS: 20 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary of £27,936 per year An excellent monthly bonus scheme, which added to your salary would be up to £31,536 per year 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Mar 14, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 20 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary of £27,936 per year An excellent monthly bonus scheme, which added to your salary would be up to £31,536 per year 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
NG Bailey
Environmental Advisor
NG Bailey Washington, Tyne And Wear
Environmental Advisor Leeds, Wakefield, Washington, Scotland, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : This is an exciting new role here at Freedom with a focus on the hot topic of Sustainability! You will be reporting into the Environment & Sustainability Manager, within the SHEQ department, this role will support the business by complying with environmental regulations, working across our projects and operations to audit, report and ensure compliance; coordinating aspects of pollution control, waste management, energy efficiency, environmental and identifying sustainability opportunities; working with environmental data to report internally and externally; and maintaining our ISO 14001 accredited environmental management system. Some of the key deliverables in this role will include: Contribute to the maintenance of our ISO 14001 accredited environmental management system, including coordinating and maintaining aspects and impacts registers, environmental management plans, site waste management plans and procedures, and supporting onsite environmental documentation. Gather, cleanse, analyse and report environmental data to produce reports and data to meet the needs of both the business and clients in line with target dates. Audit, monitor, ensure compliance and support initiatives on sites and projects- relating to waste and circular economy, pollution control, carbon and energy efficiency, biodiversity. Ensure compliance with environmental legislation and keep up to date with relevant UK, EU and international regulations and legislation. Provide in-house subject matter expertise and environmental support to project teams. Support the Environment & Sustainability Manager with environmental investigations. Identify opportunities for reducing energy consumption and waste across projects and operations. Update and implement appropriate training to staff on environmental awareness, best practice, regulatory changes and emerging environmental issues and mitigation. Carry out impact assessments to identify, assess and reduce environmental risks and financial costs. Liaise with clients and stakeholders, both internal and external, to ensure environmental expectations and requirements are met across projects. Support the Land Management and Ecology teams to ensure projects adhere to biodiversity protection measures. Work in partnership with Procurement teams to assess and advise on the sustainability credentials of suppliers and materials. Research and promote innovative solutions to support our Net Positive Strategy commitments and operational environmental targets. Does this sound like a role you have envisaged yourself in? What we're looking for: Experience in environmental management and ISO 14001 (up to 5 years): Proven experience managing and auditing environmental performance, for example, within engineering, construction, or facilities management sectors. Knowledge of environmental legislation: Familiarity with UK and EU environmental regulations. Data analysis, report writing and presentation skills: Strong ability to analyse data, prepare reports and communicate environmental progress to senior leadership and clients with attention to detail maintaining high standards. Problem-solving and analytical skills: Ability to identify environmental risks and propose practical solutions that align with business goals and improve environmental performance. Excellent communication/interpersonal skills with stakeholders of all levels and the ability to work both independently and as part of a team. Qualifications: Full UK Driving license. Environmental degree or equivalent experience: Relevant academic qualification or professional certifications related to environmental management. Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Car Allowance Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 14, 2026
Full time
Environmental Advisor Leeds, Wakefield, Washington, Scotland, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : This is an exciting new role here at Freedom with a focus on the hot topic of Sustainability! You will be reporting into the Environment & Sustainability Manager, within the SHEQ department, this role will support the business by complying with environmental regulations, working across our projects and operations to audit, report and ensure compliance; coordinating aspects of pollution control, waste management, energy efficiency, environmental and identifying sustainability opportunities; working with environmental data to report internally and externally; and maintaining our ISO 14001 accredited environmental management system. Some of the key deliverables in this role will include: Contribute to the maintenance of our ISO 14001 accredited environmental management system, including coordinating and maintaining aspects and impacts registers, environmental management plans, site waste management plans and procedures, and supporting onsite environmental documentation. Gather, cleanse, analyse and report environmental data to produce reports and data to meet the needs of both the business and clients in line with target dates. Audit, monitor, ensure compliance and support initiatives on sites and projects- relating to waste and circular economy, pollution control, carbon and energy efficiency, biodiversity. Ensure compliance with environmental legislation and keep up to date with relevant UK, EU and international regulations and legislation. Provide in-house subject matter expertise and environmental support to project teams. Support the Environment & Sustainability Manager with environmental investigations. Identify opportunities for reducing energy consumption and waste across projects and operations. Update and implement appropriate training to staff on environmental awareness, best practice, regulatory changes and emerging environmental issues and mitigation. Carry out impact assessments to identify, assess and reduce environmental risks and financial costs. Liaise with clients and stakeholders, both internal and external, to ensure environmental expectations and requirements are met across projects. Support the Land Management and Ecology teams to ensure projects adhere to biodiversity protection measures. Work in partnership with Procurement teams to assess and advise on the sustainability credentials of suppliers and materials. Research and promote innovative solutions to support our Net Positive Strategy commitments and operational environmental targets. Does this sound like a role you have envisaged yourself in? What we're looking for: Experience in environmental management and ISO 14001 (up to 5 years): Proven experience managing and auditing environmental performance, for example, within engineering, construction, or facilities management sectors. Knowledge of environmental legislation: Familiarity with UK and EU environmental regulations. Data analysis, report writing and presentation skills: Strong ability to analyse data, prepare reports and communicate environmental progress to senior leadership and clients with attention to detail maintaining high standards. Problem-solving and analytical skills: Ability to identify environmental risks and propose practical solutions that align with business goals and improve environmental performance. Excellent communication/interpersonal skills with stakeholders of all levels and the ability to work both independently and as part of a team. Qualifications: Full UK Driving license. Environmental degree or equivalent experience: Relevant academic qualification or professional certifications related to environmental management. Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Car Allowance Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
NG Bailey
Environmental Advisor
NG Bailey Leeds, Yorkshire
Environmental Advisor Leeds, Wakefield, Washington, Scotland, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : This is an exciting new role here at Freedom with a focus on the hot topic of Sustainability! You will be reporting into the Environment & Sustainability Manager, within the SHEQ department, this role will support the business by complying with environmental regulations, working across our projects and operations to audit, report and ensure compliance; coordinating aspects of pollution control, waste management, energy efficiency, environmental and identifying sustainability opportunities; working with environmental data to report internally and externally; and maintaining our ISO 14001 accredited environmental management system. Some of the key deliverables in this role will include: Contribute to the maintenance of our ISO 14001 accredited environmental management system, including coordinating and maintaining aspects and impacts registers, environmental management plans, site waste management plans and procedures, and supporting onsite environmental documentation. Gather, cleanse, analyse and report environmental data to produce reports and data to meet the needs of both the business and clients in line with target dates. Audit, monitor, ensure compliance and support initiatives on sites and projects- relating to waste and circular economy, pollution control, carbon and energy efficiency, biodiversity. Ensure compliance with environmental legislation and keep up to date with relevant UK, EU and international regulations and legislation. Provide in-house subject matter expertise and environmental support to project teams. Support the Environment & Sustainability Manager with environmental investigations. Identify opportunities for reducing energy consumption and waste across projects and operations. Update and implement appropriate training to staff on environmental awareness, best practice, regulatory changes and emerging environmental issues and mitigation. Carry out impact assessments to identify, assess and reduce environmental risks and financial costs. Liaise with clients and stakeholders, both internal and external, to ensure environmental expectations and requirements are met across projects. Support the Land Management and Ecology teams to ensure projects adhere to biodiversity protection measures. Work in partnership with Procurement teams to assess and advise on the sustainability credentials of suppliers and materials. Research and promote innovative solutions to support our Net Positive Strategy commitments and operational environmental targets. Does this sound like a role you have envisaged yourself in? What we're looking for: Experience in environmental management and ISO 14001 (up to 5 years): Proven experience managing and auditing environmental performance, for example, within engineering, construction, or facilities management sectors. Knowledge of environmental legislation: Familiarity with UK and EU environmental regulations. Data analysis, report writing and presentation skills: Strong ability to analyse data, prepare reports and communicate environmental progress to senior leadership and clients with attention to detail maintaining high standards. Problem-solving and analytical skills: Ability to identify environmental risks and propose practical solutions that align with business goals and improve environmental performance. Excellent communication/interpersonal skills with stakeholders of all levels and the ability to work both independently and as part of a team. Qualifications: Full UK Driving license. Environmental degree or equivalent experience: Relevant academic qualification or professional certifications related to environmental management. Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Car Allowance Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 14, 2026
Full time
