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homelessness recovery worker
Keychange
Women's Homelessness Lead (12 months maternity cover)
Keychange
Women s Homelessness Lead (12 months maternity cover) Location: Exeter Salary: £34,000 - £41,000 per annum (depending on experience) Hours: Full-time (some flexibility with hybrid working) Are you ready to make a lasting impact in the lives of women experiencing homelessness? Do you have a heart for social justice, a knack for building partnerships, and a passion for creating safe, supportive spaces? If so, Keychange Charity invites you to join us as our Women s Homelessness Lead in Exeter for a 12 month contract. About Us At Keychange, we ve been supporting women in vulnerable situations for over 100 years. Rooted in Christian values, our work is grounded in the belief that every person deserves fullness of life, community, and unconditional love. Our Women s Homelessness Service in Exeter is a specialist 5-bed accommodation, offering not just a roof, but holistic, person-centred support that addresses trauma, health, wellbeing, education, and employment. About the Role This exciting role combines service delivery, strategic leadership, and community partnership building. As our Women s Homelessness Lead, you ll: Provide personalised, trauma-informed keyworking to a small caseload of women, empowering them to achieve personal goals and move toward independence. Develop strong partnerships with churches, local charities, housing providers, and funders to create wrap-around support for residents. Design and refine the service model, ensuring it remains co-produced, high-quality, and responsive to the unique needs of homeless women. Lead housing management and safety protocols, ensuring a clean, safe, and welcoming environment. Represent Keychange in the wider community, promoting our mission and developing opportunities for future service delivery. Essential Criteria Substantial experience supporting women experiencing homelessness or disadvantage Deep understanding of the unique challenges homeless women face Proven ability to build partnerships with churches, charities, and local authorities Excellent communication skills, both verbal and written Strong understanding of church networks and Christian community engagement Desirable Criteria Experience in accommodation-based service delivery Existing relationships with VCSE organisations or churches in Exeter Occupational Requirement This post is subject to an Occupational Requirement (OR) under Schedule 9, Part 1, Paragraph 1 of the Equality Act 2010 that the post-holder must be a woman. Our aim is to provide a safe, private and comfortable environment for women affected by homelessness. This requirement is necessary and proportionate in light of the responsibilities of the role, which include: Providing keyworker support to at-risk female service users Maintaining the cleanliness, health, and safety of bedsits occupied exclusively by women Engaging in discussions on personal topics including trauma recovery, health and wellbeing, domestic abuse, and relationships support Why Join Keychange? Competitive salary: £34,000 - £41,000 per annum (depending on experience) Generous leave: 25 days annual leave plus bank holidays Hybrid working: Some flexibility, with regular site/community days Employee assistance programme and life insurance Contributory pension scheme with matched employer contribution Personalised development: Tailored learning and growth opportunities A vibrant and supportive team environment How to Apply Please send us: A cover letter sharing your story and how you meet the essential and desirable criteria An up-to-date CV, focusing on your relevant experience Closing Date: 13th February 2026 Interviews will take place: w/c 23rd February 2026 Starting Date: 9th March 2026
Feb 03, 2026
Full time
Women s Homelessness Lead (12 months maternity cover) Location: Exeter Salary: £34,000 - £41,000 per annum (depending on experience) Hours: Full-time (some flexibility with hybrid working) Are you ready to make a lasting impact in the lives of women experiencing homelessness? Do you have a heart for social justice, a knack for building partnerships, and a passion for creating safe, supportive spaces? If so, Keychange Charity invites you to join us as our Women s Homelessness Lead in Exeter for a 12 month contract. About Us At Keychange, we ve been supporting women in vulnerable situations for over 100 years. Rooted in Christian values, our work is grounded in the belief that every person deserves fullness of life, community, and unconditional love. Our Women s Homelessness Service in Exeter is a specialist 5-bed accommodation, offering not just a roof, but holistic, person-centred support that addresses trauma, health, wellbeing, education, and employment. About the Role This exciting role combines service delivery, strategic leadership, and community partnership building. As our Women s Homelessness Lead, you ll: Provide personalised, trauma-informed keyworking to a small caseload of women, empowering them to achieve personal goals and move toward independence. Develop strong partnerships with churches, local charities, housing providers, and funders to create wrap-around support for residents. Design and refine the service model, ensuring it remains co-produced, high-quality, and responsive to the unique needs of homeless women. Lead housing management and safety protocols, ensuring a clean, safe, and welcoming environment. Represent Keychange in the wider community, promoting our mission and developing opportunities for future service delivery. Essential Criteria Substantial experience supporting women experiencing homelessness or disadvantage Deep understanding of the unique challenges homeless women face Proven ability to build partnerships with churches, charities, and local authorities Excellent communication skills, both verbal and written Strong understanding of church networks and Christian community engagement Desirable Criteria Experience in accommodation-based service delivery Existing relationships with VCSE organisations or churches in Exeter Occupational Requirement This post is subject to an Occupational Requirement (OR) under Schedule 9, Part 1, Paragraph 1 of the Equality Act 2010 that the post-holder must be a woman. Our aim is to provide a safe, private and comfortable environment for women affected by homelessness. This requirement is necessary and proportionate in light of the responsibilities of the role, which include: Providing keyworker support to at-risk female service users Maintaining the cleanliness, health, and safety of bedsits occupied exclusively by women Engaging in discussions on personal topics including trauma recovery, health and wellbeing, domestic abuse, and relationships support Why Join Keychange? Competitive salary: £34,000 - £41,000 per annum (depending on experience) Generous leave: 25 days annual leave plus bank holidays Hybrid working: Some flexibility, with regular site/community days Employee assistance programme and life insurance Contributory pension scheme with matched employer contribution Personalised development: Tailored learning and growth opportunities A vibrant and supportive team environment How to Apply Please send us: A cover letter sharing your story and how you meet the essential and desirable criteria An up-to-date CV, focusing on your relevant experience Closing Date: 13th February 2026 Interviews will take place: w/c 23rd February 2026 Starting Date: 9th March 2026
