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Job Title: General Manager Location: Croydon Salary: Up to 50K A leading residential investment and management company is looking for an experienced General Manager to oversee the mobilisation and ongoing operations of New BTR Site in Croydon, This is an exciting opportunity to lead a team, drive operational excellence, and create a vibrant and engaging living environment for residents. Key Responsibilities Mobilisation & Operational Management Develop and implement a mobilisation plan covering compliance, health and safety, facilities management, leasing, and marketing. Work closely with development teams, contractors, and key stakeholders to ensure a seamless handover and operational readiness. Oversee the implementation of all systems, processes, and procedures, ensuring regulatory and safety compliance. Appoint and manage third-party service providers, ensuring high-quality service delivery. Resident Experience & Engagement Act as the face of the development, fostering a strong sense of community among residents. Develop and implement a resident engagement strategy, including regular communication, events, and feedback collection. Ensure a seamless move-in and move-out experience, with a focus on customer satisfaction. Oversee social media and marketing initiatives in collaboration with the marketing team to enhance the property's visibility and appeal. Leasing & Occupancy Management Lead the leasing strategy to achieve and maintain high occupancy levels, targeting 98 percent occupancy. Manage property listings, portals, and enquiries, ensuring a swift and professional response. Oversee the application and move-in process, ensuring compliance with all regulations and policies. Monitor lease renewals and retention strategies to optimise occupancy and revenue. Financial & Compliance Management Develop and manage budgets, ensuring all operational costs are controlled effectively. Monitor site expenditure, identify cost-saving opportunities, and ensure all invoicing and financial procedures are followed. Oversee health and safety compliance, ensuring all policies and procedures are implemented correctly and maintained. Manage risk and regulatory compliance, particularly with fire safety and building regulations. Team Leadership & Development Lead, motivate, and develop a team of up to seven staff, providing clear direction and ongoing support. Conduct regular performance reviews, training, and one-to-one meetings to support professional development. Manage contractor relationships, ensuring service levels are met and any disputes are resolved efficiently. Assist with recruitment, onboarding, and training of new team members. About You The ideal candidate will have a strong background in residential property management, build-to-rent (BTR), co-living, or PBSA. You should have experience leading teams, managing operational processes, and delivering excellent customer service. Key qualities include: A proactive and hands-on approach to management. Excellent communication and leadership skills. Strong problem-solving abilities with the ability to work under pressure. Experience in financial management, budgeting, and cost control. A passion for delivering outstanding resident experiences. This is an exciting opportunity to take ownership of a new development and shape its success from the ground up. If you have the experience and enthusiasm to lead a thriving residential community, we want to hear from you.

The Company Since the 1970 s the Briggs Group have grown to become one of the world leaders in the marine and environmental services industry, currently employing just around 800 dedicated members of staff. Providing clients with services ranging from terminal operations to subsea cable repair, we are committed to employing dedicated and skilled staff looking for a career that offers stability, genuine career progression and recognition. Our core values support the Company s mission and decision making and provides a benchmark for everything that we believe in. They are the Companies fundamental beliefs and are integrated into every employee process shaping the Company s culture for future success. The Role We are currently recruiting for an enthusiastic Business Development Assistant to join the Briggs Group on a full-time permanent basis, reporting to the Group General Manager, the Business Development Assistant will help to create new business opportunities and maintain and further develop our existing client relationships. Principal Responsibilities • Identifying and Tracking new opportunities • Developing and maintaining a detailed understanding of market development and opportunities • Pursuing opportunities and developing good relationships with potential clients • Creating new business opportunities that align with Briggs planned growth and company strategy. • Assisting in building a strong company brand and contributing to the successful overall performance of the company. • Maintaining Briggs registrations on Contractor selection databases. • Promoting the company through attendance at conferences and exhibitions as required • Assisting with the creation of marketing material, PR text and other written material • Assisting with tendering activity as required • Managing the preparation and submission of Pre-Qualification documentation, ensuring high standards are always maintained. The Candidate We are seeking candidates who demonstrate flexibility in their work hours and are open to travel, attending events aligned with business requirements. A full UK driving license is essential, along with relevant experience in a similar role. This position offers the flexibility to be based anywhere in the UK, with a hybrid work option available. What's in it for you We offer an excellent package with pension, life assurance, Cycle to Work scheme and much more as well as opportunities for on-the-job training and career progression within a stable environment. As an equal opportunity employer, we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining. Next Steps You must be able to provide relevant documentation confirming that you have the right to work in the UK. Please be advised that all employees may be required to undergo security vetting at any point during their employment with Briggs Marine. Data will be processed through Serco who are our FSC vetting partner and their privacy statement can be found at Privacy Policy - Serco As a Disability Confident employer, we are committed to fair and inclusive recruitment. All disabled candidates who meet the minimum essential requirements for this role will be offered an interview.

