128 jobs found

Spa Manager - Suffolk Lead a luxury Spa with excellent benefits and career growth We're recruiting a talented Spa Manager to lead a high-end operation in Suffolk , offering an exceptional guest experience alongside a supportive and rewarding environment. This is a fantastic opportunity for an experienced leader to take ownership of a thriving Spa, develop a passionate team, and drive both service excellence and commercial success. Why apply for this Spa Manager role? Because this is your chance to step into a leadership role where your impact is recognised: You'll earn from £38,000 p.a., depending on experience You'll receive a share of the hotel tips You'll enjoy 50% off treatments and discounted products You'll benefit from 50% off dining across all restaurants You'll have access to an Employee Assistance Programme and retail discounts You'll receive 28 days annual leave including bank holidays You'll gain access to ongoing training and development opportunities Key Responsibilities: As Spa Manager, you'll lead a high-end, standards-driven Spa environment, ensuring exceptional quality and consistency: Deliver and maintain five-star Spa and Bubble-rated service standards across all guest touchpoints Lead daily Spa operations with a strong focus on luxury guest journeys and personalised experiences Conduct regular quality audits, treatment assessments, and service evaluations Mentor and develop therapists to consistently deliver exceptional treatments and service Oversee guest consultation standards, ensuring bespoke and results-driven treatments Drive retail performance through expert product knowledge and tailored recommendations Manage team grooming, presentation, and behavioural standards in line with luxury expectations Analyse guest feedback and audit reports to continuously enhance service delivery Ensure compliance with brand standards, SOPs, and health & safety regulations Collaborate with senior leadership on Spa positioning, guest experience, and revenue strategy What we're looking for: We're seeking a confident and experienced Spa Manager who can inspire a team and elevate standards: Proven experience in Spa or Wellness management within luxury environments Strong leadership and team development skills Excellent customer service and communication abilities Solid understanding of holistic therapies and beauty treatments Ability to coach and assess therapists across treatment areas Knowledge of Spa treatments and retail products If you're an experienced Spa Manager looking for your next opportunity in Suffolk , this is your chance to join a high-quality environment where you can truly make an impact. Apply now to take the next step in your career. Job Number 935450 / INDFOH Location Suffolk Role Spa Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

My client is seeking a hotel Reception Manager, to join a hotel in the Bromley area. We are seeking an experienced and guest-focused Reception Manager , to lead the Front Office team and oversee the daily operation of reception services. This role is pivotal in ensuring a seamless guest journey, from check-in to check-out, whilst maintaining the highest standards of service, professionalism, and efficiency. The ideal candidate will be a confident leader with excellent communication and organisational skills, capable of managing a team, resolving guest concerns, and driving service excellence. A strong understanding of front office systems, revenue awareness, and a proactive approach to problem-solving are essential. This is a hands on role to include, working both early and late shifts and weekends on a rota. As RECEPTION MANAGER, duties / responsibilities, consist of: Oversee the daily operation of the reception desk, ensuring smooth and efficient service at all times. Lead, motivate, and develop the Front Office team, including Receptionists and Night team. Ensure a warm, professional welcome and departure experience for all guests. Manage guest check-in, check-out, and reservation processes, ensuring accuracy and efficiency. Handle guest enquiries, feedback, and complaints promptly and professionally, ensuring resolution and guest satisfaction. Monitor room availability, occupancy levels, and coordinate closely with Housekeeping to optimise room readiness. Ensure all front office systems and procedures are followed, including cash handling and billing accuracy. Support reservation and revenue management strategies by maximising room sales, upselling, and promoting hotel services. Assist with and review daily reports for departments where necessary Maintain high standards of presentation, cleanliness, and organisation within the reception and lobby areas. Conduct regular team meetings as well as regular team performance reviews to communicate operational updates and service expectations. Ensure compliance with hotel policies, data protection regulations, and health & safety procedures. Assist with recruitment, onboarding, and training of new front office team members. Monitor team performance, attendance, and conduct appraisals in line with company procedures. Work collaboratively with all departments to ensure a seamless and consistent guest experience. Support the Night Audit process where required and ensure accurate end-of-day procedures. Drive guest engagement, loyalty, and positive reviews through exceptional service delivery. Perform additional duties as assigned by senior management including Duty Management shifts The salary for the role of Reception Manager, is given as £33,000 / per annum, plus a quarterly incentive scheme in addition. A selection of other company benefits are available, including company benefit and free car parking. There is the possibility of temporary live-in accommodation for relocation if required. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK

We are recruiting for a Duty Manager to join our team here at The George Hotel!We are looking for someone who is customer focused and passionate about hospitality to join our team here at The George Hotel, Lichfield.The ideal candidate could work between 30 and 37.5 hours across 4 or 5 days, this will include evenings and weekends.You will have strong interpersonal and communication skills and the ability to lead, motivate and support staff across the hotel.You will help ensure any guest issues are resolved quickly and professionally as well as assisting with the smooth operations of the restaurant, special events and group bookings.Come and join our amazing team and we can offer you:• A permanent contract (following a successful probation period)• £13.60 per hour• Pay for all hours worked• Additional holiday for long service• Enhanced rate of pay for working on key bank holidays• A Company reward scheme where you are rewarded for your hard work• Hotel discounts• Discounts when dining in our restaurants or attending one of our special events• Employee assistance programme• Free onsite parking• A uniform• Meals on dutyThis is an excellent opportunity for someone to join a well-established, family run business.You may have experience of the following: Front of House Manager, Guest Services Manager, Hotel Supervisor, Operations Supervisor, Hospitality Duty Manager, Reception Manager, Shift Manager, Guest Experience Manager, Hotel Team Leader, Concierge Manager, Guest Relations Supervisor.REF-

Assistant Hotel Manager - People-Focused Hospitality Group Location: Near PenrithSalary: £35,000Hours: 5 days out of 7 (flexibility required) Lead With Heart. Grow With a Business That Values You. I'm supporting a well-established, independent hospitality business near Penrith to recruit an Assistant Hotel Manager - a fantastic opportunity for a natural people-leader who thrives in a hands-on, fast-paced, supportive environment. This organisation is known for its genuine culture, open communication, and commitment to developing its people. Hospitality experience isn't essential - they care more about your leadership style, how you motivate teams, and how you help create a positive place to work. If you're someone who leads by example, builds trust quickly, and loves helping teams perform at their best, this could be the perfect next step. What You'll Be Doing As Assistant Hotel Manager, you'll play a key role in supporting day-to-day operations across multiple areas of the hotel. With around 50 staff on site, you'll be a visible presence - helping, guiding, coaching, and making sure things run smoothly. Support team leaders and department heads across the hotel Lead and motivate teams to deliver excellent guest experiences Build strong, trusting relationships with staff at all levels Promote a positive, open, honest working culture Provide regular coaching, support and feedback Oversee workforce planning, rotas, and staffing levels Ensure high standards across all operational areas Be hands-on, present on the floor, and ready to step in where needed What We're Looking For We're looking for someone who genuinely cares about people and knows how to bring a team together. Experience managing a team of 15+ (any industry welcome) Strong communication and relationship-building skills Ability to engage, support, and inspire staff Hands-on, proactive and calm under pressure Passion for excellent customer service Flexibility to work 5 out of 7 days, including weekends What You'll Get £35,000 salary A supportive environment where people truly matter Training, development and the chance to progress A role where you can make a real impact on culture and team performance The chance to be part of a well-known local business with a warm, community-driven feel

Assistant Hotel Manager - People-Focused Hospitality Group Location: Near PenrithSalary: £35,000Hours: 5 days out of 7 (flexibility required) Lead With Heart. Grow With a Business That Values You. I'm supporting a well-established, independent hospitality business near Penrith to recruit an Assistant Hotel Manager - a fantastic opportunity for a natural people-leader who thrives in a hands-on, fast-paced, supportive environment. This organisation is known for its genuine culture, open communication, and commitment to developing its people. Hospitality experience isn't essential - they care more about your leadership style, how you motivate teams, and how you help create a positive place to work. If you're someone who leads by example, builds trust quickly, and loves helping teams perform at their best, this could be the perfect next step. What You'll Be Doing As Assistant Hotel Manager, you'll play a key role in supporting day-to-day operations across multiple areas of the hotel. With around 50 staff on site, you'll be a visible presence - helping, guiding, coaching, and making sure things run smoothly. Support team leaders and department heads across the hotel Lead and motivate teams to deliver excellent guest experiences Build strong, trusting relationships with staff at all levels Promote a positive, open, honest working culture Provide regular coaching, support and feedback Oversee workforce planning, rotas, and staffing levels Ensure high standards across all operational areas Be hands-on, present on the floor, and ready to step in where needed What We're Looking For We're looking for someone who genuinely cares about people and knows how to bring a team together. Experience managing a team of 15+ (any industry welcome) Strong communication and relationship-building skills Ability to engage, support, and inspire staff Hands-on, proactive and calm under pressure Passion for excellent customer service Flexibility to work 5 out of 7 days, including weekends What You'll Get £35,000 salary A supportive environment where people truly matter Training, development and the chance to progress A role where you can make a real impact on culture and team performance The chance to be part of a well-known local business with a warm, community-driven feel

