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housing support officer
Morgan Hunt UK Limited
Neighbourhood Officer
Morgan Hunt UK Limited Slough, Berkshire
Slough Borough Council - Neighbourhood Officer Are you a neighbourhood Officer looking for your next role? Slough Borough Council are looking for a Neighbourhood Officer to join their team on a contract basis. Please see below! Responsible for: As a member of the Tenancy Management team this post provides a specialist administrative function and support role to the Tenancy Management Team. The area based teams are responsible for: All Aspects of Tenancy Management Estate management Viewings, new tenancy visits and tenancy sign ups Tenancy Audit and fraud prevention Early rent arrears support Requesting responsive maintenance Addressing anti social behaviour Providing a tenancy sustainment service The Tenancy Management team implement area specific Service Plans and Corporate Plans which support the delivery of the corporate 5 Year Plan objectives. Number of reports: 0 Financial responsibilities: All Purchase to Payment (P2P) processes are fully adhered to and completed right first time. Main purpose of Job: To support Senior Neighbourhood officers, Neighbourhood Leads and the Neighbourhood Manager to deliver an excellent housing management and ASB prevention and enforcement service to our residents within a specified geographical area. Main Accountabilities: To support and facilitate the delivery of a high standard of service against an agreed Service Plan for the assigned area in consultation with residents. Provide a comprehensive office management function including (but not limited to): supporting the administration of complaints and enquiries, post and stationery, taking telephone messages for staff, ensuring all written correspondence is dealt with by the correct officer in the correct timescales, managing the diaries of officers, fob and key management, maintenance of electronic records, administration related to lone worker devices. Raising of Purchase Orders and ensuring invoices are checked and paid. Provide administrative support in relation to the preparation of documents for Senior Neighbourhood Officers to use when going to court to: Gain access to properties to allow Slough Borough Council to exercise its duty as a landlord to inspect all gas and electricity supply to council owned homes; and preparation and research to assist in collating and organising documentation for tenancy and ASB enforcement. Provide administrative support in the management of council owned garages, car ports and hard standings including the administration of voids, allocations, lettings, and the termination of rental agreements. Working with partner service areas to manage council house voids process. Lead on preparing and completing all paperwork associated with signing up tenants to new tenancies. This includes arranging and conducting viewings, meeting with new tenants to complete relevant paperwork, carrying out identity checks and ensuring that the first period of rent is paid in advance of the tenancy being signed. Support the completion of all mutual exchange processes from receiving an application through to completion of the exchange within the statutory timescales. Maintain and update all records of tenancy audits and estate inspections completed by Senior Neighbourhood Officers updating NEC database. Support the administration of all council house and garage recharges. Support all Neighbourhood Leads and the Neighbourhood Manager to provide timely key performance indicator information each quarter. Lead on ensuring all tenancy changes are reflected accurately on NEC database and that these changes are updated in a timely manner. Ensure compliance with, and promotion of Health and Safety policies and procedures.
Jul 10, 2026
Full time
Slough Borough Council - Neighbourhood Officer Are you a neighbourhood Officer looking for your next role? Slough Borough Council are looking for a Neighbourhood Officer to join their team on a contract basis. Please see below! Responsible for: As a member of the Tenancy Management team this post provides a specialist administrative function and support role to the Tenancy Management Team. The area based teams are responsible for: All Aspects of Tenancy Management Estate management Viewings, new tenancy visits and tenancy sign ups Tenancy Audit and fraud prevention Early rent arrears support Requesting responsive maintenance Addressing anti social behaviour Providing a tenancy sustainment service The Tenancy Management team implement area specific Service Plans and Corporate Plans which support the delivery of the corporate 5 Year Plan objectives. Number of reports: 0 Financial responsibilities: All Purchase to Payment (P2P) processes are fully adhered to and completed right first time. Main purpose of Job: To support Senior Neighbourhood officers, Neighbourhood Leads and the Neighbourhood Manager to deliver an excellent housing management and ASB prevention and enforcement service to our residents within a specified geographical area. Main Accountabilities: To support and facilitate the delivery of a high standard of service against an agreed Service Plan for the assigned area in consultation with residents. Provide a comprehensive office management function including (but not limited to): supporting the administration of complaints and enquiries, post and stationery, taking telephone messages for staff, ensuring all written correspondence is dealt with by the correct officer in the correct timescales, managing the diaries of officers, fob and key management, maintenance of electronic records, administration related to lone worker devices. Raising of Purchase Orders and ensuring invoices are checked and paid. Provide administrative support in relation to the preparation of documents for Senior Neighbourhood Officers to use when going to court to: Gain access to properties to allow Slough Borough Council to exercise its duty as a landlord to inspect all gas and electricity supply to council owned homes; and preparation and research to assist in collating and organising documentation for tenancy and ASB enforcement. Provide administrative support in the management of council owned garages, car ports and hard standings including the administration of voids, allocations, lettings, and the termination of rental agreements. Working with partner service areas to manage council house voids process. Lead on preparing and completing all paperwork associated with signing up tenants to new tenancies. This includes arranging and conducting viewings, meeting with new tenants to complete relevant paperwork, carrying out identity checks and ensuring that the first period of rent is paid in advance of the tenancy being signed. Support the completion of all mutual exchange processes from receiving an application through to completion of the exchange within the statutory timescales. Maintain and update all records of tenancy audits and estate inspections completed by Senior Neighbourhood Officers updating NEC database. Support the administration of all council house and garage recharges. Support all Neighbourhood Leads and the Neighbourhood Manager to provide timely key performance indicator information each quarter. Lead on ensuring all tenancy changes are reflected accurately on NEC database and that these changes are updated in a timely manner. Ensure compliance with, and promotion of Health and Safety policies and procedures.
CREATIVE SUPPORT
Finance Data Officer
CREATIVE SUPPORT
Creative Support is a large and successful not-for-profit social care charity supporting over 6,000 adults nationally, and also a provider of social housing. This role is an opportunity to be a key part of our large finance team, with an interesting range of tasks and responsibilities, including data analysis, supplier portal oversight, and supporting the Team Manager with ongoing projects click apply for full job details
Jul 10, 2026
Full time
Creative Support is a large and successful not-for-profit social care charity supporting over 6,000 adults nationally, and also a provider of social housing. This role is an opportunity to be a key part of our large finance team, with an interesting range of tasks and responsibilities, including data analysis, supplier portal oversight, and supporting the Team Manager with ongoing projects click apply for full job details
Niyaa People
Community Engagement Officer
Niyaa People
We are currently recruiting on behalf of a well-established housing association for an experienced Community Engagement Officer to join their team on a temporary basis for an initial period of four months. This is a key role within the organisation, supporting customer engagement, tenant involvement, regulatory compliance, and continuous service improvement click apply for full job details
Jul 10, 2026
Contractor
We are currently recruiting on behalf of a well-established housing association for an experienced Community Engagement Officer to join their team on a temporary basis for an initial period of four months. This is a key role within the organisation, supporting customer engagement, tenant involvement, regulatory compliance, and continuous service improvement click apply for full job details
Metropolitan Thames Valley
Income Officer
Metropolitan Thames Valley Beeston, Nottinghamshire
Income Officer - known internally as a "Customer Accounts Advisor" Location: Beeston, Nottingham NG9 1LA (Parking onsite subject to availability) Salary Banding: £29,025 - £30,553 Contract Type: Full time permanent based on a 37.5hr week Join MTVH as a Customer Accounts Advisor (Home Ownership) Due to an internal promotion, we are seeking a passionate individual to deliver exceptional customer experiences in our Income Collections Team. If you enjoy engaging with customers and resolving their challenges with empathy and understanding, we would love to hear from you. As a Customer Accounts Advisor, you will: Proactively review and manage Home Ownership accounts in arrears, including those at risk of legal action or eviction. Demonstrate empathy and a commitment to helping others, while maintaining clarity and firmness in outcomes and expectations. Key Responsibilities Engage with customers primarily via outbound calls, as well as email and letters. Prevent and reduce arrears by providing information, support, and negotiating payment arrangements. Signpost customers to external funding where applicable. Assist residents with welfare benefits queries to help maximize their income. Collaborate with internal teams and external agencies to resolve issues and enhance resident support. Follow the debt recovery process, including legal proceedings when necessary. What You'll Need to Succeed Excellent communication and negotiation skills. Proven experience in collections. Strong knowledge of Homeownership tenure; understanding of Social Housing is desirable. Ability to manage your caseload independently and work collaboratively within a team. Attention to detail and a process-driven approach. Empathy, sound judgment, and the ability to assess and decide on the best course of action for each case. Prior knowledge of welfare benefits and experience in collections or social housing is advantageous. Working Arrangements Office-based in Beeston two days per week (alternating), with shifts between 8am 6pm, Monday to Friday. Rotas and shift patterns provided at least four weeks in advance. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Jul 10, 2026
Full time
Income Officer - known internally as a "Customer Accounts Advisor" Location: Beeston, Nottingham NG9 1LA (Parking onsite subject to availability) Salary Banding: £29,025 - £30,553 Contract Type: Full time permanent based on a 37.5hr week Join MTVH as a Customer Accounts Advisor (Home Ownership) Due to an internal promotion, we are seeking a passionate individual to deliver exceptional customer experiences in our Income Collections Team. If you enjoy engaging with customers and resolving their challenges with empathy and understanding, we would love to hear from you. As a Customer Accounts Advisor, you will: Proactively review and manage Home Ownership accounts in arrears, including those at risk of legal action or eviction. Demonstrate empathy and a commitment to helping others, while maintaining clarity and firmness in outcomes and expectations. Key Responsibilities Engage with customers primarily via outbound calls, as well as email and letters. Prevent and reduce arrears by providing information, support, and negotiating payment arrangements. Signpost customers to external funding where applicable. Assist residents with welfare benefits queries to help maximize their income. Collaborate with internal teams and external agencies to resolve issues and enhance resident support. Follow the debt recovery process, including legal proceedings when necessary. What You'll Need to Succeed Excellent communication and negotiation skills. Proven experience in collections. Strong knowledge of Homeownership tenure; understanding of Social Housing is desirable. Ability to manage your caseload independently and work collaboratively within a team. Attention to detail and a process-driven approach. Empathy, sound judgment, and the ability to assess and decide on the best course of action for each case. Prior knowledge of welfare benefits and experience in collections or social housing is advantageous. Working Arrangements Office-based in Beeston two days per week (alternating), with shifts between 8am 6pm, Monday to Friday. Rotas and shift patterns provided at least four weeks in advance. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Town & Country Housing Group
Domestic (Cleaner)
Town & Country Housing Group Larkfield, Kent
Role Summary We are looking for a reliable and conscientious Cleaner to help ensure our supported housing scheme provides a clean, safe and welcoming environment for all tenants. In this important role, you will be responsible for maintaining high standards of cleanliness across communal areas, ensuring tenants can enjoy a well-presented and comfortable living environment. You will work closely with the Housing Officer, following established cleaning schedules and procedures while respecting tenants' privacy, belongings and individual preferences. The role also requires a strong commitment to health and safety, infection control and compliance with relevant supported housing legislation and COSHH requirements. Salary: 12,240.38 Hours of work: 17.5 Contract: Part Time Probation Period: 6 Months Notice Period: 1 Month For more information or to apply, click 'Apply now'.
