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Senior Associate, UK Institutional Client Services & Business Development
Dimensional Fund Advisors
Senior Associate, UK Institutional Client Services & Business Development page is loaded Senior Associate, UK Institutional Client Services & Business Development Apply locations London time type Full time posted on Posted 9 Days Ago job requisition id Notes to applicants: Dimensional sees great value from collaborating in our offices and appreciates the benefits of flexibility. Most roles fit our office-first hybrid approach: We are together on our campuses Tuesdays, Wednesdays, and Thursdays and have the choice to work in the office or remotely, depending on what is best for that work day, on Mondays and Fridays. This approach maximizes in-person collaboration and interaction while simultaneously providing flexibility and applies to most roles globally with a few exceptions that require more or less time in the office. Please discuss with your Recruiter to confirm the details for this specific role. Resumes and portfolios (when applicable) are required as part of your application. When applying from a mobile device or tablet, you may not be able to attach a resume. If you cannot include an attachment at the time of your application, you will receive a follow up email asking you to attach your resume from a computer. Here at Dimensional, we strive to be an inclusive workplace for all. Even if you do not match every qualification listed, if you are interested in who we are, what we do, and why we do it, we suggest and encourage you to apply. The use of Artificial Intelligence during interviews and skill testing is prohibited, unless Dimensional Fund Advisors has authorized such use. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, such accommodation is available upon request. Job Description: The UK is a strategic area of focus for the firm, and as such, we are growing our team based in London that focuses on Institutions, Consultant Relations, New Client Acquisition and Client Servicing. We work with large Institutions, Financial Intermediaries, Insurance Companies, Banks and Wealth Managers and by building strong relationships with these organisations, Dimensional is better equipped to understand their investment needs and identify opportunities. The team use their detailed knowledge of the broader investment industry and Dimensional's unique investment approach, to provide solutions for prospects and clients across the region. This is a fantastic opportunity to join a high calibre group of people who demonstrate drive, ambition, and initiative. In return, you will be rewarded with genuine career development opportunities. The Opportunity As a Senior Associate within EMEA's Global Client Group, you would be responsible for supporting activities in business development, relationship management and client servicing. This is a broad role dedicated to building and maintaining relationships with Investment Consultants, large asset owners and decision makers across DB, DC, Insurance, Discretionary Fund Managers and Wealth Managers (including Family Offices). You will play an integral role in delivering high quality relationship management, superior query resolution expertise and highly detailed technical investment support. It will be through the application of these tasks and interactions that you will deliver an outstanding Dimensional experience for our clients. The role reports into the Head of the Client Relationship Group, EMEA, and you'll be aligned to the team focused on the UK Institutional market and benefit from coaching and mentoring from within the team. Responsibilities Support Regional Directors with all aspects of relationship management and business development for both new and existing clients. You will be fully adept at navigating local regulatory, legal and marketing requirements Actively empowered to lead on an agreed group of organisations and implement a proactive outreach strategy. Attend and/or lead appropriate meetings with clients and prospects. Develop and maintain client facing presentations and many other aspects of business development. Assist in procurement activities through Requests for Information, Requests for Proposals or Due Diligence Questionnaires. You will interact with Legal, Compliance, Marketing, Investments, Trading, Operations and Portfolio Analytics teams regularly. Strong articulation of Dimensional's investment approach and how this benefits clients. Maintain up-to-date knowledge of our investment strategies, including opportunities to customise this for segregated accounts. Manage all aspects of Client onboarding, Transition Management and changes/updates to investment guidelines or legal agreements. Maintain client and prospect information in Dimensional's CRM system by accurately and timely recording of activities. Foster and leverage relationships with new colleagues and our other DFA offices. Qualifications Bachelor's Degree, or equivalent, in Finance, Business, Economics or related field preferred. Demonstrate a strong record in delivering exemplary client service. Proven analytical and numeracy skills with a high attention to detail. Excellent time management, prioritisation skills, resourceful and analytical. Strong written and verbal communication skills. Ability to work effectively in a fast-paced environment and to tight deadlines. Confident self-starter capable of managing multiple projects. Strong computer skills with proficiency in Excel, PowerPoint and Word. Hold, or complete the Investment Management Certificate by the end of probation (6 months). Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth. It is the policy of the Company to provide equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to actual or perceived race, color, religion, religious practice, creed, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), caregiver status, gender, gender identity, gender expression, transgender identity, national origin, age, mental or physical disability, ancestry, medical condition, marital status, familial status, domestic partnership status, military or veteran status or service, unemployment status, citizenship status or alienage, sexual orientation, status as a victim of domestic violence, status as a victim of stalking, status as a victim of sex offenses, genetic information, political activities or recreational activities, arrest or conviction record, salary history, natural hairstyle or any other status protected by applicable law except as otherwise required or permitted by law or regulation applicable to the Company or its affiliates.
Jul 26, 2025
Full time
Senior Associate, UK Institutional Client Services & Business Development page is loaded Senior Associate, UK Institutional Client Services & Business Development Apply locations London time type Full time posted on Posted 9 Days Ago job requisition id Notes to applicants: Dimensional sees great value from collaborating in our offices and appreciates the benefits of flexibility. Most roles fit our office-first hybrid approach: We are together on our campuses Tuesdays, Wednesdays, and Thursdays and have the choice to work in the office or remotely, depending on what is best for that work day, on Mondays and Fridays. This approach maximizes in-person collaboration and interaction while simultaneously providing flexibility and applies to most roles globally with a few exceptions that require more or less time in the office. Please discuss with your Recruiter to confirm the details for this specific role. Resumes and portfolios (when applicable) are required as part of your application. When applying from a mobile device or tablet, you may not be able to attach a resume. If you cannot include an attachment at the time of your application, you will receive a follow up email asking you to attach your resume from a computer. Here at Dimensional, we strive to be an inclusive workplace for all. Even if you do not match every qualification listed, if you are interested in who we are, what we do, and why we do it, we suggest and encourage you to apply. The use of Artificial Intelligence during interviews and skill testing is prohibited, unless Dimensional Fund Advisors has authorized such use. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, such accommodation is available upon request. Job Description: The UK is a strategic area of focus for the firm, and as such, we are growing our team based in London that focuses on Institutions, Consultant Relations, New Client Acquisition and Client Servicing. We work with large Institutions, Financial Intermediaries, Insurance Companies, Banks and Wealth Managers and by building strong relationships with these organisations, Dimensional is better equipped to understand their investment needs and identify opportunities. The team use their detailed knowledge of the broader investment industry and Dimensional's unique investment approach, to provide solutions for prospects and clients across the region. This is a fantastic opportunity to join a high calibre group of people who demonstrate drive, ambition, and initiative. In return, you will be rewarded with genuine career development opportunities. The Opportunity As a Senior Associate within EMEA's Global Client Group, you would be responsible for supporting activities in business development, relationship management and client servicing. This is a broad role dedicated to building and maintaining relationships with Investment Consultants, large asset owners and decision makers across DB, DC, Insurance, Discretionary Fund Managers and Wealth Managers (including Family Offices). You will play an integral role in delivering high quality relationship management, superior query resolution expertise and highly detailed technical investment support. It will be through the application of these tasks and interactions that you will deliver an outstanding Dimensional experience for our clients. The role reports into the Head of the Client Relationship Group, EMEA, and you'll be aligned to the team focused on the UK Institutional market and benefit from coaching and mentoring from within the team. Responsibilities Support Regional Directors with all aspects of relationship management and business development for both new and existing clients. You will be fully adept at navigating local regulatory, legal and marketing requirements Actively empowered to lead on an agreed group of organisations and implement a proactive outreach strategy. Attend and/or lead appropriate meetings with clients and prospects. Develop and maintain client facing presentations and many other aspects of business development. Assist in procurement activities through Requests for Information, Requests for Proposals or Due Diligence Questionnaires. You will interact with Legal, Compliance, Marketing, Investments, Trading, Operations and Portfolio Analytics teams regularly. Strong articulation of Dimensional's investment approach and how this benefits clients. Maintain up-to-date knowledge of our investment strategies, including opportunities to customise this for segregated accounts. Manage all aspects of Client onboarding, Transition Management and changes/updates to investment guidelines or legal agreements. Maintain client and prospect information in Dimensional's CRM system by accurately and timely recording of activities. Foster and leverage relationships with new colleagues and our other DFA offices. Qualifications Bachelor's Degree, or equivalent, in Finance, Business, Economics or related field preferred. Demonstrate a strong record in delivering exemplary client service. Proven analytical and numeracy skills with a high attention to detail. Excellent time management, prioritisation skills, resourceful and analytical. Strong written and verbal communication skills. Ability to work effectively in a fast-paced environment and to tight deadlines. Confident self-starter capable of managing multiple projects. Strong computer skills with proficiency in Excel, PowerPoint and Word. Hold, or complete the Investment Management Certificate by the end of probation (6 months). Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth. It is the policy of the Company to provide equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to actual or perceived race, color, religion, religious practice, creed, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), caregiver status, gender, gender identity, gender expression, transgender identity, national origin, age, mental or physical disability, ancestry, medical condition, marital status, familial status, domestic partnership status, military or veteran status or service, unemployment status, citizenship status or alienage, sexual orientation, status as a victim of domestic violence, status as a victim of stalking, status as a victim of sex offenses, genetic information, political activities or recreational activities, arrest or conviction record, salary history, natural hairstyle or any other status protected by applicable law except as otherwise required or permitted by law or regulation applicable to the Company or its affiliates.
Hays
Early Careers L&D Advisor
Hays
Early Careers L&D Advisor - £50K - Hybrid - Perm Your new company Global law firm withoffices across EMEA and the US. Working in the London office, with around 700employees in the London office. Your new role In this newly createdrole, you will be providing Early Careers Advisory support across the firm'strainee development projects (SQE, QWE, seat rotations, solicitorapprenticeships). Management of seat performance/appraisal process Advise on trainee performance through communication with managers and trainees on a continuous basis Provide mentors/supervisors with professional guidance Gather trainee feedback to advise on future development of schemes Owning all stages of the seat rotation process Creating and maintaining strong relationships with stakeholders Chair regular meetings with trainees Support on qualifications Support on various ad-hoc projects, getting involved in wider HR, such as DE&I and engagement initiatives Support wider team when needed - such as in the trainee attraction and recruitment piece What you'll need to succeed Knowledge and understanding of the early careers process, particularly within the legal/professional services field Proven strong stakeholder management Knowledge and understanding of seat rotation and legal qualification routes Comfortable having difficult conversations in a mentorship/pastoral capacity Able to manage multiple tasks and work well to deadlines What you'll get in return Salary of £50K + discretionary bonus What you need to do now If you're interested in this role, click 'apply now'to forward an up-to-date copy of your CV. If this role doesn't sound quite right for you, butyou know somebody who it does sound right for, please do pass on their detailsto #
Jul 26, 2025
Full time
Early Careers L&D Advisor - £50K - Hybrid - Perm Your new company Global law firm withoffices across EMEA and the US. Working in the London office, with around 700employees in the London office. Your new role In this newly createdrole, you will be providing Early Careers Advisory support across the firm'strainee development projects (SQE, QWE, seat rotations, solicitorapprenticeships). Management of seat performance/appraisal process Advise on trainee performance through communication with managers and trainees on a continuous basis Provide mentors/supervisors with professional guidance Gather trainee feedback to advise on future development of schemes Owning all stages of the seat rotation process Creating and maintaining strong relationships with stakeholders Chair regular meetings with trainees Support on qualifications Support on various ad-hoc projects, getting involved in wider HR, such as DE&I and engagement initiatives Support wider team when needed - such as in the trainee attraction and recruitment piece What you'll need to succeed Knowledge and understanding of the early careers process, particularly within the legal/professional services field Proven strong stakeholder management Knowledge and understanding of seat rotation and legal qualification routes Comfortable having difficult conversations in a mentorship/pastoral capacity Able to manage multiple tasks and work well to deadlines What you'll get in return Salary of £50K + discretionary bonus What you need to do now If you're interested in this role, click 'apply now'to forward an up-to-date copy of your CV. If this role doesn't sound quite right for you, butyou know somebody who it does sound right for, please do pass on their detailsto #
Grid Modernization Business Development Lead
DNV Germany Holding GmbH
AboutEnergy Systems We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry. Do you want to be part of an organization dedicated to tackling global issues such as climate change? Are you enthusiastic about modernizing energy systems to support decarbonization, electrification, and the energy transition? Are you looking for an opportunity to collaborate with a team of engaged, creative colleagues to deliver industry-leading solutions to grid modernization? DNV is growing its grid modernization service offering to provide customers with strategic advisory support as they adapt their transmission and distribution networks to be resilient, reliable, flexible, secure, and equitable. DNV is seeking a Grid Modernization Business Development Leader to lead business development efforts for this service, working with new and existing customers throughout planning, integration, monitoring, and operation of grid modernization efforts to incorporate increased electrification, expansion of clean energy generation and storage resources, and general grid expansion. This includes efforts around distribution planning, Distributed Energy Resource Management Systems (DERMS) and Advanced Distribution Management Systems (ADMS) advisory, standardization of data protocols (such as the Common Information Model or CIM), and integration of benefit cost assessment (BCA) frameworks that consider advanced grid solutions alongside traditional assets. The Business Development Leader will be responsible for growing key services and will have a strong market and customer focus. You will manage customer relations, customer feedback, and help the Grid Modernization team develop and execute on the strategy to expand services. Collaborating closely with other leaders, you will be responsible for developing targeted key services in grid modernization. The ideal candidate will bring existing relationships with utility customers and can develop sole source opportunities from this customer base while also managing bids for competitive solicitations. This role is based at our DNV office in North Andover or Medford, MA; Portland, ME; New York, NY; Oakland, CA; Arlington, VA; Madison, WI; Seattle, WA, Portland, OR and Houston, TX , presenting a dynamic hybrid schedule where employees will typically spend three (3) days per week working from either a DNV office or client location/site. Further details regarding role-specific requirements will be shared during the interview process. What you'll do: Lead business development efforts to expand grid modernization services for existing and new customers. Create resources and support tools for grid modernization strategies that help customers develop strategies to procure and/or integrate solutions such as DERMS and ADMS. Support project-based teams in the delivery of studies and analyses, acting as a leader and subject matter expert. While this role is focused on business development, the ideal candidate will be expected to spend about 30% of their time on client projects after the role is established. Interpret customers' problems to be solved and convert into value-added opportunities. Collaborate with DNV staff on other teams in North America and globally (Digitalization & Analytics, Design & Evaluation, and Engineering & Technology, Power System Advisory, Storage and Grid Edge, and Renewables Advisory) to identify opportunities for collaboration and innovation and develop creative approaches to customer problems. Operate with a teamwork mentality that leads to building and maintaining interpersonal relationships, providing guidance to researchers and consultants and collaborating with other project managers and team members to share knowledge and best practices Ensure all work products are high quality, effective, and timely; effectively utilize analysts and consultants at DNV to effectively ensure high standards of accuracy. Act as a public spokesperson for DNV representing the organization at conferences and other public speaking venues. Generous paid time off (vacation, sick days, company holidays, personal days) Multiple Medical and Dental benefit plans to choose from, Vision benefits Spending accounts - FSA, Dependent Care, Commuter Benefits, company-seeded HSA Employer-paid, therapist-led, virtual care services through Talkspace 401(k) with company match Company provided life insurance, short-term, and long-term disability benefits Education reimbursement program Flexible work schedule Charitable Matched Giving and Volunteer Rewards through our Impact Program Volunteer time off (VTO) paid by the company Career advancement opportunities Benefits vary based on position, tenure, location, and employee election DNV is a proud equal opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department (). Information received relating to accommodation will be addressed confidentially. For more information DNV provides a reasonable range of compensation for this role. The actual compensation is influenced by a wide array of factors, including but not limited to skill set, level of experience, and specific location. The range of starting pay for this role is $140,000.00-$195,000.00." What's Required Bachelor's degree with emphasis in a relevant discipline (Such as Business, Statistics, Economics, Environmental and Energy Policy, Engineering) Minimum of 10 years of work experience in transmission and distribution planning or operations, grid modernization, or power systems engineering in the energy industry Experience with business development (proposal development and/or proactive business development) Demonstrated curiosity and desire to continue learning and evolving with the market. An understanding of technologies and trends in transmission/distribution planning and grid modernization market developments, policies, and best practices. Willingness to undertake new and exciting activities and think creatively to find a solution to a problem. An interest in using data and research to tell a story. Motivation for sourcing and/or successfully steering efforts to obtain new business Excellent written and verbal English communication skills; demonstrated ability to write for different audiences, including proposal development Comfortable communicating with team members with different cultural backgrounds and experience. Ability to work collaboratively with a diverse team and have a positive, team-oriented attitude and professional demeanor Strong written and verbal English communication skills We conduct pre-employment drug and background screening What is Preferred Master's degree or emphasis in a relevant discipline (Such as Business, Statistics, Economics, Environmental and Energy Policy, Engineering) Experience in a consulting or team-based research environment or experience working at or with electric utilities, regional grid operators, or other relevant organizations developing energy transition initiatives and analyses. Experience in the analysis of grid services and impact opportunities of EE, DR, DER, electrification, VPPs and NWAs. Immigration-related employment benefits, for example visa sponsorship, are not available for this position
