Great Places Housing Association
Northenden, Manchester
Sales Advisor (full time, 35 hours per week) Didsbury, Manchester £33,650 We are recruiting for x1 permanent vacancy and x1 12-month fixed-term contract vacancy Reporting to the Sales Manager, the Sales Advisor will be working for Plumlife, the award winning Sales and Marketing department of Great Places Housing Group. You will effectively market and sell new build, shared ownership and market sale homes for Great Places Housing Group, Cube and other external partners and clients. What you ll be doing Responsible for sales of new build shared ownership, resale shared ownership, and market sale homes, achieving the required sales targets. Respond in a timely manner to all inquiries and sales leads to ensure high conversion rates. Assess potential buyer s eligibility and affordability, maintaining accurate documentation for auditing purposes. Conduct viewing appointments at sales developments and resale properties, explaining purchase options and closing sales. Maintain accurate information in databases for performance tracking and reporting. Liaise with solicitors, IFA s, valuers, and development teams to ensure quick progression of sales and manage legal documents. Attend site meetings and provide input on design and specification of new homes. Assist with coordinating marketing literature and promotional activities. Manage sales launches, open days, and ensure accurate website entries for marketing purposes. Provide an exceptional level of customer service and follow all company policies and procedures. Occasional out-of-hours and regular weekend working required. What you ll need Competent use of Microsoft office systems including word and excel. Driving Licence and use of a motor car for business purposes (with business use insurance cover). Experience within a property /development sales background. Knowledge of property development process. An understanding of shared ownership (Not essential). Excellent verbal and written communication skills Experience in a customer focussed environment and able to deliver an exceptional standard of customer service Ability to provide concise and accurate reports. Ability to complete tasks in an accurate and timely manner when working under pressure Attention to detail Effective liaison with staff/other stakeholders to give information/find information/resolve problems Organisation and ability to time-manage work load The ability to develop and project a positive image of Great Places through personal, written and oral skills What we need from you You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Respecting professional boundaries and conducting yourself and a professional manner at all times A commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity
Aug 07, 2025
Full time
Sales Advisor (full time, 35 hours per week) Didsbury, Manchester £33,650 We are recruiting for x1 permanent vacancy and x1 12-month fixed-term contract vacancy Reporting to the Sales Manager, the Sales Advisor will be working for Plumlife, the award winning Sales and Marketing department of Great Places Housing Group. You will effectively market and sell new build, shared ownership and market sale homes for Great Places Housing Group, Cube and other external partners and clients. What you ll be doing Responsible for sales of new build shared ownership, resale shared ownership, and market sale homes, achieving the required sales targets. Respond in a timely manner to all inquiries and sales leads to ensure high conversion rates. Assess potential buyer s eligibility and affordability, maintaining accurate documentation for auditing purposes. Conduct viewing appointments at sales developments and resale properties, explaining purchase options and closing sales. Maintain accurate information in databases for performance tracking and reporting. Liaise with solicitors, IFA s, valuers, and development teams to ensure quick progression of sales and manage legal documents. Attend site meetings and provide input on design and specification of new homes. Assist with coordinating marketing literature and promotional activities. Manage sales launches, open days, and ensure accurate website entries for marketing purposes. Provide an exceptional level of customer service and follow all company policies and procedures. Occasional out-of-hours and regular weekend working required. What you ll need Competent use of Microsoft office systems including word and excel. Driving Licence and use of a motor car for business purposes (with business use insurance cover). Experience within a property /development sales background. Knowledge of property development process. An understanding of shared ownership (Not essential). Excellent verbal and written communication skills Experience in a customer focussed environment and able to deliver an exceptional standard of customer service Ability to provide concise and accurate reports. Ability to complete tasks in an accurate and timely manner when working under pressure Attention to detail Effective liaison with staff/other stakeholders to give information/find information/resolve problems Organisation and ability to time-manage work load The ability to develop and project a positive image of Great Places through personal, written and oral skills What we need from you You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Respecting professional boundaries and conducting yourself and a professional manner at all times A commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Croydon. Sounds great, what will I be doing? Your primary focus will be on housing and benefit-related support for vulnerable adults aged 16 and over who are referred to the service. You will support staff in managing their caseloads, conducting regular supervisions, and ensuring effective service delivery. This role offers an exciting and varied working week. You will need to manage your own time and workload effectively. You will play an invaluable role in helping individuals make positive changes using the recovery model. We welcome applications from candidates with lived experience. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have experience supporting people with mental health needs and complex challenges in floating, outreach, or accommodation-based services. They should demonstrate a strong understanding of recovery principles and be confident in delivering person-centred support, including key working, support planning, and risk assessments to promote independence. A good knowledge of issues facing the client group-including mental illness, substance misuse, and housing-related risks-is essential, along with the ability to liaise effectively with external professionals to develop support packages. The role requires knowledge of housing management (including maintenance and repairs), health and safety in accommodation and home settings, and safeguarding protocols. The candidate must have a good understanding of welfare benefits, housing options, and related legislation. Strong communication, literacy, numeracy, and IT skills are key, including the ability to accurately record client information. The role requires self-motivation, initiative, teamwork, flexibility to work evenings or weekends, and the ability to travel across the borough. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Aug 07, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Croydon. Sounds great, what will I be doing? Your primary focus will be on housing and benefit-related support for vulnerable adults aged 16 and over who are referred to the service. You will support staff in managing their caseloads, conducting regular supervisions, and ensuring effective service delivery. This role offers an exciting and varied working week. You will need to manage your own time and workload effectively. You will play an invaluable role in helping individuals make positive changes using the recovery model. We welcome applications from candidates with lived experience. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have experience supporting people with mental health needs and complex challenges in floating, outreach, or accommodation-based services. They should demonstrate a strong understanding of recovery principles and be confident in delivering person-centred support, including key working, support planning, and risk assessments to promote independence. A good knowledge of issues facing the client group-including mental illness, substance misuse, and housing-related risks-is essential, along with the ability to liaise effectively with external professionals to develop support packages. The role requires knowledge of housing management (including maintenance and repairs), health and safety in accommodation and home settings, and safeguarding protocols. The candidate must have a good understanding of welfare benefits, housing options, and related legislation. Strong communication, literacy, numeracy, and IT skills are key, including the ability to accurately record client information. The role requires self-motivation, initiative, teamwork, flexibility to work evenings or weekends, and the ability to travel across the borough. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
At Peabody, we believe thriving communities and places are built by leaders who think and act differently. We are looking for someone that is curious, pragmatic, and unafraid to set new standards. As our new Place Manager for Southmere, in Thamesmead, you'll play a crucial role in one of our most exciting regeneration schemes, helping to evolve how we deliver services, manage our homes, and shape a vibrant, safe, and inclusive neighbourhood that residents love and take pride in. This is more than a traditional housing management position. We're looking for someone who leads with vision, takes ownership, and empowers those around them. Someone who can inspire a multidisciplinary team, think strategically, and work hands-on to ensure that residents feel truly proud of where they live. You'll bring together tenancy and property management, building safety, estate services, and community engagement under one clear vision a vision that you will support Peabody to mould. You will have the freedom to design and deliver services in new ways, while championing innovation and continuous improvement. We want you to be a driving force for change, using data and resident feedback to learn what's working and what needs to evolve. You'll play a vital role in representing the voices of all residents and ensuring services are responsive, inclusive, and truly people centred. To be successful in this role, you'll be required to work in Southmere daily. This is your opportunity to be a true trailblazer, to set new benchmarks for placemaking initiatives, and to leave a lasting legacy that showcases Peabody's aspirations for creating sustainable homes and places. You'll join a supportive, forward-thinking organisation that values your growth, creativity, and empowers you to lead in your own way. To succeed, you'll need strong leadership experience in housing, property, or estate management, and a proven ability to guide and motivate diverse teams. You'll need to be passionate about customer service and committed to delivering real, tangible outcomes for residents. We're looking for someone self-motivated and resilient, who embraces challenges with energy and creativity, and who thrives on learning and sharing new ideas to help us continually improve. This role will require a Basic DBS check. Here are just a few of the benefits of working at Peabody: 30 days' annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Closing date: 13th August 2025. Interviews will be taking place in person on 22nd August. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
Aug 07, 2025
Full time
