Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Service Manager Location: Luton, floating support service based within the office and around different locations as required Salary: 35,000 Shift Pattern: 12 month fixed term contract working 20 hours per week Monday to Friday between 09:00 - 17:00 on rota. You may be required to work outside these hours as necessary to service requirements. You will also take part of the out of hours management on call rota. About the role This is an exciting new role to lead a brand new contract which supports the referral process from the Housing Solutions teams! The service focuses on providing floating and wraparound support to single applicants who are at risk of homelessness and are able to live independently, by providing a housing support plan towards resolving housing needs and support them into long-term, stable housing. As a Service Manager, you will oversee pilot operations, providing supervision and support to the team, case workers, and other external stakeholders. You will handle referrals to/from councils, allocate referrals to the team, and engage with council's data analysis and reporting to ensure continuous improvement and accountability. You will escalate any complex high risk or high needs cases to the council for reverse referrals and undertake regular monitoring and tracking of Housing Support Officers and Landlord Liaison performance to endure that KPIs and outcomes are being delivered. Further duties include: Ensure a person-centred care and support is provided for our participants Implement quality management and improvement systems Line Management/Leadership Managing overall service delivery Risk Management, Information Management, and Case Recording Financial Management About you We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, and residents. Someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment. Confident leadership skills and ability to inspire and motivate a team and residents directly Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems Ability to drive the service forward and implement improvements Confidence in managing complex situations and making decisions Ability to work at pace, using initiative, making decisions, and proactiveness in your approach Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards Be part of an organisation which believes good care and support improves lives. Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
May 19, 2025
Contractor
Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Service Manager Location: Luton, floating support service based within the office and around different locations as required Salary: 35,000 Shift Pattern: 12 month fixed term contract working 20 hours per week Monday to Friday between 09:00 - 17:00 on rota. You may be required to work outside these hours as necessary to service requirements. You will also take part of the out of hours management on call rota. About the role This is an exciting new role to lead a brand new contract which supports the referral process from the Housing Solutions teams! The service focuses on providing floating and wraparound support to single applicants who are at risk of homelessness and are able to live independently, by providing a housing support plan towards resolving housing needs and support them into long-term, stable housing. As a Service Manager, you will oversee pilot operations, providing supervision and support to the team, case workers, and other external stakeholders. You will handle referrals to/from councils, allocate referrals to the team, and engage with council's data analysis and reporting to ensure continuous improvement and accountability. You will escalate any complex high risk or high needs cases to the council for reverse referrals and undertake regular monitoring and tracking of Housing Support Officers and Landlord Liaison performance to endure that KPIs and outcomes are being delivered. Further duties include: Ensure a person-centred care and support is provided for our participants Implement quality management and improvement systems Line Management/Leadership Managing overall service delivery Risk Management, Information Management, and Case Recording Financial Management About you We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, and residents. Someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment. Confident leadership skills and ability to inspire and motivate a team and residents directly Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems Ability to drive the service forward and implement improvements Confidence in managing complex situations and making decisions Ability to work at pace, using initiative, making decisions, and proactiveness in your approach Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards Be part of an organisation which believes good care and support improves lives. Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Job Title: Head of IT & Systems Reports to: Director of Business Improvement Team: 2 IT Officers, 1 IT Assistant Location: Abercynon Contract: Permanent, Full-Time (35 hrs/week) Salary: £54,132 About the Organisation A values-driven housing provider based in South Wales, managing over 2,000 homes and delivering support services through partnerships and subsidiaries click apply for full job details
May 19, 2025
Full time
Job Title: Head of IT & Systems Reports to: Director of Business Improvement Team: 2 IT Officers, 1 IT Assistant Location: Abercynon Contract: Permanent, Full-Time (35 hrs/week) Salary: £54,132 About the Organisation A values-driven housing provider based in South Wales, managing over 2,000 homes and delivering support services through partnerships and subsidiaries click apply for full job details
Job Description Do you have what it takes to be a Relief Security Officer with SGS? We have an exciting opportunity for an enthusiastic Relief Security Officer to join our dynamic team on a zero-hour contract. This role is ideal for those looking to stay within the security industry or start a new career in security. This is a customer-facing role, and we are seeking candidates who can: Provide security services at various sites across a defined geographical area as required. Protect the customer's employees, property, and other assets in line with the relevant Assignment Instructions and site-specific customer requirements. Work under challenging circumstances, sometimes on short notice. Work variable shift times, including day and night shifts, depending on client requirements. Operate at various sites such as corporate front of house, warehousing, retail, and construction sites. To succeed in this role, you should be confident, articulate, and able to communicate effectively both orally and in writing. You will need reliable transportation or access to good public transport links to travel between sites. While demanding, a Relief Security Officer role with SGS provides an opportunity to demonstrate excellent customer service skills, engage with customers, clients, and visitors, and remain alert to security issues to ensure everyone's safety. Essential Skills: Availability to cover shifts at short notice when required. Must hold a valid SIA Door Supervisor's License. Right to work in the UK. Ability to provide a five-year checkable employment history or documentary evidence of any employment gaps, unemployment, self-employment, or education during that period. Our team is expected to be immaculately dressed, polite, and proactive in engaging with customers to deliver a high-quality customer experience and uphold our reputation for excellence. We are committed to equality in the workplace and proud to be a disability-confident employer. SGS Core Values - Integrity, Teamwork, Professionalism, Respect Rate of Pay: £12.21 per hour
May 19, 2025
Full time
Job Description Do you have what it takes to be a Relief Security Officer with SGS? We have an exciting opportunity for an enthusiastic Relief Security Officer to join our dynamic team on a zero-hour contract. This role is ideal for those looking to stay within the security industry or start a new career in security. This is a customer-facing role, and we are seeking candidates who can: Provide security services at various sites across a defined geographical area as required. Protect the customer's employees, property, and other assets in line with the relevant Assignment Instructions and site-specific customer requirements. Work under challenging circumstances, sometimes on short notice. Work variable shift times, including day and night shifts, depending on client requirements. Operate at various sites such as corporate front of house, warehousing, retail, and construction sites. To succeed in this role, you should be confident, articulate, and able to communicate effectively both orally and in writing. You will need reliable transportation or access to good public transport links to travel between sites. While demanding, a Relief Security Officer role with SGS provides an opportunity to demonstrate excellent customer service skills, engage with customers, clients, and visitors, and remain alert to security issues to ensure everyone's safety. Essential Skills: Availability to cover shifts at short notice when required. Must hold a valid SIA Door Supervisor's License. Right to work in the UK. Ability to provide a five-year checkable employment history or documentary evidence of any employment gaps, unemployment, self-employment, or education during that period. Our team is expected to be immaculately dressed, polite, and proactive in engaging with customers to deliver a high-quality customer experience and uphold our reputation for excellence. We are committed to equality in the workplace and proud to be a disability-confident employer. SGS Core Values - Integrity, Teamwork, Professionalism, Respect Rate of Pay: £12.21 per hour
Adecco specialist division North is delighted to be partnering exclusively with a fantastic regional Housing Association recruiting for a Principal Design & CDM Officer to work off their Yorkshire offices on a few months contract or on permanent basis. Job Purpose Ensure the provision of a comprehensive and professional Construction Design Management (CDM), Principal Designer service as required by the CDM Regulations, and associated Approved Code of Practice (ACOP). Provide assurance to the Head of Health and Safety to ensure all construction health, safety and environmental requirements meet current and future health and safety legislation and the needs of Vico Homes. Assist and support the Head of Health and Safety in delivering health and safety accreditations. Work with the Health and Safety Team to lead on delivering the health and safety function associated with construction and work practices both internally and externally. Candidate requirements NEBOSH construction safety certificate or equivalent. APS principal designer qualification. Substantial experience of all stages of the design and construction of a wide range of building types. Experience of carrying out the duties of Principal designer. Experience of carrying out H&S inspections. Ability to interpret and apply H&S legislation to provide practical solutions. Ability to compose and write basic reports and co-ordinate administration procedures thoroughly and accurately. Must be able to work flexibly between home and work base locations generally in the Wakefield region, to meet the needs of the service and organisation. Package & Benefits 42,272 - 45,886 37h /week 7% pension contribution Flexible work 27 days holiday (rising to 31 after 5 years' service) and statutory bank holidays; For additional information or ways to apply please call Allan Madden on (phone number removed) or email/(url removed).