37 hours per week We are looking for an enthusiastic individual preferably with experience in an operations environment, to proactively support the Transition Manager - Recycling & Waste Services in the management of the smooth transition of the Council's recycling and waste collection services from an outsource contract back in-house. The successful candidate will be experienced in a Health & Safety or compliance related field with degree level or equivalent in an appropriate discipline or be able to demonstrate competence through relevant experience. Experience with dealing with queries and preparing reports and of undertaking risk assessments will be necessary. Protecting children, young people or adults at risk is a core responsibility of all council employees. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. Closing Date: 06 May 2026 Shortlisting Date: 08 May 2026 Interview Date: 18 May 2026 Benefits to working at Bridgend County Borough Council Job Description & Person Specification

DUTY MANAGER - Luxury Residential Location: West London Salary: £35,000-£37,000 DOE Shifts: 4 on / 4 off Immediate Start Possible Join a major new and growing residential community and lead a busy front-of-house team, ensuring exceptional resident experience. Perfect for candidates from hotels or premium hospitality who thrive in fast-paced, high-standard environments, with strong management experience. ROLE HIGHLIGHTS: Lead concierge/front-of-house team Drive service standards & resident satisfaction Manage rotas, holidays, sickness & lateness Oversee day-to-night handovers Handle high-volume operational workload Work with site leadership to streamline operations Busy, high-visibility role in a professional environment! SHIFT MODEL: 4 on / 4 off (day-based rotation) Hours likely 7am-7pm or 8am-8pm Elevated role beyond basic concierge tasks IDEAL CANDIDATE Thrives under pressure & leads from the front Operationally resilient & proactive Maintains high standards consistently Hotel or high-end service experience preferred Certifications (IOSH, Security, TPI) a bonus BENEFITS: Health & Wellbeing: Health Cashback Scheme, Health Support, Well-being Apps & Free Counselling Financial Security: Group Life Insurance Career Growth: Annual Salary Reviews & Career Progression Training Lifestyle Perks: Gym & Retail Discounts Learning & Leisure: Shared Audible & Kindle Library Rewards & Recognition: Cash Bonus for Referring a Friend, Customer Feedback Bonus, Referral Incentive Scheme, Length of Service Annual Leave WHY APPLY!? Lead a high-performing team in a flagship residential development Real operational ownership & visible impact Busy, rewarding role with growth potential Immediate start available