At Peabody, we believe thriving communities and places are built by leaders who think and act differently. We are looking for someone that is curious, pragmatic, and unafraid to set new standards. As our new Place Manager for Southmere, in Thamesmead, you'll play a crucial role in one of our most exciting regeneration schemes, helping to evolve how we deliver services, manage our homes, and shape a vibrant, safe, and inclusive neighbourhood that residents love and take pride in. This is more than a traditional housing management position. We're looking for someone who leads with vision, takes ownership, and empowers those around them. Someone who can inspire a multidisciplinary team, think strategically, and work hands-on to ensure that residents feel truly proud of where they live. You'll bring together tenancy and property management, building safety, estate services, and community engagement under one clear vision a vision that you will support Peabody to mould. You will have the freedom to design and deliver services in new ways, while championing innovation and continuous improvement. We want you to be a driving force for change, using data and resident feedback to learn what's working and what needs to evolve. You'll play a vital role in representing the voices of all residents and ensuring services are responsive, inclusive, and truly people centred. To be successful in this role, you'll be required to work in Southmere daily. This is your opportunity to be a true trailblazer, to set new benchmarks for placemaking initiatives, and to leave a lasting legacy that showcases Peabody's aspirations for creating sustainable homes and places. You'll join a supportive, forward-thinking organisation that values your growth, creativity, and empowers you to lead in your own way. To succeed, you'll need strong leadership experience in housing, property, or estate management, and a proven ability to guide and motivate diverse teams. You'll need to be passionate about customer service and committed to delivering real, tangible outcomes for residents. We're looking for someone self-motivated and resilient, who embraces challenges with energy and creativity, and who thrives on learning and sharing new ideas to help us continually improve. This role will require a Basic DBS check. Here are just a few of the benefits of working at Peabody: 30 days' annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Closing date: 13th August 2025. Interviews will be taking place in person on 22nd August. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
Hays Construction and Property
St. Albans, Hertfordshire
Job Advert: Site Manager - St AlbansMaintenance of social housing planned works and maintenance, including internal and external schemes ranging from 250K to 1M. Salary: 42,000 - 45,000 + Benefits Location: St Albans (AL3 6PH) Contract Type: Fixed Term - Full Time (40 hours/week) We are seeking a proactive and experienced Site Manager to lead the delivery of planned works and maintenance projects in the social housing sector. This is a fantastic opportunity to join a dynamic team focused on improving living conditions and delivering high-quality services to local communities. Key Responsibilities Lead day-to-day site operations, ensuring projects are delivered on time, within budget, and to high standards. Manage service delivery programmes from inception to completion, with a strong focus on quality assurance and client satisfaction. Oversee health and safety compliance, site inspections, and performance management of engineers and subcontractors. Build strong relationships with clients, residents, and stakeholders, ensuring effective communication and issue resolution. Collaborate with commercial teams to manage costs, budgets, and reporting. Prepare programmes of work and manage operational delivery within agreed objectives. Ensure compliance with company health, safety, and welfare policies. Interpret drawings and specifications and prepare site reports. Candidate Requirements Proven experience in planned works and maintenance, including internal and external schemes ranging from 250K to 1M. Strong technical knowledge of fire safety works, cladding, compartmentalisation, windows and doors, roofing, and regeneration. NVQ Level 6 and SMSTS certification. Excellent understanding of NHF Schedule of Rates and construction methods. Strong IT skills and the ability to interpret drawings and specifications. A full UK driving licence (held for at least 12 months). Benefits Company Car or Car Allowance Discretionary Annual Bonus Scheme 26 Days Holiday + Bank Holidays Enhanced Pension Plan Private Health Insurance Life Assurance & Accident Cover Share Save Scheme Flexible Working & Bank Holidays Buy & Sell Holiday Options Cycle to Work Scheme Paid Volunteering Days Extensive Wellbeing Support Funded Professional Subscriptions Company Uniform Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 07, 2025
Contractor
Job Advert: Site Manager - St AlbansMaintenance of social housing planned works and maintenance, including internal and external schemes ranging from 250K to 1M. Salary: 42,000 - 45,000 + Benefits Location: St Albans (AL3 6PH) Contract Type: Fixed Term - Full Time (40 hours/week) We are seeking a proactive and experienced Site Manager to lead the delivery of planned works and maintenance projects in the social housing sector. This is a fantastic opportunity to join a dynamic team focused on improving living conditions and delivering high-quality services to local communities. Key Responsibilities Lead day-to-day site operations, ensuring projects are delivered on time, within budget, and to high standards. Manage service delivery programmes from inception to completion, with a strong focus on quality assurance and client satisfaction. Oversee health and safety compliance, site inspections, and performance management of engineers and subcontractors. Build strong relationships with clients, residents, and stakeholders, ensuring effective communication and issue resolution. Collaborate with commercial teams to manage costs, budgets, and reporting. Prepare programmes of work and manage operational delivery within agreed objectives. Ensure compliance with company health, safety, and welfare policies. Interpret drawings and specifications and prepare site reports. Candidate Requirements Proven experience in planned works and maintenance, including internal and external schemes ranging from 250K to 1M. Strong technical knowledge of fire safety works, cladding, compartmentalisation, windows and doors, roofing, and regeneration. NVQ Level 6 and SMSTS certification. Excellent understanding of NHF Schedule of Rates and construction methods. Strong IT skills and the ability to interpret drawings and specifications. A full UK driving licence (held for at least 12 months). Benefits Company Car or Car Allowance Discretionary Annual Bonus Scheme 26 Days Holiday + Bank Holidays Enhanced Pension Plan Private Health Insurance Life Assurance & Accident Cover Share Save Scheme Flexible Working & Bank Holidays Buy & Sell Holiday Options Cycle to Work Scheme Paid Volunteering Days Extensive Wellbeing Support Funded Professional Subscriptions Company Uniform Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Look Ahead Care Support and Housing
Slough, Berkshire
We're looking for a detail-oriented, proactive and collaborative Service Manager to join our Learning Disability Service in Slough. £40,000.00 per annum, working 40 hours per week. Want to feel like you're making a difference? You'll feel at home here. Want to feel in control of your career? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Service Manager will be responsible for the operations of one service in Berkshire (Slough) which supports one individual to live in his own home. The individual is a sociable and engaging man with a warm sense of humour and a deep appreciation for nature, music, and familiar company. He lives with a diagnosis of moderate learning disability, autism spectrum disorder, psychotic illness, epilepsy, and type 2 diabetes, all of which require thoughtful and consistent support. The customer has been living successfully in his current placement for over ten years, where he benefits from the continuity of staff who know him well, understand his routines, and help him maintain a sense of safety and autonomy. The role will provide line management for a team of seven Specialist Behaviour Support Workers, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to and the quality of support is of the highest standard possible, ensuring excellent quality of life for the customer and a good working environment for colleagues. The service has received a CQC rating of Good. The current team size includes 5 FTEs (Specialist Behaviour Support Workers) plus 2 FTEs Waking Night Support Workers, ensuring comprehensive support coverage across all shifts. The working pattern for this role is primarily Monday to Friday, 9 am to 5 pm, with occasional requirements for weekend and out-of-hours work to meet service needs. The anticipated start date for this role is October. The initial contract duration is 6 months, with potential to become a permanent role after this period. For a full job description, please visit our website. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Aug 07, 2025
Full time
We're looking for a detail-oriented, proactive and collaborative Service Manager to join our Learning Disability Service in Slough. £40,000.00 per annum, working 40 hours per week. Want to feel like you're making a difference? You'll feel at home here. Want to feel in control of your career? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Service Manager will be responsible for the operations of one service in Berkshire (Slough) which supports one individual to live in his own home. The individual is a sociable and engaging man with a warm sense of humour and a deep appreciation for nature, music, and familiar company. He lives with a diagnosis of moderate learning disability, autism spectrum disorder, psychotic illness, epilepsy, and type 2 diabetes, all of which require thoughtful and consistent support. The customer has been living successfully in his current placement for over ten years, where he benefits from the continuity of staff who know him well, understand his routines, and help him maintain a sense of safety and autonomy. The role will provide line management for a team of seven Specialist Behaviour Support Workers, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to and the quality of support is of the highest standard possible, ensuring excellent quality of life for the customer and a good working environment for colleagues. The service has received a CQC rating of Good. The current team size includes 5 FTEs (Specialist Behaviour Support Workers) plus 2 FTEs Waking Night Support Workers, ensuring comprehensive support coverage across all shifts. The working pattern for this role is primarily Monday to Friday, 9 am to 5 pm, with occasional requirements for weekend and out-of-hours work to meet service needs. The anticipated start date for this role is October. The initial contract duration is 6 months, with potential to become a permanent role after this period. For a full job description, please visit our website. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
At Peabody, we believe thriving communities and places are built by leaders who think and act differently. We are looking for someone that is curious, pragmatic, and unafraid to set new standards. As our new Place Manager for Southmere, in Thamesmead, you'll play a crucial role in one of our most exciting regeneration schemes, helping to evolve how we deliver services, manage our homes, and shape a vibrant, safe, and inclusive neighbourhood that residents love and take pride in. This is more than a traditional housing management position. We're looking for someone who leads with vision, takes ownership, and empowers those around them. Someone who can inspire a multidisciplinary team, think strategically, and work hands-on to ensure that residents feel truly proud of where they live. You'll bring together tenancy and property management, building safety, estate services, and community engagement under one clear vision a vision that you will support Peabody to mould. You will have the freedom to design and deliver services in new ways, while championing innovation and continuous improvement. We want you to be a driving force for change, using data and resident feedback to learn what's working and what needs to evolve. You'll play a vital role in representing the voices of all residents and ensuring services are responsive, inclusive, and truly people centred. To be successful in this role, you'll be required to work in Southmere daily. This is your opportunity to be a true trailblazer, to set new benchmarks for placemaking initiatives, and to leave a lasting legacy that showcases Peabody's aspirations for creating sustainable homes and places. You'll join a supportive, forward-thinking organisation that values your growth, creativity, and empowers you to lead in your own way. To succeed, you'll need strong leadership experience in housing, property, or estate management, and a proven ability to guide and motivate diverse teams. You'll need to be passionate about customer service and committed to delivering real, tangible outcomes for residents. We're looking for someone self-motivated and resilient, who embraces challenges with energy and creativity, and who thrives on learning and sharing new ideas to help us continually improve. This role will require a Basic DBS check. Here are just a few of the benefits of working at Peabody: 30 days' annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Closing date: 13th August 2025. Interviews will be taking place in person on 22nd August. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
