• Home
  • Search Jobs
  • Register CV
  • Post a Job
  • Employer Pricing
  • Contact Us
  • Sign in
  • Sign up
  • Home
  • Search Jobs
  • Register CV
  • Post a Job
  • Employer Pricing
  • Contact Us
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

626 jobs found

Email me jobs like this
Refine Search
Current Search
hr operations lead culture compliance growth
IBM
Data Engineer - Public Sector
IBM City, London
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer-to-peer appreciation as well as from manager to employees Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities We are looking for a highly skilled Data Platforms Data Engineer to design and implement advanced data engineering solutions across complex environments. You will develop applications using Big Data technologies, building APIs and data pipelines that enable robust data integration and analytics. Your expertise in DataStage, Redshift, S3, and QuickSight will be essential for developing scalable data warehouses and dashboards. You will also apply your knowledge of analytics libraries, open-source Natural Language Processing, and statistical computing to enhance data insights. Working in an Agile environment, you will ensure data quality, security, and performance optimisation across all systems. This is a hands-on technical role requiring deep coding expertise and innovation in data platform engineering. Responsibilities Design and develop data pipelines and APIs using Big Data technologies. Implement and optimise ETL processes for batch and real-time data flows. Develop data warehouse solutions using Redshift and DataStage. Build dashboards and analytical reports using QuickSight. Apply DevSecOps practices to automate and secure data workflows. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Strong proficiency in Java, SQL, and data pipeline development. Expertise in AWS data tools such as Redshift, S3, and QuickSight. Experience with DataStage or similar ETL frameworks. Knowledge of analytics libraries and open-source NLP tools. Familiarity with GitHub/GitLab and Agile development practices. Experience with data migration/ ETL both batch and real time, data warehouse development, DevSecOps, Java, sql, relational databases As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. Preferred technical and professional experience Experience with Python or Spark for data processing. Understanding of data security and compliance frameworks. Background in statistical computing or machine learning integration. Exposure to containerisation or CI/CD pipelines. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Data Engineer - Public Sector Job ID 75695 City / Township / Village London State / Province London, City of Country United Kingdom Work arrangement Hybrid Area of work Data & Analytics Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
Dec 15, 2025
Full time
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer-to-peer appreciation as well as from manager to employees Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities We are looking for a highly skilled Data Platforms Data Engineer to design and implement advanced data engineering solutions across complex environments. You will develop applications using Big Data technologies, building APIs and data pipelines that enable robust data integration and analytics. Your expertise in DataStage, Redshift, S3, and QuickSight will be essential for developing scalable data warehouses and dashboards. You will also apply your knowledge of analytics libraries, open-source Natural Language Processing, and statistical computing to enhance data insights. Working in an Agile environment, you will ensure data quality, security, and performance optimisation across all systems. This is a hands-on technical role requiring deep coding expertise and innovation in data platform engineering. Responsibilities Design and develop data pipelines and APIs using Big Data technologies. Implement and optimise ETL processes for batch and real-time data flows. Develop data warehouse solutions using Redshift and DataStage. Build dashboards and analytical reports using QuickSight. Apply DevSecOps practices to automate and secure data workflows. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Strong proficiency in Java, SQL, and data pipeline development. Expertise in AWS data tools such as Redshift, S3, and QuickSight. Experience with DataStage or similar ETL frameworks. Knowledge of analytics libraries and open-source NLP tools. Familiarity with GitHub/GitLab and Agile development practices. Experience with data migration/ ETL both batch and real time, data warehouse development, DevSecOps, Java, sql, relational databases As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. Preferred technical and professional experience Experience with Python or Spark for data processing. Understanding of data security and compliance frameworks. Background in statistical computing or machine learning integration. Exposure to containerisation or CI/CD pipelines. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Data Engineer - Public Sector Job ID 75695 City / Township / Village London State / Province London, City of Country United Kingdom Work arrangement Hybrid Area of work Data & Analytics Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
Senior Legal Counsel
Ontic Engineering and Manufacturing, Inc.
Senior Legal Counsel page is loaded Senior Legal Counsellocations: Staverton, Gloucestershiretime type: Full timeposted on: Posted Todayjob requisition id: R5258Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are now recruiting for a Senior Legal Counsel to join our Legal team , where you'll play a key role in enabling and protecting our operations across the Rest of World (ROW) business. Based at our Staverton site , you'll work closely with colleagues across functions and regions to provide clear, pragmatic legal guidance that supports our continued growth.Ontic is more than just a business; we're a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. We're committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry. The Role: As Senior Legal Counsel, you'll act as a trusted advisor on a broad spectrum of legal matters that underpin Ontic's commercial success. Your work will span drafting and negotiating complex contracts, guiding stakeholders on compliance and regulatory obligations, supporting M&A activity, and helping shape internal policies and governance frameworks. You'll be instrumental in ensuring our legal processes are robust yet commercially aligned, while offering solution-focused advice that enables confident decision-making across the business. About You: At Ontic, our culture is integral to making sure we enjoy our work and deliver for our customers. While we look for the right skillset, we're also looking for someone who will thrive within our recognition and empowerment culture.To succeed in this role, you'll be a qualified solicitor (or equivalent) with experience gained either in-house or in private practice, ideally within aerospace, defence, manufacturing, or similarly regulated sectors. You'll bring strong commercial judgement, excellent drafting and negotiation capabilities, and the confidence to work directly with senior stakeholders across multiple jurisdictions. Your background will include experience managing complex contractual matters, providing compliance advice, and navigating cross-border legal issues. Equally important is your ability to work independently while fostering strong, collaborative relationships across the organisation. Benefits At Ontic we care about your financial, physical, and mental wellness so we offer a range of benefits to support this. We care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance.Our benefits package highlights include: • Up to 29 days annual leave plus Bank Holidays • 10 hours paid volunteering time • Annual goal share bonus scheme for all employees • 24/7 Employee Assistance Program (EAP) • Discounts and offers from a range of retailers Best place to work We are more than the sum of our parts. And we've been recognised internally and externally for being so: • We were ranked in Best Companies' Q3 leaderboard for Best Manufacturing Company based on our employee feedback • 72.5% of employees who took part in our 2023 employee satisfaction survey said they are proud to work at OnticNo day is the same at Ontic; we have doubled in size over the last couple of years and are still in rapid growth. We attribute our success to empowering colleagues to create the opportunity, fostering an environment of autonomy where we ask for forgiveness, not permission. Our values Our values are intrinsic to everything we do: • We share a common sense - we're a global family of specialists with a shared passion for precision. • We have the freedom to choose - we're challengers and innovators with the freedom to think differently and challenge the status quo. • We create the opportunity - we're change-makers with a clear direction and can-do spirit.We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!
Dec 15, 2025
Full time
Senior Legal Counsel page is loaded Senior Legal Counsellocations: Staverton, Gloucestershiretime type: Full timeposted on: Posted Todayjob requisition id: R5258Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are now recruiting for a Senior Legal Counsel to join our Legal team , where you'll play a key role in enabling and protecting our operations across the Rest of World (ROW) business. Based at our Staverton site , you'll work closely with colleagues across functions and regions to provide clear, pragmatic legal guidance that supports our continued growth.Ontic is more than just a business; we're a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. We're committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry. The Role: As Senior Legal Counsel, you'll act as a trusted advisor on a broad spectrum of legal matters that underpin Ontic's commercial success. Your work will span drafting and negotiating complex contracts, guiding stakeholders on compliance and regulatory obligations, supporting M&A activity, and helping shape internal policies and governance frameworks. You'll be instrumental in ensuring our legal processes are robust yet commercially aligned, while offering solution-focused advice that enables confident decision-making across the business. About You: At Ontic, our culture is integral to making sure we enjoy our work and deliver for our customers. While we look for the right skillset, we're also looking for someone who will thrive within our recognition and empowerment culture.To succeed in this role, you'll be a qualified solicitor (or equivalent) with experience gained either in-house or in private practice, ideally within aerospace, defence, manufacturing, or similarly regulated sectors. You'll bring strong commercial judgement, excellent drafting and negotiation capabilities, and the confidence to work directly with senior stakeholders across multiple jurisdictions. Your background will include experience managing complex contractual matters, providing compliance advice, and navigating cross-border legal issues. Equally important is your ability to work independently while fostering strong, collaborative relationships across the organisation. Benefits At Ontic we care about your financial, physical, and mental wellness so we offer a range of benefits to support this. We care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance.Our benefits package highlights include: • Up to 29 days annual leave plus Bank Holidays • 10 hours paid volunteering time • Annual goal share bonus scheme for all employees • 24/7 Employee Assistance Program (EAP) • Discounts and offers from a range of retailers Best place to work We are more than the sum of our parts. And we've been recognised internally and externally for being so: • We were ranked in Best Companies' Q3 leaderboard for Best Manufacturing Company based on our employee feedback • 72.5% of employees who took part in our 2023 employee satisfaction survey said they are proud to work at OnticNo day is the same at Ontic; we have doubled in size over the last couple of years and are still in rapid growth. We attribute our success to empowering colleagues to create the opportunity, fostering an environment of autonomy where we ask for forgiveness, not permission. Our values Our values are intrinsic to everything we do: • We share a common sense - we're a global family of specialists with a shared passion for precision. • We have the freedom to choose - we're challengers and innovators with the freedom to think differently and challenge the status quo. • We create the opportunity - we're change-makers with a clear direction and can-do spirit.We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!
Senior Manager - Client Service Management
APEX Group Chelmsford, Essex
You can find out more about this in ourSenior Manager - Client Service Management page is loaded Senior Manager - Client Service Managementlocations: Chelmsfordtime type: Full timeposted on: Posted Todayjob requisition id: JR-The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youRole Purpose:Central to our Organization, SRM's are the link between the operations teams and the Sponsors, working with differentpeople in the organisation to ensure that Sponsors are satisfied with all our services.You will have to develop a deep understanding of the Sponsor's strategy, goals and future demands, being responsiblefor maintaining existing Sponsor book and ensuring that the revenues of the Sponsor's portfolio grow, both in volumeand in profitability.You will achieve this by ensuring a high standard of service delivery and identifying growth opportunities. This functionprovides a focus point, both internally and externally, for the services of the firm to a certain number of its Sponsors. Thisposition is directly responsible for the Sponsor satisfaction for those relationships and is also responsible for the timelyand accurate delivery of information. This position is acting as the first escalation point for any service queries of therelevant Sponsors.The role is based in London/Chelmsford and you will work closely with the internal business areas in all locations.Experience in the operations of investment management would be useful. To co-ordinate all activities and retention of our Sponsors. Manage relationships through a 'net' perspective ensuring profitable growth opportunities. Wide ranging engagement with colleagues in all FundRock locations. Key Role Deliverables: Work with the business areas to develop tailored solutions to ensure operational activity can be as efficient as possible without compromising service quality while maintaining a low risk profile. Continuously broaden our connectivity across the Sponsor base to ensure we are viewed as a partner integral to their business model. Constantly explore and develop FundRock upsell/cross sell opportunities. Obtain detailed understanding of 's business model/products/strategy/operational requirements/Key Challenges/Competitors. Ensure that adequate legal agreements are in place to cover services and risks. Act as a first escalation point for issues for any service query for their Sponsor relationships and their related third parties, ensure prompt follow-up escalation where required. Ensure a high quality, efficient and timely professional service and that at least monthly Service Review Calls /Meetings are held with each Sponsor relationship and their relevant administrator where required. Manage SLA breaches, conflict, communications to the Sponsor ensuring matters are resolved rapidly Onboarding - work alongside onboarding / sales to establish new client setup Project manage new initiatives or client remediation plans / changes being rolled out Ensure Sponsor happiness ratings are accurate and match the views of the Sponsor Assist in the resolution of complex matters adding value to our Sponsors Build and maintain account plans for each Sponsor relationship assigned to you. Facilitate review meetings. Work closely with Operations / Compliance / Risk and other day to day functions to deliver the contracted range of services within agreed service levels. Create a RAG status for each Sponsor and produce /enforce remedial action plans for any relationships at risk. Build and maintain trusting and valuable relationships across the firm to maximise efficient deliveries and resolution of issues. Ensure a timely preparation of operational and review packs liaising with internal departments where required. Act as the first point of contact for the Sponsor. Ensure the circulation of all action points arising from review meetings and the follow up in a timely manner. Develop-improve dashboards where necessary in order to improve efficiency and coordination, monitoring and assuring client satisfaction. Hands on engagement in issue resolution as part of the escalation process beyond the day to day. Responsible for communicating relationship issues to Senior Management teams across FundRock and leading our response to the. Provides feedback on product functionality and future trends to business heads. Issue MI and KPI information in a timely manner. Issue various daily, weekly and monthly reporting in a timely manner. Experience: The following skills & experience are relevant to the roleEntry Level Ideally has previous experience or knowledge of a UK ACD Knowledge of UK UCITS market and Regulations Knowledge of UK Fund Accounting, Transfer Agency, Depositary and Custody desirable. Knowledge of broader financial markets and products Previous experience of within CSM, RM or Sponsor Service preferred Able to build and develop strong relationships (internal/external)Experienced Level Ability to tailor services and to grow relationships with different cultural backgrounds Ability to prepare and deliver fund industry related presentations Networking skills Ability to follow / agree project plans and to deliver projects on time Proven track record in respect of Organic / New business growth Other Significant Role Requirements: Listed below are any further key factors which have a bearing on being able to perform the role effectively Excellent communicator Excellent Sponsor Management and presentations skills Experience in writing Account plans / Remedial Action plans and Project plans Sponsor Take-on and Transitions are delivered to plan, within budget and to timetable. Scope of Role: Ability to independently manage Sponsor relationships / Sponsor projects. Technical Knowledge: Proven technical knowledge of UK UCITS, NURS and Investment Trusts People Management Able to work with different operational areas, industry groups and cultures Collaborating with internal teams to address Sponsor's needs. Sponsor / Market facing roleDisclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by
Dec 15, 2025
Full time
You can find out more about this in ourSenior Manager - Client Service Management page is loaded Senior Manager - Client Service Managementlocations: Chelmsfordtime type: Full timeposted on: Posted Todayjob requisition id: JR-The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youRole Purpose:Central to our Organization, SRM's are the link between the operations teams and the Sponsors, working with differentpeople in the organisation to ensure that Sponsors are satisfied with all our services.You will have to develop a deep understanding of the Sponsor's strategy, goals and future demands, being responsiblefor maintaining existing Sponsor book and ensuring that the revenues of the Sponsor's portfolio grow, both in volumeand in profitability.You will achieve this by ensuring a high standard of service delivery and identifying growth opportunities. This functionprovides a focus point, both internally and externally, for the services of the firm to a certain number of its Sponsors. Thisposition is directly responsible for the Sponsor satisfaction for those relationships and is also responsible for the timelyand accurate delivery of information. This position is acting as the first escalation point for any service queries of therelevant Sponsors.The role is based in London/Chelmsford and you will work closely with the internal business areas in all locations.Experience in the operations of investment management would be useful. To co-ordinate all activities and retention of our Sponsors. Manage relationships through a 'net' perspective ensuring profitable growth opportunities. Wide ranging engagement with colleagues in all FundRock locations. Key Role Deliverables: Work with the business areas to develop tailored solutions to ensure operational activity can be as efficient as possible without compromising service quality while maintaining a low risk profile. Continuously broaden our connectivity across the Sponsor base to ensure we are viewed as a partner integral to their business model. Constantly explore and develop FundRock upsell/cross sell opportunities. Obtain detailed understanding of 's business model/products/strategy/operational requirements/Key Challenges/Competitors. Ensure that adequate legal agreements are in place to cover services and risks. Act as a first escalation point for issues for any service query for their Sponsor relationships and their related third parties, ensure prompt follow-up escalation where required. Ensure a high quality, efficient and timely professional service and that at least monthly Service Review Calls /Meetings are held with each Sponsor relationship and their relevant administrator where required. Manage SLA breaches, conflict, communications to the Sponsor ensuring matters are resolved rapidly Onboarding - work alongside onboarding / sales to establish new client setup Project manage new initiatives or client remediation plans / changes being rolled out Ensure Sponsor happiness ratings are accurate and match the views of the Sponsor Assist in the resolution of complex matters adding value to our Sponsors Build and maintain account plans for each Sponsor relationship assigned to you. Facilitate review meetings. Work closely with Operations / Compliance / Risk and other day to day functions to deliver the contracted range of services within agreed service levels. Create a RAG status for each Sponsor and produce /enforce remedial action plans for any relationships at risk. Build and maintain trusting and valuable relationships across the firm to maximise efficient deliveries and resolution of issues. Ensure a timely preparation of operational and review packs liaising with internal departments where required. Act as the first point of contact for the Sponsor. Ensure the circulation of all action points arising from review meetings and the follow up in a timely manner. Develop-improve dashboards where necessary in order to improve efficiency and coordination, monitoring and assuring client satisfaction. Hands on engagement in issue resolution as part of the escalation process beyond the day to day. Responsible for communicating relationship issues to Senior Management teams across FundRock and leading our response to the. Provides feedback on product functionality and future trends to business heads. Issue MI and KPI information in a timely manner. Issue various daily, weekly and monthly reporting in a timely manner. Experience: The following skills & experience are relevant to the roleEntry Level Ideally has previous experience or knowledge of a UK ACD Knowledge of UK UCITS market and Regulations Knowledge of UK Fund Accounting, Transfer Agency, Depositary and Custody desirable. Knowledge of broader financial markets and products Previous experience of within CSM, RM or Sponsor Service preferred Able to build and develop strong relationships (internal/external)Experienced Level Ability to tailor services and to grow relationships with different cultural backgrounds Ability to prepare and deliver fund industry related presentations Networking skills Ability to follow / agree project plans and to deliver projects on time Proven track record in respect of Organic / New business growth Other Significant Role Requirements: Listed below are any further key factors which have a bearing on being able to perform the role effectively Excellent communicator Excellent Sponsor Management and presentations skills Experience in writing Account plans / Remedial Action plans and Project plans Sponsor Take-on and Transitions are delivered to plan, within budget and to timetable. Scope of Role: Ability to independently manage Sponsor relationships / Sponsor projects. Technical Knowledge: Proven technical knowledge of UK UCITS, NURS and Investment Trusts People Management Able to work with different operational areas, industry groups and cultures Collaborating with internal teams to address Sponsor's needs. Sponsor / Market facing roleDisclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by
