HR and Payroll Manager - Commercial Cleaning & FM Services Location: Central London Salary: £40k-£45k Why Join? Founded three decades ago my family-owned client provides a range of cleaning and facilities management services to a predominantly central London based clientele. The Opportunity The HR and Payroll Manager will ensure compliance with legal and regulatory standards while overseeing key HR functions to support an efficient and well-structured workforce. This role manages centralised employee records, tracks attendance and holidays, monitors probation periods, and handles disciplinary matters in alignment with company policies. Additionally, it ensures payroll accuracy and timely wage payments and maintains compliance with labour laws and immigration requirements What You ll Be Doing Maintain centralised employee records, including attendance, holidays, and immigration statuses. Gather candidate information from area managers and oversee the entire recruitment and onboarding process for cleaning operatives. Track holidays, attendance, and handle disciplinary matters in alignment with company policies. Monitor probation periods and ensure timely evaluations. Provide regular reports to management regarding HR metrics and compliance updates. Maintain a centralised employee database, ensuring accuracy and confidentiality. Ensure proper documentation for all HR processes, including payroll inputs and performance reviews. Regularly maintain and update role profiles, ensuring they are reviewed and revised every three months. Ensure adherence to labour laws, immigration requirements, and company policies. Oversee the preparation and submission of required documentation for legal compliance. Monitor immigration status and probation periods of employees. Maintain direct communication with the HR consultant on legal and compliance matters. Address disciplinary matters, monitor attendance, and handle grievances. Ensure proper escalation of unresolved issues to senior HR personnel. Update and communicate the company s disciplinary policies. Ensure employment contracts include all the necessary clauses to enable proper job performance. Develop and execute recruitment strategies to attract qualified candidates. Conduct interviews, manage offer processes, and oversee onboarding to ensure a seamless employee experience. Monitor immigration status and probation periods of employees. Coordinate and implement training programmes to enhance employee skills and performance. Implement induction processes, ensuring that new hires receive the training and information to perform their roles correctly. Ensure all staff receive the training required to comply with health, safety, and environmental standards. Promote sustainability and safety by ensuring compliance in HR operations and facilitating training, resources, and best practices that empower employees to integrate sustainability into their roles. Support and develop initiatives that promote organisational culture, teamwork, and employee satisfaction. Assist in planning events and activities to foster a positive work environment, i.e. sending special messages related to birthdays, anniversaries, Christmas, New Year, and other occasions. Ensure that training and induction programmes convey the company s values, promoting passion and perfection (company s legacy and history) among employees. Completion of all payroll tasks ensuring accuracy of all payroll and associated administrative tasks, making sure all employees are paid correctly and on schedule. Prepare and review payroll reports and collaborate with Finance on payroll matters. Develop and update payroll policies ensuring they adhere to best practices and complete all legislative changes including HMRC updates. About You At least 3 years experience in HR tasks such as recruitment, employee management, compliance and training. A Bachelor s degree in HR, business administration, or a related field such as CIPD. Possess a rounded knowledge of payroll management, HR admin, labour and immigration laws and compliance standards You will have experience of Microsoft Office and HR management software Speak Spanish Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.
Feb 08, 2026
Full time
HR and Payroll Manager - Commercial Cleaning & FM Services Location: Central London Salary: £40k-£45k Why Join? Founded three decades ago my family-owned client provides a range of cleaning and facilities management services to a predominantly central London based clientele. The Opportunity The HR and Payroll Manager will ensure compliance with legal and regulatory standards while overseeing key HR functions to support an efficient and well-structured workforce. This role manages centralised employee records, tracks attendance and holidays, monitors probation periods, and handles disciplinary matters in alignment with company policies. Additionally, it ensures payroll accuracy and timely wage payments and maintains compliance with labour laws and immigration requirements What You ll Be Doing Maintain centralised employee records, including attendance, holidays, and immigration statuses. Gather candidate information from area managers and oversee the entire recruitment and onboarding process for cleaning operatives. Track holidays, attendance, and handle disciplinary matters in alignment with company policies. Monitor probation periods and ensure timely evaluations. Provide regular reports to management regarding HR metrics and compliance updates. Maintain a centralised employee database, ensuring accuracy and confidentiality. Ensure proper documentation for all HR processes, including payroll inputs and performance reviews. Regularly maintain and update role profiles, ensuring they are reviewed and revised every three months. Ensure adherence to labour laws, immigration requirements, and company policies. Oversee the preparation and submission of required documentation for legal compliance. Monitor immigration status and probation periods of employees. Maintain direct communication with the HR consultant on legal and compliance matters. Address disciplinary matters, monitor attendance, and handle grievances. Ensure proper escalation of unresolved issues to senior HR personnel. Update and communicate the company s disciplinary policies. Ensure employment contracts include all the necessary clauses to enable proper job performance. Develop and execute recruitment strategies to attract qualified candidates. Conduct interviews, manage offer processes, and oversee onboarding to ensure a seamless employee experience. Monitor immigration status and probation periods of employees. Coordinate and implement training programmes to enhance employee skills and performance. Implement induction processes, ensuring that new hires receive the training and information to perform their roles correctly. Ensure all staff receive the training required to comply with health, safety, and environmental standards. Promote sustainability and safety by ensuring compliance in HR operations and facilitating training, resources, and best practices that empower employees to integrate sustainability into their roles. Support and develop initiatives that promote organisational culture, teamwork, and employee satisfaction. Assist in planning events and activities to foster a positive work environment, i.e. sending special messages related to birthdays, anniversaries, Christmas, New Year, and other occasions. Ensure that training and induction programmes convey the company s values, promoting passion and perfection (company s legacy and history) among employees. Completion of all payroll tasks ensuring accuracy of all payroll and associated administrative tasks, making sure all employees are paid correctly and on schedule. Prepare and review payroll reports and collaborate with Finance on payroll matters. Develop and update payroll policies ensuring they adhere to best practices and complete all legislative changes including HMRC updates. About You At least 3 years experience in HR tasks such as recruitment, employee management, compliance and training. A Bachelor s degree in HR, business administration, or a related field such as CIPD. Possess a rounded knowledge of payroll management, HR admin, labour and immigration laws and compliance standards You will have experience of Microsoft Office and HR management software Speak Spanish Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.