Jul 26, 2025
Full time
AboutEnergy Systems We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry. Do you want to be part of an organization dedicated to tackling global issues such as climate change? Are you enthusiastic about modernizing energy systems to support decarbonization, electrification, and the energy transition? Are you looking for an opportunity to collaborate with a team of engaged, creative colleagues to deliver industry-leading solutions to grid modernization? DNV is growing its grid modernization service offering to provide customers with strategic advisory support as they adapt their transmission and distribution networks to be resilient, reliable, flexible, secure, and equitable. DNV is seeking a Grid Modernization Business Development Leader to lead business development efforts for this service, working with new and existing customers throughout planning, integration, monitoring, and operation of grid modernization efforts to incorporate increased electrification, expansion of clean energy generation and storage resources, and general grid expansion. This includes efforts around distribution planning, Distributed Energy Resource Management Systems (DERMS) and Advanced Distribution Management Systems (ADMS) advisory, standardization of data protocols (such as the Common Information Model or CIM), and integration of benefit cost assessment (BCA) frameworks that consider advanced grid solutions alongside traditional assets. The Business Development Leader will be responsible for growing key services and will have a strong market and customer focus. You will manage customer relations, customer feedback, and help the Grid Modernization team develop and execute on the strategy to expand services. Collaborating closely with other leaders, you will be responsible for developing targeted key services in grid modernization. The ideal candidate will bring existing relationships with utility customers and can develop sole source opportunities from this customer base while also managing bids for competitive solicitations. This role is based at our DNV office in North Andover or Medford, MA; Portland, ME; New York, NY; Oakland, CA; Arlington, VA; Madison, WI; Seattle, WA, Portland, OR and Houston, TX , presenting a dynamic hybrid schedule where employees will typically spend three (3) days per week working from either a DNV office or client location/site. Further details regarding role-specific requirements will be shared during the interview process. What you'll do: Lead business development efforts to expand grid modernization services for existing and new customers. Create resources and support tools for grid modernization strategies that help customers develop strategies to procure and/or integrate solutions such as DERMS and ADMS. Support project-based teams in the delivery of studies and analyses, acting as a leader and subject matter expert. While this role is focused on business development, the ideal candidate will be expected to spend about 30% of their time on client projects after the role is established. Interpret customers' problems to be solved and convert into value-added opportunities. Collaborate with DNV staff on other teams in North America and globally (Digitalization & Analytics, Design & Evaluation, and Engineering & Technology, Power System Advisory, Storage and Grid Edge, and Renewables Advisory) to identify opportunities for collaboration and innovation and develop creative approaches to customer problems. Operate with a teamwork mentality that leads to building and maintaining interpersonal relationships, providing guidance to researchers and consultants and collaborating with other project managers and team members to share knowledge and best practices Ensure all work products are high quality, effective, and timely; effectively utilize analysts and consultants at DNV to effectively ensure high standards of accuracy. Act as a public spokesperson for DNV representing the organization at conferences and other public speaking venues. Generous paid time off (vacation, sick days, company holidays, personal days) Multiple Medical and Dental benefit plans to choose from, Vision benefits Spending accounts - FSA, Dependent Care, Commuter Benefits, company-seeded HSA Employer-paid, therapist-led, virtual care services through Talkspace 401(k) with company match Company provided life insurance, short-term, and long-term disability benefits Education reimbursement program Flexible work schedule Charitable Matched Giving and Volunteer Rewards through our Impact Program Volunteer time off (VTO) paid by the company Career advancement opportunities Benefits vary based on position, tenure, location, and employee election DNV is a proud equal opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department (). Information received relating to accommodation will be addressed confidentially. For more information DNV provides a reasonable range of compensation for this role. The actual compensation is influenced by a wide array of factors, including but not limited to skill set, level of experience, and specific location. The range of starting pay for this role is $140,000.00-$195,000.00." What's Required Bachelor's degree with emphasis in a relevant discipline (Such as Business, Statistics, Economics, Environmental and Energy Policy, Engineering) Minimum of 10 years of work experience in transmission and distribution planning or operations, grid modernization, or power systems engineering in the energy industry Experience with business development (proposal development and/or proactive business development) Demonstrated curiosity and desire to continue learning and evolving with the market. An understanding of technologies and trends in transmission/distribution planning and grid modernization market developments, policies, and best practices. Willingness to undertake new and exciting activities and think creatively to find a solution to a problem. An interest in using data and research to tell a story. Motivation for sourcing and/or successfully steering efforts to obtain new business Excellent written and verbal English communication skills; demonstrated ability to write for different audiences, including proposal development Comfortable communicating with team members with different cultural backgrounds and experience. Ability to work collaboratively with a diverse team and have a positive, team-oriented attitude and professional demeanor Strong written and verbal English communication skills We conduct pre-employment drug and background screening What is Preferred Master's degree or emphasis in a relevant discipline (Such as Business, Statistics, Economics, Environmental and Energy Policy, Engineering) Experience in a consulting or team-based research environment or experience working at or with electric utilities, regional grid operators, or other relevant organizations developing energy transition initiatives and analyses. Experience in the analysis of grid services and impact opportunities of EE, DR, DER, electrification, VPPs and NWAs. Immigration-related employment benefits, for example visa sponsorship, are not available for this position
Hays
Talent Manager
Hays
Talent Manager, Perm, £50-60K, London, Hybrid Your new company You will be joining the Head Office function of aproperty management company, focusing on luxury developments in London'sresidential market. They are investing in their Human Resources team and theTalent Manager position is a newly created role. You will be reporting directlyinto the Head of HR and the MD. Your new role You will be working with the Head of HR in this newlycreated role in order to enhance the talent function. You will be managing thefull cycle of recruitment, including sourcing, interviewing and evaluatingcandidates on projects both in the UK and internationally. You will also be responsible for onboarding andoverseeing probationary/development reviews for new employees. This role willalso feed into the development of company culture, promoting the development ofL&D and retention. Develop and implement an impactful recruitment strategy to meet company hiring needs Management of full recruitment lifecycle including onboarding Manage relationships with relevant agencies and recruitment partners Work closely with internal stakeholders to support recruitment needs, with high quality hires Prompt communication with applicants, ensuring compliance with GDPR Grow and maintain a strong pipeline of talent Tracking recruitment activity in order to make data driven decisions, presenting this data to senior stakeholders regarding progress Manage a referral scheme Create and deliver an effective onboarding process, integrating new hires into the company alongside overseeing their pre-probationary development reviews. Improve recruitment and onboarding processes using employee feedback Contribute positively to the improvement of employer brand Produce a new L&D programme in collaboration with senior stakeholders for front of house and head office employees. Create programs which recognise and reward contributions to the company Enhance company culture which is value-aligned What you'll need to succeed At least 5 years' experience within recruitment, with 3 years at managerial level Experience supporting L&D function Proven track-record of managing the full recruitment process High standard of personal presentation and willing to bring new ideas Luxury/hospitality background ideal Experience developing team culture and positively impacting retention Strong organisational/time management skills with the ability to work under pressure This position may require international travel on occasion High levels of discretion What you'll get in return A salary between£50-60K depending on experience, including generous bonus and package. What you need to do now If you're interested in this role, send your CV toapply now or send your CV directly to #
Jul 26, 2025
Full time
Talent Manager, Perm, £50-60K, London, Hybrid Your new company You will be joining the Head Office function of aproperty management company, focusing on luxury developments in London'sresidential market. They are investing in their Human Resources team and theTalent Manager position is a newly created role. You will be reporting directlyinto the Head of HR and the MD. Your new role You will be working with the Head of HR in this newlycreated role in order to enhance the talent function. You will be managing thefull cycle of recruitment, including sourcing, interviewing and evaluatingcandidates on projects both in the UK and internationally. You will also be responsible for onboarding andoverseeing probationary/development reviews for new employees. This role willalso feed into the development of company culture, promoting the development ofL&D and retention. Develop and implement an impactful recruitment strategy to meet company hiring needs Management of full recruitment lifecycle including onboarding Manage relationships with relevant agencies and recruitment partners Work closely with internal stakeholders to support recruitment needs, with high quality hires Prompt communication with applicants, ensuring compliance with GDPR Grow and maintain a strong pipeline of talent Tracking recruitment activity in order to make data driven decisions, presenting this data to senior stakeholders regarding progress Manage a referral scheme Create and deliver an effective onboarding process, integrating new hires into the company alongside overseeing their pre-probationary development reviews. Improve recruitment and onboarding processes using employee feedback Contribute positively to the improvement of employer brand Produce a new L&D programme in collaboration with senior stakeholders for front of house and head office employees. Create programs which recognise and reward contributions to the company Enhance company culture which is value-aligned What you'll need to succeed At least 5 years' experience within recruitment, with 3 years at managerial level Experience supporting L&D function Proven track-record of managing the full recruitment process High standard of personal presentation and willing to bring new ideas Luxury/hospitality background ideal Experience developing team culture and positively impacting retention Strong organisational/time management skills with the ability to work under pressure This position may require international travel on occasion High levels of discretion What you'll get in return A salary between£50-60K depending on experience, including generous bonus and package. What you need to do now If you're interested in this role, send your CV toapply now or send your CV directly to #
Senior Pensions Manager
Dalriada Trustees Ltd Bristol, Gloucestershire
About Us 3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol and Leeds. The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada) one of the UK's largest professional pension scheme trustee companies. Spence & Partners provides full pension actuarial, consulting, investment consulting and administration services that provide simply smarter solutions for trustees, employers and members and Mantle: reimagines the traditional models of defined benefit pensions administration and actuarial valuation software. The 3173 Culture Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal: Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work. We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the lead and day to day contact for our clients and will manage the delivery of services to the client through our client teams. To make an impact in this role you will be self-motivated and eager to improve member outcomes. Your technical pensions knowledge will be balanced with an ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services, including helping respond to business opportunities. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include managing scheme secretarial support to to project and advisor management. You will have proven project management and organisation skills as well as evidence of building and managing relationship skills. You will be able to provide leadership and support to other members of your team. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions consultancy, pensions administration or pensions project management. Key Responsibilities Core responsibilities include: Act as a lead for outsourced support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Act as day to day contact for clients and scheme advisors Overall project management of a portfolio of pension schemes and specific projects being undertaken Oversee and maintain services in line with the client contract and internal quality standards Lead on issue resolution Oversee delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Own the scheme business plan and lead on addressing any diversion from the plan Monitor budget and ensure recovery and profitability with minimal write-off, identifying out of scope activities Lead on client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check/review supplier bills and oversee payments Business growth responsibilities include: Build a growing network of professional contacts at a regional level Identify business development opportunities and broker an introduction to the business Lead new business pitches Participate in weekly business development calls as appropriate Regularly write blogs and articles as marketing collateral Deliver on client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Support the growth of new business People leadership & management responsibilities Act as a line manager - setting objectives, giving feedback, appraising performance and addressing performance issues Act as a mentor and support to team members Manage resource requirement across clients Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Solid pensions industry background, with scheme secretarial and governance experiance Recent experience in a role which specifically included occupational pension scheme responsibilities Full understanding of pension management and the work carried out by Dalriada Able to demonstrate technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Excellent budget management skills Proven track record of project management exposure Evidence of client management responsibility and ability to manage and progress multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Excellent organisation skills and ability to prioritise and work to client deadlines Experience of new business activity including new business pitches, networking and attending industry events. Use of computerised systems e.g. Microsoft Office products; in particular Excel, Word and PowerPoint; and the ability to learn and utilise bespoke systems and procedures. Mentoring/line management experience Excellent understanding of profitability Desirable Criteria Attainment of the Pensions Regulator's Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Circumstances Location : UK Wide Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the P&C team.
Jul 26, 2025
Full time
About Us 3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol and Leeds. The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada) one of the UK's largest professional pension scheme trustee companies. Spence & Partners provides full pension actuarial, consulting, investment consulting and administration services that provide simply smarter solutions for trustees, employers and members and Mantle: reimagines the traditional models of defined benefit pensions administration and actuarial valuation software. The 3173 Culture Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal: Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work. We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the lead and day to day contact for our clients and will manage the delivery of services to the client through our client teams. To make an impact in this role you will be self-motivated and eager to improve member outcomes. Your technical pensions knowledge will be balanced with an ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services, including helping respond to business opportunities. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include managing scheme secretarial support to to project and advisor management. You will have proven project management and organisation skills as well as evidence of building and managing relationship skills. You will be able to provide leadership and support to other members of your team. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions consultancy, pensions administration or pensions project management. Key Responsibilities Core responsibilities include: Act as a lead for outsourced support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Act as day to day contact for clients and scheme advisors Overall project management of a portfolio of pension schemes and specific projects being undertaken Oversee and maintain services in line with the client contract and internal quality standards Lead on issue resolution Oversee delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Own the scheme business plan and lead on addressing any diversion from the plan Monitor budget and ensure recovery and profitability with minimal write-off, identifying out of scope activities Lead on client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check/review supplier bills and oversee payments Business growth responsibilities include: Build a growing network of professional contacts at a regional level Identify business development opportunities and broker an introduction to the business Lead new business pitches Participate in weekly business development calls as appropriate Regularly write blogs and articles as marketing collateral Deliver on client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Support the growth of new business People leadership & management responsibilities Act as a line manager - setting objectives, giving feedback, appraising performance and addressing performance issues Act as a mentor and support to team members Manage resource requirement across clients Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Solid pensions industry background, with scheme secretarial and governance experiance Recent experience in a role which specifically included occupational pension scheme responsibilities Full understanding of pension management and the work carried out by Dalriada Able to demonstrate technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Excellent budget management skills Proven track record of project management exposure Evidence of client management responsibility and ability to manage and progress multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Excellent organisation skills and ability to prioritise and work to client deadlines Experience of new business activity including new business pitches, networking and attending industry events. Use of computerised systems e.g. Microsoft Office products; in particular Excel, Word and PowerPoint; and the ability to learn and utilise bespoke systems and procedures. Mentoring/line management experience Excellent understanding of profitability Desirable Criteria Attainment of the Pensions Regulator's Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Circumstances Location : UK Wide Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the P&C team.
