BDS Recruitment are delighted to be working with a leading housing provider in the Manchester who are looking to take on two experienced ASB officer to cover a local patch. These roles are temporary ongoing to begin with. Pay circa 25/27 umbrella Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate You will need a be a driver with access to a vehicle Apply now for immediate consideration!
Jul 27, 2025
Full time
BDS Recruitment are delighted to be working with a leading housing provider in the Manchester who are looking to take on two experienced ASB officer to cover a local patch. These roles are temporary ongoing to begin with. Pay circa 25/27 umbrella Purpose: To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints. Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse. Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. - Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work. Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary. Criteria: Knowledge and awareness of related housing regulations/ law Experience of delivering face to face customer service Experience of developing partnership working with support agencies, local authorities and community groups Good understanding of the social, economic and political context in the neighbourhoods in which we operate You will need a be a driver with access to a vehicle Apply now for immediate consideration!
The role is part of the Collections and Recoveries team within Risk Services supporting Retail Mortgage customers. The role is primarily responsible for pro-active management of cases in arrears, assessing customer circumstances and where appropriate, offering solutions (including tailored forbearance) to mitigate losses and deliver good customer outcomes; this includes the management of late arrears cases and liaison with external solicitors where enforcement action has commenced. This role requires a high level of communication, negotiation skills, and a thorough understanding of banking regulations relating to customers experiencing payment difficulties, including Consumer Duty. The Person Experience Required Proven track record and proven experience in dealing with Collections and Recoveries accounts in a Banking environment. Knowledge of theResidential Mortgage Collections & Recoveries industry is preferred. Experience of liaising with third parties, for example solicitors, receivers and asset managers. Understanding of the regulatory environment and in particular Consumer Duty, MCOB and CONC. Interpersonal Skills and Competencies Computer literate, PC skills including MS Excel and Word. Customer-focused approach. Strong communication, in particular listening skills and communicating with clarity. Problem solving and initiative. Planning, organising, flexibility and reliability. Negotiating and influencing skills. Adaptable and flexible. Ability to work with minimal supervision. Excellent planning and organisational skills. Enthusiastic "can do" attitude. Able to work under pressure and to tight deadlines. Accuracy and attention to detail. Ability to establish effective working relationships at all levels. The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Jul 26, 2025
Full time
The role is part of the Collections and Recoveries team within Risk Services supporting Retail Mortgage customers. The role is primarily responsible for pro-active management of cases in arrears, assessing customer circumstances and where appropriate, offering solutions (including tailored forbearance) to mitigate losses and deliver good customer outcomes; this includes the management of late arrears cases and liaison with external solicitors where enforcement action has commenced. This role requires a high level of communication, negotiation skills, and a thorough understanding of banking regulations relating to customers experiencing payment difficulties, including Consumer Duty. The Person Experience Required Proven track record and proven experience in dealing with Collections and Recoveries accounts in a Banking environment. Knowledge of theResidential Mortgage Collections & Recoveries industry is preferred. Experience of liaising with third parties, for example solicitors, receivers and asset managers. Understanding of the regulatory environment and in particular Consumer Duty, MCOB and CONC. Interpersonal Skills and Competencies Computer literate, PC skills including MS Excel and Word. Customer-focused approach. Strong communication, in particular listening skills and communicating with clarity. Problem solving and initiative. Planning, organising, flexibility and reliability. Negotiating and influencing skills. Adaptable and flexible. Ability to work with minimal supervision. Excellent planning and organisational skills. Enthusiastic "can do" attitude. Able to work under pressure and to tight deadlines. Accuracy and attention to detail. Ability to establish effective working relationships at all levels. The Opportunity Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders. We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers. The business model we have created is unique and difficult to replicate, with our 'best of both' approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you're willing to roll up your sleeves, contribute new ideas and believe anything is possible, you're our kind of person. Work with us because you: Want to be part of a bank built for the dynamics of the modern world Relish a challenge and enjoy a fast-paced, innovative and hardworking culture Enjoy finding new and better ways to solve complexity and make things happen Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups Care about society and the environment and want to be part of a business that cares too Want to continue to grow professionally and be the best version of yourself Reward Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include: Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment Free access to Headspace, a mindfulness & meditation digital health app Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health Cycle to work scheme Discounts on gym membership Contributory pension scheme & death in service Your Lifestyle - It's important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you're enjoying your leisure time. Minimum of 27 days holiday per year Option to buy or sell holiday days through our flexi-holiday scheme Discounts on gym membership nationwide Access to discounts on a range of high street and online brands Community support and charitable giving Your Contribution - We're focused on rewarding those that go the extra mile in helping us achieve our goals. Participation in our annual discretionary bonus scheme designed to reward your contribution to our success Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Job reference: 000561 Salary: £42,708-£44,711 (pay award pending) Department: Communities Department Location: Atlas House Employment type: Permanent Division: Housing Hours Per Week: 37 Weeks per year: 52.143 Do you want to work in a successful team, delivering at pace? Are you looking for a career defining role where you can make a real difference, and contribute to accelerating the delivery of the borough's significant growth plans? Situated at the heart of the Northwest and part of the Liverpool City Region, St Helens is a borough with ambitious plans for substantial regeneration and growth over the coming years. With proposals for delivery of over 9,000 new homes by 2035, transformational town centre masterplans in development, a cutting-edge programme of active and sustainable transport infrastructure and a growing focus on the role place-making can make in addressing the impacts of climate change, there has never been a more exciting time to join our ambitious, friendly and welcoming team. St Helens has a new Housing Strategy and Local Plan which together set out the Council's vision for housing in the borough - Quality and Accessible Homes for All. We are now looking for an ambitious, dynamic candidate with relevant experience to lead on the development and implementation of the Council's strategic housing initiatives. The successful applicant will work with stakeholders internally and externally to bring forward market led and affordable housing development opportunities within the borough and help turn vision into reality. You will work with colleagues and partners to ensure a coherent cross-tenure approach to the Council's housing policies and strategies and ensure our borough's ambitious plans become reality. You will also work across the Housing and Growth teams to achieve quality homes of the right type in the right locations to meet the needs of existing residents and those looking to move to the borough. The above combined with our need for sustainability, working towards net zero and linking with active travel, means there has never been a more important time to get housing development right. Applicants will need to demonstrate that they are able to establish strong relationships and networks with a range of internal and external stakeholders, including developers and housing professionals. You will show a drive and commitment and a willingness to learn and adapt. In return, we offer flexible working allowing you to hybrid work from home as well as from an office setting. For an informal discussion, please contact Lee Norman, Head of Housing, on (01744)676230 or . Housing service Making a Difference Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer St Helens Borough Council Jobs Search here for your perfect career - Home Page
Jul 26, 2025
Full time
Job reference: 000561 Salary: £42,708-£44,711 (pay award pending) Department: Communities Department Location: Atlas House Employment type: Permanent Division: Housing Hours Per Week: 37 Weeks per year: 52.143 Do you want to work in a successful team, delivering at pace? Are you looking for a career defining role where you can make a real difference, and contribute to accelerating the delivery of the borough's significant growth plans? Situated at the heart of the Northwest and part of the Liverpool City Region, St Helens is a borough with ambitious plans for substantial regeneration and growth over the coming years. With proposals for delivery of over 9,000 new homes by 2035, transformational town centre masterplans in development, a cutting-edge programme of active and sustainable transport infrastructure and a growing focus on the role place-making can make in addressing the impacts of climate change, there has never been a more exciting time to join our ambitious, friendly and welcoming team. St Helens has a new Housing Strategy and Local Plan which together set out the Council's vision for housing in the borough - Quality and Accessible Homes for All. We are now looking for an ambitious, dynamic candidate with relevant experience to lead on the development and implementation of the Council's strategic housing initiatives. The successful applicant will work with stakeholders internally and externally to bring forward market led and affordable housing development opportunities within the borough and help turn vision into reality. You will work with colleagues and partners to ensure a coherent cross-tenure approach to the Council's housing policies and strategies and ensure our borough's ambitious plans become reality. You will also work across the Housing and Growth teams to achieve quality homes of the right type in the right locations to meet the needs of existing residents and those looking to move to the borough. The above combined with our need for sustainability, working towards net zero and linking with active travel, means there has never been a more important time to get housing development right. Applicants will need to demonstrate that they are able to establish strong relationships and networks with a range of internal and external stakeholders, including developers and housing professionals. You will show a drive and commitment and a willingness to learn and adapt. In return, we offer flexible working allowing you to hybrid work from home as well as from an office setting. For an informal discussion, please contact Lee Norman, Head of Housing, on (01744)676230 or . Housing service Making a Difference Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer St Helens Borough Council Jobs Search here for your perfect career - Home Page
