St Mungo's
Bristol, Gloucestershire
Are you ready to lead a new regional service supporting people sleeping rough in Bristol and the West of England? We are looking for a talented Team Manager who will lead a new regional service delivered by St Mungo's and 4 partner organisations. The service will support people facing the greatest barriers to accessing and sustaining accommodation across Bath and North East Somerset, Bristol, North Somerset and South Gloucestershire. Working with around 80 people experiencing multiple disadvantage and rough sleeping, the service will focus on trauma-informed support. Our aim is to reduce rough sleeping through specialist casework, multi-disciplinary case reviews, personalised 'My Team Around Me' support, and the development of a regional rough sleeping strategy. We'll do this in partnership through intensive, relationship-based support that builds trust and connection to overcome barriers, and achieve positive outcomes. As Team Manager you will: Lead and motivate and manage a team of experienced specialist senior workers who are working with people sleeping rough (or at very high risk of rough sleeping) who require specialist interventions and multi-disciplinary approaches to secure sustainable outcomes. Set up partnerships with statutory and VCFS organisations to support people with needs spanning many domains of multiple disadvantage and social exclusion. Set up new multi-agency case review meetings in North Somerset, South Gloucestershire and Bath and North East Somerset, and work closely with the existing multi-agency case review meeting in Bristol. Contribute to the promotion, strategic and operational planning of the service, setting up strategic steering group meetings in each area and driving forwards system change when blocks and/or barriers are encountered. The role will be based at St Mungo's offices in central Bristol, with regular travel within Bath and North-East Somerset, Bristol, North Somerset and South Gloucestershire. About you We are looking for people who share our values and will be committed to the aims of this exciting new regional service. This rewarding opportunity give you the opportunity to be part of shaping new regional rough sleeping intervention approaches as they are developed. If you can bring the below, we encourage you to apply: Good management and leadership skills, able to motivate and develop a team to provide high quality services in a sometimes challenging environment. Experience of working with vulnerable people and leading service delivery in homelessness, housing, or similar settings. Excellent communication skills and the ability to build effective relationships with a variety of people and organisations. Good knowledge and understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services. Due to the nature of this role a full UK or equivalent driving license is desirable for this post, and/or cycling proficiency or means of travelling efficiently within the West of England area. If you're ready to take on this new challenge we will provide you with the tools and support to build a service which aims to help overcome systemic barriers for people experiencing multiple disadvantage, end work towards ending rough sleeping for good. St Mungo's is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. How to apply Please download the job description where you will find the 'essential requirements' for the role, ensure you read this carefully and clearly address the experience, skills, knowledge and abilities from points 1-5 in your supporting statement. Closing date: 22:59pm on 4 November 2026 Interview and assessments will take place on: 17 November 2026 Please note, This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.
Are you ready to lead a new regional service supporting people sleeping rough in Bristol and the West of England? We are looking for a talented Team Manager who will lead a new regional service delivered by St Mungo's and 4 partner organisations. The service will support people facing the greatest barriers to accessing and sustaining accommodation across Bath and North East Somerset, Bristol, North Somerset and South Gloucestershire. Working with around 80 people experiencing multiple disadvantage and rough sleeping, the service will focus on trauma-informed support. Our aim is to reduce rough sleeping through specialist casework, multi-disciplinary case reviews, personalised 'My Team Around Me' support, and the development of a regional rough sleeping strategy. We'll do this in partnership through intensive, relationship-based support that builds trust and connection to overcome barriers, and achieve positive outcomes. As Team Manager you will: Lead and motivate and manage a team of experienced specialist senior workers who are working with people sleeping rough (or at very high risk of rough sleeping) who require specialist interventions and multi-disciplinary approaches to secure sustainable outcomes. Set up partnerships with statutory and VCFS organisations to support people with needs spanning many domains of multiple disadvantage and social exclusion. Set up new multi-agency case review meetings in North Somerset, South Gloucestershire and Bath and North East Somerset, and work closely with the existing multi-agency case review meeting in Bristol. Contribute to the promotion, strategic and operational planning of the service, setting up strategic steering group meetings in each area and