Aug 07, 2025
Full time
At Peabody, we believe thriving communities and places are built by leaders who think and act differently. We are looking for someone that is curious, pragmatic, and unafraid to set new standards. As our new Place Manager for Southmere, in Thamesmead, you'll play a crucial role in one of our most exciting regeneration schemes, helping to evolve how we deliver services, manage our homes, and shape a vibrant, safe, and inclusive neighbourhood that residents love and take pride in. This is more than a traditional housing management position. We're looking for someone who leads with vision, takes ownership, and empowers those around them. Someone who can inspire a multidisciplinary team, think strategically, and work hands-on to ensure that residents feel truly proud of where they live. You'll bring together tenancy and property management, building safety, estate services, and community engagement under one clear vision a vision that you will support Peabody to mould. You will have the freedom to design and deliver services in new ways, while championing innovation and continuous improvement. We want you to be a driving force for change, using data and resident feedback to learn what's working and what needs to evolve. You'll play a vital role in representing the voices of all residents and ensuring services are responsive, inclusive, and truly people centred. To be successful in this role, you'll be required to work in Southmere daily. This is your opportunity to be a true trailblazer, to set new benchmarks for placemaking initiatives, and to leave a lasting legacy that showcases Peabody's aspirations for creating sustainable homes and places. You'll join a supportive, forward-thinking organisation that values your growth, creativity, and empowers you to lead in your own way. To succeed, you'll need strong leadership experience in housing, property, or estate management, and a proven ability to guide and motivate diverse teams. You'll need to be passionate about customer service and committed to delivering real, tangible outcomes for residents. We're looking for someone self-motivated and resilient, who embraces challenges with energy and creativity, and who thrives on learning and sharing new ideas to help us continually improve. This role will require a Basic DBS check. Here are just a few of the benefits of working at Peabody: 30 days' annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Closing date: 13th August 2025. Interviews will be taking place in person on 22nd August. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
Hestia Housing Support
Hammersmith And Fulham, London
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham. Sounds great, what will I be doing? This role involves empowering clients to manage their health, wellbeing, and independence by identifying strengths and achieving goals in partnership with subcontractors. You'll support their engagement with community professionals, clearly explain service pathways, and co-produce group activities and peer networks. Responsibilities include promoting client safety and participation, maintaining accurate records, and ensuring confidentiality. You'll assist with tenancy management, including rent collection, arrears, and voids, while helping clients build independent living skills. Working flexibly within the team, you'll also support health and safety, property maintenance, budgeting, and efficient use of resources under the Team Leader's direction. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have experience supporting individuals with mental health needs in an accommodation-based setting, with a solid understanding of health and safety requirements. They should be able to monitor and maintain the safety and security of the service, reporting maintenance and repair issues as needed. Basic knowledge of housing management, including upkeep and repairs, is essential. The candidate should also possess strong literacy, numeracy, and IT skills to produce clear written communication and documentation. A sound understanding of safeguarding issues and the ability to respond appropriately is also required. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Aug 07, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham. Sounds great, what will I be doing? This role involves empowering clients to manage their health, wellbeing, and independence by identifying strengths and achieving goals in partnership with subcontractors. You'll support their engagement with community professionals, clearly explain service pathways, and co-produce group activities and peer networks. Responsibilities include promoting client safety and participation, maintaining accurate records, and ensuring confidentiality. You'll assist with tenancy management, including rent collection, arrears, and voids, while helping clients build independent living skills. Working flexibly within the team, you'll also support health and safety, property maintenance, budgeting, and efficient use of resources under the Team Leader's direction. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have experience supporting individuals with mental health needs in an accommodation-based setting, with a solid understanding of health and safety requirements. They should be able to monitor and maintain the safety and security of the service, reporting maintenance and repair issues as needed. Basic knowledge of housing management, including upkeep and repairs, is essential. The candidate should also possess strong literacy, numeracy, and IT skills to produce clear written communication and documentation. A sound understanding of safeguarding issues and the ability to respond appropriately is also required. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Coordinator to play a pivotal role in our Homelessness Service in London. Sounds great, what will I be doing? In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017, to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced Personal Housing Plans that empower clients to resolve their housing issues where possible. By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have knowledge, experience, or relevant qualifications in housing and homelessness legislation, including the Homelessness Reduction Act, private rented housing, eviction processes, and tenant rights. They should also be familiar with welfare benefits legislation, health and safety, and the root causes of homelessness, with the ability to design effective interventions. Experience working in a fast-paced, target-driven environment is essential, along with strong case management skills and the ability to manage a busy caseload independently. The candidate should be solution-focused, proactive, and committed to delivering high-quality, outcome-based client work. Excellent communication, organisational, and customer service skills are required, as well as the ability to build strong relationships with both colleagues and the public. Proficiency in using databases and IT systems for accurate record-keeping, planning, and reporting is essential. A flexible, team-oriented attitude and a socially conscious approach to supporting vulnerable individuals are key to success in this role. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Aug 07, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Coordinator to play a pivotal role in our Homelessness Service in London. Sounds great, what will I be doing? In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017, to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced Personal Housing Plans that empower clients to resolve their housing issues where possible. By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have knowledge, experience, or relevant qualifications in housing and homelessness legislation, including the Homelessness Reduction Act, private rented housing, eviction processes, and tenant rights. They should also be familiar with welfare benefits legislation, health and safety, and the root causes of homelessness, with the ability to design effective interventions. Experience working in a fast-paced, target-driven environment is essential, along with strong case management skills and the ability to manage a busy caseload independently. The candidate should be solution-focused, proactive, and committed to delivering high-quality, outcome-based client work. Excellent communication, organisational, and customer service skills are required, as well as the ability to build strong relationships with both colleagues and the public. Proficiency in using databases and IT systems for accurate record-keeping, planning, and reporting is essential. A flexible, team-oriented attitude and a socially conscious approach to supporting vulnerable individuals are key to success in this role. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021 is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held at our head office on 26th August 2025 Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Aug 07, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021 is also required. Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held at our head office on 26th August 2025 Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Supported Lodgings Coordinator This is an exciting opportunity to join Depaul UK to help us to set up and develop our new Supported Lodgings service in Cheshire West and Chester. Position : Supported Lodgings Coordinator Location : Cheshire West and Chester. Contract : Permanent Hours : Full time 37.5 hours Salary : £24,136 Per Annum Plus Pension and Other Benefits Closing Date : Sunday 17th August 2025 About the Role The Supported Lodgings service provides long term placements for 16 and 17 year old young people with care experience in the homes of vetted and trained Community Hosts. This service will provide structured support packages enabling young people to develop a range of skills as they move towards independent living. The role is a busy and varied one. You will be responsible for ensuring all young people referred to the service, are assessed, supported and placed effectively with their hosts. In addition, you will be responsible for overseeing the recruitment, training and management of hosts, as well as promoting the service to key stakeholders, and supporting young people directly. Your work will be underpinned by Depaul s Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every young person leaves the service with the skills and resilience to be confident and self-determining in their lives. Working under the direction, guidance and support of the Greater Manchester Prevention Services Manager you will be responsible for young people needing longer-term placements, as well as sharing responsibility for the safety and wellbeing of all hosts and staff at the service. Key responsibilities include: First point of contact for young people and referral partners. Assess needs and risks, ensuring suitable safeguarding and placements. Arrange young people s stays, ensuring support and a welcoming environment. Ensure health and safety through regular checks and reporting. Provide regular support and planning sessions for young people Support young people in preparing for independent living and long-term housing. Participate in a 24-hour on-call service. Promote and expand the Supported Lodgings service. About You You will need to have the following skills and experience: Experience and an understanding of working with Care Leavers, young people experiencing homelessness, unaccompanied asylum seekers or people in crisis Experience in supporting young people with their support needs, working closely with other key professionals. Experience in writing, implementing and evaluating risk assessments Experience in supervising or supporting hosts or staff An understanding and commitment to working in an assets-based way Able to demonstrate a clear understanding of safeguarding requirements and procedures and follow them through to the conclusion High-level understanding of professional boundaries and ability to maintain them Effective collaborative working with a range of internal and external stakeholders. Ability to effectively reflect on own practices for ongoing learning and development In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialize in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and the South Coast. You may have experience in areas such as: Service Coordinator, Client Services Coordinator, Housing Services Coordinator, Services Coordinator, Residential Services Coordinator. PLEASE NOTE : This role is being advertised by NFP People on behalf of the organisation.