Job reference: 000561 Salary: £42,708-£44,711 (pay award pending) Department: Communities Department Location: Atlas House Employment type: Permanent Division: Housing Hours Per Week: 37 Weeks per year: 52.143 Do you want to work in a successful team, delivering at pace? Are you looking for a career defining role where you can make a real difference, and contribute to accelerating the delivery of the borough's significant growth plans? Situated at the heart of the Northwest and part of the Liverpool City Region, St Helens is a borough with ambitious plans for substantial regeneration and growth over the coming years. With proposals for delivery of over 9,000 new homes by 2035, transformational town centre masterplans in development, a cutting-edge programme of active and sustainable transport infrastructure and a growing focus on the role place-making can make in addressing the impacts of climate change, there has never been a more exciting time to join our ambitious, friendly and welcoming team. St Helens has a new Housing Strategy and Local Plan which together set out the Council's vision for housing in the borough - Quality and Accessible Homes for All. We are now looking for an ambitious, dynamic candidate with relevant experience to lead on the development and implementation of the Council's strategic housing initiatives. The successful applicant will work with stakeholders internally and externally to bring forward market led and affordable housing development opportunities within the borough and help turn vision into reality. You will work with colleagues and partners to ensure a coherent cross-tenure approach to the Council's housing policies and strategies and ensure our borough's ambitious plans become reality. You will also work across the Housing and Growth teams to achieve quality homes of the right type in the right locations to meet the needs of existing residents and those looking to move to the borough. The above combined with our need for sustainability, working towards net zero and linking with active travel, means there has never been a more important time to get housing development right. Applicants will need to demonstrate that they are able to establish strong relationships and networks with a range of internal and external stakeholders, including developers and housing professionals. You will show a drive and commitment and a willingness to learn and adapt. In return, we offer flexible working allowing you to hybrid work from home as well as from an office setting. For an informal discussion, please contact Lee Norman, Head of Housing, on (01744)676230 or . Housing service Making a Difference Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer St Helens Borough Council Jobs Search here for your perfect career - Home Page
Jul 26, 2025
Full time
Job reference: 000561 Salary: £42,708-£44,711 (pay award pending) Department: Communities Department Location: Atlas House Employment type: Permanent Division: Housing Hours Per Week: 37 Weeks per year: 52.143 Do you want to work in a successful team, delivering at pace? Are you looking for a career defining role where you can make a real difference, and contribute to accelerating the delivery of the borough's significant growth plans? Situated at the heart of the Northwest and part of the Liverpool City Region, St Helens is a borough with ambitious plans for substantial regeneration and growth over the coming years. With proposals for delivery of over 9,000 new homes by 2035, transformational town centre masterplans in development, a cutting-edge programme of active and sustainable transport infrastructure and a growing focus on the role place-making can make in addressing the impacts of climate change, there has never been a more exciting time to join our ambitious, friendly and welcoming team. St Helens has a new Housing Strategy and Local Plan which together set out the Council's vision for housing in the borough - Quality and Accessible Homes for All. We are now looking for an ambitious, dynamic candidate with relevant experience to lead on the development and implementation of the Council's strategic housing initiatives. The successful applicant will work with stakeholders internally and externally to bring forward market led and affordable housing development opportunities within the borough and help turn vision into reality. You will work with colleagues and partners to ensure a coherent cross-tenure approach to the Council's housing policies and strategies and ensure our borough's ambitious plans become reality. You will also work across the Housing and Growth teams to achieve quality homes of the right type in the right locations to meet the needs of existing residents and those looking to move to the borough. The above combined with our need for sustainability, working towards net zero and linking with active travel, means there has never been a more important time to get housing development right. Applicants will need to demonstrate that they are able to establish strong relationships and networks with a range of internal and external stakeholders, including developers and housing professionals. You will show a drive and commitment and a willingness to learn and adapt. In return, we offer flexible working allowing you to hybrid work from home as well as from an office setting. For an informal discussion, please contact Lee Norman, Head of Housing, on (01744)676230 or . Housing service Making a Difference Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer St Helens Borough Council Jobs Search here for your perfect career - Home Page
Job reference: 000561 Salary: £42,708-£44,711 (pay award pending) Department: Communities Department Location: Atlas House Employment type: Permanent Division: Housing Hours Per Week: 37 Weeks per year: 52.143 Do you want to work in a successful team, delivering at pace? Are you looking for a career defining role where you can make a real difference, and contribute to accelerating the delivery of the borough's significant growth plans? Situated at the heart of the Northwest and part of the Liverpool City Region, St Helens is a borough with ambitious plans for substantial regeneration and growth over the coming years. With proposals for delivery of over 9,000 new homes by 2035, transformational town centre masterplans in development, a cutting-edge programme of active and sustainable transport infrastructure and a growing focus on the role place-making can make in addressing the impacts of climate change, there has never been a more exciting time to join our ambitious, friendly and welcoming team. St Helens has a new Housing Strategy and Local Plan which together set out the Council's vision for housing in the borough - Quality and Accessible Homes for All. We are now looking for an ambitious, dynamic candidate with relevant experience to lead on the development and implementation of the Council's strategic housing initiatives. The successful applicant will work with stakeholders internally and externally to bring forward market led and affordable housing development opportunities within the borough and help turn vision into reality. You will work with colleagues and partners to ensure a coherent cross-tenure approach to the Council's housing policies and strategies and ensure our borough's ambitious plans become reality. You will also work across the Housing and Growth teams to achieve quality homes of the right type in the right locations to meet the needs of existing residents and those looking to move to the borough. The above combined with our need for sustainability, working towards net zero and linking with active travel, means there has never been a more important time to get housing development right. Applicants will need to demonstrate that they are able to establish strong relationships and networks with a range of internal and external stakeholders, including developers and housing professionals. You will show a drive and commitment and a willingness to learn and adapt. In return, we offer flexible working allowing you to hybrid work from home as well as from an office setting. For an informal discussion, please contact Lee Norman, Head of Housing, on (01744)676230 or . Housing service Making a Difference Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer St Helens Borough Council Jobs Search here for your perfect career - Home Page
Jul 26, 2025
Full time
Job reference: 000561 Salary: £42,708-£44,711 (pay award pending) Department: Communities Department Location: Atlas House Employment type: Permanent Division: Housing Hours Per Week: 37 Weeks per year: 52.143 Do you want to work in a successful team, delivering at pace? Are you looking for a career defining role where you can make a real difference, and contribute to accelerating the delivery of the borough's significant growth plans? Situated at the heart of the Northwest and part of the Liverpool City Region, St Helens is a borough with ambitious plans for substantial regeneration and growth over the coming years. With proposals for delivery of over 9,000 new homes by 2035, transformational town centre masterplans in development, a cutting-edge programme of active and sustainable transport infrastructure and a growing focus on the role place-making can make in addressing the impacts of climate change, there has never been a more exciting time to join our ambitious, friendly and welcoming team. St Helens has a new Housing Strategy and Local Plan which together set out the Council's vision for housing in the borough - Quality and Accessible Homes for All. We are now looking for an ambitious, dynamic candidate with relevant experience to lead on the development and implementation of the Council's strategic housing initiatives. The successful applicant will work with stakeholders internally and externally to bring forward market led and affordable housing development opportunities within the borough and help turn vision into reality. You will work with colleagues and partners to ensure a coherent cross-tenure approach to the Council's housing policies and strategies and ensure our borough's ambitious plans become reality. You will also work across the Housing and Growth teams to achieve quality homes of the right type in the right locations to meet the needs of existing residents and those looking to move to the borough. The above combined with our need for sustainability, working towards net zero and linking with active travel, means there has never been a more important time to get housing development right. Applicants will need to demonstrate that they are able to establish strong relationships and networks with a range of internal and external stakeholders, including developers and housing professionals. You will show a drive and commitment and a willingness to learn and adapt. In return, we offer flexible working allowing you to hybrid work from home as well as from an office setting. For an informal discussion, please contact Lee Norman, Head of Housing, on (01744)676230 or . Housing service Making a Difference Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer St Helens Borough Council Jobs Search here for your perfect career - Home Page