OPERATIONS MANAGER Salary £40-45,000 p.a. (pro rata) depending on experience Full or part time applications welcome Full time hours of work are 9am to 6pm Monday to Thursday, 9am to 5.30pm Friday Flexible and hybrid working arrangements will be considered Appointment is subject to Chambers' usual six-month probationary period Garden Court North (GCN) Chambers are seeking an experienced and dynamic Operations Manager (OM) to join our senior leadership team, reporting directly to Chambers and working alongside the Head of Practice Management (HoPM) and Finance Manager (FM). GCN is a progressive barristers' Chambers, with a commitment to providing publicly funded legal services. Our self-employed barrister members and our employed staff work in a profession with regulatory expectations and obligations. Key responsibilities As Operations Manager, you will: Lead on and manage the administrative operations of GCN Chambers Develop, review and deliver a range of business and strategic plans for GCN to ensure efficiency, compliance and long-term sustainability Build and maintain a strong and efficient team of administrative staff (you will line manage Chambers' Cleaner, any Office Assistant and any temporary staff) Provide written reports to Chambers and its standing committees Lead on and identify Chambers' premises and equipment needs Be responsible for all contractual obligations and negotiations relating to premises and equipment (including services, insurance and maintenance contracts) Liaise with IT providers to maintain and develop all IT services and review and advise Chambers as to IT and cyber security requirements and costs Develop and maintain governance arrangements and accurate records to ensure compliance with all relevant legislation, Bar Standards Board guidance, GDPR, ICO and industry best practice to deliver an efficient, secure and accountable organisation Develop and maintain a secure information management system and H&S policies Support staff and members within Chambers, including identifying well-being needs and being a point of reference for equality and diversity, working closely with the relevant standing committees Support FM with payroll and on-line bank transactions relating to Chambers' business. Key skills Proven experience in operations or practice management, ideally within legal or regulated professional services Strong leadership and team-building skills Excellent strategic planning, organisational and communication abilities Confidence in working independently and managing multiple stakeholders Transferrable knowledge of governance, HR and IT systems Familiarity with financial processes GCN Chambers occupies a modern spacious premises in Blackfriars House, a Bruntwood Works pioneer building offering a collaborative working space with a library, a gym, a communal lounge and independent coffee shop. We offer excellent working conditions in a friendly and modern environment; training opportunities; a contributory pension scheme; and 25 days paid annual holiday in addition to statutory bank holidays (with pro rata entitlement for part time staff) and any weekdays when Chambers is closed. Applications should be by detailed covering letter and C.V. via Chambers' website. We encourage swift applications and will shortlist for interview upon receipt of sufficient applications. Chambers is committed to equality, diversity and inclusion at the Bar and as an employer
Feb 08, 2026
Full time
OPERATIONS MANAGER Salary £40-45,000 p.a. (pro rata) depending on experience Full or part time applications welcome Full time hours of work are 9am to 6pm Monday to Thursday, 9am to 5.30pm Friday Flexible and hybrid working arrangements will be considered Appointment is subject to Chambers' usual six-month probationary period Garden Court North (GCN) Chambers are seeking an experienced and dynamic Operations Manager (OM) to join our senior leadership team, reporting directly to Chambers and working alongside the Head of Practice Management (HoPM) and Finance Manager (FM). GCN is a progressive barristers' Chambers, with a commitment to providing publicly funded legal services. Our self-employed barrister members and our employed staff work in a profession with regulatory expectations and obligations. Key responsibilities As Operations Manager, you will: Lead on and manage the administrative operations of GCN Chambers Develop, review and deliver a range of business and strategic plans for GCN to ensure efficiency, compliance and long-term sustainability Build and maintain a strong and efficient team of administrative staff (you will line manage Chambers' Cleaner, any Office Assistant and any temporary staff) Provide written reports to Chambers and its standing committees Lead on and identify Chambers' premises and equipment needs Be responsible for all contractual obligations and negotiations relating to premises and equipment (including services, insurance and maintenance contracts) Liaise with IT providers to maintain and develop all IT services and review and advise Chambers as to IT and cyber security requirements and costs Develop and maintain governance arrangements and accurate records to ensure compliance with all relevant legislation, Bar Standards Board guidance, GDPR, ICO and industry best practice to deliver an efficient, secure and accountable organisation Develop and maintain a secure information management system and H&S policies Support staff and members within Chambers, including identifying well-being needs and being a point of reference for equality and diversity, working closely with the relevant standing committees Support FM with payroll and on-line bank transactions relating to Chambers' business. Key skills Proven experience in operations or practice management, ideally within legal or regulated professional services Strong leadership and team-building skills Excellent strategic planning, organisational and communication abilities Confidence in working independently and managing multiple stakeholders Transferrable knowledge of governance, HR and IT systems Familiarity with financial processes GCN Chambers occupies a modern spacious premises in Blackfriars House, a Bruntwood Works pioneer building offering a collaborative working space with a library, a gym, a communal lounge and independent coffee shop. We offer excellent working conditions in a friendly and modern environment; training opportunities; a contributory pension scheme; and 25 days paid annual holiday in addition to statutory bank holidays (with pro rata entitlement for part time staff) and any weekdays when Chambers is closed. Applications should be by detailed covering letter and C.V. via Chambers' website. We encourage swift applications and will shortlist for interview upon receipt of sufficient applications. Chambers is committed to equality, diversity and inclusion at the Bar and as an employer
Production Manager - Vehicle Manufacturing Rugby Up to £50,000 Permanent Full-Time We're looking for an experienced Production Manager to lead the operations of a busy vehicle manufacturing workshop in Rugby. You'll oversee production planning, health & safety, stock control, and preventative maintenance all while supporting a skilled team of fabricators, fitters, welders, commercial bodybuilders and sprayers. This is a hands-on leadership role, ideal for someone from a fabrication, commercial vehicle, or bodybuilding background who thrives in a practical environment and enjoys solving problems on the go. Key Responsibilities: Lead and manage day-to-day workshop operations Oversee production schedules, stock levels, and maintenance planning Ensure health & safety and quality standards are met Liaise with engineering to ensure smooth builds Open and close the site, monitor output, and remove production bottlenecks Support and motivate the production team to meet deadlines and targets What Were Looking For: Previous experience as a Production Manager in manufacturing or vehicle build Strong knowledge of welding, fabrication, and ideally bodybuilding or spraying Experience with PPM schedules, stock control, and workshop supervision Proactive, organised, and calm under pressure Confident leading teams and collaborating across departments What's On Offer: Salary up to £50,000 Long-term, secure position with career growth potential Positive and supportive team culture Real work-life balance not just a buzzword This is a fantastic opportunity for a driven Production Manager who wants to be recognised for their leadership, knowledge, and hands-on expertise. If this isn't quite right for you, visit (url removed) Answer a few quick questions and schedule a call to discuss your ideal role. Earn More, Commute Less, Thrive Daily, Be Recognised.
Feb 08, 2026
Full time
Production Manager - Vehicle Manufacturing Rugby Up to £50,000 Permanent Full-Time We're looking for an experienced Production Manager to lead the operations of a busy vehicle manufacturing workshop in Rugby. You'll oversee production planning, health & safety, stock control, and preventative maintenance all while supporting a skilled team of fabricators, fitters, welders, commercial bodybuilders and sprayers. This is a hands-on leadership role, ideal for someone from a fabrication, commercial vehicle, or bodybuilding background who thrives in a practical environment and enjoys solving problems on the go. Key Responsibilities: Lead and manage day-to-day workshop operations Oversee production schedules, stock levels, and maintenance planning Ensure health & safety and quality standards are met Liaise with engineering to ensure smooth builds Open and close the site, monitor output, and remove production bottlenecks Support and motivate the production team to meet deadlines and targets What Were Looking For: Previous experience as a Production Manager in manufacturing or vehicle build Strong knowledge of welding, fabrication, and ideally bodybuilding or spraying Experience with PPM schedules, stock control, and workshop supervision Proactive, organised, and calm under pressure Confident leading teams and collaborating across departments What's On Offer: Salary up to £50,000 Long-term, secure position with career growth potential Positive and supportive team culture Real work-life balance not just a buzzword This is a fantastic opportunity for a driven Production Manager who wants to be recognised for their leadership, knowledge, and hands-on expertise. If this isn't quite right for you, visit (url removed) Answer a few quick questions and schedule a call to discuss your ideal role. Earn More, Commute Less, Thrive Daily, Be Recognised.
