Retail Advisor Salary: £14.99 per hour Location: Wood Green Working hours: 20 Our stores operate 7 days a week, with working hours aligned to store trading times. To support our customers, we are particularly looking for candidates who can offer flexibility to work on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday. We recommend checking the specific store opening and closing times when considering your availability. Shift patterns are based on store demand and can be subject to change. What's in it for you? £14.99 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
May 01, 2026
Full time
Retail Advisor Salary: £14.99 per hour Location: Wood Green Working hours: 20 Our stores operate 7 days a week, with working hours aligned to store trading times. To support our customers, we are particularly looking for candidates who can offer flexibility to work on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday. We recommend checking the specific store opening and closing times when considering your availability. Shift patterns are based on store demand and can be subject to change. What's in it for you? £14.99 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Customer Service Advisor Penrith / Hybrid £33,100 + package Full time, permanent Our client is committed to creating exceptional homes and an exceptional journey for every customer. Their Customer Service team is central to that mission, and they are looking for a proactive, people-focused Customer Services Advisor to help deliver a consistently outstanding aftercare experience across the region. If you re passionate about customer service, thrive in a fast-paced environment, and enjoy working collaboratively to solve problems, this is a fantastic opportunity to make a real impact. About the Role You ll be the friendly, knowledgeable first point of contact for customers, supporting them throughout their post-completion journey and ensuring their experience reflects 5 standards. Key Responsibilities Customer Experience & Communication Act as a brand ambassador, delivering a warm, professional service at all times Manage inbound calls, emails, and enquiries in line with agreed service levels Carry out post-completion courtesy calls to gather feedback and encourage customer survey participation Complaint & Case Management Coordinate and administer complaints in line with the New Homes Quality Code Liaise with internal teams to gather accurate information and support detailed responses Track complaint progress, provide updates in regional meetings, and escalate where necessary Operational Support Maintain customer journey trackers and complaint logs Triage customer-reported defects and ensure clear communication with Build teams Support defect management on completed developments, including scheduling maintenance Provide cross-regional support when required to maintain service continuity Collaboration & Insight Work closely with Build, Sales, and Customer Service teams to deliver efficient aftercare Share feedback and insights to improve customer satisfaction and service performance Support colleagues with queries and contribute to consistent, high-quality responses Compliance & Standards Ensure all communications and data handling meet GDPR and IT security requirements Uphold Health & Safety standards in all customer and site interactions Take responsibility for the appropriate use of company equipment About You Strong customer relationship skills, both over the phone and in person Excellent written and verbal communication Confident using Microsoft Office and general IT systems Experience in a customer service role A collaborative mindset and ability to work across multiple teams Desirable: Understanding of build processes and their impact on customers Knowledge of the New Homes Quality Code or housing sector customer service Why Join? This is an opportunity to shape the customer experience at a key stage of the journey. You ll be part of a supportive regional team, with the chance to develop your skills and progress into a Customer Services Manager role over time. If you re motivated by helping people, solving problems, and delivering service you can be proud of, we d love to hear from you
May 01, 2026
Full time
Customer Service Advisor Penrith / Hybrid £33,100 + package Full time, permanent Our client is committed to creating exceptional homes and an exceptional journey for every customer. Their Customer Service team is central to that mission, and they are looking for a proactive, people-focused Customer Services Advisor to help deliver a consistently outstanding aftercare experience across the region. If you re passionate about customer service, thrive in a fast-paced environment, and enjoy working collaboratively to solve problems, this is a fantastic opportunity to make a real impact. About the Role You ll be the friendly, knowledgeable first point of contact for customers, supporting them throughout their post-completion journey and ensuring their experience reflects 5 standards. Key Responsibilities Customer Experience & Communication Act as a brand ambassador, delivering a warm, professional service at all times Manage inbound calls, emails, and enquiries in line with agreed service levels Carry out post-completion courtesy calls to gather feedback and encourage customer survey participation Complaint & Case Management Coordinate and administer complaints in line with the New Homes Quality Code Liaise with internal teams to gather accurate information and support detailed responses Track complaint progress, provide updates in regional meetings, and escalate where necessary Operational Support Maintain customer journey trackers and complaint logs Triage customer-reported defects and ensure clear communication with Build teams Support defect management on completed developments, including scheduling maintenance Provide cross-regional support when required to maintain service continuity Collaboration & Insight Work closely with Build, Sales, and Customer Service teams to deliver efficient aftercare Share feedback and insights to improve customer satisfaction and service performance Support colleagues with queries and contribute to consistent, high-quality responses Compliance & Standards Ensure all communications and data handling meet GDPR and IT security requirements Uphold Health & Safety standards in all customer and site interactions Take responsibility for the appropriate use of company equipment About You Strong customer relationship skills, both over the phone and in person Excellent written and verbal communication Confident using Microsoft Office and general IT systems Experience in a customer service role A collaborative mindset and ability to work across multiple teams Desirable: Understanding of build processes and their impact on customers Knowledge of the New Homes Quality Code or housing sector customer service Why Join? This is an opportunity to shape the customer experience at a key stage of the journey. You ll be part of a supportive regional team, with the chance to develop your skills and progress into a Customer Services Manager role over time. If you re motivated by helping people, solving problems, and delivering service you can be proud of, we d love to hear from you
