Summary £46,000 - £66,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Company Values Confidently create an environment where every colleague can achieve their best work Be responsible for managing and improving the day-to-day operations and performance of your store's KPIs Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks Make sure that excellent Customer Service is given to everyone who shops with us What you'll need Experience leading and developing a team in an exciting, fast-paced environment Excellent time-management, delegation, and problem-solving skills A pride in offering unmatched support to your customers and your team through every shift Strong communication skills to tackle even the trickiest conversations The confidence to monitor, manage and improve your store's key performance indicators What you'll receive 30-35 days holiday (pro rata) A fully expensed company car or car allowance 10% in-store discount Contributory pension scheme Enhanced family leave Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 24, 2026
Full time
Summary £46,000 - £66,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Company Values Confidently create an environment where every colleague can achieve their best work Be responsible for managing and improving the day-to-day operations and performance of your store's KPIs Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks Make sure that excellent Customer Service is given to everyone who shops with us What you'll need Experience leading and developing a team in an exciting, fast-paced environment Excellent time-management, delegation, and problem-solving skills A pride in offering unmatched support to your customers and your team through every shift Strong communication skills to tackle even the trickiest conversations The confidence to monitor, manage and improve your store's key performance indicators What you'll receive 30-35 days holiday (pro rata) A fully expensed company car or car allowance 10% in-store discount Contributory pension scheme Enhanced family leave Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re looking for an Operations Manager to join our team. Our Operations Manager s play a key role in helping our business to grow and succeed. It s their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws Support Managers with forward-thinking action plans for their departments to increase performance Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential. You also need to have: Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. You must be able to give feedback to ensure common ways of working. A passion for driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the full store team. Set clear objectives that link directly to each department that are aligned with Morrisons priorities. The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Apr 24, 2026
Full time
We Make Morrisons From a Bradford market stall to the UK s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re looking for an Operations Manager to join our team. Our Operations Manager s play a key role in helping our business to grow and succeed. It s their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws Support Managers with forward-thinking action plans for their departments to increase performance Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k turnover per week) is essential. You also need to have: Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. You must be able to give feedback to ensure common ways of working. A passion for driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the full store team. Set clear objectives that link directly to each department that are aligned with Morrisons priorities. The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Are you passionate about ensuring safe, high quality environments where people can thrive? Do you enjoy improving processes, supporting compliance, and making a tangible difference across a diverse property portfolio? We are looking for a proactive and dedicated Estates Coordinator to join our national charity someone who is motivated to drive continuous improvement, support a positive health & safety culture, and help us maintain safe, compliant, and welcoming spaces for all who use our services. In this role, you ll work closely with the Estates Manager and teams across the organisation to ensure our estates, facilities, and properties are maintained to the highest standard and meet all relevant regulatory requirements. Please note: We are open to job share arrangements, with the role delivered across two individuals working 16 hours per week each; if on job share, salary per annum would be £10,574.72 What You ll Be Doing: Health & Safety & Compliance Carrying out safety and compliance checks, risk assessments, and maintenance assessments. Supporting health & safety projects, audits, investigations, and monitoring activities. Creating reports, identifying areas of improvement, and contributing to a positive safety culture. Taking part in the Health & Safety Committee and helping communicate legislative updates across the charity. Premises & Property Management Conducting premises audits and ensuring all repairs and maintenance tasks are completed on time. Coordinating with contractors and suppliers to deliver compliance-related works. Maintaining records of works, inspections, and compliance checks including gas, fire, legionella, and asbestos safety. Supporting the commissioning and decommissioning of properties across the UK. Helping manage contracts, services, and day to day estate operations at the National Office. About You We re looking for someone who is: Highly organised , proactive, and confident managing multiple priorities. Able to work independently while building strong relationships across teams. Communicative , with excellent verbal and written communication skills. Professional, confidential, and committed to continuous personal development. Essential Experience & Skills Experience in maintenance of property or a property portfolio. Strong organisational skills with the ability to coordinate others. Problem solving capability and a growth mindset. Knowledge of safety, compliance, or continuous improvement principles. Desirable Safeguarding Level 3 training. Experience with continuous improvement training or change management. About Life: Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people whoever they are to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. Our services include: Supported housing and community support Counselling and skilled listening Free pregnancy tests and baby supplies Our values : All our work is underpinned by the following universal human values: Humanity All people are special and equal Solidarity We re with you and for you Community We re better together Charity Doing good for one another Common good Building a better world Information about the role: For further information, please see the attached job description. Salary: £23,132 per annum Hours: 35 hours per week Location: Based at National Office, Leamington Spa with extensive travel to locations around the UK, particularly in the Midlands and the South of England. Benefits: At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our: Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) Birthday Leave (applicable after 1 years service) Additional annual leave for long term service Company Pension Scheme Signed member of the Menopause Workplace Pledge Safeguarding and Equality: Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct. We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds. All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
Apr 24, 2026
Full time
Are you passionate about ensuring safe, high quality environments where people can thrive? Do you enjoy improving processes, supporting compliance, and making a tangible difference across a diverse property portfolio? We are looking for a proactive and dedicated Estates Coordinator to join our national charity someone who is motivated to drive continuous improvement, support a positive health & safety culture, and help us maintain safe, compliant, and welcoming spaces for all who use our services. In this role, you ll work closely with the Estates Manager and teams across the organisation to ensure our estates, facilities, and properties are maintained to the highest standard and meet all relevant regulatory requirements. Please note: We are open to job share arrangements, with the role delivered across two individuals working 16 hours per week each; if on job share, salary per annum would be £10,574.72 What You ll Be Doing: Health & Safety & Compliance Carrying out safety and compliance checks, risk assessments, and maintenance assessments. Supporting health & safety projects, audits, investigations, and monitoring activities. Creating reports, identifying areas of improvement, and contributing to a positive safety culture. Taking part in the Health & Safety Committee and helping communicate legislative updates across the charity. Premises & Property Management Conducting premises audits and ensuring all repairs and maintenance tasks are completed on time. Coordinating with contractors and suppliers to deliver compliance-related works. Maintaining records of works, inspections, and compliance checks including gas, fire, legionella, and asbestos safety. Supporting the commissioning and decommissioning of properties across the UK. Helping manage contracts, services, and day to day estate operations at the National Office. About You We re looking for someone who is: Highly organised , proactive, and confident managing multiple priorities. Able to work independently while building strong relationships across teams. Communicative , with excellent verbal and written communication skills. Professional, confidential, and committed to continuous personal development. Essential Experience & Skills Experience in maintenance of property or a property portfolio. Strong organisational skills with the ability to coordinate others. Problem solving capability and a growth mindset. Knowledge of safety, compliance, or continuous improvement principles. Desirable Safeguarding Level 3 training. Experience with continuous improvement training or change management. About Life: Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people whoever they are to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. Our services include: Supported housing and community support Counselling and skilled listening Free pregnancy tests and baby supplies Our values : All our work is underpinned by the following universal human values: Humanity All people are special and equal Solidarity We re with you and for you Community We re better together Charity Doing good for one another Common good Building a better world Information about the role: For further information, please see the attached job description. Salary: £23,132 per annum Hours: 35 hours per week Location: Based at National Office, Leamington Spa with extensive travel to locations around the UK, particularly in the Midlands and the South of England. Benefits: At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our: Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) Birthday Leave (applicable after 1 years service) Additional annual leave for long term service Company Pension Scheme Signed member of the Menopause Workplace Pledge Safeguarding and Equality: Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct. We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds. All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
Estates & Operations Coordinator Location: AltrinchamSalary: £28,000 (actual salary) £17.94 per hour (pro-rata equivalent £37,333 FTE)Hours: 30 hours per week (6 hours per day, Monday-Friday between 8am-5pm)Permanent roleBenefits: Pension, 22 days holiday, car parking, on-site café discounts About the Role We are looking for a highly organised and proactive Estates & Operations Coordinator to join a busy and supportive Estates team based in Altrincham This is a key support role, working closely with the Estates and Operations Manager to help keep day-to-day operations running smoothly. You'll play an important part in maintaining systems, coordinating admin processes, supporting compliance activity, and ensuring everything behind the scenes is well organised and on track. This is an excellent opportunity for someone who enjoys variety, thrives in a structured but fast-moving environment, and takes pride in delivering accurate, reliable support. Responsibilities Supporting daily estates and operational activities Managing admin tasks including scheduling, reporting, and documentation Keeping systems, records, and databases accurate and up to date Monitoring key dates such as contracts, leases, and compliance renewals Supporting onboarding and internal processes Acting as a point of contact for operational queries from tenants and visitors Liaising with internal teams and external suppliers to support service delivery Preparing documents, spreadsheets, and general office administration Taking meeting notes and maintaining clear records Supporting compliance checks, audits, and documentation tracking Requirements: We're looking for someone who is: Highly organised with strong attention to detail Confident communicating with a range of stakeholders Comfortable juggling multiple priorities Proactive and able to use initiative with minimal supervision Competent in Microsoft Office (especially Excel and Word) Professional, reliable, and calm under pressure Experience Minimum 3+ years' experience in an administrative, operational, facilities, or support role Experience in a property, estates, or facilities environment is beneficial but not essential Why Apply? This is a brilliant opportunity to join a supportive environment where your work genuinely contributes to the smooth running of operations. You'll have autonomy in your role, exposure to a wide range of tasks, and the chance to work closely with a knowledgeable and experienced manager.
