Housing Resolutions Officer Rate of pay: £21.41 PAYE or £28.19 umbrella Location: HA9 Job Type: Full-time temporary role Contract End Date: 31/10/2026 with possible extension We are seeking a dedicated Housing Resolutions Officer to provide comprehensive housing options advice and support to households in temporary accommodation. This role involves promoting effective move-on to settled housing options, conducting suitability reviews, and managing related enforcement activities. The ideal candidate will have a strong background in housing law and experience working with vulnerable groups. Day-to-day of the role: Visit households in temporary accommodation to provide advice on housing options, managing expectations based on individual needs and housing priorities. Collaborate with housing teams to monitor and support bidding activity, ensuring households make informed housing choices. Refer households to relevant agencies for additional support, including employment, training, and social services. Provide guidance on employment opportunities and benefit entitlement in light of welfare reforms. Enforce tenancy conditions and manage breaches effectively, including handling cases of harassment and anti-social behaviour. Investigate domestic violence cases and manage safety risks for affected households. Promote efficient use of the temporary accommodation budget by reviewing and optimizing housing transitions. Conduct tenancy audits, investigate fraud, and ensure compliance with housing legislation and council policies. Respond to enquiries and complaints, maintaining high levels of customer satisfaction and adhering to legal and procedural standards. Required Skills & Qualifications: Proven experience in housing or a related field, particularly in advising and supporting vulnerable groups. Strong knowledge of housing legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. Excellent communication and interpersonal skills, capable of managing difficult situations and maintaining positive relationships. Ability to work under pressure, prioritize tasks, and meet deadlines. Proficient in IT, including Microsoft Office and housing management systems. Must be able to travel extensively within and potentially outside the borough for property visits. To apply for the Housing Resolutions Officer position, please submit your CV detailing your relevant experience in this role.
Apr 23, 2026
Seasonal
Housing Resolutions Officer Rate of pay: £21.41 PAYE or £28.19 umbrella Location: HA9 Job Type: Full-time temporary role Contract End Date: 31/10/2026 with possible extension We are seeking a dedicated Housing Resolutions Officer to provide comprehensive housing options advice and support to households in temporary accommodation. This role involves promoting effective move-on to settled housing options, conducting suitability reviews, and managing related enforcement activities. The ideal candidate will have a strong background in housing law and experience working with vulnerable groups. Day-to-day of the role: Visit households in temporary accommodation to provide advice on housing options, managing expectations based on individual needs and housing priorities. Collaborate with housing teams to monitor and support bidding activity, ensuring households make informed housing choices. Refer households to relevant agencies for additional support, including employment, training, and social services. Provide guidance on employment opportunities and benefit entitlement in light of welfare reforms. Enforce tenancy conditions and manage breaches effectively, including handling cases of harassment and anti-social behaviour. Investigate domestic violence cases and manage safety risks for affected households. Promote efficient use of the temporary accommodation budget by reviewing and optimizing housing transitions. Conduct tenancy audits, investigate fraud, and ensure compliance with housing legislation and council policies. Respond to enquiries and complaints, maintaining high levels of customer satisfaction and adhering to legal and procedural standards. Required Skills & Qualifications: Proven experience in housing or a related field, particularly in advising and supporting vulnerable groups. Strong knowledge of housing legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. Excellent communication and interpersonal skills, capable of managing difficult situations and maintaining positive relationships. Ability to work under pressure, prioritize tasks, and meet deadlines. Proficient in IT, including Microsoft Office and housing management systems. Must be able to travel extensively within and potentially outside the borough for property visits. To apply for the Housing Resolutions Officer position, please submit your CV detailing your relevant experience in this role.
Housing Options Officer (Single and Complex Needs) Number of Positions: 1 Contract Type: Fixed Term Contract Details: FTC ending 31/3/2029 Working Hours: 37 Salary: £38,009 to £41,506 (inclusive of local weighting) Job Category: Housing Location: Wallfields, Peggs Lane Reference: eastherts/TP/4710/182 Are you a committed, enthusiastic and resilient housing professional who enjoys a fulfilling role in a customer-focused environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to prevent and relieve homelessness for customers with more complex needs, assisting customers through all stages of the homelessness process. Please note this is a fixed-term position, ending on 31/3/2029. What will you be doing? In this role, you will: - work within the Homelessness Reduction Act 2017 to give advice and assistance to customers in housing need to prevent or relieve their homelessness - undertake and support the assessment of those sleeping rough in the area through outreach - determine homeless applications - ensure that customers are kept informed at all stages, and issue written notifications of all decisions made About you As an ideal candidate, you will have: - drive and commitment to preventing homelessness - excellent communication and negotiation skills, enabling you to deal with complex clients, often in emotional and stressful situations - knowledge of homelessness legislation - strong organisation and time management skills - previous experience of working in a collaborative way to solve problems and achieve positive outcomes for customers What can we offer you? - Opportunities for growth and cross-department working, learning new skills and service areas - 26-29 days' annual leave, rising to 34 days with 5 years' local government service - Usage of our e-fleet during business hours for business-related visits - Employee well-being programme - Employee events group - Regular opportunities to socialise with other teams within the council - Flexible working arrangements, including flexi-time - Up to 50% working from home for eligible posts - Free parking in our offices and select council-owned car parks during business hours - Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP) - Local Government pension scheme - Discounts at council-owned leisure centres - Opportunity to network with colleagues across councils in Hertfordshire and the East of England - Professional environment where your career path really matters, and your development is supported by the organisation How to apply For an informal discussion about the role, please contact Christine Nelson. Closing date: 9 May 2026 at midnight. Interviews will be held week commencing the 18 May 2026. We, as a council, are ambitious. To find out more about our ambitions and what it's like working at East Herts, hear from our employees on our careers site. We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme on our website.
Apr 22, 2026
Contractor
Housing Options Officer (Single and Complex Needs) Number of Positions: 1 Contract Type: Fixed Term Contract Details: FTC ending 31/3/2029 Working Hours: 37 Salary: £38,009 to £41,506 (inclusive of local weighting) Job Category: Housing Location: Wallfields, Peggs Lane Reference: eastherts/TP/4710/182 Are you a committed, enthusiastic and resilient housing professional who enjoys a fulfilling role in a customer-focused environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to prevent and relieve homelessness for customers with more complex needs, assisting customers through all stages of the homelessness process. Please note this is a fixed-term position, ending on 31/3/2029. What will you be doing? In this role, you will: - work within the Homelessness Reduction Act 2017 to give advice and assistance to customers in housing need to prevent or relieve their homelessness - undertake and support the assessment of those sleeping rough in the area through outreach - determine homeless applications - ensure that customers are kept informed at all stages, and issue written notifications of all decisions made About you As an ideal candidate, you will have: - drive and commitment to preventing homelessness - excellent communication and negotiation skills, enabling you to deal with complex clients, often in emotional and stressful situations - knowledge of homelessness legislation - strong organisation and time management skills - previous experience of working in a collaborative way to solve problems and achieve positive outcomes for customers What can we offer you? - Opportunities for growth and cross-department working, learning new skills and service areas - 26-29 days' annual leave, rising to 34 days with 5 years' local government service - Usage of our e-fleet during business hours for business-related visits - Employee well-being programme - Employee events group - Regular opportunities to socialise with other teams within the council - Flexible working arrangements, including flexi-time - Up to 50% working from home for eligible posts - Free parking in our offices and select council-owned car parks during business hours - Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP) - Local Government pension scheme - Discounts at council-owned leisure centres - Opportunity to network with colleagues across councils in Hertfordshire and the East of England - Professional environment where your career path really matters, and your development is supported by the organisation How to apply For an informal discussion about the role, please contact Christine Nelson. Closing date: 9 May 2026 at midnight. Interviews will be held week commencing the 18 May 2026. We, as a council, are ambitious. To find out more about our ambitions and what it's like working at East Herts, hear from our employees on our careers site. We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme on our website.
