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hr operations manager
Claire's
Sales Assistant
Claire's
Part-Time Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless. Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love. Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment. About You Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers. Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience. Customer-First Mentality: You get people, and you love making them feel confident and empowered. Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility. Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You have completed some high school and have at least one year of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Epic Employee Discount: Score the latest accessories at an amazing discount! Career Glow-Up: Real opportunities for promotions and career growth. Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines. Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Feb 03, 2026
Full time
Part-Time Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless. Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love. Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment. About You Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers. Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience. Customer-First Mentality: You get people, and you love making them feel confident and empowered. Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility. Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You have completed some high school and have at least one year of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Epic Employee Discount: Score the latest accessories at an amazing discount! Career Glow-Up: Real opportunities for promotions and career growth. Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines. Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
CGI
Lead Change Manager
CGI Aberdeen, Aberdeenshire
Lead Change Manager Position Description CGI is delivering large-scale IT integration and transformation programmes that are reshaping how the energy sector operates. As a Change Manager within our Energy practice, you will play a critical role in ensuring complex changes to ERP, Operations and HSE systems, and Digital & Analytics solutions are successfully adopted by frontline users and leadership. Working at the intersection of people, process and technology, you will help turn transformation into lasting business outcomes. At CGI, you are trusted to take ownership of your work, encouraged to bring thoughtful, creative approaches to complex change, and supported by a collaborative network of experts committed to shared success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically 2-3 times per week and as required for workshops and key events). Your future duties and responsibilities In this role, you will design and deliver the change approach for one or more technology-enabled transformation projects, ensuring that impacts are clearly understood and that users are supported through transition. You will operate within a structured stage-gate governance model while applying Agile ways of working where they add value. Working closely with project managers, business analysts, technical leads and client sponsors, you will ensure that new processes and systems are understood, accepted and safely embedded in production and HSE-critical environments. You will take ownership of change outcomes while collaborating across teams to support sustainable adoption. Key responsibilities • Assess & Plan change impacts, stakeholder engagement and integrated change plans • Engage & Communicate with leaders, managers and end users, tailoring messages to diverse audiences • Prepare & Enable users through training, briefings and supporting materials • Monitor & Support adoption, readiness and go-live activities, including hypercare support • Collaborate & Integrate change activities with project plans, milestones and governance • Champion & Embed new ways of working and behaviours across complex delivery environments Required qualifications to be successful in this role To succeed, you will bring strong experience delivering business or organisational change on technology-enabled programmes, with the confidence to work across senior stakeholders and frontline users. You will be comfortable leading change activities while working collaboratively to achieve shared outcomes. Essential qualifications • Proven experience delivering change management or OCM activities on IT or business transformation programmes • Strong skills in change impact assessment, stakeholder mapping and change planning • Excellent communication and facilitation skills, including workshops and written communications • Extensive experience in business change or organisational change roles • Ability to work on-site in Aberdeen weekly and as required for workshops and key meetings Desirable qualifications • Formal change management certification (e.g. Prosci/ADKAR, APMG Change, CCMP) or equivalent experience • Experience supporting ERP, Operations/HSE, or Data & Analytics change initiatives • Background in energy, utilities, or other asset-intensive or safety-critical sectors Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Feb 03, 2026
Full time
Lead Change Manager Position Description CGI is delivering large-scale IT integration and transformation programmes that are reshaping how the energy sector operates. As a Change Manager within our Energy practice, you will play a critical role in ensuring complex changes to ERP, Operations and HSE systems, and Digital & Analytics solutions are successfully adopted by frontline users and leadership. Working at the intersection of people, process and technology, you will help turn transformation into lasting business outcomes. At CGI, you are trusted to take ownership of your work, encouraged to bring thoughtful, creative approaches to complex change, and supported by a collaborative network of experts committed to shared success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically 2-3 times per week and as required for workshops and key events). Your future duties and responsibilities In this role, you will design and deliver the change approach for one or more technology-enabled transformation projects, ensuring that impacts are clearly understood and that users are supported through transition. You will operate within a structured stage-gate governance model while applying Agile ways of working where they add value. Working closely with project managers, business analysts, technical leads and client sponsors, you will ensure that new processes and systems are understood, accepted and safely embedded in production and HSE-critical environments. You will take ownership of change outcomes while collaborating across teams to support sustainable adoption. Key responsibilities • Assess & Plan change impacts, stakeholder engagement and integrated change plans • Engage & Communicate with leaders, managers and end users, tailoring messages to diverse audiences • Prepare & Enable users through training, briefings and supporting materials • Monitor & Support adoption, readiness and go-live activities, including hypercare support • Collaborate & Integrate change activities with project plans, milestones and governance • Champion & Embed new ways of working and behaviours across complex delivery environments Required qualifications to be successful in this role To succeed, you will bring strong experience delivering business or organisational change on technology-enabled programmes, with the confidence to work across senior stakeholders and frontline users. You will be comfortable leading change activities while working collaboratively to achieve shared outcomes. Essential qualifications • Proven experience delivering change management or OCM activities on IT or business transformation programmes • Strong skills in change impact assessment, stakeholder mapping and change planning • Excellent communication and facilitation skills, including workshops and written communications • Extensive experience in business change or organisational change roles • Ability to work on-site in Aberdeen weekly and as required for workshops and key meetings Desirable qualifications • Formal change management certification (e.g. Prosci/ADKAR, APMG Change, CCMP) or equivalent experience • Experience supporting ERP, Operations/HSE, or Data & Analytics change initiatives • Background in energy, utilities, or other asset-intensive or safety-critical sectors Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Joshua Robert Recruitment
Client Side Estates Manager - Home Based
Joshua Robert Recruitment
We are working exclusively with a large, well-established leisure company to appoint an experienced RICS-qualified Estates Manager to support and enhance a diverse licensed and non-licensed property estate. This field-based role offers significant autonomy and influence, working closely with operational leadership, licensees, and professional advisors to drive income, protect assets, and enhance long-term estate value, while ensuring full legal and regulatory compliance. The Role Reporting into senior estate leadership, the Estates Manager will provide high-quality estate management support across the business. The role is commercially focused, combining rent, lease, and tenure management with strategic asset optimisation and strong stakeholder engagement. Key Responsibilities Managing rent assessments for new lets, rent reviews, renewals, and investment proposals in line with the Pubs Code, RICS guidance, and internal Codes of Practice Providing proactive support to regional operations teams on complex negotiations with licensees Leading and supporting rent negotiations to protect and enhance company income Managing and instructing external agents where specialist input is required Working with operations and legal teams on notices, lease events, and possession actions Proactively managing income from the non-licensed estate and identifying opportunities for growth Asset & Estate Optimisation Identifying surplus land and non-licensed assets and developing strategies to release value Securing vacant possession and coordinating with planning consultants and professional advisors Identifying opportunities to acquire freehold interests within the leasehold estate Actively managing tenure risk and protecting asset control across the estate Developing estate plans to mitigate property costs including rent, service charge, and dilapidations Managing relationships with superior landlords and negotiating lease variations, surrenders, and acquisitions Protecting ownership interests through management of boundaries, easements, and title issues Supporting negotiations relating to compulsory purchase orders where required Reviewing title plans to identify surplus land or address title risks Managing rating agents to ensure high-quality service and challenge excessive rateable values Stakeholder Engagement & Expertise Acting as a trusted estate management advisor to regional operations teams Delivering training and guidance to improve estate and leasehold understanding Supporting senior operational and estate leadership on all property-related matters Building effective working relationships with licensees to support business objectives Candidate Profile Essential RICS qualified with strong estate management experience within leisure, hospitality, retail, or multi-site property Proven track record of managing rent reviews, lease events, and estate compliance Strong commercial awareness with excellent negotiation and influencing skills Confident communicator able to challenge constructively and build credibility Highly organised, self-motivated, and comfortable working autonomously in a field-based role Good working knowledge of property law, compliance, and landlord & tenant matters Working Arrangemen Field-based role, with head office attendance required only for specific meetings Why Apply? This is an opportunity to join a highly regarded leisure business in a senior estates role offering autonomy, variety, and real commercial impact across a sizeable UK estate.