May 19, 2025
Full time
Adecco specialist division North is delighted to be partnering exclusively with a fantastic regional Housing Association recruiting for a Principal Design & CDM Officer to work off their Yorkshire offices on a few months contract or on permanent basis. Job Purpose Ensure the provision of a comprehensive and professional Construction Design Management (CDM), Principal Designer service as required by the CDM Regulations, and associated Approved Code of Practice (ACOP). Provide assurance to the Head of Health and Safety to ensure all construction health, safety and environmental requirements meet current and future health and safety legislation and the needs of Vico Homes. Assist and support the Head of Health and Safety in delivering health and safety accreditations. Work with the Health and Safety Team to lead on delivering the health and safety function associated with construction and work practices both internally and externally. Candidate requirements NEBOSH construction safety certificate or equivalent. APS principal designer qualification. Substantial experience of all stages of the design and construction of a wide range of building types. Experience of carrying out the duties of Principal designer. Experience of carrying out H&S inspections. Ability to interpret and apply H&S legislation to provide practical solutions. Ability to compose and write basic reports and co-ordinate administration procedures thoroughly and accurately. Must be able to work flexibly between home and work base locations generally in the Wakefield region, to meet the needs of the service and organisation. Package & Benefits 42,272 - 45,886 37h /week 7% pension contribution Flexible work 27 days holiday (rising to 31 after 5 years' service) and statutory bank holidays; For additional information or ways to apply please call Allan Madden on (phone number removed) or email/(url removed).
Housing Partner (Housing Officer) Bracknell, Berkshire 3 to 6 month ongoing contract Mon to Fri 9am to 5pm (hybrid position) Responsibilities Deliver a proactive face-to-face tenancy management service, building relationships with new customers within a patch. You will support the customer journey at key stages of their tenancy such as viewings, new tenancy visits, tenancy audits, end of tenancy visits and property inspections for mutual exchanges and transfers. You will also be required to oversee complex general enquiries and provide information to support complaint resolution. Deal with applications for succession, assignment and other tenancy related matters in line with legislation, policy and the tenancy agreement. Support the Housing Project Lead with the letting of new build properties and embedding new neighbourhoods Take appropriate tenancy enforcement action, including legal proceedings when required for breaches of tenancy including tenancy fraud, nuisance behaviour, unauthorised alterations, overcrowding and abandonment. Work collaboratively with community safety colleagues when needed to support with initial information gathering and ongoing community safety work. Requirements Level 3 or equivalent CIH housing qualification or be committed to enrol within the first 12 months and successfully complete in a reasonable time period. GCSE pass in Maths and English, or equivalent Ability to understand tenancy and neighbourhood management and experience of delivering a front-line service in a related field. UK drivers license - requirement to drive own car PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
May 19, 2025
Seasonal
Housing Partner (Housing Officer) Bracknell, Berkshire 3 to 6 month ongoing contract Mon to Fri 9am to 5pm (hybrid position) Responsibilities Deliver a proactive face-to-face tenancy management service, building relationships with new customers within a patch. You will support the customer journey at key stages of their tenancy such as viewings, new tenancy visits, tenancy audits, end of tenancy visits and property inspections for mutual exchanges and transfers. You will also be required to oversee complex general enquiries and provide information to support complaint resolution. Deal with applications for succession, assignment and other tenancy related matters in line with legislation, policy and the tenancy agreement. Support the Housing Project Lead with the letting of new build properties and embedding new neighbourhoods Take appropriate tenancy enforcement action, including legal proceedings when required for breaches of tenancy including tenancy fraud, nuisance behaviour, unauthorised alterations, overcrowding and abandonment. Work collaboratively with community safety colleagues when needed to support with initial information gathering and ongoing community safety work. Requirements Level 3 or equivalent CIH housing qualification or be committed to enrol within the first 12 months and successfully complete in a reasonable time period. GCSE pass in Maths and English, or equivalent Ability to understand tenancy and neighbourhood management and experience of delivering a front-line service in a related field. UK drivers license - requirement to drive own car PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Your new company Birmingham City Council is dedicated to delivering high-quality housing services to its diverse and vibrant communities. The council is currently seeking an experienced Senior Housing Officer to join its team and lead on complex anti-social behaviour (ASB) cases, supporting efforts to create safer and more stable neighbourhoods across the city. Your new role In this role, you will be responsible for managing serious ASB cases while also providing guidance and support to junior Housing Officers handling lower-level incidents. Junior officers will initially investigate ASB reports, visit tenants, and collect the necessary documentation. Once reviewed, if the case requires escalation, you will take over and lead the investigation. You will be expected to prepare and submit court bundles and witness statements, apply for Possession Claims Online and Anti-Social Behaviour Injunctions when necessary, and attend court to represent the council. This is a hybrid role, combining remote work with on-site visits across Birmingham, so a driving license is preferred. What you'll need to succeed To succeed in this role, you should have proven experience in managing complex ASB cases within a housing or local authority setting. You will need a strong understanding of legal processes related to tenancy enforcement and ASB legislation, along with excellent communication skills, particularly in preparing legal documentation and representing the council in court. A proactive, assertive, and empathetic approach is essential, as is the ability to work collaboratively with internal teams and external partners. An enhanced DBS check is required for this position. What you'll get in return In return, you will receive a competitive hourly rate, along with the flexibility of hybrid working. You will have the opportunity to lead on high-impact cases, contribute to community safety, and gain valuable experience working with one of the UK's most respected local authorities. There is also potential for contract extension based on performance and service needs. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 19, 2025
Seasonal
Your new company Birmingham City Council is dedicated to delivering high-quality housing services to its diverse and vibrant communities. The council is currently seeking an experienced Senior Housing Officer to join its team and lead on complex anti-social behaviour (ASB) cases, supporting efforts to create safer and more stable neighbourhoods across the city. Your new role In this role, you will be responsible for managing serious ASB cases while also providing guidance and support to junior Housing Officers handling lower-level incidents. Junior officers will initially investigate ASB reports, visit tenants, and collect the necessary documentation. Once reviewed, if the case requires escalation, you will take over and lead the investigation. You will be expected to prepare and submit court bundles and witness statements, apply for Possession Claims Online and Anti-Social Behaviour Injunctions when necessary, and attend court to represent the council. This is a hybrid role, combining remote work with on-site visits across Birmingham, so a driving license is preferred. What you'll need to succeed To succeed in this role, you should have proven experience in managing complex ASB cases within a housing or local authority setting. You will need a strong understanding of legal processes related to tenancy enforcement and ASB legislation, along with excellent communication skills, particularly in preparing legal documentation and representing the council in court. A proactive, assertive, and empathetic approach is essential, as is the ability to work collaboratively with internal teams and external partners. An enhanced DBS check is required for this position. What you'll get in return In return, you will receive a competitive hourly rate, along with the flexibility of hybrid working. You will have the opportunity to lead on high-impact cases, contribute to community safety, and gain valuable experience working with one of the UK's most respected local authorities. There is also potential for contract extension based on performance and service needs. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
The post-holder will be proactively delivering Housing Options Advice, investigating householder circumstances and undertaking statutory assessments in order to determine the best options and resources available on a case by case basis for Homeless Clientss. The person will ensure statutory requirements are met and local team targets are delivered through case work and referrals. Detailed knowledge of HRA and the relevant legislation is essential as is being extremely organised and ability to work on related project work linked with the role. What we a looking for from you : Experience directly interviewing homeless clients under Part 6 and 7 of the Housing Act 2017 Working knowledge of carrying out reviews in a busy environment, liaising with external parties when necessary Up to date knowledge of the Housing Act 1996 and other relevant case laws which would help inform your decision making What are your responsibilities? Responsible for reviewing decisions made under Part 6 and Part 7 of the Housing Act 1996 Provide advice and guidance on how to improve Section 184 decision letters. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to
May 18, 2025
Seasonal
The post-holder will be proactively delivering Housing Options Advice, investigating householder circumstances and undertaking statutory assessments in order to determine the best options and resources available on a case by case basis for Homeless Clientss. The person will ensure statutory requirements are met and local team targets are delivered through case work and referrals. Detailed knowledge of HRA and the relevant legislation is essential as is being extremely organised and ability to work on related project work linked with the role. What we a looking for from you : Experience directly interviewing homeless clients under Part 6 and 7 of the Housing Act 2017 Working knowledge of carrying out reviews in a busy environment, liaising with external parties when necessary Up to date knowledge of the Housing Act 1996 and other relevant case laws which would help inform your decision making What are your responsibilities? Responsible for reviewing decisions made under Part 6 and Part 7 of the Housing Act 1996 Provide advice and guidance on how to improve Section 184 decision letters. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate. Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to
M&E Compliance Manager We are seeking a dedicated M&E Compliance Manager to lead on the delivery of statutory compliance and planned safety programmes across housing stock, working with a charity committed to providing safe, compliant, and well-maintained homes. Position: M&E Compliance Manager Salary: £55,695 per annum Location: London / Hybrid Contract: Permanent, Full Time Closing Date: 29th May Interview Date: 5th June to be held at head office in Stoke Newington About the Role This pivotal role will manage, and coordinate inspections and remedial works related to gas, electrical safety, water hygiene, asbestos, fire safety, and lifts. You ll lead a small team and work closely with delivery partners, ensuring that all compliance activities are effectively scheduled, completed, and auditable in line with legislation and sector best practice. Key responsibilities include: Delivering planned compliance work programmes and overseeing contractor performance. Leading statutory inspections and managing compliance records via property databases. Providing assurance that IDS meets the standards set by the Regulatory Framework for Social Housing and other regulatory bodies. Managing and developing a small team of Compliance Officers. Promoting a strong culture of safety, transparency, and continuous improvement. About You You ll bring a strong background in property compliance, a working knowledge of building safety legislation, and the leadership skills to drive performance and improvement. You will have: Proven experience in managing statutory M&E compliance in a housing or property context A relevant technical or compliance qualification (e.g. NEBOSH, IWFM, HNC/HND in Building Services) Strong knowledge of H&S legislation, the Building Safety Act 2022, and CDM regulations Demonstrable success managing contractors and compliance systems Excellent leadership and stakeholder engagement skills Strong analytical and reporting capability using system-based compliance data A values-led approach and the ability to thrive under pressure If you re looking for a high-impact role in a values-led organisation that genuinely cares about its residents and team, we d love to hear from you. About the Organisation The organisation manages over 1,400 homes across London and Hertsmere, with a legacy of providing quality housing for over a century. Committed to safety, inclusivity, and innovation, the team works to create vibrant communities and maintain homes to the highest standards. Other roles you may have experience of could include: Compliance Manager, Building Services Manager, Fire Safety Manager, Health & Safety Compliance Officer, Contracts Manager, Technical Services Manager, or M&E Manager.