Marks Consulting Partners are currently looking for an Accommodation Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing Delivering a high-quality, customer-focused service to residents within Temporary Accommodation (TA) and Private Rented Sector (PRS) housing Managing TA and PRS portfolios, ensuring properties meet required standards, compliance and are used efficiently Supporting the procurement and allocation of cost-effective accommodation in line with statutory duties Conducting both planned and ad hoc property inspections, ensuring health & safety and compliance standards are met Managing housing leases and contracts, ensuring landlords and managing agents comply with agreements Supporting residents in TA, providing housing advice and promoting move-on into more sustainable accommodation options Working closely with caseworkers and internal teams to manage placements, including nightly-paid accommodation Handling housing management issues such as ASB, rent arrears, hoarding and tenancy breaches Supporting void and re-let processes, including property set up, sign-ups and tenancy closures Liaising with landlords, agents and contractors to resolve issues and maintain service standards Maintaining accurate records on housing systems and ensuring compliance with GDPR and data standards Assisting with statutory offers, decision letters and discharge of duty notifications Supporting emergency accommodation placements and participating in out-of-hours rotas where required What You Will Need Experience working in a housing, homelessness or accommodation management role within a Local Authority or similar setting Strong knowledge of homelessness legislation, including the Homelessness Reduction Act 2017 Understanding of Temporary Accommodation and Private Rented Sector housing standards and compliance Experience managing housing placements, inspections and working with landlords or managing agents Ability to manage a busy caseload and work to tight deadlines Strong communication skills with the ability to support vulnerable residents and manage challenging situations Good IT skills and experience using housing management systems Ability to work collaboratively with internal teams and external partners Full UK driving licence and access to a vehicle (desirable)
Apr 21, 2026
Contractor
Marks Consulting Partners are currently looking for an Accommodation Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing Delivering a high-quality, customer-focused service to residents within Temporary Accommodation (TA) and Private Rented Sector (PRS) housing Managing TA and PRS portfolios, ensuring properties meet required standards, compliance and are used efficiently Supporting the procurement and allocation of cost-effective accommodation in line with statutory duties Conducting both planned and ad hoc property inspections, ensuring health & safety and compliance standards are met Managing housing leases and contracts, ensuring landlords and managing agents comply with agreements Supporting residents in TA, providing housing advice and promoting move-on into more sustainable accommodation options Working closely with caseworkers and internal teams to manage placements, including nightly-paid accommodation Handling housing management issues such as ASB, rent arrears, hoarding and tenancy breaches Supporting void and re-let processes, including property set up, sign-ups and tenancy closures Liaising with landlords, agents and contractors to resolve issues and maintain service standards Maintaining accurate records on housing systems and ensuring compliance with GDPR and data standards Assisting with statutory offers, decision letters and discharge of duty notifications Supporting emergency accommodation placements and participating in out-of-hours rotas where required What You Will Need Experience working in a housing, homelessness or accommodation management role within a Local Authority or similar setting Strong knowledge of homelessness legislation, including the Homelessness Reduction Act 2017 Understanding of Temporary Accommodation and Private Rented Sector housing standards and compliance Experience managing housing placements, inspections and working with landlords or managing agents Ability to manage a busy caseload and work to tight deadlines Strong communication skills with the ability to support vulnerable residents and manage challenging situations Good IT skills and experience using housing management systems Ability to work collaboratively with internal teams and external partners Full UK driving licence and access to a vehicle (desirable)
Are you passionate about supporting tenants and landlords in navigating the complexities of housing legislation? Do you have a keen understanding of tenancy rights and a drive to make a difference in your community? If so, we have an exciting opportunity for you! Join our public sector clients' dynamic Housing Services team as a Tenancy Relations Officer ! In this vital temporary role, you will be instrumental in ensuring compliance with housing laws while advocating for tenant rights under the Protection from Eviction Act 1977 and the upcoming Renters Rights Act 2025. Due to the investigative and enforcement responsibilities this role may suit someone with Private Sector Housing or Fraud experience also. This is a full time role (36 hours each week, Monday to Friday) and based in our clients' office in Haywards Heath (Mid Sussex) for 2 days each week. Access to own transport is desirable as some travel in the district may be required. Key Responsibilities: Tenant Protection & Enforcement: - Investigate complaints of illegal eviction and landlord harassment, utilizing your expertise in the Protection from Eviction Act 1977. - Enforce tenants' rights by preparing case files for fines or prosecution, and using PACE powers to interview suspects. - Collaborate with legal teams and present cases in court as necessary. Implementing the Renters Rights Act 2025: - Advise landlords and tenants on new legal obligations, including the abolition of Section 21 'no fault' evictions. - Contribute to policy development to reflect legislative changes. Advice & Advocacy: - Provide impartial advice to tenants and landlords on rights and responsibilities. - Support vulnerable tenants facing eviction, ensuring they are informed of their options. Partnership Working: - Collaborate with internal departments and external bodies for coordinated responses. - Deliver training and briefings to colleagues and stakeholders on tenancy relations. Case Management & Reporting: - Maintain accurate records and prepare detailed reports for enforcement actions. - Provide regular performance reports to management to meet key performance indicators (KPIs). What We're Looking For: A motivated individual with a solid understanding of housing and tenancy laws. PACE-trained (Police and Criminal Evidence Act 1984), with a proactive approach to conflict resolution and legal compliance. Excellent communication skills, with the ability to engage effectively with diverse audiences. A team player who thrives in a collaborative environment and is committed to making a positive impact. Why should you apply? Be part of a dedicated team focused on improving housing services and tenant rights. Opportunity to contribute to meaningful change in the community. Competitive hourly rate and a supportive work environment. If you're ready to take on this rewarding challenge and make a real difference, we want to hear from you! Apply today and embark on a fulfilling journey in social housing as a Tenancy Relations Officer.
Apr 20, 2026
Seasonal
Are you passionate about supporting tenants and landlords in navigating the complexities of housing legislation? Do you have a keen understanding of tenancy rights and a drive to make a difference in your community? If so, we have an exciting opportunity for you! Join our public sector clients' dynamic Housing Services team as a Tenancy Relations Officer ! In this vital temporary role, you will be instrumental in ensuring compliance with housing laws while advocating for tenant rights under the Protection from Eviction Act 1977 and the upcoming Renters Rights Act 2025. Due to the investigative and enforcement responsibilities this role may suit someone with Private Sector Housing or Fraud experience also. This is a full time role (36 hours each week, Monday to Friday) and based in our clients' office in Haywards Heath (Mid Sussex) for 2 days each week. Access to own transport is desirable as some travel in the district may be required. Key Responsibilities: Tenant Protection & Enforcement: - Investigate complaints of illegal eviction and landlord harassment, utilizing your expertise in the Protection from Eviction Act 1977. - Enforce tenants' rights by preparing case files for fines or prosecution, and using PACE powers to interview suspects. - Collaborate with legal teams and present cases in court as necessary. Implementing the Renters Rights Act 2025: - Advise landlords and tenants on new legal obligations, including the abolition of Section 21 'no fault' evictions. - Contribute to policy development to reflect legislative changes. Advice & Advocacy: - Provide impartial advice to tenants and landlords on rights and responsibilities. - Support vulnerable tenants facing eviction, ensuring they are informed of their options. Partnership Working: - Collaborate with internal departments and external bodies for coordinated responses. - Deliver training and briefings to colleagues and stakeholders on tenancy relations. Case Management & Reporting: - Maintain accurate records and prepare detailed reports for enforcement actions. - Provide regular performance reports to management to meet key performance indicators (KPIs). What We're Looking For: A motivated individual with a solid understanding of housing and tenancy laws. PACE-trained (Police and Criminal Evidence Act 1984), with a proactive approach to conflict resolution and legal compliance. Excellent communication skills, with the ability to engage effectively with diverse audiences. A team player who thrives in a collaborative environment and is committed to making a positive impact. Why should you apply? Be part of a dedicated team focused on improving housing services and tenant rights. Opportunity to contribute to meaningful change in the community. Competitive hourly rate and a supportive work environment. If you're ready to take on this rewarding challenge and make a real difference, we want to hear from you! Apply today and embark on a fulfilling journey in social housing as a Tenancy Relations Officer.