Buyer & Merchandiser - US Collegiate Location: Remote (Home-based, UK) Reports to: Senior Leadership Salary: Reflective of experience We operate in store and online retail experiences for US universities and campus selling course supplies and branded merchandise to students and faculties. We re growing, our customers are demanding, and our edge is that we move faster and think sharper than the rest of the industry. We need someone to own the buy. This is not a traditional procurement role and it isn t a job for someone who wants to administer a process. We re looking for a commercial operator who understands product, trend, sell-through and margin and who treats AI as a daily tool, not a buzzword. You ll own the range. You ll decide what we buy, from whom, at what price, in what quantity, and when to mark it down. You ll work hand-in-glove with our US store managers, suppliers in the US and overseas, and our internal design and operations teams. The autonomy of a category lead, and the accountability that comes with it. What you ll actually do Own the assortment for our US collegiate accounts including new buys, reorders, end-of-life. Right product, right price, right quantity, right time. Read trends across fashion, collegiate culture and branded merch, and translate them into product decisions. Use AI to surface signals faster than the competition. Build forecasts that stand up to scrutiny. Manage rate-of-sales, sell-through and markdown discipline to hit margin and turn targets. Negotiate hard with suppliers both domestic and overseas on price, lead time, MOQ and terms. Build the supplier base we need for the next five years, not the last five. Form connections for print-on-demand based goods as we introduce these into our retail environment. Partner closely with US store managers and retail operations on what s working, what isn t, and what to do about it. Use AI tools to compress the routine parts of the job including supplier comms, sample tracking, PO reconciliation, trend research so your time goes on commercial decisions, not admin. Travel to the US and Far East for buying trips, supplier visits and trade shows. Who we re looking for You ve worked in retail buying, merchandising or branded merchandise sourcing, whether that s a year and you re hungry to own more, or several years of running a category end-to-end. We care more about how you think than how long you ve been doing it. What matters is that you ve had real exposure to the commercial side: choosing product, negotiating price, watching sell-through, forecasting and learning what works. You actually use AI. Not because someone told you to, but because you ve worked out how it makes you faster and sharper. You can talk concretely about what you ve automated, what you ve used it to research, and where it s changed how you make decisions. If your answer to how do you use AI in your work is vague, this isn t the role. Happy working remotely, co-ordinating with UK and US based colleagues, flexing into US hours when needed. Must-haves Hands-on experience in retail buying, merchandising or branded merchandise sourcing, depth matters more than tenure Practical understanding of forecasting, inventory and rate-of-sales planning Understanding of licensing Track record negotiating with suppliers, ideally including overseas and US Strong commercial and financial acumen you can build and defend a margin plan Practical, daily use of AI in your workflow A genuine team player with no ego, no silos, no "not my job" UK right to work and willingness to travel internationally Nice to have US collegiate or campus retail experience Working knowledge of decoration methods (screen print, embroidery, sublimation, DTG) Experience with apparel, accessories and branded merchandise Experience building or refining buying processes inside a growing business The deal Remote, UK-based, with flexibility for US time zones. Salary reflective of experience, we ll pay properly for the right person at any level. Pension scheme, eye care, health cash plan, buy and sell annual leave. Genuine ownership of a commercial function in a business that s growing fast. Eligibility Applicants must be 18 years of age or older and legally eligible to work in the UK. This role operates on UK employment terms, despite its primary focus on the US market. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Are you passionate about making a difference in the lives of children and young people? Do you have strong leadership skills and experience in residential care? If so, we invite you to join our team as a Deputy Manager at our Specialist Mental Health - Residential Children's Home in Newmarket. About Us We are committed to providing a safe, supportive, and nurturing environment where children and young people can thrive. Our team works tirelessly to promote the emotional, physical, and social well-being of those in our care, helping them reach their full potential. The Role As Deputy Manager, you will play a key role in supporting the Registered Manager in the day-to-day operations of the home. This includes ensuring high-quality care, compliance with regulations, and fostering a positive and supportive atmosphere for both residents and staff. Responsibilities Assist the Registered Manager in overseeing all aspects of the home's operations. Provide leadership and guidance to the care team, ensuring best practices are followed. Support staff in delivering individualised care plans for children and young people. Ensure compliance with Ofsted regulations and company policies. Take an active role in staff recruitment, training, and performance management. Participate in regular reviews, audits, and risk assessments. Act as a role model, promoting a culture of professionalism and empathy. Take charge in the absence of the Registered Manager. Requirements A minimum of 2 years' experience working in a residential children's care setting. Level 3 Diploma in Residential Childcare (or equivalent). Level 5 Diploma is desirable. Strong understanding of safeguarding and child protection policies. Excellent leadership, communication, and organizational skills. Ability to build positive relationships with children, staff, and external agencies. Flexibility to work shifts, including weekends and on-call duties. A valid driver's licence is desirable but not essential. What We Offer Ongoing training and professional development opportunities. Supportive and collaborative working environment. Opportunity to make a meaningful impact in the lives of children and young people. We are an equal opportunity employer and welcome applications from all backgrounds. All roles are subject to enhanced DBS checks. Join us and help create brighter futures for children and young people in Newmarket!

CCL Global are recruiting a Cyber Security Operations Manager to lead SOC delivery in a critical UK government agency. Drive threat detection, response, resilience, and strategy for national infrastructure. Type of Contract: Contract (Inside IR35) Location: Hybrid (Exeter HQ) Key Duties Will Include: Design/lead CSOC for real-time incident detection, response, remediation, stakeholder/external agency coordination. Define vulnerability controls, remediation processes, cyber readiness strategy. Develop incident response plans, use-case logging/monitoring (network analysis, IDS/IPS). Provide strategic advice on monitoring/logging; align with NCSC/ITIL/Mitre ATT&CK. Manage team (8+), budgets, vendors; report metrics/trends to seniors. Requirements: Proven SOC operations leadership (monitoring tools, AV, IDS/IPS, threat intel). Incident management, vulnerability scanning/remediation. Knowledge: GDPR/NIS/NCSC, ITIL, Mitre ATT&CK. Desirable: CISSP/CISM, cloud security.

Garden Centre Manager Location: Exeter, Devon Salary: 40,000 - 45,000 This is an exciting opportunity to take on a Garden Centre Manager role at a well-established garden retail site in Exeter, with an initial turnover of circa 2 million and a team of around 20 colleagues. The business is entering a new phase, transitioning from independent ownership into a more structured group operation. This is a genuine opportunity to step in, take ownership, and shape standards, performance, and team capability from the ground up. What you'll be doing: As Garden Centre Manager, you'll be responsible for the full operational and commercial performance of the site, setting the tone and standards for the entire team. Your key responsibilities will include: Full accountability for sales, KPIs, and overall site performance, with a focus on growing turnover from its 2m base Leading, developing, and structuring a team of 20, identifying and addressing capability gaps as the business evolves Taking a hands-on leadership approach on the shop floor, driving a strong retail culture and high standards Embedding best-in-class retail practices, improving merchandising, stock control, and customer experience Overseeing all day-to-day operations, including rotas, recruitment, and performance management Supporting and overseeing the restaurant manager to ensure alignment across the wider site Implementing structure and processes where needed, as the centre transitions from an independent model Ensuring full compliance with health & safety and operational procedures Playing a key role in building a cohesive, engaged team during a period of change What they're looking for: A strong retail manager with experience running a store or site of similar scale Proven ability to lead and develop teams, particularly through periods of change or transformation Commercially driven, with confidence managing KPIs and driving sales performance A hands-on, visible leader who leads from the front Experience within garden centres is highly desirable, but strong retail backgrounds (DIY, home improvement, discount retail, etc.) will be considered Someone comfortable stepping into a business where structure is still being developed Strong communication skills, with the ability to manage change sensitively and effectively Why join? Significant autonomy to shape the culture, standards, and commercial direction A centre at a key transition point, part of and supported by a much larger group Competitive salary package up to 45,000 A varied role combining retail leadership with light-touch hospitality oversight This is an ideal role for an experienced retail manager looking to step into garden centre management, or an existing GCM seeking a site where they can truly make their mark. Apply now To apply, send your CV or get in touch for a confidential discussion.