May 18, 2025
Full time
M&E Compliance Manager We are seeking a dedicated M&E Compliance Manager to lead on the delivery of statutory compliance and planned safety programmes across housing stock, working with a charity committed to providing safe, compliant, and well-maintained homes. Position: M&E Compliance Manager Salary: £55,695 per annum Location: London / Hybrid Contract: Permanent, Full Time Closing Date: 29th May Interview Date: 5th June to be held at head office in Stoke Newington About the Role This pivotal role will manage, and coordinate inspections and remedial works related to gas, electrical safety, water hygiene, asbestos, fire safety, and lifts. You ll lead a small team and work closely with delivery partners, ensuring that all compliance activities are effectively scheduled, completed, and auditable in line with legislation and sector best practice. Key responsibilities include: Delivering planned compliance work programmes and overseeing contractor performance. Leading statutory inspections and managing compliance records via property databases. Providing assurance that IDS meets the standards set by the Regulatory Framework for Social Housing and other regulatory bodies. Managing and developing a small team of Compliance Officers. Promoting a strong culture of safety, transparency, and continuous improvement. About You You ll bring a strong background in property compliance, a working knowledge of building safety legislation, and the leadership skills to drive performance and improvement. You will have: Proven experience in managing statutory M&E compliance in a housing or property context A relevant technical or compliance qualification (e.g. NEBOSH, IWFM, HNC/HND in Building Services) Strong knowledge of H&S legislation, the Building Safety Act 2022, and CDM regulations Demonstrable success managing contractors and compliance systems Excellent leadership and stakeholder engagement skills Strong analytical and reporting capability using system-based compliance data A values-led approach and the ability to thrive under pressure If you re looking for a high-impact role in a values-led organisation that genuinely cares about its residents and team, we d love to hear from you. About the Organisation The organisation manages over 1,400 homes across London and Hertsmere, with a legacy of providing quality housing for over a century. Committed to safety, inclusivity, and innovation, the team works to create vibrant communities and maintain homes to the highest standards. Other roles you may have experience of could include: Compliance Manager, Building Services Manager, Fire Safety Manager, Health & Safety Compliance Officer, Contracts Manager, Technical Services Manager, or M&E Manager.
City Group Recruitment
Burton-on-trent, Staffordshire
Job Title: Dedicated Relief Security Officer Location: Burton-on-Trent, DE13 Hours: Various Full flexibility required Pay Rate: 12.60 per hour Type of Site: Corporate / Sports / Arena About Us Our client is a dynamic and forward-thinking, privately-owned company, known for delivering professional, integrated, and bespoke security and facilities management services. With operations spanning various sectors including education, healthcare, corporate estate management, warehousing and distribution, and retail parks they offer scalable and adaptable solutions tailored to each clients unique needs. Role Overview We are currently seeking a Dedicated Relief Security Officer to join our team in Burton-on-Trent. This is a vital position supporting our core security team by covering shifts during annual leave, sickness, and special events. You'll be fully trained to meet the high standards required on each site and will play a key role in maintaining safety and security. Duties: Undergo training to meet the same standards as the core site team. Provide reliable support to cover staff absences, including annual leave, sickness, and special events. Assist with stewarding duties and other operational tasks as needed. Be available for additional assignments within the local area, including Birmingham, Coventry, and across the West Midlands region. Audit and review security processes regularly What We're Looking For Essential: Valid SIA Door Supervisor Licence Valid UK Driving Licence First Aid at Work certification Skills & Attributes: Excellent observation skills and attention to detail Strong verbal and written communication skills Ability to remain calm under pressure and in stressful situations Physically fit and capable of standing/walking for extended periods Why Join Us? City Group is committed to creating an inclusive and supportive work environment. We celebrate diversity and encourage applications from candidates of all backgrounds, regardless of race, gender, religion, sexual orientation, disability, or age. Your commitment to safety and professionalism will be highly valued and rewarded in a dynamic team environment.
May 18, 2025
Full time
Job Title: Dedicated Relief Security Officer Location: Burton-on-Trent, DE13 Hours: Various Full flexibility required Pay Rate: 12.60 per hour Type of Site: Corporate / Sports / Arena About Us Our client is a dynamic and forward-thinking, privately-owned company, known for delivering professional, integrated, and bespoke security and facilities management services. With operations spanning various sectors including education, healthcare, corporate estate management, warehousing and distribution, and retail parks they offer scalable and adaptable solutions tailored to each clients unique needs. Role Overview We are currently seeking a Dedicated Relief Security Officer to join our team in Burton-on-Trent. This is a vital position supporting our core security team by covering shifts during annual leave, sickness, and special events. You'll be fully trained to meet the high standards required on each site and will play a key role in maintaining safety and security. Duties: Undergo training to meet the same standards as the core site team. Provide reliable support to cover staff absences, including annual leave, sickness, and special events. Assist with stewarding duties and other operational tasks as needed. Be available for additional assignments within the local area, including Birmingham, Coventry, and across the West Midlands region. Audit and review security processes regularly What We're Looking For Essential: Valid SIA Door Supervisor Licence Valid UK Driving Licence First Aid at Work certification Skills & Attributes: Excellent observation skills and attention to detail Strong verbal and written communication skills Ability to remain calm under pressure and in stressful situations Physically fit and capable of standing/walking for extended periods Why Join Us? City Group is committed to creating an inclusive and supportive work environment. We celebrate diversity and encourage applications from candidates of all backgrounds, regardless of race, gender, religion, sexual orientation, disability, or age. Your commitment to safety and professionalism will be highly valued and rewarded in a dynamic team environment.
A forward-thinking Housing Association (not-for-profit organisation) focused on empowering individuals to achieve stability, seeks a talented Digital Communications Officer to shape and grow its digital presence. At the early stages of its Digital Communications journey, the role involves developing and managing digital channels using co-creation techniques and technical expertise. Reporting directly to Head of Corporate Communications, the successful candidate will engage internal and external audiences by creating accurate, compelling and timely content across platforms. Offered as a permanent contract, the position of Digital Communications Officer provides a competitive salary, appealing company benefits, attractive working environment, hybrid working (2 days office/3 days home) and flexi time (total working hours per week 37.5 hrs, with core hours being any time between Monday to Friday 8am - 6pm). Ideal candidate would possess expertise in Digital Channel Development and Management, Content Creation and Strategy and Analytics and Improvement. Candidates will be required to undergo a DBS check. Duties of Digital Communications Officer: Build and deliver a staff intranet with content and editor training Develop LinkedIn content with internal teams Align digital communication plans with company goals Create engaging, SEO-optimised content for websites, social media and newsletters Maintain and update the website, collaborate with external developers to improve functionality Design email campaigns, manage lists, and analyse performance Use Google Analytics for insights and improvements Foster engagement on digital platforms and respond to queries Manage crisis communications and address online issues Stay updated on digital communication trends and best practices Organise workshops and refine web content Leverage web management systems for smooth implementation Craft copy, create diverse content and boost social media engagement Oversee digital communications for intranets and websites Deliver digital campaigns with project management skills Support GDPR-compliant systems and best practices Support digital communications within housing, local authority, charity, or voluntary sectors Plan and execute marketing campaigns via email platforms Enhance engagement through digital channels, tools, and web systems Support digital transformation (professional body membership desirable) Skills/attributes required by Digital Communications Officer : Degree-level education or equivalent experience - essential Understanding of digital technologies like SEO, Google Analytics, LinkedIn, CMS, Microsoft 365, Adobe Creative and Google Ads Strong written and verbal communication skills, including copywriting and editing Graphic design skills for creating visually appealing digital content Organisational and time management skills with initiative Administrative expertise, ensuring GDPR compliance and best practices Strong interpersonal and collaborative abilities to refocus and manage changing priorities Crisis communication expertise for reputation management Passion for creating diverse online content (video, infographics, blogs, social posts) Knowledge of email platforms like Mailchimp for marketing campaigns Location: Birmingham, West Midlands Hybrid role (2 days Office/3 days Home working) Hours: Monday to Friday total 37.5 hours per week Flexitime (core hours 8 am 6 pm) Salary: £34,084.00 p.a. Benefits: Pension, Enhanced Holiday Entitlement, Family Friendly Policies, Cycle to Work, Life/Health Insurance and Discount Portal Contract: Permanent If you have the skills required to fulfil the role of Digital Communications Officer , please APPLY TODAY!