We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: Empower your team to deliver great service, personally promoting the Co op difference to customers and members Build an inclusive culture where everyone can speak up and share their views Develop your team through regular performance conversations to help them reach their potential Make sure the store is safe, legal and operational Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: Resilience and great problem solving skills The ability to understand and analyse commercial information Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: Colleague member discount with 30% off Co op branded products and 10% off other brands available in store A pension with up to 10% employer contributions Stream app - giving access to a percentage of your pay as you earn it Cycle to work scheme Coaching and training to support your career development At Co op, we're proud to do things a different way. As one of the world's largest co operatives, owned by millions of members, community is at the heart of what we do. Since our Co op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date. Job Info Job Identification Job Category Food Store Operations Posting Date 01/09/2026, 04:22 PM Apply Before 01/16/2026, 11:59 PM Locations The Co operatives Food, Portishead, Gloucestershire, BS20 6LT, GB
Feb 08, 2026
Full time
We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: Empower your team to deliver great service, personally promoting the Co op difference to customers and members Build an inclusive culture where everyone can speak up and share their views Develop your team through regular performance conversations to help them reach their potential Make sure the store is safe, legal and operational Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: Resilience and great problem solving skills The ability to understand and analyse commercial information Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: Colleague member discount with 30% off Co op branded products and 10% off other brands available in store A pension with up to 10% employer contributions Stream app - giving access to a percentage of your pay as you earn it Cycle to work scheme Coaching and training to support your career development At Co op, we're proud to do things a different way. As one of the world's largest co operatives, owned by millions of members, community is at the heart of what we do. Since our Co op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date. Job Info Job Identification Job Category Food Store Operations Posting Date 01/09/2026, 04:22 PM Apply Before 01/16/2026, 11:59 PM Locations The Co operatives Food, Portishead, Gloucestershire, BS20 6LT, GB
My client, a leading company within the creative and theatre space, is looking to hire an experienced Operations Manager to join them on a full time, permanent basis. If you have operations experience, plus knowledge and understanding of the Arts, then please apply today! Role: Operations Manager Salary: 50,000 - 58,000 per annum + bonus Where: East London When: Monday - Friday / hybrid working What you'll do: Oversee day-to-day operations Be the main POC for all offices across UK and US Support the founders with growth and and decision making Oversee HR for the core team members of the firm - managing holiday requests / onboarding and offboarding / sickness / documentation Manage the CRM system and ensure all compliance is correct Help bring in new systems and procedures to streamline efficiency Ensure the smooth running of daily operations when the Founders are out of the country What you need: Experience or exposure to the arts sector - theatre, film, TV, production etc Previous experience within an operational role with key decision making Experience working with Founders in a close-knit team Strong people skills - confident to be the go-to person HR experience Exceptional communication skills ID: HNW(phone number removed) Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Feb 08, 2026
Full time
My client, a leading company within the creative and theatre space, is looking to hire an experienced Operations Manager to join them on a full time, permanent basis. If you have operations experience, plus knowledge and understanding of the Arts, then please apply today! Role: Operations Manager Salary: 50,000 - 58,000 per annum + bonus Where: East London When: Monday - Friday / hybrid working What you'll do: Oversee day-to-day operations Be the main POC for all offices across UK and US Support the founders with growth and and decision making Oversee HR for the core team members of the firm - managing holiday requests / onboarding and offboarding / sickness / documentation Manage the CRM system and ensure all compliance is correct Help bring in new systems and procedures to streamline efficiency Ensure the smooth running of daily operations when the Founders are out of the country What you need: Experience or exposure to the arts sector - theatre, film, TV, production etc Previous experience within an operational role with key decision making Experience working with Founders in a close-knit team Strong people skills - confident to be the go-to person HR experience Exceptional communication skills ID: HNW(phone number removed) Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
HR Officer - Birstall - Up to 34k My client is looking for a HR Officer to support the smooth and efficient running of the HR department, covering all aspects of HR operations and payrol Key Responsibilities HR Operations / Payroll Manage the day-to-day operations of the HR department Monitor absence and lateness, issuing disciplinary warnings to supervisors/managers in line with company procedures Process HR documentation including disciplinary actions, grievances, appeals, holidays, policies, procedures, redundancies and TUPE Organise and coordinate internal and external recruitment and interviews Administer contracts, transfers, probations and performance reviews Participate in interviews as required Payroll Run weekly and monthly payroll Input and maintain data for new starters, leavers, and time & attendance, clearing exceptions daily Calculate and process SSP, SMP and SPP in line with statutory legislation Calculate back pay, adjustments and other pay-related information Prepare and issue P45s Maintain working schedules and clocking patterns Ensure payroll data is secure and confidential, shared only with authorised personnel Support auto-enrolment, provide advice to employees and process through payroll General HR Duties Open, sort and distribute post Maintain accurate and up-to-date filing systems Respond to employee queries, resolving issues where possible and escalating to the HR Manager when required Attend meetings, take and distribute minutes Support managers and supervisors during disciplinary meetings, ensuring fair process and adherence to company policies Assist the management team with ad hoc HR duties as required Please send your CV for further information.
Feb 08, 2026
Full time
HR Officer - Birstall - Up to 34k My client is looking for a HR Officer to support the smooth and efficient running of the HR department, covering all aspects of HR operations and payrol Key Responsibilities HR Operations / Payroll Manage the day-to-day operations of the HR department Monitor absence and lateness, issuing disciplinary warnings to supervisors/managers in line with company procedures Process HR documentation including disciplinary actions, grievances, appeals, holidays, policies, procedures, redundancies and TUPE Organise and coordinate internal and external recruitment and interviews Administer contracts, transfers, probations and performance reviews Participate in interviews as required Payroll Run weekly and monthly payroll Input and maintain data for new starters, leavers, and time & attendance, clearing exceptions daily Calculate and process SSP, SMP and SPP in line with statutory legislation Calculate back pay, adjustments and other pay-related information Prepare and issue P45s Maintain working schedules and clocking patterns Ensure payroll data is secure and confidential, shared only with authorised personnel Support auto-enrolment, provide advice to employees and process through payroll General HR Duties Open, sort and distribute post Maintain accurate and up-to-date filing systems Respond to employee queries, resolving issues where possible and escalating to the HR Manager when required Attend meetings, take and distribute minutes Support managers and supervisors during disciplinary meetings, ensuring fair process and adherence to company policies Assist the management team with ad hoc HR duties as required Please send your CV for further information.
Contracts Manager Birmingham / Hybrid to 65k + car / allowance + generous benefits Our Birmingham based client specialises in the provision of bespoke automation and materials handling solutions to some of the biggest names in the UK. As a result of continued success and an ongoing planned program of strategic expansion, they are now seeking to recruit an articulate, dynamic and highly self-motivated and experienced Contracts Manager to complement their established and successful project team. The successful Contracts Manager candidate will be tasked with maintaining constant communication with site managers, staff and Clients in order to ensure proper operations of the company and consistency in the delivery of services, necessitating the maintenance, management and development of quality assurance protocols where required. As Contracts Manager you will be responsible for ensuring that operational and deliverable activities remain on time and within budget and overseeing all Client facing deliverables on behalf of the Company, whilst expanding the Client portfolio in the form of identifying opportunities for service provision in the industry and initiating conversations with industry providers regarding additional solutions to obtain future business. With essential knowledge of the CDM Regulations 2015, core responsibilities for this varied and challenging role will include (but not be limited to): Understanding the requirements of a potential Principal Contractor project and developing initial budgetary costing documents utilizing current company systems to be returned to the Client for consideration, whilst developing inclusions, exclusions and assumptions within said budgetary costings in line with the project requirements and relevant legislation. Managing the project from a 'Principal Contractor Project Manager' perspective, including full budgetary management of the project (including all direct suppliers and labour) and running weekly Client facing update meetings focussing on matters relating to H&S and the Principal Contractor role and will include regular site visits and attendance at weekly meetings on site or by Teams. Maintaining an overall site activity H&S coordination role that will balance the needs of all contractors and the Client, whilst maintaining the overall project (although the responsibility for Client or Contractor commercial matters will be dealt with by others). Developing CDM legal documentation such as the Construction Phase H&S Plan, TMP's, Fire Safety Plans, etc. for deliverable projects with the support of the Site Manager. "Protecting" the company in matters relating to budgetary and service delivery i.e. ensuring what is being delivered is what was agreed and any exclusions or items 'outside of scope' are not financially incurred. Managing company suppliers and labour contracts throughout a project (i.e. Cabins, Cleaners, Fire Extinguisher, Stationary, Internet Access, Security etc.). Collating all necessary H&S File Information / O&M Manuals from Contractors involved in the project and distributing to the Principal Designer (CDM) at completion stage. Additionally, there may be instances where the successful candidate could be required to act as an additional resource to a sister division of the business relevant to Construction H&S. It is envisaged that the successful candidate will ideally be qualified to NEBOSH Certificate Level 3 (General or Construction), be SMSTS trained and a Member of the Associate of Project Safety (APS) whilst demonstrating at least 3 years of proven successful experience gained within the construction industry and solid commercial acumen including strong skills in budget development and oversight and proficiency in conflict management, project management and business negotiation processes. In return, an attractive remuneration and benefits package are available and genuine scope for career progression and stability. Contact the Projects Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to (url removed) for further details.
