Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Apr 08, 2026
Full time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Location: YCF office, LABS Atrium, Camden Lock Market, with the option of some flexible working Reporting to: CEO Hours: Full time 37.5 hours per week, with some out of hours work / visits occasionally required (0.8 considered for the right candidate) Management responsibilities: Operations & Administration Apprentice (FT) and Programme Manager (HAF) FT Contract type: Permanent About the role In this important role you will lead on YCF's grant giving and operations, working closely with the CEO to also support fundraising and partnerships. You will lead and develop YCF's significant grant-giving programmes, organising and improving the grants process, keeping donors in the loop, and communicating the impact of the small grants programmes, and coordinating support from the team to ensure this work is well supported. In this role you will oversee both YCF's small grants programmes to members, and also YCF's delivery of the Holiday Activities & Food Programme, which together amount to around £900,000 per year in grants out to Camden's youth sector. You will lead on YCF's operations, including clerking to the Board of Trustees, ensuring timely applications and reporting to funders, and overseeing all aspects of YCF's operations. You will be supported by our Operations & Administrations Apprentice. You will support the CEO across YCF's partnerships, cultivating our pipeline of funders, including Trusts & Foundations and corporate donors, and spotting and supporting opportunities wherever you can. As a natural team player working in a small team, you will spot opportunities to support YCF's membership (especially regarding grants) and the other functions of YCF's work. As a place based organisation, you will ensure you are known in the local community, and amongst our key stakeholders, including grassroots VCS partners, Camden Council, and our key funders. Along with the CEO and the Head of Membership & Impact, you will support YCF's partnerships, including with business neighbours, spotting opportunities to amplify YCF's work. Main Purpose of the Role Grants management: Grants management: You will direct and lead the YCF small grants programmes (including Small & Mighty Fund, Holiday Opportunities Fund and Heads Up Mental Health Fund, of around £150,000 p.a.), including leading on design and guidelines, engagement with YCF's grants committee structures, and reporting back to Trustees and funders. You will lead on grants decisions processes and communications, as part of YCF's membership offer. You will oversee all due diligence processes as part of YCF's grant giving offer, and ensure smooth reporting cycles with grantees Strategic oversight of HAF: Strategic leadership of the Camden HAF programme, overseeing the HAF Programme Manager in the stewardship of this DfE programme, and retaining oversight of key deliverables, together with the Heads of Children's Commissioning at Camden Council Fundraising and reporting: Fundraising: You will maintain our pipeline of supporters, including of our grants rounds, and lead reporting for YCF's grants and core funding to funders, supported by the team. You will ensure timely funding applications submissions Together with the Head of Membership & Impact, you will support the CEO in all fundraising for YCF and our programmes, including identifying funding and partnership opportunities, drafting bids and pitches, and so on. Reporting: You will oversee and deliver timely reporting across YCF's funders. You will manage and be supported by the Operations Apprentice to ensure smooth and timely processes. You will ensure YCF's monitoring and evaluation frameworks are fit for purpose. You will work with the rest of the team to ensure this function is properly and efficiently supported, and will proactively identify ways to more efficiently record and report on information to funders, including effective use of our CRM. Operations and governance: Operational leadership: You will be responsible for YCF's operational running as an organisation, ensuring our processes are smooth and fit for purpose. In practice, this may include supporting the CEO in operational and strategic planning, supporting budget oversight (and leading in the areas of grants). Supported by the Operations Apprentice, you will oversee YCF's HR processes for onboarding, recruitment and so on. Governance: You will support YCF's governance processes, due diligence and compliance, ensuring YCF is compliant with our charitable obligations, and ensure our policies are up to date and we are compliant with them. Board minute taking: You will take minutes of YCF's Board meetings, and ensure actions are followed up with, and oversee the Operations Apprentice in the setting up of meetings and logistics. You will support the CEO and Chair with the preparation of papers, as needed. Management and leadership Management: You will manage two important roles for YCF, modelling leadership at YCF, alongside the CEO and the Head of Membership & Impact Representing YCF: You will represent the organisation at a senior level at external events, including via speaking opportunities Person specification In an ideal world we are looking for the following essential and desirable areas of experience. However, if you are missing one or two of the essential areas, but bring relevant experience / aptitudes, we would still value hearing from you. Required experience and aptitudes The successful candidate will be able to demonstrate the following professional experience: Experience of high-level operational responsibilities, with demonstrable exceptional organisational skills Proven exceptional written and verbal communication skills to a range of audiences Experience in producing high-quality written reports Fundraising experience, including writing successful funding applications and bids An appreciation of the value of grassroots community-based VCS organisations Willingness to learn, adapt and be flexible, in a small and changing team Grants management experience (including grantee engagement and good grants practice) Understanding of Camden's voluntary and community sector, and the challenges it faces Experience developing monitoring and evaluation frameworks Professional experience of working in a youth focused organisation CRM systems experience such as Salesforce Experience working with a Board of Trustees Understanding of corporate / charitable partnerships Educated to Degree level We know that skills and experiences come in different forms, so if you've got a range of our essential criteria, and a willingness to learn, there are training and education opportunities at YCF to train you up in post. To apply Please submit a cover letter (no more than 2 A4 sides) and your CV to our e-mail at specifically outlining how you meet the criteria and your interest in the role by Sunday 26 th April at midnight, with the title 'Head of Grants & Operations application'. Interviews are due to take place w/b 4 th and 11 th May. Please indicate in your covering email if there are any dates that you cannot do in those weeks. Use of AI We understand that AI may sometimes be useful in helping you clarify your ideas or check grammar. However, please ensure that the application submitted is written by you and is truly reflective of your experience.