driving forwards system change when blocks and/or barriers are encountered. The role will be based at St Mungo's offices in central Bristol, with regular travel within Bath and North-East Somerset, Bristol, North Somerset and South Gloucestershire. About you We are looking for people who share our values and will be committed to the aims of this exciting new regional service. This rewarding opportunity give you the opportunity to be part of shaping new regional rough sleeping intervention approaches as they are developed. If you can bring the below, we encourage you to apply: Good management and leadership skills, able to motivate and develop a team to provide high quality services in a sometimes challenging environment. Experience of working with vulnerable people and leading service delivery in homelessness, housing, or similar settings. Excellent communication skills and the ability to build effective relationships with a variety of people and organisations. Good knowledge and understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services. Due to the nature of this role a full UK or equivalent driving license is desirable for this post, and/or cycling proficiency or means of travelling efficiently within the West of England area. If you're ready to take on this new challenge we will provide you with the tools and support to build a service which aims to help overcome systemic barriers for people experiencing multiple disadvantage, end work towards ending rough sleeping for good. St Mungo's is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. How to apply Please download the job description where you will find the 'essential requirements' for the role, ensure you read this carefully and clearly address the experience, skills, knowledge and abilities from points 1-5 in your supporting statement. Closing date: 22:59pm on 4 November 2026 Interview and assessments will take place on: 17 November 2026 Please note, This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.
St Mungo's
Bristol, Gloucestershire
Do you want to work in a role supporting people to overcome significant barriers to accessing accommodation in Bristol and South Gloucestershire? We are looking for two Complex Caseworkers to join a new regional service delivered by St Mungo's and 4 partner organisations. The service will support people facing the greatest barriers to accessing and sustaining accommodation across Bath and North East Somerset, Bristol, North Somerset and South Gloucestershire. Working with around 80 people experiencing multiple disadvantage and rough sleeping, the service will focus on trauma-informed support. Our aim is to reduce rough sleeping through specialist casework, multi-disciplinary case reviews, personalised 'My Team Around Me' support, and the development of a regional rough sleeping strategy. As a Complex Caseworker, you will manage a caseload of clients, providing intensive, relationship-based support to build trust, overcome barriers, and achieve positive outcomes. You will: Build relationships and provide person centred support, specialist interventions, and multi-disciplinary approaches to secure sustainable outcomes. Support clients to improve life skills and build recovery networks that address needs such as physical and mental health, or substance use. Work with organisations, peers, and communities to help clients sustain accommodation, improve health, and access employment. Work in partnership with statutory and VCFS organisations to support people experiencing multiple disadvantage and social exclusion. Contribute to evidence-based practice and systemic change that benefits people experiencing severe and/or multiple disadvantage. The role is based at St Mungo's central Bristol office, with regular travel across Bristol and South Gloucestershire. It's not always an easy job, but the opportunity to help individuals experiencing homelessness to overcome barriers and achieve outcomes is highly rewarding. About you Our purpose is to end homelessness and rebuild lives. We are always looking for people who share our ambitions. This rewarding role is an excellent next step for someone with existing experience working with people experiencing homelessness or other relevant challenges. Our purpose is to end homelessness and rebuild lives. We are looking for someone with experience supporting people experiencing homelessness or other complex challenges. If you can demonstrate the following, we'd love to hear from you: Strong communication skills and the ability to build effective relationships with a wide range of people. Experience managing a caseload and delivering support services within homelessness, housing, or similar settings. A good understanding of the complex issues faced by people experiencing homelessness and the barriers they face in accessing services. A full UK driving licence (or equivalent) is desirable, or the ability to travel efficiently across Bristol and South Gloucestershire, including rural areas. If you have the resilience and patience to support people with complex needs and challenging behaviour, we will provide the training and tools you need to help clients end rough sleeping for good. How to apply Download the job description to find the person specification and essential criteria for the role. Closing date: 22:59pm on 4 November 2026 Interview and assessments will take place on: 16 November 2026 This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.