Feb 03, 2026
Full time
We are working exclusively with a large, well-established leisure company to appoint an experienced RICS-qualified Estates Manager to support and enhance a diverse licensed and non-licensed property estate. This field-based role offers significant autonomy and influence, working closely with operational leadership, licensees, and professional advisors to drive income, protect assets, and enhance long-term estate value, while ensuring full legal and regulatory compliance. The Role Reporting into senior estate leadership, the Estates Manager will provide high-quality estate management support across the business. The role is commercially focused, combining rent, lease, and tenure management with strategic asset optimisation and strong stakeholder engagement. Key Responsibilities Managing rent assessments for new lets, rent reviews, renewals, and investment proposals in line with the Pubs Code, RICS guidance, and internal Codes of Practice Providing proactive support to regional operations teams on complex negotiations with licensees Leading and supporting rent negotiations to protect and enhance company income Managing and instructing external agents where specialist input is required Working with operations and legal teams on notices, lease events, and possession actions Proactively managing income from the non-licensed estate and identifying opportunities for growth Asset & Estate Optimisation Identifying surplus land and non-licensed assets and developing strategies to release value Securing vacant possession and coordinating with planning consultants and professional advisors Identifying opportunities to acquire freehold interests within the leasehold estate Actively managing tenure risk and protecting asset control across the estate Developing estate plans to mitigate property costs including rent, service charge, and dilapidations Managing relationships with superior landlords and negotiating lease variations, surrenders, and acquisitions Protecting ownership interests through management of boundaries, easements, and title issues Supporting negotiations relating to compulsory purchase orders where required Reviewing title plans to identify surplus land or address title risks Managing rating agents to ensure high-quality service and challenge excessive rateable values Stakeholder Engagement & Expertise Acting as a trusted estate management advisor to regional operations teams Delivering training and guidance to improve estate and leasehold understanding Supporting senior operational and estate leadership on all property-related matters Building effective working relationships with licensees to support business objectives Candidate Profile Essential RICS qualified with strong estate management experience within leisure, hospitality, retail, or multi-site property Proven track record of managing rent reviews, lease events, and estate compliance Strong commercial awareness with excellent negotiation and influencing skills Confident communicator able to challenge constructively and build credibility Highly organised, self-motivated, and comfortable working autonomously in a field-based role Good working knowledge of property law, compliance, and landlord & tenant matters Working Arrangemen Field-based role, with head office attendance required only for specific meetings Why Apply? This is an opportunity to join a highly regarded leisure business in a senior estates role offering autonomy, variety, and real commercial impact across a sizeable UK estate.
Claire's
Supervisor/Manager Part-Time
Claire's Taunton, Somerset
Part-Time Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless. Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love. Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment. About You Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers. Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience. Customer-First Mentality: You get people, and you love making them feel confident and empowered. Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility. Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You have completed some high school and have at least one year of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Epic Employee Discount: Score the latest accessories at an amazing discount! Career Glow-Up: Real opportunities for promotions and career growth. Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines. Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Feb 03, 2026
Full time
Part-Time Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless. Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love. Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment. About You Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers. Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience. Customer-First Mentality: You get people, and you love making them feel confident and empowered. Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility. Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You have completed some high school and have at least one year of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Epic Employee Discount: Score the latest accessories at an amazing discount! Career Glow-Up: Real opportunities for promotions and career growth. Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines. Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Claire's
Supervisor/Manager Part-Time
Claire's
Part-Time Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless. Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love. Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment. About You Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers. Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience. Customer-First Mentality: You get people, and you love making them feel confident and empowered. Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility. Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You have completed some high school and have at least one year of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Epic Employee Discount: Score the latest accessories at an amazing discount! Career Glow-Up: Real opportunities for promotions and career growth. Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines. Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Feb 03, 2026
Full time
Part-Time Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless. Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love. Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment. About You Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers. Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience. Customer-First Mentality: You get people, and you love making them feel confident and empowered. Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility. Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You have completed some high school and have at least one year of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Epic Employee Discount: Score the latest accessories at an amazing discount! Career Glow-Up: Real opportunities for promotions and career growth. Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines. Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Principle Customer Success Manager
PagerDuty, Inc.
Overview PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. Responsibilities Build and foster executive-level trusted advisor relationships with the customer's IT, Engineering and Support organizations. Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities. Guide a customer on process, people and change management best practices to drive customers adoption of real time operations. Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan. Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline. Deliver business value and innovation to a customer's business by understanding the customers' opportunity to reduce cost and drive growth. When appropriate, recommend additional expert services needed to drive success. Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates. Represent the voice of the customer to inform our sales process or product roadmap. Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer. Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions. Predict and forecast risk, renewal and expansion within the customer portfolio. Basic Qualifications Experienced professional with 5-10 years relevant industry expertise. Experience building business value ROI models. Working knowledge in a SaaS business model. Strong knowledge of PagerDuty product and platform features and capabilities is highly desired. Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring Ability to travel to client sites as necessary Preferred Qualifications Strong consulting skills and proven results working as a trusted advisor to drive business value for customers. Thrive in a collaborative fast pace environment and as a part of a results oriented team. Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections. Worked in a DevOps environment or with a company going through a transition to DevOps. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for 9999 job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity ESPP (Employee Stock Purchase Program) Retirement or pension plan Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws) Paid volunteer time off: 20 hours per year Company-wide hack weeks Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.
Feb 03, 2026
Full time
Overview PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. Responsibilities Build and foster executive-level trusted advisor relationships with the customer's IT, Engineering and Support organizations. Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities. Guide a customer on process, people and change management best practices to drive customers adoption of real time operations. Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan. Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline. Deliver business value and innovation to a customer's business by understanding the customers' opportunity to reduce cost and drive growth. When appropriate, recommend additional expert services needed to drive success. Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates. Represent the voice of the customer to inform our sales process or product roadmap. Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer. Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions. Predict and forecast risk, renewal and expansion within the customer portfolio. Basic Qualifications Experienced professional with 5-10 years relevant industry expertise. Experience building business value ROI models. Working knowledge in a SaaS business model. Strong knowledge of PagerDuty product and platform features and capabilities is highly desired. Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring Ability to travel to client sites as necessary Preferred Qualifications Strong consulting skills and proven results working as a trusted advisor to drive business value for customers. Thrive in a collaborative fast pace environment and as a part of a results oriented team. Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections. Worked in a DevOps environment or with a company going through a transition to DevOps. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for 9999 job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity ESPP (Employee Stock Purchase Program) Retirement or pension plan Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws) Paid volunteer time off: 20 hours per year Company-wide hack weeks Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.
Veolia
Administrator
Veolia Avonmouth, Bristol
Administrator Salary: 25,825.51 per annum plus Veolia benefits Hours: 40 hours per week Monday -Friday 8:30am - 5:00pm (30-minute unpaid lunch) Location: Bristol, BS11 0YB When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Provide general administration support to line manager and wider team Effective record-keeping Manage the purchase order and invoicing processes Collecting, organising and storing efficiently all documentation in respect to compliance and security Support the operations team Answer telephone and deal with complaints and queries Emails - Replying to all customer queries Collecting, tracking and answering all customer queries The above is a summary of main duties only, other duties may be required to meet the changing nature of operational activities. What we're looking for; Previous Administrative Experience is essential Attention to detail Excellent telephone manner, good verbal and written skills. Ability to deal with people at all levels. IT literate, good communication skills, methodical approach to work Past experience and knowledge of a workshop environment would be advantageous but not essential. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 03, 2026
Full time
Administrator Salary: 25,825.51 per annum plus Veolia benefits Hours: 40 hours per week Monday -Friday 8:30am - 5:00pm (30-minute unpaid lunch) Location: Bristol, BS11 0YB When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Provide general administration support to line manager and wider team Effective record-keeping Manage the purchase order and invoicing processes Collecting, organising and storing efficiently all documentation in respect to compliance and security Support the operations team Answer telephone and deal with complaints and queries Emails - Replying to all customer queries Collecting, tracking and answering all customer queries The above is a summary of main duties only, other duties may be required to meet the changing nature of operational activities. What we're looking for; Previous Administrative Experience is essential Attention to detail Excellent telephone manner, good verbal and written skills. Ability to deal with people at all levels. IT literate, good communication skills, methodical approach to work Past experience and knowledge of a workshop environment would be advantageous but not essential. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Starling Bank
Incident Manager
Starling Bank Cardiff, South Glamorgan