NFP People
Housing Support Worker
NFP People Southend-on-sea, Essex
Housing Support Worker We are seeking a compassionate and motivated Housing Support Worker to empower people affected by homelessness to build brighter, more independent futures. Position: Housing Support Worker Salary: £24,335 rising incrementally to £24,968 Location: Various services across the organisation Hours: Full time, worked on a rota including evenings and weekends Contract: Permanent Closing date: 22nd Feb 2026 About the Role As a Housing Support Worker, you will play a vital role in providing high quality, person centred support to residents transitioning into safe and sustainable accommodation. You will ensure everyone receives a welcoming, positive experience that helps them settle, grow in confidence and plan for independent living. Key responsibilities include: Offering practical advice and support around tenancy sustainment, education, employment, life skills and personal independence. Supporting improvements to mental and physical health and encouraging engagement with specialist agencies where substance misuse is present. Managing a caseload, completing assessments, support plans and reviews. Building warm, respectful and trusting relationships with service users. Ensuring buildings remain safe, well-maintained and compliant with health and safety requirements. Helping residents develop key life skills, including budgeting, cooking, hygiene and household management. Advising on welfare, housing, benefit and legal rights, and assisting with applications where needed. Encouraging positive engagement and participation in meaningful activities. Maintaining accurate case files and ensuring data is recorded in line with GDPR and organisational policies. Working collaboratively with partner agencies and supporting occasional press and communications activity. Providing flexible cover across services, including evenings, weekends and Bank Holidays. About You You will bring empathy, patience and a genuine desire to support people facing homelessness and complex challenges. You are calm under pressure, able to manage challenging situations and confident working both independently and as part of a supportive team. You will also have: At least six months' experience of working with the public (desirable). Knowledge of issues affecting people experiencing homelessness (desirable). A relevant qualification in Health and Social Care, Housing or IAG (desirable). Good IT skills and the ability to maintain accurate records (desirable). The ability to work flexibly as part of a rota, including evenings, weekends and Bank Holidays (essential). Other roles you may have experience of could include: Support Worker, Homelessness Support Worker, Housing Officer, Tenancy Sustainment Worker, Outreach Worker, Supported Housing Assistant, Recovery Worker, Engagement Worker, Community Support Worker.
Feb 02, 2026
Full time
Housing Support Worker We are seeking a compassionate and motivated Housing Support Worker to empower people affected by homelessness to build brighter, more independent futures. Position: Housing Support Worker Salary: £24,335 rising incrementally to £24,968 Location: Various services across the organisation Hours: Full time, worked on a rota including evenings and weekends Contract: Permanent Closing date: 22nd Feb 2026 About the Role As a Housing Support Worker, you will play a vital role in providing high quality, person centred support to residents transitioning into safe and sustainable accommodation. You will ensure everyone receives a welcoming, positive experience that helps them settle, grow in confidence and plan for independent living. Key responsibilities include: Offering practical advice and support around tenancy sustainment, education, employment, life skills and personal independence. Supporting improvements to mental and physical health and encouraging engagement with specialist agencies where substance misuse is present. Managing a caseload, completing assessments, support plans and reviews. Building warm, respectful and trusting relationships with service users. Ensuring buildings remain safe, well-maintained and compliant with health and safety requirements. Helping residents develop key life skills, including budgeting, cooking, hygiene and household management. Advising on welfare, housing, benefit and legal rights, and assisting with applications where needed. Encouraging positive engagement and participation in meaningful activities. Maintaining accurate case files and ensuring data is recorded in line with GDPR and organisational policies. Working collaboratively with partner agencies and supporting occasional press and communications activity. Providing flexible cover across services, including evenings, weekends and Bank Holidays. About You You will bring empathy, patience and a genuine desire to support people facing homelessness and complex challenges. You are calm under pressure, able to manage challenging situations and confident working both independently and as part of a supportive team. You will also have: At least six months' experience of working with the public (desirable). Knowledge of issues affecting people experiencing homelessness (desirable). A relevant qualification in Health and Social Care, Housing or IAG (desirable). Good IT skills and the ability to maintain accurate records (desirable). The ability to work flexibly as part of a rota, including evenings, weekends and Bank Holidays (essential). Other roles you may have experience of could include: Support Worker, Homelessness Support Worker, Housing Officer, Tenancy Sustainment Worker, Outreach Worker, Supported Housing Assistant, Recovery Worker, Engagement Worker, Community Support Worker.