Jul 10, 2026
Full time
Role Summary We are looking for a reliable and conscientious Cleaner to help ensure our supported housing scheme provides a clean, safe and welcoming environment for all tenants. In this important role, you will be responsible for maintaining high standards of cleanliness across communal areas, ensuring tenants can enjoy a well-presented and comfortable living environment. You will work closely with the Housing Officer, following established cleaning schedules and procedures while respecting tenants' privacy, belongings and individual preferences. The role also requires a strong commitment to health and safety, infection control and compliance with relevant supported housing legislation and COSHH requirements. Salary: 12,240.38 Hours of work: 17.5 Contract: Part Time Probation Period: 6 Months Notice Period: 1 Month For more information or to apply, click 'Apply now'.
NFP People
Fundraising Officer - Individual Giving & Community
NFP People
Fundraising Officer - Individual Giving & Community Join us and make a splash by joining our ambitious and high-performing team, as we passionately raise funds to end youth homelessness. Location: National - Hybrid work arrangement with 2 days minimum onsite (Offices in London, Manchester & North East); Salary: £29,344 - £32,844 per annum Closing Date: 26 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Want to use your fundraising skills to help prevent youth homelessness and create brighter futures Join the charity and play a vital role in growing income, deepening supporter relationships and inspiring communities to back life-changing work. This is an exciting opportunity for a motivated fundraiser who loves great storytelling, values brilliant supporter experiences and wants their work to have a clear, visible impact every single day. In this role, you'll primarily shape and deliver engaging Individual Giving campaigns across print and digital channels, using insight and creativity to strengthen retention, increase engagement and grow income. You'll also support community fundraising and stewardship activity, including writing segmented email copy that helps supporters feel valued, informed and inspired to stay connected. Working across these areas, you'll help build repeated donor interactions and ensure excellent stewardship drives both income and loyalty. This role offers a Hybrid work arrangement with 2 days minimum onsite (Offices in London, Manchester & North East); hence, applicants in different UK locations are encouraged to apply. Why join the team In this role, you won't just take on a job, you'll become part of a values-led charity working to end homelessness and change lives. Their work is inspired by the Vincentian tradition: practical, compassionate action that puts dignity, respect and real human connection at the heart of everything they do. They celebrate the potential in people, whether that's the young people supported, the communities they work with or the colleagues who help drive the mission forward. They're also proactive about learning and development, creating an environment where curiosity, growth and continuous improvement are genuinely encouraged. A chance to make a tangible difference for young people at risk of homelessness A collaborative team environment where learning, curiosity and continuous improvement are encouraged, with a proactive commitment to learning and development The opportunity to build experience across Individual Giving campaign delivery, community fundraising and supporter engagement Hybrid working with a minimum of two days onsite at a UK office A culture shaped by Vincentian values, where compassion, dignity, accountability and action are lived every day, and where the potential in people is celebrated About you You'll bring experience of how to manage and deliver fundraising marketing campaigns that strengthen supporter engagement, retention and income. You'll be highly organised, comfortable managing your own time and projects across competing priorities, and motivated by improving performance through thoughtful planning, strong execution and close attention to detail. You'll know how to create compelling supporter journeys, including segmented email communications, and you'll understand how excellent stewardship builds repeat donor interactions, deeper commitment and long-term loyalty. Above all, you'll be proactive, collaborative and excited by the opportunity to contribute to a charity that is values-led, ambitious and committed to helping people realise their potential, including your own. What success looks like In this role, success will mean delivering strong Individual Giving activity that increases supporter engagement, strengthens retention and helps grow sustainable income. You'll build thoughtful supporter journeys, create communications that feel relevant and timely, and ensure stewardship encourages donors to give again and stay connected. You'll also manage projects effectively, spot opportunities to improve performance and contribute to a positive, ambitious team culture focused on learning and impact. Essential skills and experience Solid experience delivering Individual Giving fundraising activity, with a strong understanding of how supporters engage across email, print and digital channels Experience creating compelling supporter communications, including segmented email copy Excellent organisational skills, with the ability to manage time and projects effectively across multiple priorities Strong analytical skills, with the ability to interpret data and turn insight into action Experience working with a CRM system such as Raiser's Edge/NXT or similar Experience using bulk email software Strong communication and relationship-building skills Proven ability to work towards targets in a results-driven environment Desirable skills and experience Experience of community fundraising or supporter stewardship activity Experience of briefing and managing external suppliers Experience of Social media engagement If you're motivated by purpose, energised by great supporter engagement and ready to help grow income that changes young lives, we'd love to hear from you. Join the team and be part of a charity where values are lived, ambition is welcomed and your work can make a lasting difference. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard cities" due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People. JBRP1_UKTJ
Jul 10, 2026
Full time
Fundraising Officer - Individual Giving & Community Join us and make a splash by joining our ambitious and high-performing team, as we passionately raise funds to end youth homelessness. Location: National - Hybrid work arrangement with 2 days minimum onsite (Offices in London, Manchester & North East); Salary: £29,344 - £32,844 per annum Closing Date: 26 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Want to use your fundraising skills to help prevent youth homelessness and create brighter futures Join the charity and play a vital role in growing income, deepening supporter relationships and inspiring communities to back life-changing work. This is an exciting opportunity for a motivated fundraiser who loves great storytelling, values brilliant supporter experiences and wants their work to have a clear, visible impact every single day. In this role, you'll primarily shape and deliver engaging Individual Giving campaigns across print and digital channels, using insight and creativity to strengthen retention, increase engagement and grow income. You'll also support community fundraising and stewardship activity, including writing segmented email copy that helps supporters feel valued, informed and inspired to stay connected. Working across these areas, you'll help build repeated donor interactions and ensure excellent stewardship drives both income and loyalty. This role offers a Hybrid work arrangement with 2 days minimum onsite (Offices in London, Manchester & North East); hence, applicants in different UK locations are encouraged to apply. Why join the team In this role, you won't just take on a job, you'll become part of a values-led charity working to end homelessness and change lives. Their work is inspired by the Vincentian tradition: practical, compassionate action that puts dignity, respect and real human connection at the heart of everything they do. They celebrate the potential in people, whether that's the young people supported, the communities they work with or the colleagues who help drive the mission forward. They're also proactive about learning and development, creating an environment where curiosity, growth and continuous improvement are genuinely encouraged. A chance to make a tangible difference for young people at risk of homelessness A collaborative team environment where learning, curiosity and continuous improvement are encouraged, with a proactive commitment to learning and development The opportunity to build experience across Individual Giving campaign delivery, community fundraising and supporter engagement Hybrid working with a minimum of two days onsite at a UK office A culture shaped by Vincentian values, where compassion, dignity, accountability and action are lived every day, and where the potential in people is celebrated About you You'll bring experience of how to manage and deliver fundraising marketing campaigns that strengthen supporter engagement, retention and income. You'll be highly organised, comfortable managing your own time and projects across competing priorities, and motivated by improving performance through thoughtful planning, strong execution and close attention to detail. You'll know how to create compelling supporter journeys, including segmented email communications, and you'll understand how excellent stewardship builds repeat donor interactions, deeper commitment and long-term loyalty. Above all, you'll be proactive, collaborative and excited by the opportunity to contribute to a charity that is values-led, ambitious and committed to helping people realise their potential, including your own. What success looks like In this role, success will mean delivering strong Individual Giving activity that increases supporter engagement, strengthens retention and helps grow sustainable income. You'll build thoughtful supporter journeys, create communications that feel relevant and timely, and ensure stewardship encourages donors to give again and stay connected. You'll also manage projects effectively, spot opportunities to improve performance and contribute to a positive, ambitious team culture focused on learning and impact. Essential skills and experience Solid experience delivering Individual Giving fundraising activity, with a strong understanding of how supporters engage across email, print and digital channels Experience creating compelling supporter communications, including segmented email copy Excellent organisational skills, with the ability to manage time and projects effectively across multiple priorities Strong analytical skills, with the ability to interpret data and turn insight into action Experience working with a CRM system such as Raiser's Edge/NXT or similar Experience using bulk email software Strong communication and relationship-building skills Proven ability to work towards targets in a results-driven environment Desirable skills and experience Experience of community fundraising or supporter stewardship activity Experience of briefing and managing external suppliers Experience of Social media engagement If you're motivated by purpose, energised by great supporter engagement and ready to help grow income that changes young lives, we'd love to hear from you. Join the team and be part of a charity where values are lived, ambition is welcomed and your work can make a lasting difference. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard cities" due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People. JBRP1_UKTJ
carrington west
Principal Planning Officer
carrington west
Carrington West are assisting their local authority client based in Essex in the search for a Principal Planning Officer on an initial 6 month rolling contract basis. Job purpose: To act as Case Officer for strategic and major scale planning applications and appeals, including where Planning Performance Agreements are utilised. Accountabilities: To take responsibility as case officer for key strategic developments, including all the related project management; consultee and community liaison; Council Member interface and engagement of specialist consultancy as tasked by the Housing Delivery and Growth Team leader. The provision of advice to Planning Committee on all aspects of Development Management relating to planning applications for which you are the Case Officer; preparing Committee reports and recommendations and helping to assemble agendas. To attend Planning Committee meetings alongside the lead Officer and present reports and recommendations where you are the Case Officer. To mentor and support Planners who provide assistance to the role in the context of specific development proposals at pre-application, application and post-decision stages. The implementation of all aspects of the Council's plans and policies through Development Management and through liaison with the Planning Policy team and other Council Services. To assess planning and related applications, discuss proposals with applicants, undertake site inspections and advise the public on proposals, as appropriate. To prepare evidence for appeals and represent the Council at Hearings and Public Inquiries if required. To represent the Development Management Service, as required, in the development of cross-Service corporate strategies and projects. It would be beneficial to hold a RTPI accredited Planning Degree or equivalent Planning qualification and/or have experience in a similar position. Our client is looking for someone to start almost immediately and is available to interview at short notice. Carrington West Pay Rate - £55per/hour Job Ref - 67995 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Jul 10, 2026
Contractor
