Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
Oct 15, 2026
Full time
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
Oct 15, 2026
Full time
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
Company description: SGB Job description: HGV Technician Shift Supervisor - Leeds Working Hours: Rotating shift pattern Monday to Friday, Week 1: 06:00 to 14:00, Week 2: Tuesday to Friday 12:00 to 00:00 £18.64 - £22.50 per hour plus an excellent benefits package, including: • In-house training provided to support career progression and increase earnings • Enhanced parental leave • Eligibility to annual bonus scheme • Access to a great loan car scheme • 25 days holiday (increases with service) plus public holidays • Overtime available • Company matched pension scheme • 4x basic salary life insurance • Branded overalls provided • Discounts on major retail outlets, including groceries An exciting opportunity to join our team at Scania Leeds at the heart of all workshop activity. You will be an organised people leader, with proven workshop experience, who encourages and promotes a team environment. You will manage a team of skilled technicians, providing guidance, support, and ensuring a safe place to work, through excellent Health and Safety protocols. You will be passionate about the efficient running of the Workshop and pro-active communication, delivering a fantastic service to all customers. Key responsibilities: • Oversee and organise the workshop team whilst managing productivity and efficiencies. • Be the go-to for any support required for Technician and workshop staff. • Be able to provide technical knowledge to your team of technicians as well as customers when required. • Ensure all work is authorised to a high standard. • Promote high standards on job card write up to prevent warranty rejections. • Mentor apprentices to empower them to become the future of tomorrow. Closing Date: 06/08/2026 Please note, the closing date for this role is subject to change pending volume of applications. Next steps: If you like the sound of this position, please apply today. Your application will be reviewed by the hiring manager or a member of the Scania Recruitment Team. If you are successful at this stage, you will be invited to have a conversation and discuss the role further. You will be welcomed to a tour of the branch and workshop. We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team at , we'll be happy to discuss these with you.
Oct 15, 2026
Full time
Company description: SGB Job description: HGV Technician Shift Supervisor - Leeds Working Hours: Rotating shift pattern Monday to Friday, Week 1: 06:00 to 14:00, Week 2: Tuesday to Friday 12:00 to 00:00 £18.64 - £22.50 per hour plus an excellent benefits package, including: • In-house training provided to support career progression and increase earnings • Enhanced parental leave • Eligibility to annual bonus scheme • Access to a great loan car scheme • 25 days holiday (increases with service) plus public holidays • Overtime available • Company matched pension scheme • 4x basic salary life insurance • Branded overalls provided • Discounts on major retail outlets, including groceries An exciting opportunity to join our team at Scania Leeds at the heart of all workshop activity. You will be an organised people leader, with proven workshop experience, who encourages and promotes a team environment. You will manage a team of skilled technicians, providing guidance, support, and ensuring a safe place to work, through excellent Health and Safety protocols. You will be passionate about the efficient running of the Workshop and pro-active communication, delivering a fantastic service to all customers. Key responsibilities: • Oversee and organise the workshop team whilst managing productivity and efficiencies. • Be the go-to for any support required for Technician and workshop staff. • Be able to provide technical knowledge to your team of technicians as well as customers when required. • Ensure all work is authorised to a high standard. • Promote high standards on job card write up to prevent warranty rejections. • Mentor apprentices to empower them to become the future of tomorrow. Closing Date: 06/08/2026 Please note, the closing date for this role is subject to change pending volume of applications. Next steps: If you like the sound of this position, please apply today. Your application will be reviewed by the hiring manager or a member of the Scania Recruitment Team. If you are successful at this stage, you will be invited to have a conversation and discuss the role further. You will be welcomed to a tour of the branch and workshop. We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team at , we'll be happy to discuss these with you.