NFP People
Intensive Support Project Worker
NFP People Southend-on-sea, Essex
Intensive Support Project Worker We are seeking a compassionate, resilient Intensive Support Project Worker to empower individuals with complex needs on their journey to recovery. Position: Intensive Support Project Worker Salary: £27,054 - rising incrementally to £29,357 Location: Southend-on-Sea Hours: Full-time, 37 hours per week (including evenings/weekends) Closing Date: 27th February 2026 About the Role This permanent role sits within a specialist Complex Needs team, supporting individuals with multiple and interlocking challenges including mental health, substance use, and homelessness. You'll deliver psychologically informed, recovery-focused support tailored to each resident's needs, helping them build stability and independence. Key responsibilities include: • Developing personalised support and recovery plans • Supporting access to healthcare, benefits, and specialist services • Promoting independent living skills such as budgeting, cooking, and hygiene • Maintaining accurate records for monitoring and reporting • Ensuring health & safety compliance across supported properties • Building strong partnerships with external agencies and professionals • Providing evening and weekend cover as part of a rota • Supporting communications and fundraising efforts when required About You You're empathetic, patient, and confident working with vulnerable individuals in a calm, client-led manner. You understand the challenges faced by people experiencing homelessness and are committed to empowering them through recovery-focused support. Essential attributes and experience: • Knowledge of homelessness-related issues and recovery principles • Ability to build rapport and maintain professional boundaries • Strong communication and safeguarding awareness • Self-motivated, flexible, and able to work independently or as part of a team • Willingness to work unsociable hours, including evenings and weekends Desirable: • NVQ Level 3 or equivalent in Health & Social Care, Housing, or IAG • Experience of partnership working • Car driver About the Organisation This well-established charity provides housing and support to individuals affected by homelessness, helping them rebuild their lives through compassionate, person-centred services. The organisation is committed to recovery principles and a Psychologically Informed Environment (PIE) approach, ensuring every resident receives the support they need to thrive. Other roles you may have experience of could include: Support Worker, Housing Officer, Recovery Coordinator, Mental Health Support Worker, Homelessness Outreach Worker, Tenancy Sustainment Officer, Keyworker, Caseworker, Project Worker.
Feb 01, 2026
Full time
Intensive Support Project Worker We are seeking a compassionate, resilient Intensive Support Project Worker to empower individuals with complex needs on their journey to recovery. Position: Intensive Support Project Worker Salary: £27,054 - rising incrementally to £29,357 Location: Southend-on-Sea Hours: Full-time, 37 hours per week (including evenings/weekends) Closing Date: 27th February 2026 About the Role This permanent role sits within a specialist Complex Needs team, supporting individuals with multiple and interlocking challenges including mental health, substance use, and homelessness. You'll deliver psychologically informed, recovery-focused support tailored to each resident's needs, helping them build stability and independence. Key responsibilities include: • Developing personalised support and recovery plans • Supporting access to healthcare, benefits, and specialist services • Promoting independent living skills such as budgeting, cooking, and hygiene • Maintaining accurate records for monitoring and reporting • Ensuring health & safety compliance across supported properties • Building strong partnerships with external agencies and professionals • Providing evening and weekend cover as part of a rota • Supporting communications and fundraising efforts when required About You You're empathetic, patient, and confident working with vulnerable individuals in a calm, client-led manner. You understand the challenges faced by people experiencing homelessness and are committed to empowering them through recovery-focused support. Essential attributes and experience: • Knowledge of homelessness-related issues and recovery principles • Ability to build rapport and maintain professional boundaries • Strong communication and safeguarding awareness • Self-motivated, flexible, and able to work independently or as part of a team • Willingness to work unsociable hours, including evenings and weekends Desirable: • NVQ Level 3 or equivalent in Health & Social Care, Housing, or IAG • Experience of partnership working • Car driver About the Organisation This well-established charity provides housing and support to individuals affected by homelessness, helping them rebuild their lives through compassionate, person-centred services. The organisation is committed to recovery principles and a Psychologically Informed Environment (PIE) approach, ensuring every resident receives the support they need to thrive. Other roles you may have experience of could include: Support Worker, Housing Officer, Recovery Coordinator, Mental Health Support Worker, Homelessness Outreach Worker, Tenancy Sustainment Officer, Keyworker, Caseworker, Project Worker.
Hays Construction and Property
Housing Support Worker
Hays Construction and Property St. Helens, Merseyside
Your new company Working alongside a Tenancy Sustainment Officer, you'll offer support to customers with complex needs, including substance misuse, homelessness, mental health and ex-offenders, ensuring individuals are able to remain living healthy, independent lives whilst sustaining their tenancy. Temp for approx 8 weeks, Monday to Friday. Enhanced DBS required. A full driving licence with your own vehicle is needed. Your new role Work on a one-to-one basis with customers to create achievable, motivating support plans that encourage independent and healthy living. Complete and review risk assessments, identifying and raising any unknown concerns or safeguarding matters Encourage engagement with external services such as mental health teams, recovery groups and employment opportunities Assist customers with benefit queries, applications and ensure full entitlements are being received What you'll need to succeed Minimum 12 months' experience working with vulnerable adults (homelessness, mental health, ex-offenders, substance misuse) Experience of completing support plans and risk assessments Strong communication, collaboration and interpersonal skills Full UK driving licence with business insurance Enhanced Adults DBS (Update service preferable) What you'll get in return Weekly pay Option to be paid PAYE or Umbrella Mileage reimbursement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 30, 2026
Seasonal