Environmental Advisor Leeds, Wakefield, Washington, Scotland, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : This is an exciting new role here at Freedom with a focus on the hot topic of Sustainability! You will be reporting into the Environment & Sustainability Manager, within the SHEQ department, this role will support the business by complying with environmental regulations, working across our projects and operations to audit, report and ensure compliance; coordinating aspects of pollution control, waste management, energy efficiency, environmental and identifying sustainability opportunities; working with environmental data to report internally and externally; and maintaining our ISO 14001 accredited environmental management system. Some of the key deliverables in this role will include: Contribute to the maintenance of our ISO 14001 accredited environmental management system, including coordinating and maintaining aspects and impacts registers, environmental management plans, site waste management plans and procedures, and supporting onsite environmental documentation. Gather, cleanse, analyse and report environmental data to produce reports and data to meet the needs of both the business and clients in line with target dates. Audit, monitor, ensure compliance and support initiatives on sites and projects- relating to waste and circular economy, pollution control, carbon and energy efficiency, biodiversity. Ensure compliance with environmental legislation and keep up to date with relevant UK, EU and international regulations and legislation. Provide in-house subject matter expertise and environmental support to project teams. Support the Environment & Sustainability Manager with environmental investigations. Identify opportunities for reducing energy consumption and waste across projects and operations. Update and implement appropriate training to staff on environmental awareness, best practice, regulatory changes and emerging environmental issues and mitigation. Carry out impact assessments to identify, assess and reduce environmental risks and financial costs. Liaise with clients and stakeholders, both internal and external, to ensure environmental expectations and requirements are met across projects. Support the Land Management and Ecology teams to ensure projects adhere to biodiversity protection measures. Work in partnership with Procurement teams to assess and advise on the sustainability credentials of suppliers and materials. Research and promote innovative solutions to support our Net Positive Strategy commitments and operational environmental targets. Does this sound like a role you have envisaged yourself in? What we're looking for: Experience in environmental management and ISO 14001 (up to 5 years): Proven experience managing and auditing environmental performance, for example, within engineering, construction, or facilities management sectors. Knowledge of environmental legislation: Familiarity with UK and EU environmental regulations. Data analysis, report writing and presentation skills: Strong ability to analyse data, prepare reports and communicate environmental progress to senior leadership and clients with attention to detail maintaining high standards. Problem-solving and analytical skills: Ability to identify environmental risks and propose practical solutions that align with business goals and improve environmental performance. Excellent communication/interpersonal skills with stakeholders of all levels and the ability to work both independently and as part of a team. Qualifications: Full UK Driving license. Environmental degree or equivalent experience: Relevant academic qualification or professional certifications related to environmental management. Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Car Allowance Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Office Angels
HR Advisor - Part Time - CIPD L5
Office Angels Castleford, Yorkshire
Role: HR Advisor (Part Time) Days: Monday to Wednesday Location : Castleford Contract: Permanent Salary: 29,000 FTE Qualification Required: CIPD L5 or L3 qualified and currently studying L5 Are you passionate about making a positive impact in the workplace? Do you thrive on helping others and driving HR initiatives? We are seeking a dedicated HR Advisor to join this dynamic People and Culture team where you will play a crucial part in shaping the organisation's culture. What You'll Be Doing: Provide administrative support to the HR and Occupational Health Unit, ensuring smooth operations Offer advice and guidance to managers and employees on HR policies, practices, and procedures Manage accurate and timely absence data collection and reporting Assist HR Business Partners in their absence, stepping up to support the team as needed Support the recruitment process by guiding managers and participating in interview panels Collaborate with HR Business Partners to update and implement policies in line with employment law Coordinate Health Awareness Initiatives and annual flu vaccinations Be the first point of contact for maternity, paternity, and parental leave queries What We're Looking For: A CIPD Intermediate Qualification (Level 5) or equivalent in HR/business-related subjects Significant HR experience, offering advice and guidance on complex issues Strong understanding of employment practises and legislation Excellent communication skills and the ability to engage with diverse stakeholders Proficiency in Microsoft Word and Excel, along with HR Information Systems If you're ready to make a difference and contribute to a forward-thinking organisation, we want to hear from you! Apply Today! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 14, 2026
Full time
Role: HR Advisor (Part Time) Days: Monday to Wednesday Location : Castleford Contract: Permanent Salary: 29,000 FTE Qualification Required: CIPD L5 or L3 qualified and currently studying L5 Are you passionate about making a positive impact in the workplace? Do you thrive on helping others and driving HR initiatives? We are seeking a dedicated HR Advisor to join this dynamic People and Culture team where you will play a crucial part in shaping the organisation's culture. What You'll Be Doing: Provide administrative support to the HR and Occupational Health Unit, ensuring smooth operations Offer advice and guidance to managers and employees on HR policies, practices, and procedures Manage accurate and timely absence data collection and reporting Assist HR Business Partners in their absence, stepping up to support the team as needed Support the recruitment process by guiding managers and participating in interview panels Collaborate with HR Business Partners to update and implement policies in line with employment law Coordinate Health Awareness Initiatives and annual flu vaccinations Be the first point of contact for maternity, paternity, and parental leave queries What We're Looking For: A CIPD Intermediate Qualification (Level 5) or equivalent in HR/business-related subjects Significant HR experience, offering advice and guidance on complex issues Strong understanding of employment practises and legislation Excellent communication skills and the ability to engage with diverse stakeholders Proficiency in Microsoft Word and Excel, along with HR Information Systems If you're ready to make a difference and contribute to a forward-thinking organisation, we want to hear from you! Apply Today! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Cedar
Senior Finance Manager
Cedar Manchester, Lancashire
Cedar is partnered with a national, contract-led services business to appoint an Interim Senior Finance Manager. This is a 6-month contract offering a day rate of £425-500, based in Central Manchester with hybrid working. This is a newly created interim role within a live operational environment, offering scope, autonomy and meaningful exposure to senior stakeholders. The CompanyThe business is a large, operationally complex organisation that has recently expanded operations into a new geographic area. Operating within a regulated, commercially nuanced environment, the focus is on strengthening control, governance and financial discipline as the operation scales. Finance plays a central role in ensuring contractual clarity, robust documentation and disciplined change control, working closely with senior operational leadership in a fast-paced setting. The RoleThe Interim Senior Finance Manager will partner closely with the Finance Director to bring structure, rigour and technical oversight to contract change documentation, costing and financial governance. The role has been created to support an increased volume of commercial and contractual activity following operational expansion. It is a hands-on assignment suited to a technically strong accountant who is comfortable operating in an evolving, delivery-focused environment. Key responsibilities include: Supporting the Finance Director in reviewing, documenting and formalising contract changes. Working through a backlog of contract and change documentation, ensuring clarity, accuracy and a robust audit trail. Reviewing, validating and constructively challenging costings relating to contract variations and change requests. Documenting key commercial and operational assumptions underpinning financial submissions. Ensuring appropriate structuring and financial treatment of contractual changes. Working with operational stakeholders to gather data and support well-evidenced financial submissions. Strengthening processes around change control, documentation standards and financial governance. Producing clear, concise and well-structured reporting for senior stakeholders. This is a visible role with genuine influence, sitting at the intersection of finance, operations and commercial decision-making. Your Profile Qualified accountant (ACA, ACCA or equivalent). Background in industry or audit, ideally within contract-heavy or operational environments. Strong understanding of contract change processes, costing and financial governance. Technically strong, detail-oriented and comfortable bringing order to incomplete or evolving information. Confident engaging with senior operational stakeholders and challenging assumptions where appropriate. Comfortable operating in a fast-paced, developing environment. Compensation & Working ArrangementsThe day rate for this Interim Senior Finance Manager role is £425-500 per day, reflecting the scope, autonomy and senior stakeholder exposure of the assignment. The role is based in Central Manchester with hybrid working, offering flexibility alongside meaningful time with the on-site leadership team. The 6-month duration provides stability, clear deliverables and the opportunity to make a tangible impact within a high-profile operational area.
Mar 14, 2026
Contractor
Cedar is partnered with a national, contract-led services business to appoint an Interim Senior Finance Manager. This is a 6-month contract offering a day rate of £425-500, based in Central Manchester with hybrid working. This is a newly created interim role within a live operational environment, offering scope, autonomy and meaningful exposure to senior stakeholders. The CompanyThe business is a large, operationally complex organisation that has recently expanded operations into a new geographic area. Operating within a regulated, commercially nuanced environment, the focus is on strengthening control, governance and financial discipline as the operation scales. Finance plays a central role in ensuring contractual clarity, robust documentation and disciplined change control, working closely with senior operational leadership in a fast-paced setting. The RoleThe Interim Senior Finance Manager will partner closely with the Finance Director to bring structure, rigour and technical oversight to contract change documentation, costing and financial governance. The role has been created to support an increased volume of commercial and contractual activity following operational expansion. It is a hands-on assignment suited to a technically strong accountant who is comfortable operating in an evolving, delivery-focused environment. Key responsibilities include: Supporting the Finance Director in reviewing, documenting and formalising contract changes. Working through a backlog of contract and change documentation, ensuring clarity, accuracy and a robust audit trail. Reviewing, validating and constructively challenging costings relating to contract variations and change requests. Documenting key commercial and operational assumptions underpinning financial submissions. Ensuring appropriate structuring and financial treatment of contractual changes. Working with operational stakeholders to gather data and support well-evidenced financial submissions. Strengthening processes around change control, documentation standards and financial governance. Producing clear, concise and well-structured reporting for senior stakeholders. This is a visible role with genuine influence, sitting at the intersection of finance, operations and commercial decision-making. Your Profile Qualified accountant (ACA, ACCA or equivalent). Background in industry or audit, ideally within contract-heavy or operational environments. Strong understanding of contract change processes, costing and financial governance. Technically strong, detail-oriented and comfortable bringing order to incomplete or evolving information. Confident engaging with senior operational stakeholders and challenging assumptions where appropriate. Comfortable operating in a fast-paced, developing environment. Compensation & Working ArrangementsThe day rate for this Interim Senior Finance Manager role is £425-500 per day, reflecting the scope, autonomy and senior stakeholder exposure of the assignment. The role is based in Central Manchester with hybrid working, offering flexibility alongside meaningful time with the on-site leadership team. The 6-month duration provides stability, clear deliverables and the opportunity to make a tangible impact within a high-profile operational area.