Assistant Hotel Manager - People-Focused Hospitality Group Location: Near PenrithSalary: £35,000Hours: 5 days out of 7 (flexibility required) Lead With Heart. Grow With a Business That Values You. I'm supporting a well-established, independent hospitality business near Penrith to recruit an Assistant Hotel Manager - a fantastic opportunity for a natural people-leader who thrives in a hands-on, fast-paced, supportive environment. This organisation is known for its genuine culture, open communication, and commitment to developing its people. Hospitality experience isn't essential - they care more about your leadership style, how you motivate teams, and how you help create a positive place to work. If you're someone who leads by example, builds trust quickly, and loves helping teams perform at their best, this could be the perfect next step. What You'll Be Doing As Assistant Hotel Manager, you'll play a key role in supporting day-to-day operations across multiple areas of the hotel. With around 50 staff on site, you'll be a visible presence - helping, guiding, coaching, and making sure things run smoothly. Support team leaders and department heads across the hotel Lead and motivate teams to deliver excellent guest experiences Build strong, trusting relationships with staff at all levels Promote a positive, open, honest working culture Provide regular coaching, support and feedback Oversee workforce planning, rotas, and staffing levels Ensure high standards across all operational areas Be hands-on, present on the floor, and ready to step in where needed What We're Looking For We're looking for someone who genuinely cares about people and knows how to bring a team together. Experience managing a team of 15+ (any industry welcome) Strong communication and relationship-building skills Ability to engage, support, and inspire staff Hands-on, proactive and calm under pressure Passion for excellent customer service Flexibility to work 5 out of 7 days, including weekends What You'll Get £35,000 salary A supportive environment where people truly matter Training, development and the chance to progress A role where you can make a real impact on culture and team performance The chance to be part of a well-known local business with a warm, community-driven feel

Assistant Hotel Manager - People-Focused Hospitality Group Location: Near PenrithSalary: £35,000Hours: 5 days out of 7 (flexibility required) Lead With Heart. Grow With a Business That Values You. I'm supporting a well-established, independent hospitality business near Penrith to recruit an Assistant Hotel Manager - a fantastic opportunity for a natural people-leader who thrives in a hands-on, fast-paced, supportive environment. This organisation is known for its genuine culture, open communication, and commitment to developing its people. Hospitality experience isn't essential - they care more about your leadership style, how you motivate teams, and how you help create a positive place to work. If you're someone who leads by example, builds trust quickly, and loves helping teams perform at their best, this could be the perfect next step. What You'll Be Doing As Assistant Hotel Manager, you'll play a key role in supporting day-to-day operations across multiple areas of the hotel. With around 50 staff on site, you'll be a visible presence - helping, guiding, coaching, and making sure things run smoothly. Support team leaders and department heads across the hotel Lead and motivate teams to deliver excellent guest experiences Build strong, trusting relationships with staff at all levels Promote a positive, open, honest working culture Provide regular coaching, support and feedback Oversee workforce planning, rotas, and staffing levels Ensure high standards across all operational areas Be hands-on, present on the floor, and ready to step in where needed What We're Looking For We're looking for someone who genuinely cares about people and knows how to bring a team together. Experience managing a team of 15+ (any industry welcome) Strong communication and relationship-building skills Ability to engage, support, and inspire staff Hands-on, proactive and calm under pressure Passion for excellent customer service Flexibility to work 5 out of 7 days, including weekends What You'll Get £35,000 salary A supportive environment where people truly matter Training, development and the chance to progress A role where you can make a real impact on culture and team performance The chance to be part of a well-known local business with a warm, community-driven feel

Up to £43,000 plus EXCELLENT bonus and benefits 5 days a week in the office An excellent opportunity has arisen for an experienced and proactive Assistant Front of House Manager to join a prestigious investment management firm in the City of London. Reporting to the Head of Front of House, you will play a key role in supporting the day-to-day delivery of exceptional client services and assisting with event coordination. This is a hands-on role where you will help to ensure a seamless, high-quality experience for every client and visitor. This is a high-impact, visible position, where you will collaborate closely with various teams to ensure that the client experience is consistent and aligned with the firm's brand and culture. Candidates will have previous team leadership experience and must have experience working in hospitality (such as 5 hotel, luxury hospitality etc). Flexibility on start and finish times may be required to support events, with overtime or time off in lieu provided. Duties of the Assistant Front of House Manager to include: Assist in managing and leading the Front of House team, providing training and coaching to ensure exceptional service. Oversee client hospitality and event booking processes, liaising with catering providers, Facilities, IT, and AV teams. Ensure meeting rooms and reception areas are set up and maintained to the highest standards. Monitor FOH infrastructure and escalate issues as needed. Contribute to regular FOH meetings and cascade updates to the team. Support recruitment, induction, and training of FOH staff. Prepare monthly management information reports and ensure accurate cross-charging for bookings. Maintain compliance with risk management policies and internal controls. Motivate the team and foster a positive, high-performance culture. Requirements for the successful Assistant Front of House Manager to include: Proven Leadership: A track record of supporting a team, with strong leadership and people management skills. Hospitality Experience: Previous experience within the hospitality sector is essential. Client-Focused: A strong understanding of what constitutes an excellent client experience in a premium-level firm. Organised & Detail-Oriented: Exceptional planning, organizational, and communication skills. Team Player: A passionate and proactive team player with a proven track record of supporting team goals. Tech Skills: Proficient in Microsoft Office Suite. Passionate, high-energy, self-starter and team player, with a proven track record of achieving goals and driving continuous improvement. This vacancy is being advertised by Montpellier Resourcing Associates Limited. The services advertised by Montpellier Resourcing Associates Limited are those of an Employment Agency