Are you passionate about making a difference in the lives of children and young people? Do you have strong leadership skills and experience in residential care? If so, we invite you to join our team as a Deputy Manager at our Specialist Mental Health - Residential Children's Home in Newmarket. About Us We are committed to providing a safe, supportive, and nurturing environment where children and young people can thrive. Our team works tirelessly to promote the emotional, physical, and social well-being of those in our care, helping them reach their full potential. The Role As Deputy Manager, you will play a key role in supporting the Registered Manager in the day-to-day operations of the home. This includes ensuring high-quality care, compliance with regulations, and fostering a positive and supportive atmosphere for both residents and staff. Responsibilities Assist the Registered Manager in overseeing all aspects of the home's operations. Provide leadership and guidance to the care team, ensuring best practices are followed. Support staff in delivering individualized care plans for children and young people. Ensure compliance with Ofsted regulations and company policies. Take an active role in staff recruitment, training, and performance management. Participate in regular reviews, audits, and risk assessments. Act as a role model, promoting a culture of professionalism and empathy. Take charge in the absence of the Registered Manager. Requirements A minimum of 2 years' experience working in a residential children's care setting. Level 3 Diploma in Residential Childcare (or equivalent). Level 5 Diploma is desirable. Strong understanding of safeguarding and child protection policies. Excellent leadership, communication, and organizational skills. Ability to build positive relationships with children, staff, and external agencies. Flexibility to work shifts, including weekends and on-call duties. A valid driver's license is desirable but not essential. What We Offer Ongoing training and professional development opportunities.Supportive and collaborative working environment.Opportunity to make a meaningful impact in the lives of children and young people. We are an equal opportunity employer and welcome applications from all backgrounds. All roles are subject to enhanced DBS checks. Join us and help create brighter futures for children and young people in Newmarket!

Our client is on the look out for a multi modal operations clerk, this role is Mon to Fri and is based near Cardiff Salary £30k Outline of the Role: Under the direction of the Supervisor and the Manager, the Multi Modal Freight Operator is responsible for processing airfreight and ocean freight shipments from quotation to completion. Duties Include: Processes shipments Air /ocean/ Road Completing all relevant Import / Export paperwork, entering console data. Completing HM Customs paperwork depending on mode of transport. Completing HAWB's, MAWB's and IATA forms. Dealing with customer queries. Arranging collections and deliveries of freight with haulage companies. Providing Air /Road / Ocean quotations to customer. Negotiating ad hoc rates with suppliers. Invoicing shipments and keying off of supplier's invoices. May have responsibility for ensuring sufficient stationery is available for departmental needs Eq, airwaybills and ocean bills . Other duties as assigned by Manager/ Supervisor Ensure Compliance to EU GDP 2013/C 343/01 Guidelines in Terms of Storage and Transport of Pharmaceutical Product. Ensuring Transport Temperature Control requirements are maintained through the various Routings of Air, Road and Sea, in addition to the Reporting of any Temperature Excursions while In Transit. Knowledge & Skills Experience of consolidations, HAWBs/MAWBs and IATA shipment procedures (essential); Training in dangerous goods and knowledge of letters of credit (desirable - training can be given). Customs procedures as well as Inward & Outward Processing Reliefs (essential); MS Office (WORD, OUTLOOK, EXCEL) ASM / Chief system,NCTS Key Requirements Work on own initiative; Tactfully handle customers and their queries; Good communication skills essential Must be prepared to work shifts (including overtime as and when needed) Must be prepared to be on call/call out if there is a need to Able to work as a team