Your new company Working alongside a Tenancy Sustainment Officer, you'll offer support to customers with complex needs, including substance misuse, homelessness, mental health and ex-offenders, ensuring individuals are able to remain living healthy, independent lives whilst sustaining their tenancy. Temp for approx 8 weeks, Monday to Friday. Enhanced DBS required. A full driving licence with your own vehicle is needed. Your new role Work on a one-to-one basis with customers to create achievable, motivating support plans that encourage independent and healthy living. Complete and review risk assessments, identifying and raising any unknown concerns or safeguarding matters Encourage engagement with external services such as mental health teams, recovery groups and employment opportunities Assist customers with benefit queries, applications and ensure full entitlements are being received What you'll need to succeed Minimum 12 months' experience working with vulnerable adults (homelessness, mental health, ex-offenders, substance misuse) Experience of completing support plans and risk assessments Strong communication, collaboration and interpersonal skills Full UK driving licence with business insurance Enhanced Adults DBS (Update service preferable) What you'll get in return Weekly pay Option to be paid PAYE or Umbrella Mileage reimbursement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IRIS Recruitment
Housing Led Worker
IRIS Recruitment
Are you looking for a rewarding role where you can make a lasting difference to the lives of vulnerable adults in Oxford? Our client is looking for 3 people to join the St Mungo s Rough Sleeping Service as Housing Led Workers on fixed term contracts until March 2027. They are offering 2 Full Time posts (37.5 hours per week), and 1 Part time (22.5 hours per week). The team will work in partnership with the Oxford Rough Sleeping Service, and in partnership with local partner agencies to provide long term tenancy sustainment support to clients experiencing homelessness. Their aim is to support people to access suitable accommodation; and move-on with the right support in place. In the role of Housing Led Worker you will work as part of a team to oversee the day-to-day delivery of the service. Managing a caseload of around 15-20 clients you will: Provide personalised, flexible support that helps clients access the right services for their mental and physical health, substance use, community engagement, learning, training, and employment. Deliver intensive, ongoing support to help clients establish their home, sustain their tenancy, and work towards their personal goals and aspirations. Work in partnership with clients, using a creative and strengths-based approach to help people manage tenancy, build independence, and rebuild their lives in the community. Build and maintain effective working relationships with internal and external partners. They will provide support and supervision to help you work independently and comfortably as a lone worker to support clients and effectively manage your own caseload. About you They are always on the lookout for passionate people to join us, if you can work with a proactive and flexible approach to support people experiencing homelessness we encourage you to apply. You will bring: You have experience supporting people experiencing homelessness, helping them identify personal goals and navigate meaningful change. You have experience of working as part of a team, working collaboratively to build positive effective relationships. You re organised, able to prioritise effectively, and can manage your own caseload. You bring good administrative and IT skills, with the ability to maintain accurate records. You understand the challenges people face when experiencing homelessness and the barriers to moving into and sustaining long term accommodation. You have the knowledge, and interest in developing your skills to work with people who may have complex needs, including mental or physical health challenges or substance use. Above all, you will be committed to working with a recovery focused approach towards the aims of the service. Closing date: 10 am on 11 February 2026 Interview and assessments on 25-27 February 2026 Our client is committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.
Jan 30, 2026
Full time
Are you looking for a rewarding role where you can make a lasting difference to the lives of vulnerable adults in Oxford? Our client is looking for 3 people to join the St Mungo s Rough Sleeping Service as Housing Led Workers on fixed term contracts until March 2027. They are offering 2 Full Time posts (37.5 hours per week), and 1 Part time (22.5 hours per week). The team will work in partnership with the Oxford Rough Sleeping Service, and in partnership with local partner agencies to provide long term tenancy sustainment support to clients experiencing homelessness. Their aim is to support people to access suitable accommodation; and move-on with the right support in place. In the role of Housing Led Worker you will work as part of a team to oversee the day-to-day delivery of the service. Managing a caseload of around 15-20 clients you will: Provide personalised, flexible support that helps clients access the right services for their mental and physical health, substance use, community engagement, learning, training, and employment. Deliver intensive, ongoing support to help clients establish their home, sustain their tenancy, and work towards their personal goals and aspirations. Work in partnership with clients, using a creative and strengths-based approach to help people manage tenancy, build independence, and rebuild their lives in the community. Build and maintain effective working relationships with internal and external partners. They will provide support and supervision to help you work independently and comfortably as a lone worker to support clients and effectively manage your own caseload. About you They are always on the lookout for passionate people to join us, if you can work with a proactive and flexible approach to support people experiencing homelessness we encourage you to apply. You will bring: You have experience supporting people experiencing homelessness, helping them identify personal goals and navigate meaningful change. You have experience of working as part of a team, working collaboratively to build positive effective relationships. You re organised, able to prioritise effectively, and can manage your own caseload. You bring good administrative and IT skills, with the ability to maintain accurate records. You understand the challenges people face when experiencing homelessness and the barriers to moving into and sustaining long term accommodation. You have the knowledge, and interest in developing your skills to work with people who may have complex needs, including mental or physical health challenges or substance use. Above all, you will be committed to working with a recovery focused approach towards the aims of the service. Closing date: 10 am on 11 February 2026 Interview and assessments on 25-27 February 2026 Our client is committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.