Apr 08, 2026
Full time
Location: YCF office, LABS Atrium, Camden Lock Market, with the option of some flexible working Reporting to: CEO Hours: Full time 37.5 hours per week, with some out of hours work / visits occasionally required (0.8 considered for the right candidate) Management responsibilities: Operations & Administration Apprentice (FT) and Programme Manager (HAF) FT Contract type: Permanent About the role In this important role you will lead on YCF's grant giving and operations, working closely with the CEO to also support fundraising and partnerships. You will lead and develop YCF's significant grant-giving programmes, organising and improving the grants process, keeping donors in the loop, and communicating the impact of the small grants programmes, and coordinating support from the team to ensure this work is well supported. In this role you will oversee both YCF's small grants programmes to members, and also YCF's delivery of the Holiday Activities & Food Programme, which together amount to around £900,000 per year in grants out to Camden's youth sector. You will lead on YCF's operations, including clerking to the Board of Trustees, ensuring timely applications and reporting to funders, and overseeing all aspects of YCF's operations. You will be supported by our Operations & Administrations Apprentice. You will support the CEO across YCF's partnerships, cultivating our pipeline of funders, including Trusts & Foundations and corporate donors, and spotting and supporting opportunities wherever you can. As a natural team player working in a small team, you will spot opportunities to support YCF's membership (especially regarding grants) and the other functions of YCF's work. As a place based organisation, you will ensure you are known in the local community, and amongst our key stakeholders, including grassroots VCS partners, Camden Council, and our key funders. Along with the CEO and the Head of Membership & Impact, you will support YCF's partnerships, including with business neighbours, spotting opportunities to amplify YCF's work. Main Purpose of the Role Grants management: Grants management: You will direct and lead the YCF small grants programmes (including Small & Mighty Fund, Holiday Opportunities Fund and Heads Up Mental Health Fund, of around £150,000 p.a.), including leading on design and guidelines, engagement with YCF's grants committee structures, and reporting back to Trustees and funders. You will lead on grants decisions processes and communications, as part of YCF's membership offer. You will oversee all due diligence processes as part of YCF's grant giving offer, and ensure smooth reporting cycles with grantees Strategic oversight of HAF: Strategic leadership of the Camden HAF programme, overseeing the HAF Programme Manager in the stewardship of this DfE programme, and retaining oversight of key deliverables, together with the Heads of Children's Commissioning at Camden Council Fundraising and reporting: Fundraising: You will maintain our pipeline of supporters, including of our grants rounds, and lead reporting for YCF's grants and core funding to funders, supported by the team. You will ensure timely funding applications submissions Together with the Head of Membership & Impact, you will support the CEO in all fundraising for YCF and our programmes, including identifying funding and partnership opportunities, drafting bids and pitches, and so on. Reporting: You will oversee and deliver timely reporting across YCF's funders. You will manage and be supported by the Operations Apprentice to ensure smooth and timely processes. You will ensure YCF's monitoring and evaluation frameworks are fit for purpose. You will work with the rest of the team to ensure this function is properly and efficiently supported, and will proactively identify ways to more efficiently record and report on information to funders, including effective use of our CRM. Operations and governance: Operational leadership: You will be responsible for YCF's operational running as an organisation, ensuring our processes are smooth and fit for purpose. In practice, this may include supporting the CEO in operational and strategic planning, supporting budget oversight (and leading in the areas of grants). Supported by the Operations Apprentice, you will oversee YCF's HR processes for onboarding, recruitment and so on. Governance: You will support YCF's governance processes, due diligence and compliance, ensuring YCF is compliant with our charitable obligations, and ensure our policies are up to date and we are compliant with them. Board minute taking: You will take minutes of YCF's Board meetings, and ensure actions are followed up with, and oversee the Operations Apprentice in the setting up of meetings and logistics. You will support the CEO and Chair with the preparation of papers, as needed. Management and leadership Management: You will manage two important roles for YCF, modelling leadership at YCF, alongside the CEO and the Head of Membership & Impact Representing YCF: You will represent the organisation at a senior level at external events, including via speaking opportunities Person specification In an ideal world we are looking for the following essential and desirable areas of experience. However, if you are missing one or two of the essential areas, but bring relevant experience / aptitudes, we would still value hearing from you. Required experience and aptitudes The successful candidate will be able to demonstrate the following professional experience: Experience of high-level operational responsibilities, with demonstrable exceptional organisational skills Proven exceptional written and verbal communication skills to a range of audiences Experience in producing high-quality written reports Fundraising experience, including writing successful funding applications and bids An appreciation of the value of grassroots community-based VCS organisations Willingness to learn, adapt and be flexible, in a small and changing team Grants management experience (including grantee engagement and good grants practice) Understanding of Camden's voluntary and community sector, and the challenges it faces Experience developing monitoring and evaluation frameworks Professional experience of working in a youth focused organisation CRM systems experience such as Salesforce Experience working with a Board of Trustees Understanding of corporate / charitable partnerships Educated to Degree level We know that skills and experiences come in different forms, so if you've got a range of our essential criteria, and a willingness to learn, there are training and education opportunities at YCF to train you up in post. To apply Please submit a cover letter (no more than 2 A4 sides) and your CV to our e-mail at specifically outlining how you meet the criteria and your interest in the role by Sunday 26 th April at midnight, with the title 'Head of Grants & Operations application'. Interviews are due to take place w/b 4 th and 11 th May. Please indicate in your covering email if there are any dates that you cannot do in those weeks. Use of AI We understand that AI may sometimes be useful in helping you clarify your ideas or check grammar. However, please ensure that the application submitted is written by you and is truly reflective of your experience.
PA to Equity Partners - 12 Maternity Cover Salary: up to £45,000 Based in Old Street Hours - 9 am to 6 pm / Hybrid - 4 days in the office, 1 day working from home A construction consultancy company is looking for an PA to join their office in Old Street. You will play a key role in assisting the Equity Partners with PA and administrative tasks, assistant with standard bids, diary management to ensure maximum efficiency with their time management, client meetings, travel arranging, appointment scheduling, preparing reports and PowerPoint presentations. This is a great opportunity for an experienced PA who has worked in a fast-paced environment. This will be a 12-month contract to cover maternity. Key Responsibilities for the PA role: Proactively manage Equity Partners' diaries, scheduling meetings and appointments while anticipating conflicts Coordinate travel and attendance for major industry events Organise business hospitality events, managing guest lists, venues, catering, and transport Prepare, draft, and edit documents, reports, presentations, and correspondence Plan Senior Management awaydays and support Partners with client events Process Partner expenses and maintain accurate records Assist with bid preparation, fee proposals, and tender responses Complete client questionnaires and maintain employee CV databases Administer CRM systems and track appointment documentation Log event attendance and coordinate client feedback sessions Provide reception cover Manage meeting room preparations and maintain professional office presentation Support the Office Manager with daily operations and deliveries Experience required: PA / Executive Assistant / Team Assistant experience in a corporate or professional environment Event, meeting and travel coordination Advanced Microsoft Office and document production skills Confident meeting and AV support Strong organisation, diary management and communication skills Flexible approach and enjoy working in a fast-paced office environment Benefits include: 30 days annual leave, plus bank holiday - closed at Christmas Cycle to work scheme Employer contribution pension 5% Private medical insurance Life assurance Regular social events Hybrid - 4 days in the office, 1 day working from home. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 08, 2026
Contractor