Technical Sourcer (FTC & Perm)
Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom is at the forefront of AI-driven customer service, leading the market with Fin by Intercom, the most powerful AI customer service agent, and Helpdesk by Intercom, a fully featured AI-enhanced helpdesk for human support. Our mission is to help businesses deliver incredible customer experiences while enabling support teams to work smarter, faster, and more efficiently-all through our seamless platform. More than 25,000 businesses use Intercom to send millions of messages to their customers each month. Our core values drive us: we push boundaries, move with speed and intensity, and consistently deliver outstanding value. If you're eager to grow in a fast-paced environment, develop your craft, and be part of a dynamic, collaborative recruiting team, this is the opportunity for you. We are looking for a Technical Sourcer to join our talent acquisition team to help hire the exceptional talent that will power the technology behind Fin.As a Technical Sourcer, you'll play a critical role in fuelling Intercom's innovation by identifying and engaging top-tier technical talent across Product Engineering, AI, Machine Learning, and Research. You'll be a strategic partner to our Engineering and TA teams-bringing creativity, rigor, and a deep understanding of the talent landscape to proactively uncover exceptional candidates. If you're passionate about sourcing deeply technical talent, and want to have an impact on one of the fastest-growing AI companies in the world, we want to hear from you What will I be doing? Drive sourcing strategy and execution for highly specialized roles in Product Engineering, AI Engineering, ML Science, and Research. Partner closely with recruiters and hiring managers to deeply understand team needs, technical requirements, and ideal candidate profiles. Proactively identify and engage passive candidates through innovative sourcing methods-including GitHub, GoogleScholar, Stack Overflow, arXiv, open-source communities, tech events, and bespoke search strategies. Experiment with and implement new sourcing tools, outreach methods, and engagement tactics to increase pipeline quality and diversity. Act as a thought partner within the Talent team-bringing fresh ideas, sharing best practices, and helping elevate our sourcing function. Build and nurture long-term relationships with potential candidates, creating a strong talent network for future hiring needs. Contribute to key talent initiatives including diversity sourcing, market mapping, and employer branding campaigns. Maintain high data integrity in our ATS and sourcing tools, leveraging metrics to iterate and improve on sourcing effectiveness. What skills do I need? 3+ years of technical sourcing experience, ideally in high-growth, fast-paced environments. Proven track record of sourcing for hard-to-fill roles in engineering, AI, or ML, and engaging deeply technical talent globally. A strategic mindset with a proactive approach to talent discovery-you don't wait for reqs to get started. Expertise in sourcing beyond LinkedIn (e.g. GitHub, Kaggle, open-source projects, technical blogs, conferences, custom Boolean strings). Strong communication and storytelling skills-you know how to craft compelling outreach messages that resonate with technical candidates. Ability to manage multiple pipelines and priorities with a focus on quality, speed, and candidate experience. Collaborative and curious-you're eager to learn, share, and contribute to a team-oriented environment. Experience with tools like Greenhouse, Ashby, Gem, SeekOut, and other sourcing platforms is a plus. We invest in our people, provide great benefits and create an environment where you can grow, learn, and make an impact. Our team is a community of world-class recruiters who support and challenge each other. If you want to take your recruiting career to the next level, this is the place to do it. Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Ready to grow your career? If you're passionate about hiring great talent, learning from an exceptional team, and growing in a fast-moving environment, we'd love to hear from you Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you have 3+ years experience as a Technical Sourcer? Select Do you have a proven track record of sourcing for hard-to-fill roles in engineering, AI, or ML?Please list some of the roles you've sourced for. Are you authorised to work in the country in which this role is located?(Intercom sponsors immigration for some roles so we encourage you to still apply if you require sponsorship.) Select Current Location Select NOTE for US locations : A "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. Are you willing to relocate? Select Current or most recent company? Have you previously worked for Intercom? Select LinkedIn Profile Website How did you hear about this job? What excites you most about this opportunity? Which Intercom value resonates most with you and why? (Our values can be found on our Careers Page) We work under a hybrid in-office model. Are you willing to work from our office location 3 days per week? Select Please email me about future job openings Select
Jul 26, 2025
Full time
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom is at the forefront of AI-driven customer service, leading the market with Fin by Intercom, the most powerful AI customer service agent, and Helpdesk by Intercom, a fully featured AI-enhanced helpdesk for human support. Our mission is to help businesses deliver incredible customer experiences while enabling support teams to work smarter, faster, and more efficiently-all through our seamless platform. More than 25,000 businesses use Intercom to send millions of messages to their customers each month. Our core values drive us: we push boundaries, move with speed and intensity, and consistently deliver outstanding value. If you're eager to grow in a fast-paced environment, develop your craft, and be part of a dynamic, collaborative recruiting team, this is the opportunity for you. We are looking for a Technical Sourcer to join our talent acquisition team to help hire the exceptional talent that will power the technology behind Fin.As a Technical Sourcer, you'll play a critical role in fuelling Intercom's innovation by identifying and engaging top-tier technical talent across Product Engineering, AI, Machine Learning, and Research. You'll be a strategic partner to our Engineering and TA teams-bringing creativity, rigor, and a deep understanding of the talent landscape to proactively uncover exceptional candidates. If you're passionate about sourcing deeply technical talent, and want to have an impact on one of the fastest-growing AI companies in the world, we want to hear from you What will I be doing? Drive sourcing strategy and execution for highly specialized roles in Product Engineering, AI Engineering, ML Science, and Research. Partner closely with recruiters and hiring managers to deeply understand team needs, technical requirements, and ideal candidate profiles. Proactively identify and engage passive candidates through innovative sourcing methods-including GitHub, GoogleScholar, Stack Overflow, arXiv, open-source communities, tech events, and bespoke search strategies. Experiment with and implement new sourcing tools, outreach methods, and engagement tactics to increase pipeline quality and diversity. Act as a thought partner within the Talent team-bringing fresh ideas, sharing best practices, and helping elevate our sourcing function. Build and nurture long-term relationships with potential candidates, creating a strong talent network for future hiring needs. Contribute to key talent initiatives including diversity sourcing, market mapping, and employer branding campaigns. Maintain high data integrity in our ATS and sourcing tools, leveraging metrics to iterate and improve on sourcing effectiveness. What skills do I need? 3+ years of technical sourcing experience, ideally in high-growth, fast-paced environments. Proven track record of sourcing for hard-to-fill roles in engineering, AI, or ML, and engaging deeply technical talent globally. A strategic mindset with a proactive approach to talent discovery-you don't wait for reqs to get started. Expertise in sourcing beyond LinkedIn (e.g. GitHub, Kaggle, open-source projects, technical blogs, conferences, custom Boolean strings). Strong communication and storytelling skills-you know how to craft compelling outreach messages that resonate with technical candidates. Ability to manage multiple pipelines and priorities with a focus on quality, speed, and candidate experience. Collaborative and curious-you're eager to learn, share, and contribute to a team-oriented environment. Experience with tools like Greenhouse, Ashby, Gem, SeekOut, and other sourcing platforms is a plus. We invest in our people, provide great benefits and create an environment where you can grow, learn, and make an impact. Our team is a community of world-class recruiters who support and challenge each other. If you want to take your recruiting career to the next level, this is the place to do it. Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Ready to grow your career? If you're passionate about hiring great talent, learning from an exceptional team, and growing in a fast-moving environment, we'd love to hear from you Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you have 3+ years experience as a Technical Sourcer? Select Do you have a proven track record of sourcing for hard-to-fill roles in engineering, AI, or ML?Please list some of the roles you've sourced for. Are you authorised to work in the country in which this role is located?(Intercom sponsors immigration for some roles so we encourage you to still apply if you require sponsorship.) Select Current Location Select NOTE for US locations : A "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. Are you willing to relocate? Select Current or most recent company? Have you previously worked for Intercom? Select LinkedIn Profile Website How did you hear about this job? What excites you most about this opportunity? Which Intercom value resonates most with you and why? (Our values can be found on our Careers Page) We work under a hybrid in-office model. Are you willing to work from our office location 3 days per week? Select Please email me about future job openings Select
Hays
Interim ER Advsior - temp to perm
Hays
ER Advisor - financial services - temp to perm - up to 65k London Hybrid ER Advisor - financial services - temp to perm - up to 65k London Hybrid Your new company You will be joining a multinational financial services organisation. Your new role In this temp to perm opportunity and reporting into the ER Director in this newly created role you will be responsible for managing high volume ER casework. You will also be responsible for disciplinary, grievance and investigations as well as some project work including training line managers on early intervention for ER cases and reviewing and updating policies. What you'll need to succeed CIPD qualified of equivalent you will have a proven background of working in Employee Relations within financial services or similar professional services environment. It is essential that you can run your own cases and be able to demonstrate how you have successfully closed complex cases. You will also be able to demonstrate how you have trained managers on reducing ER issues and have managed value-added projects within the team. You will be quick to influence and engage at a senior level and will be able to demonstrate how you have used data to make informed decisions in regard to ER. It is essential that you can start a new role on short notice and can commit to a 6 month duration. For the right person this could become a permanent role. This role requires 3 days per week to be worked from the London City office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jul 26, 2025
Full time
ER Advisor - financial services - temp to perm - up to 65k London Hybrid ER Advisor - financial services - temp to perm - up to 65k London Hybrid Your new company You will be joining a multinational financial services organisation. Your new role In this temp to perm opportunity and reporting into the ER Director in this newly created role you will be responsible for managing high volume ER casework. You will also be responsible for disciplinary, grievance and investigations as well as some project work including training line managers on early intervention for ER cases and reviewing and updating policies. What you'll need to succeed CIPD qualified of equivalent you will have a proven background of working in Employee Relations within financial services or similar professional services environment. It is essential that you can run your own cases and be able to demonstrate how you have successfully closed complex cases. You will also be able to demonstrate how you have trained managers on reducing ER issues and have managed value-added projects within the team. You will be quick to influence and engage at a senior level and will be able to demonstrate how you have used data to make informed decisions in regard to ER. It is essential that you can start a new role on short notice and can commit to a 6 month duration. For the right person this could become a permanent role. This role requires 3 days per week to be worked from the London City office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Senior People Partner
GoCardless
GoCardless is a global bank payment company. Over 100,000 businesses , from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries ; helping customers collect and send both recurring and one-off payments , without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks , we help our customers make faster, more informed decisions. We are headquartered in the UK , with additional offices in Australia , France , Ireland , Latvia, Portugal and the United States . At GoCardless, we're all about supporting you ! We're committed to making our hiring process inclusive and accessible . If you need extra support or adjustments, reach out to your Talent Partner - we're here to help! And remember: we don't expect you to meet every single requirement. If you're excited by this role, we encourage you to apply! The role Following a series of organisational changes to ensure our business is more focussed on winning than ever, we're now transforming our culture to drive high performance and delivery at pace whilst staying true to our core values by ensuring we create an inclusive environment for people to thrive. Central to this transformation is our people partnering model and the opportunity to provide a high quality, proactive service to senior stakeholders in a matrix working environment. This role will focus on supporting our Product Development and Finance/G&A teams. We're looking for a Senior People Partner who demonstrates curiosity and drive for the teams they support, and is motivated by a desire to influence through strong relationships and delivering value-adding insights. You'll be championing GoCardless' Diversity, Equity & Inclusion and learning initiatives, driving organisational effectiveness and providing guidance about growing high performing teams. As a Senior People Partner in a fast paced technology business you will have the opportunity to define your day to day work and your career path at GC. What excites you Responsible for facilitating how our performance culture and values are represented across the company - how they influence behaviours, how teams work together, and how managers can reinforce and role model them Operating as the key HR contact for the leaders in your client groups, providing coaching and guidance across the employee lifecycle, including performance management, capability development, team engagement, employee relations, talent management, and succession planning Identifying learning opportunities and requirements for your teams, research and recommend solutions that support employee development & succession plans Take the lead on strategic people projects and change management - working with leaders to define, develop and deliver these projects in line with business objectives Provide coaching, mentoring and assistance to other people team members to help them develop their people partnering capabilities What excites us You have significant HR business partner experience, and a strong background in technology or fast-growth, innovative organisation Knowledge of working practices and employment law in either France or the US is a bonus as is French language skills You're able to influence, coach, and develop effective working relationships with employees at all levels, gaining their acceptance, and driving change quickly You are intellectually curious, and you can bring valuable insights from data or cultural observation into the team and business You are motivated by the opportunity to define a true partnering model and show your stakeholders the value you can drive by working hand in hand You have been part of a progressive people team where there has been measurable success on the organisation and a positive impact on the culture Salary range - the expected base salary range for this position is between £85,000 - £128,000. Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work. The Good Stuff! Wellbeing : Dedicated support and medical cover to keep you healthy. Work Away Scheme : Work from anywhere for up to 90 days in any 12-month period. Adaptive Working : Our hybrid model offers flexibility, with in-office days determined by your team. Equity : All permanently employed GeeCees get equity to share in our success. Parental leave : Tailored leave to support your life's great adventure. Time Off : Generous holidays, 3 volunteer days, and 4 wellness days annually. Life at GoCardless We're an organisation defined by ourvalues ; We start with why before we begin any project, to ensure it's aligned with our mission. We make it happen , working with urgency and taking personal accountability for getting things done. We act with integrity , always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision. Diversity & Inclusion We're building the payment network of the future , and to achieve our goal, we need a diverse team with a range of perspectives and experiences. As of July 2024, here's where we stand: 45% identify as women 23% identify as Black, Asian, Mixed, or Other 10% identify as LGBTQIA+ 9% identify as neurodiverse 2% identify as disabled If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latestD&I Report Sustainability at GoCardless We're committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition , we're working towards a climate-positive future . Check out our sustainability action plan here. Interested in building your career at GoCardless? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Your privacy at GoCardless Select You share personal data with us which we use for our recruitment program. Read more about it in our recruitment privacy notice. Would you need us to sponsor a work visa? Select Pay range transparency Select At GoCardless we're committed to fostering an inclusive and high-performance culture built on trust and transparency. To ensure you have a clear understanding of the compensation and potential growth for this opportunity, we've shared the full base salary pay range for this role. Please note, our approach is to offer salaries between the minimum and mid-point of the range. We want to manage expectations from the start, and if your application is successful you can discuss any questions around the pay range and salary with your Talent Partner. UNITED KINGDOM - Demographic Questions We're committed to making GoCardless a place where everybody can thrive regardless of their background. Championing a diverse, inclusive workplace underpins our mission to build the world's bank payment network. We continually measure our efforts to ensure we're on track, and that's where you can help. The questions below are optional but we'd appreciate you answering them. It's completely anonymous so your answers CANNOT be linked to you individually. They also don't have any impact on the hiring decisions we make. Want to find out more about D&I at GC? Take a look here . Which gender do you identify as? Select What race/ethnicity do you identify as? Select Which of the following best describes your sexual orientation? Select How old are you? Select What is your highest level of education? Select Select Do you consider yourself to be neurodiverse? Select Is your gender identity the same as the sex you were assigned at birth? Select
Jul 26, 2025
Full time