Office Angels
Finance Manager
Office Angels
Finance Manager £50,000 - £55,000Permanent, Full Time Hybrid - 2 Days in Office 9am - 5pm (Flexible Hours) Near Liverpool Street Station, City of London Are you a finance whiz with a passion for making a difference? Our client, a leading charity organisation, is seeking a dynamic and experienced Finance Manager to join their dedicated team. If you have a knack for financial controlling and business partnering, and you're ready to help support impactful operations, we want to hear from you! As the Finance Manager, you will play a crucial role in ensuring the smooth running and continued evolution of the Trust's finance function. You'll be working alongside finance and operations colleagues to provide insightful financial management support. Your expertise will help the care homes manage finances effectively, ensuring timely data and guidance is always at hand. Why work for this company? Competitive salary and a comprehensive Pension Scheme 25 Days Annual Leave + Bank Holidays Holiday Rollover (Up to 5 Days) Company Sick Pay (After Probation) Flexible Working Options to suit your lifestyle Private Health Insurance for peace of mind Life Insurance to ensure your loved ones are cared for Duties: Support care homes in managing their financial responsibilities by providing relevant and timely data. Prepare management information, including monthly accounts, key performance indicators, and forecasts. Generate reports and analyse data as required by the Head of Finance and senior management. Collaborate with colleagues to resolve issues quickly and efficiently. Train and support staff with finance responsibilities to foster a culture of financial awareness. Assist in maintaining and developing the finance system, including user access and reporting dashboards. Support in the preparation of year-end accounts, annual audit processes, and budget setting. Handle day-to-day finance tasks, such as direct debit collections, bank maintenance, and supplier payment approvals. Requirements: Proven experience in a similar role including carrying out finance business partnering and financial controlling. Strong analytical skills with the ability to interrogate data effectively. Excellent communication skills to engage with colleagues across all levels. A proactive approach to problem-solving and training others. If you are ready to embark on an exciting journey with our client and make a real impact, we want to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 14, 2026
Full time
Finance Manager £50,000 - £55,000Permanent, Full Time Hybrid - 2 Days in Office 9am - 5pm (Flexible Hours) Near Liverpool Street Station, City of London Are you a finance whiz with a passion for making a difference? Our client, a leading charity organisation, is seeking a dynamic and experienced Finance Manager to join their dedicated team. If you have a knack for financial controlling and business partnering, and you're ready to help support impactful operations, we want to hear from you! As the Finance Manager, you will play a crucial role in ensuring the smooth running and continued evolution of the Trust's finance function. You'll be working alongside finance and operations colleagues to provide insightful financial management support. Your expertise will help the care homes manage finances effectively, ensuring timely data and guidance is always at hand. Why work for this company? Competitive salary and a comprehensive Pension Scheme 25 Days Annual Leave + Bank Holidays Holiday Rollover (Up to 5 Days) Company Sick Pay (After Probation) Flexible Working Options to suit your lifestyle Private Health Insurance for peace of mind Life Insurance to ensure your loved ones are cared for Duties: Support care homes in managing their financial responsibilities by providing relevant and timely data. Prepare management information, including monthly accounts, key performance indicators, and forecasts. Generate reports and analyse data as required by the Head of Finance and senior management. Collaborate with colleagues to resolve issues quickly and efficiently. Train and support staff with finance responsibilities to foster a culture of financial awareness. Assist in maintaining and developing the finance system, including user access and reporting dashboards. Support in the preparation of year-end accounts, annual audit processes, and budget setting. Handle day-to-day finance tasks, such as direct debit collections, bank maintenance, and supplier payment approvals. Requirements: Proven experience in a similar role including carrying out finance business partnering and financial controlling. Strong analytical skills with the ability to interrogate data effectively. Excellent communication skills to engage with colleagues across all levels. A proactive approach to problem-solving and training others. If you are ready to embark on an exciting journey with our client and make a real impact, we want to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Band 5 Office Manager (Weekends) - London Breast Screening Admin Hub
NHS Edgware, Middlesex
Band 5 Office Manager (Weekends) - London Breast Screening Admin Hub We are looking for an organised and confident Office Manager to lead weekend service delivery within the London Breast Screening Administration Hub. In this part-time role, you'll oversee the smooth running of our call centre, support administrative teams, and ensure high-quality customer care in line with NHS Breast Screening Programme standards. You'll manage day-to-day workflows, monitor performance, support staff training, contribute to audits and process improvements, and help maintain efficient call/recall services across London. This is a varied and rewarding position within a supportive team, ideal for someone who thrives in a structured environment and enjoys leading others. Weekend working (Saturday and Sunday) is essential. The successful candidate is required to be able demonstrate the Trust values, the responsibilities of the job description and person specification Main duties of the job Ensure the smooth and efficient daily running of the London Breast Screening Recovery Hub and Call Centre. Oversee call centre performance, including call handling standards, drop-rate management, and customer care. Make informed decisions within the area of responsibility, in line with local, regional, and national NHS Breast Screening Programme guidelines. Lead, support, and supervise Senior Administration Officers and Administration Officers. Manage staff training, competency assessments, and ongoing development. Provide cover for Team leader and Administration Officer duties as required. Lead investigations into operational non-compliance as directed by the Service Manager. Act as a senior staff member for audits, process reviews, and quality improvement activities. Ensure all administrative processes meet Trust and NHSBSP standards and targets. Produce ad hoc reports using various IT systems and present findings when required. Maintain accurate data, documentation, and reporting to support programme performance. Work closely with the Assistant Service Manager, Service Manager, Assistant Operations Manager. Contribute to service development, innovation, and continuous improvement within the Breast Screening Service. Work within a shift pattern that includes weekends to ensure operational coverage. Support with call handling requirements and administrative tasks during extended service hours About us The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link Job responsibilities Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Person Specification Values Demonstrable ability to meet the Trust Values Education & Proffesional Qualifications 5 GCSE's or equivalent NVQ 3 in Business Administration or Customer Care or equivalent Key Skills Level 3 in Literacy or equivalent Experience Experience of undertaking detailed, intensive work in a busy administrative environment Experience of using information technology such as Word and Excel in work-related activities. Experience working in an NHS organization Experience of office management Experience of collation, anaylsis and review of data Experience of dealing sensitively with client/patient concerns in emotive and distressing circumstances. Good organisational skills Ability to use own skill and judgement to select the most appropriate action from a range of alternative approaches Able to sustain meticulous attention to accuracy and detail Able to present information to others Good interpersonal and listening skills Able to influence, advise and motivate others Able to handle difficult and distressing situations effectively Able to compose correspondence and reports Able to work as part of a team. Willigness to travel as required by the service Good level of verbal and written communication Able to prioritise own workload to set and meet deadlines Personal Qualities & Attributes Good working knowledge of relevant Microsoft office packages i.e. Word, Excel, Outlook Good knowledge of the NHS Breast Screening programme Good knowledge of the National Breast Screening computer System (NBSS) and its operation Good understanding of general office working procedures Understanding of NHS systems and software programmes Trust and HR policies Other Flexible working time Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. London Breast Screening Admin Hub, Edgware Community Hospital £35,763 to £43,466 a yearper annum inclusive of HCAS Contract Permanent Working pattern Part-time Reference number Job locations London Breast Screening Admin Hub, Edgware Community Hospital
Mar 14, 2026
Full time
Band 5 Office Manager (Weekends) - London Breast Screening Admin Hub We are looking for an organised and confident Office Manager to lead weekend service delivery within the London Breast Screening Administration Hub. In this part-time role, you'll oversee the smooth running of our call centre, support administrative teams, and ensure high-quality customer care in line with NHS Breast Screening Programme standards. You'll manage day-to-day workflows, monitor performance, support staff training, contribute to audits and process improvements, and help maintain efficient call/recall services across London. This is a varied and rewarding position within a supportive team, ideal for someone who thrives in a structured environment and enjoys leading others. Weekend working (Saturday and Sunday) is essential. The successful candidate is required to be able demonstrate the Trust values, the responsibilities of the job description and person specification Main duties of the job Ensure the smooth and efficient daily running of the London Breast Screening Recovery Hub and Call Centre. Oversee call centre performance, including call handling standards, drop-rate management, and customer care. Make informed decisions within the area of responsibility, in line with local, regional, and national NHS Breast Screening Programme guidelines. Lead, support, and supervise Senior Administration Officers and Administration Officers. Manage staff training, competency assessments, and ongoing development. Provide cover for Team leader and Administration Officer duties as required. Lead investigations into operational non-compliance as directed by the Service Manager. Act as a senior staff member for audits, process reviews, and quality improvement activities. Ensure all administrative processes meet Trust and NHSBSP standards and targets. Produce ad hoc reports using various IT systems and present findings when required. Maintain accurate data, documentation, and reporting to support programme performance. Work closely with the Assistant Service Manager, Service Manager, Assistant Operations Manager. Contribute to service development, innovation, and continuous improvement within the Breast Screening Service. Work within a shift pattern that includes weekends to ensure operational coverage. Support with call handling requirements and administrative tasks during extended service hours About us The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link Job responsibilities Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Person Specification Values Demonstrable ability to meet the Trust Values Education & Proffesional Qualifications 5 GCSE's or equivalent NVQ 3 in Business Administration or Customer Care or equivalent Key Skills Level 3 in Literacy or equivalent Experience Experience of undertaking detailed, intensive work in a busy administrative environment Experience of using information technology such as Word and Excel in work-related activities. Experience working in an NHS organization Experience of office management Experience of collation, anaylsis and review of data Experience of dealing sensitively with client/patient concerns in emotive and distressing circumstances. Good organisational skills Ability to use own skill and judgement to select the most appropriate action from a range of alternative approaches Able to sustain meticulous attention to accuracy and detail Able to present information to others Good interpersonal and listening skills Able to influence, advise and motivate others Able to handle difficult and distressing situations effectively Able to compose correspondence and reports Able to work as part of a team. Willigness to travel as required by the service Good level of verbal and written communication Able to prioritise own workload to set and meet deadlines Personal Qualities & Attributes Good working knowledge of relevant Microsoft office packages i.e. Word, Excel, Outlook Good knowledge of the NHS Breast Screening programme Good knowledge of the National Breast Screening computer System (NBSS) and its operation Good understanding of general office working procedures Understanding of NHS systems and software programmes Trust and HR policies Other Flexible working time Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. London Breast Screening Admin Hub, Edgware Community Hospital £35,763 to £43,466 a yearper annum inclusive of HCAS Contract Permanent Working pattern Part-time Reference number Job locations London Breast Screening Admin Hub, Edgware Community Hospital