PA to Equity Partners - 12 Maternity Cover Salary: up to £45,000 Based in Old Street Hours - 9 am to 6 pm / Hybrid - 4 days in the office, 1 day working from home A construction consultancy company is looking for an PA to join their office in Old Street. You will play a key role in assisting the Equity Partners with PA and administrative tasks, assistant with standard bids, diary management to ensure maximum efficiency with their time management, client meetings, travel arranging, appointment scheduling, preparing reports and PowerPoint presentations. This is a great opportunity for an experienced PA who has worked in a fast-paced environment. This will be a 12-month contract to cover maternity. Key Responsibilities for the PA role: Proactively manage Equity Partners' diaries, scheduling meetings and appointments while anticipating conflicts Coordinate travel and attendance for major industry events Organise business hospitality events, managing guest lists, venues, catering, and transport Prepare, draft, and edit documents, reports, presentations, and correspondence Plan Senior Management awaydays and support Partners with client events Process Partner expenses and maintain accurate records Assist with bid preparation, fee proposals, and tender responses Complete client questionnaires and maintain employee CV databases Administer CRM systems and track appointment documentation Log event attendance and coordinate client feedback sessions Provide reception cover Manage meeting room preparations and maintain professional office presentation Support the Office Manager with daily operations and deliveries Experience required: PA / Executive Assistant / Team Assistant experience in a corporate or professional environment Event, meeting and travel coordination Advanced Microsoft Office and document production skills Confident meeting and AV support Strong organisation, diary management and communication skills Flexible approach and enjoy working in a fast-paced office environment Benefits include: 30 days annual leave, plus bank holiday - closed at Christmas Cycle to work scheme Employer contribution pension 5% Private medical insurance Life assurance Regular social events Hybrid - 4 days in the office, 1 day working from home. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you. #
Apr 08, 2026
Full time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you. #
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you. #
Apr 08, 2026
Full time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you. #
Working here isn't just a job. You can advance your career at Avove, and we'll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career. About the role Avove have been appointed as the delivery partner for Yorkshire Water's AMP8 Developer Services Framework for the next four years, with a potential four-year extension. This framework involves a range of provisions, from mains and services to meter installations and sewerage diversions, as well as new supply connections and related activities for domestic and commercial customers' new developments. The contract covers all operational activity for both commercial and domestic developer services customers, with an emphasis on improving customer service, and is valued at approximately £95 million over the eight-year period. This is an exciting time to join our business in a period of growth! These roles are brand new opportunities and your chance to join a business that values their employees. The Reinstatement Site Manager will oversee daily backfill and reinstatement activities for new water development connections. Working closely with the Reinstatement Planner, you will ensure all works are completed within the agreed highway permit period, maintaining compliance, safety, and quality standards. The role will be based in Brighouse and requires a full Driving License. What will your day look like Overseeing daily operations - supervising backfill and reinstatement teams to ensure work is completed within permit deadlines. Coordinating resources effectively by working closely with the Reinstatement Planner and maintaining communication with site teams, contractors, and stakeholders. Monitoring compliance with highway authority regulations and company standards while conducting regular quality checks. Ensuring all reinstatement work meets required specifications through continuous on-site assessment. Upholding health and safety standards by enforcing protocols, carrying out risk assessments, and addressing hazards promptly. Providing daily progress reports to management and escalating any delays or issues that may impact permit compliance. About you You'll bring proven experience in the reinstatement or utilities sector, along with solid knowledge of NRSWA requirements and permit compliance. Strong leadership and communication skills are essential, as is the ability to manage multiple teams and priorities. A full UK driving licence is required. Ideally, you'll also have experience with water infrastructure projects, hold relevant supervisory or management certifications, or be familiar with reinstatement planning software. HNC or above qualified (preferably in an engineering discipline) Preferably Chartered Status but not essential SMSTS Temporary works supervisor CSCS or SHEA First Aid LOLER Appointed persons. CDM awareness Confined Space (Medium Risk) What's in it for you We offer a rewarding salary that is tailored to your skills and experience. But that's not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn't fit all so everyone has access to a variety of flexible benefits that work for you. 24 days holiday plus bank holidays Car allowance/company car Company pension scheme Life assurance Family friendly policies A selection of lifestyle benefit options Financial wellbeing programme Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising. About us We design, build and maintain the UK's utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected. We are an expert, responsible and agile partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, Scottish Power Energy Networks and Scottish Water We are an equal opportunities employer . We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive. When it comes to inclusion, we're making sure we keep up the progress with our Communities of Practice, who help us do just that. What next We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process. If you have any questions, please reach out for an informal discussion.
Apr 08, 2026
Full time
Working here isn't just a job. You can advance your career at Avove, and we'll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career. About the role Avove have been appointed as the delivery partner for Yorkshire Water's AMP8 Developer Services Framework for the next four years, with a potential four-year extension. This framework involves a range of provisions, from mains and services to meter installations and sewerage diversions, as well as new supply connections and related activities for domestic and commercial customers' new developments. The contract covers all operational activity for both commercial and domestic developer services customers, with an emphasis on improving customer service, and is valued at approximately £95 million over the eight-year period. This is an exciting time to join our business in a period of growth! These roles are brand new opportunities and your chance to join a business that values their employees. The Reinstatement Site Manager will oversee daily backfill and reinstatement activities for new water development connections. Working closely with the Reinstatement Planner, you will ensure all works are completed within the agreed highway permit period, maintaining compliance, safety, and quality standards. The role will be based in Brighouse and requires a full Driving License. What will your day look like Overseeing daily operations - supervising backfill and reinstatement teams to ensure work is completed within permit deadlines. Coordinating resources effectively by working closely with the Reinstatement Planner and maintaining communication with site teams, contractors, and stakeholders. Monitoring compliance with highway authority regulations and company standards while conducting regular quality checks. Ensuring all reinstatement work meets required specifications through continuous on-site assessment. Upholding health and safety standards by enforcing protocols, carrying out risk assessments, and addressing hazards promptly. Providing daily progress reports to management and escalating any delays or issues that may impact permit compliance. About you You'll bring proven experience in the reinstatement or utilities sector, along with solid knowledge of NRSWA requirements and permit compliance. Strong leadership and communication skills are essential, as is the ability to manage multiple teams and priorities. A full UK driving licence is required. Ideally, you'll also have experience with water infrastructure projects, hold relevant supervisory or management certifications, or be familiar with reinstatement planning software. HNC or above qualified (preferably in an engineering discipline) Preferably Chartered Status but not essential SMSTS Temporary works supervisor CSCS or SHEA First Aid LOLER Appointed persons. CDM awareness Confined Space (Medium Risk) What's in it for you We offer a rewarding salary that is tailored to your skills and experience. But that's not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn't fit all so everyone has access to a variety of flexible benefits that work for you. 24 days holiday plus bank holidays Car allowance/company car Company pension scheme Life assurance Family friendly policies A selection of lifestyle benefit options Financial wellbeing programme Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising. About us We design, build and maintain the UK's utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected. We are an expert, responsible and agile partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, Scottish Power Energy Networks and Scottish Water We are an equal opportunities employer . We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive. When it comes to inclusion, we're making sure we keep up the progress with our Communities of Practice, who help us do just that. What next We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process. If you have any questions, please reach out for an informal discussion.
