We're seeking a dedicated Planned Works Supervisor to join our team and support all aspects of Highways maintenance for the Somerset Highways Term Service Contract. This collaborative role offers the opportunity to make a meaningful contribution to essential infrastructure while working with a supportive team in a positive environment. Location : Dunball Depot, Bridgwater - site-based 5 days per week Hours : Permanent full-time 40 hours per week Salary : £34,000 - £37,000 per annum + excellent benefits We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Planned Works Supervisor, you'll oversee projects from development through to completion, driving timely execution and maintaining high standards throughout. Your day to day will include: Assisting the Planned Works Manager in programming, managing and delivering maintenance works while supervising resources to ensure compliance with plans and quality standards. Building relationships with stakeholders including clients, the public, emergency services, and supply chain partners to maintain effective communication and service delivery. Fostering a positive Health and Safety culture through site inductions, briefings, and toolbox talks while ensuring all team members understand and follow safety protocols. Proactively undertaking site inspections to monitor compliance with quality, health and safety, and environmental standards. Overseeing daily operations including resource allocation, vehicle maintenance coordination, and material needs assessment to meet productivity targets. Supporting team development through performance management, training coordination, and nurturing a collaborative working environment. What are we looking for? This role of Planned Works Supervisor is ideal if you have: Experience working within the highways industry with knowledge of network operations and project delivery. Strong team leadership abilities with excellent communication skills across all levels. SSSTS and NRSWA qualifications desirable, with a willingness to work towards them if not already held. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Feb 05, 2026
Full time
We're seeking a dedicated Planned Works Supervisor to join our team and support all aspects of Highways maintenance for the Somerset Highways Term Service Contract. This collaborative role offers the opportunity to make a meaningful contribution to essential infrastructure while working with a supportive team in a positive environment. Location : Dunball Depot, Bridgwater - site-based 5 days per week Hours : Permanent full-time 40 hours per week Salary : £34,000 - £37,000 per annum + excellent benefits We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Planned Works Supervisor, you'll oversee projects from development through to completion, driving timely execution and maintaining high standards throughout. Your day to day will include: Assisting the Planned Works Manager in programming, managing and delivering maintenance works while supervising resources to ensure compliance with plans and quality standards. Building relationships with stakeholders including clients, the public, emergency services, and supply chain partners to maintain effective communication and service delivery. Fostering a positive Health and Safety culture through site inductions, briefings, and toolbox talks while ensuring all team members understand and follow safety protocols. Proactively undertaking site inspections to monitor compliance with quality, health and safety, and environmental standards. Overseeing daily operations including resource allocation, vehicle maintenance coordination, and material needs assessment to meet productivity targets. Supporting team development through performance management, training coordination, and nurturing a collaborative working environment. What are we looking for? This role of Planned Works Supervisor is ideal if you have: Experience working within the highways industry with knowledge of network operations and project delivery. Strong team leadership abilities with excellent communication skills across all levels. SSSTS and NRSWA qualifications desirable, with a willingness to work towards them if not already held. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
We're seeking a dedicated Planned Works Supervisor to join our team and support all aspects of Highways maintenance for the Somerset Highways Term Service Contract. This collaborative role offers the opportunity to make a meaningful contribution to essential infrastructure while working with a supportive team in a positive environment. Location : Dunball Depot, Bridgwater - site-based 5 days per week Hours : Permanent full-time 40 hours per week Salary : £34,000 - £37,000 per annum + excellent benefits We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Planned Works Supervisor, you'll oversee projects from development through to completion, driving timely execution and maintaining high standards throughout. Your day to day will include: Assisting the Planned Works Manager in programming, managing and delivering maintenance works while supervising resources to ensure compliance with plans and quality standards. Building relationships with stakeholders including clients, the public, emergency services, and supply chain partners to maintain effective communication and service delivery. Fostering a positive Health and Safety culture through site inductions, briefings, and toolbox talks while ensuring all team members understand and follow safety protocols. Proactively undertaking site inspections to monitor compliance with quality, health and safety, and environmental standards. Overseeing daily operations including resource allocation, vehicle maintenance coordination, and material needs assessment to meet productivity targets. Supporting team development through performance management, training coordination, and nurturing a collaborative working environment. What are we looking for? This role of Planned Works Supervisor is ideal if you have: Experience working within the highways industry with knowledge of network operations and project delivery. Strong team leadership abilities with excellent communication skills across all levels. SSSTS and NRSWA qualifications desirable, with a willingness to work towards them if not already held. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Feb 05, 2026
Full time
We're seeking a dedicated Planned Works Supervisor to join our team and support all aspects of Highways maintenance for the Somerset Highways Term Service Contract. This collaborative role offers the opportunity to make a meaningful contribution to essential infrastructure while working with a supportive team in a positive environment. Location : Dunball Depot, Bridgwater - site-based 5 days per week Hours : Permanent full-time 40 hours per week Salary : £34,000 - £37,000 per annum + excellent benefits We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Planned Works Supervisor, you'll oversee projects from development through to completion, driving timely execution and maintaining high standards throughout. Your day to day will include: Assisting the Planned Works Manager in programming, managing and delivering maintenance works while supervising resources to ensure compliance with plans and quality standards. Building relationships with stakeholders including clients, the public, emergency services, and supply chain partners to maintain effective communication and service delivery. Fostering a positive Health and Safety culture through site inductions, briefings, and toolbox talks while ensuring all team members understand and follow safety protocols. Proactively undertaking site inspections to monitor compliance with quality, health and safety, and environmental standards. Overseeing daily operations including resource allocation, vehicle maintenance coordination, and material needs assessment to meet productivity targets. Supporting team development through performance management, training coordination, and nurturing a collaborative working environment. What are we looking for? This role of Planned Works Supervisor is ideal if you have: Experience working within the highways industry with knowledge of network operations and project delivery. Strong team leadership abilities with excellent communication skills across all levels. SSSTS and NRSWA qualifications desirable, with a willingness to work towards them if not already held. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Head of Sales Salary: Competitive Location: Hybrid / proximity to Norfolk or Newcastle offices would be preferred We're looking for a new Head of Sales for Connected Energy to drive forward our sales strategy for our battery energy storage product. The successful candidate will have 5 yrs+ of senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts. About Us Connected Energy is leading the way in the development of battery energy storage solutions. We are one of only a handful of energy storage companies worldwide that have developed the technology to use second-life electric vehicle batteries as an energy storage system. Our product is changing the way businesses manage their energy and we have systems in operation on commercial sites across the UK and Europe. With a number of recent strategic investors, including Volvo Energy and Caterpillar Ventures, the company is scaling-up our operations fast and developing a new product range on an industrial scale. We are in a major period of growth and expanding fast so this is a great time to join us and become part of our exciting journey. Role Overview The Head of Sales will lead the sales strategy for Connected Energy s Battery Energy Storage Systems (BESS) to drive significant growth of sales in BESS across the UK. By leveraging their expertise and leadership, the role is entrusted with nurturing and developing a high-performing sales team, empowering each individual to excel in their role. The Head of Sales is also responsible for implementing effective sales processes, such as introducing and managing KPIs to streamline operations and improve overall efficiency within the team. Main Activities / Responsibilities The development and implementation of the business sales strategy, working with other managers and key stakeholders to establish the requirements for teams and the overall business to achieve their goals. Drive the sales activities to achieve team and company objectives. Diligently manage the sales process and pipeline, tracking progress, planning and allocating actions, reporting on progress and adapting the approach through to sales closure. Evaluate BESS sales and other key sales activities, recommending and implementing revised approaches as and when required. Regularly report on sales team progress at senior management meetings, emphasising key trends, areas of interest or potential concerns. Act as the face of Connected Energy, actively promoting our brand and forging strong relationships with customers and key stakeholders. Work closely with the Marketing Team to conceive and support marketing and PR opportunities and initiatives. Ensure that customers receive unparalleled assistance and guidance throughout their sales journey. To lead, inspire and develop the Sales Team. Grow the customer base and leverage those relationships to develop new opportunities and relationships. Ensure that both you and the team stay up to date with essential product information and any updates, enabling the delivery of an efficient and proactive service to our customers. Monitor industry trends to identify opportunities and potential new markets. Ensure that the sales team comply with relevant legislation, regulations, and internal policies always. Person Specification Highly organised and structured in managing the sales process, input from colleagues and achieving goals Driven and transformational sales leader, with a proven track record of achieving sales revenue targets. Solution-focused, enjoys empowerment to drive innovation, process improvements and new ideas from inception to delivery. Excellent communication, confident and credible in presenting to senior-level clients. 5 yrs+ senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts Easily builds a network of internal colleagues and builds commercially-sound, risk-free proposals based on collective input from the delivery and operational teams Experience in commercial and contractual negotiation Passionate about expanding technical knowledge Thrives under pressure in a fast-paced working environment. Criteria Qualifications Educated to degree level in a relevant subject E Experience Proven track record of leading a successful sales team. E Track record of leading a Sales Team within a similar industry. D Demonstrated ability of executing successful sales strategies. E Experience or understanding of the second life battery market. D Skills and knowledge The ability to engage and influence stakeholders at all levels of authority. E Ability to analyse and interpret sales-related data, to influence decision making and close sales E Excellent communication skills (written and verbal). E Excellent presentation skills. E Working knowledge of Microsoft packages E Exceptional interpersonal and relationship building skills E Technical knowledge of second life batteries D Negotiation E Personal Qualities Leadership, management and team building skills E Customer-focused E High level of attention to details E Ability to influence at all levels E Adaptable E Ability to think innovatively and problem solve E Results driven E What We Value Whilst we ve been around for 15 years, we have maintained our start-up working culture. As a small company, we can be agile and flexible, and our people are too. Here are some of the qualities that we look for in our people, defined by our values: Innovators: you ll be able to think outside the box, always looking to find the best solution. Ambitious: we think big and look for people who are happy to think independently, ready to use your own initiative to help us to become a global leader in our field Sustainability-minded: you ll have a passion for making the world a better place with an interest in green technology. Trusted: you ll be a real team player with a willingness to chip in to get the job done. Adaptable: comfortable with change in a fast-paced environment. Equal Opportunities As an equal opportunities employer, we do not discriminate based on any protected attribute. Our commitment is to provide equal opportunities in an inclusive work environment. Connected Energy is conscious that some groups of people are statistically less likely to apply for a role if they feel they do not fully meet the requirements. If you like what we do, align with our values, and think that you can do the job well, regardless of whether you meet 100% of the job requirements, the Connected Energy team would encourage you to apply. Employee Benefits As well as the opportunity to be part of a growing, global, clean technology business, our additional benefits include: A company-matched pension, health care cash plan, income protection, an EV car and bike scheme, share options, and a great environment to work in. VISA Sponsorship Connected Energy is happy to consider VISA sponsorship options throughout our recruitment process. Candidates should make clear their right to work and VISA status upon application to our hiring team. Apply Now Email your CV and covering letter quoting the job title in the subject to: cvs(AT)connected-energy.co.uk TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Feb 05, 2026