Feb 08, 2026
Full time
Contracts Manager Birmingham / Hybrid to 65k + car / allowance + generous benefits Our Birmingham based client specialises in the provision of bespoke automation and materials handling solutions to some of the biggest names in the UK. As a result of continued success and an ongoing planned program of strategic expansion, they are now seeking to recruit an articulate, dynamic and highly self-motivated and experienced Contracts Manager to complement their established and successful project team. The successful Contracts Manager candidate will be tasked with maintaining constant communication with site managers, staff and Clients in order to ensure proper operations of the company and consistency in the delivery of services, necessitating the maintenance, management and development of quality assurance protocols where required. As Contracts Manager you will be responsible for ensuring that operational and deliverable activities remain on time and within budget and overseeing all Client facing deliverables on behalf of the Company, whilst expanding the Client portfolio in the form of identifying opportunities for service provision in the industry and initiating conversations with industry providers regarding additional solutions to obtain future business. With essential knowledge of the CDM Regulations 2015, core responsibilities for this varied and challenging role will include (but not be limited to): Understanding the requirements of a potential Principal Contractor project and developing initial budgetary costing documents utilizing current company systems to be returned to the Client for consideration, whilst developing inclusions, exclusions and assumptions within said budgetary costings in line with the project requirements and relevant legislation. Managing the project from a 'Principal Contractor Project Manager' perspective, including full budgetary management of the project (including all direct suppliers and labour) and running weekly Client facing update meetings focussing on matters relating to H&S and the Principal Contractor role and will include regular site visits and attendance at weekly meetings on site or by Teams. Maintaining an overall site activity H&S coordination role that will balance the needs of all contractors and the Client, whilst maintaining the overall project (although the responsibility for Client or Contractor commercial matters will be dealt with by others). Developing CDM legal documentation such as the Construction Phase H&S Plan, TMP's, Fire Safety Plans, etc. for deliverable projects with the support of the Site Manager. "Protecting" the company in matters relating to budgetary and service delivery i.e. ensuring what is being delivered is what was agreed and any exclusions or items 'outside of scope' are not financially incurred. Managing company suppliers and labour contracts throughout a project (i.e. Cabins, Cleaners, Fire Extinguisher, Stationary, Internet Access, Security etc.). Collating all necessary H&S File Information / O&M Manuals from Contractors involved in the project and distributing to the Principal Designer (CDM) at completion stage. Additionally, there may be instances where the successful candidate could be required to act as an additional resource to a sister division of the business relevant to Construction H&S. It is envisaged that the successful candidate will ideally be qualified to NEBOSH Certificate Level 3 (General or Construction), be SMSTS trained and a Member of the Associate of Project Safety (APS) whilst demonstrating at least 3 years of proven successful experience gained within the construction industry and solid commercial acumen including strong skills in budget development and oversight and proficiency in conflict management, project management and business negotiation processes. In return, an attractive remuneration and benefits package are available and genuine scope for career progression and stability. Contact the Projects Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to (url removed) for further details.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. What we are looking for: We are looking for a driven and passionate Assistant Store Manager to join our team! Your main goals as an Assistant Store Manager are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running the store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores, to make this happen, we need you! What we offer: Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to: To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture. Uniform: Enjoy a stylish and professional uniform provided by the company. Discounts: We offer a staff discount across all AWWG brands in Europe. Commissions: a monthly commission system where the more you sell, the more you earn. Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles. Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts. Life assurance. And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners! Key responsibilities of the role: Team Management: Enthusiastically transmit passion for the brand to the sales team, supporting the Store Manager, enabling the internal development of the people who work with you. Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIS, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process. Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service. Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc. Requirements What you need to succeed in this role Minimum two years of relevant experience in fashion retail. English speaker, other languages would be a plus. Strong team player and commercial mindset. Amazing communications skills. Helpful and kind person, great attitude, enthusiastic, and able to connect with customers. AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal
Feb 07, 2026
Full time
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. What we are looking for: We are looking for a driven and passionate Assistant Store Manager to join our team! Your main goals as an Assistant Store Manager are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running the store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores, to make this happen, we need you! What we offer: Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to: To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture. Uniform: Enjoy a stylish and professional uniform provided by the company. Discounts: We offer a staff discount across all AWWG brands in Europe. Commissions: a monthly commission system where the more you sell, the more you earn. Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles. Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts. Life assurance. And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners! Key responsibilities of the role: Team Management: Enthusiastically transmit passion for the brand to the sales team, supporting the Store Manager, enabling the internal development of the people who work with you. Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIS, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process. Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service. Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc. Requirements What you need to succeed in this role Minimum two years of relevant experience in fashion retail. English speaker, other languages would be a plus. Strong team player and commercial mindset. Amazing communications skills. Helpful and kind person, great attitude, enthusiastic, and able to connect with customers. AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal
Job description: Reporting directly to the Director of Operations and the National Production System Manager, the Senior PS Manager will lead the implementation and ongoing development of the Production System strategy across the Government & Defence division. This role plays a key part in enabling the delivery of our wider business objectives by ensuring consistency, standardisation and operationa click apply for full job details
Feb 07, 2026
Full time
Job description: Reporting directly to the Director of Operations and the National Production System Manager, the Senior PS Manager will lead the implementation and ongoing development of the Production System strategy across the Government & Defence division. This role plays a key part in enabling the delivery of our wider business objectives by ensuring consistency, standardisation and operationa click apply for full job details
A cookie is a small removable text file that is downloaded onto your computer, mobile, tablet or other device when you access a website Assistant Store Manager - Banbury page is loaded Assistant Store Manager - Banburyremote type: Remotelocations: Store: 1721 Banbury Gateway, Banburytime type: Full timeposted on: Posted Todayjob requisition id: JR124530If so, we want you to join our team as a 'Skechers Assistant Manager'As one of our leaders of the store, you'll be responsible for keeping our customers happy, our sales booming, and our team motivated to crush their goals.You'll get to work with a team of fun and passionate individuals who share your love of shoes and fashion. You will support the store manager with daily operations as well as motivate the team to achieve their goals.With competitive salary and benefits, plus opportunities for career growth. You can make your mark in the world of retail with Skechers! We want you to be yourself and feel welcome when you join us. What we're looking for: Previous experience in an assistant managerial role Excellent Leadership and communication skills Problem-solving skills to resolve any issues that may arise in-store Highly organised to manage inventory, staffing, and other operational tasks The ability to help lead and motivate a team with the store manager Sales skills to drive revenue growth and meet targets Able to create a positive, collaborative team environment that fosters teamwork and employee morale Skechers offers: Competitive salary and benefits package Opportunities for career growth and development A fun and dynamic work environmentFind out more about our benefits and perks once you've applied!This is a great opportunity to join us and make a positive impact. Please apply, if you feel you can be a true brand ambassador for Skechers. About Skechers Skechers, a global Fortune 500 company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Be You - Feel Welcome Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants. Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.