Content below for Recruitment purposes only Retail Advisor Salary: £13.66 per hour Working hours: 20-30 Hours Per Week Location: Kendal What's in it for you? £13.66 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family. At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
May 01, 2026
Full time
Content below for Recruitment purposes only Retail Advisor Salary: £13.66 per hour Working hours: 20-30 Hours Per Week Location: Kendal What's in it for you? £13.66 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family. At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Content below for Recruitment purposes only Retail Advisor Salary: £13.66 per hour Working hours: 30 Hours Per week Location: Doncaster What's in it for you? £13.66 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family. At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
May 01, 2026
Full time
Content below for Recruitment purposes only Retail Advisor Salary: £13.66 per hour Working hours: 30 Hours Per week Location: Doncaster What's in it for you? £13.66 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family. At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Thrive Group are delighted to be working with our client-based in Bath who are actively looking to recruit a Parts advisor to join the team on a permanent basis. What you will be doing: Working in a busy Parts Department. You will be required to maintain accurate inventory of parts and supplies and customers in identifying and ordering the correct parts for their vehicles click apply for full job details
May 01, 2026
Full time
Thrive Group are delighted to be working with our client-based in Bath who are actively looking to recruit a Parts advisor to join the team on a permanent basis. What you will be doing: Working in a busy Parts Department. You will be required to maintain accurate inventory of parts and supplies and customers in identifying and ordering the correct parts for their vehicles click apply for full job details
Retail Advisor Salary: £13.66 per hour Working hours: 35 Hours Per Week Location: Inverness What's in it for you? £13.66 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family. At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
May 01, 2026
Full time
Retail Advisor Salary: £13.66 per hour Working hours: 35 Hours Per Week Location: Inverness What's in it for you? £13.66 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family. At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Retail Advisor Salary: £13.66 per hour Working hours: 14 Location: Ashford What's in it for you? £13.66 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family. At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
May 01, 2026
Full time
Retail Advisor Salary: £13.66 per hour Working hours: 14 Location: Ashford What's in it for you? £13.66 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family. At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Retail Advisor Salary: £13.66 per hour Location: Bangor Working hours: 22 Our stores operate 7 days a week, with working hours aligned to store trading times. To support our customers, we are particularly looking for candidates who can offer flexibility to work across 4-5 days per week We recommend checking this specific store opening and closing times when considering your availability. Shift patterns are based on store demand and can be subject to change. What's in it for you? £13.66 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
May 01, 2026
Full time
Retail Advisor Salary: £13.66 per hour Location: Bangor Working hours: 22 Our stores operate 7 days a week, with working hours aligned to store trading times. To support our customers, we are particularly looking for candidates who can offer flexibility to work across 4-5 days per week We recommend checking this specific store opening and closing times when considering your availability. Shift patterns are based on store demand and can be subject to change. What's in it for you? £13.66 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Retail Guide Working Hours - We have 30 Hour and 22.5 Hour roles available days would be over 4-5 Days including weekends and bank holidays Location - Newtownabbey -Greater Belfast £13.12 p/h plus 20% on target commission What's in it for you? £13.12 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks
May 01, 2026
Full time
Retail Guide Working Hours - We have 30 Hour and 22.5 Hour roles available days would be over 4-5 Days including weekends and bank holidays Location - Newtownabbey -Greater Belfast £13.12 p/h plus 20% on target commission What's in it for you? £13.12 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks
Retail Advisor Salary: £13.66 per hour Location: Harrow Working hours: 30 Our stores operate 7 days a week, with working hours aligned to store trading times. To support our customers, we are particularly looking for candidates who can offer flexibility to work on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday(delete as appropriate). We recommend checking the specific store opening and closing times when considering your availability. Shift patterns are based on store demand and can be subject to change. What's in it for you? • £13.66 per hour + on-target commission - rewarding your performance and drive • 24/7 Online GP access for you and your immediate family - because your wellbeing matters • Market-leading paid carer's leave - supporting you when your loved ones need you most • Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents • Massive discounts on EE & BT products - saving you hundreds every year • Career development support - carve your own path with training and progression opportunities • Season Ticket Travel Loan - making your commute more affordable • Volunteering days - give back to your community with paid time off • Optional Private Healthcare and Dental - extra peace of mind for you and your family At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