Full time
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Head of Sales Salary: Competitive Location: Hybrid / proximity to Norfolk or Newcastle offices would be preferred We're looking for a new Head of Sales for Connected Energy to drive forward our sales strategy for our battery energy storage product. The successful candidate will have 5 yrs+ of senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts. About Us Connected Energy is leading the way in the development of battery energy storage solutions. We are one of only a handful of energy storage companies worldwide that have developed the technology to use second-life electric vehicle batteries as an energy storage system. Our product is changing the way businesses manage their energy and we have systems in operation on commercial sites across the UK and Europe. With a number of recent strategic investors, including Volvo Energy and Caterpillar Ventures, the company is scaling-up our operations fast and developing a new product range on an industrial scale. We are in a major period of growth and expanding fast so this is a great time to join us and become part of our exciting journey. Role Overview The Head of Sales will lead the sales strategy for Connected Energy s Battery Energy Storage Systems (BESS) to drive significant growth of sales in BESS across the UK. By leveraging their expertise and leadership, the role is entrusted with nurturing and developing a high-performing sales team, empowering each individual to excel in their role. The Head of Sales is also responsible for implementing effective sales processes, such as introducing and managing KPIs to streamline operations and improve overall efficiency within the team. Main Activities / Responsibilities The development and implementation of the business sales strategy, working with other managers and key stakeholders to establish the requirements for teams and the overall business to achieve their goals. Drive the sales activities to achieve team and company objectives. Diligently manage the sales process and pipeline, tracking progress, planning and allocating actions, reporting on progress and adapting the approach through to sales closure. Evaluate BESS sales and other key sales activities, recommending and implementing revised approaches as and when required. Regularly report on sales team progress at senior management meetings, emphasising key trends, areas of interest or potential concerns. Act as the face of Connected Energy, actively promoting our brand and forging strong relationships with customers and key stakeholders. Work closely with the Marketing Team to conceive and support marketing and PR opportunities and initiatives. Ensure that customers receive unparalleled assistance and guidance throughout their sales journey. To lead, inspire and develop the Sales Team. Grow the customer base and leverage those relationships to develop new opportunities and relationships. Ensure that both you and the team stay up to date with essential product information and any updates, enabling the delivery of an efficient and proactive service to our customers. Monitor industry trends to identify opportunities and potential new markets. Ensure that the sales team comply with relevant legislation, regulations, and internal policies always. Person Specification Highly organised and structured in managing the sales process, input from colleagues and achieving goals Driven and transformational sales leader, with a proven track record of achieving sales revenue targets. Solution-focused, enjoys empowerment to drive innovation, process improvements and new ideas from inception to delivery. Excellent communication, confident and credible in presenting to senior-level clients. 5 yrs+ senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts Easily builds a network of internal colleagues and builds commercially-sound, risk-free proposals based on collective input from the delivery and operational teams Experience in commercial and contractual negotiation Passionate about expanding technical knowledge Thrives under pressure in a fast-paced working environment. Criteria Qualifications Educated to degree level in a relevant subject E Experience Proven track record of leading a successful sales team. E Track record of leading a Sales Team within a similar industry. D Demonstrated ability of executing successful sales strategies. E Experience or understanding of the second life battery market. D Skills and knowledge The ability to engage and influence stakeholders at all levels of authority. E Ability to analyse and interpret sales-related data, to influence decision making and close sales E Excellent communication skills (written and verbal). E Excellent presentation skills. E Working knowledge of Microsoft packages E Exceptional interpersonal and relationship building skills E Technical knowledge of second life batteries D Negotiation E Personal Qualities Leadership, management and team building skills E Customer-focused E High level of attention to details E Ability to influence at all levels E Adaptable E Ability to think innovatively and problem solve E Results driven E What We Value Whilst we ve been around for 15 years, we have maintained our start-up working culture. As a small company, we can be agile and flexible, and our people are too. Here are some of the qualities that we look for in our people, defined by our values: Innovators: you ll be able to think outside the box, always looking to find the best solution. Ambitious: we think big and look for people who are happy to think independently, ready to use your own initiative to help us to become a global leader in our field Sustainability-minded: you ll have a passion for making the world a better place with an interest in green technology. Trusted: you ll be a real team player with a willingness to chip in to get the job done. Adaptable: comfortable with change in a fast-paced environment. Equal Opportunities As an equal opportunities employer, we do not discriminate based on any protected attribute. Our commitment is to provide equal opportunities in an inclusive work environment. Connected Energy is conscious that some groups of people are statistically less likely to apply for a role if they feel they do not fully meet the requirements. If you like what we do, align with our values, and think that you can do the job well, regardless of whether you meet 100% of the job requirements, the Connected Energy team would encourage you to apply. Employee Benefits As well as the opportunity to be part of a growing, global, clean technology business, our additional benefits include: A company-matched pension, health care cash plan, income protection, an EV car and bike scheme, share options, and a great environment to work in. VISA Sponsorship Connected Energy is happy to consider VISA sponsorship options throughout our recruitment process. Candidates should make clear their right to work and VISA status upon application to our hiring team. Apply Now Email your CV and covering letter quoting the job title in the subject to: cvs(AT)connected-energy.co.uk TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Summary £15.65 - £16.15 per hour Full Time Contract AM and PM shifts including Weekends 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Includes 10% London Weighting Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Feb 05, 2026
Full time
Summary £15.65 - £16.15 per hour Full Time Contract AM and PM shifts including Weekends 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Includes 10% London Weighting Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Head of Sales Salary: Competitive Location: Hybrid / proximity to Norfolk or Newcastle offices would be preferred We're looking for a new Head of Sales for Connected Energy to drive forward our sales strategy for our battery energy storage product. The successful candidate will have 5 yrs+ of senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts. About Us Connected Energy is leading the way in the development of battery energy storage solutions. We are one of only a handful of energy storage companies worldwide that have developed the technology to use second-life electric vehicle batteries as an energy storage system. Our product is changing the way businesses manage their energy and we have systems in operation on commercial sites across the UK and Europe. With a number of recent strategic investors, including Volvo Energy and Caterpillar Ventures, the company is scaling-up our operations fast and developing a new product range on an industrial scale. We are in a major period of growth and expanding fast so this is a great time to join us and become part of our exciting journey. Role Overview The Head of Sales will lead the sales strategy for Connected Energy s Battery Energy Storage Systems (BESS) to drive significant growth of sales in BESS across the UK. By leveraging their expertise and leadership, the role is entrusted with nurturing and developing a high-performing sales team, empowering each individual to excel in their role. The Head of Sales is also responsible for implementing effective sales processes, such as introducing and managing KPIs to streamline operations and improve overall efficiency within the team. Main Activities / Responsibilities The development and implementation of the business sales strategy, working with other managers and key stakeholders to establish the requirements for teams and the overall business to achieve their goals. Drive the sales activities to achieve team and company objectives. Diligently manage the sales process and pipeline, tracking progress, planning and allocating actions, reporting on progress and adapting the approach through to sales closure. Evaluate BESS sales and other key sales activities, recommending and implementing revised approaches as and when required. Regularly report on sales team progress at senior management meetings, emphasising key trends, areas of interest or potential concerns. Act as the face of Connected Energy, actively promoting our brand and forging strong relationships with customers and key stakeholders. Work closely with the Marketing Team to conceive and support marketing and PR opportunities and initiatives. Ensure that customers receive unparalleled assistance and guidance throughout their sales journey. To lead, inspire and develop the Sales Team. Grow the customer base and leverage those relationships to develop new opportunities and relationships. Ensure that both you and the team stay up to date with essential product information and any updates, enabling the delivery of an efficient and proactive service to our customers. Monitor industry trends to identify opportunities and potential new markets. Ensure that the sales team comply with relevant legislation, regulations, and internal policies always. Person Specification Highly organised and structured in managing the sales process, input from colleagues and achieving goals Driven and transformational sales leader, with a proven track record of achieving sales revenue targets. Solution-focused, enjoys empowerment to drive innovation, process improvements and new ideas from inception to delivery. Excellent communication, confident and credible in presenting to senior-level clients. 