Works as the Housekeeping Lead for the Conference Point (CP) operations. Ensure our meeting, lodging, and restrooms are clean, well-stocked with supplies, and welcoming for guests. Position Responsibilities Leads all housekeeping efforts at Conference Point Lead a team of housekeeping individuals; plan, organize, direct, execute Turnover cleaning: Lead, train, organize and equip staff to turnover designated areas Vacuum and dust all meeting space Disinfect mattresses, sinks, showers, restrooms, doorknobs, light switches Sweep, dust, vacuum, change linens when needed, replenish supplies Sweep decks and around entrances All inside garbage pickup Check and clean in drawers, under beds, under windowsills Works with Guest Services to reset room furniture Works with the housekeeping team to develop procedures and protocols for effective housekeeping practices Train new and existing housekeeping staff in proper procedures and cleaning methods Works with the Housekeeping Manager to schedule staff for CP housekeeping needs Works collaboratively with guest services, program, food service and maintenance departments Responsible for all linen storage, organization, and exchange Proper and organized storage of all housekeeping equipment and chemicals Maintain and fix all housekeeping equipment A first responder for bed bug protocol Works with the Housekeeping Manager to hire and train part time and summer staff Assist in housekeeping needs at LGYC when needed Open/close buildings to prepare for season Accompanied deep cleaning throughout buildings during the off-season Other duties as assigned Work Environment: This job operates in a Camp/Conference center setting, serving guests of all ages. This role at times comes into contact with guests, in some cases cleaning after sicknesses. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires day-long standing, regular walking, bending, and stooping. The employee must be able to regularly lift or move items weighing in excess of 30 pounds. Other Duties: Team player both in and out of the housekeeping department helping in other areas around campus or at Lake Geneva Youth Camp (LGYC) as needed. Essential skills and additional requirements Faith - Passionate about the gospel message and the camping ministry Strong communication skills - Efficiently and effectively communicate regularly across the organization all essential information Operational excellence - Includes organizational skills, ability to problem solve and recognize customer service issues Why work at Lake Geneva Ministries Join Lake Geneva Ministries: A Growing Christian Camp Ministry Creating Life-Changing Experiences in Christ Located in the beautiful and vibrant community of Lake Geneva, WI, just 1.5 hours from Chicago, our camp offers an incredible opportunity for those passionate about making a difference. Imagine working in a place that feels like a resort, surrounded by nature's beauty and a supportive Christian community. At Lake Geneva Ministries, you'll play a vital role in creating unforgettable, transformative experiences in Christ for our campers. If you're looking for a fulfilling and exciting place to grow both personally and professionally, look no further! W2655 South St. Lake Geneva, WI Recruiting Video (if applicable):
Apr 08, 2026
Full time
Works as the Housekeeping Lead for the Conference Point (CP) operations. Ensure our meeting, lodging, and restrooms are clean, well-stocked with supplies, and welcoming for guests. Position Responsibilities Leads all housekeeping efforts at Conference Point Lead a team of housekeeping individuals; plan, organize, direct, execute Turnover cleaning: Lead, train, organize and equip staff to turnover designated areas Vacuum and dust all meeting space Disinfect mattresses, sinks, showers, restrooms, doorknobs, light switches Sweep, dust, vacuum, change linens when needed, replenish supplies Sweep decks and around entrances All inside garbage pickup Check and clean in drawers, under beds, under windowsills Works with Guest Services to reset room furniture Works with the housekeeping team to develop procedures and protocols for effective housekeeping practices Train new and existing housekeeping staff in proper procedures and cleaning methods Works with the Housekeeping Manager to schedule staff for CP housekeeping needs Works collaboratively with guest services, program, food service and maintenance departments Responsible for all linen storage, organization, and exchange Proper and organized storage of all housekeeping equipment and chemicals Maintain and fix all housekeeping equipment A first responder for bed bug protocol Works with the Housekeeping Manager to hire and train part time and summer staff Assist in housekeeping needs at LGYC when needed Open/close buildings to prepare for season Accompanied deep cleaning throughout buildings during the off-season Other duties as assigned Work Environment: This job operates in a Camp/Conference center setting, serving guests of all ages. This role at times comes into contact with guests, in some cases cleaning after sicknesses. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires day-long standing, regular walking, bending, and stooping. The employee must be able to regularly lift or move items weighing in excess of 30 pounds. Other Duties: Team player both in and out of the housekeeping department helping in other areas around campus or at Lake Geneva Youth Camp (LGYC) as needed. Essential skills and additional requirements Faith - Passionate about the gospel message and the camping ministry Strong communication skills - Efficiently and effectively communicate regularly across the organization all essential information Operational excellence - Includes organizational skills, ability to problem solve and recognize customer service issues Why work at Lake Geneva Ministries Join Lake Geneva Ministries: A Growing Christian Camp Ministry Creating Life-Changing Experiences in Christ Located in the beautiful and vibrant community of Lake Geneva, WI, just 1.5 hours from Chicago, our camp offers an incredible opportunity for those passionate about making a difference. Imagine working in a place that feels like a resort, surrounded by nature's beauty and a supportive Christian community. At Lake Geneva Ministries, you'll play a vital role in creating unforgettable, transformative experiences in Christ for our campers. If you're looking for a fulfilling and exciting place to grow both personally and professionally, look no further! W2655 South St. Lake Geneva, WI Recruiting Video (if applicable):
Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills
Apr 08, 2026
Full time
Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 08, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
OPERATIONS EXECUTIVE Are you a confident and capable worker who thrives in a fast-paced, high-performing team? We are looking for an Operations Executive to join an executive search firm on a permanent basis. OPERATIONS EXECUTIVE ROLE: Supporting the Private Search team with their duties using initiative and proactivity Putting together presentation packs with a clear design in line with company specs Processing candidate applications and preparing documents with close attention to detail Assisting in arranging external meetings for projects, ensuring exceptional customer care and contributing to repeat business Assisting with customer contact, managing expectations and explaining how the organisation can support them Assisting in coordinating live projects, client meetings, interviews, and assessment centres, ensuring communication with all levels of people and cultures Recording and updating project and programme information on the in-house database, keeping line managers fully briefed Acting as a trusted point of contact for the team, managing enquiries and forwarding them to the relevant person promptly Building strong relationships within the team and collaborating to share knowledge and implement best practices Ensuring records adhere to current legislation and maintaining Data Protection and company processes Acting as custodian of business information, ensuring key details are shared and recorded on the in-house database for team access Ensuring records comply with legislation and maintaining Data Protection and professional standards Taking ownership of database activity reports, ensuring data is captured accurately and providing support to team members using the system OPERATIONS EXECUTIVE ESSENTIALS: Minimum 12 months in professional services Strong communication and presentation skills A mature and respectful approach to work Ability to learn and grow quickly A positive mindset and an ability to work well in a highly collaborative environment. Confidence working in a fast-paced environment Strong stakeholder management skills Good design or PowerPoint skills are highly desired OPERATIONS EXECUTIVE BENEFITS: Hybrid working Performance-based bonuses If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information. At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Apr 08, 2026