Assistant Vice President, Deferred Compensation Specialist
MUFG Bank, Ltd
Assistant Vice President, Deferred Compensation Specialist page is loaded Assistant Vice President, Deferred Compensation Specialistlocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 29, 2025 (15 days left to apply)job requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.To provide support to the Director, Head of Global Regulatory Reward & Governance on the deferred reward management. The role involves analysing and presenting compensation data to ensure the local reward framework is competitive, equitable and aligned with business goals, as well as compliant with regulations. NO OF DIRECT REPORTS 0 KEY RESPONSIBILITIES Lead the end-to-end implementation of a new deferred compensation management system for the EMEA region, acting as the primary subject-matter expert throughout the project lifecycle. Work closely with HR Technology, vendors, Risk, Compliance, Finance, Payroll, PRB teams and other relevant stakeholders to define system requirements, test functionality, validate data, and ensure operational readiness Develop and execute system testing plans (UAT, regression, parallel runs) and coordinate issue resolution Ensure successful migration of historical and current deferred compensation data, embedding data quality checks, validation frameworks and controls. Support alignment and integration with global system and management strategy Map current-state processes end-to-end and identify opportunities to streamline, automate, and enhance operational efficiency. Design and document future-state processes that reduce manual touchpoints, mitigate operational risks, and support scalability for global adoption. Create standard operation procedures (SOPs), workflows, and control maps to support consistent execution across the EMEA region and globally where possible. Support transition of day-to-day deferred compensation management to MUFG Global Services (MGS) Establish key process metrics to monitor effectiveness and support continuous improvement. Strengthen internal control frameworks to ensure deferred compensation processes meet audit, regulatory, and internal policy requirements. Partner with Legal, Compliance, and any other relevant stakeholders, to ensure all EMEA regulatory obligations (e.g., remuneration rules, deferral structures, malus/clawback requirements, etc) are fully operationalised. Prepare documentation and evidence for audits, internal reviews, and risk assessments, leading remediation activities where required. Serve as key liaison across HR, Technology, Risk, Finance, and any other relevant stakeholders, ensuring clear communication and alignment on timelines, deliverables, and dependencies. Provide training, guidance, and support to HR Operations, PRB partners, employees, and other stakeholders, on new system functionality and enhanced processes. Support the Head of Global Regulatory Reward & Governance with development and implementation of global deferred compensation strategies and contribute to global projects aiming to harmonise deferred compensation processes, governance frameworks, and technologies across all regions. Identify opportunities for EMEA processes to serve as a blueprint for future global implementation. Support transition activities required to achieve fully consistent global operating model. Provide support in the delivery of the annual compensation review, including liaising with the broader Performance, Reward & Benefits (PRB) team, business heads and the HR Business Partners to deliver a successful year end process. Support the preparation of regulatory disclosures, including the Remuneration Policy Statement (RPS) and Pillar 3 on remuneration items. WORK EXPERIENCE Essential: Knowledge of Reward & Deferred Compensation within financial services Experience of working with and delivering for multiple stakeholders Experience of analysing data and presenting trends and themes to inform HR and business decisions. Experience of working in a multi-national organisation Experience of Reward & Deferred Compensation Operations, including process engineeringPreferred: Operational knowledge of HR management systems preferably Workday SKILLS AND EXPERIENCE Functional / Technical Competencies: Strong analytical skills and good attention to detail Excellent written, verbal and interpersonal communication skills, able to adapt style and tone to suit the audience. Strong skills in Microsoft Office (Excel, Word, Powerpoint) - essential Strong organisational skills with experience in managing multiple deliverables, deadlines and stakeholders Demonstrates an ability to prioritise a challenging workload and act with urgency, delivering to multiple, sometimes tight, deadlines Ability to take the initiative and be proactive Team player and enjoy collaborating within the team Education / Qualifications: Professional Human Resources/business certification or equivalent industry experience desired PERSONAL REQUIREMENTS Strong interest in Performance and Reward with a passion for making a difference Excellent written & oral communication skills, with a keen eye for detail Excellent interpersonal skills, with the ability to build & manage relationships, as well as influence A collaborative approach to working with a range of stakeholders across teams, divisions & locations Results driven, with a strong sense of accountability A proactive, self-motivated, organized approach, able to navigate and simplify complexityThis advert will close 29th December 2025We are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Dec 15, 2025
Full time
Assistant Vice President, Deferred Compensation Specialist page is loaded Assistant Vice President, Deferred Compensation Specialistlocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 29, 2025 (15 days left to apply)job requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.To provide support to the Director, Head of Global Regulatory Reward & Governance on the deferred reward management. The role involves analysing and presenting compensation data to ensure the local reward framework is competitive, equitable and aligned with business goals, as well as compliant with regulations. NO OF DIRECT REPORTS 0 KEY RESPONSIBILITIES Lead the end-to-end implementation of a new deferred compensation management system for the EMEA region, acting as the primary subject-matter expert throughout the project lifecycle. Work closely with HR Technology, vendors, Risk, Compliance, Finance, Payroll, PRB teams and other relevant stakeholders to define system requirements, test functionality, validate data, and ensure operational readiness Develop and execute system testing plans (UAT, regression, parallel runs) and coordinate issue resolution Ensure successful migration of historical and current deferred compensation data, embedding data quality checks, validation frameworks and controls. Support alignment and integration with global system and management strategy Map current-state processes end-to-end and identify opportunities to streamline, automate, and enhance operational efficiency. Design and document future-state processes that reduce manual touchpoints, mitigate operational risks, and support scalability for global adoption. Create standard operation procedures (SOPs), workflows, and control maps to support consistent execution across the EMEA region and globally where possible. Support transition of day-to-day deferred compensation management to MUFG Global Services (MGS) Establish key process metrics to monitor effectiveness and support continuous improvement. Strengthen internal control frameworks to ensure deferred compensation processes meet audit, regulatory, and internal policy requirements. Partner with Legal, Compliance, and any other relevant stakeholders, to ensure all EMEA regulatory obligations (e.g., remuneration rules, deferral structures, malus/clawback requirements, etc) are fully operationalised. Prepare documentation and evidence for audits, internal reviews, and risk assessments, leading remediation activities where required. Serve as key liaison across HR, Technology, Risk, Finance, and any other relevant stakeholders, ensuring clear communication and alignment on timelines, deliverables, and dependencies. Provide training, guidance, and support to HR Operations, PRB partners, employees, and other stakeholders, on new system functionality and enhanced processes. Support the Head of Global Regulatory Reward & Governance with development and implementation of global deferred compensation strategies and contribute to global projects aiming to harmonise deferred compensation processes, governance frameworks, and technologies across all regions. Identify opportunities for EMEA processes to serve as a blueprint for future global implementation. Support transition activities required to achieve fully consistent global operating model. Provide support in the delivery of the annual compensation review, including liaising with the broader Performance, Reward & Benefits (PRB) team, business heads and the HR Business Partners to deliver a successful year end process. Support the preparation of regulatory disclosures, including the Remuneration Policy Statement (RPS) and Pillar 3 on remuneration items. WORK EXPERIENCE Essential: Knowledge of Reward & Deferred Compensation within financial services Experience of working with and delivering for multiple stakeholders Experience of analysing data and presenting trends and themes to inform HR and business decisions. Experience of working in a multi-national organisation Experience of Reward & Deferred Compensation Operations, including process engineeringPreferred: Operational knowledge of HR management systems preferably Workday SKILLS AND EXPERIENCE Functional / Technical Competencies: Strong analytical skills and good attention to detail Excellent written, verbal and interpersonal communication skills, able to adapt style and tone to suit the audience. Strong skills in Microsoft Office (Excel, Word, Powerpoint) - essential Strong organisational skills with experience in managing multiple deliverables, deadlines and stakeholders Demonstrates an ability to prioritise a challenging workload and act with urgency, delivering to multiple, sometimes tight, deadlines Ability to take the initiative and be proactive Team player and enjoy collaborating within the team Education / Qualifications: Professional Human Resources/business certification or equivalent industry experience desired PERSONAL REQUIREMENTS Strong interest in Performance and Reward with a passion for making a difference Excellent written & oral communication skills, with a keen eye for detail Excellent interpersonal skills, with the ability to build & manage relationships, as well as influence A collaborative approach to working with a range of stakeholders across teams, divisions & locations Results driven, with a strong sense of accountability A proactive, self-motivated, organized approach, able to navigate and simplify complexityThis advert will close 29th December 2025We are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Senior Implementation Consultant, Professional Services
Refinitiv
# Our Privacy Statement & Cookie Policy Senior Implementation Consultant, Professional Services This position is based in London with hybrid working available. Thomson Reuters are seeking a Senior Implementation Consultant to play a pivotal role in driving the successful adoption and customer engagement for our CoCounsel Legal and CoCounsel for Tax and Trade AI solutions.As a Senior Implementation Consultant , you'll be at the forefront of transforming how legal, tax, and trade professionals leverage AI to drive efficiency and innovation. Working closely with some of our largest clients, you will have the opportunity to shape customer success, influence product evolution, and establish yourself as a trusted advisor in a rapidly evolving technology landscape.You'll lead strategic adoption initiatives, partnering with customers to maximize the value of our advanced AI tools, and ensuring seamless integration into their legal, tax, and trade operations. Acting consultatively, you'll seek to understand our clients' unique goals and will build tailored implementation strategies that suit their specific goals. This is a varied and rewarding position, where you'll help some of the largest global brands navigate a range of challenges in the legal, tax and trade spaces, with our leading professional-grade AI solutions. About the Role As Senior Implementation Consultant at Thomson Reuters , you will: Serve as the primary point of contact for customers throughout the adoption life-cycle of CoCounsel Legal and CoCounsel for Tax and Trade AI products. Develop and execute tailored adoption strategies that align with customer objectives, business processes, and industry best practices. Lead on-boarding and adoption sessions, workshops, and training programs to empower customers and their teams to effectively utilize AI-driven legal and tax workflow solutions. Collaborate with customer stakeholders-including legal, tax, trade, and IT teams-to identify opportunities for process optimization and enhanced productivity using CoCounsel tools. Monitor customer engagement and usage metrics, proactively addressing barriers to adoption and driving continuous improvement. Provide expert guidance on change management, solution configuration, and integration with existing platforms. Gather customer feedback and partner with Product and Engineering teams to inform roadmap decisions and advocate for feature enhancements. Deliver executive-level presentations, adoption reports, and recommendations to demonstrate value and ROI to customers. Stay abreast of developments in legal, tax, and trade technology and share thought leadership with customers and internal teams. About You You're a fit for the role of Senior Implementation Consultant at Thomson Reuters if you have: Proven track record of leading customer adoption initiatives for SaaS, AI, or enterprise software solutions, with an understanding of change management processes, training program development, and user enablement initiatives. Demonstrable experience of change management or driving change in a professional services, consulting, or technology solution delivery environment. An interest in legal and tax workflows, industry regulations, and business process improvement and how technology can solve specific client problems. Exceptional communication, presentation, and stakeholder management skills, with the ability to work both independently and collaboratively in a fast-paced, customer-centric environment. Strong analytical skills and the ability to demystify complex issues and translate insights into actionable strategies with senior decision makers and collaborate with cross-functional teams to drive results. Customer Service - experience working with customers on a range of different projects, delivering excellent customer service Communications/Status Reporting - ability to effectively communicate findings and solutions to customer and prepare status updates for projects and regularly communicate and share knowledge with the customer and the team Monitoring costs of own work in alignment with project plans. You'll be comfortable taking accountability for the quality of your work and delivery within agreed procedures and time-frames, as well as the approaches used to address client initiatives. Please Note: Complete applications must be submitted by Monday 5th January 2026. Early applications are encouraged. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified
Dec 15, 2025
Full time
# Our Privacy Statement & Cookie Policy Senior Implementation Consultant, Professional Services This position is based in London with hybrid working available. Thomson Reuters are seeking a Senior Implementation Consultant to play a pivotal role in driving the successful adoption and customer engagement for our CoCounsel Legal and CoCounsel for Tax and Trade AI solutions.As a Senior Implementation Consultant , you'll be at the forefront of transforming how legal, tax, and trade professionals leverage AI to drive efficiency and innovation. Working closely with some of our largest clients, you will have the opportunity to shape customer success, influence product evolution, and establish yourself as a trusted advisor in a rapidly evolving technology landscape.You'll lead strategic adoption initiatives, partnering with customers to maximize the value of our advanced AI tools, and ensuring seamless integration into their legal, tax, and trade operations. Acting consultatively, you'll seek to understand our clients' unique goals and will build tailored implementation strategies that suit their specific goals. This is a varied and rewarding position, where you'll help some of the largest global brands navigate a range of challenges in the legal, tax and trade spaces, with our leading professional-grade AI solutions. About the Role As Senior Implementation Consultant at Thomson Reuters , you will: Serve as the primary point of contact for customers throughout the adoption life-cycle of CoCounsel Legal and CoCounsel for Tax and Trade AI products. Develop and execute tailored adoption strategies that align with customer objectives, business processes, and industry best practices. Lead on-boarding and adoption sessions, workshops, and training programs to empower customers and their teams to effectively utilize AI-driven legal and tax workflow solutions. Collaborate with customer stakeholders-including legal, tax, trade, and IT teams-to identify opportunities for process optimization and enhanced productivity using CoCounsel tools. Monitor customer engagement and usage metrics, proactively addressing barriers to adoption and driving continuous improvement. Provide expert guidance on change management, solution configuration, and integration with existing platforms. Gather customer feedback and partner with Product and Engineering teams to inform roadmap decisions and advocate for feature enhancements. Deliver executive-level presentations, adoption reports, and recommendations to demonstrate value and ROI to customers. Stay abreast of developments in legal, tax, and trade technology and share thought leadership with customers and internal teams. About You You're a fit for the role of Senior Implementation Consultant at Thomson Reuters if you have: Proven track record of leading customer adoption initiatives for SaaS, AI, or enterprise software solutions, with an understanding of change management processes, training program development, and user enablement initiatives. Demonstrable experience of change management or driving change in a professional services, consulting, or technology solution delivery environment. An interest in legal and tax workflows, industry regulations, and business process improvement and how technology can solve specific client problems. Exceptional communication, presentation, and stakeholder management skills, with the ability to work both independently and collaboratively in a fast-paced, customer-centric environment. Strong analytical skills and the ability to demystify complex issues and translate insights into actionable strategies with senior decision makers and collaborate with cross-functional teams to drive results. Customer Service - experience working with customers on a range of different projects, delivering excellent customer service Communications/Status Reporting - ability to effectively communicate findings and solutions to customer and prepare status updates for projects and regularly communicate and share knowledge with the customer and the team Monitoring costs of own work in alignment with project plans. You'll be comfortable taking accountability for the quality of your work and delivery within agreed procedures and time-frames, as well as the approaches used to address client initiatives. Please Note: Complete applications must be submitted by Monday 5th January 2026. Early applications are encouraged. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified
Trainee Technical Account Manager - Growth & Ops
Dunbia Group Cross Hands, Dyfed
Dunbia is a true market leader operating globally and our desire to create better food naturally is the driving force behind everything we do. Working across key areas such as supply chain, animal welfare, and sustainable agriculture, you will get involved in all aspects of the agriculture and research and development areas within the business. This varied role will provide you with an opportunity to get involved in all aspects of the Environmental department and participate in continuous improvement projects within a fast-paced food manufacturing environment. Human Resources As your skills and knowledge develop over time, you will get involved in all aspects of HR within a fast-paced food manufacturing environment and your responsibility will increase. Retail National Account Management This exciting role will see you gain a wide range of business experience skills, providing support to major UK retail supermarket customer accounts. Operations & Commercial Work in a fast-paced food manufacturing environment gaining a hands on experience across all aspects of operations, production and commercial with a focus on continuous improvement. New Product Development You will be involved in supporting and managing the NPD process to ensure new and re developed products are launched successfully. Livestock procurement An exciting opportunity to learn about all areas of livestock procurement within the business, gaining a full understanding of production and operations. Food Safety & Quality A hands on opportunity to understand and impact on food safety, quality and animal welfare across a fast-paced food manufacturing environment. Ensuring legislative compliance, customer excellence and continuous improvement. Mechanical Engineering As an engineering graduate you will be hands on and, on the go, working in a fast paced, busy environment overseeing electrical, mechanical and automation projects in a food manufacturing business. Accounting & Finance Gain a robust understanding in all aspects of the Finance Function with support at every step of the way to attain the professional qualifications needed to become a finance leader of the future.
Dec 15, 2025
Full time
Dunbia is a true market leader operating globally and our desire to create better food naturally is the driving force behind everything we do. Working across key areas such as supply chain, animal welfare, and sustainable agriculture, you will get involved in all aspects of the agriculture and research and development areas within the business. This varied role will provide you with an opportunity to get involved in all aspects of the Environmental department and participate in continuous improvement projects within a fast-paced food manufacturing environment. Human Resources As your skills and knowledge develop over time, you will get involved in all aspects of HR within a fast-paced food manufacturing environment and your responsibility will increase. Retail National Account Management This exciting role will see you gain a wide range of business experience skills, providing support to major UK retail supermarket customer accounts. Operations & Commercial Work in a fast-paced food manufacturing environment gaining a hands on experience across all aspects of operations, production and commercial with a focus on continuous improvement. New Product Development You will be involved in supporting and managing the NPD process to ensure new and re developed products are launched successfully. Livestock procurement An exciting opportunity to learn about all areas of livestock procurement within the business, gaining a full understanding of production and operations. Food Safety & Quality A hands on opportunity to understand and impact on food safety, quality and animal welfare across a fast-paced food manufacturing environment. Ensuring legislative compliance, customer excellence and continuous improvement. Mechanical Engineering As an engineering graduate you will be hands on and, on the go, working in a fast paced, busy environment overseeing electrical, mechanical and automation projects in a food manufacturing business. Accounting & Finance Gain a robust understanding in all aspects of the Finance Function with support at every step of the way to attain the professional qualifications needed to become a finance leader of the future.