May 17, 2025
Full time
A forward-thinking Housing Association (not-for-profit organisation) focused on empowering individuals to achieve stability, seeks a talented Digital Communications Officer to shape and grow its digital presence. At the early stages of its Digital Communications journey, the role involves developing and managing digital channels using co-creation techniques and technical expertise. Reporting directly to Head of Corporate Communications, the successful candidate will engage internal and external audiences by creating accurate, compelling and timely content across platforms. Offered as a permanent contract, the position of Digital Communications Officer provides a competitive salary, appealing company benefits, attractive working environment, hybrid working (2 days office/3 days home) and flexi time (total working hours per week 37.5 hrs, with core hours being any time between Monday to Friday 8am - 6pm). Ideal candidate would possess expertise in Digital Channel Development and Management, Content Creation and Strategy and Analytics and Improvement. Candidates will be required to undergo a DBS check. Duties of Digital Communications Officer: Build and deliver a staff intranet with content and editor training Develop LinkedIn content with internal teams Align digital communication plans with company goals Create engaging, SEO-optimised content for websites, social media and newsletters Maintain and update the website, collaborate with external developers to improve functionality Design email campaigns, manage lists, and analyse performance Use Google Analytics for insights and improvements Foster engagement on digital platforms and respond to queries Manage crisis communications and address online issues Stay updated on digital communication trends and best practices Organise workshops and refine web content Leverage web management systems for smooth implementation Craft copy, create diverse content and boost social media engagement Oversee digital communications for intranets and websites Deliver digital campaigns with project management skills Support GDPR-compliant systems and best practices Support digital communications within housing, local authority, charity, or voluntary sectors Plan and execute marketing campaigns via email platforms Enhance engagement through digital channels, tools, and web systems Support digital transformation (professional body membership desirable) Skills/attributes required by Digital Communications Officer : Degree-level education or equivalent experience - essential Understanding of digital technologies like SEO, Google Analytics, LinkedIn, CMS, Microsoft 365, Adobe Creative and Google Ads Strong written and verbal communication skills, including copywriting and editing Graphic design skills for creating visually appealing digital content Organisational and time management skills with initiative Administrative expertise, ensuring GDPR compliance and best practices Strong interpersonal and collaborative abilities to refocus and manage changing priorities Crisis communication expertise for reputation management Passion for creating diverse online content (video, infographics, blogs, social posts) Knowledge of email platforms like Mailchimp for marketing campaigns Location: Birmingham, West Midlands Hybrid role (2 days Office/3 days Home working) Hours: Monday to Friday total 37.5 hours per week Flexitime (core hours 8 am 6 pm) Salary: £34,084.00 p.a. Benefits: Pension, Enhanced Holiday Entitlement, Family Friendly Policies, Cycle to Work, Life/Health Insurance and Discount Portal Contract: Permanent If you have the skills required to fulfil the role of Digital Communications Officer , please APPLY TODAY!
Interim Void Surveyor, 6-Month contract, £350 p/day Inside IR35 Your new company We are looking for a proactive and skilled Interim Void Surveyor to join a Local Authority in London. This role is essential in ensuring that vacant properties are quickly and efficiently brought back into use, meeting the highest standards of safety and habitability. You will be responsible for inspecting void properties, identifying necessary repairs, and coordinating the refurbishment process. Your new role Conduct thorough inspections of void properties to identify necessary repairs and maintenance.Prepare detailed reports outlining findings and recommended actions.Coordinate with contractors and maintenance teams to ensure timely and high-quality completion of refurbishment works.Ensure all works comply with health and safety regulations and housing standards.Liaise with housing officers and other stakeholders to facilitate the smooth turnaround of void properties.Monitor and manage budgets related to void property repairs and maintenance. What you'll need to succeed Proven experience in a similar role, preferably within a local authority or housing association.Strong knowledge of building construction, maintenance, and repair techniques.Excellent report writing and communication skills.Ability to manage multiple tasks and work under pressure.Relevant qualifications in building surveying or a related field.Full UK driving licence. What you'll get in return Flexible working options available.Long-term contract opportunity. Competitive daily rate on offer. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 17, 2025
Seasonal
Interim Void Surveyor, 6-Month contract, £350 p/day Inside IR35 Your new company We are looking for a proactive and skilled Interim Void Surveyor to join a Local Authority in London. This role is essential in ensuring that vacant properties are quickly and efficiently brought back into use, meeting the highest standards of safety and habitability. You will be responsible for inspecting void properties, identifying necessary repairs, and coordinating the refurbishment process. Your new role Conduct thorough inspections of void properties to identify necessary repairs and maintenance.Prepare detailed reports outlining findings and recommended actions.Coordinate with contractors and maintenance teams to ensure timely and high-quality completion of refurbishment works.Ensure all works comply with health and safety regulations and housing standards.Liaise with housing officers and other stakeholders to facilitate the smooth turnaround of void properties.Monitor and manage budgets related to void property repairs and maintenance. What you'll need to succeed Proven experience in a similar role, preferably within a local authority or housing association.Strong knowledge of building construction, maintenance, and repair techniques.Excellent report writing and communication skills.Ability to manage multiple tasks and work under pressure.Relevant qualifications in building surveying or a related field.Full UK driving licence. What you'll get in return Flexible working options available.Long-term contract opportunity. Competitive daily rate on offer. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Fire Safety Project Officer Bedford (Hybrid) £43,500 including car allowance Permanent Full time (37 hours per week) We are looking for a Fire Safety Project Officer to assist bpha s competent person in relation to fire safety under the relevant legislation and support the lead office on fire safety. You will work closely with and support the Building Safety Manager, Fire Safety Project Manager and Fire Safety Officers in their roles to ensure that bpha meets it s legal obligations as a minimum requirement are met across all buildings. You actively engage with all internal and external stakeholders to promote and raise fire safety awareness and through continuous improvements increase safety of our customers, buildings and communities through Fire Safety Projects. What you will be doing: Ensuring that Fire Safety projects and work programmes are well planned, and performance targets are known before the start of each project to enable measurement of contractor performance Ensure all Fire Safety projects are undertaken to accord with bpha s cost, time, quality expectations and seek to ensure performance which consistently meets bpha s requirements Make recommendations on the fire safety protective and preventative measures required Provide fire safety advice and guidance to managers, employees, contractors and partner agencies in accordance with current fire legislation and service policy Promote fire safety amongst residents and propose measures to minimise risks and improve fire safety within bpha stock Develop and deliver fire safety training to employees on relevant fire safety legislation and best practice Work closely with the Building Safety Manager, Fire Safety Project Manager and deputies when required across all Buildings We d love to meet someone with: Demonstrate extensive experience of operating independently in a legislative fire safety enforcement or fire risk assessment environment, including experience of carrying out or auditing fire risk assessments in both complex and simple housing properties A comprehensive understanding of the legislation, codes of practice and guidance applicable to fire safety in housing Experience of managing contracts An understanding of health and safety in Construction Fire Risk Assessment Qualification Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays (Rising with services to 33 days plus bank hols) A generous contributory pension scheme Private health care Free life assurance Enhanced family leave Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note the successful candidate will need to complete a basic DBS application. Closing date: 30th May 2025 We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
May 17, 2025
Full time
Fire Safety Project Officer Bedford (Hybrid) £43,500 including car allowance Permanent Full time (37 hours per week) We are looking for a Fire Safety Project Officer to assist bpha s competent person in relation to fire safety under the relevant legislation and support the lead office on fire safety. You will work closely with and support the Building Safety Manager, Fire Safety Project Manager and Fire Safety Officers in their roles to ensure that bpha meets it s legal obligations as a minimum requirement are met across all buildings. You actively engage with all internal and external stakeholders to promote and raise fire safety awareness and through continuous improvements increase safety of our customers, buildings and communities through Fire Safety Projects. What you will be doing: Ensuring that Fire Safety projects and work programmes are well planned, and performance targets are known before the start of each project to enable measurement of contractor performance Ensure all Fire Safety projects are undertaken to accord with bpha s cost, time, quality expectations and seek to ensure performance which consistently meets bpha s requirements Make recommendations on the fire safety protective and preventative measures required Provide fire safety advice and guidance to managers, employees, contractors and partner agencies in accordance with current fire legislation and service policy Promote fire safety amongst residents and propose measures to minimise risks and improve fire safety within bpha stock Develop and deliver fire safety training to employees on relevant fire safety legislation and best practice Work closely with the Building Safety Manager, Fire Safety Project Manager and deputies when required across all Buildings We d love to meet someone with: Demonstrate extensive experience of operating independently in a legislative fire safety enforcement or fire risk assessment environment, including experience of carrying out or auditing fire risk assessments in both complex and simple housing properties A comprehensive understanding of the legislation, codes of practice and guidance applicable to fire safety in housing Experience of managing contracts An understanding of health and safety in Construction Fire Risk Assessment Qualification Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays (Rising with services to 33 days plus bank hols) A generous contributory pension scheme Private health care Free life assurance Enhanced family leave Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note the successful candidate will need to complete a basic DBS application. Closing date: 30th May 2025 We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Wakefield and District Housing Limited