Our client is looking for an experienced Responsible for a Housing Advice and Options Manager. You will be inccharge of x5 Team Leaders, x1 Senior Landlord Liaison Officer, x1 Reviews Officer in the Directorate and Service area: Strategic Housing, Development and Property Services (Adults, Health Partnerships and Housing (DASS), and Children s Services) Ideally someone who is experienced in private rented sector access work, and who is feeling prepared for the changes coming on 1 May (Renters Rights Act). They are looking for a strong leader, and someone that can performance manager and drive forward service improvement. Principal responsibilities Responsible for the management, delivery and performance of a housing advice and options service, including casework and homelessness assessments, ensuring the client meets its statutory duties in line with legislation, guidance, caselaw and the Council s Homelessness and Rough Sleeping Strategy. Ensure appropriate and prompt assessment of homelessness cases via a highly effective triage service, with a focus on effective crisis management and robust upstream prevention activity. Lead in the procurement, development, management and future improvements to the Council s housing advice and homelessness case management software systems. Responsible for the management and monitoring of the housing advice and options service, including performance against KPIs, collection of relevant data and production of reports. Ensure there are adequate service level agreements, data sharing agreements, partnership agreements and protocols in place for all key partner agencies of the housing advice and options service. Manage, motivate and lead a team of officers working across the housing advice and options service to achieve service delivery and positive results. Manage housing advice and options payments and budgets including forecasting expenditure, taking corrective action where pressures occur. Develop, coordinate, and deliver the clients Homelessness and Rough Sleeping Strategy and essential policies relating to the housing advice and options service, and assist and support the development of wider directorate / corporate transformations, strategies, plans, policies and procedures, ensuring compliance with statutory requirements reflecting good practice. Actively promote / improve multi agency working / forums with internal and external partners / services to address housing needs and prevention and relief of homelessness. Complete related grant funding bids and develop and implement any associated projects and initiatives with the aim of improving the housing advice and options service and outcomes. Assist in the drafting of reports and undertake presentations to all decision making/governance groups in relation to the housing advice and options service. General responsibilities Demonstrate awareness/understanding of equal opportunities and other people s behavioural, physical, social and welfare needs. Comply with the clients policies and procedures including (but not limited to) safeguarding, financial regulations, promotion of equalities, customer care, agreed audit actions and health and safety (ensuring that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons). Understand the clients committment to Corporate Parenting and take responsibility to support this commitment. Enable the council to be the best corporate parents possible to children and young people in our current and previous care. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post. This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances. Working Mondy to Friday 9am to 5.30pm If you feel you have the right skills for the role please apply via CV
Apr 20, 2026
Contractor
Our client is looking for an experienced Responsible for a Housing Advice and Options Manager. You will be inccharge of x5 Team Leaders, x1 Senior Landlord Liaison Officer, x1 Reviews Officer in the Directorate and Service area: Strategic Housing, Development and Property Services (Adults, Health Partnerships and Housing (DASS), and Children s Services) Ideally someone who is experienced in private rented sector access work, and who is feeling prepared for the changes coming on 1 May (Renters Rights Act). They are looking for a strong leader, and someone that can performance manager and drive forward service improvement. Principal responsibilities Responsible for the management, delivery and performance of a housing advice and options service, including casework and homelessness assessments, ensuring the client meets its statutory duties in line with legislation, guidance, caselaw and the Council s Homelessness and Rough Sleeping Strategy. Ensure appropriate and prompt assessment of homelessness cases via a highly effective triage service, with a focus on effective crisis management and robust upstream prevention activity. Lead in the procurement, development, management and future improvements to the Council s housing advice and homelessness case management software systems. Responsible for the management and monitoring of the housing advice and options service, including performance against KPIs, collection of relevant data and production of reports. Ensure there are adequate service level agreements, data sharing agreements, partnership agreements and protocols in place for all key partner agencies of the housing advice and options service. Manage, motivate and lead a team of officers working across the housing advice and options service to achieve service delivery and positive results. Manage housing advice and options payments and budgets including forecasting expenditure, taking corrective action where pressures occur. Develop, coordinate, and deliver the clients Homelessness and Rough Sleeping Strategy and essential policies relating to the housing advice and options service, and assist and support the development of wider directorate / corporate transformations, strategies, plans, policies and procedures, ensuring compliance with statutory requirements reflecting good practice. Actively promote / improve multi agency working / forums with internal and external partners / services to address housing needs and prevention and relief of homelessness. Complete related grant funding bids and develop and implement any associated projects and initiatives with the aim of improving the housing advice and options service and outcomes. Assist in the drafting of reports and undertake presentations to all decision making/governance groups in relation to the housing advice and options service. General responsibilities Demonstrate awareness/understanding of equal opportunities and other people s behavioural, physical, social and welfare needs. Comply with the clients policies and procedures including (but not limited to) safeguarding, financial regulations, promotion of equalities, customer care, agreed audit actions and health and safety (ensuring that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons). Understand the clients committment to Corporate Parenting and take responsibility to support this commitment. Enable the council to be the best corporate parents possible to children and young people in our current and previous care. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post. This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances. Working Mondy to Friday 9am to 5.30pm If you feel you have the right skills for the role please apply via CV
Temporary Accommodation Officer As part of the Temporary Accommodation Move On team to work with households in temporary accommodation to move into settled accommodation. Understanding their move on needs, matching them to suitable (as legally defined) settled accommodation, supporting them to overcome any move on barriers, and completing their discharge from temporary accommodation. Temporary Accommodation Officer To work with the Lettings Negotiators in the team, to identify the properties needed and to match households to the properties they have sourced ensuring no properties are left unused. Temporary Accommodation Officer To set expectations about the most likely route into settled accommodation, and what actions the household should take to successfully move out of temporary accommodation. To signpost households to relevant support e.g. for benefits or debt advice, to ensure they are in the best position to move into and sustain their settled accommodation. Temporary Accommodation Officer This role is key in ensuring households are able to move on from temporary accommodation, reducing the average stay length and the number of households in temporary accommodation. To mange a caseload of households that have been identified as ready to move on from temporary accommodation into settled accommodation. Using the information about the household to offer suitable (as legally defined) settled accommodation for them, in order for the Council to discharge duties. This could be private rented accommodation, supported housing, direct offer of social housing, choice-based lettings or other settled accommodation options. Temporary Accommodation Officer To review information about the household, updating the housing needs assessment, and other documentation, as necessary, to ensure the needs of the household are fully understood. To make sure the rehousing and resettlement needs of the households are clearly established and understood. Including affordability, geographical restrictions and if there are vulnerabilities or behaviours that will mean specific support is required to move and settle into new accommodation. Making referrals for specialist accommodation and support where this is needed, for example to adult social care. To work at pace, ensuring cases are progressed in a timely way and properties are used efficiently. Temporary Accommodation Officer To liaise with other Council departments and external bodies as required, including Social Care, GPs, fraud etc. to ensure offers of suitable accommodation and required measures to support a successful move into settled accommodation are in place. To support households to prepare to move and to ensure they receive appropriate advice including on their options, their responsibilities and rights for the tenancy they are being offered, and what happens if they reject the property offered. Where choice-based lettings is the best option for the household, making sure they understand what this option is, supporting them to bid on suitable properties, if shortlisted to attend viewings and when they accept an offer to make the move. To undertake property visits and home visits to the household, as required to ensure the suitability of a property and the successful move on from temporary accommodation, where this would be beneficial. To control and conduct all activities to issue relevant discharge notifications to end homelessness duties and maintain relevant records. Including issuing offer letters, discharge notices, managing offer refusals, and other appropriate communications as appropriate to support the statutory process. To assist with resettlement and barriers to moving into the property offered, so the household is ready to be able to quickly accept the offer and move in. Supporting households to find out about their new communities and take the steps needed to settle into a new home, for example about claiming benefits and how to apply for schools. Responsible for dealing with, and supporting, complaints taking remedial action as necessary and using learning from complaints and reviews to support service improvements. To feedback to the Move On Team Lead to support efficient management of the team, including the identification of households ready to move into settled accommodation and the sourcing of suitable properties. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined-up approach in the operational deployment of services.
Apr 17, 2026
Contractor
Temporary Accommodation Officer As part of the Temporary Accommodation Move On team to work with households in temporary accommodation to move into settled accommodation. Understanding their move on needs, matching them to suitable (as legally defined) settled accommodation, supporting them to overcome any move on barriers, and completing their discharge from temporary accommodation. Temporary Accommodation Officer To work with the Lettings Negotiators in the team, to identify the properties needed and to match households to the properties they have sourced ensuring no properties are left unused. Temporary Accommodation Officer To set expectations about the most likely route into settled accommodation, and what actions the household should take to successfully move out of temporary accommodation. To signpost households to relevant support e.g. for benefits or debt advice, to ensure they are in the best position to move into and sustain their settled accommodation. Temporary Accommodation Officer This role is key in ensuring households are able to move on from temporary accommodation, reducing the average stay length and the number of households in temporary accommodation. To mange a caseload of households that have been identified as ready to move on from temporary accommodation into settled accommodation. Using the information about the household to offer suitable (as legally defined) settled accommodation for them, in order for the Council to discharge duties. This could be private rented accommodation, supported housing, direct offer of social housing, choice-based lettings or other settled accommodation options. Temporary Accommodation Officer To review information about the household, updating the housing needs assessment, and other documentation, as necessary, to ensure the needs of the household are fully understood. To make sure the rehousing and resettlement needs of the households are clearly established and understood. Including affordability, geographical restrictions and if there are vulnerabilities or behaviours that will mean specific support is required to move and settle into new accommodation. Making referrals for specialist accommodation and support where this is needed, for example to adult social care. To work at pace, ensuring cases are progressed in a timely way and properties are used efficiently. Temporary Accommodation Officer To liaise with other Council departments and external bodies as required, including Social Care, GPs, fraud etc. to ensure offers of suitable accommodation and required measures to support a successful move into settled accommodation are in place. To support households to prepare to move and to ensure they receive appropriate advice including on their options, their responsibilities and rights for the tenancy they are being offered, and what happens if they reject the property offered. Where choice-based lettings is the best option for the household, making sure they understand what this option is, supporting them to bid on suitable properties, if shortlisted to attend viewings and when they accept an offer to make the move. To undertake property visits and home visits to the household, as required to ensure the suitability of a property and the successful move on from temporary accommodation, where this would be beneficial. To control and conduct all activities to issue relevant discharge notifications to end homelessness duties and maintain relevant records. Including issuing offer letters, discharge notices, managing offer refusals, and other appropriate communications as appropriate to support the statutory process. To assist with resettlement and barriers to moving into the property offered, so the household is ready to be able to quickly accept the offer and move in. Supporting households to find out about their new communities and take the steps needed to settle into a new home, for example about claiming benefits and how to apply for schools. Responsible for dealing with, and supporting, complaints taking remedial action as necessary and using learning from complaints and reviews to support service improvements. To feedback to the Move On Team Lead to support efficient management of the team, including the identification of households ready to move into settled accommodation and the sourcing of suitable properties. Liaise and work closely with other peer groups across housing and other directorates that have a direct influence on the section promoting a joined-up approach in the operational deployment of services.