Full time
OPERATIONS EXECUTIVE Are you a confident and capable worker who thrives in a fast-paced, high-performing team? We are looking for an Operations Executive to join an executive search firm on a permanent basis. OPERATIONS EXECUTIVE ROLE: Supporting the Private Search team with their duties using initiative and proactivity Putting together presentation packs with a clear design in line with company specs Processing candidate applications and preparing documents with close attention to detail Assisting in arranging external meetings for projects, ensuring exceptional customer care and contributing to repeat business Assisting with customer contact, managing expectations and explaining how the organisation can support them Assisting in coordinating live projects, client meetings, interviews, and assessment centres, ensuring communication with all levels of people and cultures Recording and updating project and programme information on the in-house database, keeping line managers fully briefed Acting as a trusted point of contact for the team, managing enquiries and forwarding them to the relevant person promptly Building strong relationships within the team and collaborating to share knowledge and implement best practices Ensuring records adhere to current legislation and maintaining Data Protection and company processes Acting as custodian of business information, ensuring key details are shared and recorded on the in-house database for team access Ensuring records comply with legislation and maintaining Data Protection and professional standards Taking ownership of database activity reports, ensuring data is captured accurately and providing support to team members using the system OPERATIONS EXECUTIVE ESSENTIALS: Minimum 12 months in professional services Strong communication and presentation skills A mature and respectful approach to work Ability to learn and grow quickly A positive mindset and an ability to work well in a highly collaborative environment. Confidence working in a fast-paced environment Strong stakeholder management skills Good design or PowerPoint skills are highly desired OPERATIONS EXECUTIVE BENEFITS: Hybrid working Performance-based bonuses If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information. At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Cancer Research UK
Stratford-upon-avon, Warwickshire
. Credible HR insights. Informed decision-making. Impacting the future. People Analytics & Insights Analyst £30,000 - £40,000 (+ ) Grade: P2Reports to: HR People Analytics Manager Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. External closing date: 08 April :55 Internal closing date: 15 April :55This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: One competency-based interview with an exercise Interview date: 21, 22 & 27 April 2026We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.The HR department plays an essential role in engaging and inspiring Cancer Research UK's people by delivering operational transformation, robust governance, and a high-quality employee experience as part of our and HR Operations Plan. This enables us to be an inclusive, sustainable, and agile organisation across a diverse workforce of hundreds of shops, 2,500+ office staff, and 4 scientific research institutes (laboratories).As a People Analytics & Insight Analyst, you'll play an impactful role in helping us make informed, people centred decisions. You'll gather, analyse, and report on the metrics that underpin our HR activity, ensuring we have accurate, reliable, and actionable insights that strengthen our recruitment strategies, enhance employee engagement, and support retention across the organisation. You'll use tools such as Workday and Power BI to provide high quality analysis and deliver key projects in collaboration with colleagues and stakeholders across HR and the wider organisation.Maintaining a curated suite of Workday reports with strong data integrity will be central to your work, enabling teams across the charity to adopt a self service approach and confidently access reliable people data. This role offers the opportunity to help enhance reporting capabilities, streamline processes, strengthen governance, and elevate the impact of HR and people insights-helping us make data driven decisions that support both our mission and our people.If you're a Data Analyst with experience working with complex datasets and creating meaningful insights using Power BI in a large organisation, we'd love for you to join our mission.Data Analysis, Reporting & Insights: Collecting, validating, and consolidating people data from multiple sources to simplify access to accurate HR information. Building, maintaining, and optimising Workday reports and Power BI dashboards, ensuring a consistent and reliable people metrics. Conducting trend analysis and generating insights, highlighting opportunities, risks, and performance drivers across the employee lifecycle. Producing regular and ad hoc management information (including Executive Board packs and KPI reports). Translating complex data into clear visualisations, narratives, and recommendations for HR leaders and senior stakeholders to drive impact and influence. Supporting the People Analytics & Insights Manager to provide actionable insights and data-driven recommendations to HR leaders to enhance recruitment strategies, employee engagement, and retention efforts.Data Quality, Governance & Compliance: Performing data integrity checks, data cleansing, and regular data audits to improve accuracy and consistency. Collaborating with HR and Systems teams to resolve data issues and embed best practices and data standards. Ensuring full compliance with data privacy, information governance, and GDPR requirements. Contributing to enhanced reporting governance, ensuring alignment of definitions, metrics, and reporting approaches. Collaborating with the Data Security team to ensure adherence to data privacy regulations and compliance, and maintain strict confidentiality of employee data.Predictive Analytics: Applying analytical methods and advanced statistical techniques to identify workforce trends (including turnover drivers, recruitment performance, and engagement indicators). Building predictive models to forecast employee attrition, support workforce planning, and inform strategic HR decisions. Blending internal and external data to support forward-looking insight and scenario planning.Stakeholder Engagement & Collaboration: Building collaborative relationships across HR, Finance, Technology, and organisational leaders to understand data needs and deliver high-value insights. Collaborating with other team members to improve reporting and analysis governance, improve efficiency, and provide a joined-up view of insights. Presenting findings in a clear, compelling way, tailoring messages to technical and non technical audiences. Supporting capability building across HR by enabling stakeholders to self-serve through Workday and Power BI dashboards.Continuous Improvement & Innovation: Maintaining an up-to-date knowledge of people analytics best practices, visualisation, data modelling, and emerging HR technologies. Identifying opportunities to streamline reporting processes and enhance insight delivery. Contributing to the development of a source agnostic, integrated approach to people data and analytics. Championing equality, diversity, and inclusion in all analytics and decision-making processes. Actively contributing to the objectives of the People Analytics & Reporting team and the wider mission of Cancer Research UK. Experienced Data Analyst who has manipulated, validated, and consolidated complex datasets from multiple sources in large organisations. + We welcome applicants from a range of industries. Experience working with HR/ people data and Workday reporting would be beneficial, but is not essential. Advanced analytical and reporting skills, with proven experience using Excel, Power BI, and SQL tools to interpret data, identify trends, drive insights, and support decision-making. Relevant experience in presenting findings using PowerPoint and data visualisation tools, effectively using outputs to make actionable recommendations. Has built credible, collaborative, and engaging stakeholder relationships with strong interpersonal and influencing skills. Excellent verbal and written communication and presentation skills with a successful track record of clearly translating complex data into meaningful insights for stakeholders in a way that engages and builds their knowledge. Curious and proactive problem-solver with a continuous improvement mindset for driving innovation and enhancing data reporting, while championing best practices and strong data governance. Excellent organisational and prioritisation skills with the ability to work independently and manage multiple priorities and deadlines, while maintaining strong attention to detail. Demonstrates curiosity and a proactive approach to learning, taking ownership of personal development and performance.