Wakefield, Yorkshire
Up to 37 available (flexible working welcomed) End Date 30/05/2025 Reference W058/25 We have an exciting opportunity within our Health and Safety team and are looking for the right person to fill the role of Principal Designer and Safety Officer. This would suit an individual who has an in depth understanding of the requirements relating to construction health and safety and the role of the principal designer and is able to communicate this enthusiastically and effectively. What you'll be doing You would be working closely as part of a team, inputting your ideas and developing yourself in one of Yorkshires leading Social Housing Providers. Working with and supporting others, your ability to communicate, build relationships and listen will be as important as your knowledge. You will be responsible for providing a comprehensive and professional Construction Design Management (CDM), Principal Designer service as required by the CDM Regulations, and associated Approved Codes of Practice (ACOP). As well as working with the Health and Safety Team to lead on delivering the health and safety function associated with construction and associated work practices both internally and externally. You will work with the Health and Safety team in maintaining our high standards, including our ISO45001 accreditation and help in delivering the organisation's longer term vision for health, safety and wellbeing. You will be working for an organisation which embraces a "Worksmart" approach at the heart of its business, meaning using the available technology to work between home, office and other locations, to best suit the needs of the organisation as well as your needs. Giving you the opportunity to achieve a much healthier work / life balance. What we're looking for NEBOSH construction safety certificate or equivalent. Substantial experience of all stages of the design and construction of a wide range of building types. Experience of carrying out the duties of Principal designer. Experience of carrying out H&S inspections. Ability to interpret and apply H&S legislation to provide practical solutions. Ability to compose and write basic reports and co-ordinate administration procedures thoroughly and accurately. Must be able to work flexibly between home and work base locations generally in the Wakefield region, to meet the needs of the service and organisation. Please note that although regular travel is not a key element of this role and will generally fall within the Wakefield and district area, a full, valid driving licence and daily access to a car with business insurance is a requirement of the post. For more information or an informal chat about this role, please contact Paula Norton Head of Health and Safety on . Please note: interviews will be held on 10 June 2025. Vico Homes is accredited by Investors in People, which means we recognise that our colleagues are our most valuable asset. As an employer we can offer you a great set of benefits which includes: 26 days holiday (rising to 31 after 5 years' service) and statutory bank holidays; an extra day off on your birthday; happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns; a wide range of personal development opportunities; a fantastic health and wellbeing package; access to Vico Homes Rewards for a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme; one day to take part in our Volunteering Scheme; and "cycle to work" scheme and discounted shopping platform. We are an equal opportunities employer and welcome applications from all. How to apply Read the job description, person specification and guidance notes below. Complete the supporting information form below with details of how you meet the person specification. We also encourage you to provide your CV if you have one but please remove any information that identifies you (e.g. your name and address). Email your supporting information form, and CV if you have one, before the closing date. Applications close at midnight on the date specified at the top of this page. What happens next? You'll receive an automatic reply to let you know we've received your application. We'll then score all the applications against the person specification and contact you to let you know if we're inviting you to interview. If you have any questions, please contact our Recruitment Team on the email address above. Principal Designer and Safety Officer job description
May 16, 2025
Full time
Up to 37 available (flexible working welcomed) End Date 30/05/2025 Reference W058/25 We have an exciting opportunity within our Health and Safety team and are looking for the right person to fill the role of Principal Designer and Safety Officer. This would suit an individual who has an in depth understanding of the requirements relating to construction health and safety and the role of the principal designer and is able to communicate this enthusiastically and effectively. What you'll be doing You would be working closely as part of a team, inputting your ideas and developing yourself in one of Yorkshires leading Social Housing Providers. Working with and supporting others, your ability to communicate, build relationships and listen will be as important as your knowledge. You will be responsible for providing a comprehensive and professional Construction Design Management (CDM), Principal Designer service as required by the CDM Regulations, and associated Approved Codes of Practice (ACOP). As well as working with the Health and Safety Team to lead on delivering the health and safety function associated with construction and associated work practices both internally and externally. You will work with the Health and Safety team in maintaining our high standards, including our ISO45001 accreditation and help in delivering the organisation's longer term vision for health, safety and wellbeing. You will be working for an organisation which embraces a "Worksmart" approach at the heart of its business, meaning using the available technology to work between home, office and other locations, to best suit the needs of the organisation as well as your needs. Giving you the opportunity to achieve a much healthier work / life balance. What we're looking for NEBOSH construction safety certificate or equivalent. Substantial experience of all stages of the design and construction of a wide range of building types. Experience of carrying out the duties of Principal designer. Experience of carrying out H&S inspections. Ability to interpret and apply H&S legislation to provide practical solutions. Ability to compose and write basic reports and co-ordinate administration procedures thoroughly and accurately. Must be able to work flexibly between home and work base locations generally in the Wakefield region, to meet the needs of the service and organisation. Please note that although regular travel is not a key element of this role and will generally fall within the Wakefield and district area, a full, valid driving licence and daily access to a car with business insurance is a requirement of the post. For more information or an informal chat about this role, please contact Paula Norton Head of Health and Safety on . Please note: interviews will be held on 10 June 2025. Vico Homes is accredited by Investors in People, which means we recognise that our colleagues are our most valuable asset. As an employer we can offer you a great set of benefits which includes: 26 days holiday (rising to 31 after 5 years' service) and statutory bank holidays; an extra day off on your birthday; happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns; a wide range of personal development opportunities; a fantastic health and wellbeing package; access to Vico Homes Rewards for a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme; one day to take part in our Volunteering Scheme; and "cycle to work" scheme and discounted shopping platform. We are an equal opportunities employer and welcome applications from all. How to apply Read the job description, person specification and guidance notes below. Complete the supporting information form below with details of how you meet the person specification. We also encourage you to provide your CV if you have one but please remove any information that identifies you (e.g. your name and address). Email your supporting information form, and CV if you have one, before the closing date. Applications close at midnight on the date specified at the top of this page. What happens next? You'll receive an automatic reply to let you know we've received your application. We'll then score all the applications against the person specification and contact you to let you know if we're inviting you to interview. If you have any questions, please contact our Recruitment Team on the email address above. Principal Designer and Safety Officer job description
Temporary Customer Resolution Officer Job St Helens £17ph + holiday pay Circa 3 months Immediate Start Your new company A large social housing provider which prides itself on providing great spaces for the community, my client is a reputable employer in the area and is looking for a dedicated Customer Resolution Officer to join their growing team on a temporary basis! Your new role Slotting into a busy team, you will be handling stage 1 and stage 2 complaints that are registered across various divisions, you will be managing a case load of circa 20 complaints at any one time, ensuring high standards of customer delivery. Working aligned to the Housing Ombudsman's Complaint Handling Code, you will be ensuring that the complaints are managed aligned with regulatory requirements, and making sure appropriate actions are taken within set-out timeframes. You will be managing complaints from a variety of individuals, and be able to take an empathetic approach to handle with care and tact. Working based in St Helens, you will be office-based for the initial training period, but may be able to work from home 2 days per week once your work is of a satisfactory standard. What you'll need to succeed You will be an excellent communicator, and be able to manage a workload of varying timelines appropriately. You will be able to put your fantastic people skills to good use by adapting your delivery as needed. Previous experience working within the Housing Ombudsman's Complaint Handling Code standards would be highly advantageous for this role, however a background in handling stage 1 or 2 complaints in different areas will be considered. You will be available at short notice, and pride yourself on your standard of work! What you'll get in return You will have a fantastic hourly rate of £17.22ph + holiday pay for your 37.5 hour working week for your 3-month post. You will have access to free on-site parking, and excellent local transport links within a short walking distance. Joining a large and fantastic local employer, this role will add exceptional value to any CV! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 16, 2025
Seasonal