St Mungo's
3x Housing Led Workers
St Mungo's
Are you looking for a rewarding role where you can make a lasting difference to the lives of vulnerable adults in Oxford? We are looking for 3 people to join the St Mungo s Rough Sleeping Service as Housing Led Workers on fixed term contracts until March 2027. (2x Full Time, and 1 Part time). The team will work in partnership with the Oxford Rough Sleeping Service, and in partnership with local partner agencies to provide long term tenancy sustainment support to clients experiencing homelessness. Our aim is to support people to access suitable accommodation; and move-on with the right support in place. In the role of Housing Led Worker you will work as part of a team to oversee the day-to-day delivery of the service. Managing a caseload of around 15-20 clients you will: Provide personalised, flexible support that helps clients access the right services for their mental and physical health, substance use, community engagement, learning, training, and employment. Deliver intensive, ongoing support to help clients establish their home, sustain their tenancy, and work towards their personal goals and aspirations. Work in partnership with clients, using a creative and strengths-based approach to help people manage tenancy, build independence, and rebuild their lives in the community. Build and maintain effective working relationships with internal and external partners. We will provide support and supervision to help you work independently and comfortably as a lone worker to support clients and effectively manage your own caseload. About you We are always on the lookout for passionate people to join us, if you can work with a proactive and flexible approach to support people experiencing homelessness we encourage you to apply. You will bring: You have experience supporting people experiencing homelessness, helping them identify personal goals and navigate meaningful change. You have experience of working as part of a team, working collaboratively to build positive effective relationships. You re organised, able to prioritise effectively, and can manage your own caseload. You bring good administrative and IT skills, with the ability to maintain accurate records. You understand the challenges people face when experiencing homelessness and the barriers to moving into and sustaining long term accommodation. You have the knowledge, and interest in developing your skills to work with people who may have complex needs, including mental or physical health challenges or substance use. Above all, you will be committed to working with recovery focused approach towards the aims of the service. How to apply To view the job description and guidance on completing your application form, please click on the document tab on the advert page on our website. To find out more and apply please go to the St Mungo s careers page on our website. Closing date: 10 am on 11 February 2026 Interview and assessments on 25-27 February 2026 St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. What we offer Excellent Development and Growth Opportunities A Diverse and Inclusive Workplace Great Pay and Other Benefits
Jan 30, 2026
Full time
Are you looking for a rewarding role where you can make a lasting difference to the lives of vulnerable adults in Oxford? We are looking for 3 people to join the St Mungo s Rough Sleeping Service as Housing Led Workers on fixed term contracts until March 2027. (2x Full Time, and 1 Part time). The team will work in partnership with the Oxford Rough Sleeping Service, and in partnership with local partner agencies to provide long term tenancy sustainment support to clients experiencing homelessness. Our aim is to support people to access suitable accommodation; and move-on with the right support in place. In the role of Housing Led Worker you will work as part of a team to oversee the day-to-day delivery of the service. Managing a caseload of around 15-20 clients you will: Provide personalised, flexible support that helps clients access the right services for their mental and physical health, substance use, community engagement, learning, training, and employment. Deliver intensive, ongoing support to help clients establish their home, sustain their tenancy, and work towards their personal goals and aspirations. Work in partnership with clients, using a creative and strengths-based approach to help people manage tenancy, build independence, and rebuild their lives in the community. Build and maintain effective working relationships with internal and external partners. We will provide support and supervision to help you work independently and comfortably as a lone worker to support clients and effectively manage your own caseload. About you We are always on the lookout for passionate people to join us, if you can work with a proactive and flexible approach to support people experiencing homelessness we encourage you to apply. You will bring: You have experience supporting people experiencing homelessness, helping them identify personal goals and navigate meaningful change. You have experience of working as part of a team, working collaboratively to build positive effective relationships. You re organised, able to prioritise effectively, and can manage your own caseload. You bring good administrative and IT skills, with the ability to maintain accurate records. You understand the challenges people face when experiencing homelessness and the barriers to moving into and sustaining long term accommodation. You have the knowledge, and interest in developing your skills to work with people who may have complex needs, including mental or physical health challenges or substance use. Above all, you will be committed to working with recovery focused approach towards the aims of the service. How to apply To view the job description and guidance on completing your application form, please click on the document tab on the advert page on our website. To find out more and apply please go to the St Mungo s careers page on our website. Closing date: 10 am on 11 February 2026 Interview and assessments on 25-27 February 2026 St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. What we offer Excellent Development and Growth Opportunities A Diverse and Inclusive Workplace Great Pay and Other Benefits
Hestia
Housing Management Officer
Hestia
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Management Officer to play a pivotal role in our Housing Services in Ealing and Harrow, London. Sounds great, what will I be doing? The Housing Management Officer plays a pivotal role in delivering high quality, end to end tenancy and property management across a diverse portfolio of supported accommodation units. Working at the intersection of housing law, welfare systems, and resident wellbeing, the postholder ensures smooth tenancy sustainment, legal compliance, and strong financial performance. This includes leading on onboarding and exit processes, embedding a Psychologically Informed Environment (PIPE) approach, maintaining GDPR compliant records, and monitoring tenancy issues through internal reporting tools. The role also requires close collaboration with Registered Providers, Local Authorities, the DWP, and Housing Benefit teams to ensure seamless service delivery and regulatory compliance. A key focus of the role is proactive income management, from rent and service charge collection to arrears prevention and recovery. The officer provides expert guidance on housing benefit, managing claims, appeals, and overpayments while overseeing invoicing and financial reconciliation with external agencies. Alongside this, they coordinate timely repairs and maintenance, ensuring issues are escalated and resolved efficiently while keeping residents and support teams fully informed. This is a dynamic, hands on position for someone who thrives on responsibility, partnership working, and making a meaningful impact on tenancy stability and resident experience. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. To apply for this role, you'll need solid experience in rent collection and arrears recovery, along with a good working knowledge of the pre action protocol. You should be confident handling welfare benefit claims and navigating DWP and Housing Benefit systems. Experience supporting vulnerable people is essential; whether that's individuals dealing with mental health challenges, homelessness, or domestic abuse, we're looking for someone who has worked closely with local authorities, support workers, and other partner agencies, and who understands the day to day realities of tenancy and housing management. You'll need strong IT skills, accuracy in maintaining electronic records, and the ability to communicate clearly in writing and in person. Being comfortable analysing financial information is important, as is the ability to build positive relationships with residents and colleagues. This role suits someone who is empathetic, organised, self motivated, and able to work independently while taking responsibility for their decisions. You'll also need to be able to travel between accommodation sites and meet residents face to face as part of your day to day work. The role is hybrid with travel required 3 days a week across Ealing and Harrow and two days working remotely. Occasional travel to our Head Office in Aldgate will also be required. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Jan 27, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Management Officer to play a pivotal role in our Housing Services in Ealing and Harrow, London. Sounds great, what will I be doing? The Housing Management Officer plays a pivotal role in delivering high quality, end to end tenancy and property management across a diverse portfolio of supported accommodation units. Working at the intersection of housing law, welfare systems, and resident wellbeing, the postholder ensures smooth tenancy sustainment, legal compliance, and strong financial performance. This includes leading on onboarding and exit processes, embedding a Psychologically Informed Environment (PIPE) approach, maintaining GDPR compliant records, and monitoring tenancy issues through internal reporting tools. The role also requires close collaboration with Registered Providers, Local Authorities, the DWP, and Housing Benefit teams to ensure seamless service delivery and regulatory compliance. A key focus of the role is proactive income management, from rent and service charge collection to arrears prevention and recovery. The officer provides expert guidance on housing benefit, managing claims, appeals, and overpayments while overseeing invoicing and financial reconciliation with external agencies. Alongside this, they coordinate timely repairs and maintenance, ensuring issues are escalated and resolved efficiently while keeping residents and support teams fully informed. This is a dynamic, hands on position for someone who thrives on responsibility, partnership working, and making a meaningful impact on tenancy stability and resident experience. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. To apply for this role, you'll need solid experience in rent collection and arrears recovery, along with a good working knowledge of the pre action protocol. You should be confident handling welfare benefit claims and navigating DWP and Housing Benefit systems. Experience supporting vulnerable people is essential; whether that's individuals dealing with mental health challenges, homelessness, or domestic abuse, we're looking for someone who has worked closely with local authorities, support workers, and other partner agencies, and who understands the day to day realities of tenancy and housing management. You'll need strong IT skills, accuracy in maintaining electronic records, and the ability to communicate clearly in writing and in person. Being comfortable analysing financial information is important, as is the ability to build positive relationships with residents and colleagues. This role suits someone who is empathetic, organised, self motivated, and able to work independently while taking responsibility for their decisions. You'll also need to be able to travel between accommodation sites and meet residents face to face as part of your day to day work. The role is hybrid with travel required 3 days a week across Ealing and Harrow and two days working remotely. Occasional travel to our Head Office in Aldgate will also be required. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Social Interest Group
Night Support Mentor
Social Interest Group
Night Support Mentor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Job Title: Night Support Mentor (FTC) Location: Luton. Unfortunately, this service does not have step free access. Salary: £24,500 Shift Pattern: Fixed Term contract until May 2028. 37.5 hours per week Monday to Sunday on a rota which can range between 20:30 - 8:00 You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays. About the Role We are looking for a dedicated Night Support Mentor to join us in delivering a person centred and bespoke trauma informed support to women in Luton. This new service will provide a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency a place they can truly call home. Through stable, person-centred care, you'll play a vital role in empowering women to rebuild their lives and embrace brighter futures. In this role, as a Night Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. Our residents have experienced multiple forms of exclusion, such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and enduring high levels of violence and coercion. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Your role will focus on empowering our residents to take control over their lives and meet their personal goals Responsibilities include: Holding a caseload, conducting key work sessions which are personable to resident needs Carry out regular welfare checks, safeguarding checks, and general living checks Encourage residents to take part in activities and events both within the service and the community Keep support plans up to date on a regular basis Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Focusing on empowering our residents to take control over their lives and meet their personal goals About You We are passionate about working in a supportive, solution focused and trauma informed way to support our residents and participants to make and sustain positive change. The successful candidate will work as part of a team to deliver exceptional support to women at a particularly challenging time in their lives. We are looking for passionate, motivated and proactive individuals who are dedicated to making a positive difference. Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs Ability to show empathy and compassion to our residents, and different challenges they face Experience working with, or thorough understanding of, domestic abuse and the systemic barriers faced by women. Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Care Support Social Work Social Worker Support Staff Homelessness Support Complex Needs Mental Health Substance Use Alcohol Dependency Person Centred Support Recovery Independence Housing Support 24 hour Service Night Shift Support
Jan 23, 2026
Full time
Night Support Mentor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Job Title: Night Support Mentor (FTC) Location: Luton. Unfortunately, this service does not have step free access. Salary: £24,500 Shift Pattern: Fixed Term contract until May 2028. 37.5 hours per week Monday to Sunday on a rota which can range between 20:30 - 8:00 You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays. About the Role We are looking for a dedicated Night Support Mentor to join us in delivering a person centred and bespoke trauma informed support to women in Luton. This new service will provide a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency a place they can truly call home. Through stable, person-centred care, you'll play a vital role in empowering women to rebuild their lives and embrace brighter futures. In this role, as a Night Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. Our residents have experienced multiple forms of exclusion, such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and enduring high levels of violence and coercion. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Your role will focus on empowering our residents to take control over their lives and meet their personal goals Responsibilities include: Holding a caseload, conducting key work sessions which are personable to resident needs Carry out regular welfare checks, safeguarding checks, and general living checks Encourage residents to take part in activities and events both within the service and the community Keep support plans up to date on a regular basis Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Focusing on empowering our residents to take control over their lives and meet their personal goals About You We are passionate about working in a supportive, solution focused and trauma informed way to support our residents and participants to make and sustain positive change. The successful candidate will work as part of a team to deliver exceptional support to women at a particularly challenging time in their lives. We are looking for passionate, motivated and proactive individuals who are dedicated to making a positive difference. Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs Ability to show empathy and compassion to our residents, and different challenges they face Experience working with, or thorough understanding of, domestic abuse and the systemic barriers faced by women. Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Care Support Social Work Social Worker Support Staff Homelessness Support Complex Needs Mental Health Substance Use Alcohol Dependency Person Centred Support Recovery Independence Housing Support 24 hour Service Night Shift Support
Belmont Recruitment
Outreach Recovery Worker (Drug and Alcohol)
Belmont Recruitment Kingston Upon Thames, London
Belmont Recruitment are currently looking to speak with Drug and Alcohol Workers with ideally some Outreach experience, for contract positions that we have in the Kingston area of London. The positions that we have available currently are suitable for Recovery Workers/Drug and Alcohol workers with outreach experience. The role is working with homelessness and candidates sleeping rough with drug and alcohol issues. You will be working within the drop-in service when required, also carrying out holistic group work. Ideally the role will be to bolster the current Outreach provision. Within the Outreach aspect of the role you will be working in pairs, in the community and visiting local hotspots. This position is working Monday to Thursday, 09:30am to 16:30pm. Hours: - 9:30am to 16:30pm Days: Monday - Thursday Contract: 6 Months (+ongoing) Salary: 19.00 to 21.00 per hour Benefits of working with Belmont Recruitment; Single point of contact consultant. 24h support. Regular communication updates. Referal Benefit Scheme.
