Sanctuary Group
Weston-super-mare, Somerset
Select how often (in days) to receive an alert: Department: Regulation and Compliance Operation: Sanctuary Supported Living Closing Date: . Requisition: 226992 Temporary Quality and Excellence Officer Base office location may vary dependent upon suitable candidate 37.5 hours per week, Monday to Friday, 9am to 5pm Temporary position for up to 10 months until 01/10/2026 Sanctuary Supported Living is currently seeking an experienced and passionate Temporary Quality and Excellence officer to join the Quality team covering the Southern region. Areas covered include Worcestershire, Herefordshire, Oxfordshire, Hampshire, Surrey, West Sussex, Greater London, Buckinghamshire, Gloucestershire, Wiltshire, Somerset, Dorset, Devon. The role of Temporary Quality and Excellence officer will include: Co-ordinate and deliver the housing related support (HRS) audit programme for Supported Living, providing a critical review of how services are delivered to our customers, in line with regulatory and legislative requirements Be responsible for writing audit reports and generating remedial actions on our quality monitoring system (RADAR) Provide monitoring and reporting data on regional quality standards to work alongside operational colleagues in driving up standards of continuous improvement, quality and excellence Work in partnership with local and area service managers with their improvement plans finding innovative solutions Support the service managers to prepare and/or respond to external inspections and contract monitoring requirements, advising on self assessments, quality related compliance issues and associated actions Conduct thematic analysis of the quality assurance data, audits and other monitoring processes to assist the business in benchmarking and driving change within the organisation to ensure best practice is embedded and met. Contribute to delivering workshops, drop in and Q&A sessions, reflective practice and sharing good practice sessions across services, as part of the quality learning programme Be a champion for exceptional care and support in every aspect of the role, including person-centred and trauma informed practice, to ensure provision of service is in line with customer requirements Be aware and understand the standards set by Local Authority (LA), Ofsted, Housing Legislation and/or Health and Safety. Skills and experience: Ability to evaluate information, assess risks, identify concerns and make recommendations by writing complex reports Ability to develop credibility with internal services Build good working relationships utilising excellent communication, listening and negotiating skills Motivated towards excellence and can identify innovative practice Flexible, adaptable, and willing to manage changing circumstances and new opportunities Highly self motivated and proactive with ability to work on own initiative and to established deadlines Ability to create and deliver webinars to share learning effectively with colleagues Proficient in the use of MS Office, including Microsoft Project and Microsoft Teams Utilisation of RADAR, Inform, Star Online (Triangle), I Planit desirable Some previous experience of assessing quality of service delivery and processes, in particular assessing and developing person centred support plans and outcomes Some understanding of trauma informed care, positive behaviour support and safety planning Qualification in Health & Social Care or Quality Assurance is desirable and/or knowledge of practice and barriers in homelessness, mental health, learning disability, young people or older people The role supports services within our housing related support provision, so knowledge or previous experience in supported accommodation or in a care and support related service is preferred, including working knowledge of current supported housing legislation and regulation Ideal Candidate: Due to the nature of the role, it is essential you: Have a full UK driving licence Are based in one of the geographical areas cited above and willing to travel to all of the different geographical areas Can work flexibly in accordance with needs of post; including overnight stays away from home where required Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: At least 25 days paid holiday, pro rata (plus public holidays) A pension scheme with employer contributions A variety of online discounts and rewards from major retailers Health and well-being plans Life assurance Family friendly arrangements, including opportunities for flexible working Tax efficient savings through our Cycle to Work scheme A wide range of learning and development opportunities Job Reference: 226992 Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced. We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Temporary, QA, Home Care, Counseling, Contract, Quality, Healthcare
Select how often (in days) to receive an alert: Department: Regulation and Compliance Operation: Sanctuary Supported Living Closing Date: . Requisition: 226992 Temporary Quality and Excellence Officer Base office location may vary dependent upon suitable candidate 37.5 hours per week, Monday to Friday, 9am to 5pm Temporary position for up to 10 months until 01/10/2026 Sanctuary Supported Living is currently seeking an experienced and passionate Temporary Quality and Excellence officer to join the Quality team covering the Southern region. Areas covered include Worcestershire, Herefordshire, Oxfordshire, Hampshire, Surrey, West Sussex, Greater London, Buckinghamshire, Gloucestershire, Wiltshire, Somerset, Dorset, Devon. The role of Temporary Quality and Excellence officer will include: Co-ordinate and deliver the housing related support (HRS) audit programme for Supported Living, providing a critical review of how services are delivered to our customers, in line with regulatory and legislative requirements Be responsible for writing audit reports and generating remedial actions on our quality monitoring system (RADAR) Provide monitoring and reporting data on regional quality standards to work alongside operational colleagues in driving up standards of continuous improvement, quality and excellence Work in partnership with local and area service managers with their improvement plans finding innovative solutions Support the service managers to prepare and/or respond to external inspections and contract monitoring requirements, advising on self assessments, quality related compliance issues and associated actions Conduct thematic analysis of the quality assurance data, audits and other monitoring processes to assist the business in benchmarking and driving change within the organisation to ensure best practice is embedded and met. Contribute to delivering workshops, drop in and Q&A sessions, reflective practice and sharing good practice sessions across services, as part of the quality learning programme Be a champion for exceptional care and support in every aspect of the role, including person-centred and trauma informed practice, to ensure provision of service is in line with customer requirements Be aware and understand the standards set by Local Authority (LA), Ofsted, Housing Legislation and/or Health and Safety. Skills and experience: Ability to evaluate information, assess risks, identify concerns and make recommendations by writing complex reports Ability to develop credibility with internal services Build good