Supply Chain Manager - Lloyds Living
Chartered Institute of Procurement and Supply (CIPS)
End Date Wednesday 31 December 2025 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Title: Supply Chain Manager Location: London, One Vine Street Working Pattern: Hybrid, 40% (or two days) in an office location Reporting to: Supply Chain Director, Chief Operating Office (COO), Lloyds Living Job Description About Lloyds Living Lloyds Living is a dynamic and rapidly growing business within Lloyds Banking Group, focused on delivering innovative property management and investment solutions. With ambitious plans to manage a material portfolio of homes by 2030, Lloyds Living leverages technology, automation, and digitisation to drive operational excellence and customer satisfaction. Supply chain management is a key source of competitive advantage, supporting both Lloyds Living Investment Management (LLIM) and Lloyds Living Property Management (LLPM) as the business scales. This is an exciting opportunity to join a forward-thinking Supply Chain team at a pivotal stage in its growth. The team is collaborative, draws on best practices from across Lloyds Banking Group, and is at the forefront of using AI and digital tools in daily operations. As the business grows, so too will your opportunities to shape processes, drive innovation, and contribute to Lloyds Living's success. Role Purpose As Supply Chain Manager, you will: Help develop and lead delivery on certain aspect of the Lloyds Living supply chain management strategy for your area of accountability. Manage supplier relationships in line with wider business objectives, maximising value and minimising risk. Support LLIM and the wider Lloyds Living business through sourcing, onboarding, and managing suppliers. Drive service and cost optimisation, ensuring robust compliance and risk management. Contribute to the development and implementation of new supply chain standards, policies, and digital solutions. Key Responsibilities Lead the sourcing, onboarding, and management of new and existing suppliers, supporting business growth and operational needs. Manage day-to-day supplier relationships, including contract negotiation, renewals, and change control. Deliver improvements in audit, compliance, and risk management, including data audits and business continuity planning. Develop and implement supply chain standards, policies, and frameworks, including digitisation and self-serve tools. Collaborate with stakeholders across the business to align supply chain activities with strategic objectives and regulatory requirements. Support the transition from legacy systems (e.g., ARIBA) to new digital supply chain solutions, including CRM implementation. Promote commercial awareness and best practice sourcing, including running training and awareness sessions. Contribute to transparent reporting and performance dashboards for supply chain activities. Support future acquisitions and integration of new suppliers. Manage lower-risk suppliers, ensuring all requirements are completed, managed, and audited within the framework. Oversee governance journeys for the supply chain and iterate the Supplier Management Framework and reporting. Stakeholder management of the wider team to ensure compliance with supplier management tasks and deadlines. Support internal customers and help senior colleagues manage client relationships. Analyse problems and issues to find the best technical and professional solutions. Grow your own capabilities and those of direct reports, providing specialised training or coaching as needed. Skills & Experience Experience in supply chain management, procurement, or a related field, ideally within property, real estate, or financial services. Strong understanding of supplier management, contract negotiation, and compliance frameworks. Proven ability to deliver process improvements and drive cost optimisation. Excellent stakeholder management and communication skills. Experience with digital tools and systems; skills in using AI and automation especially Microsoft Copilot are a distinct advantage. Ability to work collaboratively within a small team and contribute to a culture of innovation and best practice. Highly organised, able to meet key deadlines and treatment standards. Attention to detail, ensuring all tasks are completed correctly and risks are highlighted. Analytical and inquisitive mindset, able to resolve conflicting information and find solutions. Self-starter, eager to learn and deliver independently. Flexible and pragmatic, able to adapt to changing priorities and see the bigger picture. Personal Attributes Visibility: Builds strong relationships and acts as a visible ambassador for the Supply Chain team. Drive: Demonstrates energy, initiative, and a proactive approach to problem-solving and continuous improvement. Ownership: Takes responsibility for delivering results and driving projects to completion. Flexibility: Comfortable working in a fast-paced, evolving environment. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies About working for us You'll be joining a dynamic and evolving team at the heart of Lloyds Living's growth journey. With the backing of Lloyds Banking Group and a commitment to leveraging the latest technology-including daily use of AI- you'll have the opportunity to make a real impact, develop your skills, and help shape the future of property supply chain management. We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive work environment where all our colleagues can be themselves and succeed on merit. Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. If you'd like reasonable adjustments to be made to the recruitment process, just let us know. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Dec 15, 2025
Full time
End Date Wednesday 31 December 2025 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Title: Supply Chain Manager Location: London, One Vine Street Working Pattern: Hybrid, 40% (or two days) in an office location Reporting to: Supply Chain Director, Chief Operating Office (COO), Lloyds Living Job Description About Lloyds Living Lloyds Living is a dynamic and rapidly growing business within Lloyds Banking Group, focused on delivering innovative property management and investment solutions. With ambitious plans to manage a material portfolio of homes by 2030, Lloyds Living leverages technology, automation, and digitisation to drive operational excellence and customer satisfaction. Supply chain management is a key source of competitive advantage, supporting both Lloyds Living Investment Management (LLIM) and Lloyds Living Property Management (LLPM) as the business scales. This is an exciting opportunity to join a forward-thinking Supply Chain team at a pivotal stage in its growth. The team is collaborative, draws on best practices from across Lloyds Banking Group, and is at the forefront of using AI and digital tools in daily operations. As the business grows, so too will your opportunities to shape processes, drive innovation, and contribute to Lloyds Living's success. Role Purpose As Supply Chain Manager, you will: Help develop and lead delivery on certain aspect of the Lloyds Living supply chain management strategy for your area of accountability. Manage supplier relationships in line with wider business objectives, maximising value and minimising risk. Support LLIM and the wider Lloyds Living business through sourcing, onboarding, and managing suppliers. Drive service and cost optimisation, ensuring robust compliance and risk management. Contribute to the development and implementation of new supply chain standards, policies, and digital solutions. Key Responsibilities Lead the sourcing, onboarding, and management of new and existing suppliers, supporting business growth and operational needs. Manage day-to-day supplier relationships, including contract negotiation, renewals, and change control. Deliver improvements in audit, compliance, and risk management, including data audits and business continuity planning. Develop and implement supply chain standards, policies, and frameworks, including digitisation and self-serve tools. Collaborate with stakeholders across the business to align supply chain activities with strategic objectives and regulatory requirements. Support the transition from legacy systems (e.g., ARIBA) to new digital supply chain solutions, including CRM implementation. Promote commercial awareness and best practice sourcing, including running training and awareness sessions. Contribute to transparent reporting and performance dashboards for supply chain activities. Support future acquisitions and integration of new suppliers. Manage lower-risk suppliers, ensuring all requirements are completed, managed, and audited within the framework. Oversee governance journeys for the supply chain and iterate the Supplier Management Framework and reporting. Stakeholder management of the wider team to ensure compliance with supplier management tasks and deadlines. Support internal customers and help senior colleagues manage client relationships. Analyse problems and issues to find the best technical and professional solutions. Grow your own capabilities and those of direct reports, providing specialised training or coaching as needed. Skills & Experience Experience in supply chain management, procurement, or a related field, ideally within property, real estate, or financial services. Strong understanding of supplier management, contract negotiation, and compliance frameworks. Proven ability to deliver process improvements and drive cost optimisation. Excellent stakeholder management and communication skills. Experience with digital tools and systems; skills in using AI and automation especially Microsoft Copilot are a distinct advantage. Ability to work collaboratively within a small team and contribute to a culture of innovation and best practice. Highly organised, able to meet key deadlines and treatment standards. Attention to detail, ensuring all tasks are completed correctly and risks are highlighted. Analytical and inquisitive mindset, able to resolve conflicting information and find solutions. Self-starter, eager to learn and deliver independently. Flexible and pragmatic, able to adapt to changing priorities and see the bigger picture. Personal Attributes Visibility: Builds strong relationships and acts as a visible ambassador for the Supply Chain team. Drive: Demonstrates energy, initiative, and a proactive approach to problem-solving and continuous improvement. Ownership: Takes responsibility for delivering results and driving projects to completion. Flexibility: Comfortable working in a fast-paced, evolving environment. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies About working for us You'll be joining a dynamic and evolving team at the heart of Lloyds Living's growth journey. With the backing of Lloyds Banking Group and a commitment to leveraging the latest technology-including daily use of AI- you'll have the opportunity to make a real impact, develop your skills, and help shape the future of property supply chain management. We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive work environment where all our colleagues can be themselves and succeed on merit. Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. If you'd like reasonable adjustments to be made to the recruitment process, just let us know. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Marcus by Goldman Sachs, Head of Customer Care Delivery, Vice President, Birmingham Birmingham ...
Goldman Sachs Bank AG City, Birmingham
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails?We're looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and teams. What you'll do Reporting to the Head of Delivery, you will help deliver the strategic action plans and key business tactics that supports the direction of our teams by developing vision, setting high standards, achieving service level agreements and communicating ideas Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives Formulate Customer contact strategy in partnership with the call centre leadership team Coordinate customer service operations and develop customer retention strategies Serves as a SME and coach for sound retail deposit practices Ensuring compliance against our regularity and firm responsibilities. Prioritizes work assignments from multiple channels as a resource allocator Ensures that continuity is maintained to guarantee quality resolution of customer enquiries across all Marcus products Employs principles and techniques as defined in the quality audit criteria, and develops and implements quality assurance standards, processes, and controls Collaborates across all locations to maintain continuity across the brand through all Marcus customer interactions; Call Centre, Operations, Complaints, Support, Workforce and Training Produces concise performance reports and analyses for senior management Works closely with Business Risk team to identify key controls and escalation procedures. Pro-actively identifies any new issues or risks and works to ensure suitable controls are in place Drives improvements in business processes and ensures optimal resource utilization and audit compliant administrative process and strategy Works closely with cross functional partners to ensure collaboration and process efficiencies are maintained Responsible for setting the strategic business plan and goals for the Marcus UK Customer Care team, to ensure alignment with and support of the business strategy for the UK Consumer business. Responsible for setting high standards, with clear strategies to achieve service level agreements Management of an growing team (currently approx. 100 headcount), including two senior Direct Reports Partner with Engineering to oversee the implementation of technology solutions to support Customers and Operations efficiencies Manage contracts and relationships with customers, vendors, partners and other stakeholders for Operations vendors Produce concise performance reports and analyses for senior management Mentor and motivate teams to achieve productivity and engagement Ensure a diverse and inclusive environment which nurtures and develops talent REQUIREMENTS Proven experience in leading Call Centre and/or Operational teams, with a minimum of 5 years in a management/senior management role Ability to create a positive team working environment that supports the retention & development of great customer service agents. Demonstrable experience in coaching teams to achieve expected KPI's using recognised coaching models to achieve this. You will be a self-directed team player, ability to drive high performance and work independently or in a team-oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication and interpersonal skills Good analytical and problem-solving skills Proven delivery of excellent customer experience and advocacy Strong customer focus and a good telephone manner Good leadership skills and the ability to motivate and develop staff A desire to help others work towards targets and develop their skills Ability to set, meet and exceed targets Ability to manage change ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Dec 15, 2025
Full time
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails?We're looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and teams. What you'll do Reporting to the Head of Delivery, you will help deliver the strategic action plans and key business tactics that supports the direction of our teams by developing vision, setting high standards, achieving service level agreements and communicating ideas Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives Formulate Customer contact strategy in partnership with the call centre leadership team Coordinate customer service operations and develop customer retention strategies Serves as a SME and coach for sound retail deposit practices Ensuring compliance against our regularity and firm responsibilities. Prioritizes work assignments from multiple channels as a resource allocator Ensures that continuity is maintained to guarantee quality resolution of customer enquiries across all Marcus products Employs principles and techniques as defined in the quality audit criteria, and develops and implements quality assurance standards, processes, and controls Collaborates across all locations to maintain continuity across the brand through all Marcus customer interactions; Call Centre, Operations, Complaints, Support, Workforce and Training Produces concise performance reports and analyses for senior management Works closely with Business Risk team to identify key controls and escalation procedures. Pro-actively identifies any new issues or risks and works to ensure suitable controls are in place Drives improvements in business processes and ensures optimal resource utilization and audit compliant administrative process and strategy Works closely with cross functional partners to ensure collaboration and process efficiencies are maintained Responsible for setting the strategic business plan and goals for the Marcus UK Customer Care team, to ensure alignment with and support of the business strategy for the UK Consumer business. Responsible for setting high standards, with clear strategies to achieve service level agreements Management of an growing team (currently approx. 100 headcount), including two senior Direct Reports Partner with Engineering to oversee the implementation of technology solutions to support Customers and Operations efficiencies Manage contracts and relationships with customers, vendors, partners and other stakeholders for Operations vendors Produce concise performance reports and analyses for senior management Mentor and motivate teams to achieve productivity and engagement Ensure a diverse and inclusive environment which nurtures and develops talent REQUIREMENTS Proven experience in leading Call Centre and/or Operational teams, with a minimum of 5 years in a management/senior management role Ability to create a positive team working environment that supports the retention & development of great customer service agents. Demonstrable experience in coaching teams to achieve expected KPI's using recognised coaching models to achieve this. You will be a self-directed team player, ability to drive high performance and work independently or in a team-oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication and interpersonal skills Good analytical and problem-solving skills Proven delivery of excellent customer experience and advocacy Strong customer focus and a good telephone manner Good leadership skills and the ability to motivate and develop staff A desire to help others work towards targets and develop their skills Ability to set, meet and exceed targets Ability to manage change ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Production Management Global Support Lead - Director
Citibank (Switzerland) AG
For additional information, please review .Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech . The Production Management Global Support Lead is a Senior Manager position within SMBF Services Production Management, specifically for the Trade and Working Capital Solutions (TWCS) business area. This role is critical to the Services Client Experience, focusing on leading Global Production teams with a strong emphasis on continuous improvement and fostering a culture of highly resilient, engineering-led outcomes. The successful candidate will possess a deep understanding of Production management practices, including Operational, Resiliency & Recoverability, Change + Release Transition, Risk Management, SRE, and SDLC (Waterfall / Agile). The role also involves contributing to the broader Services and SMBF strategy, improvement initiatives, employee engagement, talent development, diversity, and inclusion. Key Responsibilities Stability & Resiliency: Maintain high levels of stability, resiliency, and prevention for TWCS services, actively participating in and guiding incident recovery. Collaboration: Work with senior management across technology, operations, and business teams to develop actionable outcomes for Production. Change Readiness: Ensure high standards for Production Change Readiness and control adherence, prioritizing supportability, sustainability, and resiliency for technical changes. Technical Leadership: Drive the adoption of standard production tools for TWCS applications, focusing on monitoring, observability, capacity, resiliency, recoverability, and automation improvements. Workload Management: Proactively assess and manage dominant L1, L2, and L3 workload drivers, identify emerging trends, and devise plans to improve efficiency and service levels. Automation & GenAI: Minimize human intervention by leveraging Generative AI and Automation capabilities, prioritizing development/product opportunities. SLA & Performance: Implement strong SLA/Performance measurement, analyse production insights, identify trends, and set clear goals for improvement. Business Acumen: Develop and maintain a strong understanding of Trade & Working Capital Solutions product functionality and business requirements. Stakeholder Influence: Collaborate and influence senior leaders on stability and operational topics both internally and externally. People Management: Manage and develop talent, conduct performance evaluations, and oversee reward & recognition. Vendor Management: Engage with vendors and partners to achieve high service levels. Budget & Staffing: Manage the TWCS Production budget and staffing, making commercially minded decisions to optimize Total Cost of Ownership (TCO). Risk Management: Appropriately assess and manage risk, ensuring compliance with laws, regulations, and policies, applying sound ethical judgment, and transparently escalating/reporting control issues. Required Experience & Skills Experience: Extensive industry-relevant experience, highly experienced in various Production Management disciplines with a track record of continual improvement. Communication & Influence: Excellent interpersonal and communication skills, with the ability to influence and garner support from senior stakeholders and partners. Comfortable presenting issues, initiatives, and progress in various forums, and adept at distilling complex information into succinct messages. Quality & Problem Solving: Demonstrable commitment to quality, attention to detail, critical thinking, and problem-solving skills. Organizational Navigation: Highly effective at navigating complex organizations. Financial Acumen: Strong financial planning and cost discipline. Team Leadership: Exceptional staff engagement and talent development. Technical Proficiency: Experience managing distributed teams and familiarity with relevant technologies, including relational and NoSQL databases, middleware, programming languages, and operating systems. Cloud & Microservices: Experience/knowledge with supporting applications deployed as microservices on Cloud Environments. Innovation: Proven track record of keeping abreast of emerging industry and technological advances. What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Applications Support Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
Dec 15, 2025
Full time
For additional information, please review .Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech . The Production Management Global Support Lead is a Senior Manager position within SMBF Services Production Management, specifically for the Trade and Working Capital Solutions (TWCS) business area. This role is critical to the Services Client Experience, focusing on leading Global Production teams with a strong emphasis on continuous improvement and fostering a culture of highly resilient, engineering-led outcomes. The successful candidate will possess a deep understanding of Production management practices, including Operational, Resiliency & Recoverability, Change + Release Transition, Risk Management, SRE, and SDLC (Waterfall / Agile). The role also involves contributing to the broader Services and SMBF strategy, improvement initiatives, employee engagement, talent development, diversity, and inclusion. Key Responsibilities Stability & Resiliency: Maintain high levels of stability, resiliency, and prevention for TWCS services, actively participating in and guiding incident recovery. Collaboration: Work with senior management across technology, operations, and business teams to develop actionable outcomes for Production. Change Readiness: Ensure high standards for Production Change Readiness and control adherence, prioritizing supportability, sustainability, and resiliency for technical changes. Technical Leadership: Drive the adoption of standard production tools for TWCS applications, focusing on monitoring, observability, capacity, resiliency, recoverability, and automation improvements. Workload Management: Proactively assess and manage dominant L1, L2, and L3 workload drivers, identify emerging trends, and devise plans to improve efficiency and service levels. Automation & GenAI: Minimize human intervention by leveraging Generative AI and Automation capabilities, prioritizing development/product opportunities. SLA & Performance: Implement strong SLA/Performance measurement, analyse production insights, identify trends, and set clear goals for improvement. Business Acumen: Develop and maintain a strong understanding of Trade & Working Capital Solutions product functionality and business requirements. Stakeholder Influence: Collaborate and influence senior leaders on stability and operational topics both internally and externally. People Management: Manage and develop talent, conduct performance evaluations, and oversee reward & recognition. Vendor Management: Engage with vendors and partners to achieve high service levels. Budget & Staffing: Manage the TWCS Production budget and staffing, making commercially minded decisions to optimize Total Cost of Ownership (TCO). Risk Management: Appropriately assess and manage risk, ensuring compliance with laws, regulations, and policies, applying sound ethical judgment, and transparently escalating/reporting control issues. Required Experience & Skills Experience: Extensive industry-relevant experience, highly experienced in various Production Management disciplines with a track record of continual improvement. Communication & Influence: Excellent interpersonal and communication skills, with the ability to influence and garner support from senior stakeholders and partners. Comfortable presenting issues, initiatives, and progress in various forums, and adept at distilling complex information into succinct messages. Quality & Problem Solving: Demonstrable commitment to quality, attention to detail, critical thinking, and problem-solving skills. Organizational Navigation: Highly effective at navigating complex organizations. Financial Acumen: Strong financial planning and cost discipline. Team Leadership: Exceptional staff engagement and talent development. Technical Proficiency: Experience managing distributed teams and familiarity with relevant technologies, including relational and NoSQL databases, middleware, programming languages, and operating systems. Cloud & Microservices: Experience/knowledge with supporting applications deployed as microservices on Cloud Environments. Innovation: Proven track record of keeping abreast of emerging industry and technological advances. What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Applications Support Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
NG Bailey
Head of PMO & Operations
NG Bailey
Head of PMO & Operations Leeds, Manchester - (Hybrid, Office, Site) Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Summary: The Head of PMO & Operations will lead the development of the operational structure, governance and processes in relation to the management of the business unit(s). This role ensures all projects proceed with the appropriate risk management, programme and governance in place. They will develop staff to meet the business requirements and the client expectations from a project management perspective. In addition, they will lead in reporting financial and commercial progress to the senior leadership team (SLT), with particular focus on WIP/Debt, high-level utilisation, revenue and margin. The postholder will also support wider business strategy, lead a high-performing team, and uphold standards in governance and compliance. Associate Directors must be highly experienced leaders within their respective discipline, demonstrating a track-record of operational leadership, strong solution-driven delivery, while managing key stakeholder relationships to successfully deliver business and project outcomes. Some of the key deliverables in this role will include: Ensure the business maintains strong financial health and safety performance, and ensure compliance with regulatory and legislative standards in all dealings and business transactions. Lead and mentor a team fostering a collaborative and innovative work environment and encourage a continuous improvement culture. Support the Lead on Health and Safety (SHEQ) across the Business Unit, ensuring company procedures and processes are followed, and SHEQ-related KPIs are met, recorded and shared for future audit. Encourage and develop strong leadership qualities within the Business unit, delivering clear direction and leadership through the provision of objectives, responsibilities and accountabilities, managing performance and identifying talent and successors accordingly. Ensure that regular and meaningful engagement takes place with all staff delivering business strategy through clear and constant communication. Develop key policies and processes to align to the changing requirements of the business while supporting and driving business performance. Provide expert technical advice and guidance to the team and Clients to ensure best practice and build a strong reputation for effective delivery. Support and maintain relationships with existing Clients and actively pursue new work leads to attract new Clients. Prepare and present reports including high quality, succinct and relevant operational and financial information via budget updates and business unit reviews to the Freedom Senior Leadership Team and other business stakeholders. Ensure compliance with relevant statutory regulations and policies. Develop and implement strategies that support growth and stay abreast of industry trends and emerging technologies to ensure the Business Unit remains competitive. Own and manage the preparation of annual and monthly budgets and forecasting to support divisional strategy and objectives whilst ensuring work volumes, business profit and other specified non-financial targets are met, i.e recruitment and retention targets. Develop and manage relationships effectively with clients and internal stakeholders in cross-functional teams to align goals with overall Company objectives. Support bid activity for the Business Unit in conjunction with the Business Development team, to ensure professional, profitable and successful bid outcomes, that provide levels of turnover and profit that support the financial performance of the Business Unit. Link the growth ambitions to revenue, recruitment and business development strategies to identify clear action plans to meet the overall strategy for growth We are looking for an experienced and ambitious individual with the following attributes: Essential Experience within an operational leadership role and proven track record of managing a large team and multiple projects Ability to understand Primavera P6 project programmes and interpret/understand key attributes such as Critical Path, SPI/CPI, Earned Value etc. 10+ years of strong technical expertise in required discipline, demonstrating solution-finding through critical technical thinking and leveraging technical ability to solve problems. Understanding of financial statements and financial accounts, interpreting project financial metrics to understand project health/level of distress. Understanding and experience of working under, standard forms of contract such as JCT, NEC3 or 4. Demonstrable understanding and experience of working with EWNs, Variations, Change Events on large projects. Demonstrable ability to drive through and impliment strategic business, or project, improvement initiatives while managing project/client requirements Ability to manage multiple pressing priorities at the same time, to find ways to tackle large problems in manageable pieces. Strong ability to prioritise work Experience of working on large-scale infrastructure projects in the Energy, Power, Nuclear, Water, Transport or Linear infrastructure sectors Good understanding of UK statutory and regulatory frameworks (e.g., Electricity Act, Planning Act, Compulsory Purchase Orders). Strong leadership and stakeholder engagement skills. Track record of successful delivery across multiple complex projects. Ability to manage multiple priorities, deadlines, and internal/external stakeholder requirements. Desirable Experience of working in the general Energy sector and specifically the Electricity sector on OHL / underground cabling projects requiring consent. Strong digital credentials; understanding of Teams, Sharepoint, business EM softwares, and BIM on projects. Experience in utilities, energy, or transport sectors. Experience working on DCOs or large-scale infrastructure projects. Familiarity with GIS and land referencing software. Understanding of environmental permitting and ecological constraints.