SHEQ Manager Retford Salary up to % annual Bonus Cherry Professional are currently working with a market leading Manufacturing company. You will provide strategic and operational leadership to the HSEQ Team, ensuring products meet customer and regulatory requirements, risks are effectively managed, and employees are empowered to make sound quality and safety decisions through appropriate competence and training. Responsibilities: Devise and establish quality procedures, standards and specifications Reviewing customer requirements, ensuring they are met or exceeded Working with Supply Chain to establish quality requirements for external suppliers Ensure that manufacturing processes meet international and national standards Defining quality procedures in conjunction with operating staff Setting up and maintaining controls and documentation procedures Monitoring performance by gathering relevant data and producing statistical reports Ensuring present standards and established quality and reliability expectancy of finished products Defines goals and objectives based on Operations strategy and formulates, maintains and coordinates quality objective to maximize product reliability and minimize costs Providing direction as well as training to employees to accomplish company goals and objectives Conducting employee performance reviews and managing employee performance Leading change and integrating best practice Fulfilling all Global Operations duties identified in The Map and driving continuous improvement Develop, implement and maintain the Health, Safety and Environmental in line with ISO 9001 Ideal Candidate: Minimum 5 years experience in a Quality, HSE or HSEQ leadership role, preferably in the Manufacturing or Engineering industry Degree, or equivalent level in a Manufacturing, Engineering, Quality or Health & Safety or related discipline Proven experience of developing and maintaining ISO 9001, ISO 14001 and ISO 45001 management systems Experience leading internal and external audits Demonstrable experience in people leadership and team development Six Sigma Black Belt or equivalent continuous improvement qualification desirable NEBOSH General Certificate or equivalent H&S qualification desirable Cherry Professional are recruiting on behalf of their client Roles you may have applied for: SHEQ Manager, HSEQ Manager, HSE Manager or QHSE Manager. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.

The Company Since the 1970 s the Briggs Group have grown to become one of the world leaders in the marine and environmental services industry, currently employing just around 800 dedicated members of staff. Providing clients with services ranging from terminal operations to subsea cable repair, we are committed to employing dedicated and skilled staff looking for a career that offers stability, genuine career progression and recognition. Our core values support the Company s mission and decision making and provides a benchmark for everything that we believe in. They are the Companies fundamental beliefs and are integrated into every employee process shaping the Company s culture for future success. The Role The Material Planner will provide essential support to the Requirements Manager and wider team in support of the fulfilment of the DMS-NG Contract, ensuring the timely availability of materials required for operations while maintaining optimal inventory levels. This role supports efficient planning, procurement coordination, and stock control to meet operational and project demands. Principal Responsibilities Plan and manage material requirements based on production schedules, project timelines, and demand forecasts Monitor inventory levels and ensure stock is maintained within agreed thresholds Raise purchase requisitions and coordinate with procurement teams to ensure timely delivery of materials Track material deliveries and proactively address any delays or shortages Liaise with suppliers, logistics personnel, and internal departments to ensure smooth material flow Maintain accurate records within SharePoint Analyse demand trends and adjust planning accordingly Identify opportunities to reduce excess stock and minimise waste Support continuous improvement initiatives within the supply chain process Ensure compliance with company procedures, quality standards, and safety requirements The Candidate Previous experience in material planning, supply chain or logistics Understanding of inventory management Analytical skills with the ability to interpret data and forecasts Strong organisational and planning skills What's in it for you We offer an excellent package with pension, life assurance, Cycle to Work scheme and much more as well as opportunities for on-the-job training and career progression within a stable environment. As an equal opportunity employer, we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining. Next Steps You must be able to provide relevant documentation confirming that you have the right to work in the UK. Please be advised that all employees may be required to undergo security vetting at any point during their employment with Briggs Marine. Data will be processed through Serco who are our FSC vetting partner and their privacy statement can be found at Privacy Policy - Serco As a Disability Confident employer, we are committed to fair and inclusive recruitment. All disabled candidates who meet the minimum essential requirements for this role will be offered an interview.

Are you a hands-on leader with a background in complex food manufacturing? We are representing a highly respected specialist in the food ingredient sector who is seeking a frontline Operations Manager. This is a pivotal role that sits close to the factory floor, requiring a leader who can balance strategic input with daily operational excellence. You will report directly to the Managing Director, playing a key role in the general management and future growth of the business. The Role As Operations Manager, you will be responsible for the day-to-day production activities, ensuring that safe, high-quality products are delivered efficiently and on time. You will lead the production team from the front, fostering a culture of safety, quality, and continuous improvement. Key Responsibilities Operational Control: Lead daily production across assigned lines to meet volume, quality, and cost targets while monitoring throughput, yield, and waste. Quality & Compliance: Enforce strict HACCP, GMP , and BRC/FSSC 22000 standards, ensuring rigorous allergen controls and hygiene procedures are followed. People Leadership: Lead, coach, and develop operators and production supervisors. You will manage performance, attendance, and shift discipline to build a high-performing floor culture. HSE Management: Maintain a safe working environment, leading safety observations, investigations, and ensuring total compliance with risk assessments. Continuous Improvement: Drive "Lean" initiatives (5S, standard work) to reduce rework and downtime, using KPI data to trigger corrective actions. Cross-Functional Collaboration: Work closely with Engineering, Quality, and Supply Chain to support trials, changeovers, and new product introductions. The Ideal Candidate Technical Expertise: Proven experience in food manufacturing environments (specifically ingredients, powders, liquids, or blending/extrusion). Standards Driven: Strong knowledge of food safety systems (HACCP, GMP, BRC) and experience supporting internal and external audits. Leadership Style: A calm, decisive leader who can communicate clearly across shifts and hold high standards consistently. Qualifications: Ideally IOSH certified with food safety qualifications and an NVQ/HNC/HND or equivalent experience in a process manufacturing environment. Why Apply? Impact: This is a critical role where your leadership directly influences food safety and operational success. Senior Exposure: Direct involvement in the strategic direction of the company. Competitive Package: A strong salary range and the stability of a permanent role in a specialized sector. If you, or anyone you know would be interested in learning about this, feel free to call me on (phone number removed), or email me at (url removed)