GoCardless is a global bank payment company. Over 100,000 businesses , from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries ; helping customers collect and send both recurring and one-off payments , without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks , we help our customers make faster, more informed decisions. We are headquartered in the UK , with additional offices in Australia , France , Ireland , Latvia, Portugal and the United States . At GoCardless, we're all about supporting you ! We're committed to making our hiring process inclusive and accessible . If you need extra support or adjustments, reach out to your Talent Partner - we're here to help! And remember: we don't expect you to meet every single requirement. If you're excited by this role, we encourage you to apply! The role Following a series of organisational changes to ensure our business is more focussed on winning than ever, we're now transforming our culture to drive high performance and delivery at pace whilst staying true to our core values by ensuring we create an inclusive environment for people to thrive. Central to this transformation is our people partnering model and the opportunity to provide a high quality, proactive service to senior stakeholders in a matrix working environment. This role will focus on supporting our Product Development and Finance/G&A teams. We're looking for a Senior People Partner who demonstrates curiosity and drive for the teams they support, and is motivated by a desire to influence through strong relationships and delivering value-adding insights. You'll be championing GoCardless' Diversity, Equity & Inclusion and learning initiatives, driving organisational effectiveness and providing guidance about growing high performing teams. As a Senior People Partner in a fast paced technology business you will have the opportunity to define your day to day work and your career path at GC. What excites you Responsible for facilitating how our performance culture and values are represented across the company - how they influence behaviours, how teams work together, and how managers can reinforce and role model them Operating as the key HR contact for the leaders in your client groups, providing coaching and guidance across the employee lifecycle, including performance management, capability development, team engagement, employee relations, talent management, and succession planning Identifying learning opportunities and requirements for your teams, research and recommend solutions that support employee development & succession plans Take the lead on strategic people projects and change management - working with leaders to define, develop and deliver these projects in line with business objectives Provide coaching, mentoring and assistance to other people team members to help them develop their people partnering capabilities What excites us You have significant HR business partner experience, and a strong background in technology or fast-growth, innovative organisation Knowledge of working practices and employment law in either France or the US is a bonus as is French language skills You're able to influence, coach, and develop effective working relationships with employees at all levels, gaining their acceptance, and driving change quickly You are intellectually curious, and you can bring valuable insights from data or cultural observation into the team and business You are motivated by the opportunity to define a true partnering model and show your stakeholders the value you can drive by working hand in hand You have been part of a progressive people team where there has been measurable success on the organisation and a positive impact on the culture Salary range - the expected base salary range for this position is between £85,000 - £128,000. Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work. The Good Stuff! Wellbeing : Dedicated support and medical cover to keep you healthy. Work Away Scheme : Work from anywhere for up to 90 days in any 12-month period. Adaptive Working : Our hybrid model offers flexibility, with in-office days determined by your team. Equity : All permanently employed GeeCees get equity to share in our success. Parental leave : Tailored leave to support your life's great adventure. Time Off : Generous holidays, 3 volunteer days, and 4 wellness days annually. Life at GoCardless We're an organisation defined by ourvalues ; We start with why before we begin any project, to ensure it's aligned with our mission. We make it happen , working with urgency and taking personal accountability for getting things done. We act with integrity , always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision. Diversity & Inclusion We're building the payment network of the future , and to achieve our goal, we need a diverse team with a range of perspectives and experiences. As of July 2024, here's where we stand: 45% identify as women 23% identify as Black, Asian, Mixed, or Other 10% identify as LGBTQIA+ 9% identify as neurodiverse 2% identify as disabled If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latestD&I Report Sustainability at GoCardless We're committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition , we're working towards a climate-positive future . Check out our sustainability action plan here. Interested in building your career at GoCardless? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Your privacy at GoCardless Select You share personal data with us which we use for our recruitment program. Read more about it in our recruitment privacy notice. Would you need us to sponsor a work visa? Select Pay range transparency Select At GoCardless we're committed to fostering an inclusive and high-performance culture built on trust and transparency. To ensure you have a clear understanding of the compensation and potential growth for this opportunity, we've shared the full base salary pay range for this role. Please note, our approach is to offer salaries between the minimum and mid-point of the range. We want to manage expectations from the start, and if your application is successful you can discuss any questions around the pay range and salary with your Talent Partner. UNITED KINGDOM - Demographic Questions We're committed to making GoCardless a place where everybody can thrive regardless of their background. Championing a diverse, inclusive workplace underpins our mission to build the world's bank payment network. We continually measure our efforts to ensure we're on track, and that's where you can help. The questions below are optional but we'd appreciate you answering them. It's completely anonymous so your answers CANNOT be linked to you individually. They also don't have any impact on the hiring decisions we make. Want to find out more about D&I at GC? Take a look here . Which gender do you identify as? Select What race/ethnicity do you identify as? Select Which of the following best describes your sexual orientation? Select How old are you? Select What is your highest level of education? Select Select Do you consider yourself to be neurodiverse? Select Is your gender identity the same as the sex you were assigned at birth? Select
Hays
Audit and Accounts Manager
Hays
Audit and Accounts Manager, Altrincham Your new firm A Top 100 North West based Accountancy firm is seeking an experienced Audit and Accounts Manager to join their growing office in Altrincham. This is a dynamic and expanding accountancy and business advisory service with offices across the North West and Wales that work with a wide range of clients in varying industries and sizes. This is an excellent opportunity to join a forward-thinking practice, committed to supporting the growth and development of their staff and offer comprehensive training programs, mentorship opportunities and a clear career progression path. Your new role As Audit and Accounts Manager, you will be responsible for taking an active role in all areas of an audit from planning through to completion. You will provide professional financial advice and exceptional service to our clients, mainly limited companies. You will manage a portfolio of clients and lead and manage audit assignments. You will be required to prepare accounts for limited companies, building a positive working relationship with clients and the practice and ensuring compliance with all financial regulations. You will deal with any client queries in a timely and efficient manner and, additionally, you will assist in the coaching of juniors and seniors, reviewing their audit and accounts work whilst providing valuable insights to clients. What you'll need to succeed The ideal candidate for this role will have experience working within an audit team in a practice environment, ideally to manager or assistant manager capacity, carrying out high-quality audit work. Experience in all three aspects of an audit and plenty of exposure to coaching junior/senior members will allow you to be successful in this job role. You will ideally be ACA/ACCA qualified or part qualified, working towards final stages of completion. If you are seeking a hands-on, client facing role with a dynamic and growing accountancy practice, with opportunities to develop and progress within the firm, this will be an excellent opportunity for you. What you'll get in return In return, you will be offered a competitive salary between £45,000 and £55,000 dependent on experience. You will have the option to have hybrid working pattern and work 2 days from home. As well as a competitive firm wide benefits package including 36 days holidays (including bank holidays and Christmas period), the option to buy/sell 5 days of holidays, pension contributions, study support and employee assistance programmes including Life support, Legal information, Bereavement support, Medical Information, and CBT. This firm also offers paid volunteer time and an annual charitable donation on your behalf as well as long service enhancements to employer pension contribution and holiday entitlement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 26, 2025
Full time
Audit and Accounts Manager, Altrincham Your new firm A Top 100 North West based Accountancy firm is seeking an experienced Audit and Accounts Manager to join their growing office in Altrincham. This is a dynamic and expanding accountancy and business advisory service with offices across the North West and Wales that work with a wide range of clients in varying industries and sizes. This is an excellent opportunity to join a forward-thinking practice, committed to supporting the growth and development of their staff and offer comprehensive training programs, mentorship opportunities and a clear career progression path. Your new role As Audit and Accounts Manager, you will be responsible for taking an active role in all areas of an audit from planning through to completion. You will provide professional financial advice and exceptional service to our clients, mainly limited companies. You will manage a portfolio of clients and lead and manage audit assignments. You will be required to prepare accounts for limited companies, building a positive working relationship with clients and the practice and ensuring compliance with all financial regulations. You will deal with any client queries in a timely and efficient manner and, additionally, you will assist in the coaching of juniors and seniors, reviewing their audit and accounts work whilst providing valuable insights to clients. What you'll need to succeed The ideal candidate for this role will have experience working within an audit team in a practice environment, ideally to manager or assistant manager capacity, carrying out high-quality audit work. Experience in all three aspects of an audit and plenty of exposure to coaching junior/senior members will allow you to be successful in this job role. You will ideally be ACA/ACCA qualified or part qualified, working towards final stages of completion. If you are seeking a hands-on, client facing role with a dynamic and growing accountancy practice, with opportunities to develop and progress within the firm, this will be an excellent opportunity for you. What you'll get in return In return, you will be offered a competitive salary between £45,000 and £55,000 dependent on experience. You will have the option to have hybrid working pattern and work 2 days from home. As well as a competitive firm wide benefits package including 36 days holidays (including bank holidays and Christmas period), the option to buy/sell 5 days of holidays, pension contributions, study support and employee assistance programmes including Life support, Legal information, Bereavement support, Medical Information, and CBT. This firm also offers paid volunteer time and an annual charitable donation on your behalf as well as long service enhancements to employer pension contribution and holiday entitlement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Media Data Strategy Specialist
Kimberly-Clark Corporation
Media Data Strategy Specialist page is loaded Media Data Strategy Specialist Apply locations Walton Oaks time type Full time posted on Posted Yesterday job requisition id 879744 Media Data Strategy Specialist Job Description Location: Office presence is flexible (Walton Oaks, Tadworth); however, weekly visits to a London-based agency are mandatory. About You: You are ambitious and always taking initiative to make things better and bring others along with you. You are ready for a new challenge and want a career with purpose; to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. What makes working for Kimberly-Clark so special? Working for Kimberly-Clark, you'll have the opportunity to work across some of the biggest household names in the UK, including Andrex and Kleenex. Our brands are an indispensable part of life for people in more than 175 countries - almost of the world's population purchase our products every single day! We don't take this for granted, we also recognise our responsibility in developing sustainable practices to support a healthy planet and helping to build stronger communities to ensure our business thrives for decades to come. In all that we do, we're building a legacy of positive impact. We appreciate that our people define who we are, and what we do. We offer careers that allow people to take pride in working for a company with the highest ethics and apply their diverse experiences and passion to brands that make lives better for people all around the world. Excited yet? You should be! This is an exciting opportunity for people who are passionate about growing their career within media in a high-profile position within Kimberly Clark UK. The Role: The role will be playing a pivotal part in our Media Performance Team, supporting our Media Managers to define audience strategies and connecting data across owned, paid and retail (2PD) within an eight figure annual media investment for Andrex or Kleenex. You are a subject matter expert, willing to bring your experience and knowledge to stay current with industry trends, best practices, and new technologies to ensure our campaigns are innovative and effective. Being able to translate this to thinking big picture and prioritize the UK marketing strategic vision for execution. Media innovation: drive insight led approach with test & learn mindset, connecting data types across owned and paid media. Push execution across agency partners to deliver learnings that build capability and audience insights across social and digital discovery channels. Audience first: establish strategic audience application & measurement blueprint; build data mapping from multiple sources to create a combined audience view and feed creative insights. Creating a framework providing clear guidelines on audience choice and application based on defined aims. Seek opportunities to execute across with 0/1/2PD, including retailer data, to accelerate media capabilities. Partnership management: define the roadmap for data utilisation across retail partners such as Amazon, Tesco and Sainsbury's. Considering business KPIs, drive valuable shopper insights that inspire campaigns and stakeholders. Consumer experience: determine customer journey in key value exchanges and innovation projects to ensure we are providing optimal experiences across channels. Drive audiences into one holistic eco system that delivers increased consumer participation and conversion. MarTech Innovation: collaborate with cross-functional teams to explore innovative solutions; understanding of technology and applications, ability to work with technology teams to drive the implementation roadmap and connect stakeholders from insight to execution. Analytics into action: strong understanding of setting KPIs, analysing results, monitoring performance and driving in-housing of analytics processes. Skills and Experience Minimum of 3 years of experience in media teams within agency or a large, matrix organisation. Knowledge and experience of holistic consumer journeys across earned/ owned and shared touch points, and what role paid channels can play. Ability to analyse data and derive actionable insights, able to translate complex insights into clear business value. Ability to build relationships with internal stakeholders, media outlets and industry partners and develop a deep understanding of our business to drive conversations that propel progress. Knowledge and experience of holistic consumer journeys across earned/ owned and shared touch points, and what role paid channels play. Persistent performance focus and drive; proven track record of successfully applying analytics and insights to fuel media campaigns. High interest and deep understanding of media with ability to provide direction and challenge where best practice is not met. Strong understanding of CRM, digital marketing, MarTech, and analytics. Proactive mindset and proven track record of making things happen to deliver business results. Excellent communication and project management skills to manage multiple tasks concurrently. Experience managing relationships within a large, multinational, matrix organization. Comfortable giving feedback to agencies and peers on their performance, results, and direction. Total Benefits We offer competitive pay and benefits to employees and reward excellence and performance. Our belief in promoting a healthy work-life balance drives us to support our employees' total well-being, offering comprehensive benefits not limited to gym memberships, private medical insurance, dental cover, employee assistance programme, cycle to work scheme, critical illness cover, travel insurance and a market leading defined contribution pension scheme. Certain benefits, such as flexible work schedules and parental leave, can be tailored to meet specific individual needs, giving our employees the flexibility to manage their commitments inside and outside of work. We are proud to be rated as a top 100 workplace for working mothers for two years in a row. We offer a flexible hybrid working environment and welcome a conversation to this approach. To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will then review your application and follow up with you if you seem like a great fit for this role. And finally, the small print . The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Kimberly-Clark is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, sexual orientation, gender identity, age, pregnancy, genetic information, or any other characteristic protected by law. KC is a sponsor of the Recruitment and Employment Confederation Good Recruitment Campaign . This role is available for local candidates already authorized to work in the role's country only. Kimberly-Clark will not provide relocation support for this role. Primary Location Walton Oaks Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time About Us Fueled by ingenuity, creativity, and an understanding of people's most essential needs, we're working to find new ways to make a positive impact on the world we share. Kimberly-Clark and its trusted brands, including Huggies, Kleenex, Scott, Kotex, Cottonelle, Poise, Depend, Andrex, Pull-Ups, GoodNites, Intimus, Neve, Plenitud, Sweety, Softex, Viva and WypAll, are an indispensable part of life for people in more than 175 countries by helping individuals experience more of what's important to them. We use sustainable practices that support a healthy planet, build stronger communities, and ensure our business thrives for decades to come. To learn more about the company's 150-year history of innovation, visit
Jul 26, 2025
Full time