Role/Team overview Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference click apply for full job details
Oct 15, 2026
Full time
Role/Team overview Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference click apply for full job details
Store Manager Great company! Salary up to £38,000 + Bonus and Benefits! Zachary Daniels Retail Recruitment are currently recruiting for a Store Manager for a retailer who are opening more stores and expanding! We want to recruit a Store Manager who thrives in a fast paced environment, takes pride in their store and will drive store service standards Experience of working in a fast-paced retail click apply for full job details
Oct 15, 2026
Full time
Store Manager Great company! Salary up to £38,000 + Bonus and Benefits! Zachary Daniels Retail Recruitment are currently recruiting for a Store Manager for a retailer who are opening more stores and expanding! We want to recruit a Store Manager who thrives in a fast paced environment, takes pride in their store and will drive store service standards Experience of working in a fast-paced retail click apply for full job details
Business Change Manager Location: Warwick (Hybrid - 2 or 3 days in office, remainder remote) Duration: ASAP- March 2027 + extensions Our client is hiring a Business Change Manager to lead the people-and-process side of change and make sure new solutions are truly adopted. If you enjoy bringing clarity to complex change, aligning stakeholders, and turning project outputs into lasting operational imp click apply for full job details
Oct 15, 2026
Full time
Business Change Manager Location: Warwick (Hybrid - 2 or 3 days in office, remainder remote) Duration: ASAP- March 2027 + extensions Our client is hiring a Business Change Manager to lead the people-and-process side of change and make sure new solutions are truly adopted. If you enjoy bringing clarity to complex change, aligning stakeholders, and turning project outputs into lasting operational imp click apply for full job details
Our Purpose We believe in making homes, businesses, and lives better. As our Regional Showroom Sales Manager (RSSM), you will be the driving force behind this mission, guiding and developing our Bathroom Showroom teams across a defined region to ensure we remain the partner of choice for the trade industry. The Role: You will lead, mentor, and inspire our Showroom Managers to deliver exceptional cust click apply for full job details
Oct 15, 2026
Full time
Our Purpose We believe in making homes, businesses, and lives better. As our Regional Showroom Sales Manager (RSSM), you will be the driving force behind this mission, guiding and developing our Bathroom Showroom teams across a defined region to ensure we remain the partner of choice for the trade industry. The Role: You will lead, mentor, and inspire our Showroom Managers to deliver exceptional cust click apply for full job details
We're looking for a Workforce Manager for a public sector organisation, based in Wiltshire (hybrid), on an initial 6-month contract, paying up to £620 per day (Inside IR35, Umbrella). There's an expectation to attend the office in Wiltshire around 3 days a week. The successful Workforce Planning Lead will own the development, maintenance and annual publication of the organisation's Strategic Workfor click apply for full job details
Oct 15, 2026
Full time
We're looking for a Workforce Manager for a public sector organisation, based in Wiltshire (hybrid), on an initial 6-month contract, paying up to £620 per day (Inside IR35, Umbrella). There's an expectation to attend the office in Wiltshire around 3 days a week. The successful Workforce Planning Lead will own the development, maintenance and annual publication of the organisation's Strategic Workfor click apply for full job details
An established national residential housebuilder is looking to appoint an experienced Materials Controller / Site Logistics Coordinator to join a busy residential development in the Hampshire area. This is a site-based position that would particularly suit someone with a strong understanding of construction materials, ideally gained through previous experience as a Site Manager, Assistant Site Mana click apply for full job details
Oct 15, 2026
Full time
An established national residential housebuilder is looking to appoint an experienced Materials Controller / Site Logistics Coordinator to join a busy residential development in the Hampshire area. This is a site-based position that would particularly suit someone with a strong understanding of construction materials, ideally gained through previous experience as a Site Manager, Assistant Site Mana click apply for full job details
Our Purpose We believe in making homes, businesses, and lives better. As our Regional Showroom Sales Manager (RSSM), you will be the driving force behind this mission, guiding and developing our Bathroom Showroom teams across a defined region to ensure we remain the partner of choice for the trade industry. The Role: You will lead, mentor, and inspire our Showroom Managers to deliver exceptional cust click apply for full job details
Oct 15, 2026
Full time
Our Purpose We believe in making homes, businesses, and lives better. As our Regional Showroom Sales Manager (RSSM), you will be the driving force behind this mission, guiding and developing our Bathroom Showroom teams across a defined region to ensure we remain the partner of choice for the trade industry. The Role: You will lead, mentor, and inspire our Showroom Managers to deliver exceptional cust click apply for full job details
An exciting new Team Manager opportunity at DX! All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers click apply for full job details
Oct 15, 2026
Full time
An exciting new Team Manager opportunity at DX! All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers click apply for full job details
We're on a mission to transform the lives of others, and we're looking for a dynamic and enthusiastic Employer Relationship Manager to help us build and nurture vital partnerships that drive our success. As our Employer Relationship Manager, you will be the heartbeat of our company's employer partnerships. You will spearhead the development and management of strategic relationships with employers, click apply for full job details
Oct 15, 2026
Full time
We're on a mission to transform the lives of others, and we're looking for a dynamic and enthusiastic Employer Relationship Manager to help us build and nurture vital partnerships that drive our success. As our Employer Relationship Manager, you will be the heartbeat of our company's employer partnerships. You will spearhead the development and management of strategic relationships with employers, click apply for full job details