May 01, 2026
Full time
Retail Advisor Salary: £13.66 per hour Location: Harrow Working hours: 30 Our stores operate 7 days a week, with working hours aligned to store trading times. To support our customers, we are particularly looking for candidates who can offer flexibility to work on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday(delete as appropriate). We recommend checking the specific store opening and closing times when considering your availability. Shift patterns are based on store demand and can be subject to change. What's in it for you? • £13.66 per hour + on-target commission - rewarding your performance and drive • 24/7 Online GP access for you and your immediate family - because your wellbeing matters • Market-leading paid carer's leave - supporting you when your loved ones need you most • Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents • Massive discounts on EE & BT products - saving you hundreds every year • Career development support - carve your own path with training and progression opportunities • Season Ticket Travel Loan - making your commute more affordable • Volunteering days - give back to your community with paid time off • Optional Private Healthcare and Dental - extra peace of mind for you and your family At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 01, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Job Description Contact Centre Customer Support Advisor- 12 month Secondment £ 28,110 plus Bonus £1200 Per Annum+ brilliant rewards and recognition scheme Bicester -Fresh Direct This is a full-time role working 37.5hrs per week click apply for full job details
May 01, 2026
Full time
Job Description Contact Centre Customer Support Advisor- 12 month Secondment £ 28,110 plus Bonus £1200 Per Annum+ brilliant rewards and recognition scheme Bicester -Fresh Direct This is a full-time role working 37.5hrs per week click apply for full job details
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
May 01, 2026
Full time
Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Sheridan Maine is partnering on an exclusive basis with a long-established and highly reputable organisation to recruit a Finance Director for a senior, board-level position in West Dorset. This Finance Director job offers a rare opportunity to join a successful business in a strategic finance leadership role, combining commercial finance, operational oversight, and board-level influence. Working closely with the CEO and senior leadership team, you ll play a pivotal role in shaping business performance, driving financial strategy, and supporting long-term growth. This opportunity is ideal for a hands-on Finance Director, Financial Controller stepping up, or senior finance leader seeking a broad, high-impact role within a collaborative environment. The Role Finance Director (FD) As Finance Director, you will take full ownership of the finance function while contributing to wider business operations. This is a highly visible FD role requiring both strategic thinking and day-to-day financial leadership. Key focus areas include: Leading financial planning, budgeting, and forecasting Delivering accurate and timely management accounts and financial reporting Providing commercial insight and financial analysis to support decision-making Partnering with the Board to drive business strategy and performance Supporting business growth, profitability, and operational efficiency Maintaining strong financial controls, governance, and compliance Finance Director Responsibilities Overall responsibility for financial management, cash flow, and reporting cycles Business partnering with senior stakeholders to deliver strategic financial insight Managing banking relationships, funding arrangements, and covenant reporting Oversight of property, leases, and commercial agreements Responsibility for supplier contracts, cost control, and overhead management Supporting HR processes and people strategy alongside external advisors Driving continuous improvement across finance systems, processes, and controls Collaborating on IT systems, operational efficiency, and business transformation Ensuring compliance with health & safety, legal, and regulatory requirements Finance Director Requirements To be successful in this Finance Director job, you will be: A qualified accountant (ACA, ACCA, or CIMA) An experienced Finance Director, Head of Finance, or Financial Controller ready to step up Proven in leading a finance function within a multi-site or complex business A strong commercial finance professional with strategic insight Confident operating at Board level, able to challenge and influence senior stakeholders Highly analytical with excellent attention to detail and problem-solving skills A collaborative leader with strong communication and stakeholder management skills Comfortable managing a broad, hands-on finance leadership role Why Apply for this Finance Director Role? Senior board-level Finance Director position with real influence Broad role combining strategic finance and operational leadership Opportunity to join a stable, well-established business Collaborative and supportive senior leadership team Chance to drive business improvement, growth, and change initiatives Apply for this Finance Director Job If you re searching for Finance Director jobs in the South West / West Dorset, or a senior finance leadership role where you can make a genuine impact, we d love to hear from you. Apply today to explore this Finance Director opportunity in confidence. You are required to be eligible to work in the UK full time without restriction. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
May 01, 2026
Full time