5 yrs+ senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts Easily builds a network of internal colleagues and builds commercially-sound, risk-free proposals based on collective input from the delivery and operational teams Experience in commercial and contractual negotiation Passionate about expanding technical knowledge Thrives under pressure in a fast-paced working environment. Criteria Qualifications Educated to degree level in a relevant subject E Experience Proven track record of leading a successful sales team. E Track record of leading a Sales Team within a similar industry. D Demonstrated ability of executing successful sales strategies. E Experience or understanding of the second life battery market. D Skills and knowledge The ability to engage and influence stakeholders at all levels of authority. E Ability to analyse and interpret sales-related data, to influence decision making and close sales E Excellent communication skills (written and verbal). E Excellent presentation skills. E Working knowledge of Microsoft packages E Exceptional interpersonal and relationship building skills E Technical knowledge of second life batteries D Negotiation E Personal Qualities Leadership, management and team building skills E Customer-focused E High level of attention to details E Ability to influence at all levels E Adaptable E Ability to think innovatively and problem solve E Results driven E What We Value Whilst we ve been around for 15 years, we have maintained our start-up working culture. As a small company, we can be agile and flexible, and our people are too. Here are some of the qualities that we look for in our people, defined by our values: Innovators: you ll be able to think outside the box, always looking to find the best solution. Ambitious: we think big and look for people who are happy to think independently, ready to use your own initiative to help us to become a global leader in our field Sustainability-minded: you ll have a passion for making the world a better place with an interest in green technology. Trusted: you ll be a real team player with a willingness to chip in to get the job done. Adaptable: comfortable with change in a fast-paced environment. Equal Opportunities As an equal opportunities employer, we do not discriminate based on any protected attribute. Our commitment is to provide equal opportunities in an inclusive work environment. Connected Energy is conscious that some groups of people are statistically less likely to apply for a role if they feel they do not fully meet the requirements. If you like what we do, align with our values, and think that you can do the job well, regardless of whether you meet 100% of the job requirements, the Connected Energy team would encourage you to apply. Employee Benefits As well as the opportunity to be part of a growing, global, clean technology business, our additional benefits include: A company-matched pension, health care cash plan, income protection, an EV car and bike scheme, share options, and a great environment to work in. VISA Sponsorship Connected Energy is happy to consider VISA sponsorship options throughout our recruitment process. Candidates should make clear their right to work and VISA status upon application to our hiring team. Apply Now Email your CV and covering letter quoting the job title in the subject to: cvs(AT)connected-energy.co.uk TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Feb 05, 2026
Full time
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Head of Sales Salary: Competitive Location: Hybrid / proximity to Norfolk or Newcastle offices would be preferred We're looking for a new Head of Sales for Connected Energy to drive forward our sales strategy for our battery energy storage product. The successful candidate will have 5 yrs+ of senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts. About Us Connected Energy is leading the way in the development of battery energy storage solutions. We are one of only a handful of energy storage companies worldwide that have developed the technology to use second-life electric vehicle batteries as an energy storage system. Our product is changing the way businesses manage their energy and we have systems in operation on commercial sites across the UK and Europe. With a number of recent strategic investors, including Volvo Energy and Caterpillar Ventures, the company is scaling-up our operations fast and developing a new product range on an industrial scale. We are in a major period of growth and expanding fast so this is a great time to join us and become part of our exciting journey. Role Overview The Head of Sales will lead the sales strategy for Connected Energy s Battery Energy Storage Systems (BESS) to drive significant growth of sales in BESS across the UK. By leveraging their expertise and leadership, the role is entrusted with nurturing and developing a high-performing sales team, empowering each individual to excel in their role. The Head of Sales is also responsible for implementing effective sales processes, such as introducing and managing KPIs to streamline operations and improve overall efficiency within the team. Main Activities / Responsibilities The development and implementation of the business sales strategy, working with other managers and key stakeholders to establish the requirements for teams and the overall business to achieve their goals. Drive the sales activities to achieve team and company objectives. Diligently manage the sales process and pipeline, tracking progress, planning and allocating actions, reporting on progress and adapting the approach through to sales closure. Evaluate BESS sales and other key sales activities, recommending and implementing revised approaches as and when required. Regularly report on sales team progress at senior management meetings, emphasising key trends, areas of interest or potential concerns. Act as the face of Connected Energy, actively promoting our brand and forging strong relationships with customers and key stakeholders. Work closely with the Marketing Team to conceive and support marketing and PR opportunities and initiatives. Ensure that customers receive unparalleled assistance and guidance throughout their sales journey. To lead, inspire and develop the Sales Team. Grow the customer base and leverage those relationships to develop new opportunities and relationships. Ensure that both you and the team stay up to date with essential product information and any updates, enabling the delivery of an efficient and proactive service to our customers. Monitor industry trends to identify opportunities and potential new markets. Ensure that the sales team comply with relevant legislation, regulations, and internal policies always. Person Specification Highly organised and structured in managing the sales process, input from colleagues and achieving goals Driven and transformational sales leader, with a proven track record of achieving sales revenue targets. Solution-focused, enjoys empowerment to drive innovation, process improvements and new ideas from inception to delivery. Excellent communication, confident and credible in presenting to senior-level clients. 5 yrs+ senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts Easily builds a network of internal colleagues and builds commercially-sound, risk-free proposals based on collective input from the delivery and operational teams Experience in commercial and contractual negotiation Passionate about expanding technical knowledge Thrives under pressure in a fast-paced working environment. Criteria Qualifications Educated to degree level in a relevant subject E Experience Proven track record of leading a successful sales team. E Track record of leading a Sales Team within a similar industry. D Demonstrated ability of executing successful sales strategies. E Experience or understanding of the second life battery market. D Skills and knowledge The ability to engage and influence stakeholders at all levels of authority. E Ability to analyse and interpret sales-related data, to influence decision making and close sales E Excellent communication skills (written and verbal). E Excellent presentation skills. E Working knowledge of Microsoft packages E Exceptional interpersonal and relationship building skills E Technical knowledge of second life batteries D Negotiation E Personal Qualities Leadership, management and team building skills E Customer-focused E High level of attention to details E Ability to influence at all levels E Adaptable E Ability to think innovatively and problem solve E Results driven E What We Value Whilst we ve been around for 15 years, we have maintained our start-up working culture. As a small company, we can be agile and flexible, and our people are too. Here are some of the qualities that we look for in our people, defined by our values: Innovators: you ll be able to think outside the box, always looking to find the best solution. Ambitious: we think big and look for people who are happy to think independently, ready to use your own initiative to help us to become a global leader in our field Sustainability-minded: you ll have a passion for making the world a better place with an interest in green technology. Trusted: you ll be a real team player with a willingness to chip in to get the job done. Adaptable: comfortable with change in a fast-paced environment. Equal Opportunities As an equal opportunities employer, we do not discriminate based on any protected attribute. Our commitment is to provide equal opportunities in an inclusive work environment. Connected Energy is conscious that some groups of people are statistically less likely to apply for a role if they feel they do not fully meet the requirements. If you like what we do, align with our values, and think that you can do the job well, regardless of whether you meet 100% of the job requirements, the Connected Energy team would encourage you to apply. Employee Benefits As well as the opportunity to be part of a growing, global, clean technology business, our additional benefits include: A company-matched pension, health care cash plan, income protection, an EV car and bike scheme, share options, and a great environment to work in. VISA Sponsorship Connected Energy is happy to consider VISA sponsorship options throughout our recruitment process. Candidates should make clear their right to work and VISA status upon application to our hiring team. Apply Now Email your CV and covering letter quoting the job title in the subject to: cvs(AT)connected-energy.co.uk TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Rentokil Pest Control South Africa
Southampton, Hampshire
Urban Planters - Branch Manager Location: Reading Contract: Full Time 37.5 hours per week, Permanent Reporting To: Head of Operations The Role: Responsible for overall running of the branch including ensuring that the branch meets annual revenue and profit targets. The branch manager oversees a team, including Service Supervisor, Maintenance Technicians, Installation Technicians and Administrators, to ensure the delivery of high-quality services to customers within the branch, as well as the Health, Safety and wellbeing of all staff and customers. Branch manager is responsible for recruiting, motivating and managing the entire branch. The branch manager will support driving sales growth through engaging technicians in leads to promote both existing and new business opportunities whilst maintaining a sustainable margin. This role is a split office and field-based management position. Principal Duties and Responsibilities: Staff Management: Oversee staff recruitment, absences, and HR responsibilities. Ensure the team meets contractual obligations and service targets. Support Local Technicians in meeting customer plant needs and promoting additional services and products. Provide training, coaching, field accompaniment, performance reviews, and team meetings for Maintenance and Installation Technicians. Support with retaining relationships with high profile customers across the branch territory by conducting reviews where required with Business Development Managers/Key Account Managers. Service Responsibilities Monitor and manage profit and loss responsibilities. Work to meet deadlines and customer expectations. Ensure service resources are available to meet the contractual and ad hoc needs of our customers. Regularly review service routes to optimise profitability per technician. Recruit the service team to budgeted headcount and ensure adequate training and management support is given to minimise service churn. Directly line manage installation team and support service supervisor to directly line manage maintenance technicians within the branch. Set targets for the service team and manage performance against agreed KPIs. Ensure compliance with business instructions related to the health and safety of staff, customers, site contractors, the public, and the environment. Manage relationships with third party suppliers to ensure they adequately meet the needs of the branch operation. Analysing data to reduce risk and make informed decisions. Administration Recruit the admin team to budgeted headcount and ensure adequate training and management support is given to minimise admin churn. Ensure the branch operation adheres to the divisional H&S management system and risk control systems. Ensure the branch adheres to the plant passport process to comply with legislation. Other Duties: Perform any reasonable duties that may arise in the course of the job. Requirements: Required Experience: Experienced in managing and controlling budgets. Knowledge and experienced in planning, and ensuring contingency plans are in place to deal with unforeseen issues. Skilled in managing large and unpredictable workloads. Experienced in business to business service / customer relationships. Management or supervisory experience for a minimum of 2 years. Skilled in managing and motivating people and utilising resources effectively. Previous experience working within similar industry. Required Competencies: Key Competencies: Delivers Results Acts Commercially Manages Self Coach and develop Display Leadership Work with Others Skills: Good IT skills Clear and effective communication skills Demonstrates excellent customer service skills Ability to work well under pressure and meet business targets Holds a driving licence with up to a maximum of 6 points on the driving licence. Personality: Has a passion for plants and what plants can do for our customers Resilient Self-confident Maintains a positive attitude Excellent problem solver Takes pride in their work Helpful and adaptable Displays a sense of humour Image: Presents themselves in a well-groomed and smart manner. Personal Circumstances: Holds a driving licence with up to a maximum of 6 points on the driving licence. Willingness to engage in ongoing development. Ability to work flexibly, including evenings, overnight and weekends to meet business needs. Formal Education, Qualifications or Training - Essential and Desirable Prior training or experience within a similar industry (Essential) Benefits: All salary and benefits will be discussed at the application stage with the Hiring Manager.