Media Data Strategy Specialist page is loaded Media Data Strategy Specialist Apply locations Walton Oaks time type Full time posted on Posted Yesterday job requisition id 879744 Media Data Strategy Specialist Job Description Location: Office presence is flexible (Walton Oaks, Tadworth); however, weekly visits to a London-based agency are mandatory. About You: You are ambitious and always taking initiative to make things better and bring others along with you. You are ready for a new challenge and want a career with purpose; to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. What makes working for Kimberly-Clark so special? Working for Kimberly-Clark, you'll have the opportunity to work across some of the biggest household names in the UK, including Andrex and Kleenex. Our brands are an indispensable part of life for people in more than 175 countries - almost of the world's population purchase our products every single day! We don't take this for granted, we also recognise our responsibility in developing sustainable practices to support a healthy planet and helping to build stronger communities to ensure our business thrives for decades to come. In all that we do, we're building a legacy of positive impact. We appreciate that our people define who we are, and what we do. We offer careers that allow people to take pride in working for a company with the highest ethics and apply their diverse experiences and passion to brands that make lives better for people all around the world. Excited yet? You should be! This is an exciting opportunity for people who are passionate about growing their career within media in a high-profile position within Kimberly Clark UK. The Role: The role will be playing a pivotal part in our Media Performance Team, supporting our Media Managers to define audience strategies and connecting data across owned, paid and retail (2PD) within an eight figure annual media investment for Andrex or Kleenex. You are a subject matter expert, willing to bring your experience and knowledge to stay current with industry trends, best practices, and new technologies to ensure our campaigns are innovative and effective. Being able to translate this to thinking big picture and prioritize the UK marketing strategic vision for execution. Media innovation: drive insight led approach with test & learn mindset, connecting data types across owned and paid media. Push execution across agency partners to deliver learnings that build capability and audience insights across social and digital discovery channels. Audience first: establish strategic audience application & measurement blueprint; build data mapping from multiple sources to create a combined audience view and feed creative insights. Creating a framework providing clear guidelines on audience choice and application based on defined aims. Seek opportunities to execute across with 0/1/2PD, including retailer data, to accelerate media capabilities. Partnership management: define the roadmap for data utilisation across retail partners such as Amazon, Tesco and Sainsbury's. Considering business KPIs, drive valuable shopper insights that inspire campaigns and stakeholders. Consumer experience: determine customer journey in key value exchanges and innovation projects to ensure we are providing optimal experiences across channels. Drive audiences into one holistic eco system that delivers increased consumer participation and conversion. MarTech Innovation: collaborate with cross-functional teams to explore innovative solutions; understanding of technology and applications, ability to work with technology teams to drive the implementation roadmap and connect stakeholders from insight to execution. Analytics into action: strong understanding of setting KPIs, analysing results, monitoring performance and driving in-housing of analytics processes. Skills and Experience Minimum of 3 years of experience in media teams within agency or a large, matrix organisation. Knowledge and experience of holistic consumer journeys across earned/ owned and shared touch points, and what role paid channels can play. Ability to analyse data and derive actionable insights, able to translate complex insights into clear business value. Ability to build relationships with internal stakeholders, media outlets and industry partners and develop a deep understanding of our business to drive conversations that propel progress. Knowledge and experience of holistic consumer journeys across earned/ owned and shared touch points, and what role paid channels play. Persistent performance focus and drive; proven track record of successfully applying analytics and insights to fuel media campaigns. High interest and deep understanding of media with ability to provide direction and challenge where best practice is not met. Strong understanding of CRM, digital marketing, MarTech, and analytics. Proactive mindset and proven track record of making things happen to deliver business results. Excellent communication and project management skills to manage multiple tasks concurrently. Experience managing relationships within a large, multinational, matrix organization. Comfortable giving feedback to agencies and peers on their performance, results, and direction. Total Benefits We offer competitive pay and benefits to employees and reward excellence and performance. Our belief in promoting a healthy work-life balance drives us to support our employees' total well-being, offering comprehensive benefits not limited to gym memberships, private medical insurance, dental cover, employee assistance programme, cycle to work scheme, critical illness cover, travel insurance and a market leading defined contribution pension scheme. Certain benefits, such as flexible work schedules and parental leave, can be tailored to meet specific individual needs, giving our employees the flexibility to manage their commitments inside and outside of work. We are proud to be rated as a top 100 workplace for working mothers for two years in a row. We offer a flexible hybrid working environment and welcome a conversation to this approach. To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will then review your application and follow up with you if you seem like a great fit for this role. And finally, the small print . The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Kimberly-Clark is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, sexual orientation, gender identity, age, pregnancy, genetic information, or any other characteristic protected by law. KC is a sponsor of the Recruitment and Employment Confederation Good Recruitment Campaign . This role is available for local candidates already authorized to work in the role's country only. Kimberly-Clark will not provide relocation support for this role. Primary Location Walton Oaks Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time About Us Fueled by ingenuity, creativity, and an understanding of people's most essential needs, we're working to find new ways to make a positive impact on the world we share. Kimberly-Clark and its trusted brands, including Huggies, Kleenex, Scott, Kotex, Cottonelle, Poise, Depend, Andrex, Pull-Ups, GoodNites, Intimus, Neve, Plenitud, Sweety, Softex, Viva and WypAll, are an indispensable part of life for people in more than 175 countries by helping individuals experience more of what's important to them. We use sustainable practices that support a healthy planet, build stronger communities, and ensure our business thrives for decades to come. To learn more about the company's 150-year history of innovation, visit
Senior Pensions Manager
Dalriada Trustees Ltd Leeds, Yorkshire
About Us 3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol and Leeds. The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada) one of the UK's largest professional pension scheme trustee companies. Spence & Partners provides full pension actuarial, consulting, investment consulting and administration services that provide simply smarter solutions for trustees, employers and members and Mantle: reimagines the traditional models of defined benefit pensions administration and actuarial valuation software. The 3173 Culture Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal: Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work. We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the lead and day to day contact for our clients and will manage the delivery of services to the client through our client teams. To make an impact in this role you will be self-motivated and eager to improve member outcomes. Your technical pensions knowledge will be balanced with an ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services, including helping respond to business opportunities. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include managing scheme secretarial support to to project and advisor management. You will have proven project management and organisation skills as well as evidence of building and managing relationship skills. You will be able to provide leadership and support to other members of your team. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions consultancy, pensions administration or pensions project management. Key Responsibilities Core responsibilities include: Act as a lead for outsourced support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Act as day to day contact for clients and scheme advisors Overall project management of a portfolio of pension schemes and specific projects being undertaken Oversee and maintain services in line with the client contract and internal quality standards Lead on issue resolution Oversee delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Own the scheme business plan and lead on addressing any diversion from the plan Monitor budget and ensure recovery and profitability with minimal write-off, identifying out of scope activities Lead on client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check/review supplier bills and oversee payments Business growth responsibilities include: Build a growing network of professional contacts at a regional level Identify business development opportunities and broker an introduction to the business Lead new business pitches Participate in weekly business development calls as appropriate Regularly write blogs and articles as marketing collateral Deliver on client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Support the growth of new business People leadership & management responsibilities Act as a line manager - setting objectives, giving feedback, appraising performance and addressing performance issues Act as a mentor and support to team members Manage resource requirement across clients Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Solid pensions industry background, with scheme secretarial and governance experiance Recent experience in a role which specifically included occupational pension scheme responsibilities Full understanding of pension management and the work carried out by Dalriada Able to demonstrate technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Excellent budget management skills Proven track record of project management exposure Evidence of client management responsibility and ability to manage and progress multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Excellent organisation skills and ability to prioritise and work to client deadlines Experience of new business activity including new business pitches, networking and attending industry events. Use of computerised systems e.g. Microsoft Office products; in particular Excel, Word and PowerPoint; and the ability to learn and utilise bespoke systems and procedures. Mentoring/line management experience Excellent understanding of profitability Desirable Criteria Attainment of the Pensions Regulator's Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Circumstances Location : UK Wide Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the P&C team.
Jul 26, 2025
Full time
About Us 3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol and Leeds. The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada) one of the UK's largest professional pension scheme trustee companies. Spence & Partners provides full pension actuarial, consulting, investment consulting and administration services that provide simply smarter solutions for trustees, employers and members and Mantle: reimagines the traditional models of defined benefit pensions administration and actuarial valuation software. The 3173 Culture Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal: Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work. We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the lead and day to day contact for our clients and will manage the delivery of services to the client through our client teams. To make an impact in this role you will be self-motivated and eager to improve member outcomes. Your technical pensions knowledge will be balanced with an ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services, including helping respond to business opportunities. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include managing scheme secretarial support to to project and advisor management. You will have proven project management and organisation skills as well as evidence of building and managing relationship skills. You will be able to provide leadership and support to other members of your team. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions consultancy, pensions administration or pensions project management. Key Responsibilities Core responsibilities include: Act as a lead for outsourced support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Act as day to day contact for clients and scheme advisors Overall project management of a portfolio of pension schemes and specific projects being undertaken Oversee and maintain services in line with the client contract and internal quality standards Lead on issue resolution Oversee delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Own the scheme business plan and lead on addressing any diversion from the plan Monitor budget and ensure recovery and profitability with minimal write-off, identifying out of scope activities Lead on client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check/review supplier bills and oversee payments Business growth responsibilities include: Build a growing network of professional contacts at a regional level Identify business development opportunities and broker an introduction to the business Lead new business pitches Participate in weekly business development calls as appropriate Regularly write blogs and articles as marketing collateral Deliver on client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Support the growth of new business People leadership & management responsibilities Act as a line manager - setting objectives, giving feedback, appraising performance and addressing performance issues Act as a mentor and support to team members Manage resource requirement across clients Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Solid pensions industry background, with scheme secretarial and governance experiance Recent experience in a role which specifically included occupational pension scheme responsibilities Full understanding of pension management and the work carried out by Dalriada Able to demonstrate technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Excellent budget management skills Proven track record of project management exposure Evidence of client management responsibility and ability to manage and progress multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Excellent organisation skills and ability to prioritise and work to client deadlines Experience of new business activity including new business pitches, networking and attending industry events. Use of computerised systems e.g. Microsoft Office products; in particular Excel, Word and PowerPoint; and the ability to learn and utilise bespoke systems and procedures. Mentoring/line management experience Excellent understanding of profitability Desirable Criteria Attainment of the Pensions Regulator's Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Circumstances Location : UK Wide Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the P&C team.
Yolk Recruitment
Finance & Corporate Services Lead
Yolk Recruitment Aberdare, Mid Glamorgan
Finance & Corporate Services Lead - Hybrid Finance & Corporate Services Lead Location: Aberdare (3 days in office) Salary: 40,000 Yolk Recruitment is pleased to be partnering with Age Connect Morgannwg a charity in Wales that supports those aged 50+ with the assistance, support and services they need to live a healthier, more active and independent life. Age Connect is seeking a dynamic and experienced Finance and Corporate Services Lead to join their senior management team. This pivotal role is responsible for all things finance as well as overseeing corporate services. This is a fantastic opportunity for someone who can bring great people skills to life through a small team and effective management of all things finance. What you'll be doing The appointed Finance and Corporate Services Lead will oversee: Provide strategic financial leadership to the organisation, working closely with the Board, CEO and senior leadership team to produce sustainable and viable long-term business plans. Work closely with the CEO and Strategic Leadership Team to prepare the annual budget for the organisation and support the management team with preparation of budgets to support applications for funding Financial monitoring of all grant income and prepare appropriate grant claims Ensure that finance regulations, policies and procedures are adhered to and updated. Prepare the organisations' management accounts and year end Work alongside Managers and Team Leaders to a) drive and support organisational change b) design workforce planning and business improvement initiatives and c) improve business efficiency allowing for greater flexibility and planned growth. Work closely with others to embed a performance management culture by ensuring clear objectives, feedback and the improvement of customer service through behaviours aligned with our values. What you will bring to the team The successful Finance and Corporate Services Lead will bring the following skills and experience to the team: AAT or ACCA qualified Ability to present complex numerical and qualitative information effectively and appropriately for the audience Leadership skills - able to create and foster a culture of creativity and innovation to achieve business growth Effective communication and interpersonal skills which form positive working relationships based on trust at all levels Demonstrate flexibility and adaptability to be successful in a changing environment Experience of interpreting and presenting management and financial information, i.e. budget preparation, analysis and monitoring of spend, reporting Management Accounts to Board Experience of working with Trustee Boards to develop robust governance arrangements Experience of leading and managing organisational change through continuous improvement and innovation What you will get in return The successful Finance and Corporate Services Lead will join a collaborative team who truly live the values of Age Connect. They will also be rewarded with: Salary of 40,000pa Employee Assistance Programme Opportunity for flexible working Opportunities for personal development Birthday Booster 25 days annual leave This position closed on the 8th of August at 7pm. To apply please email Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Jul 26, 2025
Full time
Finance & Corporate Services Lead - Hybrid Finance & Corporate Services Lead Location: Aberdare (3 days in office) Salary: 40,000 Yolk Recruitment is pleased to be partnering with Age Connect Morgannwg a charity in Wales that supports those aged 50+ with the assistance, support and services they need to live a healthier, more active and independent life. Age Connect is seeking a dynamic and experienced Finance and Corporate Services Lead to join their senior management team. This pivotal role is responsible for all things finance as well as overseeing corporate services. This is a fantastic opportunity for someone who can bring great people skills to life through a small team and effective management of all things finance. What you'll be doing The appointed Finance and Corporate Services Lead will oversee: Provide strategic financial leadership to the organisation, working closely with the Board, CEO and senior leadership team to produce sustainable and viable long-term business plans. Work closely with the CEO and Strategic Leadership Team to prepare the annual budget for the organisation and support the management team with preparation of budgets to support applications for funding Financial monitoring of all grant income and prepare appropriate grant claims Ensure that finance regulations, policies and procedures are adhered to and updated. Prepare the organisations' management accounts and year end Work alongside Managers and Team Leaders to a) drive and support organisational change b) design workforce planning and business improvement initiatives and c) improve business efficiency allowing for greater flexibility and planned growth. Work closely with others to embed a performance management culture by ensuring clear objectives, feedback and the improvement of customer service through behaviours aligned with our values. What you will bring to the team The successful Finance and Corporate Services Lead will bring the following skills and experience to the team: AAT or ACCA qualified Ability to present complex numerical and qualitative information effectively and appropriately for the audience Leadership skills - able to create and foster a culture of creativity and innovation to achieve business growth Effective communication and interpersonal skills which form positive working relationships based on trust at all levels Demonstrate flexibility and adaptability to be successful in a changing environment Experience of interpreting and presenting management and financial information, i.e. budget preparation, analysis and monitoring of spend, reporting Management Accounts to Board Experience of working with Trustee Boards to develop robust governance arrangements Experience of leading and managing organisational change through continuous improvement and innovation What you will get in return The successful Finance and Corporate Services Lead will join a collaborative team who truly live the values of Age Connect. They will also be rewarded with: Salary of 40,000pa Employee Assistance Programme Opportunity for flexible working Opportunities for personal development Birthday Booster 25 days annual leave This position closed on the 8th of August at 7pm. To apply please email Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Hays
HR Manager (HR Generalist)
Hays