Carrington West are assisting their local authority client based in Essex in the search for a Principal Planning Officer on an initial 6 month rolling contract basis. Job purpose: To act as Case Officer for strategic and major scale planning applications and appeals, including where Planning Performance Agreements are utilised. Accountabilities: To take responsibility as case officer for key strategic developments, including all the related project management; consultee and community liaison; Council Member interface and engagement of specialist consultancy as tasked by the Housing Delivery and Growth Team leader. The provision of advice to Planning Committee on all aspects of Development Management relating to planning applications for which you are the Case Officer; preparing Committee reports and recommendations and helping to assemble agendas. To attend Planning Committee meetings alongside the lead Officer and present reports and recommendations where you are the Case Officer. To mentor and support Planners who provide assistance to the role in the context of specific development proposals at pre-application, application and post-decision stages. The implementation of all aspects of the Council's plans and policies through Development Management and through liaison with the Planning Policy team and other Council Services. To assess planning and related applications, discuss proposals with applicants, undertake site inspections and advise the public on proposals, as appropriate. To prepare evidence for appeals and represent the Council at Hearings and Public Inquiries if required. To represent the Development Management Service, as required, in the development of cross-Service corporate strategies and projects. It would be beneficial to hold a RTPI accredited Planning Degree or equivalent Planning qualification and/or have experience in a similar position. Our client is looking for someone to start almost immediately and is available to interview at short notice. Carrington West Pay Rate - £55per/hour Job Ref - 67995 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Recovery Worker (Mental Health)
NHS Shrewsbury, Shropshire
Job Summary We are seeking a compassionate and dedicated Mental Health Recovery Worker to support individuals on their journey towards improved mental wellbeing. The successful candidate will work closely with clients, care teams, and external agencies to deliver personalised care and recovery plans. This role offers an opportunity to make a meaningful difference in people's lives through empathetic support and professional guidance. Experience Proven experience working within mental health or social care settings is desirable Strong communication skills, with the ability to listen empathetically and convey information clearly Competence in using IT systems for record keeping, reporting, and communication purposes Demonstrated leadership qualities, including the ability to motivate clients and work collaboratively within a team Knowledge of care planning processes and the importance of personalised recovery strategies A recognised qualification in mental health or social care is advantageous but not essential; relevant experience will also be considered This role provides an enriching environment where your skills can directly impact individuals recovery journeys. We value compassionate professionals committed to promoting mental health awareness and supporting positive outcomes. Company pension Referral programme Transport links Main duties of the job Duties Provide direct support to clients experiencing mental health challenges, fostering a safe and supportive environment Assist in the development and review of personalised care plans in collaboration with clients and multidisciplinary teams Monitor clients progress and adjust support strategies accordingly, ensuring recovery goals are met Facilitate group activities and one-to-one sessions aimed at developing life skills and resilience Maintain accurate records of client interactions, progress notes, and care plan updates using IT systems Communicate effectively with clients, colleagues, and external agencies to coordinate care and share relevant information Promote client independence whilst respecting individual needs and preferences Uphold confidentiality and adhere to safeguarding policies at all times Job responsibilities We have an opportunity for a passionate Recovery Worker to join Isabellas Homes Limited as a Recovery Worker. You will be a role model for our service users and will assist the Team Leader to lead, motivate and manage the service to a high standard. Duties & Responsibilities Ensuring that employees of Isabellas Homes protect the rights and promote the interests of Service Users Writing accurate case notes into their progress notes and input daily support hours into planner Ensuring the service is CQC compliant whilst working closely with local authorities. Carrying out audits, risk assessments and reviews Carry out spot checks on services and ensure services are maintained to a high standard Money check and logging correctly To support the young person to develop positive boundaries with all relationships To support the resident in identifying, accessing and sustaining a program of education, training and employment including support planning To support the resident to become job ready, get into a routine, get up on time, dress appropriately, communicate appropriately, work out their travel plans etc. To support with budgeting and shopping for essentials, to maintain a healthy diet (cooking sessions etc) To support in washing clothes and basic repairs, basic household cleaning, basic maintenance To support to pay attention to personal hygiene, managing a healthy lifestyle, including sexual health To support in using public transport and accessing public services To support the resident to explore all their move on options, including support with arranging appointments with housing officers To support the resident with making and following up benefit claims To support the resident to understand the legal and social responsibilities of holding a tenancy and who to turn to for housing advice To support in managing finances including paying service charge, shopping for essentials and broader budgeting, opening a bank account, savings account, planning, financial risks, emergency options, priorities claiming benefits etc To support to understand the financial implications of an independent tenancy while working with any numeracy difficulties the young person may have To support to access other services, family support and keeping statutory appointments (this may include accompanying the resident, assisting them in making and keeping appointments, making referrals, helping them to identify useful services, maintaining contact etc). GP, dentist, sexual health advice, anger management courses. Requirements Minimum or willing to work towards a NVQ Level 2/3 in Health & Social care or Care Certificate/ Mandatory Training also desirable The ability to work a variety of shifts at our various location. Personal Qualities Passionate about making a difference in peoples lives Enthusiastic and motivated Honest and reliable Loyal and committed The ability to be a good role model The ability to lead by example Benefits Free training - Comprehensive induction and ongoing training Development and promotion opportunities available 24/7 Employment Support Program (w/ private health insurance) Person Specification Qualifications GCE Maths and English A - C NVQ L2 Health and Social Care First Aid at Work Certificate NVQ Level 3 Health and Social Care NAPPI or similar Non-abusive Physical Intervention Training Care Certificate Oliver MacGowan Training Tier 1 & 2 Experience Experience of working with Vulnerable Adults Experience of working with complex behaviours Experience of working with clinical teams Experience with Mental Health Teams Experience of raising Safeguarding Experience of working with multidisciplinary teams and stakeholders Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jul 10, 2026
Full time
Job Summary We are seeking a compassionate and dedicated Mental Health Recovery Worker to support individuals on their journey towards improved mental wellbeing. The successful candidate will work closely with clients, care teams, and external agencies to deliver personalised care and recovery plans. This role offers an opportunity to make a meaningful difference in people's lives through empathetic support and professional guidance. Experience Proven experience working within mental health or social care settings is desirable Strong communication skills, with the ability to listen empathetically and convey information clearly Competence in using IT systems for record keeping, reporting, and communication purposes Demonstrated leadership qualities, including the ability to motivate clients and work collaboratively within a team Knowledge of care planning processes and the importance of personalised recovery strategies A recognised qualification in mental health or social care is advantageous but not essential; relevant experience will also be considered This role provides an enriching environment where your skills can directly impact individuals recovery journeys. We value compassionate professionals committed to promoting mental health awareness and supporting positive outcomes. Company pension Referral programme Transport links Main duties of the job Duties Provide direct support to clients experiencing mental health challenges, fostering a safe and supportive environment Assist in the development and review of personalised care plans in collaboration with clients and multidisciplinary teams Monitor clients progress and adjust support strategies accordingly, ensuring recovery goals are met Facilitate group activities and one-to-one sessions aimed at developing life skills and resilience Maintain accurate records of client interactions, progress notes, and care plan updates using IT systems Communicate effectively with clients, colleagues, and external agencies to coordinate care and share relevant information Promote client independence whilst respecting individual needs and preferences Uphold confidentiality and adhere to safeguarding policies at all times Job responsibilities We have an opportunity for a passionate Recovery Worker to join Isabellas Homes Limited as a Recovery Worker. You will be a role model for our service users and will assist the Team Leader to lead, motivate and manage the service to a high standard. Duties & Responsibilities Ensuring that employees of Isabellas Homes protect the rights and promote the interests of Service Users Writing accurate case notes into their progress notes and input daily support hours into planner Ensuring the service is CQC compliant whilst working closely with local authorities. Carrying out audits, risk assessments and reviews Carry out spot checks on services and ensure services are maintained to a high standard Money check and logging correctly To support the young person to develop positive boundaries with all relationships To support the resident in identifying, accessing and sustaining a program of education, training and employment including support planning To support the resident to become job ready, get into a routine, get up on time, dress appropriately, communicate appropriately, work out their travel plans etc. To support with budgeting and shopping for essentials, to maintain a healthy diet (cooking sessions etc) To support in washing clothes and basic repairs, basic household cleaning, basic maintenance To support to pay attention to personal hygiene, managing a healthy lifestyle, including sexual health To support in using public transport and accessing public services To support the resident to explore all their move on options, including support with arranging appointments with housing officers To support the resident with making and following up benefit claims To support the resident to understand the legal and social responsibilities of holding a tenancy and who to turn to for housing advice To support in managing finances including paying service charge, shopping for essentials and broader budgeting, opening a bank account, savings account, planning, financial risks, emergency options, priorities claiming benefits etc To support to understand the financial implications of an independent tenancy while working with any numeracy difficulties the young person may have To support to access other services, family support and keeping statutory appointments (this may include accompanying the resident, assisting them in making and keeping appointments, making referrals, helping them to identify useful services, maintaining contact etc). GP, dentist, sexual health advice, anger management courses. Requirements Minimum or willing to work towards a NVQ Level 2/3 in Health & Social care or Care Certificate/ Mandatory Training also desirable The ability to work a variety of shifts at our various location. Personal Qualities Passionate about making a difference in peoples lives Enthusiastic and motivated Honest and reliable Loyal and committed The ability to be a good role model The ability to lead by example Benefits Free training - Comprehensive induction and ongoing training Development and promotion opportunities available 24/7 Employment Support Program (w/ private health insurance) Person Specification Qualifications GCE Maths and English A - C NVQ L2 Health and Social Care First Aid at Work Certificate NVQ Level 3 Health and Social Care NAPPI or similar Non-abusive Physical Intervention Training Care Certificate Oliver MacGowan Training Tier 1 & 2 Experience Experience of working with Vulnerable Adults Experience of working with complex behaviours Experience of working with clinical teams Experience with Mental Health Teams Experience of raising Safeguarding Experience of working with multidisciplinary teams and stakeholders Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Recovery Worker (Mental Health)
NHS Wolverhampton, Staffordshire