working relationships utilising excellent communication, listening and negotiating skills Motivated towards excellence and can identify innovative practice Flexible, adaptable, and willing to manage changing circumstances and new opportunities Highly self motivated and proactive with ability to work on own initiative and to established deadlines Ability to create and deliver webinars to share learning effectively with colleagues Proficient in the use of MS Office, including Microsoft Project and Microsoft Teams Utilisation of RADAR, Inform, Star Online (Triangle), I Planit desirable Some previous experience of assessing quality of service delivery and processes, in particular assessing and developing person centred support plans and outcomes Some understanding of trauma informed care, positive behaviour support and safety planning Qualification in Health & Social Care or Quality Assurance is desirable and/or knowledge of practice and barriers in homelessness, mental health, learning disability, young people or older people The role supports services within our housing related support provision, so knowledge or previous experience in supported accommodation or in a care and support related service is preferred, including working knowledge of current supported housing legislation and regulation Ideal Candidate: Due to the nature of the role, it is essential you: Have a full UK driving licence Are based in one of the geographical areas cited above and willing to travel to all of the different geographical areas Can work flexibly in accordance with needs of post; including overnight stays away from home where required Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: At least 25 days paid holiday, pro rata (plus public holidays) A pension scheme with employer contributions A variety of online discounts and rewards from major retailers Health and well-being plans Life assurance Family friendly arrangements, including opportunities for flexible working Tax efficient savings through our Cycle to Work scheme A wide range of learning and development opportunities Job Reference: 226992 Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced. We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Temporary, QA, Home Care, Counseling, Contract, Quality, Healthcare
Hillingdon Council
Uxbridge, Middlesex
About the role Hillingdon is London's second largest borough. Our staff live across Hillingdon and beyond, with our main council offices at the Civic Centre in the heart of vibrant Uxbridge town centre. Putting our residents first is at the heart of everything we do, and we are embarking on an ambitious plan to modernise our service offering, while sustaining the high-quality delivery. We operate a busy, innovative and dynamic Legal Department, which is committed to providing high-quality, client focused legal services. The team works in close collaboration with our service areas providing a comprehensive support service across a wide range of Council areas including adult and children's care, planning, housing and litigation. Job Purpose To assist in the provision of an efficient and cost effective legal service to all relevant departments such as the Planning Team, Highways Team and Specialist Planning Team. Key Responsibilities Conduct of cases in all Courts, Tribunals, Civil and Criminal courts and before Tribunals, Inquiries etc. Instruct Counsel and other experts, as required. Draft legal documents, including section 106 agreements as required to fulfil client departments' functions. Attend and advise at Committee and Sub Committee meetings in relation to work undertaken by the Planning & Corporate Team. Attend and advise at meetings of working parties and officer groups as a representative of the Planning & Corporate Team. Provide legal advice to the departments served by the Planning Team as and when required. Keep clients, members and officers informed of new legislation and case law relevant to their operations to ensure sound appreciation of legal requirements. Provide legal comments for reports to Cabinet members, cabinet and other committees. Assist client departments in unravelling the implications of new legislation and case law. What we are looking for Our ideal candidate will have been admitted as a Solicitor, Barrister or Legal Executive in England and Wales or a Common Law jurisdiction, with a background in planning, highways or environmental law. You will have the ability to manage a demanding caseload, with high levels of attention to detail and a track record in effective decision making. You will have excellent communication skills, be highly organised and with a high degree of professionalism. What we offer The role offers a competitive salary of £46,512 to £50,574 per year. New employees are usually offered the starting salary of the band; however for more experienced candidates consideration may be made to join at a higher level within the band. We offer a range of company benefits. Local Government Pension Scheme (average salary pension) Flexible Working Hours 36 hour week for all full time staff Generous holiday entitlement - minimum 23 days a year (plus bank holidays), rising to 28 days after five years' service; for more senior positions up to 36 days Free parking (four days a week) if based at the Civic Centre Career breaks Season ticket loan Childcare vouchers in school summer holidays Access to a Credit Union Access to a wide range of training and courses Discount on a variety of adult education courses run by the Council Payment of professional fees where required Discounts at council owned leisure centres and swimming pools at Hillingdon (Uxbridge), Queensmead (South Ruislip), Highgrove (Ruislip) and Botwell Green (Hayes) Cycle purchase scheme Car sharing scheme Hillingdon Sports & Leisure benefits (discounts at leisure centres & pools) Salary Sacrifice Schemes (cycle purchase, electric vehicle leasing, additional voluntary pension contributions) Vivup benefits (various offers and discounts) Mental health support and counselling services (free 24 hour confidential advice, counselling, legal advice service for you and your immediate family) Travel support (season ticket loan and free car parking) Our borough offers fantastic transport links with the A40, M25, the Metropolitan, Elizabeth and Piccadilly lines all local to us, so you can travel to work with ease, with free parking within our own car park. We also offer hybrid working arrangements, with time balanced between the office and home. The role will require attendance at meetings outside of working hours, and you may be required to work from a range of locations across the Borough. About us We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work life balance, financial wellbeing, health, and professional development. Equity, Diversity and Inclusion Statement At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly. The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success. Recruitment Information Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a 'per application' basis. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment. Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre employment screening: Standard DBS Check Qualifications Check Professional Registration Check Three years of referencing Please note Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised. It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.