Apr 08, 2026
Full time
. Credible HR insights. Informed decision-making. Impacting the future. People Analytics & Insights Analyst £30,000 - £40,000 (+ ) Grade: P2Reports to: HR People Analytics Manager Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. External closing date: 08 April :55 Internal closing date: 15 April :55This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: One competency-based interview with an exercise Interview date: 21, 22 & 27 April 2026We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.The HR department plays an essential role in engaging and inspiring Cancer Research UK's people by delivering operational transformation, robust governance, and a high-quality employee experience as part of our and HR Operations Plan. This enables us to be an inclusive, sustainable, and agile organisation across a diverse workforce of hundreds of shops, 2,500+ office staff, and 4 scientific research institutes (laboratories).As a People Analytics & Insight Analyst, you'll play an impactful role in helping us make informed, people centred decisions. You'll gather, analyse, and report on the metrics that underpin our HR activity, ensuring we have accurate, reliable, and actionable insights that strengthen our recruitment strategies, enhance employee engagement, and support retention across the organisation. You'll use tools such as Workday and Power BI to provide high quality analysis and deliver key projects in collaboration with colleagues and stakeholders across HR and the wider organisation.Maintaining a curated suite of Workday reports with strong data integrity will be central to your work, enabling teams across the charity to adopt a self service approach and confidently access reliable people data. This role offers the opportunity to help enhance reporting capabilities, streamline processes, strengthen governance, and elevate the impact of HR and people insights-helping us make data driven decisions that support both our mission and our people.If you're a Data Analyst with experience working with complex datasets and creating meaningful insights using Power BI in a large organisation, we'd love for you to join our mission.Data Analysis, Reporting & Insights: Collecting, validating, and consolidating people data from multiple sources to simplify access to accurate HR information. Building, maintaining, and optimising Workday reports and Power BI dashboards, ensuring a consistent and reliable people metrics. Conducting trend analysis and generating insights, highlighting opportunities, risks, and performance drivers across the employee lifecycle. Producing regular and ad hoc management information (including Executive Board packs and KPI reports). Translating complex data into clear visualisations, narratives, and recommendations for HR leaders and senior stakeholders to drive impact and influence. Supporting the People Analytics & Insights Manager to provide actionable insights and data-driven recommendations to HR leaders to enhance recruitment strategies, employee engagement, and retention efforts.Data Quality, Governance & Compliance: Performing data integrity checks, data cleansing, and regular data audits to improve accuracy and consistency. Collaborating with HR and Systems teams to resolve data issues and embed best practices and data standards. Ensuring full compliance with data privacy, information governance, and GDPR requirements. Contributing to enhanced reporting governance, ensuring alignment of definitions, metrics, and reporting approaches. Collaborating with the Data Security team to ensure adherence to data privacy regulations and compliance, and maintain strict confidentiality of employee data.Predictive Analytics: Applying analytical methods and advanced statistical techniques to identify workforce trends (including turnover drivers, recruitment performance, and engagement indicators). Building predictive models to forecast employee attrition, support workforce planning, and inform strategic HR decisions. Blending internal and external data to support forward-looking insight and scenario planning.Stakeholder Engagement & Collaboration: Building collaborative relationships across HR, Finance, Technology, and organisational leaders to understand data needs and deliver high-value insights. Collaborating with other team members to improve reporting and analysis governance, improve efficiency, and provide a joined-up view of insights. Presenting findings in a clear, compelling way, tailoring messages to technical and non technical audiences. Supporting capability building across HR by enabling stakeholders to self-serve through Workday and Power BI dashboards.Continuous Improvement & Innovation: Maintaining an up-to-date knowledge of people analytics best practices, visualisation, data modelling, and emerging HR technologies. Identifying opportunities to streamline reporting processes and enhance insight delivery. Contributing to the development of a source agnostic, integrated approach to people data and analytics. Championing equality, diversity, and inclusion in all analytics and decision-making processes. Actively contributing to the objectives of the People Analytics & Reporting team and the wider mission of Cancer Research UK. Experienced Data Analyst who has manipulated, validated, and consolidated complex datasets from multiple sources in large organisations. + We welcome applicants from a range of industries. Experience working with HR/ people data and Workday reporting would be beneficial, but is not essential. Advanced analytical and reporting skills, with proven experience using Excel, Power BI, and SQL tools to interpret data, identify trends, drive insights, and support decision-making. Relevant experience in presenting findings using PowerPoint and data visualisation tools, effectively using outputs to make actionable recommendations. Has built credible, collaborative, and engaging stakeholder relationships with strong interpersonal and influencing skills. Excellent verbal and written communication and presentation skills with a successful track record of clearly translating complex data into meaningful insights for stakeholders in a way that engages and builds their knowledge. Curious and proactive problem-solver with a continuous improvement mindset for driving innovation and enhancing data reporting, while championing best practices and strong data governance. Excellent organisational and prioritisation skills with the ability to work independently and manage multiple priorities and deadlines, while maintaining strong attention to detail. Demonstrates curiosity and a proactive approach to learning, taking ownership of personal development and performance.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 08, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Purchasing Manager About the Role A well-established UK manufacturer and supplier of architectural aluminium systems is seeking an experienced Purchasing Manager to lead its procurement function. With over three decades of industry expertise and a strong reputation for delivering high-performance façade solutions, the business works closely with leading fabricators across the UK. This is an excellent opportunity for a positive, approachable and commercially focused leader to manage the purchasing function and develop strong supplier partnerships while driving efficiency and cost optimisation. Based in Doncaster , this role will collaborate with wider group companies and internal teams to ensure the most effective supply arrangements are in place. Key Responsibilities As Purchasing Manager, you will be responsible for: Overseeing the sourcing and procurement of all goods and services supplied to the business. Analysing spend data to identify and deliver cost-saving opportunities. Negotiating supply agreements with key suppliers. Building strong relationships with suppliers and external partners. Contributing to the annual activity plan for the Purchasing department and managing day-to-day team workloads. Collaborating with Technical, Sales, Marketing, Operations and Finance teams to support the development of existing and new products. Preparing procurement reports and presenting insights to internal stakeholders when required. Ensuring supplier compliance with internal quality standards and processes. Supporting continuous improvement initiatives and promoting procurement best practice across the department. Skills, Qualifications & Experience The successful candidate will have: At least 5 years' experience in a purchasing or procurement role . Strong IT skills, including MS Office and ERP/MRP systems . A CIPS qualification or equivalent (desirable).