Description At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. This advert will close on Friday, 6th February at 5pm. The Opportunity This role sits within the 1LoD Risk and Control Team, acting as a bridge between Engineering, Product, and Operations. You will drive the Incident Management function by; Orchestrating the response to complex incidents across a cloud-native banking platform, with a specific focus on Payments infrastructure (e.g., Faster Payments, Card Processing) to ensure minimal disruption to customer money movement, with a particular focus on Major Incident Management. Leading coordination within an Agile/DevOps environment, balancing rapid resolution with the high-rigor risk controls required of a regulated bank. Serving as a 1LoD Risk Partner, providing the 'translation layer' between technical microservice failures and their impact on Conduct Risk, Consumer Duty, and operational stability. Leading the Post-Incident Review (PIR) process to identify systemic control gaps, ensuring all resulting remediation actions are clearly defined, assigned, and tracked through to completion to meet risk and regulatory standards. Key Accountabilities Include: Enabling the Incident Command (IC) structure by providing the framework and real-time guidance that allows business and technical owners to lead their own incidents from identification through to resolution. Governing the "Golden Source" of incident data, providing robust 1LoD challenge to technical and financial impact assessments to ensure the audit trail is accurate and regulatory-compliant. Providing expert "Flight Control" during major incidents, specifically for Payments and Tech disruptions, ensuring the business owners are considering regulatory obligations and customer impact (Consumer Duty) during recovery. Synthesising incident data into high-impact Executive MI; providing a consolidated view of the Bank's risk profile by mapping technical failures to their impact on Payment Scheme compliance, Consumer Duty, and operational resilience targets. Partnering with Risk and Control owners to provide support and challenge on key decisions, ensuring accountability and the clear articulation of their risk profiles. Orchestrating the post-incident governance loop, ensuring that while the business owns the incident, the resulting remediation actions are recorded, evidenced, and tracked to closure. Requirements Regulatory Experience: An inquisitive, analytical professional with a foundational understanding of cloud-native banking including microservices, APIs, and AWS/GCP, complemented by experience in physical, cyber, and operational incident management, as well as supporting Business Continuity Planning and resilience frameworks. The ability to act as a "translation layer" in high-stress situations, taking complex microservice or payment failures and distilling them into clear, concise impact statements for Executive stakeholders. Ability to build strong relationships across Engineering and Operations. You act as a "critical friend," providing real-time guidance during incidents to ensure business owners consider regulatory obligations and customer impact (Consumer Duty) without slowing down restoration. A proactive approach to risk oversight; you are comfortable challenging the status quo and initial technical assumptions to ensure that incident data is accurate, auditable, and stands up to regulatory scrutiny. A 'can-do' attitude with the ability to take ownership of the governance loop, seeing things through from the initial "Flight Control" of a live incident to the final evidence collection for remediation actions. Skills: Working knowledge of the UK and International Payments landscape (e.g., Faster Payments, BACS, SEPA), including a conceptual understanding of the transaction lifecycle and scheme-specific requirements. Experience managing high-severity incidents that necessitate external notification (e.g., FCA/PRA), including drafting regulatory reports and managing follow-up inquiries. Hands-on experience with incident platforms (e.g., incident.io, PagerDuty, or Opsgenie) and a baseline understanding of how to use monitoring suites (e.g., Datadog, Grafana) to independently verify recovery progress. Proficiency in data tools (e.g., Google Sheets/Excel, Looker) to perform trend analysis and synthesise incident activity into high-impact Executive MI. Proven experience using GRC (Governance, Risk, and Compliance) or Audit tracking tools to ensure post-incident actions are recorded, evidenced, and tracked to closure with 1LoD rigor. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Feb 03, 2026
Full time
Description At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. This advert will close on Friday, 6th February at 5pm. The Opportunity This role sits within the 1LoD Risk and Control Team, acting as a bridge between Engineering, Product, and Operations. You will drive the Incident Management function by; Orchestrating the response to complex incidents across a cloud-native banking platform, with a specific focus on Payments infrastructure (e.g., Faster Payments, Card Processing) to ensure minimal disruption to customer money movement, with a particular focus on Major Incident Management. Leading coordination within an Agile/DevOps environment, balancing rapid resolution with the high-rigor risk controls required of a regulated bank. Serving as a 1LoD Risk Partner, providing the 'translation layer' between technical microservice failures and their impact on Conduct Risk, Consumer Duty, and operational stability. Leading the Post-Incident Review (PIR) process to identify systemic control gaps, ensuring all resulting remediation actions are clearly defined, assigned, and tracked through to completion to meet risk and regulatory standards. Key Accountabilities Include: Enabling the Incident Command (IC) structure by providing the framework and real-time guidance that allows business and technical owners to lead their own incidents from identification through to resolution. Governing the "Golden Source" of incident data, providing robust 1LoD challenge to technical and financial impact assessments to ensure the audit trail is accurate and regulatory-compliant. Providing expert "Flight Control" during major incidents, specifically for Payments and Tech disruptions, ensuring the business owners are considering regulatory obligations and customer impact (Consumer Duty) during recovery. Synthesising incident data into high-impact Executive MI; providing a consolidated view of the Bank's risk profile by mapping technical failures to their impact on Payment Scheme compliance, Consumer Duty, and operational resilience targets. Partnering with Risk and Control owners to provide support and challenge on key decisions, ensuring accountability and the clear articulation of their risk profiles. Orchestrating the post-incident governance loop, ensuring that while the business owns the incident, the resulting remediation actions are recorded, evidenced, and tracked to closure. Requirements Regulatory Experience: An inquisitive, analytical professional with a foundational understanding of cloud-native banking including microservices, APIs, and AWS/GCP, complemented by experience in physical, cyber, and operational incident management, as well as supporting Business Continuity Planning and resilience frameworks. The ability to act as a "translation layer" in high-stress situations, taking complex microservice or payment failures and distilling them into clear, concise impact statements for Executive stakeholders. Ability to build strong relationships across Engineering and Operations. You act as a "critical friend," providing real-time guidance during incidents to ensure business owners consider regulatory obligations and customer impact (Consumer Duty) without slowing down restoration. A proactive approach to risk oversight; you are comfortable challenging the status quo and initial technical assumptions to ensure that incident data is accurate, auditable, and stands up to regulatory scrutiny. A 'can-do' attitude with the ability to take ownership of the governance loop, seeing things through from the initial "Flight Control" of a live incident to the final evidence collection for remediation actions. Skills: Working knowledge of the UK and International Payments landscape (e.g., Faster Payments, BACS, SEPA), including a conceptual understanding of the transaction lifecycle and scheme-specific requirements. Experience managing high-severity incidents that necessitate external notification (e.g., FCA/PRA), including drafting regulatory reports and managing follow-up inquiries. Hands-on experience with incident platforms (e.g., incident.io, PagerDuty, or Opsgenie) and a baseline understanding of how to use monitoring suites (e.g., Datadog, Grafana) to independently verify recovery progress. Proficiency in data tools (e.g., Google Sheets/Excel, Looker) to perform trend analysis and synthesise incident activity into high-impact Executive MI. Proven experience using GRC (Governance, Risk, and Compliance) or Audit tracking tools to ensure post-incident actions are recorded, evidenced, and tracked to closure with 1LoD rigor. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Government Digital & Data
Senior Project Manager - Driver and Vehicle Licensing Agency - G7
Government Digital & Data Wales, Yorkshire
Location Swansea About the job Job summary Do you have experience in project management and successfully implementing change? Do you thrive on leading from the front when delivering projects, bringing structure and clarity to a complex and changing environment? If you can build and utilise strong relationships at a senior level in order to deliver project outcomes, we would love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers Job description We are looking for experienced Project Managers to take responsibility for leading and driving the delivery of a range of key strategic transformational change projects. Your day-to-day responsibilities will include managing one or more complex, medium/high risk programmes or projects, delivering changes via multi-disciplinary, matrix-managed teams. As a strong and experienced project leader, you will be responsible for creating a cohesive delivery environment, motivating and supporting your teams with any challenges that they may face. You will be responsible for securing and managing internal resources and external suppliers, taking full responsibility for budgetary forecasting and management, managing the dependencies and interfaces with other projects, programmes and BAU operations. You will lead multi-disciplinary teams delivering a range of transformational digital, technology and business change projects, planning in detail through all lifecycle stages, and working collaboratively to realise benefits and achieve business outcomes. In addition to strong change management skills, individuals that have an interest and experience in delivering change through technology would thrive in our environment. Our Project and Portfolio Management (PPM) capability sits within the IT Services (ITS) Directorate, where we take responsibility for managing and delivering strategic change programmes across the entire Agency. This role will report directly to one of our Portfolio Managers, where you will work as part of their senior team within a programme environment. You will play an active and critical part in improving the performance of the wider project delivery environment. At the Driver and Vehicle Licencing Agency (DVLA), PPM is about more than just technology delivery. Our projects and programmes encompass the full business change lifecycle, covering areas such as customer migration and digital channel shift, business process improvement, strategic procurement, asset replacement, and IT infrastructure delivery. All the while, we focus on improving outcomes for our customers, stakeholders and staff, which makes the DVLA Change Portfolio an exciting and challenging environment within which to work. The DVLA G7 Senior Project Manager role aligns to the Project Manager 3 role within the Government Project Delivery Capability Framework (PDCF) as set out by the Government Project Delivery Profession, along with encompassing aspects of the Delivery Manager role within the Government Digital and Data Framework. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Your responsibilities will include but will not be limited to: Project Management: Day to day management and leadership of the project and the project team. Provide effective leadership and management controls. Set project controls. Design the project structure and organisation appropriate to stage. Set appropriate delivery methodologies. Develop detailed plans. Manage effective transition between project phases. Risks & Issues: Identify and monitor project risks and issues. Develop mitigating actions and escalate as appropriate. Identify and work with related projects to manage interdependencies. Budget: Develop the budget and track delivery within budget. Stakeholder Management: Identify and manage stakeholder relationships and need for senior level support. Manage internal and external relationships as appropriate. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Would you like to find out more about the role, the digital team and what it's like to work at DVLA? If so, we are organising a familiarisation session where you can virtually 'meet the team' on 18th February at 12pm. Please click here to book on. Person specification To be successful in this role you will need to have the following experience: You will have a depth of experience of successfully managing medium or large-scale projects, with a track record of delivering a range of business outcomes. You may have gathered relevant professional project management qualifications over the course of your career (Prince2, Prince2Agile, MSP, MoP, and/or APMP, or equivalent). If these are not already held, then you must be willing to work towards them once in role. Your leadership approach will see you lead from the front and drive those around you to achieve shared objectives, while using your team and wider networks to ensure the right things happen. You will be comfortable with empowerment, using your problem-solving skills to evaluate the best solutions while presenting your findings persuasively in order to gain buy-in. You will be confident when making decisions and handling difficult conversations with others, professionally and with sensitivity. You will have excellent communication skills, adapting your style and quickly developing rapport to maximise both impact and understanding. You will be comfortable engaging at all levels across DVLA, DfT and Government where required, acting as an ambassador for DVLA change delivery and the wider Government Project Delivery Profession.