Assistant Store Manager Guildford Retail Up to £32,000 plus bonus Are you a motivated retail leader looking to accelerate your career with a thriving and expanding business? We're recruiting an ambitious Assistant Store Manager to join one of the UK's most successful big-box retailers. Known for its dynamic culture, strong leadership development and continued growth, this is an excellent opp click apply for full job details
Oct 15, 2026
Full time
Assistant Store Manager Guildford Retail Up to £32,000 plus bonus Are you a motivated retail leader looking to accelerate your career with a thriving and expanding business? We're recruiting an ambitious Assistant Store Manager to join one of the UK's most successful big-box retailers. Known for its dynamic culture, strong leadership development and continued growth, this is an excellent opp click apply for full job details
Group Marketplace Manager Online Retailer Competitive Salary 12 Month FTC We are partnering with an established online retailer to recruit a Group Marketplace Manager to take ownership of its marketplace and dropship proposition, driving commercial growth, profitability and operational performance across the group. This is a senior, commercially focused role with P&L responsibility and accountability for marketplace strategy, supplier growth, trading performance and the customer proposition. The Group Marketplace Manager will lead teams across New Business, Account Management and Compliance, while working closely with Technology, Trading, Finance, Marketing and Operations. The Group Marketplace Manager will play a key role in scaling the proposition, developing the supplier base, improving seller performance and expanding marketplace and retail media revenue. Key Responsibilities Own the marketplace and dropship strategy, P&L and commercial performance . Drive growth across GMV, revenue, margin, seller productivity and customer proposition. Lead the end-to-end supplier lifecycle, from sourcing and onboarding through to account management and growth . Develop and deliver the seller acquisition strategy, identifying new categories, brands and commercial opportunities. Lead and develop teams across New Business, Account Management and Compliance. Build a high-performing marketplace operation with clear ownership, KPIs and governance. Work closely with Trading, Ecommerce, Technology, Finance, Marketing and Operations to improve marketplace performance. Lead relationships with key marketplace and technology partners, including Mirakl and Virtualstock . Drive improvements across range, conversion, availability, fulfilment and customer experience. Own the development of the marketplace retail media and advertising proposition , growing supplier-funded revenue opportunities. Provide clear commercial performance, risks and recommendations to senior leadership. Key Requirements Significant senior experience across marketplace, ecommerce, dropship or digital retail . Proven ownership of a P&L or significant revenue stream , with a track record of delivering profitable growth. Strong understanding of marketplace models, including seller acquisition, onboarding, account management and performance management . Experience building and scaling a supplier/vendor ecosystem. Proven experience leading multi-disciplinary teams in a commercially focused environment. Strong commercial negotiation and stakeholder management skills. Experience managing marketplace, ecommerce or technology partners. Mirakl experience would be highly advantageous. Experience across retail media or digital advertising monetisation would be beneficial. Analytical and commercially rigorous, with the ability to turn data into clear actions. Comfortable operating in a fast-paced environment, balancing growth, customer experience and operational control. This is a high-impact opportunity for an experienced Group Marketplace Manager to take ownership of a significant commercial channel and shape its next stage of growth. If you are a senior marketplace leader with strong commercial and P&L experience, and have a track record of scaling suppliers, revenue and marketplace performance, we'd love to hear from you. BH37259
Oct 15, 2026
Full time
Group Marketplace Manager Online Retailer Competitive Salary 12 Month FTC We are partnering with an established online retailer to recruit a Group Marketplace Manager to take ownership of its marketplace and dropship proposition, driving commercial growth, profitability and operational performance across the group. This is a senior, commercially focused role with P&L responsibility and accountability for marketplace strategy, supplier growth, trading performance and the customer proposition. The Group Marketplace Manager will lead teams across New Business, Account Management and Compliance, while working closely with Technology, Trading, Finance, Marketing and Operations. The Group Marketplace Manager will play a key role in scaling the proposition, developing the supplier base, improving seller performance and expanding marketplace and retail media revenue. Key Responsibilities Own the marketplace and dropship strategy, P&L and commercial performance . Drive growth across GMV, revenue, margin, seller productivity and customer proposition. Lead the end-to-end supplier lifecycle, from sourcing and onboarding through to account management and growth . Develop and deliver the seller acquisition strategy, identifying new categories, brands and commercial opportunities. Lead and develop teams across New Business, Account Management and Compliance. Build a high-performing marketplace operation with clear ownership, KPIs and governance. Work closely with Trading, Ecommerce, Technology, Finance, Marketing and Operations to improve marketplace performance. Lead relationships with key marketplace and technology partners, including Mirakl and Virtualstock . Drive improvements across range, conversion, availability, fulfilment and customer experience. Own the development of the marketplace retail media and advertising proposition , growing supplier-funded revenue opportunities. Provide clear commercial performance, risks and recommendations to senior leadership. Key Requirements Significant senior experience across marketplace, ecommerce, dropship or digital retail . Proven ownership of a P&L or significant revenue stream , with a track record of delivering profitable growth. Strong understanding of marketplace models, including seller acquisition, onboarding, account management and performance management . Experience building and scaling a supplier/vendor ecosystem. Proven experience leading multi-disciplinary teams in a commercially focused environment. Strong commercial negotiation and stakeholder management skills. Experience managing marketplace, ecommerce or technology partners. Mirakl experience would be highly advantageous. Experience across retail media or digital advertising monetisation would be beneficial. Analytical and commercially rigorous, with the ability to turn data into clear actions. Comfortable operating in a fast-paced environment, balancing growth, customer experience and operational control. This is a high-impact opportunity for an experienced Group Marketplace Manager to take ownership of a significant commercial channel and shape its next stage of growth. If you are a senior marketplace leader with strong commercial and P&L experience, and have a track record of scaling suppliers, revenue and marketplace performance, we'd love to hear from you. BH37259