Dec 15, 2025
Full time
Head of PMO & Operations Leeds, Manchester - (Hybrid, Office, Site) Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Summary: The Head of PMO & Operations will lead the development of the operational structure, governance and processes in relation to the management of the business unit(s). This role ensures all projects proceed with the appropriate risk management, programme and governance in place. They will develop staff to meet the business requirements and the client expectations from a project management perspective. In addition, they will lead in reporting financial and commercial progress to the senior leadership team (SLT), with particular focus on WIP/Debt, high-level utilisation, revenue and margin. The postholder will also support wider business strategy, lead a high-performing team, and uphold standards in governance and compliance. Associate Directors must be highly experienced leaders within their respective discipline, demonstrating a track-record of operational leadership, strong solution-driven delivery, while managing key stakeholder relationships to successfully deliver business and project outcomes. Some of the key deliverables in this role will include: Ensure the business maintains strong financial health and safety performance, and ensure compliance with regulatory and legislative standards in all dealings and business transactions. Lead and mentor a team fostering a collaborative and innovative work environment and encourage a continuous improvement culture. Support the Lead on Health and Safety (SHEQ) across the Business Unit, ensuring company procedures and processes are followed, and SHEQ-related KPIs are met, recorded and shared for future audit. Encourage and develop strong leadership qualities within the Business unit, delivering clear direction and leadership through the provision of objectives, responsibilities and accountabilities, managing performance and identifying talent and successors accordingly. Ensure that regular and meaningful engagement takes place with all staff delivering business strategy through clear and constant communication. Develop key policies and processes to align to the changing requirements of the business while supporting and driving business performance. Provide expert technical advice and guidance to the team and Clients to ensure best practice and build a strong reputation for effective delivery. Support and maintain relationships with existing Clients and actively pursue new work leads to attract new Clients. Prepare and present reports including high quality, succinct and relevant operational and financial information via budget updates and business unit reviews to the Freedom Senior Leadership Team and other business stakeholders. Ensure compliance with relevant statutory regulations and policies. Develop and implement strategies that support growth and stay abreast of industry trends and emerging technologies to ensure the Business Unit remains competitive. Own and manage the preparation of annual and monthly budgets and forecasting to support divisional strategy and objectives whilst ensuring work volumes, business profit and other specified non-financial targets are met, i.e recruitment and retention targets. Develop and manage relationships effectively with clients and internal stakeholders in cross-functional teams to align goals with overall Company objectives. Support bid activity for the Business Unit in conjunction with the Business Development team, to ensure professional, profitable and successful bid outcomes, that provide levels of turnover and profit that support the financial performance of the Business Unit. Link the growth ambitions to revenue, recruitment and business development strategies to identify clear action plans to meet the overall strategy for growth We are looking for an experienced and ambitious individual with the following attributes: Essential Experience within an operational leadership role and proven track record of managing a large team and multiple projects Ability to understand Primavera P6 project programmes and interpret/understand key attributes such as Critical Path, SPI/CPI, Earned Value etc. 10+ years of strong technical expertise in required discipline, demonstrating solution-finding through critical technical thinking and leveraging technical ability to solve problems. Understanding of financial statements and financial accounts, interpreting project financial metrics to understand project health/level of distress. Understanding and experience of working under, standard forms of contract such as JCT, NEC3 or 4. Demonstrable understanding and experience of working with EWNs, Variations, Change Events on large projects. Demonstrable ability to drive through and impliment strategic business, or project, improvement initiatives while managing project/client requirements Ability to manage multiple pressing priorities at the same time, to find ways to tackle large problems in manageable pieces. Strong ability to prioritise work Experience of working on large-scale infrastructure projects in the Energy, Power, Nuclear, Water, Transport or Linear infrastructure sectors Good understanding of UK statutory and regulatory frameworks (e.g., Electricity Act, Planning Act, Compulsory Purchase Orders). Strong leadership and stakeholder engagement skills. Track record of successful delivery across multiple complex projects. Ability to manage multiple priorities, deadlines, and internal/external stakeholder requirements. Desirable Experience of working in the general Energy sector and specifically the Electricity sector on OHL / underground cabling projects requiring consent. Strong digital credentials; understanding of Teams, Sharepoint, business EM softwares, and BIM on projects. Experience in utilities, energy, or transport sectors. Experience working on DCOs or large-scale infrastructure projects. Familiarity with GIS and land referencing software. Understanding of environmental permitting and ecological constraints.
Associate General Counsel
Plasma
About Plasma Plasma is a purpose built blockchain for stablecoin payments, engineered for scale, speed, and security. We rebuilt the stack from first principles to support the next generation of real financial applications. The network is fast, reliable, and fully EVM compatible using Reth as the execution layer. We created PlasmaBFT, our own high performance consensus protocol, and reached the cost efficiency and predictability required for real economic activity at scale. We believe stablecoins will reshape global finance and expand access to a more open financial system. But they need purpose built infrastructure that reflects how stablecoins move, settle, and operate. That is what we are building. We are redefining how money moves. Team Culture At Plasma, you join a team that is rewriting how the world interacts with money. We hire people who are relentless about their craft and expect that same standard from everyone around them. This is where you will do the hardest and most meaningful work of your career. We work with trust, clarity, and ambition. Everyone owns their craft, moves with urgency, and contributes beyond their lane. We back each other, we debate hard, and we hold a high bar for what great looks like. Plasma is built for people who thrive on challenge and want to leave a mark. What you will do Provide comprehensive legal support across the organization, including GTM Product, Engineering, Operations, enabling growth while safeguarding legal and regulatory integrity. Draft, negotiate, and manage a wide array of agreements: commercial partnerships, vendor & service agreements, grant or collaboration agreements, confidentiality/NDA arrangements, and more. Identify, assess, and mitigate legal and regulatory risk tied to new products, partnerships, operations, and strategic initiatives, acting as a key risk-management partner for the business. Advise on compliance approaches with our GC and CCO: from licensing and money-transmission issues to consumer-protection, AML/sanctions, data/privacy, and evolving crypto-specific regulation. Embed flexible, scalable legal frameworks and processes, to support product launches, rapid iteration, and cross-team workflows, without compromising on compliance or risk hygiene. Act as a "utility player": ready to handle a variety of issues as they arise; from commercial contracts, to internal corporate matters, to intercompany or employment/legal ops questions with an ability to pivot quickly as needs evolve. Work with external counsel. Manage scope, costs, and ensure legal outcomes are aligned with business objectives. Stay abreast of regulatory developments (federal, state, crypto and payments), interpret implications for the company, and proactively counsel leadership on potential opportunities, risks, and compliance measures. Who you are U.S.- licensed attorney (J.D. and active bar membership) with a minimum 4+ years of law-firm and in-house experience. Comfortable operating in ambiguity: able to interpret vague or evolving regulation, turn that into actionable guidance, and help shape internal policy. Business- and product-oriented: you understand the balancing act between enabling rapid innovation and managing legal/regulatory risk - prioritising smart risk-taking and pragmatic legal advice. Excellent communicator: you can distill complex legal / regulatory issues into clear, actionable guidance for both technical and non-legal stakeholders (GTM, Product, Engineering and Operations). Analytical, organised, resilient: you have strong judgment, attention to detail, and can handle a broad scope of responsibilities - from contract drafting to strategic regulatory work. Adaptable team player: able to collaborate across functions, take ownership, and thrive in a fast-paced, lean startup / growth-stage environment. Must have's Experience in the crypto / blockchain / Web3 / stablecoin / digital-asset space - including familiarity with regulatory implications, token economics, DeFi, payments, or blockchain-native business models. Background with money-transmission, payments regulation, consumer finance law, global banking regulation, and licensing for financial services. Comfortable working with outside counsel, managing legal ops, and building efficient processes/tools for contract and compliance management. Familiarity with employment, IP, data-privacy, corporate governance, and regulatory-reporting frameworks that often accompany fintech/crypto businesses. What's in it for you At Plasma, we give you the environment and tools to do the best work of your life. Above market salary plus token compensation Premium health insurance for you and your family fully covered by Plasma Monthly wellness budget, whether for the gym, therapy, sauna, massage All the tools and tech you need to operate at your best 401(k) plan with company match for employees in the US We look after you. Ps. We would prefer for this person to be based in EST time zone. Data Protection & Privacy We are committed to protecting the privacy and security of your personal data. Any personal information you provide during the recruitment process will be processed in accordance with the General Data Protection Regulation (GDPR) and applicable local data protection laws.
Dec 15, 2025
Full time
About Plasma Plasma is a purpose built blockchain for stablecoin payments, engineered for scale, speed, and security. We rebuilt the stack from first principles to support the next generation of real financial applications. The network is fast, reliable, and fully EVM compatible using Reth as the execution layer. We created PlasmaBFT, our own high performance consensus protocol, and reached the cost efficiency and predictability required for real economic activity at scale. We believe stablecoins will reshape global finance and expand access to a more open financial system. But they need purpose built infrastructure that reflects how stablecoins move, settle, and operate. That is what we are building. We are redefining how money moves. Team Culture At Plasma, you join a team that is rewriting how the world interacts with money. We hire people who are relentless about their craft and expect that same standard from everyone around them. This is where you will do the hardest and most meaningful work of your career. We work with trust, clarity, and ambition. Everyone owns their craft, moves with urgency, and contributes beyond their lane. We back each other, we debate hard, and we hold a high bar for what great looks like. Plasma is built for people who thrive on challenge and want to leave a mark. What you will do Provide comprehensive legal support across the organization, including GTM Product, Engineering, Operations, enabling growth while safeguarding legal and regulatory integrity. Draft, negotiate, and manage a wide array of agreements: commercial partnerships, vendor & service agreements, grant or collaboration agreements, confidentiality/NDA arrangements, and more. Identify, assess, and mitigate legal and regulatory risk tied to new products, partnerships, operations, and strategic initiatives, acting as a key risk-management partner for the business. Advise on compliance approaches with our GC and CCO: from licensing and money-transmission issues to consumer-protection, AML/sanctions, data/privacy, and evolving crypto-specific regulation. Embed flexible, scalable legal frameworks and processes, to support product launches, rapid iteration, and cross-team workflows, without compromising on compliance or risk hygiene. Act as a "utility player": ready to handle a variety of issues as they arise; from commercial contracts, to internal corporate matters, to intercompany or employment/legal ops questions with an ability to pivot quickly as needs evolve. Work with external counsel. Manage scope, costs, and ensure legal outcomes are aligned with business objectives. Stay abreast of regulatory developments (federal, state, crypto and payments), interpret implications for the company, and proactively counsel leadership on potential opportunities, risks, and compliance measures. Who you are U.S.- licensed attorney (J.D. and active bar membership) with a minimum 4+ years of law-firm and in-house experience. Comfortable operating in ambiguity: able to interpret vague or evolving regulation, turn that into actionable guidance, and help shape internal policy. Business- and product-oriented: you understand the balancing act between enabling rapid innovation and managing legal/regulatory risk - prioritising smart risk-taking and pragmatic legal advice. Excellent communicator: you can distill complex legal / regulatory issues into clear, actionable guidance for both technical and non-legal stakeholders (GTM, Product, Engineering and Operations). Analytical, organised, resilient: you have strong judgment, attention to detail, and can handle a broad scope of responsibilities - from contract drafting to strategic regulatory work. Adaptable team player: able to collaborate across functions, take ownership, and thrive in a fast-paced, lean startup / growth-stage environment. Must have's Experience in the crypto / blockchain / Web3 / stablecoin / digital-asset space - including familiarity with regulatory implications, token economics, DeFi, payments, or blockchain-native business models. Background with money-transmission, payments regulation, consumer finance law, global banking regulation, and licensing for financial services. Comfortable working with outside counsel, managing legal ops, and building efficient processes/tools for contract and compliance management. Familiarity with employment, IP, data-privacy, corporate governance, and regulatory-reporting frameworks that often accompany fintech/crypto businesses. What's in it for you At Plasma, we give you the environment and tools to do the best work of your life. Above market salary plus token compensation Premium health insurance for you and your family fully covered by Plasma Monthly wellness budget, whether for the gym, therapy, sauna, massage All the tools and tech you need to operate at your best 401(k) plan with company match for employees in the US We look after you. Ps. We would prefer for this person to be based in EST time zone. Data Protection & Privacy We are committed to protecting the privacy and security of your personal data. Any personal information you provide during the recruitment process will be processed in accordance with the General Data Protection Regulation (GDPR) and applicable local data protection laws.
People Business Partner
P2P
The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks' platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. About the Role We are looking for a dynamic and hands on People Business Partner (HRBP) to support our global teams with a strong focus on enabling and developing frontline and mid-level managers. Reporting to the Director, People Business Partner based in New York, this role partners closely with leaders across Sales, Marketing, Corporate Strategy & Partnerships, Legal & Compliance, and Finance to drive a consistent, high-quality people experience globally, with a focus on EMEA and APAC. You will act as a trusted advisor to managers and leaders, providing guidance across the full People Ops lifecycle: compensation and rewards, performance and talent management, employee relations, org design, global mobility, and day to day People operations. This is a hands on, high impact role ideal for someone who thrives in a fast paced, high growth, and global environment. What You'll Do Leader & Org Support Serve as the primary PBP for managers across EMEA and APAC, offering coaching and actionable guidance on leadership, org design, team health, and workforce planning. Partner with leaders across Sales, Marketing, Strategy & Partnerships, Legal & Compliance, and Finance to understand business priorities and influence people strategies. Performance & Talent Management Facilitate performance reviews and development conversations. Coach managers on delivering effective, equitable, and clear feedback. Compensation, Rewards & Merit Partner with Total Rewards on merit cycles, promotions, leveling, and internal equity across global markets. Advise managers on compensation decisions and reward frameworks. Employee Relations (ER) Lead ER investigations and guide managers through conflict resolution, disciplinary actions, and policy interpretation, ensuring compliance with local laws. Identify patterns and work proactively to address root causes. People Operations & Global Mobility Support the full employee lifecycle across EMEA and APAC, including onboarding, internal mobility, relocations, and offboarding. Oversee visa, immigration, and global mobility processes in partnership with Legal and external providers. Ensure compliance with employment legislation across multiple countries. Culture & Engagement Partner with managers to drive engagement, team communication, and healthy culture building practices. Leverage people analytics-turnover, engagement scores, performance insights-to inform recommendations and actions. Programs & Projects Contribute to global People initiatives and lead regional implementation for programs. What You'll Bring 5+ years of HRBP experience in a global, high growth environment (tech or similar pace preferred). Experience supporting both EMEA and APAC regions with strong knowledge of local employment frameworks. Demonstrated success partnering with leaders in functions such as Sales, Marketing, Legal, Finance, or similar corporate teams. Strong expertise in employee relations, talent management, performance, compensation, and org design. Experience managing global mobility and visa processes. Ability to balance strategic work with hands on execution; comfortable navigating ambiguity. Exceptional communication, stakeholder management, and problem solving skills. Why Join Us High impact scope supporting critical global business functions Opportunity to shape people practices across two major regions A role that blends strategy, coaching, and operations every day Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.