Job reference: 000561 Salary: £42,708-£44,711 (pay award pending) Department: Communities Department Location: Atlas House Employment type: Permanent Division: Housing Hours Per Week: 37 Weeks per year: 52.143 Do you want to work in a successful team, delivering at pace? Are you looking for a career defining role where you can make a real difference, and contribute to accelerating the delivery of the borough's significant growth plans? Situated at the heart of the Northwest and part of the Liverpool City Region, St Helens is a borough with ambitious plans for substantial regeneration and growth over the coming years. With proposals for delivery of over 9,000 new homes by 2035, transformational town centre masterplans in development, a cutting-edge programme of active and sustainable transport infrastructure and a growing focus on the role place-making can make in addressing the impacts of climate change, there has never been a more exciting time to join our ambitious, friendly and welcoming team. St Helens has a new Housing Strategy and Local Plan which together set out the Council's vision for housing in the borough - Quality and Accessible Homes for All. We are now looking for an ambitious, dynamic candidate with relevant experience to lead on the development and implementation of the Council's strategic housing initiatives. The successful applicant will work with stakeholders internally and externally to bring forward market led and affordable housing development opportunities within the borough and help turn vision into reality. You will work with colleagues and partners to ensure a coherent cross-tenure approach to the Council's housing policies and strategies and ensure our borough's ambitious plans become reality. You will also work across the Housing and Growth teams to achieve quality homes of the right type in the right locations to meet the needs of existing residents and those looking to move to the borough. The above combined with our need for sustainability, working towards net zero and linking with active travel, means there has never been a more important time to get housing development right. Applicants will need to demonstrate that they are able to establish strong relationships and networks with a range of internal and external stakeholders, including developers and housing professionals. You will show a drive and commitment and a willingness to learn and adapt. In return, we offer flexible working allowing you to hybrid work from home as well as from an office setting. For an informal discussion, please contact Lee Norman, Head of Housing, on (01744)676230 or . Housing service Making a Difference Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer St Helens Borough Council Jobs Search here for your perfect career - Home Page
Jul 26, 2025
Full time
Job reference: 000561 Salary: £42,708-£44,711 (pay award pending) Department: Communities Department Location: Atlas House Employment type: Permanent Division: Housing Hours Per Week: 37 Weeks per year: 52.143 Do you want to work in a successful team, delivering at pace? Are you looking for a career defining role where you can make a real difference, and contribute to accelerating the delivery of the borough's significant growth plans? Situated at the heart of the Northwest and part of the Liverpool City Region, St Helens is a borough with ambitious plans for substantial regeneration and growth over the coming years. With proposals for delivery of over 9,000 new homes by 2035, transformational town centre masterplans in development, a cutting-edge programme of active and sustainable transport infrastructure and a growing focus on the role place-making can make in addressing the impacts of climate change, there has never been a more exciting time to join our ambitious, friendly and welcoming team. St Helens has a new Housing Strategy and Local Plan which together set out the Council's vision for housing in the borough - Quality and Accessible Homes for All. We are now looking for an ambitious, dynamic candidate with relevant experience to lead on the development and implementation of the Council's strategic housing initiatives. The successful applicant will work with stakeholders internally and externally to bring forward market led and affordable housing development opportunities within the borough and help turn vision into reality. You will work with colleagues and partners to ensure a coherent cross-tenure approach to the Council's housing policies and strategies and ensure our borough's ambitious plans become reality. You will also work across the Housing and Growth teams to achieve quality homes of the right type in the right locations to meet the needs of existing residents and those looking to move to the borough. The above combined with our need for sustainability, working towards net zero and linking with active travel, means there has never been a more important time to get housing development right. Applicants will need to demonstrate that they are able to establish strong relationships and networks with a range of internal and external stakeholders, including developers and housing professionals. You will show a drive and commitment and a willingness to learn and adapt. In return, we offer flexible working allowing you to hybrid work from home as well as from an office setting. For an informal discussion, please contact Lee Norman, Head of Housing, on (01744)676230 or . Housing service Making a Difference Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer St Helens Borough Council Jobs Search here for your perfect career - Home Page
Job reference: 000561 Salary: £42,708-£44,711 (pay award pending) Department: Communities Department Location: Atlas House Employment type: Permanent Division: Housing Hours Per Week: 37 Weeks per year: 52.143 Do you want to work in a successful team, delivering at pace? Are you looking for a career defining role where you can make a real difference, and contribute to accelerating the delivery of the borough's significant growth plans? Situated at the heart of the Northwest and part of the Liverpool City Region, St Helens is a borough with ambitious plans for substantial regeneration and growth over the coming years. With proposals for delivery of over 9,000 new homes by 2035, transformational town centre masterplans in development, a cutting-edge programme of active and sustainable transport infrastructure and a growing focus on the role place-making can make in addressing the impacts of climate change, there has never been a more exciting time to join our ambitious, friendly and welcoming team. St Helens has a new Housing Strategy and Local Plan which together set out the Council's vision for housing in the borough - Quality and Accessible Homes for All. We are now looking for an ambitious, dynamic candidate with relevant experience to lead on the development and implementation of the Council's strategic housing initiatives. The successful applicant will work with stakeholders internally and externally to bring forward market led and affordable housing development opportunities within the borough and help turn vision into reality. You will work with colleagues and partners to ensure a coherent cross-tenure approach to the Council's housing policies and strategies and ensure our borough's ambitious plans become reality. You will also work across the Housing and Growth teams to achieve quality homes of the right type in the right locations to meet the needs of existing residents and those looking to move to the borough. The above combined with our need for sustainability, working towards net zero and linking with active travel, means there has never been a more important time to get housing development right. Applicants will need to demonstrate that they are able to establish strong relationships and networks with a range of internal and external stakeholders, including developers and housing professionals. You will show a drive and commitment and a willingness to learn and adapt. In return, we offer flexible working allowing you to hybrid work from home as well as from an office setting. For an informal discussion, please contact Lee Norman, Head of Housing, on (01744)676230 or . Housing service Making a Difference Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer St Helens Borough Council Jobs Search here for your perfect career - Home Page
Jul 26, 2025
Full time
Job reference: 000561 Salary: £42,708-£44,711 (pay award pending) Department: Communities Department Location: Atlas House Employment type: Permanent Division: Housing Hours Per Week: 37 Weeks per year: 52.143 Do you want to work in a successful team, delivering at pace? Are you looking for a career defining role where you can make a real difference, and contribute to accelerating the delivery of the borough's significant growth plans? Situated at the heart of the Northwest and part of the Liverpool City Region, St Helens is a borough with ambitious plans for substantial regeneration and growth over the coming years. With proposals for delivery of over 9,000 new homes by 2035, transformational town centre masterplans in development, a cutting-edge programme of active and sustainable transport infrastructure and a growing focus on the role place-making can make in addressing the impacts of climate change, there has never been a more exciting time to join our ambitious, friendly and welcoming team. St Helens has a new Housing Strategy and Local Plan which together set out the Council's vision for housing in the borough - Quality and Accessible Homes for All. We are now looking for an ambitious, dynamic candidate with relevant experience to lead on the development and implementation of the Council's strategic housing initiatives. The successful applicant will work with stakeholders internally and externally to bring forward market led and affordable housing development opportunities within the borough and help turn vision into reality. You will work with colleagues and partners to ensure a coherent cross-tenure approach to the Council's housing policies and strategies and ensure our borough's ambitious plans become reality. You will also work across the Housing and Growth teams to achieve quality homes of the right type in the right locations to meet the needs of existing residents and those looking to move to the borough. The above combined with our need for sustainability, working towards net zero and linking with active travel, means there has never been a more important time to get housing development right. Applicants will need to demonstrate that they are able to establish strong relationships and networks with a range of internal and external stakeholders, including developers and housing professionals. You will show a drive and commitment and a willingness to learn and adapt. In return, we offer flexible working allowing you to hybrid work from home as well as from an office setting. For an informal discussion, please contact Lee Norman, Head of Housing, on (01744)676230 or . Housing service Making a Difference Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer St Helens Borough Council Jobs Search here for your perfect career - Home Page