Feb 05, 2026
Full time
Urban Planters - Branch Manager Location: Reading Contract: Full Time 37.5 hours per week, Permanent Reporting To: Head of Operations The Role: Responsible for overall running of the branch including ensuring that the branch meets annual revenue and profit targets. The branch manager oversees a team, including Service Supervisor, Maintenance Technicians, Installation Technicians and Administrators, to ensure the delivery of high-quality services to customers within the branch, as well as the Health, Safety and wellbeing of all staff and customers. Branch manager is responsible for recruiting, motivating and managing the entire branch. The branch manager will support driving sales growth through engaging technicians in leads to promote both existing and new business opportunities whilst maintaining a sustainable margin. This role is a split office and field-based management position. Principal Duties and Responsibilities: Staff Management: Oversee staff recruitment, absences, and HR responsibilities. Ensure the team meets contractual obligations and service targets. Support Local Technicians in meeting customer plant needs and promoting additional services and products. Provide training, coaching, field accompaniment, performance reviews, and team meetings for Maintenance and Installation Technicians. Support with retaining relationships with high profile customers across the branch territory by conducting reviews where required with Business Development Managers/Key Account Managers. Service Responsibilities Monitor and manage profit and loss responsibilities. Work to meet deadlines and customer expectations. Ensure service resources are available to meet the contractual and ad hoc needs of our customers. Regularly review service routes to optimise profitability per technician. Recruit the service team to budgeted headcount and ensure adequate training and management support is given to minimise service churn. Directly line manage installation team and support service supervisor to directly line manage maintenance technicians within the branch. Set targets for the service team and manage performance against agreed KPIs. Ensure compliance with business instructions related to the health and safety of staff, customers, site contractors, the public, and the environment. Manage relationships with third party suppliers to ensure they adequately meet the needs of the branch operation. Analysing data to reduce risk and make informed decisions. Administration Recruit the admin team to budgeted headcount and ensure adequate training and management support is given to minimise admin churn. Ensure the branch operation adheres to the divisional H&S management system and risk control systems. Ensure the branch adheres to the plant passport process to comply with legislation. Other Duties: Perform any reasonable duties that may arise in the course of the job. Requirements: Required Experience: Experienced in managing and controlling budgets. Knowledge and experienced in planning, and ensuring contingency plans are in place to deal with unforeseen issues. Skilled in managing large and unpredictable workloads. Experienced in business to business service / customer relationships. Management or supervisory experience for a minimum of 2 years. Skilled in managing and motivating people and utilising resources effectively. Previous experience working within similar industry. Required Competencies: Key Competencies: Delivers Results Acts Commercially Manages Self Coach and develop Display Leadership Work with Others Skills: Good IT skills Clear and effective communication skills Demonstrates excellent customer service skills Ability to work well under pressure and meet business targets Holds a driving licence with up to a maximum of 6 points on the driving licence. Personality: Has a passion for plants and what plants can do for our customers Resilient Self-confident Maintains a positive attitude Excellent problem solver Takes pride in their work Helpful and adaptable Displays a sense of humour Image: Presents themselves in a well-groomed and smart manner. Personal Circumstances: Holds a driving licence with up to a maximum of 6 points on the driving licence. Willingness to engage in ongoing development. Ability to work flexibly, including evenings, overnight and weekends to meet business needs. Formal Education, Qualifications or Training - Essential and Desirable Prior training or experience within a similar industry (Essential) Benefits: All salary and benefits will be discussed at the application stage with the Hiring Manager.
Overview Inspired Villages is seeking an experienced Village General Manager to lead Ledian Gardens, a thriving retirement village in Leeds, Kent. This senior leadership role offers the opportunity to manage operations, lead diverse teams, and create an exceptional living experience for residents aged 65+, within a growing and values-driven organisation. We are looking for an experienced leader to step into the role of Village Manager at Ledian Gardens, our vibrant retirement community in Leeds village, Kent. Ledian Gardens welcomed our first residents in 2022 and has two development phases open, with a third due to start shortly. The village currently consists of 115 properties and offers residents, guests and members a range of facilities and services designed to offer a holistic approach to wellbeing, including restaurant, café, pool, gym and studio, along with beautiful, shared spaces and grounds. As a customer-driven business, our Village Managers are at the heart of everything we do. This is a senior leadership role where you'll take full responsibility for the performance, culture, and success of a busy and growing retirement village, creating a safe, welcoming, and vibrant community where residents, guests, family and visitors truly feel at home. As Village Manager, you'll lead multi-disciplinary teams, oversee operations, financial controls, customer experience, and commercial performance, and act as the face of the village for residents, families, and service partners. You'll balance strategic thinking with hands-on leadership, ensuring exceptional service, strong engagement, and a community that continues to flourish. You'll also work closely with the sales team based at the village, supporting future sales prospects, first sales and re-sales with a partnership approach and the delivery of service excellence. What does the future look like? Well, Inspired Villages is continuing to invest in building and operating more new communities, so you can be sure that there will be future opportunities to stretch and grow in our business. Our next community, already in the construction phase, is Little Mount Lake, located near Tunbridge Wells, with more to come in the South /Southeast. Recruitment Timeline We encourage you to submit your application as early as possible, as applications are reviewed on an ongoing basis. Interviews may be scheduled before the published closing date, and we reserve the right to close the advert early. The role will be advertised for two weeks, with a closing date of Wednesday, 18th February. First-stage interviews: Week commencing 23rd February Final-stage interviews: Week commencing 5th March Key Requirements Proven leadership experience with a people-centred, empathetic approach Extensive experience in a multi-disciplined service environment with the ability to motivate and hold teams accountable for results Qualifications or experience in a related sector Strong understanding of Health & Safety, compliance, and risk management Confident decision-maker with the ability to prioritise and adapt in a dynamic environment Results-driven with a track record of delivering objectives and driving performance Excellent communication and stakeholder management skills Resilient, solutions-focused, and comfortable with challenging ways of working to improve outcomes The Benefits Competitive salary, plus up to 20% annual bonus 33 days annual leave (inclusive of bank holidays) Holiday buying scheme, allowing you to purchase up to one additional week of leave Big birthdays off (those ending in a 0) Bupa Health Cash Plan, including access to an employee assistance programme Life Assurance at four times your annual salary 5% matched pension scheme Retail discounts across a wide range of outlets Wellbeing hub and resources, including discounts on wellbeing initiatives Cycle to work scheme and electric car sch
Feb 05, 2026
Full time
Overview Inspired Villages is seeking an experienced Village General Manager to lead Ledian Gardens, a thriving retirement village in Leeds, Kent. This senior leadership role offers the opportunity to manage operations, lead diverse teams, and create an exceptional living experience for residents aged 65+, within a growing and values-driven organisation. We are looking for an experienced leader to step into the role of Village Manager at Ledian Gardens, our vibrant retirement community in Leeds village, Kent. Ledian Gardens welcomed our first residents in 2022 and has two development phases open, with a third due to start shortly. The village currently consists of 115 properties and offers residents, guests and members a range of facilities and services designed to offer a holistic approach to wellbeing, including restaurant, café, pool, gym and studio, along with beautiful, shared spaces and grounds. As a customer-driven business, our Village Managers are at the heart of everything we do. This is a senior leadership role where you'll take full responsibility for the performance, culture, and success of a busy and growing retirement village, creating a safe, welcoming, and vibrant community where residents, guests, family and visitors truly feel at home. As Village Manager, you'll lead multi-disciplinary teams, oversee operations, financial controls, customer experience, and commercial performance, and act as the face of the village for residents, families, and service partners. You'll balance strategic thinking with hands-on leadership, ensuring exceptional service, strong engagement, and a community that continues to flourish. You'll also work closely with the sales team based at the village, supporting future sales prospects, first sales and re-sales with a partnership approach and the delivery of service excellence. What does the future look like? Well, Inspired Villages is continuing to invest in building and operating more new communities, so you can be sure that there will be future opportunities to stretch and grow in our business. Our next community, already in the construction phase, is Little Mount Lake, located near Tunbridge Wells, with more to come in the South /Southeast. Recruitment Timeline We encourage you to submit your application as early as possible, as applications are reviewed on an ongoing basis. Interviews may be scheduled before the published closing date, and we reserve the right to close the advert early. The role will be advertised for two weeks, with a closing date of Wednesday, 18th February. First-stage interviews: Week commencing 23rd February Final-stage interviews: Week commencing 5th March Key Requirements Proven leadership experience with a people-centred, empathetic approach Extensive experience in a multi-disciplined service environment with the ability to motivate and hold teams accountable for results Qualifications or experience in a related sector Strong understanding of Health & Safety, compliance, and risk management Confident decision-maker with the ability to prioritise and adapt in a dynamic environment Results-driven with a track record of delivering objectives and driving performance Excellent communication and stakeholder management skills Resilient, solutions-focused, and comfortable with challenging ways of working to improve outcomes The Benefits Competitive salary, plus up to 20% annual bonus 33 days annual leave (inclusive of bank holidays) Holiday buying scheme, allowing you to purchase up to one additional week of leave Big birthdays off (those ending in a 0) Bupa Health Cash Plan, including access to an employee assistance programme Life Assurance at four times your annual salary 5% matched pension scheme Retail discounts across a wide range of outlets Wellbeing hub and resources, including discounts on wellbeing initiatives Cycle to work scheme and electric car sch