Dec 15, 2025
Full time
The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks' platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. About the Role We are looking for a dynamic and hands on People Business Partner (HRBP) to support our global teams with a strong focus on enabling and developing frontline and mid-level managers. Reporting to the Director, People Business Partner based in New York, this role partners closely with leaders across Sales, Marketing, Corporate Strategy & Partnerships, Legal & Compliance, and Finance to drive a consistent, high-quality people experience globally, with a focus on EMEA and APAC. You will act as a trusted advisor to managers and leaders, providing guidance across the full People Ops lifecycle: compensation and rewards, performance and talent management, employee relations, org design, global mobility, and day to day People operations. This is a hands on, high impact role ideal for someone who thrives in a fast paced, high growth, and global environment. What You'll Do Leader & Org Support Serve as the primary PBP for managers across EMEA and APAC, offering coaching and actionable guidance on leadership, org design, team health, and workforce planning. Partner with leaders across Sales, Marketing, Strategy & Partnerships, Legal & Compliance, and Finance to understand business priorities and influence people strategies. Performance & Talent Management Facilitate performance reviews and development conversations. Coach managers on delivering effective, equitable, and clear feedback. Compensation, Rewards & Merit Partner with Total Rewards on merit cycles, promotions, leveling, and internal equity across global markets. Advise managers on compensation decisions and reward frameworks. Employee Relations (ER) Lead ER investigations and guide managers through conflict resolution, disciplinary actions, and policy interpretation, ensuring compliance with local laws. Identify patterns and work proactively to address root causes. People Operations & Global Mobility Support the full employee lifecycle across EMEA and APAC, including onboarding, internal mobility, relocations, and offboarding. Oversee visa, immigration, and global mobility processes in partnership with Legal and external providers. Ensure compliance with employment legislation across multiple countries. Culture & Engagement Partner with managers to drive engagement, team communication, and healthy culture building practices. Leverage people analytics-turnover, engagement scores, performance insights-to inform recommendations and actions. Programs & Projects Contribute to global People initiatives and lead regional implementation for programs. What You'll Bring 5+ years of HRBP experience in a global, high growth environment (tech or similar pace preferred). Experience supporting both EMEA and APAC regions with strong knowledge of local employment frameworks. Demonstrated success partnering with leaders in functions such as Sales, Marketing, Legal, Finance, or similar corporate teams. Strong expertise in employee relations, talent management, performance, compensation, and org design. Experience managing global mobility and visa processes. Ability to balance strategic work with hands on execution; comfortable navigating ambiguity. Exceptional communication, stakeholder management, and problem solving skills. Why Join Us High impact scope supporting critical global business functions Opportunity to shape people practices across two major regions A role that blends strategy, coaching, and operations every day Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.
Head of Operations - Gas Street Church
THE CHURCH OF ENGLAND BIRMINGHAM City, Birmingham
As Head of Operations, you will oversee the day-to-day activities of Gas Street Church across locations and ministries; ensuring efficiency, compliance and a high standard of execution & excellence. As an experienced and passionate leader, you will navigate the intricacies of church life with the right balance of high capacity & execution, exceptional communication, and influencing and diplomacy. You will be responsible for leading the operations department, ensuring it functions effectively to serve the vision and mission of the wider church. You will be the primary contact for staff team internally for operational issues, and bring leadership to key areas such as scheduling, Sunday's and project management. You will troubleshoot and work closely under the Executive Lead to ensure that the organisational structure is effective and maximising output. Key areas of responsibility Daily operations: being the primary point of contact for staff team on troubleshooting, information and negotiating solutions between ministries; escalating where strategic or structural decisions are required by Exec Department: lead the Operations Department, including some direct line management and chairing the weekly operational meeting and monthly department meeting Locations: oversee the Operations Leads across locations to ensure a consistent vision & approach, and shared learning Meetings: chair, minute & contribute to key meetings throughout the organisation Project Management: responsibility for the management of various projects under the direction of the Executive Lead, whether coordination of major events in the life of the church, implementation of new systems or working closely with volunteers and professionals on gatherings or events Sundays: ensure the Exec's vision for Sunday gatherings across locations is outworked; chairing weekly Sunday meeting, coordinating logistics, preaching rota, leading the volunteer Sunday Coordinator team and compiling the run sheet Calendar: mapping out events from across ministries each academic year to ensure resources are utilised sustainably and effectively and so departments can plan ahead Events: line manage the Operations & Communications Coordinator to ensure all church events are smoothly executed and well-planned; including some management of events & conferences where required Facilities: oversee the Facilities and Health & Safety Manager to ensure the smooth running of Gas Street facilities and contracts across all locations to ensure their effective use and both ministry and income Financial Operations: work alongside the Finance Manager to ensure budget and management account processes are followed, expenditure is managed & monitored, and keeping budget holders accountable to ensure accurate and timely financial reporting and analysis is available to inform decision making Resourcing: ensure resources (buildings, staff time, volunteers, equipment) are strategically allocated effectively to meet priorities Fundraising: support grant applications & project bids where required Culture: contribute to maintaining a strong & healthy staff culture in line with Gas Street Church values Production: oversee the Production & Sound Consultants to ensure that the production needs of the organisation are met Internal communications: working closely with the Senior Pastors and Head of Communications to ensure up to date information is communicated in a streamlined manner Systems: implement internal communication systems (such as and slack) to streamline internal communications and maximise efficiency within the staff team Compliance: ensure risk management & effective compliance for the organisation GDPR: Implement a data protection strategy, ensuring all staff are compliant with GDPR, and other applicable data protection laws, and that the organisation holds up-to-date, Data Protection and Privacy Policies Administration: Responsibility to manage the effective and efficient operation of the church offices and other administrative resources, to ensure the environment is conducive for staff to carry out their job effectively. Reporting: regular reporting and statistics tracking to monitor growth across locations Additional ad-hoc projects & support as agreed with the line manager & Exec Team. Person Specification Strong leadership and management skills High capacity to manage and lead growing areas of ministry Highly motivated and able to take initiative Effective negotiating and influencing skills Highly competent in computer/IT skills Experienced in systems & software such as GSuite, ChurchSuite or , or ability to adapt to new technologies Good financial & commercial understanding and experience Maintaining confidentiality on highly sensitive matters Proactive and self-motivated An ability to juggle a broad range of responsibilities Ability to relate to a wide range of different people in different roles including clergy, staff, volunteers and community partners Initiative to seek solutions and implement new ways of working Excellent time management skills with proven ability to prioritise workload Excellent organisational and administrative skills Ability to work well under pressure, cope with frequent change and meet deadlines Demonstrates a strong understanding of cultural awareness Personal walk with Jesus underpinning a lifestyle of integrity There is a genuine occupational requirement that the post-holder be a practising Christian Working requirements Full-time, permanent role (37.5 hours per week) 25 days annual leave (pro-rata) + statutory bank holidays + up to three additional days at Christmas for office closure + three retreat days across the year Attend Gas Street Church Attend weekly staff meeting Evening and weekend flexibility as required Closing date for applications Closing date for applications is 11th January 2026
Dec 15, 2025
Full time
As Head of Operations, you will oversee the day-to-day activities of Gas Street Church across locations and ministries; ensuring efficiency, compliance and a high standard of execution & excellence. As an experienced and passionate leader, you will navigate the intricacies of church life with the right balance of high capacity & execution, exceptional communication, and influencing and diplomacy. You will be responsible for leading the operations department, ensuring it functions effectively to serve the vision and mission of the wider church. You will be the primary contact for staff team internally for operational issues, and bring leadership to key areas such as scheduling, Sunday's and project management. You will troubleshoot and work closely under the Executive Lead to ensure that the organisational structure is effective and maximising output. Key areas of responsibility Daily operations: being the primary point of contact for staff team on troubleshooting, information and negotiating solutions between ministries; escalating where strategic or structural decisions are required by Exec Department: lead the Operations Department, including some direct line management and chairing the weekly operational meeting and monthly department meeting Locations: oversee the Operations Leads across locations to ensure a consistent vision & approach, and shared learning Meetings: chair, minute & contribute to key meetings throughout the organisation Project Management: responsibility for the management of various projects under the direction of the Executive Lead, whether coordination of major events in the life of the church, implementation of new systems or working closely with volunteers and professionals on gatherings or events Sundays: ensure the Exec's vision for Sunday gatherings across locations is outworked; chairing weekly Sunday meeting, coordinating logistics, preaching rota, leading the volunteer Sunday Coordinator team and compiling the run sheet Calendar: mapping out events from across ministries each academic year to ensure resources are utilised sustainably and effectively and so departments can plan ahead Events: line manage the Operations & Communications Coordinator to ensure all church events are smoothly executed and well-planned; including some management of events & conferences where required Facilities: oversee the Facilities and Health & Safety Manager to ensure the smooth running of Gas Street facilities and contracts across all locations to ensure their effective use and both ministry and income Financial Operations: work alongside the Finance Manager to ensure budget and management account processes are followed, expenditure is managed & monitored, and keeping budget holders accountable to ensure accurate and timely financial reporting and analysis is available to inform decision making Resourcing: ensure resources (buildings, staff time, volunteers, equipment) are strategically allocated effectively to meet priorities Fundraising: support grant applications & project bids where required Culture: contribute to maintaining a strong & healthy staff culture in line with Gas Street Church values Production: oversee the Production & Sound Consultants to ensure that the production needs of the organisation are met Internal communications: working closely with the Senior Pastors and Head of Communications to ensure up to date information is communicated in a streamlined manner Systems: implement internal communication systems (such as and slack) to streamline internal communications and maximise efficiency within the staff team Compliance: ensure risk management & effective compliance for the organisation GDPR: Implement a data protection strategy, ensuring all staff are compliant with GDPR, and other applicable data protection laws, and that the organisation holds up-to-date, Data Protection and Privacy Policies Administration: Responsibility to manage the effective and efficient operation of the church offices and other administrative resources, to ensure the environment is conducive for staff to carry out their job effectively. Reporting: regular reporting and statistics tracking to monitor growth across locations Additional ad-hoc projects & support as agreed with the line manager & Exec Team. Person Specification Strong leadership and management skills High capacity to manage and lead growing areas of ministry Highly motivated and able to take initiative Effective negotiating and influencing skills Highly competent in computer/IT skills Experienced in systems & software such as GSuite, ChurchSuite or , or ability to adapt to new technologies Good financial & commercial understanding and experience Maintaining confidentiality on highly sensitive matters Proactive and self-motivated An ability to juggle a broad range of responsibilities Ability to relate to a wide range of different people in different roles including clergy, staff, volunteers and community partners Initiative to seek solutions and implement new ways of working Excellent time management skills with proven ability to prioritise workload Excellent organisational and administrative skills Ability to work well under pressure, cope with frequent change and meet deadlines Demonstrates a strong understanding of cultural awareness Personal walk with Jesus underpinning a lifestyle of integrity There is a genuine occupational requirement that the post-holder be a practising Christian Working requirements Full-time, permanent role (37.5 hours per week) 25 days annual leave (pro-rata) + statutory bank holidays + up to three additional days at Christmas for office closure + three retreat days across the year Attend Gas Street Church Attend weekly staff meeting Evening and weekend flexibility as required Closing date for applications Closing date for applications is 11th January 2026
Severn Trent Water
Summer Placement Data Analyst
Severn Trent Water Coventry, Warwickshire
Select how often (in days) to receive an alert: At Severn Trent, we believe everyone deserves more. More care for the environment, more sustainable initiatives, and more support for the communities we serve. That's why we're on a mission to deliver bigger and better things, and we need passionate Summer Placements like you to help us achieve our goals. Our people and culture are the heart of our success. We're proud to be in the top 5% of utility companies worldwide for employee engagement and ranked as a Top 50 UK Employer on Glassdoor. With nearly 10,000 dedicated colleagues, we're looking for more brilliant people who are eager to turn challenges into opportunities for a better future. If you're excited to learn, and ready to make a real impact, we want you on our team. LET'S TELL YOU MORE Our Data Analyst Summer Placement offers a unique opportunity to explore how data is used to inform decisions, improve processes, and drive performance across a regulated FTSE 100 business. You'll gain insight into how Severn Trent is transforming its approach to data-ensuring it is well-managed, accessible, and used to deliver real value across the organisation. The programme comprises working within the Office of Data, supporting the Chief Data Officer and working alongside teams focused on data governance, reporting, and continuous improvement. This placement is designed to give you hands-on experience in how data is analysed, interpreted, and used to support strategic and operational goals. THINGS YOU MIGHT LEARN Help design and deliver Severn Trent's new Data Framework to improve data quality and accessibility. Conduct data flow reviews to identify areas of excellence and opportunities for improvement. Perform incident and risk analysis related to data usage and integrity. Support business-as-usual activities such as Subject Access Requests (SARs), audits, and resolving data-related queries. Collaborate with teams across the business to understand data needs and deliver accurate, insightful information. Create dashboards and reports that simplify complex data and support decision-making. Ensure data is used ethically and in compliance with legislation such as GDPR. Practice self-learning to stay up to date with emerging tools and take ownership of your professional development. This programme is designed to equip you with the skills and experience to build a successful career in Data Analysis, Data Governance, or Business Intelligence. You'll develop capabilities in data interpretation, stakeholder engagement, and continuous improvement, while gaining exposure to a purpose-driven organisation focused on delivering essential services. We welcome applicants from all backgrounds, because we know that diverse minds bring fresh ideas and new ways of thinking-and that's exactly what helps us grow. HOW WILL THE PROGRAMME WORK? During the 8-week or 12-week placement you will be based at Severn Trent Centre in Coventry, placing you right at the heart of our operations, you will be working day to day with industry professionals, taking lead on projects and real-life work. Throughout your time with us, you'll also benefit from a range of opportunities designed to help you explore your career ambitions, support your development, and ensure you get the most out of your placement: Employability Sessions - Take part in three tailored workshops focused on building practical skills and career insights to help you thrive in your future career. Networking Lunch - Connect with fellow placement students in a relaxed setting, share experiences, and start building your professional network. Alumni Lunch - Meet former interns who have successfully transitioned into full-time roles at Severn Trent. Hear their stories, gain inspiration, and learn from their journeys. Senior Leader Panel Event - Attend an exclusive session featuring senior leaders from across the business. Discover their career paths, receive valuable advice, and be inspired by their insights. One-to-One Support - Benefit from regular meetings with managers, Mentors and the New Talent Team Depending on your year of study, the programme could lead to a fast-track opportunity into another internship programme or even our graduate scheme-helping you take the next step in your career with Severn Trent. ABOUT THE PLACEMENT Location: Severn Trent Centre, Coventry, CV1 2LZ Programme Duration: 8 or 12 weeks Entry Criteria : Preferred individuals with a technical and analytical mindset, and a passion for Data Science, AI, and leveraging data to drive strategic insight, governance, and innovation across the business. Studying subjects like Data Science, Artificial Intelligence, Information Systems, Business Analytics, Computer Science or other related subjects You must be currently studying at a UK university and be eligible to ork in the UK without sponsorship WHAT WE'RE LOOKING FOR We want our employees to care and to have a genuine passion for what we do as a business. We need people who want to make a difference in providing a vital service to our customers, now and for the long-term. We'd love you to be someone wit h A 'can do' attitude - someone who's eager to get involved, takes ownership of their actions, and takes pride in delivering high-quality work. Adaptability and resilience - comfortable with variety and able to thrive in a fast-paced, ever-changing environment. Strong prioritisation and problem-solving skills - able to assess tasks quickly and take initiative to tackle challenges head-on. Excellent communication and collaboration - confident working across multiple teams and building strong working relationships. Curiosity and a growth mindset - keen to learn, ask questions, and continuously improve in a dynamic setting. Accountability and integrity - someone who acts responsibly, makes thoughtful decisions, and contributes positively to team culture. Creative thinking - willing to challenge the status quo, bring fresh ideas, and contribute to innovation. Self-awareness and reflection - open to feedback and committed to personal development. DIVERSITY AND INCLUSION At Severn Trent we are passionate about our people. We want to make sure that we continue to foster a more diverse, inclusive, and cohesive culture that represents the communities and customers we serve. We're making sure we keep up the progress with our wonderful working groups - LGBTQ+, Women in Operations & STEM, Disability and Ethnicity, who help us with our commitments. Find out more about our commitments to Diversity and Inclusion at Severn Trent. LET'S GO Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. Roles close on 13 th January 2026 at Midday (12pm) Check your diary - face to face assessments will run from February to the end of March Start Date 1st June for a 12-week placement and 29th June for an 8-week placement To find out more about working with us, search on social media.
Dec 15, 2025
Full time
Select how often (in days) to receive an alert: At Severn Trent, we believe everyone deserves more. More care for the environment, more sustainable initiatives, and more support for the communities we serve. That's why we're on a mission to deliver bigger and better things, and we need passionate Summer Placements like you to help us achieve our goals. Our people and culture are the heart of our success. We're proud to be in the top 5% of utility companies worldwide for employee engagement and ranked as a Top 50 UK Employer on Glassdoor. With nearly 10,000 dedicated colleagues, we're looking for more brilliant people who are eager to turn challenges into opportunities for a better future. If you're excited to learn, and ready to make a real impact, we want you on our team. LET'S TELL YOU MORE Our Data Analyst Summer Placement offers a unique opportunity to explore how data is used to inform decisions, improve processes, and drive performance across a regulated FTSE 100 business. You'll gain insight into how Severn Trent is transforming its approach to data-ensuring it is well-managed, accessible, and used to deliver real value across the organisation. The programme comprises working within the Office of Data, supporting the Chief Data Officer and working alongside teams focused on data governance, reporting, and continuous improvement. This placement is designed to give you hands-on experience in how data is analysed, interpreted, and used to support strategic and operational goals. THINGS YOU MIGHT LEARN Help design and deliver Severn Trent's new Data Framework to improve data quality and accessibility. Conduct data flow reviews to identify areas of excellence and opportunities for improvement. Perform incident and risk analysis related to data usage and integrity. Support business-as-usual activities such as Subject Access Requests (SARs), audits, and resolving data-related queries. Collaborate with teams across the business to understand data needs and deliver accurate, insightful information. Create dashboards and reports that simplify complex data and support decision-making. Ensure data is used ethically and in compliance with legislation such as GDPR. Practice self-learning to stay up to date with emerging tools and take ownership of your professional development. This programme is designed to equip you with the skills and experience to build a successful career in Data Analysis, Data Governance, or Business Intelligence. You'll develop capabilities in data interpretation, stakeholder engagement, and continuous improvement, while gaining exposure to a purpose-driven organisation focused on delivering essential services. We welcome applicants from all backgrounds, because we know that diverse minds bring fresh ideas and new ways of thinking-and that's exactly what helps us grow. HOW WILL THE PROGRAMME WORK? During the 8-week or 12-week placement you will be based at Severn Trent Centre in Coventry, placing you right at the heart of our operations, you will be working day to day with industry professionals, taking lead on projects and real-life work. Throughout your time with us, you'll also benefit from a range of opportunities designed to help you explore your career ambitions, support your development, and ensure you get the most out of your placement: Employability Sessions - Take part in three tailored workshops focused on building practical skills and career insights to help you thrive in your future career. Networking Lunch - Connect with fellow placement students in a relaxed setting, share experiences, and start building your professional network. Alumni Lunch - Meet former interns who have successfully transitioned into full-time roles at Severn Trent. Hear their stories, gain inspiration, and learn from their journeys. Senior Leader Panel Event - Attend an exclusive session featuring senior leaders from across the business. Discover their career paths, receive valuable advice, and be inspired by their insights. One-to-One Support - Benefit from regular meetings with managers, Mentors and the New Talent Team Depending on your year of study, the programme could lead to a fast-track opportunity into another internship programme or even our graduate scheme-helping you take the next step in your career with Severn Trent. ABOUT THE PLACEMENT Location: Severn Trent Centre, Coventry, CV1 2LZ Programme Duration: 8 or 12 weeks Entry Criteria : Preferred individuals with a technical and analytical mindset, and a passion for Data Science, AI, and leveraging data to drive strategic insight, governance, and innovation across the business. Studying subjects like Data Science, Artificial Intelligence, Information Systems, Business Analytics, Computer Science or other related subjects You must be currently studying at a UK university and be eligible to ork in the UK without sponsorship WHAT WE'RE LOOKING FOR We want our employees to care and to have a genuine passion for what we do as a business. We need people who want to make a difference in providing a vital service to our customers, now and for the long-term. We'd love you to be someone wit h A 'can do' attitude - someone who's eager to get involved, takes ownership of their actions, and takes pride in delivering high-quality work. Adaptability and resilience - comfortable with variety and able to thrive in a fast-paced, ever-changing environment. Strong prioritisation and problem-solving skills - able to assess tasks quickly and take initiative to tackle challenges head-on. Excellent communication and collaboration - confident working across multiple teams and building strong working relationships. Curiosity and a growth mindset - keen to learn, ask questions, and continuously improve in a dynamic setting. Accountability and integrity - someone who acts responsibly, makes thoughtful decisions, and contributes positively to team culture. Creative thinking - willing to challenge the status quo, bring fresh ideas, and contribute to innovation. Self-awareness and reflection - open to feedback and committed to personal development. DIVERSITY AND INCLUSION At Severn Trent we are passionate about our people. We want to make sure that we continue to foster a more diverse, inclusive, and cohesive culture that represents the communities and customers we serve. We're making sure we keep up the progress with our wonderful working groups - LGBTQ+, Women in Operations & STEM, Disability and Ethnicity, who help us with our commitments. Find out more about our commitments to Diversity and Inclusion at Severn Trent. LET'S GO Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. Roles close on 13 th January 2026 at Midday (12pm) Check your diary - face to face assessments will run from February to the end of March Start Date 1st June for a 12-week placement and 29th June for an 8-week placement To find out more about working with us, search on social media.