The Role: Silcom Recruitment are delighted to be supporting a well-established and highly successful independent motor trade business in the recruitment of an experienced Assistant Service Manager to join their busy aftersales operation. This is an excellent opportunity for an experienced Senior Service Advisor, Assistant Service Manager or Parts & Service professional looking to take the next step in their career within a fast-paced and growing automotive environment. Working within a large and busy workshop operation, the successful candidate will play a key role in supporting the day-to-day running of the service department. The position combines front-of-house customer service, workshop control and parts responsibilities, making it ideal for someone who enjoys a varied, hands-on role. You'll act as a key link between customers, technicians and the wider business, ensuring work progresses efficiently, parts are available when required and customers receive a consistently high level of service. Key Responsibilities: Handle front-of-house duties including customer enquiries, service bookings, vehicle handovers and progress updates. Liaise closely with technicians to manage workshop workflow and ensure jobs are completed efficiently and on time. Support the day-to-day running of a busy workshop, including job allocation, workload planning and monitoring work in progress. Manage parts requirements for the workshop, identifying, sourcing and ordering the correct parts as required. Liaise with parts suppliers, monitor outstanding orders and ensure parts are available to minimise workshop downtime. Assist with stock control and maintain accurate records of parts ordered and supplied. Ensure job cards are completed accurately, including labour, parts and additional work carried out. Prepare and check invoices, ensuring all work and parts are correctly charged before customer handover. Communicate additional work requirements and associated costs clearly and professionally to customers. Provide excellent customer service throughout the repair and servicing process, proactively resolving any queries or concerns. Work closely with technicians and management to maximise workshop productivity and efficiency. Assist with vehicle preparation and aftersales requirements across both cars and commercial vehicles. Support the Service Manager with operational decisions and the continued improvement of departmental processes. Help maintain high standards of workshop organisation, compliance and health & safety. The Package: Basic Salary: Up to £40,000 (dependent on experience) + bonus £45,000 OTE! Hours: Monday to Friday, 8:00am - 6:00pm + No Weekends - enjoy a great work-life balance Genuine opportunity to grow within a respected, forward-thinking independent garage! If you believe you have the passion, skill set, experience, and drive to succeed as an Assistant Service Manager, we would love to hear from you. Don't worry if your CV is out of date, please get in touch and we can work with you to do the rest.
Oct 15, 2026
Full time
The Role: Silcom Recruitment are delighted to be supporting a well-established and highly successful independent motor trade business in the recruitment of an experienced Assistant Service Manager to join their busy aftersales operation. This is an excellent opportunity for an experienced Senior Service Advisor, Assistant Service Manager or Parts & Service professional looking to take the next step in their career within a fast-paced and growing automotive environment. Working within a large and busy workshop operation, the successful candidate will play a key role in supporting the day-to-day running of the service department. The position combines front-of-house customer service, workshop control and parts responsibilities, making it ideal for someone who enjoys a varied, hands-on role. You'll act as a key link between customers, technicians and the wider business, ensuring work progresses efficiently, parts are available when required and customers receive a consistently high level of service. Key Responsibilities: Handle front-of-house duties including customer enquiries, service bookings, vehicle handovers and progress updates. Liaise closely with technicians to manage workshop workflow and ensure jobs are completed efficiently and on time. Support the day-to-day running of a busy workshop, including job allocation, workload planning and monitoring work in progress. Manage parts requirements for the workshop, identifying, sourcing and ordering the correct parts as required. Liaise with parts suppliers, monitor outstanding orders and ensure parts are available to minimise workshop downtime. Assist with stock control and maintain accurate records of parts ordered and supplied. Ensure job cards are completed accurately, including labour, parts and additional work carried out. Prepare and check invoices, ensuring all work and parts are correctly charged before customer handover. Communicate additional work requirements and associated costs clearly and professionally to customers. Provide excellent customer service throughout the repair and servicing process, proactively resolving any queries or concerns. Work closely with technicians and management to maximise workshop productivity and efficiency. Assist with vehicle preparation and aftersales requirements across both cars and commercial vehicles. Support the Service Manager with operational decisions and the continued improvement of departmental processes. Help maintain high standards of workshop organisation, compliance and health & safety. The Package: Basic Salary: Up to £40,000 (dependent on experience) + bonus £45,000 OTE! Hours: Monday to Friday, 8:00am - 6:00pm + No Weekends - enjoy a great work-life balance Genuine opportunity to grow within a respected, forward-thinking independent garage! If you believe you have the passion, skill set, experience, and drive to succeed as an Assistant Service Manager, we would love to hear from you. Don't worry if your CV is out of date, please get in touch and we can work with you to do the rest.