4Recruitment Services are seeking a Housing Officer to work for our client based on Moston. The post holder will be required to provide essential housing management services and high-quality accommodation to homeless households. This role is crucial in managing furnished tenancies and ensuring compliance with housing regulations and tenant agreements. DUTIES AND RESPONSIBILITIES INCLUDE: Provide housing management services to homeless households, ensuring high-quality accommodation. Work cooperatively with tenants and their support workers on housing management matters. Manage the day-to-day administration of the furnished tenancies scheme. Monitor tenant compliance with occupancy agreements, house rules, and court orders, taking appropriate actions in response to breaches. Manage, monitor, and maximise collections for rent, utilities, and miscellaneous charges, maintaining accurate records and reporting as necessary. Oversee the processes of starting, operating, and ending tenancies, including the service and administration of Notices to Quit. Collaborate with occupants and support workers on support planning related to tenancy management. Monitor the quality and suitability of furniture, recommend improvements, and manage the cleaning, repair, replacement, and disposal of furniture. ESSENTIAL REQUIREMENTS INCLUDE: Knowledge of Housing Legislations Excellent communication and interpersonal skills, capable of working cooperatively with a diverse range of stakeholders. Valid UK Driving Licence and access to a vehicle. Enhanced DBS Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Jul 26, 2025
Contractor
4Recruitment Services are seeking a Housing Officer to work for our client based on Moston. The post holder will be required to provide essential housing management services and high-quality accommodation to homeless households. This role is crucial in managing furnished tenancies and ensuring compliance with housing regulations and tenant agreements. DUTIES AND RESPONSIBILITIES INCLUDE: Provide housing management services to homeless households, ensuring high-quality accommodation. Work cooperatively with tenants and their support workers on housing management matters. Manage the day-to-day administration of the furnished tenancies scheme. Monitor tenant compliance with occupancy agreements, house rules, and court orders, taking appropriate actions in response to breaches. Manage, monitor, and maximise collections for rent, utilities, and miscellaneous charges, maintaining accurate records and reporting as necessary. Oversee the processes of starting, operating, and ending tenancies, including the service and administration of Notices to Quit. Collaborate with occupants and support workers on support planning related to tenancy management. Monitor the quality and suitability of furniture, recommend improvements, and manage the cleaning, repair, replacement, and disposal of furniture. ESSENTIAL REQUIREMENTS INCLUDE: Knowledge of Housing Legislations Excellent communication and interpersonal skills, capable of working cooperatively with a diverse range of stakeholders. Valid UK Driving Licence and access to a vehicle. Enhanced DBS Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. Shape the future of public service finance The Aberdeenshire Integration Joint Board (IJB) commissions health and social care services for older people, vulnerable adults, and carers across our region - enabling them to live safely and independently within their communities. This role is absolutely central to the success of the IJB's Financial Recovery Plan. You will be driving forward the organisation's most urgent priorities-ensuring savings are delivered, risks are tightly managed, and progress is clearly communicated to senior leaders. With your strategic insight and financial leadership, you will not only embed robust controls and forecasting but also shape the refreshed Medium-Term Financial Strategy that underpins sustainable recovery and long-term resilience. This is a high-impact role spanning substantial budgets and multi-agency collaboration - ideal for someone ready to lead with purpose and precision. About You Qualified accountant (CIPFA, ICAS, ACCA, CIMA or equivalent) Leadership experience in public sector finance - particularly local government or the NHS Strong analytical and strategic capabilities Skilled at building trust and driving outcomes across senior stakeholder groups Committed to public value, system integration, and continuous improvement The role As the IJB's Section 95 Officer, you will lead the delivery of our Financial Recovery Plan and shape a longer-term financial strategy. You will work across Council and NHS systems, strengthen financial governance, and engage with elected members, committees, and executive leaders - helping us redefine resilient, people-focused public service. The job profile and further information on this role and partnership is available in the candidate pack which can be obtained via Requirements The employer and salary will be dependent on the appointed individual's background and experience. Aberdeenshire Council: JNC25 (£87,202) NHS: Agenda for Change Band 8c (£87,400 - £93,685) This is a Politically Restricted position as identified by the Local Government and Housing Act 1989. Further information on restrictions as a result of this designation is available here. It is Aberdeenshire Council's procedure that applicants for vacancies of this nature require to participate in an assessment centre as well as interview. Aberdeenshire Council appreciates the value of a diverse workforce. We adopt inclusive practices, transparent policies and foster a culture built on mutual respect. Informal enquiries to: Leigh Jolly, Chief Officer, Aberdeenshire Health & Social Care Partnership ; and Mary Beattie Head of Service Finance, Aberdeenshire Council To apply for this role please follow this link -
Jul 26, 2025
Full time
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. Shape the future of public service finance The Aberdeenshire Integration Joint Board (IJB) commissions health and social care services for older people, vulnerable adults, and carers across our region - enabling them to live safely and independently within their communities. This role is absolutely central to the success of the IJB's Financial Recovery Plan. You will be driving forward the organisation's most urgent priorities-ensuring savings are delivered, risks are tightly managed, and progress is clearly communicated to senior leaders. With your strategic insight and financial leadership, you will not only embed robust controls and forecasting but also shape the refreshed Medium-Term Financial Strategy that underpins sustainable recovery and long-term resilience. This is a high-impact role spanning substantial budgets and multi-agency collaboration - ideal for someone ready to lead with purpose and precision. About You Qualified accountant (CIPFA, ICAS, ACCA, CIMA or equivalent) Leadership experience in public sector finance - particularly local government or the NHS Strong analytical and strategic capabilities Skilled at building trust and driving outcomes across senior stakeholder groups Committed to public value, system integration, and continuous improvement The role As the IJB's Section 95 Officer, you will lead the delivery of our Financial Recovery Plan and shape a longer-term financial strategy. You will work across Council and NHS systems, strengthen financial governance, and engage with elected members, committees, and executive leaders - helping us redefine resilient, people-focused public service. The job profile and further information on this role and partnership is available in the candidate pack which can be obtained via Requirements The employer and salary will be dependent on the appointed individual's background and experience. Aberdeenshire Council: JNC25 (£87,202) NHS: Agenda for Change Band 8c (£87,400 - £93,685) This is a Politically Restricted position as identified by the Local Government and Housing Act 1989. Further information on restrictions as a result of this designation is available here. It is Aberdeenshire Council's procedure that applicants for vacancies of this nature require to participate in an assessment centre as well as interview. Aberdeenshire Council appreciates the value of a diverse workforce. We adopt inclusive practices, transparent policies and foster a culture built on mutual respect. Informal enquiries to: Leigh Jolly, Chief Officer, Aberdeenshire Health & Social Care Partnership ; and Mary Beattie Head of Service Finance, Aberdeenshire Council To apply for this role please follow this link -
Property Manager & Estate Administrator We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. Position: Property Manager & Estate Administrator Location: Quenington, Gloucestershire - with scope for occasional hybrid working. Salary: £29,000 - £33,000 Contract: Permanent, Full time (35 hours per week) Closing Date: Sunday 17 August 2025 at 23:59 About the role: As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management. The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints. The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents. About you: We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience: Essential Skills and Knowledge: Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting Strong knowledge of property legislation and regulatory requirements, with ability to stay updated Excellent written and verbal communication skills with a diplomatic and personable approach Highly organised with strong attention to detail and effective multitasking abilities Proficient in Microsoft Office and property management software (e.g. Landmark) Skilled in negotiation, problem-solving and managing tenant and contractor relationships Collaborative team player with a solution-focused mind-set and a proactive approach Discreet, professional and capable of handling sensitive situations with maturity and integrity If you feel you have the relevant skills and background, we would love to hear from you! About the organisation: The charity's mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks. Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact. Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jul 26, 2025
Full time
Property Manager & Estate Administrator We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. Position: Property Manager & Estate Administrator Location: Quenington, Gloucestershire - with scope for occasional hybrid working. Salary: £29,000 - £33,000 Contract: Permanent, Full time (35 hours per week) Closing Date: Sunday 17 August 2025 at 23:59 About the role: As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management. The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints. The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents. About you: We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience: Essential Skills and Knowledge: Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting Strong knowledge of property legislation and regulatory requirements, with ability to stay updated Excellent written and verbal communication skills with a diplomatic and personable approach Highly organised with strong attention to detail and effective multitasking abilities Proficient in Microsoft Office and property management software (e.g. Landmark) Skilled in negotiation, problem-solving and managing tenant and contractor relationships Collaborative team player with a solution-focused mind-set and a proactive approach Discreet, professional and capable of handling sensitive situations with maturity and integrity If you feel you have the relevant skills and background, we would love to hear from you! About the organisation: The charity's mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks. Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact. Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Customer Liaison Officer - Heathrow - Housing / Property sector Your new company A leading construction and infrastructure services business, is seeking x3 Customer Liaison Officers to join the team. These roles are initially for 3 months, with the possibility of extension. Working hours are Monday to Friday, 8am-4.30pm. Pay rate is £20.53/hr plus holiday. This is predominantly an office-based role, with occasional travel to site. Your new role As a Customer Liaison Officer, you'll report to the Site Manager and work within the Site Teams, to support the delivery of various planned programmes across the property portfolio. You will be the central point of contact for residents, providing clear and accurate communications regarding the works happening in their properties. Your responsibilities will include: Building and maintaining positive relationships Contacting residents - via phone & email Developing tailored support plans Conducting pre-works home visits, assisting with the moving and storage of possessions Keeping residents informed throughout the works Undertaking customer satisfaction surveys, supporting resident complaints Completing administration duties What you'll need to succeed You'll have previous experience in an office-based customer service/administration position within the construction, housing or property sectors. Experience speaking to residents/homeowners/tenants is ideal. You'll also have excellent time management and organisational skills, strong IT literacy and a full UK driving licence (essential ). You will live a commutable distance of Heathrow. This is an immediate start so applicants will need to be on less than a weeks notice. What you'll get in return You'll receive an hourly rate of £20.53/hr plus 28 days holiday. Working hours are Monday to Friday 8am to 4.30pm. Free parking is available on site. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 26, 2025