Temporary Customer Resolution Officer Job St Helens £17ph + holiday pay Circa 3 months Immediate Start Your new company A large social housing provider which prides itself on providing great spaces for the community, my client is a reputable employer in the area and is looking for a dedicated Customer Resolution Officer to join their growing team on a temporary basis! Your new role Slotting into a busy team, you will be handling stage 1 and stage 2 complaints that are registered across various divisions, you will be managing a case load of circa 20 complaints at any one time, ensuring high standards of customer delivery. Working aligned to the Housing Ombudsman's Complaint Handling Code, you will be ensuring that the complaints are managed aligned with regulatory requirements, and making sure appropriate actions are taken within set-out timeframes. You will be managing complaints from a variety of individuals, and be able to take an empathetic approach to handle with care and tact. Working based in St Helens, you will be office-based for the initial training period, but may be able to work from home 2 days per week once your work is of a satisfactory standard. What you'll need to succeed You will be an excellent communicator, and be able to manage a workload of varying timelines appropriately. You will be able to put your fantastic people skills to good use by adapting your delivery as needed. Previous experience working within the Housing Ombudsman's Complaint Handling Code standards would be highly advantageous for this role, however a background in handling stage 1 or 2 complaints in different areas will be considered. You will be available at short notice, and pride yourself on your standard of work! What you'll get in return You will have a fantastic hourly rate of £17.22ph + holiday pay for your 37.5 hour working week for your 3-month post. You will have access to free on-site parking, and excellent local transport links within a short walking distance. Joining a large and fantastic local employer, this role will add exceptional value to any CV! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Randstad Construction & Property
Seaham, County Durham
Horticultural and Estates Officer 13.19 per hour 3 months minimum Surrounding Durham and Seaham areas. Driving Licence essential Great opportunity to work with my social housing client. You will need to deliver a pro-active, customer-focused estate service that works alongside the team. You will need to ensure communal areas and other external areas on estates remain clean, safe and free from litter and fly-tipping. Main duties will include: Regularly inspect estates and take appropriate action to maintain a high standard of environmental cleanliness. Report any potential breaches of tenancy or issues in relation to private properties Carry out minor repairs to our properties to prevent further deterioration or vandalism Carry out inspections to our communal areas within flat blocks as required Under-take general gardening and maintenance tasks to our properties and areas of land as required Assist in the delivery of leaflets or other information to residents as required Be the first point of contact responding to vulnerable and elderly customers requiring the handy person service Liaise with Coucils other agencies to resolve pest control issues Work in partnership with Council and other agencies to identify and resolve any safety risks or hazards on estates, including dangerous trees, street lighting, pot holes or broken pavements Carry out needle searches to void properties where require Report any outstanding repairs in respect of believe assets Support believe in the training and development of any apprentices through their day to day work Comply with the organisation confidentiality and information security policies at all times Your duties may vary from time to time within the broad remit of your role and grade. For more information please contact: Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 16, 2025
Seasonal
Horticultural and Estates Officer 13.19 per hour 3 months minimum Surrounding Durham and Seaham areas. Driving Licence essential Great opportunity to work with my social housing client. You will need to deliver a pro-active, customer-focused estate service that works alongside the team. You will need to ensure communal areas and other external areas on estates remain clean, safe and free from litter and fly-tipping. Main duties will include: Regularly inspect estates and take appropriate action to maintain a high standard of environmental cleanliness. Report any potential breaches of tenancy or issues in relation to private properties Carry out minor repairs to our properties to prevent further deterioration or vandalism Carry out inspections to our communal areas within flat blocks as required Under-take general gardening and maintenance tasks to our properties and areas of land as required Assist in the delivery of leaflets or other information to residents as required Be the first point of contact responding to vulnerable and elderly customers requiring the handy person service Liaise with Coucils other agencies to resolve pest control issues Work in partnership with Council and other agencies to identify and resolve any safety risks or hazards on estates, including dangerous trees, street lighting, pot holes or broken pavements Carry out needle searches to void properties where require Report any outstanding repairs in respect of believe assets Support believe in the training and development of any apprentices through their day to day work Comply with the organisation confidentiality and information security policies at all times Your duties may vary from time to time within the broad remit of your role and grade. For more information please contact: Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Contract Manager (Estates / Environmental Services) City : Birmingham B15 1LZ Salary : 52,120 per annum Hours : 35 hours per week Contract : Permanent We're seeking a Contract Manager to join our Housing Management team, supporting the delivery of safe and thriving communities which our tenants are proud to call home. This is a fantastic opportunity for an experienced and knowledgeable Estates/Environmental Services professional who is passionate about ensuring we can provide homes in a safe, well-maintained environment. Utilising your contract management skills and financial acumen, you'll lead on the procurement, management and monitoring of different service contracts, from grounds maintenance to tree surgery and communal cleaning to name a few; ensuring the delivery of high-quality services, focussing on getting things right first time and continuously improving the service. You'll be accountable for developing and implementing contract management frameworks, as well as undertaking regular performance reviews. As well as managing the performance of contractors, you'll also lead and manage the performance and development of your team of Contract Officers and Administrators, providing coaching and other development support as required. As we embark upon delivering our Tenants at Heart Corporate Plan (Apply online only), our whole focus is to put the tenant at the heart of what we do. Tenant involvement is a key part of this role; gaining their insights and support when services are procured, and ongoing monitoring, through inspections and customer satisfaction. You'll be responsible for ensuring tenants are kept informed about performance and variations to contracts, as well liaising with tenants to resolve issues and complaints. You'll also be responsible for providing performance related data for internal and external reporting. Our ideal candidate? We're looking for a customer-focussed individual who can build strong stakeholder relationships to deliver high standards of service and drive continuous improvement. Your application will also demonstrate: Experience of procuring environmental, communal and/or estates management services, such as grounds maintenance, cleaning, waste management, pest control etc. Proven track record of successful contract management, with experience of performance management, enhancing compliance and oversight of financial and budgetary controls. Experience of developing, managing and motivating a team. Managing approximately 15 contracts at different stages of their lifecycle, you'll be highly organised, and be able to effectively manage competing priorities and deadlines. We're an organisation that values collaboration between our tenants, colleagues and contractors. You can therefore expect to work 3 days per week from a Midland Heart site, supplier site or onsite with tenants in the community. Who are Midland Heart? We're one team working together for our tenants. We're a values-driven organisation, committed to making a real impact in the lives of our tenants. In return for your expertise, we offer a competitive salary, excellent benefits, and the opportunity to shape contracted services that deliver safe, well-maintained homes and communities for our tenants. We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times). Applications close at midnight on Sunday 01st June 2025 however, we reserve the right to assess and appoint prior to the advertised closing date. Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Covering Letter, which show us that you have what it takes to make a success of the role. We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role. No agencies please.
May 16, 2025
Full time
Contract Manager (Estates / Environmental Services) City : Birmingham B15 1LZ Salary : 52,120 per annum Hours : 35 hours per week Contract : Permanent We're seeking a Contract Manager to join our Housing Management team, supporting the delivery of safe and thriving communities which our tenants are proud to call home. This is a fantastic opportunity for an experienced and knowledgeable Estates/Environmental Services professional who is passionate about ensuring we can provide homes in a safe, well-maintained environment. Utilising your contract management skills and financial acumen, you'll lead on the procurement, management and monitoring of different service contracts, from grounds maintenance to tree surgery and communal cleaning to name a few; ensuring the delivery of high-quality services, focussing on getting things right first time and continuously improving the service. You'll be accountable for developing and implementing contract management frameworks, as well as undertaking regular performance reviews. As well as managing the performance of contractors, you'll also lead and manage the performance and development of your team of Contract Officers and Administrators, providing coaching and other development support as required. As we embark upon delivering our Tenants at Heart Corporate Plan (Apply online only), our whole focus is to put the tenant at the heart of what we do. Tenant involvement is a key part of this role; gaining their insights and support when services are procured, and ongoing monitoring, through inspections and customer satisfaction. You'll be responsible for ensuring tenants are kept informed about performance and variations to contracts, as well liaising with tenants to resolve issues and complaints. You'll also be responsible for providing performance related data for internal and external reporting. Our ideal candidate? We're looking for a customer-focussed individual who can build strong stakeholder relationships to deliver high standards of service and drive continuous improvement. Your application will also demonstrate: Experience of procuring environmental, communal and/or estates management services, such as grounds maintenance, cleaning, waste management, pest control etc. Proven track record of successful contract management, with experience of performance management, enhancing compliance and oversight of financial and budgetary controls. Experience of developing, managing and motivating a team. Managing approximately 15 contracts at different stages of their lifecycle, you'll be highly organised, and be able to effectively manage competing priorities and deadlines. We're an organisation that values collaboration between our tenants, colleagues and contractors. You can therefore expect to work 3 days per week from a Midland Heart site, supplier site or onsite with tenants in the community. Who are Midland Heart? We're one team working together for our tenants. We're a values-driven organisation, committed to making a real impact in the lives of our tenants. In return for your expertise, we offer a competitive salary, excellent benefits, and the opportunity to shape contracted services that deliver safe, well-maintained homes and communities for our tenants. We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times). Applications close at midnight on Sunday 01st June 2025 however, we reserve the right to assess and appoint prior to the advertised closing date. Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Covering Letter, which show us that you have what it takes to make a success of the role. We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role. No agencies please.