Feb 03, 2026
Full time
Location Swansea About the job Job summary Do you have experience in project management and successfully implementing change? Do you thrive on leading from the front when delivering projects, bringing structure and clarity to a complex and changing environment? If you can build and utilise strong relationships at a senior level in order to deliver project outcomes, we would love to hear from you! Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers Job description We are looking for experienced Project Managers to take responsibility for leading and driving the delivery of a range of key strategic transformational change projects. Your day-to-day responsibilities will include managing one or more complex, medium/high risk programmes or projects, delivering changes via multi-disciplinary, matrix-managed teams. As a strong and experienced project leader, you will be responsible for creating a cohesive delivery environment, motivating and supporting your teams with any challenges that they may face. You will be responsible for securing and managing internal resources and external suppliers, taking full responsibility for budgetary forecasting and management, managing the dependencies and interfaces with other projects, programmes and BAU operations. You will lead multi-disciplinary teams delivering a range of transformational digital, technology and business change projects, planning in detail through all lifecycle stages, and working collaboratively to realise benefits and achieve business outcomes. In addition to strong change management skills, individuals that have an interest and experience in delivering change through technology would thrive in our environment. Our Project and Portfolio Management (PPM) capability sits within the IT Services (ITS) Directorate, where we take responsibility for managing and delivering strategic change programmes across the entire Agency. This role will report directly to one of our Portfolio Managers, where you will work as part of their senior team within a programme environment. You will play an active and critical part in improving the performance of the wider project delivery environment. At the Driver and Vehicle Licencing Agency (DVLA), PPM is about more than just technology delivery. Our projects and programmes encompass the full business change lifecycle, covering areas such as customer migration and digital channel shift, business process improvement, strategic procurement, asset replacement, and IT infrastructure delivery. All the while, we focus on improving outcomes for our customers, stakeholders and staff, which makes the DVLA Change Portfolio an exciting and challenging environment within which to work. The DVLA G7 Senior Project Manager role aligns to the Project Manager 3 role within the Government Project Delivery Capability Framework (PDCF) as set out by the Government Project Delivery Profession, along with encompassing aspects of the Delivery Manager role within the Government Digital and Data Framework. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Your responsibilities will include but will not be limited to: Project Management: Day to day management and leadership of the project and the project team. Provide effective leadership and management controls. Set project controls. Design the project structure and organisation appropriate to stage. Set appropriate delivery methodologies. Develop detailed plans. Manage effective transition between project phases. Risks & Issues: Identify and monitor project risks and issues. Develop mitigating actions and escalate as appropriate. Identify and work with related projects to manage interdependencies. Budget: Develop the budget and track delivery within budget. Stakeholder Management: Identify and manage stakeholder relationships and need for senior level support. Manage internal and external relationships as appropriate. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Would you like to find out more about the role, the digital team and what it's like to work at DVLA? If so, we are organising a familiarisation session where you can virtually 'meet the team' on 18th February at 12pm. Please click here to book on. Person specification To be successful in this role you will need to have the following experience: You will have a depth of experience of successfully managing medium or large-scale projects, with a track record of delivering a range of business outcomes. You may have gathered relevant professional project management qualifications over the course of your career (Prince2, Prince2Agile, MSP, MoP, and/or APMP, or equivalent). If these are not already held, then you must be willing to work towards them once in role. Your leadership approach will see you lead from the front and drive those around you to achieve shared objectives, while using your team and wider networks to ensure the right things happen. You will be comfortable with empowerment, using your problem-solving skills to evaluate the best solutions while presenting your findings persuasively in order to gain buy-in. You will be confident when making decisions and handling difficult conversations with others, professionally and with sensitivity. You will have excellent communication skills, adapting your style and quickly developing rapport to maximise both impact and understanding. You will be comfortable engaging at all levels across DVLA, DfT and Government where required, acting as an ambassador for DVLA change delivery and the wider Government Project Delivery Profession.
KFC UK
Restaurant Manager
KFC UK
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £35,000 - £40,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Feb 03, 2026
Full time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £35,000 - £40,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
CGI
Director Consulting Services (DCS)
CGI
Director Consulting Services (DCS) Position Description The Secure Innovation (SI) sub-sector is part of the SDI BU and sits within the Secure Innovation & Advisory (SIA) sector. SI is seeking to appoint a Director Consulting Services (DCS) to manage project delivery, partner management and business development into Secure Government. The DCS will be part of the Delivery Unit leadership team, formally reporting to VPCS Secure Innovation (SI). The successful applicant will also be part of the SIA management team. This is an exciting opportunity to work for the largest UK client-facing BU in an area that is well established, known for high performance, fast-paced, and successful delivery of mission critical projects to a range of important clients. You will be able to demonstrate significant experience as a client lead, where you have developed senior client relationships to deliver optimal business solutions. Your future duties and responsibilities . Work with the Director team within SI to define and shape an efficient business strategy that links Consultancy with Development, grows the business and further enhances CGI's delivery reputation with the clients. . Deliver business outcomes that enable SI to achieve its full set of FY objectives Team and partner Management . Take career responsibility for up to 20 partners, ensuring that: . Manage recruitment to develop a pipeline of suitable development capability . Ensure efficient resourcing so that partner utilisation remains in line with SI&C metrics. . Complete PSAP meetings in accordance with the plan and ensure timely completion of questionnaires . Assess PSAP comments to develop and deliver suitable initiatives that continuously improve the area's PSAP scores . Develop and deliver regular team meetings and events to ensure on-going partner engagement . Promote partner involvement in CGIs Social Value initiatives Operations Management . Ensure application of all relevant CGI Frameworks (OMF, CPMF, BEMF, CMF) . Approve timesheets and invoices in line with CGI deadlines . Manage invoicing and payments to control WIP, A/R and DSO . Manage partner availability and utilisation . Accurately forecast and deliver revenue, margin and cash collection . Shape and maintain a strong security culture that conforms to the client's requirements as well as CGI's. . Develop and maintain a clearance pipeline for partners. . Take a full role in the monthly SI Steering Board, Sector Cabinet and BU Director events Service Delivery . Oversee and ensure the successful delivery of all CGI projects/services rendered to clients under your responsibility . Ensure governance and program/project committees are in place . Ensure engagement health checks are performed and resulting actions taken . Lead teams to shape, innovate, develop and improve CGI services and portfolio for client benefit & CGI's profitable growth . For winning bids, ensure a successful transition into delivery with STEP reviews taking place as per the BEMF processes. . Ensure that engagements operate efficiently, deliver CRU margins, achieve contracted delivery milestones and enhance partners careers. Client Relationship & Business Development: . Conduct CSAPs in line with the SI CSAP plan. . Maintain regular contact with client managers to ensure appropriate engagement visibility, demonstrations and reporting. . Work with the VPCS and the SIA team of DCSs to support the engagement with new client areas as required . Maintain a pipeline of new opportunities, engagement extensions and enhancements. . Remain up to date with CGI offerings that may be relevant to the business domain. This includes Emerging Technology initiatives and the work of the Emerging Technology Lab . Maintain a current set of opportunity data on the CRM tool. Information to be suitably declassified. . Work with the relevant DCSs and DCEs to shape and produce viable CGI bids . Work with the BU Finance, Security, Commercial and HR specialists to ensure that bid submissions are compliant with CGI's Management Foundation. . Ensure that bids are compliant with client requirements and timely submission. Required qualifications to be successful in this role . Hold or be able to hold a current HMG HLC or any other current UK HLC that is less than three years old. . Be able to attend client site in London on a regular basis. . Demonstrate experience of delivering client engagements (projects, services or delivery centre operations) ideally to HMG. . Have practical experience of implementing the CGI Management Framework, in particular CPMF and aspects of the Enterprise Policies and Processes. . Have experience managing partners including annual reviews and career development in line with MPMF. Ideally the candidate will be able to demonstrate knowledge and experience of the Secure Government and their operational environment. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Feb 03, 2026
Full time