HR Manager (HR Generalist) needed for a 9-12 month FTC with a media company in London Your new company You will be working for a well established media company based in Central London. This role will operate on a hybrid working model. Your new role You will be working as a HR Manager on an initial 9-12 month contract however there is potential for this role to become permanent. This is a new role in an expanding and growing company. Reporting to the senior HR leaders, you will play a key role in providing an efficient generalist HR support and expertise across all areas of the employee lifecycle. An enabling business support role. You will partner, advise and coach line managers and staff on generalist HR work. Some duties will include: To deliver a comprehensive HR service, providing operational and strategic guidance and support to line managers and employees. To pro-actively support with delivering a proactive professional HR service across the business. You will provide expert input across the full range of HR issues and help design and deliver high impact solutions that meet the needs of the business. Develop and maintain strong relationships with key stakeholders across all levels of the organisation, building trust and credibility. Work closely as an HR team to ensure HR initiatives, tools and processes are aligned and enhance employee engagement and ultimately improve performance Lead the management of complex employee relations matters, including investigations, disciplinary procedures, grievance handling, and conflict resolution. Ensure fair and consistent outcomes while minimising risk to the business. To support the Head of HR and contribute to the design and delivery of effective onboarding programs to ensure smooth integration of new employees. To help design, develop, and deliver engaging training programs to enhance employee skills and knowledge, supporting individual and organisational development. Performance management processes, ensuring objectives are aligned with business goals and providing constructive feedback to employees and managers. Champion employee wellbeing initiatives and company values, foster a positive and inclusive work environment. Support and guide the organisation through periods of change, ensuring a smooth and effective transition. Ensure compliance with all applicable employment laws and regulations. Provide insightful HR data and reporting, identifying trends and recommending actions to improve HR effectiveness (e.g. absence, training etc.) Coach and build the capability of managers to deal with managing people issues Continuously drive improvements in tools and policies through external market trends, insight and internal best practice. Support with effective communication and training on all HR policies. To support with HR presentational material. Champion and role model the company values in all interactions. What you'll need to succeed In order to succeed in this role, you will have previous experience in a HR Generalist position. Ideally you will be CIPD Level 5 qualified. What you'll get in return In return, you will receive an annual salary of between £50,000 - £60,000 depending on previous experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jul 26, 2025
Contractor
HR Manager (HR Generalist) needed for a 9-12 month FTC with a media company in London Your new company You will be working for a well established media company based in Central London. This role will operate on a hybrid working model. Your new role You will be working as a HR Manager on an initial 9-12 month contract however there is potential for this role to become permanent. This is a new role in an expanding and growing company. Reporting to the senior HR leaders, you will play a key role in providing an efficient generalist HR support and expertise across all areas of the employee lifecycle. An enabling business support role. You will partner, advise and coach line managers and staff on generalist HR work. Some duties will include: To deliver a comprehensive HR service, providing operational and strategic guidance and support to line managers and employees. To pro-actively support with delivering a proactive professional HR service across the business. You will provide expert input across the full range of HR issues and help design and deliver high impact solutions that meet the needs of the business. Develop and maintain strong relationships with key stakeholders across all levels of the organisation, building trust and credibility. Work closely as an HR team to ensure HR initiatives, tools and processes are aligned and enhance employee engagement and ultimately improve performance Lead the management of complex employee relations matters, including investigations, disciplinary procedures, grievance handling, and conflict resolution. Ensure fair and consistent outcomes while minimising risk to the business. To support the Head of HR and contribute to the design and delivery of effective onboarding programs to ensure smooth integration of new employees. To help design, develop, and deliver engaging training programs to enhance employee skills and knowledge, supporting individual and organisational development. Performance management processes, ensuring objectives are aligned with business goals and providing constructive feedback to employees and managers. Champion employee wellbeing initiatives and company values, foster a positive and inclusive work environment. Support and guide the organisation through periods of change, ensuring a smooth and effective transition. Ensure compliance with all applicable employment laws and regulations. Provide insightful HR data and reporting, identifying trends and recommending actions to improve HR effectiveness (e.g. absence, training etc.) Coach and build the capability of managers to deal with managing people issues Continuously drive improvements in tools and policies through external market trends, insight and internal best practice. Support with effective communication and training on all HR policies. To support with HR presentational material. Champion and role model the company values in all interactions. What you'll need to succeed In order to succeed in this role, you will have previous experience in a HR Generalist position. Ideally you will be CIPD Level 5 qualified. What you'll get in return In return, you will receive an annual salary of between £50,000 - £60,000 depending on previous experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Hays
HR Advisor: 6-Month FTC
Hays Glasgow, Renfrewshire
HR Your new company Working with a well-respected transport organisation in Glasgow. Your new role As HR Advisor, you will provide proactive and professional HR support across the organisation. You will manage a varied caseload, advising on absence management, disciplinary and grievance procedures, and supporting recruitment and onboarding. You will also lead on specific HR projects such as Equality & Diversity, HR systems development, and policy implementation. Key responsibilities include: Advising managers on HR policies, employment law, and conditions of service. Managing HR casework and supporting line managers with employee relations issues. Coordinating recruitment processes, including psychometric testing and induction. Maintaining accurate HR records and updating the HR system. Supporting occupational health and safety-critical screening processes. Leading on HR initiatives and contributing to continuous improvement. What you'll need to succeed Proven experience in an HR Advisor or similar generalist role.Strong knowledge of absence, disciplinary and grievance procedures.Experience with recruitment and HR systems.Excellent communication and interpersonal skills.Ability to work independently and collaboratively within a team. What you'll get in return Competitive salary of £32,000 - £45,000 (DOE).Hybrid working model (3 days in-office / 2 days WFH after 6 weeks).Opportunity to work with a respected public body.A varied and rewarding role where your contribution will be valued. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 26, 2025
Seasonal
HR Your new company Working with a well-respected transport organisation in Glasgow. Your new role As HR Advisor, you will provide proactive and professional HR support across the organisation. You will manage a varied caseload, advising on absence management, disciplinary and grievance procedures, and supporting recruitment and onboarding. You will also lead on specific HR projects such as Equality & Diversity, HR systems development, and policy implementation. Key responsibilities include: Advising managers on HR policies, employment law, and conditions of service. Managing HR casework and supporting line managers with employee relations issues. Coordinating recruitment processes, including psychometric testing and induction. Maintaining accurate HR records and updating the HR system. Supporting occupational health and safety-critical screening processes. Leading on HR initiatives and contributing to continuous improvement. What you'll need to succeed Proven experience in an HR Advisor or similar generalist role.Strong knowledge of absence, disciplinary and grievance procedures.Experience with recruitment and HR systems.Excellent communication and interpersonal skills.Ability to work independently and collaboratively within a team. What you'll get in return Competitive salary of £32,000 - £45,000 (DOE).Hybrid working model (3 days in-office / 2 days WFH after 6 weeks).Opportunity to work with a respected public body.A varied and rewarding role where your contribution will be valued. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
UK Tax Analyst
Sysco International Ashford, Kent
Job Description Like Brakes, Sysco International is part of the wider Sysco family and due to our journey through a significant period of transformation and growth we now have an exciting new opportunity for 'UK Tax Analyst' to join the International Financial Control team on a full time, permanent basis. Reporting to the European Tax Manager, the UK Tax Analyst is responsible for supporting the European Tax Manager for all UK tax matters to ensure accurate and timely tax reporting whilst ensuring compliance with HMRC and SOX. You'll also business partner the UK business on all tax issues whilst working cross functionally and preparing documentation, advising and supporting the UK team to ensure accurate tax reporting. This role will have the autonomy to guide the internal policies and procedures required to remain compliant in all areas of tax, responsible for ensuring adequate controls are maintained and improved. This role will implement mitigation measures to manage tax risk across the UK, monitor changes in UK tax legislation to identify risks and opportunities and present the impacts and solutions to the European Tax Manager. This is a hybrid working opportunity, there will be a requirement to work at the Brakes office located in Ashford, Kent once per week for team collaboration, so the successful candidate must be in a commutable distance and be flexible with occasional travel. Key Responsibilities and accountabilities: Manage the UK VAT group processes to ensure timely/accurate submission of the VAT return and provide VAT advice to the business where necessary including collection and review of VAT return data from UK subsidiaries, preparations of VAT return data, advise on VAT product liabilities and queries. Continuous review of VAT processes and controls for the UK Group to ensure risk reduction. Support the European Tax Manager on the UK annual tax compliance process by preparing and providing supporting documentation to external advisors to finalise the UK tax returns; review, challenge and answer queries where required. Prepare capital allowance analysis for any new site acquisitions or major improvements to current sites. Complete the UK annual corporate tax provision and statutory notes for the group audit and stat audit. Assist with the UK Deferred tax process and prepare any necessary supporting documents. Manage the preparation, completion and submission process for Annual PSA return, SAO Certificate, UK PPT returns & EU VAT Re-claim Prepare quarterly tax submissions for Sysco US (quarterly reconciliation of DT and CT / quarterly tax provision). Review reported tax balances monthly. Assist Sysco US tax team in collecting annual related party information from UK subsidiaries. To be successful: You'll be newly qualified in CTA or ACA and have excellent VAT and Corporation Tax knowledge. This is a great new role for someone who is newly qualified looking to join a global organisation on a journey of transformation and modernisation. As well as your strong understanding of Tax and VAT knowledge, you'll also possess a high level of attention to detail including accuracy and thoroughness to avoid errors in financial information. Ideally, experience managing multiple projects in a fast-moving environment and hold exceptional planning, organisation and prioritisation skills. You can expect to be partnering with Stakeholders across GB and EU so confidence building relationships and strong communication skills are essential for this role. What's in it for you: A competitive salary + annual car/travel allowance Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence. Flexible Time Off: 25 days annual leave + bank holidays & Hybrid working contract Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family. Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term. Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones. Exclusive Discounts: Enjoy access to Sysco Perks, where you'll find discounts on everything from gym memberships to your weekly grocery shop. Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices. Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance. Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family.
Jul 26, 2025
Full time
Job Description Like Brakes, Sysco International is part of the wider Sysco family and due to our journey through a significant period of transformation and growth we now have an exciting new opportunity for 'UK Tax Analyst' to join the International Financial Control team on a full time, permanent basis. Reporting to the European Tax Manager, the UK Tax Analyst is responsible for supporting the European Tax Manager for all UK tax matters to ensure accurate and timely tax reporting whilst ensuring compliance with HMRC and SOX. You'll also business partner the UK business on all tax issues whilst working cross functionally and preparing documentation, advising and supporting the UK team to ensure accurate tax reporting. This role will have the autonomy to guide the internal policies and procedures required to remain compliant in all areas of tax, responsible for ensuring adequate controls are maintained and improved. This role will implement mitigation measures to manage tax risk across the UK, monitor changes in UK tax legislation to identify risks and opportunities and present the impacts and solutions to the European Tax Manager. This is a hybrid working opportunity, there will be a requirement to work at the Brakes office located in Ashford, Kent once per week for team collaboration, so the successful candidate must be in a commutable distance and be flexible with occasional travel. Key Responsibilities and accountabilities: Manage the UK VAT group processes to ensure timely/accurate submission of the VAT return and provide VAT advice to the business where necessary including collection and review of VAT return data from UK subsidiaries, preparations of VAT return data, advise on VAT product liabilities and queries. Continuous review of VAT processes and controls for the UK Group to ensure risk reduction. Support the European Tax Manager on the UK annual tax compliance process by preparing and providing supporting documentation to external advisors to finalise the UK tax returns; review, challenge and answer queries where required. Prepare capital allowance analysis for any new site acquisitions or major improvements to current sites. Complete the UK annual corporate tax provision and statutory notes for the group audit and stat audit. Assist with the UK Deferred tax process and prepare any necessary supporting documents. Manage the preparation, completion and submission process for Annual PSA return, SAO Certificate, UK PPT returns & EU VAT Re-claim Prepare quarterly tax submissions for Sysco US (quarterly reconciliation of DT and CT / quarterly tax provision). Review reported tax balances monthly. Assist Sysco US tax team in collecting annual related party information from UK subsidiaries. To be successful: You'll be newly qualified in CTA or ACA and have excellent VAT and Corporation Tax knowledge. This is a great new role for someone who is newly qualified looking to join a global organisation on a journey of transformation and modernisation. As well as your strong understanding of Tax and VAT knowledge, you'll also possess a high level of attention to detail including accuracy and thoroughness to avoid errors in financial information. Ideally, experience managing multiple projects in a fast-moving environment and hold exceptional planning, organisation and prioritisation skills. You can expect to be partnering with Stakeholders across GB and EU so confidence building relationships and strong communication skills are essential for this role. What's in it for you: A competitive salary + annual car/travel allowance Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence. Flexible Time Off: 25 days annual leave + bank holidays & Hybrid working contract Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family. Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term. Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones. Exclusive Discounts: Enjoy access to Sysco Perks, where you'll find discounts on everything from gym memberships to your weekly grocery shop. Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices. Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance. Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family.
Transformation Business Partner - Waste Water
Thames Water Utilities Limited Reading, Berkshire
Job title Transformation Business Partner - Waste Water Ref 41396 Division Retail Location Hybrid - Clearwater Court - RG1 8DB Contract type Fixed term/Secondment Full/Part-time Full-time Salary Offering salary £58,000 to £75,000 per annum, depending on experience Job grade C Closing date 06/08/2025 This is a 6-month secondment opportunity. These are fantastic opportunities to play a key role in delivering the transformation of Thames Water. Our ambitious business plan for the AMP8 () represents Thames Water's biggest ever investment programme to benefit customers and the environment, requiring us to deliver strategies and initiatives to drive improved performance and operational efficiency, including a rapid scaling of our capital deployment capability and digital enablement, and together deliver a transformation of Thames Water. Three Transformation Business Partner roles are available. Each role will focus on different aspects of our integrated Transformation Plan. Assigned business area(s) could include water or wastewater operational businesses or customer service. To enable this level of ambition, we have put in place a Transformation Office, reporting into the Transformation & Retail Executive Director, which will provide overall strategic coordination and support to the line of business in the delivery of our integrated Transformation Plan, as well as acting as a second line of assurance. What you will be doing as a Transformation Business Partner - Waste Water Interface with the line of business on delivery of functional strategy initiatives and/or critical performance metrics within the Transformation Plan, engaging as both a critical friend and second line of assurance. Be the stakeholder manager for the assigned business area(s), including management of escalations, unblocking issues to progress, managing requests for intervention support by the line of business, as well as being able to provide overall transparency on progress, issues and risks. Provide active support to Accountable Leads, teams and Accountable Owners to drive successful delivery, including bridging across teams to actively support and solve problems. Provide thought leadership, including constructive challenge and scrutiny, as a partner to the Accountable Owner, including planning and governance controls, the pace of delivery, or other issues. Create effective solutions in collaboration with the Line, leveraging discipline expertise. Identify, manage and broker resolutions for dependencies/ risks, while ensuring those which cannot be managed within the Line are escalated appropriately for resolution. Drive tracking of workstream progress and prepare materials for Transformation Monthly Business Reviews and Executive-level updates. What you should bring to the role Highly motivated with the personal credibility and authority to own specific workstreams with the line of business, build relationships and trust with senior leaders in the business. Experience in delivering large-scale transformation, ideally with relevant domain knowledge and experience within the Water Industry. Skilled and experienced problem solver with complex judgement, an expert within a discipline, which is recognised and respected by the line of business and able to provide or enable solutions. Ability to balance stakeholder management and active problem-solving to work through issues while retaining the independence to constructively challenge where needed. Broad understanding of concepts and principles in multiple disciplines, with proven experience operating in a cross-functional environment, being a positive influence and working collaboratively to deliver outcomes and add value. Experience using complex judgment based on advanced analytical thought to develop and translate strategies and ideas into detailed approaches, business cases, plans and controls for assuring delivery. Credibility, authority and ability to negotiate internally and work with leaders across the company; experience in facilitation of senior attendee ideation, prioritisation, and general working workshops. Competent in MS Office, including Excel, PowerPoint, Word and collaboration tools such as Teams, SharePoint. Preferred experience with Power BI. Outcome-focused, operating with an 'indispensable' mindset in terms of supporting and enabling the line of business to be successful, takes ownership and delivers beyond role definition. Being proactive and willing/able to support teams in taking a 'hands-on' approach to driving progress and problem-solving. Skilled at building relationships and trust with the workstream teams, Accountable Leads and Accountable Owners, providing active support as well as constructive challenges. What's in it for you? This is an exciting time to join Thames Water as we continue to deliver on our turnaround plan, offering the opportunity to become part of our strategic journey. Offering a salary of £58,000 to £75,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays). Car Allowance - £5,800 per annum. Annual Bonus. Private Medical Health Care. Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . We aim to remove any real or perceived barriers to success. If you need assistance, we're here to help and support you. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advertisement earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment.