EXO CLAIMS RECRUITMENT are delighted to be working with a new and dynamic MGA company who have an exciting opportunities available for ambitious Business Development Managers. This is a unique opportunity to join a forward-thinking company and build on your successful career in insurance. You will need to have a strong aptitude for sales and new business development and have previous insurance broking BDM experience. Job title: Business Development Manager Location: London / Hybrid Employment type: Full-time Role Salary: Up to £70k plus a significant performance bonus and extensive benefits Our client is looking for a motivated and commercially minded Business Development Manager to help drive new business growth. You will identify and qualify prospective new broker clients, build strong relationships, support the sales pipeline, and contribute to achieving revenue targets. This is an ideal role for someone who is confident communicating with brokers, has ideally commercial property insurance knowledge, and who enjoys networking and prospecting, and wants to develop into a senior business development or leadership position. We are looking for someone who can: Research and identify new business opportunities and target broker accounts. Generate leads through outbound calls, emails, LinkedIn, networking and other channels. Qualify prospects and understand their business needs and challenges. Arrange and participate in client meetings, presentations and demonstrations. Build and maintain strong relationships with prospective and existing clients. Manage opportunities through the sales pipeline and maintain accurate CRM records. Prepare proposals, quotations and sales materials with support from internal teams. Follow up consistently with prospects to move opportunities towards conversion. Meet agreed activity, pipeline and revenue targets. Monitor competitors, market trends and customer requirements. Work closely with marketing, account management and operational teams. Provide regular reports and updates on pipeline activity and business development performance. Key requirements : Previous experience in insurance broking business development, account management and customer success are essential. Commercial property insurance knowledge is ideally required Excellent verbal and written communication skills. Strong interpersonal and relationship-building abilities. Confident making outbound calls and engaging with new prospects. Commercial awareness and a results-driven approach. Good organisation and time-management skills. Comfortable using CRM systems, Microsoft Office/Google Workspace and LinkedIn. Ability to work independently while contributing effectively to a team. Resilience and persistence when dealing with rejection or long sales cycles. Experience working towards sales or revenue targets. Existing B2B sales or business development experience. Understanding of consultative selling and lead qualification. Relevant degree or equivalent commercial experience. Number and quality of qualified leads generated. Meetings and opportunities created. Pipeline value and conversion rates. New customers acquired. Revenue generated. CRM and pipeline management quality. Achievement of agreed monthly/quarterly targets. Ambitious and career-focused. Proactive and self-motivated. Confident and personable. Commercially curious. Comfortable speaking to senior decision-makers. Target-driven without being overly transactional. Adaptable and willing to learn. Professional, organised and reliable. Our client has a great working culture and is in a phase of significant growth. This is a role you can really make your own. Please apply TODAY!
Oct 15, 2026
Full time
EXO CLAIMS RECRUITMENT are delighted to be working with a new and dynamic MGA company who have an exciting opportunities available for ambitious Business Development Managers. This is a unique opportunity to join a forward-thinking company and build on your successful career in insurance. You will need to have a strong aptitude for sales and new business development and have previous insurance broking BDM experience. Job title: Business Development Manager Location: London / Hybrid Employment type: Full-time Role Salary: Up to £70k plus a significant performance bonus and extensive benefits Our client is looking for a motivated and commercially minded Business Development Manager to help drive new business growth. You will identify and qualify prospective new broker clients, build strong relationships, support the sales pipeline, and contribute to achieving revenue targets. This is an ideal role for someone who is confident communicating with brokers, has ideally commercial property insurance knowledge, and who enjoys networking and prospecting, and wants to develop into a senior business development or leadership position. We are looking for someone who can: Research and identify new business opportunities and target broker accounts. Generate leads through outbound calls, emails, LinkedIn, networking and other channels. Qualify prospects and understand their business needs and challenges. Arrange and participate in client meetings, presentations and demonstrations. Build and maintain strong relationships with prospective and existing clients. Manage opportunities through the sales pipeline and maintain accurate CRM records. Prepare proposals, quotations and sales materials with support from internal teams. Follow up consistently with prospects to move opportunities towards conversion. Meet agreed activity, pipeline and revenue targets. Monitor competitors, market trends and customer requirements. Work closely with marketing, account management and operational teams. Provide regular reports and updates on pipeline activity and business development performance. Key requirements : Previous experience in insurance broking business development, account management and customer success are essential. Commercial property insurance knowledge is ideally required Excellent verbal and written communication skills. Strong interpersonal and relationship-building abilities. Confident making outbound calls and engaging with new prospects. Commercial awareness and a results-driven approach. Good organisation and time-management skills. Comfortable using CRM systems, Microsoft Office/Google Workspace and LinkedIn. Ability to work independently while contributing effectively to a team. Resilience and persistence when dealing with rejection or long sales cycles. Experience working towards sales or revenue targets. Existing B2B sales or business development experience. Understanding of consultative selling and lead qualification. Relevant degree or equivalent commercial experience. Number and quality of qualified leads generated. Meetings and opportunities created. Pipeline value and conversion rates. New customers acquired. Revenue generated. CRM and pipeline management quality. Achievement of agreed monthly/quarterly targets. Ambitious and career-focused. Proactive and self-motivated. Confident and personable. Commercially curious. Comfortable speaking to senior decision-makers. Target-driven without being overly transactional. Adaptable and willing to learn. Professional, organised and reliable. Our client has a great working culture and is in a phase of significant growth. This is a role you can really make your own. Please apply TODAY!