Do you want to work in a role supporting people to overcome significant barriers to accessing accommodation in Bristol and South Gloucestershire? We are looking for two Complex Caseworkers to join a new regional service delivered by St Mungo's and 4 partner organisations. The service will support people facing the greatest barriers to accessing and sustaining accommodation across Bath and North East Somerset, Bristol, North Somerset and South Gloucestershire. Working with around 80 people experiencing multiple disadvantage and rough sleeping, the service will focus on trauma-informed support. Our aim is to reduce rough sleeping through specialist casework, multi-disciplinary case reviews, personalised 'My Team Around Me' support, and the development of a regional rough sleeping strategy. As a Complex Caseworker, you will manage a caseload of clients, providing intensive, relationship-based support to build trust, overcome barriers, and achieve positive outcomes. You will: Build relationships and provide person centred support, specialist interventions, and multi-disciplinary approaches to secure sustainable outcomes. Support clients to improve life skills and build recovery networks that address needs such as physical and mental health, or substance use. Work with organisations, peers, and communities to help clients sustain accommodation, improve health, and access employment. Work in partnership with statutory and VCFS organisations to support people experiencing multiple disadvantage and social exclusion. Contribute to evidence-based practice and systemic change that benefits people experiencing severe and/or multiple disadvantage. The role is based at St Mungo's central Bristol office, with regular travel across Bristol and South Gloucestershire. It's not always an easy job, but the opportunity to help individuals experiencing homelessness to overcome barriers and achieve outcomes is highly rewarding. About you Our purpose is to end homelessness and rebuild lives. We are always looking for people who share our ambitions. This rewarding role is an excellent next step for someone with existing experience working with people experiencing homelessness or other relevant challenges. Our purpose is to end homelessness and rebuild lives. We are looking for someone with experience supporting people experiencing homelessness or other complex challenges. If you can demonstrate the following, we'd love to hear from you: Strong communication skills and the ability to build effective relationships with a wide range of people. Experience managing a caseload and delivering support services within homelessness, housing, or similar settings. A good understanding of the complex issues faced by people experiencing homelessness and the barriers they face in accessing services. A full UK driving licence (or equivalent) is desirable, or the ability to travel efficiently across Bristol and South Gloucestershire, including rural areas. If you have the resilience and patience to support people with complex needs and challenging behaviour, we will provide the training and tools you need to help clients end rough sleeping for good. How to apply Download the job description to find the person specification and essential criteria for the role. Closing date: 22:59pm on 4 November 2026 Interview and assessments will take place on: 16 November 2026 This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.
Oasis Community Housing
Southwark, London
Job Title: Young Person's Supported Accommodation 16+ Southwark (including Ofsted Registered) Responsible to: Project Team Leader, Southwark Location: Working at properties across the Borough of Southwark Salary: Band B: £25,266.93 per annum full time equivalent, plus London Weighting of £4,000 per annum (FTE), plus anti-social hours payment of £650 per annum (FTE). Total Salary: £29,916.93 per annum Hours: Average of 37 hours per week over a 4 week rolling rota period. Hours vary, Monday to Sunday, in accordance with rota, and include anti-social working; sleep-in shifts, evenings, weekends and bank holidays. Benefits: Oasis Community Housing operates a contributory group personal pension plan and in accordance with the Pension Act 2008, if eligible, you will be automatically enrolled into the Oasis Trust pension scheme. Currently all staff in our pension scheme are required to contribute a minimum of 2% of their salary. The employer contribution is currently set at a contribution of 7%. Oasis Community Housing life assurance policy, through Omnilife, is open to all staff who earn in excess of £6000 per annum. 25 days holiday per year, plus statutory holidays, increasing to 30 days per annum after 2 completed years' service Anti-social Working: Working hours include evenings, weekends and bank holidays. Flexibility is required around public holidays, and annual leave restrictions may be considered over Christmas and New Year period. Job Purpose: To support the delivery of Oasis Community Housing's Young People's Supported Housing Service (including an Ofsted Registered project). The service supports 56 young people at any given time; in one 16-bed Ofsted Registered 24-hour staffed supported housing project for 16-21 years olds with medium-high needs, plus visiting support to young people living in properties across the North of the Borough. To provide trauma informed, holistic, personalised support to children and young people, which is