Assistant Hotel Manager - People-Focused Hospitality Group Location: Near PenrithSalary: £35,000Hours: 5 days out of 7 (flexibility required) Lead With Heart. Grow With a Business That Values You. I'm supporting a well-established, independent hospitality business near Penrith to recruit an Assistant Hotel Manager - a fantastic opportunity for a natural people-leader who thrives in a hands-on, fast-paced, supportive environment. This organisation is known for its genuine culture, open communication, and commitment to developing its people. Hospitality experience isn't essential - they care more about your leadership style, how you motivate teams, and how you help create a positive place to work. If you're someone who leads by example, builds trust quickly, and loves helping teams perform at their best, this could be the perfect next step. What You'll Be Doing As Assistant Hotel Manager, you'll play a key role in supporting day-to-day operations across multiple areas of the hotel. With around 50 staff on site, you'll be a visible presence - helping, guiding, coaching, and making sure things run smoothly. Support team leaders and department heads across the hotel Lead and motivate teams to deliver excellent guest experiences Build strong, trusting relationships with staff at all levels Promote a positive, open, honest working culture Provide regular coaching, support and feedback Oversee workforce planning, rotas, and staffing levels Ensure high standards across all operational areas Be hands-on, present on the floor, and ready to step in where needed What We're Looking For We're looking for someone who genuinely cares about people and knows how to bring a team together. Experience managing a team of 15+ (any industry welcome) Strong communication and relationship-building skills Ability to engage, support, and inspire staff Hands-on, proactive and calm under pressure Passion for excellent customer service Flexibility to work 5 out of 7 days, including weekends What You'll Get £35,000 salary A supportive environment where people truly matter Training, development and the chance to progress A role where you can make a real impact on culture and team performance The chance to be part of a well-known local business with a warm, community-driven feel

This role is very rare , london based , up to 45k plus- + SC £2500-3500 per year and 10% bonus Manage the Housekeeping department, ensuring that the agreed strategy is being implemented Perform a high and consistent standard of service in compliance with the standards Seek responsibility, show initiative and take ownership for the department's performance Be a leader to be looked upon Ensure all areas of the Hotel are clean; apartments, public areas, back of house; Apartments and other areas are spot - checked daily, addressing any inconsistences with immediate effect, as well as planning if that is appropriate to the task/ area. Plan deep cleaning of all areas, carried out on a phased basis over and above routine cleaning Ensure laundry operations operate to standards; that all guests' linen is laundered properly, correctly stored, used and disposed of; any rejects or issues with the linen to be discussed with the laundry company whilst keeping the operations manager informed; discrepancies in counts and/or returns are followed up Make sure that guests and staff laundry operate to correct standard and everyone is aware of the SOP Establish and organize necessary training for the team to achieve the set of standards Set and periodically review the service standards with regards to market demands and competition Manage staff recruitment for the housekeeping department, reviews, probation periods and any underperformance; create rotas and update Fourth, manage holidays and any sickness/ absenteeism within the team Encourage open communication and share information with the housekeeping team Hold daily briefings and regular meetings to communicate important information to the team Be knowledgeable about the facilities, operating hours and services provided, keep yourself updated continuously on the Hotel's latest development and make recommendations Solve all problems encountered in a responsible and transparent way; encourage your team to take immediate decisions on minor problems or accidents that occur Make yourself available to the team when assistance is needed, and take the necessary action when required Apply and make sure the housekeeping team works following the COSHH, H&S and Safety and Security processes and procedures Ensure good functionality of your team working tools, which will subsequently reflect the service quality Create and implement concise long-term goals and strategies that will spur your department and subsequently the business to succeed and grow Previous experience managing a housekeeping team Proactive in approach with self-driven attitude Strong social and communication skills Capacity to handle unexpected issues effectively and efficiently Excellent spoken and written English Resourceful, positive approach to challenging situations, works well under pressure Aware of the use of chemicals used in housekeeping and cleaning practices