Sheridan Maine is partnering on an exclusive basis with a long-established and highly reputable organisation to recruit a Finance Director for a senior, board-level position in West Dorset. This Finance Director job offers a rare opportunity to join a successful business in a strategic finance leadership role, combining commercial finance, operational oversight, and board-level influence. Working closely with the CEO and senior leadership team, you ll play a pivotal role in shaping business performance, driving financial strategy, and supporting long-term growth. This opportunity is ideal for a hands-on Finance Director, Financial Controller stepping up, or senior finance leader seeking a broad, high-impact role within a collaborative environment. The Role Finance Director (FD) As Finance Director, you will take full ownership of the finance function while contributing to wider business operations. This is a highly visible FD role requiring both strategic thinking and day-to-day financial leadership. Key focus areas include: Leading financial planning, budgeting, and forecasting Delivering accurate and timely management accounts and financial reporting Providing commercial insight and financial analysis to support decision-making Partnering with the Board to drive business strategy and performance Supporting business growth, profitability, and operational efficiency Maintaining strong financial controls, governance, and compliance Finance Director Responsibilities Overall responsibility for financial management, cash flow, and reporting cycles Business partnering with senior stakeholders to deliver strategic financial insight Managing banking relationships, funding arrangements, and covenant reporting Oversight of property, leases, and commercial agreements Responsibility for supplier contracts, cost control, and overhead management Supporting HR processes and people strategy alongside external advisors Driving continuous improvement across finance systems, processes, and controls Collaborating on IT systems, operational efficiency, and business transformation Ensuring compliance with health & safety, legal, and regulatory requirements Finance Director Requirements To be successful in this Finance Director job, you will be: A qualified accountant (ACA, ACCA, or CIMA) An experienced Finance Director, Head of Finance, or Financial Controller ready to step up Proven in leading a finance function within a multi-site or complex business A strong commercial finance professional with strategic insight Confident operating at Board level, able to challenge and influence senior stakeholders Highly analytical with excellent attention to detail and problem-solving skills A collaborative leader with strong communication and stakeholder management skills Comfortable managing a broad, hands-on finance leadership role Why Apply for this Finance Director Role? Senior board-level Finance Director position with real influence Broad role combining strategic finance and operational leadership Opportunity to join a stable, well-established business Collaborative and supportive senior leadership team Chance to drive business improvement, growth, and change initiatives Apply for this Finance Director Job If you re searching for Finance Director jobs in the South West / West Dorset, or a senior finance leadership role where you can make a genuine impact, we d love to hear from you. Apply today to explore this Finance Director opportunity in confidence. You are required to be eligible to work in the UK full time without restriction. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
HR Manager Nord Anglia International School Dublin Dublin, Ireland Full-time, Permanent Hybrid working available ABOUT NAIS DUBLIN Nord Anglia International School Dublin is a premium international school and part of Nord Anglia Education, the world's largest premium international schools organisation, with over 80 schools in more than 30 countries. Our Dublin school serves a diverse international community, offering an ambitious, IB-focused education in a values-driven, wellbeing-centred environment. Our staff sit at the heart of what we do, and our HR function plays a vital role in supporting them. THE OPPORTUNITY This is an excellent opportunity for an experienced HR professional to take full ownership of the people agenda at an ambitious, growing international school. You will be NAIS Dublin's dedicated HR lead, reporting to the Principal and partnering closely with the Senior Leadership Team. You will line manage the HR Coordinator, and you will be supported by the wider Nord Anglia Europe HR community, with a dotted line to Regional HR Leadership. The role is hands-on, varied and outcomes-focused. You will own the full spectrum of HR delivery: employee relations, recruitment, compliance, performance management, payroll oversight, safeguarding, and staff engagement. This is not a shared-service or advisory role. You will be visible, present, and directly involved in the day-to-day people experience of the school. WHAT YOU WILL DO Lead all employee relations casework end-to-end, including disciplinary, grievance, capability, absence and exits, with confident judgement and legally compliant outcomes. Provide clear, practical advice to the Principal and line managers on Irish employment law, WRC procedures, HR policy and best practice. Own end-to-end recruitment for teaching and support staff, with safer recruitment practice and Garda vetting embedded throughout. Oversee payroll sign-off, pay reviews and workforce planning in partnership with the Campus Business Manager. Line manage, coach and develop the HR Coordinator, building a credible, service-focused HR function. Ensure the school meets its statutory obligations including working time, equality, statutory leave, GDPR and safeguarding. Maintain the integrity of HR data in SuccessFactors, and the quality of all HR documentation issued to staff. Lead staff engagement, wellbeing and inclusion initiatives in partnership with school leadership. Act as the school's primary liaison with the Nord Anglia Europe HR team. WHAT WE ARE LOOKING FOR Essential Desirable Proven HR generalist experience in a regulated environment Strong, current working knowledge of Irish employment law Demonstrable experience managing complex ER cases independently, including WRC preparation Confident adviser to senior leaders on sensitive people matters Experience overseeing or supporting payroll processes High attention to detail and strong data accuracy Clear, credible communicator at all levels CIPD qualification or equivalent, or significant equivalent practical experience Experience in education, healthcare or professional services Experience line managing an HR team member, or working in a small HR function Familiarity with SuccessFactors or a similar HRIS Experience working within a multi-site or group HR structure Experience with international recruitment, work permits and relocation Awareness of the EU Pay Transparency Directive and Irish gender pay gap reporting Familiarity with Garda vetting and safeguarding in a school setting WHY JOIN US Genuine ownership. Full responsibility for a school HR function, with variety and impact from day one. A seat at the table. Close partnership with the Principal and SLT, and a voice that matters in school decisions. A regional HR community. Peers across 10+ European schools, shared tools, and specialist expertise to draw on when you need