Apr 24, 2026
Full time
Estates & Operations Coordinator Location: AltrinchamSalary: £28,000 (actual salary) £17.94 per hour (pro-rata equivalent £37,333 FTE)Hours: 30 hours per week (6 hours per day, Monday-Friday between 8am-5pm)Permanent roleBenefits: Pension, 22 days holiday, car parking, on-site café discounts About the Role We are looking for a highly organised and proactive Estates & Operations Coordinator to join a busy and supportive Estates team based in Altrincham This is a key support role, working closely with the Estates and Operations Manager to help keep day-to-day operations running smoothly. You'll play an important part in maintaining systems, coordinating admin processes, supporting compliance activity, and ensuring everything behind the scenes is well organised and on track. This is an excellent opportunity for someone who enjoys variety, thrives in a structured but fast-moving environment, and takes pride in delivering accurate, reliable support. Responsibilities Supporting daily estates and operational activities Managing admin tasks including scheduling, reporting, and documentation Keeping systems, records, and databases accurate and up to date Monitoring key dates such as contracts, leases, and compliance renewals Supporting onboarding and internal processes Acting as a point of contact for operational queries from tenants and visitors Liaising with internal teams and external suppliers to support service delivery Preparing documents, spreadsheets, and general office administration Taking meeting notes and maintaining clear records Supporting compliance checks, audits, and documentation tracking Requirements: We're looking for someone who is: Highly organised with strong attention to detail Confident communicating with a range of stakeholders Comfortable juggling multiple priorities Proactive and able to use initiative with minimal supervision Competent in Microsoft Office (especially Excel and Word) Professional, reliable, and calm under pressure Experience Minimum 3+ years' experience in an administrative, operational, facilities, or support role Experience in a property, estates, or facilities environment is beneficial but not essential Why Apply? This is a brilliant opportunity to join a supportive environment where your work genuinely contributes to the smooth running of operations. You'll have autonomy in your role, exposure to a wide range of tasks, and the chance to work closely with a knowledgeable and experienced manager.
Get Staffed Online Recruitment Limited
Sheffield, Yorkshire
Sales and Operations Manager Cyber Security MSP Location: Sheffield (Office-Based) Reports To: Co-Directors £55,000 £65,000 per annum base salary £75,000 £85,000 OTE Join Our Client Driving Growth in the Cyber Era! Our client is on a mission to redefine what businesses expect from their Managed IT and Cyber Security provider. Based in Sheffield, they deliver Connectivity, Cloud, Voice, and Cyber Security solutions across the UK, helping organisations work smarter and safer in the digital-first world. They are entering their next phase of growth and are looking for a driven, commercially minded Sales and Operations Manager to join their leadership team. This is a hands-on, office-based role for someone who can take true ownership, driving new business performance while ensuring operational excellence from sale through to delivery and invoice. If you re a natural leader who loves turning strategy into measurable results, our client would love to meet you. About the Role As our client s Sales and Operations Manager, you ll sit at the crossroads of commercial performance and operational delivery. You ll work closely with their Co-Directors to execute their sales growth plans, lead their Account and New Business teams, and ensure that every deal successfully transitions into efficient, profitable delivery. Your impact will be felt across the business improving processes, boosting client satisfaction, and shaping how our client scales its Cyber Security and MSP services for the future. What You ll Be Doing Drive Sales Growth: Take ownership of our client s commercial targets, with a focus on Cyber Security and MSP service growth. Lead and motivate the Sales and Account management teams to exceed revenue goals. Ensure pipeline visibility and forecasting accuracy through structured reviews and reporting. Work with marketing and leadership to execute go-to-market strategies that convert leads into long-term customers. Identify new opportunities for cross-selling, upselling, and margin improvement. Actively support negotiation and deal structuring to ensure profitable outcomes. Deliver Operational Excellence: Own the full order lifecycle from sales handover to delivery and invoicing. Monitor and manage WIP performance to keep deals moving and revenue flowing. Coordinate between sales, project delivery, and support to maintain service standards and operational flow. Continuously improve processes to remove friction, improve accuracy, and fast-track delivery timelines. Track KPIs and implement dashboards that show real-time performance across all departments. Lead and Inspire: Work directly with our client s Co-Directors to deliver strategic growth goals. Build a culture of accountability, teamwork, and continuous improvement in the Sheffield office. Coach and develop staff to push performance and confidence across commercial and operational teams. Represent them with clients and partners showcasing their commitment to quality, security, and innovation. What They re Looking For: 5+ years experience in a sales, service delivery, or operational management role within an MSP or IT services business. Proven record of driving revenue growth and improving delivery performance. Deep understanding of MSP operational processes (from quote to cash). Confident leadership style with the ability to coach, motivate, and develop high-performing teams. Commercially sharp and data-driven, comfortable managing forecasts, margins, and pipelines. Experience within Cyber Security services or managed protection solutions is preferred. Why Join Our Client: Competitive salary with performance-based bonus. Office-based with a strong team culture in Sheffield. Opportunity to play a key role in a growing, Cyber-focused MSP. Close collaboration with the company s Co-Directors and senior leadership team. A supportive environment that rewards initiative, ownership, and results. If you're ready to take your sales career to the next level in an environment that values initiative, creativity, and results, our client wants to hear from you. Ready to join their success story? Apply now and help shape their future growth.
Apr 24, 2026
Full time
Sales and Operations Manager Cyber Security MSP Location: Sheffield (Office-Based) Reports To: Co-Directors £55,000 £65,000 per annum base salary £75,000 £85,000 OTE Join Our Client Driving Growth in the Cyber Era! Our client is on a mission to redefine what businesses expect from their Managed IT and Cyber Security provider. Based in Sheffield, they deliver Connectivity, Cloud, Voice, and Cyber Security solutions across the UK, helping organisations work smarter and safer in the digital-first world. They are entering their next phase of growth and are looking for a driven, commercially minded Sales and Operations Manager to join their leadership team. This is a hands-on, office-based role for someone who can take true ownership, driving new business performance while ensuring operational excellence from sale through to delivery and invoice. If you re a natural leader who loves turning strategy into measurable results, our client would love to meet you. About the Role As our client s Sales and Operations Manager, you ll sit at the crossroads of commercial performance and operational delivery. You ll work closely with their Co-Directors to execute their sales growth plans, lead their Account and New Business teams, and ensure that every deal successfully transitions into efficient, profitable delivery. Your impact will be felt across the business improving processes, boosting client satisfaction, and shaping how our client scales its Cyber Security and MSP services for the future. What You ll Be Doing Drive Sales Growth: Take ownership of our client s commercial targets, with a focus on Cyber Security and MSP service growth. Lead and motivate the Sales and Account management teams to exceed revenue goals. Ensure pipeline visibility and forecasting accuracy through structured reviews and reporting. Work with marketing and leadership to execute go-to-market strategies that convert leads into long-term customers. Identify new opportunities for cross-selling, upselling, and margin improvement. Actively support negotiation and deal structuring to ensure profitable outcomes. Deliver Operational Excellence: Own the full order lifecycle from sales handover to delivery and invoicing. Monitor and manage WIP performance to keep deals moving and revenue flowing. Coordinate between sales, project delivery, and support to maintain service standards and operational flow. Continuously improve processes to remove friction, improve accuracy, and fast-track delivery timelines. Track KPIs and implement dashboards that show real-time performance across all departments. Lead and Inspire: Work directly with our client s Co-Directors to deliver strategic growth goals. Build a culture of accountability, teamwork, and continuous improvement in the Sheffield office. Coach and develop staff to push performance and confidence across commercial and operational teams. Represent them with clients and partners showcasing their commitment to quality, security, and innovation. What They re Looking For: 5+ years experience in a sales, service delivery, or operational management role within an MSP or IT services business. Proven record of driving revenue growth and improving delivery performance. Deep understanding of MSP operational processes (from quote to cash). Confident leadership style with the ability to coach, motivate, and develop high-performing teams. Commercially sharp and data-driven, comfortable managing forecasts, margins, and pipelines. Experience within Cyber Security services or managed protection solutions is preferred. Why Join Our Client: Competitive salary with performance-based bonus. Office-based with a strong team culture in Sheffield. Opportunity to play a key role in a growing, Cyber-focused MSP. Close collaboration with the company s Co-Directors and senior leadership team. A supportive environment that rewards initiative, ownership, and results. If you're ready to take your sales career to the next level in an environment that values initiative, creativity, and results, our client wants to hear from you. Ready to join their success story? Apply now and help shape their future growth.