Job Summary We are seeking a compassionate and dedicated Mental Health Recovery Worker to support individuals on their journey towards improved mental wellbeing. The successful candidate will work closely with clients, care teams, and external agencies to deliver personalised care and recovery plans. This role offers an opportunity to make a meaningful difference in people's lives through empathetic support and professional guidance. Experience Proven experience working within mental health or social care settings is desirable Strong communication skills, with the ability to listen empathetically and convey information clearly Competence in using IT systems for record keeping, reporting, and communication purposes Demonstrated leadership qualities, including the ability to motivate clients and work collaboratively within a team Knowledge of care planning processes and the importance of personalised recovery strategies A recognised qualification in mental health or social care is advantageous but not essential; relevant experience will also be considered This role provides an enriching environment where your skills can directly impact individuals recovery journeys. We value compassionate professionals committed to promoting mental health awareness and supporting positive outcomes. Company pension Referral programme Transport links Main duties of the job Duties Provide direct support to clients experiencing mental health challenges, fostering a safe and supportive environment Assist in the development and review of personalised care plans in collaboration with clients and multidisciplinary teams Monitor clients progress and adjust support strategies accordingly, ensuring recovery goals are met Facilitate group activities and one-to-one sessions aimed at developing life skills and resilience Maintain accurate records of client interactions, progress notes, and care plan updates using IT systems Communicate effectively with clients, colleagues, and external agencies to coordinate care and share relevant information Promote client independence whilst respecting individual needs and preferences Uphold confidentiality and adhere to safeguarding policies at all times Job responsibilities We have an opportunity for a passionate Recovery Worker to join Isabellas Homes Limited as a Recovery Worker. You will be a role model for our service users and will assist the Team Leader to lead, motivate and manage the service to a high standard. Duties & Responsibilities Ensuring that employees of Isabellas Homes protect the rights and promote the interests of Service Users Writing accurate case notes into their progress notes and input daily support hours into planner Ensuring the service is CQC compliant whilst working closely with local authorities. Carrying out audits, risk assessments and reviews Carry out spot checks on services and ensure services are maintained to a high standard Money check and logging correctly To support the young person to develop positive boundaries with all relationships To support the resident in identifying, accessing and sustaining a program of education, training and employment including support planning To support the resident to become job ready, get into a routine, get up on time, dress appropriately, communicate appropriately, work out their travel plans etc. To support with budgeting and shopping for essentials, to maintain a healthy diet (cooking sessions etc) To support in washing clothes and basic repairs, basic household cleaning, basic maintenance To support to pay attention to personal hygiene, managing a healthy lifestyle, including sexual health To support in using public transport and accessing public services To support the resident to explore all their move on options, including support with arranging appointments with housing officers To support the resident with making and following up benefit claims To support the resident to understand the legal and social responsibilities of holding a tenancy and who to turn to for housing advice To support in managing finances including paying service charge, shopping for essentials and broader budgeting, opening a bank account, savings account, planning, financial risks, emergency options, priorities claiming benefits etc To support to understand the financial implications of an independent tenancy while working with any numeracy difficulties the young person may have To support to access other services, family support and keeping statutory appointments (this may include accompanying the resident, assisting them in making and keeping appointments, making referrals, helping them to identify useful services, maintaining contact etc). GP, dentist, sexual health advice, anger management courses. Requirements Minimum or willing to work towards a NVQ Level 2/3 in Health & Social care or Care Certificate/ Mandatory Training also desirable The ability to work a variety of shifts at our various location. Personal Qualities Passionate about making a difference in peoples lives Enthusiastic and motivated Honest and reliable Loyal and committed The ability to be a good role model The ability to lead by example Benefits Free training - Comprehensive induction and ongoing training Development and promotion opportunities available 24/7 Employment Support Program (w/ private health insurance) Person Specification Qualifications GCE Maths and English A - C NVQ L2 Health and Social Care First Aid at Work Certificate NVQ Level 3 Health and Social Care NAPPI or similar Non-abusive Physical Intervention Training Care Certificate Oliver MacGowan Training Tier 1 & 2 Experience Experience of working with Vulnerable Adults Experience of working with complex behaviours Experience of working with clinical teams Experience with Mental Health Teams Experience of raising Safeguarding Experience of working with multidisciplinary teams and stakeholders Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jul 10, 2026
Full time
Job Summary We are seeking a compassionate and dedicated Mental Health Recovery Worker to support individuals on their journey towards improved mental wellbeing. The successful candidate will work closely with clients, care teams, and external agencies to deliver personalised care and recovery plans. This role offers an opportunity to make a meaningful difference in people's lives through empathetic support and professional guidance. Experience Proven experience working within mental health or social care settings is desirable Strong communication skills, with the ability to listen empathetically and convey information clearly Competence in using IT systems for record keeping, reporting, and communication purposes Demonstrated leadership qualities, including the ability to motivate clients and work collaboratively within a team Knowledge of care planning processes and the importance of personalised recovery strategies A recognised qualification in mental health or social care is advantageous but not essential; relevant experience will also be considered This role provides an enriching environment where your skills can directly impact individuals recovery journeys. We value compassionate professionals committed to promoting mental health awareness and supporting positive outcomes. Company pension Referral programme Transport links Main duties of the job Duties Provide direct support to clients experiencing mental health challenges, fostering a safe and supportive environment Assist in the development and review of personalised care plans in collaboration with clients and multidisciplinary teams Monitor clients progress and adjust support strategies accordingly, ensuring recovery goals are met Facilitate group activities and one-to-one sessions aimed at developing life skills and resilience Maintain accurate records of client interactions, progress notes, and care plan updates using IT systems Communicate effectively with clients, colleagues, and external agencies to coordinate care and share relevant information Promote client independence whilst respecting individual needs and preferences Uphold confidentiality and adhere to safeguarding policies at all times Job responsibilities We have an opportunity for a passionate Recovery Worker to join Isabellas Homes Limited as a Recovery Worker. You will be a role model for our service users and will assist the Team Leader to lead, motivate and manage the service to a high standard. Duties & Responsibilities Ensuring that employees of Isabellas Homes protect the rights and promote the interests of Service Users Writing accurate case notes into their progress notes and input daily support hours into planner Ensuring the service is CQC compliant whilst working closely with local authorities. Carrying out audits, risk assessments and reviews Carry out spot checks on services and ensure services are maintained to a high standard Money check and logging correctly To support the young person to develop positive boundaries with all relationships To support the resident in identifying, accessing and sustaining a program of education, training and employment including support planning To support the resident to become job ready, get into a routine, get up on time, dress appropriately, communicate appropriately, work out their travel plans etc. To support with budgeting and shopping for essentials, to maintain a healthy diet (cooking sessions etc) To support in washing clothes and basic repairs, basic household cleaning, basic maintenance To support to pay attention to personal hygiene, managing a healthy lifestyle, including sexual health To support in using public transport and accessing public services To support the resident to explore all their move on options, including support with arranging appointments with housing officers To support the resident with making and following up benefit claims To support the resident to understand the legal and social responsibilities of holding a tenancy and who to turn to for housing advice To support in managing finances including paying service charge, shopping for essentials and broader budgeting, opening a bank account, savings account, planning, financial risks, emergency options, priorities claiming benefits etc To support to understand the financial implications of an independent tenancy while working with any numeracy difficulties the young person may have To support to access other services, family support and keeping statutory appointments (this may include accompanying the resident, assisting them in making and keeping appointments, making referrals, helping them to identify useful services, maintaining contact etc). GP, dentist, sexual health advice, anger management courses. Requirements Minimum or willing to work towards a NVQ Level 2/3 in Health & Social care or Care Certificate/ Mandatory Training also desirable The ability to work a variety of shifts at our various location. Personal Qualities Passionate about making a difference in peoples lives Enthusiastic and motivated Honest and reliable Loyal and committed The ability to be a good role model The ability to lead by example Benefits Free training - Comprehensive induction and ongoing training Development and promotion opportunities available 24/7 Employment Support Program (w/ private health insurance) Person Specification Qualifications GCE Maths and English A - C NVQ L2 Health and Social Care First Aid at Work Certificate NVQ Level 3 Health and Social Care NAPPI or similar Non-abusive Physical Intervention Training Care Certificate Oliver MacGowan Training Tier 1 & 2 Experience Experience of working with Vulnerable Adults Experience of working with complex behaviours Experience of working with clinical teams Experience with Mental Health Teams Experience of raising Safeguarding Experience of working with multidisciplinary teams and stakeholders Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Morgan Hunt Recruitment
Legal Assistant - North London
Morgan Hunt Recruitment
Morgan Hunt currently require a Legal Assistant for Housing Trust based in North London on a Temporary basisPay Rate : £27.94ph LtdHours:35 hrs Mon to Fri - 9am and 17.00pm - Hybrid, minimum 3 days in the office or on site / at court (Tuesdays & Wednesday MUST be in the office), 2 days from homeLocation: North LondonDuration : 6 month on going contract The Ideal Candidate Law Degree (preferred) Legal background in Housing is also preferred not necessary in a legal team, could be in the income team for example, majority of work comes under income possession at courts. Required to go to court to attend hearings, as and when they come up. Job Role You will form an integral part of the legal team by providing legal support to the operational teams on a range of housing management related issues including tenancy and lease breaches with particular focus on escalated arrears and pursuing effective recovery via legal action.You will work closely with the local officers and tenancy sustainment and safeguarding teams to ensure debt is escalated appropriately, once all reasonable support options have been put in place.You will have your own caseload which will be predominately escalated arrears cases that have been referred to you, to drive an effective resolution. You will play a crucial role in rent and service charge collection for the organisation. Your decisions will be in collaboration with operational teams, whilst placing the resident at the centre of every decision.You will provide training, support and advice to operational teams on tenancy and lease breaches including rent and service charge recovery, to empower them to take decisions that make our schemes great places to live and for residents to live their lives well.Lead on rent and service charge recovery cases referred to you by the operational teams, with the goal of maximising income for the organisation.Manage other legal cases assigned to you. Provide support to Paralegals, team managers and team leaders as required - particularly those where there is a crossover with arrears to ensure cases are managed in a joined-up way. This may include housing and lease management issues including disrepair.Work and support paralegals and work effectively with other departments on cases that may require their input to successfully recover service charge debt.Represent trust well in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels on tenancy and lease breaches.Prepare, draft and respond to all necessary legal documentation and bundles, evidence and witness statements as required.Work effectively with panel solicitors where cases require external involvement.Take ownership and accountability for your caseload in accordance with performance indicators. Seek advice, flag risk and offer mitigations on issues that may rise.Work closely with the operational teams and tenancy sustainment and safeguarding teams, to be confident that legal escalation takes place once all reasonable proactive engagement with residents has been exhausted, always focusing on tenancy sustainment objectives.Support and advise operational teams to ensure legal risks are identified and mitigated appropriately. Proactively feed into policy and practices to support this.Demonstrate adequate legal knowledge for the role, be inquisitive and keep up to date with developments in the law.Work alongside legal colleagues to deliver meaningful training, guidance and advice to operational teams. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Jul 10, 2026
Seasonal