Treaty Reinsurance - Client Support ROLE PURPOSE: Supports their team to deliver an excellent and comprehensive service in the administration of new business, renewal and mid-term changes of Treaty Reinsurance for specific clients. The successful candidate will also have exposure to clients and markets to help manage all aspects of the placing and running of Treaties across predominately Wholesale business. This is an excellent opportunity to join a global Lloyds broker who are leaders in their field. KEY ACCOUNTABILITIES: Planning/Reporting: Provides input to team meetings as required Plans own work to achieve personal objectives Meets agreed targets Manages assigned projects and contributes to other projects as required Provides relevant management information to the management team Technical: Reviews client documentation to ensure that information presented is sufficiently comprehensive/accurate to support the quoting process Prepares or checks market presentations Liaises with clients and ensures client queries are resolved Responds to market and third party queries as appropriate Produces high quality and compliant Market Reform Contracts Produces high quality and compliant market documentation ensuring appropriate authorisations are secured A conduit between the Broking and Technical Processing Teams as required, including provision of accurate handover documentation for processing. Monitoring of premium payments and meeting premium due dates. Ensures up to date records are maintained at all times on the Company system Knows when to seek guidance from senior members of the team Collates and communicates client requirements to ensure appropriate marketing of the risk Develops good relationships with markets and clients Policy, Process and Procedures: Follows agreed processes and obtains appropriate approvals to ensure compliance with company policy and regulatory requirements Works within agreed parameters and uses relevant systems to ensure documentation /communications adhere to company procedure / compliance requirements Maintains appropriate client files, and oversees the prompt and accurate production of documentation to best meet client, company and regulatory requirements Strives to provide quality and excellence in line with company process Environment, Customer Focus and Relationships: Builds and maintains strong relationships with internal stakeholders and external contacts to ensure service delivery meets expectations and is compliant Provides support and assistance to senior colleagues and/or their clients on request Deals with, or refers, client enquiries, renewals and mid-term adjustments Develops strong relationships with immediate Team and the wider Business Unit Solicits advice and guidance, when appropriate, from their line manager Assists with the development and maintenances appropriate underwriter relationships Develops awareness of industry developments to ensure practices, product offerings and outputs are of a sufficiently high standard compared to peers Responds to client requirements as appropriate Behaves with all clients fairly and ethically Shares information that could be beneficial to the Operating Entity/Group People Management/Personal Development: The job holder has no direct reports Actively undertakes personal development to ensure up to date knowledge and understanding of best practice Remains aware of external, industry, legal and regulatory developments etc. to ensure practice and outputs are of a sufficiently high standard Keeps informed of all legal and regulatory developments relevant to the Operating Entity/Group Regulatory and Compliance: The Board of each Operating Entity requires the highest standards of corporate governance, operational excellence and financial reporting throughout the Group from all its employees. Specific responsibilities are listed below. Complies with all applicable, legal, fiscal and regulatory obligations in the form of policies and procedures Ensures correct authorisation is obtained and processes followed when required by the Operating Entity and/or Group Ensures performance, HR and T&C records are up to date and meet the Operating Entity and/or Group's requirements Maintains accurate records and deals with correspondence appropriately Operates in an honest, professional and ethical manner Strictly adheres to the Group Employee Code of Conduct Completes all relevant regulatory training KNOWLEDGE/EXPERIENCE SKILLS/BEHAVIOURS QUALIFICATIONS 2 to 5 years' experience preferably in Treaty Reinsurance. Training to be provided. Suitable candidates are likely to have had previous experience of working with Treaty Brokers and supporting the placement process, including knowledge of Market Reform Contract production. Excellent Salary and Benefits Package Diversity & Inclusion Our client is committed to creating an inclusive workplace where everyone has the opportunity to succeed. Recruitment, assessment and selection decisions are based solely on skills, experience and merit. Applications are welcomed from candidates of all backgrounds regardless of age, disability, race, religion or belief, gender, gender identity, sexual orientation, marital status or family circumstances. A copy of the Diversity & Inclusion Policy is available upon request.
Oct 15, 2026
Full time
Treaty Reinsurance - Client Support ROLE PURPOSE: Supports their team to deliver an excellent and comprehensive service in the administration of new business, renewal and mid-term changes of Treaty Reinsurance for specific clients. The successful candidate will also have exposure to clients and markets to help manage all aspects of the placing and running of Treaties across predominately Wholesale business. This is an excellent opportunity to join a global Lloyds broker who are leaders in their field. KEY ACCOUNTABILITIES: Planning/Reporting: Provides input to team meetings as required Plans own work to achieve personal objectives Meets agreed targets Manages assigned projects and contributes to other projects as required Provides relevant management information to the management team Technical: Reviews client documentation to ensure that information presented is sufficiently comprehensive/accurate to support the quoting process Prepares or checks market presentations Liaises with clients and ensures client queries are resolved Responds to market and third party queries as appropriate Produces high quality and compliant Market Reform Contracts Produces high quality and compliant market documentation ensuring appropriate authorisations are secured A conduit between the Broking and Technical Processing Teams as required, including provision of accurate handover documentation for processing. Monitoring of premium payments and meeting premium due dates. Ensures up to date records are maintained at all times on the Company system Knows when to seek guidance from senior members of the team Collates and communicates client requirements to ensure appropriate marketing of the risk Develops good relationships with markets and clients Policy, Process and Procedures: Follows agreed processes and obtains appropriate