Aug 07, 2025
Full time
Supported Lodgings Coordinator This is an exciting opportunity to join Depaul UK to help us to set up and develop our new Supported Lodgings service in Cheshire West and Chester. Position : Supported Lodgings Coordinator Location : Cheshire West and Chester. Contract : Permanent Hours : Full time 37.5 hours Salary : £24,136 Per Annum Plus Pension and Other Benefits Closing Date : Sunday 17th August 2025 About the Role The Supported Lodgings service provides long term placements for 16 and 17 year old young people with care experience in the homes of vetted and trained Community Hosts. This service will provide structured support packages enabling young people to develop a range of skills as they move towards independent living. The role is a busy and varied one. You will be responsible for ensuring all young people referred to the service, are assessed, supported and placed effectively with their hosts. In addition, you will be responsible for overseeing the recruitment, training and management of hosts, as well as promoting the service to key stakeholders, and supporting young people directly. Your work will be underpinned by Depaul s Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every young person leaves the service with the skills and resilience to be confident and self-determining in their lives. Working under the direction, guidance and support of the Greater Manchester Prevention Services Manager you will be responsible for young people needing longer-term placements, as well as sharing responsibility for the safety and wellbeing of all hosts and staff at the service. Key responsibilities include: First point of contact for young people and referral partners. Assess needs and risks, ensuring suitable safeguarding and placements. Arrange young people s stays, ensuring support and a welcoming environment. Ensure health and safety through regular checks and reporting. Provide regular support and planning sessions for young people Support young people in preparing for independent living and long-term housing. Participate in a 24-hour on-call service. Promote and expand the Supported Lodgings service. About You You will need to have the following skills and experience: Experience and an understanding of working with Care Leavers, young people experiencing homelessness, unaccompanied asylum seekers or people in crisis Experience in supporting young people with their support needs, working closely with other key professionals. Experience in writing, implementing and evaluating risk assessments Experience in supervising or supporting hosts or staff An understanding and commitment to working in an assets-based way Able to demonstrate a clear understanding of safeguarding requirements and procedures and follow them through to the conclusion High-level understanding of professional boundaries and ability to maintain them Effective collaborative working with a range of internal and external stakeholders. Ability to effectively reflect on own practices for ongoing learning and development In return for working here, you will receive: A comprehensive training package tailored to your needs and role Flexible working model for suitable roles. 26 days annual leave rising to 30 after five years of service. Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave. Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service Employee Assistance Programme and access to the app 24/7 GP appointments, prescription service, health checks and nutrition advice. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More Death in service (4x Base salary) Legal Advice line About the Organisation Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialize in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and the South Coast. You may have experience in areas such as: Service Coordinator, Client Services Coordinator, Housing Services Coordinator, Services Coordinator, Residential Services Coordinator. PLEASE NOTE : This role is being advertised by NFP People on behalf of the organisation.
Cyngor Caerdydd/Cardiff Council
Cardiff, South Glamorgan
The Community Resource Team Home Care (CRT) are part of Cardiff Council's Independent Living and Community Care Service (ILS) and work in partnership with vulnerable adults to support them to live independently at home and connected to their communities. CRT is a joint service provided by Cardiff Council and Cardiff and Vale University health board that aims to support adults, through therapy and/ or home care, to recover or maintain their ability to live independently at home. The service provides reablement care which aims to encourage and support people to learn or re-learns skills necessary for daily living, following a period of illness or after a stay in hospital. About the job You will be responsible for assessing the care and support needs of individuals in their own home. You will be working with them to produce their reablement plan, utilising a strength-based approach to ensure the service can meet the individuals needs and their reablement goals. You will be working in a preventative model, considering their wider holistic outcomes and making appropriate onward referrals to support with these, enabling the person to live independently in their own home. We take the welfare of our staff seriously and we strive to deliver positive working arrangements that support our amazing workforce to feel respected and valued. Cardiff Council also offers some great benefits for staff including: •A generous annual leave entitlement starting at 28 days per year to a maximum of 33 days per year after 5 years, with the option to purchase additional annual leave to a maximum of 10 days. •Access to the Cardiff and Vale of Glamorgan Pension Fund which is part of the Local Government Pension Scheme (LGPS), offering a reputable, secure and flexible pension plan for peace of mind. •Excellent training and development opportunities What We Are Looking For From You You will have a commitment to supporting adults to meet their identified outcomes, improve their well-being and maximise their independence, working in a strength-based, preventative way, providing the support needed to enable them to achieve what matters to them. You will have a keen interest in your on-going professional development, striving for excellence. You will be committed to working in a way that promotes equality and inclusion for all our citizens. Educated to NVQ/HSC (or equivalent) Level 4 or above in Health and Social Care Management or equivalent professional qualification. You will be Registered with Social Care Wales. The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage. Additional information This post is subject to a Disclosure and Barring Service Enhanced check. Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools. This vacancy is suitable for post share. This post has a requirement for registration with Social Care Wales. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. Refer to the Job description and person specification and tell us how you meet the criteria set out in these when completing your application, and please note we do not accept a CV as an application for the post. The interview process for this role will be conducted face to face or otherwise on a virtual basis using an appropriate online platform. The hiring manager will advise on the format of the interview as part of the recruitment process. If you have any concerns about your ability to take part in a virtual interview process or would like to have an informal chat about this role, please contact Nicola Rees () or call . Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website: Important information you need read in order to complete your application:- • Application Guidance • Applying for jobs with us • Behavioural Competency Framework Additional Information:- • Recruitment Pack • Employee Charter • Recruitment of Ex-Offenders • Privacy Notice Job Category Social Services - Adults Department Housing & Communities Working Pattern/Contract Type Full Time Permanent
Aug 07, 2025
Full time
The Community Resource Team Home Care (CRT) are part of Cardiff Council's Independent Living and Community Care Service (ILS) and work in partnership with vulnerable adults to support them to live independently at home and connected to their communities. CRT is a joint service provided by Cardiff Council and Cardiff and Vale University health board that aims to support adults, through therapy and/ or home care, to recover or maintain their ability to live independently at home. The service provides reablement care which aims to encourage and support people to learn or re-learns skills necessary for daily living, following a period of illness or after a stay in hospital. About the job You will be responsible for assessing the care and support needs of individuals in their own home. You will be working with them to produce their reablement plan, utilising a strength-based approach to ensure the service can meet the individuals needs and their reablement goals. You will be working in a preventative model, considering their wider holistic outcomes and making appropriate onward referrals to support with these, enabling the person to live independently in their own home. We take the welfare of our staff seriously and we strive to deliver positive working arrangements that support our amazing workforce to feel respected and valued. Cardiff Council also offers some great benefits for staff including: •A generous annual leave entitlement starting at 28 days per year to a maximum of 33 days per year after 5 years, with the option to purchase additional annual leave to a maximum of 10 days. •Access to the Cardiff and Vale of Glamorgan Pension Fund which is part of the Local Government Pension Scheme (LGPS), offering a reputable, secure and flexible pension plan for peace of mind. •Excellent training and development opportunities What We Are Looking For From You You will have a commitment to supporting adults to meet their identified outcomes, improve their well-being and maximise their independence, working in a strength-based, preventative way, providing the support needed to enable them to achieve what matters to them. You will have a keen interest in your on-going professional development, striving for excellence. You will be committed to working in a way that promotes equality and inclusion for all our citizens. Educated to NVQ/HSC (or equivalent) Level 4 or above in Health and Social Care Management or equivalent professional qualification. You will be Registered with Social Care Wales. The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage. Additional information This post is subject to a Disclosure and Barring Service Enhanced check. Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools. This vacancy is suitable for post share. This post has a requirement for registration with Social Care Wales. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. Refer to the Job description and person specification and tell us how you meet the criteria set out in these when completing your application, and please note we do not accept a CV as an application for the post. The interview process for this role will be conducted face to face or otherwise on a virtual basis using an appropriate online platform. The hiring manager will advise on the format of the interview as part of the recruitment process. If you have any concerns about your ability to take part in a virtual interview process or would like to have an informal chat about this role, please contact Nicola Rees () or call . Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website: Important information you need read in order to complete your application:- • Application Guidance • Applying for jobs with us • Behavioural Competency Framework Additional Information:- • Recruitment Pack • Employee Charter • Recruitment of Ex-Offenders • Privacy Notice Job Category Social Services - Adults Department Housing & Communities Working Pattern/Contract Type Full Time Permanent
In our client's Older Person Service Manager role, you will deliver a coordinated housing management and support service that promotes resident wellbeing and tenancy sustainment, while ensuring high standards of safety, compliance, cleanliness, and security across their Older Person s Accommodation schemes. Snapshot of your role This is what your day will look like as their Older Person Service Manager: Be responsible for maintaining accurate Health and Safety records and carrying out compliance checks. Be responsible for upholding behavioural standards and dealing with cases of anti-social behaviour within the service. Advocating on behalf of residents - sign-posting residents to relevant services and agencies to help maintain their independence. Be the link between the scheme and the local communities raising awareness of other groups / events enabling residents to get the most out of where they live. Your toolkit for success To thrive in their Older Person Service Manager role, you ll need: An awareness and understanding of the housing, care, and support needs of older people. Possesses resilience and experience of managing anti-social behaviour. Strong communication skills required in order to work with a wide range of people using various methods i.e., face to face, phone, email, and texts. A team player who can work across operational boundaries and foster positive relationships. Promotes an environment where everyone can thrive and reach their potential. Please note that having a full UK driving licence and access to a vehicle is essential for this role to visit their customers. Why join our client? There are loads of things that make them a great place to be - every colleague has the chance to grow with them, make a real difference to their customers lives and ultimately be the most authentic version of themselves: Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go. Make a real impact Their mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities they serve. Environmental and social impact They re dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity. Perks of working with our client: 26 day s annual leave plus bank holidays, with the ability to carry over allowance and purchase more (pro-rata based on contracted hours) Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary Paid professional subscription for membership fees relating to your role Employee Assistance Programme offering free wellbeing tools, free flu jabs and more Health cash plan giving cash back for everyday health checks such as optical and dental Cycle to Work and Electric Car Lease schemes High street, holiday and gym membership discounts Plus lots more once you join! The important stuff Our client reserves the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. They do not provide visa sponsorship; you must be eligible to work in the UK to join them. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Aug 07, 2025
Full time
In our client's Older Person Service Manager role, you will deliver a coordinated housing management and support service that promotes resident wellbeing and tenancy sustainment, while ensuring high standards of safety, compliance, cleanliness, and security across their Older Person s Accommodation schemes. Snapshot of your role This is what your day will look like as their Older Person Service Manager: Be responsible for maintaining accurate Health and Safety records and carrying out compliance checks. Be responsible for upholding behavioural standards and dealing with cases of anti-social behaviour within the service. Advocating on behalf of residents - sign-posting residents to relevant services and agencies to help maintain their independence. Be the link between the scheme and the local communities raising awareness of other groups / events enabling residents to get the most out of where they live. Your toolkit for success To thrive in their Older Person Service Manager role, you ll need: An awareness and understanding of the housing, care, and support needs of older people. Possesses resilience and experience of managing anti-social behaviour. Strong communication skills required in order to work with a wide range of people using various methods i.e., face to face, phone, email, and texts. A team player who can work across operational boundaries and foster positive relationships. Promotes an environment where everyone can thrive and reach their potential. Please note that having a full UK driving licence and access to a vehicle is essential for this role to visit their customers. Why join our client? There are loads of things that make them a great place to be - every colleague has the chance to grow with them, make a real difference to their customers lives and ultimately be the most authentic version of themselves: Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go. Make a real impact Their mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities they serve. Environmental and social impact They re dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity. Perks of working with our client: 26 day s annual leave plus bank holidays, with the ability to carry over allowance and purchase more (pro-rata based on contracted hours) Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary Paid professional subscription for membership fees relating to your role Employee Assistance Programme offering free wellbeing tools, free flu jabs and more Health cash plan giving cash back for everyday health checks such as optical and dental Cycle to Work and Electric Car Lease schemes High street, holiday and gym membership discounts Plus lots more once you join! The important stuff Our client reserves the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. They do not provide visa sponsorship; you must be eligible to work in the UK to join them. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Services Manager to play a pivotal role in our Central Services in London. Sounds great, what will I be doing? The Housing Manager plays an important role in delivering high-quality housing services to vulnerable people, including those with complex mental health needs, young people, and survivors of domestic abuse. Reporting to the Head of Housing Services, the Housing Manager is responsible for ensuring that tenancies are sustained, rent is collected on time, and repairs are reported and monitored efficiently. The role requires a good understanding of housing law and involves working closely with other agencies in a supported housing environment. Key tasks include overseeing rent collection, ensuring correct tenancy sign-ups, and providing trauma-informed housing management in line with organisational values. The Housing Manager also leads a team of Housing Officers, offering regular supervision, training, and support to help improve their performance and knowledge. They are responsible for making sure repairs are followed up, rent accounts are managed properly, and performance targets are met. The role involves building positive relationships with service users, dealing with complaints or issues, and working with support staff to help tenants maintain their housing. Accurate record-keeping and reporting are essential, and the Housing Manager must work with partners like local authorities and support services to ensure that housing support is delivered effectively and professionally. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have solid experience delivering housing management services within supported accommodation or housing associations. They must have a proven track record in line managing or supervising staff and demonstrate strong expertise in rent collection and arrears management. It is essential that they have worked with people who have complex needs, such as mental health challenges, experiences of domestic abuse, or homelessness. The ideal candidate must have a good understanding of housing law, tenancy and licence agreements, and rent recovery procedures. They should also be knowledgeable about Housing Benefit, Universal Credit, and entitlements for individuals with No Recourse to Public Funds (NRPF). Strong interpersonal and conflict resolution skills are essential, along with effective written and verbal communication abilities. The candidate must be IT literate and experienced in using housing management systems. Additionally, they should possess the ability to coach, support, and motivate staff to ensure high standards of service delivery. Interview Steps Interviews for this role will be held at our Head Office on 13th August 2025 We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Aug 07, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Services Manager to play a pivotal role in our Central Services in London. Sounds great, what will I be doing? The Housing Manager plays an important role in delivering high-quality housing services to vulnerable people, including those with complex mental health needs, young people, and survivors of domestic abuse. Reporting to the Head of Housing Services, the Housing Manager is responsible for ensuring that tenancies are sustained, rent is collected on time, and repairs are reported and monitored efficiently. The role requires a good understanding of housing law and involves working closely with other agencies in a supported housing environment. Key tasks include overseeing rent collection, ensuring correct tenancy sign-ups, and providing trauma-informed housing management in line with organisational values. The Housing Manager also leads a team of Housing Officers, offering regular supervision, training, and support to help improve their performance and knowledge. They are responsible for making sure repairs are followed up, rent accounts are managed properly, and performance targets are met. The role involves building positive relationships with service users, dealing with complaints or issues, and working with support staff to help tenants maintain their housing. Accurate record-keeping and reporting are essential, and the Housing Manager must work with partners like local authorities and support services to ensure that housing support is delivered effectively and professionally. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have solid experience delivering housing management services within supported accommodation or housing associations. They must have a proven track record in line managing or supervising staff and demonstrate strong expertise in rent collection and arrears management. It is essential that they have worked with people who have complex needs, such as mental health challenges, experiences of domestic abuse, or homelessness. The ideal candidate must have a good understanding of housing law, tenancy and licence agreements, and rent recovery procedures. They should also be knowledgeable about Housing Benefit, Universal Credit, and entitlements for individuals with No Recourse to Public Funds (NRPF). Strong interpersonal and conflict resolution skills are essential, along with effective written and verbal communication abilities. The candidate must be IT literate and experienced in using housing management systems. Additionally, they should possess the ability to coach, support, and motivate staff to ensure high standards of service delivery. Interview Steps Interviews for this role will be held at our Head Office on 13th August 2025 We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Job Title: Neighbourhood Officer Location: Leeds Salary: £30,371 + Essential Car User Allowance Job Type: Part time, Permanent. 34 hours per week. Closing date: 11th August 2025 at midday. Interviews Date: 19th August 2025. The Company is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. The Vacancy: Are you an experienced ASB (Anti-Social Behaviour) Officer looking to broaden your skills and step into a wider housing management role? Or are you a Neighbourhood Officer, looking for your next challenge? The Company is seeking a dedicated Neighbourhood Officer to join our Area Team. In this role, you'll take ownership of a designated portfolio of homes, acting as the primary point of contact for our customers. This is a great opportunity for someone looking to take the next step in their career. Whether you have solid ASB experience and want to develop your housing management skills, or you're an experienced Neighbourhood Officer ready for a new challenge, we want to hear from you. What you'll do: Act as the main interface between the association and the customers, liaising with colleagues to ensure services are provided effectively Provide support that recognises and responds to the needs of individuals and communities Take ownership of customer enquiries across all channels, ensuring they are resolved efficiently and to a high standard Take prompt and fair action in cases of tenancy breaches, anti-social behaviour, or safeguarding concerns Carry out estate inspections and monitoring communal areas to ensure safety and cleanliness standards Let empty homes within our guidelines of creating sustainable communities Collaborate with internal teams and external agencies to improve community wellbeing Use feedback and performance data to drive service improvements and customer satisfaction. What we're looking for: Proven experience of delivering neighbourhood officer services / managing Anti-Social Behaviour cases as an ASB Officer A confident communicator with a customer-focused mindset Strong track record of completing administrative tasks with high levels of accuracy and attention to detail Able to navigate digital and computer-based systems Comfortable with problem-solving and confident in making informed decisions Committed to continuous improvement and delivering high-quality outcomes Holder of a valid UK driving licence Able to travel and work from various locations as required If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. The Company is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the experience or relevant job titles of; Housing Officer, Tenancy Officer, Community Housing Officer, Neighbourhood Housing Manager, may also be considered for this role.
Aug 07, 2025
Full time
Job Title: Neighbourhood Officer Location: Leeds Salary: £30,371 + Essential Car User Allowance Job Type: Part time, Permanent. 34 hours per week. Closing date: 11th August 2025 at midday. Interviews Date: 19th August 2025. The Company is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. The Vacancy: Are you an experienced ASB (Anti-Social Behaviour) Officer looking to broaden your skills and step into a wider housing management role? Or are you a Neighbourhood Officer, looking for your next challenge? The Company is seeking a dedicated Neighbourhood Officer to join our Area Team. In this role, you'll take ownership of a designated portfolio of homes, acting as the primary point of contact for our customers. This is a great opportunity for someone looking to take the next step in their career. Whether you have solid ASB experience and want to develop your housing management skills, or you're an experienced Neighbourhood Officer ready for a new challenge, we want to hear from you. What you'll do: Act as the main interface between the association and the customers, liaising with colleagues to ensure services are provided effectively Provide support that recognises and responds to the needs of individuals and communities Take ownership of customer enquiries across all channels, ensuring they are resolved efficiently and to a high standard Take prompt and fair action in cases of tenancy breaches, anti-social behaviour, or safeguarding concerns Carry out estate inspections and monitoring communal areas to ensure safety and cleanliness standards Let empty homes within our guidelines of creating sustainable communities Collaborate with internal teams and external agencies to improve community wellbeing Use feedback and performance data to drive service improvements and customer satisfaction. What we're looking for: Proven experience of delivering neighbourhood officer services / managing Anti-Social Behaviour cases as an ASB Officer A confident communicator with a customer-focused mindset Strong track record of completing administrative tasks with high levels of accuracy and attention to detail Able to navigate digital and computer-based systems Comfortable with problem-solving and confident in making informed decisions Committed to continuous improvement and delivering high-quality outcomes Holder of a valid UK driving licence Able to travel and work from various locations as required If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. The Company is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the experience or relevant job titles of; Housing Officer, Tenancy Officer, Community Housing Officer, Neighbourhood Housing Manager, may also be considered for this role.