Overview Brook Street are delighted to be recruiting on behalf of our client for an Warehouse Manager to join their team on a full-time permanent basis, this is a brand-new role just created! A fantastic opportunity for someone who thrives in a supervisory role. This is an onsite role, where the Warehouse Manager will be responsible for overseeing the day-to-day operations of the warehouse in a fast-paced environment. The Warehouse Manager will manage goods in, stock control, storage, picking and packing and also dispatch. The role ensures high levels of inventory accuracy who will report into the Procurement manager. The Waerhouse Manager will play a pivotal role in maintaining a safe, efficient and well organised warehouse operations delivering a reliable ad timely service both to customers and internal stakeholders. The package: Monday to Friday (This is a fully office-based role) Full time, Permanent position Salary on offer: £28,000- £30,000 DOE! Location: Bradford BD3 Hours: 8:00am- 5:00pm (45 Minute Lunch break) 25 days holidays+ bank holidays Pension scheme Access to Electric Vehicle Salary sacrifice scheme Access to Perk box after successful completion of the induction period Private healthcare after 2 years of service Key Responsibilities Supervise and manage the warehouse team, ensuring resources are allocated effectively to meet KPIs and operational deadlines Manage staff rotas, holidays, and cover to ensure adequate resourcing at all times Recruit, onboard, and train new team members, providing ongoing training and upskilling to existing staff Oversee all warehouse activities including goods-in, stock control, picking, packing, and dispatch to ensure orders are delivered on time and in full Manage the quality and quantity of incoming goods, resolving discrepancies where required Implement and maintain controls for returned stock management, including faulty or damaged goods, repairs, replacements, and warranty returns Maintain accurate computerised stock administration and ensure inventory records are kept up to date Manage inventory levels across all locations by coordinating regular stock takes and stock relocation activities Ensure all replenishment requirements are coordinated through the Procurement Manager Work collaboratively with internal teams, suppliers, and customers to support operational efficiency Ensure the warehouse remains clean, compliant, and safe at all times, in line with health and safety requirements Essential Minimum of 2 years' experience in a warehouse supervisory role Working knowledge of stock control and purchasing processes Strong planning and prioritisation skills with the ability to manage own and team workloads effectively IT literate, with experience using at least one stock control system (Microsoft 365 dynamics Business Central) Strong attention to detail with a commitment to maintaining high standards Excellent communication and problem-solving skills Good understanding of health and safety principles relevant to warehouse operations If you are a warehouse or Stock Control Manager looking for a new role just created! Apply today or contact Arsalan Mohammed, send across your CV to: alternatively call Mobile:
Feb 05, 2026
Full time
Overview Brook Street are delighted to be recruiting on behalf of our client for an Warehouse Manager to join their team on a full-time permanent basis, this is a brand-new role just created! A fantastic opportunity for someone who thrives in a supervisory role. This is an onsite role, where the Warehouse Manager will be responsible for overseeing the day-to-day operations of the warehouse in a fast-paced environment. The Warehouse Manager will manage goods in, stock control, storage, picking and packing and also dispatch. The role ensures high levels of inventory accuracy who will report into the Procurement manager. The Waerhouse Manager will play a pivotal role in maintaining a safe, efficient and well organised warehouse operations delivering a reliable ad timely service both to customers and internal stakeholders. The package: Monday to Friday (This is a fully office-based role) Full time, Permanent position Salary on offer: £28,000- £30,000 DOE! Location: Bradford BD3 Hours: 8:00am- 5:00pm (45 Minute Lunch break) 25 days holidays+ bank holidays Pension scheme Access to Electric Vehicle Salary sacrifice scheme Access to Perk box after successful completion of the induction period Private healthcare after 2 years of service Key Responsibilities Supervise and manage the warehouse team, ensuring resources are allocated effectively to meet KPIs and operational deadlines Manage staff rotas, holidays, and cover to ensure adequate resourcing at all times Recruit, onboard, and train new team members, providing ongoing training and upskilling to existing staff Oversee all warehouse activities including goods-in, stock control, picking, packing, and dispatch to ensure orders are delivered on time and in full Manage the quality and quantity of incoming goods, resolving discrepancies where required Implement and maintain controls for returned stock management, including faulty or damaged goods, repairs, replacements, and warranty returns Maintain accurate computerised stock administration and ensure inventory records are kept up to date Manage inventory levels across all locations by coordinating regular stock takes and stock relocation activities Ensure all replenishment requirements are coordinated through the Procurement Manager Work collaboratively with internal teams, suppliers, and customers to support operational efficiency Ensure the warehouse remains clean, compliant, and safe at all times, in line with health and safety requirements Essential Minimum of 2 years' experience in a warehouse supervisory role Working knowledge of stock control and purchasing processes Strong planning and prioritisation skills with the ability to manage own and team workloads effectively IT literate, with experience using at least one stock control system (Microsoft 365 dynamics Business Central) Strong attention to detail with a commitment to maintaining high standards Excellent communication and problem-solving skills Good understanding of health and safety principles relevant to warehouse operations If you are a warehouse or Stock Control Manager looking for a new role just created! Apply today or contact Arsalan Mohammed, send across your CV to: alternatively call Mobile:
Product Team Leader Department: Store Management Employment Type: Permanent - Full Time Location: Llanelli Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Feb 05, 2026
Full time
Product Team Leader Department: Store Management Employment Type: Permanent - Full Time Location: Llanelli Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Who we are We're M ller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: M ller Milk & Ingredients (MMI) and M ller Yogurt & Desserts (MYD). We're here to talk MYD, the ones aiming to put a smile on the nation's face. We're all about Deep breath M ller Corner, M ller Light, M ller Bliss, M ller Rice, M ller FRijj, M ller X MyProtein and Biotiful Gut Health. We know that sounds like a lot, but that's why we need you! Why M ller? Yogurts and desserts flow through everything at M ller - from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. And, as the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, putting sustainability at the heart of everything we do. Did you know that 29 M ller yogurt and desserts are eaten every second? And that's just the start, with ambitious plans to grow, while continuing to make a real difference for the planet, our partners and people, we're looking for a team of fridge-fillers and self-starters to help us on our mission to put a smile on the nation's face. Join a team of fridge-fillers and self-starters just doing their bit for the bigger picture. Production Manager - Market Drayton Full-Time Monday to Friday 40 Hours per Week About the Role We are seeking an experienced Production Manager to lead operations within our Market Drayton manufacturing site. As a key member of the Senior Management Team, you will drive operational excellence, ensure delivery of strategic goals, and champion a culture of continuous improvement. Reporting to the Head of Operations, as a Production Manager, you will be responsible for leading a high-performing team, managing safety and quality standards, and consistently delivering against operational, cost and people metrics. This role offers significant scope, leadership responsibility, and the opportunity to influence site-wide performance. Production Manager Key Responsibilities: Lead Shift Leaders and operational teams to deliver strong daily performance. Maintain high standards in Health & Safety, Quality, Food Safety and compliance. Manage training, capability development and operator competency. Monitor KPIs, identify issues and implement continuous improvement. Support delivery of the M ller Production System. About You: Strong leadership experience in manufacturing. Excellent communication and coaching skills. Knowledge of production processes; food/dairy experience is beneficial. Degree-level education (or equivalent). Benefits: Career development within a stable business Company Car / allowance Up to 15% bonus Partner level healthcare cover 4 x life assurance Access to perk box - saving money across numerous retailers
Feb 05, 2026
Full time
Who we are We're M ller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: M ller Milk & Ingredients (MMI) and M ller Yogurt & Desserts (MYD). We're here to talk MYD, the ones aiming to put a smile on the nation's face. We're all about Deep breath M ller Corner, M ller Light, M ller Bliss, M ller Rice, M ller FRijj, M ller X MyProtein and Biotiful Gut Health. We know that sounds like a lot, but that's why we need you! Why M ller? Yogurts and desserts flow through everything at M ller - from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. And, as the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, putting sustainability at the heart of everything we do. Did you know that 29 M ller yogurt and desserts are eaten every second? And that's just the start, with ambitious plans to grow, while continuing to make a real difference for the planet, our partners and people, we're looking for a team of fridge-fillers and self-starters to help us on our mission to put a smile on the nation's face. Join a team of fridge-fillers and self-starters just doing their bit for the bigger picture. Production Manager - Market Drayton Full-Time Monday to Friday 40 Hours per Week About the Role We are seeking an experienced Production Manager to lead operations within our Market Drayton manufacturing site. As a key member of the Senior Management Team, you will drive operational excellence, ensure delivery of strategic goals, and champion a culture of continuous improvement. Reporting to the Head of Operations, as a Production Manager, you will be responsible for leading a high-performing team, managing safety and quality standards, and consistently delivering against operational, cost and people metrics. This role offers significant scope, leadership responsibility, and the opportunity to influence site-wide performance. Production Manager Key Responsibilities: Lead Shift Leaders and operational teams to deliver strong daily performance. Maintain high standards in Health & Safety, Quality, Food Safety and compliance. Manage training, capability development and operator competency. Monitor KPIs, identify issues and implement continuous improvement. Support delivery of the M ller Production System. About You: Strong leadership experience in manufacturing. Excellent communication and coaching skills. Knowledge of production processes; food/dairy experience is beneficial. Degree-level education (or equivalent). Benefits: Career development within a stable business Company Car / allowance Up to 15% bonus Partner level healthcare cover 4 x life assurance Access to perk box - saving money across numerous retailers
Overview Deputy Manager - Swindon - 39 Hours We're Pets at Home, one of the UK's leading pet care businesses. If you're passionate about pets, you'll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions. What's the role? We're looking for a Deputy Manager to join our team in Swindon. As the Deputy Store Manager, you'll work closely with the Store Manager to oversee the store's day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you'll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards. Key responsibilities Inspiring and leading your team to create a fun, engaging, and customer-focused environment. Driving sales performance and achieving key KPIs. Overseeing store operations, including recruitment, stock management, and compliance with health and safety. Acting as Duty Manager when the Store Manager is unavailable. Leading by example and contributing to the store's overall success. We'll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets. Who are we looking for? We'd love to hear from you if you: Have at least 1 year of management experience in a retail environment. Are passionate about retail and delivering exceptional results. Are flexible to work a 7-day shift pattern, including weekends and bank holidays. Have excellent communication and leadership skills to engage and inspire your team. Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care. Benefits We reward our management team with a comprehensive package designed to support your well-being, including: Annual bonus opportunities. 28 days paid leave, rising to 33 days after 2 years (including bank holidays). Your birthday off to celebrate in style. Life assurance worth 4x your annual salary. A 4% company pension contribution. Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products. We read our Values & Behaviours and our benefits by reading our materials. We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! Don't wait-apply now! We may close the vacancy early due to high interest.