Feb 07, 2026
Full time
A cookie is a small removable text file that is downloaded onto your computer, mobile, tablet or other device when you access a website Assistant Store Manager - Banbury page is loaded Assistant Store Manager - Banburyremote type: Remotelocations: Store: 1721 Banbury Gateway, Banburytime type: Full timeposted on: Posted Todayjob requisition id: JR124530If so, we want you to join our team as a 'Skechers Assistant Manager'As one of our leaders of the store, you'll be responsible for keeping our customers happy, our sales booming, and our team motivated to crush their goals.You'll get to work with a team of fun and passionate individuals who share your love of shoes and fashion. You will support the store manager with daily operations as well as motivate the team to achieve their goals.With competitive salary and benefits, plus opportunities for career growth. You can make your mark in the world of retail with Skechers! We want you to be yourself and feel welcome when you join us. What we're looking for: Previous experience in an assistant managerial role Excellent Leadership and communication skills Problem-solving skills to resolve any issues that may arise in-store Highly organised to manage inventory, staffing, and other operational tasks The ability to help lead and motivate a team with the store manager Sales skills to drive revenue growth and meet targets Able to create a positive, collaborative team environment that fosters teamwork and employee morale Skechers offers: Competitive salary and benefits package Opportunities for career growth and development A fun and dynamic work environmentFind out more about our benefits and perks once you've applied!This is a great opportunity to join us and make a positive impact. Please apply, if you feel you can be a true brand ambassador for Skechers. About Skechers Skechers, a global Fortune 500 company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Be You - Feel Welcome Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants. Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Monday to Friday Term time only Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, (url removed) and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families We're currently recruiting a dedicated Chef Manager to help ensure the smooth running of the operations in Chartwells. As a Chef Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Your key responsibilities will include: To be responsible for the overall efficient and effective management of the contract to ensure great quality, consistent food and beverage services across all areas To maintain positive client relationships ensuring To ensure the smooth planning of the contract and resources to deliver a first-class service to our clients and customers To be responsible for the management, recruitment, development and training of team members To ensure the contract is fully compliant with company policies and procedures To deliver on the agreed financial budget and run commercially in line with net income and cost targets Who you are: Must has previous chef experience Previous experience in contract catering Experience of leading and managing teams to deliver results Track record of growing sales and retaining business Excellent written and oral communication skills Strong leadership with the ability to motivate and engage teams Ability to liaise with colleagues, customers and clients at all levels Quality and process driven with particular focus on delivering results Compliant with Company policies and procedures in line with client agreements IT Literate (MS Office, Email) Please note: this role is contracted to 46 weeks per year About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/2101/(phone number removed)/(phone number removed)/R/SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Feb 07, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Monday to Friday Term time only Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, (url removed) and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families We're currently recruiting a dedicated Chef Manager to help ensure the smooth running of the operations in Chartwells. As a Chef Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Your key responsibilities will include: To be responsible for the overall efficient and effective management of the contract to ensure great quality, consistent food and beverage services across all areas To maintain positive client relationships ensuring To ensure the smooth planning of the contract and resources to deliver a first-class service to our clients and customers To be responsible for the management, recruitment, development and training of team members To ensure the contract is fully compliant with company policies and procedures To deliver on the agreed financial budget and run commercially in line with net income and cost targets Who you are: Must has previous chef experience Previous experience in contract catering Experience of leading and managing teams to deliver results Track record of growing sales and retaining business Excellent written and oral communication skills Strong leadership with the ability to motivate and engage teams Ability to liaise with colleagues, customers and clients at all levels Quality and process driven with particular focus on delivering results Compliant with Company policies and procedures in line with client agreements IT Literate (MS Office, Email) Please note: this role is contracted to 46 weeks per year About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/2101/(phone number removed)/(phone number removed)/R/SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Overview Excellent opportunity for an experienced HVAC Service Manager to join a well-established company based in Widnes. Salary: £50,000 Per Annum. Job Type: Full Time / Permanent. Hours of work: Monday to Friday 08:00 - 17:00. Headquartered in Widnes, Cheshire; this Heating & Boiler Services company is seeking an experienced HVAC Service Manager to be part of a team in the commercial and industrial sector. This role offers progression and development prospects within a progressive company. This role would suit somebody with a strong desire to contribute to the continued success of the organisation. Essential Requirements The successful candidate will demonstrate a proven track record in a similar role with: Extensive experience as a HVAC Service Manager City & Guilds Level 3 Refrigeration & Air Conditioning Current CSCS Skill Card, CITB SSSTS or SMSTS Extensive experience working in the HVAC industry Clean, full driving licence Duties Leading the company's service team under the guidance of the Managing Director Work with Operations team and 4/5 Service Engineers (to be expanded with business development) Coordinate daily engineer activities: PPMs, remedial works and call-outs Technical support for engineers and coordinators Generate work from existing client database as well as developing new customer base Generate and develop Air conditioning services Managing F Gas compliance Maintaining & adhering to any client procedures Maintaining professional relationships with clients at all times Enforcing & adhering to policies & procedures without exception Enforcing & adhering to governing regulations without exception Required Knowledge & Experience City & Guilds Level 3 Refrigeration & Air Conditioning Current CSCS Skill Card, CITB SSSTS or SMSTS Extensive experience as a HVAC Service Manager with time served within HVAC industry Clean full UK driving licence Salary & Benefits Salary: £50,000 Per Annum Potential Bonus Pension - 3% Company contribution and 5% employee 25 Days Holiday & 8 Bank Holidays Phone allowance Paid Lunches (on completion of probation period) Christmas shutdown Private medical cash plan If you are a motivated individual who enjoys working in a fast-paced environment, we encourage you to apply for this position. We offer competitive pay, opportunities for growth, and a supportive team environment. Join the team today. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need. Note: Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Feb 07, 2026
Full time
Overview Excellent opportunity for an experienced HVAC Service Manager to join a well-established company based in Widnes. Salary: £50,000 Per Annum. Job Type: Full Time / Permanent. Hours of work: Monday to Friday 08:00 - 17:00. Headquartered in Widnes, Cheshire; this Heating & Boiler Services company is seeking an experienced HVAC Service Manager to be part of a team in the commercial and industrial sector. This role offers progression and development prospects within a progressive company. This role would suit somebody with a strong desire to contribute to the continued success of the organisation. Essential Requirements The successful candidate will demonstrate a proven track record in a similar role with: Extensive experience as a HVAC Service Manager City & Guilds Level 3 Refrigeration & Air Conditioning Current CSCS Skill Card, CITB SSSTS or SMSTS Extensive experience working in the HVAC industry Clean, full driving licence Duties Leading the company's service team under the guidance of the Managing Director Work with Operations team and 4/5 Service Engineers (to be expanded with business development) Coordinate daily engineer activities: PPMs, remedial works and call-outs Technical support for engineers and coordinators Generate work from existing client database as well as developing new customer base Generate and develop Air conditioning services Managing F Gas compliance Maintaining & adhering to any client procedures Maintaining professional relationships with clients at all times Enforcing & adhering to policies & procedures without exception Enforcing & adhering to governing regulations without exception Required Knowledge & Experience City & Guilds Level 3 Refrigeration & Air Conditioning Current CSCS Skill Card, CITB SSSTS or SMSTS Extensive experience as a HVAC Service Manager with time served within HVAC industry Clean full UK driving licence Salary & Benefits Salary: £50,000 Per Annum Potential Bonus Pension - 3% Company contribution and 5% employee 25 Days Holiday & 8 Bank Holidays Phone allowance Paid Lunches (on completion of probation period) Christmas shutdown Private medical cash plan If you are a motivated individual who enjoys working in a fast-paced environment, we encourage you to apply for this position. We offer competitive pay, opportunities for growth, and a supportive team environment. Join the team today. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need. Note: Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Las Iguanas Bristol Harbourside
Bristol, Gloucestershire
Join Our South American Ad Venture as a General Manager Are you a dynamic and bold individual looking for an exciting opportunity in the hospitality industry? Look no further! At Iguanas, we're all about creating memorable experiences, vibrant energy, and a sense of discovery. As a Sunday Times 'Best Places to Work 2024', our South American-inspired restaurants are where passion meets flavour, and our team is the beating heart of our establishment. Why Las Iguanas? A Place for Everyone - We celebrate individuality and believe in adding to our culture! Whoever you are, if you bring passion and leadership, there's a place for you at our table. Competitive Pay & Benefits - 45-hour contract, quarterly bonus, and referral bonus scheme. Amazing Discounts - 50% off food and drink across all Big Table Group brands and 25% for friends & family. Career Development - Fully funded apprenticeships in Operations Management (Level 5). Salary Sacrifice Scheme - Make the most of tax efficient savings on National Insurance, pension contributions, and a range of lifestyle benefits. Wellbeing & Support - Our Employee Assistance Programme includes a 24/7 virtual GP, mental health support, a second medical opinion service, and more. Perks & Rewards - Access to wages before payday, salary finance support, healthcare cash plan, dental plan, discounted gym memberships, and savings on theme parks, shopping, and entertainment! Team Competitions & Events - Win a trip to Cuba, Brazil or beyond, team parties, and even a chance to win e points to spend on your favourite retailers. What You'll Do as a General Manager: Lead from the front-delivering exceptional guest experiences and being the face of the restaurant. Drive performance-achieving and exceeding brand and restaurant goals. Inspire & develop your team-creating a fun, motivating environment while nurturing internal talent. Ensure safety & compliance-keeping the restaurant running smoothly and legally. Be commercially aware understanding how every decision impacts the wider business. Who We're Looking For: At Las Iguanas, we don't just look for experience we look for leaders. If you're a strong communicator, passionate about developing people, and thrive in a fast paced, guest focused environment, we want to hear from you. We believe everyone belongs at Las Iguanas, and we're committed to creating a workplace where you can be yourself and grow. If you need any adjustments during the hiring process, let us know-we're happy to help. Join the Las Iguanas family today and work somewhere awesome! Don't just take our word for it, we've been recognised in the Top 100 of the Sunday Times Best Places to Work 2024! Apply now and take the next step in your leadership journey!