Job Title: Information Governance Officer (Contract) Location: Hybrid (2 days on-site) Contract Duration: 6 months Working Pattern: Full-Time (5 days per week) Salary: 180 - 200 a day (Inside IR35) Start Date: ASAP Organisation: Housing / Non For Profit Location: Central / North London About the Role We are seeking a proactive and adaptable Information Governance Officer to support our core IG functions during a critical period of team transition and organisational restructure. This contract role is ideal for someone who thrives in a fast-paced, digital-first environment, with a strong foundation in Subject Access Requests (SARs), data protection, and information governance best practices. You will be stepping in following the departure of a well-regarded predecessor and working alongside a small but committed team to ensure compliance, responsiveness, and governance continuity. This is a unique opportunity to contribute to an evolving IG landscape with future leadership potential. Key Responsibilities Subject Access Requests (SARs): Lead on the processing of SARs for weeks 1 and 2; manage digital-only SARs for approx. 2,000 customers across 100 services. Data Protection Impact Assessments (DPIAs): Support and advise on DPIA completion and review. Asset Registers & ROPAs: Maintain and update Records of Processing Activities and IG asset registers. Police & Third-Party Requests: Ensure compliance and appropriate release of information to police and external agencies. Information Governance Best Practice: Provide advice and support to service teams; ensure consistent IG standards.
May 16, 2025
Contractor
Job Title: Information Governance Officer (Contract) Location: Hybrid (2 days on-site) Contract Duration: 6 months Working Pattern: Full-Time (5 days per week) Salary: 180 - 200 a day (Inside IR35) Start Date: ASAP Organisation: Housing / Non For Profit Location: Central / North London About the Role We are seeking a proactive and adaptable Information Governance Officer to support our core IG functions during a critical period of team transition and organisational restructure. This contract role is ideal for someone who thrives in a fast-paced, digital-first environment, with a strong foundation in Subject Access Requests (SARs), data protection, and information governance best practices. You will be stepping in following the departure of a well-regarded predecessor and working alongside a small but committed team to ensure compliance, responsiveness, and governance continuity. This is a unique opportunity to contribute to an evolving IG landscape with future leadership potential. Key Responsibilities Subject Access Requests (SARs): Lead on the processing of SARs for weeks 1 and 2; manage digital-only SARs for approx. 2,000 customers across 100 services. Data Protection Impact Assessments (DPIAs): Support and advise on DPIA completion and review. Asset Registers & ROPAs: Maintain and update Records of Processing Activities and IG asset registers. Police & Third-Party Requests: Ensure compliance and appropriate release of information to police and external agencies. Information Governance Best Practice: Provide advice and support to service teams; ensure consistent IG standards.
About us A fantastic opportunity has arisen for a Resident Liaison Officer to join one of the most innovative and fastest growing fire and electrical companies in the South-East of England. RGE was founded in 1985, and our head office is in Chigwell, Essex. We are a leading, accredited service provider with 40 years experience of providing Electrical and Fire Compliance services to Housing Associations and Local Authorities across London and the South-East. About this role Customer care is a key role in operational delivery at RGE Services and our Resident Liaison Officers (RLOs) are at the heart of that. Job Purpose Proactive Seeks out opportunities to improve customer service in every interaction Conscientious Persists with challenging issues to get things done Collaborative Works to support both internal and external stakeholders to ensure positive outcomes Transparent Is the eyes and ears of RGE and our customers Main duties and responsibilities As an RLO within the Customer Care team you will: Arranging and booking appointments/visits to properties Correspondence regarding access and resident concerns including home visits. Calling through booked appointments to confirm Build strong relationships with residents Coordinate between residents and office Attend meetings & presentations for residents where required Ensure information on vulnerable residents or those posing a risk is communicated in line with policy Ensure proactive approach to identify vulnerable residents within programmes and communicate findings to office Maintain effective communication channels with residents and office staff Work with SMT and the Contracts team to drive forward the company s H&S strategy, modelling RGE values whilst ensuring compliance with all required training, auditing and reporting to ensure positive outcomes and a supportive culture Experience & Skills Demonstrable previous experience working within Social Housing/Council Residential property management A calm, confident and adaptable communicator both in person, in writing and on the phone Strong face to face customer service experience Ability to engage effectively with diverse communities Equally happy working independently or as part of a team Highly proactive with a track Excellent time management and organisational skills Ability to handle a busy workload, under pressure and to strict deadlines Good general IT skills A full UK driving licence Salary & Benefits Competitive salary relative to experience (PAYE) 23 days holiday per year, rising to 25 days after two years of employment Buy and sell holiday scheme Access to a pension scheme Time and a half rate for evening and Saturday working hours Flexible working approach upon agreement Amazing in-house training programme. E- learning platforms available. Development review and progression opportunities. Employee wellbeing programme Casual dress, company social events, on-site parking
May 16, 2025
Full time
About us A fantastic opportunity has arisen for a Resident Liaison Officer to join one of the most innovative and fastest growing fire and electrical companies in the South-East of England. RGE was founded in 1985, and our head office is in Chigwell, Essex. We are a leading, accredited service provider with 40 years experience of providing Electrical and Fire Compliance services to Housing Associations and Local Authorities across London and the South-East. About this role Customer care is a key role in operational delivery at RGE Services and our Resident Liaison Officers (RLOs) are at the heart of that. Job Purpose Proactive Seeks out opportunities to improve customer service in every interaction Conscientious Persists with challenging issues to get things done Collaborative Works to support both internal and external stakeholders to ensure positive outcomes Transparent Is the eyes and ears of RGE and our customers Main duties and responsibilities As an RLO within the Customer Care team you will: Arranging and booking appointments/visits to properties Correspondence regarding access and resident concerns including home visits. Calling through booked appointments to confirm Build strong relationships with residents Coordinate between residents and office Attend meetings & presentations for residents where required Ensure information on vulnerable residents or those posing a risk is communicated in line with policy Ensure proactive approach to identify vulnerable residents within programmes and communicate findings to office Maintain effective communication channels with residents and office staff Work with SMT and the Contracts team to drive forward the company s H&S strategy, modelling RGE values whilst ensuring compliance with all required training, auditing and reporting to ensure positive outcomes and a supportive culture Experience & Skills Demonstrable previous experience working within Social Housing/Council Residential property management A calm, confident and adaptable communicator both in person, in writing and on the phone Strong face to face customer service experience Ability to engage effectively with diverse communities Equally happy working independently or as part of a team Highly proactive with a track Excellent time management and organisational skills Ability to handle a busy workload, under pressure and to strict deadlines Good general IT skills A full UK driving licence Salary & Benefits Competitive salary relative to experience (PAYE) 23 days holiday per year, rising to 25 days after two years of employment Buy and sell holiday scheme Access to a pension scheme Time and a half rate for evening and Saturday working hours Flexible working approach upon agreement Amazing in-house training programme. E- learning platforms available. Development review and progression opportunities. Employee wellbeing programme Casual dress, company social events, on-site parking
Caretaker/ Cleaning Supervisor Unity recruitment are seeking an experienced Caretaker or cleaning supervisor for our client who are a housing management company. Working 36 hours per week. Key Accountabilities 1.Cleaning all common areas including estate grounds and play areas, as designated by the Estate Manager or Front Desk/Security Co-ordinator. This will include, though is not restricted to litter picking, window cleaning, and low level gutter and drains maintenance, sweeping and washing all communal areas, and removing graffiti, to an agreed schedule and satisfactory standard, using the appropriate equipment, in line with health and safety practices. 2.Checking, and where appropriate, unblocking chutes and clearing bulk refuse. 3.Reporting any repairs in the communal areas or other issues (unauthorised vehicles, fly tipping etc.) and temporarily securing any damaged communal area which represent a hazard and alerting residents, staff and visitors to any hazards as appropriate. 4.Maintaining appropriate weekly monitoring forms, and completion records of cleaning work carried out, repairs reported, and hazards identified etc, and ensuring appropriate communication with colleagues and third parties as required. 5.In collaboration with colleagues, devise and implement the quarterly and annual cleaning schedules for deep cleaning of bins, staircases etc. 6.Assisting in ensuring the security of the communal areas, including checking of lighting etc, and alerting colleagues to security problems in respect of the estate. 7.In conjunction with colleagues, residents and third parties as appropriate, undertaking grounds maintenance in line with agreed standards. 8.Arranging and providing access to the estate for third parties involved in refuse collection, and other essential services. 9.Maintaining cleaning stores, plant and equipment, and ensuring its security. 10.Undertaking minor repairs in consultation with the Maintenance Officer and Front Desk/Security Co-ordinator 11.Participating in estate inspections and site meetings as requested by the Front Desk/Security Co-ordinator or Estate Manager. 