Seasonal
Customer Liaison Officer - Heathrow - Housing / Property sector Your new company A leading construction and infrastructure services business, is seeking x3 Customer Liaison Officers to join the team. These roles are initially for 3 months, with the possibility of extension. Working hours are Monday to Friday, 8am-4.30pm. Pay rate is £20.53/hr plus holiday. This is predominantly an office-based role, with occasional travel to site. Your new role As a Customer Liaison Officer, you'll report to the Site Manager and work within the Site Teams, to support the delivery of various planned programmes across the property portfolio. You will be the central point of contact for residents, providing clear and accurate communications regarding the works happening in their properties. Your responsibilities will include: Building and maintaining positive relationships Contacting residents - via phone & email Developing tailored support plans Conducting pre-works home visits, assisting with the moving and storage of possessions Keeping residents informed throughout the works Undertaking customer satisfaction surveys, supporting resident complaints Completing administration duties What you'll need to succeed You'll have previous experience in an office-based customer service/administration position within the construction, housing or property sectors. Experience speaking to residents/homeowners/tenants is ideal. You'll also have excellent time management and organisational skills, strong IT literacy and a full UK driving licence (essential ). You will live a commutable distance of Heathrow. This is an immediate start so applicants will need to be on less than a weeks notice. What you'll get in return You'll receive an hourly rate of £20.53/hr plus 28 days holiday. Working hours are Monday to Friday 8am to 4.30pm. Free parking is available on site. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Supported Housing Officer Coventry, West Midlands, United Kingdom Responsibilities Manage voids in accordance with void and letting procedures, carry out referral assessments to determine eligibility, sign up new residents and carry out viewing, pre and post termination inspections and complete CORE returns Optimise income collection in accordance with income collection procedures, including affordability checks, payment plans, housing benefit provisional assessments for new claims and changes in circumstances To follow the housing and tenancy management procedures to include : Complete tenancy inductions for all new residents and ensure residents understand their license agreement responsibilities Maintain regular contact with residents to ensure effective tenancy management and address any breaches of tenancy. Ensure all non-eligible rent and service charges are paid by residents and assist with completion of welfare benefits in a timely fashion to avoid arrears. Issue warnings in accordance with procedures and license management Record and follow reporting procedures regarding incidents including harassment, threat of violence or hate crimes. To work as part of team on a rota basis to deliver professional reception duties, including pro-active monitoring of CCTV, visitors and door entry system Work in partnership with all other relevant services to support residents holistically and sign post appropriately. To ensure positive, supportive and collaborative relationships develop with support providers Undertake any other duties commensurate with this post as reasonably requested by the Supported Housing Manager and Team Leader. To fulfil the requirements of this role you will have experience, skills, and knowledge in the following areas: To understand and follow safeguarding procedures identifying and reporting safeguarding alerts where necessary to minimise the risk of abuse. Maintain records, written and electronic, provide outcome data, case studies and contribute information to reports as required. To carry out housing management inspections, complete health and safety assessments, follow fire evacuation plans and carry out regular testing of equipment and report defects and repairs. All work to be undertaken in line with the Group's policies and procedures, including Health & Safety, Customer Involvement, GDPR, Equality and Diversity and Safeguarding, plus comply with relevant codes of practise i.e. CCTV. Will be trained in first aid and hold fire marshal responsibilities Educated to GSCE Level Grade C - 4 or above or equivalent professional qualification, eg CIH level 3 and above. Enhanced DBS is mandatory. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Jul 26, 2025
Seasonal
Supported Housing Officer Coventry, West Midlands, United Kingdom Responsibilities Manage voids in accordance with void and letting procedures, carry out referral assessments to determine eligibility, sign up new residents and carry out viewing, pre and post termination inspections and complete CORE returns Optimise income collection in accordance with income collection procedures, including affordability checks, payment plans, housing benefit provisional assessments for new claims and changes in circumstances To follow the housing and tenancy management procedures to include : Complete tenancy inductions for all new residents and ensure residents understand their license agreement responsibilities Maintain regular contact with residents to ensure effective tenancy management and address any breaches of tenancy. Ensure all non-eligible rent and service charges are paid by residents and assist with completion of welfare benefits in a timely fashion to avoid arrears. Issue warnings in accordance with procedures and license management Record and follow reporting procedures regarding incidents including harassment, threat of violence or hate crimes. To work as part of team on a rota basis to deliver professional reception duties, including pro-active monitoring of CCTV, visitors and door entry system Work in partnership with all other relevant services to support residents holistically and sign post appropriately. To ensure positive, supportive and collaborative relationships develop with support providers Undertake any other duties commensurate with this post as reasonably requested by the Supported Housing Manager and Team Leader. To fulfil the requirements of this role you will have experience, skills, and knowledge in the following areas: To understand and follow safeguarding procedures identifying and reporting safeguarding alerts where necessary to minimise the risk of abuse. Maintain records, written and electronic, provide outcome data, case studies and contribute information to reports as required. To carry out housing management inspections, complete health and safety assessments, follow fire evacuation plans and carry out regular testing of equipment and report defects and repairs. All work to be undertaken in line with the Group's policies and procedures, including Health & Safety, Customer Involvement, GDPR, Equality and Diversity and Safeguarding, plus comply with relevant codes of practise i.e. CCTV. Will be trained in first aid and hold fire marshal responsibilities Educated to GSCE Level Grade C - 4 or above or equivalent professional qualification, eg CIH level 3 and above. Enhanced DBS is mandatory. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Leeds Federated Housing Association Ltd
City, Leeds
Job Title: Neighbourhood Officer Location: Leeds Salary: £30,371 + Essential Car User Allowance Job Type: Part time, Permanent. 34 hours per week Closing date: 11th August 2025 at midday Interviews Date: 19th August 2025 Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. The Vacancy: Are you an experienced ASB (Anti-Social Behaviour) Officer looking to broaden your skills and step into a wider housing management role? Or are you a Neighbourhood Officer, looking for your next challenge? Leeds Federated is seeking a dedicated Neighbourhood Officer to join our Area Team. In this role, you'll take ownership of a designated portfolio of homes, acting as the primary point of contact for our customers. This is a great opportunity for someone looking to take the next step in their career. Whether you have solid ASB experience and want to develop your housing management skills, or you're an experienced Neighbourhood Officer ready for a new challenge, we want to hear from you. What you'll do: Act as the main interface between the association and the customers, liaising with colleagues to ensure services are provided effectively Provide support that recognises and responds to the needs of individuals and communities Take ownership of customer enquiries across all channels, ensuring they are resolved efficiently and to a high standard Take prompt and fair action in cases of tenancy breaches, anti-social behaviour, or safeguarding concerns Carry out estate inspections and monitoring communal areas to ensure safety and cleanliness standards Let empty homes within our guidelines of creating sustainable communities Collaborate with internal teams and external agencies to improve community wellbeing Use feedback and performance data to drive service improvements and customer satisfaction. What we're looking for: Proven experience of delivering neighbourhood officer services / managing Anti-Social Behaviour cases as an ASB Officer A confident communicator with a customer-focused mindset Strong track record of completing administrative tasks with high levels of accuracy and attention to detail Able to navigate digital and computer-based systems Comfortable with problem-solving and confident in making informed decisions Committed to continuous improvement and delivering high-quality outcomes Holder of a valid UK driving licence Able to travel and work from various locations as required If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the experience or relevant job titles of; Housing Officer, Tenancy Officer, Community Housing Officer, Neighbourhood Housing Manager, may also be considered for this role.