Lidl GB
Retail Shift Manager
Lidl GB High Wycombe, Buckinghamshire
Summary £15.45 - £15.95 per hour Full Time contract AM & PM shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Mar 14, 2026
Full time
Summary £15.45 - £15.95 per hour Full Time contract AM & PM shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Lidl GB
Retail Shift Manager
Lidl GB Kings Langley, Hertfordshire
Summary £16.30 - £16.80 per hour Full Time contract AM & PM shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Mar 14, 2026
Full time
Summary £16.30 - £16.80 per hour Full Time contract AM & PM shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Health and Safety Manager
Selecta Hemel Hempstead, Hertfordshire
We are seeking a highly experienced Health & Safety Managerto drive safety strategy, compliance, and continuous improvement across all operational sites and field-based teams. This is a senior role with responsibility for the health, safety, and food hygiene of approximately 715 engineering, merchandising and logistics staff, across 13 depots and 2 office sites in the UK and Republic of Ireland. The successful candidate will champion a proactive safety culture, ensure compliance with all legal and operational H&S requirements, and provide leadership in training, auditing, and risk management. The role leads the development, implementation, and continuous improvement of facilities and health and safety strategies to ensure legal compliance and the promotion of a safe, efficient, and well-managed working environment for all employees across all levels of the organisation. The successful candidate will drive safety initiatives, manage regulatory requirements, deliver training programs, and foster a proactive safety culture while maintaining a workplace that supports business effectiveness and employee wellbeing. As a 24/7 food & drinks distribution and technology led powerhouse, Selecta provides millions of moments of joy to its end consumers throughout Europe. Our solutions include digital Vending Machines, Coffee Machines, Smart Fridges, Snack Markets and more. As such, we are uniquely positioned to address the needs of our clients and their consumers in the new hybrid work environment. Your Key Duties & Responsibilities: Monitor and enforce Health & Safety standards across all installation activities, including HGV operations, machine installations, relocations, and removals. Conduct risk assessments for installation and other customer movements as required, including but not limited to equipment handling, lifting operations, and vehicle-based work. Managing site access permits via customer portals, as required. Carry out regular site inspections and audits, ensuring compliance with company H&S policies and statutory requirements. Investigate accidents, incidents, and near-misses in field operations; implement corrective and preventive actions. Support and deliver toolbox talks, on-site training, and awareness campaigns for field staff. Maintain accurate H&S records, including risk assessments, incident reports, and training documentation. Provide guidance and advice to installation teams and supervisors on safe work practices, lifting equipment, manual handling, and vehicle operations. Promote a proactive safety culture among all field-based teams. Health & Safety Leadership: Own the company's Health & Safety strategy and compliance framework. Control of H&S, including Food Safety & Hygiene, across 11 depot sites and 2 Office sites (including any new site launches, closures and future relocation's.) Responsibility for the Health and Safety of Engineering, Merchandising and logistics field-based staff (circa 715 employees) To monitor, review and maintain Health and Safety policies and practices, making recommendations and implementing new policies and procedures as required. Deliver and support training programs, toolbox talks, and health & safety campaigns across all levels of the business. Assist in identifying training needs and develop, coordinate, and deliver targeted health and safety training to ensure employee awareness and compliance. Create, lead, and coordinate a Health & Safety Committee, ensuring representation from key functions and site locations, appointing and supporting local Health & Safety Champions at each depot to drive site-level engagement, compliance, and continuous improvement. Implementing and maintaining health and safety systems and procedures to meet specific requirements such as: checks, audits, investigations, risk assessments and accident reporting. This includes the Control of Substances Hazardous to Health (COSHH). To investigate, or where appropriate assisting others in investigating, the circumstances and causes of accidents and take necessary steps to prevent a recurrence. Monitor the services provided to external clients (CDM) and ensure that the team responds proactively to programme constraints. Oversee the preparation, maintenance and distribution of CDM Health and Safety files. Ensure HACCP is effective, building a 'culture' which drives Food Safety throughout all depot sites, ensuring that hygiene standards are being met. Management of food safety non compliances through hold and concession processes, including decision making with regards to Holds in accordance with PIUK standards A key communicator on Food Safety and Sanitation initiatives within the UK Own and manage the organisational Health & Safety E-learning platform, ensuring content is up to date, relevant, and aligned with legal and operational requirements. Provide regular reporting on training completion rates, compliance gaps, and user engagement to key stakeholders and senior leadership. Operational and Cross-Functional Leadership Collaborate with Operations, HR, IT, Finance, and Procurement to deliver integrated workplace solutions. Foster a proactive safety culture through internal communications, leadership engagement, and continuous improvement initiatives. Support business continuity planning, emergency preparedness, and crisis response across all locations. Monitor, report, and present on key H&S and property KPIs to leadership teams alongside group. Develop and manage H&S and property-related budgets, monitor service charges, and identify opportunities for cost savings and efficiency. Stay informed of market trends and legal developments relevant to property and facilities management or Health and Safety. Travel to sites across the UK and ROI as required. What You Bring to The Role Hold an appropriate level of membership of the Institute of Occupational Safety and Health, (e.g. IOSH Certified). Experience in driving and prioritising the H&S Agenda across business, with excellent H&S legislation knowledge Multi-site remit with UK wide travel (approx. 60% of the role involves travel) A background within FMCG desirable (Logistics/Retail Environments relevant too) Ability to set, plan and see through corrective and preventative actions, using root cause analysis Ability to manage cross functional 'Problem Solving' teams A good understanding of food safety & quality systems - including AIB/BRC, HACCP, etc Lead incident investigations and understand both hold and release processes & food safety risks. Excellent written and interpersonal skills and the ability to challenge constructively. Project management experience is desirable. Relevant professional qualification (e.g., IWFM, RICS, NEBOSH or IOSH) is advantageous but not essential. What's in it for you? 25 days of annual leave plus bank holidays Life assurance equivalent to 2x your yearly salary Five weeks of occupational paid sick leave for added security Extended leave policy for greater flexibility Free parking at our Head Office and other depot locations Unlimited coffee and tea at our offices to keep you refreshed Clear career progression paths with development opportunities Strong leadership support to help you thrive Employee recognition scheme to celebrate your contributions Mental health and wellbeing support, including access to mental health first aiders
Mar 14, 2026
Full time
We are seeking a highly experienced Health & Safety Managerto drive safety strategy, compliance, and continuous improvement across all operational sites and field-based teams. This is a senior role with responsibility for the health, safety, and food hygiene of approximately 715 engineering, merchandising and logistics staff, across 13 depots and 2 office sites in the UK and Republic of Ireland. The successful candidate will champion a proactive safety culture, ensure compliance with all legal and operational H&S requirements, and provide leadership in training, auditing, and risk management. The role leads the development, implementation, and continuous improvement of facilities and health and safety strategies to ensure legal compliance and the promotion of a safe, efficient, and well-managed working environment for all employees across all levels of the organisation. The successful candidate will drive safety initiatives, manage regulatory requirements, deliver training programs, and foster a proactive safety culture while maintaining a workplace that supports business effectiveness and employee wellbeing. As a 24/7 food & drinks distribution and technology led powerhouse, Selecta provides millions of moments of joy to its end consumers throughout Europe. Our solutions include digital Vending Machines, Coffee Machines, Smart Fridges, Snack Markets and more. As such, we are uniquely positioned to address the needs of our clients and their consumers in the new hybrid work environment. Your Key Duties & Responsibilities: Monitor and enforce Health & Safety standards across all installation activities, including HGV operations, machine installations, relocations, and removals. Conduct risk assessments for installation and other customer movements as required, including but not limited to equipment handling, lifting operations, and vehicle-based work. Managing site access permits via customer portals, as required. Carry out regular site inspections and audits, ensuring compliance with company H&S policies and statutory requirements. Investigate accidents, incidents, and near-misses in field operations; implement corrective and preventive actions. Support and deliver toolbox talks, on-site training, and awareness campaigns for field staff. Maintain accurate H&S records, including risk assessments, incident reports, and training documentation. Provide guidance and advice to installation teams and supervisors on safe work practices, lifting equipment, manual handling, and vehicle operations. Promote a proactive safety culture among all field-based teams. Health & Safety Leadership: Own the company's Health & Safety strategy and compliance framework. Control of H&S, including Food Safety & Hygiene, across 11 depot sites and 2 Office sites (including any new site launches, closures and future relocation's.) Responsibility for the Health and Safety of Engineering, Merchandising and logistics field-based staff (circa 715 employees) To monitor, review and maintain Health and Safety policies and practices, making recommendations and implementing new policies and procedures as required. Deliver and support training programs, toolbox talks, and health & safety campaigns across all levels