Legal Counsel Location: Norwich, Norfolk Permanent In-House Legal About the Role We are seeking an experienced Legal Counsel to provide high-quality, commercially focused legal advice across the Group. This is a pivotal, business-facing role supporting senior stakeholders on complex commercial contracts, legal risk management, and governance. . You will act as a trusted advisor to executive leadership , leading and developing the in-house legal function while delivering pragmatic, solution-oriented legal support in a fast-paced commercial environment. Key Responsibilities Legal Risk & Strategic Business Advisory Provide clear, pragmatic legal and commercial advice to executive management and operational teams. Proactively identify, assess and mitigate legal, regulatory and contractual risk . Develop and maintain a robust legal risk management and governance framework aligned to legislation and Group policy. Deliver legal training and guidance to managers on key legal and regulatory topics. Manage disputes and oversee external legal spend proportionately. Commercial Contracts (B2B & B2C) Draft, review and negotiate a broad range of complex commercial contracts , including: Sales and procurement agreements Services contracts and framework agreements SLAs, NDAs, terms & conditions and bespoke arrangements Advise on contractual risk, liability, indemnities, pricing mechanisms and commercial protections . Partner with Procurement, Marketing and Operations on non-standard or innovative contractual solutions. Embed effective contract management and governance practices across the business. Essential Requirements Qualified Solicitor (England & Wales) or equivalent. Law degree (2:1 or above). Significant post-qualification experience gained in-house and/or private practice. Strong experience drafting and negotiating complex B2B and B2C commercial contracts . Demonstrable experience providing practical legal advice to senior stakeholders . Commercially astute with proven ability to manage legal risk in a commercial, fast-paced organisation . Confident working autonomously as a trusted legal advisor. Why Join Us? Broad, senior in-house role with real influence. Exposure to both commercial matters at Group level. Collaborative, professional working culture. Flexible and hybrid working arrangements. Competitive Salary Package 33 days Holiday (inclusive of bank holidays) Private Healthcare Salary sacrifice benefits - enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions Generous Employee Product Purchase Discount Scheme Pension - with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement Life Assurance of up to 4 x basic salary (subject to qualifying criteria) If you are a commercially minded lawyer looking for a broad and impactful in-house role, we would love to hear from you. Be a part of our journey and help shape the future of our company with your legal expertise! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Apr 24, 2026
Full time
Legal Counsel Location: Norwich, Norfolk Permanent In-House Legal About the Role We are seeking an experienced Legal Counsel to provide high-quality, commercially focused legal advice across the Group. This is a pivotal, business-facing role supporting senior stakeholders on complex commercial contracts, legal risk management, and governance. . You will act as a trusted advisor to executive leadership , leading and developing the in-house legal function while delivering pragmatic, solution-oriented legal support in a fast-paced commercial environment. Key Responsibilities Legal Risk & Strategic Business Advisory Provide clear, pragmatic legal and commercial advice to executive management and operational teams. Proactively identify, assess and mitigate legal, regulatory and contractual risk . Develop and maintain a robust legal risk management and governance framework aligned to legislation and Group policy. Deliver legal training and guidance to managers on key legal and regulatory topics. Manage disputes and oversee external legal spend proportionately. Commercial Contracts (B2B & B2C) Draft, review and negotiate a broad range of complex commercial contracts , including: Sales and procurement agreements Services contracts and framework agreements SLAs, NDAs, terms & conditions and bespoke arrangements Advise on contractual risk, liability, indemnities, pricing mechanisms and commercial protections . Partner with Procurement, Marketing and Operations on non-standard or innovative contractual solutions. Embed effective contract management and governance practices across the business. Essential Requirements Qualified Solicitor (England & Wales) or equivalent. Law degree (2:1 or above). Significant post-qualification experience gained in-house and/or private practice. Strong experience drafting and negotiating complex B2B and B2C commercial contracts . Demonstrable experience providing practical legal advice to senior stakeholders . Commercially astute with proven ability to manage legal risk in a commercial, fast-paced organisation . Confident working autonomously as a trusted legal advisor. Why Join Us? Broad, senior in-house role with real influence. Exposure to both commercial matters at Group level. Collaborative, professional working culture. Flexible and hybrid working arrangements. Competitive Salary Package 33 days Holiday (inclusive of bank holidays) Private Healthcare Salary sacrifice benefits - enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions Generous Employee Product Purchase Discount Scheme Pension - with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement Life Assurance of up to 4 x basic salary (subject to qualifying criteria) If you are a commercially minded lawyer looking for a broad and impactful in-house role, we would love to hear from you. Be a part of our journey and help shape the future of our company with your legal expertise! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Deputy Nursery Manager Location: Penrith Contract: Full Time Permanent Salary: Up to £32,000 per annum Step Into Your Next Leadership Role in Early Years Are you a skilled Deputy Nursery Manager ready to take on a new challenge within a high-quality, supportive environment? We are partnering with a well-established, nationally recognised nursery group to find a confident and experienced Deputy Nursery Manager for a beautifully refurbished setting in Penrith. This is a fantastic opportunity for a strong leader who is passionate about Early Years education and eager to help shape an outstanding learning environment for children. The Role In this position, you will play a key role in the smooth running of the nursery by: Supporting the Nursery Manager with daily operations and leadership Setting high standards through leading by example Mentoring, coaching, and developing team members Ensuring compliance with EYFS, safeguarding, and Ofsted standards Building positive relationships with parents and external professionals Contributing to occupancy growth and continuous improvement initiatives About You To succeed in this role, you will bring: Proven experience in a Deputy Nursery Manager or similar senior role A Level 3 qualification (or higher) in Early Years Strong leadership and organisational skills In-depth knowledge of EYFS, safeguarding, and Ofsted requirements A genuine passion for high-quality childcare and education A proactive mindset with a drive for excellence What You'll Receive Competitive salary package A modern, newly refurbished nursery environment Convenient town centre location with excellent transport links 80% childcare discount (T&Cs apply) A supportive, forward-thinking workplace culture About the Organisation Great Place to Work Certified 2025/26 Ranked UK Best Workplaces for Women 2025 Winner of NMT Large Nursery Group of the Year (two consecutive years) Strong commitment to staff wellbeing, recognition, and career growth Additional Benefits Life insurance and healthcare plan access Complimentary breakfast, lunch, and healthy snacks Accredited training through KP Academy and bespoke learning platforms Enhanced family leave (maternity, paternity, fertility, and adoption) Wellbeing programmes, rewards, and team events Long service recognition Your birthday off each year Competitive pension and enhanced annual leave Supportive central team structure Important Information Please note that this role does not offer visa sponsorship. Applicants must have the right to work in the UK. Apply Now If you are an experienced Deputy Nursery Manager ready to take the next step in a high-performing and supportive environment, apply today. Join a thriving nursery setting and make a lasting impact on children's early development. We are dedicated to safeguarding and promoting the welfare of children and expect all staff to share this commitment. The successful candidate will be subject to enhanced clearance through the Disclosure and Barring Service and employment will be subject to references. To apply for this Deputy Nursery Manager opportunity your detailed CV to Clarus Education now to be considered. We will be contacting those shortlisted within 48 hours of an application. Please see our website page headed 'About' and scroll to the bottom to see our 'Privacy Notice' for an explanation about how we use information we collect about you.