Apr 08, 2026
Full time
Purchasing Manager About the Role A well-established UK manufacturer and supplier of architectural aluminium systems is seeking an experienced Purchasing Manager to lead its procurement function. With over three decades of industry expertise and a strong reputation for delivering high-performance façade solutions, the business works closely with leading fabricators across the UK. This is an excellent opportunity for a positive, approachable and commercially focused leader to manage the purchasing function and develop strong supplier partnerships while driving efficiency and cost optimisation. Based in Doncaster , this role will collaborate with wider group companies and internal teams to ensure the most effective supply arrangements are in place. Key Responsibilities As Purchasing Manager, you will be responsible for: Overseeing the sourcing and procurement of all goods and services supplied to the business. Analysing spend data to identify and deliver cost-saving opportunities. Negotiating supply agreements with key suppliers. Building strong relationships with suppliers and external partners. Contributing to the annual activity plan for the Purchasing department and managing day-to-day team workloads. Collaborating with Technical, Sales, Marketing, Operations and Finance teams to support the development of existing and new products. Preparing procurement reports and presenting insights to internal stakeholders when required. Ensuring supplier compliance with internal quality standards and processes. Supporting continuous improvement initiatives and promoting procurement best practice across the department. Skills, Qualifications & Experience The successful candidate will have: At least 5 years' experience in a purchasing or procurement role . Strong IT skills, including MS Office and ERP/MRP systems . A CIPS qualification or equivalent (desirable).
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 08, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Senior Internal Auditor Are you an Internal Auditor with experience working in FCA regulated environment? Do you have firsthand experience conducting audits within insurance, Wealth Management, Pensions, Health Solutions/ Employee Benefits, or any similar related fields/ or industry? If so, we have an exciting opportunity for you! Aon is seeking a dedicated individual to join our dynamic Internal Audit team based in London. This hybrid role offers flexibility to work from both the office and home, with a balanced split of 50%. If you are ready to take the next step in your career, apply today! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like Working as part of a team to evaluate the adequacy of controls for Aon business units and/or key business processes. Included in this responsibility are: Demonstrating knowledge and understanding of assigned areas under review, including processes, risks and controls, and is able to document the processes accurately and completely. Assisting Audit Project Managers in the development of an audit approach and testing strategy for assigned audit areas to ensure all key business risks and controls are evaluated. Completing audit test procedures, including maintaining appropriate testing documentation to support audit results. Identifying potential audit findings, drawing conclusions, developing recommendations noted from the review and communicating to the Audit Project Manager. Confirming all audit findings to ensure full understanding with management throughout and at the conclusion of the examination by discussing process and control deficiencies, recommending corrective actions and other suggestions for improvements in operations and/or reductions in costs. Assisting in development of the formal audit finding and recommendation for inclusion in the audit report. Involvement in ad-hoc projects, investigations or any other required activities. How this opportunity is different Chance to work as part of a global team, gaining exposure to the full range of Aon's business operations and having the opportunity to engage with a wide range of senior stakeholders. Skills and experience that will lead to success. Industry experience, and track record working in audit, across any of Aon's solution lines/ sectors - Insurance, Wealth Management, Pensions, Health Solutions/ Employee Benefits, or any similar related fields/ industry. Advanced technical, analytical and problem-solving skills including the ability to focus on details and perform all required functions timely and with accuracy. Excellent verbal and written communication skills. Interpersonal skills and the ability to interface and build professional relationships with management and productive working relationships with peers both internally and externally. Knowledge and understanding of internal auditing standards and techniques as well as general accounting methods, principles and practices. Organisational, time management and multi-tasking skills. Ability to work independently and with initiative to complete audit assignments. The ability to learn and develop a competency/understanding of Aon operations including policies and procedures, and apply them to assignments. How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
Apr 08, 2026
Full time
Senior Internal Auditor Are you an Internal Auditor with experience working in FCA regulated environment? Do you have firsthand experience conducting audits within insurance, Wealth Management, Pensions, Health Solutions/ Employee Benefits, or any similar related fields/ or industry? If so, we have an exciting opportunity for you! Aon is seeking a dedicated individual to join our dynamic Internal Audit team based in London. This hybrid role offers flexibility to work from both the office and home, with a balanced split of 50%. If you are ready to take the next step in your career, apply today! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like Working as part of a team to evaluate the adequacy of controls for Aon business units and/or key business processes. Included in this responsibility are: Demonstrating knowledge and understanding of assigned areas under review, including processes, risks and controls, and is able to document the processes accurately and completely. Assisting Audit Project Managers in the development of an audit approach and testing strategy for assigned audit areas to ensure all key business risks and controls are evaluated. Completing audit test procedures, including maintaining appropriate testing documentation to support audit results. Identifying potential audit findings, drawing conclusions, developing recommendations noted from the review and communicating to the Audit Project Manager. Confirming all audit findings to ensure full understanding with management throughout and at the conclusion of the examination by discussing process and control deficiencies, recommending corrective actions and other suggestions for improvements in operations and/or reductions in costs. Assisting in development of the formal audit finding and recommendation for inclusion in the audit report. Involvement in ad-hoc projects, investigations or any other required activities. How this opportunity is different Chance to work as part of a global team, gaining exposure to the full range of Aon's business operations and having the opportunity to engage with a wide range of senior stakeholders. Skills and experience that will lead to success. Industry experience, and track record working in audit, across any of Aon's solution lines/ sectors - Insurance, Wealth Management, Pensions, Health Solutions/ Employee Benefits, or any similar related fields/ industry. Advanced technical, analytical and problem-solving skills including the ability to focus on details and perform all required functions timely and with accuracy. Excellent verbal and written communication skills. Interpersonal skills and the ability to interface and build professional relationships with management and productive working relationships with peers both internally and externally. Knowledge and understanding of internal auditing standards and techniques as well as general accounting methods, principles and practices. Organisational, time management and multi-tasking skills. Ability to work independently and with initiative to complete audit assignments. The ability to learn and develop a competency/understanding of Aon operations including policies and procedures, and apply them to assignments. How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 08, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Control and Process Assurance Senior Analyst provides essential operational support in executing control testing, process documentation, and assurance activities across IAG Transform. This role focuses on conducting detailed control assessments, gathering and analyzing evidence, and supporting the maintenance of robust control frameworks. The Senior Analyst works under guidance from the Control and Process Assurance Manager to ensure compliance with internal policies and regulatory requirements while contributing to the continuous improvement of control effectiveness. Control Testing & Evidence Gathering Execute control tests in accordance with established testing programs and methodologies. Gather, review, and analyze evidence to support control effectiveness assessments. Document control testing procedures, findings, and conclusions with accuracy and clarity. Maintain organized workpapers and evidence files in compliance with audit standards and internal requirements. Identify control deficiencies and exceptions during testing activities and escalate to management appropriately. Process Documentation & Analysis Document business