Jul 26, 2025
Full time
Job Title: Neighbourhood Officer Location: Leeds Salary: £30,371 + Essential Car User Allowance Job Type: Part time, Permanent. 34 hours per week Closing date: 11th August 2025 at midday Interviews Date: 19th August 2025 Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. The Vacancy: Are you an experienced ASB (Anti-Social Behaviour) Officer looking to broaden your skills and step into a wider housing management role? Or are you a Neighbourhood Officer, looking for your next challenge? Leeds Federated is seeking a dedicated Neighbourhood Officer to join our Area Team. In this role, you'll take ownership of a designated portfolio of homes, acting as the primary point of contact for our customers. This is a great opportunity for someone looking to take the next step in their career. Whether you have solid ASB experience and want to develop your housing management skills, or you're an experienced Neighbourhood Officer ready for a new challenge, we want to hear from you. What you'll do: Act as the main interface between the association and the customers, liaising with colleagues to ensure services are provided effectively Provide support that recognises and responds to the needs of individuals and communities Take ownership of customer enquiries across all channels, ensuring they are resolved efficiently and to a high standard Take prompt and fair action in cases of tenancy breaches, anti-social behaviour, or safeguarding concerns Carry out estate inspections and monitoring communal areas to ensure safety and cleanliness standards Let empty homes within our guidelines of creating sustainable communities Collaborate with internal teams and external agencies to improve community wellbeing Use feedback and performance data to drive service improvements and customer satisfaction. What we're looking for: Proven experience of delivering neighbourhood officer services / managing Anti-Social Behaviour cases as an ASB Officer A confident communicator with a customer-focused mindset Strong track record of completing administrative tasks with high levels of accuracy and attention to detail Able to navigate digital and computer-based systems Comfortable with problem-solving and confident in making informed decisions Committed to continuous improvement and delivering high-quality outcomes Holder of a valid UK driving licence Able to travel and work from various locations as required If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the experience or relevant job titles of; Housing Officer, Tenancy Officer, Community Housing Officer, Neighbourhood Housing Manager, may also be considered for this role.
The role of Technical Officer in the not-for-profit construction sector involves overseeing and supporting a range of construction projects to ensure compliance and quality standards. Based in Stockport, this temporary position offers an excellent opportunity to contribute to meaningful projects within the community. Client Details This small-sized organisation operates in the social housing sector, focusing on repairs, damp and mould surveying which helps to make a positive impact on local communities. Known for its commitment to excellence and compliance, the organisation offers a supportive and professional working environment. Description Carry out detailed inspections of properties to diagnose causes of damp, mould, and condensation. Identify appropriate remedial works and prepare accurate, cost-effective repair specifications using Schedule of Rates (SOR). Liaise with tenants sensitively, providing clear advice and support on managing and preventing damp/mould. Work closely with repairs operatives and contractors to ensure timely and high-quality completion of works. Monitor and audit contractor performance, ensuring compliance with health and safety standards and internal quality expectations. Maintain accurate records of inspections, findings, and completed works within the housing management system. Assist in identifying patterns of recurring issues and contribute to long-term asset planning and investment strategies. Support legal disrepair cases by producing condition reports and technical evidence as required. Ensure all works comply with relevant legislation, building regulations, and organisational policies. Collaborate with internal departments (e.g., asset management, compliance, and customer services) to deliver a joined-up service Profile A successful Technical Officer should have: A strong understanding of construction practices, regulations, and compliance standards. Proven ability to manage multiple projects effectively and efficiently. Experience in conducting site inspections and preparing detailed reports. Excellent communication skills for liaising with contractors and stakeholders. A proactive approach to identifying and resolving technical challenges. Relevant qualifications in construction, engineering, or a related field. Job Offer Competitive hourly rate. Opportunity to work on meaningful projects within social housing. Temporary position with potential for professional growth and networking. Convenient location in Stockport with access to local amenities. Supportive and professional working environment.
Jul 25, 2025
Seasonal
The role of Technical Officer in the not-for-profit construction sector involves overseeing and supporting a range of construction projects to ensure compliance and quality standards. Based in Stockport, this temporary position offers an excellent opportunity to contribute to meaningful projects within the community. Client Details This small-sized organisation operates in the social housing sector, focusing on repairs, damp and mould surveying which helps to make a positive impact on local communities. Known for its commitment to excellence and compliance, the organisation offers a supportive and professional working environment. Description Carry out detailed inspections of properties to diagnose causes of damp, mould, and condensation. Identify appropriate remedial works and prepare accurate, cost-effective repair specifications using Schedule of Rates (SOR). Liaise with tenants sensitively, providing clear advice and support on managing and preventing damp/mould. Work closely with repairs operatives and contractors to ensure timely and high-quality completion of works. Monitor and audit contractor performance, ensuring compliance with health and safety standards and internal quality expectations. Maintain accurate records of inspections, findings, and completed works within the housing management system. Assist in identifying patterns of recurring issues and contribute to long-term asset planning and investment strategies. Support legal disrepair cases by producing condition reports and technical evidence as required. Ensure all works comply with relevant legislation, building regulations, and organisational policies. Collaborate with internal departments (e.g., asset management, compliance, and customer services) to deliver a joined-up service Profile A successful Technical Officer should have: A strong understanding of construction practices, regulations, and compliance standards. Proven ability to manage multiple projects effectively and efficiently. Experience in conducting site inspections and preparing detailed reports. Excellent communication skills for liaising with contractors and stakeholders. A proactive approach to identifying and resolving technical challenges. Relevant qualifications in construction, engineering, or a related field. Job Offer Competitive hourly rate. Opportunity to work on meaningful projects within social housing. Temporary position with potential for professional growth and networking. Convenient location in Stockport with access to local amenities. Supportive and professional working environment.
This is an excellent opportunity for an Assistant Housing Officer to support housing operations within the not-for-profit sector. Based in York, the role involves assisting with property management tasks and ensuring high-quality service delivery. Client Details This not-for-profit organisation operates within the property sector and is committed to providing quality housing services. As a small-sized organisation, they focus on delivering impactful and meaningful work to their community. Description Assist with tenancy management, including handling tenant queries and maintaining accurate records. Support the allocation and letting of properties in line with organisational policies. Coordinate property inspections and report maintenance issues to the relevant teams. Help in monitoring rent accounts and addressing arrears in a timely manner. Ensure compliance with housing regulations and organisational standards. Collaborate with colleagues to deliver excellent customer service to tenants. Maintain up-to-date knowledge of housing policies and procedures. Contribute to the smooth running of housing operations in York. Profile A successful Assistant Housing Officer should have: Previous experience in housing or property management roles, ideally in the not-for-profit sector. Knowledge of housing legislation and best practices. Strong organisational skills and attention to detail. Excellent communication and interpersonal abilities. A proactive and problem-solving approach to work. Proficiency in using housing or property management software is advantageous. Job Offer An hourly rate of approximately 15 to 17, depending on experience. A temporary position offering the chance to develop skills in the not-for-profit housing sector. The opportunity to make a positive impact within a small-sized organisation in York. Supportive and collaborative work environment. This is a fantastic chance for a motivated individual to join the property department and contribute to meaningful work. If you are interested in this Assistant Housing Officer role, apply today!