Feb 05, 2026
Full time
Overview Deputy Manager - Swindon - 39 Hours We're Pets at Home, one of the UK's leading pet care businesses. If you're passionate about pets, you'll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions. What's the role? We're looking for a Deputy Manager to join our team in Swindon. As the Deputy Store Manager, you'll work closely with the Store Manager to oversee the store's day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you'll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards. Key responsibilities Inspiring and leading your team to create a fun, engaging, and customer-focused environment. Driving sales performance and achieving key KPIs. Overseeing store operations, including recruitment, stock management, and compliance with health and safety. Acting as Duty Manager when the Store Manager is unavailable. Leading by example and contributing to the store's overall success. We'll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets. Who are we looking for? We'd love to hear from you if you: Have at least 1 year of management experience in a retail environment. Are passionate about retail and delivering exceptional results. Are flexible to work a 7-day shift pattern, including weekends and bank holidays. Have excellent communication and leadership skills to engage and inspire your team. Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care. Benefits We reward our management team with a comprehensive package designed to support your well-being, including: Annual bonus opportunities. 28 days paid leave, rising to 33 days after 2 years (including bank holidays). Your birthday off to celebrate in style. Life assurance worth 4x your annual salary. A 4% company pension contribution. Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products. We read our Values & Behaviours and our benefits by reading our materials. We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! Don't wait-apply now! We may close the vacancy early due to high interest.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fast moving environment. We work with a diverse portfolio of clients across the commercial and not for profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As an Assistant Manager within Risk & Advisory Services (RAS), you will play a pivotal role in delivering high quality internal audit and advisory services to our clients. You will work proactively, taking ownership of your responsibilities, while collaborating effectively with colleagues and maintaining regular, confident communication with BDO Senior Managers, Directors and Partners. You will be responsible for managing a limited portfolio of engagements, leading audits and specialist assignments, and supporting the development of junior team members. In doing so, you will build strong, trusted client relationships and make a meaningful contribution to the overall success of the team and service line. The role combines engagement and portfolio management with hands on delivery. Typically, you will spend around 50% of your time on management activities - such as engagement planning, portfolio oversight and project management - and 50% leading audits and undertaking specialist assignments, with this balance flexing in line with your experience and development. You'll be someone with: Relevant professional experience, with a strong focus on internal audit or equivalent risk and assurance work. A recognised professional qualification (e.g. CIA with QIAL, CMIIA/MIIA, CCAB or equivalent). Experience of planning and delivering audits, with the ability to exercise sound judgement and challenge constructively. Strong written and verbal communication skills, with the confidence to engage effectively with clients and stakeholders. Proficiency in MS Office and flow charting tools; experience with internal audit systems and data analytics tools is advantageous, with training provided where required. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 05, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fast moving environment. We work with a diverse portfolio of clients across the commercial and not for profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As an Assistant Manager within Risk & Advisory Services (RAS), you will play a pivotal role in delivering high quality internal audit and advisory services to our clients. You will work proactively, taking ownership of your responsibilities, while collaborating effectively with colleagues and maintaining regular, confident communication with BDO Senior Managers, Directors and Partners. You will be responsible for managing a limited portfolio of engagements, leading audits and specialist assignments, and supporting the development of junior team members. In doing so, you will build strong, trusted client relationships and make a meaningful contribution to the overall success of the team and service line. The role combines engagement and portfolio management with hands on delivery. Typically, you will spend around 50% of your time on management activities - such as engagement planning, portfolio oversight and project management - and 50% leading audits and undertaking specialist assignments, with this balance flexing in line with your experience and development. You'll be someone with: Relevant professional experience, with a strong focus on internal audit or equivalent risk and assurance work. A recognised professional qualification (e.g. CIA with QIAL, CMIIA/MIIA, CCAB or equivalent). Experience of planning and delivering audits, with the ability to exercise sound judgement and challenge constructively. Strong written and verbal communication skills, with the confidence to engage effectively with clients and stakeholders. Proficiency in MS Office and flow charting tools; experience with internal audit systems and data analytics tools is advantageous, with training provided where required. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Feb 05, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Customer Success Associate at Street Group Overview Street Group, one of the fastest growing PropTech companies in the UK, is hiring a Customer Success Associate to join its Manchester based team. This full time hybrid role offers a competitive salary of up to £30,000 (with uncapped OTE up to £35,000), a generous benefits package, and the chance to work on award winning technology that's transforming the property industry. If you're a proactive communicator with a passion for customer success and a desire to make a meaningful impact, this opportunity offers a dynamic career path in a high growth tech environment. Key Information Job Title: Customer Success Associate Company: Street Group Location: Manchester, England, United Kingdom Work Type: Full Time, Hybrid (up to 2 days WFH) Salary: Up to £30,000 per annum (OTE £35,000 uncapped) Contract Type: Permanent Application Deadline: Rolling (early application encouraged) About Street Group Founded in 2015 by siblings Tom and Heather Staff, Street Group is an award winning PropTech company on a mission to improve the property industry for everyone involved in buying, selling, renting, and letting. Their flagship product, Spectre, is a multi award winning instruction generation tool that delivers an average ROI of over 3000% for estate agents. Street Group's technology empowers thousands of UK estate agencies by streamlining operations, generating leads, and enhancing customer experiences. The company fosters a culture of innovation, inclusivity, and continuous growth. Job Description As a Customer Success Associate, you'll ensure clients get the most out of Spectre, Street Group's leading prospecting tool. You'll onboard new clients, provide technical support, and deliver strategic guidance to help customers achieve their goals. This fast paced role offers variety and autonomy. You'll collaborate with cross functional teams, contribute to product development, and help shape the future of customer success at Street Group. Key Responsibilities Onboard new clients and guide them through Spectre setup Conduct strategy calls and training sessions to maximise product value Provide technical support via phone and email Proactively identify and resolve customer issues Relay feedback to product and business teams Collaborate with sales and tech teams on feature development Upsell additional products and services to existing clients Candidate Requirements A background in Customer Success or Account Management A passion for delivering exceptional customer experiences Excellent written and verbal communication skills Motivation to work independently and contribute to a growing business Strong organisational skills and attention to detail Comfort with modern digital tools and systems Benefits Hybrid working (up to 2 days WFH) £1,000 holiday bonus after one year (tax covered) £500 annual learning and development budget Birthday leave - enjoy your special day off, paid Two paid volunteering days per year Enhanced maternity, paternity, and adoption pay Mental health and well being support via Health Assured Regular wellness initiatives and activities Public transport season ticket loans Paid menopause leave Holiday buying scheme Cycle to work scheme Electric car salary sacrifice scheme Climate positive company culture Relaxed office environment - dogs welcome Fully stocked fridge and Friday drinks Team off sites, events, and happy hours Opportunity to work on cutting edge technology Be part of a mission driven team improving the property industry Interview Process Introductory call with a Talent team member Interview with the Head of Customer Success and a Senior Customer Success Manager Final interview with the VP of Customer Success and a Senior Customer Success Manager Street Group is committed to making interviews inclusive. If you need adjustments or accommodations, you're encouraged to share your needs. How to Apply Click here to Submit your application directly through Street Group's careers page. Include your CV and a brief cover letter that highlights your relevant experience and enthusiasm for the role. Applications are reviewed on a rolling basis, so early submission is recommended.
Feb 05, 2026
Full time
Customer Success Associate at Street Group Overview Street Group, one of the fastest growing PropTech companies in the UK, is hiring a Customer Success Associate to join its Manchester based team. This full time hybrid role offers a competitive salary of up to £30,000 (with uncapped OTE up to £35,000), a generous benefits package, and the chance to work on award winning technology that's transforming the property industry. If you're a proactive communicator with a passion for customer success and a desire to make a meaningful impact, this opportunity offers a dynamic career path in a high growth tech environment. Key Information Job Title: Customer Success Associate Company: Street Group Location: Manchester, England, United Kingdom Work Type: Full Time, Hybrid (up to 2 days WFH) Salary: Up to £30,000 per annum (OTE £35,000 uncapped) Contract Type: Permanent Application Deadline: Rolling (early application encouraged) About Street Group Founded in 2015 by siblings Tom and Heather Staff, Street Group is an award winning PropTech company on a mission to improve the property industry for everyone involved in buying, selling, renting, and letting. Their flagship product, Spectre, is a multi award winning instruction generation tool that delivers an average ROI of over 3000% for estate agents. Street Group's technology empowers thousands of UK estate agencies by streamlining operations, generating leads, and enhancing customer experiences. The company fosters a culture of innovation, inclusivity, and continuous growth. Job Description As a Customer Success Associate, you'll ensure clients get the most out of Spectre, Street Group's leading prospecting tool. You'll onboard new clients, provide technical support, and deliver strategic guidance to help customers achieve their goals. This fast paced role offers variety and autonomy. You'll collaborate with cross functional teams, contribute to product development, and help shape the future of customer success at Street Group. Key Responsibilities Onboard new clients and guide them through Spectre setup Conduct strategy calls and training sessions to maximise product value Provide technical support via phone and email Proactively identify and resolve customer issues Relay feedback to product and business teams Collaborate with sales and tech teams on feature development Upsell additional products and services to existing clients Candidate Requirements A background in Customer Success or Account Management A passion for delivering exceptional customer experiences Excellent written and verbal communication skills Motivation to work independently and contribute to a growing business Strong organisational skills and attention to detail Comfort with modern digital tools and systems Benefits Hybrid working (up to 2 days WFH) £1,000 holiday bonus after one year (tax covered) £500 annual learning and development budget Birthday leave - enjoy your special day off, paid Two paid volunteering days per year Enhanced maternity, paternity, and adoption pay Mental health and well being support via Health Assured Regular wellness initiatives and activities Public transport season ticket loans Paid menopause leave Holiday buying scheme Cycle to work scheme Electric car salary sacrifice scheme Climate positive company culture Relaxed office environment - dogs welcome Fully stocked fridge and Friday drinks Team off sites, events, and happy hours Opportunity to work on cutting edge technology Be part of a mission driven team improving the property industry Interview Process Introductory call with a Talent team member Interview with the Head of Customer Success and a Senior Customer Success Manager Final interview with the VP of Customer Success and a Senior Customer Success Manager Street Group is committed to making interviews inclusive. If you need adjustments or accommodations, you're encouraged to share your needs. How to Apply Click here to Submit your application directly through Street Group's careers page. Include your CV and a brief cover letter that highlights your relevant experience and enthusiasm for the role. Applications are reviewed on a rolling basis, so early submission is recommended.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fastmoving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements in the Public Sector. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As an Assistant Manager within Risk & Advisory Services (RAS), you will play a pivotal role in delivering high quality internal audit and advisory services to our Public Sector clients. You will work proactively, taking ownership of your responsibilities, while collaborating effectively with colleagues and maintaining regular, confident communication with BDO Senior Managers, Directors and Partners. You will be responsible for managing a limited portfolio of engagements, leading audits and specialist assignments, and supporting the development of junior team members. In doing so, you will build strong, trusted client relationships and make a meaningful contribution to the overall success of the team and service line. The role combines engagement and portfolio management with hands on delivery. Typically, you will spend around 50% of your time on management activities - such as engagement planning, portfolio oversight and project management - and 50% leading audits and undertaking specialist assignments, with this balance flexing in line with your experience and development. You'll be someon with: Relevant professional experience, with a strong focus on internal audit or equivalent risk and assurance work preferably in the Public Sector. A recognised professional qualification (e.g. CIA with QIAL, CMIIA/MIIA, CCAB or equivalent). Experience of planning and delivering audits, with the ability to exercise sound judgement and challenge constructively. Strong written and verbal communication skills, with the confidence to engage effectively with clients and stakeholders. Proficiency in MS Office and flowcharting tools; experience with internal audit systems and data analytics tools is advantageous, with training provided where required. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 05, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fastmoving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements in the Public Sector. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As an Assistant Manager within Risk & Advisory Services (RAS), you will play a pivotal role in delivering high quality internal audit and advisory services to our Public Sector clients. You will work proactively, taking ownership of your responsibilities, while collaborating effectively with colleagues and maintaining regular, confident communication with BDO Senior Managers, Directors and Partners. You will be responsible for managing a limited portfolio of engagements, leading audits and specialist assignments, and supporting the development of junior team members. In doing so, you will build strong, trusted client relationships and make a meaningful contribution to the overall success of the team and service line. The role combines engagement and portfolio management with hands on delivery. Typically, you will spend around 50% of your time on management activities - such as engagement planning, portfolio oversight and project management - and 50% leading audits and undertaking specialist assignments, with this balance flexing in line with your experience and development. You'll be someon with: Relevant professional experience, with a strong focus on internal audit or equivalent risk and assurance work preferably in the Public Sector. A recognised professional qualification (e.g. CIA with QIAL, CMIIA/MIIA, CCAB or equivalent). Experience of planning and delivering audits, with the ability to exercise sound judgement and challenge constructively. Strong written and verbal communication skills, with the confidence to engage effectively with clients and stakeholders. Proficiency in MS Office and flowcharting tools; experience with internal audit systems and data analytics tools is advantageous, with training provided where required. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Customer Success Manager - REMOTE. In this role, you will play a pivotal role in shaping and enhancing customer experiences for our largest and most complex clients across the EMEA region. Your efforts will drive product adoption, health, and long term value, ensuring that diverse enterprise customers-from high growth teams to established public companies-receive the best possible support. You'll gain a deep understanding of our solutions to help clients integrate them effectively into their hiring workflows, achieving significant hiring excellence and success. Accountabilities Develop and maintain strategic relationships with 20 enterprise customers, exceeding $2m in total ARR. Drive product adoption and ensure favorable customer health through proactive engagement. Collaborate with cross functional partners to deliver cohesive outcomes for customers. Create tailored training and configurations based on customer needs and challenges. Anticipate client needs by deeply understanding our product and industry intricacies. Requirements At least five years of customer success experience in B2B SaaS, specifically with enterprise customers. Proficiency in handling complex, configurable products and driving customer enablement. Strong communication skills, capable of conveying complex ideas simply to diverse stakeholders. Experience working closely with Sales, Product, Support, and Operations teams. Detail oriented with a knack for maintaining accurate CRM updates and follow ups. Benefits Emphasis on high quality work and avoiding shortcuts. 10 year exercise window for stock options without pressure to purchase immediately. Unlimited PTO policy encouraging regular vacations. Fully paid family leave of twelve weeks in the US. Generous budget for equipment, software, and office furniture. $100/month education budget, plus coverage for conferences with approval. Private medical insurance based on the region. Why Apply Through Jobgether? We use an AI powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!