approvals to ensure compliance with company policy and regulatory requirements Works within agreed parameters and uses relevant systems to ensure documentation /communications adhere to company procedure / compliance requirements Maintains appropriate client files, and oversees the prompt and accurate production of documentation to best meet client, company and regulatory requirements Strives to provide quality and excellence in line with company process Environment, Customer Focus and Relationships: Builds and maintains strong relationships with internal stakeholders and external contacts to ensure service delivery meets expectations and is compliant Provides support and assistance to senior colleagues and/or their clients on request Deals with, or refers, client enquiries, renewals and mid-term adjustments Develops strong relationships with immediate Team and the wider Business Unit Solicits advice and guidance, when appropriate, from their line manager Assists with the development and maintenances appropriate underwriter relationships Develops awareness of industry developments to ensure practices, product offerings and outputs are of a sufficiently high standard compared to peers Responds to client requirements as appropriate Behaves with all clients fairly and ethically Shares information that could be beneficial to the Operating Entity/Group People Management/Personal Development: The job holder has no direct reports Actively undertakes personal development to ensure up to date knowledge and understanding of best practice Remains aware of external, industry, legal and regulatory developments etc. to ensure practice and outputs are of a sufficiently high standard Keeps informed of all legal and regulatory developments relevant to the Operating Entity/Group Regulatory and Compliance: The Board of each Operating Entity requires the highest standards of corporate governance, operational excellence and financial reporting throughout the Group from all its employees. Specific responsibilities are listed below. Complies with all applicable, legal, fiscal and regulatory obligations in the form of policies and procedures Ensures correct authorisation is obtained and processes followed when required by the Operating Entity and/or Group Ensures performance, HR and T&C records are up to date and meet the Operating Entity and/or Group's requirements Maintains accurate records and deals with correspondence appropriately Operates in an honest, professional and ethical manner Strictly adheres to the Group Employee Code of Conduct Completes all relevant regulatory training KNOWLEDGE/EXPERIENCE SKILLS/BEHAVIOURS QUALIFICATIONS 2 to 5 years' experience preferably in Treaty Reinsurance. Training to be provided. Suitable candidates are likely to have had previous experience of working with Treaty Brokers and supporting the placement process, including knowledge of Market Reform Contract production. Excellent Salary and Benefits Package Diversity & Inclusion Our client is committed to creating an inclusive workplace where everyone has the opportunity to succeed. Recruitment, assessment and selection decisions are based solely on skills, experience and merit. Applications are welcomed from candidates of all backgrounds regardless of age, disability, race, religion or belief, gender, gender identity, sexual orientation, marital status or family circumstances. A copy of the Diversity & Inclusion Policy is available upon request.
Join Colchester Institute - Where Your Career Makes a Difference At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment. We are seeking a Work Related and Placement Learning Manager to join our team click apply for full job details
Oct 15, 2026
Full time
Join Colchester Institute - Where Your Career Makes a Difference At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment. We are seeking a Work Related and Placement Learning Manager to join our team click apply for full job details
Technical Manager - Critical Facilities / Data Centres Location: Heathrow, Slough & Enfield Contract: Initial 3-month contract Portfolio: 13 Data Centre sites The Role We're looking for a Technical Manager to support a Fixed Electrical Testing programme across 13 live Data Centre sites click apply for full job details
Oct 15, 2026
Full time
Technical Manager - Critical Facilities / Data Centres Location: Heathrow, Slough & Enfield Contract: Initial 3-month contract Portfolio: 13 Data Centre sites The Role We're looking for a Technical Manager to support a Fixed Electrical Testing programme across 13 live Data Centre sites click apply for full job details
HM65: Commercial Manager Location: Corsham 4 days per week on site Mon - Thurs Salary: Competitive Day Rate Contract 12 Months with high potential for extension Overview: First Military Recruitment are currently seeking a Commercial Manager on behalf of one of our clients. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Lead and coordinate the procurement process for complex projects, ensuring effective planning, execution, and delivery within agreed scope, timeframes, and budget constraints. Build and maintain strong, collaborative working relationships with multidisciplinary teams, including colleagues at all levels, senior leadership and external partners, to support seamless procurement delivery. Manage and develop key customer and stakeholder relationships, proactively identifying opportunities to improve or strategically develop these relationships to meet project objectives. Provide commercial expertise to support the Project Team in achieving necessary approvals. Operate effectively in a demanding, high-pressure environment, delivering procurement activities at pace while balancing and managing diverse and sometimes competing stakeholder expectations. Apply extensive knowledge of commercial regulations and procurement frameworks to address and resolve complex commercial challenges, ensuring risk is appropriately managed and optimal outcomes are achieved. Support the transfer of commercial and technical knowledge by mentoring and developing both commercial and non-commercial team members, enhancing overall team capability and project delivery. Prepare, draft and manage contract documentation within delegated authority, including tender documentation, evaluation and award processes, ensuring compliance with policies and procedures. Chair or support Tender Evaluation Boards and lead negotiations with suppliers within delegated limits to secure value for money and contract terms aligned with project requirements. Utilise procurement systems to manage procurement activities efficiently and ensure compliance with transparency policies. Provide timely, practical commercial advice and solutions to emerging issues and risks, contributing to problem solving and crisis management alongside senior commercial managers and customers. Foster a positive and inclusive team culture that supports wellbeing, engagement and high morale among Commercial staff. Conduct regular performance reviews and one-to-one meetings to provide constructive feedback, set clear objectives, and identify individual