Transformation Analyst
FNZ (UK) Ltd
Role Description As a Project Manager you will be responsible for the end to end management of projects to contracted time, quality, and budget requirements. This will involve leadership of a distributed project team in multiple locations, and the proactive identification, management and resolution of risks and issues throughout the full project lifecycle.The role requires a background in technology or management consulting with experienced in leading large projects within the financial services industry.As a Project Manager at FNZ you may be involved in the delivery of a single large scale project or multiple smaller projects. This is a very client facing role and requires the ability to build strong relationships with customers, often at a senior level. UK only As this role is caught by the Certification Regime, the role holder must adhere to the FCA's Conduct Rules and the FCA's Fitness and Propriety Requirements The role operates within the Project Delivery team with a reporting line to a project manager or account director associated to the aligned client.Specific Role Responsibilities Delivery Management Manage the delivery of the project through the full project lifecycle, from initiation through to implementation. Ensure the project delivers in-line with the FNZ Software Delivery Lifecycle (SDLC) and associated quality controls are met. Tracking that these are actively followed and managed on each project. Create and maintain an end to end project plan that delivers the agreed scope of the project to time, budget and quality criteria. Ensure the FNZ Solution Centre understands all build scope through approved designs and specifications in accordance with the SDLC, collaborate with them to create a build and test plan that delivers against project milestones. Be actively involved in the delivery of each project by coordinating the day to day running of the project to ensure it achieves its expected milestones. Have strong relationships and take accountability for working with all FNZ Directorates/areas to agree scope, timelines and artefacts in order to ensure delivery of the project in line with overall agreed plan. Take accountability for the overall estimating process for a project, and work collaboratively with the Solution Consultant, Delivery Manager, and the Test Manager to estimate the work effort required to deliver the project scope within the agreed timescales and budgets. Maintain accurate project status and project financial reporting for the entire project team. Provide timely, precise, accurate and comprehensive project MI both internally and externally to FNZ customers. Understand the FNZ products and technology so you are able to identify and manage risks, issues, assumptions and dependencies through the full project lifecycle. Build mitigation plans for all risks and issues, and take ownership for ensuring these mitigation plans are executed, or escalated as is appropriate. Understand the commercial environment FNZ operates within and be able to identify any changes which might impact FNZ commercially in advance to the Client Director. Have strong relationships with 3rd party suppliers and ensure they are engaged appropriately and contracts are in place and managed to ensure the required outcomes for FNZ. Manage all operational readiness activities associated to the project, as required, ensuring that the appropriate training and handovers take place ahead of go-live. Undertake post implementation reviews and ensure that lessons learned are captured and shared with the rest of the PM community Team Leadership Lead, manage and motivate a virtual team in multiple geographic locations, communicating project progress, and ensuring all team members take accountability for delivery. Motivate, mentor and encourage project team members to utilise themselves to their full potential and take accountability for their assigned work. Create a culture of continuous improvement on the project, support process improvement initiatives, and identify new process improvements. Swiftly resolve any conflicts within the project team and/or related stakeholders both within and out with FNZ. Be an active member of the PM community within FNZ, contributing to team sessions, supporting other Junior PMs and sharing best practice and lessons learned. Knowledge of the regulatory environment in which FNZ operates, be responsible for managing the impact of all regulatory changes and ensure future change is built into project plans so FNZ clients have a compliant platform. Responsible for ensuring that CASS compliance is considered and adhered to in all platform change projects.Experience Required Required Industry Knowledge Financial Services experience preferably investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate in. An understanding of the regulatory environment FNZ operate within. Managing 3rd party suppliers. Significant experience in leading the delivery of business critical projects, preferably Software implementations within Financial Services. Experience of managing stakeholders to executive levels. Required Knowledge and Skills First class honours degree, masters, MBA or equivalent experience Confident, and able to take initiative given client and delivery focused environment; Independent, self-directing and delivery focused working style; Commercially aware; Excellent organisational, administration and time management skills; Good team communication skills, confident in dealing with internal and external clients; Highly developed written and oral communication skills About FNZ FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with the world's leading financial institutions, with over US$2.2 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.
Dec 15, 2025
Full time
Role Description As a Project Manager you will be responsible for the end to end management of projects to contracted time, quality, and budget requirements. This will involve leadership of a distributed project team in multiple locations, and the proactive identification, management and resolution of risks and issues throughout the full project lifecycle.The role requires a background in technology or management consulting with experienced in leading large projects within the financial services industry.As a Project Manager at FNZ you may be involved in the delivery of a single large scale project or multiple smaller projects. This is a very client facing role and requires the ability to build strong relationships with customers, often at a senior level. UK only As this role is caught by the Certification Regime, the role holder must adhere to the FCA's Conduct Rules and the FCA's Fitness and Propriety Requirements The role operates within the Project Delivery team with a reporting line to a project manager or account director associated to the aligned client.Specific Role Responsibilities Delivery Management Manage the delivery of the project through the full project lifecycle, from initiation through to implementation. Ensure the project delivers in-line with the FNZ Software Delivery Lifecycle (SDLC) and associated quality controls are met. Tracking that these are actively followed and managed on each project. Create and maintain an end to end project plan that delivers the agreed scope of the project to time, budget and quality criteria. Ensure the FNZ Solution Centre understands all build scope through approved designs and specifications in accordance with the SDLC, collaborate with them to create a build and test plan that delivers against project milestones. Be actively involved in the delivery of each project by coordinating the day to day running of the project to ensure it achieves its expected milestones. Have strong relationships and take accountability for working with all FNZ Directorates/areas to agree scope, timelines and artefacts in order to ensure delivery of the project in line with overall agreed plan. Take accountability for the overall estimating process for a project, and work collaboratively with the Solution Consultant, Delivery Manager, and the Test Manager to estimate the work effort required to deliver the project scope within the agreed timescales and budgets. Maintain accurate project status and project financial reporting for the entire project team. Provide timely, precise, accurate and comprehensive project MI both internally and externally to FNZ customers. Understand the FNZ products and technology so you are able to identify and manage risks, issues, assumptions and dependencies through the full project lifecycle. Build mitigation plans for all risks and issues, and take ownership for ensuring these mitigation plans are executed, or escalated as is appropriate. Understand the commercial environment FNZ operates within and be able to identify any changes which might impact FNZ commercially in advance to the Client Director. Have strong relationships with 3rd party suppliers and ensure they are engaged appropriately and contracts are in place and managed to ensure the required outcomes for FNZ. Manage all operational readiness activities associated to the project, as required, ensuring that the appropriate training and handovers take place ahead of go-live. Undertake post implementation reviews and ensure that lessons learned are captured and shared with the rest of the PM community Team Leadership Lead, manage and motivate a virtual team in multiple geographic locations, communicating project progress, and ensuring all team members take accountability for delivery. Motivate, mentor and encourage project team members to utilise themselves to their full potential and take accountability for their assigned work. Create a culture of continuous improvement on the project, support process improvement initiatives, and identify new process improvements. Swiftly resolve any conflicts within the project team and/or related stakeholders both within and out with FNZ. Be an active member of the PM community within FNZ, contributing to team sessions, supporting other Junior PMs and sharing best practice and lessons learned. Knowledge of the regulatory environment in which FNZ operates, be responsible for managing the impact of all regulatory changes and ensure future change is built into project plans so FNZ clients have a compliant platform. Responsible for ensuring that CASS compliance is considered and adhered to in all platform change projects.Experience Required Required Industry Knowledge Financial Services experience preferably investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate in. An understanding of the regulatory environment FNZ operate within. Managing 3rd party suppliers. Significant experience in leading the delivery of business critical projects, preferably Software implementations within Financial Services. Experience of managing stakeholders to executive levels. Required Knowledge and Skills First class honours degree, masters, MBA or equivalent experience Confident, and able to take initiative given client and delivery focused environment; Independent, self-directing and delivery focused working style; Commercially aware; Excellent organisational, administration and time management skills; Good team communication skills, confident in dealing with internal and external clients; Highly developed written and oral communication skills About FNZ FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with the world's leading financial institutions, with over US$2.2 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.
Retail Operations & Communication Manager
Pandora A/S City, London
Retail Operations & Communication Manager City: London Country/Region: GB Application Deadline: 24/12/25 Retail Operations Manager Contract: permanent/full-time Location: Hybrid working with three days in the office The role This role will look after the day to day management, operational efficiency, and tactical execution within the retail operations framework. Ensure consistent operational standards across all stores About Pandora The largest jewellery company in the world, we give a voice to millions of people's loves every day. We sell three pieces of our hand crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business. We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. Our People Our global workforce is made up of over 35,000 passionate people who, in 2024, helped Pandora record the highest earnings to date, led by a refreshed long term growth strategy. The pace of our progress has created an energising, ambitious culture, where we are empowered to be ourselves and equipped to deliver our very best. As we continue to grow, we also continue to invest in our talent. We're looking for people who share our values and can help us bring our ambitions to life. What we're looking for Retail Experience: Proven experience in retail operations management. RSM level and above. Data-Driven Decision Making: Proficiency in analyzing data and using insights to drive operational improvements. Interpersonal Skills: Strong interpersonal skills for building strategic relationships and alliances with internal & external stakeholders and collaborating cross-functionally. Vendor Relations: Strong relationships with suppliers and vendors, ensuring timely and cost-effective procurement. Financial Acumen & Budget Management: Experience in managing budgets, financial planning, and cost control. Familiarity with key performance indicators (KPIs) and how to use them to measure and improve performance. Process Optimisation: Ability to streamline processes and improve operational efficiencies. Technological Proficiency: Knowledge of retail management systems, inventory management software, and other relevant technologies. Willingness to learn and implement new technologies and systems. Customer-Centric Mindset: Understanding the importance of customer satisfaction and how to enhance the customer experience. Resource Management: Efficient allocation and utilisation of resources, including personnel, time, and budget. Regulatory Compliance: Knowledge of relevant laws and regulations affecting retail operations, including labour laws, health and safety regulations, and industry standards. Policy Implementation: Ability to develop and enforce company policies and procedures to ensure compliance. Performance Management: Establishing and monitoring performance metrics to evaluate employee and store performance. Implementing systems for regular feedback and performance reviews. Project Coordination: Ability to manage multiple projects simultaneously, ensuring they are completed on time and within budget. The successful candidate Strong Leadership: Ability to inspire, lead, and manage teams across multiple locations. Decision-Making: Competence in making strategic and operational decisions quickly and effectively. Problem-Solving: Ability to identify issues and develop effective solutions promptly. Effective Communication: Excellent verbal and written communication skills to interact with staff, vendors, and senior management. What can we offer you? Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary with regular salary reviews Choice of lunch on us, delivered to you whenever you are in the office! Early finish Fridays (weekends with Pandora start every Friday at 3pm!) 25 days annual leave (plus bank holidays) Buy/sell holiday options Celebrate your birthday with a day off to celebrate! Pandora Perks: access our exclusive online platform provided by Reward Gateway, where you'll have access to: Discounts on retail brands, cinema tickets, holidays, gym memberships and more Wellness Hub: videos to help you lead a healthy lifestyle Employee Assistance Programme: a completely confidential, free, counselling phone line open 24/7, all year round Recognition programme: celebrate and share achievements with the wider business At Pandora we love a party! Especially at Christmas, when you will receive an extra special gift If you are looking for a new challenge, come and craft the incredible with us! Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible
Dec 15, 2025
Full time
Retail Operations & Communication Manager City: London Country/Region: GB Application Deadline: 24/12/25 Retail Operations Manager Contract: permanent/full-time Location: Hybrid working with three days in the office The role This role will look after the day to day management, operational efficiency, and tactical execution within the retail operations framework. Ensure consistent operational standards across all stores About Pandora The largest jewellery company in the world, we give a voice to millions of people's loves every day. We sell three pieces of our hand crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business. We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. Our People Our global workforce is made up of over 35,000 passionate people who, in 2024, helped Pandora record the highest earnings to date, led by a refreshed long term growth strategy. The pace of our progress has created an energising, ambitious culture, where we are empowered to be ourselves and equipped to deliver our very best. As we continue to grow, we also continue to invest in our talent. We're looking for people who share our values and can help us bring our ambitions to life. What we're looking for Retail Experience: Proven experience in retail operations management. RSM level and above. Data-Driven Decision Making: Proficiency in analyzing data and using insights to drive operational improvements. Interpersonal Skills: Strong interpersonal skills for building strategic relationships and alliances with internal & external stakeholders and collaborating cross-functionally. Vendor Relations: Strong relationships with suppliers and vendors, ensuring timely and cost-effective procurement. Financial Acumen & Budget Management: Experience in managing budgets, financial planning, and cost control. Familiarity with key performance indicators (KPIs) and how to use them to measure and improve performance. Process Optimisation: Ability to streamline processes and improve operational efficiencies. Technological Proficiency: Knowledge of retail management systems, inventory management software, and other relevant technologies. Willingness to learn and implement new technologies and systems. Customer-Centric Mindset: Understanding the importance of customer satisfaction and how to enhance the customer experience. Resource Management: Efficient allocation and utilisation of resources, including personnel, time, and budget. Regulatory Compliance: Knowledge of relevant laws and regulations affecting retail operations, including labour laws, health and safety regulations, and industry standards. Policy Implementation: Ability to develop and enforce company policies and procedures to ensure compliance. Performance Management: Establishing and monitoring performance metrics to evaluate employee and store performance. Implementing systems for regular feedback and performance reviews. Project Coordination: Ability to manage multiple projects simultaneously, ensuring they are completed on time and within budget. The successful candidate Strong Leadership: Ability to inspire, lead, and manage teams across multiple locations. Decision-Making: Competence in making strategic and operational decisions quickly and effectively. Problem-Solving: Ability to identify issues and develop effective solutions promptly. Effective Communication: Excellent verbal and written communication skills to interact with staff, vendors, and senior management. What can we offer you? Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary with regular salary reviews Choice of lunch on us, delivered to you whenever you are in the office! Early finish Fridays (weekends with Pandora start every Friday at 3pm!) 25 days annual leave (plus bank holidays) Buy/sell holiday options Celebrate your birthday with a day off to celebrate! Pandora Perks: access our exclusive online platform provided by Reward Gateway, where you'll have access to: Discounts on retail brands, cinema tickets, holidays, gym memberships and more Wellness Hub: videos to help you lead a healthy lifestyle Employee Assistance Programme: a completely confidential, free, counselling phone line open 24/7, all year round Recognition programme: celebrate and share achievements with the wider business At Pandora we love a party! Especially at Christmas, when you will receive an extra special gift If you are looking for a new challenge, come and craft the incredible with us! Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible
Advice Delivery Manager (Borehamwood)
Saltus Partners LLP Borehamwood, Hertfordshire
We areseekinganexperienced, organised, and driven Advice Delivery Manager to join our Borehamwood office. Thisrole willreportto thelocalPod Leader. In this role, you will work closely withthe Pod Advisers,Regional Directors, the Training and Peopleteams, and other Pod ADMs to enhance the client experience, streamline service delivery to Advisers and clients, and improve the speed and accuracy of administrative support and advice. Operating in a fastpaced, collaborative environment, you will play a key role in ensuring that advice support functions run efficiently, enabling Advisers to focus on delivering highquality financial planning. By embedding best practices, optimising processes, and driving service excellence, you will helpmaintainthe highest standards in client service while ensuring seamless operational support. Advice Delivery Manager The Advice Delivery Manager (ADM) is a key leadership role within each Pod, responsible for managing the Advice Support Functions, which include Paraplanning and Planning Support (formerly Client Services). The ADM ensures that these functionsoperateefficiently, delivering structured, high-quality support to Advisers and clients whilemaintainingclear accountability within the Pod. By providing operational and administrative leadership at the Pod level, the ADM enhances decision-making, oversees performance, and coordinates the Paraplanning and Planning Support teams. This role ensures that all processes and policies are followed, driving efficiency andmaintainingexcellence in service delivery, enabling Advisers to dedicate more time toclientsand ensuring Saltus delivers the highest level of service. This roleis responsible forhiring, performance management, and team development. Why Saltus? Our mission is to improve everyone's relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are a successful LLP, witha number ofdifferent offices.We are incredibly proud of our culture and workreally hardto ensure that Saltus isa great placeto work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. Saltus is an independently owned financial planning and discretionary investment management house. Weare dedicated to providinga high-quality service for private clients, trusts, and smaller institutions.Saltus wasfounded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £9billion of client assets,acquiredthrough a combination of organic business growth and corporate acquisitions. Advice Delivery Manageris responsible for(responsibilities): An important responsibility for the ADM is to keep the pods working in the same way, and this will typically be solved through a standard set of documented processes that each Pod follows. The ADMswork together as a team on improvement ideas, which are then trained out to the Pods and implemented as changes to the standard documented processes to keep activity aligned. Report directly to the Pod Leader, ensuring leadership is embedded within the Pod structure. An ADM may have responsibility for thedelivery of advicewithinmore than one Pod depending onbusinessrequirements, and the size of the pods at that time. Support Pod Leaders and Advisers by ensuring seamless workflow management and resource allocation. Work to provide Saltus clients with the highest level of service, by supporting Advisers so that they have more time with their clients. Oversee the performance of the Advice Support Functions (Paraplanning & Planning Support), ensuring operational excellence. Own the hiring and performance management of team members, working closely with the People team to ensure alignment with company standards. Proactively provide regular updates to the Pod Leader on team performance and capacity. Ensure full accountability for team structure, service delivery, and Adviser support functions. Drive operational efficiency within the Advice Support Functions, ensuring teams work collaboratively and effectively. Leverage MI to implement robust performance metrics, ensuring Advisers and clients receive seamless, high-quality support while effectively supporting the Paraplanner bonus scheme. Work closely with the FP Training Team, which willbe responsible fortraining Planning Support and Paraplanners. Ensure team members understand their core duties, expectations, and service delivery requirements. Act as a first point of contact for any team issues or escalations. Support structured onboarding for new hires within Advice Support Functions, ensuring seamless integration into Pod operations. Work closely withthe Peopleand Training teams to drive ongoing professional development for Act as the key leadership figure within the Pod for Adviser support functions. What skills and experience do I need to have? To be successful in this role, the ideal candidate will have: Strong operational oversight withexpertisein financial planning, paraplanning, and client support. Skilled in performance monitoring, using MI to drive improvements and support structured bonus schemes. Proven leadership and team management within financial services, ensuring efficiency and service excellence.Minimum of 3-5years experiencein paraplanning or client services. Excellent stakeholder management, collaborating with leadership, training, and support teams. Strategic and organised, able to manage multiple priorities in a fast-paced environment. Strong attention to detail, ensuring accuracy and consistency in all processes. Excellent communication skills with a client-focused approach to enhance Adviser and client experiences. Familiarity with FCA regulations and compliance standards within financial advice firms. This role is ideal for someone with extensive knowledge of Paraplanning and Client Services, a passion for developing high-performing teams, and the ability to drive operational efficiencies whilemaintaininga high standard of client support. As Advice Delivery Manager, you wouldgenerally have/ be (Person Spec): Strategic thinker with extensive experience in Paraplanning,Planning Support, and Financial Planning. Competent, approachable leader focused on excellence in client experience. Thrives in a busy environment, managing deadlines while staying calm. Strong attention to detail with a focus on accuracy and clear communication. Excellent verbal and written communication, including proofreading and grammar skills. Proactive approach to solving operational challenges. Qualifications It's not essential to have financial planning qualifications such as those provided by thePersonalFinanceSociety/CII,howeverwe would encourageandsupportthe applicant to start the journey of takingrelevantindustry qualifications, and in the interview process it will bean advantageto haveindustry relevant qualifications. Whilst we would accept applicants without the relevant qualifications it is veryimportant thatthe applicant can demonstrate a clearunderstanding of the Advice process; withempathyand acute awareness of the roles ofPlanning Support or Paraplanning, in ordertounderstand the administrative process that the team go through in order to helpyour teamsolvepodand clientissues. Where will I be working? Theserolesaresupporting client facing staff, and clientsandthereforewillform part of ourfront linedistribution of financial servicesbased in our offices.The ADM will be based outofour Borehamwood office. What benefits do I get when working for Saltus? Salary rangeof£40,000 - £50,000dependent on experienceand location (Londonweighting will be considered), witha discretionary performancerelatedbonus ofup to20% of salarybased on completion ofADMPod KPIs.Thisrole also includes28 days' holiday (plus bank holidays and your birthday), studyassistance, life assurance, income protection, private medicaland a pension, alongside access to our flexible benefits platform. Just as importantly, you will get to experience our culture, which we really do live and breathe, ensuring that Saltus is a fantastic place to work for every single one of our400+people. We work hard, but we have an awful lot of fun along the way. If you think you would like to come and join us, then please do get in touch we would love to hear from you.