Apr 24, 2026
Full time
Deputy Nursery Manager Location: Penrith Contract: Full Time Permanent Salary: Up to £32,000 per annum Step Into Your Next Leadership Role in Early Years Are you a skilled Deputy Nursery Manager ready to take on a new challenge within a high-quality, supportive environment? We are partnering with a well-established, nationally recognised nursery group to find a confident and experienced Deputy Nursery Manager for a beautifully refurbished setting in Penrith. This is a fantastic opportunity for a strong leader who is passionate about Early Years education and eager to help shape an outstanding learning environment for children. The Role In this position, you will play a key role in the smooth running of the nursery by: Supporting the Nursery Manager with daily operations and leadership Setting high standards through leading by example Mentoring, coaching, and developing team members Ensuring compliance with EYFS, safeguarding, and Ofsted standards Building positive relationships with parents and external professionals Contributing to occupancy growth and continuous improvement initiatives About You To succeed in this role, you will bring: Proven experience in a Deputy Nursery Manager or similar senior role A Level 3 qualification (or higher) in Early Years Strong leadership and organisational skills In-depth knowledge of EYFS, safeguarding, and Ofsted requirements A genuine passion for high-quality childcare and education A proactive mindset with a drive for excellence What You'll Receive Competitive salary package A modern, newly refurbished nursery environment Convenient town centre location with excellent transport links 80% childcare discount (T&Cs apply) A supportive, forward-thinking workplace culture About the Organisation Great Place to Work Certified 2025/26 Ranked UK Best Workplaces for Women 2025 Winner of NMT Large Nursery Group of the Year (two consecutive years) Strong commitment to staff wellbeing, recognition, and career growth Additional Benefits Life insurance and healthcare plan access Complimentary breakfast, lunch, and healthy snacks Accredited training through KP Academy and bespoke learning platforms Enhanced family leave (maternity, paternity, fertility, and adoption) Wellbeing programmes, rewards, and team events Long service recognition Your birthday off each year Competitive pension and enhanced annual leave Supportive central team structure Important Information Please note that this role does not offer visa sponsorship. Applicants must have the right to work in the UK. Apply Now If you are an experienced Deputy Nursery Manager ready to take the next step in a high-performing and supportive environment, apply today. Join a thriving nursery setting and make a lasting impact on children's early development. We are dedicated to safeguarding and promoting the welfare of children and expect all staff to share this commitment. The successful candidate will be subject to enhanced clearance through the Disclosure and Barring Service and employment will be subject to references. To apply for this Deputy Nursery Manager opportunity your detailed CV to Clarus Education now to be considered. We will be contacting those shortlisted within 48 hours of an application. Please see our website page headed 'About' and scroll to the bottom to see our 'Privacy Notice' for an explanation about how we use information we collect about you.
Estates Campus Manager (Environment and Sustainability Lead) - RC Hours; Full time (37 hours each week, all year round) Duration; Permanent Salary ; £39,372 a year + benefits Location; Rotherham College, Rotherham (working across all of the RNN Group campuses as/when required) Closing date: 05/05/2026 Are you a forward-thinking leader with the vision to transform physical environments? Do you want to leave a lasting, green legacy? About the Role We are looking for a Campus Estates Manager for our Rotherham College campus who is as passionate about the planet as they are about facilities management. This role combines high-level site leadership with the opportunity to drive the entire Group's journey toward Net Zero. This is a dual-impact leadership position. While you will be responsible for the day-to-day operations, maintenance, and look of the Rotherham College campus, you will also serve as the Group-wide Lead for Environment and Sustainability. You will be the architect of our decarbonisation plans, ensuring our facilities are not only functional but future-proof. Key Responsibilities Group Environment & Sustainability Leadership Net Zero Strategy: Lead the development and delivery of the Group's decarbonisation plan, aligning with the DfE's Sustainability and Climate Change Strategy. Resource Management: Oversee waste management contracts across all campuses, aiming for maximum landfill diversion and implementing ISO 14001-aligned recycling streams. Sustainability Reporting: Manage environmental data collection to provide accurate insights into utility consumption and carbon impact for statutory reporting. Innovation: Research and experiment with new technologies and initiatives to improve the environmental performance of our buildings. Campus & Facilities Management Team Leadership: Direct line management of the Rotherham Estates team, overseeing recruitment, performance, and training needs. Maintenance & Capital Works: Develop and implement programmes for repair, replacement, and planned maintenance of campus assets and buildings. Compliance & Safety: Maintain the Group Compliance Register, ensuring all statutory testing, COSHH regulations, and hazardous waste protocols are strictly followed. Budgetary Control: Prepare and manage campus budgets, ensuring value for money through competitive quoting and efficient stock management. Operational Excellence Emergency Readiness: Manage emergency procedures, including lockdown testing and Personal Emergency Evacuation Plans (PEEPs). Project Management: Oversee external contractors, ensuring all works meet Health & Safety, safeguarding, and quality standards. Strategic Alignment: Work closely with the Health & Safety and Security Managers to provide a cohesive, safe, and efficient Estates' function. You will have the unique opportunity to manage a large educational campus while acting as the lead for the Group's most vital long-term goal: sustainability. If you are a forward-thinking estates professional who wants to influence the "look and feel" of a campus while making a global impact, we want to hear from you. You will You will be someone who has previous experience working within an estates/facilities management environment within the education sector. You will have managed a large and diverse team and have developed, implemented and maintained policies and procedures within this provision. You will be able to undertake audits, inspections, ensuring the site remains safe and fit for purpose for learning and working. You will have had experience with sustainability and environmental awareness including establishment of service level agreements in liaison with external and internal stakeholders. You will hold a Level 2 (or equivalent) qualification in English and Maths, a facilities management qualification and a good working knowledge of the use of a range of online systems such as Microsoft Windows (and Office 365 applications), and internal systems and databases. An Environment & Sustainability qualification qualification is essential but we will support you to obtain this if needed. We understand that no candidate will perfectly match every qualification or criterion listed. If your experience differs from what we've outlined but you believe you can contribute to this role, we encourage you to apply! Department Info You will report directly to the Director of Estates, Security and Health & Safety, working closely with the Estates management team and colleagues across the department. You will line manager, being responsible for the day-to-day supervision, performance management, recruitment and wellbeing of the estates team at the designated campus including Caretakers and Cleaning Supervisors/Cleaners. To Apply If you feel you are a suitable candidate and would like to work for RNN Group, please click apply to be redirected to our website to complete your application.
Apr 24, 2026
Full time
Estates Campus Manager (Environment and Sustainability Lead) - RC Hours; Full time (37 hours each week, all year round) Duration; Permanent Salary ; £39,372 a year + benefits Location; Rotherham College, Rotherham (working across all of the RNN Group campuses as/when required) Closing date: 05/05/2026 Are you a forward-thinking leader with the vision to transform physical environments? Do you want to leave a lasting, green legacy? About the Role We are looking for a Campus Estates Manager for our Rotherham College campus who is as passionate about the planet as they are about facilities management. This role combines high-level site leadership with the opportunity to drive the entire Group's journey toward Net Zero. This is a dual-impact leadership position. While you will be responsible for the day-to-day operations, maintenance, and look of the Rotherham College campus, you will also serve as the Group-wide Lead for Environment and Sustainability. You will be the architect of our decarbonisation plans, ensuring our facilities are not only functional but future-proof. Key Responsibilities Group Environment & Sustainability Leadership Net Zero Strategy: Lead the development and delivery of the Group's decarbonisation plan, aligning with the DfE's Sustainability and Climate Change Strategy. Resource Management: Oversee waste management contracts across all campuses, aiming for maximum landfill diversion and implementing ISO 14001-aligned recycling streams. Sustainability Reporting: Manage environmental data collection to provide accurate insights into utility consumption and carbon impact for statutory reporting. Innovation: Research and experiment with new technologies and initiatives to improve the environmental performance of our buildings. Campus & Facilities Management Team Leadership: Direct line management of the Rotherham Estates team, overseeing recruitment, performance, and training needs. Maintenance & Capital Works: Develop and implement programmes for repair, replacement, and planned maintenance of campus assets and buildings. Compliance & Safety: Maintain the Group Compliance Register, ensuring all statutory testing, COSHH regulations, and hazardous waste protocols are strictly followed. Budgetary Control: Prepare and manage campus budgets, ensuring value for money through competitive quoting and efficient stock management. Operational Excellence Emergency Readiness: Manage emergency procedures, including lockdown testing and Personal Emergency Evacuation Plans (PEEPs). Project Management: Oversee external contractors, ensuring all works meet Health & Safety, safeguarding, and quality standards. Strategic Alignment: Work closely with the Health & Safety and Security Managers to provide a cohesive, safe, and efficient Estates' function. You will have the unique opportunity to manage a large educational campus while acting as the lead for the Group's most vital long-term goal: sustainability. If you are a forward-thinking estates professional who wants to influence the "look and feel" of a campus while making a global impact, we want to hear from you. You will You will be someone who has previous experience working within an estates/facilities management environment within the education sector. You will have managed a large and diverse team and have developed, implemented and maintained policies and procedures within this provision. You will be able to undertake audits, inspections, ensuring the site remains safe and fit for purpose for learning and working. You will have had experience with sustainability and environmental awareness including establishment of service level agreements in liaison with external and internal stakeholders. You will hold a Level 2 (or equivalent) qualification in English and Maths, a facilities management qualification and a good working knowledge of the use of a range of online systems such as Microsoft Windows (and Office 365 applications), and internal systems and databases. An Environment & Sustainability qualification qualification is essential but we will support you to obtain this if needed. We understand that no candidate will perfectly match every qualification or criterion listed. If your experience differs from what we've outlined but you believe you can contribute to this role, we encourage you to apply! Department Info You will report directly to the Director of Estates, Security and Health & Safety, working closely with the Estates management team and colleagues across the department. You will line manager, being responsible for the day-to-day supervision, performance management, recruitment and wellbeing of the estates team at the designated campus including Caretakers and Cleaning Supervisors/Cleaners. To Apply If you feel you are a suitable candidate and would like to work for RNN Group, please click apply to be redirected to our website to complete your application.