About The Role Manchester City Council is recruiting to a senior leadership role within the Growth & Development Directorate. We are seeking an experienced, dynamic regeneration professional to lead our renewed focus on District Centres, High Streets, and Locality-led regeneration programmes, driving long term economic, housing and place making outcomes across Manchester's diverse neighbourhoods. Key Responsibilities Lead and direct multiple out of city centre regeneration programmes including district centre renewal, high street revitalisation and strategic locality programmes. Oversee PMO structures for delivery of four Pride in Place 10 year, £80m regeneration programmes across the city. Provide visible leadership to a multidisciplinary regeneration team delivering new housing, employment growth, long term investments and improved local service offer. Act as a key internal and external liaison, including engagement with elected members, senior officers, local communities and external partners. Drive delivery of major regeneration outcomes including job creation, new housing delivery and significant public and private capital investment. About the Candidate We would love to hear from you if you have experience of: Proven experience leading programme of capital delivery within a construction or regeneration setting. Understanding and experience of the funding and political landscape of regeneration programmes Able to demonstrate understanding and application of the theory of change logic that underpins programme deliverable, rationale and funding strategy Strong track record of political engagement and stakeholder management. Expertise in developing Strategic Regeneration, District or Neighbourhood Development Frameworks. Experience commissioning funding applications and delivering significant programmes at pace. Strong understanding of planning, development, procurement and commercial delivery frameworks. Relevant professional accreditation and/or significant experience in regeneration or a related field. Interviews will take place week commencing 18th May 2026. Exact date to be confirmed. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We 'own it' and we're not afraid to try new things We're proud and passionate about Manchester Benefits we offer Generous holiday allowance- Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. A buzzing pension- You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. Enhanced parental and carers leave- Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. Brilliant perks- Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. Learn and grow- We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. A Good Employment Charter member- We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. Up to 3 days volunteering leave- Give back to the community with three days pro rate of paid volunteering leave, in addition to existing benefits. Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview. Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text to speech, translation into multiple languages, and adjustable text height and colour to make our site more accessible for everyone. Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirement for the role and identify with at least one of the criteria below: Members of the Armed Forces members or veterans Current or former care leavers Have a disability or long term condition When You Join Us We're a Disability Confident Employer, offering: A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work. Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice. A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly. For more information about the role or any adjustments, email . What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre employment checks required will depend on the role you've applied for, see the top of the advert for details. These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Use of Artificial Intelligence (AI) Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice
Apr 16, 2026
Full time
About The Role Manchester City Council is recruiting to a senior leadership role within the Growth & Development Directorate. We are seeking an experienced, dynamic regeneration professional to lead our renewed focus on District Centres, High Streets, and Locality-led regeneration programmes, driving long term economic, housing and place making outcomes across Manchester's diverse neighbourhoods. Key Responsibilities Lead and direct multiple out of city centre regeneration programmes including district centre renewal, high street revitalisation and strategic locality programmes. Oversee PMO structures for delivery of four Pride in Place 10 year, £80m regeneration programmes across the city. Provide visible leadership to a multidisciplinary regeneration team delivering new housing, employment growth, long term investments and improved local service offer. Act as a key internal and external liaison, including engagement with elected members, senior officers, local communities and external partners. Drive delivery of major regeneration outcomes including job creation, new housing delivery and significant public and private capital investment. About the Candidate We would love to hear from you if you have experience of: Proven experience leading programme of capital delivery within a construction or regeneration setting. Understanding and experience of the funding and political landscape of regeneration programmes Able to demonstrate understanding and application of the theory of change logic that underpins programme deliverable, rationale and funding strategy Strong track record of political engagement and stakeholder management. Expertise in developing Strategic Regeneration, District or Neighbourhood Development Frameworks. Experience commissioning funding applications and delivering significant programmes at pace. Strong understanding of planning, development, procurement and commercial delivery frameworks. Relevant professional accreditation and/or significant experience in regeneration or a related field. Interviews will take place week commencing 18th May 2026. Exact date to be confirmed. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We 'own it' and we're not afraid to try new things We're proud and passionate about Manchester Benefits we offer Generous holiday allowance- Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. A buzzing pension- You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. Enhanced parental and carers leave- Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. Brilliant perks- Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. Learn and grow- We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. A Good Employment Charter member- We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. Up to 3 days volunteering leave- Give back to the community with three days pro rate of paid volunteering leave, in addition to existing benefits. Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview. Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text to speech, translation into multiple languages, and adjustable text height and colour to make our site more accessible for everyone. Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirement for the role and identify with at least one of the criteria below: Members of the Armed Forces members or veterans Current or former care leavers Have a disability or long term condition When You Join Us We're a Disability Confident Employer, offering: A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work. Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice. A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly. For more information about the role or any adjustments, email . What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre employment checks required will depend on the role you've applied for, see the top of the advert for details. These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Use of Artificial Intelligence (AI) Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice
Overall Role Purpose: To reduce homelessness by employing a range of behaviours aimed at building trusting and productive relationships with customers that enable officers to persuade, influence and support them to make positive choices and fully engage with realistic housing options to prevent and relieve homelessness. To provide an effective, professional service which includes offering customers in housing need a full range of advice and interventions related to their housing options in the private and public sector with the aim of ensuring a comprehensive service to prevent homelessness. To provide an effective, professional homelessness service including the assessment and investigation of homeless approaches and applications in line with the Councils' statutory duties under Housing Act 1996 Part 7 and relevant case law. To work with customers to develop, update and review Personalised Housing Plans for customers on behalf of the council in light of the Homelessness Reduction Act 2017. Working with customers to implement these plans to ensure that homelessness is prevented or relieved through active interventions and pursuit of effective housing options. To play an integral role in the reduction of expenditure on temporary accommodation by ensuring decisions are made, taking into account the direct as well as wider cost implications for the Council. To take responsibility for the recording of high quality, key data on homelessness for submission to the Department for Communities and Local Government ensuring key trends on homelessness, the causes and solutions are available for analysis locally and to the Government to measure the impact of homelessness nationally Where possible, use influencing and problem-solving skills to negotiate with householders, landlords and accommodation providers in order to ensure the accommodation remains open to those threatened with homelessness for the maximum period of time so that effective housing options casework can be undertaken. Where possible, use influencing and problem solving skills to negotiate the withdrawal of the threat of homelessness and extension of the right to occupy so that homelessness is averted. To develop a range of effective housing solutions for customers through the use of creative thinking and via the building of relationships with accommodation providers. Thorough understanding of inner city housing issues Understanding of access to social housing locally Awareness of issues and initiatives facing local authority housing Good knowledge of relevant Lettings, Homelessness and Housing Act legislation including security of tenure and private tenants' rights Good knowledge of relevant case law and Codes of Guidance A good knowledge of services, benefits and support available to applicants experiencing housing problems Experience Experience of providing an effective advice service to members of the public Experience of implementing an equality and diversity approach to service delivery Experience of working in a team Experience of working in a demanding front line customer service environment Experience of dealing effectively with confrontational and challenging situations Experience of working with vulnerable customers and providing appropriate support Experience of working with homeless customers and those in housing need Experience of carrying out interviews, investigations, negotiations Experience of effective record keeping including electronically Experience of successfully working to performance targets and deadlines Housing Solutions Officer Housing Solutions Officer Housing Solutions Officer Housing Solutions Officer
Apr 16, 2026
Contractor
Overall Role Purpose: To reduce homelessness by employing a range of behaviours aimed at building trusting and productive relationships with customers that enable officers to persuade, influence and support them to make positive choices and fully engage with realistic housing options to prevent and relieve homelessness. To provide an effective, professional service which includes offering customers in housing need a full range of advice and interventions related to their housing options in the private and public sector with the aim of ensuring a comprehensive service to prevent homelessness. To provide an effective, professional homelessness service including the assessment and investigation of homeless approaches and applications in line with the Councils' statutory duties under Housing Act 1996 Part 7 and relevant case law. To work with customers to develop, update and review Personalised Housing Plans for customers on behalf of the council in light of the Homelessness Reduction Act 2017. Working with customers to implement these plans to ensure that homelessness is prevented or relieved through active interventions and pursuit of effective housing options. To play an integral role in the reduction of expenditure on temporary accommodation by ensuring decisions are made, taking into account the direct as well as wider cost implications for the Council. To take responsibility for the recording of high quality, key data on homelessness for submission to the Department for Communities and Local Government ensuring key trends on homelessness, the causes and solutions are available for analysis locally and to the Government to measure the impact of homelessness nationally Where possible, use influencing and problem-solving skills to negotiate with householders, landlords and accommodation providers in order to ensure the accommodation remains open to those threatened with homelessness for the maximum period of time so that effective housing options casework can be undertaken. Where possible, use influencing and problem solving skills to negotiate the withdrawal of the threat of homelessness and extension of the right to occupy so that homelessness is averted. To develop a range of effective housing solutions for customers through the use of creative thinking and via the building of relationships with accommodation providers. Thorough understanding of inner city housing issues Understanding of access to social housing locally Awareness of issues and initiatives facing local authority housing Good knowledge of relevant Lettings, Homelessness and Housing Act legislation including security of tenure and private tenants' rights Good knowledge of relevant case law and Codes of Guidance A good knowledge of services, benefits and support available to applicants experiencing housing problems Experience Experience of providing an effective advice service to members of the public Experience of implementing an equality and diversity approach to service delivery Experience of working in a team Experience of working in a demanding front line customer service environment Experience of dealing effectively with confrontational and challenging situations Experience of working with vulnerable customers and providing appropriate support Experience of working with homeless customers and those in housing need Experience of carrying out interviews, investigations, negotiations Experience of effective record keeping including electronically Experience of successfully working to performance targets and deadlines Housing Solutions Officer Housing Solutions Officer Housing Solutions Officer Housing Solutions Officer