Are you a Trade Manager looking for a new challenge? We're looking for an ambitious, commercially minded individual to take ownership of our trade relationships and help grow this side of the business as far as it can go. This is a rare opportunity to shape and define a growing area of the business, with real influence over how we work with the trade and how that channel develops over time. The ideal candidate will be motivated, commercially astute, highly organised, and confident working with self- people. You'll be comfortable taking ownership, making decisions, and building relationships both internally and externally. The Job: Identify, negotiate, and sign commercial agreements with new travel agent partners Manage and grow existing agent relationships, acting as the primary point of contact Lead trading conversations, reviews, and performance discussions with key partners Ensure all new agents are fully onboarded, trained, and confident in what we offer Deliver product and brand training, ensuring agents understand how to sell us effectively Respond to agent queries across email, phone, and chat in a timely and professional manner Devise, manage, and communicate trade offers, incentives, and campaigns Communicate offers via email and relevant social channels Create and grow a dedicated trade-focused social channel to engage and inform agents Produce accurate and timely quotes for agents Process agent bookings through to confirmation Ensure all booking documentation is issued correctly, including confirmations and invoices Liaise with operations to resolve booking queries or issues Work closely with finance to ensure all due payments are collected on time Assist with resolving payment queries or discrepancies Manage agent sign-ups, system access, and account administration Conduct market and competitor research to identify demand trends and opportunities Feed insights into product development and assist with building products that meet trade demand Job requirements: Proven experience working with travel agents or within the travel trade Strong commercial awareness and negotiation skills Confident communicator with excellent relationship-building ability Highly organised with strong attention to detail Comfortable managing multiple workstreams and taking full ownership Proactive, solutions-focused, and motivated to build something from the ground up London based The Package: Salary £30,000 - £40,000 + Bonus The role is office-based in London for a minimum of three days per week, with some travel required to attend industry events, trade shows, and conferences. Interested: If you are interested in the above vacancy, please click 'APPLY' or email your cv to

Abingdon School is seeking a Duty Manager to join the team. Location: Park Road, Abingdon, Oxfordshire, OX14 1DE Job Type: Full Time, Part Time, Evening and Weekend roles Salary: full time salary range for this role is £27,772 - £29,660 (depending on skills and experience) plus an annual retention bonus of £500 About Us: The Foundation comprises two schools: Abingdon School and Abingdon Prep School, as well as Abingdon School Enterprises. Abingdon School is a leading independent day and boarding school with more than 1,000 pupils aged 11-18. Currently a boys' school, it will become co-educational from September 2026. Abingdon Prep School is a vibrant and warm day preparatory school with around 200 pupils aged 4-13 which has been co-educational since last year. Both Schools are situated in beautiful and extensive grounds, with the senior school in the heart of Abingdon on Thames, just south of Oxford, and the Prep School located a few miles away in nearby Frilford. Duty Manager - The Role: Abingdon School are seeking to appoint enthusiastic, motivated and committed candidates to join our fantastic team managing the sports and leisure facilities at Tilsley Park. We welcome applications from candidates looking to work either full time or part time (variable shifts including some evenings and weekends) or to work evenings or Saturday/Sunday shifts. Duty Manager roles are stimulating, varied and hands-on with a wide range of duties including direct liaison with customers. The role suits people who have a friendly and welcoming manner and effective communication skills. We welcome candidates with great customer service and administration skills and who are competent users of IT. Duty Manager - Key Responsibilities: - Open, prepare and close the facility safely and on time, following all operating procedures - Deliver first-class customer service, manage enquiries and handle complaints professionally - Prepare venues and equipment for classes, community bookings and events, managing setup and takedown - Carry out daily facility checks to ensure cleanliness, tidiness and safe conditions - Process payments through the EPOS system, manage stock control and handle cashing up procedures - Work as a lifeguard or bar staff as required, maintaining full compliance - Manage health and safety including risk assessments, incident reporting and mandatory training - Support the management team with administrative tasks and booking system operations - Work effectively with all staff including reception, coaches, fitness teams and maintenance Duty Manager - You: - Similar relevant experience in either customer service or facility management - Professional qualifications or relevant experience in the sports/leisure industry are desirable - A positive, flexible and 'can-do' attitude - Friendly and professional with consistently excellent customer service skills - Good general IT skills - Good administrative skills including attention to detail and a good standard of written English - Willing and able to apply for a Personal Licence (for selling alcohol) - Willingness to attend training as required and an eagerness to learn and improve - A commitment to the principles of equity, diversity and inclusion - A commitment to the protection and safeguarding of children and young people - A commitment to valuing and respecting the views and needs of children and young people Duty Manager - Benefits: - You'll get 25 days off paid time off each year plus bank holidays - Up to 14.1% employer pension contribution - Abingdon Foundation Death in Service Scheme - Employee Assistance Programme - Private healthcare insurance - We may be able to offer flexible working from home - Free use of leisure facilities with discounted exercise classes - Free lunches during term time - Cycle to work scheme - Christmas closure days - Discounted school fees (eligibility criteria apply) - There are regular staff social events and opportunities to join other staff - We offer free on-site parking and bike storage for all staff - We offer a range of online and in-person courses to staff for free including first aid, mental health first aid and health and safety courses We recognise the value of a diverse and inclusive workplace and are committed to equality of opportunity for all staff and job applicants. Early applications are encouraged. We may make an appointment prior to the advertised closing or interview dates. Abingdon is committed to safeguarding the welfare of children and young people and expects all staff to share this commitment. All appointments are subject to a satisfactory enhanced DBS check. To submit your CV for this Duty Manager opportunity please click 'Apply' now!