it. Investment in your development. CIPD and leadership development actively supported, with access to Nord Anglia group specialist functions. Hybrid and flexible working. Presence on campus when it matters, trust and flexibility for the rest. A values-led, inclusive workplace. We want people who bring their whole selves to work. HOW TO APPLY Applications are welcomed via the Nord Anglia careers portal. Please submit your CV and a one-page covering letter explaining why this role, and what you would bring to it. Applications will be reviewed on a rolling basis. Queries about the role should be sent to . We are not taking queries by phone. Only shortlisted candidates will be contacted. Nord Anglia International School Dublin is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to complete Garda vetting and any other pre-employment checks required under Irish law and NAE policy. We are an equal opportunities employer and welcome applications from all suitably qualified candidates. Reasonable adjustments are available throughout our recruitment process. Please let us know what you need. Nord Anglia International School Dublin HR Manager 2026
May 01, 2026
Full time
HR Manager Nord Anglia International School Dublin Dublin, Ireland Full-time, Permanent Hybrid working available ABOUT NAIS DUBLIN Nord Anglia International School Dublin is a premium international school and part of Nord Anglia Education, the world's largest premium international schools organisation, with over 80 schools in more than 30 countries. Our Dublin school serves a diverse international community, offering an ambitious, IB-focused education in a values-driven, wellbeing-centred environment. Our staff sit at the heart of what we do, and our HR function plays a vital role in supporting them. THE OPPORTUNITY This is an excellent opportunity for an experienced HR professional to take full ownership of the people agenda at an ambitious, growing international school. You will be NAIS Dublin's dedicated HR lead, reporting to the Principal and partnering closely with the Senior Leadership Team. You will line manage the HR Coordinator, and you will be supported by the wider Nord Anglia Europe HR community, with a dotted line to Regional HR Leadership. The role is hands-on, varied and outcomes-focused. You will own the full spectrum of HR delivery: employee relations, recruitment, compliance, performance management, payroll oversight, safeguarding, and staff engagement. This is not a shared-service or advisory role. You will be visible, present, and directly involved in the day-to-day people experience of the school. WHAT YOU WILL DO Lead all employee relations casework end-to-end, including disciplinary, grievance, capability, absence and exits, with confident judgement and legally compliant outcomes. Provide clear, practical advice to the Principal and line managers on Irish employment law, WRC procedures, HR policy and best practice. Own end-to-end recruitment for teaching and support staff, with safer recruitment practice and Garda vetting embedded throughout. Oversee payroll sign-off, pay reviews and workforce planning in partnership with the Campus Business Manager. Line manage, coach and develop the HR Coordinator, building a credible, service-focused HR function. Ensure the school meets its statutory obligations including working time, equality, statutory leave, GDPR and safeguarding. Maintain the integrity of HR data in SuccessFactors, and the quality of all HR documentation issued to staff. Lead staff engagement, wellbeing and inclusion initiatives in partnership with school leadership. Act as the school's primary liaison with the Nord Anglia Europe HR team. WHAT WE ARE LOOKING FOR Essential Desirable Proven HR generalist experience in a regulated environment Strong, current working knowledge of Irish employment law Demonstrable experience managing complex ER cases independently, including WRC preparation Confident adviser to senior leaders on sensitive people matters Experience overseeing or supporting payroll processes High attention to detail and strong data accuracy Clear, credible communicator at all levels CIPD qualification or equivalent, or significant equivalent practical experience Experience in education, healthcare or professional services Experience line managing an HR team member, or working in a small HR function Familiarity with SuccessFactors or a similar HRIS Experience working within a multi-site or group HR structure Experience with international recruitment, work permits and relocation Awareness of the EU Pay Transparency Directive and Irish gender pay gap reporting Familiarity with Garda vetting and safeguarding in a school setting WHY JOIN US Genuine ownership. Full responsibility for a school HR function, with variety and impact from day one. A seat at the table. Close partnership with the Principal and SLT, and a voice that matters in school decisions. A regional HR community. Peers across 10+ European schools, shared tools, and specialist expertise to draw on when you need it. Investment in your development. CIPD and leadership development actively supported, with access to Nord Anglia group specialist functions. Hybrid and flexible working. Presence on campus when it matters, trust and flexibility for the rest. A values-led, inclusive workplace. We want people who bring their whole selves to work. HOW TO APPLY Applications are welcomed via the Nord Anglia careers portal. Please submit your CV and a one-page covering letter explaining why this role, and what you would bring to it. Applications will be reviewed on a rolling basis. Queries about the role should be sent to . We are not taking queries by phone. Only shortlisted candidates will be contacted. Nord Anglia International School Dublin is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to complete Garda vetting and any other pre-employment checks required under Irish law and NAE policy. We are an equal opportunities employer and welcome applications from all suitably qualified candidates. Reasonable adjustments are available throughout our recruitment process. Please let us know what you need. Nord Anglia International School Dublin HR Manager 2026