development needs. Identify and facilitate appropriate training and professional development opportunities to build team capability and support career progression. Manage resource allocation within the team to ensure workload is balanced and priorities are met effectively. Lead by example in upholding ethical standards and compliance with policies, promoting a culture of integrity and accountability. Encourage innovation and continuous improvement by supporting staff to identify and implement process enhancements and best practices. Act as a point of escalation for commercial issues within the team, providing guidance and support to resolve challenges promptly. Support succession planning by identifying and nurturing potential future leaders within the Commercial team. Skills and Qualifications: Commercial Management 5+ years. Hold Chartered Institute of Procurement & Supply Level 4. Proven experience leading and managing the procurement of complex projects, including planning, execution, and delivery within defined scope, time, and budget constraints. Strong ability to build and maintain collaborative relationships with multidisciplinary teams, senior leadership, customers and external partners to support procurement and project objectives. Ability to operate effectively in high-pressure, fast-paced environments, managing competing stakeholder expectations and delivering procurement activities at pace. Has supported in a competition, start to finish, even content introduction at beginning. Experience dealing with Service Management rather than digital. Security Clearance: DV (Developed Vetting). Desirable: Evidence of providing commercial expertise, including supporting project teams to achieve necessary approvals, and providing sound commercial advice throughout the procurement lifecycle. Experience of leading and managing a team. Ideally Big Framework contracts or differential. Experience in infrastructure would be helpful. How to exit a contract others will be working on this but would be helpful to have some awareness. How to exit a PFI contract is highly beneficial. Public Sector experience is preferred / MOD Experience. MCIPS. Location: Corsham 4 days per week on site Mon - Thurs Salary: Competitive Day Rate Contract 12 Months with high potential for extension
Oct 15, 2026
Contractor
HM65: Commercial Manager Location: Corsham 4 days per week on site Mon - Thurs Salary: Competitive Day Rate Contract 12 Months with high potential for extension Overview: First Military Recruitment are currently seeking a Commercial Manager on behalf of one of our clients. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Lead and coordinate the procurement process for complex projects, ensuring effective planning, execution, and delivery within agreed scope, timeframes, and budget constraints. Build and maintain strong, collaborative working relationships with multidisciplinary teams, including colleagues at all levels, senior leadership and external partners, to support seamless procurement delivery. Manage and develop key customer and stakeholder relationships, proactively identifying opportunities to improve or strategically develop these relationships to meet project objectives. Provide commercial expertise to support the Project Team in achieving necessary approvals. Operate effectively in a demanding, high-pressure environment, delivering procurement activities at pace while balancing and managing diverse and sometimes competing stakeholder expectations. Apply extensive knowledge of commercial regulations and procurement frameworks to address and resolve complex commercial challenges, ensuring risk is appropriately managed and optimal outcomes are achieved. Support the transfer of commercial and technical knowledge by mentoring and developing both commercial and non-commercial team members, enhancing overall team capability and project delivery. Prepare, draft and manage contract documentation within delegated authority, including tender documentation, evaluation and award processes, ensuring compliance with policies and procedures. Chair or support Tender Evaluation Boards and lead negotiations with suppliers within delegated limits to secure value for money and contract terms aligned with project requirements. Utilise procurement systems to manage procurement activities efficiently and ensure compliance with transparency policies. Provide timely, practical commercial advice and solutions to emerging issues and risks, contributing to problem solving and crisis management alongside senior commercial managers and customers. Foster a positive and inclusive team culture that supports wellbeing, engagement and high morale among Commercial staff. Conduct regular performance reviews and one-to-one meetings to provide constructive feedback, set clear objectives, and identify individual development needs. Identify and facilitate appropriate training and professional development opportunities to build team capability and support career progression. Manage resource allocation within the team to ensure workload is balanced and priorities are met effectively. Lead by example in upholding ethical standards and compliance with policies, promoting a culture of integrity and accountability. Encourage innovation and continuous improvement by supporting staff to identify and implement process enhancements and best practices. Act as a point of escalation for commercial issues within the team, providing guidance and support to resolve challenges promptly. Support succession planning by identifying and nurturing potential future leaders within the Commercial team. Skills and Qualifications: Commercial Management 5+ years. Hold Chartered Institute of Procurement & Supply Level 4. Proven experience leading and managing the procurement of complex projects, including planning, execution, and delivery within defined scope, time, and budget constraints. Strong ability to build and maintain collaborative relationships with multidisciplinary teams, senior leadership, customers and external partners to support procurement and project objectives. Ability to operate effectively in high-pressure, fast-paced environments, managing competing stakeholder expectations and delivering procurement activities at pace. Has supported in a competition, start to finish, even content introduction at beginning. Experience dealing with Service Management rather than digital. Security Clearance: DV (Developed Vetting). Desirable: Evidence of providing commercial expertise, including supporting project teams to achieve necessary approvals, and providing sound commercial advice throughout the procurement lifecycle. Experience of leading and managing a team. Ideally Big Framework contracts or differential. Experience in infrastructure would be helpful. How to exit a contract others will be working on this but would be helpful to have some awareness. How to exit a PFI contract is highly beneficial. Public Sector experience is preferred / MOD Experience. MCIPS. Location: Corsham 4 days per week on site Mon - Thurs Salary: Competitive Day Rate Contract 12 Months with high potential for extension