Feb 07, 2026
Full time
Join Our South American Ad Venture as a General Manager Are you a dynamic and bold individual looking for an exciting opportunity in the hospitality industry? Look no further! At Iguanas, we're all about creating memorable experiences, vibrant energy, and a sense of discovery. As a Sunday Times 'Best Places to Work 2024', our South American-inspired restaurants are where passion meets flavour, and our team is the beating heart of our establishment. Why Las Iguanas? A Place for Everyone - We celebrate individuality and believe in adding to our culture! Whoever you are, if you bring passion and leadership, there's a place for you at our table. Competitive Pay & Benefits - 45-hour contract, quarterly bonus, and referral bonus scheme. Amazing Discounts - 50% off food and drink across all Big Table Group brands and 25% for friends & family. Career Development - Fully funded apprenticeships in Operations Management (Level 5). Salary Sacrifice Scheme - Make the most of tax efficient savings on National Insurance, pension contributions, and a range of lifestyle benefits. Wellbeing & Support - Our Employee Assistance Programme includes a 24/7 virtual GP, mental health support, a second medical opinion service, and more. Perks & Rewards - Access to wages before payday, salary finance support, healthcare cash plan, dental plan, discounted gym memberships, and savings on theme parks, shopping, and entertainment! Team Competitions & Events - Win a trip to Cuba, Brazil or beyond, team parties, and even a chance to win e points to spend on your favourite retailers. What You'll Do as a General Manager: Lead from the front-delivering exceptional guest experiences and being the face of the restaurant. Drive performance-achieving and exceeding brand and restaurant goals. Inspire & develop your team-creating a fun, motivating environment while nurturing internal talent. Ensure safety & compliance-keeping the restaurant running smoothly and legally. Be commercially aware understanding how every decision impacts the wider business. Who We're Looking For: At Las Iguanas, we don't just look for experience we look for leaders. If you're a strong communicator, passionate about developing people, and thrive in a fast paced, guest focused environment, we want to hear from you. We believe everyone belongs at Las Iguanas, and we're committed to creating a workplace where you can be yourself and grow. If you need any adjustments during the hiring process, let us know-we're happy to help. Join the Las Iguanas family today and work somewhere awesome! Don't just take our word for it, we've been recognised in the Top 100 of the Sunday Times Best Places to Work 2024! Apply now and take the next step in your leadership journey!
Overview Role: Pega Principal System Architect Locations: Birmingham Level: 7 - Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history, typically including no periods of 30 consecutive days or more spent outside of the UK. The above information relates to a specific client requirement. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Responsibilities As a Principal System Architect (PSA), you will lead the end to end architectural design, development, and implementation of complex, enterprise grade solutions on the Pega platform. You will collaborate with cross functional teams and senior stakeholders to ensure that technical solutions align with business objectives, industry standards, and client expectations. You will guide teams, influence strategic decision making, and drive technical excellence across engagements. As a member of our team, you will have the opportunity to: Lead Pega Architectural Design & Delivery Architect, design, and oversee the implementation of scalable, high performance Pega solutions that meet business and technical requirements. Establish Best Practices & Frameworks Define and enforce Pega development standards, methodologies, guardrails, and reusable frameworks to drive consistency and technical excellence. Stakeholder Collaboration Partner with senior stakeholders and clients to define technical strategies, solution roadmaps, project scope, and architectural direction. Team Leadership & Mentorship Guide, mentor, and support teams of system architects and developers throughout the full solution lifecycle, ensuring quality, compliance, and best practice implementation. Solution Reusability & Optimization Maximize solution portability and maintainability by leveraging Pega best practices, reusable assets, and platform capabilities. Performance, Scalability & Optimization Lead performance tuning, scalability assessments, and system optimization initiatives to ensure robustness, efficiency, and production grade stability. Technical Problem Solving & Risk Management Provide expert leadership during project decision points, including risk mitigation, scope refinement, and complex technical problem solving. Innovation & Thought Leadership Stay current with Pega roadmap developments, ecosystem trends, and emerging technologies; apply this knowledge to enhance client solutions and delivery practices. Stakeholder Engagement & Communication Facilitate workshops, design sessions, and technical meetings; ensure clear communication of complex concepts to both technical and non technical audiences. Qualifications We are looking for experience in the following skills: 12+ years of experience designing and implementing enterprise level solutions, with significant focus on Pega out of which at least 4 years working as Pega LSA. Deep expertise in Pega architecture, center-out architecture, Pega Infinity, case management, integration patterns, and BPM concepts. Proven experience leading large scale Pega implementations in complex enterprise environments. Strong knowledge of Object Oriented concepts, solution design principles, and enterprise integration strategies. Hands on leadership experience in Agile/Scrum delivery environments. Demonstrated ability to mentor architects and developers, fostering technical growth and quality delivery. Excellent communication, stakeholder management, and decision making skills. Pega certifications preferred, including: Pega Certified Lead System Architect (CLSA) V Infinity 23 or 24 Industry or functional domain expertise (Government, financial services, telecom) Experience with Intelligent Automation, Customer Engagement, or AI driven decisioning using Pega capabilities. Prior consulting or professional services experience working directly with clients. Experience deploying Pega solutions on cloud platforms (Pega Cloud, AWS, Azure). Experience mentoring and developing junior technical staff. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing date for this role is 28/03/26 Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at
Feb 07, 2026
Full time
Overview Role: Pega Principal System Architect Locations: Birmingham Level: 7 - Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history, typically including no periods of 30 consecutive days or more spent outside of the UK. The above information relates to a specific client requirement. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Responsibilities As a Principal System Architect (PSA), you will lead the end to end architectural design, development, and implementation of complex, enterprise grade solutions on the Pega platform. You will collaborate with cross functional teams and senior stakeholders to ensure that technical solutions align with business objectives, industry standards, and client expectations. You will guide teams, influence strategic decision making, and drive technical excellence across engagements. As a member of our team, you will have the opportunity to: Lead Pega Architectural Design & Delivery Architect, design, and oversee the implementation of scalable, high performance Pega solutions that meet business and technical requirements. Establish Best Practices & Frameworks Define and enforce Pega development standards, methodologies, guardrails, and reusable frameworks to drive consistency and technical excellence. Stakeholder Collaboration Partner with senior stakeholders and clients to define technical strategies, solution roadmaps, project scope, and architectural direction. Team Leadership & Mentorship Guide, mentor, and support teams of system architects and developers throughout the full solution lifecycle, ensuring quality, compliance, and best practice implementation. Solution Reusability & Optimization Maximize solution portability and maintainability by leveraging Pega best practices, reusable assets, and platform capabilities. Performance, Scalability & Optimization Lead performance tuning, scalability assessments, and system optimization initiatives to ensure robustness, efficiency, and production grade stability. Technical Problem Solving & Risk Management Provide expert leadership during project decision points, including risk mitigation, scope refinement, and complex technical problem solving. Innovation & Thought Leadership Stay current with Pega roadmap developments, ecosystem trends, and emerging technologies; apply this knowledge to enhance client solutions and delivery practices. Stakeholder Engagement & Communication Facilitate workshops, design sessions, and technical meetings; ensure clear communication of complex concepts to both technical and non technical audiences. Qualifications We are looking for experience in the following skills: 12+ years of experience designing and implementing enterprise level solutions, with significant focus on Pega out of which at least 4 years working as Pega LSA. Deep expertise in Pega architecture, center-out architecture, Pega Infinity, case management, integration patterns, and BPM concepts. Proven experience leading large scale Pega implementations in complex enterprise environments. Strong knowledge of Object Oriented concepts, solution design principles, and enterprise integration strategies. Hands on leadership experience in Agile/Scrum delivery environments. Demonstrated ability to mentor architects and developers, fostering technical growth and quality delivery. Excellent communication, stakeholder management, and decision making skills. Pega certifications preferred, including: Pega Certified Lead System Architect (CLSA) V Infinity 23 or 24 Industry or functional domain expertise (Government, financial services, telecom) Experience with Intelligent Automation, Customer Engagement, or AI driven decisioning using Pega capabilities. Prior consulting or professional services experience working directly with clients. Experience deploying Pega solutions on cloud platforms (Pega Cloud, AWS, Azure). Experience mentoring and developing junior technical staff. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing date for this role is 28/03/26 Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at