Hours: Monday- Friday 09.00 to 17.00 but flexibility will be required at weekends due to the nature of the roleSalary: Competitive Are you looking for an exciting opportunity where your skills will shine and your ideas will shape the future? At Grundon, we are on the lookout for a dynamic, passionate, and driven Event Sales Manager to join our Sales team based in Knowl Hill. This is more than just a job ,it' s an opportunity to join a company that is here to show the world that there is more to waste than it seems. Here your contributions will make a real difference as we work towards our shared vision to unlock the potential of waste whilst we are dedicated to leaving a better planet for future generations. Reporting into the Head of Commercial you will play a key role in driving our mission forward by leading and managing event sales activities. The successful candidate will drive revenue growth by promoting and selling event services, while identifying and developing new business opportunities, including the preparation and submission of tenders. The role involves managing both new and existing client accounts from initial engagement through to service delivery and post-event follow-up. What will you do Drive growth across existing accounts by uncovering new opportunities, promoting additional services, and maximising profitability. Win new business and play a key role in achieving ambitious sales, revenue, and profit targets. Work collaboratively with teams across Operations, Sustainability, Innovation, Transport, and Head Office to deliver seamless, high-quality service Partner with the Head of Commercial to shape new opportunities, support budgeting, and contribute to continuous improvement. Stay ahead of industry trends, innovations, and legislation to keep our services competitive and compliant. Take the lead on tenders and proposals, including PPQs, client site visits, and the successful mobilisation of major contracts. Engage and inspire clients through presentations, training, and tailored support to help them achieve their waste management and sustainability goals. Champion sustainability by driving best practices in waste segregation and moving waste up the hierarchy at events and client sites. Ensure accuracy and attention to detail in gathering client requirements, supporting quotations, and enabling smooth operational delivery. Represent the business with confidence at client meetings, industry events, and key account reviews. Contribute to marketing initiatives and the development of impactful promotional materials. Carry out duty-of-care visits and support a variety of exciting, ad-hoc waste management projects. Help create a positive, inclusive workplace by supporting colleague wellbeing, promoting open conversations, and signposting to relevant support when needed Why you will like working here: A supportive, inclusive, and fun team culture. Designed to empower you to work where and how you thrive, balancing productivity with lifestyle. Opportunities for career growth and development. Competitive salary and great benefits. A company that values your voice and ideas. About You Educated to A level standard (or equivalent qualification). Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Proven experience in sales and/or account management, ideally within the waste management sector. Ability to learn about industry practices, with experience engaging and influencing senior stakeholders, including board-level decision-makers. Results focused with a proactive, solutions-oriented approach to achieving targets. Able to manage priorities effectively in a fast-paced, dynamic environment. A collaborative team player who is equally comfortable working independently. Flexible and willing to support operations, including weekend working when required. Good geographical awareness to support client and operational needs. A clear, professional communicator with strong attention to detail, discretion, and adaptability. About Grundon? Grundon is the UK's largest family-owned supplier of integrated waste management and environmental services. Founded in 1929, we have developed a distinctive approach that has helped us to maintain a leading position within the waste industry. This approach is underpinned by our commitment to quality of service, innovation and technical progress, together with a genuine and demonstrable concern for the environment. Why Grundon? At Grundon, we are dedicated to providing diversity, equality, and inclusion. We believe great ideas come from everywhere, and we're committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. If you're ready to take the next step in your career within the dynamic world of waste management and environmental services, this is your opportunity to join one of the industry's most respected names. As it is ideal to have waste management experience shall I remove this or change to ability to understand industry practices
Apr 24, 2026
Full time
Hours: Monday- Friday 09.00 to 17.00 but flexibility will be required at weekends due to the nature of the roleSalary: Competitive Are you looking for an exciting opportunity where your skills will shine and your ideas will shape the future? At Grundon, we are on the lookout for a dynamic, passionate, and driven Event Sales Manager to join our Sales team based in Knowl Hill. This is more than just a job ,it' s an opportunity to join a company that is here to show the world that there is more to waste than it seems. Here your contributions will make a real difference as we work towards our shared vision to unlock the potential of waste whilst we are dedicated to leaving a better planet for future generations. Reporting into the Head of Commercial you will play a key role in driving our mission forward by leading and managing event sales activities. The successful candidate will drive revenue growth by promoting and selling event services, while identifying and developing new business opportunities, including the preparation and submission of tenders. The role involves managing both new and existing client accounts from initial engagement through to service delivery and post-event follow-up. What will you do Drive growth across existing accounts by uncovering new opportunities, promoting additional services, and maximising profitability. Win new business and play a key role in achieving ambitious sales, revenue, and profit targets. Work collaboratively with teams across Operations, Sustainability, Innovation, Transport, and Head Office to deliver seamless, high-quality service Partner with the Head of Commercial to shape new opportunities, support budgeting, and contribute to continuous improvement. Stay ahead of industry trends, innovations, and legislation to keep our services competitive and compliant. Take the lead on tenders and proposals, including PPQs, client site visits, and the successful mobilisation of major contracts. Engage and inspire clients through presentations, training, and tailored support to help them achieve their waste management and sustainability goals. Champion sustainability by driving best practices in waste segregation and moving waste up the hierarchy at events and client sites. Ensure accuracy and attention to detail in gathering client requirements, supporting quotations, and enabling smooth operational delivery. Represent the business with confidence at client meetings, industry events, and key account reviews. Contribute to marketing initiatives and the development of impactful promotional materials. Carry out duty-of-care visits and support a variety of exciting, ad-hoc waste management projects. Help create a positive, inclusive workplace by supporting colleague wellbeing, promoting open conversations, and signposting to relevant support when needed Why you will like working here: A supportive, inclusive, and fun team culture. Designed to empower you to work where and how you thrive, balancing productivity with lifestyle. Opportunities for career growth and development. Competitive salary and great benefits. A company that values your voice and ideas. About You Educated to A level standard (or equivalent qualification). Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Proven experience in sales and/or account management, ideally within the waste management sector. Ability to learn about industry practices, with experience engaging and influencing senior stakeholders, including board-level decision-makers. Results focused with a proactive, solutions-oriented approach to achieving targets. Able to manage priorities effectively in a fast-paced, dynamic environment. A collaborative team player who is equally comfortable working independently. Flexible and willing to support operations, including weekend working when required. Good geographical awareness to support client and operational needs. A clear, professional communicator with strong attention to detail, discretion, and adaptability. About Grundon? Grundon is the UK's largest family-owned supplier of integrated waste management and environmental services. Founded in 1929, we have developed a distinctive approach that has helped us to maintain a leading position within the waste industry. This approach is underpinned by our commitment to quality of service, innovation and technical progress, together with a genuine and demonstrable concern for the environment. Why Grundon? At Grundon, we are dedicated to providing diversity, equality, and inclusion. We believe great ideas come from everywhere, and we're committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. If you're ready to take the next step in your career within the dynamic world of waste management and environmental services, this is your opportunity to join one of the industry's most respected names. As it is ideal to have waste management experience shall I remove this or change to ability to understand industry practices
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Apr 24, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
If you ve built your career delivering shopfitting or retail fit-out projects , you ll know the pace, precision and pressure that comes with working in live environments. At 7formation, we specialise in exactly that - fast-track, high-quality retail and commercial interiors - and we re looking for a Project Manager who thrives on making it all come together on time, every time. We re looking for an experienced Project Manager with a strong background in commercial fit-out to join our growing nationwide team. At 7formation, we specialise in fast-paced retail, office and commercial interior projects , delivering high-quality environments for major brands across the UK. If you thrive in live environments, tight programmes, and client-facing roles , this is the opportunity for you. The Project Manager Role As Project Manager, you ll take ownership of end-to-end delivery of fit-out and refurbishment projects , ensuring programmes are met while maintaining exceptional standards of quality, safety and client satisfaction. You ll be working on high-volume, fast-turnaround projects , often within live retail or commercial settings, so confidence managing multiple stakeholders and tight deadlines is key. Key Responsibilities of our Project Manager: Deliver retail and commercial fit-out projects from inception to completion Manage site teams, subcontractors and suppliers to meet fast-track programmes Oversee quality of finishes and detail , ensuring high standards are consistently achieved Build strong relationships with clients, acting as the main point of contact on-site Manage project budgets, variations and commercial performance Coordinate works in live environments , minimising disruption to client operations Ensure full compliance with Health & Safety requirements Provide regular progress updates and proactively resolve issues What We re Looking For in our Project Manager: Proven experience delivering commercial fit-out / refurbishment projects (essential) Background in retail, interiors, shopfitting or fast-track environments Strong understanding of finishes, sequencing and programme-driven delivery Excellent client-facing and stakeholder management skills Ability to manage multiple projects or phases simultaneously SMSTS (or equivalent) Construction qualification or time-served trade background (ideally joinery/carpentry) Why Join 7formation Work on high-profile retail and commercial interior projects Be part of a fast-moving, agile business with real growth opportunities Collaborative, supportive team culture Competitive salary + benefits package Nationwide projects with variety and autonomy If you feel you have the skills and experience to become our Project Manager, then please click Apply today! We'd love to hear from you! At 7formation, we are committed to creating an inclusive and equitable workplace. We value diversity and actively promote fair and transparent recruitment practices. We are proud to be a Disability Confident Committed employer. No agencies please - we will reach out to our preferred partners if required.