Housing Support Worker / Resettlement Officer An exciting opportunity for a Resettlement Worker with experience in homelessness, housing support and tenancy sustainment to support vulnerable individuals into stable accommodation and independent living. If you've also worked in the following roles, we'd also like to hear from you: Housing Support Worker, Homelessness Officer, Tenancy Sustainment Officer, Outreach Support Worker, Supported Housing Officer, Resettlement Officer, Homelessness Support Worker, Tenancy Sustainment Officer, Housing Officer, Housing Support Officer, Resettlement & Tenancy Sustainment Worker This role is known internally as a Resettlement Worker SALARY: £27,752 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England - with some travel between various projects and locations JOB TYPE: Full-Time, Contract (until end March 2027) WORKING HOURS: 35 Hours per Week, Monday to Friday, 9am - 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Housing Support Worker / Resettlement Officer with experience in housing support, homelessness services, tenancy sustainment and working with individuals with complex needs. As a Housing Support Worker / Resettlement Officer you will support residents in supported accommodation to move into suitable, sustainable tenancies, working closely with internal teams and external agencies. The Resettlement Worker plays a key role in enabling individuals to achieve independence and long-term housing stability. Working across multiple sites, the Housing Support Worker / Resettlement Officer will also engage with private landlords, support access to housing options, and contribute to outreach and in-reach services. This includes supporting individuals within emergency accommodation and hostels to transition into private rented tenancies. You will build strong partnerships, promote tenancy readiness, and act as a single point of contact for landlords to support successful tenancy outcomes. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Housing Support Worker / Resettlement Officer include: Resident Support Planning: Supporting individuals to prepare for independent living and sustainable tenancies Tenancy Sustainment: Assisting residents to secure and maintain appropriate housing in the private rented sector Landlord Engagement: Developing relationships with private landlords and acting as a key contact for tenancy support Multi-Agency Working: Collaborating with housing teams, support services and external partners Outreach Support: Providing in-reach and outreach services to individuals in emergency and hostel accommodation Housing Advice: Offering guidance on housing options, tenancy rights and welfare benefits Progress Monitoring: Tracking outcomes and supporting residents to achieve personal goals Crisis Intervention: Responding to tenancy issues and preventing homelessness where possible Record Keeping: Maintaining accurate case records and documentation General Support Duties: Assisting with occasional reception or administrative responsibilities CANDIDATE REQUIREMENTS Previous experience working with individuals experiencing homelessness or complex needs such as mental health, addiction or offending Knowledge of housing legislation, tenancy rights and welfare benefits Strong communication skills, both written and verbal Ability to manage workload effectively and prioritise multiple tasks Experience building relationships with stakeholders, landlords and support agencies Empathetic, non-judgemental and person-centred approach Proactive and motivated with a focus on achieving positive outcomes Ability to work independently and as part of a team Good organisational and problem-solving skills BENEFITS 28 days' annual leave including Bank Holidays Contributory pension Health Plan This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14588 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Apr 14, 2026
Full time
Housing Support Worker / Resettlement Officer An exciting opportunity for a Resettlement Worker with experience in homelessness, housing support and tenancy sustainment to support vulnerable individuals into stable accommodation and independent living. If you've also worked in the following roles, we'd also like to hear from you: Housing Support Worker, Homelessness Officer, Tenancy Sustainment Officer, Outreach Support Worker, Supported Housing Officer, Resettlement Officer, Homelessness Support Worker, Tenancy Sustainment Officer, Housing Officer, Housing Support Officer, Resettlement & Tenancy Sustainment Worker This role is known internally as a Resettlement Worker SALARY: £27,752 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England - with some travel between various projects and locations JOB TYPE: Full-Time, Contract (until end March 2027) WORKING HOURS: 35 Hours per Week, Monday to Friday, 9am - 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Housing Support Worker / Resettlement Officer with experience in housing support, homelessness services, tenancy sustainment and working with individuals with complex needs. As a Housing Support Worker / Resettlement Officer you will support residents in supported accommodation to move into suitable, sustainable tenancies, working closely with internal teams and external agencies. The Resettlement Worker plays a key role in enabling individuals to achieve independence and long-term housing stability. Working across multiple sites, the Housing Support Worker / Resettlement Officer will also engage with private landlords, support access to housing options, and contribute to outreach and in-reach services. This includes supporting individuals within emergency accommodation and hostels to transition into private rented tenancies. You will build strong partnerships, promote tenancy readiness, and act as a single point of contact for landlords to support successful tenancy outcomes. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Housing Support Worker / Resettlement Officer include: Resident Support Planning: Supporting individuals to prepare for independent living and sustainable tenancies Tenancy Sustainment: Assisting residents to secure and maintain appropriate housing in the private rented sector Landlord Engagement: Developing relationships with private landlords and acting as a key contact for tenancy support Multi-Agency Working: Collaborating with housing teams, support services and external partners Outreach Support: Providing in-reach and outreach services to individuals in emergency and hostel accommodation Housing Advice: Offering guidance on housing options, tenancy rights and welfare benefits Progress Monitoring: Tracking outcomes and supporting residents to achieve personal goals Crisis Intervention: Responding to tenancy issues and preventing homelessness where possible Record Keeping: Maintaining accurate case records and documentation General Support Duties: Assisting with occasional reception or administrative responsibilities CANDIDATE REQUIREMENTS Previous experience working with individuals experiencing homelessness or complex needs such as mental health, addiction or offending Knowledge of housing legislation, tenancy rights and welfare benefits Strong communication skills, both written and verbal Ability to manage workload effectively and prioritise multiple tasks Experience building relationships with stakeholders, landlords and support agencies Empathetic, non-judgemental and person-centred approach Proactive and motivated with a focus on achieving positive outcomes Ability to work independently and as part of a team Good organisational and problem-solving skills BENEFITS 28 days' annual leave including Bank Holidays Contributory pension Health Plan This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14588 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
An employment agency is seeking a Housing Options Officer in Nottingham to provide housing options advice and support for homelessness prevention. The successful candidate will be responsible for assessing applications, completing homelessness assessments, and maintaining accurate case records. This position offers a temporary full-time role at £17.26 per hour, requiring strong communication skills and a knowledge of housing legislation. Interested candidates should email their CV with the reference number.
Apr 13, 2026
Full time
An employment agency is seeking a Housing Options Officer in Nottingham to provide housing options advice and support for homelessness prevention. The successful candidate will be responsible for assessing applications, completing homelessness assessments, and maintaining accurate case records. This position offers a temporary full-time role at £17.26 per hour, requiring strong communication skills and a knowledge of housing legislation. Interested candidates should email their CV with the reference number.
Job Title: H ousing Reviews & Appeals Officer Location: Havering Term: Temporary Rate: £22.55 PAYE hour Are you passionate about making a difference in the lives of individuals facing housing challenges? Do you thrive in a dynamic environment where your expertise can help shape meaningful outcomes? If so, we invite you to apply for the position of Housing Reviews & Appeals Officer with our client. What You'll Do: As a key member of the Neighbourhoods Directorate, you will play a crucial role in addressing homelessness and ensuring fair housing solutions. Your responsibilities will include: Conducting independent reviews of decisions related to homeless applications under the Homeless Reduction Act 2017. Assessing the suitability of accommodation provided to homeless households. Managing appeals against housing register decisions and council tenancies. Representing the council in court challenges related to review decisions. Providing expert advice to customers about their housing options and ensuring swift case progression. What We're Looking For: We seek a dedicated professional with: A thorough understanding of homelessness legislation and housing policies. Experience in complex casework, report writing, and legal challenges. Strong communication skills to engage effectively with clients from diverse backgrounds. A commitment to delivering excellent customer service and promoting equality. Why Join Us? Impactful Work: Help families and individuals navigate their housing challenges. Professional Development: Opportunities for training and growth within a supportive team. Dynamic Environment: Work collaboratively with various internal and external partners to create sustainable housing solutions. Ready to Make a Difference? If you are enthusiastic about tackling housing issues and are committed to helping those in need, we want to hear from you! Apply today and take the next step towards a fulfilling career that truly makes a difference in our community. Join us in our mission to provide safe and secure housing for all! Application Deadline: Insert Deadline Here The London Borough of Havering is an equal opportunity employer and welcomes applications from all qualified individuals. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Apr 13, 2026
Seasonal
Job Title: H ousing Reviews & Appeals Officer Location: Havering Term: Temporary Rate: £22.55 PAYE hour Are you passionate about making a difference in the lives of individuals facing housing challenges? Do you thrive in a dynamic environment where your expertise can help shape meaningful outcomes? If so, we invite you to apply for the position of Housing Reviews & Appeals Officer with our client. What You'll Do: As a key member of the Neighbourhoods Directorate, you will play a crucial role in addressing homelessness and ensuring fair housing solutions. Your responsibilities will include: Conducting independent reviews of decisions related to homeless applications under the Homeless Reduction Act 2017. Assessing the suitability of accommodation provided to homeless households. Managing appeals against housing register decisions and council tenancies. Representing the council in court challenges related to review decisions. Providing expert advice to customers about their housing options and ensuring swift case progression. What We're Looking For: We seek a dedicated professional with: A thorough understanding of homelessness legislation and housing policies. Experience in complex casework, report writing, and legal challenges. Strong communication skills to engage effectively with clients from diverse backgrounds. A commitment to delivering excellent customer service and promoting equality. Why Join Us? Impactful Work: Help families and individuals navigate their housing challenges. Professional Development: Opportunities for training and growth within a supportive team. Dynamic Environment: Work collaboratively with various internal and external partners to create sustainable housing solutions. Ready to Make a Difference? If you are enthusiastic about tackling housing issues and are committed to helping those in need, we want to hear from you! Apply today and take the next step towards a fulfilling career that truly makes a difference in our community. Join us in our mission to provide safe and secure housing for all! Application Deadline: Insert Deadline Here The London Borough of Havering is an equal opportunity employer and welcomes applications from all qualified individuals. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