in line with relevant pathway and safety plans. To work closely with Southwark Council, including Children's Services, to ensure children and young people achieve the best outcomes, in line with project specific aims and objectives. Under the guidance of the Team Leader and Registered Service Manager, to ensure the service is compliant with the Supported Accommodation Regulations and we maintain successful Ofsted registration for the relevant project. Organisation Context: Oasis Community Housing (OCH) is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. The support provided aims to develop life skills that will enable people to live successful independent lives. Oasis Community Housing is part of the Oasis group of charities. The group includes national charities dedicated to education, housing, and campaigning against human trafficking and we work to a common vision of creating communities in which everyone can thrive and reach their God-given potential. We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos and culture of the organisation. However, it will be an occupational requirement that a practising Christian is needed for some specified roles. This will be highlighted in the qualifications section of the job description and will be clearly stated in the job advert. Oasis Community Housing is an experienced charity, with its Central Office in Gateshead, Tyne and Wear, and projects across the North-East and London. This post is based in the London Borough of Southwark. Project Specific: Our projects are places of safety, Psychologically Informed Environments (PIE), from which we work with children and young people using person-led, holistic, trauma-informed and solution-focused approaches. We aim to provide accommodation and support that helps children and young people find self-worth and the belief that they deserve a better future, supporting them in safe, positive transitions including where relevant from care into more independent accommodation, and from childhood to adulthood; providing holistic support to gain essential life skills, achieve health outcomes, to realise and achieve their aspirations, and reach their full potential. We are commissioned by Southwark Council to provide this service, which currently consists of: A 24-7 staffed 16 bed Ofsted registered supported housing project for young people aged 16-21. A 4 bed property for young mums and their babies/toddler age children - with a staff office, visiting staff support Mon-Fri 9-5, and on call support outside of working hours. A 6 bed property for young mums and their babies/toddler age children - with visiting staff support Mon-Fri 9-5, and on call support outside of working hours. A 7 bed supported accommodation for young people (Christchurch - made up of self-contained flats, and flats allowing for sharing a bathroom/kitchen with one other) - with a staff office, visiting support Mon-Fri 9-5, and on call support outside of working hours. A number of 4-5 bed properties, for young people with visiting staff support Mon-Fri 9-5, and on call support outside of working hours. Duties & Responsibilities: To provide holistic (mental, physical, emotional, spiritual) support to children and young people within our supported housing projects, in accordance with the ethos and values of Oasis Community Housing. Ensuring support provision is personalised to individual needs, and progress is regularly reviewed. To engage in multi-disciplinary team (MDT) approaches to support children and young people, including working closely with Children's Services and other professionals and partner agencies. To include; attending meetings and effective information sharing. To ensure safeguarding policies and procedures are adhered to in your practices, and that concerns are reported appropriately and expediently, both internally, and externally, as needed. To navigate challenging situations effectively and sensitively. To maintain records needed to ensure excellent and consistent support provision; maintaining comprehensive case files, using our In-Form data system, completing reports and assisting in the measurement of outcomes. To ensure the Project Handbook, including the service expectations, are explained to children and young people at the point of entry; being reiterated, and enforced as needed. To deal with informal complaints made by residents in accordance with OCH's procedures. To organise and encourage activities which are of interest to those being supported. To support the active participation of residents in project design, delivery and evaluation; working with our Head of Service Improvement to encourage involvement, and assisting in recording access and engagement. To work in accordance with regulatory requirements. Under the guidance of the Team Leader and Head of Supported Housing (Registered Service Manager) to ensure your practices are compliant with the Supported Accommodation Regulations. To clean the office space and communal areas, and support those living in our service to keep their rooms/properties clean. To work closely with Housing Management Team colleagues. To attend regular supervision sessions with your line manager To attend relevant training sessions as required by the role / your line manager To undertake any other reasonable duties as required To ensure all working practice and interactions are in line with organisational ethos and values To be able to work in