Tax Advisory Associate Director At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow , belong and impact . You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future. About The Team: 'I have been with Forvis Mazars for just over 5 years and during that time have been truly impressed by our culture. We take a collaborative approach and are genuinely committed to giving people opportunities. '(Chloe Ellis, Partner, National Head of Tax Advisory) Are you looking to make an impact working in Corporate Tax Advisory for our medium sized business groups? Are you looking to grow our business as if it were your own? And are you looking for open, engaged, and collaborative teams? Then apply to the role today! What You'll Do: Develop and maintain client relationships, understanding their issues and anticipating their needs whilst also helping them to manage their risk, ensuring elevated levels of client satisfaction. Provide strategic tax planning and advisory services to clients based on their business activities and transactions. Coordinate and collaborate with cross-functional teams to provide holistic solutions. Negotiate fees and manage WIP on a portfolio of clients and engagements. What You'll Bring: CA/ACA and/or CTA (or qualified by experience) Experience of working with a portfolio of medium sized groups providing corporate tax advisory services Demonstrate strong technical tax knowledge and experience, specifically with medium sized businesses. Experience of managing client relationships and identifying and delivering advisory work on these clients. Experience of building new relationships and winning advisory work. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Edinburgh Office - Located in Capital Square, 58 Morrison Street, Edinburgh, EH3 8BP. Just a few minutes from Haymarket station with excellent tram and bus links. Close to the historic city centre, offering a perfect mix of heritage and modern business. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
May 01, 2026
Full time
Tax Advisory Associate Director At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow , belong and impact . You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future. About The Team: 'I have been with Forvis Mazars for just over 5 years and during that time have been truly impressed by our culture. We take a collaborative approach and are genuinely committed to giving people opportunities. '(Chloe Ellis, Partner, National Head of Tax Advisory) Are you looking to make an impact working in Corporate Tax Advisory for our medium sized business groups? Are you looking to grow our business as if it were your own? And are you looking for open, engaged, and collaborative teams? Then apply to the role today! What You'll Do: Develop and maintain client relationships, understanding their issues and anticipating their needs whilst also helping them to manage their risk, ensuring elevated levels of client satisfaction. Provide strategic tax planning and advisory services to clients based on their business activities and transactions. Coordinate and collaborate with cross-functional teams to provide holistic solutions. Negotiate fees and manage WIP on a portfolio of clients and engagements. What You'll Bring: CA/ACA and/or CTA (or qualified by experience) Experience of working with a portfolio of medium sized groups providing corporate tax advisory services Demonstrate strong technical tax knowledge and experience, specifically with medium sized businesses. Experience of managing client relationships and identifying and delivering advisory work on these clients. Experience of building new relationships and winning advisory work. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Edinburgh Office - Located in Capital Square, 58 Morrison Street, Edinburgh, EH3 8BP. Just a few minutes from Haymarket station with excellent tram and bus links. Close to the historic city centre, offering a perfect mix of heritage and modern business. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £29,120 annual salary Ideal for maintaining a work life balance while still being part of a team Details Start date: 19th January 2026 Location: Work from Home - Nightshift Training: Train from Home between hours on 9am and 5pm Monday to Friday for 3 weeks until 9th Febuary 2026. After this you will go on nightshift rotation. Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 5pm in the evening to 1am in the morning Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.
May 01, 2026
Full time
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £29,120 annual salary Ideal for maintaining a work life balance while still being part of a team Details Start date: 19th January 2026 Location: Work from Home - Nightshift Training: Train from Home between hours on 9am and 5pm Monday to Friday for 3 weeks until 9th Febuary 2026. After this you will go on nightshift rotation. Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 5pm in the evening to 1am in the morning Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
May 01, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Finance Manager Salford (Fully Office-Based) Finance Department Head Office Grade: Deputy Departmental Head Imperium Financial Recruitment are delighted to be partnering with a well-recognised institution to recruit an experienced Finance Manager . This is an excellent opportunity for a high-calibre finance professional to step into a broad, influential role where you can genuinely make a difference. The position offers significant exposure across the organisation, playing a key role in driving financial control, reporting excellence, and continuous improvement. Reporting to: Central Treasurer Job Purpose The Finance Manager is responsible for delivering accurate and timely financial reporting in line with internal policies and statutory requirements. The role oversees month-end and year-end processes, accounts payable and receivable, tax compliance, and payroll oversight, while acting as the primary liaison for external audit. The successful candidate will also lead and develop the Accounts team, ensuring a high-quality finance service that supports organisational objectives through strong financial control, reporting, and continuous improvement. Key Responsibilities Financial Accounting & Reporting Maintain accurate and complete accounting records Lead month-end and year-end close processes, ensuring deadlines are met Produce timely financial reports in line with UK GAAP / FRS 102 Monitor balance sheet accounts and resolve variances Strengthen internal controls and ensure audit compliance Accounts Payable & Receivable Oversee AP and AR functions, ensuring accuracy and timeliness Manage supplier payments and debtor processes Identify and implement process improvements Tax Compliance Prepare and submit VAT returns and tax filings Ensure compliance with HMRC regulations Liaise with external advisors on complex matters Audit & Assurance Act as key contact for external auditors Prepare