Jan 22, 2026
Contractor
Belmont Recruitment are currently looking to speak with Drug and Alcohol Workers with ideally some Outreach experience, for contract positions that we have in the Kingston area of London. The positions that we have available currently are suitable for Recovery Workers/Drug and Alcohol workers with outreach experience. The role is working with homelessness and candidates sleeping rough with drug and alcohol issues. You will be working within the drop-in service when required, also carrying out holistic group work. Ideally the role will be to bolster the current Outreach provision. Within the Outreach aspect of the role you will be working in pairs, in the community and visiting local hotspots. This position is working Monday to Thursday, 09:30am to 16:30pm. Hours: - 9:30am to 16:30pm Days: Monday - Thursday Contract: 6 Months (+ongoing) Salary: 19.00 to 21.00 per hour Benefits of working with Belmont Recruitment; Single point of contact consultant. 24h support. Regular communication updates. Referal Benefit Scheme.
Forward Trust
Housing Interventions Worker HMP Parc and HMP Swansea
Forward Trust
Housing Interventions Worker Custody Based HMP Parc and HMP Swansea Location: Bridgend Salary: £26,339 Vacancy Type: Permanent Advertising End Date: 13th February 2026 If you re an experienced, positive, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting meaningful change in the lives of people involved with Criminal Justice services, this could be the ideal role for you. The service supports individuals with a Rehabilitation Activity Requirement as part of their Community Supervision Licence, helping them prepare for returning to the community upon release. Our service is also available to unsentenced men on remand awaiting sentencing. About the Role You ll be based primarily at HMP Parc (Bridgend) and HMP Swansea, working closely with Probation resettlement colleagues and directly with service users on the prison wings. At times, you may also support the service at HMP Cardiff, HMP Usk, or HMP Prescoed, depending on operational need. In this role, you ll deliver housing-focused interventions to improve housing opportunities and prevent homelessness for men on probation or approaching release. You ll ensure holistic assessments are completed, make onward referrals to specialist services, and work collaboratively with prison, probation, and housing partners to achieve positive outcomes. Key responsibilities include: Delivering 1:1 housing advice and interventions for men in custody or on probation in South Wales Completing housing needs assessments and developing structured action plans Actively engaging with Camau objectives to prevent homelessness and improve housing options Liaising with landlords, agents, and housing providers to source suitable accommodation Negotiating tenancy agreements and ensuring all properties meet Rent Smart Wales and safety standards Building and maintaining relationships with local authorities, registered social landlords, and private sector partners across Gwent, South Wales, and Dyfed Powys Supporting service users to access Forward Connect and other Forward Trust services What We re Looking For: Strong knowledge of housing and welfare benefits systems Experience providing housing or welfare advice to clients Proven ability to assess adults with multiple or complex support needs (homelessness, recovery, offending, etc.) Experience developing and delivering support plans to help clients sustain tenancies Understanding of the challenges faced by individuals in abstinence-based recovery or homelessness At Forward, we believe in second chances and value lived experience. We encourage applications from people in recovery, those with previous experience of offending, or anyone who has faced homelessness. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Jan 19, 2026
Full time
Housing Interventions Worker Custody Based HMP Parc and HMP Swansea Location: Bridgend Salary: £26,339 Vacancy Type: Permanent Advertising End Date: 13th February 2026 If you re an experienced, positive, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting meaningful change in the lives of people involved with Criminal Justice services, this could be the ideal role for you. The service supports individuals with a Rehabilitation Activity Requirement as part of their Community Supervision Licence, helping them prepare for returning to the community upon release. Our service is also available to unsentenced men on remand awaiting sentencing. About the Role You ll be based primarily at HMP Parc (Bridgend) and HMP Swansea, working closely with Probation resettlement colleagues and directly with service users on the prison wings. At times, you may also support the service at HMP Cardiff, HMP Usk, or HMP Prescoed, depending on operational need. In this role, you ll deliver housing-focused interventions to improve housing opportunities and prevent homelessness for men on probation or approaching release. You ll ensure holistic assessments are completed, make onward referrals to specialist services, and work collaboratively with prison, probation, and housing partners to achieve positive outcomes. Key responsibilities include: Delivering 1:1 housing advice and interventions for men in custody or on probation in South Wales Completing housing needs assessments and developing structured action plans Actively engaging with Camau objectives to prevent homelessness and improve housing options Liaising with landlords, agents, and housing providers to source suitable accommodation Negotiating tenancy agreements and ensuring all properties meet Rent Smart Wales and safety standards Building and maintaining relationships with local authorities, registered social landlords, and private sector partners across Gwent, South Wales, and Dyfed Powys Supporting service users to access Forward Connect and other Forward Trust services What We re Looking For: Strong knowledge of housing and welfare benefits systems Experience providing housing or welfare advice to clients Proven ability to assess adults with multiple or complex support needs (homelessness, recovery, offending, etc.) Experience developing and delivering support plans to help clients sustain tenancies Understanding of the challenges faced by individuals in abstinence-based recovery or homelessness At Forward, we believe in second chances and value lived experience. We encourage applications from people in recovery, those with previous experience of offending, or anyone who has faced homelessness. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Forward Trust
Housing Interventions Worker
Forward Trust Rogerstone, Gwent