Jul 25, 2025
Seasonal
This is an excellent opportunity for an Assistant Housing Officer to support housing operations within the not-for-profit sector. Based in York, the role involves assisting with property management tasks and ensuring high-quality service delivery. Client Details This not-for-profit organisation operates within the property sector and is committed to providing quality housing services. As a small-sized organisation, they focus on delivering impactful and meaningful work to their community. Description Assist with tenancy management, including handling tenant queries and maintaining accurate records. Support the allocation and letting of properties in line with organisational policies. Coordinate property inspections and report maintenance issues to the relevant teams. Help in monitoring rent accounts and addressing arrears in a timely manner. Ensure compliance with housing regulations and organisational standards. Collaborate with colleagues to deliver excellent customer service to tenants. Maintain up-to-date knowledge of housing policies and procedures. Contribute to the smooth running of housing operations in York. Profile A successful Assistant Housing Officer should have: Previous experience in housing or property management roles, ideally in the not-for-profit sector. Knowledge of housing legislation and best practices. Strong organisational skills and attention to detail. Excellent communication and interpersonal abilities. A proactive and problem-solving approach to work. Proficiency in using housing or property management software is advantageous. Job Offer An hourly rate of approximately 15 to 17, depending on experience. A temporary position offering the chance to develop skills in the not-for-profit housing sector. The opportunity to make a positive impact within a small-sized organisation in York. Supportive and collaborative work environment. This is a fantastic chance for a motivated individual to join the property department and contribute to meaningful work. If you are interested in this Assistant Housing Officer role, apply today!
Customer Service Officer East London 6 month Fixed Term Contract (FTC) , Full-Time Office Based £36,000 - £38,500 (DoE) Are you passionate about delivering excellent customer service and making a real difference in people's lives? We're looking for a confident and empathetic Customer Service Officer to join a forward-thinking housing provider based in East London. This is a fantastic opportunity to join a growing organisation that genuinely values its people and community. What You'll Be Doing: As the first point of contact for residents, you'll play a key role in delivering a high-quality, responsive service across housing, repairs, and general enquiries. Your day-to-day will include: Handling inbound calls, emails, and walk-ins with professionalism and care Logging repairs, chasing updates, and ensuring issues are resolved efficiently Working closely with internal teams to follow up on cases and keep residents informed Maintaining accurate records and contributing to service improvement initiatives What's in It for You? You'll be joining a supportive, values-led organisation that puts both residents and staff at the heart of everything they do. Benefits include: Hybrid working after probation (typically 2 days from home) Generous holiday allowance and additional wellbeing days Ongoing training and development opportunities A strong emphasis on work-life balance and team culture Career progression routes into housing management, compliance, or resident engagement What We're Looking For: Experience in a customer-facing or call centre environment Excellent communication and problem-solving skills A calm, empathetic approach - especially when dealing with complex or sensitive issues Good IT skills and ability to manage multiple systems and workflows Ideally, experience within housing or public sector, but not essential If you're motivated by helping others, enjoy working in a fast-paced environment, and want to grow your career within a purpose-driven organisation, we'd love to hear from you.
Jul 25, 2025
Contractor
Customer Service Officer East London 6 month Fixed Term Contract (FTC) , Full-Time Office Based £36,000 - £38,500 (DoE) Are you passionate about delivering excellent customer service and making a real difference in people's lives? We're looking for a confident and empathetic Customer Service Officer to join a forward-thinking housing provider based in East London. This is a fantastic opportunity to join a growing organisation that genuinely values its people and community. What You'll Be Doing: As the first point of contact for residents, you'll play a key role in delivering a high-quality, responsive service across housing, repairs, and general enquiries. Your day-to-day will include: Handling inbound calls, emails, and walk-ins with professionalism and care Logging repairs, chasing updates, and ensuring issues are resolved efficiently Working closely with internal teams to follow up on cases and keep residents informed Maintaining accurate records and contributing to service improvement initiatives What's in It for You? You'll be joining a supportive, values-led organisation that puts both residents and staff at the heart of everything they do. Benefits include: Hybrid working after probation (typically 2 days from home) Generous holiday allowance and additional wellbeing days Ongoing training and development opportunities A strong emphasis on work-life balance and team culture Career progression routes into housing management, compliance, or resident engagement What We're Looking For: Experience in a customer-facing or call centre environment Excellent communication and problem-solving skills A calm, empathetic approach - especially when dealing with complex or sensitive issues Good IT skills and ability to manage multiple systems and workflows Ideally, experience within housing or public sector, but not essential If you're motivated by helping others, enjoy working in a fast-paced environment, and want to grow your career within a purpose-driven organisation, we'd love to hear from you.
Reference: SM 25AP_ Posted: July 23, 2025 Are you a Site Manager who's hoping to work for a company that invests in your development ? Wanting to progress to Senior Site Manager/Project Manager? This could be the role for you. What you'll get: Up to 48k Car allowance/salary sacrifice company car Company bonus 25 holidays + 8BH Investment in your progression Key aspects of the role: Working within the Social Housing sector, primarily decarbonisation and refurbishment , to produce seamless results for local authorities. Overseeing the works, leading the Trades & Labours team, Tenant Liaison Officers, and sub-contractors. Planning the project to ensure it runs smoothly and health and safety is adhered to. Using your knowledge of Solar, Ground Source Heat Pumps, Roofing, EWI and Permeable Paving to drive the project to success. What you'll need: Strong experience in Social Housing - primarily refurbishment, not new build CSCS Card SMSTS First Aid at work UK Driving Licence Right to work in the UK Who you'll be working for: Specialising in refurbishment, retrofit and decarbonisation within the Social Housing industry, you'll be supported all the way through your career with training and qualifications to invest in you. A company with fresh ideas on how to treat their employees and ample industry experience and knowledge, they have been managing teams for decades to success. What's next: If you want to hear more about this Site Manager role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office on
Jul 25, 2025
Full time
Reference: SM 25AP_ Posted: July 23, 2025 Are you a Site Manager who's hoping to work for a company that invests in your development ? Wanting to progress to Senior Site Manager/Project Manager? This could be the role for you. What you'll get: Up to 48k Car allowance/salary sacrifice company car Company bonus 25 holidays + 8BH Investment in your progression Key aspects of the role: Working within the Social Housing sector, primarily decarbonisation and refurbishment , to produce seamless results for local authorities. Overseeing the works, leading the Trades & Labours team, Tenant Liaison Officers, and sub-contractors. Planning the project to ensure it runs smoothly and health and safety is adhered to. Using your knowledge of Solar, Ground Source Heat Pumps, Roofing, EWI and Permeable Paving to drive the project to success. What you'll need: Strong experience in Social Housing - primarily refurbishment, not new build CSCS Card SMSTS First Aid at work UK Driving Licence Right to work in the UK Who you'll be working for: Specialising in refurbishment, retrofit and decarbonisation within the Social Housing industry, you'll be supported all the way through your career with training and qualifications to invest in you. A company with fresh ideas on how to treat their employees and ample industry experience and knowledge, they have been managing teams for decades to success. What's next: If you want to hear more about this Site Manager role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office on
Planning Information and Monitoring Officer £31,821 - £45,763 Fixed Term 24 Month Contract Full Time Wandsworth, Richmond and Hybrid Would you like a role in shaping the planning policies of Richmond upon Thames and Wandsworth? Do you have strong analytical and data skills, and experience using GIS? Are you a planning graduate with a flair for statistics? If so, we'd love to hear from you! We are seeking an Planning Information and Monitoring Officerfor a 24-month contract to support the Spatial Planning and Design Team. In this role, you will help collect, produce, and report on planning-related data that is essential to our work. This role is key to helping the Place and Growth Directorate maintain its reputation for delivering an excellent planning service to all our customers and would be particularly suitable for a recent planning / environmental studies graduate. The role is based within the Richmond and Wandsworth Better Service Partnership and will involve working across both boroughs. About the role Assist in the preparation of evidence base studies and produce data to support the reviews of the Richmond and Wandsworth Local Plans and other planning policy projects. This will include monitoring and reporting on developments, monitoring housing delivery, affordable housing, land use, and sustainability outcomes. You will also play a key role in providing and analysing statistics on the Councils' planning performances. You will: Need to demonstrate accuracy in collating and using planning-related data, liaising closely with a wide range of officers to deliver accurate and timely research reports, and respond to a variety of requests for information. Use a wide range of digital and/or specialist software to collate, query, analyse, interpret and present development monitoring, demographic and socio-economic data to facilitate the development of clear and robust policy formulation and the production of regular authorities' monitoring reports. Support the delivery of high-quality planning policy aligned with national and regional guidance, ensuring a robust evidence base for developing and monitoring local plans and meeting legislative requirements. Who we are Wandsworth is a thriving Inner London Borough on the southern banks of the River Thames that is steeped in a diverse history. The borough features landmarks such as the iconic Battersea Power Station, Ram Brewery and Clapham Junction Station, and