audit schedules and supporting documentation Coordinate audit processes and implement recommendations Payroll Oversight Oversee payroll operations and ensure accuracy Review payroll reconciliations and journals Ensure compliance with pensions and statutory requirements Budgeting & Financial Planning Lead the annual budgeting process Monitor performance against budget and provide analysis Support stakeholders with financial insight and guidance Leadership & Team Management Lead, coach, and develop the Accounts team Set clear objectives and monitor performance Foster a culture of accountability and continuous improvement Manage recruitment, training, and team development Promote collaboration across departments Planning & Organisation Operate within established governance frameworks Manage competing priorities and tight deadlines Take ownership of finance function performance Build strong internal and external relationships Maintain confidentiality and professional integrity Key Relationships Senior Management Team Finance Department and wider organisation Regional and Head Office teams External stakeholders including auditors, HMRC, banks, and advisors Knowledge & Experience AAT qualified or above (or equivalent experience) Strong knowledge of UK accounting standards (UK GAAP / FRS 102) Proven experience in financial reporting and audit Experience managing month-end and year-end processes Strong understanding of AP/AR and payroll Experience with accounting systems (e.g. NetSuite, IRIS or similar) Track record of improving processes and controls Skills & Attributes Strong organisational and prioritisation skills Analytical and solution-focused mindset Ability to manage multiple deadlines effectively Advanced Excel and financial systems expertise Strong leadership and team management capability Excellent communication and stakeholder engagement skills Behaviours High attention to detail and accuracy Strong accountability and ownership Proactive and solutions-driven approach Confident and fair decision-making Professionalism and confidentiality at all times Additional Information Fully office-based role in Salford Flexibility may be required to meet business needs, including occasional travel Commitment to delivering high-quality outputs and meeting deadlines is essential
May 01, 2026
Full time
Finance Manager Salford (Fully Office-Based) Finance Department Head Office Grade: Deputy Departmental Head Imperium Financial Recruitment are delighted to be partnering with a well-recognised institution to recruit an experienced Finance Manager . This is an excellent opportunity for a high-calibre finance professional to step into a broad, influential role where you can genuinely make a difference. The position offers significant exposure across the organisation, playing a key role in driving financial control, reporting excellence, and continuous improvement. Reporting to: Central Treasurer Job Purpose The Finance Manager is responsible for delivering accurate and timely financial reporting in line with internal policies and statutory requirements. The role oversees month-end and year-end processes, accounts payable and receivable, tax compliance, and payroll oversight, while acting as the primary liaison for external audit. The successful candidate will also lead and develop the Accounts team, ensuring a high-quality finance service that supports organisational objectives through strong financial control, reporting, and continuous improvement. Key Responsibilities Financial Accounting & Reporting Maintain accurate and complete accounting records Lead month-end and year-end close processes, ensuring deadlines are met Produce timely financial reports in line with UK GAAP / FRS 102 Monitor balance sheet accounts and resolve variances Strengthen internal controls and ensure audit compliance Accounts Payable & Receivable Oversee AP and AR functions, ensuring accuracy and timeliness Manage supplier payments and debtor processes Identify and implement process improvements Tax Compliance Prepare and submit VAT returns and tax filings Ensure compliance with HMRC regulations Liaise with external advisors on complex matters Audit & Assurance Act as key contact for external auditors Prepare audit schedules and supporting documentation Coordinate audit processes and implement recommendations Payroll Oversight Oversee payroll operations and ensure accuracy Review payroll reconciliations and journals Ensure compliance with pensions and statutory requirements Budgeting & Financial Planning Lead the annual budgeting process Monitor performance against budget and provide analysis Support stakeholders with financial insight and guidance Leadership & Team Management Lead, coach, and develop the Accounts team Set clear objectives and monitor performance Foster a culture of accountability and continuous improvement Manage recruitment, training, and team development Promote collaboration across departments Planning & Organisation Operate within established governance frameworks Manage competing priorities and tight deadlines Take ownership of finance function performance Build strong internal and external relationships Maintain confidentiality and professional integrity Key Relationships Senior Management Team Finance Department and wider organisation Regional and Head Office teams External stakeholders including auditors, HMRC, banks, and advisors Knowledge & Experience AAT qualified or above (or equivalent experience) Strong knowledge of UK accounting standards (UK GAAP / FRS 102) Proven experience in financial reporting and audit Experience managing month-end and year-end processes Strong understanding of AP/AR and payroll Experience with accounting systems (e.g. NetSuite, IRIS or similar) Track record of improving processes and controls Skills & Attributes Strong organisational and prioritisation skills Analytical and solution-focused mindset Ability to manage multiple deadlines effectively Advanced Excel and financial systems expertise Strong leadership and team management capability Excellent communication and stakeholder engagement skills Behaviours High attention to detail and accuracy Strong accountability and ownership Proactive and solutions-driven approach Confident and fair decision-making Professionalism and confidentiality at all times Additional Information Fully office-based role in Salford Flexibility may be required to meet business needs, including occasional travel Commitment to delivering high-quality outputs and meeting deadlines is essential