Director Consulting Services (DCS) Position Description The Secure Innovation (SI) sub-sector is part of the SDI BU and sits within the Secure Innovation & Advisory (SIA) sector. SI is seeking to appoint a Director Consulting Services (DCS) to manage project delivery, partner management and business development into Secure Government. The DCS will be part of the Delivery Unit leadership team, formally reporting to VPCS Secure Innovation (SI). The successful applicant will also be part of the SIA management team. This is an exciting opportunity to work for the largest UK client-facing BU in an area that is well established, known for high performance, fast-paced, and successful delivery of mission critical projects to a range of important clients. You will be able to demonstrate significant experience as a client lead, where you have developed senior client relationships to deliver optimal business solutions. Your future duties and responsibilities . Work with the Director team within SI to define and shape an efficient business strategy that links Consultancy with Development, grows the business and further enhances CGI's delivery reputation with the clients. . Deliver business outcomes that enable SI to achieve its full set of FY objectives Team and partner Management . Take career responsibility for up to 20 partners, ensuring that: . Manage recruitment to develop a pipeline of suitable development capability . Ensure efficient resourcing so that partner utilisation remains in line with SI&C metrics. . Complete PSAP meetings in accordance with the plan and ensure timely completion of questionnaires . Assess PSAP comments to develop and deliver suitable initiatives that continuously improve the area's PSAP scores . Develop and deliver regular team meetings and events to ensure on-going partner engagement . Promote partner involvement in CGIs Social Value initiatives Operations Management . Ensure application of all relevant CGI Frameworks (OMF, CPMF, BEMF, CMF) . Approve timesheets and invoices in line with CGI deadlines . Manage invoicing and payments to control WIP, A/R and DSO . Manage partner availability and utilisation . Accurately forecast and deliver revenue, margin and cash collection . Shape and maintain a strong security culture that conforms to the client's requirements as well as CGI's. . Develop and maintain a clearance pipeline for partners. . Take a full role in the monthly SI Steering Board, Sector Cabinet and BU Director events Service Delivery . Oversee and ensure the successful delivery of all CGI projects/services rendered to clients under your responsibility . Ensure governance and program/project committees are in place . Ensure engagement health checks are performed and resulting actions taken . Lead teams to shape, innovate, develop and improve CGI services and portfolio for client benefit & CGI's profitable growth . For winning bids, ensure a successful transition into delivery with STEP reviews taking place as per the BEMF processes. . Ensure that engagements operate efficiently, deliver CRU margins, achieve contracted delivery milestones and enhance partners careers. Client Relationship & Business Development: . Conduct CSAPs in line with the SI CSAP plan. . Maintain regular contact with client managers to ensure appropriate engagement visibility, demonstrations and reporting. . Work with the VPCS and the SIA team of DCSs to support the engagement with new client areas as required . Maintain a pipeline of new opportunities, engagement extensions and enhancements. . Remain up to date with CGI offerings that may be relevant to the business domain. This includes Emerging Technology initiatives and the work of the Emerging Technology Lab . Maintain a current set of opportunity data on the CRM tool. Information to be suitably declassified. . Work with the relevant DCSs and DCEs to shape and produce viable CGI bids . Work with the BU Finance, Security, Commercial and HR specialists to ensure that bid submissions are compliant with CGI's Management Foundation. . Ensure that bids are compliant with client requirements and timely submission. Required qualifications to be successful in this role . Hold or be able to hold a current HMG HLC or any other current UK HLC that is less than three years old. . Be able to attend client site in London on a regular basis. . Demonstrate experience of delivering client engagements (projects, services or delivery centre operations) ideally to HMG. . Have practical experience of implementing the CGI Management Framework, in particular CPMF and aspects of the Enterprise Policies and Processes. . Have experience managing partners including annual reviews and career development in line with MPMF. Ideally the candidate will be able to demonstrate knowledge and experience of the Secure Government and their operational environment. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Head of Customer Services
Travelodge Hotels Limited
Find where you belong! Are you a hands on leader who believes the best customer service is the kind the customer never has to ask for? We are looking for a Head of Customer Service to lead the transformation of our support ecosystem. If this sounds like you, we would love to hear from you. What's it all about? You will lead a small, dedicated customer services team and work cross functionally to enhance the post stay experience for our guests. By partnering with our Digital, Customer, and Operations teams, you will embed "future-proofed" solutions that improve customer responsiveness and satisfaction. Success in this role is defined by three pillars: happier customers, fewer unnecessary contacts, and a more responsive operation. Key Responsibilities to include but not limited to: Colleague engagement: Build high-performance team culture that balances human empathy with digital fluency, fostering a culture of continuous improvement. Drive Automation & AI: Leverage technology to enhance responsiveness and improve guest interations-from sophisticated chatbots and self-service journeys to AI-assisted responses. Eliminate Friction: Continuous improvement of processes and policies and working as part of a cross functional team to remove "avoidable" contact, ensuring that when guests do reach out, their issues are resolved the first time, every time. Insights into Action: Work with our insights and reporting team to track contact drivers, identify automation opportunities, and opportunities to reduce contacts. Strategic Growth: Support the development of our future operating model, ensuring our support infrastructure aligns perfectly with our digital-first guest proposition. High-Stakes Resolution: Act as the final point of accountability for high-risk PR cases and CEO-level escalations, handling sensitive issues with poise. Financial Control: Manage and optimise a multi-million pound refunds budget, ensuring commercial efficiency without compromising guest loyalty. This isn't just about managing a team; it's about reimagining the customer post stay experience. Your mission is to evolve our operation into a faster, smarter, and more intuitive experience by leveraging automation and cutting-edge process redesign. You will be play a key role in the development of a "straight-to-room" support model that delights our guests and optimises efficiency. Why Travelodge? We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. And we care about our colleagues' wellbeing, so we ensure there are plenty of resources available so everyone can look after their emotional, physical, financial and work wellbeing. We call this "Better Me". Who will this appeal to? Are you obsessed with the question, "How could this be easier?" We are looking for a hands on Head of Customer Service to redefine the post stay guest journey across our national budget hotel portfolio. You'll be the driving force behind our digital and dedicated contact centre transformation, using your experience in fast-paced environments to make service smarter every day. We don't just want a manager; we want a curious, creative leader who views automation and new tools as a playground for innovation. If you thrive on experimenting with fresh ways of working to streamline operations while enhancing the guest experience, you'll find a perfect home here. Data is the heartbeat of our decision-making, and you'll need the expertise to turn complex metrics into compelling stories that influence stakeholders and shape our national strategy. You aren't just comfortable with trends-you anticipate them to improve both service quality and cost-efficiency. Most importantly, you are a master of people-led change. You know how to inspire diverse teams, land large-scale transitions at pace, and bring everyone along on the journey. Join us and use your influence to build a seamless, tech-forward service culture that sets a new standard for the budget sector. What are the extra benefits of working for Travelodge? Up to £90,000 FTE & Annualise Bonus Contributory pension scheme Car Allowance Life Assurance Scheme Up to Family Cover Bupa healthcare Hybrid working - a minimum of 60% of your time should be spent in the office and/or visiting suppliers 50% personal discount for hotel bookings and great friends and family discounts too! 25 days holiday + bank holidays, increasing with length of service
Feb 03, 2026
Full time
Find where you belong! Are you a hands on leader who believes the best customer service is the kind the customer never has to ask for? We are looking for a Head of Customer Service to lead the transformation of our support ecosystem. If this sounds like you, we would love to hear from you. What's it all about? You will lead a small, dedicated customer services team and work cross functionally to enhance the post stay experience for our guests. By partnering with our Digital, Customer, and Operations teams, you will embed "future-proofed" solutions that improve customer responsiveness and satisfaction. Success in this role is defined by three pillars: happier customers, fewer unnecessary contacts, and a more responsive operation. Key Responsibilities to include but not limited to: Colleague engagement: Build high-performance team culture that balances human empathy with digital fluency, fostering a culture of continuous improvement. Drive Automation & AI: Leverage technology to enhance responsiveness and improve guest interations-from sophisticated chatbots and self-service journeys to AI-assisted responses. Eliminate Friction: Continuous improvement of processes and policies and working as part of a cross functional team to remove "avoidable" contact, ensuring that when guests do reach out, their issues are resolved the first time, every time. Insights into Action: Work with our insights and reporting team to track contact drivers, identify automation opportunities, and opportunities to reduce contacts. Strategic Growth: Support the development of our future operating model, ensuring our support infrastructure aligns perfectly with our digital-first guest proposition. High-Stakes Resolution: Act as the final point of accountability for high-risk PR cases and CEO-level escalations, handling sensitive issues with poise. Financial Control: Manage and optimise a multi-million pound refunds budget, ensuring commercial efficiency without compromising guest loyalty. This isn't just about managing a team; it's about reimagining the customer post stay experience. Your mission is to evolve our operation into a faster, smarter, and more intuitive experience by leveraging automation and cutting-edge process redesign. You will be play a key role in the development of a "straight-to-room" support model that delights our guests and optimises efficiency. Why Travelodge? We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. And we care about our colleagues' wellbeing, so we ensure there are plenty of resources available so