Morgan Hunt currently require a Legal Assistant for Housing Trust based in North London on a Temporary basisPay Rate : £27.94ph LtdHours:35 hrs Mon to Fri - 9am and 17.00pm - Hybrid, minimum 3 days in the office or on site / at court (Tuesdays & Wednesday MUST be in the office), 2 days from homeLocation: North LondonDuration : 6 month on going contract The Ideal Candidate Law Degree (preferred) Legal background in Housing is also preferred not necessary in a legal team, could be in the income team for example, majority of work comes under income possession at courts. Required to go to court to attend hearings, as and when they come up. Job Role You will form an integral part of the legal team by providing legal support to the operational teams on a range of housing management related issues including tenancy and lease breaches with particular focus on escalated arrears and pursuing effective recovery via legal action.You will work closely with the local officers and tenancy sustainment and safeguarding teams to ensure debt is escalated appropriately, once all reasonable support options have been put in place.You will have your own caseload which will be predominately escalated arrears cases that have been referred to you, to drive an effective resolution. You will play a crucial role in rent and service charge collection for the organisation. Your decisions will be in collaboration with operational teams, whilst placing the resident at the centre of every decision.You will provide training, support and advice to operational teams on tenancy and lease breaches including rent and service charge recovery, to empower them to take decisions that make our schemes great places to live and for residents to live their lives well.Lead on rent and service charge recovery cases referred to you by the operational teams, with the goal of maximising income for the organisation.Manage other legal cases assigned to you. Provide support to Paralegals, team managers and team leaders as required - particularly those where there is a crossover with arrears to ensure cases are managed in a joined-up way. This may include housing and lease management issues including disrepair.Work and support paralegals and work effectively with other departments on cases that may require their input to successfully recover service charge debt.Represent trust well in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels on tenancy and lease breaches.Prepare, draft and respond to all necessary legal documentation and bundles, evidence and witness statements as required.Work effectively with panel solicitors where cases require external involvement.Take ownership and accountability for your caseload in accordance with performance indicators. Seek advice, flag risk and offer mitigations on issues that may rise.Work closely with the operational teams and tenancy sustainment and safeguarding teams, to be confident that legal escalation takes place once all reasonable proactive engagement with residents has been exhausted, always focusing on tenancy sustainment objectives.Support and advise operational teams to ensure legal risks are identified and mitigated appropriately. Proactively feed into policy and practices to support this.Demonstrate adequate legal knowledge for the role, be inquisitive and keep up to date with developments in the law.Work alongside legal colleagues to deliver meaningful training, guidance and advice to operational teams. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Programme Officer
Carer Support Wiltshire
Ready to turn insight into action and create lasting global impact? Apply now and be part of a movement working to end homelessness. Locations: London Salary: £40,000 per annum Closing Date: 12 July, 2026 Employment Type: Permanent About the Role Help drive a global movement to end homelessness. As a Programme Officer, you'll play a key role in expanding the international 13 Houses Campaign-working across countries, cultures, and communities to develop impactful housing initiatives and strengthen global advocacy. You'll support project design and delivery, carry out due diligence and monitoring, and help bring compelling stories to life through high-quality content and communications that influence change. This role is ideal for someone with experience in project management and advocacy, who thrives in a collaborative, fast paced environment. You'll bring strong analytical skills, attention to detail, and the ability to manage multiple priorities-from supporting funding applications and reporting, to delivering events and engaging stakeholders worldwide. Confident communication, relationship building, and storytelling skills are essential, alongside a commitment to values led, inclusive work that respects diverse perspectives. Please note that this job opportunity is offered as a full time (37.5 hours a week), permanent role. Lead the delivery of FHA's advocacy strategy and support Vincentian Family members to develop and strengthen their advocacy capacity. Reach out to and communicate with branches of the Vincentian Family across the globe to support the expansion of the 13 Houses Campaign. Provide application support to potential 13 Houses projects, carry out due diligence, manage monitoring and evaluation. Identify compelling stories and produce high quality written content for our bulletins, website articles, and other publications. Assist with the planning, administration and delivery of international conferences and webinars. What we are looking for from you - Person Specification When completing your application form please address all the points set out below. Core skills and attributes Two years of experience in project management and advocacy. An interest in maintaining or developing a career in global homelessness. An understanding of, commitment to and willingness to advocate for Vincentian values and the charity. Capacity for team work as well as independently. Proficient in other languages (written and verbal), preferably in French, Spanish or Portuguese. Experience of working successfully with operations teams to prepare funding bids, applications and reports for projects. Understanding of measuring outcomes and impact of projects and programmes. Great attention to detail including proof reading skills. Excellent interpersonal skills and ability to build relationships internally and externally, being confident working with a diverse range of cultures and languages. Experience designing, implementing and delivery advocacy strategies. Ability to interpret and analyse numerical and statistical data including financial monitoring. Experience of providing reports and presenting information to multiple stakeholders. Strong writing and storytelling skills. Experience in content creation or a related field is preferred. Understanding of social media platforms. Understanding of due diligence in the context of grant applications. Highly computer literate and skilled with Word, PowerPoint, Outlook and Excel. Excellent time management skills with the ability to multitask and prioritise independently. Ability to work under pressure, taking initiative to ensure timely and effective achievement of core work objectives. Excellent communication skills in spoken and written English. Flexible and willing to work outside normal working hours when required. Able to undertake international travel (3-4 weeks a year). A respect for staff and clients within the organisation and external partners. Commitment to working within an environment that promotes Equal Opportunities and has regard for the Health and Safety of others. Experience working or volunteering in an international network. Technical skills to run events. Knowledge of homelessness. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation The charity is part of an international group of organisations dedicated to ending homelessness. Together, the group believes everyone deserves the dignity and security of a place to call home. Each organisation is locally governed and locally run, with a shared commitment to ending homelessness and improving the lives of those affected by it. The charity oversees the wider group, ensuring high standards of service delivery, governance and financial management, while supporting capacity building across areas such as fundraising, communications and safeguarding. The central team includes senior leaders and specialists across finance, programmes, partnerships, fundraising, communications and business support. The organisation also supports a global alliance that mobilises an international network of partners to develop housing and homelessness projects around the world. Through its flagship housing campaign, the charity supports both established and emerging homelessness initiatives across the globe. To date, the campaign has reached more than 11,000 people through 130 projects across 79 countries. The organisation is also involved in international advocacy, contributes to the development of social policy on homelessness, and works to connect homelessness services globally to strengthen collaboration and improve support for people experiencing homelessness. The charity currently operates in eight countries across Europe, North America and Southeast Asia, including Croatia, France, Ireland, Slovakia, Ukraine, the United Kingdom, the United States and the Philippines. It provides a range of emergency accommodation and support services for people experiencing homelessness. Its global programme focuses on four strategic priorities: delivering homelessness services, working in line with its core values, ensuring the voices of the people it supports are heard through advocacy, and expanding its global reach in addressing homelessness. The organisation also maintains a strategic partnership with a leading global institute focused on ending homelessness by bringing together research, policy and practice. This partnership is built on shared values and a joint commitment to ending homelessness and improving the lives of people affected by it.
Jul 10, 2026
Full time
Ready to turn insight into action and create lasting global impact? Apply now and be part of a movement working to end homelessness. Locations: London Salary: £40,000 per annum Closing Date: 12 July, 2026 Employment Type: Permanent About the Role Help drive a global movement to end homelessness. As a Programme Officer, you'll play a key role in expanding the international 13 Houses Campaign-working across countries, cultures, and communities to develop impactful housing initiatives and strengthen global advocacy. You'll support project design and delivery, carry out due diligence and monitoring, and help bring compelling stories to life through high-quality content and communications that influence change. This role is ideal for someone with experience in project management and advocacy, who thrives in a collaborative, fast paced environment. You'll bring strong analytical skills, attention to detail, and the ability to manage multiple priorities-from supporting funding applications and reporting, to delivering events and engaging stakeholders worldwide. Confident communication, relationship building, and storytelling skills are essential, alongside a commitment to values led, inclusive work that respects diverse perspectives. Please note that this job opportunity is offered as a full time (37.5 hours a week), permanent role. Lead the delivery of FHA's advocacy strategy and support Vincentian Family members to develop and strengthen their advocacy capacity. Reach out to and communicate with branches of the Vincentian Family across the globe to support the expansion of the 13 Houses Campaign. Provide application support to potential 13 Houses projects, carry out due diligence, manage monitoring and evaluation. Identify compelling stories and produce high quality written content for our bulletins, website articles, and other publications. Assist with the planning, administration and delivery of international conferences and webinars. What we are looking for from you - Person Specification When completing your application form please address all the points set out below. Core skills and attributes Two years of experience in project management and advocacy. An interest in maintaining or developing a career in global homelessness. An understanding of, commitment to and willingness to advocate for Vincentian values and the charity. Capacity for team work as well as independently. Proficient in other languages (written and verbal), preferably in French, Spanish or Portuguese. Experience of working successfully with operations teams to prepare funding bids, applications and reports for projects. Understanding of measuring outcomes and impact of projects and programmes. Great attention to detail including proof reading skills. Excellent interpersonal skills and ability to build relationships internally and externally, being confident working with a diverse range of cultures and languages. Experience designing, implementing and delivery advocacy strategies. Ability to interpret and analyse numerical and statistical data including financial monitoring. Experience of providing reports and presenting information to multiple stakeholders. Strong writing and storytelling skills. Experience in content creation or a related field is preferred. Understanding of social media platforms. Understanding of due diligence in the context of grant applications. Highly computer literate and skilled with Word, PowerPoint, Outlook and Excel. Excellent time management skills with the ability to multitask and prioritise independently. Ability to work under pressure, taking initiative to ensure timely and effective achievement of core work objectives. Excellent communication skills in spoken and written English. Flexible and willing to work outside normal working hours when required. Able to undertake international travel (3-4 weeks a year). A respect for staff and clients within the organisation and external partners. Commitment to working within an environment that promotes Equal Opportunities and has regard for the Health and Safety of others. Experience working or volunteering in an international network. Technical skills to run events. Knowledge of homelessness. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation The charity is part of an international group of organisations dedicated to ending homelessness. Together, the group believes everyone deserves the dignity and security of a place to call home. Each organisation is locally governed and locally run, with a shared commitment to ending homelessness and improving the lives of those affected by it. The charity oversees the wider group, ensuring high standards of service delivery, governance and financial management, while supporting capacity building across areas such as fundraising, communications and safeguarding. The central team includes senior leaders and specialists across finance, programmes, partnerships, fundraising, communications and business support. The organisation also supports a global alliance that mobilises an international network of partners to develop housing and homelessness projects around the world. Through its flagship housing campaign, the charity supports both established and emerging homelessness initiatives across the globe. To date, the campaign has reached more than 11,000 people through 130 projects across 79 countries. The organisation is also involved in international advocacy, contributes to the development of social policy on homelessness, and works to connect homelessness services globally to strengthen collaboration and improve support for people experiencing homelessness. The charity currently operates in eight countries across Europe, North America and Southeast Asia, including Croatia, France, Ireland, Slovakia, Ukraine, the United Kingdom, the United States and the Philippines. It provides a range of emergency accommodation and support services for people experiencing homelessness. Its global programme focuses on four strategic priorities: delivering homelessness services, working in line with its core values, ensuring the voices of the people it supports are heard through advocacy, and expanding its global reach in addressing homelessness. The organisation also maintains a strategic partnership with a leading global institute focused on ending homelessness by bringing together research, policy and practice. This partnership is built on shared values and a joint commitment to ending homelessness and improving the lives of people affected by it.