of the business. Assist in identifying training needs and develop, coordinate, and deliver targeted health and safety training to ensure employee awareness and compliance. Create, lead, and coordinate a Health & Safety Committee, ensuring representation from key functions and site locations, appointing and supporting local Health & Safety Champions at each depot to drive site-level engagement, compliance, and continuous improvement. Implementing and maintaining health and safety systems and procedures to meet specific requirements such as: checks, audits, investigations, risk assessments and accident reporting. This includes the Control of Substances Hazardous to Health (COSHH). To investigate, or where appropriate assisting others in investigating, the circumstances and causes of accidents and take necessary steps to prevent a recurrence. Monitor the services provided to external clients (CDM) and ensure that the team responds proactively to programme constraints. Oversee the preparation, maintenance and distribution of CDM Health and Safety files. Ensure HACCP is effective, building a 'culture' which drives Food Safety throughout all depot sites, ensuring that hygiene standards are being met. Management of food safety non compliances through hold and concession processes, including decision making with regards to Holds in accordance with PIUK standards A key communicator on Food Safety and Sanitation initiatives within the UK Own and manage the organisational Health & Safety E-learning platform, ensuring content is up to date, relevant, and aligned with legal and operational requirements. Provide regular reporting on training completion rates, compliance gaps, and user engagement to key stakeholders and senior leadership. Operational and Cross-Functional Leadership Collaborate with Operations, HR, IT, Finance, and Procurement to deliver integrated workplace solutions. Foster a proactive safety culture through internal communications, leadership engagement, and continuous improvement initiatives. Support business continuity planning, emergency preparedness, and crisis response across all locations. Monitor, report, and present on key H&S and property KPIs to leadership teams alongside group. Develop and manage H&S and property-related budgets, monitor service charges, and identify opportunities for cost savings and efficiency. Stay informed of market trends and legal developments relevant to property and facilities management or Health and Safety. Travel to sites across the UK and ROI as required. What You Bring to The Role Hold an appropriate level of membership of the Institute of Occupational Safety and Health, (e.g. IOSH Certified). Experience in driving and prioritising the H&S Agenda across business, with excellent H&S legislation knowledge Multi-site remit with UK wide travel (approx. 60% of the role involves travel) A background within FMCG desirable (Logistics/Retail Environments relevant too) Ability to set, plan and see through corrective and preventative actions, using root cause analysis Ability to manage cross functional 'Problem Solving' teams A good understanding of food safety & quality systems - including AIB/BRC, HACCP, etc Lead incident investigations and understand both hold and release processes & food safety risks. Excellent written and interpersonal skills and the ability to challenge constructively. Project management experience is desirable. Relevant professional qualification (e.g., IWFM, RICS, NEBOSH or IOSH) is advantageous but not essential. What's in it for you? 25 days of annual leave plus bank holidays Life assurance equivalent to 2x your yearly salary Five weeks of occupational paid sick leave for added security Extended leave policy for greater flexibility Free parking at our Head Office and other depot locations Unlimited coffee and tea at our offices to keep you refreshed Clear career progression paths with development opportunities Strong leadership support to help you thrive Employee recognition scheme to celebrate your contributions Mental health and wellbeing support, including access to mental health first aiders
Supply Chain Manager
Bauder Ltd Ipswich, Suffolk
Working in a senior capacity across the business the successful candidate will oversee the Supply Chain process through key business areas, with the majority of supply from our parent company in addition to various other global suppliers. In order to effectively manage material ensuring control over inventory, supply, contract manufacturing, and distribution Job Specification Objective: Working in a senior capacity across the business the successful candidate will oversee the Supply Chain process through key business areas, with the majority of supply from our parent company in addition to various other global suppliers. In order to effectively manage material ensuring control over inventory, supply, contract manufacturing, and distribution. Collaborating across multiple teams you will develop and implement an overall Supply Chain strategy, overseeing procurement, and inventory management, ensuring effective supplier relationship management and all associated internal stakeholders. Driving a demand forecast process, and ensuring reliability of supply whilst improving productivity and efficiency and ensuring links through the business. With strong attention to detail you will ensure mitigation of supply chain risks in cohesion with other departments to ensure and enable joined up thinking. You will possess strong analytical, problem-solving, negotiation, and communication skills, together with strong leadership and management in addition to effective influencing ability. You will set an example, aligning with cultural ethos and cohesive leadership approach, to create an engaging and motiving environment for Bauder staff. Key Responsibilities: Stakeholder Management Collaborate effectively with supply chain partners, including the parent company, ancillary suppliers, and internal business stakeholders. Ensure efficiency of supply processes and proactively troubleshoot issues with solution-based approaches. Build and maintain reciprocal, productive relationships to support supply and demand requirements in line with SLAs and service expectations. Production and stock Manage high level production (contract / 3rd party) and stock processes to ensure supply and demand requirements are met. Liaise with the parent company, product suppliers, sales teams and business product owners to maintain alignment on supply and demand. Support the Logistics team in coordinating and balancing stock versus demand across all warehouses for optimal efficiency and service levels. Oversee inventory management in collaboration with the Logistics team, including tracking stock levels and developing accurate inventory forecasts. Lead a robust Sales and Operations Planning (S&OP) process to balance demand and supply with a long-term perspective. Oversee production planning for third-party contract manufacturing of a limited scope of materials. Logistics Act as a key link between Sales and Purchasing teams as well as the Logistics and Warehousing functions, working closely with the Head of Logistics to ensure a fully integrated approach. Oversight of import & export compliance for the UK operation. Returns Develop and implement a process to track product returns and evaluate underlying issues. Ensure minimal cost exposure through proactive, solution-based problem solving. Monitor and identify risks and areas for improvement within the returns process. Provide actionable solutions that optimize effectiveness and reduce operational inefficiencies. Procurement and vendor management Ensure the supply of high-quality materials to meet production and service requirements. Negotiate favourable Service Level Agreement (SLA) terms with external suppliers. Maintain strong vendor relationships through both the parent company and external providers. Develop Supply Chain resilience to maintain high service levels across all product lines Process With a focus on getting to root cause and reducing waste, analyse data to identify process improvements, bottlenecks and opportunities to improve supply chain networks. Establish and monitor KPI's and overall performance targets Emphasising 'value add' reduce costs and improve efficiency aligning to KPI objectives and targets. Identify potential supply chain disruptions and risks and implement mitigating strategies to minimise cost impacts and supply delay. Management responsibilities: Leadership of the Supply Chain function with full accountability for the team and its output Ensure the Company's Cultural values are maintained and upheld, setting the example, leading with empathy and positivity with a nurturing and encouraging approach Empathetic and Emotionally Intelligent approach to Management Progression of training and development of personnel within the area of responsibility Undertake Appraisals, set objectives, identify training requirements and ensure these are followed through. Development of the team to ensure succession planning giving everyone opportunity to grow and develop Ensure staffing levels, productivity and output is maintained during periods of absence and busy periods Deliver a performance-orientated and motivating work environment for all employees Participate in operational activities and demonstrate strong leadership skills through leading by example Liaison with HR for employee relations, disciplinary, grievance, performance and capability matters. Training: Development of the team to ensure succession planning and giving all opportunity to grow and develop Maintain training matrix to ensure adequate training and competency to ensure operational flexibility Ensuring fulfilment of the onboarding process and completion of the induction and training Monitoring staff performance and progress and identifying training requirements Development: To lead strong communications within other sectors of business to ensure smooth operation Development of material and resource planning systems, processes and software to improve performance, profitability, and service levels within the function and across the business Management of related company projects to ensure timely completion Develop and implement an overall Supply Chain strategy aligned with business goals and stakeholder requirements Work collaboratively across multiple business areas, including Purchasing, Sales Order Processing, Logistics, Technical and External Sales teams. Partner with Product Management to build a cohesive, integrated, effective and efficient Supply Chain Strategy. Extensive experience within Supply Chain environment at a senior level Strong leadership and management skills with the ability to align to organisational approach (minimum 5 years experience within similar environment) Excellent analytical, problem solving and organisational skills Ability to work independently and handle multiple projects Strong organisational abilities with strict attention to detail Strong communication skills with the ability to influence Planning and quality management abilities Advanced knowledge of ERP software Awareness of transportation limitations and regulations including Import & Export. Ability to contribute strategically to organisational goals Motivated, driven and dedication to deliver and maintain high standards of service Strong analytical and negotiation skills Lean Six Sigma, Lead Auditor or similar experience in Continuous improvement Degree in Supply chain or other relevant subject, professional development qualifications in supply chain or sufficient breadth and depth of experience to be able to operate at the right level This job specification is non-exhaustive and subject to change as the If you love being genuinely empowered to deliver great results through collaboratively engaging the wider organisation on a journey of continuous improvement, then look no further . Teamwork is the essence of what we do and that means everyone brings something unique to the table that makes the team greater than the sum of its parts. The Operations team at Bauder, from Sales Processing to Delivery, from Purchasing to Warehousing we ensure that the great work that our Sales & Technical teams create is delivered where and when it's needed. We are here to underpin the organisations success and aim to deliver the high standards that our customers have come to expect. Part of that success is our broader support on Business Excellence, Management Systems, Health and Safety and Facilities Management. Being part of the Operations Leadership team means an opportunity to help build on an already successful business to ensure we continue to achieve great results for many years to come.