Housing Interventions Worker Location: Newport Salary: £26,339 Vacancy Type: Permanent Advertising End Date: 13th February 2026 Location: Gwent (with some travel across South Wales & Dyfed Powys as required) Are you passionate about preventing homelessness, reducing reoffending, and creating meaningful change in the lives of people involved with the criminal justice system? If so, this could be the ideal role for you. The Camau Service, commissioned by Her Majesty s Prison and Probation Service (HMPPS) and delivered by The Forward Trust, supports individuals on probation who have a Rehabilitation Activity Requirement (RAR) as part of their Community Supervision Licence. The service also supports unsentenced men on remand awaiting sentencing, helping them prepare for a successful return to the community. As a Housing Intervention Worker, you will deliver housing-focused interventions, improve housing opportunities, and play a key role in homelessness prevention. Working directly with service users at probation locations (with some work in prisons and approved premises), you will provide wraparound support in partnership with Probation Practitioners, housing providers, and other service partners. Key Responsibilities Deliver 1:1 housing advice and interventions for men on probation or in custody preparing for release. Complete comprehensive housing needs assessments and develop structured action plans. Provide housing interventions that prevent homelessness and improve housing outcomes, aligned with Camau service objectives. Source properties in the private rented sector, including rooms in shared housing, HMOs, studios, and one-bedroom flats. Liaise with landlords, agents, local authorities, and housing organisations to secure sustainable accommodation options. Ensure all properties meet required legal, health, and safety standards (Rent Smart Wales registration, EPCs, gas safety certificates, smoke and carbon monoxide alarms). Work closely with prison, probation, and housing colleagues, following lone working and risk assessment procedures. Share best practice with colleagues and contribute to team targets under the guidance of the Senior Operations Manager. About You We are looking for someone who can demonstrate: Good knowledge of the housing system and welfare benefits. Experience providing advice and guidance on housing, rehousing, and welfare benefits. Experience assessing adults in need of housing and related support, including substance misuse needs. Experience developing and delivering support plans to help clients maintain tenancies. Understanding of the needs of clients experiencing homelessness, abstinence-based recovery, or complex needs. Experience working effectively with adults facing multiple disadvantages (e.g., unemployment, homelessness, substance misuse, mental ill health). Additional Information This role is co-located with Probation colleagues in Gwent, but you may be required to attend other probation offices, prisons, or approved premises across South Wales. Prison vetting will be required as part of the recruitment process. We encourage applications from individuals with lived experience, including those in recovery or with experience of offending or homelessness. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Jan 19, 2026
Full time
Housing Interventions Worker Location: Newport Salary: £26,339 Vacancy Type: Permanent Advertising End Date: 13th February 2026 Location: Gwent (with some travel across South Wales & Dyfed Powys as required) Are you passionate about preventing homelessness, reducing reoffending, and creating meaningful change in the lives of people involved with the criminal justice system? If so, this could be the ideal role for you. The Camau Service, commissioned by Her Majesty s Prison and Probation Service (HMPPS) and delivered by The Forward Trust, supports individuals on probation who have a Rehabilitation Activity Requirement (RAR) as part of their Community Supervision Licence. The service also supports unsentenced men on remand awaiting sentencing, helping them prepare for a successful return to the community. As a Housing Intervention Worker, you will deliver housing-focused interventions, improve housing opportunities, and play a key role in homelessness prevention. Working directly with service users at probation locations (with some work in prisons and approved premises), you will provide wraparound support in partnership with Probation Practitioners, housing providers, and other service partners. Key Responsibilities Deliver 1:1 housing advice and interventions for men on probation or in custody preparing for release. Complete comprehensive housing needs assessments and develop structured action plans. Provide housing interventions that prevent homelessness and improve housing outcomes, aligned with Camau service objectives. Source properties in the private rented sector, including rooms in shared housing, HMOs, studios, and one-bedroom flats. Liaise with landlords, agents, local authorities, and housing organisations to secure sustainable accommodation options. Ensure all properties meet required legal, health, and safety standards (Rent Smart Wales registration, EPCs, gas safety certificates, smoke and carbon monoxide alarms). Work closely with prison, probation, and housing colleagues, following lone working and risk assessment procedures. Share best practice with colleagues and contribute to team targets under the guidance of the Senior Operations Manager. About You We are looking for someone who can demonstrate: Good knowledge of the housing system and welfare benefits. Experience providing advice and guidance on housing, rehousing, and welfare benefits. Experience assessing adults in need of housing and related support, including substance misuse needs. Experience developing and delivering support plans to help clients maintain tenancies. Understanding of the needs of clients experiencing homelessness, abstinence-based recovery, or complex needs. Experience working effectively with adults facing multiple disadvantages (e.g., unemployment, homelessness, substance misuse, mental ill health). Additional Information This role is co-located with Probation colleagues in Gwent, but you may be required to attend other probation offices, prisons, or approved premises across South Wales. Prison vetting will be required as part of the recruitment process. We encourage applications from individuals with lived experience, including those in recovery or with experience of offending or homelessness. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

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