This is an exciting opportunity to join the Working Age Adult Strategic Commissioning Team at Cornwall Council. The role has a priority focus on Community Support and Advocacy, but will flexibility work across the Working Age Adult portfolio. As a Commissioning Manager the role holder will be part of the People Commissioning Services, which is responsible for the commissioning, contracting, quality assurance and purchasing of social care services. We are delivering a significant transformation across People Commissioning and have an ambition to ensure that we commission and provide quality homes and person centred care that gives choice to Cornish residents who have Care Act eligible needs. We are looking for a passionate, committed and talented Commissioning Manager to join the Working Age Adult team to support and lead areas of this work. Within People Commissioning we are driving a number of key programmes of work that are co designed with our residents and businesses to deliver outcomes promoting people's strengths and developing safe and caring communities where people live well. We are one of the largest unitary Councils and have created the People Commissioning function to support both Children's and Adult Care Services. This opportunity is for people who are both interested in building a career in public services and social care as well as opportunities for those who have direct commissioning experience. If this is you, then come and be part of our innovative People Commissioning Team. Responsibilities Establishing strategic commissioning approaches and embedding intelligence/data driven insights to promote outcome delivery for residents across people services. Leading on innovation, quality and excellence in service delivery. Managing patterns of demand differently to improve outcomes for individuals and to drive sustainability. Establishing strong and effective partnerships to commission services jointly across with health, housing and wider partners. Leading the strategic transformation and reshaping of services over the medium to longer term. Working collaboratively with providers, not only to deliver excellent services but also supporting them to deliver added social, economic and environmental value to the Cornish economy. We have provided a summary of the role below. The detail is set out in the role profile. Commissioning Managers across the People Commissioning function are senior officers reporting to the Strategic Commissioning Leads and will manage a team of Commissioning Officers and Assistant Commissioning Officers in the delivery of complex strategic commissioning priorities and supplier relationship management. The role holder will be responsible for supporting the development, delivery and implementation of strategies, planning new policies, commissioning frameworks and delivery of all of the strategic activities across the Working Age Adults Portfolio. The role holder will ensure that services are commissioned in a way that has a focus on best practice, reflective learning, coproduction, codesign, delivering good quality service provision, best value and cost effectiveness. The post holder will manage the contracting relationship across several critical community support contracts including Day Opportunities and Inclusion Support, Supported Employment, Independent Advocacy and Self directed Support. The post holder will work with residents, stakeholders and the market to respond to person centred creative support planning. Cornwall People Commissioning Team are seeking applications from passionate, committed and creative commissioners with the skills and dedication to drive transformation within our team and deliver meaningful outcomes for residents. This role provides, leadership, management and oversight to the areas of work of officers within this team but also has responsibility for directly leading on driving delivery across the entire commissioning cycle. The Council is seeking Commissioning Managers that are open, transparent and collaborative, focusing always on the impact and outcomes that can be achieved and being ambitious for the continuous improvement of services and improved outcomes for people. This is a public /customer facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. Working Pattern The working pattern will usually be 9am to 5pm Monday to Friday with a requirement to work a minimum of one day a week from the office at New County Hall, in Truro. There may be some occasional requirements to work out of hours due to public meetings and engagement. What you'll need to succeed Degree level or equivalent experience and/or hold a relevant professional qualification. Not excluding of relevant achievement aligned with a range of relevant experience. Relevant management or professional qualification. Expert knowledge in a relevant professional area and proven track record of using professional expertise to develop and deliver strategic objectives and expected outcomes. Strong ability to lead and promote innovation, new ways of working and collaboration across a wide range of stakeholders, including other Council directorates, Health, providers and communities. The ability to represent the Service and the Council locally and regionally, including the ability to produce accurate performance reports for the Senior Management Team. Ability to prepare clear concise written and verbal reports for a range of audiences including elected members, Chief Officers, people who use services, partner organisations, residents and central government representatives. Self motivated with ability to work under pressure, to tight deadlines, without close supervision, adopting a flexible, problem solving and creative approach to tasks. Ability to manage a team of officers, carrying out effective performance management of staff and demonstrates understanding of policies related to capability, disciplinary matters and grievances. Knowledge of the service specific areas and impacts on Local Authority duties. Dynamic and experienced commissioner who will provide strong and visionary leadership. Have significant experience of commissioning, contracting and performance in a relevant setting. Extensive experience of working and influencing the direction of services within a highly political environment. Experience of strategic supplier relationship management, including contract management. This includes understanding and analysing performance data. Understanding and experience of commissioning, procurement and contract management in education, health and social care for both children's and adult services. Please read the role profile for the full details of this role attached below in this advert What you'll get in return Cornwall Council's ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met. Our core employee rewards and benefits include: a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions a generous annual leave entitlement with the potential to purchase additional leave. A national award-winning employee health and wellbeing programme Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services. Additional Information Please note, we are unable to offer sponsorship for this role. We recommend saving a copy of this to refer to if you are invited to an interview. Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as 'Application' on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here -The application process . Please note that applications cannot be edited after they have been submitted, please if you have any queries or require assistance with your application. Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle. Employer Description We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here -flexible working options . Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender reassignment status, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer . click apply for full job details
Apr 13, 2026
Full time
This is an exciting opportunity to join the Working Age Adult Strategic Commissioning Team at Cornwall Council. The role has a priority focus on Community Support and Advocacy, but will flexibility work across the Working Age Adult portfolio. As a Commissioning Manager the role holder will be part of the People Commissioning Services, which is responsible for the commissioning, contracting, quality assurance and purchasing of social care services. We are delivering a significant transformation across People Commissioning and have an ambition to ensure that we commission and provide quality homes and person centred care that gives choice to Cornish residents who have Care Act eligible needs. We are looking for a passionate, committed and talented Commissioning Manager to join the Working Age Adult team to support and lead areas of this work. Within People Commissioning we are driving a number of key programmes of work that are co designed with our residents and businesses to deliver outcomes promoting people's strengths and developing safe and caring communities where people live well. We are one of the largest unitary Councils and have created the People Commissioning function to support both Children's and Adult Care Services. This opportunity is for people who are both interested in building a career in public services and social care as well as opportunities for those who have direct commissioning experience. If this is you, then come and be part of our innovative People Commissioning Team. Responsibilities Establishing strategic commissioning approaches and embedding intelligence/data driven insights to promote outcome delivery for residents across people services. Leading on innovation, quality and excellence in service delivery. Managing patterns of demand differently to improve outcomes for individuals and to drive sustainability. Establishing strong and effective partnerships to commission services jointly across with health, housing and wider partners. Leading the strategic transformation and reshaping of services over the medium to longer term. Working collaboratively with providers, not only to deliver excellent services but also supporting them to deliver added social, economic and environmental value to the Cornish economy. We have provided a summary of the role below. The detail is set out in the role profile. Commissioning Managers across the People Commissioning function are senior officers reporting to the Strategic Commissioning Leads and will manage a team of Commissioning Officers and Assistant Commissioning Officers in the delivery of complex strategic commissioning priorities and supplier relationship management. The role holder will be responsible for supporting the development, delivery and implementation of strategies, planning new policies, commissioning frameworks and delivery of all of the strategic activities across the Working Age Adults Portfolio. The role holder will ensure that services are commissioned in a way that has a focus on best practice, reflective learning, coproduction, codesign, delivering good quality service provision, best value and cost effectiveness. The post holder will manage the contracting relationship across several critical community support contracts including Day Opportunities and Inclusion Support, Supported Employment, Independent Advocacy and Self directed Support. The post holder will work with residents, stakeholders and the market to respond to person centred creative support planning. Cornwall People Commissioning Team are seeking applications from passionate, committed and creative commissioners with the skills and dedication to drive transformation within our team and deliver meaningful outcomes for residents. This role provides, leadership, management and oversight to the areas of work of officers within this team but also has responsibility for directly leading on driving delivery across the entire commissioning cycle. The Council is seeking Commissioning Managers that are open, transparent and collaborative, focusing always on the impact and outcomes that can be achieved and being ambitious for the continuous improvement of services and improved outcomes for people. This is a public /customer facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. Working Pattern The working pattern will usually be 9am to 5pm Monday to Friday with a requirement to work a minimum of one day a week from the office at New County Hall, in Truro. There may be some occasional requirements to work out of hours due to public meetings and engagement. What you'll need to succeed Degree level or equivalent experience and/or hold a relevant professional qualification. Not excluding of relevant achievement aligned with a range of relevant experience. Relevant management or professional qualification. Expert knowledge in a relevant professional area and proven track record of using professional expertise to develop and deliver strategic objectives and expected outcomes. Strong ability to lead and promote innovation, new ways of working and collaboration across a wide range of stakeholders, including other Council directorates, Health, providers and communities. The ability to represent the Service and the Council locally and regionally, including the ability to produce accurate performance reports for the Senior Management Team. Ability to prepare clear concise written and verbal reports for a range of audiences including elected members, Chief Officers, people who use services, partner organisations, residents and central government representatives. Self motivated with ability to work under pressure, to tight deadlines, without close supervision, adopting a flexible, problem solving and creative approach to tasks. Ability to manage a team of officers, carrying out effective performance management of staff and demonstrates understanding of policies related to capability, disciplinary matters and grievances. Knowledge of the service specific areas and impacts on Local Authority duties. Dynamic and experienced commissioner who will provide strong and visionary leadership. Have significant experience of commissioning, contracting and performance in a relevant setting. Extensive experience of working and influencing the direction of services within a highly political environment. Experience of strategic supplier relationship management, including contract management. This includes understanding and analysing performance data. Understanding and experience of commissioning, procurement and contract management in education, health and social care for both children's and adult services. Please read the role profile for the full details of this role attached below in this advert What you'll get in return Cornwall Council's ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met. Our core employee rewards and benefits include: a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions a generous annual leave entitlement with the potential to purchase additional leave. A national award-winning employee health and wellbeing programme Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services. Additional Information Please note, we are unable to offer sponsorship for this role. We recommend saving a copy of this to refer to if you are invited to an interview. Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as 'Application' on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here -The application process . Please note that applications cannot be edited after they have been submitted, please if you have any queries or require assistance with your application. Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle. Employer Description We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here -flexible working options . Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender reassignment status, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer . click apply for full job details
About the Role North Northamptonshire Council is seeking an experienced Housing Options Officer to support the team in reducing backlogs and waiting times for homelessness applications. You will be responsible for triaging cases, managing casework, and making informed decisions in line with current housing legislation. Key Responsibilities Manage and triage incoming homelessness applications Assess cases and make decisions in line with the Housing Act 1996 (Part 7) Provide clear advice and guidance on housing options to applicants Maintain accurate case records and manage a high-volume caseload Work collaboratively with internal teams and external agencies to resolve cases Requirements Experience in housing options, homelessness, or related casework Strong knowledge of homelessness legislation (Housing Act 1996, Part 7) Excellent communication and decision-making skills Ability to manage competing priorities in a fast-paced environment Full UK driving licence and access to a vehicle HYBRID ROLE 1 DAY WORK FROM HOME.