Mar 14, 2026
Full time
Working in a senior capacity across the business the successful candidate will oversee the Supply Chain process through key business areas, with the majority of supply from our parent company in addition to various other global suppliers. In order to effectively manage material ensuring control over inventory, supply, contract manufacturing, and distribution Job Specification Objective: Working in a senior capacity across the business the successful candidate will oversee the Supply Chain process through key business areas, with the majority of supply from our parent company in addition to various other global suppliers. In order to effectively manage material ensuring control over inventory, supply, contract manufacturing, and distribution. Collaborating across multiple teams you will develop and implement an overall Supply Chain strategy, overseeing procurement, and inventory management, ensuring effective supplier relationship management and all associated internal stakeholders. Driving a demand forecast process, and ensuring reliability of supply whilst improving productivity and efficiency and ensuring links through the business. With strong attention to detail you will ensure mitigation of supply chain risks in cohesion with other departments to ensure and enable joined up thinking. You will possess strong analytical, problem-solving, negotiation, and communication skills, together with strong leadership and management in addition to effective influencing ability. You will set an example, aligning with cultural ethos and cohesive leadership approach, to create an engaging and motiving environment for Bauder staff. Key Responsibilities: Stakeholder Management Collaborate effectively with supply chain partners, including the parent company, ancillary suppliers, and internal business stakeholders. Ensure efficiency of supply processes and proactively troubleshoot issues with solution-based approaches. Build and maintain reciprocal, productive relationships to support supply and demand requirements in line with SLAs and service expectations. Production and stock Manage high level production (contract / 3rd party) and stock processes to ensure supply and demand requirements are met. Liaise with the parent company, product suppliers, sales teams and business product owners to maintain alignment on supply and demand. Support the Logistics team in coordinating and balancing stock versus demand across all warehouses for optimal efficiency and service levels. Oversee inventory management in collaboration with the Logistics team, including tracking stock levels and developing accurate inventory forecasts. Lead a robust Sales and Operations Planning (S&OP) process to balance demand and supply with a long-term perspective. Oversee production planning for third-party contract manufacturing of a limited scope of materials. Logistics Act as a key link between Sales and Purchasing teams as well as the Logistics and Warehousing functions, working closely with the Head of Logistics to ensure a fully integrated approach. Oversight of import & export compliance for the UK operation. Returns Develop and implement a process to track product returns and evaluate underlying issues. Ensure minimal cost exposure through proactive, solution-based problem solving. Monitor and identify risks and areas for improvement within the returns process. Provide actionable solutions that optimize effectiveness and reduce operational inefficiencies. Procurement and vendor management Ensure the supply of high-quality materials to meet production and service requirements. Negotiate favourable Service Level Agreement (SLA) terms with external suppliers. Maintain strong vendor relationships through both the parent company and external providers. Develop Supply Chain resilience to maintain high service levels across all product lines Process With a focus on getting to root cause and reducing waste, analyse data to identify process improvements, bottlenecks and opportunities to improve supply chain networks. Establish and monitor KPI's and overall performance targets Emphasising 'value add' reduce costs and improve efficiency aligning to KPI objectives and targets. Identify potential supply chain disruptions and risks and implement mitigating strategies to minimise cost impacts and supply delay. Management responsibilities: Leadership of the Supply Chain function with full accountability for the team and its output Ensure the Company's Cultural values are maintained and upheld, setting the example, leading with empathy and positivity with a nurturing and encouraging approach Empathetic and Emotionally Intelligent approach to Management Progression of training and development of personnel within the area of responsibility Undertake Appraisals, set objectives, identify training requirements and ensure these are followed through. Development of the team to ensure succession planning giving everyone opportunity to grow and develop Ensure staffing levels, productivity and output is maintained during periods of absence and busy periods Deliver a performance-orientated and motivating work environment for all employees Participate in operational activities and demonstrate strong leadership skills through leading by example Liaison with HR for employee relations, disciplinary, grievance, performance and capability matters. Training: Development of the team to ensure succession planning and giving all opportunity to grow and develop Maintain training matrix to ensure adequate training and competency to ensure operational flexibility Ensuring fulfilment of the onboarding process and completion of the induction and training Monitoring staff performance and progress and identifying training requirements Development: To lead strong communications within other sectors of business to ensure smooth operation Development of material and resource planning systems, processes and software to improve performance, profitability, and service levels within the function and across the business Management of related company projects to ensure timely completion Develop and implement an overall Supply Chain strategy aligned with business goals and stakeholder requirements Work collaboratively across multiple business areas, including Purchasing, Sales Order Processing, Logistics, Technical and External Sales teams. Partner with Product Management to build a cohesive, integrated, effective and efficient Supply Chain Strategy. Extensive experience within Supply Chain environment at a senior level Strong leadership and management skills with the ability to align to organisational approach (minimum 5 years experience within similar environment) Excellent analytical, problem solving and organisational skills Ability to work independently and handle multiple projects Strong organisational abilities with strict attention to detail Strong communication skills with the ability to influence Planning and quality management abilities Advanced knowledge of ERP software Awareness of transportation limitations and regulations including Import & Export. Ability to contribute strategically to organisational goals Motivated, driven and dedication to deliver and maintain high standards of service Strong analytical and negotiation skills Lean Six Sigma, Lead Auditor or similar experience in Continuous improvement Degree in Supply chain or other relevant subject, professional development qualifications in supply chain or sufficient breadth and depth of experience to be able to operate at the right level This job specification is non-exhaustive and subject to change as the If you love being genuinely empowered to deliver great results through collaboratively engaging the wider organisation on a journey of continuous improvement, then look no further . Teamwork is the essence of what we do and that means everyone brings something unique to the table that makes the team greater than the sum of its parts. The Operations team at Bauder, from Sales Processing to Delivery, from Purchasing to Warehousing we ensure that the great work that our Sales & Technical teams create is delivered where and when it's needed. We are here to underpin the organisations success and aim to deliver the high standards that our customers have come to expect. Part of that success is our broader support on Business Excellence, Management Systems, Health and Safety and Facilities Management. Being part of the Operations Leadership team means an opportunity to help build on an already successful business to ensure we continue to achieve great results for many years to come.