About the Role: As a CBRE WHS, Risk and Compliance Sr. Manager, you will be responsible for managing the implementation and continuous improvement of the account's compliance, risk, assurance, and Work Health & Safety (WHS) programs for both the AMS and EMEA regions. The role balances business enablement with robust risk and compliance oversight, providing leadership across regulatory compliance, risk identification, incident prevention, and assurance activities. What You'll Do: Establish and lead strategic WHS, risk and compliance objectives across the business, ensuring alignment with CBRE, client, and regulatory requirements. Promote a positive and proactive culture to influence stakeholders, and to ensure compliance. Implement, and review playbooks, and procedures. Ensure WHS and risk initiatives drive program consistency and efficiency. Manage initiatives to meet regulatory, legal, and compliance requirements. Track operational and safety risks. Develop and manage complex strategic risk management strategies to avoid potential incidents. Manage and continuously improve corporate compliance, WHS, risk management, and assurance programs. Identify, assess, and evaluate risk across business operations, advising leadership on exposure and mitigation strategies. Coordinate and conduct high-level compliance and incident investigations; draft investigation reports, corrective actions, and share findings with senior leadership. Direct program assessments, assurance audits, and compliance reviews; approve audit frameworks, calendars, and resourcing. Oversee WHS governance including incident management, investigations, legal registers, and legislative change management. Ensure risk, issues, incidents, audits, and actions are accurately captured and maintained within risk management systems as the single source of truth. Monitor supplier, vendor, and contractor compliance including pre-qualification and access management systems. Lead risk and WHS education, training programs, and capability uplift initiatives across leadership and operational teams. Deliver regular risk, compliance, assurance, and WHS reporting, including leading and lagging indicators and governance insights. Serve as subject matter expert and provide WHS, compliance and risk advisory support across the business and to executive stakeholders. Act as primary liaison for internal and external audits, regulators, and assurance partners. Support business continuity, crisis management, emergency preparedness, and change initiatives. Lead in region client communication and relationship for both Risk and WHS, Lead by example and role model behaviours aligned with CBRE RISE values. What You'll Need: Compliance, Risk, Safety, Engineering, or related discipline preferred; equivalent experience considered. A Bachelor's degree or equivalent in Safety and/or Risk 8-10+ years of senior experience in compliance, risk management, assurance, or WHS within complex, regulated, and multi-regional environments. Strong knowledge of regulatory compliance, audit practices, and risk management frameworks. Experience leading investigations, audits, and corrective action programs. Demonstrated leadership capability with experience working in a matrix environment, Ability to communicate sensitive, complex information and influence stakeholders at all levels. Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. Strong analytical, organisational, and problem-solving skills with a systems-thinking mindset. Knowledge of WHS legislation, incident management, and safety management systems. Auditor qualifications (ISO 45001 / 14001 / 9001) and incident investigation training desirable. Advanced proficiency in Microsoft Office applications and compliance or risk management systems. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