Dec 15, 2025
Full time
We areseekinganexperienced, organised, and driven Advice Delivery Manager to join our Borehamwood office. Thisrole willreportto thelocalPod Leader. In this role, you will work closely withthe Pod Advisers,Regional Directors, the Training and Peopleteams, and other Pod ADMs to enhance the client experience, streamline service delivery to Advisers and clients, and improve the speed and accuracy of administrative support and advice. Operating in a fastpaced, collaborative environment, you will play a key role in ensuring that advice support functions run efficiently, enabling Advisers to focus on delivering highquality financial planning. By embedding best practices, optimising processes, and driving service excellence, you will helpmaintainthe highest standards in client service while ensuring seamless operational support. Advice Delivery Manager The Advice Delivery Manager (ADM) is a key leadership role within each Pod, responsible for managing the Advice Support Functions, which include Paraplanning and Planning Support (formerly Client Services). The ADM ensures that these functionsoperateefficiently, delivering structured, high-quality support to Advisers and clients whilemaintainingclear accountability within the Pod. By providing operational and administrative leadership at the Pod level, the ADM enhances decision-making, oversees performance, and coordinates the Paraplanning and Planning Support teams. This role ensures that all processes and policies are followed, driving efficiency andmaintainingexcellence in service delivery, enabling Advisers to dedicate more time toclientsand ensuring Saltus delivers the highest level of service. This roleis responsible forhiring, performance management, and team development. Why Saltus? Our mission is to improve everyone's relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are a successful LLP, witha number ofdifferent offices.We are incredibly proud of our culture and workreally hardto ensure that Saltus isa great placeto work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. Saltus is an independently owned financial planning and discretionary investment management house. Weare dedicated to providinga high-quality service for private clients, trusts, and smaller institutions.Saltus wasfounded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £9billion of client assets,acquiredthrough a combination of organic business growth and corporate acquisitions. Advice Delivery Manageris responsible for(responsibilities): An important responsibility for the ADM is to keep the pods working in the same way, and this will typically be solved through a standard set of documented processes that each Pod follows. The ADMswork together as a team on improvement ideas, which are then trained out to the Pods and implemented as changes to the standard documented processes to keep activity aligned. Report directly to the Pod Leader, ensuring leadership is embedded within the Pod structure. An ADM may have responsibility for thedelivery of advicewithinmore than one Pod depending onbusinessrequirements, and the size of the pods at that time. Support Pod Leaders and Advisers by ensuring seamless workflow management and resource allocation. Work to provide Saltus clients with the highest level of service, by supporting Advisers so that they have more time with their clients. Oversee the performance of the Advice Support Functions (Paraplanning & Planning Support), ensuring operational excellence. Own the hiring and performance management of team members, working closely with the People team to ensure alignment with company standards. Proactively provide regular updates to the Pod Leader on team performance and capacity. Ensure full accountability for team structure, service delivery, and Adviser support functions. Drive operational efficiency within the Advice Support Functions, ensuring teams work collaboratively and effectively. Leverage MI to implement robust performance metrics, ensuring Advisers and clients receive seamless, high-quality support while effectively supporting the Paraplanner bonus scheme. Work closely with the FP Training Team, which willbe responsible fortraining Planning Support and Paraplanners. Ensure team members understand their core duties, expectations, and service delivery requirements. Act as a first point of contact for any team issues or escalations. Support structured onboarding for new hires within Advice Support Functions, ensuring seamless integration into Pod operations. Work closely withthe Peopleand Training teams to drive ongoing professional development for Act as the key leadership figure within the Pod for Adviser support functions. What skills and experience do I need to have? To be successful in this role, the ideal candidate will have: Strong operational oversight withexpertisein financial planning, paraplanning, and client support. Skilled in performance monitoring, using MI to drive improvements and support structured bonus schemes. Proven leadership and team management within financial services, ensuring efficiency and service excellence.Minimum of 3-5years experiencein paraplanning or client services. Excellent stakeholder management, collaborating with leadership, training, and support teams. Strategic and organised, able to manage multiple priorities in a fast-paced environment. Strong attention to detail, ensuring accuracy and consistency in all processes. Excellent communication skills with a client-focused approach to enhance Adviser and client experiences. Familiarity with FCA regulations and compliance standards within financial advice firms. This role is ideal for someone with extensive knowledge of Paraplanning and Client Services, a passion for developing high-performing teams, and the ability to drive operational efficiencies whilemaintaininga high standard of client support. As Advice Delivery Manager, you wouldgenerally have/ be (Person Spec): Strategic thinker with extensive experience in Paraplanning,Planning Support, and Financial Planning. Competent, approachable leader focused on excellence in client experience. Thrives in a busy environment, managing deadlines while staying calm. Strong attention to detail with a focus on accuracy and clear communication. Excellent verbal and written communication, including proofreading and grammar skills. Proactive approach to solving operational challenges. Qualifications It's not essential to have financial planning qualifications such as those provided by thePersonalFinanceSociety/CII,howeverwe would encourageandsupportthe applicant to start the journey of takingrelevantindustry qualifications, and in the interview process it will bean advantageto haveindustry relevant qualifications. Whilst we would accept applicants without the relevant qualifications it is veryimportant thatthe applicant can demonstrate a clearunderstanding of the Advice process; withempathyand acute awareness of the roles ofPlanning Support or Paraplanning, in ordertounderstand the administrative process that the team go through in order to helpyour teamsolvepodand clientissues. Where will I be working? Theserolesaresupporting client facing staff, and clientsandthereforewillform part of ourfront linedistribution of financial servicesbased in our offices.The ADM will be based outofour Borehamwood office. What benefits do I get when working for Saltus? Salary rangeof£40,000 - £50,000dependent on experienceand location (Londonweighting will be considered), witha discretionary performancerelatedbonus ofup to20% of salarybased on completion ofADMPod KPIs.Thisrole also includes28 days' holiday (plus bank holidays and your birthday), studyassistance, life assurance, income protection, private medicaland a pension, alongside access to our flexible benefits platform. Just as importantly, you will get to experience our culture, which we really do live and breathe, ensuring that Saltus is a fantastic place to work for every single one of our400+people. We work hard, but we have an awful lot of fun along the way. If you think you would like to come and join us, then please do get in touch we would love to hear from you.
HSEQ Officer
Grain Connect Limited City, Newcastle Upon Tyne
Protecting Standards. Driving Excellence Permanent Newcastle About this role Grain is expanding its fibre network into towns and cities across England. This role supports the delivery of safe, compliant, and high-quality civil engineering and telecoms construction activities. The HSEQ Officer will support site teams, subcontractors, and the wider business to ensure our operations meet internal and external HSEQ standards, drive a positive safety culture, and continuously improve environmental and quality performance. Main responsibilities Site Assurance & Inspections Conduct regular HSEQ site inspections and audits across civils, telecoms, and construction works Monitor contractor and direct workforce compliance with Grain's policies and UK legislation (CDM, NRSWA, etc.) Ensure accurate site documentation (RAMS, permits, toolbox talks, inductions) is in place and maintained Lead on-site incident investigations, root cause analysis, and reporting Support incident prevention measures and lessons learned briefings Training & Culture Promote a proactive HSEQ culture across site teams, supervisors, and supply chain partners Deliver toolbox talks, inductions, and briefings to reinforce safety expectations Quality & Compliance Support site teams and contractors to deliver works to required technical standards (including reinstatement, ducting, cabling) Audit quality of works and ensure timely close-out of defects or NCRs (Non-Conformance Reports) Monitor environmental controls on site (waste management, pollution prevention, ecology protection) Ensure compliance with local authority and environmental regulations, particularly in urban and sensitive areas Reporting & Data Compile HSEQ reports, dashboards, and metrics for leadership teams Track and monitor close-out of HSEQ actions and recommendations Stakeholder Engagement Act as the first point of contact for local authorities, residents, and stakeholders on HSEQ matters when required Support engagement with supply chain partners to align on HSEQ expectation Working hours This is a full-time position working 37.5 hours per week. Monday - Friday from 9.00am - 5.00pm with a 30-minute unpaid lunch break. Experience required Experience in street works telecoms, utilities, or civils construction environment Good working knowledge of CDM 2015, NRSWA, environmental and utility industry standards NEBOSH General Certificate or equivalent (essential) Strong communication skills with the ability to influence operational teams and contractors Ability to work autonomously across multiple towns and regions Telecommunication industry experience (i.e BT, VM, CF desirable) Proficient IT skills (e.g. tablets, laptops, app-based reporting, excel, Microsoft teams) Driving Licence (clean/ under x number of points) About Grain Everything we do is fast, from our broadband to our growth. As a national broadband provider, headquartered in Carlisle, we can offer stand-out candidates a range of opportunities across the UK. We are challenging the other providers when it comes to true Full Fibre, delivering our own dedicated fibre optic network with a unique cable to the home (FTTP), offering some of the fastest broadband products at low, low prices. Customers love our product, our simple packages and our transparent pricing. We believe that we are helping to bring digital transformation to the UK and offering the UK a better choice for broadband. With millions of pounds of investment, our independent company is making waves in the industry and in communities from Aberdeen to Brighton. Now is the perfect time to join one of the fastest growing companies on an exciting journey, future proofing broadband connectivity for homes and businesses for years to come. Apply today and join the Grain revolution! Employment with Grain Connect Ltd is subject to satisfactory references and other verification checks (including basic DBS check where applicable) that may be a requirement of your role. Reference and/or other verification requirements applicable to your post will be advised to you during the recruitment process. Dedicated to fostering inclusivity and diversity, our company takes pride in our commitment to equal opportunities. Benefits to help you thrive, personally and professionally! Based on experience. Annual leave allowance We offer 25 days annual leave allowance, plus paid bank holidays. Start saving for your future and we will contribute up to 7% towards your retirement. Life insurance We provide 4 times your annual salary to a nominated person, following a death in service. Employee Incentive Scheme Get financially rewarded for your hard work and dedication with an annual incentive scheme. Employee Referral Scheme Refer a friend or former colleague to join the Grain team and you could earn s! Perks at Work Take advantage of great discounts with selected nationwide retailers.
Dec 15, 2025
Full time
Protecting Standards. Driving Excellence Permanent Newcastle About this role Grain is expanding its fibre network into towns and cities across England. This role supports the delivery of safe, compliant, and high-quality civil engineering and telecoms construction activities. The HSEQ Officer will support site teams, subcontractors, and the wider business to ensure our operations meet internal and external HSEQ standards, drive a positive safety culture, and continuously improve environmental and quality performance. Main responsibilities Site Assurance & Inspections Conduct regular HSEQ site inspections and audits across civils, telecoms, and construction works Monitor contractor and direct workforce compliance with Grain's policies and UK legislation (CDM, NRSWA, etc.) Ensure accurate site documentation (RAMS, permits, toolbox talks, inductions) is in place and maintained Lead on-site incident investigations, root cause analysis, and reporting Support incident prevention measures and lessons learned briefings Training & Culture Promote a proactive HSEQ culture across site teams, supervisors, and supply chain partners Deliver toolbox talks, inductions, and briefings to reinforce safety expectations Quality & Compliance Support site teams and contractors to deliver works to required technical standards (including reinstatement, ducting, cabling) Audit quality of works and ensure timely close-out of defects or NCRs (Non-Conformance Reports) Monitor environmental controls on site (waste management, pollution prevention, ecology protection) Ensure compliance with local authority and environmental regulations, particularly in urban and sensitive areas Reporting & Data Compile HSEQ reports, dashboards, and metrics for leadership teams Track and monitor close-out of HSEQ actions and recommendations Stakeholder Engagement Act as the first point of contact for local authorities, residents, and stakeholders on HSEQ matters when required Support engagement with supply chain partners to align on HSEQ expectation Working hours This is a full-time position working 37.5 hours per week. Monday - Friday from 9.00am - 5.00pm with a 30-minute unpaid lunch break. Experience required Experience in street works telecoms, utilities, or civils construction environment Good working knowledge of CDM 2015, NRSWA, environmental and utility industry standards NEBOSH General Certificate or equivalent (essential) Strong communication skills with the ability to influence operational teams and contractors Ability to work autonomously across multiple towns and regions Telecommunication industry experience (i.e BT, VM, CF desirable) Proficient IT skills (e.g. tablets, laptops, app-based reporting, excel, Microsoft teams) Driving Licence (clean/ under x number of points) About Grain Everything we do is fast, from our broadband to our growth. As a national broadband provider, headquartered in Carlisle, we can offer stand-out candidates a range of opportunities across the UK. We are challenging the other providers when it comes to true Full Fibre, delivering our own dedicated fibre optic network with a unique cable to the home (FTTP), offering some of the fastest broadband products at low, low prices. Customers love our product, our simple packages and our transparent pricing. We believe that we are helping to bring digital transformation to the UK and offering the UK a better choice for broadband. With millions of pounds of investment, our independent company is making waves in the industry and in communities from Aberdeen to Brighton. Now is the perfect time to join one of the fastest growing companies on an exciting journey, future proofing broadband connectivity for homes and businesses for years to come. Apply today and join the Grain revolution! Employment with Grain Connect Ltd is subject to satisfactory references and other verification checks (including basic DBS check where applicable) that may be a requirement of your role. Reference and/or other verification requirements applicable to your post will be advised to you during the recruitment process. Dedicated to fostering inclusivity and diversity, our company takes pride in our commitment to equal opportunities. Benefits to help you thrive, personally and professionally! Based on experience. Annual leave allowance We offer 25 days annual leave allowance, plus paid bank holidays. Start saving for your future and we will contribute up to 7% towards your retirement. Life insurance We provide 4 times your annual salary to a nominated person, following a death in service. Employee Incentive Scheme Get financially rewarded for your hard work and dedication with an annual incentive scheme. Employee Referral Scheme Refer a friend or former colleague to join the Grain team and you could earn s! Perks at Work Take advantage of great discounts with selected nationwide retailers.