everyone can look after their emotional, physical, financial and work wellbeing. We call this "Better Me". Who will this appeal to? Are you obsessed with the question, "How could this be easier?" We are looking for a hands on Head of Customer Service to redefine the post stay guest journey across our national budget hotel portfolio. You'll be the driving force behind our digital and dedicated contact centre transformation, using your experience in fast-paced environments to make service smarter every day. We don't just want a manager; we want a curious, creative leader who views automation and new tools as a playground for innovation. If you thrive on experimenting with fresh ways of working to streamline operations while enhancing the guest experience, you'll find a perfect home here. Data is the heartbeat of our decision-making, and you'll need the expertise to turn complex metrics into compelling stories that influence stakeholders and shape our national strategy. You aren't just comfortable with trends-you anticipate them to improve both service quality and cost-efficiency. Most importantly, you are a master of people-led change. You know how to inspire diverse teams, land large-scale transitions at pace, and bring everyone along on the journey. Join us and use your influence to build a seamless, tech-forward service culture that sets a new standard for the budget sector. What are the extra benefits of working for Travelodge? Up to £90,000 FTE & Annualise Bonus Contributory pension scheme Car Allowance Life Assurance Scheme Up to Family Cover Bupa healthcare Hybrid working - a minimum of 60% of your time should be spent in the office and/or visiting suppliers 50% personal discount for hotel bookings and great friends and family discounts too! 25 days holiday + bank holidays, increasing with length of service
BDO UK
Senior Executive - Risk Advisory Services
BDO UK Kingston Upon Thames, Surrey
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fastmoving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision-making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As a Senior Executive within RAS, you will play an important role in delivering high quality internal audit, assurance and advisory services to our Public Sector clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. You will be hands on in the execution of engagements, building strong technical capability, developing professional judgement, and supporting the effective delivery of engagements. Alongside this, you will act as a role model for junior team members, helping to build a high performing and collaborative team environment. You'll be someone with An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. A recognised professional qualification (e.g. ACA, ACCA, CIA, CMIIA/MIIA, CCAB or equivalent), with relevant experience in risk management, internal audit and systems / controls testing. Awareness of compliance, legislative and wider market issues relevant to client organisations, and the ability to consider these when identifying risks and audit findings. Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and support clear, well reasoned conclusions. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues and to explain issues clearly. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fastmoving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision-making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As a Senior Executive within RAS, you will play an important role in delivering high quality internal audit, assurance and advisory services to our Public Sector clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. You will be hands on in the execution of engagements, building strong technical capability, developing professional judgement, and supporting the effective delivery of engagements. Alongside this, you will act as a role model for junior team members, helping to build a high performing and collaborative team environment. You'll be someone with An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. A recognised professional qualification (e.g. ACA, ACCA, CIA, CMIIA/MIIA, CCAB or equivalent), with relevant experience in risk management, internal audit and systems / controls testing. Awareness of compliance, legislative and wider market issues relevant to client organisations, and the ability to consider these when identifying risks and audit findings. Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and support clear, well reasoned conclusions. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues and to explain issues clearly. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Assistant Store Manager Bristol
Reiss Limited Bristol, Gloucestershire
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in Bristol on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skill What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Feb 03, 2026
Full time
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in Bristol on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skill What we'll do for you Seasonal business wear allowance Generous employee discount Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Employee referral scheme Career development opportunities Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
CGI
Office Manager
CGI Nottingham, Nottinghamshire
Office Manager Position Description At CGI, you'll play a key role in creating a secure, efficient and welcoming experience for everyone on site as an Office Manager. This role puts you at the heart of daily operations, where you'll help maintain a smooth, professional environment and contribute to a community built on trust, collaboration and meaningful impact. You'll take ownership of essential services, bring new ideas to how we support our members and visitors, and grow within a team that values creativity, responsibility and support as part of your career journey. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities In this role, you'll be the first point of contact for visitors and contractors, ensuring a positive and secure experience. You'll manage reception operations, support facility tasks and help keep the site running smoothly. You will also carry out routine checks, keep areas organised and work with colleagues to maintain a safe and professional environment. • Greet and check in visitors and contractors • Manage reception inboxes and lost property • Coordinate meeting room bookings • Maintain a clean and organised reception • Escort visitors and contractors • Conduct fire alarm tests and site patrols • Report building faults and risks • Support vending and refreshment stock levels Required qualifications to be successful in this role You should bring experience in facilities management, strong communication skills and a customer-focused approach. You'll be organised, proactive and confident working in a professional environment. • Facilities Management experience in a professional setting • Strong communication and customer service skills • Experience with facilities contractor management • Good administrative skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Feb 03, 2026
Full time
Office Manager Position Description At CGI, you'll play a key role in creating a secure, efficient and welcoming experience for everyone on site as an Office Manager. This role puts you at the heart of daily operations, where you'll help maintain a smooth, professional environment and contribute to a community built on trust, collaboration and meaningful impact. You'll take ownership of essential services, bring new ideas to how we support our members and visitors, and grow within a team that values creativity, responsibility and support as part of your career journey. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities In this role, you'll be the first point of contact for visitors and contractors, ensuring a positive and secure experience. You'll manage reception operations, support facility tasks and help keep the site running smoothly. You will also carry out routine checks, keep areas organised and work with colleagues to maintain a safe and professional environment. • Greet and check in visitors and contractors • Manage reception inboxes and lost property • Coordinate meeting room bookings • Maintain a clean and organised reception • Escort visitors and contractors • Conduct fire alarm tests and site patrols • Report building faults and risks • Support vending and refreshment stock levels Required qualifications to be successful in this role You should bring experience in facilities management, strong communication skills and a customer-focused approach. You'll be organised, proactive and confident working in a professional environment. • Facilities Management experience in a professional setting • Strong communication and customer service skills • Experience with facilities contractor management • Good administrative skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Assistant Store Manager I - CE UK BROMPTON ROAD (40 Hours)
Tapestry, Inc.
Select how often (in days) to receive an alert: Assistant Store Manager I - CE UK BROMPTON ROAD (40 Hours) Coach London, LND, GB Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. ASSISTANT STORE MANAGER Primary Purpose The Assistant Store Manager leads the store with their Store Manager by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach Standards. We are looking for an exceptional Assistant Store Manager that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Coach Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store and support the Store Manager; Show leadership through role modeling Coach Service behaviors and Coach selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store manager, peers, supervisors, and corporate partners; Assists in developing plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus:Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results:Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly:Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at . Job Segment: Outside Sales, Retail Manager, Retail Operations, Store Manager, Sales, Retail
Feb 03, 2026
Full time
Select how often (in days) to receive an alert: Assistant Store Manager I - CE UK BROMPTON ROAD (40 Hours) Coach London, LND, GB Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. ASSISTANT STORE MANAGER Primary Purpose The Assistant Store Manager leads the store with their Store Manager by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach Standards. We are looking for an exceptional Assistant Store Manager that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Coach Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store and support the Store Manager; Show leadership through role modeling Coach Service behaviors and Coach selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store manager, peers, supervisors, and corporate partners; Assists in developing plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus:Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results:Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly:Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at . Job Segment: Outside Sales, Retail Manager, Retail Operations, Store Manager, Sales, Retail
Technical Customer Success Manager
Protex AI, Kilcaskin, Grange, Lisnagry, Co.