About the role Hillingdon is London's second largest borough. Our staff live across Hillingdon and beyond, with our main council offices at the Civic Centre in the heart of vibrant Uxbridge town centre. Putting our residents first is at the heart of everything we do, and we are embarking on an ambitious plan to modernise our service offering, while sustaining the high-quality delivery. We operate a busy, innovative and dynamic Legal Department, which is committed to providing high-quality, client focused legal services. The team works in close collaboration with our service areas providing a comprehensive support service across a wide range of Council areas including adult and children's care, planning, housing and litigation. Job Purpose To assist in the provision of an efficient and cost effective legal service to all relevant departments such as the Planning Team, Highways Team and Specialist Planning Team. Key Responsibilities Conduct of cases in all Courts, Tribunals, Civil and Criminal courts and before Tribunals, Inquiries etc. Instruct Counsel and other experts, as required. Draft legal documents, including section 106 agreements as required to fulfil client departments' functions. Attend and advise at Committee and Sub Committee meetings in relation to work undertaken by the Planning & Corporate Team. Attend and advise at meetings of working parties and officer groups as a representative of the Planning & Corporate Team. Provide legal advice to the departments served by the Planning Team as and when required. Keep clients, members and officers informed of new legislation and case law relevant to their operations to ensure sound appreciation of legal requirements. Provide legal comments for reports to Cabinet members, cabinet and other committees. Assist client departments in unravelling the implications of new legislation and case law. What we are looking for Our ideal candidate will have been admitted as a Solicitor, Barrister or Legal Executive in England and Wales or a Common Law jurisdiction, with a background in planning, highways or environmental law. You will have the ability to manage a demanding caseload, with high levels of attention to detail and a track record in effective decision making. You will have excellent communication skills, be highly organised and with a high degree of professionalism. What we offer The role offers a competitive salary of £46,512 to £50,574 per year. New employees are usually offered the starting salary of the band; however for more experienced candidates consideration may be made to join at a higher level within the band. We offer a range of company benefits. Local Government Pension Scheme (average salary pension) Flexible Working Hours 36 hour week for all full time staff Generous holiday entitlement - minimum 23 days a year (plus bank holidays), rising to 28 days after five years' service; for more senior positions up to 36 days Free parking (four days a week) if based at the Civic Centre Career breaks Season ticket loan Childcare vouchers in school summer holidays Access to a Credit Union Access to a wide range of training and courses Discount on a variety of adult education courses run by the Council Payment of professional fees where required Discounts at council owned leisure centres and swimming pools at Hillingdon (Uxbridge), Queensmead (South Ruislip), Highgrove (Ruislip) and Botwell Green (Hayes) Cycle purchase scheme Car sharing scheme Hillingdon Sports & Leisure benefits (discounts at leisure centres & pools) Salary Sacrifice Schemes (cycle purchase, electric vehicle leasing, additional voluntary pension contributions) Vivup benefits (various offers and discounts) Mental health support and counselling services (free 24 hour confidential advice, counselling, legal advice service for you and your immediate family) Travel support (season ticket loan and free car parking) Our borough offers fantastic transport links with the A40, M25, the Metropolitan, Elizabeth and Piccadilly lines all local to us, so you can travel to work with ease, with free parking within our own car park. We also offer hybrid working arrangements, with time balanced between the office and home. The role will require attendance at meetings outside of working hours, and you may be required to work from a range of locations across the Borough. About us We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work life balance, financial wellbeing, health, and professional development. Equity, Diversity and Inclusion Statement At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly. The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success. Recruitment Information Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a 'per application' basis. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment. Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre employment screening: Standard DBS Check Qualifications Check Professional Registration Check Three years of referencing Please note Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised. It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.