Jul 26, 2025
Full time
Job title Transformation Business Partner - Waste Water Ref 41396 Division Retail Location Hybrid - Clearwater Court - RG1 8DB Contract type Fixed term/Secondment Full/Part-time Full-time Salary Offering salary £58,000 to £75,000 per annum, depending on experience Job grade C Closing date 06/08/2025 This is a 6-month secondment opportunity. These are fantastic opportunities to play a key role in delivering the transformation of Thames Water. Our ambitious business plan for the AMP8 () represents Thames Water's biggest ever investment programme to benefit customers and the environment, requiring us to deliver strategies and initiatives to drive improved performance and operational efficiency, including a rapid scaling of our capital deployment capability and digital enablement, and together deliver a transformation of Thames Water. Three Transformation Business Partner roles are available. Each role will focus on different aspects of our integrated Transformation Plan. Assigned business area(s) could include water or wastewater operational businesses or customer service. To enable this level of ambition, we have put in place a Transformation Office, reporting into the Transformation & Retail Executive Director, which will provide overall strategic coordination and support to the line of business in the delivery of our integrated Transformation Plan, as well as acting as a second line of assurance. What you will be doing as a Transformation Business Partner - Waste Water Interface with the line of business on delivery of functional strategy initiatives and/or critical performance metrics within the Transformation Plan, engaging as both a critical friend and second line of assurance. Be the stakeholder manager for the assigned business area(s), including management of escalations, unblocking issues to progress, managing requests for intervention support by the line of business, as well as being able to provide overall transparency on progress, issues and risks. Provide active support to Accountable Leads, teams and Accountable Owners to drive successful delivery, including bridging across teams to actively support and solve problems. Provide thought leadership, including constructive challenge and scrutiny, as a partner to the Accountable Owner, including planning and governance controls, the pace of delivery, or other issues. Create effective solutions in collaboration with the Line, leveraging discipline expertise. Identify, manage and broker resolutions for dependencies/ risks, while ensuring those which cannot be managed within the Line are escalated appropriately for resolution. Drive tracking of workstream progress and prepare materials for Transformation Monthly Business Reviews and Executive-level updates. What you should bring to the role Highly motivated with the personal credibility and authority to own specific workstreams with the line of business, build relationships and trust with senior leaders in the business. Experience in delivering large-scale transformation, ideally with relevant domain knowledge and experience within the Water Industry. Skilled and experienced problem solver with complex judgement, an expert within a discipline, which is recognised and respected by the line of business and able to provide or enable solutions. Ability to balance stakeholder management and active problem-solving to work through issues while retaining the independence to constructively challenge where needed. Broad understanding of concepts and principles in multiple disciplines, with proven experience operating in a cross-functional environment, being a positive influence and working collaboratively to deliver outcomes and add value. Experience using complex judgment based on advanced analytical thought to develop and translate strategies and ideas into detailed approaches, business cases, plans and controls for assuring delivery. Credibility, authority and ability to negotiate internally and work with leaders across the company; experience in facilitation of senior attendee ideation, prioritisation, and general working workshops. Competent in MS Office, including Excel, PowerPoint, Word and collaboration tools such as Teams, SharePoint. Preferred experience with Power BI. Outcome-focused, operating with an 'indispensable' mindset in terms of supporting and enabling the line of business to be successful, takes ownership and delivers beyond role definition. Being proactive and willing/able to support teams in taking a 'hands-on' approach to driving progress and problem-solving. Skilled at building relationships and trust with the workstream teams, Accountable Leads and Accountable Owners, providing active support as well as constructive challenges. What's in it for you? This is an exciting time to join Thames Water as we continue to deliver on our turnaround plan, offering the opportunity to become part of our strategic journey. Offering a salary of £58,000 to £75,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays). Car Allowance - £5,800 per annum. Annual Bonus. Private Medical Health Care. Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . We aim to remove any real or perceived barriers to success. If you need assistance, we're here to help and support you. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advertisement earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment.
Lead Forensics
Customer Success Manager
Lead Forensics Portsmouth, Hampshire
CClient Account Manager (Customer Success Manager) (Portsmouth, UK) Hybrid/Office based. Working Hours - 8.30-5.30pm Monday-Friday Salary - £30,000- £40,000 with an OTE of £65,000. Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited our clients' websites to helps them convert these passive visitors into actionable leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention. To be considered for this role, you need at least 2-3 years of experience within a client facing role such as Account Management or Customer Success. In this role, you will be: Building & maintaining strong client relationships with a portfolio of customers. Hosting online meetings with various stakeholders to review progress of their desired outcomes. Identifying, qualify, and providing support and assistance to resolve issues including working with internal departments (Support/Product) if required Contributing to revenue growth by upselling/uplifting client contracts Negotiating contract renewals and expansion proposals Identifying further use cases to increase value and liaise regularly to develop strategies Work towards weekly KPI's and monthly targets; both individually and as a team What we offer you: Clear progression plan - 6 monthly salary reviews giving you the opportunity to promote and increase your earnings. World class training - A three week long onboarding process designed to help you learn our software and processes, and continued personal development thereafter. Team Incentives - recent trips include Vegas, Croatia, Rhodes and more for top performers. Regular company socials Commission scheme Enhanced Sick Pay, Maternity and Paternity pay. Pension scheme with employer contributions 25 days holiday plus bank holidays Free parking + onsite gym Employee assistance programme Hybrid working Here's what you'll need for success: At least 2-3 years of experience within a Sales/Account Management or Customer Success Background Experience in using CRM systems A confident personality/Great Communication Skills Experience interacting with Director Level individuals Strategic thinker with problem solving skills Confident & Tenacious Self-Starter with a passion for delivering & meeting targets Strong negotiating skills This role will require travel to our Portsmouth Office 3 days a week. If you feel you meet the skills listed above we would love to hear from you! Job Type: Full-Time, Monday -Friday Manager Account Service CSMPO25
Jul 26, 2025
Full time
CClient Account Manager (Customer Success Manager) (Portsmouth, UK) Hybrid/Office based. Working Hours - 8.30-5.30pm Monday-Friday Salary - £30,000- £40,000 with an OTE of £65,000. Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited our clients' websites to helps them convert these passive visitors into actionable leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention. To be considered for this role, you need at least 2-3 years of experience within a client facing role such as Account Management or Customer Success. In this role, you will be: Building & maintaining strong client relationships with a portfolio of customers. Hosting online meetings with various stakeholders to review progress of their desired outcomes. Identifying, qualify, and providing support and assistance to resolve issues including working with internal departments (Support/Product) if required Contributing to revenue growth by upselling/uplifting client contracts Negotiating contract renewals and expansion proposals Identifying further use cases to increase value and liaise regularly to develop strategies Work towards weekly KPI's and monthly targets; both individually and as a team What we offer you: Clear progression plan - 6 monthly salary reviews giving you the opportunity to promote and increase your earnings. World class training - A three week long onboarding process designed to help you learn our software and processes, and continued personal development thereafter. Team Incentives - recent trips include Vegas, Croatia, Rhodes and more for top performers. Regular company socials Commission scheme Enhanced Sick Pay, Maternity and Paternity pay. Pension scheme with employer contributions 25 days holiday plus bank holidays Free parking + onsite gym Employee assistance programme Hybrid working Here's what you'll need for success: At least 2-3 years of experience within a Sales/Account Management or Customer Success Background Experience in using CRM systems A confident personality/Great Communication Skills Experience interacting with Director Level individuals Strategic thinker with problem solving skills Confident & Tenacious Self-Starter with a passion for delivering & meeting targets Strong negotiating skills This role will require travel to our Portsmouth Office 3 days a week. If you feel you meet the skills listed above we would love to hear from you! Job Type: Full-Time, Monday -Friday Manager Account Service CSMPO25
Bluetownonline
Lead People Partner
Bluetownonline
Job Title: Lead Partner Location: Hybrid Working on at our Campus in Oxford Road, Manchester / Remote Salary: £59,139 to £70,579 per annum, dependent on relevant experience Job Type: Permanent, Full Time (1 FTE) Closing Date: 28/07/2025 This University are seeking to appoint a dynamic and experienced Lead People Partner to join their People Team. The role will be assigned to one of three faculties or a portfolio of Professional Services Directorates and is accountable for delivery of some of the more complex Faculty/Professional services-wide programmes of work. The Lead People Partner will be an embedded member of the Leadership Teams they work with and will have oversight of people priorities within their portfolio. The role holder will develop a deep understanding of the Faculty or Professional Services Portfolio they support; it's key priorities, drivers, opportunities and challenges. The role holder will ensure the quality and consistent delivery of people solutions across the Faculty or Professional Services portfolio, through leadership of a team of People Partners. Reporting to the Director of People Partnering, the role will update on the critical local needs / goals that influence the wider People Strategy and ensure the cascade and implementation of interventions that are created within the CoEs. This is a hybrid role with a minimum of 2/3 days working on our campus on Oxford Road, Manchester. This is an excellent opportunity for a motivated individual looking to advance their career in a collaborative and forward-thinking environment. Person Specification: Experience of strategic partnering with senior leadership teams, driving performance by translating strategic plans into an aligned people agenda for delivery across a large and complex organisation. A successful track record of leading and developing a People Partnering team Experience of working effectively in partnership with wider People function and centres of expertise including, Talent Acquisition and Development, Reward, People Services, Employee Relations, EDI, Organisational Effectiveness and Culture. Experience of coaching and guiding senior leaderships teams in the scope, design and delivery of people priorities and innovations. Commercial Acumen - can translate emerging business models, sector trends and technologies to university people priorities. Translates knowledge into people resource, capability and culture requirements can articulate clearly the commercial drivers that influence the people plan. Strategic Thinking - can translate a deep understanding of current and future internal and external factors into a strategic people plan. Can articulate a clear goals-orientated narrative for the people plan and is able to connect University strategic priorities with people priorities. Analytical Thinking - demonstrates business acumen when analysing data and workforce trends. Is able to make the connection between different data sets to identify correlations that inform future focussed people solutions and can create a clear future focused narrative linked to strategy. Change Management - the ability to develop a clear and compelling narrative for people change. Leads the conversation on scope and design of people change, change principles and impact. Uses specialist HR knowledge to identify required legal and consultation frameworks. Influencing - can build consensus across a wide -range of stakeholder groups. Builds and communicates a persuasive narrative for change. Uses wide network to build a network of champions and advocates for change. As one of the leading Universities our employees enjoy exclusive access to excellent benefits and schemes including: Generous annual leave allowance, including Christmas/New Year closure Pension scheme membership to provide benefits for you and your family Well-being programme with counselling, fitness and leading sports facilities Learning and development opportunities Season ticket loans for public transport Cycle to Work Scheme Workplace nursery scheme Staff recognition schemes Staff discounts on a range of products and services including travel and high street savings Additional Information : This University is part of the prestigious Russell Group of universities and highly respected across the globe as a centre of teaching excellence and research innovation and discovery. As an equal opportunities employer we welcome applicants from all sections of the community regardless of gender, ethnicity, disability, sexual orientation and transgender status. All appointments will be made on merit. We reserve to right to close the advert early in the instance that we receive a high volume of suitable applicants. Any CV's submitted by recruitment agencies will be treated as a gift. Please click APPLY to be redirected to our website to complete an application form. Candidates with the experience or relevant job titles of; Commercial Development, Organisational Development Officer, People Partner, Strategic Partnerships, Change Management Lead, People Partnerships Manager, People Manager, Human Resources Development, may also be considered for this role.
Jul 26, 2025
Full time
Job Title: Lead Partner Location: Hybrid Working on at our Campus in Oxford Road, Manchester / Remote Salary: £59,139 to £70,579 per annum, dependent on relevant experience Job Type: Permanent, Full Time (1 FTE) Closing Date: 28/07/2025 This University are seeking to appoint a dynamic and experienced Lead People Partner to join their People Team. The role will be assigned to one of three faculties or a portfolio of Professional Services Directorates and is accountable for delivery of some of the more complex Faculty/Professional services-wide programmes of work. The Lead People Partner will be an embedded member of the Leadership Teams they work with and will have oversight of people priorities within their portfolio. The role holder will develop a deep understanding of the Faculty or Professional Services Portfolio they support; it's key priorities, drivers, opportunities and challenges. The role holder will ensure the quality and consistent delivery of people solutions across the Faculty or Professional Services portfolio, through leadership of a team of People Partners. Reporting to the Director of People Partnering, the role will update on the critical local needs / goals that influence the wider People Strategy and ensure the cascade and implementation of interventions that are created within the CoEs. This is a hybrid role with a minimum of 2/3 days working on our campus on Oxford Road, Manchester. This is an excellent opportunity for a motivated individual looking to advance their career in a collaborative and forward-thinking environment. Person Specification: Experience of strategic partnering with senior leadership teams, driving performance by translating strategic plans into an aligned people agenda for delivery across a large and complex organisation. A successful track record of leading and developing a People Partnering team Experience of working effectively in partnership with wider People function and centres of expertise including, Talent Acquisition and Development, Reward, People Services, Employee Relations, EDI, Organisational Effectiveness and Culture. Experience of coaching and guiding senior leaderships teams in the scope, design and delivery of people priorities and innovations. Commercial Acumen - can translate emerging business models, sector trends and technologies to university people priorities. Translates knowledge into people resource, capability and culture requirements can articulate clearly the commercial drivers that influence the people plan. Strategic Thinking - can translate a deep understanding of current and future internal and external factors into a strategic people plan. Can articulate a clear goals-orientated narrative for the people plan and is able to connect University strategic priorities with people priorities. Analytical Thinking - demonstrates business acumen when analysing data and workforce trends. Is able to make the connection between different data sets to identify correlations that inform future focussed people solutions and can create a clear future focused narrative linked to strategy. Change Management - the ability to develop a clear and compelling narrative for people change. Leads the conversation on scope and design of people change, change principles and impact. Uses specialist HR knowledge to identify required legal and consultation frameworks. Influencing - can build consensus across a wide -range of stakeholder groups. Builds and communicates a persuasive narrative for change. Uses wide network to build a network of champions and advocates for change. As one of the leading Universities our employees enjoy exclusive access to excellent benefits and schemes including: Generous annual leave allowance, including Christmas/New Year closure Pension scheme membership to provide benefits for you and your family Well-being programme with counselling, fitness and leading sports facilities Learning and development opportunities Season ticket loans for public transport Cycle to Work Scheme Workplace nursery scheme Staff recognition schemes Staff discounts on a range of products and services including travel and high street savings Additional Information : This University is part of the prestigious Russell Group of universities and highly respected across the globe as a centre of teaching excellence and research innovation and discovery. As an equal opportunities employer we welcome applicants from all sections of the community regardless of gender, ethnicity, disability, sexual orientation and transgender status. All appointments will be made on merit. We reserve to right to close the advert early in the instance that we receive a high volume of suitable applicants. Any CV's submitted by recruitment agencies will be treated as a gift. Please click APPLY to be redirected to our website to complete an application form. Candidates with the experience or relevant job titles of; Commercial Development, Organisational Development Officer, People Partner, Strategic Partnerships, Change Management Lead, People Partnerships Manager, People Manager, Human Resources Development, may also be considered for this role.
Data Engineering and Delivery Lead
McNeil & Co.