is acknowledged for its famous green spaces such as Wandsworth and Clapham Commons, Putney Heath and the Grade II listed Battersea Park. Richmond is arguably London's most attractive borough with the River Thames running for over 10 miles through the borough, linking Hampton Court Palace, Richmond and Twickenham town centres and Kew Gardens with London.Richmond boasts Royal Parks and open spaces, historic houses, vibrant town centres bursting with life, as well as being the home of English rugby. We are part of the Spatial Planning Service under the wider Place and Growth Directorate. We are positive and ambitious - When you join us, you'll apply the same approach. Essential Qualifications, Skills and Experience: a degree-level qualification in town planning or other relevant subject; experience in Microsoft Excel, databases, and GIS (desirable); an understanding of current planning legislation, policy, and guidance; and an eye for detail and excellent data analysis skills. You will be positive in your approach, proactive, and have a commitment to achieving accurate and high-quality information outputs. Closing Date: 3rd August 2025. Shortlisting Date: W/C 4th August 2025. Interview Date: W/C 4th or W/C 11th possible. We may close this vacancy early once a sufficient number of applications has been received.Please submit your application as soon as possible to avoid disappointment. If you would like to discuss this opportunity in more detail, please contact Adam Hutchings, Spatial Planning and Design Team Manager on or email Please register and apply online via the Richmond and Wandsworth Careers site. You will be required to submit your CV and a supporting statement addressing how you meet the requirements of this role. If you are having difficulty in applying online, please contact the Recruitment Team at Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Jul 25, 2025
Full time
Planning Information and Monitoring Officer £31,821 - £45,763 Fixed Term 24 Month Contract Full Time Wandsworth, Richmond and Hybrid Would you like a role in shaping the planning policies of Richmond upon Thames and Wandsworth? Do you have strong analytical and data skills, and experience using GIS? Are you a planning graduate with a flair for statistics? If so, we'd love to hear from you! We are seeking an Planning Information and Monitoring Officerfor a 24-month contract to support the Spatial Planning and Design Team. In this role, you will help collect, produce, and report on planning-related data that is essential to our work. This role is key to helping the Place and Growth Directorate maintain its reputation for delivering an excellent planning service to all our customers and would be particularly suitable for a recent planning / environmental studies graduate. The role is based within the Richmond and Wandsworth Better Service Partnership and will involve working across both boroughs. About the role Assist in the preparation of evidence base studies and produce data to support the reviews of the Richmond and Wandsworth Local Plans and other planning policy projects. This will include monitoring and reporting on developments, monitoring housing delivery, affordable housing, land use, and sustainability outcomes. You will also play a key role in providing and analysing statistics on the Councils' planning performances. You will: Need to demonstrate accuracy in collating and using planning-related data, liaising closely with a wide range of officers to deliver accurate and timely research reports, and respond to a variety of requests for information. Use a wide range of digital and/or specialist software to collate, query, analyse, interpret and present development monitoring, demographic and socio-economic data to facilitate the development of clear and robust policy formulation and the production of regular authorities' monitoring reports. Support the delivery of high-quality planning policy aligned with national and regional guidance, ensuring a robust evidence base for developing and monitoring local plans and meeting legislative requirements. Who we are Wandsworth is a thriving Inner London Borough on the southern banks of the River Thames that is steeped in a diverse history. The borough features landmarks such as the iconic Battersea Power Station, Ram Brewery and Clapham Junction Station, and is acknowledged for its famous green spaces such as Wandsworth and Clapham Commons, Putney Heath and the Grade II listed Battersea Park. Richmond is arguably London's most attractive borough with the River Thames running for over 10 miles through the borough, linking Hampton Court Palace, Richmond and Twickenham town centres and Kew Gardens with London.Richmond boasts Royal Parks and open spaces, historic houses, vibrant town centres bursting with life, as well as being the home of English rugby. We are part of the Spatial Planning Service under the wider Place and Growth Directorate. We are positive and ambitious - When you join us, you'll apply the same approach. Essential Qualifications, Skills and Experience: a degree-level qualification in town planning or other relevant subject; experience in Microsoft Excel, databases, and GIS (desirable); an understanding of current planning legislation, policy, and guidance; and an eye for detail and excellent data analysis skills. You will be positive in your approach, proactive, and have a commitment to achieving accurate and high-quality information outputs. Closing Date: 3rd August 2025. Shortlisting Date: W/C 4th August 2025. Interview Date: W/C 4th or W/C 11th possible. We may close this vacancy early once a sufficient number of applications has been received.Please submit your application as soon as possible to avoid disappointment. If you would like to discuss this opportunity in more detail, please contact Adam Hutchings, Spatial Planning and Design Team Manager on or email Please register and apply online via the Richmond and Wandsworth Careers site. You will be required to submit your CV and a supporting statement addressing how you meet the requirements of this role. If you are having difficulty in applying online, please contact the Recruitment Team at Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Property Manager & Estate Administrator We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. Position: Property Manager & Estate Administrator Location: Quenington, Gloucestershire with scope for occasional hybrid working. Salary: £29,000 £33,000 Contract: Permanent, Full time (35 hours per week) Closing Date: Sunday 17 August 2025 at 23:59 About the role: As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management. The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints. The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents. About you: We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience: Essential Skills and Knowledge: Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting Strong knowledge of property legislation and regulatory requirements, with ability to stay updated Excellent written and verbal communication skills with a diplomatic and personable approach Highly organised with strong attention to detail and effective multitasking abilities Proficient in Microsoft Office and property management software (e.g. Landmark) Skilled in negotiation, problem-solving and managing tenant and contractor relationships Collaborative team player with a solution-focused mind-set and a proactive approach Discreet, professional and capable of handling sensitive situations with maturity and integrity If you feel you have the relevant skills and background, we would love to hear from you! About the organisation: The charity s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks. Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact. Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jul 25, 2025
Full time
Property Manager & Estate Administrator We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes. Position: Property Manager & Estate Administrator Location: Quenington, Gloucestershire with scope for occasional hybrid working. Salary: £29,000 £33,000 Contract: Permanent, Full time (35 hours per week) Closing Date: Sunday 17 August 2025 at 23:59 About the role: As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management. The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints. The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents. About you: We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience: Essential Skills and Knowledge: Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting Strong knowledge of property legislation and regulatory requirements, with ability to stay updated Excellent written and verbal communication skills with a diplomatic and personable approach Highly organised with strong attention to detail and effective multitasking abilities Proficient in Microsoft Office and property management software (e.g. Landmark) Skilled in negotiation, problem-solving and managing tenant and contractor relationships Collaborative team player with a solution-focused mind-set and a proactive approach Discreet, professional and capable of handling sensitive situations with maturity and integrity If you feel you have the relevant skills and background, we would love to hear from you! About the organisation: The charity s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks. Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact. Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Site Manager/Supervisor - Social Housing Day rate 200- 250 a day (negotiable) Short term - Temporary contract - 4th-22nd August Based in London - Elephant and Castle Previous experience working on an external cladding remediation project within social housing is essential for this role. We are working with a leading Social Housing Contractor to recruit a proactive Site Manager or experienced Supervisor to deliver an external refurbishment project in Elephant and Castle. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Please note, frequent travel throughout the region is to be expected. Site Manager/Supervisor Duties: Work in partnership with the client and client representatives, to ensure that a high quality service is provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project Essential Criteria/Certifications: SMSTS/SSSTS Experience with rainscreen cladding/EWI systems Manual Handling Working at heights First Aid You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. For your chance of securing this role please apply online now!
Jul 25, 2025
Seasonal
Site Manager/Supervisor - Social Housing Day rate 200- 250 a day (negotiable) Short term - Temporary contract - 4th-22nd August Based in London - Elephant and Castle Previous experience working on an external cladding remediation project within social housing is essential for this role. We are working with a leading Social Housing Contractor to recruit a proactive Site Manager or experienced Supervisor to deliver an external refurbishment project in Elephant and Castle. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Please note, frequent travel throughout the region is to be expected. Site Manager/Supervisor Duties: Work in partnership with the client and client representatives, to ensure that a high quality service is provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project Essential Criteria/Certifications: SMSTS/SSSTS Experience with rainscreen cladding/EWI systems Manual Handling Working at heights First Aid You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. For your chance of securing this role please apply online now!