Hays Social Care
Tenant Engagement Officer
Hays Social Care City, Birmingham
Your new company An established and values-driven housing provider is seeking a Community Partnership & Engagement Officer to play a key role in strengthening tenant engagement, improving customer satisfaction, and ensuring residents have a meaningful voice in service delivery. With a strong commitment to community wellbeing, inclusion, and housing excellence, this organisation provides affordable housing and support services across the West Midlands and works closely with residents, partners, and stakeholders to create thriving communities. Your new role As the Community Partnership & Engagement Officer, you will lead on tenant engagement, resident involvement, and customer satisfaction initiatives across the organisation. Working closely with operational teams, senior leaders, tenant groups, and external partners, you will ensure residents are actively involved in shaping services and influencing key decisions.Key responsibilities will include: Leading the delivery of customer engagement strategies and resident involvement programmes. Facilitating tenant panels, scrutiny groups, forums, and engagement events. Monitoring and evidencing compliance with Consumer Standards, Tenant Satisfaction Measures (TSMs), and Housing Ombudsman requirements. Producing reports, surveys, annual tenant reports, and impact assessments. Managing customer feedback, complaints monitoring, and service improvement initiatives. Building strong partnerships with community organisations, stakeholders, and external agencies. Supporting the development of staff training relating to customer engagement and tenant participation. Line managing a Community Partnership & Engagement Assistant. Representing the organisation at meetings, forums, and community events across the region. What you'll need to succeed To be successful in this role, you will have: Experience working within social housing, community engagement, customer involvement, or a related sector. Strong knowledge of tenant engagement, customer satisfaction, and resident participation principles. Experience producing reports, analysing performance information, and presenting findings to a range of stakeholders. Previous experience managing or supervising staff. Excellent stakeholder management and relationship-building skills. Knowledge of housing regulation, consumer standards, tenant satisfaction measures, or complaints handling frameworks. Strong communication, influencing, and organisational skills. Good digital and IT skills, including the use of social media and online engagement platforms. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of between 24.00 - 28.50 per hour. Opportunity to make a genuine impact on customer experiences and service improvement. Varied and rewarding role with a mix of office, community, and stakeholder engagement activities. Supportive and collaborative working environment. Opportunity to lead on resident engagement initiatives and influence organisational strategy. Ongoing professional development and training opportunities. Flexible role with travel across the West Midlands and occasional wider UK travel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 10, 2026
Seasonal
Your new company An established and values-driven housing provider is seeking a Community Partnership & Engagement Officer to play a key role in strengthening tenant engagement, improving customer satisfaction, and ensuring residents have a meaningful voice in service delivery. With a strong commitment to community wellbeing, inclusion, and housing excellence, this organisation provides affordable housing and support services across the West Midlands and works closely with residents, partners, and stakeholders to create thriving communities. Your new role As the Community Partnership & Engagement Officer, you will lead on tenant engagement, resident involvement, and customer satisfaction initiatives across the organisation. Working closely with operational teams, senior leaders, tenant groups, and external partners, you will ensure residents are actively involved in shaping services and influencing key decisions.Key responsibilities will include: Leading the delivery of customer engagement strategies and resident involvement programmes. Facilitating tenant panels, scrutiny groups, forums, and engagement events. Monitoring and evidencing compliance with Consumer Standards, Tenant Satisfaction Measures (TSMs), and Housing Ombudsman requirements. Producing reports, surveys, annual tenant reports, and impact assessments. Managing customer feedback, complaints monitoring, and service improvement initiatives. Building strong partnerships with community organisations, stakeholders, and external agencies. Supporting the development of staff training relating to customer engagement and tenant participation. Line managing a Community Partnership & Engagement Assistant. Representing the organisation at meetings, forums, and community events across the region. What you'll need to succeed To be successful in this role, you will have: Experience working within social housing, community engagement, customer involvement, or a related sector. Strong knowledge of tenant engagement, customer satisfaction, and resident participation principles. Experience producing reports, analysing performance information, and presenting findings to a range of stakeholders. Previous experience managing or supervising staff. Excellent stakeholder management and relationship-building skills. Knowledge of housing regulation, consumer standards, tenant satisfaction measures, or complaints handling frameworks. Strong communication, influencing, and organisational skills. Good digital and IT skills, including the use of social media and online engagement platforms. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of between 24.00 - 28.50 per hour. Opportunity to make a genuine impact on customer experiences and service improvement. Varied and rewarding role with a mix of office, community, and stakeholder engagement activities. Supportive and collaborative working environment. Opportunity to lead on resident engagement initiatives and influence organisational strategy. Ongoing professional development and training opportunities. Flexible role with travel across the West Midlands and occasional wider UK travel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
TristoneNash Ltd
Development Officer
TristoneNash Ltd Newton Abbot, Devon
Tristonenash are pleased to be working exclusively in partnership with Westward Housing Group on a number of key roles within their Development and Asset Management Directorates. This is an exciting period of growth for the organisation giving the opportunity for like-minded individuals to join them on this journey. We are looking for an experienced Development Officer to fill a newly created role within the team. You will support development schemes from early opportunity through to handover, working with colleagues and partners to help turn plans into good-quality, affordable homes. Key Duties will include: Carrying out appraisals on S106 & land lead scheme opportunities and preparing for submission to New Business Panel (NBP). Identifying development opportunities, Property purchase & land acquisition Preparation of planning applications, managing consultant workload. Progressing schemes into contract. Provision of information for colleagues in the delivery and sales teams. Management of defects rectification Organising and attending resident involvement events around the work of the Team and individual scheme proposals The ideal candidate will have: Experience of working for a housing provider within a variety of fields including development. Experience of Project Management and appraising new development opportunities Knowledge of Housing legislation Policy and practice. Knowledge of The regulatory and development funding systems used by Housing associations. Key skills in using Appraisal Software Tools, presentation and communication, negotiation and planning and organising skills. Experience in using PROVAL appraisal tool To apply, please submit your CV, or alternatively for more information, please contact James New on or Danny Wring on
Jul 10, 2026
Full time
Tristonenash are pleased to be working exclusively in partnership with Westward Housing Group on a number of key roles within their Development and Asset Management Directorates. This is an exciting period of growth for the organisation giving the opportunity for like-minded individuals to join them on this journey. We are looking for an experienced Development Officer to fill a newly created role within the team. You will support development schemes from early opportunity through to handover, working with colleagues and partners to help turn plans into good-quality, affordable homes. Key Duties will include: Carrying out appraisals on S106 & land lead scheme opportunities and preparing for submission to New Business Panel (NBP). Identifying development opportunities, Property purchase & land acquisition Preparation of planning applications, managing consultant workload. Progressing schemes into contract. Provision of information for colleagues in the delivery and sales teams. Management of defects rectification Organising and attending resident involvement events around the work of the Team and individual scheme proposals The ideal candidate will have: Experience of working for a housing provider within a variety of fields including development. Experience of Project Management and appraising new development opportunities Knowledge of Housing legislation Policy and practice. Knowledge of The regulatory and development funding systems used by Housing associations. Key skills in using Appraisal Software Tools, presentation and communication, negotiation and planning and organising skills. Experience in using PROVAL appraisal tool To apply, please submit your CV, or alternatively for more information, please contact James New on or Danny Wring on
Hays Social Care
Supported Housing Officer
Hays Social Care City, Birmingham
Your new company A well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods. Your new role As a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: Managing tenancy and estate-related issues across a designated housing patch. Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements. Supporting tenancy sustainment and signposting customers to relevant support services. Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes. Conducting tenancy visits, estate inspections, and customer meetings. Assisting with the allocation and letting of vacant properties. Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters. Supporting resident engagement activities and customer satisfaction initiatives. Maintaining accurate records and contributing to performance reporting requirements. Building strong relationships with community partners to support residents and improve neighbourhoods. What you'll need to succeed To be successful in this role, you will have: Previous experience within housing management, tenancy management, income recovery, or a related social housing environment. Knowledge of rent arrears management, tenancy sustainment, and housing legislation. Experience managing customer cases and resolving complex housing issues. Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders. Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters. Good IT skills and experience maintaining accurate housing management records. The ability to work independently, manage a busy caseload, and achieve performance targets. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of 21.00 - 25.00 per hour. Full-time temporary opportunity with a respected housing provider. Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities. Opportunity to make a tangible difference to residents and communities. Supportive team environment and exposure to a broad range of housing services. Flexible, community-based role with regular customer and stakeholder interaction. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 10, 2026
Seasonal
Your new company A well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods. Your new role As a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: Managing tenancy and estate-related issues across a designated housing patch. Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements. Supporting tenancy sustainment and signposting customers to relevant support services. Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes. Conducting tenancy visits, estate inspections, and customer meetings. Assisting with the allocation and letting of vacant properties. Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters. Supporting resident engagement activities and customer satisfaction initiatives. Maintaining accurate records and contributing to performance reporting requirements. Building strong relationships with community partners to support residents and improve neighbourhoods. What you'll need to succeed To be successful in this role, you will have: Previous experience within housing management, tenancy management, income recovery, or a related social housing environment. Knowledge of rent arrears management, tenancy sustainment, and housing legislation. Experience managing customer cases and resolving complex housing issues. Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders. Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters. Good IT skills and experience maintaining accurate housing management records. The ability to work independently, manage a busy caseload, and achieve performance targets. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of 21.00 - 25.00 per hour. Full-time temporary opportunity with a respected housing provider. Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities. Opportunity to make a tangible difference to residents and communities. Supportive team environment and exposure to a broad range of housing services. Flexible, community-based role with regular customer and stakeholder interaction. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