Purchasing Manager
Accor Hotels City, London
Overview At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause-it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality. Job Description: The Purchasing Manager is responsible for managing the hotel's procurement process, ensuring the timely and cost-effective purchase of goods and services needed for the operation of the hotel. This includes working closely with various departments to forecast needs, sourcing suppliers, negotiating contracts, and maintaining proper inventory levels to meet operational requirements. The Purchasing Manager ensures that all purchased goods meet the hotel's quality standards, sustainability requirements and compliance regulations. Responsibilities Procurement & Sourcing Identify, evaluate, and negotiate with suppliers for a wide variety of goods and services, including food & beverage, linens, toiletries, cleaning products, maintenance supplies, etc. Develop and maintain strong supplier relationships to ensure reliable, high-quality, and cost-effective purchasing. Review market trends, pricing, and new products to ensure the hotel is getting competitive pricing and high-quality products. Maintain and update accurate records of all purchase orders, invoices, and delivery notes. Inventory & Stock Control: Monitor stock levels across various departments and ensure the availability of necessary items without overstocking. Work with department heads to forecast needs based on occupancy rates, forecasted covers, seasonal trends, and C&E events. Maintain and track inventory records, managing stock rotation to minimize wastage or spoilage. Cost Control & Budgeting: Work with the hotel's finance and operations teams to develop purchasing budgets and ensure purchases align with budget constraints. Assist in preparing and adhering to the hotel's daily food flash. Assist in implementing a purchasing/procurement system at the hotel. Regularly assess and identify opportunities for cost-saving measures or process improvements. Ensure that all purchases are made within the agreed budget limits while maintaining quality and meeting operational needs. Vendor Management & Relationship Building: Develop and maintain relationships with vendors and suppliers, ensuring quality service and timely delivery. Manage vendor contracts, including pricing, delivery schedules, and payment terms. Resolve any issues with suppliers regarding the quality of products, pricing discrepancies, or delivery delays. Quality Control & Compliance: Ensure all products meet the hotel's quality standards and adhere to health, safety, sustainability requirements and legal regulations. Monitor product quality and ensure compliance with food safety and environmental regulations where applicable (e.g., sustainable sourcing practices, allergy information for food products). Handle the return or replacement of defective or substandard items. Collaboration with Hotel Departments: Collaborate with key hotel departments (e.g., housekeeping, kitchen, maintenance, and guest relations) to understand their specific needs and coordinate the timely purchase of necessary supplies. Communicate effectively with department heads to ensure efficient order processing and avoid operational disruptions. Provide training and guidance to purchasing staff and other departments on SOPs and best practices related to procurement processes. Monitor and track adherence to SOPs within the purchasing department to ensure compliance at all times. Manage the creation, implementation, and regular updating of Standard Operating Procedures (SOPs) for purchasing processes, ensuring they are in line with hotel policies and the new procurement/purchasing system. Record-Keeping & Reporting: Maintain accurate purchasing records, order histories, and supplier agreements. Generate purchasing reports for management, providing data on spending, supplier performance, and inventory status. Analyse purchasing data to provide insights into spending patterns and identify areas for improvement. Qualifications Proven experience in procurement or purchasing management within the luxury hospitality industry. Strong supplier negotiation skills with the ability to secure high-quality products at competitive prices. Comprehensive knowledge of food & beverage, housekeeping, and hotel operations supply requirements. Ability to develop and maintain strong relationships with local and international vendors. Expertise in budgeting, cost control, and inventory management to support hotel financial targets. Familiarity with sustainable purchasing practices and commitment to Sofitel's environmental standards. Strong analytical skills to monitor market trends, pricing, and product availability. Proficiency with purchasing systems. Excellent communication skills and ability to work collaboratively with all hotel departments. Strong organisational abilities, attention to detail, and ability to manage multiple priorities. High level of integrity and adherence to brand standards and compliance requirements. Ability to lead, mentor, and develop a small purchasing team. Additional Information Discover a world of unparalleled perks tailored just for you: Competitive Salary, service charge and anannual 10% performance bonus. Employee Benefit Card - Discounted rates at Accor properties worldwide. Free Stays in the UK or Ireland (4 nights/year) - Create unforgettable memories with your loved ones. Sofitel Experience - Enjoy a luxurious night at our hotel, complete with a delightful breakfast. Complimentary Meals While on Duty. Special Rates in F&B, Rooms & Spa - Treat yourself to luxury at unbeatable prices. Be Part of the Largest Hospitality Group in Europe. Exceptional Training and Development Opportunities through Apprenticeship Program. Global Growth Opportunities. Employee Assistance Program with 24/7 GP Access - Your well-being is our priority. Social Events and Activities. Bring passion and dedication to excellence, and we will recogniseyour contribution with a variety of benefits, rewards and developmentopportunities. We also offer a range of wellbeing initiatives, including appswith content to help you feel at your best. Join us, and you can thrive as anindividual as well as being part of a supportive and inclusive team. Let your passion shine, visit aCareers page at
Dec 15, 2025
Full time
Overview At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause-it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality. Job Description: The Purchasing Manager is responsible for managing the hotel's procurement process, ensuring the timely and cost-effective purchase of goods and services needed for the operation of the hotel. This includes working closely with various departments to forecast needs, sourcing suppliers, negotiating contracts, and maintaining proper inventory levels to meet operational requirements. The Purchasing Manager ensures that all purchased goods meet the hotel's quality standards, sustainability requirements and compliance regulations. Responsibilities Procurement & Sourcing Identify, evaluate, and negotiate with suppliers for a wide variety of goods and services, including food & beverage, linens, toiletries, cleaning products, maintenance supplies, etc. Develop and maintain strong supplier relationships to ensure reliable, high-quality, and cost-effective purchasing. Review market trends, pricing, and new products to ensure the hotel is getting competitive pricing and high-quality products. Maintain and update accurate records of all purchase orders, invoices, and delivery notes. Inventory & Stock Control: Monitor stock levels across various departments and ensure the availability of necessary items without overstocking. Work with department heads to forecast needs based on occupancy rates, forecasted covers, seasonal trends, and C&E events. Maintain and track inventory records, managing stock rotation to minimize wastage or spoilage. Cost Control & Budgeting: Work with the hotel's finance and operations teams to develop purchasing budgets and ensure purchases align with budget constraints. Assist in preparing and adhering to the hotel's daily food flash. Assist in implementing a purchasing/procurement system at the hotel. Regularly assess and identify opportunities for cost-saving measures or process improvements. Ensure that all purchases are made within the agreed budget limits while maintaining quality and meeting operational needs. Vendor Management & Relationship Building: Develop and maintain relationships with vendors and suppliers, ensuring quality service and timely delivery. Manage vendor contracts, including pricing, delivery schedules, and payment terms. Resolve any issues with suppliers regarding the quality of products, pricing discrepancies, or delivery delays. Quality Control & Compliance: Ensure all products meet the hotel's quality standards and adhere to health, safety, sustainability requirements and legal regulations. Monitor product quality and ensure compliance with food safety and environmental regulations where applicable (e.g., sustainable sourcing practices, allergy information for food products). Handle the return or replacement of defective or substandard items. Collaboration with Hotel Departments: Collaborate with key hotel departments (e.g., housekeeping, kitchen, maintenance, and guest relations) to understand their specific needs and coordinate the timely purchase of necessary supplies. Communicate effectively with department heads to ensure efficient order processing and avoid operational disruptions. Provide training and guidance to purchasing staff and other departments on SOPs and best practices related to procurement processes. Monitor and track adherence to SOPs within the purchasing department to ensure compliance at all times. Manage the creation, implementation, and regular updating of Standard Operating Procedures (SOPs) for purchasing processes, ensuring they are in line with hotel policies and the new procurement/purchasing system. Record-Keeping & Reporting: Maintain accurate purchasing records, order histories, and supplier agreements. Generate purchasing reports for management, providing data on spending, supplier performance, and inventory status. Analyse purchasing data to provide insights into spending patterns and identify areas for improvement. Qualifications Proven experience in procurement or purchasing management within the luxury hospitality industry. Strong supplier negotiation skills with the ability to secure high-quality products at competitive prices. Comprehensive knowledge of food & beverage, housekeeping, and hotel operations supply requirements. Ability to develop and maintain strong relationships with local and international vendors. Expertise in budgeting, cost control, and inventory management to support hotel financial targets. Familiarity with sustainable purchasing practices and commitment to Sofitel's environmental standards. Strong analytical skills to monitor market trends, pricing, and product availability. Proficiency with purchasing systems. Excellent communication skills and ability to work collaboratively with all hotel departments. Strong organisational abilities, attention to detail, and ability to manage multiple priorities. High level of integrity and adherence to brand standards and compliance requirements. Ability to lead, mentor, and develop a small purchasing team. Additional Information Discover a world of unparalleled perks tailored just for you: Competitive Salary, service charge and anannual 10% performance bonus. Employee Benefit Card - Discounted rates at Accor properties worldwide. Free Stays in the UK or Ireland (4 nights/year) - Create unforgettable memories with your loved ones. Sofitel Experience - Enjoy a luxurious night at our hotel, complete with a delightful breakfast. Complimentary Meals While on Duty. Special Rates in F&B, Rooms & Spa - Treat yourself to luxury at unbeatable prices. Be Part of the Largest Hospitality Group in Europe. Exceptional Training and Development Opportunities through Apprenticeship Program. Global Growth Opportunities. Employee Assistance Program with 24/7 GP Access - Your well-being is our priority. Social Events and Activities. Bring passion and dedication to excellence, and we will recogniseyour contribution with a variety of benefits, rewards and developmentopportunities. We also offer a range of wellbeing initiatives, including appswith content to help you feel at your best. Join us, and you can thrive as anindividual as well as being part of a supportive and inclusive team. Let your passion shine, visit aCareers page at
Plant Manager, Manufacturing Operations
Link Engineering Company Plymouth, Devon
Discover Your Potential. Pursue Your Passion. Do you want to be part of Link Group? At LINK, we value our diverse and talented group of employees, and are committed to offering a positive work environment that will challenge you to be your best. We are looking for hardworking individuals that carry the same values that we live by each and every day: Commitment, Accountability, Can-Do Attitude, Courage and Humility. As a LINK employee, you have access to a package of benefits, including Medical, Dental and Vision Insurance, Life & AD&D insurance, flexible spending accounts, paid holidays and vacation time-off. Our retirement plan includes a 401(k) plan with a company match. Link is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, other protected veteran status, and any other protected class under law. Accessibility for Applicants with Disabilities: If you need a reasonable accommodation for the online application process due to a disability please call 1-. Please provide your contact information and details about the posted position of interest. Only inquiries regarding assistance for those who need an accommodation with the online application process due to a disability will be returned. Position: Plant Manager, Manufacturing Operations Location: Plymouth, MI Job Id:2624 # of Openings:1 Plant Manager, Manufacturing Operations - Plymouth, MI Discover your potential. Pursue your passion. Link Engineering Company (LINK) is a premier designer and manufacturer of precision test equipment, we specialize in developing customized solutions for Automotive, Aviation, Off-Highway, Rail and Civil Engineering industries. We are headquartered in Plymouth, Michigan, and maintain testing laboratories, manufacturing, and support facilities around the globe. Link Engineering Company was established in 1935, and has been a family-owned company ever since. We treat our customers and employees as if they are part of our family. LINK is a premier designer and manufacturer of precision test equipment. We specialize in developing customized solutions for Automotive, Aviation, Off-Highway, Rail and Civil Engineering industries. We are headquartered in Plymouth, Michigan, and maintain testing laboratories, manufacturing, and support facilities around the globe. As the Manufacturing Operations Plant Manager, you will be responsible for leading our plant floor with a focus on operational excellence, safety, and continuous improvement. The ideal candidate will be a strategic thinker and hands on leader who can drive productivity, ensure quality standards, and foster a culture of accountability and innovation. Main Responsibilities Oversee daily operations of the plant, ensuring efficient production and adherence to safety and quality standards Follow, develop, and improve overall operational management system and best practices. Develop and implement strategies to improve productivity, reduce costs, and optimize resource utilization Lead, mentor, and manage plant staff including supervisors, technicians, and production workers Set and drive goals and key performance indicators for individual teams, to support business goals for profitability, on time delivery, and customer satisfaction. Ensure compliance with environmental, health, and safety regulations Collaborate with cross functional teams including supply chain, engineering, and quality to accomplish shared business and production goals Drive lean manufacturing and continuous improvement initiatives that increase efficiency and drive profitability. Maintain equipment and infrastructure to minimize downtime and maximize efficiency Establish scalable teams and processes for sustainable growth. Responsible for Talent Management processes within assigned area. This includes but not limited to: hiring, strategic resource reviews, performance management, planning, compensation processes, terminations and maintaining adequate staffing levels per business needs. Responsible for Training and Development initiatives within assigned area: coordination and execution of Individual Development Plans and associated training/development assignments. Drive a continuous improvement culture within your team documenting, recommending and implementing improvement opportunities through our quality system. Ensure adherence to company policies, legal and ethical business practices. Ensure adherence to LINK quality process and procedures. Possess mental faculties consistent with performing the minimum requirements of the job. Be a role model and advocate of the LINK culture that is consistent and emphasizes the identified mission, vision, and values of the organization. Embody the Ownership Brand Driver (Accountability, Commitment, Can Do Attitude, Courage, & Humility). Qualifications Bachelor's degree in Engineering, Business, or related field Minimum of 7 years of experience in plant or operations management, preferably in a manufacturing environment Knowledge, Skills & Abilities Strong leadership and team building skills Strong communication skills (written and verbal) in the English language Proven track record of relentlessly driving process, operational rigor, improvements and managing change Excellent problem solving, decision making, and communication abilities Familiarity with ERP systems and manufacturing software Knowledge of lean manufacturing, Six Sigma, or other process improvement methodologies Strong understanding of workplace safety practices. Excellent attention to detail, organization, and time management skills. Physical Requirements Ability to walk. Ability to speak verbally and read in English. Ability to see with corrective lenses. Ability to hear. Ability to lift up to 50 pounds. Ability to bend, stoop, crouch, reach, hand eye coordination, and manual dexterity. Ability to use a computer. Able to travel up to 30% domestically. Normal hazards related to working in an office environment. Normal hazards related to working in a manufacturing and testing environment. Normal hazards related to road and air travel. LINK is an Equal Employment Opportunity Employer. Minorities/Females/Veterans/Disabled. VEVRRA Federal Contractor. LINK is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employees to electronically verify the employment eligibility of their newly hired employees in the United States. Accessibility for Applicants with Disabilities: If you need a reasonable accommodation for the online application process due to a disability please call 1-. Please provide your contact information and details about the posted position of interest. Only inquiries regarding assistance for those who need accommodation with the online application process due to a disability will be returned. Note to all Agencies / Direct Placement: LINK has a team of dedicated recruiters who are responsible for all hiring needs. Our practice is to partner and work with our approved vendors only and on an as needed basis. LINK has identified and finalized our list of preferred vendors and the review process has been closed. We do not accept resumes from recruiting agencies that are not a preferred vendor, have not been authorized or approved by Corporate Recruiting to partner on a position and have not signed LINK's vendor agreement. Any resumes submitted from unapproved vendors will be considered unsolicited, and LINK will not be obligated to pay a referral fee.
Dec 15, 2025
Full time
Discover Your Potential. Pursue Your Passion. Do you want to be part of Link Group? At LINK, we value our diverse and talented group of employees, and are committed to offering a positive work environment that will challenge you to be your best. We are looking for hardworking individuals that carry the same values that we live by each and every day: Commitment, Accountability, Can-Do Attitude, Courage and Humility. As a LINK employee, you have access to a package of benefits, including Medical, Dental and Vision Insurance, Life & AD&D insurance, flexible spending accounts, paid holidays and vacation time-off. Our retirement plan includes a 401(k) plan with a company match. Link is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, other protected veteran status, and any other protected class under law. Accessibility for Applicants with Disabilities: If you need a reasonable accommodation for the online application process due to a disability please call 1-. Please provide your contact information and details about the posted position of interest. Only inquiries regarding assistance for those who need an accommodation with the online application process due to a disability will be returned. Position: Plant Manager, Manufacturing Operations Location: Plymouth, MI Job Id:2624 # of Openings:1 Plant Manager, Manufacturing Operations - Plymouth, MI Discover your potential. Pursue your passion. Link Engineering Company (LINK) is a premier designer and manufacturer of precision test equipment, we specialize in developing customized solutions for Automotive, Aviation, Off-Highway, Rail and Civil Engineering industries. We are headquartered in Plymouth, Michigan, and maintain testing laboratories, manufacturing, and support facilities around the globe. Link Engineering Company was established in 1935, and has been a family-owned company ever since. We treat our customers and employees as if they are part of our family. LINK is a premier designer and manufacturer of precision test equipment. We specialize in developing customized solutions for Automotive, Aviation, Off-Highway, Rail and Civil Engineering industries. We are headquartered in Plymouth, Michigan, and maintain testing laboratories, manufacturing, and support facilities around the globe. As the Manufacturing Operations Plant Manager, you will be responsible for leading our plant floor with a focus on operational excellence, safety, and continuous improvement. The ideal candidate will be a strategic thinker and hands on leader who can drive productivity, ensure quality standards, and foster a culture of accountability and innovation. Main Responsibilities Oversee daily operations of the plant, ensuring efficient production and adherence to safety and quality standards Follow, develop, and improve overall operational management system and best practices. Develop and implement strategies to improve productivity, reduce costs, and optimize resource utilization Lead, mentor, and manage plant staff including supervisors, technicians, and production workers Set and drive goals and key performance indicators for individual teams, to support business goals for profitability, on time delivery, and customer satisfaction. Ensure compliance with environmental, health, and safety regulations Collaborate with cross functional teams including supply chain, engineering, and quality to accomplish shared business and production goals Drive lean manufacturing and continuous improvement initiatives that increase efficiency and drive profitability. Maintain equipment and infrastructure to minimize downtime and maximize efficiency Establish scalable teams and processes for sustainable growth. Responsible for Talent Management processes within assigned area. This includes but not limited to: hiring, strategic resource reviews, performance management, planning, compensation processes, terminations and maintaining adequate staffing levels per business needs. Responsible for Training and Development initiatives within assigned area: coordination and execution of Individual Development Plans and associated training/development assignments. Drive a continuous improvement culture within your team documenting, recommending and implementing improvement opportunities through our quality system. Ensure adherence to company policies, legal and ethical business practices. Ensure adherence to LINK quality process and procedures. Possess mental faculties consistent with performing the minimum requirements of the job. Be a role model and advocate of the LINK culture that is consistent and emphasizes the identified mission, vision, and values of the organization. Embody the Ownership Brand Driver (Accountability, Commitment, Can Do Attitude, Courage, & Humility). Qualifications Bachelor's degree in Engineering, Business, or related field Minimum of 7 years of experience in plant or operations management, preferably in a manufacturing environment Knowledge, Skills & Abilities Strong leadership and team building skills Strong communication skills (written and verbal) in the English language Proven track record of relentlessly driving process, operational rigor, improvements and managing change Excellent problem solving, decision making, and communication abilities Familiarity with ERP systems and manufacturing software Knowledge of lean manufacturing, Six Sigma, or other process improvement methodologies Strong understanding of workplace safety practices. Excellent attention to detail, organization, and time management skills. Physical Requirements Ability to walk. Ability to speak verbally and read in English. Ability to see with corrective lenses. Ability to hear. Ability to lift up to 50 pounds. Ability to bend, stoop, crouch, reach, hand eye coordination, and manual dexterity. Ability to use a computer. Able to travel up to 30% domestically. Normal hazards related to working in an office environment. Normal hazards related to working in a manufacturing and testing environment. Normal hazards related to road and air travel. LINK is an Equal Employment Opportunity Employer. Minorities/Females/Veterans/Disabled. VEVRRA Federal Contractor. LINK is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employees to electronically verify the employment eligibility of their newly hired employees in the United States. Accessibility for Applicants with Disabilities: If you need a reasonable accommodation for the online application process due to a disability please call 1-. Please provide your contact information and details about the posted position of interest. Only inquiries regarding assistance for those who need accommodation with the online application process due to a disability will be returned. Note to all Agencies / Direct Placement: LINK has a team of dedicated recruiters who are responsible for all hiring needs. Our practice is to partner and work with our approved vendors only and on an as needed basis. LINK has identified and finalized our list of preferred vendors and the review process has been closed. We do not accept resumes from recruiting agencies that are not a preferred vendor, have not been authorized or approved by Corporate Recruiting to partner on a position and have not signed LINK's vendor agreement. Any resumes submitted from unapproved vendors will be considered unsolicited, and LINK will not be obligated to pay a referral fee.

Modal Window

  • Home
  • Contact
  • About Us
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • Facebook
  • Twitter
  • Google Plus
  • LinkedIn
Parent and Partner sites: IT Job Board | Jobs Near Me | RightTalent.co.uk | Quantity Surveyor jobs | Building Surveyor jobs | Construction Recruitment | Talent Recruiter | Construction Job Board | Property jobs | myJobsnearme.com | Jobs near me
© 2008-2025 Jobsite Jobs | Designed by Web Design Agency