Job Summary We are seeking an experienced and dynamic Head Chef to lead our culinary team. The ideal candidate will possess strong leadership skills, extensive culinary expertise, and a passion for delivering exceptional dining experiences. As Head Chef, you will oversee all aspects of kitchen operations, ensuring high standards of food quality, safety, and presentation are maintained at all times. This role offers an exciting opportunity to shape our menu offerings and drive culinary excellence within a vibrant hospitality environment. Responsibilities Lead and supervise the kitchen team, fostering a positive and productive working environment. Oversee food production, ensuring consistency, quality, and presentation meet brand standards. Manage food preparation and cooking processes across all sections of the kitchen. Develop innovative menus in collaboration with management, incorporating seasonal ingredients and current culinary trends. Maintain strict adherence to food safety and hygiene regulations, implementing best practices throughout the kitchen. Monitor inventory levels, order supplies, and control waste to optimise operational efficiency. Train and mentor junior staff to develop their skills and ensure high standards of service delivery. Collaborate with front-of-house teams to ensure seamless service during busy periods. Ensure compliance with health and safety policies at all times. Experience Proven supervisory experience within a professional kitchen environment. Extensive background in food production, cooking, and food preparation across diverse cuisines. Strong team management skills with the ability to motivate staff and foster teamwork. Demonstrable experience in hospitality or restaurant settings with a focus on culinary excellence. Knowledge of food safety standards and best practices in kitchen hygiene. Previous experience in a leadership role within a busy restaurant or catering operation is highly desirable. Skills in serving guests directly or overseeing service operations are advantageous. This role requires a passionate culinary professional committed to delivering outstanding dining experiences while maintaining efficient kitchen operations through effective leadership and organisation. Job Type: Full-time Pay: From £27,637.74 per year Work Location: In person
Feb 07, 2026
Full time
Job Summary We are seeking an experienced and dynamic Head Chef to lead our culinary team. The ideal candidate will possess strong leadership skills, extensive culinary expertise, and a passion for delivering exceptional dining experiences. As Head Chef, you will oversee all aspects of kitchen operations, ensuring high standards of food quality, safety, and presentation are maintained at all times. This role offers an exciting opportunity to shape our menu offerings and drive culinary excellence within a vibrant hospitality environment. Responsibilities Lead and supervise the kitchen team, fostering a positive and productive working environment. Oversee food production, ensuring consistency, quality, and presentation meet brand standards. Manage food preparation and cooking processes across all sections of the kitchen. Develop innovative menus in collaboration with management, incorporating seasonal ingredients and current culinary trends. Maintain strict adherence to food safety and hygiene regulations, implementing best practices throughout the kitchen. Monitor inventory levels, order supplies, and control waste to optimise operational efficiency. Train and mentor junior staff to develop their skills and ensure high standards of service delivery. Collaborate with front-of-house teams to ensure seamless service during busy periods. Ensure compliance with health and safety policies at all times. Experience Proven supervisory experience within a professional kitchen environment. Extensive background in food production, cooking, and food preparation across diverse cuisines. Strong team management skills with the ability to motivate staff and foster teamwork. Demonstrable experience in hospitality or restaurant settings with a focus on culinary excellence. Knowledge of food safety standards and best practices in kitchen hygiene. Previous experience in a leadership role within a busy restaurant or catering operation is highly desirable. Skills in serving guests directly or overseeing service operations are advantageous. This role requires a passionate culinary professional committed to delivering outstanding dining experiences while maintaining efficient kitchen operations through effective leadership and organisation. Job Type: Full-time Pay: From £27,637.74 per year Work Location: In person
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £35,000 - £40,000 Quarterly BONUS that rewards the hustle Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Feb 07, 2026
Full time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £35,000 - £40,000 Quarterly BONUS that rewards the hustle Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
General Manager - Brasserie Blanc Inspired by Raymond Blanc, Brasserie Blanc is renowned for its warm, welcoming atmosphere, exceptional French food, and genuine hospitality. As part of the award winning Heartwood Collection, proudly named in the Sunday Times Top 100 Best Places to Work, Brasserie Blanc sits at the heart of its communities, bringing people together over seasonal, responsibly sourced food and outstanding service. With continued growth across the UK and exciting plans for the future, there has never been a better time to join us. General Manager - The Role As General Manager, you will be the heartbeat of your Brasserie Blanc. You'll lead a passionate, high performing team, set the standard for excellence, and deliver an unforgettable guest experience rooted in warmth, consistency, and care. You'll have full ownership of your business from people and performance to standards and commercial results while embodying the Brasserie Blanc values and culture every day. General Manager - The Ideal Candidate We're looking for a dynamic, commercially minded hospitality leader with a strong presence and a true passion for food and service. You lead from the front, inspire those around you, and create an environment where people thrive. You will have: At least 2 years' experience as a General Manager in a high quality branded restaurant environment A proven track record of running busy, high volume operations and leading large teams Strong commercial acumen, including budget management and driving business growth The ability to maintain exceptional standards across food, service, and presentation Excellent leadership and interpersonal skills A vibrant, engaging personality, with a natural talent for motivating, coaching, and empowering your team You are hands on, people focused, and passionate about delivering hospitality the Brasserie Blanc way. What We Offer At Brasserie Blanc, we believe our people are our greatest asset. In return for your passion and leadership, we offer: Competitive salary, service charge & quarterly bonus Private Bupa healthcare 28 days holiday, plus the option to buy 5 extra days Enhanced maternity & paternity packages Stepping Stones Training Platform industry leading development & progression Ongoing coaching & mentorship support Employee Assistance Programme with Hospitality Action Refer a Friend Bonus up to £1,500 EarlyPay instant access to earned wages 50% off food at Brasserie Blanc & Heartwood Inns 20% off food for friends & family dining discount Discounted room rates in our site with Rooms Birthday gifts & long service recognition awards Reward Gateway offers hundreds of retail & experience discounts Cycle to Work Scheme Why Brasserie Blanc? Brasserie Blanc is more than a restaurant, it's a place where people, passion, and provenance matter. We are proud to nurture talent, promote from within, and support our General Managers to grow their careers within a business built on respect, quality, and genuine hospitality. If you're ready to lead a beautiful business, inspire exceptional teams, and be part of something truly special, we'd love to hear from you. Heartwood Collection is a multi award winning hospitality group: Sunday Times Best Places to Work winner 2024 Double winner at the Publican Awards 2024 Best Pub Brand/Concept at the Publican Awards 2025 At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with opportunities for progression across our estate. Please note, we cannot take applications from overseas. Compensation: To be discussed
Feb 07, 2026
Full time