Protex AI is the AI safety and operations intelligence company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64 % risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real time, AI powered insights. About the Role The Technical Client Success Manager (TCSM) plays a critical role in driving platform adoption and ensuring client satisfaction. By delivering tailored training, facilitating seamless onboarding, and providing actionable support, the TCSM ensures client sites fully realize the value of the Protex platform. This role requires a deep understanding of Protex AI's product suite and strong technical problem solving and project management skills. Acting as the primary advocate for client needs, the TCSM supports sites in achieving their goals while identifying opportunities for enhanced adoption and operational efficiency. The TCSM serves as the Voice of the Customer, proactively identifying opportunities to enhance Protex's product and service offerings, sharing actionable insights with internal teams, and contributing to the continuous improvement of client success processes. What You'll Do Technical Expertise and Configuration Build and maintain advanced knowledge of Protex's product features, architecture, and capabilities to set clear expectations, provide informed guidance and resolve client site challenges. Address platform usage questions and configure in app settings to meet specific client requirements within the TCSM's scope of expertise. Escalate unresolved or complex technical issues to Support or Engineering with clear, detailed documentation on user behavior trends, system performance concerns, and barriers to adoption to facilitate timely resolution. Monitor system usage trends and performance metrics to proactively identify potential technical concerns and recommend solutions. Enablement and Adoption Own the onboarding and enablement processes, ensuring each site is set up for success with tailored workflows, platform configurations, and user specific training materials. Deliver customized usage strategies, including aligning workflows with platform capabilities, configuring system settings, and addressing adoption challenges. Track site level adoption rates and usage patterns; as necessary, develop and implement action plans to address underutilization, optimize platform capabilities, and increase user engagement. Site Level Success and Client Satisfaction Serve as the primary point of contact for assigned sites, managing site level relationships through onboarding, training, and ongoing support to build trust and drive satisfaction. Conduct regular check ins with site stakeholders to evaluate adoption progress and address operational needs, changes, or concerns. Proactively gather and act on feedback from site users to identify opportunities for meaningful enhancements to both product features and service delivery. Growth Influence and Strategic Alignment Leverage a commercial mindset to partner with Account Managers and Sales to identify opportunities for expansion or upselling based on site level performance and feedback. Provide detailed insights, such as impact reviews and usage metrics, to support the development of compelling value propositions. Collaborate on strategic account planning to align adoption efforts with broader client goals and revenue opportunities. Cross Functional Client Advocacy In addition to playing the voice of the customer on the product side, partner closely with Marketing to showcase successful client outcomes and innovative use cases through initiatives such as webinars, case studies, or onsite events that drive brand awareness and growth. Share user experiences and best practices, such as platform usage, business cases or communication strategies, with internal teams, fostering a feedback loop that informs product improvements and enhances the client experience. What You'll Need Experience: Minimum of 5 years in client success, technical account management, or project management within a B2B SaaS or tech environment, with a strong record of managing enterprise level accounts; demonstrated experience in managing Annual Recurring Revenue (ARR)/Monthly Recurring Revenue (MRR) goals. Demonstrated understanding of EHS industry trends, challenges, and opportunities. Technical Prowess: Strong grasp of SaaS architecture, integrations, and technical problem solving, with the ability to comprehend and communicate complex technical details to both clients and internal teams. A demonstrated understanding of computer vision, AI, and system networks is a bonus. Project Management: Proven ability to lead complex projects using modern project management methodologies for multi phase projects with agility and attention to detail. Strategic Acumen: Ability to think critically and creatively, with a commercial mindset that drives value and builds strong client relationships, with the ability to identify growth opportunities within accounts. Dynamic Presence: Approachable and energetic, capable of leading client conversations, presentations, and discussions that foster trust and alignment. Adaptability & Problem Solving: Skilled in navigating evolving client needs, with the agility to adapt and prioritize as business priorities shift. Travel Requirements: Willingness to travel to client sites as necessary. Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Feb 03, 2026
Full time
Protex AI is the AI safety and operations intelligence company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64 % risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real time, AI powered insights. About the Role The Technical Client Success Manager (TCSM) plays a critical role in driving platform adoption and ensuring client satisfaction. By delivering tailored training, facilitating seamless onboarding, and providing actionable support, the TCSM ensures client sites fully realize the value of the Protex platform. This role requires a deep understanding of Protex AI's product suite and strong technical problem solving and project management skills. Acting as the primary advocate for client needs, the TCSM supports sites in achieving their goals while identifying opportunities for enhanced adoption and operational efficiency. The TCSM serves as the Voice of the Customer, proactively identifying opportunities to enhance Protex's product and service offerings, sharing actionable insights with internal teams, and contributing to the continuous improvement of client success processes. What You'll Do Technical Expertise and Configuration Build and maintain advanced knowledge of Protex's product features, architecture, and capabilities to set clear expectations, provide informed guidance and resolve client site challenges. Address platform usage questions and configure in app settings to meet specific client requirements within the TCSM's scope of expertise. Escalate unresolved or complex technical issues to Support or Engineering with clear, detailed documentation on user behavior trends, system performance concerns, and barriers to adoption to facilitate timely resolution. Monitor system usage trends and performance metrics to proactively identify potential technical concerns and recommend solutions. Enablement and Adoption Own the onboarding and enablement processes, ensuring each site is set up for success with tailored workflows, platform configurations, and user specific training materials. Deliver customized usage strategies, including aligning workflows with platform capabilities, configuring system settings, and addressing adoption challenges. Track site level adoption rates and usage patterns; as necessary, develop and implement action plans to address underutilization, optimize platform capabilities, and increase user engagement. Site Level Success and Client Satisfaction Serve as the primary point of contact for assigned sites, managing site level relationships through onboarding, training, and ongoing support to build trust and drive satisfaction. Conduct regular check ins with site stakeholders to evaluate adoption progress and address operational needs, changes, or concerns. Proactively gather and act on feedback from site users to identify opportunities for meaningful enhancements to both product features and service delivery. Growth Influence and Strategic Alignment Leverage a commercial mindset to partner with Account Managers and Sales to identify opportunities for expansion or upselling based on site level performance and feedback. Provide detailed insights, such as impact reviews and usage metrics, to support the development of compelling value propositions. Collaborate on strategic account planning to align adoption efforts with broader client goals and revenue opportunities. Cross Functional Client Advocacy In addition to playing the voice of the customer on the product side, partner closely with Marketing to showcase successful client outcomes and innovative use cases through initiatives such as webinars, case studies, or onsite events that drive brand awareness and growth. Share user experiences and best practices, such as platform usage, business cases or communication strategies, with internal teams, fostering a feedback loop that informs product improvements and enhances the client experience. What You'll Need Experience: Minimum of 5 years in client success, technical account management, or project management within a B2B SaaS or tech environment, with a strong record of managing enterprise level accounts; demonstrated experience in managing Annual Recurring Revenue (ARR)/Monthly Recurring Revenue (MRR) goals. Demonstrated understanding of EHS industry trends, challenges, and opportunities. Technical Prowess: Strong grasp of SaaS architecture, integrations, and technical problem solving, with the ability to comprehend and communicate complex technical details to both clients and internal teams. A demonstrated understanding of computer vision, AI, and system networks is a bonus. Project Management: Proven ability to lead complex projects using modern project management methodologies for multi phase projects with agility and attention to detail. Strategic Acumen: Ability to think critically and creatively, with a commercial mindset that drives value and builds strong client relationships, with the ability to identify growth opportunities within accounts. Dynamic Presence: Approachable and energetic, capable of leading client conversations, presentations, and discussions that foster trust and alignment. Adaptability & Problem Solving: Skilled in navigating evolving client needs, with the agility to adapt and prioritize as business priorities shift. Travel Requirements: Willingness to travel to client sites as necessary. Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Account Manager
This is Alexander Faraday Recruitment Aylesbury, Buckinghamshire
Our client are seeking an Account Manager who thrives on building strong customer relationships, coordinating orders, and keeping operations running smoothly. This is a hands-on role where every day youll make a real impact on customer satisfaction and business success. Key Responsibilities Manage a portfolio of customer accounts Act as the main point of contact for customers Coordinate orders from pu click apply for full job details
Feb 03, 2026
Full time
Our client are seeking an Account Manager who thrives on building strong customer relationships, coordinating orders, and keeping operations running smoothly. This is a hands-on role where every day youll make a real impact on customer satisfaction and business success. Key Responsibilities Manage a portfolio of customer accounts Act as the main point of contact for customers Coordinate orders from pu click apply for full job details
UNPAID Volunteer - Chief of Staff UNPAID Volunteer - Chief of Staff Blockchain & Climate Instit ...
Seeds Renewables
Past public sector or civil service experience required The Blockchain & Climate Institute (BCI) is an international volunteers-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. Our organization is growing, and we need a motivated and adaptable VOLUNTEER to support our senior management team as Chief of Staff / Deputy Chief of Staff, in the Director-General's Office. The ideal candidates should be driven, experienced, and looking to make a difference in international climate change governance. As with all roles in BCI, this is a voluntary unpaid role. Our Data Policy As a former senior civil servant, the successful candidates will ensure streamlined activities within the organization based on the priorities of the Director-General. You will oversee the operation of the Director General office and assist in various aspects of organizational administration and development. The right candidates for the job will contribute to the organization's long-term success. Responsibilities Oversee strategic directorate-level project initiatives from development through successful execution with directorate officers; Assist and communicate with principal executives in decision-making, program management, and initiative implementation; Review, design, and execute improvements to cross-institute project initiatives; Improve current processes and coordinate organizational procedures for optimized efficiency and productivity; Serve as liaison officer among senior executives, and heads of divisions regarding company climate, volunteers' well-being, project updates, proposals, and planning; Assist the Assistant Director-General in resolving volunteers' concerns (if necessary); Build and develop relationships with all volunteers for increased efficiency and effective responsiveness to existing operations, and help to define new operational strategies, working with Directors and Senior Executives on special projects; Serve as the general program manager handling inquiries, developing action plans to address them, and assisting with the preparation and dissemination of internal communications; Acts as a representative of the Director General for external liaison work. Requirements Public sector or civil service experience required Skills & Abilities Strong analytical and research skills including critical thinking, organizational and problem-solving skills; Effective interpersonal and communication skills; Excellent communicator in written and verbal form; Extremely versatile and dedicated to efficiency and productivity; Experience in planning and leading strategic initiatives; Impeccable managerial and interpersonal skills; Proven track record of effectively interacting with senior management; Ability to work strategically and collaboratively across departments. Experience Experience with budget management; Experience with data analysis (desirable); Consulting experience with a focus on operations management (desirable); Nimble business mind with a focus on developing creative solutions; Strong project reporting skills with a focus on inter-departmental communication; Experience working independently and with teams to drive forward projects using your own initiative. Education & Training Master's degree in Business Administration, Public Administration; Extensive experience in a business or executive management role. Benefits you will get from volunteering with BCI are enormous and some include: You will hone or learn new skills including research, presentation, writing, professional etiquette, Your mind will be mentally stimulated, hence providing you with a sense of purpose; You will advance and boost your professional career by helping you to make professional connections and giving you real-world experience at the intersection between climate and emerging technologies; and Help you develop long-lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process In the selection process, most candidates will be invited to complete the following assessments. Section A: Verbal and Numerical Reasoning (20 multiple-choice questions) Section C: In-Tray Exercise (an open-ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a first interview and a final interview online. Blockchain & Climate Institute (BCI) is a not-for-profit entity combining the functions of a think-and-do tank, an advocacy group, and a chamber of commerce. Blockchain & Climate Institute provides a 'super-connector' platform for policy-makers, corporate executives and blockchain innovators to experiment and adopt the most viable concepts in an enabling /board/blackinenviron/job unpaid-volunteer chief-of-staff?source=blackinenviron_board&queryID=b16de7f8b61e589c35c4c6fc4aa31c5d