Data Engineering and Delivery Lead page is loaded Data Engineering and Delivery Lead Apply remote type Hybrid Working locations London, United Kingdom time type Full time posted on Posted 30 Days Ago job requisition id R25_441 With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility . The Data Engineering & Delivery Lead has end-to-end view and ownership of the existing Data estate coupled with ownership for delivery of strategic portfolio change. Arch is embarking on a large data transformation and requires an experienced Delivery Lead who has experience delivering large data programmes. The incumbent will liaise closely with Business, Change Management, 3rd Parties to ensure the delivery of key programmes. They will ensure that the deliverables of the programme are delivered on time, to the right quality and with the appropriate technical and engineering standards. Key Responsibilities Oversee the delivery of strategic data programmes, ensuring adherence to defined scope, budget, and quality standards. Work closely with Data Governance, Business and key stakeholders to drive the programme and roadmap of change. Monitor delivery progress, identifying and mitigating risks and issues as they arise. Prepare and present updates and reports to senior management and stakeholders, ensuring transparency and alignment with organizational objectives. Ensure compliance with organizational policies and best practices throughout the project lifecycle. Oversee appropriate resourcing, identifying key requirements needed from cross-functional teams and external vendors; sourcing and managing appropriate vendor partners. Ensuring deliveries align with the strategic vision and roadmap. Ensures compliance between business strategies, enterprise transformation activities and technology directions, setting strategies, policies, standards and practices. Responsible for effective and timely development of new and/or enhanced systems/technologies. Monitor all aspects of the Software Development Lifecycle and Production Support service levels, ensuring high-level technical support is provided for data-related technologies. Work closely with customers, other IT managers, and management to identify and maximize opportunities to use technology to improve business processes, particularly in data management. Prepares business cases, including financial analyses of potential new technologies/systems/applications. Evaluates based on company strategic needs and resource availability. Oversees business analysis, development work and quality assurance of projects for assigned systems/technologies. Collaborates effectively at all levels to prepare strategic plans. Ensures system requests tie into objectives of the company strategy map and budgets. Contributes to the development of information technology development standards, policies, processes and procedures to ensure consistent compatibility and integration throughout the company. Continuously review the technology needs of supported business functions/processes relative to new technological developments and trends, keeping abreast of the industry and emerging data technologies. Participates in vendor/strategic partner evaluations and monitors the relationship on an ongoing basis. Prepares/manages department budget: P&L forecasting, operational/capital expenditures, contract negotiations and invoice processing. Leads and manages team to accomplish objectives through effective recruitment & selection, training & development, performance management and rewards & recognition. Role Requirements Skills / Competencies Extensive knowledge of modern databases technologies, Snowflake and relational (such as Oracle, SQL Server and PostgreSQL) Broad knowledge of software development techniques, processes, methods and best practices. Proficiency with various programming languages. Strong leadership skills with the ability to motivate and guide teams towards successful project delivery. Excellent communication and interpersonal skills, capable of engaging effectively with stakeholders. Problem-Solving: Proactive and solution-oriented, with a keen ability to identify and resolve issues promptly. Organizational Skills: Excellent organizational skills, with a focus on detail and the ability to manage multiple priorities. Knowledge of application test automation products, processes, and best practices Proven experience and strong understanding of Agile development and conventional method and its application to company technology needs. Strong strategic decision making & long-term planning abilities to manage resources and develop efficient and effective solutions to diverse and complex business problems. Good general business acumen. Experience with Insurance / Reinsurance Systems and Data. Knowledge of technologies such as Python, PowerBI. Qualifications & Experience Proven track record of delivering data programmes in the Insurance space. Required knowledge & skills would typically be acquired through a bachelor's degree and 10 to 15 years of related experience in software development & architecture design, including project management and business analysis. Significant management experience would typically be required. Prior experience in financial services, specifically insurance would be highly beneficial. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career. Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously. Please be vigilant to fraudulent activity if you receive a communication or email asking you to submit any personal information. Do not send money or pass any details to someone suggesting they can provide employment with Arch. You should only enter your information into our official career portal. Please know the following about our interviewing and hiring practices. We never make job offers without a formal, in person, interview process. We never ask you to send money of any kind.
Jul 26, 2025
Full time
Data Engineering and Delivery Lead page is loaded Data Engineering and Delivery Lead Apply remote type Hybrid Working locations London, United Kingdom time type Full time posted on Posted 30 Days Ago job requisition id R25_441 With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility . The Data Engineering & Delivery Lead has end-to-end view and ownership of the existing Data estate coupled with ownership for delivery of strategic portfolio change. Arch is embarking on a large data transformation and requires an experienced Delivery Lead who has experience delivering large data programmes. The incumbent will liaise closely with Business, Change Management, 3rd Parties to ensure the delivery of key programmes. They will ensure that the deliverables of the programme are delivered on time, to the right quality and with the appropriate technical and engineering standards. Key Responsibilities Oversee the delivery of strategic data programmes, ensuring adherence to defined scope, budget, and quality standards. Work closely with Data Governance, Business and key stakeholders to drive the programme and roadmap of change. Monitor delivery progress, identifying and mitigating risks and issues as they arise. Prepare and present updates and reports to senior management and stakeholders, ensuring transparency and alignment with organizational objectives. Ensure compliance with organizational policies and best practices throughout the project lifecycle. Oversee appropriate resourcing, identifying key requirements needed from cross-functional teams and external vendors; sourcing and managing appropriate vendor partners. Ensuring deliveries align with the strategic vision and roadmap. Ensures compliance between business strategies, enterprise transformation activities and technology directions, setting strategies, policies, standards and practices. Responsible for effective and timely development of new and/or enhanced systems/technologies. Monitor all aspects of the Software Development Lifecycle and Production Support service levels, ensuring high-level technical support is provided for data-related technologies. Work closely with customers, other IT managers, and management to identify and maximize opportunities to use technology to improve business processes, particularly in data management. Prepares business cases, including financial analyses of potential new technologies/systems/applications. Evaluates based on company strategic needs and resource availability. Oversees business analysis, development work and quality assurance of projects for assigned systems/technologies. Collaborates effectively at all levels to prepare strategic plans. Ensures system requests tie into objectives of the company strategy map and budgets. Contributes to the development of information technology development standards, policies, processes and procedures to ensure consistent compatibility and integration throughout the company. Continuously review the technology needs of supported business functions/processes relative to new technological developments and trends, keeping abreast of the industry and emerging data technologies. Participates in vendor/strategic partner evaluations and monitors the relationship on an ongoing basis. Prepares/manages department budget: P&L forecasting, operational/capital expenditures, contract negotiations and invoice processing. Leads and manages team to accomplish objectives through effective recruitment & selection, training & development, performance management and rewards & recognition. Role Requirements Skills / Competencies Extensive knowledge of modern databases technologies, Snowflake and relational (such as Oracle, SQL Server and PostgreSQL) Broad knowledge of software development techniques, processes, methods and best practices. Proficiency with various programming languages. Strong leadership skills with the ability to motivate and guide teams towards successful project delivery. Excellent communication and interpersonal skills, capable of engaging effectively with stakeholders. Problem-Solving: Proactive and solution-oriented, with a keen ability to identify and resolve issues promptly. Organizational Skills: Excellent organizational skills, with a focus on detail and the ability to manage multiple priorities. Knowledge of application test automation products, processes, and best practices Proven experience and strong understanding of Agile development and conventional method and its application to company technology needs. Strong strategic decision making & long-term planning abilities to manage resources and develop efficient and effective solutions to diverse and complex business problems. Good general business acumen. Experience with Insurance / Reinsurance Systems and Data. Knowledge of technologies such as Python, PowerBI. Qualifications & Experience Proven track record of delivering data programmes in the Insurance space. Required knowledge & skills would typically be acquired through a bachelor's degree and 10 to 15 years of related experience in software development & architecture design, including project management and business analysis. Significant management experience would typically be required. Prior experience in financial services, specifically insurance would be highly beneficial. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career. Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously. Please be vigilant to fraudulent activity if you receive a communication or email asking you to submit any personal information. Do not send money or pass any details to someone suggesting they can provide employment with Arch. You should only enter your information into our official career portal. Please know the following about our interviewing and hiring practices. We never make job offers without a formal, in person, interview process. We never ask you to send money of any kind.
Customer Success Manager - French Speaking
Validity Uxbridge, Middlesex
Thank you for taking the time to visit our job board and your interest in a career with Validity! Customer Success Manager - French Speaking Uxbridge, Greater London, United Kingdom About the Role Validity is looking for a Customer Success Manager to join our team in London!The CSM is responsible for creating and nurturing relationships with a set of customers, supporting them with their email programs and help them troubleshoot any email deliverability issues they are facing, by leveraging Validity's Everest and Certification solutions. The CSM is responsible for delivering ongoing proactive and reactive support to our Center of Excellence Community. The "Center of Excellence Community" refers to the customers part of our Center of Excellence team book of business, their requests are managed through a team of Community CSMs, via a queue. Each day will vary, but the CSM can expect a typical day to consist of: Managing the incoming customer enquiries alongside our other CSMs by providing general guidance and instructions to customers, solve customer issues, Proactively reaching out to customers with relevant content and periodic check-ins. The end goal is to provide additional value to our customers via our solutions, enable them to achieve their goals and nurture a long-term relationship. This is hybrid office-based position requiring work 3 days per week in the team's Uxbridge office (Uxbridge town center) location. Required Language Skills: Fluency in EnglishandFrench. Team Dynamic We are looking for a candidate who is positive, driven, and has a customer-first mentality. The candidate must be a team player, as this team's success requires to work closely with the other CSMs to manage the incoming customers enquiries, a great amount of communication with other teams, whilst maintaining high service standards and customer satisfaction. We are looking for someone who works well with others, has a "get the job done" mentality, and can contribute their own expertise in the email industry and/or customer success to ensure high levels of product adoption and customer retention. Position Duties and Responsibilities Responsible for fielding incoming customer requests and questions, via email, tickets, and calls and follow up on all actions agreed with the customer promptly Effectively manage customer inquiries that are outside of team scope, ensuring properly routed to the right team and issues are addressed in a timely manner, ultimately owning customer interaction and resolution. Proactively schedules quarterly check-ins with an assigned group of customers, conducting client meetings to communicate best practices, successes and data results. Proactive outreach at scale - help produce and execute a proactive communication plan to customers with "reasons to call" topics that represent specific trends, new/changing requirements, promote new features or address recurring challenges to ensure the outreach is meaningful and customers derive value. Proactive outreach relevance - works to understand how our products best support customers depending on their organizational structure, business model and email and data goals to provide quick and efficient guidance and recommendations to effectively use the Validity tools and solutions at scale. Understand and demo new product releases/features to customers and provide customers with metrics to showcase value over time Ensure stickiness by ensuring the product is used to its fullest capacity and new use cases are identified Work closely with Sales, Support, Marketing, Product, and Executive teams as the internal champion for customers This is hybrid office-based position requiring work 3 days per week (Tuesday, Wednesday, and Thursday) in the team's Uxbridge officelocation. Required Experience, Skills, and Education 3-5 years in a customer service/support role, managing customer inquiries in a fast-paced environment with a large software customer base. Excellent communication skills and presentation skills Sales acumen to work closely with account executives to support upsell and cross-sell efforts. Ability to conduct business analysis and ask questions that reveal answers on how to adapt offerings to meet customer needs. Be self-motivated and success-driven, with good time management skills. Ability to quickly build rapport and build strong and productive working relationships. Thrive in a fast-paced environment. Passion for customer care and a focus on customer retention and outcomes. Great communication skills both internally and externally. Detail-oriented and curious, enjoys helping others and learning from others. Take part in cross-functional projects to improve processes. Consistently achieve/surpass goals in terms of metrics and customer feedback/advocacy. Language Skills: Fluency in EnglishandFrench. Preferred Experience, Skills, and Education Bachelor's degree or equivalent years of relevant experience Email Deliverability experience would be a plus Previous knowledge or experience in CRM or SaaS is a plus About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, a nd GridBuddy Connect - are all highly rated, solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. _ Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. _ Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice We've received your resume. Click here to update it. Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) orPaste resume Who referred you to this position? Enter their first and last name here. This is a hybrid office-based position; can you work 3 days per week (Tuesdays, Wednesdays, and Thursdays) in the team's Uxbridge office (Hayes Town) location? Are you a current or former employee of Validity or its acquired companies (CRMfusion, BriteVerify, AppBuddy, ReturnPath, or 250ok)? Do you read and write English fluently? How soon would you be able to start with our company if you were chosen for the role? Please let us know what base salary would make sense for you at this point in your career. Do you read and write French fluently? Are you legally authorized to work in the UK?
Jul 25, 2025
Full time
Thank you for taking the time to visit our job board and your interest in a career with Validity! Customer Success Manager - French Speaking Uxbridge, Greater London, United Kingdom About the Role Validity is looking for a Customer Success Manager to join our team in London!The CSM is responsible for creating and nurturing relationships with a set of customers, supporting them with their email programs and help them troubleshoot any email deliverability issues they are facing, by leveraging Validity's Everest and Certification solutions. The CSM is responsible for delivering ongoing proactive and reactive support to our Center of Excellence Community. The "Center of Excellence Community" refers to the customers part of our Center of Excellence team book of business, their requests are managed through a team of Community CSMs, via a queue. Each day will vary, but the CSM can expect a typical day to consist of: Managing the incoming customer enquiries alongside our other CSMs by providing general guidance and instructions to customers, solve customer issues, Proactively reaching out to customers with relevant content and periodic check-ins. The end goal is to provide additional value to our customers via our solutions, enable them to achieve their goals and nurture a long-term relationship. This is hybrid office-based position requiring work 3 days per week in the team's Uxbridge office (Uxbridge town center) location. Required Language Skills: Fluency in EnglishandFrench. Team Dynamic We are looking for a candidate who is positive, driven, and has a customer-first mentality. The candidate must be a team player, as this team's success requires to work closely with the other CSMs to manage the incoming customers enquiries, a great amount of communication with other teams, whilst maintaining high service standards and customer satisfaction. We are looking for someone who works well with others, has a "get the job done" mentality, and can contribute their own expertise in the email industry and/or customer success to ensure high levels of product adoption and customer retention. Position Duties and Responsibilities Responsible for fielding incoming customer requests and questions, via email, tickets, and calls and follow up on all actions agreed with the customer promptly Effectively manage customer inquiries that are outside of team scope, ensuring properly routed to the right team and issues are addressed in a timely manner, ultimately owning customer interaction and resolution. Proactively schedules quarterly check-ins with an assigned group of customers, conducting client meetings to communicate best practices, successes and data results. Proactive outreach at scale - help produce and execute a proactive communication plan to customers with "reasons to call" topics that represent specific trends, new/changing requirements, promote new features or address recurring challenges to ensure the outreach is meaningful and customers derive value. Proactive outreach relevance - works to understand how our products best support customers depending on their organizational structure, business model and email and data goals to provide quick and efficient guidance and recommendations to effectively use the Validity tools and solutions at scale. Understand and demo new product releases/features to customers and provide customers with metrics to showcase value over time Ensure stickiness by ensuring the product is used to its fullest capacity and new use cases are identified Work closely with Sales, Support, Marketing, Product, and Executive teams as the internal champion for customers This is hybrid office-based position requiring work 3 days per week (Tuesday, Wednesday, and Thursday) in the team's Uxbridge officelocation. Required Experience, Skills, and Education 3-5 years in a customer service/support role, managing customer inquiries in a fast-paced environment with a large software customer base. Excellent communication skills and presentation skills Sales acumen to work closely with account executives to support upsell and cross-sell efforts. Ability to conduct business analysis and ask questions that reveal answers on how to adapt offerings to meet customer needs. Be self-motivated and success-driven, with good time management skills. Ability to quickly build rapport and build strong and productive working relationships. Thrive in a fast-paced environment. Passion for customer care and a focus on customer retention and outcomes. Great communication skills both internally and externally. Detail-oriented and curious, enjoys helping others and learning from others. Take part in cross-functional projects to improve processes. Consistently achieve/surpass goals in terms of metrics and customer feedback/advocacy. Language Skills: Fluency in EnglishandFrench. Preferred Experience, Skills, and Education Bachelor's degree or equivalent years of relevant experience Email Deliverability experience would be a plus Previous knowledge or experience in CRM or SaaS is a plus About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, a nd GridBuddy Connect - are all highly rated, solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. _ Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. _ Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice We've received your resume. Click here to update it. Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) orPaste resume Who referred you to this position? Enter their first and last name here. This is a hybrid office-based position; can you work 3 days per week (Tuesdays, Wednesdays, and Thursdays) in the team's Uxbridge office (Hayes Town) location? Are you a current or former employee of Validity or its acquired companies (CRMfusion, BriteVerify, AppBuddy, ReturnPath, or 250ok)? Do you read and write English fluently? How soon would you be able to start with our company if you were chosen for the role? Please let us know what base salary would make sense for you at this point in your career. Do you read and write French fluently? Are you legally authorized to work in the UK?

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