General Manager - Brasserie Blanc Inspired by Raymond Blanc, Brasserie Blanc is renowned for its warm, welcoming atmosphere, exceptional French food, and genuine hospitality. As part of the award winning Heartwood Collection, proudly named in the Sunday Times Top 100 Best Places to Work, Brasserie Blanc sits at the heart of its communities, bringing people together over seasonal, responsibly sourced food and outstanding service. With continued growth across the UK and exciting plans for the future, there has never been a better time to join us. General Manager - The Role As General Manager, you will be the heartbeat of your Brasserie Blanc. You'll lead a passionate, high performing team, set the standard for excellence, and deliver an unforgettable guest experience rooted in warmth, consistency, and care. You'll have full ownership of your business from people and performance to standards and commercial results while embodying the Brasserie Blanc values and culture every day. General Manager - The Ideal Candidate We're looking for a dynamic, commercially minded hospitality leader with a strong presence and a true passion for food and service. You lead from the front, inspire those around you, and create an environment where people thrive. You will have: At least 2 years' experience as a General Manager in a high quality branded restaurant environment A proven track record of running busy, high volume operations and leading large teams Strong commercial acumen, including budget management and driving business growth The ability to maintain exceptional standards across food, service, and presentation Excellent leadership and interpersonal skills A vibrant, engaging personality, with a natural talent for motivating, coaching, and empowering your team You are hands on, people focused, and passionate about delivering hospitality the Brasserie Blanc way. What We Offer At Brasserie Blanc, we believe our people are our greatest asset. In return for your passion and leadership, we offer: Competitive salary, service charge & quarterly bonus Private Bupa healthcare 28 days holiday, plus the option to buy 5 extra days Enhanced maternity & paternity packages Stepping Stones Training Platform industry leading development & progression Ongoing coaching & mentorship support Employee Assistance Programme with Hospitality Action Refer a Friend Bonus up to £1,500 EarlyPay instant access to earned wages 50% off food at Brasserie Blanc & Heartwood Inns 20% off food for friends & family dining discount Discounted room rates in our site with Rooms Birthday gifts & long service recognition awards Reward Gateway offers hundreds of retail & experience discounts Cycle to Work Scheme Why Brasserie Blanc? Brasserie Blanc is more than a restaurant, it's a place where people, passion, and provenance matter. We are proud to nurture talent, promote from within, and support our General Managers to grow their careers within a business built on respect, quality, and genuine hospitality. If you're ready to lead a beautiful business, inspire exceptional teams, and be part of something truly special, we'd love to hear from you. Heartwood Collection is a multi award winning hospitality group: Sunday Times Best Places to Work winner 2024 Double winner at the Publican Awards 2024 Best Pub Brand/Concept at the Publican Awards 2025 At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with opportunities for progression across our estate. Please note, we cannot take applications from overseas. Compensation: To be discussed
Product Team Leader Department: Store Management Employment Type: Permanent - Part Time Location: Glasgow Parkhead Reporting To: Product Manager Compensation: £26,445 FTE Description We7re on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You7ll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. This Is For You You7ll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you7ll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you7ll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Feb 07, 2026
Full time
Product Team Leader Department: Store Management Employment Type: Permanent - Part Time Location: Glasgow Parkhead Reporting To: Product Manager Compensation: £26,445 FTE Description We7re on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You7ll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. This Is For You You7ll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you7ll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you7ll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Product Team Leader Department: Store Management Employment Type: Fixed Term Contract Location: Hull St Stephens Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. FTC 3 months About The Role What You'll Be Doing Deliver great product placement and wow wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a b Islander day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Feb 07, 2026
Full time
Product Team Leader Department: Store Management Employment Type: Fixed Term Contract Location: Hull St Stephens Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. FTC 3 months About The Role What You'll Be Doing Deliver great product placement and wow wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a b Islander day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Our premium brand Automotive client is currently recruiting for the following role: Workforce Analyst Customer Relationship Centre - 21.88/hr (Inside IR35) - Coventry & Hybrid - 9 months (potential for yearly renewal) Role Overview: We are looking for a passionate, self-motivated Workflow & Real-Time Analyst to join our Customer Relationship Centre team. This role is integral to our daily operations and requires a dedicated individual who thrives in a fast-paced, dynamic environment. You will be responsible for monitoring live service performance, managing resources in real time, and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience. Your people skills need to be paramount to coach and guide team members daily to enable the centre to deliver the best service possible. A key part of your role will involve supporting the modernisation of the CRC's workflow management system, transitioning from legacy platforms to a more advanced workforce management ecosystem. With the planned introduction of Calabrio, experience with this system is highly desirable. Key Responsibilities: Real-Time Monitoring: Oversee call lines and online chat activity to ensure efficient handling throughout the day. Resource Management: Adjust staffing and agent codes in real time to maintain service levels and operational flow. Inbox Oversight: Monitor and respond to the real-time inbox, ensuring timely action and communication. Schedule Management: Create and maintain weekly schedules to ensure adequate coverage across all channels. Reporting & Analysis: Produce contact volume reports and analyse performance trends to support decision-making. Trend Identification: Use data to identify patterns and recommend adjustments to improve efficiency and customer experience. Collaboration: Work closely with team leaders and operational managers to align resource planning with business needs. What We're Looking For: Hardworking & Committed: A reliable team player who takes ownership of their responsibilities. Multi-Tasker: Able to manage multiple priorities without compromising quality. Approachable & Supportive: Builds positive relationships and communicates effectively with colleagues. Trustworthy: Maintains confidentiality and demonstrates integrity in all tasks. Strong Communication Skills: Clear, concise, and confident in both written and verbal communication. Data-Driven: Comfortable working with data to draw insights and support operational decisions. Excel Proficiency: Skilled in using Excel formulas and functions to automate tasks, analyse data, and build reports. Experience with Calabrio or similar WFM platforms is required. Additional information: This role is on a contract basis and is Inside IR35. Employment Type: Full-Time - Office days Tue/Wed. The services advertised by Premea Limited for this vacancy are those of an Employment Business. Premea is a specialist IT & Engineering recruitment consultancy representing clients in the UK and internationally within the Automotive, Motorsport and Aerospace sectors.
Feb 07, 2026
Contractor
Our premium brand Automotive client is currently recruiting for the following role: Workforce Analyst Customer Relationship Centre - 21.88/hr (Inside IR35) - Coventry & Hybrid - 9 months (potential for yearly renewal) Role Overview: We are looking for a passionate, self-motivated Workflow & Real-Time Analyst to join our Customer Relationship Centre team. This role is integral to our daily operations and requires a dedicated individual who thrives in a fast-paced, dynamic environment. You will be responsible for monitoring live service performance, managing resources in real time, and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience. Your people skills need to be paramount to coach and guide team members daily to enable the centre to deliver the best service possible. A key part of your role will involve supporting the modernisation of the CRC's workflow management system, transitioning from legacy platforms to a more advanced workforce management ecosystem. With the planned introduction of Calabrio, experience with this system is highly desirable. Key Responsibilities: Real-Time Monitoring: Oversee call lines and online chat activity to ensure efficient handling throughout the day. Resource Management: Adjust staffing and agent codes in real time to maintain service levels and operational flow. Inbox Oversight: Monitor and respond to the real-time inbox, ensuring timely action and communication. Schedule Management: Create and maintain weekly schedules to ensure adequate coverage across all channels. Reporting & Analysis: Produce contact volume reports and analyse performance trends to support decision-making. Trend Identification: Use data to identify patterns and recommend adjustments to improve efficiency and customer experience. Collaboration: Work closely with team leaders and operational managers to align resource planning with business needs. What We're Looking For: Hardworking & Committed: A reliable team player who takes ownership of their responsibilities. Multi-Tasker: Able to manage multiple priorities without compromising quality. Approachable & Supportive: Builds positive relationships and communicates effectively with colleagues. Trustworthy: Maintains confidentiality and demonstrates integrity in all tasks. Strong Communication Skills: Clear, concise, and confident in both written and verbal communication. Data-Driven: Comfortable working with data to draw insights and support operational decisions. Excel Proficiency: Skilled in using Excel formulas and functions to automate tasks, analyse data, and build reports. Experience with Calabrio or similar WFM platforms is required. Additional information: This role is on a contract basis and is Inside IR35. Employment Type: Full-Time - Office days Tue/Wed. The services advertised by Premea Limited for this vacancy are those of an Employment Business. Premea is a specialist IT & Engineering recruitment consultancy representing clients in the UK and internationally within the Automotive, Motorsport and Aerospace sectors.