Are you experienced in hotel reservations and excited by the buzz of major international sports events? Perhaps you've been working evenings and evenings in hotels and wanting more of a "9-5" office based opportunity? This is a fantastic opportunity to join a small, energetic team supporting accommodation and destination management services for high-profile global sporting events - including top-tier football, world championships, and international tournaments. You'll support the reservations function working across a variety of booking, administrative, and supplier-management tasks. This role is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and is confident managing relationships with hotels and clients. Minimum 3 years' experience in hotels, reservations, or a supervisory hospitality role is essential. Office based every day in Beaconsfield. Key Responsibilities Handling inbound calls and email enquiries Managing website bookings and live availability Confirming room and service bookings from the online system Liaising with hotels and clients to ensure smooth reservation processes Managing bookings outside the website, including group travel, restaurants, transport & guides Creating databases, reports, and presentations (Word, Excel, PowerPoint) Invoicing hotels and clients Supporting hotel contracting activity Providing weekend emergency phone cover on rotation Occasional travel may be required Skills/Experience Minimum 3 years' experience in hotels, reservations, or a supervisory hospitality role Strong administrative & organisational skills Confident with IT systems, spreadsheets, and online tools (experience with Xero an advantage) Excellent attention to detail Strong time-management skills Able to build strong supplier and client relationships Calm, solution-focused, and proactive Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days. As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

Reception Manager , required to strengthen the front of house team at this prestigious hotel, located in the Canterbury area. A strong Reception Supervisor can also be considered for this role. As Reception Manager , candidates require experience in a similar role, or that of a Reception Supervisor seeking a first senior appointment. You will be part of the management team at this hotel supervising the reception department. Your role will be hands-on, and it will include shift work and week-ends on a regular basis. Duty management and managing the bedroom reservations to maximise bedroom revenue, working front of house meeting and greeting guests. The salary for Reception Manager is given as iro £28,000 to £30,000 / per annum / along with other company benefits. If you live out of the immediate Canterbury area, transport would be desirable to give more flexibility for the required shift work demands of this hands-on role. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK

Sales & Events Manager Location: Reigate Salary: Up to £32,000 to £35,000 per annum We are proud to be recruiting on behalf of a prestigious, high-end hotel in Reigate for an experienced and polished Sales & Events Manager . This is a fantastic opportunity to join a luxury property known for its exceptional service and elegant surroundings. This role is ideally suited to a commercially driven individual with a passion for delivering outstanding experiences within a premium hospitality environment. The Role As Sales & Events Manager, you will be responsible for maximising revenue across the hotel while ensuring the successful planning and delivery of a wide range of events to an exceptional standard. You will manage client relationships and ensure every event reflects the high standards and reputation of the hotel. The hotel hosts a variety of events typically found in a busy hotel environment, including corporate meetings, conferences, training sessions, private dining, celebrations, and weddings. Key Responsibilities Drive sales revenue through proactive business development and client relationship management Manage event enquiries from initial contact through to successful delivery Coordinate a variety of events including meetings, conferences, private functions, and weddings Conduct professional and engaging show rounds of the hotel's facilities Prepare detailed proposals, contracts, and event plans to a high standard Liaise closely with operational teams to ensure seamless delivery Oversee events on the day, ensuring exceptional service and attention to detail Identify opportunities to upsell services and enhance the guest experience Monitor performance against revenue targets and contribute to strategic planning About You Proven experience in a hotel sales and/or events role, ideally within a high-end environment Strong track record in sales and revenue generation Highly professional and client-focused approach Excellent organisational skills and attention to detail Ability to manage multiple events simultaneously Strong communication and relationship-building skills Impeccable presentation and a passion for hospitality Flexible to work evenings, weekends, and key event dates What's on Offer Competitive salary with attractive bonus structure Opportunity to work within a prestigious hotel environment Career progression opportunities Supportive and professional team culture Apply Now If you are an experienced Sales & Events professional looking to take the next step within a high-quality hotel environment, we would love to hear from you. Apply today or contact our recruitment team for a confidential discussion. Please note: Due to the high volume of applications, if you haven't been contacted within 10 days, unfortunately you have not been shortlisted on this occasion. By applying, you agree to Jade Recruitment Limited's Privacy and GDPR Policy. Jade Recruitment Limited acts as a recruitment agency for this vacancy and is an equal opportunities employer.