Hiring People
General Manager
Hiring People Hamilton, Lanarkshire
Do you have a proven track record in operations, production, or general management? Scotland's premier commercial wrapping company, have an opportunity for a General Manager to lead our day-to-day operations, coach our talented team, and work closely with the Directors to deliver their next phase of growth. What's in it for you? Continuous professional development and access to manufacturer-led training programmes. A dynamic and professional team environment , built on trust, pride, and a shared commitment to excellence. A large, modern, purpose-built facility equipped to support best-practice installations and efficient operations. Competitive salary package , with potential for performance-related incentives. Behind our success is a close-knit team that lives our values of Supportiveness, Respectfulness, Flexibility, Integrity, and Loyalty . These shape how we work, collaborate, and deliver - for our customers and for each other. We'd love to hear from you if you: Have a proven track record in operations, production, or general management - ideally within manufacturing, graphics, or installation environments. Are an emotionally intelligent leader who knows how to hold people accountable while maintaining engagement and morale. Lead through coaching - developing capability and confidence in others rather than relying on control. Possess strong commercial and strategic judgement, balancing quality with profitability. Are calm, adaptable, and self-aware - able to read the dynamics of a team and adjust your approach accordingly. Communicate clearly, build trust quickly, and thrive in a collaborative environment. About the Role This is a key leadership role - ideal for someone who combines strong operational experience with commercial awareness and the ability to bring out the best in others. You'll lead and support our four department heads (Installation, Production, Design, and Admin), ensuring each area works seamlessly together to deliver projects efficiently, profitably, and to the exceptional standards our clients expect. You'll act as the link between strategy and delivery - balancing a hands-on understanding of operations with the leadership skills to coach, mentor, and empower your team. This role is central to strengthening our structure and scalability as we continue to grow - bringing focus, alignment, and leadership to an ambitious and dynamic business. Key Responsibilities Lead, develop, and mentor department heads, creating clarity, accountability, and alignment across all operational areas. Partner with Directors to translate strategic objectives into operational plans and measurable outcomes. Oversee workflow, scheduling, and quality control to ensure efficiency, profitability, and customer satisfaction. Drive operational improvements and innovation while maintaining a collaborative, people-first culture. Monitor performance, budgets, and KPIs to identify opportunities for growth and improvement. Ensure compliance with health, safety, and quality standards, leading by example in promoting a proactive safety culture. Support open communication between departments and ensure smooth coordination from production to installation. About Us We are Scotland's leading commercial vehicle wrapping company, recognised nationally for our exceptional quality, outstanding customer care, and commitment to excellence. We operate from a purpose-built facility in Hamilton , delivering premium wrap solutions across Scotland and the UK. As an award-winning and accredited company (Avery and Arlon approved) , we pride ourselves on craftsmanship, professionalism, and setting the highest industry standards. Next Steps If this sounds like the next step in your career - leading a skilled, passionate team in a business that's growing, evolving, and values people as much as performance - we'd love to hear from you. if shortlisted, you may be asked to complete a short video interview by our agent Hiring People. please be sure to check your junk/spam
Mar 14, 2026
Full time
Do you have a proven track record in operations, production, or general management? Scotland's premier commercial wrapping company, have an opportunity for a General Manager to lead our day-to-day operations, coach our talented team, and work closely with the Directors to deliver their next phase of growth. What's in it for you? Continuous professional development and access to manufacturer-led training programmes. A dynamic and professional team environment , built on trust, pride, and a shared commitment to excellence. A large, modern, purpose-built facility equipped to support best-practice installations and efficient operations. Competitive salary package , with potential for performance-related incentives. Behind our success is a close-knit team that lives our values of Supportiveness, Respectfulness, Flexibility, Integrity, and Loyalty . These shape how we work, collaborate, and deliver - for our customers and for each other. We'd love to hear from you if you: Have a proven track record in operations, production, or general management - ideally within manufacturing, graphics, or installation environments. Are an emotionally intelligent leader who knows how to hold people accountable while maintaining engagement and morale. Lead through coaching - developing capability and confidence in others rather than relying on control. Possess strong commercial and strategic judgement, balancing quality with profitability. Are calm, adaptable, and self-aware - able to read the dynamics of a team and adjust your approach accordingly. Communicate clearly, build trust quickly, and thrive in a collaborative environment. About the Role This is a key leadership role - ideal for someone who combines strong operational experience with commercial awareness and the ability to bring out the best in others. You'll lead and support our four department heads (Installation, Production, Design, and Admin), ensuring each area works seamlessly together to deliver projects efficiently, profitably, and to the exceptional standards our clients expect. You'll act as the link between strategy and delivery - balancing a hands-on understanding of operations with the leadership skills to coach, mentor, and empower your team. This role is central to strengthening our structure and scalability as we continue to grow - bringing focus, alignment, and leadership to an ambitious and dynamic business. Key Responsibilities Lead, develop, and mentor department heads, creating clarity, accountability, and alignment across all operational areas. Partner with Directors to translate strategic objectives into operational plans and measurable outcomes. Oversee workflow, scheduling, and quality control to ensure efficiency, profitability, and customer satisfaction. Drive operational improvements and innovation while maintaining a collaborative, people-first culture. Monitor performance, budgets, and KPIs to identify opportunities for growth and improvement. Ensure compliance with health, safety, and quality standards, leading by example in promoting a proactive safety culture. Support open communication between departments and ensure smooth coordination from production to installation. About Us We are Scotland's leading commercial vehicle wrapping company, recognised nationally for our exceptional quality, outstanding customer care, and commitment to excellence. We operate from a purpose-built facility in Hamilton , delivering premium wrap solutions across Scotland and the UK. As an award-winning and accredited company (Avery and Arlon approved) , we pride ourselves on craftsmanship, professionalism, and setting the highest industry standards. Next Steps If this sounds like the next step in your career - leading a skilled, passionate team in a business that's growing, evolving, and values people as much as performance - we'd love to hear from you. if shortlisted, you may be asked to complete a short video interview by our agent Hiring People. please be sure to check your junk/spam
Edwards Employment Solutions Ltd
HR Systems & Data Coordinator
Edwards Employment Solutions Ltd City, Birmingham
HR Systems & Data Coordinator &#(phone number removed); Location: Birmingham, B6 &#(phone number removed); Salary: £26,436.80 £30,000 per annum (dependent on experience) &#(phone number removed); Full-Time 40 Hours Per Week We are recruiting for a HR Systems & Data Coordinator to join a busy and evolving HR team. This is not a traditional employee-facing HR role. This is the operational backbone of the HR function. If you are analytical, highly organised and genuinely strong on Excel, this could be an excellent opportunity to build your career within HR operations. The Role - HR Systems & Data Coordinator Reporting to the HR Manager, you will take ownership of HR systems, reporting and compliance tracking across the business. as HR Systems & Data Coordinator , you will be responsible for ensuring HR data is accurate, up to date and audit-ready across internal systems including the in-house LMS and HRIS. This role requires strong Excel capability and confidence working with data daily. Key Responsibilities of HR Systems & Data Coordinator Pulling and analysing reports from LMS (Learning Management System) Managing reporting and data extraction from (HRIS) Monitoring training completion and compliance metrics Chasing managers to ensure system updates are completed accurately and on time Supporting Health & Safety administration Coordinating forklift truck training bookings with external providers Ensuring training records are accurate and audit compliant Maintaining high levels of data accuracy across HR systems What We re Looking For HR Systems & Data Coordinator Advanced Excel skills (pivot tables, lookups, data manipulation) Strong administrative experience within HR or a compliance-driven environment Highly organised with exceptional attention to detail Comfortable working with systems and reporting tools Confident communicating with managers to ensure processes are followed Proactive, self-motivated and deadline-focused This role would suit someone with experience as a HR Administrator, HR Coordinator, HR Systems Administrator, Compliance Coordinator or Learning & Development Administrator. Salary £26,436.80 £30,000 per annum depending on experience and systems capability. If you enjoy working with data, improving systems and creating structure within HR processes, we would like to hear from you. Apply now with your current CV if this role resonates with you.
Mar 14, 2026
Full time
HR Systems & Data Coordinator &#(phone number removed); Location: Birmingham, B6 &#(phone number removed); Salary: £26,436.80 £30,000 per annum (dependent on experience) &#(phone number removed); Full-Time 40 Hours Per Week We are recruiting for a HR Systems & Data Coordinator to join a busy and evolving HR team. This is not a traditional employee-facing HR role. This is the operational backbone of the HR function. If you are analytical, highly organised and genuinely strong on Excel, this could be an excellent opportunity to build your career within HR operations. The Role - HR Systems & Data Coordinator Reporting to the HR Manager, you will take ownership of HR systems, reporting and compliance tracking across the business. as HR Systems & Data Coordinator , you will be responsible for ensuring HR data is accurate, up to date and audit-ready across internal systems including the in-house LMS and HRIS. This role requires strong Excel capability and confidence working with data daily. Key Responsibilities of HR Systems & Data Coordinator Pulling and analysing reports from LMS (Learning Management System) Managing reporting and data extraction from (HRIS) Monitoring training completion and compliance metrics Chasing managers to ensure system updates are completed accurately and on time Supporting Health & Safety administration Coordinating forklift truck training bookings with external providers Ensuring training records are accurate and audit compliant Maintaining high levels of data accuracy across HR systems What We re Looking For HR Systems & Data Coordinator Advanced Excel skills (pivot tables, lookups, data manipulation) Strong administrative experience within HR or a compliance-driven environment Highly organised with exceptional attention to detail Comfortable working with systems and reporting tools Confident communicating with managers to ensure processes are followed Proactive, self-motivated and deadline-focused This role would suit someone with experience as a HR Administrator, HR Coordinator, HR Systems Administrator, Compliance Coordinator or Learning & Development Administrator. Salary £26,436.80 £30,000 per annum depending on experience and systems capability. If you enjoy working with data, improving systems and creating structure within HR processes, we would like to hear from you. Apply now with your current CV if this role resonates with you.