any Oasis Community Housing project as required. Personal Specification/Key Competencies: Qualifications Relevant qualification to NVQ Level 3 (Essential) Work Experience: At least 2 years' experience as a Support Worker, including needs and risk assessment, delivery of holistic support, health and safety, working closely with partner agencies to provide support (Essential) Experience working with children and young people, especially those experiencing homelessness including leaving the care system, and related issues including mental ill health, trauma, abuse, alcohol and substance misuse and offending (Essential) Experience of using person centred support plans (Desirable) Experience working in the safeguarding arena (Desirable) Experience of participating in MDT meetings (Desirable) Experience of working in registered/regulated services (Desirable) Skills, Knowledge & Aptitude: A mature, professional and flexible approach; excellent personal emotional intelligence and self-awareness, with an ability to work calmly under pressure (Essential) Excellent interpersonal and communication skills, including the ability to build effective working relationships with other organisations (Essential) Ability to effectively use computer software packages, and to maintain accurate records i.e. Microsoft Office (Essential) Emotionally Resilient (Essential) Ability to develop and maintain professional staff/resident boundaries (Essential) Able to work on own initiative (Essential) Able to work as an integral member of a team (Essential) Must be able to respond flexibly to the needs of those living in our properties (Essential) Able to work unsocial hours including evenings, weekends, bank holidays, Monday-Sunday (Essential)
Job Title: Young Person's Supported Accommodation 16+ Southwark (including Ofsted Registered) Responsible to: Project Team Leader, Southwark Location: Working at properties across the Borough of Southwark Salary: Band B: £25,266.93 per annum full time equivalent, plus London Weighting of £4,000 per annum (FTE), plus anti-social hours payment of £650 per annum (FTE). Total Salary: £29,916.93 per annum Hours: Average of 37 hours per week over a 4 week rolling rota period. Hours vary, Monday to Sunday, in accordance with rota, and include anti-social working; sleep-in shifts, evenings, weekends and bank holidays. Benefits: Oasis Community Housing operates a contributory group personal pension plan and in accordance with the Pension Act 2008, if eligible, you will be automatically enrolled into the Oasis Trust pension scheme. Currently all staff in our pension scheme are required to contribute a minimum of 2% of their salary. The employer contribution is currently set at a contribution of 7%. Oasis Community Housing life assurance policy, through Omnilife, is open to all staff who earn in excess of £6000 per annum. 25 days holiday per year, plus statutory holidays, increasing to 30 days per annum after 2 completed years' service Anti-social Working: Working hours include evenings, weekends and bank holidays. Flexibility is required around public holidays, and annual leave restrictions may be considered over Christmas and New Year period. Job Purpose: To support the delivery of Oasis Community Housing's Young People's Supported Housing Service (including an Ofsted Registered project). The service supports 56 young people at any given time; in one 16-bed Ofsted Registered 24-hour staffed supported housing project for 16-21 years olds with medium-high needs, plus visiting support to young people living in properties across the North of the Borough. To provide trauma informed, holistic, personalised support to children and young people, which is in line with relevant pathway and safety plans. To work closely with Southwark Council, including Children's Services, to ensure children and young people achieve the best outcomes, in line with project specific aims and objectives. Under the guidance of the Team Leader and Registered Service Manager, to ensure the service is compliant with the Supported Accommodation Regulations and we maintain successful Ofsted registration for the relevant project. Organisation Context: Oasis Community Housing (OCH) is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. The support provided aims to develop life skills that will enable people to live successful independent lives. Oasis Community Housing is part of the Oasis group of charities. The group includes national charities dedicated to education, housing, and campaigning against human trafficking and we work to a common vision of creating communities in which everyone can thrive and reach their God-given potential. We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos and culture of the organisation. However, it will be an occupational requirement that a practising Christian is needed for some specified roles. This will be highlighted in the qualifications section of the job description and will be clearly stated in the job advert. Oasis Community Housing is an experienced charity, with its Central Office in Gateshead, Tyne and Wear, and projects across the North-East and London. This post is based in the London Borough of Southwark. Project Specific: Our projects are places of safety, Psychologically Informed Environments (PIE), from which we work with children and young people using person-led, holistic, trauma-informed and solution-focused approaches. We aim to