Apr 13, 2026
Full time
About the Role North Northamptonshire Council is seeking an experienced Housing Options Officer to support the team in reducing backlogs and waiting times for homelessness applications. You will be responsible for triaging cases, managing casework, and making informed decisions in line with current housing legislation. Key Responsibilities Manage and triage incoming homelessness applications Assess cases and make decisions in line with the Housing Act 1996 (Part 7) Provide clear advice and guidance on housing options to applicants Maintain accurate case records and manage a high-volume caseload Work collaboratively with internal teams and external agencies to resolve cases Requirements Experience in housing options, homelessness, or related casework Strong knowledge of homelessness legislation (Housing Act 1996, Part 7) Excellent communication and decision-making skills Ability to manage competing priorities in a fast-paced environment Full UK driving licence and access to a vehicle HYBRID ROLE 1 DAY WORK FROM HOME.
A local governmental organization in England is seeking a Home Finance Officer to support tenants facing crises and prevent tenancy failures. This role requires knowledge of housing legislation and financial advice, with an emphasis on developing and delivering tailored support plans. The ideal candidate will have at least two years of experience in the social housing sector and relevant qualifications. The position offers competitive benefits, including 25 days of leave and flexible working options.
Apr 13, 2026
Full time
A local governmental organization in England is seeking a Home Finance Officer to support tenants facing crises and prevent tenancy failures. This role requires knowledge of housing legislation and financial advice, with an emphasis on developing and delivering tailored support plans. The ideal candidate will have at least two years of experience in the social housing sector and relevant qualifications. The position offers competitive benefits, including 25 days of leave and flexible working options.
A local recruitment agency in Bolton seeks a Housing Options Officer to support the Housing Options Team Leaders in providing a high-quality service to individuals facing housing issues. The successful candidate will help implement statutory homelessness duties and work collaboratively with various teams to ensure effective accommodation solutions are in place for those in urgent need. This temporary role pays £16.43 per hour and requires strong collaboration skills and a commitment to equal opportunities.
Apr 13, 2026
Full time
A local recruitment agency in Bolton seeks a Housing Options Officer to support the Housing Options Team Leaders in providing a high-quality service to individuals facing housing issues. The successful candidate will help implement statutory homelessness duties and work collaboratively with various teams to ensure effective accommodation solutions are in place for those in urgent need. This temporary role pays £16.43 per hour and requires strong collaboration skills and a commitment to equal opportunities.
Housing Options Officer needed in Nottingham Paying £17.26 per hr ref OR26734 Full time hours on a temporary basis Key Responsibilities Provide housing options advice and homelessness prevention support Assess applications under Part 7 of the Housing Act 1996 (as amended) Complete homelessness assessments and develop Personalised Housing Plans Explore and negotiate accommodation solutions, including private rented options Liaise with landlords and external partners to prevent homelessness Make and record lawful, well evidenced decisions in line with legislation and guidance Maintain accurate case records and issue statutory correspondence Manage a caseload of prevention and relief cases within agreed timescales If you are interested in the role, please email your CV the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared
Apr 12, 2026
Full time
Housing Options Officer needed in Nottingham Paying £17.26 per hr ref OR26734 Full time hours on a temporary basis Key Responsibilities Provide housing options advice and homelessness prevention support Assess applications under Part 7 of the Housing Act 1996 (as amended) Complete homelessness assessments and develop Personalised Housing Plans Explore and negotiate accommodation solutions, including private rented options Liaise with landlords and external partners to prevent homelessness Make and record lawful, well evidenced decisions in line with legislation and guidance Maintain accurate case records and issue statutory correspondence Manage a caseload of prevention and relief cases within agreed timescales If you are interested in the role, please email your CV the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared
About The Role Manchester City Council is recruiting to a senior leadership role within the Growth & Development Directorate. We are seeking an experienced, dynamic regeneration professional to lead our renewed focus on District Centres, High Streets, and Locality-led regeneration programmes, driving long term economic, housing and place making outcomes across Manchester's diverse neighbourhoods. Key Responsibilities Lead and direct multiple out of city centre regeneration programmes including district centre renewal, high street revitalisation and strategic locality programmes. Oversee PMO structures for delivery of four Pride in Place 10 year, £80m regeneration programmes across the city. Provide visible leadership to a multidisciplinary regeneration team delivering new housing, employment growth, long term investments and improved local service offer. Act as a key internal and external liaison, including engagement with elected members, senior officers, local communities and external partners. Drive delivery of major regeneration outcomes including job creation, new housing delivery and significant public and private capital investment. About the Candidate We would love to hear from you if you have experience of: Proven experience leading programme of capital delivery within a construction or regeneration setting. Understanding and experience of the funding and political landscape of regeneration programmes Able to demonstrate understanding and application of the theory of change logic that underpins programme deliverable, rationale and funding strategy Strong track record of political engagement and stakeholder management. Expertise in developing Strategic Regeneration, District or Neighbourhood Development Frameworks. Experience commissioning funding applications and delivering significant programmes at pace. Strong understanding of planning, development, procurement and commercial delivery frameworks. Relevant professional accreditation and/or significant experience in regeneration or a related field. Interviews will take place week commencing 18th May 2026. Exact date to be confirmed. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We 'own it' and we're not afraid to try new things We're proud and passionate about Manchester Benefits we offer Generous holiday allowance- Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. A buzzing pension- You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. Enhanced parental and carers leave- Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. Brilliant perks- Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. Learn and grow- We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. A Good Employment Charter member- We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. Up to 3 days volunteering leave- Give back to the community with three days pro rate of paid volunteering leave, in addition to existing benefits. Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview. Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text to speech, translation into multiple languages, and adjustable text height and colour to make our site more accessible for everyone. Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirement for the role and identify with at least one of the criteria below: Members of the Armed Forces members or veterans Current or former care leavers Have a disability or long term condition When You Join Us We're a Disability Confident Employer, offering: A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work. Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice. A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly. For more information about the role or any adjustments, email . What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre employment checks required will depend on the role you've applied for, see the top of the advert for details. These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Use of Artificial Intelligence (AI) Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice
Apr 11, 2026
Full time
About The Role Manchester City Council is recruiting to a senior leadership role within the Growth & Development Directorate. We are seeking an experienced, dynamic regeneration professional to lead our renewed focus on District Centres, High Streets, and Locality-led regeneration programmes, driving long term economic, housing and place making outcomes across Manchester's diverse neighbourhoods. Key Responsibilities Lead and direct multiple out of city centre regeneration programmes including district centre renewal, high street revitalisation and strategic locality programmes. Oversee PMO structures for delivery of four Pride in Place 10 year, £80m regeneration programmes across the city. Provide visible leadership to a multidisciplinary regeneration team delivering new housing, employment growth, long term investments and improved local service offer. Act as a key internal and external liaison, including engagement with elected members, senior officers, local communities and external partners. Drive delivery of major regeneration outcomes including job creation, new housing delivery and significant public and private capital investment. About the Candidate We would love to hear from you if you have experience of: Proven experience leading programme of capital delivery within a construction or regeneration setting. Understanding and experience of the funding and political landscape of regeneration programmes Able to demonstrate understanding and application of the theory of change logic that underpins programme deliverable, rationale and funding strategy Strong track record of political engagement and stakeholder management. Expertise in developing Strategic Regeneration, District or Neighbourhood Development Frameworks. Experience commissioning funding applications and delivering significant programmes at pace. Strong understanding of planning, development, procurement and commercial delivery frameworks. Relevant professional accreditation and/or significant experience in regeneration or a related field. Interviews will take place week commencing 18th May 2026. Exact date to be confirmed. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We 'own it' and we're not afraid to try new things We're proud and passionate about Manchester Benefits we offer Generous holiday allowance- Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. A buzzing pension- You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. Enhanced parental and carers leave- Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. Brilliant perks- Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. Learn and grow- We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. A Good Employment Charter member- We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. Up to 3 days volunteering leave- Give back to the community with three days pro rate of paid volunteering leave, in addition to existing benefits. Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview. Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text to speech, translation into multiple languages, and adjustable text height and colour to make our site more accessible for everyone. Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirement for the role and identify with at least one of the criteria below: Members of the Armed Forces members or veterans Current or former care leavers Have a disability or long term condition When You Join Us We're a Disability Confident Employer, offering: A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work. Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice. A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly. For more information about the role or any adjustments, email . What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre employment checks required will depend on the role you've applied for, see the top of the advert for details. These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Use of Artificial Intelligence (AI) Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice
Housing Options Officer needed in Bolton This is a temporary contract initially paying £16.43ph PAYE The reference number is: 000A CE18 / 1 The successful candidate will support Housing Options Team Leaders in delivering a high quality Housing Options and Advice service to individuals seeking help with their housing circumstances, including those who are homeless, vulnerable, or in urgent need of accommodation. They will contribute to the effective implementation of statutory homelessness, prevention, and allocations duties, ensuring policies and procedures are followed while working collaboratively with colleagues across Bolton. The role involves assisting with all aspects of homelessness services, working closely with internal teams and external agencies to provide housing options, prevent homelessness wherever possible, and ensure appropriate support and accommodation solutions are in place for households with complex or immediate needs. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website
Apr 11, 2026
Full time
Housing Options Officer needed in Bolton This is a temporary contract initially paying £16.43ph PAYE The reference number is: 000A CE18 / 1 The successful candidate will support Housing Options Team Leaders in delivering a high quality Housing Options and Advice service to individuals seeking help with their housing circumstances, including those who are homeless, vulnerable, or in urgent need of accommodation. They will contribute to the effective implementation of statutory homelessness, prevention, and allocations duties, ensuring policies and procedures are followed while working collaboratively with colleagues across Bolton. The role involves assisting with all aspects of homelessness services, working closely with internal teams and external agencies to provide housing options, prevent homelessness wherever possible, and ensure appropriate support and accommodation solutions are in place for households with complex or immediate needs. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website
A recruitment agency is seeking an experienced Housing Options Officer in Scotland to manage incoming homelessness applications and support the team in reducing backlogs. The role requires strong knowledge of homelessness legislation and excellent communication skills. Candidates should have a full UK driving licence and the ability to manage high caseloads effectively. This hybrid role allows for 1 day of work from home.
Apr 10, 2026
Full time
A recruitment agency is seeking an experienced Housing Options Officer in Scotland to manage incoming homelessness applications and support the team in reducing backlogs. The role requires strong knowledge of homelessness legislation and excellent communication skills. Candidates should have a full UK driving licence and the ability to manage high caseloads effectively. This hybrid role allows for 1 day of work from home.
About the role: Temporary Accommodation Placement Officer This is an important role within the TA placements team, responsible for supporting residents into temporary accommodation and ensuring Camden allocates suitable emergency and temporary accommodation in accordance with housing legislation and guidance. You will provide comprehensive housing advice, guidance and support to residents, and lead on sourcing appropriate temporary housing options. Example outcomes or objectives that this role will deliver: Temporary Accommodation Placement Officer To facilitate the temporary allocation process and all related functions including assessing and placing homeless households in all forms of suitable and affordable temporary accommodation in discharge of the councils duty, setting up and ending tenancies as appropriate To source and book temporary accommodation placements on a daily basis To assess applicants essential housing needs and ensure these are considered and met in providing temporary and interim accommodation, conducting difficult conversations such as refusal interviews and where necessary undertaking the discharge of the Councils relevant statutory duty. To sign up households into temporary accommodation and ensure all relevant paperwork is completed, including housing benefit claims Working collaboratively with colleagues across housing services to achieve better housing solutions and outcomes for households in emergency accommodation To assist with required arrangements and transport, removals, storage for households moving into/out of temporary accommodation, interpreting services and related functions. Responsibility for updating the authoritys IT Housing Systems, ensuring details are correct to ensure timely and accurate records and the legal obligations for both landlord and tenant can be met. To assist colleagues meet the Councils obligations with emergency decants and transfers. To offer advice, guidance, and support to residents, with regards to all potential housing options, temporary accommodation, and social housing. To comply with all relevant policies, procedures and working practices, including equal opportunities, domestic abuse, racial and sexual harassment, transfers between dwellings and responding to emergencies. To attend such training courses as required to fulfil the duties of the post and to enhance performance appropriate to the needs of the service. To participate in the induction of new staff both from this service and other departments. To carry out other duties consistent with the job purpose as may arise from time to time. About you Temporary Accommodation Placement Officer Were looking for someone who is enthusiastic about our ambition to make Camden the best place to live and work. Above all, you will be passionate about ensuring that services are delivered in a relational and compassionate way, with the best outcomes for residents at its heart. In addition: You are passionate about housing equality: You believe everyone has the right to a home that is decent, safe and warm, and to feel part of Camdens community. You are proactive: You take action to address problems and support people, as early as possible. You keep services accessible: You believe in working to make services approachable, transparent and easy going the extra mile to meet the diverse needs of residents. You take a caring approach: You listen, understand and have others concerns in mind. You are happiest when residents are. You believe in doing things together: Collaborating and connecting are at the heart of what you do, ensuring no one gets left behind. Here at Camden, we are committed to ensuring everyone has a place they can call home, the services you and your team deliver to our residents will recognise that as a landlord we are more than just bricks and mortar. Skills Framework: Temporary Accommodation Placement Officer Proactive: Helping to prevent issues arising for residents, intervening early to offer support and let residents know about any other services they may benefit from, and how to access them. Sharing and acting on feedback from residents, to keep improving our services. Keeping accurate and clear records, so colleagues can access all the information needed.
Apr 09, 2026
Contractor
About the role: Temporary Accommodation Placement Officer This is an important role within the TA placements team, responsible for supporting residents into temporary accommodation and ensuring Camden allocates suitable emergency and temporary accommodation in accordance with housing legislation and guidance. You will provide comprehensive housing advice, guidance and support to residents, and lead on sourcing appropriate temporary housing options. Example outcomes or objectives that this role will deliver: Temporary Accommodation Placement Officer To facilitate the temporary allocation process and all related functions including assessing and placing homeless households in all forms of suitable and affordable temporary accommodation in discharge of the councils duty, setting up and ending tenancies as appropriate To source and book temporary accommodation placements on a daily basis To assess applicants essential housing needs and ensure these are considered and met in providing temporary and interim accommodation, conducting difficult conversations such as refusal interviews and where necessary undertaking the discharge of the Councils relevant statutory duty. To sign up households into temporary accommodation and ensure all relevant paperwork is completed, including housing benefit claims Working collaboratively with colleagues across housing services to achieve better housing solutions and outcomes for households in emergency accommodation To assist with required arrangements and transport, removals, storage for households moving into/out of temporary accommodation, interpreting services and related functions. Responsibility for updating the authoritys IT Housing Systems, ensuring details are correct to ensure timely and accurate records and the legal obligations for both landlord and tenant can be met. To assist colleagues meet the Councils obligations with emergency decants and transfers. To offer advice, guidance, and support to residents, with regards to all potential housing options, temporary accommodation, and social housing. To comply with all relevant policies, procedures and working practices, including equal opportunities, domestic abuse, racial and sexual harassment, transfers between dwellings and responding to emergencies. To attend such training courses as required to fulfil the duties of the post and to enhance performance appropriate to the needs of the service. To participate in the induction of new staff both from this service and other departments. To carry out other duties consistent with the job purpose as may arise from time to time. About you Temporary Accommodation Placement Officer Were looking for someone who is enthusiastic about our ambition to make Camden the best place to live and work. Above all, you will be passionate about ensuring that services are delivered in a relational and compassionate way, with the best outcomes for residents at its heart. In addition: You are passionate about housing equality: You believe everyone has the right to a home that is decent, safe and warm, and to feel part of Camdens community. You are proactive: You take action to address problems and support people, as early as possible. You keep services accessible: You believe in working to make services approachable, transparent and easy going the extra mile to meet the diverse needs of residents. You take a caring approach: You listen, understand and have others concerns in mind. You are happiest when residents are. You believe in doing things together: Collaborating and connecting are at the heart of what you do, ensuring no one gets left behind. Here at Camden, we are committed to ensuring everyone has a place they can call home, the services you and your team deliver to our residents will recognise that as a landlord we are more than just bricks and mortar. Skills Framework: Temporary Accommodation Placement Officer Proactive: Helping to prevent issues arising for residents, intervening early to offer support and let residents know about any other services they may benefit from, and how to access them. Sharing and acting on feedback from residents, to keep improving our services. Keeping accurate and clear records, so colleagues can access all the information needed.