CRANLEIGH SCHOOL
HR & Recruitment Coordinator
CRANLEIGH SCHOOL Cranleigh, Surrey
HR & Recruitment Coordinator Set in the beautiful Surrey Hills, Cranleigh School is a leading independent co-educational boarding and day school. We are defined by our strong community ethos, outstanding pastoral care, and a deep commitment to nurturing the "whole person" in a safe, aspirational environment. We are seeking an organised, proactive, and detail-oriented HR & Recruitment Coordinator to join our busy Human Resources department. Reporting jointly to the HR & Wellbeing Officer and the Recruitment Specialist, you will play a vital role across the employee lifecycle. In this vital role, you will support both HR operations and recruitment activities across the School, ensuring our processes are delivered efficiently, professionally, and in full compliance with employment legislation and safeguarding requirements. Key Responsibilities HR Support: Provide full administrative support for onboarding, training, contract changes, appraisals, and leaver processes, utilising our HR information system. Recruitment Coordination: Act as the main point of contact for candidates, assist with drafting job descriptions, post vacancies, schedule interviews, and maintain our recruitment tracker. Compliance & Safeguarding: Partner with Safer Recruitment specialists to ensure all statutory pre-employment and safeguarding checks are completed accurately. General Administration: Assist with employee benefits (medical insurance, housing), maintain digital records, and support the shift from paper-based to electronic systems. What We Are Looking For Skills & Experience: Experience in a coordination or fast-paced administrative role, with exposure to HR or recruitment processes. Capabilities: Exceptional communication skills, a high level of discretion/GDPR awareness, and strong Microsoft Office skills. Proficiency in HRIS and ATS platforms are desirable. Attributes: A collaborative team player who is calm under pressure and deeply committed to safeguarding and child welfare. Desirable: Experience within the education sector, or a willingness to work toward a foundational HR/recruitment qualification (with training support available). What We Offer Enjoy the buzzing, vibrant atmosphere of our school community on-site. Flexibility outside of term time may be considered. Professional Development: A fully funded opportunity to complete the CIPD Level 3 Foundation Certificate in People Practice, supporting your long-term career progression in HR. Benefits: Competitive salary, pension scheme, Gym, free lunches and a supportive, collaborative team environment. How to Apply If you are ready to bring your organisational expertise to a values-driven community, we would love to hear from you. To find out more, please see the job description below. To apply, please click on the 'Apply Now' button in the top right corner. Candidates are requested to submit a brief letter of application (no more than one side of A4), together with the online application and supported by a full CV (via the Apply now button) as soon as possible and no later than 9:00am on Monday 20th July 2026. Applications are considered as they are received and therefore the vacancy may close sooner than advertised. Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds. All applicants must have the right to work in the UK. The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder will be subject to a DBS check. About us Cranleigh aims to educate children in a truly holistic sense, providing every opportunity for pupils to discover and nurture their talents and passions. We want every pupil in our care to flourish. Above all, we want Cranleighans to go out into the world as Thinking, Being, Giving individuals. Thinking: reflects our style of teaching which aims to provide pupils with a questioning mindset and the skills to think and problem solve. Being: is who we are and how we are. Our culture aims to nurture in pupils the core human qualities that enable communities to thrive and support one another Giving: is our hope that Cranleighans grow to recognise their privilege and go out into the world ready to give back and help to create meaningful change. Our core values of service, leadership, relationships and excellence underpin all elements of boarding life and education. In the classroom, on the sports field, in the rehearsal studios and creative spaces, we uphold a desire to nurture students with a sense of self-belief supported by a strong moral compass. JBRP1_UKTJ
Jul 10, 2026
Full time
HR & Recruitment Coordinator Set in the beautiful Surrey Hills, Cranleigh School is a leading independent co-educational boarding and day school. We are defined by our strong community ethos, outstanding pastoral care, and a deep commitment to nurturing the "whole person" in a safe, aspirational environment. We are seeking an organised, proactive, and detail-oriented HR & Recruitment Coordinator to join our busy Human Resources department. Reporting jointly to the HR & Wellbeing Officer and the Recruitment Specialist, you will play a vital role across the employee lifecycle. In this vital role, you will support both HR operations and recruitment activities across the School, ensuring our processes are delivered efficiently, professionally, and in full compliance with employment legislation and safeguarding requirements. Key Responsibilities HR Support: Provide full administrative support for onboarding, training, contract changes, appraisals, and leaver processes, utilising our HR information system. Recruitment Coordination: Act as the main point of contact for candidates, assist with drafting job descriptions, post vacancies, schedule interviews, and maintain our recruitment tracker. Compliance & Safeguarding: Partner with Safer Recruitment specialists to ensure all statutory pre-employment and safeguarding checks are completed accurately. General Administration: Assist with employee benefits (medical insurance, housing), maintain digital records, and support the shift from paper-based to electronic systems. What We Are Looking For Skills & Experience: Experience in a coordination or fast-paced administrative role, with exposure to HR or recruitment processes. Capabilities: Exceptional communication skills, a high level of discretion/GDPR awareness, and strong Microsoft Office skills. Proficiency in HRIS and ATS platforms are desirable. Attributes: A collaborative team player who is calm under pressure and deeply committed to safeguarding and child welfare. Desirable: Experience within the education sector, or a willingness to work toward a foundational HR/recruitment qualification (with training support available). What We Offer Enjoy the buzzing, vibrant atmosphere of our school community on-site. Flexibility outside of term time may be considered. Professional Development: A fully funded opportunity to complete the CIPD Level 3 Foundation Certificate in People Practice, supporting your long-term career progression in HR. Benefits: Competitive salary, pension scheme, Gym, free lunches and a supportive, collaborative team environment. How to Apply If you are ready to bring your organisational expertise to a values-driven community, we would love to hear from you. To find out more, please see the job description below. To apply, please click on the 'Apply Now' button in the top right corner. Candidates are requested to submit a brief letter of application (no more than one side of A4), together with the online application and supported by a full CV (via the Apply now button) as soon as possible and no later than 9:00am on Monday 20th July 2026. Applications are considered as they are received and therefore the vacancy may close sooner than advertised. Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds. All applicants must have the right to work in the UK. The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder will be subject to a DBS check. About us Cranleigh aims to educate children in a truly holistic sense, providing every opportunity for pupils to discover and nurture their talents and passions. We want every pupil in our care to flourish. Above all, we want Cranleighans to go out into the world as Thinking, Being, Giving individuals. Thinking: reflects our style of teaching which aims to provide pupils with a questioning mindset and the skills to think and problem solve. Being: is who we are and how we are. Our culture aims to nurture in pupils the core human qualities that enable communities to thrive and support one another Giving: is our hope that Cranleighans grow to recognise their privilege and go out into the world ready to give back and help to create meaningful change. Our core values of service, leadership, relationships and excellence underpin all elements of boarding life and education. In the classroom, on the sports field, in the rehearsal studios and creative spaces, we uphold a desire to nurture students with a sense of self-belief supported by a strong moral compass. JBRP1_UKTJ
Crisis UK
Senior Partnerships and Practice Officer
Crisis UK Birmingham, Staffordshire
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. This is an exciting time to join the team as we embark on the delivery of our 10 Year Strategy. You will directly contribute to this by supporting practice and policy change, helping to improve service provision, and by supporting other businesses and organisations to prevent and end homelessness too. Location : Based in anyone of our Crisis Skylight Centres in Edinburgh, Newcastle, Liverpool, Birmingham, Oxford, South Wales, Central London, Croydon, or Brent, but with home working as an option in line with Crisis' Hybrid Working Policy. At least one day a week from your local Skylight, and additional external travel About the role As Crisis looks forward to the next decade, we have a clear vision of how homelessness can be prevented and ended in the UK. This will be achieved by securing the policy changes that will solve homelessness, by delivering services that end homelessness for people and places, and by building a community of people across Britain who are helping to end homelessness. As Senior Partnerships and Practice Officer, you will support each of these areas. You will work alongside Crisis' policy, communications, and campaigns teams in England, Scotland, and Wales, to further Crisis' policy objectives and ambition through knowledge and practice examples. You will support the development of Crisis's own services across Skylight Centres informed by best practice identified internally and externally. This will include leading a Community of Practice within Crisis. You will support communities across Britain that are helping to end homelessness, by building relationships with external organisations and supporting the development of tools and resources to enable them to end homelessness. For example, you will be directly involved in exciting projects like; developing a Built for Zero placed based approach in defined areas and supporting our charity partners such as Lloyds Banking Group on joint projects and to develop their approaches to preventing and ending homelessness too. You'll work alongside Crisis Homelessness Alliance signatories and other corporate partners supporting them to understand more about homelessness and how we can all play our part to prevent and end homelessness. About you To be successful in this role you will have great networking skills and be good at making relationships across a range of different sectors. You'll understand how local authorities and wider public bodies work and be able to build connections and rapport with individuals working there. You'll understand housing and homelessness systems and the current legal frameworks that underpin them across the UK. You'll be able to identify barriers and themes and know how services can be designed to make sure that those who need help can get it and how to listen to the voices of those who use it. You'll be passionate about change and seeing homelessness prevented and ended, with a drive and energy to shape the role to do this. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy Pension scheme with an employer contribution of 8.5% 28 days' annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave Enhanced maternity, paternity, shared parental, and adoption pay. Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Sunday 19th July 2026 at 23:59 Interviews will be held W/C 3rd August 2026 AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences. Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. For more information about our work please our website Registered Charity Numbers: E&W, SC040094
Jul 10, 2026
Full time