Policy and Research Manager Salary: £67,752 per annum, plus excellent benefits Contract: Permanent Hours Per week: 37.5 hours per week you will be required to work in - person a minimum of two days per week In line with our hybrid working model. Our Foundation We are an independent charitable organisation working to build a healthier UK. Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society. Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care. It doesn't have to be like this. Our mission is to help build a healthier UK by: Improving people's health and reducing inequalities Supporting radical innovation and improvement in health and care services Providing evidence and analysis to improve health and care policy. We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK. About the role Are you passionate about shaping policy to improve workforce health and reduce inequalities? We are seeking a Policy and Research Manager to join our Healthy Lives directorate and contribute to advancing the recommendations of the Commission for Healthier Working Lives. In this pivotal role, you will lead the delivery of policy development and research projects, including externally commissioned work, ensuring outputs are delivered on time and with impact. You will support the implementation of a programme testing preventative workplace interventions, synthesise emerging evidence, and develop credible policy recommendations to influence decision-makers. You will also play a key role in building and maintaining stakeholder relationships, representing the Health Foundation externally, and communicating insights to a wide range of audiences across policy, practice, and research communities. This is an exciting opportunity for a highly motivated individual with strong analytical capabilities, excellent communication skills, and a commitment to improving health through action on the wider determinants. We are looking for someone who can work both independently and collaboratively in a fast-paced, high-profile environment. The Healthy Lives directorate leads the Health Foundation's strategic work on the wider determinants of health, focusing on areas such as employment, education, housing, and community. Within this, the Economic Determinants of Health team builds evidence and policy analysis to influence government and employer action. Our independence, supported by our endowment, enables us to innovate and test practical solutions that drive long-term change. How to apply Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. You can find the job description for this role here. If you would like to apply, please submit your CV, and using no more than 1000 words answer the following application questions: Describe your experience of designing a policy research programme. How did you select the questions and research methods? How did you ensure the research was delivered to high quality and had an impact? Give an example where you have collaborated effectively with stakeholders to deliver a piece of work. How did you engage key influencers and ensure that diverse voices were heard? What impact did this engagement have? Share your achievements in developing ideas that have had an influence on national or local employment or health policy. How did you make the case for change and gain traction for the idea, e.g. media coverage or direct influencing? Our commitment to inclusion and diversity We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three diverse groups, in particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups. Apply to join our team and let's work towards building a diverse and inclusive workplace together. If you require any support through this process, please contact Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you. Closing date: August 31, 2025, at 23:00 Interview date: September 11 or 12. 2025
Aug 07, 2025
Full time
Policy and Research Manager Salary: £67,752 per annum, plus excellent benefits Contract: Permanent Hours Per week: 37.5 hours per week you will be required to work in - person a minimum of two days per week In line with our hybrid working model. Our Foundation We are an independent charitable organisation working to build a healthier UK. Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society. Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care. It doesn't have to be like this. Our mission is to help build a healthier UK by: Improving people's health and reducing inequalities Supporting radical innovation and improvement in health and care services Providing evidence and analysis to improve health and care policy. We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK. About the role Are you passionate about shaping policy to improve workforce health and reduce inequalities? We are seeking a Policy and Research Manager to join our Healthy Lives directorate and contribute to advancing the recommendations of the Commission for Healthier Working Lives. In this pivotal role, you will lead the delivery of policy development and research projects, including externally commissioned work, ensuring outputs are delivered on time and with impact. You will support the implementation of a programme testing preventative workplace interventions, synthesise emerging evidence, and develop credible policy recommendations to influence decision-makers. You will also play a key role in building and maintaining stakeholder relationships, representing the Health Foundation externally, and communicating insights to a wide range of audiences across policy, practice, and research communities. This is an exciting opportunity for a highly motivated individual with strong analytical capabilities, excellent communication skills, and a commitment to improving health through action on the wider determinants. We are looking for someone who can work both independently and collaboratively in a fast-paced, high-profile environment. The Healthy Lives directorate leads the Health Foundation's strategic work on the wider determinants of health, focusing on areas such as employment, education, housing, and community. Within this, the Economic Determinants of Health team builds evidence and policy analysis to influence government and employer action. Our independence, supported by our endowment, enables us to innovate and test practical solutions that drive long-term change. How to apply Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. You can find the job description for this role here. If you would like to apply, please submit your CV, and using no more than 1000 words answer the following application questions: Describe your experience of designing a policy research programme. How did you select the questions and research methods? How did you ensure the research was delivered to high quality and had an impact? Give an example where you have collaborated effectively with stakeholders to deliver a piece of work. How did you engage key influencers and ensure that diverse voices were heard? What impact did this engagement have? Share your achievements in developing ideas that have had an influence on national or local employment or health policy. How did you make the case for change and gain traction for the idea, e.g. media coverage or direct influencing? Our commitment to inclusion and diversity We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three diverse groups, in particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups. Apply to join our team and let's work towards building a diverse and inclusive workplace together. If you require any support through this process, please contact Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you. Closing date: August 31, 2025, at 23:00 Interview date: September 11 or 12. 2025
Look Ahead Care Support and Housing
Lambeth, London
We're looking for a detail-oriented, proactive and collaborative Service Manager to join our Mental Health Service in Lambeth. £41,000.00 per annum, working 40 hours per week. Want to feel in control of your career? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution The Independent Living Medication Support Service (ILMSS) in Lambeth is a community-based floating support service designed for adults with primary mental health needs and often dual diagnoses. The service aims to help individuals stay well, avoid hospitalisation, and live independently in the community. The service provides one-to-one support in customer's homes to build awareness, routines, and skills for medication management. Furthermore, it aims to support customers with housing, benefits, and social issues through short-term interventions. As Service Manager for the Lambeth ILMS service, you will lead a dynamic team delivering floating support to 105 customers and medication support to 35 customers across the borough. Leadership and competence development in direct reports is a key responsibility of the role. Post-holders may also carry client group specialism responsibilities, linking in with other Managers and Head of Services to ensure focused integration of specialisms across the whole organisation. The working pattern for this role is primarily Monday to Friday, 9 am to 5 pm, with occasional requirements for weekend and out-of-hours work to meet service needs. For a full job description, please visit our website. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Essential: Educated to degree level or equivalent Experience of managing contracts and resources and delivering to budget and performance targets Experience of delivering to housing management performance targets Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract Experience of successfully managing external partnerships to ensure successful delivery of services Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification Desirable: Other relevant professional memberships and/or specialist qualifications About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Aug 07, 2025
Full time
We're looking for a detail-oriented, proactive and collaborative Service Manager to join our Mental Health Service in Lambeth. £41,000.00 per annum, working 40 hours per week. Want to feel in control of your career? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution The Independent Living Medication Support Service (ILMSS) in Lambeth is a community-based floating support service designed for adults with primary mental health needs and often dual diagnoses. The service aims to help individuals stay well, avoid hospitalisation, and live independently in the community. The service provides one-to-one support in customer's homes to build awareness, routines, and skills for medication management. Furthermore, it aims to support customers with housing, benefits, and social issues through short-term interventions. As Service Manager for the Lambeth ILMS service, you will lead a dynamic team delivering floating support to 105 customers and medication support to 35 customers across the borough. Leadership and competence development in direct reports is a key responsibility of the role. Post-holders may also carry client group specialism responsibilities, linking in with other Managers and Head of Services to ensure focused integration of specialisms across the whole organisation. The working pattern for this role is primarily Monday to Friday, 9 am to 5 pm, with occasional requirements for weekend and out-of-hours work to meet service needs. For a full job description, please visit our website. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Essential: Educated to degree level or equivalent Experience of managing contracts and resources and delivering to budget and performance targets Experience of delivering to housing management performance targets Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract Experience of successfully managing external partnerships to ensure successful delivery of services Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification Desirable: Other relevant professional memberships and/or specialist qualifications About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Look Ahead Care Support and Housing
Tower Hamlets, London
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Tabard Court Service Tower Hamlets. £29,209.00 per annum, working 40 hours per week. Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Tabard Court is a mental health supported accommodation for individual with significant offending histories. You will work within a multi-disciplinary team, providing support to customers with a range of mental health needs - emotional, social, physical or domestic -, who have had contact with the Criminal Justice System. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality evidenced based care and risk management strategies working closely with clinical colleagues. You will have a thorough understanding of the principles of recovery, be highly motivated and committed, making a significant contribution to the development of the service and building on your previous experience and skills in the fields of mental health and/or criminal justice system. The post holder will facilitate the liaison between Tabard Court and mental health services in the area and work flexibly to respond to emerging needs and effectively address the needs of the customer case load. This role will include shift working including: every other weekends, early shifts (8am start) and late shifts (until 10pm). What you'll do: Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions Conducting regular key work sessions that are innovative and engaging in order to develop and achieve goals Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards Providing support with daily living activities, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation Develop and maintain links with all key agencies and service providers in the local community Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community Develop knowledge around the local mental health system to ensure customers receive the best treatment available Empower customers to ensure they receive the service and benefits they are entitled to Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team Adhere to Look Ahead's Policies and Procedures Engage in learning and development activity to increase knowledge and skills This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Exudes a warm, dynamic, friendly presence and open behaviour Is non-judgemental with the ability to cope with challenging behaviour and demonstrates a positive attitude to risk management. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. For a full job descritpion please see our website.
Aug 07, 2025
Full time
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Tabard Court Service Tower Hamlets. £29,209.00 per annum, working 40 hours per week. Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Tabard Court is a mental health supported accommodation for individual with significant offending histories. You will work within a multi-disciplinary team, providing support to customers with a range of mental health needs - emotional, social, physical or domestic -, who have had contact with the Criminal Justice System. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality evidenced based care and risk management strategies working closely with clinical colleagues. You will have a thorough understanding of the principles of recovery, be highly motivated and committed, making a significant contribution to the development of the service and building on your previous experience and skills in the fields of mental health and/or criminal justice system. The post holder will facilitate the liaison between Tabard Court and mental health services in the area and work flexibly to respond to emerging needs and effectively address the needs of the customer case load. This role will include shift working including: every other weekends, early shifts (8am start) and late shifts (until 10pm). What you'll do: Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions Conducting regular key work sessions that are innovative and engaging in order to develop and achieve goals Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards Providing support with daily living activities, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation Develop and maintain links with all key agencies and service providers in the local community Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community Develop knowledge around the local mental health system to ensure customers receive the best treatment available Empower customers to ensure they receive the service and benefits they are entitled to Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team Adhere to Look Ahead's Policies and Procedures Engage in learning and development activity to increase knowledge and skills This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Exudes a warm, dynamic, friendly presence and open behaviour Is non-judgemental with the ability to cope with challenging behaviour and demonstrates a positive attitude to risk management. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. For a full job descritpion please see our website.