12.With colleagues, ensuring that a reception service is provided for residents and members of the public. 13.Cleaning the office areas as required to cover for staff absences. 14.Responding to problems of service delivery and issues of customer dissatisfaction, which are within the scope of your responsibility and make suggestions for improving the service. 15.Actively promoting the organisation, encouraging residents to become members and seeking opportunities for residents to engage in the activities of the organisation, to ensure that the service meets their needs as far as possible, and help to maintain high levels of customer satisfaction 16.In consultation with the Front Desk/Security Co-ordinator, ensuring that necessary letters go out to residents within agreed timescales. 17.Providing accurate and timely updates and feedback as required for individual and service performance management and for reporting to the Board or reporting to the Council as required. 18.Ensuring that all responsibilities are carried out in specification for housing, and statutory requirements, which includes, though is not restricted to equality and diversity, health and safety, the Data Protection Act and the Freedom of Information Act. 19.Undertaking any other duties commensurate with the role that may be necessary to meet the needs of the service. This may include weekend working from time to time. 20.Working with caretaker colleagues on a rota basis to ensure that a caretaking service is provided from 7 am to 4 pm If this caretaker/cleaning supervisor role is of any interest to you then please call Carly on (phone number removed) ext 113
May 15, 2025
Contractor
Caretaker/ Cleaning Supervisor Unity recruitment are seeking an experienced Caretaker or cleaning supervisor for our client who are a housing management company. Working 36 hours per week. Key Accountabilities 1.Cleaning all common areas including estate grounds and play areas, as designated by the Estate Manager or Front Desk/Security Co-ordinator. This will include, though is not restricted to litter picking, window cleaning, and low level gutter and drains maintenance, sweeping and washing all communal areas, and removing graffiti, to an agreed schedule and satisfactory standard, using the appropriate equipment, in line with health and safety practices. 2.Checking, and where appropriate, unblocking chutes and clearing bulk refuse. 3.Reporting any repairs in the communal areas or other issues (unauthorised vehicles, fly tipping etc.) and temporarily securing any damaged communal area which represent a hazard and alerting residents, staff and visitors to any hazards as appropriate. 4.Maintaining appropriate weekly monitoring forms, and completion records of cleaning work carried out, repairs reported, and hazards identified etc, and ensuring appropriate communication with colleagues and third parties as required. 5.In collaboration with colleagues, devise and implement the quarterly and annual cleaning schedules for deep cleaning of bins, staircases etc. 6.Assisting in ensuring the security of the communal areas, including checking of lighting etc, and alerting colleagues to security problems in respect of the estate. 7.In conjunction with colleagues, residents and third parties as appropriate, undertaking grounds maintenance in line with agreed standards. 8.Arranging and providing access to the estate for third parties involved in refuse collection, and other essential services. 9.Maintaining cleaning stores, plant and equipment, and ensuring its security. 10.Undertaking minor repairs in consultation with the Maintenance Officer and Front Desk/Security Co-ordinator 11.Participating in estate inspections and site meetings as requested by the Front Desk/Security Co-ordinator or Estate Manager. 12.With colleagues, ensuring that a reception service is provided for residents and members of the public. 13.Cleaning the office areas as required to cover for staff absences. 14.Responding to problems of service delivery and issues of customer dissatisfaction, which are within the scope of your responsibility and make suggestions for improving the service. 15.Actively promoting the organisation, encouraging residents to become members and seeking opportunities for residents to engage in the activities of the organisation, to ensure that the service meets their needs as far as possible, and help to maintain high levels of customer satisfaction 16.In consultation with the Front Desk/Security Co-ordinator, ensuring that necessary letters go out to residents within agreed timescales. 17.Providing accurate and timely updates and feedback as required for individual and service performance management and for reporting to the Board or reporting to the Council as required. 18.Ensuring that all responsibilities are carried out in specification for housing, and statutory requirements, which includes, though is not restricted to equality and diversity, health and safety, the Data Protection Act and the Freedom of Information Act. 19.Undertaking any other duties commensurate with the role that may be necessary to meet the needs of the service. This may include weekend working from time to time. 20.Working with caretaker colleagues on a rota basis to ensure that a caretaking service is provided from 7 am to 4 pm If this caretaker/cleaning supervisor role is of any interest to you then please call Carly on (phone number removed) ext 113
Platform Housing Group (PHG) is looking for a Chief Financial Officer PHG is one of the largest housing associations in the Midlands with 50,000 homes About Our Client Platform Housing Group is the largest housing association in the Midlands owning and managing over 50,000 homes across the Midlands from Herefordshire in the West to the Lincolnshire coast in the East, and from the Derbyshire Dales in the North to the Cotswolds and Oxfordshire in the South. Their portfolio includes homes for social and affordable rent as well as shared ownership homes. They also offer supported housing schemes and retirement living accommodation right across their regions. Platform have a G1/V1 rating from the Regulator of Social Housing, a Standard and Poor's A+ (stable) rating and A+ (negative) Fitch Rating. They are really proud of all that! Platform Housing Group (PHG) are looking for a Chief Financial Officer to join their Executive Team. This role will be the key strategic lead for the organisation on all matters relating to Finance, Procurement, Risk and Compliance. Job Description Key responsibilities Financial stewardship - leading the organisation's financial operations, including financial planning, financial business partnering, financial accounting, procurement, Treasury Management and investor relations. Customer driven decisions - the new CFO will have a deep affinity with the Platform Purpose to ensure that all colleagues deliver a customer-first housing experience for a better future. Robust assurance - Managing the finance function to deliver robust financial controls, improving performance, and mitigating risks. Maintaining a Risk Management and legal compliance framework across the organisation. The Successful Applicant What you will need Leadership - Executive experience or held a senior management position with regular exposure to the Executive Team. Leading a finance and treasury team with the ability to lead and inspire a diverse workforce. Strategic thinker - the ability to lead financial planning in a complex organisation, working with teams across the organisation. Performance driven - demonstrate a cross-organisational solution focused approach to achieving high-performance and achieving better outcomes for Platform's customers. Qualified accountant - CCAB or equivalent qualified accountant with a proven track record of achievement The ideal candidate will have worked in social housing or other relevant industries. Platform is a high performing developing organisation, people are their focus both customers and colleagues. Their customers are front and centre of everything they do, the decisions they make and the services they offer. What's on Offer Competitive salary package and excellent benefits, hybrid role in the office 1 day a week. Closing date for the role 27th May 2025.
May 15, 2025
Full time
Platform Housing Group (PHG) is looking for a Chief Financial Officer PHG is one of the largest housing associations in the Midlands with 50,000 homes About Our Client Platform Housing Group is the largest housing association in the Midlands owning and managing over 50,000 homes across the Midlands from Herefordshire in the West to the Lincolnshire coast in the East, and from the Derbyshire Dales in the North to the Cotswolds and Oxfordshire in the South. Their portfolio includes homes for social and affordable rent as well as shared ownership homes. They also offer supported housing schemes and retirement living accommodation right across their regions. Platform have a G1/V1 rating from the Regulator of Social Housing, a Standard and Poor's A+ (stable) rating and A+ (negative) Fitch Rating. They are really proud of all that! Platform Housing Group (PHG) are looking for a Chief Financial Officer to join their Executive Team. This role will be the key strategic lead for the organisation on all matters relating to Finance, Procurement, Risk and Compliance. Job Description Key responsibilities Financial stewardship - leading the organisation's financial operations, including financial planning, financial business partnering, financial accounting, procurement, Treasury Management and investor relations. Customer driven decisions - the new CFO will have a deep affinity with the Platform Purpose to ensure that all colleagues deliver a customer-first housing experience for a better future. Robust assurance - Managing the finance function to deliver robust financial controls, improving performance, and mitigating risks. Maintaining a Risk Management and legal compliance framework across the organisation. The Successful Applicant What you will need Leadership - Executive experience or held a senior management position with regular exposure to the Executive Team. Leading a finance and treasury team with the ability to lead and inspire a diverse workforce. Strategic thinker - the ability to lead financial planning in a complex organisation, working with teams across the organisation. Performance driven - demonstrate a cross-organisational solution focused approach to achieving high-performance and achieving better outcomes for Platform's customers. Qualified accountant - CCAB or equivalent qualified accountant with a proven track record of achievement The ideal candidate will have worked in social housing or other relevant industries. Platform is a high performing developing organisation, people are their focus both customers and colleagues. Their customers are front and centre of everything they do, the decisions they make and the services they offer. What's on Offer Competitive salary package and excellent benefits, hybrid role in the office 1 day a week. Closing date for the role 27th May 2025.