provide accommodation and support that helps children and young people find self-worth and the belief that they deserve a better future, supporting them in safe, positive transitions including where relevant from care into more independent accommodation, and from childhood to adulthood; providing holistic support to gain essential life skills, achieve health outcomes, to realise and achieve their aspirations, and reach their full potential. We are commissioned by Southwark Council to provide this service, which currently consists of: A 24-7 staffed 16 bed Ofsted registered supported housing project for young people aged 16-21. A 4 bed property for young mums and their babies/toddler age children - with a staff office, visiting staff support Mon-Fri 9-5, and on call support outside of working hours. A 6 bed property for young mums and their babies/toddler age children - with visiting staff support Mon-Fri 9-5, and on call support outside of working hours. A 7 bed supported accommodation for young people (Christchurch - made up of self-contained flats, and flats allowing for sharing a bathroom/kitchen with one other) - with a staff office, visiting support Mon-Fri 9-5, and on call support outside of working hours. A number of 4-5 bed properties, for young people with visiting staff support Mon-Fri 9-5, and on call support outside of working hours. Duties & Responsibilities: To provide holistic (mental, physical, emotional, spiritual) support to children and young people within our supported housing projects, in accordance with the ethos and values of Oasis Community Housing. Ensuring support provision is personalised to individual needs, and progress is regularly reviewed. To engage in multi-disciplinary team (MDT) approaches to support children and young people, including working closely with Children's Services and other professionals and partner agencies. To include; attending meetings and effective information sharing. To ensure safeguarding policies and procedures are adhered to in your practices, and that concerns are reported appropriately and expediently, both internally, and externally, as needed. To navigate challenging situations effectively and sensitively. To maintain records needed to ensure excellent and consistent support provision; maintaining comprehensive case files, using our In-Form data system, completing reports and assisting in the measurement of outcomes. To ensure the Project Handbook, including the service expectations, are explained to children and young people at the point of entry; being reiterated, and enforced as needed. To deal with informal complaints made by residents in accordance with OCH's procedures. To organise and encourage activities which are of interest to those being supported. To support the active participation of residents in project design, delivery and evaluation; working with our Head of Service Improvement to encourage involvement, and assisting in recording access and engagement. To work in accordance with regulatory requirements. Under the guidance of the Team Leader and Head of Supported Housing (Registered Service Manager) to ensure your practices are compliant with the Supported Accommodation Regulations. To clean the office space and communal areas, and support those living in our service to keep their rooms/properties clean. To work closely with Housing Management Team colleagues. To attend regular supervision sessions with your line manager To attend relevant training sessions as required by the role / your line manager To undertake any other reasonable duties as required To ensure all working practice and interactions are in line with organisational ethos and values To be able to work in any Oasis Community Housing project as required. Personal Specification/Key Competencies: Qualifications Relevant qualification to NVQ Level 3 (Essential) Work Experience: At least 2 years' experience as a Support Worker, including needs and risk assessment, delivery of holistic support, health and safety, working closely with partner agencies to provide support (Essential) Experience working with children and young people, especially those experiencing homelessness including leaving the care system, and related issues including mental ill health, trauma, abuse, alcohol and substance misuse and offending (Essential) Experience of using person centred support plans (Desirable) Experience working in the safeguarding arena (Desirable) Experience of participating in MDT meetings (Desirable) Experience of working in registered/regulated services (Desirable) Skills, Knowledge & Aptitude: A mature, professional and flexible approach; excellent personal emotional intelligence and self-awareness, with an ability to work calmly under pressure (Essential) Excellent interpersonal and communication skills, including the ability to build effective working relationships with other organisations (Essential) Ability to effectively use computer software packages, and to maintain accurate records i.e. Microsoft Office (Essential) Emotionally Resilient (Essential) Ability to develop and maintain professional staff/resident boundaries (Essential) Able to work on own initiative (Essential) Able to work as an integral member of a team (Essential) Must be able to respond flexibly to the needs of those living in our properties (Essential) Able to work unsocial hours including evenings, weekends, bank holidays, Monday-Sunday (Essential)