Lidl GB
Store Manager
Lidl GB Camden, London
Summary £50,600 to £68,200 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Company Values Confidently create an environment where every colleague can achieve their best work Be responsible for managing and improving the day-to-day operations and performance of your store's KPIs Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks Make sure that excellent Customer Service is given to everyone who shops with us What you'll need Experience leading and developing a team in an exciting, fast-paced environment Excellent time-management, delegation, and problem-solving skills A pride in offering unmatched support to your customers and your team through every shift Strong communication skills to tackle even the trickiest conversations The confidence to monitor, manage and improve your store's key performance indicators What you'll receive 30-35 days holiday (pro rata) A fully expensed company car or car allowance 10% in-store discount Contributory pension scheme Enhanced family leave Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Includes an additional 10% non-contractual London Weighting Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Mar 14, 2026
Full time
Summary £50,600 to £68,200 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Company Values Confidently create an environment where every colleague can achieve their best work Be responsible for managing and improving the day-to-day operations and performance of your store's KPIs Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks Make sure that excellent Customer Service is given to everyone who shops with us What you'll need Experience leading and developing a team in an exciting, fast-paced environment Excellent time-management, delegation, and problem-solving skills A pride in offering unmatched support to your customers and your team through every shift Strong communication skills to tackle even the trickiest conversations The confidence to monitor, manage and improve your store's key performance indicators What you'll receive 30-35 days holiday (pro rata) A fully expensed company car or car allowance 10% in-store discount Contributory pension scheme Enhanced family leave Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Includes an additional 10% non-contractual London Weighting Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Technical Manager
Danish Crown
Drive the highest standards of food safety and quality at our growing Rochdale site, leading a developing team through an exciting period of expansion. What you will be doing As a senior leader within the QEHS function, you will oversee the technical, quality assurance and hygiene operations to ensure our products remain safe, legal and of the highest quality click apply for full job details
Mar 14, 2026
Full time
Drive the highest standards of food safety and quality at our growing Rochdale site, leading a developing team through an exciting period of expansion. What you will be doing As a senior leader within the QEHS function, you will oversee the technical, quality assurance and hygiene operations to ensure our products remain safe, legal and of the highest quality click apply for full job details
Johnson Matthey
Production Planning Supervisor
Johnson Matthey Royston, Hertfordshire
Production Planning Supervisor Location: Royston ( 1 day p/w working from home) World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As the Site Services Technician, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: We are seeking a Production Planning Supervisor who will be responsible for providing outstanding service and supply chain expertise for the production operations within the PGMS UK business. You will have 5 direct reports in this role. The main focus of the role is to drive an efficient and effective flow of materials through Operation with the aim of hitting monthly targets, controlling PGM inventory and reducing the Precious Metal backlog position. This will be a leading position in the Production planning of chemical products. As the Production Planning Supervisor, you will help drive our goals by: Own and maintain a rough-cut capacity model in collaboration with planners, with a monthly time frame. Work closely with planners, operations, and technical teams from each area to develop detailed capacity modelling. This involves creating daily and weekly capacity models, with a timeline of 1-2 weeks for daily bucket planning and 3-12 weeks for weekly bucket planning. Collaborate with the Supply Chain Manager to identify and develop the necessary master data required for Sales and Operations Execution (S&OE) and Integrated Business Planning (IBP) Focused on improving the Master Production Schedule (MPS) process to ensure effective production scheduling. Key skills that will help you succeed in this role: Previous experience driving change through data Understanding ways of working and how to implement change in other teams and area of the business Experience in a Production Control Strong leadership skills Strong Health and Safety awareness Experienced and advanced user of IT systems including MS suite Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life assurance and income protection Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Mar 14, 2026
Full time
Production Planning Supervisor Location: Royston ( 1 day p/w working from home) World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As the Site Services Technician, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: We are seeking a Production Planning Supervisor who will be responsible for providing outstanding service and supply chain expertise for the production operations within the PGMS UK business. You will have 5 direct reports in this role. The main focus of the role is to drive an efficient and effective flow of materials through Operation with the aim of hitting monthly targets, controlling PGM inventory and reducing the Precious Metal backlog position. This will be a leading position in the Production planning of chemical products. As the Production Planning Supervisor, you will help drive our goals by: Own and maintain a rough-cut capacity model in collaboration with planners, with a monthly time frame. Work closely with planners, operations, and technical teams from each area to develop detailed capacity modelling. This involves creating daily and weekly capacity models, with a timeline of 1-2 weeks for daily bucket planning and 3-12 weeks for weekly bucket planning. Collaborate with the Supply Chain Manager to identify and develop the necessary master data required for Sales and Operations Execution (S&OE) and Integrated Business Planning (IBP) Focused on improving the Master Production Schedule (MPS) process to ensure effective production scheduling. Key skills that will help you succeed in this role: Previous experience driving change through data Understanding ways of working and how to implement change in other teams and area of the business Experience in a Production Control Strong leadership skills Strong Health and Safety awareness Experienced and advanced user of IT systems including MS suite Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life assurance and income protection Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Customer Support Assistant Manager
Picklebet Manchester, Lancashire
We are looking for an ambitious Customer Service superstar to join our growing team as an Assistant Manager. In this role, you will become a key member of our supportive management team, helping to lead the department through an exciting period of expansion. This is an ideal opportunity for a motivated Supervisor or Team Leader ready to broaden their skillset and take a significant next step in their career. Your primary focus will be ensuring the smooth daily operation of our UK Support department through direct mentorship and guidance of our operators. Working closely with the Customer Service Manager, you will help refine processes and scale the department effectively. If you are a dedicated leader passionate about operational excellence and team development. Responsibilities Help to ensure the smooth, efficient daily operation of the Customer Support department Take escalations and answer queries from Customer Support Operators, providing coaching and mentoring where necessary Complete regular Quality Assurance checks on operator live chats and email, providing targeted feedback and guidance as needed Efficiently and professionally manage and resolve Customer Complaints, applying company and industry knowledge to make informed decisions Actively share your expertise in the gambling industry and customer service best practices to proactively upskill the Customer Support team Collaborate closely with the CS Manager to identify areas of improvement in current processes and daily operations Answer overflow of customer queries through Live Chat and Email when needed. What You'll Bring to the Team A strong background in Customer Service (minimum 2 years experience), specifically in the gambling industry, with a proven record of service excellence Strong communication skills and ability to partner with a diverse range of internal stakeholders and external customers A keen eye for detail and critical thinking skills, which can help drive improvement in departmental processes A proactive attitude, with the ability to problem solve and work with autonomy Previous management experience is not a necessity, candidates should have a proven record of working with autonomy and be prepared to articulate examples of qualities essential for successful leadership. Fully remote role 4-day work weeks: Four 10-hour days, giving you three full days off to recharge Ground-floor opportunity: Be one of our first UK hires and help to build out a brand new team Team Perks: Opportunities to attend sporting and racing events Fast track career progression: Step into a role with real growth potential in a scaling, next-gen company Collaborative and supportive culture: Join a small, forward thinking team where your ideas make an impact. The pay range for this role is: 35,000 - 35,000 GBP per year (Remote (United Kingdom
Mar 14, 2026
Full time
We are looking for an ambitious Customer Service superstar to join our growing team as an Assistant Manager. In this role, you will become a key member of our supportive management team, helping to lead the department through an exciting period of expansion. This is an ideal opportunity for a motivated Supervisor or Team Leader ready to broaden their skillset and take a significant next step in their career. Your primary focus will be ensuring the smooth daily operation of our UK Support department through direct mentorship and guidance of our operators. Working closely with the Customer Service Manager, you will help refine processes and scale the department effectively. If you are a dedicated leader passionate about operational excellence and team development. Responsibilities Help to ensure the smooth, efficient daily operation of the Customer Support department Take escalations and answer queries from Customer Support Operators, providing coaching and mentoring where necessary Complete regular Quality Assurance checks on operator live chats and email, providing targeted feedback and guidance as needed Efficiently and professionally manage and resolve Customer Complaints, applying company and industry knowledge to make informed decisions Actively share your expertise in the gambling industry and customer service best practices to proactively upskill the Customer Support team Collaborate closely with the CS Manager to identify areas of improvement in current processes and daily operations Answer overflow of customer queries through Live Chat and Email when needed. What You'll Bring to the Team A strong background in Customer Service (minimum 2 years experience), specifically in the gambling industry, with a proven record of service excellence Strong communication skills and ability to partner with a diverse range of internal stakeholders and external customers A keen eye for detail and critical thinking skills, which can help drive improvement in departmental processes A proactive attitude, with the ability to problem solve and work with autonomy Previous management experience is not a necessity, candidates should have a proven record of working with autonomy and be prepared to articulate examples of qualities essential for successful leadership. Fully remote role 4-day work weeks: Four 10-hour days, giving you three full days off to recharge Ground-floor opportunity: Be one of our first UK hires and help to build out a brand new team Team Perks: Opportunities to attend sporting and racing events Fast track career progression: Step into a role with real growth potential in a scaling, next-gen company Collaborative and supportive culture: Join a small, forward thinking team where your ideas make an impact. The pay range for this role is: 35,000 - 35,000 GBP per year (Remote (United Kingdom
Customer Success Manager, EMEA
CloudFlare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
Mar 14, 2026
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?

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