processes through flowcharts, narratives, and control matrices. Conduct walkthroughs with process owners to understand control design and operating effectiveness. Analyze process flows to identify inefficiencies, redundancies, and potential control gaps. Support process improvement initiatives by documenting current state and proposed future state processes. Maintain up-to-date process documentation libraries and control repositories. Data Analysis & Reporting Utilize Excel, data analytics tools, and reporting platforms to analyze control data and identify patterns or anomalies. Perform data sampling and testing procedures to validate control operation and completeness. Prepare regular status reports on control testing activities, findings, and remediation progress. Support the development of dashboards and metrics to track control performance. Conduct trend analysis to identify recurring issues or areas requiring enhanced controls. Compliance & Audit Support Assist in preparation for internal and external audits by compiling requested information and documentation. Support compliance monitoring activities across key business processes and regulatory requirements. Track remediation action plans and follow up with process owners on closure of findings. Maintain awareness of relevant policies, procedures, and regulatory standards affecting IAG Transform operations. Stakeholder Engagement & Collaboration Build effective working relationships with process owners and operational teams across IAG Transform and Operating Companies. Communicate testing requirements and findings clearly to stakeholders at various organizational levels. Participate in team meetings and contribute ideas for process and control improvements. Support training and awareness initiatives related to controls and process assurance. Digital Tools & Automation Support the implementation and utilization of digital tools and automation for control testing and monitoring. Learn and apply emerging technologies including data analytics, RPA, and AI-enabled tools to enhance assurance activities. Contribute to digitalization initiatives by identifying manual processes suitable for automation. Maintain proficiency in control testing software, audit management systems, and data analytics platforms. Your skills, experience and qualifications Qualifications: Bachelor's degree in Accounting, Finance, Business Administration, or related field. Working towards or interest in professional certification (ACA, ACCA) is desirable. Basic understanding of internal control frameworks (COSO, COBIT) and compliance requirements Skills: 3+ years of experience in internal controls, internal audit, risk management, or related assurance function. Experience in Big 4 accounting firms, corporate internal audit, or risk/compliance roles is advantageous. Demonstrated ability to conduct control testing and document findings effectively. Exposure to process documentation and business analysis activities. Experience working in multinational or matrix organizations is beneficial. Experience: Analytical Mindset: Strong analytical skills with attention to detail and ability to identify control weaknesses and process issues. Technical Competence: Advanced Excel skills and proficiency in data analysis tools; familiarity with audit management software and process documentation tools. Communication Skills: Clear written and verbal communication skills with ability to document findings and interact professionally with stakeholders. Organization & Time Management: Ability to manage multiple tasks, prioritize work effectively, and meet deadlines in a fast-paced environment. Team Collaboration: Strong team player with willingness to support colleagues and contribute to team objectives. Learning Agility: Quick learner with curiosity about emerging technologies, digital tools, and best practices in controls and assurance. Professional Ethics: High integrity with commitment to objectivity, confidentiality, and professional standards. Adaptability: Flexible approach with ability to work across different business areas and adapt to changing priorities. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apr 08, 2026
Full time
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Control and Process Assurance Senior Analyst provides essential operational support in executing control testing, process documentation, and assurance activities across IAG Transform. This role focuses on conducting detailed control assessments, gathering and analyzing evidence, and supporting the maintenance of robust control frameworks. The Senior Analyst works under guidance from the Control and Process Assurance Manager to ensure compliance with internal policies and regulatory requirements while contributing to the continuous improvement of control effectiveness. Control Testing & Evidence Gathering Execute control tests in accordance with established testing programs and methodologies. Gather, review, and analyze evidence to support control effectiveness assessments. Document control testing procedures, findings, and conclusions with accuracy and clarity. Maintain organized workpapers and evidence files in compliance with audit standards and internal requirements. Identify control deficiencies and exceptions during testing activities and escalate to management appropriately. Process Documentation & Analysis Document business processes through flowcharts, narratives, and control matrices. Conduct walkthroughs with process owners to understand control design and operating effectiveness. Analyze process flows to identify inefficiencies, redundancies, and potential control gaps. Support process improvement initiatives by documenting current state and proposed future state processes. Maintain up-to-date process documentation libraries and control repositories. Data Analysis & Reporting Utilize Excel, data analytics tools, and reporting platforms to analyze control data and identify patterns or anomalies. Perform data sampling and testing procedures to validate control operation and completeness. Prepare regular status reports on control testing activities, findings, and remediation progress. Support the development of dashboards and metrics to track control performance. Conduct trend analysis to identify recurring issues or areas requiring enhanced controls. Compliance & Audit Support Assist in preparation for internal and external audits by compiling requested information and documentation. Support compliance monitoring activities across key business processes and regulatory requirements. Track remediation action plans and follow up with process owners on closure of findings. Maintain awareness of relevant policies, procedures, and regulatory standards affecting IAG Transform operations. Stakeholder Engagement & Collaboration Build effective working relationships with process owners and operational teams across IAG Transform and Operating Companies. Communicate testing requirements and findings clearly to stakeholders at various organizational levels. Participate in team meetings and contribute ideas for process and control improvements. Support training and awareness initiatives related to controls and process assurance. Digital Tools & Automation Support the implementation and utilization of digital tools and automation for control testing and monitoring. Learn and apply emerging technologies including data analytics, RPA, and AI-enabled tools to enhance assurance activities. Contribute to digitalization initiatives by identifying manual processes suitable for automation. Maintain proficiency in control testing software, audit management systems, and data analytics platforms. Your skills, experience and qualifications Qualifications: Bachelor's degree in Accounting, Finance, Business Administration, or related field. Working towards or interest in professional certification (ACA, ACCA) is desirable. Basic understanding of internal control frameworks (COSO, COBIT) and compliance requirements Skills: 3+ years of experience in internal controls, internal audit, risk management, or related assurance function. Experience in Big 4 accounting firms, corporate internal audit, or risk/compliance roles is advantageous. Demonstrated ability to conduct control testing and document findings effectively. Exposure to process documentation and business analysis activities. Experience working in multinational or matrix organizations is beneficial. Experience: Analytical Mindset: Strong analytical skills with attention to detail and ability to identify control weaknesses and process issues. Technical Competence: Advanced Excel skills and proficiency in data analysis tools; familiarity with audit management software and process documentation tools. Communication Skills: Clear written and verbal communication skills with ability to document findings and interact professionally with stakeholders. Organization & Time Management: Ability to manage multiple tasks, prioritize work effectively, and meet deadlines in a fast-paced environment. Team Collaboration: Strong team player with willingness to support colleagues and contribute to team objectives. Learning Agility: Quick learner with curiosity about emerging technologies, digital tools, and best practices in controls and assurance. Professional Ethics: High integrity with commitment to objectivity, confidentiality, and professional standards. Adaptability: Flexible approach with ability to work across different business areas and adapt to changing priorities. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 08, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills
Apr 08, 2026
Full time
Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 08, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