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. This is an exciting time to join the team as we embark on the delivery of our 10 Year Strategy. You will directly contribute to this by supporting practice and policy change, helping to improve service provision, and by supporting other businesses and organisations to prevent and end homelessness too. Location : Based in anyone of our Crisis Skylight Centres in Edinburgh, Newcastle, Liverpool, Birmingham, Oxford, South Wales, Central London, Croydon, or Brent, but with home working as an option in line with Crisis' Hybrid Working Policy. At least one day a week from your local Skylight, and additional external travel About the role As Crisis looks forward to the next decade, we have a clear vision of how homelessness can be prevented and ended in the UK. This will be achieved by securing the policy changes that will solve homelessness, by delivering services that end homelessness for people and places, and by building a community of people across Britain who are helping to end homelessness. As Senior Partnerships and Practice Officer, you will support each of these areas. You will work alongside Crisis' policy, communications, and campaigns teams in England, Scotland, and Wales, to further Crisis' policy objectives and ambition through knowledge and practice examples. You will support the development of Crisis's own services across Skylight Centres informed by best practice identified internally and externally. This will include leading a Community of Practice within Crisis. You will support communities across Britain that are helping to end homelessness, by building relationships with external organisations and supporting the development of tools and resources to enable them to end homelessness. For example, you will be directly involved in exciting projects like; developing a Built for Zero placed based approach in defined areas and supporting our charity partners such as Lloyds Banking Group on joint projects and to develop their approaches to preventing and ending homelessness too. You'll work alongside Crisis Homelessness Alliance signatories and other corporate partners supporting them to understand more about homelessness and how we can all play our part to prevent and end homelessness. About you To be successful in this role you will have great networking skills and be good at making relationships across a range of different sectors. You'll understand how local authorities and wider public bodies work and be able to build connections and rapport with individuals working there. You'll understand housing and homelessness systems and the current legal frameworks that underpin them across the UK. You'll be able to identify barriers and themes and know how services can be designed to make sure that those who need help can get it and how to listen to the voices of those who use it. You'll be passionate about change and seeing homelessness prevented and ended, with a drive and energy to shape the role to do this. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy Pension scheme with an employer contribution of 8.5% 28 days' annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave Enhanced maternity, paternity, shared parental, and adoption pay. Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Sunday 19th July 2026 at 23:59 Interviews will be held W/C 3rd August 2026 AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences. Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. For more information about our work please our website Registered Charity Numbers: E&W, SC040094
BRC
Community Safety Officer
BRC Merthyr Tydfil, Mid Glamorgan
Job Title: Community Safety Partner Type: Temporary Location: South Wales Salary: £32,591 - £33,971 salary equivalent Hours: Full Time BRC are working closely with a respected housing association to recruit a Community Safety Partner on a temporary basis. This is an excellent opportunity for an experienced housing professional with a passion for tackling anti-social behaviour, supporting tenancy sustainment, and creating safer communities. This role involves Working alongside internal teams and external partners to deliver an effective, trauma-informed and restorative community safety service. You will investigate anti-social behaviour, support tenants, and work proactively to resolve issues while promoting safe and sustainable communities. Duties: Investigate reports of anti-social behaviour and implement appropriate interventions. Work collaboratively with Police, Local Authorities and partner agencies to resolve community safety issues. Support victims of ASB by providing advice, updates and guidance throughout investigations. Refer vulnerable tenants and perpetrators to relevant support agencies where appropriate. Develop and deliver initiatives to reduce anti-social behaviour and improve community safety. Investigate environmental issues including fly tipping and coordinate enforcement action where required. Install and maintain ASB monitoring equipment, including CCTV and noise monitoring devices. Maintain accurate case records and ensure GDPR compliance. Work closely with internal teams to promote tenancy sustainment and improve customer outcomes. Requirements: Experience managing anti-social behaviour cases within housing or a community safety environment. Knowledge of anti-social behaviour legislation and the Renting Homes (Wales) Act. Experience working with external agencies including Police and Local Authorities. Strong communication, conflict resolution and problem-solving skills. Experience of restorative and trauma-informed approaches is desirable. Full UK driving licence and access to a vehicle. For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
Jul 10, 2026
Contractor
Job Title: Community Safety Partner Type: Temporary Location: South Wales Salary: £32,591 - £33,971 salary equivalent Hours: Full Time BRC are working closely with a respected housing association to recruit a Community Safety Partner on a temporary basis. This is an excellent opportunity for an experienced housing professional with a passion for tackling anti-social behaviour, supporting tenancy sustainment, and creating safer communities. This role involves Working alongside internal teams and external partners to deliver an effective, trauma-informed and restorative community safety service. You will investigate anti-social behaviour, support tenants, and work proactively to resolve issues while promoting safe and sustainable communities. Duties: Investigate reports of anti-social behaviour and implement appropriate interventions. Work collaboratively with Police, Local Authorities and partner agencies to resolve community safety issues. Support victims of ASB by providing advice, updates and guidance throughout investigations. Refer vulnerable tenants and perpetrators to relevant support agencies where appropriate. Develop and deliver initiatives to reduce anti-social behaviour and improve community safety. Investigate environmental issues including fly tipping and coordinate enforcement action where required. Install and maintain ASB monitoring equipment, including CCTV and noise monitoring devices. Maintain accurate case records and ensure GDPR compliance. Work closely with internal teams to promote tenancy sustainment and improve customer outcomes. Requirements: Experience managing anti-social behaviour cases within housing or a community safety environment. Knowledge of anti-social behaviour legislation and the Renting Homes (Wales) Act. Experience working with external agencies including Police and Local Authorities. Strong communication, conflict resolution and problem-solving skills. Experience of restorative and trauma-informed approaches is desirable. Full UK driving licence and access to a vehicle. For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
Great Places Housing Association
Senior Housing Officer (known as Neighbourhood Services Manager)
Great Places Housing Association
Senior Housing Officer (known as Neighbourhood Services Manager) Part Time, 28.5 hours per week Location: Sheffield Salary: £28,334 rising to £29,824 (At 2 years, subject to satisfactory performance) As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What youll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What youll need Commitmentto continued professional development. Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individuals needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment PensionDC Scheme (up to 10% contribution from both colleague and Great Places) WPAHealthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market PlaceHigh street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual LeaveStart at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual rewards for going above & beyond Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage StreamYou can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website. Closing date: 22nd July 2026 Shortlist date: 23rd July 2026 Interview date: TBC JBRP1_UKTJ
Jul 10, 2026
Full time
Senior Housing Officer (known as Neighbourhood Services Manager) Part Time, 28.5 hours per week Location: Sheffield Salary: £28,334 rising to £29,824 (At 2 years, subject to satisfactory performance) As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What youll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What youll need Commitmentto continued professional development. Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individuals needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment PensionDC Scheme (up to 10% contribution from both colleague and Great Places) WPAHealthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market PlaceHigh street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual LeaveStart at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual rewards for going above & beyond Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage StreamYou can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website. Closing date: 22nd July 2026 Shortlist date: 23rd July 2026 Interview date: TBC JBRP1_UKTJ
Tenancy Sustainment Officer
Adullam Homes Stoke-on-trent, Staffordshire
Adullam has opportunities available to join our national award-winning support team in Stoke . About the role - Tenancy Sustainment Officer The main purpose of this role is to provide housing management related support to people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping click apply for full job details
Jul 10, 2026
Full time
Adullam has opportunities available to join our national award-winning support team in Stoke . About the role - Tenancy Sustainment Officer The main purpose of this role is to provide housing management related support to people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping click apply for full job details
Lynx Employment Services Ltd
Gas Heating Engineer
Lynx Employment Services Ltd Kettering, Northamptonshire
# Job Title: Gas Heating Engineer Location: Kettering Contract: Temporary 3 Months (with the possibility of extension) We are seeking a qualified and experienced Gas Heating Engineer to join our clients Housing Maintenance team on a temporary three-month contract, with the potential for extension. This is an excellent opportunity to contribute to the maintenance and improvement of housing stock and corporate properties while delivering a high-quality service to residents. Purpose of the Role The purpose of this post is to provide operational housing maintenance services to support the continued improvement of the housing stock and corporate properties. Working under the direction of the designated Repairs Officer, the successful candidate will undertake a variety of heating works, with a primary focus on installation work, in accordance with issued work orders. Key Responsibilities Carry out gas heating installations and associated maintenance works to a high standard. Complete work in accordance with issued work orders and agreed timescales. Ensure all work complies with current Gas Safe regulations and industry standards. Diagnose faults and undertake repairs where required. Maintain accurate records of completed works. Deliver excellent customer service when working in tenants' homes and Council properties. Work safely at all times, adhering to the Council's Health & Safety policies and procedures. Carry out any other duties appropriate to the role as directed by the Repairs Officer or authorised representative. Essential Qualifications & Accreditation Applicants must hold the following current qualifications: CCN1 CPA1 CKR1 CENWAT1 MET1 HTR1 Range Cooker Unvented Hot Water You must also: Hold a current Gas Safe Registration. Hold a valid Full UK Driving Licence, as travel between sites is required. JBRP1_UKTJ
Jul 10, 2026
Full time
# Job Title: Gas Heating Engineer Location: Kettering Contract: Temporary 3 Months (with the possibility of extension) We are seeking a qualified and experienced Gas Heating Engineer to join our clients Housing Maintenance team on a temporary three-month contract, with the potential for extension. This is an excellent opportunity to contribute to the maintenance and improvement of housing stock and corporate properties while delivering a high-quality service to residents. Purpose of the Role The purpose of this post is to provide operational housing maintenance services to support the continued improvement of the housing stock and corporate properties. Working under the direction of the designated Repairs Officer, the successful candidate will undertake a variety of heating works, with a primary focus on installation work, in accordance with issued work orders. Key Responsibilities Carry out gas heating installations and associated maintenance works to a high standard. Complete work in accordance with issued work orders and agreed timescales. Ensure all work complies with current Gas Safe regulations and industry standards. Diagnose faults and undertake repairs where required. Maintain accurate records of completed works. Deliver excellent customer service when working in tenants' homes and Council properties. Work safely at all times, adhering to the Council's Health & Safety policies and procedures. Carry out any other duties appropriate to the role as directed by the Repairs Officer or authorised representative. Essential Qualifications & Accreditation Applicants must hold the following current qualifications: CCN1 CPA1 CKR1 CENWAT1 MET1 HTR1 Range Cooker Unvented Hot Water You must also: Hold a current Gas Safe Registration. Hold a valid Full UK Driving Licence, as travel between sites is required. JBRP1_UKTJ

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