Apr 24, 2026
Full time
If you ve built your career delivering shopfitting or retail fit-out projects , you ll know the pace, precision and pressure that comes with working in live environments. At 7formation, we specialise in exactly that - fast-track, high-quality retail and commercial interiors - and we re looking for a Project Manager who thrives on making it all come together on time, every time. We re looking for an experienced Project Manager with a strong background in commercial fit-out to join our growing nationwide team. At 7formation, we specialise in fast-paced retail, office and commercial interior projects , delivering high-quality environments for major brands across the UK. If you thrive in live environments, tight programmes, and client-facing roles , this is the opportunity for you. The Project Manager Role As Project Manager, you ll take ownership of end-to-end delivery of fit-out and refurbishment projects , ensuring programmes are met while maintaining exceptional standards of quality, safety and client satisfaction. You ll be working on high-volume, fast-turnaround projects , often within live retail or commercial settings, so confidence managing multiple stakeholders and tight deadlines is key. Key Responsibilities of our Project Manager: Deliver retail and commercial fit-out projects from inception to completion Manage site teams, subcontractors and suppliers to meet fast-track programmes Oversee quality of finishes and detail , ensuring high standards are consistently achieved Build strong relationships with clients, acting as the main point of contact on-site Manage project budgets, variations and commercial performance Coordinate works in live environments , minimising disruption to client operations Ensure full compliance with Health & Safety requirements Provide regular progress updates and proactively resolve issues What We re Looking For in our Project Manager: Proven experience delivering commercial fit-out / refurbishment projects (essential) Background in retail, interiors, shopfitting or fast-track environments Strong understanding of finishes, sequencing and programme-driven delivery Excellent client-facing and stakeholder management skills Ability to manage multiple projects or phases simultaneously SMSTS (or equivalent) Construction qualification or time-served trade background (ideally joinery/carpentry) Why Join 7formation Work on high-profile retail and commercial interior projects Be part of a fast-moving, agile business with real growth opportunities Collaborative, supportive team culture Competitive salary + benefits package Nationwide projects with variety and autonomy If you feel you have the skills and experience to become our Project Manager, then please click Apply today! We'd love to hear from you! At 7formation, we are committed to creating an inclusive and equitable workplace. We value diversity and actively promote fair and transparent recruitment practices. We are proud to be a Disability Confident Committed employer. No agencies please - we will reach out to our preferred partners if required.
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Apr 24, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." Propositions Manager is a pivotal role in Sky Connectivity, responsible for shaping and delivering the future strategy and roadmap across Sky Broadband and Mobile. You will shape compelling, commercially - robust propositions in a complex, multi-stakeholder environment, balancing customer value, commercial outcomes and delivery constraints to drive sustainable growth. This role reports into a Propositions Lead and forms part of a highly collaborative and dynamic team; committed to driving the development of best-in-class products and services for Sky customers. This team is responsible for redefining the way people feel about Sky's role in the home. It's our mission to bring our customers and prospects on the journey of being able to connect them with their friends and family like never before. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. What you'll do: Proposition strategy - Support development of product and proposition strategies, navigating competing priorities across Product, Commercial, Technology and Go-To-Market teams, and making clear recommendations where trade-offs are required. Future pipeline - Develop own perspective on how the market landscape might evolve in the future and how our connectivity business can be best positioned to capitalise on potential new revenue streams. Working with relevant third parties and exploring market opportunities to build out the longer-term roadmap. Insight development - Develop data-led strategies that drive longer-term roadmap, working closely with the Strategic Insight team to build out best-in-class experiences, products and services to complement existing portfolio. Product development - Work closely with product teams to influence prioritisation decisions, balancing customer outcomes, commercial impact, delivery complexity and sequencing across multiple initiatives in flight. Change case - Support development of business cases, working closely with commercial & finance teams, considering both broader business and bottom-line financial benefits and risks. Lead change programmes - Drive proposition changes through delivery by orchestrating multiple dependent teams (technology, billing, operations, commercial), resolving blockers and maintaining momentum in a fast-moving environment. What you'll bring: Strategic Thinking - understand market landscapes and ability to formulate plans to achieve a set of defined goals / objectives. Problem Solving - comfortable with thinking about a problem and providing plausible & creative solutions. Numerical - Comfortable building out and analysing business cases and is proficient in Excel. Stakeholder management & influence - Proven ability to work across multiple stakeholders with differing objectives, influencing outcomes without direct authority and resolving conflict where priorities compete. Has a consistent record in a previous proposition or commercial roles. Able to operate effectively in a high-profile, fast-paced environment, managing several complex initiatives at once and making sound decisions with imperfect information. Confident communicator - will be working with teams across the organisation and engaging at a senior level. Team overview: This role sits within the Sky Connectivity Propositions team, which is responsible for leading the development of new & maintaining existing products, propositions, and services to help us drive growth. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 24, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." Propositions Manager is a pivotal role in Sky Connectivity, responsible for shaping and delivering the future strategy and roadmap across Sky Broadband and Mobile. You will shape compelling, commercially - robust propositions in a complex, multi-stakeholder environment, balancing customer value, commercial outcomes and delivery constraints to drive sustainable growth. This role reports into a Propositions Lead and forms part of a highly collaborative and dynamic team; committed to driving the development of best-in-class products and services for Sky customers. This team is responsible for redefining the way people feel about Sky's role in the home. It's our mission to bring our customers and prospects on the journey of being able to connect them with their friends and family like never before. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. What you'll do: Proposition strategy - Support development of product and proposition strategies, navigating competing priorities across Product, Commercial, Technology and Go-To-Market teams, and making clear recommendations where trade-offs are required. Future pipeline - Develop own perspective on how the market landscape might evolve in the future and how our connectivity business can be best positioned to capitalise on potential new revenue streams. Working with relevant third parties and exploring market opportunities to build out the longer-term roadmap. Insight development - Develop data-led strategies that drive longer-term roadmap, working closely with the Strategic Insight team to build out best-in-class experiences, products and services to complement existing portfolio. Product development - Work closely with product teams to influence prioritisation decisions, balancing customer outcomes, commercial impact, delivery complexity and sequencing across multiple initiatives in flight. Change case - Support development of business cases, working closely with commercial & finance teams, considering both broader business and bottom-line financial benefits and risks. Lead change programmes - Drive proposition changes through delivery by orchestrating multiple dependent teams (technology, billing, operations, commercial), resolving blockers and maintaining momentum in a fast-moving environment. What you'll bring: Strategic Thinking - understand market landscapes and ability to formulate plans to achieve a set of defined goals / objectives. Problem Solving - comfortable with thinking about a problem and providing plausible & creative solutions. Numerical - Comfortable building out and analysing business cases and is proficient in Excel. Stakeholder management & influence - Proven ability to work across multiple stakeholders with differing objectives, influencing outcomes without direct authority and resolving conflict where priorities compete. Has a consistent record in a previous proposition or commercial roles. Able to operate effectively in a high-profile, fast-paced environment, managing several complex initiatives at once and making sound decisions with imperfect information. Confident communicator - will be working with teams across the organisation and engaging at a senior level. Team overview: This role sits within the Sky Connectivity Propositions team, which is responsible for leading the development of new & maintaining existing products, propositions, and services to help us drive growth. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Store Manager - Sheffield Up to 50,000 + Bonus Leading Retail Brand Ready to lead a high-profile store and shape the future of retail? Zachary Daniels Retail Recruitment is proud to partner with a market-leading big-box retailer in the search for a n exceptional Store Manager in Sheffield. With a competitive salary, performance bonus, and strong career progression, this is a fantastic opportunity to take your next step in retail leadership . About the Role: As Store Manager, you'll be at the heart of the store's success-driving performance, leading a high-energy team, and delivering an outstanding customer experience. This is a role for a hands-on, commercially focused leader who thrives in a fast-paced retail environment. Key Responsibilities: Deliver exceptional customer service and drive brand loyalty. Lead, coach, and inspire a team to achieve sales and service goals. Manage store operations efficiently, including stock, rotas, and merchandising. Maintain the highest standards of compliance, health & safety, and store presentation. Analyse sales data, monitor trends, and respond quickly to market opportunities. Consistently hit and exceed KPIs and commercial targets. What We're Looking For: Experience as a Store Manager, Assistant Manager, or Department Manager (minimum 24 months). Strong people leadership skills and a proven ability to build high-performing teams. Excellent commercial acumen and ability to drive store profitability. A customer-first mindset with a passion for retail and team development. What's on Offer: Salary up to 50,000 per year, with regular reviews based on performance. Attractive bonus structure rewarding your success. Long-term career progression with a well-known and respected brand. Join a dynamic, supportive business culture that values its people. Apply Now If you're a motivated, passionate retail leader ready to make your mark in a high-profile store, we want to hear from you! Apply with your latest CV today and one of our specialist consultants will be in touch. BBBH35788
Apr 24, 2026
Full time
Store Manager - Sheffield Up to 50,000 + Bonus Leading Retail Brand Ready to lead a high-profile store and shape the future of retail? Zachary Daniels Retail Recruitment is proud to partner with a market-leading big-box retailer in the search for a n exceptional Store Manager in Sheffield. With a competitive salary, performance bonus, and strong career progression, this is a fantastic opportunity to take your next step in retail leadership . About the Role: As Store Manager, you'll be at the heart of the store's success-driving performance, leading a high-energy team, and delivering an outstanding customer experience. This is a role for a hands-on, commercially focused leader who thrives in a fast-paced retail environment. Key Responsibilities: Deliver exceptional customer service and drive brand loyalty. Lead, coach, and inspire a team to achieve sales and service goals. Manage store operations efficiently, including stock, rotas, and merchandising. Maintain the highest standards of compliance, health & safety, and store presentation. Analyse sales data, monitor trends, and respond quickly to market opportunities. Consistently hit and exceed KPIs and commercial targets. What We're Looking For: Experience as a Store Manager, Assistant Manager, or Department Manager (minimum 24 months). Strong people leadership skills and a proven ability to build high-performing teams. Excellent commercial acumen and ability to drive store profitability. A customer-first mindset with a passion for retail and team development. What's on Offer: Salary up to 50,000 per year, with regular reviews based on performance. Attractive bonus structure rewarding your success. Long-term career progression with a well-known and respected brand. Join a dynamic, supportive business culture that values its people. Apply Now If you're a motivated, passionate retail leader ready to make your mark in a high-profile store, we want to hear from you! Apply with your latest CV today and one of our specialist consultants will be in touch. BBBH35788
ROLE: Trade Counter Assistant / Driver HOURS: 22 per Week - Permanent Role, Between 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080.48 basic salary per year Pro Rata BONUS/OTE: Realistic total earning potential of up to £32,680.48 per year Pro Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Apr 24, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 22 per Week - Permanent Role, Between 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080.48 basic salary per year Pro Rata BONUS/OTE: Realistic total earning potential of up to £32,680.48 per year Pro Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Senior MEP Project Manager - Datacentre London £90,000 - £110,000 + Bonuses, Pension, Travel Allowance and more Radius is seeking an MEP Datacentre Project Manager for a leading and growing physically Datacentre organisation. You must have extensive Datacentre or Critical environment experience (NHS/Pharma etc) and also strong commercial experience. Base salary very competitive, Good bonus, Family PMI, Car Allowance, Travel Allowance and other benefits Serve as the lead for project implementation and support all aspects of data centre design & construction from project inception, through design, procurement, construction, commissioning and hand-over of an operating facility. Administer availability of project resources, and supervise and direct project personnel and external vendors including Contractors, design teams, commissioning agents, equipment suppliers, etc. Implementation of change management procedure, review RAMS, produce MOP/SOP and coordinate with Site Operations. Oversee scope specifications, budget monitoring, management of risk registers, and commissioning procedures. In depth understanding and hands-on on critical facility equipment. Conduct technical site surveys and inspections and drive a safe, quality first culture, ensuring that all applicable codes, standards, and good construction practices are followed. Effective communication, regular updates, and project review with stakeholders. Evaluate internal controls through effective contract administration and carry out audit of MEP equipment. Project implementation in line with company health and safety policies and technical standards The Role Plan, control, and co-ordinate the delivery of Business As Usual engineering and construction projects to meet required time, cost, quality, value, risk and safety parameters. (Up to £5m). Provide support and assistance to the Senior Project Manager in the planning, control and co-ordination of Major Capital Expenditure engineering and construction projects (above £5m). Manage communication with project stakeholders, customers, suppliers and contractors. Maintain teamwork.
Apr 24, 2026
Full time
Senior MEP Project Manager - Datacentre London £90,000 - £110,000 + Bonuses, Pension, Travel Allowance and more Radius is seeking an MEP Datacentre Project Manager for a leading and growing physically Datacentre organisation. You must have extensive Datacentre or Critical environment experience (NHS/Pharma etc) and also strong commercial experience. Base salary very competitive, Good bonus, Family PMI, Car Allowance, Travel Allowance and other benefits Serve as the lead for project implementation and support all aspects of data centre design & construction from project inception, through design, procurement, construction, commissioning and hand-over of an operating facility. Administer availability of project resources, and supervise and direct project personnel and external vendors including Contractors, design teams, commissioning agents, equipment suppliers, etc. Implementation of change management procedure, review RAMS, produce MOP/SOP and coordinate with Site Operations. Oversee scope specifications, budget monitoring, management of risk registers, and commissioning procedures. In depth understanding and hands-on on critical facility equipment. Conduct technical site surveys and inspections and drive a safe, quality first culture, ensuring that all applicable codes, standards, and good construction practices are followed. Effective communication, regular updates, and project review with stakeholders. Evaluate internal controls through effective contract administration and carry out audit of MEP equipment. Project implementation in line with company health and safety policies and technical standards The Role Plan, control, and co-ordinate the delivery of Business As Usual engineering and construction projects to meet required time, cost, quality, value, risk and safety parameters. (Up to £5m). Provide support and assistance to the Senior Project Manager in the planning, control and co-ordination of Major Capital Expenditure engineering and construction projects (above £5m). Manage communication with project stakeholders, customers, suppliers and contractors. Maintain teamwork.