The Opportunity We have an excellent opportunity for an Assistant Site Manager to deliver a very long term 2,500 unit traditional build housing and apartment scheme in Reading, with the current phase due for completion in 18 months and the following phase to lead on directly after completion. You will work as part of a team to push for high quality plots with a goal to win awards, with the project running for over 20 years yet. You will need a track record in delivering exceptional internal finishes and maintaining high HBF Surveys from customers. What they can offer? Salary up to 55,000 Up To 15% Bonus Paid Twice a Year 5,500 Car Allowance or Company Car Excellent Pension, holiday allowance, and package Longevity of work and great project pipeline What they are looking for The candidate will need be an experienced No.1 with a background in delivering new build residential schemes managing volume housing schemes with PLC housebuilders or Tier 1 main contractors; be able to manage programmes & budgets, and drive the site through to an exceptional quality finish, managing subcontractors & liaising with internal and external bodies whilst ensuring health & safety is kept to the highest standard. The Company Our client is a 5 Star Housebuilder with a focus on delivering volume housing schemes of plots ranging from mid-high to high spec. Their developments primarily focus on building communities, with a focus in securing NHBC Pride in the Job Awards, and a land bank delivering developments in areas that cover Berkshire, Buckinghamshire, Oxfordshire, Bedfordshire & Hertfordshire. If you like to have a discussion and learn more about this Assistant Site Manager opportunity, please apply with a copy of your up to date CV and a member of team will be in touch to discuss the opportunity further.
Aug 07, 2025
Full time
The Opportunity We have an excellent opportunity for an Assistant Site Manager to deliver a very long term 2,500 unit traditional build housing and apartment scheme in Reading, with the current phase due for completion in 18 months and the following phase to lead on directly after completion. You will work as part of a team to push for high quality plots with a goal to win awards, with the project running for over 20 years yet. You will need a track record in delivering exceptional internal finishes and maintaining high HBF Surveys from customers. What they can offer? Salary up to 55,000 Up To 15% Bonus Paid Twice a Year 5,500 Car Allowance or Company Car Excellent Pension, holiday allowance, and package Longevity of work and great project pipeline What they are looking for The candidate will need be an experienced No.1 with a background in delivering new build residential schemes managing volume housing schemes with PLC housebuilders or Tier 1 main contractors; be able to manage programmes & budgets, and drive the site through to an exceptional quality finish, managing subcontractors & liaising with internal and external bodies whilst ensuring health & safety is kept to the highest standard. The Company Our client is a 5 Star Housebuilder with a focus on delivering volume housing schemes of plots ranging from mid-high to high spec. Their developments primarily focus on building communities, with a focus in securing NHBC Pride in the Job Awards, and a land bank delivering developments in areas that cover Berkshire, Buckinghamshire, Oxfordshire, Bedfordshire & Hertfordshire. If you like to have a discussion and learn more about this Assistant Site Manager opportunity, please apply with a copy of your up to date CV and a member of team will be in touch to discuss the opportunity further.
The Opportunity We have an excellent opportunity for a Site Manager to deliver a very long term 2,500 unit traditional build housing and apartment scheme in Reading, with the current phase due for completion in 18 months and the following phase to lead on directly after completion. You will work as part of a team to push for high quality plots with a goal to win awards, with the project running for over 20 years yet. What they can offer? Salary up to 70,000 Up To 20% Bonus Paid Quarterly 6,500 Car Allowance or Company Car Excellent Pension, holiday allowance, and package Longevity of work and great project pipeline What they are looking for The candidate will need be an experienced No.1 with a background in delivering new build residential schemes managing volume housing schemes with PLC housebuilders or Tier 1 main contractors; be able to manage programmes & budgets, and drive the site through to an exceptional quality finish, managing subcontractors & liaising with internal and external bodies whilst ensuring health & safety is kept to the highest standard. The Company Our client is a 5 Star Housebuilder with a focus on delivering volume housing schemes of plots ranging from mid-high to high spec. Their developments primarily focus on building communities, with a focus in securing NHBC Pride in the Job Awards, and a land bank delivering developments in areas that cover Berkshire, Buckinghamshire, Oxfordshire, Bedfordshire & Hertfordshire. If you like to have a discussion and learn more about this Site Manager opportunity, please apply with a copy of your up to date CV and a member of team will be in touch to discuss the opportunity further.
Aug 07, 2025
Full time
The Opportunity We have an excellent opportunity for a Site Manager to deliver a very long term 2,500 unit traditional build housing and apartment scheme in Reading, with the current phase due for completion in 18 months and the following phase to lead on directly after completion. You will work as part of a team to push for high quality plots with a goal to win awards, with the project running for over 20 years yet. What they can offer? Salary up to 70,000 Up To 20% Bonus Paid Quarterly 6,500 Car Allowance or Company Car Excellent Pension, holiday allowance, and package Longevity of work and great project pipeline What they are looking for The candidate will need be an experienced No.1 with a background in delivering new build residential schemes managing volume housing schemes with PLC housebuilders or Tier 1 main contractors; be able to manage programmes & budgets, and drive the site through to an exceptional quality finish, managing subcontractors & liaising with internal and external bodies whilst ensuring health & safety is kept to the highest standard. The Company Our client is a 5 Star Housebuilder with a focus on delivering volume housing schemes of plots ranging from mid-high to high spec. Their developments primarily focus on building communities, with a focus in securing NHBC Pride in the Job Awards, and a land bank delivering developments in areas that cover Berkshire, Buckinghamshire, Oxfordshire, Bedfordshire & Hertfordshire. If you like to have a discussion and learn more about this Site Manager opportunity, please apply with a copy of your up to date CV and a member of team will be in touch to discuss the opportunity further.
Sovereign Housing Association Limited
Basingstoke, Hampshire
We have a fantastic new opportunity as a Data and Analytics Officer in our Data, Analytics and AI department. In this new role you will work closely with stakeholders creating self-serve Power BI datasets to create high quality reports, published to the Power BI environment, ensuring accurate and timely delivery to meet the needs of the business. It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England - our purpose being to provide quality affordable homes and places that people love for generations. You'll be based from our office in either Basingstoke or Wembley, you'll combine home and office working in line with our hybrid approach. Responsibilities include Develop and maintain interactive dashboards, reports, and data visualisations using Power BI to support decision-makers across the organization. Design and implement fact and dimension data models to ensure data accuracy, consistency, and efficiency in all SNG reporting and analysis. Work closely with cross-functional teams to understand the data needs and provide analytics solutions to address specific business challenges. Work with the Data & Analytics Manager to help champion and support the Centre of Excellence for Power BI. What we need from you Excellent knowledge of reporting software tools such as Sequel Server Management Studio, Data Warehousing Concepts, DevOps, Power BI. Good understanding of star schema models and the use in Power BI. Excellent communication skills and ability to adapt to a wide audience. Ability to use SQL query to shape data requirements. Your Benefits We have some great benefits at SNG, including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you.
Aug 07, 2025
Full time
We have a fantastic new opportunity as a Data and Analytics Officer in our Data, Analytics and AI department. In this new role you will work closely with stakeholders creating self-serve Power BI datasets to create high quality reports, published to the Power BI environment, ensuring accurate and timely delivery to meet the needs of the business. It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England - our purpose being to provide quality affordable homes and places that people love for generations. You'll be based from our office in either Basingstoke or Wembley, you'll combine home and office working in line with our hybrid approach. Responsibilities include Develop and maintain interactive dashboards, reports, and data visualisations using Power BI to support decision-makers across the organization. Design and implement fact and dimension data models to ensure data accuracy, consistency, and efficiency in all SNG reporting and analysis. Work closely with cross-functional teams to understand the data needs and provide analytics solutions to address specific business challenges. Work with the Data & Analytics Manager to help champion and support the Centre of Excellence for Power BI. What we need from you Excellent knowledge of reporting software tools such as Sequel Server Management Studio, Data Warehousing Concepts, DevOps, Power BI. Good understanding of star schema models and the use in Power BI. Excellent communication skills and ability to adapt to a wide audience. Ability to use SQL query to shape data requirements. Your Benefits We have some great benefits at SNG, including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you.