Senior Associate Chartered Surveyor - Spider is advertising on behalf of a small professional surveying and property practice who are looking for a Senior Associate Chartered Surveyor to join their team on a full-time, permanent basis in Norwich, Norfolk (voted the best place to live in the UK by the Sunday Times). This is a great opportunity for someone looking to progress in their career to senior management role, as the current owners are looking at finding the right person to hand the reigns over to in the next two to four years . Fantastic company package include: Competitive salary:£45,000 - £55,000 per annum, depending on experience Holiday: 22 days plus Bank Holidays, with Christmas office closure Additional: Free on-site parking, flexibility and additional benefits after the qualifying period, clear career progression towards a senior management position About the role: They are recruiting for an experienced Senior Associate Chartered Surveyor to join a niche commercial surveying practice supporting its continued growth. In this role, you will provide expert commercial property advice across a varied caseload, including lease advisory work, rent reviews, lease renewals, acquisitions, disposals, and wider portfolio management. You will work closely with clients, legal professionals, and other stakeholders to deliver high-quality, strategic property advice. Responsibilities: Deliver strategic lease advisory services including rent reviews, lease renewals, acquisitions, disposals, and portfolio management for landlords and tenants Advise clients on commercial property assets across a varied caseload Liaise with clients, solicitors, and stakeholders to ensure smooth transaction processes Ensure compliance with RICS standards and relevant property legislation Maintain accurate records and documentation for all property transactions Support business development by identifying opportunities and developing client relationships About You: As a Senior Associate Chartered Surveyor, you will be a qualified MRICS Chartered Surveyor with a degree in Real Estate, Surveying, or a related discipline and proven experience in commercial property and lease advisory work. You will have strong knowledge of property law, valuation methods, and market trends, along with excellent negotiation and communication skills. You will be confident managing multiple projects and deadlines, building strong client relationships, and working collaboratively within a small team. A full UK driving licence and access to your own vehicle is essential. Why them: This practice is an established commercial property consultancy providing business-focused property advice to a portfolio of long-standing clients with interests across Norfolk and the wider UK. They are committed to delivering high-quality, strategic advice and maintaining long-term client relationships built on trust and expertise. The role is being created in response to increasing work load and to allow the current property director to move towards a part time position. If you have the relevant skills and experience for this Senior Associate Chartered Surveyor position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please note: Candidates must have the right to work in the UK without sponsorship. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
May 01, 2026
Full time
Senior Associate Chartered Surveyor - Spider is advertising on behalf of a small professional surveying and property practice who are looking for a Senior Associate Chartered Surveyor to join their team on a full-time, permanent basis in Norwich, Norfolk (voted the best place to live in the UK by the Sunday Times). This is a great opportunity for someone looking to progress in their career to senior management role, as the current owners are looking at finding the right person to hand the reigns over to in the next two to four years . Fantastic company package include: Competitive salary:£45,000 - £55,000 per annum, depending on experience Holiday: 22 days plus Bank Holidays, with Christmas office closure Additional: Free on-site parking, flexibility and additional benefits after the qualifying period, clear career progression towards a senior management position About the role: They are recruiting for an experienced Senior Associate Chartered Surveyor to join a niche commercial surveying practice supporting its continued growth. In this role, you will provide expert commercial property advice across a varied caseload, including lease advisory work, rent reviews, lease renewals, acquisitions, disposals, and wider portfolio management. You will work closely with clients, legal professionals, and other stakeholders to deliver high-quality, strategic property advice. Responsibilities: Deliver strategic lease advisory services including rent reviews, lease renewals, acquisitions, disposals, and portfolio management for landlords and tenants Advise clients on commercial property assets across a varied caseload Liaise with clients, solicitors, and stakeholders to ensure smooth transaction processes Ensure compliance with RICS standards and relevant property legislation Maintain accurate records and documentation for all property transactions Support business development by identifying opportunities and developing client relationships About You: As a Senior Associate Chartered Surveyor, you will be a qualified MRICS Chartered Surveyor with a degree in Real Estate, Surveying, or a related discipline and proven experience in commercial property and lease advisory work. You will have strong knowledge of property law, valuation methods, and market trends, along with excellent negotiation and communication skills. You will be confident managing multiple projects and deadlines, building strong client relationships, and working collaboratively within a small team. A full UK driving licence and access to your own vehicle is essential. Why them: This practice is an established commercial property consultancy providing business-focused property advice to a portfolio of long-standing clients with interests across Norfolk and the wider UK. They are committed to delivering high-quality, strategic advice and maintaining long-term client relationships built on trust and expertise. The role is being created in response to increasing work load and to allow the current property director to move towards a part time position. If you have the relevant skills and experience for this Senior Associate Chartered Surveyor position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please note: Candidates must have the right to work in the UK without sponsorship. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