THE ROLE IS TEMPORARY TO PERM - YOU WILL BE PAID WEEKLEY AND AFTER 14 WEEKS YOU WILL GO PERMANENT Night Manager will be responsible for: Managing the Front of House Operations during the Night shift, To ensure that all control procedures pertaining to the processing of all financial matters are adhered to at all times including an accurate log of checks. Any discrepancies are reported in the correct manner. Directly communicates with the Front of House Manager regarding all points concerning the Front Desk and Guest Services department at night. Night Manager to conduct daily briefings with all Front Office staff to be sure that all are aware of hotel movement. Ensure guest communication is executed in a timely manner, either written or verbal. Ensure shift handovers are completed in a comprehensive manner. As Night Manager, the essential skills required: Ability to multitask Capacity to proactively manage the operation Knowledge of Opera, H&S, Skill in communication, guest service and leadership Leadership qualities Strong communicator Personable Flexible Calm under pressure Approachable Focused We offer a benefits package including: Social Events, Wellbeing and Team Activities Training and development Cash Health Plan cover option available Pension Salary Sacrifice Scheme Career development and salary reviews Interest free Season Ticket Loan Scheme 1 Volunteer Days per year (fully paid and in addition to your annual leave) Complimentary meals prepared for you by our chefs Length of Service related holiday scheme Life Assurance Recommend a Friend Scheme Key Information Salary: £34000 pa incentives Working hours: 40 hrs Weekly

If you are from a Customer Services, Sales, Retail, Estate Agents, Recruitment, Finance, Telesales, Complaint Handling background we would love to hear from you as you may have the transferable skills we are looking for! We are looking for a number of Collection Account Managers to join a friendly team in the heart of Truro to work with some new Commercial Clients! Join a company with great earning potential! Do you want to join a company who fly their colleagues to their Annual General Meeting? Look no further! You will have an excellent telephone manner and be able to provide customer service over the phone ensuring professionalism at all times. On a day to day basis you will be contacting customers that have fallen into arrears with their clients to collect payments over the phone and working with them to negotiate repayment plans. You must be able to remain calm, focused and professional under pressure. Telephone experience is preferred but not essential as full training will be given as this company champion employee progression £30,000k per annum + uncapped commission 37.5 hrs per week + 1 in 4 Saturdays Fantastic uncapped commission structure Ongoing training and personal development Career Progression Opportunities Social Events - All expenses Paid , flights, hotels etc. A recruitment open day will be held every Thursday, this is your opportunity to meet the hiring managers, team and find out more about the role, work place culture and ask questions about the role! If you would like to find out more about this fantastic opportunity please contact Sally Appleby or Louise Fletcher at Berry Recruitment Truro for more information Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Description The role of a residential assistant manager is to support the overall delivery of high quality, safe, and well maintained accommodation across the Butlins diverse residential estate. This includes hard FM responsibility for multiple accommodation villages , and team (staff) accommodation . Working closely with the Residential Facilities Manager, the role ensures exceptional guest and resident experience through effective day to day coordination, property standards management, and efficient maintenance planning. The postholder leads and motivates a team of multiskilled technicians , providing direction, workload scheduling, performance oversight, and ensuring compliance with health, safety, and statutory standards. They play a key role in maintaining accommodation readiness, responding to technical issues, delivering small works, and supporting long term asset care strategies. This role requires strong operational leadership, attention to detail, and the ability to manage multiple facilities simultaneously while upholding brand standards and ensuring a seamless accommodation experience for guests and team members alike. KPIs Accommodation Repairs and maintenance NPS (Net Promoter Score) across resort General Duties & Key Accountabilities Leadership & People Management Ability to motivate and guide multiskilled teams. Confident in providing feedback, coaching, and supporting development. Calm, fair, and consistent leadership style. Clear and professional communication with guests, team members, and senior managers. Ability to translate technical issues into understandable information. Good listener, able to understand concerns and respond appropriately. Takes responsibility for standards across all accommodation areas. Follows through on issues until fully resolved. ProblemSolving & DecisionMaking Can think on their feet during breakdowns, guest complaints, or operational challenges. Comfortable prioritising issues in a highpressure, fastmoving environment. Organisational Skills Manages multiple sites and tasks at once. Keeps track of maintenance schedules, PPMs, and operational deadlines. Strong sense of structure and planning. Ensures accommodation standards, safety checks, and technical works meet required levels. Identifies early signs of wear, risk, or service failure. Adaptability & Resilience Comfortable with seasonal peaks, unpredictable demands, and changing priorities. Remains professional and calm under pressure. Team Collaboration Works closely with housekeeping, guest services, security, and facilities. Builds strong internal relationships to ensure smooth operations. Empathy & Emotional Intelligence Understands team workloads and personal dynamics. Creates a positive, supportive working environment. Operational Support Ensure tools, materials and parts are available and stock levels maintained for department. Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Always focused on delivering great guest experience. Anticipates needs, solves issues proactively, and supports brand standards. Experience & Qualification Requirements Level 3 qualification in Facilities management, hospitality management or building/property maintenance or equivalent experience. IOSH managing safely certification Full UK driving licence NEBOSH General certificate (desirable) Proven experience in residential accommodation, hotel operations or facilities management ideally within a resort/ holiday park or multi-site hospitality environment. Experience supervising a technical or maintenance team Experience managing contractors, supplier and service partners Knowledge or awareness of : Legionella awareness Fire safety awareness Asbestos awareness Hotel style access systems (e.g. Kabba Locks) Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!