General Manager Up to £55,000 West London Imagine stepping into a world where luxury living meets unparalleled community. As a General Manager of our prestigious residential development, you'll be the driving force behind creating an exceptional experience for our residents. You'll have the opportunity to lead a dynamic team and shape the future of our thriving property portfolio. - Become the on-site leader and brand ambassador, driving occupancy, revenue, and resident satisfaction.- Oversee all aspects of the operation, from leasing and facilities to resident engagement and team leadership.- Ensure the asset is maintained to the highest standards and delivers a best-in-class living experience. Preferred Requirements: Lead all on-site operations, including leasing, maintenance, and resident services. Recruit, develop, and inspire a high-performing team. Create and deliver an outstanding resident experience with a strong focus on community building. Drive leasing performance and establish corporate letting partnerships. Manage budgets, financial performance, and reporting. Preferred Qualifications: Proven experience in PRS, property management, hospitality, or a related sector. Strong leadership skills with the ability to motivate and develop teams. Commercially astute with experience managing budgets and driving performance. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Apr 24, 2026
Full time
General Manager Up to £55,000 West London Imagine stepping into a world where luxury living meets unparalleled community. As a General Manager of our prestigious residential development, you'll be the driving force behind creating an exceptional experience for our residents. You'll have the opportunity to lead a dynamic team and shape the future of our thriving property portfolio. - Become the on-site leader and brand ambassador, driving occupancy, revenue, and resident satisfaction.- Oversee all aspects of the operation, from leasing and facilities to resident engagement and team leadership.- Ensure the asset is maintained to the highest standards and delivers a best-in-class living experience. Preferred Requirements: Lead all on-site operations, including leasing, maintenance, and resident services. Recruit, develop, and inspire a high-performing team. Create and deliver an outstanding resident experience with a strong focus on community building. Drive leasing performance and establish corporate letting partnerships. Manage budgets, financial performance, and reporting. Preferred Qualifications: Proven experience in PRS, property management, hospitality, or a related sector. Strong leadership skills with the ability to motivate and develop teams. Commercially astute with experience managing budgets and driving performance. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Site Manager Greater Manchester 6 month contract - potential permanent opportunities Negotiable Sellick Partnership are seeking an experienced Site Manager to oversee a portfolio of refurbishment and minor construction projects for an FM organisation delivering works across council properties in Greater Manchester. Projects include bathroom refurbishments, electrical upgrades, and general building works across sites such as Sure Start Centres, museums, and other public buildings. Key responsibilities include: Manage day-to-day site operations across multiple projects within the Manchester area. Coordinate and supervise subcontractors, ensuring adherence to programme, quality standards, and H&S regulations. Oversee bathroom refurbishments, electrical installations, and minor building works up to 70,000 Monitor progress and report updates to line managers and the FM project team. Ensure all works comply with client specifications, council requirements, and industry standards. Liaise with clients, building users, and internal stakeholders to minimise disruption to operational buildings (e.g., community centres, museums). Manage materials, site logistics, and ensure works are completed on time and within budget. Maintain good working relationships with operatives, sub-contractors, and external partners. Essential Qualifications & Experience: CSCS card SMSTS (Site Management Safety Training Scheme). First Aid at work certificate Previous experience managing multiple small works or minor refurbishment projects. Proven experience working in the public sector If you are interested in the role, please apply directly or contact Josh at the Derby Office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 24, 2026
Contractor
Site Manager Greater Manchester 6 month contract - potential permanent opportunities Negotiable Sellick Partnership are seeking an experienced Site Manager to oversee a portfolio of refurbishment and minor construction projects for an FM organisation delivering works across council properties in Greater Manchester. Projects include bathroom refurbishments, electrical upgrades, and general building works across sites such as Sure Start Centres, museums, and other public buildings. Key responsibilities include: Manage day-to-day site operations across multiple projects within the Manchester area. Coordinate and supervise subcontractors, ensuring adherence to programme, quality standards, and H&S regulations. Oversee bathroom refurbishments, electrical installations, and minor building works up to 70,000 Monitor progress and report updates to line managers and the FM project team. Ensure all works comply with client specifications, council requirements, and industry standards. Liaise with clients, building users, and internal stakeholders to minimise disruption to operational buildings (e.g., community centres, museums). Manage materials, site logistics, and ensure works are completed on time and within budget. Maintain good working relationships with operatives, sub-contractors, and external partners. Essential Qualifications & Experience: CSCS card SMSTS (Site Management Safety Training Scheme). First Aid at work certificate Previous experience managing multiple small works or minor refurbishment projects. Proven experience working in the public sector If you are interested in the role, please apply directly or contact Josh at the Derby Office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Hey! We're Plum, your smart saving and investing app on a mission to help grow money for life. Whether you're stashing the cash for tea and toast in your first home or catching some rays during retirement, Plum's got your back. Since 2016, over 2 million people in 10 European markets have set aside more than £2 billion with our clever automation and AI -that's the magic of Plum! As recognition for our work, we've received awards from the likes of Deloitte, Finder, and more. That's all down to our passionate team of 200+ Plumsters, who work around Europe to help us achieve our mission. And now we're looking for more brilliant people to join us on our journey. The Role We're looking for a Complaints Manager to own and evolve our complaints function - ensuring customers receive fair, timely, and empathetic resolutions while turning complaint insights into meaningful product and operational improvements across the company. You'll play a key role in strengthening customer trust, regulatory excellence, and operational scalability at Plum - ensuring that every complaint not only gets resolved, but helps make our product and experience better for millions of customers. Your key responsibilities Lead the end-to-end complaints lifecycle, ensuring fast, fair, and high-quality complaint resolution. Act as the senior escalation point for complex or high-risk cases, delivering clear and fair outcomes. Ensure complaints processes meet all applicable regulatory requirements (FCA, CBC, CySEC, FOS). Identify complaint trends, root causes, and systemic issues, turning insights into actionable improvements across Product, Operations, Risk, and Customer Success. Represent the voice of the customer in decision-making forums and strategic initiatives. Partner with cross-functional teams to reduce complaint drivers and improve customer experience at scale. Lead, coach, and develop a high-performing complaints team focused on quality, fairness, and accountability. Create an environment where teams feel empowered to improve processes and customer outcomes. Improve operational efficiency through process redesign, technology, and automation initiatives. Own complaints MI, regulatory reporting, and governance updates for senior leadership and committees. Work with Compliance and Risk teams to ensure ongoing regulatory readiness as the company scales. Who you are 3+ years of experience in complaints handling customer operations within fintech, banking, or financial services, including at least 1+ year in a managerial capacity. Strong working knowledge of FCA DISP requirements and complaints governance frameworks. Customer-first mindset with a passion for delivering fair outcomes. Strong analytical capability, including root cause analysis and translating insights into operational or product improvements. Proactive approach to problem-solving and ability to efficiently collaborate with cross-functional teams. Experience scaling operations through process optimisation, automation, or tooling improvements. The skills to analyse data comfortably and delve into the details of complex problems and thrive in dynamic, fast-paced business environments. Excellent written and verbal communication skills and are fluent in English, knowledge of any other European language is a plus. Plum's Perks We're all in this together! Own part of the company through stock options Private health insurance Annual training budget Plum Premium Referral scheme: earn competitive rewards Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus Team breakfasts and team lunches. 25 days holiday + bank holidays 45 work-from-anywhere days: giving you the flexibility to work your way. 2 weeks sabbatical after 4 years to take the break you deserve. Enhanced parental leave lAnnual team trip: to a surprise destination! A fun, inclusive company culture (think ) If you think this sounds like a bit of you then don't hesitate to get in touch! Thanks, Plum Τeam Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.
Apr 24, 2026
Full time
Hey! We're Plum, your smart saving and investing app on a mission to help grow money for life. Whether you're stashing the cash for tea and toast in your first home or catching some rays during retirement, Plum's got your back. Since 2016, over 2 million people in 10 European markets have set aside more than £2 billion with our clever automation and AI -that's the magic of Plum! As recognition for our work, we've received awards from the likes of Deloitte, Finder, and more. That's all down to our passionate team of 200+ Plumsters, who work around Europe to help us achieve our mission. And now we're looking for more brilliant people to join us on our journey. The Role We're looking for a Complaints Manager to own and evolve our complaints function - ensuring customers receive fair, timely, and empathetic resolutions while turning complaint insights into meaningful product and operational improvements across the company. You'll play a key role in strengthening customer trust, regulatory excellence, and operational scalability at Plum - ensuring that every complaint not only gets resolved, but helps make our product and experience better for millions of customers. Your key responsibilities Lead the end-to-end complaints lifecycle, ensuring fast, fair, and high-quality complaint resolution. Act as the senior escalation point for complex or high-risk cases, delivering clear and fair outcomes. Ensure complaints processes meet all applicable regulatory requirements (FCA, CBC, CySEC, FOS). Identify complaint trends, root causes, and systemic issues, turning insights into actionable improvements across Product, Operations, Risk, and Customer Success. Represent the voice of the customer in decision-making forums and strategic initiatives. Partner with cross-functional teams to reduce complaint drivers and improve customer experience at scale. Lead, coach, and develop a high-performing complaints team focused on quality, fairness, and accountability. Create an environment where teams feel empowered to improve processes and customer outcomes. Improve operational efficiency through process redesign, technology, and automation initiatives. Own complaints MI, regulatory reporting, and governance updates for senior leadership and committees. Work with Compliance and Risk teams to ensure ongoing regulatory readiness as the company scales. Who you are 3+ years of experience in complaints handling customer operations within fintech, banking, or financial services, including at least 1+ year in a managerial capacity. Strong working knowledge of FCA DISP requirements and complaints governance frameworks. Customer-first mindset with a passion for delivering fair outcomes. Strong analytical capability, including root cause analysis and translating insights into operational or product improvements. Proactive approach to problem-solving and ability to efficiently collaborate with cross-functional teams. Experience scaling operations through process optimisation, automation, or tooling improvements. The skills to analyse data comfortably and delve into the details of complex problems and thrive in dynamic, fast-paced business environments. Excellent written and verbal communication skills and are fluent in English, knowledge of any other European language is a plus. Plum's Perks We're all in this together! Own part of the company through stock options Private health insurance Annual training budget Plum Premium Referral scheme: earn competitive rewards Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus Team breakfasts and team lunches. 25 days holiday + bank holidays 45 work-from-anywhere days: giving you the flexibility to work your way. 2 weeks sabbatical after 4 years to take the break you deserve. Enhanced parental leave lAnnual team trip: to a surprise destination! A fun, inclusive company culture (think ) If you think this sounds like a bit of you then don't hesitate to get in touch! Thanks, Plum Τeam Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Apr 24, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