HR & Operations Executive (SC Sponsorship) £28,000 - £32,000 + Company Bonus + Training + Progression + Company Benefits + Hybrid Redhill - Hybrid Are you an HR or Administrator looking to accelerate your career, gaining valuable experience across wider business operations with progression into HR, while being supported through SC clearance? This leading provider of satellite communications and IT solutions delivers secure, innovative services to clients across the Defence and Maritime sectors. With over 50 years of sustained growth and more than 250 employees worldwide, the company continues to expand its global presence and is now looking to strengthen its HR and Business Support function. In this role, the successful candidate will support the HR Manager and wider business with a range of administrative and HR duties, including employee lifecycle processes, maintaining accurate records, supporting payroll and benefits, and ensuring compliance with company policies and data protection. The role also involves assisting with recruitment, training coordination, and HR reporting, while liaising with internal stakeholders. Based in Redhill, the position is 9:00 - 17:00 Monday - Friday, offering hybrid working. This role would suit a HR or administrative professional or similar looking for a varied position within a growing global company, offering hybrid working and progression opportunities. The Role: Support day-to-day HR operations and administration Maintain and update personnel, training, and pension records Assist with employee lifecycle processes (onboarding, changes, leavers) Liaise with internal teams, employees, and external providers Monday - Friday, 9:00am - 5:00pm, with hybrid working and progression opportunities The Person: Experience in HR, administration or business support Ability to manage workload and meet deadlines Ability to obtain SC clearance Commutable to Redhill Reference: BBBH24539A HR, Business Support, Administration, Personnel, Payroll, Recruitment, Training, Compliance, Data, Reporting, HR Administrator, Organisation, Communication, Confidentiality, Time Management, Hybrid Working, Redhill, Surrey If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec

Gardener Location: Godalming,Surrey Salary : £26,450 per annum Vacancy Type: Permanent Close Date: 18th May 2026 To undertake the day-to-day maintenance of gardens and amenity areas, in line with the maintenance plan and to ensure high standards are achieved. Our stunning grounds covering 250 acres includes ornamental lawns, sports pitches, mixed shrub and herbaceous borders, walled old headmasters garden, formal David Austin rose garden and plant nursery all surrounded by beautiful woodland. The gardening department grow most of the plants found around the site from seeds and cuttings collected from the grounds in a purpose-built plant nursery comprising of 6 glasshouses and a large tropical greenhouse. This facility offers the chance to get involved with the whole plant propagation process and seeing 8 the plants develop to reaching full maturity out on site. As well as growing our own plants we also offer plants for sale to the whole Charterhouse community. The old headmasters garden features a large herbaceous border planted in the style of the local famous garden designer Gertrude Jekyll as well as a summer house designed by Edwin Lutyens famous for designing the Cenotaph war memorial in London. There also 2 large historical borders planted in cottage garden style made famous by the practical gardener and journalist William Robinson. Overall Purpose and Responsibilities To undertake routine preparation and maintenance of gardens and amenity areas, using sound horticultural practices to ensure the grounds and highly presentable at all times. To undertake a wide range of manual horticultural operations, of a physical nature, to include plant selection, propagation, cultivation, planting and nursery work. To operate a range of modern turf machinery, ensuring vehicles and equipment used by yourself and others are regularly maintained, in accordance with routine operating requirements. To operate a range of powered hand tools such as strimmers, hedge cutters and lawn mowers. To safely move material and plants around the estate. To undertake a range of horticultural operations such as spreading of fertilisers (granular or liquid) and weed control. To maintain hedges around the estate. In autumn/winter ensure leaves are cleared and disposed of. To clear snow and apply salt in icy conditions during the winter months. To undertake a range of tree and woodland maintenance operations. To maintain and repair boundary and internal fencing as and when required. General Duties To be able to communicate effectively with school management, pupils and general public with tact, diplomacy and patience. To inform the line manager when products and materials are low for ordering. To be able to work in a team or on your own depending on the tasks in hand. Additional Duties To demonstrate awareness of health and safety for the individual and all others, and to have a sound knowledge of appropriate PUWER and LOLER procedures. To ensure the safe use, storage, calibration and disposal of pesticides and other similar substances (COSHH regulations). To ensure work area is kept clean, tidy and secure at all times. To maintain an accurate log of HAV s usage. To carry out machinery risk assessment as per procedures in place (e.g. chainsaw risk assessment). To keep up to date knowledge of Health & Safety legislation. To attend any mandatory training as and when required. Relevant Experience/Knowledge & Technical Competencies Essential: A can-do attitude and a readiness to work. Desirable: Previous experience of working in a commercial gardening capacity. Hold a recognised qualification. Basic Health and Safety training. Previous experience of working within a school or college. Previous experience of working in a horticultural environment. Some knowledge and a genuine interest in herbaceous plants, shrubs, basic pruning techniques, and the ability to identify weeds. Qualifications Desirable: Qualifications and/or training in the use of powered machinery, COSHH, manual handling although training can be given in these areas if required. Spraying qualification Pa1 and Pa6. Good standard of education, numeracy and literacy. To Apply If you feel you are a suitable candidate and would like to work for the Charterhouse School, please click apply to be redirected to their website to complete your application.