Description The Resort Cleaning Supervisor is responsible for coordinating cleaning tasks within their area which could be any area outside of guest accommodation areas, ensuring the highest standards of cleanliness, hygiene, and presentation. The role plays a key part in delivering an exceptional guest experience while maintaining compliance with health, safety, and environmental standards. You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to all areas. This role also will cover refuse. KPIs Delivery of CAFF Guest NPS Improving ENPS Mobaro quality control checks and feedback conversations Responsibility of impact on P&L Responsibility for executing RPRPRT General Duties & Key Accountabilities Manage day-to-day cleaning operations across the resort including grounds and venues Plan and allocate daily schedules, workloads, and priorities Ensure all venues are covered by the right people in the right place at the right time Ensure all areas of the resort are cleaned, maintained, and presented to agreed standards Coordinate deep cleans, changeovers, and special cleaning projects CAFF delivery across resorts Lead, manage, and motivate cleaning teams Manage rotas, attendance, performance, and staff cover Support recruitment, induction, training, and ongoing development Monitor cleaning standards through regular inspections and audits using Morabo Respond promptly to guest feedback, complaints, and service recovery issues Work closely and collaborate with other departments to support seamless resort operations Drive continuous improvement in cleanliness and presentation standards, addressing any concerns quickly Ensure compliance with health and safety legislation, COSHH, and hygiene standards Maintain accurate records including risk assessments, cleaning schedules, and audits Ensure safe use, storage, and handling of cleaning chemicals and equipment Investigate and report accidents, incidents, and near misses in a timely manner Control stock levels, ordering, and supplier relationships Monitor budgets and control costs while maintaining quality standards Ensure equipment is well maintained and fit for purpose Support sustainable cleaning practices and waste management initiatives with emphasis on the reduction of general waste into specific and appropriate waste streams Promote environmentally responsible use of chemicals, water, and resources Assist the Resort Cleaning Manager with people management responsibilities including coaching, supporting and performance management of team. Key Knowledge/Experience & Qualification Requirements Operational knowledge in managing a cleaning or soft services team. Proven experience managing cleaning or housekeeping operations in a hotel, resort, or similar guest-facing environment Strong people management and leadership skills Clear and concise communication both verbally and written with ability to interact positively with colleagues of all levels. Knowledge of health and safety, COSHH, and hygiene standards Excellent organisational and time management skills Ability to work under pressure in a fast-paced, guest-focused environment Ability to be flexible to changes About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!

Installation Manager Offering £45,000 - £50,000 Basic Salary + Company Car & Benefits! Our client is an established UK manufacturing business. Due to continued growth, our client is currently recruiting an Installation Manager to support their clients based in the South of England. The Installation Manager will be responsible for leading, managing, and developing a territory-based team of Installation Engineers and sub-contractors cost-effectively and efficiently to maximise productivity, performance, and quality. The installation team are spread across the South of England, requiring regular travel to customer site, whether that be to support the installation team directly, conduct periodic installation audits or to meet with customers to review and discuss installation availability. Installation Manager - Key Responsibilities Recruitment and Team Management of both direct labour and subcontractors - inspire, motivate, build rapport and trust, provide focus and direction, whilst identifying and facilitating training requirements for both new starters and existing team members. Financial and Operational Management - continually monitor installation resources and maintain efficiency levels to achieve required KPIs and lead times. Monitor and manage all associated costs including expenses, products, equipment, tools, hotel and travel expenses, and overtime payments. Oversee individual performance reviews and develop personal development plans (PDPs) to identify training needs. Carry out regular team meetings and toolbox talks. Ensure all installations meet quality standards, company policies, procedures, and industry regulatory requirements. Oversee stock controls and conduct stock takes as required. Ensure the installation team have the correct stock to allow them to complete their jobs successfully 1st time. Lead by example in taking ownership of Health & Safety and compliance; ensure all audits, risk assessments, accident investigations and method statements are completed and maintained as required in line with our client's policies and procedures. Electrical Compliance Representation: Attend and represent our client at Annual NIC/EIC assessments to uphold and verify electrical compliances. Manage all client contracts within the defined area, including attendance at pre-start and review meetings with clients. Also, be the point of contact for any customer or client complaints, ensuring issues are resolved in a timely and professional manner. Installation Manager - Skills & Experience Experienced Electrician with valid 18th Edition certification. NVQ Level 3 Electro Technical Services qualification or equivalent. Be an effective communicator who builds rapport well and inspires others. An experienced leader with experience of managing a territory-based installation team would be ideal. IOSH or SSSTS certification would be advantageous. The Installation Manager position is offering £45,000 - £50,000 Basic Salary plus Company Car and Benefits for the successful candidate. As this position is field based, the successful candidate will ideally be based in the Salisbury area. All successful candidates will be contacted within 5 days of application for the position of Installation Manager. This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.