Feb 03, 2026
Full time
Past public sector or civil service experience required The Blockchain & Climate Institute (BCI) is an international volunteers-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. Our organization is growing, and we need a motivated and adaptable VOLUNTEER to support our senior management team as Chief of Staff / Deputy Chief of Staff, in the Director-General's Office. The ideal candidates should be driven, experienced, and looking to make a difference in international climate change governance. As with all roles in BCI, this is a voluntary unpaid role. Our Data Policy As a former senior civil servant, the successful candidates will ensure streamlined activities within the organization based on the priorities of the Director-General. You will oversee the operation of the Director General office and assist in various aspects of organizational administration and development. The right candidates for the job will contribute to the organization's long-term success. Responsibilities Oversee strategic directorate-level project initiatives from development through successful execution with directorate officers; Assist and communicate with principal executives in decision-making, program management, and initiative implementation; Review, design, and execute improvements to cross-institute project initiatives; Improve current processes and coordinate organizational procedures for optimized efficiency and productivity; Serve as liaison officer among senior executives, and heads of divisions regarding company climate, volunteers' well-being, project updates, proposals, and planning; Assist the Assistant Director-General in resolving volunteers' concerns (if necessary); Build and develop relationships with all volunteers for increased efficiency and effective responsiveness to existing operations, and help to define new operational strategies, working with Directors and Senior Executives on special projects; Serve as the general program manager handling inquiries, developing action plans to address them, and assisting with the preparation and dissemination of internal communications; Acts as a representative of the Director General for external liaison work. Requirements Public sector or civil service experience required Skills & Abilities Strong analytical and research skills including critical thinking, organizational and problem-solving skills; Effective interpersonal and communication skills; Excellent communicator in written and verbal form; Extremely versatile and dedicated to efficiency and productivity; Experience in planning and leading strategic initiatives; Impeccable managerial and interpersonal skills; Proven track record of effectively interacting with senior management; Ability to work strategically and collaboratively across departments. Experience Experience with budget management; Experience with data analysis (desirable); Consulting experience with a focus on operations management (desirable); Nimble business mind with a focus on developing creative solutions; Strong project reporting skills with a focus on inter-departmental communication; Experience working independently and with teams to drive forward projects using your own initiative. Education & Training Master's degree in Business Administration, Public Administration; Extensive experience in a business or executive management role. Benefits you will get from volunteering with BCI are enormous and some include: You will hone or learn new skills including research, presentation, writing, professional etiquette, Your mind will be mentally stimulated, hence providing you with a sense of purpose; You will advance and boost your professional career by helping you to make professional connections and giving you real-world experience at the intersection between climate and emerging technologies; and Help you develop long-lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process In the selection process, most candidates will be invited to complete the following assessments. Section A: Verbal and Numerical Reasoning (20 multiple-choice questions) Section C: In-Tray Exercise (an open-ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a first interview and a final interview online. Blockchain & Climate Institute (BCI) is a not-for-profit entity combining the functions of a think-and-do tank, an advocacy group, and a chamber of commerce. Blockchain & Climate Institute provides a 'super-connector' platform for policy-makers, corporate executives and blockchain innovators to experiment and adopt the most viable concepts in an enabling /board/blackinenviron/job unpaid-volunteer chief-of-staff?source=blackinenviron_board&queryID=b16de7f8b61e589c35c4c6fc4aa31c5d
Store Manager
Moss Bros Group
Location: Staines Hours: Full-time, 39 Hours About Moss Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are 'Styling individuals for moments that matter'. We're not just for men on their big day - we're for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we're by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role You are an experienced commercial and customer-focused Retail Manager, leading all aspects of store performance. You will continually guide and motivate, ensuring all colleagues are equipped and committed to deliver performance through a consistent customer journey, creating an environment to succeed. An ambassador for the Brand, an expert in product, systems, and processes, you will have an entrepreneurial approach and will possess an impressive record of business development and excellent people skills. You will deliver a high level of operational efficiency and commercially drive the business forward. Key Responsibilities Accountable for the store performance, you showcase an outstanding in-store customer experience by putting the customer at the forefront of all you do, embedding the Moss Essential Steps of Service as the standard, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way. You exhibit excellent floor presence, always leading by example, overseeing a high level of service & operational delivery within a positive and upbeat store environment. You drive high productivity by creating and role-modelling an environment where the team strives to achieve and exceed one transaction per hour. Lead and develop the team through regular, documented coaching and feedback, focusing on personal development and KPI achievement, to cultivate a high-performance culture. You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice. Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction. You continually maintain and participate in an environment of management review: discussing, analysing, agreeing, and implementing plans for all commercial & operational initiatives. Follow all People processes that support the colleague lifecycle from recruitment of Sales Associates and collaborate with the People Team for recruitment of Team Leaders and Deputy Managers, onboarding, training, employee relations, and absence management in collaboration with People Team, developing your Deputy Manager. You are a key player within the Area and actively support the Area Manager. Oversee key seasonal cycles to align process with market demands, ensuring operational responsiveness and continuity. You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimize stock loss and out of stocks. Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as integral to the Customer experience. What You'll Need to Succeed Technical Experienced in retail operations and customer service, knowledgeable in global fashion trends and inclusive tailoring. Knowledge in data analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. Experienced in creating diverse and brand-aligned visual displays. Understanding of retail business growth strategies. About You Reflects the aesthetic of Moss through personal style and presentation. Committed to continuous self-improvement, efficient time management, multi-tasking, and resilience in adapting to challenges. Possesses high emotional intelligence that fosters inspiration and guidance, alongside strong communication and relationship-building skills. Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits Employee Discount: 70% discount across all our stores. Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month. Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus. Season Ticket Loan: Financial support for commuting. Cycle to Work Scheme: Encouraging eco-friendly travel. Discounted Gym Membership with PureGym: Promoting physical health and fitness. Life Insurance: Providing peace of mind for colleagues. Ongoing Development: Tailored to suit your career ambitions from day one. Access to Moss Learning: An online learning platform for skill enhancement. Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates. New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search or TailorYourCareer on LinkedIn
Feb 03, 2026
Full time
Location: Staines Hours: Full-time, 39 Hours About Moss Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are 'Styling individuals for moments that matter'. We're not just for men on their big day - we're for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we're by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role You are an experienced commercial and customer-focused Retail Manager, leading all aspects of store performance. You will continually guide and motivate, ensuring all colleagues are equipped and committed to deliver performance through a consistent customer journey, creating an environment to succeed. An ambassador for the Brand, an expert in product, systems, and processes, you will have an entrepreneurial approach and will possess an impressive record of business development and excellent people skills. You will deliver a high level of operational efficiency and commercially drive the business forward. Key Responsibilities Accountable for the store performance, you showcase an outstanding in-store customer experience by putting the customer at the forefront of all you do, embedding the Moss Essential Steps of Service as the standard, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way. You exhibit excellent floor presence, always leading by example, overseeing a high level of service & operational delivery within a positive and upbeat store environment. You drive high productivity by creating and role-modelling an environment where the team strives to achieve and exceed one transaction per hour. Lead and develop the team through regular, documented coaching and feedback, focusing on personal development and KPI achievement, to cultivate a high-performance culture. You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice. Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction. You continually maintain and participate in an environment of management review: discussing, analysing, agreeing, and implementing plans for all commercial & operational initiatives. Follow all People processes that support the colleague lifecycle from recruitment of Sales Associates and collaborate with the People Team for recruitment of Team Leaders and Deputy Managers, onboarding, training, employee relations, and absence management in collaboration with People Team, developing your Deputy Manager. You are a key player within the Area and actively support the Area Manager. Oversee key seasonal cycles to align process with market demands, ensuring operational responsiveness and continuity. You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimize stock loss and out of stocks. Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as integral to the Customer experience. What You'll Need to Succeed Technical Experienced in retail operations and customer service, knowledgeable in global fashion trends and inclusive tailoring. Knowledge in data analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. Experienced in creating diverse and brand-aligned visual displays. Understanding of retail business growth strategies. About You Reflects the aesthetic of Moss through personal style and presentation. Committed to continuous self-improvement, efficient time management, multi-tasking, and resilience in adapting to challenges. Possesses high emotional intelligence that fosters inspiration and guidance, alongside strong communication and relationship-building skills. Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits Employee Discount: 70% discount across all our stores. Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month. Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus. Season Ticket Loan: Financial support for commuting. Cycle to Work Scheme: Encouraging eco-friendly travel. Discounted Gym Membership with PureGym: Promoting physical health and fitness. Life Insurance: Providing peace of mind for colleagues. Ongoing Development: Tailored to suit your career ambitions from day one. Access to Moss Learning: An online learning platform for skill enhancement. Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates. New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search or TailorYourCareer on LinkedIn

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