Feb 05, 2026
Full time
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Customer Success Manager - REMOTE. In this role, you will play a pivotal role in shaping and enhancing customer experiences for our largest and most complex clients across the EMEA region. Your efforts will drive product adoption, health, and long term value, ensuring that diverse enterprise customers-from high growth teams to established public companies-receive the best possible support. You'll gain a deep understanding of our solutions to help clients integrate them effectively into their hiring workflows, achieving significant hiring excellence and success. Accountabilities Develop and maintain strategic relationships with 20 enterprise customers, exceeding $2m in total ARR. Drive product adoption and ensure favorable customer health through proactive engagement. Collaborate with cross functional partners to deliver cohesive outcomes for customers. Create tailored training and configurations based on customer needs and challenges. Anticipate client needs by deeply understanding our product and industry intricacies. Requirements At least five years of customer success experience in B2B SaaS, specifically with enterprise customers. Proficiency in handling complex, configurable products and driving customer enablement. Strong communication skills, capable of conveying complex ideas simply to diverse stakeholders. Experience working closely with Sales, Product, Support, and Operations teams. Detail oriented with a knack for maintaining accurate CRM updates and follow ups. Benefits Emphasis on high quality work and avoiding shortcuts. 10 year exercise window for stock options without pressure to purchase immediately. Unlimited PTO policy encouraging regular vacations. Fully paid family leave of twelve weeks in the US. Generous budget for equipment, software, and office furniture. $100/month education budget, plus coverage for conferences with approval. Private medical insurance based on the region. Why Apply Through Jobgether? We use an AI powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Team Manager you'll be supporting the consistent delivery of efficient, accurate and customer-focused support within the contact centre by leading, coaching and developing a team of Customer Service Hosts to deliver an exceptional customer service experience across multiple channels (chat, email and voice). This will help us excel at providing super class customer service to stay ahead of the game.Due to the geographical locations we service, please note that this position entails shift work based on the requirements of the organization and its clients. What you'll be doing As part of your role, your responsibilities will include: People Leadership & Team Development Manage day-to-day operations of a team of Customer Service Hosts. Monitor individual and team performance, ensuring productivity, quality, and service targets are consistently met. Along with the support of a Quality Assessor, perform regular coaching, performance reviews, and one-on-one feedback sessions. Motivate and engage team members through recognition, support, and professional development opportunities. Address behavioural or performance issues in line with company policies. Operational Management Monitor real-time performance and coordinate with Real-Time Analysts (RTAs) to manage agent adherence, coverage, and queue volumes. Ensure alignment with workforce management scheduling and capacity plans. Collaborate with the Operations Manager to implement process improvements and manage escalations effectively. Ensure compliance with internal procedures, industry regulations, and responsible gambling protocols. Customer Experience & Quality Assurance Ensure a high standard of service delivery that aligns with brand values and customer expectations. Conduct quality monitoring and provide feedback to improve service interactions. Manage and resolve escalated customer issues in a timely and professional manner. Act as a point of contact for internal stakeholders in relation to customer support trends or emerging issues. Reporting & Insights Track and report on team KPIs, including CPS (Contacts Per Shift), service levels, CSAT, QA scores, FCR (First Contact Resolution), and adherence. Identify operational trends and provide insights to the Operations Manager for strategic planning. Participate in regular business reviews, sharing team performance updates and action plans. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Fluent in English and Spanish ; able to communicate effectively (read, write and speak fluently) 12 months experience in a customer service/contact centre environment 2 years' experience in a supervisory/leadership role Strong leadership and people management skills Valid work/residence permit for Ceuta Strong working knowledge of customer support operations and key contact centre metrics Familiar with contact centre systems, CRMs and performance dashboards This role require rotating shifts, including evenings, weekends, and public holidays Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. + Medical insurance + Life Assurance + Income Protection + Pension scheme Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive
Feb 05, 2026
Full time
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Team Manager you'll be supporting the consistent delivery of efficient, accurate and customer-focused support within the contact centre by leading, coaching and developing a team of Customer Service Hosts to deliver an exceptional customer service experience across multiple channels (chat, email and voice). This will help us excel at providing super class customer service to stay ahead of the game.Due to the geographical locations we service, please note that this position entails shift work based on the requirements of the organization and its clients. What you'll be doing As part of your role, your responsibilities will include: People Leadership & Team Development Manage day-to-day operations of a team of Customer Service Hosts. Monitor individual and team performance, ensuring productivity, quality, and service targets are consistently met. Along with the support of a Quality Assessor, perform regular coaching, performance reviews, and one-on-one feedback sessions. Motivate and engage team members through recognition, support, and professional development opportunities. Address behavioural or performance issues in line with company policies. Operational Management Monitor real-time performance and coordinate with Real-Time Analysts (RTAs) to manage agent adherence, coverage, and queue volumes. Ensure alignment with workforce management scheduling and capacity plans. Collaborate with the Operations Manager to implement process improvements and manage escalations effectively. Ensure compliance with internal procedures, industry regulations, and responsible gambling protocols. Customer Experience & Quality Assurance Ensure a high standard of service delivery that aligns with brand values and customer expectations. Conduct quality monitoring and provide feedback to improve service interactions. Manage and resolve escalated customer issues in a timely and professional manner. Act as a point of contact for internal stakeholders in relation to customer support trends or emerging issues. Reporting & Insights Track and report on team KPIs, including CPS (Contacts Per Shift), service levels, CSAT, QA scores, FCR (First Contact Resolution), and adherence. Identify operational trends and provide insights to the Operations Manager for strategic planning. Participate in regular business reviews, sharing team performance updates and action plans. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Fluent in English and Spanish ; able to communicate effectively (read, write and speak fluently) 12 months experience in a customer service/contact centre environment 2 years' experience in a supervisory/leadership role Strong leadership and people management skills Valid work/residence permit for Ceuta Strong working knowledge of customer support operations and key contact centre metrics Familiar with contact centre systems, CRMs and performance dashboards This role require rotating shifts, including evenings, weekends, and public holidays Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. + Medical insurance + Life Assurance + Income Protection + Pension scheme Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive
A global charity organization in the UK is seeking a Shop Manager to lead a team in fundraising efforts through retail. This role involves motivating volunteers, managing shop operations, and ensuring high standards of service and community engagement. The ideal candidate should have significant leadership experience and excellent communication skills. A drive for results and the ability to manage time effectively under pressure is essential for success in this varied and rewarding position.
Feb 05, 2026
Full time
A global charity organization in the UK is seeking a Shop Manager to lead a team in fundraising efforts through retail. This role involves motivating volunteers, managing shop operations, and ensuring high standards of service and community engagement. The ideal candidate should have significant leadership experience and excellent communication skills. A drive for results and the ability to manage time effectively under pressure is essential for success in this varied and rewarding position.