Are you a client facing Remediation Project Manager who has experience within building improvements? Role Purpose: The Remediation Project Manager will be responsible for driving and delivering complex refurbishment and improvement projects within accommodation and hospitality sectors, typically ranging from £1m to £20m. This role combines strategic client engagement, project leadership, and contract management to ensure projects are delivered on time, within budget, and to the highest standards. Acting as the key liaison for clients, the role will integrate legacy planning issues with Fresh initiatives to present a unified offering, nurture opportunities, and create a strong USP for the business. Due to the nature of this role, there will be the requirement of travel accross the UK during the week. Key Responsibilities: Client Engagement & Business Development Build and maintain strong client relationships to identify and secure new opportunities. Act as the primary point of contact for clients, ensuring a seamless and professional experience. Drive integration of legacy planning with Fresh solutions to deliver a joined-up approach. Project Leadership Lead multiple refurbishment and improvement projects from inception to completion. Develop detailed project plans, budgets, and timelines aligned with client requirements. Monitor progress, manage risks, and ensure compliance with technical and regulatory standards. Contract & Commercial Management Negotiate, draft, and manage contracts to ensure favourable terms and compliance. Oversee bid management and tender submissions to attract new business. Maintain accurate contractual records and ensure adherence to obligations throughout the project lifecycle. Team & Stakeholder Coordination Collaborate with internal teams (design, commercial, legal) and external partners to ensure successful delivery. Supervise site teams and third-party contractors, ensuring high performance and accountability. Strategic Contribution Identify and nurture Refresh opportunities to strengthen the company's market position. Provide vision and leadership to enhance client confidence and secure repeat business. Skills and Qualifications: Proven experience in contract management and project management, specifically in the construction industry, with a focus on refurbishment projects ranging from £1m to £20m (preferably accommodation projects such as hotels). Strong client-facing skills, with a proven ability to drive business opportunities and manage client relationships. Extensive experience in bid management, including programme and resource planning. Strong knowledge of contract administration, including the drafting, negotiation, and management of contracts. Exceptional communication, negotiation, and interpersonal skills. Ability to manage multiple projects simultaneously and meet deadlines effectively. In-depth knowledge of construction industry standards, budgeting, and contract law. Leadership capabilities, with experience managing and developing a contract management team. At Watkin Jones, we believe in investing in our people. Here's what we can offer you: Professional Growth: Individual support for your career advancement. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Work-Life Balance: 25 days of annual leave (increasing with tenure), agile working arrangements, and discounted gym memberships. Benefits: Exclusive shopping discounts, and a contributory pension scheme. Why Choose Watkin Jones Group? Watkin Jones Group is the UK's leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that's not only deeply rooted in history but also firmly focused on the future. We're committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development.This is more than just a job - it's a chance to grow your career in a fast-paced, innovative environment. If you're ready to make a significant impact and advance your career with a market leader, we'd love to hear from you!

Head Chef, Country Inn, Dartmouth, Devon, £35k-40k, live in accommodation available This beautiful country inn offers freshly prepared food using quality seasonal ingredients and local produce. As the Head Chef, you will be Responsible for the overall running and management of the kitchen Leading and managing a team Ensuring a high standard of food is produced and presented Create and execute a fresh food menu offer for breakfast, lunch, and dinner Responsible for HACCP, H&S, Food Safety, allergens etc Working to budget and GP Working hours are 5/7, 45 hours per week Benefits include: Live in option available A share of gratuities Discounts on food and drink Training and career development opportunities You as our ideal candidate, would be: a passionate and food driven Head Chef with a stable work history (min 18 months in each place) experienced within a high quality fresh food kitchen (high street restaurant, hotel or gastro pub) able to cook freshly prepared food with an eye for detail and presentation a strong manager with the ability to lead, motivate and develop your team financially aware and able to manage/work to budget genuinely passionate about food and customer service able to work well under pressure remaining calm at all times Due to location, applicants must have their own transport Interested? Then apply immediately with your updated CV