Contracts Manager Location: Yeovil office, covering 100 mile radius(Excluding Devon & Cornwall) Typically working Monday to Friday 39 hours. As a Contracts Manager for Novus, you'll get to see the impact and improvements your role delivers to your customers and team every day, taking your job satisfaction to whole new levels. This varied and challenging role offers you the opportunity to work with and manage a skilled and professional team, a secure environment with long term contracts and the opportunity to grow and learn. With responsibility for successfully leading a small team of Site Managers delivering Planned Kitchen, Bathrooms, Roofing, Windows and Door refurbishment and solar works in a Social Housing setting. Ensuring contracts are completed to programme, with zero defects, within budget and with no risk to Health & Safety of their operation team, the client, or the public. The successful candidate will be client facing and have extensive knowledge of Planned Works within Social Housing environment. Working 50/50 between site and office. Along with utilising your Contracts Management skills, you'll also be looking for ways to add real social value to the communities and customers you work with. Supported by your peers, team, and management to solve problems and trusted to make decisions to grow and develop relationships and revenue. What's in it for you? Attractive salary & benefits to suit you 27 Days Hols & BH Option to buy or sell holidays Company pension scheme Up to 7.5% Company Car or Car Allowance Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more. Responsibilities Manage the selection and formation of site personnel teams (inc. sub contractors) as determined by individual contracts. Manage site personnel, work activities and resources to meet the requirements of individual contracts. Control individual contract progress, focusing completion within time frames and budget. Ensure all necessary contract documentation / reports are accurate and produced on time. Attend monthly client meetings to review performance and future planning of works. Working under the Senior Operations Manager you will support on the preparation, processing and selection of estimates, bids and tenders and the development of the procurement programme. Assist in the presentation of the contract brief to the client. About You: As an experienced Contracts Manager you will have the experience of working within a planned works contract including both internal and external works, within a social housing environment. Ideally you will hold SMSTS or associated NVQ, but if this has expired, we will support you to renew, it's the knowledge and skills that goes with the qualification that's essential to us. Our preferred candidate will be experienced, knowledgeable, be a self starter who is focused on delivery and able to communicate well with the team to ensure everyday runs smoothly. You will need to hold a Full UK driving licence to travel to Sites daily along with a DBS check. About Novus Property Solutions Novus Property Solutions is a dynamic, award winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family owned business with a rich 128 year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate. At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply for the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award winning Property Maintenance company in this, or another role. Proud member of the Disability Confident employer scheme. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Feb 05, 2026
Full time
Contracts Manager Location: Yeovil office, covering 100 mile radius(Excluding Devon & Cornwall) Typically working Monday to Friday 39 hours. As a Contracts Manager for Novus, you'll get to see the impact and improvements your role delivers to your customers and team every day, taking your job satisfaction to whole new levels. This varied and challenging role offers you the opportunity to work with and manage a skilled and professional team, a secure environment with long term contracts and the opportunity to grow and learn. With responsibility for successfully leading a small team of Site Managers delivering Planned Kitchen, Bathrooms, Roofing, Windows and Door refurbishment and solar works in a Social Housing setting. Ensuring contracts are completed to programme, with zero defects, within budget and with no risk to Health & Safety of their operation team, the client, or the public. The successful candidate will be client facing and have extensive knowledge of Planned Works within Social Housing environment. Working 50/50 between site and office. Along with utilising your Contracts Management skills, you'll also be looking for ways to add real social value to the communities and customers you work with. Supported by your peers, team, and management to solve problems and trusted to make decisions to grow and develop relationships and revenue. What's in it for you? Attractive salary & benefits to suit you 27 Days Hols & BH Option to buy or sell holidays Company pension scheme Up to 7.5% Company Car or Car Allowance Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more. Responsibilities Manage the selection and formation of site personnel teams (inc. sub contractors) as determined by individual contracts. Manage site personnel, work activities and resources to meet the requirements of individual contracts. Control individual contract progress, focusing completion within time frames and budget. Ensure all necessary contract documentation / reports are accurate and produced on time. Attend monthly client meetings to review performance and future planning of works. Working under the Senior Operations Manager you will support on the preparation, processing and selection of estimates, bids and tenders and the development of the procurement programme. Assist in the presentation of the contract brief to the client. About You: As an experienced Contracts Manager you will have the experience of working within a planned works contract including both internal and external works, within a social housing environment. Ideally you will hold SMSTS or associated NVQ, but if this has expired, we will support you to renew, it's the knowledge and skills that goes with the qualification that's essential to us. Our preferred candidate will be experienced, knowledgeable, be a self starter who is focused on delivery and able to communicate well with the team to ensure everyday runs smoothly. You will need to hold a Full UK driving licence to travel to Sites daily along with a DBS check. About Novus Property Solutions Novus Property Solutions is a dynamic, award winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family owned business with a rich 128 year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate. At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply for the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award winning Property Maintenance company in this, or another role. Proud member of the Disability Confident employer scheme. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Location Oxford Westgate About Us Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are 'Styling individuals for moments that matter'. We're not just for men on their big day - we're for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we're by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us toTrustour colleagues to thinkCreativelyand plan for the sustained growth and development of Moss. For us this is about workingCollaborativelyand usingAgilityto achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role You are an experienced commercial and customer-focused Retail Manager, leading all aspects of store performance. You will continually guide and motivate, ensuring all colleagues are equipped and committed to deliver performance through a consistent customer journey, creating an environment to succeed. An ambassador for the Brand, an expert in product, systems, and processes, you will have an entrepreneurial approach and will possess an impressive record of business development and excellent people skills. You will deliver a high level of operational efficiency and commercially drive the business forward. Key Responsibilities Accountable for the store performance, you showcase an outstanding in-store customer experience by putting the customer at the forefront of all you do, embedding the Moss Essential Steps of Service as the standard, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way. You exhibit excellent floor presence, always leading by example, overseeing a high level of service & operational delivery within a positive and upbeat store environment. You drive high productivity by creating and role-modelling an environment where the team strives to achieve and exceed one transaction per hour. Lead and develop the team through regular, documented coaching and feedback, focusing on personal development and KPI achievement, to cultivate a high-performance culture. You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice. Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction. You continually maintain and participate in an environment of management review: discussing, analysing, agreeing, and implementing plans for all commercial & operational initiatives. Follow all People processes that support the colleague lifecycle from recruitment of Sales Associates and collaborate with the People Team for recruitment of Team Leaders and Deputy Managers, onboarding, training, employee relations, and absence management in collaboration with People Team, developing your Deputy Manager. You are a key player within the Area and actively support the Area Manager. Oversee key seasonal cycles to align process with market demands, ensuring operational responsiveness and continuity. You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimize stock loss and out of stocks. Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as integral to the Customer experience. What You'll Need to Succeed Technical: Experienced in retail operations and customer service, knowledgeable in global fashion trends and inclusive tailoring. Knowledge in data analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. Experienced in creating diverse and brand-aligned visual displays. Understanding of retail business growth strategies. About You Reflects the aesthetic of Moss through personal style and presentation. Committed to continuous self-improvement, efficient time management, multi-tasking, and resilience in adapting to challenges. Possesses high emotional intelligence that fosters inspiration and guidance, alongside strong communication and relationship-building skills. Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits Employee Discount: 70% discount across all our stores. Team Reward Pay Scheme:Generous bonus scheme, paying up to 15% of your gross monthly salary each month. Refer a Friend:We recognise and reward successful referrals for Managers with a £500 bonus. Season Ticket Loan:Financial support for commuting. Cycle to Work Scheme:Encouraging eco-friendly travel. Discounted Gym Membership with PureGym:Promoting physical health and fitness. Life Insurance:Providing peace of mind for colleagues. Ongoing Development:Tailored to suit your career ambitions from day one. Access to Moss Learning:An online learning platform for skill enhancement. Employee Hub:Easy access on the go to colleague benefits, recognition, wellbeing, and company updates. New Baby Gift:Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, searchorTailorYourCareeron LinkedIn
Feb 05, 2026
Full time
Location Oxford Westgate About Us Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are 'Styling individuals for moments that matter'. We're not just for men on their big day - we're for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we're by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us toTrustour colleagues to thinkCreativelyand plan for the sustained growth and development of Moss. For us this is about workingCollaborativelyand usingAgilityto achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role You are an experienced commercial and customer-focused Retail Manager, leading all aspects of store performance. You will continually guide and motivate, ensuring all colleagues are equipped and committed to deliver performance through a consistent customer journey, creating an environment to succeed. An ambassador for the Brand, an expert in product, systems, and processes, you will have an entrepreneurial approach and will possess an impressive record of business development and excellent people skills. You will deliver a high level of operational efficiency and commercially drive the business forward. Key Responsibilities Accountable for the store performance, you showcase an outstanding in-store customer experience by putting the customer at the forefront of all you do, embedding the Moss Essential Steps of Service as the standard, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way. You exhibit excellent floor presence, always leading by example, overseeing a high level of service & operational delivery within a positive and upbeat store environment. You drive high productivity by creating and role-modelling an environment where the team strives to achieve and exceed one transaction per hour. Lead and develop the team through regular, documented coaching and feedback, focusing on personal development and KPI achievement, to cultivate a high-performance culture. You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice. Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction. You continually maintain and participate in an environment of management review: discussing, analysing, agreeing, and implementing plans for all commercial & operational initiatives. Follow all People processes that support the colleague lifecycle from recruitment of Sales Associates and collaborate with the People Team for recruitment of Team Leaders and Deputy Managers, onboarding, training, employee relations, and absence management in collaboration with People Team, developing your Deputy Manager. You are a key player within the Area and actively support the Area Manager. Oversee key seasonal cycles to align process with market demands, ensuring operational responsiveness and continuity. You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimize stock loss and out of stocks. Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as integral to the Customer experience. What You'll Need to Succeed Technical: Experienced in retail operations and customer service, knowledgeable in global fashion trends and inclusive tailoring. Knowledge in data analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. Experienced in creating diverse and brand-aligned visual displays. Understanding of retail business growth strategies. About You Reflects the aesthetic of Moss through personal style and presentation. Committed to continuous self-improvement, efficient time management, multi-tasking, and resilience in adapting to challenges. Possesses high emotional intelligence that fosters inspiration and guidance, alongside strong communication and relationship-building skills. Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits Employee Discount: 70% discount across all our stores. Team Reward Pay Scheme:Generous bonus scheme, paying up to 15% of your gross monthly salary each month. Refer a Friend:We recognise and reward successful referrals for Managers with a £500 bonus. Season Ticket Loan:Financial support for commuting. Cycle to Work Scheme:Encouraging eco-friendly travel. Discounted Gym Membership with PureGym:Promoting physical health and fitness. Life Insurance:Providing peace of mind for colleagues. Ongoing Development:Tailored to suit your career ambitions from day one. Access to Moss Learning:An online learning platform for skill enhancement. Employee Hub:Easy access on the go to colleague benefits, recognition, wellbeing, and company updates. New Baby Gift:Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, searchorTailorYourCareeron LinkedIn
